Virgin Media Outage Report in Inchinnan, Renfrewshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Inchinnan, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Inchinnan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Inchinnan, Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Johnstone, Paisley, Dumbarton, Helensburgh, Erskine, Alexandria, Clydebank, Renfrew and East Kilbride.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Wi-fi | ||
Internet | ||
Total Blackout | ||
Internet |
Community Discussion
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Virgin Media Issues Reports Near Inchinnan, Scotland
Latest outage, problems and issue reports in Inchinnan and nearby locations:
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Holly McCormack 🏴🇪🇺 (@Hollz2012) reported from Paisley, Scotland
@virginmedia The issue is I have had to make several calls despite severe phone anxiety. I am waiting on confirmation my package has been fixed by email, that better come today.
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John Hughes (@Hughesy48) reported from Glasgow, Scotland
@virginmedia I will be lodging a complaint followed by cancelling my contract.
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Pamela White (@pamelawhite1981) reported from Paisley, Scotland
@addiej27 @virginmedia Nope they said it would be 24-48 hours. Longer than it took to cancel my account
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John Hughes (@Hughesy48) reported from Glasgow, Scotland
@virginmedia Not surprisingly told that I couldn't be transferred to a manager then told they'd transfer me to collections, incompetence of the highest order, shameful customer service, another hour and a half wasted! 😡
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Chris A (@p0rkpiehat) reported from Glasgow, Scotland
@virginmedia After my repeated calls and issues I won’t believe it unless I see it. I haven’t directly spoken to a manager but last time it was apparently approved by a manager and out through while I was on the line. I won’t make anymore calls about this as it’s pointless. I’ll DM my details
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Minceybhoy (@jambala) reported from Glasgow, Scotland
@virginmedia I'm sorry but with all the abuse I've got I've took to the bottle and drink myself dizzy I feel like I failed my family as the internet was down !!
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Chris A (@p0rkpiehat) reported from Glasgow, Scotland
@virginmedia I’ve wasted enough time phoning and nothing is ever done in response despite agreements being made so the only other call I’ll make is to cancel my contract.
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Jimmy Prentice (@jimmyp314) reported from Glasgow, Scotland
Missus been on fone for over half an hour to cancel our @virginmedia subscription but person couldnt help n pit us thru to someone else so been on hold for another 15 mins... hey @richardbranson aint ur pockets fat enough... disgraceful 😡😡😡
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John Hughes (@Hughesy48) reported from Glasgow, Scotland
@virginmedia Just been on web chat for 45 mins then phone call for 25 mins to someone who doesn't understand or doesn't want to understand, waiting on hold again, disgraceful customer service.
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Victoria McKinley (@Caseyghirl) reported from Dumbarton, Scotland
@virginmedia have to have the worst customer service ever! Over 75 mins on the phone and still no replacement for out faulty box 😡
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brazen productions- jules hussey (@brazenprods) reported from Glasgow, Scotland
Just had to increase my @O2 data allowance cos my @virginmedia is so bad my phone switches to mobile data all the time.
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Chris A (@p0rkpiehat) reported from Glasgow, Scotland
@virginmedia Putting a complaint in to Ofcom as well as this has gone long past being a disgrace.
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Ojo Scared O-Bolingoli (@J0EWATS0N7) reported from Barrhead, Scotland
@wongster77 @virginmedia Same problem! Again!
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Holly McCormack 🏴🇪🇺 (@Hollz2012) reported from Paisley, Scotland
Sigh. Tried to cancel @virginmedia start of August. Accepted deal. Didn’t go through. Called again last week and guy changed price but had actually changed my package. Thought sorted today but no my channels have been moved on to a basic package and BB reduced 🤬
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Chris A (@p0rkpiehat) reported from Glasgow, Scotland
PSA: it takes @virginmedia 4 months to change your bill after agreeing to reduce it due to bad customer service at which point they put it up. Save yourself some hassle and shout into a well once a month instead, it’ll cost you less.
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Ross MacLean (@jamboross) reported from East Kilbride, Scotland
@virginmedia If I dont get a resolution to my expectations you have lost a customer.
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Chris A (@p0rkpiehat) reported from Glasgow, Scotland
@virginmedia I’ve replied to the last email I’d received from the complaints dept where they claimed to have resolved the issue. Won’t be calling again as there’s no point when nothing ever gets resolved and my issue is well documented.
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John Hughes (@Hughesy48) reported from Glasgow, Scotland
@virginmedia Unfortunately you've had your chance, this has been the issue since February this year and you either don't have the staff equipped to resolve or plainly just don't want to resolve.
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Holly McCormack 🏴🇪🇺 (@Hollz2012) reported from Paisley, Scotland
@marky1877 @virginmedia I’ve never had any issues tbf Just was the increasing prices and trouble I’ve had since.
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Holly McCormack 🏴🇪🇺 (@Hollz2012) reported from Paisley, Scotland
@virginmedia Need to discuss an o/s balance and also discuss why after I called to cancel 2 months ago, when I was billed again it was still at the higher rate / can’t afford and now cut off entirely.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Eb (@Ebb1) reported
@cymboi @virginmedia Best way to cancel is send a letter to their complaints dept, Sunderland,send it recorded delivery, and then cancel direct debit in 30 days time. You have done your legal duty to cancel. They then have no leg to stand on. Meantime arrange to switch providers. Hope that helps.
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Eb (@Ebb1) reported
@virginmedia Voting time on Virgin Media customer service, vote for feedback:
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Researcher (@queenie64339913) reported
@virginmedia Not working again sw18
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Steve Watson (@steve_w89) reported
@virginmedia Can you please tell me why my broadband goes down at midnight almost every night?
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David McCann (@bighomeless) reported
Seems virgin media is down well here at least. Didn't think optic fibre would have this problem, maybe just a coincidence the weather is bad..
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Cesar Rosero Lucas (@crlucas98) reported
Hi @virginmedia I just wanted to let you know that I'm using my own data to tweet this because it works quicker than the 350mps you claim I have. I'm a bit bored because I can't stream anything from my room, which is 10m from the router. Thanks for your great service 👍🏼
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Aaron Cope (@AaronCoppie) reported
@virginmedia Yes and the wi-fi is still not working. We have lost the option of 2ghz and 5ghz, and apparently no longer considered secure. Care to help? And no, switching it on and off again doesn’t work
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Eb (@Ebb1) reported
@RobynNicol @virginmedia Live chat useless, cannot speak to customers service. Complaints don't answer. Only option is to write to cancel
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Adam (@aohehir) reported
@virginmedia Maybe if I cancel my direct debit you’ll get in touch? 🤔
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Eb (@Ebb1) reported
@virginmedia Time to vote on Virgin Media customer service and feedback: