Virgin Media Outage Report in Inchinnan, Renfrewshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Inchinnan, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Inchinnan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Inchinnan, Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Johnstone, Paisley, Dumbarton, Helensburgh, Erskine, Alexandria, Clydebank, Renfrew and East Kilbride.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Inchinnan, Scotland
Latest outage, problems and issue reports in Inchinnan and nearby locations:
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Naomi_G_Brown
(@naomi_G_brown) reported
from
Glasgow, Scotland
@virginmedia hi there just wondering what's up with the Broadband in the G3 area? It has been abysmal all week, today alone it has already gone down at least 5 times... Tried calling, gave up due to on hold fatigue 💤
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Grejurn 🏴🇪🇺 B L M
(@_Grejurn) reported
from
Glasgow, Scotland
The @virginmedia tech support scammers are back! Apparently I have an unstable internet connection and am an "idiot woman" for saying there's a purple light on my router (modem mode)
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John Hewitt
(@ziggyhewitt) reported
from
Barrhead, Scotland
@TonyGreen67 Hi I'm from HMRC. It has come to my attention that you owe inheritance tax, please pass on your bank details. Thanks in advance. Also, your last payment to Virgin media never went through. I will deduct that as well. Saves you bothering in these trying times. 🤪
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✨Charlene✨
(@KnickyEganByrne) reported
from
Glasgow, Scotland
@virginmedia There was no resolution made! That’s part (a very small part) of the problem! And after being called a Liar by said manager I certainly will not be “clicking here” I shall be taking it further!
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maverick
(@maverickMMI) reported
from
Glasgow, Scotland
@virginmedia Yeah, spoke to them briefly. Waited 75 MINUTES. Your rep admitted the fault. Said he was outing me on ‘silent hold’ for 2 minutes then 20 MINUTES later the line went dead. Absolute joke. Shambles of a customer service. Apparently that is quite common.
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Darren 🏴🇬🇧
(@darrenmiller75) reported
from
Bishopbriggs, Scotland
@virginmedia just been on/off hold with 2 call handlers to get cut off after 1hr 40 mins regarding upgrading with black Friday personalised email I received. Absolutely disgraceful customer service.
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James Johnstone
(@jayceejay55) reported
from
Dumbarton, Scotland
@virginmedia is it possible to get customer support, or am I expected to continue paying for a non service?
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Decdoc
(@Newlandsdoc) reported
from
Glasgow, Scotland
@virginmedia my internet is down was promised a virtual tech assessment last night but changed to 22/12 visit. I need access as work in NHS Primary Care ASAP
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia Really pissed off with you today, my contract ends on the 22nd of December and whilst I've never had TV with you, you refused to give me the deal. Well done, YOU LOST, I AM LEAVING YOU NOW FOR GOOD.
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Cynthia Halatyn
(@CynthiaHalatyn) reported
from
Glasgow, Scotland
@virginmedia help!!! Over an hour on hold and your system hung up on us and we've just had to call back 😭
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🌪
(@LazyHermit) reported
from
Clydebank, Scotland
@virginmedia Been a Virgin customer for years. Cancelled Tv but have broadband and phone. Even my Freeview channels have been blocked on my boxes!! How churlish can a company get??😳 Freeview channels?! Show some compassion to your customers
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James Johnstone
(@jayceejay55) reported
from
Dumbarton, Scotland
@virginmedia after 4 weeks of trying and hours wasted eventually got through to a human. After problem analysis he announced “our systems are down, please call back after 4 hours”,I asked him to call me back,our system cant do that,really? Worst customer service - bye Virgin. 👋
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GlasgowFuk(7k)
(@GlasgowFuk) reported
from
Glasgow, Scotland
I hate to admit it but @virginmedia customer service / support is absolutely dreadful. Hate saying this as I worked for them for over 6 years #notahappycustomer #shockingservice #wouldntrecommend
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
Remember when @SkyUK and @virginmedia used to give a flying **** about their customers? I have both and I'm trying to give one up, but it may be both the way things are going!!!!
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Alex Marr
(@alexmarr98) reported
from
Glasgow, Scotland
Anyone else having issues with Virgin Media at the minute?
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Steebee
(@steebee35) reported
from
Glasgow, Scotland
@virginmedia Internet down in the g20 area of Glasgow, may be connected to damaged power cable that caused power cut at the same time as the outage #virginmediadown #virginmediasupport
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maverick
(@maverickMMI) reported
from
Glasgow, Scotland
@virginmedia customer service is embarrassingly bad. Miss sold then hung up on after being on hold for 75 minutes Sign up with this company at your peril
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✨Charlene✨
(@KnickyEganByrne) reported
from
Glasgow, Scotland
Absolute joke of a company @virginmedia call the “Customer Services” for help but staff are rude, and obnoxious & apparently need retrained if the Manager is anything to go by as the staff have been giving out the incorrect information, which i just need to accept! #pathetic
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia Still having issues Too mentally exhausted and disgusted to waste more time on another pointless phone call. Sought advice elsewhere and diagnosed a new set top box required. A reputable company unlike you would have delivered this and compensated me. You just don’t care do you?
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John BIDEN WON Reilly ™ 🏴
(@MrReillyJohn) reported
from
Glasgow, Scotland
@virginmedia disgusting staff twice put on hold when trying to complain over 2 hours! What a **** service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Caroline Green
(@carolinesgreen) reported
@virginmedia And I followed that link. says no issues with connection but to reboot the hub. I have probably done this already about six times, including three resets. It doesn't work.
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Peter D-D
(@pdonduncan) reported
@virginmedia No. However, be aware that I didn't ask for a visit because I already know that my equipment & installation is ok. What is the area problem and when will it be fixed?
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Tracey Glazey
(@TG26267791) reported
@virginmedia Convert my change of address to a serviceable property - which it was for 12 hours. I cancelled after being told by some staff how I needed to see this. One complaint wasn’t even logged. I was told i had to chase it. Still a further complaint didn’t help as the person didn’t
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Caroline Green
(@carolinesgreen) reported
@virginmedia @virginmedia And just like that...my phone is no longer collecting. How can this NOT be a Virgin issue?
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Parag
(@p4rag) reported
@virginmedia Can you tell me how to register the issue.. As I cannot see anywhere online to do so
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G.🏴
(@_G_87) reported
@virginmedia Well John the issue is, I have only been with you lot 3 months n this is the 3 time my nets went down. Never had a problem with @SkyUK... just the speed better but consistency is better I'd say. You can't tell me anything I don't already know John boy. There yet another problem!
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Caroline Green
(@carolinesgreen) reported
@virginmedia Waited days for him and he said it was definitely a fault in the router. But he didn't have any on him and I would have to book fresh visit. Meanwhile, some services (like telly apps) randomly came back but still issues with some devices. Internet comes and goes.....
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Parag
(@p4rag) reported
@virginmedia Wow... So am I going to get a refund for all these days for loss of service?
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G.🏴
(@_G_87) reported
@virginmedia Really John, all your services run on the Internet. What do you thinks down ...?
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Amy Anderson
(@Amy_Anderson86) reported
@virginmedia No no it hasn't been cancelled, they just haven't arrived. It is an issue with the cable so they need to fit a new one. Which was supposed to be yesterday, no show, arranged again for today, no show. Not an area fault