Virgin Media Outage Report in Cambuslang, South Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cambuslang, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cambuslang and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Cambuslang, South Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Cumbernauld, Glasgow, Motherwell, Hamilton, Coatbridge, Paisley, Airdrie, Bellshill, East Kilbride, Wishaw, High Blantyre, Erskine, Renfrew and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
TV | |
| Cumbernauld |
TV | |
| Glasgow |
TV | |
| Glasgow |
TV | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cambuslang, Scotland
Latest outage, problems and issue reports in Cambuslang and nearby locations:
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia Really pissed off with you today, my contract ends on the 22nd of December and whilst I've never had TV with you, you refused to give me the deal. Well done, YOU LOST, I AM LEAVING YOU NOW FOR GOOD.
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Shawsy67
(@shawsy67) reported
from
Airdrie, Scotland
@virginmedia got problems with my tv, can’t get through on phone
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia Still having issues Too mentally exhausted and disgusted to waste more time on another pointless phone call. Sought advice elsewhere and diagnosed a new set top box required. A reputable company unlike you would have delivered this and compensated me. You just don’t care do you?
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia Can’t watch them @virginmedia as service not working and you have left me hanging on phone for over 90 minutes.
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
Remember when @SkyUK and @virginmedia used to give a flying **** about their customers? I have both and I'm trying to give one up, but it may be both the way things are going!!!!
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Ellenor
(@supaellie1) reported
from
Glasgow, Scotland
@virginmedia this has got to be THE WORST service in the whole world. Been a virgin customer for years and years then when you bill goes up and you phone you get a good deal... promised a deal. Sitting all day waiting for instalment to phone to be told it was rejected!
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maverick
(@maverickMMI) reported
from
Glasgow, Scotland
@virginmedia customer service is embarrassingly bad. Miss sold then hung up on after being on hold for 75 minutes Sign up with this company at your peril
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✨Charlene✨
(@KnickyEganByrne) reported
from
Glasgow, Scotland
@virginmedia There was no resolution made! That’s part (a very small part) of the problem! And after being called a Liar by said manager I certainly will not be “clicking here” I shall be taking it further!
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Alex Marr
(@alexmarr98) reported
from
Glasgow, Scotland
Anyone else having issues with Virgin Media at the minute?
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Éraic Lyrios
(@EraicLyrios) reported
from
Glasgow, Scotland
@virginmedia you told me a router would be delivered on Saturday. Yodel says they couldn’t access the building, even though we were all in. You told me it would arrive today, yodel just rebooked it for tomorrow. I have been your customer for 3 days and I already want to l LEAVE
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia ...and after the 90 minutes you decide to hang up WHY????
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia No service for 2 days and been awaiting assistance on phone for over an hour. Do I wait forever or cancel my direct debit now?
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Stephen Neilan
(@kotr76) reported
from
Hamilton, Scotland
@virginmedia thank you for the excellent customer service. 38min long phone call which has ended with being cut off. Of the 38mins, i reckon I spent a good 25mins on hold or waiting in a queue
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Cara
(@lennonsghirl) reported
from
Coatbridge, Scotland
@virginmedia had there been reported broadband issues in the ML5 area this morning? My service died about 20 mins ago and I can’t get back online. I’m working from home and have a meeting later on so any info would be great! Thanks
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Steebee
(@steebee35) reported
from
Glasgow, Scotland
@virginmedia Internet down in the g20 area of Glasgow, may be connected to damaged power cable that caused power cut at the same time as the outage #virginmediadown #virginmediasupport
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🌪
(@LazyHermit) reported
from
Clydebank, Scotland
@virginmedia Been a Virgin customer for years. Cancelled Tv but have broadband and phone. Even my Freeview channels have been blocked on my boxes!! How churlish can a company get??😳 Freeview channels?! Show some compassion to your customers
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✨Charlene✨
(@KnickyEganByrne) reported
from
Glasgow, Scotland
Absolute joke of a company @virginmedia call the “Customer Services” for help but staff are rude, and obnoxious & apparently need retrained if the Manager is anything to go by as the staff have been giving out the incorrect information, which i just need to accept! #pathetic
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Andy 'Ginge' Ritchie
(@AndyRitchie12) reported
from
Glasgow, Scotland
@virginmedia good morning, we've had numerous phone calls over the past few days from a call centre claiming to be you guys.. Saying that there is an issue with our router and asking us to tell them what lights are on etc? Is this a scam as I feel uncomfortable giving that info.
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Naomi_G_Brown
(@naomi_G_brown) reported
from
Glasgow, Scotland
@virginmedia hi there just wondering what's up with the Broadband in the G3 area? It has been abysmal all week, today alone it has already gone down at least 5 times... Tried calling, gave up due to on hold fatigue 💤
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maverick
(@maverickMMI) reported
from
Glasgow, Scotland
@virginmedia Yeah, spoke to them briefly. Waited 75 MINUTES. Your rep admitted the fault. Said he was outing me on ‘silent hold’ for 2 minutes then 20 MINUTES later the line went dead. Absolute joke. Shambles of a customer service. Apparently that is quite common.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt
(@MattJB18) reported
@virginmedia I’ve already spoken to someone in technical that kept me on the phone for an hour, did nothing, then guaranteed I would get a call back about the issue, & never did. So are you actually going to refund me or have IT fix the issue? It won’t let me register with any email, 4 tried
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Tim Potter
(@ihateblades) reported
@virginmedia Yea it’s sorted now, I’ve had to cancel with you guys, Virgin has been no help whatsoever and your advisers just blame everyone else for my poor internet, even naming other companies that they believe are at fault. This is another customer that you will never get back😡
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J E A S 💓
(@jessicaealmond) reported
Help please @virginmedia I’m trying to leave as moving house.... HOURS on hold and everytime I use the msg on website it times out :(
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Andrew Leyland
(@leyland_andrew) reported
@virginmedia An operator called me to talk about my issues on Monday and put me through. I was told to call back in 2 hours. I’ve been trying ever since. Your service is appalling at the moment.
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rrobcook
(@rrobcook) reported
@donk0802 @virginmedia Try turning on computer and next time when all hell breaks loose check see if pc can get online fine. If it can't, and it's same as WiFi, no internet, get onto virgin, don't take their **** and explain Synchronisation is being lost and it's their responsibility to investigate.
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Matt
(@MattJB18) reported
@virginmedia The issues should be dealt with immediately, not ignored and fobbed off until customers give up. The issue is on your end and all you’ve done is fail to follow through on things you’ve guaranteed twice.
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Rob Valt
(@trebortlav) reported
@virginmedia Everything remains as last described, the app says wi-if is great, download and upload speeds remain truly awful. I have given up trying to call customer services as it is always a terrible experience
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Jo
(@Joanne01998125) reported
@virginmedia Apparently we have a congestion issue but our connection issue has been going on 4 weeks. Not helpful when my partner is a teacher & I'm a website content creator. What's even better is u r going to increase ur prices yet have made no effort to increase the quality of it service!
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Daniel English
(@DanielmjEnglish) reported
@virginmedia Virgin Media internet & Tv spoke to an employee on the 02/02/2021 , 04/02/21 & the 09/02/2021 in regards to your error. I am a manager in customer service in and hands down your company is the worst I have ever dealt with. Apparently mangers take a week to call back?
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george
(@thedogger31) reported
@virginmedia Nope to be honest I’ve now purchased and I’m streaming from a @vodafoneUK SIM card so dunno if I even want virgin anymore as a customer of over 20 years I expected a lot better service then the attitude of oh well