Virgin Media Outage Report in Cambuslang, South Lanarkshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cambuslang, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cambuslang and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Cambuslang, South Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Uddingston, Hamilton, Paisley, Cumbernauld, Coatbridge, Bellshill, Motherwell, Airdrie, Erskine, Clydebank, Renfrew, Wishaw, Larkhall and East Kilbride.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Uddingston |
Internet | |
| Hamilton |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Cambuslang, Scotland
Latest outage, problems and issue reports in Cambuslang and nearby locations:
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Cathy Quinn
(@CathyQuinn13) reported
from
Cumbernauld, Scotland
@virginmedia My husband has been on phone for 90 minutes trying to close an account following a bereavement. He could not get anyone who could actually help him. Absolutely shocking service Virgin Media !!!
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RoìsaìnMcAteer
(@RoisainMcAteer) reported
from
Glasgow, Scotland
@virginmedia Been a customer since NTL days.. it’s ridiculous
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Joan Bell
(@bellter73) reported
from
East Kilbride, Scotland
@KE22LLY @virginmedia Not good Kelly, there are a lot of issues & they are inundated! Just need it sorted, the service was great during the last lockdown & pretty poor now 😢
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Gerardo Chierchia
(@geochierchia) reported
from
Wishaw, Scotland
@virginmedia It’s been awful, passed onto three different people and now being told that you’re running low on stock so I can’t have one? This doesn’t sound right, can someone else please arrange to have these sent out?
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Joan Bell
(@bellter73) reported
from
East Kilbride, Scotland
Online teaching was great during the 1st lockdown as I had robust WiFi, now I am having WiFi issues with @virginmedia, an engineer was out 2 weeks ago & just reset the router, this improved momentarily, back to square 1, please send help #virginmedia your CC not taking calls 📞
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Paul Craig
(@paulyboy1888) reported
from
Glasgow, Scotland
@virginmedia is terrible, on demand and catch up down in my area since yesterday and told online it will be fixed by the 8th, if it’s not that it’s the broadband, definitely leaving when my contract finishes, don’t even get my broadband speed and I’m on 200mb😡
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BARRY R J GRANT
(@inchfad65) reported
from
Clydebank, Scotland
@ballinacup69 @virginmedia Been with them since the old ntl days .. got boxes in 3 rooms , just trying to cut it to what we use !!! Absolutely disgraceful that a grown woman comes off the phone in that state .. @virginmedia have serious customer issues .. it’s all about ££££ nothing else
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Joan Bell
(@bellter73) reported
from
East Kilbride, Scotland
@virginmedia We have submitted a complaint as you advised, not heard a thing! Our WiFi is awful & our TV is now impacted, can’t watch catch up! Will be phoning tomorrow to cancel services, poor show @virginmedia 😔
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Pauline Cameron
(@smiles333) reported
from
Erskine, Scotland
@virginmedia what an absolute disgrace! I have been trying to get through fir weeks on phone. I’ve emailed, I’ve filled out complaint form and nothing! I want to cancel my account!!!I will tweet every day till someone contacts me!
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Joan Bell
(@bellter73) reported
from
East Kilbride, Scotland
@CarmensStory @virginmedia I’m not sure Virgin are coping at the moment as the call centre asks you to call back later, that tells me the call volumes are massive, so I might not be the only one having this issue. The kids also need it for Uni & School 😢
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Peter Wilkes
(@petewilkes046) reported
from
Paisley, Scotland
@virginmedia very disappointing customer service, expected a call hours ago to reset a mobile PUK and get my 11yo son his mobile freedom, paying for a SIM I can’t use. Thanks Virgin - maybe I should’ve stayed with my previous network 😡
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Gillian Cruden Kelly
(@gilkes1975) reported
from
Bishopbriggs, Scotland
@virginmedia I have now advised a few times we have tried all these things and can’t get through this is shocking service
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Pauline Cameron
(@smiles333) reported
from
Erskine, Scotland
@virginmedia what a disgrace! Trying to get hold of someone for 5 weeks!!! They keep ignoring all my messages! Going to cancel direct debit
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Gayle Campbell
(@PrincessGinTech) reported
from
Coatbridge, Scotland
@virginmedia The speed issues are ongoing everyday! No know issues in the area :(
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Michael
(@mikop90) reported
from
Glasgow, Scotland
@virginmedia an hour on hold to cancel Virgin Media and you hang up on me. Can someone please contact me…
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senga cummings
(@sengacummings2) reported
from
Paisley, Scotland
@virginmedia is this a joke ? Your telephone line to customer service automatically cuts you off , to reset my personal data with shuts me out every time 😡 is there actually anyone working for Virgin Media during pandemic?????
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Rory O'Connor
(@suicideresearch) reported
from
Milngavie, Scotland
@virginmedia I have been trying for a week to speak to a person on your helpline. Every time you keep referring me to the website and then cut me off. Restart, check cables doesn’t fix fault. My TiVo is not working, how can I speak to a person?
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Lesley Byrne
(@lesleyjb4) reported
from
Kirkintilloch, Scotland
@virginmedia I have been trying to contact your customer services for 2 days now to cancel my contract. Could you advise the best way to do this as I don’t have hours on end to spare on hold to then be cut off. Thanks.
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Lisa Louise Geary
(@Lisa_Louise89) reported
from
Clydebank, Scotland
@virginmedia I have been trying for days to call 150 from my virgin home phone but can never get through I just get told all lines are busy and it hangs up. Is there a reason for this? Very strange that I don’t get the normal options.
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Joan Bell
(@bellter73) reported
from
East Kilbride, Scotland
@virginmedia Thank you so much for answering, however, the community forum is not what is required, your engineer couldn’t find the DP which often gets flooded therefore water ingress impacts our service, I really need this resolved by a person. I am a loyal customer (20 years +) Thank u 🙏
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Molly
(@treacleox) reported
If you are customer service for @virginmedia honest go back to school , not sure if you’ve got new staff or what but never in 4 years of being with you have I had this much hassle
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Simon
(@Si_Lawrence) reported
@virginmedia I’ve just phoned and it gives me the same automated message that you are looking at it. We’ve had poor broadband for 5 days and now it’s completely dropped. Can this be escalated?
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Zak Karle
(@KarleZak) reported
@virginmedia @virginhelp When do you reckon you will have this fixed by? Newcastle kicks off at 2, and I've had this issue longer than a week. Really poor if you ask me.
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LDN_001
(@001_LDN) reported
@virginmedia They attended Wed. Didn’t come to the call out with a replacement hub. Said they would return 10am Thurs with new hub. Didn’t turn up. Didn’t call our mobile. How can we call you as you put our phone onto the internet service you are denying us. It’s impossible to contact you!
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Ian Lawson
(@Ianplawson) reported
@virginmedia And cut off once again! Can’t believe I’m even considering staying with service like this….
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Dylan
(@Rock_Cadet) reported
@virginmedia Getting Critical Priority issues with my router when I health check the status of the router, such as "SYNC timing Failure", "No Ranging Response - T3" and "RCS Partial service", which cause drop of wifi for max 60 secs, every 10 mins or so any advice? pls?!
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GD
(@gdain_8) reported
@virginmedia Yes, it's showing there is an issue in your area on your service status since 0830 this morning. I just wondered if there was any specific update... Bordem kicking in,with no TV or broadband, isolating in the house due to covid.... 🙄
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Danny Isaac
(@danny_isaac) reported
@virginmedia I’ve called multiple times. Do I need to write a letter to make a formal complaint?
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Dave Syer
(@david_syer) reported
@virginmedia The issue is that I’ve been on hold on WhatsApp since March 4th. Every time I get connected I have to answer the same questions, and then go back in the queue.
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Simon
(@Si_Lawrence) reported
@virginmedia For an issue to get worse through the week to end up with no service and it still being reported as no issue, seems to negate the purpose of having a dashboard, as it doesn’t serve a purpose? I have another full day of business calls tomorrow and currently no service