Virgin Media Outage Report in Cambuslang, South Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cambuslang, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cambuslang and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Cambuslang, South Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Uddingston, Hamilton, Paisley, Cumbernauld, Coatbridge, Bellshill, Motherwell, Airdrie, Erskine, Clydebank, Renfrew, Wishaw, Larkhall and East Kilbride.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Uddingston |
Internet | |
| Hamilton |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cambuslang, Scotland
Latest outage, problems and issue reports in Cambuslang and nearby locations:
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Laura
(@Thecurseoflaura) reported
from
Glasgow, Scotland
@virginmedia Did that but still the same issue. It’s the app I am using FYI. Exactly the same for my husband goo
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sideshow s2sh
(@s2sh_) reported
from
Glasgow, Scotland
@virginmedia I'm on hold again right now, 'Dennis' in customer services was meant to call me with an update at 1415 but never. 1st person said it's due to me not having an active DD- everyone I've tried to pay via this method it has failed - no error at my bank.
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia Your service is s disgrace, I've been on web chat for over an hour and not any further forward...😡
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Gerry's Kitchen
(@Gerrys_Kitchen) reported
from
Glasgow, Scotland
@virginmedia that's two days running with problems with all services in East Kilbride G75 area. Not good, i'm trying to work from home today.
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Annie
(@demipip) reported
from
Dullatur, Scotland
@virginmedia (2) so tried to confirm. Chat service just kept repeating same thing 5 times - despite my explanation that none of options applied. Then tried Tel call & after rigmarole of security got cut off. No engineer, day wasted and parcel only just available to collect now.
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steven smith
(@19StevenSmith87) reported
from
Airdrie, Scotland
@virginmedia phoned up to change my tv package and the person barely spoke a word of english, so I hung up in frustration and the chat has been busy every day for about a week Can u maybe help me
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CAJ
(@carolstrach) reported
from
Coatbridge, Scotland
@virginmedia hi there! You have already said I can’t have the upgrade to my phone service that you offered me because I wouldn’t take TV package! SO PLEASE STOP CALLING!!!!!
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Vonni 🏴
(@why_yvonne) reported
from
Paisley, Scotland
@virginmedia are the absolute worst. Broadband box has been doing an update for 2hrs. Phoned the help and the best they can do is offer me an engineer when I have to take time off work. £41 p/m for terrible internet speed and now the box isn’t working. Absolute joke.
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Douglas lindsay
(@Doug1tux1) reported
from
Glasgow, Scotland
@virginmedia ok what the f is going on with your broadband, I have not been able to get internet access for hours now, yet your service status says no problem, when I try to do an in-depth test It doesn’t let me log in to test, the times it has it says my equipment is offline wtf
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karen king
(@georgesgirl78) reported
from
Clydebank, Scotland
@virginmedia can someone actually sort my daughter and son in laws services from you. Phone calls & texts haven’t got them anywhere and they are not paying for a service they are not getting to use. A formal complaint has already been placed as it’s beyond a joke now
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Laura
(@Thecurseoflaura) reported
from
Glasgow, Scotland
@virginmedia Hi, it’s been like this with Instagram for over a month but other sites work fine and it works fine on 4G. I notice you said it’s a known issue to other people but I need to know when it wil l be fixed
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Neil Crossan
(@quietarea1) reported
from
Glasgow, Scotland
@virginmedia really nice helpful assistant in Glasgow having to deal with client fed up with paying virgin a fortune for totally appalling customer service. # totallyfedupwithvirgin
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Graham Arnott
(@grahamarnott) reported
from
East Kilbride, Scotland
If there's worse customer service out there than @virginmedia then anyone having to deal with them has my sympathies. Absolutely abysmal and nothing but contempt for loyal customers #virginmedia #virginmobile
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CAJ
(@carolstrach) reported
from
Coatbridge, Scotland
@virginmedia hi had call from you guys saying as a loyal customer you would add on calling mobiles to my landline. Then agent mentioned TV package and when I declined said he’d leave my package as it was and rang off!!! Not impressed!!
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Catherine.
(@pinkycoop) reported
from
Glasgow, Scotland
@PaulyD22803562 @BossyLadybird @virginmedia And G15. Seems to be a big issue in Scotland that they haven't noticed yet.
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia yet again I'm being billed incorrectly despite contacting you 7 times now and being assured that you've resolved this issue. Disgraceful customer service, live web chat unavailable also. 😡
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john murphy
(@johnmurphy1967) reported
from
Glasgow, Scotland
@virginmedia trying to watch using sky cinema on the laptop. Message saying I can’t as more than 2 devices are watching, there are only 3 registered and only 1 of them is on. Can you help
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Kerry 🍀🤫
(@wee_kezza) reported
from
Clydebank, Scotland
@virginmedia Both phones can’t get connected to WiFi no signal on the tv
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Will 🇪🇺
(@squawkbox) reported
from
Glasgow, Scotland
For those on the Virgin media 350Mbps service, reboot your router. Upload speed appears to have increased from 20Mbps to 35Mbps.
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Annie
(@demipip) reported
from
Dullatur, Scotland
@virginmedia your customer service is crap! Really disappointed today
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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craig mcgill
(@craig_mcgill) reported
@virginmedia They just rung and it a couple of HD channels everything was fine before last Friday since the “works” was done then the issues started
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AbsoluteAnarchy
(@AbsolemACAB) reported
@virginmedia @Exulters Yeah i seem to be getting the same issue as are most of my neighbours using virgin, the Download speed is fine but the upload speed has completely tanked
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Matty
(@wedroveallnight) reported
@virginmedia So is this your response? Are you actually planning on looking into my complaints or are you just going to send me a link and leave me to deal with it. Your CEO should feel ashamed as what sort of service this is @LutzSchueler
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Cplcash (Dan)
(@Cplcash) reported
@LeeMonaghan @virginmedia 3:45 am wtf
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Andrasi Icolni
(@AIcolni) reported
from
Mollinburn, Scotland
@virginmedia Are you serious??? Have you tried calling that JOKELINE??? Well I have 8 times now, no one competent enough to deal with complaint
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Chang
(@MarcusChang1990) reported
@virginmedia I can try the link again ( i have a few times but will happily try again if this helps resolve the issue)
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steve
(@steve77521593) reported
@virginmedia not happy. No tv no phone no broadband no help till Wednesday.
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craig mcgill
(@craig_mcgill) reported
@TheScouseMouse1 @virginmedia No just a couple sky sports news HD is the worst broad band is slowww ours comes down the phone line
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aaron yates
(@acefaceaaron) reported
@virginmedia Technician called David 46582 came, came in looked said straight away what he needed to do, changed box over no fuss no questions, very professional and down to earth. Pity some of the staff who answer phone when you final get through arnt like that, 👍👍👍 for David though
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craig mcgill
(@craig_mcgill) reported
@TheScouseMouse1 @virginmedia I got 3 channels now not working