Virgin Media Outage Report in Cambuslang, South Lanarkshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cambuslang, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cambuslang and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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            Internet (41%) 
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            TV (35%) 
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            Wi-fi (11%) 
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            Total Blackout (9%) 
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            E-mail (3%) 
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            Phone (1%) 
Live Outage Map Near Cambuslang, South Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Airdrie, Motherwell, Renfrew, Bellshill, Coatbridge, Clydebank, Wishaw, East Kilbride, Paisley, Cumbernauld, Hamilton, Bothwell and Erskine.
| City | Problem Type | Report Time | 
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | 
Community Discussion
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Virgin Media Issues Reports Near Cambuslang, Scotland
Latest outage, problems and issue reports in Cambuslang and nearby locations:
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 Cathy Quinn 
    (@CathyQuinn13) reported 
    
        from
            Cumbernauld, Scotland Cathy Quinn 
    (@CathyQuinn13) reported 
    
        from
            Cumbernauld, Scotland@virginmedia My husband has been on phone for 90 minutes trying to close an account following a bereavement. He could not get anyone who could actually help him. Absolutely shocking service Virgin Media !!! 
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 Lyn Paterson 
    (@nosrepat) reported 
    
        from
            Glasgow, Scotland Lyn Paterson 
    (@nosrepat) reported 
    
        from
            Glasgow, Scotland@virginmedia email not working yet again. Awful company, awful service. 
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 Gillian Cruden Kelly 
    (@gilkes1975) reported 
    
        from
            Bishopbriggs, Scotland Gillian Cruden Kelly 
    (@gilkes1975) reported 
    
        from
            Bishopbriggs, Scotland@virginmedia I have now advised a few times we have tried all these things and can’t get through this is shocking service 
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 NicolaFayxo 
    (@N_febfWESTLIFEx) reported 
    
        from
            East Kilbride, Scotland NicolaFayxo 
    (@N_febfWESTLIFEx) reported 
    
        from
            East Kilbride, Scotland@virginmedia you’ve got the worst customer service team I’ve ever known. Sick to the back teeth of being hung up on ‘WHILE ON HOLD’ 
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 Gary Miller 
    (@GaryMiller87) reported 
    
        from
            Thornliebank, Scotland Gary Miller 
    (@GaryMiller87) reported 
    
        from
            Thornliebank, Scotland@virginmedia I have the complaint reference yeah, they initially responded then ignored all other comms thereafter. Should I DM the ref? 
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 Lisa Louise Geary 
    (@Lisa_Louise89) reported 
    
        from
            Clydebank, Scotland Lisa Louise Geary 
    (@Lisa_Louise89) reported 
    
        from
            Clydebank, Scotland@virginmedia I have been trying for days to call 150 from my virgin home phone but can never get through I just get told all lines are busy and it hangs up. Is there a reason for this? Very strange that I don’t get the normal options. 
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 Alistair Macqueen 
    (@bigverne2000) reported 
    
        from
            Milngavie, Scotland Alistair Macqueen 
    (@bigverne2000) reported 
    
        from
            Milngavie, Scotland@virginmedia Hi, eventually after over an hour of holding(for the third time) got though to someone who asked me to go through everything again for a third time. After 20 minutes of language difficulties got them to agree to send an engineer to my house in Wednesday to try and sort issues 
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 Pauline Cameron 
    (@smiles333) reported 
    
        from
            Erskine, Scotland Pauline Cameron 
    (@smiles333) reported 
    
        from
            Erskine, Scotland@virginmedia what a disgrace! Trying to get hold of someone for 5 weeks!!! They keep ignoring all my messages! Going to cancel direct debit 
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 Paul Craig 
    (@paulyboy1888) reported 
    
        from
            Glasgow, Scotland Paul Craig 
    (@paulyboy1888) reported 
    
        from
            Glasgow, Scotland@virginmedia is terrible, on demand and catch up down in my area since yesterday and told online it will be fixed by the 8th, if it’s not that it’s the broadband, definitely leaving when my contract finishes, don’t even get my broadband speed and I’m on 200mb😡 
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 Pauline Cameron 
    (@smiles333) reported 
    
        from
            Erskine, Scotland Pauline Cameron 
    (@smiles333) reported 
    
        from
            Erskine, Scotland@virginmedia My bill has shot up and I want to cancel my contract!! I’ve been trying to do that for 5 weeks!!!! 
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 Tommy Ross 
    (@Silverwidow84) reported 
    
        from
            Cambuslang, Scotland Tommy Ross 
    (@Silverwidow84) reported 
    
        from
            Cambuslang, Scotland@virginmedia Can I please have it explained why, when my cost goes up, my service level goes down? 3 days running I’ve had highly unreliable internet, which isn’t great when working from home. 
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 Chris McBain 
    (@chris_mcbain) reported 
    
        from
            Glasgow, Scotland Chris McBain 
    (@chris_mcbain) reported 
    
        from
            Glasgow, Scotland@virginmedia your customer support phone service is an absolute disgrace. Trying to resolve issues with our broadband, sorry but an automated message isn’t going to fix anything. 
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 NicolaFayxo 
    (@N_febfWESTLIFEx) reported 
    
        from
            East Kilbride, Scotland NicolaFayxo 
    (@N_febfWESTLIFEx) reported 
    
        from
            East Kilbride, Scotland@virginmedia easily the worst customer service team I’ve ever dealt with. 
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 Pauline Cameron 
    (@smiles333) reported 
    
        from
            Erskine, Scotland Pauline Cameron 
    (@smiles333) reported 
    
        from
            Erskine, Scotland@MartinSLewis 🙏🙏 for all you do!! Any ideas on how to get hold of @virginmedia ? I’ve been trying for 5 weeks, to cancel. I’ve emailed, phoned, tweeted. Nada!! Should I just stop dd? 
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 Rachel ♥ 
    (@XRachelRoss) reported 
    
        from
            Kirkintilloch, Scotland Rachel ♥ 
    (@XRachelRoss) reported 
    
        from
            Kirkintilloch, ScotlandBeen trying to sort my @virginmedia bill since November. Raised a complaint and spent hours on the phone. 4 agents have told me everything’s fixed. Just received another bill and it’s more than double it should be. Why can’t they get this right?! 
- 
                
 Pauline Cameron 
    (@smiles333) reported 
    
        from
            Erskine, Scotland Pauline Cameron 
    (@smiles333) reported 
    
        from
            Erskine, Scotland@virginmedia what an absolute disgrace! I have been trying to get through fir weeks on phone. I’ve emailed, I’ve filled out complaint form and nothing! I want to cancel my account!!!I will tweet every day till someone contacts me! 
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 BARRY R J GRANT 
    (@inchfad65) reported 
    
        from
            Clydebank, Scotland BARRY R J GRANT 
    (@inchfad65) reported 
    
        from
            Clydebank, Scotland@ballinacup69 @virginmedia Been with them since the old ntl days .. got boxes in 3 rooms , just trying to cut it to what we use !!! Absolutely disgraceful that a grown woman comes off the phone in that state .. @virginmedia have serious customer issues .. it’s all about ££££ nothing else 
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 senga cummings 
    (@sengacummings2) reported 
    
        from
            Paisley, Scotland senga cummings 
    (@sengacummings2) reported 
    
        from
            Paisley, Scotland@virginmedia is this a joke ? Your telephone line to customer service automatically cuts you off , to reset my personal data with shuts me out every time 😡 is there actually anyone working for Virgin Media during pandemic????? 
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 Pete Whelan 
    (@petewhelan) reported 
    
        from
            Glasgow, Scotland Pete Whelan 
    (@petewhelan) reported 
    
        from
            Glasgow, Scotland@virginmedia can you help. I’m working away with a colleague and you’ve cut off his SIM card ahead of his new handset being delivered. He’s therefore got no phone for the next 48 hours. Anything you can do to reconnect him? 
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 Erin Stenson 
    (@erinnstenson) reported 
    
        from
            Clydebank, Scotland Erin Stenson 
    (@erinnstenson) reported 
    
        from
            Clydebank, Scotland@virginmedia can u provide a number for me to contact that won’t give an auto response and hang up please 
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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 oluwareallytobiloba 
    (@kmzss) reported oluwareallytobiloba 
    (@kmzss) reportedVirgin media customer service is utterly trash 
- 
            
 Fiona F 
    (@FeckOffFlouncer) reported Fiona F 
    (@FeckOffFlouncer) reported@virginmedia Yes, done all that. Supposedly nothing, but test pinging by my IT support shows repeated drops. How do you propose to tackle that? 
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 Sundeep Nijran 
    (@Nijran1973) reported 
    
        from
            Solihull, England Sundeep Nijran 
    (@Nijran1973) reported 
    
        from
            Solihull, England@virginmedia have charged me for services I’ve not received and now want more money to disconnect something that never worked 
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 Sundeep Nijran 
    (@Nijran1973) reported Sundeep Nijran 
    (@Nijran1973) reported@virginmedia I’m the account holder and I’ve been on the phone the service was never activated and I’ve been paying money for the last year. I’ve now cancelled direct debit as I’ve tried everything. I just want you to collect your equipment and give me my money back. 
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 Claire Rogers 
    (@GuiltyDogVR) reported Claire Rogers 
    (@GuiltyDogVR) reported@codersblock I don't know if it's VR per se, or the fact that it's a fast paced game (Air Hockey) that seems sensitive to latency and packet loss. It seems to work well locally on my home network but over a bigger distance (10miles) or on a slower network Virgin Media <-> 4G it falls apart. 
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 Mike 
    (@Mikeypoodle) reported Mike 
    (@Mikeypoodle) reported@AndrewParkerUK @TinaBob17 @virginmedia Interesting! Surprised the Government haven’t instructed Vodafone to take down the Underground Wi-Fi to prevent protesters from live streaming! 
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 Rala 
    (@raalaa_) reported Rala 
    (@raalaa_) reported@virginmedia hi can someone dm me please regarding my WiFi not working 
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 Jayne 
    (@Kernowchild) reported Jayne 
    (@Kernowchild) reported@virginmedia Connectivity issues around my house and wifi pods not working 
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 Plz_Speak 
    (@General_Destinz) reported Plz_Speak 
    (@General_Destinz) reported@Bra1nK @virginmedia @BTfibre Idk how good of a choice choice is my VM has been down for a while now and same goes for others despite them saying the servers are up and running 
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 Eman El Far 
    (@Emanelfar77) reported Eman El Far 
    (@Emanelfar77) reported@virginmedia We initially thought it was open reach cabinet and contacted them. The engineer reviewed it in less than 4 hours and informed us that this is a virgin media cabinet and that he cannot fix it because it must be fixed by virgin media. He thinks fan is broken fan causing overheating