Virgin Media Outage Report in Cambuslang, South Lanarkshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cambuslang, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cambuslang and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Cambuslang, South Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Motherwell, Glasgow, Hamilton, Cumbernauld, Bellshill, High Blantyre, Airdrie, Coatbridge, Paisley, Bothwell, Erskine, Wishaw and East Kilbride.
City | Problem Type | Report Time |
---|---|---|
Motherwell | TV | |
Glasgow | ||
Glasgow | Wi-fi | |
Glasgow | Total Blackout | |
Glasgow | Internet | |
Glasgow | TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Cambuslang, Scotland
Latest outage, problems and issue reports in Cambuslang and nearby locations:
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wolfofwhickham
(@wolfofwhickham) reported
from
Glasgow, Scotland
@virginmedia Very simple .... I never had paper billing it started and I keep getting charged for it .... and no matter what is discussed or sorted on a call wotyncustomer services it keeps getting charged. ...
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Anne Marie McPhee
(@nuttynanaannie) reported
from
Motherwell, Scotland
@virginmedia Thanks. I'll try that. When I do a status check it flags Tivo right away but shows no issues with broadband or phone when I then run a broadband check it says there's an intermittent fault in my area. !
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Wilson
(@wilsonfkp) reported
from
Glasgow, Scotland
@virginmedia seems to be down in Renfrew... No internet for tonight 😭
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TheGodofPod (Movie Daft)
(@TheGodofPod) reported
from
Clydebank, Scotland
@toptenpods @skytv I to have fell victim to this, but via Virgin Media, who it took fully 2 days to cancel with. Horrible experience for Mrs B.
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rach ✨
(@seawxy) reported
from
Motherwell, Scotland
been trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of house 🖕🏽
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Wilson
(@wilsonfkp) reported
from
Glasgow, Scotland
@virginmedia I guess it's being restored, I'm on a wired connection and last night and early this morning was like connecting and disconnecting, a bit unstable but I guess your team is working on it
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Mhairi Phillipson 💙
(@lucken_fiddler) reported
from
Glasgow, Scotland
@virginmedia I have had no broadband in G75 8 area of East Kilbride since 10.30pm on 3/11. We've had 4 rolling fix times which now says 14.15 today. tried your WhatsApp - told you are not taking anymore fault reports. Can you give honest fix time please?
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rach ✨
(@seawxy) reported
from
Motherwell, Scotland
been trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of my house 🖕🏽
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Andrew Bradley
(@AndrewTOG) reported
from
Glasgow, Scotland
Well no @F1 the. Thanks to @virginmedia failing and not connecting. No customer support open and no response online… what dark age company is this ?
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Anne Marie McPhee
(@nuttynanaannie) reported
from
Motherwell, Scotland
@virginmedia For the past 5 days I've had limited Tivo use and no access to apos at all in Ml15hd also no Internet 90%of the time. Virgins site says they're working in my area to fix this by 20th October. So will I get a reduction on bill for a week of no service.
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Holly McCormack 🏴
(@Hollz2012) reported
from
Paisley, Scotland
It seems I made a good call using the OVO priority link this morning and not one through virgin media. Joined a virtual queue of around 12,000 that took half hour and although would like to have been lower down at the gig, I can’t have many complaints. #peterkay
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Anne Marie McPhee
(@nuttynanaannie) reported
from
Motherwell, Scotland
@virginmedia OK. That's fine . Every time I service check my broadband it tells me there's a fault in my area and its being investigated and to come back in 24 hours and it will be looked into but when I do this it just gives the same response . Its very confusing. And not very helpful at.
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Scott stafford
(@scottstafford87) reported
from
Glasgow, Scotland
@virginmedia It’s connected to the network
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Kieran Reynolds
(@keybo7) reported
from
Clydebank, Scotland
@virginmedia How did folk manage to buy these when site down?
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Francesca Docherty
(@FrancescaDocher) reported
from
Overtown, Scotland
@virginmedia you are not very good at keeping your side of the contract but you expect regular FULL payment for INCOMPLETE SERVICE AND EQUIPMENT. Your customer service need more training on how to complete work orders and deliver the proper equipment.
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Crawford Milne
(@CrawfordMilne) reported
from
Glasgow, Scotland
So @virginmedia won't send out a technician because the signal coming into my house is fine - even though I keep telling them it's a problem with the WiFi from the router. I was offered a technician at a cost of £25 !! Absolutely disgraceful customer 'service'.
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wolfofwhickham
(@wolfofwhickham) reported
from
Glasgow, Scotland
@virginmedia Weeks ago and everyone nothing shows on the tracking.... its a basic issue that needs resolving can u assist direct ? Need to have some good service from you as today this will be putting people off and I'm certainly not recommending you as it stands
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Anne Marie McPhee
(@nuttynanaannie) reported
from
Motherwell, Scotland
@virginmedia Hi, it's been like this since last Thursday. Our Tivo box is constantly flashing and apps don't work as we have no Internet probably. Internet not worked since then. Its a real issue as we need Internet to work.
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wolfofwhickham
(@wolfofwhickham) reported
from
Glasgow, Scotland
@virginmedia are you going to answer any of my complaints???? It's been weeks How can you keep getting my bill wrong ? Spoke to your agents many times .... Poor poor service ..... #poorservice #badservice #bad
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Anne Marie McPhee
(@nuttynanaannie) reported
from
Motherwell, Scotland
@virginmedia Hi, thank you for replying. I can't see where to register. I did another service check and it says an intermittent service fault is affecting my area. But gives no guidance/option to register for loss of service. Guidance please.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Edmund Kelly
(@Gridstip) reported
@virginmedia I did not indicate that I was experiencing any specific problem with any of the services that your company provides My dissatisfaction stems from the fact that V.M.📺 television is a lower technical quality than @SkyUK, that's all I'm fully aware that it's 'caveat emptor'... 😒
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StopTheTrauma #StopPutin #NATOCloseTheSky
(@thepenof) reported
@virginmedia its obvious with your poor service that U would disable DM 2 make it even harder 4 people to reach U how do i tell U about the problems ive experienced with your #poorService #WiFi
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Evie Vettel 💋👑🫧
(@AgentVettelOO5) reported
I missed the ******* interview because EE **** broadband no wonder virgin media better.
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No One Special
(@NoOneSpecialUK) reported
@virginmedia @richardbranson I am unable to get through on your phone line. Why can I upgrade instantly online but unable to leave. As a media company are you really going to make me write a letter? Can you provide the average time it take to answer your customer service calls, is over an 1hr acceptable?
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Steve Harris
(@Steveh1000) reported
@andreweverard @virginmedia I now think the best solution is to write to Virgin Media, Sunderland, SR43 4AA. Send the letter signed for. Given up on the phone and whatsapp as have well over 200 messages in the WA thread. Always dies at the end.
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Darryle Taylor
(@Darryle75) reported
@virginmedia please can you respond to the ongoing complaint my aunt has been TRYING to contact about . Regards
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jason beckley
(@indelacio_co_uk) reported
@virginmedia You didn't offer me alternative means to cancel which you state should've been provided, you illegally prevent cancellation through standard means, I cancel in only way possible for myself.
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♠LΙΔΜ♣
(@LiamReeS21) reported
@virginmedia Yes I’ve already checked happened 3 times is April 4 in March it’s a constant Issue
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mark Reynolds
(@MReynolds180) reported
@virginmedia Why am I getting billed from you!! I have never had Virgin media!! I keep ringing and telling you but then get another bill!! I'm sick and tired if this. Actually harassment and bullying now!!
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No One Special
(@NoOneSpecialUK) reported
@virginmedia @richardbranson Is an hour normal, I gave up as I had to work again. Is it quicker to write? Starting to realise why @virginmedia has such poor customer satisfaction ratings.