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Virgin Media

Virgin Media service status in Glasgow, Scotland

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Glasgow come from postal codes G71 , G51 , G1 , G31 , G20 , G69 , G12 and G5 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Clydebank, Glasgow, Paisley, Cumbernauld, Bellshill, Bothwell, East Kilbride, Motherwell, Airdrie, Coatbridge, Hamilton, Erskine, Larkhall, and Johnstone.

CityProblem TypeReport Time
Clydebank Wi-fi 12 hours ago
Glasgow Wi-fi 14 hours ago
Glasgow Wi-fi 14 hours ago
Glasgow Internet 14 hours ago
Glasgow Wi-fi 20 hours ago
Glasgow Wi-fi 23 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • dirty_stu
    Stuart MacPherson (@dirty_stu) reported from Paisley, Scotland

    @virginmedia is there a problem with the internet in my area PA2, my internet connection has been cutting out all morning

  • AMontguire
    Andrew Montguire (@AMontguire) reported from Glasgow, Scotland

    @virginmedia Does anyone reply to tweets ? Because I have been trying to contact via message app tweets and sms and still not help at all! #MovingToSkySeemsLikeAGoodChoice

  • AMontguire
    Andrew Montguire (@AMontguire) reported from Glasgow, Scotland

    @virginmedia Need help with my account now being charged more for the same services

  • StuP44
    Stuart P (@StuP44) reported from Cumbernauld, Scotland

    @virginmedia What's happened is she changed some account details, bank account and name....and since then her connection has been cut....seems more an administrative issue than technical.

  • screebs69
    Screebs69 (@screebs69) reported from Thornliebank, Scotland

    @Sandy_McK @Virgin @virginmedia Login page appears when you click on live TV

  • AMontguire
    Andrew Montguire (@AMontguire) reported from Glasgow, Scotland

    @virginmedia Need help with my account can someone from VM actually help me out as every time I phone I always get put on hold then hung up on !

  • chaz1510
    Charlene Durham (@chaz1510) reported from Bishopbriggs, Scotland

    @virginmedia 50 mins and counting Iv been in a queue to get through to customer services! This is what I want on a Friday night πŸ‘ŒπŸΌ ....still waiting

  • pulse_breakfast
    Pulse Breakfast Show (@pulse_breakfast) reported from Glasgow, Scotland

    Once again @virginmedia broadband down again its happening far too often these days might need to look at another supplier!

  • IqbalSBedi
    Iqbal Bedi (@IqbalSBedi) reported from Milngavie, Scotland

    Virgin Media Outage. Can you confirm if G61 area is affected? @virginmedia

  • screebs69
    Screebs69 (@screebs69) reported from Thornliebank, Scotland

    @Sandy_McK @Virgin @virginmedia Download sky sports app and at the login page, there’s a virgin UK icon to log in. (Using virgin name and password) Certainly used to be able to watch it that way.

  • MICKLE_M
    Michael (@MICKLE_M) reported from Mollinburn, Scotland

    @virginmedia is there a problem with sky sports?

  • MichaelBarnet18
    Michael Barnett (@MichaelBarnet18) reported from Glasgow, Scotland

    @virginmedia hey there, I can’t pick up any emails tonight. Is there a problem in the Glasgow area? Thanks, Michael

  • ouigee
    Fork handles (@ouigee) reported from Thornliebank, Scotland

    @virginmedia can’t get through to anyone. How do I cancel my direct debit? You’ve totally screwed up before you’ve even installed

  • gordonnay
    gordonnay (@gordonnay) reported from East Kilbride, Scotland

    @virginmedia broadband issues in G75, been up and down since 0600!

  • daveslikethese
    David MacPhee (@daveslikethese) reported from Barrhead, Scotland

    @virginmedia just had broadband installed yesterday and it’s garbage. Fix it or disconnect it. I’m not paying for that crap!

  • chaz1510
    Charlene Durham (@chaz1510) reported from Bishopbriggs, Scotland

    @eastbelfastgirl @virginmedia How bad is that! Honestly I appreciate staff are working from home but they are quick taking your money!

  • Websergeant
    Stephen (@Websergeant) reported from Kilbarchan, Scotland

    @virginmedia I’m having a real problem trying to swap a sim, the one you sent has been lost and the phone no longer receives calls or texts, I’m about mental trying to work this out online and on the automated phone system, can you help?

  • madblack65
    Madeleine Black (@madblack65) reported from Glasgow, Scotland

    @Interestedpty @virginmedia Who should I change to that actually gives a good service? πŸ€”πŸ€”

  • YvonneDevlin2
    Yvonne McAnenay Devlin (@YvonneDevlin2) reported from Glasgow, Scotland

    @virginmedia eh area 28 starting to piss me off virgin I never had this with talk talk constant service problems get it sorted@bad weather or not fibre ffs

  • manyofhorror57
    Many of Horror (@manyofhorror57) reported from Cambuslang, Scotland

    @virginmedia Been trying to speak to someone regarding ongoing broadband service issues, constantly on hold for 35 minutes then disconnected. Can someone please contact to discuss? Thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • VitoVitoblanco2
    VITO BLANCO (@VitoVitoblanco2) reported

    @virginmedia Saying the will contact me very son. But this liar I been hear before. You talking about 3 months and still my problem NO SOLUTION.

  • DavidDawn1
    David Elliott (@DavidDawn1) reported

    @virginmedia I have done and it tells me I don't have a signal

  • VitoVitoblanco2
    VITO BLANCO (@VitoVitoblanco2) reported

    @virginmedia Yes but no luck for me. Call Virgin on the 150 and some one help you. This is a technical problem from your IIT department. How can loose a email for over 18 years.

  • VitoVitoblanco2
    VITO BLANCO (@VitoVitoblanco2) reported

    Virgin MEDIA I am very frustrate and ANGRY because after 3 months I CAN,T OPEN MY EMAIL ACCOUNT. Is no way to treat a customer for over 20 years this way and no one seeing to have a CLUE HOW SOLVE MY PROBLEM. SHAME ON YOU Virgin Media.

  • beleno
    πŸ¦– B e l Γ© n W i l s o n πŸ¦– (@beleno) reported

    @CJPanteny One of my first Social Media campaigns was for Virgin Media. The conversation they β€œsparked” from punters according to my research mainly consisted of: MY BROADBAND IS DOWN, AND YOU HAVE PUT ME IN A QUEUE!!!!. IM CANCELLING MY SUBSCRIPTION!!!!!!!! and a variation of it. 😬

  • LittleHobbyShop
    𝐋𝐒𝐭𝐭π₯𝐞 𝐇𝐨𝐛𝐛𝐲 𝐒𝐑𝐨𝐩 (@LittleHobbyShop) reported

    @virginmedia PC on the website and this isn't new. I've been on and a few times in the last couple of weeks thinking it might be a temporary problem. No chat box

  • Navees70248405
    Nav (@Navees70248405) reported

    I will never be recommending @virginmedia ever again. @TalkTalk from now on.

  • VitoVitoblanco2
    VITO BLANCO (@VitoVitoblanco2) reported

    @virginmedia Sorry I am frustrate and tire looking for answers. The only solution I have is CANCEL MY SERVICES WHITH VIRGIN. I HAVE try all the alternatives and still the same problem.

  • LittleHobbyShop
    𝐋𝐒𝐭𝐭π₯𝐞 𝐇𝐨𝐛𝐛𝐲 𝐒𝐑𝐨𝐩 (@LittleHobbyShop) reported

    Dear followers, a challenge if you choose to accept it. Find how to speak to a @virginmedia rep via online chat. Screenshots will get you 17 internet points. Double if you're a customer. Triple if you can do it without being sent round in internet hell circles more than 3 times.

  • poisongirlsasa
    Sarah (@poisongirlsasa) reported

    @virginmedia Seriously?! Called the number and its an automated system which repeated everything I've already done. I want to speak to an actual person and stop having my time wasted. Β£50 a month for a service that always breaks is a joke.