Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Glasgow come from postal codes G71, G51, G5, G1, G3, G4, G42 and G66.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 12/30/2025 17:55

December 30: Problems at Virgin Media

Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Hamilton, Uddingston, Cumbernauld, Airdrie, Motherwell, Paisley, Erskine, Renfrew and Bothwell.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • AIcolni Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland

    @virginmedia I am not a VIRGIN MEDIA CUSTOMER, I cancelled my subscription with you a very very long time ago, so I dont know how you can say I am a customer??

  • AIcolni Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland

    @virginmedia I most certainly will not be taking anything of issue to the council as my privately owned home is not council property, and your contractors dug into my private garden therefore it's your issue and if I cant resolve it here next step will be Daniel Potts

  • breslano Paul Breslin (@breslano) reported from Glasgow, Scotland

    @virginmedia bt sport 3 HD is a screen of pixels every 20 seconds? How do I fix this?

  • brooksybradshaw Claire ✌🏼🎾 (@brooksybradshaw) reported from Kirkintilloch, Scotland

    Nah as if my fricking internet has cut out again during this match, wtf @virginmedia two nights in a row.

  • HoweRhys Rhys Ronald Howe (@HoweRhys) reported from Glasgow, Scotland

    Anyone else having issues with @virginmedia this morning? I have absolutely no access to the internet. Restarted the laptop and nothing.. Seen some say the service was down last night too.. possible down in the UK?

  • AIcolni Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland

    @virginmedia I dont need to supply I have the evidence in photographic form that the inside of my propert has been damaged by your firm, and I will track down the engineer in question who said himself it was put in wrong place and this I do have proof of from the neighbour in question who was

  • EllieTheHughes Ellie (@EllieTheHughes) reported from Renfrew, Scotland

    @virginmedia @BarrasArtDesign @Carl_Cox We’ve got tickets for Glasgow but can’t log COVID results online so don’t think we’ll be allowed in 😩 Please help!

  • pattyneta Patty O' 😷 (@pattyneta) reported from Glasgow, Scotland

    Well done @virginmedia for leaving my husband, an NHS doctor, without a working phone while he is on call at the hospital for the next 48 hours. And NO solution via customer service. Terrible and very disappointing service!

  • EllieTheHughes Ellie (@EllieTheHughes) reported from Renfrew, Scotland

    @virginmedia Hi, we have tickets to a Summer Jam gig tonight but can’t upload covid results to the NHS app, please help!

  • HoweRhys Rhys Ronald Howe (@HoweRhys) reported from Glasgow, Scotland

    @virginmedia It has been down since 8.20am this morning - no devices can surf the internet. I’ve restarted the WiFi and this returned the same result. No lights showing on the hub apart from the usual yellowish main light. I’m unable to do my work due to this issue..

  • TheDailyScrum Allan McPike (@TheDailyScrum) reported from Glasgow, Scotland

    @virginmedia Totally wrong show from iPlayer. E4 and a few other channels say that you cannot fast forward as the channel doesn’t support even if you watch live, pause and try and fast forward the ads. Pretty rubbish

  • craigie69 Craigie (@craigie69) reported from Motherwell, Scotland

    @virginmedia are you having problems with your spam filters. Suddenly in last week getting inundated with spam to my inbox. My dad the same. And nothing automatically going into spam folders like before.

  • EllieTheHughes Ellie (@EllieTheHughes) reported from Renfrew, Scotland

    @virginmedia The internet service is fine, we are having issues uploading COVID results to any NHS site/app, but to get into the gig we have to show that we have a negative test result on the app, can someone from Summer Jams contact me please?

  • AIcolni Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland

    @virginmedia once again, on day 2 of Burgin Medias incompetence it would seem that lack of competence has surfaced its ugly head again and my complaint has been registered in a non active account that I have no way of accessing so therefore been told NO ONE AT VIRGIN can help

  • AIcolni Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland

    @virginmedia Can you tell me please , if the secret agent that you claim to be dealing with my complaint is on an extended mission ?? And what Monday they may be back in action to complete the task of addressing the damage done to my property??

  • N07WOD J No (@N07WOD) reported from Inchinnan, Scotland

    @virginmedia the worst company I know to deal with, information puts you on a loop and doesn’t provide what you need. Beyond rude agents. #raging

  • Damien1872 Damien Speirs (@Damien1872) reported from Renfrew, Scotland

    @virginmedia Shows no faults and says everything is fine despite having to use 4g at the time to even run the test. There was an engineer out a couple of months back who done a factory reset but was only a temporary fix. Internet goes down several times a day whilst connected to hub.

  • breslano Paul Breslin (@breslano) reported from Glasgow, Scotland

    @virginmedia bt sport 2 is a screen of pixels every 20 seconds? How do I fix this?

  • AIcolni Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland

    @virginmedia Are you serious??? Have you tried calling that JOKELINE??? Well I have 8 times now, no one competent enough to deal with complaint

  • pattyneta Patty O' 😷 (@pattyneta) reported from Glasgow, Scotland

    @virginmedia No, it’s an issue regarding the SIM card. I’ve just spent almost 2h in a chat with customer service, where not only any solution was provided, I also had to wait an average of 5 minutes for the agent’s reply to each of my questions. Very frustrating and terrible customer service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • simonpicking Simon Picking (@simonpicking) reported

    @virginmedia Upgraded to you 1gb service. Wifi boosters Inc. It is impossible to order them. Not online or tel. Hours on phone get cut off. Complained and nobody replied. Worst decision I ever made. Do you want me to cancel?

  • chewgumforever Owen Kimm (@chewgumforever) reported from Folkestone, England

    @virginmedia been on hold for over an hour trying to get support with no response. There is no chat function online and no help for accessibility. Shocking customer service.

  • JimmyJazz101 Ewen Queen (@JimmyJazz101) reported

    @virginmedia just waited 2hours on the phone to go through to the disconnections team cause nobody else would help me and the line cut out. Please arrange for me to be contacted immediately.

  • mittuck M P Attick (@mittuck) reported

    @virginmedia Hello. I'd like to cancel my account but have just been asked to call back later each time I've called in the last two days. Is there any other way I can contact someone to arrange this. Thank you.

  • cpkendall Chris Kendall (@cpkendall) reported

    @virginmedia I have an old Hub 3 that you sent me years ago when there was a problem in the street. I never plugged it in as they have a reputation, and the problem was in the street. However the 2ac may be dying so I’ll even try the 3. I assume you need to enable it your end?

  • leetvtech LeeTV (@leetvtech) reported

    Think my next video will be why people should avoid @virginmedia If they game/stream 3 months latency issues due to utilisation which has forced me to stop streaming because it’s impossible. They need exposing

  • BTNStu Just The Stu Of Us🇺🇸🇬🇧🇪🇺☠️⚒️ (@BTNStu) reported

    Hi @virginmedia! Why treat exsisting customers so badly? Just called to discuss extending contract and it's at least £10pm more, regardless of loyalty. 20x rate of inflation? Bit of a red flag to anyone considering VM services... Be warned newbies, you're just a cash cow! 🤨🤔

  • Filipino_womble Mac (@Filipino_womble) reported

    @virginmedia Well despite my official complaint about no recompense for loss of service in September & complaint being followed up and advised recompense will be paid, still nothing, yet you have the cheek to increase my monthly charge quick enough #poorcustomerservice

  • SarannaSukhi Sukhi Saranna (@SarannaSukhi) reported

    @virginmedia shocking service, I have been trying to get through to Virgin Media customer services for a complaint, cannot get through on the phone, chat and website complaints page goes to no where??

  • OmarAbdulgani Omar (@OmarAbdulgani) reported

    @virginmedia I'm trying to contact you, but you're busy via phone, and your contact pages are also down. I have an urgent health and safety issue regarding faulty wiring, and all I'm trying to do is get an engineer to come over to look at the issue.