Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G3, G40, G32, G42 and G61.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 12/07/2025 21:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Cumbernauld, Hamilton, Airdrie, Motherwell, Paisley, Erskine, Renfrew, Bellshill, Bothwell, Coatbridge, Clydebank, East Kilbride and Johnstone.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow E-mail
United KingdomCumbernauld TV
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • Fitzy_07 Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland

    @virginmedia Phoned the helpline like you said, guy told he'd transfer me to Customer Relations, who hung up...what you meant to do man 😂😂😂😂😂

  • _obri3 b (@_obri3) reported from Glasgow, Scotland

    @virginmedia I tried to sign with you but apparently the extra 300/400 metres was too much effort for the workers. so one block up my mum has fibre optic best broadband with you guys. But yeah no fibre optic just down the road.. Summerston area, around the schools. John Paul academy.

  • Fitzy_07 Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland

    @CGhirl88 @virginmedia I can confirm there are hunners of better deals with much better customer service

  • MickMart1972 Michael Martin (@MickMart1972) reported from East Kilbride, Scotland

    @virginmedia well that's you lost another customer. Shocking customer service.

  • Fitzy_07 Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland

    @virginmedia I'll ask for the reference if I get through again. The chap on the phone read the complaint back and it wasn't what I'd discussed

  • Gordon_Keenan Gordon Keenan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Gordon_Keenan) reported from Glasgow, Scotland

    @virginmedia Have to say that the business service I ordered had been a joke since the day I ordered it. Slow speeds... Instead of 350mb.. days of no service at all.. just joined and will be leaving as soon as my contract ends.

  • sffallon1 Stephen Fallon (@sffallon1) reported from Hamilton, Scotland

    @virginmedia Absolutely shocking broadband, don’t join Virgin media folks, I upgraded last month and WiFi signal is shocking , better of with old dialup 😡😡

  • Fitzy_07 Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland

    @CM26_B @Gastro_Celtic @virginmedia I actually don't even care at this point, I can cancel my contract in the next two days lol

  • dtr1984 🏴󠁧󠁢󠁳󠁣󠁴󠁿David🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@dtr1984) reported from Glasgow, Scotland

    @virginmedia having major issues with my wifi , any reason for that to be the case

  • jamboross Ross MacLean (@jamboross) reported from East Kilbride, Scotland

    @virginmedia Your automated service on the phone is diabolical. I want my broadband speed to be at what I am paying for, so please fix this asap.

  • ThomasMelrose2 Thomas Melrose (@ThomasMelrose2) reported from Linwood, Scotland

    @virginmedia No t.v or internet, V6 box gives error code C233 even though it says its connected to my wifi with a signal strength of 100%. Wifi light is solid green on the hub and stasis bar flashing green, any suggestions, tried rebooting both already

  • samboardman99 big sam (@samboardman99) reported from Glasgow, Scotland

    @virginmedia no pictures on my up stairs TVs. Tried customer service keep getting cut off..

  • stupac41 Stu Paterson (@stupac41) reported from Glasgow, Scotland

    So @virginmedia internet doesn’t work all day, they don’t answer customer service calls or respond to complaint emails #farce #virginmedia

  • Iren_Ishii84 I-Ren Ishii (@Iren_Ishii84) reported from Cambuslang, Scotland

    @virginmedia are useless try calling, can’t get through...try messaging wait 3 hrs, no response, then close for the day (but we’ll get back to you! *lie) awaiting another hour at present on their messaging service. Total JOKE #virginmedia #CustomerService

  • Fitzy_07 Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland

    @virginmedia They put on the notes that I wanted to register a complaint but never registered it as a complaint...so there's no reference 😂😂😂

  • macaroni1888 Tony (@macaroni1888) reported from Glasgow, Scotland

    @virginmedia Our head office is now in its second day without Broadband, which is an utter disgrace. Please advise when service will be restored.

  • Fitzy_07 Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland

    @s04012008 @virginmedia **** sake that's some bill!!

  • thisis_jamesg James Graham (@thisis_jamesg) reported from Glasgow, Scotland

    @virginmedia hey guys trying to get through but can’t and it seems your wee online chat is off as well. Anyone available to help. Thanks.

  • Gordon_Keenan Gordon Keenan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Gordon_Keenan) reported from Glasgow, Scotland

    @virginmedia Business account, and since day one is been an absolute disaster off things not working, hidden items on bills, etc. I'm out of this contract as soon as I can.

  • Gordon_Keenan Gordon Keenan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Gordon_Keenan) reported from Glasgow, Scotland

    12:10 last night @virginmedia business broadband down again. Another modem reset this morning to sort. There had not been one week of stability with this garbage business service. Utter garbage is of course bring polite. #releasemeftomthiscontract

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KipstaUnited Sir. Kipsta (@KipstaUnited) reported

    @CFCElIis @Utd_Kingsley @FabrizioRomano Bodied the virgin media customer

  • dawn71247690 dawn (@dawn71247690) reported

    Any chance you can help me cancel my virgin media package it’s £150 per month and I’m going to have to pay for Kids ... come on Richard ... I can’t talk to anyone .. phone cut you off and can’t internet chat .. refer to phone !!!! @virginmediaaripoff

  • Dommo26 Dommo (@Dommo26) reported

    Have never had the displeasure of dealing with a more@incompetent company than @virginmedia please AVOID At ALL COSTS!!!!

  • nickoanderson88 Nick Anderson (@nickoanderson88) reported

    @virginmedia Hi. You’ve ignored my complaint, and not answered my request for help. Please can someone reply on here so you can help me please?

  • nonangrybiker Too full for meat. (@nonangrybiker) reported

    @virginmedia You mean the turn it off and on again solution? Tried that. Works for a short while then goes back to being terrible. On the phone now and the test that your computer lady runs says there is an intermittent fault. So now I'll be on hold for about 2 hours. (not having a go at you)

  • bineet23 B Shah (@bineet23) reported

    @virginmedia I requested an installation back in September 2020. After dozens of phone calls, emails etc I still do not have a service. Virgin who can I speak to about this?

  • stephennutt123 Stephen Nutt (@stephennutt123) reported

    @virginmedia Yes I have,and it says there's no issues,yet there clearly is

  • DanielleSteers Danielle Steers (@DanielleSteers) reported

    @virginmedia I understand this, but I would rather change providers that pay for a service that I am not getting. I’m not getting my £37 worth now, why would I pay an extra £2.50!?

  • danielagallery Daniela Maria Gargiulo (@danielagallery) reported

    @virginmedia Can you give me an email for Customer Relations? Have been stuck in your robot text system since Friday. A human replied on Sunday and I msgd them back, then got robot reply and went back to the beginning. 4 days of this. Cannot get through on your phone. Help!

  • Phoenixrahman Phoenix Rahman (@Phoenixrahman) reported

    @virginmedia I’ve done all that and yet I’m still receiving phone calls from your company. It is YOUR responsibility to resolve this issue as your company have breached GDPR by contacting me for marketing without my consent. Particularly you guys have a data breach last year as well!!