Virgin Media outages and service status in Glasgow, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Glasgow, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 30, 9:55 AM GMT+1.
- Internet (60%)
- Wi-fi (21%)
- Total Blackout (8%)
- E-mail (5%)
- TV (5%)
- Phone (1%)
The latest reports from users having issues in Glasgow come from postal codes G71 , G51 , G22 , G1 , G3 , G44 , G31 and G5 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 30: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Airdrie, Cumbernauld, Coatbridge, Paisley, Johnstone, Hamilton, Clydebank, Bishopbriggs, Bellshill, Bothwell, and East Kilbride.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 12 hours ago |
|
Motherwell
|
Internet | 1 day ago |
|
Glasgow
|
Internet | 1 day ago |
|
Motherwell
|
Internet | 1 day ago |
|
Glasgow
|
TV | 1 day ago |
|
Glasgow
|
Total Blackout | 1 day ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Lady Ra_Bleather🏴🇺🇦 (@ra_bleather) reported from Motherwell, Scotland@virginmedia After spending hours trying to get through to you yesterday on the phone I raised a complaint about that. Solution this morning? ‘Call us’ is this a joke? Are u so think? #dreadfulservice
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The Lanarkshire Laird (@Lshire_Laird) reported from Motherwell, ScotlandSo @virginmedia broadband and tv appears to be down (again) for hours and their webpage to check service status is offline. I’m currently having to connect my work laptop to my personal phone just to work. This is not good!
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rach ✨ (@seawxy) reported from Motherwell, Scotlandbeen trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of house 🖕🏽
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Hugh Moan 💙 (@weeshug72) reported from Glasgow, Scotland@virginmedia The solution is leaving so I don't have to use more electricity.
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Ross R MacLean (@jamboross) reported from East Kilbride, Scotland@virginmedia I was extremely impressed with the service that I received tonight to arrange for my services to be looked at on the 3rd of October. The handlers manners were perfect and I'm delighted with the service that we received. Please pass this onto him, thanks.
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Kieran Reynolds (@keybo7) reported from Clydebank, Scotland@virginmedia How did folk manage to buy these when site down?
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Paul Wilcox (@NorthernSaint72) reported from Barrhead, Scotland@virginmedia your broadband service is woeful. Every single day for months it goes off. Stuck in a contract that does not provide the service we pay for. All we are told there is an issue in our area. You won’t have any customers here soon.
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Wilson (@wilsonfkp) reported from Renfrew, ScotlandBroadband is down, @virginmedia I guess this is affected by @ScottishPower blackout in PA4
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Jamboross98 🇱🇻🏴 (@rrm53p1970) reported from Bishopbriggs, Scotland@virginmedia you have the worst streaming service EVER. Thinking of quitting you, because it's 💩
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Hugh Moan 💙 (@weeshug72) reported from Glasgow, Scotland@virginmedia why just you just call me under the guise of "offering me a discount on my services" then offer me a deal that means me paying for an extra service I don't currently use or want?
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Craig Reid (@reid2131) reported from Larkhall, Scotland@virginmedia First of all, they said it would take 24 hours, then they said it would be working for 8am. Then a fault in the area, then there’s a delay in getting a test signal to the router. I’d just like the full functioning broadband I was sold.
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princealbertofmonaco (@WeeLemLug) reported from Glasgow, Scotland@virginmedia An absolute joke of call , Your advisor just told me to cancel my full contract !! He was laughing and joking with people whilst on the call to me , Can someone please call me ?
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oor Jim (@jimnimmo60) reported from Airdrie, Scotland@O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.
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Ross R MacLean (@jamboross) reported from East Kilbride, Scotland@virginmedia As a mark of respect,have you given us all the day off from the internet? Nothing working again!!! Getting pretty fed up with this, and yes I've checked your service online.
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AR #55 (@G1NG355) reported from Glasgow, Scotland@virginmedia Now we're looking at alternative suppliers as we're absolutely disgusted. Loyal customer for 30plus years.. Thousands upon thousands spent.. For what?
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Alexander Adair 🌙 (@AlexxAdair) reported from Glasgow, Scotland@virginmedia It wont even let me run a speed test. When I go to status check it says no problem found but when I call I says intermittent issues??
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Banjo (@Chban1967) reported from Glasgow, Scotland@virginmedia The point is the contract sent out on 15th Aug wasn't what was agreed when challenged I got put on the virgin no customer service merry-go-round which due to our personal circumstances i had to give up u are an absolute rotten company ur service agent admitted this was appalling
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Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia Hi, thank you for replying. I can't see where to register. I did another service check and it says an intermittent service fault is affecting my area. But gives no guidance/option to register for loss of service. Guidance please.
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Alan 🍀 (@bhoy_al) reported from Glasgow, ScotlandNever ever going with Virgin Media again. Internet has been down for nearly 24 hrs, and it's been down nearly everyday for at least 1-5 hours over the course of the last week or two.
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Paul Ford 🏴🇪🇺 (@Paul_Ford80) reported from Hamilton, Scotland@virginmedia Hi, any issues affecting ML3 0QJ? Had no service on my broadband for about half an hour and its been on and off all day. Thanks.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Westall (@MattWestall) reported@virginmedia love it when you contacting your broadband provider to cancel, explain it’s because you’ve been offered cheaper elsewhere, and the “best they can do” is more than the renewal itself
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Jack Sandberg (@baltimoreoracle) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV33 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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john o shea (@osheaj77) reported@VMSportIE Bye bye virgin media , time for me to go down a different road
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i aint know **** bout crypto (@SirazBhaii) reported@DenniGlaves @pokemondealsuk This is 100% the issue. Ive tested it. I recently switched WiFi providers from Virgin Media to Grain Connect which is 1 of the newer FTTP providers that have been rolling out true fibre across the UK. Now im getting this message everytime.
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Simply Norwegian (@simplynorwegian) reported@virginmedia I need some help resolving an unauthorised account creation, outstanding unlawful charges and failure to resolve despite numerous calls and written correspondence dating back to October 2025. What number can I call to speak to someone with authority to end this??
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Bob Moore (@RNM1947) reported@virginmedia @Craig_A_D Had 6-7 months of issues with my Virgin Media system, still payed my monthly bill and still waiting to be compensated. Not good enough.
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NJS (@NJS0580) reported@virginmedia Any idea when the broadband issue will be fixed in my area ? Teesside . It’s been slow for a good few weeks . Finally the service status page shows there is an issue ,the estimated fix date keeps changing. My internet is now working intermittently.
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Catriona **** (@CJD39) reportedWhat a kerfuffle. 10 calls to Virgin to reactivate services. Not easy and customer service not great. @virginmedia #customerservice #housemove #difficult
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Sue Rouse💙 🇺🇦 (@rouse_sue) reported@virginmedia your customer service is appalling. Keep being given the run around and no action. Hate to do it this way.
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Jools (@Jools_Orca) reported@lsrlinda I’m pretty sure many have struggled with very poor English or a similarly strong accent. My neighbour is hard of hearing and swapped Virgin Media for BT due to such struggles.