Virgin Media Outage Report in Glasgow, Scotland
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The latest reports from users having issues in Glasgow come from postal codes G71, G46, G51, G1, G32, G75, G44 and G73.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bothwell, Cumbernauld, Renfrew, Hamilton, Airdrie, Motherwell, Bellshill, Coatbridge, Clydebank, East Kilbride, Paisley, Johnstone and Erskine.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Bothwell |
Phone | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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OG Nasty
(@thenewpenny) reported
from
Renfrew, Scotland
@virginmedia pls advise how I cancel my TV & broadband contract. The website and helpline are not providing any support.
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Mhairi Crolla
(@mhairic88) reported
from
Cambuslang, Scotland
@virginmedia hi is there a problem with sound. Half my channels dont have sound.
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Carole Paton
(@CarolePaton) reported
from
Renfrew, Scotland
@virginmedia how do I speak to a human? We have a wifi blackspot. None of your recorded message options help. I need to speak to an actual person.
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Carla🏴👩👦🐱🧘♀️🏃🏽♀️⚽️🔴⚪️
(@KoolMamma) reported
from
Glasgow, Scotland
@virginmedia Still having constant issues with it I’m afraid.....
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Martin R
(@MartinR16416014) reported
from
Cambuslang, Scotland
@virginmedia Same as always . Overcharged for a service I’ve cancelled since March
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CaseyBlackett
(@CaseyBlackett1) reported
from
Cambuslang, Scotland
Virgin media internet is a piece of ****
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Sue McCaffray
(@midge60) reported
from
Erskine, Scotland
@Virginmedia so I just waited 40 mins trying to get thru to your support got thru and they cut me off! #WiFi
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Ian Rae
(@IanRae64) reported
from
Cambuslang, Scotland
@virginmedia Thanks for your response Can I please get a credit on my bill? I am not getting the service I paid for
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Carla🏴👩👦🐱🧘♀️🏃🏽♀️⚽️🔴⚪️
(@KoolMamma) reported
from
Glasgow, Scotland
Hi @virginmedia any response yet please to my tweet yesterday re poor internet speed? #wifi #internet
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Carole Paton
(@CarolePaton) reported
from
Renfrew, Scotland
@virginmedia Still waiting for a response. Customer service is an absolute joke.
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Yvonne McAnenay Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia why my service area 28 Scotland not@🤬 working AGAIN get it SORTED
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Kammy Singh
(@kammysingh74) reported
from
Coatbridge, Scotland
@virginmedia It absolutely shocking that we have to wait nearly a week for an engineer to come out because we have no service at all. In the meantime, I cannot work from home which leads to us as a family losing money especially in the current climate...
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Donna Hughes
(@weedonski) reported
from
Airdrie, Scotland
@gerriohear @virginmedia @scotgov Is this from home G? Ours has been running so slow the last couple weeks x
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RonnieM
(@RonnieM87485) reported
from
Glasgow, Scotland
@debbievee25 @Lord_Carson12 @virginmedia I'm in Balornock, no issues here.
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Martin R
(@MartinR16416014) reported
from
Cambuslang, Scotland
@virginmedia Seriously ?? - The same number I’ve called many times and never had it resolved ? - brilliant as always. I don’t have a spare 2 hours to get passed about you’re departments and still not have it resolved !
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Andy Bryan
(@andybryan11) reported
from
Glasgow, Scotland
@virginmedia is there an issue with the TV GO app? Had an error message last 2 days?
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Carole Paton
(@CarolePaton) reported
from
Renfrew, Scotland
@virginmedia still looking to speak to a human about the wifi blackspot in my home. Your App doesn’t work and pre recorded options are not relevant. Please advise or I cancel direct debit.
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Scott Cowan
(@ScottCowan5) reported
from
Glasgow, Scotland
@virginmedia The agent over the phone checked with the support team, who advised that because the notes apparently say I didn't ask for a disconnection (I did) then the 30 days has to start from today. I am not paying up to the 9th of November as after Monday I will not be using the service.
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Martin R
(@MartinR16416014) reported
from
Cambuslang, Scotland
@virginmedia I called in March to cancel all but my broadband . Having checked my account a month or so ago I realised I was still being charged the full amount . I discussed this with you’re team for hours and had been informed they could see on the system it had been cancelled and
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Scott Cowan
(@ScottCowan5) reported
from
Glasgow, Scotland
@virginmedia I phoned up on the 15th of September and said I wanted my contract stopped after it ends, which is tomorrow. How is that not cancelling?! I was told I would need to call on the 9th or 10th to cancel my contract, so I phoned today. I'm guessing the calls are all recorded?!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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adam every
(@printshowadam) reported
@virginmedia Well, what a surprise,a phone call at 11am to tell me that there was a mistake and an engineer is not coming today and the booster boxes will be delivered tomorrow for me to fit !! If that does not fix the problem I should call to arrange an engineer to visit 😮
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Fintan Stack
(@FintanStack7) reported
@virginmedia I have not, I just tried another route by saying I'd forgotten my email and password and it still isn't working. It looks to me as if your captcha system is the problem. Can someone ring me? I'm not sitting on a premium phone line all day only to be disconnected again.
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denzilknox
(@bigdee64) reported
@virginmedia I understand but like I said my step son has the same route and he gets a lot better speed and connection than we do we pay for 200 and get no where near that and every day we lose internet completely and trying to get a hold of customer service is impossible
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Alex Carpenter
(@AlexCarpenter12) reported
@virginmedia All I want it for it to be fixed and for 4 days I've waited for calls back, engineer visit arrangements and nothing at all. It has been atrocious service and only today when I threatened to leave was I offered an engineer to visit the property. Terrible service
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JonCox403
(@Cox403Jon) reported
@virginmedia As I mentioned I have worked through all of the suggested ideas, everyone in our village who uses Virgin and @VodafoneUK SureSignals has the same problem, so it MUST be something to do with your network as people not on Virgin have no problem. Time you investigate properly!
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Nathan
(@NathanAvie) reported
@virginmedia Still only 250mbps wired rather than 350mbps I ran the test on the service checker page a couple times, it said "we have recommendations for improved WiFi" but that isn't the issue I'm facing, my WiFi connectivity is fine as I use my own router connected to hub
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Kate Mitson
(@mitson33) reported
@virginmedia COM104274432 one of the numbers you have is the phone that is the issue but you have had the number of one I am using the whole time
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JonCox403
(@Cox403Jon) reported
We only live 6 miles from Salisbury but have no mobile coverage to most of the village and rely on our SureSignal which due to a problem of @virginmedia's making currently doesn't work meaning we can't do anything which needs a mobiles signal.
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John C
(@BadSocialism) reported
Ok @virginmedia why the hell is it so impossible to cancel a contract, I've been trying to end my broadband for six months at this point
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Jason
(@jasonjoleary) reported
@virginmedia It's showing as no issues but my speeds are slower than 4G. I should be getting at least 200mbs.