Virgin Media Outage Report in Glasgow, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Glasgow come from postal codes G71, G51, G1, G5, G66, G32, G33 and G77.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at Virgin Media
Virgin Media is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Erskine, Hamilton, Cumbernauld, Bellshill, Coatbridge, Johnstone, Paisley, Uddingston, Airdrie and Motherwell.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Erskine |
Internet | |
| Glasgow |
TV | |
| Hamilton |
TV | |
| Cumbernauld |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
-
🏴David🏴
(@dtr1984) reported
from
Glasgow, Scotland
@virginmedia wifi and tv down AGAIN , pay a fortune and theres always some sort of issue with it
-
Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia Still no internet and of course no call back that was promised . Your app now at least admitting there is an issue and saying will be fixed later today . I can only wait and see
-
DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia so after being told we would have a discount and not be affected by a cut off we are officially cut off from the Internet! After weeks of the same ******* problem and customer services have no clue about this! Shocking!
-
JOHN C
(@decostop) reported
from
Glasgow, Scotland
@chateauxwindy @LadyCatHT @SkyHelpTeam @Ofcom I now pay for a landline with @virginmedia because it would be more expensive to have broadband only 🤔 I have never used the landline, there is no phone plugged into it, no idea even what my number is.
-
B. David Hogg
(@bdavidhogg) reported
from
East Kilbride, Scotland
Spent the past few days trying to fix my @virginmedia WiFi, and after jumping through all the hoops, still nothing :(
-
DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia The up load speed keeps dropping out to zero resulting in loss of connection! Think engineers call that surging! We have had the same issue at our property before but according to your engineers was only us and they couldn't find fault!
-
Tom Watson
(@TomWatson1971) reported
from
Glasgow, Scotland
@joelycett Used the text chat service of @virginmedia once. Response after 3 days waiting was to call their helpline. Only got through on the 4th attempt on the helpline, after first 3 attempts disconnected after an hour on hold. 😁😅
-
Paulo Italiano
(@jockdj83) reported
from
Clydebank, Scotland
@virginmedia Additionally all I'm trying to do is cancel my broadband service.
-
Jennifer Kiernan
(@lellifer) reported
from
Milngavie, Scotland
So frustrated with @virginmedia another 16 minutes on hold for someone to hang up on me without giving me a second to respond to them. Not only incredibly rude but seriously getting on my wick. Next call will be to cancellations
-
Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia I did my maximum number of system checks yesterday and your operator did it too . Today when I first did there were problems identified and there are 2 ongoing issues with TV but no better and no information tonight
-
Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia I have also tried the chat service . That was truly useless . Operators with set answers and no ability to deviate from the set answers
-
Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia Still no internet @virginmedia . Website not says no issues again anyone else in Glasgow having problems with virgin media
-
Diane Mckay
(@weekaiso) reported
from
Inchinnan, Scotland
@virginmedia Just spent 90 min on the phone technician took 20 min to fix internet signal so will see how long that lasts he was very helpful then put me through to get a better deal on my package and was on hold for 70 min unbelievable and still no answer time to move on 😡
-
B. David Hogg
(@bdavidhogg) reported
from
East Kilbride, Scotland
@virginmedia Turns out there’s not an outage in the area. The struggle continues...
-
DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia your service is diabolical litterly the worst I've ever came across! Your customer support is on par with the service! I've had poor Internet in Glasgow area now for over two weeks and there still no outage notification on your site! Bye virgin media
-
DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia No again it's only when test is complete it tells you there a problem! When we call they say there is a problem but the service status for the area isn't updated with the problem or estimate fix time! The cust services have no idea what I'm talking about! Scripted calls!
-
Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia And I have already used the scanning service about 6 weeks or so ago . TV is directly wored to router and has no broad band connection either
-
Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia Now I still have no broadband and am waiting on a call back but I am sorry your customer service is not good
-
Diane Mckay
(@weekaiso) reported
from
Inchinnan, Scotland
@virginmedia I was told I could get a better deal for £100 as I'm paying 144.99 way to much for the package I have utterly disappointed as I have been a customer for over 15 years
-
Diane Mckay
(@weekaiso) reported
from
Glasgow, Scotland
@virginmedia Signal drops every day even got a signal extender to boost the service throughout the house still no joy signal terrible
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
PremChat
(@Chat4Prem) reported
@virginmedia No worries never had an issue with your customer service in 10 years with you! Not too worry I’m using mobile data so I should be okay until it gets fixed! Thanks so much again
-
KINGMONKEY
(@kingmonkey25) reported
@virginmedia *advice. Again, I'm well aware it's unchanged, that's the whole point of me escalating the complaint.😑 Your apology is meaningless without any action behind it.
-
Stewie, 87492
(@Stewieatb) reported
@MattGrayYES @virginmedia Rip the box out of the wall and block the DD/payments. **** 'em.
-
Phil Hewitt 🕯
(@mrphewitt) reported
@JolyonMaugham @virginmedia Never become a customer of @HSBCUKBusiness. I have spent many an hour stuck in a hold queue to no effect. They are appalling
-
StormAngel777 🇮🇪 🇬🇧
(@STORMANGEL777) reported
@virginmedia @virginhelp Remove these awful channels of my subscription package please! They are disgusting. They won't cover the equestrian team that brings back the gold medals. So I want the right to remove them, or cancel my subscription to you!
-
Rob Cross 🐺🐺🐺
(@robcross82) reported
@JolyonMaugham @virginmedia Hermes are terrible
-
Caroline Reilly
(@ohsweetcaroline) reported
@virginmedia Yeah so it's a recorded message when calling same one we do usually (our issue doesn't have an estimated fix time). Any other suggestions?
-
Lewis
(@LewisDickerson_) reported
@virginmedia Ah yes, an outage that has lasted 6 months but only at certain times of the day. Worst service ever, last time I questioned this and complained I got £5 off my £58 bill….
-
Jo Maugham
(@JolyonMaugham) reported
We need a World Cup of rubbish customer service to see whether they might topple @virginmedia. But who else would be amongst your top seeds?
-
Ruth Collard-Stayte
(@ruthcs_art) reported
Bc we need to change ours (Zoom doesn't work on it, which was fine for my parents bc they don't work from home or use it hardly at all but I need to now I'm back) from Virgin Media and I'm not sure what would be best.