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Virgin Media outages and service status in Glasgow, Scotland

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Full Outage Map
  • Virgin Media generated 4 outage signals in the last 24 hours around Glasgow, including 4 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 31, 7:34 PM GMT+1.
  • 56% TV (56%)
  • 28% Internet (28%)
  • 9% Wi-fi (9%)
  • 5% Total Blackout (5%)
  • 1% E-mail (1%)
  • 1% Phone (1%)

The latest reports from users having issues in Glasgow come from postal codes G71 , G1 , G51 , G66 , G61 , G32 , G78 and G46 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Motherwell, Glasgow, Renfrew, Bellshill, Johnstone, Clydebank, Hamilton, Bothwell, Airdrie, Paisley, East Kilbride, Viewpark, Blantyre, Cumbernauld, and Coatbridge.

CityProblem TypeReport Time
Motherwell TV 12 hours ago
Glasgow TV 15 hours ago
Renfrew Internet 17 hours ago
Glasgow Internet 21 hours ago
Glasgow Internet 1 day ago
Glasgow TV 2 days ago

Nearby cities with recent reports

Motherwell

2 recent signals

12 hours ago
Johnstone

2 recent signals

4 days ago
Renfrew

1 recent signals

17 hours ago
Bellshill

1 recent signals

3 days ago
Clydebank

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • LoraineRiddick2
    Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland

    @virginmedia It says there are no problems in my area!what does it take to actually speak to someone, or get a technician out to check where fault is originating from!it’s absolutely shocking!Ive worked in customer service for a good many years, and never experienced such awful service!

  • DRoss215
    David (@DRoss215) reported from Paisley, Scotland

    @virginmedia Still waiting on Gareth to get in touch. @Ofcom can you please help? No service since the end of January 😡😡

  • rrm53p1970
    Jamboross98 🇱🇻🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@rrm53p1970) reported from Bishopbriggs, Scotland

    @virginmedia you have the worst streaming service EVER. Thinking of quitting you, because it's 💩

  • CrawfordMilne
    Crawford Milne (@CrawfordMilne) reported from Glasgow, Scotland

    So @virginmedia won't send out a technician because the signal coming into my house is fine - even though I keep telling them it's a problem with the WiFi from the router. I was offered a technician at a cost of £25 !! Absolutely disgraceful customer 'service'.

  • weeshug72
    Hugh Moan 💙 (@weeshug72) reported from Glasgow, Scotland

    @virginmedia why just you just call me under the guise of "offering me a discount on my services" then offer me a deal that means me paying for an extra service I don't currently use or want?

  • nuttynanaannie
    Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia Can anyone advise when I will have Internet. Been down since early hours and I return to work from home tomorrow. J6st says there's intermittent connection issue.

  • lordofanywhere
    dios mio la creatura 🏳️‍🌈🇺🇦 (@lordofanywhere) reported from Glasgow, Scotland

    @virginmedia is a complete and utter joke in Glasgow. Apparently there is a fault and won’t be resolved until January 5th. On Twitter, they redirect us to the service status page, which is “experience some problems” and we can’t check service status. Compensation is in order.

  • Jockthrax
    Gallagher D (@Jockthrax) reported from Airdrie, Scotland

    @virginmedia Possibly the worst company I have ever dealt with. Cut off twice. I only wanted to buy a new remote. Absolute shambles of a company. Disgraceful customer service.

  • nuttynanaannie
    Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia OK. That's fine . Every time I service check my broadband it tells me there's a fault in my area and its being investigated and to come back in 24 hours and it will be looked into but when I do this it just gives the same response . Its very confusing. And not very helpful at.

  • LoraineRiddick2
    Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland

    @virginmedia I’ve phoned numerous times and had to hang up as constantly kept waiting, but will try again this evening when it might be easier to speak to someone

  • sandford_fiona
    Fiona Sandford (@sandford_fiona) reported from Glasgow, Scotland

    @virginmedia no broadband for hours now in G20 - can you help?

  • ChristianBunga7
    bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia The ‘step by step help’ doesn’t help. It tells me thing I already know - restart hub check connections, reset.

  • tofolo_1
    David A (@tofolo_1) reported from Glasgow, Scotland

    @virginmedia Perhaps if you read my messages? 1st message said I don't have a land line. 0345 is 30p a minute on O2 PAYG (your merger partner) This is a sign of customer service to come. I will cancel before my connection date. Thanks for confirming my fears about virgin.

  • wolfofwhickham
    wolfofwhickham (@wolfofwhickham) reported from Glasgow, Scotland

    @virginmedia Very simple .... I never had paper billing it started and I keep getting charged for it .... and no matter what is discussed or sorted on a call wotyncustomer services it keeps getting charged. ...

  • DRoss215
    David (@DRoss215) reported from Paisley, Scotland

    @virginmedia Unfortunately Gareth has been unresponsive I contacted him last Thursday nothing since then still no service 😡😡

  • jimnimmo60
    oor Jim (@jimnimmo60) reported from Airdrie, Scotland

    @O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.

  • Coops_71
    Elenita (@Coops_71) reported from Thornliebank, Scotland

    @virginmedia is there a problem with email all of a sudden? It was working this morning and now when I try to send an email from Outlook or on my iPhone, I’m told my password is wrong and when I try to log onto webmail I’m told I have no password.

  • spongebath63
    Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland

    @virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!

  • wolfofwhickham
    wolfofwhickham (@wolfofwhickham) reported from Glasgow, Scotland

    @virginmedia are you going to answer any of my complaints???? It's been weeks How can you keep getting my bill wrong ? Spoke to your agents many times .... Poor poor service ..... #poorservice #badservice #bad

  • DRoss215
    David (@DRoss215) reported from Paisley, Scotland

    @virginmedia I was promised a reconnected service by yesterday. Didn't happen no form requested 😡😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Vikk3rs146
    Mark vix (@Vikk3rs146) reported

    @virginmedia No thinking about it ..this week was the final straw of your shite service and even lousier customer service ..I’m gone after 30 + years but loyal customers mean nothing to you lot .

  • Vikk3rs146
    Mark vix (@Vikk3rs146) reported

    @virginmedia And you’ve got the nerve to want £200 for early termination yet I’ve never got a penny from you for losing service consistently..literally been with you since you were called Eurobell .

  • df1888
    d_f1888 (@df1888) reported

    @virginmedia @LutzSchueler Shocking customer service from VM. Next step will be contacting the communications ombudsman

  • df1888
    d_f1888 (@df1888) reported

    @virginmedia @LutzSchueler We’ve been trying to have VM install fibre bb to our home after multiple postponements, numerous phone calls, raising 3 complaints, even emailing the CEO office(who haven’t responded) we are still waiting for the service to be installed.

  • WilliamWeirFun
    Dr. William Weir (@WilliamWeirFun) reported

    I was wrong about it being streamed on YouTube like previous years. But, if you're a Virgin Media customer the match will be available to watch at no additional cost on channel 526. #PSGARS #champi̇onsleaguefinal

  • burchett84
    Jim_Bo (@burchett84) reported

    @virginmedia Hi, can someone please help regarding a bill please

  • Scintilla_A7
    Sufyaan (@Scintilla_A7) reported

    @virginmedia internet been down since yesterday and you’re so incompetent that you can’t fix the WiFi until the 1st of June? This is ridiculous

  • markrmifsud
    markrmifsud (@markrmifsud) reported

    @virginmedia Its now showing that it should be fixed at 13:05 today. Fast approaching 2 days of no service

  • SadBoiSimm
    Saturn (@SadBoiSimm) reported

    @virginmedia utter shite. Wifi outage to be fixed by 1:05am, updates to 2:05am, now its 2:35am with no updated fix time. Though im not surprised, its virgin media, they're always ******* going down. @O2 though, no ******* signal in my own home FORCING ME to buy an eSim. Pathetic.

  • Teresacooper
    🌸 🙀 Teresa Cooper (@Teresacooper) reported

    @virginmedia Virgin media still down 18 hours later