Virgin Media Outage Report in Glasgow, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Glasgow come from postal codes G71, G1, G32, G51, G40, G66, G5 and G14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 01: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Paisley, Erskine, Renfrew, Bellshill, Cumbernauld, Bothwell, Hamilton, Airdrie, Coatbridge, Clydebank, East Kilbride and Johnstone.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
Can you please is there a issue with WiFi 3.0 hub WiFi light is on and the arrows lights are flashing help @virginmedia
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia Since last Friday I have spent over 4.5hrs in queues for your Teams with no avail. I’ve tried the community forum, live messages, you’re site (which is down) so this has been ongoing but with no resolve from you.
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Euankirkpatrick
(@euankirkpatric1) reported
from
Glasgow, Scotland
@virginmedia please can you help me with my 200 mb broadband it keeps crashing a lot and all most impossible to play online gaming on the verge of cutting it of and going with another supplier please help thanks
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Chris
(@fatshez) reported
from
Glasgow, Scotland
@virginmedia Done twice. Still no service.
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🍀Cal😎😝
(@CalumLewsley) reported
from
Glasgow, Scotland
Anyone know a better wifi deal than virgin media as theres no point paying over 60quid a month for a ******* SHITE wifi signal keeps dropping
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Paul Collier
(@welshref) reported
from
Glasgow, Scotland
Also, Virgin Media lost a long standing and loyal customer for their awful communication and lack of loyalty.
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia 😴 just fix it
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@Kevin38801124 @virginmedia I’m trying to get out of the contract. The hassle is too much. Every couple of months something happens and it’s never resolved accordingly. The amount of engineer visits I’ve had. Ridiculous
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
Still broadband issues in my area G4 @virginmedia This has not been sorted since Friday despite the message online that it was.
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Nicola
(@weenixxx) reported
from
Glasgow, Scotland
@virginmedia your customer service agent has just hung up on me after you gave me terrible service and I asked to speak to a manager. Very very unhappy!!!
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Felix McMahon
(@FelixMcM) reported
from
Kirkintilloch, Scotland
@virginmedia yet again my broadband is down. That’s 4 times in the last two weeks. Your service is making me want to change provider. This is pathetic
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@Kevin38801124 @virginmedia They don’t care. Cancel and they’ll bill you for the remainder of your contract and do this til you give in and pay, even if the service is so appalling you’ve had to cancel. Even from their own site the amount of frustration is awful. And to direct an irate customer to that 🤯
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MICHAEL
(@MICKLE_M) reported
from
Mollinburn, Scotland
@virginmedia wifi down again
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🎾🍷Jacki Charles 📖🚲🍴🏃💃🏴
(@RTweetie5) reported
from
Glasgow, Scotland
@virginmedia hi my Internet is down here in Springburn Glasgow I am a virgin customer
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@Kevin38801124 @virginmedia 2 attempts at contacting their tech dept. 90mins in total waiting, I gave up. They directed me to a forum for help. But all that showed me was I wasn’t alone. 😡
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Nicola
(@weenixxx) reported
from
Glasgow, Scotland
@virginmedia You’ll have the recorded call. He hung up on me without resolution of notifying me
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@scottmaguire4 @Kevin38801124 @virginmedia I tried retentions previously but because I had 20months still in my contract (I’ve been with them 9yrs but apparently package changes mean new contract dates) they weren’t giving s ****.
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Nicola
(@weenixxx) reported
from
Glasgow, Scotland
@virginmedia Still no further forward with this issue! Customer services just hung up on me!!! Terrible service from you!!!! @virginmedia Not recommended!!!
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David MacKenzie
(@dgmackenzie_uk) reported
from
Cambuslang, Scotland
@virginmedia is there an email address I can report a problem. All services went down at 17.15 for last three evenings and I'm struggling to explain to call centre. Thanks.
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Ross McGuinness
(@RossMcG91) reported
from
Glasgow, Scotland
@jackhimself @virginmedia Got same issue in Glasgow. Base light flashing green and TV box not picking up signal. Was fine an hour ago
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Elisabeth Basford / Write On Ejaleigh Blog!
(@ejaleigh) reported
@virginmedia Spent most of the afternoon waiting to speak to you about the 25% increase on my bill only to have the phone put down on me as soon as I get through.
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:)
(@MrNotsohumble) reported
@alixcage @virginmedia They're an awful company!!
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alex
(@holleyalex) reported
Imagine if @virginmedia actually had customer support
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Jed i Knight
(@rajgillwho) reported
@virginmedia It varies, it can be nearly 200mb. I did get 518mb on my mobile wireless connection the other day. So they can be achieved, it just depends how congestion on ur network. Looks like ur doing some system upgrades for ur fone lines
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mr_g_a
(@mrgkelhr) reported
@virginmedia My omnibox cover blew off in the storm. Now my external cable connectors are exposed to the elements. Just called customer services to ask for a replacement to be sent out and was told it would cost £25. Are they serious? It’s just a piece of plastic!
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Walk With Women
(@iwdWalk) reported
@virginmedia Pls note how upsetting it is for #disabled people to constantly fight for the most basic rights And how humiliating it is to never be taken seriously. @virginmedia have made a very proud & intelligent woman feel helpless & further disabled.
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Roisin Smith
(@CllrRoisinSmith) reported
@virginmedia day 4 now of trying to resolve a nightmare where my service was instantly disconnected incurring multiple charges when I was trying to follow t&c's to terminate. Not one agent seems to understand. Tomorrow will be day 5
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Seb Chapman
(@sebchapman) reported
@virginmedia Don’t need updates, need acknowledgement there is an issue for many users and for someone to fix it!
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Ads ⭐️⭐️
(@Ads_LDN) reported
@virginmedia It’s back up now after I did what you said twice and the rebooted and left it 10 mins. So who knows. Same thing happened yesterday as well. Thanks for your help will see how we get on.
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Polly James
(@PollyJames) reported
@annamazz @virginmedia They are awful! Had to leave in the end! Good luck getting it sorted! All they wanna do is chat on bloody we chat which is shite