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Virgin Media Outage Report in Glasgow, Scotland

Why is my Virgin Media service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Glasgow come from postal codes G71 , G51 , G1 , G20 , G69 , G5 , G31 and G11 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Bellshill, Glasgow, Bothwell, East Kilbride, Motherwell, Paisley, Airdrie, Clydebank, Coatbridge, Cumbernauld, Hamilton, Erskine, Larkhall, Johnstone, and Blantyre.

CityProblem TypeReport Time
Bellshill Internet 33 minutes ago
Glasgow Wi-fi 21 hours ago
Glasgow Wi-fi 1 day ago
Glasgow E-mail 2 days ago
Glasgow Wi-fi 2 days ago
Glasgow Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • jardinec
    Giarc (@jardinec) reported from Glasgow, Scotland

    @danfrydman @getbootstrap @Cloudflare @vmbusiness Also on VMB here. I find their DNS incredibly slow to pick up changes too. Swapped now. 👍🏻

  • FelixMcM
    Felix McMahon (@FelixMcM) reported from Kirkintilloch, Scotland

    @virginmedia can you send me your phone number to cancel my subscription. I’ve changed to @sky thanks.

  • garrett_golf
    Scott Garrett (@garrett_golf) reported from Glasgow, Scotland

    Is there an issue with services just now @virginmedia 🤔

  • fatshez
    Chris (@fatshez) reported from Glasgow, Scotland

    @virginmedia Broadband. We're at 166 Buchanan Street. Office block in Glasgow City centre. Every business in the building that uses Virgin is affected. No broadband service.

  • eilishmcaleer7
    Eilish (@eilishmcaleer7) reported from Clydebank, Scotland

    @virginmedia no longer a virgin media customer, still waiting on my cheque of the amount I’m owed being posted to my new home address

  • Jamzi
    James Meaney (@Jamzi) reported from Glasgow, Scotland

    @virginmedia Hi there. Since signing up for virgin media I have had very poor WiFi service. Connection dropping a lot. A resolution for this is using the super hub 3 in modem mode and connecting another router, but I’m having a lot of issues doing this

  • evilgareth
    Gareth King🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@evilgareth) reported from Glasgow, Scotland

    Day ³ of no @virginmedia service & 2 engineers turn up. Not convinced as they are baffled how we got a cable to our house (it seems "you guys dug up the garden" is a mind blowing response) & while agreeing that @SGNgas messed the wires it seems "f**k knows" is all they can offer

  • FelixMcM
    Felix McMahon (@FelixMcM) reported from Kirkintilloch, Scotland

    @virginmedia you guys are ripping the ****. Phone to cancel. women tries to talk me into stay only to get transferred to technical who can’t see my hub which is the Fckn problem then you transfer me back to Brenda in cancellations who’s ****** off up the road to have her dinner.

  • Jamzi
    James Meaney (@Jamzi) reported from Glasgow, Scotland

    @virginmedia Rebooting and factory resetting doesn’t help, unfortunately. I switch the hub to modem mode, the light goes purple like it should, connect the other router but this then shows no internet

  • CalLew14
    Cal 😜🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CalLew14) reported from Bishopbriggs, Scotland

    Virgin media broadband are the ******* worst!!!! £95 a month for shite wifi think it's time to cancel these robbing bastards n get onto a better deal!

  • Dalus93
    Dale McLean (@Dalus93) reported from Cumbernauld, Scotland

    @alexasry @virginmedia Honestly can not wait to move. Just don't have the money to pay installation fees etc rn which sucks so I'm stuck with them til I do.

  • Dalus93
    Dale McLean (@Dalus93) reported from Cumbernauld, Scotland

    No internet until Monday. Good old @virginmedia - told them I'd been having issues for weeks, was told to monitor it, THEN they say 'oh we thought it had resolved itself'... Clearly not if I'm still calling. sounded like they just wanted me off the phone asap tbh. Switching ASAP

  • FelixMcM
    Felix McMahon (@FelixMcM) reported from Kirkintilloch, Scotland

    @virginmedia This happens every weekend. Sick to death of this service.

  • robmurray11
    Rob Murray (@robmurray11) reported from Paisley, Scotland

    @virginmedia... starting to get frustrated with your level of service! I have been trying to sort out black spots in WiFi in my house since the start of Jan. Tonight I was on hold 39mins for someone to do some tests & we got cut off. 2nd call and it’s been 10mins on hold so far..

  • fatshez
    Chris (@fatshez) reported from Glasgow, Scotland

    @virginmedia @McGettiganIrene City centre and no service!

  • RossMcG91
    Ross McGuinness (@RossMcG91) reported from Glasgow, Scotland

    @virginmedia Hi, the service seemed to get restored around an hour later so not all bad

  • Tricky_1984
    Richard brawley (@Tricky_1984) reported from Barrhead, Scotland

    @virginmedia have you done an update to the superhub3 as my WiFi signal has gotten terrible I need to reboot my firestick every night as it drops off and so dose my phone and laptop

  • FelixMcM
    Felix McMahon (@FelixMcM) reported from Kirkintilloch, Scotland

    @virginmedia yet again my broadband is down in G66 area @sky what deals can you offer me for tv broadband and phone. I’m paying £74 odds a month for a service that breaks down every weekend

  • Dalus93
    Dale McLean (@Dalus93) reported from Cumbernauld, Scotland

    @alexasry @virginmedia Yeah I'm on 210/20 for like £40pm, but the quality and customer service recently has been shocking

  • FelixMcM
    Felix McMahon (@FelixMcM) reported from Kirkintilloch, Scotland

    @virginmedia It’s not made me thought I want to cancel. I actually am. Sick fed up of your no broadband at weekends when I spend the most time at home. Get Richard Branson to fix the problem. I won’t be flying in one of aeroplanes either.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • scottya86
    Scott Alexander (@scottya86) reported

    @virginmedia why is BT Sports not working on virgin tv? Joke trying to watch the football

  • mersthamsue
    susan vinnicombe (@mersthamsue) reported

    @virginmedia Again today another call. No number, didn't even know our name. Is there a service you can offer like on BT where calls are intercepted by an operator?

  • kellythe1st
    ♡kelly♡☃️ (@kellythe1st) reported

    @illbiteyounow @BockerWright @virginmedia Because of what I just said. Literally every single person online except you is saying they are really really ****, and always have been. Then again you sound like one of those people who only use the internet to play Candy Crush on a tablet so wouldn't really know or need it

  • proverbs31helen
    🕊 Helen🕊 (@proverbs31helen) reported

    @virginmedia It annoys me because you don't look after your long term committed customers 😔 But on the other hand, we've had little problems with the Internet plus your engineers are lovely.

  • mustaffapinion
    Mustaffa Pinion (@mustaffapinion) reported

    @virginmedia Reliable!? As in the broadband outage half my village experienced a week ago 🤔

  • Garymiller69Gm
    Gary Miller 💙 (@Garymiller69Gm) reported

    @virginmedia Fastest and most reliable, BOLLOCKS, I can't watch anything, your broadband is so damn slow I'm sick to death with it, at one stage I used to tell everyone how good it was, not now, I keep telling people to stay away.

  • Gramsilver1
    Graham Mac (@Gramsilver1) reported

    @virginmedia Can I ask why? I'm on my phone so maybe not. I have given the complaint reference

  • Clack1985
    Paul Clack (@Clack1985) reported

    @virginmedia Take it from someone thats been with @virginmedia for a few yrs now, don't sign with them, constant issues with service with it completely dropping out, next to no customer service and they are about to raise prices again, ill be moving away in a month or 2 when the contract ends

  • qsilverfox
    John Wyllie (@qsilverfox) reported

    @Rab_Dickson1 @BanockburnTruth @virginmedia The retentions dept. If you tell the menu you want to cancel you get a human response really quickly.

  • petejulianhill
    peter (@petejulianhill) reported

    @virginmedia We were paying close to £60 a month for internet , phone line and basic tv , the router couldn’t get a signal around the house and you wouldn’t give us a superhub . Went to Vodafone £23 a month super fast and even reaches into the back garden ........