Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G72, G12, G32, G78 and G43.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 02/27/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: East Kilbride, Glasgow, Erskine, Motherwell, Airdrie, Cumbernauld, Larkhall, Johnstone, Bellshill, Bothwell, Hamilton, Blantyre, Uddingston, Coatbridge and Paisley.

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City Problem Type Report Time
United KingdomEast Kilbride E-mail
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow TV
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • Dj_ColC DJ Col-C Colin C (@Dj_ColC) reported from Cumbernauld, Scotland

    @virginmedia your service is diabolical litterly the worst I've ever came across! Your customer support is on par with the service! I've had poor Internet in Glasgow area now for over two weeks and there still no outage notification on your site! Bye virgin media

  • lellifer Jennifer Kiernan (@lellifer) reported from Milngavie, Scotland

    So frustrated with @virginmedia another 16 minutes on hold for someone to hang up on me without giving me a second to respond to them. Not only incredibly rude but seriously getting on my wick. Next call will be to cancellations

  • jockdj83 Paulo Italiano (@jockdj83) reported from Clydebank, Scotland

    @virginmedia Additionally all I'm trying to do is cancel my broadband service.

  • bdavidhogg B. David Hogg (@bdavidhogg) reported from East Kilbride, Scotland

    @virginmedia Turns out there’s not an outage in the area. The struggle continues...

  • StaceyQ55740408 Stacey Quinn (@StaceyQ55740408) reported from Cumbernauld, Scotland

    @virginmedia Want 2 explain why our internet and tv goes down for a change instead of the usual "known issue crap" . If it's maintenance why not just tell the folk that pay your wages the real issue for not bein able to watch the shows they want browse the Web or even work.

  • bdavidhogg B. David Hogg (@bdavidhogg) reported from East Kilbride, Scotland

    Spent the past few days trying to fix my @virginmedia WiFi, and after jumping through all the hoops, still nothing :(

  • joebhoy08 Joe Lappin (@joebhoy08) reported from Glasgow, Scotland

    @virginmedia I have tried 4 times to cancel my subscription today funny enough I keep getting cut off when I mention cancel.

  • dtr1984 🏴󠁧󠁢󠁳󠁣󠁴󠁿David🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@dtr1984) reported from Glasgow, Scotland

    @virginmedia wifi and tv down AGAIN , pay a fortune and theres always some sort of issue with it

  • joebhoy08 Joe Lappin (@joebhoy08) reported from Cambuslang, Scotland

    @TracyWo67726496 @virginmedia @richardbranson @TalkTalk @VodafoneUK Gonna cancel then get Sharon to call up and order it in her name for £27 a month xx

  • Dj_ColC DJ Col-C Colin C (@Dj_ColC) reported from Cumbernauld, Scotland

    @virginmedia No again it's only when test is complete it tells you there a problem! When we call they say there is a problem but the service status for the area isn't updated with the problem or estimate fix time! The cust services have no idea what I'm talking about! Scripted calls!

  • Dj_ColC DJ Col-C Colin C (@Dj_ColC) reported from Cumbernauld, Scotland

    @virginmedia The up load speed keeps dropping out to zero resulting in loss of connection! Think engineers call that surging! We have had the same issue at our property before but according to your engineers was only us and they couldn't find fault!

  • weekaiso Diane Mckay (@weekaiso) reported from Inchinnan, Scotland

    @virginmedia I was told I could get a better deal for £100 as I'm paying 144.99 way to much for the package I have utterly disappointed as I have been a customer for over 15 years

  • garrett_golf Scott Garrett (@garrett_golf) reported from Glasgow, Scotland

    @virginmedia been trying to get through to customer service for 3days now..... left on hold for at least 10 minutes every time I try #horrificservice #totaljoke #chargeafortune #answeryourcustomerscalls🤮🤮🤮

  • p0rkpiehat Chris A (@p0rkpiehat) reported from Glasgow, Scotland

    PSA: it takes @virginmedia 4 months to change your bill after agreeing to reduce it due to bad customer service at which point they put it up. Save yourself some hassle and shout into a well once a month instead, it’ll cost you less.

  • joebhoy08 Joe Lappin (@joebhoy08) reported from Cambuslang, Scotland

    Hi @virginmedia after getting no where yesterday on the phone and on here Iv been given a great deal by @TalkTalk terrible customer service.

  • jamboross Ross MacLean (@jamboross) reported from East Kilbride, Scotland

    @virginmedia I've had enough of this shite. Internet keeps switching itself off all the time. This is a disaster and NOT worth the £60 you are charging me for it. Sort it out or I am leaving. Your customer service is a joke, not even contacted me directly with an apology!!!

  • weekaiso Diane Mckay (@weekaiso) reported from Inchinnan, Scotland

    @virginmedia Just spent 90 min on the phone technician took 20 min to fix internet signal so will see how long that lasts he was very helpful then put me through to get a better deal on my package and was on hold for 70 min unbelievable and still no answer time to move on 😡

  • graemeT2010 graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland

    @virginmedia can you please help me I saw we have a c130 network error on V6 box and can't find WiFi on the list of network to join

  • weekaiso Diane Mckay (@weekaiso) reported from Glasgow, Scotland

    @virginmedia Signal drops every day even got a signal extender to boost the service throughout the house still no joy signal terrible

  • ian46a Ian Andrew🇬🇧 (@ian46a) reported from Cumbernauld, Scotland

    @_ran1gers_ @BazBowsk1 @virginmedia YouTube to rename one of the two signals the box sends out. I found this helped. then I got a another router and put hub 3 into modem mode and now it works as it should. The hub 3 is a terrible box.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Nasreen02621912 Nasreen (@Nasreen02621912) reported

    @virginmedia It is in incognito and it is the only browser I have access to it opens the page and asks me to sign in which I didn’t but no chat page opens

  • NIDeveloper Matt Coulter (@NIDeveloper) reported

    @IamStan @virginmedia They sat an argued with me via whatsapp because they don’t want you calling them or using live chat anymore about what I was doing with my house after I move out. You don’t need to know that, I just want to cancel my contract! Mind your business

  • iamryanodonnell Ryan O'Donnell (@iamryanodonnell) reported

    @virginmedia Engineer came to install cabling upstairs in our bedroom, and left sawdust everywhere. We have people in the house that have breathing difficulties so this isn’t really acceptable at all. I’ve managed to log a complaint via My Virgin Media.

  • scottsinner1977 Scott Sinfield (@scottsinner1977) reported

    @virginmedia It is now stating when i go to login “please verify your email”. This I can’t do as can’t access that email address.

  • JaneSymons1 Jane Symons (@JaneSymons1) reported

    @munkeatlooi If you go through to customer retention @virginmedia will usually offer a discount on what you're currently paying

  • kathallbakes Kat Hall (@kathallbakes) reported

    @virginmedia It says today at 10am but no idea if it’s actually fixed as couldn’t risk staying at home to try to work today given it was not working all weekend. Is anyone able to say what has caused this issue and if it is now fixed?

  • SimmoSimms Jess Pearson (@SimmoSimms) reported

    @virginmedia If it rains heavy...our broadband goes. We chased fault issues and they say no faults could be found. Called up and it was impossible to get an engineer. Generally increase has been a couple of pounds. £9 is alot.

  • scottsinner1977 Scott Sinfield (@scottsinner1977) reported

    @virginmedia I am a current customer. It was just removed. I am on the phone with my 15th person, have a complaints ticket and nobody has contacted me back for 2 weeks on this.

  • TashaSigsworthx Tasha Sigsworth (@TashaSigsworthx) reported

    @virginmedia It keeps saying I’m not connected to a network when I am.

  • broadbandless broadbandless (@broadbandless) reported

    @virginmedia No, I don't want to spend another hour on the phone. I want someone, a named individual, to take responsibility and contact me. That is what competent firms with decent customer services do.