Virgin Media Outage Report in Glasgow, Scotland
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The latest reports from users having issues in Glasgow come from postal codes G71, G51, G3, G1, G5, G72, G4 and G42.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Airdrie, Motherwell, Hamilton, Cumbernauld, Paisley, Erskine, Renfrew, Bellshill, Bothwell, Coatbridge, Clydebank, East Kilbride and Johnstone.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Airdrie |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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John Farnan 🏴📷 🇬🇧
(@johnfphotos) reported
from
Motherwell, Scotland
@virginmedia I tend to stay away from community self help areas.
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Nathalie *CampgroundsNotPubs* Sheridan
(@drnsheridan) reported
from
Bishopbriggs, Scotland
@virginhelp @SakuraSam3 @Virgin @virginmedia So @virginmedia just got kicked out of a meeting Internet down. Urgent help needed that's been going on for 4 or 5 days now
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Debbie Hughes
(@weedebsie19) reported
from
Airdrie, Scotland
@virginmedia Afernoon, are there any issues in the ML6 area as my broadband doesn’t seem to be working. The wi-Fi isn’t connecting to our mobiles & we keep having to use our 4G. Thanks, Debbie
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ANN BRODIE
(@TEXASFAN70) reported
from
Hamilton, Scotland
@virginmedia Thanks, but i cant check this as i cant get a decent mobile network signal. Ongoing issue!
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Richard Porter MBE
(@Porter33R) reported
from
Bishopbriggs, Scotland
@virginmedia usually singing your praises however your safeguarding policy for customers who are older people needs refinement. Sales teams not speaking to customer service has caused me and my parent great upset. Please look into training for all your sales staff please.
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Carole Paton
(@CarolePaton) reported
from
Renfrew, Scotland
As of tomorrow I have 10 working days left. This is lovely except that I have about 6 weeks work left to do!! Ridiculously slow internet isn’t helping @virginmedia
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Stuart O'Kane
(@discostu67) reported
from
Glasgow, Scotland
@virginmedia Says no issues
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liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia Bad customer service !!
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Ally
(@allymcnab1) reported
from
Clydebank, Scotland
@virginmedia I thought it had to be the email address that I’m having problems with
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Meriel Clunas
(@MerielClunas) reported
from
Glasgow, Scotland
@virginmedia Can’t even register the fault as the page is broken 😑
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BigBaz
(@barry206) reported
from
Kirkintilloch, Scotland
@virginmedia online chat !!! What a joke. Waited an hour to chat to someone, “reset your router to factory settings so we can resolve your issue” done that, now having to wait again for advisor. I’m guessing another hour. 😡😡😡😡
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Ally
(@allymcnab1) reported
from
Clydebank, Scotland
@virginmedia @ntlworld.com email not working, what’s happening
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Jonathan
(@Ogilvie75) reported
from
Glasgow, Scotland
@iamalisonperry @virginmedia To be fair VM supply to your house, beyond that you are on your own. Boosters are probably the worst way as they half the signal each turn. We receive 200Mbps, and 3 floors or in the garden up we still have 200. Look at powerlines or mesh networks — best investment you’ll make.
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liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia I had to send them a recorded delivery letter to cancel mine !!!!
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margaret gallagher
(@touchofglamour) reported
from
North Lanarkshire, Scotland
@virginmedia It's still down, that's been 2 full days, it's actually shocking service, 😡😡 2 people working from home, and kid trying to do school work, I feel this is poor service
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Eithne Thomson
(@eithnethomson) reported
from
Glasgow, Scotland
@virginmedia Broadband is down. No issues in area. Diagnostic tests say it’s ok. But it’s not working. Please help.
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Ally
(@allymcnab1) reported
from
Clydebank, Scotland
@virginmedia can you tell me why my ntlworld email is not working,, getting a lot of lies from call centre
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ANN BRODIE
(@TEXASFAN70) reported
from
Hamilton, Scotland
@NewtDTD @virginmedia Oh good luck. I just finished as it went down!
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John Truesdale
(@JohnTru90613516) reported
from
Airdrie, Scotland
@Glasgow_Times @virginmedia sounds great If only they could respond to emails, tweets or calls!! Abysmal customer service
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Kris Schimmel
(@canadianweeg) reported
from
Glasgow, Scotland
@virginmedia down again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🤡
(@mdv_sym) reported
@virginmedia Cheers for your garbage of a response 🥰 can tell why your services are **** when you don’t even have basic customer service skills at virgin HQ. Oh and funnily enough sky doesn’t require customers to wait a week for internet they’ve paid for.
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Craig Valentine
(@vallers78) reported
@virginmedia Fobbing me off again this is so embarrassing.... the forum team can’t help. I had this simple query sorted weeks ago when I’d spoken to an advisor however it appears that the time I spent sorting that is wasted ..... would it not be easier to get someone to contact me ?
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Martin Donohoe
(@partymarty9912) reported
@virginmedia Yes. It said low signal in some rooms. I did reboots and all sorts. Still had connection drops.
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Vanessa
(@strolive) reported
@virginmedia I have called this number 3 times and stayed on the line for 1.30h, 2hrs, and 50min Are you able to give me any help
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Chris M
(@BWFC1982) reported
@virginmedia I only solve my issues with the mesh tech that I've had no choice but to invest in. Its wireless but its not what I want. I'd like someone to contact me about downgrading my pointless 200mb connection and also regarding the complaint I logged four days ago
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Tulika Pandey
(@tulikapandey) reported
Hi there, I have been trying to get through to @virginmedia 0345 454 1111 number as well as trying to access the online help agent about a billing enquiry, but have been unsuccessful during the last week. Please can you help? Is there an issue at the moment. Thanks!
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Andrew KM
(@andrewkm__) reported
@virginmedia Yes it is half good, well put - because it's *$#&ing down half the time.
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Vanessa
(@strolive) reported
@virginmedia Your customer service is unbelievable.
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chris
(@pinec1975) reported
@virginmedia Stay connected may be your customer service team should stay connected when chatting to customers,1st agent said he was logging off in 10 mins and ended chat midway through. 2nd complaint agent gave 3 generic responses and disconnected #StayConnected @virginmedia @richardbranson
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Reece.
(@RMorgasm) reported
@virginmedia Probably because your internet sucks as much as your customer service! I think I’ll just go elsewhere you clearly aren’t bothered about your customers.