Virgin Media outages and service status in Glasgow, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 8 outage signals in the last 24 hours around Glasgow, including 8 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received Jun 9, 8:24 PM GMT+1.
- TV (56%)
- Internet (29%)
- Wi-fi (9%)
- Total Blackout (4%)
- E-mail (1%)
- Phone (1%)
The latest reports from users having issues in Glasgow come from postal codes G71 , G1 , G51 , G66 , G61 , G32 , G78 and G44 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 9: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Erskine, Clydebank, Paisley, Hamilton, Renfrew, Bellshill, Johnstone, Bothwell, Airdrie, East Kilbride, Viewpark, Blantyre, and Cumbernauld.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 49 minutes ago |
|
Glasgow
|
Internet | 50 minutes ago |
|
Glasgow
|
Internet | 2 hours ago |
|
Glasgow
|
Internet | 3 hours ago |
|
Glasgow
|
Phone | 3 hours ago |
|
Motherwell
|
Wi-fi | 9 hours ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Lady Ra_Bleather🏴🇺🇦 (@ra_bleather) reported from Motherwell, Scotland@virginmedia After spending hours trying to get through to you yesterday on the phone I raised a complaint about that. Solution this morning? ‘Call us’ is this a joke? Are u so think? #dreadfulservice
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Ironside Design (@ironside_design) reported from Kirkintilloch, Scotland@virginmedia Hub3.0 no problems with connection and had a few other Virgin customers say the same about connections dropping out
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Fiona Sandford (@sandford_fiona) reported from Glasgow, Scotland@virginmedia no broadband for hours now in G20 - can you help?
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Alan Lappin (@GiggsyBlantyre) reported from Hamilton, ScotlandHere @virginmedia - any idea of some suggestions please, on how to contact your complaints/Customer Relations Team about a complaint I’ve submitted? Tried phoning, passed from pillar to post in the sub-continent, and getting nowhere. Two words: NOT GOOD ENOUGH.
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Krisy 🏴 🇬🇧 (@KrisyFaeGlesga) reported from Glasgow, ScotlandI ******* hate @virginmedia these clowns are worse than council workers!! Thank **** I cancelled
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AR #55 (@G1NG355) reported from Glasgow, Scotland@virginmedia Well that's another inconvenience. I can't put into the limited characters what we've been through since Friday with your service.
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Alexander Adair 🌙 (@AlexxAdair) reported from Glasgow, Scotland@virginmedia It wont even let me run a speed test. When I go to status check it says no problem found but when I call I says intermittent issues??
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Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported from Glasgow, Scotland@virginmedia broadband and TV down for 12 hours, having to tether to my mobile so that I can work from home today. 🙁
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David (@DRoss215) reported from Paisley, Scotland@virginmedia I have been waiting since Thursday for a representative to get in touch why? @Ofcom service been disconnected for nearly two weeks. Impossible to speak with anyone from Virgin Media 😡😡😡
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wolfofwhickham (@wolfofwhickham) reported from Glasgow, Scotland@virginmedia Very simple .... I never had paper billing it started and I keep getting charged for it .... and no matter what is discussed or sorted on a call wotyncustomer services it keeps getting charged. ...
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David (@DRoss215) reported from Paisley, Scotland@virginmedia GT it would be easier if you could access a telephone and engage with a customer that needs assistance. I have now wasted another 20 mins of my time 😡😡 how do I get a resolution?
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AR #55 (@G1NG355) reported from Glasgow, Scotland@virginmedia Now we're looking at alternative suppliers as we're absolutely disgusted. Loyal customer for 30plus years.. Thousands upon thousands spent.. For what?
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#YesScots Prisoner X Scotland Just Another Human (@WYesscots) reported from Airdrie, Scotland@tristanpw1 @virginmedia @RishiSunak By dipping into One's personal wealth of £700++ million accrued by robbing the ordinary poor blind & the odd global financial crash or one's O/s Tax haven accounts imho like me Tory m8s.
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Alexander Adair 🌙 (@AlexxAdair) reported from Glasgow, Scotland@virginmedia Literally calling to cancel my package and I can’t get through
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Dave (@MXK1000) reported from East Kilbride, ScotlandGuys supposedly from @bt_uk going round the doors in EK saying my neighbours have complained of slow internet speeds. That's ok I'm on VirginMedia. They asked me to do a speed test on my phone. I told them to piss off. 1 I'm not a BT customer 2 I'm not your data source
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Paul Wilcox (@NorthernSaint72) reported from Barrhead, Scotland@virginmedia your broadband service is woeful. Every single day for months it goes off. Stuck in a contract that does not provide the service we pay for. All we are told there is an issue in our area. You won’t have any customers here soon.
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oor Jim (@jimnimmo60) reported from Airdrie, Scotland@O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.
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Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland@virginmedia I’ve phoned numerous times and had to hang up as constantly kept waiting, but will try again this evening when it might be easier to speak to someone
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Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia For the past 5 days I've had limited Tivo use and no access to apos at all in Ml15hd also no Internet 90%of the time. Virgins site says they're working in my area to fix this by 20th October. So will I get a reduction on bill for a week of no service.
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Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia Can anyone advise when I will have Internet. Been down since early hours and I return to work from home tomorrow. J6st says there's intermittent connection issue.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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London leaver (@ross_biagini) reported@virginmedia It went down at the weekend so please can you refund me?
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Marion Browne (@MarionBrowne42) reported@keithapearson @virginmedia @MartinSLewis I think Yodel can challenge VM. They left a package at my neighbour no2, due to the layout of the close, no2 is nowhere near no3 and the photo of proof is also not no2 unless you are in the next close 🤬 An hour on a chat to discover that the driver is an idiot.
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Sam Richards (@mrsamrichards1) reported@virginmedia you have blocked my VM02 ID I’ve telephoned twice and still waiting for it to be unlocked. I can’t access any of my services mobile, tv or broadband. Can’t pay or view my bills. Your quit to block or disconnect but when customers need help you don’t want to know.
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𝓒𝓱𝓻𝓲𝓼 𝓓𝓪𝓷𝓲𝓮𝓵𝓼 (@ChrisDaniels71) reported@virginmedia stop changing settings on routers remotely!!!!!!🤬🤬🤬🤬 Just when I’ve got devices working, you bloody change something!!! For the love of god…..if it ain’t broken, don’t fix it!!!! Now got to get alarm engineer back out again, thanks to your latest update!!!
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Sekret Machines (@privatepilotuk) reported@O2 Absolutely hate signing in now with @virginmedia and @O2 Change it back, it's awful and so problematic. Bunch of garbage. Makes me hate the whole thing now Fire your developers
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WATCHING THE GAME (@Pass_Move) reported@virginmedia This company is a complete and utter shambles. Still no Wi-Fi, still no broadband, still no TV, still no one answering phones. No basic information from the company with the worst customer service I’ve ever experienced.
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QQ (@RedmondJunkie) reported@virginmedia broadband down since yesterday all day. Claims that engineer fixed it at 5pm yesterday only for the service to be down again this morning. What did they fix exactly?! #poorservice#broadband
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😊🎬🎥🔴Mark Anthony🔴📺📷😊 (@leolionmark) reported@GGNDRiRock @virginmedia Had to go to apps and sign in again, what am i paying @virginmedia for to avoid all this crap!
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TheSpoopyGamer (@DomWarr) reportedIsnt it insane how **** @virginmedia are as a company and how nothing gets done about it @Ofcom
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Dave Littler ⚔️ The Wanderer 🏔️⛰️ (@davylittler84) reported@virginmedia Dmashingvthe screen on my phone which cost 120 quid to replace. Not your fault I know but I would like the issue fixing asap