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Virgin Media outages and service status in Glasgow, Scotland

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Full Outage Map
  • Virgin Media generated 9 outage signals in the last 24 hours around Glasgow, including 9 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 21, 8:39 PM GMT+1.
  • 57% Internet (57%)
  • 23% Wi-fi (23%)
  • 10% Total Blackout (10%)
  • 5% E-mail (5%)
  • 5% TV (5%)

The latest reports from users having issues in Glasgow come from postal codes G71 , G1 , G3 , G51 , G12 , G31 , G69 and G22 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Airdrie, Coatbridge, Paisley, Johnstone, Hamilton, Clydebank, Bishopbriggs, Motherwell, Cumbernauld, Bellshill, Bothwell, East Kilbride, and Erskine.

CityProblem TypeReport Time
Glasgow Total Blackout 4 hours ago
Glasgow Internet 7 hours ago
Glasgow Internet 7 hours ago
Glasgow E-mail 8 hours ago
Glasgow Internet 8 hours ago
Airdrie Internet 9 hours ago

Nearby cities with recent reports

Johnstone

2 recent signals

1 day ago
Airdrie

1 recent signals

9 hours ago
Coatbridge

1 recent signals

10 hours ago
Paisley

1 recent signals

12 hours ago
Hamilton

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • H0raceWimp
    Iain Montgomery (@H0raceWimp) reported from Dennistoun, Scotland

    @virginmedia What am I supposed to do when your systems fail and there is no-one to contact for a fix?

  • weeshug72
    Hugh Moan 💙 (@weeshug72) reported from Glasgow, Scotland

    @virginmedia The solution is leaving so I don't have to use more electricity.

  • wilsonfkp
    Wilson (@wilsonfkp) reported from Glasgow, Scotland

    @virginmedia I guess it's being restored, I'm on a wired connection and last night and early this morning was like connecting and disconnecting, a bit unstable but I guess your team is working on it

  • DavidMcGill7
    David McGill (@DavidMcGill7) reported from Glasgow, Scotland

    @virginmedia TV & Internet was down for 4 days last week now it’s all off again & won’t be fixed until tomorrow night at the earliest, a dreadful service 🤬

  • nuttynanaannie
    Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia OK. That's fine . Every time I service check my broadband it tells me there's a fault in my area and its being investigated and to come back in 24 hours and it will be looked into but when I do this it just gives the same response . Its very confusing. And not very helpful at.

  • DRoss215
    David (@DRoss215) reported from Paisley, Scotland

    @virginmedia I was promised a reconnected service by yesterday. Didn't happen no form requested 😡😡

  • G1NG355
    AR #55 (@G1NG355) reported from Glasgow, Scotland

    @virginmedia Cannot be rectified as the services have been disconnected. I spoke with someone on Friday that said services would be reinstated within 4 hours. After 6 hours, we received nothing. Called back and basically said that call never happened and have no log of the call.

  • reid2131
    Craig Reid (@reid2131) reported from Larkhall, Scotland

    @virginmedia First of all, they said it would take 24 hours, then they said it would be working for 8am. Then a fault in the area, then there’s a delay in getting a test signal to the router. I’d just like the full functioning broadband I was sold.

  • nuttynanaannie
    Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia Hi, no, it initially says no issues in area on testing hub it says there's an intermittent problem with connection and come back in 18 hours!

  • DRoss215
    David (@DRoss215) reported from Paisley, Scotland

    @virginmedia I have never experienced such shocking service on the telephone for 150 mins still not resolved. I have 2 properties in the one block I requested one of them to be disconnected! VM disconnected both the tenant is now screaming at me as she works from home 😡😡

  • KrisyFaeGlesga
    Krisy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 (@KrisyFaeGlesga) reported from Glasgow, Scotland

    I ******* hate @virginmedia these clowns are worse than council workers!! Thank **** I cancelled

  • DRoss215
    David (@DRoss215) reported from Paisley, Scotland

    @virginmedia GT it would be easier if you could access a telephone and engage with a customer that needs assistance. I have now wasted another 20 mins of my time 😡😡 how do I get a resolution?

  • Coops_71
    Elenita (@Coops_71) reported from Thornliebank, Scotland

    @virginmedia is there a problem with email all of a sudden? It was working this morning and now when I try to send an email from Outlook or on my iPhone, I’m told my password is wrong and when I try to log onto webmail I’m told I have no password.

  • jimnimmo60
    oor Jim (@jimnimmo60) reported from Airdrie, Scotland

    @O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.

  • tonymccaffery
    Tony McCaffery (he/they) (@tonymccaffery) reported from Glasgow, Scotland

    Hey @virginmedia, can you help please? I’ve never plugged a landline phone to my router since becoming a customer. (I never needed one til now). So I just took the voip/landline adapter out the box and it’s broken. How do I get a new one so that I can plug in a landline? Thanks.

  • Karencrafts
    Karen Sime 💙 #TeamNHS (@Karencrafts) reported from Glasgow, Scotland

    @MargMarvelous @virginmedia I know. Virgin is down in Glasgow but I still need a new hub as the reset button on mine is broken. I’ve been going in circles on the app and website for the best part of an hour. A simple email address would have resolved it in 5 minutes!

  • Hollz2012
    Holly McCormack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Hollz2012) reported from Paisley, Scotland

    It seems I made a good call using the OVO priority link this morning and not one through virgin media. Joined a virtual queue of around 12,000 that took half hour and although would like to have been lower down at the gig, I can’t have many complaints. #peterkay

  • LoraineRiddick2
    Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland

    @virginmedia How can I phone 151 when my phone line isn’t working! And yes, I’ve dialled the 0345 number on many occasions yet still can’t speak to anyone!!no doubt I will hear from you when I cancel my direct debit and move to another supplier!

  • spongebath63
    Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland

    @virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!!!!!!!!!!!!

  • GiggsyBlantyre
    Alan Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland

    @mcneill1967 @virginmedia Not filling me with confidence! Phoned for update, boy said he could help, which he couldn’t. Asked to be put through to CRT, “I’ll do that”. “Hello, Retention Team”. Nope.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • andrescopeland
    Andres Copeland (@andrescopeland) reported

    @virginmedia do you have any issues in the beckenham / bromley area? Both Internet and TV went down, tried restarting etc but not working.

  • Miss_JRO85
    Jenny Roberts (@Miss_JRO85) reported

    @virginmedia This would have been useful to know but I wasn’t told this by any of the 4 agents I spoke to. An engineer called me to explain he had fixed the issue - a rusty screw stopping the connection for 8 houses. He was super helpful. Shame no one on the phone could be clear and helpful.

  • OfficialAdamB
    AdamB® (@OfficialAdamB) reported

    @mobily_uk @virginmedia It's for this Amazing service u get that's never changed since you first joined just 1 massive scam. F*****g joke of a company and everyone needs to start looking else we're especially Internet wise there is far better and cheaper and most probably fix price.

  • StuPlaysXD
    Stu Plays XD 🎮 (@StuPlaysXD) reported

    @virginmedia honestly hindsight is great because if I had just waited I wouldn’t of gone with yourself as a provider. £90 a month for constant drops in internet / tv. Your stream box is useless. Massive thumbs down 👎 would not recommend. Should of just renewed with @skytv 👍

  • paulveness1974
    Paul V.. .EST 1970'S, Bethnal Green, East London.. (@paulveness1974) reported from Brundall, England

    @virginmedia The last 3 days have been poor from virgin media with my postcode area.. Hours without WiFi, TV or Broadband.. Absolute disgraceful really.. Not helped that my @giffgaff mobile is non exsitant in my area too.. Shocking in this day and age too..

  • f4ckiam
    Gerbil (@f4ckiam) reported

    I feel like I'm on a complaining streak but here goes: This one is for @O2 I have been a loyal customer since the switch-over of Virgin Media customers. I barely use data. So, I've been more than happy with my £9.73/month tariff. The data is unimportant. Unlimited calls/texts is

  • 59snoopy
    manpreet johar (@59snoopy) reported

    @My My virgin 3.0 hub is showing a red light and the internet is not working! I have tried switching the hub of and allowing it to cool, I have tried a factory reset but still nothing? I am trying to login to my Virgin media account to resolve the issue BUT

  • sme30
    Stevie Leon 🌳 (@sme30) reported

    @lelly401 @virginmedia @NetflixUK No i had it separately. Then my virgin bill had a netflix subscription on it. I asked them to cancel as I hadn't taken netflix with them. Now my regular subscription has been downgraded to standard!!!

  • DjmarkieT
    mancs boi (@DjmarkieT) reported

    I will be calling virgin media to leave tomorrow and give notice I still have 20 months left on the contract but u won’t get a penny for your horrific service **** u @virginmedia let it be a lesson when u get **** all!

  • begumdi
    begüm (@begumdi) reported

    @virginmedia can you please fix the internet? It’s down for the last 5 hours in East London.