Virgin Media outages and service status in Glasgow, Scotland
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Full Outage Map
- Virgin Media generated 4 outage signals in the last 24 hours around Glasgow, including 4 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received Jun 6, 9:10 PM GMT+1.
- TV (56%)
- Internet (28%)
- Wi-fi (9%)
- Total Blackout (4%)
- E-mail (2%)
- Phone (1%)
The latest reports from users having issues in Glasgow come from postal codes G71 , G1 , G61 , G66 , G51 , G32 , G78 and G44 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Clydebank, Paisley, Hamilton, Renfrew, Bellshill, Johnstone, Bothwell, Airdrie, East Kilbride, Viewpark, Blantyre, Cumbernauld, and Coatbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 11 hours ago |
|
Motherwell
|
Wi-fi | 21 hours ago |
|
Glasgow
|
Internet | 21 hours ago |
|
Glasgow
|
Internet | 21 hours ago |
|
Glasgow
|
Wi-fi | 1 day ago |
|
Glasgow
|
Wi-fi | 2 days ago |
Nearby cities with recent reports
4 recent signals
1 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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AR #55 (@G1NG355) reported from Glasgow, Scotland@virginmedia Yes, we got our package reduced.. And was quoted a price for basic TV, phone line and WiFi.. We received an email confirming this but upon receiving this our TV services was disconnected. On the email it stated that no TV service was included, upon calling up.. We were told this
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Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland@virginmedia must be the worst company in the world to sort out an issue. Can’t even say their customer service is bad, as can’t get talking to a human being!! Time for change!😤
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Ross R MacLean (@jamboross) reported from East Kilbride, Scotland@virginmedia I was extremely impressed with the service that I received tonight to arrange for my services to be looked at on the 3rd of October. The handlers manners were perfect and I'm delighted with the service that we received. Please pass this onto him, thanks.
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bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland@virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom
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#YesScots Prisoner X Scotland Just Another Human (@WYesscots) reported from Airdrie, Scotland@tristanpw1 @virginmedia @RishiSunak By dipping into One's personal wealth of £700++ million accrued by robbing the ordinary poor blind & the odd global financial crash or one's O/s Tax haven accounts imho like me Tory m8s.
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Alan Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland@mcneill1967 @virginmedia Not filling me with confidence! Phoned for update, boy said he could help, which he couldn’t. Asked to be put through to CRT, “I’ll do that”. “Hello, Retention Team”. Nope.
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Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia Thanks. I'll try that. When I do a status check it flags Tivo right away but shows no issues with broadband or phone when I then run a broadband check it says there's an intermittent fault in my area. !
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Krisy 🏴 🇬🇧 (@KrisyFaeGlesga) reported from Glasgow, ScotlandI ******* hate @virginmedia these clowns are worse than council workers!! Thank **** I cancelled
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David A (@tofolo_1) reported from Glasgow, Scotland@virginmedia how do I contact the help team? Recently joined and trying to setup billing / online account says to call you. But 0345 is 30p a minute. Can't find webchat, can't find text thing, don't have a live landline yet. I can access the dark web easier!
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bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland@virginmedia The checks tell me there are issues. regardless I don’t really care about wider issues in my area. I’ve been sent in a loop for the past month and it’s still broken, I’ve been paying for this time and not receiving a service - this is not the first time either @Ofcom
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Wilson (@wilsonfkp) reported from Glasgow, Scotland@virginmedia seems to be down in Renfrew... No internet for tonight 😭
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Claire Webster (@claireWeb) reported from Glasgow, Scotland@virginmedia is there an issue with G3 area of Glasgow? Service checker not working either?
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Alexander Adair 🌙 (@AlexxAdair) reported from Glasgow, Scotland@virginmedia Literally calling to cancel my package and I can’t get through
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David (@DRoss215) reported from Paisley, Scotland@virginmedia I have never experienced such shocking service on the telephone for 150 mins still not resolved. I have 2 properties in the one block I requested one of them to be disconnected! VM disconnected both the tenant is now screaming at me as she works from home 😡😡
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David (@DRoss215) reported from Paisley, Scotland@virginmedia I have been waiting since Thursday for a representative to get in touch why? @Ofcom service been disconnected for nearly two weeks. Impossible to speak with anyone from Virgin Media 😡😡😡
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Kirsty Learmonth (@kl7582) reported from Glasgow, Scotland@virginmedia Trying to get help with tv box, no online help through the live chat? Can you assist please
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Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland@virginmedia any chance you can contact me regarding my house phone which hasn’t worked for 7weeks. Have written to Sunderland and spoken to robots, and constantly get told to dial 151 which I can’t as house phone line is the problem!ty
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Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland@virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!
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rach ✨ (@seawxy) reported from Motherwell, Scotlandbeen trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of house 🖕🏽
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bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland@virginmedia As I said earlier, I’ve had no internet for the past month and continue to be charged. I can’t use most of your support services as I’ve never been sent any of my customer information @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mrs c (@w47carr) reported@virginmedia The reason I need to cancel is because we ad a bad thunderstorm and my tv hdmi ports are all broken so I can't watch the tivo box
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Percival Merganser (@lennylaw) reportedPeople moan about @virginmedia but I’ve had great service from their phone guys. Once you’ve found the number.. Internet/wifi been glitching. Indian lad, super helpful, checked and diagnosed in minutes, engineer coming tomorrow, new upgraded router arriving Monday.
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Jeanette (@missjnyc1) reported@virginmedia absolutely ridiculous that according to your customer service team no technicians in your company work over the weekend. So we are left without broadband for 5 days as it hasn’t worked since yesterday and the earliest someone can come out is Monday between 5pm & 7pm
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Callum Fludgate (@fludgate1) reported@virginmedia How am I meant to get on the page when I have no internet access by phone or tv? That’s my problem my phone gone down as well.. I’m only using my dad’s internet atm !!
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liam (@liamsimo95) reported@SkyHelpTeam @bt_uk what broadband services do you offer to new customers? As @virginmedia broadband is **** and repeatedly disappoint all customers, surely won’t be too hard to provide a decent service rather than mediocrity
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Mick.W (@mrwood71) reported@virginmedia you have the most rudest and aggressive sales personnel that called me after checking your website and thinking of joining. @skytv you have the worst renewal offer after joining 15 years ago when returning from overseas service Any alternatives?
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𝒶𝓈𝒾𝒶 🦋 (@impalabby) reportedis virgin media player down for anyone else ?? #loveisland #loveislanduk
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Hampo69 (@hampo69) reported@virginmedia Loss of service AGAIN in WA7 4YL area. This is becoming a regular occurrence. £154 per month and have to suffer outages on what now seems to be a regular basis.
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London leaver (@ross_biagini) reported@virginmedia my tv internet & phone are still not working in HP6
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😊🎬🎥🔴Mark Anthony🔴📺📷😊 (@leolionmark) reported@GGNDRiRock @virginmedia Had to go to apps and sign in again, what am i paying @virginmedia for to avoid all this crap!