Virgin Media Outage Report in Glasgow, Scotland
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The latest reports from users having issues in Glasgow come from postal codes G71, G51, G1, G5, G66, G3, G32 and G33.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Paisley, Bellshill, Hamilton, Uddingston, Cumbernauld, Airdrie, Motherwell, Erskine and Renfrew.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Paulo Italiano
(@jockdj83) reported
from
Clydebank, Scotland
@virginmedia Additionally all I'm trying to do is cancel my broadband service.
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia I did my maximum number of system checks yesterday and your operator did it too . Today when I first did there were problems identified and there are 2 ongoing issues with TV but no better and no information tonight
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JOHN C
(@decostop) reported
from
Glasgow, Scotland
@chateauxwindy @LadyCatHT @SkyHelpTeam @Ofcom I now pay for a landline with @virginmedia because it would be more expensive to have broadband only 🤔 I have never used the landline, there is no phone plugged into it, no idea even what my number is.
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🏴David🏴
(@dtr1984) reported
from
Glasgow, Scotland
@virginmedia wifi and tv down AGAIN , pay a fortune and theres always some sort of issue with it
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia I have also tried the chat service . That was truly useless . Operators with set answers and no ability to deviate from the set answers
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eileen haugh
(@finnsgran) reported
from
Motherwell, Scotland
Can anyone tell me how to get through to virgin media sat on phone on sat for 1 hour45 mins got cut off now on messaging for1 hour 38 mins no reply .... atrocious customer service
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia Now I still have no broadband and am waiting on a call back but I am sorry your customer service is not good
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia And I have already used the scanning service about 6 weeks or so ago . TV is directly wored to router and has no broad band connection either
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Maureen
(@PantheraComms) reported
from
Paisley, Scotland
When you get in from work late and just want to catch up on @Stranger_Things and can’t because, for the umpteenth time @virginmedia is down in PA1. Seems routinely to have problems after midnight yet they never admit to any issues. 💩
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Tigg-Pupp
(@djtiggeh) reported
from
Paisley, Scotland
Gotta laugh. My @virginmedia home phone is not working yet they want me to call on my virgin media phone to resolve fault. I am NOT paying over inflated charges from another line to fix my landline
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Maurice Logie
(@MauriceLogie) reported
from
Hamilton, Scotland
@vmbusinesshelp @ady315 @vmbusiness Still no internet connection - that’s 4 days . Have called @virginmedia several times and told we don’t appear to have a problem!!!! #shockingservice
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eileen haugh
(@finnsgran) reported
from
Motherwell, Scotland
Been waiting for help from Virgin Media since 18 th October surely someone has read my message by now
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Tom Watson
(@TomWatson1971) reported
from
Glasgow, Scotland
@joelycett Used the text chat service of @virginmedia once. Response after 3 days waiting was to call their helpline. Only got through on the 4th attempt on the helpline, after first 3 attempts disconnected after an hour on hold. 😁😅
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DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia No again it's only when test is complete it tells you there a problem! When we call they say there is a problem but the service status for the area isn't updated with the problem or estimate fix time! The cust services have no idea what I'm talking about! Scripted calls!
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia Still no internet and of course no call back that was promised . Your app now at least admitting there is an issue and saying will be fixed later today . I can only wait and see
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia Still no internet @virginmedia . Website not says no issues again anyone else in Glasgow having problems with virgin media
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DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia so after being told we would have a discount and not be affected by a cut off we are officially cut off from the Internet! After weeks of the same ******* problem and customer services have no clue about this! Shocking!
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia I have no idea how to book an engineer without another frustrating call . I am hoping that ad the TV issues are resolved my internet will be fixed
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Ross MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia Please contact me ASAP about my complaint. I was driving when your advisor contacted me and wasn't able to talk. Yet again my broadband is incredibly slow. I dont pay for slow broadband, but it appears that you charge me for it nonetheless.
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Carole Paton
(@CarolePaton) reported
from
Paisley, Scotland
@virginmedia Too complicated for a message and Customer Care.......just didn’t.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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abbyk
(@abbyklake) reported
@virginmedia The connect app doesn't work on my phone (android)
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ParadoXx
(@ItzzParadoXxx) reported
@virginmedia @Flav_Bateman @lawrence_bury No one cares fix your ******* internet! Everyone who has your **** internet is getting shut off it for a few minutes 10 times a day for no reason, I’m losing all of my #BlackOpsColdWar progress! I just got shut off when I was seconds from completing the Easter egg! FIX IT!
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JP Andaya
(@JpAndaya) reported
@virginmedia getting 2mb download speeds for the fourth day in a row?!?! the fix on your websites status claimed to be last night but still the same today... whats going on?
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Jamie Lustigman
(@jamielusty1) reported
@virginmedia You haven’t even apologised, just trying to defend yourselves. So very poor
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Gary
(@Coley__76) reported
@virginmedia Eventually managed to get through this morning to customer service and they sent an engineer this evening. Dean has done a great job of restoring faith. Very thorough and explained what he thought the issue was and what he was doing.
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Tommy Hughes
(@t_hughesy) reported
@virginmedia POOR. I've called three times to reduce my services and I have received no confirmation of the changes that were agreed on the last call. My initial £88/pcm deal expires, moving onto c£120/pcm for the same services! Such a shame the service is so poor.
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ǝʇʎq∀ΛOH
(@iminfrontofyou) reported
@virginmedia you provide a broadband service that goes down once a day, a phone services that goes down once a month and then when customers put up with this for the entirety of their 18 month contract, at the end of this you put the price up by almost a third. #unacceptable
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Ant / Tony Woodley
(@Ant_Woodley) reported
@virginmedia your online chat help is an absolute joke. They have only managed two replies/questions in 2 hours.
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Gerasimos Klaoudatos
(@Makis39277470) reported
from
Richmond, England
@virginmedia I am with you for 7 years. I am trialing EE in an effort to get rid of you. In Nov, broadband was appalling, 3 days no service, inconsistent all the other times. Drops during business calls. Customer service totally absent. Emailed CEO no response. Shame on you
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RedHawk6Times *🏆🏆🏆🏆🏆🏆
(@hawkslfc) reported
Been on the phone to @virginmedia for over half an hour, still no answer, i only want to ask why i can't watch live tv on my laptop as it says used too many devices even though its the same laptop being used every time, poor practice once again from virginmedia.