Virgin Media Outage Report in Glasgow, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Glasgow come from postal codes G71, G51, G1, G5, G66, G3, G32 and G33.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Hamilton, Uddingston, Cumbernauld, Airdrie, Motherwell, Paisley, Erskine and Renfrew.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
Still no broadband. Since yesterday 12.30pm @virginmedia Ridiculous service.
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Maurice Logie
(@MauriceLogie) reported
from
Hamilton, Scotland
@vmbusinesshelp @ady315 @vmbusiness Still no internet connection - that’s 4 days . Have called @virginmedia several times and told we don’t appear to have a problem!!!! #shockingservice
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia I’ve followed all these steps and been on phone waiting on Technical for 45mins. There was a known issue yesterday that was being fixed apparently. Since then no broadband access.
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eileen haugh
(@finnsgran) reported
from
Motherwell, Scotland
Been waiting for help from Virgin Media since 18 th October surely someone has read my message by now
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Tigg-Pupp
(@djtiggeh) reported
from
Paisley, Scotland
Gotta laugh. My @virginmedia home phone is not working yet they want me to call on my virgin media phone to resolve fault. I am NOT paying over inflated charges from another line to fix my landline
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia Wow that community page hasn’t filled me with. You have endless pages of unhappy users it seems and with similar broadband issues.
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Mark James West🍀
(@WWestyyy_) reported
from
Johnstone, Scotland
@virginmedia Been off since this morning, didn’t think much of it until tonight. Been off since about 8.30, not fussed much channels and that are still on just no internet, neighbours have same problem
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
Why has my broadband been down since 12.30 yesterday @virginmedia
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Jim Bauld
(@jimbauld) reported
from
Glasgow, Scotland
Getting absolutely fed up with the pixelation on @virginmedia during live HD broadcasts... paying far too much to get this crap
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Kelly Ann Ferguson (McElhill)
(@kellymcelhill87) reported
from
Clydebank, Scotland
@virginmedia I have been a customer for years but my bills have become over double what it started I decided to leave, but realised broadband is probably better with virgin! I found a deal on uswitch that was good, to be told no I have to pay double that offer as its only for new customers
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Housty
(@mick_demarco) reported
from
Larkhall, Scotland
@virginmedia Yes. WiFi keeps disabling itself and particularly on phones it's doing this and running very slow. Ran a WiFi speed checker and tried restarting the modem many times
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Carole Paton
(@CarolePaton) reported
from
Paisley, Scotland
@virginmedia Too complicated for a message and Customer Care.......just didn’t.
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Housty
(@mick_demarco) reported
from
Larkhall, Scotland
@virginmedia It's literally only affecting phones now and was on off with laptops. Laptops have been fine for a day, signal is still there from furtheest point of house, just constantly disabling.
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia Still no service. It seems to connect then disconnect itself. This has been from Friday 12.30pm til today..
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Kelly Ann Ferguson (McElhill)
(@kellymcelhill87) reported
from
Clydebank, Scotland
@virginmedia how you treat your customers is disgusting better treatment for new customers rather than loyal ones 😔
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Maureen
(@PantheraComms) reported
from
Paisley, Scotland
When you get in from work late and just want to catch up on @Stranger_Things and can’t because, for the umpteenth time @virginmedia is down in PA1. Seems routinely to have problems after midnight yet they never admit to any issues. 💩
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Housty
(@mick_demarco) reported
from
Larkhall, Scotland
@virginmedia been on hold for 40 minutes waiting for tech support over my WiFi disabling itself and I have an important Skype call in a couple of hours.
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eileen haugh
(@finnsgran) reported
from
Motherwell, Scotland
Can anyone tell me how to get through to virgin media sat on phone on sat for 1 hour45 mins got cut off now on messaging for1 hour 38 mins no reply .... atrocious customer service
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Ross MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia Please contact me ASAP about my complaint. I was driving when your advisor contacted me and wasn't able to talk. Yet again my broadband is incredibly slow. I dont pay for slow broadband, but it appears that you charge me for it nonetheless.
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Housty
(@mick_demarco) reported
from
Larkhall, Scotland
@virginmedia There's no known issues.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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idreece hadi
(@IdreeceHadi) reported
@virginmedia There has been an outage in the BL3 area for like a week. But I've been having Internet issues for the past 6 months, nothing you have recommended or the forum has, has worked. I have tried booking some sort of engineer visit for the past 6 months but that's impossible.
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Miss peacock
(@pompeychic1524) reported
@BfSanam @virginmedia Had a similar problem yesterday. Not the way to deal with a customer who has a complaint!
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idreece hadi
(@IdreeceHadi) reported
@virginmedia Call 1 to cancellations team, After 20 minutes put through to the faults team, as she was investigating for 2 minutes she hung up. Call 2, After 20 minutes, through to the faults team, a different person. He cannot do anything as there is a problem in the area, ignores my issues
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Stephen Curtis
(@Stephen37663218) reported
@virginmedia More useless virgin media rubbish and more wasting my time as well as the emergency services
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idreece hadi
(@IdreeceHadi) reported
Intermittent connection ✅ Slow broadband ✅ Down for days at a time ✅ Expensive as hell ✅ No customer service ✅ That's @virginmedia We've been experience all of the above for 6+ months, the only way to speak to the faults team is to threaten to leave. Give me a refund.
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Sharon Fisk
(@soppyfish) reported
@CambridgeFibre I believe you are doing works in Histon. Any chance you may be planning to service those of us in the village that @btopenreach and @virginmedia have ignored?
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Stephen Curtis
(@Stephen37663218) reported
@virginmedia And it wasn’t an impression, it’s a fact. The people my partner spoke to on the phone couldn’t have cared less and even though we’ve cancelled they still had no interest in resolving the problem otherwise they would’ve done wouldn’t they
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James Claridge
(@JamesClaridge13) reported
@virginmedia your broadband service has been down at least 3 times in my area in the last week and a bit. It’s currently down still. What’s going on?
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Malcolm Sinyard
(@Mal_Area) reported
from
Whitley Bay, England
@virginmedia I seem to be having BB connection issues here!!!
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theorangeone
(@MattGriggs13) reported
@virginmedia Really?! It’s not good it’s dreadful. Sending emails that are not true and it’s been how long! If this is good I truly don’t want to see bad.