Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G51, G1, G66, G5, G32, G33 and G73.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 01/22/2026 04:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Coatbridge, Johnstone, Paisley, Bellshill, Hamilton, Uddingston, Cumbernauld, Airdrie, Motherwell, Erskine and Renfrew.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomCoatbridge Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • ab533 amanda brown (@ab533) reported from Milngavie, Scotland

    @virginmedia I notice you have ignored me I want to complain as not only have I had crap service I have also had an e mail I am being billed for Netflix! I don’t have an account Never have You are scamming me. I can’t wait to cancel my service after 15 yrs Coz you are incompetent

  • AndyMac2805 Andy 🏳️‍🌈🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@AndyMac2805) reported from Cumbernauld, Scotland

    @virginmedia Thanks for the response, I know you’ll be busy, understandably, but my tv/broadband/phone services are not working, and it’s quite necessary since I need to work from home

  • StuartHill3 Stuart Hill (@StuartHill3) reported from Motherwell, Scotland

    @virginmedia absolutely disgraceful new customer to virgin 3 weeks ago on deal of £70 a month for 12 month cancelled sports which was nightmare but now they try to take £179 out bank which I block and the cut it off leaving no WiFi or tv .... shocking 3 weeks service worst ever

  • kandibabes Ruth Marshall (@kandibabes) reported from Glasgow, Scotland

    These idiots should pull their finger out and help people with online options. #fuckyourprofits @virginmedia

  • dyanemccourt Dyane Mccourt (@dyanemccourt) reported from Chapelhall, Scotland

    @reece_dinsdale @virginmedia We got thru after an hour, they are freezing sky sports payments for now. We were £135 got them down to £84, they no longer have over seas advisors working for them there for taking ages to get thru . Keep trying good luck 😉

  • alanmcgown Alan McGown (@alanmcgown) reported from Hamilton, Scotland

    Looks like a bad move trying to contact @virginmedia when you are held on hold for an hour and still waiting

  • weedebsie19 Debbie Hughes (@weedebsie19) reported from Airdrie, Scotland

    @virginmedia Evening, is there an issue with the Virgin TIVO box tonight as I’m watching something on ‘My shows’ & it all seems to have stopped working!😢

  • paolodi67 Paolo (@paolodi67) reported from Cambuslang, Scotland

    Everyone should cancel their direct debits for @virginmedia until they start answering their calls and allowing people to downgrade their packages. We’ll soon hear from them then. Please RT #virginmedia

  • bthomson1986 BrianThomson (@bthomson1986) reported from Milngavie, Scotland

    @virginmedia have been trying to speak to someone to change my package with no luck - text service won’t reply, online can’t be done and phone Center’s no option - help please

  • michaelt1967 MICK🇮🇪T🇮🇪 (@michaelt1967) reported from Glasgow, Scotland

    @Tam_Selleck @virginmedia been up and down past 10 days

  • MamaSilverside 🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿MamaSilverside (@MamaSilverside) reported from Glasgow, Scotland

    Oh yay. @virginmedia is down again. Just to make being on lockdown even more fun. 🙄

  • itsjuststewart Stewart Priest  🌈 🏒 (@itsjuststewart) reported from Clydebank, Scotland

    @virginmedia Thanks ML. My issue is with the misleading info in your initial comms to me. It does not reflect what @TurgenSec says is in the database. I don’t particularly care what you say to the ICO. Your first duty as the data controller is to me, the subject of the data.

  • minniemilto Jayne Rowe (@minniemilto) reported from Renfrew, Scotland

    @virginmedia is there problems with your service tonight. Parents tv stopped working. He phoned and you were to phone back but no return call.

  • MargotMcCuaig Margot McCuaig (@MargotMcCuaig) reported from Glasgow, Scotland

    @mikeybhoy11 @virginmedia Long may that continue. Checked their site and there’s an issue in Glasgow. Was intermittent all day and now gone completely 😭

  • StuartHill3 Stuart Hill (@StuartHill3) reported from Motherwell, Scotland

    Shocking @virginmedia brand new customer 20 days ago simple request switch from sports to movies to be told no pay for a service you can’t watch... is this customer service at this time of challenges. Didn’t get this with @skytv 😡😡

  • ycruiselesley lesley (@ycruiselesley) reported from Newton Mearns, Scotland

    @virginmedia Not an acceptable service answers really are just to make you go away, which sadly I will now be from from virgin media

  • GeePaton Grahame Paton (@GeePaton) reported from Kirkintilloch, Scotland

    @virginmedia no internet for over a day saying the password for the router is wrong when it’s not and when run a test it’s saying there’s no issues in my area

  • IainBaileIain Iain J. (@IainBaileIain) reported from Milngavie, Scotland

    @gillykim55 @virginmedia Think you need to do that by phone. I've not found a way of removing stuff before. They are happy enough to sell you more of their crap online. I'm thinking of ditching @virginmedia entirely. Apart from broadband I dont think I actually use anything else i get from them

  • ycruiselesley lesley (@ycruiselesley) reported from Newton Mearns, Scotland

    @virginmedia Sorry they never bothered to get back to me yesterday last message at 15.59 to say looking at account then nothing!

  • Keh3112 Karen hughes (@Keh3112) reported from Milngavie, Scotland

    @virginmedia every night our service drops out saying invalid internet connections . I’ve had a new router, there’s no flashing lights just no connection! Can watch tv but not catch up /on demand. Has went on for months! Fed up phoning 🙄

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BethNutter Beth ****** (@BethNutter) reported

    @virginmedia have the worst customer service. You have billed me incorrectly and I’ve now been waiting 5 hours for a solution.

  • RBL789 RBL (@RBL789) reported

    @virginmedia Well, it came back for an hour and down again. Now what??

  • NathanG199401 Nathan Green (@NathanG199401) reported

    @virginmedia why’s the date connection not working I have 7gb on my date ?

  • sxkirby kirbyla (@sxkirby) reported

    @virginmedia Hi - would it be possible to let me have the contact details for customer complaints? I’ve tried customer service but now had 3 different answers from 3 different people, none of which has resolved the issue. Warmest regards

  • BeeCycling BeeBee 🐝🐝 (@BeeCycling) reported

    @virginmedia I got that sorted out through the WhatsApp service, thank you. But I still think this is something that I should be able to do on your website.

  • Christo49045229 Chris Nelson (@Christo49045229) reported

    To anyone thinking of signing up with @virginmedia, don't bother. A month, three missed installation dates, awful customer service (including being hung up on three times and disconnected several more), and no compensation for inconvenience. Total shambles.

  • Ca33ieKins Caz (@Ca33ieKins) reported

    @virginmedia It's fine now but this is happening on a weekly basis. The broadband is always disconnecting so I have to constantly reconnect so working from home is almost impossible. I have to reset the broadband box which takes time. I don't understand what the issue is. No bill deduction.

  • flora_gibbons Flora Gibbons (@flora_gibbons) reported

    @virginmedia @virginmedia We havent had internet at our flat for 5 months - yet you have charged us. We have paid for internet boost add on's just to work at home. We have spent HOURS on the phone just to find out whats going on. Your service is ABYSMAL. This certainly isnt #betterconnected

  • StormHeaford tracy heaford (@StormHeaford) reported

    @virginmedia This is the 7th one in past 3 months. Its getting really inconvenient not to say costly when you pay for a service you dont receive. Then they want to charge me £25 to change landline number. Joke !

  • RichieGee74 RichieGee (@RichieGee74) reported

    @virginmedia Clearly not or else I wouldn’t be experiencing these issues and the matter of been resolved! This should of been very simple and has turned into a complete nightmare!