Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G32, G40, G3, G4 and G72.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 12/11/2025 19:20

December 11: Problems at Virgin Media

Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Cumbernauld, Hamilton, Airdrie, Motherwell, Paisley, Erskine, Renfrew, Bellshill, Bothwell, Coatbridge, Clydebank, East Kilbride and Johnstone.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • evilgareth Gareth King (@evilgareth) reported from Glasgow, Scotland

    @virginmedia That's the issue. The status bit on the site doesn't get updates...

  • evilgareth Gareth King (@evilgareth) reported from Glasgow, Scotland

    Hey @virginmedia any clues when our broadband will be back? Slipped fix time twice & the other services (phone, TV) work... Unlike myself, partner & kids who can't as we've been offline all day now

  • evilgareth Gareth King (@evilgareth) reported from Glasgow, Scotland

    @virginmedia The fix time has twice slipped.. it's "not ideal" that we are trying to work offline as a teacher & Citizens Advice Bureau manager (in addition to offline homeschooling now too) #virginmediadown #homeschooling

  • InnesRoss2 Innes ☺️🌷 (@InnesRoss2) reported from Glasgow, Scotland

    @virginmedia Our internet has been down all day and I’ve tried everything to fix it. Please help!

  • connor_gary Gary Connor (@connor_gary) reported from Dullatur, Scotland

    @virginmedia @MartinSLewis I am trying to cancel my contract due to price hike. Contact number unavailable and up to 4 hour wait on chat. Plenty operators available when you cold call customers. Please sort out phone and chat response

  • ConorBurns67 Conor Burns (@ConorBurns67) reported from Coatbridge, Scotland

    @virginmedia Wifi still not working. Been down for about 4 days now. Ended up unplugging our superhub 2 and plugging in the superhub 3 which was sent out a while back. Still not working though

  • XRachelRoss Rachel ♥ (@XRachelRoss) reported from Kirkintilloch, Scotland

    Complaint raised with @virginmedia on the 17th of December when my bill was produced (for more than double what it should be) and still haven’t heard anything yet they managed to take the incorrect payment. Shocking service.

  • ConorBurns67 Conor Burns (@ConorBurns67) reported from Coatbridge, Scotland

    @virginmedia Both not working

  • jonzo1 Jonathan Abourbih (@jonzo1) reported from Glasgow, Scotland

    @virginmedia my internet has stopped working a few minutes ago. Any network issues in South Glasgow?

  • paulyboy1888 Paul Craig (@paulyboy1888) reported from Glasgow, Scotland

    @Maca34938981 @virginmedia Mine has been fine all day, it’s broke into area codes not postcodes, your area must be down, I’m ok in penilee

  • ifeelalright Sam (@ifeelalright) reported from Motherwell, Scotland

    @virginmedia Can't help but notice the same thread in the replies to your tweet. Terrible service, broad band cuts out constantly and no deals for long time customers. I agree with them all. Watch for the bot response below👇👀

  • CakesByKinane Cakes By Kinane (@CakesByKinane) reported from Glasgow, Scotland

    @virginmedia hi I’ve been trying to get in touch now for a few days about a new hub as mine is 5.5 years old and my wifi is so poor because of it. Can someone get back to me please? Thanks!

  • ryang23_ ryan (@ryang23_) reported from Glasgow, Scotland

    @virginmedia any updates on the internet being down g51

  • MCrothall Marc Crothall (@MCrothall) reported from Milngavie, Scotland

    @virginmedia Not a 100% as signal dropped out a few times during the day mid meeting /lesson- better today & hopefully it will hold up in days weeks ahead as it looks like we are in for a longer haul with #homeschooling #workingfromhome

  • LarryCuffe Larry Cuffe (@LarryCuffe) reported from Hamilton, Scotland

    HELP! I am trying to contact Virgin Media to drop TV from my package. When I phone a robot, with a warm and friendly voice redirects to the website. I then have a typed conversation with a warm and friendly robot who sends me to the phone. How do I get to speak to a real person?

  • ryang23_ ryan (@ryang23_) reported from Glasgow, Scotland

    @virginmedia why’s the Internet down?

  • gilkes1975 Gillian Cruden Kelly (@gilkes1975) reported from Bishopbriggs, Scotland

    @virginmedia can you help me I am constantly getting an error message ‘ops something went wrong’ when trying to view recorded programmes?

  • paulyboy1888 Paul Craig (@paulyboy1888) reported from Glasgow, Scotland

    @Maca34938981 @virginmedia Definitely, when mine is down my catch-up on my tv box and everything is down, is crazy how much we rely on broadband now, no Netflix nothing

  • Doug1tux1 Douglas lindsay (@Doug1tux1) reported from Glasgow, Scotland

    @virginmedia you should tell your Indian call handlers who are cold calling old customers not to shout at them for not being with virgin media, it’s just rude.

  • XRachelRoss Rachel ♥ (@XRachelRoss) reported from Kirkintilloch, Scotland

    @virginmedia Great help. After 3 days of texting with people for help I’ve been told to phone up to resolve. Your departments are a mess & the times I have to wait for YOU to fix YOUR mistakes are a joke.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Tonyraw26 Tony Rawlings (@Tonyraw26) reported

    @virginmedia This is been going on for about 8 months now can't use the Internet at lots of times my children have had to miss lessons. Was told if I upgraded from 200mb to 360mb it would work but still not working

  • BoulterRichard Richard Boulter (@BoulterRichard) reported

    @afcbally @virginmedia Just tried ringing and get automated message that they've found the problem and it should be fixed by 230pm!

  • gregGwhelan greg whelan (@gregGwhelan) reported

    @virginmedia Fair play, saw engineers out locally yesterday, seems better now but still prone to buffering which is disappointing as we are on so called fastest service?

  • KingzzR3tro 💥RG_DanFPS💥 (@KingzzR3tro) reported

    @virginmedia Listen been through this with you as a company to many times now and that wont sort it out. A new hub is needed still getting bad wifi even after having a new outside wire put in which isn't a fibre cable and i am still mad about as its the old cable.

  • Tonyraw26 Tony Rawlings (@Tonyraw26) reported

    @virginmedia After 8 months of working on and off told that upgrading my service it would work still not working having to leave. They are using lack of service so my kid can't do school work to up sale is this legal. @richardbranson @VirginMediaCC

  • tatumsfluffer Neil Sharpie Sharp 🏳️‍🌈 (@tatumsfluffer) reported

    @robjerome @a_damster @virginmedia Same. Looking at moving back to Sky. I know we don't as big a data download, but they're now just too unreliable. We put up with it for 18 months and the promised to make it better never come to anything.

  • Mathar67 Matt Harrold (@Mathar67) reported

    @virginmedia Strange situation that in logging a complaint about the length of getting a problem sorted, it takes 28 days to reply

  • MattyDownes28 matty (@MattyDownes28) reported

    @virginmedia hi... is there any outages in the Telford area? Woke up this morning and no internet. Trier resetting the router. Even your service status page is "making some essential changes". Any ideas?

  • Anxiousk81 K (@Anxiousk81) reported

    @virginmedia Regarding the service issue...when is there not an issue in the area. It’s always down even when the site says there are no apparent issues

  • RichardNevard1 Richard Nevard (@RichardNevard1) reported

    @virginmedia it’s amazing how I’ve sat on hold for 2 hours waiting to speak to customer retentions and then I get hung up on. Is it only new customers you want