Virgin Media outages and service status in Glasgow, Scotland
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Glasgow, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 20, 9:45 PM GMT+1.
- Internet (63%)
- Wi-fi (18%)
- TV (11%)
- Total Blackout (6%)
- Phone (1%)
- E-mail (1%)
The latest reports from users having issues in Glasgow come from postal codes G71 , G13 , G5 , G1 , G32 , G52 , G14 and G21 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Hamilton, Motherwell, Clydebank, Barrhead, Paisley, Airdrie, Erskine, Johnstone, and East Kilbride.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
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Internet | 1 day ago |
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Bellshill
|
Internet | 2 days ago |
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Glasgow
|
Internet | 2 days ago |
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Glasgow
|
Internet | 2 days ago |
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Glasgow
|
TV | 2 days ago |
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Glasgow
|
TV | 2 days ago |
Nearby cities with recent reports
2 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia Thanks. I'll try that. When I do a status check it flags Tivo right away but shows no issues with broadband or phone when I then run a broadband check it says there's an intermittent fault in my area. !
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don mackeen (@donmackeen) reported from Glasgow, Scotland@virginmedia That's useless. The service comes and goes, so you won't compensate me. And if have to deal with a "service" that continually cuts out
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TDR-Dazabelle 👑 (@DarrenMcGuigan5) reported from Dennistoun, ScotlandAnyone else having issues with @virginmedia today I can't get online no signal Nada
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David A (@tofolo_1) reported from Glasgow, Scotland@virginmedia how do I contact the help team? Recently joined and trying to setup billing / online account says to call you. But 0345 is 30p a minute. Can't find webchat, can't find text thing, don't have a live landline yet. I can access the dark web easier!
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don mackeen (@donmackeen) reported from Glasgow, Scotland@virginmedia Service still screwed up, any ideas when this will be fixed @virginmedia?
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𝕽𝖚55𝖊𝖑𝖑 𝕱𝖚𝖑𝖙𝖔𝖓 (@rjmfulton) reported from Thornliebank, Scotland@virginmedia hi, just wondering if your support staff are trained on identifying and handling complaints properly? So far “to express my dissatisfaction” and “I would like to complain” haven’t worked.
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dios mio la creatura 🏳️🌈🇺🇦 (@lordofanywhere) reported from Glasgow, Scotland@virginmedia is a complete and utter joke in Glasgow. Apparently there is a fault and won’t be resolved until January 5th. On Twitter, they redirect us to the service status page, which is “experience some problems” and we can’t check service status. Compensation is in order.
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oor Jim (@jimnimmo60) reported from Airdrie, Scotland@O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.
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bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland@virginmedia The ‘step by step help’ doesn’t help. It tells me thing I already know - restart hub check connections, reset.
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Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia Hi, it's been like this since last Thursday. Our Tivo box is constantly flashing and apps don't work as we have no Internet probably. Internet not worked since then. Its a real issue as we need Internet to work.
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Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland@virginmedia any chance you can contact me regarding my house phone which hasn’t worked for 7weeks. Have written to Sunderland and spoken to robots, and constantly get told to dial 151 which I can’t as house phone line is the problem!ty
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wolfofwhickham (@wolfofwhickham) reported from Glasgow, Scotland@virginmedia Very simple .... I never had paper billing it started and I keep getting charged for it .... and no matter what is discussed or sorted on a call wotyncustomer services it keeps getting charged. ...
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Vero Walters (she/elle) (@csersrule) reported from Milngavie, ScotlandSo this is new- I spoke with a CSR @virginmedia in Scotland. I struggled with her accent & she got irritated with me & snarled "Do you even understand English?" I mean, I have a few degrees issued from Canadian universities... maybe they felt bad for me?
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Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia OK. That's fine . Every time I service check my broadband it tells me there's a fault in my area and its being investigated and to come back in 24 hours and it will be looked into but when I do this it just gives the same response . Its very confusing. And not very helpful at.
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Ross R MacLean (@jamboross) reported from East Kilbride, Scotland@virginmedia I was extremely impressed with the service that I received tonight to arrange for my services to be looked at on the 3rd of October. The handlers manners were perfect and I'm delighted with the service that we received. Please pass this onto him, thanks.
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Respawn Doesn't Respond (@PotatoAimZero2) reported from East Kilbride, Scotland@virginmedia Connection keeps cutting every 45 or so minutes. Receiving 0 to no network what so ever at any giving time. "Unstable network". Before you asked yes the router has been reset and tested multiple times. Turned off and on and yet still the same issue.
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Paul Ford 🏴🇪🇺 (@Paul_Ford80) reported from Hamilton, Scotland@virginmedia Hi, any issues affecting ML3 0QJ? Had no service on my broadband for about half an hour and its been on and off all day. Thanks.
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Ironside Design (@ironside_design) reported from Kirkintilloch, Scotland@virginmedia Hub3.0 no problems with connection and had a few other Virgin customers say the same about connections dropping out
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sandy Moore (@SandyMo45739639) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV50 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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doozerlyn (@doozerlyn) reported@virginmedia Sort the red button issue or make some refunds to customers for breach of service
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Paul Green (@pgreen83) reported@virginmedia I have sent you two private messages and have not had a response. Is this how you treat customer complaints?
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Malcolm Day 🏴 (@MalcDaySTFC) reported@virginmedia @Carolestfc1 Cancel the subscription as not fit for purpose! Either that or a refund is the least you should expect.
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Sana (@LadySs) reported@virginmedia service team have been truly abysmal in dealing with the situation involving a 91-year old lady who was out of contract. She was repeatedly told to check your emails unacceptable given her age and circumstances.The lack of compassion and understanding shown is bad
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G (@gemgemmzzzz1) reported@virginmedia It’s been going on for weeks now and the completion date keeps getting pushed back meanwhile I have to deal with terrible internet connection
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Gary Jackson 🇺🇦 🍻🎙📻 (@Gary_P_Jackson) reported@JFab208 @virginmedia 28 August according to service status
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Jambo (@The_real_Jambo_) reported@CliveR39 @virginmedia @Ofcom I lost tv service before the world cup started for 16 days, I was told I would recieve automatic compensation but didnt recieve any discount, had to raise a complaint and they told me they would offer £20 as goodwill gesture because I didn't have total loss of service.
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Skinny John (@JLTFC) reportedRed button still not working,how about a discount on TNT sports to make up for it. @virginmedia
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Dennie Smith (@DennieSmith6) reported@virginmedia my 89 friend move just house , her new area cant supply Virgin but thats not stopped you sending her a £700 bill for leaving her contract!! Shes been a customer for 12 years. She is so worried and upset.