Virgin Media outages and service status in Glasgow, Scotland

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Hamilton, Bellshill, Clydebank, Motherwell, Paisley, Airdrie, Erskine, Renfrew, Johnstone, Bothwell, East Kilbride, Viewpark, Blantyre, and Cumbernauld.

City	Problem Type	Report Time
Glasgow	Internet	2 hours ago
Hamilton	Internet	3 hours ago
Glasgow	Internet	4 hours ago
Bellshill	Internet	8 hours ago
Glasgow	Internet	13 hours ago
Glasgow	Internet	15 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

• 
  David McGill (@DavidMcGill7) reported 46 seconds ago from Glasgow, Scotland

  @virginmedia TV & Internet was down for 4 days last week now it’s all off again & won’t be fixed until tomorrow night at the earliest, a dreadful service 🤬

• 
  Ironside Design (@ironside_design) reported 5 minutes ago from Kirkintilloch, Scotland

  @virginmedia Hub3.0 no problems with connection and had a few other Virgin customers say the same about connections dropping out

• 
  Kieran Reynolds (@keybo7) reported 11 minutes ago from Clydebank, Scotland

  @virginmedia How did folk manage to buy these when site down?

• 
  rach ✨ (@seawxy) reported 13 minutes ago from Motherwell, Scotland

  been trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of house 🖕🏽

• 
  don mackeen (@donmackeen) reported 16 minutes ago from Glasgow, Scotland

  @virginmedia That's useless. The service comes and goes, so you won't compensate me. And if have to deal with a "service" that continually cuts out

• 
  Anne Marie McPhee (@nuttynanaannie) reported 16 minutes ago from Motherwell, Scotland

  @virginmedia Hi, my broadband is down again, the same result intermittent connection but I've no app access I.e netflix etc. Any idea the problem and when it will be fixed?

• 
  AR #55 (@G1NG355) reported 18 minutes ago from Glasgow, Scotland

  @virginmedia Now we're looking at alternative suppliers as we're absolutely disgusted. Loyal customer for 30plus years.. Thousands upon thousands spent.. For what?

• 
  Elenita (@Coops_71) reported 19 minutes ago from Thornliebank, Scotland

  @virginmedia I’ve waited 12 hours and still have the same issue

• 
  Alan Lappin (@GiggsyBlantyre) reported 24 minutes ago from Hamilton, Scotland

  Here @virginmedia - any idea of some suggestions please, on how to contact your complaints/Customer Relations Team about a complaint I’ve submitted? Tried phoning, passed from pillar to post in the sub-continent, and getting nowhere. Two words: NOT GOOD ENOUGH.

• 
  Willem_Wikkelspies (@spongebath63) reported 25 minutes ago from Dennistoun, Scotland

  @virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!!!!!!!!!!!!

• 
  Vero Walters (she/elle) (@csersrule) reported 27 minutes ago from Milngavie, Scotland

  So this is new- I spoke with a CSR @virginmedia in Scotland. I struggled with her accent & she got irritated with me & snarled "Do you even understand English?" I mean, I have a few degrees issued from Canadian universities... maybe they felt bad for me?

• 
  #YesScots Prisoner X Scotland Just Another Human (@WYesscots) reported 28 minutes ago from Airdrie, Scotland

  @tristanpw1 @virginmedia @RishiSunak By dipping into One's personal wealth of £700++ million accrued by robbing the ordinary poor blind & the odd global financial crash or one's O/s Tax haven accounts imho like me Tory m8s.

• 
  That Glasgow Florida Family🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@GlasgowThat) reported 35 minutes ago from Cambuslang, Scotland

  @virginmedia Bullshit! I’m gonna do everything I can on social media to let everyone know what a **** customer service and service you supply. This is not a one time thing it has been constant. I will ensure anyone thinking about joining to go elsewhere. Keep checking my page and you will see

• 
  dios mio la creatura 🏳️‍🌈🇺🇦 (@lordofanywhere) reported 38 minutes ago from Glasgow, Scotland

  @virginmedia is a complete and utter joke in Glasgow. Apparently there is a fault and won’t be resolved until January 5th. On Twitter, they redirect us to the service status page, which is “experience some problems” and we can’t check service status. Compensation is in order.

• 
  Anne Marie McPhee (@nuttynanaannie) reported 50 minutes ago from Motherwell, Scotland

  @virginmedia Hi, thank you for replying. I can't see where to register. I did another service check and it says an intermittent service fault is affecting my area. But gives no guidance/option to register for loss of service. Guidance please.

• 
  wolfofwhickham (@wolfofwhickham) reported 52 minutes ago from Glasgow, Scotland

  @virginmedia Very simple .... I never had paper billing it started and I keep getting charged for it .... and no matter what is discussed or sorted on a call wotyncustomer services it keeps getting charged. ...

• 
  Kevin Jackson (@kevinnjackson) reported 53 minutes ago from Thornliebank, Scotland

  @virginmedia is there an issue with Virgin Media broadband and phone connection in Glasgow? Neither are working for us and we can log a fault online

• 
  Dave (@MXK1000) reported 53 minutes ago from East Kilbride, Scotland

  Guys supposedly from @bt_uk going round the doors in EK saying my neighbours have complained of slow internet speeds. That's ok I'm on VirginMedia. They asked me to do a speed test on my phone. I told them to piss off. 1 I'm not a BT customer 2 I'm not your data source

• 
  David (@DRoss215) reported 57 minutes ago from Paisley, Scotland

  @virginmedia I was promised a reconnected service by yesterday. Didn't happen no form requested 😡😡

• 
  Willem_Wikkelspies (@spongebath63) reported 59 minutes ago from Dennistoun, Scotland

  @virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MrsHoustie🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Houstie1886) reported 5 minutes ago

  @virginmedia Any idea when internet will be back up and running in ML1? Service status says no issues. Helpline says working on it. Had no internet since yesterday. Thanks.

• 
  Jonny (@MisterBeergut) reported 6 minutes ago

  @Kirsty_x85 @virginmedia Many company sales people do this, because they have been told that not knocking is following the cold calling rules. The posting of cards through letterboxes is what most of them do instead. I have the same problem. At least you were not disturbed by the hard sell.

• 
  Frazzz (@FrazzzYT) reported 8 minutes ago

  I guess @virginmedia hardware can't handle a little rain? No wonder they go down so much in Scotland -_-

• 
  STEPHEN (@stevied151181) reported 10 minutes ago

  @virginmedia I've just had a lovely chat with Kabeer to renew my contract. He was polite, friendly and helpful. Please make sure he's praised for his customer service. 5🌟

• 
  TWheezy (@TheRealTwheezy) reported 12 minutes ago

  @virginmedia ever since I renewed with you my WiFi gas been absolutely terrible.

• 
  Anthony Ellis (@WentTimb) reported 18 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV7 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

• 
  Charlotte 🦄🧚‍♀️ (@char_bone) reported 21 minutes ago

  @DiBrander We left Virgin Media because they were awful at fixing issues. We had a fault go on for over a month but no compensation because you have to have full service loss. It was over £90 a month too.

• 
  Paul Toner (@paul_k_toner) reported 22 minutes ago

  @virginmedia what’s the issue in G72 area? Was supposed to be fixed overnight and now set to be out all day?

• 
  MR COOL (@Lifeline04India) reported 24 minutes ago

  @virginmedia @VirginMediaNews Dear Team i have shown my interest foir broadband however after registering i should receive details for refernce. But i didnt receive. If i am not getting poroper support fromyou why to go for contract. Please call back urgently

• 
  Chris (@ChrisLew300) reported 26 minutes ago

  @VictorMeldrew77 @virginmedia Ensure you register the outage on their website, then you might get compensation.