Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G32, G40, G3, G4 and G72.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 12/12/2025 11:20

December 12: Problems at Virgin Media

Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Cumbernauld, Hamilton, Airdrie, Motherwell, Paisley, Erskine, Renfrew, Bellshill, Bothwell, Coatbridge, Clydebank, East Kilbride and Johnstone.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Wi-fi
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • honto75 jon bhoy 🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@honto75) reported from Glasgow, Scotland

    @virginmedia my virgin is down I’ve got no channels or broadband

  • Soctty123 Soctty123 (@Soctty123) reported from Paisley, Scotland

    @virginmedia No problem. It's very rare that I've had problems with my service, and sorted reasonably quickly.

  • Wizzler_uk Gavin Jackson (@Wizzler_uk) reported from Motherwell, Scotland

    @virginmedia @Shadow_Official Just like the home hub 3 issues.

  • Wizzler_uk Gavin Jackson (@Wizzler_uk) reported from Motherwell, Scotland

    @virginmedia @Shadow_Official Haha if I called right now and said I had issues with shadow (I don't use mine for gaming) you're "support" wouldn't have a clue what I'm talking about, then they'd say everything looks fine on your end so it must be (a) my pc, (b) shadows servers or (c) it's someone else's fault

  • dtr1984 🏴󠁧󠁢󠁳󠁣󠁴󠁿David🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@dtr1984) reported from Glasgow, Scotland

    😂😂 all @virginmedia was down for about an hour there and I'm on their Twitter and they are getting dogs abuse and people demanding compensation 😂 that's the modern world for you , my guess is these people were born after 1997 😂😂

  • dtr1984 🏴󠁧󠁢󠁳󠁣󠁴󠁿David🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@dtr1984) reported from Glasgow, Scotland

    @virginmedia hurry up and get this issue fixed , laughable that it can affect so many people , TV , internet , my wifi and phone are down

  • quietarea1 Neil Crossan (@quietarea1) reported from Glasgow, Scotland

    @virginmedia down again. Been kept waiting for 4 days for phone was unable to work due to the mobile drop out and now no service. Customer service I’m sure will be up to their usual rubbish standard

  • MattLeads Matt Leads 🧠 (@MattLeads) reported from East Kilbride, Scotland

    @virginmedia @frazz250 A lot of people are having the same issue all across the uk atm. Hopefully they fix it soon

  • SheridansLaw Sheridans Solicitors (@SheridansLaw) reported from Glasgow, Scotland

    Our office has been affected by the recent @virginmedia outage. We are hoping to have our services up and running again soon.

  • Wizzler_uk Gavin Jackson (@Wizzler_uk) reported from Motherwell, Scotland

    @Vadoseflame @Shadow_Official @virginmedia Never have been, I remember having a local techs mobile number because anytime anyone joined locally it borked my connection, and he'd fix it on the way home. So many 2hr+ calls to tell them I was offline and go through "diagnostics".

  • carolstrach CAJ (@carolstrach) reported from Airdrie, Scotland

    @virginmedia like many others I have no internet service I’m in ML6. For a communications company your communication and customer service are shocking!!!

  • Beckinder MunsterBecks (@Beckinder) reported from Glasgow, Scotland

    @virginmedia Virgin Media. I am moving house and cannot get Virgin and I've been told I need to lay a fee to leave even though you cannot provide the service

  • debbievee25 Loyal🐻Since 87🇬🇧 (@debbievee25) reported from Glasgow, Scotland

    @virginmedia can you tell me if there is a problem in the area 28 GLASGOW please as my Internet is not working at home

  • cameronkelly__ Cam💜 (@cameronkelly__) reported from East Kilbride, Scotland

    Virgin media is the WORST company to have WiFi with oh my god, use my 4g more than I use their WiFi bc it’s doesn’t work half the time 🥴

  • Moggydd Morag (@Moggydd) reported from Motherwell, Scotland

    @SnoBaloyi @virginmedia I have no service on ML2 area

  • carolstrach CAJ (@carolstrach) reported from Airdrie, Scotland

    @Rickster1873 @virginmedia Yeah mine is just the same! Gonna call them now for a laugh!! Their Twitter is absolutely no help at all and for a Communications company is shocking!!!

  • GOTHICGUY270477 ALAN (@GOTHICGUY270477) reported from Cambuslang, Scotland

    @virginmedia hi my service is down can you help Glasgow G734ly

  • Beckinder MunsterBecks (@Beckinder) reported from Glasgow, Scotland

    @SkyUK Just sent you a DM asking a few questions about the credit switch service and the packages. As I have to pay leave @virginmedia #jokeshop

  • Will_L_Penn Will N7 (@Will_L_Penn) reported from Motherwell, Scotland

    @virginmedia our broadband and tv is down and when I try to contact customer support the wait is over 30 minutes what’s going on post code is ML1 1HW

  • Beckinder MunsterBecks (@Beckinder) reported from Coatbridge, Scotland

    @virginmedia But it's not my fault you cannot transfer my service. Yet I'm being penalised for it

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DuncanHarrop Duncan (@DuncanHarrop) reported

    @virginmedia Unfortunately I’ve been given no reference. When I have gotten through to someone they’ve only said theres an outage and will be fixed by 11th Feb, then 17th Feb...

  • chrisjonbennett Chris Bennett (@chrisjonbennett) reported

    @virginmedia I've been on the phone with you for over an hour and now you've just cut me off. I've been trying to cancel my contract / disconnect services for a month now. I'm cancelling my DD - this is unacceptable service.

  • dave_taylor1265 Dave(6x🏆)🔴CHAMP19NS 🔴 (@dave_taylor1265) reported

    @virginmedia we cancelled our contract had various calls to keep the service but told them no.we have now had an email saying thanks for making changes and started a new contract tried to call for days but no answer if we get no response we will be getting in touch with @Ofcom

  • _Jxeleach Joe (@_Jxeleach) reported

    @virginmedia Ironically he said the last time there was a problem with the “little green box at the end of the street” and we needed switching to a new Chanel. I’m not sure if that means anything to you but even after he’s done that... it’s still broken. Previously they blamed the hardware

  • AstroTaff AstroTaff (@AstroTaff) reported

    Can someone at #virginmedia help explain a very confusing letter sent to me please?

  • rtalwar Rohit Talwar (@rtalwar) reported

    Does anyone know how to cancel @virginmedia broadband? I've been trying for ten days and their customer care people are the worst and rudest I've ever come across.

  • annecambridge Anne Campbell (@annecambridge) reported

    @LucyWCam @virginmedia I had same problem and eventually cancelled my subscription. That prompted them to ring me! I have now changed over to Zen for broad band and just using free view for TV. It is wonderfully trouble free and costs a fraction of Virgin- and they have terrific customer service!

  • rtalwar Rohit Talwar (@rtalwar) reported

    By now I have spent ~12 hours trying to get rid of a @virginmedia connection. They make you wait, make you speak to 3 different [unhelpful] teams and then disconnect while you're talking. The lack of service to paying customers is frankly shocking.

  • Tim31065542 Tim (@Tim31065542) reported

    @smiles333 @MartinSLewis @virginmedia Just stop your DD. Their quick enough to contact you then. When they took over from NTL they tried to screw me over by breaking the channels up into packages. But I never paid them a penny because I’d never been informed that they’d taken over NTL.

  • elleymariee elley (@elleymariee) reported

    @virginmedia hey my box has broken and I can’t get hold of anybody l! Could you please help?