Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G5, G1, G3, G22, G2, G53, G73 and G71.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 05/06/2025 01:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, East Kilbride, Motherwell, Erskine, Paisley, Hamilton, Johnstone, Coatbridge, Renfrew, Airdrie, Newton Mearns, Cumbernauld, Larkhall and Uddingston.

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City Problem Type Report Time
United KingdomGlasgow TV
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomBellshill Internet
United KingdomGlasgow Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • allym08 Ally Mason (@allym08) reported from Hamilton, Scotland

    @Cossybhoy67 @bazza141 @virginmedia Cheers m8 ours just shut down error codes for unplugged cables etc los different codes on different TVs

  • seanbrownrec Sean Brown (@seanbrownrec) reported from Glasgow, Scotland

    The award for worlds worst customer services goes to @virginmedia utterly disgraceful. #MoveToSky

  • squawkbox Will 🇪🇺 (@squawkbox) reported from Glasgow, Scotland

    @gawuffy @virginmedia Annoyingly I get no mobile coverage in my flat, I have to stand near the window to do anything and there is only a weak 2G, sometimes 4G signal - so I can't use phone for internet alternative.

  • Caitlin_Curri3 Caitlin Currie (@Caitlin_Curri3) reported from Airdrie, Scotland

    @virginmedia my internet service has been absolutely shocking the last two weeks (not that it’s actually that great usually anyway!!) sick of paying for a service I don’t get between this and the mobile problems wish I’d never joined virgin for anything

  • canadianweeg Kris Schimmel (@canadianweeg) reported from Glasgow, Scotland

    @virginmedia Down again! No faults on your website but whole street is down do it must be at your end

  • _Grejurn Grejurn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 @FurLough 2020 (@_Grejurn) reported from Glasgow, Scotland

    @virginmedia That's the result from running the test after logging in from the link you sent me. Running the test from my router doesn't show up any problems. Logs at the times had No Ranging Response, SYNC timing Sync failure, RCS partial service, no unicast maintenance opportunities errors.

  • canadianweeg Kris Schimmel (@canadianweeg) reported from Glasgow, Scotland

    @virginmedia It’s down again!

  • DeekTheDiamond Derek Thomson (@DeekTheDiamond) reported from Airdrie, Scotland

    @virginmedia help! My tivo box won't restart. Switched it off for over 12 hrs last nite but still won't come back on.

  • jimnimmo60 oor Jim (@jimnimmo60) reported from Airdrie, Scotland

    @virginmedia We’ve been having issues. Especially with the on demand service or anything we record. Constantly asking us to test the connection. I’ve switched everything off and back on again. Including modem and still getting the same error.

  • NicC28 NicCon (@NicC28) reported from East Kilbride, Scotland

    Hi @virginmedia we have just had a call from a really pushy guy who claims to be a network engineer and says he is coming to the house today because he is not busy and he will be collecting our old equipment and if we dont give it back today we will pay another charge. We were

  • Kennyf1283 Kenny from the Block (@Kennyf1283) reported from Glasgow, Scotland

    @virginmedia You are clearly having ongoing network issues across the country. It would be good if you actually acknowledged instead of pretending everything is fine on your main Twitter feed.

  • scottyoung16 Scott Young (@scottyoung16) reported from Paisley, Scotland

    Currently trying to work from home and @SkyHelpTeam broadband has been down since the weekend. Called and they said there’s no known issues, yet the issue I have is I STILL can’t get connected. A switch to @virginmedia might be in order

  • BigRangersBear 𝕽𝖆𝖓𝖌𝖊𝖗𝖘 𝕭𝖊𝖆𝖗 (@BigRangersBear) reported from Motherwell, Scotland

    @hunter_19851 @skytv @SkySports @virginmedia The terms of your contract have changed. Your paying for a service you're no longer recieveing.

  • fatshez Chris (@fatshez) reported from Kirkintilloch, Scotland

    @KirstyScanlan @Kennyf1283 @virginmedia We had them in the last house. Complained poor broad band. Cane home to them unloading tools from a van about to dig up our brand new lawn.

  • keybo7 Kieran Reynold (@keybo7) reported from Clydebank, Scotland

    @virginmedia my box is not receiving signal. It has power but internet connection not working and ive no tv. Guy spent 30 mins on phone trying to fix it. Not good enough!

  • Tricky_1984 Richard brawley (@Tricky_1984) reported from Barrhead, Scotland

    @JenG1210 @virginmedia Use your phone to hotspot hopefully won't be down long my sis had to do that last week it actually didn't use much data xx

  • Caitlin_Curri3 Caitlin Currie (@Caitlin_Curri3) reported from Airdrie, Scotland

    @virginmedia My WiFi has been cutting off at least once a day and if not then running extremely slow, making most days almost impossible to WFH. Mobile issues are more to do with customer service which I have already logged complaints about. Just wish I could exit early without any fees

  • HendoHd93 HendoHD93 (@HendoHd93) reported from Clydebank, Scotland

    @cliveillenden @BrightonPoutine @PlayPositive @eurogamer Exactly I have the cheapest virgin media connection wirh the **** hub 3 router and plug Ethernet in like I would with my pc and PS4 anyways and it runs perfect.

  • StevoMcKenna7 Ⓥ Vegan Alba (from 🏡) 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🌱🌍 (@StevoMcKenna7) reported from Motherwell, Scotland

    Virgin media down again. Such a shit service at times.

  • casccvc helen corcoran (@casccvc) reported from Glasgow, Scotland

    @virginmedia you really need to sort your connections!!!! Getting sick and tired of paying full price for a sub par service!!! 😠😠

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • becstalumps Becs (@becstalumps) reported

    @virginmedia The calls dropped when I was waiting to speak to someone 5 or 6 times. Connection keeps dropping. I finally spoke to someone yesterday who advised no faults. There's been issues today too. Pointless trying to find resolution when you're telling me theres no issue when there is!

  • FreddyHicarus Sir Freddy Hicarus (@FreddyHicarus) reported

    @jayrayner1 @virginmedia They ignored me when they were gonna charge me £40 more a month and I said I'd move to Sky. Then offered me £5 less per month the day before I was due to have Sky installed. They have no idea how to treat their customers.

  • Chunkanator_ Oscar Biggs (@Chunkanator_) reported

    @KinnonKinnon @virginmedia Yeah, it's ridiculous. I've done it once before, but now they wanted to charge me £60, so I called and was told "You're a loyal customer, so we'll drop it down by £19" THATS STILL 5 MORE THAN I WAS PAYING PREVIOUSLY FOR NO DIFFERENCE

  • ladyjaney75 Jane Hawkes (@ladyjaney75) reported

    @jayrayner1 @virginmedia You’re entitled to get what you signed up for and the service should be carried out with reasonable care and skill (CRA 2015) If you’re not getting that then they could be in breach of contract, defo seek discount on services until sorted.

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @virginmedia Yes, even went through the ombudsman, from my own mistake o should of kept a log of outages and in which areas it was happening. I have done that for 7 weeks since, forwarded to o2 and was ignored!my local mast again reports ‘not working as it should’…….

  • Linda4591 Linda459 (@Linda4591) reported

    @virginmedia Mmm.....I think your company and my company need reconsidering. I've reported this issue numerous times & followed the advice provided...always to no avail. I've never been able to use my phone in Jersey...yet I can use it in other countries. I note others have the same issue

  • marcr2 Marc (@marcr2) reported

    @virginmedia I’m still having intermittent broadband issues. It’s been 3-4 weeks. I’ve done everything advised online and on the automated calls. I can’t find an option to speak to a real person. I now want to leave @virginmedia because of this issue. Can I break my contract early?

  • Bostonian7119 The Bostonian (@Bostonian7119) reported

    @virginmedia Can someone please help me & get an engineer to come out to sort the problem?

  • Bostonian7119 The Bostonian (@Bostonian7119) reported

    @virginmedia I was able to make a call. Then after I ended the call. The same problem.

  • JackWhatley89 Jack Whatley (@JackWhatley89) reported

    @virginmedia been with you guys for five days now and have yet to have one of those days not be blighted by your terrible service. Does it get better or should I cancel now?