Virgin Media Outage Report in Glasgow, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Glasgow come from postal codes G5, G3, G1, G22, G2, G53, G71 and G31.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Cumbernauld, Bellshill, Motherwell, Coatbridge, Paisley, Hamilton, Uddingston, Airdrie, Renfrew, Johnstone, East Kilbride, Erskine and Holytown.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Cumbernauld |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Michael Barnett
(@MichaelBarnet18) reported
from
Glasgow, Scotland
Dear @virginmedia, do be a dear and fix the internet! No TV, no WiFi; I might have to talk to people!
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Matt Leads 🧠
(@MattLeads) reported
from
East Kilbride, Scotland
@virginmedia @frazz250 A lot of people are having the same issue all across the uk atm. Hopefully they fix it soon
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Soctty123
(@Soctty123) reported
from
Paisley, Scotland
@virginmedia As with many in West Central Scotland, my Internet is down. I have tried turning the router on and off shark, but to no avail. What's bothering me most is that Virgin Media are refusing to acknowledge what must be a huge outage. I'm in the PA2 area.
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Sheridans Solicitors
(@SheridansLaw) reported
from
Glasgow, Scotland
Our office has been affected by the recent @virginmedia outage. We are hoping to have our services up and running again soon.
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Gary Stewart🏴
(@Jacobite1745G) reported
from
Glasgow, Scotland
@WeNeedIndyNow @virginmedia @ivy_mckellar Mine is down aswell
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karen king
(@georgesgirl78) reported
from
Clydebank, Scotland
@virginmedia can someone actually sort my daughter and son in laws services from you. Phone calls & texts haven’t got them anywhere and they are not paying for a service they are not getting to use. A formal complaint has already been placed as it’s beyond a joke now
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Douglas lindsay
(@Doug1tux1) reported
from
Glasgow, Scotland
@virginmedia ok what the f is going on with your broadband, I have not been able to get internet access for hours now, yet your service status says no problem, when I try to do an in-depth test It doesn’t let me log in to test, the times it has it says my equipment is offline wtf
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Loyal🐻Since 87🇬🇧
(@debbievee25) reported
from
Glasgow, Scotland
@virginmedia can you tell me if there is a problem in the area 28 GLASGOW please as my Internet is not working at home
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steven smith
(@19StevenSmith87) reported
from
Airdrie, Scotland
@virginmedia phoned up to change my tv package and the person barely spoke a word of english, so I hung up in frustration and the chat has been busy every day for about a week Can u maybe help me
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CAJ
(@carolstrach) reported
from
Airdrie, Scotland
@Rickster1873 @virginmedia Yeah mine is just the same! Gonna call them now for a laugh!! Their Twitter is absolutely no help at all and for a Communications company is shocking!!!
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Jim Speakman
(@cowspassage) reported
from
Glasgow, Scotland
@virginmedia hi - trying to access your service status page and getting "We're sorry this isn't the page you wanted". Also my full package - broadband, phone and TV have gone down Glasgow G11
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Catherine.
(@pinkycoop) reported
from
Glasgow, Scotland
@PaulyD22803562 @BossyLadybird @virginmedia And G15. Seems to be a big issue in Scotland that they haven't noticed yet.
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Lesley Nelson
(@only1barnowl) reported
from
Renfrew, Scotland
@virginmedia no service pa3 area of paisley and my mums house also in pa2 area of paisley
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CAJ
(@carolstrach) reported
from
Airdrie, Scotland
@Rickster1873 @virginmedia That explains a lot!!!! I’m in Airdrie and got no service! Fortunately I can get 4G
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Ross Turnbull
(@_rossturnbull) reported
from
Glasgow, Scotland
The service provided from @virginmedia is abysmal 99.8% of the time.
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Will N7
(@Will_L_Penn) reported
from
Motherwell, Scotland
@virginmedia our broadband and tv is down and when I try to contact customer support the wait is over 30 minutes what’s going on post code is ML1 1HW
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Vonni 🏴
(@why_yvonne) reported
from
Paisley, Scotland
@virginmedia are the absolute worst. Broadband box has been doing an update for 2hrs. Phoned the help and the best they can do is offer me an engineer when I have to take time off work. £41 p/m for terrible internet speed and now the box isn’t working. Absolute joke.
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Morag
(@Moggydd) reported
from
Motherwell, Scotland
@SnoBaloyi @virginmedia I have no service on ML2 area
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jon bhoy 🍀🏴
(@honto75) reported
from
Glasgow, Scotland
@virginmedia my virgin is down I’ve got no channels or broadband
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Kerry 🍀🤫
(@wee_kezza) reported
from
Clydebank, Scotland
@virginmedia Both phones can’t get connected to WiFi no signal on the tv
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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darklamba
(@darklamba) reported
@virginmedia Again, multiple connection problems with your broadband over the weekend and today. Its now completely gone and I have an online assessment this afternoon! And before the token reply, yes I have checked the connections and yes I have reset the hub multiple.
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Porrohman
(@AndyHiggs1) reported
from
Huddersfield, England
@sky_support We have the full Sky Sports package on our Virgin Media box. How much would the cost come down by us getting rid of the F1 channel as I prefer watching paint dry. If it's worth it the golf one could go the same way as I only watch the football and cricket ? Ta
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Ada Rose Cannon
(@AdaRoseCannon) reported
@virginmedia That was another bot, who couldn't help me with no human operators, the phone number that bot gave did not work and hangs up immediately, please how can I speak with a human
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L
(@baggyjumpas) reported
@virginmedia From speaking to other people I know Virgin have done this previously - disconnect existing customers & give temp tel no then hassle for customer to get proper number back.
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L
(@baggyjumpas) reported
@virginmedia Yrs ago - yes. But she has been with Virgin for few yrs. Virgin disconnected her. Virgin issued the temp no. I know that we don't need an engineer to come out. You just need to restore the correct tel no. Virgin tel customer service is extremely poor for residential customers.
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Nick P
(@earlofmarl) reported
@virginmedia Of course I have checked. You app says there is no problem at my address but Internet forums says you are having multiple issues in this area and all over the country.
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Ada Rose Cannon
(@AdaRoseCannon) reported
Did @virginmedia fire all of their support staff? It's literally impossible to speak to a real human anywhere and anytime it says it'll connect you to one it just hangs up instead after spending ages dealing with a machine.
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Keep It Creative
(@KIC_Social) reported
@virginmedia @Ofcom Please don't apologise. I've had nothing but apologies and wrong bills for months. Instead do something about the systemic failures in your company's customer service. I'm never going to get the time back that I've wasted haggling in order to get the contract that was agreed.
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Dominique Moore
(@DGNMoore) reported
@virginmedia 4 calls cut off mid call no phone back ver frusT to solve a problem of your making we arein 21st . C With sophisticated technology how can REPEATEDLY mislocate someone? @virginmedia to sole problel of its own making @WhichUK #youandyours
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MarcMan
(@MarcMcNulty13) reported
@virginmedia No, it was not resolved at all, I ended up paying to have the phone fixed myself, I explained this to your team and they gave me €20 off the next bill, better than nothing I suppose, I wont be using Virgin Media again for a mobile phone service once this contract expires, thanks