Virgin Media Outage Report in Glasgow, Scotland
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The latest reports from users having issues in Glasgow come from postal codes G71, G51, G1, G5, G66, G3, G32 and G33.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Hamilton, Uddingston, Cumbernauld, Airdrie, Motherwell, Paisley, Erskine and Renfrew.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Ally
(@allymcnab1) reported
from
Clydebank, Scotland
@virginmedia I thought it had to be the email address that I’m having problems with
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BigBaz
(@barry206) reported
from
Kirkintilloch, Scotland
@virginmedia online chat !!! What a joke. Waited an hour to chat to someone, “reset your router to factory settings so we can resolve your issue” done that, now having to wait again for advisor. I’m guessing another hour. 😡😡😡😡
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Kris Schimmel
(@canadianweeg) reported
from
Glasgow, Scotland
@virginmedia down again
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Stuart O'Kane
(@discostu67) reported
from
Glasgow, Scotland
@virginmedia Says no issues
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Nathalie *CampgroundsNotPubs* Sheridan
(@drnsheridan) reported
from
Bishopbriggs, Scotland
@virginhelp @SakuraSam3 @Virgin @virginmedia So @virginmedia just got kicked out of a meeting Internet down. Urgent help needed that's been going on for 4 or 5 days now
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liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia Bad customer service !!
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Debbie Hughes
(@weedebsie19) reported
from
Airdrie, Scotland
@virginmedia Afernoon, are there any issues in the ML6 area as my broadband doesn’t seem to be working. The wi-Fi isn’t connecting to our mobiles & we keep having to use our 4G. Thanks, Debbie
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Ally
(@allymcnab1) reported
from
Clydebank, Scotland
@virginmedia can you tell me why my ntlworld email is not working,, getting a lot of lies from call centre
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John Farnan 🏴📷 🇬🇧
(@johnfphotos) reported
from
Motherwell, Scotland
@virginmedia I tend to stay away from community self help areas.
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ANN BRODIE
(@TEXASFAN70) reported
from
Hamilton, Scotland
@virginmedia Thanks, but i cant check this as i cant get a decent mobile network signal. Ongoing issue!
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Meriel Clunas
(@MerielClunas) reported
from
Glasgow, Scotland
@virginmedia Can’t even register the fault as the page is broken 😑
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scooby
(@A_Stramash) reported
from
Mollinburn, Scotland
@virginmedia so, been trying to get through to these guys for weeks. Can't get thru via phone, chat function on the app doesn't work, the website give options to upgrade or leave, can't remove services and you are directed to the number that u can't get through on 👎
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Richard Porter MBE
(@Porter33R) reported
from
Bishopbriggs, Scotland
@virginmedia usually singing your praises however your safeguarding policy for customers who are older people needs refinement. Sales teams not speaking to customer service has caused me and my parent great upset. Please look into training for all your sales staff please.
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Jonathan
(@Ogilvie75) reported
from
Glasgow, Scotland
@iamalisonperry @virginmedia To be fair VM supply to your house, beyond that you are on your own. Boosters are probably the worst way as they half the signal each turn. We receive 200Mbps, and 3 floors or in the garden up we still have 200. Look at powerlines or mesh networks — best investment you’ll make.
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ANN BRODIE
(@TEXASFAN70) reported
from
Hamilton, Scotland
@NewtDTD @virginmedia Oh good luck. I just finished as it went down!
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Ally
(@allymcnab1) reported
from
Clydebank, Scotland
@virginmedia @ntlworld.com email not working, what’s happening
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scooby
(@A_Stramash) reported
from
Mollinburn, Scotland
@virginmedia really poor service guys 👎 Would not recommend 👎
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Eddie
(@Eddie60156742) reported
from
Glasgow, Scotland
@virginmedia Get a grip Virgin! No TV, no WIFI, no Phone. By far the worst broadband providers ever! Can’t wait to leave yous when the contract is up.
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liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia I had to send them a recorded delivery letter to cancel mine !!!!
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John Graham
(@JohnGraham12) reported
from
East Kilbride, Scotland
@virginmedia has packed in 3 hours before the @ManUtd game tonight. They say they have identified the problem and engineers are working on it anticipating having service back by 9.30!!! To stop a riot it better be fixed sooner @UnitedStandMUFC
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Ratcliff
(@nnickr) reported
@virginmedia Is there a Virgin service available that actually works reliably? It was ok for a few months & then it went back to normal ... I have to use my phone for Zoom/Teams meetings because Virgin service is so poor, what a let down for NHS staff wfh
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Dougie Frazer
(@CampbellDougie) reported
@virginmedia Hi. No I wasn't. Can I message you for help? Thanks
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Lisa Goddard 💙
(@welsh_lisa2) reported
@virginmedia Yes thanks it seems to be. Weird that it went off with out a warning as it usually warms me when it's going to shut down
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Tim Wood
(@TimWood21) reported
@virginmedia @ktlulu1985 Not working for me either and I’ve rebooted twice, no good this
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Lisa Goddard 💙
(@welsh_lisa2) reported
Anyone else having issues with @virginmedia TV channels tonight. Website says no problems but top box turned itself off after #Holby and has taken nearly 10 minutes to reboot.
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ジェイミー🧋
(@jambuslang) reported
Virgin Media service back to absolute ****. Worked for a couple of weeks before going back to cutting us off. Their solution? Told us to buy an ethernet cable. Basically need to use my mobile data to continue working.
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SpongeBob
(@Jack_the_westi) reported
@virginmedia I rang last week to cancel, was told no outstanding payment needed, in fact I was going to get a credit of £15. Yesterday you took a £62 DR payment. 4th man today finally said it was the payment for August! You take payments in arrears? So a credit of £15 but I owe £62? Reckon?
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Bob Harris
(@bobharrisuk) reported
@virginmedia He’s done ALL of those. Complaints fobbed him off. Online chat and 150 never got him to a real person.
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Mick |Bean God| van Helsing
(@Mick_since_86) reported
@virginmedia Yes over both. There's is a known network issue in the area (separate from the one that's ongoing now) that I was assured would be fixed by the start of September yet here we are. One of a number of issues that are yet to be resolved on my account.
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Manish Jethwani
(@manish_jethwani) reported
@virginmedia I've spent 4 hours on phone with several of your agents and have been shunted around from one department to another. Account has been already marked active so pre-install team can't help me. The faults team can't help either as there's no connection for them to fix.