Virgin Media outages and service status in Glasgow, Scotland

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Renfrew, East Kilbride, Coatbridge, Motherwell, Hamilton, Bellshill, Clydebank, Barrhead, Paisley, Airdrie, Erskine, and Johnstone.

City	Problem Type	Report Time
Glasgow	Internet	22 hours ago
Glasgow	Internet	2 days ago
Glasgow	Internet	2 days ago
Glasgow	Internet	2 days ago
Glasgow	Internet	2 days ago
Glasgow	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

• 
  Alexander Adair 🌙 (@AlexxAdair) reported 1 minute ago from Glasgow, Scotland

  @virginmedia It wont even let me run a speed test. When I go to status check it says no problem found but when I call I says intermittent issues??

• 
  David A (@tofolo_1) reported 2 minutes ago from Glasgow, Scotland

  @virginmedia how do I contact the help team? Recently joined and trying to setup billing / online account says to call you. But 0345 is 30p a minute. Can't find webchat, can't find text thing, don't have a live landline yet. I can access the dark web easier!

• 
  Holly McCormack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Hollz2012) reported 9 minutes ago from Paisley, Scotland

  It seems I made a good call using the OVO priority link this morning and not one through virgin media. Joined a virtual queue of around 12,000 that took half hour and although would like to have been lower down at the gig, I can’t have many complaints. #peterkay

• 
  Elenita (@Coops_71) reported 9 minutes ago from Thornliebank, Scotland

  @virginmedia I’ve waited 12 hours and still have the same issue

• 
  Scott stafford (@scottstafford87) reported 9 minutes ago from Glasgow, Scotland

  @virginmedia It’s connected to the network

• 
  David (@DRoss215) reported 12 minutes ago from Paisley, Scotland

  @virginmedia Still waiting on Gareth to get in touch. @Ofcom can you please help? No service since the end of January 😡😡

• 
  Anne Marie McPhee (@nuttynanaannie) reported 14 minutes ago from Motherwell, Scotland

  @virginmedia Hi, thank you for replying. I can't see where to register. I did another service check and it says an intermittent service fault is affecting my area. But gives no guidance/option to register for loss of service. Guidance please.

• 
  princealbertofmonaco (@WeeLemLug) reported 17 minutes ago from Glasgow, Scotland

  @virginmedia An absolute joke of call , Your advisor just told me to cancel my full contract !! He was laughing and joking with people whilst on the call to me , Can someone please call me ?

• 
  Banjo (@Chban1967) reported 20 minutes ago from Glasgow, Scotland

  @virginmedia The point is the contract sent out on 15th Aug wasn't what was agreed when challenged I got put on the virgin no customer service merry-go-round which due to our personal circumstances i had to give up u are an absolute rotten company ur service agent admitted this was appalling

• 
  Hugh Moan 💙 (@weeshug72) reported 25 minutes ago from Glasgow, Scotland

  @virginmedia why just you just call me under the guise of "offering me a discount on my services" then offer me a deal that means me paying for an extra service I don't currently use or want?

• 
  Mhairi Phillipson 💙 (@lucken_fiddler) reported 28 minutes ago from Glasgow, Scotland

  @virginmedia I have had no broadband in G75 8 area of East Kilbride since 10.30pm on 3/11. We've had 4 rolling fix times which now says 14.15 today. tried your WhatsApp - told you are not taking anymore fault reports. Can you give honest fix time please?

• 
  That Glasgow Florida Family🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@GlasgowThat) reported 36 minutes ago from Cambuslang, Scotland

  Virgin Media @virginmedia should be investigated by Ofcom they are taking money from people while not supplying a service. They are providing a substandard service when the do supply it. Major areas of Glasgow no internet until Jan 5th. Do not join this company they are the worst

• 
  Banjo (@Chban1967) reported 37 minutes ago from Glasgow, Scotland

  @virginmedia Absolute shambles of a company with absolute zero customer care. Phone up and agree a contract only to get something totally different phone to complain they tell you the phones getting cut off, the goalposts get moved continuously, communication atrocious. AVOID!!!

• 
  Vero Walters (she/elle) (@csersrule) reported 38 minutes ago from Milngavie, Scotland

  So this is new- I spoke with a CSR @virginmedia in Scotland. I struggled with her accent & she got irritated with me & snarled "Do you even understand English?" I mean, I have a few degrees issued from Canadian universities... maybe they felt bad for me?

• 
  Ian MacQuarrie (@MekQuarrie) reported 44 minutes ago from Cumbernauld, Scotland

  Anyone else experiencing terrible broadband with @virginmedia right now? Getting into a second week now... 🤷

• 
  Loraine Riddick (@LoraineRiddick2) reported 44 minutes ago from Glasgow, Scotland

  @virginmedia It says there are no problems in my area!what does it take to actually speak to someone, or get a technician out to check where fault is originating from!it’s absolutely shocking!Ive worked in customer service for a good many years, and never experienced such awful service!

• 
  oor Jim (@jimnimmo60) reported 49 minutes ago from Airdrie, Scotland

  @O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.

• 
  don mackeen (@donmackeen) reported 53 minutes ago from Glasgow, Scotland

  @virginmedia That's useless. The service comes and goes, so you won't compensate me. And if have to deal with a "service" that continually cuts out

• 
  Krisy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 (@KrisyFaeGlesga) reported 55 minutes ago from Glasgow, Scotland

  I ******* hate @virginmedia these clowns are worse than council workers!! Thank **** I cancelled

• 
  Willem_Wikkelspies (@spongebath63) reported 58 minutes ago from Dennistoun, Scotland

  @virginmedia I'm trying to contact the customer care number but I'm told thar calls are not being connected to that number (789) I'm then told to call 789 to speak to a team member...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Cave (@Andycave) reported 7 minutes ago

  @virginmedia @virginmedia And how am I supposed to check that link with my Internet still down?

• 
  BB (@TheWazzo) reported 9 minutes ago

  @virginmedia @FredWhitbread You didn’t need to send your standard reply, everything you needed to know was in Fred’s post, he’s trying to help you.

• 
  Lord Lee Harding (@leeharding1980) reported 13 minutes ago

  @virginmedia Hello.... The Sky Sports News channel on the Sky Sports app is lagging and the audio keeps cutting out... I've contacted Sky, they told me to contact you as the account is a Virgin Media... Can you help?

• 
  BEN GOODHIND (@BenGoodhind) reported 16 minutes ago

  @virginmedia No virgin services in Thornbury today with phone, tv and broadband all down. 2nd time this week and been down for almost 12 hours. Please explain the issue in bs35

• 
  Expanse Consulting Ltd (@ExpanseCon) reported 20 minutes ago

  @MartinXTweets @VodafoneIreland Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.

• 
  Virgin Media News (@VirginMediaNews) reported 22 minutes ago

  Residents in parts of Nepal are being warned to move to higher ground as the threat of further flooding continues. Hundreds have been killed, thousands remain missing, and families in some worst-hit areas are returning to homes buried in mud to salvage what they can. More on Virgin Media PLAY

• 
  Burn Notice (@BurnNotice85) reported 24 minutes ago

  @VirginMediaNews Note to Virgin Media : stop platforming that religious zealot and fantasist - even at the opportunity cost re: a young journalist's tv screen time & professional exposure. He's on his way back to prison when another warrant comes down from the bench, in coming days and weeks.

• 
  Helen Bedford (@helenxbedford) reported 25 minutes ago

  @virginmedia I have an engineer visit booked but it’s not showing on the app. I’ve raised a complaint about that but my complaint isn’t showing on the app. I started a live chat and was asked to move to WhatsApp’s, but didn’t receive any comms. How can I get a response from you?

• 
  Adam (@adamebond) reported 25 minutes ago

  @virginmedia The Channel 4 app isn’t working on 360. It freezes before it gets to the main menu. Is that an issue on your end or theirs?

• 
  👑 NG Football 👑 (@Bigdeano88) reported 26 minutes ago

  Anyone else watching Sky Sports News on Virgin Media channel 509 having problems? The picture is flickering/bouncing and the text at the bottom is really blurry. Every other channel, including the other Sky Sports channels, is absolutely fine. Anyone else getting this? @virginmedia