Virgin Media Outage Report in Glasgow, Scotland
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The latest reports from users having issues in Glasgow come from postal codes G71, G1, G32, G46, G51, G11, G44 and G61.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Paisley, Motherwell, Cumbernauld, Bellshill, Bothwell, Renfrew, Hamilton, Airdrie, Coatbridge, Clydebank, East Kilbride, Johnstone and Erskine.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Paisley |
TV | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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JOHN C
(@decostop) reported
from
Glasgow, Scotland
@virginmedia Web Safe has been on for over a year, this problem has just arisen recently.
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Gerry's Kitchen
(@Gerrys_Kitchen) reported
from
Glasgow, Scotland
@virginmedia that's two days running with problems with all services in East Kilbride G75 area. Not good, i'm trying to work from home today.
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Annie
(@demipip) reported
from
Dullatur, Scotland
@virginmedia (2) so tried to confirm. Chat service just kept repeating same thing 5 times - despite my explanation that none of options applied. Then tried Tel call & after rigmarole of security got cut off. No engineer, day wasted and parcel only just available to collect now.
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Annie
(@demipip) reported
from
Dullatur, Scotland
@virginmedia your customer service is crap! Really disappointed today
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Neil Crossan
(@quietarea1) reported
from
Glasgow, Scotland
@virginmedia I have entire package with Virgin 4 phones internet etc can I get a problem solved. Never. Truly dreadful
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CAJ
(@carolstrach) reported
from
Coatbridge, Scotland
@virginmedia hi there! You have already said I can’t have the upgrade to my phone service that you offered me because I wouldn’t take TV package! SO PLEASE STOP CALLING!!!!!
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Graham Arnott
(@grahamarnott) reported
from
East Kilbride, Scotland
If there's worse customer service out there than @virginmedia then anyone having to deal with them has my sympathies. Absolutely abysmal and nothing but contempt for loyal customers #virginmedia #virginmobile
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CAJ
(@carolstrach) reported
from
Coatbridge, Scotland
@virginmedia hi had call from you guys saying as a loyal customer you would add on calling mobiles to my landline. Then agent mentioned TV package and when I declined said he’d leave my package as it was and rang off!!! Not impressed!!
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia yet again I'm being billed incorrectly despite contacting you 7 times now and being assured that you've resolved this issue. Disgraceful customer service, live web chat unavailable also. 😡
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Lars Jensen
(@LarsJen05560046) reported
from
Glasgow, Scotland
@virginmedia The broadband box was erected against my fence surrounding my back garden, making it easy for intruders to climb over, Virgin media have said that the box could have been placed at my front garden, where it would not have created a problem, but the manager did not come back to me
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sideshow s2sh
(@s2sh_) reported
from
Glasgow, Scotland
@virginmedia I'm on hold again right now, 'Dennis' in customer services was meant to call me with an update at 1415 but never. 1st person said it's due to me not having an active DD- everyone I've tried to pay via this method it has failed - no error at my bank.
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Dunc Pine
(@DuncP) reported
from
Coatbridge, Scotland
What is going on with @virginmedia service tonight - channels keep disappearing and getting “Channel not available contact @virginmedia - this is on BBC, ITV and normal channels
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Will 🇪🇺
(@squawkbox) reported
from
Glasgow, Scotland
For those on the Virgin media 350Mbps service, reboot your router. Upload speed appears to have increased from 20Mbps to 35Mbps.
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John gales
(@Galesy1) reported
from
East Kilbride, Scotland
Looking for new customer deals, any great offers out ther #sky #virginmedia
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john murphy
(@johnmurphy1967) reported
from
Glasgow, Scotland
@virginmedia trying to watch using sky cinema on the laptop. Message saying I can’t as more than 2 devices are watching, there are only 3 registered and only 1 of them is on. Can you help
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Neil Crossan
(@quietarea1) reported
from
Glasgow, Scotland
@virginmedia really nice helpful assistant in Glasgow having to deal with client fed up with paying virgin a fortune for totally appalling customer service. # totallyfedupwithvirgin
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Lauren Colton
(@laurencoltonx) reported
from
Johnstone, Scotland
@virginmedia phoned to cancel but got told it was a 45 minute wait and to call back at quieter time which is Saturday as they don’t offer call backs - gave up when I was transferred to 5 different departments - is this a joke #stressed
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Laura
(@Thecurseoflaura) reported
from
Glasgow, Scotland
@virginmedia Hi, it’s been like this with Instagram for over a month but other sites work fine and it works fine on 4G. I notice you said it’s a known issue to other people but I need to know when it wil l be fixed
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia Your service is s disgrace, I've been on web chat for over an hour and not any further forward...😡
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Laura
(@Thecurseoflaura) reported
from
Glasgow, Scotland
@virginmedia Did that but still the same issue. It’s the app I am using FYI. Exactly the same for my husband goo
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mauro Enrico Orru
(@MauroOrru) reported
@virginmedia @DianaRoss I have been calling 3 times a day for a week to cancel my contract and you put me on a queue for 1 hour each time with no response then the line cuts off. Consider this as notice as it is impossible to serve you notice as your website instructs to do. I'm cancelling direct debit.
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OldSparky ©️
(@OldSparky6) reported
@virginmedia I realise the transcripts are automated. They simply never arrived in junk or anywhere else. I changed from M100 to M200 broadband speed. When will the change take place?
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Mauro Enrico Orru
(@MauroOrru) reported
@virginmedia @QueenWillRock @adamlambert I have been calling 3 times a day for a week to cancel my contract and you put me on a queue for 1 hour each time with no response then the line cuts off. Consider this as notice as it is impossible to serve you notice as your website instructs to do. I'm cancelling direct debit.
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CharleyLucy
(@CharleyLucy2) reported
@virginmedia It still claims that there are no issues, and I still cannot get through to speak to anyone on the number that you gave me.
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tim butler
(@buttons1010) reported
@virginmedia There may well be as this happens on a daily occurrence #poorserviceprovider #virginmedia maybe @CISASUK @Ofcom can help
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Albie
(@AlbertEdmund1) reported
kinda sus how when I call @virginmedia to cancel I’m STILL on hold after 1hr 20 minutes. But when my friend calls to join they answer within 15 mins?? I see why you ask us to choose between those options at the start of the call now 👀👀
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wayne higgins
(@W99YNO) reported
@virginmedia wow shocking service over an hour queuing in the disconnections queue and as soon as I get through they hang up. #sortitout #virginmedia
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Cliff Purtell
(@cliffpurtell) reported
@virginmedia No I didn’t because I was a customer with cable and wireless, then NTL then virgin. There was not a new customer deal when I signed up nearly 30 years ago because cable was new. Sadly you don’t reward customer loyalty so I’ll join the throngs of switchers.
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Sue Brace MBE
(@Sue_Brace_MBE) reported
@virginmedia im trying to sort why you are fraudulently using our details on someone else’s account! Your customer services is diabolical, cut me off three times rather than deal with fraud. I would like someone to take responsibility and deal with this. Do Virgin condone fraud?
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Deep Seeded Urban Decay
(@Not_To_Sca1e) reported
@virginmedia A different handset? Sure, I'll pop down to the phone box at the end of the road