Virgin Media outages and service status in Glasgow, Scotland

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Clydebank, Glasgow, Erskine, Barrhead, Motherwell, Paisley, Hamilton, Airdrie, Bellshill, Johnstone, East Kilbride, Renfrew, and Bothwell.

City	Problem Type	Report Time
Clydebank	Internet	4 hours ago
Glasgow	Internet	16 hours ago
Glasgow	Internet	17 hours ago
Glasgow	Internet	17 hours ago
Glasgow	Internet	19 hours ago
Erskine	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

• 
  David (@DRoss215) reported 15 minutes ago from Paisley, Scotland

  @virginmedia Still waiting on Gareth to get in touch. @Ofcom can you please help? No service since the end of January 😡😡

• 
  bristian cungay (@ChristianBunga7) reported 20 minutes ago from Glasgow, Scotland

  @virginmedia As I said earlier, I’ve had no internet for the past month and continue to be charged. I can’t use most of your support services as I’ve never been sent any of my customer information @virginmedia

• 
  Anne Marie McPhee (@nuttynanaannie) reported 24 minutes ago from Motherwell, Scotland

  @virginmedia For the past 5 days I've had limited Tivo use and no access to apos at all in Ml15hd also no Internet 90%of the time. Virgins site says they're working in my area to fix this by 20th October. So will I get a reduction on bill for a week of no service.

• 
  Fiona Sandford (@sandford_fiona) reported 25 minutes ago from Glasgow, Scotland

  @virginmedia no broadband for hours now in G20 - can you help?

• 
  rach ✨ (@seawxy) reported 26 minutes ago from Motherwell, Scotland

  @virginmedia no, i’ve not received a resolution. someone contacted me regarding the complaint, then when i responded, they have just ignored it. the complaint is regarding incorrect billing and poor customer service.

• 
  Crawford Milne (@CrawfordMilne) reported 30 minutes ago from Glasgow, Scotland

  So @virginmedia won't send out a technician because the signal coming into my house is fine - even though I keep telling them it's a problem with the WiFi from the router. I was offered a technician at a cost of £25 !! Absolutely disgraceful customer 'service'.

• 
  Gallagher D (@Jockthrax) reported 35 minutes ago from Airdrie, Scotland

  @virginmedia Possibly the worst company I have ever dealt with. Cut off twice. I only wanted to buy a new remote. Absolute shambles of a company. Disgraceful customer service.

• 
  Scott stafford (@scottstafford87) reported 35 minutes ago from Glasgow, Scotland

  @virginmedia It’s connected to the network

• 
  TheGodofPod (Movie Daft) (@TheGodofPod) reported 38 minutes ago from Clydebank, Scotland

  @toptenpods @skytv I to have fell victim to this, but via Virgin Media, who it took fully 2 days to cancel with. Horrible experience for Mrs B.

• 
  Tony McCaffery (he/they) (@tonymccaffery) reported 41 minutes ago from Glasgow, Scotland

  Hey @virginmedia, can you help please? I’ve never plugged a landline phone to my router since becoming a customer. (I never needed one til now). So I just took the voip/landline adapter out the box and it’s broken. How do I get a new one so that I can plug in a landline? Thanks.

• 
  Anne Marie McPhee (@nuttynanaannie) reported 46 minutes ago from Motherwell, Scotland

  @virginmedia Hi, no, it initially says no issues in area on testing hub it says there's an intermittent problem with connection and come back in 18 hours!

• 
  Anne Marie McPhee (@nuttynanaannie) reported 47 minutes ago from Motherwell, Scotland

  @virginmedia Hi, thank you for replying. I can't see where to register. I did another service check and it says an intermittent service fault is affecting my area. But gives no guidance/option to register for loss of service. Guidance please.

• 
  AR #55 (@G1NG355) reported 48 minutes ago from Glasgow, Scotland

  @virginmedia Cannot be rectified as the services have been disconnected. I spoke with someone on Friday that said services would be reinstated within 4 hours. After 6 hours, we received nothing. Called back and basically said that call never happened and have no log of the call.

• 
  Paul Ford 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@Paul_Ford80) reported 49 minutes ago from Hamilton, Scotland

  @virginmedia Hi, any issues affecting ML3 0QJ? Had no service on my broadband for about half an hour and its been on and off all day. Thanks.

• 
  AR #55 (@G1NG355) reported 49 minutes ago from Glasgow, Scotland

  @virginmedia Yes, we got our package reduced.. And was quoted a price for basic TV, phone line and WiFi.. We received an email confirming this but upon receiving this our TV services was disconnected. On the email it stated that no TV service was included, upon calling up.. We were told this

• 
  Wilson (@wilsonfkp) reported 52 minutes ago from Glasgow, Scotland

  @virginmedia I guess it's being restored, I'm on a wired connection and last night and early this morning was like connecting and disconnecting, a bit unstable but I guess your team is working on it

• 
  Elenita (@Coops_71) reported 53 minutes ago from Thornliebank, Scotland

  @virginmedia I sent an email at 10.51 this morning which was delivered without any issues.

• 
  David (@DRoss215) reported 57 minutes ago from Paisley, Scotland

  @virginmedia Email sent hopefully I will get a speedy resolution. Another 40 minutes of my time wasted!!

• 
  TDR-Dazabelle 👑 (@DarrenMcGuigan5) reported 59 minutes ago from Dennistoun, Scotland

  Anyone else having issues with @virginmedia today I can't get online no signal Nada

• 
  Naveed Asghar (@naveedasghar) reported 1 hour ago from Glasgow, Scotland

  @virginmedia @stephenblack32 Shocking to say the outage fix could take up to 5th Jan in Glasgow. over a week with no internet during the festive period is unacceptable. I will be cancelling my virgin fibre today.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LordCornelius (@LordCornelius2) reported 6 minutes ago

  Anyone else's laptop struggling recently in the heat? The situation isn't helped by @virginmedia broadband being down longer and more often than Angela Rayner's knickers.

• 
  Michael Davies (@snaggygecko) reported 7 minutes ago

  @virginmedia can not believe that a agent wanted to factory reset the router when a customer calls up with an issue he I have a errors on bbc and slow speeds , even though I work for virgin media . Absolute nightmare need to get a engineer out to resolve the issue

• 
  JON MAHER (@EFCJM) reported 11 minutes ago

  @virginmedia Why am I getting intermittent signal for over a week in my area L37 call up and get cut off no call back app says check back in 20 hours check day after you reset the check disgusting service allright taking £74 a month off me tho #disconnecting

• 
  Callum 🪷 (@__Callum28) reported 11 minutes ago

  I cant wait for the day Virgin Media goes under so i no longer have to deal with their **** ******* internet 👍

• 
  Dr Prakash Nayak (@SRIPRAKASH76) reported 13 minutes ago

  @virginmedia If you want to buy something VM people will try to sell you something they want to sell. Is this called customer support?

• 
  Elon Gandi Mushk (@Forza_Pakistan) reported 16 minutes ago

  @Simon_Whale @virginmedia I don't like how they think they can push retarded indians onto residential customers these ******* Indians don't know the elbow from their ******* then they expected to resolve our issues when they don't even speak the language clearly @virginmedia is a laughing stock

• 
  Barry Bowerbank (@BazzaB1971) reported 16 minutes ago

  @virginmedia absolute bunch of amateurs, second time in 2 weeks my broadband and TV go down, trying to get an engineer visit is nothing but a ballache. I should just cancel and see you in court.

• 
  Seph (@sephiroth17181) reported 18 minutes ago

  sick to death of @virginmedia and their ****** service and customer service... i pay £56 a month for internet and for the past 3 weeks it has become so intermittent i wouldnt even call it a connection, and they refuse to do anything about it "reboot router" STILL DONT WORK!!

• 
  Cory (@coryoconnor96) reported 18 minutes ago

  New customer at @virginmedia for the broadband just had it delivered connected and plugged into wall and woah never have I been able to connect to the internet so quickly Thanks all

• 
  Gary Mullen (@mullengary92) reported 20 minutes ago

  @Simon_Whale @virginmedia I had a huge bill and never paid it Not heard back from them