Virgin Media Outage Report in Glasgow, Scotland
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The latest reports from users having issues in Glasgow come from postal codes G71, G51, G1, G4, G21, G69, G15 and G12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Hamilton, Bellshill, Blantyre, Cumbernauld, Motherwell, Uddingston, East Kilbride, Erskine, Coatbridge, Johnstone, Paisley and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Stephen M
(@StephenMulholl) reported
from
Paisley, Scotland
@virginmedia - need some help and information re: moving house and the links on your site seem to be broken. Can you help? Phone lines seem to suggest calling is not the best idea right now...
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
@virginmedia no broadband for the second day. No information or customer service. People have to work you know.
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𝕮𝖍𝖊𝖗𝖞𝖑 𝕸𝖈𝖐𝖊𝖓𝖟𝖎𝖊
(@Cheryl_x) reported
from
Clydebank, Scotland
@virginmedia 30 minutes on hold and YOU HANG UP ON ME! What an absolute joke 😩
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TPAS Scotland
(@TPASScotland) reported
from
Erskine, Scotland
@georgelang @virginmedia Nothing unusual there then. Service is unreliable
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Madeleine Black
(@madblack65) reported
from
Glasgow, Scotland
Unbelievablely poor customer service from @virginmedia Was waiting on phone for ages and spoke with me to be told my husband has to come home from work to deal with it!!! Day 2 no WiFi and I’m working from home and daughter finishing masters online 😤😤😤
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ⓄⒷ 🏴
(@ayenaebotherpal) reported
from
Birkenshaw, Scotland
So sick of @virginmedia and their stupid c130 error code. Constant. Absolute worst. And their **** WiFi. Useless.
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ⓄⒷ 🏴
(@ayenaebotherpal) reported
from
Birkenshaw, Scotland
@virginmedia I’ve now resorted to. Connecting my tv to my mobile phone data in order to watch Netflix etc as the connection from you is so bad and cuts out every few minutes. Is anything being done about this? What we actually paying for?
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Steven Rankin
(@stevenrankin) reported
from
Inchinnan, Scotland
Internet down AGAIN! Can't be over loaded with people at 1am in the morning! Virgin Media are an absolute scam. We pay a lot of money for fast internet and it's just consistently terrible.
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thecontrarian
(@Larousse1968) reported
from
Glasgow, Scotland
@virginmedia can you tell me how to contact customer services please
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Darren of Mcilvaney
(@bawz) reported
from
Hamilton, Scotland
Internet down. In the middle of trying to get Black Spindle. Sort it out Virgin Media! That's twice in a week 🤬
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Britteny Gibson (Cox)
(@BrittenyCox) reported
from
Glasgow, Scotland
@virginmedia It's now been over a month and still no resolution to the complaint I filled. We are being over charged yet again. Can someone please get in touch directly regarding this complaint please.
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lisa buik
(@LBuik) reported
from
Glasgow, Scotland
@virginmedia how can I speak to someone I gave major issue with internet connection #maybetimetomove
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Adrienne
(@ya_diks) reported
from
Coatbridge, Scotland
@virginmedia can’t seem to get logged into my account on your website or app on both pc and mobile. It just keeps reloading the main page to login again
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Fraz🍓🏴🇪🇺🎗
(@FraserWilson95) reported
from
Glasgow, Scotland
My @virginmedia internet service is now down for the third consecutive day in Glasgow and yet again I’m having to tether to my phone’s data to be able to work from home. This is woeful service when so many are working from home relying on their internet - get it sorted!!!
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
It appears @virginmedia can't communicate with it's customers. Perhaps @Ofcom and @BBCWatchdog would like to investigate how their inability to provide customer service is affecting customers ability to work during a pandemic.
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
@virginmedia another day another virgin outage. It's getting really annoying.
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
Despite @virginmedia increasing it's prices they continue to disrespect customers. We have had no broadband for 2 whole days, no response. I have been on the their website asking for help to enable me to work during a pandemic, nothing helpful. One the phone for 45 mins and????
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Yvonne McAnenay Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia area 28 no service how long until it’s up and running please
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Madeleine Black
(@madblack65) reported
from
Glasgow, Scotland
@Interestedpty @virginmedia Who should I change to that actually gives a good service? 🤔🤔
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
@virginmedia ok virgin I have had no service all day, I can't get through to you. I need broadband for work what are you doing about this, your customer service is a shambles so far.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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phoebeceehaitch
(@phoebeceehaitch) reported
@virginmedia It's all good locally. We're also using a booster which doesn't seem to be helping. To be honest it's not been great since we switched to Volt and we're nowhere near what we signed up for. We may need to cancel.
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Hawks I J
(@HawksIJ1) reported
@DavidDa32825997 @virginmedia Haha yes, they've logged a ticket on it, will take 48 hours for potential fix but won't get a reply from @virginmedia
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TheRedSmegga
(@RedSmegga) reported
@YodelOnline DOG **** COMPANY. DOG **** CUSTOMER SERVICE, A COMPLAINT HAS GONE INTO VIRGIN MEDIA, YOU WERE SUPPOSED TO TEXT ME A 2 HOUR TIME. YOU DIDNT AND JUST LEFT IT WITH SOMEONE I DONT EVEN KNOW, NO CONTACT TO SAY ITS BEEN LEFT EITHER, NO WONDER PEOPLE DONT LIKE YOUR COMPANY
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sarahwhittam
(@sarahwhittam1) reported
@virginmedia You have charged us for a router that we have spent 3 months trying to return to you - but you won’t tell us where! Please can someone competent help because no one on the phone is able.
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rbays@hotmail.co.uk
(@rbays11) reported
@Virgin @virginmedia as it’s impossible to receive a decent level of customer service over the phone, I’ll try this platform. Your level of un-professionalism and blatant disregard for vulnerable people is appalling! If you had any decency you would try and resolve this matter.
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julie warren
(@JulieJuleswal) reported
@virginmedia I've still got no service since yesterday. Even though on your website it says there is no problem in my area. #annoyed
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Hawks I J
(@HawksIJ1) reported
@MagicSky_UK @virginmedia Terrible service
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Oliver Barker
(@OliBarker2004) reported
@virginmedia my internet has been slow all day I spoke to customer service yesterday we resolved it was back to working order now this morning it’s broken again can you give me a time or date when it’s going to be fixed again. I don’t want to call up your Indian customer service
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Nick Bowers
(@NickBow68032834) reported
@virginmedia We have lost...Cartoon Network. Cartoonito. Nickelodeon. Please check my records.
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Hawks I J
(@HawksIJ1) reported
@joemcd64 @virginmedia Nothing whatsoever from @virginmedia ,really poor practice