Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G3, G40, G32, G42 and G4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 12/09/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Cumbernauld, Hamilton, Airdrie, Motherwell, Paisley, Erskine, Renfrew, Bellshill, Bothwell, Coatbridge, Clydebank, East Kilbride and Johnstone.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • Cummings4Senga Senga Cummings (@Cummings4Senga) reported from Paisley, Scotland

    @virginmedia Yes there s an issue been off since ten pm last night they’re hoping to have it fixed by 16:20 hours today 😞

  • Cummings4Senga Senga Cummings (@Cummings4Senga) reported from Paisley, Scotland

    Virgin media is there an issue with broadband in the PA2 area of Paisley?????

  • ValerieHepburn4 Valerie Hepburn (@ValerieHepburn4) reported from Hamilton, Scotland

    Once again unbroken promise from Virgin Media. Still awaiting refund. Disgusting customer service from this company.

  • martinpenman Martin Penman (@martinpenman) reported from Glasgow, Scotland

    @virginmedia any ideas how I cancel an installation date? Have tried lots of phone numbers and been cut off each time. Can’t register online as I’m not a customer yet.

  • jamboross Ross R MacLean (@jamboross) reported from East Kilbride, Scotland

    Should have been at Tynecastle today, Internet not stable by @virginmedia either, so you and @scotgov can just **** off please. Had all jags available and all because no-one checks who has, we can't go. Just a ******* joke really. 😒

  • Cummings4Senga Senga Cummings (@Cummings4Senga) reported from Paisley, Scotland

    @virginmedia is there an issue with virgin media in the Paisley are PA2, no telephone no broadband 🤬🤬🤬🤬

  • HotspurHurly61 HotspurHurly61 🤍💙⚽⚽❤️💛 (Sean Hurl; Legacy Fan) (@HotspurHurly61) reported from Paisley, Scotland

    No @virginmedia I don't want to ring back later when my TiVo box is not connecting and I have no service #AnswerThePhone at premium rate 0345 costs😡😡

  • jimnimmo60 oor Jim (@jimnimmo60) reported from Airdrie, Scotland

    @virginmedia trying to get one of my boxes switched on and your abysmal customer service has no clue to what I’m asking for. Prepare for cancellation. Disgraceful service. Over an hour on the phone.

  • gazstevo Garry Stevenson (@gazstevo) reported from Birkenshaw, Scotland

    Seriously @virginmedia , after your phones not working for two days, you put me on hold for 45 minutes then hang up. Anyone would think you are purposely making it hard for customers who want to leave.

  • Bhoyalways11 Bhoyalways1 (@Bhoyalways11) reported from Milngavie, Scotland

    @virginmedia Delayed reply is great customer service by couple days, its fine now but issue was days ago with silence from virgin

  • PMartin1888 Paul Andrew martin (@PMartin1888) reported from Glasgow, Scotland

    @virginmedia the absolute worst service in the world, awful. Dont use them, very very difficult to deal with. Happy to let you at to account via the app, but if you need to reduce as we can't no longer afford it. It's a total nightmare, calls waiting. Difficult difficult

  • Nancy91136432 Nancy (@Nancy91136432) reported from East Kilbride, Scotland

    @virginmedia We had an engineer out on the 22nd of December to fix an ongoing issue with our broadband since upgrading. He has damaged our brand new amtico flooring.Please advise.

  • Bhoyalways11 Bhoyalways1 (@Bhoyalways11) reported from Glasgow, Scotland

    @virginmedia can sort the ******* wifi that you so overly charge for but some stupid reason I stick with you

  • gturner1969 Graeme Turner 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇹 (@gturner1969) reported from Glasgow, Scotland

    @virginmedia No service in Glasgow G20 area??

  • IqbalSBedi Iqbal Bedi (@IqbalSBedi) reported from Milngavie, Scotland

    @virginmedia outage in Bearsden since 1400 hrs today.

  • Keltique Alf Kelly (@Keltique) reported from Banknock, Scotland

    @virginmedia what is going on in the Falkirk District Maybe elsewhere? Channels are either completely missing or partially missing. C'mon we are paying. Fedup with problems with both TV and broadband problems with no explanation Having been with you from start Time to go ??

  • jimnimmo60 oor Jim (@jimnimmo60) reported from Airdrie, Scotland

    @virginmedia disgraceful customer customer service from you. Trying to sort your mistake and being hung out out to dry. Prepare for cancellation. Almost 90 minutes on the phone and still being told to wait. Total disrespect for a long time customer. No more.

  • pw7875 paul (@pw7875) reported from Motherwell, Scotland

    @virginmedia hurry up fitbaw gonny start an no service no wonder customers leave your fly by night company and join sky

  • hpowelldavies Henry P⌬well-Davies (@hpowelldavies) reported from Glasgow, Scotland

    Waiting on @YodelOnline to deliver our Virgin Media QuickStart kit, tried to DM them and had no response. Absolutely terrible service, can’t even speak to someone on the phone!

  • ValerieHepburn4 Valerie Hepburn (@ValerieHepburn4) reported from Hamilton, Scotland

    @suzy1963 @virginmedia I cancelled my services in July last year and still awaiting refund disgusting service from Virgin and certainly wouldn’t recommend

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulCT68 Paul Thomas (@PaulCT68) reported

    @virginmedia are we going to get any competition, TV and broadband been intermittently working all day, still issues now, poor. York area

  • laneboyr6 🇧🇬 Valentin Valev (@laneboyr6) reported

    @virginmedia For the 70 pounds per month service, you must at least compensate with 2 to 3 months free broadband to all affected customers now! You've disrupted my work today and I work from home!

  • timthespark tim paver (@timthespark) reported

    @virginmedia No you haven’t still dropping in and out you need to compensate for the outage

  • panderson220275 panderson (@panderson220275) reported

    @virginmedia Beyond a joke now.cant even contact a service im paying for as says number not recognised.

  • Helenjc7 Helen Charlesworth (@Helenjc7) reported

    @wolsned @virginmedia Same area mine was really bad this morning and then again intermittent this afternoon

  • hoare_olivia Olivia T ***** (@hoare_olivia) reported

    @virginmedia Some customers...more like all...its been awful service all day @virginmedia and not for the first time either..

  • Gregster29 Greg O'Connell (Two jabs) (@Gregster29) reported

    @virginmedia When you pay such a high cost for what is considered a premium service, then you would expect that it would have decent redundancy built in......... apparently not the case.

  • tjere88 Jeremie Tse (@tjere88) reported

    @virginmedia Even ur customer service doesn’t seem to work!!

  • bitbytebruno Bruno Cardoso 🇪🇺🇵🇹🇬🇧🏳️‍🌈🐻 (@bitbytebruno) reported

    @Jb_radley @Le_Anne1984 @virginmedia I would, but their phone line is down and the site is not working... shall I try smoke signs or carrier pigeons?

  • KIGROLLY 🇧🇷🇯🇲R.O.L.L.Y #DSRPT #RWD (@KIGROLLY) reported

    @virginmedia hope you guys are Compensating customers who run a business via your network. With high prices you charge for poor unfit service provider.