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Virgin Media outages and service status in Glasgow, Scotland

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Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Glasgow, including 2 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received Jun 1, 1:55 PM GMT+1.
  • 56% TV (56%)
  • 28% Internet (28%)
  • 9% Wi-fi (9%)
  • 5% Total Blackout (5%)
  • 1% E-mail (1%)
  • 1% Phone (1%)

The latest reports from users having issues in Glasgow come from postal codes G71 , G1 , G51 , G61 , G66 , G32 , G78 and G46 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Hamilton, Glasgow, Motherwell, Renfrew, Bellshill, Johnstone, Clydebank, Bothwell, Airdrie, Paisley, East Kilbride, Viewpark, Blantyre, Cumbernauld, and Coatbridge.

CityProblem TypeReport Time
Hamilton Wi-fi 7 hours ago
Glasgow Internet 8 hours ago
Motherwell TV 1 day ago
Glasgow TV 1 day ago
Renfrew Internet 1 day ago
Glasgow Internet 1 day ago

Nearby cities with recent reports

Hamilton

2 recent signals

7 hours ago
Johnstone

2 recent signals

4 days ago
Motherwell

1 recent signals

1 day ago
Renfrew

1 recent signals

1 day ago
Bellshill

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • ElaineB50245734
    Elaine Byrne (@ElaineB50245734) reported from Glasgow, Scotland

    @virginmedia I have a complaint and cannot find a email address for it

  • kevinnjackson
    Kevin Jackson (@kevinnjackson) reported from Thornliebank, Scotland

    @virginmedia is there an issue with Virgin Media broadband and phone connection in Glasgow? Neither are working for us and we can log a fault online

  • DRoss215
    David (@DRoss215) reported from Paisley, Scotland

    @virginmedia Still waiting on Gareth to get in touch. @Ofcom can you please help? No service since the end of January 😡😡

  • DRoss215
    David (@DRoss215) reported from Paisley, Scotland

    @virginmedia GT it would be easier if you could access a telephone and engage with a customer that needs assistance. I have now wasted another 20 mins of my time 😡😡 how do I get a resolution?

  • AlexxAdair
    Alexander Adair 🌙 (@AlexxAdair) reported from Glasgow, Scotland

    @virginmedia Literally calling to cancel my package and I can’t get through

  • spongebath63
    Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland

    @virginmedia I'm trying to contact the customer care number but I'm told thar calls are not being connected to that number (789) I'm then told to call 789 to speak to a team member...

  • Coops_71
    Elenita (@Coops_71) reported from Thornliebank, Scotland

    @virginmedia is there a problem with email all of a sudden? It was working this morning and now when I try to send an email from Outlook or on my iPhone, I’m told my password is wrong and when I try to log onto webmail I’m told I have no password.

  • ironside_design
    Ironside Design (@ironside_design) reported from Kirkintilloch, Scotland

    @virginmedia Hub3.0 no problems with connection and had a few other Virgin customers say the same about connections dropping out

  • graemeT2010
    graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland

    @O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help @virginmedia

  • nuttynanaannie
    Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia Hi, thank you for replying. I can't see where to register. I did another service check and it says an intermittent service fault is affecting my area. But gives no guidance/option to register for loss of service. Guidance please.

  • wilsonfkp
    Wilson (@wilsonfkp) reported from Glasgow, Scotland

    @virginmedia I guess it's being restored, I'm on a wired connection and last night and early this morning was like connecting and disconnecting, a bit unstable but I guess your team is working on it

  • tofolo_1
    David A (@tofolo_1) reported from Glasgow, Scotland

    @virginmedia Perhaps if you read my messages? 1st message said I don't have a land line. 0345 is 30p a minute on O2 PAYG (your merger partner) This is a sign of customer service to come. I will cancel before my connection date. Thanks for confirming my fears about virgin.

  • DRoss215
    David (@DRoss215) reported from Paisley, Scotland

    @virginmedia Email sent hopefully I will get a speedy resolution. Another 40 minutes of my time wasted!!

  • rablynch4
    Rab Lynch (@rablynch4) reported from Glasgow, Scotland

    @LynneLang3 @virginmedia Aye the cheek will help, apologise you ungrateful jerk

  • nuttynanaannie
    Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia Hi, my broadband is down again, the same result intermittent connection but I've no app access I.e netflix etc. Any idea the problem and when it will be fixed?

  • jpcarr85
    James (@jpcarr85) reported from Glasgow, Scotland

    @virginmedia Folks, wifi down in Glasgow

  • AndrewTOG
    Andrew Bradley (@AndrewTOG) reported from Glasgow, Scotland

    Well no @F1 the. Thanks to @virginmedia failing and not connecting. No customer support open and no response online… what dark age company is this ?

  • Chban1967
    Banjo (@Chban1967) reported from Glasgow, Scotland

    @virginmedia Absolute shambles of a company with absolute zero customer care. Phone up and agree a contract only to get something totally different phone to complain they tell you the phones getting cut off, the goalposts get moved continuously, communication atrocious. AVOID!!!

  • ChristianBunga7
    bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia The checks tell me there are issues. regardless I don’t really care about wider issues in my area. I’ve been sent in a loop for the past month and it’s still broken, I’ve been paying for this time and not receiving a service - this is not the first time either @Ofcom

  • kl7582
    Kirsty Learmonth (@kl7582) reported from Glasgow, Scotland

    @virginmedia Trying to get help with tv box, no online help through the live chat? Can you assist please

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Vonk9
    Veronica Dodd (@Vonk9) reported

    @virginmedia I am having problems activating my HBO Max app

  • burchett84
    Jim_Bo (@burchett84) reported

    @virginmedia Hi, can someone please help regarding a bill please

  • cschmeer
    Christian Schmeer (@cschmeer) reported

    @virginmedia Thank you, but unfortunately there’s no alternative placement as the next power socket would be through a wall and 10 meters down the hallway, which might help with the overheating, but it all my network connections run to the cupboard by the entrance.

  • Teresacooper
    🌸 🙀 Teresa Cooper (@Teresacooper) reported

    I cant get downstairs to an ambulance anyway and 2 days later @virginmedia is still down.

  • Urban__Groove
    Urban Groove (@Urban__Groove) reported

    @virginmedia I'll ring tomorrow instead as im really F***** pissed off right now with you and your dog **** o2 partner 😡

  • RSpurs1980
    R.A. (@RSpurs1980) reported

    I can’t watch the game. Not because I’m scared of the outcome. But @virginmedia has been down in my area since Thursday. Ya kunts

  • EmmaSpurdle
    Emma Spurdle (@EmmaSpurdle) reported

    @virginmedia Yes but the issue has been going on since Thursday at 10pm. It’s now Saturday!

  • Scintilla_A7
    Sufyaan (@Scintilla_A7) reported

    @virginmedia internet been down since yesterday and you’re so incompetent that you can’t fix the WiFi until the 1st of June? This is ridiculous

  • Gbarch1
    megb (@Gbarch1) reported

    @virginmedia Ok, how about replying to my many messages? We are close to the 48 hour compensation deadline for loss of service and with an apparent 'fix' planned for Monday at 12 you are going to owe alot of people.

  • danny_smuudger
    Danny (@danny_smuudger) reported

    @virginmedia Second time in three days broadband has gone down in the CM16 area at circa 10pm. Are you unplugging it to save a few shillings? Such a poor service