Virgin Media outages and service status in Glasgow, Scotland

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Airdrie, Cumbernauld, Coatbridge, Paisley, Johnstone, Hamilton, Clydebank, Bishopbriggs, Bellshill, Bothwell, and East Kilbride.

City	Problem Type	Report Time
Glasgow	Internet	6 hours ago
Glasgow	Internet	11 hours ago
Glasgow	Total Blackout	12 hours ago
Glasgow	E-mail	13 hours ago
Glasgow	Internet	2 days ago
Motherwell	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

• 
  Willem_Wikkelspies (@spongebath63) reported 10 seconds ago from Dennistoun, Scotland

  @virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!

• 
  David A (@tofolo_1) reported 18 seconds ago from Glasgow, Scotland

  @virginmedia Are you kidding? I am not paying 30p a minute to call you. The contact us page says webchat but no link? It also says some text service but no number? Are you also just making it impossible to get in touch. If this becomes any harder to set up billing I will cancel....

• 
  TDR-Dazabelle 👑 (@DarrenMcGuigan5) reported 9 minutes ago from Dennistoun, Scotland

  Anyone else having issues with @virginmedia today I can't get online no signal Nada

• 
  Craig Reid (@reid2131) reported 11 minutes ago from Larkhall, Scotland

  @virginmedia He came at 0730 Saturday. All fixed by 0755. The cable outside was cut. No signal getting in. All fixed so easily by the engineer

• 
  Elenita (@Coops_71) reported 12 minutes ago from Thornliebank, Scotland

  @virginmedia is there a problem with email all of a sudden? It was working this morning and now when I try to send an email from Outlook or on my iPhone, I’m told my password is wrong and when I try to log onto webmail I’m told I have no password.

• 
  Algerish Lass 🏴󠁧󠁢󠁳󠁣󠁴󠁿💚 (@NasceraMahria) reported 16 minutes ago from Airdrie, Scotland

  @virginmedia honestly your service is shite

• 
  Alan 🍀 (@bhoy_al) reported 20 minutes ago from Glasgow, Scotland

  Never ever going with Virgin Media again. Internet has been down for nearly 24 hrs, and it's been down nearly everyday for at least 1-5 hours over the course of the last week or two.

• 
  AR #55 (@G1NG355) reported 20 minutes ago from Glasgow, Scotland

  @virginmedia Well that's another inconvenience. I can't put into the limited characters what we've been through since Friday with your service.

• 
  bristian cungay (@ChristianBunga7) reported 33 minutes ago from Glasgow, Scotland

  Hey @virginmedia it’d be pretty cool if you guys fixed my internet at some point. Like i know I’ve only spent £30 trying to call you guys and I did get to speak to this nice angry man on your support line who hung up on me immediately (which is a bargain)

• 
  Craig Reid (@reid2131) reported 33 minutes ago from Larkhall, Scotland

  @virginmedia I had a quick start broadband kit sent out. I fitted it all. No broadband, despite 6 calls to your “help” line. Been told a different fault each call. Can this be looked into?

• 
  dios mio la creatura 🏳️‍🌈🇺🇦 (@lordofanywhere) reported 36 minutes ago from Glasgow, Scotland

  @virginmedia is a complete and utter joke in Glasgow. Apparently there is a fault and won’t be resolved until January 5th. On Twitter, they redirect us to the service status page, which is “experience some problems” and we can’t check service status. Compensation is in order.

• 
  Anne Marie McPhee (@nuttynanaannie) reported 43 minutes ago from Motherwell, Scotland

  @virginmedia Thanks. I'll try that. When I do a status check it flags Tivo right away but shows no issues with broadband or phone when I then run a broadband check it says there's an intermittent fault in my area. !

• 
  #YesScots Prisoner X Scotland Just Another Human (@WYesscots) reported 45 minutes ago from Airdrie, Scotland

  @tristanpw1 @virginmedia @RishiSunak By dipping into One's personal wealth of £700++ million accrued by robbing the ordinary poor blind & the odd global financial crash or one's O/s Tax haven accounts imho like me Tory m8s.

• 
  Respawn Doesn't Respond (@PotatoAimZero2) reported 46 minutes ago from East Kilbride, Scotland

  @virginmedia Connection keeps cutting every 45 or so minutes. Receiving 0 to no network what so ever at any giving time. "Unstable network". Before you asked yes the router has been reset and tested multiple times. Turned off and on and yet still the same issue.

• 
  Alexander Adair 🌙 (@AlexxAdair) reported 48 minutes ago from Glasgow, Scotland

  @virginmedia It wont even let me run a speed test. When I go to status check it says no problem found but when I call I says intermittent issues??

• 
  Paul Ford 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@Paul_Ford80) reported 49 minutes ago from Hamilton, Scotland

  @virginmedia Hi, any issues affecting ML3 0QJ? Had no service on my broadband for about half an hour and its been on and off all day. Thanks.

• 
  Alexander Adair 🌙 (@AlexxAdair) reported 51 minutes ago from Glasgow, Scotland

  @virginmedia Literally calling to cancel my package and I can’t get through

• 
  David (@DRoss215) reported 52 minutes ago from Paisley, Scotland

  @virginmedia I was promised a reconnected service by yesterday. Didn't happen no form requested 😡😡

• 
  That Glasgow Florida Family🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@GlasgowThat) reported 56 minutes ago from Cambuslang, Scotland

  Virgin Media @virginmedia should be investigated by Ofcom they are taking money from people while not supplying a service. They are providing a substandard service when the do supply it. Major areas of Glasgow no internet until Jan 5th. Do not join this company they are the worst

• 
  David A (@tofolo_1) reported 59 minutes ago from Glasgow, Scotland

  @virginmedia how do I contact the help team? Recently joined and trying to setup billing / online account says to call you. But 0345 is 30p a minute. Can't find webchat, can't find text thing, don't have a live landline yet. I can access the dark web easier!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kamran360 (@kamran360) reported 5 minutes ago

  @virginmedia been without Internet all day called three times and have been disconnected three times. If you can’t help me, please cancel my Services. Is this how you treat loyal customers?

• 
  Cambridgewater.x (@cam_bridgewater) reported 7 minutes ago

  @vmbusinesshelp @vmbusiness . Just "upgraded" to Voom 1 gig from 500. Speed slower than previously. Called technical .. they did some fault clearing and told me to reboot router, now I have no internet at all. Technical can't help reverse the error as they don't have full access .. unbelievable. Worst service ever. How can a technician make things worse and then tell me an engineer will be with me Monday ..

• 
  MissHeadShotTV (@MsHeadshot) reported 9 minutes ago

  @virginmedia We want to sign up but you are saying there is already a order with this address and that you would contact us and you never did.

• 
  Simply Norwegian (@simplynorwegian) reported 10 minutes ago

  @virginmedia I need some help resolving an unauthorised account creation, outstanding unlawful charges and failure to resolve despite numerous calls and written correspondence dating back to October 2025. What number can I call to speak to someone with authority to end this??

• 
  Pauly (@OldSkoolGeek71) reported 10 minutes ago

  Got a new Virgin Media Home Hub! They texted saying you need an UPGRADE! Son plugged it in, we were getting 200bits per second, now 100 bits per second, SO! IT IS SLOWER VIRGIN MEDIA!...WTF IS THAT ABOUT!?...x

• 
  Isla (@saoirseisla) reported 13 minutes ago

  My fave thing about @virginmedia is nothing. No WiFi for 4 days. No WiFi = no tv. Been fobbed off for days. Each day promising it’ll fixed by the end of the day. Only to turn around today and say only an engineer coming to the house can fix it. I want out of this contract.

• 
  AJ (@The_Broski_Boot) reported 16 minutes ago

  @virginmedia Is there anything you can offer to help us out ? I have to work and we have no entertainment for the evening / weekend

• 
  adam (@adam_2510) reported 17 minutes ago

  @virginmedia absolutely shocking customer service. Told by an agent I one price and now I’m in a contract at the wrong amount! Virgin media sales people lie even when I have the proof!! Absolutely poor customer service do not buy Birgin Media!!!!

• 
  Nicholas Rawlings (@nick_rawlings2) reported 19 minutes ago

  @virginmedia #virginmedia are there any issues in the Orpington area? Broadband keeps dropping out. There's nothing on your status page.

• 
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