Virgin Media Outage Report in Glasgow, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G72, G12, G5, G40 and G78.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Coatbridge, Cumbernauld, Hamilton, East Kilbride, Erskine, Motherwell, Airdrie, Larkhall, Johnstone, Bellshill, Bothwell, Blantyre, Uddingston and Paisley.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
-
Mark James West🍀
(@WWestyyy_) reported
from
Johnstone, Scotland
@virginmedia Been off since this morning, didn’t think much of it until tonight. Been off since about 8.30, not fussed much channels and that are still on just no internet, neighbours have same problem
-
Maureen
(@PantheraComms) reported
from
Paisley, Scotland
When you get in from work late and just want to catch up on @Stranger_Things and can’t because, for the umpteenth time @virginmedia is down in PA1. Seems routinely to have problems after midnight yet they never admit to any issues. 💩
-
Housty
(@mick_demarco) reported
from
Larkhall, Scotland
@virginmedia It's literally only affecting phones now and was on off with laptops. Laptops have been fine for a day, signal is still there from furtheest point of house, just constantly disabling.
-
WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia Wow that community page hasn’t filled me with. You have endless pages of unhappy users it seems and with similar broadband issues.
-
Maurice Logie
(@MauriceLogie) reported
from
Hamilton, Scotland
@vmbusinesshelp @ady315 @vmbusiness Still no internet connection - that’s 4 days . Have called @virginmedia several times and told we don’t appear to have a problem!!!! #shockingservice
-
Housty
(@mick_demarco) reported
from
Larkhall, Scotland
@virginmedia There's no known issues.
-
WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@Kevin38801124 @virginmedia 2 attempts at contacting their tech dept. 90mins in total waiting, I gave up. They directed me to a forum for help. But all that showed me was I wasn’t alone. 😡
-
WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia Still no service. It seems to connect then disconnect itself. This has been from Friday 12.30pm til today..
-
Kelly Ann Ferguson (McElhill)
(@kellymcelhill87) reported
from
Clydebank, Scotland
@virginmedia how you treat your customers is disgusting better treatment for new customers rather than loyal ones 😔
-
Housty
(@mick_demarco) reported
from
Larkhall, Scotland
@virginmedia Yes. WiFi keeps disabling itself and particularly on phones it's doing this and running very slow. Ran a WiFi speed checker and tried restarting the modem many times
-
WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
Still no broadband. Since yesterday 12.30pm @virginmedia Ridiculous service.
-
Kelly Ann Ferguson (McElhill)
(@kellymcelhill87) reported
from
Clydebank, Scotland
@virginmedia I have been a customer for years but my bills have become over double what it started I decided to leave, but realised broadband is probably better with virgin! I found a deal on uswitch that was good, to be told no I have to pay double that offer as its only for new customers
-
eileen haugh
(@finnsgran) reported
from
Motherwell, Scotland
Been waiting for help from Virgin Media since 18 th October surely someone has read my message by now
-
Jim Bauld
(@jimbauld) reported
from
Glasgow, Scotland
Getting absolutely fed up with the pixelation on @virginmedia during live HD broadcasts... paying far too much to get this crap
-
WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia I’ve followed all these steps and been on phone waiting on Technical for 45mins. There was a known issue yesterday that was being fixed apparently. Since then no broadband access.
-
WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
Why has my broadband been down since 12.30 yesterday @virginmedia
-
Carole Paton
(@CarolePaton) reported
from
Paisley, Scotland
@virginmedia Too complicated for a message and Customer Care.......just didn’t.
-
Tigg-Pupp
(@djtiggeh) reported
from
Paisley, Scotland
Gotta laugh. My @virginmedia home phone is not working yet they want me to call on my virgin media phone to resolve fault. I am NOT paying over inflated charges from another line to fix my landline
-
WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@Kevin38801124 @virginmedia I’m trying to get out of the contract. The hassle is too much. Every couple of months something happens and it’s never resolved accordingly. The amount of engineer visits I’ve had. Ridiculous
-
Housty
(@mick_demarco) reported
from
Larkhall, Scotland
@virginmedia been on hold for 40 minutes waiting for tech support over my WiFi disabling itself and I have an important Skype call in a couple of hours.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
HART
(@_LHART_) reported
@virginmedia Would an early cancellation fee still be charged in this scenario where service is not being provided adequately?
-
KD
(@doroszewicz1) reported
@virginmedia 1 agent disconnects the call with me to answer his mobile and another doesn't bother calling back when the phone fails on his end? This is after spending 40+minutes on hold. On top of this, you're trying to charge £240 to cancel my contract? Terrible customer service
-
Natalie Grove
(@NatGrove69) reported
@virginmedia why do you charge a huge cancellation fee if I’m moving house yet you can’t provide a service at my new house?
-
Andy Corcoran
(@andycorcoran) reported
@virginmedia We received a cheque rebate then the next month you overcharged my 82 year old mother again we’re back to square one it’s really poor
-
Urban Crust Sourdough Pizza 💙
(@Urban_Crust) reported
. @virginmedia cut off again before we could discuss that that solution isn’t good enough as we need WiFi and internet as everyone in the house is working from home.
-
Emma
(@Emmzz_92) reported
@virginmedia absolutely shocking service! Paying £100 a month sometimes more to sit here and watch a blank ****** screen because the service is so flipping ****!
-
Samuel Milns
(@TheMilns) reported
@ThreeUKSupport GL50 3QQ. I haven't had good speeds ever with you guys, but I never really notice the lack of speed since I have WiFi at home. Tonight @virginmedia has laid an egg so need to tether and this is quite unuseable
-
Juri
(@gesichtzeintopf) reported
When are you going to offer the service that we’re paying for, @virginmedia? Internet is fu*ked again. Had to use mobile just to be able to work.
-
Scratch the Upsetter
(@FaustGarbanzo67) reported
Seems those Virgin Media cold-calls I ignored were legit. Just as well I never answered them as my default phone-voice for answering cold-calls these days is 'menacing-cockney', which probably wouldn't go dahn very fackin well at all.
-
Seona Brannan
(@SeonaBrannan) reported
Hi @virginmedia @VMSolutions_ an engineer was due to come to my property today to install the wifi- no show unfortunately and I cannot get through on instant chat/phone. Please help!