Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G5, G46, G1, G51, G73, G61 and G66.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 09/06/2025 21:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Hamilton, Motherwell, East Kilbride, Erskine, Airdrie, Clydebank, Cumbernauld, Bellshill, Johnstone, Viewpark, Uddingston, Paisley, Barrhead and Blantyre.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow TV
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • pamelawhite1981 Pamela White (@pamelawhite1981) reported from Paisley, Scotland

    @addiej27 @virginmedia Nope they said it would be 24-48 hours. Longer than it took to cancel my account

  • Hughesy48 John Hughes (@Hughesy48) reported from Glasgow, Scotland

    @virginmedia Unfortunately you've had your chance, this has been the issue since February this year and you either don't have the staff equipped to resolve or plainly just don't want to resolve.

  • Hughesy48 John Hughes (@Hughesy48) reported from Glasgow, Scotland

    @virginmedia Just been on web chat for 45 mins then phone call for 25 mins to someone who doesn't understand or doesn't want to understand, waiting on hold again, disgraceful customer service.

  • brazenprods brazen productions- jules hussey (@brazenprods) reported from Glasgow, Scotland

    Just had to increase my @O2 data allowance cos my @virginmedia is so bad my phone switches to mobile data all the time.

  • g_mccutch G.M (@g_mccutch) reported from Hamilton, Scotland

    @virginmedia Fortunately, though unable to resolve the problem, the 4th person I spoke to didn’t feel the need to hang up on me or lie and has arranged an engineer visit for next week. All this after listening to the same hold music for a combined total of 83 minutes (3/3) 👍🏼

  • disvalentine David (@disvalentine) reported from Clydebank, Scotland

    @virginmedia internet down again in Glasgow area...😡 Why this time

  • Hollz2012 Holly McCormack 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@Hollz2012) reported from Paisley, Scotland

    @virginmedia The issue is I have had to make several calls despite severe phone anxiety. I am waiting on confirmation my package has been fixed by email, that better come today.

  • Hollz2012 Holly McCormack 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@Hollz2012) reported from Paisley, Scotland

    @virginmedia Need to discuss an o/s balance and also discuss why after I called to cancel 2 months ago, when I was billed again it was still at the higher rate / can’t afford and now cut off entirely.

  • 19nine78 19nine78 (@19nine78) reported from Motherwell, Scotland

    @virginmedia Now if either of your call handlers had sent me that earlier I could have made an informed decision 😂 Appreciate you can't access details on here but you've been more helpful than anyone else. Complaint sent via website form as well. Sadly, your probably losing a customer

  • jamboross Ross MacLean (@jamboross) reported from East Kilbride, Scotland

    @virginmedia If I dont get a resolution to my expectations you have lost a customer.

  • GiggsyBlantyre Alan Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland

    @virginmedia Potential cancellation. My mother was present at the time of the call, and I wanted to discuss options, whether to downgrade/cancel. But contact centre were so unhelpful.

  • p0rkpiehat Chris A (@p0rkpiehat) reported from Glasgow, Scotland

    @virginmedia After my repeated calls and issues I won’t believe it unless I see it. I haven’t directly spoken to a manager but last time it was apparently approved by a manager and out through while I was on the line. I won’t make anymore calls about this as it’s pointless. I’ll DM my details

  • J0EWATS0N7 Ojo Scared O-Bolingoli (@J0EWATS0N7) reported from Barrhead, Scotland

    @wongster77 @virginmedia Same problem! Again!

  • Hollz2012 Holly McCormack 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@Hollz2012) reported from Paisley, Scotland

    Sigh. Tried to cancel @virginmedia start of August. Accepted deal. Didn’t go through. Called again last week and guy changed price but had actually changed my package. Thought sorted today but no my channels have been moved on to a basic package and BB reduced 🤬

  • Hughesy48 John Hughes (@Hughesy48) reported from Glasgow, Scotland

    @virginmedia I will be lodging a complaint followed by cancelling my contract.

  • Hollz2012 Holly McCormack 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@Hollz2012) reported from Paisley, Scotland

    @marky1877 @virginmedia I’ve never had any issues tbf Just was the increasing prices and trouble I’ve had since.

  • Hughesy48 John Hughes (@Hughesy48) reported from Glasgow, Scotland

    @virginmedia Not surprisingly told that I couldn't be transferred to a manager then told they'd transfer me to collections, incompetence of the highest order, shameful customer service, another hour and a half wasted! 😡

  • jimmyp314 Jimmy Prentice (@jimmyp314) reported from Glasgow, Scotland

    Missus been on fone for over half an hour to cancel our @virginmedia subscription but person couldnt help n pit us thru to someone else so been on hold for another 15 mins... hey @richardbranson aint ur pockets fat enough... disgraceful 😡😡😡

  • disvalentine David (@disvalentine) reported from Clydebank, Scotland

    @thepenGW @virginmedia Yea mate me too been with them 15 years & be better leaving & coming back seriously considering @SkyUK especially as our wifi down AGAIN & they want an extra £25 a month from me for same package i currently have!!

  • disvalentine David (@disvalentine) reported from Clydebank, Scotland

    @virginmedia Checked nothing helpful there! Why is my internet having issues today you must know if the area affected

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • boardom_ca John O'Brien (@boardom_ca) reported

    @JoelGSamuel @virginmedia Secure "enough" for most governments to send things they wouldn't send via email, which is of course super for those with housing issues... </s>

  • ThorpeRod Rod Thorpe 🇪🇺🇬🇧 (@ThorpeRod) reported

    @virginmedia broadband was definitely down this morning 8am ish but service status pg said "no issues", up & down all day totally unreliable yet not until gone 7pm did your SS page say "yes we're aware of problems in your area". Still down now. Poor service for the ££££ I pay!

  • jacksupjosh JacksUp (@jacksupjosh) reported

    @Yukii_c I know! My download for Rainbow Six Extraction stopped completely now its back on… some sites we’re still working… ******** is going on @virginmedia, piece of ****?

  • Corb_101 Corb (@Corb_101) reported

    let’s gooo @virginmedia is down again

  • Sylva144 . (@Sylva144) reported

    Ps4 and virgin media down

  • RunninOnEmptee Runnin On Empty (@RunninOnEmptee) reported

    @virginmedia Done, half a dozen times today. That's the problem no disrespect to you, but the communication between depts. at VM is non existent when it comes to problems & that's often why the techs are often rude, clueless & just try and flog boosters when you ring 🤓

  • VicKnight3 Vic Knight (@VicKnight3) reported

    @virginmedia Recovered at around 15:15hrs. We live in a real mobile blackspot anyway, so have to walk around 1/2 a mile to receive a mobile service anyway!

  • explainingpros TNG Explaining Pros (@explainingpros) reported

    Petition for virgin media to fix their **** servers 📝

  • NastyNastii τyτιι (@NastyNastii) reported

    Virgin media goes down... Time to tether the mobile. #Warzone

  • ewanewa Ewan Newall (@ewanewa) reported

    mfw virgin media picks the time I want to do my assessment as the prime opportunity to go down