Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G51, G1, G66, G5, G32, G33 and G73.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 01/21/2026 14:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Coatbridge, Johnstone, Paisley, Bellshill, Hamilton, Uddingston, Cumbernauld, Airdrie, Motherwell, Erskine and Renfrew.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomCoatbridge Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • Mullen3219 Martin Mullen (@Mullen3219) reported from Glasgow, Scotland

    @virginmedia hi so I tried to cancel my contract as its ridiculously priced and when got through to your team they wouldn't put it through and told me to phone tomorrow what's this about I am just want to leave its too expensive

  • soulboydaveybee david belcher (@soulboydaveybee) reported from Glasgow, Scotland

    @virginmedia Slow. Erratic. Unreliable. And I don’t currently have the time to waste on phone calls which end with me being abruptly disconnected

  • ped1969 Ped (@ped1969) reported from Bishopton, Scotland

    @michaelt1967 @virginmedia We gave up, constant hassle with poor virgin wifi... fitted Nest wifi and turned our virgin Hub to Modem mode. Everything is brilliant now.

  • jonzo1 Jonathan Abourbih (@jonzo1) reported from Glasgow, Scotland

    @virginmedia my internet has stopped working a few minutes ago. Any network issues in South Glasgow?

  • ryang23_ ryan (@ryang23_) reported from Glasgow, Scotland

    @virginmedia why’s the Internet down?

  • s6phy soph (@s6phy) reported from Motherwell, Scotland

    virgin media being down on Christmas Day is v virgin media of them. Scumbags.

  • CakesByKinane Cakes By Kinane (@CakesByKinane) reported from Glasgow, Scotland

    @virginmedia hi I’ve been trying to get in touch now for a few days about a new hub as mine is 5.5 years old and my wifi is so poor because of it. Can someone get back to me please? Thanks!

  • InnesRoss2 Innes ☺️🌷 (@InnesRoss2) reported from Glasgow, Scotland

    @virginmedia Our internet has been down all day and I’ve tried everything to fix it. Please help!

  • QuantumSkyline Quantum Skyline (@QuantumSkyline) reported from Motherwell, Scotland

    @Dexisson @virginmedia Cancel your direct debit

  • ped1969 Ped (@ped1969) reported from Bishopton, Scotland

    @virginmedia no wifi for nearly 4hrs... tried to call but gave up after being on hold for 40 minutes... help.

  • ifeelalright Sam (@ifeelalright) reported from Motherwell, Scotland

    @virginmedia Can't help but notice the same thread in the replies to your tweet. Terrible service, broad band cuts out constantly and no deals for long time customers. I agree with them all. Watch for the bot response below👇👀

  • ianster78 ians (@ianster78) reported from Glasgow, Scotland

    @virginmedia So I have to pay for a service that yous can’t provide and then if I leave for this reason I have to pay for that aswell

  • lidlmix John Doh (@lidlmix) reported from Glasgow, Scotland

    @virginmedia hi, I just downloaded American Utopia and the sound was awful. Also, when I tried to sign up to the Virgin Store the text on the TV screen was really screwed up. Have you been having problems,?

  • weewhytey Fraser Whyte (@weewhytey) reported from Hamilton, Scotland

    @virginmedia Had no issues until this year already signed up with sky due to how badly the situation was handled

  • ConorBurns67 Conor Burns (@ConorBurns67) reported from Coatbridge, Scotland

    @virginmedia Both not working

  • ianster78 ians (@ianster78) reported from Glasgow, Scotland

    @virginmedia The lack of professionalism from your customer service team and also I’m looking to leave because yous can’t provide me with the service I am paying for but I need to pay to leave.

  • XRachelRoss Rachel ♥ (@XRachelRoss) reported from Kirkintilloch, Scotland

    Complaint raised with @virginmedia on the 17th of December when my bill was produced (for more than double what it should be) and still haven’t heard anything yet they managed to take the incorrect payment. Shocking service.

  • Doug1tux1 Douglas lindsay (@Doug1tux1) reported from Glasgow, Scotland

    @virginmedia you should tell your Indian call handlers who are cold calling old customers not to shout at them for not being with virgin media, it’s just rude.

  • ConorBurns67 Conor Burns (@ConorBurns67) reported from Coatbridge, Scotland

    @virginmedia Wifi still not working. Been down for about 4 days now. Ended up unplugging our superhub 2 and plugging in the superhub 3 which was sent out a while back. Still not working though

  • Diamondmarydoll Mary Brogan (@Diamondmarydoll) reported from Cambuslang, Scotland

    @virginmedia I'll call to cancel when I get home. Don't have time for this nonsense.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Erstwhilian I’ll just keep asking (@Erstwhilian) reported

    @virginmedia 16:00 - which is pretty meaningless as it was also promised at 12:00 yesterday and so forth. Third major outage in a year.

  • TheOnlyPGDan StarvingProgrammer (@TheOnlyPGDan) reported

    @virginmedia I live in the BR1 area and my internet has been up and down all morning. Is this area having problems ? And if yes is there a fix coming ?

  • sabbath2930 Destroyerofpizza(Chris) (@sabbath2930) reported

    @MicksterNoonan @virginmedia @joelycett My areas had connection problems for weeks constantly on and off can’t get go on Netflix on Amazon most tv channels won’t work, took a week of multiple complaints from us and people in our area for help and the technician dindt even bother to turn up for our area

  • kevinbrown360 kevin brown (@kevinbrown360) reported

    @virginmedia @AudreyBroon We really do not have the appetite to spend an hour on the phone waiting in a queue to have someone take details of our complaint, and then get another email saying “we tried to call…” when there is no evidence of it. You really need to review your processes.

  • louisecleaver Louise-Jane (@louisecleaver) reported

    @virginmedia This is no difference to the awful chatbot.

  • nanyk89 Luke Nancarrow (@nanyk89) reported

    @virginmedia Is there no escalation that can be made by yourselves via complaint processes that can have a call made out to myself if I provide details? Seems pointless to call the same people for the 6th time in a day only to be cut off, put on hold for 40+ minutes or fobbed off

  • mrnigellawrence nigellawrence (@mrnigellawrence) reported

    @virginmedia And frankly, you keep repeating that you are very sorry and this is not the service etc, Nothing changes. Words are hollow - then again, it is not your work that is suffering as a consequence

  • BeepBoopBonk Chadwick (@BeepBoopBonk) reported

    @virginmedia Both say that there’s no issue, which is a lie.

  • lyndsayjh Lyndsay R (@lyndsayjh) reported

    @virginmedia No, it said there were no known service faults

  • 1Mmojunkie 1MMOJUNKIE (@1Mmojunkie) reported

    @virginmedia You did this to me when you had to admit to that 2 day mass outage at start of Covid, you booked me an appointment and when 92% of your service was down you finally tweeted about it. Your systems claimed it was at my END that time too