Virgin Media Outage Report in Glasgow, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G72, G12, G32, G78 and G43.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Erskine, Motherwell, Airdrie, Cumbernauld, Larkhall, Johnstone, Bellshill, Bothwell, Hamilton, Blantyre, Uddingston, East Kilbride, Coatbridge and Paisley.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
TV | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia 😴 just fix it
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia I’ve followed all these steps and been on phone waiting on Technical for 45mins. There was a known issue yesterday that was being fixed apparently. Since then no broadband access.
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia Wow that community page hasn’t filled me with. You have endless pages of unhappy users it seems and with similar broadband issues.
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia Since last Friday I have spent over 4.5hrs in queues for your Teams with no avail. I’ve tried the community forum, live messages, you’re site (which is down) so this has been ongoing but with no resolve from you.
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David MacKenzie
(@dgmackenzie_uk) reported
from
Cambuslang, Scotland
@virginmedia is there an email address I can report a problem. All services went down at 17.15 for last three evenings and I'm struggling to explain to call centre. Thanks.
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Euankirkpatrick
(@euankirkpatric1) reported
from
Glasgow, Scotland
@virginmedia please can you help me with my 200 mb broadband it keeps crashing a lot and all most impossible to play online gaming on the verge of cutting it of and going with another supplier please help thanks
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Nicola
(@weenixxx) reported
from
Glasgow, Scotland
@virginmedia You’ll have the recorded call. He hung up on me without resolution of notifying me
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
Can you please is there a issue with WiFi 3.0 hub WiFi light is on and the arrows lights are flashing help @virginmedia
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Nicola
(@weenixxx) reported
from
Glasgow, Scotland
@virginmedia your customer service agent has just hung up on me after you gave me terrible service and I asked to speak to a manager. Very very unhappy!!!
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@Kevin38801124 @virginmedia I’m trying to get out of the contract. The hassle is too much. Every couple of months something happens and it’s never resolved accordingly. The amount of engineer visits I’ve had. Ridiculous
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🍀Cal😎😝
(@CalumLewsley) reported
from
Glasgow, Scotland
Anyone know a better wifi deal than virgin media as theres no point paying over 60quid a month for a ******* SHITE wifi signal keeps dropping
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Paul Collier
(@welshref) reported
from
Glasgow, Scotland
Also, Virgin Media lost a long standing and loyal customer for their awful communication and lack of loyalty.
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@Kevin38801124 @virginmedia 2 attempts at contacting their tech dept. 90mins in total waiting, I gave up. They directed me to a forum for help. But all that showed me was I wasn’t alone. 😡
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Nicola
(@weenixxx) reported
from
Glasgow, Scotland
@virginmedia Still no further forward with this issue! Customer services just hung up on me!!! Terrible service from you!!!! @virginmedia Not recommended!!!
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@scottmaguire4 @Kevin38801124 @virginmedia I tried retentions previously but because I had 20months still in my contract (I’ve been with them 9yrs but apparently package changes mean new contract dates) they weren’t giving s ****.
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
Still broadband issues in my area G4 @virginmedia This has not been sorted since Friday despite the message online that it was.
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@Kevin38801124 @virginmedia They don’t care. Cancel and they’ll bill you for the remainder of your contract and do this til you give in and pay, even if the service is so appalling you’ve had to cancel. Even from their own site the amount of frustration is awful. And to direct an irate customer to that 🤯
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
Still no broadband. Since yesterday 12.30pm @virginmedia Ridiculous service.
-
Chris
(@fatshez) reported
from
Glasgow, Scotland
@virginmedia Done twice. Still no service.
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia Still no service. It seems to connect then disconnect itself. This has been from Friday 12.30pm til today..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Captain Hindsight
(@dodger0703) reported
@virginmedia I have checked Uswitch and seems i can get v similar Sky package for 1/2 what I pay virgin. Will book an install for Easter holidays and then will 'try' to cancel all my virgin services. Not your fault, but existing customers treated shoddily.
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Sarah Li
(@sarahliuk) reported
@virginmedia £114.84 in total. 3 days total loss of service; 3 days don’t install your services on the promised day; 3 days don’t turn up on the promised day of an appointment.
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Hey You Guys
(@PapaFratelli) reported
@virginmedia If you tell me there's an outage but it'll be fixed by a certain time, then fix it. Don't keep changing it - if you're not going to fix it for a few days, tell me so I can plan. 16/3 23:00 17/3 10:00 17/3 18:00 17/3 22:00 18/3 10:00 And just changed to 19/3 10:00.
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WinterWolf
(@Floofywolf0) reported
STOP PUSHING BACK THE FIX TIME @virginmedia
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KJ
(@Kojogo96) reported
@virginmedia Hello, I am now accessing from Firefox - not working; says the username/password isnt recognised. But I have changed anything since I last accessed it (it was months ago I last signed in) so it should still be fine?
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Billy Gaskell
(@billyg2107) reported
@virginmedia would be alright if your wifi worked 👍 you know the thing we pay you for that never works
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Elise
(@elise_john85) reported
Always a fun Friday when @virginmedia take away your internet connection and @O2 don’t provide a good enough signal for a decent hotspot. It’s not like I’ve got important deadlines today 🙄🙄
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Joanne Marie Harris
(@JoHarris2015) reported
@virginmedia how do I log a complaint please?
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Sarah Li
(@sarahliuk) reported
@TarekZam8 @virginmedia We’ve been having the same issues. Now more like 54 hours. Unbelievable really and the upbeat replies you are getting are totally off tone.
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Matt P
(@_pitchy) reported
@virginmedia Just getting a standard help site?