Virgin Media outages and service status in Glasgow, Scotland

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Airdrie, Cumbernauld, Coatbridge, Paisley, Johnstone, Hamilton, Clydebank, Bishopbriggs, Motherwell, Bellshill, Bothwell, and East Kilbride.

City	Problem Type	Report Time
Glasgow	Wi-fi	15 hours ago
Glasgow	Internet	2 days ago
Glasgow	Internet	2 days ago
Glasgow	Internet	2 days ago
Glasgow	Internet	2 days ago
Glasgow	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

• 
  TheGodofPod (Movie Daft) (@TheGodofPod) reported 8 seconds ago from Clydebank, Scotland

  @toptenpods @skytv I to have fell victim to this, but via Virgin Media, who it took fully 2 days to cancel with. Horrible experience for Mrs B.

• 
  TDR-Dazabelle 👑 (@DarrenMcGuigan5) reported 12 seconds ago from Dennistoun, Scotland

  Anyone else having issues with @virginmedia today I can't get online no signal Nada

• 
  Hugh Moan 💙 (@weeshug72) reported 8 minutes ago from Glasgow, Scotland

  @virginmedia why just you just call me under the guise of "offering me a discount on my services" then offer me a deal that means me paying for an extra service I don't currently use or want?

• 
  Tony McCaffery (he/they) (@tonymccaffery) reported 15 minutes ago from Glasgow, Scotland

  Hey @virginmedia, can you help please? I’ve never plugged a landline phone to my router since becoming a customer. (I never needed one til now). So I just took the voip/landline adapter out the box and it’s broken. How do I get a new one so that I can plug in a landline? Thanks.

• 
  David (@DRoss215) reported 18 minutes ago from Paisley, Scotland

  @virginmedia I was promised a reconnected service by yesterday. Didn't happen no form requested 😡😡

• 
  wolfofwhickham (@wolfofwhickham) reported 20 minutes ago from Glasgow, Scotland

  @virginmedia are you going to answer any of my complaints???? It's been weeks How can you keep getting my bill wrong ? Spoke to your agents many times .... Poor poor service ..... #poorservice #badservice #bad

• 
  bristian cungay (@ChristianBunga7) reported 20 minutes ago from Glasgow, Scotland

  @virginmedia As I said earlier, I’ve had no internet for the past month and continue to be charged. I can’t use most of your support services as I’ve never been sent any of my customer information @virginmedia

• 
  David (@DRoss215) reported 23 minutes ago from Paisley, Scotland

  @virginmedia Email sent hopefully I will get a speedy resolution. Another 40 minutes of my time wasted!!

• 
  bristian cungay (@ChristianBunga7) reported 26 minutes ago from Glasgow, Scotland

  @virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom

• 
  Banjo (@Chban1967) reported 32 minutes ago from Glasgow, Scotland

  @virginmedia Absolute shambles of a company with absolute zero customer care. Phone up and agree a contract only to get something totally different phone to complain they tell you the phones getting cut off, the goalposts get moved continuously, communication atrocious. AVOID!!!

• 
  Kirsty Learmonth (@kl7582) reported 33 minutes ago from Glasgow, Scotland

  @virginmedia Trying to get help with tv box, no online help through the live chat? Can you assist please

• 
  don mackeen (@donmackeen) reported 33 minutes ago from Glasgow, Scotland

  @virginmedia had the technician come out today after days of patchy service. Got the hub changed, and ... Service still terrible. And now I'm to wait "24 hours"...

• 
  Alan Lappin (@GiggsyBlantyre) reported 36 minutes ago from Hamilton, Scotland

  Here @virginmedia - any idea of some suggestions please, on how to contact your complaints/Customer Relations Team about a complaint I’ve submitted? Tried phoning, passed from pillar to post in the sub-continent, and getting nowhere. Two words: NOT GOOD ENOUGH.

• 
  Craig Reid (@reid2131) reported 40 minutes ago from Larkhall, Scotland

  @virginmedia I had a quick start broadband kit sent out. I fitted it all. No broadband, despite 6 calls to your “help” line. Been told a different fault each call. Can this be looked into?

• 
  James (@jpcarr85) reported 47 minutes ago from Glasgow, Scotland

  @virginmedia Folks, wifi down in Glasgow

• 
  Elenita (@Coops_71) reported 49 minutes ago from Thornliebank, Scotland

  @virginmedia is there a problem with email all of a sudden? It was working this morning and now when I try to send an email from Outlook or on my iPhone, I’m told my password is wrong and when I try to log onto webmail I’m told I have no password.

• 
  Gallagher D (@Jockthrax) reported 54 minutes ago from Airdrie, Scotland

  @virginmedia Possibly the worst company I have ever dealt with. Cut off twice. I only wanted to buy a new remote. Absolute shambles of a company. Disgraceful customer service.

• 
  Naveed Asghar (@naveedasghar) reported 57 minutes ago from Glasgow, Scotland

  @virginmedia @stephenblack32 Shocking to say the outage fix could take up to 5th Jan in Glasgow. over a week with no internet during the festive period is unacceptable. I will be cancelling my virgin fibre today.

• 
  Claire Webster (@claireWeb) reported 58 minutes ago from Glasgow, Scotland

  @virginmedia is there an issue with G3 area of Glasgow? Service checker not working either?

• 
  dios mio la creatura 🏳️‍🌈🇺🇦 (@lordofanywhere) reported 58 minutes ago from Glasgow, Scotland

  @virginmedia is a complete and utter joke in Glasgow. Apparently there is a fault and won’t be resolved until January 5th. On Twitter, they redirect us to the service status page, which is “experience some problems” and we can’t check service status. Compensation is in order.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joel Sheppard (@joelshepp) reported 3 minutes ago

  @asksupportcreww @virginmedia No I'm not going to follow you or "drop a DM". I'm perfectly willing to have this conversation in the public domain to highlight how shambolic your customer service is.

• 
  Isla (@saoirseisla) reported 5 minutes ago

  My fave thing about @virginmedia is nothing. No WiFi for 4 days. No WiFi = no tv. Been fobbed off for days. Each day promising it’ll fixed by the end of the day. Only to turn around today and say only an engineer coming to the house can fix it. I want out of this contract.

• 
  Casilda Malagon (@casilda1) reported 6 minutes ago

  @virginmedia I have been without broadband since 9 am today and website still doesn’t have an eta for fix. Any info? All I see is “Our engineers are on the case to fix the issue in your area. Check back later for updates”. #notgoodenough

• 
  Mat ⚙️ (@NotEnoughTECH) reported 7 minutes ago

  @justarieldotcom @virginmedia AI happened. Then no one cared about the service as long as DD was paid on time.

• 
  craigyh (@craigyh74) reported 7 minutes ago

  @virginmedia so you continue my 74 year old dad into upgrading and then expect him to install everything. He tries to call you for help but your **** automated system doesn't recognise his phone number or account number

• 
  CrankyGeek (@pepetideo) reported 8 minutes ago

  @virginmedia ok... here is some feedback. Fire the person that has thought aquirering new customers is more important than keeping the ones you got and rewarding them. Secondly fire the person that is handeling disconnections. They singlehandely made me a never again costumer. You could not pay me to return

• 
  Charlotte Riggio (@MsLiberty1776US) reported 13 minutes ago

  @virginmedia you know what would be great? If your phone system worked so your agents could hear customers and not hang up on them saying there’s no response

• 
  Jason Caine Smith (@jasoncainesmith) reported 13 minutes ago

  @virginmedia @VirginMedia Been trying all day to fix CS1011. Your phone system won’t recognise my details due to “maintenance” so I can’t reach support. I’ve been told this needs activation on your side. My elderly father is now without TV. Please contact me urgently.

• 
  Ash Tray Ashman🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪 (@spudbishop666) reported 13 minutes ago

  @virginmedia .. have a problem setting up new set top box.. automated Phone let me speak to a human thinking of cancelling phone TV everything. Appalling customer service

• 
  TheRealCraig (@AnIndividualist) reported 15 minutes ago

  If @virginmedia had good deals I would’ve considered re subscribing. But cancelling our old email addresses without notice because we cancelled has caused so much trouble I certain won’t now