Virgin Media Outage Report in Glasgow, Scotland
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The latest reports from users having issues in Glasgow come from postal codes G71, G51, G1, G5, G66, G3, G32 and G33.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Hamilton, Uddingston, Cumbernauld, Airdrie, Motherwell, Paisley, Erskine and Renfrew.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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ᴅᴀɴɪᴇʟ ʀᴀᴇ
(@iamdanielrae) reported
from
Hamilton, Scotland
Nope. No show. Awful service @virginmedia
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Andrew John Rainnie
(@AndrewRainnie) reported
from
Glasgow, Scotland
@virginmedia It's not a servicing issue. If you look at my twitter feed or my account, you will see that some numpty in your company turned our Internet off three weeks before it was scheduled. We have been without Internet for 5 ******* DAYS! Sort it out.
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Laura
(@Thecurseoflaura) reported
from
Glasgow, Scotland
@virginmedia Hi, it’s been like this with Instagram for over a month but other sites work fine and it works fine on 4G. I notice you said it’s a known issue to other people but I need to know when it wil l be fixed
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Billy McDiarmid 🏴 🇪🇺
(@BillyMcDiarmid) reported
from
Glasgow, Scotland
So @virginmedia still issue cheers for refunds. You ain’t NTL any more guys, so your banking processes should be from when they existed. @Sarah_Mone
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Andrew John Rainnie
(@AndrewRainnie) reported
from
Glasgow, Scotland
@virginmedia No thanks. I don't want to spend more money on texts just to explain how bad virgin media's customer service truly is. I'll contact CISAS.
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Neil Crossan
(@quietarea1) reported
from
Glasgow, Scotland
@virginmedia I have entire package with Virgin 4 phones internet etc can I get a problem solved. Never. Truly dreadful
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Andrew John Rainnie
(@AndrewRainnie) reported
from
Glasgow, Scotland
@virginmedia I HAVE SPOKE TO THEM! THEY SAID IT WOULD TAKE THREE ******* DAYS TO FIX THEIR MISTAKE. IT'S NOW FIVE!!!!! WORST. COMPANY. EVER.
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Malcolm white
(@Malkywhite1975) reported
from
Glasgow, Scotland
@richardbranson hello Mr Branson just wanted to let you know one of your company's customer service is absolutely terrible in Glasgow i love virgin media but seriously think of switching to sky. I hope you read your loyal customer for over 15 year and fix the problem
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John gales
(@Galesy1) reported
from
East Kilbride, Scotland
Looking for new customer deals, any great offers out ther #sky #virginmedia
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Gillian
(@GillianLW6) reported
from
Cumbernauld, Scotland
Ordered 2 new phones from @virginmedia on Thursday. @YodelOnline were due to deliver on Friday. No attempt made Fri or Sat after waiting in all day. About 8 conversations with yodel and virgin later and I’m now told it will be tomorrow. Yodel are the worst company to deal with 😡
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Stacey 🏴
(@staceyjaneadam) reported
from
Paisley, Scotland
@virginmedia We can’t call out now or receive calls with home phone; we have no dialling tone; issue with phone since Thursday; no local issues when ‘test’ is run which is obviously wrong.
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Dunc Pine
(@DuncP) reported
from
Coatbridge, Scotland
What is going on with @virginmedia service tonight - channels keep disappearing and getting “Channel not available contact @virginmedia - this is on BBC, ITV and normal channels
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big sam
(@samboardman99) reported
from
Glasgow, Scotland
@virginmedia you have the worse customer service in the world. Put on hold for 9 mins then nothing. Disgusting way to treat customers.
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JOHN C
(@decostop) reported
from
Glasgow, Scotland
@virginmedia Web Safe has been on for over a year, this problem has just arisen recently.
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Nicola McCutcheon🏴🦄🍀
(@NicolaMcC_04) reported
from
North Lanarkshire, Scotland
@virginmedia home wifi is down, call the help line for them to run a test through automated system only to be cut off so I call back to be told it’s a 30 minute wait to speak to someone because I’m ‘still’ experiencing the same issue! Help!
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Laura
(@Thecurseoflaura) reported
from
Glasgow, Scotland
@virginmedia Did that but still the same issue. It’s the app I am using FYI. Exactly the same for my husband goo
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Heidiloo Edwards
(@HeidilooE) reported
from
Glasgow, Scotland
@virginmedia Aaaarghh 😤🤬 Just waited 15 minutes to get through, then you cut me off and then when I call back, you're closed.. Is it any wonder I want to leave.... shockingly low service levels for over 2yrs now..
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Gillian
(@GillianLW6) reported
from
Cumbernauld, Scotland
@virginmedia Thank you for your response. I will look into this. I appreciate this is not Virgin Mobiles fault and the bad experience is because of Yodel but, I am a VM customer not a Yodel customer. I am hoping to receive the phones today but not too confident. Thanks.
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Lars Jensen
(@LarsJen05560046) reported
from
Glasgow, Scotland
@virginmedia The broadband box was erected against my fence surrounding my back garden, making it easy for intruders to climb over, Virgin media have said that the box could have been placed at my front garden, where it would not have created a problem, but the manager did not come back to me
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ᴅᴀɴɪᴇʟ ʀᴀᴇ
(@iamdanielrae) reported
from
Hamilton, Scotland
Arranged a @virginmedia engineer visit this morning via text chat, but had no confirmation of time. Phoned up and told they can see note but visit isn’t on system... so the solution is to wait and see if they turn up...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mast Kalandar
(@Mast_Bhai) reported
@virginmedia, is there a problem with your staff that they cut me off twice? Or do you have telephone issues and need @BT lines?
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Brett the tank Payne
(@brettsophie1234) reported
@virginmedia To press activate Netflix again and again and again. On the phone is useless and you obviously don't know or you would of said what to do. Let me guess phone them or go on your brilliant help pages that don't tell you anything 🙄
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Northbanker
(@RobertEveling) reported
@virginmedia Why are your services and personnel so rubbish?My landline has been down for days and trying to contact you without a landline is awful.
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Wayne Bristow
(@therealwannieb) reported
@virginmedia Technician now on hold as you think it is issue in area, as usual. This often happens when I contact you about faults, funny how I seem to find these faults before you guys. Just like your website fault earlier. Maybe you should start paying me
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Abi Blake
(@abiblakey) reported
I don't do this often but I have had the worst experience with @virginmedia - rude staff, techs not showing up 3 days in a row and now they've lost my complaint..if you're considering a move to them just don't bother #donotrecommend
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Christine Maile
(@Cwisteene) reported
@virginmedia Soooo, I send an email of complaint, of which, apparently, it is being dealt with, yet it feels like I'm conversing with a robot... I've asked them to call me, and they send me a text saying they've tried contacting me, yet no voicemail or missed calls. woeigo!!
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Daniel Roberts
(@danrobertspe) reported
@virginmedia Your home phone switch over process and associated services have been awful. My landline was cut off with no notice, reinstalled but still not working despite now being charged again. Told a new hub was needed, now told an engineer needs to do the switch
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The account formally known as SJ
(@SMTJreborn) reported
@virginmedia I am not going to be calling the number. You have my complaint number. I will simply raise another complaint complaining about your lack of interest in dealing with my complaint. Never again will I ever have a contract with Virgin, it has been a nightmare from start to finish.
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Edward Quan
(@1stLondonFoodie) reported
@JamesTurner37 @virginmedia I'm in no way excusing their level of service but do you get a good mobile signal where you are?
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Nick Ingram
(@sparkynick) reported
@virginmedia Area outage Thurs. our service not working since. Engineer came Mon replaced old cables. 30 mins later intermittent probs again. VM msg 7pm to say area prob fixed. Wasn’t. Some service o/n and since but still probs