Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G1, G32, G51, G40, G3, G61 and G66.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 11/29/2025 19:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Motherwell, Glasgow, Paisley, Erskine, Renfrew, Bellshill, Cumbernauld, Bothwell, Hamilton, Airdrie, Coatbridge, Clydebank, East Kilbride and Johnstone.

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City Problem Type Report Time
United KingdomMotherwell TV
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • jmilprint Jazza (@jmilprint) reported from Glasgow, Scotland

    @virginmedia 2 - 0 down let's hope it cuts out completely!!!

  • RSVPDesign RSVP Design (@RSVPDesign) reported from Paisley, Scotland

    @vmbusiness no broadband service today for those businesses with static IPs?

  • raymi37 Papa Raymondo (@raymi37) reported from Chapelhall, Scotland

    @quigley_mick @virginmedia @virginmedia service is getting worse mick I’m thinking of a change far too dear as well

  • gordonb_1983 Tom Waits for no man (@gordonb_1983) reported from Kirkintilloch, Scotland

    @virginmedia Looking for some help with a technical issue - none of the devices in our house are connecting to WiFi and our router won’t factory reset (have tried the steps online)?

  • Diamondmarydoll Mary Brogan (@Diamondmarydoll) reported from Glenmavis, Scotland

    @virginmedia since I can't get onto the Internet to check fault status and I'm scrambling to use my phones data because my signal is ****. Fault status in ML6 please?

  • VikkiRobb Vikki Robb (@VikkiRobb) reported from East Kilbride, Scotland

    @virginmedia I didn’t create a post on the forum I looked on for advice but to be honest if you cannot get me the help I need to get started it doesn’t put much trust in you. I would then have to wait how long for a technician to come out for you to charge me for this service?

  • d1a2w3 Donald Macleod (@d1a2w3) reported from Glasgow, Scotland

    @virginmedia Hi, Sky Sports red button is not working, is there anything I can do to fix this?

  • john_milroy jonnyboy (@john_milroy) reported from Glasgow, Scotland

    Is virginmedia connect not working I have a hub 3 according to them don't have account ps 40 year with virginmedia

  • VikkiRobb Vikki Robb (@VikkiRobb) reported from East Kilbride, Scotland

    @virginmedia I spoke to a member of the team who said they couldn’t help as I haven’t received my password in the post yet so couldn’t verify who I was. So now I have to wait a further 5 days for a password to come through.

  • RSVPDesign RSVP Design (@RSVPDesign) reported from Paisley, Scotland

    @vmbusiness is there a broadband business outage in PA1 area?

  • allandm1284 Toxteth O'Grady (@allandm1284) reported from Clydebank, Scotland

    @virginmedia @AlanC_44 I had an issue. Reduced my package in april to £120, You are now charging £214 per month. Phoned up. "Sorry about that, someone will call back in 48hrs" That was 620 hours ago.

  • canadianweeg Kris Schimmel (@canadianweeg) reported from Glasgow, Scotland

    @virginmedia the whole street is down but website says no known issues. What gives?

  • TEDDYBEAR2079 TED 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@TEDDYBEAR2079) reported from Motherwell, Scotland

    @virginmedia @virginhelp I am recieving one of your customers contact details, phone no... contract detail... billing info to my email address... the customer has the same name as myself... tried to contact Virging but to no avail...

  • VikkiRobb Vikki Robb (@VikkiRobb) reported from East Kilbride, Scotland

    @virginmedia I’ve tried this too.. I’ve honestly had enough now and would prefer to cancel

  • KittyCarrot 𝕂ïrsty 🇩🇪 (@KittyCarrot) reported from Stepps, Scotland

    @virginmedia No service in G33 - is there an issue locally or just with us?

  • kells_bGood Kells Bells (@kells_bGood) reported from Glasgow, Scotland

    @SteTechGaming @virginmedia I changed from the hub 3 to the hub 4 and have had nothing but problems with it. I regretted sending the hub 3 back!

  • Billy1Young Billy Young (@Billy1Young) reported from Glasgow, Scotland

    @virginmedia I was one kill away from winning warzone match on cod before it came crashing down cos of your ****** internet service. Am fuming mate. You owe me a bottle of buckfast and 1g

  • VikkiRobb Vikki Robb (@VikkiRobb) reported from East Kilbride, Scotland

    @virginmedia how come when you are trying to sell me your services you can call twice a day but I’ve spend 2 full days trying to get an issue at your end sorted and suddenly no one can call me?

  • GrahamCookRSVPD Graham Cook (@GrahamCookRSVPD) reported from Paisley, Scotland

    @vmbusiness None of my business lines have been working since Friday. No update despite having called customer service, emailed our complaint handler etc. How do we escalate this issue that’s harming our business?

  • edcrick Ed Crick (@edcrick) reported from Glasgow, Scotland

    I rang @virginmedia who confirmed they do have a major problem with their servers and @twitter which will take another day (so four in total) to resolve. So why not put this message on your social platforms to save everyone time including your staff? "Media could not be loaded"

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • schum4nn schum4nn (@schum4nn) reported

    @virginmedia No, I don't have any aerial/cable options for the second box which I mentioned twice on the call before agreeing to the contract and in both cases your sales team advised that that won't be a problem as only wifi is required. I would have never agreed to this package otherwise.

  • ConnorNUFC_ 𝘾𝙤𝙣𝙣𝙤𝙧🏁🇸🇦 (@ConnorNUFC_) reported

    @virginmedia @NUFCPreston John what footy team do you support 😎

  • gillholmes79 gill (@gillholmes79) reported

    @virginmedia on the phone tonight for 1hr 30 minutes to sort an engineer. Spoke to someone eventually then at 8:20pm, he put me on hold and a message came up saying please call back tomorrow. I will be calling back to cancel my contact unless someone contacts me.terrible service.

  • Jamie3037 Jamie (@Jamie3037) reported

    @virginmedia You bang on about no price increase last year due to the pandemic, yet you choose to increase prices this year. The pandemic is still going on. Don’t see @SkyUK increasing prices plus they allow existing customers to benefit from new customer offers

  • NUFCPreston preston. (@NUFCPreston) reported

    @virginmedia it’s been pretty bad but it would all be ok if i got a follow back. :)

  • sooozie1985 sooozie1985 (@sooozie1985) reported

    @virginmedia my mate Sean’s raging cos he’s been trying n hold for over an hour, broadbands gone to **** end he’s havin kittens....33 year old man and can’t game his best made Jody on PS4 ......please help

  • kapowaz Ben Darlow (@kapowaz) reported

    Virgin Media is just such garbage. Nearly 2 months of terrible speeds and connection drops. Engineer visited and claimed there was an acknowledged area fault (which of course the service status page doesn't show). They're gone as soon as there's a viable alternative.

  • craigcoeyo Craig Coe (@craigcoeyo) reported

    @davidschneider @virginmedia Snap! 3 days in a row I’ve tried. My TiVo box isn’t working because it has seemingly been deactivated, only had it 3 months. Isn’t it great paying for a service you aren’t getting?

  • Jamie3037 Jamie (@Jamie3037) reported

    @virginmedia And when trying to talk to your team on live chat you can never seem to talk to anyone after hours and days of trying, yet select new customer and you get an immediate answer.

  • glennmason Dr Glenn Mason (@glennmason) reported

    @virginmedia WiFi issues for many weeks. Numerous attempts to get support via online chat with no response. Called tonight and cut off after waiting over an hour to speak with someone. Connection is vital for me to facilitate therapy sessions. Disappointing customer service.