Virgin Media outages and service status in Glasgow, Scotland

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Erskine, Glasgow, Clydebank, Barrhead, Motherwell, Paisley, Hamilton, Airdrie, Bellshill, Johnstone, East Kilbride, Renfrew, and Bothwell.

City	Problem Type	Report Time
Erskine	Internet	6 hours ago
Glasgow	Internet	14 hours ago
Clydebank	Internet	15 hours ago
Barrhead	Internet	1 day ago
Glasgow	Internet	1 day ago
Glasgow	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

• 
  graeme Tannahill (@graemeT2010) reported 50 seconds ago from Glasgow, Scotland

  @O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help @virginmedia

• 
  Anne Marie McPhee (@nuttynanaannie) reported 9 minutes ago from Motherwell, Scotland

  @virginmedia Hi, no, it initially says no issues in area on testing hub it says there's an intermittent problem with connection and come back in 18 hours!

• 
  Scott stafford (@scottstafford87) reported 12 minutes ago from Glasgow, Scotland

  @virginmedia It’s connected to the network

• 
  Loraine Riddick (@LoraineRiddick2) reported 12 minutes ago from Glasgow, Scotland

  @virginmedia There is no dial tone and I’ve tried another phone and line is still dead, so it must be the socket that is broken. I’m out now until 1230 if someone can arrange even a web chat as it’s almost 2 months without phone.. Ty

• 
  wolfofwhickham (@wolfofwhickham) reported 13 minutes ago from Glasgow, Scotland

  @virginmedia are you going to answer any of my complaints???? It's been weeks How can you keep getting my bill wrong ? Spoke to your agents many times .... Poor poor service ..... #poorservice #badservice #bad

• 
  Anne Marie McPhee (@nuttynanaannie) reported 16 minutes ago from Motherwell, Scotland

  @virginmedia Hi, it's been like this since last Thursday. Our Tivo box is constantly flashing and apps don't work as we have no Internet probably. Internet not worked since then. Its a real issue as we need Internet to work.

• 
  Ross R MacLean (@jamboross) reported 18 minutes ago from East Kilbride, Scotland

  @virginmedia I was extremely impressed with the service that I received tonight to arrange for my services to be looked at on the 3rd of October. The handlers manners were perfect and I'm delighted with the service that we received. Please pass this onto him, thanks.

• 
  Anne Marie McPhee (@nuttynanaannie) reported 18 minutes ago from Motherwell, Scotland

  @virginmedia Hi, my broadband is down again, the same result intermittent connection but I've no app access I.e netflix etc. Any idea the problem and when it will be fixed?

• 
  Loraine Riddick (@LoraineRiddick2) reported 19 minutes ago from Glasgow, Scotland

  @virginmedia How can I phone 151 when my phone line isn’t working! And yes, I’ve dialled the 0345 number on many occasions yet still can’t speak to anyone!!no doubt I will hear from you when I cancel my direct debit and move to another supplier!

• 
  Willem_Wikkelspies (@spongebath63) reported 27 minutes ago from Dennistoun, Scotland

  @virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!!!!!!!!!!!!

• 
  David McGill (@DavidMcGill7) reported 29 minutes ago from Glasgow, Scotland

  @virginmedia TV & Internet was down for 4 days last week now it’s all off again & won’t be fixed until tomorrow night at the earliest, a dreadful service 🤬

• 
  That Glasgow Florida Family🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@GlasgowThat) reported 32 minutes ago from Cambuslang, Scotland

  Virgin Media @virginmedia should be investigated by Ofcom they are taking money from people while not supplying a service. They are providing a substandard service when the do supply it. Major areas of Glasgow no internet until Jan 5th. Do not join this company they are the worst

• 
  Redemption80 (@RedemptionBroon) reported 33 minutes ago from Birkenshaw, Scotland

  @GSpellchecker @virginmedia They are rarely competent, not as bad as Vodafone but no one is. Broadband speed wise though no one is close so no interest in cancelling.

• 
  Willem_Wikkelspies (@spongebath63) reported 37 minutes ago from Dennistoun, Scotland

  @virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!

• 
  Mhairi Phillipson 💙 (@lucken_fiddler) reported 39 minutes ago from Glasgow, Scotland

  @virginmedia I have had no broadband in G75 8 area of East Kilbride since 10.30pm on 3/11. We've had 4 rolling fix times which now says 14.15 today. tried your WhatsApp - told you are not taking anymore fault reports. Can you give honest fix time please?

• 
  Loraine Riddick (@LoraineRiddick2) reported 42 minutes ago from Glasgow, Scotland

  @virginmedia It says there are no problems in my area!what does it take to actually speak to someone, or get a technician out to check where fault is originating from!it’s absolutely shocking!Ive worked in customer service for a good many years, and never experienced such awful service!

• 
  wolfofwhickham (@wolfofwhickham) reported 44 minutes ago from Glasgow, Scotland

  @virginmedia Weeks ago and everyone nothing shows on the tracking.... its a basic issue that needs resolving can u assist direct ? Need to have some good service from you as today this will be putting people off and I'm certainly not recommending you as it stands

• 
  princealbertofmonaco (@WeeLemLug) reported 48 minutes ago from Glasgow, Scotland

  @virginmedia An absolute joke of call , Your advisor just told me to cancel my full contract !! He was laughing and joking with people whilst on the call to me , Can someone please call me ?

• 
  David (@DRoss215) reported 52 minutes ago from Paisley, Scotland

  @virginmedia GT it would be easier if you could access a telephone and engage with a customer that needs assistance. I have now wasted another 20 mins of my time 😡😡 how do I get a resolution?

• 
  Paul Ford 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@Paul_Ford80) reported 58 minutes ago from Hamilton, Scotland

  @virginmedia Hi, any issues affecting ML3 0QJ? Had no service on my broadband for about half an hour and its been on and off all day. Thanks.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Owens (@DavidOw38948049) reported 6 minutes ago

  @virginmedia Tried numerous times to contact you (not a customer) for someone come to my home and remove virgins outside media biz and associated cables as they are unused, not required and unsightly Webb site just ask repeatedly if I am a existing/ joining customer and repeats

• 
  Clare (@clarewo86) reported 7 minutes ago

  @virginmedia the problems I’m having with my Internet are crazy there’s not been a day in over a week that it hasn’t gone down and constantly buffered

• 
  Hatz (@DevilHatman) reported 7 minutes ago

  @rokokoprufei @virginmedia I've had an issue with them for 2 weeks and counting. My downloads are fine but uploads are broken at a network level.

• 
  Abbey (@Barbiknow) reported 8 minutes ago

  @virginmedia In the kitchen it’s very bad, bad in the bathroom, worse upstairs and it’s very frustrating. I just upgraded to a faster bandwidth but I haven’t seen a single difference except for that I am paying more money.

• 
  Mark Ford (@Markford64LUFC) reported 15 minutes ago

  @virginmedia @fluffybubbles73 Over 20 years with NTL/Virgin Media and honest truth, never a real problem. Nothing at all.

• 
  Bill Kilvington 💙 FCODP, FRCA (@BillKilvington) reported 16 minutes ago

  @virginmedia What on earth is going on. Intermittent broadband, all WiFi pods disabled and the site says I don't actually have any. Customer support says you're replacing cables in my area, but no planned work showing

• 
  CFC._AKHI😴 (@Yolo123Rana) reported 18 minutes ago

  @virginmedia my WiFi is down right nor sure why

• 
  Pete McManus (@PeteMcManus) reported 19 minutes ago

  Update… @vmbusiness might be the worst company I’ve ever come across for customer service! Stay well away, they will miss-sell you and then ignore you, promise you a call back and ignore you! Unbelievably bad

• 
  You’re Just Listening 😀 (@ChatchoMan) reported 21 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK If Virgin Media are such money grabbing filth that they don’t want to believe a grieving person that contacts them and just terminate the contract they should at least backdate it based on the death certificate. Anything other than that is disgraceful.

• 
  Alicia Folge (@alisuy5) reported 22 minutes ago

  @virginmedia local outage again, is this a common thing with Virgin? It’s happened 3 times since we joined, I can’t work or study, do customers of other providers get this too?