Virgin Media Outage Report in Glasgow, Scotland
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The latest reports from users having issues in Glasgow come from postal codes G71, G51, G1, G66, G4, G22, G52 and G42.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Uddingston, Glasgow, East Kilbride, Bellshill, Erskine, Hamilton, Cumbernauld, Coatbridge, Johnstone, Paisley, Airdrie and Motherwell.
| City | Problem Type | Report Time |
|---|---|---|
 Uddingston |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Simone Pirastu
(@Pirastu88) reported
from
Glasgow, Scotland
@virginmedia Nothing, same problem. I tried from laptop and from the phone.
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Zandra Yeaman
(@zandrayeaman) reported
from
Glasgow, Scotland
@virginmedia App not giving any different info. Can you advise when the issue will be fixed? Do I receive a discount on my bill for the lack of service? 4 days now.
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Gary Francolini
(@GaryFrancolini) reported
from
Glenmavis, Scotland
@Ofcom this is not the first time we’ve had issues with @virginmedia and they never seem to investigate complaints properly. Any advice on what we can do about this?
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Eileen McGovern
(@lene2104) reported
from
Glasgow, Scotland
@virginmedia can someone answer me why I have spent 48hours trying to help downgrade my cousin package with you and we just get passed around different departments? Today alone we have been transferred 8 times and so far call time all time 4 hours 35mins 😡😡
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Simone Pirastu
(@Pirastu88) reported
from
Glasgow, Scotland
@virginmedia Yes, I did. I must wait 24 hours to see if they solved my problem. Thank you very much 🙃
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HotspurHurly61 🤍⚽💙 (Sean Hurl; Legacy Fan)
(@HotspurHurly61) reported
from
Paisley, Scotland
Dear @virginmedia are you having issues with internet connectivity in PA1 1xx area?
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kirsteen.buchanan💙
(@teenteen1971) reported
from
Paisley, Scotland
@virginmedia would it be possible to get help with my mums virgin media account please..... trying again to get this sorted.
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Eilidh Grant
(@alesbales) reported
from
Glasgow, Scotland
@reganj3 @virginmedia That's not good.. so rude.. hope you get somewhere with it all soon
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Graeme Turner 🏴 🇮🇹
(@gturner1969) reported
from
Glasgow, Scotland
@virginmedia absolutely zero signal in Glasgow G20 area. No channels are showing???
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Alan 🍀
(@bhoy_al) reported
from
Glasgow, Scotland
Never ever going with Virgin Media again. Internet has been down for nearly 24 hrs, and it's been down nearly everyday for at least 1-5 hours over the course of the last week or two.
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james parrott
(@jamespa98970524) reported
from
Glasgow, Scotland
@virginmedia unable to get a contact number, internet has been down for 2 days. Online only offers technician for Wednesday 27th… both work from home !!! HELP
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Zandra Yeaman
(@zandrayeaman) reported
from
Glasgow, Scotland
@virginmedia No, it keeps saying check for updates but there is no update and issue with the broadband not changed. This is day 4.
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Jitendra Pathariya🇮🇳🏴
(@jpathariya) reported
from
Glasgow, Scotland
Can you please check and help to sort this out? It's really disappointing that wrong information was provided to me to take my consent for upgrade. If I knew the correct benefits, I would have explored other options. @virginmedia
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia must be the worst company in the world to sort out an issue. Can’t even say their customer service is bad, as can’t get talking to a human being!! Time for change!😤
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia It says there are no problems in my area!what does it take to actually speak to someone, or get a technician out to check where fault is originating from!it’s absolutely shocking!Ive worked in customer service for a good many years, and never experienced such awful service!
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Algerish Lass 🏴💚
(@NasceraMahria) reported
from
Airdrie, Scotland
@virginmedia honestly your service is shite
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia How can I phone 151 when my phone line isn’t working! And yes, I’ve dialled the 0345 number on many occasions yet still can’t speak to anyone!!no doubt I will hear from you when I cancel my direct debit and move to another supplier!
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ChrisyCee90 🏴
(@ChrisyCee90) reported
from
Glasgow, Scotland
@BillbobGaming @virginmedia Nope. It's pissed me ******** off as I was really looking forward to it! I've been waiting 2 weeks to find out what was in this castle 😭
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Phil Anslow
(@PhilAnslow12) reported
from
Motherwell, Scotland
@virginmedia I did call but the customer service put the phone down on me
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Pauline Campbell
(@pollyc15) reported
from
Cambuslang, Scotland
@virginmedia you cancel my netflix subscription as well as other customers.i start WhatsApp message and 4 hours later you offer me a worse off package. Do you add VAT to the 13.99 you charge me
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marybeth Herron
(@MarybethHerron) reported
@virginmedia @virginmedia the first line of the link you just sent me states "It’s really important to us at Virgin Media to always give you the best customer service possible". Well let me tell you you are no where near achieving this goal.
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John
(@John43531767) reported
@virginmedia how on earth can we get intouch with yourselves, you never answer the phone calls
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Neha Patel
(@Nehajp1) reported
@virginmedia second tweet. Numerous phone calls. How do I write a official complaint to you?
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Sean Brannon
(@seanbydesign) reported
@virginmedia Thanks for getting back to me. I looked into the fact that I had a Hub 3 at my house when resuming service initially and saw I was being charged for the 2nd one the sales rep insisted I needed so I filed a formal complaint through the complaints process. Let's let them handle
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Tim Jeffree
(@Tim_Jeffree) reported
@virginmedia @virginmedia Your "on hold" music is horrendous. I've listened to over eight hours of it over the past week as you've continued to fail to reconnect my internet, and it can only be described as a cruel and unusual punishment.
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Marybeth Herron
(@MarybethHerron) reported
@virginmedia @virginmedia my flatmate has been on the phone to your customer service ALL DAY and they will not let him cancel because he does not live there anymore. They keep putting him on hold and hanging up.
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Mark Morren
(@mark_impactedu) reported
@virginmedia Current 150 says that there is still an issue in my area. All I want is clarity on what is going on!
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Liam Hamill
(@ljhamill) reported
@virginmedia on hold for one hour and 10 mins, only for the call to hang up on me! This is after I had spoke to someone after 30 mins who said "it will be 1-3 mins before we reconnect you"...
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Minszki Vinci
(@minszki) reported
@virginmedia Hello. Well the service is saying that there are no issues now. Which is great, except that we still have no WiFi. Help please?
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Macca🛑⚽️
(@_Maccax7) reported
All of my games have gone corrupt because of @xbox being **** @XboxSupport you have blood on your hands 1TB of games to download on my @virginmedia wifi that took me an hour to download a 500mb update 😑