Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G1, G32, G51, G40, G3, G61 and G14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 11/28/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Paisley, Erskine, Renfrew, Motherwell, Bellshill, Cumbernauld, Bothwell, Hamilton, Airdrie, Coatbridge, Clydebank, East Kilbride and Johnstone.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • Dj_ColC DJ Col-C Colin C (@Dj_ColC) reported from Cumbernauld, Scotland

    @virginmedia your service is diabolical litterly the worst I've ever came across! Your customer support is on par with the service! I've had poor Internet in Glasgow area now for over two weeks and there still no outage notification on your site! Bye virgin media

  • dtr1984 🏴󠁧󠁢󠁳󠁣󠁴󠁿David🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@dtr1984) reported from Glasgow, Scotland

    @virginmedia wifi and tv down AGAIN , pay a fortune and theres always some sort of issue with it

  • graemeT2010 graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland

    @virginmedia can you please help me I saw we have a c130 network error on V6 box and can't find WiFi on the list of network to join

  • Dj_ColC DJ Col-C Colin C (@Dj_ColC) reported from Cumbernauld, Scotland

    @virginmedia The up load speed keeps dropping out to zero resulting in loss of connection! Think engineers call that surging! We have had the same issue at our property before but according to your engineers was only us and they couldn't find fault!

  • joebhoy08 Joe Lappin (@joebhoy08) reported from Glasgow, Scotland

    @virginmedia I have tried 4 times to cancel my subscription today funny enough I keep getting cut off when I mention cancel.

  • Dj_ColC DJ Col-C Colin C (@Dj_ColC) reported from Cumbernauld, Scotland

    @virginmedia No again it's only when test is complete it tells you there a problem! When we call they say there is a problem but the service status for the area isn't updated with the problem or estimate fix time! The cust services have no idea what I'm talking about! Scripted calls!

  • Dj_ColC DJ Col-C Colin C (@Dj_ColC) reported from Cumbernauld, Scotland

    @virginmedia so after being told we would have a discount and not be affected by a cut off we are officially cut off from the Internet! After weeks of the same ******* problem and customer services have no clue about this! Shocking!

  • jockdj83 Paulo Italiano (@jockdj83) reported from Clydebank, Scotland

    @virginmedia Additionally all I'm trying to do is cancel my broadband service.

  • TomWatson1971 Tom Watson (@TomWatson1971) reported from Glasgow, Scotland

    @joelycett Used the text chat service of @virginmedia once. Response after 3 days waiting was to call their helpline. Only got through on the 4th attempt on the helpline, after first 3 attempts disconnected after an hour on hold. 😁😅

  • joebhoy08 Joe Lappin (@joebhoy08) reported from Cambuslang, Scotland

    Hi @virginmedia after getting no where yesterday on the phone and on here Iv been given a great deal by @TalkTalk terrible customer service.

  • jamboross Ross MacLean (@jamboross) reported from East Kilbride, Scotland

    @virginmedia I've had enough of this shite. Internet keeps switching itself off all the time. This is a disaster and NOT worth the £60 you are charging me for it. Sort it out or I am leaving. Your customer service is a joke, not even contacted me directly with an apology!!!

  • weekaiso Diane Mckay (@weekaiso) reported from Inchinnan, Scotland

    @virginmedia Just spent 90 min on the phone technician took 20 min to fix internet signal so will see how long that lasts he was very helpful then put me through to get a better deal on my package and was on hold for 70 min unbelievable and still no answer time to move on 😡

  • weekaiso Diane Mckay (@weekaiso) reported from Glasgow, Scotland

    @virginmedia Signal drops every day even got a signal extender to boost the service throughout the house still no joy signal terrible

  • StaceyQ55740408 Stacey Quinn (@StaceyQ55740408) reported from Cumbernauld, Scotland

    @virginmedia Want 2 explain why our internet and tv goes down for a change instead of the usual "known issue crap" . If it's maintenance why not just tell the folk that pay your wages the real issue for not bein able to watch the shows they want browse the Web or even work.

  • lellifer Jennifer Kiernan (@lellifer) reported from Milngavie, Scotland

    So frustrated with @virginmedia another 16 minutes on hold for someone to hang up on me without giving me a second to respond to them. Not only incredibly rude but seriously getting on my wick. Next call will be to cancellations

  • bdavidhogg B. David Hogg (@bdavidhogg) reported from East Kilbride, Scotland

    @virginmedia Turns out there’s not an outage in the area. The struggle continues...

  • garrett_golf Scott Garrett (@garrett_golf) reported from Glasgow, Scotland

    @virginmedia been trying to get through to customer service for 3days now..... left on hold for at least 10 minutes every time I try #horrificservice #totaljoke #chargeafortune #answeryourcustomerscalls🤮🤮🤮

  • annmarh Anne Marie (@annmarh) reported from Glasgow, Scotland

    @virginmedia And I have already used the scanning service about 6 weeks or so ago . TV is directly wored to router and has no broad band connection either

  • weekaiso Diane Mckay (@weekaiso) reported from Inchinnan, Scotland

    @virginmedia I was told I could get a better deal for £100 as I'm paying 144.99 way to much for the package I have utterly disappointed as I have been a customer for over 15 years

  • bdavidhogg B. David Hogg (@bdavidhogg) reported from East Kilbride, Scotland

    Spent the past few days trying to fix my @virginmedia WiFi, and after jumping through all the hoops, still nothing :(

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • fox_box22 FoxInABox22 (@fox_box22) reported

    @virginmedia They are expected back tomorrow, but I've been let down so many times, that I simply don't expect them to turn up. Just don't understand how virgin can make the same mistake 4 times... if I ask for a construction worker I need a construction worker. Virgin sent me 4 fitters like.

  • MatthewW1991 Matthew Williams (@MatthewW1991) reported

    Waited in all day for Virgin Media to collect an old router. At 6pm, they've informed me that they don't have anyone free to collect. Good service, I'll definitely miss them.

  • FDot_COD Felix (@FDot_COD) reported

    5-1 up on my rank up game and virgin media goes down in my area so sound

  • saara1504 Saara (@saara1504) reported

    Just watched @virginmedia engineer chase a dog down a street - hope he caught it cos it was heading straight for a main road 🙈

  • JordyRicho_ Jordan 👑 (@JordyRicho_) reported

    @Lucy__Vixen @virginmedia this happened to me when i said i wanted to cancel

  • LadyNajaGirl 🎀・゚✩𝒫𝓇𝒾𝓃𝒸𝑒𝓈𝓈 ✩・゚🎀 (@LadyNajaGirl) reported from Luton, England

    @virginmedia hello, could you follow me so I can message regarding an issue with a hotel wifi? I was given a virgin media email address but no one has responded and it’s been over a month. Thanks.

  • Lucy__Vixen Lucy ***** (@Lucy__Vixen) reported

    Aahhhhh @virginmedia just ******* hung up on me!!!!!!!!!! Because I started complaining about the text service. I’m FUMMMMNING!

  • shasmo3k sk 🧧 (@shasmo3k) reported

    My biggest regret in life is choosing Virgin Media over EE for mobile data. My data almost never works nowadays. Been like this since 2018

  • RickBeenham Richard Beenham (@RickBeenham) reported

    @virginmedia Just called. The automated message tells me it’s a “complex issue” and the engineers are “working really hard” to fix it. Generic message as far as I can tell. I’d appreciate more specific detail.

  • will02k ain’t real life (@will02k) reported

    @virginmedia So the fact we have to pay for your failures, which is as simple as sticking to a time slot, I will be leaving after being a customer for over 10 years