Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G51, G1, G4, G69, G15, G12 and G11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 02/04/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Blantyre, Glasgow, Cumbernauld, Motherwell, Uddingston, East Kilbride, Bellshill, Erskine, Hamilton, Coatbridge, Johnstone, Paisley and Airdrie.

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City Problem Type Report Time
United KingdomBlantyre Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomCumbernauld TV
United KingdomGlasgow Total Blackout
United KingdomMotherwell Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • allymcnab1 Ally (@allymcnab1) reported from Clydebank, Scotland

    @virginmedia @ntlworld.com email not working, what’s happening

  • A_Stramash scooby (@A_Stramash) reported from Mollinburn, Scotland

    @virginmedia really poor service guys 👎 Would not recommend 👎

  • discostu67 Stuart O'Kane (@discostu67) reported from Glasgow, Scotland

    @virginmedia Says no issues

  • MerielClunas Meriel Clunas (@MerielClunas) reported from Glasgow, Scotland

    @virginmedia Can’t even register the fault as the page is broken 😑

  • Porter33R Richard Porter MBE (@Porter33R) reported from Bishopbriggs, Scotland

    @virginmedia usually singing your praises however your safeguarding policy for customers who are older people needs refinement. Sales teams not speaking to customer service has caused me and my parent great upset. Please look into training for all your sales staff please.

  • barry206 BigBaz (@barry206) reported from Kirkintilloch, Scotland

    @virginmedia online chat !!! What a joke. Waited an hour to chat to someone, “reset your router to factory settings so we can resolve your issue” done that, now having to wait again for advisor. I’m guessing another hour. 😡😡😡😡

  • lizwalk64409943 liz walker (@lizwalk64409943) reported from Cumbernauld, Scotland

    @LibertyLndnGirl @virginmedia Bad customer service !!

  • drnsheridan Nathalie *CampgroundsNotPubs* Sheridan (@drnsheridan) reported from Bishopbriggs, Scotland

    @virginhelp @SakuraSam3 @Virgin @virginmedia So @virginmedia just got kicked out of a meeting Internet down. Urgent help needed that's been going on for 4 or 5 days now

  • CPDdeaf Neil (@CPDdeaf) reported from Glasgow, Scotland

    Yo @virginmedia.... it’s been 4-5 months and you still have problems with your internet across the country. What are you doing to step up to sort this out? It’s infuriating.

  • allymcnab1 Ally (@allymcnab1) reported from Clydebank, Scotland

    @virginmedia can you tell me why my ntlworld email is not working,, getting a lot of lies from call centre

  • Eddie60156742 Eddie (@Eddie60156742) reported from Glasgow, Scotland

    @virginmedia Get a grip Virgin! No TV, no WIFI, no Phone. By far the worst broadband providers ever! Can’t wait to leave yous when the contract is up.

  • A_Stramash scooby (@A_Stramash) reported from Mollinburn, Scotland

    @virginmedia so, been trying to get through to these guys for weeks. Can't get thru via phone, chat function on the app doesn't work, the website give options to upgrade or leave, can't remove services and you are directed to the number that u can't get through on 👎

  • JohnGraham12 John Graham (@JohnGraham12) reported from East Kilbride, Scotland

    @virginmedia has packed in 3 hours before the @ManUtd game tonight. They say they have identified the problem and engineers are working on it anticipating having service back by 9.30!!! To stop a riot it better be fixed sooner @UnitedStandMUFC

  • johnfphotos John Farnan 🏴󠁧󠁢󠁳󠁣󠁴󠁿📷 🇬🇧 (@johnfphotos) reported from Motherwell, Scotland

    @virginmedia I tend to stay away from community self help areas.

  • mikebhoy mike (@mikebhoy) reported from Glasgow, Scotland

    Good old @virginmedia happily enjoying the football on BT on my iPad when your crappy app decides to freeze then kick me out and refuse to recognise my login. Dreadful bit of kit, never works properly.

  • TEXASFAN70 ANN BRODIE (@TEXASFAN70) reported from Hamilton, Scotland

    @virginmedia Thanks, but i cant check this as i cant get a decent mobile network signal. Ongoing issue!

  • A_Stramash scooby (@A_Stramash) reported from Mollinburn, Scotland

    @virginmedia shocking service. And going by others it's standard #virginmedia 👎

  • allymcnab1 Ally (@allymcnab1) reported from Clydebank, Scotland

    @virginmedia I thought it had to be the email address that I’m having problems with

  • lizwalk64409943 liz walker (@lizwalk64409943) reported from Cumbernauld, Scotland

    @LibertyLndnGirl @virginmedia I had to send them a recorded delivery letter to cancel mine !!!!

  • TEXASFAN70 ANN BRODIE (@TEXASFAN70) reported from Hamilton, Scotland

    @NewtDTD @virginmedia Oh good luck. I just finished as it went down!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • imnotausername1 Anna (@imnotausername1) reported

    @virginmedia Closed my account 9 months ago, kept asking for a return kit, your colleague said i could throw it away and today, received threatens from your team I will have to pay for a kit I never receive a bag to return???

  • mrrichmuk Richard Mitchell (@mrrichmuk) reported

    “A few hours” becomes “24 hours” becomes “72 hours” and now “10 days to two weeks”. That’s the differing answers to how long it takes to resolve a complaint depending on who you speak to in @virginmedia. Baffling!

  • Tybs_ Callum (@Tybs_) reported

    @virginmedia My Wi-Fi is still poor. I’m working from home and have been switching between Wi-Fi and mobile data for the past couple of months now.

  • lilygross04 Lily Gross (@lilygross04) reported

    @virginmedia I paid the bill in advance, I don't understand. What I don't want is trouble. What should I do ??

  • MAlper004 alper inc™️ ☭ (@MAlper004) reported

    @virginmedia omg i’m on the verge of tears what are these things i literally just wanted help, i haven’t been able to access the internet without using my 4g for weeks. i don’t want your help anymore

  • Marlon_Ferro Marlon (@Marlon_Ferro) reported

    @virginmedia No still not able to view any Sony webpages or use our Playstation to game or access you tube or Netflix. Saturday 27th one of your team from the Resolution team confirmed a router is being sent out. Im an NHS Frontline worker and hav spent my days off ringing Virgin for hours!

  • KarenGo07574901 Karen Gordon (@KarenGo07574901) reported

    @virginmedia On the last chat I was told I would need to contact the oomph team and was given the 1111 number we only want a number that will actually answer our call and help us

  • Edduknow edd (@Edduknow) reported

    @virginmedia I didn't need to and I am not wasting my time with that anymore. Each time it results in the same answer, no problem our side I then phone up and I am told there is a problem in my area. Clear waste of time. Where can I see the results of your claim of being most reliable in UK?

  • craigmarvelley Craig Marvelley (@craigmarvelley) reported

    @nealio82 @virginmedia I had a few issues with Virgin and the only way I could get them resolved quickly was to go through the cancellation process.

  • nickjjackson_ Nick Jackson (@nickjjackson_) reported

    @jalada @harvest @djave_co Same here, I'm on BT, but my co-founder on Virgin Media is fine. Tethering on GiffGaff works fine. Not having issues with other sites.