Virgin Media Outage Report in Glasgow, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G72, G12, G5, G40 and G78.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 06: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Coatbridge, Cumbernauld, Hamilton, East Kilbride, Erskine, Motherwell, Airdrie, Larkhall, Johnstone, Bellshill, Bothwell, Blantyre, Uddingston and Paisley.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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🌪
(@LazyHermit) reported
from
Clydebank, Scotland
@virginmedia Been a Virgin customer for years. Cancelled Tv but have broadband and phone. Even my Freeview channels have been blocked on my boxes!! How churlish can a company get??😳 Freeview channels?! Show some compassion to your customers
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Cynthia Halatyn
(@CynthiaHalatyn) reported
from
Glasgow, Scotland
@virginmedia help!!! Over an hour on hold and your system hung up on us and we've just had to call back 😭
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Grejurn 🏴🇪🇺 B L M
(@_Grejurn) reported
from
Glasgow, Scotland
The @virginmedia tech support scammers are back! Apparently I have an unstable internet connection and am an "idiot woman" for saying there's a purple light on my router (modem mode)
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Mary Brogan
(@Diamondmarydoll) reported
from
Cambuslang, Scotland
@virginmedia And if you take a look at your help.section.....that's what I tried!!!!
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Quantum Skyline
(@QuantumSkyline) reported
from
Motherwell, Scotland
@Dexisson @virginmedia Cancel your direct debit
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Darren 🏴🇬🇧
(@darrenmiller75) reported
from
Bishopbriggs, Scotland
@virginmedia just been on/off hold with 2 call handlers to get cut off after 1hr 40 mins regarding upgrading with black Friday personalised email I received. Absolutely disgraceful customer service.
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John BIDEN WON Reilly ™ 🏴
(@MrReillyJohn) reported
from
Glasgow, Scotland
@virginmedia disgusting staff twice put on hold when trying to complain over 2 hours! What a **** service
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Sam Cairns
(@cprosam) reported
from
Motherwell, Scotland
@virginmedia I have spent around 4 hours this week online and on the phone. All I want to do is simply upgrade my package without success. Please help !!!
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✨Charlene✨
(@KnickyEganByrne) reported
from
Glasgow, Scotland
@virginmedia There was no resolution made! That’s part (a very small part) of the problem! And after being called a Liar by said manager I certainly will not be “clicking here” I shall be taking it further!
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Ross Reid
(@RossRei13692512) reported
from
Uddingston, Scotland
@virginmedia VM service shocking once again
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John Hewitt
(@ziggyhewitt) reported
from
Barrhead, Scotland
@TonyGreen67 Hi I'm from HMRC. It has come to my attention that you owe inheritance tax, please pass on your bank details. Thanks in advance. Also, your last payment to Virgin media never went through. I will deduct that as well. Saves you bothering in these trying times. 🤪
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Rokewood
(@Rokewood) reported
from
Cumbernauld, Scotland
@EvelynArizpe @juliemca @virginmedia Yes, never been with anybody else. None is perfect. But BT has strength in depth
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John Doh
(@lidlmix) reported
from
Glasgow, Scotland
@virginmedia hi, I just downloaded American Utopia and the sound was awful. Also, when I tried to sign up to the Virgin Store the text on the TV screen was really screwed up. Have you been having problems,?
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Decdoc
(@Newlandsdoc) reported
from
Glasgow, Scotland
@virginmedia my internet is down was promised a virtual tech assessment last night but changed to 22/12 visit. I need access as work in NHS Primary Care ASAP
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Mary Brogan
(@Diamondmarydoll) reported
from
Cambuslang, Scotland
@virginmedia I'll call to cancel when I get home. Don't have time for this nonsense.
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Ally Mason
(@allym08) reported
from
Hamilton, Scotland
@virginmedia broadband has just stopped working in ML3 . Usual resets had no effect 11mb on M600 fibre?? Can you help?
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Gary Robinson 🇧🇬🏴🇪🇺
(@ragazzoscot) reported
from
Coatbridge, Scotland
Hi @virginmedia - internet and TV down in ML5, Coatbridge. Spoken to neighbours who have same issue. Any idea of issue and ETA on fix?
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Shawsy67
(@shawsy67) reported
from
Airdrie, Scotland
@virginmedia I have tried twice to get through on the phone for nearly a hour each time, can someone help me?
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✨Charlene✨
(@KnickyEganByrne) reported
from
Glasgow, Scotland
Absolute joke of a company @virginmedia call the “Customer Services” for help but staff are rude, and obnoxious & apparently need retrained if the Manager is anything to go by as the staff have been giving out the incorrect information, which i just need to accept! #pathetic
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GlasgowFuk(7k)
(@GlasgowFuk) reported
from
Glasgow, Scotland
I hate to admit it but @virginmedia customer service / support is absolutely dreadful. Hate saying this as I worked for them for over 6 years #notahappycustomer #shockingservice #wouldntrecommend
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Chilvers
(@John_Chilvers) reported
@virginmedia I’ve tried again today and wasn’t able to cancel again. Today it’s a planned system take down. Please can you help me cancel
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John Chilvers
(@John_Chilvers) reported
@Ofcom I really think you need to look into how hard it is for customers to cancel their @virginmedia package
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Damien Gray
(@DamienGrayUK) reported
@virginmedia You told me this last month. The issue is with Wifi. You have no solution to improve it...
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you hughes
(@hughes_you) reported
@virginmedia Okay, all I want is for the management to recognize they are genuine problems. They should try testing there own service.
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Steven Macdonald
(@NowHearThis1) reported
@vmbusiness Dear Virgin My problems have been ongoing since changing my package in September 2020. I also suffer from a mental illness which I believe it's only getting worse with the treatment I am receiving from your company, to the point I am seriously considering legal counsel. I am
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Hannah Henshaw
(@HannahRJackson) reported
@virginmedia I received a refund cheque made out to my old surname in Dec 2019 & have been trying to get it sorted since. I've returned the chq & provided evidence of my new name. After several calls, I was told on 20/09/20 that I'd get a new cheque in 10-15 days. It never came.
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Andrea Downey
(@journoandrea) reported
Hey @virginmedia when are works in the Tooting area going to be complete? We were told it would be done last week but it's still ongoing and when I called customer services they told me there's nothing they can do about the fact we have no internet... then they hung up
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Scott
(@AndBack2345678) reported
@virginmedia Again zero help from @virginmedia When are staff available to cancel an account? Phoned and given the nonsense of try again later!
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Rhianne Barnsley
(@RhianneBarnsley) reported
@AgneseRovati @virginmedia I’ve got the exact same problem! They just couldn’t care less
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Daniel Cooke
(@DanielCooke5) reported
@virginmedia full areas TV and broadband off for the 3rd time in last 8 days.. any chance of you lot just offering a working service for more than 2 days at a time