Virgin Media Outage Report in Glasgow, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Glasgow come from postal codes G71, G51, G1, G5, G66, G32, G33 and G73.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Johnstone, Paisley, Bellshill, Hamilton, Uddingston, Cumbernauld, Airdrie, Motherwell, Erskine and Renfrew.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Anne Marie McPhee
(@nuttynanaannie) reported
from
Motherwell, Scotland
@virginmedia Thanks. I'll try that. When I do a status check it flags Tivo right away but shows no issues with broadband or phone when I then run a broadband check it says there's an intermittent fault in my area. !
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rach ✨
(@seawxy) reported
from
Motherwell, Scotland
been trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of house 🖕🏽
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Andrew Bradley
(@AndrewTOG) reported
from
Glasgow, Scotland
Well no @F1 the. Thanks to @virginmedia failing and not connecting. No customer support open and no response online… what dark age company is this ?
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Wilson
(@wilsonfkp) reported
from
Glasgow, Scotland
@virginmedia seems to be down in Renfrew... No internet for tonight 😭
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Scott stafford
(@scottstafford87) reported
from
Glasgow, Scotland
@virginmedia It’s connected to the network
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Babs 🤍
(@babslp_xo) reported
from
East Kilbride, Scotland
@virginmedia why does your password reset function not work? Page says it’s down for maintenance when you click the reset link, been like this since I joined you in August and I need access to change my DD date
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TheGodofPod (Movie Daft)
(@TheGodofPod) reported
from
Clydebank, Scotland
@toptenpods @skytv I to have fell victim to this, but via Virgin Media, who it took fully 2 days to cancel with. Horrible experience for Mrs B.
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Kieran Reynolds
(@keybo7) reported
from
Clydebank, Scotland
@virginmedia How did folk manage to buy these when site down?
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wolfofwhickham
(@wolfofwhickham) reported
from
Glasgow, Scotland
@virginmedia Very simple .... I never had paper billing it started and I keep getting charged for it .... and no matter what is discussed or sorted on a call wotyncustomer services it keeps getting charged. ...
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wolfofwhickham
(@wolfofwhickham) reported
from
Glasgow, Scotland
@virginmedia Weeks ago and everyone nothing shows on the tracking.... its a basic issue that needs resolving can u assist direct ? Need to have some good service from you as today this will be putting people off and I'm certainly not recommending you as it stands
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Anne Marie McPhee
(@nuttynanaannie) reported
from
Motherwell, Scotland
@virginmedia Hi, thank you for replying. I can't see where to register. I did another service check and it says an intermittent service fault is affecting my area. But gives no guidance/option to register for loss of service. Guidance please.
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Anne Marie McPhee
(@nuttynanaannie) reported
from
Motherwell, Scotland
@virginmedia OK. That's fine . Every time I service check my broadband it tells me there's a fault in my area and its being investigated and to come back in 24 hours and it will be looked into but when I do this it just gives the same response . Its very confusing. And not very helpful at.
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rach ✨
(@seawxy) reported
from
Motherwell, Scotland
been trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of my house 🖕🏽
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Holly McCormack 🏴
(@Hollz2012) reported
from
Paisley, Scotland
It seems I made a good call using the OVO priority link this morning and not one through virgin media. Joined a virtual queue of around 12,000 that took half hour and although would like to have been lower down at the gig, I can’t have many complaints. #peterkay
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Wilson
(@wilsonfkp) reported
from
Glasgow, Scotland
@virginmedia I guess it's being restored, I'm on a wired connection and last night and early this morning was like connecting and disconnecting, a bit unstable but I guess your team is working on it
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wolfofwhickham
(@wolfofwhickham) reported
from
Glasgow, Scotland
@virginmedia are you going to answer any of my complaints???? It's been weeks How can you keep getting my bill wrong ? Spoke to your agents many times .... Poor poor service ..... #poorservice #badservice #bad
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Mhairi Phillipson 💙
(@lucken_fiddler) reported
from
Glasgow, Scotland
@virginmedia I have had no broadband in G75 8 area of East Kilbride since 10.30pm on 3/11. We've had 4 rolling fix times which now says 14.15 today. tried your WhatsApp - told you are not taking anymore fault reports. Can you give honest fix time please?
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Crawford Milne
(@CrawfordMilne) reported
from
Glasgow, Scotland
So @virginmedia won't send out a technician because the signal coming into my house is fine - even though I keep telling them it's a problem with the WiFi from the router. I was offered a technician at a cost of £25 !! Absolutely disgraceful customer 'service'.
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Anne Marie McPhee
(@nuttynanaannie) reported
from
Motherwell, Scotland
@virginmedia For the past 5 days I've had limited Tivo use and no access to apos at all in Ml15hd also no Internet 90%of the time. Virgins site says they're working in my area to fix this by 20th October. So will I get a reduction on bill for a week of no service.
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Anne Marie McPhee
(@nuttynanaannie) reported
from
Motherwell, Scotland
@virginmedia Hi, it's been like this since last Thursday. Our Tivo box is constantly flashing and apps don't work as we have no Internet probably. Internet not worked since then. Its a real issue as we need Internet to work.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Turner
(@tickles_t) reported
@virginmedia It just drops out all the time. Using your online checker it says that there is a network issue coming into the home. Told me to check the connections / reboot rooter etc (which I've done several times) and nothin has improved.
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rajan
(@rajanmann) reported
@virginmedia How would I know that? All I can say is the wifi has been down all morning and I’ve noticed other people on Twitter reporting similar issues, this is unacceptable
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Leiyton Jones
(@LeiytonJ) reported
@virginmedia Upstairs is just as bad
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@Thecarmagdriver @virginmedia 1) ISP hardware is total shite (Virgin in Particular) don’t use it. It is worth what you paid for it £0. 2) Draytek router and Ruckus wifi (connected via Cat6) is what you need to distribute throughout house (a single WiFi point is never going to work)! 3) it will cost money!
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G Kalsi
(@GKalsi2) reported
@virginmedia Is there update on the cabinet being secured ? We are now having network issues possibly due to the cabinet being on the floor and water (rain) getting into it .
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Conwayjr
(@Conwayjr20) reported
@virginmedia what is wrong with the wifi. It's so annoying. The internet doesn't work
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lincsgeezer
(@lincsgeezer) reported
@virginmedia This is ridiculous. Now speeds are slower. Have done as requested. Can't Trust you any longer so will have to use my phone s it is quicker and more stable. Complaint go in.
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Stephielou
(@stephielou85) reported
@virginmedia can you help.. we have no internet., there is no faults on the app.. yes we have turned router off.. why??
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G Kalsi
(@GKalsi2) reported
@virginmedia I’m sorry but this is the same response I have been getting from the call centre when I’ve called and logged this and on Twitter . Like a lot off people I’m working from home and can not afford wifi to go down . Virgin media has not in the last month come out and resolved this
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Jamie Scott
(@JamieScott11) reported
@virginmedia Trying to cancel my Virgin TV and broadband package. Keep getting passed to a “disconnection team” and after 15 minutes of waiting to talk to a person the call is ended. You are the worst TV and Internet provider.