Virgin Media outages and service status in Glasgow, Scotland

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Clydebank, Erskine, Barrhead, Motherwell, Paisley, Hamilton, Airdrie, Bellshill, Johnstone, East Kilbride, Renfrew, and Bothwell.

City	Problem Type	Report Time
Glasgow	Internet	5 hours ago
Glasgow	Internet	7 hours ago
Glasgow	Wi-fi	11 hours ago
Clydebank	Internet	17 hours ago
Glasgow	Internet	1 day ago
Glasgow	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

• 
  Willem_Wikkelspies (@spongebath63) reported 5 minutes ago from Dennistoun, Scotland

  @virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!!!!!!!!!!!!

• 
  Elenita (@Coops_71) reported 10 minutes ago from Thornliebank, Scotland

  @virginmedia I sent an email at 10.51 this morning which was delivered without any issues.

• 
  Loraine Riddick (@LoraineRiddick2) reported 10 minutes ago from Glasgow, Scotland

  @virginmedia How can I phone 151 when my phone line isn’t working! And yes, I’ve dialled the 0345 number on many occasions yet still can’t speak to anyone!!no doubt I will hear from you when I cancel my direct debit and move to another supplier!

• 
  Rab Lynch (@rablynch4) reported 16 minutes ago from Glasgow, Scotland

  @LynneLang3 @virginmedia Aye the cheek will help, apologise you ungrateful jerk

• 
  Banjo (@Chban1967) reported 20 minutes ago from Glasgow, Scotland

  @virginmedia Absolute shambles of a company with absolute zero customer care. Phone up and agree a contract only to get something totally different phone to complain they tell you the phones getting cut off, the goalposts get moved continuously, communication atrocious. AVOID!!!

• 
  bristian cungay (@ChristianBunga7) reported 20 minutes ago from Glasgow, Scotland

  @virginmedia He treated me like I was stupid. Turned it off and on again and replugged the wires, he replaced the box and left. I mean I am stupid but there really was no need @virginmedia

• 
  #YesScots Prisoner X Scotland Just Another Human (@WYesscots) reported 21 minutes ago from Airdrie, Scotland

  @tristanpw1 @virginmedia @RishiSunak By dipping into One's personal wealth of £700++ million accrued by robbing the ordinary poor blind & the odd global financial crash or one's O/s Tax haven accounts imho like me Tory m8s.

• 
  Alan Lappin (@GiggsyBlantyre) reported 25 minutes ago from Hamilton, Scotland

  @mcneill1967 @virginmedia Not filling me with confidence! Phoned for update, boy said he could help, which he couldn’t. Asked to be put through to CRT, “I’ll do that”. “Hello, Retention Team”. Nope.

• 
  bristian cungay (@ChristianBunga7) reported 30 minutes ago from Glasgow, Scotland

  @virginmedia The ‘step by step help’ doesn’t help. It tells me thing I already know - restart hub check connections, reset.

• 
  AR #55 (@G1NG355) reported 35 minutes ago from Glasgow, Scotland

  @virginmedia Cannot be rectified as the services have been disconnected. I spoke with someone on Friday that said services would be reinstated within 4 hours. After 6 hours, we received nothing. Called back and basically said that call never happened and have no log of the call.

• 
  Ross R MacLean (@jamboross) reported 38 minutes ago from East Kilbride, Scotland

  @virginmedia As a mark of respect,have you given us all the day off from the internet? Nothing working again!!! Getting pretty fed up with this, and yes I've checked your service online.

• 
  bristian cungay (@ChristianBunga7) reported 39 minutes ago from Glasgow, Scotland

  @virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom

• 
  Tony McCaffery (he/they) (@tonymccaffery) reported 49 minutes ago from Glasgow, Scotland

  Hey @virginmedia, can you help please? I’ve never plugged a landline phone to my router since becoming a customer. (I never needed one til now). So I just took the voip/landline adapter out the box and it’s broken. How do I get a new one so that I can plug in a landline? Thanks.

• 
  David A (@tofolo_1) reported 57 minutes ago from Glasgow, Scotland

  @virginmedia how do I contact the help team? Recently joined and trying to setup billing / online account says to call you. But 0345 is 30p a minute. Can't find webchat, can't find text thing, don't have a live landline yet. I can access the dark web easier!

• 
  TheGodofPod (Movie Daft) (@TheGodofPod) reported 58 minutes ago from Clydebank, Scotland

  @toptenpods @skytv I to have fell victim to this, but via Virgin Media, who it took fully 2 days to cancel with. Horrible experience for Mrs B.

• 
  AR #55 (@G1NG355) reported 58 minutes ago from Glasgow, Scotland

  @virginmedia Yes, we got our package reduced.. And was quoted a price for basic TV, phone line and WiFi.. We received an email confirming this but upon receiving this our TV services was disconnected. On the email it stated that no TV service was included, upon calling up.. We were told this

• 
  Elenita (@Coops_71) reported 59 minutes ago from Thornliebank, Scotland

  @virginmedia I’ve waited 12 hours and still have the same issue

• 
  Wilson (@wilsonfkp) reported 1 hour ago from Renfrew, Scotland

  Broadband is down, @virginmedia I guess this is affected by @ScottishPower blackout in PA4

• 
  The Lanarkshire Laird (@Lshire_Laird) reported 1 hour ago from Motherwell, Scotland

  Hi @virginmedia after 2 weeks of repeated calls and being promised a new remote ordered each time when it wasn’t, I finally reached a customer service agent called Maciej Betnat who took the time yesterday and today to help. He is great & I want to see that this is recognised. 👏🏻

• 
  David (@DRoss215) reported 1 hour ago from Paisley, Scotland

  @virginmedia Unfortunately Gareth has been unresponsive I contacted him last Thursday nothing since then still no service 😡😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  What would Ash do ? (@posivisionary) reported 5 minutes ago

  @virginmedia broadband down AGAIN. Since last night and still not fixed. Come on now !!!!

• 
  Cobes (@AFC_OSRS) reported 9 minutes ago

  @AndyBtheatre @Simon_Whale @virginmedia Same here I had virgin for many years, never had issues always sorted my problems (not many) only changed as they dont cover my new area, and everything we had on virgin worked out £50 cheaper with sky.

• 
  Seph (@sephiroth17181) reported 10 minutes ago

  sick to death of @virginmedia and their ****** service and customer service... i pay £56 a month for internet and for the past 3 weeks it has become so intermittent i wouldnt even call it a connection, and they refuse to do anything about it "reboot router" STILL DONT WORK!!

• 
  Nathan Bhangoo (@NathanBhangoo) reported 10 minutes ago

  @virginmedia your customer support system is actually the worst I've ever heard, this guy was just not understanding what I was explaining to him like I was from another planet or something and kept on saying get a refund when I told him I'm paying for a university package, smh

• 
  Jeremy Leeor (@JXXSL) reported 13 minutes ago

  @gwfvrowell @virginmedia The word "service" is a stretch.

• 
  Denise Swif5 (@DeniseSwif5) reported 16 minutes ago

  Virgin media Day 14 no service, outage in the area (not) may take another 6 days as they are looking for a crew with the right technical knowledge #Jokers

• 
  Matt 💙 (@mattdoctorwho74) reported 17 minutes ago

  Stream box is terrible claims be 4k, picture, colours, duller than 1988 vhs channels, chip obviously yrs behind, thats tv pulled out now, no rewind tv surely no one would pay £15 pm for sky entertainment when sky entertainment and kids is £3.99 on @NOW @virginmedia

• 
  Dan🥷 (@_DanJbh) reported 18 minutes ago

  @Simon_Coates @Simon_Whale @virginmedia Pay £20 a month for Hyperoptic and I get 1gb up and down.

• 
  Daxie mum. (@lovesdaxies) reported 19 minutes ago

  @Simon_Whale @virginmedia We and my Mum both had exactly the same issue with EE snd I’ve heard others with same from Skye. They say they’ve sent the packaging but don’t until you phone to complain.

• 
  Cristoir Toibin (@christobinsings) reported 22 minutes ago

  @virginmedia happily giving new customers FREE #Netflix but happy to lose a customer of 26 years to #Sky because they won't give it to a long-standing customer who has given them thousands of pounds over 26 years. Make it make sense.