Virgin Media outages and service status in Glasgow, Scotland

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Clydebank, East Kilbride, Bellshill, Hamilton, Johnstone, Airdrie, Paisley, Motherwell, Erskine, Renfrew, Bothwell, Viewpark, Blantyre, and Cumbernauld.

City	Problem Type	Report Time
Glasgow	Internet	13 hours ago
Glasgow	Wi-fi	1 day ago
Glasgow	Total Blackout	2 days ago
Glasgow	Internet	2 days ago
Glasgow	Internet	2 days ago
Clydebank	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

• 
  don mackeen (@donmackeen) reported 6 minutes ago from Glasgow, Scotland

  @virginmedia Service still screwed up, any ideas when this will be fixed @virginmedia?

• 
  Paul Wilcox (@NorthernSaint72) reported 7 minutes ago from Barrhead, Scotland

  @virginmedia your broadband service is woeful. Every single day for months it goes off. Stuck in a contract that does not provide the service we pay for. All we are told there is an issue in our area. You won’t have any customers here soon.

• 
  Ross R MacLean (@jamboross) reported 9 minutes ago from East Kilbride, Scotland

  @virginmedia I was extremely impressed with the service that I received tonight to arrange for my services to be looked at on the 3rd of October. The handlers manners were perfect and I'm delighted with the service that we received. Please pass this onto him, thanks.

• 
  don mackeen (@donmackeen) reported 10 minutes ago from Glasgow, Scotland

  @virginmedia had the technician come out today after days of patchy service. Got the hub changed, and ... Service still terrible. And now I'm to wait "24 hours"...

• 
  don mackeen (@donmackeen) reported 11 minutes ago from Glasgow, Scotland

  @virginmedia That's useless. The service comes and goes, so you won't compensate me. And if have to deal with a "service" that continually cuts out

• 
  Elenita (@Coops_71) reported 15 minutes ago from Thornliebank, Scotland

  @virginmedia I’ve waited 12 hours and still have the same issue

• 
  The Lanarkshire Laird (@Lshire_Laird) reported 22 minutes ago from Motherwell, Scotland

  So @virginmedia broadband and tv appears to be down (again) for hours and their webpage to check service status is offline. I’m currently having to connect my work laptop to my personal phone just to work. This is not good!

• 
  wolfofwhickham (@wolfofwhickham) reported 28 minutes ago from Glasgow, Scotland

  @virginmedia Weeks ago and everyone nothing shows on the tracking.... its a basic issue that needs resolving can u assist direct ? Need to have some good service from you as today this will be putting people off and I'm certainly not recommending you as it stands

• 
  Alan Lappin (@GiggsyBlantyre) reported 31 minutes ago from Hamilton, Scotland

  Here @virginmedia - any idea of some suggestions please, on how to contact your complaints/Customer Relations Team about a complaint I’ve submitted? Tried phoning, passed from pillar to post in the sub-continent, and getting nowhere. Two words: NOT GOOD ENOUGH.

• 
  wolfofwhickham (@wolfofwhickham) reported 32 minutes ago from Glasgow, Scotland

  @virginmedia Very simple .... I never had paper billing it started and I keep getting charged for it .... and no matter what is discussed or sorted on a call wotyncustomer services it keeps getting charged. ...

• 
  TDR-Dazabelle 👑 (@DarrenMcGuigan5) reported 34 minutes ago from Dennistoun, Scotland

  Anyone else having issues with @virginmedia today I can't get online no signal Nada

• 
  Craig Reid (@reid2131) reported 38 minutes ago from Larkhall, Scotland

  @virginmedia He came at 0730 Saturday. All fixed by 0755. The cable outside was cut. No signal getting in. All fixed so easily by the engineer

• 
  That Glasgow Florida Family🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@GlasgowThat) reported 40 minutes ago from Cambuslang, Scotland

  Virgin Media @virginmedia should be investigated by Ofcom they are taking money from people while not supplying a service. They are providing a substandard service when the do supply it. Major areas of Glasgow no internet until Jan 5th. Do not join this company they are the worst

• 
  Anne Marie McPhee (@nuttynanaannie) reported 47 minutes ago from Motherwell, Scotland

  @virginmedia Hi, no, it initially says no issues in area on testing hub it says there's an intermittent problem with connection and come back in 18 hours!

• 
  Declan Robb🍀 (@DeclanRobb) reported 47 minutes ago from Airdrie, Scotland

  @virginmedia absolute joke , internet not working again

• 
  rach ✨ (@seawxy) reported 48 minutes ago from Motherwell, Scotland

  @virginmedia no, i’ve not received a resolution. someone contacted me regarding the complaint, then when i responded, they have just ignored it. the complaint is regarding incorrect billing and poor customer service.

• 
  Lady Ra_Bleather🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@ra_bleather) reported 49 minutes ago from Motherwell, Scotland

  @virginmedia After spending hours trying to get through to you yesterday on the phone I raised a complaint about that. Solution this morning? ‘Call us’ is this a joke? Are u so think? #dreadfulservice

• 
  Willem_Wikkelspies (@spongebath63) reported 58 minutes ago from Dennistoun, Scotland

  @virginmedia I'm trying to contact the customer care number but I'm told thar calls are not being connected to that number (789) I'm then told to call 789 to speak to a team member...

• 
  Kieran Reynolds (@keybo7) reported 59 minutes ago from Clydebank, Scotland

  @virginmedia How did folk manage to buy these when site down?

• 
  Kirsty Learmonth (@kl7582) reported 60 minutes ago from Glasgow, Scotland

  @virginmedia Trying to get help with tv box, no online help through the live chat? Can you assist please

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Waqar (@Waqar83971366) reported 6 minutes ago

  @Ofcom Regardless of the fines they've still not improved with broadband, customer service and their prices are always high yet can't provide good service and quality of signals and equipment.. they need a full upgrade in equipment, signal quality and customer service @virginmedia

• 
  Roskoe (@Roskoe9) reported 8 minutes ago

  @BrummieJas @MartinSLewis @virginmedia they do if u cancel m8 u get a phone call to ask u back within 24 hours, just have ready what u want price wise, we just quote new customer deals an when they say no just say well I left so if I come back technically I am a new customer

• 
  Amy McManus (@BluemoonAmy) reported 10 minutes ago

  @virginmedia Had no broadband service since Tuesday evening. Service update showed fix yesterday by 16:07, then today at 16:07 and now tomorrow at 16:07. Totally unacceptable. When will this be sorted. M46.

• 
  Jake Maddocks (@MakeJaddocks) reported 14 minutes ago

  @LBC Virgin Media overcharged me when I tried to cancel and then gave me a default when I cancelled my DD I’ve appealed to them and the credit scoring agencies with evidence but no responses If anyone has any advice, please let me know

• 
  Joshua Garfield (@JoshuaGarfield) reported 19 minutes ago

  Took me 18 months to tactically swerve Virgin Media after they tripled my broadband payments while moving home. They are unscrupulous. I’m with Community Fibre now and after 10 (mostly forced) years with Virgin, I’ll never return.

• 
  Kizzy Lewandowski (@LewyKizzy) reported 23 minutes ago

  @virginmedia Down again . Why ? 09.07 from 11.35 am

• 
  Alison Metcalfe (@cocowills) reported 24 minutes ago

  @virginmedia broadband down again!!PR2 area!!

• 
  john (@Coleman48J) reported 24 minutes ago

  Ofcom has fined Virgin Media a record £28 million for repeatedly making it difficult for customers to cancel their contracts. The regulator found the company used "deliberate" tactics to delay or block millions of customer cancellations.

• 
  harley ˶ᵔ ᵕ ᵔ˶ (@whisperwoIf) reported 24 minutes ago

  @housecatkai @virginmedia i have mixed opinions on them, like they've provided the fastest internet speeds i've had out of other ISPs we've been with (sky, BT and talktalk) but our services always go down at least once a month and it's infuritating 😭😭

• 
  Blah! Blah! Blah! (@djnikc) reported 25 minutes ago

  @ElJaffoGuzman @virginmedia you won't help still waiting for a reply myself