Virgin Media outages and service status in Glasgow, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 4 outage signals in the last 24 hours around Glasgow, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 13, 9:56 PM GMT+1.
- Internet (68%)
- Wi-fi (16%)
- TV (8%)
- Total Blackout (4%)
- E-mail (2%)
- Phone (2%)
The latest reports from users having issues in Glasgow come from postal codes G71 , G5 , G13 , G1 , G32 , G44 , G14 and G61 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Hamilton, Clydebank, Motherwell, Barrhead, Paisley, Airdrie, Bellshill, Erskine, Johnstone, and East Kilbride.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 15 hours ago |
|
Glasgow
|
Internet | 16 hours ago |
|
Glasgow
|
Internet | 16 hours ago |
|
Glasgow
|
TV | 24 hours ago |
|
Glasgow
|
Wi-fi | 2 days ago |
|
Glasgow
|
TV | 2 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Mhairi Phillipson 💙 (@lucken_fiddler) reported from Glasgow, Scotland@virginmedia I have had no broadband in G75 8 area of East Kilbride since 10.30pm on 3/11. We've had 4 rolling fix times which now says 14.15 today. tried your WhatsApp - told you are not taking anymore fault reports. Can you give honest fix time please?
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Paul Ford 🏴🇪🇺 (@Paul_Ford80) reported from Hamilton, Scotland@virginmedia Hi, any issues affecting ML3 0QJ? Had no service on my broadband for about half an hour and its been on and off all day. Thanks.
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Elenita (@Coops_71) reported from Thornliebank, ScotlandWorking from home is great fun when @virginmedia goes down and you’ve got a deadline.
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Ross R MacLean (@jamboross) reported from East Kilbride, Scotland@virginmedia I was extremely impressed with the service that I received tonight to arrange for my services to be looked at on the 3rd of October. The handlers manners were perfect and I'm delighted with the service that we received. Please pass this onto him, thanks.
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Holly McCormack 🏴 (@Hollz2012) reported from Paisley, ScotlandIt seems I made a good call using the OVO priority link this morning and not one through virgin media. Joined a virtual queue of around 12,000 that took half hour and although would like to have been lower down at the gig, I can’t have many complaints. #peterkay
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The Lanarkshire Laird (@Lshire_Laird) reported from Motherwell, ScotlandSo @virginmedia broadband and tv appears to be down (again) for hours and their webpage to check service status is offline. I’m currently having to connect my work laptop to my personal phone just to work. This is not good!
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oor Jim (@jimnimmo60) reported from Airdrie, Scotland@O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.
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David (@DRoss215) reported from Paisley, Scotland@virginmedia Email sent hopefully I will get a speedy resolution. Another 40 minutes of my time wasted!!
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Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland@virginmedia It says there are no problems in my area!what does it take to actually speak to someone, or get a technician out to check where fault is originating from!it’s absolutely shocking!Ive worked in customer service for a good many years, and never experienced such awful service!
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Craig Reid (@reid2131) reported from Larkhall, Scotland@virginmedia He came at 0730 Saturday. All fixed by 0755. The cable outside was cut. No signal getting in. All fixed so easily by the engineer
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Alexander Adair 🌙 (@AlexxAdair) reported from Glasgow, Scotland@virginmedia Literally calling to cancel my package and I can’t get through
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Craig Reid (@reid2131) reported from Larkhall, Scotland@virginmedia First of all, they said it would take 24 hours, then they said it would be working for 8am. Then a fault in the area, then there’s a delay in getting a test signal to the router. I’d just like the full functioning broadband I was sold.
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Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia Hi, thank you for replying. I can't see where to register. I did another service check and it says an intermittent service fault is affecting my area. But gives no guidance/option to register for loss of service. Guidance please.
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AR #55 (@G1NG355) reported from Glasgow, Scotland@virginmedia Yes, we got our package reduced.. And was quoted a price for basic TV, phone line and WiFi.. We received an email confirming this but upon receiving this our TV services was disconnected. On the email it stated that no TV service was included, upon calling up.. We were told this
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David (@DRoss215) reported from Paisley, Scotland@virginmedia GT it would be easier if you could access a telephone and engage with a customer that needs assistance. I have now wasted another 20 mins of my time 😡😡 how do I get a resolution?
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Ironside Design (@ironside_design) reported from Kirkintilloch, Scotland@virginmedia Hub3.0 no problems with connection and had a few other Virgin customers say the same about connections dropping out
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AR #55 (@G1NG355) reported from Glasgow, Scotland@virginmedia Well that's another inconvenience. I can't put into the limited characters what we've been through since Friday with your service.
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Respawn Doesn't Respond (@PotatoAimZero2) reported from East Kilbride, Scotland@virginmedia Connection keeps cutting every 45 or so minutes. Receiving 0 to no network what so ever at any giving time. "Unstable network". Before you asked yes the router has been reset and tested multiple times. Turned off and on and yet still the same issue.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Jones (@MHartleyJones) reported@virginmedia OK Thanks. A technician will be visiting us tomorrow, though I suspect that the fault is in your exchange switch. My point is that you should keep repairs and sales separate. A customer with a serious phone problem is unlikely to buy extra services at that time.
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Terry Cooke 🇺🇦🇬🇧🇮🇱 (@tezcooke) reported@virginmedia your routers really are ****!!! I’m sat in garden, in direct line of maybe 8 metres from router and can’t get wifi signal. If only you valued quality of service !
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stevefairclough (@stevefairclough) reported@virginmedia What a shitshow. Possibly the worst experience I’ve had in my life trying to deal with your crappy AI bots… I’d appreciate a phone number….
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Anne Bradford (@AnneGBradford) reported@virginmedia Yes you are virgin media @virginmedia It was the help crew or someone pretending to be from them that tried to scam us with their what's app message, getting us to download an app we had never heard of and trying to get our bank details! When we asked why, they suddenly hung up!
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.Bad (@Badmufc) reportedHey @virginmedia My nets been down since 10 o'clock last night got any information on anything at MK42 8TS. Can't even make a phonecall to VM 😭
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Darc Knight (@DarcKni68649817) reported@virginmedia If the service is not paid for, it is stopped. @virginmedia is not giving you the consideration of old time customer. So why then is it OK to triple the bill of any household? Pay over 3 what they should pay for 9 months? Give a public explanation before I give my account details
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john downey (@johndowney74) reported@virginmedia is there an issue with broadband in Leixlip area today? Seems to be poor connectivity
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Rapidlygreying (@rapidlygreying) reported@virginmedia @D4N7O Not working in swansea
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ThatGoku (@ThatFoxGoku) reportedVirgin Media down again in my area. Was looking forward to streaming today. Good job it’s not my livelihood. Imagine being a big streamer earning thousands a day and this happens. That’d be a big compensation bill going to #virginmedia
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Savannah (@justicenowxxx) reported@O2 @O2Help @VirginMedia I have been ignored for a week by your complaints team. I am now in Mexico with no service at all despite written assurances that Mexico is covered under my Inclusive Zone benefit. Complaint ref: C‑2707267834. Urgent senior‑level fix required today.