Virgin Media Outage Report in Glasgow, Scotland
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The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G5, G66, G32, G33 and G61.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Johnstone, Paisley, Bellshill, Hamilton, Uddingston, Cumbernauld, Airdrie, Motherwell, Erskine and Renfrew.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
TV | |
| Glasgow |
Internet | |
| Johnstone |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Tigg-Pupp
(@djtiggeh) reported
from
Paisley, Scotland
@virginmedia and yet again your broadband service has gone off. All fricking day. #refundme
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Ally
(@allymcnab1) reported
from
Clydebank, Scotland
@virginmedia I thought it had to be the email address that I’m having problems with
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Eithne Thomson
(@eithnethomson) reported
from
Glasgow, Scotland
@virginmedia Broadband is down. No issues in area. Diagnostic tests say it’s ok. But it’s not working. Please help.
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John Farnan 🏴📷 🇬🇧
(@johnfphotos) reported
from
Motherwell, Scotland
@virginmedia I tend to stay away from community self help areas.
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Ally
(@allymcnab1) reported
from
Clydebank, Scotland
@virginmedia can you tell me why my ntlworld email is not working,, getting a lot of lies from call centre
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Meriel Clunas
(@MerielClunas) reported
from
Glasgow, Scotland
@virginmedia Can’t even register the fault as the page is broken 😑
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Stuart O'Kane
(@discostu67) reported
from
Glasgow, Scotland
@virginmedia Says no issues
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Richard Porter MBE
(@Porter33R) reported
from
Bishopbriggs, Scotland
@virginmedia usually singing your praises however your safeguarding policy for customers who are older people needs refinement. Sales teams not speaking to customer service has caused me and my parent great upset. Please look into training for all your sales staff please.
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Ally
(@allymcnab1) reported
from
Clydebank, Scotland
@virginmedia @ntlworld.com email not working, what’s happening
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Kris Schimmel
(@canadianweeg) reported
from
Glasgow, Scotland
@virginmedia down again
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Kenny from the Block
(@Kennyf1283) reported
from
Glasgow, Scotland
@virginmedia You are clearly having ongoing network issues across the country. It would be good if you actually acknowledged instead of pretending everything is fine on your main Twitter feed.
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Jonathan
(@Ogilvie75) reported
from
Glasgow, Scotland
@iamalisonperry @virginmedia To be fair VM supply to your house, beyond that you are on your own. Boosters are probably the worst way as they half the signal each turn. We receive 200Mbps, and 3 floors or in the garden up we still have 200. Look at powerlines or mesh networks — best investment you’ll make.
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liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia I had to send them a recorded delivery letter to cancel mine !!!!
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Carole Paton
(@CarolePaton) reported
from
Renfrew, Scotland
As of tomorrow I have 10 working days left. This is lovely except that I have about 6 weeks work left to do!! Ridiculously slow internet isn’t helping @virginmedia
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Tony Parvia
(@tonyparvia) reported
from
Glasgow, Scotland
OK @virginmedia give me the number to disconnect. Your WiFi service has been absolutely abysmal for weeks on end now. Time to jump ship.
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Debbie Hughes
(@weedebsie19) reported
from
Airdrie, Scotland
@virginmedia Afernoon, are there any issues in the ML6 area as my broadband doesn’t seem to be working. The wi-Fi isn’t connecting to our mobiles & we keep having to use our 4G. Thanks, Debbie
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John Truesdale
(@JohnTru90613516) reported
from
Airdrie, Scotland
@Glasgow_Times @virginmedia sounds great If only they could respond to emails, tweets or calls!! Abysmal customer service
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liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia Bad customer service !!
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BigBaz
(@barry206) reported
from
Kirkintilloch, Scotland
@virginmedia online chat !!! What a joke. Waited an hour to chat to someone, “reset your router to factory settings so we can resolve your issue” done that, now having to wait again for advisor. I’m guessing another hour. 😡😡😡😡
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margaret gallagher
(@touchofglamour) reported
from
North Lanarkshire, Scotland
@virginmedia It's still down, that's been 2 full days, it's actually shocking service, 😡😡 2 people working from home, and kid trying to do school work, I feel this is poor service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🐼✨Becki✨🐼 (SimlishPanda)
(@simlishpanda) reported
@virginmedia down AGAIN for the 2nd time in a few days but this time it has already been nearly 12 hours. ISPs on BT Lines are starting to get gigabit Internet now... You guys need to step up your game as you don't have the monopoly on super fast Internet anymore. 🤔
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Adam Cannan
(@AdzC7) reported
@virginmedia Nearly 12 hours it’s been down and your only just aware, poor that it’s down for hours before your even aware of it , all technology has issues but if someone was monitoring correctly it should of been picked up last night instantly
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Dreamer_0zzz
(@Dreamer00_00) reported
@virginmedia Great for new customer. Absolutely shocking for long standing customers. #timeforachange #overpriced #virginmedia
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Dave Bastable
(@DaveBastable17) reported
@virginmedia Yes done all that, no issues in my area. Ran tests on it and said it's intermittent and to come back in 24hrs if still having the same problem.
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Adam Cannan
(@AdzC7) reported
@virginmedia Any idea on fix time ?
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Ant
(@AnthonySwinhoe) reported
@virginmedia I don't know because no body seems to tell me what the problem is, when I go to create a new account it automatically defaults to my ntlworld account and won't allow me to progress
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Barney Bizzle 🏴
(@papashizzler) reported
@virginmedia Internet is the problem, so hit and miss
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Lori
(@LorraineMcCourt) reported
@virginmedia No! They wrongly changed the tv package, i never asked for them to be changed, now i wont have them back until 2moro
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Rebecca Atkinson
(@rebeccaa5) reported
@virginmedia Yes I raised a complaint over a week ago. No response.
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Sid
(@sidc1996) reported
@virginmedia you literally have the worst broadband in the whole country. And to top it off, terrible customer service too.