Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Glasgow come from postal codes G71, G51, G1, G4, G69, G15, G12 and G11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 02/04/2026 15:00

February 04: Problems at Virgin Media

Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Bellshill, Blantyre, Glasgow, Cumbernauld, Motherwell, Uddingston, East Kilbride, Erskine, Hamilton, Coatbridge, Johnstone, Paisley and Airdrie.

Loading map, please wait...
City Problem Type Report Time
United KingdomBellshill TV
United KingdomBlantyre Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomCumbernauld TV
United KingdomGlasgow Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • ChristianBunga7 bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia The checks tell me there are issues. regardless I don’t really care about wider issues in my area. I’ve been sent in a loop for the past month and it’s still broken, I’ve been paying for this time and not receiving a service - this is not the first time either @Ofcom

  • spongebath63 Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland

    @virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!

  • DarrenMcGuigan5 TDR-Dazabelle 👑 (@DarrenMcGuigan5) reported from Dennistoun, Scotland

    Anyone else having issues with @virginmedia today I can't get online no signal Nada

  • ChristianBunga7 bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    Hey @virginmedia it’d be pretty cool if you guys fixed my internet at some point. Like i know I’ve only spent £30 trying to call you guys and I did get to speak to this nice angry man on your support line who hung up on me immediately (which is a bargain)

  • AlexxAdair Alexander Adair 🌙 (@AlexxAdair) reported from Glasgow, Scotland

    @virginmedia Literally calling to cancel my package and I can’t get through

  • ChristianBunga7 bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom

  • donmackeen don mackeen (@donmackeen) reported from Glasgow, Scotland

    @virginmedia Service still screwed up, any ideas when this will be fixed @virginmedia?

  • WYesscots #YesScots Prisoner X Scotland Just Another Human (@WYesscots) reported from Airdrie, Scotland

    @tristanpw1 @virginmedia @RishiSunak By dipping into One's personal wealth of £700++ million accrued by robbing the ordinary poor blind & the odd global financial crash or one's O/s Tax haven accounts imho like me Tory m8s.

  • ChristianBunga7 bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia The ‘step by step help’ doesn’t help. It tells me thing I already know - restart hub check connections, reset.

  • H0raceWimp Iain Montgomery (@H0raceWimp) reported from Dennistoun, Scotland

    @virginmedia What am I supposed to do when your systems fail and there is no-one to contact for a fix?

  • jimnimmo60 oor Jim (@jimnimmo60) reported from Airdrie, Scotland

    @O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.

  • donmackeen don mackeen (@donmackeen) reported from Glasgow, Scotland

    @virginmedia That's useless. The service comes and goes, so you won't compensate me. And if have to deal with a "service" that continually cuts out

  • spongebath63 Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland

    @virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!!!!!!!!!!!!

  • WeeLemLug princealbertofmonaco (@WeeLemLug) reported from Glasgow, Scotland

    @virginmedia An absolute joke of call , Your advisor just told me to cancel my full contract !! He was laughing and joking with people whilst on the call to me , Can someone please call me ?

  • donmackeen don mackeen (@donmackeen) reported from Glasgow, Scotland

    @virginmedia The service checker tells me either nothing, or - as in the screenshot - something completely contradictory. There is no way to communicate with anyone and yet, strangely enough, you still charge me for a service which only works intermittently.

  • ChristianBunga7 bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia As I said earlier, I’ve had no internet for the past month and continue to be charged. I can’t use most of your support services as I’ve never been sent any of my customer information @virginmedia

  • ChristianBunga7 bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia He treated me like I was stupid. Turned it off and on again and replugged the wires, he replaced the box and left. I mean I am stupid but there really was no need @virginmedia

  • donmackeen don mackeen (@donmackeen) reported from Glasgow, Scotland

    @virginmedia had the technician come out today after days of patchy service. Got the hub changed, and ... Service still terrible. And now I'm to wait "24 hours"...

  • spongebath63 Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland

    @virginmedia I'm trying to contact the customer care number but I'm told thar calls are not being connected to that number (789) I'm then told to call 789 to speak to a team member...

  • weeshug72 Hugh Moan 💙 (@weeshug72) reported from Glasgow, Scotland

    @virginmedia The solution is leaving so I don't have to use more electricity.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MadAboutAFC suckmyleftone (@MadAboutAFC) reported

    @virginmedia No nothing there, nothing on phone number, just the same **** as always. Got 300mbps download but less then 1mbps upload?

  • ls_1983 Lee Stewart (@ls_1983) reported

    @virginmedia Reboot get 10 mins fine then back to this crap

  • StjohnHanni Hanni Stjohn (@StjohnHanni) reported

    @virginmedia Can someone please answer my complaint!!! I have been waiting in the online chat room since 7.45am!!!!!! Bloody useless and I demand compensation for being treated so badly! I pay £122 per month to you people and this is how you treat me????

  • chris_orourke1 Chris O'Rourke (@chris_orourke1) reported

    @virginmedia Resolves how? If you are working on fixing a known fault and this will take 24 hours this is understandable. To ignore an unknown issue and simply hope it will vanish in 24 hours is unacceptable

  • Beckeh88 Becky Hayes (@Beckeh88) reported

    Never has the service been as poor as it has lately @virginmedia seriously unhappy customer

  • chris_orourke1 Chris O'Rourke (@chris_orourke1) reported

    @virginmedia Are you working to fix this issue over the 24hours or are you stalling for time?

  • LisaYidetteWHL Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported

    Anyone looking to swap TV services AVOID #VIRGINMEDIA like the plague. Been with them decades since they took over from NTL. Treat customers disgracefully. Day 5 with no service No call backs as promised Spent 5 hrs on phone! Once tied into a contract they don't give a ****

  • Catrinsparkles Catrin 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐕🐾🌲🌹 (@Catrinsparkles) reported

    @virginmedia How bloody predictable. Finally got through to someone who is asking the exact same questions as I was asked yesterday and said they can’t help until I pass security.

  • MahmudShibli1 Mahmud Shibli (@MahmudShibli1) reported

    @virginmedia Doesn't address the issue. Don't worry, I'll take care of it soon enough

  • itsBennnnnnnn 𝐵𝑒𝑛𝑛𝑖𝑒 (@itsBennnnnnnn) reported

    @virginmedia No warning was provided and my Virgin app tells me that there is an outage and that engineers are working on a fix. My WiFi went out Friday and then came back Saturday for a few hours before going out again. It’s unacceptable, I work from home and am currently unable to work.