Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G51, G5, G1, G3, G42, G65 and G32.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 12/29/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Hamilton, Uddingston, Cumbernauld, Airdrie, Motherwell, Paisley, Erskine, Renfrew and Bothwell.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Wi-fi
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomBellshill Wi-fi
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • nellygaz gary nelson* (@nellygaz) reported from Hamilton, Scotland

    @virginmedia buzzing coming from the box at the wall thought it was coming from TV but was getting louder and was at the wall were cables come in. Anyone else had this problem? Buzzing stopped when turned off at the mains.

  • baggyp71 Lindsay Armstrong (@baggyp71) reported from Glenmavis, Scotland

    @virginmedia None of the options relate to the issues I am having. The box keeps switching off and restarting itself !

  • GrahamCookRSVPD Graham Cook (@GrahamCookRSVPD) reported from Paisley, Scotland

    @vmbusiness how do you escalate a complaint in virgin?Neither my order manager nor customer reps can seem to arrange a simple number forward so my business phone lines connect. Neither can they get my broadband working 7 days after the original installation daye

  • Gerard_D_ Gerard Asterisk 'Em 🍷 (@Gerard_D_) reported from Glasgow, Scotland

    @cartujakds I've had my national insurance number used some amount recently, and Virgin Media issues, despite leaving them over three years ago.

  • RSVPDesign RSVP Design (@RSVPDesign) reported from Paisley, Scotland

    @virginmedia how do we get an order progressed? Order placed to move our business lines on 30th March - still not done. The new office is 10m away! Your customer service team continue to provide no explanations nor updates?

  • JusticeG74 Topknot Sandshoe (@JusticeG74) reported from Hamilton, Scotland

    @virginmedia hi, I’m looking to speak to somebody regarding an erroneous default that’s due to appear on my credit file. You are impossible to speak to, unless you are trying to sell me something. Can you help?

  • GrahamCookRSVPD Graham Cook (@GrahamCookRSVPD) reported from Paisley, Scotland

    @vmbusiness None of my business lines have been working since Friday. No update despite having called customer service, emailed our complaint handler etc. How do we escalate this issue that’s harming our business?

  • walker17car David Walker (@walker17car) reported from Linwood, Scotland

    @BeckyEverson @SkyUK @virginmedia Been with them for 20 odd years from the old NTL days and never had a problem, their customer service on the other hand...

  • SHERAZRAJPUT786 Sheraz (@SHERAZRAJPUT786) reported from Glasgow, Scotland

    @virginmedia Raised several complaints. No one helping. Mis sold product. Incorrect router installed. Engineer did not install where requested. WiFi extenders not fitted as promised. Major account errors. Shocking service.

  • SHERAZRAJPUT786 Sheraz (@SHERAZRAJPUT786) reported from Glasgow, Scotland

    @virginmedia Made numerous complaints since last Friday. They are not being resolved. Mis sold the product by agents. Account not been created correctly, wrong hub has been installed. Engineer did not install at point requested and WiFi extenders not provided. Super bad service

  • john_milroy jonnyboy (@john_milroy) reported from Glasgow, Scotland

    Is virginmedia connect not working I have a hub 3 according to them don't have account ps 40 year with virginmedia

  • TurdiiBurdii S.🐾 (@TurdiiBurdii) reported from Paisley, Scotland

    @thechubbynerd1 @virginmedia Yup. Think it's time to switch if this is how they treat people who have been with them since 2016.

  • baggyp71 Lindsay Armstrong (@baggyp71) reported from Glenmavis, Scotland

    OMG that’s the third time my @virginmedia box has cut out and rebooted itself in the last half hour. So frustrating when you are trying to watch something. What is going on????

  • hoostie101 David Houston (@hoostie101) reported from Glasgow, Scotland

    @virginhelp I’ve been a virgin media customer for 25 years and am raging after receiving a massive hike in my monthly payments. My contract comes to an end and I’m minded to move. Can you call to discuss or provide complaints number.

  • hoostie101 David Houston (@hoostie101) reported from Glasgow, Scotland

    @virginmedia I’m an existing virgin media customer and considering switching my wife and my sim only deal from Tesco and O2 to virgin mobi. Is there a family deal you can offer us?

  • jojomcrob jo (@jojomcrob) reported from Milngavie, Scotland

    @virginmedia is there an issue in G62 area. No tv or phone

  • RSVPDesign RSVP Design (@RSVPDesign) reported from Paisley, Scotland

    @vmbusiness no broadband service today for those businesses with static IPs?

  • AndrewCameraGuy Andrew Bradley Photography (@AndrewCameraGuy) reported from Glasgow, Scotland

    So ever since I told @Plusnet I was moving to @virginmedia due to terrible speeds provided in my area against Virgins 1Gig my internet speed has been throttled that it’s barely useable. Only a week to go of the worst service. #broadband #dontsettle

  • RSVPDesign RSVP Design (@RSVPDesign) reported from Paisley, Scotland

    @vmbusiness is there a broadband business outage in PA1 area?

  • baggyp71 Lindsay Armstrong (@baggyp71) reported from Glenmavis, Scotland

    @virginmedia I have used this but it says there are no problems in my area or with my box. It has just cut out and rebooted again. 😖

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • WarsZ WarsZ (@WarsZ) reported

    Anyone else having virgin media problems?

  • ZarinsAndrew andrew zarins (@ZarinsAndrew) reported

    @virginmedia No they won't as Virgin do not bother to investigate complaints any more or even provide explanations. @lutzschler need to speak to his customer service director.

  • MorefromMaw Harry Maw (@MorefromMaw) reported from Bathford, England

    I haven't been on this world long but @virginmedia has THE WORST customer service I have EVER come across 🤬🤬

  • dano1311 Dan Oldfield 🦉 (@dano1311) reported

    @shellbell1471 @SkyHelpTeam Shelley have u thought about @virginmedia I had similar issue with EE few years ago, couldn’t find the issue after a number of engineer visits, moved to Virgin never had a problem.

  • watson1990uk Luke (@watson1990uk) reported

    @virginmedia I'm pulling my hair out here... Trying to get through to a human to make a complaint, your automated phone robot is sending me round in circles and keeps hanging up on me!

  • MustntCrumble0 Mike Sullivan (@MustntCrumble0) reported

    @virginmedia Third afternoon in a row my internet has stopped working. 18 hours for a reply on your web chat. No other way to contact. I need internet to work. All your tests say no issue....but yet no internet. Please help. This isn't good enough.

  • vr_sorro Will | VR (@vr_sorro) reported

    @ThatGirlMilky @virginmedia Everyone I know who handles with VM all tell the same story. Abysmal customer service (or lack thereof).

  • badgerous111 Digby Badgerous (@badgerous111) reported

    @virginmedia Guess what.....you fixed it without me asking for other customers to fix it.....

  • matt303 Matt (@matt303) reported

    @NCoT_Tech To be fair Virgin Media now use the old Sky installed fibre but can't help think it's an expensive to maintain system.

  • ZarinsAndrew andrew zarins (@ZarinsAndrew) reported

    @virginmedia Yes it does. Just alerting others to the fact Virgin Media Customer Services is very poor. My wife submitted a subject access request for the calls. We do not even know why the offer is not be honoured. Complaint was not investigated by Virgin. CISAS contacted. Very poor show!