Virgin Media Outage Report in Glasgow, Scotland
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The latest reports from users having issues in Glasgow come from postal codes G71, G51, G1, G20, G69, G5, G31 and G11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Motherwell, Paisley, Airdrie, Clydebank, Coatbridge, Cumbernauld, Hamilton, East Kilbride, Erskine, Larkhall, Johnstone, Bothwell and Blantyre.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Michael Harkin
(@harkz9) reported
from
Cambuslang, Scotland
@virginmedia Yet again 11:30p.m has been and gone. Still not working. Blatant lies. My wife is working from home and needs WiFi. Already had 2 take a days A/L due to this. Any update?
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Ed Crick
(@edcrick) reported
from
Glasgow, Scotland
Anyone else getting serious relentless intermittent issues with @virginmedia in @Glasgow_Live @GlasgowWEToday it's got to be #COP26 related but they aren't admitting it. I can't do my job
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Hilary Glen 💉
(@hipsytips) reported
from
Milngavie, Scotland
@virginmedia I have been advised many things including the obvious ‘turn it off then on again’, ‘we’ll reset your boxes from here’, ‘unplug the Ethernet cable to your hive’, ‘there’s an issue in your area being worked on’ etc etc ad infinitum….
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Michael Harkin
(@harkz9) reported
from
Cambuslang, Scotland
@virginmedia No. Still not working. My wife usually works from home. She has had 2 go elsewhere this morning which affects the school run later on. Any idea when service will resume?
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Michael Harkin
(@harkz9) reported
from
Cambuslang, Scotland
@virginmedia The problem still not fixed. Have sat since Saturday night without WiFi. The problem was supposed 2 be fixed by 4p.m. Any update?
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Iain Montgomery
(@H0raceWimp) reported
from
Glasgow, Scotland
@O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.
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Allan McPike
(@TheDailyScrum) reported
from
Glasgow, Scotland
Can watch Prime in ultra 4k hd via @virginmedia but apparently my mesh WiFi is rubbish so I need to watch my recordings in low resolution. Also couldn’t care less as apparently I only pay for live TV, recordings aren’t included. It’s 2021 not 1991 fix your 360 service.
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Allan McPike
(@TheDailyScrum) reported
from
Glasgow, Scotland
@virginmedia I did, that was their reply. Waiting on a supervisor calling back. Telling your customers to switch to low resolution and low sound quality seems to be the answer.
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James 🇬🇧
(@JG1872_) reported
from
Glasgow, Scotland
@virginmedia my wifi has been down since 7 what’s this all about?
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Hilary Glen 💉
(@hipsytips) reported
from
Milngavie, Scotland
@virginmedia So. Tried that. After lots of verification it is now asking what my question is. Having spent many hours explaining the issues to various members of your fault dept you’ll understand I’m not keen to type it all in now 🤯🤬
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Laura 💙
(@LaurzieJayx12) reported
from
Banknock, Scotland
I really don’t want to be going to Edinburgh tonight! Bad enough I’m gonna have to watch the game on the virgin media app on my phone, but it’s also bloody freezing 😭
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia Why have you charged me £24.99 for a mobile SIM that I never asked for?
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Michael Harkin
(@harkz9) reported
from
Cambuslang, Scotland
@virginmedia Already done this. Automated message saying they expect the problem to be fixed by 4p.m. No good. Another day ruined. Disgraceful customer service. Can't speak to a human
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Ed Crick
(@edcrick) reported
from
Glasgow, Scotland
@virginmedia there's definitely an issue in g12 Broadband off and on yet you're saying no issues on dl service status. Tried calling 150 keep being cut off. Been fault since 14/10 at 20:00
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Michael Harkin
(@harkz9) reported
from
Cambuslang, Scotland
@virginmedia OK thanks. Will phone up tomorrow and cancel account. 2 days without WiFi and I am paying full price for a service. Not your fault mate. Appreciate the help
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maverick
(@maverickMMI) reported
from
Glasgow, Scotland
@virginmedia I got a new box replaced yesterday am by your engineer. It was saying there is a c1020 error. Your engineer said every new installation is being affected because of a registration outage but would be fixed last night. Same problem this morning. Any updates?
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Ragdoll_2009💫🏁😽🦖
(@2009Ragdoll) reported
from
Glasgow, Scotland
@virginmedia Seem to be having issues with Internet connection in G20 area of Glasgow. WFH so it's causing issues, any help welcome.
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Hilary Glen 💉
(@hipsytips) reported
from
Milngavie, Scotland
@virginmedia Well let’s see how we get on? Based on all my previous interactions it will take a while with no resolution but I’m ever the optimist
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Saiful Ramli
(@saifulfazli) reported
from
Glasgow, Scotland
@TalkTalk internet down again. More talk less action. @virginmedia please contact me ASAP.
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John Simpson
(@JohnSimpsonBIM) reported
from
Gartcosh, Scotland
@virginmedia Broadband down in G69. Is this being looked at?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chimney O'Hare
(@chimneyohare) reported
@virginmedia Not really. It seems to have settled down for now. It seems wasting hours of my time trawling the Internet for answers is more useful than your non existent helpline.
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Michelle Walker
(@Chelle__W) reported
@virginmedia 2/2, he was contradicting his reasons for not sending an engineer to us and then when we explained that the internet was still not working whilst on the phone to him and that the issue isn’t solved so we’re not happy with being told to call back in 48hrs, he then hung up
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Craig Goslin
(@CraigGoslin) reported
@david_t1990 @virginmedia Ah I see John is here too... and equally as unhelpful as he was with me. John, I’m sure that you’re a good guy and lots of fun at a party, so nothing personal but the organization that you work for is diabolical in terms of customer service.
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Ben Day
(@benday1) reported
@virginmedia ss17 area has had internet down most of the day, checker now says it’s working but it isn’t? Few people in my area still having issues
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Naomi Bass
(@naomibass91) reported
@virginmedia Thanks for advising me to once again call the number for your customer service team who have dealt with this extremely poorly - most helpful. As per previous, I'm aware the current service would need to be deactivated - that's literally the whole problem.👍
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ppsbr
(@ppsbr) reported
@virginmedia looks like I've found your real number 0343 429 9000. I'll be sure to give that a go in the morning and see if I can actually get hold of someone and then see if they actually give a **** about my money or not and if not then I'll just take my money else where!
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Unofficial Universal Orlando Podcast
(@UUOPodcast) reported
@virginmedia Having a lot of trouble with our Internet. Checked cabling, all seems good, yet we are having virtually none or No Internet. Keep rebooting, not solving things.
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Fire WAP With Me 🥧
(@RocketRectum) reported
Why has @virginmedia's Internet been so unreliable the last few weeks? And today its finally just died outright. Looking around online lots of people seem to have the same issues day in and out. Gonna have to call them tomorrow. Need a new router anyway and an upgrade.
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scottbcomedyuk
(@scottbcomedyuk) reported
@virginmedia You said you’d call today to update from 789. It never happened.
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maria pearson
(@mariapearson12) reported
@TheLukeMcCall @SkyUK Hi! Virginmedia are no better! When you phone them to say your broadband isn't working they tell you to hang up and go on line!!! If you continue with the automated response they text you a link to go on line!!! WHAT part of I cant get on line dont they understand????