Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G72, G12, G40, G78 and G43.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 03/04/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Cumbernauld, Glasgow, Hamilton, East Kilbride, Erskine, Motherwell, Airdrie, Larkhall, Johnstone, Bellshill, Bothwell, Blantyre, Uddingston, Coatbridge and Paisley.

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City Problem Type Report Time
United KingdomCumbernauld Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomHamilton Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • CynthiaHalatyn Cynthia Halatyn (@CynthiaHalatyn) reported from Glasgow, Scotland

    @virginmedia help!!! Over an hour on hold and your system hung up on us and we've just had to call back 😭

  • shawsy67 Shawsy67 (@shawsy67) reported from Airdrie, Scotland

    @virginmedia got problems with my tv, can’t get through on phone

  • cprosam Sam Cairns (@cprosam) reported from Motherwell, Scotland

    @virginmedia I have spent around 4 hours this week online and on the phone. All I want to do is simply upgrade my package without success. Please help !!!

  • KnickyEganByrne ✨Charlene✨ (@KnickyEganByrne) reported from Glasgow, Scotland

    @virginmedia There was no resolution made! That’s part (a very small part) of the problem! And after being called a Liar by said manager I certainly will not be “clicking here” I shall be taking it further!

  • allym08 Ally Mason (@allym08) reported from Hamilton, Scotland

    @virginmedia broadband has just stopped working in ML3 . Usual resets had no effect 11mb on M600 fibre?? Can you help?

  • LazyHermit 🌪 (@LazyHermit) reported from Clydebank, Scotland

    @virginmedia Been a Virgin customer for years. Cancelled Tv but have broadband and phone. Even my Freeview channels have been blocked on my boxes!! How churlish can a company get??😳 Freeview channels?! Show some compassion to your customers

  • Rokewood Rokewood (@Rokewood) reported from Cumbernauld, Scotland

    @EvelynArizpe @juliemca @virginmedia Yes, never been with anybody else. None is perfect. But BT has strength in depth

  • ragazzoscot Gary Robinson 🇧🇬🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@ragazzoscot) reported from Coatbridge, Scotland

    Hi @virginmedia - internet and TV down in ML5, Coatbridge. Spoken to neighbours who have same issue. Any idea of issue and ETA on fix?

  • jamboross Ross R MacLean (@jamboross) reported from East Kilbride, Scotland

    @virginmedia Really pissed off with you today, my contract ends on the 22nd of December and whilst I've never had TV with you, you refused to give me the deal. Well done, YOU LOST, I AM LEAVING YOU NOW FOR GOOD.

  • RossRei13692512 Ross Reid (@RossRei13692512) reported from Uddingston, Scotland

    @virginmedia VM service shocking once again

  • GlasgowFuk GlasgowFuk(7k) (@GlasgowFuk) reported from Glasgow, Scotland

    I hate to admit it but @virginmedia customer service / support is absolutely dreadful. Hate saying this as I worked for them for over 6 years #notahappycustomer #shockingservice #wouldntrecommend

  • MrReillyJohn John BIDEN WON Reilly ™ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MrReillyJohn) reported from Glasgow, Scotland

    @virginmedia disgusting staff twice put on hold when trying to complain over 2 hours! What a **** service

  • maverickMMI maverick (@maverickMMI) reported from Glasgow, Scotland

    @virginmedia Yeah, spoke to them briefly. Waited 75 MINUTES. Your rep admitted the fault. Said he was outing me on ‘silent hold’ for 2 minutes then 20 MINUTES later the line went dead. Absolute joke. Shambles of a customer service. Apparently that is quite common.

  • jamboross Ross R MacLean (@jamboross) reported from East Kilbride, Scotland

    Remember when @SkyUK and @virginmedia used to give a flying **** about their customers? I have both and I'm trying to give one up, but it may be both the way things are going!!!!

  • ziggyhewitt John Hewitt (@ziggyhewitt) reported from Barrhead, Scotland

    @TonyGreen67 Hi I'm from HMRC. It has come to my attention that you owe inheritance tax, please pass on your bank details. Thanks in advance. Also, your last payment to Virgin media never went through. I will deduct that as well. Saves you bothering in these trying times. 🤪

  • _Grejurn Grejurn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 B L M (@_Grejurn) reported from Glasgow, Scotland

    The @virginmedia tech support scammers are back! Apparently I have an unstable internet connection and am an "idiot woman" for saying there's a purple light on my router (modem mode)

  • darrenmiller75 Darren 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@darrenmiller75) reported from Bishopbriggs, Scotland

    @virginmedia just been on/off hold with 2 call handlers to get cut off after 1hr 40 mins regarding upgrading with black Friday personalised email I received. Absolutely disgraceful customer service.

  • alexmarr98 Alex Marr (@alexmarr98) reported from Glasgow, Scotland

    Anyone else having issues with Virgin Media at the minute?

  • shawsy67 Shawsy67 (@shawsy67) reported from Airdrie, Scotland

    @virginmedia I have tried twice to get through on the phone for nearly a hour each time, can someone help me?

  • KnickyEganByrne ✨Charlene✨ (@KnickyEganByrne) reported from Glasgow, Scotland

    Absolute joke of a company @virginmedia call the “Customer Services” for help but staff are rude, and obnoxious & apparently need retrained if the Manager is anything to go by as the staff have been giving out the incorrect information, which i just need to accept! #pathetic

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveRo67597269 Steve Roberts (@SteveRo67597269) reported

    Is there an alternative to @virginmedia I supposedly have high fast broadband, 300+mbps whatever but always down, I live in a good area but still always down. Any suggestions to alternatives to #virginmedia?

  • Julian_S96 Julian (@Julian_S96) reported

    @psytcp @virginmedia What service are you on? I'm on VM100 package and Pay £37.50/mo (price hike from £33 due to "troubles")

  • ZreenMansha Zreen Mansha (@ZreenMansha) reported

    @vmbusiness @O2 It’s actually pretty awful. As a business, I am regretting choosing you guys and the 5G. Service blackouts are totally unacceptable.

  • CarlosM9B Carlos J. (@CarlosM9B) reported

    @virginmedia Hi. Why is your internet down in my area? I pay the most expensive internet and expect high standard. I’m working remotely and this is disgraceful on your behalf.

  • sukhdevKandhola Sukhdev Kandhola (@sukhdevKandhola) reported

    @virginmedia Internet is down in East Greenwich, London. Please fix asap

  • psytcp psytcp (@psytcp) reported

    @Steoph @virginmedia With these crafty schemes is how people like richard branson got rich, even though he doesn't own VM anymore. VM want and are different to other providers, they are the most expensive, rude and with worst reliability than ADSL in a village 20 years ago.

  • JaJaTonii Toni (@JaJaTonii) reported

    @virginmedia how long is the internet going to be down for in SE1 area

  • Julian_S96 Julian (@Julian_S96) reported

    Hi @virginmedia please help. There is an Internet outage in my area and I need to submit a report today.

  • kathryncorlett Kathryn Corlett (@kathryncorlett) reported

    Day two of @virginmedia BB being down, twas curiously been briefly fixed this morn. Hope I have some data left by the end of the day. You know we are wfh right?

  • jaf_stream Jaf (@jaf_stream) reported

    @virginmedia hi, looks like there is no service in SE1, even though your website/service checker says ‘no known issues’