Virgin Media Outage Report in Glasgow, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Glasgow come from postal codes G5, G1, G22, G53, G3, G2, G66 and G74.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 27: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (17%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Renfrew, Glasgow, Motherwell, Cumbernauld, Bellshill, Hamilton, Airdrie, Coatbridge, Johnstone, Paisley, Clydebank, East Kilbride, Erskine and Newton Mearns.
| City | Problem Type | Report Time |
|---|---|---|
 Renfrew |
Internet | |
| Glasgow |
TV | |
| Motherwell |
Internet | |
| Cumbernauld |
TV | |
| Bellshill |
Phone | |
| Hamilton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
-
Screebs69
(@screebs69) reported
from
Thornliebank, Scotland
@Sandy_McK @Virgin @virginmedia Login page appears when you click on live TV
-
Yvonne McAnenay Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia area 28 no service how long until it’s up and running please
-
Stephen
(@Websergeant) reported
from
Kilbarchan, Scotland
@virginmedia I’m having a real problem trying to swap a sim, the one you sent has been lost and the phone no longer receives calls or texts, I’m about mental trying to work this out online and on the automated phone system, can you help?
-
David MacPhee
(@daveslikethese) reported
from
Barrhead, Scotland
@virginmedia just had broadband installed yesterday and it’s garbage. Fix it or disconnect it. I’m not paying for that crap!
-
Charlene Durham
(@chaz1510) reported
from
Bishopbriggs, Scotland
@eastbelfastgirl @virginmedia How bad is that! Honestly I appreciate staff are working from home but they are quick taking your money!
-
lisa buik
(@LBuik) reported
from
Glasgow, Scotland
@virginmedia how can I speak to someone I gave major issue with internet connection #maybetimetomove
-
Pulse Breakfast Show
(@pulse_breakfast) reported
from
Glasgow, Scotland
Once again @virginmedia broadband down again its happening far too often these days might need to look at another supplier!
-
Stuart MacPherson
(@dirty_stu) reported
from
Paisley, Scotland
@virginmedia is there a problem with the internet in my area PA2, my internet connection has been cutting out all morning
-
gordonnay
(@gordonnay) reported
from
East Kilbride, Scotland
@virginmedia broadband issues in G75, been up and down since 0600!
-
Fraz🍓🏴🇪🇺🎗
(@FraserWilson95) reported
from
Glasgow, Scotland
My @virginmedia internet service is now down for the third consecutive day in Glasgow and yet again I’m having to tether to my phone’s data to be able to work from home. This is woeful service when so many are working from home relying on their internet - get it sorted!!!
-
Madeleine Black
(@madblack65) reported
from
Glasgow, Scotland
Unbelievablely poor customer service from @virginmedia Was waiting on phone for ages and spoke with me to be told my husband has to come home from work to deal with it!!! Day 2 no WiFi and I’m working from home and daughter finishing masters online 😤😤😤
-
Michael Barnett
(@MichaelBarnet18) reported
from
Glasgow, Scotland
@virginmedia hey there, I can’t pick up any emails tonight. Is there a problem in the Glasgow area? Thanks, Michael
-
Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@virginmedia Need help with my account can someone from VM actually help me out as every time I phone I always get put on hold then hung up on !
-
Madeleine Black
(@madblack65) reported
from
Glasgow, Scotland
@Interestedpty @virginmedia Who should I change to that actually gives a good service? 🤔🤔
-
Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@virginmedia Need help with my account now being charged more for the same services
-
Screebs69
(@screebs69) reported
from
Thornliebank, Scotland
@Sandy_McK @Virgin @virginmedia Download sky sports app and at the login page, there’s a virgin UK icon to log in. (Using virgin name and password) Certainly used to be able to watch it that way.
-
thecontrarian
(@Larousse1968) reported
from
Glasgow, Scotland
@virginmedia can you tell me how to contact customer services please
-
Fork handles
(@ouigee) reported
from
Thornliebank, Scotland
@virginmedia can’t get through to anyone. How do I cancel my direct debit? You’ve totally screwed up before you’ve even installed
-
Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
It appears @virginmedia can't communicate with it's customers. Perhaps @Ofcom and @BBCWatchdog would like to investigate how their inability to provide customer service is affecting customers ability to work during a pandemic.
-
Charlene Durham
(@chaz1510) reported
from
Bishopbriggs, Scotland
@virginmedia 50 mins and counting Iv been in a queue to get through to customer services! This is what I want on a Friday night 👌🏼 ....still waiting
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Douglas Gore
(@DougGore) reported
@piofthings @skytv @virginmedia Urgh, that's a very low resolution on the encoding ladder. With the right codec you can deliver watchable 720p with only 0.5 Mbps
-
Olegasser7
(@olegasmic7) reported
@virginmedia your customer service line is shocking! Waiting on hold for over an hour only to be hung up on constantly. Can you arrange for someone to call me ASAP?! Otherwise I'm cancelling
-
Douglas Gore
(@DougGore) reported
@piofthings @skytv @virginmedia That's just video analytics so they know how well they are performing, it shouldn't impact the service quality. Most likely your connection or the CDN is the issue unless the video player is no good.
-
Carlos E. Galvan Paz
(@C_GalvanPaz) reported
UK: Virgin Media O2 uses recycled aggregate for sustainable network expansion. #telecoms
-
devourer snowbank
(@devoursnowbank) reported
@virginmedia sorry for long winded answer so this really needs a manager stepping in some how & taking bull by horns & tackling the issues - while I accept that £300 a month is small fry to virgin - its huge to me
-
VAS
(@johnvasili1) reported
from
Hertfordshire, England
@virginmedia Unbelievably shockingly bad customer support today. 1hr 25 mins on the phone, spoke to 7 agents and no resolution 2 of your agents were excellent the rest were appaling. As a long standing customer I feel I have no option but to change provider. #virginfail
-
Gemma Ayesha
(@Gemmasaul88) reported
@virginmedia I don’t know if it’s their fault but it’s pretty annoying!! We can’t connect to sky at all now!! I’m going to see if the problem is with @skytv now
-
Darksider
(@BenMyatt74) reported
@virginmedia with merger with @O2 any plan for #virginmobile to use O2 networ? Have recently moved and EE network useless but nearest transmitter for O2 and if no plans will have to move contracts
-
Ashley Smith
(@ashmsmith91) reported
@MrFreeze2244 @virginmedia Wowwwww. Hell we only have 400/20 and this is slower than ours lmao it seems as slow as my moms 50/5 jeeeesus
-
nigellawrence
(@mrnigellawrence) reported
@virginmedia Yes, loss of internet connectivity, now 20 times since 13th May. repeated promises of repair, repeated pus back of dates for repair, 3 promises of manager call back - zero call backs. Trying to work - really hard when internet keeps going down