Virgin Media Outage Report in Glasgow, Scotland
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Glasgow come from postal codes G71 , G51 , G1 , G31 , G20 , G69 , G3 and G5 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Paisley, Cumbernauld, Bellshill, Bothwell, East Kilbride, Motherwell, Airdrie, Clydebank, Coatbridge, Hamilton, Erskine, Larkhall, and Johnstone.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 1 hour ago |
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Wi-fi | 4 hours ago |
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Internet | 21 hours ago |
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Wi-fi | 1 day ago |
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Internet | 1 day ago |
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Wi-fi | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Nacho Man π¬π§π (@nachoman18721) reported from Glasgow, ScotlandMy current Virgin Media package: Β£100. To renew my contract package Β£120. If I was a new customer Β£80 WHAT A JOKE. @virginmedia
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Debbie Hughes (@weedebsie19) reported from Airdrie, Scotland@virginmedia Evening, is there an issue with the Virgin TIVO box tonight as Iβm watching something on βMy showsβ & it all seems to have stopped working!π’
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lesley (@ycruiselesley) reported from Newton Mearns, Scotland@virginmedia Sorry but this number is useless I think it automated not a person! Have no intention of sorting out my problem unless I phone a premium no. Will now be changing provider, 30 years plus with virgin/ntl had enough
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James Meaney (@Jamzi) reported from Glasgow, Scotland@virginmedia Hi there. Since signing up for virgin media I have had very poor WiFi service. Connection dropping a lot. A resolution for this is using the super hub 3 in modem mode and connecting another router, but Iβm having a lot of issues doing this
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Eilish (@eilishmcaleer7) reported from Clydebank, Scotland@virginmedia no longer a virgin media customer, still waiting on my cheque of the amount Iβm owed being posted to my new home address
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Yvonne Devlin (@YvonneDevlin2) reported from Glasgow, Scotland@virginmedia my WiFi is on and off can you confirm if there is a network problem on my area Glasgow G20
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Maniche (@McManiche) reported from Glasgow, Scotland@virginmedia I am having a nightmare trying to speak to someone in your team. What a disaster your customer service is. Coming to you soon @SkyHelpTeam. Help!
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lesley (@ycruiselesley) reported from Newton Mearns, Scotland@virginmedia Not an acceptable service answers really are just to make you go away, which sadly I will now be from from virgin media
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Felix McMahon (@FelixMcM) reported from Kirkintilloch, Scotland@virginmedia you guys are ripping the ****. Phone to cancel. women tries to talk me into stay only to get transferred to technical who canβt see my hub which is the Fckn problem then you transfer me back to Brenda in cancellations whoβs ****** off up the road to have her dinner.
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Colin Burrows (@TheBuzzard1319) reported from Glasgow, Scotland@virginmedia It was ur customer service staff that caused the problem in the first place Iβm certainly not goin to be contacting virgin when they should be contacting me, Iβve lost a day off work due to the incompetence of the customer service staff
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lesley (@ycruiselesley) reported from Newton Mearns, Scotland@virginmedia Sorry they never bothered to get back to me yesterday last message at 15.59 to say looking at account then nothing!
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lesley (@ycruiselesley) reported from Newton Mearns, Scotland@virginmedia This is a premium no will cost more than monthly saving, looking onto this it would appear lots of customers have same issue, I was totally mislead by your staff as told them I wanted same channels would rather take this forward with a written complaint please advise how
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Yvonne Devlin (@YvonneDevlin2) reported from Glasgow, Scotland@virginmedia Well yes it have did the test on my virgin media app why canβt virgin media put a notice or send a notice on this app to tell us network problems in certain areas and also this twitter page why cant it be updated with area out of service terrible π‘
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Dale McLean (@Dalus93) reported from Cumbernauld, Scotland@alexasry @virginmedia Yeah I'm on 210/20 for like Β£40pm, but the quality and customer service recently has been shocking
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Dale McLean (@Dalus93) reported from Cumbernauld, Scotland@alexasry @virginmedia Honestly can not wait to move. Just don't have the money to pay installation fees etc rn which sucks so I'm stuck with them til I do.
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Yvonne Devlin (@YvonneDevlin2) reported from Glasgow, Scotland@virginmedia My Internet connection has been buffering since last week it came back on this morning then just 10 minutes ago went back off I turned the router on and off and it seems fine but it is really annoying so I would like to know if they are problems in my area 28
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James Meaney (@Jamzi) reported from Glasgow, Scotland@virginmedia Rebooting and factory resetting doesnβt help, unfortunately. I switch the hub to modem mode, the light goes purple like it should, connect the other router but this then shows no internet
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Dale McLean (@Dalus93) reported from Cumbernauld, ScotlandNo internet until Monday. Good old @virginmedia - told them I'd been having issues for weeks, was told to monitor it, THEN they say 'oh we thought it had resolved itself'... Clearly not if I'm still calling. sounded like they just wanted me off the phone asap tbh. Switching ASAP
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Kimo (@flyingscotjim) reported from Newton Mearns, Scotland@virginmedia @ycruiselesley It seems there is cynical removal of channels and an increase in monthly costs at the same time. This coupled with the exorbitant costs of the helpline add up to very poor value for money
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Stewart Priest ο£Ώ π π (@itsjuststewart) reported from Clydebank, Scotland@virginmedia Thanks ML. My issue is with the misleading info in your initial comms to me. It does not reflect what @TurgenSec says is in the database. I donβt particularly care what you say to the ICO. Your first duty as the data controller is to me, the subject of the data.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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GRIZZLY VAPER REVIEWS (@platinumpete35) reported@virginmedia Problems have been ongoing for months and months... you are however completely in denial to the customer that you are a complete waste of time to report faults to. Constantly blaming it on the consumer, even when thousands are on social media airing their issues
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Dave (@daveulster) reported@virginmedia absolute rubbish I set my passwords they work on phone don't work on website awful service will be quitting soon π terrible to pay that amount of money and no one to contact awful π‘
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LukeHughes19 (@slylukehughes) reportedAnyone else's virgin media down @virginmedia
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π π―π¬π€π’π« ππππ¬π¬π― (@KapoorBrogen) reportedanyone else's virgin media just completely cut out on them?
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Matthew Hill (@matt_hill2012) reported@thedogman_918 @virginmedia I left and went back to sky and BT because of the shocking service
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GRIZZLY VAPER REVIEWS (@platinumpete35) reported@virginmedia I won't be extending my contract with you, after 25 years of being a customer, your constant lies and lack of resolution to the fault ( your infrastructure is to old) I will remove my account, my children's accounts and the 8 virgin sim cards our family are using.
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π ππ‘π€π’π― RPR π± πΉπ°πΌπ΄π (@badgercyclist) reported@virginmedia Any known broadband outage issues in London N1 please? Last day of remote school starts Inn 3 hrs...
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a (@ahm296_) reportedAaand virgin mediaβs down again
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Donna Harris (@DonnaHa03969751) reported@virginmedia Morning, please please tell me what is happening in the DA7 area? Nothing, no broadband, no phone and no TV since 2pm yesterday. Schooling and working from home. Canβt get any response from your customer services. Hung up on us yesterday. Issues for weeks
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Folksman/Faithfulgrips (@Folksmann) reported@virginmedia @Jukeyz Since you want to help, fix my internet. Absolute joke always going off and on