Virgin Media Outage Report in Glasgow, Scotland
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The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G72, G12, G5, G40 and G78.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Coatbridge, Cumbernauld, Hamilton, East Kilbride, Erskine, Motherwell, Airdrie, Larkhall, Johnstone, Bellshill, Bothwell, Blantyre, Uddingston and Paisley.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Conor Burns
(@ConorBurns67) reported
from
Coatbridge, Scotland
@virginmedia Wifi still not working. Been down for about 4 days now. Ended up unplugging our superhub 2 and plugging in the superhub 3 which was sent out a while back. Still not working though
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Paul Craig
(@paulyboy1888) reported
from
Glasgow, Scotland
@Maca34938981 @virginmedia Mine has been fine all day, it’s broke into area codes not postcodes, your area must be down, I’m ok in penilee
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Gareth King
(@evilgareth) reported
from
Glasgow, Scotland
@virginmedia That's the issue. The status bit on the site doesn't get updates...
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Marc Crothall
(@MCrothall) reported
from
Milngavie, Scotland
@virginmedia Not a 100% as signal dropped out a few times during the day mid meeting /lesson- better today & hopefully it will hold up in days weeks ahead as it looks like we are in for a longer haul with #homeschooling #workingfromhome
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Paul Craig
(@paulyboy1888) reported
from
Glasgow, Scotland
@Maca34938981 @virginmedia Definitely, when mine is down my catch-up on my tv box and everything is down, is crazy how much we rely on broadband now, no Netflix nothing
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Conor Burns
(@ConorBurns67) reported
from
Coatbridge, Scotland
@virginmedia Both not working
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ryan
(@ryang23_) reported
from
Glasgow, Scotland
@virginmedia why’s the Internet down?
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Innes ☺️🌷
(@InnesRoss2) reported
from
Glasgow, Scotland
@virginmedia Our internet has been down all day and I’ve tried everything to fix it. Please help!
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Sam
(@ifeelalright) reported
from
Motherwell, Scotland
@virginmedia Can't help but notice the same thread in the replies to your tweet. Terrible service, broad band cuts out constantly and no deals for long time customers. I agree with them all. Watch for the bot response below👇👀
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Larry Cuffe
(@LarryCuffe) reported
from
Hamilton, Scotland
HELP! I am trying to contact Virgin Media to drop TV from my package. When I phone a robot, with a warm and friendly voice redirects to the website. I then have a typed conversation with a warm and friendly robot who sends me to the phone. How do I get to speak to a real person?
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Gareth King
(@evilgareth) reported
from
Glasgow, Scotland
Hey @virginmedia any clues when our broadband will be back? Slipped fix time twice & the other services (phone, TV) work... Unlike myself, partner & kids who can't as we've been offline all day now
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Gillian Cruden Kelly
(@gilkes1975) reported
from
Bishopbriggs, Scotland
@virginmedia can you help me I am constantly getting an error message ‘ops something went wrong’ when trying to view recorded programmes?
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Douglas lindsay
(@Doug1tux1) reported
from
Glasgow, Scotland
@virginmedia you should tell your Indian call handlers who are cold calling old customers not to shout at them for not being with virgin media, it’s just rude.
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Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
Complaint raised with @virginmedia on the 17th of December when my bill was produced (for more than double what it should be) and still haven’t heard anything yet they managed to take the incorrect payment. Shocking service.
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Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
@virginmedia Great help. After 3 days of texting with people for help I’ve been told to phone up to resolve. Your departments are a mess & the times I have to wait for YOU to fix YOUR mistakes are a joke.
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Jonathan Abourbih
(@jonzo1) reported
from
Glasgow, Scotland
@virginmedia my internet has stopped working a few minutes ago. Any network issues in South Glasgow?
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ryan
(@ryang23_) reported
from
Glasgow, Scotland
@virginmedia any updates on the internet being down g51
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Gary Connor
(@connor_gary) reported
from
Dullatur, Scotland
@virginmedia @MartinSLewis I am trying to cancel my contract due to price hike. Contact number unavailable and up to 4 hour wait on chat. Plenty operators available when you cold call customers. Please sort out phone and chat response
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Julie M 😇😹😷🌈
(@jools2009) reported
from
Glasgow, Scotland
@virginmedia He has been cut off because of an outstanding payment which he does not owe and should have been removed. I’ve had to phone so many times and it hasn’t been fixed. I was told there would be no more issues now he’s been cut off!!!
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Gareth King
(@evilgareth) reported
from
Glasgow, Scotland
@virginmedia The fix time has twice slipped.. it's "not ideal" that we are trying to work offline as a teacher & Citizens Advice Bureau manager (in addition to offline homeschooling now too) #virginmediadown #homeschooling
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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neil coote
(@neilcoote) reported
@virginmedia I have just been on hold for another hour and then got cut off again- please can we seek a resolution asap
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Tony Bradman
(@tbradman) reported
@virginmedia Still the same. No broadband. It’s been like this must if this year, abs I’ve already made a formal complaint. You clearly have an infrastructure problem in my area. What are you doing about it? And why am I paying for a service I’m not getting?
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graham littler
(@adelwire) reported
@virginmedia @PrimroseBlueLtd Primrose, You could always go on VM on the Internet and talk to Thierry yes Thierry the BOT. He, she, it last told me to RING. Yet phonecall said after press 1 press 1 says go online. Virgin on the ridiculous Media that ISN'T Customer service
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THIAGOAT 💪
(@6THIAGOAT6) reported
@virginmedia any chance you could fix my broadband?
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ash eddin
(@AshEddin) reported
@virginmedia They sent a signal and said to wait and to call back if didn’t work since then no way to reach them they keeps cutting the call
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Primrose Blue
(@PrimroseBlueLtd) reported
@adelwire @virginmedia Graham been there done that etc they should be done under trades descriptions for calling themselves Customer service
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TerraceFabulous
(@TerraceFabulous) reported
@virginmedia Right I’ve listed on the forum, I’ll let you know how I get on. I also called your number for new custom & they answer immediately. Funny that don’t you think? You pick up to sell a service, but when it dies t work no one helps. I’m really really fed up with Virgin
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Leigh Fuge
(@leighfugeguitar) reported
@virginmedia My TV/BB account. It’s showing outstanding bills but I’ve paid them weeks ago. You guys cancelled the DD, I got an email saying my DD was cancelled by you. Happy to forward that to you... so, how do I resolve my issue?
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Primrose Blue
(@PrimroseBlueLtd) reported
@virginmedia Make a complaint and wait a year for that to be dealt with? No thanks I will just cancel my contract!!!
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Ivan Chambers
(@AluzionzR6) reported
@virginmedia Hey guys, I rebooted and selected Virgin for the Network Operators setting in the phone, and it's been 10 mins and I still haven't received my MFA text message. Looks like the issue is still apparent.