Virgin Media Outage Report in Glasgow, Scotland

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Bothwell, East Kilbride, Motherwell, Paisley, Airdrie, Clydebank, Coatbridge, Cumbernauld, Hamilton, Erskine, Larkhall, Johnstone, and Blantyre.

City	Problem Type	Report Time
Glasgow	Internet	8 hours ago
Bellshill	Internet	11 hours ago
Glasgow	Wi-fi	1 day ago
Glasgow	Wi-fi	2 days ago
Glasgow	E-mail	2 days ago
Glasgow	Wi-fi	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

• 
  Annie (@demipip) reported 3 minutes ago from Dullatur, Scotland

  @virginmedia your customer service is crap! Really disappointed today

• 
  big sam (@samboardman99) reported 4 minutes ago from Glasgow, Scotland

  @virginmedia you have the worse customer service in the world. Put on hold for 9 mins then nothing. Disgusting way to treat customers.

• 
  Billy McDiarmid 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@BillyMcDiarmid) reported 4 minutes ago from Glasgow, Scotland

  So @virginmedia still issue cheers for refunds. You ain’t NTL any more guys, so your banking processes should be from when they existed. @Sarah_Mone

• 
  Andrew John Rainnie (@AndrewRainnie) reported 5 minutes ago from Glasgow, Scotland

  @virginmedia It's not a servicing issue. If you look at my twitter feed or my account, you will see that some numpty in your company turned our Internet off three weeks before it was scheduled. We have been without Internet for 5 ******* DAYS! Sort it out.

• 
  JOHN C (@decostop) reported 11 minutes ago from Glasgow, Scotland

  @virginmedia Web Safe has been on for over a year, this problem has just arisen recently.

• 
  Andrew John Rainnie (@AndrewRainnie) reported 23 minutes ago from Glasgow, Scotland

  @virginmedia No thanks. I don't want to spend more money on texts just to explain how bad virgin media's customer service truly is. I'll contact CISAS.

• 
  Nicola McCutcheon🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄🍀 (@NicolaMcC_04) reported 24 minutes ago from North Lanarkshire, Scotland

  @virginmedia home wifi is down, call the help line for them to run a test through automated system only to be cut off so I call back to be told it’s a 30 minute wait to speak to someone because I’m ‘still’ experiencing the same issue! Help!

• 
  Laura (@Thecurseoflaura) reported 28 minutes ago from Glasgow, Scotland

  @virginmedia Hi, it’s been like this with Instagram for over a month but other sites work fine and it works fine on 4G. I notice you said it’s a known issue to other people but I need to know when it wil l be fixed

• 
  Dunc Pine (@DuncP) reported 29 minutes ago from Coatbridge, Scotland

  What is going on with @virginmedia service tonight - channels keep disappearing and getting “Channel not available contact @virginmedia - this is on BBC, ITV and normal channels

• 
  Laura (@Thecurseoflaura) reported 31 minutes ago from Glasgow, Scotland

  @virginmedia Did that but still the same issue. It’s the app I am using FYI. Exactly the same for my husband goo

• 
  Gerry's Kitchen (@Gerrys_Kitchen) reported 33 minutes ago from Glasgow, Scotland

  @virginmedia that's two days running with problems with all services in East Kilbride G75 area. Not good, i'm trying to work from home today.

• 
  John gales (@Galesy1) reported 33 minutes ago from East Kilbride, Scotland

  Looking for new customer deals, any great offers out ther #sky #virginmedia

• 
  Neil Crossan (@quietarea1) reported 38 minutes ago from Glasgow, Scotland

  @virginmedia I have entire package with Virgin 4 phones internet etc can I get a problem solved. Never. Truly dreadful

• 
  sideshow s2sh (@s2sh_) reported 39 minutes ago from Glasgow, Scotland

  @virginmedia I'm on hold again right now, 'Dennis' in customer services was meant to call me with an update at 1415 but never. 1st person said it's due to me not having an active DD- everyone I've tried to pay via this method it has failed - no error at my bank.

• 
  CAJ (@carolstrach) reported 43 minutes ago from Coatbridge, Scotland

  @virginmedia hi had call from you guys saying as a loyal customer you would add on calling mobiles to my landline. Then agent mentioned TV package and when I declined said he’d leave my package as it was and rang off!!! Not impressed!!

• 
  Lars Jensen (@LarsJen05560046) reported 44 minutes ago from Glasgow, Scotland

  @virginmedia The broadband box was erected against my fence surrounding my back garden, making it easy for intruders to climb over, Virgin media have said that the box could have been placed at my front garden, where it would not have created a problem, but the manager did not come back to me

• 
  Annie (@demipip) reported 44 minutes ago from Dullatur, Scotland

  @virginmedia (2) so tried to confirm. Chat service just kept repeating same thing 5 times - despite my explanation that none of options applied. Then tried Tel call & after rigmarole of security got cut off. No engineer, day wasted and parcel only just available to collect now.

• 
  Malcolm white (@Malkywhite1975) reported 46 minutes ago from Glasgow, Scotland

  @richardbranson hello Mr Branson just wanted to let you know one of your company's customer service is absolutely terrible in Glasgow i love virgin media but seriously think of switching to sky. I hope you read your loyal customer for over 15 year and fix the problem

• 
  Will 🇪🇺 (@squawkbox) reported 57 minutes ago from Glasgow, Scotland

  For those on the Virgin media 350Mbps service, reboot your router. Upload speed appears to have increased from 20Mbps to 35Mbps.

• 
  Andrew John Rainnie (@AndrewRainnie) reported 1 hour ago from Glasgow, Scotland

  @virginmedia I HAVE SPOKE TO THEM! THEY SAID IT WOULD TAKE THREE ******* DAYS TO FIX THEIR MISTAKE. IT'S NOW FIVE!!!!! WORST. COMPANY. EVER.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nat Nollid (PlanetCommonSense.Com) (@NatNollid) reported 4 minutes ago

  @virginmedia Hi We have wasted hours and days trying to raise a complaint but getting nowhere. We have tried to raise a complaint for days on the phone, whatsapp or online account 1. contract expires soon but nothing has been received to notify us 2. We likely to leave virgin media on 5 December when my contract expires: I can get a much faster cheaper deal with Vodafone etc 900mb 3. We applied for a new WiFi Hub at no extra cost on your link in September but nothing has been recieved. 4. Your systems are so poor and failing: online account isnt working, sending links to get online but nothing works, your phone service is not manned by humans and always busy, your whatsapp doesnt work etc

• 
  Nat Nollid (PlanetCommonSense.Com) (@NatNollid) reported 6 minutes ago

  @virginmedia Hi We have wasted hours and days trying to raise a complaint but getting nowhere. We have tried to raise a complaint for days on the phone, whatsapp or online account 1. contract expires soon but nothing has been received to notify us 2. We likely to leave virgin media on 5 December when my contract expires: I can get a much faster cheaper deal with Vodafone etc 900mb 3. We applied for a new WiFi Hub at no extra cost on your link in September but nothing has been recieved. 4. Your systems are so poor and failing: online account isnt working, sending links to get online but nothing works, your phone service is not manned by humans and always busy, your whatsapp doesnt work etc

• 
  Nat Nollid (PlanetCommonSense.Com) (@NatNollid) reported 8 minutes ago

  @virginmedia Hi We have wasted hours and days trying to raise a complaint but getting nowhere. We have tried to raise a complaint for days on the phone, whatsapp or online account 1. contract expires soon but nothing has been received to notify us 2. We likely to leave virgin media on 5 December when my contract expires: I can get a much faster cheaper deal with Vodafone etc 900mb 3. We applied for a new WiFi Hub at no extra cost on your link in September but nothing has been recieved. 4. Your systems are so poor and failing: online account isnt working, sending links to get online but nothing works, your phone service is not manned by humans and always busy, your whatsapp doesnt work etc

• 
  Nat Nollid (PlanetCommonSense.Com) (@NatNollid) reported 9 minutes ago

  @virginmedia Hi We have wasted hours and days trying to raise a complaint but getting nowhere. We have tried to raise a complaint for days on the phone, whatsapp or online account 1. contract expires soon but nothing has been received to notify us 2. We likely to leave virgin media on 5 December when my contract expires: I can get a much faster cheaper deal with Vodafone etc 900mb 3. We applied for a new WiFi Hub at no extra cost on your link in September but nothing has been recieved. 4. Your systems are so poor and failing: online account isnt working, sending links to get online but nothing works, your phone service is not manned by humans and always busy, your whatsapp doesnt work etc

• 
  Nat Nollid (PlanetCommonSense.Com) (@NatNollid) reported 17 minutes ago

  @virginmedia Hi We have wasted hours and days trying to raise a complaint but getting nowhere. We have tried to raise a complaint for days on the phone, whatsapp or online account 1. contract expires soon but nothing has been received to notify us 2. We likely to leave virgin media on 5 December when my contract expires: I can get a much faster cheaper deal with Vodafone etc 900mb 3. We applied for a new WiFi Hub at no extra cost on your link in September but nothing has been recieved. 4. Your systems are so poor and failing: online account isnt working, sending links to get online but nothing works, your phone service is not manned by humans and always busy, your whatsapp doesnt work etc

• 
  Nat Nollid (PlanetCommonSense.Com) (@NatNollid) reported 17 minutes ago

  @virginmedia Hi We have wasted hours and days trying to raise a complaint but getting nowhere. We have tried to raise a complaint for days on the phone, whatsapp or online account 1. contract expires soon but nothing has been received to notify us 2. We likely to leave virgin media on 5 December when my contract expires: I can get a much faster cheaper deal with Vodafone etc 900mb 3. We applied for a new WiFi Hub at no extra cost on your link in September but nothing has been recieved. 4. Your systems are so poor and failing: online account isnt working, sending links to get online but nothing works, your phone service is not manned by humans and always busy, your whatsapp doesnt work etc

• 
  Saints Mike (@Saints_Mike7167) reported 18 minutes ago

  Sick too bloody death of @virginmedia, it should be renamed Virgin Non Media. Total outage on Tuesday night and Wednesday morning, got home from work to find a total outage again. Funny how they only pay compensation when its been out for 48 continuous hours. #ConMerchants

• 
  Nat Nollid (PlanetCommonSense.Com) (@NatNollid) reported 19 minutes ago

  @virginmedia Hi We have wasted hours and days trying to raise a complaint but getting nowhere. We have tried to raise a complaint for days on the phone, whatsapp or online account 1. contract expires soon but nothing has been received to notify us 2. We likely to leave virgin media on 5 December when my contract expires: I can get a much faster cheaper deal with Vodafone etc 900mb 3. We applied for a new WiFi Hub at no extra cost on your link in September but nothing has been recieved. 4. Your systems are so poor and failing: online account isnt working, sending links to get online but nothing works, your phone service is not manned by humans and always busy, your whatsapp doesnt work etc

• 
  Nat Nollid (PlanetCommonSense.Com) (@NatNollid) reported 21 minutes ago

  @virginmedia Hi We have wasted hours and days trying to raise a complaint but getting nowhere. We have tried to raise a complaint for days on the phone, whatsapp or online account 1. contract expires soon but nothing has been received to notify us 2. We likely to leave virgin media on 5 December when my contract expires: I can get a much faster cheaper deal with Vodafone etc 900mb 3. We applied for a new WiFi Hub at no extra cost on your link in September but nothing has been recieved. 4. Your systems are so poor and failing: online account isnt working, sending links to get online but nothing works, your phone service is not manned by humans and always busy, your whatsapp doesnt work etc

• 
  Nat Nollid (PlanetCommonSense.Com) (@NatNollid) reported 22 minutes ago

  @virginmedia Hi We have wasted hours and days trying to raise a complaint but getting nowhere. We have tried to raise a complaint for days on the phone, whatsapp or online account 1. contract expires soon but nothing has been received to notify us 2. We likely to leave virgin media on 5 December when my contract expires: I can get a much faster cheaper deal with Vodafone etc 900mb 3. We applied for a new WiFi Hub at no extra cost on your link in September but nothing has been recieved. 4. Your systems are so poor and failing: online account isnt working, sending links to get online but nothing works, your phone service is not manned by humans and always busy, your whatsapp doesnt work etc