Virgin Media Outage Report in Glasgow, Scotland

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bothwell, East Kilbride, Bellshill, Motherwell, Paisley, Airdrie, Clydebank, Coatbridge, Cumbernauld, Hamilton, Erskine, Larkhall, Johnstone, and Blantyre.

City	Problem Type	Report Time
Glasgow	E-mail	12 hours ago
Glasgow	Wi-fi	13 hours ago
Glasgow	Internet	13 hours ago
Glasgow	TV	14 hours ago
Glasgow	Total Blackout	14 hours ago
Glasgow	Internet	18 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

• 
  Carla🏴󠁧󠁢󠁳󠁣󠁴󠁿👩‍👦🐱🧘‍♀️🏃🏽‍♀️⚽️🔴⚪️ (@KoolMamma) reported 3 minutes ago from Glasgow, Scotland

  Hi @virginmedia any response yet please to my tweet yesterday re poor internet speed? #wifi #internet

• 
  Martin R (@MartinR16416014) reported 8 minutes ago from Cambuslang, Scotland

  @virginmedia Sick of calling and being Fobbed off . Got a text this morning telling me £140 is being taken again. Direct debit is getting cancelled this morning , what a joke of a service

• 
  Sue McCaffray (@midge60) reported 8 minutes ago from Erskine, Scotland

  @Virginmedia so I just waited 40 mins trying to get thru to your support got thru and they cut me off! #WiFi

• 
  Donna Hughes (@weedonski) reported 9 minutes ago from Airdrie, Scotland

  @gerriohear @virginmedia @scotgov Is this from home G? Ours has been running so slow the last couple weeks x

• 
  OG Nasty (@thenewpenny) reported 11 minutes ago from Renfrew, Scotland

  @virginmedia pls advise how I cancel my TV & broadband contract. The website and helpline are not providing any support.

• 
  Ian Rae (@IanRae64) reported 16 minutes ago from Cambuslang, Scotland

  @virginmedia Thanks for your response Can I please get a credit on my bill? I am not getting the service I paid for

• 
  Carole Paton (@CarolePaton) reported 21 minutes ago from Renfrew, Scotland

  @virginmedia still looking to speak to a human about the wifi blackspot in my home. Your App doesn’t work and pre recorded options are not relevant. Please advise or I cancel direct debit.

• 
  Carla🏴󠁧󠁢󠁳󠁣󠁴󠁿👩‍👦🐱🧘‍♀️🏃🏽‍♀️⚽️🔴⚪️ (@KoolMamma) reported 25 minutes ago from Glasgow, Scotland

  @virginmedia Still having constant issues with it I’m afraid.....

• 
  BigBaz (@barry206) reported 31 minutes ago from Kirkintilloch, Scotland

  @virginmedia phones down G66

• 
  Gary Preston (@Gaz_Preston) reported 32 minutes ago from Motherwell, Scotland

  @virginmedia Truly awful Internet service provided since I joined 18 months ago. Disconnects constantly, 20mb download speeds when I should be getting at least 200Mb. Home working becoming impossible due to constant outages. Old dial-up connection was better ☹

• 
  Martin R (@MartinR16416014) reported 33 minutes ago from Cambuslang, Scotland

  @virginmedia Seriously ?? - The same number I’ve called many times and never had it resolved ? - brilliant as always. I don’t have a spare 2 hours to get passed about you’re departments and still not have it resolved !

• 
  Carole Paton (@CarolePaton) reported 35 minutes ago from Renfrew, Scotland

  @virginmedia how do I speak to a human? We have a wifi blackspot. None of your recorded message options help. I need to speak to an actual person.

• 
  Sue McCaffray (@midge60) reported 42 minutes ago from Erskine, Scotland

  1 hr 10 mins on the phone to @Virginmedia to fix my dreadful WiFi and they cut me off!

• 
  Martin R (@MartinR16416014) reported 44 minutes ago from Cambuslang, Scotland

  @virginmedia I called in March to cancel all but my broadband . Having checked my account a month or so ago I realised I was still being charged the full amount . I discussed this with you’re team for hours and had been informed they could see on the system it had been cancelled and

• 
  Scott Cowan (@ScottCowan5) reported 47 minutes ago from Glasgow, Scotland

  @virginmedia The agent over the phone checked with the support team, who advised that because the notes apparently say I didn't ask for a disconnection (I did) then the 30 days has to start from today. I am not paying up to the 9th of November as after Monday I will not be using the service.

• 
  CaseyBlackett (@CaseyBlackett1) reported 49 minutes ago from Cambuslang, Scotland

  Virgin media internet is a piece of ****

• 
  Scott Cowan (@ScottCowan5) reported 56 minutes ago from Glasgow, Scotland

  @virginmedia I phoned up on the 15th of September and said I wanted my contract stopped after it ends, which is tomorrow. How is that not cancelling?! I was told I would need to call on the 9th or 10th to cancel my contract, so I phoned today. I'm guessing the calls are all recorded?!

• 
  Martin R (@MartinR16416014) reported 59 minutes ago from Cambuslang, Scotland

  @virginmedia Same as always . Overcharged for a service I’ve cancelled since March

• 
  Mhairi Crolla (@mhairic88) reported 60 minutes ago from Cambuslang, Scotland

  @virginmedia hi is there a problem with sound. Half my channels dont have sound.

• 
  Andrew Montguire (@AMontguire) reported 60 minutes ago from Glasgow, Scotland

  @virginmedia Can someone call me regarding my account I have a complaint also that I will be looking to make

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sanj Sharma (@SanjSharma195) reported 2 minutes ago

  @virginmedia How will I be compensated for this shambolic service from Virgin? How can you hold on to my money for so long with no consequence? If the tables were turned, VM would have been on my case daily until payment had been made (not that I ever missed a single payment).

• 
  Traci (@tfilipson) reported 6 minutes ago

  @virginmedia No one is answering the phones and have been on hold on the chat now for nearly an hour. I am going to cancel my direct debit and see if this speeds things up. I am paying for a service I can’t watch.

• 
  Nicky Brown (@kingnicky121) reported 6 minutes ago

  @virginmedia when I check my status on your website it says there is a problem and the fix time is the 5th October this can’t be right can it as we have no internet and you can’t leave it like this for that amount of time

• 
  rick_x (@rick_x) reported 8 minutes ago

  constant cold calling by @virginmedia on our landline despite being Ex-directory and on TPS. VM complaint webform doesn't work and when you call 150 as advised there's no complaints option. Spoke to a CS agent and told there is no complaints dept @Ofcom can you take this on then?

• 
  Sime (@FowldsSimon) reported 9 minutes ago

  @ChanLeah321 @virginmedia Saying there was a problem in my area and it would be fixed by a that evening. Just keep pestering the Beautiful x

• 
  Aaron Cato (@Cato_87) reported 12 minutes ago

  @virginmedia Any danger of my new box arriving? Been waiting a month 🤔💭 Called customer service 5 times now and still not resolved. 😑

• 
  Jade Natasha 💙 (@JadeNatasha_x) reported 18 minutes ago

  Why would my Virgin account not be activated until the day AFTER I’ve set it all up?! @virginmedia can you help please?

• 
  Chris Hudson (@ChrisHu37224136) reported 18 minutes ago

  @virginmedia Just as an update. Still no new cable put in. Days promised and days passed. Lying customer service. I move to sky on 21st October. Thank god. Don't bother with the repair it will make sure I never, never ever go back to Virgin who still want to charge full amount for 'services'

• 
  Karl Whitehouse (@karl_whitehouse) reported 20 minutes ago

  @virginmedia Weeks ago! Ive now cancelled as been let down 4 times on installation! Customer service is appaling

• 
  Hartegh Singh (@HarteghSB) reported 26 minutes ago

  @virginmedia WiFi down, to not working nor is the phone. £60 a month on a contract with you guys and the service is terrible. Customer service support is non existent