Virgin Media Outage in Glasgow, Scotland

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

 No problems detected at Virgin Media

Virgin Media problems in the last 24 hours in Glasgow, Scotland

Virgin Media Outage Chart in Glasgow, Scotland

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Internet
(55.26%)
Wi-fi
(15.48%)
TV
(9.63%)
Phone
(8.33%)
Total Blackout
(5.94%)
E-mail
(5.35%)

Virgin Media Outage Map Near Glasgow, Scotland

The most recent outage reports and issues originated from Glasgow, Bellshill, Paisley, Motherwell, Cumbernauld, Hamilton, Airdrie, Johnstone, Clydebank, Kirkintilloch, Coatbridge, Erskine, Barrhead, Bishopbriggs and Mollinburn.

Glasgow Internet
Glasgow TV
Glasgow Internet
Bellshill TV
Glasgow Internet
Glasgow Wi-fi

Virgin Media in Glasgow, Scotland Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:
  • TheBuzzard1319 Colin Burrows (@TheBuzzard1319) reported from Glasgow, Scotland

    @virginmedia It was ur customer service staff that caused the problem in the first place I’m certainly not goin to be contacting virgin when they should be contacting me, I’ve lost a day off work due to the incompetence of the customer service staff

  • Dalus93 Dale McLean (@Dalus93) reported from Cumbernauld, Scotland

    @alexasry @virginmedia Yeah I'm on 210/20 for like £40pm, but the quality and customer service recently has been shocking

  • Dalus93 Dale McLean (@Dalus93) reported from Cumbernauld, Scotland

    @alexasry @virginmedia Honestly can not wait to move. Just don't have the money to pay installation fees etc rn which sucks so I'm stuck with them til I do.

  • Dalus93 Dale McLean (@Dalus93) reported from Cumbernauld, Scotland

    No internet until Monday. Good old @virginmedia - told them I'd been having issues for weeks, was told to monitor it, THEN they say 'oh we thought it had resolved itself'... Clearly not if I'm still calling. sounded like they just wanted me off the phone asap tbh. Switching ASAP

  • eilishmcaleer7 Eilish (@eilishmcaleer7) reported from Clydebank, Scotland

    @virginmedia no longer a virgin media customer, still waiting on my cheque of the amount I’m owed being posted to my new home address

  • Jamzi James Meaney (@Jamzi) reported from Glasgow, Scotland

    @virginmedia Rebooting and factory resetting doesn’t help, unfortunately. I switch the hub to modem mode, the light goes purple like it should, connect the other router but this then shows no internet

  • Jamzi James Meaney (@Jamzi) reported from Glasgow, Scotland

    @virginmedia Hi there. Since signing up for virgin media I have had very poor WiFi service. Connection dropping a lot. A resolution for this is using the super hub 3 in modem mode and connecting another router, but I’m having a lot of issues doing this

  • FelixMcM Felix McMahon (@FelixMcM) reported from Kirkintilloch, Scotland

    @virginmedia you guys are ripping the ****. Phone to cancel. women tries to talk me into stay only to get transferred to technical who can’t see my hub which is the Fckn problem then you transfer me back to Brenda in cancellations who’s ****** off up the road to have her dinner.

  • FelixMcM Felix McMahon (@FelixMcM) reported from Kirkintilloch, Scotland

    @virginmedia It’s not made me thought I want to cancel. I actually am. Sick fed up of your no broadband at weekends when I spend the most time at home. Get Richard Branson to fix the problem. I won’t be flying in one of aeroplanes either.

  • FelixMcM Felix McMahon (@FelixMcM) reported from Kirkintilloch, Scotland

    @virginmedia can you send me your phone number to cancel my subscription. I’ve changed to @sky thanks.

  • FelixMcM Felix McMahon (@FelixMcM) reported from Kirkintilloch, Scotland

    @virginmedia yet again my broadband is down in G66 area @sky what deals can you offer me for tv broadband and phone. I’m paying £74 odds a month for a service that breaks down every weekend

  • evilgareth Gareth King🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@evilgareth) reported from Glasgow, Scotland

    Day ³ of no @virginmedia service & 2 engineers turn up. Not convinced as they are baffled how we got a cable to our house (it seems "you guys dug up the garden" is a mind blowing response) & while agreeing that @SGNgas messed the wires it seems "f**k knows" is all they can offer

  • fatshez Chris (@fatshez) reported from Glasgow, Scotland

    @virginmedia Broadband. We're at 166 Buchanan Street. Office block in Glasgow City centre. Every business in the building that uses Virgin is affected. No broadband service.

  • fatshez Chris (@fatshez) reported from Glasgow, Scotland

    @virginmedia @McGettiganIrene City centre and no service!

  • garrett_golf Scott Garrett (@garrett_golf) reported from Glasgow, Scotland

    Is there an issue with services just now @virginmedia 🤔

  • jardinec Giarc (@jardinec) reported from Glasgow, Scotland

    @danfrydman @getbootstrap @Cloudflare @vmbusiness Also on VMB here. I find their DNS incredibly slow to pick up changes too. Swapped now. 👍🏻

  • Tricky_1984 Richard brawley (@Tricky_1984) reported from Barrhead, Scotland

    @virginmedia have you done an update to the superhub3 as my WiFi signal has gotten terrible I need to reboot my firestick every night as it drops off and so dose my phone and laptop

  • robmurray11 Rob Murray (@robmurray11) reported from Paisley, Scotland

    @virginmedia... starting to get frustrated with your level of service! I have been trying to sort out black spots in WiFi in my house since the start of Jan. Tonight I was on hold 39mins for someone to do some tests & we got cut off. 2nd call and it’s been 10mins on hold so far..

  • CalLew14 Cal 😜🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CalLew14) reported from Bishopbriggs, Scotland

    Virgin media broadband are the ******* worst!!!! £95 a month for shite wifi think it's time to cancel these robbing bastards n get onto a better deal!

  • RossMcG91 Ross McGuinness (@RossMcG91) reported from Glasgow, Scotland

    @virginmedia Hi, the service seemed to get restored around an hour later so not all bad

  • FelixMcM Felix McMahon (@FelixMcM) reported from Kirkintilloch, Scotland

    @virginmedia This happens every weekend. Sick to death of this service.

  • FelixMcM Felix McMahon (@FelixMcM) reported from Kirkintilloch, Scotland

    @virginmedia yet again your broadband is down in G66 2LS. Your service is a disgrace. I’m fed up complaining about it. I’m of to search deals on #sky

  • Dalus93 Dalus (@Dalus93) reported from Cumbernauld, Scotland

    Im howling. The customer service i have recieved from @virginmedia is an absolute joke. Talking to one of their "internet techs" and they didnt even know what a Cat 6 cable was. Not to mention im paying £41 a month for a service that drops randomly every few days.

  • RossMcG91 Ross McGuinness (@RossMcG91) reported from Glasgow, Scotland

    @jackhimself @virginmedia Got same issue in Glasgow. Base light flashing green and TV box not picking up signal. Was fine an hour ago

  • FelixMcM Felix McMahon (@FelixMcM) reported from Kirkintilloch, Scotland

    @virginmedia yet again my broadband is down. That’s 4 times in the last two weeks. Your service is making me want to change provider. This is pathetic

  • MICKLE_M MICHAEL (@MICKLE_M) reported from Mollinburn, Scotland

    @virginmedia wifi down again

  • RTweetie5 🎾🍷Jacki Charles 📖🚲🍴🏃💃🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RTweetie5) reported from Glasgow, Scotland

    @virginmedia hi my Internet is down here in Springburn Glasgow I am a virgin customer

  • weenixxx Nicola (@weenixxx) reported from Glasgow, Scotland

    @virginmedia You’ll have the recorded call. He hung up on me without resolution of notifying me

  • weenixxx Nicola (@weenixxx) reported from Glasgow, Scotland

    @virginmedia Still no further forward with this issue! Customer services just hung up on me!!! Terrible service from you!!!! @virginmedia Not recommended!!!

  • weenixxx Nicola (@weenixxx) reported from Glasgow, Scotland

    @virginmedia your customer service agent has just hung up on me after you gave me terrible service and I asked to speak to a manager. Very very unhappy!!!

  • welshref Paul Collier (@welshref) reported from Glasgow, Scotland

    Also, Virgin Media lost a long standing and loyal customer for their awful communication and lack of loyalty.

  • CalumLewsley 🍀Cal😎😝 (@CalumLewsley) reported from Glasgow, Scotland

    Anyone know a better wifi deal than virgin media as theres no point paying over 60quid a month for a ******* SHITE wifi signal keeps dropping

  • euankirkpatric1 Euankirkpatrick (@euankirkpatric1) reported from Glasgow, Scotland

    @virginmedia please can you help me with my 200 mb broadband it keeps crashing a lot and all most impossible to play online gaming on the verge of cutting it of and going with another supplier please help thanks

  • dgmackenzie_uk David MacKenzie (@dgmackenzie_uk) reported from Cambuslang, Scotland

    @virginmedia is there an email address I can report a problem. All services went down at 17.15 for last three evenings and I'm struggling to explain to call centre. Thanks.

  • graemeT2010 graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland

    Can you please is there a issue with WiFi 3.0 hub WiFi light is on and the arrows lights are flashing help @virginmedia

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @virginmedia Since last Friday I have spent over 4.5hrs in queues for your Teams with no avail. I’ve tried the community forum, live messages, you’re site (which is down) so this has been ongoing but with no resolve from you.

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @virginmedia 😴 just fix it

  • fatshez Chris (@fatshez) reported from Glasgow, Scotland

    @virginmedia Done twice. Still no service.

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    Still broadband issues in my area G4 @virginmedia This has not been sorted since Friday despite the message online that it was.

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @Kevin38801124 @virginmedia They don’t care. Cancel and they’ll bill you for the remainder of your contract and do this til you give in and pay, even if the service is so appalling you’ve had to cancel. Even from their own site the amount of frustration is awful. And to direct an irate customer to that 🤯

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @scottmaguire4 @Kevin38801124 @virginmedia I tried retentions previously but because I had 20months still in my contract (I’ve been with them 9yrs but apparently package changes mean new contract dates) they weren’t giving s ****.

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @Kevin38801124 @virginmedia I’m trying to get out of the contract. The hassle is too much. Every couple of months something happens and it’s never resolved accordingly. The amount of engineer visits I’ve had. Ridiculous

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @Kevin38801124 @virginmedia 2 attempts at contacting their tech dept. 90mins in total waiting, I gave up. They directed me to a forum for help. But all that showed me was I wasn’t alone. 😡

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    Still no broadband. Since yesterday 12.30pm @virginmedia Ridiculous service.

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @virginmedia Wow that community page hasn’t filled me with. You have endless pages of unhappy users it seems and with similar broadband issues.

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @virginmedia I’ve followed all these steps and been on phone waiting on Technical for 45mins. There was a known issue yesterday that was being fixed apparently. Since then no broadband access.

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @virginmedia Still no service. It seems to connect then disconnect itself. This has been from Friday 12.30pm til today..

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    Why has my broadband been down since 12.30 yesterday @virginmedia

  • kellymcelhill87 Kelly Ann Ferguson (McElhill) (@kellymcelhill87) reported from Clydebank, Scotland

    @virginmedia I have been a customer for years but my bills have become over double what it started I decided to leave, but realised broadband is probably better with virgin! I found a deal on uswitch that was good, to be told no I have to pay double that offer as its only for new customers

  • kellymcelhill87 Kelly Ann Ferguson (McElhill) (@kellymcelhill87) reported from Clydebank, Scotland

    @virginmedia how you treat your customers is disgusting better treatment for new customers rather than loyal ones 😔

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:
  • MDostalDrums S̴͓̮̞̻͖̏̏͐̊͑̓a̷̡̡̻̟̤̖̤̻̠͆̂̊͒̓̅̈́ͅn̵͓̘̺͓̬͔̙͚͂̇i̴͆̃͊̒ (@MDostalDrums) reported

    @IAmJericho @Tesla And your shit generic 'hard rock' that virgin fedora lords like to sing along to. But no, youd rather make a big deal out of it on social media like some scorned teenage girl. Way to suck at everything, fucko.

  • jpcooper73 Jason (@jpcooper73) reported

    @fitnessbombuk @virginmedia Now tv is a decent service and low cost too

  • Joey316064 J-Rod (@Joey316064) reported

    @virginmedia truly the worst internet I have ever had, in regards to gaming.

  • soysmin yasmin (@soysmin) reported

    The internet is so shit it’s not even connecting I swear they’re moving like I won’t cancel this shitty broadband any second, I’ve been using my own data for the past week and it’s so frustrating @virginmedia

  • gedgerrard1 James Gerrard (@gedgerrard1) reported

    @pfargent @virginmedia In other words "We have your money now **** off"

  • poppy73girl claire chesters (@poppy73girl) reported

    @virginmedia tried to contact your customer service on 4 different occasions about possible vandalism of your equipment but they're not interested. Poor customer service and not even 4mth into contract...

  • beeblekin Beeblekin (@beeblekin) reported

    @virginmedia Virgin Media. 1st email received on 05/02 saying my contact ended ok the 26th and I had to give 30 days notice to cancel. 2nd email on the 17/02 said you would be billing me the new (much higher) amount on the 18/02.

  • starryseuIgi jess⁷ 🏳️‍🌈💙 (@starryseuIgi) reported

    i literally have a download speed of 3.5mbps and my wifi keeps dropping every couple of minutes, my 4g is faster than this @virginmedia fix your shit im paying for 54mbps average, not 3.5 🙃

  • TelGeek Chantelle (@TelGeek) reported

    @virginmedia our internet is so awful that I can’t even load the website to check how bad my internet is... I am using 4G in my own house.

  • amy_tisi Cllr Amy Tisi 🔸 (@amy_tisi) reported

    @virginmedia Yes. If this is your box, you could fix it please. It’s a hazard.