Virgin Media Outage Report in Glasgow, Scotland
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The latest reports from users having issues in Glasgow come from postal codes G71, G51, G1, G20, G69, G5, G31 and G11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Motherwell, Paisley, Airdrie, Clydebank, Coatbridge, Cumbernauld, Hamilton, East Kilbride, Erskine, Larkhall, Johnstone, Bothwell and Blantyre.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Pauline Campbell-Jones💫🏁😽🦖
(@Lealea2009) reported
from
Glasgow, Scotland
@virginmedia broadband and TV down for 12 hours, having to tether to my mobile so that I can work from home today. 🙁
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Andrew Bradley
(@AndrewTOG) reported
from
Glasgow, Scotland
Well no @F1 the. Thanks to @virginmedia failing and not connecting. No customer support open and no response online… what dark age company is this ?
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Scott stafford
(@scottstafford87) reported
from
Glasgow, Scotland
@virginmedia It’s connected to the network
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Craig Reid
(@reid2131) reported
from
Larkhall, Scotland
@virginmedia I had a quick start broadband kit sent out. I fitted it all. No broadband, despite 6 calls to your “help” line. Been told a different fault each call. Can this be looked into?
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Wilson
(@wilsonfkp) reported
from
Glasgow, Scotland
@virginmedia I guess it's being restored, I'm on a wired connection and last night and early this morning was like connecting and disconnecting, a bit unstable but I guess your team is working on it
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Tony McCaffery (he/they)
(@tonymccaffery) reported
from
Glasgow, Scotland
Hey @virginmedia, can you help please? I’ve never plugged a landline phone to my router since becoming a customer. (I never needed one til now). So I just took the voip/landline adapter out the box and it’s broken. How do I get a new one so that I can plug in a landline? Thanks.
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Craig Reid
(@reid2131) reported
from
Larkhall, Scotland
@virginmedia He came at 0730 Saturday. All fixed by 0755. The cable outside was cut. No signal getting in. All fixed so easily by the engineer
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wolfofwhickham
(@wolfofwhickham) reported
from
Glasgow, Scotland
@virginmedia Very simple .... I never had paper billing it started and I keep getting charged for it .... and no matter what is discussed or sorted on a call wotyncustomer services it keeps getting charged. ...
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Crawford Milne
(@CrawfordMilne) reported
from
Glasgow, Scotland
So @virginmedia won't send out a technician because the signal coming into my house is fine - even though I keep telling them it's a problem with the WiFi from the router. I was offered a technician at a cost of £25 !! Absolutely disgraceful customer 'service'.
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Babs 🤍
(@babslp_xo) reported
from
East Kilbride, Scotland
@virginmedia why does your password reset function not work? Page says it’s down for maintenance when you click the reset link, been like this since I joined you in August and I need access to change my DD date
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Krisy 🏴 🇬🇧
(@KrisyFaeGlesga) reported
from
Glasgow, Scotland
I ******* hate @virginmedia these clowns are worse than council workers!! Thank **** I cancelled
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Holly McCormack 🏴
(@Hollz2012) reported
from
Paisley, Scotland
It seems I made a good call using the OVO priority link this morning and not one through virgin media. Joined a virtual queue of around 12,000 that took half hour and although would like to have been lower down at the gig, I can’t have many complaints. #peterkay
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wolfofwhickham
(@wolfofwhickham) reported
from
Glasgow, Scotland
@virginmedia Weeks ago and everyone nothing shows on the tracking.... its a basic issue that needs resolving can u assist direct ? Need to have some good service from you as today this will be putting people off and I'm certainly not recommending you as it stands
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Mhairi Phillipson 💙
(@lucken_fiddler) reported
from
Glasgow, Scotland
@virginmedia I have had no broadband in G75 8 area of East Kilbride since 10.30pm on 3/11. We've had 4 rolling fix times which now says 14.15 today. tried your WhatsApp - told you are not taking anymore fault reports. Can you give honest fix time please?
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wolfofwhickham
(@wolfofwhickham) reported
from
Glasgow, Scotland
@virginmedia are you going to answer any of my complaints???? It's been weeks How can you keep getting my bill wrong ? Spoke to your agents many times .... Poor poor service ..... #poorservice #badservice #bad
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Elaine Byrne
(@ElaineB50245734) reported
from
Glasgow, Scotland
@virginmedia I have a complaint and cannot find a email address for it
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Wilson
(@wilsonfkp) reported
from
Glasgow, Scotland
@virginmedia seems to be down in Renfrew... No internet for tonight 😭
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Craig Reid
(@reid2131) reported
from
Larkhall, Scotland
@virginmedia First of all, they said it would take 24 hours, then they said it would be working for 8am. Then a fault in the area, then there’s a delay in getting a test signal to the router. I’d just like the full functioning broadband I was sold.
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Paul Ford 🏴🇪🇺
(@Paul_Ford80) reported
from
Hamilton, Scotland
@virginmedia Hi, any issues affecting ML3 0QJ? Had no service on my broadband for about half an hour and its been on and off all day. Thanks.
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Kieran Reynolds
(@keybo7) reported
from
Clydebank, Scotland
@virginmedia How did folk manage to buy these when site down?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Del 🌈
(@derrickca) reported
@adamshaylor4 @sarapascoe @VirginActiveUK I’ve had exactly the same problem with Virgin Media today. Practically a whole day wasted and no result. Awful service
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jim sellek
(@JimSellek78) reported
@virginmedia need to speak to some one about my bill.phoned 4 times today with no one that has English as a first language last guy could not even get my name right. Communication between service and customer is terrible/unusable
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Briggsy #LBFB 🏴
(@IanBrig35649694) reported
@virginmedia I've been a customer for 30 years. They cut me off a day earlier than agreed on the phone, I called to extend it, and they said tough. Appalling "customer service". Explain yourselves? Customers mean nothing to them.
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Tony Morris
(@Amorr1820) reported
@virginmedia @BettingGuru15 Don’t know what issue you had but I’ve found it nigh on impossible to cancel my virgin media package. Will never use them again. Others have had same problem.
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ً
(@MAK3LELE) reported
Virgin media is so ****. I'm having to use data in my own house ffs
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Barry Hooper MCIM FCIPS
(@BarryPHooper) reported
@virginmedia well the saga continues. Still not sorted. 15 mins on hold, 2 ID checks, agent trying to help but doesn’t understand, 9.59pm line goes dead,ring back,office closed. Nearly 20 hours now on the phone in total.🤢
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Tony Morris
(@Amorr1820) reported
@sarahgaryozzy @virginmedia Notice how they havnt answered your question about how to cancel . They are one of the worst well known companies I’ve ever dealt with .
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Mark Edmunds
(@markyed) reported
@virginmedia I’m fed up now, had an engineer out sat morning as my Wi-Fi wasn’t working and he changed same bits worked great till today back to square one what can I do about my bill as I’m sick to death paying for a service that doesn’t provide
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WestLdn
(@WestLdn2) reported
@virginmedia So, three days on and no response received. Is this more lip service?
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Neil Clarke
(@NeilClarke1975) reported
@virginmedia Sorry, that's the issue. Calling you is a waste of time. You can't speak to anyone. You have no customer service chat, nothing. This is a direct debit guarantee breach. You need to call me to sort. Not waiting on hold hours