Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G51, G1, G66, G4, G22, G52 and G42.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 01/30/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Uddingston, Glasgow, East Kilbride, Bellshill, Erskine, Hamilton, Cumbernauld, Coatbridge, Johnstone, Paisley, Airdrie and Motherwell.

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City Problem Type Report Time
United KingdomUddingston Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • Pirastu88 Simone Pirastu (@Pirastu88) reported from Glasgow, Scotland

    @virginmedia Nothing, same problem. I tried from laptop and from the phone.

  • zandrayeaman Zandra Yeaman (@zandrayeaman) reported from Glasgow, Scotland

    @virginmedia App not giving any different info. Can you advise when the issue will be fixed? Do I receive a discount on my bill for the lack of service? 4 days now.

  • GaryFrancolini Gary Francolini (@GaryFrancolini) reported from Glenmavis, Scotland

    @Ofcom this is not the first time we’ve had issues with @virginmedia and they never seem to investigate complaints properly. Any advice on what we can do about this?

  • lene2104 Eileen McGovern (@lene2104) reported from Glasgow, Scotland

    @virginmedia can someone answer me why I have spent 48hours trying to help downgrade my cousin package with you and we just get passed around different departments? Today alone we have been transferred 8 times and so far call time all time 4 hours 35mins 😡😡

  • Pirastu88 Simone Pirastu (@Pirastu88) reported from Glasgow, Scotland

    @virginmedia Yes, I did. I must wait 24 hours to see if they solved my problem. Thank you very much 🙃

  • HotspurHurly61 HotspurHurly61 🤍⚽💙 (Sean Hurl; Legacy Fan) (@HotspurHurly61) reported from Paisley, Scotland

    Dear @virginmedia are you having issues with internet connectivity in PA1 1xx area?

  • teenteen1971 kirsteen.buchanan💙 (@teenteen1971) reported from Paisley, Scotland

    @virginmedia would it be possible to get help with my mums virgin media account please..... trying again to get this sorted.

  • alesbales Eilidh Grant (@alesbales) reported from Glasgow, Scotland

    @reganj3 @virginmedia That's not good.. so rude.. hope you get somewhere with it all soon

  • gturner1969 Graeme Turner 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇹 (@gturner1969) reported from Glasgow, Scotland

    @virginmedia absolutely zero signal in Glasgow G20 area. No channels are showing???

  • bhoy_al Alan 🍀 (@bhoy_al) reported from Glasgow, Scotland

    Never ever going with Virgin Media again. Internet has been down for nearly 24 hrs, and it's been down nearly everyday for at least 1-5 hours over the course of the last week or two.

  • jamespa98970524 james parrott (@jamespa98970524) reported from Glasgow, Scotland

    @virginmedia unable to get a contact number, internet has been down for 2 days. Online only offers technician for Wednesday 27th… both work from home !!! HELP

  • zandrayeaman Zandra Yeaman (@zandrayeaman) reported from Glasgow, Scotland

    @virginmedia No, it keeps saying check for updates but there is no update and issue with the broadband not changed. This is day 4.

  • jpathariya Jitendra Pathariya🇮🇳🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jpathariya) reported from Glasgow, Scotland

    Can you please check and help to sort this out? It's really disappointing that wrong information was provided to me to take my consent for upgrade. If I knew the correct benefits, I would have explored other options. @virginmedia

  • LoraineRiddick2 Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland

    @virginmedia must be the worst company in the world to sort out an issue. Can’t even say their customer service is bad, as can’t get talking to a human being!! Time for change!😤

  • LoraineRiddick2 Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland

    @virginmedia It says there are no problems in my area!what does it take to actually speak to someone, or get a technician out to check where fault is originating from!it’s absolutely shocking!Ive worked in customer service for a good many years, and never experienced such awful service!

  • NasceraMahria Algerish Lass 🏴󠁧󠁢󠁳󠁣󠁴󠁿💚 (@NasceraMahria) reported from Airdrie, Scotland

    @virginmedia honestly your service is shite

  • LoraineRiddick2 Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland

    @virginmedia How can I phone 151 when my phone line isn’t working! And yes, I’ve dialled the 0345 number on many occasions yet still can’t speak to anyone!!no doubt I will hear from you when I cancel my direct debit and move to another supplier!

  • ChrisyCee90 ChrisyCee90 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ChrisyCee90) reported from Glasgow, Scotland

    @BillbobGaming @virginmedia Nope. It's pissed me ******** off as I was really looking forward to it! I've been waiting 2 weeks to find out what was in this castle 😭

  • PhilAnslow12 Phil Anslow (@PhilAnslow12) reported from Motherwell, Scotland

    @virginmedia I did call but the customer service put the phone down on me

  • pollyc15 Pauline Campbell (@pollyc15) reported from Cambuslang, Scotland

    @virginmedia you cancel my netflix subscription as well as other customers.i start WhatsApp message and 4 hours later you offer me a worse off package. Do you add VAT to the 13.99 you charge me

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MarybethHerron Marybeth Herron (@MarybethHerron) reported

    @virginmedia @virginmedia the first line of the link you just sent me states "It’s really important to us at Virgin Media to always give you the best customer service possible". Well let me tell you you are no where near achieving this goal.

  • John43531767 John (@John43531767) reported

    @virginmedia how on earth can we get intouch with yourselves, you never answer the phone calls

  • Nehajp1 Neha Patel (@Nehajp1) reported

    @virginmedia second tweet. Numerous phone calls. How do I write a official complaint to you?

  • seanbydesign Sean Brannon (@seanbydesign) reported

    @virginmedia Thanks for getting back to me. I looked into the fact that I had a Hub 3 at my house when resuming service initially and saw I was being charged for the 2nd one the sales rep insisted I needed so I filed a formal complaint through the complaints process. Let's let them handle

  • Tim_Jeffree Tim Jeffree (@Tim_Jeffree) reported

    @virginmedia @virginmedia Your "on hold" music is horrendous. I've listened to over eight hours of it over the past week as you've continued to fail to reconnect my internet, and it can only be described as a cruel and unusual punishment.

  • MarybethHerron Marybeth Herron (@MarybethHerron) reported

    @virginmedia @virginmedia my flatmate has been on the phone to your customer service ALL DAY and they will not let him cancel because he does not live there anymore. They keep putting him on hold and hanging up.

  • mark_impactedu Mark Morren (@mark_impactedu) reported

    @virginmedia Current 150 says that there is still an issue in my area. All I want is clarity on what is going on!

  • ljhamill Liam Hamill (@ljhamill) reported

    @virginmedia on hold for one hour and 10 mins, only for the call to hang up on me! This is after I had spoke to someone after 30 mins who said "it will be 1-3 mins before we reconnect you"...

  • minszki Minszki Vinci (@minszki) reported

    @virginmedia Hello. Well the service is saying that there are no issues now. Which is great, except that we still have no WiFi. Help please?

  • _Maccax7 Macca🛑⚽️ (@_Maccax7) reported

    All of my games have gone corrupt because of @xbox being **** @XboxSupport you have blood on your hands 1TB of games to download on my @virginmedia wifi that took me an hour to download a 500mb update 😑