Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G72, G12, G61, G4 and G42.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 02/15/2026 13:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Johnstone, Bellshill, Bothwell, Motherwell, Erskine, Hamilton, Blantyre, Cumbernauld, Uddingston, East Kilbride, Coatbridge and Paisley.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomJohnstone TV
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • YvonneDevlin2 Yvonne McAnenay Devlin (@YvonneDevlin2) reported from Glasgow, Scotland

    @virginmedia area 28 no service how long until it’s up and running please

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    @virginmedia another day another virgin outage. It's getting really annoying.

  • Larousse1968 thecontrarian (@Larousse1968) reported from Glasgow, Scotland

    @virginmedia can you tell me how to contact customer services please

  • StephenMulholl Stephen M (@StephenMulholl) reported from Paisley, Scotland

    @virginmedia - need some help and information re: moving house and the links on your site seem to be broken. Can you help? Phone lines seem to suggest calling is not the best idea right now...

  • Websergeant Stephen (@Websergeant) reported from Kilbarchan, Scotland

    @virginmedia I’m having a real problem trying to swap a sim, the one you sent has been lost and the phone no longer receives calls or texts, I’m about mental trying to work this out online and on the automated phone system, can you help?

  • TPASScotland TPAS Scotland (@TPASScotland) reported from Erskine, Scotland

    @georgelang @virginmedia Nothing unusual there then. Service is unreliable

  • madblack65 Madeleine Black (@madblack65) reported from Glasgow, Scotland

    Unbelievablely poor customer service from @virginmedia Was waiting on phone for ages and spoke with me to be told my husband has to come home from work to deal with it!!! Day 2 no WiFi and I’m working from home and daughter finishing masters online 😤😤😤

  • LBuik lisa buik (@LBuik) reported from Glasgow, Scotland

    @virginmedia how can I speak to someone I gave major issue with internet connection #maybetimetomove

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    Despite @virginmedia increasing it's prices they continue to disrespect customers. We have had no broadband for 2 whole days, no response. I have been on the their website asking for help to enable me to work during a pandemic, nothing helpful. One the phone for 45 mins and????

  • dirty_stu Stuart MacPherson (@dirty_stu) reported from Paisley, Scotland

    @virginmedia is there a problem with the internet in my area PA2, my internet connection has been cutting out all morning

  • ayenaebotherpal ⓄⒷ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ayenaebotherpal) reported from Birkenshaw, Scotland

    @virginmedia I’ve now resorted to. Connecting my tv to my mobile phone data in order to watch Netflix etc as the connection from you is so bad and cuts out every few minutes. Is anything being done about this? What we actually paying for?

  • ayenaebotherpal ⓄⒷ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ayenaebotherpal) reported from Birkenshaw, Scotland

    So sick of @virginmedia and their stupid c130 error code. Constant. Absolute worst. And their **** WiFi. Useless.

  • Cheryl_x 𝕮𝖍𝖊𝖗𝖞𝖑 𝕸𝖈𝖐𝖊𝖓𝖟𝖎𝖊 (@Cheryl_x) reported from Clydebank, Scotland

    @virginmedia 30 minutes on hold and YOU HANG UP ON ME! What an absolute joke 😩

  • ya_diks Adrienne (@ya_diks) reported from Coatbridge, Scotland

    @virginmedia can’t seem to get logged into my account on your website or app on both pc and mobile. It just keeps reloading the main page to login again

  • madblack65 Madeleine Black (@madblack65) reported from Glasgow, Scotland

    @Interestedpty @virginmedia Who should I change to that actually gives a good service? 🤔🤔

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    It appears @virginmedia can't communicate with it's customers. Perhaps @Ofcom and @BBCWatchdog would like to investigate how their inability to provide customer service is affecting customers ability to work during a pandemic.

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    @virginmedia ok virgin I have had no service all day, I can't get through to you. I need broadband for work what are you doing about this, your customer service is a shambles so far.

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    @virginmedia no broadband for the second day. No information or customer service. People have to work you know.

  • FraserWilson95 Fraz🍓🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🎗 (@FraserWilson95) reported from Glasgow, Scotland

    My @virginmedia internet service is now down for the third consecutive day in Glasgow and yet again I’m having to tether to my phone’s data to be able to work from home. This is woeful service when so many are working from home relying on their internet - get it sorted!!!

  • bawz Darren of Mcilvaney (@bawz) reported from Hamilton, Scotland

    Internet down. In the middle of trying to get Black Spindle. Sort it out Virgin Media! That's twice in a week 🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rancidmd Simon Wilkinson (@rancidmd) reported

    @virginmedia Stop fobbing me off with your complaints section. Give me a number to call where I can get this matter resolved. All I want is broadband. No tv, no phone line. As a customer for 13 yrs, I do not expect to pay for delivery either. Shocking service.

  • Danger_Mike Mike Lovell (@Danger_Mike) reported

    @virginmedia hello, not had any WiFi this morning. Reset the router but nothing. Is there a problem in NR7?

  • HNRECKLEZZ Hamit Nallbani (@HNRECKLEZZ) reported

    My WiFi is down again!!!! @virginmedia respectfully, you guys are the worse!!!!

  • kingshrimper Tom Dixon (@kingshrimper) reported

    @virginmedia our Internet is going down several times a week now in CM1. Obviously an issue, nothing wrong with equipment, please advise?

  • MietzieK *Hanage* (@MietzieK) reported

    @virginmedia Hi please can you explain why your service drops every night every 5 mins that I cannot even watch a movie when I’m paying over £60 for internet alone? What is your justification? This is a breach of contract as you don’t provide services that i pay for. Thief.

  • sheen74 shaun gale (@sheen74) reported

    Hi @NetflixUK my new @virginmedia package is inclusive can I cancel my direct subscription without issues?

  • FrazzzYT Frazzz (@FrazzzYT) reported

    Unsure what week we're on with Virgin Media just out right doesn't work... *Sigh*

  • GriffithsH_ Helen Griffiths (@GriffithsH_) reported

    @virginmedia @virginmedia I have still heard nothing on this and no-one sent a link for a webchat to resolve the issue yesterday at the agreed time. Please advise how to resolve this issue.

  • RibShark RibShark (@RibShark) reported

    @JustLemres could be from virgin media in the UK, seems to be the only streaming service that has it in the world right now (unfortunately I am not with them so I can't check)

  • RibShark RibShark (@RibShark) reported

    @WumpaGem Yes, there is a WEB-DL, not known where from (though Virgin Media in the UK appear to have released the film on their streaming service?). Quality is really not great though, there's a ton of compression artifacts and what looks like deinterlacing artifacts too.