Virgin Media outages and service status in Glasgow, Scotland
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Glasgow, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 7, 12:53 AM GMT+1.
- Internet (63%)
- Wi-fi (18%)
- Total Blackout (8%)
- E-mail (6%)
- TV (4%)
- Phone (1%)
The latest reports from users having issues in Glasgow come from postal codes G71 , G51 , G22 , G1 , G3 , G4 , G44 and G43 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, East Kilbride, Motherwell, Airdrie, Cumbernauld, Coatbridge, Paisley, Johnstone, Hamilton, Clydebank, Bishopbriggs, Bellshill, and Bothwell.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
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Internet | 2 hours ago |
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Glasgow
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1 day ago | |
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Glasgow
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Internet | 1 day ago |
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Glasgow
|
Wi-fi | 1 day ago |
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Glasgow
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Wi-fi | 1 day ago |
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Glasgow
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Wi-fi | 1 day ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia OK. That's fine . Every time I service check my broadband it tells me there's a fault in my area and its being investigated and to come back in 24 hours and it will be looked into but when I do this it just gives the same response . Its very confusing. And not very helpful at.
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AR #55 (@G1NG355) reported from Glasgow, Scotland@virginmedia Well that's another inconvenience. I can't put into the limited characters what we've been through since Friday with your service.
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AR #55 (@G1NG355) reported from Glasgow, Scotland@virginmedia that's us done with you guys.. We've been a customer of 30 years and incompetent staff have completed f*cked up.
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Iain Montgomery (@H0raceWimp) reported from Dennistoun, Scotland@virginmedia What am I supposed to do when your systems fail and there is no-one to contact for a fix?
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David (@DRoss215) reported from Paisley, Scotland@virginmedia Email sent hopefully I will get a speedy resolution. Another 40 minutes of my time wasted!!
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Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland@virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!!!!!!!!!!!!
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Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland@virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!
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Karen Sime 💙 #TeamNHS (@Karencrafts) reported from Glasgow, Scotland@MargMarvelous @virginmedia I know. Virgin is down in Glasgow but I still need a new hub as the reset button on mine is broken. I’ve been going in circles on the app and website for the best part of an hour. A simple email address would have resolved it in 5 minutes!
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Alan Lappin (@GiggsyBlantyre) reported from Hamilton, ScotlandHere @virginmedia - any idea of some suggestions please, on how to contact your complaints/Customer Relations Team about a complaint I’ve submitted? Tried phoning, passed from pillar to post in the sub-continent, and getting nowhere. Two words: NOT GOOD ENOUGH.
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rach ✨ (@seawxy) reported from Motherwell, Scotlandbeen trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of house 🖕🏽
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Declan Robb🍀 (@DeclanRobb) reported from Airdrie, Scotland@virginmedia absolute joke , internet not working again
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Lady Ra_Bleather🏴🇺🇦 (@ra_bleather) reported from Motherwell, Scotland@virginmedia After spending hours trying to get through to you yesterday on the phone I raised a complaint about that. Solution this morning? ‘Call us’ is this a joke? Are u so think? #dreadfulservice
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Colin M (@oletalk) reported from Glasgow, ScotlandWhat's going on with @virginmedia broadband just now? Just managed to find out on 150 that they seem to be doing (emergency?) maintenance of some sort. Is this how they justify "returning to the office"?! 🤪
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Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland@virginmedia I'm trying to contact the customer care number but I'm told thar calls are not being connected to that number (789) I'm then told to call 789 to speak to a team member...
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ZanderCurrie (@zandercurrie) reported from Paisley, Scotland@virginmedia Wifi not working at all also not letting me watch any live tv?
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Alexander Adair 🌙 (@AlexxAdair) reported from Glasgow, Scotland@virginmedia It wont even let me run a speed test. When I go to status check it says no problem found but when I call I says intermittent issues??
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Respawn Doesn't Respond (@PotatoAimZero2) reported from East Kilbride, Scotland@virginmedia Connection keeps cutting every 45 or so minutes. Receiving 0 to no network what so ever at any giving time. "Unstable network". Before you asked yes the router has been reset and tested multiple times. Turned off and on and yet still the same issue.
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Craig Reid (@reid2131) reported from Larkhall, Scotland@virginmedia I had a quick start broadband kit sent out. I fitted it all. No broadband, despite 6 calls to your “help” line. Been told a different fault each call. Can this be looked into?
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Elenita (@Coops_71) reported from Thornliebank, Scotland@virginmedia I sent an email at 10.51 this morning which was delivered without any issues.
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Kevin Jackson (@kevinnjackson) reported from Thornliebank, Scotland@virginmedia is there an issue with Virgin Media broadband and phone connection in Glasgow? Neither are working for us and we can log a fault online
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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lee harris (@leeharris85) reported@virginmedia how inept is your DM service every time I’m asked the same things over and over week and no resolution! Hello SkyTv
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Stuart Aird (@StuartA17243) reported@virginmedia After 30 years or so with #virginmedia (telewest days) the price hike as an existing customer has finally pushed me to switch £41 for 250meg todays special renewal price after an offer of £40 on the phone yesterday. Double speed is £27 with sky broadband.
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Pete Bradbury (@PeteBradders) reported@virginmedia I have been a customer of yours for 25 years and upon the most recent contract renewal, you denied the package I opted for because it was for 'new customers only' and then went on to charge me with a bill for £124! A colossal 34% increase! Loyalty means nothing!
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Pavlova (@uk_pav) reported@virginmedia 18 months loyal, 1 Gig, zero issues. Renewal offer: £33 for 125 Mbps (250 Volt) – worse than new deals. Customer loyalty clearly means nothing.
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بابلو (@Unkown_Villainn) reported@Jxs_b Worst one is virgin media, feels like no human is working for them
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Teddy (@ChokeLever) reported@giffgaff Tbh I didn’t chose @virginmedia because their reviews are poor. I should’ve known better as it was still their engineer who failed to show up. #Frustrating, but for #giffgaff not to have any means of rectifying the issue is unacceptable. I am being penalised as a result.
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AJ (@The_Broski_Boot) reported@virginmedia we are now over 12 hours into this issue without any meaningful update Under the Consumer Rights Act 2015, services must be provided with reasonable care and skill. A prolonged outage without resolution or communication may breach this. Can you please update
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luke Burton (@lukee_31590) reported@virginmedia Don’t go to Virgin there internet has been **** for weeks I have got in contact with them and they have done nothing what a ******* joke (stay away)🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨
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Jordan (@JordanPsych_) reported@virginmedia ever since last Thursday I've been getting high ping issues on call of duty and this is a virgin media specific issue only. Any idea when this is getting fixed?
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Steph Hamstar (@HamstarSteph) reported@virginmedia Here we are again i pay my bill and 5 days later the internets off again service providers i pay you for a service that i get part time yet your adverts dont say are service is intermittent