Virgin Media outages and service status in Glasgow, Scotland

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Johnstone, Glasgow, Renfrew, East Kilbride, Coatbridge, Motherwell, Hamilton, Bellshill, Clydebank, Barrhead, Paisley, Airdrie, and Erskine.

City	Problem Type	Report Time
Johnstone	Internet	19 hours ago
Glasgow	Internet	2 days ago
Glasgow	Internet	3 days ago
Glasgow	Internet	3 days ago
Glasgow	Internet	3 days ago
Glasgow	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

• 
  bristian cungay (@ChristianBunga7) reported 2 seconds ago from Glasgow, Scotland

  @virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom

• 
  David A (@tofolo_1) reported 4 minutes ago from Glasgow, Scotland

  @virginmedia how do I contact the help team? Recently joined and trying to setup billing / online account says to call you. But 0345 is 30p a minute. Can't find webchat, can't find text thing, don't have a live landline yet. I can access the dark web easier!

• 
  Holly McCormack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Hollz2012) reported 7 minutes ago from Paisley, Scotland

  It seems I made a good call using the OVO priority link this morning and not one through virgin media. Joined a virtual queue of around 12,000 that took half hour and although would like to have been lower down at the gig, I can’t have many complaints. #peterkay

• 
  Wilson (@wilsonfkp) reported 18 minutes ago from Renfrew, Scotland

  Broadband is down, @virginmedia I guess this is affected by @ScottishPower blackout in PA4

• 
  Lady Ra_Bleather🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@ra_bleather) reported 20 minutes ago from Motherwell, Scotland

  @virginmedia After spending hours trying to get through to you yesterday on the phone I raised a complaint about that. Solution this morning? ‘Call us’ is this a joke? Are u so think? #dreadfulservice

• 
  Rab Lynch (@rablynch4) reported 25 minutes ago from Glasgow, Scotland

  @LynneLang3 @virginmedia Aye the cheek will help, apologise you ungrateful jerk

• 
  don mackeen (@donmackeen) reported 25 minutes ago from Glasgow, Scotland

  @virginmedia Service still screwed up, any ideas when this will be fixed @virginmedia?

• 
  Loraine Riddick (@LoraineRiddick2) reported 31 minutes ago from Glasgow, Scotland

  @virginmedia any chance you can contact me regarding my house phone which hasn’t worked for 7weeks. Have written to Sunderland and spoken to robots, and constantly get told to dial 151 which I can’t as house phone line is the problem!ty

• 
  Naveed Asghar (@naveedasghar) reported 35 minutes ago from Glasgow, Scotland

  @virginmedia @stephenblack32 Shocking to say the outage fix could take up to 5th Jan in Glasgow. over a week with no internet during the festive period is unacceptable. I will be cancelling my virgin fibre today.

• 
  Alexander Adair 🌙 (@AlexxAdair) reported 37 minutes ago from Glasgow, Scotland

  @virginmedia It wont even let me run a speed test. When I go to status check it says no problem found but when I call I says intermittent issues??

• 
  #YesScots Prisoner X Scotland Just Another Human (@WYesscots) reported 38 minutes ago from Airdrie, Scotland

  @tristanpw1 @virginmedia @RishiSunak By dipping into One's personal wealth of £700++ million accrued by robbing the ordinary poor blind & the odd global financial crash or one's O/s Tax haven accounts imho like me Tory m8s.

• 
  dios mio la creatura 🏳️‍🌈🇺🇦 (@lordofanywhere) reported 39 minutes ago from Glasgow, Scotland

  @virginmedia is a complete and utter joke in Glasgow. Apparently there is a fault and won’t be resolved until January 5th. On Twitter, they redirect us to the service status page, which is “experience some problems” and we can’t check service status. Compensation is in order.

• 
  Banjo (@Chban1967) reported 40 minutes ago from Glasgow, Scotland

  @virginmedia The point is the contract sent out on 15th Aug wasn't what was agreed when challenged I got put on the virgin no customer service merry-go-round which due to our personal circumstances i had to give up u are an absolute rotten company ur service agent admitted this was appalling

• 
  The Lanarkshire Laird (@Lshire_Laird) reported 41 minutes ago from Motherwell, Scotland

  So @virginmedia broadband and tv appears to be down (again) for hours and their webpage to check service status is offline. I’m currently having to connect my work laptop to my personal phone just to work. This is not good!

• 
  Anne Marie McPhee (@nuttynanaannie) reported 41 minutes ago from Motherwell, Scotland

  @virginmedia Hi, no, it initially says no issues in area on testing hub it says there's an intermittent problem with connection and come back in 18 hours!

• 
  bristian cungay (@ChristianBunga7) reported 42 minutes ago from Glasgow, Scotland

  Hey @virginmedia it’d be pretty cool if you guys fixed my internet at some point. Like i know I’ve only spent £30 trying to call you guys and I did get to speak to this nice angry man on your support line who hung up on me immediately (which is a bargain)

• 
  Scott stafford (@scottstafford87) reported 46 minutes ago from Glasgow, Scotland

  @virginmedia It’s connected to the network

• 
  The Lanarkshire Laird (@Lshire_Laird) reported 48 minutes ago from Motherwell, Scotland

  @virginmedia Pretty sure you could be asking fir my details in a DM. Otherwise, what was the point in replying to me in the first place. Never mind, I’ll stick to keep calling.

• 
  Dave (@MXK1000) reported 55 minutes ago from East Kilbride, Scotland

  Guys supposedly from @bt_uk going round the doors in EK saying my neighbours have complained of slow internet speeds. That's ok I'm on VirginMedia. They asked me to do a speed test on my phone. I told them to piss off. 1 I'm not a BT customer 2 I'm not your data source

• 
  Wilson (@wilsonfkp) reported 59 minutes ago from Glasgow, Scotland

  @virginmedia I guess it's being restored, I'm on a wired connection and last night and early this morning was like connecting and disconnecting, a bit unstable but I guess your team is working on it

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  M-O-O-N (@Borgle1) reported 4 minutes ago

  @caz_fizz @MelJanie @virginmedia Virgin are terrible now. Since the Welsh and North East staff were laid off. The overseas workers are untrained and promise the earth but deliver nothing and cause hours of phone calls for issues that could and should be solved in 3 minutes.

• 
  Kat Nycoll (@KatNyc1) reported 5 minutes ago

  @virginmedia I would like to make a complaint on behalf of my housebound disabled aunt who has been without any service since Friday- can’t get food, drs , or contact anybody This is a disgrace Your staff won’t connect me to complaints team

• 
  Steve (@Northvein) reported 5 minutes ago

  @virginmedia hi … looks like you have an outage in LS25 (Garforth, Leeds) :(

• 
  meg (@MeganJuliaaa_) reported 6 minutes ago

  @virginmedia you said an outage was fixed in my area but the internet box is still flashing red?? why lie

• 
  Steven Adams (@StevenAdams2) reported 8 minutes ago

  @virginmedia hi can I say that Callum your engineer in Peterborough was a great help We had been without TV for a week spent hours on the phone trying to sort it out. He visited and within an hour it was all working again

• 
  John 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@John_Of_Eng) reported 9 minutes ago

  @virginmedia your app and customer service are absolutely dreadful. I only want to change a direct debit date for Christs sake.

• 
  Burn Notice (@BurnNotice85) reported 14 minutes ago

  @VirginMediaNews Note to Virgin Media : stop platforming that religious zealot and fantasist - even at the opportunity cost re: a young journalist's tv screen time & professional exposure. He's on his way back to prison when another warrant comes down from the bench, in coming days and weeks.

• 
  Paul O'Brien (@PaulOBrienKil) reported 14 minutes ago

  @virginmedia @MizzCQ I strongly urge anyone thinking of subscribing to @virginmedia to NOT do it. Took over a hour to get through to customer service & they still won't fix their mistake. Shambles of an organisation.

• 
  BirchillsBoy (@BirchillsBoy) reported 15 minutes ago

  It's later this month I can put my notice in with Virgin Media. £40 a month for just broadband is too much. Speed is fast and the service has been good, but I am now running a 5G router alongside from Three at £11 a month rising to £22 next year. Similar speeds. Financial decision.

• 
  Trevor Ellis-Jones (@TrevtheDJ) reported 17 minutes ago

  @virginmedia are there issues in london Se23 (area 21) ? Nothing working