Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G72, G12, G78, G43 and G66.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 02/26/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Erskine, Motherwell, Airdrie, Cumbernauld, Larkhall, Johnstone, Bellshill, Bothwell, Hamilton, Blantyre, Uddingston, East Kilbride, Coatbridge and Paisley.

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City Problem Type Report Time
United KingdomGlasgow Total Blackout
United KingdomGlasgow TV
United KingdomGlasgow Wi-fi
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet
United KingdomGlasgow Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • lucken_fiddler Mhairi Phillipson 💙 (@lucken_fiddler) reported from Glasgow, Scotland

    @virginmedia I have had no broadband in G75 8 area of East Kilbride since 10.30pm on 3/11. We've had 4 rolling fix times which now says 14.15 today. tried your WhatsApp - told you are not taking anymore fault reports. Can you give honest fix time please?

  • nuttynanaannie Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia Thanks. I'll try that. When I do a status check it flags Tivo right away but shows no issues with broadband or phone when I then run a broadband check it says there's an intermittent fault in my area. !

  • nuttynanaannie Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia Hi, it's been like this since last Thursday. Our Tivo box is constantly flashing and apps don't work as we have no Internet probably. Internet not worked since then. Its a real issue as we need Internet to work.

  • wolfofwhickham wolfofwhickham (@wolfofwhickham) reported from Glasgow, Scotland

    @virginmedia Weeks ago and everyone nothing shows on the tracking.... its a basic issue that needs resolving can u assist direct ? Need to have some good service from you as today this will be putting people off and I'm certainly not recommending you as it stands

  • seawxy rach ✨ (@seawxy) reported from Motherwell, Scotland

    been trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of my house 🖕🏽

  • seawxy rach ✨ (@seawxy) reported from Motherwell, Scotland

    been trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of house 🖕🏽

  • wilsonfkp Wilson (@wilsonfkp) reported from Glasgow, Scotland

    @virginmedia I guess it's being restored, I'm on a wired connection and last night and early this morning was like connecting and disconnecting, a bit unstable but I guess your team is working on it

  • Coops_71 Elenita (@Coops_71) reported from Thornliebank, Scotland

    @virginmedia I’ve waited 12 hours and still have the same issue

  • CrawfordMilne Crawford Milne (@CrawfordMilne) reported from Glasgow, Scotland

    So @virginmedia won't send out a technician because the signal coming into my house is fine - even though I keep telling them it's a problem with the WiFi from the router. I was offered a technician at a cost of £25 !! Absolutely disgraceful customer 'service'.

  • scottstafford87 Scott stafford (@scottstafford87) reported from Glasgow, Scotland

    @virginmedia It’s connected to the network

  • nuttynanaannie Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia For the past 5 days I've had limited Tivo use and no access to apos at all in Ml15hd also no Internet 90%of the time. Virgins site says they're working in my area to fix this by 20th October. So will I get a reduction on bill for a week of no service.

  • Coops_71 Elenita (@Coops_71) reported from Thornliebank, Scotland

    @virginmedia I sent an email at 10.51 this morning which was delivered without any issues.

  • wolfofwhickham wolfofwhickham (@wolfofwhickham) reported from Glasgow, Scotland

    @virginmedia are you going to answer any of my complaints???? It's been weeks How can you keep getting my bill wrong ? Spoke to your agents many times .... Poor poor service ..... #poorservice #badservice #bad

  • nuttynanaannie Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia Hi, thank you for replying. I can't see where to register. I did another service check and it says an intermittent service fault is affecting my area. But gives no guidance/option to register for loss of service. Guidance please.

  • TheGodofPod TheGodofPod (Movie Daft) (@TheGodofPod) reported from Clydebank, Scotland

    @toptenpods @skytv I to have fell victim to this, but via Virgin Media, who it took fully 2 days to cancel with. Horrible experience for Mrs B.

  • nuttynanaannie Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia OK. That's fine . Every time I service check my broadband it tells me there's a fault in my area and its being investigated and to come back in 24 hours and it will be looked into but when I do this it just gives the same response . Its very confusing. And not very helpful at.

  • AndrewTOG Andrew Bradley (@AndrewTOG) reported from Glasgow, Scotland

    Well no @F1 the. Thanks to @virginmedia failing and not connecting. No customer support open and no response online… what dark age company is this ?

  • wolfofwhickham wolfofwhickham (@wolfofwhickham) reported from Glasgow, Scotland

    @virginmedia Very simple .... I never had paper billing it started and I keep getting charged for it .... and no matter what is discussed or sorted on a call wotyncustomer services it keeps getting charged. ...

  • wilsonfkp Wilson (@wilsonfkp) reported from Glasgow, Scotland

    @virginmedia seems to be down in Renfrew... No internet for tonight 😭

  • csersrule Vero Walters (she/elle) (@csersrule) reported from Milngavie, Scotland

    So this is new- I spoke with a CSR @virginmedia in Scotland. I struggled with her accent & she got irritated with me & snarled "Do you even understand English?" I mean, I have a few degrees issued from Canadian universities... maybe they felt bad for me?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • romeothe1st_ RomeoThe1st (@romeothe1st_) reported

    @virginmedia FIX YOUR TRASH WIFI😡😒

  • SteveJo41459936 Steve Jones (@SteveJo41459936) reported

    @virginmedia Where's the Internet I pay for? Why do I have (potentially) NO Internet till after 6am? Will you automatically reduce my bill? I'd like to relax with some Netflix but I can't do that so will you compensate me for my inability to access it due to your poor service?

  • ThatGeekDude Connor Robert Price (@ThatGeekDude) reported

    @virginmedia Had no internet all day. I’m a streamer and my survival depends on my internet. Wtf?

  • dangerous9dave Michelle mcardle (@dangerous9dave) reported

    @virginmedia I am trying to access my starzplay app and it keeps on saying subscribe ! I’m paying for this and can’t access it ? Can you advise please ? Thanks ps this has been going on for a while now and can’t afford to be paying extra for a service I can’t access

  • msnaeblanco naeblanco.co.uk (@msnaeblanco) reported

    @virginmedia have the WORST customer service…. What provider and I moving to?

  • WMGPhoto Wendy M Gibson (@WMGPhoto) reported

    @virginmedia Not good, yesterday morning it went up to 30Mbps but tonight it’s down to 19Mbps download with a 25 Mbps upload. Not happy at all for what I am suppose be receiving and on a new housing estate!

  • ilovecillian cjol@yahoo.ie (@ilovecillian) reported

    @virginmedia Total blackout of services in Lucan for past hour, any update?

  • ScotTCGames Scott Montès (@ScotTCGames) reported

    @virginmedia Problem fixed. There was a power cut locally. Thanks for the response.

  • dallie57 Sinead Dalton (@dallie57) reported

    @virginmedia broadband is down since mid-day? Any update on return?

  • MehulSh58010961 Mehul Shah (@MehulSh58010961) reported

    @virginmedia So I called. Was promised a call back. No call and now my complaint is closed without a proper resolution! So upset by the service. Next step is arbitration I guess.