Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Glasgow come from postal codes G71, G51, G1, G5, G32, G20, G52 and G46.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 03/22/2026 10:10

March 22: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Airdrie, Motherwell, Clydebank, Coatbridge, Cumbernauld, Hamilton, East Kilbride, Erskine, Larkhall, Johnstone, Bothwell, Blantyre and Uddingston.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Wi-fi
United KingdomGlasgow Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • J0EWATS0N7 Ojo Scared O-Bolingoli (@J0EWATS0N7) reported from Barrhead, Scotland

    @wongster77 @virginmedia Same problem! Again!

  • Hughesy48 John Hughes (@Hughesy48) reported from Glasgow, Scotland

    @virginmedia Not surprisingly told that I couldn't be transferred to a manager then told they'd transfer me to collections, incompetence of the highest order, shameful customer service, another hour and a half wasted! 😡

  • disvalentine David (@disvalentine) reported from Clydebank, Scotland

    @virginmedia Checked nothing helpful there! Why is my internet having issues today you must know if the area affected

  • Hollz2012 Holly McCormack 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@Hollz2012) reported from Paisley, Scotland

    @virginmedia The issue is I have had to make several calls despite severe phone anxiety. I am waiting on confirmation my package has been fixed by email, that better come today.

  • disvalentine David (@disvalentine) reported from Clydebank, Scotland

    @virginmedia internet down again in Glasgow area...😡 Why this time

  • Hollz2012 Holly McCormack 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@Hollz2012) reported from Paisley, Scotland

    Sigh. Tried to cancel @virginmedia start of August. Accepted deal. Didn’t go through. Called again last week and guy changed price but had actually changed my package. Thought sorted today but no my channels have been moved on to a basic package and BB reduced 🤬

  • jimmyp314 Jimmy Prentice (@jimmyp314) reported from Glasgow, Scotland

    Missus been on fone for over half an hour to cancel our @virginmedia subscription but person couldnt help n pit us thru to someone else so been on hold for another 15 mins... hey @richardbranson aint ur pockets fat enough... disgraceful 😡😡😡

  • Hughesy48 John Hughes (@Hughesy48) reported from Glasgow, Scotland

    @virginmedia I will be lodging a complaint followed by cancelling my contract.

  • Hughesy48 John Hughes (@Hughesy48) reported from Glasgow, Scotland

    @virginmedia Unfortunately you've had your chance, this has been the issue since February this year and you either don't have the staff equipped to resolve or plainly just don't want to resolve.

  • g_mccutch G.M (@g_mccutch) reported from Hamilton, Scotland

    @virginmedia Fortunately, though unable to resolve the problem, the 4th person I spoke to didn’t feel the need to hang up on me or lie and has arranged an engineer visit for next week. All this after listening to the same hold music for a combined total of 83 minutes (3/3) 👍🏼

  • p0rkpiehat Chris A (@p0rkpiehat) reported from Glasgow, Scotland

    @virginmedia After my repeated calls and issues I won’t believe it unless I see it. I haven’t directly spoken to a manager but last time it was apparently approved by a manager and out through while I was on the line. I won’t make anymore calls about this as it’s pointless. I’ll DM my details

  • pamelawhite1981 Pamela White (@pamelawhite1981) reported from Paisley, Scotland

    @addiej27 @virginmedia Nope they said it would be 24-48 hours. Longer than it took to cancel my account

  • jambala Minceybhoy (@jambala) reported from Glasgow, Scotland

    @virginmedia I'm sorry but with all the abuse I've got I've took to the bottle and drink myself dizzy I feel like I failed my family as the internet was down !!

  • Hollz2012 Holly McCormack 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@Hollz2012) reported from Paisley, Scotland

    @marky1877 @virginmedia I’ve never had any issues tbf Just was the increasing prices and trouble I’ve had since.

  • jamboross Ross MacLean (@jamboross) reported from East Kilbride, Scotland

    @virginmedia If I dont get a resolution to my expectations you have lost a customer.

  • disvalentine David (@disvalentine) reported from Clydebank, Scotland

    @thepenGW @virginmedia Yea mate me too been with them 15 years & be better leaving & coming back seriously considering @SkyUK especially as our wifi down AGAIN & they want an extra £25 a month from me for same package i currently have!!

  • Hughesy48 John Hughes (@Hughesy48) reported from Glasgow, Scotland

    @virginmedia Just been on web chat for 45 mins then phone call for 25 mins to someone who doesn't understand or doesn't want to understand, waiting on hold again, disgraceful customer service.

  • p0rkpiehat Chris A (@p0rkpiehat) reported from Glasgow, Scotland

    @virginmedia I’ve replied to the last email I’d received from the complaints dept where they claimed to have resolved the issue. Won’t be calling again as there’s no point when nothing ever gets resolved and my issue is well documented.

  • Hollz2012 Holly McCormack 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@Hollz2012) reported from Paisley, Scotland

    @virginmedia Need to discuss an o/s balance and also discuss why after I called to cancel 2 months ago, when I was billed again it was still at the higher rate / can’t afford and now cut off entirely.

  • brazenprods brazen productions- jules hussey (@brazenprods) reported from Glasgow, Scotland

    Just had to increase my @O2 data allowance cos my @virginmedia is so bad my phone switches to mobile data all the time.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AshShep3 Ashleigh Sheppard (@AshShep3) reported

    @virginmedia @TomMockeridgeVM yes we are moving but the instruction was for disconnection in March not 12th Feb. No one seems to be able to help us get our internet reconnected.

  • Timrapson1 Tim Rapson (@Timrapson1) reported

    I know I've said this about 4 times b4 but Virgin media are fuking useless, they will probably text me in about 10 minutes & ask what my problem is. Im cancelling your subscription cos your a bunch of wankers, don't ask me for money, 👍

  • rajkan69 raj kanabar (@rajkan69) reported

    @virginmedia I have rang 3 times this morning and got cut off waiting to get through to you. I have had issues with my tv and internet that I have spoke to you about and still hasn’t been resolved. My tv flickers and sound my internet should be 100 mbps and I’m getting 5 lol.

  • jassim89 jassim salim (@jassim89) reported

    @virginmedia I have just been waiting on the phone for half an hour, only for someone to put the phone down on me as soon as i am connected! I need a password reset sent to my email as I don't use the phone number linked with my account anymore.

  • geoffairey Geoff Airey (@geoffairey) reported

    @virginmedia I’m not experiencing any issues any longer as I recently left, but lost packets and excessive latency made your broadband unusable regularly enough to limit my ability to work from home. The abysmal standard of customer service i experienced was the final straw. #losingmyvirginit

  • itsbysimon itsbysimon (@itsbysimon) reported

    @virginmedia Hi. Your online chat service seems to be unavailable, and I'm trying to contact you from abroad to cancel or downgrade my service. Which number should I use?

  • tony_pharo Tony pharo (@tony_pharo) reported

    @virginmedia To be fair, the covid situation has nothing to do with my issues!. Please don't blame your companies failure on covid, its been like this for a long time!

  • Kitty4006 Kitty Walker (@Kitty4006) reported

    @virginmedia hi I need to cancel my contract but cannot get through on the phone. I’ve tried 4 times now. Can you give me an address to write to?

  • shitmizan 𖤐 mizan 𓆗 (@shitmizan) reported

    virgin media’s customer service is going to make me hate my own kind

  • Ebb1 Eb (@Ebb1) reported

    @mollocar @richardbaildon @virginmedia VM contacted me to say: VM have advised that only way to cancel, buried in small print,as per T&C small print you have to write giving 30 days notice to: 2. writing to Virgin Media Sales Operation Support, Diamond Plaza, Daleside Road, Nottingham, Nottinghamshire, NG2 3GG;