Virgin Media Outage Report in Glasgow, Scotland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G72, G12, G78, G4 and G42.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Cumbernauld, Larkhall, Johnstone, Bellshill, Bothwell, Motherwell, Erskine, Hamilton, Blantyre, Uddingston, East Kilbride, Coatbridge and Paisley.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Wi-fi | |
| Glasgow |
||
| Glasgow |
Internet | |
| Glasgow |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
-
Euankirkpatrick
(@euankirkpatric1) reported
from
Glasgow, Scotland
@virginmedia please can you help me with my 200 mb broadband it keeps crashing a lot and all most impossible to play online gaming on the verge of cutting it of and going with another supplier please help thanks
-
WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@scottmaguire4 @Kevin38801124 @virginmedia I tried retentions previously but because I had 20months still in my contract (I’ve been with them 9yrs but apparently package changes mean new contract dates) they weren’t giving s ****.
-
Chris
(@fatshez) reported
from
Glasgow, Scotland
@virginmedia Done twice. Still no service.
-
WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
Still no broadband. Since yesterday 12.30pm @virginmedia Ridiculous service.
-
Kelly Ann Ferguson (McElhill)
(@kellymcelhill87) reported
from
Clydebank, Scotland
@virginmedia I have been a customer for years but my bills have become over double what it started I decided to leave, but realised broadband is probably better with virgin! I found a deal on uswitch that was good, to be told no I have to pay double that offer as its only for new customers
-
WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia Still no service. It seems to connect then disconnect itself. This has been from Friday 12.30pm til today..
-
Nicola
(@weenixxx) reported
from
Glasgow, Scotland
@virginmedia your customer service agent has just hung up on me after you gave me terrible service and I asked to speak to a manager. Very very unhappy!!!
-
🍀Cal😎😝
(@CalumLewsley) reported
from
Glasgow, Scotland
Anyone know a better wifi deal than virgin media as theres no point paying over 60quid a month for a ******* SHITE wifi signal keeps dropping
-
Paul Collier
(@welshref) reported
from
Glasgow, Scotland
Also, Virgin Media lost a long standing and loyal customer for their awful communication and lack of loyalty.
-
David MacKenzie
(@dgmackenzie_uk) reported
from
Cambuslang, Scotland
@virginmedia is there an email address I can report a problem. All services went down at 17.15 for last three evenings and I'm struggling to explain to call centre. Thanks.
-
WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
Still broadband issues in my area G4 @virginmedia This has not been sorted since Friday despite the message online that it was.
-
WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia Since last Friday I have spent over 4.5hrs in queues for your Teams with no avail. I’ve tried the community forum, live messages, you’re site (which is down) so this has been ongoing but with no resolve from you.
-
WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
Why has my broadband been down since 12.30 yesterday @virginmedia
-
WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia 😴 just fix it
-
WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@Kevin38801124 @virginmedia 2 attempts at contacting their tech dept. 90mins in total waiting, I gave up. They directed me to a forum for help. But all that showed me was I wasn’t alone. 😡
-
WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia Wow that community page hasn’t filled me with. You have endless pages of unhappy users it seems and with similar broadband issues.
-
WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@Kevin38801124 @virginmedia They don’t care. Cancel and they’ll bill you for the remainder of your contract and do this til you give in and pay, even if the service is so appalling you’ve had to cancel. Even from their own site the amount of frustration is awful. And to direct an irate customer to that 🤯
-
graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
Can you please is there a issue with WiFi 3.0 hub WiFi light is on and the arrows lights are flashing help @virginmedia
-
WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@Kevin38801124 @virginmedia I’m trying to get out of the contract. The hassle is too much. Every couple of months something happens and it’s never resolved accordingly. The amount of engineer visits I’ve had. Ridiculous
-
WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia I’ve followed all these steps and been on phone waiting on Technical for 45mins. There was a known issue yesterday that was being fixed apparently. Since then no broadband access.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Andy Kane
(@tylorlee30) reported
@OliviaMarie_x @virginmedia Support can be useless most times you know,thanks to @leadtechh my account was fixed
-
Dr Kieran Fenby-Hulse
(@KFenbyHulse) reported
Excellent customer service from @virginmedia as usual - two calls where the agent deliberately drops the call because they don't want / can't be bothered to help.
-
Marc Ellis
(@gigmates) reported
@virginmedia How do you know they are working to resolve this issue? It seems wider than just a local area and have you spoken to the engineers - I doubt that very much.
-
Rina Nova
(@RinaNova10) reported
@virginmedia Wifi out since noon today in the BS34 area, called customer service and said its maintenance but no emails were sent. Whats going on?
-
Jane Oddy
(@janeoddy) reported
@virginmedia hello you have been sent notification that I’m moving to Sky later this month. Can you confirm when my last bill will be issued so I can arrange to cancel my DD
-
m
(@bubbles1girl) reported
@virginmedia I have been sent pods, I have been told to restart, many times, an engineer came added something, he said it needed a network technician, as it was probably a problem outside either at somebodies home or the box causing intermittent outage. They won’t send a network technician?!
-
Prafull Sharma
(@KnowSharma) reported
Big round of applause to @virginmedia for worst customer experience.
-
Léonie #GirlySwot 🔶 🇺🇦
(@BlueberriesRok) reported
@carolinesgreen @virginmedia ... have to break the news to work as I worked from home. Awkward. 10 mins later a van would appear at the Virgin box opposite my house. It's not an isolated problem and only my house, it's the whole damn town. 20 mins later I'd have to call work, again, as it's back up. 2wks...
-
Nathan87
(@hartshorne5) reported
@virginmedia I understand that! but asking me to pay twice the price of a new customer is not looking after existing customers. Cancelling and moving to sky. Thanks for being so helpful.
-
Claire Wickham
(@ClaireWickham) reported
@virginmedia Sorry but this doesn't make sense. The credit was for the first time you left me without email for a month. I was promised the credit but still charged. Now I have the same problem AGAIN and, as before, a stream of broken promises.