Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G32, G3, G40, G42 and G61.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 12/03/2025 09:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Airdrie, Glasgow, Hamilton, Motherwell, Paisley, Erskine, Renfrew, Bellshill, Cumbernauld, Bothwell, Coatbridge, Clydebank, East Kilbride and Johnstone.

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City Problem Type Report Time
United KingdomAirdrie Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomHamilton Internet
United KingdomGlasgow E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • H0raceWimp Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland

    @O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.

  • edcrick Ed Crick (@edcrick) reported from Glasgow, Scotland

    @virginmedia there's definitely an issue in g12 Broadband off and on yet you're saying no issues on dl service status. Tried calling 150 keep being cut off. Been fault since 14/10 at 20:00

  • jamboross Ross R MacLean (@jamboross) reported from East Kilbride, Scotland

    @virginmedia Why have you charged me £24.99 for a mobile SIM that I never asked for?

  • saifulfazli Saiful Ramli (@saifulfazli) reported from Glasgow, Scotland

    @TalkTalk internet down again. More talk less action. @virginmedia please contact me ASAP.

  • harkz9 Michael Harkin (@harkz9) reported from Cambuslang, Scotland

    @virginmedia No. Still not working. My wife usually works from home. She has had 2 go elsewhere this morning which affects the school run later on. Any idea when service will resume?

  • TheDailyScrum Allan McPike (@TheDailyScrum) reported from Glasgow, Scotland

    @virginmedia I did, that was their reply. Waiting on a supervisor calling back. Telling your customers to switch to low resolution and low sound quality seems to be the answer.

  • hipsytips Hilary Glen 💉 (@hipsytips) reported from Milngavie, Scotland

    @virginmedia I have been advised many things including the obvious ‘turn it off then on again’, ‘we’ll reset your boxes from here’, ‘unplug the Ethernet cable to your hive’, ‘there’s an issue in your area being worked on’ etc etc ad infinitum….

  • harkz9 Michael Harkin (@harkz9) reported from Cambuslang, Scotland

    @virginmedia Already done this. Automated message saying they expect the problem to be fixed by 4p.m. No good. Another day ruined. Disgraceful customer service. Can't speak to a human

  • JohnSimpsonBIM John Simpson (@JohnSimpsonBIM) reported from Gartcosh, Scotland

    @virginmedia Broadband down in G69. Is this being looked at?

  • 2009Ragdoll Ragdoll_2009💫🏁😽🦖 (@2009Ragdoll) reported from Glasgow, Scotland

    @virginmedia Seem to be having issues with Internet connection in G20 area of Glasgow. WFH so it's causing issues, any help welcome.

  • harkz9 Michael Harkin (@harkz9) reported from Cambuslang, Scotland

    @virginmedia OK thanks. Will phone up tomorrow and cancel account. 2 days without WiFi and I am paying full price for a service. Not your fault mate. Appreciate the help

  • JG1872_ James 🇬🇧 (@JG1872_) reported from Glasgow, Scotland

    @virginmedia my wifi has been down since 7 what’s this all about?

  • hipsytips Hilary Glen 💉 (@hipsytips) reported from Milngavie, Scotland

    @virginmedia So. Tried that. After lots of verification it is now asking what my question is. Having spent many hours explaining the issues to various members of your fault dept you’ll understand I’m not keen to type it all in now 🤯🤬

  • TheDailyScrum Allan McPike (@TheDailyScrum) reported from Glasgow, Scotland

    Can watch Prime in ultra 4k hd via @virginmedia but apparently my mesh WiFi is rubbish so I need to watch my recordings in low resolution. Also couldn’t care less as apparently I only pay for live TV, recordings aren’t included. It’s 2021 not 1991 fix your 360 service.

  • harkz9 Michael Harkin (@harkz9) reported from Cambuslang, Scotland

    @virginmedia The problem still not fixed. Have sat since Saturday night without WiFi. The problem was supposed 2 be fixed by 4p.m. Any update?

  • maverickMMI maverick (@maverickMMI) reported from Glasgow, Scotland

    @virginmedia I got a new box replaced yesterday am by your engineer. It was saying there is a c1020 error. Your engineer said every new installation is being affected because of a registration outage but would be fixed last night. Same problem this morning. Any updates?

  • hipsytips Hilary Glen 💉 (@hipsytips) reported from Milngavie, Scotland

    @virginmedia Well let’s see how we get on? Based on all my previous interactions it will take a while with no resolution but I’m ever the optimist

  • harkz9 Michael Harkin (@harkz9) reported from Cambuslang, Scotland

    @virginmedia Yet again 11:30p.m has been and gone. Still not working. Blatant lies. My wife is working from home and needs WiFi. Already had 2 take a days A/L due to this. Any update?

  • edcrick Ed Crick (@edcrick) reported from Glasgow, Scotland

    Anyone else getting serious relentless intermittent issues with @virginmedia in @Glasgow_Live @GlasgowWEToday it's got to be #COP26 related but they aren't admitting it. I can't do my job

  • HoweRhys Rhys Ronald Howe (@HoweRhys) reported from Glasgow, Scotland

    @virginmedia It has been down since 8.20am this morning - no devices can surf the internet. I’ve restarted the WiFi and this returned the same result. No lights showing on the hub apart from the usual yellowish main light. I’m unable to do my work due to this issue..

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CyfenGG cyfen (@CyfenGG) reported

    virgin media is so ******* bad who would have known a virgin would be this good at going down im so mad

  • Bigman025 Bigman02 (@Bigman025) reported

    @DowndetectorUK Virgin media is dog ****.

  • polobear2001 polo (@polobear2001) reported

    @virginmedia fix your **** you useless ***** oh my life 💀

  • BillKilvington Bill Kilvington 💙 FCODP, FRCA (@BillKilvington) reported

    @virginmedia I know your apparently upgrading the service in my area, CR5. But loss of connectivity EVERY day this week is completely unacceptable. Where are the updates, this was only supposed to be work on Monday. Text notification not working either.

  • indicaeve URSULA 🇸🇪 (@indicaeve) reported

    @virginmedia yous are the SHITTEST company ever 🐀 why ******** does my router keep going on n off? £90 a month to be pissed about suck ye ****** mums

  • arikat73 Ahmed Arikat (@arikat73) reported

    @virginmedia Hello, is there any update? As I am unable to use this service to connect to WiFi on the underground.

  • sunlandfan1 Richard Brettell (@sunlandfan1) reported

    @virginmedia The service is not out it just doesn’t connect to Wi-Fi it just spins saying connecting then kicks me out

  • tommyetchells tommyetchells (@tommyetchells) reported

    Would advise anyone NOT to use @virginmedia . Worst customer service ever and a nightmare to leave. Then when yo finally leave they still send bills 🙃

  • S3sur3Rand0m S3sur3 Rand0m (@S3sur3Rand0m) reported

    @virginmedia I am not a customer. I am a security engineer whose company has been attacked by an actor that is one of YOUR customers. I strongly suggest you put me in contact with a member of one of your security teams so that this issue can be resolved for all concerned.

  • 007_SabrinaJ Sabrina (@007_SabrinaJ) reported

    @virginmedia I spoke to them the day before yesterday. Said they can’t help me. They refuse to listen to how I was sold the package and that was what I had requested in my complaint and told me that they hadn’t done so. The person who was to call didn’t call and asked some woman to call me