Virgin Media Outage Report in Glasgow, Scotland

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bothwell, East Kilbride, Bellshill, Motherwell, Paisley, Airdrie, Clydebank, Coatbridge, Cumbernauld, Hamilton, Erskine, Larkhall, Johnstone, and Blantyre.

City	Problem Type	Report Time
Glasgow	Wi-fi	3 hours ago
Glasgow	Wi-fi	9 hours ago
Glasgow	E-mail	1 day ago
Glasgow	Wi-fi	1 day ago
Glasgow	Internet	1 day ago
Glasgow	TV	1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

• 
  ✨Charlene✨ (@KnickyEganByrne) reported 7 minutes ago from Glasgow, Scotland

  @virginmedia There was no resolution made! That’s part (a very small part) of the problem! And after being called a Liar by said manager I certainly will not be “clicking here” I shall be taking it further!

• 
  Cynthia Halatyn (@CynthiaHalatyn) reported 10 minutes ago from Glasgow, Scotland

  @virginmedia help!!! Over an hour on hold and your system hung up on us and we've just had to call back 😭

• 
  Grejurn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 B L M (@_Grejurn) reported 12 minutes ago from Glasgow, Scotland

  The @virginmedia tech support scammers are back! Apparently I have an unstable internet connection and am an "idiot woman" for saying there's a purple light on my router (modem mode)

• 
  GlasgowFuk(7k) (@GlasgowFuk) reported 15 minutes ago from Glasgow, Scotland

  I hate to admit it but @virginmedia customer service / support is absolutely dreadful. Hate saying this as I worked for them for over 6 years #notahappycustomer #shockingservice #wouldntrecommend

• 
  Cara (@lennonsghirl) reported 17 minutes ago from Coatbridge, Scotland

  @virginmedia had there been reported broadband issues in the ML5 area this morning? My service died about 20 mins ago and I can’t get back online. I’m working from home and have a meeting later on so any info would be great! Thanks

• 
  John BIDEN WON Reilly ™ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MrReillyJohn) reported 27 minutes ago from Glasgow, Scotland

  @virginmedia disgusting staff twice put on hold when trying to complain over 2 hours! What a **** service

• 
  Shawsy67 (@shawsy67) reported 28 minutes ago from Airdrie, Scotland

  @virginmedia got problems with my tv, can’t get through on phone

• 
  Gary Robinson 🇧🇬🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@ragazzoscot) reported 29 minutes ago from Coatbridge, Scotland

  Hi @virginmedia - internet and TV down in ML5, Coatbridge. Spoken to neighbours who have same issue. Any idea of issue and ETA on fix?

• 
  Shawsy67 (@shawsy67) reported 29 minutes ago from Airdrie, Scotland

  @virginmedia I have tried twice to get through on the phone for nearly a hour each time, can someone help me?

• 
  Alex Marr (@alexmarr98) reported 32 minutes ago from Glasgow, Scotland

  Anyone else having issues with Virgin Media at the minute?

• 
  Darren 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@darrenmiller75) reported 33 minutes ago from Bishopbriggs, Scotland

  @virginmedia just been on/off hold with 2 call handlers to get cut off after 1hr 40 mins regarding upgrading with black Friday personalised email I received. Absolutely disgraceful customer service.

• 
  ✨Charlene✨ (@KnickyEganByrne) reported 34 minutes ago from Glasgow, Scotland

  Absolute joke of a company @virginmedia call the “Customer Services” for help but staff are rude, and obnoxious & apparently need retrained if the Manager is anything to go by as the staff have been giving out the incorrect information, which i just need to accept! #pathetic

• 
  Ross R MacLean (@jamboross) reported 36 minutes ago from East Kilbride, Scotland

  @virginmedia Really pissed off with you today, my contract ends on the 22nd of December and whilst I've never had TV with you, you refused to give me the deal. Well done, YOU LOST, I AM LEAVING YOU NOW FOR GOOD.

• 
  Rokewood (@Rokewood) reported 46 minutes ago from Cumbernauld, Scotland

  @EvelynArizpe @juliemca @virginmedia Yes, never been with anybody else. None is perfect. But BT has strength in depth

• 
  Ally Mason (@allym08) reported 48 minutes ago from Hamilton, Scotland

  @virginmedia broadband has just stopped working in ML3 . Usual resets had no effect 11mb on M600 fibre?? Can you help?

• 
  maverick (@maverickMMI) reported 51 minutes ago from Glasgow, Scotland

  @virginmedia customer service is embarrassingly bad. Miss sold then hung up on after being on hold for 75 minutes Sign up with this company at your peril

• 
  🌪 (@LazyHermit) reported 52 minutes ago from Clydebank, Scotland

  @virginmedia Been a Virgin customer for years. Cancelled Tv but have broadband and phone. Even my Freeview channels have been blocked on my boxes!! How churlish can a company get??😳 Freeview channels?! Show some compassion to your customers

• 
  maverick (@maverickMMI) reported 52 minutes ago from Glasgow, Scotland

  @virginmedia Yeah, spoke to them briefly. Waited 75 MINUTES. Your rep admitted the fault. Said he was outing me on ‘silent hold’ for 2 minutes then 20 MINUTES later the line went dead. Absolute joke. Shambles of a customer service. Apparently that is quite common.

• 
  Ross R MacLean (@jamboross) reported 53 minutes ago from East Kilbride, Scotland

  Remember when @SkyUK and @virginmedia used to give a flying **** about their customers? I have both and I'm trying to give one up, but it may be both the way things are going!!!!

• 
  Sam Cairns (@cprosam) reported 53 minutes ago from Motherwell, Scotland

  @virginmedia I have spent around 4 hours this week online and on the phone. All I want to do is simply upgrade my package without success. Please help !!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mo (@MoMocmo) reported 3 minutes ago

  @virginmedia @LutzSchueler nearly 2 hours, 4 staff members and still my issue is not resolved. Terrible customer service.

• 
  Alexandra James (@ialexandrajames) reported 8 minutes ago

  @virginmedia Where can I do that? I find it very unfair that i am having to pay for a service that doesnt even work anymore

• 
  Victoria Crawford (@missvici) reported 11 minutes ago

  @virginmedia I was wrongly charged for Netflix and despite repeated calling and being told it’s corrected I am still being charged and no refund. Please help!

• 
  Michelle Purse (@michellempurse) reported 11 minutes ago

  @virginmedia It seems we cannot be offered the same deal as the ones advertised on your website because rather then be a new customer, we are in fact a loyal one of many years. That is rather disappointing and has led us to cancel the contract.

• 
  welshyboy ✌ (@welshybow) reported 11 minutes ago

  @AmbervaleJet @melioramark @virginmedia Think I’ll be switching as their customer service is crap 💩, never answer you direct or say we will send a technician or engineer out asap , always beat about the bush “ have you tried this “ “ what is exactly wrong with your hub “ going round and round with the same questions🤬

• 
  BizkitVibes (@BizkitVibesAFC) reported 13 minutes ago

  @virginmedia What’s going on with your service recently? 4G is horrendous general signal terrible, never ever been like this.. I’d see many others complaining on here as well?

• 
  active days (@days_active) reported 13 minutes ago

  @virginmedia how do I cancel I cannot face calling you again

• 
  Natasha (@Pr1ncessNatasha) reported 16 minutes ago

  @virginmedia is there issue with paying atm. Just tried to pay online and it won't let me complete it also tried on the phone but its automated and just send me a link to were I was having issues trying to pay.

• 
  BizkitVibes (@BizkitVibesAFC) reported 17 minutes ago

  @GSpellchecker @virginmedia Not just me then! 4G has been non existent recently & signal is terrible

• 
  Dan Ward (@Danward29237729) reported 18 minutes ago

  @virginmedia are a bunch of lying theiving toerags. been completely ripped off. they're complaints team didn't call me back and I've rang 3 times today and the line is awful and been cut off.