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Virgin Media outages and service status in Glasgow, Scotland

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Glasgow, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 12, 10:38 AM GMT+1.
  • 64% Internet (64%)
  • 14% Wi-fi (14%)
  • 9% Total Blackout (9%)
  • 8% TV (8%)
  • 5% E-mail (5%)
  • 1% Phone (1%)

The latest reports from users having issues in Glasgow come from postal codes G71 , G51 , G1 , G3 , G32 , G72 , G20 and G52 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 12: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Johnstone, Hamilton, Paisley, Airdrie, Clydebank, East Kilbride, Bellshill, Motherwell, Erskine, Renfrew, Bothwell, Viewpark, Blantyre, and Cumbernauld.

CityProblem TypeReport Time
Glasgow Internet 2 hours ago
Glasgow Total Blackout 3 hours ago
Glasgow Wi-fi 1 day ago
Johnstone Internet 1 day ago
Hamilton Total Blackout 2 days ago
Glasgow Internet 2 days ago

Nearby cities with recent reports

Johnstone

1 recent signals

1 day ago
Hamilton

1 recent signals

2 days ago
Paisley

1 recent signals

2 days ago
Airdrie

1 recent signals

2 days ago
Clydebank

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • DeclanRobb
    Declan Robb🍀 (@DeclanRobb) reported from Airdrie, Scotland

    @virginmedia absolute joke , internet not working again

  • ChristianBunga7
    bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom

  • jpcarr85
    James (@jpcarr85) reported from Glasgow, Scotland

    @virginmedia Folks, wifi down in Glasgow

  • ChristianBunga7
    bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    Hey @virginmedia it’d be pretty cool if you guys fixed my internet at some point. Like i know I’ve only spent £30 trying to call you guys and I did get to speak to this nice angry man on your support line who hung up on me immediately (which is a bargain)

  • WYesscots
    #YesScots Prisoner X Scotland Just Another Human (@WYesscots) reported from Airdrie, Scotland

    @tristanpw1 @virginmedia @RishiSunak By dipping into One's personal wealth of £700++ million accrued by robbing the ordinary poor blind & the odd global financial crash or one's O/s Tax haven accounts imho like me Tory m8s.

  • wolfofwhickham
    wolfofwhickham (@wolfofwhickham) reported from Glasgow, Scotland

    @virginmedia are you going to answer any of my complaints???? It's been weeks How can you keep getting my bill wrong ? Spoke to your agents many times .... Poor poor service ..... #poorservice #badservice #bad

  • spongebath63
    Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland

    @virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!!!!!!!!!!!!

  • donmackeen
    don mackeen (@donmackeen) reported from Glasgow, Scotland

    @virginmedia had the technician come out today after days of patchy service. Got the hub changed, and ... Service still terrible. And now I'm to wait "24 hours"...

  • MekQuarrie
    Ian MacQuarrie (@MekQuarrie) reported from Cumbernauld, Scotland

    Anyone else experiencing terrible broadband with @virginmedia right now? Getting into a second week now... 🤷

  • naveedasghar
    Naveed Asghar (@naveedasghar) reported from Glasgow, Scotland

    @virginmedia @stephenblack32 Shocking to say the outage fix could take up to 5th Jan in Glasgow. over a week with no internet during the festive period is unacceptable. I will be cancelling my virgin fibre today.

  • Karencrafts
    Karen Sime 💙 #TeamNHS (@Karencrafts) reported from Glasgow, Scotland

    @MargMarvelous @virginmedia I know. Virgin is down in Glasgow but I still need a new hub as the reset button on mine is broken. I’ve been going in circles on the app and website for the best part of an hour. A simple email address would have resolved it in 5 minutes!

  • nuttynanaannie
    Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia Hi, my broadband is down again, the same result intermittent connection but I've no app access I.e netflix etc. Any idea the problem and when it will be fixed?

  • KrisyFaeGlesga
    Krisy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 (@KrisyFaeGlesga) reported from Glasgow, Scotland

    I ******* hate @virginmedia these clowns are worse than council workers!! Thank **** I cancelled

  • Chban1967
    Banjo (@Chban1967) reported from Glasgow, Scotland

    @virginmedia Absolute shambles of a company with absolute zero customer care. Phone up and agree a contract only to get something totally different phone to complain they tell you the phones getting cut off, the goalposts get moved continuously, communication atrocious. AVOID!!!

  • reid2131
    Craig Reid (@reid2131) reported from Larkhall, Scotland

    @virginmedia He came at 0730 Saturday. All fixed by 0755. The cable outside was cut. No signal getting in. All fixed so easily by the engineer

  • WeeLemLug
    princealbertofmonaco (@WeeLemLug) reported from Glasgow, Scotland

    @virginmedia An absolute joke of call , Your advisor just told me to cancel my full contract !! He was laughing and joking with people whilst on the call to me , Can someone please call me ?

  • Coops_71
    Elenita (@Coops_71) reported from Thornliebank, Scotland

    @virginmedia I’ve waited 12 hours and still have the same issue

  • CrawfordMilne
    Crawford Milne (@CrawfordMilne) reported from Glasgow, Scotland

    So @virginmedia won't send out a technician because the signal coming into my house is fine - even though I keep telling them it's a problem with the WiFi from the router. I was offered a technician at a cost of £25 !! Absolutely disgraceful customer 'service'.

  • tofolo_1
    David A (@tofolo_1) reported from Glasgow, Scotland

    @virginmedia how do I contact the help team? Recently joined and trying to setup billing / online account says to call you. But 0345 is 30p a minute. Can't find webchat, can't find text thing, don't have a live landline yet. I can access the dark web easier!

  • dtr1984
    🏴󠁧󠁢󠁳󠁣󠁴󠁿David🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@dtr1984) reported from Glasgow, Scotland

    @virginmedia WiFi down? , app down?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DY3D_BR4INZzz
    ari of 🫓twt || 🚯🏳️‍⚧️ (@DY3D_BR4INZzz) reported

    @JefferychanRP you have strawpage gimmicks to attend to put the virgin media down

  • cheesepudding3
    L.J.C. (@cheesepudding3) reported

    @MichelleBeckett @SkyUK @VodafoneUK Yep Virgin Media and the TV licence people - they are awful.

  • adam_luxon
    Adam Luxon (@adam_luxon) reported

    @theashrb It isn’t at all and they’ll still think they can get away with it. The government should intervene in this matter to ensure that all public goods cannot outsource their customer service. A few months ago, I had a horrible call with virgin media after my contract finished

  • foolforyouu
    K I Y A 🍉❤️ (@foolforyouu) reported

    @virginmedia have a lot of people experienced wifi issues? Its the third time in the past few weeks where the wifi has gone or its really slow or shuts off then turns back on again

  • robheneghan
    Rob Heneghan (@robheneghan) reported

    @virginmedia Thanks for being no help whatsoever? 3 days no internet but as usual you guys don’t seem to care. Shocking service as usual….

  • LostPigeonPost
    Flossie Smith (@LostPigeonPost) reported

    @virginmedia @Stsantek Virgin has thus customer’s contact details, but as always expects the customer to get in touch with them - which is ALWAYS a waste of hours and hours of the customer’s time. Virgin knows that and everyone else knows that.

  • je_durrant
    James Durrant (@je_durrant) reported

    @virginmedia Im afraid I’ve have more confidence if 1. You got my name right, 2. If neighbours 3 doors down, also with you, had also lost service, and 3. As an O2 customer, I could get a half decent reception

  • ChrisJordan1002
    Bob (@ChrisJordan1002) reported

    @MichelleBeckett @SkyUK @VodafoneUK Virgin Media are unambiguously the worst company I’ve ever dealt with. They had the recent ruling against them for a reason. Profit over Compassion every single time…

  • thatautisticguy
    That Autistic Guy 🇬🇧 🇮🇱 🎗 (@thatautisticguy) reported

    @Stsantek @virginmedia Lemme guess? Indian call centre full of scumbags who have no concept of english, customer service or anything else thats civilised?

  • whisperwoIf
    harley ˶ᵔ ᵕ ᵔ˶ (@whisperwoIf) reported

    no wifi and i can’t get more mobile data until the 13th so i am in a very very very extremely pissed off mood **** you virgin media and **** you o2