Virgin Media Outage Report in Glasgow, Scotland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Glasgow come from postal codes G71, G1, G32, G51, G3, G46, G72 and G40.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (61%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Bellshill, Paisley, Cumbernauld, Bothwell, Renfrew, Hamilton, Airdrie, Coatbridge, Clydebank, East Kilbride, Johnstone and Erskine.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
-
Gillian Cruden Kelly
(@gilkes1975) reported
from
Bishopbriggs, Scotland
@virginmedia can you help me I am constantly getting an error message ‘ops something went wrong’ when trying to view recorded programmes?
-
Joan Bell
(@bellter73) reported
from
East Kilbride, Scotland
@virginmedia Thank you so much for answering, however, the community forum is not what is required, your engineer couldn’t find the DP which often gets flooded therefore water ingress impacts our service, I really need this resolved by a person. I am a loyal customer (20 years +) Thank u 🙏
-
Julie M 😇😹😷🌈
(@jools2009) reported
from
Glasgow, Scotland
@virginmedia He has been cut off because of an outstanding payment which he does not owe and should have been removed. I’ve had to phone so many times and it hasn’t been fixed. I was told there would be no more issues now he’s been cut off!!!
-
Larry Cuffe
(@LarryCuffe) reported
from
Hamilton, Scotland
HELP! I am trying to contact Virgin Media to drop TV from my package. When I phone a robot, with a warm and friendly voice redirects to the website. I then have a typed conversation with a warm and friendly robot who sends me to the phone. How do I get to speak to a real person?
-
Rory O'Connor
(@suicideresearch) reported
from
Milngavie, Scotland
@virginmedia I have been trying for a week to speak to a person on your helpline. Every time you keep referring me to the website and then cut me off. Restart, check cables doesn’t fix fault. My TiVo is not working, how can I speak to a person?
-
Marc Crothall
(@MCrothall) reported
from
Milngavie, Scotland
@virginmedia Not a 100% as signal dropped out a few times during the day mid meeting /lesson- better today & hopefully it will hold up in days weeks ahead as it looks like we are in for a longer haul with #homeschooling #workingfromhome
-
RoìsaìnMcAteer
(@RoisainMcAteer) reported
from
Glasgow, Scotland
@virginmedia Been a customer since NTL days.. it’s ridiculous
-
Julie M 😇😹😷🌈
(@jools2009) reported
from
Glasgow, Scotland
@virginmedia Yes there was a refund put through on Monday to clear it as it was your error charging him for full price when he had a deal! It shouldn’t take 4 days to push a button. I’m going to make another complaint. The upset your company has caused it ridiculous.
-
Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
@virginmedia Not sure. Spoke to an advisor but have very little faith that the issue is resolved. No confirmation in regards to the compliant and no apology offered. Asked to speak to a manager and was told this wasn’t possible.
-
Cakes By Kinane
(@CakesByKinane) reported
from
Glasgow, Scotland
@virginmedia No, no known issues!
-
Paul Craig
(@paulyboy1888) reported
from
Glasgow, Scotland
@Maca34938981 @virginmedia Mine has been fine all day, it’s broke into area codes not postcodes, your area must be down, I’m ok in penilee
-
Joan Bell
(@bellter73) reported
from
East Kilbride, Scotland
@CarmensStory @virginmedia I’m not sure Virgin are coping at the moment as the call centre asks you to call back later, that tells me the call volumes are massive, so I might not be the only one having this issue. The kids also need it for Uni & School 😢
-
Cakes By Kinane
(@CakesByKinane) reported
from
Glasgow, Scotland
@virginmedia Signal keeps dropping and poor range.
-
Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
@virginmedia Great help. After 3 days of texting with people for help I’ve been told to phone up to resolve. Your departments are a mess & the times I have to wait for YOU to fix YOUR mistakes are a joke.
-
Laura Delaney
(@LauraW279) reported
from
Coatbridge, Scotland
@virginmedia I want to cancel but can't get through via phone call. It says online to cancel i need to call yous ????
-
Gayle Campbell
(@PrincessGinTech) reported
from
Coatbridge, Scotland
@virginmedia The speed issues are ongoing everyday! No know issues in the area :(
-
Paul Craig
(@paulyboy1888) reported
from
Glasgow, Scotland
@Maca34938981 @virginmedia Definitely, when mine is down my catch-up on my tv box and everything is down, is crazy how much we rely on broadband now, no Netflix nothing
-
Julie M 😇😹😷🌈
(@jools2009) reported
from
Glasgow, Scotland
@virginmedia I’m through to someone now. But we’re definitely cancelling. The service on this matter has been severely lacking since set up in September and to be frank we can get him a better package with Sky.
-
Lesley Byrne
(@lesleyjb4) reported
from
Kirkintilloch, Scotland
@virginmedia I have been trying to contact your customer services for 2 days now to cancel my contract. Could you advise the best way to do this as I don’t have hours on end to spare on hold to then be cut off. Thanks.
-
Joan Bell
(@bellter73) reported
from
East Kilbride, Scotland
Online teaching was great during the 1st lockdown as I had robust WiFi, now I am having WiFi issues with @virginmedia, an engineer was out 2 weeks ago & just reset the router, this improved momentarily, back to square 1, please send help #virginmedia your CC not taking calls 📞
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Stuart Butler
(@stuartbutler100) reported
@virginmedia In short, VM owe me money and have gone round in circles for months with no outcome. If the shoe was on the other foot, fairly certain I'd have paid by now..! None of your staff appear willing to resolve the issue...
-
Michael FBA
(@MichaelFBA_) reported
@virginmedia Called back, 45 mins on hold and spoke with a helpful customer service advisor. However will see by next week if it goes ahead and whether ill need to go to an ombudsman!
-
Grody🔞
(@pickled_tinker) reported
Hey @virginmedia - I don't mean to nitpick, but why can't you route blocks of IP's like a normal network? These VMBIP GRE tunnels are nothing but a headache because of the MTU issue and it's a good guess the Hiltron isn't doing MSS clamping to mitigate the lower packet payload 1/
-
Mike Ng
(@_MikeNg) reported
@virginmedia I have not been sent a returns pack or an address for the equipment. I’m currently still on hold with one of your reps after being on a call for 1.5hrs this afternoon. It’s absolutely disgraceful service
-
Hucknall Ferret Society
(@FerretHucknall) reported
@virginmedia it’s SO difficult to have any interaction with you. Ringing your call centre is a nightmare , it sounds like your staff are working in a pub, there’s so much noise. For a communications company your communications are rubbish! The worst company I’ve ever dealt with.
-
steven martin
(@200587) reported
@virginmedia Not good enough .I bet i didnt pay my bill your team would be quick to contact me then. Been with virgin 10+ years just gone down hill lately . If i dont get this sorted in next ten mins im just going to cancel diretmct debit . I wasted about 5 hours this week trying to sort this
-
Michael Heslehurst ○ ○
(@hezie99) reported
@markuswood6 @virginmedia @Lamgwin "Glad its sorted.." is he using the new HUB you wanted him to test.. erm no he isnt.. has he been without internet for near 24 hours because of your rubbish service, yes he has.. shambles
-
Andrew Burns
(@andrewb_63) reported
@virginmedia want a system that cares about customers been with you 12 years never had anything extra no the service is down for days
-
John McK
(@johnmck58) reported
@virginmedia How reassuring, absolutely pathetic service from your company you should be ashamed but to be fair you’re very good at taking my £70+ each month 👏👏👏
-
☕Jon Howard☕
(@jonmhoward) reported
@virginmedia It states no known problems