Virgin Media outages and service status in Glasgow, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 7 outage signals in the last 24 hours around Glasgow, including 7 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 27, 11:37 AM GMT+1.
- TV (55%)
- Internet (30%)
- Wi-fi (8%)
- Total Blackout (5%)
- E-mail (2%)
- Phone (0%)
The latest reports from users having issues in Glasgow come from postal codes G71 , G1 , G51 , G66 , G32 , G61 , G78 and G46 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 27: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Clydebank, Hamilton, Bothwell, Airdrie, Motherwell, Paisley, East Kilbride, Viewpark, Blantyre, Cumbernauld, Coatbridge, Barrhead, Bellshill, and Johnstone.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 52 minutes ago |
|
Clydebank
|
TV | 4 hours ago |
|
Glasgow
|
Wi-fi | 12 hours ago |
|
Glasgow
|
Internet | 12 hours ago |
|
Glasgow
|
Internet | 19 hours ago |
|
Glasgow
|
Internet | 19 hours ago |
Nearby cities with recent reports
4 recent signals
3 recent signals
3 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Gallagher D (@Jockthrax) reported from Airdrie, Scotland@virginmedia Possibly the worst company I have ever dealt with. Cut off twice. I only wanted to buy a new remote. Absolute shambles of a company. Disgraceful customer service.
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Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia Hi, thank you for replying. I can't see where to register. I did another service check and it says an intermittent service fault is affecting my area. But gives no guidance/option to register for loss of service. Guidance please.
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David (@DRoss215) reported from Paisley, Scotland@virginmedia I have been waiting since Thursday for a representative to get in touch why? @Ofcom service been disconnected for nearly two weeks. Impossible to speak with anyone from Virgin Media 😡😡😡
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Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland@virginmedia any chance you can contact me regarding my house phone which hasn’t worked for 7weeks. Have written to Sunderland and spoken to robots, and constantly get told to dial 151 which I can’t as house phone line is the problem!ty
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Alan Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland@mcneill1967 @virginmedia Not filling me with confidence! Phoned for update, boy said he could help, which he couldn’t. Asked to be put through to CRT, “I’ll do that”. “Hello, Retention Team”. Nope.
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bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland@virginmedia The checks tell me there are issues. regardless I don’t really care about wider issues in my area. I’ve been sent in a loop for the past month and it’s still broken, I’ve been paying for this time and not receiving a service - this is not the first time either @Ofcom
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David A (@tofolo_1) reported from Glasgow, Scotland@virginmedia Are you kidding? I am not paying 30p a minute to call you. The contact us page says webchat but no link? It also says some text service but no number? Are you also just making it impossible to get in touch. If this becomes any harder to set up billing I will cancel....
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Rab Lynch (@rablynch4) reported from Glasgow, Scotland@LynneLang3 @virginmedia Aye the cheek will help, apologise you ungrateful jerk
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Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland@virginmedia I’ve phoned numerous times and had to hang up as constantly kept waiting, but will try again this evening when it might be easier to speak to someone
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David A (@tofolo_1) reported from Glasgow, Scotland@virginmedia Perhaps if you read my messages? 1st message said I don't have a land line. 0345 is 30p a minute on O2 PAYG (your merger partner) This is a sign of customer service to come. I will cancel before my connection date. Thanks for confirming my fears about virgin.
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rach ✨ (@seawxy) reported from Motherwell, Scotland@virginmedia no, i’ve not received a resolution. someone contacted me regarding the complaint, then when i responded, they have just ignored it. the complaint is regarding incorrect billing and poor customer service.
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don mackeen (@donmackeen) reported from Glasgow, Scotland@virginmedia Service still screwed up, any ideas when this will be fixed @virginmedia?
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Paul Wilcox (@NorthernSaint72) reported from Barrhead, Scotland@virginmedia your broadband service is woeful. Every single day for months it goes off. Stuck in a contract that does not provide the service we pay for. All we are told there is an issue in our area. You won’t have any customers here soon.
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Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia Can anyone advise when I will have Internet. Been down since early hours and I return to work from home tomorrow. J6st says there's intermittent connection issue.
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bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland@virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom
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Alexander Adair 🌙 (@AlexxAdair) reported from Glasgow, Scotland@virginmedia Literally calling to cancel my package and I can’t get through
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Wilson (@wilsonfkp) reported from Renfrew, ScotlandBroadband is down, @virginmedia I guess this is affected by @ScottishPower blackout in PA4
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𝕽𝖚55𝖊𝖑𝖑 𝕱𝖚𝖑𝖙𝖔𝖓 (@rjmfulton) reported from Thornliebank, Scotland@virginmedia hi, just wondering if your support staff are trained on identifying and handling complaints properly? So far “to express my dissatisfaction” and “I would like to complain” haven’t worked.
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Hugh Moan 💙 (@weeshug72) reported from Glasgow, Scotland@virginmedia why just you just call me under the guise of "offering me a discount on my services" then offer me a deal that means me paying for an extra service I don't currently use or want?
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Algerish Lass 🏴💚 (@NasceraMahria) reported from Airdrie, Scotland@virginmedia honestly your service is shite
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Skids (@drdjmarks) reportedI've had half a dozen or so emails from @virginmedia in the last 6 months offering me a new hub at no extra cost. Each time I'm asked to click the link to order, but each time it merely takes me through to my current service status with no option to order? Extremely annoying.
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liam (@liamsimo95) reported@virginmedia sort your ******* wifi out you pack of useless ***** how hard is it to provide the best service?
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JC (@SaffaJC) reported@virginmedia been on a call for over 5 hrs. They messed up my details with O2 now I pay for an account I can’t access have no SIM card for. The most pathetic customer service ever. I video recorded at lest an hour of the conversation to upload to tic tok
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steve smith (@true_faith586) reported@virginmedia Nigh on impossible to get through to your customer services. Agreed a new much cheaper broadband deal with you earlier in the year but I'm STILL being charged the OLD price for the OLD deal 😡
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Mark Swinglehurst 🏴 (@Swinney_10) reported@virginmedia had a text to say broadband and TV should be back on, but nothing been on since yesterday in the SA5 area, can you explain what's happening as the time keeps being moved forward on the issue checker
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Paul Hulse (@paulpresenteruk) reportedCan’t believe the amount of intermittent issues of late with @virginmedia it’s really not acceptable at all!
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Peter mcclurg (@peter_mcclurg) reported@virginmedia I am assuming there will be refund credited to my account as this issue has been ongoing for over 21 days. It is utterly dreadful service and so frustrating.
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Katy ☆ﾟ.*･｡ﾟ☆ﾟ☾ .⭒˚ 🐈⬛🌌🌙 (@celestialdawwnn) reported@virginmedia broadband has been down all day in da14, when is this expected to be resolved? Thank you
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Jon Phillips (@JonPhil86828440) reportedOf course my @virginmedia service goes down when I am trying to watch Roland Garros!!!
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Lee (@leemanchester05) reported@virginmedia Internet has been down for a few hours in Salford, hope it’s getting fixed soon!!