Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G51, G1, G5, G66, G32, G33 and G77.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 01/16/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Paisley, Bellshill, Hamilton, Uddingston, Cumbernauld, Airdrie, Motherwell, Erskine and Renfrew.

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City Problem Type Report Time
United KingdomGlasgow Total Blackout
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • paulyboy1888 Paul Craig (@paulyboy1888) reported from Glasgow, Scotland

    @Maca34938981 @virginmedia Mine has been fine all day, it’s broke into area codes not postcodes, your area must be down, I’m ok in penilee

  • InnesRoss2 Innes ☺️🌷 (@InnesRoss2) reported from Glasgow, Scotland

    @virginmedia Our internet has been down all day and I’ve tried everything to fix it. Please help!

  • ryang23_ ryan (@ryang23_) reported from Glasgow, Scotland

    @virginmedia why’s the Internet down?

  • XRachelRoss Rachel ♥ (@XRachelRoss) reported from Kirkintilloch, Scotland

    Complaint raised with @virginmedia on the 17th of December when my bill was produced (for more than double what it should be) and still haven’t heard anything yet they managed to take the incorrect payment. Shocking service.

  • Doug1tux1 Douglas lindsay (@Doug1tux1) reported from Glasgow, Scotland

    @virginmedia you should tell your Indian call handlers who are cold calling old customers not to shout at them for not being with virgin media, it’s just rude.

  • ifeelalright Sam (@ifeelalright) reported from Motherwell, Scotland

    @virginmedia Can't help but notice the same thread in the replies to your tweet. Terrible service, broad band cuts out constantly and no deals for long time customers. I agree with them all. Watch for the bot response below👇👀

  • ConorBurns67 Conor Burns (@ConorBurns67) reported from Coatbridge, Scotland

    @virginmedia Wifi still not working. Been down for about 4 days now. Ended up unplugging our superhub 2 and plugging in the superhub 3 which was sent out a while back. Still not working though

  • XRachelRoss Rachel ♥ (@XRachelRoss) reported from Kirkintilloch, Scotland

    @virginmedia Great help. After 3 days of texting with people for help I’ve been told to phone up to resolve. Your departments are a mess & the times I have to wait for YOU to fix YOUR mistakes are a joke.

  • paulyboy1888 Paul Craig (@paulyboy1888) reported from Glasgow, Scotland

    @Maca34938981 @virginmedia Definitely, when mine is down my catch-up on my tv box and everything is down, is crazy how much we rely on broadband now, no Netflix nothing

  • jonzo1 Jonathan Abourbih (@jonzo1) reported from Glasgow, Scotland

    @virginmedia my internet has stopped working a few minutes ago. Any network issues in South Glasgow?

  • jools2009 Julie M 😇😹😷🌈 (@jools2009) reported from Glasgow, Scotland

    @virginmedia He has been cut off because of an outstanding payment which he does not owe and should have been removed. I’ve had to phone so many times and it hasn’t been fixed. I was told there would be no more issues now he’s been cut off!!!

  • evilgareth Gareth King (@evilgareth) reported from Glasgow, Scotland

    Hey @virginmedia any clues when our broadband will be back? Slipped fix time twice & the other services (phone, TV) work... Unlike myself, partner & kids who can't as we've been offline all day now

  • evilgareth Gareth King (@evilgareth) reported from Glasgow, Scotland

    @virginmedia The fix time has twice slipped.. it's "not ideal" that we are trying to work offline as a teacher & Citizens Advice Bureau manager (in addition to offline homeschooling now too) #virginmediadown #homeschooling

  • gilkes1975 Gillian Cruden Kelly (@gilkes1975) reported from Bishopbriggs, Scotland

    @virginmedia can you help me I am constantly getting an error message ‘ops something went wrong’ when trying to view recorded programmes?

  • MCrothall Marc Crothall (@MCrothall) reported from Milngavie, Scotland

    @virginmedia Not a 100% as signal dropped out a few times during the day mid meeting /lesson- better today & hopefully it will hold up in days weeks ahead as it looks like we are in for a longer haul with #homeschooling #workingfromhome

  • connor_gary Gary Connor (@connor_gary) reported from Dullatur, Scotland

    @virginmedia @MartinSLewis I am trying to cancel my contract due to price hike. Contact number unavailable and up to 4 hour wait on chat. Plenty operators available when you cold call customers. Please sort out phone and chat response

  • ConorBurns67 Conor Burns (@ConorBurns67) reported from Coatbridge, Scotland

    @virginmedia Both not working

  • ryang23_ ryan (@ryang23_) reported from Glasgow, Scotland

    @virginmedia any updates on the internet being down g51

  • evilgareth Gareth King (@evilgareth) reported from Glasgow, Scotland

    @virginmedia That's the issue. The status bit on the site doesn't get updates...

  • LarryCuffe Larry Cuffe (@LarryCuffe) reported from Hamilton, Scotland

    HELP! I am trying to contact Virgin Media to drop TV from my package. When I phone a robot, with a warm and friendly voice redirects to the website. I then have a typed conversation with a warm and friendly robot who sends me to the phone. How do I get to speak to a real person?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ellihb1 ellihb (@ellihb1) reported

    @virginmedia I want to cancel my broadband. I have already filed a complaint as you're trying to charge an early termination fee even though I'm out of contract. This was closed without anyone actually speaking to me. I can't get anyone on the phone either. Please contact me asap

  • dirty_hb ***** HB (@dirty_hb) reported

    @virginmedia So far •not told contract was extended for change in package •I had to keep contract even though I'd moved •Then I could cancel as I'd moved but..not in fact cancelled now unpaid bills #WeReallyDontGiveAF @virginmedia

  • Arthur_James999 Accidental Tourist (@Arthur_James999) reported

    @virginmedia have been trying to contact you for three days to cancel our contract due to the price hike. I think a call to the OFCOM ombudsman is in order.

  • LilaCav LCL (@LilaCav) reported

    @virginmedia The issue has been going on since beginning of December! We need better service ASAP and compensation!

  • davidedmunds David Edmunds (@davidedmunds) reported

    @virginmedia V6 box, happens on all channels and on demand, but it doesn't happen on my smart TV on demand so clearly a problem with the v6 box

  • EdstromHelga Helga Edström OBE (@EdstromHelga) reported

    @virginmedia Someone coming out on Wednesday. If they cant fix the new hub we will go back to the old one.......

  • ayudoteyo Ayudoteyo (@ayudoteyo) reported

    @virginmedia 2 days and many calls trying to speak to an agent to cancel the broadband contract… Managed to speak to an agent that was supposed to transfer the call to a different department after 30 min waiting the connection dropped. Terrible customer service

  • Mikedonnylad Mikey B (@Mikedonnylad) reported

    New tactic from @virginmedia make the wait times that long on the phone that you lose the will to live while trying to cancel your service. Urgh! 24 minutes and counting! 🤯😤

  • peterdonnellykk Peter Donnelly (@peterdonnellykk) reported

    @virginmedia .@virginmedia you've moved my installation date for the fourth time. It is now scheduled to take place 2.5 months after I originally booked it. Your installation waiting times are insane and your customer service is the worst I've ever dealt with

  • davidGAAdawson1 𝔇𝔞𝔳𝔢 𝔇𝔞𝔴𝔰𝔬𝔫 (@davidGAAdawson1) reported

    @virginmedia My parents have not had any Internet since Thursday. They keep trying to call and have no luck getting it sorted. Can you help