Virgin Media outages and service status in Glasgow, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 3 outage signals in the last 24 hours around Glasgow, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 11, 7:46 PM GMT+1.
- Internet (50%)
- Wi-fi (26%)
- Total Blackout (15%)
- TV (5%)
- E-mail (3%)
The latest reports from users having issues in Glasgow come from postal codes G71 , G51 , G1 , G3 , G20 , G69 , G12 and G31 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 11: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Clydebank, Paisley, Cumbernauld, Bellshill, Bothwell, East Kilbride, Airdrie, Coatbridge, Hamilton, Erskine, Larkhall, and Johnstone.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 25 minutes ago |
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Wi-fi | 6 hours ago |
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Internet | 9 hours ago |
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Internet | 1 day ago |
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Total Blackout | 1 day ago |
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TV | 1 day ago |
Nearby cities with recent reports
2 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Karen Sime 💙 #TeamNHS (@Karencrafts) reported from Glasgow, Scotland@MargMarvelous @virginmedia I know. Virgin is down in Glasgow but I still need a new hub as the reset button on mine is broken. I’ve been going in circles on the app and website for the best part of an hour. A simple email address would have resolved it in 5 minutes!
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Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia Hi, my broadband is down again, the same result intermittent connection but I've no app access I.e netflix etc. Any idea the problem and when it will be fixed?
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don mackeen (@donmackeen) reported from Glasgow, Scotland@virginmedia Service still screwed up, any ideas when this will be fixed @virginmedia?
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Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland@virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!
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Naveed Asghar (@naveedasghar) reported from Glasgow, Scotland@virginmedia @stephenblack32 Shocking to say the outage fix could take up to 5th Jan in Glasgow. over a week with no internet during the festive period is unacceptable. I will be cancelling my virgin fibre today.
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Kieran Reynolds (@keybo7) reported from Clydebank, Scotland@virginmedia How did folk manage to buy these when site down?
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bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland@virginmedia The checks tell me there are issues. regardless I don’t really care about wider issues in my area. I’ve been sent in a loop for the past month and it’s still broken, I’ve been paying for this time and not receiving a service - this is not the first time either @Ofcom
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wolfofwhickham (@wolfofwhickham) reported from Glasgow, Scotland@virginmedia are you going to answer any of my complaints???? It's been weeks How can you keep getting my bill wrong ? Spoke to your agents many times .... Poor poor service ..... #poorservice #badservice #bad
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Ironside Design (@ironside_design) reported from Kirkintilloch, Scotland@virginmedia Hub3.0 no problems with connection and had a few other Virgin customers say the same about connections dropping out
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Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia OK. That's fine . Every time I service check my broadband it tells me there's a fault in my area and its being investigated and to come back in 24 hours and it will be looked into but when I do this it just gives the same response . Its very confusing. And not very helpful at.
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Elenita (@Coops_71) reported from Thornliebank, Scotland@virginmedia is there a problem with email all of a sudden? It was working this morning and now when I try to send an email from Outlook or on my iPhone, I’m told my password is wrong and when I try to log onto webmail I’m told I have no password.
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AR #55 (@G1NG355) reported from Glasgow, Scotland@virginmedia Cannot be rectified as the services have been disconnected. I spoke with someone on Friday that said services would be reinstated within 4 hours. After 6 hours, we received nothing. Called back and basically said that call never happened and have no log of the call.
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Vero Walters (she/elle) (@csersrule) reported from Milngavie, ScotlandSo this is new- I spoke with a CSR @virginmedia in Scotland. I struggled with her accent & she got irritated with me & snarled "Do you even understand English?" I mean, I have a few degrees issued from Canadian universities... maybe they felt bad for me?
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Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland@virginmedia must be the worst company in the world to sort out an issue. Can’t even say their customer service is bad, as can’t get talking to a human being!! Time for change!😤
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Iain Montgomery (@H0raceWimp) reported from Dennistoun, Scotland@virginmedia What am I supposed to do when your systems fail and there is no-one to contact for a fix?
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Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland@virginmedia There is no dial tone and I’ve tried another phone and line is still dead, so it must be the socket that is broken. I’m out now until 1230 if someone can arrange even a web chat as it’s almost 2 months without phone.. Ty
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HotspurHurly61 🤍⚽💙 (Sean Hurl; Legacy Fan) (@HotspurHurly61) reported from Paisley, ScotlandDear @virginmedia are you having issues with internet connectivity in PA1 1xx area?
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oor Jim (@jimnimmo60) reported from Airdrie, Scotland@O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.
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Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported from Glasgow, Scotland@virginmedia broadband and TV down for 12 hours, having to tether to my mobile so that I can work from home today. 🙁
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Alan 🍀 (@bhoy_al) reported from Glasgow, ScotlandNever ever going with Virgin Media again. Internet has been down for nearly 24 hrs, and it's been down nearly everyday for at least 1-5 hours over the course of the last week or two.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alloqui Strix (@AlloquiStrix) reported@virginmedia an outage in my area since Tuesday. There is supposed to be a means to register for compensation for loss of service, but the website doesn't contain any buttons to do so - are you making it difficult on purpose noting "if you do not register you don't qualify"?
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Ricky Butcher (@rickybutcher_) reported@virginmedia 5 mins left in the match & forced to sit through 3x 20/30 second ads for Real Madrid Vs Bayern Munich. I promise you, whatever pennies you're gleaning from people tuning in late they are wildly offset by those who'll swear never to give you another penny otherwise.
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🇫🇷OFFICIAL FRANCE 4K IPTV🇫🇷🇫🇷 (@ukiptv216695) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV30 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies 🇺🇸🇬🇧🇫🇷
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Joshy R 🌒 (@JJRussell95) reported@virginmedia don’t care about about their vulnerable customers and their Customer service are useless Robots reading off a script @VirginMedia_TV
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Jane Samuels (@janeamanda67) reported@virginmedia I have already done that multiple times and there is an issue in my area, which was confirmed by customer services, but taking 10 days to rectify it is not acceptable
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Geoff Baldock (@Geoffb85) reported@tw1tterlawsey @virginmedia @sky Same poor service but still using the V6 box as not convinced on the TV360 format
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HTL83 (@HTL832) reported@virginmedia can someone for the life of me help me out with this linked Virgin & 02 apps, can’t sign into my Virgin app, as my Virgin and 02 are u der two different emails. So tried merging them 3 times now! And still no joy!! can’t log into my Virgin at all! I’m so frustrated
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Rolland Law (@rolo852010) reported@virginmedia Can you not just reply on here and just explain ? There is nothing secret about this post there’s nothing to hide it’s a general question regarding the cool down period.
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Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reportedHad quite a battle with Virginmedia this morning when reporting a fault . Wanted me to crawl down on the floor and reach behind the cupboard to start unplugging and then plugging things back in again. Explained in the to her that I have arthritis in my spine as an elderly person and it took a real battle to get them to send a Technician out - apart from anything else tiring having to navigate all the various menus to even get to speak to a human being. Really beginning to wish I had not renewed my contract with #Virginmedia and had gone elsewhere @virginmedia .
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Alan Roberts (@AlanRob68902430) reported@EE your customer service imo now falls below even virgin media, 28th day of a complaint today so there is a dispute on the account, I'm currently on hold to some foreign country collections team, if the complaint is not escalated to exec team now I want a deadlock letter and