Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Glasgow come from postal codes G71, G51, G1, G66, G5, G32, G33 and G73.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 01/21/2026 21:45

January 21: Problems at Virgin Media

Virgin Media is having issues since 02:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Coatbridge, Johnstone, Paisley, Bellshill, Hamilton, Uddingston, Cumbernauld, Airdrie, Motherwell, Erskine and Renfrew.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomCoatbridge Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • CarolePaton Carole Paton (@CarolePaton) reported from Renfrew, Scotland

    @virginmedia Still waiting for a response. Customer service is an absolute joke.

  • magnusjoss Max/Magnus Joss (@magnusjoss) reported from Glasgow, Scotland

    @virginmedia It's not an area issue; you prematurely closed my account on the wrong date as I'm moving house and the team members handling the cancellation put the wrong date in. I phoned customer service yesterday morning and was able to be reconnected, it's fixed now.

  • ScoJeep JeepSco - MM7SCO (@ScoJeep) reported from Cumbernauld, Scotland

    @virginmedia I sent a complaint in to your company 10 days ago regarding my shocking ping rates and slow speeds on my broadband. Still no response, not even to confirm you received my complaint. After 1 hour on hold without even speaking to an agent, I get disconnected.

  • Coops_71 Elenita (@Coops_71) reported from Thornliebank, Scotland

    @bless_machine @SkyUK @virginmedia Thanks, but my parents have cable and no issues. And I don’t think they ever had a 47% increase on their monthly bill with no warning.

  • Websergeant Stephen (@Websergeant) reported from Kilbarchan, Scotland

    @virginmedia is there a known problem in the PA10 area?

  • steebee35 Steebee (@steebee35) reported from Glasgow, Scotland

    @virginmedia I haven't been able to watch my virgin go app for months, continually being asked to register the same device to the point I can't watch anything, useless service

  • cdoolan78 Charles (@cdoolan78) reported from Kirkintilloch, Scotland

    @virginmedia can u get my WiFi sorted not paying £54 for this **** going to another company this is the third day running and not even getting a response of u !! Supposed to get 108mb and getting 5🤬🤬

  • santimatalonga Santiago Matalonga (@santimatalonga) reported from Paisley, Scotland

    Dear utilities providers (ex @virginmedia & @BritishGas), if you are offering support via chat, embrace that communication is asynchronous. Can't wait around d for you to pay attention, but i will answer eventually. @hp instant ink got this concept. Ask them!

  • johnnie_mc Seonaidh McIntyre🕷️🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@johnnie_mc) reported from Paisley, Scotland

    @virginmedia Set up has failed of my new hub 3 router received today, I have checked all connections & tried to call but the call center is closed. Can you please help?

  • allymcnab1 Ally (@allymcnab1) reported from Clydebank, Scotland

    @virginmedia tv go app not working,, trying to sign in keep getting,,, oops service not available at the moment try again later ,, any fixes

  • magnusjoss Max/Magnus Joss (@magnusjoss) reported from Glasgow, Scotland

    No Internet in my flat for the next few days since virgin media is ~incompetent~ so could somebody, like, pop a red or blue smoke signal somewhere if one of the candidates reaches 270?

  • RonnieM87485 RonnieM (@RonnieM87485) reported from Glasgow, Scotland

    @debbievee25 @Lord_Carson12 @virginmedia I'm in Balornock, no issues here.

  • NikRattray Nik Rattray 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺⚗️⚖️🔬🧬👨🏻‍🔬 (@NikRattray) reported from Glasgow, Scotland

    @virginmedia been receiving some pretty unhelpful advice from your help desk team with no real resolution. Didnt get a manager's call back and have been treated pretty rubbish. Any chance you can help me?

  • thenewpenny OG Nasty (@thenewpenny) reported from Renfrew, Scotland

    @virginmedia pls advise how I cancel my TV & broadband contract. The website and helpline are not providing any support.

  • Websergeant Stephen (@Websergeant) reported from Kilbarchan, Scotland

    @virginmedia Seemed to settle down after a hour or so, seems to be okay tonight

  • kammysingh74 Kammy Singh (@kammysingh74) reported from Coatbridge, Scotland

    @virginmedia It absolutely shocking that we have to wait nearly a week for an engineer to come out because we have no service at all. In the meantime, I cannot work from home which leads to us as a family losing money especially in the current climate...

  • iain40 Iain Wilson (@iain40) reported from Glasgow, Scotland

    @virginmedia is there problem with ntlworld email accounts just now. Can receive emails but not send. Continually states smpt password wrong

  • andybryan11 Andy Bryan (@andybryan11) reported from Glasgow, Scotland

    @virginmedia is there an issue with the TV GO app? Had an error message last 2 days?

  • cdoolan78 Charles (@cdoolan78) reported from Kirkintilloch, Scotland

    @virginmedia My wi fi is down again getting nothing since I’ve been on this new contract nothing but hassle I’m going to new supplier won’t be touching virgin ever again !!!!!!

  • YvonneDevlin2 Yvonne McAnenay Devlin (@YvonneDevlin2) reported from Glasgow, Scotland

    @virginmedia why my service area 28 Scotland not@🤬 working AGAIN get it SORTED

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NtotheHizzo Oshom Bob (@NtotheHizzo) reported

    @Gunnerzak @virginmedia I didn't like Virgin at all, Internet speed was so bad. Also had the TV package with them and I hated the interface. Who are you going with now?

  • craigieuk Stuart Craig (@craigieuk) reported

    @virginmedia 1/2 In October last year we had to leave our home due to a flooding incident and move to a rental property while repairs were carried out. We transferred existing services from home to rental, and took a new basic broadband contract for home. Now we are moving back and want to

  • Evestradiol Sorceress Ultimessia. (@Evestradiol) reported

    @virginmedia On restart, the initial ranging request fails. We've checked the wires/hardware, so guess it might be an internal fault, something outside the house, or a wider problem.

  • DisleyAndy Andy Disley (@DisleyAndy) reported

    @virginmedia I can’t call 789 as my phone won’t connect to virgin out here, and I cannot use another network as Iv hit my spend cap.. is there an email address that will actually work to resolve this

  • Evestradiol Sorceress Ultimessia. (@Evestradiol) reported

    @virginmedia Holy heck, could I ask the Service Status is updated accordingly at least? Also, could I ask what the nature of the outage, if it'll take that long? Is it likely to be consistently down between now and the 11th? As we both work from home (one in software dev), it'll help a lot

  • dullthings aiden clark (@dullthings) reported

    @virginmedia Do virgin just change people's contracts without their consent on a regular basis now? I need someone to call me asap to get this whole farce fixed as I'm being scammed out of money for a service I can't even use.

  • somepepeshit John (@somepepeshit) reported

    @virginmedia I need someone to contact me about my upcoming connection. New customer and I have to say it's been a shambolic experience already. Not a clue what's going on. Password reset by god knows who on the phone 2 weeks ago and still it's not working to get in

  • kels186 kelly bass (@kels186) reported

    @virginmedia Its not working. Can we go On wats app? Keep trying takes me to a new chat nland won't let me enter my name.. Says invalid

  • LaGazzaLadra Fiona (@LaGazzaLadra) reported

    @virginmedia All those links are for Virgin Media customers. Is the postal option the only way to raise a complaint without an account number? The webform requires a sign-in and the phone number requires account information

  • Evestradiol Sorceress Ultimessia. (@Evestradiol) reported

    @virginmedia Still the same as my first message. The Service Status Check for the area reports no issue. However, the connection check for the Hub does report an issue in the postcode area, but says nothing further. Trying to figure out the contradiction.