Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G72, G12, G40, G78 and G43.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 03/02/2026 04:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Hamilton, Cumbernauld, East Kilbride, Erskine, Motherwell, Airdrie, Larkhall, Johnstone, Bellshill, Bothwell, Blantyre, Uddingston, Coatbridge and Paisley.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomHamilton Internet
United KingdomGlasgow Internet
United KingdomCumbernauld Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • nixxli Nix (@nixxli) reported from Paisley, Scotland

    @virginmedia the internet keeps disconnecting and I’m trying to work from home and I can’t have this effecting my work. There was a problem in the area yesterday but it got fixed now it’s not working again 😡

  • xXxsqueegexXx Louise McMonigle (@xXxsqueegexXx) reported from Cumbernauld, Scotland

    @virginmedia ABSOLUTELY DISGUSTED! My bill £30 higher this month. Charged for calls over 60mins last month. Mortgage! Car! UniversalCredit! All with hours & hours waiting time. Being told tough I have to pay it! Zero help available! Family of 4. Both Self employed. No money! Joke

  • grantfjunior Grant Fleming (@grantfjunior) reported from Glasgow, Scotland

    @virginmedia I’m glad you have plenty of time for social media posts! The service you provide is a shambles! You have zero communication as most of the call handlers can barely understand a word people say Worldwide pandemic and you charge me more with no way of contacting you, parasites

  • grantfjunior Grant Fleming (@grantfjunior) reported from Glasgow, Scotland

    @richardbranson Soon as this is over yer virgin media is getting ripped out my ******* house Offered **** all help for customers , sorry you froze my bt and sky sports only to charge me more money and basically cut my devices off if I didn’t pay it Parasite bastards !!!!!

  • bigvern4 stevo (@bigvern4) reported from East Kilbride, Scotland

    @virginmedia down in the G758SX area. Website not working either.

  • LeeannCorr Leeann Corr (@LeeannCorr) reported from Clydebank, Scotland

    @virginmedia #stayconnected 🤣🤣 WiFi the past few weeks has been horrendous! Get it sorted!! not paying £70 per month for phone and internet for it to be down at least once per day 😡 #robbed

  • ayenaebotherpal ⓄⒷ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ayenaebotherpal) reported from Birkenshaw, Scotland

    @virginmedia Staying connected would be easier if the shite WiFi didn’t cut out every five minutes

  • iyaaruthie Ruth (@iyaaruthie) reported from Clydebank, Scotland

    Apparently Virgin Media is down for the whole of the UK. It’s only been down 5/10 mins for us personally and I’m already having a mini panic 😂

  • squawkbox Will 🇪🇺 (@squawkbox) reported from Glasgow, Scotland

    And it went down again (@virginmedia). Giving up working for today.

  • hazey_81 Alan Hay (@hazey_81) reported from Motherwell, Scotland

    Perfect timing for @virginmedia to go down as people work from home... #virginmedia

  • LeeannCorr Leeann Corr (@LeeannCorr) reported from Clydebank, Scotland

    @virginmedia WiFi is shocking! £70 pm for phone and internet when WiFi constantly goes down! Worst service ever!

  • lornaanne1976 Lorna (@lornaanne1976) reported from Clydebank, Scotland

    @virginmedia we all getting refunds for today's shambolic signal on WIFI!! AOL dial up was quicker than this!!!

  • sandy Gaff-Caped Crusader (@sandy) reported from Glasgow, Scotland

    @tyrantshelp @virginmedia Worst comes to worst I can use tethering for work in the morning but I like to keep this phone in another room to avoid distraction and tenement building walls don’t really let that work

  • amandas45928885 amanda smith (@amandas45928885) reported from Glasgow, Scotland

    @virginmedia my internet is down

  • seanpdkelly Sean Kelly (@seanpdkelly) reported from Coatbridge, Scotland

    @virginmedia WIFI issues all day in ML5. Mobile is also starting to play up with full reception 3G/4G intermittently dropping on my phone.

  • _Grejurn Grejurn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 @FurLough 2020 (@_Grejurn) reported from Glasgow, Scotland

    @virginmedia @dyna_qual I'm your customer VM. I had a catastrophic no ranging response T3 Time Out logged at 11:55, so I'd say it's too early to tell if the issue has actually been resolved

  • bohan1989 Andrew Bohan (@bohan1989) reported from Johnstone, Scotland

    You know @virginmedia must be down when the status checker isn't loading. Must be a pretty big outage.

  • grantfjunior Grant Fleming (@grantfjunior) reported from Glasgow, Scotland

    @Virgin_Victoria @virginmedia No thank you . Don’t need virgins idea of “help” . Be switching to sky first opportunity i get

  • Kaitlinn98 Kaitlin 🌅 (@Kaitlinn98) reported from Renfrew, Scotland

    I’m going to explode with rage over the Virgin Media WiFi not working properly. A big ball of RAGE!

  • AntonyTLockhart Antony Lockhart (@AntonyTLockhart) reported from Glasgow, Scotland

    @virginmedia working from home and everything’s gone down. Gimme the rest of the night off and take at least 2 hours to fix this

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Mr_Barnz Ian (@Mr_Barnz) reported

    @virginmedia can you reply to this please ? I’ve spent over an hour over 2 days trying to get through and confirm that you’ve processed my cancel request - do you confirm via email text post or anything??

  • lisa_tooley Lisa (@lisa_tooley) reported

    @virginmedia I didn't say you wanted to cancel I'm asking how to cancel when everyone keeps saying I need to add TV or take a discount then tells me I need to speak to cancellations. Every time I speak to cancellations. How do I cancel if you're deliberately preventing me?

  • EjKwarteng EjKwarteng (@EjKwarteng) reported

    @virginmedia @virginhelp Hello, i want to cancel my subscription. Mainly my tv and just want the standard channels

  • ghada087 ghada elnajjar (@ghada087) reported

    @virginmedia @al_quiz Non of your numbers works, keep cutting off all time, we want to cancel our contract with you as simple as that. OR may be this will go on till our one month warning end may be?????

  • lou777cy LM (@lou777cy) reported

    @virginmedia Is there a direct number for the installation team to reschedule. I can't really hang on much longer on this call before someone picks up... (1hr10mins and counting....what a waste of a day).

  • EjKwarteng EjKwarteng (@EjKwarteng) reported

    @virginhelp @Virgin @virginmedia Please do. I have called again and have now been waiting 30 minutes. This isn’t good customer service at all!

  • talia_leela Talia Leela (@talia_leela) reported

    @virginmedia I have spent hours trying to reach you by phone so that I can terminate my broadband contract but no one picks up / I am hung up on / your system is down. You have no contact email. How do I get in contact ?? #virginmedia #CustomerExperience

  • lisa_tooley Lisa (@lisa_tooley) reported

    @virginmedia Yes, they transferred me to faults, who transferred me back to complaints who then put the phone down when I insisted on cancelling. Twice

  • tommyboy1874 thomas hill (@tommyboy1874) reported

    @virginmedia on hold again for 1 hour for to disconnected again why is it so hard to cancel

  • RodrigoJordao13 Rodrigo Jordao (@RodrigoJordao13) reported

    @virginmedia Called 4 times over the last two days, over 2 hours of hold in total and every time I get connected, I get silence for 2-3 minutes, no reply before I get hung up on. Disgraceful customer service, I'll just have to send notice of termination of contract via letter