Virgin Media Outage Report in Glasgow, Scotland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Glasgow come from postal codes G71, G51, G1, G66, G4, G22, G52 and G42.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (19%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Uddingston, East Kilbride, Bellshill, Erskine, Hamilton, Cumbernauld, Coatbridge, Johnstone, Paisley, Airdrie and Motherwell.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Uddingston |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
-
rach ✨
(@seawxy) reported
from
Motherwell, Scotland
@virginmedia no, i’ve not received a resolution. someone contacted me regarding the complaint, then when i responded, they have just ignored it. the complaint is regarding incorrect billing and poor customer service.
-
AR #55
(@G1NG355) reported
from
Glasgow, Scotland
@virginmedia Well that's another inconvenience. I can't put into the limited characters what we've been through since Friday with your service.
-
Alan Lappin
(@GiggsyBlantyre) reported
from
Hamilton, Scotland
Here @virginmedia - any idea of some suggestions please, on how to contact your complaints/Customer Relations Team about a complaint I’ve submitted? Tried phoning, passed from pillar to post in the sub-continent, and getting nowhere. Two words: NOT GOOD ENOUGH.
-
graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help @virginmedia
-
Redemption80
(@RedemptionBroon) reported
from
Birkenshaw, Scotland
@GSpellchecker @virginmedia They are rarely competent, not as bad as Vodafone but no one is. Broadband speed wise though no one is close so no interest in cancelling.
-
Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia any chance you can contact me regarding my house phone which hasn’t worked for 7weeks. Have written to Sunderland and spoken to robots, and constantly get told to dial 151 which I can’t as house phone line is the problem!ty
-
AR #55
(@G1NG355) reported
from
Glasgow, Scotland
@virginmedia that's us done with you guys.. We've been a customer of 30 years and incompetent staff have completed f*cked up.
-
James
(@jpcarr85) reported
from
Glasgow, Scotland
@virginmedia Folks, wifi down in Glasgow
-
Alan Lappin
(@GiggsyBlantyre) reported
from
Hamilton, Scotland
@mcneill1967 @virginmedia Not filling me with confidence! Phoned for update, boy said he could help, which he couldn’t. Asked to be put through to CRT, “I’ll do that”. “Hello, Retention Team”. Nope.
-
Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia How can I phone 151 when my phone line isn’t working! And yes, I’ve dialled the 0345 number on many occasions yet still can’t speak to anyone!!no doubt I will hear from you when I cancel my direct debit and move to another supplier!
-
Lady Ra_Bleather🏴🇺🇦
(@ra_bleather) reported
from
Motherwell, Scotland
@virginmedia After spending hours trying to get through to you yesterday on the phone I raised a complaint about that. Solution this morning? ‘Call us’ is this a joke? Are u so think? #dreadfulservice
-
Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia It says there are no problems in my area!what does it take to actually speak to someone, or get a technician out to check where fault is originating from!it’s absolutely shocking!Ive worked in customer service for a good many years, and never experienced such awful service!
-
Ironside Design
(@ironside_design) reported
from
Kirkintilloch, Scotland
@virginmedia Hub3.0 no problems with connection and had a few other Virgin customers say the same about connections dropping out
-
Gallagher D
(@Jockthrax) reported
from
Airdrie, Scotland
@virginmedia Possibly the worst company I have ever dealt with. Cut off twice. I only wanted to buy a new remote. Absolute shambles of a company. Disgraceful customer service.
-
Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia I’ve phoned numerous times and had to hang up as constantly kept waiting, but will try again this evening when it might be easier to speak to someone
-
Kevin Jackson
(@kevinnjackson) reported
from
Thornliebank, Scotland
@virginmedia is there an issue with Virgin Media broadband and phone connection in Glasgow? Neither are working for us and we can log a fault online
-
AR #55
(@G1NG355) reported
from
Glasgow, Scotland
@virginmedia Yes, we got our package reduced.. And was quoted a price for basic TV, phone line and WiFi.. We received an email confirming this but upon receiving this our TV services was disconnected. On the email it stated that no TV service was included, upon calling up.. We were told this
-
Algerish Lass 🏴💚
(@NasceraMahria) reported
from
Airdrie, Scotland
@virginmedia honestly your service is shite
-
Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia There is no dial tone and I’ve tried another phone and line is still dead, so it must be the socket that is broken. I’m out now until 1230 if someone can arrange even a web chat as it’s almost 2 months without phone.. Ty
-
𝕽𝖚55𝖊𝖑𝖑 𝕱𝖚𝖑𝖙𝖔𝖓
(@rjmfulton) reported
from
Thornliebank, Scotland
@virginmedia hi, just wondering if your support staff are trained on identifying and handling complaints properly? So far “to express my dissatisfaction” and “I would like to complain” haven’t worked.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
shakeyjones1
(@shakeyjones1_YT) reported
@virginmedia Are you ***************, the internet has been down for a day now. Other companies such as Roblox, mojang and more fix their servers within a few hours, what’s taking so long
-
Ryan Bruce
(@Ryanb9509) reported
@virginmedia I’ve rang that number which is also an automated service and doesn’t get me anywhere.
-
Andy Golds
(@andyg81) reported
@virginmedia Same every day for past week honestly customer service is an absolute joke I’ll be ringing up tomorrow to cancel my services. Shouldn’t have to reboot every day to get a signal
-
An Fear Ciúin
(@RdFalls) reported
@virginmedia The update said the estimated time to fix is 5th October??? Really?
-
💙Shelley
(@SonicUtd) reported
@virginmedia Extremely poor customer service, operative did NOT listen to my mum (I was present) she felt pressured and just wanted to take any deal in the end to get off the phone!
-
Aidan Torbitt
(@AidanTorbitt) reported
@virginmedia Yes these things happen & they get fixed, but from what I can see there has been no attempt to have this outage fixed in the last 24 hours & hence why there is no plan for any work to be done in the next 20 hours either.
-
Bubbles&Bling
(@AudreyBubbles) reported
@virginmedia I ordered cables over 3 weeks ago, apparently the initial order was cancelled although I was promised by engineer and customer service they were dispatched, reordered 2 weeks ago and still nothing … I have wares hours and days trying to get an answer
-
Lee J
(@LeeJ79) reported
@virginmedia Travelodge York wifi service unavailable (can't log in, can't reset pswd). I paid for 48 hours yesterday how do I get a refund? This is affecting my ability to do some work whilst away from home
-
🌈\o/☘
(@Clare_Bear_96) reported
@virginmedia also this household has no mobile phones so they have no way to contact emergency services or family etc if required, which means your company is potentially putting lives at risk!
-
Steve Primrose
(@StevePrimrose1) reported
@virginmedia 1.40 hours today? even more lost time yesterday - what is wrong with your customer service. why cant i shut down my account online??!?!