Virgin Media outages and service status in Glasgow, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 8 outage signals in the last 24 hours around Glasgow, including 8 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 24, 11:44 AM GMT+1.
- Internet (68%)
- Wi-fi (16%)
- TV (6%)
- Total Blackout (5%)
- E-mail (3%)
- Phone (1%)
The latest reports from users having issues in Glasgow come from postal codes G71 , G1 , G51 , G3 , G72 , G20 , G73 and G31 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 24: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Clydebank, Erskine, Barrhead, Paisley, Hamilton, Airdrie, Bellshill, Johnstone, East Kilbride, Renfrew, and Bothwell.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 hours ago |
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Wi-fi | 3 hours ago |
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Internet | 16 hours ago |
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Internet | 17 hours ago |
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Wi-fi | 18 hours ago |
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Internet | 19 hours ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia Hi, my broadband is down again, the same result intermittent connection but I've no app access I.e netflix etc. Any idea the problem and when it will be fixed?
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Colin M (@oletalk) reported from Glasgow, ScotlandWhat's going on with @virginmedia broadband just now? Just managed to find out on 150 that they seem to be doing (emergency?) maintenance of some sort. Is this how they justify "returning to the office"?! 🤪
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Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland@virginmedia There is no dial tone and I’ve tried another phone and line is still dead, so it must be the socket that is broken. I’m out now until 1230 if someone can arrange even a web chat as it’s almost 2 months without phone.. Ty
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Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia OK. That's fine . Every time I service check my broadband it tells me there's a fault in my area and its being investigated and to come back in 24 hours and it will be looked into but when I do this it just gives the same response . Its very confusing. And not very helpful at.
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Elenita (@Coops_71) reported from Thornliebank, Scotland@virginmedia I’ve waited 12 hours and still have the same issue
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Wilson (@wilsonfkp) reported from Glasgow, Scotland@virginmedia I guess it's being restored, I'm on a wired connection and last night and early this morning was like connecting and disconnecting, a bit unstable but I guess your team is working on it
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dios mio la creatura 🏳️🌈🇺🇦 (@lordofanywhere) reported from Glasgow, Scotland@virginmedia is a complete and utter joke in Glasgow. Apparently there is a fault and won’t be resolved until January 5th. On Twitter, they redirect us to the service status page, which is “experience some problems” and we can’t check service status. Compensation is in order.
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Wilson (@wilsonfkp) reported from Glasgow, Scotland@virginmedia seems to be down in Renfrew... No internet for tonight 😭
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Respawn Doesn't Respond (@PotatoAimZero2) reported from East Kilbride, Scotland@virginmedia Connection keeps cutting every 45 or so minutes. Receiving 0 to no network what so ever at any giving time. "Unstable network". Before you asked yes the router has been reset and tested multiple times. Turned off and on and yet still the same issue.
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Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland@virginmedia It says there are no problems in my area!what does it take to actually speak to someone, or get a technician out to check where fault is originating from!it’s absolutely shocking!Ive worked in customer service for a good many years, and never experienced such awful service!
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Redemption80 (@RedemptionBroon) reported from Birkenshaw, Scotland@GSpellchecker @virginmedia They are rarely competent, not as bad as Vodafone but no one is. Broadband speed wise though no one is close so no interest in cancelling.
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rach ✨ (@seawxy) reported from Motherwell, Scotlandbeen trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of house 🖕🏽
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Hugh Moan 💙 (@weeshug72) reported from Glasgow, Scotland@virginmedia The solution is leaving so I don't have to use more electricity.
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AR #55 (@G1NG355) reported from Glasgow, Scotland@virginmedia Now we're looking at alternative suppliers as we're absolutely disgusted. Loyal customer for 30plus years.. Thousands upon thousands spent.. For what?
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Iain Montgomery (@H0raceWimp) reported from Dennistoun, Scotland@virginmedia What am I supposed to do when your systems fail and there is no-one to contact for a fix?
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Naveed Asghar (@naveedasghar) reported from Glasgow, Scotland@virginmedia @stephenblack32 Shocking to say the outage fix could take up to 5th Jan in Glasgow. over a week with no internet during the festive period is unacceptable. I will be cancelling my virgin fibre today.
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bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland@virginmedia As I said earlier, I’ve had no internet for the past month and continue to be charged. I can’t use most of your support services as I’ve never been sent any of my customer information @virginmedia
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Ross R MacLean (@jamboross) reported from East Kilbride, Scotland@virginmedia As a mark of respect,have you given us all the day off from the internet? Nothing working again!!! Getting pretty fed up with this, and yes I've checked your service online.
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Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia Hello I have no tv service and also cannot get into my account to do service check. ML1 5HD area of Motherwell. Channels are all pixelated and sound affected.
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Banjo (@Chban1967) reported from Glasgow, Scotland@virginmedia Absolute shambles of a company with absolute zero customer care. Phone up and agree a contract only to get something totally different phone to complain they tell you the phones getting cut off, the goalposts get moved continuously, communication atrocious. AVOID!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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GrandaJoe (@GrandaJoe0224) reported@Harjam10 @virginmedia They have always been ****. So bad I moved to Sky!
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Mr chappers (@littlechappers) reported@virginmedia unfortunately I'm leaving you because of the cost of the service was going up to £69 per month but a new customer can get the same package for £24 per month, my disconnection was yesterday Mon 20th July but you still haven't switched it off .
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Virgin Media News (@VirginMediaNews) reportedThe European Commission has fined AliExpress €550 million for failing to adequately crack down on the sale of unsafe and counterfeit products on its site. The Chinese online marketplace had reported that almost 15 million illegal products were recommended to EU users last year, including counterfeit cosmetics, toys, clothes and gadgets. The company has until October to submit an action plan and comply with the Digital Services Act. 📺 More on Virgin Media PLAY
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Virgin Media News (@VirginMediaNews) reportedA man is in a serious but stable condition in hospital following a shooting incident in Limerick. The incident happened at a residence on Hyde Avenue in Ballinacurra Weston at around 4.30pm yesterday. A man in his 60s was taken to University Hospital Limerick to be treated for serious injuries. Gardaí are appealing for witnesses and say investigations are ongoing. 📺 More on Virgin Media PLAY
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R.L. MacMurray 🇬🇧 (@DeviateDefiant) reported@DeviousPL @virginmedia @MoneySupermkt Yeah their C/S is absolutely atrocious, I'm basically 'grandfathered' into VM from when their network was the only way to get more than about 8mbit down. These days the DOCSIS/coax setup is vastly inferior to any OpenReach FTTP, with fibre directly to the socket.
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west witch🇬🇧🏴 (@wishful5thinkin) reported@trapdoor456 @virginmedia Dont touch Virgin, terrible company to deal with
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Shifty (@Shifty_) reported@DeviateDefiant @MoneySupermkt Welcome to Virgin Media, in this house was the same been with them since NTL days and still had better deals for new customers over there loyal paying customers so we switched to Sky. i have to say from my experience had 0 issues.
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UAVHive (@UAVHive) reported@Edeaulx @virginmedia Having worked in telecoms I can vouch for the fact that Virgin Media's customer service is atrocious and I'd argue is the worst in the industry. I would never be a customer of theirs ever again.
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Honest John (@HonestJ89478453) reported@EoinLenihan Virgin Media promoted by FFG without public consultation to status of a Public Broadcasting Co Should not be allowed on X to use an a/c when reporting on a news incident eg. Skerries brawl which denies the public to make comment When they allow only selected accounts reply
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Doire Sheridan (@DoireSheridan) reported@Rugby_Scoop @virginmedia Ireland Derangement Syndrome on full display. Pointing out that a shoulder to the head, where the arm was pre-tucked, should have been a red card, and that slapping the ball down when there was a 2 vs 1 on the outside, should not send a grown-*** man into a fit of hysterics.