Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G32, G3, G40, G14 and G72.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 12/06/2025 15:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Cumbernauld, Hamilton, Airdrie, Motherwell, Paisley, Erskine, Renfrew, Bellshill, Bothwell, Coatbridge, Clydebank, East Kilbride and Johnstone.

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City Problem Type Report Time
United KingdomGlasgow E-mail
United KingdomCumbernauld TV
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • AndyMac2805 Andy 🏳️‍🌈🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@AndyMac2805) reported from Cumbernauld, Scotland

    @virginmedia Thanks for the response, I know you’ll be busy, understandably, but my tv/broadband/phone services are not working, and it’s quite necessary since I need to work from home

  • Keh3112 Karen hughes (@Keh3112) reported from Milngavie, Scotland

    @virginmedia every night our service drops out saying invalid internet connections . I’ve had a new router, there’s no flashing lights just no connection! Can watch tv but not catch up /on demand. Has went on for months! Fed up phoning 🙄

  • minniemilto Jayne Rowe (@minniemilto) reported from Renfrew, Scotland

    @virginmedia is there problems with your service tonight. Parents tv stopped working. He phoned and you were to phone back but no return call.

  • MamaSilverside 🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿MamaSilverside (@MamaSilverside) reported from Glasgow, Scotland

    Oh yay. @virginmedia is down again. Just to make being on lockdown even more fun. 🙄

  • ycruiselesley lesley (@ycruiselesley) reported from Newton Mearns, Scotland

    @virginmedia Not an acceptable service answers really are just to make you go away, which sadly I will now be from from virgin media

  • weedebsie19 Debbie Hughes (@weedebsie19) reported from Airdrie, Scotland

    @virginmedia Evening, is there an issue with the Virgin TIVO box tonight as I’m watching something on ‘My shows’ & it all seems to have stopped working!😢

  • YvonneDevlin2 Yvonne Devlin (@YvonneDevlin2) reported from Glasgow, Scotland

    @virginmedia My Internet connection has been buffering since last week it came back on this morning then just 10 minutes ago went back off I turned the router on and off and it seems fine but it is really annoying so I would like to know if they are problems in my area 28

  • paolodi67 Paolo (@paolodi67) reported from Cambuslang, Scotland

    Everyone should cancel their direct debits for @virginmedia until they start answering their calls and allowing people to downgrade their packages. We’ll soon hear from them then. Please RT #virginmedia

  • StuartHill3 Stuart Hill (@StuartHill3) reported from Motherwell, Scotland

    @virginmedia absolutely disgraceful new customer to virgin 3 weeks ago on deal of £70 a month for 12 month cancelled sports which was nightmare but now they try to take £179 out bank which I block and the cut it off leaving no WiFi or tv .... shocking 3 weeks service worst ever

  • ab533 amanda brown (@ab533) reported from Milngavie, Scotland

    @virginmedia I notice you have ignored me I want to complain as not only have I had crap service I have also had an e mail I am being billed for Netflix! I don’t have an account Never have You are scamming me. I can’t wait to cancel my service after 15 yrs Coz you are incompetent

  • MargotMcCuaig Margot McCuaig (@MargotMcCuaig) reported from Glasgow, Scotland

    @mikeybhoy11 @virginmedia Long may that continue. Checked their site and there’s an issue in Glasgow. Was intermittent all day and now gone completely 😭

  • dyanemccourt Dyane Mccourt (@dyanemccourt) reported from Chapelhall, Scotland

    @reece_dinsdale @virginmedia We got thru after an hour, they are freezing sky sports payments for now. We were £135 got them down to £84, they no longer have over seas advisors working for them there for taking ages to get thru . Keep trying good luck 😉

  • kandibabes Ruth Marshall (@kandibabes) reported from Glasgow, Scotland

    These idiots should pull their finger out and help people with online options. #fuckyourprofits @virginmedia

  • YvonneDevlin2 Yvonne Devlin (@YvonneDevlin2) reported from Glasgow, Scotland

    @virginmedia Well yes it have did the test on my virgin media app why can’t virgin media put a notice or send a notice on this app to tell us network problems in certain areas and also this twitter page why cant it be updated with area out of service terrible 😡

  • StuartHill3 Stuart Hill (@StuartHill3) reported from Motherwell, Scotland

    Shocking @virginmedia brand new customer 20 days ago simple request switch from sports to movies to be told no pay for a service you can’t watch... is this customer service at this time of challenges. Didn’t get this with @skytv 😡😡

  • itsjuststewart Stewart Priest  🌈 🏒 (@itsjuststewart) reported from Clydebank, Scotland

    @virginmedia Thanks ML. My issue is with the misleading info in your initial comms to me. It does not reflect what @TurgenSec says is in the database. I don’t particularly care what you say to the ICO. Your first duty as the data controller is to me, the subject of the data.

  • alanmcgown Alan McGown (@alanmcgown) reported from Hamilton, Scotland

    Looks like a bad move trying to contact @virginmedia when you are held on hold for an hour and still waiting

  • ycruiselesley lesley (@ycruiselesley) reported from Newton Mearns, Scotland

    @virginmedia Sorry they never bothered to get back to me yesterday last message at 15.59 to say looking at account then nothing!

  • IainBaileIain Iain J. (@IainBaileIain) reported from Milngavie, Scotland

    @gillykim55 @virginmedia Think you need to do that by phone. I've not found a way of removing stuff before. They are happy enough to sell you more of their crap online. I'm thinking of ditching @virginmedia entirely. Apart from broadband I dont think I actually use anything else i get from them

  • ycruiselesley lesley (@ycruiselesley) reported from Newton Mearns, Scotland

    @virginmedia Sorry but this number is useless I think it automated not a person! Have no intention of sorting out my problem unless I phone a premium no. Will now be changing provider, 30 years plus with virgin/ntl had enough

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Mansoor86636034 M Alruqi (@Mansoor86636034) reported

    @virginmedia Either ways have failed to serve me. You have 2 options here: 1-Improve the connection to reach 100MB and deduct all daily charges when the connection was down. 2- Cancel my contract

  • Luca_Aros Luc▲ マッチあ (@Luca_Aros) reported

    @virginmedia hi no known issues it says

  • singularityspnt Shaun Aaaaaahllan 😷💀 (@singularityspnt) reported

    @virginmedia I Googled customer services.

  • leelarnerYT Lee Larner **BTEC MORGZ** (@leelarnerYT) reported

    @OwenPowellYT @virginmedia keep his wifi down

  • ConceptLore Conceptlore / 콘셉트로어 (@ConceptLore) reported

    New @virginmedia router has arrived. Network is visible. Nothing will connect. 👍

  • lisawoody84 lisa woodward (@lisawoody84) reported

    @virginmedia please can some one msg me. Internet is awful and my daughter is unable to do school work

  • CTScott_ Chris Scott (@CTScott_) reported

    @virginmedia I want to cancel my broadband so it finishes March 11.

  • Andydempsey6 a (@Andydempsey6) reported

    @virginmedia Trouble with equipment but need to get hold of yr team but seems can’t do that

  • Ed6114 Ed61 (@Ed6114) reported

    @virginmedia Is that where I hold for over four hours, or get told I can receive a text reply that never comes. From previous experiences that is.

  • lostthemapblog Ro (@lostthemapblog) reported

    @virginmedia @QekQekImADuk @QekQekImADuk you can send a written request to Virgin Media Sales Operation Support, Diamond Plaza, Daleside Road, Nottingham, Nottinghamshire, NG2 3GG - do it recorded delivery so they can’t argue!