Virgin Media Outage Report in Glasgow, Scotland
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The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G72, G12, G5, G43 and G40.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Coatbridge, Cumbernauld, Hamilton, East Kilbride, Erskine, Motherwell, Airdrie, Larkhall, Johnstone, Bellshill, Bothwell, Blantyre, Uddingston and Paisley.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Emma Robertson
(@DryBoak) reported
from
East Kilbride, Scotland
@virginmedia is there a simple way to order a replacement sim for someone... Their Sim service has been discontinued and no replacement sent in advance
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Ian Rae
(@IanRae64) reported
from
Cambuslang, Scotland
@virginmedia Thanks for your response Can I please get a credit on my bill? I am not getting the service I paid for
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Scott Cowan
(@ScottCowan5) reported
from
Glasgow, Scotland
@virginmedia The agent over the phone checked with the support team, who advised that because the notes apparently say I didn't ask for a disconnection (I did) then the 30 days has to start from today. I am not paying up to the 9th of November as after Monday I will not be using the service.
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CaseyBlackett
(@CaseyBlackett1) reported
from
Cambuslang, Scotland
Virgin media internet is a piece of ****
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Sue McCaffray
(@midge60) reported
from
Erskine, Scotland
@Virginmedia so I just waited 40 mins trying to get thru to your support got thru and they cut me off! #WiFi
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Martin R
(@MartinR16416014) reported
from
Cambuslang, Scotland
@virginmedia Sick of calling and being Fobbed off . Got a text this morning telling me £140 is being taken again. Direct debit is getting cancelled this morning , what a joke of a service
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Martin R
(@MartinR16416014) reported
from
Cambuslang, Scotland
@virginmedia I called in March to cancel all but my broadband . Having checked my account a month or so ago I realised I was still being charged the full amount . I discussed this with you’re team for hours and had been informed they could see on the system it had been cancelled and
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Donna Hughes
(@weedonski) reported
from
Airdrie, Scotland
@gerriohear @virginmedia @scotgov Is this from home G? Ours has been running so slow the last couple weeks x
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Mhairi Crolla
(@mhairic88) reported
from
Cambuslang, Scotland
@virginmedia hi is there a problem with sound. Half my channels dont have sound.
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Carla🏴👩👦🐱🧘♀️🏃🏽♀️⚽️🔴⚪️
(@KoolMamma) reported
from
Glasgow, Scotland
Hi @virginmedia any response yet please to my tweet yesterday re poor internet speed? #wifi #internet
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Scott Cowan
(@ScottCowan5) reported
from
Glasgow, Scotland
@virginmedia I phoned up on the 15th of September and said I wanted my contract stopped after it ends, which is tomorrow. How is that not cancelling?! I was told I would need to call on the 9th or 10th to cancel my contract, so I phoned today. I'm guessing the calls are all recorded?!
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Yvonne McAnenay Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia sort it out again Virgin area 28 Glasgow problem
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Martin R
(@MartinR16416014) reported
from
Cambuslang, Scotland
@virginmedia I’ve text the number , not sure what details im supposed to leave I might as well add that my internet signal is absolutely horrendous most of the time
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@virginmedia Can someone call me regarding my account I have a complaint also that I will be looking to make
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Gary Preston
(@Gaz_Preston) reported
from
Motherwell, Scotland
@virginmedia Truly awful Internet service provided since I joined 18 months ago. Disconnects constantly, 20mb download speeds when I should be getting at least 200Mb. Home working becoming impossible due to constant outages. Old dial-up connection was better ☹
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Sue McCaffray
(@midge60) reported
from
Erskine, Scotland
1 hr 10 mins on the phone to @Virginmedia to fix my dreadful WiFi and they cut me off!
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Andy Bryan
(@andybryan11) reported
from
Glasgow, Scotland
@virginmedia is the number 0800 052 1251 anything to do with you or was it a scammer? If so not a fan of being cold called to upgrade after only having the service for a few months
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BigBaz
(@barry206) reported
from
Kirkintilloch, Scotland
@virginmedia phones down G66
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Martin R
(@MartinR16416014) reported
from
Cambuslang, Scotland
@virginmedia Same as always . Overcharged for a service I’ve cancelled since March
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Martin R
(@MartinR16416014) reported
from
Cambuslang, Scotland
@virginmedia Seriously ?? - The same number I’ve called many times and never had it resolved ? - brilliant as always. I don’t have a spare 2 hours to get passed about you’re departments and still not have it resolved !
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Duncan Prince
(@duncan_qa) reported
@virginmedia Do newly signed-up mobile SIM only customers use the Vodafone or EE network ? Also, I'm reluctant to go for a 24 month deal. What 30 day or 12 month low cost deals are available ?
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Roger Green 😷🌈NHS🌈
(@GreenMellie67) reported
@virginmedia What is it with the @ClassicFM feed through the tivo box? Terrible stuttering and breakup, unless I pause it for a couple of seconds to buffer. Regularly happens. NO other channel does this. Reboots don't fix anything. All other channels & broadband fine.
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Ludovic
(@WadeLudovic) reported
@designcake @virginmedia Yes, it went down at 02:31 yesterday morning. Their senior engineers don't work weekends, I bet you 50p this won't be fixed until tomorrow morning at the earliest, i.e. when somebody with the knowledge to fix it turns up for work. No engineer is 'on his way', that's a lie.
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Luke Stratton
(@lukestratton) reported
@virginmedia They don’t help at all. As said before, I work in IT, I understand this situation. It’s not the fault that’s concerning me, it’s the lack of communication between VM and your customers. If this is an ongoing issue, why does it disappear from the website every day?
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LunchboxLogic
(@LunchboxLogicYT) reported
@LatenMorris1 @nathjnzy @bt_uk Virgin Media are just as bad, let’s face it, they’re all ******* companies who just care about grabbing money off people who know almost nothing/little about the internet, always Sundays and most Mondays we have problems
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Murasaki 🌚
(@Murasaki_Shi0) reported
@virginmedia That wasn't my question. I'm not looking for offers. Im asking when should u cancel your contract when you want to move to another provider (I dont want to leave early). Should I cancel the day it says 'next upgrade' (21st)? or the 'start date' (22nd)?
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Luke Stratton
(@lukestratton) reported
@virginmedia Yes, there’s an issue every day. And every day it disappears from the service status page and helpline. The connection drops at around 10pm and returns at some point in the morning. This has happened like clockwork 6 times now, yet I’m given the same flat 4pm resolution time.
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Huw C
(@huwc68) reported
@virginmedia You take those options and it just goes through a series of choices, not a person and not a resolution. I'll try the forum
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Leona Hussey
(@leonahussey) reported
@virginmedia Someone is coming tomorrow but I have no working personal alarm. I could fall and I can’t call for help.
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Laxmi Kerai
(@Lalalax) reported
@virginmedia @virginmedia When are you planning on replying to me? How can I file a formal complaint? This is the worst customer experience I've ever had.