Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G1, G32, G51, G3, G46, G13 and G72.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 11/22/2025 05:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Bellshill, Paisley, Cumbernauld, Bothwell, Renfrew, Hamilton, Airdrie, Coatbridge, Clydebank, East Kilbride, Johnstone and Erskine.

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City Problem Type Report Time
United KingdomGlasgow Total Blackout
United KingdomGlasgow Wi-fi
United KingdomGlasgow Wi-fi
United KingdomGlasgow E-mail
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • ValerieHepburn4 Valerie Hepburn (@ValerieHepburn4) reported from Hamilton, Scotland

    Once again unbroken promise from Virgin Media. Still awaiting refund. Disgusting customer service from this company.

  • gturner1969 Graeme Turner 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇹 (@gturner1969) reported from Glasgow, Scotland

    @virginmedia No service in Glasgow G20 area??

  • jamboross Ross R MacLean (@jamboross) reported from East Kilbride, Scotland

    Should have been at Tynecastle today, Internet not stable by @virginmedia either, so you and @scotgov can just **** off please. Had all jags available and all because no-one checks who has, we can't go. Just a ******* joke really. 😒

  • HotspurHurly61 HotspurHurly61 🤍💙⚽⚽❤️💛 (Sean Hurl; Legacy Fan) (@HotspurHurly61) reported from Paisley, Scotland

    No @virginmedia I don't want to ring back later when my TiVo box is not connecting and I have no service #AnswerThePhone at premium rate 0345 costs😡😡

  • Nancy91136432 Nancy (@Nancy91136432) reported from East Kilbride, Scotland

    @virginmedia We had an engineer out on the 22nd of December to fix an ongoing issue with our broadband since upgrading. He has damaged our brand new amtico flooring.Please advise.

  • hpowelldavies Henry P⌬well-Davies (@hpowelldavies) reported from Glasgow, Scotland

    Waiting on @YodelOnline to deliver our Virgin Media QuickStart kit, tried to DM them and had no response. Absolutely terrible service, can’t even speak to someone on the phone!

  • Cummings4Senga Senga Cummings (@Cummings4Senga) reported from Paisley, Scotland

    @virginmedia is there an issue with virgin media in the Paisley are PA2, no telephone no broadband 🤬🤬🤬🤬

  • scottstafford87 Scott stafford (@scottstafford87) reported from Glasgow, Scotland

    @virginmedia 6 hrs later and still not working, absolute joke

  • IqbalSBedi Iqbal Bedi (@IqbalSBedi) reported from Milngavie, Scotland

    @virginmedia outage in Bearsden since 1400 hrs today.

  • Cummings4Senga Senga Cummings (@Cummings4Senga) reported from Paisley, Scotland

    @virginmedia Yes there s an issue been off since ten pm last night they’re hoping to have it fixed by 16:20 hours today 😞

  • Bhoyalways11 Bhoyalways1 (@Bhoyalways11) reported from Milngavie, Scotland

    @virginmedia Delayed reply is great customer service by couple days, its fine now but issue was days ago with silence from virgin

  • Bhoyalways11 Bhoyalways1 (@Bhoyalways11) reported from Glasgow, Scotland

    @virginmedia can sort the ******* wifi that you so overly charge for but some stupid reason I stick with you

  • Cummings4Senga Senga Cummings (@Cummings4Senga) reported from Paisley, Scotland

    Virgin media is there an issue with broadband in the PA2 area of Paisley?????

  • ValerieHepburn4 Valerie Hepburn (@ValerieHepburn4) reported from Hamilton, Scotland

    @suzy1963 @virginmedia I cancelled my services in July last year and still awaiting refund disgusting service from Virgin and certainly wouldn’t recommend

  • jimnimmo60 oor Jim (@jimnimmo60) reported from Airdrie, Scotland

    @virginmedia trying to get one of my boxes switched on and your abysmal customer service has no clue to what I’m asking for. Prepare for cancellation. Disgraceful service. Over an hour on the phone.

  • Keltique Alf Kelly (@Keltique) reported from Banknock, Scotland

    @virginmedia what is going on in the Falkirk District Maybe elsewhere? Channels are either completely missing or partially missing. C'mon we are paying. Fedup with problems with both TV and broadband problems with no explanation Having been with you from start Time to go ??

  • jimnimmo60 oor Jim (@jimnimmo60) reported from Airdrie, Scotland

    @virginmedia disgraceful customer customer service from you. Trying to sort your mistake and being hung out out to dry. Prepare for cancellation. Almost 90 minutes on the phone and still being told to wait. Total disrespect for a long time customer. No more.

  • martinpenman Martin Penman (@martinpenman) reported from Glasgow, Scotland

    @virginmedia any ideas how I cancel an installation date? Have tried lots of phone numbers and been cut off each time. Can’t register online as I’m not a customer yet.

  • pw7875 paul (@pw7875) reported from Motherwell, Scotland

    @virginmedia hurry up fitbaw gonny start an no service no wonder customers leave your fly by night company and join sky

  • gazstevo Garry Stevenson (@gazstevo) reported from Birkenshaw, Scotland

    Seriously @virginmedia , after your phones not working for two days, you put me on hold for 45 minutes then hang up. Anyone would think you are purposely making it hard for customers who want to leave.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TomboBrewster Tom Vincent (@TomboBrewster) reported

    @virginmedia Yep. Now saying they have to dig up the road and it'll be another 3 weeks. Currently cancelling our contract with Virgin and going to @SkyHelpTeam as at least they seem to know what's going on (the fact its taken customer service 10mins just to cancel our contract says a lot)

  • being1carlos Carlos (@being1carlos) reported

    @virginmedia wanna explain why I'm being charged 40£ for collection of a router and booster when you've not turned up twice to collect? Who'd of thought The customer service got worse once you leave.

  • FunkyBenArt Ben Dyer (@FunkyBenArt) reported

    @virginmedia You tell me, your website and apps claim there is no problem!

  • RobaireBeckwith Dr Robaire Beckwith 🇪🇺 🇺🇦 (@RobaireBeckwith) reported

    @virginmedia The reason the demands are being sent is unfathomable, they even state that we are not using @VirginMedia. This is largely because we are not with VM and the house has no connection to your network. It is absurd and unacceptable to demand money and threaten non-customers

  • ApplecrossCouns Georgia Swift - Applecross Psychotherapy (@ApplecrossCouns) reported

    @matt18barnes @virginmedia Same here in PO15 🤬 Cant run a test, app says no reported issues - rang them and they said there’s a fault and not fixed til 8th!!!!!!

  • ApplecrossCouns Georgia Swift - Applecross Psychotherapy (@ApplecrossCouns) reported

    @virginmedia Very poor to no Wi-Fi - app says can’t run a test, says no reported issues. I rang was told there’s a fault - not fixed til 8th.Asked how I work & make an income til then, the response was incoherent & irrelevant. And my doubled at renewal!

  • jonny_B_Red Jonny B Red (@jonny_B_Red) reported

    My friend had had to cancel his Virgin media internet contract because he can’t afford it anymore… They want £292 off him. Heartless thieving bastards

  • jasonpeacock8 Jason Peacock (@jasonpeacock8) reported

    @virginmedia This was last month. I think the whole estate was down. The road was dug up, 4 days of little tv and broadband. And I’m billed in full.

  • chrisnsagreen chrisnsa green (@chrisnsagreen) reported

    @il0venostalgia Obviously someone using @virginmedia and their garbage "intelligent" wifi

  • UK_DC_One Dave (@UK_DC_One) reported

    @virginmedia's broadband is awful. Since they merged with 02, created their newest broadband its been cutting out, or a spinny circle or goes from UHQ down to standard picture. I think I might leave them and try someone else. Piss poor they are now, £100 a month for crap service