Virgin Media Outage Report in Glasgow, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G72, G42, G61, G12 and G4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Bothwell, Motherwell, Erskine, Hamilton, Blantyre, Cumbernauld, Uddingston, East Kilbride, Coatbridge, Johnstone, Paisley and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
||
| Bellshill |
Phone | |
| Bothwell |
Wi-fi | |
| Glasgow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Patty O' 😷
(@pattyneta) reported
from
Glasgow, Scotland
Well done @virginmedia for leaving my husband, an NHS doctor, without a working phone while he is on call at the hospital for the next 48 hours. And NO solution via customer service. Terrible and very disappointing service!
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Rhys Ronald Howe
(@HoweRhys) reported
from
Glasgow, Scotland
Anyone else having issues with @virginmedia this morning? I have absolutely no access to the internet. Restarted the laptop and nothing.. Seen some say the service was down last night too.. possible down in the UK?
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J No
(@N07WOD) reported
from
Inchinnan, Scotland
@virginmedia the worst company I know to deal with, information puts you on a loop and doesn’t provide what you need. Beyond rude agents. #raging
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Ellie
(@EllieTheHughes) reported
from
Renfrew, Scotland
@virginmedia Hi, we have tickets to a Summer Jam gig tonight but can’t upload covid results to the NHS app, please help!
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Andrasi Icolni
(@AIcolni) reported
from
Mollinburn, Scotland
@virginmedia once again, on day 2 of Burgin Medias incompetence it would seem that lack of competence has surfaced its ugly head again and my complaint has been registered in a non active account that I have no way of accessing so therefore been told NO ONE AT VIRGIN can help
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Patty O' 😷
(@pattyneta) reported
from
Glasgow, Scotland
@virginmedia No, it’s an issue regarding the SIM card. I’ve just spent almost 2h in a chat with customer service, where not only any solution was provided, I also had to wait an average of 5 minutes for the agent’s reply to each of my questions. Very frustrating and terrible customer service.
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Ed Crick
(@edcrick) reported
from
Glasgow, Scotland
@virginmedia there's definitely an issue in g12 Broadband off and on yet you're saying no issues on dl service status. Tried calling 150 keep being cut off. Been fault since 14/10 at 20:00
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Andrasi Icolni
(@AIcolni) reported
from
Mollinburn, Scotland
@virginmedia I dont need to supply I have the evidence in photographic form that the inside of my propert has been damaged by your firm, and I will track down the engineer in question who said himself it was put in wrong place and this I do have proof of from the neighbour in question who was
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Craigie
(@craigie69) reported
from
Motherwell, Scotland
@virginmedia are you having problems with your spam filters. Suddenly in last week getting inundated with spam to my inbox. My dad the same. And nothing automatically going into spam folders like before.
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Paul Breslin
(@breslano) reported
from
Glasgow, Scotland
@virginmedia bt sport 2 is a screen of pixels every 20 seconds? How do I fix this?
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Andrasi Icolni
(@AIcolni) reported
from
Mollinburn, Scotland
@virginmedia I most certainly will not be taking anything of issue to the council as my privately owned home is not council property, and your contractors dug into my private garden therefore it's your issue and if I cant resolve it here next step will be Daniel Potts
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Andrasi Icolni
(@AIcolni) reported
from
Mollinburn, Scotland
@virginmedia Are you serious??? Have you tried calling that JOKELINE??? Well I have 8 times now, no one competent enough to deal with complaint
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Ellie
(@EllieTheHughes) reported
from
Renfrew, Scotland
@virginmedia @BarrasArtDesign @Carl_Cox We’ve got tickets for Glasgow but can’t log COVID results online so don’t think we’ll be allowed in 😩 Please help!
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Claire ✌🏼🎾
(@brooksybradshaw) reported
from
Kirkintilloch, Scotland
Nah as if my fricking internet has cut out again during this match, wtf @virginmedia two nights in a row.
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Allan McPike
(@TheDailyScrum) reported
from
Glasgow, Scotland
@virginmedia Totally wrong show from iPlayer. E4 and a few other channels say that you cannot fast forward as the channel doesn’t support even if you watch live, pause and try and fast forward the ads. Pretty rubbish
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Andrasi Icolni
(@AIcolni) reported
from
Mollinburn, Scotland
@virginmedia Can you tell me please , if the secret agent that you claim to be dealing with my complaint is on an extended mission ?? And what Monday they may be back in action to complete the task of addressing the damage done to my property??
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Paul Breslin
(@breslano) reported
from
Glasgow, Scotland
@virginmedia bt sport 3 HD is a screen of pixels every 20 seconds? How do I fix this?
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Ellie
(@EllieTheHughes) reported
from
Renfrew, Scotland
@virginmedia The internet service is fine, we are having issues uploading COVID results to any NHS site/app, but to get into the gig we have to show that we have a negative test result on the app, can someone from Summer Jams contact me please?
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Andrasi Icolni
(@AIcolni) reported
from
Mollinburn, Scotland
@virginmedia I am not a VIRGIN MEDIA CUSTOMER, I cancelled my subscription with you a very very long time ago, so I dont know how you can say I am a customer??
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Rhys Ronald Howe
(@HoweRhys) reported
from
Glasgow, Scotland
@virginmedia It has been down since 8.20am this morning - no devices can surf the internet. I’ve restarted the WiFi and this returned the same result. No lights showing on the hub apart from the usual yellowish main light. I’m unable to do my work due to this issue..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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vanessa boston
(@vanessaboston42) reported
@virginmedia Says there's a problem on page. Been told there is a problem in our area. No internet probably till end may.
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Edward Knights
(@edwardknights78) reported
@virginmedia How on earth can I get in touch with someone? No phone numbers or email addresses on your site, no live chat and your auto network test says there's no issue. 0.04Mbps download instead of 300Mbps IS an issue, I can't do my job today. Please reach out to resolve.
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Vickie Crompton
(@VickieCrompton1) reported
@virginmedia Nope - just over an hour of web chat. Charged for and promised a sim on 21 April - chased today and it was never sent, still not sent, have to call back in 5 days as acct suspended for no reason
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Laurelle Fox
(@LaurelleFox) reported
@virginmedia A complaint really doesn't benefit me at all though, I want what was promised.
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PharaohGaming
(@PharaohGamin) reported
@Strippin @virginmedia I've often wondered if the virgin media twitter account is a bot reply or if the people working behind it are forced to a set script. I've always seen basically the same message but never actually see any fixes or help other then calling the help center that we've already done.
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.
(@xjessicaroche) reported
@virginmedia It says no known issue
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GlitchedMech
(@GlitchedMech) reported
@virginmedia Its a problem with the higher ups and heads of the company not providing the product they offer due to not investing in their product to upgrade and increase capacity to actually deliver internet to their paying customers.
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Vokey
(@Venvokey) reported
@virginmedia Virgin clearly do not maintain the network properly that's why it fails so often.
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𝙋𝙖𝙪𝙡 🏴
(@Paul_1875) reported
@virginmedia is there a problem with the internet just now?
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****** Rolling Stone
(@StoneGringo) reported
@virginmedia @virginmediacorp This is precisely the issue. There is no real and practical frontline support. There is no consideration for customer's situation, time or effort. There is no realisation, acceptance or understanding of the inconvenience customers face for an expensive service.