Virgin Media Outage Report in Glasgow, Scotland
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The latest reports from users having issues in Glasgow come from postal codes G71, G51, G1, G5, G22, G72, G40 and G32.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Airdrie, Motherwell, Bellshill, Clydebank, Coatbridge, Cumbernauld, Hamilton, East Kilbride, Erskine, Larkhall, Johnstone, Bothwell, Blantyre and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Airdrie |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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19nine78
(@19nine78) reported
from
Motherwell, Scotland
@virginmedia Now if either of your call handlers had sent me that earlier I could have made an informed decision 😂 Appreciate you can't access details on here but you've been more helpful than anyone else. Complaint sent via website form as well. Sadly, your probably losing a customer
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David
(@disvalentine) reported
from
Clydebank, Scotland
@virginmedia Checked nothing helpful there! Why is my internet having issues today you must know if the area affected
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Holly McCormack 🏴🇪🇺
(@Hollz2012) reported
from
Paisley, Scotland
@virginmedia Need to discuss an o/s balance and also discuss why after I called to cancel 2 months ago, when I was billed again it was still at the higher rate / can’t afford and now cut off entirely.
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Alan Lappin
(@GiggsyBlantyre) reported
from
Hamilton, Scotland
@SupportPDC **** them then mate! Having a similar problem with @virginmedia - given them ample opportunities to sort an issue, no joy. Just cancelling the direct debit instead, that’ll instigate them to contact me!
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Bewildered Boy
(@bewilderedboy) reported
from
Glasgow, Scotland
@jasmclaughlin2 @virginmedia The virgin app says its an issue in my area and its down till tomorrow afternoon. Not amused.
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Stephen Fallon
(@sffallon1) reported
from
Hamilton, Scotland
@virginmedia Absolutely shocking broadband, don’t join Virgin media folks, I upgraded last month and WiFi signal is shocking , better of with old dialup 😡😡
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Stu Paterson
(@stupac41) reported
from
Glasgow, Scotland
So @virginmedia internet doesn’t work all day, they don’t answer customer service calls or respond to complaint emails #farce #virginmedia
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@virginmedia Phoned the helpline like you said, guy told he'd transfer me to Customer Relations, who hung up...what you meant to do man 😂😂😂😂😂
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@CGhirl88 @virginmedia I can confirm there are hunners of better deals with much better customer service
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David
(@disvalentine) reported
from
Clydebank, Scotland
@virginmedia internet down again in Glasgow area...😡 Why this time
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@s04012008 @virginmedia **** sake that's some bill!!
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@virginmedia I'll ask for the reference if I get through again. The chap on the phone read the complaint back and it wasn't what I'd discussed
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Alan Lappin
(@GiggsyBlantyre) reported
from
Hamilton, Scotland
@virginmedia Potential cancellation. My mother was present at the time of the call, and I wanted to discuss options, whether to downgrade/cancel. But contact centre were so unhelpful.
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Bewildered Boy
(@bewilderedboy) reported
from
Glasgow, Scotland
Plan for today was to binge Mindhunter season 2 but thanks to @virginmedia for taking my broadband down that's not happening. Not happy
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G.M
(@g_mccutch) reported
from
Hamilton, Scotland
@virginmedia Fortunately, though unable to resolve the problem, the 4th person I spoke to didn’t feel the need to hang up on me or lie and has arranged an engineer visit for next week. All this after listening to the same hold music for a combined total of 83 minutes (3/3) 👍🏼
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David
(@disvalentine) reported
from
Clydebank, Scotland
@thepenGW @virginmedia Yea mate me too been with them 15 years & be better leaving & coming back seriously considering @SkyUK especially as our wifi down AGAIN & they want an extra £25 a month from me for same package i currently have!!
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@virginmedia They put on the notes that I wanted to register a complaint but never registered it as a complaint...so there's no reference 😂😂😂
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@CM26_B @Gastro_Celtic @virginmedia I actually don't even care at this point, I can cancel my contract in the next two days lol
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brazen productions- jules hussey
(@brazenprods) reported
from
Glasgow, Scotland
Just had to increase my @O2 data allowance cos my @virginmedia is so bad my phone switches to mobile data all the time.
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Tony
(@macaroni1888) reported
from
Glasgow, Scotland
@virginmedia Our head office is now in its second day without Broadband, which is an utter disgrace. Please advise when service will be restored.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Horsley
(@peterhorsley202) reported
@virginmedia hi, I have been on phone for over 1 hour now for broadband issue. Is there anyone working in tech support today?
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Matt Mäckenzie
(@Kenzooo0) reported
@virginmedia I am self employed, my business relies on internet connection. My service is completely down with no engineer available until Monday. This is disgraceful. What am I meant to do??
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Goldy Loxx
(@goldyloxxx) reported
@virginmedia still no Internet... What work did you do on Monday? Cut all the cables?! Please help, iwf work from home and need Internet!
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maz
(@maz1230) reported
47 mins on the phone to @virginmedia listening to the same two songs for them to answer and cut me off. Disgusting service. Trying to find out why i am having issues with my internet.
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Gagan Sandhar
(@Gagan_gss) reported
@virginmedia Signal upstairs is very weak and the speeds are ridiculous.
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Irene Cochrane
(@Irene0760) reported
@virginmedia This is now a week since this problem started and still NO SOUND 😡😡 I have been sending comments on my Virgin App and only had one response. I am now writing to the head of the company as this is terrible customer service 😡😡
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GRAHAM WOOD
(@WOODY2712) reported
@virginmedia Paying for M200 broadband to get the faster download speeds , constantly getting below the guaranteed speed of 100mbps ! Phoned customer services to be told it’s my devices that are faulty !Virgin media is an absolute joke of a company ,customer services are shocking
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° Тоттенхэм
(@SpursKS) reported
@virginmedia Can you please see if anything is updated regarding the pull? Why would I not have been told that I don't have to be there for this works. What a waste of time and loss of salary. Piss poor standard of communication
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Buyers Report
(@BuyersReport) reported
@StewartMitchell Feel free to DM Stuart and tell me what your investigations are about. I’m also with @virginmedia and something has definitely changed for the worse with them, after 15 years as a customer. Offered deals 60% more than new customers. Bad attitude as to whether I leave or not.
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Rob Green Jnr
(@rob_green86) reported
from
Thundersley, England
@SpursKS @virginmedia What's the issue