Virgin Media outages and service status in Glasgow, Scotland

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Hamilton, Bothwell, Airdrie, Motherwell, Paisley, Clydebank, East Kilbride, Viewpark, Blantyre, Cumbernauld, Coatbridge, Barrhead, Bellshill, and Johnstone.

City	Problem Type	Report Time
Glasgow	Wi-fi	5 hours ago
Glasgow	Internet	5 hours ago
Glasgow	Internet	12 hours ago
Glasgow	Internet	12 hours ago
Hamilton	Internet	16 hours ago
Glasgow	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

• 
  don mackeen (@donmackeen) reported 0 seconds ago from Glasgow, Scotland

  @virginmedia Service still screwed up, any ideas when this will be fixed @virginmedia?

• 
  Dave (@MXK1000) reported 1 minute ago from East Kilbride, Scotland

  Guys supposedly from @bt_uk going round the doors in EK saying my neighbours have complained of slow internet speeds. That's ok I'm on VirginMedia. They asked me to do a speed test on my phone. I told them to piss off. 1 I'm not a BT customer 2 I'm not your data source

• 
  Fiona Sandford (@sandford_fiona) reported 12 minutes ago from Glasgow, Scotland

  @virginmedia no broadband for hours now in G20 - can you help?

• 
  AR #55 (@G1NG355) reported 15 minutes ago from Glasgow, Scotland

  @virginmedia Now we're looking at alternative suppliers as we're absolutely disgusted. Loyal customer for 30plus years.. Thousands upon thousands spent.. For what?

• 
  Alexander Adair 🌙 (@AlexxAdair) reported 15 minutes ago from Glasgow, Scotland

  @virginmedia Literally calling to cancel my package and I can’t get through

• 
  Declan Robb🍀 (@DeclanRobb) reported 16 minutes ago from Airdrie, Scotland

  @virginmedia absolute joke , internet not working again

• 
  AR #55 (@G1NG355) reported 18 minutes ago from Glasgow, Scotland

  @virginmedia Cannot be rectified as the services have been disconnected. I spoke with someone on Friday that said services would be reinstated within 4 hours. After 6 hours, we received nothing. Called back and basically said that call never happened and have no log of the call.

• 
  Loraine Riddick (@LoraineRiddick2) reported 19 minutes ago from Glasgow, Scotland

  @virginmedia How can I phone 151 when my phone line isn’t working! And yes, I’ve dialled the 0345 number on many occasions yet still can’t speak to anyone!!no doubt I will hear from you when I cancel my direct debit and move to another supplier!

• 
  graeme Tannahill (@graemeT2010) reported 20 minutes ago from Glasgow, Scotland

  @O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help @virginmedia

• 
  James (@jpcarr85) reported 23 minutes ago from Glasgow, Scotland

  @virginmedia Folks, wifi down in Glasgow

• 
  Hugh Moan 💙 (@weeshug72) reported 23 minutes ago from Glasgow, Scotland

  @virginmedia why just you just call me under the guise of "offering me a discount on my services" then offer me a deal that means me paying for an extra service I don't currently use or want?

• 
  Redemption80 (@RedemptionBroon) reported 26 minutes ago from Birkenshaw, Scotland

  @GSpellchecker @virginmedia They are rarely competent, not as bad as Vodafone but no one is. Broadband speed wise though no one is close so no interest in cancelling.

• 
  Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported 27 minutes ago from Glasgow, Scotland

  @virginmedia broadband and TV down for 12 hours, having to tether to my mobile so that I can work from home today. 🙁

• 
  wolfofwhickham (@wolfofwhickham) reported 31 minutes ago from Glasgow, Scotland

  @virginmedia Very simple .... I never had paper billing it started and I keep getting charged for it .... and no matter what is discussed or sorted on a call wotyncustomer services it keeps getting charged. ...

• 
  David (@DRoss215) reported 39 minutes ago from Paisley, Scotland

  @virginmedia Unfortunately Gareth has been unresponsive I contacted him last Thursday nothing since then still no service 😡😡

• 
  𝕽𝖚55𝖊𝖑𝖑 𝕱𝖚𝖑𝖙𝖔𝖓 (@rjmfulton) reported 42 minutes ago from Thornliebank, Scotland

  @virginmedia hi, just wondering if your support staff are trained on identifying and handling complaints properly? So far “to express my dissatisfaction” and “I would like to complain” haven’t worked.

• 
  Alan Lappin (@GiggsyBlantyre) reported 45 minutes ago from Hamilton, Scotland

  Here @virginmedia - any idea of some suggestions please, on how to contact your complaints/Customer Relations Team about a complaint I’ve submitted? Tried phoning, passed from pillar to post in the sub-continent, and getting nowhere. Two words: NOT GOOD ENOUGH.

• 
  The Lanarkshire Laird (@Lshire_Laird) reported 50 minutes ago from Motherwell, Scotland

  @virginmedia Pretty sure you could be asking fir my details in a DM. Otherwise, what was the point in replying to me in the first place. Never mind, I’ll stick to keep calling.

• 
  Elenita (@Coops_71) reported 55 minutes ago from Thornliebank, Scotland

  @virginmedia is there a problem with email all of a sudden? It was working this morning and now when I try to send an email from Outlook or on my iPhone, I’m told my password is wrong and when I try to log onto webmail I’m told I have no password.

• 
  rach ✨ (@seawxy) reported 55 minutes ago from Motherwell, Scotland

  @virginmedia no, i’ve not received a resolution. someone contacted me regarding the complaint, then when i responded, they have just ignored it. the complaint is regarding incorrect billing and poor customer service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neilio 🇬🇧 (@neilstitfer) reported 5 minutes ago

  As expected this is just lip service from @virginmedia pretending they are help. They didn't help, and they still are falsely claiming I haven't paid my bill and are causing me to have an adverse credit rating. Pure human misery is what they spread

• 
  Jade Fairclough (@_jadebrady) reported 11 minutes ago

  @virginmedia down for 9 hours now, only fixed in 24 - 48 hours. In today’s world where everything relies on internet this is really appalling service. If you had prior warning there was an outage expected you can prepare but to have it off for so long is ridiculous

• 
  Joshy41233 (@joshy41233) reported 25 minutes ago

  @justaddwatter It was for being a customer with virgin media in my country lmao

• 
  Toodice (@Toodice) reported 26 minutes ago

  @virginmedia Our broadband, TV, and telephone have all been down since 7PM yesterday. You keep pushing the fix time forward - now apparently 10AM tomorrow. How many more times are you going to push the time forward? It's absolutely ruined the weekend.

• 
  mec337 (@mec337) reported 27 minutes ago

  @virginmedia why am I paying for a service every time I want to use it, it never works. Have been with you 23 years - I’m done

• 
  Louise Boxall (@Louiseboxall) reported 29 minutes ago

  @virginmedia Yep, we’ve done all that. It says intermittent service. It’s been like this over a week. Now it’s worse! Even spoke to one of the customer service people on Friday, the issue is worse and we were told unless they get 360 then Virgin won’t help. Absolute disgrace!

• 
  Charlotte Riggio (@MsLiberty1776US) reported 30 minutes ago

  @virginmedia you sent me a reply saying you can help. How can you help

• 
  Chris Richards (@rocky_115) reported 30 minutes ago

  @virginmedia The internet and tv service has been down since 1330 today in SA1. No info given by you all day. Work meetings cancelled today, no tele to watch tonight. Zero communication on a timescale for a fix. Simply not good enough

• 
  Crafty (@ACraftyOne) reported 33 minutes ago

  @virginmedia I have dm the complaint number. Please issue the deadlock letter today. I have sent to your ceo as well. I hate to be scammed and so I am going to the ombudsman.

• 
  OhJxkeyy (@PxntherBlxck) reported 38 minutes ago

  @virginmedia Already been on the phone with someone at virgin,they sending out a 2nd engineer on Thursday because the first engineer didn't solve the problem. Useless brain dead company