Virgin Media outages and service status in Glasgow, Scotland

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, East Kilbride, Motherwell, Airdrie, Cumbernauld, Coatbridge, Paisley, Johnstone, Hamilton, Clydebank, Bishopbriggs, Bellshill, and Bothwell.

City	Problem Type	Report Time
Glasgow	Internet	4 hours ago
Glasgow	Total Blackout	8 hours ago
Glasgow	TV	11 hours ago
Glasgow	Internet	13 hours ago
Glasgow	Internet	1 day ago
Glasgow	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

• 
  David A (@tofolo_1) reported 56 seconds ago from Glasgow, Scotland

  @virginmedia Are you kidding? I am not paying 30p a minute to call you. The contact us page says webchat but no link? It also says some text service but no number? Are you also just making it impossible to get in touch. If this becomes any harder to set up billing I will cancel....

• 
  Elenita (@Coops_71) reported 1 minute ago from Thornliebank, Scotland

  @virginmedia I’ve waited 12 hours and still have the same issue

• 
  don mackeen (@donmackeen) reported 2 minutes ago from Glasgow, Scotland

  @virginmedia The service checker tells me either nothing, or - as in the screenshot - something completely contradictory. There is no way to communicate with anyone and yet, strangely enough, you still charge me for a service which only works intermittently.

• 
  Anne Marie McPhee (@nuttynanaannie) reported 2 minutes ago from Motherwell, Scotland

  @virginmedia Hi, no, it initially says no issues in area on testing hub it says there's an intermittent problem with connection and come back in 18 hours!

• 
  wolfofwhickham (@wolfofwhickham) reported 5 minutes ago from Glasgow, Scotland

  @virginmedia Weeks ago and everyone nothing shows on the tracking.... its a basic issue that needs resolving can u assist direct ? Need to have some good service from you as today this will be putting people off and I'm certainly not recommending you as it stands

• 
  Loraine Riddick (@LoraineRiddick2) reported 5 minutes ago from Glasgow, Scotland

  @virginmedia any chance you can contact me regarding my house phone which hasn’t worked for 7weeks. Have written to Sunderland and spoken to robots, and constantly get told to dial 151 which I can’t as house phone line is the problem!ty

• 
  Crawford Milne (@CrawfordMilne) reported 7 minutes ago from Glasgow, Scotland

  So @virginmedia won't send out a technician because the signal coming into my house is fine - even though I keep telling them it's a problem with the WiFi from the router. I was offered a technician at a cost of £25 !! Absolutely disgraceful customer 'service'.

• 
  Redemption80 (@RedemptionBroon) reported 11 minutes ago from Birkenshaw, Scotland

  @GSpellchecker @virginmedia They are rarely competent, not as bad as Vodafone but no one is. Broadband speed wise though no one is close so no interest in cancelling.

• 
  Vero Walters (she/elle) (@csersrule) reported 13 minutes ago from Milngavie, Scotland

  So this is new- I spoke with a CSR @virginmedia in Scotland. I struggled with her accent & she got irritated with me & snarled "Do you even understand English?" I mean, I have a few degrees issued from Canadian universities... maybe they felt bad for me?

• 
  Algerish Lass 🏴󠁧󠁢󠁳󠁣󠁴󠁿💚 (@NasceraMahria) reported 14 minutes ago from Airdrie, Scotland

  @virginmedia honestly your service is shite

• 
  David (@DRoss215) reported 21 minutes ago from Paisley, Scotland

  @virginmedia I have never experienced such shocking service on the telephone for 150 mins still not resolved. I have 2 properties in the one block I requested one of them to be disconnected! VM disconnected both the tenant is now screaming at me as she works from home 😡😡

• 
  Respawn Doesn't Respond (@PotatoAimZero2) reported 28 minutes ago from East Kilbride, Scotland

  @virginmedia Connection keeps cutting every 45 or so minutes. Receiving 0 to no network what so ever at any giving time. "Unstable network". Before you asked yes the router has been reset and tested multiple times. Turned off and on and yet still the same issue.

• 
  That Glasgow Florida Family🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@GlasgowThat) reported 43 minutes ago from Cambuslang, Scotland

  Virgin Media @virginmedia should be investigated by Ofcom they are taking money from people while not supplying a service. They are providing a substandard service when the do supply it. Major areas of Glasgow no internet until Jan 5th. Do not join this company they are the worst

• 
  David (@DRoss215) reported 46 minutes ago from Paisley, Scotland

  @virginmedia Email sent hopefully I will get a speedy resolution. Another 40 minutes of my time wasted!!

• 
  David A (@tofolo_1) reported 46 minutes ago from Glasgow, Scotland

  @virginmedia Perhaps if you read my messages? 1st message said I don't have a land line. 0345 is 30p a minute on O2 PAYG (your merger partner) This is a sign of customer service to come. I will cancel before my connection date. Thanks for confirming my fears about virgin.

• 
  Anne Marie McPhee (@nuttynanaannie) reported 48 minutes ago from Motherwell, Scotland

  @virginmedia For the past 5 days I've had limited Tivo use and no access to apos at all in Ml15hd also no Internet 90%of the time. Virgins site says they're working in my area to fix this by 20th October. So will I get a reduction on bill for a week of no service.

• 
  Wilson (@wilsonfkp) reported 52 minutes ago from Renfrew, Scotland

  Broadband is down, @virginmedia I guess this is affected by @ScottishPower blackout in PA4

• 
  Fiona Sandford (@sandford_fiona) reported 56 minutes ago from Glasgow, Scotland

  @virginmedia no broadband for hours now in G20 - can you help?

• 
  Loraine Riddick (@LoraineRiddick2) reported 58 minutes ago from Glasgow, Scotland

  @virginmedia It says there are no problems in my area!what does it take to actually speak to someone, or get a technician out to check where fault is originating from!it’s absolutely shocking!Ive worked in customer service for a good many years, and never experienced such awful service!

• 
  Karen Sime 💙 #TeamNHS (@Karencrafts) reported 60 minutes ago from Glasgow, Scotland

  @MargMarvelous @virginmedia I know. Virgin is down in Glasgow but I still need a new hub as the reset button on mine is broken. I’ve been going in circles on the app and website for the best part of an hour. A simple email address would have resolved it in 5 minutes!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Samuel Pierce (@Mrhalfandhalf8) reported 2 minutes ago

  @virginmedia hi virgin now a other problem since my Internet went down when I reported it the advisor said they should put 15 pound credit on my bill hasn't happen as it was down for that long.

• 
  Eve (@EveFlorence1) reported 3 minutes ago

  @virginmedia how/where do I report damage to the brown box on the wall of my house? The front casing has come off and is lost, I need it fixing.

• 
  Stephen (@Stephen1494712) reported 5 minutes ago

  @O2 Unfortunately despite having it dealt with twice, the app is showing the balance being brought forward from the previous month yet to see my own bill properly I have to use your ridiculous VirginMedia login instead of being able to simply use the app as normal. This is waste.

• 
  Carole Winter (@CaroleWinter) reported 6 minutes ago

  @virginmedia can you answer my call please. Been holding for over an hour. Your website does not resolve my issue of rubbish broadband

• 
  Josh (@6HLJ_) reported 9 minutes ago

  Hi @virginmedia my internets back down again today. Any chance of flicking switch for a couple of hours? Ta Josh xoxoxo

• 
  PRIVATE (@senoreta) reported 10 minutes ago

  @virginmedia what the hell is going on??!! Your broadband service and TV has been a shambles since Wednesday last week??!! No internet alll day today!!! Anyone know anything more than what they tell me?? (They say…‘it’s an outage’) 🙄🙄🙄 Well that’s obvious!!

• 
  Djacid (@djacid25) reported 10 minutes ago

  Sorry about no streams . No content . I have no Internet @virginmedia say it will not be back up until the 13th . Its been off since the 5th. No word . No update. Not even a message from virgin media. I dont feel like a customer at this point . Rather just a number. Do better

• 
  linda butler (@butler47) reported 14 minutes ago

  @virginmedia No.The account is in my name only.When I sign in I can access my bill etc but,when I scroll down to the quick email link it’s my ex husband’s emails I see not my own.Apparently a ticket was raised to help fix this problem but as yet I am still waiting on someone getting back 2 me

• 
  June Tobin (@junie1954) reported 14 minutes ago

  @virginmedia customer service is awful. Cannot find an easy way to contact you. Please would someone resolve this issue for us.

• 
  a (@Peter_ldn_ire) reported 15 minutes ago

  @virginmedia I’ve been on phone trying to speak to someone for over an hour waiting / web chat is not not working - what is going on