Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G5, G66, G32, G33 and G73.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 01/18/2026 04:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Johnstone, Paisley, Bellshill, Hamilton, Uddingston, Cumbernauld, Airdrie, Motherwell, Erskine and Renfrew.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow TV
United KingdomGlasgow Internet
United KingdomJohnstone Internet
United KingdomGlasgow Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • DuncP Dunc Pine (@DuncP) reported from Coatbridge, Scotland

    What is going on with @virginmedia service tonight - channels keep disappearing and getting “Channel not available contact @virginmedia - this is on BBC, ITV and normal channels

  • squawkbox Will 🇪🇺 (@squawkbox) reported from Glasgow, Scotland

    For those on the Virgin media 350Mbps service, reboot your router. Upload speed appears to have increased from 20Mbps to 35Mbps.

  • AndrewRainnie Andrew John Rainnie (@AndrewRainnie) reported from Glasgow, Scotland

    @virginmedia It's not a servicing issue. If you look at my twitter feed or my account, you will see that some numpty in your company turned our Internet off three weeks before it was scheduled. We have been without Internet for 5 ******* DAYS! Sort it out.

  • decostop JOHN C (@decostop) reported from Glasgow, Scotland

    @virginmedia Web Safe has been on for over a year, this problem has just arisen recently.

  • Galesy1 John gales (@Galesy1) reported from East Kilbride, Scotland

    Looking for new customer deals, any great offers out ther #sky #virginmedia

  • AndrewRainnie Andrew John Rainnie (@AndrewRainnie) reported from Glasgow, Scotland

    @virginmedia I HAVE SPOKE TO THEM! THEY SAID IT WOULD TAKE THREE ******* DAYS TO FIX THEIR MISTAKE. IT'S NOW FIVE!!!!! WORST. COMPANY. EVER.

  • LarsJen05560046 Lars Jensen (@LarsJen05560046) reported from Glasgow, Scotland

    @virginmedia The broadband box was erected against my fence surrounding my back garden, making it easy for intruders to climb over, Virgin media have said that the box could have been placed at my front garden, where it would not have created a problem, but the manager did not come back to me

  • BillyMcDiarmid Billy McDiarmid 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@BillyMcDiarmid) reported from Glasgow, Scotland

    So @virginmedia still issue cheers for refunds. You ain’t NTL any more guys, so your banking processes should be from when they existed. @Sarah_Mone

  • quietarea1 Neil Crossan (@quietarea1) reported from Glasgow, Scotland

    @virginmedia I have entire package with Virgin 4 phones internet etc can I get a problem solved. Never. Truly dreadful

  • AndrewRainnie Andrew John Rainnie (@AndrewRainnie) reported from Glasgow, Scotland

    @virginmedia No thanks. I don't want to spend more money on texts just to explain how bad virgin media's customer service truly is. I'll contact CISAS.

  • Thecurseoflaura Laura (@Thecurseoflaura) reported from Glasgow, Scotland

    @virginmedia Did that but still the same issue. It’s the app I am using FYI. Exactly the same for my husband goo

  • Malkywhite1975 Malcolm white (@Malkywhite1975) reported from Glasgow, Scotland

    @richardbranson hello Mr Branson just wanted to let you know one of your company's customer service is absolutely terrible in Glasgow i love virgin media but seriously think of switching to sky. I hope you read your loyal customer for over 15 year and fix the problem

  • demipip Annie (@demipip) reported from Dullatur, Scotland

    @virginmedia your customer service is crap! Really disappointed today

  • samboardman99 big sam (@samboardman99) reported from Glasgow, Scotland

    @virginmedia you have the worse customer service in the world. Put on hold for 9 mins then nothing. Disgusting way to treat customers.

  • demipip Annie (@demipip) reported from Dullatur, Scotland

    @virginmedia (2) so tried to confirm. Chat service just kept repeating same thing 5 times - despite my explanation that none of options applied. Then tried Tel call & after rigmarole of security got cut off. No engineer, day wasted and parcel only just available to collect now.

  • Thecurseoflaura Laura (@Thecurseoflaura) reported from Glasgow, Scotland

    @virginmedia Hi, it’s been like this with Instagram for over a month but other sites work fine and it works fine on 4G. I notice you said it’s a known issue to other people but I need to know when it wil l be fixed

  • staceyjaneadam Stacey 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@staceyjaneadam) reported from Paisley, Scotland

    @virginmedia We can’t call out now or receive calls with home phone; we have no dialling tone; issue with phone since Thursday; no local issues when ‘test’ is run which is obviously wrong.

  • NicolaMcC_04 Nicola McCutcheon🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄🍀 (@NicolaMcC_04) reported from North Lanarkshire, Scotland

    @virginmedia home wifi is down, call the help line for them to run a test through automated system only to be cut off so I call back to be told it’s a 30 minute wait to speak to someone because I’m ‘still’ experiencing the same issue! Help!

  • Gerrys_Kitchen Gerry's Kitchen (@Gerrys_Kitchen) reported from Glasgow, Scotland

    @virginmedia that's two days running with problems with all services in East Kilbride G75 area. Not good, i'm trying to work from home today.

  • s2sh_ sideshow s2sh (@s2sh_) reported from Glasgow, Scotland

    @virginmedia I'm on hold again right now, 'Dennis' in customer services was meant to call me with an update at 1415 but never. 1st person said it's due to me not having an active DD- everyone I've tried to pay via this method it has failed - no error at my bank.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rebecca_curtis Rebecca Curtis-Moss (@rebecca_curtis) reported from Edinburgh, Scotland

    @2wheels2dex @virginmedia No, as in the internet cuts off a lot. The reason I think it’s a MacBook problem is I’ve sat with both a laptop and a MacBook on zoom simultaneously, one has cut out repeatedly whilst the other’s been fine. Every MacBook (three) in the house has had the same problem.

  • MissLaura_Cole Laura Cole (@MissLaura_Cole) reported

    @virginmedia WHAT A JOKE. @virginmedia We are trying to cancel our broadband/Tv but you keep putting us on hold, then the line cuts out! Literally at the end of our tether.

  • cfeasey8 Carl (@cfeasey8) reported

    @virginmedia also your connect app is useless, doesn’t even recognise your own boosters and can never find my router. Poor to zero service across the board

  • L4DYJ4NE Jane Carcetti Porter (@L4DYJ4NE) reported

    After 14 years being a @virginmedia customer just called and cancelled as nothing they can do about awful WIRED internet connection. Now they have just switched off our WiFi as punishment even tho have until Feb before contract up #ShameOnYou

  • tinywelshdragon Dawn Parsons (@tinywelshdragon) reported

    @suzyneedsahobby @virginmedia I’m having the exact same issue right now. It’s totally ridiculous!

  • ScoBO89355520 ScoBO (@ScoBO89355520) reported

    @virginmedia Hi the complaint ref number is COM104266762 please note the complaint compensation request is for the length the complaint has been open NOT the days loss of internet / earnings!!

  • BianncaBalan Bianca (@BianncaBalan) reported

    @virginmedia is there any issue in Bexleyheath/Greenwich area???!!!??? I don’t have internet since yesterday and I’m working from home!!! Been calling the helpdesk line and no response so far!

  • mikerutter80 Mike Rutter (@mikerutter80) reported

    @virginmedia hello I need help with my telephone password so I can make changes to my account

  • MissLaura_Cole Laura Cole (@MissLaura_Cole) reported

    @JayWyatt122 @virginmedia Exactly what I'm going to have to do. Trying to cancel subscription but get put on hold then they hang up. Is there any other choice but to cancel a direct debit?

  • HORIZON_NCFC Horizon_ (@HORIZON_NCFC) reported

    @iPlutohs I'd recommend bt. I left virgin media as they were dog **** providers and got a good deal with bt which also included WiFi booster discs. I haven't had any issues with them at all.