Virgin Media Outage Report in Glasgow, Scotland
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The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G32, G40, G3, G66 and G5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Hamilton, Airdrie, Motherwell, Paisley, Erskine, Renfrew, Bellshill, Cumbernauld, Bothwell, Coatbridge, Clydebank, East Kilbride and Johnstone.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Krisy 🏴 🇬🇧
(@KrisyFaeGlesga) reported
from
Glasgow, Scotland
I ******* hate @virginmedia these clowns are worse than council workers!! Thank **** I cancelled
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Pauline Campbell-Jones💫🏁😽🦖
(@Lealea2009) reported
from
Glasgow, Scotland
@virginmedia broadband and TV down for 12 hours, having to tether to my mobile so that I can work from home today. 🙁
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Tony McCaffery (he/they)
(@tonymccaffery) reported
from
Glasgow, Scotland
Hey @virginmedia, can you help please? I’ve never plugged a landline phone to my router since becoming a customer. (I never needed one til now). So I just took the voip/landline adapter out the box and it’s broken. How do I get a new one so that I can plug in a landline? Thanks.
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Craig Reid
(@reid2131) reported
from
Larkhall, Scotland
@virginmedia I had a quick start broadband kit sent out. I fitted it all. No broadband, despite 6 calls to your “help” line. Been told a different fault each call. Can this be looked into?
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Wilson
(@wilsonfkp) reported
from
Glasgow, Scotland
@virginmedia seems to be down in Renfrew... No internet for tonight 😭
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Kieran Reynolds
(@keybo7) reported
from
Clydebank, Scotland
@virginmedia How did folk manage to buy these when site down?
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Babs 🤍
(@babslp_xo) reported
from
East Kilbride, Scotland
@virginmedia why does your password reset function not work? Page says it’s down for maintenance when you click the reset link, been like this since I joined you in August and I need access to change my DD date
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Wilson
(@wilsonfkp) reported
from
Glasgow, Scotland
@virginmedia I guess it's being restored, I'm on a wired connection and last night and early this morning was like connecting and disconnecting, a bit unstable but I guess your team is working on it
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🏴David🏴
(@dtr1984) reported
from
Glasgow, Scotland
@virginmedia WiFi down? , app down?
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Craig Reid
(@reid2131) reported
from
Larkhall, Scotland
@virginmedia He came at 0730 Saturday. All fixed by 0755. The cable outside was cut. No signal getting in. All fixed so easily by the engineer
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dios mio la creatura 🏳️🌈🇺🇦
(@lordofanywhere) reported
from
Glasgow, Scotland
@virginmedia is a complete and utter joke in Glasgow. Apparently there is a fault and won’t be resolved until January 5th. On Twitter, they redirect us to the service status page, which is “experience some problems” and we can’t check service status. Compensation is in order.
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Craig Reid
(@reid2131) reported
from
Larkhall, Scotland
@virginmedia First of all, they said it would take 24 hours, then they said it would be working for 8am. Then a fault in the area, then there’s a delay in getting a test signal to the router. I’d just like the full functioning broadband I was sold.
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Paul Ford 🏴🇪🇺
(@Paul_Ford80) reported
from
Hamilton, Scotland
@virginmedia Hi, any issues affecting ML3 0QJ? Had no service on my broadband for about half an hour and its been on and off all day. Thanks.
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David A
(@tofolo_1) reported
from
Glasgow, Scotland
@virginmedia Are you kidding? I am not paying 30p a minute to call you. The contact us page says webchat but no link? It also says some text service but no number? Are you also just making it impossible to get in touch. If this becomes any harder to set up billing I will cancel....
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wolfofwhickham
(@wolfofwhickham) reported
from
Glasgow, Scotland
@virginmedia Very simple .... I never had paper billing it started and I keep getting charged for it .... and no matter what is discussed or sorted on a call wotyncustomer services it keeps getting charged. ...
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Holly McCormack 🏴
(@Hollz2012) reported
from
Paisley, Scotland
It seems I made a good call using the OVO priority link this morning and not one through virgin media. Joined a virtual queue of around 12,000 that took half hour and although would like to have been lower down at the gig, I can’t have many complaints. #peterkay
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David A
(@tofolo_1) reported
from
Glasgow, Scotland
@virginmedia how do I contact the help team? Recently joined and trying to setup billing / online account says to call you. But 0345 is 30p a minute. Can't find webchat, can't find text thing, don't have a live landline yet. I can access the dark web easier!
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David A
(@tofolo_1) reported
from
Glasgow, Scotland
@virginmedia Perhaps if you read my messages? 1st message said I don't have a land line. 0345 is 30p a minute on O2 PAYG (your merger partner) This is a sign of customer service to come. I will cancel before my connection date. Thanks for confirming my fears about virgin.
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Elaine Byrne
(@ElaineB50245734) reported
from
Glasgow, Scotland
@virginmedia I have a complaint and cannot find a email address for it
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Claire Webster
(@claireWeb) reported
from
Glasgow, Scotland
@virginmedia is there an issue with G3 area of Glasgow? Service checker not working either?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Verster
(@verster) reported
I've been with @virginmedia for about 5 years. We're moving house to an area they don't service now they want to charge me a £240 termination fee. What a scam.
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Dana Mallon
(@dkuhnm) reported
@virginmedia #virginmedia #virginmediadown Getting very tired of the broadband issues multiple times a day. In the past we got a the hub replaced but not this time. Been going on for months without a stable connection - working from home it's is essential.
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simon james puttock
(@sentinal_x) reported
@virginmedia Support say that we are getting speeds from the wall socket of 550mbps and don't offer any solution for our low speeds other than sending another Ethernet cable which will not help.
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Paul 🏡🗝⬇
(@PorlyP) reported
@virginmedia I tried calling but queues were warned as really long. So I tried installing and signing in on the app but it always gives me a timed out message. I till can't get confirmation that it's not my kit but some local physical issue. What else can I try, please?
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Omar Little
(@ThatsDA5) reported
@virginmedia your customer service is shite
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JayDeePee
(@johndanielpalm1) reported
@virginmedia Thanks for the reply. I don’t think it’s a service issue in my area but more of a peering issue. The hops from the router outbound appeared to be solid until it left virgins owned IPs. It seems to have calmed down now.
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Ellen Jones
(@ellen__jones) reported
So @virginmedia not wiping a charge they said they would wipe over a month ago has impacted my credit score. Want to maybe fix that, Virgin?
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Georgina Lee
(@GeorginaLee) reported
Imagine having a really important meeting and your internet connection keeps dropping out. @virginmedia I want it cancelled, a full refund and to see the back of your appalling service. I’m done! It’s 2021 and this is not acceptable! #TuesdayFeeling
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Anastasia Christofor
(@anastasia_ch90) reported
@virginmedia 9:30 if its not a problem, would work better. Will you sent me a link?
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Zoë Beckwith
(@zoecan75) reported
@virginmedia No because I've been told there's no problem when the automated machine duid a test