Virgin Media outages and service status in Glasgow, Scotland

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Motherwell, Glasgow, Airdrie, Bellshill, Clydebank, Erskine, Barrhead, Paisley, Hamilton, Johnstone, East Kilbride, and Renfrew.

City	Problem Type	Report Time
Motherwell	TV	8 hours ago
Glasgow	TV	15 hours ago
Glasgow	Internet	16 hours ago
Airdrie	Internet	17 hours ago
Glasgow	Internet	23 hours ago
Glasgow	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

• 
  Alan Lappin (@GiggsyBlantyre) reported 2 minutes ago from Hamilton, Scotland

  Here @virginmedia - any idea of some suggestions please, on how to contact your complaints/Customer Relations Team about a complaint I’ve submitted? Tried phoning, passed from pillar to post in the sub-continent, and getting nowhere. Two words: NOT GOOD ENOUGH.

• 
  ZanderCurrie (@zandercurrie) reported 4 minutes ago from Paisley, Scotland

  @virginmedia Wifi not working at all also not letting me watch any live tv?

• 
  Elaine Byrne (@ElaineB50245734) reported 8 minutes ago from Glasgow, Scotland

  @virginmedia I have a complaint and cannot find a email address for it

• 
  David (@DRoss215) reported 9 minutes ago from Paisley, Scotland

  @virginmedia I was promised a reconnected service by yesterday. Didn't happen no form requested 😡😡

• 
  princealbertofmonaco (@WeeLemLug) reported 14 minutes ago from Glasgow, Scotland

  @virginmedia An absolute joke of call , Your advisor just told me to cancel my full contract !! He was laughing and joking with people whilst on the call to me , Can someone please call me ?

• 
  Scott stafford (@scottstafford87) reported 19 minutes ago from Glasgow, Scotland

  @virginmedia It’s connected to the network

• 
  Vero Walters (she/elle) (@csersrule) reported 19 minutes ago from Milngavie, Scotland

  So this is new- I spoke with a CSR @virginmedia in Scotland. I struggled with her accent & she got irritated with me & snarled "Do you even understand English?" I mean, I have a few degrees issued from Canadian universities... maybe they felt bad for me?

• 
  Ironside Design (@ironside_design) reported 21 minutes ago from Kirkintilloch, Scotland

  @virginmedia Hub3.0 no problems with connection and had a few other Virgin customers say the same about connections dropping out

• 
  David (@DRoss215) reported 21 minutes ago from Paisley, Scotland

  @virginmedia I have never experienced such shocking service on the telephone for 150 mins still not resolved. I have 2 properties in the one block I requested one of them to be disconnected! VM disconnected both the tenant is now screaming at me as she works from home 😡😡

• 
  David (@DRoss215) reported 30 minutes ago from Paisley, Scotland

  @virginmedia GT it would be easier if you could access a telephone and engage with a customer that needs assistance. I have now wasted another 20 mins of my time 😡😡 how do I get a resolution?

• 
  TDR-Dazabelle 👑 (@DarrenMcGuigan5) reported 30 minutes ago from Dennistoun, Scotland

  Anyone else having issues with @virginmedia today I can't get online no signal Nada

• 
  AR #55 (@G1NG355) reported 32 minutes ago from Glasgow, Scotland

  @virginmedia Yes, we got our package reduced.. And was quoted a price for basic TV, phone line and WiFi.. We received an email confirming this but upon receiving this our TV services was disconnected. On the email it stated that no TV service was included, upon calling up.. We were told this

• 
  Loraine Riddick (@LoraineRiddick2) reported 34 minutes ago from Glasgow, Scotland

  @virginmedia It says there are no problems in my area!what does it take to actually speak to someone, or get a technician out to check where fault is originating from!it’s absolutely shocking!Ive worked in customer service for a good many years, and never experienced such awful service!

• 
  Willem_Wikkelspies (@spongebath63) reported 35 minutes ago from Dennistoun, Scotland

  @virginmedia I'm trying to contact the customer care number but I'm told thar calls are not being connected to that number (789) I'm then told to call 789 to speak to a team member...

• 
  Elenita (@Coops_71) reported 36 minutes ago from Thornliebank, Scotland

  @virginmedia I’ve waited 12 hours and still have the same issue

• 
  Wilson (@wilsonfkp) reported 36 minutes ago from Renfrew, Scotland

  Broadband is down, @virginmedia I guess this is affected by @ScottishPower blackout in PA4

• 
  don mackeen (@donmackeen) reported 39 minutes ago from Glasgow, Scotland

  @virginmedia had the technician come out today after days of patchy service. Got the hub changed, and ... Service still terrible. And now I'm to wait "24 hours"...

• 
  #YesScots Prisoner X Scotland Just Another Human (@WYesscots) reported 45 minutes ago from Airdrie, Scotland

  @tristanpw1 @virginmedia @RishiSunak By dipping into One's personal wealth of £700++ million accrued by robbing the ordinary poor blind & the odd global financial crash or one's O/s Tax haven accounts imho like me Tory m8s.

• 
  Algerish Lass 🏴󠁧󠁢󠁳󠁣󠁴󠁿💚 (@NasceraMahria) reported 49 minutes ago from Airdrie, Scotland

  @virginmedia honestly your service is shite

• 
  bristian cungay (@ChristianBunga7) reported 53 minutes ago from Glasgow, Scotland

  Hey @virginmedia it’d be pretty cool if you guys fixed my internet at some point. Like i know I’ve only spent £30 trying to call you guys and I did get to speak to this nice angry man on your support line who hung up on me immediately (which is a bargain)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Blade _666 🇬🇧 (@Blade6665100153) reported 9 minutes ago

  @trapdoor456 @virginmedia I switched to youfibre, no hassle so far 👌 never drops speed

• 
  west witch🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wishful5thinkin) reported 10 minutes ago

  @trapdoor456 @virginmedia Dont touch Virgin, terrible company to deal with

• 
  Sinead Nash (@nashs) reported 11 minutes ago

  Thank you @virginmedia for this well timed outage that means I’ll need to need to take my laptop on holiday 🙄🙄🙄

• 
  Andy Darby (@andyredjedi) reported 12 minutes ago

  What is the internet problem in LE3 it has been intermitant for 3 days now. Router keeps going off. @virginmedia

• 
  Darren Danks (@thedazdanks) reported 12 minutes ago

  @virginmedia I’m sure I’m not the only one who doesn’t have their phone next to their hub. What if an elderly customer has phone and hub in separate rooms but need the phone as part of their care and wellbeing. Would your advice still be to just move one of them?

• 
  James Durrant (@je_durrant) reported 14 minutes ago

  I’ve had it with @virginmedia No service since 10 Jul and it won’t be fixed until 17 Aug. They can’t give me a 5G modem despite being joined with O2 and say I should be happy with the £10 p/d Ofcom comp; that doesn’t help me do work. £800 to cancel my contract, it’s a racket

• 
  lucy barnett (@lucebarnett) reported 15 minutes ago

  @EE I was on a call for 42 minutes this morning and got nowhere. Nobody wants to take any responsibility and suggesting I didn’t order despite the fact SIMs have moved over to One plan and Virgin Media contacted me about leaving. Very poor service

• 
  christopher john (@chriscj1065) reported 16 minutes ago

  @virginmedia Could you please send me details to who i should log a complaint.

• 
  Sam ❤️ 🐈 🐘 (@MrsGuiltyRage) reported 19 minutes ago

  @trapdoor456 @virginmedia Switched in November from BT and we never looked back.

• 
  Asha rollawin (@quizrollawin) reported 22 minutes ago

  @virginmedia I'm a former customer and want to make a complaint but this isn't possible online without having a VM account - so how can people complain as former customers who are owed money?