1. Home
  2. Companies
  3. Virgin Media
  4. Glasgow
Virgin Media

Virgin Media outages and service status in Glasgow, Scotland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 8 outage signals in the last 24 hours around Glasgow, including 8 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 26, 7:09 AM GMT+1.
  • 60% Internet (60%)
  • 15% Wi-fi (15%)
  • 9% TV (9%)
  • 7% Total Blackout (7%)
  • 6% E-mail (6%)
  • 3% Phone (3%)

The latest reports from users having issues in Glasgow come from postal codes G71 , G51 , G1 , G32 , G44 , G22 , G12 and G33 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 26: Problems at Virgin Media

Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Hamilton, Airdrie, Paisley, Clydebank, Motherwell, Erskine, Renfrew, Johnstone, Bothwell, East Kilbride, Viewpark, Blantyre, and Cumbernauld.

CityProblem TypeReport Time
Glasgow Internet 8 hours ago
Glasgow Total Blackout 11 hours ago
Glasgow Internet 16 hours ago
Glasgow Internet 19 hours ago
Glasgow TV 20 hours ago
Glasgow TV 21 hours ago

Nearby cities with recent reports

Bellshill

2 recent signals

4 days ago
Hamilton

2 recent signals

4 days ago
Airdrie

1 recent signals

6 days ago
Paisley

1 recent signals

6 days ago
Clydebank

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • nuttynanaannie
    Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia Hi, it's been like this since last Thursday. Our Tivo box is constantly flashing and apps don't work as we have no Internet probably. Internet not worked since then. Its a real issue as we need Internet to work.

  • ra_bleather
    Lady Ra_Bleather🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@ra_bleather) reported from Motherwell, Scotland

    @virginmedia After spending hours trying to get through to you yesterday on the phone I raised a complaint about that. Solution this morning? ‘Call us’ is this a joke? Are u so think? #dreadfulservice

  • DRoss215
    David (@DRoss215) reported from Paisley, Scotland

    @virginmedia GT it would be easier if you could access a telephone and engage with a customer that needs assistance. I have now wasted another 20 mins of my time 😡😡 how do I get a resolution?

  • ChristianBunga7
    bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia The ‘step by step help’ doesn’t help. It tells me thing I already know - restart hub check connections, reset.

  • G1NG355
    AR #55 (@G1NG355) reported from Glasgow, Scotland

    @virginmedia Yes, we got our package reduced.. And was quoted a price for basic TV, phone line and WiFi.. We received an email confirming this but upon receiving this our TV services was disconnected. On the email it stated that no TV service was included, upon calling up.. We were told this

  • reid2131
    Craig Reid (@reid2131) reported from Larkhall, Scotland

    @virginmedia First of all, they said it would take 24 hours, then they said it would be working for 8am. Then a fault in the area, then there’s a delay in getting a test signal to the router. I’d just like the full functioning broadband I was sold.

  • weeshug72
    Hugh Moan 💙 (@weeshug72) reported from Glasgow, Scotland

    @virginmedia why just you just call me under the guise of "offering me a discount on my services" then offer me a deal that means me paying for an extra service I don't currently use or want?

  • Chban1967
    Banjo (@Chban1967) reported from Glasgow, Scotland

    @virginmedia The point is the contract sent out on 15th Aug wasn't what was agreed when challenged I got put on the virgin no customer service merry-go-round which due to our personal circumstances i had to give up u are an absolute rotten company ur service agent admitted this was appalling

  • DeclanRobb
    Declan Robb🍀 (@DeclanRobb) reported from Airdrie, Scotland

    @virginmedia absolute joke , internet not working again

  • GlasgowThat
    That Glasgow Florida Family🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@GlasgowThat) reported from Cambuslang, Scotland

    Virgin Media @virginmedia should be investigated by Ofcom they are taking money from people while not supplying a service. They are providing a substandard service when the do supply it. Major areas of Glasgow no internet until Jan 5th. Do not join this company they are the worst

  • lordofanywhere
    dios mio la creatura 🏳️‍🌈🇺🇦 (@lordofanywhere) reported from Glasgow, Scotland

    @virginmedia is a complete and utter joke in Glasgow. Apparently there is a fault and won’t be resolved until January 5th. On Twitter, they redirect us to the service status page, which is “experience some problems” and we can’t check service status. Compensation is in order.

  • nuttynanaannie
    Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia Hi, my broadband is down again, the same result intermittent connection but I've no app access I.e netflix etc. Any idea the problem and when it will be fixed?

  • claireWeb
    Claire Webster (@claireWeb) reported from Glasgow, Scotland

    @virginmedia is there an issue with G3 area of Glasgow? Service checker not working either?

  • ElaineB50245734
    Elaine Byrne (@ElaineB50245734) reported from Glasgow, Scotland

    @virginmedia I have a complaint and cannot find a email address for it

  • PotatoAimZero2
    Respawn Doesn't Respond (@PotatoAimZero2) reported from East Kilbride, Scotland

    @virginmedia Connection keeps cutting every 45 or so minutes. Receiving 0 to no network what so ever at any giving time. "Unstable network". Before you asked yes the router has been reset and tested multiple times. Turned off and on and yet still the same issue.

  • wilsonfkp
    Wilson (@wilsonfkp) reported from Renfrew, Scotland

    Broadband is down, @virginmedia I guess this is affected by @ScottishPower blackout in PA4

  • DRoss215
    David (@DRoss215) reported from Paisley, Scotland

    @virginmedia I have been waiting since Thursday for a representative to get in touch why? @Ofcom service been disconnected for nearly two weeks. Impossible to speak with anyone from Virgin Media 😡😡😡

  • donmackeen
    don mackeen (@donmackeen) reported from Glasgow, Scotland

    @virginmedia The service checker tells me either nothing, or - as in the screenshot - something completely contradictory. There is no way to communicate with anyone and yet, strangely enough, you still charge me for a service which only works intermittently.

  • wilsonfkp
    Wilson (@wilsonfkp) reported from Glasgow, Scotland

    @virginmedia seems to be down in Renfrew... No internet for tonight 😭

  • Lealea2009
    Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported from Glasgow, Scotland

    @virginmedia broadband and TV down for 12 hours, having to tether to my mobile so that I can work from home today. 🙁

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ads913
    keith addy (@ads913) reported

    @virginmedia 20+ years a loyal customer, paying £128/month. New customers can sign up TODAY for the exact same package — Gig1 broadband, Mega TV, Sky Sports & Cinema — for £76.99/month. That's £51/month MORE for being loyal. Explain that. #VirginMedia #CustomerService

  • whisky_duck
    Danny Whisky (@whisky_duck) reported

    @virginmedia I’m currently without broadband in the KT8 area. Status page is showing an issue but with a fix date of 22nd. This can’t be true. I’m a remote worker and unable to do my job without connectivity.

  • SusanChew5
    Susan Chew (@SusanChew5) reported

    @gloucesterglass @virginmedia They are possibly the worst company ever, still no engineer a week later, and one of us works from home. You will definitely find better, you can't get any worse.

  • lynne_thomson2
    Lynne (@lynne_thomson2) reported

    @PaulMcDade7 @virginmedia Seems like the whole of Clackmannanshire is down

  • darrenhayes1973
    Darren Hayes (@darrenhayes1973) reported

    @virginmedia I did ask to complain when I rung up to cancel and was put on hold for ages so hung up!!

  • drvikaz
    vikas tripurneni💙 (@drvikaz) reported

    @SkySports @virginmedia what’s the point of subscribing to @SkySports .. never covers anything important or significant..!

  • Mteasel67
    mark teasel💙💙💙 (@Mteasel67) reported

    @virginmedia is your website down at all ? , I'm trying to look at some links you sent me earlier ( via X) and all I get is an error message 403 forbidden 🤔

  • Urban__Groove
    Urban Groove (@Urban__Groove) reported

    @virginmedia I f***** HATE virgin media, i cant wait till my contract ends with you, Causing me stress by giving other 02 permission to set up a direct debit when i never instructed you too! BASTARDS! 😡

  • Jinky1967John
    Shando (@Jinky1967John) reported

    @virginmedia Is there a broadband outage in ML1 postcode ? No service for last 30 mins

  • TheRealTwheezy
    TWheezy (@TheRealTwheezy) reported

    @virginmedia ever since I renewed with you my WiFi gas been absolutely terrible.