Virgin Media Outage Report in Glasgow, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G32, G40, G3, G4 and G72.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Cumbernauld, Hamilton, Airdrie, Motherwell, Paisley, Erskine, Renfrew, Bellshill, Bothwell, Coatbridge, Clydebank, East Kilbride and Johnstone.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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jon bhoy 🍀🏴
(@honto75) reported
from
Glasgow, Scotland
@virginmedia my virgin is down I’ve got no channels or broadband
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Soctty123
(@Soctty123) reported
from
Paisley, Scotland
@virginmedia No problem. It's very rare that I've had problems with my service, and sorted reasonably quickly.
-
Gavin Jackson
(@Wizzler_uk) reported
from
Motherwell, Scotland
@virginmedia @Shadow_Official Just like the home hub 3 issues.
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Gavin Jackson
(@Wizzler_uk) reported
from
Motherwell, Scotland
@virginmedia @Shadow_Official Haha if I called right now and said I had issues with shadow (I don't use mine for gaming) you're "support" wouldn't have a clue what I'm talking about, then they'd say everything looks fine on your end so it must be (a) my pc, (b) shadows servers or (c) it's someone else's fault
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🏴David🏴
(@dtr1984) reported
from
Glasgow, Scotland
😂😂 all @virginmedia was down for about an hour there and I'm on their Twitter and they are getting dogs abuse and people demanding compensation 😂 that's the modern world for you , my guess is these people were born after 1997 😂😂
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🏴David🏴
(@dtr1984) reported
from
Glasgow, Scotland
@virginmedia hurry up and get this issue fixed , laughable that it can affect so many people , TV , internet , my wifi and phone are down
-
Neil Crossan
(@quietarea1) reported
from
Glasgow, Scotland
@virginmedia down again. Been kept waiting for 4 days for phone was unable to work due to the mobile drop out and now no service. Customer service I’m sure will be up to their usual rubbish standard
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Matt Leads 🧠
(@MattLeads) reported
from
East Kilbride, Scotland
@virginmedia @frazz250 A lot of people are having the same issue all across the uk atm. Hopefully they fix it soon
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Sheridans Solicitors
(@SheridansLaw) reported
from
Glasgow, Scotland
Our office has been affected by the recent @virginmedia outage. We are hoping to have our services up and running again soon.
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Gavin Jackson
(@Wizzler_uk) reported
from
Motherwell, Scotland
@Vadoseflame @Shadow_Official @virginmedia Never have been, I remember having a local techs mobile number because anytime anyone joined locally it borked my connection, and he'd fix it on the way home. So many 2hr+ calls to tell them I was offline and go through "diagnostics".
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CAJ
(@carolstrach) reported
from
Airdrie, Scotland
@virginmedia like many others I have no internet service I’m in ML6. For a communications company your communication and customer service are shocking!!!
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MunsterBecks
(@Beckinder) reported
from
Glasgow, Scotland
@virginmedia Virgin Media. I am moving house and cannot get Virgin and I've been told I need to lay a fee to leave even though you cannot provide the service
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Loyal🐻Since 87🇬🇧
(@debbievee25) reported
from
Glasgow, Scotland
@virginmedia can you tell me if there is a problem in the area 28 GLASGOW please as my Internet is not working at home
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Cam💜
(@cameronkelly__) reported
from
East Kilbride, Scotland
Virgin media is the WORST company to have WiFi with oh my god, use my 4g more than I use their WiFi bc it’s doesn’t work half the time 🥴
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Morag
(@Moggydd) reported
from
Motherwell, Scotland
@SnoBaloyi @virginmedia I have no service on ML2 area
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CAJ
(@carolstrach) reported
from
Airdrie, Scotland
@Rickster1873 @virginmedia Yeah mine is just the same! Gonna call them now for a laugh!! Their Twitter is absolutely no help at all and for a Communications company is shocking!!!
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ALAN
(@GOTHICGUY270477) reported
from
Cambuslang, Scotland
@virginmedia hi my service is down can you help Glasgow G734ly
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MunsterBecks
(@Beckinder) reported
from
Glasgow, Scotland
@SkyUK Just sent you a DM asking a few questions about the credit switch service and the packages. As I have to pay leave @virginmedia #jokeshop
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Will N7
(@Will_L_Penn) reported
from
Motherwell, Scotland
@virginmedia our broadband and tv is down and when I try to contact customer support the wait is over 30 minutes what’s going on post code is ML1 1HW
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MunsterBecks
(@Beckinder) reported
from
Coatbridge, Scotland
@virginmedia But it's not my fault you cannot transfer my service. Yet I'm being penalised for it
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Duncan
(@DuncanHarrop) reported
@virginmedia Unfortunately I’ve been given no reference. When I have gotten through to someone they’ve only said theres an outage and will be fixed by 11th Feb, then 17th Feb...
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Chris Bennett
(@chrisjonbennett) reported
@virginmedia I've been on the phone with you for over an hour and now you've just cut me off. I've been trying to cancel my contract / disconnect services for a month now. I'm cancelling my DD - this is unacceptable service.
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Dave(6x🏆)🔴CHAMP19NS 🔴
(@dave_taylor1265) reported
@virginmedia we cancelled our contract had various calls to keep the service but told them no.we have now had an email saying thanks for making changes and started a new contract tried to call for days but no answer if we get no response we will be getting in touch with @Ofcom
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Joe
(@_Jxeleach) reported
@virginmedia Ironically he said the last time there was a problem with the “little green box at the end of the street” and we needed switching to a new Chanel. I’m not sure if that means anything to you but even after he’s done that... it’s still broken. Previously they blamed the hardware
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AstroTaff
(@AstroTaff) reported
Can someone at #virginmedia help explain a very confusing letter sent to me please?
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Rohit Talwar
(@rtalwar) reported
Does anyone know how to cancel @virginmedia broadband? I've been trying for ten days and their customer care people are the worst and rudest I've ever come across.
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Anne Campbell
(@annecambridge) reported
@LucyWCam @virginmedia I had same problem and eventually cancelled my subscription. That prompted them to ring me! I have now changed over to Zen for broad band and just using free view for TV. It is wonderfully trouble free and costs a fraction of Virgin- and they have terrific customer service!
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Rohit Talwar
(@rtalwar) reported
By now I have spent ~12 hours trying to get rid of a @virginmedia connection. They make you wait, make you speak to 3 different [unhelpful] teams and then disconnect while you're talking. The lack of service to paying customers is frankly shocking.
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Tim
(@Tim31065542) reported
@smiles333 @MartinSLewis @virginmedia Just stop your DD. Their quick enough to contact you then. When they took over from NTL they tried to screw me over by breaking the channels up into packages. But I never paid them a penny because I’d never been informed that they’d taken over NTL.
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elley
(@elleymariee) reported
@virginmedia hey my box has broken and I can’t get hold of anybody l! Could you please help?