Virgin Media outages and service status in Glasgow, Scotland
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Full Outage Map
- Virgin Media generated 5 outage signals in the last 24 hours around Glasgow, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 8, 9:44 PM GMT+1.
- Internet (63%)
- Wi-fi (13%)
- Total Blackout (11%)
- E-mail (8%)
- TV (4%)
- Phone (1%)
The latest reports from users having issues in Glasgow come from postal codes G71 , G51 , G22 , G1 , G4 , G44 , G3 and G32 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, East Kilbride, Motherwell, Airdrie, Cumbernauld, Coatbridge, Paisley, Johnstone, Hamilton, Clydebank, Bishopbriggs, Bellshill, and Bothwell.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 9 hours ago |
|
Glasgow
|
Internet | 13 hours ago |
|
Glasgow
|
Total Blackout | 16 hours ago |
|
Glasgow
|
17 hours ago | |
|
Glasgow
|
Total Blackout | 19 hours ago |
|
Glasgow
|
Internet | 1 day ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Alan 🍀 (@bhoy_al) reported from Glasgow, ScotlandNever ever going with Virgin Media again. Internet has been down for nearly 24 hrs, and it's been down nearly everyday for at least 1-5 hours over the course of the last week or two.
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Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland@virginmedia It says there are no problems in my area!what does it take to actually speak to someone, or get a technician out to check where fault is originating from!it’s absolutely shocking!Ive worked in customer service for a good many years, and never experienced such awful service!
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Tony McCaffery (he/they) (@tonymccaffery) reported from Glasgow, ScotlandHey @virginmedia, can you help please? I’ve never plugged a landline phone to my router since becoming a customer. (I never needed one til now). So I just took the voip/landline adapter out the box and it’s broken. How do I get a new one so that I can plug in a landline? Thanks.
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David A (@tofolo_1) reported from Glasgow, Scotland@virginmedia how do I contact the help team? Recently joined and trying to setup billing / online account says to call you. But 0345 is 30p a minute. Can't find webchat, can't find text thing, don't have a live landline yet. I can access the dark web easier!
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Gallagher D (@Jockthrax) reported from Airdrie, Scotland@virginmedia Possibly the worst company I have ever dealt with. Cut off twice. I only wanted to buy a new remote. Absolute shambles of a company. Disgraceful customer service.
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Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland@virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!!!!!!!!!!!!
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Dave (@MXK1000) reported from East Kilbride, ScotlandGuys supposedly from @bt_uk going round the doors in EK saying my neighbours have complained of slow internet speeds. That's ok I'm on VirginMedia. They asked me to do a speed test on my phone. I told them to piss off. 1 I'm not a BT customer 2 I'm not your data source
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AR #55 (@G1NG355) reported from Glasgow, Scotland@virginmedia Well that's another inconvenience. I can't put into the limited characters what we've been through since Friday with your service.
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rach ✨ (@seawxy) reported from Motherwell, Scotland@virginmedia no, i’ve not received a resolution. someone contacted me regarding the complaint, then when i responded, they have just ignored it. the complaint is regarding incorrect billing and poor customer service.
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Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland@virginmedia any chance you can contact me regarding my house phone which hasn’t worked for 7weeks. Have written to Sunderland and spoken to robots, and constantly get told to dial 151 which I can’t as house phone line is the problem!ty
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wolfofwhickham (@wolfofwhickham) reported from Glasgow, Scotland@virginmedia Weeks ago and everyone nothing shows on the tracking.... its a basic issue that needs resolving can u assist direct ? Need to have some good service from you as today this will be putting people off and I'm certainly not recommending you as it stands
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rach ✨ (@seawxy) reported from Motherwell, Scotlandbeen trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of house 🖕🏽
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Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia Hi, it's been like this since last Thursday. Our Tivo box is constantly flashing and apps don't work as we have no Internet probably. Internet not worked since then. Its a real issue as we need Internet to work.
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Claire Webster (@claireWeb) reported from Glasgow, Scotland@virginmedia is there an issue with G3 area of Glasgow? Service checker not working either?
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David (@DRoss215) reported from Paisley, Scotland@virginmedia Unfortunately Gareth has been unresponsive I contacted him last Thursday nothing since then still no service 😡😡
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David (@DRoss215) reported from Paisley, Scotland@virginmedia Still waiting on Gareth to get in touch. @Ofcom can you please help? No service since the end of January 😡😡
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Ross R MacLean (@jamboross) reported from East Kilbride, Scotland@virginmedia As a mark of respect,have you given us all the day off from the internet? Nothing working again!!! Getting pretty fed up with this, and yes I've checked your service online.
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Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia Hi, my broadband is down again, the same result intermittent connection but I've no app access I.e netflix etc. Any idea the problem and when it will be fixed?
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Kieran Reynolds (@keybo7) reported from Clydebank, Scotland@virginmedia How did folk manage to buy these when site down?
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TDR-Dazabelle 👑 (@DarrenMcGuigan5) reported from Dennistoun, ScotlandAnyone else having issues with @virginmedia today I can't get online no signal Nada
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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AS05 (@randeree_a) reported@virginmedia I’m having intermittent broadband connection and your customer service says there’s a 221 minute waiting time! Can you help?
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Oisín (@Usheen1) reported@adrianweckler The question is will their router support modem mode? Virgin media hub 5x is a dud
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TJKEY (@kytmlm) reported@cee4cat Don’t need internet, good thing really cos @virginmedia is down again this morning
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Samina Masood (@Samina_masood3) reported@virginmedia Thanks for responding but there is no sense of urgency in that message ‘respond as soon as possible’ & ‘resolve issue as quick as possible’; have you read the T&Cs & your legal obligations?
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theo Johnson ⸆⸉ (@theojamesjohno) reported@virginmedia wanna sort ur **** out? wifi it’s constantly down it’s a joke been off for 4 days now
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CaperZz (@zZrepaC) reportedWhat ******** is going on with virgin media! Cant ring, cant chat on webchat, cant speak via whatsapp, cant acess the app, paid my bill ages ago an still the services are not back on! An not 1 ******* thing on socials about a issue @virginmedia
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Chris Hobbs (@obbsie) reported@AEthelswin @virginmedia Ah. Thanks. Trying to speak to customer service. Been three hours now.
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0x00000 (@cryptocyphereth) reported@tvrski @virginmedia Yeah. After disconnecting with their human support, I switched to another browser. This time, their web deal page worked, but the price was 50p higher per month than the one i initially seen. Still, it was significantly better than the offer the human agent gave me, so I just went ahead with the renewal.
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Rab A (@Rab75A) reported@virginmedia is there a outage in KA3 area of Kilmarnock
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Nick68 (@nickholding01) reported@virginmedia Trying to help my neighbour. She got message saying needs to upgrade to 360 by June but when we follow instructions to go to apps and games there is no 'upgrade' option