Virgin Media Outage Report in Glasgow, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G66, G33, G22, G52 and G42.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Erskine, Hamilton, Cumbernauld, Bellshill, Coatbridge, Johnstone, Paisley, Uddingston, Airdrie and Motherwell.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
||
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Soctty123
(@Soctty123) reported
from
Paisley, Scotland
@virginmedia As with many in West Central Scotland, my Internet is down. I have tried turning the router on and off shark, but to no avail. What's bothering me most is that Virgin Media are refusing to acknowledge what must be a huge outage. I'm in the PA2 area.
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Loyal🐻Since 87🇬🇧
(@debbievee25) reported
from
Glasgow, Scotland
@virginmedia can you tell me if there is a problem in the area 28 GLASGOW please as my Internet is not working at home
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Gary Stewart🏴
(@Jacobite1745G) reported
from
Glasgow, Scotland
@WeNeedIndyNow @virginmedia @ivy_mckellar Mine is down aswell
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Morag
(@Moggydd) reported
from
Motherwell, Scotland
@SnoBaloyi @virginmedia I have no service on ML2 area
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Matt Leads 🧠
(@MattLeads) reported
from
East Kilbride, Scotland
@virginmedia @frazz250 A lot of people are having the same issue all across the uk atm. Hopefully they fix it soon
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Kerry 🍀🤫
(@wee_kezza) reported
from
Clydebank, Scotland
@virginmedia Both phones can’t get connected to WiFi no signal on the tv
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ALAN
(@GOTHICGUY270477) reported
from
Cambuslang, Scotland
@virginmedia hi my service is down can you help Glasgow G734ly
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Catherine.
(@pinkycoop) reported
from
Glasgow, Scotland
@PaulyD22803562 @BossyLadybird @virginmedia And G15. Seems to be a big issue in Scotland that they haven't noticed yet.
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Michael Barnett
(@MichaelBarnet18) reported
from
Glasgow, Scotland
Dear @virginmedia, do be a dear and fix the internet! No TV, no WiFi; I might have to talk to people!
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Will N7
(@Will_L_Penn) reported
from
Motherwell, Scotland
@virginmedia our broadband and tv is down and when I try to contact customer support the wait is over 30 minutes what’s going on post code is ML1 1HW
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CAJ
(@carolstrach) reported
from
Airdrie, Scotland
@Rickster1873 @virginmedia That explains a lot!!!! I’m in Airdrie and got no service! Fortunately I can get 4G
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CAJ
(@carolstrach) reported
from
Airdrie, Scotland
@Rickster1873 @virginmedia Yeah mine is just the same! Gonna call them now for a laugh!! Their Twitter is absolutely no help at all and for a Communications company is shocking!!!
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Lesley Nelson
(@only1barnowl) reported
from
Renfrew, Scotland
@virginmedia no service pa3 area of paisley and my mums house also in pa2 area of paisley
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Vonni 🏴
(@why_yvonne) reported
from
Paisley, Scotland
@virginmedia are the absolute worst. Broadband box has been doing an update for 2hrs. Phoned the help and the best they can do is offer me an engineer when I have to take time off work. £41 p/m for terrible internet speed and now the box isn’t working. Absolute joke.
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CAJ
(@carolstrach) reported
from
Airdrie, Scotland
@virginmedia like many others I have no internet service I’m in ML6. For a communications company your communication and customer service are shocking!!!
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Jim Speakman
(@cowspassage) reported
from
Glasgow, Scotland
@virginmedia hi - trying to access your service status page and getting "We're sorry this isn't the page you wanted". Also my full package - broadband, phone and TV have gone down Glasgow G11
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Sheridans Solicitors
(@SheridansLaw) reported
from
Glasgow, Scotland
Our office has been affected by the recent @virginmedia outage. We are hoping to have our services up and running again soon.
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jon bhoy 🍀🏴
(@honto75) reported
from
Glasgow, Scotland
@virginmedia my virgin is down I’ve got no channels or broadband
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Ross Turnbull
(@_rossturnbull) reported
from
Glasgow, Scotland
The service provided from @virginmedia is abysmal 99.8% of the time.
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karen king
(@georgesgirl78) reported
from
Clydebank, Scotland
@virginmedia can someone actually sort my daughter and son in laws services from you. Phone calls & texts haven’t got them anywhere and they are not paying for a service they are not getting to use. A formal complaint has already been placed as it’s beyond a joke now
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas Millar
(@croupieruk29) reported
@virginmedia Still not working. Looks live you've disconnected me a month early. I got an email on instructions on how to return my device. I replied to the email from David I think when I was trying to cancel. I'm having to go to tesco just to use the WiFi to sort this out.
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reecekel
(@reecekel) reported
@virginmedia have the worst customer service
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Lisa du Plessis
(@cbtsunflower) reported
@glynny15 @virginmedia @virginmedia are the worst! We moved to Oz in Oct! Wrote to them in sept as could never get through on the phone. They are still charging me! Paid £200 in telephone fees from Australia to cancel- repeatedly. Those invoices and charges just keep coming.
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Thomas Millar
(@croupieruk29) reported
@virginmedia Yes I have checked that a few times already and no issues in my area.
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Cheryl
(@cheztulip) reported
@virginmedia Why is it so hard to actually speak to anybody at virgin ? I just want to cancel my dads phone as he is in a care home and no longer needs it. I Cancelled the d/d as I couldn’t get hold of virgin and now I am getting emails chasing payment!
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Ben Frazer
(@BenjFrazer) reported
Oh look @virginmedia I’ve called again to confirm my cancellation and you cut me off. AGAIN!!! So you won’t help me cancel online. Or over the phone and your web team are all “we’re only the web team” - stop harassing me with bills. I CANCELLED!!!!!!
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Jay Warda ⚢BLM🏳️🌈
(@jay_warda) reported
@virginmedia I am sick of sitting on hold, only to be hung up on! I want to cancel my contract, but am unable to speak to anyone
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Stephen Graham
(@StevieG_81) reported
@bvinton @virginmedia @LeeWells82 I wouldn’t bother with them. Not worth the hassle. I’ve made 3 complaints in just over a month ha.... customer service is potentially the worst I’ve ever experienced.
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Ginny
(@Ginny22673801) reported
@virginmedia I need help!!
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Karl Dyer
(@KarlDyer15) reported
@virginmedia down again, stopping me from working again 😡