Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G72, G12, G78, G43 and G66.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 03/04/2026 07:45

March 04: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Cumbernauld, Hamilton, East Kilbride, Erskine, Motherwell, Airdrie, Larkhall, Johnstone, Bellshill, Bothwell, Blantyre, Uddingston, Coatbridge and Paisley.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomCumbernauld Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • garymckelvie Gary McKelvie (@garymckelvie) reported from Hamilton, Scotland

    @virginmedia been without email since Wednesday & phoned only to be advised it could be down for a further 7 days…absolute shambles. No detail on why or what is being done to resolve. Any answers?

  • raymi37 Papa Raymondo (@raymi37) reported from Chapelhall, Scotland

    @quigley_mick @virginmedia @virginmedia service is getting worse mick I’m thinking of a change far too dear as well

  • Damien1872 Damien Speirs (@Damien1872) reported from Renfrew, Scotland

    Been having issues with @virginmedia where the internet drops several times during the day. 9nly get told to do a reset/factory reset of the hub but the issue continues to persist. Not helpful when working from home.

  • AIcolni Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland

    @virginmedia I am not a VIRGIN MEDIA CUSTOMER, I cancelled my subscription with you a very very long time ago, so I dont know how you can say I am a customer??

  • VikkiRobb Vikki Robb (@VikkiRobb) reported from East Kilbride, Scotland

    @virginmedia I didn’t create a post on the forum I looked on for advice but to be honest if you cannot get me the help I need to get started it doesn’t put much trust in you. I would then have to wait how long for a technician to come out for you to charge me for this service?

  • AIcolni Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland

    @virginmedia I dont need to supply I have the evidence in photographic form that the inside of my propert has been damaged by your firm, and I will track down the engineer in question who said himself it was put in wrong place and this I do have proof of from the neighbour in question who was

  • nosrepat Lyn Paterson (@nosrepat) reported from Glasgow, Scotland

    @virginmedia And the loss of broadband service ? I am in Glasgow G11.

  • VikkiRobb Vikki Robb (@VikkiRobb) reported from East Kilbride, Scotland

    @virginmedia I spoke to a member of the team who said they couldn’t help as I haven’t received my password in the post yet so couldn’t verify who I was. So now I have to wait a further 5 days for a password to come through.

  • Damien1872 Damien Speirs (@Damien1872) reported from Renfrew, Scotland

    Been having issues with @virginmedia where the internet drops several times during the day. Only get told to do a reset/factory reset of the hub but the issue continues to persist. Not helpful when working from home.

  • Damien1872 Damien Speirs (@Damien1872) reported from Renfrew, Scotland

    @virginmedia Shows no faults and says everything is fine despite having to use 4g at the time to even run the test. There was an engineer out a couple of months back who done a factory reset but was only a temporary fix. Internet goes down several times a day whilst connected to hub.

  • AIcolni Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland

    @virginmedia I most certainly will not be taking anything of issue to the council as my privately owned home is not council property, and your contractors dug into my private garden therefore it's your issue and if I cant resolve it here next step will be Daniel Potts

  • doyley_dodo Annemarie Doyle (@doyley_dodo) reported from North Lanarkshire, Scotland

    @virginmedia when you’re trying to work from home (Coatbridge) but your service provider is Virgin Media and your internet has been down since Thursday! Pretty sure this new job won’t last long under these conditions #tweetingforafriend #tweetingforacolleague #missingtraining

  • MrPGFH Peter Hannington (@MrPGFH) reported from Glasgow, Scotland

    @virginmedia I have tried to call twice to talk with you guys about my home broadband and twice been plunged into darkness. Your online bot sends me round in circles...no wonder I want to leave. Can someone please help me?

  • d1a2w3 Donald Macleod (@d1a2w3) reported from Glasgow, Scotland

    @virginmedia Hi, Sky Sports red button is not working, is there anything I can do to fix this?

  • jonzo1 Jonathan Abourbih (@jonzo1) reported from Glasgow, Scotland

    @virginmedia broadband issues in G43? Your status checker says all is fine, but when I run a test it says “thanks for doing your in home checks”

  • _rachf02x Rach💚 (@_rachf02x) reported from East Kilbride, Scotland

    Virgin media are 1000% the worst providers on planet earth

  • nosrepat Lyn Paterson (@nosrepat) reported from Glasgow, Scotland

    Got a phone call yesterday from someone saying my VM router was being used by other people. Guess it is a scam. Plus broadband down completely today ....and bad yesterday. Appalling service in #Glasgow G 11. @virginmedia

  • allandm1284 Toxteth O'Grady (@allandm1284) reported from Clydebank, Scotland

    @virginmedia @AlanC_44 I had an issue. Reduced my package in april to £120, You are now charging £214 per month. Phoned up. "Sorry about that, someone will call back in 48hrs" That was 620 hours ago.

  • VikkiRobb Vikki Robb (@VikkiRobb) reported from East Kilbride, Scotland

    @virginmedia I’ve tried this too.. I’ve honestly had enough now and would prefer to cancel

  • VikkiRobb Vikki Robb (@VikkiRobb) reported from East Kilbride, Scotland

    @virginmedia how come when you are trying to sell me your services you can call twice a day but I’ve spend 2 full days trying to get an issue at your end sorted and suddenly no one can call me?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • OriginalJaysson Jaysson Palmer (@OriginalJaysson) reported

    @virginmedia Yes - 1980s subtitling that obscures the picture - currently displaying in the middle of the screen, obscuring key information. Makes sports virtually unwatchable. My wife is profoundly deaf and this has been an issue with your service for years.

  • Mark2510 Mark D (@Mark2510) reported

    @virginmedia Is there an email address or postal address I can use if I wish to cancel my contract please?

  • bernardandcathy bernard smith (@bernardandcathy) reported

    @VMO2News @O2 @virginmedia with the bad comments circulating about the 11.7% price increase ........ it'll help you over the **** perhaps .......

  • JohnCha00458074 John C (@JohnCha00458074) reported

    @MitchM77 @virginmedia They are really ****, we have a land line with them because it works out cheaper as a bundle, nobody has the number but every single week virgin phone it to try to hard sell me a mobile phone deal, we joke about it now, when it rings my 4yo shouts go away virgin

  • gerryleo1964 Gerry Leo (@gerryleo1964) reported

    @virginmedia How do I get someone from your organisation to contact me about a serious problem?

  • sujsubs Suj Subs (@sujsubs) reported

    @virginmedia I appreciate the limitations.43 mins on phone and went through the whole problem for the fifth time this week. The comms between virgin and its 3rd party providers is lacking.Sadly it’s been a v poor experience and if it’s not sorted by Monday,will search for an alternative.

  • ChronicallyLex Lexi Russell (@ChronicallyLex) reported

    I could probably log into their account if I wanted to, honestly! Is GDPR just imaginary to you? You’ve massively compromised this customer and despite three complaints nothing has been done. @virginmedia your thoughts?!

  • JanetKilpatrick Janet Kilpatrick (@JanetKilpatrick) reported

    @virginmedia Yes, he's wigh Virgin mobile. I made successful call outside home last week, but all other calls from home. Started with tech support and they just said no problem on network. Appears otherwise though since other local virgin mobile customers in my area also having calls cut out.

  • shashankrg Shashank Gupta Rakesh (@shashankrg) reported

    @virginmedia I don't want to know the code of practice for complaints. Want to know how to fix the issue I have.

  • danielrsharp Daniel R Sharp (@danielrsharp) reported

    Awful experience with @virginmedia. Spent over an hour on the phone without a proper acknowledgment and attempt to address my complaint. Shall I cancel my contract before it has started?