Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G51, G1, G66, G5, G32, G33 and G73.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 01/22/2026 16:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Bellshill, Glasgow, Coatbridge, Johnstone, Paisley, Hamilton, Uddingston, Cumbernauld, Airdrie, Motherwell, Erskine and Renfrew.

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City Problem Type Report Time
United KingdomBellshill E-mail
United KingdomGlasgow Internet
United KingdomCoatbridge Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • baggyp71 Lindsay Armstrong (@baggyp71) reported from Glenmavis, Scotland

    @virginmedia I have used this but it says there are no problems in my area or with my box. It has just cut out and rebooted again. 😖

  • RSVPDesign RSVP Design (@RSVPDesign) reported from Paisley, Scotland

    @virginmedia how do we get an order progressed? Order placed to move our business lines on 30th March - still not done. The new office is 10m away! Your customer service team continue to provide no explanations nor updates?

  • baggyp71 Lindsay Armstrong (@baggyp71) reported from Glenmavis, Scotland

    @virginmedia None of the options relate to the issues I am having. The box keeps switching off and restarting itself !

  • TurdiiBurdii S.🐾 (@TurdiiBurdii) reported from Paisley, Scotland

    @thechubbynerd1 @virginmedia Yup. Think it's time to switch if this is how they treat people who have been with them since 2016.

  • RSVPDesign RSVP Design (@RSVPDesign) reported from Paisley, Scotland

    @vmbusiness is there a broadband business outage in PA1 area?

  • AndrewCameraGuy Andrew Bradley Photography (@AndrewCameraGuy) reported from Glasgow, Scotland

    So ever since I told @Plusnet I was moving to @virginmedia due to terrible speeds provided in my area against Virgins 1Gig my internet speed has been throttled that it’s barely useable. Only a week to go of the worst service. #broadband #dontsettle

  • hoostie101 David Houston (@hoostie101) reported from Glasgow, Scotland

    @virginhelp I’ve been a virgin media customer for 25 years and am raging after receiving a massive hike in my monthly payments. My contract comes to an end and I’m minded to move. Can you call to discuss or provide complaints number.

  • GrahamCookRSVPD Graham Cook (@GrahamCookRSVPD) reported from Paisley, Scotland

    @vmbusiness None of my business lines have been working since Friday. No update despite having called customer service, emailed our complaint handler etc. How do we escalate this issue that’s harming our business?

  • nellygaz gary nelson* (@nellygaz) reported from Hamilton, Scotland

    @virginmedia buzzing coming from the box at the wall thought it was coming from TV but was getting louder and was at the wall were cables come in. Anyone else had this problem? Buzzing stopped when turned off at the mains.

  • RSVPDesign RSVP Design (@RSVPDesign) reported from Paisley, Scotland

    @vmbusiness no broadband service today for those businesses with static IPs?

  • SHERAZRAJPUT786 Sheraz (@SHERAZRAJPUT786) reported from Glasgow, Scotland

    @virginmedia Made numerous complaints since last Friday. They are not being resolved. Mis sold the product by agents. Account not been created correctly, wrong hub has been installed. Engineer did not install at point requested and WiFi extenders not provided. Super bad service

  • jojomcrob jo (@jojomcrob) reported from Milngavie, Scotland

    @virginmedia is there an issue in G62 area. No tv or phone

  • GrahamCookRSVPD Graham Cook (@GrahamCookRSVPD) reported from Paisley, Scotland

    @vmbusiness how do you escalate a complaint in virgin?Neither my order manager nor customer reps can seem to arrange a simple number forward so my business phone lines connect. Neither can they get my broadband working 7 days after the original installation daye

  • JusticeG74 Topknot Sandshoe (@JusticeG74) reported from Hamilton, Scotland

    @virginmedia hi, I’m looking to speak to somebody regarding an erroneous default that’s due to appear on my credit file. You are impossible to speak to, unless you are trying to sell me something. Can you help?

  • john_milroy jonnyboy (@john_milroy) reported from Glasgow, Scotland

    Is virginmedia connect not working I have a hub 3 according to them don't have account ps 40 year with virginmedia

  • hoostie101 David Houston (@hoostie101) reported from Glasgow, Scotland

    @virginmedia I’m an existing virgin media customer and considering switching my wife and my sim only deal from Tesco and O2 to virgin mobi. Is there a family deal you can offer us?

  • Gerard_D_ Gerard Asterisk 'Em 🍷 (@Gerard_D_) reported from Glasgow, Scotland

    @cartujakds I've had my national insurance number used some amount recently, and Virgin Media issues, despite leaving them over three years ago.

  • walker17car David Walker (@walker17car) reported from Linwood, Scotland

    @BeckyEverson @SkyUK @virginmedia Been with them for 20 odd years from the old NTL days and never had a problem, their customer service on the other hand...

  • SHERAZRAJPUT786 Sheraz (@SHERAZRAJPUT786) reported from Glasgow, Scotland

    @virginmedia Raised several complaints. No one helping. Mis sold product. Incorrect router installed. Engineer did not install where requested. WiFi extenders not fitted as promised. Major account errors. Shocking service.

  • baggyp71 Lindsay Armstrong (@baggyp71) reported from Glenmavis, Scotland

    OMG that’s the third time my @virginmedia box has cut out and rebooted itself in the last half hour. So frustrating when you are trying to watch something. What is going on????

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ace2k7 AF. (@ace2k7) reported

    @virginmedia Yes completely down for the street. Website says area fault but no useful information. First it said fixed by 4pm today but that hasn’t happened. And no updates forthcoming

  • its_justsam Samantha Eyre (@its_justsam) reported

    @virginmedia No, as obviously once again the site is down.

  • Rashmi82753882 Rashmi (@Rashmi82753882) reported

    @virginmedia it is shocking how longstanding customers are made to pay a considerable amount more for broadband packages, it seems almost 200% more for the same speed, it’s time I left and took my service elsewhere where I am offered a better package and felt valued

  • mejuliemcspirit Jayne (@mejuliemcspirit) reported

    @hellofaride2021 @virginmedia Same this week just sat down to watch it and its a progamme of 3 billionaires

  • its_justsam Samantha Eyre (@its_justsam) reported

    @virginmedia When I had problems last time, with a confidentiality breach, you were quick to obtain my details on here then

  • julescporter MrsM (@julescporter) reported

    @virginmedia Someone has replied I am now on hold waiting for customer relations

  • martinjohnson81 Martin Johnson (@martinjohnson81) reported

    @virginmedia online help system: What is your fault……TV Goes through all the relevant options then security questions to then get a message that you can’t chat about TV faults online. Why waste my time then? Just remove the option for online TV help 🤬🤬🤬

  • debsdoyle71 Debra Doyle (@debsdoyle71) reported

    @virginmedia can someone please explain how your customer service staff can get our package wrong after having 2 x 2hrs phone calls and why as an existing customer we have to pay more than a new customer......worst customer service in the world 😡

  • RealDealRoss Ross Brookes (@RealDealRoss) reported

    @virginmedia Good evening, are you having issues in the SK16 area only getting 14mbps download and 0.15 upload.

  • adamjhuxley Adam Huxley (@adamjhuxley) reported

    @nomis1974 @virginmedia Engineer resolved the issue today, the update VirginMedia rolled out on Thursday somehow caused the coax splitter to fail. He replaced it and our internet is back. Hope this helps