Virgin Media Outage Report in Glasgow, Scotland

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bothwell, East Kilbride, Bellshill, Motherwell, Paisley, Airdrie, Clydebank, Coatbridge, Cumbernauld, Hamilton, Erskine, Larkhall, Johnstone, and Blantyre.

City	Problem Type	Report Time
Glasgow	Internet	1 minute ago
Bothwell	Total Blackout	2 hours ago
Glasgow	Wi-fi	15 hours ago
East Kilbride	Wi-fi	19 hours ago
Glasgow	Internet	19 hours ago
Glasgow	Internet	22 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

• 
  Kieran Reynold (@keybo7) reported 5 minutes ago from Clydebank, Scotland

  @virginmedia my box is not receiving signal. It has power but internet connection not working and ive no tv. Guy spent 30 mins on phone trying to fix it. Not good enough!

• 
  HendoHD93 (@HendoHd93) reported 10 minutes ago from Clydebank, Scotland

  @cliveillenden @BrightonPoutine @PlayPositive @eurogamer Exactly I have the cheapest virgin media connection wirh the **** hub 3 router and plug Ethernet in like I would with my pc and PS4 anyways and it runs perfect.

• 
  Eithne Thomson (@eithnethomson) reported 11 minutes ago from Glasgow, Scotland

  @virginmedia Broadband is down. No issues in area. Diagnostic tests say it’s ok. But it’s not working. Please help.

• 
  John Truesdale (@JohnTru90613516) reported 16 minutes ago from Airdrie, Scotland

  @Glasgow_Times @virginmedia sounds great If only they could respond to emails, tweets or calls!! Abysmal customer service

• 
  Tigg-Pupp (@djtiggeh) reported 20 minutes ago from Paisley, Scotland

  @virginmedia and yet again your broadband service has gone off. All fricking day. #refundme

• 
  oor Jim (@jimnimmo60) reported 23 minutes ago from Airdrie, Scotland

  @virginmedia We’ve been having issues. Especially with the on demand service or anything we record. Constantly asking us to test the connection. I’ve switched everything off and back on again. Including modem and still getting the same error.

• 
  NicCon (@NicC28) reported 23 minutes ago from East Kilbride, Scotland

  Hi @virginmedia we have just had a call from a really pushy guy who claims to be a network engineer and says he is coming to the house today because he is not busy and he will be collecting our old equipment and if we dont give it back today we will pay another charge. We were

• 
  𝕽𝖆𝖓𝖌𝖊𝖗𝖘 𝕭𝖊𝖆𝖗 (@BigRangersBear) reported 23 minutes ago from Motherwell, Scotland

  @hunter_19851 @skytv @SkySports @virginmedia The terms of your contract have changed. Your paying for a service you're no longer recieveing.

• 
  Tony Parvia (@tonyparvia) reported 23 minutes ago from Glasgow, Scotland

  OK @virginmedia give me the number to disconnect. Your WiFi service has been absolutely abysmal for weeks on end now. Time to jump ship.

• 
  helen corcoran (@casccvc) reported 25 minutes ago from Glasgow, Scotland

  @virginmedia you really need to sort your connections!!!! Getting sick and tired of paying full price for a sub par service!!! 😠😠

• 
  Kris Schimmel (@canadianweeg) reported 38 minutes ago from Glasgow, Scotland

  @virginmedia Down again! No faults on your website but whole street is down do it must be at your end

• 
  margaret gallagher (@touchofglamour) reported 38 minutes ago from North Lanarkshire, Scotland

  @virginmedia It's still down, that's been 2 full days, it's actually shocking service, 😡😡 2 people working from home, and kid trying to do school work, I feel this is poor service

• 
  Carole Paton (@CarolePaton) reported 45 minutes ago from Renfrew, Scotland

  As of tomorrow I have 10 working days left. This is lovely except that I have about 6 weeks work left to do!! Ridiculously slow internet isn’t helping @virginmedia

• 
  Kris Schimmel (@canadianweeg) reported 51 minutes ago from Glasgow, Scotland

  @virginmedia It’s down again!

• 
  Jonathan (@Ogilvie75) reported 52 minutes ago from Glasgow, Scotland

  @iamalisonperry @virginmedia To be fair VM supply to your house, beyond that you are on your own. Boosters are probably the worst way as they half the signal each turn. We receive 200Mbps, and 3 floors or in the garden up we still have 200. Look at powerlines or mesh networks — best investment you’ll make.

• 
  Sean Brown (@seanbrownrec) reported 52 minutes ago from Glasgow, Scotland

  The award for worlds worst customer services goes to @virginmedia utterly disgraceful. #MoveToSky

• 
  Grejurn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 @FurLough 2020 (@_Grejurn) reported 52 minutes ago from Glasgow, Scotland

  @virginmedia That's the result from running the test after logging in from the link you sent me. Running the test from my router doesn't show up any problems. Logs at the times had No Ranging Response, SYNC timing Sync failure, RCS partial service, no unicast maintenance opportunities errors.

• 
  Kenny from the Block (@Kennyf1283) reported 54 minutes ago from Glasgow, Scotland

  @virginmedia You are clearly having ongoing network issues across the country. It would be good if you actually acknowledged instead of pretending everything is fine on your main Twitter feed.

• 
  Derek Thomson (@DeekTheDiamond) reported 54 minutes ago from Airdrie, Scotland

  @virginmedia help! My tivo box won't restart. Switched it off for over 12 hrs last nite but still won't come back on.

• 
  Scott Young (@scottyoung16) reported 56 minutes ago from Paisley, Scotland

  Currently trying to work from home and @SkyHelpTeam broadband has been down since the weekend. Called and they said there’s no known issues, yet the issue I have is I STILL can’t get connected. A switch to @virginmedia might be in order

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alexander Westwood (@_Alex_Westwood) reported 3 minutes ago

  I’d forgotten how disgracefully rude and infuriating @virginmedia “customer service” is. It’s anything but customer service. Just spoken to a sarcastic **** on the phone who decided to laugh and say “nope” regarding an actual resolution to the outage in the area.

• 
  Rob Moody (@Rob_Moody) reported 4 minutes ago

  @SFC_Debs Are you on @virginmedia. I think they have a problem. I get the same so have to turn off WiFi on phone to view

• 
  NIDHI MADHU (@nidhimadhu) reported 8 minutes ago

  @virginmedia Hi, I got into the chat. It's just the bot asking same questions my friend has already answered through phone. I don't think it would be of any help. We have been in touch with customer assistants for the last one week.🥲

• 
  AB Kaizen (@ABKaizen) reported 8 minutes ago

  @virginmedia We do not have any mobiles/tablets/laptops connected via an Ethernet cable. We use WiFi. I do not believe outage in the area was mentioned. They mentioned “congestion” but there has been not extra usage in our house hold to explain the the sudden drop

• 
  Paul Wingrove (@Paul_Wingrove) reported 15 minutes ago

  @CBSNews wondering if he can do anything about Virgin Media UK customer service which is bloody abysmal, once he has stopped frigging around in balloons and rockets.

• 
  Debbie (@SFC_Debs) reported 16 minutes ago

  @Rob_Moody @virginmedia Yes we are on VIrgin Media. I don’t really want to use my data to view videos. @virginmedia can you help please.

• 
  Alexander Westwood (@_Alex_Westwood) reported 17 minutes ago

  @virginmedia Just been told by the third person that they’re only compensating after 2 days as that’s declared a “loss of service”. Naturally, a loss of service is self explanatory. A loss of service is a loss of service. 2 days would be, by the very definition, 2 days loss of service.

• 
  FeeHorne (@FeeHorne) reported 17 minutes ago

  @TWAHW @LukeAWalsh Apparantly it is mostly but not exclusively affecting Virgin Media users on both mobile & broadband. VM is trying to fix it (heard that before *yawns*) Disabling the ChildSafe option might work, someone suggested. Not tried it yet .

• 
  Alison (@alison_coole) reported 17 minutes ago

  @virginmedia How much longer is it going to take to sort the issue with Twitter. It’s now 4 days and still not sorted?

• 
  Puppaz (@puppaz) reported 21 minutes ago

  @JamesHarkin Not virgin media if you can help it