Virgin Media outages and service status in Glasgow, Scotland

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Johnstone, Clydebank, Hamilton, Bothwell, Airdrie, Motherwell, Paisley, East Kilbride, Viewpark, Blantyre, Cumbernauld, Coatbridge, and Barrhead.

City	Problem Type	Report Time
Glasgow	Total Blackout	8 hours ago
Glasgow	Internet	11 hours ago
Bellshill	Wi-fi	1 day ago
Johnstone	Phone	2 days ago
Johnstone	Phone	2 days ago
Glasgow	TV	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

• 
  Kevin Jackson (@kevinnjackson) reported 49 seconds ago from Thornliebank, Scotland

  @virginmedia is there an issue with Virgin Media broadband and phone connection in Glasgow? Neither are working for us and we can log a fault online

• 
  Elenita (@Coops_71) reported 5 minutes ago from Thornliebank, Scotland

  @virginmedia I’ve waited 12 hours and still have the same issue

• 
  Babs 🤍 (@babslp_xo) reported 7 minutes ago from East Kilbride, Scotland

  @virginmedia why does your password reset function not work? Page says it’s down for maintenance when you click the reset link, been like this since I joined you in August and I need access to change my DD date

• 
  Declan Robb🍀 (@DeclanRobb) reported 7 minutes ago from Airdrie, Scotland

  @virginmedia absolute joke , internet not working again

• 
  Ross R MacLean (@jamboross) reported 12 minutes ago from East Kilbride, Scotland

  @virginmedia I was extremely impressed with the service that I received tonight to arrange for my services to be looked at on the 3rd of October. The handlers manners were perfect and I'm delighted with the service that we received. Please pass this onto him, thanks.

• 
  Hugh Moan 💙 (@weeshug72) reported 13 minutes ago from Glasgow, Scotland

  @virginmedia The solution is leaving so I don't have to use more electricity.

• 
  David (@DRoss215) reported 14 minutes ago from Paisley, Scotland

  @virginmedia GT it would be easier if you could access a telephone and engage with a customer that needs assistance. I have now wasted another 20 mins of my time 😡😡 how do I get a resolution?

• 
  That Glasgow Florida Family🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@GlasgowThat) reported 16 minutes ago from Cambuslang, Scotland

  Virgin Media @virginmedia should be investigated by Ofcom they are taking money from people while not supplying a service. They are providing a substandard service when the do supply it. Major areas of Glasgow no internet until Jan 5th. Do not join this company they are the worst

• 
  Vero Walters (she/elle) (@csersrule) reported 17 minutes ago from Milngavie, Scotland

  So this is new- I spoke with a CSR @virginmedia in Scotland. I struggled with her accent & she got irritated with me & snarled "Do you even understand English?" I mean, I have a few degrees issued from Canadian universities... maybe they felt bad for me?

• 
  don mackeen (@donmackeen) reported 19 minutes ago from Glasgow, Scotland

  @virginmedia That's useless. The service comes and goes, so you won't compensate me. And if have to deal with a "service" that continually cuts out

• 
  princealbertofmonaco (@WeeLemLug) reported 22 minutes ago from Glasgow, Scotland

  @virginmedia An absolute joke of call , Your advisor just told me to cancel my full contract !! He was laughing and joking with people whilst on the call to me , Can someone please call me ?

• 
  Claire Webster (@claireWeb) reported 24 minutes ago from Glasgow, Scotland

  @virginmedia is there an issue with G3 area of Glasgow? Service checker not working either?

• 
  wolfofwhickham (@wolfofwhickham) reported 26 minutes ago from Glasgow, Scotland

  @virginmedia Weeks ago and everyone nothing shows on the tracking.... its a basic issue that needs resolving can u assist direct ? Need to have some good service from you as today this will be putting people off and I'm certainly not recommending you as it stands

• 
  Loraine Riddick (@LoraineRiddick2) reported 28 minutes ago from Glasgow, Scotland

  @virginmedia It says there are no problems in my area!what does it take to actually speak to someone, or get a technician out to check where fault is originating from!it’s absolutely shocking!Ive worked in customer service for a good many years, and never experienced such awful service!

• 
  The Lanarkshire Laird (@Lshire_Laird) reported 30 minutes ago from Motherwell, Scotland

  So @virginmedia broadband and tv appears to be down (again) for hours and their webpage to check service status is offline. I’m currently having to connect my work laptop to my personal phone just to work. This is not good!

• 
  Ross R MacLean (@jamboross) reported 39 minutes ago from East Kilbride, Scotland

  @virginmedia As a mark of respect,have you given us all the day off from the internet? Nothing working again!!! Getting pretty fed up with this, and yes I've checked your service online.

• 
  TheGodofPod (Movie Daft) (@TheGodofPod) reported 46 minutes ago from Clydebank, Scotland

  @toptenpods @skytv I to have fell victim to this, but via Virgin Media, who it took fully 2 days to cancel with. Horrible experience for Mrs B.

• 
  rach ✨ (@seawxy) reported 47 minutes ago from Motherwell, Scotland

  @virginmedia no, i’ve not received a resolution. someone contacted me regarding the complaint, then when i responded, they have just ignored it. the complaint is regarding incorrect billing and poor customer service.

• 
  Willem_Wikkelspies (@spongebath63) reported 48 minutes ago from Dennistoun, Scotland

  @virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!!!!!!!!!!!!

• 
  Alexander Adair 🌙 (@AlexxAdair) reported 54 minutes ago from Glasgow, Scotland

  @virginmedia Literally calling to cancel my package and I can’t get through

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  the_beeb_23 (@thebeeb_23) reported 4 minutes ago

  @virginmedia Oh, I can think you should rest easy in bed knowing that this will never happen. I on the other hand have to spend every moment of every day telling people about what a bunch of front b0ttoms your organisation is and how 5hitty sticks should be deployed to keep away from you

• 
  ✊️Tom✊️ (@SchecTom) reported 8 minutes ago

  @virginmedia had no Internet or TV since around 9pm last night. You guys fancy trying to actually fix it or?????

• 
  Knightmare Fuelhausen (@Th3Crusad3r) reported 12 minutes ago

  @virginmedia Just had a text saying you've activated my new media stuff..... Except nobody's come to install it yet Should have been last week but there was a national problem so we agreed to reschedule. Nobody has contacted me either and now I've lost my internet connection

• 
  Lord Arse! (@Lord_Arse) reported 13 minutes ago

  @markrmifsud @virginmedia Same here. "glad" that somebody else has the same issue, if you know what I mean.

• 
  Pete 😷 #COVIDisAirborne (@PeteUK7) reported 15 minutes ago

  @nathanial332 @virginmedia I obviously don't think that. This isn't about me - it's about their systems being woeful. An email from me and nothing changes. They can sweep it away and continue this terrible service. Feedback from hundreds and they might just take it seriously enough to see where there systems could be improved.

• 
  Mark Logan | Ecommerce Consultant (@mlogandigital) reported 16 minutes ago

  So you get a bill from @virginmedia to say your bill is doubling from tomorrow but can't get in touch with anyone on support to sort it out. @skytv just come and take my money

• 
  DJ_rkzr86 (@DjRkzr86) reported 19 minutes ago

  @PeteUK7 @itsendeavour @virginmedia Spoiler alert, they won't. Feedback it's nothing else than automated spam to decive customers they care. I've been with virgin almost decade and at least half of it was my negative feedback and they services only getting worst.

• 
  Rob Dew (@RobDew8) reported 23 minutes ago

  @virginmedia My virgin broadband has been down since Sunday 24/05….had engineers booked yesterday and today, but no one turned up ! Apparently this is a wider issue but tbh I have no idea what’s going on.shambolic customer service. Looking to leave them asap

• 
  Matt L (@Tew7452) reported 24 minutes ago

  @virginmedia is your Netflix app down? Mine hasn’t been working for 2 days. It just sticks on loading

• 
  GB Food Finder (@britfoodfinder) reported 27 minutes ago

  @LivThms @virginmedia That’s terrible. I find it quite unbelievable that @virginmedia will not accept this is a widespread problem and are not even admitting so, let alone try to resolve it for us all. How can we be expected to remain customers without the means to access our accounts?