Virgin Media Outage Report in Glasgow, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Glasgow come from postal codes G71, G1, G32, G51, G40, G46, G3 and G75.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Erskine, Motherwell, Bellshill, Paisley, Cumbernauld, Bothwell, Renfrew, Hamilton, Airdrie, Coatbridge, Clydebank, East Kilbride and Johnstone.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Erskine |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
||
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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James
(@jpcarr85) reported
from
Glasgow, Scotland
@virginmedia Folks, wifi down in Glasgow
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia How can I phone 151 when my phone line isn’t working! And yes, I’ve dialled the 0345 number on many occasions yet still can’t speak to anyone!!no doubt I will hear from you when I cancel my direct debit and move to another supplier!
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia must be the worst company in the world to sort out an issue. Can’t even say their customer service is bad, as can’t get talking to a human being!! Time for change!😤
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia It says there are no problems in my area!what does it take to actually speak to someone, or get a technician out to check where fault is originating from!it’s absolutely shocking!Ive worked in customer service for a good many years, and never experienced such awful service!
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Simone Pirastu
(@Pirastu88) reported
from
Glasgow, Scotland
@virginmedia Nothing, same problem. I tried from laptop and from the phone.
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Alan Lappin
(@GiggsyBlantyre) reported
from
Hamilton, Scotland
@mcneill1967 @virginmedia Not filling me with confidence! Phoned for update, boy said he could help, which he couldn’t. Asked to be put through to CRT, “I’ll do that”. “Hello, Retention Team”. Nope.
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia There is no dial tone and I’ve tried another phone and line is still dead, so it must be the socket that is broken. I’m out now until 1230 if someone can arrange even a web chat as it’s almost 2 months without phone.. Ty
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Alan Lappin
(@GiggsyBlantyre) reported
from
Hamilton, Scotland
Here @virginmedia - any idea of some suggestions please, on how to contact your complaints/Customer Relations Team about a complaint I’ve submitted? Tried phoning, passed from pillar to post in the sub-continent, and getting nowhere. Two words: NOT GOOD ENOUGH.
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Lady Ra_Bleather🏴🇺🇦
(@ra_bleather) reported
from
Motherwell, Scotland
@virginmedia After spending hours trying to get through to you yesterday on the phone I raised a complaint about that. Solution this morning? ‘Call us’ is this a joke? Are u so think? #dreadfulservice
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help @virginmedia
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Ironside Design
(@ironside_design) reported
from
Kirkintilloch, Scotland
@virginmedia Hub3.0 no problems with connection and had a few other Virgin customers say the same about connections dropping out
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HotspurHurly61 🤍⚽💙 (Sean Hurl; Legacy Fan)
(@HotspurHurly61) reported
from
Paisley, Scotland
Dear @virginmedia are you having issues with internet connectivity in PA1 1xx area?
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Gallagher D
(@Jockthrax) reported
from
Airdrie, Scotland
@virginmedia Possibly the worst company I have ever dealt with. Cut off twice. I only wanted to buy a new remote. Absolute shambles of a company. Disgraceful customer service.
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Alan 🍀
(@bhoy_al) reported
from
Glasgow, Scotland
Never ever going with Virgin Media again. Internet has been down for nearly 24 hrs, and it's been down nearly everyday for at least 1-5 hours over the course of the last week or two.
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Simone Pirastu
(@Pirastu88) reported
from
Glasgow, Scotland
@virginmedia Yes, I did. I must wait 24 hours to see if they solved my problem. Thank you very much 🙃
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Algerish Lass 🏴💚
(@NasceraMahria) reported
from
Airdrie, Scotland
@virginmedia honestly your service is shite
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Eilidh Grant
(@alesbales) reported
from
Glasgow, Scotland
@reganj3 @virginmedia That's not good.. so rude.. hope you get somewhere with it all soon
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𝕽𝖚55𝖊𝖑𝖑 𝕱𝖚𝖑𝖙𝖔𝖓
(@rjmfulton) reported
from
Thornliebank, Scotland
@virginmedia hi, just wondering if your support staff are trained on identifying and handling complaints properly? So far “to express my dissatisfaction” and “I would like to complain” haven’t worked.
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Graeme Turner 🏴 🇮🇹
(@gturner1969) reported
from
Glasgow, Scotland
@virginmedia absolutely zero signal in Glasgow G20 area. No channels are showing???
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia any chance you can contact me regarding my house phone which hasn’t worked for 7weeks. Have written to Sunderland and spoken to robots, and constantly get told to dial 151 which I can’t as house phone line is the problem!ty
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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WEEZY
(@Weezy_IPD) reported
@virginmedia The worst thing is you are saying dont make sense your colleague said on the phone that it take a week another said a month you are a joke of a company clearly you guys dont know whays happening no ombudsman details were given i will take it to the press no issues
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ste faulkner
(@THEDADDYFAULK) reported
@virginmedia even since I upgraded if any it’s worse than it was before! Poor connection 90% of the time ! Shocking service this as turned in to be ! Live chats a waste of time as well just get passed about then told to ring !!
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$hiÑ£ad⚒
(@shineadrizen) reported
@virginmedia I have phoned everyone i can and spoke to loads of different people yet none of them can help. please sort this out i used to work from home but have been sacked as i haven’t been able to work in over a month
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Adam Lane
(@laneydude30) reported
@virginmedia @richardbranson the worst by far customer service. Suppose to have services on 25th then 26th then 29th now nothing again.
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StoryTimeGaming18 TTV
(@GamingDad18) reported
@virginmedia I've spoken to the leaving team and filed a complaint and now I have to speak to the faults team as soon as I can
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SweetDardo
(@SweetDardo) reported
@virginmedia not really, since they never can see issues on their end. I reset the router yet again and it seemed to work for a while but it still is randomly dropping completely and then picking back up.
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AMQTK
(@AQ74410) reported
@virginmedia @becks1872 @virginmedia thanks for your reply. Unable to actually see the service status page,just a blank screen unfortunately. Able to see all other sections of the website
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a
(@abWizz_) reported
@virginmedia i've got your "fiber" 1000 down 50 up package, currently struggling to stream with 4000KBPS bit rate, checked all other possible factors and the only possibility is my ISP
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J
(@J07971703) reported
Well @virginmedia are useless, no equipment delivered. Virgin tell me to speak to @YodelOnline but they tell me to speak to Virgin media. Why are both companies no help? How do I work from home with no WI-FI?
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Luke
(@LukeW23071975) reported
@virginmedia And now 4th outage in 7 days. Again no explanation for lack of stability :\