Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G51, G1, G66, G33, G22, G52 and G42.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 01/28/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Erskine, Hamilton, Cumbernauld, Coatbridge, Johnstone, Paisley, Uddingston, Airdrie and Motherwell.

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City Problem Type Report Time
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet
United KingdomBellshill Internet
United KingdomGlasgow E-mail
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • dtr1984 🏴󠁧󠁢󠁳󠁣󠁴󠁿David🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@dtr1984) reported from Glasgow, Scotland

    @virginmedia what's the deal with the skysports f1 hd channel , it's not working

  • debbievee25 Loyal🐻Since 87🇬🇧 (@debbievee25) reported from Glasgow, Scotland

    What Is It With @virginmedia you pay an absolute fortune for their services & at least 3 times a month your services goes down!! WTF! What’s the deal with your internet service now!

  • bazer100 Nanook🐶 (@bazer100) reported from Cumbernauld, Scotland

    @virginmedia broadband off again this morning, Bill's going up, service keeps going down. Improvements needed or change is on the horizon

  • Perdita21 anne collins (@Perdita21) reported from Glasgow, Scotland

    @virginmedia Yes. I was assured that it would be fixed by 9.20 this morning after dealing with support from abroad that took 20 mins. Tried again 7 hours later and same result.

  • tessybee10 Tessy B (@tessybee10) reported from East Kilbride, Scotland

    @virginmedia meant to have 3 months free in a new house trying to charge £137.90 after talking to customer services absolutely no help whatsoever please IM me

  • BrittenyCox Britteny Gibson (Cox) (@BrittenyCox) reported from Glasgow, Scotland

    @virginmedia We don’t have a home phone hooked up. So If I phone, I’ll be charged on my mobile. Can I please have the contact details of the complaints department. It’s unacceptable that Virgin thinks its okay to let their customers go without service for several hours.

  • Doug1tux1 Douglas lindsay (@Doug1tux1) reported from Glasgow, Scotland

    @virginmedia You might have the smallest and smartest v6 TiVo box, but a: I don’t have a v6 I got an pre v6 box, b: the v6 is has been out for years so unless there is a v7 coming out for every customer in September your mention of the v6 doesn’t justify £3.50 increase for everyone

  • Perdita21 anne collins (@Perdita21) reported from Glasgow, Scotland

    @virginmedia help Virgin Media. Broadband in Glasgow G129UE down for 2nd Day. No text updates. 2 calls to India useless. I will be leaving if this is your idea of customer care!

  • alakaza1975 Karen Goldie (@alakaza1975) reported from Clydebank, Scotland

    Worst customer service I have ever experienced @virginmedia as a customer for 20 years I have never been treated so bad in all my life, would think twice if you are a customer of Virgin Media and switch to someone else 😡😡

  • Perdita21 anne collins (@Perdita21) reported from Glasgow, Scotland

    @virginmedia WiFi signal weak in G129UE again. I thought this had been resolved after 2 days. Fed up !!!

  • GOTHICGUY270477 ALAN (@GOTHICGUY270477) reported from Cambuslang, Scotland

    @virginmedia This is the second time you lost my house number you gave me free movies for 3 moths then assured me it wouldn’t happen again and it has I’m also going to Ofcom about your recommend a Freind feature I did it the right way and I’m be treated like an idiot

  • Lisa_Louise89 Lisa Louise Geary (@Lisa_Louise89) reported from Clydebank, Scotland

    @virginmedia yet again more shocking customer service from virgin media ! @richardbranson how you can be proud of your company I do not know. #bringthecallcentersbacktotheuk

  • Newlandsdoc Decdoc (@Newlandsdoc) reported from Glasgow, Scotland

    @virginmedia Still same problem. Internet dropping off 6 or 7 times a day. Tried all@your fixes getting nowhere

  • discostu67 Stuart O'Kane (@discostu67) reported from Glasgow, Scotland

    @virginmedia It tells me there is a problem with my tv service which is working fine and my broadband is ok which it is not, this has been going on for weeks now

  • donners32 Andrew Donnelly (@donners32) reported from Glasgow, Scotland

    10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles

  • GeorgeCochrane1 George Cochrane (@GeorgeCochrane1) reported from Glasgow, Scotland

    @MotoNutJob @virginmedia Thing is BB appears to be regional. Different providers give better service in different regions. You cant even recommend switching to supplier 'X' Good luck!

  • seanpdkelly Sean Kelly (@seanpdkelly) reported from Coatbridge, Scotland

    @virginmedia having nothing but issues with your WiFi! Regretting switching over. Nightmare.

  • kirsbonj 🌞Kirsty🌞 (@kirsbonj) reported from East Kilbride, Scotland

    @virginmedia TiVo box stuck on starting up. Been like this since 8am. Have reboot everything. WiFi Ok!! G74 area. Is there an issue

  • graemeT2010 graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland

    @virginmedia my WiFi light is flashing on and off on my 3.0 hub can you help

  • Doug1tux1 Douglas lindsay (@Doug1tux1) reported from Glasgow, Scotland

    @virginmedia boasts and brags about their hub 3 being the best ever, the only thing they are the best ever at is the amount of times they go offline, thankfully @VodafoneUK has a decent network i am able to stay online unlike my hub3

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • simonclark73 Simon Clark (@simonclark73) reported

    @virginmedia congratulations on winning the ‘keeping the customer on hold’ for the longest comp. 1hr 3 mins and 44 seconds, of hold music before silence. Absolutely disgusting. It’s almost like you don’t want your customers to contact you with problems. 🤔🤔🤔

  • u0rns Will (@u0rns) reported

    @virginmedia I'll still be on the phone to you at this rate repeating the same three "random" security questions over and over. Take over the call i'm on, it keeps cutting out anyway so I'd bet they'll hang up any second!

  • AlexJames3358 Alex James (@AlexJames3358) reported

    @virginmedia I’ve been on hold in your call centre for over an hour!! Your self service centre is also broken and giving be a 400 error. Please get this sorted asap, this is completely unacceptable

  • londontweetnik London Tweetnik (@londontweetnik) reported

    @ciaramaysbroken Virgin Media make it impossible to cancel their services. Strongly advise people against signing up, unless they're happy to never leave!

  • fomocryptoman ak a (@fomocryptoman) reported

    @virginmedia Hi tried a few times after a few days explaining to the telephone team about no one calling back after the phone cuts out same issue again,its like if your trying to cancel your contract they do it on purpose to make u stay over the period.i wish I never left sky

  • Pudgethefishh Cameron R Spence (@Pudgethefishh) reported

    Why are @virginmedia so difficult to get through to? I literally can’t afford to pay for a service I don’t get?

  • londontweetnik London Tweetnik (@londontweetnik) reported

    @Debs2500 @Ofcom What are you doing about Virgin Media's anti-competitive practices? They make it near impossible to cancel their services

  • RealStuartCarey Stuart Carey (@RealStuartCarey) reported

    @virginmedia Can you tell me if there is a problem with my mobile phone network please because it has been on and off since yesterday morning. Pr42uj.

  • lexy14 alexis (@lexy14) reported

    @virginmedia Says there's a problem signing in and to enter password again - this usually happens If there's an outage. I haven't changed my password.

  • Icemen786 Ansar Ali (@Icemen786) reported

    @virginmedia looks like issues in B10 9AE area. Can you confirm pls?