Virgin Media Outage Report in Glasgow, Scotland
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The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G72, G12, G40, G78 and G43.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Hamilton, Cumbernauld, East Kilbride, Erskine, Motherwell, Airdrie, Larkhall, Johnstone, Bellshill, Bothwell, Blantyre, Uddingston, Coatbridge and Paisley.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Hamilton |
Internet | |
| Glasgow |
Internet | |
| Cumbernauld |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Cakes By Kinane
(@CakesByKinane) reported
from
Glasgow, Scotland
@virginmedia Signal keeps dropping and poor range.
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Paul Craig
(@paulyboy1888) reported
from
Glasgow, Scotland
@Maca34938981 @virginmedia Mine has been fine all day, it’s broke into area codes not postcodes, your area must be down, I’m ok in penilee
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Lesley Byrne
(@lesleyjb4) reported
from
Kirkintilloch, Scotland
@virginmedia I have been trying to contact your customer services for 2 days now to cancel my contract. Could you advise the best way to do this as I don’t have hours on end to spare on hold to then be cut off. Thanks.
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Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
@virginmedia Not sure. Spoke to an advisor but have very little faith that the issue is resolved. No confirmation in regards to the compliant and no apology offered. Asked to speak to a manager and was told this wasn’t possible.
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Joan Bell
(@bellter73) reported
from
East Kilbride, Scotland
@virginmedia Thank you so much for answering, however, the community forum is not what is required, your engineer couldn’t find the DP which often gets flooded therefore water ingress impacts our service, I really need this resolved by a person. I am a loyal customer (20 years +) Thank u 🙏
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Julie M 😇😹😷🌈
(@jools2009) reported
from
Glasgow, Scotland
@virginmedia Yes there was a refund put through on Monday to clear it as it was your error charging him for full price when he had a deal! It shouldn’t take 4 days to push a button. I’m going to make another complaint. The upset your company has caused it ridiculous.
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Marc Crothall
(@MCrothall) reported
from
Milngavie, Scotland
@virginmedia Not a 100% as signal dropped out a few times during the day mid meeting /lesson- better today & hopefully it will hold up in days weeks ahead as it looks like we are in for a longer haul with #homeschooling #workingfromhome
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Laura Delaney
(@LauraW279) reported
from
Coatbridge, Scotland
@virginmedia I want to cancel but can't get through via phone call. It says online to cancel i need to call yous ????
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Julie M 😇😹😷🌈
(@jools2009) reported
from
Glasgow, Scotland
@virginmedia I’m through to someone now. But we’re definitely cancelling. The service on this matter has been severely lacking since set up in September and to be frank we can get him a better package with Sky.
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Gayle Campbell
(@PrincessGinTech) reported
from
Coatbridge, Scotland
@virginmedia The speed issues are ongoing everyday! No know issues in the area :(
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Joan Bell
(@bellter73) reported
from
East Kilbride, Scotland
@CarmensStory @virginmedia I’m not sure Virgin are coping at the moment as the call centre asks you to call back later, that tells me the call volumes are massive, so I might not be the only one having this issue. The kids also need it for Uni & School 😢
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Joan Bell
(@bellter73) reported
from
East Kilbride, Scotland
Online teaching was great during the 1st lockdown as I had robust WiFi, now I am having WiFi issues with @virginmedia, an engineer was out 2 weeks ago & just reset the router, this improved momentarily, back to square 1, please send help #virginmedia your CC not taking calls 📞
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RoìsaìnMcAteer
(@RoisainMcAteer) reported
from
Glasgow, Scotland
@virginmedia Been a customer since NTL days.. it’s ridiculous
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Rory O'Connor
(@suicideresearch) reported
from
Milngavie, Scotland
@virginmedia I have been trying for a week to speak to a person on your helpline. Every time you keep referring me to the website and then cut me off. Restart, check cables doesn’t fix fault. My TiVo is not working, how can I speak to a person?
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Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
@virginmedia Great help. After 3 days of texting with people for help I’ve been told to phone up to resolve. Your departments are a mess & the times I have to wait for YOU to fix YOUR mistakes are a joke.
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Cakes By Kinane
(@CakesByKinane) reported
from
Glasgow, Scotland
@virginmedia No, no known issues!
-
Paul Craig
(@paulyboy1888) reported
from
Glasgow, Scotland
@Maca34938981 @virginmedia Definitely, when mine is down my catch-up on my tv box and everything is down, is crazy how much we rely on broadband now, no Netflix nothing
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Larry Cuffe
(@LarryCuffe) reported
from
Hamilton, Scotland
HELP! I am trying to contact Virgin Media to drop TV from my package. When I phone a robot, with a warm and friendly voice redirects to the website. I then have a typed conversation with a warm and friendly robot who sends me to the phone. How do I get to speak to a real person?
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Gillian Cruden Kelly
(@gilkes1975) reported
from
Bishopbriggs, Scotland
@virginmedia can you help me I am constantly getting an error message ‘ops something went wrong’ when trying to view recorded programmes?
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Julie M 😇😹😷🌈
(@jools2009) reported
from
Glasgow, Scotland
@virginmedia He has been cut off because of an outstanding payment which he does not owe and should have been removed. I’ve had to phone so many times and it hasn’t been fixed. I was told there would be no more issues now he’s been cut off!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Eddie Robinson ©
(@1EddieRobinson) reported
I decided to leave @virginmedia after approximately 15 years. Constantly increasing prices mid contract, services always down, Internet constantly cutting out. The cherry on top, disconnecting me out of the blue before my disconnection date, mid morning whilst working from home.
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Shauna Crawshaw
(@CrawshawShauna) reported
@virginmedia Its been since we had a new Internet provider installed down our road our Internet drops in and out constantly at all times of the day the WiFi plays up and often cuts out in certain parts of the house. We have an engineer coming out Thursday to look at it but we have to pay. 😞
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davang
(@birkbeckRus) reported
@virginmedia Service is now back on, 24hrs after the outage. How can we be compensated for this?
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alium
(@strollingby) reported
@richardbranson @virginmedia @MartinSLewis finally been offered a rate cheaper than my existing package in fact my current package is now 45% cheaper. VM must be bleeding customers. Not surprised after the hell that is their customer service.
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David Bruce
(@Farstardb) reported
@virginmedia I was advised it didn't on my last phone call with virginmedia and I didn't believe what I was being told they just wanted me to upgrade to M350. Cannot see the top 2 lights on my superhub 2, service status okay.
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Dr. Ray Campbell
(@RayCampbell19) reported
@virginmedia I've had a loss of service two days in a row now. This follows on from the last outage when I was told it had been fixed. It's a good thing that I'm leaving Virgin because I can't take any more of this nonsense.
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Andrew Hiorns
(@MrHiorns) reported
@virginmedia Yes, we connect wirelessly to laptops, I also have a wired connection via two plug in mains extenders, I also hard wire an Xbox into the hub, and all drop out at the same time - I check the Xbox to confirm the issue is internet coming into the property and not wireless drop out
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Rebecca Holland 🐝
(@Rebecca46768087) reported
@virginmedia im really getting fed up with my internet keep going off for a few minutes than straight on again and not loading pages up and its running at a poor connection . We had no internet the other day coz there was a issue in our area and its not been right since
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isha bars
(@smokkeeast2souf) reported
@virginmedia You think you can take peoples money breech your service be rude ignorant discriminate and demand MONEY FOR A SERVICE YOU HAVE NOT PROVIDED NOR TRT TO FIX NOR CONTACT ME BACK AS PER REQUESTED. EE, 02, EVEN BT WOULD NEVER TREAT CUSTOMERS HOW YOUR TEAM THINK ITS OK
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Incog
(@Chancegreen2016) reported
@virginmedia An engineer??! Are you joking? I’ve just been on the phone 40 minutes to 4 different people none of whom will help as they don’t know what they are doing it’s an absolute joke.