Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G51, G1, G5, G66, G3, G32 and G33.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 01/13/2026 22:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Paisley, Bellshill, Hamilton, Uddingston, Cumbernauld, Airdrie, Motherwell, Erskine and Renfrew.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • Kennyf1283 Kenny from the Block (@Kennyf1283) reported from Glasgow, Scotland

    @virginmedia You are clearly having ongoing network issues across the country. It would be good if you actually acknowledged instead of pretending everything is fine on your main Twitter feed.

  • canadianweeg Kris Schimmel (@canadianweeg) reported from Glasgow, Scotland

    @virginmedia down again

  • johnfphotos John Farnan 🏴󠁧󠁢󠁳󠁣󠁴󠁿📷 🇬🇧 (@johnfphotos) reported from Motherwell, Scotland

    @virginmedia I tend to stay away from community self help areas.

  • MerielClunas Meriel Clunas (@MerielClunas) reported from Glasgow, Scotland

    @virginmedia Can’t even register the fault as the page is broken 😑

  • Ogilvie75 Jonathan (@Ogilvie75) reported from Glasgow, Scotland

    @iamalisonperry @virginmedia To be fair VM supply to your house, beyond that you are on your own. Boosters are probably the worst way as they half the signal each turn. We receive 200Mbps, and 3 floors or in the garden up we still have 200. Look at powerlines or mesh networks — best investment you’ll make.

  • djtiggeh Tigg-Pupp (@djtiggeh) reported from Paisley, Scotland

    @virginmedia and yet again your broadband service has gone off. All fricking day. #refundme

  • Porter33R Richard Porter MBE (@Porter33R) reported from Bishopbriggs, Scotland

    @virginmedia usually singing your praises however your safeguarding policy for customers who are older people needs refinement. Sales teams not speaking to customer service has caused me and my parent great upset. Please look into training for all your sales staff please.

  • tonyparvia Tony Parvia (@tonyparvia) reported from Glasgow, Scotland

    OK @virginmedia give me the number to disconnect. Your WiFi service has been absolutely abysmal for weeks on end now. Time to jump ship.

  • discostu67 Stuart O'Kane (@discostu67) reported from Glasgow, Scotland

    @virginmedia Says no issues

  • _Grejurn Grejurn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 @FurLough 2020 (@_Grejurn) reported from Glasgow, Scotland

    @virginmedia That's the result from running the test after logging in from the link you sent me. Running the test from my router doesn't show up any problems. Logs at the times had No Ranging Response, SYNC timing Sync failure, RCS partial service, no unicast maintenance opportunities errors.

  • lizwalk64409943 liz walker (@lizwalk64409943) reported from Cumbernauld, Scotland

    @LibertyLndnGirl @virginmedia Bad customer service !!

  • lizwalk64409943 liz walker (@lizwalk64409943) reported from Cumbernauld, Scotland

    @LibertyLndnGirl @virginmedia I had to send them a recorded delivery letter to cancel mine !!!!

  • touchofglamour margaret gallagher (@touchofglamour) reported from North Lanarkshire, Scotland

    @virginmedia It's still down, that's been 2 full days, it's actually shocking service, 😡😡 2 people working from home, and kid trying to do school work, I feel this is poor service

  • weedebsie19 Debbie Hughes (@weedebsie19) reported from Airdrie, Scotland

    @virginmedia Afernoon, are there any issues in the ML6 area as my broadband doesn’t seem to be working. The wi-Fi isn’t connecting to our mobiles & we keep having to use our 4G. Thanks, Debbie

  • CarolePaton Carole Paton (@CarolePaton) reported from Renfrew, Scotland

    As of tomorrow I have 10 working days left. This is lovely except that I have about 6 weeks work left to do!! Ridiculously slow internet isn’t helping @virginmedia

  • scottyoung16 Scott Young (@scottyoung16) reported from Paisley, Scotland

    Currently trying to work from home and @SkyHelpTeam broadband has been down since the weekend. Called and they said there’s no known issues, yet the issue I have is I STILL can’t get connected. A switch to @virginmedia might be in order

  • eithnethomson Eithne Thomson (@eithnethomson) reported from Glasgow, Scotland

    @virginmedia Broadband is down. No issues in area. Diagnostic tests say it’s ok. But it’s not working. Please help.

  • JohnTru90613516 John Truesdale (@JohnTru90613516) reported from Airdrie, Scotland

    @Glasgow_Times @virginmedia sounds great If only they could respond to emails, tweets or calls!! Abysmal customer service

  • allymcnab1 Ally (@allymcnab1) reported from Clydebank, Scotland

    @virginmedia can you tell me why my ntlworld email is not working,, getting a lot of lies from call centre

  • allymcnab1 Ally (@allymcnab1) reported from Clydebank, Scotland

    @virginmedia @ntlworld.com email not working, what’s happening

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • bobby_kalsi1 Bobby Kalsi (@bobby_kalsi1) reported

    @virginmedia have so far provided the absolute worst customer service I have ever had. Been fed lies by almost everyone I have spoken too. Constantly wasting my time.

  • ritu2009 Irma Ritu Arora (@ritu2009) reported from Harpenden, England

    @virginmedia horrendous customer service, no wifi despite 100mb speed I am paying for

  • miccamaccamoo Rowena Mc Carron (@miccamaccamoo) reported

    @davidschneider @virginmedia 6 days last month no Internet, phone or TV servicedidn't even offer money off my bill, then hit me with a price hike. Byebye Virgin media, your customer support stinks!! However your retention team with a real human were soon on the phone 👿

  • JustineEirish JUSTINE IRISH (@JustineEirish) reported

    @virginmedia once again NO connection, almost impossible to speak to anyone and being given excuse after excuse, absolutley awful service 😡 home school stressfull enough for a year 11 student, thanks for adding to that stress!!

  • CHIWANDA211 🙄 (@CHIWANDA211) reported

    @virginmedia why is my net not working? Ffs

  • thestuchy13 Crutchy (@thestuchy13) reported

    @virginmedia are u *************** now you've put my package up nearly £5 month extra and now your giving away a free 43" tv to new customers on my package were is my TV for being a loyal customer for over 20 years

  • schum4nn schum4nn (@schum4nn) reported

    @virginmedia No, I don't have any aerial/cable options for the second box which I mentioned twice on the call before agreeing to the contract and in both cases your sales team advised that that won't be a problem as only wifi is required. I would have never agreed to this package otherwise.

  • NUFCPreston preston. (@NUFCPreston) reported

    @virginmedia it’s been pretty bad but it would all be ok if i got a follow back. :)

  • JamesPerrinMTFC James Perrin (@JamesPerrinMTFC) reported

    @virginmedia We keep trying! We spoke with 4 people so far in the last week. 2 very helpful and polite. 2 who actually put the phone down mid sentence when one has waited over 60mins listening to rather annoying music is a good way to lose customers

  • craigcoeyo Craig Coe (@craigcoeyo) reported

    @davidschneider @virginmedia Snap! 3 days in a row I’ve tried. My TiVo box isn’t working because it has seemingly been deactivated, only had it 3 months. Isn’t it great paying for a service you aren’t getting?