Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G1, G32, G51, G40, G3, G61 and G14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 11/29/2025 07:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Paisley, Erskine, Renfrew, Motherwell, Bellshill, Cumbernauld, Bothwell, Hamilton, Airdrie, Coatbridge, Clydebank, East Kilbride and Johnstone.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • WYesscots #YesScots Prisoner X Scotland Just Another Human (@WYesscots) reported from Airdrie, Scotland

    @tristanpw1 @virginmedia @RishiSunak By dipping into One's personal wealth of £700++ million accrued by robbing the ordinary poor blind & the odd global financial crash or one's O/s Tax haven accounts imho like me Tory m8s.

  • DRoss215 David (@DRoss215) reported from Paisley, Scotland

    @virginmedia Still waiting on Gareth to get in touch. @Ofcom can you please help? No service since the end of January 😡😡

  • DRoss215 David (@DRoss215) reported from Paisley, Scotland

    @virginmedia I was promised a reconnected service by yesterday. Didn't happen no form requested 😡😡

  • jimnimmo60 oor Jim (@jimnimmo60) reported from Airdrie, Scotland

    @O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.

  • AlexxAdair Alexander Adair 🌙 (@AlexxAdair) reported from Glasgow, Scotland

    @virginmedia Literally calling to cancel my package and I can’t get through

  • weeshug72 Hugh Moan 💙 (@weeshug72) reported from Glasgow, Scotland

    @virginmedia The solution is leaving so I don't have to use more electricity.

  • ChristianBunga7 bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia As I said earlier, I’ve had no internet for the past month and continue to be charged. I can’t use most of your support services as I’ve never been sent any of my customer information @virginmedia

  • DRoss215 David (@DRoss215) reported from Paisley, Scotland

    @virginmedia Email sent hopefully I will get a speedy resolution. Another 40 minutes of my time wasted!!

  • DRoss215 David (@DRoss215) reported from Paisley, Scotland

    @virginmedia I have been waiting since Thursday for a representative to get in touch why? @Ofcom service been disconnected for nearly two weeks. Impossible to speak with anyone from Virgin Media 😡😡😡

  • ChristianBunga7 bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    Hey @virginmedia it’d be pretty cool if you guys fixed my internet at some point. Like i know I’ve only spent £30 trying to call you guys and I did get to speak to this nice angry man on your support line who hung up on me immediately (which is a bargain)

  • ChristianBunga7 bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia He treated me like I was stupid. Turned it off and on again and replugged the wires, he replaced the box and left. I mean I am stupid but there really was no need @virginmedia

  • ChristianBunga7 bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia The checks tell me there are issues. regardless I don’t really care about wider issues in my area. I’ve been sent in a loop for the past month and it’s still broken, I’ve been paying for this time and not receiving a service - this is not the first time either @Ofcom

  • weeshug72 Hugh Moan 💙 (@weeshug72) reported from Glasgow, Scotland

    @virginmedia why just you just call me under the guise of "offering me a discount on my services" then offer me a deal that means me paying for an extra service I don't currently use or want?

  • ChristianBunga7 bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom

  • DRoss215 David (@DRoss215) reported from Paisley, Scotland

    @virginmedia Unfortunately Gareth has been unresponsive I contacted him last Thursday nothing since then still no service 😡😡

  • DRoss215 David (@DRoss215) reported from Paisley, Scotland

    @virginmedia GT it would be easier if you could access a telephone and engage with a customer that needs assistance. I have now wasted another 20 mins of my time 😡😡 how do I get a resolution?

  • AlexxAdair Alexander Adair 🌙 (@AlexxAdair) reported from Glasgow, Scotland

    @virginmedia It wont even let me run a speed test. When I go to status check it says no problem found but when I call I says intermittent issues??

  • Lshire_Laird The Lanarkshire Laird (@Lshire_Laird) reported from Motherwell, Scotland

    Hi @virginmedia after 2 weeks of repeated calls and being promised a new remote ordered each time when it wasn’t, I finally reached a customer service agent called Maciej Betnat who took the time yesterday and today to help. He is great & I want to see that this is recognised. 👏🏻

  • DRoss215 David (@DRoss215) reported from Paisley, Scotland

    @virginmedia I have never experienced such shocking service on the telephone for 150 mins still not resolved. I have 2 properties in the one block I requested one of them to be disconnected! VM disconnected both the tenant is now screaming at me as she works from home 😡😡

  • ChristianBunga7 bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia The ‘step by step help’ doesn’t help. It tells me thing I already know - restart hub check connections, reset.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • wazzleing saywhatyousay (@wazzleing) reported

    @MartinSLewis what can I do if #virginmedia refusing to send a deadlock letter for a complaint that’s been in for more than 8 weeks? #cifas refusing also without it.I’m stuck in limbo? They aren’t providing services whatsoever that I’m paying for, and they can’t fix it they say

  • ClaireSmalley12 Claire Smalley (@ClaireSmalley12) reported

    @virginmedia I’ve made numerous phone calls regarding my package. Each time a mistake is rectified a new mistake is made. We were expecting installation yesterday, to find out it had been cancelled. I’m fed up with the lack of customer service, no one seems to know what they’re doing.

  • kimritaylor Kim Taylor (@kimritaylor) reported

    @virginmedia Tx @virginmedia but that's the number I've already tried many times. It doesn't let me speak to anyone, just sends me a link for more options on the issue.Then the link is for the service checker which has no more options (says nothing is wrong for my postcode) Is this expected??

  • fos100 Richard Foster (@fos100) reported from New Longton, England

    Hi @virginmedia, I’m trying to order some pods to sort out my truly shocking Wi-Fi, but can’t work out how to do so. Please could you help me?

  • iaindpatrick Iain Patrick (@iaindpatrick) reported

    @virginmedia Hi. I can't see how to enable it on my account/SIM. I follow the instructions on your website and it just takes me in a loop. Who can help me here? Thanks.

  • donnorcean Connor Dean (@donnorcean) reported

    @virginmedia Hi thanks for the reply - that is the number I had been trying all day yday. It is fully automated and won’t ever allow me to speak to an operator. Which options do I need to dial into the keypad to speak to a human? No it is a hardware issue and it’s been going on for weeks

  • SieteBit One man and you know who that is (@SieteBit) reported

    @virginmedia I do not need to break-down the bill as I had M200 "paying £30 and sales offers the m500 for £39 means I shouldn’t pay the £65 or £62 it should have been £39 now I see you offer the M500 for £33 why should I pay £65….? I have sky not tv just a broadband..!

  • EmilyjPenney Emily (@EmilyjPenney) reported

    @virginmedia my wifi has failed for the last 3 days 🥴 please help i have work to do!

  • AmyHeppi Amy Heppingstall (@AmyHeppi) reported

    @virginmedia Why don’t you ever get your advice correct? These new hubs are activated automatically; problem hasn’t been resolved they are watching connection over next 24 hours, so once again I’ve got to wait for you to fix it, has problem for 12 days now!!! I work from home and NEED my wifi

  • marion_pfeifer Marion, marionpfeifer@mastodon.social (@marion_pfeifer) reported

    @virginmedia It’s really not working occasionally letting us in/allowing data for about 5 mins. Your official checks say there is no area issue. Obviously not correct. Can I please have an engineer come around urgently so I can work?