Virgin Media Outage Report in Glasgow, Scotland
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The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G5, G66, G32, G33 and G61.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Johnstone, Paisley, Bellshill, Hamilton, Uddingston, Cumbernauld, Airdrie, Motherwell, Erskine and Renfrew.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
TV | |
| Glasgow |
Internet | |
| Johnstone |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Holly McCormack 🏴🇪🇺
(@Hollz2012) reported
from
Paisley, Scotland
@virginmedia The issue is I have had to make several calls despite severe phone anxiety. I am waiting on confirmation my package has been fixed by email, that better come today.
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@virginmedia can you please help me I saw we have a c130 network error on V6 box and can't find WiFi on the list of network to join
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Chris A
(@p0rkpiehat) reported
from
Glasgow, Scotland
@virginmedia Putting a complaint in to Ofcom as well as this has gone long past being a disgrace.
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia Not surprisingly told that I couldn't be transferred to a manager then told they'd transfer me to collections, incompetence of the highest order, shameful customer service, another hour and a half wasted! 😡
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia Just been on web chat for 45 mins then phone call for 25 mins to someone who doesn't understand or doesn't want to understand, waiting on hold again, disgraceful customer service.
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Joe Lappin
(@joebhoy08) reported
from
Cambuslang, Scotland
Hi @virginmedia after getting no where yesterday on the phone and on here Iv been given a great deal by @TalkTalk terrible customer service.
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Ian Andrew🇬🇧
(@ian46a) reported
from
Cumbernauld, Scotland
@_ran1gers_ @BazBowsk1 @virginmedia YouTube to rename one of the two signals the box sends out. I found this helped. then I got a another router and put hub 3 into modem mode and now it works as it should. The hub 3 is a terrible box.
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Joe Lappin
(@joebhoy08) reported
from
Cambuslang, Scotland
@TracyWo67726496 @virginmedia @richardbranson @TalkTalk @VodafoneUK Gonna cancel then get Sharon to call up and order it in her name for £27 a month xx
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Chris A
(@p0rkpiehat) reported
from
Glasgow, Scotland
PSA: it takes @virginmedia 4 months to change your bill after agreeing to reduce it due to bad customer service at which point they put it up. Save yourself some hassle and shout into a well once a month instead, it’ll cost you less.
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Chris A
(@p0rkpiehat) reported
from
Glasgow, Scotland
@virginmedia I’ve replied to the last email I’d received from the complaints dept where they claimed to have resolved the issue. Won’t be calling again as there’s no point when nothing ever gets resolved and my issue is well documented.
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Holly McCormack 🏴🇪🇺
(@Hollz2012) reported
from
Paisley, Scotland
Sigh. Tried to cancel @virginmedia start of August. Accepted deal. Didn’t go through. Called again last week and guy changed price but had actually changed my package. Thought sorted today but no my channels have been moved on to a basic package and BB reduced 🤬
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Ojo Scared O-Bolingoli
(@J0EWATS0N7) reported
from
Barrhead, Scotland
@wongster77 @virginmedia Same problem! Again!
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia I will be lodging a complaint followed by cancelling my contract.
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Pamela White
(@pamelawhite1981) reported
from
Paisley, Scotland
@addiej27 @virginmedia Nope they said it would be 24-48 hours. Longer than it took to cancel my account
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Minceybhoy
(@jambala) reported
from
Glasgow, Scotland
@virginmedia I'm sorry but with all the abuse I've got I've took to the bottle and drink myself dizzy I feel like I failed my family as the internet was down !!
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Chris A
(@p0rkpiehat) reported
from
Glasgow, Scotland
@virginmedia I’ve wasted enough time phoning and nothing is ever done in response despite agreements being made so the only other call I’ll make is to cancel my contract.
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia Unfortunately you've had your chance, this has been the issue since February this year and you either don't have the staff equipped to resolve or plainly just don't want to resolve.
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Ross MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia If I dont get a resolution to my expectations you have lost a customer.
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Holly McCormack 🏴🇪🇺
(@Hollz2012) reported
from
Paisley, Scotland
@marky1877 @virginmedia I’ve never had any issues tbf Just was the increasing prices and trouble I’ve had since.
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Chris A
(@p0rkpiehat) reported
from
Glasgow, Scotland
@virginmedia After my repeated calls and issues I won’t believe it unless I see it. I haven’t directly spoken to a manager but last time it was apparently approved by a manager and out through while I was on the line. I won’t make anymore calls about this as it’s pointless. I’ll DM my details
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Dendy
(@HershamBoySteve) reported
@virginmedia Says issues in the area, however there are canstantly issues in the area. GU21 3QD can you advise what these issues are and when likely to fixed.
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Martin b
(@martinbeard01) reported
@virginmedia I cant get a signal long enough to check the signal!!!!!
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Phupinder Roopra
(@Kungphugb) reported
@virginmedia I get that but I have already explained twice now that I cannot get through to your agents for support because your automated system keeps cutting me off. I need one of your agents to please call me. Please can you dm me and I can provide contact details.
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Christian O'Brien
(@VmiProductions) reported
@VMBusinessIE I recently requested removal of wire and external box from our house for building works. The Engineer told me that if we remove we will never be able to virgin media again. Can you clarify if this is an official policy?
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Tracy Whayman
(@WhaymanTracy) reported
@virginmedia total messed up my account, no one willing to help and put it right, been a costumer over 20 years 😡
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Dee Crooks
(@deecrooks1974) reported
@virginmedia What are you going to do about it? I pay you for a service and I want 100% of what I pay for. Big companies think they can rip people off 😕
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zoeadm
(@zoeadm) reported
@virginmedia hi I have a few issues and need to be able to contact you. Every time I click on a contact link it comes back with an error message. I don’t want to pay for a phone call I just need a contact email or link that works. This is ridiculous!!!!!
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Steph
(@Steph07433828) reported
@virginmedia Local outage since 13th august I have no service surely doesn’t take almost 4 weeks ??? Hence why I am contacting you
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Sisu
(@Nerdczar) reported
@virginmedia are you sure your complaints page is working? I’ve made multiple complaints and heard nothing back, not even an acknowledgement. When I make a complaint I also don’t get a reference number, it is just ****.
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Tim Hall
(@TimHall60617) reported
@virginmedia I'm sure you would, but 5 days without internet is a serious problem for me.