Virgin Media outages and service status in Glasgow, Scotland
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Full Outage Map
- Virgin Media generated 7 outage signals in the last 24 hours around Glasgow, including 7 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 7, 10:18 PM GMT+1.
- Internet (65%)
- Wi-fi (13%)
- TV (8%)
- Total Blackout (8%)
- E-mail (5%)
- Phone (2%)
The latest reports from users having issues in Glasgow come from postal codes G71 , G51 , G1 , G3 , G32 , G44 , G52 and G12 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, East Kilbride, Bellshill, Hamilton, Johnstone, Airdrie, Clydebank, Paisley, Motherwell, Erskine, Renfrew, Bothwell, Viewpark, Blantyre, and Cumbernauld.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 3 hours ago |
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Glasgow
|
TV | 4 hours ago |
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Glasgow
|
Internet | 4 hours ago |
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Glasgow
|
Internet | 7 hours ago |
|
Glasgow
|
Internet | 9 hours ago |
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Glasgow
|
Internet | 14 hours ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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don mackeen (@donmackeen) reported from Glasgow, Scotland@virginmedia had the technician come out today after days of patchy service. Got the hub changed, and ... Service still terrible. And now I'm to wait "24 hours"...
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Craig Reid (@reid2131) reported from Larkhall, Scotland@virginmedia First of all, they said it would take 24 hours, then they said it would be working for 8am. Then a fault in the area, then there’s a delay in getting a test signal to the router. I’d just like the full functioning broadband I was sold.
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dios mio la creatura 🏳️🌈🇺🇦 (@lordofanywhere) reported from Glasgow, Scotland@virginmedia is a complete and utter joke in Glasgow. Apparently there is a fault and won’t be resolved until January 5th. On Twitter, they redirect us to the service status page, which is “experience some problems” and we can’t check service status. Compensation is in order.
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Alan Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland@mcneill1967 @virginmedia Not filling me with confidence! Phoned for update, boy said he could help, which he couldn’t. Asked to be put through to CRT, “I’ll do that”. “Hello, Retention Team”. Nope.
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Declan Robb🍀 (@DeclanRobb) reported from Airdrie, Scotland@virginmedia absolute joke , internet not working again
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Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland@virginmedia There is no dial tone and I’ve tried another phone and line is still dead, so it must be the socket that is broken. I’m out now until 1230 if someone can arrange even a web chat as it’s almost 2 months without phone.. Ty
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Elenita (@Coops_71) reported from Thornliebank, ScotlandWorking from home is great fun when @virginmedia goes down and you’ve got a deadline.
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Elenita (@Coops_71) reported from Thornliebank, Scotland@virginmedia I’ve waited 12 hours and still have the same issue
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Tony McCaffery (he/they) (@tonymccaffery) reported from Glasgow, ScotlandHey @virginmedia, can you help please? I’ve never plugged a landline phone to my router since becoming a customer. (I never needed one til now). So I just took the voip/landline adapter out the box and it’s broken. How do I get a new one so that I can plug in a landline? Thanks.
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Claire Webster (@claireWeb) reported from Glasgow, Scotland@virginmedia is there an issue with G3 area of Glasgow? Service checker not working either?
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TDR-Dazabelle 👑 (@DarrenMcGuigan5) reported from Dennistoun, ScotlandAnyone else having issues with @virginmedia today I can't get online no signal Nada
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graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland@O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help @virginmedia
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David (@DRoss215) reported from Paisley, Scotland@virginmedia I have never experienced such shocking service on the telephone for 150 mins still not resolved. I have 2 properties in the one block I requested one of them to be disconnected! VM disconnected both the tenant is now screaming at me as she works from home 😡😡
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Iain Montgomery (@H0raceWimp) reported from Dennistoun, Scotland@virginmedia What am I supposed to do when your systems fail and there is no-one to contact for a fix?
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Ironside Design (@ironside_design) reported from Kirkintilloch, Scotland@virginmedia Hub3.0 no problems with connection and had a few other Virgin customers say the same about connections dropping out
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Craig Reid (@reid2131) reported from Larkhall, Scotland@virginmedia He came at 0730 Saturday. All fixed by 0755. The cable outside was cut. No signal getting in. All fixed so easily by the engineer
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Andrew Bradley (@AndrewTOG) reported from Glasgow, ScotlandWell no @F1 the. Thanks to @virginmedia failing and not connecting. No customer support open and no response online… what dark age company is this ?
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Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland@virginmedia I’ve phoned numerous times and had to hang up as constantly kept waiting, but will try again this evening when it might be easier to speak to someone
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David A (@tofolo_1) reported from Glasgow, Scotland@virginmedia how do I contact the help team? Recently joined and trying to setup billing / online account says to call you. But 0345 is 30p a minute. Can't find webchat, can't find text thing, don't have a live landline yet. I can access the dark web easier!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Frazzz (@FrazzzYT) reportedInternet is down for days in my area. Where do you claim compensation again? Cause the button for that is conveniently missing @virginmedia
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fielden85 (@fielden85) reported@virginmedia are becoming a joke... 3rd time in a month the internet has gone down.
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Jon Ashman (@JonAshman2) reported@ virgin media your service is shocking not only have I lost all connection your help line is down wot a surprise 🤯🤯
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Ryan (@Inevry109) reported@ZiaYusufUK Virgin Media knocked on my door asking if I wanted to change my provider. I asked them to leave. Then I got a delivery leaflet for the local takeaway through the letterbox. I've never felt more harassed in my life.
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Roy Cadge (@RoyCadge) reported@Brand_Concierge @virginmedia Good choice to return kit, they don't give a return box go to your O2 shop, they will scan it and send an email straight away, KEEP EMAIL! they will try and say you never returned and keep changing you also make sure the account is closed and demand your data removed!
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Ali Langton ex DerbyDYO (@alilangton) reported@virginmedia Has anyone else had their Virgin Media account locked for over two months and despite multiple phone calls and false promises nothing happens ? Should I just leave virgin ? Very poor customer service
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Dan Stevens (@DanStev14730264) reported@virginmedia @LadyLucia05 Can you please advise what and how you are going to compensate. We have been waiting 3 days already and then you have the cheek to say we'll have no service until the 10th of July. Please respond asap. This is outrageous
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Keivin Crane (@kcranebda) reported@virginmedia At you can see, attention to detail has been missed within this response. My name is spelled wrong. Why am I not surprised. I’ve contacted their customer service 4 times and even walked into stores. It is still not resolved. They should reach out to me. #not-impressed
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Dobbin1957 (@dobbin1957) reported@waughzone @virginmedia Agreed. Our broadband, TV, and landline has been off for 36 hours and won’t be back for another 24!! Chirpy but infrequent and meaningless communication from Virgin to tell me how hard they are trying to fix the problem whilst continually delaying the time it will be fixed.
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Kai Watson (@KaiGWatson) reportedAny recommendations for the best internet provider? Moving into a new build in a couple of weeks so trying to get it sorted ASAP, always been with Virgin Media but they don’t provide service in the area!