Virgin Media Outage Report in Glasgow, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Glasgow come from postal codes G5, G3, G22, G1, G2, G4, G53 and G12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bishopton, High Blantyre, Paisley, Hamilton, Coatbridge, Erskine, Airdrie, Bellshill, Cumbernauld, Renfrew, Motherwell, Uddingston, Johnstone and East Kilbride.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Bishopton |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Total Blackout | |
| Glasgow |
||
| High Blantyre |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Michael Harkin
(@harkz9) reported
from
Cambuslang, Scotland
@virginmedia OK thanks. Will phone up tomorrow and cancel account. 2 days without WiFi and I am paying full price for a service. Not your fault mate. Appreciate the help
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Senga Cummings
(@SengaCummings4) reported
from
Paisley, Scotland
@virginmedia come on virgin media still no service at all in Paisley, Scotland 15:27 hours what’s going on ?
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Saiful Ramli
(@saifulfazli) reported
from
Glasgow, Scotland
@TalkTalk internet down again. More talk less action. @virginmedia please contact me ASAP.
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Alan Martin Lappin
(@GiggsyBlantyre) reported
from
Hamilton, Scotland
Is anyones @virginmedia telly not working? In G72 specifically. Can’t contact them via phone, and when I try to use the service status tool, it’s unavailable.
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jackie fusion
(@FusionFabrics) reported
from
Paisley, Scotland
Come on @virginmedia no telly working, internet in and out. Three different error codes, support line stating All Busy Goodbye. What’s the story, answer appreciated soon please.
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Ragdoll_2009💫🏁😽🦖
(@2009Ragdoll) reported
from
Glasgow, Scotland
@virginmedia Seem to be having issues with Internet connection in G20 area of Glasgow. WFH so it's causing issues, any help welcome.
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia Why have you charged me £24.99 for a mobile SIM that I never asked for?
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Ed Crick
(@edcrick) reported
from
Glasgow, Scotland
Anyone else getting serious relentless intermittent issues with @virginmedia in @Glasgow_Live @GlasgowWEToday it's got to be #COP26 related but they aren't admitting it. I can't do my job
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Scott stafford
(@scottstafford87) reported
from
Glasgow, Scotland
@virginmedia 6 hrs later and still not working, absolute joke
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Michael Harkin
(@harkz9) reported
from
Cambuslang, Scotland
@virginmedia Already done this. Automated message saying they expect the problem to be fixed by 4p.m. No good. Another day ruined. Disgraceful customer service. Can't speak to a human
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maverick
(@maverickMMI) reported
from
Glasgow, Scotland
@virginmedia I got a new box replaced yesterday am by your engineer. It was saying there is a c1020 error. Your engineer said every new installation is being affected because of a registration outage but would be fixed last night. Same problem this morning. Any updates?
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Laura 💙
(@LaurzieJayx12) reported
from
Banknock, Scotland
I really don’t want to be going to Edinburgh tonight! Bad enough I’m gonna have to watch the game on the virgin media app on my phone, but it’s also bloody freezing 😭
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John Simpson
(@JohnSimpsonBIM) reported
from
Gartcosh, Scotland
@virginmedia Broadband down in G69. Is this being looked at?
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Iain Montgomery
(@H0raceWimp) reported
from
Glasgow, Scotland
@O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.
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Michael Harkin
(@harkz9) reported
from
Cambuslang, Scotland
@virginmedia Yet again 11:30p.m has been and gone. Still not working. Blatant lies. My wife is working from home and needs WiFi. Already had 2 take a days A/L due to this. Any update?
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Joyce Gibson
(@northseacrashes) reported
from
East Kilbride, Scotland
@Country_Steve @virginmedia Just came on here to see if it was just me. Wifi seems to be okay at present but the TV isn’t working nor is service status on website. It must be a nationwide issue.
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gavin
(@stargavnise) reported
from
Paisley, Scotland
@virginmedia hi, just had terrible experience with your whatsapp support. Will you accept a DM?
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James 🇬🇧
(@JG1872_) reported
from
Glasgow, Scotland
@virginmedia my wifi has been down since 7 what’s this all about?
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Michael Harkin
(@harkz9) reported
from
Cambuslang, Scotland
@virginmedia No. Still not working. My wife usually works from home. She has had 2 go elsewhere this morning which affects the school run later on. Any idea when service will resume?
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Michael Harkin
(@harkz9) reported
from
Cambuslang, Scotland
@virginmedia The problem still not fixed. Have sat since Saturday night without WiFi. The problem was supposed 2 be fixed by 4p.m. Any update?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Hoyle
(@ianjameshoyle31) reported
@virginmedia your broadband and equipment is the most inconsistent piece of equipment and service I have ever used! Absolutely fuming and disgusted!
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jamie™
(@jamielil) reported
@virginmedia I have looked and its about as much use as a chocolate fireguard....sounds like a cop out, thought this was a support page...and you're asking me to ask the community? To be honest i didn't expect much from this support
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playpet
(@playpet1) reported
@virginmedia I want you to explain to me why I’m paying for a Sh*t service that keeps cutting off and ! You claim you are upgrading it and that’s the disruption but only 12 months ago you used the same excise, youre just conn men ripping people off
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Rob Winter ❄️
(@AllStarBob) reported
@kdy1303 @virginmedia I figured out that the router VM give to their customers is good for wired devices, but the wifi capability is terrible. I use it in modem mode with a mesh now & it all works brilliantly. VM must know this but don’t help their customers, which is insane!
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Leanne Jackson
(@_LeanneJackson_) reported
@virginmedia third time we’ve had no WiFi and when you call customer service you get cut off and they don’t call back. Shambolic given the price you charge. Advertise ‘if you prove bad connection 3 times you can leave’ and then when you bring it up you’re told that’s not the case
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Luke Smart
(@lukesmart89) reported
@BrixhamUK @virginmedia The service disconnects all the time. They wouldn’t fix it I till I was leaving.
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Stephen pier
(@ramuz149) reported
@virginmedia absolutely shambolic customer service 2 hrs wait in the phone then get cut off. Use there chat hour half later. Sorry we can't help. @richardbranson come on pull your finger out on this one
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Veggiehowtocook
(@veggiehowtocook) reported
@Bella132 @virginmedia Same here I can't believe how crap their customer service is
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Mark Giles
(@markrng) reported
@virginmedia I take it the person writing this post doesn't have Virgin themselves as the WIFi part of the router is horrendous and.. customer service is non existent! I'm still waiting for my password to be reset after 8 weeks! I should have stopped with Sky/BT
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Simon Powell
(@sipcfc79) reported
@virginmedia No not really if your staff couldn’t care about trying to keep a long standing customer what’s the point in a complaint the attitude I have experienced doesn’t lead me to believe anything will change & the fact your competitors are miles cheaper