Virgin Media Outage Report in Glasgow, Scotland
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The latest reports from users having issues in Glasgow come from postal codes G71, G51, G1, G5, G20, G72, G40 and G32.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Airdrie, Motherwell, Clydebank, Coatbridge, Cumbernauld, Hamilton, East Kilbride, Erskine, Larkhall, Johnstone, Bothwell, Blantyre and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Glasgow |
Wi-fi | |
| Glasgow |
Wi-fi | |
| Bellshill |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia yet again I'm being billed incorrectly despite contacting you 7 times now and being assured that you've resolved this issue. Disgraceful customer service, live web chat unavailable also. 😡
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Kerry 🍀🤫
(@wee_kezza) reported
from
Clydebank, Scotland
@virginmedia Both phones can’t get connected to WiFi no signal on the tv
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Neil Crossan
(@quietarea1) reported
from
Glasgow, Scotland
@virginmedia really nice helpful assistant in Glasgow having to deal with client fed up with paying virgin a fortune for totally appalling customer service. # totallyfedupwithvirgin
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Laura
(@Thecurseoflaura) reported
from
Glasgow, Scotland
@virginmedia Did that but still the same issue. It’s the app I am using FYI. Exactly the same for my husband goo
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Will 🇪🇺
(@squawkbox) reported
from
Glasgow, Scotland
For those on the Virgin media 350Mbps service, reboot your router. Upload speed appears to have increased from 20Mbps to 35Mbps.
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Neil Crossan
(@quietarea1) reported
from
Glasgow, Scotland
@virginmedia I have entire package with Virgin 4 phones internet etc can I get a problem solved. Never. Truly dreadful
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john murphy
(@johnmurphy1967) reported
from
Glasgow, Scotland
@virginmedia trying to watch using sky cinema on the laptop. Message saying I can’t as more than 2 devices are watching, there are only 3 registered and only 1 of them is on. Can you help
-
Annie
(@demipip) reported
from
Dullatur, Scotland
@virginmedia your customer service is crap! Really disappointed today
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia Your service is s disgrace, I've been on web chat for over an hour and not any further forward...😡
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steven smith
(@19StevenSmith87) reported
from
Airdrie, Scotland
@virginmedia phoned up to change my tv package and the person barely spoke a word of english, so I hung up in frustration and the chat has been busy every day for about a week Can u maybe help me
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Douglas lindsay
(@Doug1tux1) reported
from
Glasgow, Scotland
@virginmedia ok what the f is going on with your broadband, I have not been able to get internet access for hours now, yet your service status says no problem, when I try to do an in-depth test It doesn’t let me log in to test, the times it has it says my equipment is offline wtf
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Graham Arnott
(@grahamarnott) reported
from
East Kilbride, Scotland
If there's worse customer service out there than @virginmedia then anyone having to deal with them has my sympathies. Absolutely abysmal and nothing but contempt for loyal customers #virginmedia #virginmobile
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Lauren Colton
(@laurencoltonx) reported
from
Johnstone, Scotland
@virginmedia phoned to cancel but got told it was a 45 minute wait and to call back at quieter time which is Saturday as they don’t offer call backs - gave up when I was transferred to 5 different departments - is this a joke #stressed
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CAJ
(@carolstrach) reported
from
Coatbridge, Scotland
@virginmedia hi had call from you guys saying as a loyal customer you would add on calling mobiles to my landline. Then agent mentioned TV package and when I declined said he’d leave my package as it was and rang off!!! Not impressed!!
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sideshow s2sh
(@s2sh_) reported
from
Glasgow, Scotland
@virginmedia I'm on hold again right now, 'Dennis' in customer services was meant to call me with an update at 1415 but never. 1st person said it's due to me not having an active DD- everyone I've tried to pay via this method it has failed - no error at my bank.
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Gerry's Kitchen
(@Gerrys_Kitchen) reported
from
Glasgow, Scotland
@virginmedia that's two days running with problems with all services in East Kilbride G75 area. Not good, i'm trying to work from home today.
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Annie
(@demipip) reported
from
Dullatur, Scotland
@virginmedia (2) so tried to confirm. Chat service just kept repeating same thing 5 times - despite my explanation that none of options applied. Then tried Tel call & after rigmarole of security got cut off. No engineer, day wasted and parcel only just available to collect now.
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karen king
(@georgesgirl78) reported
from
Clydebank, Scotland
@virginmedia can someone actually sort my daughter and son in laws services from you. Phone calls & texts haven’t got them anywhere and they are not paying for a service they are not getting to use. A formal complaint has already been placed as it’s beyond a joke now
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Laura
(@Thecurseoflaura) reported
from
Glasgow, Scotland
@virginmedia Hi, it’s been like this with Instagram for over a month but other sites work fine and it works fine on 4G. I notice you said it’s a known issue to other people but I need to know when it wil l be fixed
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CAJ
(@carolstrach) reported
from
Coatbridge, Scotland
@virginmedia hi there! You have already said I can’t have the upgrade to my phone service that you offered me because I wouldn’t take TV package! SO PLEASE STOP CALLING!!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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JoeRoadMan👀☕⚽️🏴😍
(@davidja90098097) reported
@SAnderson78uk @virginmedia firestick and I player stu been a issue for everyone I think
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Jack
(@Sniper_J_T) reported
@virginmedia Also you wanna know something else funny, we just got contacted by one of your team saying that we were over paying for the speeds we was getting and that we should of been getting a better up/down for our money, so we literally got scammed by you lol.
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Kevin Phillips Bong
(@kevinphillipsbo) reported
@virginmedia "This year, next year, sometime, never" - I paraphrase slightly. It's still never left their Livingston depot, despite arriving there before 9:30am on Monday. A VM engineer is coming on Friday, unless a miracle happens and Yodel actually deliver before then.
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ester83
(@Ester_Laura83) reported
@virginmedia @virginmedia I've now spent several hours on hold trying to get some help with my internet then TV issues, it is incredibly hard for me to manage but even more so when I finally get through and the answer is always 'sorry there is nothing I can do, you will have to call again.
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ester83
(@Ester_Laura83) reported
@virginmedia Your service check link says the area issue is cleared, so phoned again. Customer service says it’s not cleared and there’s no way I can find that out tomorrow without having to wait on hold again. The mixed messages are really difficult and really stressful.
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Daniel Gould
(@Gouldy4) reported
@virginmedia Says its fixed but my Internet is not working...
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S
(@sandeeppurba) reported
@virginmedia 4 days are left after one of your agents acknowledged the message which was an agreement for 7 days Resolution. Can I get an update on the manager request and if anything has been done about my complaint?
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LostBoysMadeIt
(@LostBoysMadeIt_) reported
@virginmedia why has the broadband been down all day in SE28! This is terrible and unacceptable service
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GJM
(@zombie_apoc1) reported
@virginmedia Today I was told by the agent to just wait. I explained multiple times I’ve been waiting since April but she advised I just had to wait. No estimated date to wait until. I jokingly asked what month or year. She did laugh but couldn’t help any further.
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ej
(@dobby555) reported
@virginmedia appalling corrupt service yet again! Student signed up for 18 month contract (all you would give) saying she could take it with her. Can’t as not in service area. Charge 130 to disconnect. Criminals!