Virgin Media outages and service status in Glasgow, Scotland

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Clydebank, Hamilton, Blantyre, Motherwell, Cumbernauld, Airdrie, Paisley, Coatbridge, Barrhead, Bellshill, Johnstone, East Kilbride, Erskine, and Renfrew.

City	Problem Type	Report Time
Glasgow	Internet	5 hours ago
Glasgow	Internet	10 hours ago
Glasgow	Internet	10 hours ago
Glasgow	TV	10 hours ago
Clydebank	TV	10 hours ago
Hamilton	TV	10 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

• 
  Kieran Reynolds (@keybo7) reported 10 minutes ago from Clydebank, Scotland

  @virginmedia How did folk manage to buy these when site down?

• 
  Elaine Byrne (@ElaineB50245734) reported 13 minutes ago from Glasgow, Scotland

  @virginmedia I have a complaint and cannot find a email address for it

• 
  bristian cungay (@ChristianBunga7) reported 18 minutes ago from Glasgow, Scotland

  @virginmedia The ‘step by step help’ doesn’t help. It tells me thing I already know - restart hub check connections, reset.

• 
  Ross R MacLean (@jamboross) reported 24 minutes ago from East Kilbride, Scotland

  @virginmedia As a mark of respect,have you given us all the day off from the internet? Nothing working again!!! Getting pretty fed up with this, and yes I've checked your service online.

• 
  Alexander Adair 🌙 (@AlexxAdair) reported 28 minutes ago from Glasgow, Scotland

  @virginmedia It wont even let me run a speed test. When I go to status check it says no problem found but when I call I says intermittent issues??

• 
  bristian cungay (@ChristianBunga7) reported 33 minutes ago from Glasgow, Scotland

  Hey @virginmedia it’d be pretty cool if you guys fixed my internet at some point. Like i know I’ve only spent £30 trying to call you guys and I did get to speak to this nice angry man on your support line who hung up on me immediately (which is a bargain)

• 
  don mackeen (@donmackeen) reported 33 minutes ago from Glasgow, Scotland

  @virginmedia The service checker tells me either nothing, or - as in the screenshot - something completely contradictory. There is no way to communicate with anyone and yet, strangely enough, you still charge me for a service which only works intermittently.

• 
  Paul Wilcox (@NorthernSaint72) reported 40 minutes ago from Barrhead, Scotland

  @virginmedia your broadband service is woeful. Every single day for months it goes off. Stuck in a contract that does not provide the service we pay for. All we are told there is an issue in our area. You won’t have any customers here soon.

• 
  bristian cungay (@ChristianBunga7) reported 43 minutes ago from Glasgow, Scotland

  @virginmedia He treated me like I was stupid. Turned it off and on again and replugged the wires, he replaced the box and left. I mean I am stupid but there really was no need @virginmedia

• 
  Elenita (@Coops_71) reported 45 minutes ago from Thornliebank, Scotland

  @virginmedia is there a problem with email all of a sudden? It was working this morning and now when I try to send an email from Outlook or on my iPhone, I’m told my password is wrong and when I try to log onto webmail I’m told I have no password.

• 
  bristian cungay (@ChristianBunga7) reported 45 minutes ago from Glasgow, Scotland

  @virginmedia The checks tell me there are issues. regardless I don’t really care about wider issues in my area. I’ve been sent in a loop for the past month and it’s still broken, I’ve been paying for this time and not receiving a service - this is not the first time either @Ofcom

• 
  David (@DRoss215) reported 46 minutes ago from Paisley, Scotland

  @virginmedia I was promised a reconnected service by yesterday. Didn't happen no form requested 😡😡

• 
  Alan Lappin (@GiggsyBlantyre) reported 48 minutes ago from Hamilton, Scotland

  Here @virginmedia - any idea of some suggestions please, on how to contact your complaints/Customer Relations Team about a complaint I’ve submitted? Tried phoning, passed from pillar to post in the sub-continent, and getting nowhere. Two words: NOT GOOD ENOUGH.

• 
  dios mio la creatura 🏳️‍🌈🇺🇦 (@lordofanywhere) reported 49 minutes ago from Glasgow, Scotland

  @virginmedia is a complete and utter joke in Glasgow. Apparently there is a fault and won’t be resolved until January 5th. On Twitter, they redirect us to the service status page, which is “experience some problems” and we can’t check service status. Compensation is in order.

• 
  TheGodofPod (Movie Daft) (@TheGodofPod) reported 52 minutes ago from Clydebank, Scotland

  @toptenpods @skytv I to have fell victim to this, but via Virgin Media, who it took fully 2 days to cancel with. Horrible experience for Mrs B.

• 
  Willem_Wikkelspies (@spongebath63) reported 52 minutes ago from Dennistoun, Scotland

  @virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!!!!!!!!!!!!

• 
  Anne Marie McPhee (@nuttynanaannie) reported 53 minutes ago from Motherwell, Scotland

  @virginmedia Hi, no, it initially says no issues in area on testing hub it says there's an intermittent problem with connection and come back in 18 hours!

• 
  Loraine Riddick (@LoraineRiddick2) reported 56 minutes ago from Glasgow, Scotland

  @virginmedia any chance you can contact me regarding my house phone which hasn’t worked for 7weeks. Have written to Sunderland and spoken to robots, and constantly get told to dial 151 which I can’t as house phone line is the problem!ty

• 
  Iain Montgomery (@H0raceWimp) reported 58 minutes ago from Dennistoun, Scotland

  @virginmedia What am I supposed to do when your systems fail and there is no-one to contact for a fix?

• 
  Andrew Bradley (@AndrewTOG) reported 58 minutes ago from Glasgow, Scotland

  Well no @F1 the. Thanks to @virginmedia failing and not connecting. No customer support open and no response online… what dark age company is this ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ben (@bennn222) reported 4 minutes ago

  @Lisa19576 @virginmedia @Virgin It’s a national issue you just have to wait until it comes back on.

• 
  Gameplay Videos (@GameplayVideos8) reported 5 minutes ago

  @virginmedia Virgin Media goes DOWN for thousands of users across UK with 'all channels pixelated' in TV outage not good on my to

• 
  Leigh OCallaghan (@LeighOCally) reported 6 minutes ago

  @Suej1959 @virginmedia I’m in Tunbridge Wells. Same problem. I couldn’t even watch apps. Luckily I can now but tv still pixelating.

• 
  Luda 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Luda_6550) reported 11 minutes ago

  @virginmedia I am in desperate need of help, my tv isn’t working properly, the phone line I been given tells me it’s not available. Once I got through giving it my account number it doesn’t recognise my account number. It’s turning into nightmare. Can you help

• 
  Stewart Hawtin (@HawtinStewart) reported 13 minutes ago

  @virginmedia And the compensation for this? We already pay a fortune for the service. Where’s your back up plan for when services go down?

• 
  Robert Grace (@Beastial_Maggot) reported 18 minutes ago

  Hey @virginmedia we’re not getting a proper signal through our box today the picture is just a series of lines and destortion.Please help !

• 
  Cllr Glenn Thompson - Westoe - South Tyneside (@GlennThompsonBP) reported 20 minutes ago

  @Da8blue @virginmedia Same problem in the North East, been like this all day.

• 
  Alan Evans (@meldrewism) reported 20 minutes ago

  @virginmedia why have my channels suddenly started breaking up. Especially bad on my second box? LS18

• 
  caz henden (@cazza1h) reported 20 minutes ago

  Oh Virgin Media sort it out, if it's not bad enough we got boiler issues but for the telly to go down too 😕

• 
  Ahmed Mohamed (@Medzy1506) reported 20 minutes ago

  @virginmedia Been down since approx 9am this morning and still not resolved.