Virgin Media Outage Report in Glasgow, Scotland
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The latest reports from users having issues in Glasgow come from postal codes G71, G1, G32, G51, G40, G3, G46 and G61.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Paisley, Erskine, Renfrew, Bellshill, Cumbernauld, Bothwell, Hamilton, Airdrie, Coatbridge, Clydebank, East Kilbride and Johnstone.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia Unfortunately Gareth has been unresponsive I contacted him last Thursday nothing since then still no service 😡😡
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Wilson
(@wilsonfkp) reported
from
Renfrew, Scotland
Broadband is down, @virginmedia I guess this is affected by @ScottishPower blackout in PA4
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Alexander Adair 🌙
(@AlexxAdair) reported
from
Glasgow, Scotland
@virginmedia It wont even let me run a speed test. When I go to status check it says no problem found but when I call I says intermittent issues??
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Hugh Moan 💙
(@weeshug72) reported
from
Glasgow, Scotland
@virginmedia why just you just call me under the guise of "offering me a discount on my services" then offer me a deal that means me paying for an extra service I don't currently use or want?
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Paul Wilcox
(@NorthernSaint72) reported
from
Barrhead, Scotland
@virginmedia your broadband service is woeful. Every single day for months it goes off. Stuck in a contract that does not provide the service we pay for. All we are told there is an issue in our area. You won’t have any customers here soon.
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Ian MacQuarrie
(@MekQuarrie) reported
from
Cumbernauld, Scotland
Anyone else experiencing terrible broadband with @virginmedia right now? Getting into a second week now... 🤷
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The Lanarkshire Laird
(@Lshire_Laird) reported
from
Motherwell, Scotland
Hi @virginmedia after 2 weeks of repeated calls and being promised a new remote ordered each time when it wasn’t, I finally reached a customer service agent called Maciej Betnat who took the time yesterday and today to help. He is great & I want to see that this is recognised. 👏🏻
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David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia I have been waiting since Thursday for a representative to get in touch why? @Ofcom service been disconnected for nearly two weeks. Impossible to speak with anyone from Virgin Media 😡😡😡
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#YesScots Prisoner X Scotland Just Another Human
(@WYesscots) reported
from
Airdrie, Scotland
@tristanpw1 @virginmedia @RishiSunak By dipping into One's personal wealth of £700++ million accrued by robbing the ordinary poor blind & the odd global financial crash or one's O/s Tax haven accounts imho like me Tory m8s.
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David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia Still waiting on Gareth to get in touch. @Ofcom can you please help? No service since the end of January 😡😡
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David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia I was promised a reconnected service by yesterday. Didn't happen no form requested 😡😡
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Elenita
(@Coops_71) reported
from
Thornliebank, Scotland
Working from home is great fun when @virginmedia goes down and you’ve got a deadline.
-
Rab Lynch
(@rablynch4) reported
from
Glasgow, Scotland
@LynneLang3 @virginmedia Aye the cheek will help, apologise you ungrateful jerk
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David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia GT it would be easier if you could access a telephone and engage with a customer that needs assistance. I have now wasted another 20 mins of my time 😡😡 how do I get a resolution?
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David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia Email sent hopefully I will get a speedy resolution. Another 40 minutes of my time wasted!!
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bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
Hey @virginmedia it’d be pretty cool if you guys fixed my internet at some point. Like i know I’ve only spent £30 trying to call you guys and I did get to speak to this nice angry man on your support line who hung up on me immediately (which is a bargain)
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Kirsty Learmonth
(@kl7582) reported
from
Glasgow, Scotland
@virginmedia Trying to get help with tv box, no online help through the live chat? Can you assist please
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The Lanarkshire Laird
(@Lshire_Laird) reported
from
Motherwell, Scotland
@virginmedia Pretty sure you could be asking fir my details in a DM. Otherwise, what was the point in replying to me in the first place. Never mind, I’ll stick to keep calling.
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David McGill
(@DavidMcGill7) reported
from
Glasgow, Scotland
@virginmedia TV & Internet was down for 4 days last week now it’s all off again & won’t be fixed until tomorrow night at the earliest, a dreadful service 🤬
-
David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia I have never experienced such shocking service on the telephone for 150 mins still not resolved. I have 2 properties in the one block I requested one of them to be disconnected! VM disconnected both the tenant is now screaming at me as she works from home 😡😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anne Hendry
(@AnneHendry8) reported
Morning @virginmedia a helpful colleague from Twitter was trying to help me with my a problem with my upgrade yesterday. Is there anyone who can help me today please? We were disconnected.
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Moses francis
(@Mosesfr23099948) reported
@virginmedia No I was waiting a managers call back yesterday never happened and lost all faith in your company and solicitor now notified and possibly the police will be as blackmail is a criminal matter .
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Debbinha
(@debbinhapinto) reported
@virginmedia Checked the service status for outages and planned work which was meant to be up and running by 8am this morning but now it states it will be up and running by 18:00 tonight. Fingers crossed 🤞🏼
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Michael Dowman
(@mdowman) reported
Appalling customer service from @virginmedia having waited for over 16 hours they are apparently ignoring my questions and having the audacity to ask if I'm still connected! I'd never be a virgin customer again if they didn't have a monopoly over the fiber in my area!
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Sundeep Nijran
(@Nijran1973) reported
@MartinSLewis Virgin media created a default without my awareness even though I was in dispute with them. So difficult to contact and pursue them. They are creating defaults in credit files help us Martin
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CJLUFC
(@LUFCJL) reported
@virginmedia Can you please explain this "customer service"?
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Harry Sachs
(@HarryAthletic) reported
@virginmedia so evil what you are doing no updates but you’ll happily add another 10 hours onto your estimated time to fix this is bs why don’t you do everyone a favour and actually put out a tweet explaining why we have had no WiFi for 2 days now 🤔
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SAUCERER 🧙🏿♀️
(@OluTee_) reported
@virginmedia your wifi is terrible. Do better
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Rob Mcgimpsey
(@Rob_Mcgimpsey) reported
from
Romsey, England
@virginmedia I rang pre installs 3 times last week, spending an average of 1hr on the phone, getting no where nobody in preinstalls can tel me what’s going on, they just promise to get someone to call me. That call never happens
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Clair
(@mermaidtree2) reported
@virginmedia @virginmedia blame the bank they say not received DD requests. Nothing from Customer relations either I will have to resort to hanging on the phone being passed from one to another again as the late payment threats start again 😔 #TimeStealers #Frustration