Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G32, G40, G3, G66 and G5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 12/05/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Hamilton, Airdrie, Motherwell, Paisley, Erskine, Renfrew, Bellshill, Cumbernauld, Bothwell, Coatbridge, Clydebank, East Kilbride and Johnstone.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • carolstrach CAJ (@carolstrach) reported from Airdrie, Scotland

    @Rickster1873 @virginmedia That explains a lot!!!! I’m in Airdrie and got no service! Fortunately I can get 4G

  • wee_kezza Kerry 🍀🤫 (@wee_kezza) reported from Clydebank, Scotland

    @virginmedia Both phones can’t get connected to WiFi no signal on the tv

  • carolstrach CAJ (@carolstrach) reported from Airdrie, Scotland

    @Rickster1873 @virginmedia Yeah mine is just the same! Gonna call them now for a laugh!! Their Twitter is absolutely no help at all and for a Communications company is shocking!!!

  • Doug1tux1 Douglas lindsay (@Doug1tux1) reported from Glasgow, Scotland

    @virginmedia ok what the f is going on with your broadband, I have not been able to get internet access for hours now, yet your service status says no problem, when I try to do an in-depth test It doesn’t let me log in to test, the times it has it says my equipment is offline wtf

  • Will_L_Penn Will N7 (@Will_L_Penn) reported from Motherwell, Scotland

    @virginmedia our broadband and tv is down and when I try to contact customer support the wait is over 30 minutes what’s going on post code is ML1 1HW

  • MichaelBarnet18 Michael Barnett (@MichaelBarnet18) reported from Glasgow, Scotland

    Dear @virginmedia, do be a dear and fix the internet! No TV, no WiFi; I might have to talk to people!

  • debbievee25 Loyal🐻Since 87🇬🇧 (@debbievee25) reported from Glasgow, Scotland

    @virginmedia can you tell me if there is a problem in the area 28 GLASGOW please as my Internet is not working at home

  • cowspassage Jim Speakman (@cowspassage) reported from Glasgow, Scotland

    @virginmedia hi - trying to access your service status page and getting "We're sorry this isn't the page you wanted". Also my full package - broadband, phone and TV have gone down Glasgow G11

  • carolstrach CAJ (@carolstrach) reported from Airdrie, Scotland

    @virginmedia like many others I have no internet service I’m in ML6. For a communications company your communication and customer service are shocking!!!

  • why_yvonne Vonni 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@why_yvonne) reported from Paisley, Scotland

    @virginmedia are the absolute worst. Broadband box has been doing an update for 2hrs. Phoned the help and the best they can do is offer me an engineer when I have to take time off work. £41 p/m for terrible internet speed and now the box isn’t working. Absolute joke.

  • MattLeads Matt Leads 🧠 (@MattLeads) reported from East Kilbride, Scotland

    @virginmedia @frazz250 A lot of people are having the same issue all across the uk atm. Hopefully they fix it soon

  • SheridansLaw Sheridans Solicitors (@SheridansLaw) reported from Glasgow, Scotland

    Our office has been affected by the recent @virginmedia outage. We are hoping to have our services up and running again soon.

  • honto75 jon bhoy 🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@honto75) reported from Glasgow, Scotland

    @virginmedia my virgin is down I’ve got no channels or broadband

  • Jacobite1745G Gary Stewart🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Jacobite1745G) reported from Glasgow, Scotland

    @WeNeedIndyNow @virginmedia @ivy_mckellar Mine is down aswell

  • only1barnowl Lesley Nelson (@only1barnowl) reported from Renfrew, Scotland

    @virginmedia no service pa3 area of paisley and my mums house also in pa2 area of paisley

  • Soctty123 Soctty123 (@Soctty123) reported from Paisley, Scotland

    @virginmedia As with many in West Central Scotland, my Internet is down. I have tried turning the router on and off shark, but to no avail. What's bothering me most is that Virgin Media are refusing to acknowledge what must be a huge outage. I'm in the PA2 area.

  • pinkycoop Catherine. (@pinkycoop) reported from Glasgow, Scotland

    @PaulyD22803562 @BossyLadybird @virginmedia And G15. Seems to be a big issue in Scotland that they haven't noticed yet.

  • _rossturnbull Ross Turnbull (@_rossturnbull) reported from Glasgow, Scotland

    The service provided from @virginmedia is abysmal 99.8% of the time.

  • Moggydd Morag (@Moggydd) reported from Motherwell, Scotland

    @SnoBaloyi @virginmedia I have no service on ML2 area

  • georgesgirl78 karen king (@georgesgirl78) reported from Clydebank, Scotland

    @virginmedia can someone actually sort my daughter and son in laws services from you. Phone calls & texts haven’t got them anywhere and they are not paying for a service they are not getting to use. A formal complaint has already been placed as it’s beyond a joke now

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Perspective015 Mandi (@Perspective015) reported

    @virginmedia Can you arrange for someone to contact me directly - it’s getting very frustrating and I need a solution

  • amandashaw06 Amanda Shaw💙 (@amandashaw06) reported

    @virginmedia That’s the number that achieves nothing. No action. No returned calls. No managers available. No info on how to complain. How about giving me the number of someone who can actually do something to help @virginmedia ?

  • AyresKaren Karen Ayres (@AyresKaren) reported

    @virginmedia we have no broadband or tv services for the last hour, is there an issue in the Dublin 15 area?

  • MaversSuzette Suzette Jones (@MaversSuzette) reported

    Terrible internet connection today @TalkTalk So fed up of rebooting the router and losing connection during a class! Sort it or lose us after 7 years. Got a nice grey @virginmedia box 20 metres from my front door!

  • nineforsure Jack (@nineforsure) reported

    @virginmedia 1/2 Hi there, our broadband is down, called and was told to try diagnostic steps sent via text and wait 24 hours. Cannot wait that long as I work in IT from home therefore cannot do my job without broadband connection.

  • xiana_amado Xiana amado (@xiana_amado) reported

    @virginmedia aaaand finally disconnected.... CAN SOMEONE CALL ME? This is so frustrating. Cannot wait to cancel my account #worstcustomerservice

  • EY_Matters EY Matters #OneSector #OneVoice (@EY_Matters) reported

    @virginmedia Done all of this stuff continuously for the last 3 weeks ... hoping Sam in your cancellation team is going to resolve the equipment issue

  • moraggunion Morag Gunion (@moraggunion) reported

    Another outage of broadband and TV in G12 area! Not good enough @virginmedia

  • KalaiSShanmugam Kalai Selvan Shanmugam (@KalaiSShanmugam) reported

    @VirginMediaIE Hi, My VirginMedia broadband connection is down for more than an hour now. The green Base LED light on the Hub is blinking continuously. Multiple restarts haven't helped. I have checked the wires too and there seems to be no issues. Can you please assist?

  • CindyLauraLou_x Laura Sutcliffe (@CindyLauraLou_x) reported

    @virginmedia Can you tell us what the issue is please? really isn’t good enough. This has been going on since Tuesday. As mentioned previously she is an 84yr old lady living on her own and is sitting in silence. When issue is resolved we will need to speak to your customer loyalty team.