Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G51, G1, G72, G5, G43, G12 and G66.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 03/11/2026 20:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Clydebank, Bellshill, Coatbridge, Cumbernauld, Hamilton, East Kilbride, Erskine, Motherwell, Airdrie, Larkhall, Johnstone, Bothwell, Blantyre and Uddingston.

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City Problem Type Report Time
United KingdomGlasgow E-mail
United KingdomGlasgow Total Blackout
United KingdomClydebank Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

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Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • Nancy91136432 Nancy (@Nancy91136432) reported from East Kilbride, Scotland

    @virginmedia We had an engineer out on the 22nd of December to fix an ongoing issue with our broadband since upgrading. He has damaged our brand new amtico flooring.Please advise.

  • gturner1969 Graeme Turner 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇹 (@gturner1969) reported from Glasgow, Scotland

    @virginmedia No service in Glasgow G20 area??

  • gazstevo Garry Stevenson (@gazstevo) reported from Birkenshaw, Scotland

    Seriously @virginmedia , after your phones not working for two days, you put me on hold for 45 minutes then hang up. Anyone would think you are purposely making it hard for customers who want to leave.

  • jimnimmo60 oor Jim (@jimnimmo60) reported from Airdrie, Scotland

    @virginmedia trying to get one of my boxes switched on and your abysmal customer service has no clue to what I’m asking for. Prepare for cancellation. Disgraceful service. Over an hour on the phone.

  • PMartin1888 Paul Andrew martin (@PMartin1888) reported from Glasgow, Scotland

    @virginmedia the absolute worst service in the world, awful. Dont use them, very very difficult to deal with. Happy to let you at to account via the app, but if you need to reduce as we can't no longer afford it. It's a total nightmare, calls waiting. Difficult difficult

  • Cummings4Senga Senga Cummings (@Cummings4Senga) reported from Paisley, Scotland

    @virginmedia Yes there s an issue been off since ten pm last night they’re hoping to have it fixed by 16:20 hours today 😞

  • Kirstym82kirsty Kirsty (@Kirstym82kirsty) reported from Motherwell, Scotland

    @virginmedia unfortunately I don't have 2 days to spend waiting on getting through Watts app is taking upto 5 days for a reply the issue is an overheating router so why can't you just send one

  • kchalmers_x 𝙆𝙞𝙧𝙨𝙩𝙮 𝘾𝙝𝙖𝙡𝙢𝙚𝙧𝙨 🫧 (@kchalmers_x) reported from Kirkintilloch, Scotland

    @virginmedia not had wifi since last night, bills paid so issue is on your end… what’s going on?

  • Cummings4Senga Senga Cummings (@Cummings4Senga) reported from Paisley, Scotland

    Virgin media is there an issue with broadband in the PA2 area of Paisley?????

  • IqbalSBedi Iqbal Bedi (@IqbalSBedi) reported from Milngavie, Scotland

    @virginmedia outage in Bearsden since 1400 hrs today.

  • jamboross Ross R MacLean (@jamboross) reported from East Kilbride, Scotland

    Should have been at Tynecastle today, Internet not stable by @virginmedia either, so you and @scotgov can just **** off please. Had all jags available and all because no-one checks who has, we can't go. Just a ******* joke really. 😒

  • BETTYLAROO Steven Beattie (@BETTYLAROO) reported from Linwood, Scotland

    @virginmedia YouTube app on V6 box has had playback issues for months. Used to be black screen flashing up for a second at beginning of every video, today it's black screen throughout video and only audio. Not good 🙄

  • ValerieHepburn4 Valerie Hepburn (@ValerieHepburn4) reported from Hamilton, Scotland

    Once again unbroken promise from Virgin Media. Still awaiting refund. Disgusting customer service from this company.

  • JemimaFr 🇺🇦Fck Putin C.S.C🇺🇦 (@JemimaFr) reported from Cambuslang, Scotland

    @virginmedia any danger of my broadband working at some point today? Service is absolutely abhorrent

  • ValerieHepburn4 Valerie Hepburn (@ValerieHepburn4) reported from Hamilton, Scotland

    @suzy1963 @virginmedia I cancelled my services in July last year and still awaiting refund disgusting service from Virgin and certainly wouldn’t recommend

  • PMartin1888 Paul Andrew martin (@PMartin1888) reported from Glasgow, Scotland

    @virginmedia Had to many difficult moments, with customer service, plus the Internet drops out every day without fail. Im cancelling at first opportunity

  • jimnimmo60 oor Jim (@jimnimmo60) reported from Airdrie, Scotland

    @virginmedia disgraceful customer customer service from you. Trying to sort your mistake and being hung out out to dry. Prepare for cancellation. Almost 90 minutes on the phone and still being told to wait. Total disrespect for a long time customer. No more.

  • Cummings4Senga Senga Cummings (@Cummings4Senga) reported from Paisley, Scotland

    @virginmedia is there an issue with virgin media in the Paisley are PA2, no telephone no broadband 🤬🤬🤬🤬

  • martinpenman Martin Penman (@martinpenman) reported from Glasgow, Scotland

    @virginmedia any ideas how I cancel an installation date? Have tried lots of phone numbers and been cut off each time. Can’t register online as I’m not a customer yet.

  • hpowelldavies Henry P⌬well-Davies (@hpowelldavies) reported from Glasgow, Scotland

    Waiting on @YodelOnline to deliver our Virgin Media QuickStart kit, tried to DM them and had no response. Absolutely terrible service, can’t even speak to someone on the phone!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Martinf76606790 Martin fuller (@Martinf76606790) reported

    @virginmedia been on the phone for 2 hours waiting for my hub 4 told it’s on its way then told I cannot have one my package m500 what is going on wife is working from home for NHS WiFi bad

  • McGuinnessKevin Kevin McGuinness (@McGuinnessKevin) reported

    @virginmedia This agent on the phone also needs some customer service training very rude. Will not understand the fact that the contract is null and void due to fact that no 18 month contract was mentioned on the call. 30 day notice is wrong when the contract is void.

  • leeharry100 lee lambrianou (@leeharry100) reported

    @virginmedia I would suggest sending a better updated Hub and I believe all my issues would be solved! Like now as I write this reply in my bedroom directly above the Hub 3 probably 2 metres away I’m having to use 4G as it’s a rubbish internet connection!

  • Actuallyvix Vicky C (@Actuallyvix) reported

    @virginmedia I did that and had one but the engineer never turned up. I've rebooked so hoping they will come this time!

  • Glynstab Glyn Stableford (@Glynstab) reported

    @virginmedia Yes didn’t get what I wanted though, seemingly prepared to let a loyal long term customer walk

  • DanielCooke5 Daniel Cooke (@DanielCooke5) reported

    @virginmedia any chance in your internet service actually working ? Literally no connection since 7.30pm last night

  • Martinf76606790 Martin fuller (@Martinf76606790) reported

    @virginmedia @krisrodriguez04 Hi there have just been told I cannot have hub 4 but I ordered when on the phone 2 weeks ago so I rang today to find out we’re my hub 4 was told cannot have it my package is m500 we need to sort this problem out

  • li4mlufc Liam Gray (@li4mlufc) reported

    @alanmayeruk @virginmedia You can do it with 4g and it’ll tell you if there’s local issues rather than specifically with your own installation

  • StelaKostomaj Stela Kostomaj (@StelaKostomaj) reported

    @virginmedia We tried checking the website. The hub is on but the wifi is not. We have called the virgin helpline, everytime it says ‘we are improving your service the wifi will be back by 3pm’ which has been the same message since Friday morning. No wifi since...

  • alanmayeruk alan mayer (@alanmayeruk) reported

    @li4mlufc @virginmedia My 4G is unstable and very weak, it takes an age to open a website