Virgin Media outages and service status in Glasgow, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 2 outage signals in the last 24 hours around Glasgow, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 15, 10:02 PM GMT+1.
- Internet (66%)
- Wi-fi (16%)
- TV (8%)
- Total Blackout (5%)
- E-mail (2%)
- Phone (2%)
The latest reports from users having issues in Glasgow come from postal codes G71 , G5 , G13 , G1 , G32 , G44 , G14 and G61 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 16: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Motherwell, Glasgow, Clydebank, Hamilton, Barrhead, Paisley, Airdrie, Bellshill, Erskine, Johnstone, and East Kilbride.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 17 hours ago |
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Internet | 22 hours ago |
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Internet | 1 day ago |
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Internet | 2 days ago |
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Internet | 3 days ago |
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Internet | 3 days ago |
Nearby cities with recent reports
4 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Tony McCaffery (he/they) (@tonymccaffery) reported from Glasgow, ScotlandHey @virginmedia, can you help please? I’ve never plugged a landline phone to my router since becoming a customer. (I never needed one til now). So I just took the voip/landline adapter out the box and it’s broken. How do I get a new one so that I can plug in a landline? Thanks.
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Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland@virginmedia must be the worst company in the world to sort out an issue. Can’t even say their customer service is bad, as can’t get talking to a human being!! Time for change!😤
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ZanderCurrie (@zandercurrie) reported from Paisley, Scotland@virginmedia Wifi not working at all also not letting me watch any live tv?
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Declan Robb🍀 (@DeclanRobb) reported from Airdrie, Scotland@virginmedia absolute joke , internet not working again
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David (@DRoss215) reported from Paisley, Scotland@virginmedia GT it would be easier if you could access a telephone and engage with a customer that needs assistance. I have now wasted another 20 mins of my time 😡😡 how do I get a resolution?
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Krisy 🏴 🇬🇧 (@KrisyFaeGlesga) reported from Glasgow, ScotlandI ******* hate @virginmedia these clowns are worse than council workers!! Thank **** I cancelled
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The Lanarkshire Laird (@Lshire_Laird) reported from Motherwell, Scotland@virginmedia Pretty sure you could be asking fir my details in a DM. Otherwise, what was the point in replying to me in the first place. Never mind, I’ll stick to keep calling.
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Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland@virginmedia I'm trying to contact the customer care number but I'm told thar calls are not being connected to that number (789) I'm then told to call 789 to speak to a team member...
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Fiona Sandford (@sandford_fiona) reported from Glasgow, Scotland@virginmedia no broadband for hours now in G20 - can you help?
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Craig Reid (@reid2131) reported from Larkhall, Scotland@virginmedia He came at 0730 Saturday. All fixed by 0755. The cable outside was cut. No signal getting in. All fixed so easily by the engineer
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Banjo (@Chban1967) reported from Glasgow, Scotland@virginmedia The point is the contract sent out on 15th Aug wasn't what was agreed when challenged I got put on the virgin no customer service merry-go-round which due to our personal circumstances i had to give up u are an absolute rotten company ur service agent admitted this was appalling
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David McGill (@DavidMcGill7) reported from Glasgow, Scotland@virginmedia TV & Internet was down for 4 days last week now it’s all off again & won’t be fixed until tomorrow night at the earliest, a dreadful service 🤬
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graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland@O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help @virginmedia
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Kevin Jackson (@kevinnjackson) reported from Thornliebank, Scotland@virginmedia is there an issue with Virgin Media broadband and phone connection in Glasgow? Neither are working for us and we can log a fault online
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David A (@tofolo_1) reported from Glasgow, Scotland@virginmedia Perhaps if you read my messages? 1st message said I don't have a land line. 0345 is 30p a minute on O2 PAYG (your merger partner) This is a sign of customer service to come. I will cancel before my connection date. Thanks for confirming my fears about virgin.
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David (@DRoss215) reported from Paisley, Scotland@virginmedia I have never experienced such shocking service on the telephone for 150 mins still not resolved. I have 2 properties in the one block I requested one of them to be disconnected! VM disconnected both the tenant is now screaming at me as she works from home 😡😡
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Joan Murdoch (@ThistleTigger) reported from Dennistoun, Scotland@virginmedia No, it's not fixed. Same thing happening now as it did yesterday. Alexa cannot connect to Internet, yet my phone can. Echo Dot has been checked and is fine so problem is with @virginmedia
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Alan Lappin (@GiggsyBlantyre) reported from Hamilton, ScotlandHere @virginmedia - any idea of some suggestions please, on how to contact your complaints/Customer Relations Team about a complaint I’ve submitted? Tried phoning, passed from pillar to post in the sub-continent, and getting nowhere. Two words: NOT GOOD ENOUGH.
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bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland@virginmedia The ‘step by step help’ doesn’t help. It tells me thing I already know - restart hub check connections, reset.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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m (@RamsbottomMark) reported@cxdi55 @skytv @SkyHelpTeam got the same with virgin media ..needs a regulation like with car insurance where they have to offer you the same deal as a new customer
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🖤 Nat 🖤 (@malfeasence_) reportedOf course the internet isn't working and it won't be fixed till the 19th Virgin media gotta be the worst company of all time
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Liam B 🦉 (@Lbriggs88) reportedAbsolute joke @virginmedia red button not working for the matches🖕🏻
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Mark (@mark240868) reported@virginmedia why is the sky sports + red button not working correctly
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Dai boy (@Daibish79) reportedthe red button on Virgin doesn't work on Sky Football. Only seen the first 10 seconds of the Swansea/Stoke game before it went off and it hasn't come back. @virginmedia
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John Spencer 555 (@johnspencer555) reportedVirginMedia was down afternoon, evening, and all night? The phone is via the Hub now, silly as you can't phone for help when the whole thing crashes, even the TV was down, rare. I couldn't fix old ariel so no TV. But no biggy, I guess.
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cheryl blake (@BlakeyCb48) reported@virginmedia But where paying for a service that isn’t working it’s not just a local loss it’s all over
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Peter Cotton (@pcisaram1956) reportedAny one else out there had problems getting to watch the football onSky Sports through a Virgin Media box today? #virginmedia
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Matthew James (@MattJames355) reported@virginmedia everytime I try to login to my account it takes me to an old O2 link that I no longer have and unable to get into my virgin media account! Its also given me access to someone else's account and that is a BIG data protection issue you have!!!!NOT HAPPY!!!!!
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DANJO 🏴 (@D4N7O) reportedYet again it’s not working! Sort it out @virginmedia #SkySportsPlus