Virgin Media Outage Report in Glasgow, Scotland

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Paisley, Cumbernauld, Bellshill, Bothwell, East Kilbride, Motherwell, Airdrie, Clydebank, Coatbridge, Hamilton, Erskine, Larkhall, and Johnstone.

City	Problem Type	Report Time
Glasgow	Wi-fi	1 hour ago
Glasgow	Wi-fi	4 hours ago
Glasgow	Internet	21 hours ago
Glasgow	Wi-fi	1 day ago
Paisley	Internet	1 day ago
Paisley	Wi-fi	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

• 
  Nacho Man 🇬🇧🏐 (@nachoman18721) reported 43 seconds ago from Glasgow, Scotland

  My current Virgin Media package: £100. To renew my contract package £120. If I was a new customer £80 WHAT A JOKE. @virginmedia

• 
  Debbie Hughes (@weedebsie19) reported 7 minutes ago from Airdrie, Scotland

  @virginmedia Evening, is there an issue with the Virgin TIVO box tonight as I’m watching something on ‘My shows’ & it all seems to have stopped working!😢

• 
  lesley (@ycruiselesley) reported 11 minutes ago from Newton Mearns, Scotland

  @virginmedia Sorry but this number is useless I think it automated not a person! Have no intention of sorting out my problem unless I phone a premium no. Will now be changing provider, 30 years plus with virgin/ntl had enough

• 
  James Meaney (@Jamzi) reported 19 minutes ago from Glasgow, Scotland

  @virginmedia Hi there. Since signing up for virgin media I have had very poor WiFi service. Connection dropping a lot. A resolution for this is using the super hub 3 in modem mode and connecting another router, but I’m having a lot of issues doing this

• 
  Eilish (@eilishmcaleer7) reported 28 minutes ago from Clydebank, Scotland

  @virginmedia no longer a virgin media customer, still waiting on my cheque of the amount I’m owed being posted to my new home address

• 
  Yvonne Devlin (@YvonneDevlin2) reported 30 minutes ago from Glasgow, Scotland

  @virginmedia my WiFi is on and off can you confirm if there is a network problem on my area Glasgow G20

• 
  Maniche (@McManiche) reported 31 minutes ago from Glasgow, Scotland

  @virginmedia I am having a nightmare trying to speak to someone in your team. What a disaster your customer service is. Coming to you soon @SkyHelpTeam. Help!

• 
  lesley (@ycruiselesley) reported 33 minutes ago from Newton Mearns, Scotland

  @virginmedia Not an acceptable service answers really are just to make you go away, which sadly I will now be from from virgin media

• 
  Felix McMahon (@FelixMcM) reported 34 minutes ago from Kirkintilloch, Scotland

  @virginmedia you guys are ripping the ****. Phone to cancel. women tries to talk me into stay only to get transferred to technical who can’t see my hub which is the Fckn problem then you transfer me back to Brenda in cancellations who’s ****** off up the road to have her dinner.

• 
  Colin Burrows (@TheBuzzard1319) reported 37 minutes ago from Glasgow, Scotland

  @virginmedia It was ur customer service staff that caused the problem in the first place I’m certainly not goin to be contacting virgin when they should be contacting me, I’ve lost a day off work due to the incompetence of the customer service staff

• 
  lesley (@ycruiselesley) reported 40 minutes ago from Newton Mearns, Scotland

  @virginmedia Sorry they never bothered to get back to me yesterday last message at 15.59 to say looking at account then nothing!

• 
  lesley (@ycruiselesley) reported 42 minutes ago from Newton Mearns, Scotland

  @virginmedia This is a premium no will cost more than monthly saving, looking onto this it would appear lots of customers have same issue, I was totally mislead by your staff as told them I wanted same channels would rather take this forward with a written complaint please advise how

• 
  Yvonne Devlin (@YvonneDevlin2) reported 47 minutes ago from Glasgow, Scotland

  @virginmedia Well yes it have did the test on my virgin media app why can’t virgin media put a notice or send a notice on this app to tell us network problems in certain areas and also this twitter page why cant it be updated with area out of service terrible 😡

• 
  Dale McLean (@Dalus93) reported 48 minutes ago from Cumbernauld, Scotland

  @alexasry @virginmedia Yeah I'm on 210/20 for like £40pm, but the quality and customer service recently has been shocking

• 
  Dale McLean (@Dalus93) reported 50 minutes ago from Cumbernauld, Scotland

  @alexasry @virginmedia Honestly can not wait to move. Just don't have the money to pay installation fees etc rn which sucks so I'm stuck with them til I do.

• 
  Yvonne Devlin (@YvonneDevlin2) reported 53 minutes ago from Glasgow, Scotland

  @virginmedia My Internet connection has been buffering since last week it came back on this morning then just 10 minutes ago went back off I turned the router on and off and it seems fine but it is really annoying so I would like to know if they are problems in my area 28

• 
  James Meaney (@Jamzi) reported 55 minutes ago from Glasgow, Scotland

  @virginmedia Rebooting and factory resetting doesn’t help, unfortunately. I switch the hub to modem mode, the light goes purple like it should, connect the other router but this then shows no internet

• 
  Dale McLean (@Dalus93) reported 56 minutes ago from Cumbernauld, Scotland

  No internet until Monday. Good old @virginmedia - told them I'd been having issues for weeks, was told to monitor it, THEN they say 'oh we thought it had resolved itself'... Clearly not if I'm still calling. sounded like they just wanted me off the phone asap tbh. Switching ASAP

• 
  Kimo (@flyingscotjim) reported 57 minutes ago from Newton Mearns, Scotland

  @virginmedia @ycruiselesley It seems there is cynical removal of channels and an increase in monthly costs at the same time. This coupled with the exorbitant costs of the helpline add up to very poor value for money

• 
  Stewart Priest  🌈 🏒 (@itsjuststewart) reported 57 minutes ago from Clydebank, Scotland

  @virginmedia Thanks ML. My issue is with the misleading info in your initial comms to me. It does not reflect what @TurgenSec says is in the database. I don’t particularly care what you say to the ICO. Your first duty as the data controller is to me, the subject of the data.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GRIZZLY VAPER REVIEWS (@platinumpete35) reported 3 minutes ago

  @virginmedia Problems have been ongoing for months and months... you are however completely in denial to the customer that you are a complete waste of time to report faults to. Constantly blaming it on the consumer, even when thousands are on social media airing their issues

• 
  Dave (@daveulster) reported 4 minutes ago

  @virginmedia absolute rubbish I set my passwords they work on phone don't work on website awful service will be quitting soon 😞 terrible to pay that amount of money and no one to contact awful 😡

• 
  LukeHughes19 (@slylukehughes) reported 4 minutes ago

  Anyone else's virgin media down @virginmedia

• 
  𝔅𝔯𝔬𝔤𝔢𝔫 𝔎𝔞𝔭𝔬𝔬𝔯 (@KapoorBrogen) reported 6 minutes ago

  anyone else's virgin media just completely cut out on them?

• 
  Matthew Hill (@matt_hill2012) reported 16 minutes ago

  @thedogman_918 @virginmedia I left and went back to sky and BT because of the shocking service

• 
  GRIZZLY VAPER REVIEWS (@platinumpete35) reported 17 minutes ago

  @virginmedia I won't be extending my contract with you, after 25 years of being a customer, your constant lies and lack of resolution to the fault ( your infrastructure is to old) I will remove my account, my children's accounts and the 8 virgin sim cards our family are using.

• 
  𝔅𝔞𝔡𝔤𝔢𝔯 RPR 🔱 🄹🄰🄼🄴🅂 (@badgercyclist) reported 18 minutes ago

  @virginmedia Any known broadband outage issues in London N1 please? Last day of remote school starts Inn 3 hrs...

• 
  a (@ahm296_) reported 19 minutes ago

  Aaand virgin media’s down again

• 
  Donna Harris (@DonnaHa03969751) reported 23 minutes ago

  @virginmedia Morning, please please tell me what is happening in the DA7 area? Nothing, no broadband, no phone and no TV since 2pm yesterday. Schooling and working from home. Can’t get any response from your customer services. Hung up on us yesterday. Issues for weeks

• 
  Folksman/Faithfulgrips (@Folksmann) reported 23 minutes ago

  @virginmedia @Jukeyz Since you want to help, fix my internet. Absolute joke always going off and on