Virgin Media Outage Report in Glasgow, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G32, G40, G3, G4 and G72.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 03:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Cumbernauld, Hamilton, Airdrie, Motherwell, Paisley, Erskine, Renfrew, Bellshill, Bothwell, Coatbridge, Clydebank, East Kilbride and Johnstone.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
-
liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia I had to send them a recorded delivery letter to cancel mine !!!!
-
Tony Parvia
(@tonyparvia) reported
from
Glasgow, Scotland
OK @virginmedia give me the number to disconnect. Your WiFi service has been absolutely abysmal for weeks on end now. Time to jump ship.
-
Grejurn 🏴🇪🇺 @FurLough 2020
(@_Grejurn) reported
from
Glasgow, Scotland
@virginmedia That's the result from running the test after logging in from the link you sent me. Running the test from my router doesn't show up any problems. Logs at the times had No Ranging Response, SYNC timing Sync failure, RCS partial service, no unicast maintenance opportunities errors.
-
Carole Paton
(@CarolePaton) reported
from
Renfrew, Scotland
As of tomorrow I have 10 working days left. This is lovely except that I have about 6 weeks work left to do!! Ridiculously slow internet isn’t helping @virginmedia
-
John Truesdale
(@JohnTru90613516) reported
from
Airdrie, Scotland
@Glasgow_Times @virginmedia sounds great If only they could respond to emails, tweets or calls!! Abysmal customer service
-
margaret gallagher
(@touchofglamour) reported
from
North Lanarkshire, Scotland
@virginmedia It's still down, that's been 2 full days, it's actually shocking service, 😡😡 2 people working from home, and kid trying to do school work, I feel this is poor service
-
liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia Bad customer service !!
-
Eithne Thomson
(@eithnethomson) reported
from
Glasgow, Scotland
@virginmedia Broadband is down. No issues in area. Diagnostic tests say it’s ok. But it’s not working. Please help.
-
John Farnan 🏴📷 🇬🇧
(@johnfphotos) reported
from
Motherwell, Scotland
@virginmedia I tend to stay away from community self help areas.
-
Meriel Clunas
(@MerielClunas) reported
from
Glasgow, Scotland
@virginmedia Can’t even register the fault as the page is broken 😑
-
Kris Schimmel
(@canadianweeg) reported
from
Glasgow, Scotland
@virginmedia down again
-
Kenny from the Block
(@Kennyf1283) reported
from
Glasgow, Scotland
@virginmedia You are clearly having ongoing network issues across the country. It would be good if you actually acknowledged instead of pretending everything is fine on your main Twitter feed.
-
Richard Porter MBE
(@Porter33R) reported
from
Bishopbriggs, Scotland
@virginmedia usually singing your praises however your safeguarding policy for customers who are older people needs refinement. Sales teams not speaking to customer service has caused me and my parent great upset. Please look into training for all your sales staff please.
-
Stuart O'Kane
(@discostu67) reported
from
Glasgow, Scotland
@virginmedia Says no issues
-
Ally
(@allymcnab1) reported
from
Clydebank, Scotland
@virginmedia can you tell me why my ntlworld email is not working,, getting a lot of lies from call centre
-
Scott Young
(@scottyoung16) reported
from
Paisley, Scotland
Currently trying to work from home and @SkyHelpTeam broadband has been down since the weekend. Called and they said there’s no known issues, yet the issue I have is I STILL can’t get connected. A switch to @virginmedia might be in order
-
Tigg-Pupp
(@djtiggeh) reported
from
Paisley, Scotland
@virginmedia and yet again your broadband service has gone off. All fricking day. #refundme
-
Jonathan
(@Ogilvie75) reported
from
Glasgow, Scotland
@iamalisonperry @virginmedia To be fair VM supply to your house, beyond that you are on your own. Boosters are probably the worst way as they half the signal each turn. We receive 200Mbps, and 3 floors or in the garden up we still have 200. Look at powerlines or mesh networks — best investment you’ll make.
-
Debbie Hughes
(@weedebsie19) reported
from
Airdrie, Scotland
@virginmedia Afernoon, are there any issues in the ML6 area as my broadband doesn’t seem to be working. The wi-Fi isn’t connecting to our mobiles & we keep having to use our 4G. Thanks, Debbie
-
Ally
(@allymcnab1) reported
from
Clydebank, Scotland
@virginmedia @ntlworld.com email not working, what’s happening
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Mike Beckham
(@mikebeckham) reported
@virginmedia please reach out, I’ve been trying to move house with you but I’m not getting any calls or contact back despite having spoken to customer service on phone and live chat multiple times! Nobody seems to know what they’re doing.
-
Gary Broadbent
(@garyb007) reported
@virginmedia @primevideouk One of my most dangerous operations was getting involved with virgin. They let anyone port your phone number, without even bothering to tell you. They then clam up when you ask for an explanation of how poor their security is. AVOID AVOID.
-
Neilio
(@neilstitfer) reported
For the thrid time in a row, @virginmedia fail to show up to fix my broadband. and each time the engineer has called saying "I'm just round the corner looking for parking" and then just NOT SHOWN UP. No response, no call to say the visit is cancelled. Just not turning up
-
Paul Sylvester
(@p17syl) reported
@virginmedia Your service is a disgrace
-
Nightsky Ceilings
(@cadeharry) reported
@virginmobileuk @virginmedia How the heck do I speak to someone about an old mobile which I'm still paying for but you swapped to O2. Keep getting the runaround. Perhaps I cancel the DD at the bank then you will contact me.
-
David Harrison
(@ansumDave) reported
@virginmedia Yes I have used that It should have been back on 5 hours ago No update whatsoever and when you try to speak to someone in customer service you wither get hung up on or copy and paste replies I need to catch up on lost work from this
-
Octopus Intelligence
(@Octopusintell) reported
Whats the point of your customer service team @virginmedia? Charges for a box never received. 3 times going through your insufferable Chat Bot to “talk to” a real person. Assured that no charges will be taken. Yep charged today. Incompetence or lied to get rid?
-
Junaid Rasheed
(@Skully1JR7) reported
@virginmedia Hi, my internet has been down for about 6 hours, and it's almost 1 hour past the expected fix time. Is there anywhere I can find updates on what's going on?
-
Andy Smith
(@asm17h) reported
@virginmedia Well thanks for getting involved and just giving me the number I have been calling for the last few weeks with zero response at all to the issue of having my ID used to set up 2 Virgin Media accounts and an O2 account at addresses I don’t even live at!
-
Prof. Marilyn Leask
(@MarilynLeask) reported
Nightmare with UK telecom provider O2/Virgin media @O2 @virginmedia Day14 into a 30 day holiday they are unable to provide the roaming service promised. As an elderly solo traveller relying on taxis/public transport & a phone to make arrangements I have been left stranded.