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Virgin Media outages and service status in Glasgow, Scotland

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Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Glasgow, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received May 11, 11:36 AM GMT+1.
  • 63% Internet (63%)
  • 12% Total Blackout (12%)
  • 12% Wi-fi (12%)
  • 8% E-mail (8%)
  • 3% TV (3%)
  • 1% Phone (1%)

The latest reports from users having issues in Glasgow come from postal codes G71 , G51 , G22 , G78 , G3 , G1 , G4 and G43 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, East Kilbride, Motherwell, Airdrie, Cumbernauld, Coatbridge, Paisley, Johnstone, Hamilton, Clydebank, Bishopbriggs, Bellshill, and Bothwell.

CityProblem TypeReport Time
Glasgow Total Blackout 18 hours ago
Glasgow Internet 19 hours ago
Glasgow Internet 1 day ago
Glasgow Total Blackout 2 days ago
Glasgow TV 2 days ago
Glasgow Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • donmackeen
    don mackeen (@donmackeen) reported from Glasgow, Scotland

    @virginmedia had the technician come out today after days of patchy service. Got the hub changed, and ... Service still terrible. And now I'm to wait "24 hours"...

  • donmackeen
    don mackeen (@donmackeen) reported from Glasgow, Scotland

    @virginmedia That's useless. The service comes and goes, so you won't compensate me. And if have to deal with a "service" that continually cuts out

  • Lshire_Laird
    The Lanarkshire Laird (@Lshire_Laird) reported from Motherwell, Scotland

    So @virginmedia broadband and tv appears to be down (again) for hours and their webpage to check service status is offline. I’m currently having to connect my work laptop to my personal phone just to work. This is not good!

  • Lshire_Laird
    The Lanarkshire Laird (@Lshire_Laird) reported from Motherwell, Scotland

    Hi @virginmedia after 2 weeks of repeated calls and being promised a new remote ordered each time when it wasn’t, I finally reached a customer service agent called Maciej Betnat who took the time yesterday and today to help. He is great & I want to see that this is recognised. 👏🏻

  • Karencrafts
    Karen Sime 💙 #TeamNHS (@Karencrafts) reported from Glasgow, Scotland

    @MargMarvelous @virginmedia I know. Virgin is down in Glasgow but I still need a new hub as the reset button on mine is broken. I’ve been going in circles on the app and website for the best part of an hour. A simple email address would have resolved it in 5 minutes!

  • claireWeb
    Claire Webster (@claireWeb) reported from Glasgow, Scotland

    @virginmedia is there an issue with G3 area of Glasgow? Service checker not working either?

  • keybo7
    Kieran Reynolds (@keybo7) reported from Clydebank, Scotland

    @virginmedia How did folk manage to buy these when site down?

  • babslp_xo
    Babs 🤍 (@babslp_xo) reported from East Kilbride, Scotland

    @virginmedia why does your password reset function not work? Page says it’s down for maintenance when you click the reset link, been like this since I joined you in August and I need access to change my DD date

  • WeeLemLug
    princealbertofmonaco (@WeeLemLug) reported from Glasgow, Scotland

    @virginmedia An absolute joke of call , Your advisor just told me to cancel my full contract !! He was laughing and joking with people whilst on the call to me , Can someone please call me ?

  • G1NG355
    AR #55 (@G1NG355) reported from Glasgow, Scotland

    @virginmedia that's us done with you guys.. We've been a customer of 30 years and incompetent staff have completed f*cked up.

  • wilsonfkp
    Wilson (@wilsonfkp) reported from Renfrew, Scotland

    Broadband is down, @virginmedia I guess this is affected by @ScottishPower blackout in PA4

  • DarrenMcGuigan5
    TDR-Dazabelle 👑 (@DarrenMcGuigan5) reported from Dennistoun, Scotland

    Anyone else having issues with @virginmedia today I can't get online no signal Nada

  • sandford_fiona
    Fiona Sandford (@sandford_fiona) reported from Glasgow, Scotland

    @virginmedia no broadband for hours now in G20 - can you help?

  • wilsonfkp
    Wilson (@wilsonfkp) reported from Glasgow, Scotland

    @virginmedia I guess it's being restored, I'm on a wired connection and last night and early this morning was like connecting and disconnecting, a bit unstable but I guess your team is working on it

  • csersrule
    Vero Walters (she/elle) (@csersrule) reported from Milngavie, Scotland

    So this is new- I spoke with a CSR @virginmedia in Scotland. I struggled with her accent & she got irritated with me & snarled "Do you even understand English?" I mean, I have a few degrees issued from Canadian universities... maybe they felt bad for me?

  • Lshire_Laird
    The Lanarkshire Laird (@Lshire_Laird) reported from Motherwell, Scotland

    @virginmedia Pretty sure you could be asking fir my details in a DM. Otherwise, what was the point in replying to me in the first place. Never mind, I’ll stick to keep calling.

  • LoraineRiddick2
    Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland

    @virginmedia How can I phone 151 when my phone line isn’t working! And yes, I’ve dialled the 0345 number on many occasions yet still can’t speak to anyone!!no doubt I will hear from you when I cancel my direct debit and move to another supplier!

  • RedemptionBroon
    Redemption80 (@RedemptionBroon) reported from Birkenshaw, Scotland

    @GSpellchecker @virginmedia They are rarely competent, not as bad as Vodafone but no one is. Broadband speed wise though no one is close so no interest in cancelling.

  • AlexxAdair
    Alexander Adair 🌙 (@AlexxAdair) reported from Glasgow, Scotland

    @virginmedia Literally calling to cancel my package and I can’t get through

  • ChristianBunga7
    bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    Hey @virginmedia it’d be pretty cool if you guys fixed my internet at some point. Like i know I’ve only spent £30 trying to call you guys and I did get to speak to this nice angry man on your support line who hung up on me immediately (which is a bargain)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CaroleWinter
    Carole Winter (@CaroleWinter) reported

    @virginmedia please answer the phone. You are one broken system

  • SiGallagher
    Simon Gallagher (@SiGallagher) reported

    @virginmedia 22 hours ignoring me. And now I can’t access my sky sports app through my virgin log in because nothing works in this company. Thanks it’s been a real treat

  • djacid25
    Djacid (@djacid25) reported

    @virginmedia I got a message this morning at 07.16 saying " we're pleased to tell you the issues has been fixed. But my virgin box is still flashing the wireless icon. And my virgin media modem is still orange stating im still without internet

  • bhavinnagda
    Bhavin Shah (@bhavinnagda) reported

    @virginmedia on 150 and 50 mins plus. You say its better to go on vm chat but that is not working. Are you guys working on saturday or saying we can contact virgin between 8am - 8pm was just a lie

  • rachaelinnc
    rachaelinnc (@rachaelinnc) reported

    @virginmedia I have tried every which way to contact you by live chat, community, WhatsApp and now been on hold on the phone for over an hour - can someone please help me please with an expiring contract?!!! This is ridiculous!

  • JohnKingscott
    John Kingscott (@JohnKingscott) reported

    @virginmedia is your broadband status checker not working? Doesn't seem to be here...

  • ESK7RADIO
    ESK7RADIO (@ESK7RADIO) reported

    @virginmedia ok it’s been over a week now 2 calls to customer support and I’m still locked out off my account which is stopped me using my app .

  • chris_knibb
    Christopher Knibb (@chris_knibb) reported

    Do not use @virginmedia Twitter - they are scammers. Spoke on the phone to VM call centre who said VM would never ask the questions this X account and the WhatsApp account they connect you with would ask. AVOID!!!!

  • chris_knibb
    Christopher Knibb (@chris_knibb) reported

    Could @virginmedia be the worst company to get in touch with? Trying to cancel my contract. Website isn’t working, chat facility is glitching and after two hours no one has answered the phone. Gone slightly crazy listening to the same jazz song over and over again!

  • Peter_ldn_ire
    a (@Peter_ldn_ire) reported

    @virginmedia I’ve been on phone trying to speak to someone for over an hour waiting / web chat is not not working - what is going on