Virgin Media outages and service status in Glasgow, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 8 outage signals in the last 24 hours around Glasgow, including 8 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 26, 1:20 PM GMT+1.
- TV (55%)
- Internet (29%)
- Wi-fi (8%)
- Total Blackout (5%)
- E-mail (2%)
- Phone (1%)
The latest reports from users having issues in Glasgow come from postal codes G71 , G1 , G51 , G66 , G32 , G61 , G78 and G44 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 26: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Hamilton, Glasgow, Bothwell, Airdrie, Motherwell, Paisley, Clydebank, East Kilbride, Viewpark, Blantyre, Cumbernauld, Coatbridge, Barrhead, Bellshill, and Johnstone.
| City | Problem Type | Report Time |
|---|---|---|
 Hamilton
|
Internet | 4 hours ago |
|
Glasgow
|
Internet | 15 hours ago |
|
Glasgow
|
Internet | 18 hours ago |
|
Bothwell
|
Phone | 21 hours ago |
|
Glasgow
|
Wi-fi | 23 hours ago |
|
Airdrie
|
Internet | 23 hours ago |
Nearby cities with recent reports
3 recent signals
3 recent signals
3 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland@virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!
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That Glasgow Florida Family🏴🏳️🌈 (@GlasgowThat) reported from Cambuslang, Scotland@virginmedia Bullshit! I’m gonna do everything I can on social media to let everyone know what a **** customer service and service you supply. This is not a one time thing it has been constant. I will ensure anyone thinking about joining to go elsewhere. Keep checking my page and you will see
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David (@DRoss215) reported from Paisley, Scotland@virginmedia Email sent hopefully I will get a speedy resolution. Another 40 minutes of my time wasted!!
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Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland@virginmedia There is no dial tone and I’ve tried another phone and line is still dead, so it must be the socket that is broken. I’m out now until 1230 if someone can arrange even a web chat as it’s almost 2 months without phone.. Ty
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That Glasgow Florida Family🏴🏳️🌈 (@GlasgowThat) reported from Cambuslang, ScotlandVirgin Media @virginmedia should be investigated by Ofcom they are taking money from people while not supplying a service. They are providing a substandard service when the do supply it. Major areas of Glasgow no internet until Jan 5th. Do not join this company they are the worst
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David (@DRoss215) reported from Paisley, Scotland@virginmedia I was promised a reconnected service by yesterday. Didn't happen no form requested 😡😡
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AR #55 (@G1NG355) reported from Glasgow, Scotland@virginmedia Now we're looking at alternative suppliers as we're absolutely disgusted. Loyal customer for 30plus years.. Thousands upon thousands spent.. For what?
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Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland@virginmedia must be the worst company in the world to sort out an issue. Can’t even say their customer service is bad, as can’t get talking to a human being!! Time for change!😤
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Wilson (@wilsonfkp) reported from Renfrew, ScotlandBroadband is down, @virginmedia I guess this is affected by @ScottishPower blackout in PA4
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Joan Murdoch (@ThistleTigger) reported from Dennistoun, Scotland@virginmedia No, it's not fixed. Same thing happening now as it did yesterday. Alexa cannot connect to Internet, yet my phone can. Echo Dot has been checked and is fine so problem is with @virginmedia
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Algerish Lass 🏴💚 (@NasceraMahria) reported from Airdrie, Scotland@virginmedia honestly your service is shite
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Kirsty Learmonth (@kl7582) reported from Glasgow, Scotland@virginmedia Trying to get help with tv box, no online help through the live chat? Can you assist please
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bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland@virginmedia The checks tell me there are issues. regardless I don’t really care about wider issues in my area. I’ve been sent in a loop for the past month and it’s still broken, I’ve been paying for this time and not receiving a service - this is not the first time either @Ofcom
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dios mio la creatura 🏳️🌈🇺🇦 (@lordofanywhere) reported from Glasgow, Scotland@virginmedia is a complete and utter joke in Glasgow. Apparently there is a fault and won’t be resolved until January 5th. On Twitter, they redirect us to the service status page, which is “experience some problems” and we can’t check service status. Compensation is in order.
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Banjo (@Chban1967) reported from Glasgow, Scotland@virginmedia Absolute shambles of a company with absolute zero customer care. Phone up and agree a contract only to get something totally different phone to complain they tell you the phones getting cut off, the goalposts get moved continuously, communication atrocious. AVOID!!!
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Mhairi Phillipson 💙 (@lucken_fiddler) reported from Glasgow, Scotland@virginmedia I have had no broadband in G75 8 area of East Kilbride since 10.30pm on 3/11. We've had 4 rolling fix times which now says 14.15 today. tried your WhatsApp - told you are not taking anymore fault reports. Can you give honest fix time please?
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Alexander Adair 🌙 (@AlexxAdair) reported from Glasgow, Scotland@virginmedia Literally calling to cancel my package and I can’t get through
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Wilson (@wilsonfkp) reported from Glasgow, Scotland@virginmedia I guess it's being restored, I'm on a wired connection and last night and early this morning was like connecting and disconnecting, a bit unstable but I guess your team is working on it
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David A (@tofolo_1) reported from Glasgow, Scotland@virginmedia Perhaps if you read my messages? 1st message said I don't have a land line. 0345 is 30p a minute on O2 PAYG (your merger partner) This is a sign of customer service to come. I will cancel before my connection date. Thanks for confirming my fears about virgin.
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wolfofwhickham (@wolfofwhickham) reported from Glasgow, Scotland@virginmedia are you going to answer any of my complaints???? It's been weeks How can you keep getting my bill wrong ? Spoke to your agents many times .... Poor poor service ..... #poorservice #badservice #bad
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine 🏴🇬🇧 (@katie4249) reported@virginmedia My broadband went down at 11.30am . My hub is now flashing yellow and no access to TV.
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Katy ☆ﾟ.*･｡ﾟ☆ﾟ☾ .⭒˚ 🐈⬛🌌🌙 (@celestialdawwnn) reported@virginmedia broadband has been down all day in da14, when is this expected to be resolved? Thank you
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Troy Pemberton (@tpembe1) reported@virginmedia intermittent signal in KT20 area for sometime now. I have tried to call your customer service (aka avoidance) team and as usual - nobody picks up!
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Vicky Leigh (@vickiferris) reportedSpoke to customer service on Thursday she said new box should arrive soon and the pre-paid envelop is on the way. Success finally... oh no. Pre-paid envelop still not arrived and no sign of box, should be with yodel by now and nothing (8) @virginmedia
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JC (@SaffaJC) reported@virginmedia That I must got to an O2 store and fix it myself even though your team messed up my details so I can’t verify the account and you never sent a sim out. Pathetically useless service
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Misfits World 🎮📸🕹🎦 (@MisfitsWorld20) reported@Anniew858 @virginmedia Yes they replied to me yesterday confirming I could watch it for free without a subscription if you are a virgin media customer check channel 526 I think it was
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Matt (@mjpenn7) reported@DuggyStand @virginmedia @TruthTalkingMav Still appears to be an outage😕
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Kim Taylor (@kimtaylor18) reportedApparently now it’s not me it’s a network issue in the area… again!!!! Only taken a day to figure that out 🫣 awful @virginmedia
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Samuel Parkinson (@Parki729) reported@virginmedia whats going on with your service?! Three days now without being able go watch TV?!
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KILAGRIM (@KILAGRIM) reported@virginmedia Have been having issues with broadband and TV I have sent you a DM No reply as yet