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Virgin Media outages and service status in Glasgow, Scotland

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Glasgow, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Sep 4, 2:57 AM GMT+1.
  • 65% Internet (65%)
  • 16% Wi-fi (16%)
  • 9% Total Blackout (9%)
  • 9% TV (9%)
  • 1% E-mail (1%)
  • 1% Phone (1%)

The latest reports from users having issues in Glasgow come from postal codes G71 , G51 , G1 , G13 , G21 , G44 , G5 and G20 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Johnstone, Glasgow, Renfrew, East Kilbride, Coatbridge, Motherwell, Hamilton, Bellshill, Clydebank, Barrhead, Paisley, Airdrie, and Erskine.

CityProblem TypeReport Time
Johnstone Internet 4 hours ago
Glasgow Internet 1 day ago
Glasgow Internet 2 days ago
Glasgow Internet 2 days ago
Glasgow Internet 3 days ago
Glasgow Internet 3 days ago

Nearby cities with recent reports

Johnstone

1 recent signals

4 hours ago
Renfrew

1 recent signals

4 days ago
East Kilbride

1 recent signals

5 days ago
Coatbridge

1 recent signals

6 days ago
Motherwell

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • donmackeen
    don mackeen (@donmackeen) reported from Glasgow, Scotland

    @virginmedia Service still screwed up, any ideas when this will be fixed @virginmedia?

  • ChristianBunga7
    bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia The checks tell me there are issues. regardless I don’t really care about wider issues in my area. I’ve been sent in a loop for the past month and it’s still broken, I’ve been paying for this time and not receiving a service - this is not the first time either @Ofcom

  • Lshire_Laird
    The Lanarkshire Laird (@Lshire_Laird) reported from Motherwell, Scotland

    @virginmedia Pretty sure you could be asking fir my details in a DM. Otherwise, what was the point in replying to me in the first place. Never mind, I’ll stick to keep calling.

  • ChristianBunga7
    bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia The ‘step by step help’ doesn’t help. It tells me thing I already know - restart hub check connections, reset.

  • LoraineRiddick2
    Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland

    @virginmedia must be the worst company in the world to sort out an issue. Can’t even say their customer service is bad, as can’t get talking to a human being!! Time for change!😤

  • Karencrafts
    Karen Sime 💙 #TeamNHS (@Karencrafts) reported from Glasgow, Scotland

    @MargMarvelous @virginmedia I know. Virgin is down in Glasgow but I still need a new hub as the reset button on mine is broken. I’ve been going in circles on the app and website for the best part of an hour. A simple email address would have resolved it in 5 minutes!

  • claireWeb
    Claire Webster (@claireWeb) reported from Glasgow, Scotland

    @virginmedia is there an issue with G3 area of Glasgow? Service checker not working either?

  • G1NG355
    AR #55 (@G1NG355) reported from Glasgow, Scotland

    @virginmedia Now we're looking at alternative suppliers as we're absolutely disgusted. Loyal customer for 30plus years.. Thousands upon thousands spent.. For what?

  • DRoss215
    David (@DRoss215) reported from Paisley, Scotland

    @virginmedia Email sent hopefully I will get a speedy resolution. Another 40 minutes of my time wasted!!

  • PotatoAimZero2
    Respawn Doesn't Respond (@PotatoAimZero2) reported from East Kilbride, Scotland

    @virginmedia Connection keeps cutting every 45 or so minutes. Receiving 0 to no network what so ever at any giving time. "Unstable network". Before you asked yes the router has been reset and tested multiple times. Turned off and on and yet still the same issue.

  • wolfofwhickham
    wolfofwhickham (@wolfofwhickham) reported from Glasgow, Scotland

    @virginmedia Very simple .... I never had paper billing it started and I keep getting charged for it .... and no matter what is discussed or sorted on a call wotyncustomer services it keeps getting charged. ...

  • ElaineB50245734
    Elaine Byrne (@ElaineB50245734) reported from Glasgow, Scotland

    @virginmedia I have a complaint and cannot find a email address for it

  • DRoss215
    David (@DRoss215) reported from Paisley, Scotland

    @virginmedia I have never experienced such shocking service on the telephone for 150 mins still not resolved. I have 2 properties in the one block I requested one of them to be disconnected! VM disconnected both the tenant is now screaming at me as she works from home 😡😡

  • donmackeen
    don mackeen (@donmackeen) reported from Glasgow, Scotland

    @virginmedia The service checker tells me either nothing, or - as in the screenshot - something completely contradictory. There is no way to communicate with anyone and yet, strangely enough, you still charge me for a service which only works intermittently.

  • ChristianBunga7
    bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia He treated me like I was stupid. Turned it off and on again and replugged the wires, he replaced the box and left. I mean I am stupid but there really was no need @virginmedia

  • wilsonfkp
    Wilson (@wilsonfkp) reported from Renfrew, Scotland

    Broadband is down, @virginmedia I guess this is affected by @ScottishPower blackout in PA4

  • KrisyFaeGlesga
    Krisy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 (@KrisyFaeGlesga) reported from Glasgow, Scotland

    I ******* hate @virginmedia these clowns are worse than council workers!! Thank **** I cancelled

  • rrm53p1970
    Jamboross98 🇱🇻🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@rrm53p1970) reported from Bishopbriggs, Scotland

    @virginmedia you have the worst streaming service EVER. Thinking of quitting you, because it's 💩

  • seawxy
    rach ✨ (@seawxy) reported from Motherwell, Scotland

    been trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of house 🖕🏽

  • DRoss215
    David (@DRoss215) reported from Paisley, Scotland

    @virginmedia GT it would be easier if you could access a telephone and engage with a customer that needs assistance. I have now wasted another 20 mins of my time 😡😡 how do I get a resolution?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • leeharding1980
    Lord Lee Harding (@leeharding1980) reported

    @virginmedia Hello.... The Sky Sports News channel on the Sky Sports app is lagging and the audio keeps cutting out... I've contacted Sky, they told me to contact you as the account is a Virgin Media... Can you help?

  • alibali50
    ⚫️ Ali 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@alibali50) reported

    @virginmedia Not my issue. Read post above.

  • Graelwyn
    Pure Hearted Human (@Graelwyn) reported

    @Ang_Jones72 It doesn't matter much now. As I intend to take my life as what virgin media don't know. Is that my mother and father abused me most of my life. And maybe since I never got her unconditional love as she loved only through money. I wanted to use the only thing she gives me now. Since she wouldn't call virgin to explain. As she cares more about my brother's partner's mother having cancer. Than that I may have cancer. So virgin media get their payments. And I have finally given up. That is all.

  • Irate_Jobbie
    Irate_Jobbie (@Irate_Jobbie) reported

    @AwTroon Many, many years ago, I called virgin media to tell them I was leaving. They asked why, I said you don't offer value for money anymore. Sorry you're leaving but that is the best price, you already have. It was expensive. No problem, bye now. Next day, virgin cold calls me. Asks me to confirm who I am. I said no, you are calling me, you should know. Guy was annoyed as he was phoning to offer me a better deal. I said fine, I'll call the same retentions team I called yesterday to leave and I'll know it's actually virgin. He got angry, said they can't offer discounts, only he could and if I didn't confirm my details, he couldn't give me the offer. I just told him I could no longer do business with virgin due to such poor security procedures. He seemed very angry about the fact I wasn't willing to give personal identifiable information to a stranger cold calling me. Never paid them a penny again.

  • montesdeocapj
    Pedro Montes de Oca (@montesdeocapj) reported

    I need a lawyer or a support group to help me file a complaint against Virgin @virginmedia regarding issues with their internet service.

  • b0bbybux
    Bobby Bucks (@b0bbybux) reported

    @SBarrettBar @tescomobile Interesting, our fibre was down recently (Virgin Media, avoid like the plague) and our Tesco Mobile data coverage was absolutely terrible. If it haven’t been for my neighbour giving me access to his network, I would have been screwed. And we were down for a bloody week 🤬💩

  • MeganJuliaaa_
    meg (@MeganJuliaaa_) reported

    @virginmedia can you help me cancel a engineer booking as everything is working now

  • SuccessWLewis1
    Success W Lewis (@SuccessWLewis1) reported

    @virginmedia Trying to play @PlayStation @granturismo ? Don't bother! It's just a few tracks and cars in arcade mode without an internet connection! I have home entertainment to prevent these corporate based issues.

  • JanetsEscapades
    Escape to the Garden (@JanetsEscapades) reported

    @virginmedia I have recently closed by Broadband account. I returned your equipment on 25th August 2026. I have an in-post receipt. However, your email is no reply & there is no contact phone number for customer service? I am now getting further emails about returning this!

  • ASerialInvestor
    A Serial Investor🪙📈🏡 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿⚡️ (@ASerialInvestor) reported

    I’m getting starlink installed, sick of Virgin media Any followers have it and can you give me any good, bad , indifferent feedback. Not bothered about the cost….. …..if it’s good it good 🤝