Virgin Media outages and service status in Glasgow, Scotland

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Hamilton, Motherwell, Clydebank, Barrhead, Paisley, Airdrie, Erskine, Johnstone, and East Kilbride.

City	Problem Type	Report Time
Glasgow	Internet	3 hours ago
Bellshill	Internet	7 hours ago
Glasgow	Internet	12 hours ago
Glasgow	Internet	19 hours ago
Glasgow	TV	1 day ago
Glasgow	TV	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

• 
  The Lanarkshire Laird (@Lshire_Laird) reported 14 seconds ago from Motherwell, Scotland

  @virginmedia Pretty sure you could be asking fir my details in a DM. Otherwise, what was the point in replying to me in the first place. Never mind, I’ll stick to keep calling.

• 
  Willem_Wikkelspies (@spongebath63) reported 5 minutes ago from Dennistoun, Scotland

  @virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!!!!!!!!!!!!

• 
  Babs 🤍 (@babslp_xo) reported 13 minutes ago from East Kilbride, Scotland

  @virginmedia why does your password reset function not work? Page says it’s down for maintenance when you click the reset link, been like this since I joined you in August and I need access to change my DD date

• 
  That Glasgow Florida Family🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@GlasgowThat) reported 15 minutes ago from Cambuslang, Scotland

  @virginmedia Bullshit! I’m gonna do everything I can on social media to let everyone know what a **** customer service and service you supply. This is not a one time thing it has been constant. I will ensure anyone thinking about joining to go elsewhere. Keep checking my page and you will see

• 
  David (@DRoss215) reported 17 minutes ago from Paisley, Scotland

  @virginmedia GT it would be easier if you could access a telephone and engage with a customer that needs assistance. I have now wasted another 20 mins of my time 😡😡 how do I get a resolution?

• 
  Karen Sime 💙 #TeamNHS (@Karencrafts) reported 18 minutes ago from Glasgow, Scotland

  @MargMarvelous @virginmedia I know. Virgin is down in Glasgow but I still need a new hub as the reset button on mine is broken. I’ve been going in circles on the app and website for the best part of an hour. A simple email address would have resolved it in 5 minutes!

• 
  AR #55 (@G1NG355) reported 25 minutes ago from Glasgow, Scotland

  @virginmedia Well that's another inconvenience. I can't put into the limited characters what we've been through since Friday with your service.

• 
  Hugh Moan 💙 (@weeshug72) reported 28 minutes ago from Glasgow, Scotland

  @virginmedia The solution is leaving so I don't have to use more electricity.

• 
  Naveed Asghar (@naveedasghar) reported 28 minutes ago from Glasgow, Scotland

  @virginmedia @stephenblack32 Shocking to say the outage fix could take up to 5th Jan in Glasgow. over a week with no internet during the festive period is unacceptable. I will be cancelling my virgin fibre today.

• 
  Wilson (@wilsonfkp) reported 31 minutes ago from Renfrew, Scotland

  Broadband is down, @virginmedia I guess this is affected by @ScottishPower blackout in PA4

• 
  Elaine Byrne (@ElaineB50245734) reported 32 minutes ago from Glasgow, Scotland

  @virginmedia I have a complaint and cannot find a email address for it

• 
  Anne Marie McPhee (@nuttynanaannie) reported 34 minutes ago from Motherwell, Scotland

  @virginmedia Hi, thank you for replying. I can't see where to register. I did another service check and it says an intermittent service fault is affecting my area. But gives no guidance/option to register for loss of service. Guidance please.

• 
  David McGill (@DavidMcGill7) reported 34 minutes ago from Glasgow, Scotland

  @virginmedia TV & Internet was down for 4 days last week now it’s all off again & won’t be fixed until tomorrow night at the earliest, a dreadful service 🤬

• 
  James (@jpcarr85) reported 40 minutes ago from Glasgow, Scotland

  @virginmedia Folks, wifi down in Glasgow

• 
  Andrew Bradley (@AndrewTOG) reported 43 minutes ago from Glasgow, Scotland

  Well no @F1 the. Thanks to @virginmedia failing and not connecting. No customer support open and no response online… what dark age company is this ?

• 
  Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported 45 minutes ago from Glasgow, Scotland

  @virginmedia broadband and TV down for 12 hours, having to tether to my mobile so that I can work from home today. 🙁

• 
  Rab Lynch (@rablynch4) reported 46 minutes ago from Glasgow, Scotland

  @LynneLang3 @virginmedia Aye the cheek will help, apologise you ungrateful jerk

• 
  Anne Marie McPhee (@nuttynanaannie) reported 48 minutes ago from Motherwell, Scotland

  @virginmedia OK. That's fine . Every time I service check my broadband it tells me there's a fault in my area and its being investigated and to come back in 24 hours and it will be looked into but when I do this it just gives the same response . Its very confusing. And not very helpful at.

• 
  Alan Lappin (@GiggsyBlantyre) reported 50 minutes ago from Hamilton, Scotland

  Here @virginmedia - any idea of some suggestions please, on how to contact your complaints/Customer Relations Team about a complaint I’ve submitted? Tried phoning, passed from pillar to post in the sub-continent, and getting nowhere. Two words: NOT GOOD ENOUGH.

• 
  Hugh Moan 💙 (@weeshug72) reported 57 minutes ago from Glasgow, Scotland

  @virginmedia why just you just call me under the guise of "offering me a discount on my services" then offer me a deal that means me paying for an extra service I don't currently use or want?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Redfearn 🦉 (@SteveRedfearn2) reported 7 minutes ago

  @JFab208 @virginmedia Really poor. US Open tennis starts next week. I hope it's sorted before then.

• 
  Captain_red_waffle (@Cptredwaffle) reported 7 minutes ago

  @virginmedia 3rd street-wide outage this year in LS6 tonight. Surveyors have confirmed my property is infra-locked with zero Openreach/Altnet access. Virgin holds a total monopoly here, yet the local street infrastructure is failing. Shambolic really, I need this escalating.

• 
  ❌️ (@Guacamole_Hater) reported 7 minutes ago

  @elliviant I've got just broadband with virgin media (worst customer service in the world) and I'm paying £21 for 250mb. Also this reminded me I forgot to pay my bill 2 days ago so thanks for this haha 😭

• 
  Katuhstrophikz (@Katuhstrophikz) reported 10 minutes ago

  @elliviant See if you can get with virgin media they have a new customer discount as well

• 
  Lee (@LeeDeacy90) reported 12 minutes ago

  @virginmedia who in their right mind decided that a software update was a good idea on the weekend the Premier League launches. Literally had no issue with my Sky or Sky+ yet you choose to do a update on the weekend the football launches. Absolutely shambolic decision making.

• 
  David Ratcliffe (aka Centurions_War) (@Dratcliffe1986) reported 15 minutes ago

  @virginmedia @ExeterBub Are repairs for no service supposed to be 48hrs from when reported? Id raise to the issue to ofcom, make sure Virginmedia keep to the extended time frame and provide full compensation and refund for the lost TV access

• 
  Cookie (@chrissincl29564) reported 22 minutes ago

  @stephenm68 @virginmedia That is awful. Virgin media have really done down hill in looking after their customers. All they care about is customer acquisition

• 
  Tilal Manzoor (@tilalx) reported 23 minutes ago

  @virginmedia Another day, another excuse from your service team. I message them and they have say nobody is coming: "I'm really sorry for the inconvenience caused. As I checked, the appointment was not attended due to technician unavailability."

• 
  bliind (@bliindlol) reported 26 minutes ago

  Is it just me or virgin media is down ? @virginmedia

• 
  ElaineGolding (@Elainebks) reported 26 minutes ago

  @RJAldous1 @virginmedia Oh dear you got the scammers. Their help dept is shown on the profile