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Virgin Media Outage Report in Glasgow, Scotland

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Glasgow come from postal codes G71 , G51 , G1 , G20 , G69 , G5 , G31 and G11 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bothwell, East Kilbride, Bellshill, Motherwell, Paisley, Airdrie, Clydebank, Coatbridge, Cumbernauld, Hamilton, Erskine, Larkhall, Johnstone, and Blantyre.

CityProblem TypeReport Time
Glasgow E-mail 12 hours ago
Glasgow Wi-fi 13 hours ago
Glasgow Internet 13 hours ago
Glasgow TV 14 hours ago
Glasgow Total Blackout 14 hours ago
Glasgow Internet 18 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • KoolMamma
    Carla🏴󠁧󠁢󠁳󠁣󠁴󠁿👩‍👦🐱🧘‍♀️🏃🏽‍♀️⚽️🔴⚪️ (@KoolMamma) reported from Glasgow, Scotland

    Hi @virginmedia any response yet please to my tweet yesterday re poor internet speed? #wifi #internet

  • MartinR16416014
    Martin R (@MartinR16416014) reported from Cambuslang, Scotland

    @virginmedia Sick of calling and being Fobbed off . Got a text this morning telling me £140 is being taken again. Direct debit is getting cancelled this morning , what a joke of a service

  • midge60
    Sue McCaffray (@midge60) reported from Erskine, Scotland

    @Virginmedia so I just waited 40 mins trying to get thru to your support got thru and they cut me off! #WiFi

  • weedonski
    Donna Hughes (@weedonski) reported from Airdrie, Scotland

    @gerriohear @virginmedia @scotgov Is this from home G? Ours has been running so slow the last couple weeks x

  • thenewpenny
    OG Nasty (@thenewpenny) reported from Renfrew, Scotland

    @virginmedia pls advise how I cancel my TV & broadband contract. The website and helpline are not providing any support.

  • IanRae64
    Ian Rae (@IanRae64) reported from Cambuslang, Scotland

    @virginmedia Thanks for your response Can I please get a credit on my bill? I am not getting the service I paid for

  • CarolePaton
    Carole Paton (@CarolePaton) reported from Renfrew, Scotland

    @virginmedia still looking to speak to a human about the wifi blackspot in my home. Your App doesn’t work and pre recorded options are not relevant. Please advise or I cancel direct debit.

  • KoolMamma
    Carla🏴󠁧󠁢󠁳󠁣󠁴󠁿👩‍👦🐱🧘‍♀️🏃🏽‍♀️⚽️🔴⚪️ (@KoolMamma) reported from Glasgow, Scotland

    @virginmedia Still having constant issues with it I’m afraid.....

  • barry206
    BigBaz (@barry206) reported from Kirkintilloch, Scotland

    @virginmedia phones down G66

  • Gaz_Preston
    Gary Preston (@Gaz_Preston) reported from Motherwell, Scotland

    @virginmedia Truly awful Internet service provided since I joined 18 months ago. Disconnects constantly, 20mb download speeds when I should be getting at least 200Mb. Home working becoming impossible due to constant outages. Old dial-up connection was better ☹

  • MartinR16416014
    Martin R (@MartinR16416014) reported from Cambuslang, Scotland

    @virginmedia Seriously ?? - The same number I’ve called many times and never had it resolved ? - brilliant as always. I don’t have a spare 2 hours to get passed about you’re departments and still not have it resolved !

  • CarolePaton
    Carole Paton (@CarolePaton) reported from Renfrew, Scotland

    @virginmedia how do I speak to a human? We have a wifi blackspot. None of your recorded message options help. I need to speak to an actual person.

  • midge60
    Sue McCaffray (@midge60) reported from Erskine, Scotland

    1 hr 10 mins on the phone to @Virginmedia to fix my dreadful WiFi and they cut me off!

  • MartinR16416014
    Martin R (@MartinR16416014) reported from Cambuslang, Scotland

    @virginmedia I called in March to cancel all but my broadband . Having checked my account a month or so ago I realised I was still being charged the full amount . I discussed this with you’re team for hours and had been informed they could see on the system it had been cancelled and

  • ScottCowan5
    Scott Cowan (@ScottCowan5) reported from Glasgow, Scotland

    @virginmedia The agent over the phone checked with the support team, who advised that because the notes apparently say I didn't ask for a disconnection (I did) then the 30 days has to start from today. I am not paying up to the 9th of November as after Monday I will not be using the service.

  • CaseyBlackett1
    CaseyBlackett (@CaseyBlackett1) reported from Cambuslang, Scotland

    Virgin media internet is a piece of ****

  • ScottCowan5
    Scott Cowan (@ScottCowan5) reported from Glasgow, Scotland

    @virginmedia I phoned up on the 15th of September and said I wanted my contract stopped after it ends, which is tomorrow. How is that not cancelling?! I was told I would need to call on the 9th or 10th to cancel my contract, so I phoned today. I'm guessing the calls are all recorded?!

  • MartinR16416014
    Martin R (@MartinR16416014) reported from Cambuslang, Scotland

    @virginmedia Same as always . Overcharged for a service I’ve cancelled since March

  • mhairic88
    Mhairi Crolla (@mhairic88) reported from Cambuslang, Scotland

    @virginmedia hi is there a problem with sound. Half my channels dont have sound.

  • AMontguire
    Andrew Montguire (@AMontguire) reported from Glasgow, Scotland

    @virginmedia Can someone call me regarding my account I have a complaint also that I will be looking to make

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SanjSharma195
    Sanj Sharma (@SanjSharma195) reported

    @virginmedia How will I be compensated for this shambolic service from Virgin? How can you hold on to my money for so long with no consequence? If the tables were turned, VM would have been on my case daily until payment had been made (not that I ever missed a single payment).

  • tfilipson
    Traci (@tfilipson) reported

    @virginmedia No one is answering the phones and have been on hold on the chat now for nearly an hour. I am going to cancel my direct debit and see if this speeds things up. I am paying for a service I can’t watch.

  • kingnicky121
    Nicky Brown (@kingnicky121) reported

    @virginmedia when I check my status on your website it says there is a problem and the fix time is the 5th October this can’t be right can it as we have no internet and you can’t leave it like this for that amount of time

  • rick_x
    rick_x (@rick_x) reported

    constant cold calling by @virginmedia on our landline despite being Ex-directory and on TPS. VM complaint webform doesn't work and when you call 150 as advised there's no complaints option. Spoke to a CS agent and told there is no complaints dept @Ofcom can you take this on then?

  • FowldsSimon
    Sime (@FowldsSimon) reported

    @ChanLeah321 @virginmedia Saying there was a problem in my area and it would be fixed by a that evening. Just keep pestering the Beautiful x

  • Cato_87
    Aaron Cato (@Cato_87) reported

    @virginmedia Any danger of my new box arriving? Been waiting a month 🤔💭 Called customer service 5 times now and still not resolved. 😑

  • JadeNatasha_x
    Jade Natasha 💙 (@JadeNatasha_x) reported

    Why would my Virgin account not be activated until the day AFTER I’ve set it all up?! @virginmedia can you help please?

  • ChrisHu37224136
    Chris Hudson (@ChrisHu37224136) reported

    @virginmedia Just as an update. Still no new cable put in. Days promised and days passed. Lying customer service. I move to sky on 21st October. Thank god. Don't bother with the repair it will make sure I never, never ever go back to Virgin who still want to charge full amount for 'services'

  • karl_whitehouse
    Karl Whitehouse (@karl_whitehouse) reported

    @virginmedia Weeks ago! Ive now cancelled as been let down 4 times on installation! Customer service is appaling

  • HarteghSB
    Hartegh Singh (@HarteghSB) reported

    @virginmedia WiFi down, to not working nor is the phone. £60 a month on a contract with you guys and the service is terrible. Customer service support is non existent