Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G1, G32, G51, G46, G3, G13 and G72.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 11/21/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Bellshill, Paisley, Cumbernauld, Bothwell, Renfrew, Hamilton, Airdrie, Coatbridge, Clydebank, East Kilbride, Johnstone and Erskine.

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City Problem Type Report Time
United KingdomGlasgow E-mail
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • chelleybbs CHӘLLӘY (@chelleybbs) reported from Banknock, Scotland

    @jimbombers @virginmedia Router is a no show after a full fortnight no fkn internet first world problems 😂 nah shocking service for the amount we pay tho

  • Caitlin_Curri3 Caitlin Currie (@Caitlin_Curri3) reported from Airdrie, Scotland

    @virginmedia impossible to get in contact to make a complaint

  • LAW1988 Lee Walker (@LAW1988) reported from Paisley, Scotland

    @virginmedia WiFi is shit!!!

  • grantfjunior Grant Fleming (@grantfjunior) reported from Glasgow, Scotland

    @virginmedia I’m glad you have plenty of time for social media posts! The service you provide is a shambles! You have zero communication as most of the call handlers can barely understand a word people say Worldwide pandemic and you charge me more with no way of contacting you, parasites

  • Caitlin_Curri3 Caitlin Currie (@Caitlin_Curri3) reported from Airdrie, Scotland

    @virginmedia if I do not get a reply ASAP I will be going to FOS. This is a joke trying to get someone who will actually take note of my complaint never mind someone to resolve it!!!!

  • GOTHICGUY270477 ALAN (@GOTHICGUY270477) reported from Cambuslang, Scotland

    @virginmedia you have messed up mum new contact with my service

  • ya_diks Adrienne (@ya_diks) reported from Coatbridge, Scotland

    @virginmedia HELP

  • nixxli Nix (@nixxli) reported from Paisley, Scotland

    @virginmedia the internet keeps disconnecting and I’m trying to work from home and I can’t have this effecting my work. There was a problem in the area yesterday but it got fixed now it’s not working again 😡

  • GOTHICGUY270477 ALAN (@GOTHICGUY270477) reported from Cambuslang, Scotland

    @virginmedia hi my contact ends 5th may and I want to put a note to cancel on my account

  • xXxsqueegexXx Louise McMonigle (@xXxsqueegexXx) reported from Cumbernauld, Scotland

    @virginmedia ABSOLUTELY DISGUSTED! My bill £30 higher this month. Charged for calls over 60mins last month. Mortgage! Car! UniversalCredit! All with hours & hours waiting time. Being told tough I have to pay it! Zero help available! Family of 4. Both Self employed. No money! Joke

  • GeePaton Grahame Paton (@GeePaton) reported from Kirkintilloch, Scotland

    @virginmedia no internet for over a day saying the password for the router is wrong when it’s not and when run a test it’s saying there’s no issues in my area

  • GOTHICGUY270477 ALAN (@GOTHICGUY270477) reported from Cambuslang, Scotland

    @virginmedia it was supposed to be talk anytime not talk weekends as the customer service advisor said it would be £8 extra as to keep me as a customer he gave me more channels kept the same price and £8 extra to upgrade phone package

  • michaelt1967 MICK🇮🇪T🇮🇪 (@michaelt1967) reported from Glasgow, Scotland

    @Tam_Selleck @virginmedia been up and down past 10 days

  • bthomson1986 BrianThomson (@bthomson1986) reported from Milngavie, Scotland

    @virginmedia have been trying to speak to someone to change my package with no luck - text service won’t reply, online can’t be done and phone Center’s no option - help please

  • VictoriaMcG_ VictoriaMcGx (@VictoriaMcG_) reported from Glasgow, Scotland

    @virginmedia sort your shit please 🙂

  • WoodyCharisma Woody Charisma (@WoodyCharisma) reported from Barrhead, Scotland

    @virginmedia Hi just set up our TV as we switched but all channels won’t work. Tried web chat and phone since yesterday but can’t get anyone to help

  • grantfjunior Grant Fleming (@grantfjunior) reported from Glasgow, Scotland

    @Virgin_Victoria @virginmedia No thank you . Don’t need virgins idea of “help” . Be switching to sky first opportunity i get

  • farafone sara (@farafone) reported from Glasgow, Scotland

    @virginmedia help !!

  • grantfjunior Grant Fleming (@grantfjunior) reported from Glasgow, Scotland

    @richardbranson Soon as this is over yer virgin media is getting ripped out my ******* house Offered **** all help for customers , sorry you froze my bt and sky sports only to charge me more money and basically cut my devices off if I didn’t pay it Parasite bastards !!!!!

  • cxitlinstowe caits ✿ (@cxitlinstowe) reported from Motherwell, Scotland

    woke up to 300 quid stole out ma account now virgin media is down :) fukn great day boys

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • HorthDeclan declan horth (@HorthDeclan) reported

    @virginmedia Oh jesus christ , forget it. I know you're trying to help but you are ignoring ALL . I already have an account. HOW DO I ACCESS MY NETFLIX BENEFITS

  • ianaddison Ian Addison 🙋‍♂️ (@ianaddison) reported

    @virginmedia hello, I was wondering if I could speak to someone that doesn't fob me off? I've had an engineer appointment for tomoreow cancelled and next available is in 4 weeks. I've had nothing but issues since joining but apparently I'm not allowed to cancel

  • SeanKeyes Sean (@SeanKeyes) reported from Manchester, England

    @virginmedia I was heavily sold a renewal based on an engineer installing+configuring everything as we are meant to have the fastest Wi-Fi possible.I installed it and no sign of an engineer,no follow up from Virgin. As per usual.Was also sold some ‘VIP service’ line that’s never been shared!

  • HorthDeclan declan horth (@HorthDeclan) reported

    @virginmedia how do I sign up, I've asked other customer service, and keep going around in circles. I went to the subscription page , click manage netflix and it goes nowhere, nothing happens.

  • richardashlin Richard Ashlin (@richardashlin) reported

    @virginmedia Hello, I called up last week to inform that we are moving house. Spoke with a colleague to sort it and send in evidence of new address (out of service area), but haven’t had any email or letter confirming the disconnection date etc. Is that normal? Thanks!

  • kittyrobinsonn Kitty Robinson (@kittyrobinsonn) reported

    @virginmedia my internet speeds should 200mbs download and it's currently 2.75. I tried to call your customer service number and the robot hung up on me. I tried to talk to 'Terry Chatbot' online and he was useless. Are there any humans there please?

  • Dooms_UK Dooms (@Dooms_UK) reported

    Sorry, it was £23 a month. But still @virginmedia @virginhelp you should be doing more to help existing customers save if you are able to offer new customers this. Absolute disgrace that you won't even acknowledge it.

  • ImberVarsha Varsha Imber (@ImberVarsha) reported

    @virginmedia again the broadband is down in my area. It’s a joke. It’s down weekly. Paying a lot of money for it yet service is diabolical.

  • NamitPandey11 Namit Pandey (@NamitPandey11) reported

    @virginmedia @virginmedia look at your customer care services, not able to resolve complaints even after sharing the issue on social media. Other companies are doing s better job at it

  • arjibarj Will Hughes (@arjibarj) reported

    @virginmedia I had a call from a 'Virtual Engineer' at the end of the working day yesterday who said that it was all in order now. It worked all evening but has been mostly off since 1 am today. Why can't you maintain service? I've booked a tech visit, but have to wait until Monday!?