Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G32, G40, G3, G4 and G72.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 12/11/2025 14:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Cumbernauld, Hamilton, Airdrie, Motherwell, Paisley, Erskine, Renfrew, Bellshill, Bothwell, Coatbridge, Clydebank, East Kilbride and Johnstone.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • bewilderedboy Bewildered Boy (@bewilderedboy) reported from Glasgow, Scotland

    Plan for today was to binge Mindhunter season 2 but thanks to @virginmedia for taking my broadband down that's not happening. Not happy

  • MickMart1972 Michael Martin (@MickMart1972) reported from East Kilbride, Scotland

    @virginmedia well that's you lost another customer. Shocking customer service.

  • bewilderedboy Bewildered Boy (@bewilderedboy) reported from Glasgow, Scotland

    @jasmclaughlin2 @virginmedia The virgin app says its an issue in my area and its down till tomorrow afternoon. Not amused.

  • Fitzy_07 Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland

    @CM26_B @Gastro_Celtic @virginmedia I actually don't even care at this point, I can cancel my contract in the next two days lol

  • ThomasMelrose2 Thomas Melrose (@ThomasMelrose2) reported from Linwood, Scotland

    @virginmedia No t.v or internet, V6 box gives error code C233 even though it says its connected to my wifi with a signal strength of 100%. Wifi light is solid green on the hub and stasis bar flashing green, any suggestions, tried rebooting both already

  • stupac41 Stu Paterson (@stupac41) reported from Glasgow, Scotland

    So @virginmedia internet doesn’t work all day, they don’t answer customer service calls or respond to complaint emails #farce #virginmedia

  • jamboross Ross MacLean (@jamboross) reported from East Kilbride, Scotland

    @virginmedia Your automated service on the phone is diabolical. I want my broadband speed to be at what I am paying for, so please fix this asap.

  • sffallon1 Stephen Fallon (@sffallon1) reported from Hamilton, Scotland

    @virginmedia Absolutely shocking broadband, don’t join Virgin media folks, I upgraded last month and WiFi signal is shocking , better of with old dialup 😡😡

  • Gordon_Keenan Gordon Keenan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Gordon_Keenan) reported from Glasgow, Scotland

    @virginmedia Have to say that the business service I ordered had been a joke since the day I ordered it. Slow speeds... Instead of 350mb.. days of no service at all.. just joined and will be leaving as soon as my contract ends.

  • Fitzy_07 Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland

    @virginmedia They put on the notes that I wanted to register a complaint but never registered it as a complaint...so there's no reference 😂😂😂

  • Fitzy_07 Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland

    @s04012008 @virginmedia **** sake that's some bill!!

  • Fitzy_07 Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland

    @virginmedia Phoned the helpline like you said, guy told he'd transfer me to Customer Relations, who hung up...what you meant to do man 😂😂😂😂😂

  • GiggsyBlantyre Alan Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland

    @virginmedia Potential cancellation. My mother was present at the time of the call, and I wanted to discuss options, whether to downgrade/cancel. But contact centre were so unhelpful.

  • Gordon_Keenan Gordon Keenan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Gordon_Keenan) reported from Glasgow, Scotland

    12:10 last night @virginmedia business broadband down again. Another modem reset this morning to sort. There had not been one week of stability with this garbage business service. Utter garbage is of course bring polite. #releasemeftomthiscontract

  • Fitzy_07 Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland

    @CGhirl88 @virginmedia I can confirm there are hunners of better deals with much better customer service

  • Gordon_Keenan Gordon Keenan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Gordon_Keenan) reported from Glasgow, Scotland

    @virginmedia Business account, and since day one is been an absolute disaster off things not working, hidden items on bills, etc. I'm out of this contract as soon as I can.

  • Fitzy_07 Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland

    @virginmedia I'll ask for the reference if I get through again. The chap on the phone read the complaint back and it wasn't what I'd discussed

  • thisis_jamesg James Graham (@thisis_jamesg) reported from Glasgow, Scotland

    @virginmedia hey guys trying to get through but can’t and it seems your wee online chat is off as well. Anyone available to help. Thanks.

  • GiggsyBlantyre Alan Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland

    @SupportPDC **** them then mate! Having a similar problem with @virginmedia - given them ample opportunities to sort an issue, no joy. Just cancelling the direct debit instead, that’ll instigate them to contact me!

  • macaroni1888 Tony (@macaroni1888) reported from Glasgow, Scotland

    @virginmedia Our head office is now in its second day without Broadband, which is an utter disgrace. Please advise when service will be restored.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • itsjayuhms james (@itsjayuhms) reported

    After working for #Virgin retentions the main thing that echos in my brain is being told to pretend to @virginmedia customers that our cancellation department doesn’t exist, when of course it does. The emphasis was on pushing the customer into staying. #VirginMedia

  • iwantcandy82 Ria Tonge (@iwantcandy82) reported

    @virginmedia No thanks, clearly it's an issue all over at the moment so a web chat would be pointless. Plus I have very little mobile data and I don't want to waste it.

  • sae_dew Shannen AE (@sae_dew) reported from Hill Head, England

    @virginmedia my internet has been down for over an hour and I’ve reset and rebooted it many times!!! It says service is fine in this area… but it’s not.

  • MincheryFarmWeb MFW Gav (@MincheryFarmWeb) reported

    Shocking service from @virginmedia again. 3rd outage in a week (suspiciously after a planned outage to do some engineering work). Support person spent most of the time denying there was an issue, then managed to find one when I asked for escalation.

  • billiesimpson_ bean (@billiesimpson_) reported

    @virginmedia you’ve been down for almost 3 days now with no planned work notice in a current climate that requires people to work from home and NOT public wifi networks such as cafe’s - when will this be fixed ??????

  • _Gxnnxr_ JG (@_Gxnnxr_) reported

    @virginmedia thanks a lot for deciding to do maintenance on your awful service during the day & not in the evening like any logical person would, leaving me unable to work today without any warning 👍🏼 fantastic customer service as per usual x

  • PeterBrook4 Peter Brook (@PeterBrook4) reported

    Virgin broadband down in #Southsea this morning @virginmedia

  • ben__cooke Ben (@ben__cooke) reported

    @virginmedia Can you provide a service that works? Sound.

  • Davethechoo David Barnes (@Davethechoo) reported

    @virginmedia So. After being on the phone to 789 . Still no resolution. Also found out I was missold my plan. Was told it transfer from EE coverage to Vodafone for 5g. She said I was on EE still . I want out.

  • RubyRoubaix76 Lillian (@RubyRoubaix76) reported

    @virginmedia we have no internet in SW19 (again). Is there a problem in the area?