Virgin Media Outage Report in Glasgow, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Glasgow come from postal codes G71, G51, G1, G5, G20, G69, G61 and G3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Paisley, Airdrie, Bellshill, Clydebank, Coatbridge, Cumbernauld, Hamilton, East Kilbride, Erskine, Larkhall, Johnstone, Bothwell and Blantyre.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
||
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Motherwell |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Shawsy67
(@shawsy67) reported
from
Airdrie, Scotland
@virginmedia got problems with my tv, can’t get through on phone
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Decdoc
(@Newlandsdoc) reported
from
Glasgow, Scotland
@virginmedia my internet is down was promised a virtual tech assessment last night but changed to 22/12 visit. I need access as work in NHS Primary Care ASAP
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Ross Reid
(@RossRei13692512) reported
from
Uddingston, Scotland
@virginmedia VM service shocking once again
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Darren 🏴🇬🇧
(@darrenmiller75) reported
from
Bishopbriggs, Scotland
@virginmedia just been on/off hold with 2 call handlers to get cut off after 1hr 40 mins regarding upgrading with black Friday personalised email I received. Absolutely disgraceful customer service.
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Grejurn 🏴🇪🇺 B L M
(@_Grejurn) reported
from
Glasgow, Scotland
The @virginmedia tech support scammers are back! Apparently I have an unstable internet connection and am an "idiot woman" for saying there's a purple light on my router (modem mode)
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maverick
(@maverickMMI) reported
from
Glasgow, Scotland
@virginmedia Yeah, spoke to them briefly. Waited 75 MINUTES. Your rep admitted the fault. Said he was outing me on ‘silent hold’ for 2 minutes then 20 MINUTES later the line went dead. Absolute joke. Shambles of a customer service. Apparently that is quite common.
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John Hewitt
(@ziggyhewitt) reported
from
Barrhead, Scotland
@TonyGreen67 Hi I'm from HMRC. It has come to my attention that you owe inheritance tax, please pass on your bank details. Thanks in advance. Also, your last payment to Virgin media never went through. I will deduct that as well. Saves you bothering in these trying times. 🤪
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Shawsy67
(@shawsy67) reported
from
Airdrie, Scotland
@virginmedia I have tried twice to get through on the phone for nearly a hour each time, can someone help me?
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Ally Mason
(@allym08) reported
from
Hamilton, Scotland
@virginmedia broadband has just stopped working in ML3 . Usual resets had no effect 11mb on M600 fibre?? Can you help?
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Gary Robinson 🇧🇬🏴🇪🇺
(@ragazzoscot) reported
from
Coatbridge, Scotland
Hi @virginmedia - internet and TV down in ML5, Coatbridge. Spoken to neighbours who have same issue. Any idea of issue and ETA on fix?
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✨Charlene✨
(@KnickyEganByrne) reported
from
Glasgow, Scotland
Absolute joke of a company @virginmedia call the “Customer Services” for help but staff are rude, and obnoxious & apparently need retrained if the Manager is anything to go by as the staff have been giving out the incorrect information, which i just need to accept! #pathetic
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Cynthia Halatyn
(@CynthiaHalatyn) reported
from
Glasgow, Scotland
@virginmedia help!!! Over an hour on hold and your system hung up on us and we've just had to call back 😭
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✨Charlene✨
(@KnickyEganByrne) reported
from
Glasgow, Scotland
@virginmedia There was no resolution made! That’s part (a very small part) of the problem! And after being called a Liar by said manager I certainly will not be “clicking here” I shall be taking it further!
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John BIDEN WON Reilly ™ 🏴
(@MrReillyJohn) reported
from
Glasgow, Scotland
@virginmedia disgusting staff twice put on hold when trying to complain over 2 hours! What a **** service
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Rokewood
(@Rokewood) reported
from
Cumbernauld, Scotland
@EvelynArizpe @juliemca @virginmedia Yes, never been with anybody else. None is perfect. But BT has strength in depth
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Alex Marr
(@alexmarr98) reported
from
Glasgow, Scotland
Anyone else having issues with Virgin Media at the minute?
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Sam Cairns
(@cprosam) reported
from
Motherwell, Scotland
@virginmedia I have spent around 4 hours this week online and on the phone. All I want to do is simply upgrade my package without success. Please help !!!
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
Remember when @SkyUK and @virginmedia used to give a flying **** about their customers? I have both and I'm trying to give one up, but it may be both the way things are going!!!!
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🌪
(@LazyHermit) reported
from
Clydebank, Scotland
@virginmedia Been a Virgin customer for years. Cancelled Tv but have broadband and phone. Even my Freeview channels have been blocked on my boxes!! How churlish can a company get??😳 Freeview channels?! Show some compassion to your customers
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GlasgowFuk(7k)
(@GlasgowFuk) reported
from
Glasgow, Scotland
I hate to admit it but @virginmedia customer service / support is absolutely dreadful. Hate saying this as I worked for them for over 6 years #notahappycustomer #shockingservice #wouldntrecommend
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sandyb
(@pmomobiliser) reported
@virginmedia I’ve had no internet or Tv since 10pm 5/7/21. I was given an estimated fix time of 4pm on 6/7/21 which had no extended to 8am 7/7/21…that’s ridiculous!!! Sort yourselves out @virginmedia #virginmediadown
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Danny
(@Danny_RZ7) reported
@virginmedia Please can you help with an ongoing issue regarding a box I have in my office. It’s completely stopped working now and the 3x I’ve got through to someone on the phone, the line cut off after going through questions and tests for over 20 mins. Many thanks in advance.
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James Brennan
(@sparkly1968) reported
@virginmedia It’s saying no known issue so why if l am using two devices at the same time both of them are buffering all the time
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Jemmy55 🏴 🇮🇱🇬🇧
(@Jemmy551) reported
@virginmedia They used to tell me that I had a virus on my PC or had accessed something illegal. I’ve never been conned and now I usually tell them to f*** off. Today I just asked the person whether they’re a scammer and they hung up. Can I cancel my landline but keep my broadband and TV?
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Owen G. Bevan
(@TheBigOBowski) reported
@virginmedia Here's the latest scores: Disconnections 6... Routers 5... hours on the phone to customer services 8hr (2.5hrs today)... resolution 0, service quality 0...
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Nathan Wagstaff
(@Wagmire) reported
@virginmedia I have checked, your engineers are still trying to fix the problem. It’s definitely your end, not mine
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St
(@Johno147uk) reported
@virginmedia i cancelled my account because of poor service and poor customer service. My account is in credit, they tell me it takes 45 days to get a refund.. Is this a joke
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Jemmy55 🏴 🇮🇱🇬🇧
(@Jemmy551) reported
@virginmedia Are the people with Indian accents who keep phoning me actual Virgin Media employees? I’m getting sick of the calls and as my phone number is ex directory. I assume they must be. Can you do anything about these scammers or do I have to cancel my landline?
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DJ Living the slow life Bruce 🏴
(@DeejBruce) reported
Is anybody else having issues with @virginmedia in the Glasgow area?
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Ryan🏴
(@RyanBicky) reported
I only have two arch-enemies in life 1: @davidwalliams 2: @virginmedia **** them both