Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G46, G51, G1, G32, G15, G73 and G3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 10/08/2025 05:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Hamilton, Clydebank, Bellshill, Motherwell, Paisley, Cumbernauld, Coatbridge, Airdrie, Johnstone, East Kilbride, Erskine, Viewpark, Uddingston and Barrhead.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Phone
United KingdomGlasgow E-mail
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • bigverne2000 Alistair Macqueen (@bigverne2000) reported from Milngavie, Scotland

    @virginmedia Hi, eventually after over an hour of holding(for the third time) got though to someone who asked me to go through everything again for a third time. After 20 minutes of language difficulties got them to agree to send an engineer to my house in Wednesday to try and sort issues

  • petewhelan Pete Whelan (@petewhelan) reported from Glasgow, Scotland

    @virginmedia can you help. I’m working away with a colleague and you’ve cut off his SIM card ahead of his new handset being delivered. He’s therefore got no phone for the next 48 hours. Anything you can do to reconnect him?

  • YousefAbulHaija Dr Yousef Abul-Haija (@YousefAbulHaija) reported from Bishopbriggs, Scotland

    Hey @virginmedia I have an important online meeting to attend and my wifi isn’t working. Help please

  • N_febfWESTLIFEx NicolaFayxo (@N_febfWESTLIFEx) reported from East Kilbride, Scotland

    @virginmedia SORT YOUR TEAM AND SERVICE OUT.

  • chris_mcbain Chris McBain (@chris_mcbain) reported from Glasgow, Scotland

    @virginmedia your customer support phone line is an absolute disgrace. Issues with our broadband... an automated message isn’t going to resolve. All you offer is an automated message then hang up.

  • jacklaffey Jack Laffey (@jacklaffey) reported from Glasgow, Scotland

    @virginmedia Oh gosh Are you retarded? I wont be checking outages Get Acc. 327223503 switched back on as per your email dated 26/02/21 with quoted payment ref 327223503001 Your actions have resulted in me having to break lockdown to access WiFi for my work & homeschooling Return my service

  • ragazzoscot Gary Robinson 🇧🇬🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@ragazzoscot) reported from Coatbridge, Scotland

    Help @virginmedia! Trying to reset my account password and stuck in a password reset loop - keep getting taken back to first page of reset process.

  • N_febfWESTLIFEx NicolaFayxo (@N_febfWESTLIFEx) reported from East Kilbride, Scotland

    @virginmedia easily the worst customer service team I’ve ever dealt with.

  • jacklaffey Jack Laffey (@jacklaffey) reported from Glasgow, Scotland

    @virginmedia My service isn’t working No WiFi No television Account no. 327223503 Get it sorted

  • SUSANLAING2 SUSAN LAING 🕸 (@SUSANLAING2) reported from East Kilbride, Scotland

    Hey @virginmedia @alexa99 @AmazonUK is there an issue with any of you or all of you? Intermittent broadband and my echo will not connect?

  • SUSANLAING2 SUSAN LAING 🕸 (@SUSANLAING2) reported from East Kilbride, Scotland

    @virginmedia Thanks for the reply the issue seems to be resolved now

  • bawz Darren of Mcilvaney (@bawz) reported from Renfrew, Scotland

    @taff_owst @Twitch @KCOMcare ah. load on the exchange (assuming you're on adsl?) or your isp throttling your downstream bandwidth then 🤔 I know virginmedia were/are doing this once you pass 1gb down, albeit there should still be sufficient headroom to watch streaming with no issues 🤔 bizarre!

  • marcmcb11 Marc (@marcmcb11) reported from Glasgow, Scotland

    @the_pieface @virginmedia Been with them a year now and only recently had problems don’t know if they are maybe upgrading a lot at the Moment or not?

  • GaryMiller87 Gary Miller (@GaryMiller87) reported from Thornliebank, Scotland

    @virginmedia I have the complaint reference yeah, they initially responded then ignored all other comms thereafter. Should I DM the ref?

  • Nova_Trance NovaTrance - Trapped in Space and Chronic Pain (@Nova_Trance) reported from Cumbernauld, Scotland

    Still not had a reply from @virginmedia and I'm still having connection drops. This is still affecting my work. Its been a week now. Can you confirm if there's an area outage or something.

  • gbradford67 Gordon Bradford (@gbradford67) reported from Brookfield, Scotland

    @virginmedia Broadband once again running at 50% bandwidth, at most. Not funny with parents working from home plus 2 teenagers doing home learning. Should I now just pay half my bill for half the service?

  • chris_mcbain Chris McBain (@chris_mcbain) reported from Glasgow, Scotland

    @virginmedia your customer support phone service is an absolute disgrace. Trying to resolve issues with our broadband, sorry but an automated message isn’t going to fix anything.

  • Silverwidow84 Tommy Ross (@Silverwidow84) reported from Cambuslang, Scotland

    @virginmedia Can I please have it explained why, when my cost goes up, my service level goes down? 3 days running I’ve had highly unreliable internet, which isn’t great when working from home.

  • N_febfWESTLIFEx NicolaFayxo (@N_febfWESTLIFEx) reported from East Kilbride, Scotland

    @virginmedia you’ve got the worst customer service team I’ve ever known. Sick to the back teeth of being hung up on ‘WHILE ON HOLD’

  • theroddyscott Roddy Scott (@theroddyscott) reported from Kirkintilloch, Scotland

    @virginmedia terrible customer service while on the phone to one of your technical staff tonight... put on hold as they don’t have an answer then cut off not once but twice... shambles 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NightRidervr1 Night Rider vr (@NightRidervr1) reported

    @virginmedia I fully understand the cost of everything is going up; did consider staying till your reps started insulting my intelligence, gaslighting me into thinking my new package with @Vodaphone4 was a 4g dongle plan, followed by a rep saying no cancel the new contract with the new isp

  • Jargon64 James Jarman (@Jargon64) reported

    @virginmedia One last question, do we pay for the days we are unable to access your service? Previously, when we've had outages, we've been compensated. I assume the same will occur?

  • peterjs0007 Pete (@peterjs0007) reported

    @virginmedia the worst customer service I’ve ever had the displeasure to experience. If this is how you treat all your customers you’ll soon have none

  • Jimlogan610 Jim Logan (@Jimlogan610) reported

    @virginmedia Yes - there has been damage to cable in the street but I have been promised every day that a technician/team will be to repair it but no-show everyday. No information forthcoming from customer services team - they don’t know as work to be done by 3rd party

  • PaulCrookhall Paul Johnson (@PaulCrookhall) reported

    @virginmedia What is the best number to call to get straight through to cancel my contract. Still having issues every night. Was told it would be fixed by today and sat here using my mobile data to write this.

  • teachkw81 Katy (@teachkw81) reported

    @virginmedia They tried to help us, it didn’t work, they cut us off. Literally don’t know what to do but we have no internet and the tv does not work properly

  • AshMoore_ Ashley Moore (@AshMoore_) reported

    @virginmedia I can't wait to leave this overpriced crappy broadband service this month. An absolute joke of a company, constantly losing connection

  • tomdkeating Tom Keating (@tomdkeating) reported from Carryduff, Northern Ireland

    @virginmedia any idea why Broadband and TV are down all day today in BT8?

  • NikiRussell11 Niki Russell (@NikiRussell11) reported

    @virginmedia Yes but been on far ages and keep getting cut off. Tried chat too but they keep saying they are putting me through to the customer services team and then nothing happens.

  • LukeTilt88 Luke Tilt (@LukeTilt88) reported

    @virginmedia Absolute shambles of a company, never experienced worse customer service in my life! Anyone reading this DO NOT take out products with Virgin, they won’t let you cancel even after emailing you advising it’s ok to do so!!