Virgin Media outages and service status in Glasgow, Scotland

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Johnstone, Renfrew, East Kilbride, Coatbridge, Motherwell, Hamilton, Bellshill, Clydebank, Barrhead, Paisley, Airdrie, and Erskine.

City	Problem Type	Report Time
Glasgow	E-mail	3 hours ago
Glasgow	Internet	17 hours ago
Glasgow	E-mail	1 day ago
Johnstone	Internet	3 days ago
Glasgow	Internet	4 days ago
Glasgow	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

• 
  rach ✨ (@seawxy) reported 29 seconds ago from Motherwell, Scotland

  been trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of house 🖕🏽

• 
  AR #55 (@G1NG355) reported 2 minutes ago from Glasgow, Scotland

  @virginmedia Yes, we got our package reduced.. And was quoted a price for basic TV, phone line and WiFi.. We received an email confirming this but upon receiving this our TV services was disconnected. On the email it stated that no TV service was included, upon calling up.. We were told this

• 
  Scott stafford (@scottstafford87) reported 7 minutes ago from Glasgow, Scotland

  @virginmedia It’s connected to the network

• 
  Loraine Riddick (@LoraineRiddick2) reported 7 minutes ago from Glasgow, Scotland

  @virginmedia must be the worst company in the world to sort out an issue. Can’t even say their customer service is bad, as can’t get talking to a human being!! Time for change!😤

• 
  Wilson (@wilsonfkp) reported 20 minutes ago from Glasgow, Scotland

  @virginmedia I guess it's being restored, I'm on a wired connection and last night and early this morning was like connecting and disconnecting, a bit unstable but I guess your team is working on it

• 
  Craig Reid (@reid2131) reported 22 minutes ago from Larkhall, Scotland

  @virginmedia First of all, they said it would take 24 hours, then they said it would be working for 8am. Then a fault in the area, then there’s a delay in getting a test signal to the router. I’d just like the full functioning broadband I was sold.

• 
  David (@DRoss215) reported 29 minutes ago from Paisley, Scotland

  @virginmedia Still waiting on Gareth to get in touch. @Ofcom can you please help? No service since the end of January 😡😡

• 
  𝕽𝖚55𝖊𝖑𝖑 𝕱𝖚𝖑𝖙𝖔𝖓 (@rjmfulton) reported 29 minutes ago from Thornliebank, Scotland

  @virginmedia hi, just wondering if your support staff are trained on identifying and handling complaints properly? So far “to express my dissatisfaction” and “I would like to complain” haven’t worked.

• 
  Wilson (@wilsonfkp) reported 30 minutes ago from Renfrew, Scotland

  Broadband is down, @virginmedia I guess this is affected by @ScottishPower blackout in PA4

• 
  Elenita (@Coops_71) reported 31 minutes ago from Thornliebank, Scotland

  @virginmedia I sent an email at 10.51 this morning which was delivered without any issues.

• 
  Anne Marie McPhee (@nuttynanaannie) reported 36 minutes ago from Motherwell, Scotland

  @virginmedia Hi, my broadband is down again, the same result intermittent connection but I've no app access I.e netflix etc. Any idea the problem and when it will be fixed?

• 
  Naveed Asghar (@naveedasghar) reported 39 minutes ago from Glasgow, Scotland

  @virginmedia @stephenblack32 Shocking to say the outage fix could take up to 5th Jan in Glasgow. over a week with no internet during the festive period is unacceptable. I will be cancelling my virgin fibre today.

• 
  Anne Marie McPhee (@nuttynanaannie) reported 39 minutes ago from Motherwell, Scotland

  @virginmedia Hi, no, it initially says no issues in area on testing hub it says there's an intermittent problem with connection and come back in 18 hours!

• 
  Iain Montgomery (@H0raceWimp) reported 42 minutes ago from Dennistoun, Scotland

  @virginmedia What am I supposed to do when your systems fail and there is no-one to contact for a fix?

• 
  Elaine Byrne (@ElaineB50245734) reported 43 minutes ago from Glasgow, Scotland

  @virginmedia I have a complaint and cannot find a email address for it

• 
  Anne Marie McPhee (@nuttynanaannie) reported 43 minutes ago from Motherwell, Scotland

  @virginmedia Can anyone advise when I will have Internet. Been down since early hours and I return to work from home tomorrow. J6st says there's intermittent connection issue.

• 
  ZanderCurrie (@zandercurrie) reported 46 minutes ago from Paisley, Scotland

  @virginmedia Wifi not working at all also not letting me watch any live tv?

• 
  oor Jim (@jimnimmo60) reported 46 minutes ago from Airdrie, Scotland

  @O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.

• 
  Vero Walters (she/elle) (@csersrule) reported 49 minutes ago from Milngavie, Scotland

  So this is new- I spoke with a CSR @virginmedia in Scotland. I struggled with her accent & she got irritated with me & snarled "Do you even understand English?" I mean, I have a few degrees issued from Canadian universities... maybe they felt bad for me?

• 
  Joan Murdoch (@ThistleTigger) reported 59 minutes ago from Dennistoun, Scotland

  @virginmedia No, it's not fixed. Same thing happening now as it did yesterday. Alexa cannot connect to Internet, yet my phone can. Echo Dot has been checked and is fine so problem is with @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wolf Matt (@WolfMatt1987) reported 2 minutes ago

  After trying to buy the mosesvhrgovic pvp @virginmedia. ive been told from 3 of your support that the boxing is cancelled tonight due to tge fighters being sick. When questioned about this they said this is the info they were given Wtf is going on

• 
  Sharon Williams (@SharonWill65057) reported 3 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV53 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Craig (@wolve585) reported 4 minutes ago

  What a joke @virginmedia are! 2 weeks, twice "the system isn't working", 3 times been promised call backs to sort the account of my dad who has passed away and nothing! As if its not a hard enough time as it is! I was going to keep the account but this has made me want to cancel!

• 
  Paddy Sweeney (@PaddySw99745534) reported 6 minutes ago

  @virginmedia @_JIMBO55 You still have not got it ! A customer has problems with your service who has messaged, emailed and called VM but you still have not dealt with their issues. Take your out of date equipment out of my home and I will move on to a better provider. For an 82 year old unacceptable.

• 
  Rach A (@Rach_EL_1982) reported 6 minutes ago

  Virgin media charging a loyal customer of 20 years £114 per month is a little bit of a joke when we have a speed test of 63 and new customers get 500 …. Sort it out virgin media

• 
  Robert Grace (@Beastial_Maggot) reported 7 minutes ago

  Dear @virginmedia whilst trying to sign into virgin tv go,I find myself trapped in a never ending loop off misery and frustration 😫🤬

• 
  dharmi04 (@Dharmi04) reported 8 minutes ago

  @virginmedia my broadband seems to be down, can you check and fix ?

• 
  Kat Nycoll (@KatNyc1) reported 9 minutes ago

  @virginmedia I would like to make a complaint on behalf of my housebound disabled aunt who has been without any service since Friday- can’t get food, drs , or contact anybody This is a disgrace Your staff won’t connect me to complaints team

• 
  Our Electric World (@O_E_W) reported 10 minutes ago

  @TheEvEngineer @gigaclear @MartinSLewis I used to get the same with Virgin Media when it was our only option. Simple solution is to swap and change to the cheaper deals. I got an Orbi mesh router a while back. It should help simplify our next swap as it keeps the same network name whatever company we’re with.

• 
  Chris Wiper (@chris_wiper) reported 16 minutes ago

  @virginmedia @Bigdeano88 Hi @virginmedia I am experiencing the same issue?