Virgin Media outages and service status in Glasgow, Scotland
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Full Outage Map
- Virgin Media generated 5 outage signals in the last 24 hours around Glasgow, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 25, 12:14 AM GMT+1.
- Internet (69%)
- Wi-fi (16%)
- TV (6%)
- Total Blackout (5%)
- E-mail (3%)
- Phone (1%)
The latest reports from users having issues in Glasgow come from postal codes G71 , G1 , G51 , G3 , G72 , G20 , G73 and G31 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Motherwell, Clydebank, Erskine, Barrhead, Paisley, Hamilton, Airdrie, Johnstone, East Kilbride, and Renfrew.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 4 hours ago |
|
Bellshill
|
TV | 14 hours ago |
|
Glasgow
|
Internet | 14 hours ago |
|
Glasgow
|
Internet | 17 hours ago |
|
Motherwell
|
Wi-fi | 18 hours ago |
|
Glasgow
|
Internet | 1 day ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Jamboross98 🇱🇻🏴 (@rrm53p1970) reported from Bishopbriggs, Scotland@virginmedia you have the worst streaming service EVER. Thinking of quitting you, because it's 💩
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bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland@virginmedia He treated me like I was stupid. Turned it off and on again and replugged the wires, he replaced the box and left. I mean I am stupid but there really was no need @virginmedia
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Ironside Design (@ironside_design) reported from Kirkintilloch, Scotland@virginmedia Hub3.0 no problems with connection and had a few other Virgin customers say the same about connections dropping out
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David A (@tofolo_1) reported from Glasgow, Scotland@virginmedia Perhaps if you read my messages? 1st message said I don't have a land line. 0345 is 30p a minute on O2 PAYG (your merger partner) This is a sign of customer service to come. I will cancel before my connection date. Thanks for confirming my fears about virgin.
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Babs 🤍 (@babslp_xo) reported from East Kilbride, Scotland@virginmedia why does your password reset function not work? Page says it’s down for maintenance when you click the reset link, been like this since I joined you in August and I need access to change my DD date
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TheGodofPod (Movie Daft) (@TheGodofPod) reported from Clydebank, Scotland@toptenpods @skytv I to have fell victim to this, but via Virgin Media, who it took fully 2 days to cancel with. Horrible experience for Mrs B.
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Gallagher D (@Jockthrax) reported from Airdrie, Scotland@virginmedia Possibly the worst company I have ever dealt with. Cut off twice. I only wanted to buy a new remote. Absolute shambles of a company. Disgraceful customer service.
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Elenita (@Coops_71) reported from Thornliebank, Scotland@virginmedia I sent an email at 10.51 this morning which was delivered without any issues.
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AR #55 (@G1NG355) reported from Glasgow, Scotland@virginmedia that's us done with you guys.. We've been a customer of 30 years and incompetent staff have completed f*cked up.
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Declan Robb🍀 (@DeclanRobb) reported from Airdrie, Scotland@virginmedia absolute joke , internet not working again
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Algerish Lass 🏴💚 (@NasceraMahria) reported from Airdrie, Scotland@virginmedia honestly your service is shite
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bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland@virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom
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Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland@virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!
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Colin M (@oletalk) reported from Glasgow, ScotlandWhat's going on with @virginmedia broadband just now? Just managed to find out on 150 that they seem to be doing (emergency?) maintenance of some sort. Is this how they justify "returning to the office"?! 🤪
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Alexander Adair 🌙 (@AlexxAdair) reported from Glasgow, Scotland@virginmedia It wont even let me run a speed test. When I go to status check it says no problem found but when I call I says intermittent issues??
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𝕽𝖚55𝖊𝖑𝖑 𝕱𝖚𝖑𝖙𝖔𝖓 (@rjmfulton) reported from Thornliebank, Scotland@virginmedia hi, just wondering if your support staff are trained on identifying and handling complaints properly? So far “to express my dissatisfaction” and “I would like to complain” haven’t worked.
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Karen Sime 💙 #TeamNHS (@Karencrafts) reported from Glasgow, Scotland@MargMarvelous @virginmedia I know. Virgin is down in Glasgow but I still need a new hub as the reset button on mine is broken. I’ve been going in circles on the app and website for the best part of an hour. A simple email address would have resolved it in 5 minutes!
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ZanderCurrie (@zandercurrie) reported from Paisley, Scotland@virginmedia Wifi not working at all also not letting me watch any live tv?
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Banjo (@Chban1967) reported from Glasgow, Scotland@virginmedia Absolute shambles of a company with absolute zero customer care. Phone up and agree a contract only to get something totally different phone to complain they tell you the phones getting cut off, the goalposts get moved continuously, communication atrocious. AVOID!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jamaal (@Jamaal162) reported@jonoread @ajzxne They knew owned and run by the same company.. virgin media 02… literally just a subsidiary branded to capture a different market ie the ones who are smart enough to not pay 3 to 4x the amount for the same service
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Jonathan Cantliff (@cantliff9) reported@virginmedia so, broadband issues in my area which means the connection as been hit and miss, just went on to check the service status for an update and it cannot find my account, how do you manage to makes things worse every time?
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Robert Walker (@KingBerty1992) reported@DeviateDefiant @virginmedia @MoneySupermkt I went to FTTP and had no end of issues with it switched back to virgin after the cut off however i had to do it as a new customer my wife for me to get that said deal same house same last name and thats how i got around it do it every year now ball ache but saves you thousands
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Alan Roberts (@AlanRob68902430) reportedAnyone know who telecoms ombudsman is to deal with a complaint over @virginmedia and @O2 practises
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christine (@jaffajsoh) reported@virginmedia my virgin tv isn’t working. Done everything I’m supposed to do. Do not want to wait 24 hours to see if it’s resolved - I pay for a service I’m not getting. Please help
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Liam Moran (@lpearsemoran) reported@Rugby_Scoop @daphmc_ @virginmedia 100% Crap
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Son #2 (@JudgementKAZZ1I) reported@halalzia My friend who works at virgin media says skys customer support is better
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G IREL (@TJAYIREL) reported@virginmedia @KatReynolds5 hi any problems in the dublin area? internet went down at some point in the last hour.
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¯\_(ツ)_/¯ (@WraggyTheGamer) reported@virginmedia reliability has dramatically dropped recently. In the 8 years of being with them we have never had any outages at all, However, the last 3 month, it's pretty much going down every single day I think I need to look at other internet providers
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keith bird (@birdybank) reported@virginmedia @JiffyRugby i've had an unresolved issue going on with Virgin since March! Supposed to be coming tomorrow at the 7th attempt - Will they finally turm up??