Virgin Media Outage Report in Glasgow, Scotland
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The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G72, G12, G43, G4 and G78.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Airdrie, Erskine, Cumbernauld, Larkhall, Johnstone, Bellshill, Bothwell, Hamilton, Blantyre, Uddingston, East Kilbride, Coatbridge and Paisley.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Motherwell |
||
| Motherwell |
Internet | |
| Airdrie |
Internet | |
| Erskine |
Wi-fi | |
| Glasgow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Andrew John Rainnie
(@AndrewRainnie) reported
from
Glasgow, Scotland
@virginmedia It's not a servicing issue. If you look at my twitter feed or my account, you will see that some numpty in your company turned our Internet off three weeks before it was scheduled. We have been without Internet for 5 ******* DAYS! Sort it out.
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Graham Arnott
(@grahamarnott) reported
from
East Kilbride, Scotland
If there's worse customer service out there than @virginmedia then anyone having to deal with them has my sympathies. Absolutely abysmal and nothing but contempt for loyal customers #virginmedia #virginmobile
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sideshow s2sh
(@s2sh_) reported
from
Glasgow, Scotland
@virginmedia I'm on hold again right now, 'Dennis' in customer services was meant to call me with an update at 1415 but never. 1st person said it's due to me not having an active DD- everyone I've tried to pay via this method it has failed - no error at my bank.
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JOHN C
(@decostop) reported
from
Glasgow, Scotland
@virginmedia Web Safe has been on for over a year, this problem has just arisen recently.
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Laura
(@Thecurseoflaura) reported
from
Glasgow, Scotland
@virginmedia Did that but still the same issue. It’s the app I am using FYI. Exactly the same for my husband goo
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big sam
(@samboardman99) reported
from
Glasgow, Scotland
@virginmedia you have the worse customer service in the world. Put on hold for 9 mins then nothing. Disgusting way to treat customers.
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Dunc Pine
(@DuncP) reported
from
Coatbridge, Scotland
What is going on with @virginmedia service tonight - channels keep disappearing and getting “Channel not available contact @virginmedia - this is on BBC, ITV and normal channels
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Will 🇪🇺
(@squawkbox) reported
from
Glasgow, Scotland
For those on the Virgin media 350Mbps service, reboot your router. Upload speed appears to have increased from 20Mbps to 35Mbps.
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Lars Jensen
(@LarsJen05560046) reported
from
Glasgow, Scotland
@virginmedia The broadband box was erected against my fence surrounding my back garden, making it easy for intruders to climb over, Virgin media have said that the box could have been placed at my front garden, where it would not have created a problem, but the manager did not come back to me
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Neil Crossan
(@quietarea1) reported
from
Glasgow, Scotland
@virginmedia I have entire package with Virgin 4 phones internet etc can I get a problem solved. Never. Truly dreadful
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Nicola McCutcheon🏴🦄🍀
(@NicolaMcC_04) reported
from
North Lanarkshire, Scotland
@virginmedia home wifi is down, call the help line for them to run a test through automated system only to be cut off so I call back to be told it’s a 30 minute wait to speak to someone because I’m ‘still’ experiencing the same issue! Help!
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John gales
(@Galesy1) reported
from
East Kilbride, Scotland
Looking for new customer deals, any great offers out ther #sky #virginmedia
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john murphy
(@johnmurphy1967) reported
from
Glasgow, Scotland
@virginmedia trying to watch using sky cinema on the laptop. Message saying I can’t as more than 2 devices are watching, there are only 3 registered and only 1 of them is on. Can you help
-
Annie
(@demipip) reported
from
Dullatur, Scotland
@virginmedia (2) so tried to confirm. Chat service just kept repeating same thing 5 times - despite my explanation that none of options applied. Then tried Tel call & after rigmarole of security got cut off. No engineer, day wasted and parcel only just available to collect now.
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Andrew John Rainnie
(@AndrewRainnie) reported
from
Glasgow, Scotland
@virginmedia I HAVE SPOKE TO THEM! THEY SAID IT WOULD TAKE THREE ******* DAYS TO FIX THEIR MISTAKE. IT'S NOW FIVE!!!!! WORST. COMPANY. EVER.
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Laura
(@Thecurseoflaura) reported
from
Glasgow, Scotland
@virginmedia Hi, it’s been like this with Instagram for over a month but other sites work fine and it works fine on 4G. I notice you said it’s a known issue to other people but I need to know when it wil l be fixed
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Malcolm white
(@Malkywhite1975) reported
from
Glasgow, Scotland
@richardbranson hello Mr Branson just wanted to let you know one of your company's customer service is absolutely terrible in Glasgow i love virgin media but seriously think of switching to sky. I hope you read your loyal customer for over 15 year and fix the problem
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CAJ
(@carolstrach) reported
from
Coatbridge, Scotland
@virginmedia hi had call from you guys saying as a loyal customer you would add on calling mobiles to my landline. Then agent mentioned TV package and when I declined said he’d leave my package as it was and rang off!!! Not impressed!!
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Gerry's Kitchen
(@Gerrys_Kitchen) reported
from
Glasgow, Scotland
@virginmedia that's two days running with problems with all services in East Kilbride G75 area. Not good, i'm trying to work from home today.
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Annie
(@demipip) reported
from
Dullatur, Scotland
@virginmedia your customer service is crap! Really disappointed today
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve
(@sbphotographic) reported
@virginmedia cr3 issues for weeks, getting beyond a joke.. BT.. you may be forgiven..
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All of them snollygosters...
(@OnlyEnnui) reported
I have not been able to access my outlook email on PC since switched to @VirginMedia & now can’t on phone @virginmedia want me to pay £5 / month to get help for this one off issue caused by swapping to them.
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Jessica
(@xjessicaemma) reported
@virginmedia Hi, in relation to this I've managed to speak to someone finally and cancel but we still have a virgin cable trailing across our drive that hasn't been sorted. How do we book an engineer to sort this, please?
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JS
(@ronmiley) reported
Had enough off paying @virginmedia for the privilege of having the worst internet in the world.😡😡😡😡😡😡😡
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Eilir Hughes
(@Roentgens_dad) reported
@virginmedia Why is my broadband down in B14 again?!
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Michelle Pryde
(@michellepryde) reported
@virginmedia As a longtime customer I’m looking to lower the cost of our current package. Am I able to do that over the phone? Our current contract is up in a few months but we just wanted to see our options
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Zac Davies
(@ZachariahED) reported
@virginmedia I’ve recently renewed my TV/Broadband contract and you’ve inexplicably taken away my SkySportsHD package. Tried to contact you via telephone this week to no avail. Please help.
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Fraser
(@FraserQuaker) reported
@virginmedia Again thank you @virginmedia all restored after heroic work by your team. So sad about the reason for the problem, way outside your control, but your response has been superb
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Muhammad Rahman
(@mo1981_rahman) reported
How can @virginmedia allowed to provide such bad service from these two @ee @VodafoneUK
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Charlotte
(@GlassBeats) reported
@ohmygouldness @virginmedia Oh so the “No just TRUST me, ma’am please, I have fixed this issue for many people” isn’t a unique experience