Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G51, G5, G3, G1, G66, G4 and G42.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 01/01/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Hamilton, Uddingston, Cumbernauld, Airdrie, Motherwell, Paisley, Erskine, Renfrew and Bothwell.

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City Problem Type Report Time
United KingdomGlasgow TV
United KingdomGlasgow Wi-fi
United KingdomGlasgow TV
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • donners32 Andrew Donnelly (@donners32) reported from Glasgow, Scotland

    10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles

  • alakaza1975 Karen Goldie (@alakaza1975) reported from Clydebank, Scotland

    Worst customer service I have ever experienced @virginmedia as a customer for 20 years I have never been treated so bad in all my life, would think twice if you are a customer of Virgin Media and switch to someone else 😡😡

  • discostu67 Stuart O'Kane (@discostu67) reported from Glasgow, Scotland

    @virginmedia It tells me there is a problem with my tv service which is working fine and my broadband is ok which it is not, this has been going on for weeks now

  • Newlandsdoc Decdoc (@Newlandsdoc) reported from Glasgow, Scotland

    @virginmedia Still same problem. Internet dropping off 6 or 7 times a day. Tried all@your fixes getting nowhere

  • Doug1tux1 Douglas lindsay (@Doug1tux1) reported from Glasgow, Scotland

    @virginmedia You might have the smallest and smartest v6 TiVo box, but a: I don’t have a v6 I got an pre v6 box, b: the v6 is has been out for years so unless there is a v7 coming out for every customer in September your mention of the v6 doesn’t justify £3.50 increase for everyone

  • Lisa_Louise89 Lisa Louise Geary (@Lisa_Louise89) reported from Clydebank, Scotland

    @virginmedia yet again more shocking customer service from virgin media ! @richardbranson how you can be proud of your company I do not know. #bringthecallcentersbacktotheuk

  • seanpdkelly Sean Kelly (@seanpdkelly) reported from Coatbridge, Scotland

    @virginmedia having nothing but issues with your WiFi! Regretting switching over. Nightmare.

  • graemeT2010 graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland

    @virginmedia my WiFi light is flashing on and off on my 3.0 hub can you help

  • TheRangersBear ℛᴀɴɢᴇʀs ℬᴇᴀʀ® (@TheRangersBear) reported from Motherwell, Scotland

    @johnmclaren1972 @virginmedia That was why I left them for Sky but they NEED to guarantee your price for the term of your contract now or your legally entitled to terminate your contract there and then.

  • Doug1tux1 Douglas lindsay (@Doug1tux1) reported from Glasgow, Scotland

    @virginmedia boasts and brags about their hub 3 being the best ever, the only thing they are the best ever at is the amount of times they go offline, thankfully @VodafoneUK has a decent network i am able to stay online unlike my hub3

  • tessybee10 Tessy B (@tessybee10) reported from East Kilbride, Scotland

    @virginmedia meant to have 3 months free in a new house trying to charge £137.90 after talking to customer services absolutely no help whatsoever please IM me

  • Perdita21 anne collins (@Perdita21) reported from Glasgow, Scotland

    @virginmedia Yes. I was assured that it would be fixed by 9.20 this morning after dealing with support from abroad that took 20 mins. Tried again 7 hours later and same result.

  • StevenMcKelvie StevenMcKelvie (@StevenMcKelvie) reported from Glasgow, Scotland

    When you try to find an area for your own house and @virginmedia is not in the area 😫 Adult hood sucks.

  • GeorgeCochrane1 George Cochrane (@GeorgeCochrane1) reported from Glasgow, Scotland

    @MotoNutJob @virginmedia Thing is BB appears to be regional. Different providers give better service in different regions. You cant even recommend switching to supplier 'X' Good luck!

  • Perdita21 anne collins (@Perdita21) reported from Glasgow, Scotland

    @virginmedia WiFi signal weak in G129UE again. I thought this had been resolved after 2 days. Fed up !!!

  • debbievee25 Loyal🐻Since 87🇬🇧 (@debbievee25) reported from Glasgow, Scotland

    What Is It With @virginmedia you pay an absolute fortune for their services & at least 3 times a month your services goes down!! WTF! What’s the deal with your internet service now!

  • IAmPStew Paul Stewart (@IAmPStew) reported from Barrhead, Scotland

    Gonna answer your phones @virginmedia am wanting to cancel my account! Been on hold for over 40 mins!

  • wearekasule kasule (@wearekasule) reported from Coatbridge, Scotland

    @Cliff_Hill @spindlingdude @virginmedia Bobbys got 4 mates coming for a ‘sleep over’ I may have to get some board games out. Down completely now. 😩

  • GOTHICGUY270477 ALAN (@GOTHICGUY270477) reported from Cambuslang, Scotland

    @virginmedia This is the second time you lost my house number you gave me free movies for 3 moths then assured me it wouldn’t happen again and it has I’m also going to Ofcom about your recommend a Freind feature I did it the right way and I’m be treated like an idiot

  • kirsbonj 🌞Kirsty🌞 (@kirsbonj) reported from East Kilbride, Scotland

    @virginmedia TiVo box stuck on starting up. Been like this since 8am. Have reboot everything. WiFi Ok!! G74 area. Is there an issue

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • andyg81 Andy Golds (@andyg81) reported

    @virginmedia Yep and now on the phone to pointless customer service to wait 48 hours it will work then in 72 hours it’ll go down again as per normal

  • HamdonMart Martin McConachie (@HamdonMart) reported

    Broadband's been slow for 2-3 weeks now. Me via website: "@virginmedia Any issues in my area?" VM: Nope! Me: Checks service status and finds there's an intermittent issue in my area. VM suggest test the hub. Me: Clicks "test hub" VM: We can't do that right now." Sigh.

  • Maryam_KhanZ Maryam Khan (@Maryam_KhanZ) reported

    @virginmedia struggling to order Wi-Fi boosters and mesh. Can’t do it online, can never get through to WhatsApp, customer services people struggle to understand. Not sure what way to get through the the horrific customer service that Virgin has

  • pdonduncan Peter D-D (@pdonduncan) reported

    @virginmedia I am not hopeful of a quick resolution to the technical issues or receiving compensation. My patience has turned to anger.

  • shrayparekh Shray Parekh (@shrayparekh) reported

    @virginmedia Automated phone service says there are no issues in this area. However when we change our wireless signal frequency to 2.4ghz we are unable to connect to internet at all. Need it at this frequency for other gadgets in the house to connect. This is a recent issue.

  • SusanAteh Susan Ateh (@SusanAteh) reported

    @virginmedia Oh and internet gone again but you’ve happily taken your monthly payment even though I had the worse service and my work is suffering because of it

  • Maryam_KhanZ Maryam Khan (@Maryam_KhanZ) reported

    @virginmedia Sadly I never get to that point as I am not able to connect to the internet upstairs

  • urban_sk Sunil Kumar ♞ ♂︎ 💙 ✊🏿 #BLM (@urban_sk) reported

    @nwex @David__Osland Thanks. My bill says Virgin Media (includes broadband) and it is Virgin Media I have to call for broadband issues.

  • EwhanB EwhanB (@EwhanB) reported

    @virginmedia Here we go again. No internet so far today. There appears to be a fault in the EH12 area. It's the umpteenth time we have had service in recent weeks. What is happening? Must be due a free month because of all these issues.

  • Jennieloucat Jennifer (@Jennieloucat) reported

    @virginmedia for the second time this week my WiFi has just stopped working. It’s been down now for 30 mins and appears to be running an update. It’s the middle of they day and I have work?!