Virgin Media outages and service status in Glasgow, Scotland

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Airdrie, Paisley, Clydebank, Hamilton, Bellshill, Motherwell, Erskine, Renfrew, Johnstone, Bothwell, East Kilbride, Viewpark, Blantyre, and Cumbernauld.

City	Problem Type	Report Time
Glasgow	Internet	20 hours ago
Glasgow	E-mail	1 day ago
Glasgow	Internet	1 day ago
Glasgow	Internet	1 day ago
Airdrie	Internet	1 day ago
Paisley	TV	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

• 
  don mackeen (@donmackeen) reported 4 minutes ago from Glasgow, Scotland

  @virginmedia The service checker tells me either nothing, or - as in the screenshot - something completely contradictory. There is no way to communicate with anyone and yet, strangely enough, you still charge me for a service which only works intermittently.

• 
  AR #55 (@G1NG355) reported 7 minutes ago from Glasgow, Scotland

  @virginmedia that's us done with you guys.. We've been a customer of 30 years and incompetent staff have completed f*cked up.

• 
  The Lanarkshire Laird (@Lshire_Laird) reported 8 minutes ago from Motherwell, Scotland

  @virginmedia Pretty sure you could be asking fir my details in a DM. Otherwise, what was the point in replying to me in the first place. Never mind, I’ll stick to keep calling.

• 
  Karen Sime 💙 #TeamNHS (@Karencrafts) reported 9 minutes ago from Glasgow, Scotland

  @MargMarvelous @virginmedia I know. Virgin is down in Glasgow but I still need a new hub as the reset button on mine is broken. I’ve been going in circles on the app and website for the best part of an hour. A simple email address would have resolved it in 5 minutes!

• 
  Naveed Asghar (@naveedasghar) reported 18 minutes ago from Glasgow, Scotland

  @virginmedia @stephenblack32 Shocking to say the outage fix could take up to 5th Jan in Glasgow. over a week with no internet during the festive period is unacceptable. I will be cancelling my virgin fibre today.

• 
  Kevin Jackson (@kevinnjackson) reported 18 minutes ago from Thornliebank, Scotland

  @virginmedia is there an issue with Virgin Media broadband and phone connection in Glasgow? Neither are working for us and we can log a fault online

• 
  Claire Webster (@claireWeb) reported 30 minutes ago from Glasgow, Scotland

  @virginmedia is there an issue with G3 area of Glasgow? Service checker not working either?

• 
  don mackeen (@donmackeen) reported 33 minutes ago from Glasgow, Scotland

  @virginmedia That's useless. The service comes and goes, so you won't compensate me. And if have to deal with a "service" that continually cuts out

• 
  Loraine Riddick (@LoraineRiddick2) reported 35 minutes ago from Glasgow, Scotland

  @virginmedia any chance you can contact me regarding my house phone which hasn’t worked for 7weeks. Have written to Sunderland and spoken to robots, and constantly get told to dial 151 which I can’t as house phone line is the problem!ty

• 
  Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported 36 minutes ago from Glasgow, Scotland

  @virginmedia broadband and TV down for 12 hours, having to tether to my mobile so that I can work from home today. 🙁

• 
  David (@DRoss215) reported 41 minutes ago from Paisley, Scotland

  @virginmedia GT it would be easier if you could access a telephone and engage with a customer that needs assistance. I have now wasted another 20 mins of my time 😡😡 how do I get a resolution?

• 
  Loraine Riddick (@LoraineRiddick2) reported 46 minutes ago from Glasgow, Scotland

  @virginmedia must be the worst company in the world to sort out an issue. Can’t even say their customer service is bad, as can’t get talking to a human being!! Time for change!😤

• 
  Anne Marie McPhee (@nuttynanaannie) reported 46 minutes ago from Motherwell, Scotland

  @virginmedia Hello I have no tv service and also cannot get into my account to do service check. ML1 5HD area of Motherwell. Channels are all pixelated and sound affected.

• 
  Loraine Riddick (@LoraineRiddick2) reported 47 minutes ago from Glasgow, Scotland

  @virginmedia How can I phone 151 when my phone line isn’t working! And yes, I’ve dialled the 0345 number on many occasions yet still can’t speak to anyone!!no doubt I will hear from you when I cancel my direct debit and move to another supplier!

• 
  David A (@tofolo_1) reported 56 minutes ago from Glasgow, Scotland

  @virginmedia how do I contact the help team? Recently joined and trying to setup billing / online account says to call you. But 0345 is 30p a minute. Can't find webchat, can't find text thing, don't have a live landline yet. I can access the dark web easier!

• 
  David (@DRoss215) reported 56 minutes ago from Paisley, Scotland

  @virginmedia I have never experienced such shocking service on the telephone for 150 mins still not resolved. I have 2 properties in the one block I requested one of them to be disconnected! VM disconnected both the tenant is now screaming at me as she works from home 😡😡

• 
  Hugh Moan 💙 (@weeshug72) reported 57 minutes ago from Glasgow, Scotland

  @virginmedia why just you just call me under the guise of "offering me a discount on my services" then offer me a deal that means me paying for an extra service I don't currently use or want?

• 
  Willem_Wikkelspies (@spongebath63) reported 58 minutes ago from Dennistoun, Scotland

  @virginmedia I'm trying to contact the customer care number but I'm told thar calls are not being connected to that number (789) I'm then told to call 789 to speak to a team member...

• 
  Andrew Bradley (@AndrewTOG) reported 60 minutes ago from Glasgow, Scotland

  Well no @F1 the. Thanks to @virginmedia failing and not connecting. No customer support open and no response online… what dark age company is this ?

• 
  wolfofwhickham (@wolfofwhickham) reported 60 minutes ago from Glasgow, Scotland

  @virginmedia are you going to answer any of my complaints???? It's been weeks How can you keep getting my bill wrong ? Spoke to your agents many times .... Poor poor service ..... #poorservice #badservice #bad

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sandra Robinson (@mrsluc) reported 1 minute ago

  @YeshuaFoxtrot @virginmedia I read on here everyday about issues, I have to be honest they are the best I've had. Three years and never an issue, well apart from the persistant cold calls. I sympathise with people who do, I was with Sky and had to reset my modem 3 times a day.

• 
  Chris (@ChrisLew300) reported 3 minutes ago

  @VictorMeldrew77 @virginmedia Ensure you register the outage on their website, then you might get compensation.

• 
  Yasmin alibhai-brown (@y_alibhai) reported 4 minutes ago

  @virginmedia So @virginmedia what are you doing about this problem? And failure on the part of your company?

• 
  Shar 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@sharlewis58) reported 9 minutes ago

  @SarahLudford @virginmedia @O2 That's why I left them unreservedly, an utter arse to try to interact. One system not talking to the other, no human to help sort. Mid contract hikes. Went to Sky - no regrets, easy xfer & lower bills

• 
  MrsHoustie🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Houstie1886) reported 9 minutes ago

  @virginmedia Yes the service stays page says no issues. But the helpline said 24 hours now the chat help saying another 24 hours. Lots of neighbours having the same issue. Can you advise please?

• 
  Anthony Ellis (@WentTimb) reported 14 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV8 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

• 
  James Robertson (@JameskRobbo) reported 15 minutes ago

  @virginmedia make it impossible to cancel tv subscription. Unhelpful when I tell them the registered email is an old work email. They will get there equipment back smashed to pieces

• 
  Danny Morris (@danny_9_morris) reported 16 minutes ago

  @virginmedia your internet is a joke, for the past 2 days I’ve had intermittent internet where it drops out for no apparent reason. It’s effected me working from home & tonight has mean I’ve missed 3 goals in the France c Senegal game. Your app says no issues but clearly there is

• 
  Mark Aitken (@sparky0710) reported 19 minutes ago

  @virginmedia Still no Internet. A full day without Internet and no update as to what is the issue or when likely to be resolved. Definitely be leaving after contract. WFH and this isn't first outage. Never had this with previous provider.

• 
  Leio Lee (@afshin71943097) reported 20 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies