Virgin Media Outage Report in Glasgow, Scotland
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The latest reports from users having issues in Glasgow come from postal codes G71, G51, G1, G4, G66, G77, G61 and G73.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Hamilton, Bellshill, Blantyre, Cumbernauld, Motherwell, Uddingston, East Kilbride, Erskine, Coatbridge, Johnstone, Paisley and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Tom Waits for no man
(@gordonb_1983) reported
from
Kirkintilloch, Scotland
@virginmedia Looking for some help with a technical issue - none of the devices in our house are connecting to WiFi and our router won’t factory reset (have tried the steps online)?
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Kells Bells
(@kells_bGood) reported
from
Glasgow, Scotland
@SteTechGaming @virginmedia I changed from the hub 3 to the hub 4 and have had nothing but problems with it. I regretted sending the hub 3 back!
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Kris Schimmel
(@canadianweeg) reported
from
Glasgow, Scotland
@virginmedia the whole street is down but website says no known issues. What gives?
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Vikki Robb
(@VikkiRobb) reported
from
East Kilbride, Scotland
@virginmedia how come when you are trying to sell me your services you can call twice a day but I’ve spend 2 full days trying to get an issue at your end sorted and suddenly no one can call me?
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Ed Crick
(@edcrick) reported
from
Glasgow, Scotland
I rang @virginmedia who confirmed they do have a major problem with their servers and @twitter which will take another day (so four in total) to resolve. So why not put this message on your social platforms to save everyone time including your staff? "Media could not be loaded"
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Sheraz
(@SHERAZRAJPUT786) reported
from
Glasgow, Scotland
@virginmedia Made numerous complaints since last Friday. They are not being resolved. Mis sold the product by agents. Account not been created correctly, wrong hub has been installed. Engineer did not install at point requested and WiFi extenders not provided. Super bad service
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RSVP Design
(@RSVPDesign) reported
from
Paisley, Scotland
@vmbusiness no broadband service today for those businesses with static IPs?
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TED 🏴🇬🇧
(@TEDDYBEAR2079) reported
from
Motherwell, Scotland
@virginmedia @virginhelp I am recieving one of your customers contact details, phone no... contract detail... billing info to my email address... the customer has the same name as myself... tried to contact Virging but to no avail...
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Graham Cook
(@GrahamCookRSVPD) reported
from
Paisley, Scotland
@vmbusiness None of my business lines have been working since Friday. No update despite having called customer service, emailed our complaint handler etc. How do we escalate this issue that’s harming our business?
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Vikki Robb
(@VikkiRobb) reported
from
East Kilbride, Scotland
@virginmedia I didn’t create a post on the forum I looked on for advice but to be honest if you cannot get me the help I need to get started it doesn’t put much trust in you. I would then have to wait how long for a technician to come out for you to charge me for this service?
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Billy Young
(@Billy1Young) reported
from
Glasgow, Scotland
@virginmedia I was one kill away from winning warzone match on cod before it came crashing down cos of your ****** internet service. Am fuming mate. You owe me a bottle of buckfast and 1g
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Vikki Robb
(@VikkiRobb) reported
from
East Kilbride, Scotland
@virginmedia I spoke to a member of the team who said they couldn’t help as I haven’t received my password in the post yet so couldn’t verify who I was. So now I have to wait a further 5 days for a password to come through.
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Toxteth O'Grady
(@allandm1284) reported
from
Clydebank, Scotland
@virginmedia @AlanC_44 I had an issue. Reduced my package in april to £120, You are now charging £214 per month. Phoned up. "Sorry about that, someone will call back in 48hrs" That was 620 hours ago.
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Jazza
(@jmilprint) reported
from
Glasgow, Scotland
@virginmedia 2 - 0 down let's hope it cuts out completely!!!
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Vikki Robb
(@VikkiRobb) reported
from
East Kilbride, Scotland
@virginmedia I’ve tried this too.. I’ve honestly had enough now and would prefer to cancel
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jonnyboy
(@john_milroy) reported
from
Glasgow, Scotland
Is virginmedia connect not working I have a hub 3 according to them don't have account ps 40 year with virginmedia
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Sheraz
(@SHERAZRAJPUT786) reported
from
Glasgow, Scotland
@virginmedia Raised several complaints. No one helping. Mis sold product. Incorrect router installed. Engineer did not install where requested. WiFi extenders not fitted as promised. Major account errors. Shocking service.
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RSVP Design
(@RSVPDesign) reported
from
Paisley, Scotland
@vmbusiness is there a broadband business outage in PA1 area?
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Mary Brogan
(@Diamondmarydoll) reported
from
Glenmavis, Scotland
@virginmedia since I can't get onto the Internet to check fault status and I'm scrambling to use my phones data because my signal is ****. Fault status in ML6 please?
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𝕂ïrsty 🇩🇪
(@KittyCarrot) reported
from
Stepps, Scotland
@virginmedia No service in G33 - is there an issue locally or just with us?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon McGaw
(@McgawSimon) reported
@virginmedia and @kthompsett ll I find it strange that if a complaint is made you do not call the person back with the outcome. I was forceful told today why would we call you back with the resolution to your complaint. He found it funny and confusing that i would expect thst.
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FI_Baz
(@BazFi) reported
@virginmedia I was just on hold for 57 minutes waiting for support with our terrible WiFi in the house and you hung up on me!!! Terrible service.
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Phan Dang
(@PhanDang_Fan) reported
@virginmedia You cannot charge your customers £50 a month for this horrible service. Extremely disappointing. My son has to resit his online exam because your wifi lost when he nearly finish the exam this Thu. 🤬🤬🤬 @BBCWatchdog
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Rob Morris
(@lemonfreshrob) reported
@virginmedia Well that was too good to be true. SW16 is off again. Not even a day of it staying connected. And the website is no help at all.
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VBLOKE-19
(@vbloke) reported
@virginmedia why can’t I turn off that damn error screen you’ve foisted on me without permission? Your “opt out” screen does NOTHING.
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FuzzyDuck
(@Duckyfuzz14) reported
@virginmedia how can I cancel my broadband order (placed today). I cannot get through on the phone, my call was ended by Virgin after being on hold for 45 minutes. Your live chat service has no response after 40mins. And your SMS service doesn't seem to work.
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Lee Harvey
(@HarveyDecor) reported
@virginmedia @DebbieWallice Is this something you can help with Debbie or possibly tell me who can if you're not interested? @wrexhamcbc
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Marion hynd
(@mhynd1) reported
@virginmedia 2 hours to speak to customer services then told I should phone at 7am if I don’t want to wait 2 hours to speak to someone. Worst customer service EVER !!!
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Simon McGaw
(@McgawSimon) reported
@virginmedia kthompsett and @virginmedia I find it strange that if a complaint is made you do not call the person back with the outcome. I was forceful told today why would we call you back with the resolution to your complaint. He that found it funny and confusing
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Gary Bedford
(@gbedford67) reported
@virginmedia I have been trying for weeks to speak to someone about renewing my contract. The service has been shocking! You can;t get through on 150 it just says lines are busy. The main number doesn’t end up in the right place and I have been cut off chat the last three days