Virgin Media outages and service status in Glasgow, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 160 outage signals in the last 24 hours around Glasgow, including 159 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 14, 1:40 PM GMT+1.
- TV (52%)
- Internet (31%)
- Wi-fi (7%)
- Total Blackout (6%)
- E-mail (4%)
- Phone (0%)
The latest reports from users having issues in Glasgow come from postal codes G71 , G1 , G61 , G66 , G51 , G78 , G22 and G73 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Hamilton, East Kilbride, Cumbernauld, Erskine, Coatbridge, Motherwell, Blantyre, Renfrew, Paisley, Johnstone, Clydebank, Uddingston, and Viewpark.
| City | Problem Type | Report Time |
|---|---|---|
 Paisley
|
TV | 1 minute ago |
|
Bellshill
|
Wi-fi | 1 minute ago |
|
Bellshill
|
TV | 3 minutes ago |
|
Johnstone
|
TV | 4 minutes ago |
|
Glasgow
|
TV | 4 minutes ago |
|
Glasgow
|
Internet | 4 minutes ago |
Nearby cities with recent reports
23 recent signals
16 recent signals
16 recent signals
13 recent signals
8 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Dave (@MXK1000) reported from East Kilbride, ScotlandGuys supposedly from @bt_uk going round the doors in EK saying my neighbours have complained of slow internet speeds. That's ok I'm on VirginMedia. They asked me to do a speed test on my phone. I told them to piss off. 1 I'm not a BT customer 2 I'm not your data source
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Wilson (@wilsonfkp) reported from Glasgow, Scotland@virginmedia seems to be down in Renfrew... No internet for tonight 😭
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Elenita (@Coops_71) reported from Thornliebank, Scotland@virginmedia is there a problem with email all of a sudden? It was working this morning and now when I try to send an email from Outlook or on my iPhone, I’m told my password is wrong and when I try to log onto webmail I’m told I have no password.
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Tony McCaffery (he/they) (@tonymccaffery) reported from Glasgow, ScotlandHey @virginmedia, can you help please? I’ve never plugged a landline phone to my router since becoming a customer. (I never needed one til now). So I just took the voip/landline adapter out the box and it’s broken. How do I get a new one so that I can plug in a landline? Thanks.
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Gallagher D (@Jockthrax) reported from Airdrie, Scotland@virginmedia Possibly the worst company I have ever dealt with. Cut off twice. I only wanted to buy a new remote. Absolute shambles of a company. Disgraceful customer service.
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AR #55 (@G1NG355) reported from Glasgow, Scotland@virginmedia Now we're looking at alternative suppliers as we're absolutely disgusted. Loyal customer for 30plus years.. Thousands upon thousands spent.. For what?
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Banjo (@Chban1967) reported from Glasgow, Scotland@virginmedia Absolute shambles of a company with absolute zero customer care. Phone up and agree a contract only to get something totally different phone to complain they tell you the phones getting cut off, the goalposts get moved continuously, communication atrocious. AVOID!!!
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Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland@virginmedia I’ve phoned numerous times and had to hang up as constantly kept waiting, but will try again this evening when it might be easier to speak to someone
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AR #55 (@G1NG355) reported from Glasgow, Scotland@virginmedia Yes, we got our package reduced.. And was quoted a price for basic TV, phone line and WiFi.. We received an email confirming this but upon receiving this our TV services was disconnected. On the email it stated that no TV service was included, upon calling up.. We were told this
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Kevin Jackson (@kevinnjackson) reported from Thornliebank, Scotland@virginmedia is there an issue with Virgin Media broadband and phone connection in Glasgow? Neither are working for us and we can log a fault online
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Ross R MacLean (@jamboross) reported from East Kilbride, Scotland@virginmedia As a mark of respect,have you given us all the day off from the internet? Nothing working again!!! Getting pretty fed up with this, and yes I've checked your service online.
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Redemption80 (@RedemptionBroon) reported from Birkenshaw, Scotland@GSpellchecker @virginmedia They are rarely competent, not as bad as Vodafone but no one is. Broadband speed wise though no one is close so no interest in cancelling.
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Craig Reid (@reid2131) reported from Larkhall, Scotland@virginmedia I had a quick start broadband kit sent out. I fitted it all. No broadband, despite 6 calls to your “help” line. Been told a different fault each call. Can this be looked into?
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Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia Hi, my broadband is down again, the same result intermittent connection but I've no app access I.e netflix etc. Any idea the problem and when it will be fixed?
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The Lanarkshire Laird (@Lshire_Laird) reported from Motherwell, ScotlandHi @virginmedia after 2 weeks of repeated calls and being promised a new remote ordered each time when it wasn’t, I finally reached a customer service agent called Maciej Betnat who took the time yesterday and today to help. He is great & I want to see that this is recognised. 👏🏻
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don mackeen (@donmackeen) reported from Glasgow, Scotland@virginmedia That's useless. The service comes and goes, so you won't compensate me. And if have to deal with a "service" that continually cuts out
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bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland@virginmedia The checks tell me there are issues. regardless I don’t really care about wider issues in my area. I’ve been sent in a loop for the past month and it’s still broken, I’ve been paying for this time and not receiving a service - this is not the first time either @Ofcom
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Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland@virginmedia There is no dial tone and I’ve tried another phone and line is still dead, so it must be the socket that is broken. I’m out now until 1230 if someone can arrange even a web chat as it’s almost 2 months without phone.. Ty
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David (@DRoss215) reported from Paisley, Scotland@virginmedia I have never experienced such shocking service on the telephone for 150 mins still not resolved. I have 2 properties in the one block I requested one of them to be disconnected! VM disconnected both the tenant is now screaming at me as she works from home 😡😡
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Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland@virginmedia How can I phone 151 when my phone line isn’t working! And yes, I’ve dialled the 0345 number on many occasions yet still can’t speak to anyone!!no doubt I will hear from you when I cancel my direct debit and move to another supplier!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kieron Franks🎸☘️🕉 (@kieronjfranks) reported@virginmedia @virginmedia needs to come clean and be very transparent on what appears to be severe and ongoing technical issues across all of its services. But I won’t hold my breath.
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tashmichael (@TheTashmichael) reported@virginmedia Hurry up and sort out this problem 100 pounds a month for this ****
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Mark Barry www.southwalesmetro.org #cardiffmetro (@swalesmetroprof) reported@virginmedia @rickh77 Is this happening everywhere...I'm in cf23. It's broken
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motionroy (@motionroy) reported@virginmedia is @LSquad17045 a verified part of Virgin Media? They are asking for personal data details via DM to resolve your shambles outage today.
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Graham Joyce 🏴🦋 (@g_joyce) reported@virginmedia @docrussjackson Seems to be nationwide…I have the same issue in Edinburgh
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Adam (@thisjoyfulhavoc) reported@virginmedia Looks like Sky when it rains. WTF 😭
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FlashBack Football (@FlashBKFootball) reported@JoyB40 @virginmedia Same issue here Bedford Bedfordshire
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Martin Paul (@martinianpaul) reported@virginmedia got problems in the EH54 area. Tv picture badly pixelated, Service Status page down and app says try again later!
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Steve🌳🌳🌳 (@Steve5943984294) reported@virginmedia I’m having a problem logging in to check , is it an area thing ?
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PracticallyPurple (@PractiPurple) reported@virginmedia But for over an hour your website reported that there were no issues! And then I was told I don't actually have an account at all. Why do I have to go on the Mirror website to find this all out . Bad customer service