Virgin Media outages and service status in Glasgow, Scotland

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: East Kilbride, Glasgow, Coatbridge, Motherwell, Hamilton, Bellshill, Clydebank, Barrhead, Paisley, Airdrie, Erskine, and Johnstone.

City	Problem Type	Report Time
East Kilbride	Internet	2 hours ago
Glasgow	TV	4 hours ago
Glasgow	Total Blackout	5 hours ago
Glasgow	Internet	6 hours ago
Glasgow	Internet	6 hours ago
Glasgow	Internet	7 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

• 
  Ironside Design (@ironside_design) reported 23 seconds ago from Kirkintilloch, Scotland

  @virginmedia Hub3.0 no problems with connection and had a few other Virgin customers say the same about connections dropping out

• 
  The Lanarkshire Laird (@Lshire_Laird) reported 3 minutes ago from Motherwell, Scotland

  Hi @virginmedia after 2 weeks of repeated calls and being promised a new remote ordered each time when it wasn’t, I finally reached a customer service agent called Maciej Betnat who took the time yesterday and today to help. He is great & I want to see that this is recognised. 👏🏻

• 
  oor Jim (@jimnimmo60) reported 4 minutes ago from Airdrie, Scotland

  @O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.

• 
  Hugh Moan 💙 (@weeshug72) reported 6 minutes ago from Glasgow, Scotland

  @virginmedia The solution is leaving so I don't have to use more electricity.

• 
  Elenita (@Coops_71) reported 6 minutes ago from Thornliebank, Scotland

  @virginmedia is there a problem with email all of a sudden? It was working this morning and now when I try to send an email from Outlook or on my iPhone, I’m told my password is wrong and when I try to log onto webmail I’m told I have no password.

• 
  David A (@tofolo_1) reported 9 minutes ago from Glasgow, Scotland

  @virginmedia Perhaps if you read my messages? 1st message said I don't have a land line. 0345 is 30p a minute on O2 PAYG (your merger partner) This is a sign of customer service to come. I will cancel before my connection date. Thanks for confirming my fears about virgin.

• 
  Anne Marie McPhee (@nuttynanaannie) reported 12 minutes ago from Motherwell, Scotland

  @virginmedia Hi, it's been like this since last Thursday. Our Tivo box is constantly flashing and apps don't work as we have no Internet probably. Internet not worked since then. Its a real issue as we need Internet to work.

• 
  Anne Marie McPhee (@nuttynanaannie) reported 18 minutes ago from Motherwell, Scotland

  @virginmedia Hello I have no tv service and also cannot get into my account to do service check. ML1 5HD area of Motherwell. Channels are all pixelated and sound affected.

• 
  rach ✨ (@seawxy) reported 27 minutes ago from Motherwell, Scotland

  been trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of house 🖕🏽

• 
  wolfofwhickham (@wolfofwhickham) reported 30 minutes ago from Glasgow, Scotland

  @virginmedia are you going to answer any of my complaints???? It's been weeks How can you keep getting my bill wrong ? Spoke to your agents many times .... Poor poor service ..... #poorservice #badservice #bad

• 
  Anne Marie McPhee (@nuttynanaannie) reported 30 minutes ago from Motherwell, Scotland

  @virginmedia For the past 5 days I've had limited Tivo use and no access to apos at all in Ml15hd also no Internet 90%of the time. Virgins site says they're working in my area to fix this by 20th October. So will I get a reduction on bill for a week of no service.

• 
  David (@DRoss215) reported 37 minutes ago from Paisley, Scotland

  @virginmedia Still waiting on Gareth to get in touch. @Ofcom can you please help? No service since the end of January 😡😡

• 
  Wilson (@wilsonfkp) reported 42 minutes ago from Glasgow, Scotland

  @virginmedia I guess it's being restored, I'm on a wired connection and last night and early this morning was like connecting and disconnecting, a bit unstable but I guess your team is working on it

• 
  The Lanarkshire Laird (@Lshire_Laird) reported 45 minutes ago from Motherwell, Scotland

  So @virginmedia broadband and tv appears to be down (again) for hours and their webpage to check service status is offline. I’m currently having to connect my work laptop to my personal phone just to work. This is not good!

• 
  Loraine Riddick (@LoraineRiddick2) reported 46 minutes ago from Glasgow, Scotland

  @virginmedia It says there are no problems in my area!what does it take to actually speak to someone, or get a technician out to check where fault is originating from!it’s absolutely shocking!Ive worked in customer service for a good many years, and never experienced such awful service!

• 
  bristian cungay (@ChristianBunga7) reported 48 minutes ago from Glasgow, Scotland

  @virginmedia The ‘step by step help’ doesn’t help. It tells me thing I already know - restart hub check connections, reset.

• 
  𝕽𝖚55𝖊𝖑𝖑 𝕱𝖚𝖑𝖙𝖔𝖓 (@rjmfulton) reported 50 minutes ago from Thornliebank, Scotland

  @virginmedia hi, just wondering if your support staff are trained on identifying and handling complaints properly? So far “to express my dissatisfaction” and “I would like to complain” haven’t worked.

• 
  Banjo (@Chban1967) reported 53 minutes ago from Glasgow, Scotland

  @virginmedia Absolute shambles of a company with absolute zero customer care. Phone up and agree a contract only to get something totally different phone to complain they tell you the phones getting cut off, the goalposts get moved continuously, communication atrocious. AVOID!!!

• 
  Joan Murdoch (@ThistleTigger) reported 56 minutes ago from Dennistoun, Scotland

  @virginmedia No, it's not fixed. Same thing happening now as it did yesterday. Alexa cannot connect to Internet, yet my phone can. Echo Dot has been checked and is fine so problem is with @virginmedia

• 
  Fiona Sandford (@sandford_fiona) reported 57 minutes ago from Glasgow, Scotland

  @virginmedia no broadband for hours now in G20 - can you help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BooNeko (@BooNekoVT) reported 3 minutes ago

  @virginmedia PLEASE tell me how the issues for my WIRED internet is from my WIFI POD that i dont even have?

• 
  maxine wilson 🇬🇧🇬🇧🇬🇧 (@maxinewilson121) reported 3 minutes ago

  I have changed Internet yesterday as I was out of contract with virgin media and they wanted 95 a month, I have switched to @youfibre and I am thrilled to bits with it and now even get signal in my garden.

• 
  Peter Miller (@PeteinExeter) reported 5 minutes ago

  @virginmedia 2nd outage in a week in Ztge EX1 area. You are definitely the worse company in the world. Cannot wait till I can cancel my direct debit and new use you again

• 
  Sharon Williams (@SharonWill65057) reported 6 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV53 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  DC (@dc250705) reported 7 minutes ago

  @virginmedia 13 hours until you notify by text that something is wrong…communication quite crap isn’t it. Now told not fixed until 0200

• 
  Bev Terry 🏆🏆🏆🏆🏆🏆 (@Bev2810) reported 10 minutes ago

  @virginmedia you don’t bother looking after loyal customers do you ? want to offer my renewal for more than what I can get as a new customer

• 
  Expanse Consulting Ltd (@ExpanseCon) reported 12 minutes ago

  @MartinXTweets @VodafoneIreland Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.

• 
  TiNa AnDeRsOn (@TinaAnderson86) reported 13 minutes ago

  Look at that @virginmedia down again 2 nights running ******* joke now #virginmedia #le10 Sort it out

• 
  GW (@GGWilliams72) reported 14 minutes ago

  @virginmedia @mthewett I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻

• 
  BEN GOODHIND (@BenGoodhind) reported 15 minutes ago

  @virginmedia No virgin services in Thornbury today with phone, tv and broadband all down. 2nd time this week and been down for almost 12 hours. Please explain the issue in bs35