Virgin Media Outage Report in Glasgow, Scotland

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bothwell, East Kilbride, Bellshill, Motherwell, Paisley, Airdrie, Clydebank, Coatbridge, Cumbernauld, Hamilton, Erskine, Larkhall, Johnstone, and Blantyre.

City	Problem Type	Report Time
Glasgow	Wi-fi	3 hours ago
Glasgow	E-mail	22 hours ago
Glasgow	Wi-fi	23 hours ago
Glasgow	Internet	23 hours ago
Glasgow	TV	24 hours ago
Glasgow	Total Blackout	1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

• 
  Nik Rattray 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺⚗️⚖️🔬🧬👨🏻‍🔬 (@NikRattray) reported 37 seconds ago from Glasgow, Scotland

  @virginmedia been receiving some pretty unhelpful advice from your help desk team with no real resolution. Didnt get a manager's call back and have been treated pretty rubbish. Any chance you can help me?

• 
  Stephen (@Websergeant) reported 2 minutes ago from Kilbarchan, Scotland

  @virginmedia is there a known problem in the PA10 area?

• 
  Charles (@cdoolan78) reported 3 minutes ago from Kirkintilloch, Scotland

  @virginmedia can u get my WiFi sorted not paying £54 for this **** going to another company this is the third day running and not even getting a response of u !! Supposed to get 108mb and getting 5🤬🤬

• 
  Max/Magnus Joss (@magnusjoss) reported 6 minutes ago from Glasgow, Scotland

  No Internet in my flat for the next few days since virgin media is ~incompetent~ so could somebody, like, pop a red or blue smoke signal somewhere if one of the candidates reaches 270?

• 
  Carole Paton (@CarolePaton) reported 9 minutes ago from Renfrew, Scotland

  @virginmedia Still waiting for a response. Customer service is an absolute joke.

• 
  Elenita (@Coops_71) reported 11 minutes ago from Thornliebank, Scotland

  @bless_machine @SkyUK @virginmedia Thanks, but my parents have cable and no issues. And I don’t think they ever had a 47% increase on their monthly bill with no warning.

• 
  Santiago Matalonga (@santimatalonga) reported 13 minutes ago from Paisley, Scotland

  Dear utilities providers (ex @virginmedia & @BritishGas), if you are offering support via chat, embrace that communication is asynchronous. Can't wait around d for you to pay attention, but i will answer eventually. @hp instant ink got this concept. Ask them!

• 
  Andy Bryan (@andybryan11) reported 14 minutes ago from Glasgow, Scotland

  @virginmedia is there an issue with the TV GO app? Had an error message last 2 days?

• 
  Stephen (@Websergeant) reported 19 minutes ago from Kilbarchan, Scotland

  @virginmedia Seemed to settle down after a hour or so, seems to be okay tonight

• 
  RonnieM (@RonnieM87485) reported 20 minutes ago from Glasgow, Scotland

  @debbievee25 @Lord_Carson12 @virginmedia I'm in Balornock, no issues here.

• 
  Iain Wilson (@iain40) reported 30 minutes ago from Glasgow, Scotland

  @virginmedia is there problem with ntlworld email accounts just now. Can receive emails but not send. Continually states smpt password wrong

• 
  Max/Magnus Joss (@magnusjoss) reported 31 minutes ago from Glasgow, Scotland

  @virginmedia It's not an area issue; you prematurely closed my account on the wrong date as I'm moving house and the team members handling the cancellation put the wrong date in. I phoned customer service yesterday morning and was able to be reconnected, it's fixed now.

• 
  Yvonne McAnenay Devlin (@YvonneDevlin2) reported 34 minutes ago from Glasgow, Scotland

  @virginmedia why my service area 28 Scotland not@🤬 working AGAIN get it SORTED

• 
  Steebee (@steebee35) reported 51 minutes ago from Glasgow, Scotland

  @virginmedia I haven't been able to watch my virgin go app for months, continually being asked to register the same device to the point I can't watch anything, useless service

• 
  JeepSco - MM7SCO (@ScoJeep) reported 53 minutes ago from Cumbernauld, Scotland

  @virginmedia I sent a complaint in to your company 10 days ago regarding my shocking ping rates and slow speeds on my broadband. Still no response, not even to confirm you received my complaint. After 1 hour on hold without even speaking to an agent, I get disconnected.

• 
  Kammy Singh (@kammysingh74) reported 53 minutes ago from Coatbridge, Scotland

  @virginmedia It absolutely shocking that we have to wait nearly a week for an engineer to come out because we have no service at all. In the meantime, I cannot work from home which leads to us as a family losing money especially in the current climate...

• 
  Ally (@allymcnab1) reported 54 minutes ago from Clydebank, Scotland

  @virginmedia tv go app not working,, trying to sign in keep getting,,, oops service not available at the moment try again later ,, any fixes

• 
  OG Nasty (@thenewpenny) reported 54 minutes ago from Renfrew, Scotland

  @virginmedia pls advise how I cancel my TV & broadband contract. The website and helpline are not providing any support.

• 
  Charles (@cdoolan78) reported 55 minutes ago from Kirkintilloch, Scotland

  @virginmedia My wi fi is down again getting nothing since I’ve been on this new contract nothing but hassle I’m going to new supplier won’t be touching virgin ever again !!!!!!

• 
  Seonaidh McIntyre🕷️🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@johnnie_mc) reported 60 minutes ago from Paisley, Scotland

  @virginmedia Set up has failed of my new hub 3 router received today, I have checked all connections & tried to call but the call center is closed. Can you please help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rhia Cox (@Rhia_Cox) reported 8 minutes ago

  @virginmedia Says the wifi won’t connect to the internet. No known service issues in the area

• 
  𝕥𝕪𝕡𝕖𝟙𝕛𝕠𝕤𝕙 (@type1josh) reported 12 minutes ago

  @virginmedia Thanks for how great your customer services team are. Raised issues about connectivity (again) and asked for justification of price hike, none of which were addressed, just continued to disconnect me. Spent 2 hours on Saturday & got auto cut off as well. Thanks.

• 
  Paula (@paulafraser13) reported 15 minutes ago

  @virginmedia The fact that our broadband is increasing again and the line speed is awful. It's impossible to make a call from Kyle mobile from home as the signal is so weak. I also wanted to try and find out what package we are on as my bill was 89 last month

• 
  WEEZY (@Weezy_IPD) reported 15 minutes ago

  @virginmedia Yes that was part of the complaint but the internet drops connection and no internet without boosters downstairs

• 
  Eveline Noort-Testad (@Eveline_BLMQS) reported 16 minutes ago

  @virginmedia your phone lines are down?

• 
  Elisabeth Mahase (@emahase_) reported 16 minutes ago

  @virginmedia second day with no internet. Virgin media troubleshooting has done nothing. Can't get through on the phone. My internet connection is normally poor but this is another level of useless.

• 
  Monsieur von Kraut (@Supersonic_Frog) reported 16 minutes ago

  @virginmedia Why is there no option to cancel an account via e-mail? I've been on hold forever now.

• 
  Hazel (@hazelf88) reported 17 minutes ago

  @virginmedia No. Streaming is always interrupted and loses signal and can’t access the recorded stuff from each box like we are suppose to be able to

• 
  CrohnZone (@CrohnZone) reported 19 minutes ago

  @virginmedia I want to find out how much it will be to cancel my contract 3 months early so I can switch to sky? If I don’t speak to someone about it soon I’ll just cancel my direct debit and stick all the equipment in the bin!!

• 
  Paula (@paulafraser13) reported 21 minutes ago

  @virginmedia I bet you would! I'm happy to pay when I receive an acceptable level of service! Just the kind of standard response that I've come to expect from Virgin