Virgin Media outages and service status in Glasgow, Scotland

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (55%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Clydebank, Paisley, Cumbernauld, Bellshill, Bothwell, East Kilbride, Airdrie, Coatbridge, Hamilton, Erskine, Larkhall, and Johnstone.

City	Problem Type	Report Time
Glasgow	Internet	5 hours ago
Motherwell	Wi-fi	5 hours ago
Clydebank	Wi-fi	21 hours ago
Glasgow	Wi-fi	23 hours ago
Glasgow	Wi-fi	23 hours ago
Glasgow	Internet	23 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

• 
  Shawsy67 (@shawsy67) reported 26 seconds ago from Airdrie, Scotland

  @virginmedia got problems with my tv, can’t get through on phone

• 
  Alex Marr (@alexmarr98) reported 13 minutes ago from Glasgow, Scotland

  Anyone else having issues with Virgin Media at the minute?

• 
  Cara (@lennonsghirl) reported 14 minutes ago from Coatbridge, Scotland

  @virginmedia had there been reported broadband issues in the ML5 area this morning? My service died about 20 mins ago and I can’t get back online. I’m working from home and have a meeting later on so any info would be great! Thanks

• 
  maverick (@maverickMMI) reported 19 minutes ago from Glasgow, Scotland

  @virginmedia Yeah, spoke to them briefly. Waited 75 MINUTES. Your rep admitted the fault. Said he was outing me on ‘silent hold’ for 2 minutes then 20 MINUTES later the line went dead. Absolute joke. Shambles of a customer service. Apparently that is quite common.

• 
  Steebee (@steebee35) reported 20 minutes ago from Glasgow, Scotland

  @virginmedia Internet down in the g20 area of Glasgow, may be connected to damaged power cable that caused power cut at the same time as the outage #virginmediadown #virginmediasupport

• 
  Cynthia Halatyn (@CynthiaHalatyn) reported 30 minutes ago from Glasgow, Scotland

  @virginmedia help!!! Over an hour on hold and your system hung up on us and we've just had to call back 😭

• 
  Gary Robinson 🇧🇬🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@ragazzoscot) reported 31 minutes ago from Coatbridge, Scotland

  Hi @virginmedia - internet and TV down in ML5, Coatbridge. Spoken to neighbours who have same issue. Any idea of issue and ETA on fix?

• 
  Ross R MacLean (@jamboross) reported 32 minutes ago from East Kilbride, Scotland

  @virginmedia Really pissed off with you today, my contract ends on the 22nd of December and whilst I've never had TV with you, you refused to give me the deal. Well done, YOU LOST, I AM LEAVING YOU NOW FOR GOOD.

• 
  Ally Mason (@allym08) reported 34 minutes ago from Hamilton, Scotland

  @virginmedia broadband has just stopped working in ML3 . Usual resets had no effect 11mb on M600 fibre?? Can you help?

• 
  Naomi_G_Brown (@naomi_G_brown) reported 34 minutes ago from Glasgow, Scotland

  @virginmedia hi there just wondering what's up with the Broadband in the G3 area? It has been abysmal all week, today alone it has already gone down at least 5 times... Tried calling, gave up due to on hold fatigue 💤

• 
  🌪 (@LazyHermit) reported 35 minutes ago from Clydebank, Scotland

  @virginmedia Been a Virgin customer for years. Cancelled Tv but have broadband and phone. Even my Freeview channels have been blocked on my boxes!! How churlish can a company get??😳 Freeview channels?! Show some compassion to your customers

• 
  A Smile (@ASmile34051578) reported 39 minutes ago from Glasgow, Scotland

  @virginmedia Still having issues Too mentally exhausted and disgusted to waste more time on another pointless phone call. Sought advice elsewhere and diagnosed a new set top box required. A reputable company unlike you would have delivered this and compensated me. You just don’t care do you?

• 
  maverick (@maverickMMI) reported 42 minutes ago from Glasgow, Scotland

  @virginmedia customer service is embarrassingly bad. Miss sold then hung up on after being on hold for 75 minutes Sign up with this company at your peril

• 
  Stephen Neilan (@kotr76) reported 49 minutes ago from Hamilton, Scotland

  @virginmedia thank you for the excellent customer service. 38min long phone call which has ended with being cut off. Of the 38mins, i reckon I spent a good 25mins on hold or waiting in a queue

• 
  Ellenor (@supaellie1) reported 50 minutes ago from Glasgow, Scotland

  @virginmedia this has got to be THE WORST service in the whole world. Been a virgin customer for years and years then when you bill goes up and you phone you get a good deal... promised a deal. Sitting all day waiting for instalment to phone to be told it was rejected!

• 
  Darren 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@darrenmiller75) reported 53 minutes ago from Bishopbriggs, Scotland

  @virginmedia just been on/off hold with 2 call handlers to get cut off after 1hr 40 mins regarding upgrading with black Friday personalised email I received. Absolutely disgraceful customer service.

• 
  Ross R MacLean (@jamboross) reported 53 minutes ago from East Kilbride, Scotland

  Remember when @SkyUK and @virginmedia used to give a flying **** about their customers? I have both and I'm trying to give one up, but it may be both the way things are going!!!!

• 
  ✨Charlene✨ (@KnickyEganByrne) reported 54 minutes ago from Glasgow, Scotland

  Absolute joke of a company @virginmedia call the “Customer Services” for help but staff are rude, and obnoxious & apparently need retrained if the Manager is anything to go by as the staff have been giving out the incorrect information, which i just need to accept! #pathetic

• 
  GlasgowFuk(7k) (@GlasgowFuk) reported 57 minutes ago from Glasgow, Scotland

  I hate to admit it but @virginmedia customer service / support is absolutely dreadful. Hate saying this as I worked for them for over 6 years #notahappycustomer #shockingservice #wouldntrecommend

• 
  ✨Charlene✨ (@KnickyEganByrne) reported 57 minutes ago from Glasgow, Scotland

  @virginmedia There was no resolution made! That’s part (a very small part) of the problem! And after being called a Liar by said manager I certainly will not be “clicking here” I shall be taking it further!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Axelrod (@bdpopsen) reported 8 minutes ago

  @virginmedia It’s gone down again

• 
  Matthew Wilce (@Boule_Boy) reported 12 minutes ago

  @virginmedia I'm sure they will. The fact that It'll be a week since I tried to contact you and the importance of this service I guess is of no real concern to you?

• 
  Onur Abdullah (@OnurAbdullah11) reported 12 minutes ago

  @virginmedia seriously, have had enough..... Having problems with my WiFi and no one can help..... What sort of a company is this? Someone please advise who I can contact

• 
  Has (@utdreoprt) reported 14 minutes ago

  @virginmedia I’m not getting any connection. My 4g is not working

• 
  Sam Walker (@WuWalker) reported 15 minutes ago

  @virginmedia twice now my install has been cancelled last minute (tomorrow's install, confirmed yesterday, cancelled at 19:46 tonight). Every time I call I get "transferred" & cut off & every "chat" goes nowhere. How can I cancel your services, so I can move to a good supplier?

• 
  Paul Roberts (@CamelRoberts) reported 15 minutes ago

  @virginmedia your fibre phone line is utter £&@t. Nothing but trouble since you have switched us over from our phone line. Internet down yet again. Pathetic service from you yet again, this is too regular and not worth the monthly fee.

• 
  Paul Woodworth (@PaulWoodworth13) reported 21 minutes ago

  @virginmedia Wow! That's different from what customer services told me ? They said 41 days, I finished my contract with you guys in August but was advised service switched off on the 9th of September? Confused is not the word, and Al what company in the 21st century sends out cheques ?

• 
  Minesh Patel (@MineshP21) reported 22 minutes ago

  @virginmedia when are we gonna have internet? It’s been down over three days. Can’t speak to anyone cos I get the silly automated message. Fix it I would need some compensation. I can’t work from home at all

• 
  Onur Abdullah (@OnurAbdullah11) reported 24 minutes ago

  @virginmedia There are no problems. When I tried calling I am told to buy a higher package..... Already on 350mb/s I have no wifi upstairs..... Rude man on the phone

• 
  Andy Balaam (@andybalaam) reported 25 minutes ago

  Internet down :-( @virginmedia say they hope to have it fixed tomorrow afternoon. Family is unhappy.