Virgin Media outages and service status in Glasgow, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Glasgow, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 9, 10:47 PM GMT+1.
- Internet (49%)
- Wi-fi (26%)
- Total Blackout (17%)
- E-mail (4%)
- TV (4%)
- Phone (1%)
The latest reports from users having issues in Glasgow come from postal codes G71 , G51 , G1 , G3 , G20 , G69 , G12 and G31 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 10: Problems at Virgin Media
Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Clydebank, Paisley, Cumbernauld, Bellshill, Bothwell, East Kilbride, Airdrie, Coatbridge, Hamilton, Erskine, Larkhall, and Johnstone.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 3 hours ago |
|
Glasgow
|
Total Blackout | 4 hours ago |
|
Glasgow
|
Internet | 13 hours ago |
|
Glasgow
|
Internet | 1 day ago |
|
Glasgow
|
Internet | 1 day ago |
|
Glasgow
|
Internet | 1 day ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Paul Ford 🏴🇪🇺 (@Paul_Ford80) reported from Hamilton, Scotland@virginmedia Hi, any issues affecting ML3 0QJ? Had no service on my broadband for about half an hour and its been on and off all day. Thanks.
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oor Jim (@jimnimmo60) reported from Airdrie, Scotland@O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.
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princealbertofmonaco (@WeeLemLug) reported from Glasgow, Scotland@virginmedia An absolute joke of call , Your advisor just told me to cancel my full contract !! He was laughing and joking with people whilst on the call to me , Can someone please call me ?
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dios mio la creatura 🏳️🌈🇺🇦 (@lordofanywhere) reported from Glasgow, Scotland@virginmedia is a complete and utter joke in Glasgow. Apparently there is a fault and won’t be resolved until January 5th. On Twitter, they redirect us to the service status page, which is “experience some problems” and we can’t check service status. Compensation is in order.
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The Lanarkshire Laird (@Lshire_Laird) reported from Motherwell, Scotland@virginmedia Pretty sure you could be asking fir my details in a DM. Otherwise, what was the point in replying to me in the first place. Never mind, I’ll stick to keep calling.
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Elaine Byrne (@ElaineB50245734) reported from Glasgow, Scotland@virginmedia I have a complaint and cannot find a email address for it
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Joan Murdoch (@ThistleTigger) reported from Dennistoun, Scotland@virginmedia No, it's not fixed. Same thing happening now as it did yesterday. Alexa cannot connect to Internet, yet my phone can. Echo Dot has been checked and is fine so problem is with @virginmedia
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Claire Webster (@claireWeb) reported from Glasgow, Scotland@virginmedia is there an issue with G3 area of Glasgow? Service checker not working either?
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Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia Hi, my broadband is down again, the same result intermittent connection but I've no app access I.e netflix etc. Any idea the problem and when it will be fixed?
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That Glasgow Florida Family🏴🏳️🌈 (@GlasgowThat) reported from Cambuslang, Scotland@virginmedia Bullshit! I’m gonna do everything I can on social media to let everyone know what a **** customer service and service you supply. This is not a one time thing it has been constant. I will ensure anyone thinking about joining to go elsewhere. Keep checking my page and you will see
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rach ✨ (@seawxy) reported from Motherwell, Scotlandbeen trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of my house 🖕🏽
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Craig Reid (@reid2131) reported from Larkhall, Scotland@virginmedia I had a quick start broadband kit sent out. I fitted it all. No broadband, despite 6 calls to your “help” line. Been told a different fault each call. Can this be looked into?
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David (@DRoss215) reported from Paisley, Scotland@virginmedia Unfortunately Gareth has been unresponsive I contacted him last Thursday nothing since then still no service 😡😡
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Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland@virginmedia I'm trying to contact the customer care number but I'm told thar calls are not being connected to that number (789) I'm then told to call 789 to speak to a team member...
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Ironside Design (@ironside_design) reported from Kirkintilloch, Scotland@virginmedia Hub3.0 no problems with connection and had a few other Virgin customers say the same about connections dropping out
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Scott stafford (@scottstafford87) reported from Glasgow, Scotland@virginmedia It’s connected to the network
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Elenita (@Coops_71) reported from Thornliebank, Scotland@virginmedia I’ve waited 12 hours and still have the same issue
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#YesScots Prisoner X Scotland Just Another Human (@WYesscots) reported from Airdrie, Scotland@tristanpw1 @virginmedia @RishiSunak By dipping into One's personal wealth of £700++ million accrued by robbing the ordinary poor blind & the odd global financial crash or one's O/s Tax haven accounts imho like me Tory m8s.
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Ross R MacLean (@jamboross) reported from East Kilbride, Scotland@virginmedia As a mark of respect,have you given us all the day off from the internet? Nothing working again!!! Getting pretty fed up with this, and yes I've checked your service online.
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AR #55 (@G1NG355) reported from Glasgow, Scotland@virginmedia that's us done with you guys.. We've been a customer of 30 years and incompetent staff have completed f*cked up.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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outondet (@outondet) reported@virginmedia terrible service...10 says to activate sky movies...still doesn't work.....tried phoning 150 ..still couldn't do it...sort it out @virginmedia.
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Luke (@LUKEQPR94) reportedHas Virgin Media gone down?
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Russ (@rusblake) reported@virginmedia offering new customers a package for £86 a month yet they want to charge existing customers £144 to renew for the same package. Remind me why I should be a loyal customer for another 2 years please? #martinlewis
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Ed Jones (@edujones14) reported@Rep_CareHQ @virginmedia Still no resolution.
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Tom Brown 🇬🇧🇺🇦 (@Tomtooth99) reported@virginmedia Why after three weeks and four hours on the phone to the virgin customer helpline am I still locked out of my account? I’ve been told it would take 5 days nothing happened then 24 hours nothing happened the latest is 72 hours.
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Kip Williams (@kipwilbo) reported@virginmedia Yeah I'll do that later as I've had to go to the pub for the second half as the service is pay you for is ****. The volume drops out constantly and the buffering is because you throttle during games to stop pirates, ends up interfering with paying customers
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Clinton (@clintontayls) reported@virginmedia very unhappy with our tv service that hasn’t worked properly for 2 weeks despite a replacement box🤬😥…..not easy to phone you either!!
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Clive Carter (@clive_carter01) reportedWhy the hell are @virginmedia so poor??
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I_AM_SG (@Mrs_SGee) reported@virginmedia Please can someone tell me why my daughter (heavily pregnant and working from home) and is an existing customer, has moved into a new a new house (on a main road) 4 wks ago only to be told today that the engineer booked (weeks ago) has cancelled! 1/2
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Ricky Butcher (@rickybutcher_) reported@virginmedia 5 mins left in the match & forced to sit through 3x 20/30 second ads for Real Madrid Vs Bayern Munich. I promise you, whatever pennies you're gleaning from people tuning in late they are wildly offset by those who'll swear never to give you another penny otherwise.