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Virgin Media Outage Report in Glasgow, Scotland

Why is my Virgin Media service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Glasgow come from postal codes G71 , G51 , G1 , G20 , G69 , G5 , G31 and G11 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bothwell, East Kilbride, Bellshill, Motherwell, Paisley, Airdrie, Clydebank, Coatbridge, Cumbernauld, Hamilton, Erskine, Larkhall, Johnstone, and Blantyre.

CityProblem TypeReport Time
Glasgow Wi-fi 13 hours ago
Glasgow Wi-fi 19 hours ago
Glasgow E-mail 2 days ago
Glasgow Wi-fi 2 days ago
Glasgow Internet 2 days ago
Glasgow TV 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • Hollz2012
    Holly McCormack 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@Hollz2012) reported from Paisley, Scotland

    Tried to phone @virginmedia to cancel my services and their system was down. How convenient 🤔

  • wearekasule
    kasule (@wearekasule) reported from Coatbridge, Scotland

    @Cliff_Hill @spindlingdude @virginmedia Bobbys got 4 mates coming for a ‘sleep over’ I may have to get some board games out. Down completely now. 😩

  • TichWatson
    Richard Watson (@TichWatson) reported from Glasgow, Scotland

    @virginmedia have turned out to have terrible customer service #pishpoor left in a queue to tell them I’m leaving. This is the third time. Slave labour using cheap call centres in Asia but charging customers through the nose

  • hotgemMGMT
    clair crawford (@hotgemMGMT) reported from Glasgow, Scotland

    @TichWatson @MissHykinMaths @virginmedia That's why I left them, on top of consistent broadband issues

  • Doug1tux1
    Douglas lindsay (@Doug1tux1) reported from Glasgow, Scotland

    @virginmedia I am totally disgusted by your company’s disregard and lack of care towards a phone line that is not working when that phone line is part of a community care alarm system as a lifeline for medical emergencies. 24 hours is too long for a lifeline to not be working.

  • chrismc1957
    Chris McDaid (@chrismc1957) reported from Newton Mearns, Scotland

    Ok @virginmedia I’ve had no email for 2 days. Was told it was a system outage but somehow my wife and son can access theirs. What’s going on!

  • Fitzy_07
    Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland

    @virginmedia I checked the link last night and it told me there where no broadband issues, however mines and others from the street where down. Seems to be back up and running now

  • squawkbox
    Will 🇪🇺 (@squawkbox) reported from Glasgow, Scotland

    @virginmedia As outlined in the original tweet, there is an issue with channel 624, France 24 English HD, the audio and video are not in sync. It is still ongoing. If you've access to it, watch the lips of the broadcaster and note they don't move in sync with the audio.

  • StevenMcKelvie
    StevenMcKelvie (@StevenMcKelvie) reported from Glasgow, Scotland

    When you try to find an area for your own house and @virginmedia is not in the area 😫 Adult hood sucks.

  • Doug1tux1
    Douglas lindsay (@Doug1tux1) reported from Glasgow, Scotland

    @virginmedia boasts and brags about their hub 3 being the best ever, the only thing they are the best ever at is the amount of times they go offline, thankfully @VodafoneUK has a decent network i am able to stay online unlike my hub3

  • IAmPStew
    Paul Stewart (@IAmPStew) reported from Barrhead, Scotland

    Gonna answer your phones @virginmedia am wanting to cancel my account! Been on hold for over 40 mins!

  • seanpdkelly
    Sean Kelly (@seanpdkelly) reported from Coatbridge, Scotland

    @virginmedia having nothing but issues with your WiFi! Regretting switching over. Nightmare.

  • graemeT2010
    graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland

    @virginmedia my WiFi light is flashing on and off on my 3.0 hub can you help

  • squawkbox
    Will 🇪🇺 (@squawkbox) reported from Glasgow, Scotland

    @virginmedia It only happens with this channel, it doesn't happen with any other channel. The issue also affects a friend of mine that lives in Birmingham, so suggests an issue with the source. I have rebooted, same issue.

  • TheRangersBear
    ℛᴀɴɢᴇʀs ℬᴇᴀʀ® (@TheRangersBear) reported from Motherwell, Scotland

    @johnmclaren1972 @virginmedia That was why I left them for Sky but they NEED to guarantee your price for the term of your contract now or your legally entitled to terminate your contract there and then.

  • GOTHICGUY270477
    ALAN (@GOTHICGUY270477) reported from Cambuslang, Scotland

    @virginmedia This is the second time you lost my house number you gave me free movies for 3 moths then assured me it wouldn’t happen again and it has I’m also going to Ofcom about your recommend a Freind feature I did it the right way and I’m be treated like an idiot

  • frebs
    レ カ ラ (@frebs) reported from Glasgow, Scotland

    @virginmedia your 150 and 0345 customer service numbers aren't working btw

  • Fitzy_07
    Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland

    Yasss...my @virginmedia wifi and tele has went down...top service guys 😂

  • Doug1tux1
    Douglas lindsay (@Doug1tux1) reported from Glasgow, Scotland

    @virginmedia You might have the smallest and smartest v6 TiVo box, but a: I don’t have a v6 I got an pre v6 box, b: the v6 is has been out for years so unless there is a v7 coming out for every customer in September your mention of the v6 doesn’t justify £3.50 increase for everyone

  • graemeT2010
    graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland

    @virginmedia wonder if you could help me got the WiFi 3.0 hub and the green WiFi light keeps flashing.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • GemmaPoulter6
    Gemma Poulter (@GemmaPoulter6) reported

    @virginmedia I seam to still have intermittent problems but iv restarted everything again this morning checked all the cables etc

  • DuckMT7
    Duck (@DuckMT7) reported

    @virginmedia Hello, my broadband has been down since yesterday. I have switched on/of and tried the reset button too. The problem remains. I have solid green WiFi symbol and solid green bar (but sometimes flashes) and the two arrows keep flashing green (sometimes switching off).

  • RichardCHoskins
    BeegRich (@RichardCHoskins) reported

    @virginmedia I’ve set a 48 hour deadline for your customer services to come back and advise.

  • IamAbulShelby
    𝔸𝕓𝕦𝕝|𝕊𝕙𝕖𝕝𝕓𝕪 (@IamAbulShelby) reported

    @virginmedia my internet connection has been down in BB10 area..can you let me know when it will be back up and running please

  • zonethreeeast
    Z3E (@zonethreeeast) reported

    @virginmedia I have tried to file a complaint. And it hasn’t worked because your system is preventing me.

  • robffc88
    Robffc88 (@robffc88) reported

    @virginmedia It told me to reboot the hub because I do t have any issues with connectivity but I didn’t have any problems at the time, the issue comes at night and sometime throughout the day.

  • LizTray
    Liz Tray (@LizTray) reported

    @virginmedia Done it, engineer coming on Thurs but you've let this problem go on and lied about what it is (it is NOT an intermittent outage in the area, it's a hardware issue). There should be compensation for this, days, weeks without proper service. It's not on.

  • fencemaster
    Fencemaster (@fencemaster) reported

    @O2 @GoodThingsFdn @virginmedia #O2 has gone from bad to worse. A decline in overall customer service and now little to no signal all of 25 miles from London. 18 years of loyalty and this is what I get is it? Looking to move to a supplier with a service that works right now.

  • Miahadams
    Muna barasab (@Miahadams) reported

    @virginmedia @BBCNews @SheffieldStar I tryed to make a complaint and was told not to pick up the phone are you not understanding what am saying

  • Leafonthewinds
    Ross Flanigan (@Leafonthewinds) reported

    @virginmedia Thanks for the reply. Both. It drops off and then comes back some time later. Hub doesn't even show the problem most of the time. Speed sometimes fast...sometimes disconnected! Apparently a problem that needs 24 hrs to resolve....for last 4 days...