Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G72, G12, G32, G78 and G43.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 02/27/2026 04:05

February 27: Problems at Virgin Media

Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Erskine, Motherwell, Airdrie, Cumbernauld, Larkhall, Johnstone, Bellshill, Bothwell, Hamilton, Blantyre, Uddingston, East Kilbride, Coatbridge and Paisley.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow TV
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @virginmedia 😴 just fix it

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @virginmedia I’ve followed all these steps and been on phone waiting on Technical for 45mins. There was a known issue yesterday that was being fixed apparently. Since then no broadband access.

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @virginmedia Wow that community page hasn’t filled me with. You have endless pages of unhappy users it seems and with similar broadband issues.

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @virginmedia Since last Friday I have spent over 4.5hrs in queues for your Teams with no avail. I’ve tried the community forum, live messages, you’re site (which is down) so this has been ongoing but with no resolve from you.

  • dgmackenzie_uk David MacKenzie (@dgmackenzie_uk) reported from Cambuslang, Scotland

    @virginmedia is there an email address I can report a problem. All services went down at 17.15 for last three evenings and I'm struggling to explain to call centre. Thanks.

  • euankirkpatric1 Euankirkpatrick (@euankirkpatric1) reported from Glasgow, Scotland

    @virginmedia please can you help me with my 200 mb broadband it keeps crashing a lot and all most impossible to play online gaming on the verge of cutting it of and going with another supplier please help thanks

  • weenixxx Nicola (@weenixxx) reported from Glasgow, Scotland

    @virginmedia You’ll have the recorded call. He hung up on me without resolution of notifying me

  • graemeT2010 graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland

    Can you please is there a issue with WiFi 3.0 hub WiFi light is on and the arrows lights are flashing help @virginmedia

  • weenixxx Nicola (@weenixxx) reported from Glasgow, Scotland

    @virginmedia your customer service agent has just hung up on me after you gave me terrible service and I asked to speak to a manager. Very very unhappy!!!

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @Kevin38801124 @virginmedia I’m trying to get out of the contract. The hassle is too much. Every couple of months something happens and it’s never resolved accordingly. The amount of engineer visits I’ve had. Ridiculous

  • CalumLewsley 🍀Cal😎😝 (@CalumLewsley) reported from Glasgow, Scotland

    Anyone know a better wifi deal than virgin media as theres no point paying over 60quid a month for a ******* SHITE wifi signal keeps dropping

  • welshref Paul Collier (@welshref) reported from Glasgow, Scotland

    Also, Virgin Media lost a long standing and loyal customer for their awful communication and lack of loyalty.

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @Kevin38801124 @virginmedia 2 attempts at contacting their tech dept. 90mins in total waiting, I gave up. They directed me to a forum for help. But all that showed me was I wasn’t alone. 😡

  • weenixxx Nicola (@weenixxx) reported from Glasgow, Scotland

    @virginmedia Still no further forward with this issue! Customer services just hung up on me!!! Terrible service from you!!!! @virginmedia Not recommended!!!

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @scottmaguire4 @Kevin38801124 @virginmedia I tried retentions previously but because I had 20months still in my contract (I’ve been with them 9yrs but apparently package changes mean new contract dates) they weren’t giving s ****.

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    Still broadband issues in my area G4 @virginmedia This has not been sorted since Friday despite the message online that it was.

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @Kevin38801124 @virginmedia They don’t care. Cancel and they’ll bill you for the remainder of your contract and do this til you give in and pay, even if the service is so appalling you’ve had to cancel. Even from their own site the amount of frustration is awful. And to direct an irate customer to that 🤯

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    Still no broadband. Since yesterday 12.30pm @virginmedia Ridiculous service.

  • fatshez Chris (@fatshez) reported from Glasgow, Scotland

    @virginmedia Done twice. Still no service.

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @virginmedia Still no service. It seems to connect then disconnect itself. This has been from Friday 12.30pm til today..

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • dodger0703 Captain Hindsight (@dodger0703) reported

    @virginmedia I have checked Uswitch and seems i can get v similar Sky package for 1/2 what I pay virgin. Will book an install for Easter holidays and then will 'try' to cancel all my virgin services. Not your fault, but existing customers treated shoddily.

  • sarahliuk Sarah Li (@sarahliuk) reported

    @virginmedia £114.84 in total. 3 days total loss of service; 3 days don’t install your services on the promised day; 3 days don’t turn up on the promised day of an appointment.

  • PapaFratelli Hey You Guys (@PapaFratelli) reported

    @virginmedia If you tell me there's an outage but it'll be fixed by a certain time, then fix it. Don't keep changing it - if you're not going to fix it for a few days, tell me so I can plan. 16/3 23:00 17/3 10:00 17/3 18:00 17/3 22:00 18/3 10:00 And just changed to 19/3 10:00.

  • Floofywolf0 WinterWolf (@Floofywolf0) reported

    STOP PUSHING BACK THE FIX TIME @virginmedia

  • Kojogo96 KJ (@Kojogo96) reported

    @virginmedia Hello, I am now accessing from Firefox - not working; says the username/password isnt recognised. But I have changed anything since I last accessed it (it was months ago I last signed in) so it should still be fine?

  • billyg2107 Billy Gaskell (@billyg2107) reported

    @virginmedia would be alright if your wifi worked 👍 you know the thing we pay you for that never works

  • elise_john85 Elise (@elise_john85) reported

    Always a fun Friday when @virginmedia take away your internet connection and @O2 don’t provide a good enough signal for a decent hotspot. It’s not like I’ve got important deadlines today 🙄🙄

  • JoHarris2015 Joanne Marie Harris (@JoHarris2015) reported

    @virginmedia how do I log a complaint please?

  • sarahliuk Sarah Li (@sarahliuk) reported

    @TarekZam8 @virginmedia We’ve been having the same issues. Now more like 54 hours. Unbelievable really and the upbeat replies you are getting are totally off tone.

  • _pitchy Matt P (@_pitchy) reported

    @virginmedia Just getting a standard help site?