Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G72, G5, G43, G12 and G66.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 03/10/2026 17:10

March 10: Problems at Virgin Media

Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Coatbridge, Cumbernauld, Hamilton, East Kilbride, Erskine, Motherwell, Airdrie, Larkhall, Johnstone, Bothwell, Blantyre, Uddingston and Paisley.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow E-mail
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • GiggsyBlantyre Alan Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland

    @SupportPDC **** them then mate! Having a similar problem with @virginmedia - given them ample opportunities to sort an issue, no joy. Just cancelling the direct debit instead, that’ll instigate them to contact me!

  • Hughesy48 John Hughes (@Hughesy48) reported from Glasgow, Scotland

    @virginmedia Not surprisingly told that I couldn't be transferred to a manager then told they'd transfer me to collections, incompetence of the highest order, shameful customer service, another hour and a half wasted! 😡

  • GiggsyBlantyre Alan Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland

    @virginmedia Potential cancellation. My mother was present at the time of the call, and I wanted to discuss options, whether to downgrade/cancel. But contact centre were so unhelpful.

  • brazenprods brazen productions- jules hussey (@brazenprods) reported from Glasgow, Scotland

    Just had to increase my @O2 data allowance cos my @virginmedia is so bad my phone switches to mobile data all the time.

  • bewilderedboy Bewildered Boy (@bewilderedboy) reported from Glasgow, Scotland

    Plan for today was to binge Mindhunter season 2 but thanks to @virginmedia for taking my broadband down that's not happening. Not happy

  • Hollz2012 Holly McCormack 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@Hollz2012) reported from Paisley, Scotland

    @virginmedia Need to discuss an o/s balance and also discuss why after I called to cancel 2 months ago, when I was billed again it was still at the higher rate / can’t afford and now cut off entirely.

  • 19nine78 19nine78 (@19nine78) reported from Motherwell, Scotland

    @virginmedia Now if either of your call handlers had sent me that earlier I could have made an informed decision 😂 Appreciate you can't access details on here but you've been more helpful than anyone else. Complaint sent via website form as well. Sadly, your probably losing a customer

  • sffallon1 Stephen Fallon (@sffallon1) reported from Hamilton, Scotland

    @virginmedia Absolutely shocking broadband, don’t join Virgin media folks, I upgraded last month and WiFi signal is shocking , better of with old dialup 😡😡

  • Hughesy48 John Hughes (@Hughesy48) reported from Glasgow, Scotland

    @virginmedia Just been on web chat for 45 mins then phone call for 25 mins to someone who doesn't understand or doesn't want to understand, waiting on hold again, disgraceful customer service.

  • bewilderedboy Bewildered Boy (@bewilderedboy) reported from Glasgow, Scotland

    @jasmclaughlin2 @virginmedia The virgin app says its an issue in my area and its down till tomorrow afternoon. Not amused.

  • Hughesy48 John Hughes (@Hughesy48) reported from Glasgow, Scotland

    @virginmedia I will be lodging a complaint followed by cancelling my contract.

  • disvalentine David (@disvalentine) reported from Clydebank, Scotland

    @virginmedia Checked nothing helpful there! Why is my internet having issues today you must know if the area affected

  • Fitzy_07 Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland

    @virginmedia I'll ask for the reference if I get through again. The chap on the phone read the complaint back and it wasn't what I'd discussed

  • Hughesy48 John Hughes (@Hughesy48) reported from Glasgow, Scotland

    @virginmedia Unfortunately you've had your chance, this has been the issue since February this year and you either don't have the staff equipped to resolve or plainly just don't want to resolve.

  • pamelawhite1981 Pamela White (@pamelawhite1981) reported from Paisley, Scotland

    @addiej27 @virginmedia Nope they said it would be 24-48 hours. Longer than it took to cancel my account

  • disvalentine David (@disvalentine) reported from Clydebank, Scotland

    @thepenGW @virginmedia Yea mate me too been with them 15 years & be better leaving & coming back seriously considering @SkyUK especially as our wifi down AGAIN & they want an extra £25 a month from me for same package i currently have!!

  • jimmyp314 Jimmy Prentice (@jimmyp314) reported from Glasgow, Scotland

    Missus been on fone for over half an hour to cancel our @virginmedia subscription but person couldnt help n pit us thru to someone else so been on hold for another 15 mins... hey @richardbranson aint ur pockets fat enough... disgraceful 😡😡😡

  • g_mccutch G.M (@g_mccutch) reported from Hamilton, Scotland

    @virginmedia Fortunately, though unable to resolve the problem, the 4th person I spoke to didn’t feel the need to hang up on me or lie and has arranged an engineer visit for next week. All this after listening to the same hold music for a combined total of 83 minutes (3/3) 👍🏼

  • Fitzy_07 Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland

    @virginmedia They put on the notes that I wanted to register a complaint but never registered it as a complaint...so there's no reference 😂😂😂

  • disvalentine David (@disvalentine) reported from Clydebank, Scotland

    @virginmedia internet down again in Glasgow area...😡 Why this time

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LallyDav Davinder Singh (@LallyDav) reported

    @virginmedia My complaint was raised on phone. Before I was told request was raised but yesterday I was told there is no request. Even if there is a request it won’t proceed if @virginmedia are waiting for info from me. Why does the txt asks me to reply with CHAT if it’s outbound number?

  • lexburnett86 Lex Burnett (@lexburnett86) reported

    @virginmedia And you think that system is conducive to great customer service ? THINK AGAIN!!!

  • Woodij_ Woody I.J (@Woodij_) reported

    @virginmedia Ah this stupid question again. Both. ‘loyal’ customer I shouldn’t be paying double the price of new customer. Nor should I be paying anything when I’m getting 8% speeds what I pay for (16% of your so call GUARENTEED speed). Irrelevant, leaving today & advise everyone to avoid you

  • RowlesSusie1060 Susie Thomson (@RowlesSusie1060) reported

    @Thunderfairy @virginmedia Vodafone are just as bad

  • sevenbeescafe Brighton Food Factory Iain (@sevenbeescafe) reported

    @virginmedia I am very unhappy with your use of bots on WhatsApp to do customer service. I am a very long term customer and just want to talk to a human being about my package not keep answering the same questions on WhatsApp

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia NO BECAUSE YOU HAVE BECOME UNCONTACTABLE A KING TERM CUSTOMER SINCE AROUND 1999 AND TREAT ME NOW LIKE SOMETHING YOU HAVE WIPED OFF THE BOTTOM OF YOUR SHOE HOME PHONE NOT WORKED FOR ABOUT 3 YEARS BUT STILL BEEN PAID FOR I SHOULD BE REFUNDED FOR THAT MAYBE I WILL CONTACT T.S.

  • kevanderson83 Kevin Anderson (@kevanderson83) reported

    @virginmedia Ok I’ve tried that,at my wits end trying to contact you guys,what seriously is the problem?You guys are one of the biggest communications companies in uk and takes over an hour to get through and always get disconnected. What is the excuse?You should be ashamed and embarrassed !

  • lexburnett86 Lex Burnett (@lexburnett86) reported

    So I've been with @virginmedia for over 5 years they want to charge me £80 for a package that cost £28 for new customers. Loyalty gets you nowhere these days. Oh well they've lost a customer for life. #DaylightRobbery

  • klabond Karen 💙 (@klabond) reported

    @virginmedia 2/2....I get back to where it suggests I sign in & at no time does it give me the option to test. Please can you advise?

  • Michell74656510 Michelle Brooks (@Michell74656510) reported

    @virginmedia Thanks I have done this on many occasions. I have spoken to lots of people from customer service. I am stuck as can't get a BT line. The last person I spoke with who want trying to increase my payments increased my speed a little-to what our contract should have been.