Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Glasgow come from postal codes G71, G51, G1, G5, G72, G66, G12 and G32.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 03/13/2026 08:45

March 13: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Clydebank, Bellshill, Coatbridge, Cumbernauld, Hamilton, East Kilbride, Erskine, Motherwell, Airdrie, Larkhall, Johnstone, Bothwell, Blantyre and Uddingston.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Total Blackout
United KingdomGlasgow Total Blackout
United KingdomGlasgow Wi-fi
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • annmarh Anne Marie (@annmarh) reported from Glasgow, Scotland

    @virginmedia And I have already used the scanning service about 6 weeks or so ago . TV is directly wored to router and has no broad band connection either

  • finnsgran eileen haugh (@finnsgran) reported from Motherwell, Scotland

    Been waiting for help from Virgin Media since 18 th October surely someone has read my message by now

  • jimbauld Jim Bauld (@jimbauld) reported from Glasgow, Scotland

    Getting absolutely fed up with the pixelation on @virginmedia during live HD broadcasts... paying far too much to get this crap

  • jamboross Ross MacLean (@jamboross) reported from East Kilbride, Scotland

    @virginmedia Please contact me ASAP about my complaint. I was driving when your advisor contacted me and wasn't able to talk. Yet again my broadband is incredibly slow. I dont pay for slow broadband, but it appears that you charge me for it nonetheless.

  • PantheraComms Maureen (@PantheraComms) reported from Paisley, Scotland

    When you get in from work late and just want to catch up on @Stranger_Things and can’t because, for the umpteenth time @virginmedia is down in PA1. Seems routinely to have problems after midnight yet they never admit to any issues. 💩

  • CarolePaton Carole Paton (@CarolePaton) reported from Paisley, Scotland

    @virginmedia Too complicated for a message and Customer Care.......just didn’t.

  • finnsgran eileen haugh (@finnsgran) reported from Motherwell, Scotland

    Can anyone tell me how to get through to virgin media sat on phone on sat for 1 hour45 mins got cut off now on messaging for1 hour 38 mins no reply .... atrocious customer service

  • annmarh Anne Marie (@annmarh) reported from Glasgow, Scotland

    @virginmedia I have also tried the chat service . That was truly useless . Operators with set answers and no ability to deviate from the set answers

  • annmarh Anne Marie (@annmarh) reported from Glasgow, Scotland

    @virginmedia I did my maximum number of system checks yesterday and your operator did it too . Today when I first did there were problems identified and there are 2 ongoing issues with TV but no better and no information tonight

  • annmarh Anne Marie (@annmarh) reported from Glasgow, Scotland

    @virginmedia I have no idea how to book an engineer without another frustrating call . I am hoping that ad the TV issues are resolved my internet will be fixed

  • mick_demarco Housty (@mick_demarco) reported from Larkhall, Scotland

    @virginmedia There's no known issues.

  • annmarh Anne Marie (@annmarh) reported from Glasgow, Scotland

    @virginmedia Now I still have no broadband and am waiting on a call back but I am sorry your customer service is not good

  • djtiggeh Tigg-Pupp (@djtiggeh) reported from Paisley, Scotland

    Gotta laugh. My @virginmedia home phone is not working yet they want me to call on my virgin media phone to resolve fault. I am NOT paying over inflated charges from another line to fix my landline

  • annmarh Anne Marie (@annmarh) reported from Glasgow, Scotland

    @virginmedia Still no internet and of course no call back that was promised . Your app now at least admitting there is an issue and saying will be fixed later today . I can only wait and see

  • TomWatson1971 Tom Watson (@TomWatson1971) reported from Glasgow, Scotland

    @joelycett Used the text chat service of @virginmedia once. Response after 3 days waiting was to call their helpline. Only got through on the 4th attempt on the helpline, after first 3 attempts disconnected after an hour on hold. 😁😅

  • annmarh Anne Marie (@annmarh) reported from Glasgow, Scotland

    @virginmedia Still no internet @virginmedia . Website not says no issues again anyone else in Glasgow having problems with virgin media

  • mick_demarco Housty (@mick_demarco) reported from Larkhall, Scotland

    @virginmedia been on hold for 40 minutes waiting for tech support over my WiFi disabling itself and I have an important Skype call in a couple of hours.

  • MauriceLogie Maurice Logie (@MauriceLogie) reported from Hamilton, Scotland

    @vmbusinesshelp @ady315 @vmbusiness Still no internet connection - that’s 4 days . Have called @virginmedia several times and told we don’t appear to have a problem!!!! #shockingservice

  • mick_demarco Housty (@mick_demarco) reported from Larkhall, Scotland

    @virginmedia Yes. WiFi keeps disabling itself and particularly on phones it's doing this and running very slow. Ran a WiFi speed checker and tried restarting the modem many times

  • decostop JOHN C (@decostop) reported from Glasgow, Scotland

    @chateauxwindy @LadyCatHT @SkyHelpTeam @Ofcom I now pay for a landline with @virginmedia because it would be more expensive to have broadband only 🤔 I have never used the landline, there is no phone plugged into it, no idea even what my number is.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • djHaribo55 Adam Lang (@djHaribo55) reported

    @virginmedia also received an e mail on 28 september saying customer services would get back to me within 28 days. Anyone care to guess the punchline??? What a scummy company!!

  • victimsvoice73 Victims Voice (@victimsvoice73) reported

    After being with @O2 for many years since they merged with @virginmedia both me and my father whose on @virginmedia are having problems connecting all the time and as he’s 79 and we both need the phone think it’s time to change when contract ends really worries me unreliable

  • suejacob20 sue taylor (@suejacob20) reported

    @virginmedia Not about being successful. Your site was down most of the day and ticket touts already have them in resale. Disgusting

  • Trilbyfy Serj (@Trilbyfy) reported

    @virginmedia Congratulations on being the worst ISP (Internet Service Provider) of 2022. When the Internet does work it's not at the speeds I pay for. Your Top 3 suggestions for fixing WiFi. Turn it On & Off again, Reset your Hub, Wait 24 Hours and see that nothing has changed.

  • cigraphics CIGraphics (@cigraphics) reported

    @virginmedia my router is completely dead. no lights nothing. i check the power adapter and that's fine. also not having support 24/7 for an internet company is completely unacceptable. How am I going to be able to work since I work from home ?

  • purplemonkey790 Ceri Robson (@purplemonkey790) reported

    @virginmedia endless drop outs on my internet today. And all week. Disrupting my work, and the next available technician call out date is Wednesday? So, no internet for me til then? What a joke. No end of issues with you. Can anyone recommend a better internet provider?? I’m done

  • DanielFinch76 Daniel Finch (@DanielFinch76) reported

    Who else has had trouble with @virginmedia when trying to cancel their package within 14 days cooling off period? They are a joke!

  • raffertysboro raffertysboro (@raffertysboro) reported

    Appalling service!!! My family have been with Virgin since it was Comcast in the UK, tried to leave because our TV signal has not worked for since August, despite complaints, been called a liar, told we are not allowed to leave for another 30 days!!! @virginmedia @LutzSchueler

  • Shaunanicole25 Shauna Thompson🖤 (@Shaunanicole25) reported

    @virginmedia your company is causing my way to much stress, my box is clearly broken as my internet cuts out 24/7, but yet your services refuse to help me and tell me everything is okay!

  • HallElliott Elliott Hall (@HallElliott) reported

    @virginmedia if I could choose an alternative supplier I would, but given that I pay my contract in full the least you can do is live up to your part of it. I am receiving an average of 10% of my 200mbs bband service and right now 0.85mbs WiFi - no 5g service. #RubbishService