Virgin Media Outage Report in Glasgow, Scotland
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The latest reports from users having issues in Glasgow come from postal codes G5, G3, G22, G1, G53, G33, G44 and G4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Uddingston, Hamilton, Johnstone, Paisley, Cumbernauld, Coatbridge, Bellshill, Motherwell, Airdrie, Erskine, Clydebank, Renfrew, Larkhall and East Kilbride.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Uddingston |
Internet | |
| Hamilton |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Willem_Wikkelspies
(@spongebath63) reported
from
Dennistoun, Scotland
@virginmedia I'm trying to contact the customer care number but I'm told thar calls are not being connected to that number (789) I'm then told to call 789 to speak to a team member...
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The Lanarkshire Laird
(@Lshire_Laird) reported
from
Motherwell, Scotland
So @virginmedia broadband and tv appears to be down (again) for hours and their webpage to check service status is offline. I’m currently having to connect my work laptop to my personal phone just to work. This is not good!
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Alexander Adair 🌙
(@AlexxAdair) reported
from
Glasgow, Scotland
@virginmedia Literally calling to cancel my package and I can’t get through
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oor Jim
(@jimnimmo60) reported
from
Airdrie, Scotland
@O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.
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don mackeen
(@donmackeen) reported
from
Glasgow, Scotland
@virginmedia That's useless. The service comes and goes, so you won't compensate me. And if have to deal with a "service" that continually cuts out
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don mackeen
(@donmackeen) reported
from
Glasgow, Scotland
@virginmedia The service checker tells me either nothing, or - as in the screenshot - something completely contradictory. There is no way to communicate with anyone and yet, strangely enough, you still charge me for a service which only works intermittently.
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princealbertofmonaco
(@WeeLemLug) reported
from
Glasgow, Scotland
@virginmedia An absolute joke of call , Your advisor just told me to cancel my full contract !! He was laughing and joking with people whilst on the call to me , Can someone please call me ?
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don mackeen
(@donmackeen) reported
from
Glasgow, Scotland
@virginmedia Service still screwed up, any ideas when this will be fixed @virginmedia?
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ZanderCurrie
(@zandercurrie) reported
from
Paisley, Scotland
@virginmedia Wifi not working at all also not letting me watch any live tv?
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Respawn Doesn't Respond
(@PotatoAimZero2) reported
from
East Kilbride, Scotland
@virginmedia Connection keeps cutting every 45 or so minutes. Receiving 0 to no network what so ever at any giving time. "Unstable network". Before you asked yes the router has been reset and tested multiple times. Turned off and on and yet still the same issue.
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don mackeen
(@donmackeen) reported
from
Glasgow, Scotland
@virginmedia had the technician come out today after days of patchy service. Got the hub changed, and ... Service still terrible. And now I'm to wait "24 hours"...
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bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
@virginmedia The ‘step by step help’ doesn’t help. It tells me thing I already know - restart hub check connections, reset.
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bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
@virginmedia As I said earlier, I’ve had no internet for the past month and continue to be charged. I can’t use most of your support services as I’ve never been sent any of my customer information @virginmedia
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Willem_Wikkelspies
(@spongebath63) reported
from
Dennistoun, Scotland
@virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!
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Willem_Wikkelspies
(@spongebath63) reported
from
Dennistoun, Scotland
@virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!!!!!!!!!!!!
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Anne Marie McPhee
(@nuttynanaannie) reported
from
Motherwell, Scotland
@virginmedia Hi, my broadband is down again, the same result intermittent connection but I've no app access I.e netflix etc. Any idea the problem and when it will be fixed?
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Joan Murdoch
(@ThistleTigger) reported
from
Dennistoun, Scotland
@virginmedia No, it's not fixed. Same thing happening now as it did yesterday. Alexa cannot connect to Internet, yet my phone can. Echo Dot has been checked and is fine so problem is with @virginmedia
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TDR-Dazabelle 👑
(@DarrenMcGuigan5) reported
from
Dennistoun, Scotland
Anyone else having issues with @virginmedia today I can't get online no signal Nada
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Hugh Moan 💙
(@weeshug72) reported
from
Glasgow, Scotland
@virginmedia The solution is leaving so I don't have to use more electricity.
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Iain Montgomery
(@H0raceWimp) reported
from
Dennistoun, Scotland
@virginmedia What am I supposed to do when your systems fail and there is no-one to contact for a fix?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BCGolf EDINBURGH
(@BCGolf2) reported
@virginmedia I am family of the account holder and as I did not have the password the call consultant would not help and again it was noted they still have no dementia flag on their account.
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Avril
(@dragon15a) reported
@virginmedia Why no letter? The email doesn’t explain the increase or break it down THAT’S WHY I’M ASKING!!
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Indanews
(@indanews11) reported
@virginmedia over 20 years and will be looking at cancelling that service too. Once I have cancelled all my accounts affiliated with Virgin Media, my next step will be to file a complaint with the financial ombudsman and seek compensation……
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GM Jordan
(@GM_Jordan) reported
After over 2wks of going round & round in circles with @virginmedia can anyone recommended a broadband provider that has good speeds & good customer service. Being #deaf I don't need a landline, but stable broadband is a must.
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Avril
(@dragon15a) reported
@virginmedia It doesn’t matter to what time you’re open, I never get to speak with someone!!
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Peg Leg Lou
(@lou_hewett) reported
@virginmedia They didn’t suggest anything. I have tried all the tests through the Virgin Media app and have moved my router as recommended. It is mostly WiFi but sometimes impacts wired connections. There are no local issues.
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Pat O'Rourke
(@PatsyORourke) reported
@virginmedia over a week now despite contacting customer services: App not accessible CS2400 Sorry, BBC Launcher isn’t launching at the moment. Please try again later. If this issue continues, call 150 from your virgin media phone, What’s happening?
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Indanews
(@indanews11) reported
@virginmedia Your customer service personnel have threatened me with £250 disconnection fee. What about the £thousands I have paid over the 15+ years. It’s time a claimed some of that back and take my customer elsewhere. Vile customer service. Total vile.
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Farooq
(@Bo552023) reported
@GrumpyBangali @virginmedia Bro, the issue has been going on since November. I keep calling them; they keep telling me someone will call back and they never do. I have nothing left to do than cancel my DD or switch suppliers.
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NeilD
(@N31L7575) reported
@virginmedia Sorry but in a sector with much competition and when customers are being squeezed for every penny, I cannot see value in this. Think you may have lost a customer maybe 2 depending on what my elderly mothers account offers up. 1/2