1. Home
  2. Companies
  3. Virgin Media
  4. Glasgow
Virgin Media

Virgin Media outages and service status in Glasgow, Scotland

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Virgin Media generated 5 outage signals in the last 24 hours around Glasgow, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 10, 6:46 PM GMT+1.
  • 50% Internet (50%)
  • 25% Wi-fi (25%)
  • 17% Total Blackout (17%)
  • 5% TV (5%)
  • 3% E-mail (3%)
  • 1% Phone (1%)

The latest reports from users having issues in Glasgow come from postal codes G71 , G51 , G1 , G3 , G20 , G69 , G5 and G12 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Clydebank, Paisley, Cumbernauld, Bellshill, Bothwell, East Kilbride, Airdrie, Coatbridge, Hamilton, Erskine, Larkhall, and Johnstone.

CityProblem TypeReport Time
Glasgow Internet 13 hours ago
Glasgow Total Blackout 16 hours ago
Glasgow TV 19 hours ago
Glasgow Internet 19 hours ago
Glasgow Internet 24 hours ago
Glasgow Internet 1 day ago

Nearby cities with recent reports

Paisley

2 recent signals

5 days ago
Motherwell

1 recent signals

3 days ago
Clydebank

1 recent signals

4 days ago
Cumbernauld

1 recent signals

6 days ago
Bellshill

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • rjmfulton
    𝕽𝖚55𝖊𝖑𝖑 𝕱𝖚𝖑𝖙𝖔𝖓 (@rjmfulton) reported from Thornliebank, Scotland

    @virginmedia hi, just wondering if your support staff are trained on identifying and handling complaints properly? So far “to express my dissatisfaction” and “I would like to complain” haven’t worked.

  • LoraineRiddick2
    Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland

    @virginmedia There is no dial tone and I’ve tried another phone and line is still dead, so it must be the socket that is broken. I’m out now until 1230 if someone can arrange even a web chat as it’s almost 2 months without phone.. Ty

  • nuttynanaannie
    Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia Can anyone advise when I will have Internet. Been down since early hours and I return to work from home tomorrow. J6st says there's intermittent connection issue.

  • Coops_71
    Elenita (@Coops_71) reported from Thornliebank, Scotland

    Working from home is great fun when @virginmedia goes down and you’ve got a deadline.

  • HotspurHurly61
    HotspurHurly61 🤍⚽💙 (Sean Hurl; Legacy Fan) (@HotspurHurly61) reported from Paisley, Scotland

    Dear @virginmedia are you having issues with internet connectivity in PA1 1xx area?

  • GiggsyBlantyre
    Alan Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland

    Here @virginmedia - any idea of some suggestions please, on how to contact your complaints/Customer Relations Team about a complaint I’ve submitted? Tried phoning, passed from pillar to post in the sub-continent, and getting nowhere. Two words: NOT GOOD ENOUGH.

  • seawxy
    rach ✨ (@seawxy) reported from Motherwell, Scotland

    been trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of my house 🖕🏽

  • wolfofwhickham
    wolfofwhickham (@wolfofwhickham) reported from Glasgow, Scotland

    @virginmedia Very simple .... I never had paper billing it started and I keep getting charged for it .... and no matter what is discussed or sorted on a call wotyncustomer services it keeps getting charged. ...

  • Lealea2009
    Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported from Glasgow, Scotland

    @virginmedia broadband and TV down for 12 hours, having to tether to my mobile so that I can work from home today. 🙁

  • tofolo_1
    David A (@tofolo_1) reported from Glasgow, Scotland

    @virginmedia Perhaps if you read my messages? 1st message said I don't have a land line. 0345 is 30p a minute on O2 PAYG (your merger partner) This is a sign of customer service to come. I will cancel before my connection date. Thanks for confirming my fears about virgin.

  • Lshire_Laird
    The Lanarkshire Laird (@Lshire_Laird) reported from Motherwell, Scotland

    @virginmedia Pretty sure you could be asking fir my details in a DM. Otherwise, what was the point in replying to me in the first place. Never mind, I’ll stick to keep calling.

  • KrisyFaeGlesga
    Krisy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 (@KrisyFaeGlesga) reported from Glasgow, Scotland

    I ******* hate @virginmedia these clowns are worse than council workers!! Thank **** I cancelled

  • wolfofwhickham
    wolfofwhickham (@wolfofwhickham) reported from Glasgow, Scotland

    @virginmedia Weeks ago and everyone nothing shows on the tracking.... its a basic issue that needs resolving can u assist direct ? Need to have some good service from you as today this will be putting people off and I'm certainly not recommending you as it stands

  • DRoss215
    David (@DRoss215) reported from Paisley, Scotland

    @virginmedia I was promised a reconnected service by yesterday. Didn't happen no form requested 😡😡

  • babslp_xo
    Babs 🤍 (@babslp_xo) reported from East Kilbride, Scotland

    @virginmedia why does your password reset function not work? Page says it’s down for maintenance when you click the reset link, been like this since I joined you in August and I need access to change my DD date

  • spongebath63
    Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland

    @virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!!!!!!!!!!!!

  • Chban1967
    Banjo (@Chban1967) reported from Glasgow, Scotland

    @virginmedia The point is the contract sent out on 15th Aug wasn't what was agreed when challenged I got put on the virgin no customer service merry-go-round which due to our personal circumstances i had to give up u are an absolute rotten company ur service agent admitted this was appalling

  • NorthernSaint72
    Paul Wilcox (@NorthernSaint72) reported from Barrhead, Scotland

    @virginmedia your broadband service is woeful. Every single day for months it goes off. Stuck in a contract that does not provide the service we pay for. All we are told there is an issue in our area. You won’t have any customers here soon.

  • Coops_71
    Elenita (@Coops_71) reported from Thornliebank, Scotland

    @virginmedia is there a problem with email all of a sudden? It was working this morning and now when I try to send an email from Outlook or on my iPhone, I’m told my password is wrong and when I try to log onto webmail I’m told I have no password.

  • DarrenMcGuigan5
    TDR-Dazabelle 👑 (@DarrenMcGuigan5) reported from Dennistoun, Scotland

    Anyone else having issues with @virginmedia today I can't get online no signal Nada

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • madacj
    Adam Clews - Jones (@madacj) reported

    @virginmedia @ITVXhelp @ITVX just to let you know that the watch from the start feature doesn’t seem to be working For ITV3 which is currently showing classic emmerdale. I am using Virgin TV 360 I don’t know if it’s an itv issue or a virgin issue? It’s working on my Apple TV box

  • DiabloDame1
    IrishWill (@DiabloDame1) reported

    @virginmedia hi, we have a complete outage (waterford city) no TV, no Internet. We have attempted all options, so don't send us links to your website. This is going on for 3.5 hrs. Modem flashing red, can't get work done, & unable to even watch TV. What is going on?

  • RobSwain76580
    Rob Swain 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RobSwain76580) reported

    @virginmedia @MJW_F1 Channel 4 issue.

  • Daniel_DOA4
    Daniel DOA4 (XBOX) & Daniel_DOA4 (PSN) (@Daniel_DOA4) reported

    @virginmedia my internet broadband and tv are not working! This isn’t the first time this has happened to me! Really annoyed and need to use internet everyday. I do have mobile data on my phone but that will most likely max out. Please help! #notfair #BadService #IsSkyBetter?

  • Simon909
    Simon Brennan (@Simon909) reported

    @virginmedia just to let you know the broadband is down again in Fareham, which is twice in a week. Please sort it out as it’s very frustrating

  • HTL832
    HTL83 (@HTL832) reported

    @virginmedia can someone for the life of me help me out with this linked Virgin & 02 apps, can’t sign into my Virgin app, as my Virgin and 02 are u der two different emails. So tried merging them 3 times now! And still no joy!! can’t log into my Virgin at all! I’m so frustrated

  • MZ2346441534028
    M&M (@MZ2346441534028) reported

    @virginmedia Day 26 with no internet. An engineer is due to visit my home today, but I have also gotten a message saying an engineer for the outage is now due on 07/04/2026. #virginmedia #broadband #totaloutage

  • CraigA3
    Craig Aldridge (@CraigA3) reported

    Beware of @virginmedia they lie and change your bill without warning. Then multiple assistants will lie & says it's fixed but they will still charge you. If you call you'll be on hold for 30 mins tell them all the right security answers but they will say they are wrong & not help

  • debbiecosway85
    Debbie Cosway (@debbiecosway85) reported

    @virginmedia the up and down buttons have stopped working on my remote 😕

  • fyfe79
    ⬣ fyfe79 ☘️ (@fyfe79) reported

    @VirginMediaNews Ireland's Minister for Justice: "Irish people are stupid". You're a disgrace O'Callaghan. The only people being manipulated are those who only get their news from RTE, Virgin Media etc.