Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G51, G1, G5, G69, G61, G40 and G20.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 03/25/2026 07:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Airdrie, Motherwell, Clydebank, Coatbridge, Cumbernauld, Hamilton, East Kilbride, Erskine, Larkhall, Johnstone, Bothwell, Blantyre and Uddingston.

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City Problem Type Report Time
United KingdomGlasgow Wi-fi
United KingdomGlasgow Total Blackout
United KingdomGlasgow Wi-fi
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • mickhutcheson michael hutcheson (@mickhutcheson) reported from Bishopton, Scotland

    @mcneill_craig @virginmedia They don't make live chat easy to find for existing customers. If you are a new customer browsing packages it's there. But minute you log in to VM online the function vanishes into thin air

  • bellter73 Joan Bell (@bellter73) reported from East Kilbride, Scotland

    @virginmedia We have submitted a complaint as you advised, not heard a thing! Our WiFi is awful & our TV is now impacted, can’t watch catch up! Will be phoning tomorrow to cancel services, poor show @virginmedia 😔

  • mikop90 Michael (@mikop90) reported from Glasgow, Scotland

    @virginmedia an hour on hold to cancel Virgin Media and you hang up on me. Can someone please contact me…

  • smiles333 Pauline Cameron (@smiles333) reported from Erskine, Scotland

    @virginmedia what a disgrace! Trying to get hold of someone for 5 weeks!!! They keep ignoring all my messages! Going to cancel direct debit

  • smiles333 Pauline Cameron (@smiles333) reported from Erskine, Scotland

    @virginmedia what an absolute disgrace! I have been trying to get through fir weeks on phone. I’ve emailed, I’ve filled out complaint form and nothing! I want to cancel my account!!!I will tweet every day till someone contacts me!

  • petewhelan Pete Whelan (@petewhelan) reported from Glasgow, Scotland

    @virginmedia can you help. I’m working away with a colleague and you’ve cut off his SIM card ahead of his new handset being delivered. He’s therefore got no phone for the next 48 hours. Anything you can do to reconnect him?

  • smiles333 Pauline Cameron (@smiles333) reported from Erskine, Scotland

    @virginmedia My bill has shot up and I want to cancel my contract!! I’ve been trying to do that for 5 weeks!!!!

  • nosrepat Lyn Paterson (@nosrepat) reported from Glasgow, Scotland

    @virginmedia email not working yet again. Awful company, awful service.

  • XRachelRoss Rachel ♥ (@XRachelRoss) reported from Kirkintilloch, Scotland

    Been trying to sort my @virginmedia bill since November. Raised a complaint and spent hours on the phone. 4 agents have told me everything’s fixed. Just received another bill and it’s more than double it should be. Why can’t they get this right?!

  • sengacummings2 senga cummings (@sengacummings2) reported from Paisley, Scotland

    @virginmedia is this a joke ? Your telephone line to customer service automatically cuts you off , to reset my personal data with shuts me out every time 😡 is there actually anyone working for Virgin Media during pandemic?????

  • smiles333 Pauline Cameron (@smiles333) reported from Erskine, Scotland

    @MartinSLewis 🙏🙏 for all you do!! Any ideas on how to get hold of @virginmedia ? I’ve been trying for 5 weeks, to cancel. I’ve emailed, phoned, tweeted. Nada!! Should I just stop dd?

  • gilkes1975 Gillian Cruden Kelly (@gilkes1975) reported from Bishopbriggs, Scotland

    @virginmedia I have now advised a few times we have tried all these things and can’t get through this is shocking service

  • Lisa_Louise89 Lisa Louise Geary (@Lisa_Louise89) reported from Clydebank, Scotland

    @virginmedia I have been trying for days to call 150 from my virgin home phone but can never get through I just get told all lines are busy and it hangs up. Is there a reason for this? Very strange that I don’t get the normal options.

  • paulyboy1888 Paul Craig (@paulyboy1888) reported from Glasgow, Scotland

    @virginmedia is terrible, on demand and catch up down in my area since yesterday and told online it will be fixed by the 8th, if it’s not that it’s the broadband, definitely leaving when my contract finishes, don’t even get my broadband speed and I’m on 200mb😡

  • bigverne2000 Alistair Macqueen (@bigverne2000) reported from Milngavie, Scotland

    @virginmedia Hi, eventually after over an hour of holding(for the third time) got though to someone who asked me to go through everything again for a third time. After 20 minutes of language difficulties got them to agree to send an engineer to my house in Wednesday to try and sort issues

  • inchfad65 BARRY R J GRANT (@inchfad65) reported from Clydebank, Scotland

    @ballinacup69 @virginmedia Been with them since the old ntl days .. got boxes in 3 rooms , just trying to cut it to what we use !!! Absolutely disgraceful that a grown woman comes off the phone in that state .. @virginmedia have serious customer issues .. it’s all about ££££ nothing else

  • GaryMiller87 Gary Miller (@GaryMiller87) reported from Thornliebank, Scotland

    @virginmedia I have the complaint reference yeah, they initially responded then ignored all other comms thereafter. Should I DM the ref?

  • Silverwidow84 Tommy Ross (@Silverwidow84) reported from Cambuslang, Scotland

    @virginmedia Can I please have it explained why, when my cost goes up, my service level goes down? 3 days running I’ve had highly unreliable internet, which isn’t great when working from home.

  • erinnstenson Erin Stenson (@erinnstenson) reported from Clydebank, Scotland

    @virginmedia can u provide a number for me to contact that won’t give an auto response and hang up please

  • CathyQuinn13 Cathy Quinn (@CathyQuinn13) reported from Cumbernauld, Scotland

    @virginmedia My husband has been on phone for 90 minutes trying to close an account following a bereavement. He could not get anyone who could actually help him. Absolutely shocking service Virgin Media !!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Abstruse Darryl Mott (@Abstruse) reported

    @JimSterling @virginmedia Every time I see tweets like this, I wonder how bad the service is for people who don't have the massive reach of someone like Stephanie Sterling. In a way, it's truth in advertising: Everyone now knows what service NOT to use.

  • MarveDoe MARVEL🥶BIEN (@MarveDoe) reported from Kildare, Leinster

    @virginmedia Ayoo my internet is down is there any way y’all can do something?

  • petercodack Peter (@petercodack) reported

    @virginmedia hi, my Internet connection is not great never get a white light on hub 3.0 only yellow, any suggestions?

  • callumdj93 Callum (@callumdj93) reported

    @virginmedia My internet went off yesterday at 12:30pm, spoke to customer care and they said that they would not be able to send a technician out till 1st September, how is it acceptable to expect people to wait basically a week to get a service fixed that I pay good money for ?

  • Arodine Scepticality (@Arodine) reported

    The contempt @virginmedia holds for its existing customers is breathtaking. Blatant attempt to fleece a 10yr+ customer for more monthly payments while advertising the very same package for new customers at less than what I pay currently. #loyaltypenalty @VirginMediaCC

  • Aiden_MCFC Gaz (@Aiden_MCFC) reported

    @virginmedia Still experiencing problems. It's encrypted apparently. It won't let me set up an online account to change my settings either. I need this sorting ASAP please.

  • BionicIguana Alan Simpson (@BionicIguana) reported

    @virginmedia @JimSterling Good luck, Commander, if Virgin customer service actually sort something out for you it will be the first time in about 5 years they have done so for anyone, they are beyond abysmal.

  • HayleyFile Hayley File (@HayleyFile) reported

    @virginmedia Is there a dedicated team and phone number to speak to a human to help elderly and disabled people to manage their account if they require extra support please?

  • MozFreak SmithsFreakery (formerly MozFreakery) (@MozFreak) reported

    @virginmedia how do I contact you? Says to use live chat but can’t see that anywhere on your website. Our broadband is intermittently dropping/ often rubbish and think issue is the Ethernet port as the cable doesn’t click when we put it in like it used to. Tried other cables.

  • AlpacaPete1993 Peter (@AlpacaPete1993) reported

    @virginmedia I doubt that, I’m not convinced there’s anyone in the area even fixing the problem