Virgin Media Outage Report in Glasgow, Scotland
Why is my Virgin Media service not working?
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The latest reports from users having issues in Glasgow come from postal codes G71 , G51 , G1 , G31 , G20 , G69 , G5 and G11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Paisley, Cumbernauld, Glasgow, Bellshill, Bothwell, East Kilbride, Motherwell, Airdrie, Clydebank, Coatbridge, Hamilton, Erskine, Larkhall, and Johnstone.
| City | Problem Type | Report Time |
|---|---|---|
 Paisley
|
Wi-fi | 6 hours ago |
|
Cumbernauld
|
Wi-fi | 7 hours ago |
|
Glasgow
|
Internet | 11 hours ago |
|
Glasgow
|
Internet | 1 day ago |
|
Bellshill
|
Internet | 1 day ago |
|
Glasgow
|
Wi-fi | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Rachel ♥ (@XRachelRoss) reported from Kirkintilloch, ScotlandComplaint raised with @virginmedia on the 17th of December when my bill was produced (for more than double what it should be) and still haven’t heard anything yet they managed to take the incorrect payment. Shocking service.
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John Doh (@lidlmix) reported from Glasgow, Scotland@virginmedia hi, I just downloaded American Utopia and the sound was awful. Also, when I tried to sign up to the Virgin Store the text on the TV screen was really screwed up. Have you been having problems,?
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Ped (@ped1969) reported from Bishopton, Scotland@virginmedia no wifi for nearly 4hrs... tried to call but gave up after being on hold for 40 minutes... help.
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Martin Mullen (@Mullen3219) reported from Glasgow, Scotland@virginmedia hi so I tried to cancel my contract as its ridiculously priced and when got through to your team they wouldn't put it through and told me to phone tomorrow what's this about I am just want to leave its too expensive
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ians (@ianster78) reported from Glasgow, Scotland@virginmedia The lack of professionalism from your customer service team and also I’m looking to leave because yous can’t provide me with the service I am paying for but I need to pay to leave.
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Conor Burns (@ConorBurns67) reported from Coatbridge, Scotland@virginmedia Wifi still not working. Been down for about 4 days now. Ended up unplugging our superhub 2 and plugging in the superhub 3 which was sent out a while back. Still not working though
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Douglas lindsay (@Doug1tux1) reported from Glasgow, Scotland@virginmedia you should tell your Indian call handlers who are cold calling old customers not to shout at them for not being with virgin media, it’s just rude.
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Mary Brogan (@Diamondmarydoll) reported from Cambuslang, Scotland@virginmedia And if you take a look at your help.section.....that's what I tried!!!!
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Innes ☺️🌷 (@InnesRoss2) reported from Glasgow, Scotland@virginmedia Our internet has been down all day and I’ve tried everything to fix it. Please help!
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ians (@ianster78) reported from Glasgow, Scotland@virginmedia So I have to pay for a service that yous can’t provide and then if I leave for this reason I have to pay for that aswell
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Jonathan Abourbih (@jonzo1) reported from Glasgow, Scotland@virginmedia my internet has stopped working a few minutes ago. Any network issues in South Glasgow?
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Quantum Skyline (@QuantumSkyline) reported from Motherwell, Scotland@Dexisson @virginmedia Cancel your direct debit
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Fraser Whyte (@weewhytey) reported from Hamilton, Scotland@virginmedia Had no issues until this year already signed up with sky due to how badly the situation was handled
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david belcher (@soulboydaveybee) reported from Glasgow, Scotland@virginmedia Slow. Erratic. Unreliable. And I don’t currently have the time to waste on phone calls which end with me being abruptly disconnected
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soph (@s6phy) reported from Motherwell, Scotlandvirgin media being down on Christmas Day is v virgin media of them. Scumbags.
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Ped (@ped1969) reported from Bishopton, Scotland@michaelt1967 @virginmedia We gave up, constant hassle with poor virgin wifi... fitted Nest wifi and turned our virgin Hub to Modem mode. Everything is brilliant now.
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Sam (@ifeelalright) reported from Motherwell, Scotland@virginmedia Can't help but notice the same thread in the replies to your tweet. Terrible service, broad band cuts out constantly and no deals for long time customers. I agree with them all. Watch for the bot response below👇👀
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Cakes By Kinane (@CakesByKinane) reported from Glasgow, Scotland@virginmedia hi I’ve been trying to get in touch now for a few days about a new hub as mine is 5.5 years old and my wifi is so poor because of it. Can someone get back to me please? Thanks!
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Mary Brogan (@Diamondmarydoll) reported from Cambuslang, Scotland@virginmedia I'll call to cancel when I get home. Don't have time for this nonsense.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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YUK FUN (@YUKFUNWOW) reported@virginmedia That’s all it says, is that not how it should look? Never done a traceroute before sorry
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Anupam Mishra (@anupam3m) reported@virginmedia your customer service sucks. 3 hours in call since morning and your representative’s are just clueless.Sad state what kind of customer service is this, when for a simple cancel request a customer has to struggle so much.
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DJG (@DJG121) reported@virginmedia No just can not login
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Twinmumplusone (@Mumab6) reported@virginmedia My phone never ever plugged into the hub. I was told it needed to be updated or it wouldn’t work. So the man done it and it’s not worked since. I won’t be paying the bill why pay line rental for something I cannot use even incoming calls and don’t work
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🏴☠️Laura-Lee Bolger🏴☠️🍀 (@LouLouB40) reported@virginmedia Virgin, sent me a new Valerie. Seriously, we should be able to cover our living area with Wifi! Your phone agents always tell us that it's our fault! But, I managed to get a technician and he saw how bad the internet was at mine. And, he changed my Valerie again!
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Jade Waring (Brock) (@jade243) reported@virginmedia @Johnt_gore Lol, customer has to call supplier to speak to someone when supplier couldn’t be bothered to and just sent an email.
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Rod Cole (@rodcoleUK) reportedStruggling to find the words to express my frustration with @virginmedia they are charging me double their advertised price that they give to new customers... to even get close... they want to charge me an activation fee... for a service that I already have #ripoff #broadband
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Kim (@elvirawynter) reported@virginmedia Connection on both wired and wireless has been yo-yoing for close to 30 minutes in the FK4 area. Online says no issue with local service. Hub has been rebooted as well. Any advice? I'm not the account holder so I'm not sure if your team will talk to me via phone.
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becky edwards (@Beccaedwards29) reported@virginmedia your service is terrible no Internet constantly off and on rebooted the hub still same says no problems in my area cant get though when ring sort it out
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DJG (@DJG121) reported@virginmedia We are in ox262ng and I can not sign in keep asking for password and it does not connect