Virgin Media Outage Report in Glasgow, Scotland
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The latest reports from users having issues in Glasgow come from postal codes G5, G71, G1, G22, G3, G73, G61 and G53.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Hamilton, Glasgow, Motherwell, Cumbernauld, Bellshill, Clydebank, Johnstone, Viewpark, East Kilbride, Uddingston, Paisley, Barrhead, Airdrie, Erskine and Blantyre.
| City | Problem Type | Report Time |
|---|---|---|
 Hamilton |
TV | |
| Glasgow |
Internet | |
| Motherwell |
TV | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Hamilton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Michael Harkin
(@harkz9) reported
from
Cambuslang, Scotland
@virginmedia OK thanks. Will phone up tomorrow and cancel account. 2 days without WiFi and I am paying full price for a service. Not your fault mate. Appreciate the help
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maverick
(@maverickMMI) reported
from
Glasgow, Scotland
@virginmedia I got a new box replaced yesterday am by your engineer. It was saying there is a c1020 error. Your engineer said every new installation is being affected because of a registration outage but would be fixed last night. Same problem this morning. Any updates?
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Allan McPike
(@TheDailyScrum) reported
from
Glasgow, Scotland
@virginmedia Totally wrong show from iPlayer. E4 and a few other channels say that you cannot fast forward as the channel doesn’t support even if you watch live, pause and try and fast forward the ads. Pretty rubbish
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Saiful Ramli
(@saifulfazli) reported
from
Glasgow, Scotland
@TalkTalk internet down again. More talk less action. @virginmedia please contact me ASAP.
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Hilary Glen 💉
(@hipsytips) reported
from
Milngavie, Scotland
@virginmedia So. Tried that. After lots of verification it is now asking what my question is. Having spent many hours explaining the issues to various members of your fault dept you’ll understand I’m not keen to type it all in now 🤯🤬
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Rhys Ronald Howe
(@HoweRhys) reported
from
Glasgow, Scotland
Anyone else having issues with @virginmedia this morning? I have absolutely no access to the internet. Restarted the laptop and nothing.. Seen some say the service was down last night too.. possible down in the UK?
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Rhys Ronald Howe
(@HoweRhys) reported
from
Glasgow, Scotland
@virginmedia It has been down since 8.20am this morning - no devices can surf the internet. I’ve restarted the WiFi and this returned the same result. No lights showing on the hub apart from the usual yellowish main light. I’m unable to do my work due to this issue..
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John Simpson
(@JohnSimpsonBIM) reported
from
Gartcosh, Scotland
@virginmedia Broadband down in G69. Is this being looked at?
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J No
(@N07WOD) reported
from
Inchinnan, Scotland
@virginmedia the worst company I know to deal with, information puts you on a loop and doesn’t provide what you need. Beyond rude agents. #raging
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia Why have you charged me £24.99 for a mobile SIM that I never asked for?
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Ed Crick
(@edcrick) reported
from
Glasgow, Scotland
Anyone else getting serious relentless intermittent issues with @virginmedia in @Glasgow_Live @GlasgowWEToday it's got to be #COP26 related but they aren't admitting it. I can't do my job
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Michael Harkin
(@harkz9) reported
from
Cambuslang, Scotland
@virginmedia Already done this. Automated message saying they expect the problem to be fixed by 4p.m. No good. Another day ruined. Disgraceful customer service. Can't speak to a human
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Michael Harkin
(@harkz9) reported
from
Cambuslang, Scotland
@virginmedia The problem still not fixed. Have sat since Saturday night without WiFi. The problem was supposed 2 be fixed by 4p.m. Any update?
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Hilary Glen 💉
(@hipsytips) reported
from
Milngavie, Scotland
@virginmedia I have been advised many things including the obvious ‘turn it off then on again’, ‘we’ll reset your boxes from here’, ‘unplug the Ethernet cable to your hive’, ‘there’s an issue in your area being worked on’ etc etc ad infinitum….
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Iain Montgomery
(@H0raceWimp) reported
from
Glasgow, Scotland
@O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.
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Ed Crick
(@edcrick) reported
from
Glasgow, Scotland
@virginmedia there's definitely an issue in g12 Broadband off and on yet you're saying no issues on dl service status. Tried calling 150 keep being cut off. Been fault since 14/10 at 20:00
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Allan McPike
(@TheDailyScrum) reported
from
Glasgow, Scotland
Can watch Prime in ultra 4k hd via @virginmedia but apparently my mesh WiFi is rubbish so I need to watch my recordings in low resolution. Also couldn’t care less as apparently I only pay for live TV, recordings aren’t included. It’s 2021 not 1991 fix your 360 service.
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James 🇬🇧
(@JG1872_) reported
from
Glasgow, Scotland
@virginmedia my wifi has been down since 7 what’s this all about?
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Hilary Glen 💉
(@hipsytips) reported
from
Milngavie, Scotland
@virginmedia Well let’s see how we get on? Based on all my previous interactions it will take a while with no resolution but I’m ever the optimist
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Allan McPike
(@TheDailyScrum) reported
from
Glasgow, Scotland
@virginmedia I did, that was their reply. Waiting on a supervisor calling back. Telling your customers to switch to low resolution and low sound quality seems to be the answer.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Abigail Gavigan
(@moleysmum8) reported
@virginmedia It hasnt been resolved. They still cant send emails. Good grief .read the previous message Virgin offered to call them. So you obvs do call out. We've raised an official complaint do you need the ref number of that too?
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Raymond Carty 💙
(@cartybhoy) reported
@virginmedia what’s happening in the Newcastle upon Tyne area? I have had broadband and tv disruption for 2 day now. I know the weather is bad but all your service status says is there a no issues with broadband and VOD issues that you are aware of
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sarah 💙
(@swebb1979) reported
from
Gloucestershire, England
@virginmedia after putting in a huge complaint I had an email this week confirming my first payment will be £51.00, I check my bank account this morning only to find you are taking £121.00 out of my account on Monday #gofigure #appaulingcompany #anothercomplaint
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Mohammed
(@mo_umr1) reported
@virginmedia I’ve checked this before calling no issues.. my 100 mb internet I’m only getting 13 mb speeds and to top it up I’ve got a price increasing coming .. no thanks
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Rachel
(@RachelOTstudent) reported
from
Derbyshire, England
@virginmedia Also, TV uses Ethernet cable, so it isn’t even WiFi that’s the problem......
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Stop Living In Fear #KBF
(@HendonGooner) reported
@virginmedia Bollocks! As a customer...I have to reboot the router at least twice a day. And your customer service/support is woeful. Can't wait to move to another provider when my contract is up. #HelpMeStarLink
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evo
(@colinevo) reported
@virginmedia I raised a complaint in august about my costs it’s now 6 months later the complaint was closed after I had an email saying we had spoken we hadn’t I’ve emailed the resolutions team in replies numerous times to no reply I’ve called spending over an hour each time to get cut off
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Dr Lynn Martinez 💙(she/her)
(@RadPhysicsGrrl) reported
@StopFundingHate @virginmedia I have been a customer of yours for many years. I was horrified to learn that there are plans to have a Fox style GB news. We don't need hate and misinformation in this country. If you advertise with them, I will take my custom elsewhere. #DontFundGBNews
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Andy
(@aigato1988) reported
@virginmedia am I to expect a call from the sales team today or will it be while I'm at work all week again?. Contract is due to expire on my phone and I'm very close to going over to EE with the amount of bad experiences I've had with your company lately
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evo
(@colinevo) reported
@virginmedia I’m now calling to be told that the teams are all busy I might want to call back later thanks and goodbye? Your sure you cannot escalate this internally for anyone that can help to call me back? I need help and I’m getting none from the company