Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G51, G1, G5, G20, G69, G11 and G61.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 03/31/2026 00:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Motherwell, Paisley, Airdrie, Clydebank, Coatbridge, Cumbernauld, Hamilton, East Kilbride, Erskine, Larkhall, Johnstone, Bothwell and Blantyre.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • shawsy67 Shawsy67 (@shawsy67) reported from Airdrie, Scotland

    @virginmedia I have tried twice to get through on the phone for nearly a hour each time, can someone help me?

  • ragazzoscot Gary Robinson 🇧🇬🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@ragazzoscot) reported from Coatbridge, Scotland

    Hi @virginmedia - internet and TV down in ML5, Coatbridge. Spoken to neighbours who have same issue. Any idea of issue and ETA on fix?

  • cprosam Sam Cairns (@cprosam) reported from Motherwell, Scotland

    @virginmedia I have spent around 4 hours this week online and on the phone. All I want to do is simply upgrade my package without success. Please help !!!

  • ziggyhewitt John Hewitt (@ziggyhewitt) reported from Barrhead, Scotland

    @TonyGreen67 Hi I'm from HMRC. It has come to my attention that you owe inheritance tax, please pass on your bank details. Thanks in advance. Also, your last payment to Virgin media never went through. I will deduct that as well. Saves you bothering in these trying times. 🤪

  • jamboross Ross R MacLean (@jamboross) reported from East Kilbride, Scotland

    Remember when @SkyUK and @virginmedia used to give a flying **** about their customers? I have both and I'm trying to give one up, but it may be both the way things are going!!!!

  • CynthiaHalatyn Cynthia Halatyn (@CynthiaHalatyn) reported from Glasgow, Scotland

    @virginmedia help!!! Over an hour on hold and your system hung up on us and we've just had to call back 😭

  • allym08 Ally Mason (@allym08) reported from Hamilton, Scotland

    @virginmedia broadband has just stopped working in ML3 . Usual resets had no effect 11mb on M600 fibre?? Can you help?

  • LazyHermit 🌪 (@LazyHermit) reported from Clydebank, Scotland

    @virginmedia Been a Virgin customer for years. Cancelled Tv but have broadband and phone. Even my Freeview channels have been blocked on my boxes!! How churlish can a company get??😳 Freeview channels?! Show some compassion to your customers

  • KnickyEganByrne ✨Charlene✨ (@KnickyEganByrne) reported from Glasgow, Scotland

    @virginmedia There was no resolution made! That’s part (a very small part) of the problem! And after being called a Liar by said manager I certainly will not be “clicking here” I shall be taking it further!

  • GlasgowFuk GlasgowFuk(7k) (@GlasgowFuk) reported from Glasgow, Scotland

    I hate to admit it but @virginmedia customer service / support is absolutely dreadful. Hate saying this as I worked for them for over 6 years #notahappycustomer #shockingservice #wouldntrecommend

  • Rokewood Rokewood (@Rokewood) reported from Cumbernauld, Scotland

    @EvelynArizpe @juliemca @virginmedia Yes, never been with anybody else. None is perfect. But BT has strength in depth

  • KnickyEganByrne ✨Charlene✨ (@KnickyEganByrne) reported from Glasgow, Scotland

    Absolute joke of a company @virginmedia call the “Customer Services” for help but staff are rude, and obnoxious & apparently need retrained if the Manager is anything to go by as the staff have been giving out the incorrect information, which i just need to accept! #pathetic

  • _Grejurn Grejurn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 B L M (@_Grejurn) reported from Glasgow, Scotland

    The @virginmedia tech support scammers are back! Apparently I have an unstable internet connection and am an "idiot woman" for saying there's a purple light on my router (modem mode)

  • RossRei13692512 Ross Reid (@RossRei13692512) reported from Uddingston, Scotland

    @virginmedia VM service shocking once again

  • MrReillyJohn John BIDEN WON Reilly ™ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MrReillyJohn) reported from Glasgow, Scotland

    @virginmedia disgusting staff twice put on hold when trying to complain over 2 hours! What a **** service

  • shawsy67 Shawsy67 (@shawsy67) reported from Airdrie, Scotland

    @virginmedia got problems with my tv, can’t get through on phone

  • Newlandsdoc Decdoc (@Newlandsdoc) reported from Glasgow, Scotland

    @virginmedia my internet is down was promised a virtual tech assessment last night but changed to 22/12 visit. I need access as work in NHS Primary Care ASAP

  • darrenmiller75 Darren 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@darrenmiller75) reported from Bishopbriggs, Scotland

    @virginmedia just been on/off hold with 2 call handlers to get cut off after 1hr 40 mins regarding upgrading with black Friday personalised email I received. Absolutely disgraceful customer service.

  • maverickMMI maverick (@maverickMMI) reported from Glasgow, Scotland

    @virginmedia Yeah, spoke to them briefly. Waited 75 MINUTES. Your rep admitted the fault. Said he was outing me on ‘silent hold’ for 2 minutes then 20 MINUTES later the line went dead. Absolute joke. Shambles of a customer service. Apparently that is quite common.

  • alexmarr98 Alex Marr (@alexmarr98) reported from Glasgow, Scotland

    Anyone else having issues with Virgin Media at the minute?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LYCOICAT Mila (@LYCOICAT) reported

    @virginhelp Well I went on Virgin media page where I saw the iPads. Since I have internet with you I rang to query but no one could help.

  • timerpool Tim Underhill (@timerpool) reported

    @virginmedia Hi. How long after I cancel my contract should it show on my online account? Thanks.

  • CharlieIDIC IDIC (@CharlieIDIC) reported

    @virginmedia down again

  • IVP_SUCKS OSRS bhaskar (@IVP_SUCKS) reported

    @virginmedia Complaint reference: C-1003231837 since you ignore me

  • Mrs_Bunsen Carol Turner (@Mrs_Bunsen) reported

    @virginmedia no tv or internet in NE25 9AY - says it’s due to be fixed around 1am but there are no engineers in my area that I can see - so what are you actually doing to resolve the issue?

  • Mecha_Robots Mecha Robots (@Mecha_Robots) reported

    @virginmedia I clikx the button sign in and it takes me straight to page to chat to customer service.

  • Femalegooner87 Female Gooner 🇬🇧🇯🇲🇻🇨 (@Femalegooner87) reported

    @virginmedia how long is it going too take to fix the internet issue in the N5 1LP area its been 2 days now 😠 😡

  • anandrewew Andrew Northrop 📽 (@anandrewew) reported

    @virginmedia the phone line cut out and has now locked me out of my account apparently. just have a button on your website rather than this dark pattern bullshit

  • SharpLolly123 Lauren Sharp (@SharpLolly123) reported

    @virginmedia my mum raised a complaint 10 days ago & still hasn’t had a response. You keep sending her bills in error which is causing stress & anxiety. How do we find someone who can help? Numerous calls & getting nowhere

  • scottqueen101 scott queen (@scottqueen101) reported

    @virginmedia I emailed Daniel Potts Friday afternoon after hours trying to get a resolution first via foreign call center then retentions, called back by retentions until close to 8 pm promised resolution but nil forthcoming. If not resolved have requested call transcripts under GDPR