Virgin Media Outage Report in Glasgow, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Glasgow come from postal codes G5, G3, G22, G1, G53, G33, G44 and G4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Uddingston, Hamilton, Johnstone, Paisley, Cumbernauld, Coatbridge, Bellshill, Motherwell, Airdrie, Erskine, Clydebank, Renfrew, Larkhall and East Kilbride.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Uddingston |
Internet | |
| Hamilton |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Max/Magnus Joss
(@magnusjoss) reported
from
Glasgow, Scotland
@virginmedia It's not an area issue; you prematurely closed my account on the wrong date as I'm moving house and the team members handling the cancellation put the wrong date in. I phoned customer service yesterday morning and was able to be reconnected, it's fixed now.
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Seonaidh McIntyre🕷️🏴🇪🇺
(@johnnie_mc) reported
from
Paisley, Scotland
@virginmedia Set up has failed of my new hub 3 router received today, I have checked all connections & tried to call but the call center is closed. Can you please help?
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Seonaidh McIntyre🕷️🏴🇪🇺
(@johnnie_mc) reported
from
Paisley, Scotland
@virginmedia Technician not available till Tuesday, 7 days without broadband when working from home. Going to cancel.
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Ally
(@allymcnab1) reported
from
Clydebank, Scotland
@virginmedia tv go app not working,, trying to sign in keep getting,,, oops service not available at the moment try again later ,, any fixes
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Steebee
(@steebee35) reported
from
Glasgow, Scotland
@virginmedia I haven't been able to watch my virgin go app for months, continually being asked to register the same device to the point I can't watch anything, useless service
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Andy Bryan
(@andybryan11) reported
from
Glasgow, Scotland
@virginmedia is there an issue with the TV GO app? Had an error message last 2 days?
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MR_RFK23💭
(@MR_RFK23) reported
from
Motherwell, Scotland
@virginmedia customer service and faults department, customer service is absolutely atrocious. 1 month ago I called up and took off sports. Today I wake up to no sports and NO kids. 1.30 mins on the phone and still not resolved! Told im on a different package, I don’t have Kids!
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Charles
(@cdoolan78) reported
from
Kirkintilloch, Scotland
@virginmedia can u get my WiFi sorted not paying £54 for this **** going to another company this is the third day running and not even getting a response of u !! Supposed to get 108mb and getting 5🤬🤬
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia Can’t watch them @virginmedia as service not working and you have left me hanging on phone for over 90 minutes.
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Charles
(@cdoolan78) reported
from
Kirkintilloch, Scotland
@virginmedia My wi fi is down again getting nothing since I’ve been on this new contract nothing but hassle I’m going to new supplier won’t be touching virgin ever again !!!!!!
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Éraic Lyrios
(@EraicLyrios) reported
from
Glasgow, Scotland
@virginmedia you told me a router would be delivered on Saturday. Yodel says they couldn’t access the building, even though we were all in. You told me it would arrive today, yodel just rebooked it for tomorrow. I have been your customer for 3 days and I already want to l LEAVE
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Santiago Matalonga
(@santimatalonga) reported
from
Paisley, Scotland
Dear utilities providers (ex @virginmedia & @BritishGas), if you are offering support via chat, embrace that communication is asynchronous. Can't wait around d for you to pay attention, but i will answer eventually. @hp instant ink got this concept. Ask them!
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Max/Magnus Joss
(@magnusjoss) reported
from
Glasgow, Scotland
No Internet in my flat for the next few days since virgin media is ~incompetent~ so could somebody, like, pop a red or blue smoke signal somewhere if one of the candidates reaches 270?
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia No service for 2 days and been awaiting assistance on phone for over an hour. Do I wait forever or cancel my direct debit now?
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Iain Wilson
(@iain40) reported
from
Glasgow, Scotland
@virginmedia is there problem with ntlworld email accounts just now. Can receive emails but not send. Continually states smpt password wrong
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Elenita
(@Coops_71) reported
from
Thornliebank, Scotland
@bless_machine @SkyUK @virginmedia Thanks, but my parents have cable and no issues. And I don’t think they ever had a 47% increase on their monthly bill with no warning.
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JeepSco - MM7SCO
(@ScoJeep) reported
from
Cumbernauld, Scotland
@virginmedia I sent a complaint in to your company 10 days ago regarding my shocking ping rates and slow speeds on my broadband. Still no response, not even to confirm you received my complaint. After 1 hour on hold without even speaking to an agent, I get disconnected.
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Stephen
(@Websergeant) reported
from
Kilbarchan, Scotland
@virginmedia Seemed to settle down after a hour or so, seems to be okay tonight
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Stephen
(@Websergeant) reported
from
Kilbarchan, Scotland
@virginmedia is there a known problem in the PA10 area?
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Nik Rattray 🏴🇪🇺⚗️⚖️🔬🧬👨🏻🔬
(@NikRattray) reported
from
Glasgow, Scotland
@virginmedia been receiving some pretty unhelpful advice from your help desk team with no real resolution. Didnt get a manager's call back and have been treated pretty rubbish. Any chance you can help me?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Reece Clarke
(@Reececlarke21) reported
@VirginMediaIE having a problem with my virgin media tv
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Cath Puri
(@CathPuri) reported
@virginmedia Had YEARS of poor broadband & tv, with many new routers, engineer visits & complaints with no improvement. I found out that VM have a solution to the issues - their Pod Mesh system. But I have to pay extra for it, after years of paying full price for poor service!!
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chlo
(@chlodolmio) reported
Moved into my new home 8 days ago, (I’d phoned the movers team at @virginmedia 3 days prior to moving, to inform them and transfer the service), I brought my own Hub to the new house and did everything I needed to (1 of 2)
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erpheath
(@erpheath) reported
@virginmedia I suppose VirginMedia’s conception of ‘as soon as we can’ is different to mine. People rely on your service to conduct business. What this shows is that VirginMedia can’t be counted on to provide adequate support to keep customers connected.
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Steve D
(@Stevie306) reported
@virginmedia @SamsungHelpUK up until yesterday I could control my VM Tivo Box with my Samsung TV remote but its stopped working. I've tried setting up again via TV but not working. Advice please?
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🦊 Auro D. Hikoshi 🦊
(@CooroSnowFox) reported
@AndyThorneMcr @nikoexxtra Hmmm virgin media I can't talk I do have them and It's not that bad but don't think they are moving into anything other than o2
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Swan Hive
(@SwanHive) reported
@virginmedia your service is awful. Down for the 4th time this week. 3 engineer bookings canceled in a row with no explanation.
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Jignesh Sachdev
(@JigneshSachdev1) reported
@virginmedia: I am looking for broadband only- OX43BX, M100- £24 monthly & would like to know max edf charges. Contacted many times but not getting concrete response on max EDF. Asked sales team, one called-text me, max £80 charge & other said max £240. Looking for help on this
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camjeffers
(@camjeffers) reported
@cinderellao9 @virginmedia That’s mad! They keep telling me I’m entitled to nothing for some reason! I think if I’m paying for a service it should be provided!
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Wes Hiles
(@WesHiles) reported
@virginhelp @virginmedia Still no help...