Virgin Media Outage Report in Glasgow, Scotland
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The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G5, G3, G42, G41 and G21.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Hamilton, Airdrie, Motherwell, Cumbernauld, Paisley, Erskine, Renfrew, Bothwell, Coatbridge and Clydebank.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| TV | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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John Truesdale
(@JohnTru90613516) reported
from
Airdrie, Scotland
@Glasgow_Times @virginmedia sounds great If only they could respond to emails, tweets or calls!! Abysmal customer service
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Derek Thomson
(@DeekTheDiamond) reported
from
Airdrie, Scotland
@virginmedia help! My tivo box won't restart. Switched it off for over 12 hrs last nite but still won't come back on.
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Kenny from the Block
(@Kennyf1283) reported
from
Glasgow, Scotland
@virginmedia You are clearly having ongoing network issues across the country. It would be good if you actually acknowledged instead of pretending everything is fine on your main Twitter feed.
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Kris Schimmel
(@canadianweeg) reported
from
Glasgow, Scotland
@virginmedia Down again! No faults on your website but whole street is down do it must be at your end
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Kris Schimmel
(@canadianweeg) reported
from
Glasgow, Scotland
@virginmedia down again
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John Farnan 🏴📷 🇬🇧
(@johnfphotos) reported
from
Motherwell, Scotland
@virginmedia I tend to stay away from community self help areas.
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Scott Young
(@scottyoung16) reported
from
Paisley, Scotland
Currently trying to work from home and @SkyHelpTeam broadband has been down since the weekend. Called and they said there’s no known issues, yet the issue I have is I STILL can’t get connected. A switch to @virginmedia might be in order
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Stuart O'Kane
(@discostu67) reported
from
Glasgow, Scotland
@virginmedia Says no issues
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Tony Parvia
(@tonyparvia) reported
from
Glasgow, Scotland
OK @virginmedia give me the number to disconnect. Your WiFi service has been absolutely abysmal for weeks on end now. Time to jump ship.
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Eithne Thomson
(@eithnethomson) reported
from
Glasgow, Scotland
@virginmedia Broadband is down. No issues in area. Diagnostic tests say it’s ok. But it’s not working. Please help.
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Kieran Reynold
(@keybo7) reported
from
Clydebank, Scotland
@virginmedia my box is not receiving signal. It has power but internet connection not working and ive no tv. Guy spent 30 mins on phone trying to fix it. Not good enough!
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margaret gallagher
(@touchofglamour) reported
from
North Lanarkshire, Scotland
@virginmedia It's still down, that's been 2 full days, it's actually shocking service, 😡😡 2 people working from home, and kid trying to do school work, I feel this is poor service
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liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia Bad customer service !!
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Tigg-Pupp
(@djtiggeh) reported
from
Paisley, Scotland
@virginmedia and yet again your broadband service has gone off. All fricking day. #refundme
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liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia I had to send them a recorded delivery letter to cancel mine !!!!
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Grejurn 🏴🇪🇺 @FurLough 2020
(@_Grejurn) reported
from
Glasgow, Scotland
@virginmedia That's the result from running the test after logging in from the link you sent me. Running the test from my router doesn't show up any problems. Logs at the times had No Ranging Response, SYNC timing Sync failure, RCS partial service, no unicast maintenance opportunities errors.
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Jonathan
(@Ogilvie75) reported
from
Glasgow, Scotland
@iamalisonperry @virginmedia To be fair VM supply to your house, beyond that you are on your own. Boosters are probably the worst way as they half the signal each turn. We receive 200Mbps, and 3 floors or in the garden up we still have 200. Look at powerlines or mesh networks — best investment you’ll make.
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Carole Paton
(@CarolePaton) reported
from
Renfrew, Scotland
As of tomorrow I have 10 working days left. This is lovely except that I have about 6 weeks work left to do!! Ridiculously slow internet isn’t helping @virginmedia
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Debbie Hughes
(@weedebsie19) reported
from
Airdrie, Scotland
@virginmedia Afernoon, are there any issues in the ML6 area as my broadband doesn’t seem to be working. The wi-Fi isn’t connecting to our mobiles & we keep having to use our 4G. Thanks, Debbie
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Richard Porter MBE
(@Porter33R) reported
from
Bishopbriggs, Scotland
@virginmedia usually singing your praises however your safeguarding policy for customers who are older people needs refinement. Sales teams not speaking to customer service has caused me and my parent great upset. Please look into training for all your sales staff please.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cheryl
(@ConnellMaths) reported
@virginmedia How can I get m credit agreement details if I don't have the email or the paper copy? I'm trying to login but can't and the inline chat didn't help last night
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Oliver Ridout
(@Ridoo90) reported
@virginmedia I really need my Internet working today and it's off to a bad start. Can you please get your service fixed ASAP
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The space between
(@Spac3s_between) reported
@virginmedia can you PLEASE stop outsourcing to f*cking Delhi. They are rude, ignorant, arrogant, bossy, interrupt, have no understanding of disability, or how covid is affecting the uk. I want a direct number for your scotland cs operation pls. Sick of your diverts and options.
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Patrick O'Gorman
(@itspog) reported
@virginmedia lots of people reporting slow speeds and in out service in Portsmouth area do you have an area problem it's been for a few days now?
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Claire Wilson
(@choc1982) reported
@virginmedia We are waiting on a new box coming but my mum added a new package on for a month to one football gamr Saturday night but due to the box packing in they didn't get to watch the football so now she is paying for a month and didn't even see what they wanted. Can you help with this?
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Rosemary
(@roonunn) reported
@virginmedia I now feel obstructed in my wish to cancel your services. Ideally you would call me to sort this out. That is customer service.
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niamh
(@niamhh_96) reported
Hi @virginmedia are you gonna pay my wages when I can’t work because your wifi is so ****?
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a d e l a r k s | iwonderwhat
(@adelarks) reported
@virginmedia Please can you look into the news that this area around KT7 has an area wide infrastructure problem. We understand from lots of people living here that this is not on your service status page but is impacting this whole area. Which would explain the intermittent connections.
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Deb Das
(@deb_simplex) reported
@virginmedia Have tried that as well but no luck. Now our broadband is also down and no one picks up the phone so that we can complain... is Virgin Media as a company still functioning?
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Rebecca Swales
(@rebecca_swales) reported
@virginmedia we’re half an hour into the work day and your service for which we pay ridiculous amounts has failed twice