Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G32, G40, G3, G4 and G72.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 12/11/2025 06:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Cumbernauld, Hamilton, Airdrie, Motherwell, Paisley, Erskine, Renfrew, Bellshill, Bothwell, Coatbridge, Clydebank, East Kilbride and Johnstone.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • TPASScotland TPAS Scotland (@TPASScotland) reported from Erskine, Scotland

    @georgelang @virginmedia Nothing unusual there then. Service is unreliable

  • GOTHICGUY270477 ALAN (@GOTHICGUY270477) reported from Cambuslang, Scotland

    @virginmedia is their something wrong with the virgin phone line I connect through my hub and it’s a bad line I have reset my hub 3 times checked both handsets and still cracking down phone line

  • Cheryl_x 𝕮𝖍𝖊𝖗𝖞𝖑 𝕸𝖈𝖐𝖊𝖓𝖟𝖎𝖊 (@Cheryl_x) reported from Clydebank, Scotland

    @virginmedia 30 minutes on hold and YOU HANG UP ON ME! What an absolute joke 😩

  • _Grejurn Grejurn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 B L M (@_Grejurn) reported from Glasgow, Scotland

    @virginmedia looks like the midnight hour is upon us again. Two nights in a row the internet's gone down around midnight. This is getting tiresome.

  • stevenrankin Steven Rankin (@stevenrankin) reported from Inchinnan, Scotland

    Internet down AGAIN! Can't be over loaded with people at 1am in the morning! Virgin Media are an absolute scam. We pay a lot of money for fast internet and it's just consistently terrible.

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    @virginmedia no broadband for the second day. No information or customer service. People have to work you know.

  • ayenaebotherpal ⓄⒷ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ayenaebotherpal) reported from Birkenshaw, Scotland

    @virginmedia I’ve now resorted to. Connecting my tv to my mobile phone data in order to watch Netflix etc as the connection from you is so bad and cuts out every few minutes. Is anything being done about this? What we actually paying for?

  • chisy10 Chisy (@chisy10) reported from Hamilton, Scotland

    @FromThe1stBend Subscribed to Premier Sports (via Virgin Media) purely for speedway only to find out this morning that BoxNation isn't part of the package! Poor show, @PremierSportsTV

  • StephenMulholl Stephen M (@StephenMulholl) reported from Paisley, Scotland

    @virginmedia - need some help and information re: moving house and the links on your site seem to be broken. Can you help? Phone lines seem to suggest calling is not the best idea right now...

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    @virginmedia another day another virgin outage. It's getting really annoying.

  • ya_diks Adrienne (@ya_diks) reported from Coatbridge, Scotland

    @virginmedia can’t seem to get logged into my account on your website or app on both pc and mobile. It just keeps reloading the main page to login again

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    @virginmedia ok virgin I have had no service all day, I can't get through to you. I need broadband for work what are you doing about this, your customer service is a shambles so far.

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    Despite @virginmedia increasing it's prices they continue to disrespect customers. We have had no broadband for 2 whole days, no response. I have been on the their website asking for help to enable me to work during a pandemic, nothing helpful. One the phone for 45 mins and????

  • bawz Darren of Mcilvaney (@bawz) reported from Hamilton, Scotland

    Internet down. In the middle of trying to get Black Spindle. Sort it out Virgin Media! That's twice in a week 🤬

  • justdyln dyln 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@justdyln) reported from Paisley, Scotland

    My internet is actually garbage wtf @virginmedia

  • GOTHICGUY270477 ALAN (@GOTHICGUY270477) reported from Cambuslang, Scotland

    @virginmedia how many times do I need to call to get you to fix a problem with my bill only for you to mess it up again I’m going to call ofcom and see if they can sort it !!!!!!!!!!!!!!!!!!!!

  • mikebhoy mike (@mikebhoy) reported from Glasgow, Scotland

    Good old @virginmedia happily enjoying the football on BT on my iPad when your crappy app decides to freeze then kick me out and refuse to recognise my login. Dreadful bit of kit, never works properly.

  • ayenaebotherpal ⓄⒷ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ayenaebotherpal) reported from Birkenshaw, Scotland

    So sick of @virginmedia and their stupid c130 error code. Constant. Absolute worst. And their **** WiFi. Useless.

  • officialalastar Alastar💫 (@officialalastar) reported from East Kilbride, Scotland

    Anyone else experiencing no sound on all channels on their @virginmedia tv? Tried switching off and on again, muting and in muting, turning the volume up and down a few times now but no joy. 🤨

  • BrittenyCox Britteny Gibson (Cox) (@BrittenyCox) reported from Glasgow, Scotland

    @virginmedia It's now been over a month and still no resolution to the complaint I filled. We are being over charged yet again. Can someone please get in touch directly regarding this complaint please.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ViaTowerBridge 𝐹𝒾𝓍𝒾𝑒 𝒞𝓎𝒸𝓁𝒾𝓈𝓉 🚴‍♂️+🌉 (@ViaTowerBridge) reported

    @virginmedia It' been unstable for the last few days, but really played up last night and seems to have done something to the box… Maybe it's switched off the Wi-Fi transmitting, I really don't know. Cable connection works fine now.

  • Gramsilver1 Graham Mac (@Gramsilver1) reported

    @virginmedia Well if the resolution isn't the promised compensation today its going to the ombudsman. Been told 3 -5 days on 3 occasions. Doesn't happen

  • ViaTowerBridge 𝐹𝒾𝓍𝒾𝑒 𝒞𝓎𝒸𝓁𝒾𝓈𝓉 🚴‍♂️+🌉 (@ViaTowerBridge) reported

    @virginmedia Good idea I suppose…I did get to the login page via laptop and seemed to put the right password in, then I got a blank, white screen.

  • tjfizz37 Tania B (@tjfizz37) reported

    @virginmedia Received text re delivery of new kit on Wednesday, but need to change delivery date - you told me to contact courier, courier told me to contact virginmedia! I do not have tracking number! HELP!

  • teresac55230879 teresa carr (@teresac55230879) reported

    @virginmedia Hi I have tried this and it did not work. I am still receiving the same message - mailbox unavailable. I suspect this is how you are retiring the ntlworld email space. It has made me think it’s time to find a new provider as it’s impossible to get real help

  • Tim_Masih Timpura (@Tim_Masih) reported

    @virginmedia takes up to 28 days to respond to a complaint: We’ll look into it and get back to you with what we find and hopefully agree on a resolution with you. We’ll try to do this as quickly as we can, but please give us up to 28 days to look into things properly

  • RichmondpPaul Paul Richmond (@RichmondpPaul) reported

    @virginmedia Yes they said on Friday it might be fixed tomorrow just really poor I work in the industry and can’t understand what is taking so long?

  • Shepululu Ziki (@Shepululu) reported

    @virginmedia why do you guys do this? Without any warning whatsoever, the broadband is down. If you’re working from home then tough.

  • SharonEL1104 Sharon Lawrence (@SharonEL1104) reported

    @virginmedia @Virgin More than pi$$ed off with Virgin Media now. over a week ago c-241021155 promised my email would be functional. Keep getting fgn call centres, I can't take much more of this cr@p service

  • PeaDubyah persona non grata (@PeaDubyah) reported

    @virginmedia no broadband for a week, recorded message on help line acknowledging but no solution, 30 mins waiting for customer service who say I’ll still be charged. You are breaching your terms and I will withhold payment until I speak to someone who can help