Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G32, G3, G40, G14 and G72.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 12/06/2025 08:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Hamilton, Airdrie, Motherwell, Paisley, Erskine, Renfrew, Bellshill, Cumbernauld, Bothwell, Coatbridge, Clydebank, East Kilbride and Johnstone.

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City Problem Type Report Time
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • Wizzler_uk Gavin Jackson (@Wizzler_uk) reported from Motherwell, Scotland

    @virginmedia @Shadow_Official Haha if I called right now and said I had issues with shadow (I don't use mine for gaming) you're "support" wouldn't have a clue what I'm talking about, then they'd say everything looks fine on your end so it must be (a) my pc, (b) shadows servers or (c) it's someone else's fault

  • Soctty123 Soctty123 (@Soctty123) reported from Paisley, Scotland

    @virginmedia As with many in West Central Scotland, my Internet is down. I have tried turning the router on and off shark, but to no avail. What's bothering me most is that Virgin Media are refusing to acknowledge what must be a huge outage. I'm in the PA2 area.

  • Moggydd Morag (@Moggydd) reported from Motherwell, Scotland

    @SnoBaloyi @virginmedia I have no service on ML2 area

  • carolstrach CAJ (@carolstrach) reported from Airdrie, Scotland

    @Rickster1873 @virginmedia That explains a lot!!!! I’m in Airdrie and got no service! Fortunately I can get 4G

  • Will_L_Penn Will N7 (@Will_L_Penn) reported from Motherwell, Scotland

    @virginmedia our broadband and tv is down and when I try to contact customer support the wait is over 30 minutes what’s going on post code is ML1 1HW

  • honto75 jon bhoy 🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@honto75) reported from Glasgow, Scotland

    @virginmedia my virgin is down I’ve got no channels or broadband

  • Jacobite1745G Gary Stewart🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Jacobite1745G) reported from Glasgow, Scotland

    @WeNeedIndyNow @virginmedia @ivy_mckellar Mine is down aswell

  • cameronkelly__ Cam💜 (@cameronkelly__) reported from East Kilbride, Scotland

    Virgin media is the WORST company to have WiFi with oh my god, use my 4g more than I use their WiFi bc it’s doesn’t work half the time 🥴

  • Soctty123 Soctty123 (@Soctty123) reported from Paisley, Scotland

    @virginmedia No problem. It's very rare that I've had problems with my service, and sorted reasonably quickly.

  • MichaelBarnet18 Michael Barnett (@MichaelBarnet18) reported from Glasgow, Scotland

    Dear @virginmedia, do be a dear and fix the internet! No TV, no WiFi; I might have to talk to people!

  • dtr1984 🏴󠁧󠁢󠁳󠁣󠁴󠁿David🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@dtr1984) reported from Glasgow, Scotland

    😂😂 all @virginmedia was down for about an hour there and I'm on their Twitter and they are getting dogs abuse and people demanding compensation 😂 that's the modern world for you , my guess is these people were born after 1997 😂😂

  • MattLeads Matt Leads 🧠 (@MattLeads) reported from East Kilbride, Scotland

    @virginmedia @frazz250 A lot of people are having the same issue all across the uk atm. Hopefully they fix it soon

  • Wizzler_uk Gavin Jackson (@Wizzler_uk) reported from Motherwell, Scotland

    @virginmedia @Shadow_Official Just like the home hub 3 issues.

  • dtr1984 🏴󠁧󠁢󠁳󠁣󠁴󠁿David🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@dtr1984) reported from Glasgow, Scotland

    @virginmedia hurry up and get this issue fixed , laughable that it can affect so many people , TV , internet , my wifi and phone are down

  • debbievee25 Loyal🐻Since 87🇬🇧 (@debbievee25) reported from Glasgow, Scotland

    @virginmedia can you tell me if there is a problem in the area 28 GLASGOW please as my Internet is not working at home

  • carolstrach CAJ (@carolstrach) reported from Airdrie, Scotland

    @virginmedia like many others I have no internet service I’m in ML6. For a communications company your communication and customer service are shocking!!!

  • quietarea1 Neil Crossan (@quietarea1) reported from Glasgow, Scotland

    @virginmedia down again. Been kept waiting for 4 days for phone was unable to work due to the mobile drop out and now no service. Customer service I’m sure will be up to their usual rubbish standard

  • SheridansLaw Sheridans Solicitors (@SheridansLaw) reported from Glasgow, Scotland

    Our office has been affected by the recent @virginmedia outage. We are hoping to have our services up and running again soon.

  • GOTHICGUY270477 ALAN (@GOTHICGUY270477) reported from Cambuslang, Scotland

    @virginmedia hi my service is down can you help Glasgow G734ly

  • carolstrach CAJ (@carolstrach) reported from Airdrie, Scotland

    @Rickster1873 @virginmedia Yeah mine is just the same! Gonna call them now for a laugh!! Their Twitter is absolutely no help at all and for a Communications company is shocking!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mattj_uk Matt Johnson (@mattj_uk) reported

    Yet another @virginmedia area outage. Of course, no rebate because none of the outages are longer than 2 days in length, despite us having had significantly more downtime than that over 2021.

  • Kraze_95 Raz (@Kraze_95) reported

    @virginmedia Phone line has been down for 5 days and the service page cannot detect the problem. E1 area. Has an engineer been sent out to check?

  • nevertime19 steve (@nevertime19) reported

    @virginmedia Could i ask how long after my service is cut do i have access to my Emails? Cheers

  • cammyboo Penny BartlettOBoyle (@cammyboo) reported

    @virginmedia I don't want to be rude but you followed me straight after my tweet and have just responded. Equipment hasn't worked properly since installation, engineer tried to fix but wasn't confident, problem worse than ever. Tech support promise a callback, never happened.....

  • Glenn1wolves Glenn Humphries (@Glenn1wolves) reported

    Your website and customer service is a piece of **** @virginmedia

  • pogester Darren_NG-Digital (@pogester) reported

    Is there a worse company for customer service and support than @virginmedia. No Internet for nearly 24 hours, passed from pillar to post. Everyone giving a different excuse but no one seems to actually give a ****.

  • hanlon_mark Mark Hanlon (@hanlon_mark) reported

    @virginmedia There are definitely no reported issues. As I said, this occurred when you carried out your upgrade. Please arrange for a technician to visit our property

  • pogester Darren_NG-Digital (@pogester) reported

    @wanye_m @virginmedia We've had no end of problems. Been totally without Internet since last night and just get fobbed off with every call.

  • Matt_BCC Matt (@Matt_BCC) reported

    @virginmedia #virginmedia You promised an update within 48 hours... My NTLworld email address is still not working... Primary email address out of action for almost 10 days...

  • grezberto gmedford (@grezberto) reported

    @virginmedia really peeved, again, to get a message from virgin media that my data allowance has nearly been used up ( and I will start to pay extra ) when it’s only being used because your sodding shite WiFi is down, again.