Virgin Media outages and service status in Glasgow, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 5 outage signals in the last 24 hours around Glasgow, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 9, 1:08 PM GMT+1.
- Internet (51%)
- Wi-fi (25%)
- Total Blackout (17%)
- E-mail (3%)
- TV (3%)
- Phone (1%)
The latest reports from users having issues in Glasgow come from postal codes G71 , G51 , G1 , G20 , G69 , G3 , G31 and G12 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Clydebank, Paisley, Cumbernauld, Bellshill, Bothwell, East Kilbride, Airdrie, Coatbridge, Hamilton, Erskine, Larkhall, and Johnstone.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 21 minutes ago |
|
Glasgow
|
Internet | 18 hours ago |
|
Glasgow
|
Internet | 18 hours ago |
|
Glasgow
|
Internet | 21 hours ago |
|
Glasgow
|
Internet | 1 day ago |
|
Motherwell
|
Wi-fi | 1 day ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Martin R (@MartinR16416014) reported from Cambuslang, Scotland@virginmedia Same as always . Overcharged for a service I’ve cancelled since March
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Martin R (@MartinR16416014) reported from Cambuslang, Scotland@virginmedia I’ve text the number , not sure what details im supposed to leave I might as well add that my internet signal is absolutely horrendous most of the time
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Andrew Montguire (@AMontguire) reported from Glasgow, Scotland@virginmedia Can someone call me regarding my account I have a complaint also that I will be looking to make
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CaseyBlackett (@CaseyBlackett1) reported from Cambuslang, ScotlandVirgin media internet is a piece of ****
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Scott Cowan (@ScottCowan5) reported from Glasgow, Scotland@virginmedia I phoned up on the 15th of September and said I wanted my contract stopped after it ends, which is tomorrow. How is that not cancelling?! I was told I would need to call on the 9th or 10th to cancel my contract, so I phoned today. I'm guessing the calls are all recorded?!
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Carla🏴👩👦🐱🧘♀️🏃🏽♀️⚽️🔴⚪️ (@KoolMamma) reported from Glasgow, Scotland@virginmedia Still having constant issues with it I’m afraid.....
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Sue McCaffray (@midge60) reported from Erskine, Scotland@Virginmedia so I just waited 40 mins trying to get thru to your support got thru and they cut me off! #WiFi
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Mhairi Crolla (@mhairic88) reported from Cambuslang, Scotland@virginmedia hi is there a problem with sound. Half my channels dont have sound.
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Martin R (@MartinR16416014) reported from Cambuslang, Scotland@virginmedia Sick of calling and being Fobbed off . Got a text this morning telling me £140 is being taken again. Direct debit is getting cancelled this morning , what a joke of a service
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Gary Preston (@Gaz_Preston) reported from Motherwell, Scotland@virginmedia Truly awful Internet service provided since I joined 18 months ago. Disconnects constantly, 20mb download speeds when I should be getting at least 200Mb. Home working becoming impossible due to constant outages. Old dial-up connection was better ☹
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Martin R (@MartinR16416014) reported from Cambuslang, Scotland@virginmedia I called in March to cancel all but my broadband . Having checked my account a month or so ago I realised I was still being charged the full amount . I discussed this with you’re team for hours and had been informed they could see on the system it had been cancelled and
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Sue McCaffray (@midge60) reported from Erskine, Scotland1 hr 10 mins on the phone to @Virginmedia to fix my dreadful WiFi and they cut me off!
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Martin R (@MartinR16416014) reported from Cambuslang, Scotland@virginmedia Seriously ?? - The same number I’ve called many times and never had it resolved ? - brilliant as always. I don’t have a spare 2 hours to get passed about you’re departments and still not have it resolved !
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Scott Cowan (@ScottCowan5) reported from Glasgow, Scotland@virginmedia The agent over the phone checked with the support team, who advised that because the notes apparently say I didn't ask for a disconnection (I did) then the 30 days has to start from today. I am not paying up to the 9th of November as after Monday I will not be using the service.
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Carole Paton (@CarolePaton) reported from Renfrew, Scotland@virginmedia how do I speak to a human? We have a wifi blackspot. None of your recorded message options help. I need to speak to an actual person.
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Ian Rae (@IanRae64) reported from Cambuslang, Scotland@virginmedia Thanks for your response Can I please get a credit on my bill? I am not getting the service I paid for
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Donna Hughes (@weedonski) reported from Airdrie, Scotland@gerriohear @virginmedia @scotgov Is this from home G? Ours has been running so slow the last couple weeks x
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Carole Paton (@CarolePaton) reported from Renfrew, Scotland@virginmedia still looking to speak to a human about the wifi blackspot in my home. Your App doesn’t work and pre recorded options are not relevant. Please advise or I cancel direct debit.
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Carla🏴👩👦🐱🧘♀️🏃🏽♀️⚽️🔴⚪️ (@KoolMamma) reported from Glasgow, ScotlandHi @virginmedia any response yet please to my tweet yesterday re poor internet speed? #wifi #internet
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Lewis (@curlylew06) reported@virginmedia @richardbranson @virginmedia forcing pedestrians onto a main road due to lack of customer care #cowboysservice #whoistheboss
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KriPtiꓘ (@KriPtiK02) reportedIt’s a shame that Virgin Media, the best internet provider in the UK, is still absolutely ******* terrible
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Digi D (@patch_204) reported@virginmedia Thanks , managed to get a price of £87 pm to upgrade and a £35 hub 4 activation fee. Bit much will wait until price comes down a bit
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Anna Park (@Annagoge) reportedApologies if anyone is trying to reach me by email but my account has been frozen. Any help from @virginmedia would be gratefully received (I understand the IT dept. only work till 2.30pm on a Sat 😔).
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Shane Donnelly (@shanedonnelly) reported@virginmedia I was told when I contacted live chat that I could cancel by talking to the customer relations team via web chat. The message I send them said I wanted to cancel. If they had told me "you must ring someone to cancel" then I would have.
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Ross R MacLean (@jamboross) reportedAfter 20 years the time has come...@SkyHelpTeam @Sky you can't provide me with TV and recommended going to @virginmedia instead, who already supply me with Internet & landline (which I no longer require). Are you going to help me on this to work smoothly and I want the dish gone!
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Krayyzzee (@ImKrayyzee) reported@MaGiKnInJaFrEaK Moved house, went with Virgin Media 500 download and 35 upload. Not bad so far 👌🤙
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Joel Thornton (@Joel1605) reported@virginmedia Issues still ongoing.. not internet for 20 minutes today… website says no fault in the area… somehow don’t think it’s fixed. 1 and a half weeks till @Ofcom report is back and can finally cancel this pile of 💩
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Anna Park (@Annagoge) reported@virginmedia I don’t see how you can help me without personally looking at my account so we will have to leave this conversation here. To say I am disappointed in the service is an understatement.
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Neil Latham (@neillatham) reported@virginmedia do you have a speed issue in the WD25 area. Speed has dropped to 20mb down, up is still the normal 35-40mb. (Tested on WiFi and wired). Thanks