Virgin Media Outage Report in Glasgow, Scotland
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The latest reports from users having issues in Glasgow come from postal codes G5, G3, G22, G1, G53, G33, G44 and G4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Uddingston, Hamilton, Johnstone, Paisley, Cumbernauld, Coatbridge, Bellshill, Motherwell, Airdrie, Erskine, Clydebank, Renfrew, Larkhall and East Kilbride.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Wi-fi | ||
Internet | ||
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland
@virginmedia As I said earlier, I’ve had no internet for the past month and continue to be charged. I can’t use most of your support services as I’ve never been sent any of my customer information @virginmedia
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Hugh Moan 💙 (@weeshug72) reported from Glasgow, Scotland
@virginmedia The solution is leaving so I don't have to use more electricity.
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don mackeen (@donmackeen) reported from Glasgow, Scotland
@virginmedia That's useless. The service comes and goes, so you won't compensate me. And if have to deal with a "service" that continually cuts out
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Alexander Adair 🌙 (@AlexxAdair) reported from Glasgow, Scotland
@virginmedia Literally calling to cancel my package and I can’t get through
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bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland
@virginmedia The checks tell me there are issues. regardless I don’t really care about wider issues in my area. I’ve been sent in a loop for the past month and it’s still broken, I’ve been paying for this time and not receiving a service - this is not the first time either @Ofcom
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bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland
@virginmedia The ‘step by step help’ doesn’t help. It tells me thing I already know - restart hub check connections, reset.
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don mackeen (@donmackeen) reported from Glasgow, Scotland
@virginmedia The service checker tells me either nothing, or - as in the screenshot - something completely contradictory. There is no way to communicate with anyone and yet, strangely enough, you still charge me for a service which only works intermittently.
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oor Jim (@jimnimmo60) reported from Airdrie, Scotland
@O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.
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princealbertofmonaco (@WeeLemLug) reported from Glasgow, Scotland
@virginmedia An absolute joke of call , Your advisor just told me to cancel my full contract !! He was laughing and joking with people whilst on the call to me , Can someone please call me ?
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don mackeen (@donmackeen) reported from Glasgow, Scotland
@virginmedia had the technician come out today after days of patchy service. Got the hub changed, and ... Service still terrible. And now I'm to wait "24 hours"...
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bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland
@virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom
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don mackeen (@donmackeen) reported from Glasgow, Scotland
@virginmedia Service still screwed up, any ideas when this will be fixed @virginmedia?
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David (@DRoss215) reported from Paisley, Scotland
@virginmedia Still waiting on Gareth to get in touch. @Ofcom can you please help? No service since the end of January 😡😡
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bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland
@virginmedia He treated me like I was stupid. Turned it off and on again and replugged the wires, he replaced the box and left. I mean I am stupid but there really was no need @virginmedia
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#YesScots Prisoner X Scotland Just Another Human (@WYesscots) reported from Airdrie, Scotland
@tristanpw1 @virginmedia @RishiSunak By dipping into One's personal wealth of £700++ million accrued by robbing the ordinary poor blind & the odd global financial crash or one's O/s Tax haven accounts imho like me Tory m8s.
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David (@DRoss215) reported from Paisley, Scotland
@virginmedia Unfortunately Gareth has been unresponsive I contacted him last Thursday nothing since then still no service 😡😡
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Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland
@virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!!!!!!!!!!!!
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David (@DRoss215) reported from Paisley, Scotland
@virginmedia I have been waiting since Thursday for a representative to get in touch why? @Ofcom service been disconnected for nearly two weeks. Impossible to speak with anyone from Virgin Media 😡😡😡
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Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland
@virginmedia I'm trying to contact the customer care number but I'm told thar calls are not being connected to that number (789) I'm then told to call 789 to speak to a team member...
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bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland
Hey @virginmedia it’d be pretty cool if you guys fixed my internet at some point. Like i know I’ve only spent £30 trying to call you guys and I did get to speak to this nice angry man on your support line who hung up on me immediately (which is a bargain)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jakier (@JakierM7) reported
@virginmedia Hello, I would like to file a complaint about your broadband and your mobile services please? Thanks
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🇰ik 🇩raws ✊🏻✊🏽✊🏿 🏳️🌈 (@Kik_Draws) reported
@DresdenSkinsArt Hmm I seems to be having issues using some other websites too. Maybe internet provider issue? Are you by any chance using virgin media in the UK?
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John Grainger (@graingermedia) reported
@VickyHCarr I've always liked Samsungs, but just steer clear of any @Virginmedia mobile package - over the last year their customer service has consistently been the worst I've ever experienced in any industry.
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Paul Johnson (@Johnson_1488) reported
@virginmedia Yeah all is fine but I’ve just seen something about CDN is down globally? So not isp related
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Dean Pascoe (@Pascoe_87) reported
@virginmedia Don’t believe you do penalising them for having to move and then charge them because you don’t service the are.
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Amy Buffone (@ALBuff1) reported
@virginmedia That's great for you, but doesn't help me. I don't have another line. I rely on this mobile for everything. So there's nothing you can do then? Amazing.
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William Niven (@bigbrawbill) reported
@virginmedia @CarersUK This is totally pointless, they are so so sorry, but hive you a telephone number or spoken to the "TEAM" WHO ABSOLUTELY don't give a flying toss and are no help whatsoever ever as long as you pay your bill. Stop pretending to care you don't virgin media, yoir team don't.
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C Cheung 💙 (@chunnage) reported
I came here to check why so many webpages were down, thinking this must be a @VirginMedia issue, but apparently it's in fact down to Amazon Web Services crashing completely
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Anna (@annahubbit) reported
@virginmedia In the nicest possible way, we spoke with your customer services at the weekend, and there is *still* apparently nothing that can be done despite confirmed interference coming from somewhere. We don’t have time to waste this much of it on the phone just to save your company face.
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Chimpy12321 (twitch) (@EGreenhill1) reported
@virginmedia The status checker always says no known issues, but if i phone up, the machine tells me there is intermittent problems in the area. As you should be aware i am well within my rights to cancel my contract as i have been suffering outages for this long. @virginmedia