Virgin Media Outage Report in Glasgow, Scotland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Glasgow come from postal codes G71, G51, G1, G66, G5, G32, G33 and G42.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Coatbridge, Johnstone, Paisley, Hamilton, Uddingston, Cumbernauld, Airdrie, Motherwell and Erskine.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Bellshill |
||
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
-
Andy 'Ginge' Ritchie
(@AndyRitchie12) reported
from
Glasgow, Scotland
@virginmedia good morning, we've had numerous phone calls over the past few days from a call centre claiming to be you guys.. Saying that there is an issue with our router and asking us to tell them what lights are on etc? Is this a scam as I feel uncomfortable giving that info.
-
Ellenor
(@supaellie1) reported
from
Glasgow, Scotland
@virginmedia this has got to be THE WORST service in the whole world. Been a virgin customer for years and years then when you bill goes up and you phone you get a good deal... promised a deal. Sitting all day waiting for instalment to phone to be told it was rejected!
-
Seonaidh McIntyre🕷️🏴🇪🇺
(@johnnie_mc) reported
from
Paisley, Scotland
@virginmedia Set up has failed of my new hub 3 router received today, I have checked all connections & tried to call but the call center is closed. Can you please help?
-
Stephen
(@Websergeant) reported
from
Kilbarchan, Scotland
@virginmedia Seemed to settle down after a hour or so, seems to be okay tonight
-
Max/Magnus Joss
(@magnusjoss) reported
from
Glasgow, Scotland
No Internet in my flat for the next few days since virgin media is ~incompetent~ so could somebody, like, pop a red or blue smoke signal somewhere if one of the candidates reaches 270?
-
MR_RFK23💭
(@MR_RFK23) reported
from
Motherwell, Scotland
@virginmedia customer service and faults department, customer service is absolutely atrocious. 1 month ago I called up and took off sports. Today I wake up to no sports and NO kids. 1.30 mins on the phone and still not resolved! Told im on a different package, I don’t have Kids!
-
A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia Still having issues Too mentally exhausted and disgusted to waste more time on another pointless phone call. Sought advice elsewhere and diagnosed a new set top box required. A reputable company unlike you would have delivered this and compensated me. You just don’t care do you?
-
Santiago Matalonga
(@santimatalonga) reported
from
Paisley, Scotland
Dear utilities providers (ex @virginmedia & @BritishGas), if you are offering support via chat, embrace that communication is asynchronous. Can't wait around d for you to pay attention, but i will answer eventually. @hp instant ink got this concept. Ask them!
-
A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia No service for 2 days and been awaiting assistance on phone for over an hour. Do I wait forever or cancel my direct debit now?
-
Charles
(@cdoolan78) reported
from
Kirkintilloch, Scotland
@virginmedia My wi fi is down again getting nothing since I’ve been on this new contract nothing but hassle I’m going to new supplier won’t be touching virgin ever again !!!!!!
-
Max/Magnus Joss
(@magnusjoss) reported
from
Glasgow, Scotland
@virginmedia It's not an area issue; you prematurely closed my account on the wrong date as I'm moving house and the team members handling the cancellation put the wrong date in. I phoned customer service yesterday morning and was able to be reconnected, it's fixed now.
-
Seonaidh McIntyre🕷️🏴🇪🇺
(@johnnie_mc) reported
from
Paisley, Scotland
@virginmedia Technician not available till Tuesday, 7 days without broadband when working from home. Going to cancel.
-
Stephen
(@Websergeant) reported
from
Kilbarchan, Scotland
@virginmedia is there a known problem in the PA10 area?
-
A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia ...and after the 90 minutes you decide to hang up WHY????
-
Elenita
(@Coops_71) reported
from
Thornliebank, Scotland
@bless_machine @SkyUK @virginmedia Thanks, but my parents have cable and no issues. And I don’t think they ever had a 47% increase on their monthly bill with no warning.
-
Nik Rattray 🏴🇪🇺⚗️⚖️🔬🧬👨🏻🔬
(@NikRattray) reported
from
Glasgow, Scotland
@virginmedia been receiving some pretty unhelpful advice from your help desk team with no real resolution. Didnt get a manager's call back and have been treated pretty rubbish. Any chance you can help me?
-
JeepSco - MM7SCO
(@ScoJeep) reported
from
Cumbernauld, Scotland
@virginmedia I sent a complaint in to your company 10 days ago regarding my shocking ping rates and slow speeds on my broadband. Still no response, not even to confirm you received my complaint. After 1 hour on hold without even speaking to an agent, I get disconnected.
-
Stephen Neilan
(@kotr76) reported
from
Hamilton, Scotland
@virginmedia thank you for the excellent customer service. 38min long phone call which has ended with being cut off. Of the 38mins, i reckon I spent a good 25mins on hold or waiting in a queue
-
Éraic Lyrios
(@EraicLyrios) reported
from
Glasgow, Scotland
@virginmedia you told me a router would be delivered on Saturday. Yodel says they couldn’t access the building, even though we were all in. You told me it would arrive today, yodel just rebooked it for tomorrow. I have been your customer for 3 days and I already want to l LEAVE
-
A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia Can’t watch them @virginmedia as service not working and you have left me hanging on phone for over 90 minutes.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
vicky morgan
(@morganmoves) reported
@WIN58URY @virginmedia Worst thing I ever did was switch to virgin media, got out the moment my contract ended!
-
Emma Laing
(@emmalaing14) reported
@virginmedia The WhatsApp chat seems broken too: We're sorry but it looks like something has gone wrong and we need to start fresh. Please type 'Hi' and we will take it from the top.
-
Higgy__Smalls
(@Higgy__Smalls) reported
@virginmedia The issue has been recurring every time I try to stream on Twitch, shortly after starting, the bitrate starts to fluctuate dramatically and eventually makes streaming impossible, I've even lowered settings to try and fix but the issue persists and is very frustrating.
-
HKK
(@holskhorsand) reported
@virginmedia At this rate I'm tempted to cancel my direct debit until you actually provide me with Internet 🥲
-
Ste Army
(@stearmy) reported
@virginmedia what is wrong with your website. Been trying to make a payment for last 24 hours and its not working to get to page to make payment??
-
Trish Ferguson
(@TrishaM175) reported
@virginmedia No, I just want to speak to someone or cancel and have equipment removed. I’m done trying
-
H
(@Hb100000000) reported
@virginmedia Hi, unfortunately we have been massively let down by Virgin again! After Virgin cancelling our original appointment we have an engineer come out today and inform us he has been booked in for the wrong appointment! This needs to be sorted now! I am not waiting another month
-
stuart smiles
(@stuart_smiles) reported
@tschaeferm @virginmedia A customer can ask that it's off. ( and that's what I want please). Can I have the manual and settings for the Virgin Media Hub 3.0 to block giving out IPv6 addresses please.
-
Frankie Carrick
(@FcjuniorFrankie) reported
@virginmedia - hi, any timescales for how long wifi will be down in the NE28 area? I am unable to work 😡
-
Sarah Stevens
(@sarahfitzy43) reported
@virginmedia No added charges on bill,very confusing. Any help you can offer is appreciated,as I'm finding it so hard to get through on phone,waited 50 mins on Friday and 30 mins today,and didn't get to speak to anyone.