Virgin Media Outage Report in Glasgow, Scotland
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The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G12, G72, G61, G4 and G42.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Bothwell, Motherwell, Erskine, Hamilton, Blantyre, Cumbernauld, Uddingston, East Kilbride, Coatbridge, Johnstone, Paisley and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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oor Jim
(@jimnimmo60) reported
from
Airdrie, Scotland
@virginmedia disgraceful customer customer service from you. Trying to sort your mistake and being hung out out to dry. Prepare for cancellation. Almost 90 minutes on the phone and still being told to wait. Total disrespect for a long time customer. No more.
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Kirsty
(@Kirstym82kirsty) reported
from
Motherwell, Scotland
@virginmedia unfortunately I don't have 2 days to spend waiting on getting through Watts app is taking upto 5 days for a reply the issue is an overheating router so why can't you just send one
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Valerie Hepburn
(@ValerieHepburn4) reported
from
Hamilton, Scotland
@suzy1963 @virginmedia I cancelled my services in July last year and still awaiting refund disgusting service from Virgin and certainly wouldn’t recommend
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Henry P⌬well-Davies
(@hpowelldavies) reported
from
Glasgow, Scotland
Waiting on @YodelOnline to deliver our Virgin Media QuickStart kit, tried to DM them and had no response. Absolutely terrible service, can’t even speak to someone on the phone!
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Martin Penman
(@martinpenman) reported
from
Glasgow, Scotland
@virginmedia any ideas how I cancel an installation date? Have tried lots of phone numbers and been cut off each time. Can’t register online as I’m not a customer yet.
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Senga Cummings
(@Cummings4Senga) reported
from
Paisley, Scotland
Virgin media is there an issue with broadband in the PA2 area of Paisley?????
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Alf Kelly
(@Keltique) reported
from
Banknock, Scotland
@virginmedia what is going on in the Falkirk District Maybe elsewhere? Channels are either completely missing or partially missing. C'mon we are paying. Fedup with problems with both TV and broadband problems with no explanation Having been with you from start Time to go ??
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oor Jim
(@jimnimmo60) reported
from
Airdrie, Scotland
@virginmedia trying to get one of my boxes switched on and your abysmal customer service has no clue to what I’m asking for. Prepare for cancellation. Disgraceful service. Over an hour on the phone.
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Bhoyalways1
(@Bhoyalways11) reported
from
Glasgow, Scotland
@virginmedia can sort the ******* wifi that you so overly charge for but some stupid reason I stick with you
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Garry Stevenson
(@gazstevo) reported
from
Birkenshaw, Scotland
Seriously @virginmedia , after your phones not working for two days, you put me on hold for 45 minutes then hang up. Anyone would think you are purposely making it hard for customers who want to leave.
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Senga Cummings
(@Cummings4Senga) reported
from
Paisley, Scotland
@virginmedia Yes there s an issue been off since ten pm last night they’re hoping to have it fixed by 16:20 hours today 😞
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Graeme Turner 🏴 🇮🇹
(@gturner1969) reported
from
Glasgow, Scotland
@virginmedia No service in Glasgow G20 area??
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Paul Andrew martin
(@PMartin1888) reported
from
Glasgow, Scotland
@virginmedia Had to many difficult moments, with customer service, plus the Internet drops out every day without fail. Im cancelling at first opportunity
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Senga Cummings
(@Cummings4Senga) reported
from
Paisley, Scotland
@virginmedia is there an issue with virgin media in the Paisley are PA2, no telephone no broadband 🤬🤬🤬🤬
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Nancy
(@Nancy91136432) reported
from
East Kilbride, Scotland
@virginmedia We had an engineer out on the 22nd of December to fix an ongoing issue with our broadband since upgrading. He has damaged our brand new amtico flooring.Please advise.
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Iqbal Bedi
(@IqbalSBedi) reported
from
Milngavie, Scotland
@virginmedia outage in Bearsden since 1400 hrs today.
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Paul Andrew martin
(@PMartin1888) reported
from
Glasgow, Scotland
@virginmedia the absolute worst service in the world, awful. Dont use them, very very difficult to deal with. Happy to let you at to account via the app, but if you need to reduce as we can't no longer afford it. It's a total nightmare, calls waiting. Difficult difficult
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
Should have been at Tynecastle today, Internet not stable by @virginmedia either, so you and @scotgov can just **** off please. Had all jags available and all because no-one checks who has, we can't go. Just a ******* joke really. 😒
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Valerie Hepburn
(@ValerieHepburn4) reported
from
Hamilton, Scotland
Once again unbroken promise from Virgin Media. Still awaiting refund. Disgusting customer service from this company.
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Bhoyalways1
(@Bhoyalways11) reported
from
Milngavie, Scotland
@virginmedia Delayed reply is great customer service by couple days, its fine now but issue was days ago with silence from virgin
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@crazypeas1) reported
@virginmedia so I complained online and never heard a thing. I’ve now got an email saying as I didn’t respond to a response to my complaint it’s now closed. never got a response. Sounds like your shutting complaints to meet KPI’s. Shocking customer service. Ongoing since 08/20
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Geoff Airey
(@geoffairey) reported
@virginmedia You’re not getting it. I want to pick up the phone, at a time when it’s convenient to me and speak to someone. Your support has got worse and worse over the years, my last three issues have been draining because customers cannot speak to someone.
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Ejay
(@enolan108) reported
@BradExTME @LucyGoesDating @virginmedia It's impossible to get them on the phone. Either a recorded message says they're busy and cut off the call or put you on hold forever - because literally thousands of people are currently calling them to cancel their accounts.
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Jim
(@IDontThinkSoJim) reported
@virginmedia Why am I greeted with "I'm sorry, We can't......" when I phone your customer service number? Price increases and can't answer the phone??
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Justin Pisani
(@juz2be) reported
@virginmedia I give up - can u send me the email address of Lutz Schuller please. You have the complaint number in the above picture yet I have to call you again to beg you to provide what your taking money off me #stayconnected - what a joke
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Geoff Airey
(@geoffairey) reported
@virginmedia VirginMedia’a relentless cost cutting whilst raising prices well above inflation year on year have rendered the company customer hostile.
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RS
(@RobjjSmith) reported
@virginmedia How can I talk to someone, your online tips haven’t fixed my issue.
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Andy Killeen
(@andyk100) reported
@virginmedia spent an hour on phone to customer service today, asked for an email address so I could follow up, apparently the email address does not exist! Worst customer service ever!
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Nathan Hill 🍌🥚 👾
(@NJHylian) reported
@virginmedia Getting assistance for virgin media is like trying to Slam your head against the wall to increase brain activity. Had the same shitty problems since joining and still going through the same shitty problems whilst my bill is being demanded and increased
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Calum Mackenzie
(@hmfcalum) reported
@virginmedia Is your customer service working...? Constantly being disconnected from the 03454541111 number & your instant messenger doesn’t appear to be working either...?