Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G51, G1, G66, G5, G32, G33 and G73.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 01/22/2026 23:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Bellshill, Glasgow, Coatbridge, Johnstone, Paisley, Hamilton, Uddingston, Cumbernauld, Airdrie, Motherwell, Erskine and Renfrew.

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City Problem Type Report Time
United KingdomBellshill E-mail
United KingdomGlasgow Internet
United KingdomCoatbridge Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • QuantumSkyline Quantum Skyline (@QuantumSkyline) reported from Motherwell, Scotland

    @Dexisson @virginmedia Cancel your direct debit

  • Newlandsdoc Decdoc (@Newlandsdoc) reported from Glasgow, Scotland

    @virginmedia my internet is down was promised a virtual tech assessment last night but changed to 22/12 visit. I need access as work in NHS Primary Care ASAP

  • shawsy67 Shawsy67 (@shawsy67) reported from Airdrie, Scotland

    @virginmedia I have tried twice to get through on the phone for nearly a hour each time, can someone help me?

  • Rokewood Rokewood (@Rokewood) reported from Cumbernauld, Scotland

    @EvelynArizpe @juliemca @virginmedia Yes, never been with anybody else. None is perfect. But BT has strength in depth

  • lidlmix John Doh (@lidlmix) reported from Glasgow, Scotland

    @virginmedia hi, I just downloaded American Utopia and the sound was awful. Also, when I tried to sign up to the Virgin Store the text on the TV screen was really screwed up. Have you been having problems,?

  • ziggyhewitt John Hewitt (@ziggyhewitt) reported from Barrhead, Scotland

    @TonyGreen67 Hi I'm from HMRC. It has come to my attention that you owe inheritance tax, please pass on your bank details. Thanks in advance. Also, your last payment to Virgin media never went through. I will deduct that as well. Saves you bothering in these trying times. 🤪

  • ragazzoscot Gary Robinson 🇧🇬🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@ragazzoscot) reported from Coatbridge, Scotland

    Hi @virginmedia - internet and TV down in ML5, Coatbridge. Spoken to neighbours who have same issue. Any idea of issue and ETA on fix?

  • LazyHermit 🌪 (@LazyHermit) reported from Clydebank, Scotland

    @virginmedia Been a Virgin customer for years. Cancelled Tv but have broadband and phone. Even my Freeview channels have been blocked on my boxes!! How churlish can a company get??😳 Freeview channels?! Show some compassion to your customers

  • _Grejurn Grejurn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 B L M (@_Grejurn) reported from Glasgow, Scotland

    The @virginmedia tech support scammers are back! Apparently I have an unstable internet connection and am an "idiot woman" for saying there's a purple light on my router (modem mode)

  • RossRei13692512 Ross Reid (@RossRei13692512) reported from Uddingston, Scotland

    @virginmedia VM service shocking once again

  • allym08 Ally Mason (@allym08) reported from Hamilton, Scotland

    @virginmedia broadband has just stopped working in ML3 . Usual resets had no effect 11mb on M600 fibre?? Can you help?

  • darrenmiller75 Darren 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@darrenmiller75) reported from Bishopbriggs, Scotland

    @virginmedia just been on/off hold with 2 call handlers to get cut off after 1hr 40 mins regarding upgrading with black Friday personalised email I received. Absolutely disgraceful customer service.

  • GlasgowFuk GlasgowFuk(7k) (@GlasgowFuk) reported from Glasgow, Scotland

    I hate to admit it but @virginmedia customer service / support is absolutely dreadful. Hate saying this as I worked for them for over 6 years #notahappycustomer #shockingservice #wouldntrecommend

  • Diamondmarydoll Mary Brogan (@Diamondmarydoll) reported from Cambuslang, Scotland

    @virginmedia And if you take a look at your help.section.....that's what I tried!!!!

  • cprosam Sam Cairns (@cprosam) reported from Motherwell, Scotland

    @virginmedia I have spent around 4 hours this week online and on the phone. All I want to do is simply upgrade my package without success. Please help !!!

  • CynthiaHalatyn Cynthia Halatyn (@CynthiaHalatyn) reported from Glasgow, Scotland

    @virginmedia help!!! Over an hour on hold and your system hung up on us and we've just had to call back 😭

  • MrReillyJohn John BIDEN WON Reilly ™ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MrReillyJohn) reported from Glasgow, Scotland

    @virginmedia disgusting staff twice put on hold when trying to complain over 2 hours! What a **** service

  • Diamondmarydoll Mary Brogan (@Diamondmarydoll) reported from Cambuslang, Scotland

    @virginmedia I'll call to cancel when I get home. Don't have time for this nonsense.

  • weewhytey Fraser Whyte (@weewhytey) reported from Hamilton, Scotland

    @virginmedia Had no issues until this year already signed up with sky due to how badly the situation was handled

  • s6phy soph (@s6phy) reported from Motherwell, Scotland

    virgin media being down on Christmas Day is v virgin media of them. Scumbags.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • welshibm ibm (@welshibm) reported

    @virginmedia so it won’t be fixed until tomorrow 4pm???? In the past 5 years I’ve had a mix of BT and plusnet, never was it the bad! Guess I won’t be renewing when the contract is up! CF14 Cardiff

  • point34561 point3456 (@point34561) reported

    @virginmedia After 4 engineer visits, 20 hours of calls. Avoid this Internet service....

  • lordyosch Jay (@lordyosch) reported

    @virginmedia dear God your chat bot is terrible! Why all me to run through your stupid script only to move to SMS and repeat it!?

  • RegalDoobs super doobs 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@RegalDoobs) reported

    @MaccaTheHack @virginmedia Its not blocking his driveway it's in front of what would have been his garden. Thats going to be their argument. I wish the guy the best as its a crazy size box to put there but I think he's **** out of luck, if he thinks they'll move it at their expense

  • MattHorrocks18 Matt Horrocks (@MattHorrocks18) reported

    @virginmedia Don't be silly. 7 hours later. You gave up, and left me out to dry. I didnt give up. BUT I was let down, by your customer service, once again! I've spent 7 hours waiting around on online chats, 1 hour on 3 phone calls. For nothing.

  • point34561 point3456 (@point34561) reported

    @virginmedia Do you think my issues were resolved within 1 second after tweeting?

  • NoddyMaccy ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Warboys, England

    @virginmedia Yes, I phoned customer services on the landline and they managed to rectify it. Thank you.

  • MattHorrocks18 Matt Horrocks (@MattHorrocks18) reported

    @virginmedia 8am maybe? I sent a proof screenshot of the offer I was given by online chat to another online chat, as the phone team said they couldn't honour the price because it wasn't on my account notes. Now it is, i should be able to proceed. But then told customer relations closed at 6pm

  • ZemmyZoom CEO (@ZemmyZoom) reported

    @virginmedia I’ve been having problems for over a year. You guys are useless.

  • MattyTudorOwen Mathew Tudor-Owen (@MattyTudorOwen) reported

    @virginmedia Nope - just an unreliable service.