Virgin Media Outage Report in Glasgow, Scotland
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Glasgow come from postal codes G71 , G51 , G1 , G20 , G69 , G5 , G31 and G11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bothwell, East Kilbride, Bellshill, Motherwell, Paisley, Airdrie, Clydebank, Coatbridge, Cumbernauld, Hamilton, Erskine, Larkhall, Johnstone, and Blantyre.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Wi-fi | 3 hours ago |
|
|
Wi-fi | 9 hours ago |
|
|
1 day ago | |
|
|
Wi-fi | 1 day ago |
|
|
Internet | 1 day ago |
|
|
TV | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
-
✨Charlene✨ (@KnickyEganByrne) reported from Glasgow, Scotland@virginmedia There was no resolution made! That’s part (a very small part) of the problem! And after being called a Liar by said manager I certainly will not be “clicking here” I shall be taking it further!
-
Cynthia Halatyn (@CynthiaHalatyn) reported from Glasgow, Scotland@virginmedia help!!! Over an hour on hold and your system hung up on us and we've just had to call back 😭
-
Grejurn 🏴🇪🇺 B L M (@_Grejurn) reported from Glasgow, ScotlandThe @virginmedia tech support scammers are back! Apparently I have an unstable internet connection and am an "idiot woman" for saying there's a purple light on my router (modem mode)
-
GlasgowFuk(7k) (@GlasgowFuk) reported from Glasgow, ScotlandI hate to admit it but @virginmedia customer service / support is absolutely dreadful. Hate saying this as I worked for them for over 6 years #notahappycustomer #shockingservice #wouldntrecommend
-
Cara (@lennonsghirl) reported from Coatbridge, Scotland@virginmedia had there been reported broadband issues in the ML5 area this morning? My service died about 20 mins ago and I can’t get back online. I’m working from home and have a meeting later on so any info would be great! Thanks
-
John BIDEN WON Reilly ™ 🏴 (@MrReillyJohn) reported from Glasgow, Scotland@virginmedia disgusting staff twice put on hold when trying to complain over 2 hours! What a **** service
-
Shawsy67 (@shawsy67) reported from Airdrie, Scotland@virginmedia got problems with my tv, can’t get through on phone
-
Gary Robinson 🇧🇬🏴🇪🇺 (@ragazzoscot) reported from Coatbridge, ScotlandHi @virginmedia - internet and TV down in ML5, Coatbridge. Spoken to neighbours who have same issue. Any idea of issue and ETA on fix?
-
Shawsy67 (@shawsy67) reported from Airdrie, Scotland@virginmedia I have tried twice to get through on the phone for nearly a hour each time, can someone help me?
-
Alex Marr (@alexmarr98) reported from Glasgow, ScotlandAnyone else having issues with Virgin Media at the minute?
-
Darren 🏴🇬🇧 (@darrenmiller75) reported from Bishopbriggs, Scotland@virginmedia just been on/off hold with 2 call handlers to get cut off after 1hr 40 mins regarding upgrading with black Friday personalised email I received. Absolutely disgraceful customer service.
-
✨Charlene✨ (@KnickyEganByrne) reported from Glasgow, ScotlandAbsolute joke of a company @virginmedia call the “Customer Services” for help but staff are rude, and obnoxious & apparently need retrained if the Manager is anything to go by as the staff have been giving out the incorrect information, which i just need to accept! #pathetic
-
Ross R MacLean (@jamboross) reported from East Kilbride, Scotland@virginmedia Really pissed off with you today, my contract ends on the 22nd of December and whilst I've never had TV with you, you refused to give me the deal. Well done, YOU LOST, I AM LEAVING YOU NOW FOR GOOD.
-
Rokewood (@Rokewood) reported from Cumbernauld, Scotland@EvelynArizpe @juliemca @virginmedia Yes, never been with anybody else. None is perfect. But BT has strength in depth
-
Ally Mason (@allym08) reported from Hamilton, Scotland@virginmedia broadband has just stopped working in ML3 . Usual resets had no effect 11mb on M600 fibre?? Can you help?
-
maverick (@maverickMMI) reported from Glasgow, Scotland@virginmedia customer service is embarrassingly bad. Miss sold then hung up on after being on hold for 75 minutes Sign up with this company at your peril
-
🌪 (@LazyHermit) reported from Clydebank, Scotland@virginmedia Been a Virgin customer for years. Cancelled Tv but have broadband and phone. Even my Freeview channels have been blocked on my boxes!! How churlish can a company get??😳 Freeview channels?! Show some compassion to your customers
-
maverick (@maverickMMI) reported from Glasgow, Scotland@virginmedia Yeah, spoke to them briefly. Waited 75 MINUTES. Your rep admitted the fault. Said he was outing me on ‘silent hold’ for 2 minutes then 20 MINUTES later the line went dead. Absolute joke. Shambles of a customer service. Apparently that is quite common.
-
Ross R MacLean (@jamboross) reported from East Kilbride, ScotlandRemember when @SkyUK and @virginmedia used to give a flying **** about their customers? I have both and I'm trying to give one up, but it may be both the way things are going!!!!
-
Sam Cairns (@cprosam) reported from Motherwell, Scotland@virginmedia I have spent around 4 hours this week online and on the phone. All I want to do is simply upgrade my package without success. Please help !!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
mo (@MoMocmo) reported@virginmedia @LutzSchueler nearly 2 hours, 4 staff members and still my issue is not resolved. Terrible customer service.
-
Alexandra James (@ialexandrajames) reported@virginmedia Where can I do that? I find it very unfair that i am having to pay for a service that doesnt even work anymore
-
Victoria Crawford (@missvici) reported@virginmedia I was wrongly charged for Netflix and despite repeated calling and being told it’s corrected I am still being charged and no refund. Please help!
-
Michelle Purse (@michellempurse) reported@virginmedia It seems we cannot be offered the same deal as the ones advertised on your website because rather then be a new customer, we are in fact a loyal one of many years. That is rather disappointing and has led us to cancel the contract.
-
welshyboy ✌ (@welshybow) reported@AmbervaleJet @melioramark @virginmedia Think I’ll be switching as their customer service is crap 💩, never answer you direct or say we will send a technician or engineer out asap , always beat about the bush “ have you tried this “ “ what is exactly wrong with your hub “ going round and round with the same questions🤬
-
BizkitVibes (@BizkitVibesAFC) reported@virginmedia What’s going on with your service recently? 4G is horrendous general signal terrible, never ever been like this.. I’d see many others complaining on here as well?
-
active days (@days_active) reported@virginmedia how do I cancel I cannot face calling you again
-
Natasha (@Pr1ncessNatasha) reported@virginmedia is there issue with paying atm. Just tried to pay online and it won't let me complete it also tried on the phone but its automated and just send me a link to were I was having issues trying to pay.
-
BizkitVibes (@BizkitVibesAFC) reported@GSpellchecker @virginmedia Not just me then! 4G has been non existent recently & signal is terrible
-
Dan Ward (@Danward29237729) reported@virginmedia are a bunch of lying theiving toerags. been completely ripped off. they're complaints team didn't call me back and I've rang 3 times today and the line is awful and been cut off.