Virgin Media Outage Report in Glasgow, Scotland
Why is my Virgin Media service not working?
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If you are having issues, please submit a report below.
The latest reports from users having issues in Glasgow come from postal codes G71 , G51 , G1 , G31 , G5 , G20 , G69 and G3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Paisley, Cumbernauld, Bellshill, Bothwell, East Kilbride, Motherwell, Airdrie, Clydebank, Coatbridge, Hamilton, Erskine, Larkhall, and Johnstone.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 8 hours ago |
|
Glasgow
|
Wi-fi | 13 hours ago |
|
Paisley
|
Internet | 20 hours ago |
|
Paisley
|
Wi-fi | 1 day ago |
|
Cumbernauld
|
Wi-fi | 1 day ago |
|
Glasgow
|
Internet | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Paulo Italiano (@jockdj83) reported from Clydebank, Scotland@virginmedia Additionally all I'm trying to do is cancel my broadband service.
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Joe Lappin (@joebhoy08) reported from Cambuslang, Scotland@TracyWo67726496 @virginmedia @richardbranson @TalkTalk @VodafoneUK Gonna cancel then get Sharon to call up and order it in her name for £27 a month xx
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Joe Lappin (@joebhoy08) reported from Glasgow, Scotland@virginmedia I have tried 4 times to cancel my subscription today funny enough I keep getting cut off when I mention cancel.
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B. David Hogg (@bdavidhogg) reported from East Kilbride, Scotland@virginmedia Turns out there’s not an outage in the area. The struggle continues...
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DJ Col-C Colin C (@Dj_ColC) reported from Cumbernauld, Scotland@virginmedia The up load speed keeps dropping out to zero resulting in loss of connection! Think engineers call that surging! We have had the same issue at our property before but according to your engineers was only us and they couldn't find fault!
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DJ Col-C Colin C (@Dj_ColC) reported from Cumbernauld, Scotland@virginmedia your service is diabolical litterly the worst I've ever came across! Your customer support is on par with the service! I've had poor Internet in Glasgow area now for over two weeks and there still no outage notification on your site! Bye virgin media
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graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland@virginmedia can you please help me I saw we have a c130 network error on V6 box and can't find WiFi on the list of network to join
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Stacey Quinn (@StaceyQ55740408) reported from Cumbernauld, Scotland@virginmedia Want 2 explain why our internet and tv goes down for a change instead of the usual "known issue crap" . If it's maintenance why not just tell the folk that pay your wages the real issue for not bein able to watch the shows they want browse the Web or even work.
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Diane Mckay (@weekaiso) reported from Inchinnan, Scotland@virginmedia Just spent 90 min on the phone technician took 20 min to fix internet signal so will see how long that lasts he was very helpful then put me through to get a better deal on my package and was on hold for 70 min unbelievable and still no answer time to move on 😡
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Scott Garrett (@garrett_golf) reported from Glasgow, Scotland@virginmedia been trying to get through to customer service for 3days now..... left on hold for at least 10 minutes every time I try #horrificservice #totaljoke #chargeafortune #answeryourcustomerscalls🤮🤮🤮
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Diane Mckay (@weekaiso) reported from Glasgow, Scotland@virginmedia Signal drops every day even got a signal extender to boost the service throughout the house still no joy signal terrible
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Diane Mckay (@weekaiso) reported from Inchinnan, Scotland@virginmedia I was told I could get a better deal for £100 as I'm paying 144.99 way to much for the package I have utterly disappointed as I have been a customer for over 15 years
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Joe Lappin (@joebhoy08) reported from Cambuslang, ScotlandHi @virginmedia after getting no where yesterday on the phone and on here Iv been given a great deal by @TalkTalk terrible customer service.
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Tom Watson (@TomWatson1971) reported from Glasgow, Scotland@joelycett Used the text chat service of @virginmedia once. Response after 3 days waiting was to call their helpline. Only got through on the 4th attempt on the helpline, after first 3 attempts disconnected after an hour on hold. 😁😅
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B. David Hogg (@bdavidhogg) reported from East Kilbride, ScotlandSpent the past few days trying to fix my @virginmedia WiFi, and after jumping through all the hoops, still nothing :(
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DJ Col-C Colin C (@Dj_ColC) reported from Cumbernauld, Scotland@virginmedia so after being told we would have a discount and not be affected by a cut off we are officially cut off from the Internet! After weeks of the same ******* problem and customer services have no clue about this! Shocking!
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Jennifer Kiernan (@lellifer) reported from Milngavie, ScotlandSo frustrated with @virginmedia another 16 minutes on hold for someone to hang up on me without giving me a second to respond to them. Not only incredibly rude but seriously getting on my wick. Next call will be to cancellations
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DJ Col-C Colin C (@Dj_ColC) reported from Cumbernauld, Scotland@virginmedia No again it's only when test is complete it tells you there a problem! When we call they say there is a problem but the service status for the area isn't updated with the problem or estimate fix time! The cust services have no idea what I'm talking about! Scripted calls!
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Ross MacLean (@jamboross) reported from East Kilbride, Scotland@virginmedia I've had enough of this shite. Internet keeps switching itself off all the time. This is a disaster and NOT worth the £60 you are charging me for it. Sort it out or I am leaving. Your customer service is a joke, not even contacted me directly with an apology!!!
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🏴David🏴 (@dtr1984) reported from Glasgow, Scotland@virginmedia wifi and tv down AGAIN , pay a fortune and theres always some sort of issue with it
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Vicky Nangle (@VictoriaNangle) reported from Brighton and Hove, England@virginmedia After over 3 hours and on my 3rd agent I managed to report it. The call was a scam, saying that my wifi was too slow and trying to get to my laptop. When I twigged and refused they became abusive and threatened physical abuse.
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Mark Thompson (@thompsonmark_) reported from Greenock, Scotland@virginmedia @DanRoPo I am also having this problem. 7 times since 8am this morning on my landline!!!!!
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Max/Magnus Joss (@magnusjoss) reported from Glasgow, Scotland@virginmedia It's not an area issue; you prematurely closed my account on the wrong date as I'm moving house and the team members handling the cancellation put the wrong date in. I phoned customer service yesterday morning and was able to be reconnected, it's fixed now.
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⚽️Lethal Brizzle⚽️ (@DavidLaney) reported from Bolton, England@virginmedia 20 minutes currently on the phone waiting for your customer services to answer. What’s happening?
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Dermot Keenan (@DermieK) reported from Fingal County, LeinsterGreat @VirginMediaIE @virginmedia @VirginMediaIEPR going into day 14 without full service. #BringOnAmazing more like #BringOnDisaster I wouldn’t recommend Upgrading to their new service #360box
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jamesdgreen (@jamesdgreen02) reported from Bedford, England@virginmedia great service from your sales team over the phone as your website crashed when ordering. But needed to talk to CS to get them to cancel the order that was partially done before website crashed. But accordingly CS they can’t see it. Ant it would take them 7 days 1/2
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Naveed Ahmad (@NaveedA59768055) reported from Ilford, England@virginmedia You do know we get tons of messages before engineer comes to property so why don’t we send one of cancellation and after if outage is fixed to ask them is your home broadband is working or not ?
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IDIC (@CharlieIDIC) reported from Kirkby, England@virginmedia yet again pushed over to tech as my recurring problem has recurred. Yet again no response #fedup #keyworkers
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Mr Lorraine (@MistaLorraine) reported from Kingston upon Thames, EnglandWhy is @virginmedia sending a message that they are having trouble connecting me to the internet like I’m the problem ...
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Wesley Bennett-Pearce (@wesleypearce) reported from Salford, England@virginmedia Thank you. This is the 4th fault in as many days. I’m sure it will come back soon, but repeated loss of service is incredibly disruptive when we’re all trying to work from home during the new lockdown.