Virgin Media Outage Report in Glasgow, Scotland
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The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G72, G12, G43, G78 and G42.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Larkhall, Johnstone, Bellshill, Bothwell, Motherwell, Erskine, Hamilton, Blantyre, Cumbernauld, Uddingston, East Kilbride, Coatbridge and Paisley.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
TV | |
| Larkhall |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Ian Rae
(@IanRae64) reported
from
Cambuslang, Scotland
@virginmedia Thanks for your response Can I please get a credit on my bill? I am not getting the service I paid for
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Scott Cowan
(@ScottCowan5) reported
from
Glasgow, Scotland
@virginmedia I phoned up on the 15th of September and said I wanted my contract stopped after it ends, which is tomorrow. How is that not cancelling?! I was told I would need to call on the 9th or 10th to cancel my contract, so I phoned today. I'm guessing the calls are all recorded?!
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Martin R
(@MartinR16416014) reported
from
Cambuslang, Scotland
@virginmedia Same as always . Overcharged for a service I’ve cancelled since March
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@virginmedia Can someone call me regarding my account I have a complaint also that I will be looking to make
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Donna Hughes
(@weedonski) reported
from
Airdrie, Scotland
@gerriohear @virginmedia @scotgov Is this from home G? Ours has been running so slow the last couple weeks x
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BigBaz
(@barry206) reported
from
Kirkintilloch, Scotland
@virginmedia phones down G66
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Sue McCaffray
(@midge60) reported
from
Erskine, Scotland
1 hr 10 mins on the phone to @Virginmedia to fix my dreadful WiFi and they cut me off!
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Scott Cowan
(@ScottCowan5) reported
from
Glasgow, Scotland
@virginmedia The agent over the phone checked with the support team, who advised that because the notes apparently say I didn't ask for a disconnection (I did) then the 30 days has to start from today. I am not paying up to the 9th of November as after Monday I will not be using the service.
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Gary Preston
(@Gaz_Preston) reported
from
Motherwell, Scotland
@virginmedia Truly awful Internet service provided since I joined 18 months ago. Disconnects constantly, 20mb download speeds when I should be getting at least 200Mb. Home working becoming impossible due to constant outages. Old dial-up connection was better ☹
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Emma Robertson
(@DryBoak) reported
from
East Kilbride, Scotland
@virginmedia is there a simple way to order a replacement sim for someone... Their Sim service has been discontinued and no replacement sent in advance
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Martin R
(@MartinR16416014) reported
from
Cambuslang, Scotland
@virginmedia Seriously ?? - The same number I’ve called many times and never had it resolved ? - brilliant as always. I don’t have a spare 2 hours to get passed about you’re departments and still not have it resolved !
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Martin R
(@MartinR16416014) reported
from
Cambuslang, Scotland
@virginmedia Sick of calling and being Fobbed off . Got a text this morning telling me £140 is being taken again. Direct debit is getting cancelled this morning , what a joke of a service
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Yvonne McAnenay Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia sort it out again Virgin area 28 Glasgow problem
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CaseyBlackett
(@CaseyBlackett1) reported
from
Cambuslang, Scotland
Virgin media internet is a piece of ****
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Carla🏴👩👦🐱🧘♀️🏃🏽♀️⚽️🔴⚪️
(@KoolMamma) reported
from
Glasgow, Scotland
Hi @virginmedia any response yet please to my tweet yesterday re poor internet speed? #wifi #internet
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Martin R
(@MartinR16416014) reported
from
Cambuslang, Scotland
@virginmedia I’ve text the number , not sure what details im supposed to leave I might as well add that my internet signal is absolutely horrendous most of the time
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Andy Bryan
(@andybryan11) reported
from
Glasgow, Scotland
@virginmedia is the number 0800 052 1251 anything to do with you or was it a scammer? If so not a fan of being cold called to upgrade after only having the service for a few months
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Martin R
(@MartinR16416014) reported
from
Cambuslang, Scotland
@virginmedia I called in March to cancel all but my broadband . Having checked my account a month or so ago I realised I was still being charged the full amount . I discussed this with you’re team for hours and had been informed they could see on the system it had been cancelled and
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Sue McCaffray
(@midge60) reported
from
Erskine, Scotland
@Virginmedia so I just waited 40 mins trying to get thru to your support got thru and they cut me off! #WiFi
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Mhairi Crolla
(@mhairic88) reported
from
Cambuslang, Scotland
@virginmedia hi is there a problem with sound. Half my channels dont have sound.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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barry mcdougall
(@BazMcDougall) reported
@virginmedia shambles of an organisation customer service is on existent
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Jim White
(@chalkball77) reported
@virginmedia New customers beware, got equipment today and spent 5+ hours trying to get it too work, they don't care once you've signed up. And make you wait for hours when trying to get tech help
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Simon
(@Simonbowey1) reported
@virginmedia No it hasn't, if you can raise a complaint that would be great. I'm not happy at having to wait 45 days for a cheque when all companies I know of refund back into your account or card nowadays. If I owed money virgin wouldn't give me 45 days to pay outstanding so why should we
-
Lou Formby
(@chimer1898) reported
@SnitchSonic @virginmedia I've been having the same issues. I can't keeping wasting over an hour just to be cut off. There must be a better way?! No chat option or anything 😭
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Jim White
(@chalkball77) reported
@virginmedia Absolute joke this service, I've cancelled direct debit as I'm not paying g for something I'm not getting, I presume someone will quickly ring me when I owe you money, when the customer needs something you don't give a s**t
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simon le vans 💙
(@simonlevans) reported
@virginmedia We’re now up to at least 24 hours with no - or very slow - fibre broadband. Any news?
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Mrs MidlifeHappy
(@DozyDorothy75) reported
@virginmedia And there lies the problem, I don't have hours to spare sitting on the phone waiting for someone to answer. Or even being put through to multiple sections explaining the same problem over and over....with no resolution. Extremely poor service from @virginmedia
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Helen Edmondson
(@HelenEdmondo) reported
@virginmedia This complaint is in regards to making calls on my mobile. The calls cut out all the time after a few seconds or minutes. I have used it in York with no issues over the last few days and as soon as I come back to my home postcode the signal cuts out.
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Adam "IgnisAFB" Blackburn
(@IgnisAFB) reported
@RageDarling @virginmedia BT (and possibly other Openreach service providers) have better upload speeds if you can get on the FTTP connection. Mine is currently around 112mb/s
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Matthew McMillan
(@MatthewMc783) reported
@virginmedia Very poor again! Unable to use a main function for about a week. Have been plagued by problems since starting contract and am very unhappy with services provided!