Virgin Media Outage Report in Glasgow, Scotland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G3, G5, G72, G42 and G32.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Airdrie, Motherwell, Hamilton, Cumbernauld, Paisley, Erskine, Renfrew, Bellshill, Bothwell, Coatbridge, Clydebank and East Kilbride.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Total Blackout | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
-
Gillian Cruden Kelly
(@gilkes1975) reported
from
Bishopbriggs, Scotland
@virginmedia I have now advised a few times we have tried all these things and can’t get through this is shocking service
-
Lisa Louise Geary
(@Lisa_Louise89) reported
from
Clydebank, Scotland
@virginmedia I have been trying for days to call 150 from my virgin home phone but can never get through I just get told all lines are busy and it hangs up. Is there a reason for this? Very strange that I don’t get the normal options.
-
BARRY R J GRANT
(@inchfad65) reported
from
Clydebank, Scotland
@ballinacup69 @virginmedia Been with them since the old ntl days .. got boxes in 3 rooms , just trying to cut it to what we use !!! Absolutely disgraceful that a grown woman comes off the phone in that state .. @virginmedia have serious customer issues .. it’s all about ££££ nothing else
-
Pauline Cameron
(@smiles333) reported
from
Erskine, Scotland
@virginmedia what an absolute disgrace! I have been trying to get through fir weeks on phone. I’ve emailed, I’ve filled out complaint form and nothing! I want to cancel my account!!!I will tweet every day till someone contacts me!
-
Joan Bell
(@bellter73) reported
from
East Kilbride, Scotland
@KE22LLY @virginmedia Not good Kelly, there are a lot of issues & they are inundated! Just need it sorted, the service was great during the last lockdown & pretty poor now 😢
-
Paul Craig
(@paulyboy1888) reported
from
Glasgow, Scotland
@virginmedia is terrible, on demand and catch up down in my area since yesterday and told online it will be fixed by the 8th, if it’s not that it’s the broadband, definitely leaving when my contract finishes, don’t even get my broadband speed and I’m on 200mb😡
-
Michael
(@mikop90) reported
from
Glasgow, Scotland
@virginmedia an hour on hold to cancel Virgin Media and you hang up on me. Can someone please contact me…
-
Pauline Cameron
(@smiles333) reported
from
Erskine, Scotland
@virginmedia My bill has shot up and I want to cancel my contract!! I’ve been trying to do that for 5 weeks!!!!
-
Erin Stenson
(@erinnstenson) reported
from
Clydebank, Scotland
@virginmedia can u provide a number for me to contact that won’t give an auto response and hang up please
-
Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
Been trying to sort my @virginmedia bill since November. Raised a complaint and spent hours on the phone. 4 agents have told me everything’s fixed. Just received another bill and it’s more than double it should be. Why can’t they get this right?!
-
Lyn Paterson
(@nosrepat) reported
from
Glasgow, Scotland
@virginmedia email not working yet again. Awful company, awful service.
-
Peter Wilkes
(@petewilkes046) reported
from
Paisley, Scotland
@virginmedia very disappointing customer service, expected a call hours ago to reset a mobile PUK and get my 11yo son his mobile freedom, paying for a SIM I can’t use. Thanks Virgin - maybe I should’ve stayed with my previous network 😡
-
Pete Whelan
(@petewhelan) reported
from
Glasgow, Scotland
@virginmedia can you help. I’m working away with a colleague and you’ve cut off his SIM card ahead of his new handset being delivered. He’s therefore got no phone for the next 48 hours. Anything you can do to reconnect him?
-
Pauline Cameron
(@smiles333) reported
from
Erskine, Scotland
@MartinSLewis 🙏🙏 for all you do!! Any ideas on how to get hold of @virginmedia ? I’ve been trying for 5 weeks, to cancel. I’ve emailed, phoned, tweeted. Nada!! Should I just stop dd?
-
Pauline Cameron
(@smiles333) reported
from
Erskine, Scotland
@virginmedia what a disgrace! Trying to get hold of someone for 5 weeks!!! They keep ignoring all my messages! Going to cancel direct debit
-
Joan Bell
(@bellter73) reported
from
East Kilbride, Scotland
@virginmedia We have submitted a complaint as you advised, not heard a thing! Our WiFi is awful & our TV is now impacted, can’t watch catch up! Will be phoning tomorrow to cancel services, poor show @virginmedia 😔
-
Cathy Quinn
(@CathyQuinn13) reported
from
Cumbernauld, Scotland
@virginmedia My husband has been on phone for 90 minutes trying to close an account following a bereavement. He could not get anyone who could actually help him. Absolutely shocking service Virgin Media !!!
-
michael hutcheson
(@mickhutcheson) reported
from
Bishopton, Scotland
@mcneill_craig @virginmedia They don't make live chat easy to find for existing customers. If you are a new customer browsing packages it's there. But minute you log in to VM online the function vanishes into thin air
-
senga cummings
(@sengacummings2) reported
from
Paisley, Scotland
@virginmedia is this a joke ? Your telephone line to customer service automatically cuts you off , to reset my personal data with shuts me out every time 😡 is there actually anyone working for Virgin Media during pandemic?????
-
Gary Miller
(@GaryMiller87) reported
from
Thornliebank, Scotland
@virginmedia I have the complaint reference yeah, they initially responded then ignored all other comms thereafter. Should I DM the ref?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
jane hulme RN DNSPQ QN🌈
(@hulmehouse) reported
@virginmedia ur service is crap trying to complete a uni course and no internet try to work from home no internet #completejoke #needcompensating #goingwithsky @SkyUK any offers for a hard working nhs nurse please?
-
Mark Fraser 🏴
(@MarkF1874) reported
@virginmedia im experiencing internet issues in the EH14 Currie area. #internetdown #pleasehelp
-
Danny
(@Danny_RZ7) reported
@virginmedia Thank you for getting back to me. I will write a post on there now. If there’s no luck, can you advise how I can arrange an engineer to visit, that was the outcome of the last call, but the adviser went silent and never got back to me with a plan.. possibly lost connection…
-
Angela Hoskins
(@beachhut121) reported
@virginmedia No error message now. No problems previously. Happened Sunday night.
-
kemo
(@kemo07848751) reported
@virginmedia part one I would like to say a mazzive thank you to john and Richard from the Twitter team . Quick Brief of my problem . My son tripped over a cable that had been left running thru my garden for fiver years . Lots of calls to virgin did nothing.
-
townswen
(@endstown) reported
Virgin media.. Total let down of a company just when it's time to watch Spain v Italy footy my virgin broadband is f.... D in my area Again.. Absolute garbage 😡
-
Paul Banham
(@banhampants) reported
@virginmedia I've had no problems with my connection until today, not my mobile phone won't connect to the Internet and my laptop won't either, I've had problems with my sky box also connecting they all worked fine this morning.
-
Rob
(@rjh010277) reported
@virginmedia And herein lies the problem….
-
Angela Hoskins
(@beachhut121) reported
@virginmedia I’m not prepared to download an App to do so. Is that it? Can you not help me any further ?
-
Alex Hulme 🌹
(@_AlexHulme_) reported
@virginmedia Yeah I have, again waiting for it to be fixed... Changing to sky anyways, service has been so patchy on my estate for years. Nothing gets fixed in a decent time and not worth the money