Virgin Media Outage Report in Glasgow, Scotland
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The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G3, G40, G32, G42 and G4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Cumbernauld, Hamilton, Airdrie, Motherwell, Paisley, Erskine, Renfrew, Bellshill, Bothwell, Coatbridge, Clydebank, East Kilbride and Johnstone.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Andrew John Rainnie
(@AndrewRainnie) reported
from
Glasgow, Scotland
@virginmedia I HAVE SPOKE TO THEM! THEY SAID IT WOULD TAKE THREE ******* DAYS TO FIX THEIR MISTAKE. IT'S NOW FIVE!!!!! WORST. COMPANY. EVER.
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Gerry's Kitchen
(@Gerrys_Kitchen) reported
from
Glasgow, Scotland
@virginmedia that's two days running with problems with all services in East Kilbride G75 area. Not good, i'm trying to work from home today.
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Nicola McCutcheon🏴🦄🍀
(@NicolaMcC_04) reported
from
North Lanarkshire, Scotland
@virginmedia home wifi is down, call the help line for them to run a test through automated system only to be cut off so I call back to be told it’s a 30 minute wait to speak to someone because I’m ‘still’ experiencing the same issue! Help!
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Billy McDiarmid 🏴 🇪🇺
(@BillyMcDiarmid) reported
from
Glasgow, Scotland
So @virginmedia still issue cheers for refunds. You ain’t NTL any more guys, so your banking processes should be from when they existed. @Sarah_Mone
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Andrew John Rainnie
(@AndrewRainnie) reported
from
Glasgow, Scotland
@virginmedia No thanks. I don't want to spend more money on texts just to explain how bad virgin media's customer service truly is. I'll contact CISAS.
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Stacey 🏴
(@staceyjaneadam) reported
from
Paisley, Scotland
@virginmedia We can’t call out now or receive calls with home phone; we have no dialling tone; issue with phone since Thursday; no local issues when ‘test’ is run which is obviously wrong.
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Laura
(@Thecurseoflaura) reported
from
Glasgow, Scotland
@virginmedia Hi, it’s been like this with Instagram for over a month but other sites work fine and it works fine on 4G. I notice you said it’s a known issue to other people but I need to know when it wil l be fixed
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ᴅᴀɴɪᴇʟ ʀᴀᴇ
(@iamdanielrae) reported
from
Hamilton, Scotland
Nope. No show. Awful service @virginmedia
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Lars Jensen
(@LarsJen05560046) reported
from
Glasgow, Scotland
@virginmedia The broadband box was erected against my fence surrounding my back garden, making it easy for intruders to climb over, Virgin media have said that the box could have been placed at my front garden, where it would not have created a problem, but the manager did not come back to me
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Annie
(@demipip) reported
from
Dullatur, Scotland
@virginmedia your customer service is crap! Really disappointed today
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big sam
(@samboardman99) reported
from
Glasgow, Scotland
@virginmedia you have the worse customer service in the world. Put on hold for 9 mins then nothing. Disgusting way to treat customers.
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JOHN C
(@decostop) reported
from
Glasgow, Scotland
@virginmedia Web Safe has been on for over a year, this problem has just arisen recently.
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Laura
(@Thecurseoflaura) reported
from
Glasgow, Scotland
@virginmedia Did that but still the same issue. It’s the app I am using FYI. Exactly the same for my husband goo
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Neil Crossan
(@quietarea1) reported
from
Glasgow, Scotland
@virginmedia I have entire package with Virgin 4 phones internet etc can I get a problem solved. Never. Truly dreadful
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ᴅᴀɴɪᴇʟ ʀᴀᴇ
(@iamdanielrae) reported
from
Hamilton, Scotland
Arranged a @virginmedia engineer visit this morning via text chat, but had no confirmation of time. Phoned up and told they can see note but visit isn’t on system... so the solution is to wait and see if they turn up...
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John gales
(@Galesy1) reported
from
East Kilbride, Scotland
Looking for new customer deals, any great offers out ther #sky #virginmedia
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Will 🇪🇺
(@squawkbox) reported
from
Glasgow, Scotland
For those on the Virgin media 350Mbps service, reboot your router. Upload speed appears to have increased from 20Mbps to 35Mbps.
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Malcolm white
(@Malkywhite1975) reported
from
Glasgow, Scotland
@richardbranson hello Mr Branson just wanted to let you know one of your company's customer service is absolutely terrible in Glasgow i love virgin media but seriously think of switching to sky. I hope you read your loyal customer for over 15 year and fix the problem
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Dunc Pine
(@DuncP) reported
from
Coatbridge, Scotland
What is going on with @virginmedia service tonight - channels keep disappearing and getting “Channel not available contact @virginmedia - this is on BBC, ITV and normal channels
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Andrew John Rainnie
(@AndrewRainnie) reported
from
Glasgow, Scotland
@virginmedia It's not a servicing issue. If you look at my twitter feed or my account, you will see that some numpty in your company turned our Internet off three weeks before it was scheduled. We have been without Internet for 5 ******* DAYS! Sort it out.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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afroboy
(@The_Afro_Geek) reported
@virginmedia broadband issues in the area were resolved about an hour ago but still having trouble connecting. Any advice pls?
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TheRealThomas
(@TheRealThomas10) reported
@virginmedia 25mins on hold to cancel my services… is this a ploy to prevent me to do so??
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LT
(@LT_laytont11) reported
@virginmedia Not showing any issues. Just gone off again. 15 times in 2 days now. I'm sick of this and I'm kinda sick of you guys as a whole not gonna lie. Same **** different day with he same sad excuses.
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Roushan Alam
(@roushanalam) reported
@virginmedia Hello. Was meant to be sent some wifi booster pods in Jan. was told there was stock issues. Have they been resolved and can we expect delivery soon?
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Ashley Kerr
(@AshOnFire1989) reported
@virginmedia I've had 8 techs out and they can't seem to find the issue...
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Josh Marum
(@vipermarum) reported
@DannMustDie @virginmedia Its alright its not like you are paying for a service they are nor providing oh wait nevermind
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Mits
(@MitsP2012) reported
@virginmedia So basically you have to keep trying to get through to an advisor who can be bothered to help... #CustomerService #customerexperience
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Martyn Brown
(@Broony12Martyn) reported
@virginmedia No its been poor for months now and still we dont get a tech person out to have a look at it, we feel we are quite within our right to cancel our broadband if not sorted soon, as its getting ridiculous now.
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Ulamo
(@Ulamo8) reported
@virginmedia Another evening without internet. No TV or internet yesterday Only technical help I was offered was “ Everyone in the area is having problems” It will cost £220 if I want to cancel my contract . What awful customer service Virgin Media!
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sia
(@sianur24) reported
called virgin media to cancel the contract renewal bc we're moving out soon and my wifi cut out at the same time so i thought she'd done it wrong butttttt it's just a **** provider lol