Virgin Media Outage Report in Glasgow, Scotland
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The latest reports from users having issues in Glasgow come from postal codes G71, G51, G1, G5, G66, G3, G32 and G33.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Paisley, Bellshill, Hamilton, Uddingston, Cumbernauld, Airdrie, Motherwell, Erskine and Renfrew.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Total Blackout | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Joan Murdoch
(@ThistleTigger) reported
from
Dennistoun, Scotland
@virginmedia No, it's not fixed. Same thing happening now as it did yesterday. Alexa cannot connect to Internet, yet my phone can. Echo Dot has been checked and is fine so problem is with @virginmedia
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bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
@virginmedia He treated me like I was stupid. Turned it off and on again and replugged the wires, he replaced the box and left. I mean I am stupid but there really was no need @virginmedia
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The Lanarkshire Laird
(@Lshire_Laird) reported
from
Motherwell, Scotland
So @virginmedia broadband and tv appears to be down (again) for hours and their webpage to check service status is offline. I’m currently having to connect my work laptop to my personal phone just to work. This is not good!
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don mackeen
(@donmackeen) reported
from
Glasgow, Scotland
@virginmedia The service checker tells me either nothing, or - as in the screenshot - something completely contradictory. There is no way to communicate with anyone and yet, strangely enough, you still charge me for a service which only works intermittently.
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princealbertofmonaco
(@WeeLemLug) reported
from
Glasgow, Scotland
@virginmedia An absolute joke of call , Your advisor just told me to cancel my full contract !! He was laughing and joking with people whilst on the call to me , Can someone please call me ?
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Willem_Wikkelspies
(@spongebath63) reported
from
Dennistoun, Scotland
@virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!!!!!!!!!!!!
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Willem_Wikkelspies
(@spongebath63) reported
from
Dennistoun, Scotland
@virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!
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oor Jim
(@jimnimmo60) reported
from
Airdrie, Scotland
@O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.
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ZanderCurrie
(@zandercurrie) reported
from
Paisley, Scotland
@virginmedia Wifi not working at all also not letting me watch any live tv?
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bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
@virginmedia The ‘step by step help’ doesn’t help. It tells me thing I already know - restart hub check connections, reset.
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Iain Montgomery
(@H0raceWimp) reported
from
Dennistoun, Scotland
@virginmedia What am I supposed to do when your systems fail and there is no-one to contact for a fix?
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bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
@virginmedia The checks tell me there are issues. regardless I don’t really care about wider issues in my area. I’ve been sent in a loop for the past month and it’s still broken, I’ve been paying for this time and not receiving a service - this is not the first time either @Ofcom
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Hugh Moan 💙
(@weeshug72) reported
from
Glasgow, Scotland
@virginmedia The solution is leaving so I don't have to use more electricity.
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don mackeen
(@donmackeen) reported
from
Glasgow, Scotland
@virginmedia Service still screwed up, any ideas when this will be fixed @virginmedia?
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Alexander Adair 🌙
(@AlexxAdair) reported
from
Glasgow, Scotland
@virginmedia Literally calling to cancel my package and I can’t get through
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TDR-Dazabelle 👑
(@DarrenMcGuigan5) reported
from
Dennistoun, Scotland
Anyone else having issues with @virginmedia today I can't get online no signal Nada
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Willem_Wikkelspies
(@spongebath63) reported
from
Dennistoun, Scotland
@virginmedia I'm trying to contact the customer care number but I'm told thar calls are not being connected to that number (789) I'm then told to call 789 to speak to a team member...
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bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
@virginmedia As I said earlier, I’ve had no internet for the past month and continue to be charged. I can’t use most of your support services as I’ve never been sent any of my customer information @virginmedia
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don mackeen
(@donmackeen) reported
from
Glasgow, Scotland
@virginmedia had the technician come out today after days of patchy service. Got the hub changed, and ... Service still terrible. And now I'm to wait "24 hours"...
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don mackeen
(@donmackeen) reported
from
Glasgow, Scotland
@virginmedia That's useless. The service comes and goes, so you won't compensate me. And if have to deal with a "service" that continually cuts out
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Baljeet Singh
(@bsr1234) reported
@virginmedia @virginmedia did not advise that it will take 10 working days. Was repeatedly told porting will go ahead Sun 06/10 but it didn’t. Complaint remains active on the account. 10 days ends tomorrow
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Paula Joyce
(@PaulaJo35326954) reported
@virginmedia so after an hour of trying to cancel after many years of been a customer and literally been insulted I was then cut off. Terrible customer service
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John Gibson
(@JohnGib49909576) reported
@virginmedia My account dont work yet as its not been set up due to a major part of the installation “ no fibre installed at my home” and there lies the problem not rocket science
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Caroline
(@Cazaaaa) reported
@virginmedia 4th time this morning my Internet has cut out, WiFi doesn’t work, streaming is awful (constantly buffers), the list goes on 😩
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Nin
(@itsokay4me) reported
@virginmedia Appalling service - waited on phone cut off after half an hour. No internet - what is the timescale LS8
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Mark Connolly
(@macon1375) reported
from
Crayford, England
@virginmedia Of course. I’ve done everything required of me: I was told it’s caused by my home move and the disconnection due on 12th. Things seem to have been prematurely actioned affecting my signal
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John Gibson
(@JohnGib49909576) reported
@virginmedia I didnt know it existed, what dose that menn “not to speak with the team further” you are there to deal with the public and resolve their problems with virgin. YOUR NOT
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The Yeti
(@colobusyeti) reported
@virginmedia No Broadband service in LS5 3RR for several people I know. Your service status say ok though. Get some tech badgers out here!!!
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Chris Martin
(@Chris_M_Photo) reported
@virginmedia So why does your status page still say there are no known issues in the area?
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Mr Rumpy
(@MrRumpy) reported
@virginmedia So your phone agents refuse to log a complaint. Your site is faulty and won’t allow a complaint to be logged. And now I have to re write, print, pay postage and wait days to log a complaint. I’ve seen companies intentionally deter complaints before but this isn’t even subtle