Virgin Media outages and service status in Glasgow, Scotland

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, East Kilbride, Coatbridge, Motherwell, Hamilton, Bellshill, Clydebank, Barrhead, Paisley, Airdrie, Erskine, and Johnstone.

City	Problem Type	Report Time
Glasgow	Internet	8 hours ago
East Kilbride	Internet	15 hours ago
Glasgow	TV	18 hours ago
Glasgow	Total Blackout	18 hours ago
Glasgow	Internet	19 hours ago
Glasgow	Internet	19 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

• 
  Anne Marie McPhee (@nuttynanaannie) reported 6 minutes ago from Motherwell, Scotland

  @virginmedia Hi, my broadband is down again, the same result intermittent connection but I've no app access I.e netflix etc. Any idea the problem and when it will be fixed?

• 
  TheGodofPod (Movie Daft) (@TheGodofPod) reported 9 minutes ago from Clydebank, Scotland

  @toptenpods @skytv I to have fell victim to this, but via Virgin Media, who it took fully 2 days to cancel with. Horrible experience for Mrs B.

• 
  Anne Marie McPhee (@nuttynanaannie) reported 11 minutes ago from Motherwell, Scotland

  @virginmedia For the past 5 days I've had limited Tivo use and no access to apos at all in Ml15hd also no Internet 90%of the time. Virgins site says they're working in my area to fix this by 20th October. So will I get a reduction on bill for a week of no service.

• 
  Iain Montgomery (@H0raceWimp) reported 12 minutes ago from Dennistoun, Scotland

  @virginmedia What am I supposed to do when your systems fail and there is no-one to contact for a fix?

• 
  James (@jpcarr85) reported 15 minutes ago from Glasgow, Scotland

  @virginmedia Folks, wifi down in Glasgow

• 
  David A (@tofolo_1) reported 20 minutes ago from Glasgow, Scotland

  @virginmedia how do I contact the help team? Recently joined and trying to setup billing / online account says to call you. But 0345 is 30p a minute. Can't find webchat, can't find text thing, don't have a live landline yet. I can access the dark web easier!

• 
  Wilson (@wilsonfkp) reported 22 minutes ago from Glasgow, Scotland

  @virginmedia seems to be down in Renfrew... No internet for tonight 😭

• 
  Ross R MacLean (@jamboross) reported 25 minutes ago from East Kilbride, Scotland

  @virginmedia I was extremely impressed with the service that I received tonight to arrange for my services to be looked at on the 3rd of October. The handlers manners were perfect and I'm delighted with the service that we received. Please pass this onto him, thanks.

• 
  Wilson (@wilsonfkp) reported 39 minutes ago from Renfrew, Scotland

  Broadband is down, @virginmedia I guess this is affected by @ScottishPower blackout in PA4

• 
  don mackeen (@donmackeen) reported 41 minutes ago from Glasgow, Scotland

  @virginmedia had the technician come out today after days of patchy service. Got the hub changed, and ... Service still terrible. And now I'm to wait "24 hours"...

• 
  AR #55 (@G1NG355) reported 46 minutes ago from Glasgow, Scotland

  @virginmedia Yes, we got our package reduced.. And was quoted a price for basic TV, phone line and WiFi.. We received an email confirming this but upon receiving this our TV services was disconnected. On the email it stated that no TV service was included, upon calling up.. We were told this

• 
  AR #55 (@G1NG355) reported 49 minutes ago from Glasgow, Scotland

  @virginmedia Well that's another inconvenience. I can't put into the limited characters what we've been through since Friday with your service.

• 
  ZanderCurrie (@zandercurrie) reported 51 minutes ago from Paisley, Scotland

  @virginmedia Wifi not working at all also not letting me watch any live tv?

• 
  Loraine Riddick (@LoraineRiddick2) reported 52 minutes ago from Glasgow, Scotland

  @virginmedia any chance you can contact me regarding my house phone which hasn’t worked for 7weeks. Have written to Sunderland and spoken to robots, and constantly get told to dial 151 which I can’t as house phone line is the problem!ty

• 
  Loraine Riddick (@LoraineRiddick2) reported 53 minutes ago from Glasgow, Scotland

  @virginmedia I’ve phoned numerous times and had to hang up as constantly kept waiting, but will try again this evening when it might be easier to speak to someone

• 
  Kirsty Learmonth (@kl7582) reported 55 minutes ago from Glasgow, Scotland

  @virginmedia Trying to get help with tv box, no online help through the live chat? Can you assist please

• 
  Alexander Adair 🌙 (@AlexxAdair) reported 56 minutes ago from Glasgow, Scotland

  @virginmedia It wont even let me run a speed test. When I go to status check it says no problem found but when I call I says intermittent issues??

• 
  Elenita (@Coops_71) reported 59 minutes ago from Thornliebank, Scotland

  @virginmedia is there a problem with email all of a sudden? It was working this morning and now when I try to send an email from Outlook or on my iPhone, I’m told my password is wrong and when I try to log onto webmail I’m told I have no password.

• 
  Naveed Asghar (@naveedasghar) reported 1 hour ago from Glasgow, Scotland

  @virginmedia @stephenblack32 Shocking to say the outage fix could take up to 5th Jan in Glasgow. over a week with no internet during the festive period is unacceptable. I will be cancelling my virgin fibre today.

• 
  Mhairi Phillipson 💙 (@lucken_fiddler) reported 1 hour ago from Glasgow, Scotland

  @virginmedia I have had no broadband in G75 8 area of East Kilbride since 10.30pm on 3/11. We've had 4 rolling fix times which now says 14.15 today. tried your WhatsApp - told you are not taking anymore fault reports. Can you give honest fix time please?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr Peter Dilworth 💙 #Woke #GTTO 😷 Blue Tick👀 (@PeterDilworth1) reported 5 minutes ago

  @virginmedia please help these people out. You are now aware of the situation and are not providing the service you are being paid for.

• 
  Mike Kennelly (@mvkennelly) reported 6 minutes ago

  Virgin media broadband in London N21 has been intermittently down now for weeks and nobody at Virgin interested in fixing the issue . Hours on the phone being told to turn it off and on ! We are out at the end of this contract for sure, very poor service.

• 
  Sekret Machines (@privatepilotuk) reported 9 minutes ago

  and still @o2 have done nothing about this disaster of a sign in process with @virginmedia Fire your developers. #Clueless

• 
  Damian Hastie (@DamianHastie) reported 9 minutes ago

  @virginmedia Wow you really don't want additional business, shocking experience both with your customer service bot and now when DM your X bot. What a terrible business.

• 
  Robert Grieve (@robert_grieve) reported 10 minutes ago

  Trying to upgrade my TV package with @virginmedia yet can’t get through to speak to someone. Gave up after being on hold for an hour. Appalling customer experience 🤯📺

• 
  Paul Hulse (@paulpresenteruk) reported 11 minutes ago

  Dear @virginmedia I upgraded my package last night to add TV yet I wish to cancel this change due to the price for existing customers which is nearly double to what a new customer would get… I have tried to contact through various methods to cancel.

• 
  Monty Kumbulla (@KumbullaMonty) reported 12 minutes ago

  @virginmedia What are the chances of a very-light-use customer that has been with you for THIRTY YEARS getting a deal at the same cost as a brand new customer?

• 
  Mark vix (@Vikk3rs146) reported 13 minutes ago

  @virginmedia @JDFantasyPop Guess what it’ll keep going down ,you get no compensation..I left after 25 years this year .

• 
  meg (@MeganJuliaaa_) reported 20 minutes ago

  “we are working hard to restore services as soon as possible” can’t wait to have no tv or internet for the whole weekend thanks virgin media for yet more shocking service

• 
  JJ Jones (@TruckerBaron) reported 23 minutes ago

  Went on @virginmedia chat to cancel my TV and phone package as only want broadband. Told I cant have broadband only and have to have all 3 😡🤬 Will cancel everything and go elsewhere for broadband.