Virgin Media outages and service status in Glasgow, Scotland

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Clydebank, Paisley, Cumbernauld, Bellshill, Bothwell, East Kilbride, Airdrie, Coatbridge, Hamilton, Erskine, Larkhall, and Johnstone.

City	Problem Type	Report Time
Glasgow	TV	25 minutes ago
Motherwell	Wi-fi	6 hours ago
Glasgow	Internet	9 hours ago
Glasgow	Internet	1 day ago
Glasgow	Total Blackout	1 day ago
Glasgow	TV	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

• 
  Karen Sime 💙 #TeamNHS (@Karencrafts) reported 1 minute ago from Glasgow, Scotland

  @MargMarvelous @virginmedia I know. Virgin is down in Glasgow but I still need a new hub as the reset button on mine is broken. I’ve been going in circles on the app and website for the best part of an hour. A simple email address would have resolved it in 5 minutes!

• 
  Anne Marie McPhee (@nuttynanaannie) reported 4 minutes ago from Motherwell, Scotland

  @virginmedia Hi, my broadband is down again, the same result intermittent connection but I've no app access I.e netflix etc. Any idea the problem and when it will be fixed?

• 
  don mackeen (@donmackeen) reported 6 minutes ago from Glasgow, Scotland

  @virginmedia Service still screwed up, any ideas when this will be fixed @virginmedia?

• 
  Willem_Wikkelspies (@spongebath63) reported 7 minutes ago from Dennistoun, Scotland

  @virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!

• 
  Naveed Asghar (@naveedasghar) reported 8 minutes ago from Glasgow, Scotland

  @virginmedia @stephenblack32 Shocking to say the outage fix could take up to 5th Jan in Glasgow. over a week with no internet during the festive period is unacceptable. I will be cancelling my virgin fibre today.

• 
  Kieran Reynolds (@keybo7) reported 10 minutes ago from Clydebank, Scotland

  @virginmedia How did folk manage to buy these when site down?

• 
  bristian cungay (@ChristianBunga7) reported 15 minutes ago from Glasgow, Scotland

  @virginmedia The checks tell me there are issues. regardless I don’t really care about wider issues in my area. I’ve been sent in a loop for the past month and it’s still broken, I’ve been paying for this time and not receiving a service - this is not the first time either @Ofcom

• 
  wolfofwhickham (@wolfofwhickham) reported 20 minutes ago from Glasgow, Scotland

  @virginmedia are you going to answer any of my complaints???? It's been weeks How can you keep getting my bill wrong ? Spoke to your agents many times .... Poor poor service ..... #poorservice #badservice #bad

• 
  Ironside Design (@ironside_design) reported 21 minutes ago from Kirkintilloch, Scotland

  @virginmedia Hub3.0 no problems with connection and had a few other Virgin customers say the same about connections dropping out

• 
  Anne Marie McPhee (@nuttynanaannie) reported 24 minutes ago from Motherwell, Scotland

  @virginmedia OK. That's fine . Every time I service check my broadband it tells me there's a fault in my area and its being investigated and to come back in 24 hours and it will be looked into but when I do this it just gives the same response . Its very confusing. And not very helpful at.

• 
  Elenita (@Coops_71) reported 26 minutes ago from Thornliebank, Scotland

  @virginmedia is there a problem with email all of a sudden? It was working this morning and now when I try to send an email from Outlook or on my iPhone, I’m told my password is wrong and when I try to log onto webmail I’m told I have no password.

• 
  AR #55 (@G1NG355) reported 34 minutes ago from Glasgow, Scotland

  @virginmedia Cannot be rectified as the services have been disconnected. I spoke with someone on Friday that said services would be reinstated within 4 hours. After 6 hours, we received nothing. Called back and basically said that call never happened and have no log of the call.

• 
  Vero Walters (she/elle) (@csersrule) reported 37 minutes ago from Milngavie, Scotland

  So this is new- I spoke with a CSR @virginmedia in Scotland. I struggled with her accent & she got irritated with me & snarled "Do you even understand English?" I mean, I have a few degrees issued from Canadian universities... maybe they felt bad for me?

• 
  Loraine Riddick (@LoraineRiddick2) reported 39 minutes ago from Glasgow, Scotland

  @virginmedia must be the worst company in the world to sort out an issue. Can’t even say their customer service is bad, as can’t get talking to a human being!! Time for change!😤

• 
  Iain Montgomery (@H0raceWimp) reported 42 minutes ago from Dennistoun, Scotland

  @virginmedia What am I supposed to do when your systems fail and there is no-one to contact for a fix?

• 
  Loraine Riddick (@LoraineRiddick2) reported 45 minutes ago from Glasgow, Scotland

  @virginmedia There is no dial tone and I’ve tried another phone and line is still dead, so it must be the socket that is broken. I’m out now until 1230 if someone can arrange even a web chat as it’s almost 2 months without phone.. Ty

• 
  HotspurHurly61 🤍⚽💙 (Sean Hurl; Legacy Fan) (@HotspurHurly61) reported 48 minutes ago from Paisley, Scotland

  Dear @virginmedia are you having issues with internet connectivity in PA1 1xx area?

• 
  oor Jim (@jimnimmo60) reported 51 minutes ago from Airdrie, Scotland

  @O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.

• 
  Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported 52 minutes ago from Glasgow, Scotland

  @virginmedia broadband and TV down for 12 hours, having to tether to my mobile so that I can work from home today. 🙁

• 
  Alan 🍀 (@bhoy_al) reported 53 minutes ago from Glasgow, Scotland

  Never ever going with Virgin Media again. Internet has been down for nearly 24 hrs, and it's been down nearly everyday for at least 1-5 hours over the course of the last week or two.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alloqui Strix (@AlloquiStrix) reported 4 minutes ago

  @virginmedia an outage in my area since Tuesday. There is supposed to be a means to register for compensation for loss of service, but the website doesn't contain any buttons to do so - are you making it difficult on purpose noting "if you do not register you don't qualify"?

• 
  Ricky Butcher (@rickybutcher_) reported 4 minutes ago

  @virginmedia 5 mins left in the match & forced to sit through 3x 20/30 second ads for Real Madrid Vs Bayern Munich. I promise you, whatever pennies you're gleaning from people tuning in late they are wildly offset by those who'll swear never to give you another penny otherwise.

• 
  🇫🇷OFFICIAL FRANCE 4K IPTV🇫🇷🇫🇷 (@ukiptv216695) reported 5 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV30 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies 🇺🇸🇬🇧🇫🇷

• 
  Joshy R 🌒 (@JJRussell95) reported 8 minutes ago

  @virginmedia don’t care about about their vulnerable customers and their Customer service are useless Robots reading off a script @VirginMedia_TV

• 
  Jane Samuels (@janeamanda67) reported 9 minutes ago

  @virginmedia I have already done that multiple times and there is an issue in my area, which was confirmed by customer services, but taking 10 days to rectify it is not acceptable

• 
  Geoff Baldock (@Geoffb85) reported 11 minutes ago

  @tw1tterlawsey @virginmedia @sky Same poor service but still using the V6 box as not convinced on the TV360 format

• 
  HTL83 (@HTL832) reported 19 minutes ago

  @virginmedia can someone for the life of me help me out with this linked Virgin & 02 apps, can’t sign into my Virgin app, as my Virgin and 02 are u der two different emails. So tried merging them 3 times now! And still no joy!! can’t log into my Virgin at all! I’m so frustrated

• 
  Rolland Law (@rolo852010) reported 19 minutes ago

  @virginmedia Can you not just reply on here and just explain ? There is nothing secret about this post there’s nothing to hide it’s a general question regarding the cool down period.

• 
  Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported 22 minutes ago

  Had quite a battle with Virginmedia this morning when reporting a fault . Wanted me to crawl down on the floor and reach behind the cupboard to start unplugging and then plugging things back in again. Explained in the to her that I have arthritis in my spine as an elderly person and it took a real battle to get them to send a Technician out - apart from anything else tiring having to navigate all the various menus to even get to speak to a human being. Really beginning to wish I had not renewed my contract with #Virginmedia and had gone elsewhere @virginmedia .

• 
  Alan Roberts (@AlanRob68902430) reported 28 minutes ago

  @EE your customer service imo now falls below even virgin media, 28th day of a complaint today so there is a dispute on the account, I'm currently on hold to some foreign country collections team, if the complaint is not escalated to exec team now I want a deadlock letter and