Virgin Media Outage Report in Glasgow, Scotland
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The latest reports from users having issues in Glasgow come from postal codes G71, G51, G1, G5, G72, G32, G12 and G40.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Airdrie, Bellshill, Glasgow, Clydebank, Coatbridge, Cumbernauld, Hamilton, East Kilbride, Erskine, Motherwell, Larkhall, Johnstone, Bothwell, Blantyre and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Airdrie |
Wi-fi | |
| Bellshill |
||
| Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Chris A
(@p0rkpiehat) reported
from
Glasgow, Scotland
@virginmedia I’ve replied to the last email I’d received from the complaints dept where they claimed to have resolved the issue. Won’t be calling again as there’s no point when nothing ever gets resolved and my issue is well documented.
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Ojo Scared O-Bolingoli
(@J0EWATS0N7) reported
from
Barrhead, Scotland
@wongster77 @virginmedia Same problem! Again!
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Joe Lappin
(@joebhoy08) reported
from
Cambuslang, Scotland
Hi @virginmedia after getting no where yesterday on the phone and on here Iv been given a great deal by @TalkTalk terrible customer service.
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Chris A
(@p0rkpiehat) reported
from
Glasgow, Scotland
@virginmedia After my repeated calls and issues I won’t believe it unless I see it. I haven’t directly spoken to a manager but last time it was apparently approved by a manager and out through while I was on the line. I won’t make anymore calls about this as it’s pointless. I’ll DM my details
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Pamela White
(@pamelawhite1981) reported
from
Paisley, Scotland
@addiej27 @virginmedia Nope they said it would be 24-48 hours. Longer than it took to cancel my account
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Minceybhoy
(@jambala) reported
from
Glasgow, Scotland
@virginmedia I'm sorry but with all the abuse I've got I've took to the bottle and drink myself dizzy I feel like I failed my family as the internet was down !!
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia Unfortunately you've had your chance, this has been the issue since February this year and you either don't have the staff equipped to resolve or plainly just don't want to resolve.
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Holly McCormack 🏴🇪🇺
(@Hollz2012) reported
from
Paisley, Scotland
Sigh. Tried to cancel @virginmedia start of August. Accepted deal. Didn’t go through. Called again last week and guy changed price but had actually changed my package. Thought sorted today but no my channels have been moved on to a basic package and BB reduced 🤬
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Ian Andrew🇬🇧
(@ian46a) reported
from
Cumbernauld, Scotland
@_ran1gers_ @BazBowsk1 @virginmedia YouTube to rename one of the two signals the box sends out. I found this helped. then I got a another router and put hub 3 into modem mode and now it works as it should. The hub 3 is a terrible box.
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Ross MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia I've had enough of this shite. Internet keeps switching itself off all the time. This is a disaster and NOT worth the £60 you are charging me for it. Sort it out or I am leaving. Your customer service is a joke, not even contacted me directly with an apology!!!
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Stacey Quinn
(@StaceyQ55740408) reported
from
Cumbernauld, Scotland
@virginmedia Want 2 explain why our internet and tv goes down for a change instead of the usual "known issue crap" . If it's maintenance why not just tell the folk that pay your wages the real issue for not bein able to watch the shows they want browse the Web or even work.
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Holly McCormack 🏴🇪🇺
(@Hollz2012) reported
from
Paisley, Scotland
@virginmedia The issue is I have had to make several calls despite severe phone anxiety. I am waiting on confirmation my package has been fixed by email, that better come today.
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Chris A
(@p0rkpiehat) reported
from
Glasgow, Scotland
PSA: it takes @virginmedia 4 months to change your bill after agreeing to reduce it due to bad customer service at which point they put it up. Save yourself some hassle and shout into a well once a month instead, it’ll cost you less.
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Joe Lappin
(@joebhoy08) reported
from
Glasgow, Scotland
@virginmedia I have tried 4 times to cancel my subscription today funny enough I keep getting cut off when I mention cancel.
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Ross MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia If I dont get a resolution to my expectations you have lost a customer.
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Holly McCormack 🏴🇪🇺
(@Hollz2012) reported
from
Paisley, Scotland
@marky1877 @virginmedia I’ve never had any issues tbf Just was the increasing prices and trouble I’ve had since.
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Joe Lappin
(@joebhoy08) reported
from
Cambuslang, Scotland
@TracyWo67726496 @virginmedia @richardbranson @TalkTalk @VodafoneUK Gonna cancel then get Sharon to call up and order it in her name for £27 a month xx
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Chris A
(@p0rkpiehat) reported
from
Glasgow, Scotland
@virginmedia Putting a complaint in to Ofcom as well as this has gone long past being a disgrace.
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Chris A
(@p0rkpiehat) reported
from
Glasgow, Scotland
@virginmedia I’ve wasted enough time phoning and nothing is ever done in response despite agreements being made so the only other call I’ll make is to cancel my contract.
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@virginmedia can you please help me I saw we have a c130 network error on V6 box and can't find WiFi on the list of network to join
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Vidur Patel
(@Vidur_Patel) reported
@virginmedia Apparently, the system wouldn’t let your colleague send out a technician because it wasn’t flagging a fault even though your 2nd line team said there was an issue. Therefore, I had to pay a fee even though a technician was already sent out to me.
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Paul J. Burrows 🇺🇳 🇪🇺 🇬🇧 🏴🍺🌶️
(@PaulJBurrows2) reported
@virginmedia How can I contact you about a problem? Your website leads me in circles and is acutely frustrating. Your 'bot' isn't able to help, but has directed ne to a service that isn't available today.
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Tokolosh
(@Tokolosh63) reported
@virginmedia But I need it sorted before Tuesday. It’s been down since Friday! I can’t work
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Liz O'Brien
(@lob2512) reported
@bbcstrictly If @virginmedia didn’t have such bad service in our area this week I would have
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Kathy Miller
(@KathyMi25429227) reported
@virginmedia Internet crashes, tv pixellates and it ss more than a couple of people. Sickof waiting on hold and wasting my time to be honest. Will be complaining to OFCOM unless resolved asap. Fact u find no issues is discouraging- surely you can check records n c how many have complained..
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Kathy Miller
(@KathyMi25429227) reported
@virginmedia 2 that so many people have complained. I'm a teacher, part online n internet crashes at least 4 times a day n in eve tv freezes and pixelates- last night ever 4 minutes. Shocking.Very poor and several in our rd.
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Theresa Jane 👄
(@TheresaAlison1) reported
@virginmedia @O2 They are pensioners my mother is nearly 78 years old who doesn't know anything about tech etc. It's your service why should they be charged for help ? They want it sorted I've tried everything for them when I visited looked up solutions etc but none worked.
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andrewbrookes
(@andrewb08977043) reported
@virginmedia no problem
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Ismael Sendrós
(@IsmaelSendros) reported
@virginmedia Last three sure. Can’t remember the previous ones (I noted the dates checking my messages sent to my work colleges/friends to explain I was without internet) but I usually check the service status web page
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Kathy Miller
(@KathyMi25429227) reported
@virginmedia I've contacted them via online chat, they are aware of the issue and apparently it should be resolved by 2.20pm tomorrow. You can also apply for credit via the online chat too, just need to ask for it when finally speaking to someone.THIS IS WHAT NEIGHBOUR WAS TOLD LAST NIGHT.