Virgin Media Outage Report in Glasgow, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Glasgow come from postal codes G5, G1, G71, G22, G3, G2, G4 and G53.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at Virgin Media
Virgin Media is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Johnstone, Coatbridge, Hamilton, Cumbernauld, East Kilbride, Airdrie, Erskine, Bellshill and Holytown.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Glasgow |
TV | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Carole Paton
(@CarolePaton) reported
from
Renfrew, Scotland
@virginmedia still looking to speak to a human about the wifi blackspot in my home. Your App doesn’t work and pre recorded options are not relevant. Please advise or I cancel direct debit.
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Carla🏴👩👦🐱🧘♀️🏃🏽♀️⚽️🔴⚪️
(@KoolMamma) reported
from
Glasgow, Scotland
Hi @virginmedia any response yet please to my tweet yesterday re poor internet speed? #wifi #internet
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Scott Cowan
(@ScottCowan5) reported
from
Glasgow, Scotland
@virginmedia The agent over the phone checked with the support team, who advised that because the notes apparently say I didn't ask for a disconnection (I did) then the 30 days has to start from today. I am not paying up to the 9th of November as after Monday I will not be using the service.
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RonnieM
(@RonnieM87485) reported
from
Glasgow, Scotland
@debbievee25 @Lord_Carson12 @virginmedia I'm in Balornock, no issues here.
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Andy Bryan
(@andybryan11) reported
from
Glasgow, Scotland
@virginmedia is there an issue with the TV GO app? Had an error message last 2 days?
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Martin R
(@MartinR16416014) reported
from
Cambuslang, Scotland
@virginmedia I called in March to cancel all but my broadband . Having checked my account a month or so ago I realised I was still being charged the full amount . I discussed this with you’re team for hours and had been informed they could see on the system it had been cancelled and
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Iain Wilson
(@iain40) reported
from
Glasgow, Scotland
@virginmedia is there problem with ntlworld email accounts just now. Can receive emails but not send. Continually states smpt password wrong
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Mhairi Crolla
(@mhairic88) reported
from
Cambuslang, Scotland
@virginmedia hi is there a problem with sound. Half my channels dont have sound.
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Carole Paton
(@CarolePaton) reported
from
Renfrew, Scotland
@virginmedia how do I speak to a human? We have a wifi blackspot. None of your recorded message options help. I need to speak to an actual person.
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Steebee
(@steebee35) reported
from
Glasgow, Scotland
@virginmedia I haven't been able to watch my virgin go app for months, continually being asked to register the same device to the point I can't watch anything, useless service
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Scott Cowan
(@ScottCowan5) reported
from
Glasgow, Scotland
@virginmedia I phoned up on the 15th of September and said I wanted my contract stopped after it ends, which is tomorrow. How is that not cancelling?! I was told I would need to call on the 9th or 10th to cancel my contract, so I phoned today. I'm guessing the calls are all recorded?!
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Ally
(@allymcnab1) reported
from
Clydebank, Scotland
@virginmedia tv go app not working,, trying to sign in keep getting,,, oops service not available at the moment try again later ,, any fixes
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Kammy Singh
(@kammysingh74) reported
from
Coatbridge, Scotland
@virginmedia It absolutely shocking that we have to wait nearly a week for an engineer to come out because we have no service at all. In the meantime, I cannot work from home which leads to us as a family losing money especially in the current climate...
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Martin R
(@MartinR16416014) reported
from
Cambuslang, Scotland
@virginmedia Seriously ?? - The same number I’ve called many times and never had it resolved ? - brilliant as always. I don’t have a spare 2 hours to get passed about you’re departments and still not have it resolved !
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Yvonne McAnenay Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia why my service area 28 Scotland not@🤬 working AGAIN get it SORTED
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Martin R
(@MartinR16416014) reported
from
Cambuslang, Scotland
@virginmedia Same as always . Overcharged for a service I’ve cancelled since March
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Carla🏴👩👦🐱🧘♀️🏃🏽♀️⚽️🔴⚪️
(@KoolMamma) reported
from
Glasgow, Scotland
@virginmedia Still having constant issues with it I’m afraid.....
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OG Nasty
(@thenewpenny) reported
from
Renfrew, Scotland
@virginmedia pls advise how I cancel my TV & broadband contract. The website and helpline are not providing any support.
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Carole Paton
(@CarolePaton) reported
from
Renfrew, Scotland
@virginmedia Still waiting for a response. Customer service is an absolute joke.
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CaseyBlackett
(@CaseyBlackett1) reported
from
Cambuslang, Scotland
Virgin media internet is a piece of ****
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mitesh Khatri
(@MiteshK1983) reported
Anyone having problems with VM?? @virginmedia
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Richard Steeples
(@RichardSteeple1) reported
@virginmedia Still not resolved. Total loss of service for over 48 hours now. Customer service non existent.
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Sebastian Zajko
(@SebastianZajko) reported
@virginmedia Its been happening for 2/3 days now. So hope about you reply to me and see what the frick is going on cos this is just robbery of my god damn money. You should be ashamed of yourselves and the **** service you provide.
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Steve Chapple
(@steve_chapple) reported
@virginmedia no Wi-Fi or tv in ch49 area of the Wirral. It seems the whole area is down yet on the phone you think everything’s ok when it clearly isn’t
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Gareth Evans
(@InRuislip) reported
Anyone had to deal with #O2 customer service, wow weapon grade arrogance and there was me thinking I was the customer and paying the money. £150 a month for mobile and Virgin Media!! OK I take the hint!
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Sebastian Zajko
(@SebastianZajko) reported
@virginmedia Its been going on for days, and its just getting annoying. how can you charge me this much money and then tell me "hey we looked into your hub problem nothing is wrong with it and you have intermittent internet issue" on a god damn cable. and then tell me to wait 24h...
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Lady Enigma
(@LadyEnigma_93) reported
Internet has been down and I missed the City v spurs game Fooking Virgin media is useless.
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Sebastian Zajko
(@SebastianZajko) reported
@virginmedia You are a god damn joke. I am paying 55 Quid a month for my internet to vanish for mili seconds therefore interrupting everything i do to then proceeds and come back for 2 mins and so on. I am cancelling my contract and moving to anyone else.
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Mitesh Khatri
(@MiteshK1983) reported
@virginmedia I’ve called like fifteen times and had no reply. Called again tonight and got hung up on. Your automated service does not deal with anything. Can someone pls call me as I’m fed up of very poor service for last three/four months
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Kim Hernandez
(@Kimmi31) reported
@virginmedia CH46 down also- no updates anywhere