Virgin Media outages and service status in Glasgow, Scotland

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Motherwell, Glasgow, Clydebank, Hamilton, Barrhead, Paisley, Airdrie, Bellshill, Erskine, Johnstone, and East Kilbride.

City	Problem Type	Report Time
Motherwell	Wi-fi	17 hours ago
Glasgow	Internet	22 hours ago
Clydebank	Internet	1 day ago
Glasgow	Internet	2 days ago
Glasgow	Internet	3 days ago
Glasgow	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

• 
  Tony McCaffery (he/they) (@tonymccaffery) reported 35 seconds ago from Glasgow, Scotland

  Hey @virginmedia, can you help please? I’ve never plugged a landline phone to my router since becoming a customer. (I never needed one til now). So I just took the voip/landline adapter out the box and it’s broken. How do I get a new one so that I can plug in a landline? Thanks.

• 
  Loraine Riddick (@LoraineRiddick2) reported 10 minutes ago from Glasgow, Scotland

  @virginmedia must be the worst company in the world to sort out an issue. Can’t even say their customer service is bad, as can’t get talking to a human being!! Time for change!😤

• 
  ZanderCurrie (@zandercurrie) reported 10 minutes ago from Paisley, Scotland

  @virginmedia Wifi not working at all also not letting me watch any live tv?

• 
  Declan Robb🍀 (@DeclanRobb) reported 11 minutes ago from Airdrie, Scotland

  @virginmedia absolute joke , internet not working again

• 
  David (@DRoss215) reported 11 minutes ago from Paisley, Scotland

  @virginmedia GT it would be easier if you could access a telephone and engage with a customer that needs assistance. I have now wasted another 20 mins of my time 😡😡 how do I get a resolution?

• 
  Krisy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 (@KrisyFaeGlesga) reported 13 minutes ago from Glasgow, Scotland

  I ******* hate @virginmedia these clowns are worse than council workers!! Thank **** I cancelled

• 
  The Lanarkshire Laird (@Lshire_Laird) reported 26 minutes ago from Motherwell, Scotland

  @virginmedia Pretty sure you could be asking fir my details in a DM. Otherwise, what was the point in replying to me in the first place. Never mind, I’ll stick to keep calling.

• 
  Willem_Wikkelspies (@spongebath63) reported 26 minutes ago from Dennistoun, Scotland

  @virginmedia I'm trying to contact the customer care number but I'm told thar calls are not being connected to that number (789) I'm then told to call 789 to speak to a team member...

• 
  Fiona Sandford (@sandford_fiona) reported 29 minutes ago from Glasgow, Scotland

  @virginmedia no broadband for hours now in G20 - can you help?

• 
  Craig Reid (@reid2131) reported 30 minutes ago from Larkhall, Scotland

  @virginmedia He came at 0730 Saturday. All fixed by 0755. The cable outside was cut. No signal getting in. All fixed so easily by the engineer

• 
  Banjo (@Chban1967) reported 32 minutes ago from Glasgow, Scotland

  @virginmedia The point is the contract sent out on 15th Aug wasn't what was agreed when challenged I got put on the virgin no customer service merry-go-round which due to our personal circumstances i had to give up u are an absolute rotten company ur service agent admitted this was appalling

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿David🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@dtr1984) reported 34 minutes ago from Glasgow, Scotland

  @virginmedia WiFi down? , app down?

• 
  David McGill (@DavidMcGill7) reported 37 minutes ago from Glasgow, Scotland

  @virginmedia TV & Internet was down for 4 days last week now it’s all off again & won’t be fixed until tomorrow night at the earliest, a dreadful service 🤬

• 
  graeme Tannahill (@graemeT2010) reported 39 minutes ago from Glasgow, Scotland

  @O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help @virginmedia

• 
  Kevin Jackson (@kevinnjackson) reported 39 minutes ago from Thornliebank, Scotland

  @virginmedia is there an issue with Virgin Media broadband and phone connection in Glasgow? Neither are working for us and we can log a fault online

• 
  David A (@tofolo_1) reported 41 minutes ago from Glasgow, Scotland

  @virginmedia Perhaps if you read my messages? 1st message said I don't have a land line. 0345 is 30p a minute on O2 PAYG (your merger partner) This is a sign of customer service to come. I will cancel before my connection date. Thanks for confirming my fears about virgin.

• 
  David (@DRoss215) reported 43 minutes ago from Paisley, Scotland

  @virginmedia I have never experienced such shocking service on the telephone for 150 mins still not resolved. I have 2 properties in the one block I requested one of them to be disconnected! VM disconnected both the tenant is now screaming at me as she works from home 😡😡

• 
  Joan Murdoch (@ThistleTigger) reported 43 minutes ago from Dennistoun, Scotland

  @virginmedia No, it's not fixed. Same thing happening now as it did yesterday. Alexa cannot connect to Internet, yet my phone can. Echo Dot has been checked and is fine so problem is with @virginmedia

• 
  Alan Lappin (@GiggsyBlantyre) reported 57 minutes ago from Hamilton, Scotland

  Here @virginmedia - any idea of some suggestions please, on how to contact your complaints/Customer Relations Team about a complaint I’ve submitted? Tried phoning, passed from pillar to post in the sub-continent, and getting nowhere. Two words: NOT GOOD ENOUGH.

• 
  bristian cungay (@ChristianBunga7) reported 57 minutes ago from Glasgow, Scotland

  @virginmedia The ‘step by step help’ doesn’t help. It tells me thing I already know - restart hub check connections, reset.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  m (@RamsbottomMark) reported 2 minutes ago

  @cxdi55 @skytv @SkyHelpTeam got the same with virgin media ..needs a regulation like with car insurance where they have to offer you the same deal as a new customer

• 
  🖤 Nat 🖤 (@malfeasence_) reported 4 minutes ago

  Of course the internet isn't working and it won't be fixed till the 19th Virgin media gotta be the worst company of all time

• 
  Liam B 🦉 (@Lbriggs88) reported 14 minutes ago

  Absolute joke @virginmedia red button not working for the matches🖕🏻

• 
  Mark (@mark240868) reported 14 minutes ago

  @virginmedia why is the sky sports + red button not working correctly

• 
  Dai boy (@Daibish79) reported 17 minutes ago

  the red button on Virgin doesn't work on Sky Football. Only seen the first 10 seconds of the Swansea/Stoke game before it went off and it hasn't come back. @virginmedia

• 
  John Spencer 555 (@johnspencer555) reported 19 minutes ago

  VirginMedia was down afternoon, evening, and all night? The phone is via the Hub now, silly as you can't phone for help when the whole thing crashes, even the TV was down, rare. I couldn't fix old ariel so no TV. But no biggy, I guess.

• 
  cheryl blake (@BlakeyCb48) reported 19 minutes ago

  @virginmedia But where paying for a service that isn’t working it’s not just a local loss it’s all over

• 
  Peter Cotton (@pcisaram1956) reported 20 minutes ago

  Any one else out there had problems getting to watch the football onSky Sports through a Virgin Media box today? #virginmedia

• 
  Matthew James (@MattJames355) reported 20 minutes ago

  @virginmedia everytime I try to login to my account it takes me to an old O2 link that I no longer have and unable to get into my virgin media account! Its also given me access to someone else's account and that is a BIG data protection issue you have!!!!NOT HAPPY!!!!!

• 
  DANJO 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@D4N7O) reported 20 minutes ago

  Yet again it’s not working! Sort it out @virginmedia #SkySportsPlus