Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G5, G22, G1, G3, G53, G2, G4 and G31.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 02/15/2025 03:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Hamilton, Coatbridge, Paisley, Airdrie, Bellshill, Johnstone, East Kilbride, Cumbernauld, Bishopton, High Blantyre, Erskine, Renfrew and Uddingston.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Wi-fi
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • garrett_golf Scott Garrett (@garrett_golf) reported from Glasgow, Scotland

    @virginmedia been trying to get through to customer service for 3days now..... left on hold for at least 10 minutes every time I try #horrificservice #totaljoke #chargeafortune #answeryourcustomerscalls🤮🤮🤮

  • joebhoy08 Joe Lappin (@joebhoy08) reported from Cambuslang, Scotland

    @TracyWo67726496 @virginmedia @richardbranson @TalkTalk @VodafoneUK Gonna cancel then get Sharon to call up and order it in her name for £27 a month xx

  • p0rkpiehat Chris A (@p0rkpiehat) reported from Glasgow, Scotland

    @virginmedia Putting a complaint in to Ofcom as well as this has gone long past being a disgrace.

  • p0rkpiehat Chris A (@p0rkpiehat) reported from Glasgow, Scotland

    PSA: it takes @virginmedia 4 months to change your bill after agreeing to reduce it due to bad customer service at which point they put it up. Save yourself some hassle and shout into a well once a month instead, it’ll cost you less.

  • jamboross Ross MacLean (@jamboross) reported from East Kilbride, Scotland

    @virginmedia I've had enough of this shite. Internet keeps switching itself off all the time. This is a disaster and NOT worth the £60 you are charging me for it. Sort it out or I am leaving. Your customer service is a joke, not even contacted me directly with an apology!!!

  • Hollz2012 Holly McCormack 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@Hollz2012) reported from Paisley, Scotland

    @marky1877 @virginmedia I’ve never had any issues tbf Just was the increasing prices and trouble I’ve had since.

  • StaceyQ55740408 Stacey Quinn (@StaceyQ55740408) reported from Cumbernauld, Scotland

    @virginmedia Want 2 explain why our internet and tv goes down for a change instead of the usual "known issue crap" . If it's maintenance why not just tell the folk that pay your wages the real issue for not bein able to watch the shows they want browse the Web or even work.

  • weekaiso Diane Mckay (@weekaiso) reported from Glasgow, Scotland

    @virginmedia Signal drops every day even got a signal extender to boost the service throughout the house still no joy signal terrible

  • p0rkpiehat Chris A (@p0rkpiehat) reported from Glasgow, Scotland

    @virginmedia I’ve replied to the last email I’d received from the complaints dept where they claimed to have resolved the issue. Won’t be calling again as there’s no point when nothing ever gets resolved and my issue is well documented.

  • p0rkpiehat Chris A (@p0rkpiehat) reported from Glasgow, Scotland

    @virginmedia I’ve wasted enough time phoning and nothing is ever done in response despite agreements being made so the only other call I’ll make is to cancel my contract.

  • weekaiso Diane Mckay (@weekaiso) reported from Inchinnan, Scotland

    @virginmedia Just spent 90 min on the phone technician took 20 min to fix internet signal so will see how long that lasts he was very helpful then put me through to get a better deal on my package and was on hold for 70 min unbelievable and still no answer time to move on 😡

  • jamboross Ross MacLean (@jamboross) reported from East Kilbride, Scotland

    @virginmedia If I dont get a resolution to my expectations you have lost a customer.

  • Hollz2012 Holly McCormack 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@Hollz2012) reported from Paisley, Scotland

    @virginmedia The issue is I have had to make several calls despite severe phone anxiety. I am waiting on confirmation my package has been fixed by email, that better come today.

  • jambala Minceybhoy (@jambala) reported from Glasgow, Scotland

    @virginmedia I'm sorry but with all the abuse I've got I've took to the bottle and drink myself dizzy I feel like I failed my family as the internet was down !!

  • ian46a Ian Andrew🇬🇧 (@ian46a) reported from Cumbernauld, Scotland

    @_ran1gers_ @BazBowsk1 @virginmedia YouTube to rename one of the two signals the box sends out. I found this helped. then I got a another router and put hub 3 into modem mode and now it works as it should. The hub 3 is a terrible box.

  • joebhoy08 Joe Lappin (@joebhoy08) reported from Glasgow, Scotland

    @virginmedia I have tried 4 times to cancel my subscription today funny enough I keep getting cut off when I mention cancel.

  • graemeT2010 graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland

    @virginmedia can you please help me I saw we have a c130 network error on V6 box and can't find WiFi on the list of network to join

  • Hollz2012 Holly McCormack 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@Hollz2012) reported from Paisley, Scotland

    Sigh. Tried to cancel @virginmedia start of August. Accepted deal. Didn’t go through. Called again last week and guy changed price but had actually changed my package. Thought sorted today but no my channels have been moved on to a basic package and BB reduced 🤬

  • joebhoy08 Joe Lappin (@joebhoy08) reported from Cambuslang, Scotland

    Hi @virginmedia after getting no where yesterday on the phone and on here Iv been given a great deal by @TalkTalk terrible customer service.

  • J0EWATS0N7 Ojo Scared O-Bolingoli (@J0EWATS0N7) reported from Barrhead, Scotland

    @wongster77 @virginmedia Same problem! Again!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Endorbros Hamers (@Endorbros) reported

    @virginmedia my grandad's landline isn't working (no dial tone). he can't call to ask to get someone to come out and fix it and also can't use the internet to get help either. how can i get this sorted for him? he's on his own and the phone is his lifeline while in lockdown.

  • adjstreams ADJStreams (Live on Twitch NOW) (@adjstreams) reported

    @virginmedia, scratch what I said about wanting M500, not sure I'm confident I'd get what I pay for when I get this currently through the network test: "There's a network issue which maybe affecting your broadband service"

  • clarkyclarky7 Nathan Clark (@clarkyclarky7) reported

    @virginmedia why am i only receiving 5% of total data speeds, and intermittent dropping today... no good when your WFH... you customer service lines are hideous, hence resorting to social media

  • EveAinsworth Eve Ainsworth (@EveAinsworth) reported

    I feel like I'm back to dial up now, my wifi is so bloody awful these days. Time to leave @virginmedia I think. Anyone got recommendations of good TV/broadband package?

  • greenipa paul greening (@greenipa) reported

    @virginmedia Numerous errors whilst watching on demand, keeps losing connections, errors C310, and others but can’t remember what they are, can loose connection appropriately every ten minutes

  • jodie_blundell Jodie (@jodie_blundell) reported

    Virgin Media is the worst broadband ever I cba I’ve finished nights and wanna watch Netflix in bed and it don’t even ******* load

  • foxinthebox2010 föxintheböx2001 ❤️🧡💛💚💙💜 (@foxinthebox2010) reported

    @virginmedia Tomorrow has gone, when will the problem be resolved because you are charging me for something I’m not receiving? I will cancel the dd payments if you don’t pull your finger out.

  • Jermain37354962 JTA (@Jermain37354962) reported

    @virginmedia I can't stay connected because my internet is down😡😡😡

  • LutherGravy Luther Gravy (@LutherGravy) reported

    @virginmedia Any ideas here? How do I get assistance? Been trying for weeks by phone, text service, the forum, raising a complaint. So far, just nothing.

  • Gary1973N Gary1973 No1 (@Gary1973N) reported

    @virginmedia wired connection trying to play Warzone packet loss and variable ping. Virgin media are not an option for first person shooters online. They might have big numbers but the quality due to over utilisation is pretty poor.