Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G1, G32, G51, G40, G3, G72 and G75.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 11/24/2025 17:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Erskine, Renfrew, Motherwell, Bellshill, Paisley, Cumbernauld, Bothwell, Hamilton, Airdrie, Coatbridge, Clydebank, East Kilbride and Johnstone.

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City Problem Type Report Time
United KingdomGlasgow E-mail
United KingdomErskine Internet
United KingdomRenfrew Wi-fi
United KingdomGlasgow TV
United KingdomGlasgow Internet
United KingdomErskine Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • pw7875 paul (@pw7875) reported from Motherwell, Scotland

    @virginmedia hurry up fitbaw gonny start an no service no wonder customers leave your fly by night company and join sky

  • scottstafford87 Scott stafford (@scottstafford87) reported from Glasgow, Scotland

    @virginmedia 6 hrs later and still not working, absolute joke

  • harkz9 Michael Harkin (@harkz9) reported from Cambuslang, Scotland

    @virginmedia OK thanks. Will phone up tomorrow and cancel account. 2 days without WiFi and I am paying full price for a service. Not your fault mate. Appreciate the help

  • Keltique Alf Kelly (@Keltique) reported from Banknock, Scotland

    @virginmedia what is going on in the Falkirk District Maybe elsewhere? Channels are either completely missing or partially missing. C'mon we are paying. Fedup with problems with both TV and broadband problems with no explanation Having been with you from start Time to go ??

  • GiggsyBlantyre Alan Martin Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland

    Is anyones @virginmedia telly not working? In G72 specifically. Can’t contact them via phone, and when I try to use the service status tool, it’s unavailable.

  • northseacrashes Joyce Gibson (@northseacrashes) reported from East Kilbride, Scotland

    @Country_Steve @virginmedia Just came on here to see if it was just me. Wifi seems to be okay at present but the TV isn’t working nor is service status on website. It must be a nationwide issue.

  • SengaCummings4 Senga Cummings (@SengaCummings4) reported from Paisley, Scotland

    @virginmedia come on virgin media still no service at all in Paisley, Scotland 15:27 hours what’s going on ?

  • harkz9 Michael Harkin (@harkz9) reported from Cambuslang, Scotland

    @virginmedia Yet again 11:30p.m has been and gone. Still not working. Blatant lies. My wife is working from home and needs WiFi. Already had 2 take a days A/L due to this. Any update?

  • FusionFabrics jackie fusion (@FusionFabrics) reported from Paisley, Scotland

    Come on @virginmedia no telly working, internet in and out. Three different error codes, support line stating All Busy Goodbye. What’s the story, answer appreciated soon please.

  • LaurzieJayx12 Laura 💙 (@LaurzieJayx12) reported from Banknock, Scotland

    I really don’t want to be going to Edinburgh tonight! Bad enough I’m gonna have to watch the game on the virgin media app on my phone, but it’s also bloody freezing 😭

  • H0raceWimp Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland

    @O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.

  • saifulfazli Saiful Ramli (@saifulfazli) reported from Glasgow, Scotland

    @TalkTalk internet down again. More talk less action. @virginmedia please contact me ASAP.

  • stargavnise gavin (@stargavnise) reported from Paisley, Scotland

    @virginmedia hi, just had terrible experience with your whatsapp support. Will you accept a DM?

  • harkz9 Michael Harkin (@harkz9) reported from Cambuslang, Scotland

    @virginmedia Already done this. Automated message saying they expect the problem to be fixed by 4p.m. No good. Another day ruined. Disgraceful customer service. Can't speak to a human

  • harkz9 Michael Harkin (@harkz9) reported from Cambuslang, Scotland

    @virginmedia No. Still not working. My wife usually works from home. She has had 2 go elsewhere this morning which affects the school run later on. Any idea when service will resume?

  • Bhoyalways11 Bhoyalways1 (@Bhoyalways11) reported from Glasgow, Scotland

    @virginmedia can sort the ******* wifi that you so overly charge for but some stupid reason I stick with you

  • Bhoyalways11 Bhoyalways1 (@Bhoyalways11) reported from Milngavie, Scotland

    @virginmedia Delayed reply is great customer service by couple days, its fine now but issue was days ago with silence from virgin

  • harkz9 Michael Harkin (@harkz9) reported from Cambuslang, Scotland

    @virginmedia The problem still not fixed. Have sat since Saturday night without WiFi. The problem was supposed 2 be fixed by 4p.m. Any update?

  • HotspurHurly61 HotspurHurly61 🤍💙⚽⚽❤️💛 (Sean Hurl; Legacy Fan) (@HotspurHurly61) reported from Paisley, Scotland

    No @virginmedia I don't want to ring back later when my TiVo box is not connecting and I have no service #AnswerThePhone at premium rate 0345 costs😡😡

  • 2009Ragdoll Ragdoll_2009💫🏁😽🦖 (@2009Ragdoll) reported from Glasgow, Scotland

    @virginmedia Seem to be having issues with Internet connection in G20 area of Glasgow. WFH so it's causing issues, any help welcome.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Stephen40825524 Stevo 1975 (@Stephen40825524) reported

    @virginmedia I was looking help to downgrade my package and kept getting cut off on the livechat even though i was on hold for 4 hrs the first time and 3 hrs the 2nd time. Will i have to actually phone yourselves to arrange this ?

  • cazzie1951 Caroline C (@cazzie1951) reported

    @virginmedia Can't you resolve it. I'm paying for a phone I cant use. It's been a week now just arrange for someone to fix it or just cancel my contract. I know your all busy but please don't fob me off we're going round in circles here

  • shiels1992 Niall Shiels™ (@shiels1992) reported

    @virginmedia Im pretty sure thats not correct, i should have been contacted by your complaints team by now, it may take up to 28 days for a resolution but they havent even contacted me to advise of anything.

  • Clive_Burt Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia You can tell it's the weekend when your SONOS speaker is not able to stream radio on a consistent basis, due to intermittent internet problems, which I reported two weeks ago, got a visit on the following Wednesday, got told the installation was poor and left.

  • jmarshplays1 jmarsh (@jmarshplays1) reported

    So my first experience of @virginmedia in my first home was terrible and I will probably be cancelling... Randomly cancel my hardware order and give me NO date to reschedule meaning I'm now completely without internet and have no idea when I'll get it. Good first impression!

  • KomeilMuraj Komeil (@KomeilMuraj) reported

    @virginmedia experiencing the worst WiFi connectivity with virgin’s hub3. WiFi and internet keeps dropping throughout the day and just keep being told to reset my router. Nothing seems to work ever since we upgraded to 350MB. Need some help here!

  • shiels1992 Niall Shiels™ (@shiels1992) reported

    @burto9 @virginmedia @burto9 definitely the worst customer service out there

  • sarah_pips Sarah Phillips (@sarah_pips) reported

    @virginmedia Any chance someone could call me instead to save me waiting for another hour and a half to then give up and hang up?

  • cookjosh Josh Cook (@cookjosh) reported

    @virginmedia I have tried the call centre again today and again I get cut off after an hour. I have tried the text message service which is costing me money for each text... no reply. If you can’t fix the issue, can I have a refund for the 2 months worth of issues?

  • dclitherow David Clitherow (@dclitherow) reported

    @virginmedia Yes - just rolls forwards - your call staff are full of promises & nothing happens. And that message number is an automated bot - no help at all