Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G51, G1, G5, G3, G42, G45 and G41.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 12/25/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Hamilton, Airdrie, Motherwell, Cumbernauld, Paisley, Erskine, Renfrew and Bothwell.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • MrReillyJohn John BIDEN WON Reilly ™ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MrReillyJohn) reported from Glasgow, Scotland

    @virginmedia disgusting staff twice put on hold when trying to complain over 2 hours! What a **** service

  • cprosam Sam Cairns (@cprosam) reported from Motherwell, Scotland

    @virginmedia I have spent around 4 hours this week online and on the phone. All I want to do is simply upgrade my package without success. Please help !!!

  • alexmarr98 Alex Marr (@alexmarr98) reported from Glasgow, Scotland

    Anyone else having issues with Virgin Media at the minute?

  • ziggyhewitt John Hewitt (@ziggyhewitt) reported from Barrhead, Scotland

    @TonyGreen67 Hi I'm from HMRC. It has come to my attention that you owe inheritance tax, please pass on your bank details. Thanks in advance. Also, your last payment to Virgin media never went through. I will deduct that as well. Saves you bothering in these trying times. 🤪

  • KnickyEganByrne ✨Charlene✨ (@KnickyEganByrne) reported from Glasgow, Scotland

    Absolute joke of a company @virginmedia call the “Customer Services” for help but staff are rude, and obnoxious & apparently need retrained if the Manager is anything to go by as the staff have been giving out the incorrect information, which i just need to accept! #pathetic

  • shawsy67 Shawsy67 (@shawsy67) reported from Airdrie, Scotland

    @virginmedia I have tried twice to get through on the phone for nearly a hour each time, can someone help me?

  • allym08 Ally Mason (@allym08) reported from Hamilton, Scotland

    @virginmedia broadband has just stopped working in ML3 . Usual resets had no effect 11mb on M600 fibre?? Can you help?

  • LazyHermit 🌪 (@LazyHermit) reported from Clydebank, Scotland

    @virginmedia Been a Virgin customer for years. Cancelled Tv but have broadband and phone. Even my Freeview channels have been blocked on my boxes!! How churlish can a company get??😳 Freeview channels?! Show some compassion to your customers

  • shawsy67 Shawsy67 (@shawsy67) reported from Airdrie, Scotland

    @virginmedia got problems with my tv, can’t get through on phone

  • ragazzoscot Gary Robinson 🇧🇬🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@ragazzoscot) reported from Coatbridge, Scotland

    Hi @virginmedia - internet and TV down in ML5, Coatbridge. Spoken to neighbours who have same issue. Any idea of issue and ETA on fix?

  • darrenmiller75 Darren 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@darrenmiller75) reported from Bishopbriggs, Scotland

    @virginmedia just been on/off hold with 2 call handlers to get cut off after 1hr 40 mins regarding upgrading with black Friday personalised email I received. Absolutely disgraceful customer service.

  • Rokewood Rokewood (@Rokewood) reported from Cumbernauld, Scotland

    @EvelynArizpe @juliemca @virginmedia Yes, never been with anybody else. None is perfect. But BT has strength in depth

  • _Grejurn Grejurn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 B L M (@_Grejurn) reported from Glasgow, Scotland

    The @virginmedia tech support scammers are back! Apparently I have an unstable internet connection and am an "idiot woman" for saying there's a purple light on my router (modem mode)

  • KnickyEganByrne ✨Charlene✨ (@KnickyEganByrne) reported from Glasgow, Scotland

    @virginmedia There was no resolution made! That’s part (a very small part) of the problem! And after being called a Liar by said manager I certainly will not be “clicking here” I shall be taking it further!

  • CynthiaHalatyn Cynthia Halatyn (@CynthiaHalatyn) reported from Glasgow, Scotland

    @virginmedia help!!! Over an hour on hold and your system hung up on us and we've just had to call back 😭

  • jamboross Ross R MacLean (@jamboross) reported from East Kilbride, Scotland

    Remember when @SkyUK and @virginmedia used to give a flying **** about their customers? I have both and I'm trying to give one up, but it may be both the way things are going!!!!

  • RossRei13692512 Ross Reid (@RossRei13692512) reported from Uddingston, Scotland

    @virginmedia VM service shocking once again

  • maverickMMI maverick (@maverickMMI) reported from Glasgow, Scotland

    @virginmedia Yeah, spoke to them briefly. Waited 75 MINUTES. Your rep admitted the fault. Said he was outing me on ‘silent hold’ for 2 minutes then 20 MINUTES later the line went dead. Absolute joke. Shambles of a customer service. Apparently that is quite common.

  • jamboross Ross R MacLean (@jamboross) reported from East Kilbride, Scotland

    @virginmedia Really pissed off with you today, my contract ends on the 22nd of December and whilst I've never had TV with you, you refused to give me the deal. Well done, YOU LOST, I AM LEAVING YOU NOW FOR GOOD.

  • GlasgowFuk GlasgowFuk(7k) (@GlasgowFuk) reported from Glasgow, Scotland

    I hate to admit it but @virginmedia customer service / support is absolutely dreadful. Hate saying this as I worked for them for over 6 years #notahappycustomer #shockingservice #wouldntrecommend

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • In4ThePips In4ThePips (@In4ThePips) reported

    @virginmedia Its still been really bad! I understand about "total loss" but what about the length of time its been when it amounts to around 3 days total loss! its still unacceptable!

  • acfwilson acfwilson (@acfwilson) reported

    @virginmedia terrible service. Changing suppliers ASAP, broadband is EXPENSIVE and awful. Customer Service non existent.

  • Beardedmaestro5 Rich (@Beardedmaestro5) reported

    @virginmedia hi, have you got anywhere I can send a video of the WiFi please? It’s terrible in this house but when I scan all the rooms on your app, says there no problem.

  • Thomas75A Tracey Thomas (@Thomas75A) reported

    Why do @virginmedia make it impossible to contact them any way other than by their website or app when you have an Internet problem. Not everywhere has good mobile signal.

  • catsmum27 Kat (@catsmum27) reported

    @virginmedia Hi, Bewbush Patch Management Team @crawleybc should be able to assist, monitor the frequency of this issue occurring within residential neighbourhoods & instigate a proficient resolution.

  • jayfal68 𝕁𝕒𝕪𝕟𝕖 𝔽𝕒𝕝𝕔𝕠𝕟𝕖𝕣 (@jayfal68) reported

    @virginmedia hi I am having problems changing the password on my virgin app. I put the email in to get a password reset but I never get an email. Even when I tried the if the email didn't send send again button

  • ste1984r s... (@ste1984r) reported

    @virginmedia So you take my money but provide no service?

  • nails70 tired (@nails70) reported

    @virginmedia A week without service. A spade went through your cable in my garden—your engineer later confirmed it was laid just under topsoil. I called twice, clearly reported it as external, yet you sent an internal engineer. Still not fixed.

  • edtarleton Ed Tarleton (@edtarleton) reported

    @MartinezPanedaE @virginmedia Oh that’s not good! It aligns with reported Virgin Media IT outages, Downdetector is indicating recurring system problems. It sounds like their IT ticketing system is overwhelmed! Hopefully you can switch providers.

  • Gmcswineyyy gerardmcswiney (@Gmcswineyyy) reported

    @Davidlmarriott @virginmedia Virgin is hopeless, my broadband is down again, happened a few months back,