Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G5, G40, G3, G22, G1, G53, G2 and G66.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 06/16/2024 14:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Paisley, Bellshill, Hamilton, Cumbernauld, Motherwell, Johnstone, Coatbridge and Airdrie.

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City Problem Type Report Time
United KingdomGlasgow Total Blackout
United KingdomGlasgow TV
United KingdomPaisley Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow E-mail
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • dtr1984 🏴󠁧󠁢󠁳󠁣󠁴󠁿David🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@dtr1984) reported from Glasgow, Scotland

    @virginmedia wifi and tv down AGAIN , pay a fortune and theres always some sort of issue with it

  • finnsgran eileen haugh (@finnsgran) reported from Motherwell, Scotland

    Can anyone tell me how to get through to virgin media sat on phone on sat for 1 hour45 mins got cut off now on messaging for1 hour 38 mins no reply .... atrocious customer service

  • finnsgran eileen haugh (@finnsgran) reported from Motherwell, Scotland

    Been waiting for help from Virgin Media since 18 th October surely someone has read my message by now

  • djtiggeh Tigg-Pupp (@djtiggeh) reported from Paisley, Scotland

    Gotta laugh. My @virginmedia home phone is not working yet they want me to call on my virgin media phone to resolve fault. I am NOT paying over inflated charges from another line to fix my landline

  • annmarh Anne Marie (@annmarh) reported from Glasgow, Scotland

    @virginmedia I have no idea how to book an engineer without another frustrating call . I am hoping that ad the TV issues are resolved my internet will be fixed

  • TomWatson1971 Tom Watson (@TomWatson1971) reported from Glasgow, Scotland

    @joelycett Used the text chat service of @virginmedia once. Response after 3 days waiting was to call their helpline. Only got through on the 4th attempt on the helpline, after first 3 attempts disconnected after an hour on hold. 😁😅

  • annmarh Anne Marie (@annmarh) reported from Glasgow, Scotland

    @virginmedia I did my maximum number of system checks yesterday and your operator did it too . Today when I first did there were problems identified and there are 2 ongoing issues with TV but no better and no information tonight

  • Dj_ColC DJ Col-C Colin C (@Dj_ColC) reported from Cumbernauld, Scotland

    @virginmedia No again it's only when test is complete it tells you there a problem! When we call they say there is a problem but the service status for the area isn't updated with the problem or estimate fix time! The cust services have no idea what I'm talking about! Scripted calls!

  • jamboross Ross MacLean (@jamboross) reported from East Kilbride, Scotland

    @virginmedia Please contact me ASAP about my complaint. I was driving when your advisor contacted me and wasn't able to talk. Yet again my broadband is incredibly slow. I dont pay for slow broadband, but it appears that you charge me for it nonetheless.

  • annmarh Anne Marie (@annmarh) reported from Glasgow, Scotland

    @virginmedia I have also tried the chat service . That was truly useless . Operators with set answers and no ability to deviate from the set answers

  • annmarh Anne Marie (@annmarh) reported from Glasgow, Scotland

    @virginmedia Still no internet @virginmedia . Website not says no issues again anyone else in Glasgow having problems with virgin media

  • annmarh Anne Marie (@annmarh) reported from Glasgow, Scotland

    @virginmedia Now I still have no broadband and am waiting on a call back but I am sorry your customer service is not good

  • decostop JOHN C (@decostop) reported from Glasgow, Scotland

    @chateauxwindy @LadyCatHT @SkyHelpTeam @Ofcom I now pay for a landline with @virginmedia because it would be more expensive to have broadband only 🤔 I have never used the landline, there is no phone plugged into it, no idea even what my number is.

  • Dj_ColC DJ Col-C Colin C (@Dj_ColC) reported from Cumbernauld, Scotland

    @virginmedia so after being told we would have a discount and not be affected by a cut off we are officially cut off from the Internet! After weeks of the same ******* problem and customer services have no clue about this! Shocking!

  • annmarh Anne Marie (@annmarh) reported from Glasgow, Scotland

    @virginmedia Still no internet and of course no call back that was promised . Your app now at least admitting there is an issue and saying will be fixed later today . I can only wait and see

  • jockdj83 Paulo Italiano (@jockdj83) reported from Clydebank, Scotland

    @virginmedia Additionally all I'm trying to do is cancel my broadband service.

  • Dj_ColC DJ Col-C Colin C (@Dj_ColC) reported from Cumbernauld, Scotland

    @virginmedia The up load speed keeps dropping out to zero resulting in loss of connection! Think engineers call that surging! We have had the same issue at our property before but according to your engineers was only us and they couldn't find fault!

  • annmarh Anne Marie (@annmarh) reported from Glasgow, Scotland

    @virginmedia And I have already used the scanning service about 6 weeks or so ago . TV is directly wored to router and has no broad band connection either

  • Dj_ColC DJ Col-C Colin C (@Dj_ColC) reported from Cumbernauld, Scotland

    @virginmedia your service is diabolical litterly the worst I've ever came across! Your customer support is on par with the service! I've had poor Internet in Glasgow area now for over two weeks and there still no outage notification on your site! Bye virgin media

  • PantheraComms Maureen (@PantheraComms) reported from Paisley, Scotland

    When you get in from work late and just want to catch up on @Stranger_Things and can’t because, for the umpteenth time @virginmedia is down in PA1. Seems routinely to have problems after midnight yet they never admit to any issues. 💩

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mandymouch Mandy (@mandymouch) reported

    @virginmedia I don’t have a wifi pod. It’s a wifi booster. Yes it shows a non extend light. Yes it seems to sync (flashing green arrow lights), but no booster is showing on my Virgin Connect app, and upstairs wifi is still rubbish (indicating it’s not working). My booster b4 upgrade worked ok

  • RebNVT Rebecca Nguyen (@RebNVT) reported

    @virginmedia hi - no internet since yesterday, that was the same last week for about 24 hours. How do I file a complaint and when will it be sorted?

  • Full_English Sausage Man (@Full_English) reported

    @virginmedia Yes I have and again it reports everything is fine. It 6 days now of disruption. Please get an engineer out to my area who can fix the issue.

  • lendowska Ela (@lendowska) reported

    @virginmedia We did, there is a intermittent service in my area so that's not very helpful and it has been intermittent for few months

  • lendowska Ela (@lendowska) reported

    @virginmedia We have a contract for fast internet and instead we get slow intermittent internet - how I can cancel my contract?

  • ZachcloseYT zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported

    @virginmedia You say this every time it just you guys all the time and you can't admit it because you sucks

  • mandymouch Mandy (@mandymouch) reported

    @virginmedia No, mine is a Virgin plug in booster. I have a small one plugged in/connected direct to my Hub via Ethernet, & additional bigger booster is wireless & plugged in upstairs. I have followed all of your instructions over & over again, & it’s not working, which is why I need help

  • martycorden marty corden (@martycorden) reported

    Any1 else's virgin media broadband down? #virgin #broadband

  • SomniGiggles Michael (@SomniGiggles) reported

    @virginmedia Internet down again since 10:30pm last night. Over 24 hours of outages within 2 days. Eta on you 'fixing' it again? Some people trying to work

  • Nik0xxxx0 Nikki 🌼 (@Nik0xxxx0) reported

    @virginmedia Yes, we are still having issues. No WiFi now for over 12hours