Virgin Media outages and service status in Glasgow, Scotland
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Full Outage Map
- Virgin Media generated 4 outage signals in the last 24 hours around Glasgow, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 8, 7:32 PM GMT+1.
- Internet (51%)
- Wi-fi (25%)
- Total Blackout (17%)
- E-mail (3%)
- TV (3%)
- Phone (1%)
The latest reports from users having issues in Glasgow come from postal codes G71 , G51 , G1 , G3 , G69 , G20 , G11 and G31 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Glasgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Clydebank, Paisley, Cumbernauld, Bellshill, Bothwell, East Kilbride, Airdrie, Coatbridge, Hamilton, Erskine, Larkhall, and Johnstone.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 7 hours ago |
|
Glasgow
|
Internet | 7 hours ago |
|
Glasgow
|
Internet | 10 hours ago |
|
Glasgow
|
Internet | 16 hours ago |
|
Motherwell
|
Wi-fi | 16 hours ago |
|
Clydebank
|
Wi-fi | 1 day ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland@virginmedia He treated me like I was stupid. Turned it off and on again and replugged the wires, he replaced the box and left. I mean I am stupid but there really was no need @virginmedia
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David (@DRoss215) reported from Paisley, Scotland@virginmedia I was promised a reconnected service by yesterday. Didn't happen no form requested 😡😡
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#YesScots Prisoner X Scotland Just Another Human (@WYesscots) reported from Airdrie, Scotland@tristanpw1 @virginmedia @RishiSunak By dipping into One's personal wealth of £700++ million accrued by robbing the ordinary poor blind & the odd global financial crash or one's O/s Tax haven accounts imho like me Tory m8s.
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The Lanarkshire Laird (@Lshire_Laird) reported from Motherwell, ScotlandHi @virginmedia after 2 weeks of repeated calls and being promised a new remote ordered each time when it wasn’t, I finally reached a customer service agent called Maciej Betnat who took the time yesterday and today to help. He is great & I want to see that this is recognised. 👏🏻
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Alexander Adair 🌙 (@AlexxAdair) reported from Glasgow, Scotland@virginmedia Literally calling to cancel my package and I can’t get through
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bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland@virginmedia The checks tell me there are issues. regardless I don’t really care about wider issues in my area. I’ve been sent in a loop for the past month and it’s still broken, I’ve been paying for this time and not receiving a service - this is not the first time either @Ofcom
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David (@DRoss215) reported from Paisley, Scotland@virginmedia Unfortunately Gareth has been unresponsive I contacted him last Thursday nothing since then still no service 😡😡
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bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland@virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom
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David (@DRoss215) reported from Paisley, Scotland@virginmedia GT it would be easier if you could access a telephone and engage with a customer that needs assistance. I have now wasted another 20 mins of my time 😡😡 how do I get a resolution?
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bristian cungay (@ChristianBunga7) reported from Glasgow, ScotlandHey @virginmedia it’d be pretty cool if you guys fixed my internet at some point. Like i know I’ve only spent £30 trying to call you guys and I did get to speak to this nice angry man on your support line who hung up on me immediately (which is a bargain)
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David (@DRoss215) reported from Paisley, Scotland@virginmedia Email sent hopefully I will get a speedy resolution. Another 40 minutes of my time wasted!!
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Hugh Moan 💙 (@weeshug72) reported from Glasgow, Scotland@virginmedia The solution is leaving so I don't have to use more electricity.
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David (@DRoss215) reported from Paisley, Scotland@virginmedia I have never experienced such shocking service on the telephone for 150 mins still not resolved. I have 2 properties in the one block I requested one of them to be disconnected! VM disconnected both the tenant is now screaming at me as she works from home 😡😡
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oor Jim (@jimnimmo60) reported from Airdrie, Scotland@O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.
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bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland@virginmedia The ‘step by step help’ doesn’t help. It tells me thing I already know - restart hub check connections, reset.
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David (@DRoss215) reported from Paisley, Scotland@virginmedia Still waiting on Gareth to get in touch. @Ofcom can you please help? No service since the end of January 😡😡
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Alexander Adair 🌙 (@AlexxAdair) reported from Glasgow, Scotland@virginmedia It wont even let me run a speed test. When I go to status check it says no problem found but when I call I says intermittent issues??
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David (@DRoss215) reported from Paisley, Scotland@virginmedia I have been waiting since Thursday for a representative to get in touch why? @Ofcom service been disconnected for nearly two weeks. Impossible to speak with anyone from Virgin Media 😡😡😡
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don mackeen (@donmackeen) reported from Glasgow, Scotland@virginmedia Service still screwed up, any ideas when this will be fixed @virginmedia?
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bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland@virginmedia As I said earlier, I’ve had no internet for the past month and continue to be charged. I can’t use most of your support services as I’ve never been sent any of my customer information @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Edward swift (@Ed_Swift) reported@virginmedia Bounce rather not cancel.
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mb (@mb_gohard) reported@virginmedia fix ur ******* network
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Alan Dobson (@dobbo101) reported@virginmedia So another call with a hour long wait to then get cut off again is the best you can offer. And how do I discuss my complaint with someone, if it’s nit to much to ask?
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Edward swift (@Ed_Swift) reported@virginmedia No, as anytime I raise a complaint, your company ignore it until I chase and chase. Your 28 days came and went so maybe I should just cancel my direct debit as it’s an I correct billing complaint?
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James (@jibhibcrm) reported@virginmedia To be quite frank, whatever is causing the issue, this should have been rectified by now. It’s been 10 days so far, come your new estimated completion date it will have been 17 days. No doubt you’ll push it back again , and again, and again. Continued...
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Will (@JesterinBlack) reported@virginmedia Also as a heads up to fellow VM customers whom are having issues, you have to log in online and click a part to claim a refund regarding outage; the regulator had declared it is supposed to be done automatically but VM has changed the process 1/2
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Anna Brady (@bradyanna) reportedHere we go again. Terrible service from @virginmedia you are a disgrace and I cannot wait to get out of my contract with you. I am telling everyone I know not to go with you
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Lechampion (@Lechamp24131474) reported@virginmedia @xcsuhayla How about you compensate us who are suffering despite paying YOU guys monthly ridiculous money to provide a service where you can't even give us tv or Internet.
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James (@jibhibcrm) reported@virginmedia So I’m just left here hoping and praying you’ll find the source? What steps have already been taken to identify the issue? I’ve not seen anyone attend any addresses nor the cabinet on my street. Have you tried working with customers to find the source of the issue? 1/2
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Court✨ (@courttttxxo) reported from Avonmouth, EnglandHonestly @virginmedia has to be the biggest load of **** ever. We never have WiFi, even the TV that’s hooked up to the Ethernet cable isn’t working. At least once a day the WiFi drops. We live in Bristol, not the ******* outback