Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G72, G12, G43, G78 and G42.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 02/17/2026 03:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Larkhall, Johnstone, Bellshill, Bothwell, Motherwell, Erskine, Hamilton, Blantyre, Cumbernauld, Uddingston, East Kilbride, Coatbridge and Paisley.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow TV
United KingdomLarkhall Total Blackout
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • IanRae64 Ian Rae (@IanRae64) reported from Cambuslang, Scotland

    @virginmedia Thanks for your response Can I please get a credit on my bill? I am not getting the service I paid for

  • ScottCowan5 Scott Cowan (@ScottCowan5) reported from Glasgow, Scotland

    @virginmedia I phoned up on the 15th of September and said I wanted my contract stopped after it ends, which is tomorrow. How is that not cancelling?! I was told I would need to call on the 9th or 10th to cancel my contract, so I phoned today. I'm guessing the calls are all recorded?!

  • MartinR16416014 Martin R (@MartinR16416014) reported from Cambuslang, Scotland

    @virginmedia Same as always . Overcharged for a service I’ve cancelled since March

  • AMontguire Andrew Montguire (@AMontguire) reported from Glasgow, Scotland

    @virginmedia Can someone call me regarding my account I have a complaint also that I will be looking to make

  • weedonski Donna Hughes (@weedonski) reported from Airdrie, Scotland

    @gerriohear @virginmedia @scotgov Is this from home G? Ours has been running so slow the last couple weeks x

  • barry206 BigBaz (@barry206) reported from Kirkintilloch, Scotland

    @virginmedia phones down G66

  • midge60 Sue McCaffray (@midge60) reported from Erskine, Scotland

    1 hr 10 mins on the phone to @Virginmedia to fix my dreadful WiFi and they cut me off!

  • ScottCowan5 Scott Cowan (@ScottCowan5) reported from Glasgow, Scotland

    @virginmedia The agent over the phone checked with the support team, who advised that because the notes apparently say I didn't ask for a disconnection (I did) then the 30 days has to start from today. I am not paying up to the 9th of November as after Monday I will not be using the service.

  • Gaz_Preston Gary Preston (@Gaz_Preston) reported from Motherwell, Scotland

    @virginmedia Truly awful Internet service provided since I joined 18 months ago. Disconnects constantly, 20mb download speeds when I should be getting at least 200Mb. Home working becoming impossible due to constant outages. Old dial-up connection was better ☹

  • DryBoak Emma Robertson (@DryBoak) reported from East Kilbride, Scotland

    @virginmedia is there a simple way to order a replacement sim for someone... Their Sim service has been discontinued and no replacement sent in advance

  • MartinR16416014 Martin R (@MartinR16416014) reported from Cambuslang, Scotland

    @virginmedia Seriously ?? - The same number I’ve called many times and never had it resolved ? - brilliant as always. I don’t have a spare 2 hours to get passed about you’re departments and still not have it resolved !

  • MartinR16416014 Martin R (@MartinR16416014) reported from Cambuslang, Scotland

    @virginmedia Sick of calling and being Fobbed off . Got a text this morning telling me £140 is being taken again. Direct debit is getting cancelled this morning , what a joke of a service

  • YvonneDevlin2 Yvonne McAnenay Devlin (@YvonneDevlin2) reported from Glasgow, Scotland

    @virginmedia sort it out again Virgin area 28 Glasgow problem

  • CaseyBlackett1 CaseyBlackett (@CaseyBlackett1) reported from Cambuslang, Scotland

    Virgin media internet is a piece of ****

  • KoolMamma Carla🏴󠁧󠁢󠁳󠁣󠁴󠁿👩‍👦🐱🧘‍♀️🏃🏽‍♀️⚽️🔴⚪️ (@KoolMamma) reported from Glasgow, Scotland

    Hi @virginmedia any response yet please to my tweet yesterday re poor internet speed? #wifi #internet

  • MartinR16416014 Martin R (@MartinR16416014) reported from Cambuslang, Scotland

    @virginmedia I’ve text the number , not sure what details im supposed to leave I might as well add that my internet signal is absolutely horrendous most of the time

  • andybryan11 Andy Bryan (@andybryan11) reported from Glasgow, Scotland

    @virginmedia is the number 0800 052 1251 anything to do with you or was it a scammer? If so not a fan of being cold called to upgrade after only having the service for a few months

  • MartinR16416014 Martin R (@MartinR16416014) reported from Cambuslang, Scotland

    @virginmedia I called in March to cancel all but my broadband . Having checked my account a month or so ago I realised I was still being charged the full amount . I discussed this with you’re team for hours and had been informed they could see on the system it had been cancelled and

  • midge60 Sue McCaffray (@midge60) reported from Erskine, Scotland

    @Virginmedia so I just waited 40 mins trying to get thru to your support got thru and they cut me off! #WiFi

  • mhairic88 Mhairi Crolla (@mhairic88) reported from Cambuslang, Scotland

    @virginmedia hi is there a problem with sound. Half my channels dont have sound.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BazMcDougall barry mcdougall (@BazMcDougall) reported

    @virginmedia shambles of an organisation customer service is on existent

  • chalkball77 Jim White (@chalkball77) reported

    @virginmedia New customers beware, got equipment today and spent 5+ hours trying to get it too work, they don't care once you've signed up. And make you wait for hours when trying to get tech help

  • Simonbowey1 Simon (@Simonbowey1) reported

    @virginmedia No it hasn't, if you can raise a complaint that would be great. I'm not happy at having to wait 45 days for a cheque when all companies I know of refund back into your account or card nowadays. If I owed money virgin wouldn't give me 45 days to pay outstanding so why should we

  • chimer1898 Lou Formby (@chimer1898) reported

    @SnitchSonic @virginmedia I've been having the same issues. I can't keeping wasting over an hour just to be cut off. There must be a better way?! No chat option or anything 😭

  • chalkball77 Jim White (@chalkball77) reported

    @virginmedia Absolute joke this service, I've cancelled direct debit as I'm not paying g for something I'm not getting, I presume someone will quickly ring me when I owe you money, when the customer needs something you don't give a s**t

  • simonlevans simon le vans 💙 (@simonlevans) reported

    @virginmedia We’re now up to at least 24 hours with no - or very slow - fibre broadband. Any news?

  • DozyDorothy75 Mrs MidlifeHappy (@DozyDorothy75) reported

    @virginmedia And there lies the problem, I don't have hours to spare sitting on the phone waiting for someone to answer. Or even being put through to multiple sections explaining the same problem over and over....with no resolution. Extremely poor service from @virginmedia

  • HelenEdmondo Helen Edmondson (@HelenEdmondo) reported

    @virginmedia This complaint is in regards to making calls on my mobile. The calls cut out all the time after a few seconds or minutes. I have used it in York with no issues over the last few days and as soon as I come back to my home postcode the signal cuts out.

  • IgnisAFB Adam "IgnisAFB" Blackburn (@IgnisAFB) reported

    @RageDarling @virginmedia BT (and possibly other Openreach service providers) have better upload speeds if you can get on the FTTP connection. Mine is currently around 112mb/s

  • MatthewMc783 Matthew McMillan (@MatthewMc783) reported

    @virginmedia Very poor again! Unable to use a main function for about a week. Have been plagued by problems since starting contract and am very unhappy with services provided!