Virgin Media outages and service status in Glasgow, Scotland

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Clydebank, Glasgow, East Kilbride, Bellshill, Hamilton, Johnstone, Airdrie, Paisley, Motherwell, Erskine, Renfrew, Bothwell, Viewpark, Blantyre, and Cumbernauld.

City	Problem Type	Report Time
Clydebank	Internet	44 minutes ago
Glasgow	Internet	2 hours ago
Glasgow	Internet	5 hours ago
Glasgow	Internet	16 hours ago
Glasgow	TV	17 hours ago
Glasgow	Internet	18 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

• 
  Loraine Riddick (@LoraineRiddick2) reported 1 minute ago from Glasgow, Scotland

  @virginmedia How can I phone 151 when my phone line isn’t working! And yes, I’ve dialled the 0345 number on many occasions yet still can’t speak to anyone!!no doubt I will hear from you when I cancel my direct debit and move to another supplier!

• 
  Elenita (@Coops_71) reported 8 minutes ago from Thornliebank, Scotland

  @virginmedia is there a problem with email all of a sudden? It was working this morning and now when I try to send an email from Outlook or on my iPhone, I’m told my password is wrong and when I try to log onto webmail I’m told I have no password.

• 
  The Lanarkshire Laird (@Lshire_Laird) reported 10 minutes ago from Motherwell, Scotland

  Hi @virginmedia after 2 weeks of repeated calls and being promised a new remote ordered each time when it wasn’t, I finally reached a customer service agent called Maciej Betnat who took the time yesterday and today to help. He is great & I want to see that this is recognised. 👏🏻

• 
  Banjo (@Chban1967) reported 11 minutes ago from Glasgow, Scotland

  @virginmedia The point is the contract sent out on 15th Aug wasn't what was agreed when challenged I got put on the virgin no customer service merry-go-round which due to our personal circumstances i had to give up u are an absolute rotten company ur service agent admitted this was appalling

• 
  Algerish Lass 🏴󠁧󠁢󠁳󠁣󠁴󠁿💚 (@NasceraMahria) reported 11 minutes ago from Airdrie, Scotland

  @virginmedia honestly your service is shite

• 
  AR #55 (@G1NG355) reported 11 minutes ago from Glasgow, Scotland

  @virginmedia Well that's another inconvenience. I can't put into the limited characters what we've been through since Friday with your service.

• 
  don mackeen (@donmackeen) reported 11 minutes ago from Glasgow, Scotland

  @virginmedia had the technician come out today after days of patchy service. Got the hub changed, and ... Service still terrible. And now I'm to wait "24 hours"...

• 
  Iain Montgomery (@H0raceWimp) reported 16 minutes ago from Dennistoun, Scotland

  @virginmedia What am I supposed to do when your systems fail and there is no-one to contact for a fix?

• 
  Anne Marie McPhee (@nuttynanaannie) reported 22 minutes ago from Motherwell, Scotland

  @virginmedia For the past 5 days I've had limited Tivo use and no access to apos at all in Ml15hd also no Internet 90%of the time. Virgins site says they're working in my area to fix this by 20th October. So will I get a reduction on bill for a week of no service.

• 
  wolfofwhickham (@wolfofwhickham) reported 29 minutes ago from Glasgow, Scotland

  @virginmedia Very simple .... I never had paper billing it started and I keep getting charged for it .... and no matter what is discussed or sorted on a call wotyncustomer services it keeps getting charged. ...

• 
  TheGodofPod (Movie Daft) (@TheGodofPod) reported 29 minutes ago from Clydebank, Scotland

  @toptenpods @skytv I to have fell victim to this, but via Virgin Media, who it took fully 2 days to cancel with. Horrible experience for Mrs B.

• 
  Ross R MacLean (@jamboross) reported 36 minutes ago from East Kilbride, Scotland

  @virginmedia As a mark of respect,have you given us all the day off from the internet? Nothing working again!!! Getting pretty fed up with this, and yes I've checked your service online.

• 
  Joan Murdoch (@ThistleTigger) reported 43 minutes ago from Dennistoun, Scotland

  @virginmedia No, it's not fixed. Same thing happening now as it did yesterday. Alexa cannot connect to Internet, yet my phone can. Echo Dot has been checked and is fine so problem is with @virginmedia

• 
  Naveed Asghar (@naveedasghar) reported 45 minutes ago from Glasgow, Scotland

  @virginmedia @stephenblack32 Shocking to say the outage fix could take up to 5th Jan in Glasgow. over a week with no internet during the festive period is unacceptable. I will be cancelling my virgin fibre today.

• 
  ZanderCurrie (@zandercurrie) reported 50 minutes ago from Paisley, Scotland

  @virginmedia Wifi not working at all also not letting me watch any live tv?

• 
  Kirsty Learmonth (@kl7582) reported 50 minutes ago from Glasgow, Scotland

  @virginmedia Trying to get help with tv box, no online help through the live chat? Can you assist please

• 
  That Glasgow Florida Family🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@GlasgowThat) reported 51 minutes ago from Cambuslang, Scotland

  @virginmedia Bullshit! I’m gonna do everything I can on social media to let everyone know what a **** customer service and service you supply. This is not a one time thing it has been constant. I will ensure anyone thinking about joining to go elsewhere. Keep checking my page and you will see

• 
  Loraine Riddick (@LoraineRiddick2) reported 51 minutes ago from Glasgow, Scotland

  @virginmedia must be the worst company in the world to sort out an issue. Can’t even say their customer service is bad, as can’t get talking to a human being!! Time for change!😤

• 
  Anne Marie McPhee (@nuttynanaannie) reported 57 minutes ago from Motherwell, Scotland

  @virginmedia Thanks. I'll try that. When I do a status check it flags Tivo right away but shows no issues with broadband or phone when I then run a broadband check it says there's an intermittent fault in my area. !

• 
  Craig Reid (@reid2131) reported 59 minutes ago from Larkhall, Scotland

  @virginmedia I had a quick start broadband kit sent out. I fitted it all. No broadband, despite 6 calls to your “help” line. Been told a different fault each call. Can this be looked into?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary Naylor (@AddickAddict) reported 3 minutes ago

  @virginmedia @DevilHatman You've just been fined £28m for deliberately dropping calls, leaving people on hold, not putting cancellations through etc etc. This is absolutely disgraceful and time the Government closed you down for your continued abuse of customers.

• 
  JOJO METHOD (@SlimMethod) reported 4 minutes ago

  Virgin Media fined over cancellation practices - UK regulator Ofcom has fined Virgin Media £28 million (about $37 million) after finding it made it unnecessarily difficult for customers to cancel their contracts.

• 
  Bri Bri (@soup_gravy) reported 7 minutes ago

  I need a new broadband provider, so fed up of dealing with daily outages with @virginmedia Never known a company to be this terrible. Paying for Gig1 Volt yet I can barely even get 50mbps download speed. Engineer visit booked, wait in and no one turns up or even communicates

• 
   Gary Freemantle (@Gary_Freemantle) reported 8 minutes ago

  @virginmedia in light of @Ofcom ruling, will you now be refunding the 6 months you continued to take from my bank account by DD after I moved house and cancelled out of contract? Especially as even after a 4 hour call you were still transferring me to ‘someone who could help’

• 
  Sir Paul A (@PaulAllen007) reported 10 minutes ago

  Brilliant news. The worst of the worst. Moved house, no virgin media at new property and they would not cancel the contract. @virginmedia never use these con artists.

• 
  Nathan Duffin 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@NathanDuffin03) reported 10 minutes ago

  Dear @virginmedia you are the worst please go away

• 
  Ryan (@Inevry109) reported 11 minutes ago

  @ZiaYusufUK Virgin Media knocked on my door asking if I wanted to change my provider. I asked them to leave. Then I got a delivery leaflet for the local takeaway through the letterbox. I've never felt more harassed in my life.

• 
  LaurenA (@LRNA11) reported 12 minutes ago

  @MartinSLewis Another major issue with Virgin Media (and possibly other similar providers) is that they don’t provide customers an option for “No Roll-on” at the end of the contract. Their reminders are puny and twice I got caught with paying almost double monthly rates after contract. 1/

• 
  Conor Swifty (@ConorSwifty) reported 20 minutes ago

  @virginmedia Hello Virgin the issue I had got resolved after 40 mins until Clarissa decided to do her job. I'm hoping she gets looked into & gave proper training & help people who have Learning difficulties/disabilities as we struggle to understand stuff but she rather take advantage

• 
  Ian McNee (@IanSMcNee) reported 22 minutes ago

  I ditched @VirginMedia years ago over terrible customer service - this is the same as water companies: a semi-monopoly owned by US finance: asset stripping profiteers. Switched to local independent Andrews & Arnold - @AAISP. Top service, real people on the phone who fix problems.