Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G1, G32, G51, G3, G40, G66 and G46.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 11/30/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Paisley, Erskine, Renfrew, Bellshill, Cumbernauld, Bothwell, Hamilton, Airdrie, Coatbridge, Clydebank, East Kilbride and Johnstone.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomMotherwell TV
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • annmarh Anne Marie (@annmarh) reported from Glasgow, Scotland

    @virginmedia And I have already used the scanning service about 6 weeks or so ago . TV is directly wored to router and has no broad band connection either

  • decostop JOHN C (@decostop) reported from Glasgow, Scotland

    @chateauxwindy @LadyCatHT @SkyHelpTeam @Ofcom I now pay for a landline with @virginmedia because it would be more expensive to have broadband only 🤔 I have never used the landline, there is no phone plugged into it, no idea even what my number is.

  • finnsgran eileen haugh (@finnsgran) reported from Motherwell, Scotland

    Can anyone tell me how to get through to virgin media sat on phone on sat for 1 hour45 mins got cut off now on messaging for1 hour 38 mins no reply .... atrocious customer service

  • annmarh Anne Marie (@annmarh) reported from Glasgow, Scotland

    @virginmedia I have also tried the chat service . That was truly useless . Operators with set answers and no ability to deviate from the set answers

  • djtiggeh Tigg-Pupp (@djtiggeh) reported from Paisley, Scotland

    Gotta laugh. My @virginmedia home phone is not working yet they want me to call on my virgin media phone to resolve fault. I am NOT paying over inflated charges from another line to fix my landline

  • PantheraComms Maureen (@PantheraComms) reported from Paisley, Scotland

    When you get in from work late and just want to catch up on @Stranger_Things and can’t because, for the umpteenth time @virginmedia is down in PA1. Seems routinely to have problems after midnight yet they never admit to any issues. 💩

  • CarolePaton Carole Paton (@CarolePaton) reported from Paisley, Scotland

    @virginmedia Too complicated for a message and Customer Care.......just didn’t.

  • MauriceLogie Maurice Logie (@MauriceLogie) reported from Hamilton, Scotland

    @vmbusinesshelp @ady315 @vmbusiness Still no internet connection - that’s 4 days . Have called @virginmedia several times and told we don’t appear to have a problem!!!! #shockingservice

  • finnsgran eileen haugh (@finnsgran) reported from Motherwell, Scotland

    Been waiting for help from Virgin Media since 18 th October surely someone has read my message by now

  • annmarh Anne Marie (@annmarh) reported from Glasgow, Scotland

    @virginmedia Still no internet @virginmedia . Website not says no issues again anyone else in Glasgow having problems with virgin media

  • annmarh Anne Marie (@annmarh) reported from Glasgow, Scotland

    @virginmedia I did my maximum number of system checks yesterday and your operator did it too . Today when I first did there were problems identified and there are 2 ongoing issues with TV but no better and no information tonight

  • mick_demarco Housty (@mick_demarco) reported from Larkhall, Scotland

    @virginmedia Yes. WiFi keeps disabling itself and particularly on phones it's doing this and running very slow. Ran a WiFi speed checker and tried restarting the modem many times

  • mick_demarco Housty (@mick_demarco) reported from Larkhall, Scotland

    @virginmedia been on hold for 40 minutes waiting for tech support over my WiFi disabling itself and I have an important Skype call in a couple of hours.

  • jamboross Ross MacLean (@jamboross) reported from East Kilbride, Scotland

    @virginmedia Please contact me ASAP about my complaint. I was driving when your advisor contacted me and wasn't able to talk. Yet again my broadband is incredibly slow. I dont pay for slow broadband, but it appears that you charge me for it nonetheless.

  • TomWatson1971 Tom Watson (@TomWatson1971) reported from Glasgow, Scotland

    @joelycett Used the text chat service of @virginmedia once. Response after 3 days waiting was to call their helpline. Only got through on the 4th attempt on the helpline, after first 3 attempts disconnected after an hour on hold. 😁😅

  • annmarh Anne Marie (@annmarh) reported from Glasgow, Scotland

    @virginmedia Now I still have no broadband and am waiting on a call back but I am sorry your customer service is not good

  • jimbauld Jim Bauld (@jimbauld) reported from Glasgow, Scotland

    Getting absolutely fed up with the pixelation on @virginmedia during live HD broadcasts... paying far too much to get this crap

  • annmarh Anne Marie (@annmarh) reported from Glasgow, Scotland

    @virginmedia I have no idea how to book an engineer without another frustrating call . I am hoping that ad the TV issues are resolved my internet will be fixed

  • annmarh Anne Marie (@annmarh) reported from Glasgow, Scotland

    @virginmedia Still no internet and of course no call back that was promised . Your app now at least admitting there is an issue and saying will be fixed later today . I can only wait and see

  • Dj_ColC DJ Col-C Colin C (@Dj_ColC) reported from Cumbernauld, Scotland

    @virginmedia so after being told we would have a discount and not be affected by a cut off we are officially cut off from the Internet! After weeks of the same ******* problem and customer services have no clue about this! Shocking!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Eddy_with_aY Eddy (@Eddy_with_aY) reported

    @virginmedia As a whole, got an Xbox that’s wired that keeps cutting out, and then a few phones and a tablet with the same issue. I’ve done all the resets etc but the issue persists

  • jonmhoward ☕Jon Howard☕ (@jonmhoward) reported

    @virginmedia I am having signal issues in B97 area. Are you having issues? I have reset my phone but still not working

  • bhardwar Ritika Kalia (@bhardwar) reported

    @virginmedia We asked the agent that we needed the pack that supports Voot app (channel 800). We were given asiana pack, only to find out that we need to add Desi pack on top to use Voot. Which was still fine, the problem is that on our box we can't see channel 800 or voot app at all.

  • goyalam AG (@goyalam) reported

    @virginmedia It’s ok, I am speaking with @HyperopticCS. They don’t have any mobile dongle of their own but, unlike you, still trying to find a solution for me, even when this is not a problem created by them but you.

  • AdoptionAdvent1 Adoption.Adventures (@AdoptionAdvent1) reported

    @virginmedia I’ve seen poor customer service but wow, yours is taking the lead right now. I’ve been in a “chat” with your “customer service” team for 36 hours and still nothing getting any reasonable response! Shocking!

  • MayanTurner Mayan Turner (@MayanTurner) reported

    @virginmedia what’s up with customer service today? Been waiting to speak to someone on the WhatsApp for over 2 hours now and no response to my previous tweet either?!

  • O_Widow E.C. Pirie (@O_Widow) reported

    @virginmedia I've checked multiple times it always says there are issues in the area but when we called two days ago we were told it would be sorted in 24 hours. The internet still drops out every so often. Honestly your service is normally good but this is abysmal

  • TerryTurner1985 Terry PFC Turner (@TerryTurner1985) reported

    @virginmedia No it was not, below par service considering the amount t of money I pay you

  • david_harman_uk 🇪🇺 David Harman 🇪🇺 No Rules 4 Me (@david_harman_uk) reported

    @virginmedia Do your overpaid bosses really think this is a good time to increase the prices by an obscene, inflation-busting amount at this time? @ofcom why does #virginmedia allow to do everything online EXCEPT cancel their services, this obviously isn't fair!

  • Horcrux76 This Username Is A Horcrux (@Horcrux76) reported

    @virginmedia Badly need a new hub but the email you sent me offering one then said I don’t qualify for the campaign? Also why are you raising my mobile bills 3.9% above inflation. Your price increases and lack of good customer service tempt me to leave