Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G5, G3, G42, G41 and G21.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 12/22/2025 11:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Hamilton, Airdrie, Motherwell, Cumbernauld, Paisley, Erskine, Renfrew, Bothwell, Coatbridge and Clydebank.

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City Problem Type Report Time
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomBellshill Internet
United KingdomGlasgow TV
United KingdomGlasgow Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • JohnTru90613516 John Truesdale (@JohnTru90613516) reported from Airdrie, Scotland

    @Glasgow_Times @virginmedia sounds great If only they could respond to emails, tweets or calls!! Abysmal customer service

  • DeekTheDiamond Derek Thomson (@DeekTheDiamond) reported from Airdrie, Scotland

    @virginmedia help! My tivo box won't restart. Switched it off for over 12 hrs last nite but still won't come back on.

  • Kennyf1283 Kenny from the Block (@Kennyf1283) reported from Glasgow, Scotland

    @virginmedia You are clearly having ongoing network issues across the country. It would be good if you actually acknowledged instead of pretending everything is fine on your main Twitter feed.

  • canadianweeg Kris Schimmel (@canadianweeg) reported from Glasgow, Scotland

    @virginmedia Down again! No faults on your website but whole street is down do it must be at your end

  • canadianweeg Kris Schimmel (@canadianweeg) reported from Glasgow, Scotland

    @virginmedia down again

  • johnfphotos John Farnan 🏴󠁧󠁢󠁳󠁣󠁴󠁿📷 🇬🇧 (@johnfphotos) reported from Motherwell, Scotland

    @virginmedia I tend to stay away from community self help areas.

  • scottyoung16 Scott Young (@scottyoung16) reported from Paisley, Scotland

    Currently trying to work from home and @SkyHelpTeam broadband has been down since the weekend. Called and they said there’s no known issues, yet the issue I have is I STILL can’t get connected. A switch to @virginmedia might be in order

  • discostu67 Stuart O'Kane (@discostu67) reported from Glasgow, Scotland

    @virginmedia Says no issues

  • tonyparvia Tony Parvia (@tonyparvia) reported from Glasgow, Scotland

    OK @virginmedia give me the number to disconnect. Your WiFi service has been absolutely abysmal for weeks on end now. Time to jump ship.

  • eithnethomson Eithne Thomson (@eithnethomson) reported from Glasgow, Scotland

    @virginmedia Broadband is down. No issues in area. Diagnostic tests say it’s ok. But it’s not working. Please help.

  • keybo7 Kieran Reynold (@keybo7) reported from Clydebank, Scotland

    @virginmedia my box is not receiving signal. It has power but internet connection not working and ive no tv. Guy spent 30 mins on phone trying to fix it. Not good enough!

  • touchofglamour margaret gallagher (@touchofglamour) reported from North Lanarkshire, Scotland

    @virginmedia It's still down, that's been 2 full days, it's actually shocking service, 😡😡 2 people working from home, and kid trying to do school work, I feel this is poor service

  • lizwalk64409943 liz walker (@lizwalk64409943) reported from Cumbernauld, Scotland

    @LibertyLndnGirl @virginmedia Bad customer service !!

  • djtiggeh Tigg-Pupp (@djtiggeh) reported from Paisley, Scotland

    @virginmedia and yet again your broadband service has gone off. All fricking day. #refundme

  • lizwalk64409943 liz walker (@lizwalk64409943) reported from Cumbernauld, Scotland

    @LibertyLndnGirl @virginmedia I had to send them a recorded delivery letter to cancel mine !!!!

  • _Grejurn Grejurn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 @FurLough 2020 (@_Grejurn) reported from Glasgow, Scotland

    @virginmedia That's the result from running the test after logging in from the link you sent me. Running the test from my router doesn't show up any problems. Logs at the times had No Ranging Response, SYNC timing Sync failure, RCS partial service, no unicast maintenance opportunities errors.

  • Ogilvie75 Jonathan (@Ogilvie75) reported from Glasgow, Scotland

    @iamalisonperry @virginmedia To be fair VM supply to your house, beyond that you are on your own. Boosters are probably the worst way as they half the signal each turn. We receive 200Mbps, and 3 floors or in the garden up we still have 200. Look at powerlines or mesh networks — best investment you’ll make.

  • CarolePaton Carole Paton (@CarolePaton) reported from Renfrew, Scotland

    As of tomorrow I have 10 working days left. This is lovely except that I have about 6 weeks work left to do!! Ridiculously slow internet isn’t helping @virginmedia

  • weedebsie19 Debbie Hughes (@weedebsie19) reported from Airdrie, Scotland

    @virginmedia Afernoon, are there any issues in the ML6 area as my broadband doesn’t seem to be working. The wi-Fi isn’t connecting to our mobiles & we keep having to use our 4G. Thanks, Debbie

  • Porter33R Richard Porter MBE (@Porter33R) reported from Bishopbriggs, Scotland

    @virginmedia usually singing your praises however your safeguarding policy for customers who are older people needs refinement. Sales teams not speaking to customer service has caused me and my parent great upset. Please look into training for all your sales staff please.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ConnellMaths Cheryl (@ConnellMaths) reported

    @virginmedia How can I get m credit agreement details if I don't have the email or the paper copy? I'm trying to login but can't and the inline chat didn't help last night

  • Ridoo90 Oliver Ridout (@Ridoo90) reported

    @virginmedia I really need my Internet working today and it's off to a bad start. Can you please get your service fixed ASAP

  • Spac3s_between The space between (@Spac3s_between) reported

    @virginmedia can you PLEASE stop outsourcing to f*cking Delhi. They are rude, ignorant, arrogant, bossy, interrupt, have no understanding of disability, or how covid is affecting the uk. I want a direct number for your scotland cs operation pls. Sick of your diverts and options.

  • itspog Patrick O'Gorman (@itspog) reported

    @virginmedia lots of people reporting slow speeds and in out service in Portsmouth area do you have an area problem it's been for a few days now?

  • choc1982 Claire Wilson (@choc1982) reported

    @virginmedia We are waiting on a new box coming but my mum added a new package on for a month to one football gamr Saturday night but due to the box packing in they didn't get to watch the football so now she is paying for a month and didn't even see what they wanted. Can you help with this?

  • roonunn Rosemary (@roonunn) reported

    @virginmedia I now feel obstructed in my wish to cancel your services. Ideally you would call me to sort this out. That is customer service.

  • niamhh_96 niamh (@niamhh_96) reported

    Hi @virginmedia are you gonna pay my wages when I can’t work because your wifi is so ****?

  • adelarks a d e l a r k s | iwonderwhat (@adelarks) reported

    @virginmedia Please can you look into the news that this area around KT7 has an area wide infrastructure problem. We understand from lots of people living here that this is not on your service status page but is impacting this whole area. Which would explain the intermittent connections.

  • deb_simplex Deb Das (@deb_simplex) reported

    @virginmedia Have tried that as well but no luck. Now our broadband is also down and no one picks up the phone so that we can complain... is Virgin Media as a company still functioning?

  • rebecca_swales Rebecca Swales (@rebecca_swales) reported

    @virginmedia we’re half an hour into the work day and your service for which we pay ridiculous amounts has failed twice