Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G51, G1, G72, G32, G40, G3 and G14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 12/13/2025 09:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Motherwell, Glasgow, Cumbernauld, Hamilton, Airdrie, Paisley, Erskine, Renfrew, Bellshill, Bothwell, Coatbridge, Clydebank, East Kilbride and Johnstone.

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City Problem Type Report Time
United KingdomMotherwell TV
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • Mullen3219 Martin Mullen (@Mullen3219) reported from Glasgow, Scotland

    @virginmedia hi so I tried to cancel my contract as its ridiculously priced and when got through to your team they wouldn't put it through and told me to phone tomorrow what's this about I am just want to leave its too expensive

  • Diamondmarydoll Mary Brogan (@Diamondmarydoll) reported from Cambuslang, Scotland

    @virginmedia And if you take a look at your help.section.....that's what I tried!!!!

  • ziggyhewitt John Hewitt (@ziggyhewitt) reported from Barrhead, Scotland

    @TonyGreen67 Hi I'm from HMRC. It has come to my attention that you owe inheritance tax, please pass on your bank details. Thanks in advance. Also, your last payment to Virgin media never went through. I will deduct that as well. Saves you bothering in these trying times. 🤪

  • Diamondmarydoll Mary Brogan (@Diamondmarydoll) reported from Cambuslang, Scotland

    @virginmedia I'll call to cancel when I get home. Don't have time for this nonsense.

  • ianster78 ians (@ianster78) reported from Glasgow, Scotland

    @virginmedia So I have to pay for a service that yous can’t provide and then if I leave for this reason I have to pay for that aswell

  • MrReillyJohn John BIDEN WON Reilly ™ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MrReillyJohn) reported from Glasgow, Scotland

    @virginmedia disgusting staff twice put on hold when trying to complain over 2 hours! What a **** service

  • RossRei13692512 Ross Reid (@RossRei13692512) reported from Uddingston, Scotland

    @virginmedia VM service shocking once again

  • ianster78 ians (@ianster78) reported from Glasgow, Scotland

    @virginmedia The lack of professionalism from your customer service team and also I’m looking to leave because yous can’t provide me with the service I am paying for but I need to pay to leave.

  • ped1969 Ped (@ped1969) reported from Bishopton, Scotland

    @michaelt1967 @virginmedia We gave up, constant hassle with poor virgin wifi... fitted Nest wifi and turned our virgin Hub to Modem mode. Everything is brilliant now.

  • Newlandsdoc Decdoc (@Newlandsdoc) reported from Glasgow, Scotland

    @virginmedia my internet is down was promised a virtual tech assessment last night but changed to 22/12 visit. I need access as work in NHS Primary Care ASAP

  • lidlmix John Doh (@lidlmix) reported from Glasgow, Scotland

    @virginmedia hi, I just downloaded American Utopia and the sound was awful. Also, when I tried to sign up to the Virgin Store the text on the TV screen was really screwed up. Have you been having problems,?

  • QuantumSkyline Quantum Skyline (@QuantumSkyline) reported from Motherwell, Scotland

    @Dexisson @virginmedia Cancel your direct debit

  • cprosam Sam Cairns (@cprosam) reported from Motherwell, Scotland

    @virginmedia I have spent around 4 hours this week online and on the phone. All I want to do is simply upgrade my package without success. Please help !!!

  • shawsy67 Shawsy67 (@shawsy67) reported from Airdrie, Scotland

    @virginmedia I have tried twice to get through on the phone for nearly a hour each time, can someone help me?

  • weewhytey Fraser Whyte (@weewhytey) reported from Hamilton, Scotland

    @virginmedia Had no issues until this year already signed up with sky due to how badly the situation was handled

  • soulboydaveybee david belcher (@soulboydaveybee) reported from Glasgow, Scotland

    @virginmedia Slow. Erratic. Unreliable. And I don’t currently have the time to waste on phone calls which end with me being abruptly disconnected

  • _Grejurn Grejurn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 B L M (@_Grejurn) reported from Glasgow, Scotland

    The @virginmedia tech support scammers are back! Apparently I have an unstable internet connection and am an "idiot woman" for saying there's a purple light on my router (modem mode)

  • s6phy soph (@s6phy) reported from Motherwell, Scotland

    virgin media being down on Christmas Day is v virgin media of them. Scumbags.

  • Rokewood Rokewood (@Rokewood) reported from Cumbernauld, Scotland

    @EvelynArizpe @juliemca @virginmedia Yes, never been with anybody else. None is perfect. But BT has strength in depth

  • CynthiaHalatyn Cynthia Halatyn (@CynthiaHalatyn) reported from Glasgow, Scotland

    @virginmedia help!!! Over an hour on hold and your system hung up on us and we've just had to call back 😭

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • bassanoclapper BassanoClapper (@bassanoclapper) reported

    @virginmedia Need assistance in tracking a replacement TiVo box, please. Doesn’t show online in my orders and customer helpline hold times are exceptionally long today

  • BLUCHIP_STUDIO BLUCHIP - DEVELOPMENT STUDIOS (@BLUCHIP_STUDIO) reported

    @virginmedia I managed to get through to someone on the phone and spoke to a virtual engineer who was shocked at your lack of support and immediately said it sounds like a broken router so sent out a new one next day So far had 0 issues the past 24 hours after installing new router

  • JuJulesberry Jules 💙 (@JuJulesberry) reported

    @virginmedia Wow I pay £37 a mth for broadband which can only be reduced to £32.50 a mth. When new customers are getting it for £26.99 a mth #noexistingcustomerloyalty time to shop around & change I think (oh & I know I can't leave & be a new customer ur advisor kindly told me)

  • Jenny75305657 Jenny (@Jenny75305657) reported

    @virginmedia Nope. Hopeless service. Currently looking at my legal rights as to how long I have to wait before I cancel with you.

  • speediemeadie Speedie Meadie (@speediemeadie) reported

    @virginmedia I’d like to cancel my virgin media contract. We are encouraged not to call the call centre so it’s left free for vulnerable customers but it is impossible to make a cancellation online. I have now been holding on the telephone for 20 minutes. I don’t know where iam in queue.

  • jaybird_katie Katie John (@jaybird_katie) reported

    @virginmedia Thanks for the response - we joined Virgin in October but since then have had issues with slow broadband, and not being able to connect to the router. We’ve tried all of the usual fixes suggested on your website, but still have the same problems 1/2

  • ManLiikeLZB 𝐋 𝐙 𝐁 (@ManLiikeLZB) reported

    @virginmedia Yes; Had the same issues yesterday

  • karenpenf karen (@karenpenf) reported

    @virginmedia I’ll give it a try we’ve tried boosters they don’t help at all

  • _Jaimin_ Jaimin (@_Jaimin_) reported

    @virginmedia The community help forum has nothing to do with it. My router is not the problem it's your service. Posting on a community forum is not going to change that. I would like confirmation if others are in area 21 are also having issues.

  • rindalobinson Linda Robinson (@rindalobinson) reported from Harrow Weald, England

    @virginmedia Have been losing internet connection intermittently for the past 2 weeks and unable to work/homeschool consistently. Is there a known issue?