Virgin Media

Virgin Media Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G61, G72, G12, G4 and G73.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glasgow, Scotland 02/11/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glasgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Erskine, Hamilton, Bellshill, Blantyre, Cumbernauld, Motherwell, Uddingston, East Kilbride, Coatbridge, Johnstone, Paisley and Airdrie.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • Websergeant Stephen (@Websergeant) reported from Kilbarchan, Scotland

    @virginmedia is there a known problem in the PA10 area?

  • CarolePaton Carole Paton (@CarolePaton) reported from Renfrew, Scotland

    @virginmedia how do I speak to a human? We have a wifi blackspot. None of your recorded message options help. I need to speak to an actual person.

  • cdoolan78 Charles (@cdoolan78) reported from Kirkintilloch, Scotland

    @virginmedia can u get my WiFi sorted not paying £54 for this **** going to another company this is the third day running and not even getting a response of u !! Supposed to get 108mb and getting 5🤬🤬

  • iain40 Iain Wilson (@iain40) reported from Glasgow, Scotland

    @virginmedia is there problem with ntlworld email accounts just now. Can receive emails but not send. Continually states smpt password wrong

  • steebee35 Steebee (@steebee35) reported from Glasgow, Scotland

    @virginmedia I haven't been able to watch my virgin go app for months, continually being asked to register the same device to the point I can't watch anything, useless service

  • Websergeant Stephen (@Websergeant) reported from Kilbarchan, Scotland

    @virginmedia Seemed to settle down after a hour or so, seems to be okay tonight

  • CarolePaton Carole Paton (@CarolePaton) reported from Renfrew, Scotland

    @virginmedia still looking to speak to a human about the wifi blackspot in my home. Your App doesn’t work and pre recorded options are not relevant. Please advise or I cancel direct debit.

  • Coops_71 Elenita (@Coops_71) reported from Thornliebank, Scotland

    @bless_machine @SkyUK @virginmedia Thanks, but my parents have cable and no issues. And I don’t think they ever had a 47% increase on their monthly bill with no warning.

  • santimatalonga Santiago Matalonga (@santimatalonga) reported from Paisley, Scotland

    Dear utilities providers (ex @virginmedia & @BritishGas), if you are offering support via chat, embrace that communication is asynchronous. Can't wait around d for you to pay attention, but i will answer eventually. @hp instant ink got this concept. Ask them!

  • andybryan11 Andy Bryan (@andybryan11) reported from Glasgow, Scotland

    @virginmedia is there an issue with the TV GO app? Had an error message last 2 days?

  • cdoolan78 Charles (@cdoolan78) reported from Kirkintilloch, Scotland

    @virginmedia My wi fi is down again getting nothing since I’ve been on this new contract nothing but hassle I’m going to new supplier won’t be touching virgin ever again !!!!!!

  • CarolePaton Carole Paton (@CarolePaton) reported from Renfrew, Scotland

    @virginmedia Still waiting for a response. Customer service is an absolute joke.

  • ScoJeep JeepSco - MM7SCO (@ScoJeep) reported from Cumbernauld, Scotland

    @virginmedia I sent a complaint in to your company 10 days ago regarding my shocking ping rates and slow speeds on my broadband. Still no response, not even to confirm you received my complaint. After 1 hour on hold without even speaking to an agent, I get disconnected.

  • RonnieM87485 RonnieM (@RonnieM87485) reported from Glasgow, Scotland

    @debbievee25 @Lord_Carson12 @virginmedia I'm in Balornock, no issues here.

  • allymcnab1 Ally (@allymcnab1) reported from Clydebank, Scotland

    @virginmedia tv go app not working,, trying to sign in keep getting,,, oops service not available at the moment try again later ,, any fixes

  • NikRattray Nik Rattray 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺⚗️⚖️🔬🧬👨🏻‍🔬 (@NikRattray) reported from Glasgow, Scotland

    @virginmedia been receiving some pretty unhelpful advice from your help desk team with no real resolution. Didnt get a manager's call back and have been treated pretty rubbish. Any chance you can help me?

  • thenewpenny OG Nasty (@thenewpenny) reported from Renfrew, Scotland

    @virginmedia pls advise how I cancel my TV & broadband contract. The website and helpline are not providing any support.

  • magnusjoss Max/Magnus Joss (@magnusjoss) reported from Glasgow, Scotland

    No Internet in my flat for the next few days since virgin media is ~incompetent~ so could somebody, like, pop a red or blue smoke signal somewhere if one of the candidates reaches 270?

  • kammysingh74 Kammy Singh (@kammysingh74) reported from Coatbridge, Scotland

    @virginmedia It absolutely shocking that we have to wait nearly a week for an engineer to come out because we have no service at all. In the meantime, I cannot work from home which leads to us as a family losing money especially in the current climate...

  • YvonneDevlin2 Yvonne McAnenay Devlin (@YvonneDevlin2) reported from Glasgow, Scotland

    @virginmedia why my service area 28 Scotland not@🤬 working AGAIN get it SORTED

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Terrier1987cas Terrier1987cas (@Terrier1987cas) reported

    @virginmedia is there an issue with connectivity in S6 Sheffield? My wifi has been down the last hour.

  • RMCunliffe Rachel Cunliffe (@RMCunliffe) reported

    @virginmedia Not good enough. You've had 18 months of people working from home to sort out a proper warning system for upcoming works. If it was a fault that needed repairing, that would be one thing. This is a planned outage you didn't bother to tell customers about. £8.06 doesn't cut it

  • OllyonCamera OllyonCamera (@OllyonCamera) reported

    Hi @virginmedia I have been trying since yesterday to sort out email for my mum but web sign in just says “somethings gone wrong” everytime you click on it.

  • Ema2511 Emma (@Ema2511) reported

    @virginmedia Broadband issues for months... Not 1 device will connect to the WiFi. I have had a live chat on 2 occasions, and both times we've been asked to pay extra for hubs. Horrendous service. Why can't you just send an engineer to investigate like I've requested??

  • OfficialPapel yung p (@OfficialPapel) reported

    @virginmedia Yes service status is still fine. I’m seeing flashing green light and the WiFi light in green. Where can I report that the WiFi is not connected?

  • OfficialPapel yung p (@OfficialPapel) reported

    @virginmedia It is both WiFi and wired connection not working. We are sw11 area

  • charlotteannel4 Charlotte Large (@charlotteannel4) reported

    @virginmedia constantly have issues having to restart my router! Absolute joke!! Does reach all the rooms in my house

  • FreddyNaftel Freddy Naftel (@FreddyNaftel) reported

    @virginmedia Having contacted you no fwewer than FOUR times, I am STILL waiting to hear from tech support. Unacceptable customer service!

  • JuicyGJF Gregory James French (@JuicyGJF) reported

    @virginmedia Nope. Please just sent a new Hub 3 to my mums home address with the account number: 902809003 or please message me privately on here so you can give me a phone call. So fed up with this rubbish service and resorting to moaning on Twitter #VirginMedia @virginmedia

  • welshwa81518941 @welshwarrior (@welshwa81518941) reported

    @virginmedia WHY does @virgin expect me to jump thru their 100 miles up off the ground hoops & make ME feel like a pariah fish when all i want is an HONEST & REASONABLE service. I've received NEITHER😠 Now next Jill V @Virgin script hasn't been written so PLEASE WRITE IT & SEND ME A COPY!