Virgin Media

Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland

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The latest reports from users having issues in Cumbernauld come from postal codes G67.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cumbernauld, North Lanarkshire, Scotland 01/16/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Larbert, Bonnybridge, Uddingston, Cumbernauld, Airdrie, Motherwell and Falkirk.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow TV
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet

Community Discussion

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Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • DeekTheDiamond Derek Thomson (@DeekTheDiamond) reported from Airdrie, Scotland

    @virginmedia help! My tivo box won't restart. Switched it off for over 12 hrs last nite but still won't come back on.

  • canadianweeg Kris Schimmel (@canadianweeg) reported from Glasgow, Scotland

    @virginmedia down again

  • Porter33R Richard Porter MBE (@Porter33R) reported from Bishopbriggs, Scotland

    @virginmedia usually singing your praises however your safeguarding policy for customers who are older people needs refinement. Sales teams not speaking to customer service has caused me and my parent great upset. Please look into training for all your sales staff please.

  • MerielClunas Meriel Clunas (@MerielClunas) reported from Glasgow, Scotland

    @virginmedia Can’t even register the fault as the page is broken 😑

  • discostu67 Stuart O'Kane (@discostu67) reported from Glasgow, Scotland

    @virginmedia Says no issues

  • barry206 BigBaz (@barry206) reported from Kirkintilloch, Scotland

    @virginmedia online chat !!! What a joke. Waited an hour to chat to someone, “reset your router to factory settings so we can resolve your issue” done that, now having to wait again for advisor. I’m guessing another hour. 😡😡😡😡

  • weedebsie19 Debbie Hughes (@weedebsie19) reported from Airdrie, Scotland

    @virginmedia Afernoon, are there any issues in the ML6 area as my broadband doesn’t seem to be working. The wi-Fi isn’t connecting to our mobiles & we keep having to use our 4G. Thanks, Debbie

  • _Grejurn Grejurn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 @FurLough 2020 (@_Grejurn) reported from Glasgow, Scotland

    @virginmedia That's the result from running the test after logging in from the link you sent me. Running the test from my router doesn't show up any problems. Logs at the times had No Ranging Response, SYNC timing Sync failure, RCS partial service, no unicast maintenance opportunities errors.

  • JohnTru90613516 John Truesdale (@JohnTru90613516) reported from Airdrie, Scotland

    @Glasgow_Times @virginmedia sounds great If only they could respond to emails, tweets or calls!! Abysmal customer service

  • lizwalk64409943 liz walker (@lizwalk64409943) reported from Cumbernauld, Scotland

    @LibertyLndnGirl @virginmedia Bad customer service !!

  • canadianweeg Kris Schimmel (@canadianweeg) reported from Glasgow, Scotland

    @virginmedia Down again! No faults on your website but whole street is down do it must be at your end

  • johnfphotos John Farnan 🏴󠁧󠁢󠁳󠁣󠁴󠁿📷 🇬🇧 (@johnfphotos) reported from Motherwell, Scotland

    @virginmedia I tend to stay away from community self help areas.

  • jimhealy10 Jim Healy (@jimhealy10) reported from Grangemouth, Scotland

    @virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!

  • touchofglamour margaret gallagher (@touchofglamour) reported from North Lanarkshire, Scotland

    @virginmedia It's still down, that's been 2 full days, it's actually shocking service, 😡😡 2 people working from home, and kid trying to do school work, I feel this is poor service

  • meeptastic9 Natasha Hayward (@meeptastic9) reported from Falkirk, Scotland

    @virginmedia I have used the virgin service to run test on line - so much that I’m unable to for the rest of the day. This is why I turned to another website to check and see if there were others having same issue. Which they were. My router restarted itself 5 times in 1 hour. Not right! :/

  • eithnethomson Eithne Thomson (@eithnethomson) reported from Glasgow, Scotland

    @virginmedia Broadband is down. No issues in area. Diagnostic tests say it’s ok. But it’s not working. Please help.

  • Ogilvie75 Jonathan (@Ogilvie75) reported from Glasgow, Scotland

    @iamalisonperry @virginmedia To be fair VM supply to your house, beyond that you are on your own. Boosters are probably the worst way as they half the signal each turn. We receive 200Mbps, and 3 floors or in the garden up we still have 200. Look at powerlines or mesh networks — best investment you’ll make.

  • lizwalk64409943 liz walker (@lizwalk64409943) reported from Cumbernauld, Scotland

    @LibertyLndnGirl @virginmedia I had to send them a recorded delivery letter to cancel mine !!!!

  • tonyparvia Tony Parvia (@tonyparvia) reported from Glasgow, Scotland

    OK @virginmedia give me the number to disconnect. Your WiFi service has been absolutely abysmal for weeks on end now. Time to jump ship.

  • Kennyf1283 Kenny from the Block (@Kennyf1283) reported from Glasgow, Scotland

    @virginmedia You are clearly having ongoing network issues across the country. It would be good if you actually acknowledged instead of pretending everything is fine on your main Twitter feed.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • dewatoro Nii-Ado Sam (@dewatoro) reported

    @VirginMediaBB #virginmedia it’s great that your telephone message says you’re improving services in my area...but you could forewarn me so I go to bed. You’re so bad at the customer service thing init🤨

  • Lampa2017 Dina (@Lampa2017) reported

    same here.... virginmedia is down again...and website is down also! it is ridiculous... and this is my first day of contract... starting well...it can only improve....hopefully.

  • bijoulandlord janet mckenner (@bijoulandlord) reported

    @virginmedia I hope I am just sent an auto refund for the overpayment - if not I’ll have to ask for your help again

  • Louis_Beneventi Louis Beneventi 🤌🏻 (@Louis_Beneventi) reported

    Working late and imagine my shock that @virginmedia internet is down. Again.

  • szech_ TLR szech (@szech_) reported

    @notNxrth @Sloth_R6 @virginmedia Virgin is awful, but ngl no where near as bad as talktalk. In terms of connection and ****

  • ApollozTV Apolloz (@ApollozTV) reported

    @FrankieWard @sizzsarz @virginmedia This, VM are so bad no idea how I still see streamers using them. I am so worried that my new house in august only has BT and VM so going with BT 100% if we can and hoping it’s good.

  • Nathann_B Nathan Booth (@Nathann_B) reported

    @virginmedia No still low, highest I got was 40mb and since I got a replacement box off you has gone worst

  • notNxrth Nxrth. (@notNxrth) reported

    @Sloth_R6 @virginmedia Idk how everyone has problems with virgin, I had them since October 2020 and had never any problems, idk if it’s Cus they installed new cables into our street in 2019 or what but literally everyone in England and outside of Glasgow having problems but I never had problems

  • RaRaRachel83 Rachel Sheppard (@RaRaRachel83) reported

    @Rhodey157 @virginmedia I have same problem. Maybe the outage like sky last week

  • OPHSays OPH Says (@OPHSays) reported

    @virginmedia you wifi is extremely appalling , with prices being raised and hundreds of complaints within the last month you have done **** all to support or help your customers access the service they pay for that you are ment to provide . Apsolutely appalling service