Virgin Media Outage in Cumbernauld, North Lanarkshire, Scotland

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

 Problems detected at Virgin Media

Virgin Media problems in the last 24 hours in Cumbernauld, Scotland

Virgin Media Outage Chart in Cumbernauld, North Lanarkshire, Scotland

February 25: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

TV
(45.78%)
Internet
(32.91%)
Wi-fi
(9.57%)
Phone
(4.78%)
Total Blackout
(3.56%)
E-mail
(3.42%)

Virgin Media Outage Map Near Cumbernauld, North Lanarkshire, Scotland

The most recent outage reports and issues originated from Glasgow, Falkirk, Bonnybridge, Bellshill, Motherwell, Cumbernauld, Airdrie, Kirkintilloch, Coatbridge, Grangemouth, Bishopbriggs, Shotts, Denny and Mollinburn.

Glasgow Wi-fi
Glasgow Internet
Glasgow Internet
Glasgow Internet
Falkirk TV
Bonnybridge Internet

Virgin Media in Cumbernauld, Scotland Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:
  • nachoman18721 Nacho Man 🇬🇧🏐 (@nachoman18721) reported from Glasgow, Scotland

    My current Virgin Media package: £100. To renew my contract package £120. If I was a new customer £80 WHAT A JOKE. @virginmedia

  • TheBuzzard1319 Colin Burrows (@TheBuzzard1319) reported from Glasgow, Scotland

    @virginmedia It was ur customer service staff that caused the problem in the first place I’m certainly not goin to be contacting virgin when they should be contacting me, I’ve lost a day off work due to the incompetence of the customer service staff

  • Dalus93 Dale McLean (@Dalus93) reported from Cumbernauld, Scotland

    @alexasry @virginmedia Yeah I'm on 210/20 for like £40pm, but the quality and customer service recently has been shocking

  • Dalus93 Dale McLean (@Dalus93) reported from Cumbernauld, Scotland

    @alexasry @virginmedia Honestly can not wait to move. Just don't have the money to pay installation fees etc rn which sucks so I'm stuck with them til I do.

  • Dalus93 Dale McLean (@Dalus93) reported from Cumbernauld, Scotland

    No internet until Monday. Good old @virginmedia - told them I'd been having issues for weeks, was told to monitor it, THEN they say 'oh we thought it had resolved itself'... Clearly not if I'm still calling. sounded like they just wanted me off the phone asap tbh. Switching ASAP

  • Jamzi James Meaney (@Jamzi) reported from Glasgow, Scotland

    @virginmedia Rebooting and factory resetting doesn’t help, unfortunately. I switch the hub to modem mode, the light goes purple like it should, connect the other router but this then shows no internet

  • Jamzi James Meaney (@Jamzi) reported from Glasgow, Scotland

    @virginmedia Hi there. Since signing up for virgin media I have had very poor WiFi service. Connection dropping a lot. A resolution for this is using the super hub 3 in modem mode and connecting another router, but I’m having a lot of issues doing this

  • FelixMcM Felix McMahon (@FelixMcM) reported from Kirkintilloch, Scotland

    @virginmedia you guys are ripping the ****. Phone to cancel. women tries to talk me into stay only to get transferred to technical who can’t see my hub which is the Fckn problem then you transfer me back to Brenda in cancellations who’s ****** off up the road to have her dinner.

  • FelixMcM Felix McMahon (@FelixMcM) reported from Kirkintilloch, Scotland

    @virginmedia It’s not made me thought I want to cancel. I actually am. Sick fed up of your no broadband at weekends when I spend the most time at home. Get Richard Branson to fix the problem. I won’t be flying in one of aeroplanes either.

  • FelixMcM Felix McMahon (@FelixMcM) reported from Kirkintilloch, Scotland

    @virginmedia can you send me your phone number to cancel my subscription. I’ve changed to @sky thanks.

  • FelixMcM Felix McMahon (@FelixMcM) reported from Kirkintilloch, Scotland

    @virginmedia yet again my broadband is down in G66 area @sky what deals can you offer me for tv broadband and phone. I’m paying £74 odds a month for a service that breaks down every weekend

  • evilgareth Gareth King🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@evilgareth) reported from Glasgow, Scotland

    Day ³ of no @virginmedia service & 2 engineers turn up. Not convinced as they are baffled how we got a cable to our house (it seems "you guys dug up the garden" is a mind blowing response) & while agreeing that @SGNgas messed the wires it seems "f**k knows" is all they can offer

  • fatshez Chris (@fatshez) reported from Glasgow, Scotland

    @virginmedia Broadband. We're at 166 Buchanan Street. Office block in Glasgow City centre. Every business in the building that uses Virgin is affected. No broadband service.

  • fatshez Chris (@fatshez) reported from Glasgow, Scotland

    @virginmedia @McGettiganIrene City centre and no service!

  • garrett_golf Scott Garrett (@garrett_golf) reported from Glasgow, Scotland

    Is there an issue with services just now @virginmedia 🤔

  • jardinec Giarc (@jardinec) reported from Glasgow, Scotland

    @danfrydman @getbootstrap @Cloudflare @vmbusiness Also on VMB here. I find their DNS incredibly slow to pick up changes too. Swapped now. 👍🏻

  • CalLew14 Cal 😜🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CalLew14) reported from Bishopbriggs, Scotland

    Virgin media broadband are the ******* worst!!!! £95 a month for shite wifi think it's time to cancel these robbing bastards n get onto a better deal!

  • RossMcG91 Ross McGuinness (@RossMcG91) reported from Glasgow, Scotland

    @virginmedia Hi, the service seemed to get restored around an hour later so not all bad

  • FelixMcM Felix McMahon (@FelixMcM) reported from Kirkintilloch, Scotland

    @virginmedia This happens every weekend. Sick to death of this service.

  • FelixMcM Felix McMahon (@FelixMcM) reported from Kirkintilloch, Scotland

    @virginmedia yet again your broadband is down in G66 2LS. Your service is a disgrace. I’m fed up complaining about it. I’m of to search deals on #sky

  • Dalus93 Dalus (@Dalus93) reported from Cumbernauld, Scotland

    Im howling. The customer service i have recieved from @virginmedia is an absolute joke. Talking to one of their "internet techs" and they didnt even know what a Cat 6 cable was. Not to mention im paying £41 a month for a service that drops randomly every few days.

  • RossMcG91 Ross McGuinness (@RossMcG91) reported from Glasgow, Scotland

    @jackhimself @virginmedia Got same issue in Glasgow. Base light flashing green and TV box not picking up signal. Was fine an hour ago

  • FelixMcM Felix McMahon (@FelixMcM) reported from Kirkintilloch, Scotland

    @virginmedia yet again my broadband is down. That’s 4 times in the last two weeks. Your service is making me want to change provider. This is pathetic

  • Ianiesta8 Ian Fitzpatrick (@Ianiesta8) reported from Falkirk, Scotland

    @virginmedia I was looking to upgrade to a TV Package, but the deal for a new customer was far better than the deal I was offered.

  • MICKLE_M MICHAEL (@MICKLE_M) reported from Mollinburn, Scotland

    @virginmedia wifi down again

  • RTweetie5 🎾🍷Jacki Charles 📖🚲🍴🏃💃🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RTweetie5) reported from Glasgow, Scotland

    @virginmedia hi my Internet is down here in Springburn Glasgow I am a virgin customer

  • weenixxx Nicola (@weenixxx) reported from Glasgow, Scotland

    @virginmedia You’ll have the recorded call. He hung up on me without resolution of notifying me

  • weenixxx Nicola (@weenixxx) reported from Glasgow, Scotland

    @virginmedia Still no further forward with this issue! Customer services just hung up on me!!! Terrible service from you!!!! @virginmedia Not recommended!!!

  • weenixxx Nicola (@weenixxx) reported from Glasgow, Scotland

    @virginmedia your customer service agent has just hung up on me after you gave me terrible service and I asked to speak to a manager. Very very unhappy!!!

  • welshref Paul Collier (@welshref) reported from Glasgow, Scotland

    Also, Virgin Media lost a long standing and loyal customer for their awful communication and lack of loyalty.

  • lovemojo1991 RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜 (@lovemojo1991) reported from Falkirk, Scotland

    @virginmedia our network and other people's internet down again!! Seriously this keeps happening

  • CalumLewsley 🍀Cal😎😝 (@CalumLewsley) reported from Glasgow, Scotland

    Anyone know a better wifi deal than virgin media as theres no point paying over 60quid a month for a ******* SHITE wifi signal keeps dropping

  • euankirkpatric1 Euankirkpatrick (@euankirkpatric1) reported from Glasgow, Scotland

    @virginmedia please can you help me with my 200 mb broadband it keeps crashing a lot and all most impossible to play online gaming on the verge of cutting it of and going with another supplier please help thanks

  • dgmackenzie_uk David MacKenzie (@dgmackenzie_uk) reported from Cambuslang, Scotland

    @virginmedia is there an email address I can report a problem. All services went down at 17.15 for last three evenings and I'm struggling to explain to call centre. Thanks.

  • graemeT2010 graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland

    Can you please is there a issue with WiFi 3.0 hub WiFi light is on and the arrows lights are flashing help @virginmedia

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @virginmedia Since last Friday I have spent over 4.5hrs in queues for your Teams with no avail. I’ve tried the community forum, live messages, you’re site (which is down) so this has been ongoing but with no resolve from you.

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @virginmedia 😴 just fix it

  • fatshez Chris (@fatshez) reported from Glasgow, Scotland

    @virginmedia Done twice. Still no service.

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    Still broadband issues in my area G4 @virginmedia This has not been sorted since Friday despite the message online that it was.

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @Kevin38801124 @virginmedia They don’t care. Cancel and they’ll bill you for the remainder of your contract and do this til you give in and pay, even if the service is so appalling you’ve had to cancel. Even from their own site the amount of frustration is awful. And to direct an irate customer to that 🤯

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @scottmaguire4 @Kevin38801124 @virginmedia I tried retentions previously but because I had 20months still in my contract (I’ve been with them 9yrs but apparently package changes mean new contract dates) they weren’t giving s ****.

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @Kevin38801124 @virginmedia I’m trying to get out of the contract. The hassle is too much. Every couple of months something happens and it’s never resolved accordingly. The amount of engineer visits I’ve had. Ridiculous

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @Kevin38801124 @virginmedia 2 attempts at contacting their tech dept. 90mins in total waiting, I gave up. They directed me to a forum for help. But all that showed me was I wasn’t alone. 😡

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    Still no broadband. Since yesterday 12.30pm @virginmedia Ridiculous service.

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @virginmedia Wow that community page hasn’t filled me with. You have endless pages of unhappy users it seems and with similar broadband issues.

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @virginmedia I’ve followed all these steps and been on phone waiting on Technical for 45mins. There was a known issue yesterday that was being fixed apparently. Since then no broadband access.

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @virginmedia Still no service. It seems to connect then disconnect itself. This has been from Friday 12.30pm til today..

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    Why has my broadband been down since 12.30 yesterday @virginmedia

  • jimbauld Jim Bauld (@jimbauld) reported from Glasgow, Scotland

    Getting absolutely fed up with the pixelation on @virginmedia during live HD broadcasts... paying far too much to get this crap

  • finnsgran eileen haugh (@finnsgran) reported from Motherwell, Scotland

    Been waiting for help from Virgin Media since 18 th October surely someone has read my message by now

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:
  • Adamt_colton Adam Colton (@Adamt_colton) reported

    @virginmedia None, just been going around in circles and then we get close to a problem your team just cut off communication or leave on hold for 15 mins

  • Joyo25935089 Joyo (@Joyo25935089) reported

    @virginmedia No issues shown but appears to be same pixalation issues affecting those on Sunday. Box reset several times, run test on website not working either. CH44 postcode area

  • Nicky40710514 Nicky (@Nicky40710514) reported

    @virginmedia Done this.. Apparently tech issues in my area and complex so maybe thats contributed to web issues

  • MikeConnell85 Mike Connell (@MikeConnell85) reported

    @cleggyswa @virginmedia Ive got a signal booster on its way today 👍🏻

  • cleggyswa Stephen Clayton (@cleggyswa) reported

    @MikeConnell85 @virginmedia I been having similar issues a few time the playstation has cut out mid game

  • SeanpaulGilroy Seanpaul Gilroy (@SeanpaulGilroy) reported

    @virginmedia Today and they still couldn’t understand I have rolling credit applied. My bill is 108 with rolling credit applied to get it down to the correct price. Now waiting for a manager to respond... yet again! I am sick of it!

  • Kermanjasavala Kerman Jasavala (@Kermanjasavala) reported

    @virginmedia This issue was from Sunday. It’s working now, but I couldn’t check the status page at the time as your website was non functional too

  • ktsheffa Katy (@ktsheffa) reported

    @virginmedia @Virgin_Victoria No temporary faults - it’s just slow and rubbish!

  • shoyab89 SMILEY (@shoyab89) reported

    @virginmedia It's an area issue I can't watch anything it's awful

  • Kermanjasavala Kerman Jasavala (@Kermanjasavala) reported

    @virginmedia TV completely not working for around 4 hours on Sunday and Internet patchy during the same period