Virgin Media outages and service status in Cumbernauld, Scotland
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 9 outage signals in the last 24 hours around Cumbernauld, including 9 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jun 19, 5:18 PM GMT+1.
- Internet (64%)
- Wi-fi (16%)
- TV (8%)
- Total Blackout (6%)
- E-mail (4%)
- Phone (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 19: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cumbernauld, Scotland
The most recent Virgin Media outage reports came from the following cities: Bellshill, Glasgow, Motherwell, Falkirk, Airdrie, Bonnybridge, Bothwell, Alloa, Viewpark, Blantyre, Cumbernauld, Coatbridge, Larbert, and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Bellshill
|
Internet | 38 minutes ago |
|
Glasgow
|
Internet | 5 hours ago |
|
Glasgow
|
Internet | 8 hours ago |
|
Glasgow
|
Total Blackout | 10 hours ago |
|
Glasgow
|
Internet | 11 hours ago |
|
Glasgow
|
Internet | 16 hours ago |
Nearby cities with recent reports
64 recent signals
5 recent signals
3 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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don mackeen (@donmackeen) reported from Glasgow, Scotland@virginmedia Service still screwed up, any ideas when this will be fixed @virginmedia?
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The Lanarkshire Laird (@Lshire_Laird) reported from Motherwell, ScotlandSo @virginmedia broadband and tv appears to be down (again) for hours and their webpage to check service status is offline. I’m currently having to connect my work laptop to my personal phone just to work. This is not good!
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Kirsty Learmonth (@kl7582) reported from Glasgow, Scotland@virginmedia Trying to get help with tv box, no online help through the live chat? Can you assist please
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Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland@virginmedia must be the worst company in the world to sort out an issue. Can’t even say their customer service is bad, as can’t get talking to a human being!! Time for change!😤
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Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland@virginmedia any chance you can contact me regarding my house phone which hasn’t worked for 7weeks. Have written to Sunderland and spoken to robots, and constantly get told to dial 151 which I can’t as house phone line is the problem!ty
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David Sandilands (@DNSandilands) reported from Falkirk, Scotland@virginmedia Yeah but then I realised you can't use a 192.168.1.x network with the hub either 🙃 so sadly into modem mode it goes.
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Algerish Lass 🏴💚 (@NasceraMahria) reported from Airdrie, Scotland@virginmedia honestly your service is shite
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Jitendra Pathariya🇮🇳🏴 (@jpathariya) reported from Glasgow, ScotlandCan you please check and help to sort this out? It's really disappointing that wrong information was provided to me to take my consent for upgrade. If I knew the correct benefits, I would have explored other options. @virginmedia
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Joan Murdoch (@ThistleTigger) reported from Dennistoun, Scotland@virginmedia No, it's not fixed. Same thing happening now as it did yesterday. Alexa cannot connect to Internet, yet my phone can. Echo Dot has been checked and is fine so problem is with @virginmedia
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Andrew Bradley (@AndrewTOG) reported from Glasgow, ScotlandWell no @F1 the. Thanks to @virginmedia failing and not connecting. No customer support open and no response online… what dark age company is this ?
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Declan Robb🍀 (@DeclanRobb) reported from Airdrie, Scotland@virginmedia absolute joke , internet not working again
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Elaine Byrne (@ElaineB50245734) reported from Glasgow, Scotland@virginmedia I have a complaint and cannot find a email address for it
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Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia Hi, no, it initially says no issues in area on testing hub it says there's an intermittent problem with connection and come back in 18 hours!
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Wilson (@wilsonfkp) reported from Glasgow, Scotland@virginmedia I guess it's being restored, I'm on a wired connection and last night and early this morning was like connecting and disconnecting, a bit unstable but I guess your team is working on it
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Phil Anslow (@PhilAnslow12) reported from Motherwell, Scotland@virginmedia I did call but the customer service put the phone down on me
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AR #55 (@G1NG355) reported from Glasgow, Scotland@virginmedia Cannot be rectified as the services have been disconnected. I spoke with someone on Friday that said services would be reinstated within 4 hours. After 6 hours, we received nothing. Called back and basically said that call never happened and have no log of the call.
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Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland@virginmedia Is there any ETA on issue resolution?
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David A (@tofolo_1) reported from Glasgow, Scotland@virginmedia Perhaps if you read my messages? 1st message said I don't have a land line. 0345 is 30p a minute on O2 PAYG (your merger partner) This is a sign of customer service to come. I will cancel before my connection date. Thanks for confirming my fears about virgin.
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Alexander Adair 🌙 (@AlexxAdair) reported from Glasgow, Scotland@virginmedia Literally calling to cancel my package and I can’t get through
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don mackeen (@donmackeen) reported from Glasgow, Scotland@virginmedia The service checker tells me either nothing, or - as in the screenshot - something completely contradictory. There is no way to communicate with anyone and yet, strangely enough, you still charge me for a service which only works intermittently.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jackson (@shadd4p) reported@Kirsty_x85 @virginmedia it's just a leaflet you retard.
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Liz Common (@lizziecom) reported@virginmedia Awful company. I'm leaving as soon as my contract is up.
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Kat (@catsmum27) reported@Elainebks @y_alibhai @virginmedia They monitor, but the responses are purely performative as resolutions never achieved.
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Mykrodot 💚☘️🇨🇮 (@Margare45125811) reported@arabiaclaire @AnGabharCliste @rte I'm exactly the same ! Virgin Media who run The Tonight Show with Master Gaslighter & Deflector Shane Coleman is just as bad. Thank God for Netflix !
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🐺 (@stefan655) reported@virginmedia I've just had one of the worst customer service experiences I've ever encountered over the phone. The representative I spoke to today was incredibly rude, dismissive, and unhelpful throughout the call!
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Yasmin alibhai-brown (@y_alibhai) reported@virginmedia So @virginmedia what are you doing about this problem? And failure on the part of your company?
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Michael (@SuarezP_Fantome) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV41 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Taz (@AppleTerence) reported@virginmedia ok your Customer service has called 5 times this morning when I answer they hang up what the hell?
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Kay (@kaytydaty) reported@virginmedia Had emails to swap old TiVo box to new 360 one. Ordered one 29th May, got confirmation email but heard nothing since? Can you help please, thanks
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Paz DLXV (@paz565) reported@O2 The whole 'customer service' provided by O2 in relation to this matter has been nothing short of appalling. As O2 is now associated with Virgin Media, I will be taking the earliest opportunity available to switch the services I have with them too.