Virgin Media outages and service status in Cumbernauld, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Cumbernauld, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 28, 12:39 PM GMT+1.
- Internet (63%)
- Wi-fi (20%)
- TV (8%)
- Total Blackout (7%)
- E-mail (1%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 28: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cumbernauld, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Motherwell, Falkirk, Airdrie, and Alloa.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 2 hours ago |
|
Glasgow
|
Total Blackout | 3 hours ago |
|
Glasgow
|
TV | 17 hours ago |
|
Glasgow
|
Internet | 1 day ago |
|
Glasgow
|
Internet | 2 days ago |
|
Glasgow
|
Wi-fi | 2 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
-
Banjo (@Chban1967) reported from Glasgow, Scotland@virginmedia Absolute shambles of a company with absolute zero customer care. Phone up and agree a contract only to get something totally different phone to complain they tell you the phones getting cut off, the goalposts get moved continuously, communication atrocious. AVOID!!!
-
Pauline Campbell-Jones๐ซ๐๐ฝ๐ฆ (@Lealea2009) reported from Glasgow, Scotland@virginmedia broadband and TV down for 12 hours, having to tether to my mobile so that I can work from home today. ๐
-
Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia Hi, no, it initially says no issues in area on testing hub it says there's an intermittent problem with connection and come back in 18 hours!
-
rach โจ (@seawxy) reported from Motherwell, Scotland@virginmedia no, iโve not received a resolution. someone contacted me regarding the complaint, then when i responded, they have just ignored it. the complaint is regarding incorrect billing and poor customer service.
-
๐๐๐ง๐จ๐ฉ๐ฎ ๐พ๐๐๐ก๐ข๐๐ง๐จ ๐ซง (@kchalmers_x) reported from Kirkintilloch, Scotland@virginmedia not had wifi since last night, bills paid so issue is on your endโฆ whatโs going on?
-
don mackeen (@donmackeen) reported from Glasgow, Scotland@virginmedia That's useless. The service comes and goes, so you won't compensate me. And if have to deal with a "service" that continually cuts out
-
Claire Webster (@claireWeb) reported from Glasgow, Scotland@virginmedia is there an issue with G3 area of Glasgow? Service checker not working either?
-
Alexander Adair ๐ (@AlexxAdair) reported from Glasgow, Scotland@virginmedia It wont even let me run a speed test. When I go to status check it says no problem found but when I call I says intermittent issues??
-
AR #55 (@G1NG355) reported from Glasgow, Scotland@virginmedia Well that's another inconvenience. I can't put into the limited characters what we've been through since Friday with your service.
-
Ironside Design (@ironside_design) reported from Kirkintilloch, Scotland@virginmedia Hub3.0 no problems with connection and had a few other Virgin customers say the same about connections dropping out
-
wolfofwhickham (@wolfofwhickham) reported from Glasgow, Scotland@virginmedia Weeks ago and everyone nothing shows on the tracking.... its a basic issue that needs resolving can u assist direct ? Need to have some good service from you as today this will be putting people off and I'm certainly not recommending you as it stands
-
Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia Thanks. I'll try that. When I do a status check it flags Tivo right away but shows no issues with broadband or phone when I then run a broadband check it says there's an intermittent fault in my area. !
-
Eileen McGovern (@lene2104) reported from Glasgow, Scotland@virginmedia can someone answer me why I have spent 48hours trying to help downgrade my cousin package with you and we just get passed around different departments? Today alone we have been transferred 8 times and so far call time all time 4 hours 35mins ๐ก๐ก
-
don mackeen (@donmackeen) reported from Glasgow, Scotland@virginmedia had the technician come out today after days of patchy service. Got the hub changed, and ... Service still terrible. And now I'm to wait "24 hours"...
-
Fiona Sandford (@sandford_fiona) reported from Glasgow, Scotland@virginmedia no broadband for hours now in G20 - can you help?
-
rach โจ (@seawxy) reported from Motherwell, Scotlandbeen trying to cancel my virgin media package for 15 minutes and heโs going on about discounts and units of measurements iโve never heard of. i donโt want a new deal, i want ur router out of my house ๐๐ฝ
-
Phil Anslow (@PhilAnslow12) reported from Motherwell, Scotland@virginmedia I did call but the customer service put the phone down on me
-
Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia OK. That's fine . Every time I service check my broadband it tells me there's a fault in my area and its being investigated and to come back in 24 hours and it will be looked into but when I do this it just gives the same response . Its very confusing. And not very helpful at.
-
Arek Kwapis (@AG_Developer) reported from Falkirk, ScotlandGod damn it @virginmedia, another day another outage. This is becoming a really really sick joke. Just because most people sleep at night doesn't mean others like me don't have work to do
-
bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland@virginmedia As I said earlier, Iโve had no internet for the past month and continue to be charged. I canโt use most of your support services as Iโve never been sent any of my customer information @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ian Perry (@ian_perry) reported@virginmedia - so, you apply an update to fix Sky Sports but trying to watch any box recordings now leads to stuttering and freezing. Look up comedian Norman Collier. It's like that! What on earth do we pay our bills for? Well, it isn't customer services is it?
-
Neil I ๐ข๐บ (@coaster_cowboy) reported@fred_fre @virginmedia @villa4ever29 Got a chat session with Virginmedia support, they have identified 4 platform outages affecting a number of customers, engineers are on site with estimated fix of today at 12:50
-
Jim_Bo (@burchett84) reported@virginmedia Hello, can someone please help me regarding my account.
-
Leigh Gow (@LeighHutch90) reportedWhy is the sky sports+ red button option still terrible? @virginmedia
-
H47LE7๐๐บโ๏ธ (@hayley1884) reported@virginmedia any idea how long broadband is going to be down in DE21?
-
Fred (@fred_fre) reported@virginmedia no cable tv in Erdington/Sutton Area (Birmingam), went down last night. Can you fix it please asking for a friend @villa4ever29
-
Frazzz (@FrazzzYT) reported@virginmedia Apparently you're still looking into issues in the area... two months on from looking into issues in the area
-
Jade ๐ฉต (@xjade_h) reportedSeriously @virginmedia has the WORST customer service and will just harass you 24/7 without a care in the world ๐
-
vicki wright (@vickiwright77) reported@virginmedia please can I have an update on service status in RG31 6
-
Kelvin (@KelvinEHughes) reported@WhatTheForkAVFC They sent me a bill once. I've never been a customer of Virgin Media. They couldn't explain why when I eventually got through and sent two reminders to pay, the second quite aggresive, AFTER I had been assured it was an error on their part. Absolute cowboys.