Virgin Media

Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland

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The latest reports from users having issues in Cumbernauld come from postal codes G67.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cumbernauld, North Lanarkshire, Scotland 02/14/2026 07:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Bothwell, Motherwell, Falkirk, Blantyre, Cumbernauld, Uddingston, Coatbridge, Larbert, Bonnybridge and Airdrie.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomBellshill Wi-fi
United KingdomGlasgow Wi-fi
United KingdomGlasgow Total Blackout
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet

Community Discussion

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Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • ianjac2 ianjac (@ianjac2) reported from Harthill, Scotland

    @virginmedia No there isn't I was meant to get an engineer out last Saturday according to your live help chat line and that never happened

  • TheDailyScrum Allan McPike (@TheDailyScrum) reported from Glasgow, Scotland

    @virginmedia Totally wrong show from iPlayer. E4 and a few other channels say that you cannot fast forward as the channel doesn’t support even if you watch live, pause and try and fast forward the ads. Pretty rubbish

  • maverickMMI maverick (@maverickMMI) reported from Glasgow, Scotland

    @virginmedia I got a new box replaced yesterday am by your engineer. It was saying there is a c1020 error. Your engineer said every new installation is being affected because of a registration outage but would be fixed last night. Same problem this morning. Any updates?

  • AIcolni Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland

    @virginmedia Can you tell me please , if the secret agent that you claim to be dealing with my complaint is on an extended mission ?? And what Monday they may be back in action to complete the task of addressing the damage done to my property??

  • JG1872_ James 🇬🇧 (@JG1872_) reported from Glasgow, Scotland

    @virginmedia my wifi has been down since 7 what’s this all about?

  • pattyneta Patty O' 😷 (@pattyneta) reported from Glasgow, Scotland

    Well done @virginmedia for leaving my husband, an NHS doctor, without a working phone while he is on call at the hospital for the next 48 hours. And NO solution via customer service. Terrible and very disappointing service!

  • edcrick Ed Crick (@edcrick) reported from Glasgow, Scotland

    Anyone else getting serious relentless intermittent issues with @virginmedia in @Glasgow_Live @GlasgowWEToday it's got to be #COP26 related but they aren't admitting it. I can't do my job

  • harkz9 Michael Harkin (@harkz9) reported from Cambuslang, Scotland

    @virginmedia Already done this. Automated message saying they expect the problem to be fixed by 4p.m. No good. Another day ruined. Disgraceful customer service. Can't speak to a human

  • ianjac2 ianjac (@ianjac2) reported from Harthill, Scotland

    @virginmedia Hi Can you please tell me what to do to get an engineer to my house to fix my broadband issue as your helpline is no use thanks for all your help in advance

  • craigie69 Craigie (@craigie69) reported from Motherwell, Scotland

    @virginmedia are you having problems with your spam filters. Suddenly in last week getting inundated with spam to my inbox. My dad the same. And nothing automatically going into spam folders like before.

  • HoweRhys Rhys Ronald Howe (@HoweRhys) reported from Glasgow, Scotland

    @virginmedia It has been down since 8.20am this morning - no devices can surf the internet. I’ve restarted the WiFi and this returned the same result. No lights showing on the hub apart from the usual yellowish main light. I’m unable to do my work due to this issue..

  • AIcolni Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland

    @virginmedia once again, on day 2 of Burgin Medias incompetence it would seem that lack of competence has surfaced its ugly head again and my complaint has been registered in a non active account that I have no way of accessing so therefore been told NO ONE AT VIRGIN can help

  • TheDailyScrum Allan McPike (@TheDailyScrum) reported from Glasgow, Scotland

    @virginmedia I did, that was their reply. Waiting on a supervisor calling back. Telling your customers to switch to low resolution and low sound quality seems to be the answer.

  • JohnSimpsonBIM John Simpson (@JohnSimpsonBIM) reported from Gartcosh, Scotland

    @virginmedia Broadband down in G69. Is this being looked at?

  • HoweRhys Rhys Ronald Howe (@HoweRhys) reported from Glasgow, Scotland

    Anyone else having issues with @virginmedia this morning? I have absolutely no access to the internet. Restarted the laptop and nothing.. Seen some say the service was down last night too.. possible down in the UK?

  • pattyneta Patty O' 😷 (@pattyneta) reported from Glasgow, Scotland

    @virginmedia No, it’s an issue regarding the SIM card. I’ve just spent almost 2h in a chat with customer service, where not only any solution was provided, I also had to wait an average of 5 minutes for the agent’s reply to each of my questions. Very frustrating and terrible customer service.

  • H0raceWimp Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland

    @O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.

  • TheDailyScrum Allan McPike (@TheDailyScrum) reported from Glasgow, Scotland

    Can watch Prime in ultra 4k hd via @virginmedia but apparently my mesh WiFi is rubbish so I need to watch my recordings in low resolution. Also couldn’t care less as apparently I only pay for live TV, recordings aren’t included. It’s 2021 not 1991 fix your 360 service.

  • AIcolni Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland

    @virginmedia Are you serious??? Have you tried calling that JOKELINE??? Well I have 8 times now, no one competent enough to deal with complaint

  • edcrick Ed Crick (@edcrick) reported from Glasgow, Scotland

    @virginmedia there's definitely an issue in g12 Broadband off and on yet you're saying no issues on dl service status. Tried calling 150 keep being cut off. Been fault since 14/10 at 20:00

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • bryonycw Bryony Smith Wilson (@bryonycw) reported

    @virginmedia Link is not working can you send again

  • K2thaG Keeley Gardner (@K2thaG) reported

    @virginmedia I dont even use Twitter and have been that shocked with the service I had to reach out this way!!!!!

  • jcnotcslewis Judith Lewis (@jcnotcslewis) reported

    @virginmedia So the local fault is fixed. TV still not working. An hour on the phone last night, attempted to be put through to another dept who did not answer. This morning they answered, said wrong dept, putting me through to another who aren’t answering. What should I do now?

  • bladesrallyteam Bladesrallyteam (@bladesrallyteam) reported

    @virginmedia A bloody network that didn't drop out would be my wish hoping for everone else as I've left

  • rdg987 rdg987 (@rdg987) reported

    @virginmedia trying to cancel my contract... virgin have hung up twice... on hold for 40 minutes, get thru, give details, redirected... yep they hung up! Appalling. Now calling again!!

  • Phil_t1983 p (@Phil_t1983) reported

    @virginmedia It’s not my end it’s yours, whole area! Supposed to be fixed on the 2nd, then the 9th then 14th and now the 18th I’ve filled out a complaint form and still haven’t had a reply!

  • NBinby neil (@NBinby) reported

    @virginmedia what is going on with virgin they say someone will be in contact with you but they don't contact you poor service

  • MaireadRG Mairéad Rose (@MaireadRG) reported

    @virginmedia @virginmedia how about providing a decent connection? or a call back from your complaints team?? only been with you a few months and can't wait for our contract to be up. Why don't you work on your customer service rather than posting stupid polls to your twitter

  • Nick2403197218 somepropernotrightsonhere (@Nick2403197218) reported

    @Phil_t1983 @virginmedia paying for 100. getting 9. bargains to be had at xmas ! have you tried switching it off and on ? standard tech support starter for 10.. awful firm

  • chrishall456 Yorkshire Chris 👍🏼 (@chrishall456) reported

    @virginmedia Would love to send my tv box, gift wrapped, back to Virgin if you would cancel my tv package.. all I want for Christmas is broadband and phone, but unfortunately I'm a customer of 7 years and no one listens to long term customers. Anyone from Sky reading this ? Can you help me?