Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Cumbernauld come from postal codes G67.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Airdrie, Falkirk, Alloa, Cumbernauld, Bellshill, Bothwell, Blantyre, Uddingston, Coatbridge, Larbert and Bonnybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Motherwell |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Motherwell |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Kris Schimmel
(@canadianweeg) reported
from
Glasgow, Scotland
@virginmedia down again
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Gem ❤️
(@GemmaaMurphy) reported
from
Newmains, Scotland
@virginmedia I honestly don’t know!! My mum has not long got a new mobile and she’s using the WiFi too, I wondered if that was the case! Please help
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Kenny from the Block
(@Kennyf1283) reported
from
Glasgow, Scotland
@virginmedia You are clearly having ongoing network issues across the country. It would be good if you actually acknowledged instead of pretending everything is fine on your main Twitter feed.
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Eithne Thomson
(@eithnethomson) reported
from
Glasgow, Scotland
@virginmedia Broadband is down. No issues in area. Diagnostic tests say it’s ok. But it’s not working. Please help.
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liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia I had to send them a recorded delivery letter to cancel mine !!!!
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Kris Schimmel
(@canadianweeg) reported
from
Glasgow, Scotland
@virginmedia It’s down again!
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Richard Porter MBE
(@Porter33R) reported
from
Bishopbriggs, Scotland
@virginmedia usually singing your praises however your safeguarding policy for customers who are older people needs refinement. Sales teams not speaking to customer service has caused me and my parent great upset. Please look into training for all your sales staff please.
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Grejurn 🏴🇪🇺 @FurLough 2020
(@_Grejurn) reported
from
Glasgow, Scotland
@virginmedia That's the result from running the test after logging in from the link you sent me. Running the test from my router doesn't show up any problems. Logs at the times had No Ranging Response, SYNC timing Sync failure, RCS partial service, no unicast maintenance opportunities errors.
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Jonathan
(@Ogilvie75) reported
from
Glasgow, Scotland
@iamalisonperry @virginmedia To be fair VM supply to your house, beyond that you are on your own. Boosters are probably the worst way as they half the signal each turn. We receive 200Mbps, and 3 floors or in the garden up we still have 200. Look at powerlines or mesh networks — best investment you’ll make.
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helen corcoran
(@casccvc) reported
from
Glasgow, Scotland
@virginmedia you really need to sort your connections!!!! Getting sick and tired of paying full price for a sub par service!!! 😠😠
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Sean Brown
(@seanbrownrec) reported
from
Glasgow, Scotland
The award for worlds worst customer services goes to @virginmedia utterly disgraceful. #MoveToSky
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John Truesdale
(@JohnTru90613516) reported
from
Airdrie, Scotland
@Glasgow_Times @virginmedia sounds great If only they could respond to emails, tweets or calls!! Abysmal customer service
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Tony Parvia
(@tonyparvia) reported
from
Glasgow, Scotland
OK @virginmedia give me the number to disconnect. Your WiFi service has been absolutely abysmal for weeks on end now. Time to jump ship.
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Jim Healy
(@jimhealy10) reported
from
Grangemouth, Scotland
@virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!
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Derek Thomson
(@DeekTheDiamond) reported
from
Airdrie, Scotland
@virginmedia help! My tivo box won't restart. Switched it off for over 12 hrs last nite but still won't come back on.
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𝕽𝖆𝖓𝖌𝖊𝖗𝖘 𝕭𝖊𝖆𝖗
(@BigRangersBear) reported
from
Motherwell, Scotland
@hunter_19851 @skytv @SkySports @virginmedia The terms of your contract have changed. Your paying for a service you're no longer recieveing.
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margaret gallagher
(@touchofglamour) reported
from
North Lanarkshire, Scotland
@virginmedia It's still down, that's been 2 full days, it's actually shocking service, 😡😡 2 people working from home, and kid trying to do school work, I feel this is poor service
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Kris Schimmel
(@canadianweeg) reported
from
Glasgow, Scotland
@virginmedia Down again! No faults on your website but whole street is down do it must be at your end
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oor Jim
(@jimnimmo60) reported
from
Airdrie, Scotland
@virginmedia We’ve been having issues. Especially with the on demand service or anything we record. Constantly asking us to test the connection. I’ve switched everything off and back on again. Including modem and still getting the same error.
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Debbie Hughes
(@weedebsie19) reported
from
Airdrie, Scotland
@virginmedia Afernoon, are there any issues in the ML6 area as my broadband doesn’t seem to be working. The wi-Fi isn’t connecting to our mobiles & we keep having to use our 4G. Thanks, Debbie
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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V
(@Realitysx) reported
@virginmedia They never said anything at all. We weren’t even advised they would be digging it up.
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Oh-Humans
(@humans_oh) reported
@virginmedia Right....all is says is "Following on from you complaint dated xxxxx, we agreed on a resolution to your complaint. We've now closed your complaint. Thanks for being so patient with us.". Oh the irony is so painful.
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Tanya Nies
(@tanya_nies) reported
@virginmedia I was never able to speak to a human person. Only ever the automated system or been told to email
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Tanya Nies
(@tanya_nies) reported
@virginmedia 5 times I’ve rang and I’ve never been out through to a human! I am not going through this again, I should be contacted by yourselves
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Big Lad Danno
(@LadDanno) reported
@virginmedia Broadband down in Telford, I can't check any other way due to mobile signal, can someone tell me an ETA for fix please? TF1 postal code
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Albion Esq.💙
(@shampps) reported
@virginmedia hi I have no broadband in area 15 but your web site says no known issues. There is fibre installation work happening in the area - pls can you advise
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Lucas
(@Lucas_ratcliffe) reported
@virginmedia how come you cancelled our appointment on the 9th March due to COVID but then gave the time slot to a family friends he same day and not cancelled that one? You still have not gave us a new appointment which sucks since we have been without our home for 3 months!
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Mol
(@Mollym00z) reported
@virginmedia DAY 2 of NO WIFI!! Still telling me there is no problem your end??
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Tanya Nies
(@tanya_nies) reported
@virginmedia Wifi keeps disconnecting; I’ve restarted the hub, you’ve restarted the hub. This has been going on for weeks! And because I “couldn’t be reached” my complaint has been closed. There was no attempted contact
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Tina Yarwood
(@Yazzy4) reported
@virginmedia landline down second time in two days, engineer booked Thur evening..not good enough need phoneline for work