Virgin Media

Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland

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The latest reports from users having issues in Cumbernauld come from postal codes G67.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cumbernauld, North Lanarkshire, Scotland 02/09/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Bellshill, Blantyre, Cumbernauld, Motherwell, Uddingston, Coatbridge, Larbert, Bonnybridge and Airdrie.

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City Problem Type Report Time
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow TV
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet

Community Discussion

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Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • Doug1tux1 Douglas lindsay (@Doug1tux1) reported from Glasgow, Scotland

    @virginmedia ok what the f is going on with your broadband, I have not been able to get internet access for hours now, yet your service status says no problem, when I try to do an in-depth test It doesn’t let me log in to test, the times it has it says my equipment is offline wtf

  • Hughesy48 John Hughes (@Hughesy48) reported from Glasgow, Scotland

    @virginmedia Your service is s disgrace, I've been on web chat for over an hour and not any further forward...😡

  • Jacobite1745G Gary Stewart🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Jacobite1745G) reported from Glasgow, Scotland

    @WeNeedIndyNow @virginmedia @ivy_mckellar Mine is down aswell

  • carolstrach CAJ (@carolstrach) reported from Airdrie, Scotland

    @Rickster1873 @virginmedia That explains a lot!!!! I’m in Airdrie and got no service! Fortunately I can get 4G

  • s2sh_ sideshow s2sh (@s2sh_) reported from Glasgow, Scotland

    @virginmedia I'm on hold again right now, 'Dennis' in customer services was meant to call me with an update at 1415 but never. 1st person said it's due to me not having an active DD- everyone I've tried to pay via this method it has failed - no error at my bank.

  • honto75 jon bhoy 🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@honto75) reported from Glasgow, Scotland

    @virginmedia my virgin is down I’ve got no channels or broadband

  • carolstrach CAJ (@carolstrach) reported from Coatbridge, Scotland

    @virginmedia hi there! You have already said I can’t have the upgrade to my phone service that you offered me because I wouldn’t take TV package! SO PLEASE STOP CALLING!!!!!

  • 19StevenSmith87 steven smith (@19StevenSmith87) reported from Airdrie, Scotland

    @virginmedia phoned up to change my tv package and the person barely spoke a word of english, so I hung up in frustration and the chat has been busy every day for about a week Can u maybe help me

  • johnmurphy1967 john murphy (@johnmurphy1967) reported from Glasgow, Scotland

    @virginmedia trying to watch using sky cinema on the laptop. Message saying I can’t as more than 2 devices are watching, there are only 3 registered and only 1 of them is on. Can you help

  • _rossturnbull Ross Turnbull (@_rossturnbull) reported from Glasgow, Scotland

    The service provided from @virginmedia is abysmal 99.8% of the time.

  • Moggydd Morag (@Moggydd) reported from Motherwell, Scotland

    @SnoBaloyi @virginmedia I have no service on ML2 area

  • quietarea1 Neil Crossan (@quietarea1) reported from Glasgow, Scotland

    @virginmedia really nice helpful assistant in Glasgow having to deal with client fed up with paying virgin a fortune for totally appalling customer service. # totallyfedupwithvirgin

  • Hughesy48 John Hughes (@Hughesy48) reported from Glasgow, Scotland

    @virginmedia yet again I'm being billed incorrectly despite contacting you 7 times now and being assured that you've resolved this issue. Disgraceful customer service, live web chat unavailable also. 😡

  • Gerrys_Kitchen Gerry's Kitchen (@Gerrys_Kitchen) reported from Glasgow, Scotland

    @virginmedia that's two days running with problems with all services in East Kilbride G75 area. Not good, i'm trying to work from home today.

  • pinkycoop Catherine. (@pinkycoop) reported from Glasgow, Scotland

    @PaulyD22803562 @BossyLadybird @virginmedia And G15. Seems to be a big issue in Scotland that they haven't noticed yet.

  • carolstrach CAJ (@carolstrach) reported from Coatbridge, Scotland

    @virginmedia hi had call from you guys saying as a loyal customer you would add on calling mobiles to my landline. Then agent mentioned TV package and when I declined said he’d leave my package as it was and rang off!!! Not impressed!!

  • MichaelBarnet18 Michael Barnett (@MichaelBarnet18) reported from Glasgow, Scotland

    Dear @virginmedia, do be a dear and fix the internet! No TV, no WiFi; I might have to talk to people!

  • demipip Annie (@demipip) reported from Dullatur, Scotland

    @virginmedia your customer service is crap! Really disappointed today

  • demipip Annie (@demipip) reported from Dullatur, Scotland

    @virginmedia (2) so tried to confirm. Chat service just kept repeating same thing 5 times - despite my explanation that none of options applied. Then tried Tel call & after rigmarole of security got cut off. No engineer, day wasted and parcel only just available to collect now.

  • cowspassage Jim Speakman (@cowspassage) reported from Glasgow, Scotland

    @virginmedia hi - trying to access your service status page and getting "We're sorry this isn't the page you wanted". Also my full package - broadband, phone and TV have gone down Glasgow G11

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • philipsagar1 philip sagar (@philipsagar1) reported

    @virginmedia But ya still going to put your prices up. Your upload speed is terrible and your still expensive. Sort it out

  • BradOwl Phil Bradish (@BradOwl) reported

    @clairewhyte12 @virginmedia And they still think it's justifiable to increase price of service. 🙄

  • Uncle__Arthurs Arthur Groom (@Uncle__Arthurs) reported

    @virginmedia We went a week with no internet, we were told we'd be compensated on the next bill when am Bill arrived no compensation at all. It is again down pointless complaining I'll just move to BT neighbour swears by it.

  • quetiapoop celeste *ೃ༄ (@quetiapoop) reported

    @virginmedia is this affecting data too? i’ve had to use my partners phone to see if virgin is down because not even 4g/5g is working on my phone!! 🥲

  • ermankutlu Hohenheim (@ermankutlu) reported

    @virginmedia I pay 55 GBP per month, just for broadband! You simply do not have the excuse and luxury to disturb it. Not even for an hour if you charge the most expensive service!

  • DavidDeSalzio DeSalzio (@DavidDeSalzio) reported

    @virginmedia The standard of service is a disgrace, and has only got worse since the deal with 02, and I can hardly get a signal on my mobile phone with 02 and now no broadband from Virgin either!!! Both companies are an absolute disgrace!

  • HannahhhhLouise HannahLouiseJones (@HannahhhhLouise) reported

    @virginmedia Was up, down down again.

  • Stotty82 Jeff Stott (@Stotty82) reported

    @virginmedia Serious problems here with broadband in Leeds 🙄

  • JamesMartinTVR James Martin (@JamesMartinTVR) reported

    @virginmedia It's been up & down like a yoyo for 24 hours now - in an age where everyone from 1 to 100, prince or pauper is expected to live their life online, this is an unacceptable level of downtime.

  • BobHopcraft Bob Hopcraft (@BobHopcraft) reported

    @virginmedia And are you intending to reimburse us in any way? We are paying - through the nose - for a service that you are not providing…