Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Cumbernauld come from postal codes G67.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Falkirk, Alloa, Airdrie, Grangemouth, Motherwell, Bonnybridge, Coatbridge, Cumbernauld, Bothwell, Blantyre and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Darren Ja-la-la-la-la-la-la-la-land
(@CountingSheep5) reported
from
Falkirk, Scotland
@virginmedia Currently at 374Mbps on wireless, so not the worst it's been. 943Mbps on wired.
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Ross Reid
(@RossRei13692512) reported
from
Uddingston, Scotland
@virginmedia VM service shocking once again
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Decdoc
(@Newlandsdoc) reported
from
Glasgow, Scotland
@virginmedia my internet is down was promised a virtual tech assessment last night but changed to 22/12 visit. I need access as work in NHS Primary Care ASAP
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John BIDEN WON Reilly ™ 🏴
(@MrReillyJohn) reported
from
Glasgow, Scotland
@virginmedia disgusting staff twice put on hold when trying to complain over 2 hours! What a **** service
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soph
(@s6phy) reported
from
Motherwell, Scotland
virgin media being down on Christmas Day is v virgin media of them. Scumbags.
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ians
(@ianster78) reported
from
Glasgow, Scotland
@virginmedia The lack of professionalism from your customer service team and also I’m looking to leave because yous can’t provide me with the service I am paying for but I need to pay to leave.
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Mary Brogan
(@Diamondmarydoll) reported
from
Cambuslang, Scotland
@virginmedia And if you take a look at your help.section.....that's what I tried!!!!
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Douglas lindsay
(@Doug1tux1) reported
from
Glasgow, Scotland
@virginmedia you should tell your Indian call handlers who are cold calling old customers not to shout at them for not being with virgin media, it’s just rude.
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Jonathan Abourbih
(@jonzo1) reported
from
Glasgow, Scotland
@virginmedia my internet has stopped working a few minutes ago. Any network issues in South Glasgow?
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ians
(@ianster78) reported
from
Glasgow, Scotland
@virginmedia So I have to pay for a service that yous can’t provide and then if I leave for this reason I have to pay for that aswell
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david belcher
(@soulboydaveybee) reported
from
Glasgow, Scotland
@virginmedia Slow. Erratic. Unreliable. And I don’t currently have the time to waste on phone calls which end with me being abruptly disconnected
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Quantum Skyline
(@QuantumSkyline) reported
from
Motherwell, Scotland
@Dexisson @virginmedia Cancel your direct debit
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Innes ☺️🌷
(@InnesRoss2) reported
from
Glasgow, Scotland
@virginmedia Our internet has been down all day and I’ve tried everything to fix it. Please help!
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Mary Brogan
(@Diamondmarydoll) reported
from
Cambuslang, Scotland
@virginmedia I'll call to cancel when I get home. Don't have time for this nonsense.
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Darren Ja-la-la-la-la-la-la-la-land
(@CountingSheep5) reported
from
Falkirk, Scotland
@virginmedia And it's back down at just 16Mbps now. It happens intermittently.
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Conor Burns
(@ConorBurns67) reported
from
Coatbridge, Scotland
@virginmedia Wifi still not working. Been down for about 4 days now. Ended up unplugging our superhub 2 and plugging in the superhub 3 which was sent out a while back. Still not working though
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Cakes By Kinane
(@CakesByKinane) reported
from
Glasgow, Scotland
@virginmedia hi I’ve been trying to get in touch now for a few days about a new hub as mine is 5.5 years old and my wifi is so poor because of it. Can someone get back to me please? Thanks!
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John Doh
(@lidlmix) reported
from
Glasgow, Scotland
@virginmedia hi, I just downloaded American Utopia and the sound was awful. Also, when I tried to sign up to the Virgin Store the text on the TV screen was really screwed up. Have you been having problems,?
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Conor Burns
(@ConorBurns67) reported
from
Coatbridge, Scotland
@virginmedia Both not working
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Martin Mullen
(@Mullen3219) reported
from
Glasgow, Scotland
@virginmedia hi so I tried to cancel my contract as its ridiculously priced and when got through to your team they wouldn't put it through and told me to phone tomorrow what's this about I am just want to leave its too expensive
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hayley Wells
(@binkyx0) reported
@virginmedia Yes. Literally said that in my message, apparently there is no known issues. This has been going on for over a week, yet you won't speak to me because the account is in my partners name. I just want someone to tell me what's wrong so I can A. Fix it myself or B. Get someone out.
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Hayley Wells
(@binkyx0) reported
@virginmedia No he's working. And I am trying too, I work from home and last week I had to take 2 days unpaid due to the WiFi not working. I am also hardwired to the Internet, so I don't understand what's wrong. But I need it sorted.
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James 💀
(@ExactGames) reported
@GameOverR3vi3ws I used to use Virgin media a few years back - the service was okay right up until I wanted to cancel, then they made everything as difficult as possible for me to leave.
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melodiouscode
(@melodiouscode) reported
@virginmedia Yes. If you read the tweets you would see I was "trying to get a refund" not "waiting for a refund" which would imply that I don't have a final bill yet as I'm doing it "whilst still a customer".
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Kirsty Richards
(@82ladyK) reported
@virginmedia They refuse to tell me anything as my virgin media account has been disabled and I can’t check my password/ security answers. Half the calls they say I’ve passed, with same info, other calls say I’ve not passed. It’s infuriating. They just hang up on me. Probably 4 hours on calls
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thegrumpygirl 🏳️🌈🧜🏻♀️ she/her/call me Sir
(@thegrumpygirl) reported
Me: I'm going to do my taxes today. I specifically set the day aside for this. Virgin Media: Nuh uh you're not. We're going to make sure the internet keeps cutting out, and our ETA for fixing the problem in your area is 9 pm btw. WHY DO I PAY THEM SO MUCH MONEY WHYYYY
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Hayley Wells
(@binkyx0) reported
@virginmedia Internet down and intermittent AGAIN. Hamilton, Scotland. Website give 0 helpful information other than the service is down. Can someone answer me and help me get this resolved?
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Laura
(@Laura92492442) reported
@virginmedia The link is not working correctly. It does not allow me to tap screen and enter my name.
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Fede Rilli 🇮🇹🇬🇧🇪🇺
(@federilli) reported
@jaf_stream @virginmedia Same. Se1. Appalling. Can’t get through via phone either. Crap service as always.
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Kirsty Richards
(@82ladyK) reported
@virginmedia But if the system thinks the disconnection is valid, won’t that prevent the reconnection, we are almost at 4 full days no service, which is way beyond 48 hours advised on Monday.