Virgin Media

Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Cumbernauld come from postal codes G67.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cumbernauld, North Lanarkshire, Scotland 02/19/2026 11:20

February 19: Problems at Virgin Media

Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Cumbernauld, Bellshill, Bothwell, Motherwell, Falkirk, Blantyre, Uddingston, Coatbridge, Larbert and Bonnybridge.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow TV
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • Dalus93 Dale McLean (@Dalus93) reported from Cumbernauld, Scotland

    @alexasry @virginmedia Yeah I'm on 210/20 for like £40pm, but the quality and customer service recently has been shocking

  • garrett_golf Scott Garrett (@garrett_golf) reported from Glasgow, Scotland

    Is there an issue with services just now @virginmedia 🤔

  • FelixMcM Felix McMahon (@FelixMcM) reported from Kirkintilloch, Scotland

    @virginmedia This happens every weekend. Sick to death of this service.

  • jardinec Giarc (@jardinec) reported from Glasgow, Scotland

    @danfrydman @getbootstrap @Cloudflare @vmbusiness Also on VMB here. I find their DNS incredibly slow to pick up changes too. Swapped now. 👍🏻

  • fatshez Chris (@fatshez) reported from Glasgow, Scotland

    @virginmedia @McGettiganIrene City centre and no service!

  • nachoman18721 Nacho Man 🇬🇧🏐 (@nachoman18721) reported from Glasgow, Scotland

    My current Virgin Media package: £100. To renew my contract package £120. If I was a new customer £80 WHAT A JOKE. @virginmedia

  • fatshez Chris (@fatshez) reported from Glasgow, Scotland

    @virginmedia Broadband. We're at 166 Buchanan Street. Office block in Glasgow City centre. Every business in the building that uses Virgin is affected. No broadband service.

  • FelixMcM Felix McMahon (@FelixMcM) reported from Kirkintilloch, Scotland

    @virginmedia It’s not made me thought I want to cancel. I actually am. Sick fed up of your no broadband at weekends when I spend the most time at home. Get Richard Branson to fix the problem. I won’t be flying in one of aeroplanes either.

  • Jamzi James Meaney (@Jamzi) reported from Glasgow, Scotland

    @virginmedia Hi there. Since signing up for virgin media I have had very poor WiFi service. Connection dropping a lot. A resolution for this is using the super hub 3 in modem mode and connecting another router, but I’m having a lot of issues doing this

  • Dalus93 Dale McLean (@Dalus93) reported from Cumbernauld, Scotland

    No internet until Monday. Good old @virginmedia - told them I'd been having issues for weeks, was told to monitor it, THEN they say 'oh we thought it had resolved itself'... Clearly not if I'm still calling. sounded like they just wanted me off the phone asap tbh. Switching ASAP

  • evilgareth Gareth King🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@evilgareth) reported from Glasgow, Scotland

    Day ³ of no @virginmedia service & 2 engineers turn up. Not convinced as they are baffled how we got a cable to our house (it seems "you guys dug up the garden" is a mind blowing response) & while agreeing that @SGNgas messed the wires it seems "f**k knows" is all they can offer

  • Dalus93 Dale McLean (@Dalus93) reported from Cumbernauld, Scotland

    @alexasry @virginmedia Honestly can not wait to move. Just don't have the money to pay installation fees etc rn which sucks so I'm stuck with them til I do.

  • FelixMcM Felix McMahon (@FelixMcM) reported from Kirkintilloch, Scotland

    @virginmedia can you send me your phone number to cancel my subscription. I’ve changed to @sky thanks.

  • TheBuzzard1319 Colin Burrows (@TheBuzzard1319) reported from Glasgow, Scotland

    @virginmedia It was ur customer service staff that caused the problem in the first place I’m certainly not goin to be contacting virgin when they should be contacting me, I’ve lost a day off work due to the incompetence of the customer service staff

  • Jamzi James Meaney (@Jamzi) reported from Glasgow, Scotland

    @virginmedia Rebooting and factory resetting doesn’t help, unfortunately. I switch the hub to modem mode, the light goes purple like it should, connect the other router but this then shows no internet

  • CalLew14 Cal 😜🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CalLew14) reported from Bishopbriggs, Scotland

    Virgin media broadband are the ******* worst!!!! £95 a month for shite wifi think it's time to cancel these robbing bastards n get onto a better deal!

  • FelixMcM Felix McMahon (@FelixMcM) reported from Kirkintilloch, Scotland

    @virginmedia yet again your broadband is down in G66 2LS. Your service is a disgrace. I’m fed up complaining about it. I’m of to search deals on #sky

  • RossMcG91 Ross McGuinness (@RossMcG91) reported from Glasgow, Scotland

    @virginmedia Hi, the service seemed to get restored around an hour later so not all bad

  • FelixMcM Felix McMahon (@FelixMcM) reported from Kirkintilloch, Scotland

    @virginmedia you guys are ripping the ****. Phone to cancel. women tries to talk me into stay only to get transferred to technical who can’t see my hub which is the Fckn problem then you transfer me back to Brenda in cancellations who’s ****** off up the road to have her dinner.

  • FelixMcM Felix McMahon (@FelixMcM) reported from Kirkintilloch, Scotland

    @virginmedia yet again my broadband is down in G66 area @sky what deals can you offer me for tv broadband and phone. I’m paying £74 odds a month for a service that breaks down every weekend

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tonymckcopro Tony McKenzie (he / him / us) (@tonymckcopro) reported

    @virginmedia you are driving me to despair!!! If it’s not one thing it’s the other poor internet connection, apps doing work, & even poorer customer service

  • rmms1990 Ruben Santos (@rmms1990) reported

    @virginmedia no broadband since 11.30am today, but your website states that everything is fine. The only thing that is fine is my certainty that once my contract is over I am ripping every virgin media cable that I have in my house and burn them all. Awful service...

  • duranie1000 MeddazzaDuranie (@duranie1000) reported

    @virginmedia No. This is horrendous. Took 2hrs to get a reply on WhatsApp and they couldn’t help me. Gave me a number, on hold for ages and had to give up. I wish I’d never chosen virgin. My account still shows the same message

  • ManicMiner20 Manic Miner (@ManicMiner20) reported

    @virginmedia Well the service checker you mention just say there’s a known fault in the area and it’s been saying that for three hours. No other update. It would be nice to know, is this planned maintenance or is there a fault? What is the ETA for fixing it? Anything is better than silence.

  • Kirstenkat Kirsten (@Kirstenkat) reported

    @virginmedia @ChickensAndBeez If it’s anything like my area that has been constantly dropping out since 2 today you’ll claim that there is no issue in the area and it’s my hub to blame Well funny as at least 6 other people have the same issue here so clearly there is a problem.

  • Harrsiesis H. (@Harrsiesis) reported

    @virginmedia do you take pleasure in lying to your customers? It's almost as if you feed on our hope of receiving a proper service, knowing we will never have a working Internet connection. 3 weeks later and we have only had delays upon delays. Do better.

  • Suse12345 Susannah Whitten (@Suse12345) reported

    @virginmedia Yes I’ve checked and there’s no issues on the area. It’s the same situation we’ve had for a month with the Internet cutting in and out intermittently. Can we please have a webcall asap so that we can get an engineer over?

  • roibeard67 Roibeard (@roibeard67) reported

    @virginmedia That’s the problem. I can’t remember my password, I’m 72, run checks, I’m lucky I know how to turn it on. VM doesn’t care, as long as they get my money, other people can’t believe what I’m paying but that might not be for long

  • AlanSamways1 A-J-SWAYS (@AlanSamways1) reported

    @virginmedia There’s not 1 virgin van out in my area b37 ) but everyone that uses your service has none , it’s a complete joke ! If it’s not fixed by tomorrow il be calling cancellations and moving providers!

  • les_sole Les Sole (@les_sole) reported

    @virginmedia But we just get told to adjust settings and disconnect stuff. The broadband is good but the WiFi signal is poor at best