Virgin Media

Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland

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The latest reports from users having issues in Cumbernauld come from postal codes G67.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cumbernauld, North Lanarkshire, Scotland 01/23/2026 23:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Coatbridge, Falkirk, Larbert, Bonnybridge, Uddingston, Cumbernauld, Airdrie and Motherwell.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomBellshill E-mail
United KingdomGlasgow Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • zandrayeaman Zandra Yeaman (@zandrayeaman) reported from Glasgow, Scotland

    @virginmedia App not giving any different info. Can you advise when the issue will be fixed? Do I receive a discount on my bill for the lack of service? 4 days now.

  • jimnimmo60 oor Jim (@jimnimmo60) reported from Airdrie, Scotland

    @virginmedia trying to get one of my boxes switched on and your abysmal customer service has no clue to what I’m asking for. Prepare for cancellation. Disgraceful service. Over an hour on the phone.

  • alesbales Eilidh Grant (@alesbales) reported from Glasgow, Scotland

    @reganj3 @virginmedia That's not good.. so rude.. hope you get somewhere with it all soon

  • jamespa98970524 james parrott (@jamespa98970524) reported from Glasgow, Scotland

    @virginmedia unable to get a contact number, internet has been down for 2 days. Online only offers technician for Wednesday 27th… both work from home !!! HELP

  • ChrisyCee90 ChrisyCee90 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ChrisyCee90) reported from Glasgow, Scotland

    @BillbobGaming @virginmedia Nope. It's pissed me ******** off as I was really looking forward to it! I've been waiting 2 weeks to find out what was in this castle 😭

  • gazstevo Garry Stevenson (@gazstevo) reported from Birkenshaw, Scotland

    Seriously @virginmedia , after your phones not working for two days, you put me on hold for 45 minutes then hang up. Anyone would think you are purposely making it hard for customers who want to leave.

  • jpathariya Jitendra Pathariya🇮🇳🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jpathariya) reported from Glasgow, Scotland

    Can you please check and help to sort this out? It's really disappointing that wrong information was provided to me to take my consent for upgrade. If I knew the correct benefits, I would have explored other options. @virginmedia

  • Kirstym82kirsty Kirsty (@Kirstym82kirsty) reported from Motherwell, Scotland

    @virginmedia unfortunately I don't have 2 days to spend waiting on getting through Watts app is taking upto 5 days for a reply the issue is an overheating router so why can't you just send one

  • zandrayeaman Zandra Yeaman (@zandrayeaman) reported from Glasgow, Scotland

    @virginmedia No, it keeps saying check for updates but there is no update and issue with the broadband not changed. This is day 4.

  • GaryFrancolini Gary Francolini (@GaryFrancolini) reported from Glenmavis, Scotland

    @Ofcom this is not the first time we’ve had issues with @virginmedia and they never seem to investigate complaints properly. Any advice on what we can do about this?

  • pollyc15 Pauline Campbell (@pollyc15) reported from Cambuslang, Scotland

    @virginmedia you cancel my netflix subscription as well as other customers.i start WhatsApp message and 4 hours later you offer me a worse off package. Do you add VAT to the 13.99 you charge me

  • kchalmers_x 𝙆𝙞𝙧𝙨𝙩𝙮 𝘾𝙝𝙖𝙡𝙢𝙚𝙧𝙨 🫧 (@kchalmers_x) reported from Kirkintilloch, Scotland

    @virginmedia not had wifi since last night, bills paid so issue is on your end… what’s going on?

  • jimnimmo60 oor Jim (@jimnimmo60) reported from Airdrie, Scotland

    @virginmedia disgraceful customer customer service from you. Trying to sort your mistake and being hung out out to dry. Prepare for cancellation. Almost 90 minutes on the phone and still being told to wait. Total disrespect for a long time customer. No more.

  • AG_Developer Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland

    Sorry folks for the very sudden end of stream, @virginmedia is doing works in my area and that means until 2024, every 4th of the month my inet will go down. Today and 2 days ago where exceptions to prepare for the works. Sorry folks!

  • PMartin1888 Paul Andrew martin (@PMartin1888) reported from Glasgow, Scotland

    @virginmedia the absolute worst service in the world, awful. Dont use them, very very difficult to deal with. Happy to let you at to account via the app, but if you need to reduce as we can't no longer afford it. It's a total nightmare, calls waiting. Difficult difficult

  • celticghirl_bee Bee 🍀💚 !! (@celticghirl_bee) reported from Motherwell, Scotland

    @virginmedia Your WiFi is absolutely horrendous. Sick of phoning about it. Got a booster and honestly it's made no difference whatsoever. Working from home and constantly being cut off when in meetings. Going to cost me my job at this rate. Ongoing issues for months. Ridiculous

  • JemimaFr 🇺🇦Fck Putin C.S.C🇺🇦 (@JemimaFr) reported from Cambuslang, Scotland

    @virginmedia any danger of my broadband working at some point today? Service is absolutely abhorrent

  • lene2104 Eileen McGovern (@lene2104) reported from Glasgow, Scotland

    @virginmedia can someone answer me why I have spent 48hours trying to help downgrade my cousin package with you and we just get passed around different departments? Today alone we have been transferred 8 times and so far call time all time 4 hours 35mins 😡😡

  • PMartin1888 Paul Andrew martin (@PMartin1888) reported from Glasgow, Scotland

    @virginmedia Had to many difficult moments, with customer service, plus the Internet drops out every day without fail. Im cancelling at first opportunity

  • PhilAnslow12 Phil Anslow (@PhilAnslow12) reported from Motherwell, Scotland

    @virginmedia I did call but the customer service put the phone down on me

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BittlestonePaul Paul Bittlestone (@BittlestonePaul) reported

    @joebarnard Clearly, you've never been in a Virgin run store or rented their "services". Virgin Media aside, every one has gone bust after been sold off to suckers.

  • OrangesCanKill Danny (@OrangesCanKill) reported

    @virginmedia it's been 7+ days now since I raised the issue about not being able to login reset or receive emails for my VM account. Disappointing really considering I've had the Internet for over a month now and still zero access.

  • jenbo_29 Jen 💙 (@jenbo_29) reported

    @virginmedia so glad we had this rubbish put in today! Has worked the grand total of three hours all day!!! This is sooooo bad. I’m furious that we’ve wasted our time with this and my husband that works from home has zero internet 4 tomorrow! Brilliant just brilliant virgin 😡

  • markmccallum13 Mark McCallum (@markmccallum13) reported

    @virginmedia @richardbranson Been waiting since Sept to have broadband installed still no answers Complaint reference: C-161222581

  • 75Jenontherun Jenny Moon (@75Jenontherun) reported

    @virginmedia I appreciate your help John but unfortunately I do not believe Virgin are working hard to fix it. I have seen no Virgin engineers locally and 5 days does not appear to be working hard..

  • gazzhook2 Gary J Jones (@gazzhook2) reported

    @virginmedia Has your quick pay and billing areas of your site gone down? I've tried multiple times to pay my broadband bill through the app and the full website, but it keeps telling me there's a problem and to try again. Can't pay, can't view my bill.

  • DwagonC Dwagon-Chef 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DwagonC) reported

    @PlaterRoger @virginmedia Lost the will to live!. Visual so far is poop.. oh wait.. another pause. Yup. It’s definitely female!! (Gawd please stop that god awful lift music!)

  • pbendoscopist Jon Potts (@pbendoscopist) reported

    @Chawkes80 @VodafoneUK Pretty rubbish Ches. Sadly the competition aren’t much better. I thought I knew what unreliability was after running old Jags, but that was before signing up to @virginmedia currently enjoying the novelty of functioning broadband after the latest 5 day outage

  • thedelboy Derek Turpin (@thedelboy) reported

    @virginmedia Cancellation if I'm not getting the service I'm paying for then I don't see why I should pay.

  • AdamT69 Adam (@AdamT69) reported

    That #CosmicGirl #LauncherOne live feed is piss poor. All that cash Beardy Branson has filched offshore for a second rate Virgin Media internet connection and we can't get a decent steam? ******. Hope his island sinks.