Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
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The latest reports from users having issues in Cumbernauld come from postal codes G67.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Falkirk, Cumbernauld, Coatbridge, Larbert, Bonnybridge, Uddingston, Airdrie and Motherwell.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
@virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom
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bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
Hey @virginmedia it’d be pretty cool if you guys fixed my internet at some point. Like i know I’ve only spent £30 trying to call you guys and I did get to speak to this nice angry man on your support line who hung up on me immediately (which is a bargain)
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princealbertofmonaco
(@WeeLemLug) reported
from
Glasgow, Scotland
@virginmedia An absolute joke of call , Your advisor just told me to cancel my full contract !! He was laughing and joking with people whilst on the call to me , Can someone please call me ?
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Willem_Wikkelspies
(@spongebath63) reported
from
Dennistoun, Scotland
@virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!
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don mackeen
(@donmackeen) reported
from
Glasgow, Scotland
@virginmedia Service still screwed up, any ideas when this will be fixed @virginmedia?
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don mackeen
(@donmackeen) reported
from
Glasgow, Scotland
@virginmedia The service checker tells me either nothing, or - as in the screenshot - something completely contradictory. There is no way to communicate with anyone and yet, strangely enough, you still charge me for a service which only works intermittently.
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bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
@virginmedia He treated me like I was stupid. Turned it off and on again and replugged the wires, he replaced the box and left. I mean I am stupid but there really was no need @virginmedia
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#YesScots Prisoner X Scotland Just Another Human
(@WYesscots) reported
from
Airdrie, Scotland
@tristanpw1 @virginmedia @RishiSunak By dipping into One's personal wealth of £700++ million accrued by robbing the ordinary poor blind & the odd global financial crash or one's O/s Tax haven accounts imho like me Tory m8s.
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don mackeen
(@donmackeen) reported
from
Glasgow, Scotland
@virginmedia had the technician come out today after days of patchy service. Got the hub changed, and ... Service still terrible. And now I'm to wait "24 hours"...
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Willem_Wikkelspies
(@spongebath63) reported
from
Dennistoun, Scotland
@virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!!!!!!!!!!!!
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Hugh Moan 💙
(@weeshug72) reported
from
Glasgow, Scotland
@virginmedia The solution is leaving so I don't have to use more electricity.
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don mackeen
(@donmackeen) reported
from
Glasgow, Scotland
@virginmedia That's useless. The service comes and goes, so you won't compensate me. And if have to deal with a "service" that continually cuts out
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oor Jim
(@jimnimmo60) reported
from
Airdrie, Scotland
@O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.
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bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
@virginmedia The ‘step by step help’ doesn’t help. It tells me thing I already know - restart hub check connections, reset.
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bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
@virginmedia As I said earlier, I’ve had no internet for the past month and continue to be charged. I can’t use most of your support services as I’ve never been sent any of my customer information @virginmedia
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Scottish
(@Scottish720) reported
from
Skinflats, Scotland
@virginmedia I don’t know how you can send out a letter that says our prices are going up but won’t effect you till the end of the of your current price fix /contact then we called up to enquire about it to find out it would actually go up in may absolutely ridiculous
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bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
@virginmedia The checks tell me there are issues. regardless I don’t really care about wider issues in my area. I’ve been sent in a loop for the past month and it’s still broken, I’ve been paying for this time and not receiving a service - this is not the first time either @Ofcom
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Louise Hamilton
(@louham74) reported
from
Grangemouth, Scotland
@virginmedia I just phoned again and was told they cannot order for me. So close to just cancelling this shoddy service 🤬
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Alexander Adair 🌙
(@AlexxAdair) reported
from
Glasgow, Scotland
@virginmedia Literally calling to cancel my package and I can’t get through
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Willem_Wikkelspies
(@spongebath63) reported
from
Dennistoun, Scotland
@virginmedia I'm trying to contact the customer care number but I'm told thar calls are not being connected to that number (789) I'm then told to call 789 to speak to a team member...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anhkle
(@Anh_khuat) reported
@virginmedia why do they make it impossible to contact when your internet doesnt work. **** online checks telling me my network is fine when it clearly isnt fine
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Viscount Kingston
(@JohnBSylvester) reported
@virginmedia No...this needs correcting NOW; this isn’t the first time we’ve had problems with Virgin and your customer service sucks!
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Mark Wayne Tidmas
(@Tiddo_28) reported
@virginmedia sort it out guys. Never get my speed on internet and now have just lost everything all together!
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Nazanin Ashkboos
(@AshkboosNazanin) reported
@virginmedia I constant have to reset my WiFi box because it either doesn’t connect or it’s not strong enough. Even being in the same room as the box. I’ve even had the box changed still nothing. Now the prices have gone up for me to have the same problem with higher expenses!
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TJ
(@1000_tjc) reported
@virginmedia Our complaints were continually having terrible broadband and service over many months. We resolved matter ourselves in the end. Promised recompense for lost service. That never happened. Need to speak to someone. Letter saying you can’t contact us is incorrect
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Viscount Kingston
(@JohnBSylvester) reported
@virginmedia If there is a medical emergency and he cannot call for help YOU WILL BE HELD RESPONSIBLE
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Ms Mena-Love
(@Misseymystica) reported
@virginmedia It said 6pm, it’s now 8pm! It’s been like this all day. I tried working remotely on the terrible broadband, exhausted my mobile data and missed two meetings. It was a bright and sunny day and spent it praying over WiFi. 😔😔😔
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lottie
(@lottieelson_) reported
@virginmedia Provide a better service and compensation for lost service under 48 hours, never known anything so poor
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Devour Snøwy
(@DevourSnowy) reported
@DevourYahb @virginmedia @bt_uk were always down in mine so i switched to virgin😬
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JxTechy
(@JxTechy) reported
@virginmedia The text service is also broken, it just keeps going in a loop asking me the same questions. Also is that like open now?