Virgin Media outages and service status in Cumbernauld, Scotland

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cumbernauld, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Cumbernauld, Airdrie, Coatbridge, Bishopbriggs, Motherwell, Bellshill, Bothwell, Falkirk, Alloa, Grangemouth, and Bonnybridge.

City	Problem Type	Report Time
Glasgow	Internet	7 hours ago
Glasgow	Internet	1 day ago
Glasgow	Wi-fi	1 day ago
Glasgow	Internet	2 days ago
Glasgow	Total Blackout	2 days ago
Glasgow	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

• 
  David A (@tofolo_1) reported 40 seconds ago from Glasgow, Scotland

  @virginmedia Perhaps if you read my messages? 1st message said I don't have a land line. 0345 is 30p a minute on O2 PAYG (your merger partner) This is a sign of customer service to come. I will cancel before my connection date. Thanks for confirming my fears about virgin.

• 
  David A (@tofolo_1) reported 4 minutes ago from Glasgow, Scotland

  @virginmedia how do I contact the help team? Recently joined and trying to setup billing / online account says to call you. But 0345 is 30p a minute. Can't find webchat, can't find text thing, don't have a live landline yet. I can access the dark web easier!

• 
  dios mio la creatura 🏳️‍🌈🇺🇦 (@lordofanywhere) reported 8 minutes ago from Glasgow, Scotland

  @virginmedia is a complete and utter joke in Glasgow. Apparently there is a fault and won’t be resolved until January 5th. On Twitter, they redirect us to the service status page, which is “experience some problems” and we can’t check service status. Compensation is in order.

• 
  Arek Kwapis (@AG_Developer) reported 9 minutes ago from Falkirk, Scotland

  God damn it @virginmedia, another day another outage. This is becoming a really really sick joke. Just because most people sleep at night doesn't mean others like me don't have work to do

• 
  Elaine Byrne (@ElaineB50245734) reported 9 minutes ago from Glasgow, Scotland

  @virginmedia I have a complaint and cannot find a email address for it

• 
  Banjo (@Chban1967) reported 10 minutes ago from Glasgow, Scotland

  @virginmedia Absolute shambles of a company with absolute zero customer care. Phone up and agree a contract only to get something totally different phone to complain they tell you the phones getting cut off, the goalposts get moved continuously, communication atrocious. AVOID!!!

• 
  The Lanarkshire Laird (@Lshire_Laird) reported 10 minutes ago from Motherwell, Scotland

  So @virginmedia broadband and tv appears to be down (again) for hours and their webpage to check service status is offline. I’m currently having to connect my work laptop to my personal phone just to work. This is not good!

• 
  james parrott (@jamespa98970524) reported 13 minutes ago from Glasgow, Scotland

  @virginmedia unable to get a contact number, internet has been down for 2 days. Online only offers technician for Wednesday 27th… both work from home !!! HELP

• 
  Louise Hamilton (@louham74) reported 14 minutes ago from Grangemouth, Scotland

  @virginmedia your customer service is shocking! A sure way to loose customers 🤬🤬🤬

• 
  Ian MacQuarrie (@MekQuarrie) reported 17 minutes ago from Cumbernauld, Scotland

  Anyone else experiencing terrible broadband with @virginmedia right now? Getting into a second week now... 🤷

• 
  bristian cungay (@ChristianBunga7) reported 25 minutes ago from Glasgow, Scotland

  @virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom

• 
  Alan 🍀 (@bhoy_al) reported 25 minutes ago from Glasgow, Scotland

  Never ever going with Virgin Media again. Internet has been down for nearly 24 hrs, and it's been down nearly everyday for at least 1-5 hours over the course of the last week or two.

• 
  rach ✨ (@seawxy) reported 26 minutes ago from Motherwell, Scotland

  been trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of house 🖕🏽

• 
  Rab Lynch (@rablynch4) reported 31 minutes ago from Glasgow, Scotland

  @LynneLang3 @virginmedia Aye the cheek will help, apologise you ungrateful jerk

• 
  Kirsty (@Kirstym82kirsty) reported 39 minutes ago from Motherwell, Scotland

  @virginmedia unfortunately I don't have 2 days to spend waiting on getting through Watts app is taking upto 5 days for a reply the issue is an overheating router so why can't you just send one

• 
  The Lanarkshire Laird (@Lshire_Laird) reported 44 minutes ago from Motherwell, Scotland

  Hi @virginmedia after 2 weeks of repeated calls and being promised a new remote ordered each time when it wasn’t, I finally reached a customer service agent called Maciej Betnat who took the time yesterday and today to help. He is great & I want to see that this is recognised. 👏🏻

• 
  Kirsty Learmonth (@kl7582) reported 48 minutes ago from Glasgow, Scotland

  @virginmedia Trying to get help with tv box, no online help through the live chat? Can you assist please

• 
  Wilson (@wilsonfkp) reported 51 minutes ago from Glasgow, Scotland

  @virginmedia I guess it's being restored, I'm on a wired connection and last night and early this morning was like connecting and disconnecting, a bit unstable but I guess your team is working on it

• 
  Zandra Yeaman (@zandrayeaman) reported 52 minutes ago from Glasgow, Scotland

  @virginmedia App not giving any different info. Can you advise when the issue will be fixed? Do I receive a discount on my bill for the lack of service? 4 days now.

• 
  princealbertofmonaco (@WeeLemLug) reported 59 minutes ago from Glasgow, Scotland

  @virginmedia An absolute joke of call , Your advisor just told me to cancel my full contract !! He was laughing and joking with people whilst on the call to me , Can someone please call me ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martinayres65@outloo (@Martinayres65o1) reported 6 minutes ago

  @virginmedia You passed me on to your customer service team. They arranged for a manager to ring me yesterday at 3:00pm who failed to do so

• 
  Aidan Costello (@aidan_codtello) reported 7 minutes ago

  @entrustTMF @virginmedia I've done a postcode check and it says intermittent problems. My daughter says if it doesn't improve she can go back to her flat as it isn't too far away. We are in London. We signed up for virgin party as they were to pay £50 incentive to use & my father for both of us signing

• 
  Aidan Costello (@aidan_codtello) reported 8 minutes ago

  @entrustTMF @virginmedia Needless to say neither of us have ever seen the £50. I had terrible broadband from them for many years and don't know why I was foolish enough to go back.

• 
  Jonny Cave (@JonnyCave) reported 9 minutes ago

  @virginmedia shocking service tried to raise a complaint took 1 hour over webchat person dealing with it still couldn't grasp it left chat after an hour you don't even have a complaints email utterly pathetic company Ombudsman it is gone on too long

• 
  CrankyGeek (@pepetideo) reported 15 minutes ago from Oxford, England

  @virginmedia @FuzziePieRat Yes.. And how ****** up is it that you treat your existing paying customers so badly they have to attempt to do these hacks to get what you are freely giving away to new customers?

• 
  Jade (@jadelr_) reported 17 minutes ago

  @virginmedia hi I was supposed to receive a replace box today but I haven’t yet and no tracking. Could you help please

• 
  1965 Blue 1878 (@noimspartakus) reported 23 minutes ago

  @virginmedia trying to contact customer services but your system wont recognise my acct no, absolute joke!!!!!

• 
  Lord Kieran J Ball (@kbally23) reported 25 minutes ago

  @virginmedia Thanks for coming back no same issue loads to ticketmaster and then states you have to click the link and it takes you back to the same screen, nevermind never happened before ill have to wait to buy on friday

• 
  Lord Kieran J Ball (@kbally23) reported 29 minutes ago

  @virginmedia is there an issue with priority tickets for Joan jett it just wont load for buying in Leeds #o2priority

• 
  Neil Brearley (@Fatfingers1976) reported 30 minutes ago

  @virginmedia I have wasted half my day trying to get TNT sports on for the football. I now have to wait and have been told that it may still not be on. Your chat people are not helping. Please sort out my issue.