Virgin Media

Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland

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The latest reports from users having issues in Cumbernauld come from postal codes G67.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cumbernauld, North Lanarkshire, Scotland 01/26/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Cumbernauld, Bellshill, Coatbridge, Larbert, Bonnybridge, Uddingston, Airdrie and Motherwell.

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City Problem Type Report Time
United KingdomGlasgow E-mail
United KingdomFalkirk TV
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow TV
United KingdomCumbernauld TV

Community Discussion

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Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • chaz1510 Charlene Durham (@chaz1510) reported from Bishopbriggs, Scotland

    @virginmedia 50 mins and counting Iv been in a queue to get through to customer services! This is what I want on a Friday night 👌🏼 ....still waiting

  • FraserWilson95 Fraz🍓🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🎗 (@FraserWilson95) reported from Glasgow, Scotland

    My @virginmedia internet service is now down for the third consecutive day in Glasgow and yet again I’m having to tether to my phone’s data to be able to work from home. This is woeful service when so many are working from home relying on their internet - get it sorted!!!

  • ayenaebotherpal ⓄⒷ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ayenaebotherpal) reported from Birkenshaw, Scotland

    So sick of @virginmedia and their stupid c130 error code. Constant. Absolute worst. And their **** WiFi. Useless.

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    It appears @virginmedia can't communicate with it's customers. Perhaps @Ofcom and @BBCWatchdog would like to investigate how their inability to provide customer service is affecting customers ability to work during a pandemic.

  • madblack65 Madeleine Black (@madblack65) reported from Glasgow, Scotland

    @Interestedpty @virginmedia Who should I change to that actually gives a good service? 🤔🤔

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    @virginmedia ok virgin I have had no service all day, I can't get through to you. I need broadband for work what are you doing about this, your customer service is a shambles so far.

  • LBuik lisa buik (@LBuik) reported from Glasgow, Scotland

    @virginmedia how can I speak to someone I gave major issue with internet connection #maybetimetomove

  • ya_diks Adrienne (@ya_diks) reported from Coatbridge, Scotland

    @virginmedia can’t seem to get logged into my account on your website or app on both pc and mobile. It just keeps reloading the main page to login again

  • Larousse1968 thecontrarian (@Larousse1968) reported from Glasgow, Scotland

    @virginmedia can you tell me how to contact customer services please

  • YvonneDevlin2 Yvonne McAnenay Devlin (@YvonneDevlin2) reported from Glasgow, Scotland

    @virginmedia area 28 no service how long until it’s up and running please

  • MichaelBarnet18 Michael Barnett (@MichaelBarnet18) reported from Glasgow, Scotland

    @virginmedia hey there, I can’t pick up any emails tonight. Is there a problem in the Glasgow area? Thanks, Michael

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    @virginmedia no broadband for the second day. No information or customer service. People have to work you know.

  • AMontguire Andrew Montguire (@AMontguire) reported from Glasgow, Scotland

    @virginmedia Need help with my account now being charged more for the same services

  • steve2theizzO Steve (@steve2theizzO) reported from Falkirk, Scotland

    What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    @virginmedia another day another virgin outage. It's getting really annoying.

  • BrittenyCox Britteny Gibson (Cox) (@BrittenyCox) reported from Glasgow, Scotland

    @virginmedia It's now been over a month and still no resolution to the complaint I filled. We are being over charged yet again. Can someone please get in touch directly regarding this complaint please.

  • chaz1510 Charlene Durham (@chaz1510) reported from Bishopbriggs, Scotland

    @eastbelfastgirl @virginmedia How bad is that! Honestly I appreciate staff are working from home but they are quick taking your money!

  • ayenaebotherpal ⓄⒷ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ayenaebotherpal) reported from Birkenshaw, Scotland

    @virginmedia I’ve now resorted to. Connecting my tv to my mobile phone data in order to watch Netflix etc as the connection from you is so bad and cuts out every few minutes. Is anything being done about this? What we actually paying for?

  • madblack65 Madeleine Black (@madblack65) reported from Glasgow, Scotland

    Unbelievablely poor customer service from @virginmedia Was waiting on phone for ages and spoke with me to be told my husband has to come home from work to deal with it!!! Day 2 no WiFi and I’m working from home and daughter finishing masters online 😤😤😤

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    Despite @virginmedia increasing it's prices they continue to disrespect customers. We have had no broadband for 2 whole days, no response. I have been on the their website asking for help to enable me to work during a pandemic, nothing helpful. One the phone for 45 mins and????

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Brooksy1982 Victoria Robson (@Brooksy1982) reported

    @virginmedia your service is absolutely shocking. Avoid at all costs 😡

  • pipkinsp p hartley (@pipkinsp) reported

    @virginmedia I know there’s an issue without calling or going online I’ve not had a landline for 3 days 🙄 but you’ll still take my money 🤬🤬

  • brysatra 𝓂 𝒶 𝓎 𝒶 𝓇 (@brysatra) reported

    @virginmedia Yeah, it only took an hour and multiple phone calls to cancel an appointment. Great job VM. 👍🙄

  • Sparklymanda sparkles (@Sparklymanda) reported

    @virginmedia My only issue is it won’t let me call out and there’s no one else around to use their phone.

  • Victoriahollie3 @vickybarking@mastondonapp.uk (@Victoriahollie3) reported

    @middlemoo @virginmedia I'm **** at maths but I reckon that's around a 8% increase. It's outrageous.

  • ScotHayes_ Scot Hayes (@ScotHayes_) reported

    @virginmedia None that I know about. But im paying for 516mbps and an upload speed of 35mbps but only getting 100mbps and 20mbps at the wifi router. So you are failing to provide the service im paying for!!

  • mattyremf Matthew Olliver (@mattyremf) reported

    @virginmedia how come it is impossible to get through to your cancellations team or even cancel a service with you. Dropped calls, evasive tactics constantly requoting this and package that. WhatsApp is worse than calls.

  • OscarHoyle Oscar 🌷 (They/Them) (@OscarHoyle) reported

    @WhiskyWizard31 @virginmedia EE are brilliant here. Most importantly they have amazing customer service which was the reason we left VM. We downgraded speed to 73MB/S but I've hardly noticed any difference, also the 73MB/S seem more consistent as VM would often drop quite slower.

  • yellocarse10 Judith Ashforth (@yellocarse10) reported

    @virginmedia still waiting for my internet to be connected, have a contract that should have started 18 November 22!! Raised a complaint which had duly closed by Virginmedia with no resolution offered!! Even emailed direct to CEO Lutz Schuler with no response!!

  • word_me_ Me (@word_me_) reported

    @virginmedia thanks virgin Due to an administration error by yourselves my service cant be installed today even tho we have informed you about the error