Virgin Media outages and service status in Cumbernauld, Scotland

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cumbernauld, Scotland

The most recent Virgin Media outage reports came from the following cities: Bellshill, Glasgow, Motherwell, Falkirk, Airdrie, Alloa, and Bonnybridge.

City	Problem Type	Report Time
Falkirk	E-mail	7 minutes ago
Bellshill	TV	6 hours ago
Glasgow	Internet	7 hours ago
Glasgow	Internet	9 hours ago
Motherwell	Wi-fi	11 hours ago
Glasgow	Internet	23 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

• 
  Joan Murdoch (@ThistleTigger) reported 2 seconds ago from Dennistoun, Scotland

  @virginmedia No, it's not fixed. Same thing happening now as it did yesterday. Alexa cannot connect to Internet, yet my phone can. Echo Dot has been checked and is fine so problem is with @virginmedia

• 
  Elaine Byrne (@ElaineB50245734) reported 1 minute ago from Glasgow, Scotland

  @virginmedia I have a complaint and cannot find a email address for it

• 
  Alan 🍀 (@bhoy_al) reported 9 minutes ago from Glasgow, Scotland

  Never ever going with Virgin Media again. Internet has been down for nearly 24 hrs, and it's been down nearly everyday for at least 1-5 hours over the course of the last week or two.

• 
  ChrisyCee90 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ChrisyCee90) reported 11 minutes ago from Glasgow, Scotland

  @BillbobGaming @virginmedia Nope. It's pissed me ******** off as I was really looking forward to it! I've been waiting 2 weeks to find out what was in this castle 😭

• 
  John Malcolm McMenemy (@AberJohnny) reported 12 minutes ago from Denny, Scotland

  @ScotsSaboteur @DeMcbot @virginmedia Supposedly fixed then went down again.

• 
  Loraine Riddick (@LoraineRiddick2) reported 19 minutes ago from Glasgow, Scotland

  @virginmedia any chance you can contact me regarding my house phone which hasn’t worked for 7weeks. Have written to Sunderland and spoken to robots, and constantly get told to dial 151 which I can’t as house phone line is the problem!ty

• 
  𝙆𝙞𝙧𝙨𝙩𝙮 𝘾𝙝𝙖𝙡𝙢𝙚𝙧𝙨 🫧 (@kchalmers_x) reported 20 minutes ago from Kirkintilloch, Scotland

  @virginmedia not had wifi since last night, bills paid so issue is on your end… what’s going on?

• 
  Anne Marie McPhee (@nuttynanaannie) reported 25 minutes ago from Motherwell, Scotland

  @virginmedia Can anyone advise when I will have Internet. Been down since early hours and I return to work from home tomorrow. J6st says there's intermittent connection issue.

• 
  Zandra Yeaman (@zandrayeaman) reported 29 minutes ago from Glasgow, Scotland

  @virginmedia No, it keeps saying check for updates but there is no update and issue with the broadband not changed. This is day 4.

• 
  Mhairi Phillipson 💙 (@lucken_fiddler) reported 32 minutes ago from Glasgow, Scotland

  @virginmedia I have had no broadband in G75 8 area of East Kilbride since 10.30pm on 3/11. We've had 4 rolling fix times which now says 14.15 today. tried your WhatsApp - told you are not taking anymore fault reports. Can you give honest fix time please?

• 
  bristian cungay (@ChristianBunga7) reported 32 minutes ago from Glasgow, Scotland

  @virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom

• 
  Willem_Wikkelspies (@spongebath63) reported 33 minutes ago from Dennistoun, Scotland

  @virginmedia I'm trying to contact the customer care number but I'm told thar calls are not being connected to that number (789) I'm then told to call 789 to speak to a team member...

• 
  Louise Hamilton (@louham74) reported 39 minutes ago from Grangemouth, Scotland

  @virginmedia I just phoned again and was told they cannot order for me. So close to just cancelling this shoddy service 🤬

• 
  graeme Tannahill (@graemeT2010) reported 43 minutes ago from Glasgow, Scotland

  @O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help @virginmedia

• 
  David Sandilands (@DNSandilands) reported 47 minutes ago from Falkirk, Scotland

  @virginmedia Yeah but then I realised you can't use a 192.168.1.x network with the hub either 🙃 so sadly into modem mode it goes.

• 
  rach ✨ (@seawxy) reported 48 minutes ago from Motherwell, Scotland

  been trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of my house 🖕🏽

• 
  AR #55 (@G1NG355) reported 54 minutes ago from Glasgow, Scotland

  @virginmedia that's us done with you guys.. We've been a customer of 30 years and incompetent staff have completed f*cked up.

• 
  don mackeen (@donmackeen) reported 54 minutes ago from Glasgow, Scotland

  @virginmedia That's useless. The service comes and goes, so you won't compensate me. And if have to deal with a "service" that continually cuts out

• 
  Willem_Wikkelspies (@spongebath63) reported 58 minutes ago from Dennistoun, Scotland

  @virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!

• 
  Anne Marie McPhee (@nuttynanaannie) reported 58 minutes ago from Motherwell, Scotland

  @virginmedia Hi, my broadband is down again, the same result intermittent connection but I've no app access I.e netflix etc. Any idea the problem and when it will be fixed?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Berk (@trapdoor456) reported 53 seconds ago

  Switching from @virginmedia today, going for just broadband with YouFibre & saving £70 a month for a speed more than 3x what Virgin wanted £10 a month more for. Hoping it does what it says, but Virgin service & Customer Service have been diabolical this year. Anyone use YouFibre?

• 
  Adam Spooner (@aspoone2) reported 5 minutes ago

  @virginmedia what an awful service New customer and already regretting it Virgin cancelled previous service 3 days in, 2 visits and 3rd booked but still no broadband What a shambles

• 
  B (@langers777777) reported 5 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt You have to play VM at their own game, I have been with them since the days of telewest. Once your contract comes to an end, cancel, within the 30 day cancellation they’ll call you with a new customer offer, works everytime.

• 
  Berk (@trapdoor456) reported 9 minutes ago

  @njjea @MrsGuiltyRage @virginmedia I went on a compare site & looked at reviews for stability & customer service etc Tbh with the shite ive had with Virgin the last 6 months, id have gone with Big Bobs Bastard Broadband to get away from em!

• 
  Liam Moran (@lpearsemoran) reported 11 minutes ago

  @Rugby_Scoop @daphmc_ @virginmedia 100% Crap

• 
  TheWho87 (@TheWho87) reported 12 minutes ago

  @virginmedia Why? The fact that the internet was working with a VPN meant it wasn't an issue on my end, it was an issue on your end, plus it's working now, so you seem to have fixed the issue already.

• 
  Urban Groove (@Urban__Groove) reported 13 minutes ago

  Next time virgin media ring me from Bangladesh or any Asian country im going to put the phone down on them, I can't understand a dam word you are saying 😡 @virginmedia

• 
  Dmitriy Lobov (@DymDymok) reported 13 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt 18 years? Man, has it never occured to you to check what alternative were?

• 
  Alan Roberts (@AlanRob68902430) reported 14 minutes ago

  @virginmedia @RA0307J your scammers everyone has seen how you operate and where find for those practises how many peoples credit file did you irrevocable damage for late payment of a phone bill?, I've been a virgin media customer since its inception as " Blue yonder" I have just terminated my contract and put here in text " come collect your router" I'm disabled and won't be going anywhere to post it back to you take this as LEGAL NOTICE of the same, now I've moved fully to @EE unlimited tarrif and using my s26 ultra as my hotspot currently have a film on TV and using my tablet via said hotspot, virgin scammers are finished.

• 
  Moots (@JJMootts) reported 14 minutes ago

  I swear @virginmedia have to be the most frustrating company to deal with ever!! Absolutely useless customer service.