Virgin Media outages and service status in Cumbernauld, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 4 outage signals in the last 24 hours around Cumbernauld, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 20, 12:15 PM GMT+1.
- Internet (60%)
- Wi-fi (20%)
- TV (11%)
- Total Blackout (5%)
- E-mail (2%)
- Phone (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 20: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cumbernauld, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Bellshill, Falkirk, Airdrie, and Alloa.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 42 minutes ago |
|
Glasgow
|
Internet | 8 hours ago |
|
Glasgow
|
TV | 15 hours ago |
|
Glasgow
|
TV | 15 hours ago |
|
Glasgow
|
Internet | 1 day ago |
|
Glasgow
|
Internet | 2 days ago |
Nearby cities with recent reports
20 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Declan Robb🍀 (@DeclanRobb) reported from Airdrie, Scotland@virginmedia absolute joke , internet not working again
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Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia Thanks. I'll try that. When I do a status check it flags Tivo right away but shows no issues with broadband or phone when I then run a broadband check it says there's an intermittent fault in my area. !
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Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia Hi, my broadband is down again, the same result intermittent connection but I've no app access I.e netflix etc. Any idea the problem and when it will be fixed?
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Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland@virginmedia I’ve phoned numerous times and had to hang up as constantly kept waiting, but will try again this evening when it might be easier to speak to someone
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Banjo (@Chban1967) reported from Glasgow, Scotland@virginmedia Absolute shambles of a company with absolute zero customer care. Phone up and agree a contract only to get something totally different phone to complain they tell you the phones getting cut off, the goalposts get moved continuously, communication atrocious. AVOID!!!
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Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland@virginmedia I'm trying to contact the customer care number but I'm told thar calls are not being connected to that number (789) I'm then told to call 789 to speak to a team member...
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Simone Pirastu (@Pirastu88) reported from Glasgow, Scotland@virginmedia Yes, I did. I must wait 24 hours to see if they solved my problem. Thank you very much 🙃
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ChrisyCee90 🏴 (@ChrisyCee90) reported from Glasgow, Scotland@BillbobGaming @virginmedia Nope. It's pissed me ******** off as I was really looking forward to it! I've been waiting 2 weeks to find out what was in this castle 😭
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Claire Webster (@claireWeb) reported from Glasgow, Scotland@virginmedia is there an issue with G3 area of Glasgow? Service checker not working either?
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Simone Pirastu (@Pirastu88) reported from Glasgow, Scotland@virginmedia Nothing, same problem. I tried from laptop and from the phone.
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Hugh Moan 💙 (@weeshug72) reported from Glasgow, Scotland@virginmedia The solution is leaving so I don't have to use more electricity.
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Fiona Sandford (@sandford_fiona) reported from Glasgow, Scotland@virginmedia no broadband for hours now in G20 - can you help?
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Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland@virginmedia Unfortunately no. I've spoken to multiple agents all day and an engineer is scheduled for tomorrow. If it isn't intermittent outage, it's a massive speed decrease (currently getting 50Mbps down/3Mbps up on a Gig1 line, usually 800Mbps down/55Mbps up)
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don mackeen (@donmackeen) reported from Glasgow, Scotland@virginmedia That's useless. The service comes and goes, so you won't compensate me. And if have to deal with a "service" that continually cuts out
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rach ✨ (@seawxy) reported from Motherwell, Scotland@virginmedia no, i’ve not received a resolution. someone contacted me regarding the complaint, then when i responded, they have just ignored it. the complaint is regarding incorrect billing and poor customer service.
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Algerish Lass 🏴💚 (@NasceraMahria) reported from Airdrie, Scotland@virginmedia honestly your service is shite
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Alexander Adair 🌙 (@AlexxAdair) reported from Glasgow, Scotland@virginmedia It wont even let me run a speed test. When I go to status check it says no problem found but when I call I says intermittent issues??
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Zandra Yeaman (@zandrayeaman) reported from Glasgow, Scotland@virginmedia No, it keeps saying check for updates but there is no update and issue with the broadband not changed. This is day 4.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tejal Patel (@tejal_13) reported@sandspope @virginmedia Useless company. Awful customer experience
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doozerlyn (@doozerlyn) reported@YouMadBruv3r @virginmedia Check on their service checker page.... Mine says will be sorted at 1008 hours on 28th August... Very specific... I bet yours will be the same.... @virginmedia lying to everyone, refunding no one....
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Tó's Right Foot (@UncommonNeutral) reported@longlaneroyal @virginmedia I don't understand why anyone uses Virgin Media. I've literally never met a happy customer of theirs. Plusnet forever and always.
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Amanda Lee (@amandajlee_lee) reported@virginmedia @CliveR39 This is a joke @virginmedia mine has been like this for at least 2 weeks now and all I get is 'you can still watch it on the app', I pay a lot of money to be able to watch football! Your technician told me tonight you don't have a time frame to fix it! What is going on?
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David Ratcliffe (aka Centurions_War) (@Dratcliffe1986) reported@virginmedia @ExeterBub Are repairs for no service supposed to be 48hrs from when reported? Id raise to the issue to ofcom, make sure Virginmedia keep to the extended time frame and provide full compensation and refund for the lost TV access
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Doc (@Trout_Finger) reported@virginmedia is the red button issues being sorted..its taking the pizz now this issue
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football sufferer (@user702937) reported@virginmedia the WiFi is down across burley. Please fix
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Paddy Stavros (@PaddyStavros69) reported@Carolestfc1 @virginmedia Bang on Carole, unacceptably poor from @virginmedia. Ditch the standard robotic replies, either sort it out for Carole pronto or sort out a refund AND a goodwill financial gesture. 👊🏼
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James Harding (@Harding85Jh) reported@virginmedia Again @virginmedia still hasn't fixed the problem regarding red button what a shambles
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Cookie (@chrissincl29564) reported@virginmedia @CliveR39 Everyone knows there is an issue don’t play dumb!