Virgin Media

Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Cumbernauld come from postal codes G67.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cumbernauld, North Lanarkshire, Scotland 08/02/2025 10:30

August 02: Problems at Virgin Media

Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Falkirk, Denny, Motherwell, Airdrie, Bonnybridge, Larbert, Cumbernauld, Coatbridge, Alloa and Grangemouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow E-mail
United KingdomBellshill E-mail
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • nuttynanaannie Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia Hi, my broadband is down again, the same result intermittent connection but I've no app access I.e netflix etc. Any idea the problem and when it will be fixed?

  • ThistleTigger Joan Murdoch (@ThistleTigger) reported from Dennistoun, Scotland

    @virginmedia No, it's not fixed. Same thing happening now as it did yesterday. Alexa cannot connect to Internet, yet my phone can. Echo Dot has been checked and is fine so problem is with @virginmedia

  • savcabb Dave (@savcabb) reported from Falkirk, Scotland

    Sick of @virginmedia broadband. Constantly goes down for no reason. WiFi glitches but of course you phone and it’s never there fault Not as if it’s cheap either at over £50 a month #timeforachange #frustrated

  • AberJohnny John Malcolm McMenemy (@AberJohnny) reported from Denny, Scotland

    @ScotsSaboteur @DeMcbot @virginmedia Supposedly fixed then went down again.

  • Lshire_Laird The Lanarkshire Laird (@Lshire_Laird) reported from Motherwell, Scotland

    So @virginmedia broadband and tv appears to be down (again) for hours and their webpage to check service status is offline. I’m currently having to connect my work laptop to my personal phone just to work. This is not good!

  • DarrenMcGuigan5 TDR-Dazabelle 👑 (@DarrenMcGuigan5) reported from Dennistoun, Scotland

    Anyone else having issues with @virginmedia today I can't get online no signal Nada

  • H0raceWimp Iain Montgomery (@H0raceWimp) reported from Dennistoun, Scotland

    @virginmedia What am I supposed to do when your systems fail and there is no-one to contact for a fix?

  • spongebath63 Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland

    @virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!

  • spongebath63 Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland

    @virginmedia I'm trying to contact the customer care number but I'm told thar calls are not being connected to that number (789) I'm then told to call 789 to speak to a team member...

  • spongebath63 Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland

    @virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!!!!!!!!!!!!

  • donmackeen don mackeen (@donmackeen) reported from Glasgow, Scotland

    @virginmedia That's useless. The service comes and goes, so you won't compensate me. And if have to deal with a "service" that continually cuts out

  • donmackeen don mackeen (@donmackeen) reported from Glasgow, Scotland

    @virginmedia had the technician come out today after days of patchy service. Got the hub changed, and ... Service still terrible. And now I'm to wait "24 hours"...

  • WeeLemLug princealbertofmonaco (@WeeLemLug) reported from Glasgow, Scotland

    @virginmedia An absolute joke of call , Your advisor just told me to cancel my full contract !! He was laughing and joking with people whilst on the call to me , Can someone please call me ?

  • donmackeen don mackeen (@donmackeen) reported from Glasgow, Scotland

    @virginmedia The service checker tells me either nothing, or - as in the screenshot - something completely contradictory. There is no way to communicate with anyone and yet, strangely enough, you still charge me for a service which only works intermittently.

  • donmackeen don mackeen (@donmackeen) reported from Glasgow, Scotland

    @virginmedia Service still screwed up, any ideas when this will be fixed @virginmedia?

  • weeshug72 Hugh Moan 💙 (@weeshug72) reported from Glasgow, Scotland

    @virginmedia The solution is leaving so I don't have to use more electricity.

  • AlexxAdair Alexander Adair 🌙 (@AlexxAdair) reported from Glasgow, Scotland

    @virginmedia Literally calling to cancel my package and I can’t get through

  • jimnimmo60 oor Jim (@jimnimmo60) reported from Airdrie, Scotland

    @O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.

  • Scottish720 Scottish (@Scottish720) reported from Skinflats, Scotland

    @virginmedia I don’t know how you can send out a letter that says our prices are going up but won’t effect you till the end of the of your current price fix /contact then we called up to enquire about it to find out it would actually go up in may absolutely ridiculous

  • ChristianBunga7 bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia The ‘step by step help’ doesn’t help. It tells me thing I already know - restart hub check connections, reset.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • moodykels Kelsey✨ (@moodykels) reported

    @virginmedia Hi my Virgin Media Broadband has been down all day and all I get is check back in 24h on the website?! Not any information ?

  • morse64 ian Morson (@morse64) reported

    @virginmedia what an absolute joke... cant access online due to this new Virgin media / O2 login. I do not have access to the email account and rang customer services to change it. Still no joy

  • rockorstone rockorstone (@rockorstone) reported

    Is anyone else having problems with virgin media this year, so poor and it has gone down again estimated fix 6 aug!!!! #virginmedia

  • scaramanga3ball Real Reptilian💙 (@scaramanga3ball) reported

    @virginmedia What's happening virgin media? Can't gain access to my account because you've decided to make me link it to an O2 id account, I'm not at O2 customer. What is the point of offering a service which clearly doesn't work.

  • Sherl06303 David Holmes (@Sherl06303) reported

    @virginmedia I don’t think I have the time and dedication needed to be a Virgin Media customer any more. Sky beckons.

  • womaninblue1050 Marilyn (@womaninblue1050) reported

    @AlisonLMercer @O2 @virginmedia Yes there are loads affected. There’s a Facebook group specifically for problems with Virgin and this problem is highlighted significantly.

  • womaninblue1050 Marilyn (@womaninblue1050) reported

    @virginmedia @chaitu99 Unbelievable that it’s taking so long. The trouble shooting step in your link is saying to register for a Virgin Media account but we already have an account.

  • mjaanensen mjaanensen (@mjaanensen) reported

    @virginmedia please can someone contact me. I no longer have access to the e-mail address associated with my account, therefore cannot login to my virgin media and cannot change the e-mail address associated. Help! Also your internet is awful at the moment but can't run any tests

  • Christo24382100 Christopher Aveyard (@Christo24382100) reported

    @virginmedia Believe it or not, still no change. It says that the email linked to my account is [object OBJECT] so I can’t link it to my virgin media 02. I’ve told god knows how many advisors this and no one is helping. I’m getting tempted to cancel and go back to sky

  • Christo24382100 Christopher Aveyard (@Christo24382100) reported

    @virginmedia I’ve been with Virgin Media for two weeks and haven’t been able to log into my account, I’ve spoken to so many advisors who tell me to wait anywhere between 24-72 hours and try again. Terrible costumer service so far, no one seems to have a clue what they’re doing.