Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Cumbernauld come from postal codes G67.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Bellshill, Bonnybridge, Coatbridge, Cumbernauld, Motherwell, Airdrie, Alloa, Bothwell, Blantyre and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Glasgow |
Total Blackout | |
| Falkirk |
TV | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Ragdoll_2009💫🏁😽🦖
(@2009Ragdoll) reported
from
Glasgow, Scotland
@virginmedia Seem to be having issues with Internet connection in G20 area of Glasgow. WFH so it's causing issues, any help welcome.
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🇺🇦Fck Putin C.S.C🇺🇦
(@JemimaFr) reported
from
Cambuslang, Scotland
@virginmedia any danger of my broadband working at some point today? Service is absolutely abhorrent
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Michael Harkin
(@harkz9) reported
from
Cambuslang, Scotland
@virginmedia No. Still not working. My wife usually works from home. She has had 2 go elsewhere this morning which affects the school run later on. Any idea when service will resume?
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oor Jim
(@jimnimmo60) reported
from
Airdrie, Scotland
@virginmedia trying to get one of my boxes switched on and your abysmal customer service has no clue to what I’m asking for. Prepare for cancellation. Disgraceful service. Over an hour on the phone.
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Martin Penman
(@martinpenman) reported
from
Glasgow, Scotland
@virginmedia any ideas how I cancel an installation date? Have tried lots of phone numbers and been cut off each time. Can’t register online as I’m not a customer yet.
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paul
(@pw7875) reported
from
Motherwell, Scotland
@virginmedia hurry up fitbaw gonny start an no service no wonder customers leave your fly by night company and join sky
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Henry P⌬well-Davies
(@hpowelldavies) reported
from
Glasgow, Scotland
Waiting on @YodelOnline to deliver our Virgin Media QuickStart kit, tried to DM them and had no response. Absolutely terrible service, can’t even speak to someone on the phone!
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
Sorry folks for the very sudden end of stream, @virginmedia is doing works in my area and that means until 2024, every 4th of the month my inet will go down. Today and 2 days ago where exceptions to prepare for the works. Sorry folks!
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𝙆𝙞𝙧𝙨𝙩𝙮 𝘾𝙝𝙖𝙡𝙢𝙚𝙧𝙨 🫧
(@kchalmers_x) reported
from
Kirkintilloch, Scotland
@virginmedia not had wifi since last night, bills paid so issue is on your end… what’s going on?
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Alf Kelly
(@Keltique) reported
from
Banknock, Scotland
@virginmedia what is going on in the Falkirk District Maybe elsewhere? Channels are either completely missing or partially missing. C'mon we are paying. Fedup with problems with both TV and broadband problems with no explanation Having been with you from start Time to go ??
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Scott stafford
(@scottstafford87) reported
from
Glasgow, Scotland
@virginmedia 6 hrs later and still not working, absolute joke
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Paul Andrew martin
(@PMartin1888) reported
from
Glasgow, Scotland
@virginmedia the absolute worst service in the world, awful. Dont use them, very very difficult to deal with. Happy to let you at to account via the app, but if you need to reduce as we can't no longer afford it. It's a total nightmare, calls waiting. Difficult difficult
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Laura 💙
(@LaurzieJayx12) reported
from
Banknock, Scotland
I really don’t want to be going to Edinburgh tonight! Bad enough I’m gonna have to watch the game on the virgin media app on my phone, but it’s also bloody freezing 😭
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Garry Stevenson
(@gazstevo) reported
from
Birkenshaw, Scotland
Seriously @virginmedia , after your phones not working for two days, you put me on hold for 45 minutes then hang up. Anyone would think you are purposely making it hard for customers who want to leave.
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Paul Andrew martin
(@PMartin1888) reported
from
Glasgow, Scotland
@virginmedia Had to many difficult moments, with customer service, plus the Internet drops out every day without fail. Im cancelling at first opportunity
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Michael Harkin
(@harkz9) reported
from
Cambuslang, Scotland
@virginmedia Yet again 11:30p.m has been and gone. Still not working. Blatant lies. My wife is working from home and needs WiFi. Already had 2 take a days A/L due to this. Any update?
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Kirsty
(@Kirstym82kirsty) reported
from
Motherwell, Scotland
@virginmedia unfortunately I don't have 2 days to spend waiting on getting through Watts app is taking upto 5 days for a reply the issue is an overheating router so why can't you just send one
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Bhoyalways1
(@Bhoyalways11) reported
from
Glasgow, Scotland
@virginmedia can sort the ******* wifi that you so overly charge for but some stupid reason I stick with you
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Graeme Turner 🏴 🇮🇹
(@gturner1969) reported
from
Glasgow, Scotland
@virginmedia No service in Glasgow G20 area??
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oor Jim
(@jimnimmo60) reported
from
Airdrie, Scotland
@virginmedia disgraceful customer customer service from you. Trying to sort your mistake and being hung out out to dry. Prepare for cancellation. Almost 90 minutes on the phone and still being told to wait. Total disrespect for a long time customer. No more.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Fitzy 🍀
(@Fitzy_072) reported
@virginmedia Hi NL, I understand you are busy. I have not been able to get through to Virgin no. I simply need to process to replace my router. I have tried the normal restarts and the Virgin apps. The signal simply drops since the router was upgraded.
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Dennis Farrell
(@denfazzer) reported
@virginmedia Not received a thing. Broadband is not in every room due to poor kit not working. New kit only due in at the end of the month and I have to call back to order it. Do you think it’s fair I pay full wack?
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L.D
(@lee_davi1810) reported
@MartinSLewis, @virginmedia, Martin currently tied to VM (no phone line), and have to downsize (financial reasons), currently paying £58 for TV/Phone/BB. VM want £40 for broadband-only? (new cust £26?) I can't move to BT/SKY as no line, pls help!
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Libby Simpson
(@LibbySi35941866) reported
@virginmedia Not a customer ATM. I closed the account on December 2019
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Ashley Saunders
(@AshSaunders1999) reported
@virginmedia Possibly but we are not wanting to purchase these at more expense when we should be getting that service already...
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InJail
(@InJail4) reported
@virginmedia what is this then? Intelligent WiFi Plus Service: Virgin Media customers only. £5 per month (except Ultimate Oomph and Gig1 customers, where it is included for no additional monthly charge)
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Hugh Ramsey
(@ramseyhugh) reported
@virginmedia Awful after sales as been told each day in a queue. Very long queue as been in it for over 3 weeks, and, certainly not gonna wait on a phone line for hours.
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elmsyjo
(@elmsyjo) reported
@virginmedia No it’s constant with the hub. It has to re booted several times a day and I can’t get a signal in any other rooms
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InJail
(@InJail4) reported
@virginmedia Is there any advantage to being a Gig1 customer? It's not feeling like it at the moment!
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Chris McChesney
(@VirtualCMC) reported
@virginmedia Spent 4 hours on hold to extend my broadband termination date. Then told they couldn't help me and I would have to be placed back in the queue. Now waiting to see if I get anyone before 6pm. Can you please just take my money? Please? It's over £60 a month. #StayConnected