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Virgin Media outages and service status in Cumbernauld, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Cumbernauld, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received May 11, 11:36 AM GMT+1.
  • 61% Internet (61%)
  • 14% Total Blackout (14%)
  • 14% Wi-fi (14%)
  • 8% E-mail (8%)
  • 3% TV (3%)
  • 1% Phone (1%)

The latest reports from users having issues in Cumbernauld come from postal codes G67 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 12: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cumbernauld, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Alloa, Motherwell, Airdrie, Cumbernauld, Coatbridge, Bishopbriggs, Bellshill, Bothwell, and Grangemouth.

CityProblem TypeReport Time
Glasgow Total Blackout 21 hours ago
Glasgow Internet 22 hours ago
Glasgow Internet 1 day ago
Glasgow Total Blackout 2 days ago
Glasgow TV 2 days ago
Glasgow Internet 2 days ago

Nearby cities with recent reports

Glasgow

28 recent signals

21 hours ago
Falkirk

1 recent signals

3 days ago
Alloa

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • scottstafford87
    Scott stafford (@scottstafford87) reported from Glasgow, Scotland

    @virginmedia It’s connected to the network

  • nuttynanaannie
    Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia OK. That's fine . Every time I service check my broadband it tells me there's a fault in my area and its being investigated and to come back in 24 hours and it will be looked into but when I do this it just gives the same response . Its very confusing. And not very helpful at.

  • ElaineB50245734
    Elaine Byrne (@ElaineB50245734) reported from Glasgow, Scotland

    @virginmedia I have a complaint and cannot find a email address for it

  • PhilAnslow12
    Phil Anslow (@PhilAnslow12) reported from Motherwell, Scotland

    @virginmedia I did call but the customer service put the phone down on me

  • alesbales
    Eilidh Grant (@alesbales) reported from Glasgow, Scotland

    @reganj3 @virginmedia That's not good.. so rude.. hope you get somewhere with it all soon

  • pollyc15
    Pauline Campbell (@pollyc15) reported from Cambuslang, Scotland

    @virginmedia you cancel my netflix subscription as well as other customers.i start WhatsApp message and 4 hours later you offer me a worse off package. Do you add VAT to the 13.99 you charge me

  • F_Dev1888
    FD (@F_Dev1888) reported from Falkirk, Scotland

    @virginmedia They said credit will be applied but can’t do it just now as the system is down. 🤔 @Ofcom

  • Jockthrax
    Gallagher D (@Jockthrax) reported from Airdrie, Scotland

    @virginmedia Possibly the worst company I have ever dealt with. Cut off twice. I only wanted to buy a new remote. Absolute shambles of a company. Disgraceful customer service.

  • Karencrafts
    Karen Sime 💙 #TeamNHS (@Karencrafts) reported from Glasgow, Scotland

    @MargMarvelous @virginmedia I know. Virgin is down in Glasgow but I still need a new hub as the reset button on mine is broken. I’ve been going in circles on the app and website for the best part of an hour. A simple email address would have resolved it in 5 minutes!

  • Pirastu88
    Simone Pirastu (@Pirastu88) reported from Glasgow, Scotland

    @virginmedia Yes, I did. I must wait 24 hours to see if they solved my problem. Thank you very much 🙃

  • wolfofwhickham
    wolfofwhickham (@wolfofwhickham) reported from Glasgow, Scotland

    @virginmedia Weeks ago and everyone nothing shows on the tracking.... its a basic issue that needs resolving can u assist direct ? Need to have some good service from you as today this will be putting people off and I'm certainly not recommending you as it stands

  • AndrewTOG
    Andrew Bradley (@AndrewTOG) reported from Glasgow, Scotland

    Well no @F1 the. Thanks to @virginmedia failing and not connecting. No customer support open and no response online… what dark age company is this ?

  • sandford_fiona
    Fiona Sandford (@sandford_fiona) reported from Glasgow, Scotland

    @virginmedia no broadband for hours now in G20 - can you help?

  • gturner1969
    Graeme Turner 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇹 (@gturner1969) reported from Glasgow, Scotland

    @virginmedia absolutely zero signal in Glasgow G20 area. No channels are showing???

  • G1NG355
    AR #55 (@G1NG355) reported from Glasgow, Scotland

    @virginmedia Well that's another inconvenience. I can't put into the limited characters what we've been through since Friday with your service.

  • tofolo_1
    David A (@tofolo_1) reported from Glasgow, Scotland

    @virginmedia Are you kidding? I am not paying 30p a minute to call you. The contact us page says webchat but no link? It also says some text service but no number? Are you also just making it impossible to get in touch. If this becomes any harder to set up billing I will cancel....

  • jamespa98970524
    james parrott (@jamespa98970524) reported from Glasgow, Scotland

    @virginmedia unable to get a contact number, internet has been down for 2 days. Online only offers technician for Wednesday 27th… both work from home !!! HELP

  • Kirstym82kirsty
    Kirsty (@Kirstym82kirsty) reported from Motherwell, Scotland

    @virginmedia unfortunately I don't have 2 days to spend waiting on getting through Watts app is taking upto 5 days for a reply the issue is an overheating router so why can't you just send one

  • nuttynanaannie
    Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia Thanks. I'll try that. When I do a status check it flags Tivo right away but shows no issues with broadband or phone when I then run a broadband check it says there's an intermittent fault in my area. !

  • tofolo_1
    David A (@tofolo_1) reported from Glasgow, Scotland

    @virginmedia Perhaps if you read my messages? 1st message said I don't have a land line. 0345 is 30p a minute on O2 PAYG (your merger partner) This is a sign of customer service to come. I will cancel before my connection date. Thanks for confirming my fears about virgin.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Manc_Gurl
    MancLass (@Manc_Gurl) reported

    @virginmedia I’ve spent the best part of my afternoon trying to cancel my expensive out of contract broadband. Chat just exits without on app and PC and I’ve been on hold for 40 mins on phone no one answers. Do I just cancel the £93 a month DD because that is ridiculous

  • Emer49034181
    Emerfly66 @CLLIreland @LCovidirl. #Free Palestine (@Emer49034181) reported

    Not only that but they said they’d call me to discuss next steps . What next steps @VirginMediaIE ?!! What could I possibly contribute to solving the issue. This isn’t good enough @virginmedia. I have friends also experiencing problems with VM .

  • Bloodrave1984
    Jim Harrigan (@Bloodrave1984) reported

    @virginmedia Fix your internet because I've been getting disconnects and reconnect every few minutes. This is not good enough given the bill I pay, I expect reliable service. BB8 postcode

  • ImaginaryCard
    Mo2 (@ImaginaryCard) reported

    Been waiting all day and still no response from @virginmedia. Can't get through to anyone on the phone either. Shocking customer service. @Ofcom they are not letting me record a loss of Internet service for 12 hours now

  • CameronScotece
    cameron scotece (@CameronScotece) reported

    @virginmedia why do I get the worst connection on all devices when I pay £70 a month , shocking connection

  • chris_knibb
    Christopher Knibb (@chris_knibb) reported

    Could @virginmedia be the worst company to get in touch with? Trying to cancel my contract. Website isn’t working, chat facility is glitching and after two hours no one has answered the phone. Gone slightly crazy listening to the same jazz song over and over again!

  • crispinlewis
    Chip Lewis (@crispinlewis) reported

    @katybye007 @virginmedia Ive been waiting 3 hours!!!!! Need to renew/cancel contract urgently. This is beyond a joke!!!!!!!

  • 1tninetyfour
    TM. (@1tninetyfour) reported

    Friday evening and my internet is down.. Virgin Media you will crumble! I pay too much for this foolishness 😒

  • tayloralicex
    Alice (@tayloralicex) reported

    Anyone else know how to fix this @virginmedia keep billing me when I’ve given my notice to leave? Each staff member I try to contact about tells me something different and it’s a lot of money that will come out of my account which I cannot afford #virginmedia

  • zero405
    jose serratos (@zero405) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Ultra_View03 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies @8k_Ultra_View03