Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Cumbernauld come from postal codes G67.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Bellshill, Alloa, Airdrie, Grangemouth, Motherwell, Bonnybridge, Coatbridge, Cumbernauld, Bothwell, Blantyre and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Falkirk |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Graeme Turner 🏴 🇮🇹
(@gturner1969) reported
from
Glasgow, Scotland
@virginmedia No service in Glasgow G20 area??
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Garry Stevenson
(@gazstevo) reported
from
Birkenshaw, Scotland
Seriously @virginmedia , after your phones not working for two days, you put me on hold for 45 minutes then hang up. Anyone would think you are purposely making it hard for customers who want to leave.
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Kirsty
(@Kirstym82kirsty) reported
from
Motherwell, Scotland
@virginmedia unfortunately I don't have 2 days to spend waiting on getting through Watts app is taking upto 5 days for a reply the issue is an overheating router so why can't you just send one
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Martin Penman
(@martinpenman) reported
from
Glasgow, Scotland
@virginmedia any ideas how I cancel an installation date? Have tried lots of phone numbers and been cut off each time. Can’t register online as I’m not a customer yet.
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oor Jim
(@jimnimmo60) reported
from
Airdrie, Scotland
@virginmedia trying to get one of my boxes switched on and your abysmal customer service has no clue to what I’m asking for. Prepare for cancellation. Disgraceful service. Over an hour on the phone.
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Henry P⌬well-Davies
(@hpowelldavies) reported
from
Glasgow, Scotland
Waiting on @YodelOnline to deliver our Virgin Media QuickStart kit, tried to DM them and had no response. Absolutely terrible service, can’t even speak to someone on the phone!
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
Sorry folks for the very sudden end of stream, @virginmedia is doing works in my area and that means until 2024, every 4th of the month my inet will go down. Today and 2 days ago where exceptions to prepare for the works. Sorry folks!
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Paul Andrew martin
(@PMartin1888) reported
from
Glasgow, Scotland
@virginmedia the absolute worst service in the world, awful. Dont use them, very very difficult to deal with. Happy to let you at to account via the app, but if you need to reduce as we can't no longer afford it. It's a total nightmare, calls waiting. Difficult difficult
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Jitendra Pathariya🇮🇳🏴
(@jpathariya) reported
from
Glasgow, Scotland
Can you please check and help to sort this out? It's really disappointing that wrong information was provided to me to take my consent for upgrade. If I knew the correct benefits, I would have explored other options. @virginmedia
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paul
(@pw7875) reported
from
Motherwell, Scotland
@virginmedia hurry up fitbaw gonny start an no service no wonder customers leave your fly by night company and join sky
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Bee 🍀💚 !!
(@celticghirl_bee) reported
from
Motherwell, Scotland
@virginmedia Your WiFi is absolutely horrendous. Sick of phoning about it. Got a booster and honestly it's made no difference whatsoever. Working from home and constantly being cut off when in meetings. Going to cost me my job at this rate. Ongoing issues for months. Ridiculous
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Bhoyalways1
(@Bhoyalways11) reported
from
Glasgow, Scotland
@virginmedia can sort the ******* wifi that you so overly charge for but some stupid reason I stick with you
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Eileen McGovern
(@lene2104) reported
from
Glasgow, Scotland
@virginmedia can someone answer me why I have spent 48hours trying to help downgrade my cousin package with you and we just get passed around different departments? Today alone we have been transferred 8 times and so far call time all time 4 hours 35mins 😡😡
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Laura 💙
(@LaurzieJayx12) reported
from
Banknock, Scotland
I really don’t want to be going to Edinburgh tonight! Bad enough I’m gonna have to watch the game on the virgin media app on my phone, but it’s also bloody freezing 😭
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🇺🇦Fck Putin C.S.C🇺🇦
(@JemimaFr) reported
from
Cambuslang, Scotland
@virginmedia any danger of my broadband working at some point today? Service is absolutely abhorrent
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Alf Kelly
(@Keltique) reported
from
Banknock, Scotland
@virginmedia what is going on in the Falkirk District Maybe elsewhere? Channels are either completely missing or partially missing. C'mon we are paying. Fedup with problems with both TV and broadband problems with no explanation Having been with you from start Time to go ??
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Scott stafford
(@scottstafford87) reported
from
Glasgow, Scotland
@virginmedia 6 hrs later and still not working, absolute joke
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Paul Andrew martin
(@PMartin1888) reported
from
Glasgow, Scotland
@virginmedia Had to many difficult moments, with customer service, plus the Internet drops out every day without fail. Im cancelling at first opportunity
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𝙆𝙞𝙧𝙨𝙩𝙮 𝘾𝙝𝙖𝙡𝙢𝙚𝙧𝙨 🫧
(@kchalmers_x) reported
from
Kirkintilloch, Scotland
@virginmedia not had wifi since last night, bills paid so issue is on your end… what’s going on?
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oor Jim
(@jimnimmo60) reported
from
Airdrie, Scotland
@virginmedia disgraceful customer customer service from you. Trying to sort your mistake and being hung out out to dry. Prepare for cancellation. Almost 90 minutes on the phone and still being told to wait. Total disrespect for a long time customer. No more.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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😁
(@TtvMsBinguss) reported
@virginmedia We have a 40mbps+ package for a whole household and the best we get on average is 1.4mbps. We’ve chased this issue for so long now and spoke to so many people and nothing has been done
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Dan C
(@claaarkkkeeeeey) reported
@virginmedia When the phone came it had a SIM card in the box and the phone no invoice at the time I thought it was strange but nothing, I just sent the phone up and placed the sim in. Customer service say I have insurance which I pay £12 a month but the insurance company say I don’t?
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KDT
(@Kito72Kt) reported
@virginmedia "The team" is an automated telephone system that wont let you speak to anyone. And a link to that sends you round in circles testing everything for the umpteenth time. Not very customer friendly at all 😡 so frustrating.
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Saurabh Verma
(@saurabh_mca06) reported
@virginmedia Hi, I had called your cust support multiple times but they always mentioned that someone from their mgmt team will call and do the needful. I am getting disappointed with everything and getting no support even from your web support team. Emailed the web/twitter support on 28 Apr.
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Liv
(@Livbet) reported
@virginmedia Of course they said the issue was down to VM. Obviously nothing in place to prevent Sims being sent out automatically. I phoned & appear to be the only person ever who has arranged a new contract in advance because of having to complete a current contract?
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Rachel George
(@George2Rachel) reported
@virginmedia I see your customer service has not improved. Trying to upgrade my phone only to be given an insulting contract price - which was different from the one on the website. Come on! This is ridiculous
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MissR
(@myusernamethx) reported
@virginmedia Followed all of those, no change. Literally no channels available as “live”. I assume it’s the coax but the cable used is the brand new one sent with the box - connections can’t be any better fitted, but it’s not working.
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Chi
(@ChiLuong) reported
@virginmedia hi I'm trying to sign in to purchase some egx2022 tickets and I am unable to login to my account please help
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Sb
(@sa_bigg) reported
@virginmedia hi can you please help. I am currently with you for TV and broadband/ landline but my contract is up and I would like to just keep the Internet. Online it keeps sending me to the robot text but can this be managed on my account please?
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MissR
(@myusernamethx) reported
@virginmedia No, that’s now fixed but now getting CS2004 on all channels, no live tv whatsoever. Not impressed with this “service” at all, especially as I had to pay £35 for “installation” (that I’ve done myself?)