Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
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The latest reports from users having issues in Cumbernauld come from postal codes G67.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Motherwell, Bellshill, Cumbernauld, Bothwell, Airdrie, Bonnybridge and Coatbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
TV | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Falkirk |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Community Discussion
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Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Kenny from the Block
(@Kennyf1283) reported
from
Glasgow, Scotland
@virginmedia You are clearly having ongoing network issues across the country. It would be good if you actually acknowledged instead of pretending everything is fine on your main Twitter feed.
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margaret gallagher
(@touchofglamour) reported
from
North Lanarkshire, Scotland
@virginmedia It's still down, that's been 2 full days, it's actually shocking service, 😡😡 2 people working from home, and kid trying to do school work, I feel this is poor service
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oor Jim
(@jimnimmo60) reported
from
Airdrie, Scotland
@virginmedia We’ve been having issues. Especially with the on demand service or anything we record. Constantly asking us to test the connection. I’ve switched everything off and back on again. Including modem and still getting the same error.
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Jim Healy
(@jimhealy10) reported
from
Grangemouth, Scotland
@virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!
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Tony Parvia
(@tonyparvia) reported
from
Glasgow, Scotland
OK @virginmedia give me the number to disconnect. Your WiFi service has been absolutely abysmal for weeks on end now. Time to jump ship.
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Sean Brown
(@seanbrownrec) reported
from
Glasgow, Scotland
The award for worlds worst customer services goes to @virginmedia utterly disgraceful. #MoveToSky
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Kris Schimmel
(@canadianweeg) reported
from
Glasgow, Scotland
@virginmedia Down again! No faults on your website but whole street is down do it must be at your end
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John Truesdale
(@JohnTru90613516) reported
from
Airdrie, Scotland
@Glasgow_Times @virginmedia sounds great If only they could respond to emails, tweets or calls!! Abysmal customer service
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Grejurn 🏴🇪🇺 @FurLough 2020
(@_Grejurn) reported
from
Glasgow, Scotland
@virginmedia That's the result from running the test after logging in from the link you sent me. Running the test from my router doesn't show up any problems. Logs at the times had No Ranging Response, SYNC timing Sync failure, RCS partial service, no unicast maintenance opportunities errors.
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𝕽𝖆𝖓𝖌𝖊𝖗𝖘 𝕭𝖊𝖆𝖗
(@BigRangersBear) reported
from
Motherwell, Scotland
@hunter_19851 @skytv @SkySports @virginmedia The terms of your contract have changed. Your paying for a service you're no longer recieveing.
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Debbie Hughes
(@weedebsie19) reported
from
Airdrie, Scotland
@virginmedia Afernoon, are there any issues in the ML6 area as my broadband doesn’t seem to be working. The wi-Fi isn’t connecting to our mobiles & we keep having to use our 4G. Thanks, Debbie
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Richard Porter MBE
(@Porter33R) reported
from
Bishopbriggs, Scotland
@virginmedia usually singing your praises however your safeguarding policy for customers who are older people needs refinement. Sales teams not speaking to customer service has caused me and my parent great upset. Please look into training for all your sales staff please.
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Will 🇪🇺
(@squawkbox) reported
from
Glasgow, Scotland
@gawuffy @virginmedia Annoyingly I get no mobile coverage in my flat, I have to stand near the window to do anything and there is only a weak 2G, sometimes 4G signal - so I can't use phone for internet alternative.
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Derek Thomson
(@DeekTheDiamond) reported
from
Airdrie, Scotland
@virginmedia help! My tivo box won't restart. Switched it off for over 12 hrs last nite but still won't come back on.
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helen corcoran
(@casccvc) reported
from
Glasgow, Scotland
@virginmedia you really need to sort your connections!!!! Getting sick and tired of paying full price for a sub par service!!! 😠😠
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Kris Schimmel
(@canadianweeg) reported
from
Glasgow, Scotland
@virginmedia down again
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Eithne Thomson
(@eithnethomson) reported
from
Glasgow, Scotland
@virginmedia Broadband is down. No issues in area. Diagnostic tests say it’s ok. But it’s not working. Please help.
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Kris Schimmel
(@canadianweeg) reported
from
Glasgow, Scotland
@virginmedia It’s down again!
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Gem ❤️
(@GemmaaMurphy) reported
from
Newmains, Scotland
@virginmedia I honestly don’t know!! My mum has not long got a new mobile and she’s using the WiFi too, I wondered if that was the case! Please help
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Jonathan
(@Ogilvie75) reported
from
Glasgow, Scotland
@iamalisonperry @virginmedia To be fair VM supply to your house, beyond that you are on your own. Boosters are probably the worst way as they half the signal each turn. We receive 200Mbps, and 3 floors or in the garden up we still have 200. Look at powerlines or mesh networks — best investment you’ll make.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alan T
(@AlanTNEWCO) reported
Some top quality trolling from @virginmedia. Call for a fault with my WiFi signal in the livingroom. I'm told I need to take a O2 sim with unlimited voice and text to fix it as they don't guarantee wifi signal. Absolute shambles of a company
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Richard jones
(@richiejones93) reported
@virginmedia is there anyone that can help please? I ordered virgin last month. Was installed on the 20th but I’m still yet to hear anything regarding the free lg tv! Can someone help please regarding this?
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JackShea
(@JackSheaFFC) reported
@virginmedia ‘Once you’ve reported the issue to us and service has been fully restored, any credit owed will be automatically calculated and applied to your bill’ How long does applying the credit typically take?
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Nic S 🌈 🍃 💚🍃🇬🇧🇿🇦
(@WakeyNic) reported
@virginmedia Are you kidding me?? You really are the worst company for customer service. Right, which email address am I sending it to this time? Btw, if it's not cleared tomorrow, we're going to dump the rubbish in the nearest Virgin store.
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David Hall
(@Twixmont) reported
@virginmedia Hi checked all cables, rebooted everything, but still getting poor wifi/tv
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PCM 🔴⚫️⚪️⚫️
(@ClemMorfuni) reported
@virginmedia Quite frankly, your broadband services are a joke. Forever experiencing outages & clueless, dreadful call centre customer services operatives that are unable to assist. Avoid Virgin Media like COVID.
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Kes
(@leon__ke) reported
@virginmedia So frustrated that I’ve spent 4.5 hours with 4 different people today (by phone which got cut off and chat) to try to resolve problem with my account details (username and email) and I still haven’t resolved the issue. I keep getting transferred to Technical Faults
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rolandharwood
(@rolandharwood) reported
@paulcconnell @BarclaysUK I’m in exactly the same situation with @virginmedia right now too. Completely optimised for call centre efficiency rather than customer convenience. Would be nice if those two things weren’t polar opposites. Good luck!
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Ann Davies
(@DaviesReadman) reported
@virginmedia Old people should avoid virgin at all cost. My mum could never cope trying to contact virgin. Mission impossible
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Gemma Dooling
(@DoolingGemma) reported
@virginmedia So looking at £33.60 comp so far, 4 days worth and increasing. Still doesn’t help right now though when I’m losing money because I can’t work!