Virgin Media outages and service status in Cumbernauld, Scotland

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cumbernauld, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Motherwell, Falkirk, Airdrie, and Alloa.

City	Problem Type	Report Time
Glasgow	Internet	7 hours ago
Bellshill	Internet	9 hours ago
Glasgow	Internet	2 days ago
Bellshill	Internet	2 days ago
Glasgow	Internet	2 days ago
Glasgow	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

• 
  Zandra Yeaman (@zandrayeaman) reported 3 minutes ago from Glasgow, Scotland

  @virginmedia App not giving any different info. Can you advise when the issue will be fixed? Do I receive a discount on my bill for the lack of service? 4 days now.

• 
  don mackeen (@donmackeen) reported 9 minutes ago from Glasgow, Scotland

  @virginmedia Service still screwed up, any ideas when this will be fixed @virginmedia?

• 
  Mhairi Phillipson 💙 (@lucken_fiddler) reported 11 minutes ago from Glasgow, Scotland

  @virginmedia I have had no broadband in G75 8 area of East Kilbride since 10.30pm on 3/11. We've had 4 rolling fix times which now says 14.15 today. tried your WhatsApp - told you are not taking anymore fault reports. Can you give honest fix time please?

• 
  The Lanarkshire Laird (@Lshire_Laird) reported 16 minutes ago from Motherwell, Scotland

  Hi @virginmedia after 2 weeks of repeated calls and being promised a new remote ordered each time when it wasn’t, I finally reached a customer service agent called Maciej Betnat who took the time yesterday and today to help. He is great & I want to see that this is recognised. 👏🏻

• 
  Willem_Wikkelspies (@spongebath63) reported 19 minutes ago from Dennistoun, Scotland

  @virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!!!!!!!!!!!!

• 
  Louise Hamilton (@louham74) reported 20 minutes ago from Grangemouth, Scotland

  @virginmedia I just phoned again and was told they cannot order for me. So close to just cancelling this shoddy service 🤬

• 
  Spike (@Spike61987764) reported 21 minutes ago from Harthill, Scotland

  @virginmedia Not hard enough. 20 hours and 20 minutes without television and broadband which I pay dearly for and that's the best you can say. Time for compensation for no service and move away from @virginmedia to someone more reliable and actually cares a little about customer service

• 
  The Lanarkshire Laird (@Lshire_Laird) reported 23 minutes ago from Motherwell, Scotland

  So @virginmedia broadband and tv appears to be down (again) for hours and their webpage to check service status is offline. I’m currently having to connect my work laptop to my personal phone just to work. This is not good!

• 
  Loraine Riddick (@LoraineRiddick2) reported 28 minutes ago from Glasgow, Scotland

  @virginmedia It says there are no problems in my area!what does it take to actually speak to someone, or get a technician out to check where fault is originating from!it’s absolutely shocking!Ive worked in customer service for a good many years, and never experienced such awful service!

• 
  Alan 🍀 (@bhoy_al) reported 32 minutes ago from Glasgow, Scotland

  Never ever going with Virgin Media again. Internet has been down for nearly 24 hrs, and it's been down nearly everyday for at least 1-5 hours over the course of the last week or two.

• 
  James (@jpcarr85) reported 34 minutes ago from Glasgow, Scotland

  @virginmedia Folks, wifi down in Glasgow

• 
  bristian cungay (@ChristianBunga7) reported 35 minutes ago from Glasgow, Scotland

  @virginmedia He treated me like I was stupid. Turned it off and on again and replugged the wires, he replaced the box and left. I mean I am stupid but there really was no need @virginmedia

• 
  Arek Kwapis (@AG_Developer) reported 36 minutes ago from Falkirk, Scotland

  @virginmedia Is there any ETA on issue resolution?

• 
  David Sandilands (@DNSandilands) reported 37 minutes ago from Falkirk, Scotland

  @virginmedia Yeah but then I realised you can't use a 192.168.1.x network with the hub either 🙃 so sadly into modem mode it goes.

• 
  Anne Marie McPhee (@nuttynanaannie) reported 39 minutes ago from Motherwell, Scotland

  @virginmedia Hi, it's been like this since last Thursday. Our Tivo box is constantly flashing and apps don't work as we have no Internet probably. Internet not worked since then. Its a real issue as we need Internet to work.

• 
  bristian cungay (@ChristianBunga7) reported 41 minutes ago from Glasgow, Scotland

  @virginmedia As I said earlier, I’ve had no internet for the past month and continue to be charged. I can’t use most of your support services as I’ve never been sent any of my customer information @virginmedia

• 
  Simone Pirastu (@Pirastu88) reported 45 minutes ago from Glasgow, Scotland

  @virginmedia Yes, I did. I must wait 24 hours to see if they solved my problem. Thank you very much 🙃

• 
  Scottish (@Scottish720) reported 47 minutes ago from Skinflats, Scotland

  @virginmedia I don’t know how you can send out a letter that says our prices are going up but won’t effect you till the end of the of your current price fix /contact then we called up to enquire about it to find out it would actually go up in may absolutely ridiculous

• 
  Graeme Turner 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇹 (@gturner1969) reported 53 minutes ago from Glasgow, Scotland

  @virginmedia absolutely zero signal in Glasgow G20 area. No channels are showing???

• 
  FD (@F_Dev1888) reported 57 minutes ago from Falkirk, Scotland

  @virginmedia They said credit will be applied but can’t do it just now as the system is down. 🤔 @Ofcom

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Habbott :-) 🇺🇦 (@BeakyTweeter) reported 4 minutes ago

  @virginmedia Help!! Our neighbours are Virgin installed but they said cables were needed as no-one on the street had it. Our Virgin connection at the gate has now been cut off!!!!!

• 
  Glenn Matthew (@gmkfyi) reported 6 minutes ago

  @virginmedia @O2 I can only assume the reason I’m getting an IDF-12B error is because I’m now using a Sky connection rather than a Virgin one. Same computer, no VPN… Trying to get into my O2 account btw… which support line do I contact?

• 
  Dan (@DanJeoryPhoto) reported 7 minutes ago

  Anyone else in the Chester, NW region having problems with their @virginmedia broadband service? Been down all morning #chestertweets

• 
  DaZzA (@aLpHaDaZzA) reported 8 minutes ago

  @ArtTed___4 You are obviously not a @virginmedia customer then!

• 
  bliind (@bliindlol) reported 9 minutes ago

  Is it just me or virgin media is down ? @virginmedia

• 
  Jon H (@JonHar1985) reported 9 minutes ago

  @virginmedia Haha let’s see what generic “we can’t help on this service” bollocks you give me

• 
  Dennie Smith (@DennieSmith6) reported 14 minutes ago

  @virginmedia my 89 friend move just house , her new area cant supply Virgin but thats not stopped you sending her a £700 bill for leaving her contract!! Shes been a customer for 12 years. She is so worried and upset.

• 
  Pierce Travers (@piercetravers26) reported 15 minutes ago

  @celticbars Virgin media 2 in Ireland are showing the game next Tuesday if any1 has a vpn it’ll get round the issue and be free to watch on the virgin media player website

• 
  Vik Chauhan (@chauhanvik) reported 15 minutes ago

  @virginmedia I need to cancel the appointment but it isn’t let me when I log in etc.

• 
  Paddy Stavros (@PaddyStavros69) reported 17 minutes ago

  @Carolestfc1 @virginmedia Bang on Carole, unacceptably poor from @virginmedia. Ditch the standard robotic replies, either sort it out for Carole pronto or sort out a refund AND a goodwill financial gesture. 👊🏼