Virgin Media

Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland

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The latest reports from users having issues in Cumbernauld come from postal codes G67.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cumbernauld, North Lanarkshire, Scotland 11/24/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Motherwell, Bellshill, Cumbernauld, Bothwell, Airdrie, Bonnybridge and Coatbridge.

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City Problem Type Report Time
United KingdomGlasgow TV
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomFalkirk Internet
United KingdomGlasgow Internet
United KingdomGlasgow E-mail

Community Discussion

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Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • Kennyf1283 Kenny from the Block (@Kennyf1283) reported from Glasgow, Scotland

    @virginmedia You are clearly having ongoing network issues across the country. It would be good if you actually acknowledged instead of pretending everything is fine on your main Twitter feed.

  • touchofglamour margaret gallagher (@touchofglamour) reported from North Lanarkshire, Scotland

    @virginmedia It's still down, that's been 2 full days, it's actually shocking service, 😡😡 2 people working from home, and kid trying to do school work, I feel this is poor service

  • jimnimmo60 oor Jim (@jimnimmo60) reported from Airdrie, Scotland

    @virginmedia We’ve been having issues. Especially with the on demand service or anything we record. Constantly asking us to test the connection. I’ve switched everything off and back on again. Including modem and still getting the same error.

  • jimhealy10 Jim Healy (@jimhealy10) reported from Grangemouth, Scotland

    @virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!

  • tonyparvia Tony Parvia (@tonyparvia) reported from Glasgow, Scotland

    OK @virginmedia give me the number to disconnect. Your WiFi service has been absolutely abysmal for weeks on end now. Time to jump ship.

  • seanbrownrec Sean Brown (@seanbrownrec) reported from Glasgow, Scotland

    The award for worlds worst customer services goes to @virginmedia utterly disgraceful. #MoveToSky

  • canadianweeg Kris Schimmel (@canadianweeg) reported from Glasgow, Scotland

    @virginmedia Down again! No faults on your website but whole street is down do it must be at your end

  • JohnTru90613516 John Truesdale (@JohnTru90613516) reported from Airdrie, Scotland

    @Glasgow_Times @virginmedia sounds great If only they could respond to emails, tweets or calls!! Abysmal customer service

  • _Grejurn Grejurn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 @FurLough 2020 (@_Grejurn) reported from Glasgow, Scotland

    @virginmedia That's the result from running the test after logging in from the link you sent me. Running the test from my router doesn't show up any problems. Logs at the times had No Ranging Response, SYNC timing Sync failure, RCS partial service, no unicast maintenance opportunities errors.

  • BigRangersBear 𝕽𝖆𝖓𝖌𝖊𝖗𝖘 𝕭𝖊𝖆𝖗 (@BigRangersBear) reported from Motherwell, Scotland

    @hunter_19851 @skytv @SkySports @virginmedia The terms of your contract have changed. Your paying for a service you're no longer recieveing.

  • weedebsie19 Debbie Hughes (@weedebsie19) reported from Airdrie, Scotland

    @virginmedia Afernoon, are there any issues in the ML6 area as my broadband doesn’t seem to be working. The wi-Fi isn’t connecting to our mobiles & we keep having to use our 4G. Thanks, Debbie

  • Porter33R Richard Porter MBE (@Porter33R) reported from Bishopbriggs, Scotland

    @virginmedia usually singing your praises however your safeguarding policy for customers who are older people needs refinement. Sales teams not speaking to customer service has caused me and my parent great upset. Please look into training for all your sales staff please.

  • squawkbox Will 🇪🇺 (@squawkbox) reported from Glasgow, Scotland

    @gawuffy @virginmedia Annoyingly I get no mobile coverage in my flat, I have to stand near the window to do anything and there is only a weak 2G, sometimes 4G signal - so I can't use phone for internet alternative.

  • DeekTheDiamond Derek Thomson (@DeekTheDiamond) reported from Airdrie, Scotland

    @virginmedia help! My tivo box won't restart. Switched it off for over 12 hrs last nite but still won't come back on.

  • casccvc helen corcoran (@casccvc) reported from Glasgow, Scotland

    @virginmedia you really need to sort your connections!!!! Getting sick and tired of paying full price for a sub par service!!! 😠😠

  • canadianweeg Kris Schimmel (@canadianweeg) reported from Glasgow, Scotland

    @virginmedia down again

  • eithnethomson Eithne Thomson (@eithnethomson) reported from Glasgow, Scotland

    @virginmedia Broadband is down. No issues in area. Diagnostic tests say it’s ok. But it’s not working. Please help.

  • canadianweeg Kris Schimmel (@canadianweeg) reported from Glasgow, Scotland

    @virginmedia It’s down again!

  • GemmaaMurphy Gem ❤️ (@GemmaaMurphy) reported from Newmains, Scotland

    @virginmedia I honestly don’t know!! My mum has not long got a new mobile and she’s using the WiFi too, I wondered if that was the case! Please help

  • Ogilvie75 Jonathan (@Ogilvie75) reported from Glasgow, Scotland

    @iamalisonperry @virginmedia To be fair VM supply to your house, beyond that you are on your own. Boosters are probably the worst way as they half the signal each turn. We receive 200Mbps, and 3 floors or in the garden up we still have 200. Look at powerlines or mesh networks — best investment you’ll make.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AlanTNEWCO Alan T (@AlanTNEWCO) reported

    Some top quality trolling from @virginmedia. Call for a fault with my WiFi signal in the livingroom. I'm told I need to take a O2 sim with unlimited voice and text to fix it as they don't guarantee wifi signal. Absolute shambles of a company

  • richiejones93 Richard jones (@richiejones93) reported

    @virginmedia is there anyone that can help please? I ordered virgin last month. Was installed on the 20th but I’m still yet to hear anything regarding the free lg tv! Can someone help please regarding this?

  • JackSheaFFC JackShea (@JackSheaFFC) reported

    @virginmedia ‘Once you’ve reported the issue to us and service has been fully restored, any credit owed will be automatically calculated and applied to your bill’ How long does applying the credit typically take?

  • WakeyNic Nic S 🌈 🍃 💚🍃🇬🇧🇿🇦 (@WakeyNic) reported

    @virginmedia Are you kidding me?? You really are the worst company for customer service. Right, which email address am I sending it to this time? Btw, if it's not cleared tomorrow, we're going to dump the rubbish in the nearest Virgin store.

  • Twixmont David Hall (@Twixmont) reported

    @virginmedia Hi checked all cables, rebooted everything, but still getting poor wifi/tv

  • ClemMorfuni PCM 🔴⚫️⚪️⚫️ (@ClemMorfuni) reported

    @virginmedia Quite frankly, your broadband services are a joke. Forever experiencing outages & clueless, dreadful call centre customer services operatives that are unable to assist. Avoid Virgin Media like COVID.

  • leon__ke Kes (@leon__ke) reported

    @virginmedia So frustrated that I’ve spent 4.5 hours with 4 different people today (by phone which got cut off and chat) to try to resolve problem with my account details (username and email) and I still haven’t resolved the issue. I keep getting transferred to Technical Faults

  • rolandharwood rolandharwood (@rolandharwood) reported

    @paulcconnell @BarclaysUK I’m in exactly the same situation with @virginmedia right now too. Completely optimised for call centre efficiency rather than customer convenience. Would be nice if those two things weren’t polar opposites. Good luck!

  • DaviesReadman Ann Davies (@DaviesReadman) reported

    @virginmedia Old people should avoid virgin at all cost. My mum could never cope trying to contact virgin. Mission impossible

  • DoolingGemma Gemma Dooling (@DoolingGemma) reported

    @virginmedia So looking at £33.60 comp so far, 4 days worth and increasing. Still doesn’t help right now though when I’m losing money because I can’t work!