Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
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The latest reports from users having issues in Cumbernauld come from postal codes G67.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Falkirk, Cumbernauld, Coatbridge, Larbert, Bonnybridge, Uddingston, Airdrie and Motherwell.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Gerry's Kitchen
(@Gerrys_Kitchen) reported
from
Glasgow, Scotland
@virginmedia that's two days running with problems with all services in East Kilbride G75 area. Not good, i'm trying to work from home today.
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Morag
(@Moggydd) reported
from
Motherwell, Scotland
@SnoBaloyi @virginmedia I have no service on ML2 area
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Catherine.
(@pinkycoop) reported
from
Glasgow, Scotland
@PaulyD22803562 @BossyLadybird @virginmedia And G15. Seems to be a big issue in Scotland that they haven't noticed yet.
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CAJ
(@carolstrach) reported
from
Coatbridge, Scotland
@virginmedia hi had call from you guys saying as a loyal customer you would add on calling mobiles to my landline. Then agent mentioned TV package and when I declined said he’d leave my package as it was and rang off!!! Not impressed!!
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Jim Speakman
(@cowspassage) reported
from
Glasgow, Scotland
@virginmedia hi - trying to access your service status page and getting "We're sorry this isn't the page you wanted". Also my full package - broadband, phone and TV have gone down Glasgow G11
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Neil Crossan
(@quietarea1) reported
from
Glasgow, Scotland
@virginmedia really nice helpful assistant in Glasgow having to deal with client fed up with paying virgin a fortune for totally appalling customer service. # totallyfedupwithvirgin
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steven smith
(@19StevenSmith87) reported
from
Airdrie, Scotland
@virginmedia phoned up to change my tv package and the person barely spoke a word of english, so I hung up in frustration and the chat has been busy every day for about a week Can u maybe help me
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Annie
(@demipip) reported
from
Dullatur, Scotland
@virginmedia (2) so tried to confirm. Chat service just kept repeating same thing 5 times - despite my explanation that none of options applied. Then tried Tel call & after rigmarole of security got cut off. No engineer, day wasted and parcel only just available to collect now.
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CAJ
(@carolstrach) reported
from
Coatbridge, Scotland
@virginmedia hi there! You have already said I can’t have the upgrade to my phone service that you offered me because I wouldn’t take TV package! SO PLEASE STOP CALLING!!!!!
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jon bhoy 🍀🏴
(@honto75) reported
from
Glasgow, Scotland
@virginmedia my virgin is down I’ve got no channels or broadband
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia yet again I'm being billed incorrectly despite contacting you 7 times now and being assured that you've resolved this issue. Disgraceful customer service, live web chat unavailable also. 😡
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Ross Turnbull
(@_rossturnbull) reported
from
Glasgow, Scotland
The service provided from @virginmedia is abysmal 99.8% of the time.
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Gary Stewart🏴
(@Jacobite1745G) reported
from
Glasgow, Scotland
@WeNeedIndyNow @virginmedia @ivy_mckellar Mine is down aswell
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john murphy
(@johnmurphy1967) reported
from
Glasgow, Scotland
@virginmedia trying to watch using sky cinema on the laptop. Message saying I can’t as more than 2 devices are watching, there are only 3 registered and only 1 of them is on. Can you help
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Annie
(@demipip) reported
from
Dullatur, Scotland
@virginmedia your customer service is crap! Really disappointed today
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CAJ
(@carolstrach) reported
from
Airdrie, Scotland
@Rickster1873 @virginmedia That explains a lot!!!! I’m in Airdrie and got no service! Fortunately I can get 4G
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Douglas lindsay
(@Doug1tux1) reported
from
Glasgow, Scotland
@virginmedia ok what the f is going on with your broadband, I have not been able to get internet access for hours now, yet your service status says no problem, when I try to do an in-depth test It doesn’t let me log in to test, the times it has it says my equipment is offline wtf
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Michael Barnett
(@MichaelBarnet18) reported
from
Glasgow, Scotland
Dear @virginmedia, do be a dear and fix the internet! No TV, no WiFi; I might have to talk to people!
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia Your service is s disgrace, I've been on web chat for over an hour and not any further forward...😡
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sideshow s2sh
(@s2sh_) reported
from
Glasgow, Scotland
@virginmedia I'm on hold again right now, 'Dennis' in customer services was meant to call me with an update at 1415 but never. 1st person said it's due to me not having an active DD- everyone I've tried to pay via this method it has failed - no error at my bank.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sally-Cinnamon 🤍
(@cinnamonstixxs_) reported
@virginmedia my broadband router was meant to be delivered today and I’ve had a text saying it’s being rescheduled. I’ve not had internet for 5 days and I’m a Uni student I’m not paying for a service I can’t use... can’t get through on the phone the wait time is over an hour
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Ugly Bird
(@TravellinTime) reported
@virginmedia I tried to upgrade with you and was cut off 3 TIMES !!!!. I've cancelling with you and been cut off 4 TIMES!!! CONSIDER THIS MY FINAL NOTICE. I AM NO LONGER YOUR CUSTOMER !!!!
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🌹RACHAEL💜
(@Rachy_EJ) reported
@virginmedia And nothing wrong with it at all only to be told it was worth £20 because a problem with the display but when it left here nothing wrong with it. Brightstar and Virgin didn't want to know. I would have been better off waiting until my contract expired. Now I am out of pocket
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GREWY
(@JGrewy) reported
@virginmedia I can’t reset my password on my account because that part of the website is down... is there another way ?
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World Le Wise
(@World_Le_Wise) reported
@virginmedia Will you answer the bloody phone! I want to cancel my a/c but you ignore my letters and won't answer the phone!!!!! DO NOT GO WITH VIRGIN MEDIA!!!!!!
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Luke Gleeson
(@lukegleeson1992) reported
@virginmedia none of your "hints or tips" in support come close to helping and I've had no response to the complaint I made over a week ago. Let me know how to speak to someone that can actually do something useful please.
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Tomh51
(@TCH5122) reported
@virginmedia What's the point of calling when they don't answer? Why can't you get them to call me? Any small business would have the courtesy to call their customers if there was a problem. On the odd occasion i have managed to get through, nothing is resolved.
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caitjefferies
(@caitjefferiesx) reported
@rationalist44 @ETTOURS15 @virginmedia did you get a contact we are having a similar issue
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lillibel
(@lillibelg) reported
@virginmedia says no problems despite us doing everything including switching off our Wi-Fi and you sending a signal,drops frequently.
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Tomh51
(@TCH5122) reported
@virginmedia I don't really blame you because I know it's not your fault. But the fact that you can't forward on my information to a department WITHIN THE SAME COMPANY is farcical. Nobody takes any responsibility to resolve my issue. I just get given the same unhelpful responses.