Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Cumbernauld come from postal codes G67.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Airdrie, Bellshill, Falkirk, Bonnybridge, Coatbridge, Cumbernauld, Motherwell, Alloa, Bothwell, Blantyre and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Airdrie |
Wi-fi | |
| Bellshill |
||
| Glasgow |
Internet | |
| Glasgow |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Saiful Ramli
(@saifulfazli) reported
from
Glasgow, Scotland
@TalkTalk internet down again. More talk less action. @virginmedia please contact me ASAP.
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Michael Harkin
(@harkz9) reported
from
Cambuslang, Scotland
@virginmedia The problem still not fixed. Have sat since Saturday night without WiFi. The problem was supposed 2 be fixed by 4p.m. Any update?
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Laura 💙
(@LaurzieJayx12) reported
from
Banknock, Scotland
I really don’t want to be going to Edinburgh tonight! Bad enough I’m gonna have to watch the game on the virgin media app on my phone, but it’s also bloody freezing 😭
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ianjac
(@ianjac2) reported
from
Harthill, Scotland
@virginmedia I would just like an engineer to come to my house next Saturday as early as possible and fix my hub3 thanks as I know it is not working properly as when I try to connect my phone on wifi the is no network name like wm8763213 for example
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Scott stafford
(@scottstafford87) reported
from
Glasgow, Scotland
@virginmedia 6 hrs later and still not working, absolute joke
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John Simpson
(@JohnSimpsonBIM) reported
from
Gartcosh, Scotland
@virginmedia Broadband down in G69. Is this being looked at?
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Ragdoll_2009💫🏁😽🦖
(@2009Ragdoll) reported
from
Glasgow, Scotland
@virginmedia Seem to be having issues with Internet connection in G20 area of Glasgow. WFH so it's causing issues, any help welcome.
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Allan McPike
(@TheDailyScrum) reported
from
Glasgow, Scotland
Can watch Prime in ultra 4k hd via @virginmedia but apparently my mesh WiFi is rubbish so I need to watch my recordings in low resolution. Also couldn’t care less as apparently I only pay for live TV, recordings aren’t included. It’s 2021 not 1991 fix your 360 service.
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Michael Harkin
(@harkz9) reported
from
Cambuslang, Scotland
@virginmedia OK thanks. Will phone up tomorrow and cancel account. 2 days without WiFi and I am paying full price for a service. Not your fault mate. Appreciate the help
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Ed Crick
(@edcrick) reported
from
Glasgow, Scotland
@virginmedia there's definitely an issue in g12 Broadband off and on yet you're saying no issues on dl service status. Tried calling 150 keep being cut off. Been fault since 14/10 at 20:00
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ianjac
(@ianjac2) reported
from
Harthill, Scotland
@virginmedia Hi Can you please tell me what to do to get an engineer to my house to fix my broadband issue as your helpline is no use thanks for all your help in advance
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Ed Crick
(@edcrick) reported
from
Glasgow, Scotland
Anyone else getting serious relentless intermittent issues with @virginmedia in @Glasgow_Live @GlasgowWEToday it's got to be #COP26 related but they aren't admitting it. I can't do my job
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Michael Harkin
(@harkz9) reported
from
Cambuslang, Scotland
@virginmedia Already done this. Automated message saying they expect the problem to be fixed by 4p.m. No good. Another day ruined. Disgraceful customer service. Can't speak to a human
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James 🇬🇧
(@JG1872_) reported
from
Glasgow, Scotland
@virginmedia my wifi has been down since 7 what’s this all about?
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Allan McPike
(@TheDailyScrum) reported
from
Glasgow, Scotland
@virginmedia I did, that was their reply. Waiting on a supervisor calling back. Telling your customers to switch to low resolution and low sound quality seems to be the answer.
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maverick
(@maverickMMI) reported
from
Glasgow, Scotland
@virginmedia I got a new box replaced yesterday am by your engineer. It was saying there is a c1020 error. Your engineer said every new installation is being affected because of a registration outage but would be fixed last night. Same problem this morning. Any updates?
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Iain Montgomery
(@H0raceWimp) reported
from
Glasgow, Scotland
@O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.
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Michael Harkin
(@harkz9) reported
from
Cambuslang, Scotland
@virginmedia Yet again 11:30p.m has been and gone. Still not working. Blatant lies. My wife is working from home and needs WiFi. Already had 2 take a days A/L due to this. Any update?
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Michael Harkin
(@harkz9) reported
from
Cambuslang, Scotland
@virginmedia No. Still not working. My wife usually works from home. She has had 2 go elsewhere this morning which affects the school run later on. Any idea when service will resume?
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ianjac
(@ianjac2) reported
from
Harthill, Scotland
@virginmedia No there isn't I was meant to get an engineer out last Saturday according to your live help chat line and that never happened
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Counterfeit Creg
(@counterfeitcreg) reported
@virginmedia I think I’ve shared enough images of the poor service I’ve received or do you need more to actually act?
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Rhoda Miller
(@RhodaMiller14) reported
@stevelonie @virginmedia They are the most horrible company to deal with. You can’t get through, and their website ‘help’ page is anything but! If they don’t respond, I will contact Ofcom.
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Counterfeit Creg
(@counterfeitcreg) reported
@virginmedia I’d rather cancel my contract due to virgin not providing the service that I pay for!!!! Every time I try to use on demand it happens! Don’t patronise me asking if I’ve followed steps, I’ll add all the other times it’s happened below. Just like the service you are clearly useless
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INDEPENDENT MUSIC VIDEO DROP
(@indiemusicvid) reported
@virginmedia Had nothing but really bad connection with Virgin. Internet always cutting out, tv always pixelating, no good. I think it’s time to switch. I’m not paying good money for this.
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Ben Ward
(@winstano) reported
@nickprocter27 @rchlwrd @virginmedia Hmm… I think that might have been the one with a CPU issue where it got overloaded. I had the same problem with the business hub at one point. Ended up going with an aftermarket router and threw it in modem mode
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Callum Macdonald
(@CallumMac92) reported
@virginmedia issues with bt sport 3 being pixelated throughout. Only happens on this channel. Followed all the advice online. Tried to phone to report issue. No answer. Cant find email address to complain. Extremely unhappy at this level of service.
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Aileen Hotchkiss
(@ajhotch) reported
@virginmedia Tried to sign up to post on forum. Your site won't even allow me to do that. Just returns error message saying my email (20 Yr hotmail account) isn't valid email! Actually think I'm doomed. Now clocked up four days and countless hours trying to resolve Virgin Media issues
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Sue Morgan
(@suemorgancns58) reported
@virginmedia new TiVo box as the other one is broken. Attach it Won’t work. Phone the number that says will help. Answered after 58mins (whilst bored I spent money online M&S). Only to be told that they couldn’t fix it from that number.will try tomorrow.Short lockdown fuse 💥💥💥
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Gail Bleasby
(@gailble) reported
@virginmedia Service line either cuts me off or tells me no issues but had no connection since if went off again at 5.40
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Counterfeit Creg
(@counterfeitcreg) reported
@virginmedia Is that enough examples of how poor the so called on demand service is!? Not try and actually help before you lose a customer due to negligence and insufficient service