1. Home
  2. Companies
  3. Virgin Media
  4. Cumbernauld, Scotland
Virgin Media

Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Cumbernauld come from postal codes G67 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Cumbernauld, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Cumbernauld, Bellshill, Bothwell, Falkirk, Motherwell, Airdrie, Alloa, Grangemouth, Bonnybridge, and Coatbridge.

CityProblem TypeReport Time
Glasgow Wi-fi 10 hours ago
Glasgow Wi-fi 10 hours ago
Glasgow Internet 10 hours ago
Glasgow Wi-fi 16 hours ago
Glasgow Wi-fi 19 hours ago
Glasgow Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • DegsyScott
    Degsy (@DegsyScott) reported from Grangemouth, Scotland

    Great… working from home and @virginmedia broadband goes down again. It’s become very erratic service in the last 12 months… what the hell as we paying premium prices for fast fibre if it can’t be reliable… with more price rises ahead

  • WYesscots
    #YesScots Prisoner X Scotland Just Another Human (@WYesscots) reported from Airdrie, Scotland

    @tristanpw1 @virginmedia @RishiSunak By dipping into One's personal wealth of £700++ million accrued by robbing the ordinary poor blind & the odd global financial crash or one's O/s Tax haven accounts imho like me Tory m8s.

  • ChristianBunga7
    bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia He treated me like I was stupid. Turned it off and on again and replugged the wires, he replaced the box and left. I mean I am stupid but there really was no need @virginmedia

  • donmackeen
    don mackeen (@donmackeen) reported from Glasgow, Scotland

    @virginmedia The service checker tells me either nothing, or - as in the screenshot - something completely contradictory. There is no way to communicate with anyone and yet, strangely enough, you still charge me for a service which only works intermittently.

  • donmackeen
    don mackeen (@donmackeen) reported from Glasgow, Scotland

    @virginmedia had the technician come out today after days of patchy service. Got the hub changed, and ... Service still terrible. And now I'm to wait "24 hours"...

  • jimnimmo60
    oor Jim (@jimnimmo60) reported from Airdrie, Scotland

    @O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.

  • ChristianBunga7
    bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    Hey @virginmedia it’d be pretty cool if you guys fixed my internet at some point. Like i know I’ve only spent £30 trying to call you guys and I did get to speak to this nice angry man on your support line who hung up on me immediately (which is a bargain)

  • ChristianBunga7
    bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom

  • weeshug72
    Hugh Moan 💙 (@weeshug72) reported from Glasgow, Scotland

    @virginmedia The solution is leaving so I don't have to use more electricity.

  • ChristianBunga7
    bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia As I said earlier, I’ve had no internet for the past month and continue to be charged. I can’t use most of your support services as I’ve never been sent any of my customer information @virginmedia

  • donmackeen
    don mackeen (@donmackeen) reported from Glasgow, Scotland

    @virginmedia That's useless. The service comes and goes, so you won't compensate me. And if have to deal with a "service" that continually cuts out

  • ChristianBunga7
    bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia The ‘step by step help’ doesn’t help. It tells me thing I already know - restart hub check connections, reset.

  • Scottish720
    Scottish (@Scottish720) reported from Skinflats, Scotland

    @virginmedia I don’t know how you can send out a letter that says our prices are going up but won’t effect you till the end of the of your current price fix /contact then we called up to enquire about it to find out it would actually go up in may absolutely ridiculous

  • louham74
    Louise Hamilton (@louham74) reported from Grangemouth, Scotland

    @virginmedia your customer service is shocking! A sure way to loose customers 🤬🤬🤬

  • ChristianBunga7
    bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia The checks tell me there are issues. regardless I don’t really care about wider issues in my area. I’ve been sent in a loop for the past month and it’s still broken, I’ve been paying for this time and not receiving a service - this is not the first time either @Ofcom

  • donmackeen
    don mackeen (@donmackeen) reported from Glasgow, Scotland

    @virginmedia Service still screwed up, any ideas when this will be fixed @virginmedia?

  • AlexxAdair
    Alexander Adair 🌙 (@AlexxAdair) reported from Glasgow, Scotland

    @virginmedia Literally calling to cancel my package and I can’t get through

  • spongebath63
    Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland

    @virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!!!!!!!!!!!!

  • WeeLemLug
    princealbertofmonaco (@WeeLemLug) reported from Glasgow, Scotland

    @virginmedia An absolute joke of call , Your advisor just told me to cancel my full contract !! He was laughing and joking with people whilst on the call to me , Can someone please call me ?

  • louham74
    Louise Hamilton (@louham74) reported from Grangemouth, Scotland

    @virginmedia I just phoned again and was told they cannot order for me. So close to just cancelling this shoddy service 🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • judejakesmummy
    Judith McCann (@judejakesmummy) reported

    @virginmedia seriously? Is this never ending. After supposedly reaching a resolution another email received claiming overdue payments and charges. Disgraceful #elderabuse

  • bowyer_pw
    Cobbs #GlazersOut 🇳🇿🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@bowyer_pw) reported

    @SalfordAnthony I've a 5g phone, which obviously can still pick up 4g. The signal rarely ever picks up 5g when I'm out and about. Service through Virgin Media has been poor since I got this sim/5g phone.

  • casawolf
    Mad Itch Grandpa (@casawolf) reported

    @virginmedia I am getting service updates but I know what the problem is. It’s massive under investment in the network and it’s come back to bite you.

  • RQuinault
    Rollo Quinault (@RQuinault) reported

    @virginmedia Wifi is absolutely crawling - checked online and it says there’s an issue in my area but absolutely no information on what it is or when it’s fixed. On today of all days… Would be nice to have it fixed before the funeral

  • YalmanAlex
    Alexandre Yaman (@YalmanAlex) reported

    @virginmedia @virginmedia well it’s not working for me and you don’t seem to know the reason… you also don’t have other options to suggest

  • gamepopper
    Gamepopper (@gamepopper) reported

    @Equium Virgin Media's excuse is that there's faulty wiring that requires planning permission from the council to fix. I've been using mobile data and work wifi for the time being.

  • TMEKAR
    Tanya (@TMEKAR) reported

    @RuthBrooks9090 @virginmedia Same problem, really, really poor

  • casawolf
    Mad Itch Grandpa (@casawolf) reported

    Virgin media have managed to take down broadband and tv in my area for the whole day. What a shower of useless twattings they are. Worst telecoms company on the planet.

  • g4j4s4
    Greg Scott (@g4j4s4) reported

    @virginmedia Yes it’s broke fix it ??? This is disgraceful

  • city4lee
    L S (@city4lee) reported

    @virginmedia Your service is down in my area BH232DQ today , so my family will not be able to watch one of the most historic events in our history or pay our respects. Apparently service will be back on by 4pm on 20th Sept !!!! Disgusting.