1. Home
  2. Companies
  3. Virgin Media
  4. Cumbernauld
Virgin Media

Virgin Media outages and service status in Cumbernauld, Scotland

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Cumbernauld, including 2 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received Jun 4, 7:13 PM GMT+1.
  • 55% TV (55%)
  • 30% Internet (30%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% E-mail (2%)
  • 0% Phone (0%)

The latest reports from users having issues in Cumbernauld come from postal codes G67 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cumbernauld, Scotland

The most recent Virgin Media outage reports came from the following cities: Motherwell, Glasgow, Bellshill, Falkirk, Bothwell, Airdrie, Alloa, Viewpark, Blantyre, Cumbernauld, Coatbridge, Bonnybridge, Larbert, Uddingston, and Bishopbriggs.

CityProblem TypeReport Time
Motherwell Wi-fi 12 hours ago
Glasgow Internet 16 hours ago
Glasgow Internet 1 day ago
Glasgow Internet 1 day ago
Glasgow TV 1 day ago
Glasgow Internet 2 days ago

Nearby cities with recent reports

Glasgow

22 recent signals

16 hours ago
Motherwell

3 recent signals

12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • graemeT2010
    graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland

    @O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help @virginmedia

  • seawxy
    rach ✨ (@seawxy) reported from Motherwell, Scotland

    @virginmedia no, i’ve not received a resolution. someone contacted me regarding the complaint, then when i responded, they have just ignored it. the complaint is regarding incorrect billing and poor customer service.

  • ChristianBunga7
    bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia As I said earlier, I’ve had no internet for the past month and continue to be charged. I can’t use most of your support services as I’ve never been sent any of my customer information @virginmedia

  • Pirastu88
    Simone Pirastu (@Pirastu88) reported from Glasgow, Scotland

    @virginmedia Nothing, same problem. I tried from laptop and from the phone.

  • naveedasghar
    Naveed Asghar (@naveedasghar) reported from Glasgow, Scotland

    @virginmedia @stephenblack32 Shocking to say the outage fix could take up to 5th Jan in Glasgow. over a week with no internet during the festive period is unacceptable. I will be cancelling my virgin fibre today.

  • DarrenMcGuigan5
    TDR-Dazabelle 👑 (@DarrenMcGuigan5) reported from Dennistoun, Scotland

    Anyone else having issues with @virginmedia today I can't get online no signal Nada

  • ChristianBunga7
    bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia The checks tell me there are issues. regardless I don’t really care about wider issues in my area. I’ve been sent in a loop for the past month and it’s still broken, I’ve been paying for this time and not receiving a service - this is not the first time either @Ofcom

  • nuttynanaannie
    Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia Hello I have no tv service and also cannot get into my account to do service check. ML1 5HD area of Motherwell. Channels are all pixelated and sound affected.

  • nuttynanaannie
    Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia Hi, no, it initially says no issues in area on testing hub it says there's an intermittent problem with connection and come back in 18 hours!

  • savcabb
    Dave (@savcabb) reported from Falkirk, Scotland

    Sick of @virginmedia broadband. Constantly goes down for no reason. WiFi glitches but of course you phone and it’s never there fault Not as if it’s cheap either at over £50 a month #timeforachange #frustrated

  • nuttynanaannie
    Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia OK. That's fine . Every time I service check my broadband it tells me there's a fault in my area and its being investigated and to come back in 24 hours and it will be looked into but when I do this it just gives the same response . Its very confusing. And not very helpful at.

  • G1NG355
    AR #55 (@G1NG355) reported from Glasgow, Scotland

    @virginmedia that's us done with you guys.. We've been a customer of 30 years and incompetent staff have completed f*cked up.

  • G1NG355
    AR #55 (@G1NG355) reported from Glasgow, Scotland

    @virginmedia Well that's another inconvenience. I can't put into the limited characters what we've been through since Friday with your service.

  • wilsonfkp
    Wilson (@wilsonfkp) reported from Glasgow, Scotland

    @virginmedia seems to be down in Renfrew... No internet for tonight 😭

  • Lshire_Laird
    The Lanarkshire Laird (@Lshire_Laird) reported from Motherwell, Scotland

    Hi @virginmedia after 2 weeks of repeated calls and being promised a new remote ordered each time when it wasn’t, I finally reached a customer service agent called Maciej Betnat who took the time yesterday and today to help. He is great & I want to see that this is recognised. 👏🏻

  • nuttynanaannie
    Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia Hi, thank you for replying. I can't see where to register. I did another service check and it says an intermittent service fault is affecting my area. But gives no guidance/option to register for loss of service. Guidance please.

  • wolfofwhickham
    wolfofwhickham (@wolfofwhickham) reported from Glasgow, Scotland

    @virginmedia Very simple .... I never had paper billing it started and I keep getting charged for it .... and no matter what is discussed or sorted on a call wotyncustomer services it keeps getting charged. ...

  • AlexxAdair
    Alexander Adair 🌙 (@AlexxAdair) reported from Glasgow, Scotland

    @virginmedia It wont even let me run a speed test. When I go to status check it says no problem found but when I call I says intermittent issues??

  • ElaineB50245734
    Elaine Byrne (@ElaineB50245734) reported from Glasgow, Scotland

    @virginmedia I have a complaint and cannot find a email address for it

  • tofolo_1
    David A (@tofolo_1) reported from Glasgow, Scotland

    @virginmedia Are you kidding? I am not paying 30p a minute to call you. The contact us page says webchat but no link? It also says some text service but no number? Are you also just making it impossible to get in touch. If this becomes any harder to set up billing I will cancel....

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • annewitha_e
    Anne (@annewitha_e) reported

    @virginmedia Trying to phone about changing my contract but going round in circles on your robotic so called 'help' line. When it gives the option I want,I say 'YES' amazingly the robot says, Sorry I didn't get that! Is that because I want to remove some services?

  • MarionBrowne42
    Marion Browne (@MarionBrowne42) reported

    @keithapearson @virginmedia @MartinSLewis I think Yodel can challenge VM. They left a package at my neighbour no2, due to the layout of the close, no2 is nowhere near no3 and the photo of proof is also not no2 unless you are in the next close 🤬 An hour on a chat to discover that the driver is an idiot.

  • cleggy1966
    Simon (@cleggy1966) reported

    @virginmedia Yes, and there is no issue showing

  • RobbieH1972
    Robbie Humphries (@RobbieH1972) reported

    @TheNotoriousMMA @LOCthedreamer2 Ireland 🇮🇪 needs an alternative news channel to the government funded stations like Rte/ newstalk/ virgin media etc until then things will not change as we have s generation who solely watch this absolute garbage… we need an alternative like GB news in the uk …

  • andrhay12
    andrhay (@andrhay12) reported

    @virginmedia when will the problem with TV and broadband in the SE1 be fixed this has been ongoing for 2 weeks now. Intermittent broadband and tv for 2 weeks. last 3 days no TV services - no updates

  • fludgate1
    Callum Fludgate (@fludgate1) reported

    @virginmedia How am I meant to get on the page when I have no internet access by phone or tv? That’s my problem my phone gone down as well.. I’m only using my dad’s internet atm !!

  • O2
    O2 (@O2) reported

    @Isa_Yolina Hi it's us from Virgin Media O2. Sorry you're having this issue, if you would like to DM us a screenshot of the issue, and the email you use on the app.

  • arvey86
    CJH1883 (@arvey86) reported

    @virginmedia are crooks, taking advantage of a vulnerable person. Sold a product never set up as no engineer arrived after numerous requests. Calling to try and bully them into a paying for a service they cancelled that was not fit for purpose, disgusting scum.

  • Travis_techz
    MR_TRAVIS (@Travis_techz) reported

    @me_marifi @virginmedia @O2 Send me a DM for help

  • CryptoPoli
    Poli 🤌 (@CryptoPoli) reported

    @richardbranson your company has THE WORST customer service ever! Total loss of internet for nearly 1 month, multiple missed engineer appointments, incorrect information, multiple escalations and I still have no idea when it'll be resolved! @virginmedia Absolutely the worst!!