Virgin Media

Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland

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The latest reports from users having issues in Cumbernauld come from postal codes G67.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cumbernauld, North Lanarkshire, Scotland 12/11/2025 10:40

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Cumbernauld, Airdrie, Motherwell, Bellshill, Bothwell, Bonnybridge and Coatbridge.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout
United KingdomFalkirk Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomFalkirk Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • lizwalk64409943 liz walker (@lizwalk64409943) reported from Cumbernauld, Scotland

    @LibertyLndnGirl @virginmedia I had to send them a recorded delivery letter to cancel mine !!!!

  • lizwalk64409943 liz walker (@lizwalk64409943) reported from Cumbernauld, Scotland

    @LibertyLndnGirl @virginmedia Bad customer service !!

  • weedebsie19 Debbie Hughes (@weedebsie19) reported from Airdrie, Scotland

    @virginmedia Afernoon, are there any issues in the ML6 area as my broadband doesn’t seem to be working. The wi-Fi isn’t connecting to our mobiles & we keep having to use our 4G. Thanks, Debbie

  • Porter33R Richard Porter MBE (@Porter33R) reported from Bishopbriggs, Scotland

    @virginmedia usually singing your praises however your safeguarding policy for customers who are older people needs refinement. Sales teams not speaking to customer service has caused me and my parent great upset. Please look into training for all your sales staff please.

  • discostu67 Stuart O'Kane (@discostu67) reported from Glasgow, Scotland

    @virginmedia Says no issues

  • _Grejurn Grejurn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 B L M (@_Grejurn) reported from Glasgow, Scotland

    @virginmedia looks like the midnight hour is upon us again. Two nights in a row the internet's gone down around midnight. This is getting tiresome.

  • A_Stramash scooby (@A_Stramash) reported from Mollinburn, Scotland

    @virginmedia shocking service. And going by others it's standard #virginmedia 👎

  • Eddie60156742 Eddie (@Eddie60156742) reported from Glasgow, Scotland

    @virginmedia Get a grip Virgin! No TV, no WIFI, no Phone. By far the worst broadband providers ever! Can’t wait to leave yous when the contract is up.

  • GOTHICGUY270477 ALAN (@GOTHICGUY270477) reported from Cambuslang, Scotland

    @virginmedia how many times do I need to call to get you to fix a problem with my bill only for you to mess it up again I’m going to call ofcom and see if they can sort it !!!!!!!!!!!!!!!!!!!!

  • meeptastic9 Natasha Hayward (@meeptastic9) reported from Falkirk, Scotland

    @virginmedia I have used the virgin service to run test on line - so much that I’m unable to for the rest of the day. This is why I turned to another website to check and see if there were others having same issue. Which they were. My router restarted itself 5 times in 1 hour. Not right! :/

  • mikebhoy mike (@mikebhoy) reported from Glasgow, Scotland

    Good old @virginmedia happily enjoying the football on BT on my iPad when your crappy app decides to freeze then kick me out and refuse to recognise my login. Dreadful bit of kit, never works properly.

  • A_Stramash scooby (@A_Stramash) reported from Mollinburn, Scotland

    @virginmedia really poor service guys 👎 Would not recommend 👎

  • GOTHICGUY270477 ALAN (@GOTHICGUY270477) reported from Cambuslang, Scotland

    @virginmedia is their something wrong with the virgin phone line I connect through my hub and it’s a bad line I have reset my hub 3 times checked both handsets and still cracking down phone line

  • johnfphotos John Farnan 🏴󠁧󠁢󠁳󠁣󠁴󠁿📷 🇬🇧 (@johnfphotos) reported from Motherwell, Scotland

    @virginmedia I tend to stay away from community self help areas.

  • canadianweeg Kris Schimmel (@canadianweeg) reported from Glasgow, Scotland

    @virginmedia down again

  • A_Stramash scooby (@A_Stramash) reported from Mollinburn, Scotland

    @virginmedia so, been trying to get through to these guys for weeks. Can't get thru via phone, chat function on the app doesn't work, the website give options to upgrade or leave, can't remove services and you are directed to the number that u can't get through on 👎

  • CPDdeaf Neil (@CPDdeaf) reported from Glasgow, Scotland

    Yo @virginmedia.... it’s been 4-5 months and you still have problems with your internet across the country. What are you doing to step up to sort this out? It’s infuriating.

  • MerielClunas Meriel Clunas (@MerielClunas) reported from Glasgow, Scotland

    @virginmedia Can’t even register the fault as the page is broken 😑

  • barry206 BigBaz (@barry206) reported from Kirkintilloch, Scotland

    @virginmedia online chat !!! What a joke. Waited an hour to chat to someone, “reset your router to factory settings so we can resolve your issue” done that, now having to wait again for advisor. I’m guessing another hour. 😡😡😡😡

  • drnsheridan Nathalie *CampgroundsNotPubs* Sheridan (@drnsheridan) reported from Bishopbriggs, Scotland

    @virginhelp @SakuraSam3 @Virgin @virginmedia So @virginmedia just got kicked out of a meeting Internet down. Urgent help needed that's been going on for 4 or 5 days now

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • chriskeeton Chris (@chriskeeton) reported

    @Jaiiskii @virginmedia I don't blame you. I used to have phone and TV in addition to the net but I cancelled everything bar the Internet after having trouble with them.

  • auntielou1969 Louise Young (@auntielou1969) reported

    @virginmedia I'm appalled at your customer service. After logging in to my account in order to cancel my account as I will be moving, I was asked for details from my login details, and told they were incorrect. I simply want to return my equipment ... it shouldn't be this hard.

  • varshar88 Varun Sharma (@varshar88) reported

    @virginmedia Thanks, I’ve blocked from my handset but the issue is someone else, perhaps a vulnerable customer of yours may be victims of this scam.

  • vikaskhatri1976 Vikas Khatri (@vikaskhatri1976) reported

    @virginmedia Due to delay in getting this right from your team on the first or second call, I loosed out on the best sim deal which is no longer available now... Really horrible experience during the sales process, I can imaging how horrible the services can be now for me....

  • StephenDewing Stephen Dewing 🇬🇧 (@StephenDewing) reported

    @virginmedia Whether you made money off it or not its irrelevant. I still got charged for two phone calls when a simple option via your website would suffice. Let's be honest I can mould and manipulate my package for free any way I like. To cancel it costs me money - go figure!

  • affster666 Alex James (@affster666) reported

    @virginmedia I have never known a connection this intermittent…

  • Traceymichell28 Tracey j (@Traceymichell28) reported

    @virginmedia That's the line isn't it,why can't we talk to customer services, where are the promised updates,will my data be refunded?

  • AfterDark_16 Melissa (@AfterDark_16) reported

    @virginmedia Better connected lol broadband not working again been cutting out for days, phone helpline and get cut off before you can speak to anyone as the house phone runs through the broadband now. Online status says your good and book technican. Then get a text to say problem in area 🙄

  • ADaveWard David Ward (@ADaveWard) reported

    And I had to pay for it @virginmedia even though the install took half the time. @virginhelp Feel cheated and robbed not good customer service.

  • Jaiiskii James (@Jaiiskii) reported

    @ncar_22 @virginmedia Yeah, all I wanted to do was cancel my package, which they wrote to me to do so if I wanted 😒