Virgin Media

Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland

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The latest reports from users having issues in Cumbernauld come from postal codes G67.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cumbernauld, North Lanarkshire, Scotland 02/13/2026 07:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Bothwell, Motherwell, Falkirk, Blantyre, Cumbernauld, Uddingston, Coatbridge, Larbert, Bonnybridge and Airdrie.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow E-mail

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • YvonneDevlin2 Yvonne McAnenay Devlin (@YvonneDevlin2) reported from Glasgow, Scotland

    @virginmedia area 28 no service how long until it’s up and running please

  • ya_diks Adrienne (@ya_diks) reported from Coatbridge, Scotland

    @virginmedia can’t seem to get logged into my account on your website or app on both pc and mobile. It just keeps reloading the main page to login again

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    @virginmedia another day another virgin outage. It's getting really annoying.

  • Larousse1968 thecontrarian (@Larousse1968) reported from Glasgow, Scotland

    @virginmedia can you tell me how to contact customer services please

  • GOTHICGUY270477 ALAN (@GOTHICGUY270477) reported from Cambuslang, Scotland

    @virginmedia how many times do I need to call to get you to fix a problem with my bill only for you to mess it up again I’m going to call ofcom and see if they can sort it !!!!!!!!!!!!!!!!!!!!

  • BrittenyCox Britteny Gibson (Cox) (@BrittenyCox) reported from Glasgow, Scotland

    @virginmedia It's now been over a month and still no resolution to the complaint I filled. We are being over charged yet again. Can someone please get in touch directly regarding this complaint please.

  • madblack65 Madeleine Black (@madblack65) reported from Glasgow, Scotland

    @Interestedpty @virginmedia Who should I change to that actually gives a good service? 🤔🤔

  • LBuik lisa buik (@LBuik) reported from Glasgow, Scotland

    @virginmedia how can I speak to someone I gave major issue with internet connection #maybetimetomove

  • ayenaebotherpal ⓄⒷ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ayenaebotherpal) reported from Birkenshaw, Scotland

    @virginmedia I’ve now resorted to. Connecting my tv to my mobile phone data in order to watch Netflix etc as the connection from you is so bad and cuts out every few minutes. Is anything being done about this? What we actually paying for?

  • madblack65 Madeleine Black (@madblack65) reported from Glasgow, Scotland

    Unbelievablely poor customer service from @virginmedia Was waiting on phone for ages and spoke with me to be told my husband has to come home from work to deal with it!!! Day 2 no WiFi and I’m working from home and daughter finishing masters online 😤😤😤

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    It appears @virginmedia can't communicate with it's customers. Perhaps @Ofcom and @BBCWatchdog would like to investigate how their inability to provide customer service is affecting customers ability to work during a pandemic.

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    @virginmedia ok virgin I have had no service all day, I can't get through to you. I need broadband for work what are you doing about this, your customer service is a shambles so far.

  • AMontguire Andrew Montguire (@AMontguire) reported from Glasgow, Scotland

    @virginmedia Need help with my account now being charged more for the same services

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    @virginmedia no broadband for the second day. No information or customer service. People have to work you know.

  • FraserWilson95 Fraz🍓🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🎗 (@FraserWilson95) reported from Glasgow, Scotland

    My @virginmedia internet service is now down for the third consecutive day in Glasgow and yet again I’m having to tether to my phone’s data to be able to work from home. This is woeful service when so many are working from home relying on their internet - get it sorted!!!

  • ayenaebotherpal ⓄⒷ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ayenaebotherpal) reported from Birkenshaw, Scotland

    So sick of @virginmedia and their stupid c130 error code. Constant. Absolute worst. And their **** WiFi. Useless.

  • GOTHICGUY270477 ALAN (@GOTHICGUY270477) reported from Cambuslang, Scotland

    @virginmedia is their something wrong with the virgin phone line I connect through my hub and it’s a bad line I have reset my hub 3 times checked both handsets and still cracking down phone line

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    Despite @virginmedia increasing it's prices they continue to disrespect customers. We have had no broadband for 2 whole days, no response. I have been on the their website asking for help to enable me to work during a pandemic, nothing helpful. One the phone for 45 mins and????

  • mikebhoy mike (@mikebhoy) reported from Glasgow, Scotland

    Good old @virginmedia happily enjoying the football on BT on my iPad when your crappy app decides to freeze then kick me out and refuse to recognise my login. Dreadful bit of kit, never works properly.

  • _Grejurn Grejurn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 B L M (@_Grejurn) reported from Glasgow, Scotland

    @virginmedia looks like the midnight hour is upon us again. Two nights in a row the internet's gone down around midnight. This is getting tiresome.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ke_payne KE Payne (@ke_payne) reported

    Hi @virginmedia I keep getting texts asking me to confirm an installation on 17/02 but you're sending the texts to the wrong number as I'm not a customer & I'm not getting Virgin Media installed. Tried ringing customer services but they need an account number. Help?

  • Ryan_Corfield Ryan Corfield (@Ryan_Corfield) reported

    @virginmedia There’s no other issues just while using my laptop. What would you advise

  • LBS38810 🏴󠁧󠁢󠁳󠁣󠁴󠁿Linda (@LBS38810) reported

    @virginmedia is there a problem in the G77 postcode my parents have no TV or WiFi?

  • LucyEldridge24 Lucy Eldridge (@LucyEldridge24) reported

    Hi @virginmedia, I’m trying to help out an older relative with her internet. I’ve tried calling but have been on hold for an hour... She received starter pack, but can’t connect, the connection box to the house is really old....please can you advise? Thank you!

  • Chris_West0n Chris Weston (@Chris_West0n) reported

    @virginmedia Hi @virginmedia. Unfortunately not. Been like this for a couple of weeks. We had an on demand issue in our area but that has been resolved and still no channel 2. Restarts and reconnect to the server fruitless sadly.

  • _sophienaylor SOPH🌷 (@_sophienaylor) reported

    @virginmedia okay so been trying to get in touch all morning and can’t get through or speak to someone online, been having problems with our TV channels for a while now and can’t seem to get it sorted 🤨

  • uminski Carl Uminski (@uminski) reported

    Hello @virginmedia anyone there to help? We've had no more than 2mb upload speed on area ref 20 for a few weeks - fix was promised this morning, still no fix! Anyone there? #virginmedia

  • CeranDanis Ciaran Downey (@CeranDanis) reported

    @virginmedia Virgin broadband has made working from home in Cardiff central an absolute nightmare recently. Network has been cutting in and out for the past three weeks. They also make it as hard as possible to find an email or a free phone number for them.

  • caatstca Cat Abbott (@caatstca) reported

    @virginmedia That’s what I’m doing that results in the error. No known issues locally. Seems to have been playing up since we upgraded a couple of weeks ago.

  • lyndiloo55 LyndiLooInLondon 🏴󠁧󠁢󠁥󠁮󠁧󠁿Proud Brit🇬🇧 🇺🇸 (@lyndiloo55) reported

    @virginmedia Thankfully, I managed to get through on the phone, where a lovely guy sorted it all out for me. If I'd had to wait for a resolution from here, I'd still be waiting at xmas!