Virgin Media

Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland

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The latest reports from users having issues in Cumbernauld come from postal codes G67.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cumbernauld, North Lanarkshire, Scotland 12/05/2025 14:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Airdrie, Falkirk, Motherwell, Bellshill, Cumbernauld, Bothwell, Bonnybridge and Coatbridge.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow E-mail

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • _obri3 b (@_obri3) reported from Glasgow, Scotland

    @virginmedia I tried to sign with you but apparently the extra 300/400 metres was too much effort for the workers. so one block up my mum has fibre optic best broadband with you guys. But yeah no fibre optic just down the road.. Summerston area, around the schools. John Paul academy.

  • Gordon_Keenan Gordon Keenan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Gordon_Keenan) reported from Glasgow, Scotland

    @virginmedia Business account, and since day one is been an absolute disaster off things not working, hidden items on bills, etc. I'm out of this contract as soon as I can.

  • Iren_Ishii84 I-Ren Ishii (@Iren_Ishii84) reported from Cambuslang, Scotland

    @virginmedia are useless try calling, can’t get through...try messaging wait 3 hrs, no response, then close for the day (but we’ll get back to you! *lie) awaiting another hour at present on their messaging service. Total JOKE #virginmedia #CustomerService

  • Fitzy_07 Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland

    @virginmedia I'll ask for the reference if I get through again. The chap on the phone read the complaint back and it wasn't what I'd discussed

  • Fitzy_07 Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland

    @s04012008 @virginmedia **** sake that's some bill!!

  • Gordon_Keenan Gordon Keenan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Gordon_Keenan) reported from Glasgow, Scotland

    12:10 last night @virginmedia business broadband down again. Another modem reset this morning to sort. There had not been one week of stability with this garbage business service. Utter garbage is of course bring polite. #releasemeftomthiscontract

  • Fitzy_07 Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland

    @CGhirl88 @virginmedia I can confirm there are hunners of better deals with much better customer service

  • stupac41 Stu Paterson (@stupac41) reported from Glasgow, Scotland

    So @virginmedia internet doesn’t work all day, they don’t answer customer service calls or respond to complaint emails #farce #virginmedia

  • Fitzy_07 Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland

    @CM26_B @Gastro_Celtic @virginmedia I actually don't even care at this point, I can cancel my contract in the next two days lol

  • Fitzy_07 Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland

    @virginmedia I checked the link last night and it told me there where no broadband issues, however mines and others from the street where down. Seems to be back up and running now

  • samboardman99 big sam (@samboardman99) reported from Glasgow, Scotland

    @virginmedia no pictures on my up stairs TVs. Tried customer service keep getting cut off..

  • Gordon_Keenan Gordon Keenan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Gordon_Keenan) reported from Glasgow, Scotland

    @virginmedia Have to say that the business service I ordered had been a joke since the day I ordered it. Slow speeds... Instead of 350mb.. days of no service at all.. just joined and will be leaving as soon as my contract ends.

  • Fitzy_07 Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland

    @virginmedia They put on the notes that I wanted to register a complaint but never registered it as a complaint...so there's no reference 😂😂😂

  • thisis_jamesg James Graham (@thisis_jamesg) reported from Glasgow, Scotland

    @virginmedia hey guys trying to get through but can’t and it seems your wee online chat is off as well. Anyone available to help. Thanks.

  • samboardman99 big sam (@samboardman99) reported from Glasgow, Scotland

    @virginmedia what's wrong with your customer service...keep going through the process then getting cut off....disgusting services.

  • Fitzy_07 Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland

    @virginmedia Phoned the helpline like you said, guy told he'd transfer me to Customer Relations, who hung up...what you meant to do man 😂😂😂😂😂

  • Fitzy_07 Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland

    Yasss...my @virginmedia wifi and tele has went down...top service guys 😂

  • macaroni1888 Tony (@macaroni1888) reported from Glasgow, Scotland

    @virginmedia Our head office is now in its second day without Broadband, which is an utter disgrace. Please advise when service will be restored.

  • squawkbox Will 🇪🇺 (@squawkbox) reported from Glasgow, Scotland

    @virginmedia It only happens with this channel, it doesn't happen with any other channel. The issue also affects a friend of mine that lives in Birmingham, so suggests an issue with the source. I have rebooted, same issue.

  • dtr1984 🏴󠁧󠁢󠁳󠁣󠁴󠁿David🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@dtr1984) reported from Glasgow, Scotland

    @virginmedia having major issues with my wifi , any reason for that to be the case

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SlimNasty2013 Slim Gaming (@SlimNasty2013) reported

    PLEASE for the LOVE OF GOD @toobbroadband GO LIVE in the Thornhill area so I can ditch @virginmedia currently getting 350/0... yes ZERO... their customer service is like, if it hasn't fixed itself in 24 hours, come back to us... I should be STREAMING LIVE now!!!!!!

  • danAndrews0 Daniel Andrews (@danAndrews0) reported

    @virginmedia And…? What use is this “platform” then? You are so incompetent it’s untrue! How your still in business I’ll never know! 3 months of my contract left and I’ll be going to @SkyUK

  • yellocarse10 Judith Ashforth (@yellocarse10) reported

    @virginmedia After several attempts to get my complaint resolved by you getting me to have dialogue via WhatsApp, all I have been advised to do is ring the pre installation team!!! Can someone actually help me??

  • pye1903 Derek Douglas (@pye1903) reported

    @virginmedia Was supposed to be fixed on the 3rd at 2pm SNR issue

  • osmanazfar147 Osman Azfar (@osmanazfar147) reported

    @virginmedia I’m not getting any service . Could you help

  • serhio1232 serhio123 (@serhio1232) reported

    @SpaceX Not bad. Virgin media charges me £60/month for 350mbps/s. The only downside with starlink could be bad latency and lots of timeouts when it is cloudy/rains.

  • SQW103 SWight (@SQW103) reported

    @virginmedia Hello, no broadband for nearly 24 hours in SE22. What is the problem and will you reimburse us? Thank you

  • robert72black Robert Black (@robert72black) reported

    @virginmedia @theresecoffey just wondering how it's environmentally friendly, that to get the BB and line package I want at a price I can afford, I have to take out a bundle that includes a TV box that will never be used! What a waste of materials.

  • Mannyy1991 Manny (@Mannyy1991) reported

    @virginmedia Wired Connection and I always check before raising any complaints. As stated previously I'm a reasonable customer all I would like to @virginmedia to explain to me why there is a systematic reduction in service speed?

  • pengeprincess Mary Ward (@pengeprincess) reported

    @virginmedia I am a satisfied customer but please don't advertise on GB News. Your brand doesn't need this kind of association and neither do your customers.