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Virgin Media

Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Cumbernauld come from postal codes G67 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 1: Problems at Virgin Media

Virgin Media is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Cumbernauld, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Falkirk, Motherwell, Airdrie, Alloa, Grangemouth, Bonnybridge, Coatbridge, Cumbernauld, Bothwell, and Blantyre.

CityProblem TypeReport Time
Glasgow Wi-fi 2 hours ago
Glasgow Internet 7 hours ago
Glasgow Internet 10 hours ago
Glasgow Internet 12 hours ago
Glasgow Internet 13 hours ago
Glasgow Wi-fi 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • pattyneta
    Patty O' 😷 (@pattyneta) reported from Glasgow, Scotland

    Well done @virginmedia for leaving my husband, an NHS doctor, without a working phone while he is on call at the hospital for the next 48 hours. And NO solution via customer service. Terrible and very disappointing service!

  • nosrepat
    Lyn Paterson (@nosrepat) reported from Glasgow, Scotland

    Got a phone call yesterday from someone saying my VM router was being used by other people. Guess it is a scam. Plus broadband down completely today ....and bad yesterday. Appalling service in #Glasgow G 11. @virginmedia

  • pattyneta
    Patty O' 😷 (@pattyneta) reported from Glasgow, Scotland

    @virginmedia No, it’s an issue regarding the SIM card. I’ve just spent almost 2h in a chat with customer service, where not only any solution was provided, I also had to wait an average of 5 minutes for the agent’s reply to each of my questions. Very frustrating and terrible customer service.

  • AIcolni
    Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland

    @virginmedia I am not a VIRGIN MEDIA CUSTOMER, I cancelled my subscription with you a very very long time ago, so I dont know how you can say I am a customer??

  • jonzo1
    Jonathan Abourbih (@jonzo1) reported from Glasgow, Scotland

    @virginmedia broadband issues in G43? Your status checker says all is fine, but when I run a test it says “thanks for doing your in home checks”

  • breslano
    Paul Breslin (@breslano) reported from Glasgow, Scotland

    @virginmedia bt sport 3 HD is a screen of pixels every 20 seconds? How do I fix this?

  • doyley_dodo
    Annemarie Doyle (@doyley_dodo) reported from North Lanarkshire, Scotland

    @virginmedia when you’re trying to work from home (Coatbridge) but your service provider is Virgin Media and your internet has been down since Thursday! Pretty sure this new job won’t last long under these conditions #tweetingforafriend #tweetingforacolleague #missingtraining

  • MrPGFH
    Peter Hannington (@MrPGFH) reported from Glasgow, Scotland

    @virginmedia I have tried to call twice to talk with you guys about my home broadband and twice been plunged into darkness. Your online bot sends me round in circles...no wonder I want to leave. Can someone please help me?

  • AIcolni
    Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland

    @virginmedia once again, on day 2 of Burgin Medias incompetence it would seem that lack of competence has surfaced its ugly head again and my complaint has been registered in a non active account that I have no way of accessing so therefore been told NO ONE AT VIRGIN can help

  • craigie69
    Craigie (@craigie69) reported from Motherwell, Scotland

    @virginmedia are you having problems with your spam filters. Suddenly in last week getting inundated with spam to my inbox. My dad the same. And nothing automatically going into spam folders like before.

  • AIcolni
    Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland

    @virginmedia I dont need to supply I have the evidence in photographic form that the inside of my propert has been damaged by your firm, and I will track down the engineer in question who said himself it was put in wrong place and this I do have proof of from the neighbour in question who was

  • breslano
    Paul Breslin (@breslano) reported from Glasgow, Scotland

    @virginmedia bt sport 2 is a screen of pixels every 20 seconds? How do I fix this?

  • HoweRhys
    Rhys Ronald Howe (@HoweRhys) reported from Glasgow, Scotland

    Anyone else having issues with @virginmedia this morning? I have absolutely no access to the internet. Restarted the laptop and nothing.. Seen some say the service was down last night too.. possible down in the UK?

  • nosrepat
    Lyn Paterson (@nosrepat) reported from Glasgow, Scotland

    @virginmedia And the loss of broadband service ? I am in Glasgow G11.

  • AIcolni
    Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland

    @virginmedia Are you serious??? Have you tried calling that JOKELINE??? Well I have 8 times now, no one competent enough to deal with complaint

  • TheDailyScrum
    Allan McPike (@TheDailyScrum) reported from Glasgow, Scotland

    @virginmedia Totally wrong show from iPlayer. E4 and a few other channels say that you cannot fast forward as the channel doesn’t support even if you watch live, pause and try and fast forward the ads. Pretty rubbish

  • AIcolni
    Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland

    @virginmedia I most certainly will not be taking anything of issue to the council as my privately owned home is not council property, and your contractors dug into my private garden therefore it's your issue and if I cant resolve it here next step will be Daniel Potts

  • AIcolni
    Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland

    @virginmedia Can you tell me please , if the secret agent that you claim to be dealing with my complaint is on an extended mission ?? And what Monday they may be back in action to complete the task of addressing the damage done to my property??

  • brooksybradshaw
    Claire ✌🏼🎾 (@brooksybradshaw) reported from Kirkintilloch, Scotland

    Nah as if my fricking internet has cut out again during this match, wtf @virginmedia two nights in a row.

  • raymi37
    Papa Raymondo (@raymi37) reported from Chapelhall, Scotland

    @quigley_mick @virginmedia @virginmedia service is getting worse mick I’m thinking of a change far too dear as well

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jivan_pravin
    pravin jivan (@jivan_pravin) reported

    What a crap service by Virgin Media. Don't answer the phone, no feedback. Disaster

  • DarrenHindle1
    Darren Hindle (@DarrenHindle1) reported

    @Elicitor111 @virginmedia Other than the occasional update what would you expect them to do ? They're working to fix it should they come round and act out your TV show for you?

  • duffett_claire
    CLAIRE DUFFETT (@duffett_claire) reported

    @GBarfoot1 @virginmedia Same, 150 and 0345 numbers not working

  • KJ_93x
    KJ 💙 (@KJ_93x) reported

    Over 4 hours and counting and @virginmedia still haven’t sorted the issues, what an absolute shambles this is

  • TheDorken
    Dorken 👻 (@TheDorken) reported

    Virgin media sucks That’s all I have for today.. Patchy internet no stream

  • HayleyManson4
    Hayley Manson (@HayleyManson4) reported

    @virginmedia No updates,website not working & phone cuts you off. Poor Comms with customers for expensive service

  • SarahLlew15
    Sarah Llewellyn (@SarahLlew15) reported

    @virginmedia TV still down. Getting "Error Code V53" message on most channels, & a "This channel is not authorised" message on supposedly restored channels BBC One, BBC Two, ITV, ITV+1 and Channel 4?!? Can't get any help from anyone!!!

  • listojiten
    Jiten Terrícola (@listojiten) reported

    @virginmedia my tv is down.

  • cmaxwe13
    Charlene Maxwell (@cmaxwe13) reported

    @virginmedia When will this issue be resolved I only have channel 4 all other channels are not working.

  • josparks78
    Joanne Sparks (@josparks78) reported

    @virginmedia just when I thought the TV service was coming back, bam I have now only got BBC1 again! So your outage information is incorrect as we don't have access to all the channels you say we have access to