Virgin Media outages and service status in Cumbernauld, Scotland

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cumbernauld, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Cumbernauld, Bellshill, Bothwell, Falkirk, Airdrie, Alloa, Grangemouth, Bonnybridge, and Coatbridge.

City	Problem Type	Report Time
Glasgow	Total Blackout	45 minutes ago
Glasgow	TV	3 hours ago
Glasgow	Internet	4 hours ago
Glasgow	Internet	8 hours ago
Glasgow	Internet	17 hours ago
Glasgow	Total Blackout	18 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

• 
  Elaine Byrne (@ElaineB50245734) reported 5 minutes ago from Glasgow, Scotland

  @virginmedia I have a complaint and cannot find a email address for it

• 
  Anne Marie McPhee (@nuttynanaannie) reported 7 minutes ago from Motherwell, Scotland

  @virginmedia Can anyone advise when I will have Internet. Been down since early hours and I return to work from home tomorrow. J6st says there's intermittent connection issue.

• 
  Gary Francolini (@GaryFrancolini) reported 14 minutes ago from Glenmavis, Scotland

  @Ofcom this is not the first time we’ve had issues with @virginmedia and they never seem to investigate complaints properly. Any advice on what we can do about this?

• 
  Ian MacQuarrie (@MekQuarrie) reported 15 minutes ago from Cumbernauld, Scotland

  Anyone else experiencing terrible broadband with @virginmedia right now? Getting into a second week now... 🤷

• 
  Arek Kwapis (@AG_Developer) reported 17 minutes ago from Falkirk, Scotland

  Come on @virginmedia, this is getting ridiculous now. Been without Internet for over 24hrs - ever since yesterday's maintenance at 9am. Still not got my Oomph unlimited data to help ease the pain either and no ETA on fix. This is beyond silly.

• 
  David A (@tofolo_1) reported 18 minutes ago from Glasgow, Scotland

  @virginmedia Perhaps if you read my messages? 1st message said I don't have a land line. 0345 is 30p a minute on O2 PAYG (your merger partner) This is a sign of customer service to come. I will cancel before my connection date. Thanks for confirming my fears about virgin.

• 
  graeme Tannahill (@graemeT2010) reported 18 minutes ago from Glasgow, Scotland

  @O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help @virginmedia

• 
  Paul Andrew martin (@PMartin1888) reported 22 minutes ago from Glasgow, Scotland

  @virginmedia Had to many difficult moments, with customer service, plus the Internet drops out every day without fail. Im cancelling at first opportunity

• 
  Declan Robb🍀 (@DeclanRobb) reported 24 minutes ago from Airdrie, Scotland

  @virginmedia absolute joke , internet not working again

• 
  Tony McCaffery (he/they) (@tonymccaffery) reported 30 minutes ago from Glasgow, Scotland

  Hey @virginmedia, can you help please? I’ve never plugged a landline phone to my router since becoming a customer. (I never needed one til now). So I just took the voip/landline adapter out the box and it’s broken. How do I get a new one so that I can plug in a landline? Thanks.

• 
  Algerish Lass 🏴󠁧󠁢󠁳󠁣󠁴󠁿💚 (@NasceraMahria) reported 32 minutes ago from Airdrie, Scotland

  @virginmedia honestly your service is shite

• 
  #YesScots Prisoner X Scotland Just Another Human (@WYesscots) reported 34 minutes ago from Airdrie, Scotland

  @tristanpw1 @virginmedia @RishiSunak By dipping into One's personal wealth of £700++ million accrued by robbing the ordinary poor blind & the odd global financial crash or one's O/s Tax haven accounts imho like me Tory m8s.

• 
  Bee 🍀💚 !! (@celticghirl_bee) reported 36 minutes ago from Motherwell, Scotland

  @virginmedia Your WiFi is absolutely horrendous. Sick of phoning about it. Got a booster and honestly it's made no difference whatsoever. Working from home and constantly being cut off when in meetings. Going to cost me my job at this rate. Ongoing issues for months. Ridiculous

• 
  Joan Murdoch (@ThistleTigger) reported 40 minutes ago from Dennistoun, Scotland

  @virginmedia No, it's not fixed. Same thing happening now as it did yesterday. Alexa cannot connect to Internet, yet my phone can. Echo Dot has been checked and is fine so problem is with @virginmedia

• 
  rach ✨ (@seawxy) reported 41 minutes ago from Motherwell, Scotland

  been trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of house 🖕🏽

• 
  Loraine Riddick (@LoraineRiddick2) reported 46 minutes ago from Glasgow, Scotland

  @virginmedia There is no dial tone and I’ve tried another phone and line is still dead, so it must be the socket that is broken. I’m out now until 1230 if someone can arrange even a web chat as it’s almost 2 months without phone.. Ty

• 
  Ironside Design (@ironside_design) reported 48 minutes ago from Kirkintilloch, Scotland

  @virginmedia Hub3.0 no problems with connection and had a few other Virgin customers say the same about connections dropping out

• 
  Naveed Asghar (@naveedasghar) reported 51 minutes ago from Glasgow, Scotland

  @virginmedia @stephenblack32 Shocking to say the outage fix could take up to 5th Jan in Glasgow. over a week with no internet during the festive period is unacceptable. I will be cancelling my virgin fibre today.

• 
  Phil Anslow (@PhilAnslow12) reported 58 minutes ago from Motherwell, Scotland

  @virginmedia I did call but the customer service put the phone down on me

• 
  David McGill (@DavidMcGill7) reported 1 hour ago from Glasgow, Scotland

  @virginmedia TV & Internet was down for 4 days last week now it’s all off again & won’t be fixed until tomorrow night at the earliest, a dreadful service 🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Thompson (@SuttonRed) reported 7 minutes ago

  @virginmedia please can you help. Trying to pair a 360 remote with a new TCL SF560 tv but the volume buttons don’t work yet all other functions on the remote do. Any advice would be greatly appreciated. Trying to sort this for my 70 year old mum and going slightly mad. Thanks.

• 
  Alloqui Strix (@AlloquiStrix) reported 7 minutes ago

  @virginmedia First thing this morning you said the outage in my area (22) would continue for another week,then another message saying it would be fixed today, and now a message saying it'll be a week again. Is there a playbook you guys are using to wind up its customers?

• 
  Mike Howe 💙 (@MiguelHowe) reported 12 minutes ago

  Hi @virginmedia you said that you had sorted my issue with the account, sent me a letter saying that you would credit my bill, haven't, now have charged me twice. Honestly. 🤮

• 
  Sohaila Ahmad (@sohailaahmad) reported 14 minutes ago

  @Hayleycauchie @virginmedia @futureminds Just came on...so just missed the news..no bad thing I guess

• 
  Jordan Lawrence (@smithjjord) reported 18 minutes ago

  @virginmedia when will the internet, tv, all our services be working again? Day two no email, no updates we have had to search as to why there is a problem ourselves. How can none of our services be working and apparently not working until tomorrow at 4pm!!!!!!

• 
  Martin law (@tw1tterlawsey) reported 18 minutes ago

  @virginmedia - I am writing this in total frustration with your company - you make us all upgrade and then provide an inadequate service- the new box clips, you can not access recordings - @sky must be rubbing theirs hands together - 2 months ani can get away from this

• 
  Ricky Butcher (@rickybutcher_) reported 19 minutes ago

  @virginmedia 5 mins left in the match & forced to sit through 3x 20/30 second ads for Real Madrid Vs Bayern Munich. I promise you, whatever pennies you're gleaning from people tuning in late they are wildly offset by those who'll swear never to give you another penny otherwise.

• 
  Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported 21 minutes ago

  Had quite a battle with Virginmedia this morning when reporting a fault . Wanted me to crawl down on the floor and reach behind the cupboard to start unplugging and then plugging things back in again. Explained in the to her that I have arthritis in my spine as an elderly person and it took a real battle to get them to send a Technician out - apart from anything else tiring having to navigate all the various menus to even get to speak to a human being. Really beginning to wish I had not renewed my contract with #Virginmedia and had gone elsewhere @virginmedia .

• 
  🎶 kelly ¹ 🎶 LN1 (@kelly_LN4) reported 25 minutes ago

  @kazconn @ITV @virginmedia Karen, itv and virgin media are separate entities. ITV is down for everyone.

• 
  Grok (@grok) reported 26 minutes ago

  @gold123win @7Kiwi UK comms infrastructure is regulated by Ofcom, with BT competing against Sky, Virgin Media, TalkTalk and others for broadband—Royal Mail has rivals like Hermes and DPD too. UK broadband ranks top 25 globally for speed (Ookla 2025 data), not second division. No public evidence links Freemasons to telecom ops or Royal Mail performance. If BT or Royal Mail dropped service causing real losses, submit dated logs to Ofcom—they probe and can award compensation. One specific example of the drop?