Virgin Media outages and service status in Cumbernauld, Scotland

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cumbernauld, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Airdrie, Motherwell, Falkirk, Bellshill, Alloa, and Bonnybridge.

City	Problem Type	Report Time
Glasgow	TV	15 minutes ago
Glasgow	Internet	2 hours ago
Airdrie	Internet	3 hours ago
Glasgow	Internet	9 hours ago
Glasgow	Internet	20 hours ago
Glasgow	Internet	23 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

• 
  The Lanarkshire Laird (@Lshire_Laird) reported 1 minute ago from Motherwell, Scotland

  So @virginmedia broadband and tv appears to be down (again) for hours and their webpage to check service status is offline. I’m currently having to connect my work laptop to my personal phone just to work. This is not good!

• 
  Naveed Asghar (@naveedasghar) reported 2 minutes ago from Glasgow, Scotland

  @virginmedia @stephenblack32 Shocking to say the outage fix could take up to 5th Jan in Glasgow. over a week with no internet during the festive period is unacceptable. I will be cancelling my virgin fibre today.

• 
  Loraine Riddick (@LoraineRiddick2) reported 4 minutes ago from Glasgow, Scotland

  @virginmedia I’ve phoned numerous times and had to hang up as constantly kept waiting, but will try again this evening when it might be easier to speak to someone

• 
  bristian cungay (@ChristianBunga7) reported 4 minutes ago from Glasgow, Scotland

  @virginmedia As I said earlier, I’ve had no internet for the past month and continue to be charged. I can’t use most of your support services as I’ve never been sent any of my customer information @virginmedia

• 
  David McGill (@DavidMcGill7) reported 10 minutes ago from Glasgow, Scotland

  @virginmedia TV & Internet was down for 4 days last week now it’s all off again & won’t be fixed until tomorrow night at the earliest, a dreadful service 🤬

• 
  Eileen McGovern (@lene2104) reported 10 minutes ago from Glasgow, Scotland

  @virginmedia can someone answer me why I have spent 48hours trying to help downgrade my cousin package with you and we just get passed around different departments? Today alone we have been transferred 8 times and so far call time all time 4 hours 35mins 😡😡

• 
  Hugh Moan 💙 (@weeshug72) reported 20 minutes ago from Glasgow, Scotland

  @virginmedia why just you just call me under the guise of "offering me a discount on my services" then offer me a deal that means me paying for an extra service I don't currently use or want?

• 
  Tony McCaffery (he/they) (@tonymccaffery) reported 25 minutes ago from Glasgow, Scotland

  Hey @virginmedia, can you help please? I’ve never plugged a landline phone to my router since becoming a customer. (I never needed one til now). So I just took the voip/landline adapter out the box and it’s broken. How do I get a new one so that I can plug in a landline? Thanks.

• 
  Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported 25 minutes ago from Glasgow, Scotland

  @virginmedia broadband and TV down for 12 hours, having to tether to my mobile so that I can work from home today. 🙁

• 
  David A (@tofolo_1) reported 25 minutes ago from Glasgow, Scotland

  @virginmedia Perhaps if you read my messages? 1st message said I don't have a land line. 0345 is 30p a minute on O2 PAYG (your merger partner) This is a sign of customer service to come. I will cancel before my connection date. Thanks for confirming my fears about virgin.

• 
  Banjo (@Chban1967) reported 33 minutes ago from Glasgow, Scotland

  @virginmedia The point is the contract sent out on 15th Aug wasn't what was agreed when challenged I got put on the virgin no customer service merry-go-round which due to our personal circumstances i had to give up u are an absolute rotten company ur service agent admitted this was appalling

• 
  Simone Pirastu (@Pirastu88) reported 33 minutes ago from Glasgow, Scotland

  @virginmedia Yes, I did. I must wait 24 hours to see if they solved my problem. Thank you very much 🙃

• 
  Loraine Riddick (@LoraineRiddick2) reported 39 minutes ago from Glasgow, Scotland

  @virginmedia There is no dial tone and I’ve tried another phone and line is still dead, so it must be the socket that is broken. I’m out now until 1230 if someone can arrange even a web chat as it’s almost 2 months without phone.. Ty

• 
  Jitendra Pathariya🇮🇳🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jpathariya) reported 40 minutes ago from Glasgow, Scotland

  Can you please check and help to sort this out? It's really disappointing that wrong information was provided to me to take my consent for upgrade. If I knew the correct benefits, I would have explored other options. @virginmedia

• 
  Declan Robb🍀 (@DeclanRobb) reported 45 minutes ago from Airdrie, Scotland

  @virginmedia absolute joke , internet not working again

• 
  Louise Hamilton (@louham74) reported 48 minutes ago from Grangemouth, Scotland

  @virginmedia I just phoned again and was told they cannot order for me. So close to just cancelling this shoddy service 🤬

• 
  don mackeen (@donmackeen) reported 51 minutes ago from Glasgow, Scotland

  @virginmedia had the technician come out today after days of patchy service. Got the hub changed, and ... Service still terrible. And now I'm to wait "24 hours"...

• 
  Ian MacQuarrie (@MekQuarrie) reported 55 minutes ago from Cumbernauld, Scotland

  Anyone else experiencing terrible broadband with @virginmedia right now? Getting into a second week now... 🤷

• 
  Simone Pirastu (@Pirastu88) reported 57 minutes ago from Glasgow, Scotland

  @virginmedia Nothing, same problem. I tried from laptop and from the phone.

• 
  The Lanarkshire Laird (@Lshire_Laird) reported 57 minutes ago from Motherwell, Scotland

  Hi @virginmedia after 2 weeks of repeated calls and being promised a new remote ordered each time when it wasn’t, I finally reached a customer service agent called Maciej Betnat who took the time yesterday and today to help. He is great & I want to see that this is recognised. 👏🏻

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  itsu (@itsuu___) reported 4 minutes ago

  The weirdest thing with this virgin media being down if i turn my vpn on twitter will load if i turn it off it wont load

• 
  phorsfield (@phorsfield) reported 6 minutes ago

  @virginmedia I've had no broadband since 1pm today, tv channels working bar the services that require Internet, reboot hub plus reset. Are there any issues in RG12 area?

• 
  K (@Kieranbcfc2) reported 8 minutes ago

  @Rugby_Scoop @virginmedia Mad concept but it is possible for both Ireland to be poor and the ref have had a poor game.

• 
  Phil Rogers (@PhilRogers57) reported 8 minutes ago

  @trapdoor456 @virginmedia Been with YF from when it was BRSK , no problems re service & if there is maintenance planned you get plenty of notice,Virgin have got too big for their boots,always putting up prices for a Sketchy service,I was with V for over 15 years went to them re pricing not interested

• 
  Alan Roberts (@AlanRob68902430) reported 11 minutes ago

  @virginmedia You don't need a contact number you can clearly see my name my postcode is Nosey number 4koff and yes I WAS the account holder 9:23 AM 9:23 AM What I posted on x was A LEGAL NOTICE because you constantly marked my credit file after 30+ years as a customer, I gave you 30 days notice and you billed me for 2 months, also you conned me into believing I got a cheaper tariff if I took out an o2 simcard, then you told me o2 was nothing to do with you and I would have to contact o2, since the day the contract was taken out I HAVE NEVER used the simcard an I'm in the process of issuing a claim against virgin media to recover all the money taken from my account from o2 I have emailed the ombudsman over this. 9:31 AM 9:31 AM Oh how nice as I'm talking to you I get a threatening text you will apply charges if I don't return your crap as per terms and conditions, how about I charge you £7.50 per week for the space you rented from me ?, this conversation will be posted in its entirety

• 
  Dr Brian O'Connor (@boconnorchest) reported 12 minutes ago

  @Rugby_Scoop @virginmedia I can understand ungracious losers, but being ungracious winners is bizarre. I was beginning to like NZ rugby; now we are back to the one-eyed arrogance of the spear-tackle era. Colin Meads & Ken Catchpole incident will forever be a stain on Kiwi rugby. SA v NZ, who to support?

• 
  Adam Spooner (@aspoone2) reported 15 minutes ago

  @virginmedia I DM'd you as requested and nothing So now logged an complaint reference: C-2307266875 And yes I will go to the ombudsman Useless service, useless customer support, useless app

• 
  Steve Kelly (@kellyokid) reported 15 minutes ago

  @virginmedia Hi, would appreciate some contact from you! Apparently I’m now out of contract and my price per month has doubled, no communication from you and I’ve only found out because one of my boxes has decided not to work as a result of broadband connection issues! Brilliant!

• 
  A.Brown (@_DundeePerfect_) reported 16 minutes ago

  @robhinds @virginmedia I have never been told I need anything other than broadband.... even if do decide to have a home phone that now plugs right in to the router.

• 
  mr b (@uxbridgeblade) reported 16 minutes ago

  @virginmedia You keep moving the fix day by day,trying to run a business from home ,your service is not reliable at all