Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Cumbernauld come from postal codes G67.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 31: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bonnybridge, Bellshill, Uddingston, Cumbernauld, Airdrie, Motherwell, Falkirk and Bothwell.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Nicola
(@weenixxx) reported
from
Glasgow, Scotland
@virginmedia Still no further forward with this issue! Customer services just hung up on me!!! Terrible service from you!!!! @virginmedia Not recommended!!!
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🍀Cal😎😝
(@CalumLewsley) reported
from
Glasgow, Scotland
Anyone know a better wifi deal than virgin media as theres no point paying over 60quid a month for a ******* SHITE wifi signal keeps dropping
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RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜
(@lovemojo1991) reported
from
Falkirk, Scotland
@virginmedia our network and other people's internet down again!! Seriously this keeps happening
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Nicola
(@weenixxx) reported
from
Glasgow, Scotland
@virginmedia You’ll have the recorded call. He hung up on me without resolution of notifying me
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Nicola
(@weenixxx) reported
from
Glasgow, Scotland
@virginmedia your customer service agent has just hung up on me after you gave me terrible service and I asked to speak to a manager. Very very unhappy!!!
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Felix McMahon
(@FelixMcM) reported
from
Kirkintilloch, Scotland
@virginmedia yet again your broadband is down in G66 2LS. Your service is a disgrace. I’m fed up complaining about it. I’m of to search deals on #sky
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Euankirkpatrick
(@euankirkpatric1) reported
from
Glasgow, Scotland
@virginmedia please can you help me with my 200 mb broadband it keeps crashing a lot and all most impossible to play online gaming on the verge of cutting it of and going with another supplier please help thanks
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Ross McGuinness
(@RossMcG91) reported
from
Glasgow, Scotland
@virginmedia Hi, the service seemed to get restored around an hour later so not all bad
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Dalus
(@Dalus93) reported
from
Cumbernauld, Scotland
Im howling. The customer service i have recieved from @virginmedia is an absolute joke. Talking to one of their "internet techs" and they didnt even know what a Cat 6 cable was. Not to mention im paying £41 a month for a service that drops randomly every few days.
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David MacKenzie
(@dgmackenzie_uk) reported
from
Cambuslang, Scotland
@virginmedia is there an email address I can report a problem. All services went down at 17.15 for last three evenings and I'm struggling to explain to call centre. Thanks.
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Felix McMahon
(@FelixMcM) reported
from
Kirkintilloch, Scotland
@virginmedia yet again my broadband is down. That’s 4 times in the last two weeks. Your service is making me want to change provider. This is pathetic
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MICHAEL
(@MICKLE_M) reported
from
Mollinburn, Scotland
@virginmedia wifi down again
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Giarc
(@jardinec) reported
from
Glasgow, Scotland
@danfrydman @getbootstrap @Cloudflare @vmbusiness Also on VMB here. I find their DNS incredibly slow to pick up changes too. Swapped now. 👍🏻
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🎾🍷Jacki Charles 📖🚲🍴🏃💃🏴
(@RTweetie5) reported
from
Glasgow, Scotland
@virginmedia hi my Internet is down here in Springburn Glasgow I am a virgin customer
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Paul Collier
(@welshref) reported
from
Glasgow, Scotland
Also, Virgin Media lost a long standing and loyal customer for their awful communication and lack of loyalty.
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Ross McGuinness
(@RossMcG91) reported
from
Glasgow, Scotland
@jackhimself @virginmedia Got same issue in Glasgow. Base light flashing green and TV box not picking up signal. Was fine an hour ago
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Ian Fitzpatrick
(@Ianiesta8) reported
from
Falkirk, Scotland
@virginmedia I was looking to upgrade to a TV Package, but the deal for a new customer was far better than the deal I was offered.
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Scott Garrett
(@garrett_golf) reported
from
Glasgow, Scotland
Is there an issue with services just now @virginmedia 🤔
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Felix McMahon
(@FelixMcM) reported
from
Kirkintilloch, Scotland
@virginmedia This happens every weekend. Sick to death of this service.
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Cal 😜🏴
(@CalLew14) reported
from
Bishopbriggs, Scotland
Virgin media broadband are the ******* worst!!!! £95 a month for shite wifi think it's time to cancel these robbing bastards n get onto a better deal!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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SweetDardo
(@SweetDardo) reported
@virginmedia 1/ Thanks but it's the dog biting its tail. The service checker does only detect issues for tv while we clearly are heavily impacted on broadband. If i try and run the Check on the hub, it just says it can't run the services at the moment. Since it can't run the checks ..
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Guy Williams 🇺🇦
(@CamberMan) reported
@virginmedia I can't call to complain because I'm on hold that long that before I get through to someone the internet cuts off & we start all over again. As a new customer in my 3rd month with you, I'm beyond disgusted. That's without mentioning the gift I never got for joining you. Joke!
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EmmaMowles
(@emmayay) reported
@virginmedia No they didn’t. The last repair date we were given was 6pm on 10th Oct and we were told it will definitely be fixed by then. This has been an ongoing issue all summer and it’s so frustrating. We just want to get this resolved and receive the service we are paying for.
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Rico Richards
(@ricorichards87) reported
@virginmedia. If my wifi is constantly ****, always lagging, dropping out. Would you say im paying you for a sevice that you're failing to provide?, especially when you say the only way to fix the problem is to give you more money?
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia All the while taking my direct debit payments for a service I am not getting
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facelessnamelesstamedwarrior
(@Mr60798928) reported
I will need to get a nice gentleman or woman to kill my pets legally as I cannot get in touch with virgin media to cancel my TV package
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Guy Williams 🇺🇦
(@CamberMan) reported
@virginmedia Expand a little.... Ok.... At 52 mins past the hour on the hour since the "engineer" fixed the issue... We have lost internet connection which means we've lost TV, internet & phone. Again putting you in breach of ofcom regulations.
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Bibi
(@blightybibi) reported
@virginmedia taking money out of peoples accounts for missed appointments when your engineer doesn’t call prior to the appointment or turn up on the day as he’s supposed to, is illegal. Stop this practice. Listen to the complaint and start behaving like
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Lee Rothwell
(@lee_rothwell) reported
@virginmedia After 5 phone calls and 4hrs and lots of negotiation I may have settled with a deal. Will look through the deal probably today as I have a 14 day cooling off period. If I did cancel your retention department would be on it straight away. Both BT and Sky are more than competitive
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Kate Prescott
(@kateprescott67) reported
@virginmedia Tried this but not getting anywhere? Support is just none existent