Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Cumbernauld, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Falkirk, Motherwell, Airdrie, Alloa, Grangemouth, Bonnybridge, Coatbridge, Cumbernauld, Bothwell, and Blantyre.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Wi-fi | 9 hours ago |
|
Glasgow
|
Internet | 14 hours ago |
|
Glasgow
|
Internet | 16 hours ago |
|
Glasgow
|
Internet | 19 hours ago |
|
Glasgow
|
Internet | 20 hours ago |
|
Glasgow
|
Wi-fi | 1 day ago |
Community Discussion
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Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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CK (@CKTheFlyingScot) reported from Falkirk, ScotlandSo my tivo is being mega slow, ****** up recordings and crashes just from changing the channel...@virginmedia
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Andrew John Rainnie (@AndrewRainnie) reported from Glasgow, Scotland@virginmedia It's not a servicing issue. If you look at my twitter feed or my account, you will see that some numpty in your company turned our Internet off three weeks before it was scheduled. We have been without Internet for 5 ******* DAYS! Sort it out.
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Andrew John Rainnie (@AndrewRainnie) reported from Glasgow, Scotland@virginmedia No thanks. I don't want to spend more money on texts just to explain how bad virgin media's customer service truly is. I'll contact CISAS.
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big sam (@samboardman99) reported from Glasgow, Scotland@virginmedia you have the worse customer service in the world. Put on hold for 9 mins then nothing. Disgusting way to treat customers.
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Gillian (@GillianLW6) reported from Cumbernauld, ScotlandOrdered 2 new phones from @virginmedia on Thursday. @YodelOnline were due to deliver on Friday. No attempt made Fri or Sat after waiting in all day. About 8 conversations with yodel and virgin later and I’m now told it will be tomorrow. Yodel are the worst company to deal with 😡
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Ang (@AngSimLJS68) reported from Glasgow, Scotland@Hughesy48 @virginmedia You’d think they would be embarrassed and respond ASAP. FB it too...see if their customer service kicks in at that. Go get a deal with Sky 😉
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Heidiloo Edwards (@HeidilooE) reported from Glasgow, Scotland@virginmedia Aaaarghh 😤🤬 Just waited 15 minutes to get through, then you cut me off and then when I call back, you're closed.. Is it any wonder I want to leave.... shockingly low service levels for over 2yrs now..
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Nicola McCutcheon🏴🦄🍀 (@NicolaMcC_04) reported from North Lanarkshire, Scotland@virginmedia home wifi is down, call the help line for them to run a test through automated system only to be cut off so I call back to be told it’s a 30 minute wait to speak to someone because I’m ‘still’ experiencing the same issue! Help!
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Gillian (@GillianLW6) reported from Cumbernauld, Scotland@virginmedia Thank you for your response. I will look into this. I appreciate this is not Virgin Mobiles fault and the bad experience is because of Yodel but, I am a VM customer not a Yodel customer. I am hoping to receive the phones today but not too confident. Thanks.
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JOHN C (@decostop) reported from Glasgow, Scotland@virginmedia Web Safe has been on for over a year, this problem has just arisen recently.
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Neil Crossan (@quietarea1) reported from Glasgow, Scotland@virginmedia I have entire package with Virgin 4 phones internet etc can I get a problem solved. Never. Truly dreadful
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Andrew John Rainnie (@AndrewRainnie) reported from Glasgow, Scotland@virginmedia I HAVE SPOKE TO THEM! THEY SAID IT WOULD TAKE THREE ******* DAYS TO FIX THEIR MISTAKE. IT'S NOW FIVE!!!!! WORST. COMPANY. EVER.
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Malcolm white (@Malkywhite1975) reported from Glasgow, Scotland@richardbranson hello Mr Branson just wanted to let you know one of your company's customer service is absolutely terrible in Glasgow i love virgin media but seriously think of switching to sky. I hope you read your loyal customer for over 15 year and fix the problem
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Laura (@Thecurseoflaura) reported from Glasgow, Scotland@virginmedia Hi, it’s been like this with Instagram for over a month but other sites work fine and it works fine on 4G. I notice you said it’s a known issue to other people but I need to know when it wil l be fixed
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Will 🇪🇺 (@squawkbox) reported from Glasgow, ScotlandFor those on the Virgin media 350Mbps service, reboot your router. Upload speed appears to have increased from 20Mbps to 35Mbps.
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Jazza (@jmilprint) reported from Glasgow, Scotland@virginmedia No 4HD as stated, never mentioned BBC, Started asking for a pin number half way through a show. Then stated FourHD not available on Virgin. Working now however.
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Dunc Pine (@DuncP) reported from Coatbridge, ScotlandWhat is going on with @virginmedia service tonight - channels keep disappearing and getting “Channel not available contact @virginmedia - this is on BBC, ITV and normal channels
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Laura (@Thecurseoflaura) reported from Glasgow, Scotland@virginmedia Did that but still the same issue. It’s the app I am using FYI. Exactly the same for my husband goo
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Billy McDiarmid 🏴 🇪🇺 (@BillyMcDiarmid) reported from Glasgow, ScotlandSo @virginmedia still issue cheers for refunds. You ain’t NTL any more guys, so your banking processes should be from when they existed. @Sarah_Mone
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Lars Jensen (@LarsJen05560046) reported from Glasgow, Scotland@virginmedia The broadband box was erected against my fence surrounding my back garden, making it easy for intruders to climb over, Virgin media have said that the box could have been placed at my front garden, where it would not have created a problem, but the manager did not come back to me
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Boseley (@BoseleyScott) reported@Emma_Garton @virginmedia They are so bad. My internet has been useless all week 😡
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مرجان اختر (@mxrjxnxkther) reported@__jxm11 @virginmedia Nah im w/ sky. The BT extender does buts tryst me. Had a sky extender and it did **** all
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JW (@fleamo1) reported@virginmedia got green flashing lights on my TiVo box & picture keeps breaking up. I've done the checks on website & it's diagnosed a problem with my TiVo box. I tried to order one but the website incurred an error & said to try ordering again but it still won't let me.
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Andrew Lane (@andrewalane) reported@virginmedia They wanted help with a poor broadband, when my mother calls after an hour or so wait for someone to answer, they ask for her password, she can’t remember, as I said she has dementia, she tried to explain and they keep repeating the same question. All that does is upset her....
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Bobby Westcott (@boblaboogle) reported@virginmedia Not spoken to anyone, it's a nightmare. I also have problems with my phone that is on contract with yourselves. It can take 3 days to receive a text message. I got given a new sim card and that didn't solve it.
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Patcuk01 (@patcuk01) reported@virginmedia so after hanging on phone and then being told I was being put through to technical help, you cut me off and didn’t call me back so I am now having to call and queue again. Disgraceful service
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Ste-S (@ste_sinnott) reported@smichail89 @btbusinesscare Nothing at all, if we didn’t need construction work due to the duct being cut we’d move to @virginmedia sure they’d help out a school be great to have broadband when the staff return in a week, most off with stress because of this
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Alex Harrowell (@yorksranter) reported@virginmedia There was an outage in our area. However there seems to be a long standing problem with some Super Hubs that corrupts a configuration file and leaves the router unable to reconnect without a factory reset
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Phil O'Neill (@DJPhillyO) reportedSpoke to Peter today @virginmedia and knows his stuff! Real credit to the company and has secured a long life customer for another 18 months. Done a huge saving for me and a very happy customer. Credit and praise to Peter. It’s your staff that keep your customers #virginmedia
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S Michail (@smichail89) reported@ste_sinnott @btbusinesscare @virginmedia That’s just awful. Sorry to hear of that disgusting service. We have had very similar. They seem very keen on promoting new payment methods online, but when it comes to actually helping business they couldn’t be any less interested. Horrible to deal with.