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Virgin Media outages and service status in Cumbernauld, Scotland

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Full Outage Map
  • Virgin Media generated 10 outage signals in the last 24 hours around Cumbernauld, including 10 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 19, 1:53 AM GMT+1.
  • 64% Internet (64%)
  • 17% Wi-fi (17%)
  • 8% TV (8%)
  • 6% Total Blackout (6%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cumbernauld, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Bellshill, Falkirk, Airdrie, Bonnybridge, Bothwell, Alloa, Viewpark, Blantyre, Cumbernauld, Coatbridge, Larbert, and Uddingston.

CityProblem TypeReport Time
Glasgow Internet 2 hours ago
Glasgow Internet 2 hours ago
Glasgow Wi-fi 2 hours ago
Glasgow Internet 8 hours ago
Glasgow Internet 10 hours ago
Glasgow Internet 11 hours ago

Nearby cities with recent reports

Glasgow

63 recent signals

2 hours ago
Motherwell

5 recent signals

1 day ago
Bellshill

2 recent signals

2 days ago
Falkirk

1 recent signals

2 days ago
Airdrie

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • G1NG355
    AR #55 (@G1NG355) reported from Glasgow, Scotland

    @virginmedia that's us done with you guys.. We've been a customer of 30 years and incompetent staff have completed f*cked up.

  • zandrayeaman
    Zandra Yeaman (@zandrayeaman) reported from Glasgow, Scotland

    @virginmedia App not giving any different info. Can you advise when the issue will be fixed? Do I receive a discount on my bill for the lack of service? 4 days now.

  • G1NG355
    AR #55 (@G1NG355) reported from Glasgow, Scotland

    @virginmedia Yes, we got our package reduced.. And was quoted a price for basic TV, phone line and WiFi.. We received an email confirming this but upon receiving this our TV services was disconnected. On the email it stated that no TV service was included, upon calling up.. We were told this

  • alesbales
    Eilidh Grant (@alesbales) reported from Glasgow, Scotland

    @reganj3 @virginmedia That's not good.. so rude.. hope you get somewhere with it all soon

  • louham74
    Louise Hamilton (@louham74) reported from Grangemouth, Scotland

    @virginmedia I just phoned again and was told they cannot order for me. So close to just cancelling this shoddy service 🤬

  • DeclanRobb
    Declan Robb🍀 (@DeclanRobb) reported from Airdrie, Scotland

    @virginmedia absolute joke , internet not working again

  • Lealea2009
    Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported from Glasgow, Scotland

    @virginmedia broadband and TV down for 12 hours, having to tether to my mobile so that I can work from home today. 🙁

  • seawxy
    rach ✨ (@seawxy) reported from Motherwell, Scotland

    @virginmedia no, i’ve not received a resolution. someone contacted me regarding the complaint, then when i responded, they have just ignored it. the complaint is regarding incorrect billing and poor customer service.

  • JemimaFr
    🇺🇦Fck Putin C.S.C🇺🇦 (@JemimaFr) reported from Cambuslang, Scotland

    @virginmedia any danger of my broadband working at some point today? Service is absolutely abhorrent

  • wolfofwhickham
    wolfofwhickham (@wolfofwhickham) reported from Glasgow, Scotland

    @virginmedia Very simple .... I never had paper billing it started and I keep getting charged for it .... and no matter what is discussed or sorted on a call wotyncustomer services it keeps getting charged. ...

  • DNSandilands
    David Sandilands (@DNSandilands) reported from Falkirk, Scotland

    @virginmedia Yeah but then I realised you can't use a 192.168.1.x network with the hub either 🙃 so sadly into modem mode it goes.

  • ChristianBunga7
    bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    Hey @virginmedia it’d be pretty cool if you guys fixed my internet at some point. Like i know I’ve only spent £30 trying to call you guys and I did get to speak to this nice angry man on your support line who hung up on me immediately (which is a bargain)

  • DegsyScott
    Derek Scott (@DegsyScott) reported from Grangemouth, Scotland

    @benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent

  • Pirastu88
    Simone Pirastu (@Pirastu88) reported from Glasgow, Scotland

    @virginmedia Nothing, same problem. I tried from laptop and from the phone.

  • nuttynanaannie
    Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia Hi, no, it initially says no issues in area on testing hub it says there's an intermittent problem with connection and come back in 18 hours!

  • RedemptionBroon
    Redemption80 (@RedemptionBroon) reported from Birkenshaw, Scotland

    @GSpellchecker @virginmedia They are rarely competent, not as bad as Vodafone but no one is. Broadband speed wise though no one is close so no interest in cancelling.

  • Lshire_Laird
    The Lanarkshire Laird (@Lshire_Laird) reported from Motherwell, Scotland

    Hi @virginmedia after 2 weeks of repeated calls and being promised a new remote ordered each time when it wasn’t, I finally reached a customer service agent called Maciej Betnat who took the time yesterday and today to help. He is great & I want to see that this is recognised. 👏🏻

  • AndrewTOG
    Andrew Bradley (@AndrewTOG) reported from Glasgow, Scotland

    Well no @F1 the. Thanks to @virginmedia failing and not connecting. No customer support open and no response online… what dark age company is this ?

  • tofolo_1
    David A (@tofolo_1) reported from Glasgow, Scotland

    @virginmedia Are you kidding? I am not paying 30p a minute to call you. The contact us page says webchat but no link? It also says some text service but no number? Are you also just making it impossible to get in touch. If this becomes any harder to set up billing I will cancel....

  • G1NG355
    AR #55 (@G1NG355) reported from Glasgow, Scotland

    @virginmedia Now we're looking at alternative suppliers as we're absolutely disgusted. Loyal customer for 30plus years.. Thousands upon thousands spent.. For what?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Julybird
    Julybird (@Julybird) reported

    @y_alibhai @virginmedia Change your internet provider. Or ring their cancellation number and they'll likely push heaven and earth to help you then. If they don't, definitely change. I was with them years ago, absolute rubbish of a service.

  • gloucesterglass
    Gloucester Glass (@gloucesterglass) reported

    Getting more than a little tired of really poor internet in GL2 @virginmedia I rely on it especially with the very poor Virgin/O2 mobile signal in my area. Pull your socks up Virgin this is not what I am paying for. Next week you expect me to connect my landline to my router!

  • ylesine999
    Richard (@ylesine999) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_ultra_iptv6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • afshin71943097
    Leio Lee (@afshin71943097) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • markkinga
    Mark King (@markkinga) reported

    @RichardLXXII @virginmedia This is Virgin all over….. advertising £22 and charging nearly £60 to a valued customer……that’s how much you are valued.

  • Tedtalks13
    Teds (@Tedtalks13) reported

    @virginmedia whe. You send me hello letters on divert over the house fraud of him, could you put the two effing letters before the reference customer number as per the voice mail. Instead of the civil recovery cover up fraud of that crm sales having a bastard pull empty my injunction file in court I want him arrested not him bullshitting about being affected by the maths of my physics he’s a lying done it before to people to steal bits to go back into IBM… well known for it hides in a box in box in box and moves money away from uk

  • GCpalms
    Gary Palmer (@GCpalms) reported

    @virginmedia You have the worst customer care ive ever dealt with. Absolute shambles. Ive spoken to 4 people now to cancel my already expired contract and none of them can do it, and seems youve put me onto another contract over double what my last one was. Awful company.

  • Laitty
    Graeson Laitt (@Laitty) reported

    @virginmedia Thanks for the reply. The issue is that I have already followed the guidance in that article and have created filters and blocked senders in both Outlook and Virgin Media Webmail. The emails from the same domains continue to arrive despite those measures.

  • TheDoctorMagic
    Kevin (@TheDoctorMagic) reported

    @virginmedia Then use a more competent delivery partner. I was told to be in from 8am to 6pm. They eventually delivered at 8.45PM. @Yodel_delivery are not competent and make it impossible to contact anyone. @EvriDeliveryCom are equally as bad. Neither care about customer satisfaction.

  • nrpoole
    Nick Poole (@nrpoole) reported

    @virginmedia I can't log into my a/c. I know my email address but, when entered, I reach a page saying that there has been a 'quick pause to keep my account safe' followed by some unhelpful suggestions and a reference: IDF-12B. The help & bot are useless. Can you help, please?