Virgin Media outages and service status in Cumbernauld, Scotland

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cumbernauld, Scotland

The most recent Virgin Media outage reports came from the following cities: Motherwell, Glasgow, Airdrie, Cumbernauld, Coatbridge, Bishopbriggs, Bellshill, Bothwell, Falkirk, Alloa, Grangemouth, and Bonnybridge.

City	Problem Type	Report Time
Motherwell	Internet	8 hours ago
Glasgow	Internet	9 hours ago
Motherwell	Internet	14 hours ago
Glasgow	TV	15 hours ago
Glasgow	Total Blackout	17 hours ago
Glasgow	Internet	22 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

• 
  dios mio la creatura 🏳️‍🌈🇺🇦 (@lordofanywhere) reported 13 minutes ago from Glasgow, Scotland

  @virginmedia is a complete and utter joke in Glasgow. Apparently there is a fault and won’t be resolved until January 5th. On Twitter, they redirect us to the service status page, which is “experience some problems” and we can’t check service status. Compensation is in order.

• 
  Scott stafford (@scottstafford87) reported 16 minutes ago from Glasgow, Scotland

  @virginmedia It’s connected to the network

• 
  don mackeen (@donmackeen) reported 16 minutes ago from Glasgow, Scotland

  @virginmedia had the technician come out today after days of patchy service. Got the hub changed, and ... Service still terrible. And now I'm to wait "24 hours"...

• 
  Graeme Turner 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇹 (@gturner1969) reported 18 minutes ago from Glasgow, Scotland

  @virginmedia absolutely zero signal in Glasgow G20 area. No channels are showing???

• 
  Loraine Riddick (@LoraineRiddick2) reported 19 minutes ago from Glasgow, Scotland

  @virginmedia I’ve phoned numerous times and had to hang up as constantly kept waiting, but will try again this evening when it might be easier to speak to someone

• 
  Anne Marie McPhee (@nuttynanaannie) reported 20 minutes ago from Motherwell, Scotland

  @virginmedia Hi, thank you for replying. I can't see where to register. I did another service check and it says an intermittent service fault is affecting my area. But gives no guidance/option to register for loss of service. Guidance please.

• 
  Jitendra Pathariya🇮🇳🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jpathariya) reported 21 minutes ago from Glasgow, Scotland

  Can you please check and help to sort this out? It's really disappointing that wrong information was provided to me to take my consent for upgrade. If I knew the correct benefits, I would have explored other options. @virginmedia

• 
  David A (@tofolo_1) reported 28 minutes ago from Glasgow, Scotland

  @virginmedia Perhaps if you read my messages? 1st message said I don't have a land line. 0345 is 30p a minute on O2 PAYG (your merger partner) This is a sign of customer service to come. I will cancel before my connection date. Thanks for confirming my fears about virgin.

• 
  Tony McCaffery (he/they) (@tonymccaffery) reported 28 minutes ago from Glasgow, Scotland

  Hey @virginmedia, can you help please? I’ve never plugged a landline phone to my router since becoming a customer. (I never needed one til now). So I just took the voip/landline adapter out the box and it’s broken. How do I get a new one so that I can plug in a landline? Thanks.

• 
  That Glasgow Florida Family🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@GlasgowThat) reported 29 minutes ago from Cambuslang, Scotland

  Virgin Media @virginmedia should be investigated by Ofcom they are taking money from people while not supplying a service. They are providing a substandard service when the do supply it. Major areas of Glasgow no internet until Jan 5th. Do not join this company they are the worst

• 
  Hugh Moan 💙 (@weeshug72) reported 32 minutes ago from Glasgow, Scotland

  @virginmedia The solution is leaving so I don't have to use more electricity.

• 
  Willem_Wikkelspies (@spongebath63) reported 37 minutes ago from Dennistoun, Scotland

  @virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!

• 
  bristian cungay (@ChristianBunga7) reported 41 minutes ago from Glasgow, Scotland

  @virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom

• 
  AR #55 (@G1NG355) reported 45 minutes ago from Glasgow, Scotland

  @virginmedia Yes, we got our package reduced.. And was quoted a price for basic TV, phone line and WiFi.. We received an email confirming this but upon receiving this our TV services was disconnected. On the email it stated that no TV service was included, upon calling up.. We were told this

• 
  🇺🇦Fck Putin C.S.C🇺🇦 (@JemimaFr) reported 50 minutes ago from Cambuslang, Scotland

  @virginmedia any danger of my broadband working at some point today? Service is absolutely abhorrent

• 
  Crawford Milne (@CrawfordMilne) reported 51 minutes ago from Glasgow, Scotland

  So @virginmedia won't send out a technician because the signal coming into my house is fine - even though I keep telling them it's a problem with the WiFi from the router. I was offered a technician at a cost of £25 !! Absolutely disgraceful customer 'service'.

• 
  Anne Marie McPhee (@nuttynanaannie) reported 51 minutes ago from Motherwell, Scotland

  @virginmedia Hi, it's been like this since last Thursday. Our Tivo box is constantly flashing and apps don't work as we have no Internet probably. Internet not worked since then. Its a real issue as we need Internet to work.

• 
  𝙆𝙞𝙧𝙨𝙩𝙮 𝘾𝙝𝙖𝙡𝙢𝙚𝙧𝙨 🫧 (@kchalmers_x) reported 53 minutes ago from Kirkintilloch, Scotland

  @virginmedia not had wifi since last night, bills paid so issue is on your end… what’s going on?

• 
  Hugh Moan 💙 (@weeshug72) reported 56 minutes ago from Glasgow, Scotland

  @virginmedia why just you just call me under the guise of "offering me a discount on my services" then offer me a deal that means me paying for an extra service I don't currently use or want?

• 
  Arek Kwapis (@AG_Developer) reported 59 minutes ago from Falkirk, Scotland

  Come on @virginmedia, this is getting ridiculous now. Been without Internet for over 24hrs - ever since yesterday's maintenance at 9am. Still not got my Oomph unlimited data to help ease the pain either and no ETA on fix. This is beyond silly.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kamran360 (@kamran360) reported 1 minute ago

  @virginmedia as a loyal Customer all you want is a good service and for your Internet to be working but it’s so difficult to get through to you. I’ve lost out on a days work. If it continues I would be cancelling my direct debit due to lack of Customer Service and lack of servic

• 
  Gibbodive (@gibbodive) reported 2 minutes ago

  @entrustTMF @virginmedia BT are woeful too. Over 20 years of misery at 2 different premises. Starlink now - exceptional in every way except for one 3hr occasion with a world wide outage. AMZN also getting into satellite broadband soon. US extreme tech beating UK cables buried in the ground !

• 
  Casilda Malagon (@casilda1) reported 2 minutes ago

  @virginmedia I fear this is terrible customer service. I’m switching providers as soon as possible and will be advising by network to do the same.

• 
  Greg O'Connell (Two jabs) (@Gregster29) reported 7 minutes ago

  @virginmedia All I'd like to know is if 2Gb fibre is available for my postcode. The website says yes, Customer service says no. So which is it?

• 
  Chris Ohanians (@COhanians) reported 7 minutes ago

  @virginmedia Your message button is not working. Just resets the x page over and over

• 
  Ian Scott (@IanScott_01) reported 13 minutes ago

  @virginmedia I have emailed the ResolutionsTeam this morning regarding an ongoing issue. Does this email get monitored and can I expect a call back from them?

• 
  Monique Bissell (@Neek49) reported 15 minutes ago

  @virginmedia our internet has been down for two weeks. Not ‘intermittent’ not ‘freezing now and then’. It is Off. Kaput. Noncompliant. DEAD. You keep saying that you will resolve it but we haven’t even been told what the problem is. With tears in my eyes, PLEASE FIX IT!! Please!

• 
  Kurt (@JONEZZEEonMMA) reported 16 minutes ago

  @GameRiot Exactly, who doesn't have the internet in 2026, virgin Media internet went down and was fixed for me with in 4 hours. If you don't log on you don't lose your games, just need to sign back in to play.

• 
  Joshua Oliver (@ashlet87) reported 19 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV07 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Asa McGrath (@amcgrath1uk) reported 20 minutes ago

  @virginmedia I know that there’s an issue in the area. It went early this morning. I’ve seen the spike of reports. I’ve seen the bot say it’s gonna get fixed. Then the bot is saying the issue is with our box. Even though I know there’s tons in the area still having issues. Basically, it lies