Virgin Media outages and service status in Cumbernauld, Scotland

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cumbernauld, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Motherwell, Falkirk, Airdrie, and Alloa.

City	Problem Type	Report Time
Glasgow	Internet	4 hours ago
Glasgow	Wi-fi	6 hours ago
Glasgow	Internet	8 hours ago
Glasgow	TV	10 hours ago
Glasgow	Total Blackout	11 hours ago
Glasgow	Total Blackout	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

• 
  Anne Marie McPhee (@nuttynanaannie) reported 3 minutes ago from Motherwell, Scotland

  @virginmedia Hi, thank you for replying. I can't see where to register. I did another service check and it says an intermittent service fault is affecting my area. But gives no guidance/option to register for loss of service. Guidance please.

• 
  Alan 🍀 (@bhoy_al) reported 3 minutes ago from Glasgow, Scotland

  Never ever going with Virgin Media again. Internet has been down for nearly 24 hrs, and it's been down nearly everyday for at least 1-5 hours over the course of the last week or two.

• 
  rach ✨ (@seawxy) reported 3 minutes ago from Motherwell, Scotland

  @virginmedia no, i’ve not received a resolution. someone contacted me regarding the complaint, then when i responded, they have just ignored it. the complaint is regarding incorrect billing and poor customer service.

• 
  David A (@tofolo_1) reported 3 minutes ago from Glasgow, Scotland

  @virginmedia Are you kidding? I am not paying 30p a minute to call you. The contact us page says webchat but no link? It also says some text service but no number? Are you also just making it impossible to get in touch. If this becomes any harder to set up billing I will cancel....

• 
  bristian cungay (@ChristianBunga7) reported 4 minutes ago from Glasgow, Scotland

  @virginmedia The ‘step by step help’ doesn’t help. It tells me thing I already know - restart hub check connections, reset.

• 
  don mackeen (@donmackeen) reported 11 minutes ago from Glasgow, Scotland

  @virginmedia The service checker tells me either nothing, or - as in the screenshot - something completely contradictory. There is no way to communicate with anyone and yet, strangely enough, you still charge me for a service which only works intermittently.

• 
  Anne Marie McPhee (@nuttynanaannie) reported 11 minutes ago from Motherwell, Scotland

  @virginmedia Hi, my broadband is down again, the same result intermittent connection but I've no app access I.e netflix etc. Any idea the problem and when it will be fixed?

• 
  David Sandilands (@DNSandilands) reported 15 minutes ago from Falkirk, Scotland

  @virginmedia Yeah but then I realised you can't use a 192.168.1.x network with the hub either 🙃 so sadly into modem mode it goes.

• 
  #YesScots Prisoner X Scotland Just Another Human (@WYesscots) reported 17 minutes ago from Airdrie, Scotland

  @tristanpw1 @virginmedia @RishiSunak By dipping into One's personal wealth of £700++ million accrued by robbing the ordinary poor blind & the odd global financial crash or one's O/s Tax haven accounts imho like me Tory m8s.

• 
  Hugh Moan 💙 (@weeshug72) reported 27 minutes ago from Glasgow, Scotland

  @virginmedia The solution is leaving so I don't have to use more electricity.

• 
  Gallagher D (@Jockthrax) reported 29 minutes ago from Airdrie, Scotland

  @virginmedia Possibly the worst company I have ever dealt with. Cut off twice. I only wanted to buy a new remote. Absolute shambles of a company. Disgraceful customer service.

• 
  Pauline Campbell (@pollyc15) reported 31 minutes ago from Cambuslang, Scotland

  @virginmedia you cancel my netflix subscription as well as other customers.i start WhatsApp message and 4 hours later you offer me a worse off package. Do you add VAT to the 13.99 you charge me

• 
  bristian cungay (@ChristianBunga7) reported 32 minutes ago from Glasgow, Scotland

  @virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom

• 
  David McGill (@DavidMcGill7) reported 36 minutes ago from Glasgow, Scotland

  @virginmedia TV & Internet was down for 4 days last week now it’s all off again & won’t be fixed until tomorrow night at the earliest, a dreadful service 🤬

• 
  Simone Pirastu (@Pirastu88) reported 38 minutes ago from Glasgow, Scotland

  @virginmedia Nothing, same problem. I tried from laptop and from the phone.

• 
  Ian MacQuarrie (@MekQuarrie) reported 41 minutes ago from Cumbernauld, Scotland

  Anyone else experiencing terrible broadband with @virginmedia right now? Getting into a second week now... 🤷

• 
  Derek Scott (@DegsyScott) reported 47 minutes ago from Grangemouth, Scotland

  @benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent

• 
  dios mio la creatura 🏳️‍🌈🇺🇦 (@lordofanywhere) reported 47 minutes ago from Glasgow, Scotland

  @virginmedia is a complete and utter joke in Glasgow. Apparently there is a fault and won’t be resolved until January 5th. On Twitter, they redirect us to the service status page, which is “experience some problems” and we can’t check service status. Compensation is in order.

• 
  Banjo (@Chban1967) reported 50 minutes ago from Glasgow, Scotland

  @virginmedia The point is the contract sent out on 15th Aug wasn't what was agreed when challenged I got put on the virgin no customer service merry-go-round which due to our personal circumstances i had to give up u are an absolute rotten company ur service agent admitted this was appalling

• 
  Mhairi Phillipson 💙 (@lucken_fiddler) reported 53 minutes ago from Glasgow, Scotland

  @virginmedia I have had no broadband in G75 8 area of East Kilbride since 10.30pm on 3/11. We've had 4 rolling fix times which now says 14.15 today. tried your WhatsApp - told you are not taking anymore fault reports. Can you give honest fix time please?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DaZzA (@aLpHaDaZzA) reported 10 minutes ago

  @ArtTed___4 You are obviously not a @virginmedia customer then!

• 
  football sufferer (@user702937) reported 12 minutes ago

  @virginmedia the WiFi is down across burley. Please fix

• 
  Mike B (@BonesE78) reported 14 minutes ago

  @virginmedia SERIOUSLY SORT YOUR ******* INTERNET OUT!!!! I need to talk about my contract ASAP,sick of this **** service!!!

• 
  kim 🥀 (@ersaztly) reported 15 minutes ago

  @virginmedia sort your ******* ****** internet out I was in a ranked match and my internet is off again, and we paid the bill aswell FIX IT!

• 
  Steve Redfearn 🦉 (@SteveRedfearn2) reported 17 minutes ago

  @JFab208 @virginmedia Really poor. US Open tennis starts next week. I hope it's sorted before then.

• 
  Mr Moanivator (@MrMoanivator) reported 21 minutes ago

  @virginmedia My broadband hasn't been working since around 11am today. All week, Virgin has said that work was due to be completed in my area around 11:15am today. It's now saying that the hub is the problem. I've restarted and reset it, but it's still not working 🤬

• 
  Sugar_Rayne (@Sugar_Rayne) reported 22 minutes ago

  Is there an issue with the Internet in the L14 area, mine keeps dropping off 🤔 @virginmedia

• 
  Paul Green (@pgreen83) reported 24 minutes ago

  @virginmedia And idea what you have not replied to my post and now ignoring my DMs? Breach of contract and you are now in breach of your complaint procedure

• 
  IAmTheSavageSho (@IAmTheSavageSho) reported 25 minutes ago

  @virginmedia count your days WiFi has gone down in Colne Lancashire can't even play the new Zombies Map Rex Infernus because of it 🥀💔

• 
  Lee (@LeeDeacy90) reported 27 minutes ago

  @virginmedia who in their right mind decided that a software update was a good idea on the weekend the Premier League launches. Literally had no issue with my Sky or Sky+ yet you choose to do a update on the weekend the football launches. Absolutely shambolic decision making.