Virgin Media outages and service status in Cumbernauld, Scotland

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cumbernauld, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Airdrie, Cumbernauld, Coatbridge, Bishopbriggs, Motherwell, Bellshill, Bothwell, Falkirk, Alloa, Grangemouth, and Bonnybridge.

City	Problem Type	Report Time
Glasgow	Internet	7 hours ago
Glasgow	Internet	8 hours ago
Glasgow	Internet	8 hours ago
Glasgow	Internet	10 hours ago
Glasgow	Internet	11 hours ago
Airdrie	Phone	12 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

• 
  Eilidh Grant (@alesbales) reported 5 minutes ago from Glasgow, Scotland

  @reganj3 @virginmedia That's not good.. so rude.. hope you get somewhere with it all soon

• 
  Scottish (@Scottish720) reported 5 minutes ago from Skinflats, Scotland

  @virginmedia I don’t know how you can send out a letter that says our prices are going up but won’t effect you till the end of the of your current price fix /contact then we called up to enquire about it to find out it would actually go up in may absolutely ridiculous

• 
  FD (@F_Dev1888) reported 7 minutes ago from Falkirk, Scotland

  @virginmedia They said credit will be applied but can’t do it just now as the system is down. 🤔 @Ofcom

• 
  That Glasgow Florida Family🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@GlasgowThat) reported 7 minutes ago from Cambuslang, Scotland

  @virginmedia Bullshit! I’m gonna do everything I can on social media to let everyone know what a **** customer service and service you supply. This is not a one time thing it has been constant. I will ensure anyone thinking about joining to go elsewhere. Keep checking my page and you will see

• 
  AR #55 (@G1NG355) reported 11 minutes ago from Glasgow, Scotland

  @virginmedia Yes, we got our package reduced.. And was quoted a price for basic TV, phone line and WiFi.. We received an email confirming this but upon receiving this our TV services was disconnected. On the email it stated that no TV service was included, upon calling up.. We were told this

• 
  Naveed Asghar (@naveedasghar) reported 13 minutes ago from Glasgow, Scotland

  @virginmedia @stephenblack32 Shocking to say the outage fix could take up to 5th Jan in Glasgow. over a week with no internet during the festive period is unacceptable. I will be cancelling my virgin fibre today.

• 
  #YesScots Prisoner X Scotland Just Another Human (@WYesscots) reported 15 minutes ago from Airdrie, Scotland

  @tristanpw1 @virginmedia @RishiSunak By dipping into One's personal wealth of £700++ million accrued by robbing the ordinary poor blind & the odd global financial crash or one's O/s Tax haven accounts imho like me Tory m8s.

• 
  David McGill (@DavidMcGill7) reported 18 minutes ago from Glasgow, Scotland

  @virginmedia TV & Internet was down for 4 days last week now it’s all off again & won’t be fixed until tomorrow night at the earliest, a dreadful service 🤬

• 
  Dave (@savcabb) reported 20 minutes ago from Falkirk, Scotland

  Sick of @virginmedia broadband. Constantly goes down for no reason. WiFi glitches but of course you phone and it’s never there fault Not as if it’s cheap either at over £50 a month #timeforachange #frustrated

• 
  Banjo (@Chban1967) reported 30 minutes ago from Glasgow, Scotland

  @virginmedia The point is the contract sent out on 15th Aug wasn't what was agreed when challenged I got put on the virgin no customer service merry-go-round which due to our personal circumstances i had to give up u are an absolute rotten company ur service agent admitted this was appalling

• 
  Anne Marie McPhee (@nuttynanaannie) reported 30 minutes ago from Motherwell, Scotland

  @virginmedia Hi, no, it initially says no issues in area on testing hub it says there's an intermittent problem with connection and come back in 18 hours!

• 
  Mhairi Phillipson 💙 (@lucken_fiddler) reported 32 minutes ago from Glasgow, Scotland

  @virginmedia I have had no broadband in G75 8 area of East Kilbride since 10.30pm on 3/11. We've had 4 rolling fix times which now says 14.15 today. tried your WhatsApp - told you are not taking anymore fault reports. Can you give honest fix time please?

• 
  Louise Hamilton (@louham74) reported 33 minutes ago from Grangemouth, Scotland

  @virginmedia your customer service is shocking! A sure way to loose customers 🤬🤬🤬

• 
  Zandra Yeaman (@zandrayeaman) reported 35 minutes ago from Glasgow, Scotland

  @virginmedia App not giving any different info. Can you advise when the issue will be fixed? Do I receive a discount on my bill for the lack of service? 4 days now.

• 
  ChrisyCee90 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ChrisyCee90) reported 47 minutes ago from Glasgow, Scotland

  @BillbobGaming @virginmedia Nope. It's pissed me ******** off as I was really looking forward to it! I've been waiting 2 weeks to find out what was in this castle 😭

• 
  AR #55 (@G1NG355) reported 51 minutes ago from Glasgow, Scotland

  @virginmedia Now we're looking at alternative suppliers as we're absolutely disgusted. Loyal customer for 30plus years.. Thousands upon thousands spent.. For what?

• 
  Tony McCaffery (he/they) (@tonymccaffery) reported 51 minutes ago from Glasgow, Scotland

  Hey @virginmedia, can you help please? I’ve never plugged a landline phone to my router since becoming a customer. (I never needed one til now). So I just took the voip/landline adapter out the box and it’s broken. How do I get a new one so that I can plug in a landline? Thanks.

• 
  dios mio la creatura 🏳️‍🌈🇺🇦 (@lordofanywhere) reported 52 minutes ago from Glasgow, Scotland

  @virginmedia is a complete and utter joke in Glasgow. Apparently there is a fault and won’t be resolved until January 5th. On Twitter, they redirect us to the service status page, which is “experience some problems” and we can’t check service status. Compensation is in order.

• 
  rach ✨ (@seawxy) reported 58 minutes ago from Motherwell, Scotland

  been trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of my house 🖕🏽

• 
  bristian cungay (@ChristianBunga7) reported 59 minutes ago from Glasgow, Scotland

  @virginmedia He treated me like I was stupid. Turned it off and on again and replugged the wires, he replaced the box and left. I mean I am stupid but there really was no need @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MissHeadShotTV (@MsHeadshot) reported 3 minutes ago

  @virginmedia We want to sign up but you are saying there is already a order with this address and that you would contact us and you never did.

• 
  NJS (@NJS0580) reported 5 minutes ago

  @virginmedia Any idea when the broadband issue will be fixed in my area ? Teesside . It’s been slow for a good few weeks . Finally the service status page shows there is an issue ,the estimated fix date keeps changing. My internet is now working intermittently.

• 
  Charlotte Riggio (@MsLiberty1776US) reported 6 minutes ago

  @virginmedia you know what would be great? If your phone system worked so your agents could hear customers and not hang up on them saying there’s no response

• 
  David Grant (@DavidGrant58131) reported 6 minutes ago

  Virgin media broadband down in Swords for 4 days so far ...no communication...no contact....@richardbranson ???

• 
  Rebecca Ryder 💙 (@rebecca_ryder21) reported 8 minutes ago

  @virginmedia we have been trying to call you for ages but it keeps saying wrong number when they answer the phone and after we put in all the details. Please help.

• 
  dave towers (@daveyt1979) reported 12 minutes ago

  @virginmedia yet again tv is buffering but according to virgin media there are no issues in the Newcastle area Why oh why did I leave bt never had any issues with them !!!

• 
  entrustTMF (@entrustTMF) reported 12 minutes ago

  @virginmedia OK, leaving aside the fact it seems pretty poor that I haven't had a reply from the original agent for four days now I'm happy enough to send a repeat of it IF I don't need to faff about going through security yet AGAIN? IF I do-I'll just wait for a reply to the original DMs. OK?

• 
  sponge0812 (@sponge0812) reported 14 minutes ago

  Just had to cancel virgin media fibre after 2 months, constantly dropping out and some times for hours, had to go back to sky which I wish we had not left now

• 
  Bill Graham (@graham69717) reported 15 minutes ago

  @entrustTMF @virginmedia Only way to get good service is to use BT/Open Reach as provider; but you will pay! I have had Shell, TalkTalk and now Utility Warehouse as my contract changed hands. All equally poor in their own way. At last house, in the middle of nowhere, had BT, and never had a problem.

• 
  Tariq Mahmood (@tariqm786) reported 25 minutes ago

  @virginmedia No.. I called at 14.35 and was told I’ll be sent a text message once fixed as there is an issue in the area.