Virgin Media

Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland

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The latest reports from users having issues in Cumbernauld come from postal codes G67.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cumbernauld, North Lanarkshire, Scotland 11/27/2025 13:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Motherwell, Bellshill, Cumbernauld, Bothwell, Airdrie, Bonnybridge and Coatbridge.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow E-mail

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • InnesRoss2 Innes ☺️🌷 (@InnesRoss2) reported from Glasgow, Scotland

    @virginmedia Our internet has been down all day and I’ve tried everything to fix it. Please help!

  • Doug1tux1 Douglas lindsay (@Doug1tux1) reported from Glasgow, Scotland

    @virginmedia you should tell your Indian call handlers who are cold calling old customers not to shout at them for not being with virgin media, it’s just rude.

  • evilgareth Gareth King (@evilgareth) reported from Glasgow, Scotland

    @virginmedia The fix time has twice slipped.. it's "not ideal" that we are trying to work offline as a teacher & Citizens Advice Bureau manager (in addition to offline homeschooling now too) #virginmediadown #homeschooling

  • soulboydaveybee david belcher (@soulboydaveybee) reported from Glasgow, Scotland

    @virginmedia Slow. Erratic. Unreliable. And I don’t currently have the time to waste on phone calls which end with me being abruptly disconnected

  • jonzo1 Jonathan Abourbih (@jonzo1) reported from Glasgow, Scotland

    @virginmedia my internet has stopped working a few minutes ago. Any network issues in South Glasgow?

  • CakesByKinane Cakes By Kinane (@CakesByKinane) reported from Glasgow, Scotland

    @virginmedia hi I’ve been trying to get in touch now for a few days about a new hub as mine is 5.5 years old and my wifi is so poor because of it. Can someone get back to me please? Thanks!

  • XRachelRoss Rachel ♥ (@XRachelRoss) reported from Kirkintilloch, Scotland

    Complaint raised with @virginmedia on the 17th of December when my bill was produced (for more than double what it should be) and still haven’t heard anything yet they managed to take the incorrect payment. Shocking service.

  • Mullen3219 Martin Mullen (@Mullen3219) reported from Glasgow, Scotland

    @virginmedia hi so I tried to cancel my contract as its ridiculously priced and when got through to your team they wouldn't put it through and told me to phone tomorrow what's this about I am just want to leave its too expensive

  • ifeelalright Sam (@ifeelalright) reported from Motherwell, Scotland

    @virginmedia Can't help but notice the same thread in the replies to your tweet. Terrible service, broad band cuts out constantly and no deals for long time customers. I agree with them all. Watch for the bot response below👇👀

  • CountingSheep5 Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported from Falkirk, Scotland

    @virginmedia Currently at 374Mbps on wireless, so not the worst it's been. 943Mbps on wired.

  • QuantumSkyline Quantum Skyline (@QuantumSkyline) reported from Motherwell, Scotland

    @Dexisson @virginmedia Cancel your direct debit

  • CountingSheep5 Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported from Falkirk, Scotland

    @virginmedia And it's back down at just 16Mbps now. It happens intermittently.

  • ConorBurns67 Conor Burns (@ConorBurns67) reported from Coatbridge, Scotland

    @virginmedia Wifi still not working. Been down for about 4 days now. Ended up unplugging our superhub 2 and plugging in the superhub 3 which was sent out a while back. Still not working though

  • lidlmix John Doh (@lidlmix) reported from Glasgow, Scotland

    @virginmedia hi, I just downloaded American Utopia and the sound was awful. Also, when I tried to sign up to the Virgin Store the text on the TV screen was really screwed up. Have you been having problems,?

  • ryang23_ ryan (@ryang23_) reported from Glasgow, Scotland

    @virginmedia any updates on the internet being down g51

  • ianster78 ians (@ianster78) reported from Glasgow, Scotland

    @virginmedia The lack of professionalism from your customer service team and also I’m looking to leave because yous can’t provide me with the service I am paying for but I need to pay to leave.

  • ianster78 ians (@ianster78) reported from Glasgow, Scotland

    @virginmedia So I have to pay for a service that yous can’t provide and then if I leave for this reason I have to pay for that aswell

  • s6phy soph (@s6phy) reported from Motherwell, Scotland

    virgin media being down on Christmas Day is v virgin media of them. Scumbags.

  • ConorBurns67 Conor Burns (@ConorBurns67) reported from Coatbridge, Scotland

    @virginmedia Both not working

  • ryang23_ ryan (@ryang23_) reported from Glasgow, Scotland

    @virginmedia why’s the Internet down?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • cleef11 Lee (@cleef11) reported

    @virginmedia 10+ hours on to live chat, every day for the last few weeks... still on now, from 9am this morning... service issues for months... Miss-sold the package... Refusal to lower/move to 30day contract as I’m out of commitment... Ignore complaints... Any comment?

  • redeyewizard Marcus M (@redeyewizard) reported

    @virginmedia I used to be a virgin customer when I was able to work , but haven't been able to afford it for year now , I don't have any TV apart from terrestrial & my dad has to pay for my mobile , im a disabled person that lives alone , but since this year everything going online (covid)😥

  • RonCharlton6 Ron Charlton (@RonCharlton6) reported

    @falkirkcouncil @vmbusiness Never mind schools get my bloody home sorted out

  • GiftedGimp Andy P (@GiftedGimp) reported

    @virginmedia 🤬🤬 STILL NO RESPONSE FROM WEB CHAT SUPPORT!! What complete waste of my evening 4.30pm till now constantly checking the chat feed for no reason except to be ignored 🤬🤬 and to be clear YES I am still waiting.🤬 #badcustomerservice

  • matt_snow9 Matthew Snow (@matt_snow9) reported

    @virginmedia Having issues setting up the Hub 3.0 - our flat is cabled for VM, however cannot get passed the flashing green light stage. We've tried the community and FAQs but haven't been able to get any help.

  • MattMerrill85 Matthew Merrill (@MattMerrill85) reported

    @virginmedia He advised I had a faulty hub. This is a long line of problems. I had internet but just poor WiFi. He changed the spitter and said faulty hub. Now I have nothing! I have a large complaint awaiting a reply for stuff upto this point. Complaint reference: C-1811202460

  • meridian99 Shazza (@meridian99) reported

    @virginmedia why hasn’t the broadband issue in SE area of London still not showing up as issue on website. Going on for 2 weeks now! Only confirmed when rang up.

  • MattMerrill85 Matthew Merrill (@MattMerrill85) reported

    @virginmedia No he said he didn’t carry them. When send an engineer to a HUB4 problem that doesn’t carry those hubs, that’s poor planning and incompetence in itself!

  • NicoleJWilsonx Nicole Wilson (@NicoleJWilsonx) reported

    @virginmedia yet another ******* hour spent trying to get through to your call centre only to be cut off after an hour on hold. Worst company I have ever known 🤬

  • philcrossuk Phil Cross (@philcrossuk) reported

    @virginmedia Never arrived. Found the phone number, they couldn't find the order at all, and spent 40 minutes on the phone before somehow being disconnected twice before being able to confirm order, so still no order!