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Virgin Media

Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Virgin Media

Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Cumbernauld, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bothwell, Bellshill, Falkirk, Motherwell, Airdrie, Alloa, Grangemouth, Bonnybridge, Coatbridge, Cumbernauld, and Blantyre.

CityProblem TypeReport Time
Glasgow Wi-fi 5 hours ago
Glasgow E-mail 1 day ago
Glasgow Wi-fi 1 day ago
Glasgow Internet 1 day ago
Glasgow TV 1 day ago
Glasgow Total Blackout 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • YvonneDevlin2
    Yvonne McAnenay Devlin (@YvonneDevlin2) reported from Glasgow, Scotland

    @virginmedia It’s practically all the time internet problems i check the service status and bang we currently working to sort this ? So this is what I’m asking it’s all the time hasn’t happened when I was this talk talk

  • Keenan38Keenan
    Paul 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏴‍☠️🏳️‍🌈 (@Keenan38Keenan) reported from North Lanarkshire, Scotland

    @virginmedia all my services are down. Can anyone shed some light as to whats going on

  • JillBile
    Jillian Thomson (@JillBile) reported from Haggs, Scotland

    @virginmedia hi is there a problem with Netflix? I can't access it.

  • marysinclair5
    Mary Sinclair (@marysinclair5) reported from Glasgow, Scotland

    @virginmedia Broadband service from @virginmedia has been appalling for the past couple of weeks, topped off with cancelling engineer due out today with no notification. #stayconnected ??? I don’t think so!!

  • StuP44
    Stuart P (@StuP44) reported from Cumbernauld, Scotland

    @virginmedia What's happened is she changed some account details, bank account and name....and since then her connection has been cut....seems more an administrative issue than technical.

  • pulse_breakfast
    Pulse Breakfast Show (@pulse_breakfast) reported from Glasgow, Scotland

    Once again @virginmedia broadband down again its happening far too often these days might need to look at another supplier!

  • YvonneDevlin2
    Yvonne McAnenay Devlin (@YvonneDevlin2) reported from Glasgow, Scotland

    @virginmedia eh area 28 starting to piss me off virgin I never had this with talk talk constant service problems get it sorted@bad weather or not fibre ffs

  • andybryan11
    Andy Bryan (@andybryan11) reported from Glasgow, Scotland

    @virginmedia is the number 0800 052 1251 anything to do with you or was it a scammer? If so not a fan of being cold called to upgrade after only having the service for a few months

  • manyofhorror57
    Many of Horror (@manyofhorror57) reported from Cambuslang, Scotland

    @virginmedia Been trying to speak to someone regarding ongoing broadband service issues, constantly on hold for 35 minutes then disconnected. Can someone please contact to discuss? Thanks

  • KoolMamma
    Carla🏴󠁧󠁢󠁳󠁣󠁴󠁿👩‍👦🐱🧘‍♀️🏃🏽‍♀️⚽️🔴⚪️ (@KoolMamma) reported from Glasgow, Scotland

    Is there an issue with WiFi in G69? @virginmedia

  • JillBile
    Jillian Thomson (@JillBile) reported from Haggs, Scotland

    @virginmedia Hi I can't access @NetflixUK from my virgin box. Is there a problem with the app?

  • tartan1314
    Fiona Collie (@tartan1314) reported from Bonnybridge, Scotland

    @virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor

  • ianster78
    ians (@ianster78) reported from Glasgow, Scotland

    Anybody else have constant problems with their #virginmedia WiFi

  • YvonneDevlin2
    Yvonne McAnenay Devlin (@YvonneDevlin2) reported from Glasgow, Scotland

    @virginmedia Yes but this loss of service all the time is no good at all why is this ?

  • AMontguire
    Andrew Montguire (@AMontguire) reported from Glasgow, Scotland

    @virginmedia Need help with my account can someone from VM actually help me out as every time I phone I always get put on hold then hung up on !

  • YvonneDevlin2
    Yvonne McAnenay Devlin (@YvonneDevlin2) reported from Glasgow, Scotland

    @virginmedia sort it out again Virgin area 28 Glasgow problem

  • MICKLE_M
    Michael (@MICKLE_M) reported from Mollinburn, Scotland

    @virginmedia is there a problem with sky sports?

  • MichaelBarnet18
    Michael Barnett (@MichaelBarnet18) reported from Glasgow, Scotland

    @virginmedia hey there, I can’t pick up any emails tonight. Is there a problem in the Glasgow area? Thanks, Michael

  • AMontguire
    Andrew Montguire (@AMontguire) reported from Glasgow, Scotland

    @virginmedia Does anyone reply to tweets ? Because I have been trying to contact via message app tweets and sms and still not help at all! #MovingToSkySeemsLikeAGoodChoice

  • Yossarian_sco
    Alex Clowes (@Yossarian_sco) reported from Cumbernauld, Scotland

    @virginmedia wi-fi seems to be down in Cumbernauld G67 , and the footballs on soon , wont be happy 👀.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • zombie_apoc1
    GJM (@zombie_apoc1) reported

    @afarmer78 @ShieldVoC @virginmedia Your first mistake was signing up to VM. I’d take their advice, return the phone and go to a company who at least shows some customer service.

  • Thomas_Chapell
    Tom_Chapell (@Thomas_Chapell) reported

    @virginmedia That would be great. But 2 doesn't work. Anytime after 4?

  • snoo999
    Sue Carr (@snoo999) reported

    Let's see if @virginmedia can rectify their mistake of leaving a elderly vunreable person without a phone line or emergency line for over 2 weeks. #Shameful

  • Thomas_Chapell
    Tom_Chapell (@Thomas_Chapell) reported

    @virginmedia Yes we are. But I was questioning the ethics of a company that is happy to charge a hefty cancellation fee, despite me repeatedly calling technical services for months in the current address because there is NO service.

  • DanJamez93
    Dan James (@DanJamez93) reported

    @virginmedia I’ve caled twice today and noone understands me or what im explaining!!! Beyond usefull customer service and havent even been with yourselves 2 weeks

  • PandaAkagi
    AkagiPanda 🐼 PNG VTuber 🤍 (@PandaAkagi) reported

    @virginmedia The login to My Virgin Media works fine, but when trying to access webmail you are met with "mailbox unavailable", all devices linked to the email account also claim the credentials are incorrect. They aren't, because they can be used to log in to My Virgin Media. (1/2)

  • stephencrowther
    Stephen Crowther (@stephencrowther) reported

    There’s a reason why @virginmedia’s logo is an infinite loop. It’s because that is basically what their customer service is like.

  • blairjoyce3
    JoycieB (@blairjoyce3) reported

    @O2 @virginmedia I'm a customer of both but when I go into O2 it wants me to join Virgin Media to participate and vice versa ..

  • jsbdave
    Dave (@jsbdave) reported

    @virginmedia Hello! Are the email servers down?

  • Claire_Stapley
    Claire (@Claire_Stapley) reported

    @lyn414 @Virgin @virginmedia I am exactly the same - keep losing access to my Blueyonder emails - definitely a recurring issue