Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
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The latest reports from users having issues in Cumbernauld come from postal codes G67.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Airdrie, Falkirk, Alloa, Cumbernauld, Bellshill, Bothwell, Blantyre, Uddingston, Coatbridge and Larbert.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
TV | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Spike
(@Spike61987764) reported
from
Harthill, Scotland
@virginmedia Not hard enough. 20 hours and 20 minutes without television and broadband which I pay dearly for and that's the best you can say. Time for compensation for no service and move away from @virginmedia to someone more reliable and actually cares a little about customer service
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Gallagher D
(@Jockthrax) reported
from
Airdrie, Scotland
@virginmedia Possibly the worst company I have ever dealt with. Cut off twice. I only wanted to buy a new remote. Absolute shambles of a company. Disgraceful customer service.
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
@virginmedia Is there any ETA on issue resolution?
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Ironside Design
(@ironside_design) reported
from
Kirkintilloch, Scotland
@virginmedia Hub3.0 no problems with connection and had a few other Virgin customers say the same about connections dropping out
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AR #55
(@G1NG355) reported
from
Glasgow, Scotland
@virginmedia that's us done with you guys.. We've been a customer of 30 years and incompetent staff have completed f*cked up.
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Algerish Lass 🏴💚
(@NasceraMahria) reported
from
Airdrie, Scotland
@virginmedia honestly your service is shite
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
Come on @virginmedia, this is getting ridiculous now. Been without Internet for over 24hrs - ever since yesterday's maintenance at 9am. Still not got my Oomph unlimited data to help ease the pain either and no ETA on fix. This is beyond silly.
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia must be the worst company in the world to sort out an issue. Can’t even say their customer service is bad, as can’t get talking to a human being!! Time for change!😤
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia There is no dial tone and I’ve tried another phone and line is still dead, so it must be the socket that is broken. I’m out now until 1230 if someone can arrange even a web chat as it’s almost 2 months without phone.. Ty
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David Sandilands
(@DNSandilands) reported
from
Falkirk, Scotland
@virginmedia Yeah but then I realised you can't use a 192.168.1.x network with the hub either 🙃 so sadly into modem mode it goes.
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia It says there are no problems in my area!what does it take to actually speak to someone, or get a technician out to check where fault is originating from!it’s absolutely shocking!Ive worked in customer service for a good many years, and never experienced such awful service!
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Lady Ra_Bleather🏴🇺🇦
(@ra_bleather) reported
from
Motherwell, Scotland
@virginmedia After spending hours trying to get through to you yesterday on the phone I raised a complaint about that. Solution this morning? ‘Call us’ is this a joke? Are u so think? #dreadfulservice
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia any chance you can contact me regarding my house phone which hasn’t worked for 7weeks. Have written to Sunderland and spoken to robots, and constantly get told to dial 151 which I can’t as house phone line is the problem!ty
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rach ✨
(@seawxy) reported
from
Motherwell, Scotland
@virginmedia no, i’ve not received a resolution. someone contacted me regarding the complaint, then when i responded, they have just ignored it. the complaint is regarding incorrect billing and poor customer service.
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Redemption80
(@RedemptionBroon) reported
from
Birkenshaw, Scotland
@GSpellchecker @virginmedia They are rarely competent, not as bad as Vodafone but no one is. Broadband speed wise though no one is close so no interest in cancelling.
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James
(@jpcarr85) reported
from
Glasgow, Scotland
@virginmedia Folks, wifi down in Glasgow
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia I’ve phoned numerous times and had to hang up as constantly kept waiting, but will try again this evening when it might be easier to speak to someone
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help @virginmedia
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia How can I phone 151 when my phone line isn’t working! And yes, I’ve dialled the 0345 number on many occasions yet still can’t speak to anyone!!no doubt I will hear from you when I cancel my direct debit and move to another supplier!
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
@virginmedia Unfortunately no. I've spoken to multiple agents all day and an engineer is scheduled for tomorrow. If it isn't intermittent outage, it's a massive speed decrease (currently getting 50Mbps down/3Mbps up on a Gig1 line, usually 800Mbps down/55Mbps up)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Greenland
(@RichardGreenla1) reported
from
Bexleyheath, England
@virginmedia do you have an ETA for when the broadband problem in the da15 area will be fixed please. The incident has been ongoing for days now and really is unacceptable (especially given I have just received an email about more price increases!)
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touti
(@toutijan) reported
@virginmedia #virginmedia I called before twitting but no correct answer was given. Please let me know why the broadband is sooooooooooo slow since last week?
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Apathetic Nerd
(@apathetic_nerd) reported
@VMO2News @O2 @virginmedia You will be getting me as a new customer.
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Chirs Rawley
(@RawleyChirs) reported
@virginmedia No, nothing resolved. As predicted. I'm still in an online queue but no-one will respond. Farce. I don't have the words to describe how bad @virginmedia is.
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Carrie A. Mitchell
(@CarrieaMitchell) reported
@virginmedia Apparently there is a broadband outage here in NW3 and your update said it won’t be fixed until 21:00 - that can’t be right?!
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StephanieCC
(@StephanieCC11) reported
@virginmedia could you please add a link to your website that tells customers how to get in touch regarding a deceased customer? No facility to search. No obvious option to phone or email? Its not very helpful. Would appreciate contact details please.
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Tim Ward #FBPE 🔶⭐
(@TimWardCam) reported
@BorisJohnson @virginmedia @O2 #brexshit fail! There was scope here for so many more lives to be ****** up, if only in a small way! Must Try Harder.
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Martyn
(@Old_Smudger) reported
@Richard_K_P @OldBlueyes @virginmedia That’s unfair quoting facts people 😜 I had the TV outage. It was during the day and could easily use Freeview until it came back. WiFi was fine. Since VM/O2 merger I’ve had my mobile data doubled and broadband increased to 350 from 200 - for free! Roaming announcement also 👍👍
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jesperg29🇩🇰🇬🇧
(@jesperg29) reported
@NadineDorries @virginmedia @O2 This is untrue. And the move bu Virgin etc., is a packaging issue. Similar to the fact that for £8 extra a month I have free roaming in Brazil, US and Australia.
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Matthew Pompei
(@MattPompei) reported
@virginmedia @RichardGreenla1 That link's not working at the moment! "You've caught us at work We're adding some cool new features to the site. We won't be long - try again in a bit. Or call us on 0800 052 2113 and we will help you find your perfect package."