Virgin Media outages and service status in Cumbernauld, Scotland
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 5 outage signals in the last 24 hours around Cumbernauld, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 6, 7:14 PM GMT+1.
- Internet (67%)
- Wi-fi (13%)
- Total Blackout (8%)
- TV (5%)
- E-mail (5%)
- Phone (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 6: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cumbernauld, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Airdrie, Alloa, Motherwell, Falkirk, Bonnybridge, Bothwell, Viewpark, Blantyre, Cumbernauld, Coatbridge, Larbert, and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 27 minutes ago |
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Internet | 9 hours ago |
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Total Blackout | 19 hours ago |
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Wi-fi | 20 hours ago |
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Internet | 21 hours ago |
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Internet | 1 day ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Fiona Sandford (@sandford_fiona) reported from Glasgow, Scotland@virginmedia no broadband for hours now in G20 - can you help?
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Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland@virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!
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AR #55 (@G1NG355) reported from Glasgow, Scotland@virginmedia Well that's another inconvenience. I can't put into the limited characters what we've been through since Friday with your service.
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Gallagher D (@Jockthrax) reported from Airdrie, Scotland@virginmedia Possibly the worst company I have ever dealt with. Cut off twice. I only wanted to buy a new remote. Absolute shambles of a company. Disgraceful customer service.
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wolfofwhickham (@wolfofwhickham) reported from Glasgow, Scotland@virginmedia Weeks ago and everyone nothing shows on the tracking.... its a basic issue that needs resolving can u assist direct ? Need to have some good service from you as today this will be putting people off and I'm certainly not recommending you as it stands
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David A (@tofolo_1) reported from Glasgow, Scotland@virginmedia Are you kidding? I am not paying 30p a minute to call you. The contact us page says webchat but no link? It also says some text service but no number? Are you also just making it impossible to get in touch. If this becomes any harder to set up billing I will cancel....
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Lady Ra_Bleather๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐บ๐ฆ (@ra_bleather) reported from Motherwell, Scotland@virginmedia After spending hours trying to get through to you yesterday on the phone I raised a complaint about that. Solution this morning? โCall usโ is this a joke? Are u so think? #dreadfulservice
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Hugh Moan ๐ (@weeshug72) reported from Glasgow, Scotland@virginmedia why just you just call me under the guise of "offering me a discount on my services" then offer me a deal that means me paying for an extra service I don't currently use or want?
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james parrott (@jamespa98970524) reported from Glasgow, Scotland@virginmedia unable to get a contact number, internet has been down for 2 days. Online only offers technician for Wednesday 27thโฆ both work from home !!! HELP
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bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland@virginmedia As I said earlier, Iโve had no internet for the past month and continue to be charged. I canโt use most of your support services as Iโve never been sent any of my customer information @virginmedia
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ChrisyCee90 ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@ChrisyCee90) reported from Glasgow, Scotland@BillbobGaming @virginmedia Nope. It's pissed me ******** off as I was really looking forward to it! I've been waiting 2 weeks to find out what was in this castle ๐ญ
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Claire Webster (@claireWeb) reported from Glasgow, Scotland@virginmedia is there an issue with G3 area of Glasgow? Service checker not working either?
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David A (@tofolo_1) reported from Glasgow, Scotland@virginmedia Perhaps if you read my messages? 1st message said I don't have a land line. 0345 is 30p a minute on O2 PAYG (your merger partner) This is a sign of customer service to come. I will cancel before my connection date. Thanks for confirming my fears about virgin.
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Wilson (@wilsonfkp) reported from Glasgow, Scotland@virginmedia seems to be down in Renfrew... No internet for tonight ๐ญ
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John Malcolm McMenemy (@AberJohnny) reported from Denny, Scotland@ScotsSaboteur @DeMcbot @virginmedia Supposedly fixed then went down again.
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The Lanarkshire Laird (@Lshire_Laird) reported from Motherwell, ScotlandSo @virginmedia broadband and tv appears to be down (again) for hours and their webpage to check service status is offline. Iโm currently having to connect my work laptop to my personal phone just to work. This is not good!
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TDR-Dazabelle ๐ (@DarrenMcGuigan5) reported from Dennistoun, ScotlandAnyone else having issues with @virginmedia today I can't get online no signal Nada
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Arek Kwapis (@AG_Developer) reported from Falkirk, ScotlandGod damn it @virginmedia, another day another outage. This is becoming a really really sick joke. Just because most people sleep at night doesn't mean others like me don't have work to do
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Derek Scott (@DegsyScott) reported from Grangemouth, Scotland@benjitindz @virginmedia To be fair, the speed is the best option and Iโm on 250mbps whereas the best Iโd get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent
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Alan ๐ (@bhoy_al) reported from Glasgow, ScotlandNever ever going with Virgin Media again. Internet has been down for nearly 24 hrs, and it's been down nearly everyday for at least 1-5 hours over the course of the last week or two.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dobbin1957 (@dobbin1957) reported@waughzone @virginmedia Agreed. Our broadband, TV, and landline has been off for 36 hours and wonโt be back for another 24!! Chirpy but infrequent and meaningless communication from Virgin to tell me how hard they are trying to fix the problem whilst continually delaying the time it will be fixed.
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MeddazzaDuranie (@duranie1000) reported@virginmedia had no service for a week. Engineer due today between 1-4. Now been told they wonโt arrive until 7.45pm?? How is that acceptable?
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Lyn Prodger (she/her) (@Prodgey) reported@virginmedia Still no WiFi and now the call I was supposed to receive yesterday between 12 and 4 - guess what nobody called me! I just rang today to complain about not receiving the cal and the fix has been moved again from 4th July to 8th July. That will be 16 days. What is causing this
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OMF (@exolon) reported@FractalDoctor I called Virgin Media the other day and had to spend 5 minutes shouting slowly at an almost useless AI, before being passed to the loudest call centre in India where they tried to upsell me a mobile phone plan before accepting my instruction to end a broadband service. Greed.
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i (@nooneugly) reportedOmg I have to watch the rugby on virgin media player? Itโs like watching is 420p wtf is this man
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Dan Stevens (@DanStev14730264) reported@virginmedia Hi I was asked to direct message in regards to the services all being down for the last 3 days and then being told services will be down until the 10th of July, completely unacceptable. I would like to know what you are going to do about it pls. Asap
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mark teasel๐๐๐ (@Mteasel67) reported@virginmedia Hi , my broadband contract with you is finishing today and I will be changing to another supplier. My DD payment is on the 26th of the month , am I ok to cancel my DD to you now ?
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Some-Nick1976 (@Some_Nick1976) reported@virginmedia, why is your Internet consistently awful at this time every single night
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๐ฏ๐๐๐๐๐๐๐๐๐ (@Deanobagio) reported@virginmedia Are you ***************. Theres a known issue in my area AGAIN just as the england game is on AGAIN. If i miss this game like i have the past 2 games because of your awful service ill be claiming an entire months compensation. I was down 4 days last week now its happening again.
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Troy Pemberton (@tpembe1) reported@virginmedia Just rang customer service and now been promised a date of 8th of July at 3pm. Like I said previously the date keeps moving.