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Virgin Media outages and service status in Cumbernauld, Scotland

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Cumbernauld, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 20, 10:14 PM GMT+1.
  • 56% Internet (56%)
  • 23% Wi-fi (23%)
  • 12% Total Blackout (12%)
  • 5% TV (5%)
  • 4% E-mail (4%)

The latest reports from users having issues in Cumbernauld come from postal codes G67 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cumbernauld, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bishopbriggs, Motherwell, Cumbernauld, Bellshill, Bothwell, Falkirk, Airdrie, Alloa, Grangemouth, Bonnybridge, and Coatbridge.

CityProblem TypeReport Time
Glasgow Internet 12 hours ago
Glasgow Internet 1 day ago
Glasgow Internet 2 days ago
Glasgow Internet 2 days ago
Glasgow Wi-fi 2 days ago
Glasgow Internet 2 days ago

Nearby cities with recent reports

Glasgow

14 recent signals

12 hours ago

Community Discussion

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Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • DegsyScott
    Degsy (@DegsyScott) reported from Grangemouth, Scotland

    Great… working from home and @virginmedia broadband goes down again. It’s become very erratic service in the last 12 months… what the hell as we paying premium prices for fast fibre if it can’t be reliable… with more price rises ahead

  • rrm53p1970
    Jamboross98 🇱🇻🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@rrm53p1970) reported from Bishopbriggs, Scotland

    @virginmedia you have the worst streaming service EVER. Thinking of quitting you, because it's 💩

  • MekQuarrie
    Ian MacQuarrie (@MekQuarrie) reported from Cumbernauld, Scotland

    Anyone else experiencing terrible broadband with @virginmedia right now? Getting into a second week now... 🤷

  • tofolo_1
    David A (@tofolo_1) reported from Glasgow, Scotland

    @virginmedia how do I contact the help team? Recently joined and trying to setup billing / online account says to call you. But 0345 is 30p a minute. Can't find webchat, can't find text thing, don't have a live landline yet. I can access the dark web easier!

  • G1NG355
    AR #55 (@G1NG355) reported from Glasgow, Scotland

    @virginmedia that's us done with you guys.. We've been a customer of 30 years and incompetent staff have completed f*cked up.

  • jpcarr85
    James (@jpcarr85) reported from Glasgow, Scotland

    @virginmedia Folks, wifi down in Glasgow

  • tofolo_1
    David A (@tofolo_1) reported from Glasgow, Scotland

    @virginmedia Perhaps if you read my messages? 1st message said I don't have a land line. 0345 is 30p a minute on O2 PAYG (your merger partner) This is a sign of customer service to come. I will cancel before my connection date. Thanks for confirming my fears about virgin.

  • GlasgowThat
    That Glasgow Florida Family🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@GlasgowThat) reported from Cambuslang, Scotland

    Virgin Media @virginmedia should be investigated by Ofcom they are taking money from people while not supplying a service. They are providing a substandard service when the do supply it. Major areas of Glasgow no internet until Jan 5th. Do not join this company they are the worst

  • Lshire_Laird
    The Lanarkshire Laird (@Lshire_Laird) reported from Motherwell, Scotland

    So @virginmedia broadband and tv appears to be down (again) for hours and their webpage to check service status is offline. I’m currently having to connect my work laptop to my personal phone just to work. This is not good!

  • ra_bleather
    Lady Ra_Bleather🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@ra_bleather) reported from Motherwell, Scotland

    @virginmedia After spending hours trying to get through to you yesterday on the phone I raised a complaint about that. Solution this morning? ‘Call us’ is this a joke? Are u so think? #dreadfulservice

  • tofolo_1
    David A (@tofolo_1) reported from Glasgow, Scotland

    @virginmedia Are you kidding? I am not paying 30p a minute to call you. The contact us page says webchat but no link? It also says some text service but no number? Are you also just making it impossible to get in touch. If this becomes any harder to set up billing I will cancel....

  • Lealea2009
    Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported from Glasgow, Scotland

    @virginmedia broadband and TV down for 12 hours, having to tether to my mobile so that I can work from home today. 🙁

  • donmackeen
    don mackeen (@donmackeen) reported from Glasgow, Scotland

    @virginmedia had the technician come out today after days of patchy service. Got the hub changed, and ... Service still terrible. And now I'm to wait "24 hours"...

  • WeeLemLug
    princealbertofmonaco (@WeeLemLug) reported from Glasgow, Scotland

    @virginmedia An absolute joke of call , Your advisor just told me to cancel my full contract !! He was laughing and joking with people whilst on the call to me , Can someone please call me ?

  • Kirstym82kirsty
    Kirsty (@Kirstym82kirsty) reported from Motherwell, Scotland

    @virginmedia unfortunately I don't have 2 days to spend waiting on getting through Watts app is taking upto 5 days for a reply the issue is an overheating router so why can't you just send one

  • GaryFrancolini
    Gary Francolini (@GaryFrancolini) reported from Glenmavis, Scotland

    @Ofcom this is not the first time we’ve had issues with @virginmedia and they never seem to investigate complaints properly. Any advice on what we can do about this?

  • donmackeen
    don mackeen (@donmackeen) reported from Glasgow, Scotland

    @virginmedia That's useless. The service comes and goes, so you won't compensate me. And if have to deal with a "service" that continually cuts out

  • PhilAnslow12
    Phil Anslow (@PhilAnslow12) reported from Motherwell, Scotland

    @virginmedia I did call but the customer service put the phone down on me

  • F_Dev1888
    FD (@F_Dev1888) reported from Falkirk, Scotland

    @virginmedia They said credit will be applied but can’t do it just now as the system is down. 🤔 @Ofcom

  • nuttynanaannie
    Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia OK. That's fine . Every time I service check my broadband it tells me there's a fault in my area and its being investigated and to come back in 24 hours and it will be looked into but when I do this it just gives the same response . Its very confusing. And not very helpful at.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MaloneHustle
    Lee Hustle Malone (ACC INACTIVE/NOT MONITORED) (@MaloneHustle) reported

    @heavyspoilers I think Virgin Media is down mate don’t sweat it.

  • OwlyMcHoot
    Owly McHoot (@OwlyMcHoot) reported

    @mobily_uk @virginmedia Way back 30 years ago I worked for cable and wireless up at Seacroft; the retentions team called themselves The Dream Team; they got a bonus for each customer who threatened to cancel they converted to a retention-when you call, drive that deal down as they have a lot of scope.

  • Merse2506
    John Mercer (@Merse2506) reported

    @virginmedia Its happen8ng again tiday buffering, tbis channel has failed what is goingnon? Tnere is notbing 9n my network except my phone and i am pato g fie Virgins fastest download speed. This is shocking service.

  • Baggladee
    Margot (@Baggladee) reported

    @virginmedia @mobily_uk Agree, it’s so stupid, wasting everyone’s time!

  • ndbchnn
    ndbchnn (@ndbchnn) reported

    @virginmedia @virginmedia can you please update me on the service in m30 - it’s been 48 hours no wifi, heating or television.

  • Miss_JRO85
    Jenny Roberts (@Miss_JRO85) reported

    @virginmedia no WiFi since 7am yesterday. Engineer appointment cancelled without me being told. I’ve now been told wait 48 more hours to see if the problem fixes itself. 4 hours on the phone to customer service and just been hung up on. Awful customer service.

  • kingoftheshed
    Paul Parkin (@kingoftheshed) reported

    @virginmedia What? On and off for the past 8 days? It just went down again 5 minutes ago. Fix it and compensate me let me leave.

  • FyldesHardest
    Kris Coates (@FyldesHardest) reported

    @virginmedia please train your staff to do their job and not waste two hours of my time messaging three agents only for them not to resolve an issue. I just want to cancel, it's that simple.

  • MarcReacts
    Marc Adams Reacts (@MarcReacts) reported

    @virginmedia hi I have an issue tried to dm you my account is down please help

  • Seanster1984
    Sean Milroy (@Seanster1984) reported

    @virginmedia why are you telling people to get a booster after upgrading to 360 when a box is connected to its router through Ethernet cable? Ethernet connection is better. Wi-Fi is a luxury. People are paying over odds for service but you want them to pay more? Get a grip!!