Virgin Media

Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland

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The latest reports from users having issues in Cumbernauld come from postal codes G67.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cumbernauld, North Lanarkshire, Scotland 12/07/2025 16:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Cumbernauld, Airdrie, Falkirk, Motherwell, Bellshill, Bothwell, Bonnybridge and Coatbridge.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow E-mail
United KingdomCumbernauld TV
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • _Grejurn Grejurn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 @FurLough 2020 (@_Grejurn) reported from Glasgow, Scotland

    @virginmedia That's the result from running the test after logging in from the link you sent me. Running the test from my router doesn't show up any problems. Logs at the times had No Ranging Response, SYNC timing Sync failure, RCS partial service, no unicast maintenance opportunities errors.

  • fatshez Chris (@fatshez) reported from Kirkintilloch, Scotland

    @Kennyf1283 @virginmedia They also do a fine line in "shocked and surprised" when you report a fault in Glasgow City centre, like you're the only person in a city of millions who has had this issue.

  • fatshez Chris (@fatshez) reported from Kirkintilloch, Scotland

    @KirstyScanlan @Kennyf1283 @virginmedia We had them in the last house. Complained poor broad band. Cane home to them unloading tools from a van about to dig up our brand new lawn.

  • canadianweeg Kris Schimmel (@canadianweeg) reported from Glasgow, Scotland

    @virginmedia It’s down again!

  • DeekTheDiamond Derek Thomson (@DeekTheDiamond) reported from Airdrie, Scotland

    @virginmedia help! My tivo box won't restart. Switched it off for over 12 hrs last nite but still won't come back on.

  • rae_rae_95 Rae 🐨 (@rae_rae_95) reported from Falkirk, Scotland

    Virgin Media wifi is down again. 4 days running 🙃

  • jimnimmo60 oor Jim (@jimnimmo60) reported from Airdrie, Scotland

    @virginmedia We’ve been having issues. Especially with the on demand service or anything we record. Constantly asking us to test the connection. I’ve switched everything off and back on again. Including modem and still getting the same error.

  • Kennyf1283 Kenny from the Block (@Kennyf1283) reported from Glasgow, Scotland

    @virginmedia You are clearly having ongoing network issues across the country. It would be good if you actually acknowledged instead of pretending everything is fine on your main Twitter feed.

  • Caitlin_Curri3 Caitlin Currie (@Caitlin_Curri3) reported from Airdrie, Scotland

    @virginmedia My WiFi has been cutting off at least once a day and if not then running extremely slow, making most days almost impossible to WFH. Mobile issues are more to do with customer service which I have already logged complaints about. Just wish I could exit early without any fees

  • GemmaaMurphy Gem ❤️ (@GemmaaMurphy) reported from Newmains, Scotland

    @virginmedia I honestly don’t know!! My mum has not long got a new mobile and she’s using the WiFi too, I wondered if that was the case! Please help

  • Caitlin_Curri3 Caitlin Currie (@Caitlin_Curri3) reported from Airdrie, Scotland

    @virginmedia my internet service has been absolutely shocking the last two weeks (not that it’s actually that great usually anyway!!) sick of paying for a service I don’t get between this and the mobile problems wish I’d never joined virgin for anything

  • casccvc helen corcoran (@casccvc) reported from Glasgow, Scotland

    @virginmedia you really need to sort your connections!!!! Getting sick and tired of paying full price for a sub par service!!! 😠😠

  • donners32 Andrew Donnelly (@donners32) reported from Glasgow, Scotland

    I can see @virginmedia have put a £9.25 BT Sport discount on my May bill. They never told me about it. Their service centres are extremely poor right now at least sky give you the option to cancel the sport channels.

  • canadianweeg Kris Schimmel (@canadianweeg) reported from Glasgow, Scotland

    @virginmedia Down again! No faults on your website but whole street is down do it must be at your end

  • tonyparvia Tony Parvia (@tonyparvia) reported from Glasgow, Scotland

    OK @virginmedia give me the number to disconnect. Your WiFi service has been absolutely abysmal for weeks on end now. Time to jump ship.

  • BigRangersBear 𝕽𝖆𝖓𝖌𝖊𝖗𝖘 𝕭𝖊𝖆𝖗 (@BigRangersBear) reported from Motherwell, Scotland

    @hunter_19851 @skytv @SkySports @virginmedia The terms of your contract have changed. Your paying for a service you're no longer recieveing.

  • StevoMcKenna7 Ⓥ Vegan Alba (from 🏡) 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🌱🌍 (@StevoMcKenna7) reported from Motherwell, Scotland

    Virgin media down again. Such a shit service at times.

  • jimhealy10 Jim Healy (@jimhealy10) reported from Grangemouth, Scotland

    @virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!

  • seanbrownrec Sean Brown (@seanbrownrec) reported from Glasgow, Scotland

    The award for worlds worst customer services goes to @virginmedia utterly disgraceful. #MoveToSky

  • squawkbox Will 🇪🇺 (@squawkbox) reported from Glasgow, Scotland

    @gawuffy @virginmedia Annoyingly I get no mobile coverage in my flat, I have to stand near the window to do anything and there is only a weak 2G, sometimes 4G signal - so I can't use phone for internet alternative.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JakeHerp Jacob Herper 👨‍💻 (@JakeHerp) reported from Lambeth, England

    @virginmedia I renewed my contract with you in November, knowing I'll move in February and your agent told me this will be the most affordable option for me. Now I'm told I need to pay a £240 disconnection fee. Your support connects me from one dept. to another and back...

  • Brizzlecath72 Cath Warwick (@Brizzlecath72) reported from Bradford, England

    @virginmedia In the space of a second? That doesn’t seem very efficient or customer friendly. This is really stressful and we both have exam classes to teach & own kids home education. It’s not just so I can watch Netflix. I thought some consideration of key working might be in place.

  • rogcohen Roger Cohen (@rogcohen) reported

    @virginmedia There has never been any area problem with broadband listed on the service status site when we’ve had the outages. Engineer is booked for 26/01 and not cancelled yet. Is it worth having them visit if there’s no problem at the time? I don’t want anyone in the house unnecessarily

  • plymouthjim Jim Westlake (@plymouthjim) reported

    @virginmedia Nope. I have put in 2 requests to customer services and left a reply on the complaints form on the on line portal. I've also cancelled my DD.

  • haggisman65 Guy Travis (@haggisman65) reported

    @virginmedia I will try but the whole thing has sickened my experience of virgin media and I would never refer another friend to you

  • alantucker Alan (@alantucker) reported

    @virginmedia Managed to get through to customer support only to find out that there are 4 days of network upgrades happening, yet we had no notifications of this and was forced to take time off as we both work from home.

  • BallyAtwal3 Bally Atwal (@BallyAtwal3) reported

    @virginmedia I will keep on trying and hopefully this issue can be resolved. Customer satisfaction is not a priority, I am sure someone would be hassling me if I didn’t pay for the service I should be receiving. Thanks

  • BlondieJanner Blondie Janner 😘 (@BlondieJanner) reported

    @virginmedia Have been for weeks. Please don't say ring Customer Support. Done that. Not helpful.

  • TheBluestStar VIKING IS MORTEN HARKET 🇮🇪🇮🇸🏳️‍🌈 (@TheBluestStar) reported from Coventry, England

    @MrKenShabby @virginmedia They're literally the worst

  • seellis11 Sarah Ellis (@seellis11) reported

    @virginmedia Currently though my issue is that I logged my official complaint on 17.11.20 and I still have had no-one who can resolve it satisfactorily contact me. I know we are in extremely difficult times & there may be no easy solution but the lack of contact is shocking.