Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
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The latest reports from users having issues in Cumbernauld come from postal codes G67.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Airdrie, Falkirk, Alloa, Cumbernauld, Bellshill, Bothwell, Blantyre, Uddingston, Coatbridge and Larbert.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Glasgow |
TV | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
TV |
Community Discussion
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Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@virginmedia Need help with my account now being charged more for the same services
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thecontrarian
(@Larousse1968) reported
from
Glasgow, Scotland
@virginmedia can you tell me how to contact customer services please
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Fiona Collie
(@tartan1314) reported
from
Bonnybridge, Scotland
@virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor
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lisa buik
(@LBuik) reported
from
Glasgow, Scotland
@virginmedia how can I speak to someone I gave major issue with internet connection #maybetimetomove
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
It appears @virginmedia can't communicate with it's customers. Perhaps @Ofcom and @BBCWatchdog would like to investigate how their inability to provide customer service is affecting customers ability to work during a pandemic.
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@virginmedia Does anyone reply to tweets ? Because I have been trying to contact via message app tweets and sms and still not help at all! #MovingToSkySeemsLikeAGoodChoice
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Steve
(@steve2theizzO) reported
from
Falkirk, Scotland
What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm
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Stuart P
(@StuP44) reported
from
Cumbernauld, Scotland
@virginmedia What's happened is she changed some account details, bank account and name....and since then her connection has been cut....seems more an administrative issue than technical.
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Charlene Durham
(@chaz1510) reported
from
Bishopbriggs, Scotland
@virginmedia 50 mins and counting Iv been in a queue to get through to customer services! This is what I want on a Friday night 👌🏼 ....still waiting
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Michael
(@MICKLE_M) reported
from
Mollinburn, Scotland
@virginmedia is there a problem with sky sports?
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Charlene Durham
(@chaz1510) reported
from
Bishopbriggs, Scotland
@eastbelfastgirl @virginmedia How bad is that! Honestly I appreciate staff are working from home but they are quick taking your money!
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Yvonne McAnenay Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia area 28 no service how long until it’s up and running please
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Michael Barnett
(@MichaelBarnet18) reported
from
Glasgow, Scotland
@virginmedia hey there, I can’t pick up any emails tonight. Is there a problem in the Glasgow area? Thanks, Michael
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Madeleine Black
(@madblack65) reported
from
Glasgow, Scotland
@Interestedpty @virginmedia Who should I change to that actually gives a good service? 🤔🤔
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@virginmedia Need help with my account can someone from VM actually help me out as every time I phone I always get put on hold then hung up on !
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Many of Horror
(@manyofhorror57) reported
from
Cambuslang, Scotland
@virginmedia Been trying to speak to someone regarding ongoing broadband service issues, constantly on hold for 35 minutes then disconnected. Can someone please contact to discuss? Thanks
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Madeleine Black
(@madblack65) reported
from
Glasgow, Scotland
Unbelievablely poor customer service from @virginmedia Was waiting on phone for ages and spoke with me to be told my husband has to come home from work to deal with it!!! Day 2 no WiFi and I’m working from home and daughter finishing masters online 😤😤😤
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Fraz🍓🏴🇪🇺🎗
(@FraserWilson95) reported
from
Glasgow, Scotland
My @virginmedia internet service is now down for the third consecutive day in Glasgow and yet again I’m having to tether to my phone’s data to be able to work from home. This is woeful service when so many are working from home relying on their internet - get it sorted!!!
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Yvonne McAnenay Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia eh area 28 starting to piss me off virgin I never had this with talk talk constant service problems get it sorted@bad weather or not fibre ffs
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Pulse Breakfast Show
(@pulse_breakfast) reported
from
Glasgow, Scotland
Once again @virginmedia broadband down again its happening far too often these days might need to look at another supplier!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Saynor
(@adam_saynor) reported
@virginmedia Hello, I made a complaint about my broadband, received a response and I’ve since responded but not had a reply. C-111222587
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Claire Mawdesley
(@ClaireMawdesley) reported
@virginmedia I am struggling with really slow speed today. I have tried numerous times on the app so speak to someone after doing all the checks. But that seems to not be working also as I'm going round in circles.
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The Blue Manc
(@thebluemanc) reported
@virginmedia Nothing. Called back today, been on for over 1 hour and spoke to 4 different teams. My complaint was previously brushed under the rug. Today they have started it again but tbh I've had enough. Just let me walk please. I need internet to work.
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Amanda
(@amandachambersj) reported
@virginmedia Yes I’ve checked and it says there are issues and to check back for updates but there have been no updates. I’ve spoken to the neighbours and they aren’t having any issues only seems to be my house. Thanks
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The Blue Manc
(@thebluemanc) reported
@virginmedia Ok, we are going round in circles. Thanks for reaching out but this is why I sent to @richardbranson and not Virgin Media. I give up. Customer service is so so poor as a company
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Amanda
(@amandachambersj) reported
@virginmedia Thanks I’ll try ring after work what option do you suggest to say I’m ringing for on the automated service at the start as if I try to say I’m ringing due to broadband issues it doesn’t let me speak to anyone? Thanks
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Sulayman Hussein
(@SulaymanHussein) reported
@virginmedia you pieces of crap. You’re taking my money and giving me the crappiest connection on earth. You scum! #BreedingDifficulty #26january #RepublicDay2023
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Diane
(@Diane57834935) reported
@virginmedia Not good enough the service isn’t anywhere as good as it used to be and now this . Also my monthly bill is set to go up again and I’m already paying £152 a month . Time for change
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The Blue Manc
(@thebluemanc) reported
@virginmedia I would expect your team to be more aware of that then me. Another shortcoming from your customer service team not providing one I guess. Adds to the list of poor service already received @richardbranson come on man, I just want internet, why is it so hard to deal with your team
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Paul Johnson
(@paulhsj) reported
@virginmedia I was supposed to have had a call back at 9pm but didn’t get one. And we’re now being told that you have IT issues and we’ll have to wait 5 days for it to be repaired??