Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
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The latest reports from users having issues in Cumbernauld come from postal codes G67.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Airdrie, Motherwell, Falkirk, Cumbernauld, Bothwell, Bonnybridge and Coatbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Bellshill |
Internet | |
| Glasgow |
TV |
Community Discussion
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Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Patty O' 😷
(@pattyneta) reported
from
Glasgow, Scotland
@virginmedia No, it’s an issue regarding the SIM card. I’ve just spent almost 2h in a chat with customer service, where not only any solution was provided, I also had to wait an average of 5 minutes for the agent’s reply to each of my questions. Very frustrating and terrible customer service.
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Rhys Ronald Howe
(@HoweRhys) reported
from
Glasgow, Scotland
Anyone else having issues with @virginmedia this morning? I have absolutely no access to the internet. Restarted the laptop and nothing.. Seen some say the service was down last night too.. possible down in the UK?
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Andrasi Icolni
(@AIcolni) reported
from
Mollinburn, Scotland
@virginmedia I am not a VIRGIN MEDIA CUSTOMER, I cancelled my subscription with you a very very long time ago, so I dont know how you can say I am a customer??
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Craigie
(@craigie69) reported
from
Motherwell, Scotland
@virginmedia are you having problems with your spam filters. Suddenly in last week getting inundated with spam to my inbox. My dad the same. And nothing automatically going into spam folders like before.
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Jonathan Abourbih
(@jonzo1) reported
from
Glasgow, Scotland
@virginmedia broadband issues in G43? Your status checker says all is fine, but when I run a test it says “thanks for doing your in home checks”
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Lyn Paterson
(@nosrepat) reported
from
Glasgow, Scotland
Got a phone call yesterday from someone saying my VM router was being used by other people. Guess it is a scam. Plus broadband down completely today ....and bad yesterday. Appalling service in #Glasgow G 11. @virginmedia
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Andrasi Icolni
(@AIcolni) reported
from
Mollinburn, Scotland
@virginmedia once again, on day 2 of Burgin Medias incompetence it would seem that lack of competence has surfaced its ugly head again and my complaint has been registered in a non active account that I have no way of accessing so therefore been told NO ONE AT VIRGIN can help
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Annemarie Doyle
(@doyley_dodo) reported
from
North Lanarkshire, Scotland
@virginmedia when you’re trying to work from home (Coatbridge) but your service provider is Virgin Media and your internet has been down since Thursday! Pretty sure this new job won’t last long under these conditions #tweetingforafriend #tweetingforacolleague #missingtraining
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Peter Hannington
(@MrPGFH) reported
from
Glasgow, Scotland
@virginmedia I have tried to call twice to talk with you guys about my home broadband and twice been plunged into darkness. Your online bot sends me round in circles...no wonder I want to leave. Can someone please help me?
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Lyn Paterson
(@nosrepat) reported
from
Glasgow, Scotland
@virginmedia And the loss of broadband service ? I am in Glasgow G11.
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Andrasi Icolni
(@AIcolni) reported
from
Mollinburn, Scotland
@virginmedia Can you tell me please , if the secret agent that you claim to be dealing with my complaint is on an extended mission ?? And what Monday they may be back in action to complete the task of addressing the damage done to my property??
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Andrasi Icolni
(@AIcolni) reported
from
Mollinburn, Scotland
@virginmedia I dont need to supply I have the evidence in photographic form that the inside of my propert has been damaged by your firm, and I will track down the engineer in question who said himself it was put in wrong place and this I do have proof of from the neighbour in question who was
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Rhys Ronald Howe
(@HoweRhys) reported
from
Glasgow, Scotland
@virginmedia It has been down since 8.20am this morning - no devices can surf the internet. I’ve restarted the WiFi and this returned the same result. No lights showing on the hub apart from the usual yellowish main light. I’m unable to do my work due to this issue..
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Patty O' 😷
(@pattyneta) reported
from
Glasgow, Scotland
Well done @virginmedia for leaving my husband, an NHS doctor, without a working phone while he is on call at the hospital for the next 48 hours. And NO solution via customer service. Terrible and very disappointing service!
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Paul Breslin
(@breslano) reported
from
Glasgow, Scotland
@virginmedia bt sport 2 is a screen of pixels every 20 seconds? How do I fix this?
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Paul Breslin
(@breslano) reported
from
Glasgow, Scotland
@virginmedia bt sport 3 HD is a screen of pixels every 20 seconds? How do I fix this?
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Andrasi Icolni
(@AIcolni) reported
from
Mollinburn, Scotland
@virginmedia Are you serious??? Have you tried calling that JOKELINE??? Well I have 8 times now, no one competent enough to deal with complaint
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Allan McPike
(@TheDailyScrum) reported
from
Glasgow, Scotland
@virginmedia Totally wrong show from iPlayer. E4 and a few other channels say that you cannot fast forward as the channel doesn’t support even if you watch live, pause and try and fast forward the ads. Pretty rubbish
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Claire ✌🏼🎾
(@brooksybradshaw) reported
from
Kirkintilloch, Scotland
Nah as if my fricking internet has cut out again during this match, wtf @virginmedia two nights in a row.
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Andrasi Icolni
(@AIcolni) reported
from
Mollinburn, Scotland
@virginmedia I most certainly will not be taking anything of issue to the council as my privately owned home is not council property, and your contractors dug into my private garden therefore it's your issue and if I cant resolve it here next step will be Daniel Potts
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ssa
(@whatdontiknow) reported
@virginmedia For 8 weeks my business internet has not been working/intermittent! 2 engineers out, over 25 calls to your faults team and still nothing has been fixed! Decided to completely cancel and go elsewhere! Unable to run my business! Would not recommend virgin broadband!!!!
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Yash Ranade
(@yashranade) reported
@virginmedia I registered loss of service on Friday afternoon. Appreciate it that there may be issues but a 5 day outage is very strange. It's your job to fix it not just keep telling us that there a problem. People's jobs depend on connectivity. Spend more on engineers than marketing.
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martydrury
(@martydrury) reported
@virginmedia are you doing work in Cardiff area? My broadband down since midnight. Your website says work is happening in my area but I wasn’t told and the link on your website goes to an error page.
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Stephen Nurrish MUFC
(@StephenNurrish) reported
@virginmedia I have spoken to Netflix and they have said you need to cancel an unauthorised subscription and issue a refund
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Tannice
(@Tannice_) reported
@virginmedia Yes we did all that and apparently everything is fine but it isn’t. Our service drops out constantly. It will be ok then it’s gone. I am unable to do meetings, I have lost custom because of this intermittent service issue, just get redirected to forums. Why can’t I talk to you?
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Simon Austin
(@sport_simon) reported
.@virginmedia policy for customer retention: don't let people leave. Can't get through on their phone lines and can't cancel via email or live chat. They gave an address to write to, which I did, and it was returned to sender by Royal Mail as it's not an active address.
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Jayna Vekaria
(@jayna_vekaria) reported
@virginmedia very unprofessional and poor customer service. Installation was booked for 23rd August after a 3 week wait. On 23rd August told this has been delayed until 9th September with no apologies. Customer service extremely unhelpful. This is no way to treat new customers!!!
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Itchy feet
(@never_home1) reported
@mblacky78 @RhonddaBryant @virginmedia I’m afraid not! Yes, you can get a credit but you have to o through an enormous roundabout of complaint with an Indian call centre and have to virtually threaten to leave. You may have been lucky but I am definitely not exaggerating!
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Tam
(@tuhhduhh) reported
@virginmedia How do you ‘report’ a loss of service? Frankly I don’t want to be in a service that ‘doesn’t think this is a big enough priority to fix now’ (according to the engineers who have come out already. At what point does flat out not providing a service lead to breach of contract?
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Ari Mills
(@Nightcore_1071) reported
@The_starks @virginmedia Having the same issues