Virgin Media outages and service status in Cumbernauld, Scotland

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cumbernauld, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bothwell, Airdrie, Motherwell, Falkirk, Alloa, Viewpark, Blantyre, Cumbernauld, Coatbridge, Bonnybridge, Larbert, Bellshill, Uddingston, and Bishopbriggs.

City	Problem Type	Report Time
Glasgow	Internet	6 hours ago
Glasgow	Wi-fi	17 hours ago
Glasgow	Internet	17 hours ago
Glasgow	Internet	1 day ago
Glasgow	Internet	1 day ago
Glasgow	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

• 
  Scott stafford (@scottstafford87) reported 11 minutes ago from Glasgow, Scotland

  @virginmedia It’s connected to the network

• 
  David McGill (@DavidMcGill7) reported 13 minutes ago from Glasgow, Scotland

  @virginmedia TV & Internet was down for 4 days last week now it’s all off again & won’t be fixed until tomorrow night at the earliest, a dreadful service 🤬

• 
  Banjo (@Chban1967) reported 13 minutes ago from Glasgow, Scotland

  @virginmedia The point is the contract sent out on 15th Aug wasn't what was agreed when challenged I got put on the virgin no customer service merry-go-round which due to our personal circumstances i had to give up u are an absolute rotten company ur service agent admitted this was appalling

• 
  FD (@F_Dev1888) reported 14 minutes ago from Falkirk, Scotland

  @virginmedia They said credit will be applied but can’t do it just now as the system is down. 🤔 @Ofcom

• 
  Dave (@savcabb) reported 16 minutes ago from Falkirk, Scotland

  Sick of @virginmedia broadband. Constantly goes down for no reason. WiFi glitches but of course you phone and it’s never there fault Not as if it’s cheap either at over £50 a month #timeforachange #frustrated

• 
  dios mio la creatura 🏳️‍🌈🇺🇦 (@lordofanywhere) reported 16 minutes ago from Glasgow, Scotland

  @virginmedia is a complete and utter joke in Glasgow. Apparently there is a fault and won’t be resolved until January 5th. On Twitter, they redirect us to the service status page, which is “experience some problems” and we can’t check service status. Compensation is in order.

• 
  Derek Scott (@DegsyScott) reported 20 minutes ago from Grangemouth, Scotland

  @benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent

• 
  Tony McCaffery (he/they) (@tonymccaffery) reported 24 minutes ago from Glasgow, Scotland

  Hey @virginmedia, can you help please? I’ve never plugged a landline phone to my router since becoming a customer. (I never needed one til now). So I just took the voip/landline adapter out the box and it’s broken. How do I get a new one so that I can plug in a landline? Thanks.

• 
  bristian cungay (@ChristianBunga7) reported 30 minutes ago from Glasgow, Scotland

  @virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom

• 
  James (@jpcarr85) reported 35 minutes ago from Glasgow, Scotland

  @virginmedia Folks, wifi down in Glasgow

• 
  David A (@tofolo_1) reported 38 minutes ago from Glasgow, Scotland

  @virginmedia how do I contact the help team? Recently joined and trying to setup billing / online account says to call you. But 0345 is 30p a minute. Can't find webchat, can't find text thing, don't have a live landline yet. I can access the dark web easier!

• 
  Colin M (@oletalk) reported 38 minutes ago from Glasgow, Scotland

  What's going on with @virginmedia broadband just now? Just managed to find out on 150 that they seem to be doing (emergency?) maintenance of some sort. Is this how they justify "returning to the office"?! 🤪

• 
  wolfofwhickham (@wolfofwhickham) reported 41 minutes ago from Glasgow, Scotland

  @virginmedia are you going to answer any of my complaints???? It's been weeks How can you keep getting my bill wrong ? Spoke to your agents many times .... Poor poor service ..... #poorservice #badservice #bad

• 
  Mhairi Phillipson 💙 (@lucken_fiddler) reported 44 minutes ago from Glasgow, Scotland

  @virginmedia I have had no broadband in G75 8 area of East Kilbride since 10.30pm on 3/11. We've had 4 rolling fix times which now says 14.15 today. tried your WhatsApp - told you are not taking anymore fault reports. Can you give honest fix time please?

• 
  Claire Webster (@claireWeb) reported 44 minutes ago from Glasgow, Scotland

  @virginmedia is there an issue with G3 area of Glasgow? Service checker not working either?

• 
  John Malcolm McMenemy (@AberJohnny) reported 46 minutes ago from Denny, Scotland

  @ScotsSaboteur @DeMcbot @virginmedia Supposedly fixed then went down again.

• 
  David Sandilands (@DNSandilands) reported 48 minutes ago from Falkirk, Scotland

  @virginmedia Yeah but then I realised you can't use a 192.168.1.x network with the hub either 🙃 so sadly into modem mode it goes.

• 
  wolfofwhickham (@wolfofwhickham) reported 50 minutes ago from Glasgow, Scotland

  @virginmedia Weeks ago and everyone nothing shows on the tracking.... its a basic issue that needs resolving can u assist direct ? Need to have some good service from you as today this will be putting people off and I'm certainly not recommending you as it stands

• 
  Loraine Riddick (@LoraineRiddick2) reported 55 minutes ago from Glasgow, Scotland

  @virginmedia How can I phone 151 when my phone line isn’t working! And yes, I’ve dialled the 0345 number on many occasions yet still can’t speak to anyone!!no doubt I will hear from you when I cancel my direct debit and move to another supplier!

• 
  ChrisyCee90 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ChrisyCee90) reported 56 minutes ago from Glasgow, Scotland

  @BillbobGaming @virginmedia Nope. It's pissed me ******** off as I was really looking forward to it! I've been waiting 2 weeks to find out what was in this castle 😭

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  chloe⁷ (@silkyyoonie) reported 5 minutes ago

  @virginmedia absolutely terrible service, our wifi connection has continuously dropped out 10s of times a day since we started using their service, we booked for an engineer and they didn’t turn up, rebooked for today and they haven’t turned up again! Think we’ll go back to BT 👌

• 
  Danzino (@Danzino0) reported 9 minutes ago

  @virginmedia fix your wifi please

• 
  Rob Swain 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RobSwain76580) reported 9 minutes ago

  @drdjmarks @virginmedia Virgins App is awful. The worst I have seen. That’s when it works. 😡

• 
  KeithJ_kjn (@KeithJ_gmb) reported 10 minutes ago

  @virginmedia I can access it on my phone but would prefer to do so on my pc. Never had any problems doing this until the date mentioned on the warning message.

• 
  simon parkinson (@parky1021) reported 11 minutes ago

  @JShine06 @virginmedia Unfortunately your not the only one with issues I can’t believe how downhill they have gone

• 
  KILAGRIM (@KILAGRIM) reported 12 minutes ago

  @virginmedia Have been having issues with broadband and TV I have sent you a DM No reply as yet

• 
  Humy Zaman (@humy8) reported 13 minutes ago

  @virginmedia Just come off the phone to customer service. Up to 45 days for my refund??? Hmm… what would’ve happened if I said I’d pay a bill in around 45 days??

• 
  Karl 🇬🇧🏳️‍🌈✡️ (@KarlCampbe11) reported 14 minutes ago

  @virginmedia Outage Said it was going to be fixed at 01.05 then 06.00 then 14.05 now last check was 18.05

• 
  Rachael Cassidy (@RachaelCassidy3) reported 14 minutes ago

  @virginmedia There are no known issues. We have booked an engineer but nothing till Friday afternoon and I work from home. So an unable to work

• 
  Charlotte Riggio (@MsLiberty1776US) reported 14 minutes ago

  @virginmedia you sent me a reply saying you can help. How can you help