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Virgin Media

Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Cumbernauld come from postal codes G67 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Virgin Media

Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 7% TV (7%)
  • 3% E-mail (3%)
  • 2% Phone (2%)

Live Outage Map Near Cumbernauld, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Falkirk, Motherwell, Airdrie, Alloa, Grangemouth, Bonnybridge, Coatbridge, Cumbernauld, Bothwell, Blantyre, and Uddingston.

CityProblem TypeReport Time
Glasgow Internet 8 hours ago
Glasgow Total Blackout 8 hours ago
Glasgow Internet 9 hours ago
Glasgow E-mail 10 hours ago
Bellshill Internet 18 hours ago
Glasgow Total Blackout 19 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • nuttynanaannie
    Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia Can anyone advise when I will have Internet. Been down since early hours and I return to work from home tomorrow. J6st says there's intermittent connection issue.

  • kl7582
    Kirsty Learmonth (@kl7582) reported from Glasgow, Scotland

    @virginmedia Trying to get help with tv box, no online help through the live chat? Can you assist please

  • tonymccaffery
    Tony McCaffery (he/they) (@tonymccaffery) reported from Glasgow, Scotland

    Hey @virginmedia, can you help please? I’ve never plugged a landline phone to my router since becoming a customer. (I never needed one til now). So I just took the voip/landline adapter out the box and it’s broken. How do I get a new one so that I can plug in a landline? Thanks.

  • DavidMcGill7
    David McGill (@DavidMcGill7) reported from Glasgow, Scotland

    @virginmedia TV & Internet was down for 4 days last week now it’s all off again & won’t be fixed until tomorrow night at the earliest, a dreadful service 🤬

  • Karencrafts
    Karen Sime 💙 #TeamNHS (@Karencrafts) reported from Glasgow, Scotland

    @MargMarvelous @virginmedia I know. Virgin is down in Glasgow but I still need a new hub as the reset button on mine is broken. I’ve been going in circles on the app and website for the best part of an hour. A simple email address would have resolved it in 5 minutes!

  • nuttynanaannie
    Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia Hi, no, it initially says no issues in area on testing hub it says there's an intermittent problem with connection and come back in 18 hours!

  • KrisyFaeGlesga
    Krisy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 (@KrisyFaeGlesga) reported from Glasgow, Scotland

    I ******* hate @virginmedia these clowns are worse than council workers!! Thank **** I cancelled

  • tofolo_1
    David A (@tofolo_1) reported from Glasgow, Scotland

    @virginmedia Are you kidding? I am not paying 30p a minute to call you. The contact us page says webchat but no link? It also says some text service but no number? Are you also just making it impossible to get in touch. If this becomes any harder to set up billing I will cancel....

  • GlasgowThat
    That Glasgow Florida Family🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@GlasgowThat) reported from Cambuslang, Scotland

    @virginmedia Bullshit! I’m gonna do everything I can on social media to let everyone know what a **** customer service and service you supply. This is not a one time thing it has been constant. I will ensure anyone thinking about joining to go elsewhere. Keep checking my page and you will see

  • sandford_fiona
    Fiona Sandford (@sandford_fiona) reported from Glasgow, Scotland

    @virginmedia no broadband for hours now in G20 - can you help?

  • DeclanRobb
    Declan Robb🍀 (@DeclanRobb) reported from Airdrie, Scotland

    @virginmedia absolute joke , internet not working again

  • dtr1984
    🏴󠁧󠁢󠁳󠁣󠁴󠁿David🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@dtr1984) reported from Glasgow, Scotland

    @virginmedia WiFi down? , app down?

  • GlasgowThat
    That Glasgow Florida Family🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@GlasgowThat) reported from Cambuslang, Scotland

    Virgin Media @virginmedia should be investigated by Ofcom they are taking money from people while not supplying a service. They are providing a substandard service when the do supply it. Major areas of Glasgow no internet until Jan 5th. Do not join this company they are the worst

  • lordofanywhere
    dios mio la creatura 🏳️‍🌈🇺🇦 (@lordofanywhere) reported from Glasgow, Scotland

    @virginmedia is a complete and utter joke in Glasgow. Apparently there is a fault and won’t be resolved until January 5th. On Twitter, they redirect us to the service status page, which is “experience some problems” and we can’t check service status. Compensation is in order.

  • tofolo_1
    David A (@tofolo_1) reported from Glasgow, Scotland

    @virginmedia how do I contact the help team? Recently joined and trying to setup billing / online account says to call you. But 0345 is 30p a minute. Can't find webchat, can't find text thing, don't have a live landline yet. I can access the dark web easier!

  • tofolo_1
    David A (@tofolo_1) reported from Glasgow, Scotland

    @virginmedia Perhaps if you read my messages? 1st message said I don't have a land line. 0345 is 30p a minute on O2 PAYG (your merger partner) This is a sign of customer service to come. I will cancel before my connection date. Thanks for confirming my fears about virgin.

  • Lealea2009
    Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported from Glasgow, Scotland

    @virginmedia broadband and TV down for 12 hours, having to tether to my mobile so that I can work from home today. 🙁

  • naveedasghar
    Naveed Asghar (@naveedasghar) reported from Glasgow, Scotland

    @virginmedia @stephenblack32 Shocking to say the outage fix could take up to 5th Jan in Glasgow. over a week with no internet during the festive period is unacceptable. I will be cancelling my virgin fibre today.

  • ElaineB50245734
    Elaine Byrne (@ElaineB50245734) reported from Glasgow, Scotland

    @virginmedia I have a complaint and cannot find a email address for it

  • claireWeb
    Claire Webster (@claireWeb) reported from Glasgow, Scotland

    @virginmedia is there an issue with G3 area of Glasgow? Service checker not working either?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • essjayarr
    Samantha 🤶🏻 (@essjayarr) reported from Coventry, England

    It’s not just a Virgin Media issue I don’t think... we’re on Sky and it’s not working? #PUSB

  • Richard27700612
    Rich (@Richard27700612) reported

    @ccfcfan @virginmedia Very annoying. Someone let me know when they fix it.

  • chevvy26
    Chevonne (@chevvy26) reported

    @virginmedia can you please advise why the interactive football is not working - very frustrating

  • SlCKNED
    SICK (@SlCKNED) reported

    @virginmedia ive been on hold for almost an hour now. my connection has been awful for almost a week now. its very hard to game on

  • GarryBoyle44
    Garry D B (@GarryBoyle44) reported

    @paulwhite22 @virginmedia @SkySports Its not working on Sky Tv either

  • PaulKenward
    Paul Kenward (@PaulKenward) reported

    @JakeCTW @siggyboy Not working on any channel on virgin media

  • KatieHu19984393
    Katie Hughes (@KatieHu19984393) reported

    @virginmedia can you please tell us why sky sports Red Button not working. Is it going to be fixed before end of games? #virginmedia #skysports #skysportsredbutton

  • dannysmithlaaa
    Danny Smith (@dannysmithlaaa) reported

    @JordanGreig9 @scottbrad1 Think it’s a virgin media problem

  • Harrywmiles10
    Harry Miles (@Harrywmiles10) reported

    @virginmedia is just **** up after **** up. Sort the red button out looked forward to the football all day 🤬

  • afcb81
    Andy Crowther (@afcb81) reported

    @virginmedia @SkySports why is the red button for the other games not working??