Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
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The latest reports from users having issues in Cumbernauld come from postal codes G67.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Larbert, Bonnybridge, Bellshill, Uddingston, Cumbernauld, Airdrie, Motherwell, Falkirk and Bothwell.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Larbert |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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🏴David🏴
(@dtr1984) reported
from
Glasgow, Scotland
@virginmedia having major issues with my wifi , any reason for that to be the case
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Stu Paterson
(@stupac41) reported
from
Glasgow, Scotland
So @virginmedia internet doesn’t work all day, they don’t answer customer service calls or respond to complaint emails #farce #virginmedia
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Bewildered Boy
(@bewilderedboy) reported
from
Glasgow, Scotland
Plan for today was to binge Mindhunter season 2 but thanks to @virginmedia for taking my broadband down that's not happening. Not happy
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James Graham
(@thisis_jamesg) reported
from
Glasgow, Scotland
@virginmedia hey guys trying to get through but can’t and it seems your wee online chat is off as well. Anyone available to help. Thanks.
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@virginmedia I checked the link last night and it told me there where no broadband issues, however mines and others from the street where down. Seems to be back up and running now
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big sam
(@samboardman99) reported
from
Glasgow, Scotland
@virginmedia no pictures on my up stairs TVs. Tried customer service keep getting cut off..
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b
(@_obri3) reported
from
Glasgow, Scotland
@virginmedia I tried to sign with you but apparently the extra 300/400 metres was too much effort for the workers. so one block up my mum has fibre optic best broadband with you guys. But yeah no fibre optic just down the road.. Summerston area, around the schools. John Paul academy.
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@s04012008 @virginmedia **** sake that's some bill!!
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@CM26_B @Gastro_Celtic @virginmedia I actually don't even care at this point, I can cancel my contract in the next two days lol
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Tony
(@macaroni1888) reported
from
Glasgow, Scotland
@virginmedia Our head office is now in its second day without Broadband, which is an utter disgrace. Please advise when service will be restored.
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@CGhirl88 @virginmedia I can confirm there are hunners of better deals with much better customer service
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@virginmedia Business account, and since day one is been an absolute disaster off things not working, hidden items on bills, etc. I'm out of this contract as soon as I can.
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@virginmedia I'll ask for the reference if I get through again. The chap on the phone read the complaint back and it wasn't what I'd discussed
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big sam
(@samboardman99) reported
from
Glasgow, Scotland
@virginmedia what's wrong with your customer service...keep going through the process then getting cut off....disgusting services.
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I-Ren Ishii
(@Iren_Ishii84) reported
from
Cambuslang, Scotland
@virginmedia are useless try calling, can’t get through...try messaging wait 3 hrs, no response, then close for the day (but we’ll get back to you! *lie) awaiting another hour at present on their messaging service. Total JOKE #virginmedia #CustomerService
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
12:10 last night @virginmedia business broadband down again. Another modem reset this morning to sort. There had not been one week of stability with this garbage business service. Utter garbage is of course bring polite. #releasemeftomthiscontract
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@virginmedia Have to say that the business service I ordered had been a joke since the day I ordered it. Slow speeds... Instead of 350mb.. days of no service at all.. just joined and will be leaving as soon as my contract ends.
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@virginmedia They put on the notes that I wanted to register a complaint but never registered it as a complaint...so there's no reference 😂😂😂
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
Yasss...my @virginmedia wifi and tele has went down...top service guys 😂
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@virginmedia Phoned the helpline like you said, guy told he'd transfer me to Customer Relations, who hung up...what you meant to do man 😂😂😂😂😂
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Tolley
(@leeman_romo) reported
@virginmedia It drops out regularly, occasionally we have to restart the router, I don't normally notice i I jump to 4G, the kids on the other hand tell me! Other times our speeds r so poor we cannot carry out low width tasks
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Mrs B 🐝
(@clairemulc) reported
@SkyHelpTeam 34mbps is the issue. Have cancelled & gone with @virginmedia as they offer 210mbps for £15pm cheaper . I’ve been paying £42pm and when an engineer did a check there was a limiter on the line so I was only getting 26mbps.
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Jonathan Burge
(@jonathanburgeDT) reported
@virginmedia I wish if I could help, however your chat has been connected to the Virgin Media (Cable) team and we don't have access to Mobile accounts. You can call our Virgin Mobile team for free on 789 from Virgin Mobile or on 0345 600 0789 from any other phone and on
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Elizabeth Reed
(@MissLizzieReed) reported
@virginmedia The issue I have is this has been going on for months! I don’t see VM offering any refunds. I need to switch provider!
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Elizabeth Reed
(@MissLizzieReed) reported
@virginmedia That’s really unacceptable. Regulator sets the bair minimum. And when the service is intermittent (on and off every 5 mins) then this criterion will never be met so VM remain off the hook. Unless of course they took the higher ground when it comes to customer service
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Joanne Melville
(@travelbug1980) reported
@virginmedia Thanks. Tried that number so many times but no one can help. Do you have an alternative email I can try?
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Antony Burdett-Clark
(@lightboxstudios) reported
@virginmedia We’ve had new routers & boosters in the house (set up by your technician but make next to zero difference), but none of that is any good if the local neighbourhood service is so intermittent! So many times this year. Working from home isn’t an option the internet is so sporadic!
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David Donkin
(@DavidDonkin9) reported
@virginmedia been trying to sort an addition of broadband for my elderly parents was promised call back but not materialised they have been customers for 22 yrs only way seems to be to cancel to achieve a sensible way forward very disappointed
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BLUCHIP - DEVELOPMENT STUDIOS
(@BLUCHIP_STUDIO) reported
@virginmedia Lol hell no am not complaining to you I think your company has all ready proven after 4 weeks your support and handling of customers is dreadful I will be contacting @Ofcom / CISAS
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Cyrus Mansouri
(@SolicitorsFirm) reported
@virginmedia you really are messing people around - my internet has been down for 24 hours and today I find out that you will not have any engineers to even look into the problem until 'early January' - shocking service