Virgin Media

Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland

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The latest reports from users having issues in Cumbernauld come from postal codes G67.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cumbernauld, North Lanarkshire, Scotland 12/06/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Cumbernauld, Airdrie, Falkirk, Motherwell, Bellshill, Bothwell, Bonnybridge and Coatbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow E-mail
United KingdomCumbernauld TV
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • cdoolan78 Charles (@cdoolan78) reported from Kirkintilloch, Scotland

    @virginmedia hi virgin I would just like to tell you your broadband is ****!!!! Can’t even get a signal to my bedroom nxt door as soon as I can I’m off to another provider nearly £60 a month and can’t get a signal 🤬

  • chris_mcbain Chris McBain (@chris_mcbain) reported from Glasgow, Scotland

    @virginmedia your customer support phone line is an absolute disgrace. Issues with our broadband... an automated message isn’t going to resolve. All you offer is an automated message then hang up.

  • AndrewCameraGuy Andrew Bradley Photography (@AndrewCameraGuy) reported from Glasgow, Scotland

    So ever since I told @Plusnet I was moving to @virginmedia due to terrible speeds provided in my area against Virgins 1Gig my internet speed has been throttled that it’s barely useable. Only a week to go of the worst service. #broadband #dontsettle

  • nosrepat Lyn Paterson (@nosrepat) reported from Glasgow, Scotland

    @virginmedia email not working yet again. Awful company, awful service.

  • theroddyscott Roddy Scott (@theroddyscott) reported from Kirkintilloch, Scotland

    @virginmedia terrible customer service while on the phone to one of your technical staff tonight... put on hold as they don’t have an answer then cut off not once but twice... shambles 😡

  • petewhelan Pete Whelan (@petewhelan) reported from Glasgow, Scotland

    @virginmedia can you help. I’m working away with a colleague and you’ve cut off his SIM card ahead of his new handset being delivered. He’s therefore got no phone for the next 48 hours. Anything you can do to reconnect him?

  • marcmcb11 Marc (@marcmcb11) reported from Glasgow, Scotland

    @the_pieface @virginmedia Been with them a year now and only recently had problems don’t know if they are maybe upgrading a lot at the Moment or not?

  • chris_mcbain Chris McBain (@chris_mcbain) reported from Glasgow, Scotland

    @virginmedia your customer support phone service is an absolute disgrace. Trying to resolve issues with our broadband, sorry but an automated message isn’t going to fix anything.

  • ragazzoscot Gary Robinson 🇧🇬🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@ragazzoscot) reported from Coatbridge, Scotland

    Help @virginmedia! Trying to reset my account password and stuck in a password reset loop - keep getting taken back to first page of reset process.

  • hoostie101 David Houston (@hoostie101) reported from Glasgow, Scotland

    @virginmedia as a 25 year plus customer I’m shocked by your behaviour. I got £4.50 increase notified mid jan and called virgin. I was given automated option that said no increase (your system). Now virgin say no record and have introduced increase 😡. Shameful

  • _iain_dunbar Iain Dunbar (@_iain_dunbar) reported from Cambuslang, Scotland

    @virginmedia also it’s amazing how responsive the chat is when you are trying to upgrade but how unresponsive it is when trying to cancel. #virginmedia

  • Nova_Trance NovaTrance - Trapped in Space and Chronic Pain (@Nova_Trance) reported from Cumbernauld, Scotland

    Still not had a reply from @virginmedia and I'm still having connection drops. This is still affecting my work. Its been a week now. Can you confirm if there's an area outage or something.

  • jacklaffey Jack Laffey (@jacklaffey) reported from Glasgow, Scotland

    @virginmedia My service isn’t working No WiFi No television Account no. 327223503 Get it sorted

  • Haggiskings Haggisking💙 (@Haggiskings) reported from Brightons, Scotland

    @virginmedia Hi, is it normal for an agent to call to fix internet problems?I pressurised him on his lack of security, he said do you want good service or to cancel?Then hung up?It’s impossible to communicate with you as a corporate organisation so I’m hoping you tweet?

  • hoostie101 David Houston (@hoostie101) reported from Glasgow, Scotland

    @virginmedia I’m an existing virgin media customer and considering switching my wife and my sim only deal from Tesco and O2 to virgin mobi. Is there a family deal you can offer us?

  • quietarea1 Neil Crossan (@quietarea1) reported from Glasgow, Scotland

    @virginmedia virgin business. Phoned 4 times seemingly had signal sent to fix. Nothing happened at all. Over promised under delivered

  • jacklaffey Jack Laffey (@jacklaffey) reported from Glasgow, Scotland

    @virginmedia Oh gosh Are you retarded? I wont be checking outages Get Acc. 327223503 switched back on as per your email dated 26/02/21 with quoted payment ref 327223503001 Your actions have resulted in me having to break lockdown to access WiFi for my work & homeschooling Return my service

  • Silverwidow84 Tommy Ross (@Silverwidow84) reported from Cambuslang, Scotland

    @virginmedia Can I please have it explained why, when my cost goes up, my service level goes down? 3 days running I’ve had highly unreliable internet, which isn’t great when working from home.

  • decostop JOHN C (@decostop) reported from Glasgow, Scotland

    53 minutes on the phone today to @virginmedia trying to add @PremierSportsTV to watch the @ScottishCup games. Completely shambolic service from start to finish.

  • YousefAbulHaija Dr Yousef Abul-Haija (@YousefAbulHaija) reported from Bishopbriggs, Scotland

    Hey @virginmedia I have an important online meeting to attend and my wifi isn’t working. Help please

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tejayemm Tommy Murray (@tejayemm) reported

    @virginmedia Service said a "known issue" last night, but this morning says no issues, but this has been on and off for over a month no, where before that its been fine for over a year!

  • rossaverde Pat Oddy 🇪🇺 (@rossaverde) reported

    Amazing how @VirginMedia always manages to have problems when their prices go up. Currently paying for a service with no broadband and no TV.

  • StevieMoffat Stephen Moffat (@StevieMoffat) reported

    @virginmedia It has now been over a year and you have not responded to emails, messages on your forums, and told me an engineer would be out then he never turned up. How can I best resolve this?

  • AzraelsGaming Azraels Gaming (@AzraelsGaming) reported

    @virginmedia Keeping updated is fine but having it send the messages as soon as u have sent a message to them causing a cycle that never ends is not good enough

  • anzalaena Anzalaena Peerbaccus (@anzalaena) reported

    @virginmedia It's always a fault in the area, did the check myself. It's back to normal but happy with amount off time it always down. Tbh just fed up with all time. Then you increas your prices. For not a full service?

  • mabmab71 Mark (@mabmab71) reported

    @Lee__Saunders @virginmedia @virginhelp I saw him down there as well. I went down and had a chat with him and he basically said he doesn't know what the problems are. It's getting worse.

  • _JoClarke Jo (@_JoClarke) reported

    @virginmedia Well I've had nothing and been left with no service. I now need to cancel my account with you two months before the end of my 12 month contract. I assume this won't be an issue and you won't expect me to pay for the next two months...??

  • paulmmace Hello i'm Paul! 💙 (@paulmmace) reported

    @_JoClarke @virginmedia @EE My wife is with virginmobile and gets great service V/M piggyback the EE network.

  • YouKnowEh Rory (@YouKnowEh) reported

    @virginmedia I assume you read the thread, which provided the complaint log numbers, and not the individual tweet and therefore replied in full knowledge of the past interaction. Because it wouldn’t make sense if you hadn’t.

  • stu_maun stuart maun (@stu_maun) reported

    @virginmedia I’ve tested black spots in the house and all upstairs struggles to get signal! It’s becoming an absolute pain now...heard you can provide some WiFi pods to help, but never seem to get any help in to how we get them