Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Cumbernauld, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bothwell, Bellshill, Falkirk, Motherwell, Airdrie, Alloa, Grangemouth, Bonnybridge, Coatbridge, Cumbernauld, and Blantyre.
| City | Problem Type | Report Time |
|---|---|---|
|
|
25 minutes ago | |
|
|
Wi-fi | 1 hour ago |
|
|
Internet | 2 hours ago |
|
|
TV | 2 hours ago |
|
|
Total Blackout | 3 hours ago |
|
|
Internet | 6 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
-
Paul Collier (@welshref) reported from Glasgow, ScotlandAlso, Virgin Media lost a long standing and loyal customer for their awful communication and lack of loyalty.
-
Nicola (@weenixxx) reported from Glasgow, Scotland@virginmedia your customer service agent has just hung up on me after you gave me terrible service and I asked to speak to a manager. Very very unhappy!!!
-
WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland@virginmedia Wow that community page hasn’t filled me with. You have endless pages of unhappy users it seems and with similar broadband issues.
-
WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland@Kevin38801124 @virginmedia They don’t care. Cancel and they’ll bill you for the remainder of your contract and do this til you give in and pay, even if the service is so appalling you’ve had to cancel. Even from their own site the amount of frustration is awful. And to direct an irate customer to that 🤯
-
WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland@scottmaguire4 @Kevin38801124 @virginmedia I tried retentions previously but because I had 20months still in my contract (I’ve been with them 9yrs but apparently package changes mean new contract dates) they weren’t giving s ****.
-
Nicola (@weenixxx) reported from Glasgow, Scotland@virginmedia You’ll have the recorded call. He hung up on me without resolution of notifying me
-
Euankirkpatrick (@euankirkpatric1) reported from Glasgow, Scotland@virginmedia please can you help me with my 200 mb broadband it keeps crashing a lot and all most impossible to play online gaming on the verge of cutting it of and going with another supplier please help thanks
-
-
WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland@virginmedia I’ve followed all these steps and been on phone waiting on Technical for 45mins. There was a known issue yesterday that was being fixed apparently. Since then no broadband access.
-
-
WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, ScotlandStill broadband issues in my area G4 @virginmedia This has not been sorted since Friday despite the message online that it was.
-
WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland@Kevin38801124 @virginmedia 2 attempts at contacting their tech dept. 90mins in total waiting, I gave up. They directed me to a forum for help. But all that showed me was I wasn’t alone. 😡
-
RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜 (@lovemojo1991) reported from Falkirk, Scotland@virginmedia our network and other people's internet down again!! Seriously this keeps happening
-
WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland@virginmedia Since last Friday I have spent over 4.5hrs in queues for your Teams with no avail. I’ve tried the community forum, live messages, you’re site (which is down) so this has been ongoing but with no resolve from you.
-
WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, ScotlandStill no broadband. Since yesterday 12.30pm @virginmedia Ridiculous service.
-
David MacKenzie (@dgmackenzie_uk) reported from Cambuslang, Scotland@virginmedia is there an email address I can report a problem. All services went down at 17.15 for last three evenings and I'm struggling to explain to call centre. Thanks.
-
WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland@Kevin38801124 @virginmedia I’m trying to get out of the contract. The hassle is too much. Every couple of months something happens and it’s never resolved accordingly. The amount of engineer visits I’ve had. Ridiculous
-
Nicola (@weenixxx) reported from Glasgow, Scotland@virginmedia Still no further forward with this issue! Customer services just hung up on me!!! Terrible service from you!!!! @virginmedia Not recommended!!!
-
graeme Tannahill (@graemeT2010) reported from Glasgow, ScotlandCan you please is there a issue with WiFi 3.0 hub WiFi light is on and the arrows lights are flashing help @virginmedia
-
🍀Cal😎😝 (@CalumLewsley) reported from Glasgow, ScotlandAnyone know a better wifi deal than virgin media as theres no point paying over 60quid a month for a ******* SHITE wifi signal keeps dropping
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
MTBAI (@MTBAI1) reported@virginmedia @O2 My account number is 306382902. My application to install the virgin network has been delayed 3 times from 21th April. Every time I was been told the day before that need to be repaired. I just called and still haven't repaired it. Is Virgin deceiving consumers like this?🤬
-
Cathal Kenneally (@Kman316) reported@nathanmurf Are they taking over from Virgin Media’s rights then? If so, what a load of crap that will be.
-
emma (@emmalnalty) reported@virginmedia my wifi is down in the Dublin 3 area, when will it be back on?
-
Baz Meister (@Baz8755) reported@virginmedia Can you please explain why none of your representatives have been made aware of the email you sent customers stating you were removing Usenet & allowing us to cancel without charge. I've been trying to talk to someone about this & have been told there isn't anyone
-
odellykins 💀 (@odellykins) reported@virginmedia just because it was 10 minutes to 10 which is closing time, never had the calls disconnect before so for it to happen twice within half an hour doesn't really make sense. that is the only thing that made me annoyed last night
-
melodiouscode (@melodiouscode) reported@virginmedia A page could not be found error. I am now using your chat feature to "talk" to the complaints team who are trying to just put me back to the fault team, who I am trying to complain about. See the problem there?
-
Eric Johansson (@EricJohanssonLJ) reportedWhy do companies insist on playing music when you're on hold? What kind of person believes customers calling to sort out issues would love to hear a canned recording of a pop song that wasn't remotely popular when it came out? Please provide options to turn it off. @virginmedia
-
Brad (@Bradders_90) reported@virginmedia The incident no was Virgin Media Outage Update - ID: F009063599
-
Rita Giannini💙 (@RitaGiannini3) reported@virginmedia It says the service is fine but it’s not as broadband drops repeatedly the last few days!!
-
OC™️ (@ocomer) reported@Dannyjnr180 @virginmedia I see they haven't responded to you! Terrible service yet again from this joke of a company.