Virgin Media outages and service status in Cumbernauld, Scotland
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Cumbernauld, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 16, 7:05 PM GMT+1.
- Internet (66%)
- Wi-fi (15%)
- Total Blackout (8%)
- TV (5%)
- E-mail (4%)
- Phone (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 17: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cumbernauld, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Airdrie, Bellshill, Alloa, Falkirk, Bonnybridge, and Bothwell.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 16 hours ago |
|
Glasgow
|
Internet | 17 hours ago |
|
Motherwell
|
Internet | 1 day ago |
|
Glasgow
|
Wi-fi | 1 day ago |
|
Glasgow
|
Internet | 1 day ago |
|
Glasgow
|
Wi-fi | 2 days ago |
Nearby cities with recent reports
23 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Iain Montgomery (@H0raceWimp) reported from Dennistoun, Scotland@virginmedia What am I supposed to do when your systems fail and there is no-one to contact for a fix?
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AR #55 (@G1NG355) reported from Glasgow, Scotland@virginmedia Now we're looking at alternative suppliers as we're absolutely disgusted. Loyal customer for 30plus years.. Thousands upon thousands spent.. For what?
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bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland@virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom
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AR #55 (@G1NG355) reported from Glasgow, Scotland@virginmedia Yes, we got our package reduced.. And was quoted a price for basic TV, phone line and WiFi.. We received an email confirming this but upon receiving this our TV services was disconnected. On the email it stated that no TV service was included, upon calling up.. We were told this
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AR #55 (@G1NG355) reported from Glasgow, Scotland@virginmedia Cannot be rectified as the services have been disconnected. I spoke with someone on Friday that said services would be reinstated within 4 hours. After 6 hours, we received nothing. Called back and basically said that call never happened and have no log of the call.
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Dave (@savcabb) reported from Falkirk, ScotlandSick of @virginmedia broadband. Constantly goes down for no reason. WiFi glitches but of course you phone and it’s never there fault Not as if it’s cheap either at over £50 a month #timeforachange #frustrated
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don mackeen (@donmackeen) reported from Glasgow, Scotland@virginmedia Service still screwed up, any ideas when this will be fixed @virginmedia?
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David A (@tofolo_1) reported from Glasgow, Scotland@virginmedia how do I contact the help team? Recently joined and trying to setup billing / online account says to call you. But 0345 is 30p a minute. Can't find webchat, can't find text thing, don't have a live landline yet. I can access the dark web easier!
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Alexander Adair 🌙 (@AlexxAdair) reported from Glasgow, Scotland@virginmedia Literally calling to cancel my package and I can’t get through
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wolfofwhickham (@wolfofwhickham) reported from Glasgow, Scotland@virginmedia Weeks ago and everyone nothing shows on the tracking.... its a basic issue that needs resolving can u assist direct ? Need to have some good service from you as today this will be putting people off and I'm certainly not recommending you as it stands
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Krisy 🏴 🇬🇧 (@KrisyFaeGlesga) reported from Glasgow, ScotlandI ******* hate @virginmedia these clowns are worse than council workers!! Thank **** I cancelled
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Ian MacQuarrie (@MekQuarrie) reported from Cumbernauld, ScotlandAnyone else experiencing terrible broadband with @virginmedia right now? Getting into a second week now... 🤷
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𝙆𝙞𝙧𝙨𝙩𝙮 𝘾𝙝𝙖𝙡𝙢𝙚𝙧𝙨 🫧 (@kchalmers_x) reported from Kirkintilloch, Scotland@virginmedia not had wifi since last night, bills paid so issue is on your end… what’s going on?
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Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia OK. That's fine . Every time I service check my broadband it tells me there's a fault in my area and its being investigated and to come back in 24 hours and it will be looked into but when I do this it just gives the same response . Its very confusing. And not very helpful at.
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John Malcolm McMenemy (@AberJohnny) reported from Denny, Scotland@ScotsSaboteur @DeMcbot @virginmedia Supposedly fixed then went down again.
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Joan Murdoch (@ThistleTigger) reported from Dennistoun, Scotland@virginmedia No, it's not fixed. Same thing happening now as it did yesterday. Alexa cannot connect to Internet, yet my phone can. Echo Dot has been checked and is fine so problem is with @virginmedia
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Eilidh Grant (@alesbales) reported from Glasgow, Scotland@reganj3 @virginmedia That's not good.. so rude.. hope you get somewhere with it all soon
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David A (@tofolo_1) reported from Glasgow, Scotland@virginmedia Perhaps if you read my messages? 1st message said I don't have a land line. 0345 is 30p a minute on O2 PAYG (your merger partner) This is a sign of customer service to come. I will cancel before my connection date. Thanks for confirming my fears about virgin.
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Fiona Sandford (@sandford_fiona) reported from Glasgow, Scotland@virginmedia no broadband for hours now in G20 - can you help?
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don mackeen (@donmackeen) reported from Glasgow, Scotland@virginmedia had the technician come out today after days of patchy service. Got the hub changed, and ... Service still terrible. And now I'm to wait "24 hours"...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Owens (@DavidOw38948049) reported@virginmedia Why are you sending a phone number which as a non customer of Virgging and someone who does not want to become a customer cannot access ? All I want is for you to remove your broadband box from our property Also tried what’s app without any feed back ?
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grace!! (@ROMANTlCGETAWAY) reported@virginmedia Is the issue in OX4 set to be fixed at midnight or midday tomorrow? Status update page just says 12:07 without an AM/PM.
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Samet (@Samet_UK) reported@AmyHeppi @virginmedia Same here. It’s been over 24 hours and my Wi-Fi is still down. I’ve called support twice—they only say there’s an area outage with no updates. The status page isn't helpful too. Really disappointed with Virgin Media. Time to look at other providers.
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Hatz (@DevilHatman) reported@rokokoprufei @virginmedia I've had an issue with them for 2 weeks and counting. My downloads are fine but uploads are broken at a network level.
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GeekyHairyBestia (@GeekyHairy) reported@virginmedia is your new ploy to get people to use your mobile device then provide the worse broadband on the market that don’t even fully work 50% of the time so customers have to give you more money for mobile data. This handset never leaves the house and every month same issue
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Pxrac (@Pxrac1) reported@Doki_R6 @Ambi_R6 If ur looking for a good fibre company in Scotland I would say Virgin Media, I was with EE and legit had barely 20 mb down and now I have 1gb down and like 500 upload maybe more.
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Phil McCrachn (@PhilMcCrachn) reported@virginmedia terrible internet all week, speeds less than a 10th of what I'm "guaranteed". Seems this is happening to others as well.
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Emma (@em_doapsi) reported@virginmedia please fix your phone issues in the burbage area.
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THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@RevQntmBigfoot) reportedLooks like Virgin Media/O2 have had a security breach or someone from within the company is selling customer information Just had several attempts to access my O2 account (using address that has only been used/given to O2) & a load of SPAM to same address Roll on November⏳
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Stevie K (@the_k_bizzle) reported@virginmedia Billing system apparently down but you've took a double payment from my bank card. If its reflected on my account fine, but customer service can't help as theyve got issues and online shows "Something went wrong"