Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Cumbernauld, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Cumbernauld, Bellshill, Bothwell, Falkirk, Motherwell, Airdrie, Alloa, Grangemouth, Bonnybridge, and Coatbridge.

City	Problem Type	Report Time
Glasgow	Wi-fi	5 hours ago
Glasgow	Wi-fi	8 hours ago
Glasgow	Internet	1 day ago
Glasgow	Wi-fi	1 day ago
Cumbernauld	Wi-fi	2 days ago
Glasgow	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

• 
  Carla🏴󠁧󠁢󠁳󠁣󠁴󠁿👩‍👦🐱🧘‍♀️🏃🏽‍♀️⚽️🔴⚪️ (@KoolMamma) reported 4 minutes ago from Glasgow, Scotland

  @virginmedia Still having constant issues with it I’m afraid.....

• 
  CaseyBlackett (@CaseyBlackett1) reported 6 minutes ago from Cambuslang, Scotland

  Virgin media internet is a piece of ****

• 
  Yvonne McAnenay Devlin (@YvonneDevlin2) reported 12 minutes ago from Glasgow, Scotland

  @virginmedia why my service area 28 Scotland not@🤬 working AGAIN get it SORTED

• 
  Duncan MacColl (@hungryduncs) reported 17 minutes ago from Grangemouth, Scotland

  @virginmedia catch up not working ?

• 
  Iain Wilson (@iain40) reported 18 minutes ago from Glasgow, Scotland

  @virginmedia is there problem with ntlworld email accounts just now. Can receive emails but not send. Continually states smpt password wrong

• 
  Andy Bryan (@andybryan11) reported 22 minutes ago from Glasgow, Scotland

  @virginmedia is there an issue with the TV GO app? Had an error message last 2 days?

• 
  Steebee (@steebee35) reported 26 minutes ago from Glasgow, Scotland

  @virginmedia I haven't been able to watch my virgin go app for months, continually being asked to register the same device to the point I can't watch anything, useless service

• 
  JeepSco - MM7SCO (@ScoJeep) reported 38 minutes ago from Cumbernauld, Scotland

  @virginmedia I sent a complaint in to your company 10 days ago regarding my shocking ping rates and slow speeds on my broadband. Still no response, not even to confirm you received my complaint. After 1 hour on hold without even speaking to an agent, I get disconnected.

• 
  Max/Magnus Joss (@magnusjoss) reported 39 minutes ago from Glasgow, Scotland

  @virginmedia It's not an area issue; you prematurely closed my account on the wrong date as I'm moving house and the team members handling the cancellation put the wrong date in. I phoned customer service yesterday morning and was able to be reconnected, it's fixed now.

• 
  Nik Rattray 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺⚗️⚖️🔬🧬👨🏻‍🔬 (@NikRattray) reported 40 minutes ago from Glasgow, Scotland

  @virginmedia been receiving some pretty unhelpful advice from your help desk team with no real resolution. Didnt get a manager's call back and have been treated pretty rubbish. Any chance you can help me?

• 
  Max/Magnus Joss (@magnusjoss) reported 41 minutes ago from Glasgow, Scotland

  No Internet in my flat for the next few days since virgin media is ~incompetent~ so could somebody, like, pop a red or blue smoke signal somewhere if one of the candidates reaches 270?

• 
  Kammy Singh (@kammysingh74) reported 45 minutes ago from Coatbridge, Scotland

  @virginmedia It absolutely shocking that we have to wait nearly a week for an engineer to come out because we have no service at all. In the meantime, I cannot work from home which leads to us as a family losing money especially in the current climate...

• 
  Charles (@cdoolan78) reported 52 minutes ago from Kirkintilloch, Scotland

  @virginmedia can u get my WiFi sorted not paying £54 for this **** going to another company this is the third day running and not even getting a response of u !! Supposed to get 108mb and getting 5🤬🤬

• 
  Charles (@cdoolan78) reported 53 minutes ago from Kirkintilloch, Scotland

  @virginmedia My wi fi is down again getting nothing since I’ve been on this new contract nothing but hassle I’m going to new supplier won’t be touching virgin ever again !!!!!!

• 
  RonnieM (@RonnieM87485) reported 56 minutes ago from Glasgow, Scotland

  @debbievee25 @Lord_Carson12 @virginmedia I'm in Balornock, no issues here.

• 
  Dave Stone (@Appolotech) reported 56 minutes ago from Stirling, Scotland

  @virginmedia Stoping them should be automated. It’s more than just a casual annoyance. You caused additional stress in a very bad time, and all your staff denied the issue and made it worse. Automation isn’t an excuse for bad customer experience.

• 
  Scott Cowan (@ScottCowan5) reported 56 minutes ago from Glasgow, Scotland

  @virginmedia The agent over the phone checked with the support team, who advised that because the notes apparently say I didn't ask for a disconnection (I did) then the 30 days has to start from today. I am not paying up to the 9th of November as after Monday I will not be using the service.

• 
  Haggisking (@Haggiskings) reported 58 minutes ago from Brightons, Scotland

  @virginmedia you sent someone out to fix our leaky phone line. He used silicone and gunged up the wires - now we can’t call you to tell you he properly broke it with the repair... help....

• 
  Scott Cowan (@ScottCowan5) reported 58 minutes ago from Glasgow, Scotland

  @virginmedia I phoned up on the 15th of September and said I wanted my contract stopped after it ends, which is tomorrow. How is that not cancelling?! I was told I would need to call on the 9th or 10th to cancel my contract, so I phoned today. I'm guessing the calls are all recorded?!

• 
  Mhairi Crolla (@mhairic88) reported 59 minutes ago from Cambuslang, Scotland

  @virginmedia hi is there a problem with sound. Half my channels dont have sound.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sue Ann Anderson (@SueAnnA74113297) reported 2 minutes ago

  @virginmedia No. They offered me a stupid 11.00 compensation. They are going to monitor it. Believe that as well. Cos last nite it went off twice. Its cost me a fortune for my mobile data. I have 4 virgin phones on contract. I am on your disabled register. Customer s. Stinks.

• 
  Kelly Henry (@kellymarie_21_x) reported 4 minutes ago

  @virginmedia I’m disgusted at your company. We’ve been customers less than a week. My husband is on the phone to you and we’ve just been told someone is coming out on the 4th august!! So hang on, we’ve to sit with no WiFi or TV until then! Really!! We’re now cancelling our account. Thanks

• 
  Mark Syder (@MarkSyder) reported 7 minutes ago

  I've just had a phone call from BT Openreach in India telling me about problems with my Virginmedia internet! Was it going too far to tell him to get a proper job and stop stealing money from vulnerable people? Didn't even have the sense to hide the phone number - reported to BT.

• 
  Invisible Elf (@InvisibleElf) reported 8 minutes ago

  @virginmedia Thank you. Please can you pass this down to customer service team as that's all we wanted to do. I don't want to take over the account, I just want to be able to speak to them about my own number. I'll get him to ring up and sort it 👍

• 
  Rachel Gillies (@RachelGillies19) reported 10 minutes ago

  @virginmedia Still not rectified. Why would I return to you with such poor customer service. Also while we were with you the service was poor. I would like the issues with the connections dealt with as promised by area manager, and contact from complaint team re compo

• 
  Gareth Beynon (@GJBeynon1978) reported 13 minutes ago

  @virginmedia So just to clarify this correctly for future issues I may experience Virgin media suggest firstly I should post it in their community forums and see if your members (who I assume are generally customers) can resolve it. If not then an expert will reply??

• 
  AccrusC (@accrusc) reported 15 minutes ago

  @virginmedia theres no point calling because the phone service you guys provide is next to useless. It's impossible to speak to an actual person

• 
  Invisible Elf (@InvisibleElf) reported 19 minutes ago

  @virginmedia OK, so this seems like a simple communication issue, probably aggravated by the fact we are speaking with people whose first language isn't English. So, I simply need to ask to be added as a third party?

• 
  Matt (@Matt46949113) reported 22 minutes ago

  @MartinSLewis do lots of people have issues when trying to raise a complaint with Virgin Media?

• 
  Rachel Gillies (@RachelGillies19) reported 23 minutes ago

  @virginmedia When I became customer you 1 fitted router upstairs next to sons head and it was left not working 2 I asked you to move and you still left upstairs 3 then when moved downstairs my son could join our WiFi, only next doors. This was just the start