Virgin Media outages and service status in Cumbernauld, Scotland

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cumbernauld, Scotland

The most recent Virgin Media outage reports came from the following cities: Motherwell, Glasgow, Falkirk, Bellshill, Airdrie, Alloa, and Bonnybridge.

City	Problem Type	Report Time
Motherwell	TV	6 hours ago
Glasgow	Internet	24 hours ago
Falkirk	E-mail	1 day ago
Bellshill	TV	1 day ago
Glasgow	Internet	1 day ago
Glasgow	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

• 
  Spike (@Spike61987764) reported 12 seconds ago from Harthill, Scotland

  @virginmedia Not hard enough. 20 hours and 20 minutes without television and broadband which I pay dearly for and that's the best you can say. Time for compensation for no service and move away from @virginmedia to someone more reliable and actually cares a little about customer service

• 
  Wilson (@wilsonfkp) reported 2 minutes ago from Glasgow, Scotland

  @virginmedia seems to be down in Renfrew... No internet for tonight 😭

• 
  bristian cungay (@ChristianBunga7) reported 4 minutes ago from Glasgow, Scotland

  @virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom

• 
  Eilidh Grant (@alesbales) reported 7 minutes ago from Glasgow, Scotland

  @reganj3 @virginmedia That's not good.. so rude.. hope you get somewhere with it all soon

• 
  John Malcolm McMenemy (@AberJohnny) reported 14 minutes ago from Denny, Scotland

  @ScotsSaboteur @DeMcbot @virginmedia Supposedly fixed then went down again.

• 
  David McGill (@DavidMcGill7) reported 19 minutes ago from Glasgow, Scotland

  @virginmedia TV & Internet was down for 4 days last week now it’s all off again & won’t be fixed until tomorrow night at the earliest, a dreadful service 🤬

• 
  Anne Marie McPhee (@nuttynanaannie) reported 23 minutes ago from Motherwell, Scotland

  @virginmedia Hi, thank you for replying. I can't see where to register. I did another service check and it says an intermittent service fault is affecting my area. But gives no guidance/option to register for loss of service. Guidance please.

• 
  rach ✨ (@seawxy) reported 25 minutes ago from Motherwell, Scotland

  been trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of house 🖕🏽

• 
  Eileen McGovern (@lene2104) reported 25 minutes ago from Glasgow, Scotland

  @virginmedia can someone answer me why I have spent 48hours trying to help downgrade my cousin package with you and we just get passed around different departments? Today alone we have been transferred 8 times and so far call time all time 4 hours 35mins 😡😡

• 
  Andrew Bradley (@AndrewTOG) reported 33 minutes ago from Glasgow, Scotland

  Well no @F1 the. Thanks to @virginmedia failing and not connecting. No customer support open and no response online… what dark age company is this ?

• 
  Kirsty Learmonth (@kl7582) reported 34 minutes ago from Glasgow, Scotland

  @virginmedia Trying to get help with tv box, no online help through the live chat? Can you assist please

• 
  Jitendra Pathariya🇮🇳🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jpathariya) reported 35 minutes ago from Glasgow, Scotland

  Can you please check and help to sort this out? It's really disappointing that wrong information was provided to me to take my consent for upgrade. If I knew the correct benefits, I would have explored other options. @virginmedia

• 
  bristian cungay (@ChristianBunga7) reported 37 minutes ago from Glasgow, Scotland

  Hey @virginmedia it’d be pretty cool if you guys fixed my internet at some point. Like i know I’ve only spent £30 trying to call you guys and I did get to speak to this nice angry man on your support line who hung up on me immediately (which is a bargain)

• 
  bristian cungay (@ChristianBunga7) reported 41 minutes ago from Glasgow, Scotland

  @virginmedia As I said earlier, I’ve had no internet for the past month and continue to be charged. I can’t use most of your support services as I’ve never been sent any of my customer information @virginmedia

• 
  Ironside Design (@ironside_design) reported 42 minutes ago from Kirkintilloch, Scotland

  @virginmedia Hub3.0 no problems with connection and had a few other Virgin customers say the same about connections dropping out

• 
  Loraine Riddick (@LoraineRiddick2) reported 47 minutes ago from Glasgow, Scotland

  @virginmedia I’ve phoned numerous times and had to hang up as constantly kept waiting, but will try again this evening when it might be easier to speak to someone

• 
  Arek Kwapis (@AG_Developer) reported 48 minutes ago from Falkirk, Scotland

  God damn it @virginmedia, another day another outage. This is becoming a really really sick joke. Just because most people sleep at night doesn't mean others like me don't have work to do

• 
  The Lanarkshire Laird (@Lshire_Laird) reported 55 minutes ago from Motherwell, Scotland

  Hi @virginmedia after 2 weeks of repeated calls and being promised a new remote ordered each time when it wasn’t, I finally reached a customer service agent called Maciej Betnat who took the time yesterday and today to help. He is great & I want to see that this is recognised. 👏🏻

• 
  Anne Marie McPhee (@nuttynanaannie) reported 55 minutes ago from Motherwell, Scotland

  @virginmedia Hi, my broadband is down again, the same result intermittent connection but I've no app access I.e netflix etc. Any idea the problem and when it will be fixed?

• 
  FD (@F_Dev1888) reported 57 minutes ago from Falkirk, Scotland

  @virginmedia They said credit will be applied but can’t do it just now as the system is down. 🤔 @Ofcom

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sinead Nash (@nashs) reported 47 seconds ago

  Thank you @virginmedia for this well timed outage that means I’ll need to need to take my laptop on holiday 🙄🙄🙄

• 
  Paul Jones (@PaulFJonescom) reported 2 minutes ago

  @virginmedia are totally incompetent. Cancelled my service. Was told I will get a final bill and can ignore my current bill. Now have final bill and have a late payment charge for previous bill added. Cant get through on phone lines. Be wary when cancelling your services people!

• 
  Simon Fitzgerald 🇺🇦 (@Bargainhunter85) reported 2 minutes ago

  @virginmedia we have sent back the equipment using the box provided. We have proof we sent it, spent an hour on the phone last week and receive another message saying we are being billed. Please sort it out this is very poor.

• 
  Andy Mac (@andy_mac21) reported 5 minutes ago

  @chrislove_89 @virginmedia Into em .. they’ve got your cash and don’t give a ****. Won’t get a reply or support

• 
  Peter mcclurg (@peter_mcclurg) reported 9 minutes ago

  Why are you managing the worst levels of service. Utterly shambolic. Frustrating and embarrassing. I look forward to the next fine being enough to get you to treat customers as customers in the future. Just spent 45 minutes begging for a service engineer to come. @virginmedia

• 
  Berk (@trapdoor456) reported 17 minutes ago

  @BigBadWolf137 @virginmedia Yeah, 14 day cooling down period 👍

• 
  Phoenix Rahman (@Phoenixrahman) reported 17 minutes ago

  @virginmedia @RA0307J No companies know how to treat loyal customers anymore. Was with VM for over 20+ years. They acknowledged that but they did not try to keep us. Glad I moved away from them. Companies are all about greed now

• 
  Honest John (@HonestJ89478453) reported 17 minutes ago

  @EoinLenihan Virgin Media promoted by FFG without public consultation to status of a Public Broadcasting Co Should not be allowed on X to use an a/c when reporting on a news incident eg. Skerries brawl which denies the public to make comment When they allow only selected accounts reply

• 
  Shifty (@Shifty_) reported 19 minutes ago

  @DeviateDefiant @MoneySupermkt Welcome to Virgin Media, in this house was the same been with them since NTL days and still had better deals for new customers over there loyal paying customers so we switched to Sky. i have to say from my experience had 0 issues.

• 
  paresh shah (@pareshs90995446) reported 20 minutes ago

  My mother's landline is not working . She is 89 years old and relies on the phone very much . We can't call her , she can't call us . She doesn't have a mobile phone . I have tried to ring customer service but just cannot get through . @virginmedia