Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
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The latest reports from users having issues in Cumbernauld come from postal codes G67.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Falkirk, Bellshill, Cumbernauld, Bothwell, Airdrie, Bonnybridge and Coatbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Motherwell |
TV | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia No service for 2 days and been awaiting assistance on phone for over an hour. Do I wait forever or cancel my direct debit now?
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Shawsy67
(@shawsy67) reported
from
Airdrie, Scotland
@virginmedia got problems with my tv, can’t get through on phone
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MR_RFK23💭
(@MR_RFK23) reported
from
Motherwell, Scotland
@virginmedia customer service and faults department, customer service is absolutely atrocious. 1 month ago I called up and took off sports. Today I wake up to no sports and NO kids. 1.30 mins on the phone and still not resolved! Told im on a different package, I don’t have Kids!
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maverick
(@maverickMMI) reported
from
Glasgow, Scotland
@virginmedia Yeah, spoke to them briefly. Waited 75 MINUTES. Your rep admitted the fault. Said he was outing me on ‘silent hold’ for 2 minutes then 20 MINUTES later the line went dead. Absolute joke. Shambles of a customer service. Apparently that is quite common.
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Gary Robinson 🇧🇬🏴🇪🇺
(@ragazzoscot) reported
from
Coatbridge, Scotland
Hi @virginmedia - internet and TV down in ML5, Coatbridge. Spoken to neighbours who have same issue. Any idea of issue and ETA on fix?
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia ...and after the 90 minutes you decide to hang up WHY????
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Alex Marr
(@alexmarr98) reported
from
Glasgow, Scotland
Anyone else having issues with Virgin Media at the minute?
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Steebee
(@steebee35) reported
from
Glasgow, Scotland
@virginmedia Internet down in the g20 area of Glasgow, may be connected to damaged power cable that caused power cut at the same time as the outage #virginmediadown #virginmediasupport
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maverick
(@maverickMMI) reported
from
Glasgow, Scotland
@virginmedia customer service is embarrassingly bad. Miss sold then hung up on after being on hold for 75 minutes Sign up with this company at your peril
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Darren 🏴🇬🇧
(@darrenmiller75) reported
from
Bishopbriggs, Scotland
@virginmedia just been on/off hold with 2 call handlers to get cut off after 1hr 40 mins regarding upgrading with black Friday personalised email I received. Absolutely disgraceful customer service.
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Andy 'Ginge' Ritchie
(@AndyRitchie12) reported
from
Glasgow, Scotland
@virginmedia good morning, we've had numerous phone calls over the past few days from a call centre claiming to be you guys.. Saying that there is an issue with our router and asking us to tell them what lights are on etc? Is this a scam as I feel uncomfortable giving that info.
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia Still having issues Too mentally exhausted and disgusted to waste more time on another pointless phone call. Sought advice elsewhere and diagnosed a new set top box required. A reputable company unlike you would have delivered this and compensated me. You just don’t care do you?
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Éraic Lyrios
(@EraicLyrios) reported
from
Glasgow, Scotland
@virginmedia you told me a router would be delivered on Saturday. Yodel says they couldn’t access the building, even though we were all in. You told me it would arrive today, yodel just rebooked it for tomorrow. I have been your customer for 3 days and I already want to l LEAVE
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✨Charlene✨
(@KnickyEganByrne) reported
from
Glasgow, Scotland
Absolute joke of a company @virginmedia call the “Customer Services” for help but staff are rude, and obnoxious & apparently need retrained if the Manager is anything to go by as the staff have been giving out the incorrect information, which i just need to accept! #pathetic
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Cara
(@lennonsghirl) reported
from
Coatbridge, Scotland
@virginmedia had there been reported broadband issues in the ML5 area this morning? My service died about 20 mins ago and I can’t get back online. I’m working from home and have a meeting later on so any info would be great! Thanks
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia Can’t watch them @virginmedia as service not working and you have left me hanging on phone for over 90 minutes.
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✨Charlene✨
(@KnickyEganByrne) reported
from
Glasgow, Scotland
@virginmedia There was no resolution made! That’s part (a very small part) of the problem! And after being called a Liar by said manager I certainly will not be “clicking here” I shall be taking it further!
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Ellenor
(@supaellie1) reported
from
Glasgow, Scotland
@virginmedia this has got to be THE WORST service in the whole world. Been a virgin customer for years and years then when you bill goes up and you phone you get a good deal... promised a deal. Sitting all day waiting for instalment to phone to be told it was rejected!
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Naomi_G_Brown
(@naomi_G_brown) reported
from
Glasgow, Scotland
@virginmedia hi there just wondering what's up with the Broadband in the G3 area? It has been abysmal all week, today alone it has already gone down at least 5 times... Tried calling, gave up due to on hold fatigue 💤
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James
(@jamesblack1986) reported
from
Denny, Scotland
Delighted to see @virginmedia's internet is back to being a back of ****.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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john wicker man wix 🇺🇦
(@MrWix1973) reported
@virginmedia three days without wi-fi and an dreadful support team. Seriously thinking of moving to sky
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TheAngmo 🇵🇱
(@the_angmo) reported
@virginmedia @MCNEATofficial And I'm still waiting to be connected... Since June! Impossible to speak with someone in charge of this mess. Constant lies. Shocking customer "service". Grande Bordello!
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Dump London
(@dumplondon) reported
@virginmedia Are there issues in E15? Can you confirm this is a known issue??
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Becky Wood
(@shadylady222) reported
@Team_Mark @virginmedia This is interesting as I am also in Salford, but told on the phone that the outage is all sorted and I will probably have to pay a fee for an engineer to come out….which they can’t do until the 30th.
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Indy Joanie!🏴🇺🇦🦄🕷️
(@Thejoaniebird71) reported
Got a weird email from @virginmedia telling me when their engineer is coming on Saturday. There are a couple of issues... 1) I didn't ask for an engineer 2) It's at 1am!
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Zipadedodah
(@Zipadedodaaah) reported
@KirkbyScouser @virginmedia Download WiFianalyzer & it will determine whether it's your signal or actual connection. You could have the same channels being used locally. I know my neighbours used to have theirs set to auto so I'd manually change mine, theirs would then match & I'd loose bandwidth.
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Tracey Kowalczyk
(@MissTraceyK) reported
@virginmedia Cannot access ppv was td a engineer will be out when I called back the lady was rude and hung up
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Julia Morales
(@JuliaMo77954557) reported
@virginmedia If I don't get through to someone who can help me tomorrow i am going to cancel my direct debit. I want to cancel my package but I've no way to do this other than to stop my payments.
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Twicks
(@iTwicks) reported
I've had no internet all day @virginmedia Been on the phone and on WhatsApp to customer service ALL DAY for the mistake they made and now I'm being told that I wont have internet for the bank holiday weekend. And no offer of compensation for the mistake your customer service made
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Simon Peter Cherry 🍒
(@simonpcherry) reported
@virginmedia Hi there. The wifi symbol on my hub is flashing green. I've tried to sign in and modify the settings but it's saying it's already logged in by someone else. Can you please help? Thanks