Virgin Media

Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland

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The latest reports from users having issues in Cumbernauld come from postal codes G67.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cumbernauld, North Lanarkshire, Scotland 03/12/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Bonnybridge, Coatbridge, Cumbernauld, Motherwell, Airdrie, Falkirk, Alloa, Bothwell, Blantyre and Uddingston.

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City Problem Type Report Time
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet
United KingdomGlasgow E-mail
United KingdomGlasgow Total Blackout
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • louham74 Louise Hamilton (@louham74) reported from Grangemouth, Scotland

    @virginmedia your customer service is shocking! A sure way to loose customers 🤬🤬🤬

  • ChristianBunga7 bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom

  • MekQuarrie Ian MacQuarrie (@MekQuarrie) reported from Cumbernauld, Scotland

    Anyone else experiencing terrible broadband with @virginmedia right now? Getting into a second week now... 🤷

  • rablynch4 Rab Lynch (@rablynch4) reported from Glasgow, Scotland

    @LynneLang3 @virginmedia Aye the cheek will help, apologise you ungrateful jerk

  • Scottish720 Scottish (@Scottish720) reported from Skinflats, Scotland

    @virginmedia I don’t know how you can send out a letter that says our prices are going up but won’t effect you till the end of the of your current price fix /contact then we called up to enquire about it to find out it would actually go up in may absolutely ridiculous

  • Lshire_Laird The Lanarkshire Laird (@Lshire_Laird) reported from Motherwell, Scotland

    @virginmedia Pretty sure you could be asking fir my details in a DM. Otherwise, what was the point in replying to me in the first place. Never mind, I’ll stick to keep calling.

  • AlexxAdair Alexander Adair 🌙 (@AlexxAdair) reported from Glasgow, Scotland

    @virginmedia It wont even let me run a speed test. When I go to status check it says no problem found but when I call I says intermittent issues??

  • kl7582 Kirsty Learmonth (@kl7582) reported from Glasgow, Scotland

    @virginmedia Trying to get help with tv box, no online help through the live chat? Can you assist please

  • DegsyScott Degsy (@DegsyScott) reported from Grangemouth, Scotland

    Great… working from home and @virginmedia broadband goes down again. It’s become very erratic service in the last 12 months… what the hell as we paying premium prices for fast fibre if it can’t be reliable… with more price rises ahead

  • jimnimmo60 oor Jim (@jimnimmo60) reported from Airdrie, Scotland

    @O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.

  • ChristianBunga7 bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia As I said earlier, I’ve had no internet for the past month and continue to be charged. I can’t use most of your support services as I’ve never been sent any of my customer information @virginmedia

  • DavidMcGill7 David McGill (@DavidMcGill7) reported from Glasgow, Scotland

    @virginmedia TV & Internet was down for 4 days last week now it’s all off again & won’t be fixed until tomorrow night at the earliest, a dreadful service 🤬

  • WYesscots #YesScots Prisoner X Scotland Just Another Human (@WYesscots) reported from Airdrie, Scotland

    @tristanpw1 @virginmedia @RishiSunak By dipping into One's personal wealth of £700++ million accrued by robbing the ordinary poor blind & the odd global financial crash or one's O/s Tax haven accounts imho like me Tory m8s.

  • ChristianBunga7 bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia The ‘step by step help’ doesn’t help. It tells me thing I already know - restart hub check connections, reset.

  • louham74 Louise Hamilton (@louham74) reported from Grangemouth, Scotland

    @virginmedia I just phoned again and was told they cannot order for me. So close to just cancelling this shoddy service 🤬

  • ChristianBunga7 bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    Hey @virginmedia it’d be pretty cool if you guys fixed my internet at some point. Like i know I’ve only spent £30 trying to call you guys and I did get to speak to this nice angry man on your support line who hung up on me immediately (which is a bargain)

  • weeshug72 Hugh Moan 💙 (@weeshug72) reported from Glasgow, Scotland

    @virginmedia why just you just call me under the guise of "offering me a discount on my services" then offer me a deal that means me paying for an extra service I don't currently use or want?

  • Lshire_Laird The Lanarkshire Laird (@Lshire_Laird) reported from Motherwell, Scotland

    Hi @virginmedia after 2 weeks of repeated calls and being promised a new remote ordered each time when it wasn’t, I finally reached a customer service agent called Maciej Betnat who took the time yesterday and today to help. He is great & I want to see that this is recognised. 👏🏻

  • ChristianBunga7 bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia He treated me like I was stupid. Turned it off and on again and replugged the wires, he replaced the box and left. I mean I am stupid but there really was no need @virginmedia

  • ChristianBunga7 bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia The checks tell me there are issues. regardless I don’t really care about wider issues in my area. I’ve been sent in a loop for the past month and it’s still broken, I’ve been paying for this time and not receiving a service - this is not the first time either @Ofcom

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LiamPlays_ Liam 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇸 (@LiamPlays_) reported

    @virginmedia No mention of construction work or anything like that only said they was busy then we mentioned leaving as they wanted us to pay still and suddenly November was available but it’s still a long time for an existing customer

  • djackrichy 𝗝𝗮𝗰𝗸 𝗥𝗶𝗰𝗵𝗮𝗿𝗱𝘀 (@djackrichy) reported

    @virginmedia @VMHelpDesk every WhatsApp agent busy for 3 hours? Really? Terrible service, as I’m used to, so I’m trying to leave.

  • novahob 🔵⚪🔴novahob🏒🎮 (@novahob) reported

    @virginmedia So i raised a complaint and it's fair to say the customer service is awful. It was a stock answer based on the selections i picked. To not even read my text i put and answer those queries is pretty worrying. My guess is that a human didn't even look at this.

  • davemc143 Dave McWilliam (@davemc143) reported

    @virginmedia One person replied saying they’d had the same issue and that they were over a week into trying to have it fixed. Finally got on live chat and was disconnected for not replying within 5 minutes despite taking over two hours for Virgin to connect me

  • lbam5377 Davie G (@lbam5377) reported

    @virginmedia @NatGeoUK Just try and have a service that doesnt go down several times a day please. Worst broadband provider.

  • robbiekhan Robbie Khan (@robbiekhan) reported

    @virginmedia Also I would like to add that live chat does not work, no agent ever comes on line, the phone service just endlessly keeps you on hold. Twitter is the only way to get any form of response, yet nobody can confirm what's what and service status does not reflect actual conditions..

  • cathyablett CathyLouiseWriter (@cathyablett) reported

    @virginmedia Ok, you are misunderstanding the issue. I've moved into temporary accommodation (a winter let) where I cannot have my services as the internet is provided as part of the let agreement and there is no phone point. I'll provide you with the new address in a private message.

  • medoubleD jonny (@medoubleD) reported

    @virginmedia hi, where could I order a wifi pod please? We are on the 200mb broadband deal. wifi connect says no issues but I’m not getting the speed or reliability I’d like to the back office and am dropping connection. Thanks.

  • emiTfOnwaD ⚡Dawn Of Time⚡ (@emiTfOnwaD) reported

    @Asherhinds @virginmedia Just rang them, there's now a voice message about the issue, but they're saying it's because they're doing some work. Try again in 24hrs. I'm now locked out and webmail is nonfunctional.

  • TashWatWatson Natasha Watson (@TashWatWatson) reported

    @virginmedia Wifi is down AGAIN! And again I can’t do my job. No job = no money. Not good enough. Is there compensation for a days missing wages? I’ve spoken to your team and they were completely useless…