Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Cumbernauld come from postal codes G67.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Cumbernauld, Bellshill, Coatbridge, Larbert, Bonnybridge, Uddingston, Airdrie and Motherwell.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
||
| Falkirk |
TV | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
-
Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
@virginmedia Great help. After 3 days of texting with people for help I’ve been told to phone up to resolve. Your departments are a mess & the times I have to wait for YOU to fix YOUR mistakes are a joke.
-
Gillian Cruden Kelly
(@gilkes1975) reported
from
Bishopbriggs, Scotland
@virginmedia I have now advised a few times we have tried all these things and can’t get through this is shocking service
-
Julie M 😇😹😷🌈
(@jools2009) reported
from
Glasgow, Scotland
@virginmedia He has been cut off because of an outstanding payment which he does not owe and should have been removed. I’ve had to phone so many times and it hasn’t been fixed. I was told there would be no more issues now he’s been cut off!!!
-
Julie M 😇😹😷🌈
(@jools2009) reported
from
Glasgow, Scotland
@virginmedia Yes there was a refund put through on Monday to clear it as it was your error charging him for full price when he had a deal! It shouldn’t take 4 days to push a button. I’m going to make another complaint. The upset your company has caused it ridiculous.
-
Lyn Paterson
(@nosrepat) reported
from
Glasgow, Scotland
@virginmedia email not working yet again. Awful company, awful service.
-
RoìsaìnMcAteer
(@RoisainMcAteer) reported
from
Glasgow, Scotland
@virginmedia Been a customer since NTL days.. it’s ridiculous
-
Julie M 😇😹😷🌈
(@jools2009) reported
from
Glasgow, Scotland
@virginmedia I’m through to someone now. But we’re definitely cancelling. The service on this matter has been severely lacking since set up in September and to be frank we can get him a better package with Sky.
-
Cakes By Kinane
(@CakesByKinane) reported
from
Glasgow, Scotland
@virginmedia Signal keeps dropping and poor range.
-
Paul Craig
(@paulyboy1888) reported
from
Glasgow, Scotland
@virginmedia is terrible, on demand and catch up down in my area since yesterday and told online it will be fixed by the 8th, if it’s not that it’s the broadband, definitely leaving when my contract finishes, don’t even get my broadband speed and I’m on 200mb😡
-
Michael
(@mikop90) reported
from
Glasgow, Scotland
@virginmedia an hour on hold to cancel Virgin Media and you hang up on me. Can someone please contact me…
-
Laura Delaney
(@LauraW279) reported
from
Coatbridge, Scotland
@virginmedia I want to cancel but can't get through via phone call. It says online to cancel i need to call yous ????
-
Pete Whelan
(@petewhelan) reported
from
Glasgow, Scotland
@virginmedia can you help. I’m working away with a colleague and you’ve cut off his SIM card ahead of his new handset being delivered. He’s therefore got no phone for the next 48 hours. Anything you can do to reconnect him?
-
Lesley Byrne
(@lesleyjb4) reported
from
Kirkintilloch, Scotland
@virginmedia I have been trying to contact your customer services for 2 days now to cancel my contract. Could you advise the best way to do this as I don’t have hours on end to spare on hold to then be cut off. Thanks.
-
Cakes By Kinane
(@CakesByKinane) reported
from
Glasgow, Scotland
@virginmedia No, no known issues!
-
Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
@virginmedia Not sure. Spoke to an advisor but have very little faith that the issue is resolved. No confirmation in regards to the compliant and no apology offered. Asked to speak to a manager and was told this wasn’t possible.
-
Cathy Quinn
(@CathyQuinn13) reported
from
Cumbernauld, Scotland
@virginmedia My husband has been on phone for 90 minutes trying to close an account following a bereavement. He could not get anyone who could actually help him. Absolutely shocking service Virgin Media !!!
-
Gillian Cruden Kelly
(@gilkes1975) reported
from
Bishopbriggs, Scotland
@virginmedia can you help me I am constantly getting an error message ‘ops something went wrong’ when trying to view recorded programmes?
-
Gary Ivady
(@Haggischaser) reported
from
Falkirk, Scotland
@virginmedia I’ve just had a phone all from a call centre stating it was from virgin media. They were saying that I’m having issues with my internet speed and needed to turn on a computer or device to check my speeds. Is this something that your tech division door is it spam?
-
Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
Been trying to sort my @virginmedia bill since November. Raised a complaint and spent hours on the phone. 4 agents have told me everything’s fixed. Just received another bill and it’s more than double it should be. Why can’t they get this right?!
-
Gayle Campbell
(@PrincessGinTech) reported
from
Coatbridge, Scotland
@virginmedia The speed issues are ongoing everyday! No know issues in the area :(
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Victoria King
(@ladyellyria) reported
@virginmedia if I join virgin mobile today which network will I be using? Is it still EE, or is it Vodafone or O2?
-
M
(@HeyItsMaggie99) reported
Hiya @virginmedia, do you have a WhatsApp customer service line I can speak to your team too please?
-
Nick Thompson
(@NickT85) reported
@virginmedia Well despite me ringing BT to extend my service I now have no internet and you have done nothing about it to speed it up. Or send a mifi as I was advised you would by your sales guy. Great start is this. Have you got any jobs seeing as I can’t do mine for the next 10 days?
-
Chris Thorpe
(@thorpie09) reported
@virginmedia They advised they cudnt do anything they dont know whats going on and ant re match what it was. Iv been with you a matter of months and had nothing but issues i did not auth any change but yet somebody did it and wants to charge me more for less service like yhh that makes sense
-
Davo
(@DavoteK) reported
@stueyg87 @NickT85 @virginmedia Can confirm. Call centres are a shambles. Signed up with them and it was the most painful process we've gone through for a utility. Its like they're trying to scare you off or tarnish their brand. Simple issues that could have been easily corrected with a bit of competence.
-
James Morrow
(@jimbo341) reported
@virginmedia They couldn’t see an option on their screen when I phoned up. I’m also an o2 customer so I was told I would receive pods for upstairs as part of our package. I don’t have the time to keep ringing and waiting for customer service to be useless
-
SaltyySavage
(@saltyy_savage) reported
@sleepiechaos I used to be with talk talk the customer service was always great always willing to help you as a customer but the Internet wasn't good enough in my area but ima check again if @virginmedia don't deal with this properly
-
Claire Millar
(@Clara_Millar) reported
@virginmedia I am unable to contact them by phone as I have NO Signal!
-
Chris Thorpe
(@thorpie09) reported
@virginmedia how dare some change my package i have without my auth and without me speaking to someone.. they have removed movies sports and broadband and then put my cost up extra 20 a month and not one person could help me or reinstate it absolutly shocking
-
Chris Thorpe
(@thorpie09) reported
@virginmedia Yes and no one has helped me atall im soo unhappy. How can you change my package and me call up to say then you cant re do it again shocking!!! You broke the contract i want to cancel and ill tell you now i aint paying a penny !!!!