Virgin Media outages and service status in Cumbernauld, Scotland

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cumbernauld, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Cumbernauld, Airdrie, Coatbridge, Bishopbriggs, Motherwell, Bellshill, Bothwell, Falkirk, Alloa, Grangemouth, and Bonnybridge.

City	Problem Type	Report Time
Glasgow	Internet	13 hours ago
Glasgow	Internet	1 day ago
Glasgow	Wi-fi	2 days ago
Glasgow	Internet	2 days ago
Glasgow	Total Blackout	2 days ago
Glasgow	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

• 
  David A (@tofolo_1) reported 2 minutes ago from Glasgow, Scotland

  @virginmedia Are you kidding? I am not paying 30p a minute to call you. The contact us page says webchat but no link? It also says some text service but no number? Are you also just making it impossible to get in touch. If this becomes any harder to set up billing I will cancel....

• 
  TDR-Dazabelle 👑 (@DarrenMcGuigan5) reported 9 minutes ago from Dennistoun, Scotland

  Anyone else having issues with @virginmedia today I can't get online no signal Nada

• 
  𝙆𝙞𝙧𝙨𝙩𝙮 𝘾𝙝𝙖𝙡𝙢𝙚𝙧𝙨 🫧 (@kchalmers_x) reported 10 minutes ago from Kirkintilloch, Scotland

  @virginmedia not had wifi since last night, bills paid so issue is on your end… what’s going on?

• 
  Degsy (@DegsyScott) reported 10 minutes ago from Grangemouth, Scotland

  Great… working from home and @virginmedia broadband goes down again. It’s become very erratic service in the last 12 months… what the hell as we paying premium prices for fast fibre if it can’t be reliable… with more price rises ahead

• 
  don mackeen (@donmackeen) reported 11 minutes ago from Glasgow, Scotland

  @virginmedia had the technician come out today after days of patchy service. Got the hub changed, and ... Service still terrible. And now I'm to wait "24 hours"...

• 
  Redemption80 (@RedemptionBroon) reported 12 minutes ago from Birkenshaw, Scotland

  @GSpellchecker @virginmedia They are rarely competent, not as bad as Vodafone but no one is. Broadband speed wise though no one is close so no interest in cancelling.

• 
  don mackeen (@donmackeen) reported 15 minutes ago from Glasgow, Scotland

  @virginmedia Service still screwed up, any ideas when this will be fixed @virginmedia?

• 
  Phil Anslow (@PhilAnslow12) reported 19 minutes ago from Motherwell, Scotland

  @virginmedia I did call but the customer service put the phone down on me

• 
  Alexander Adair 🌙 (@AlexxAdair) reported 21 minutes ago from Glasgow, Scotland

  @virginmedia Literally calling to cancel my package and I can’t get through

• 
  Jitendra Pathariya🇮🇳🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jpathariya) reported 27 minutes ago from Glasgow, Scotland

  Can you please check and help to sort this out? It's really disappointing that wrong information was provided to me to take my consent for upgrade. If I knew the correct benefits, I would have explored other options. @virginmedia

• 
  Scott stafford (@scottstafford87) reported 29 minutes ago from Glasgow, Scotland

  @virginmedia It’s connected to the network

• 
  Gary Francolini (@GaryFrancolini) reported 31 minutes ago from Glenmavis, Scotland

  @Ofcom this is not the first time we’ve had issues with @virginmedia and they never seem to investigate complaints properly. Any advice on what we can do about this?

• 
  Joan Murdoch (@ThistleTigger) reported 32 minutes ago from Dennistoun, Scotland

  @virginmedia No, it's not fixed. Same thing happening now as it did yesterday. Alexa cannot connect to Internet, yet my phone can. Echo Dot has been checked and is fine so problem is with @virginmedia

• 
  Willem_Wikkelspies (@spongebath63) reported 34 minutes ago from Dennistoun, Scotland

  @virginmedia I'm trying to contact the customer care number but I'm told thar calls are not being connected to that number (789) I'm then told to call 789 to speak to a team member...

• 
  bristian cungay (@ChristianBunga7) reported 34 minutes ago from Glasgow, Scotland

  Hey @virginmedia it’d be pretty cool if you guys fixed my internet at some point. Like i know I’ve only spent £30 trying to call you guys and I did get to speak to this nice angry man on your support line who hung up on me immediately (which is a bargain)

• 
  Loraine Riddick (@LoraineRiddick2) reported 38 minutes ago from Glasgow, Scotland

  @virginmedia It says there are no problems in my area!what does it take to actually speak to someone, or get a technician out to check where fault is originating from!it’s absolutely shocking!Ive worked in customer service for a good many years, and never experienced such awful service!

• 
  dios mio la creatura 🏳️‍🌈🇺🇦 (@lordofanywhere) reported 38 minutes ago from Glasgow, Scotland

  @virginmedia is a complete and utter joke in Glasgow. Apparently there is a fault and won’t be resolved until January 5th. On Twitter, they redirect us to the service status page, which is “experience some problems” and we can’t check service status. Compensation is in order.

• 
  bristian cungay (@ChristianBunga7) reported 48 minutes ago from Glasgow, Scotland

  @virginmedia He treated me like I was stupid. Turned it off and on again and replugged the wires, he replaced the box and left. I mean I am stupid but there really was no need @virginmedia

• 
  Alan 🍀 (@bhoy_al) reported 56 minutes ago from Glasgow, Scotland

  Never ever going with Virgin Media again. Internet has been down for nearly 24 hrs, and it's been down nearly everyday for at least 1-5 hours over the course of the last week or two.

• 
  Arek Kwapis (@AG_Developer) reported 56 minutes ago from Falkirk, Scotland

  @virginmedia Is there any ETA on issue resolution?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carm5012 (@Carm5012) reported 4 minutes ago

  @Ofcom Can you do something about @virginmedia and their constant nuisance calls? Four so far today - it never ends

• 
  Paul Matthews (@Pmatthews123) reported 7 minutes ago

  @virginmedia VM r an absolute joke I am trying 2 switch back 2 sky & there is delay with the new broadband but VM won’t allow me 2 cancel the TV part & just keep broadband till sorted (end of my contract) & going 2 charge me ridiculous amount of £ - WONT EVER B HVING VM AGAIN

• 
  CymroGlyn 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉🍾♿️ (@cymroglyn) reported 10 minutes ago

  @virginmedia You should be keeping an eye out for this sort of criminal activity, creates profiles for most large UK companies so they can reply to any complaints and get the customer to download software so they can compensation…and rob them. Report them to X

• 
  Dan (@DanielKennett77) reported 19 minutes ago

  @virginmedia 48 hours now with intermittent broadband. BR6 area. According to your useless website there are no issues in the area. I beg to differ.

• 
  Marshall Burns (@hzBUpYOUrdy1gWR) reported 21 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_StreamX offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Jason Caine Smith (@jasoncainesmith) reported 22 minutes ago

  @VirginMedia No response on X or WhatsApp after hours. Cannot get through by phone due to your system issue. This has left an elderly customer without TV all day. Completely unacceptable. If I don’t get a response shortly I will be making a formal complaint.

• 
  Ninzolow (@Ninzolow) reported 30 minutes ago

  @nib95_ You bought or sourced a MESH now? 👀 Also the bad news with youFibre is there becoming a part of Virgin Media should the deal be approved (Subsidary of the Netomnia Group) 🫠

• 
  Aidan Costello (@aidan_codtello) reported 30 minutes ago

  @entrustTMF @virginmedia I've done a postcode check and it says intermittent problems. My daughter says if it doesn't improve she can go back to her flat as it isn't too far away. We are in London. We signed up for virgin party as they were to pay £50 incentive to use & my father for both of us signing

• 
  Robert Taylor (@rabtaylor1981) reported 32 minutes ago

  @virginmedia Just fyi, 2 days of back and forth on DMs now, waiting hours for replies, and still nowhere! 2 more days paying for a service that doesn't work and I can't and don't use!

• 
  G R A H A M (@___GJS___) reported 34 minutes ago

  @Andysbrett @virginmedia One of the worst customer service departments out there!