Virgin Media

Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland

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The latest reports from users having issues in Cumbernauld come from postal codes G67.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cumbernauld, North Lanarkshire, Scotland 12/07/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Cumbernauld, Airdrie, Falkirk, Motherwell, Bellshill, Bothwell, Bonnybridge and Coatbridge.

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City Problem Type Report Time
United KingdomGlasgow E-mail
United KingdomCumbernauld TV
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • seawxy rach ✨ (@seawxy) reported from Motherwell, Scotland

    @virginmedia no, i’ve not received a resolution. someone contacted me regarding the complaint, then when i responded, they have just ignored it. the complaint is regarding incorrect billing and poor customer service.

  • Chban1967 Banjo (@Chban1967) reported from Glasgow, Scotland

    @virginmedia The point is the contract sent out on 15th Aug wasn't what was agreed when challenged I got put on the virgin no customer service merry-go-round which due to our personal circumstances i had to give up u are an absolute rotten company ur service agent admitted this was appalling

  • G1NG355 AR #55 (@G1NG355) reported from Glasgow, Scotland

    @virginmedia Now we're looking at alternative suppliers as we're absolutely disgusted. Loyal customer for 30plus years.. Thousands upon thousands spent.. For what?

  • jpcarr85 James (@jpcarr85) reported from Glasgow, Scotland

    @virginmedia Folks, wifi down in Glasgow

  • graemeT2010 graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland

    @O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help @virginmedia

  • Chban1967 Banjo (@Chban1967) reported from Glasgow, Scotland

    @virginmedia Absolute shambles of a company with absolute zero customer care. Phone up and agree a contract only to get something totally different phone to complain they tell you the phones getting cut off, the goalposts get moved continuously, communication atrocious. AVOID!!!

  • oletalk Colin M (@oletalk) reported from Glasgow, Scotland

    What's going on with @virginmedia broadband just now? Just managed to find out on 150 that they seem to be doing (emergency?) maintenance of some sort. Is this how they justify "returning to the office"?! 🤪

  • G1NG355 AR #55 (@G1NG355) reported from Glasgow, Scotland

    @virginmedia that's us done with you guys.. We've been a customer of 30 years and incompetent staff have completed f*cked up.

  • RedemptionBroon Redemption80 (@RedemptionBroon) reported from Birkenshaw, Scotland

    @GSpellchecker @virginmedia They are rarely competent, not as bad as Vodafone but no one is. Broadband speed wise though no one is close so no interest in cancelling.

  • AG_Developer Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland

    @virginmedia Unfortunately no. I've spoken to multiple agents all day and an engineer is scheduled for tomorrow. If it isn't intermittent outage, it's a massive speed decrease (currently getting 50Mbps down/3Mbps up on a Gig1 line, usually 800Mbps down/55Mbps up)

  • LoraineRiddick2 Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland

    @virginmedia I’ve phoned numerous times and had to hang up as constantly kept waiting, but will try again this evening when it might be easier to speak to someone

  • LoraineRiddick2 Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland

    @virginmedia There is no dial tone and I’ve tried another phone and line is still dead, so it must be the socket that is broken. I’m out now until 1230 if someone can arrange even a web chat as it’s almost 2 months without phone.. Ty

  • LoraineRiddick2 Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland

    @virginmedia any chance you can contact me regarding my house phone which hasn’t worked for 7weeks. Have written to Sunderland and spoken to robots, and constantly get told to dial 151 which I can’t as house phone line is the problem!ty

  • G1NG355 AR #55 (@G1NG355) reported from Glasgow, Scotland

    @virginmedia Well that's another inconvenience. I can't put into the limited characters what we've been through since Friday with your service.

  • ironside_design Ironside Design (@ironside_design) reported from Kirkintilloch, Scotland

    @virginmedia Hub3.0 no problems with connection and had a few other Virgin customers say the same about connections dropping out

  • Jockthrax Gallagher D (@Jockthrax) reported from Airdrie, Scotland

    @virginmedia Possibly the worst company I have ever dealt with. Cut off twice. I only wanted to buy a new remote. Absolute shambles of a company. Disgraceful customer service.

  • DNSandilands David Sandilands (@DNSandilands) reported from Falkirk, Scotland

    @virginmedia Yeah but then I realised you can't use a 192.168.1.x network with the hub either 🙃 so sadly into modem mode it goes.

  • ra_bleather Lady Ra_Bleather🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@ra_bleather) reported from Motherwell, Scotland

    @virginmedia After spending hours trying to get through to you yesterday on the phone I raised a complaint about that. Solution this morning? ‘Call us’ is this a joke? Are u so think? #dreadfulservice

  • G1NG355 AR #55 (@G1NG355) reported from Glasgow, Scotland

    @virginmedia Cannot be rectified as the services have been disconnected. I spoke with someone on Friday that said services would be reinstated within 4 hours. After 6 hours, we received nothing. Called back and basically said that call never happened and have no log of the call.

  • G1NG355 AR #55 (@G1NG355) reported from Glasgow, Scotland

    @virginmedia Yes, we got our package reduced.. And was quoted a price for basic TV, phone line and WiFi.. We received an email confirming this but upon receiving this our TV services was disconnected. On the email it stated that no TV service was included, upon calling up.. We were told this

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • swanfeet roy duffy (@swanfeet) reported

    @virginmedia Yes lol it starts fine but then The service starts to die out gradually until I have nothing left and no service

  • swanfeet roy duffy (@swanfeet) reported

    @virginmedia Just had another engineer out cut some cable off reinstalled the box Internet was working while he was here he left within 10 minutes my Internet has gone again so I call help line to be told They can’t do anything for 24 hours

  • AndyBillBowen Andy Bowen (@AndyBillBowen) reported

    @virginmedia 60 mins & still waiting on chat. Paying 100% more than I would as new customer. Way to go retaining a 10 yr customer. #takingthemickey

  • lancsboy1980 Lancsboy (@lancsboy1980) reported

    @virginmedia Broadband has been down since last night, your status checks say everything is fine. I've tried all the recommended solutions, what do I next? 2nd time this month, I need the internet for work!!

  • FergusPMcGrath Fergie Mac 💉⛳️ 🏉 (@FergusPMcGrath) reported

    @virginmedia Is there an issue with signal in South County Dublin? Can only see RTÉ 1 & 2. No other channels available.

  • cngd79 dc (@cngd79) reported

    @virginmedia what’s going on with your service in DA9. Latency in last 7 days has ranged from 15.1ms to 270ms. Very unreliable latency.

  • twitpinky Gary Pink (@twitpinky) reported

    @virginmedia A truly appalling service, trying to set up your services for a vulnerable person. No accountability or ownership. Do not ask me to call customer services, as that's the issue! DM me an executive complaint email address please.

  • fitay59 🏴󠁧󠁢󠁳󠁣󠁴󠁿FiTay🇬🇧 (@fitay59) reported

    @virginmedia Hi John, still no line on my home phone. I've checked the service status again and it still says there are no known issues. All the equipment within my property is properly connected. My TV and broadband are fine. What happens next?

  • JHowell1985 James (@JHowell1985) reported

    @virginmedia I’m out at the moment but I think this is just a problem with Virgin TV Go

  • rimmer_hall rimmer_hall (@rimmer_hall) reported

    @virginmedia can you please tell me why after about 10 phone calls with very poor service, the complaint I raised about it has been closed as me agreeing to something when none of your resolution team has even spoken to me, therefore not agreeing to anything?