Virgin Media outages and service status in Cumbernauld, Scotland

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cumbernauld, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Blantyre, Motherwell, Cumbernauld, Airdrie, Coatbridge, Bonnybridge, Larbert, Bellshill, Uddingston, Viewpark, Alloa, Bishopbriggs, and Bothwell.

City	Problem Type	Report Time
Glasgow	Internet	11 hours ago
Falkirk	TV	13 hours ago
Glasgow	Internet	16 hours ago
Glasgow	Internet	16 hours ago
Glasgow	TV	16 hours ago
Glasgow	TV	17 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

• 
  Lady Ra_Bleather🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@ra_bleather) reported 5 minutes ago from Motherwell, Scotland

  @virginmedia After spending hours trying to get through to you yesterday on the phone I raised a complaint about that. Solution this morning? ‘Call us’ is this a joke? Are u so think? #dreadfulservice

• 
  Spike (@Spike61987764) reported 6 minutes ago from Harthill, Scotland

  @virginmedia Not hard enough. 20 hours and 20 minutes without television and broadband which I pay dearly for and that's the best you can say. Time for compensation for no service and move away from @virginmedia to someone more reliable and actually cares a little about customer service

• 
  Colin M (@oletalk) reported 6 minutes ago from Glasgow, Scotland

  What's going on with @virginmedia broadband just now? Just managed to find out on 150 that they seem to be doing (emergency?) maintenance of some sort. Is this how they justify "returning to the office"?! 🤪

• 
  Anne Marie McPhee (@nuttynanaannie) reported 9 minutes ago from Motherwell, Scotland

  @virginmedia For the past 5 days I've had limited Tivo use and no access to apos at all in Ml15hd also no Internet 90%of the time. Virgins site says they're working in my area to fix this by 20th October. So will I get a reduction on bill for a week of no service.

• 
  Willem_Wikkelspies (@spongebath63) reported 11 minutes ago from Dennistoun, Scotland

  @virginmedia I'm trying to contact the customer care number but I'm told thar calls are not being connected to that number (789) I'm then told to call 789 to speak to a team member...

• 
  John Malcolm McMenemy (@AberJohnny) reported 15 minutes ago from Denny, Scotland

  @ScotsSaboteur @DeMcbot @virginmedia Supposedly fixed then went down again.

• 
  The Lanarkshire Laird (@Lshire_Laird) reported 15 minutes ago from Motherwell, Scotland

  Hi @virginmedia after 2 weeks of repeated calls and being promised a new remote ordered each time when it wasn’t, I finally reached a customer service agent called Maciej Betnat who took the time yesterday and today to help. He is great & I want to see that this is recognised. 👏🏻

• 
  Jamboross98 🇱🇻🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@rrm53p1970) reported 21 minutes ago from Bishopbriggs, Scotland

  @virginmedia you have the worst streaming service EVER. Thinking of quitting you, because it's 💩

• 
  AR #55 (@G1NG355) reported 21 minutes ago from Glasgow, Scotland

  @virginmedia Well that's another inconvenience. I can't put into the limited characters what we've been through since Friday with your service.

• 
  James (@jpcarr85) reported 26 minutes ago from Glasgow, Scotland

  @virginmedia Folks, wifi down in Glasgow

• 
  Banjo (@Chban1967) reported 29 minutes ago from Glasgow, Scotland

  @virginmedia The point is the contract sent out on 15th Aug wasn't what was agreed when challenged I got put on the virgin no customer service merry-go-round which due to our personal circumstances i had to give up u are an absolute rotten company ur service agent admitted this was appalling

• 
  Iain Montgomery (@H0raceWimp) reported 32 minutes ago from Dennistoun, Scotland

  @virginmedia What am I supposed to do when your systems fail and there is no-one to contact for a fix?

• 
  Ironside Design (@ironside_design) reported 33 minutes ago from Kirkintilloch, Scotland

  @virginmedia Hub3.0 no problems with connection and had a few other Virgin customers say the same about connections dropping out

• 
  Pauline Campbell (@pollyc15) reported 34 minutes ago from Cambuslang, Scotland

  @virginmedia you cancel my netflix subscription as well as other customers.i start WhatsApp message and 4 hours later you offer me a worse off package. Do you add VAT to the 13.99 you charge me

• 
  Anne Marie McPhee (@nuttynanaannie) reported 38 minutes ago from Motherwell, Scotland

  @virginmedia Hi, thank you for replying. I can't see where to register. I did another service check and it says an intermittent service fault is affecting my area. But gives no guidance/option to register for loss of service. Guidance please.

• 
  Gary Francolini (@GaryFrancolini) reported 42 minutes ago from Glenmavis, Scotland

  @Ofcom this is not the first time we’ve had issues with @virginmedia and they never seem to investigate complaints properly. Any advice on what we can do about this?

• 
  Anne Marie McPhee (@nuttynanaannie) reported 43 minutes ago from Motherwell, Scotland

  @virginmedia Hello I have no tv service and also cannot get into my account to do service check. ML1 5HD area of Motherwell. Channels are all pixelated and sound affected.

• 
  Eilidh Grant (@alesbales) reported 45 minutes ago from Glasgow, Scotland

  @reganj3 @virginmedia That's not good.. so rude.. hope you get somewhere with it all soon

• 
  rach ✨ (@seawxy) reported 57 minutes ago from Motherwell, Scotland

  @virginmedia no, i’ve not received a resolution. someone contacted me regarding the complaint, then when i responded, they have just ignored it. the complaint is regarding incorrect billing and poor customer service.

• 
  Gallagher D (@Jockthrax) reported 59 minutes ago from Airdrie, Scotland

  @virginmedia Possibly the worst company I have ever dealt with. Cut off twice. I only wanted to buy a new remote. Absolute shambles of a company. Disgraceful customer service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ianlovely (@ianlovely4) reported 6 minutes ago

  @virginmedia Hurry up ffs the golf is on , and your status app is down

• 
  Rachel Rosser (@theGROWcompany) reported 6 minutes ago

  @virginmedia Regardless of the actual problem, it seems the company is totally inept. Why was your incoming call message not working, why was the on hold musac playing the same one track for an hour. Why did it take so many hours for any public announcement?

• 
  Ant Trevers-Footitt (@FootittAnt) reported 9 minutes ago

  @virginmedia ITV still down

• 
  Darren Green (@darreng3007) reported 9 minutes ago

  @virginmedia Had a new box delivered and installed today, since installation all channels are unavailable with code 100:70 being shown on screen. Been waiting for a response since 2:15pm and still no contact from either the quoted phone number or web messaging system, very poor service.

• 
  Moo (@mooeycatrooie) reported 10 minutes ago

  @WhightChris @ArmchairAdml Yeh, they only installed in my area last spring. I did some research on them and they are part of Netomnia’s network. I only had Virgin Media providing "to the property" fibre, my alternatives were BT and 60mbp/s outside of them prior. Hopefully as they grow they'll reach you too

• 
  Michael Portal (@Mortalportal01) reported 10 minutes ago

  @MartinSLewis Hi Martin. Are you aware of the scam between Virgin Media and 02? They hound you with calls, set you up as an existing VM customer, and then unknown to you, you have an 02 threatning letter asking for £30 a month. This was not agreed to or even known...help 🙏

• 
  Tyke on a bike (@MelvinJCain) reported 13 minutes ago

  @virginmedia Can you tell me what is wrong with your tv service? I have a broken image as though there’s a thunder storm. I have seen on internet that others are experiencing the same thing in the Leeds area.

• 
  Norbertsteelez (@norbertsteelez) reported 13 minutes ago

  @virginmedia No TV channels all day. Just pixelated pictures. Tried the the website and it cannot check the service for my area. Pretty poor and amateur. And all we will get is a meaningless apology. What would happen if I held back my payments for a period of time and then apologising?

• 
  Debi Williamson (@Debi0709) reported 13 minutes ago

  @virginmedia Getting fed up now had issues with our box this morning

• 
  Ahmed Mohamed (@Medzy1506) reported 16 minutes ago

  @virginmedia Been down since approx 9am this morning and still not resolved.