Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
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The latest reports from users having issues in Cumbernauld come from postal codes G67.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Cumbernauld, Bellshill, Bothwell, Motherwell, Falkirk, Blantyre, Uddingston, Coatbridge, Larbert and Bonnybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Glasgow |
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| Glasgow |
Internet | |
| Glasgow |
TV | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Phil Anslow
(@PhilAnslow12) reported
from
Motherwell, Scotland
@virginmedia I did call but the customer service put the phone down on me
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Gary Francolini
(@GaryFrancolini) reported
from
Glenmavis, Scotland
@Ofcom this is not the first time we’ve had issues with @virginmedia and they never seem to investigate complaints properly. Any advice on what we can do about this?
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ChrisyCee90 🏴
(@ChrisyCee90) reported
from
Glasgow, Scotland
@BillbobGaming @virginmedia Nope. It's pissed me ******** off as I was really looking forward to it! I've been waiting 2 weeks to find out what was in this castle 😭
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Pauline Campbell
(@pollyc15) reported
from
Cambuslang, Scotland
@virginmedia you cancel my netflix subscription as well as other customers.i start WhatsApp message and 4 hours later you offer me a worse off package. Do you add VAT to the 13.99 you charge me
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Algerish Lass 🏴💚
(@NasceraMahria) reported
from
Airdrie, Scotland
@virginmedia honestly your service is shite
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia How can I phone 151 when my phone line isn’t working! And yes, I’ve dialled the 0345 number on many occasions yet still can’t speak to anyone!!no doubt I will hear from you when I cancel my direct debit and move to another supplier!
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Alan 🍀
(@bhoy_al) reported
from
Glasgow, Scotland
Never ever going with Virgin Media again. Internet has been down for nearly 24 hrs, and it's been down nearly everyday for at least 1-5 hours over the course of the last week or two.
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Simone Pirastu
(@Pirastu88) reported
from
Glasgow, Scotland
@virginmedia Nothing, same problem. I tried from laptop and from the phone.
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Zandra Yeaman
(@zandrayeaman) reported
from
Glasgow, Scotland
@virginmedia No, it keeps saying check for updates but there is no update and issue with the broadband not changed. This is day 4.
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Zandra Yeaman
(@zandrayeaman) reported
from
Glasgow, Scotland
@virginmedia App not giving any different info. Can you advise when the issue will be fixed? Do I receive a discount on my bill for the lack of service? 4 days now.
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia It says there are no problems in my area!what does it take to actually speak to someone, or get a technician out to check where fault is originating from!it’s absolutely shocking!Ive worked in customer service for a good many years, and never experienced such awful service!
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Graeme Turner 🏴 🇮🇹
(@gturner1969) reported
from
Glasgow, Scotland
@virginmedia absolutely zero signal in Glasgow G20 area. No channels are showing???
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia must be the worst company in the world to sort out an issue. Can’t even say their customer service is bad, as can’t get talking to a human being!! Time for change!😤
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
@virginmedia Unfortunately no. I've spoken to multiple agents all day and an engineer is scheduled for tomorrow. If it isn't intermittent outage, it's a massive speed decrease (currently getting 50Mbps down/3Mbps up on a Gig1 line, usually 800Mbps down/55Mbps up)
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
@virginmedia Is there any ETA on issue resolution?
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Simone Pirastu
(@Pirastu88) reported
from
Glasgow, Scotland
@virginmedia Yes, I did. I must wait 24 hours to see if they solved my problem. Thank you very much 🙃
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
Come on @virginmedia, this is getting ridiculous now. Been without Internet for over 24hrs - ever since yesterday's maintenance at 9am. Still not got my Oomph unlimited data to help ease the pain either and no ETA on fix. This is beyond silly.
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Spike
(@Spike61987764) reported
from
Harthill, Scotland
@virginmedia Not hard enough. 20 hours and 20 minutes without television and broadband which I pay dearly for and that's the best you can say. Time for compensation for no service and move away from @virginmedia to someone more reliable and actually cares a little about customer service
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Eilidh Grant
(@alesbales) reported
from
Glasgow, Scotland
@reganj3 @virginmedia That's not good.. so rude.. hope you get somewhere with it all soon
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james parrott
(@jamespa98970524) reported
from
Glasgow, Scotland
@virginmedia unable to get a contact number, internet has been down for 2 days. Online only offers technician for Wednesday 27th… both work from home !!! HELP
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DK
(@DK1_DK1) reported
@virginmedia No. I'm working. As requested please just sent me the email address to send a complaint to. Thanks.
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daniel laurens
(@dandolf08) reported
@virginmedia Unfortunately not, I have been on the phone to them and yourselves for over 3 hours today, sorting out this mess! Lost my number and am paying both them and you for service. All because your agent forgot to process it!!
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Joanne
(@joanne_l_t) reported
@virginmedia I’ve had issues for ages, unstable connection, wifi dropping out, engineer came to put splitter on it but still not great, it’s ok when it’s working but to have the cheek to add so much on to my bill when the service is so poor?! Disgraceful
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Gemma Nixon
(@GemmaNixon17) reported
@virginmedia what’s the situation in Barnsley area we have no service
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Alex79, OK?
(@Alex79uk) reported
@darylbaxter Our @virginmedia internet is beyond terrible. WiFi drops several times a day, it really is the worst. I wouldn't recommend it to anyone, ever.
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Mike Varney
(@varneymike) reported
@virginmedia No apology, no one prepared to talk to me, a manager who texts me to confirm my re-call and doesn’t bother, its beyond comprehension of poor customer service. I want an explanation, my number, or compensation .
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Sam Wilson
(@MrSamWilson) reported
@virginmedia I understand that, but the reliability of the service hasn't been great so...
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Jack Lovatt
(@FlushToJack) reported
@virginmedia Done it 10000000000000000000 times. Just need speak to someone direct or an engineer come out or a new router. Or we will have cancel the contract with you
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Nicky
(@Its_Me_Nicky_) reported
@virginmedia What a load of crap.. your Wi-Fi is ****.. mine constantly drops anytime I try to use my phone upstairs🙄 how do you justify a price rise of £21.50 a month??? I have a fixed contract until March 24 so these rises aren’t appreciated and won’t be accepted.. and due to
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Nicky
(@Its_Me_Nicky_) reported
@virginmedia Wider economic changes from rising inflation on other household essentials I won’t hesitate to cancel virgin altogether if you continue with your extortionate price rises!!