Virgin Media

Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland

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The latest reports from users having issues in Cumbernauld come from postal codes G67.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cumbernauld, North Lanarkshire, Scotland 12/20/2025 18:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Airdrie, Motherwell, Falkirk, Cumbernauld, Bellshill, Bothwell, Bonnybridge and Coatbridge.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Total Blackout
United KingdomGlasgow Total Blackout

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • jools2009 Julie M 😇😹😷🌈 (@jools2009) reported from Glasgow, Scotland

    @virginmedia Yes there was a refund put through on Monday to clear it as it was your error charging him for full price when he had a deal! It shouldn’t take 4 days to push a button. I’m going to make another complaint. The upset your company has caused it ridiculous.

  • XRachelRoss Rachel ♥ (@XRachelRoss) reported from Kirkintilloch, Scotland

    Been trying to sort my @virginmedia bill since November. Raised a complaint and spent hours on the phone. 4 agents have told me everything’s fixed. Just received another bill and it’s more than double it should be. Why can’t they get this right?!

  • jools2009 Julie M 😇😹😷🌈 (@jools2009) reported from Glasgow, Scotland

    @virginmedia I’m through to someone now. But we’re definitely cancelling. The service on this matter has been severely lacking since set up in September and to be frank we can get him a better package with Sky.

  • XRachelRoss Rachel ♥ (@XRachelRoss) reported from Kirkintilloch, Scotland

    @virginmedia Not sure. Spoke to an advisor but have very little faith that the issue is resolved. No confirmation in regards to the compliant and no apology offered. Asked to speak to a manager and was told this wasn’t possible.

  • nosrepat Lyn Paterson (@nosrepat) reported from Glasgow, Scotland

    @virginmedia email not working yet again. Awful company, awful service.

  • CathyQuinn13 Cathy Quinn (@CathyQuinn13) reported from Cumbernauld, Scotland

    @virginmedia My husband has been on phone for 90 minutes trying to close an account following a bereavement. He could not get anyone who could actually help him. Absolutely shocking service Virgin Media !!!

  • RoisainMcAteer RoìsaìnMcAteer (@RoisainMcAteer) reported from Glasgow, Scotland

    @virginmedia Been a customer since NTL days.. it’s ridiculous

  • LauraW279 Laura Delaney (@LauraW279) reported from Coatbridge, Scotland

    @virginmedia I want to cancel but can't get through via phone call. It says online to cancel i need to call yous ????

  • CakesByKinane Cakes By Kinane (@CakesByKinane) reported from Glasgow, Scotland

    @virginmedia No, no known issues!

  • CakesByKinane Cakes By Kinane (@CakesByKinane) reported from Glasgow, Scotland

    @virginmedia Signal keeps dropping and poor range.

  • chris_mcbain Chris McBain (@chris_mcbain) reported from Glasgow, Scotland

    @virginmedia your customer support phone service is an absolute disgrace. Trying to resolve issues with our broadband, sorry but an automated message isn’t going to fix anything.

  • gilkes1975 Gillian Cruden Kelly (@gilkes1975) reported from Bishopbriggs, Scotland

    @virginmedia I have now advised a few times we have tried all these things and can’t get through this is shocking service

  • Silverwidow84 Tommy Ross (@Silverwidow84) reported from Cambuslang, Scotland

    @virginmedia Can I please have it explained why, when my cost goes up, my service level goes down? 3 days running I’ve had highly unreliable internet, which isn’t great when working from home.

  • jools2009 Julie M 😇😹😷🌈 (@jools2009) reported from Glasgow, Scotland

    @virginmedia He has been cut off because of an outstanding payment which he does not owe and should have been removed. I’ve had to phone so many times and it hasn’t been fixed. I was told there would be no more issues now he’s been cut off!!!

  • paulyboy1888 Paul Craig (@paulyboy1888) reported from Glasgow, Scotland

    @virginmedia is terrible, on demand and catch up down in my area since yesterday and told online it will be fixed by the 8th, if it’s not that it’s the broadband, definitely leaving when my contract finishes, don’t even get my broadband speed and I’m on 200mb😡

  • PrincessGinTech Gayle Campbell (@PrincessGinTech) reported from Coatbridge, Scotland

    @virginmedia The speed issues are ongoing everyday! No know issues in the area :(

  • petewhelan Pete Whelan (@petewhelan) reported from Glasgow, Scotland

    @virginmedia can you help. I’m working away with a colleague and you’ve cut off his SIM card ahead of his new handset being delivered. He’s therefore got no phone for the next 48 hours. Anything you can do to reconnect him?

  • Haggischaser Gary Ivady (@Haggischaser) reported from Falkirk, Scotland

    @virginmedia I’ve just had a phone all from a call centre stating it was from virgin media. They were saying that I’m having issues with my internet speed and needed to turn on a computer or device to check my speeds. Is this something that your tech division door is it spam?

  • mikop90 Michael (@mikop90) reported from Glasgow, Scotland

    @virginmedia an hour on hold to cancel Virgin Media and you hang up on me. Can someone please contact me…

  • lesleyjb4 Lesley Byrne (@lesleyjb4) reported from Kirkintilloch, Scotland

    @virginmedia I have been trying to contact your customer services for 2 days now to cancel my contract. Could you advise the best way to do this as I don’t have hours on end to spare on hold to then be cut off. Thanks.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • HarrietDempsey Harriet Dempsey (@HarrietDempsey) reported

    Hi @virginmedia Why won’t you answer the phone when I press to cancel my contract? I was on hold for 26 minutes before being cut off. How do I cancel my account please?

  • Tommmyy144 Tom Harradine (@Tommmyy144) reported

    @virginmedia wanted to upgrade, not given a good package, transferred to cancel, said yes to cancel now transfered again and says I could be waiting a few hours? After already waiting and hour? This is hilarious.

  • ratty1404 #Ratty (@ratty1404) reported

    @virginmedia can you tell me when the service works in my area (RM10) will done? My internet has been down since 8am morning...

  • CryptoAmbient AmbientCrypto (@CryptoAmbient) reported

    Anyone know if Virgin Media in the UK throttles Tor traffic? My Internet is fine in general but my @getumbrel #BTC node has never got beyond 45% on downloading the blockchain history - in two months of being on!

  • walliks snakes on a plane (@walliks) reported

    @virginmedia My android phone is on android 10 and has just had an update in may this year just seems a bit strange that both android phones I've owned have had the same problem with the connection

  • Hikari_Yamii Josh (@Hikari_Yamii) reported

    @virginmedia FIX YOURE ******* INTERNET YOU USELESS *****

  • AgentBSmith AgentBSmithTTV (@AgentBSmith) reported

    @virginmedia I have had to book an Engineer to come over between 12-4PM on Thursday, I'm hoping they can resolve this issue ASAP as this is disrupting my home/online business.

  • flux_blair Alex Downes (@flux_blair) reported

    @DannyMcNazty @CosmicSpacehead @67MistakeNot Lol me neither sky just throw routers as you. I switched from virgin media recently when they went dog **** bad and they came and picked it up from my house. Then tried to claim they did not. The only way I can recomend them is if there is no one else.

  • audreysprayer Never Give Up (@audreysprayer) reported

    @melly_sue @virginmedia Service is down across most of the south east. A shambles with people not able to work from home. Little support or help given and the fix time has gone from midday to 4.30pm @virginmedia

  • TimDYo TimDYo (@TimDYo) reported

    @virginmedia Hello. I am waiting for a phone call from Virgin about my complaint I raised. The complaint was about a breach of my personal data by Virgin. How do I get somebody to call me?