Virgin Media

Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland

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The latest reports from users having issues in Cumbernauld come from postal codes G67.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cumbernauld, North Lanarkshire, Scotland 12/14/2025 21:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Motherwell, Cumbernauld, Airdrie, Bellshill, Bothwell, Bonnybridge and Coatbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomFalkirk Internet
United KingdomMotherwell TV
United KingdomFalkirk Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

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Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • donners32 Andrew Donnelly (@donners32) reported from Glasgow, Scotland

    I can see @virginmedia have put a £9.25 BT Sport discount on my May bill. They never told me about it. Their service centres are extremely poor right now at least sky give you the option to cancel the sport channels.

  • gizzi13 Lynn Donnelly (@gizzi13) reported from Motherwell, Scotland

    @virginmedia I just need a new power cable. I am not very tech savvy. Please help x

  • sophiesweeneyx SOPHIE🦋 (@sophiesweeneyx) reported from Motherwell, Scotland

    How ******** is virgin media this shite 😒

  • fatshez Chris (@fatshez) reported from Kirkintilloch, Scotland

    @Kennyf1283 @virginmedia They also do a fine line in "shocked and surprised" when you report a fault in Glasgow City centre, like you're the only person in a city of millions who has had this issue.

  • gizzi13 Lynn Donnelly (@gizzi13) reported from Motherwell, Scotland

    @virginmedia The automatic txt bot just keeps saying about pausing sports package and then goodbye. Can you please help. I’m desperate

  • _laurennnxo Lauren Davenport (@_laurennnxo) reported from North Lanarkshire, Scotland

    @virginmedia down again when I have many @louistheroux documentaries to get through is a cruel twist of fate

  • BigRangersBear 𝕽𝖆𝖓𝖌𝖊𝖗𝖘 𝕭𝖊𝖆𝖗 (@BigRangersBear) reported from Motherwell, Scotland

    @hunter_19851 @skytv @SkySports @virginmedia The terms of your contract have changed. Your paying for a service you're no longer recieveing.

  • squawkbox Will 🇪🇺 (@squawkbox) reported from Glasgow, Scotland

    @gawuffy @virginmedia Annoyingly I get no mobile coverage in my flat, I have to stand near the window to do anything and there is only a weak 2G, sometimes 4G signal - so I can't use phone for internet alternative.

  • _Grejurn Grejurn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 @FurLough 2020 (@_Grejurn) reported from Glasgow, Scotland

    @virginmedia @dyna_qual Aaaaaand definitely not resolved. We've just dropped out again. Whole box crashed this time so had trouble accessing the logs. Same No Ranging Response T3 Time Out. I'd say you're still having problems

  • ianster78 ians (@ianster78) reported from Glasgow, Scotland

    @virginmedia that is now 2 days of no service any chance this will be fixed soon as I need my internet to work so losing money hand over fist here (paying you and not earning money)

  • casccvc helen corcoran (@casccvc) reported from Glasgow, Scotland

    @virginmedia you really need to sort your connections!!!! Getting sick and tired of paying full price for a sub par service!!! 😠😠

  • rae_rae_95 Rae 🐨 (@rae_rae_95) reported from Falkirk, Scotland

    Virgin Media wifi is down again. 4 days running 🙃

  • jimnimmo60 oor Jim (@jimnimmo60) reported from Airdrie, Scotland

    @virginmedia We’ve been having issues. Especially with the on demand service or anything we record. Constantly asking us to test the connection. I’ve switched everything off and back on again. Including modem and still getting the same error.

  • Caitlin_Curri3 Caitlin Currie (@Caitlin_Curri3) reported from Airdrie, Scotland

    @virginmedia my internet service has been absolutely shocking the last two weeks (not that it’s actually that great usually anyway!!) sick of paying for a service I don’t get between this and the mobile problems wish I’d never joined virgin for anything

  • fatshez Chris (@fatshez) reported from Kirkintilloch, Scotland

    @KirstyScanlan @Kennyf1283 @virginmedia We had them in the last house. Complained poor broad band. Cane home to them unloading tools from a van about to dig up our brand new lawn.

  • seanbrownrec Sean Brown (@seanbrownrec) reported from Glasgow, Scotland

    The award for worlds worst customer services goes to @virginmedia utterly disgraceful. #MoveToSky

  • Caitlin_Curri3 Caitlin Currie (@Caitlin_Curri3) reported from Airdrie, Scotland

    @virginmedia My WiFi has been cutting off at least once a day and if not then running extremely slow, making most days almost impossible to WFH. Mobile issues are more to do with customer service which I have already logged complaints about. Just wish I could exit early without any fees

  • zoolander1680 Geo 🇬🇧 (@zoolander1680) reported from Glasgow, Scotland

    @virginmedia what seems the problem with your WiFi signal in area G23 , it’s been intermitting for days .... terrible service

  • GemmaaMurphy Gem ❤️ (@GemmaaMurphy) reported from Newmains, Scotland

    @virginmedia I honestly don’t know!! My mum has not long got a new mobile and she’s using the WiFi too, I wondered if that was the case! Please help

  • StevoMcKenna7 Ⓥ Vegan Alba (from 🏡) 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🌱🌍 (@StevoMcKenna7) reported from Motherwell, Scotland

    Virgin media down again. Such a shit service at times.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Dougstar007 Dougie (@Dougstar007) reported

    @virginmedia I’m Very sorry too, but I’ve not agreed to any new contract at anything other than £70pm which is clear from the recorded telephone conversation that the second dept is looking into. I would much prefer if you could have someone call me when they are up to speed with the issues

  • JoeBirt Joe MVO 💙 (@JoeBirt) reported

    @virginmedia I have Ben in the telephone for approx 4 hours over the last two days. Your area checker states no issues. I have an engineer booked but as I am low priority (don’t pay you enough) it not til Tuesday. I am@not sitting listening to your music for 20mins then get treated …cont…

  • PeatedPete Pete 🌱🥃🎮 (@PeatedPete) reported

    @virginmedia Understand that and I don't have an issue with that. I do have an issue with having to explain myself 3 to 4 times over until the agent actually understands the issue. I'm not calling again it's a total waste of time, it's clear VM couldn't care less about their customers 1/2

  • dbrh79 Deb H (@dbrh79) reported

    @virginmedia are theiving opportunists preying on vulnerable people. My retired parents switched to Virgin BB, weren't actually connected because the engineer couldn't find the wire, and when they decided to cancel, were charged a disconnection fee. FOR NEVER BEING CONNECTED!

  • rajgillwho Jed i Knight (@rajgillwho) reported

    @virginmedia It’s not! I’ve spoken several times, and it’s the same response, wait 24hrs! 2wks like this, Wi-Fi dropping regularly! How am I supposed to WFH? Can I cancel my DD & pay wot I think is fair? Wots da point of a few quid comp? Plse take ownership #SaturdayMorning #WiFi #Facebook!

  • Phil16551649 PhilMecan (@Phil16551649) reported

    @virginmedia Yes no problem

  • Rae72B Rachel Butt (@Rae72B) reported

    @virginmedia hi what's the wait time in online chat please? Been 50mins so far. Just want to ask a question about moving to sim only: can you help with that?

  • PeatedPete Pete 🌱🥃🎮 (@PeatedPete) reported

    @virginmedia I doubt that very much. Yes you've advised me to ring a 4th time, the previous 3 times have yielded 0 results and a phantom complaint. I'd rather spend the time with my family then getting angry at a 4th person and explaining everything over and over. Case in point btw.

  • kadiridapo Kadiri Oladapo ☭🇳🇬🇻🇨☭ (@kadiridapo) reported

    @virginmedia We've not been able to speak to anyone in over 25hrs waiting on the webchat service. Just constantly on hold until we have to give up.

  • PallyMcAlley Pally McAlley (@PallyMcAlley) reported

    @virginmedia It was to install a 360 box. Which was Virgin's attempt at an apology for the 3 months of circular customer experience hell I'd experienced prior. It's not just that they never arrived - it's the wasted time and broken promises since, too.