Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Cumbernauld, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Cumbernauld, Bellshill, Bothwell, Falkirk, Motherwell, Airdrie, Alloa, Grangemouth, Bonnybridge, and Coatbridge.

City	Problem Type	Report Time
Glasgow	Internet	4 hours ago
Glasgow	Wi-fi	9 hours ago
Cumbernauld	Wi-fi	1 day ago
Glasgow	Internet	1 day ago
Glasgow	Internet	2 days ago
Bellshill	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

• 
  graeme Tannahill (@graemeT2010) reported 3 minutes ago from Glasgow, Scotland

  @virginmedia can you please help me I saw we have a c130 network error on V6 box and can't find WiFi on the list of network to join

• 
  Minceybhoy (@jambala) reported 4 minutes ago from Glasgow, Scotland

  @virginmedia I'm sorry but with all the abuse I've got I've took to the bottle and drink myself dizzy I feel like I failed my family as the internet was down !!

• 
  John Hughes (@Hughesy48) reported 4 minutes ago from Glasgow, Scotland

  @virginmedia Not surprisingly told that I couldn't be transferred to a manager then told they'd transfer me to collections, incompetence of the highest order, shameful customer service, another hour and a half wasted! 😡

• 
  Jimmy Prentice (@jimmyp314) reported 5 minutes ago from Glasgow, Scotland

  Missus been on fone for over half an hour to cancel our @virginmedia subscription but person couldnt help n pit us thru to someone else so been on hold for another 15 mins... hey @richardbranson aint ur pockets fat enough... disgraceful 😡😡😡

• 
  19nine78 (@19nine78) reported 8 minutes ago from Motherwell, Scotland

  @virginmedia Now if either of your call handlers had sent me that earlier I could have made an informed decision 😂 Appreciate you can't access details on here but you've been more helpful than anyone else. Complaint sent via website form as well. Sadly, your probably losing a customer

• 
  Chris A (@p0rkpiehat) reported 9 minutes ago from Glasgow, Scotland

  @virginmedia After my repeated calls and issues I won’t believe it unless I see it. I haven’t directly spoken to a manager but last time it was apparently approved by a manager and out through while I was on the line. I won’t make anymore calls about this as it’s pointless. I’ll DM my details

• 
  brazen productions- jules hussey (@brazenprods) reported 10 minutes ago from Glasgow, Scotland

  Just had to increase my @O2 data allowance cos my @virginmedia is so bad my phone switches to mobile data all the time.

• 
  Chris A (@p0rkpiehat) reported 11 minutes ago from Glasgow, Scotland

  PSA: it takes @virginmedia 4 months to change your bill after agreeing to reduce it due to bad customer service at which point they put it up. Save yourself some hassle and shout into a well once a month instead, it’ll cost you less.

• 
  Scott McMartin (@scottmcmartin) reported 12 minutes ago from Falkirk, Scotland

  @virginmedia been trying to get through to virgin mobile 789 number for over an hours 4 failed attempts. Shocking service. #virginmobileuk

• 
  John Hughes (@Hughesy48) reported 13 minutes ago from Glasgow, Scotland

  @virginmedia I will be lodging a complaint followed by cancelling my contract.

• 
  Joe Lappin (@joebhoy08) reported 16 minutes ago from Cambuslang, Scotland

  @TracyWo67726496 @virginmedia @richardbranson @TalkTalk @VodafoneUK Gonna cancel then get Sharon to call up and order it in her name for £27 a month xx

• 
  Stacey Quinn (@StaceyQ55740408) reported 21 minutes ago from Cumbernauld, Scotland

  @virginmedia Want 2 explain why our internet and tv goes down for a change instead of the usual "known issue crap" . If it's maintenance why not just tell the folk that pay your wages the real issue for not bein able to watch the shows they want browse the Web or even work.

• 
  Chris A (@p0rkpiehat) reported 22 minutes ago from Glasgow, Scotland

  @virginmedia I’ve wasted enough time phoning and nothing is ever done in response despite agreements being made so the only other call I’ll make is to cancel my contract.

• 
  Ian Andrew🇬🇧 (@ian46a) reported 28 minutes ago from Cumbernauld, Scotland

  @_ran1gers_ @BazBowsk1 @virginmedia YouTube to rename one of the two signals the box sends out. I found this helped. then I got a another router and put hub 3 into modem mode and now it works as it should. The hub 3 is a terrible box.

• 
  Chris A (@p0rkpiehat) reported 31 minutes ago from Glasgow, Scotland

  @virginmedia Putting a complaint in to Ofcom as well as this has gone long past being a disgrace.

• 
  John Hughes (@Hughesy48) reported 35 minutes ago from Glasgow, Scotland

  @virginmedia Unfortunately you've had your chance, this has been the issue since February this year and you either don't have the staff equipped to resolve or plainly just don't want to resolve.

• 
  Joe Lappin (@joebhoy08) reported 36 minutes ago from Glasgow, Scotland

  @virginmedia I have tried 4 times to cancel my subscription today funny enough I keep getting cut off when I mention cancel.

• 
  Joe Lappin (@joebhoy08) reported 43 minutes ago from Cambuslang, Scotland

  Hi @virginmedia after getting no where yesterday on the phone and on here Iv been given a great deal by @TalkTalk terrible customer service.

• 
  Chris A (@p0rkpiehat) reported 48 minutes ago from Glasgow, Scotland

  @virginmedia I’ve replied to the last email I’d received from the complaints dept where they claimed to have resolved the issue. Won’t be calling again as there’s no point when nothing ever gets resolved and my issue is well documented.

• 
  John Hughes (@Hughesy48) reported 51 minutes ago from Glasgow, Scotland

  @virginmedia Just been on web chat for 45 mins then phone call for 25 mins to someone who doesn't understand or doesn't want to understand, waiting on hold again, disgraceful customer service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝙡𝙞𝙡𝙮 ッ (@Lily__B_) reported 5 minutes ago

  @virginmedia no problem, but could i ask why? just out of curiosity

• 
  Carol Turner (@Mrs_Bunsen) reported 7 minutes ago

  @virginmedia no tv or internet in NE25 9AY - says it’s due to be fixed around 1am but there are no engineers in my area that I can see - so what are you actually doing to resolve the issue?

• 
  Me (@word_me_) reported 8 minutes ago

  @virginmedia We mentioned that every time we had a call, the address was rong And every time, I got assured you had changed it, but no, you still haven't, and now you're saying A can have the service bug B can even tho the cable to A would have to pass over my property

• 
  scott queen (@scottqueen101) reported 10 minutes ago

  @virginmedia I emailed Daniel Potts Friday afternoon after hours trying to get a resolution first via foreign call center then retentions, called back by retentions until close to 8 pm promised resolution but nil forthcoming. If not resolved have requested call transcripts under GDPR

• 
  IDIC (@CharlieIDIC) reported 15 minutes ago

  @virginmedia down again

• 
  Victoria Robson (@Brooksy1982) reported 16 minutes ago

  @virginmedia The awful service and the number of conversations I have with the teams. I will be cancelling all of my family and business accounts. Totally awful.

• 
  scott queen (@scottqueen101) reported 20 minutes ago

  @virginmedia 2/2 ...after being told they sort out a better deal considering mis selling, inconvenience of having day off work waiting for router that didn't arrive, hours of repeated different stories, and misinformation but zero resolution....BT and Ofcom the way forward??

• 
  Female Gooner 🇬🇧🇯🇲🇻🇨 (@Femalegooner87) reported 20 minutes ago

  @virginmedia how long is it going too take to fix the internet issue in the N5 1LP area its been 2 days now 😠 😡

• 
  Chris Sandilands (@consultilands) reported 22 minutes ago

  Hello @virginmedia I’m trying to find out what cabling I need to have in my house to have Virgin TV in 3 rooms. Got transferred 4x and then call dropped. Nobody has a clue. Can someone help?

• 
  Mecha Robots (@Mecha_Robots) reported 25 minutes ago

  @virginmedia I clikx the button sign in and it takes me straight to page to chat to customer service.