Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
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The latest reports from users having issues in Cumbernauld come from postal codes G67.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Cumbernauld, Motherwell, Falkirk, Bothwell, Bonnybridge, Coatbridge, Airdrie and Grangemouth.
City | Problem Type | Report Time |
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Internet | ||
Total Blackout | ||
Internet | ||
Total Blackout | ||
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Community Discussion
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Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Cakes By Kinane (@CakesByKinane) reported from Glasgow, Scotland
@virginmedia Signal keeps dropping and poor range.
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Rachel ♥ (@XRachelRoss) reported from Kirkintilloch, Scotland
Been trying to sort my @virginmedia bill since November. Raised a complaint and spent hours on the phone. 4 agents have told me everything’s fixed. Just received another bill and it’s more than double it should be. Why can’t they get this right?!
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RoìsaìnMcAteer (@RoisainMcAteer) reported from Glasgow, Scotland
@virginmedia Been a customer since NTL days.. it’s ridiculous
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Julie M 😇😹😷🌈 (@jools2009) reported from Glasgow, Scotland
@virginmedia He has been cut off because of an outstanding payment which he does not owe and should have been removed. I’ve had to phone so many times and it hasn’t been fixed. I was told there would be no more issues now he’s been cut off!!!
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Gillian Cruden Kelly (@gilkes1975) reported from Bishopbriggs, Scotland
@virginmedia I have now advised a few times we have tried all these things and can’t get through this is shocking service
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Michael (@mikop90) reported from Glasgow, Scotland
@virginmedia an hour on hold to cancel Virgin Media and you hang up on me. Can someone please contact me…
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Lesley Byrne (@lesleyjb4) reported from Kirkintilloch, Scotland
@virginmedia I have been trying to contact your customer services for 2 days now to cancel my contract. Could you advise the best way to do this as I don’t have hours on end to spare on hold to then be cut off. Thanks.
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Julie M 😇😹😷🌈 (@jools2009) reported from Glasgow, Scotland
@virginmedia Yes there was a refund put through on Monday to clear it as it was your error charging him for full price when he had a deal! It shouldn’t take 4 days to push a button. I’m going to make another complaint. The upset your company has caused it ridiculous.
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Pete Whelan (@petewhelan) reported from Glasgow, Scotland
@virginmedia can you help. I’m working away with a colleague and you’ve cut off his SIM card ahead of his new handset being delivered. He’s therefore got no phone for the next 48 hours. Anything you can do to reconnect him?
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Gary Ivady (@Haggischaser) reported from Falkirk, Scotland
@virginmedia I’ve just had a phone all from a call centre stating it was from virgin media. They were saying that I’m having issues with my internet speed and needed to turn on a computer or device to check my speeds. Is this something that your tech division door is it spam?
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Cakes By Kinane (@CakesByKinane) reported from Glasgow, Scotland
@virginmedia No, no known issues!
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Laura Delaney (@LauraW279) reported from Coatbridge, Scotland
@virginmedia I want to cancel but can't get through via phone call. It says online to cancel i need to call yous ????
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Gayle Campbell (@PrincessGinTech) reported from Coatbridge, Scotland
@virginmedia The speed issues are ongoing everyday! No know issues in the area :(
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Julie M 😇😹😷🌈 (@jools2009) reported from Glasgow, Scotland
@virginmedia I’m through to someone now. But we’re definitely cancelling. The service on this matter has been severely lacking since set up in September and to be frank we can get him a better package with Sky.
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Lyn Paterson (@nosrepat) reported from Glasgow, Scotland
@virginmedia email not working yet again. Awful company, awful service.
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Paul Craig (@paulyboy1888) reported from Glasgow, Scotland
@virginmedia is terrible, on demand and catch up down in my area since yesterday and told online it will be fixed by the 8th, if it’s not that it’s the broadband, definitely leaving when my contract finishes, don’t even get my broadband speed and I’m on 200mb😡
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Rachel ♥ (@XRachelRoss) reported from Kirkintilloch, Scotland
@virginmedia Great help. After 3 days of texting with people for help I’ve been told to phone up to resolve. Your departments are a mess & the times I have to wait for YOU to fix YOUR mistakes are a joke.
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Gillian Cruden Kelly (@gilkes1975) reported from Bishopbriggs, Scotland
@virginmedia can you help me I am constantly getting an error message ‘ops something went wrong’ when trying to view recorded programmes?
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Rachel ♥ (@XRachelRoss) reported from Kirkintilloch, Scotland
@virginmedia Not sure. Spoke to an advisor but have very little faith that the issue is resolved. No confirmation in regards to the compliant and no apology offered. Asked to speak to a manager and was told this wasn’t possible.
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Cathy Quinn (@CathyQuinn13) reported from Cumbernauld, Scotland
@virginmedia My husband has been on phone for 90 minutes trying to close an account following a bereavement. He could not get anyone who could actually help him. Absolutely shocking service Virgin Media !!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DarrenWimbleWellness (@DarrenSurrey) reported
@virginmedia You encouraged me to move to O2 and are now charging me £10 for early cancellation fees? WTF.
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Joanne (@Joanne268403163) reported
@virginmedia Details have been sent by email. Hopefully someone might actually look at my comments in full and finally provide a level of customer service, rather than the disjointed messing about I’ve had to put up with for weeks now
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Reeves Do Travel (@ReevesDoTravel) reported
@virginmedia I had no broadband Internet from 5th Feb for 12 days. It was reported to you on the day. Complete outage. Affected a number of areas. Fault FO10447776. No compensation has been given and call centre are saying nothing on system or I had intermittent Internet.
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NeedyBeach (@NeedyBeach) reported
Anyone else I know on @virginmedia experiencing internet issues again? @Azzeyylive @FriendlyGuyTTV my internet is dropping to almost nothing consistently and disconnecting me from tarky raids pretty consistently for the last 20 hours or so
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Poppy (@gleavesrobot) reported
@virginmedia what’s the number for the complaints department. I’ve been a week without WiFi. Got my new box. Worked for an hour. Connection keeps dropping. Tech team meant to get back to me to today been 3 hours. I’ve had enough & I’m ready for cancel. Only renewed 7 days ago
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Jennifer Jackson 🤰🏻 (@jennijjackson) reported
@virginmedia can you cancel the emergancy line though here or do I have to actually ring and speak to a person?
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anusha hariharan (@anu1997909) reported
@virginmedia Yes. On your website it says there’s an outage and the estimated fix time has been changed several time to 18:20 today. Can I expect it to be fixed by this time?
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🌸Bev🌸 (@tangiegurl) reported
@virginmedia We want to discuss our package with you & for the last 2 days the Internet is running at a snails pace but we can't contact you because your phone lines are down
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DanSidi 🇬🇧🇺🇦 #Fella (@DanSidi67) reported
@virginmedia Thanks for your reply, VO I won't take part in any more 'trouble shooting' It leads nowhere. I have done it multiple times over the last weeks, with no action.
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Connor Kirby (@ConnorK82187890) reported
@virginmedia I was meant to get a 70 pounds credit on my account when I made it for terminating my old contract. I've spoke with 3 different people to try and resolve this and it hasn't been put on my account resulting in my bill been 89 pound which I am not paying. Bad start.