Virgin Media outages and service status in Cumbernauld, Scotland
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 7 outage signals in the last 24 hours around Cumbernauld, including 7 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 22, 9:39 PM GMT+1.
- Internet (66%)
- Wi-fi (15%)
- Total Blackout (7%)
- TV (6%)
- E-mail (4%)
- Phone (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 22: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cumbernauld, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Motherwell, Airdrie, Bellshill, Alloa, Bonnybridge, and Bothwell.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 58 minutes ago |
|
Falkirk
|
TV | 2 hours ago |
|
Glasgow
|
Internet | 2 hours ago |
|
Falkirk
|
Internet | 4 hours ago |
|
Glasgow
|
Phone | 12 hours ago |
|
Glasgow
|
Internet | 12 hours ago |
Nearby cities with recent reports
25 recent signals
2 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Louise Hamilton (@louham74) reported from Grangemouth, Scotland@virginmedia your customer service is shocking! A sure way to loose customers 🤬🤬🤬
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don mackeen (@donmackeen) reported from Glasgow, Scotland@virginmedia The service checker tells me either nothing, or - as in the screenshot - something completely contradictory. There is no way to communicate with anyone and yet, strangely enough, you still charge me for a service which only works intermittently.
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David McGill (@DavidMcGill7) reported from Glasgow, Scotland@virginmedia TV & Internet was down for 4 days last week now it’s all off again & won’t be fixed until tomorrow night at the earliest, a dreadful service 🤬
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Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland@virginmedia any chance you can contact me regarding my house phone which hasn’t worked for 7weeks. Have written to Sunderland and spoken to robots, and constantly get told to dial 151 which I can’t as house phone line is the problem!ty
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𝙆𝙞𝙧𝙨𝙩𝙮 𝘾𝙝𝙖𝙡𝙢𝙚𝙧𝙨 🫧 (@kchalmers_x) reported from Kirkintilloch, Scotland@virginmedia not had wifi since last night, bills paid so issue is on your end… what’s going on?
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🇺🇦Fck Putin C.S.C🇺🇦 (@JemimaFr) reported from Cambuslang, Scotland@virginmedia any danger of my broadband working at some point today? Service is absolutely abhorrent
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Andrew Bradley (@AndrewTOG) reported from Glasgow, ScotlandWell no @F1 the. Thanks to @virginmedia failing and not connecting. No customer support open and no response online… what dark age company is this ?
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Gallagher D (@Jockthrax) reported from Airdrie, Scotland@virginmedia Possibly the worst company I have ever dealt with. Cut off twice. I only wanted to buy a new remote. Absolute shambles of a company. Disgraceful customer service.
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Louise Hamilton (@louham74) reported from Grangemouth, Scotland@virginmedia I just phoned again and was told they cannot order for me. So close to just cancelling this shoddy service 🤬
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Crawford Milne (@CrawfordMilne) reported from Glasgow, ScotlandSo @virginmedia won't send out a technician because the signal coming into my house is fine - even though I keep telling them it's a problem with the WiFi from the router. I was offered a technician at a cost of £25 !! Absolutely disgraceful customer 'service'.
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oor Jim (@jimnimmo60) reported from Airdrie, Scotland@O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.
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Krisy 🏴 🇬🇧 (@KrisyFaeGlesga) reported from Glasgow, ScotlandI ******* hate @virginmedia these clowns are worse than council workers!! Thank **** I cancelled
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Tony McCaffery (he/they) (@tonymccaffery) reported from Glasgow, ScotlandHey @virginmedia, can you help please? I’ve never plugged a landline phone to my router since becoming a customer. (I never needed one til now). So I just took the voip/landline adapter out the box and it’s broken. How do I get a new one so that I can plug in a landline? Thanks.
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David A (@tofolo_1) reported from Glasgow, Scotland@virginmedia Are you kidding? I am not paying 30p a minute to call you. The contact us page says webchat but no link? It also says some text service but no number? Are you also just making it impossible to get in touch. If this becomes any harder to set up billing I will cancel....
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bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland@virginmedia He treated me like I was stupid. Turned it off and on again and replugged the wires, he replaced the box and left. I mean I am stupid but there really was no need @virginmedia
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Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland@virginmedia Unfortunately no. I've spoken to multiple agents all day and an engineer is scheduled for tomorrow. If it isn't intermittent outage, it's a massive speed decrease (currently getting 50Mbps down/3Mbps up on a Gig1 line, usually 800Mbps down/55Mbps up)
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Alexander Adair 🌙 (@AlexxAdair) reported from Glasgow, Scotland@virginmedia Literally calling to cancel my package and I can’t get through
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AR #55 (@G1NG355) reported from Glasgow, Scotland@virginmedia that's us done with you guys.. We've been a customer of 30 years and incompetent staff have completed f*cked up.
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The Lanarkshire Laird (@Lshire_Laird) reported from Motherwell, ScotlandSo @virginmedia broadband and tv appears to be down (again) for hours and their webpage to check service status is offline. I’m currently having to connect my work laptop to my personal phone just to work. This is not good!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Knapp (@KnappTweets) reported@virginmedia fix your damn WiFi, I pay like 100 a month for some bullshit that don’t work
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Andrie Nel (@nel_andrie) reported@SpinCat1 @virginmedia The entire "Virgin" is bad news!!!!. Even the gyms!!!. Stay away!!!. I had an equally bad experience...also a virgin branch
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Jamaal (@Jamaal162) reported@jonoread @ajzxne They knew owned and run by the same company.. virgin media 02… literally just a subsidiary branded to capture a different market ie the ones who are smart enough to not pay 3 to 4x the amount for the same service
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G IREL (@TJAYIREL) reported@virginmedia @KatReynolds5 hi any problems in the dublin area? internet went down at some point in the last hour.
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MrProcter (@MrProcter) reported@virginmedia Thank you. And maybe consider disabling it for World Cups, Christmas Day etc? No-one wants their telly to shut down because they've been watching it. I know you understand this. Thanks.
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A S Murray 🦔 (@AsTrubludru) reported@ZDangermouse @virginmedia If you have a decent data plan, you can use your phone as a hot spot for your smart tv. I’ve done it for an Xbox a few times when my internet went out. Games are a little slow, but Netflix and other streaming services were good when I did it.
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Brett (he/him/his) (@Bretti97) reported@mojopin1983 @virginmedia Be careful Tony. Virgin media just got a massive fine because for making it unreasonably difficult for customers to cancel their contracts
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Alexander Dumas 🏴 (@Alexand68647317) reported@DeviateDefiant @virginmedia @MoneySupermkt I had a very similar experience with them. They are only interested in new customers and not retaining the ones they already have. I left, pay a fraction of what I used to, and will never do business with them again. Great business model for going bust.
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Cieran Smith (@Cieran_Smith98) reported@DeviateDefiant @virginmedia @MoneySupermkt I left them last month after 12 years, also gone to open reach (EE) the service is far superior both the hard product and the customer service.
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Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported@virginmedia The outage was a nightmare for me, important online tasks could not be completed. Had to spend ages online trying to find a solution to jobs that could not be done offline. Managed to finally speak to someone at Virginmedia and shown how to get update some progress. Finally, I have got back online again.