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Virgin Media outages and service status in Cumbernauld, Scotland

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Cumbernauld, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 17, 2:48 PM GMT+1.
  • 65% Internet (65%)
  • 15% Wi-fi (15%)
  • 9% Total Blackout (9%)
  • 5% TV (5%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cumbernauld, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Airdrie, Bellshill, Alloa, Falkirk, Bonnybridge, and Bothwell.

CityProblem TypeReport Time
Glasgow Internet 11 hours ago
Glasgow Internet 1 day ago
Glasgow Internet 1 day ago
Motherwell Internet 2 days ago
Glasgow Wi-fi 2 days ago
Glasgow Internet 2 days ago

Nearby cities with recent reports

Glasgow

22 recent signals

11 hours ago
Motherwell

2 recent signals

2 days ago
Airdrie

1 recent signals

5 days ago
Bellshill

1 recent signals

5 days ago

Community Discussion

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Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • GlasgowThat
    That Glasgow Florida Family🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@GlasgowThat) reported from Cambuslang, Scotland

    Virgin Media @virginmedia should be investigated by Ofcom they are taking money from people while not supplying a service. They are providing a substandard service when the do supply it. Major areas of Glasgow no internet until Jan 5th. Do not join this company they are the worst

  • ChristianBunga7
    bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia The ‘step by step help’ doesn’t help. It tells me thing I already know - restart hub check connections, reset.

  • nuttynanaannie
    Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia Hi, my broadband is down again, the same result intermittent connection but I've no app access I.e netflix etc. Any idea the problem and when it will be fixed?

  • nuttynanaannie
    Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia Hi, it's been like this since last Thursday. Our Tivo box is constantly flashing and apps don't work as we have no Internet probably. Internet not worked since then. Its a real issue as we need Internet to work.

  • wolfofwhickham
    wolfofwhickham (@wolfofwhickham) reported from Glasgow, Scotland

    @virginmedia Very simple .... I never had paper billing it started and I keep getting charged for it .... and no matter what is discussed or sorted on a call wotyncustomer services it keeps getting charged. ...

  • G1NG355
    AR #55 (@G1NG355) reported from Glasgow, Scotland

    @virginmedia that's us done with you guys.. We've been a customer of 30 years and incompetent staff have completed f*cked up.

  • oletalk
    Colin M (@oletalk) reported from Glasgow, Scotland

    What's going on with @virginmedia broadband just now? Just managed to find out on 150 that they seem to be doing (emergency?) maintenance of some sort. Is this how they justify "returning to the office"?! 🤪

  • zandrayeaman
    Zandra Yeaman (@zandrayeaman) reported from Glasgow, Scotland

    @virginmedia App not giving any different info. Can you advise when the issue will be fixed? Do I receive a discount on my bill for the lack of service? 4 days now.

  • nuttynanaannie
    Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia Can anyone advise when I will have Internet. Been down since early hours and I return to work from home tomorrow. J6st says there's intermittent connection issue.

  • ironside_design
    Ironside Design (@ironside_design) reported from Kirkintilloch, Scotland

    @virginmedia Hub3.0 no problems with connection and had a few other Virgin customers say the same about connections dropping out

  • Scottish720
    Scottish (@Scottish720) reported from Skinflats, Scotland

    @virginmedia I don’t know how you can send out a letter that says our prices are going up but won’t effect you till the end of the of your current price fix /contact then we called up to enquire about it to find out it would actually go up in may absolutely ridiculous

  • LoraineRiddick2
    Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland

    @virginmedia must be the worst company in the world to sort out an issue. Can’t even say their customer service is bad, as can’t get talking to a human being!! Time for change!😤

  • AberJohnny
    John Malcolm McMenemy (@AberJohnny) reported from Denny, Scotland

    @ScotsSaboteur @DeMcbot @virginmedia Supposedly fixed then went down again.

  • nuttynanaannie
    Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia Thanks. I'll try that. When I do a status check it flags Tivo right away but shows no issues with broadband or phone when I then run a broadband check it says there's an intermittent fault in my area. !

  • dtr1984
    🏴󠁧󠁢󠁳󠁣󠁴󠁿David🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@dtr1984) reported from Glasgow, Scotland

    @virginmedia WiFi down? , app down?

  • LoraineRiddick2
    Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland

    @virginmedia any chance you can contact me regarding my house phone which hasn’t worked for 7weeks. Have written to Sunderland and spoken to robots, and constantly get told to dial 151 which I can’t as house phone line is the problem!ty

  • AlexxAdair
    Alexander Adair 🌙 (@AlexxAdair) reported from Glasgow, Scotland

    @virginmedia Literally calling to cancel my package and I can’t get through

  • RedemptionBroon
    Redemption80 (@RedemptionBroon) reported from Birkenshaw, Scotland

    @GSpellchecker @virginmedia They are rarely competent, not as bad as Vodafone but no one is. Broadband speed wise though no one is close so no interest in cancelling.

  • wilsonfkp
    Wilson (@wilsonfkp) reported from Glasgow, Scotland

    @virginmedia seems to be down in Renfrew... No internet for tonight 😭

  • naveedasghar
    Naveed Asghar (@naveedasghar) reported from Glasgow, Scotland

    @virginmedia @stephenblack32 Shocking to say the outage fix could take up to 5th Jan in Glasgow. over a week with no internet during the festive period is unacceptable. I will be cancelling my virgin fibre today.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DeniseSwif5
    Denise Swif5 (@DeniseSwif5) reported

    Virgin media Day 13 with no service #joke

  • TemporaryLocat1
    Temporary Location (@TemporaryLocat1) reported

    @virginmedia the internet has been down for 30 hours in N4, what is going on?

  • lipglossaddict
    Edgar Hans (@lipglossaddict) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @SkyLive_TV8k offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • sinbinnin
    Sinbinnin (@sinbinnin) reported

    @virginmedia We have had no TV in L22 since Saturday 11th July, outage checker has shown fix time this afternoon - just received a text to say engineer on the way, fix time now tomorrow. This is a bit more than rubbish, how do I claim compensation? (I thought it was automatic)

  • Jodie20
    Jodie Sinyor (@Jodie20) reported

    @virginmedia another let down. Waiting 5 hours for an engineer only to be told he’s rescheduled. I’ve taken a half day off work. Dreadful customer service.

  • chrisnewts
    Chris Newton (@chrisnewts) reported

    @virginmedia why is it so difficult to reduce your package. Numerous phone calls and messages and none of your employees can manage to take off items off my package. Please respond before I cancel completely. Appalling customer service.

  • StephenHampson
    Stephen Hampson (@StephenHampson) reported

    @virginmedia Do better for your customers. Take the feedback on board and amend your help pages to include the streaming box. Walk in our shoes and think how you feel when a big company treats you like dirt and still takes your money without a problem.. but you won't .

  • Yolo123Rana
    CFC._AKHI😴 (@Yolo123Rana) reported

    @virginmedia Checked everything still not working

  • Becky_Batch
    Becky (@Becky_Batch) reported

    Dealing with @virginmedia A Modern Day Horror Story May 4th: Engineer turns up to resolve a cable issue CAUSED by Virgin. ‘It’s a two person job, we will have to rearrange.’ May 21st: Waited in from 8-1pm, get a message at 1.30pm to say no one coming today

  • Jason29wctb
    jason (@Jason29wctb) reported

    @virginmedia @LDA74 First complaint was made 3/1/2023 and got worse