Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
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The latest reports from users having issues in Cumbernauld come from postal codes G67.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Alloa, Cumbernauld, Bellshill, Bothwell, Motherwell, Blantyre, Uddingston, Coatbridge, Larbert and Bonnybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Falkirk |
TV | |
| Alloa |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Joe Lappin
(@joebhoy08) reported
from
Glasgow, Scotland
@virginmedia Yesterday I was having a lot of problems, I left for work at 6.30am today it seemed fine.
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ℂ𝕙𝕣𝕚𝕤𝕥𝕠𝕡𝕙𝕖𝕣 𝕋𝕠𝕝𝕝𝕒𝕟
(@ctollan) reported
from
Motherwell, Scotland
Out @virginmedia contract ends on 1st March. Virgin are saying we need to give them 30 days and can’t cancel until 21st March. Can they hold make us stay the extra time even though our contract ends on 1st @MartinSLewis #MartinLewisMoneyShow
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big sam
(@samboardman99) reported
from
Glasgow, Scotland
@virginmedia you have the worse customer service in the world. Put on hold for 9 mins then nothing. Disgusting way to treat customers.
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Daniel Graham
(@DanielGraham26) reported
from
Falkirk, Scotland
@virginmedia tv tonight is so crap #virginmedia #sobad #Falkirk #tonight
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Andrew John Rainnie
(@AndrewRainnie) reported
from
Glasgow, Scotland
@virginmedia No thanks. I don't want to spend more money on texts just to explain how bad virgin media's customer service truly is. I'll contact CISAS.
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Heidiloo Edwards
(@HeidilooE) reported
from
Glasgow, Scotland
@virginmedia Aaaarghh 😤🤬 Just waited 15 minutes to get through, then you cut me off and then when I call back, you're closed.. Is it any wonder I want to leave.... shockingly low service levels for over 2yrs now..
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Hank Schrader
(@markmcc4) reported
from
Glasgow, Scotland
@virginmedia Definitely give the text message a go as phoning that number you provided is a terrible service.
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Andrew John Rainnie
(@AndrewRainnie) reported
from
Glasgow, Scotland
@virginmedia It's not a servicing issue. If you look at my twitter feed or my account, you will see that some numpty in your company turned our Internet off three weeks before it was scheduled. We have been without Internet for 5 ******* DAYS! Sort it out.
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JOHN C
(@decostop) reported
from
Glasgow, Scotland
@virginmedia @MoneySavingExp @TomMockridgeVM well there you go. A customer service enquiry concluded with a passive aggressive flourish. That's incredibly poor behaviour.
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Pat Cavanagh
(@MrHoopy7) reported
from
Glasgow, Scotland
@virginmedia I've been trying to Contact Some One about joing as a new customer an most of the agents are rude. As they kept Speaking in India an ridley cut me off.. How are we sippoi to join of we don't get any help
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Andrew John Rainnie
(@AndrewRainnie) reported
from
Glasgow, Scotland
@virginmedia I HAVE SPOKE TO THEM! THEY SAID IT WOULD TAKE THREE ******* DAYS TO FIX THEIR MISTAKE. IT'S NOW FIVE!!!!! WORST. COMPANY. EVER.
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Ang
(@AngSimLJS68) reported
from
Glasgow, Scotland
@Hughesy48 @virginmedia You’d think they would be embarrassed and respond ASAP. FB it too...see if their customer service kicks in at that. Go get a deal with Sky 😉
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia This is totally unacceptable&is shocking customer service from you,I have wasted literally hours on webchat &still not resolved.Ticket No: P009177306 raised for this.Can u resolve this&ensure my billing is correct on system&I don't get £7.50 monthly charge texts/emails re this.😡
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Gillian
(@GillianLW6) reported
from
Cumbernauld, Scotland
@virginmedia Thank you for your response. I will look into this. I appreciate this is not Virgin Mobiles fault and the bad experience is because of Yodel but, I am a VM customer not a Yodel customer. I am hoping to receive the phones today but not too confident. Thanks.
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Gillian
(@GillianLW6) reported
from
Cumbernauld, Scotland
Ordered 2 new phones from @virginmedia on Thursday. @YodelOnline were due to deliver on Friday. No attempt made Fri or Sat after waiting in all day. About 8 conversations with yodel and virgin later and I’m now told it will be tomorrow. Yodel are the worst company to deal with 😡
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Billy McDiarmid 🏴 🇪🇺
(@BillyMcDiarmid) reported
from
Glasgow, Scotland
So @virginmedia still issue cheers for refunds. You ain’t NTL any more guys, so your banking processes should be from when they existed. @Sarah_Mone
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CK
(@CKTheFlyingScot) reported
from
Falkirk, Scotland
So my tivo is being mega slow, ****** up recordings and crashes just from changing the channel...@virginmedia
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JOHN C
(@decostop) reported
from
Glasgow, Scotland
@virginmedia @MoneySavingExp @TomMockridgeVM As I explained before, there is no complaint therefore the COP is not relevant.
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David McGuire
(@davidmcguire84) reported
from
Kirkintilloch, Scotland
@virginmedia why do your staff continually tell me that problems with the virgin go app will be fixed tomorrow and it never is ! It’s pointless calling your centres !!!!!
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Jazza
(@jmilprint) reported
from
Glasgow, Scotland
@virginmedia No 4HD as stated, never mentioned BBC, Started asking for a pin number half way through a show. Then stated FourHD not available on Virgin. Working now however.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Angie Caufield
(@CaufieldAngie) reported
@virginmedia hi getting pretty cross here! Been having really crap wifi, weak signal, constantly changing between 2g and 5g or switching off. How the hell do I get a hold of virgin
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Jade Marsh
(@shiro_ookami) reported
@virginmedia first call took me 50 mins to get through. Said it was my router. Had to go collect an old hub from my dads. On hold an hour so far waiting for someone to answer to configure the hub! Don’t believe for one second the issue was with my first hub anyway! Pathetic
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Gaz Big
(@Gazzalatic) reported
@virginmedia bout to let me down again with their joke WiFi. Baths running xhamster selection made yet I’m having to use my data. A tug is not the same with buffering ffs. Sort it out so I can sort myself out 👍
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Angela Beswick
(@angieBeswick) reported
Has anyone else co e across virginmedia's appalling customer service. They have lost my elderly farthers payment, keep sending bills but refuse to acknowledge emails about the payment with a copy of the receipt attached. I think a move to sky is on the cards
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PulisicSZN
(@technicalpuli2) reported
@virginmedia Would u like to fix my WiFi?
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Miles Richardson
(@milesrichardson) reported
@virginmedia Long time customer with two addresses. I need to cancel service at once of them but am out of country and cannot call. Please contact me with an email where I can send case details for cancellation. It is wrong to require phone call to cancel service.
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willaur
(@willaur) reported
@Smudgers2020 @virginmedia I’ve got nothing at all from them, no account number **** all. I can’t register online.
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Martin Brammer
(@MartinBrammer) reported
Fun afternoon trying to communicate with @virginmedia Only two hours fifteen minutes now awaiting a response online....an agent might take up to 45 minutes they say....maybe just cancel my direct debit, that usually gets a response
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Chandrasekhar
(@sekharchandu78) reported
@virginmedia I really need assistance on my broadband. I tried calling but can’t speak to anyone. My broadband is down from this morning and not sure what is the issue. Tried booking an engineer online but I can only get someone see on Saturday. This is too late. HELP
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katiebhirdie1888
(@KATIEGHIRLS) reported
@virginmedia I have spoke to numerous people today but each one passes me to another department then disconnect the call! How about you do the right thing and take details to call me and then get the issue resolved rather than another worthless apology to a customer on social media