Virgin Media outages and service status in Cumbernauld, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 4 outage signals in the last 24 hours around Cumbernauld, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 21, 7:26 AM GMT+1.
- Internet (65%)
- Wi-fi (17%)
- Total Blackout (8%)
- TV (5%)
- E-mail (5%)
- Phone (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 21: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cumbernauld, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Airdrie, Bellshill, Alloa, Falkirk, Bonnybridge, and Bothwell.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 5 hours ago |
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Glasgow
|
Internet | 20 hours ago |
|
Glasgow
|
23 hours ago | |
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Glasgow
|
Internet | 23 hours ago |
|
Glasgow
|
Internet | 1 day ago |
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Glasgow
|
Internet | 2 days ago |
Nearby cities with recent reports
23 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Mhairi Phillipson 💙 (@lucken_fiddler) reported from Glasgow, Scotland@virginmedia I have had no broadband in G75 8 area of East Kilbride since 10.30pm on 3/11. We've had 4 rolling fix times which now says 14.15 today. tried your WhatsApp - told you are not taking anymore fault reports. Can you give honest fix time please?
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Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland@virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!
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Zandra Yeaman (@zandrayeaman) reported from Glasgow, Scotland@virginmedia No, it keeps saying check for updates but there is no update and issue with the broadband not changed. This is day 4.
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bristian cungay (@ChristianBunga7) reported from Glasgow, ScotlandHey @virginmedia it’d be pretty cool if you guys fixed my internet at some point. Like i know I’ve only spent £30 trying to call you guys and I did get to speak to this nice angry man on your support line who hung up on me immediately (which is a bargain)
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AR #55 (@G1NG355) reported from Glasgow, Scotland@virginmedia Well that's another inconvenience. I can't put into the limited characters what we've been through since Friday with your service.
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wolfofwhickham (@wolfofwhickham) reported from Glasgow, Scotland@virginmedia Weeks ago and everyone nothing shows on the tracking.... its a basic issue that needs resolving can u assist direct ? Need to have some good service from you as today this will be putting people off and I'm certainly not recommending you as it stands
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Naveed Asghar (@naveedasghar) reported from Glasgow, Scotland@virginmedia @stephenblack32 Shocking to say the outage fix could take up to 5th Jan in Glasgow. over a week with no internet during the festive period is unacceptable. I will be cancelling my virgin fibre today.
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Jitendra Pathariya🇮🇳🏴 (@jpathariya) reported from Glasgow, ScotlandCan you please check and help to sort this out? It's really disappointing that wrong information was provided to me to take my consent for upgrade. If I knew the correct benefits, I would have explored other options. @virginmedia
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Graeme Turner 🏴 🇮🇹 (@gturner1969) reported from Glasgow, Scotland@virginmedia absolutely zero signal in Glasgow G20 area. No channels are showing???
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Eilidh Grant (@alesbales) reported from Glasgow, Scotland@reganj3 @virginmedia That's not good.. so rude.. hope you get somewhere with it all soon
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Tony McCaffery (he/they) (@tonymccaffery) reported from Glasgow, ScotlandHey @virginmedia, can you help please? I’ve never plugged a landline phone to my router since becoming a customer. (I never needed one til now). So I just took the voip/landline adapter out the box and it’s broken. How do I get a new one so that I can plug in a landline? Thanks.
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AR #55 (@G1NG355) reported from Glasgow, Scotland@virginmedia that's us done with you guys.. We've been a customer of 30 years and incompetent staff have completed f*cked up.
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David A (@tofolo_1) reported from Glasgow, Scotland@virginmedia how do I contact the help team? Recently joined and trying to setup billing / online account says to call you. But 0345 is 30p a minute. Can't find webchat, can't find text thing, don't have a live landline yet. I can access the dark web easier!
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Louise Hamilton (@louham74) reported from Grangemouth, Scotland@virginmedia your customer service is shocking! A sure way to loose customers 🤬🤬🤬
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Arek Kwapis (@AG_Developer) reported from Falkirk, ScotlandGod damn it @virginmedia, another day another outage. This is becoming a really really sick joke. Just because most people sleep at night doesn't mean others like me don't have work to do
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Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland@virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!!!!!!!!!!!!
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Louise Hamilton (@louham74) reported from Grangemouth, Scotland@virginmedia I just phoned again and was told they cannot order for me. So close to just cancelling this shoddy service 🤬
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Jamboross98 🇱🇻🏴 (@rrm53p1970) reported from Bishopbriggs, Scotland@virginmedia you have the worst streaming service EVER. Thinking of quitting you, because it's 💩
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That Glasgow Florida Family🏴🏳️🌈 (@GlasgowThat) reported from Cambuslang, ScotlandVirgin Media @virginmedia should be investigated by Ofcom they are taking money from people while not supplying a service. They are providing a substandard service when the do supply it. Major areas of Glasgow no internet until Jan 5th. Do not join this company they are the worst
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Craig McArdle (@HoMcArdle) reported@LutzSchueler How about just getting one service that works @virginmedia Profit over customers. No service + charging customers = instant profit. Well done you
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THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@RevQntmBigfoot) reported@sephiroth17181 @virginmedia Current ISP only supplies Eero routers & they are terrible but have to keep one on hand in case external connection drops to optical box as they won’t even raise an issue unless their router connected (configured it so don’t have to change anything on the network if have to)
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Mark Ebdon (@hairymaul) reported@virginmedia any broadband issues in B91? Mine just packed up
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Virgin Media News (@VirginMediaNews) reportedThe US military has launched an eighth night of air strikes on Iran after Tehran attacked a US military base in Jordan. Two American service members died, while a third was listed as missing in action. The US military says the strikes are designed to further degrade Iran’s ability to threaten commercial ships in the Strait of Hormuz. 📺 More on Virgin Media PLAY
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Paul Aubrey (@ThePaulAubrey) reported@phil66uk @virginmedia You aren’t alone internet has been spotty today and now completely down @virginmedia
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Zohra Belabed (@zohra_belabed) reported@virginmedia another outage 24hrs of intermittent signal. When are you going to fix it
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Phil66 (@phil66uk) reported@virginmedia What in the hell is going on with TV your page now saying wont be fixed until 22nd so that be a week with no TV what is the problem want so detail and why is my next door neighbour TV fine had no problms????? and Net now statting to go up and down time to time so what going on ??
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Brett (he/him/his) (@Bretti97) reported@mojopin1983 @virginmedia Be careful Tony. Virgin media just got a massive fine because for making it unreasonably difficult for customers to cancel their contracts
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Top Cat (@SpinCat1) reported@virginmedia I have heard from a distressed customer who’s having their correspondence CONTINUALLY ignored by your CEO’s office AND your “resolutions” office. You have also decided to substantially increase their monthly payments before their contract has ended. UNACCEPTABLE!!
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Harry Ashton (@TheHashton) reported@DeviateDefiant @virginmedia @MoneySupermkt I regularly threaten to cancel on renewal, instead of paying £80-85+ or whatever they want me to pay I get it for £30ish. I've been doing that for a decade now but it's just annoying if you miss a month or so. Gonna look into Openreach through