Virgin Media outages and service status in Cumbernauld, Scotland

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cumbernauld, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Airdrie, Alloa, Bellshill, Motherwell, Falkirk, Bonnybridge, Bothwell, Viewpark, Blantyre, Cumbernauld, Coatbridge, Larbert, and Uddingston.

City	Problem Type	Report Time
Glasgow	Internet	13 hours ago
Glasgow	Internet	15 hours ago
Glasgow	Internet	1 day ago
Glasgow	Internet	1 day ago
Glasgow	Total Blackout	2 days ago
Glasgow	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

• 
  Banjo (@Chban1967) reported 6 seconds ago from Glasgow, Scotland

  @virginmedia The point is the contract sent out on 15th Aug wasn't what was agreed when challenged I got put on the virgin no customer service merry-go-round which due to our personal circumstances i had to give up u are an absolute rotten company ur service agent admitted this was appalling

• 
  Anne Marie McPhee (@nuttynanaannie) reported 3 minutes ago from Motherwell, Scotland

  @virginmedia Thanks. I'll try that. When I do a status check it flags Tivo right away but shows no issues with broadband or phone when I then run a broadband check it says there's an intermittent fault in my area. !

• 
  Bee 🍀💚 !! (@celticghirl_bee) reported 5 minutes ago from Motherwell, Scotland

  @virginmedia Your WiFi is absolutely horrendous. Sick of phoning about it. Got a booster and honestly it's made no difference whatsoever. Working from home and constantly being cut off when in meetings. Going to cost me my job at this rate. Ongoing issues for months. Ridiculous

• 
  Loraine Riddick (@LoraineRiddick2) reported 5 minutes ago from Glasgow, Scotland

  @virginmedia I’ve phoned numerous times and had to hang up as constantly kept waiting, but will try again this evening when it might be easier to speak to someone

• 
  bristian cungay (@ChristianBunga7) reported 6 minutes ago from Glasgow, Scotland

  @virginmedia He treated me like I was stupid. Turned it off and on again and replugged the wires, he replaced the box and left. I mean I am stupid but there really was no need @virginmedia

• 
  Arek Kwapis (@AG_Developer) reported 12 minutes ago from Falkirk, Scotland

  Come on @virginmedia, this is getting ridiculous now. Been without Internet for over 24hrs - ever since yesterday's maintenance at 9am. Still not got my Oomph unlimited data to help ease the pain either and no ETA on fix. This is beyond silly.

• 
  Dave (@savcabb) reported 13 minutes ago from Falkirk, Scotland

  Sick of @virginmedia broadband. Constantly goes down for no reason. WiFi glitches but of course you phone and it’s never there fault Not as if it’s cheap either at over £50 a month #timeforachange #frustrated

• 
  Spike (@Spike61987764) reported 16 minutes ago from Harthill, Scotland

  @virginmedia Not hard enough. 20 hours and 20 minutes without television and broadband which I pay dearly for and that's the best you can say. Time for compensation for no service and move away from @virginmedia to someone more reliable and actually cares a little about customer service

• 
  Alexander Adair 🌙 (@AlexxAdair) reported 20 minutes ago from Glasgow, Scotland

  @virginmedia It wont even let me run a speed test. When I go to status check it says no problem found but when I call I says intermittent issues??

• 
  princealbertofmonaco (@WeeLemLug) reported 20 minutes ago from Glasgow, Scotland

  @virginmedia An absolute joke of call , Your advisor just told me to cancel my full contract !! He was laughing and joking with people whilst on the call to me , Can someone please call me ?

• 
  The Lanarkshire Laird (@Lshire_Laird) reported 21 minutes ago from Motherwell, Scotland

  Hi @virginmedia after 2 weeks of repeated calls and being promised a new remote ordered each time when it wasn’t, I finally reached a customer service agent called Maciej Betnat who took the time yesterday and today to help. He is great & I want to see that this is recognised. 👏🏻

• 
  Declan Robb🍀 (@DeclanRobb) reported 28 minutes ago from Airdrie, Scotland

  @virginmedia absolute joke , internet not working again

• 
  Louise Hamilton (@louham74) reported 29 minutes ago from Grangemouth, Scotland

  @virginmedia I just phoned again and was told they cannot order for me. So close to just cancelling this shoddy service 🤬

• 
  bristian cungay (@ChristianBunga7) reported 29 minutes ago from Glasgow, Scotland

  @virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom

• 
  Redemption80 (@RedemptionBroon) reported 34 minutes ago from Birkenshaw, Scotland

  @GSpellchecker @virginmedia They are rarely competent, not as bad as Vodafone but no one is. Broadband speed wise though no one is close so no interest in cancelling.

• 
  Kirsty Learmonth (@kl7582) reported 39 minutes ago from Glasgow, Scotland

  @virginmedia Trying to get help with tv box, no online help through the live chat? Can you assist please

• 
  Anne Marie McPhee (@nuttynanaannie) reported 40 minutes ago from Motherwell, Scotland

  @virginmedia OK. That's fine . Every time I service check my broadband it tells me there's a fault in my area and its being investigated and to come back in 24 hours and it will be looked into but when I do this it just gives the same response . Its very confusing. And not very helpful at.

• 
  bristian cungay (@ChristianBunga7) reported 44 minutes ago from Glasgow, Scotland

  @virginmedia The checks tell me there are issues. regardless I don’t really care about wider issues in my area. I’ve been sent in a loop for the past month and it’s still broken, I’ve been paying for this time and not receiving a service - this is not the first time either @Ofcom

• 
  Zandra Yeaman (@zandrayeaman) reported 49 minutes ago from Glasgow, Scotland

  @virginmedia No, it keeps saying check for updates but there is no update and issue with the broadband not changed. This is day 4.

• 
  Pauline Campbell (@pollyc15) reported 57 minutes ago from Cambuslang, Scotland

  @virginmedia you cancel my netflix subscription as well as other customers.i start WhatsApp message and 4 hours later you offer me a worse off package. Do you add VAT to the 13.99 you charge me

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Some-Nick1976 (@Some_Nick1976) reported 17 minutes ago

  @virginmedia It happens almost every evening from around 8pm to 9.30pm. It is also quite poor on a Sunday afternoon for a number of hours.

• 
  Cathal O'Donoghue (@donoghue_cathal) reported 18 minutes ago

  @adrianweckler Bbc sounds app is blocked but one can access all bbc stations via website and virgin media tv. Some premier league games are geo blocked on bbc 5 live but available live on world service

• 
  James Robertson (@JameskRobbo) reported 19 minutes ago

  @virginmedia I’m forever wasting my time trying to cancel my service but because the email is old and I can’t access it, you can’t do anything

• 
  Andrew Urquhart (@andrewiurquhart) reported 19 minutes ago

  Yep agree @virginmedia are the worst company. Damage property, waste customers time & lie!!! Bunch of cowboys

• 
  Nicky P. Smalley (@Nicky_P_Smalley) reported 21 minutes ago

  @virginmedia It’s been nearly 2 weeks now. Drop ops/low speeds are still continuing in s63. I keep getting texts saying you’ve identified the problem and sending someone out, but all that happens is you change date of when it’ll be fixed, but fix it you have not!

• 
  Anand Gupta (@anandcheam) reported 24 minutes ago

  Hi @virginmedia do not mess up internet connection on Mexico game. I have friends coming over. Sort out whatever issues you have to before that !!! I have been customer for 10 years but will migrate if you mess up this time !!

• 
  S.U (@SU__Crypto) reported 28 minutes ago

  @HayekAndChips @virginmedia @MartinSLewis Can never sign in also to Virgin. Absolute BS. Same ordeal I had. £70 package, contract finished, £230 it went to. Cancelled. Then got it for £72.

• 
  Ali@Makely (@MakelyStudio) reported 33 minutes ago

  10+ years. 50M+ users. £11M+ revenue impact. Mercedes. Citibank. Sky. Virgin Media. NatWest. Here's what I learned: Bad product flows can cost thousands, or even millions, in lost revenue. Regardless of company size. What kills conversions in big-name products does the same for startups: - Onboarding that loses people in the first 60 secs - Pricing pages that confuse instead of convert - Sign-up flows that cause decision fatigue I’ve seen that when you fix these - you get more from the traffic you already have. Now I build those same systems for funded startups - so they keep the users they've already paid to get.

• 
  Bhavin (@Bhavinmaru2020) reported 35 minutes ago

  @virginmedia There is no resolution time given, so that’s why i am escalating. If this continues I will want to what procedure make formal complaint and get issue fixed.

• 
  mark teasel💙💙💙 (@Mteasel67) reported 35 minutes ago

  @virginmedia is your website down at all ? , I'm trying to look at some links you sent me earlier ( via X) and all I get is an error message 403 forbidden 🤔