Virgin Media outages and service status in Cumbernauld, Scotland
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 7 outage signals in the last 24 hours around Cumbernauld, including 7 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 8, 12:17 PM GMT+1.
- Internet (67%)
- Wi-fi (13%)
- Total Blackout (8%)
- TV (6%)
- E-mail (5%)
- Phone (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 8: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cumbernauld, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Airdrie, Alloa, Motherwell, Falkirk, Bonnybridge, Bothwell, Viewpark, Blantyre, Cumbernauld, Coatbridge, Larbert, and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 6 minutes ago |
|
Glasgow
|
Internet | 2 hours ago |
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Glasgow
|
Internet | 14 hours ago |
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Glasgow
|
TV | 15 hours ago |
|
Glasgow
|
Internet | 15 hours ago |
|
Glasgow
|
Internet | 18 hours ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Colin M (@oletalk) reported from Glasgow, ScotlandWhat's going on with @virginmedia broadband just now? Just managed to find out on 150 that they seem to be doing (emergency?) maintenance of some sort. Is this how they justify "returning to the office"?! ๐คช
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james parrott (@jamespa98970524) reported from Glasgow, Scotland@virginmedia unable to get a contact number, internet has been down for 2 days. Online only offers technician for Wednesday 27thโฆ both work from home !!! HELP
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FD (@F_Dev1888) reported from Falkirk, Scotland@virginmedia They said credit will be applied but canโt do it just now as the system is down. ๐ค @Ofcom
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Krisy ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ ๐ฌ๐ง (@KrisyFaeGlesga) reported from Glasgow, ScotlandI ******* hate @virginmedia these clowns are worse than council workers!! Thank **** I cancelled
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Louise Hamilton (@louham74) reported from Grangemouth, Scotland@virginmedia your customer service is shocking! A sure way to loose customers ๐คฌ๐คฌ๐คฌ
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๐๐๐ง๐จ๐ฉ๐ฎ ๐พ๐๐๐ก๐ข๐๐ง๐จ ๐ซง (@kchalmers_x) reported from Kirkintilloch, Scotland@virginmedia not had wifi since last night, bills paid so issue is on your endโฆ whatโs going on?
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Karen Sime ๐ #TeamNHS (@Karencrafts) reported from Glasgow, Scotland@MargMarvelous @virginmedia I know. Virgin is down in Glasgow but I still need a new hub as the reset button on mine is broken. Iโve been going in circles on the app and website for the best part of an hour. A simple email address would have resolved it in 5 minutes!
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Lady Ra_Bleather๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐บ๐ฆ (@ra_bleather) reported from Motherwell, Scotland@virginmedia After spending hours trying to get through to you yesterday on the phone I raised a complaint about that. Solution this morning? โCall usโ is this a joke? Are u so think? #dreadfulservice
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Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia For the past 5 days I've had limited Tivo use and no access to apos at all in Ml15hd also no Internet 90%of the time. Virgins site says they're working in my area to fix this by 20th October. So will I get a reduction on bill for a week of no service.
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Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland@virginmedia I'm trying to contact the customer care number but I'm told thar calls are not being connected to that number (789) I'm then told to call 789 to speak to a team member...
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princealbertofmonaco (@WeeLemLug) reported from Glasgow, Scotland@virginmedia An absolute joke of call , Your advisor just told me to cancel my full contract !! He was laughing and joking with people whilst on the call to me , Can someone please call me ?
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Arek Kwapis (@AG_Developer) reported from Falkirk, ScotlandGod damn it @virginmedia, another day another outage. This is becoming a really really sick joke. Just because most people sleep at night doesn't mean others like me don't have work to do
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David A (@tofolo_1) reported from Glasgow, Scotland@virginmedia Perhaps if you read my messages? 1st message said I don't have a land line. 0345 is 30p a minute on O2 PAYG (your merger partner) This is a sign of customer service to come. I will cancel before my connection date. Thanks for confirming my fears about virgin.
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Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia Hi, thank you for replying. I can't see where to register. I did another service check and it says an intermittent service fault is affecting my area. But gives no guidance/option to register for loss of service. Guidance please.
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Graeme Turner ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ ๐ฎ๐น (@gturner1969) reported from Glasgow, Scotland@virginmedia absolutely zero signal in Glasgow G20 area. No channels are showing???
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Redemption80 (@RedemptionBroon) reported from Birkenshaw, Scotland@GSpellchecker @virginmedia They are rarely competent, not as bad as Vodafone but no one is. Broadband speed wise though no one is close so no interest in cancelling.
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AR #55 (@G1NG355) reported from Glasgow, Scotland@virginmedia Now we're looking at alternative suppliers as we're absolutely disgusted. Loyal customer for 30plus years.. Thousands upon thousands spent.. For what?
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Iain Montgomery (@H0raceWimp) reported from Dennistoun, Scotland@virginmedia What am I supposed to do when your systems fail and there is no-one to contact for a fix?
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Dave (@savcabb) reported from Falkirk, ScotlandSick of @virginmedia broadband. Constantly goes down for no reason. WiFi glitches but of course you phone and itโs never there fault Not as if itโs cheap either at over ยฃ50 a month #timeforachange #frustrated
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Joan Murdoch (@ThistleTigger) reported from Dennistoun, Scotland@virginmedia No, it's not fixed. Same thing happening now as it did yesterday. Alexa cannot connect to Internet, yet my phone can. Echo Dot has been checked and is fine so problem is with @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan๐ซถ๐ฝ (@JunoHardt) reported@virginmedia your WiFi is dog ****. Every day thereโs a new issue. Sort it out.
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Paul Wingrove (@paul_wingrove) reported@virginmedia and quite rightly VM have been heavily fined. Anyone who has ever contacted VM knows what bastards their customer service ppl can be.
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Ailsa (@Ailsa56202286) reported(Part 2/4)It absolutely wasn't. As five medical students finishing university and being dispersed across the country, there was no practical way to continue using Virgin Media. We called to cancel... and were hit with a ยฃ450 early termination charge. We simply couldn't afford it
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Shaun (@shauny67) reported@virginmedia @StevePi15233586 The issue would be their servers potentially blocked the account for some reason like too manh attempts to loginSuggest forget Virgin Mail set up a Gmail account & when finally get in forward to Gmail in meantime send the people that would contact you the new Gmail email address
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UTV1874 (@neiloco76) reported@virginmedia Haha no thanks, no followers and only been on here since this month, how ****** stupid do you think I am, email and phone number, nah do one scammer ๐๐๐
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๐ฏ๐๐๐๐๐๐๐๐๐ (@Deanobagio) reported@virginmedia And now its down again. This is constant.
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Gem๐งฃ (@gems_endgame) reported@EE How would I go about raising a complaint? Iโve spoken to Virgin Media who have said this happens a lot with EE putting through broadband or checking when no permission is given or basing an upgrade deal on it. Store didnโt want to know.
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Keivin Crane (@kcranebda) reported@virginmedia At you can see, attention to detail has been missed within this response. My name is spelled wrong. Why am I not surprised. Iโve contacted their customer service 4 times and even walked into stores. It is still not resolved. They should reach out to me. #not-impressed
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Corax (@Refan80) reported@virginmedia you are down in my area yet again. I get pushed to WhatsApp to chat about the problem and you don't reply to me there. Your service has been getting steadily worse. I doubt I will renew with you when the contract is up.
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NTANTU (@NtantuNow) reported@virginmedia im leaving you lot, still not sorted the signal issue in my area. Its been nearly a week of this! poor!