Virgin Media outages and service status in Cumbernauld, Scotland

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cumbernauld, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Falkirk, Airdrie, Bellshill, Alloa, and Bonnybridge.

City	Problem Type	Report Time
Glasgow	Internet	11 hours ago
Glasgow	Internet	24 hours ago
Glasgow	Total Blackout	1 day ago
Glasgow	Wi-fi	1 day ago
Motherwell	Phone	1 day ago
Glasgow	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

• 
  Arek Kwapis (@AG_Developer) reported 1 minute ago from Falkirk, Scotland

  @virginmedia Is there any ETA on issue resolution?

• 
  Willem_Wikkelspies (@spongebath63) reported 5 minutes ago from Dennistoun, Scotland

  @virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!

• 
  Anne Marie McPhee (@nuttynanaannie) reported 7 minutes ago from Motherwell, Scotland

  @virginmedia Hello I have no tv service and also cannot get into my account to do service check. ML1 5HD area of Motherwell. Channels are all pixelated and sound affected.

• 
  Algerish Lass 🏴󠁧󠁢󠁳󠁣󠁴󠁿💚 (@NasceraMahria) reported 8 minutes ago from Airdrie, Scotland

  @virginmedia honestly your service is shite

• 
  AR #55 (@G1NG355) reported 8 minutes ago from Glasgow, Scotland

  @virginmedia Well that's another inconvenience. I can't put into the limited characters what we've been through since Friday with your service.

• 
  Anne Marie McPhee (@nuttynanaannie) reported 9 minutes ago from Motherwell, Scotland

  @virginmedia Thanks. I'll try that. When I do a status check it flags Tivo right away but shows no issues with broadband or phone when I then run a broadband check it says there's an intermittent fault in my area. !

• 
  AR #55 (@G1NG355) reported 11 minutes ago from Glasgow, Scotland

  @virginmedia Yes, we got our package reduced.. And was quoted a price for basic TV, phone line and WiFi.. We received an email confirming this but upon receiving this our TV services was disconnected. On the email it stated that no TV service was included, upon calling up.. We were told this

• 
  Redemption80 (@RedemptionBroon) reported 20 minutes ago from Birkenshaw, Scotland

  @GSpellchecker @virginmedia They are rarely competent, not as bad as Vodafone but no one is. Broadband speed wise though no one is close so no interest in cancelling.

• 
  The Lanarkshire Laird (@Lshire_Laird) reported 22 minutes ago from Motherwell, Scotland

  So @virginmedia broadband and tv appears to be down (again) for hours and their webpage to check service status is offline. I’m currently having to connect my work laptop to my personal phone just to work. This is not good!

• 
  Loraine Riddick (@LoraineRiddick2) reported 24 minutes ago from Glasgow, Scotland

  @virginmedia How can I phone 151 when my phone line isn’t working! And yes, I’ve dialled the 0345 number on many occasions yet still can’t speak to anyone!!no doubt I will hear from you when I cancel my direct debit and move to another supplier!

• 
  Wilson (@wilsonfkp) reported 27 minutes ago from Glasgow, Scotland

  @virginmedia I guess it's being restored, I'm on a wired connection and last night and early this morning was like connecting and disconnecting, a bit unstable but I guess your team is working on it

• 
  bristian cungay (@ChristianBunga7) reported 29 minutes ago from Glasgow, Scotland

  @virginmedia He treated me like I was stupid. Turned it off and on again and replugged the wires, he replaced the box and left. I mean I am stupid but there really was no need @virginmedia

• 
  Loraine Riddick (@LoraineRiddick2) reported 32 minutes ago from Glasgow, Scotland

  @virginmedia I’ve phoned numerous times and had to hang up as constantly kept waiting, but will try again this evening when it might be easier to speak to someone

• 
  Andrew Bradley (@AndrewTOG) reported 33 minutes ago from Glasgow, Scotland

  Well no @F1 the. Thanks to @virginmedia failing and not connecting. No customer support open and no response online… what dark age company is this ?

• 
  bristian cungay (@ChristianBunga7) reported 45 minutes ago from Glasgow, Scotland

  Hey @virginmedia it’d be pretty cool if you guys fixed my internet at some point. Like i know I’ve only spent £30 trying to call you guys and I did get to speak to this nice angry man on your support line who hung up on me immediately (which is a bargain)

• 
  Naveed Asghar (@naveedasghar) reported 45 minutes ago from Glasgow, Scotland

  @virginmedia @stephenblack32 Shocking to say the outage fix could take up to 5th Jan in Glasgow. over a week with no internet during the festive period is unacceptable. I will be cancelling my virgin fibre today.

• 
  AR #55 (@G1NG355) reported 46 minutes ago from Glasgow, Scotland

  @virginmedia Now we're looking at alternative suppliers as we're absolutely disgusted. Loyal customer for 30plus years.. Thousands upon thousands spent.. For what?

• 
  james parrott (@jamespa98970524) reported 52 minutes ago from Glasgow, Scotland

  @virginmedia unable to get a contact number, internet has been down for 2 days. Online only offers technician for Wednesday 27th… both work from home !!! HELP

• 
  Hugh Moan 💙 (@weeshug72) reported 54 minutes ago from Glasgow, Scotland

  @virginmedia why just you just call me under the guise of "offering me a discount on my services" then offer me a deal that means me paying for an extra service I don't currently use or want?

• 
  Declan Robb🍀 (@DeclanRobb) reported 60 minutes ago from Airdrie, Scotland

  @virginmedia absolute joke , internet not working again

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  charles Ψ (@devilsaviour_) reported 6 minutes ago

  @falterface I had virgin media wifi as a kid that **** was so shite 😭😭😭

• 
  Kate (@CallForCries) reported 6 minutes ago

  @virginmedia intermittent service for 24 hours.

• 
  Ravi Pal (@ravipal1214) reported 12 minutes ago

  I gave you my proposed resolution three times, two working pods shipped together, pre activated and 50% off until both function as am losing productivity and your service isn’t useful for my work. @virginmedia since I have been asked to cancel- I don’t think that proposal matters anymore.

• 
  Trina S 💙 (@BrownEyedGirlGB) reported 12 minutes ago

  @virginmedia Resolution estimate was 15:08. It’s not intermittent it’s totally out and the resolution estimate has moved 4 times and is now tomorrow evening. Right above the service status issue box is a box saying it’s time to renew, look at contract options. No chance. 4/4.

• 
  christopher Gunn (@christo43383549) reported 14 minutes ago

  @RichardMorrow10 @virginmedia Good luck with thay mate virgin are terrible with it i lost 2 days of Internet and 2 days work when WFH had to use my phone data sadly but they basically said , get on with it ...

• 
  Yogendra Singh (@Yogendras41) reported 15 minutes ago

  @virginmedia It's always broadband issue in Mansfield Uk almost every month 2 or 3 days why I am paying bill if always has the issues so NOT RECOMMENDED FOR ANY NEW USER go with another broadband services

• 
  Iain Sykes (@iainsykes2014) reported 16 minutes ago

  @virginmedia appalling service, since I logged a complaint over a week ago, no one has responded at all. I even messaged you via X and the conversation on your side has run dry.

• 
  Breakaway (@McCourt2010) reported 17 minutes ago

  Just renewed M350 package with you; £36.00 but new customers can get the same for £28.99!! Been a loyal customer for 14 years; your call centre wouldn't budge - one even quoted £31.00 but the next person contacted said there was no record of this! Disappointed. @virginmedia

• 
  Jacqueline Bolton (@JacquelineBolto) reported 18 minutes ago

  @virginmedia How do I report the broadband outage? You chatbot is hopeless

• 
  Alex Davies (@daviesa02) reported 20 minutes ago

  @virginmedia can I DM regarding an issue I am having with an online form?