Virgin Media outages and service status in Cumbernauld, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Virgin Media generated 27 outage signals in the last 24 hours around Cumbernauld, including 27 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 14, 11:33 AM GMT+1.
- Internet (51%)
- TV (20%)
- Wi-fi (12%)
- Total Blackout (10%)
- E-mail (6%)
- Phone (1%)
The latest reports from users having issues in Cumbernauld come from postal codes G67 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cumbernauld, Scotland
The most recent Virgin Media outage reports came from the following cities: Cumbernauld, Bellshill, Glasgow, Falkirk, Motherwell, Blantyre, Bonnybridge, Coatbridge, Alloa, Airdrie, Bishopbriggs, Bothwell, and Grangemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk
|
TV | 2 minutes ago |
|
Falkirk
|
TV | 6 minutes ago |
|
Cumbernauld
|
TV | 8 minutes ago |
|
Bellshill
|
TV | 11 minutes ago |
|
Glasgow
|
TV | 12 minutes ago |
|
Falkirk
|
TV | 13 minutes ago |
Nearby cities with recent reports
32 recent signals
7 recent signals
4 recent signals
3 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia Hi, thank you for replying. I can't see where to register. I did another service check and it says an intermittent service fault is affecting my area. But gives no guidance/option to register for loss of service. Guidance please.
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Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported from Glasgow, Scotland@virginmedia broadband and TV down for 12 hours, having to tether to my mobile so that I can work from home today. 🙁
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bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland@virginmedia As I said earlier, I’ve had no internet for the past month and continue to be charged. I can’t use most of your support services as I’ve never been sent any of my customer information @virginmedia
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Banjo (@Chban1967) reported from Glasgow, Scotland@virginmedia The point is the contract sent out on 15th Aug wasn't what was agreed when challenged I got put on the virgin no customer service merry-go-round which due to our personal circumstances i had to give up u are an absolute rotten company ur service agent admitted this was appalling
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AR #55 (@G1NG355) reported from Glasgow, Scotland@virginmedia Well that's another inconvenience. I can't put into the limited characters what we've been through since Friday with your service.
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Alexander Adair 🌙 (@AlexxAdair) reported from Glasgow, Scotland@virginmedia Literally calling to cancel my package and I can’t get through
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rach ✨ (@seawxy) reported from Motherwell, Scotlandbeen trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of house 🖕🏽
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David A (@tofolo_1) reported from Glasgow, Scotland@virginmedia Are you kidding? I am not paying 30p a minute to call you. The contact us page says webchat but no link? It also says some text service but no number? Are you also just making it impossible to get in touch. If this becomes any harder to set up billing I will cancel....
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Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland@virginmedia There is no dial tone and I’ve tried another phone and line is still dead, so it must be the socket that is broken. I’m out now until 1230 if someone can arrange even a web chat as it’s almost 2 months without phone.. Ty
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ChrisyCee90 🏴 (@ChrisyCee90) reported from Glasgow, Scotland@BillbobGaming @virginmedia Nope. It's pissed me ******** off as I was really looking forward to it! I've been waiting 2 weeks to find out what was in this castle 😭
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Louise Hamilton (@louham74) reported from Grangemouth, Scotland@virginmedia your customer service is shocking! A sure way to loose customers 🤬🤬🤬
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Phil Anslow (@PhilAnslow12) reported from Motherwell, Scotland@virginmedia I did call but the customer service put the phone down on me
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Gary Francolini (@GaryFrancolini) reported from Glenmavis, Scotland@Ofcom this is not the first time we’ve had issues with @virginmedia and they never seem to investigate complaints properly. Any advice on what we can do about this?
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David A (@tofolo_1) reported from Glasgow, Scotland@virginmedia Perhaps if you read my messages? 1st message said I don't have a land line. 0345 is 30p a minute on O2 PAYG (your merger partner) This is a sign of customer service to come. I will cancel before my connection date. Thanks for confirming my fears about virgin.
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Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland@virginmedia How can I phone 151 when my phone line isn’t working! And yes, I’ve dialled the 0345 number on many occasions yet still can’t speak to anyone!!no doubt I will hear from you when I cancel my direct debit and move to another supplier!
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Gallagher D (@Jockthrax) reported from Airdrie, Scotland@virginmedia Possibly the worst company I have ever dealt with. Cut off twice. I only wanted to buy a new remote. Absolute shambles of a company. Disgraceful customer service.
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Eileen McGovern (@lene2104) reported from Glasgow, Scotland@virginmedia can someone answer me why I have spent 48hours trying to help downgrade my cousin package with you and we just get passed around different departments? Today alone we have been transferred 8 times and so far call time all time 4 hours 35mins 😡😡
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Derek Scott (@DegsyScott) reported from Grangemouth, Scotland@benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent
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Hugh Moan 💙 (@weeshug72) reported from Glasgow, Scotland@virginmedia The solution is leaving so I don't have to use more electricity.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Style (@grahamstyle) reportedI'm not surprised @O2 is the worst rated complaint company. 6th March open an account with Virgin Media. 22th went on holiday, O2 just decided without notice to close the account. Been back for over a month, calling O2 every single day, complaints and fraud, nothing. Any help?
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Andrew Baynton (@theandyb10) reported@virginmedia this morning. After lots of wasted time and persistence, I managed to raise a complaint. They informed me no record of my conversation yesterday evening and no ability to give me a priority / urgent appointment. Furious!
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EarthLuma! (@earth_luma) reported@PaulaCoyscot I wouldn’t say I’m against it or anything, but like the sad wee sod I am, I wonder how our broadcasting system would be affected by it, considering how Ireland has a completely distinct system from the UK (with RTÉ, the Virgin Media network (which was TV3 until 2018), TG4, etc.)
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Liv (@Liv266299783891) reported@virginmedia Need to cancel my contract
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Trevor (@TRSafcw) reported from Headley, England@Leemhammond @virginmedia Same on Now TV, must be a Sky issue.
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Leedipus (@Leedipus) reported@djacid25 @virginmedia In 2019 Virgin started charging me for Internet that I wasn't receiving in December. By the end of Jan I had an engineer admit there was no way I'd have an active service until April and they were planning on just stringing me along until then. Find a different provider ASAP.
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AG (@AlbertoGiovino) reported@virginmedia new customer here. Great customer service when you wanted my business. Now: Still not Wi-Fi-boosters are contracted to give. Impossible to get through to an agent, instead going in circles with your automated number. Web-messaging not responding. What do I do?
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Tim Fry (@lipsyfry) reported@VMO2News @O2 @virginmedia **** network do not waste your money
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colm mcwilliams (@colum26) reported@virginmedia extremely slow broadband in EN6 area. What is the problem and when are you going to fix it?
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Rob 👑 (@rob_king) reportedThis really is boring @virginmedia. I returned my kit on 26th April with your vendor (Yodel) per your instructions. It’s been stuck in there network and now you’ve charged me for it. Even though you can see I’ve sent it (I provided all the details to customer services on WhatsApp). I won’t be taking a credit, I’ll be disputing the charge. You have no right to charge me for the equipment when it’s with your courier and I have evidenced that to customer services.