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Virgin Media outages and service status in Cumbernauld, Scotland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 7 outage signals in the last 24 hours around Cumbernauld, including 7 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 12, 9:48 PM GMT+1.
  • 66% Internet (66%)
  • 14% Wi-fi (14%)
  • 8% Total Blackout (8%)
  • 5% TV (5%)
  • 5% E-mail (5%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 12: Problems at Virgin Media

Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cumbernauld, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Airdrie, Bellshill, Alloa, Motherwell, Falkirk, Bonnybridge, Bothwell, Viewpark, Blantyre, Cumbernauld, Coatbridge, Larbert, and Uddingston.

CityProblem TypeReport Time
Glasgow Wi-fi 11 minutes ago
Glasgow Internet 35 minutes ago
Glasgow Internet 48 minutes ago
Airdrie Internet 3 hours ago
Bellshill Internet 7 hours ago
Glasgow Internet 11 hours ago

Nearby cities with recent reports

Glasgow

28 recent signals

11 minutes ago
Airdrie

2 recent signals

3 hours ago
Bellshill

2 recent signals

7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • G1NG355
    AR #55 (@G1NG355) reported from Glasgow, Scotland

    @virginmedia that's us done with you guys.. We've been a customer of 30 years and incompetent staff have completed f*cked up.

  • AndrewTOG
    Andrew Bradley (@AndrewTOG) reported from Glasgow, Scotland

    Well no @F1 the. Thanks to @virginmedia failing and not connecting. No customer support open and no response online… what dark age company is this ?

  • graemeT2010
    graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland

    @O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help @virginmedia

  • Chban1967
    Banjo (@Chban1967) reported from Glasgow, Scotland

    @virginmedia The point is the contract sent out on 15th Aug wasn't what was agreed when challenged I got put on the virgin no customer service merry-go-round which due to our personal circumstances i had to give up u are an absolute rotten company ur service agent admitted this was appalling

  • wolfofwhickham
    wolfofwhickham (@wolfofwhickham) reported from Glasgow, Scotland

    @virginmedia are you going to answer any of my complaints???? It's been weeks How can you keep getting my bill wrong ? Spoke to your agents many times .... Poor poor service ..... #poorservice #badservice #bad

  • Pirastu88
    Simone Pirastu (@Pirastu88) reported from Glasgow, Scotland

    @virginmedia Yes, I did. I must wait 24 hours to see if they solved my problem. Thank you very much 🙃

  • ThistleTigger
    Joan Murdoch (@ThistleTigger) reported from Dennistoun, Scotland

    @virginmedia No, it's not fixed. Same thing happening now as it did yesterday. Alexa cannot connect to Internet, yet my phone can. Echo Dot has been checked and is fine so problem is with @virginmedia

  • jamespa98970524
    james parrott (@jamespa98970524) reported from Glasgow, Scotland

    @virginmedia unable to get a contact number, internet has been down for 2 days. Online only offers technician for Wednesday 27th… both work from home !!! HELP

  • spongebath63
    Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland

    @virginmedia I'm trying to contact the customer care number but I'm told thar calls are not being connected to that number (789) I'm then told to call 789 to speak to a team member...

  • AberJohnny
    John Malcolm McMenemy (@AberJohnny) reported from Denny, Scotland

    @ScotsSaboteur @DeMcbot @virginmedia Supposedly fixed then went down again.

  • DegsyScott
    Degsy (@DegsyScott) reported from Grangemouth, Scotland

    Great… working from home and @virginmedia broadband goes down again. It’s become very erratic service in the last 12 months… what the hell as we paying premium prices for fast fibre if it can’t be reliable… with more price rises ahead

  • G1NG355
    AR #55 (@G1NG355) reported from Glasgow, Scotland

    @virginmedia Well that's another inconvenience. I can't put into the limited characters what we've been through since Friday with your service.

  • G1NG355
    AR #55 (@G1NG355) reported from Glasgow, Scotland

    @virginmedia Cannot be rectified as the services have been disconnected. I spoke with someone on Friday that said services would be reinstated within 4 hours. After 6 hours, we received nothing. Called back and basically said that call never happened and have no log of the call.

  • DarrenMcGuigan5
    TDR-Dazabelle 👑 (@DarrenMcGuigan5) reported from Dennistoun, Scotland

    Anyone else having issues with @virginmedia today I can't get online no signal Nada

  • ChristianBunga7
    bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia The ‘step by step help’ doesn’t help. It tells me thing I already know - restart hub check connections, reset.

  • donmackeen
    don mackeen (@donmackeen) reported from Glasgow, Scotland

    @virginmedia Service still screwed up, any ideas when this will be fixed @virginmedia?

  • seawxy
    rach ✨ (@seawxy) reported from Motherwell, Scotland

    been trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of my house 🖕🏽

  • ChristianBunga7
    bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom

  • CrawfordMilne
    Crawford Milne (@CrawfordMilne) reported from Glasgow, Scotland

    So @virginmedia won't send out a technician because the signal coming into my house is fine - even though I keep telling them it's a problem with the WiFi from the router. I was offered a technician at a cost of £25 !! Absolutely disgraceful customer 'service'.

  • lordofanywhere
    dios mio la creatura 🏳️‍🌈🇺🇦 (@lordofanywhere) reported from Glasgow, Scotland

    @virginmedia is a complete and utter joke in Glasgow. Apparently there is a fault and won’t be resolved until January 5th. On Twitter, they redirect us to the service status page, which is “experience some problems” and we can’t check service status. Compensation is in order.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BhallaShalu
    Shalu Bhalla (@BhallaShalu) reported

    @virginmedia WiFi and tv outage, expected fix Monday morning? How are we going to watch the England match?????

  • 25watchtower
    🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇲🇯🇲✝️ (@25watchtower) reported

    @virginmedia @Stsantek So you can condescendingly say ‘you’re sorry to hear that and that you understand’? Your customer service is as bad as @BandQ both clueless and useless

  • je_durrant
    James Durrant (@je_durrant) reported

    @virginmedia Im afraid I’ve have more confidence if 1. You got my name right, 2. If neighbours 3 doors down, also with you, had also lost service, and 3. As an O2 customer, I could get a half decent reception

  • CBTwizard
    Shelton (@CBTwizard) reported

    Good @Ofcom 28 million fined to the parasites that are Virgin Media. Good. I have been victim to this horrible pass on pass on (6+ hours on the phone) department to department and back to start again, as well as a 2 year new contract without my consent (early termination £500 being chased for, after 2000+ disconnections in a month, email proof, text proof, delayed line fixes) list goes on. Parasites, charging elderly people £70+ for like 100mb Maybe @MartinSLewis applied some well deserved pressure. If I'm not mistaken @dshensmith had issues too.

  • ebrahim1234
    ebrahim akooji (@ebrahim1234) reported

    @virginmedia please sort your service out internet on and off for a week could not watch the england game outage for a week not acceptable

  • worleyyy
    Dan Worley (@worleyyy) reported

    @virginmedia You clearly don't take it seriously enough. I've complained multiple times over the last year and because I haven't made a complaint twice in one month you won't do anything and force me to pay a £400 fee to exit my contract. Utter horrendous service!! Worst internet company ever

  • freispch
    Freispch (@freispch) reported

    Currently suing Virgin Media so know what you mean. They caused me to miss a critical operation on my upper spine. Been left with life changing chronic nerve damage.

  • bombdiggy__
    nico 🏁 (@bombdiggy__) reported

    @theashrb They all read of a script. If Customer wants A then take this step to see if you can offer them B instead. I hate O2/virgin media

  • mattflack90
    Stato (@mattflack90) reported

    @Stsantek @virginmedia contract was up for renewal, new company offered me better terms, told Virgin im leaving, followed the rules on cancelling at end of contract. then got billed again, virgin said id signed up to a new 24mnth deal, couldnt provide evidence, had to go to the ombudsman to cancel it,

  • __neerihs
    Reeni 🇯🇲 (@__neerihs) reported

    @virginmedia I have checked. There were outages and it’s now apparently fixed. Yet I still have no service. So I can’t watch tv, can’t use my tablet, my daughter can’t use her tablet and I can’t work next week. What fabulous service!