Virgin Media

Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland

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The latest reports from users having issues in Cumbernauld come from postal codes G67.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cumbernauld, North Lanarkshire, Scotland 01/13/2026 02:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Larbert, Bonnybridge, Uddingston, Cumbernauld, Airdrie, Motherwell and Falkirk.

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City Problem Type Report Time
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • joebhoy08 Joe Lappin (@joebhoy08) reported from Glasgow, Scotland

    @virginmedia I have tried 4 times to cancel my subscription today funny enough I keep getting cut off when I mention cancel.

  • Hughesy48 John Hughes (@Hughesy48) reported from Glasgow, Scotland

    @virginmedia Not surprisingly told that I couldn't be transferred to a manager then told they'd transfer me to collections, incompetence of the highest order, shameful customer service, another hour and a half wasted! 😡

  • jambala Minceybhoy (@jambala) reported from Glasgow, Scotland

    @virginmedia I'm sorry but with all the abuse I've got I've took to the bottle and drink myself dizzy I feel like I failed my family as the internet was down !!

  • scottmcmartin Scott McMartin (@scottmcmartin) reported from Falkirk, Scotland

    @virginmedia been trying to get through to virgin mobile 789 number for over an hours 4 failed attempts. Shocking service. #virginmobileuk

  • Hughesy48 John Hughes (@Hughesy48) reported from Glasgow, Scotland

    @virginmedia Just been on web chat for 45 mins then phone call for 25 mins to someone who doesn't understand or doesn't want to understand, waiting on hold again, disgraceful customer service.

  • bewilderedboy Bewildered Boy (@bewilderedboy) reported from Glasgow, Scotland

    @jasmclaughlin2 @virginmedia The virgin app says its an issue in my area and its down till tomorrow afternoon. Not amused.

  • joebhoy08 Joe Lappin (@joebhoy08) reported from Cambuslang, Scotland

    Hi @virginmedia after getting no where yesterday on the phone and on here Iv been given a great deal by @TalkTalk terrible customer service.

  • Hughesy48 John Hughes (@Hughesy48) reported from Glasgow, Scotland

    @virginmedia Unfortunately you've had your chance, this has been the issue since February this year and you either don't have the staff equipped to resolve or plainly just don't want to resolve.

  • ian46a Ian Andrew🇬🇧 (@ian46a) reported from Cumbernauld, Scotland

    @_ran1gers_ @BazBowsk1 @virginmedia YouTube to rename one of the two signals the box sends out. I found this helped. then I got a another router and put hub 3 into modem mode and now it works as it should. The hub 3 is a terrible box.

  • brazenprods brazen productions- jules hussey (@brazenprods) reported from Glasgow, Scotland

    Just had to increase my @O2 data allowance cos my @virginmedia is so bad my phone switches to mobile data all the time.

  • graemeT2010 graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland

    @virginmedia can you please help me I saw we have a c130 network error on V6 box and can't find WiFi on the list of network to join

  • p0rkpiehat Chris A (@p0rkpiehat) reported from Glasgow, Scotland

    @virginmedia Putting a complaint in to Ofcom as well as this has gone long past being a disgrace.

  • p0rkpiehat Chris A (@p0rkpiehat) reported from Glasgow, Scotland

    PSA: it takes @virginmedia 4 months to change your bill after agreeing to reduce it due to bad customer service at which point they put it up. Save yourself some hassle and shout into a well once a month instead, it’ll cost you less.

  • joebhoy08 Joe Lappin (@joebhoy08) reported from Cambuslang, Scotland

    @TracyWo67726496 @virginmedia @richardbranson @TalkTalk @VodafoneUK Gonna cancel then get Sharon to call up and order it in her name for £27 a month xx

  • jimmyp314 Jimmy Prentice (@jimmyp314) reported from Glasgow, Scotland

    Missus been on fone for over half an hour to cancel our @virginmedia subscription but person couldnt help n pit us thru to someone else so been on hold for another 15 mins... hey @richardbranson aint ur pockets fat enough... disgraceful 😡😡😡

  • 19nine78 19nine78 (@19nine78) reported from Motherwell, Scotland

    @virginmedia Now if either of your call handlers had sent me that earlier I could have made an informed decision 😂 Appreciate you can't access details on here but you've been more helpful than anyone else. Complaint sent via website form as well. Sadly, your probably losing a customer

  • p0rkpiehat Chris A (@p0rkpiehat) reported from Glasgow, Scotland

    @virginmedia I’ve replied to the last email I’d received from the complaints dept where they claimed to have resolved the issue. Won’t be calling again as there’s no point when nothing ever gets resolved and my issue is well documented.

  • p0rkpiehat Chris A (@p0rkpiehat) reported from Glasgow, Scotland

    @virginmedia After my repeated calls and issues I won’t believe it unless I see it. I haven’t directly spoken to a manager but last time it was apparently approved by a manager and out through while I was on the line. I won’t make anymore calls about this as it’s pointless. I’ll DM my details

  • Hughesy48 John Hughes (@Hughesy48) reported from Glasgow, Scotland

    @virginmedia I will be lodging a complaint followed by cancelling my contract.

  • p0rkpiehat Chris A (@p0rkpiehat) reported from Glasgow, Scotland

    @virginmedia I’ve wasted enough time phoning and nothing is ever done in response despite agreements being made so the only other call I’ll make is to cancel my contract.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • HoweRhys Rhys Ronald Howe (@HoweRhys) reported from Glasgow, Scotland

    Anyone else having issues with @virginmedia this morning? I have absolutely no access to the internet. Restarted the laptop and nothing.. Seen some say the service was down last night too.. possible down in the UK?

  • githensmazer J. Githens-Mazer (@githensmazer) reported

    And the worst part about the @virginmedia #customerservice experience is that literally no one seems to care @LutzSchueler

  • BinaryMoon Ben 🖌 (@BinaryMoon) reported

    @virginmedia Thanks. That confirms I should have access to cartoon network. But that doesn't explain why I get messages popup on screen telling me that I have it for free until November then need to upgrade. Is it a bug and I shouldn't be seeing those?

  • lesleyj28 Lesley J 🐉💜 🎥 🐈 (@lesleyj28) reported

    @LadyBrienne1 @virginmedia Nightmare tho when you r paying for a service you don’t get!

  • LadyBrienne1 The Masked Crone 💙 (@LadyBrienne1) reported

    @virginmedia I did all that and signed in and it tells me I don’t have privileges and access is denied. I used a different email from my account? Is that the problem? What is going in? Why is it SO HARD to talk to any of you. We pay a FORTUNE for this and we should be able to get in contact

  • darren_close13 Darren Close (@darren_close13) reported

    @virginmedia It appears fixed now but that won’t make up for the disruption to work i had over the weekend which as i mentioned before Virgin don’t care about since they only count weekdays towards loss of service

  • AndItsJP JP (@AndItsJP) reported

    @virginmedia This automated service told me that services will return to normal at 9:00am, but this has not happened.

  • AndyBlacklab Andy Gibson (@AndyBlacklab) reported

    @virginmedia Terrible to be honest. We have issues everyday and constantly having to reset the router. I work from home and need constant WiFi and I'm just not getting what I pay for.

  • Moosey__93 Marie - Moose 🦔 (@Moosey__93) reported

    So fed up of @virginmedia so many outages and issues in the past month and now on my 2nd day of working my new job from home, we have an outage expected to be fixed after I finish work. Makes me look very incompetent at my job, and at this point not quite sure what we pay for 😔

  • Fionanichomain Fiona de Mona (@Fionanichomain) reported

    @virginmedia Honestly I don’t have time to sit on hold waiting for someone to answer my call and tell me they can’t help me. I’m sorry you have to deal with all the complaints about service without the ability to fix. Take a break, have a coffee. I won’t bother you after 9 I’ll be offline.