Virgin Media outages and service status in Cumbernauld, Scotland

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cumbernauld, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Falkirk, Airdrie, Bellshill, Alloa, and Bonnybridge.

City	Problem Type	Report Time
Glasgow	Internet	5 minutes ago
Glasgow	Internet	8 hours ago
Glasgow	TV	20 hours ago
Glasgow	Internet	1 day ago
Glasgow	Internet	1 day ago
Glasgow	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

• 
  Tony McCaffery (he/they) (@tonymccaffery) reported 4 minutes ago from Glasgow, Scotland

  Hey @virginmedia, can you help please? I’ve never plugged a landline phone to my router since becoming a customer. (I never needed one til now). So I just took the voip/landline adapter out the box and it’s broken. How do I get a new one so that I can plug in a landline? Thanks.

• 
  Eilidh Grant (@alesbales) reported 4 minutes ago from Glasgow, Scotland

  @reganj3 @virginmedia That's not good.. so rude.. hope you get somewhere with it all soon

• 
  wolfofwhickham (@wolfofwhickham) reported 5 minutes ago from Glasgow, Scotland

  @virginmedia Weeks ago and everyone nothing shows on the tracking.... its a basic issue that needs resolving can u assist direct ? Need to have some good service from you as today this will be putting people off and I'm certainly not recommending you as it stands

• 
  Willem_Wikkelspies (@spongebath63) reported 5 minutes ago from Dennistoun, Scotland

  @virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!

• 
  John Malcolm McMenemy (@AberJohnny) reported 6 minutes ago from Denny, Scotland

  @ScotsSaboteur @DeMcbot @virginmedia Supposedly fixed then went down again.

• 
  bristian cungay (@ChristianBunga7) reported 7 minutes ago from Glasgow, Scotland

  @virginmedia The ‘step by step help’ doesn’t help. It tells me thing I already know - restart hub check connections, reset.

• 
  Loraine Riddick (@LoraineRiddick2) reported 9 minutes ago from Glasgow, Scotland

  @virginmedia There is no dial tone and I’ve tried another phone and line is still dead, so it must be the socket that is broken. I’m out now until 1230 if someone can arrange even a web chat as it’s almost 2 months without phone.. Ty

• 
  That Glasgow Florida Family🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@GlasgowThat) reported 13 minutes ago from Cambuslang, Scotland

  @virginmedia Bullshit! I’m gonna do everything I can on social media to let everyone know what a **** customer service and service you supply. This is not a one time thing it has been constant. I will ensure anyone thinking about joining to go elsewhere. Keep checking my page and you will see

• 
  Loraine Riddick (@LoraineRiddick2) reported 19 minutes ago from Glasgow, Scotland

  @virginmedia must be the worst company in the world to sort out an issue. Can’t even say their customer service is bad, as can’t get talking to a human being!! Time for change!😤

• 
  Derek Scott (@DegsyScott) reported 23 minutes ago from Grangemouth, Scotland

  @benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent

• 
  Zandra Yeaman (@zandrayeaman) reported 25 minutes ago from Glasgow, Scotland

  @virginmedia App not giving any different info. Can you advise when the issue will be fixed? Do I receive a discount on my bill for the lack of service? 4 days now.

• 
  David Sandilands (@DNSandilands) reported 31 minutes ago from Falkirk, Scotland

  @virginmedia Yeah but then I realised you can't use a 192.168.1.x network with the hub either 🙃 so sadly into modem mode it goes.

• 
  rach ✨ (@seawxy) reported 46 minutes ago from Motherwell, Scotland

  been trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of my house 🖕🏽

• 
  bristian cungay (@ChristianBunga7) reported 52 minutes ago from Glasgow, Scotland

  @virginmedia As I said earlier, I’ve had no internet for the past month and continue to be charged. I can’t use most of your support services as I’ve never been sent any of my customer information @virginmedia

• 
  Dave (@savcabb) reported 53 minutes ago from Falkirk, Scotland

  Sick of @virginmedia broadband. Constantly goes down for no reason. WiFi glitches but of course you phone and it’s never there fault Not as if it’s cheap either at over £50 a month #timeforachange #frustrated

• 
  Arek Kwapis (@AG_Developer) reported 53 minutes ago from Falkirk, Scotland

  @virginmedia Unfortunately no. I've spoken to multiple agents all day and an engineer is scheduled for tomorrow. If it isn't intermittent outage, it's a massive speed decrease (currently getting 50Mbps down/3Mbps up on a Gig1 line, usually 800Mbps down/55Mbps up)

• 
  Arek Kwapis (@AG_Developer) reported 54 minutes ago from Falkirk, Scotland

  God damn it @virginmedia, another day another outage. This is becoming a really really sick joke. Just because most people sleep at night doesn't mean others like me don't have work to do

• 
  Louise Hamilton (@louham74) reported 54 minutes ago from Grangemouth, Scotland

  @virginmedia your customer service is shocking! A sure way to loose customers 🤬🤬🤬

• 
  Phil Anslow (@PhilAnslow12) reported 55 minutes ago from Motherwell, Scotland

  @virginmedia I did call but the customer service put the phone down on me

• 
  Wilson (@wilsonfkp) reported 55 minutes ago from Glasgow, Scotland

  @virginmedia I guess it's being restored, I'm on a wired connection and last night and early this morning was like connecting and disconnecting, a bit unstable but I guess your team is working on it

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Filer (@FilerPlays) reported 3 minutes ago

  @MachineGunLuk3y @virginmedia Majority’s of the ISP’s in my area run off the BT network so I’ve got fibre to the property with about 1GB down. I’ve had Virgin before and didn’t rate it, had issues similar to yourself as well mate.

• 
  blueview (@TheblueViews) reported 3 minutes ago

  @virginmedia is so ****, nothing loads, disconnects constantly from internet and always CS3300 every time there’s something to watch ,

• 
  Sophie (@sophm108) reported 4 minutes ago

  @virginmedia @virginmedia - still not working and no response other than fake virgin accounts. Please can you advise. We will be cancelling the contract next month when it expires.

• 
  Bella Harvey 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Lady__Britannia) reported 4 minutes ago

  @trapdoor456 @virginmedia Switched from rip off Virgin to Box Broadband a few years ago, now Community Fibre ... Never looked back

• 
  Brett Williams (@brettwill82) reported 5 minutes ago

  @virginmedia @skytv don’t seem to be having this issue on there platform? Come on @virginmedia I’ve paid my subscription for the channel and I cannot see the tv listings

• 
  simon withers (@KalEl_WBS) reported 6 minutes ago

  @virginmedia why do you always say send us a direct message so you can help and then don’t read the message?

• 
  Sophie 🏳️‍🌈 (@FarrantSoph) reported 7 minutes ago

  @virginmedia really disappointed with the customer service I received today. Phoned to cancel my tv package (my contract ends in 41 days) I only require broadband. More in comments.. @Ofcom

• 
  chris phillips (@chrisphillips66) reported 12 minutes ago

  After being locked out of my @virginmedia email for five weeks in May/June with no explanation or compensation given . I have yet again been locked out, shocking service.

• 
  Jonathan Cantliff (@cantliff9) reported 16 minutes ago

  @virginmedia Well the service status is working again but now it's reporting intermittent issues check again in 24 hours, earlier it was supposed to be fixed by 5pm. Seriously I pay £170 a month for this nonsense

• 
  Jeremy Darby-Fox 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@FoxJereny) reported 18 minutes ago

  @virginmedia any chance you might actually get the internet working in Didcot anytime soon? Been several days now. Estimated fix date keeps being pushed back. Getting ridiculous now. It’s not cheap paying our bill for no internet