Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Cumbernauld come from postal codes G67.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Airdrie, Falkirk, Alloa, Cumbernauld, Bellshill, Bothwell, Blantyre, Uddingston, Coatbridge, Larbert and Bonnybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Phone | |
| Glasgow |
Internet | |
| Motherwell |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Sheraz
(@SHERAZRAJPUT786) reported
from
Glasgow, Scotland
@virginmedia Made numerous complaints since last Friday. They are not being resolved. Mis sold the product by agents. Account not been created correctly, wrong hub has been installed. Engineer did not install at point requested and WiFi extenders not provided. Super bad service
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𝕂ïrsty 🇩🇪
(@KittyCarrot) reported
from
Stepps, Scotland
@virginmedia No service in G33 - is there an issue locally or just with us?
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Jazza
(@jmilprint) reported
from
Glasgow, Scotland
@virginmedia 2 - 0 down let's hope it cuts out completely!!!
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Tom Waits for no man
(@gordonb_1983) reported
from
Kirkintilloch, Scotland
@virginmedia Looking for some help with a technical issue - none of the devices in our house are connecting to WiFi and our router won’t factory reset (have tried the steps online)?
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TED 🏴🇬🇧
(@TEDDYBEAR2079) reported
from
Motherwell, Scotland
@virginmedia @virginhelp I am recieving one of your customers contact details, phone no... contract detail... billing info to my email address... the customer has the same name as myself... tried to contact Virging but to no avail...
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Billy Young
(@Billy1Young) reported
from
Glasgow, Scotland
@virginmedia I was one kill away from winning warzone match on cod before it came crashing down cos of your ****** internet service. Am fuming mate. You owe me a bottle of buckfast and 1g
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Gerard Asterisk 'Em 🍷
(@Gerard_D_) reported
from
Glasgow, Scotland
@cartujakds I've had my national insurance number used some amount recently, and Virgin Media issues, despite leaving them over three years ago.
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Lindsay Armstrong
(@baggyp71) reported
from
Glenmavis, Scotland
OMG that’s the third time my @virginmedia box has cut out and rebooted itself in the last half hour. So frustrating when you are trying to watch something. What is going on????
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Kris Schimmel
(@canadianweeg) reported
from
Glasgow, Scotland
@virginmedia the whole street is down but website says no known issues. What gives?
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Sheraz
(@SHERAZRAJPUT786) reported
from
Glasgow, Scotland
@virginmedia Raised several complaints. No one helping. Mis sold product. Incorrect router installed. Engineer did not install where requested. WiFi extenders not fitted as promised. Major account errors. Shocking service.
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Charles
(@cdoolan78) reported
from
Kirkintilloch, Scotland
@virginmedia hi virgin I would just like to tell you your broadband is ****!!!! Can’t even get a signal to my bedroom nxt door as soon as I can I’m off to another provider nearly £60 a month and can’t get a signal 🤬
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Andrew Bradley Photography
(@AndrewCameraGuy) reported
from
Glasgow, Scotland
So ever since I told @Plusnet I was moving to @virginmedia due to terrible speeds provided in my area against Virgins 1Gig my internet speed has been throttled that it’s barely useable. Only a week to go of the worst service. #broadband #dontsettle
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JOHN C
(@decostop) reported
from
Glasgow, Scotland
53 minutes on the phone today to @virginmedia trying to add @PremierSportsTV to watch the @ScottishCup games. Completely shambolic service from start to finish.
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Lindsay Armstrong
(@baggyp71) reported
from
Glenmavis, Scotland
@virginmedia None of the options relate to the issues I am having. The box keeps switching off and restarting itself !
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Mary Brogan
(@Diamondmarydoll) reported
from
Glenmavis, Scotland
@virginmedia since I can't get onto the Internet to check fault status and I'm scrambling to use my phones data because my signal is ****. Fault status in ML6 please?
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David Houston
(@hoostie101) reported
from
Glasgow, Scotland
@virginmedia I’m an existing virgin media customer and considering switching my wife and my sim only deal from Tesco and O2 to virgin mobi. Is there a family deal you can offer us?
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David Houston
(@hoostie101) reported
from
Glasgow, Scotland
@virginhelp I’ve been a virgin media customer for 25 years and am raging after receiving a massive hike in my monthly payments. My contract comes to an end and I’m minded to move. Can you call to discuss or provide complaints number.
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jonnyboy
(@john_milroy) reported
from
Glasgow, Scotland
Is virginmedia connect not working I have a hub 3 according to them don't have account ps 40 year with virginmedia
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Kells Bells
(@kells_bGood) reported
from
Glasgow, Scotland
@SteTechGaming @virginmedia I changed from the hub 3 to the hub 4 and have had nothing but problems with it. I regretted sending the hub 3 back!
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Lindsay Armstrong
(@baggyp71) reported
from
Glenmavis, Scotland
@virginmedia I have used this but it says there are no problems in my area or with my box. It has just cut out and rebooted again. 😖
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Me? You? Them?
(@5IMON_) reported
@virginmedia Did you not read the tweet? I couldn't access your service status page, not even on mobile data. It seems OK now, but had been rubbish for best part of 24 hours
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Richard Dean
(@deanx) reported
@virginmedia @danbeer In this instance even recording the program after did not help. My recording finished 3mins before the end of the race :-(
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Tom Rouse
(@trouse11) reported
@virginmedia Yep still not working - lights are white now, but were green most of the day
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Craig
(@craighevey) reported
@virginmedia @SkySports why does my virginmedia login never allow me to watch anything on the Sky Sports app? I either keep going round in a loop or get a message saying can’t play content!!
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Sinead
(@ShinnyShinyKey) reported
@virginmedia Signed up for SMS updates as have my brother but never received anything at all. Checking website every couple of hours. In SM1 and they say the problem might be fixed at 20:00 but we both know that won't be the case if SE23 are going to be without broadband until 12th October
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Michael Snasdell
(@MichaelSnasdell) reported
@virginmedia Thanks. The whole situation seems to have come straight after a planned outage for engineering and improvement works. Bit ironic. Hope it is sorted sooner, so at least we have service back before Community Fibre is installed.
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fusion
(@FusionFxllen) reported
virgin media been ******* awful this weekend, lagging in every match it’s ****
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we_all_got_scars
(@Joey_t33) reported
@virginmedia further 2 hrs on the phone again today. Again, communication with non-uk advisor was near impossible, no resolution, IT ticket raised previous week not followed up on, cut off mid call etc etc. Customer service remains abysmal. Who can I send a written complaint to?
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Sinead
(@ShinnyShinyKey) reported
@virginmedia Seriously? Read my tweet properly then maybe you'll find the information. People have had no internet or TV for two days and might be going into the third day without. Honestly it's so shoddy of your company not to update customers of what the issue might be @Ofcom
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PV
(@_varraa) reported
Honest to god, @virginmedia has the worst customer service & generally the worst broadband to date. Been living off my mobile data for months 🙃