Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
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The latest reports from users having issues in Cumbernauld come from postal codes G67.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Bellshill, Blantyre, Cumbernauld, Motherwell, Uddingston, Coatbridge, Larbert, Bonnybridge and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Glasgow |
TV | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Falkirk |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Chris McBain
(@chris_mcbain) reported
from
Glasgow, Scotland
@virginmedia your customer support phone service is an absolute disgrace. Trying to resolve issues with our broadband, sorry but an automated message isn’t going to fix anything.
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Roddy Scott
(@theroddyscott) reported
from
Kirkintilloch, Scotland
@virginmedia terrible customer service while on the phone to one of your technical staff tonight... put on hold as they don’t have an answer then cut off not once but twice... shambles 😡
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JOHN C
(@decostop) reported
from
Glasgow, Scotland
53 minutes on the phone today to @virginmedia trying to add @PremierSportsTV to watch the @ScottishCup games. Completely shambolic service from start to finish.
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Chris McBain
(@chris_mcbain) reported
from
Glasgow, Scotland
@virginmedia your customer support phone line is an absolute disgrace. Issues with our broadband... an automated message isn’t going to resolve. All you offer is an automated message then hang up.
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Tommy Ross
(@Silverwidow84) reported
from
Cambuslang, Scotland
@virginmedia Can I please have it explained why, when my cost goes up, my service level goes down? 3 days running I’ve had highly unreliable internet, which isn’t great when working from home.
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Pete Whelan
(@petewhelan) reported
from
Glasgow, Scotland
@virginmedia can you help. I’m working away with a colleague and you’ve cut off his SIM card ahead of his new handset being delivered. He’s therefore got no phone for the next 48 hours. Anything you can do to reconnect him?
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NovaTrance - Trapped in Space and Chronic Pain
(@Nova_Trance) reported
from
Cumbernauld, Scotland
Still not had a reply from @virginmedia and I'm still having connection drops. This is still affecting my work. Its been a week now. Can you confirm if there's an area outage or something.
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Neil Crossan
(@quietarea1) reported
from
Glasgow, Scotland
@virginmedia virgin business. Phoned 4 times seemingly had signal sent to fix. Nothing happened at all. Over promised under delivered
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David Houston
(@hoostie101) reported
from
Glasgow, Scotland
@virginhelp I’ve been a virgin media customer for 25 years and am raging after receiving a massive hike in my monthly payments. My contract comes to an end and I’m minded to move. Can you call to discuss or provide complaints number.
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David Houston
(@hoostie101) reported
from
Glasgow, Scotland
@virginmedia as a 25 year plus customer I’m shocked by your behaviour. I got £4.50 increase notified mid jan and called virgin. I was given automated option that said no increase (your system). Now virgin say no record and have introduced increase 😡. Shameful
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Gary Robinson 🇧🇬🏴🇪🇺
(@ragazzoscot) reported
from
Coatbridge, Scotland
Help @virginmedia! Trying to reset my account password and stuck in a password reset loop - keep getting taken back to first page of reset process.
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Jack Laffey
(@jacklaffey) reported
from
Glasgow, Scotland
@virginmedia My service isn’t working No WiFi No television Account no. 327223503 Get it sorted
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Marc
(@marcmcb11) reported
from
Glasgow, Scotland
@the_pieface @virginmedia Been with them a year now and only recently had problems don’t know if they are maybe upgrading a lot at the Moment or not?
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Jack Laffey
(@jacklaffey) reported
from
Glasgow, Scotland
@virginmedia Oh gosh Are you retarded? I wont be checking outages Get Acc. 327223503 switched back on as per your email dated 26/02/21 with quoted payment ref 327223503001 Your actions have resulted in me having to break lockdown to access WiFi for my work & homeschooling Return my service
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Haggisking💙
(@Haggiskings) reported
from
Brightons, Scotland
@virginmedia Hi, is it normal for an agent to call to fix internet problems?I pressurised him on his lack of security, he said do you want good service or to cancel?Then hung up?It’s impossible to communicate with you as a corporate organisation so I’m hoping you tweet?
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Charles
(@cdoolan78) reported
from
Kirkintilloch, Scotland
@virginmedia hi virgin I would just like to tell you your broadband is ****!!!! Can’t even get a signal to my bedroom nxt door as soon as I can I’m off to another provider nearly £60 a month and can’t get a signal 🤬
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Dr Yousef Abul-Haija
(@YousefAbulHaija) reported
from
Bishopbriggs, Scotland
Hey @virginmedia I have an important online meeting to attend and my wifi isn’t working. Help please
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Iain Dunbar
(@_iain_dunbar) reported
from
Cambuslang, Scotland
@virginmedia also it’s amazing how responsive the chat is when you are trying to upgrade but how unresponsive it is when trying to cancel. #virginmedia
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David Houston
(@hoostie101) reported
from
Glasgow, Scotland
@virginmedia I’m an existing virgin media customer and considering switching my wife and my sim only deal from Tesco and O2 to virgin mobi. Is there a family deal you can offer us?
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Andrew Bradley Photography
(@AndrewCameraGuy) reported
from
Glasgow, Scotland
So ever since I told @Plusnet I was moving to @virginmedia due to terrible speeds provided in my area against Virgins 1Gig my internet speed has been throttled that it’s barely useable. Only a week to go of the worst service. #broadband #dontsettle
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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nigel chester
(@nc1959) reported
@virginmedia hi,upped broadband to gig1, getting 200 ish mb/s raised the problem to be told you will monitor and speed will increase- it hasn’t! Now told you have raised my complaint with ofcom, but no resolution suggested, still in 14 day cooling off, do I cancel, respond please
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Stu Barnes
(@stuartbarnes78) reported
@virginmedia Can you not just fix it? I’ve invested too much time in this already
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Ydgaming
(@Ydgaming4) reported
@virginmedia The fix is showing 28th Oct at 3:00pm which is a whole working day again where I will not be able to do anything
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.
(@HJA_47) reported
@virginmedia Called the second time and you said you'll cancel but still haven't but instead have decided to bill me again. You know where your priorities are charging people money and illegally Keeping customers to your service.
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Danny Grimshaw
(@Grimstraw) reported
@virginmedia Says your website is down 👍🏼👍🏼👍🏼👍🏼
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Adam Condell
(@Thermal_Flyer) reported
@virginmedia @VirginMediaCorp @virginmedialife After almost two weeks of no service awaiting a repair it’s not ok to expect a mum and her kids to remain at home awaiting your arrival for you to fail to show up twice in a day #poorcustomerservice #noshow #ShameOnYou
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Sean
(@sean_m1987) reported
@virginmedia @bezzyboy88 Pretty sure he’s reporting a known service issue in his tweet, doubt he gives a rats arse about anyone else’s in his area
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Soph 🌳
(@phia32) reported
@virginmedia I have been attempting to cancel my installation for a week now and have got nowhere. Please contact me urgently as it cannot go ahead as the house move has fallen through
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Julia Muir
(@JuliaHMuir) reported
@virginmedia Of course I've tried. Complaint button takes to page not found. The chatbot says its handing me to an agent -that was an hour ago & no agent has appeared. These systems are put in place to foil any attempt to make a complaint in writing. Phone operators just apologise then lie.
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Mark Booth
(@MarkCBooth) reported
@virginmedia First one was Sunday 9/10 and second was maybe 10 days later. Complaint ref showed on screen as 4 asterisks so sorry, can’t help with that one.