Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Cumbernauld come from postal codes G67.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Uddingston, Bellshill, Falkirk, Cumbernauld, Coatbridge, Larbert, Bonnybridge, Airdrie and Motherwell.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Uddingston |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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sideshow s2sh
(@s2sh_) reported
from
Glasgow, Scotland
@virginmedia I'm on hold again right now, 'Dennis' in customer services was meant to call me with an update at 1415 but never. 1st person said it's due to me not having an active DD- everyone I've tried to pay via this method it has failed - no error at my bank.
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CAJ
(@carolstrach) reported
from
Airdrie, Scotland
@Rickster1873 @virginmedia That explains a lot!!!! I’m in Airdrie and got no service! Fortunately I can get 4G
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Michael Barnett
(@MichaelBarnet18) reported
from
Glasgow, Scotland
Dear @virginmedia, do be a dear and fix the internet! No TV, no WiFi; I might have to talk to people!
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Gerry's Kitchen
(@Gerrys_Kitchen) reported
from
Glasgow, Scotland
@virginmedia that's two days running with problems with all services in East Kilbride G75 area. Not good, i'm trying to work from home today.
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Catherine.
(@pinkycoop) reported
from
Glasgow, Scotland
@PaulyD22803562 @BossyLadybird @virginmedia And G15. Seems to be a big issue in Scotland that they haven't noticed yet.
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john murphy
(@johnmurphy1967) reported
from
Glasgow, Scotland
@virginmedia trying to watch using sky cinema on the laptop. Message saying I can’t as more than 2 devices are watching, there are only 3 registered and only 1 of them is on. Can you help
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Neil Crossan
(@quietarea1) reported
from
Glasgow, Scotland
@virginmedia really nice helpful assistant in Glasgow having to deal with client fed up with paying virgin a fortune for totally appalling customer service. # totallyfedupwithvirgin
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Ross Turnbull
(@_rossturnbull) reported
from
Glasgow, Scotland
The service provided from @virginmedia is abysmal 99.8% of the time.
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia yet again I'm being billed incorrectly despite contacting you 7 times now and being assured that you've resolved this issue. Disgraceful customer service, live web chat unavailable also. 😡
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steven smith
(@19StevenSmith87) reported
from
Airdrie, Scotland
@virginmedia phoned up to change my tv package and the person barely spoke a word of english, so I hung up in frustration and the chat has been busy every day for about a week Can u maybe help me
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Douglas lindsay
(@Doug1tux1) reported
from
Glasgow, Scotland
@virginmedia ok what the f is going on with your broadband, I have not been able to get internet access for hours now, yet your service status says no problem, when I try to do an in-depth test It doesn’t let me log in to test, the times it has it says my equipment is offline wtf
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CAJ
(@carolstrach) reported
from
Coatbridge, Scotland
@virginmedia hi had call from you guys saying as a loyal customer you would add on calling mobiles to my landline. Then agent mentioned TV package and when I declined said he’d leave my package as it was and rang off!!! Not impressed!!
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Morag
(@Moggydd) reported
from
Motherwell, Scotland
@SnoBaloyi @virginmedia I have no service on ML2 area
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Jim Speakman
(@cowspassage) reported
from
Glasgow, Scotland
@virginmedia hi - trying to access your service status page and getting "We're sorry this isn't the page you wanted". Also my full package - broadband, phone and TV have gone down Glasgow G11
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Annie
(@demipip) reported
from
Dullatur, Scotland
@virginmedia your customer service is crap! Really disappointed today
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia Your service is s disgrace, I've been on web chat for over an hour and not any further forward...😡
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Annie
(@demipip) reported
from
Dullatur, Scotland
@virginmedia (2) so tried to confirm. Chat service just kept repeating same thing 5 times - despite my explanation that none of options applied. Then tried Tel call & after rigmarole of security got cut off. No engineer, day wasted and parcel only just available to collect now.
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Gary Stewart🏴
(@Jacobite1745G) reported
from
Glasgow, Scotland
@WeNeedIndyNow @virginmedia @ivy_mckellar Mine is down aswell
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CAJ
(@carolstrach) reported
from
Coatbridge, Scotland
@virginmedia hi there! You have already said I can’t have the upgrade to my phone service that you offered me because I wouldn’t take TV package! SO PLEASE STOP CALLING!!!!!
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jon bhoy 🍀🏴
(@honto75) reported
from
Glasgow, Scotland
@virginmedia my virgin is down I’ve got no channels or broadband
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sara McGinley
(@smcginley555) reported
@virginmedia Now your service status checker agrees there’s a problem - funny, that…
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Sara McGinley
(@smcginley555) reported
@virginmedia I got a recorded message saying it’ll be fixed by 2.55am. What redress do I have considering it went down during an important meet at 2.15pm??
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Veraithy
(@Veraithy) reported
@virginmedia I have been a customer for quite a long time and my bill is getting really expensive, is there a chance I can have a discount?
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(((Kevin Rye)))
(@KevinRye) reported
@virginmedia I'm not sure I trust your phonelines if I'm honest, not after the service I received today that I'm complaining about! Thanks for responding quickly. Maybe you could start advising your colleagues how to provide customer service :)
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Matt Johnson
(@mattj_uk) reported
@HarrieSilver @virginmedia BQM time and post to their forum. Only way to get any decent support from them I'm afraid...
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Mark Bulley
(@MarkBulley1) reported
@virginmedia The saga continues. Another complaint ignored. Promised a call at 3pm today from a manager. After an hour wait last night being transferred to the whole of customer service. Does anyone know what they are doing. Shocking shocking service !!!!!!
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Sara McGinley
(@smcginley555) reported
@virginmedia Well on the phone you said there was a problem but your ‘checker’ says there isn’t a problem. Can’t test my home as your system is not recognising my house number - laugh a minute…
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Pete Vickers
(@petevick) reported
@virginmedia It was dropped off at the collect+ shop Tuesday AM - no tracking number. A driver rang yesterday to collect and was told it had been sent back. I have had emails, text messages and phone calls. If only your support had been so keen!
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JDalton
(@JacquiDalton) reported
@virginmedia I’ve been told this twice over the last month. Do Virgin understand how difficult it is to contact a human in Virgin and how much time each call takes. We have made 5 calls about a variety of problems relating to this
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Bob Roth
(@bobsroth) reported
@virginmedia It’s not that I have to wait to speak with someone, it’s that I apparently have to speak with 5 different departments and 10 different people to cancel my contract.