Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Cumbernauld come from postal codes G67.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Cumbernauld, Bellshill, Bothwell, Motherwell, Falkirk, Blantyre, Uddingston, Coatbridge, Larbert and Bonnybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
TV | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
-
Dale McLean
(@Dalus93) reported
from
Cumbernauld, Scotland
@alexasry @virginmedia Yeah I'm on 210/20 for like £40pm, but the quality and customer service recently has been shocking
-
Scott Garrett
(@garrett_golf) reported
from
Glasgow, Scotland
Is there an issue with services just now @virginmedia 🤔
-
Felix McMahon
(@FelixMcM) reported
from
Kirkintilloch, Scotland
@virginmedia This happens every weekend. Sick to death of this service.
-
Giarc
(@jardinec) reported
from
Glasgow, Scotland
@danfrydman @getbootstrap @Cloudflare @vmbusiness Also on VMB here. I find their DNS incredibly slow to pick up changes too. Swapped now. 👍🏻
-
Chris
(@fatshez) reported
from
Glasgow, Scotland
@virginmedia @McGettiganIrene City centre and no service!
-
Nacho Man 🇬🇧🏐
(@nachoman18721) reported
from
Glasgow, Scotland
My current Virgin Media package: £100. To renew my contract package £120. If I was a new customer £80 WHAT A JOKE. @virginmedia
-
Chris
(@fatshez) reported
from
Glasgow, Scotland
@virginmedia Broadband. We're at 166 Buchanan Street. Office block in Glasgow City centre. Every business in the building that uses Virgin is affected. No broadband service.
-
Felix McMahon
(@FelixMcM) reported
from
Kirkintilloch, Scotland
@virginmedia It’s not made me thought I want to cancel. I actually am. Sick fed up of your no broadband at weekends when I spend the most time at home. Get Richard Branson to fix the problem. I won’t be flying in one of aeroplanes either.
-
James Meaney
(@Jamzi) reported
from
Glasgow, Scotland
@virginmedia Hi there. Since signing up for virgin media I have had very poor WiFi service. Connection dropping a lot. A resolution for this is using the super hub 3 in modem mode and connecting another router, but I’m having a lot of issues doing this
-
Dale McLean
(@Dalus93) reported
from
Cumbernauld, Scotland
No internet until Monday. Good old @virginmedia - told them I'd been having issues for weeks, was told to monitor it, THEN they say 'oh we thought it had resolved itself'... Clearly not if I'm still calling. sounded like they just wanted me off the phone asap tbh. Switching ASAP
-
Gareth King🏴🇪🇺
(@evilgareth) reported
from
Glasgow, Scotland
Day ³ of no @virginmedia service & 2 engineers turn up. Not convinced as they are baffled how we got a cable to our house (it seems "you guys dug up the garden" is a mind blowing response) & while agreeing that @SGNgas messed the wires it seems "f**k knows" is all they can offer
-
Dale McLean
(@Dalus93) reported
from
Cumbernauld, Scotland
@alexasry @virginmedia Honestly can not wait to move. Just don't have the money to pay installation fees etc rn which sucks so I'm stuck with them til I do.
-
Felix McMahon
(@FelixMcM) reported
from
Kirkintilloch, Scotland
@virginmedia can you send me your phone number to cancel my subscription. I’ve changed to @sky thanks.
-
Colin Burrows
(@TheBuzzard1319) reported
from
Glasgow, Scotland
@virginmedia It was ur customer service staff that caused the problem in the first place I’m certainly not goin to be contacting virgin when they should be contacting me, I’ve lost a day off work due to the incompetence of the customer service staff
-
James Meaney
(@Jamzi) reported
from
Glasgow, Scotland
@virginmedia Rebooting and factory resetting doesn’t help, unfortunately. I switch the hub to modem mode, the light goes purple like it should, connect the other router but this then shows no internet
-
Cal 😜🏴
(@CalLew14) reported
from
Bishopbriggs, Scotland
Virgin media broadband are the ******* worst!!!! £95 a month for shite wifi think it's time to cancel these robbing bastards n get onto a better deal!
-
Felix McMahon
(@FelixMcM) reported
from
Kirkintilloch, Scotland
@virginmedia yet again your broadband is down in G66 2LS. Your service is a disgrace. I’m fed up complaining about it. I’m of to search deals on #sky
-
Ross McGuinness
(@RossMcG91) reported
from
Glasgow, Scotland
@virginmedia Hi, the service seemed to get restored around an hour later so not all bad
-
Felix McMahon
(@FelixMcM) reported
from
Kirkintilloch, Scotland
@virginmedia you guys are ripping the ****. Phone to cancel. women tries to talk me into stay only to get transferred to technical who can’t see my hub which is the Fckn problem then you transfer me back to Brenda in cancellations who’s ****** off up the road to have her dinner.
-
Felix McMahon
(@FelixMcM) reported
from
Kirkintilloch, Scotland
@virginmedia yet again my broadband is down in G66 area @sky what deals can you offer me for tv broadband and phone. I’m paying £74 odds a month for a service that breaks down every weekend
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Tony McKenzie (he / him / us)
(@tonymckcopro) reported
@virginmedia you are driving me to despair!!! If it’s not one thing it’s the other poor internet connection, apps doing work, & even poorer customer service
-
Ruben Santos
(@rmms1990) reported
@virginmedia no broadband since 11.30am today, but your website states that everything is fine. The only thing that is fine is my certainty that once my contract is over I am ripping every virgin media cable that I have in my house and burn them all. Awful service...
-
MeddazzaDuranie
(@duranie1000) reported
@virginmedia No. This is horrendous. Took 2hrs to get a reply on WhatsApp and they couldn’t help me. Gave me a number, on hold for ages and had to give up. I wish I’d never chosen virgin. My account still shows the same message
-
Manic Miner
(@ManicMiner20) reported
@virginmedia Well the service checker you mention just say there’s a known fault in the area and it’s been saying that for three hours. No other update. It would be nice to know, is this planned maintenance or is there a fault? What is the ETA for fixing it? Anything is better than silence.
-
Kirsten
(@Kirstenkat) reported
@virginmedia @ChickensAndBeez If it’s anything like my area that has been constantly dropping out since 2 today you’ll claim that there is no issue in the area and it’s my hub to blame Well funny as at least 6 other people have the same issue here so clearly there is a problem.
-
H.
(@Harrsiesis) reported
@virginmedia do you take pleasure in lying to your customers? It's almost as if you feed on our hope of receiving a proper service, knowing we will never have a working Internet connection. 3 weeks later and we have only had delays upon delays. Do better.
-
Susannah Whitten
(@Suse12345) reported
@virginmedia Yes I’ve checked and there’s no issues on the area. It’s the same situation we’ve had for a month with the Internet cutting in and out intermittently. Can we please have a webcall asap so that we can get an engineer over?
-
Roibeard
(@roibeard67) reported
@virginmedia That’s the problem. I can’t remember my password, I’m 72, run checks, I’m lucky I know how to turn it on. VM doesn’t care, as long as they get my money, other people can’t believe what I’m paying but that might not be for long
-
A-J-SWAYS
(@AlanSamways1) reported
@virginmedia There’s not 1 virgin van out in my area b37 ) but everyone that uses your service has none , it’s a complete joke ! If it’s not fixed by tomorrow il be calling cancellations and moving providers!
-
Les Sole
(@les_sole) reported
@virginmedia But we just get told to adjust settings and disconnect stuff. The broadband is good but the WiFi signal is poor at best