Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 4: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Cumbernauld, Scotland
The most recent Virgin Media outage reports came from the following cities: Bellshill, Glasgow, Bothwell, Falkirk, Motherwell, Airdrie, Alloa, Grangemouth, Bonnybridge, Coatbridge, Cumbernauld, and Blantyre.
| City | Problem Type | Report Time |
|---|---|---|
 Bellshill
|
Internet | 19 minutes ago |
|
Glasgow
|
Wi-fi | 21 hours ago |
|
Glasgow
|
Wi-fi | 1 day ago |
|
Glasgow
|
2 days ago | |
|
Glasgow
|
Wi-fi | 2 days ago |
|
Glasgow
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Gordon Keenan 🏴 (@Gordon_Keenan) reported from Glasgow, Scotland@virginmedia Business account, and since day one is been an absolute disaster off things not working, hidden items on bills, etc. I'm out of this contract as soon as I can.
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🏴David🏴 (@dtr1984) reported from Glasgow, Scotland@virginmedia having major issues with my wifi , any reason for that to be the case
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Fitzy 🍀 (@Fitzy_07) reported from Glasgow, ScotlandYasss...my @virginmedia wifi and tele has went down...top service guys 😂
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Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland@virginmedia I checked the link last night and it told me there where no broadband issues, however mines and others from the street where down. Seems to be back up and running now
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clair crawford (@hotgemMGMT) reported from Glasgow, Scotland@TichWatson @MissHykinMaths @virginmedia That's why I left them, on top of consistent broadband issues
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レ カ ラ (@frebs) reported from Glasgow, Scotland@virginmedia your 150 and 0345 customer service numbers aren't working btw
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Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland@CM26_B @Gastro_Celtic @virginmedia I actually don't even care at this point, I can cancel my contract in the next two days lol
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Gordon Keenan 🏴 (@Gordon_Keenan) reported from Glasgow, Scotland@virginmedia Have to say that the business service I ordered had been a joke since the day I ordered it. Slow speeds... Instead of 350mb.. days of no service at all.. just joined and will be leaving as soon as my contract ends.
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Stu Paterson (@stupac41) reported from Glasgow, ScotlandSo @virginmedia internet doesn’t work all day, they don’t answer customer service calls or respond to complaint emails #farce #virginmedia
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Gordon Keenan 🏴 (@Gordon_Keenan) reported from Glasgow, Scotland12:10 last night @virginmedia business broadband down again. Another modem reset this morning to sort. There had not been one week of stability with this garbage business service. Utter garbage is of course bring polite. #releasemeftomthiscontract
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b (@_obri3) reported from Glasgow, Scotland@virginmedia I tried to sign with you but apparently the extra 300/400 metres was too much effort for the workers. so one block up my mum has fibre optic best broadband with you guys. But yeah no fibre optic just down the road.. Summerston area, around the schools. John Paul academy.
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big sam (@samboardman99) reported from Glasgow, Scotland@virginmedia what's wrong with your customer service...keep going through the process then getting cut off....disgusting services.
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Will 🇪🇺 (@squawkbox) reported from Glasgow, Scotland@virginmedia As outlined in the original tweet, there is an issue with channel 624, France 24 English HD, the audio and video are not in sync. It is still ongoing. If you've access to it, watch the lips of the broadcaster and note they don't move in sync with the audio.
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graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland@virginmedia wonder if you could help me got the WiFi 3.0 hub and the green WiFi light keeps flashing.
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Richard Watson (@TichWatson) reported from Glasgow, Scotland@virginmedia have turned out to have terrible customer service #pishpoor left in a queue to tell them I’m leaving. This is the third time. Slave labour using cheap call centres in Asia but charging customers through the nose
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James Graham (@thisis_jamesg) reported from Glasgow, Scotland@virginmedia hey guys trying to get through but can’t and it seems your wee online chat is off as well. Anyone available to help. Thanks.
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big sam (@samboardman99) reported from Glasgow, Scotland@virginmedia no pictures on my up stairs TVs. Tried customer service keep getting cut off..
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I-Ren Ishii (@Iren_Ishii84) reported from Cambuslang, Scotland@virginmedia are useless try calling, can’t get through...try messaging wait 3 hrs, no response, then close for the day (but we’ll get back to you! *lie) awaiting another hour at present on their messaging service. Total JOKE #virginmedia #CustomerService
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Douglas lindsay (@Doug1tux1) reported from Glasgow, Scotland@virginmedia I am totally disgusted by your company’s disregard and lack of care towards a phone line that is not working when that phone line is part of a community care alarm system as a lifeline for medical emergencies. 24 hours is too long for a lifeline to not be working.
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Will 🇪🇺 (@squawkbox) reported from Glasgow, Scotland@virginmedia It only happens with this channel, it doesn't happen with any other channel. The issue also affects a friend of mine that lives in Birmingham, so suggests an issue with the source. I have rebooted, same issue.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kay (@Kay75152518) reported@virginmedia @LewisCapaldi You did not even sort out my latency problem even after logging a complaint apalling I will be going to OFCOM too
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Errol Jones (@ErrolJones1) reported@virginmedia Still issues in our area affecting the broadband. We’re into day 4 of problems. Not good enough for the amount you charge @virginmedia
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Kay (@Kay75152518) reported@virginmedia That isn’t acceptable you should have let me know so I could inform work instead they’ve it turned the on internet without notifying me I’ve never had such apalling service I’ve been with other providers who complete work at night to not interfere with services I am not happy
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jeremy ridgway (@jeremyridgway) reported@virginmedia once again, no broadband no phone service in London SW10 - always on. Friday - call centres always at no problem
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abby🦦 (@abbymd01) reported@virginmedia Need to get an engineer out to set up my wifi i have tried to call yous the last 4 days and on hold up to an hour absolutely disgraceful service i work from home and haven’t had wifi the past week and literally can’t get through to yous have to be the worst company
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Nomad Berserka (@NomadBerserka) reported@virginmedia Given zero advice other than status of damaged cables in the Wigan Area. Broadband went down August 15th and is still not repaired. "Hopefu repair" date and time is Fri 2nd Sep 1800. But it will either then become Sep 3rd at 1800, or Monday 5th at 1200. Just like it has been.
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Louise (@loopylou0141) reported@virginmedia Tried numerous times on hold over an hr I won't accept router and have cancelled direct debit funny how can all be arranged online but can't click a cancel button guess so someone can try talk me out of cancelling 😡
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KS (@kasimbla) reported@virginmedia no Wi-Fi what a joke. The box light isn’t even coming on. Yes I’ve turned it on and off and not working
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Jane2005 (@Jane2005) reported@dondiaper1 @virginmedia Don. Are your devices from rhe 1990s? I am having the exact same issue. I am 2 days outside of the cooling off period so it's £288 to cancel now. I am having to use mobile data from my phone in order to actually communicate with them.
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Kay (@Kay75152518) reported@virginmedia the service is disgusting, you’ve turned off internet because of works in your area yet you DID not let me know you will be doing works now this is going to affect my work!! I am leaving virgin media after all the problems I’ve been having!!