Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
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The latest reports from users having issues in Cumbernauld come from postal codes G67.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Larbert, Bonnybridge, Uddingston, Cumbernauld, Airdrie, Motherwell and Falkirk.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Total Blackout | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Gallagher D
(@Jockthrax) reported
from
Airdrie, Scotland
@virginmedia Possibly the worst company I have ever dealt with. Cut off twice. I only wanted to buy a new remote. Absolute shambles of a company. Disgraceful customer service.
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
Come on @virginmedia, this is getting ridiculous now. Been without Internet for over 24hrs - ever since yesterday's maintenance at 9am. Still not got my Oomph unlimited data to help ease the pain either and no ETA on fix. This is beyond silly.
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Eilidh Grant
(@alesbales) reported
from
Glasgow, Scotland
@reganj3 @virginmedia That's not good.. so rude.. hope you get somewhere with it all soon
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David Sandilands
(@DNSandilands) reported
from
Falkirk, Scotland
@virginmedia Yeah but then I realised you can't use a 192.168.1.x network with the hub either 🙃 so sadly into modem mode it goes.
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Pauline Campbell
(@pollyc15) reported
from
Cambuslang, Scotland
@virginmedia you cancel my netflix subscription as well as other customers.i start WhatsApp message and 4 hours later you offer me a worse off package. Do you add VAT to the 13.99 you charge me
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia must be the worst company in the world to sort out an issue. Can’t even say their customer service is bad, as can’t get talking to a human being!! Time for change!😤
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Algerish Lass 🏴💚
(@NasceraMahria) reported
from
Airdrie, Scotland
@virginmedia honestly your service is shite
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Gary Francolini
(@GaryFrancolini) reported
from
Glenmavis, Scotland
@Ofcom this is not the first time we’ve had issues with @virginmedia and they never seem to investigate complaints properly. Any advice on what we can do about this?
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
@virginmedia Unfortunately no. I've spoken to multiple agents all day and an engineer is scheduled for tomorrow. If it isn't intermittent outage, it's a massive speed decrease (currently getting 50Mbps down/3Mbps up on a Gig1 line, usually 800Mbps down/55Mbps up)
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia It says there are no problems in my area!what does it take to actually speak to someone, or get a technician out to check where fault is originating from!it’s absolutely shocking!Ive worked in customer service for a good many years, and never experienced such awful service!
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Simone Pirastu
(@Pirastu88) reported
from
Glasgow, Scotland
@virginmedia Yes, I did. I must wait 24 hours to see if they solved my problem. Thank you very much 🙃
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help @virginmedia
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ChrisyCee90 🏴
(@ChrisyCee90) reported
from
Glasgow, Scotland
@BillbobGaming @virginmedia Nope. It's pissed me ******** off as I was really looking forward to it! I've been waiting 2 weeks to find out what was in this castle 😭
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Spike
(@Spike61987764) reported
from
Harthill, Scotland
@virginmedia Not hard enough. 20 hours and 20 minutes without television and broadband which I pay dearly for and that's the best you can say. Time for compensation for no service and move away from @virginmedia to someone more reliable and actually cares a little about customer service
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Graeme Turner 🏴 🇮🇹
(@gturner1969) reported
from
Glasgow, Scotland
@virginmedia absolutely zero signal in Glasgow G20 area. No channels are showing???
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
@virginmedia Is there any ETA on issue resolution?
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Simone Pirastu
(@Pirastu88) reported
from
Glasgow, Scotland
@virginmedia Nothing, same problem. I tried from laptop and from the phone.
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia How can I phone 151 when my phone line isn’t working! And yes, I’ve dialled the 0345 number on many occasions yet still can’t speak to anyone!!no doubt I will hear from you when I cancel my direct debit and move to another supplier!
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Alan 🍀
(@bhoy_al) reported
from
Glasgow, Scotland
Never ever going with Virgin Media again. Internet has been down for nearly 24 hrs, and it's been down nearly everyday for at least 1-5 hours over the course of the last week or two.
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James
(@jpcarr85) reported
from
Glasgow, Scotland
@virginmedia Folks, wifi down in Glasgow
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Scunnered by SNP inaction & Sturgeon. Republican.
(@ipa1869) reported
@virginmedia how do I get through to technical support, to someone who speaks and understands English? My 2G Wi-Fi has stopped working, so my smart plugs won’t work. I can’t connect to 2G Wi-Fi, I’ve ‘forgotten’ the network and set it up again but it won’t connect. Password ✅
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Andrew Bowes
(@andrewbowes) reported
@virginmedia I'm getting frustrated with you now. I'm a new customer who allowed you a month to resolve my problems. I'm told to call customer services, I do, I get passed from pillar to post and then cut off. Can I have a direct contact number please? I have a complaint ref.
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Ange
(@Ange97597045) reported
@virginmedia We've spoken to sky and the cancellation has already gone through so can't be reversed.They told us to get back in touch and see if anything can be done due to my husband's medical issues.
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Daphne Matthews Whelan
(@daphnematthews) reported
Anybody know anything about Virgin media mobile phone network?
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susan knight
(@Susanknight2S) reported
@virginmedia I have other appointments today this is really bad time keeping
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yoni
(@yonis_mahamoud) reported
@virginmedia When you will send I tell already through the phone and you told me that you would email me. I didn’t receive any email. If the price increase go through in April I told him already end March I’m not longer virgin media customer and I do not have any charge to pay to you
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Ange
(@Ange97597045) reported
@virginmedia Hi we were supposed to be having virgin installed today but the engineer is saying we need new lines installed and a new box outside. We have been given a date for 1st March. Our sky goes off this Wed. My husband's heart machine and lifeline emergency box is connected to the wifi
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AnchorGamingUK
(@AnchorGamingUk) reported
@virginmedia I understand but this has been going on for months and months and months by now. We have the 1gb download speed package and currently are unable to use what we signed up for. @virginmedia I expect our account to be credited/compensated going forward until the issue is resolved.
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Sharon
(@Sharon38108568) reported
@virginmedia I have been trying to contact an actual human to resolve my buffering and loss of Internet connection. To no avail. I have the old hub and would like an engineer to visit and upgrade my hub. Kids can't connect to WiFi. Please help!!
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Lauren Towers
(@100voicess) reported
@virginmedia I used to work in retentions, never took me an hour in live situations for a single site. Due to you know, wanting to retain the customer. If I couldn't deal in a timely fashion an account was passed to someone who could.