Virgin Media

Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland

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The latest reports from users having issues in Cumbernauld come from postal codes G67.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cumbernauld, North Lanarkshire, Scotland 12/03/2025 11:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Airdrie, Glasgow, Falkirk, Motherwell, Bellshill, Cumbernauld, Bothwell, Bonnybridge and Coatbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomAirdrie Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow E-mail
United KingdomGlasgow Internet

Community Discussion

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Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • Gordon_Keenan Gordon Keenan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Gordon_Keenan) reported from Glasgow, Scotland

    @ramfrancisuk @virginmedia It's the completed lack of information that starts to irritate me. If they expect me to pay £61 a month and out of that month not get 100% service then I'll not be happy in any shape or form.

  • Newlandsdoc Decdoc (@Newlandsdoc) reported from Glasgow, Scotland

    @virginmedia Broadband service becoming a complete joke. Cutting out all the time. Impossible to get any work done. £100 a month 🤬

  • bazer100 Nanook🐶 (@bazer100) reported from Cumbernauld, Scotland

    @virginmedia broadband off again this morning, Bill's going up, service keeps going down. Improvements needed or change is on the horizon

  • BrittenyCox Britteny Gibson (Cox) (@BrittenyCox) reported from Glasgow, Scotland

    @virginmedia Yes and checked service it nothing is listed. Rebooted the router twice.

  • Gordon_Keenan Gordon Keenan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Gordon_Keenan) reported from Glasgow, Scotland

    @virginmedia This is a new installation, and I was told the thing would be operation on Monday 10th after cable installed. I was then told, there is a system problem with Virgin… so I’m a week down the road and no further forward.. Frustrating with no details on why this is happening to me.

  • Newlandsdoc Decdoc (@Newlandsdoc) reported from Glasgow, Scotland

    @virginmedia Still same problem. Internet dropping off 6 or 7 times a day. Tried all@your fixes getting nowhere

  • GeorgeCochrane1 George Cochrane (@GeorgeCochrane1) reported from Glasgow, Scotland

    @MotoNutJob @virginmedia Thing is BB appears to be regional. Different providers give better service in different regions. You cant even recommend switching to supplier 'X' Good luck!

  • Gordon_Keenan Gordon Keenan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Gordon_Keenan) reported from Glasgow, Scotland

    @ramfrancisuk @robmckenzieuk @virginmedia Even posting online, you get nothing back from them, unlike many other companies whose customer care team swoop in and help. Off this is the way the business users are handled....

  • dtr1984 🏴󠁧󠁢󠁳󠁣󠁴󠁿David🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@dtr1984) reported from Glasgow, Scotland

    @virginmedia what's the deal with the skysports f1 hd channel , it's not working

  • graemeT2010 graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland

    @virginmedia help please I tweet in twice now REPLY

  • Perdita21 anne collins (@Perdita21) reported from Glasgow, Scotland

    @virginmedia Yes. I was assured that it would be fixed by 9.20 this morning after dealing with support from abroad that took 20 mins. Tried again 7 hours later and same result.

  • Perdita21 anne collins (@Perdita21) reported from Glasgow, Scotland

    @virginmedia WiFi signal weak in G129UE again. I thought this had been resolved after 2 days. Fed up !!!

  • Gordon_Keenan Gordon Keenan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Gordon_Keenan) reported from Glasgow, Scotland

    @ramfrancisuk I’m told there is a fault….. but no idea what type of fault….. Oh well, back to work today after 2 weeks off, crap weather throughout, now got a cracked wisdom tooth I think, and no update from @virginmedia on my business install… I’ll change my name to MARVIN I think…

  • BrittenyCox Britteny Gibson (Cox) (@BrittenyCox) reported from Glasgow, Scotland

    @virginmedia Sorry, I can say for certain regarding wired as I don’t have an ethernet cable to test but wireless is constantly down - usually a few times a day signal completely stops.

  • Gordon_Keenan Gordon Keenan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Gordon_Keenan) reported from Glasgow, Scotland

    @ramfrancisuk @virginmedia That’s what I am thinking… they are placing a business package in a residential area… I’m giving them the option to just cancel everything and let me move on… but we’ll see what unfolds…

  • discostu67 Stuart O'Kane (@discostu67) reported from Glasgow, Scotland

    @virginmedia It tells me there is a problem with my tv service which is working fine and my broadband is ok which it is not, this has been going on for weeks now

  • Gordon_Keenan Gordon Keenan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Gordon_Keenan) reported from Glasgow, Scotland

    @vmbusinesshelp @virginmedia New cable installed on Monday, still no service. Being told that they checked this with the internal team and advised that the national hit issue is still outstanding… I am seriously considering cancelling before this becomes even worse!!

  • Perdita21 anne collins (@Perdita21) reported from Glasgow, Scotland

    @virginmedia help Virgin Media. Broadband in Glasgow G129UE down for 2nd Day. No text updates. 2 calls to India useless. I will be leaving if this is your idea of customer care!

  • BrittenyCox Britteny Gibson (Cox) (@BrittenyCox) reported from Glasgow, Scotland

    @virginmedia We don’t have a home phone hooked up. So If I phone, I’ll be charged on my mobile. Can I please have the contact details of the complaints department. It’s unacceptable that Virgin thinks its okay to let their customers go without service for several hours.

  • rchlcrns rachael (@rchlcrns) reported from Glasgow, Scotland

    @Melfyx @virginmedia They are truly thee worst WiFi company in the whole world I loathe them

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Emiliandreia16 Andrea emilia (@Emiliandreia16) reported

    @VirginMediaNews can you run an article on your terrible customer service?The worst customer service ever encountered. #Cosumerrightsviolation @virginmedia .

  • hollyshearn Holly Shearn (@hollyshearn) reported

    @virginmedia me again xx you literally have the worst customer service of all time we’ve been trying to contact u for WEEKS PLZ REPLY

  • apjoseph2013 Arun Joseph (@apjoseph2013) reported from Ilford, England

    @virginmedia When I ring this number (which is what I have been trying) all I get is “we are sorry, we are busy, you might want to call us later” & the line disconnects. This is awful service VM. How can you run such an appalling service where we cannot get hold of anyone for help/support.

  • shadiaraja perfectly flawed (@shadiaraja) reported

    @virginmedia You never contact you customers full stop despite numerous attempts at contact for help!

  • JoanneCann Jo Cann (@JoanneCann) reported

    @virginmedia can you tell me when the speed issues in Plympton / Plymouth will be sorted as it’s been ridiculously slow for at least 36 hours and making working from home near impossible

  • erossiniuk Henry (@erossiniuk) reported

    @virginmedia I have received in the last 3 days a call a day from some agent. They tried to offer me a new Virgin #package because they said I’m leaving for the high cost. I want to be clear: I want to leave @virginmedia because the #connection is #awful! I want a total refund

  • zoegoble Zoe (@zoegoble) reported

    It seems that @virginmedia either put you on hold for an hour or hang up after 5 seconds, telling you they're too busy 🙃

  • Emiliandreia16 Andrea emilia (@Emiliandreia16) reported

    @virginmedia My contract ended in December. Since then im trying to cancel ans im being prevented to do so.

  • _jamiewoodward Jamie Woodward (@_jamiewoodward) reported

    Hi @virginmedia are there broadband issues in AL4? I've twice lost connection and had to restart the router this morning. Less than ideal during home schooling!

  • andyk_94 Andy Kershaw 🌹🏳️‍🌈🇪🇺 (@andyk_94) reported

    .@virginmedia How do you justify making it so difficult to cancel? I’ve just spent an hour and twenty minutes on hold just for your agent to hang up on me. ABSOLUTE SCAM 😡