Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Cumbernauld come from postal codes G67.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Motherwell, Cumbernauld, Airdrie, Bellshill, Bothwell, Bonnybridge and Coatbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Falkirk |
Internet | |
| Motherwell |
TV | |
| Falkirk |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
-
Julie M 😇😹😷🌈
(@jools2009) reported
from
Glasgow, Scotland
@virginmedia I’m through to someone now. But we’re definitely cancelling. The service on this matter has been severely lacking since set up in September and to be frank we can get him a better package with Sky.
-
Lesley Byrne
(@lesleyjb4) reported
from
Kirkintilloch, Scotland
@virginmedia I have been trying to contact your customer services for 2 days now to cancel my contract. Could you advise the best way to do this as I don’t have hours on end to spare on hold to then be cut off. Thanks.
-
Julie M 😇😹😷🌈
(@jools2009) reported
from
Glasgow, Scotland
@virginmedia Yes there was a refund put through on Monday to clear it as it was your error charging him for full price when he had a deal! It shouldn’t take 4 days to push a button. I’m going to make another complaint. The upset your company has caused it ridiculous.
-
Laura Delaney
(@LauraW279) reported
from
Coatbridge, Scotland
@virginmedia I want to cancel but can't get through via phone call. It says online to cancel i need to call yous ????
-
Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
@virginmedia Not sure. Spoke to an advisor but have very little faith that the issue is resolved. No confirmation in regards to the compliant and no apology offered. Asked to speak to a manager and was told this wasn’t possible.
-
Gary Connor
(@connor_gary) reported
from
Dullatur, Scotland
@virginmedia @MartinSLewis I am trying to cancel my contract due to price hike. Contact number unavailable and up to 4 hour wait on chat. Plenty operators available when you cold call customers. Please sort out phone and chat response
-
Gary Ivady
(@Haggischaser) reported
from
Falkirk, Scotland
@virginmedia I’ve just had a phone all from a call centre stating it was from virgin media. They were saying that I’m having issues with my internet speed and needed to turn on a computer or device to check my speeds. Is this something that your tech division door is it spam?
-
Gareth King
(@evilgareth) reported
from
Glasgow, Scotland
@virginmedia That's the issue. The status bit on the site doesn't get updates...
-
Paul Craig
(@paulyboy1888) reported
from
Glasgow, Scotland
@virginmedia is terrible, on demand and catch up down in my area since yesterday and told online it will be fixed by the 8th, if it’s not that it’s the broadband, definitely leaving when my contract finishes, don’t even get my broadband speed and I’m on 200mb😡
-
Gayle Campbell
(@PrincessGinTech) reported
from
Coatbridge, Scotland
@virginmedia The speed issues are ongoing everyday! No know issues in the area :(
-
Gillian Cruden Kelly
(@gilkes1975) reported
from
Bishopbriggs, Scotland
@virginmedia can you help me I am constantly getting an error message ‘ops something went wrong’ when trying to view recorded programmes?
-
Paul Craig
(@paulyboy1888) reported
from
Glasgow, Scotland
@Maca34938981 @virginmedia Mine has been fine all day, it’s broke into area codes not postcodes, your area must be down, I’m ok in penilee
-
Julie M 😇😹😷🌈
(@jools2009) reported
from
Glasgow, Scotland
@virginmedia He has been cut off because of an outstanding payment which he does not owe and should have been removed. I’ve had to phone so many times and it hasn’t been fixed. I was told there would be no more issues now he’s been cut off!!!
-
Cakes By Kinane
(@CakesByKinane) reported
from
Glasgow, Scotland
@virginmedia No, no known issues!
-
Gillian Cruden Kelly
(@gilkes1975) reported
from
Bishopbriggs, Scotland
@virginmedia I have now advised a few times we have tried all these things and can’t get through this is shocking service
-
Paul Craig
(@paulyboy1888) reported
from
Glasgow, Scotland
@Maca34938981 @virginmedia Definitely, when mine is down my catch-up on my tv box and everything is down, is crazy how much we rely on broadband now, no Netflix nothing
-
Cakes By Kinane
(@CakesByKinane) reported
from
Glasgow, Scotland
@virginmedia Signal keeps dropping and poor range.
-
Michael
(@mikop90) reported
from
Glasgow, Scotland
@virginmedia an hour on hold to cancel Virgin Media and you hang up on me. Can someone please contact me…
-
RoìsaìnMcAteer
(@RoisainMcAteer) reported
from
Glasgow, Scotland
@virginmedia Been a customer since NTL days.. it’s ridiculous
-
Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
@virginmedia Great help. After 3 days of texting with people for help I’ve been told to phone up to resolve. Your departments are a mess & the times I have to wait for YOU to fix YOUR mistakes are a joke.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Bitswings
(@BitSwings) reported
@virginmedia I don't feel like I'm paying for a service I want. It feels like I'm paying to allow you to offer cheaper deals to new customers.
-
tasha
(@fairbanksfamily) reported
@virginmedia I highly doubt it. Will see at 6pm when they don’t turn up. Intermittent service 5 days now
-
Luke Atkins
(@LukeAtkins3) reported
@virginmedia Hi Virgin media. Any chance my girlfriend can get phone upgrade sorted out after 3 weeks and over 12 hours of phone calls? I'd say your customer service center is shocking, but that would be an insult to shocking. Apparently no one can take notes at your place???
-
Neil
(@Dexisson) reported
@virginmedia I'm still on my old phone atm before swapping over to my new one tomorrow. I had a "refreshing sim" message and it's been strugggling since. Same phone and sim being used at the same place I've used it for 4 years without any issues. I read a new sim card could do the trick?
-
Stephen Hance
(@StephenHance1) reported
@virginmedia Cable needs replacing from house to pavement. Box hanging off the wall. We are getting WiFi from next door neighbour as ours doesn’t work. We are paying you over £40 pcm. You told ombudsman you had fixed it. You gave me some compensation but didn’t fix it.
-
Bitswings
(@BitSwings) reported
@virginmedia Understood. I understand that new customers get a better deal, but right now it's so extraordinarily cheap for a new customer that it makes what we as existing customers get for the same money look really unfair and gives off the impression Virgin doesn't care.
-
NMW
(@NMW1974) reported
@virginmedia how can I complain. Numerous issues. New customer. Not at all happy
-
Ashy Slashy 𝟜𝟚
(@wideload42) reported
@virginmedia So now my live chat that I've been waiting on has been shut down from your side. Is it anywhere why I want to leave your services? I have been a loyal customer for 8yrs. #virginspoorcustomerservice #cutyouoffrathertgantalktoyou
-
Dan Ward
(@kilbytown8) reported
@virginmedia hi there. I've had a new box for over a week and every time we change channel the sound is out of sync. We have to change to 102 wait for a robot sound, when that clears, turn back to the channel and its ok. Having to do this 20 times a day. Please help
-
Tara
(@taronipops) reported
@virginmedia It seems you are missing the point and just copy pasting responses from a script rather than providing responses that fit with the actual original issue described. The fault is not with the Internet, but with the WiFi from the router. And it is intermittent.