Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
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The latest reports from users having issues in Cumbernauld come from postal codes G67 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Cumbernauld, Scotland
The most recent Virgin Media outage reports came from the following cities: Cumbernauld, Glasgow, Bellshill, Bothwell, Falkirk, Motherwell, Airdrie, Alloa, Grangemouth, Bonnybridge, and Coatbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cumbernauld
|
Wi-fi | 10 hours ago |
|
Glasgow
|
Internet | 14 hours ago |
|
Glasgow
|
Internet | 1 day ago |
|
Bellshill
|
Internet | 1 day ago |
|
Glasgow
|
Wi-fi | 2 days ago |
|
Glasgow
|
Wi-fi | 3 days ago |
Community Discussion
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Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Grejurn 🏴🇪🇺 B L M (@_Grejurn) reported from Glasgow, ScotlandThe @virginmedia tech support scammers are back! Apparently I have an unstable internet connection and am an "idiot woman" for saying there's a purple light on my router (modem mode)
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Cynthia Halatyn (@CynthiaHalatyn) reported from Glasgow, Scotland@virginmedia help!!! Over an hour on hold and your system hung up on us and we've just had to call back 😭
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Cakes By Kinane (@CakesByKinane) reported from Glasgow, Scotland@virginmedia hi I’ve been trying to get in touch now for a few days about a new hub as mine is 5.5 years old and my wifi is so poor because of it. Can someone get back to me please? Thanks!
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Decdoc (@Newlandsdoc) reported from Glasgow, Scotland@virginmedia my internet is down was promised a virtual tech assessment last night but changed to 22/12 visit. I need access as work in NHS Primary Care ASAP
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Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported from Falkirk, Scotland@virginmedia Currently at 374Mbps on wireless, so not the worst it's been. 943Mbps on wired.
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Rokewood (@Rokewood) reported from Cumbernauld, Scotland@EvelynArizpe @juliemca @virginmedia Yes, never been with anybody else. None is perfect. But BT has strength in depth
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John BIDEN WON Reilly ™ 🏴 (@MrReillyJohn) reported from Glasgow, Scotland@virginmedia disgusting staff twice put on hold when trying to complain over 2 hours! What a **** service
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Quantum Skyline (@QuantumSkyline) reported from Motherwell, Scotland@Dexisson @virginmedia Cancel your direct debit
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Sam Cairns (@cprosam) reported from Motherwell, Scotland@virginmedia I have spent around 4 hours this week online and on the phone. All I want to do is simply upgrade my package without success. Please help !!!
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Martin Mullen (@Mullen3219) reported from Glasgow, Scotland@virginmedia hi so I tried to cancel my contract as its ridiculously priced and when got through to your team they wouldn't put it through and told me to phone tomorrow what's this about I am just want to leave its too expensive
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soph (@s6phy) reported from Motherwell, Scotlandvirgin media being down on Christmas Day is v virgin media of them. Scumbags.
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John Doh (@lidlmix) reported from Glasgow, Scotland@virginmedia hi, I just downloaded American Utopia and the sound was awful. Also, when I tried to sign up to the Virgin Store the text on the TV screen was really screwed up. Have you been having problems,?
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ians (@ianster78) reported from Glasgow, Scotland@virginmedia So I have to pay for a service that yous can’t provide and then if I leave for this reason I have to pay for that aswell
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Ross Reid (@RossRei13692512) reported from Uddingston, Scotland@virginmedia VM service shocking once again
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Mary Brogan (@Diamondmarydoll) reported from Cambuslang, Scotland@virginmedia And if you take a look at your help.section.....that's what I tried!!!!
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Shawsy67 (@shawsy67) reported from Airdrie, Scotland@virginmedia I have tried twice to get through on the phone for nearly a hour each time, can someone help me?
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Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported from Falkirk, Scotland@virginmedia And it's back down at just 16Mbps now. It happens intermittently.
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david belcher (@soulboydaveybee) reported from Glasgow, Scotland@virginmedia Slow. Erratic. Unreliable. And I don’t currently have the time to waste on phone calls which end with me being abruptly disconnected
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Mary Brogan (@Diamondmarydoll) reported from Cambuslang, Scotland@virginmedia I'll call to cancel when I get home. Don't have time for this nonsense.
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ians (@ianster78) reported from Glasgow, Scotland@virginmedia The lack of professionalism from your customer service team and also I’m looking to leave because yous can’t provide me with the service I am paying for but I need to pay to leave.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🎭🏴not-so essential worker (@Djfoldy69) reported@virginmedia I first tried to contact you on the 11th of December via your WhatsApp service, it's now the 4th of Feb and I still am yet to speak to anyone!? I understand you maybe busy but this is unacceptable! If your that busy, hire more people to answer customers calls
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DAtwal (@DalSinghAtwal) reported@virginmedia Yes and rang them multiple times, but why on earth should we contact Yodel when@our contract is with you and not your logistics partner! If there’s an issue YOU should be fixing it…that’s called CUSTOMER SERVICE! Not passing us off to them with whom we have no relationship!
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James (@ProfBorkensnoot) reported@virginmedia You cut my internet this morning after me raising a complaint on Tuesday about this. Person I spoke to on Wednesday could have halted action but was clear he did not want to. Utterly disgusting customer service, as well as still being able to see the info the data breach was for!
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⚫️ Sabrina Branwood 🔶 (@SabrinaBranwood) reported@virginmedia You never have any offered on my account & online offers are new customers only, been with you almost 12 years now and still paying a small fortune for broadband and the phone line I never use but got told I’d have to pay even more to get rid of 😳 oh yeah & now my bill goin up😥
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Helen (@morethanafeline) reportedHi @virginmedia , really appreciate being left with no TV for 5 days across a stormy winter weekend because you refuse to just send out a new Tivo box when we *know* box failure is the issue, and insist on making us wait for an engineer. Absolutely terrible.
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kelly Dawkins (@ditzyk) reported@virginmedia Apple have said it’s a hardware issue & can not be repaired needs to be replaced. I have contacted yourselves on the phone & have been advised it’s £189 to buy my handset contract out. Or nothing you can do as it’s not insured. However…..
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kelly Dawkins (@ditzyk) reported@virginmedia I’ve checked my rights under consumer rights act & as the issue has been diagnosed as a hardware issue via Apple & I have a report from them the responsibility lies with yourselves to compensate for the item. Is there a complaints email I can contact virgin?
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DAtwal (@DalSinghAtwal) reported@virginmedia Absolutely disgusting and shocking customer service, the process is terrible and to be told we have to@contact them directly!…Our money is paid to Virgin NOT Yodel! If you’re logistics partners aren’t delivering it reflects badly on you and you should be sorting it out…NOT US!
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Kayleigh (@_kayleighsutton) reported@virginmedia @Ofcom how do I make a complaint about this. I didn’t take our this new package!!! We literally said no to the new package which was then put onto the account we had disconnected 4 days earlier. Now I have to give 30 days notice and a final bill for something I didn’t sign up to?
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Twinsplustwo (@TwinsplusTwo) reported@virginmedia @virginmedia You could, you know, just provide half decent customer service & send out a new hub, like BT do but I guess you need a customer interface for that, your site is designed to prevent customer contact.