Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
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The latest reports from users having issues in Cumbernauld come from postal codes G67.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bonnybridge, Bellshill, Uddingston, Cumbernauld, Airdrie, Motherwell, Falkirk and Bothwell.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Bonnybridge |
Wi-fi | |
| Bellshill |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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ChrisyCee90 🏴
(@ChrisyCee90) reported
from
Glasgow, Scotland
@BillbobGaming @virginmedia Nope. It's pissed me ******** off as I was really looking forward to it! I've been waiting 2 weeks to find out what was in this castle 😭
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Jitendra Pathariya🇮🇳🏴
(@jpathariya) reported
from
Glasgow, Scotland
Can you please check and help to sort this out? It's really disappointing that wrong information was provided to me to take my consent for upgrade. If I knew the correct benefits, I would have explored other options. @virginmedia
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Paul Andrew martin
(@PMartin1888) reported
from
Glasgow, Scotland
@virginmedia Had to many difficult moments, with customer service, plus the Internet drops out every day without fail. Im cancelling at first opportunity
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Zandra Yeaman
(@zandrayeaman) reported
from
Glasgow, Scotland
@virginmedia No, it keeps saying check for updates but there is no update and issue with the broadband not changed. This is day 4.
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Eilidh Grant
(@alesbales) reported
from
Glasgow, Scotland
@reganj3 @virginmedia That's not good.. so rude.. hope you get somewhere with it all soon
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james parrott
(@jamespa98970524) reported
from
Glasgow, Scotland
@virginmedia unable to get a contact number, internet has been down for 2 days. Online only offers technician for Wednesday 27th… both work from home !!! HELP
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Phil Anslow
(@PhilAnslow12) reported
from
Motherwell, Scotland
@virginmedia I did call but the customer service put the phone down on me
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Garry Stevenson
(@gazstevo) reported
from
Birkenshaw, Scotland
Seriously @virginmedia , after your phones not working for two days, you put me on hold for 45 minutes then hang up. Anyone would think you are purposely making it hard for customers who want to leave.
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𝙆𝙞𝙧𝙨𝙩𝙮 𝘾𝙝𝙖𝙡𝙢𝙚𝙧𝙨 🫧
(@kchalmers_x) reported
from
Kirkintilloch, Scotland
@virginmedia not had wifi since last night, bills paid so issue is on your end… what’s going on?
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Zandra Yeaman
(@zandrayeaman) reported
from
Glasgow, Scotland
@virginmedia App not giving any different info. Can you advise when the issue will be fixed? Do I receive a discount on my bill for the lack of service? 4 days now.
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🇺🇦Fck Putin C.S.C🇺🇦
(@JemimaFr) reported
from
Cambuslang, Scotland
@virginmedia any danger of my broadband working at some point today? Service is absolutely abhorrent
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Simone Pirastu
(@Pirastu88) reported
from
Glasgow, Scotland
@virginmedia Nothing, same problem. I tried from laptop and from the phone.
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Paul Andrew martin
(@PMartin1888) reported
from
Glasgow, Scotland
@virginmedia the absolute worst service in the world, awful. Dont use them, very very difficult to deal with. Happy to let you at to account via the app, but if you need to reduce as we can't no longer afford it. It's a total nightmare, calls waiting. Difficult difficult
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Graeme Turner 🏴 🇮🇹
(@gturner1969) reported
from
Glasgow, Scotland
@virginmedia absolutely zero signal in Glasgow G20 area. No channels are showing???
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Gary Francolini
(@GaryFrancolini) reported
from
Glenmavis, Scotland
@Ofcom this is not the first time we’ve had issues with @virginmedia and they never seem to investigate complaints properly. Any advice on what we can do about this?
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Eileen McGovern
(@lene2104) reported
from
Glasgow, Scotland
@virginmedia can someone answer me why I have spent 48hours trying to help downgrade my cousin package with you and we just get passed around different departments? Today alone we have been transferred 8 times and so far call time all time 4 hours 35mins 😡😡
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Kirsty
(@Kirstym82kirsty) reported
from
Motherwell, Scotland
@virginmedia unfortunately I don't have 2 days to spend waiting on getting through Watts app is taking upto 5 days for a reply the issue is an overheating router so why can't you just send one
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Simone Pirastu
(@Pirastu88) reported
from
Glasgow, Scotland
@virginmedia Yes, I did. I must wait 24 hours to see if they solved my problem. Thank you very much 🙃
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Pauline Campbell
(@pollyc15) reported
from
Cambuslang, Scotland
@virginmedia you cancel my netflix subscription as well as other customers.i start WhatsApp message and 4 hours later you offer me a worse off package. Do you add VAT to the 13.99 you charge me
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Bee 🍀💚 !!
(@celticghirl_bee) reported
from
Motherwell, Scotland
@virginmedia Your WiFi is absolutely horrendous. Sick of phoning about it. Got a booster and honestly it's made no difference whatsoever. Working from home and constantly being cut off when in meetings. Going to cost me my job at this rate. Ongoing issues for months. Ridiculous
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Your friend EasterSFST, Buddy!
(@eastersfst) reported
@virginmedia Then I rang customer retentions this morning, who told me I'm receiving a discount I was never told about when I did upgrade. then told me it's £200+ to leave
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helen gilligan
(@midgespaws) reported
@virginmedia I have rung many times and and spent 3 hours last week sorting it all out and retentions assured me all was sorted. Clearly not. Billing were no help I rang them yesterday. I was also told I won’t be charged installation fee for broadband as nothing needs installing
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Darren Pell
(@pell77) reported
@virginmedia total disgrace and it’s more and more apparent why we’re moving away from your joke of a company! You terminate our indent and phone earlier than agreed and have still not reconnected almost four days later!
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Kirsti Bobbett
(@itskirstib) reported
@virginmedia I spoke to someone but all they could advise was that it was booked for Monday and no info on any changes. Really unhappy with multiple issues before the service is up and running. Also noticed better deal from other provider which includes additional services at cheaper price
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Your friend EasterSFST, Buddy!
(@eastersfst) reported
@virginmedia Then I was passed to customer retentions who left me on ready from 1700-until they closed at 2000 or 2100. Then this morning your whatsapp put me in a pres 1 but thats not a recognised input loop
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NORMA DIXIT
(@DixitNorma) reported
@virginmedia yet again my WiFi has gone off, with no explanation. Impossible to get hold of customer service. More swindling- happy to take your money but not provide a service. Avoid them.
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Black Virtue
(@BlackVirtue) reported
@virginmedia Not booked yet, finally got through to someone properly on your lines and awaiting a call back to get someone who can actually fox the problem
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Zizi 💙🇺🇦
(@ZiziSulkin) reported
@virginmedia is it your policy to cold call customers, tell them you are offering discount for loyal service, then refuse to provide details until the customer provides 'security information' ? Sounds like a scam, and call ended when i refused to provide my info to cold caller...
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OcdPencil
(@OcdPencil) reported
@virginmedia I continue to have issues. Nothing has been solved. I put a complaint days ago and all I got it’s an useless email, I’ve called the number on the email and it is also useless, couldn’t even talk to a person. I had this problem for a month at least, tho I only reported it recently
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marie
(@mariecummins21) reported
@virginmedia Any news if you will be sending me the link for a live chat like you said? Or am I being let down like the manager which was meant to call me back?