Virgin Media outages and service status in Cumbernauld, Scotland

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cumbernauld, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Falkirk, Bothwell, Airdrie, Motherwell, Alloa, Viewpark, Blantyre, Cumbernauld, Coatbridge, Bonnybridge, Larbert, Uddingston, and Bishopbriggs.

City	Problem Type	Report Time
Glasgow	TV	6 hours ago
Glasgow	Wi-fi	10 hours ago
Glasgow	Internet	11 hours ago
Glasgow	Total Blackout	22 hours ago
Glasgow	Internet	1 day ago
Bellshill	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

• 
  Arek Kwapis (@AG_Developer) reported 49 seconds ago from Falkirk, Scotland

  God damn it @virginmedia, another day another outage. This is becoming a really really sick joke. Just because most people sleep at night doesn't mean others like me don't have work to do

• 
  Joan Murdoch (@ThistleTigger) reported 6 minutes ago from Dennistoun, Scotland

  @virginmedia No, it's not fixed. Same thing happening now as it did yesterday. Alexa cannot connect to Internet, yet my phone can. Echo Dot has been checked and is fine so problem is with @virginmedia

• 
  Loraine Riddick (@LoraineRiddick2) reported 6 minutes ago from Glasgow, Scotland

  @virginmedia any chance you can contact me regarding my house phone which hasn’t worked for 7weeks. Have written to Sunderland and spoken to robots, and constantly get told to dial 151 which I can’t as house phone line is the problem!ty

• 
  Hugh Moan 💙 (@weeshug72) reported 7 minutes ago from Glasgow, Scotland

  @virginmedia The solution is leaving so I don't have to use more electricity.

• 
  don mackeen (@donmackeen) reported 8 minutes ago from Glasgow, Scotland

  @virginmedia The service checker tells me either nothing, or - as in the screenshot - something completely contradictory. There is no way to communicate with anyone and yet, strangely enough, you still charge me for a service which only works intermittently.

• 
  AR #55 (@G1NG355) reported 9 minutes ago from Glasgow, Scotland

  @virginmedia Now we're looking at alternative suppliers as we're absolutely disgusted. Loyal customer for 30plus years.. Thousands upon thousands spent.. For what?

• 
  Ironside Design (@ironside_design) reported 11 minutes ago from Kirkintilloch, Scotland

  @virginmedia Hub3.0 no problems with connection and had a few other Virgin customers say the same about connections dropping out

• 
  oor Jim (@jimnimmo60) reported 14 minutes ago from Airdrie, Scotland

  @O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.

• 
  graeme Tannahill (@graemeT2010) reported 15 minutes ago from Glasgow, Scotland

  @O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help @virginmedia

• 
  Spike (@Spike61987764) reported 26 minutes ago from Harthill, Scotland

  @virginmedia Not hard enough. 20 hours and 20 minutes without television and broadband which I pay dearly for and that's the best you can say. Time for compensation for no service and move away from @virginmedia to someone more reliable and actually cares a little about customer service

• 
  bristian cungay (@ChristianBunga7) reported 28 minutes ago from Glasgow, Scotland

  @virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom

• 
  Anne Marie McPhee (@nuttynanaannie) reported 28 minutes ago from Motherwell, Scotland

  @virginmedia Hello I have no tv service and also cannot get into my account to do service check. ML1 5HD area of Motherwell. Channels are all pixelated and sound affected.

• 
  Gary Francolini (@GaryFrancolini) reported 32 minutes ago from Glenmavis, Scotland

  @Ofcom this is not the first time we’ve had issues with @virginmedia and they never seem to investigate complaints properly. Any advice on what we can do about this?

• 
  Anne Marie McPhee (@nuttynanaannie) reported 33 minutes ago from Motherwell, Scotland

  @virginmedia Hi, thank you for replying. I can't see where to register. I did another service check and it says an intermittent service fault is affecting my area. But gives no guidance/option to register for loss of service. Guidance please.

• 
  Karen Sime 💙 #TeamNHS (@Karencrafts) reported 36 minutes ago from Glasgow, Scotland

  @MargMarvelous @virginmedia I know. Virgin is down in Glasgow but I still need a new hub as the reset button on mine is broken. I’ve been going in circles on the app and website for the best part of an hour. A simple email address would have resolved it in 5 minutes!

• 
  David Sandilands (@DNSandilands) reported 37 minutes ago from Falkirk, Scotland

  @virginmedia Yeah but then I realised you can't use a 192.168.1.x network with the hub either 🙃 so sadly into modem mode it goes.

• 
  dios mio la creatura 🏳️‍🌈🇺🇦 (@lordofanywhere) reported 39 minutes ago from Glasgow, Scotland

  @virginmedia is a complete and utter joke in Glasgow. Apparently there is a fault and won’t be resolved until January 5th. On Twitter, they redirect us to the service status page, which is “experience some problems” and we can’t check service status. Compensation is in order.

• 
  Andrew Bradley (@AndrewTOG) reported 42 minutes ago from Glasgow, Scotland

  Well no @F1 the. Thanks to @virginmedia failing and not connecting. No customer support open and no response online… what dark age company is this ?

• 
  David A (@tofolo_1) reported 52 minutes ago from Glasgow, Scotland

  @virginmedia Perhaps if you read my messages? 1st message said I don't have a land line. 0345 is 30p a minute on O2 PAYG (your merger partner) This is a sign of customer service to come. I will cancel before my connection date. Thanks for confirming my fears about virgin.

• 
  wolfofwhickham (@wolfofwhickham) reported 56 minutes ago from Glasgow, Scotland

  @virginmedia Weeks ago and everyone nothing shows on the tracking.... its a basic issue that needs resolving can u assist direct ? Need to have some good service from you as today this will be putting people off and I'm certainly not recommending you as it stands

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🌸 🙀 Teresa Cooper (@Teresacooper) reported 5 minutes ago

  @virginmedia Virgin media still down 18 hours later

• 
  CarryOnGemma (@CarryOnGemma) reported 6 minutes ago

  @virginmedia this has gone beyond the pale now. You already know all the issues my dad and I have had for, well, weeks now. Dad had all his recordings deleted and now his new recordings are recording and now he’s watched part of something he can’t go back and watch it because it says the recording has failed. This has happened on every recording. It seems to record fine then changes to failed. Get this sorted and get the broadband sorted. How @Ofcom isn’t all over this I don’t know. Pushing people to take the V6 and then a year later this happens. Shocking.

• 
  glazersout (@siralexisared) reported 8 minutes ago

  @LucyProxxyfox @O2 @virginmedia Good luck with a complaint Lucy, mine is nearly 5 months old after O2 cancelled an iwatch contract incorrectly and stuck an arrangement to pay on my credit file, which stays for 6 years. About to go to the ombudsman

• 
  Spike Lawson (@SpikeLawson1) reported 8 minutes ago

  @virginmedia What is it with the total indifference shown by virgin media? Service is down and we get three different timescales to fix it! They have obviously forgotten that we customers pay for their company

• 
  the_beeb_23 (@thebeeb_23) reported 11 minutes ago

  @virginmedia a little man from virgin media just rocked up at the door to explore opportunities to get our business back. How poor is the customer relationship software that they don’t have on record that pricing, service and delivery was so bog awful I will never go back?

• 
  🌸 🙀 Teresa Cooper (@Teresacooper) reported 14 minutes ago

  I cant get downstairs to an ambulance anyway and 2 days later @virginmedia is still down.

• 
  Melina Kakoulidis (@MelinaKakoulid7) reported 16 minutes ago

  I am like have you heard yourself. You asked me for my monthly bill amount which I gave I was asked to confirm my email address which I gave and then the next question was how much is your monthly bill again I gave £27 Is @virginmedia customer services agents computers or human

• 
  GB Food Finder (@britfoodfinder) reported 21 minutes ago

  @FastCarr_72 @virginmedia Same issue

• 
  the_beeb_23 (@thebeeb_23) reported 22 minutes ago

  @virginmedia Oh, I can think you should rest easy in bed knowing that this will never happen. I on the other hand have to spend every moment of every day telling people about what a bunch of front b0ttoms your organisation is and how 5hitty sticks should be deployed to keep away from you

• 
  Ugly Balaclava (@uglybalaclava) reported 23 minutes ago

  @virginmedia @DavidVaughan5 We have a engineer here right now and change the hub over to a new one and it’s still not working. Flashing yellow lights. This is a network problem. What is happening please? Doesn’t look like a fix will be happening