Virgin Media outages and service status in Cumbernauld, Scotland

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cumbernauld, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Falkirk, Bellshill, Bothwell, Airdrie, Alloa, Viewpark, Blantyre, Cumbernauld, Coatbridge, Bonnybridge, Larbert, and Uddingston.

City	Problem Type	Report Time
Glasgow	Internet	12 hours ago
Glasgow	Internet	2 days ago
Glasgow	Internet	2 days ago
Glasgow	Internet	2 days ago
Glasgow	Internet	2 days ago
Glasgow	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

• 
  Zandra Yeaman (@zandrayeaman) reported 3 minutes ago from Glasgow, Scotland

  @virginmedia App not giving any different info. Can you advise when the issue will be fixed? Do I receive a discount on my bill for the lack of service? 4 days now.

• 
  Hugh Moan 💙 (@weeshug72) reported 3 minutes ago from Glasgow, Scotland

  @virginmedia why just you just call me under the guise of "offering me a discount on my services" then offer me a deal that means me paying for an extra service I don't currently use or want?

• 
  Naveed Asghar (@naveedasghar) reported 4 minutes ago from Glasgow, Scotland

  @virginmedia @stephenblack32 Shocking to say the outage fix could take up to 5th Jan in Glasgow. over a week with no internet during the festive period is unacceptable. I will be cancelling my virgin fibre today.

• 
  Banjo (@Chban1967) reported 8 minutes ago from Glasgow, Scotland

  @virginmedia Absolute shambles of a company with absolute zero customer care. Phone up and agree a contract only to get something totally different phone to complain they tell you the phones getting cut off, the goalposts get moved continuously, communication atrocious. AVOID!!!

• 
  Krisy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 (@KrisyFaeGlesga) reported 10 minutes ago from Glasgow, Scotland

  I ******* hate @virginmedia these clowns are worse than council workers!! Thank **** I cancelled

• 
  Anne Marie McPhee (@nuttynanaannie) reported 12 minutes ago from Motherwell, Scotland

  @virginmedia OK. That's fine . Every time I service check my broadband it tells me there's a fault in my area and its being investigated and to come back in 24 hours and it will be looked into but when I do this it just gives the same response . Its very confusing. And not very helpful at.

• 
  Banjo (@Chban1967) reported 13 minutes ago from Glasgow, Scotland

  @virginmedia The point is the contract sent out on 15th Aug wasn't what was agreed when challenged I got put on the virgin no customer service merry-go-round which due to our personal circumstances i had to give up u are an absolute rotten company ur service agent admitted this was appalling

• 
  oor Jim (@jimnimmo60) reported 16 minutes ago from Airdrie, Scotland

  @O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.

• 
  Anne Marie McPhee (@nuttynanaannie) reported 19 minutes ago from Motherwell, Scotland

  @virginmedia Hello I have no tv service and also cannot get into my account to do service check. ML1 5HD area of Motherwell. Channels are all pixelated and sound affected.

• 
  don mackeen (@donmackeen) reported 19 minutes ago from Glasgow, Scotland

  @virginmedia had the technician come out today after days of patchy service. Got the hub changed, and ... Service still terrible. And now I'm to wait "24 hours"...

• 
  The Lanarkshire Laird (@Lshire_Laird) reported 21 minutes ago from Motherwell, Scotland

  @virginmedia Pretty sure you could be asking fir my details in a DM. Otherwise, what was the point in replying to me in the first place. Never mind, I’ll stick to keep calling.

• 
  FD (@F_Dev1888) reported 32 minutes ago from Falkirk, Scotland

  @virginmedia They said credit will be applied but can’t do it just now as the system is down. 🤔 @Ofcom

• 
  Rab Lynch (@rablynch4) reported 33 minutes ago from Glasgow, Scotland

  @LynneLang3 @virginmedia Aye the cheek will help, apologise you ungrateful jerk

• 
  graeme Tannahill (@graemeT2010) reported 35 minutes ago from Glasgow, Scotland

  @O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help @virginmedia

• 
  rach ✨ (@seawxy) reported 38 minutes ago from Motherwell, Scotland

  been trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of house 🖕🏽

• 
  Willem_Wikkelspies (@spongebath63) reported 40 minutes ago from Dennistoun, Scotland

  @virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!

• 
  bristian cungay (@ChristianBunga7) reported 43 minutes ago from Glasgow, Scotland

  @virginmedia He treated me like I was stupid. Turned it off and on again and replugged the wires, he replaced the box and left. I mean I am stupid but there really was no need @virginmedia

• 
  Gary Francolini (@GaryFrancolini) reported 51 minutes ago from Glenmavis, Scotland

  @Ofcom this is not the first time we’ve had issues with @virginmedia and they never seem to investigate complaints properly. Any advice on what we can do about this?

• 
  Alan 🍀 (@bhoy_al) reported 58 minutes ago from Glasgow, Scotland

  Never ever going with Virgin Media again. Internet has been down for nearly 24 hrs, and it's been down nearly everyday for at least 1-5 hours over the course of the last week or two.

• 
  Loraine Riddick (@LoraineRiddick2) reported 60 minutes ago from Glasgow, Scotland

  @virginmedia There is no dial tone and I’ve tried another phone and line is still dead, so it must be the socket that is broken. I’m out now until 1230 if someone can arrange even a web chat as it’s almost 2 months without phone.. Ty

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ⭐️Jackie⭐️ (@Jakki_113) reported 2 minutes ago

  @gblondon1 @skytv Virgin Media has the worst customer service,they can't spell properly when putting your details onto their computers so your password or email address is never recognised.

• 
  Mary (@Mary19764789) reported 2 minutes ago

  Echo chamber again on Virgin media and Irish media in general Focusing on the big bad far right and not on the cause of the current crisis #TonightVMTV

• 
  Martinius (@Naish2Martin) reported 3 minutes ago

  @gblondon1 @skytv @virginmedia I hope for your sake that you don’t get technical issues with Virgin. I changed to them twice from Sky, they were awful !

• 
  ArseF1 (@F1Arsenil) reported 7 minutes ago

  @virginmedia customer service has to be one of the worst! You ask to remove packages and they instead put you on a different contract without your consent! Monthly bill goes from £70 to £181 and they can’t explain how after 3 calls! Horrible just horrible

• 
  rebecca ann jarvis (@rebeccaann1989) reported 8 minutes ago

  @virginmedia Saturday 6th June 2026 and after being told all my recordings that I was in the middle of watching I've now lost and now my box and tv is unusable as the 360 is unworkable and shouldn't have been changed as if it's not broke don't fix it now it's broke and unfixable

• 
  Stephen Hampson (@StephenHampson) reported 11 minutes ago

  @gblondon1 @skytv Wait till the new customer vibes runs out and they treat you the way sky did. Increase in bills and decrease in customer service. Isn't this right @virginmedia

• 
  Drew Stevo (@andrewstevo39) reported 13 minutes ago

  @gblondon1 @skytv @virginmedia Yeh its a shame Sky dont reward loyal customer with cheaper TV and broadband. Fantastic offers for new customers but totally agree, loyalty should be rewarded

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 SMITHY 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@LeeSmit35077313) reported 15 minutes ago

  @gblondon1 @skytv @virginmedia I changed to virgin once. Lasted 6 months. They charged me for services I didn’t ask for or use took bigger payments than they should have and not one person on the phone spoke clear enough English for you to understand. Absolute **** show of a company

• 
  Unsilent Minority (@wokenotagit) reported 15 minutes ago

  @JayneCellis @PatrickChristys @virginmedia Oh **** right off.

• 
  Keeleys Lettings (@KeeleysMaldon) reported 17 minutes ago

  @gblondon1 @skytv @virginmedia I switched from Sky to Virgin, worst decision I ever made. All was fine until I renewed my contract, they overcharged me for services agreed and I even had it in black and white on a contract from them, multiple phone calls to India with no resolution. Buffers all the time too