Virgin Media

Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland

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The latest reports from users having issues in Cumbernauld come from postal codes G67.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cumbernauld, North Lanarkshire, Scotland 10/08/2025 07:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Bellshill, Motherwell, Cumbernauld, Bonnybridge, Coatbridge, Airdrie, Grangemouth, Viewpark, Uddingston, Blantyre, Larbert and High Blantyre.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Phone
United KingdomGlasgow E-mail
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • GeorgeCochrane1 George Cochrane (@GeorgeCochrane1) reported from Glasgow, Scotland

    @MotoNutJob @virginmedia Thing is BB appears to be regional. Different providers give better service in different regions. You cant even recommend switching to supplier 'X' Good luck!

  • Gordon_Keenan Gordon Keenan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Gordon_Keenan) reported from Glasgow, Scotland

    @ramfrancisuk @robmckenzieuk @virginmedia Even posting online, you get nothing back from them, unlike many other companies whose customer care team swoop in and help. Off this is the way the business users are handled....

  • Newlandsdoc Decdoc (@Newlandsdoc) reported from Glasgow, Scotland

    @virginmedia Broadband service becoming a complete joke. Cutting out all the time. Impossible to get any work done. £100 a month 🤬

  • bazer100 Nanook🐶 (@bazer100) reported from Cumbernauld, Scotland

    @virginmedia broadband off again this morning, Bill's going up, service keeps going down. Improvements needed or change is on the horizon

  • BrittenyCox Britteny Gibson (Cox) (@BrittenyCox) reported from Glasgow, Scotland

    @virginmedia We don’t have a home phone hooked up. So If I phone, I’ll be charged on my mobile. Can I please have the contact details of the complaints department. It’s unacceptable that Virgin thinks its okay to let their customers go without service for several hours.

  • Perdita21 anne collins (@Perdita21) reported from Glasgow, Scotland

    @virginmedia help Virgin Media. Broadband in Glasgow G129UE down for 2nd Day. No text updates. 2 calls to India useless. I will be leaving if this is your idea of customer care!

  • BrittenyCox Britteny Gibson (Cox) (@BrittenyCox) reported from Glasgow, Scotland

    @virginmedia Yes and checked service it nothing is listed. Rebooted the router twice.

  • graemeT2010 graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland

    @virginmedia help please I tweet in twice now REPLY

  • Perdita21 anne collins (@Perdita21) reported from Glasgow, Scotland

    @virginmedia Yes. I was assured that it would be fixed by 9.20 this morning after dealing with support from abroad that took 20 mins. Tried again 7 hours later and same result.

  • Gordon_Keenan Gordon Keenan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Gordon_Keenan) reported from Glasgow, Scotland

    @ramfrancisuk @virginmedia That’s what I am thinking… they are placing a business package in a residential area… I’m giving them the option to just cancel everything and let me move on… but we’ll see what unfolds…

  • Gordon_Keenan Gordon Keenan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Gordon_Keenan) reported from Glasgow, Scotland

    @virginmedia This is a new installation, and I was told the thing would be operation on Monday 10th after cable installed. I was then told, there is a system problem with Virgin… so I’m a week down the road and no further forward.. Frustrating with no details on why this is happening to me.

  • rchlcrns rachael (@rchlcrns) reported from Glasgow, Scotland

    @Melfyx @virginmedia They are truly thee worst WiFi company in the whole world I loathe them

  • discostu67 Stuart O'Kane (@discostu67) reported from Glasgow, Scotland

    @virginmedia It tells me there is a problem with my tv service which is working fine and my broadband is ok which it is not, this has been going on for weeks now

  • Gordon_Keenan Gordon Keenan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Gordon_Keenan) reported from Glasgow, Scotland

    @robmckenzieuk @ramfrancisuk Well…. I’m finding out the hard way that @virginmedia are extremely slow in getting me up and running with a new business installation. On to day three after install, with it not working…

  • Gordon_Keenan Gordon Keenan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Gordon_Keenan) reported from Glasgow, Scotland

    @ramfrancisuk I’m told there is a fault….. but no idea what type of fault….. Oh well, back to work today after 2 weeks off, crap weather throughout, now got a cracked wisdom tooth I think, and no update from @virginmedia on my business install… I’ll change my name to MARVIN I think…

  • Gordon_Keenan Gordon Keenan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Gordon_Keenan) reported from Glasgow, Scotland

    @vmbusinesshelp @virginmedia New cable installed on Monday, still no service. Being told that they checked this with the internal team and advised that the national hit issue is still outstanding… I am seriously considering cancelling before this becomes even worse!!

  • dtr1984 🏴󠁧󠁢󠁳󠁣󠁴󠁿David🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@dtr1984) reported from Glasgow, Scotland

    @virginmedia what's the deal with the skysports f1 hd channel , it's not working

  • Gordon_Keenan Gordon Keenan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Gordon_Keenan) reported from Glasgow, Scotland

    @ramfrancisuk @virginmedia It's the completed lack of information that starts to irritate me. If they expect me to pay £61 a month and out of that month not get 100% service then I'll not be happy in any shape or form.

  • Gordon_Keenan Gordon Keenan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Gordon_Keenan) reported from Glasgow, Scotland

    @ramfrancisuk @robmckenzieuk @virginmedia Well this is a new business install... The lack of why there is a problem is the infuriating part. More so, I've taken two days out of my holiday to be there for their install engineers.

  • BrittenyCox Britteny Gibson (Cox) (@BrittenyCox) reported from Glasgow, Scotland

    @virginmedia Sorry, I can say for certain regarding wired as I don’t have an ethernet cable to test but wireless is constantly down - usually a few times a day signal completely stops.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • grid56126 Grid56126 (@grid56126) reported

    @virginmedia Day 6 now with no phone use. Your advice to go back to the forum was little use as I was told I am not yet at the stage where my personal details are needed as its a generic fault, but it's not on your website as an issue. This is beyond a joke now.

  • ninian Ninian Carter (@ninian) reported

    @virginmedia Thanks Virgin Broadband. I'm currently an hour late to start work because I can't get online. Now having to connect a Mac to the Internet using my mobile phone. Totally CRAP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • JasonVowles Jason R. Vowles (@JasonVowles) reported

    @virginmedia No issues detected in the area. Reset the router but getting drops in service regularly. Working from home with a busted knee and can not afford to lose a day of work.

  • Fritzmahoney Fritz_ (@Fritzmahoney) reported

    @virginmedia I've raised a complaint via the phone and online and still not heard from anyone. As a new customer the whole transfer to @virginmedia has been a total mess and taken up a huge amount of my time.

  • Nick_the_blitz Nick Morrison (@Nick_the_blitz) reported

    @virginmedia Another example of your service being poor making it difficult to discuss issues. How can other companies keep DMs open securely but you can? Seems like choice rather than security related issue.

  • ConorBuller Conor Buller (@ConorBuller) reported

    I had a whole Notion board with every detail of this house move planned out, only for Virgin Media to cancel our internet install at 9pm the night before..

  • chilly_spurs Clare 🏴󠁧󠁢󠁥󠁮󠁧󠁿💙 (@chilly_spurs) reported

    Going to take 5 minutes & make a cup of tea …… it’s either that or throw my router out the window 😡 @virginmedia your service status phone line is about as much use a chocolate teapot!!!

  • jessicarosten jessica rosten (@jessicarosten) reported

    @virginmedia Yes of course. My issue is separate to any area issues according to two of your technicians

  • daisylnaughton daisylnaughton (@daisylnaughton) reported

    @virginmedia can you let me know when WiFi will be working again in CF24 in Cardiff! Appalling service when you have to WFH. I have a day full on interviews which I now have to dial into.

  • scotty7842 Josh Scott (@scotty7842) reported

    @virginmedia having a lot of connectivity issues in the SW12 area. Is there a problem in the area? Anyone else having an issue?