Virgin Media outages and service status in Cumbernauld, Scotland

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cumbernauld, Scotland

The most recent Virgin Media outage reports came from the following cities: Falkirk, Glasgow, Airdrie, Motherwell, Alloa, Viewpark, Blantyre, Cumbernauld, Coatbridge, Bonnybridge, Larbert, Bellshill, Uddingston, Bishopbriggs, and Bothwell.

City	Problem Type	Report Time
Falkirk	Internet	3 hours ago
Glasgow	Internet	5 hours ago
Glasgow	Internet	9 hours ago
Airdrie	Wi-fi	10 hours ago
Glasgow	Internet	15 hours ago
Glasgow	Total Blackout	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

• 
  Redemption80 (@RedemptionBroon) reported 4 minutes ago from Birkenshaw, Scotland

  @GSpellchecker @virginmedia They are rarely competent, not as bad as Vodafone but no one is. Broadband speed wise though no one is close so no interest in cancelling.

• 
  ChrisyCee90 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ChrisyCee90) reported 6 minutes ago from Glasgow, Scotland

  @BillbobGaming @virginmedia Nope. It's pissed me ******** off as I was really looking forward to it! I've been waiting 2 weeks to find out what was in this castle 😭

• 
  𝙆𝙞𝙧𝙨𝙩𝙮 𝘾𝙝𝙖𝙡𝙢𝙚𝙧𝙨 🫧 (@kchalmers_x) reported 8 minutes ago from Kirkintilloch, Scotland

  @virginmedia not had wifi since last night, bills paid so issue is on your end… what’s going on?

• 
  bristian cungay (@ChristianBunga7) reported 8 minutes ago from Glasgow, Scotland

  @virginmedia The ‘step by step help’ doesn’t help. It tells me thing I already know - restart hub check connections, reset.

• 
  The Lanarkshire Laird (@Lshire_Laird) reported 10 minutes ago from Motherwell, Scotland

  @virginmedia Pretty sure you could be asking fir my details in a DM. Otherwise, what was the point in replying to me in the first place. Never mind, I’ll stick to keep calling.

• 
  Simone Pirastu (@Pirastu88) reported 14 minutes ago from Glasgow, Scotland

  @virginmedia Nothing, same problem. I tried from laptop and from the phone.

• 
  Loraine Riddick (@LoraineRiddick2) reported 17 minutes ago from Glasgow, Scotland

  @virginmedia There is no dial tone and I’ve tried another phone and line is still dead, so it must be the socket that is broken. I’m out now until 1230 if someone can arrange even a web chat as it’s almost 2 months without phone.. Ty

• 
  bristian cungay (@ChristianBunga7) reported 18 minutes ago from Glasgow, Scotland

  @virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom

• 
  Banjo (@Chban1967) reported 21 minutes ago from Glasgow, Scotland

  @virginmedia Absolute shambles of a company with absolute zero customer care. Phone up and agree a contract only to get something totally different phone to complain they tell you the phones getting cut off, the goalposts get moved continuously, communication atrocious. AVOID!!!

• 
  Anne Marie McPhee (@nuttynanaannie) reported 26 minutes ago from Motherwell, Scotland

  @virginmedia Hi, thank you for replying. I can't see where to register. I did another service check and it says an intermittent service fault is affecting my area. But gives no guidance/option to register for loss of service. Guidance please.

• 
  David McGill (@DavidMcGill7) reported 31 minutes ago from Glasgow, Scotland

  @virginmedia TV & Internet was down for 4 days last week now it’s all off again & won’t be fixed until tomorrow night at the earliest, a dreadful service 🤬

• 
  Lady Ra_Bleather🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@ra_bleather) reported 40 minutes ago from Motherwell, Scotland

  @virginmedia After spending hours trying to get through to you yesterday on the phone I raised a complaint about that. Solution this morning? ‘Call us’ is this a joke? Are u so think? #dreadfulservice

• 
  don mackeen (@donmackeen) reported 45 minutes ago from Glasgow, Scotland

  @virginmedia The service checker tells me either nothing, or - as in the screenshot - something completely contradictory. There is no way to communicate with anyone and yet, strangely enough, you still charge me for a service which only works intermittently.

• 
  Phil Anslow (@PhilAnslow12) reported 48 minutes ago from Motherwell, Scotland

  @virginmedia I did call but the customer service put the phone down on me

• 
  AR #55 (@G1NG355) reported 53 minutes ago from Glasgow, Scotland

  @virginmedia Cannot be rectified as the services have been disconnected. I spoke with someone on Friday that said services would be reinstated within 4 hours. After 6 hours, we received nothing. Called back and basically said that call never happened and have no log of the call.

• 
  David A (@tofolo_1) reported 53 minutes ago from Glasgow, Scotland

  @virginmedia Are you kidding? I am not paying 30p a minute to call you. The contact us page says webchat but no link? It also says some text service but no number? Are you also just making it impossible to get in touch. If this becomes any harder to set up billing I will cancel....

• 
  That Glasgow Florida Family🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@GlasgowThat) reported 53 minutes ago from Cambuslang, Scotland

  Virgin Media @virginmedia should be investigated by Ofcom they are taking money from people while not supplying a service. They are providing a substandard service when the do supply it. Major areas of Glasgow no internet until Jan 5th. Do not join this company they are the worst

• 
  Andrew Bradley (@AndrewTOG) reported 54 minutes ago from Glasgow, Scotland

  Well no @F1 the. Thanks to @virginmedia failing and not connecting. No customer support open and no response online… what dark age company is this ?

• 
  Spike (@Spike61987764) reported 58 minutes ago from Harthill, Scotland

  @virginmedia Not hard enough. 20 hours and 20 minutes without television and broadband which I pay dearly for and that's the best you can say. Time for compensation for no service and move away from @virginmedia to someone more reliable and actually cares a little about customer service

• 
  AR #55 (@G1NG355) reported 60 minutes ago from Glasgow, Scotland

  @virginmedia Yes, we got our package reduced.. And was quoted a price for basic TV, phone line and WiFi.. We received an email confirming this but upon receiving this our TV services was disconnected. On the email it stated that no TV service was included, upon calling up.. We were told this

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hoggus (@Hoggus17) reported 1 minute ago

  @Afcgunner_1886 @virginmedia Is your Virgin box flashing green and not working? I’ve been having issues since 4:30pm yesterday and want to know if it’s us or not

• 
  G Turnbull (@GaryTurnbull9) reported 2 minutes ago

  @gail_hendry @virginmedia I would be happy just to be able to speak to someone who is English and can understand me and vice-versa been with these since it was “Telewest” currently WORST SERVICE ( communications) I have EVER had signing me up for deals ( some Indian/pakastani) I don’t even want

• 
  John Hatcher (@kolodog1) reported 6 minutes ago

  @virginmedia the service with the WiFi or TV services in the BR5 is poor. 3 times in the last week one of them has went down, today it's the WiFi again.

• 
  Alma Lapuebla-Funk (@almacchiato) reported 7 minutes ago

  @virginmedia Hi! I noticed our internet has been experiencing service outage frequently this year (17 times). We have a new Wifi Hub but we’re still experiencing the outage. What’s going on?

• 
  Carrie (@IamCarrieagain) reported 8 minutes ago

  @virginmedia My issue is you turned off my working router. I'm disabled and you turned off my service.

• 
  Jade Fairclough (@_jadebrady) reported 8 minutes ago

  @virginmedia down for 9 hours now, only fixed in 24 - 48 hours. In today’s world where everything relies on internet this is really appalling service. If you had prior warning there was an outage expected you can prepare but to have it off for so long is ridiculous

• 
  roo64 (@ianrooney48) reported 9 minutes ago

  @virginmedia My tv picture is distorted and pixelled. Been gradually getting worse since yesterday. Many of us in the M43 Manchester area having the same problem.

• 
  Dylan Brown (@DillB1976) reported 10 minutes ago

  @virginmedia @ShirleySarah70 You dont reply to messages, you have not responded to me for 4 hours on an issue that is not resolved

• 
  jamie (@JMRGBY_) reported 11 minutes ago

  @j0nfuzz @virginmedia Oh we will - I’ve had to go into the office every day because I can no longer work from home while this is down. My data is almost entirely drained. They’re ***************.

• 
  andrew willett (@willywillett) reported 11 minutes ago

  @MrBenGrant @virginmedia They are absolutely awful, after we've recently had issues i rang and arranged for an engineer to come out, guess what? They never showed up! Not even a message to say sorry or a call to apologise for the inconvenience of waiting in..😡