Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
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The latest reports from users having issues in Cumbernauld come from postal codes G67.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Airdrie, Falkirk, Alloa, Cumbernauld, Bellshill, Bothwell, Blantyre, Uddingston, Coatbridge, Larbert and Bonnybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Total Blackout | |
| Glasgow |
TV | |
| Glasgow |
Wi-fi | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Phone |
Community Discussion
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Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Ironside Design
(@ironside_design) reported
from
Kirkintilloch, Scotland
@virginmedia Hub3.0 no problems with connection and had a few other Virgin customers say the same about connections dropping out
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
@virginmedia Unfortunately no. I've spoken to multiple agents all day and an engineer is scheduled for tomorrow. If it isn't intermittent outage, it's a massive speed decrease (currently getting 50Mbps down/3Mbps up on a Gig1 line, usually 800Mbps down/55Mbps up)
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
Come on @virginmedia, this is getting ridiculous now. Been without Internet for over 24hrs - ever since yesterday's maintenance at 9am. Still not got my Oomph unlimited data to help ease the pain either and no ETA on fix. This is beyond silly.
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia I’ve phoned numerous times and had to hang up as constantly kept waiting, but will try again this evening when it might be easier to speak to someone
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AR #55
(@G1NG355) reported
from
Glasgow, Scotland
@virginmedia Now we're looking at alternative suppliers as we're absolutely disgusted. Loyal customer for 30plus years.. Thousands upon thousands spent.. For what?
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AR #55
(@G1NG355) reported
from
Glasgow, Scotland
@virginmedia Cannot be rectified as the services have been disconnected. I spoke with someone on Friday that said services would be reinstated within 4 hours. After 6 hours, we received nothing. Called back and basically said that call never happened and have no log of the call.
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David Sandilands
(@DNSandilands) reported
from
Falkirk, Scotland
@virginmedia Yeah but then I realised you can't use a 192.168.1.x network with the hub either 🙃 so sadly into modem mode it goes.
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AR #55
(@G1NG355) reported
from
Glasgow, Scotland
@virginmedia that's us done with you guys.. We've been a customer of 30 years and incompetent staff have completed f*cked up.
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rach ✨
(@seawxy) reported
from
Motherwell, Scotland
@virginmedia no, i’ve not received a resolution. someone contacted me regarding the complaint, then when i responded, they have just ignored it. the complaint is regarding incorrect billing and poor customer service.
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AR #55
(@G1NG355) reported
from
Glasgow, Scotland
@virginmedia Well that's another inconvenience. I can't put into the limited characters what we've been through since Friday with your service.
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James
(@jpcarr85) reported
from
Glasgow, Scotland
@virginmedia Folks, wifi down in Glasgow
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Redemption80
(@RedemptionBroon) reported
from
Birkenshaw, Scotland
@GSpellchecker @virginmedia They are rarely competent, not as bad as Vodafone but no one is. Broadband speed wise though no one is close so no interest in cancelling.
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Lady Ra_Bleather🏴🇺🇦
(@ra_bleather) reported
from
Motherwell, Scotland
@virginmedia After spending hours trying to get through to you yesterday on the phone I raised a complaint about that. Solution this morning? ‘Call us’ is this a joke? Are u so think? #dreadfulservice
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Gallagher D
(@Jockthrax) reported
from
Airdrie, Scotland
@virginmedia Possibly the worst company I have ever dealt with. Cut off twice. I only wanted to buy a new remote. Absolute shambles of a company. Disgraceful customer service.
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help @virginmedia
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia any chance you can contact me regarding my house phone which hasn’t worked for 7weeks. Have written to Sunderland and spoken to robots, and constantly get told to dial 151 which I can’t as house phone line is the problem!ty
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Colin M
(@oletalk) reported
from
Glasgow, Scotland
What's going on with @virginmedia broadband just now? Just managed to find out on 150 that they seem to be doing (emergency?) maintenance of some sort. Is this how they justify "returning to the office"?! 🤪
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia There is no dial tone and I’ve tried another phone and line is still dead, so it must be the socket that is broken. I’m out now until 1230 if someone can arrange even a web chat as it’s almost 2 months without phone.. Ty
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AR #55
(@G1NG355) reported
from
Glasgow, Scotland
@virginmedia Yes, we got our package reduced.. And was quoted a price for basic TV, phone line and WiFi.. We received an email confirming this but upon receiving this our TV services was disconnected. On the email it stated that no TV service was included, upon calling up.. We were told this
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
@virginmedia Is there any ETA on issue resolution?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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anthony rohomon
(@ARohomon) reported
@virginmedia I’m trying to get through to someone about renegotiating contract as it’s now on full price and to expensive but phone line says your too busy, and live chat is not working anyone able to help please
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Court/ZervR
(@ImZervR) reported
@Stallzy @virginmedia Yeah mate was fine until they did some work recently on the local station and its been **** since and the people you speak to on the phone are ******* brandead
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Joker ⚡️⚡️⚡️⚡️⚡️ ⚡️⚡️⚡️🇵🇱🇪🇺🌈
(@maros_joker) reported
@virginmedia Of course I spoke to customer service, they told me this is the company's policy and there is nothing they can do. This is how @virgin media dealing with old customers not only me I talk with people and I'm not alone!!!
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Martyn Batten
(@1252spike) reported
@virginmedia internet down, call virgin to find out if it's me or a virgin issue and the message says "sorry we are busy call back later, goodbye". Must be a virgin media problem if I get that message... So price hike isn't being used to improve network or CS response....🙁
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Jo Dyson
(@josiejo28) reported
@virginmedia hi, I'm a brand new customer & upon attempting to set up I discovered the BT engineer who came last time cut the cable to my virgin socket & the cable doesn't fit the socket so I urgently need an engineer to come out & either redirect or install a new cable. Pls help
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Jason Green
(@nogeek) reported
@virginmedia I do require! Please see the screenshot of the speed we are getting. It was not me that cancelled. Please could you help sort this out. 3 weeks with almost unusable internet now
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Jon Chandler
(@juancheeko) reported
@virginmedia Just tried calling “Our team are busy call later, goodbye. “ it’s now good enough and other people clearly have same issue. #virginmediafaults #virginmedia
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Martin Williams
(@martinrw) reported
@virginmedia There isn’t a wire connection in that room. The WiFi is strong in the front room, but terrible in the back.
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Charlene Hayes
(@MscharleneH) reported
@virginmedia Shockingly inefficient customer services. It’s a con!!!
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Smit
(@SmitlingRob) reported
@virginmedia several weeks of slow internet speeds now. Upload speeds after 9am are throttled below 1mb so I can’t make calls or communicate with work colleagues. Half an hour on hold this morning before being cut off.