Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Cumbernauld, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bothwell, Bellshill, Falkirk, Motherwell, Airdrie, Alloa, Grangemouth, Bonnybridge, Coatbridge, Cumbernauld, and Blantyre.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Wi-fi | 7 hours ago |
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Glasgow
|
Wi-fi | 13 hours ago |
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Glasgow
|
1 day ago | |
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Glasgow
|
Wi-fi | 1 day ago |
|
Glasgow
|
Internet | 1 day ago |
|
Glasgow
|
TV | 1 day ago |
Community Discussion
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Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Britteny Gibson (Cox) (@BrittenyCox) reported from Glasgow, Scotland@virginmedia Yes and checked service it nothing is listed. Rebooted the router twice.
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Chrisy (@cmuir1611) reported from Kirkintilloch, Scotland@MarcJWallace @virginmedia Aye it's stupid how it ends up being such a simple thing in the end. :@(8) is an understatement
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Nanook🐶 (@bazer100) reported from Cumbernauld, Scotland@virginmedia broadband off again this morning, Bill's going up, service keeps going down. Improvements needed or change is on the horizon
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Gordon Keenan 🏴 (@Gordon_Keenan) reported from Glasgow, Scotland@vmbusinesshelp @virginmedia New cable installed on Monday, still no service. Being told that they checked this with the internal team and advised that the national hit issue is still outstanding… I am seriously considering cancelling before this becomes even worse!!
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rachael (@rchlcrns) reported from Glasgow, Scotland@Melfyx @virginmedia They are truly thee worst WiFi company in the whole world I loathe them
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anne collins (@Perdita21) reported from Glasgow, Scotland@virginmedia help Virgin Media. Broadband in Glasgow G129UE down for 2nd Day. No text updates. 2 calls to India useless. I will be leaving if this is your idea of customer care!
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Britteny Gibson (Cox) (@BrittenyCox) reported from Glasgow, Scotland@virginmedia Sorry, I can say for certain regarding wired as I don’t have an ethernet cable to test but wireless is constantly down - usually a few times a day signal completely stops.
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Decdoc (@Newlandsdoc) reported from Glasgow, Scotland@virginmedia Broadband service becoming a complete joke. Cutting out all the time. Impossible to get any work done. £100 a month 🤬
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Gordon Keenan 🏴 (@Gordon_Keenan) reported from Glasgow, Scotland@ramfrancisuk @robmckenzieuk @virginmedia Even posting online, you get nothing back from them, unlike many other companies whose customer care team swoop in and help. Off this is the way the business users are handled....
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Stuart O'Kane (@discostu67) reported from Glasgow, Scotland@virginmedia It tells me there is a problem with my tv service which is working fine and my broadband is ok which it is not, this has been going on for weeks now
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🏴David🏴 (@dtr1984) reported from Glasgow, Scotland@virginmedia what's the deal with the skysports f1 hd channel , it's not working
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Gordon Keenan 🏴 (@Gordon_Keenan) reported from Glasgow, Scotland@ramfrancisuk @robmckenzieuk @virginmedia Well this is a new business install... The lack of why there is a problem is the infuriating part. More so, I've taken two days out of my holiday to be there for their install engineers.
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anne collins (@Perdita21) reported from Glasgow, Scotland@virginmedia Yes. I was assured that it would be fixed by 9.20 this morning after dealing with support from abroad that took 20 mins. Tried again 7 hours later and same result.
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Gordon Keenan 🏴 (@Gordon_Keenan) reported from Glasgow, Scotland@virginmedia This is a new installation, and I was told the thing would be operation on Monday 10th after cable installed. I was then told, there is a system problem with Virgin… so I’m a week down the road and no further forward.. Frustrating with no details on why this is happening to me.
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Gordon Keenan 🏴 (@Gordon_Keenan) reported from Glasgow, Scotland@ramfrancisuk @virginmedia That’s what I am thinking… they are placing a business package in a residential area… I’m giving them the option to just cancel everything and let me move on… but we’ll see what unfolds…
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Gordon Keenan 🏴 (@Gordon_Keenan) reported from Glasgow, Scotland@ramfrancisuk I’m told there is a fault….. but no idea what type of fault….. Oh well, back to work today after 2 weeks off, crap weather throughout, now got a cracked wisdom tooth I think, and no update from @virginmedia on my business install… I’ll change my name to MARVIN I think…
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Britteny Gibson (Cox) (@BrittenyCox) reported from Glasgow, Scotland@virginmedia We don’t have a home phone hooked up. So If I phone, I’ll be charged on my mobile. Can I please have the contact details of the complaints department. It’s unacceptable that Virgin thinks its okay to let their customers go without service for several hours.
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graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland@virginmedia help please I tweet in twice now REPLY
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Gordon Keenan 🏴 (@Gordon_Keenan) reported from Glasgow, Scotland@ramfrancisuk @virginmedia It's the completed lack of information that starts to irritate me. If they expect me to pay £61 a month and out of that month not get 100% service then I'll not be happy in any shape or form.
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Gordon Keenan 🏴 (@Gordon_Keenan) reported from Glasgow, Scotland@robmckenzieuk @ramfrancisuk Well…. I’m finding out the hard way that @virginmedia are extremely slow in getting me up and running with a new business installation. On to day three after install, with it not working…
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kimberley (@kimberley088) reported@virginmedia Can someone help me change my direct debit date please I’ve been trying for the past few days!
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david campbell (@campbell501) reported@virginmedia do you have a complaints department I can talk too or email. I have lost all faith in your call centre staff. You should be ashamed of the service of your call centre. You need to invest in training the staff on how to deal with loyal customers.
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Chris Dalton 💙 (@dalty) reported@virginmedia please DM me with email for customer support, as your web site is useless for contacts. Existing customer. With an issue. Thanks.
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Ray (@Ray58920624) reported@virginmedia @Ofcom I also made the complaints in December 2020, but no one reaches me to solve the delay installation issue
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ً (@saoi___) reported@virginmedia How many times do i need to message you? I’ve been with virgin for 2 years & I never get any service where I live, the maximum i get is 1 bar .... it’s disgusting.
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Lizzie Blower (@elizabethblower) reported@virginmedia @virginmedia on hold to your customer service line for an hour and a half, told I had got through to the wrong department and put on hold again. The line then went dead... I need to get in touch with you - is there any actual way that’s possible?
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rory blackburn (@rory_blackburn) reported@virginmedia if I have a recurring problem that hasn't been fixed by your suggested solutions, and yiur call centres are all shut how do I get a problem fixed? Its beyond a joke
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Nim (@NimMotha) reported@virginmedia second weekend in a row that we spend over and hour on hold and after speaking to customer relations get passed onto another department that doesn’t pick up! Shocking customer service!!
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Mark Oliver (@McHilti) reported@virginmedia Did you delete my reply because it showed the mind bogglingly truly disgustingly awful customer service? Will this tweet also disappear?
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Ray (@Ray58920624) reported@virginmedia @virginmedia My installation has been rescheduled more than twice. Your pre-installation team promised me yesterday that they would send the construction team to solve the issue and give me an update on 16 January 2021, which is today. But, no one showed up. i need a solution