Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
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The latest reports from users having issues in Cumbernauld come from postal codes G67.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Motherwell, Cumbernauld, Airdrie, Bellshill, Bothwell, Bonnybridge and Coatbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Falkirk |
Internet | |
| Motherwell |
TV | |
| Falkirk |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Scott Garrett
(@garrett_golf) reported
from
Glasgow, Scotland
@virginmedia been trying to get through to customer service for 3days now..... left on hold for at least 10 minutes every time I try #horrificservice #totaljoke #chargeafortune #answeryourcustomerscalls🤮🤮🤮
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Minceybhoy
(@jambala) reported
from
Glasgow, Scotland
@virginmedia I'm sorry but with all the abuse I've got I've took to the bottle and drink myself dizzy I feel like I failed my family as the internet was down !!
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia And I have already used the scanning service about 6 weeks or so ago . TV is directly wored to router and has no broad band connection either
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Chris A
(@p0rkpiehat) reported
from
Glasgow, Scotland
@virginmedia I’ve replied to the last email I’d received from the complaints dept where they claimed to have resolved the issue. Won’t be calling again as there’s no point when nothing ever gets resolved and my issue is well documented.
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Diane Mckay
(@weekaiso) reported
from
Glasgow, Scotland
@virginmedia Signal drops every day even got a signal extender to boost the service throughout the house still no joy signal terrible
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Chris A
(@p0rkpiehat) reported
from
Glasgow, Scotland
@virginmedia Putting a complaint in to Ofcom as well as this has gone long past being a disgrace.
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Stacey Quinn
(@StaceyQ55740408) reported
from
Cumbernauld, Scotland
@virginmedia Want 2 explain why our internet and tv goes down for a change instead of the usual "known issue crap" . If it's maintenance why not just tell the folk that pay your wages the real issue for not bein able to watch the shows they want browse the Web or even work.
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DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia The up load speed keeps dropping out to zero resulting in loss of connection! Think engineers call that surging! We have had the same issue at our property before but according to your engineers was only us and they couldn't find fault!
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Joe Lappin
(@joebhoy08) reported
from
Cambuslang, Scotland
Hi @virginmedia after getting no where yesterday on the phone and on here Iv been given a great deal by @TalkTalk terrible customer service.
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Chris A
(@p0rkpiehat) reported
from
Glasgow, Scotland
@virginmedia I’ve wasted enough time phoning and nothing is ever done in response despite agreements being made so the only other call I’ll make is to cancel my contract.
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Joe Lappin
(@joebhoy08) reported
from
Glasgow, Scotland
@virginmedia I have tried 4 times to cancel my subscription today funny enough I keep getting cut off when I mention cancel.
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Tom Watson
(@TomWatson1971) reported
from
Glasgow, Scotland
@joelycett Used the text chat service of @virginmedia once. Response after 3 days waiting was to call their helpline. Only got through on the 4th attempt on the helpline, after first 3 attempts disconnected after an hour on hold. 😁😅
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Chris A
(@p0rkpiehat) reported
from
Glasgow, Scotland
PSA: it takes @virginmedia 4 months to change your bill after agreeing to reduce it due to bad customer service at which point they put it up. Save yourself some hassle and shout into a well once a month instead, it’ll cost you less.
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🏴David🏴
(@dtr1984) reported
from
Glasgow, Scotland
@virginmedia wifi and tv down AGAIN , pay a fortune and theres always some sort of issue with it
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@virginmedia can you please help me I saw we have a c130 network error on V6 box and can't find WiFi on the list of network to join
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DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia so after being told we would have a discount and not be affected by a cut off we are officially cut off from the Internet! After weeks of the same ******* problem and customer services have no clue about this! Shocking!
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Joe Lappin
(@joebhoy08) reported
from
Cambuslang, Scotland
@TracyWo67726496 @virginmedia @richardbranson @TalkTalk @VodafoneUK Gonna cancel then get Sharon to call up and order it in her name for £27 a month xx
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DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia your service is diabolical litterly the worst I've ever came across! Your customer support is on par with the service! I've had poor Internet in Glasgow area now for over two weeks and there still no outage notification on your site! Bye virgin media
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Ian Andrew🇬🇧
(@ian46a) reported
from
Cumbernauld, Scotland
@_ran1gers_ @BazBowsk1 @virginmedia YouTube to rename one of the two signals the box sends out. I found this helped. then I got a another router and put hub 3 into modem mode and now it works as it should. The hub 3 is a terrible box.
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DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia No again it's only when test is complete it tells you there a problem! When we call they say there is a problem but the service status for the area isn't updated with the problem or estimate fix time! The cust services have no idea what I'm talking about! Scripted calls!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Brighton Food Factory Iain
(@sevenbeescafe) reported
@virginmedia Your WhatsApp service means you contact me when you’re ready not when I am. So if I don’t respond immediately to your first message I go to the back of a 2-4 hour queue.
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Andy Quinn
(@AndyQuinn_Fire) reported
The whole world for virgin media that deals with refunds… 😳😳😳 go figure. The bottom line. ‘We messed up and took money from you. Deal with it’ my advice. Never have anything to do with these people if you can help it. What a company 🤬🤬🤬
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia Tell me how I can do that when I can't contact anyone, I can't ring without money, a Company like Virgin Media should have Customer Service Facility you don't now Sit a Course I have 2 Level 2 Certificates in #CustomerService
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Phil Dunnett
(@PhilipDunnett) reported
@virginmedia I’m expected to pay for them? Your fault that the hub is **** but I’m meant to pay more? Are yous real?
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Paul Cunningham
(@PumpkinGames) reported
How to ruin a perfectly good Sunday. Call @virginmedia customer services
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Carol Williamson
(@carolwilliamson) reported
@virginmedia I joined online on 13th November 2020, your acknowledging email stated I would receive a contract in the post. I was to sign and return a copy. I had enough trouble with a delayed installation and hands up never chased. Not on my online account either.
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victoria stone
(@victori84368888) reported
@virginmedia Thank you for responding. Each time the broadband has dropped your checker identifies no issues in my area. I’ve followed all advice, to no avail.
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Dan Nolan
(@Dan_Nolan) reported
@virginmedia There were no known issues.
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Elly Chang
(@ellychang88) reported
@virginmedia I have no broadband and checking your service status, it says there is issues in my postcode. How do I get updates on on this being resolved? KT3 is the area.
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TiredEnglishUFCFan
(@TiredUFCFan) reported
@artisticnerd @virginmedia Ours is down aswel. Was super windy here in GU22 area earlier. Where are you? Definitely thinking the weather damaged something.