Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
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The latest reports from users having issues in Cumbernauld come from postal codes G67.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Cumbernauld, Bellshill, Coatbridge, Falkirk, Larbert, Bonnybridge, Uddingston, Airdrie and Motherwell.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| TV | ||
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@CGhirl88 @virginmedia I can confirm there are hunners of better deals with much better customer service
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@virginmedia Business account, and since day one is been an absolute disaster off things not working, hidden items on bills, etc. I'm out of this contract as soon as I can.
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19nine78
(@19nine78) reported
from
Motherwell, Scotland
@virginmedia Now if either of your call handlers had sent me that earlier I could have made an informed decision 😂 Appreciate you can't access details on here but you've been more helpful than anyone else. Complaint sent via website form as well. Sadly, your probably losing a customer
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Scott McMartin
(@scottmcmartin) reported
from
Falkirk, Scotland
@virginmedia been trying to get through to virgin mobile 789 number for over an hours 4 failed attempts. Shocking service. #virginmobileuk
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🏴David🏴
(@dtr1984) reported
from
Glasgow, Scotland
@virginmedia having major issues with my wifi , any reason for that to be the case
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Stu Paterson
(@stupac41) reported
from
Glasgow, Scotland
So @virginmedia internet doesn’t work all day, they don’t answer customer service calls or respond to complaint emails #farce #virginmedia
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brazen productions- jules hussey
(@brazenprods) reported
from
Glasgow, Scotland
Just had to increase my @O2 data allowance cos my @virginmedia is so bad my phone switches to mobile data all the time.
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@CM26_B @Gastro_Celtic @virginmedia I actually don't even care at this point, I can cancel my contract in the next two days lol
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@virginmedia Phoned the helpline like you said, guy told he'd transfer me to Customer Relations, who hung up...what you meant to do man 😂😂😂😂😂
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@virginmedia I'll ask for the reference if I get through again. The chap on the phone read the complaint back and it wasn't what I'd discussed
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@s04012008 @virginmedia **** sake that's some bill!!
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Bewildered Boy
(@bewilderedboy) reported
from
Glasgow, Scotland
Plan for today was to binge Mindhunter season 2 but thanks to @virginmedia for taking my broadband down that's not happening. Not happy
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
12:10 last night @virginmedia business broadband down again. Another modem reset this morning to sort. There had not been one week of stability with this garbage business service. Utter garbage is of course bring polite. #releasemeftomthiscontract
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@virginmedia Have to say that the business service I ordered had been a joke since the day I ordered it. Slow speeds... Instead of 350mb.. days of no service at all.. just joined and will be leaving as soon as my contract ends.
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@virginmedia They put on the notes that I wanted to register a complaint but never registered it as a complaint...so there's no reference 😂😂😂
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia Just been on web chat for 45 mins then phone call for 25 mins to someone who doesn't understand or doesn't want to understand, waiting on hold again, disgraceful customer service.
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Bewildered Boy
(@bewilderedboy) reported
from
Glasgow, Scotland
@jasmclaughlin2 @virginmedia The virgin app says its an issue in my area and its down till tomorrow afternoon. Not amused.
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Tony
(@macaroni1888) reported
from
Glasgow, Scotland
@virginmedia Our head office is now in its second day without Broadband, which is an utter disgrace. Please advise when service will be restored.
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Jimmy Prentice
(@jimmyp314) reported
from
Glasgow, Scotland
Missus been on fone for over half an hour to cancel our @virginmedia subscription but person couldnt help n pit us thru to someone else so been on hold for another 15 mins... hey @richardbranson aint ur pockets fat enough... disgraceful 😡😡😡
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James Graham
(@thisis_jamesg) reported
from
Glasgow, Scotland
@virginmedia hey guys trying to get through but can’t and it seems your wee online chat is off as well. Anyone available to help. Thanks.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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localdriver
(@localdriver2) reported
@virginmedia Nothing technical about my last twit. July 26 you say issue being fixed. Aug 6 I say still broken. Aug 6 you say contact forum as its an account issue. Thus, inferring that you had received info., that it is 'an account issue'. I was seeking clarification of that inference.
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Brian
(@TheFifthDoctor) reported
@virginmedia Absolutely dreadful tbh John. Going to try calling retentions as the money I’m paying isn’t reflective of the service
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Christine Lennon
(@Christi25039543) reported
@virginmedia I’ve tried on several occasions to speak to someone regarding my service. Is there a number I can call to speak to a person? All the phone systems appear to be automated.The service for my broadband has recently deteriorated.
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matt timson
(@matt_timson) reported
@virginmedia Just got off the phone. To be honest, it's not been the best experience. Theoretically, my problem has now been solved - but it was also "solved" in April*, so we'll see. I still didn't get exactly what was promised- but close enough. *spoiler: it wasn't solved.
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Anthony Turner
(@Anthony95150605) reported
@virginmedia Been on phone to customer services and the service is a joke they don't listen and just read out the same scripted talk they are told to say, they can't even answer a question, when u pull them on it, they put you on hold and come back talking about something else 🤬
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Jonathan Abourbih
(@jonzo1) reported
from
Glasgow, Scotland
@virginmedia broadband issues in G43? Your status checker says all is fine, but when I run a test it says “thanks for doing your in home checks”
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Niall Crutchfield
(@KsfaNiall) reported
@virginmedia I havnt been a virgin media customer for a while but have always kept the NTL email address… I should have been notified of this. I have important emails incoming and I have no way of accessing these? How am I meant to forward these emails to an alternative email address?
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Michelle Rulton
(@Soze1172) reported
@virginmedia Finally the hub and box is working...but day 3 (ringing daily) on trying to get you to add on the children's "fun" package reinstalled after one of your customer services reps removed it. Starting to think 10 minutes is actually 10 days🤬
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Echoes & Sander
(@SVDD76) reported
@virginmedia I pay for an average of 350Mbps broadband speed and getting roughly 1-3Mbps if lucky. Running the test and there's an issue with the signal coming into my house. Been like this for days now! Argh!
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Niall Crutchfield
(@KsfaNiall) reported
@virginmedia Can you please then help me forward emails to a different email address?