Virgin Media

Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland

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The latest reports from users having issues in Cumbernauld come from postal codes G67.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cumbernauld, North Lanarkshire, Scotland 11/25/2025 14:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Motherwell, Bellshill, Cumbernauld, Bothwell, Airdrie, Bonnybridge and Coatbridge.

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City Problem Type Report Time
United KingdomGlasgow E-mail
United KingdomGlasgow TV
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomFalkirk Internet
United KingdomGlasgow Internet

Community Discussion

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Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • Iren_Ishii84 I-Ren Ishii (@Iren_Ishii84) reported from Cambuslang, Scotland

    @virginmedia are useless try calling, can’t get through...try messaging wait 3 hrs, no response, then close for the day (but we’ll get back to you! *lie) awaiting another hour at present on their messaging service. Total JOKE #virginmedia #CustomerService

  • Fitzy_07 Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland

    @virginmedia I'll ask for the reference if I get through again. The chap on the phone read the complaint back and it wasn't what I'd discussed

  • squawkbox Will 🇪🇺 (@squawkbox) reported from Glasgow, Scotland

    @virginmedia It only happens with this channel, it doesn't happen with any other channel. The issue also affects a friend of mine that lives in Birmingham, so suggests an issue with the source. I have rebooted, same issue.

  • thisis_jamesg James Graham (@thisis_jamesg) reported from Glasgow, Scotland

    @virginmedia hey guys trying to get through but can’t and it seems your wee online chat is off as well. Anyone available to help. Thanks.

  • Fitzy_07 Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland

    @s04012008 @virginmedia **** sake that's some bill!!

  • Fitzy_07 Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland

    @CM26_B @Gastro_Celtic @virginmedia I actually don't even care at this point, I can cancel my contract in the next two days lol

  • dtr1984 🏴󠁧󠁢󠁳󠁣󠁴󠁿David🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@dtr1984) reported from Glasgow, Scotland

    @virginmedia having major issues with my wifi , any reason for that to be the case

  • stupac41 Stu Paterson (@stupac41) reported from Glasgow, Scotland

    So @virginmedia internet doesn’t work all day, they don’t answer customer service calls or respond to complaint emails #farce #virginmedia

  • macaroni1888 Tony (@macaroni1888) reported from Glasgow, Scotland

    @virginmedia Our head office is now in its second day without Broadband, which is an utter disgrace. Please advise when service will be restored.

  • Fitzy_07 Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland

    @virginmedia Phoned the helpline like you said, guy told he'd transfer me to Customer Relations, who hung up...what you meant to do man 😂😂😂😂😂

  • samboardman99 big sam (@samboardman99) reported from Glasgow, Scotland

    @virginmedia what's wrong with your customer service...keep going through the process then getting cut off....disgusting services.

  • Fitzy_07 Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland

    @virginmedia They put on the notes that I wanted to register a complaint but never registered it as a complaint...so there's no reference 😂😂😂

  • _obri3 b (@_obri3) reported from Glasgow, Scotland

    @virginmedia I tried to sign with you but apparently the extra 300/400 metres was too much effort for the workers. so one block up my mum has fibre optic best broadband with you guys. But yeah no fibre optic just down the road.. Summerston area, around the schools. John Paul academy.

  • Fitzy_07 Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland

    @virginmedia I checked the link last night and it told me there where no broadband issues, however mines and others from the street where down. Seems to be back up and running now

  • Fitzy_07 Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland

    Yasss...my @virginmedia wifi and tele has went down...top service guys 😂

  • Gordon_Keenan Gordon Keenan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Gordon_Keenan) reported from Glasgow, Scotland

    12:10 last night @virginmedia business broadband down again. Another modem reset this morning to sort. There had not been one week of stability with this garbage business service. Utter garbage is of course bring polite. #releasemeftomthiscontract

  • Gordon_Keenan Gordon Keenan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Gordon_Keenan) reported from Glasgow, Scotland

    @virginmedia Business account, and since day one is been an absolute disaster off things not working, hidden items on bills, etc. I'm out of this contract as soon as I can.

  • Fitzy_07 Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland

    @CGhirl88 @virginmedia I can confirm there are hunners of better deals with much better customer service

  • Gordon_Keenan Gordon Keenan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Gordon_Keenan) reported from Glasgow, Scotland

    @virginmedia Have to say that the business service I ordered had been a joke since the day I ordered it. Slow speeds... Instead of 350mb.. days of no service at all.. just joined and will be leaving as soon as my contract ends.

  • samboardman99 big sam (@samboardman99) reported from Glasgow, Scotland

    @virginmedia no pictures on my up stairs TVs. Tried customer service keep getting cut off..

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahrsmedley Sarah Raechel (@sarahrsmedley) reported

    @virginmedia customer service it’s absolutely horrendous!! Can’t get through via the phone, and two emails ignored!!! Some needs to get back to my husband ASAP!!! 🤬

  • ailishcook Ailish (@ailishcook) reported

    @virginmedia Hi, through Ethernet it’s much better - 114.5Mbps download and 5.0Mbps upload speed. However, this isn’t very practical as we have multiple devices on the internet and it’s not working via wifi or boosters. Please can you advise further?

  • abaconbuttee Ryan Butler (@abaconbuttee) reported

    @Capiche_Film @virginmedia I was on hold for a bit but wasn't too bad in the end mate

  • laura_howard1 LauraHoward (@laura_howard1) reported

    @virginmedia can you please provide me details on how I make a complaint please. I have called the number on your website but there is no option for making a complaint.

  • mrbriankeenan Brian Keenan (@mrbriankeenan) reported

    @virginmedia Avoid at all costs. Phoned to leave Virgin, was talked into staying by upping my boradband speed..I am now fighting an additional charge of £65 for the privilage with threats of my services being cut off if not paid immediatly, customer service not helping at all.

  • RichardbDoyle Richard Doyle (@RichardbDoyle) reported

    @virginmedia can you tell me how long the 150 customer care number will be down for? I have been trying for three days now to contact you

  • rory_french Rory French (@rory_french) reported

    @virginmedia My internet performance has been dire for over a week. It seems a cannot speak to anyone or even cancel my contract. Support line is down. Help!!

  • conorbarbour conor barbour (@conorbarbour) reported

    @virginmedia Yes wired or WiFi doesn't make a difference. I play esports game titles and I'm on the 500 mb package. I get 540 download speed, my issue is ping, it shoots up to 600ms randomly, I only have 4 WiFi devises

  • clongman_UK Chris (@clongman_UK) reported

    @virginmedia hi, is your customer support line currently down? I can’t get through

  • chloeflxtch Chloe (@chloeflxtch) reported

    @virginmedia’s customer service is shocking