Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Cumbernauld come from postal codes G67.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Airdrie, Falkirk, Alloa, Cumbernauld, Bellshill, Bothwell, Blantyre, Uddingston, Coatbridge and Larbert.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
TV | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
-
Douglas lindsay
(@Doug1tux1) reported
from
Glasgow, Scotland
@virginmedia you should tell your Indian call handlers who are cold calling old customers not to shout at them for not being with virgin media, it’s just rude.
-
ians
(@ianster78) reported
from
Glasgow, Scotland
@virginmedia The lack of professionalism from your customer service team and also I’m looking to leave because yous can’t provide me with the service I am paying for but I need to pay to leave.
-
Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
Complaint raised with @virginmedia on the 17th of December when my bill was produced (for more than double what it should be) and still haven’t heard anything yet they managed to take the incorrect payment. Shocking service.
-
Gareth King
(@evilgareth) reported
from
Glasgow, Scotland
@virginmedia That's the issue. The status bit on the site doesn't get updates...
-
Gareth King
(@evilgareth) reported
from
Glasgow, Scotland
@virginmedia The fix time has twice slipped.. it's "not ideal" that we are trying to work offline as a teacher & Citizens Advice Bureau manager (in addition to offline homeschooling now too) #virginmediadown #homeschooling
-
Sam
(@ifeelalright) reported
from
Motherwell, Scotland
@virginmedia Can't help but notice the same thread in the replies to your tweet. Terrible service, broad band cuts out constantly and no deals for long time customers. I agree with them all. Watch for the bot response below👇👀
-
david belcher
(@soulboydaveybee) reported
from
Glasgow, Scotland
@virginmedia Slow. Erratic. Unreliable. And I don’t currently have the time to waste on phone calls which end with me being abruptly disconnected
-
Gary Connor
(@connor_gary) reported
from
Dullatur, Scotland
@virginmedia @MartinSLewis I am trying to cancel my contract due to price hike. Contact number unavailable and up to 4 hour wait on chat. Plenty operators available when you cold call customers. Please sort out phone and chat response
-
Innes ☺️🌷
(@InnesRoss2) reported
from
Glasgow, Scotland
@virginmedia Our internet has been down all day and I’ve tried everything to fix it. Please help!
-
ryan
(@ryang23_) reported
from
Glasgow, Scotland
@virginmedia any updates on the internet being down g51
-
Conor Burns
(@ConorBurns67) reported
from
Coatbridge, Scotland
@virginmedia Both not working
-
Conor Burns
(@ConorBurns67) reported
from
Coatbridge, Scotland
@virginmedia Wifi still not working. Been down for about 4 days now. Ended up unplugging our superhub 2 and plugging in the superhub 3 which was sent out a while back. Still not working though
-
Paul Craig
(@paulyboy1888) reported
from
Glasgow, Scotland
@Maca34938981 @virginmedia Mine has been fine all day, it’s broke into area codes not postcodes, your area must be down, I’m ok in penilee
-
Jonathan Abourbih
(@jonzo1) reported
from
Glasgow, Scotland
@virginmedia my internet has stopped working a few minutes ago. Any network issues in South Glasgow?
-
ryan
(@ryang23_) reported
from
Glasgow, Scotland
@virginmedia why’s the Internet down?
-
Gareth King
(@evilgareth) reported
from
Glasgow, Scotland
Hey @virginmedia any clues when our broadband will be back? Slipped fix time twice & the other services (phone, TV) work... Unlike myself, partner & kids who can't as we've been offline all day now
-
ians
(@ianster78) reported
from
Glasgow, Scotland
@virginmedia So I have to pay for a service that yous can’t provide and then if I leave for this reason I have to pay for that aswell
-
Paul Craig
(@paulyboy1888) reported
from
Glasgow, Scotland
@Maca34938981 @virginmedia Definitely, when mine is down my catch-up on my tv box and everything is down, is crazy how much we rely on broadband now, no Netflix nothing
-
Cakes By Kinane
(@CakesByKinane) reported
from
Glasgow, Scotland
@virginmedia hi I’ve been trying to get in touch now for a few days about a new hub as mine is 5.5 years old and my wifi is so poor because of it. Can someone get back to me please? Thanks!
-
Martin Mullen
(@Mullen3219) reported
from
Glasgow, Scotland
@virginmedia hi so I tried to cancel my contract as its ridiculously priced and when got through to your team they wouldn't put it through and told me to phone tomorrow what's this about I am just want to leave its too expensive
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jayne Samuel-Walker💙🏴🇪🇺🏳️🌈#FBIW
(@TCMuffin) reported
@RichardJMurphy @virginmedia letter yesterday. Price rise will be RPI + 3.9%, i.e. the higher of the 2 common inflation measures 🤬 Jan 2023 RPI = 19.2% Jan 2023 CPI = 10.1% Even if RPI <= 0%, £ rise will be 3.9%. Why? From April 2024 you cannot cancel contract within 30 days of £ rise 🤬
-
Bryan Kavanagh (insert $8)
(@Thatsprettycoo7) reported
@virginmedia I've just checked and it is a fault your end. I've signed up to the text alerts. I wouldn't want to post messages with my postcode on via social media either. How do I claim compensation for this outage?
-
andrew mckinna
(@andrewmac_09) reported
@virginmedia To discuss my complaint. It was & I was promised a call back in 72 hours on Friday afternoon. You’ve broken your complaint’s procedure-why are you reluctant to actually talk to your customers via the phone, when things go wrong?
-
Willow the Wisp
(@WilloTheWisp99) reported
@virginmedia @BlokeWorking Listen, Virgin. Your customer service is rubbish. To raise prices by this much on top of the twaddle you pump out with no uplift in efficiency is an insult. You’re profiteering, pure and simple.
-
¶ Adam J Wall 🇬🇧
(@walderston) reported
Never mind @virginmedia push their crappy firmware again :( lost all speed. What is this crap
-
amina mangera
(@aminamangera1) reported
@virginmedia there has been intermittent breakdown of Internet in my area since February 7th and now no broadband! You say it won't be fixed until tomorrow! Appaling service.
-
G R A H A M
(@___GJS___) reported
The last sentence on @virginmedia’s phone message says they “want to provide good customer service”, clearly they do not practice what they preach!
-
Luke Stratton
(@lukestratton) reported
@virginmedia You didn’t answer my question.. why did I not receive any advance communication regarding this issue?
-
jane
(@janefedupwitho2) reported
@virginmedia No sorry, my problems are with @o2 not u
-
Catrin
(@luvcatrin) reported
@virginmedia Yes this is an issue we have had since we switched to virgin. We never have WiFi. But can’t seem to get virgin to get someone out to fix it. Can’t switch to sky as I’m locked in. So I’m paying all this money for something that has never worked