Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Cumbernauld come from postal codes G67.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Larbert, Bonnybridge, Uddingston, Cumbernauld, Airdrie, Motherwell and Falkirk.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Caitlin Currie
(@Caitlin_Curri3) reported
from
Airdrie, Scotland
@virginmedia impossible to get in contact to make a complaint
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Margot McCuaig
(@MargotMcCuaig) reported
from
Glasgow, Scotland
@mikeybhoy11 @virginmedia Long may that continue. Checked their site and there’s an issue in Glasgow. Was intermittent all day and now gone completely 😭
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caits ✿
(@cxitlinstowe) reported
from
Motherwell, Scotland
woke up to 300 quid stole out ma account now virgin media is down :) fukn great day boys
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Ruth Marshall
(@kandibabes) reported
from
Glasgow, Scotland
These idiots should pull their finger out and help people with online options. #fuckyourprofits @virginmedia
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Stevie Beveridge 🏴🐝
(@StevieBev) reported
from
Falkirk, Scotland
@dddun0407 @virginmedia You will have to pay mega too as well, utter scumbag of a company, even with what’s going on in the world they won’t give a shit about you x
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Adrienne
(@ya_diks) reported
from
Coatbridge, Scotland
@virginmedia HELP
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Stevie Beveridge 🏴🐝
(@StevieBev) reported
from
Falkirk, Scotland
@leejarrett73 @virginmedia Cancel it, I’m telling ye, it’s murder
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ALAN
(@GOTHICGUY270477) reported
from
Cambuslang, Scotland
@virginmedia you have messed up mum new contact with my service
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Andy 🏳️🌈🍀🏴
(@AndyMac2805) reported
from
Cumbernauld, Scotland
@virginmedia Thanks for the response, I know you’ll be busy, understandably, but my tv/broadband/phone services are not working, and it’s quite necessary since I need to work from home
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Grahame Paton
(@GeePaton) reported
from
Kirkintilloch, Scotland
@virginmedia no internet for over a day saying the password for the router is wrong when it’s not and when run a test it’s saying there’s no issues in my area
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ALAN
(@GOTHICGUY270477) reported
from
Cambuslang, Scotland
@virginmedia hi my contact ends 5th may and I want to put a note to cancel on my account
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Caitlin Currie
(@Caitlin_Curri3) reported
from
Airdrie, Scotland
@virginmedia if I do not get a reply ASAP I will be going to FOS. This is a joke trying to get someone who will actually take note of my complaint never mind someone to resolve it!!!!
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Stuart Hill
(@StuartHill3) reported
from
Motherwell, Scotland
@virginmedia absolutely disgraceful new customer to virgin 3 weeks ago on deal of £70 a month for 12 month cancelled sports which was nightmare but now they try to take £179 out bank which I block and the cut it off leaving no WiFi or tv .... shocking 3 weeks service worst ever
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MICK🇮🇪T🇮🇪
(@michaelt1967) reported
from
Glasgow, Scotland
@Tam_Selleck @virginmedia been up and down past 10 days
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ALAN
(@GOTHICGUY270477) reported
from
Cambuslang, Scotland
@virginmedia it was supposed to be talk anytime not talk weekends as the customer service advisor said it would be £8 extra as to keep me as a customer he gave me more channels kept the same price and £8 extra to upgrade phone package
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🏳️🌈🏴🏴MamaSilverside
(@MamaSilverside) reported
from
Glasgow, Scotland
Oh yay. @virginmedia is down again. Just to make being on lockdown even more fun. 🙄
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Stuart Hill
(@StuartHill3) reported
from
Motherwell, Scotland
Shocking @virginmedia brand new customer 20 days ago simple request switch from sports to movies to be told no pay for a service you can’t watch... is this customer service at this time of challenges. Didn’t get this with @skytv 😡😡
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VictoriaMcGx
(@VictoriaMcG_) reported
from
Glasgow, Scotland
@virginmedia sort your shit please 🙂
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Dyane Mccourt
(@dyanemccourt) reported
from
Chapelhall, Scotland
@reece_dinsdale @virginmedia We got thru after an hour, they are freezing sky sports payments for now. We were £135 got them down to £84, they no longer have over seas advisors working for them there for taking ages to get thru . Keep trying good luck 😉
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Paolo
(@paolodi67) reported
from
Cambuslang, Scotland
Everyone should cancel their direct debits for @virginmedia until they start answering their calls and allowing people to downgrade their packages. We’ll soon hear from them then. Please RT #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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LEE WESTWICK ❄️❄️
(@LeeWestwick) reported
@virginmedia you know @QprShivvy has problems you are not fixing too
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kathy penticost
(@penticost_kathy) reported
@virginmedia I showed on photo it says unable to connect and I added the wifi network number (guess that’s the username) and the password but says virgin media unable to connect
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William Agnew
(@willsagnew) reported
@virginmedia is there any chance of your complaint team getting the finger out and contacting me. The broadband Isaias I have is shocking and a joke when trying to homeschool. Either get someone on the blower or I start emailing and annoying your CEO as that might be the only way
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Robbie Montgomery
(@montgomery_rj) reported
@virginmedia Yes, after more than three hours on the phone, me raising a complaint and calling a number of times to chase. However, after a further two hours on the phone this morning you are now saying my virgin mobile account might be cancelled because of the delay in your installation...
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Helen Stephanie
(@enchanted1966) reported
@virginmedia If you ask me what the problem is dont you think it's common courtesy to follow that up?
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Nick McCulloch
(@McCullochNick) reported
@virginmedia Total Loss of Service was reported on Friday. And the agent tells of ongoing problems since 30th December! How long does it take for you to update your service status! 3 hours of call waits. Non responsive online chat. Tech appointment in 1 week! Tell us what the issue is please!
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Jamie
(@JamiePJones91) reported
@virginmedia I’m wasting my money with your **** ******* internet
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Brydo
(@Brydo____) reported
@PsychoboyUK @virginmedia already been resolved, looks like a wiring issue and if my speeds dont improve in the next 24 hours ill book an engineer visit online.
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Mrs Ranting
(@mrsranting) reported
@virginmedia our internet keeps dropping out but says no issues in our area & there doesn't seem to be anywhere to report faults when you say all is working fine. Have tried all the usual tricks to get it working.
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Michael Horton
(@hurricanehorton) reported
@virginmedia Is there a problem with Virgin in Croydon? I can't get onto the TV or the internet at all.