Virgin Media

Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland

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The latest reports from users having issues in Cumbernauld come from postal codes G67.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cumbernauld, North Lanarkshire, Scotland 12/05/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Airdrie, Falkirk, Motherwell, Bellshill, Cumbernauld, Bothwell, Bonnybridge and Coatbridge.

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City Problem Type Report Time
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • QuantumSkyline Quantum Skyline (@QuantumSkyline) reported from Motherwell, Scotland

    @Dexisson @virginmedia Cancel your direct debit

  • cprosam Sam Cairns (@cprosam) reported from Motherwell, Scotland

    @virginmedia I have spent around 4 hours this week online and on the phone. All I want to do is simply upgrade my package without success. Please help !!!

  • s6phy soph (@s6phy) reported from Motherwell, Scotland

    virgin media being down on Christmas Day is v virgin media of them. Scumbags.

  • Newlandsdoc Decdoc (@Newlandsdoc) reported from Glasgow, Scotland

    @virginmedia my internet is down was promised a virtual tech assessment last night but changed to 22/12 visit. I need access as work in NHS Primary Care ASAP

  • shawsy67 Shawsy67 (@shawsy67) reported from Airdrie, Scotland

    @virginmedia I have tried twice to get through on the phone for nearly a hour each time, can someone help me?

  • RossRei13692512 Ross Reid (@RossRei13692512) reported from Uddingston, Scotland

    @virginmedia VM service shocking once again

  • ianster78 ians (@ianster78) reported from Glasgow, Scotland

    @virginmedia The lack of professionalism from your customer service team and also I’m looking to leave because yous can’t provide me with the service I am paying for but I need to pay to leave.

  • Rokewood Rokewood (@Rokewood) reported from Cumbernauld, Scotland

    @EvelynArizpe @juliemca @virginmedia Yes, never been with anybody else. None is perfect. But BT has strength in depth

  • _Grejurn Grejurn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 B L M (@_Grejurn) reported from Glasgow, Scotland

    The @virginmedia tech support scammers are back! Apparently I have an unstable internet connection and am an "idiot woman" for saying there's a purple light on my router (modem mode)

  • Diamondmarydoll Mary Brogan (@Diamondmarydoll) reported from Cambuslang, Scotland

    @virginmedia And if you take a look at your help.section.....that's what I tried!!!!

  • Mullen3219 Martin Mullen (@Mullen3219) reported from Glasgow, Scotland

    @virginmedia hi so I tried to cancel my contract as its ridiculously priced and when got through to your team they wouldn't put it through and told me to phone tomorrow what's this about I am just want to leave its too expensive

  • CountingSheep5 Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported from Falkirk, Scotland

    @virginmedia Currently at 374Mbps on wireless, so not the worst it's been. 943Mbps on wired.

  • CountingSheep5 Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported from Falkirk, Scotland

    @virginmedia And it's back down at just 16Mbps now. It happens intermittently.

  • ianster78 ians (@ianster78) reported from Glasgow, Scotland

    @virginmedia So I have to pay for a service that yous can’t provide and then if I leave for this reason I have to pay for that aswell

  • CynthiaHalatyn Cynthia Halatyn (@CynthiaHalatyn) reported from Glasgow, Scotland

    @virginmedia help!!! Over an hour on hold and your system hung up on us and we've just had to call back 😭

  • soulboydaveybee david belcher (@soulboydaveybee) reported from Glasgow, Scotland

    @virginmedia Slow. Erratic. Unreliable. And I don’t currently have the time to waste on phone calls which end with me being abruptly disconnected

  • lidlmix John Doh (@lidlmix) reported from Glasgow, Scotland

    @virginmedia hi, I just downloaded American Utopia and the sound was awful. Also, when I tried to sign up to the Virgin Store the text on the TV screen was really screwed up. Have you been having problems,?

  • MrReillyJohn John BIDEN WON Reilly ™ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MrReillyJohn) reported from Glasgow, Scotland

    @virginmedia disgusting staff twice put on hold when trying to complain over 2 hours! What a **** service

  • CakesByKinane Cakes By Kinane (@CakesByKinane) reported from Glasgow, Scotland

    @virginmedia hi I’ve been trying to get in touch now for a few days about a new hub as mine is 5.5 years old and my wifi is so poor because of it. Can someone get back to me please? Thanks!

  • Diamondmarydoll Mary Brogan (@Diamondmarydoll) reported from Cambuslang, Scotland

    @virginmedia I'll call to cancel when I get home. Don't have time for this nonsense.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RicOnTheTyne Ric T (@RicOnTheTyne) reported

    @virginmedia I have two mobile phones with you guys on contract and neither can get a signal right now in Dover? Is there an outage in the Dover area right now?

  • Rose88352164 Rose (@Rose88352164) reported

    @virginmedia Please please help, I've done that and I can't speak to a real person. This is really affecting my job. Can you please give me an estimated date when it will be fixed?

  • GrahamP84993234 Graham Patterson (@GrahamP84993234) reported

    @virginmedia Tried signing in but coming up as bad request. If I tried a new password how would I receive confirmation as can't get on emails

  • dollynoocat Dollynoocat (@dollynoocat) reported

    @virginmedia tbh the service is horrendous. gave up even trying to get into status page. seems to be working now. end of my tether with your service

  • BaggerZen AIM Barracuda (@BaggerZen) reported

    @virginmedia On the wifi, we don’t use anything cabled. It’s normally bombproof, two kids streaming YouTube on their tablets etc and never misses a beat but lately has been intermittently slow / unavailable

  • BidC1 Bid (@BidC1) reported

    Hi - for weeks now have been unable to sign in to my Virgin Media email account. Every single time I am asked to 'try again in an hour' and the contact page 'Oops - doesn’t exist'. I have to pay £38.50/mth, and yet am unable to contact anybody - pretty disgraceful

  • CheleChele10 michele 💙 (@CheleChele10) reported

    Am I the only person who regrets moving from @SkyHelpTeam to @virginmedia ?? Poor customer service and have over charged me and taking weeks to resolve issue

  • zodie74 Zoe Stewart 👑 (@zodie74) reported

    @virginmedia can you please tell me when all these “improvements “to our service are going to take?! Nearly every day now we have lost WiFi ! It’s getting ridiculous now.

  • f0resttemple Drew (@f0resttemple) reported

    @virginmedia do i need to wait for BT & Openreach to sort out this omnishambles, or can i explore service provision with you independently?

  • MJWPhotoUK MJW Photography📷🎥 (@MJWPhotoUK) reported

    @virginmedia are there issues with Broadband in the SS12 postcode. Having intermittent dropouts. Trying to work from home.