Virgin Media

Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland

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The latest reports from users having issues in Cumbernauld come from postal codes G67.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cumbernauld, North Lanarkshire, Scotland 01/07/2026 12:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Larbert, Bonnybridge, Uddingston, Cumbernauld, Airdrie, Motherwell and Falkirk.

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City Problem Type Report Time
United KingdomGlasgow E-mail
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • XRachelRoss Rachel ♥ (@XRachelRoss) reported from Kirkintilloch, Scotland

    @virginmedia Great help. After 3 days of texting with people for help I’ve been told to phone up to resolve. Your departments are a mess & the times I have to wait for YOU to fix YOUR mistakes are a joke.

  • connor_gary Gary Connor (@connor_gary) reported from Dullatur, Scotland

    @virginmedia @MartinSLewis I am trying to cancel my contract due to price hike. Contact number unavailable and up to 4 hour wait on chat. Plenty operators available when you cold call customers. Please sort out phone and chat response

  • paulyboy1888 Paul Craig (@paulyboy1888) reported from Glasgow, Scotland

    @Maca34938981 @virginmedia Definitely, when mine is down my catch-up on my tv box and everything is down, is crazy how much we rely on broadband now, no Netflix nothing

  • LauraW279 Laura Delaney (@LauraW279) reported from Coatbridge, Scotland

    @virginmedia I want to cancel but can't get through via phone call. It says online to cancel i need to call yous ????

  • gilkes1975 Gillian Cruden Kelly (@gilkes1975) reported from Bishopbriggs, Scotland

    @virginmedia can you help me I am constantly getting an error message ‘ops something went wrong’ when trying to view recorded programmes?

  • lesleyjb4 Lesley Byrne (@lesleyjb4) reported from Kirkintilloch, Scotland

    @virginmedia I have been trying to contact your customer services for 2 days now to cancel my contract. Could you advise the best way to do this as I don’t have hours on end to spare on hold to then be cut off. Thanks.

  • XRachelRoss Rachel ♥ (@XRachelRoss) reported from Kirkintilloch, Scotland

    @virginmedia Not sure. Spoke to an advisor but have very little faith that the issue is resolved. No confirmation in regards to the compliant and no apology offered. Asked to speak to a manager and was told this wasn’t possible.

  • gilkes1975 Gillian Cruden Kelly (@gilkes1975) reported from Bishopbriggs, Scotland

    @virginmedia I have now advised a few times we have tried all these things and can’t get through this is shocking service

  • evilgareth Gareth King (@evilgareth) reported from Glasgow, Scotland

    @virginmedia The fix time has twice slipped.. it's "not ideal" that we are trying to work offline as a teacher & Citizens Advice Bureau manager (in addition to offline homeschooling now too) #virginmediadown #homeschooling

  • mikop90 Michael (@mikop90) reported from Glasgow, Scotland

    @virginmedia an hour on hold to cancel Virgin Media and you hang up on me. Can someone please contact me…

  • paulyboy1888 Paul Craig (@paulyboy1888) reported from Glasgow, Scotland

    @Maca34938981 @virginmedia Mine has been fine all day, it’s broke into area codes not postcodes, your area must be down, I’m ok in penilee

  • CakesByKinane Cakes By Kinane (@CakesByKinane) reported from Glasgow, Scotland

    @virginmedia Signal keeps dropping and poor range.

  • CakesByKinane Cakes By Kinane (@CakesByKinane) reported from Glasgow, Scotland

    @virginmedia No, no known issues!

  • RoisainMcAteer RoìsaìnMcAteer (@RoisainMcAteer) reported from Glasgow, Scotland

    @virginmedia Been a customer since NTL days.. it’s ridiculous

  • evilgareth Gareth King (@evilgareth) reported from Glasgow, Scotland

    Hey @virginmedia any clues when our broadband will be back? Slipped fix time twice & the other services (phone, TV) work... Unlike myself, partner & kids who can't as we've been offline all day now

  • evilgareth Gareth King (@evilgareth) reported from Glasgow, Scotland

    @virginmedia That's the issue. The status bit on the site doesn't get updates...

  • jools2009 Julie M 😇😹😷🌈 (@jools2009) reported from Glasgow, Scotland

    @virginmedia Yes there was a refund put through on Monday to clear it as it was your error charging him for full price when he had a deal! It shouldn’t take 4 days to push a button. I’m going to make another complaint. The upset your company has caused it ridiculous.

  • PrincessGinTech Gayle Campbell (@PrincessGinTech) reported from Coatbridge, Scotland

    @virginmedia The speed issues are ongoing everyday! No know issues in the area :(

  • jools2009 Julie M 😇😹😷🌈 (@jools2009) reported from Glasgow, Scotland

    @virginmedia I’m through to someone now. But we’re definitely cancelling. The service on this matter has been severely lacking since set up in September and to be frank we can get him a better package with Sky.

  • jools2009 Julie M 😇😹😷🌈 (@jools2009) reported from Glasgow, Scotland

    @virginmedia He has been cut off because of an outstanding payment which he does not owe and should have been removed. I’ve had to phone so many times and it hasn’t been fixed. I was told there would be no more issues now he’s been cut off!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tashfod Tash Fodil (@tashfod) reported

    @virginmedia broadband issue in N4 has been ongoing since Wednesday, how long will it take?! I’ve no service whatsoever

  • LucasSherlock3 Lucas Sherlock (@LucasSherlock3) reported

    @bndwdth @virginmedia Virgin is down for me so lucky

  • tobyleejames Toby Lee-James (@tobyleejames) reported

    @virginmedia It has now been 4 weeks, 20 calls later, I’ve been hung up on, lied too, transferred and left on hold for hours. I have no contact or help to know when my broadband will be installed.

  • TheScratchedOut David Millard (@TheScratchedOut) reported

    @virginmedia It's randomly just fixed itself now. But the service can be so unreliable.

  • will___lauder will lauder (@will___lauder) reported

    After 3 months of delays, @virginmedia have ONCE AGAIN pushed back installation of my broadband. Having to travel into the office everyday has cost me about £280 so far. Appalling service.

  • OzgurKochUK Ozgur Koc (@OzgurKochUK) reported

    @virginmedia Even though I carried it on May 15, 2021 and carried my VM Internet line, you continue to send invoices and receive payments to my old address. We have discussed this problem with customer service 5 times. Again, it's not resolved.

  • nuothemonk Johnny Nugent (@nuothemonk) reported

    @virginmedia 3 days waiting on a response online on what’s app and on phone shocking service

  • Fojo66401630 Fojo (@Fojo66401630) reported

    @virginmedia It has been reported. I reported it. I was told its an issue affecting the whole area. So it was reported. It was confirmed to be affecting an area the service status page should now be updated to reflect that

  • PropertyPRviv Viv Onslow - Oracle (@PropertyPRviv) reported

    @virginmedia No I don’t think so. How do I get help with the box freezing the whole time

  • thisisamandao Amanda (@thisisamandao) reported

    @virginmedia hi. Is there issue currently with your phones? We're leaving VM & twice I went through all IVR steps, it said it was transferring me but then cut me off. Then it wouldn't connect at all. Tried on another phone and again it disconnected me when it said it transferring