Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Cumbernauld come from postal codes G67 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Virgin Media
Virgin Media is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Cumbernauld, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Cumbernauld, Bellshill, Bothwell, Falkirk, Motherwell, Airdrie, Alloa, Grangemouth, Bonnybridge, and Coatbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 10 hours ago |
|
Glasgow
|
Wi-fi | 15 hours ago |
|
Cumbernauld
|
Wi-fi | 1 day ago |
|
Glasgow
|
Internet | 1 day ago |
|
Glasgow
|
Internet | 2 days ago |
|
Bellshill
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Ross Turnbull (@_rossturnbull) reported from Glasgow, ScotlandThe service provided from @virginmedia is abysmal 99.8% of the time.
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CAJ (@carolstrach) reported from Airdrie, Scotland@Rickster1873 @virginmedia That explains a lot!!!! I’m in Airdrie and got no service! Fortunately I can get 4G
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ALAN (@GOTHICGUY270477) reported from Cambuslang, Scotland@virginmedia hi my service is down can you help Glasgow G734ly
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steven smith (@19StevenSmith87) reported from Airdrie, Scotland@virginmedia phoned up to change my tv package and the person barely spoke a word of english, so I hung up in frustration and the chat has been busy every day for about a week Can u maybe help me
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Will N7 (@Will_L_Penn) reported from Motherwell, Scotland@virginmedia our broadband and tv is down and when I try to contact customer support the wait is over 30 minutes what’s going on post code is ML1 1HW
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Sheridans Solicitors (@SheridansLaw) reported from Glasgow, ScotlandOur office has been affected by the recent @virginmedia outage. We are hoping to have our services up and running again soon.
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Jim Speakman (@cowspassage) reported from Glasgow, Scotland@virginmedia hi - trying to access your service status page and getting "We're sorry this isn't the page you wanted". Also my full package - broadband, phone and TV have gone down Glasgow G11
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CAJ (@carolstrach) reported from Coatbridge, Scotland@virginmedia hi there! You have already said I can’t have the upgrade to my phone service that you offered me because I wouldn’t take TV package! SO PLEASE STOP CALLING!!!!!
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Loyal🐻Since 87🇬🇧 (@debbievee25) reported from Glasgow, Scotland@virginmedia can you tell me if there is a problem in the area 28 GLASGOW please as my Internet is not working at home
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Michael Barnett (@MichaelBarnet18) reported from Glasgow, ScotlandDear @virginmedia, do be a dear and fix the internet! No TV, no WiFi; I might have to talk to people!
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Morag (@Moggydd) reported from Motherwell, Scotland@SnoBaloyi @virginmedia I have no service on ML2 area
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Douglas lindsay (@Doug1tux1) reported from Glasgow, Scotland@virginmedia ok what the f is going on with your broadband, I have not been able to get internet access for hours now, yet your service status says no problem, when I try to do an in-depth test It doesn’t let me log in to test, the times it has it says my equipment is offline wtf
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Gary Stewart🏴 (@Jacobite1745G) reported from Glasgow, Scotland@WeNeedIndyNow @virginmedia @ivy_mckellar Mine is down aswell
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Catherine. (@pinkycoop) reported from Glasgow, Scotland@PaulyD22803562 @BossyLadybird @virginmedia And G15. Seems to be a big issue in Scotland that they haven't noticed yet.
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John Hughes (@Hughesy48) reported from Glasgow, Scotland@virginmedia Your service is s disgrace, I've been on web chat for over an hour and not any further forward...😡
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jon bhoy 🍀🏴 (@honto75) reported from Glasgow, Scotland@virginmedia my virgin is down I’ve got no channels or broadband
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CAJ (@carolstrach) reported from Airdrie, Scotland@Rickster1873 @virginmedia Yeah mine is just the same! Gonna call them now for a laugh!! Their Twitter is absolutely no help at all and for a Communications company is shocking!!!
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Neil Crossan (@quietarea1) reported from Glasgow, Scotland@virginmedia down again. Been kept waiting for 4 days for phone was unable to work due to the mobile drop out and now no service. Customer service I’m sure will be up to their usual rubbish standard
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CAJ (@carolstrach) reported from Airdrie, Scotland@virginmedia like many others I have no internet service I’m in ML6. For a communications company your communication and customer service are shocking!!!
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Neil Crossan (@quietarea1) reported from Glasgow, Scotland@virginmedia really nice helpful assistant in Glasgow having to deal with client fed up with paying virgin a fortune for totally appalling customer service. # totallyfedupwithvirgin
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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lee steane 🏆 (@leesteane7) reported from Bedworth, England@virginmedia I want to cancel my contract, is there a phone number i can call as i got cut off last night?
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Gavin Hunter Ⓥ (@gahunter1) reported@virginmedia is there a fault in the SW20 area? When will it be resolved. Service Status page offline. Need Internet to WFH.
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Rajnish Razdan (@RajnishRazdan) reportedChrist on a bike @virginmedia over half an hour waiting on customer services only to have the line get cut. Seriously?
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Steven Batte (@sbatte17) reported@virginmedia Why can’t I message you? I messaged virginmedia Ireland by mistake. They arranged for a new sim and took my details before realising they couldn’t help me
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James Cassidy (@jcassidy2) reported@virginmedia @Mr_Penguinator_ Why do you think it’s ok to tell a customer how they feel about your services….if they think it’s awful customer service then that their opinion…saying no it’s not awful is childish and not professional
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radikalrak (@radikalrak) reported@virginmedia Tried and nothing there. The problem is that the connection is dropping packets. So I can't use citrix, horizon or remote desktop if it keeps doing this.
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Anthony Johnson (@Tonyhornet65) reported@virginmedia 2/2 Why doesn’t somebody at Virgin just answer the questions in my previous tweet. How difficult is that? Easy for a company that actually cared about customers but impossible for Virgin who clearly don’t give a ****.
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MazRC (@rc_maz) reported@virginmedia I agreed a contract in Nov, you have charged me over double each month since. Called and complained more than 10 times. No resolution. Can I please have my money back? I am so tired of dealing with your call centres who promise everything but do nothing.
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Stephen Whitmore (@Mr_Penguinator_) reported@virginmedia I stupidly decided to join your mobile network too... I can confirm, it truly is awful on both sides.
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The Real M.E. 👩🦽🦥♿️🏴📢 (@therealmecfs) reported@virginmedia We eventually did get the issue resolved but you can still expect a complaint because it has taken around 7 hours of phone calls over the course of a week to do something that should be relatively simple! It has been awful from start to finish.