Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
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The latest reports from users having issues in Cumbernauld come from postal codes G67.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Cumbernauld, Airdrie, Motherwell, Bellshill, Bothwell, Bonnybridge and Coatbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Falkirk |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Falkirk |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia Still no internet @virginmedia . Website not says no issues again anyone else in Glasgow having problems with virgin media
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia I’ve followed all these steps and been on phone waiting on Technical for 45mins. There was a known issue yesterday that was being fixed apparently. Since then no broadband access.
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia Now I still have no broadband and am waiting on a call back but I am sorry your customer service is not good
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@Kevin38801124 @virginmedia 2 attempts at contacting their tech dept. 90mins in total waiting, I gave up. They directed me to a forum for help. But all that showed me was I wasn’t alone. 😡
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Tom Watson
(@TomWatson1971) reported
from
Glasgow, Scotland
@joelycett Used the text chat service of @virginmedia once. Response after 3 days waiting was to call their helpline. Only got through on the 4th attempt on the helpline, after first 3 attempts disconnected after an hour on hold. 😁😅
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia I did my maximum number of system checks yesterday and your operator did it too . Today when I first did there were problems identified and there are 2 ongoing issues with TV but no better and no information tonight
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia Wow that community page hasn’t filled me with. You have endless pages of unhappy users it seems and with similar broadband issues.
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Jim Bauld
(@jimbauld) reported
from
Glasgow, Scotland
Getting absolutely fed up with the pixelation on @virginmedia during live HD broadcasts... paying far too much to get this crap
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eileen haugh
(@finnsgran) reported
from
Motherwell, Scotland
Been waiting for help from Virgin Media since 18 th October surely someone has read my message by now
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eileen haugh
(@finnsgran) reported
from
Motherwell, Scotland
Can anyone tell me how to get through to virgin media sat on phone on sat for 1 hour45 mins got cut off now on messaging for1 hour 38 mins no reply .... atrocious customer service
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia I have no idea how to book an engineer without another frustrating call . I am hoping that ad the TV issues are resolved my internet will be fixed
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia Still no service. It seems to connect then disconnect itself. This has been from Friday 12.30pm til today..
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
Still no broadband. Since yesterday 12.30pm @virginmedia Ridiculous service.
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia I have also tried the chat service . That was truly useless . Operators with set answers and no ability to deviate from the set answers
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@Kevin38801124 @virginmedia I’m trying to get out of the contract. The hassle is too much. Every couple of months something happens and it’s never resolved accordingly. The amount of engineer visits I’ve had. Ridiculous
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
Why has my broadband been down since 12.30 yesterday @virginmedia
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia Still no internet and of course no call back that was promised . Your app now at least admitting there is an issue and saying will be fixed later today . I can only wait and see
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia And I have already used the scanning service about 6 weeks or so ago . TV is directly wored to router and has no broad band connection either
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JOHN C
(@decostop) reported
from
Glasgow, Scotland
@chateauxwindy @LadyCatHT @SkyHelpTeam @Ofcom I now pay for a landline with @virginmedia because it would be more expensive to have broadband only 🤔 I have never used the landline, there is no phone plugged into it, no idea even what my number is.
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@scottmaguire4 @Kevin38801124 @virginmedia I tried retentions previously but because I had 20months still in my contract (I’ve been with them 9yrs but apparently package changes mean new contract dates) they weren’t giving s ****.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen 💙
(@Stephen3_22) reported
@virginmedia To what end? Are you able to arrange a call with someone who can make things happen who will take responsibility? Can you tell me when a dig team will he on site? Can you guarthat I won't be without service tomorrow? If not, I'm not sure how you can help.
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Cliff Morton
(@CliffMorton) reported
@virginmedia Already done that on 3 different occasions. It’s Virginmedia Business. They’re too arrogant to answer & u can’t help because your not allowed to speak to another department.
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Count Brockula (Woz)
(@wozaboxa) reported
@virginmedia Thank you generic reply service. Yes, I have used all the self service tools available, however it still seems to be ongoing. Which is annoying.
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Anthony Boutall
(@anthonyboutall) reported
@virginmedia I was advised I would receive a call back within the hour, which never happened. Other than that, I have been offered no advice.
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Joe Kembey
(@JKembey) reported
@virginmedia We have already had 3engineers out, and another one coming this Thursday. Every time they have checked the cabinet and fixed nothing. All tests say there is no problem, yet we still get shocking speeds. Every time we call you tell us there is an outage, but don't fix the problem
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Julia Blackwell
(@Joolz41) reported
@virginmedia I have zero mobile phone signal in my house most of the time, I need a text code several times a day for secret home working, running into the garden to try and get a signal is getting v old. Some times I have no problem, but recently the signal has not been available at all
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ray
(@javacw) reported
@virginmedia @ParalympicsGB no Internet since mid night at BH12 3, status site says no known issues
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Paul Plays RPGs
(@paul_plays_rpgs) reported
@virginmedia This is possibly the worst customer service response ever. 1. No apology for continued delay 2. No recognition that it's a company you're contracting that's causing said delay. 3. No offer to resolve issue in any way. 4. No attempt at retention.
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Daniel Meason
(@DGM7) reported
@virginmedia Yep but wouldn't be an issue if Virgin just ported the number over like they've promised over 10 times. Been told it will be done in a couple of days but you'll see on my account this has happened like 10 times
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Black Masculinity ✊🏿✊🏾✊🏽 TMC 🏁
(@MrMrRolly) reported
Virgin media down?