Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
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The latest reports from users having issues in Cumbernauld come from postal codes G67.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Airdrie, Falkirk, Motherwell, Bellshill, Cumbernauld, Bothwell, Bonnybridge and Coatbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Phone | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Airdrie |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Cara
(@lennonsghirl) reported
from
Coatbridge, Scotland
@virginmedia had there been reported broadband issues in the ML5 area this morning? My service died about 20 mins ago and I can’t get back online. I’m working from home and have a meeting later on so any info would be great! Thanks
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✨Charlene✨
(@KnickyEganByrne) reported
from
Glasgow, Scotland
Absolute joke of a company @virginmedia call the “Customer Services” for help but staff are rude, and obnoxious & apparently need retrained if the Manager is anything to go by as the staff have been giving out the incorrect information, which i just need to accept! #pathetic
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maverick
(@maverickMMI) reported
from
Glasgow, Scotland
@virginmedia Yeah, spoke to them briefly. Waited 75 MINUTES. Your rep admitted the fault. Said he was outing me on ‘silent hold’ for 2 minutes then 20 MINUTES later the line went dead. Absolute joke. Shambles of a customer service. Apparently that is quite common.
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Gary Robinson 🇧🇬🏴🇪🇺
(@ragazzoscot) reported
from
Coatbridge, Scotland
Hi @virginmedia - internet and TV down in ML5, Coatbridge. Spoken to neighbours who have same issue. Any idea of issue and ETA on fix?
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Alex Marr
(@alexmarr98) reported
from
Glasgow, Scotland
Anyone else having issues with Virgin Media at the minute?
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Shawsy67
(@shawsy67) reported
from
Airdrie, Scotland
@virginmedia got problems with my tv, can’t get through on phone
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✨Charlene✨
(@KnickyEganByrne) reported
from
Glasgow, Scotland
@virginmedia There was no resolution made! That’s part (a very small part) of the problem! And after being called a Liar by said manager I certainly will not be “clicking here” I shall be taking it further!
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Cynthia Halatyn
(@CynthiaHalatyn) reported
from
Glasgow, Scotland
@virginmedia help!!! Over an hour on hold and your system hung up on us and we've just had to call back 😭
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Darren 🏴🇬🇧
(@darrenmiller75) reported
from
Bishopbriggs, Scotland
@virginmedia just been on/off hold with 2 call handlers to get cut off after 1hr 40 mins regarding upgrading with black Friday personalised email I received. Absolutely disgraceful customer service.
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Sam Cairns
(@cprosam) reported
from
Motherwell, Scotland
@virginmedia I have spent around 4 hours this week online and on the phone. All I want to do is simply upgrade my package without success. Please help !!!
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Decdoc
(@Newlandsdoc) reported
from
Glasgow, Scotland
@virginmedia my internet is down was promised a virtual tech assessment last night but changed to 22/12 visit. I need access as work in NHS Primary Care ASAP
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James
(@jamesblack1986) reported
from
Denny, Scotland
Delighted to see @virginmedia's internet is back to being a back of ****.
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Shawsy67
(@shawsy67) reported
from
Airdrie, Scotland
@virginmedia I have tried twice to get through on the phone for nearly a hour each time, can someone help me?
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John BIDEN WON Reilly ™ 🏴
(@MrReillyJohn) reported
from
Glasgow, Scotland
@virginmedia disgusting staff twice put on hold when trying to complain over 2 hours! What a **** service
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Mary Brogan
(@Diamondmarydoll) reported
from
Cambuslang, Scotland
@virginmedia And if you take a look at your help.section.....that's what I tried!!!!
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Rokewood
(@Rokewood) reported
from
Cumbernauld, Scotland
@EvelynArizpe @juliemca @virginmedia Yes, never been with anybody else. None is perfect. But BT has strength in depth
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GlasgowFuk(7k)
(@GlasgowFuk) reported
from
Glasgow, Scotland
I hate to admit it but @virginmedia customer service / support is absolutely dreadful. Hate saying this as I worked for them for over 6 years #notahappycustomer #shockingservice #wouldntrecommend
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maverick
(@maverickMMI) reported
from
Glasgow, Scotland
@virginmedia customer service is embarrassingly bad. Miss sold then hung up on after being on hold for 75 minutes Sign up with this company at your peril
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Ross Reid
(@RossRei13692512) reported
from
Uddingston, Scotland
@virginmedia VM service shocking once again
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Grejurn 🏴🇪🇺 B L M
(@_Grejurn) reported
from
Glasgow, Scotland
The @virginmedia tech support scammers are back! Apparently I have an unstable internet connection and am an "idiot woman" for saying there's a purple light on my router (modem mode)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola Connolly
(@njconnolly2000) reported
@virginmedia my son’s at uni, hasn’t been able to live at rental house due to covid and classes online. He cancelled the broadband contract,was told send equipment back but is not able to return to property until June. Live chat told him must b by end may or get fine. Please help
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QuincyStarFox [LoES]
(@QuincyStarFox) reported
@virginmedia It's just wireless we are having trouble with the devices connect to the hub but aren't receiving access to the Internet it's an ipad and a laptop
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Callum Douglas
(@TheDougsterr) reported
Another customer lost @virginmedia 👍🏻 told my dad a engineer will be out between 8-12 and no show! Now you’re saying on the phone we can’t send engineers out yet I had one at my address last month, appalling customer service once again @cdouglasfilm
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Andrew Cundy
(@AndrewCundy) reported
@virginmedia MAC filtering has never worked as far as I know. Many posts on the forums going back several years but apparently never fixed. Reboot is a lottery can be 3 or 4 reboots before it comes up with both SSIDs broadcasting.
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spacecuisineldn
(@spacecuisineldn) reported
@virginmedia Something needs to change with ur service immediately ur causing major problems for people like me who work from home you seriously do not under the problems u cause u sent a man out to cr8 to do repairs that caused wifi to cut out n never warned ur customers so we deserve better
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Tanisha Callow❣❣
(@TanishaC88) reported
@virginmedia my 3G & 4G aren’t working at all in north London area. Is there an issue with the internet in that area?
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✭✭🇬🇧Lorne Callaghan🏴✭✭
(@LorneCallaghan) reported
@virginmedia So to confirm that is not one of your engineers mobile numbers? Looking at the service status page I can see that you are having issues in my Area (Linlithgow)
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carol glister
(@carolglister) reported
@virginmedia I pay 53 per month for crappy internet. Really bad today
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Sean Fitzsimons
(@seand_f) reported
@virginmedia The 3rd engineer said the only issue that would explain my broadband not working would be an outage in the area. That isn't the case. So the issue has been wrongly reported by 3 of the last engineers & your service hasn't allowed me to wfh for over 2 weeks now in a pandemic.
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Tony Smith
(@tony280560) reported
@virginmedia I have given your guys all the details and phone numbers that were used. Hopefully this helps you track these down, I’ll help you, you help me? Oh no you don’t, still no call!