Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
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The latest reports from users having issues in Cumbernauld come from postal codes G67.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Bellshill, Alloa, Airdrie, Grangemouth, Motherwell, Bonnybridge, Coatbridge, Cumbernauld, Bothwell, Blantyre and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Falkirk |
Total Blackout | |
| Glasgow |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia I’ve followed all these steps and been on phone waiting on Technical for 45mins. There was a known issue yesterday that was being fixed apparently. Since then no broadband access.
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia Wow that community page hasn’t filled me with. You have endless pages of unhappy users it seems and with similar broadband issues.
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia I have no idea how to book an engineer without another frustrating call . I am hoping that ad the TV issues are resolved my internet will be fixed
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DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia so after being told we would have a discount and not be affected by a cut off we are officially cut off from the Internet! After weeks of the same ******* problem and customer services have no clue about this! Shocking!
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Jim Bauld
(@jimbauld) reported
from
Glasgow, Scotland
Getting absolutely fed up with the pixelation on @virginmedia during live HD broadcasts... paying far too much to get this crap
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eileen haugh
(@finnsgran) reported
from
Motherwell, Scotland
Can anyone tell me how to get through to virgin media sat on phone on sat for 1 hour45 mins got cut off now on messaging for1 hour 38 mins no reply .... atrocious customer service
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eileen haugh
(@finnsgran) reported
from
Motherwell, Scotland
Been waiting for help from Virgin Media since 18 th October surely someone has read my message by now
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia Still no internet and of course no call back that was promised . Your app now at least admitting there is an issue and saying will be fixed later today . I can only wait and see
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
Still no broadband. Since yesterday 12.30pm @virginmedia Ridiculous service.
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia I have also tried the chat service . That was truly useless . Operators with set answers and no ability to deviate from the set answers
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia I did my maximum number of system checks yesterday and your operator did it too . Today when I first did there were problems identified and there are 2 ongoing issues with TV but no better and no information tonight
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Tom Watson
(@TomWatson1971) reported
from
Glasgow, Scotland
@joelycett Used the text chat service of @virginmedia once. Response after 3 days waiting was to call their helpline. Only got through on the 4th attempt on the helpline, after first 3 attempts disconnected after an hour on hold. 😁😅
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
Why has my broadband been down since 12.30 yesterday @virginmedia
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JOHN C
(@decostop) reported
from
Glasgow, Scotland
@chateauxwindy @LadyCatHT @SkyHelpTeam @Ofcom I now pay for a landline with @virginmedia because it would be more expensive to have broadband only 🤔 I have never used the landline, there is no phone plugged into it, no idea even what my number is.
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia Still no internet @virginmedia . Website not says no issues again anyone else in Glasgow having problems with virgin media
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia And I have already used the scanning service about 6 weeks or so ago . TV is directly wored to router and has no broad band connection either
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@Kevin38801124 @virginmedia I’m trying to get out of the contract. The hassle is too much. Every couple of months something happens and it’s never resolved accordingly. The amount of engineer visits I’ve had. Ridiculous
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@Kevin38801124 @virginmedia 2 attempts at contacting their tech dept. 90mins in total waiting, I gave up. They directed me to a forum for help. But all that showed me was I wasn’t alone. 😡
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia Now I still have no broadband and am waiting on a call back but I am sorry your customer service is not good
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia Still no service. It seems to connect then disconnect itself. This has been from Friday 12.30pm til today..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Phil! 🤘
(@rockonnicely) reported
@virginmedia Unless you can somehow release me from Virgin Media Prison, I doubt it. Full reset and nothing has changed. We have Internet but it's very slow and cuts out, the engineer came out and fixed the problem for a couple of weeks but we're back to square one. Fed up, in all honesty.
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scott rodgers
(@whodadaddy76) reported
@virginmedia Still the same having spoke to virgin media by phone, just said we are working on the problem this as been an issue for several weeks now WiFi keeps going off then when u try ring it starts working again can’t get any reduction on our bill cause we can never speak to anyone
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geedee
(@geedee25) reported
@virginmedia On the phone they say broadband down from 12 til 6.05 so my cctv down my hive down no access to internet and funny that over the last week luck if I get 30 mb when I pay for 200 I’m leaving terrible lying on what you pay and receive
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Lana
(@xRippleXRP) reported
@virginmedia Obviously not, because it was never even stated on sign up, maybe one for @NTSscamsteam
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scott rodgers
(@whodadaddy76) reported
@virginmedia I’ve been a customer for approximately 10 years and as soon as my contract is done in June I’m moving to another supplier like bt because it’s disgusting the customer support at virgin
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Sukhdeep Singh
(@Sukhdee81106261) reported
@virginmedia I did mention I logged a complaint multiple times and the manager Paul Watson was extremely rude
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Sukhdeep Singh
(@Sukhdee81106261) reported
@virginmedia Well my package is wrong, I should be on M500 for the same price I am paying and the retentions manager was extremely rude to me today so I suggest my complaint gets looked into as a matter of urgency
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HancoxRead Recruitment Ltd
(@hancoxread) reported
@virginmedia I'm not getting on at all....nobody is coming on. The same crap as the other day. I'm still waiting. Can you not login and talk with me on WhatsApp?
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Sukhdeep Singh
(@Sukhdee81106261) reported
@virginmedia I was promised m500 for the same price but instead they put me on m350. My complaint has everything logged
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Mark Dodd
(@Little_dread) reported
@virginmedia No changes… all connections are good. My sound comes through a sound bar. It seems others are having same issue.