Virgin Media

Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland

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The latest reports from users having issues in Cumbernauld come from postal codes G67.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cumbernauld, North Lanarkshire, Scotland 03/16/2026 01:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Airdrie, Bellshill, Falkirk, Bonnybridge, Coatbridge, Cumbernauld, Motherwell, Alloa, Bothwell, Blantyre and Uddingston.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomAirdrie Wi-fi
United KingdomBellshill E-mail
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet

Community Discussion

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Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • p0rkpiehat Chris A (@p0rkpiehat) reported from Glasgow, Scotland

    @virginmedia I’ve replied to the last email I’d received from the complaints dept where they claimed to have resolved the issue. Won’t be calling again as there’s no point when nothing ever gets resolved and my issue is well documented.

  • p0rkpiehat Chris A (@p0rkpiehat) reported from Glasgow, Scotland

    @virginmedia I’ve wasted enough time phoning and nothing is ever done in response despite agreements being made so the only other call I’ll make is to cancel my contract.

  • p0rkpiehat Chris A (@p0rkpiehat) reported from Glasgow, Scotland

    @virginmedia Putting a complaint in to Ofcom as well as this has gone long past being a disgrace.

  • p0rkpiehat Chris A (@p0rkpiehat) reported from Glasgow, Scotland

    @virginmedia After my repeated calls and issues I won’t believe it unless I see it. I haven’t directly spoken to a manager but last time it was apparently approved by a manager and out through while I was on the line. I won’t make anymore calls about this as it’s pointless. I’ll DM my details

  • Hughesy48 John Hughes (@Hughesy48) reported from Glasgow, Scotland

    @virginmedia Not surprisingly told that I couldn't be transferred to a manager then told they'd transfer me to collections, incompetence of the highest order, shameful customer service, another hour and a half wasted! 😡

  • jimmyp314 Jimmy Prentice (@jimmyp314) reported from Glasgow, Scotland

    Missus been on fone for over half an hour to cancel our @virginmedia subscription but person couldnt help n pit us thru to someone else so been on hold for another 15 mins... hey @richardbranson aint ur pockets fat enough... disgraceful 😡😡😡

  • p0rkpiehat Chris A (@p0rkpiehat) reported from Glasgow, Scotland

    PSA: it takes @virginmedia 4 months to change your bill after agreeing to reduce it due to bad customer service at which point they put it up. Save yourself some hassle and shout into a well once a month instead, it’ll cost you less.

  • Hughesy48 John Hughes (@Hughesy48) reported from Glasgow, Scotland

    @virginmedia Unfortunately you've had your chance, this has been the issue since February this year and you either don't have the staff equipped to resolve or plainly just don't want to resolve.

  • 19nine78 19nine78 (@19nine78) reported from Motherwell, Scotland

    @virginmedia Now if either of your call handlers had sent me that earlier I could have made an informed decision 😂 Appreciate you can't access details on here but you've been more helpful than anyone else. Complaint sent via website form as well. Sadly, your probably losing a customer

  • Hughesy48 John Hughes (@Hughesy48) reported from Glasgow, Scotland

    @virginmedia Just been on web chat for 45 mins then phone call for 25 mins to someone who doesn't understand or doesn't want to understand, waiting on hold again, disgraceful customer service.

  • Hughesy48 John Hughes (@Hughesy48) reported from Glasgow, Scotland

    @virginmedia I will be lodging a complaint followed by cancelling my contract.

  • Fitzy_07 Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland

    @virginmedia I'll ask for the reference if I get through again. The chap on the phone read the complaint back and it wasn't what I'd discussed

  • jambala Minceybhoy (@jambala) reported from Glasgow, Scotland

    @virginmedia I'm sorry but with all the abuse I've got I've took to the bottle and drink myself dizzy I feel like I failed my family as the internet was down !!

  • bewilderedboy Bewildered Boy (@bewilderedboy) reported from Glasgow, Scotland

    @jasmclaughlin2 @virginmedia The virgin app says its an issue in my area and its down till tomorrow afternoon. Not amused.

  • Fitzy_07 Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland

    @virginmedia They put on the notes that I wanted to register a complaint but never registered it as a complaint...so there's no reference 😂😂😂

  • ian46a Ian Andrew🇬🇧 (@ian46a) reported from Cumbernauld, Scotland

    @_ran1gers_ @BazBowsk1 @virginmedia YouTube to rename one of the two signals the box sends out. I found this helped. then I got a another router and put hub 3 into modem mode and now it works as it should. The hub 3 is a terrible box.

  • scottmcmartin Scott McMartin (@scottmcmartin) reported from Falkirk, Scotland

    @virginmedia been trying to get through to virgin mobile 789 number for over an hours 4 failed attempts. Shocking service. #virginmobileuk

  • brazenprods brazen productions- jules hussey (@brazenprods) reported from Glasgow, Scotland

    Just had to increase my @O2 data allowance cos my @virginmedia is so bad my phone switches to mobile data all the time.

  • bewilderedboy Bewildered Boy (@bewilderedboy) reported from Glasgow, Scotland

    Plan for today was to binge Mindhunter season 2 but thanks to @virginmedia for taking my broadband down that's not happening. Not happy

  • Fitzy_07 Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland

    @virginmedia Phoned the helpline like you said, guy told he'd transfer me to Customer Relations, who hung up...what you meant to do man 😂😂😂😂😂

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NerfedMike NerfedMike (@NerfedMike) reported

    @Mrgregles @TheOGBlitzy @virginmedia yeah I was having issues too, wasn't fun

  • wavemobileuk wavemobile (@wavemobileuk) reported

    @virginmedia It isn't so much that things go wrong - that happens. It is the total lack of information that is unacceptable. We pay for assured services and we get no assurance whatsoever. Your customer service is a joke and we have no single point of contact. BT/TalkTalk here we come.

  • zenith_1976 carl (@zenith_1976) reported

    @virginmedia How the idiots you have working for you tied the tests to the network that was down.Constant slowing of the network as you are selling product you can't supply.Have to speed check regularly and suddenly your network detects the test and returns to full speed.

  • JOSH_DALEK Josh (@JOSH_DALEK) reported

    @virginmedia I assume automatic compensation will be credited due to the early mornings outage that saw me without internet for at least 6 hours as you're hiking prices up by a fat wedge?

  • Zda__5 ZDA (@Zda__5) reported

    @sixamane @virginmedia @goldmansachscoo Is **** I thought it was only me

  • horrifiedofhh Horrified of HH (@horrifiedofhh) reported

    @virginmedia Who caused the problem this time? Your “service” is not exactly robust, is it?

  • jackieJS Jackie Sanderson (@jackieJS) reported

    @virginmedia I have already been on the phone for over 2 hrs this morning 2 calls dropped ! 2 transfers inti other departments with out telling me . Then and agent that wast help full and just kept putting me on hold and caning back asking if they can help me with anything else !

  • bfayers_ Ben (@bfayers_) reported

    @MatthewEwers @virginmedia Yeah I definitely want to see it too, but an update I saw sent to a VMB customer mentioned having to remotely reset and physically reseat some FPC cards on the juniper gear as they were dropping traffic on the aggregate links

  • Dalejake Ian B (@Dalejake) reported

    @virginmedia @Jaym7t5 Mine is still down in south wales

  • massrossini1 Massimo Rossini (@massrossini1) reported

    @virginmedia My internet is still not working. How can you say that the service has been restored?