Virgin Media outages and service status in Cumbernauld, Scotland

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cumbernauld, Scotland

The most recent Virgin Media outage reports came from the following cities: Motherwell, Glasgow, Falkirk, Bellshill, Airdrie, Alloa, and Bonnybridge.

City	Problem Type	Report Time
Motherwell	TV	13 hours ago
Glasgow	Internet	1 day ago
Falkirk	E-mail	1 day ago
Bellshill	TV	2 days ago
Glasgow	Internet	2 days ago
Glasgow	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

• 
  bristian cungay (@ChristianBunga7) reported 6 minutes ago from Glasgow, Scotland

  @virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom

• 
  dios mio la creatura 🏳️‍🌈🇺🇦 (@lordofanywhere) reported 11 minutes ago from Glasgow, Scotland

  @virginmedia is a complete and utter joke in Glasgow. Apparently there is a fault and won’t be resolved until January 5th. On Twitter, they redirect us to the service status page, which is “experience some problems” and we can’t check service status. Compensation is in order.

• 
  Anne Marie McPhee (@nuttynanaannie) reported 11 minutes ago from Motherwell, Scotland

  @virginmedia Hi, my broadband is down again, the same result intermittent connection but I've no app access I.e netflix etc. Any idea the problem and when it will be fixed?

• 
  Zandra Yeaman (@zandrayeaman) reported 14 minutes ago from Glasgow, Scotland

  @virginmedia No, it keeps saying check for updates but there is no update and issue with the broadband not changed. This is day 4.

• 
  Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported 21 minutes ago from Glasgow, Scotland

  @virginmedia broadband and TV down for 12 hours, having to tether to my mobile so that I can work from home today. 🙁

• 
  Derek Scott (@DegsyScott) reported 26 minutes ago from Grangemouth, Scotland

  @benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent

• 
  Banjo (@Chban1967) reported 30 minutes ago from Glasgow, Scotland

  @virginmedia The point is the contract sent out on 15th Aug wasn't what was agreed when challenged I got put on the virgin no customer service merry-go-round which due to our personal circumstances i had to give up u are an absolute rotten company ur service agent admitted this was appalling

• 
  graeme Tannahill (@graemeT2010) reported 32 minutes ago from Glasgow, Scotland

  @O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help @virginmedia

• 
  James (@jpcarr85) reported 33 minutes ago from Glasgow, Scotland

  @virginmedia Folks, wifi down in Glasgow

• 
  Anne Marie McPhee (@nuttynanaannie) reported 33 minutes ago from Motherwell, Scotland

  @virginmedia Hi, no, it initially says no issues in area on testing hub it says there's an intermittent problem with connection and come back in 18 hours!

• 
  Dave (@savcabb) reported 35 minutes ago from Falkirk, Scotland

  Sick of @virginmedia broadband. Constantly goes down for no reason. WiFi glitches but of course you phone and it’s never there fault Not as if it’s cheap either at over £50 a month #timeforachange #frustrated

• 
  Loraine Riddick (@LoraineRiddick2) reported 37 minutes ago from Glasgow, Scotland

  @virginmedia How can I phone 151 when my phone line isn’t working! And yes, I’ve dialled the 0345 number on many occasions yet still can’t speak to anyone!!no doubt I will hear from you when I cancel my direct debit and move to another supplier!

• 
  Anne Marie McPhee (@nuttynanaannie) reported 40 minutes ago from Motherwell, Scotland

  @virginmedia Thanks. I'll try that. When I do a status check it flags Tivo right away but shows no issues with broadband or phone when I then run a broadband check it says there's an intermittent fault in my area. !

• 
  bristian cungay (@ChristianBunga7) reported 40 minutes ago from Glasgow, Scotland

  @virginmedia The checks tell me there are issues. regardless I don’t really care about wider issues in my area. I’ve been sent in a loop for the past month and it’s still broken, I’ve been paying for this time and not receiving a service - this is not the first time either @Ofcom

• 
  FD (@F_Dev1888) reported 40 minutes ago from Falkirk, Scotland

  @virginmedia They said credit will be applied but can’t do it just now as the system is down. 🤔 @Ofcom

• 
  Arek Kwapis (@AG_Developer) reported 44 minutes ago from Falkirk, Scotland

  @virginmedia Is there any ETA on issue resolution?

• 
  rach ✨ (@seawxy) reported 44 minutes ago from Motherwell, Scotland

  @virginmedia no, i’ve not received a resolution. someone contacted me regarding the complaint, then when i responded, they have just ignored it. the complaint is regarding incorrect billing and poor customer service.

• 
  don mackeen (@donmackeen) reported 47 minutes ago from Glasgow, Scotland

  @virginmedia That's useless. The service comes and goes, so you won't compensate me. And if have to deal with a "service" that continually cuts out

• 
  don mackeen (@donmackeen) reported 50 minutes ago from Glasgow, Scotland

  @virginmedia The service checker tells me either nothing, or - as in the screenshot - something completely contradictory. There is no way to communicate with anyone and yet, strangely enough, you still charge me for a service which only works intermittently.

• 
  Lady Ra_Bleather🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@ra_bleather) reported 56 minutes ago from Motherwell, Scotland

  @virginmedia After spending hours trying to get through to you yesterday on the phone I raised a complaint about that. Solution this morning? ‘Call us’ is this a joke? Are u so think? #dreadfulservice

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NEVER give up. (@o00525600) reported 4 minutes ago

  @TheMandyGall @ElectricIreland virgin media has threatened me with collecting heavies if I don't pay for service I never got I tried and tried to tell them I was moving but couldn't get to talk to anyone eventually in March I did but they didn't want to know my bill then was 37 e,now it's 157 e on and on on on

• 
  Berk (@trapdoor456) reported 4 minutes ago

  @BigBadWolf137 @virginmedia Yeah, 14 day cooling down period 👍

• 
  Tom Poole 🇬🇧✳️ (@TheRealTomPoole) reported 10 minutes ago

  @virginmedia - we're trying to cancel your services since the bill has gone up over £80pm. How do I do this, we need to speak to someone in cancellations but I can only get through to sales?

• 
  Mark King (@markkinga) reported 10 minutes ago

  Is @virginmedia in trouble?, as im trying to work out why i need 2 to 3 sales calls a day. I get a rubbish email once a week. Why not email something i might be interested in rather than constant phone calls im sure i never consented too.

• 
  skif’s (@MrEldricardo) reported 14 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt No. Bad idea. We had it. Went from £35 to £65 in 24 months.

• 
  west witch🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wishful5thinkin) reported 15 minutes ago

  @trapdoor456 @virginmedia Dont touch Virgin, terrible company to deal with

• 
  keith bird (@birdybank) reported 15 minutes ago

  @virginmedia @JiffyRugby i've had an unresolved issue going on with Virgin since March! Supposed to be coming tomorrow at the 7th attempt - Will they finally turm up??

• 
  xSpeakEazy (@xSpeak_Eazy) reported 16 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Damn I'm paying £63 for 1gig from VM.

• 
  Wisp1a☄️ (@Canna420Uk) reported 16 minutes ago

  Ad it with @virginmedia £260 a month predators Been with the for 20 years (NTL years) and they thank you by robbing you.. Cancel your virgin because better exists.

• 
  Alan Roberts (@AlanRob68902430) reported 17 minutes ago

  @virginmedia Anyone reading this I'm now being threatened with charges for not returning there router, anyone else get conned into an @O2 contract sim by virgin media fancy starting a class action via the ombudsman @O2 I've never made a single call or text yet you have debited my bank for the last 2 years