Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Cumbernauld, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bothwell, Bellshill, Falkirk, Motherwell, Airdrie, Alloa, Grangemouth, Bonnybridge, Coatbridge, Cumbernauld, and Blantyre.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
18 hours ago | |
|
Glasgow
|
Wi-fi | 19 hours ago |
|
Glasgow
|
Internet | 19 hours ago |
|
Glasgow
|
TV | 20 hours ago |
|
Glasgow
|
Total Blackout | 20 hours ago |
|
Glasgow
|
Internet | 24 hours ago |
Community Discussion
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Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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anne collins (@Perdita21) reported from Glasgow, Scotland@virginmedia help Virgin Media. Broadband in Glasgow G129UE down for 2nd Day. No text updates. 2 calls to India useless. I will be leaving if this is your idea of customer care!
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Gordon Keenan 🏴 (@Gordon_Keenan) reported from Glasgow, Scotland@ramfrancisuk @virginmedia That’s what I am thinking… they are placing a business package in a residential area… I’m giving them the option to just cancel everything and let me move on… but we’ll see what unfolds…
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Gordon Keenan 🏴 (@Gordon_Keenan) reported from Glasgow, Scotland@virginmedia This is a new installation, and I was told the thing would be operation on Monday 10th after cable installed. I was then told, there is a system problem with Virgin… so I’m a week down the road and no further forward.. Frustrating with no details on why this is happening to me.
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graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland@virginmedia help please I tweet in twice now REPLY
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anne collins (@Perdita21) reported from Glasgow, Scotland@virginmedia Yes. I was assured that it would be fixed by 9.20 this morning after dealing with support from abroad that took 20 mins. Tried again 7 hours later and same result.
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Decdoc (@Newlandsdoc) reported from Glasgow, Scotland@virginmedia Still same problem. Internet dropping off 6 or 7 times a day. Tried all@your fixes getting nowhere
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Britteny Gibson (Cox) (@BrittenyCox) reported from Glasgow, Scotland@virginmedia Yes and checked service it nothing is listed. Rebooted the router twice.
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anne collins (@Perdita21) reported from Glasgow, Scotland@virginmedia WiFi signal weak in G129UE again. I thought this had been resolved after 2 days. Fed up !!!
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Gordon Keenan 🏴 (@Gordon_Keenan) reported from Glasgow, Scotland@ramfrancisuk I’m told there is a fault….. but no idea what type of fault….. Oh well, back to work today after 2 weeks off, crap weather throughout, now got a cracked wisdom tooth I think, and no update from @virginmedia on my business install… I’ll change my name to MARVIN I think…
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🏴David🏴 (@dtr1984) reported from Glasgow, Scotland@virginmedia what's the deal with the skysports f1 hd channel , it's not working
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Andrew Donnelly (@donners32) reported from Glasgow, Scotland10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles
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Decdoc (@Newlandsdoc) reported from Glasgow, Scotland@virginmedia Broadband service becoming a complete joke. Cutting out all the time. Impossible to get any work done. £100 a month 🤬
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Gordon Keenan 🏴 (@Gordon_Keenan) reported from Glasgow, Scotland@vmbusinesshelp @virginmedia New cable installed on Monday, still no service. Being told that they checked this with the internal team and advised that the national hit issue is still outstanding… I am seriously considering cancelling before this becomes even worse!!
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Britteny Gibson (Cox) (@BrittenyCox) reported from Glasgow, Scotland@virginmedia Sorry, I can say for certain regarding wired as I don’t have an ethernet cable to test but wireless is constantly down - usually a few times a day signal completely stops.
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Britteny Gibson (Cox) (@BrittenyCox) reported from Glasgow, Scotland@virginmedia We don’t have a home phone hooked up. So If I phone, I’ll be charged on my mobile. Can I please have the contact details of the complaints department. It’s unacceptable that Virgin thinks its okay to let their customers go without service for several hours.
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Stuart O'Kane (@discostu67) reported from Glasgow, Scotland@virginmedia It tells me there is a problem with my tv service which is working fine and my broadband is ok which it is not, this has been going on for weeks now
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Nanook🐶 (@bazer100) reported from Cumbernauld, Scotland@virginmedia broadband off again this morning, Bill's going up, service keeps going down. Improvements needed or change is on the horizon
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rachael (@rchlcrns) reported from Glasgow, Scotland@Melfyx @virginmedia They are truly thee worst WiFi company in the whole world I loathe them
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Gordon Keenan 🏴 (@Gordon_Keenan) reported from Glasgow, Scotland@ramfrancisuk @virginmedia It's the completed lack of information that starts to irritate me. If they expect me to pay £61 a month and out of that month not get 100% service then I'll not be happy in any shape or form.
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George Cochrane (@GeorgeCochrane1) reported from Glasgow, Scotland@MotoNutJob @virginmedia Thing is BB appears to be regional. Different providers give better service in different regions. You cant even recommend switching to supplier 'X' Good luck!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Victoria Silvey (@vickiesilvey) reported@virginmedia I have checked and there are no known issues. I think it's the box but I'm fed up of being given more over the phone instructions and still have the same issues
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Clint (@clintskeeey) reported@virginmedia Website live help
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Omar Butt (@omarinthought) reported@virginmedia Is your community held to a service guarantee? What part of the £60 a month I pay is going to pay their salary? Why is speaking with a company who take money from me for the provision of a service not willing to provide any service other than tweet?
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agentGinger (@agentginger) reported@virginmedia No complaint reference, no reply.
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Amanda Lees (@amandalees) reported@virginmedia Thanks. I did. That never works although I do know from Down Detector and tweets here that lots of other people were having the same problems of ridiculously slow speeds that we’ve all experienced through lockdowns.
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Sue Lockwood 💙 (@Sweee42) reported@virginmedia It’s ok at the minute but it’s only a matter of time until it happens again. The signal seems to drop out and then I have to reboot. Don’t mind once in a while but not several times just to get through a film!
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Clint (@clintskeeey) reported@virginmedia The problem is that they don’t even chat, you finally get connected to someone and they take an hour between responses.
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Clint (@clintskeeey) reported@virginmedia I’m going to leave for a better deal with Sky and was seeing if @virginmedia were going to match or beat it but after this shameful service I think the decision had been made
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Cheryl (@chezzaa94) reported@virginmedia Your business is such a joke. Over 6 hours on hold in just 1 week and constantly getting cut off. You are blatantly ignoring our official complaint.l and continue to charge us when we have left because you don’t cover our new home. DISGRACEFUL
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Saurabh Rana (@Mr_Saurabh_Rana) reported@virginmedia Called Virginmedia, Jonathan picked and did cut the phone abruptly, again called phone received by Ajay, he assured me its sales team issue passed my phone..