Virgin Media outages and service status in Cumbernauld, Scotland

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cumbernauld, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Blantyre, Motherwell, Cumbernauld, Airdrie, Coatbridge, Bonnybridge, Larbert, Bellshill, Uddingston, Viewpark, Alloa, Bishopbriggs, and Bothwell.

City	Problem Type	Report Time
Glasgow	Internet	13 hours ago
Falkirk	TV	15 hours ago
Glasgow	Internet	18 hours ago
Glasgow	Internet	18 hours ago
Glasgow	TV	18 hours ago
Glasgow	TV	19 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

• 
  Joan Murdoch (@ThistleTigger) reported 2 minutes ago from Dennistoun, Scotland

  @virginmedia No, it's not fixed. Same thing happening now as it did yesterday. Alexa cannot connect to Internet, yet my phone can. Echo Dot has been checked and is fine so problem is with @virginmedia

• 
  bristian cungay (@ChristianBunga7) reported 10 minutes ago from Glasgow, Scotland

  @virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom

• 
  Wilson (@wilsonfkp) reported 11 minutes ago from Glasgow, Scotland

  @virginmedia seems to be down in Renfrew... No internet for tonight 😭

• 
  don mackeen (@donmackeen) reported 15 minutes ago from Glasgow, Scotland

  @virginmedia Service still screwed up, any ideas when this will be fixed @virginmedia?

• 
  🇺🇦Fck Putin C.S.C🇺🇦 (@JemimaFr) reported 18 minutes ago from Cambuslang, Scotland

  @virginmedia any danger of my broadband working at some point today? Service is absolutely abhorrent

• 
  Tony McCaffery (he/they) (@tonymccaffery) reported 19 minutes ago from Glasgow, Scotland

  Hey @virginmedia, can you help please? I’ve never plugged a landline phone to my router since becoming a customer. (I never needed one til now). So I just took the voip/landline adapter out the box and it’s broken. How do I get a new one so that I can plug in a landline? Thanks.

• 
  princealbertofmonaco (@WeeLemLug) reported 19 minutes ago from Glasgow, Scotland

  @virginmedia An absolute joke of call , Your advisor just told me to cancel my full contract !! He was laughing and joking with people whilst on the call to me , Can someone please call me ?

• 
  graeme Tannahill (@graemeT2010) reported 20 minutes ago from Glasgow, Scotland

  @O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help @virginmedia

• 
  Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported 29 minutes ago from Glasgow, Scotland

  @virginmedia broadband and TV down for 12 hours, having to tether to my mobile so that I can work from home today. 🙁

• 
  The Lanarkshire Laird (@Lshire_Laird) reported 30 minutes ago from Motherwell, Scotland

  @virginmedia Pretty sure you could be asking fir my details in a DM. Otherwise, what was the point in replying to me in the first place. Never mind, I’ll stick to keep calling.

• 
  Willem_Wikkelspies (@spongebath63) reported 31 minutes ago from Dennistoun, Scotland

  @virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!

• 
  Scottish (@Scottish720) reported 33 minutes ago from Skinflats, Scotland

  @virginmedia I don’t know how you can send out a letter that says our prices are going up but won’t effect you till the end of the of your current price fix /contact then we called up to enquire about it to find out it would actually go up in may absolutely ridiculous

• 
  Loraine Riddick (@LoraineRiddick2) reported 36 minutes ago from Glasgow, Scotland

  @virginmedia It says there are no problems in my area!what does it take to actually speak to someone, or get a technician out to check where fault is originating from!it’s absolutely shocking!Ive worked in customer service for a good many years, and never experienced such awful service!

• 
  Eileen McGovern (@lene2104) reported 39 minutes ago from Glasgow, Scotland

  @virginmedia can someone answer me why I have spent 48hours trying to help downgrade my cousin package with you and we just get passed around different departments? Today alone we have been transferred 8 times and so far call time all time 4 hours 35mins 😡😡

• 
  David A (@tofolo_1) reported 43 minutes ago from Glasgow, Scotland

  @virginmedia Perhaps if you read my messages? 1st message said I don't have a land line. 0345 is 30p a minute on O2 PAYG (your merger partner) This is a sign of customer service to come. I will cancel before my connection date. Thanks for confirming my fears about virgin.

• 
  Bee 🍀💚 !! (@celticghirl_bee) reported 49 minutes ago from Motherwell, Scotland

  @virginmedia Your WiFi is absolutely horrendous. Sick of phoning about it. Got a booster and honestly it's made no difference whatsoever. Working from home and constantly being cut off when in meetings. Going to cost me my job at this rate. Ongoing issues for months. Ridiculous

• 
  Mhairi Phillipson 💙 (@lucken_fiddler) reported 52 minutes ago from Glasgow, Scotland

  @virginmedia I have had no broadband in G75 8 area of East Kilbride since 10.30pm on 3/11. We've had 4 rolling fix times which now says 14.15 today. tried your WhatsApp - told you are not taking anymore fault reports. Can you give honest fix time please?

• 
  Anne Marie McPhee (@nuttynanaannie) reported 54 minutes ago from Motherwell, Scotland

  @virginmedia Hi, my broadband is down again, the same result intermittent connection but I've no app access I.e netflix etc. Any idea the problem and when it will be fixed?

• 
  james parrott (@jamespa98970524) reported 56 minutes ago from Glasgow, Scotland

  @virginmedia unable to get a contact number, internet has been down for 2 days. Online only offers technician for Wednesday 27th… both work from home !!! HELP

• 
  FD (@F_Dev1888) reported 57 minutes ago from Falkirk, Scotland

  @virginmedia They said credit will be applied but can’t do it just now as the system is down. 🤔 @Ofcom

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zoey (@YngZoey) reported 18 seconds ago

  Anyone having problems with their landline on virgin media?? #virginmedia

• 
  HazAwaiz (@HazAwaiz) reported 21 seconds ago

  @virginmedia It says internet issue will be resolved by 22nd May! That’s a bit too long!!!! Not too happy with this

• 
  Carl Cavell (@Blue_Cav) reported 41 seconds ago

  @virginmedia Been a while now, to get compensation for lack of service you need to inform you. Yet ironically the website doesn't recognise customer accounts. Might tell Alainis Morrisette now.

• 
  John M Hunt (@Johnmhunt) reported 46 seconds ago

  @virginmedia your V360 upgrade system is broken. It took me 3 days of chat to arrange my upgrade and I’ve ordered it for my dad and he’s not received the remotes despite ordering on 2 May. I can’t face the pain of going through a chat and details authorisation again.

• 
  JAN WOZNIAK (@JPWOZNIAK) reported 2 minutes ago

  @virginmedia STILL NO BBC1, why? Plus other issues eg. previous channel’s sound following any change of channel?

• 
  Gaz Gee (@gazaboy79) reported 4 minutes ago

  @virginmedia waiting over a hour on your phone line to tell you that my TV isn’t working is not good customer service. Please sort it out

• 
  John B (@JohnBar72896911) reported 7 minutes ago

  @ian_Leeds_UK @LouiseTregidgo @virginmedia Mine is not fixed! 24-48 hours they said, if so I miss the football, which I pay extra for. Im aware bigger issues but doesnt mean people cant expect updates hours after an issue occured.

• 
  CLAIRE GROVER 🐝 (@ClaireabelleRed) reported 7 minutes ago from Bury, England

  @virginmedia Thanks for updating I've had my 82 year old dad on the phone as he only has the main tv channels so I guess its the same issue as the pixalation issues. I'll let him know

• 
  tracy_s (@tracy_s1) reported 8 minutes ago

  @virginmedia Now saying that the estimated fix time is 10.05 tomorrow that means 24 hours without the use of tv service we pay for @virginmedia will we get compensation for this?

• 
  ianlovely (@ianlovely4) reported 13 minutes ago

  @virginmedia Hurry up ffs the golf is on , and your status app is down