Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
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The latest reports from users having issues in Cumbernauld come from postal codes G67.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Bothwell, Motherwell, Falkirk, Blantyre, Cumbernauld, Uddingston, Coatbridge, Larbert, Bonnybridge and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Fraz🍓🏴🇪🇺🎗
(@FraserWilson95) reported
from
Glasgow, Scotland
My @virginmedia internet service is now down for the third consecutive day in Glasgow and yet again I’m having to tether to my phone’s data to be able to work from home. This is woeful service when so many are working from home relying on their internet - get it sorted!!!
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ⓄⒷ 🏴
(@ayenaebotherpal) reported
from
Birkenshaw, Scotland
So sick of @virginmedia and their stupid c130 error code. Constant. Absolute worst. And their **** WiFi. Useless.
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ALAN
(@GOTHICGUY270477) reported
from
Cambuslang, Scotland
@virginmedia is their something wrong with the virgin phone line I connect through my hub and it’s a bad line I have reset my hub 3 times checked both handsets and still cracking down phone line
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Madeleine Black
(@madblack65) reported
from
Glasgow, Scotland
Unbelievablely poor customer service from @virginmedia Was waiting on phone for ages and spoke with me to be told my husband has to come home from work to deal with it!!! Day 2 no WiFi and I’m working from home and daughter finishing masters online 😤😤😤
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Neil
(@CPDdeaf) reported
from
Glasgow, Scotland
Yo @virginmedia.... it’s been 4-5 months and you still have problems with your internet across the country. What are you doing to step up to sort this out? It’s infuriating.
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ALAN
(@GOTHICGUY270477) reported
from
Cambuslang, Scotland
@virginmedia how many times do I need to call to get you to fix a problem with my bill only for you to mess it up again I’m going to call ofcom and see if they can sort it !!!!!!!!!!!!!!!!!!!!
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
Despite @virginmedia increasing it's prices they continue to disrespect customers. We have had no broadband for 2 whole days, no response. I have been on the their website asking for help to enable me to work during a pandemic, nothing helpful. One the phone for 45 mins and????
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Yvonne McAnenay Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia area 28 no service how long until it’s up and running please
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
@virginmedia another day another virgin outage. It's getting really annoying.
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mike
(@mikebhoy) reported
from
Glasgow, Scotland
Good old @virginmedia happily enjoying the football on BT on my iPad when your crappy app decides to freeze then kick me out and refuse to recognise my login. Dreadful bit of kit, never works properly.
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Madeleine Black
(@madblack65) reported
from
Glasgow, Scotland
@Interestedpty @virginmedia Who should I change to that actually gives a good service? 🤔🤔
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
@virginmedia no broadband for the second day. No information or customer service. People have to work you know.
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ⓄⒷ 🏴
(@ayenaebotherpal) reported
from
Birkenshaw, Scotland
@virginmedia I’ve now resorted to. Connecting my tv to my mobile phone data in order to watch Netflix etc as the connection from you is so bad and cuts out every few minutes. Is anything being done about this? What we actually paying for?
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
It appears @virginmedia can't communicate with it's customers. Perhaps @Ofcom and @BBCWatchdog would like to investigate how their inability to provide customer service is affecting customers ability to work during a pandemic.
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Adrienne
(@ya_diks) reported
from
Coatbridge, Scotland
@virginmedia can’t seem to get logged into my account on your website or app on both pc and mobile. It just keeps reloading the main page to login again
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Grejurn 🏴🇪🇺 B L M
(@_Grejurn) reported
from
Glasgow, Scotland
@virginmedia looks like the midnight hour is upon us again. Two nights in a row the internet's gone down around midnight. This is getting tiresome.
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thecontrarian
(@Larousse1968) reported
from
Glasgow, Scotland
@virginmedia can you tell me how to contact customer services please
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
@virginmedia ok virgin I have had no service all day, I can't get through to you. I need broadband for work what are you doing about this, your customer service is a shambles so far.
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lisa buik
(@LBuik) reported
from
Glasgow, Scotland
@virginmedia how can I speak to someone I gave major issue with internet connection #maybetimetomove
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Britteny Gibson (Cox)
(@BrittenyCox) reported
from
Glasgow, Scotland
@virginmedia It's now been over a month and still no resolution to the complaint I filled. We are being over charged yet again. Can someone please get in touch directly regarding this complaint please.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Glen Dickson
(@Driftinuphill) reported
Virgin Media using Covid as excuse to maximize profits. Long waiting times common, less staff on no doubt. As if their customer service advisors in some 3rd world country are going to teleport into your lounge. Go online is the mantra. If your box is kaput online doesn't help!
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Gareth Heesom
(@HeesomMusic) reported
@dar1992 @virginmedia I've had a replacement router. Most days we're restarting it. Hoping for some decent service.
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Paul Wayne
(@Waynebe66) reported
@virginmedia Saturday evening.... again my virgin broadband is down....ARRRHHHHH !!! #virginmediadown
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A Brown
(@Ash_spurs) reported
@clarefiona22 @virginmedia @Ofcom They told me exactly that Thursday and Friday, that their system was down!
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Michael Quinn
(@MichaelQ316) reported
@virginmedia sick fed up that every single night for the last 2 weeks between half 8 and half 9 any streaming I am doing is constantly buffering. At £42 a ******* month I expect better than this ****!
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Mohamed
(@Mohd101) reported
@virginmedia How is it reliable if you can’t even delivery a decent connection to whole area for a month due to a fault that all your customer service reps verbally admit but can’t provide any email to officially apologise.
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Indigo Blue
(@Lottiedoes) reported
@JanKay_ @virginmedia I had VM .. moved one street away in London .. 3 wks to reconnect and then instead of transferring number connected me to some lady in Wales 🙄🙄 At one point I sat on my bed and cried in frustration.. literally!! Never again
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jules
(@julesefc) reported
@virginmedia I rang that number and was on hold then passed around for over an hour #dreadful #poor #stressed
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Gordon
(@gordonm25443977) reported
@FreedomCitizen1 @minxyme72 I just left virgin media 2 weeks ago as they wouldn't give me the same deal they will give new customers. Been with them since telewest. Can't beat the speed of thier service but £100 a month is too much. Will rejoin on contract renewal date.
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Suzanne
(@SooZCreamcheese) reported
@virginmedia I was told that there were improvement works in my area, which would be completed mid-Feb. Our internet is up and down like a yo-yo. Any date you can give me when the situation will improve?