Virgin Media Outage Report in Cumbernauld, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Cumbernauld come from postal codes G67.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 26: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Airdrie, Motherwell, Falkirk, Cumbernauld, Bothwell and Bonnybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
@virginmedia ok virgin I have had no service all day, I can't get through to you. I need broadband for work what are you doing about this, your customer service is a shambles so far.
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
@virginmedia another day another virgin outage. It's getting really annoying.
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Yvonne McAnenay Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia area 28 no service how long until it’s up and running please
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ⓄⒷ 🏴
(@ayenaebotherpal) reported
from
Birkenshaw, Scotland
So sick of @virginmedia and their stupid c130 error code. Constant. Absolute worst. And their **** WiFi. Useless.
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Madeleine Black
(@madblack65) reported
from
Glasgow, Scotland
@Interestedpty @virginmedia Who should I change to that actually gives a good service? 🤔🤔
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
Despite @virginmedia increasing it's prices they continue to disrespect customers. We have had no broadband for 2 whole days, no response. I have been on the their website asking for help to enable me to work during a pandemic, nothing helpful. One the phone for 45 mins and????
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thecontrarian
(@Larousse1968) reported
from
Glasgow, Scotland
@virginmedia can you tell me how to contact customer services please
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Charlene Durham
(@chaz1510) reported
from
Bishopbriggs, Scotland
@eastbelfastgirl @virginmedia How bad is that! Honestly I appreciate staff are working from home but they are quick taking your money!
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Pulse Breakfast Show
(@pulse_breakfast) reported
from
Glasgow, Scotland
Once again @virginmedia broadband down again its happening far too often these days might need to look at another supplier!
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@virginmedia Need help with my account can someone from VM actually help me out as every time I phone I always get put on hold then hung up on !
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ⓄⒷ 🏴
(@ayenaebotherpal) reported
from
Birkenshaw, Scotland
@virginmedia I’ve now resorted to. Connecting my tv to my mobile phone data in order to watch Netflix etc as the connection from you is so bad and cuts out every few minutes. Is anything being done about this? What we actually paying for?
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Steve
(@steve2theizzO) reported
from
Falkirk, Scotland
What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm
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Michael Barnett
(@MichaelBarnet18) reported
from
Glasgow, Scotland
@virginmedia hey there, I can’t pick up any emails tonight. Is there a problem in the Glasgow area? Thanks, Michael
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lisa buik
(@LBuik) reported
from
Glasgow, Scotland
@virginmedia how can I speak to someone I gave major issue with internet connection #maybetimetomove
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Fraz🍓🏴🇪🇺🎗
(@FraserWilson95) reported
from
Glasgow, Scotland
My @virginmedia internet service is now down for the third consecutive day in Glasgow and yet again I’m having to tether to my phone’s data to be able to work from home. This is woeful service when so many are working from home relying on their internet - get it sorted!!!
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
It appears @virginmedia can't communicate with it's customers. Perhaps @Ofcom and @BBCWatchdog would like to investigate how their inability to provide customer service is affecting customers ability to work during a pandemic.
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Madeleine Black
(@madblack65) reported
from
Glasgow, Scotland
Unbelievablely poor customer service from @virginmedia Was waiting on phone for ages and spoke with me to be told my husband has to come home from work to deal with it!!! Day 2 no WiFi and I’m working from home and daughter finishing masters online 😤😤😤
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Charlene Durham
(@chaz1510) reported
from
Bishopbriggs, Scotland
@virginmedia 50 mins and counting Iv been in a queue to get through to customer services! This is what I want on a Friday night 👌🏼 ....still waiting
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
@virginmedia no broadband for the second day. No information or customer service. People have to work you know.
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@virginmedia Need help with my account now being charged more for the same services
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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♏ Maleficent🦂
(@CherrySays_) reported
@ZoeStenson @virginmedia We had sky WiFi at hook road and that was terrible too. And bt is terrible. And talk talk. So who can get good service from?!
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James Miller
(@jameskibwe) reported
@virginmedia As this is a clear breech of an oral contract, and may perhaps fall under contract frustration, I would like to speak to your disconnections team to discharge the contract/service. Not pleased to have been lied to - twice!
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Dean James Apes
(@DeanJamesApes) reported
@virginmedia Engineer supposed to turn up New Years Eve, no show, no call, now can't even get support on the app!!!
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ً
(@saoi___) reported
@virginmedia How many times do i need to message you? I’ve been with virgin for 2 years & I never get any service where I live, the maximum i get is 1 bar .... it’s disgusting.
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A
(@nobody_a_) reported
@sameziomalhotra @virginmedia I’m also sorry to hear that it’s happening to your mother at her age... shocking. Up until I needed to cancel I’ve always had excellent customer service from Virgin... it would seem that they don’t value communications from which they don’t stand to profit long term!
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OllieTregelles
(@ollie_tregelles) reported
@virginmedia partners Gran of 98yrs has been without phone line for 4 days, technician booked and then cancelled and partner just been cut off after 1hr 10mins on hold, grans emergency alarm not working as a result during a pandemic!
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Jenny
(@Jenny75305657) reported
@virginmedia so over an hour on the phone to be told there are no issues. To then be cut off again!!!! Seriously virgin. I suggest very strongly you call me back or message me or the sh*t will really hit the fan
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David Hardie
(@DHardieTweets) reported
WiFi in this gaff sucks ***. Once you’re away from the living room you’re needing 4G. The minute Hyperoptic is put into the area and the buildings, I’m kicking Virgin Media and their pish routers oot in the street.
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A
(@nobody_a_) reported
@virginmedia @sameziomalhotra I am having the exact same issue, 4 days of calling and being on hold for hours each time only to be disconnected, now my tweets are being ignored and I’ve been billed for next month when I won’t be using broadband. Completely unacceptable!
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♏ Maleficent🦂
(@CherrySays_) reported
@ZoeStenson @virginmedia Zo they’re terrible. An engineer came for next door and they cut our cable, we had no WiFi for 2 weeks. They were supposed to come and replace it today they came, didn’t fix it, didn’t contact me either. Now I have to wait for an explanation on Monday 😠