Virgin Media outages and service status in Cumbernauld, Scotland
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 12 outage signals in the last 24 hours around Cumbernauld, including 12 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 22, 7:54 AM GMT+1.
- TV (56%)
- Internet (29%)
- Wi-fi (7%)
- Total Blackout (5%)
- E-mail (2%)
- Phone (0%)
The latest reports from users having issues in Cumbernauld come from postal codes G67 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 22: Problems at Virgin Media
Virgin Media is having issues since 05:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cumbernauld, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Alloa, Falkirk, Viewpark, Blantyre, Motherwell, Cumbernauld, Airdrie, Coatbridge, Bonnybridge, Larbert, Bellshill, Uddingston, Bishopbriggs, and Bothwell.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
TV | 1 hour ago |
|
Glasgow
|
Internet | 1 hour ago |
|
Glasgow
|
TV | 4 hours ago |
|
Glasgow
|
Total Blackout | 7 hours ago |
|
Glasgow
|
Internet | 9 hours ago |
|
Glasgow
|
Internet | 9 hours ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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David A (@tofolo_1) reported from Glasgow, Scotland@virginmedia Are you kidding? I am not paying 30p a minute to call you. The contact us page says webchat but no link? It also says some text service but no number? Are you also just making it impossible to get in touch. If this becomes any harder to set up billing I will cancel....
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Joan Murdoch (@ThistleTigger) reported from Dennistoun, Scotland@virginmedia No, it's not fixed. Same thing happening now as it did yesterday. Alexa cannot connect to Internet, yet my phone can. Echo Dot has been checked and is fine so problem is with @virginmedia
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rach ✨ (@seawxy) reported from Motherwell, Scotland@virginmedia no, i’ve not received a resolution. someone contacted me regarding the complaint, then when i responded, they have just ignored it. the complaint is regarding incorrect billing and poor customer service.
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Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland@virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!
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bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland@virginmedia As I said earlier, I’ve had no internet for the past month and continue to be charged. I can’t use most of your support services as I’ve never been sent any of my customer information @virginmedia
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Scottish (@Scottish720) reported from Skinflats, Scotland@virginmedia I don’t know how you can send out a letter that says our prices are going up but won’t effect you till the end of the of your current price fix /contact then we called up to enquire about it to find out it would actually go up in may absolutely ridiculous
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Simone Pirastu (@Pirastu88) reported from Glasgow, Scotland@virginmedia Yes, I did. I must wait 24 hours to see if they solved my problem. Thank you very much 🙃
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wolfofwhickham (@wolfofwhickham) reported from Glasgow, Scotland@virginmedia Very simple .... I never had paper billing it started and I keep getting charged for it .... and no matter what is discussed or sorted on a call wotyncustomer services it keeps getting charged. ...
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bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland@virginmedia He treated me like I was stupid. Turned it off and on again and replugged the wires, he replaced the box and left. I mean I am stupid but there really was no need @virginmedia
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Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland@virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!!!!!!!!!!!!
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Crawford Milne (@CrawfordMilne) reported from Glasgow, ScotlandSo @virginmedia won't send out a technician because the signal coming into my house is fine - even though I keep telling them it's a problem with the WiFi from the router. I was offered a technician at a cost of £25 !! Absolutely disgraceful customer 'service'.
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AR #55 (@G1NG355) reported from Glasgow, Scotland@virginmedia Now we're looking at alternative suppliers as we're absolutely disgusted. Loyal customer for 30plus years.. Thousands upon thousands spent.. For what?
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Louise Hamilton (@louham74) reported from Grangemouth, Scotland@virginmedia I just phoned again and was told they cannot order for me. So close to just cancelling this shoddy service 🤬
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Zandra Yeaman (@zandrayeaman) reported from Glasgow, Scotland@virginmedia No, it keeps saying check for updates but there is no update and issue with the broadband not changed. This is day 4.
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princealbertofmonaco (@WeeLemLug) reported from Glasgow, Scotland@virginmedia An absolute joke of call , Your advisor just told me to cancel my full contract !! He was laughing and joking with people whilst on the call to me , Can someone please call me ?
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The Lanarkshire Laird (@Lshire_Laird) reported from Motherwell, Scotland@virginmedia Pretty sure you could be asking fir my details in a DM. Otherwise, what was the point in replying to me in the first place. Never mind, I’ll stick to keep calling.
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Eilidh Grant (@alesbales) reported from Glasgow, Scotland@reganj3 @virginmedia That's not good.. so rude.. hope you get somewhere with it all soon
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Spike (@Spike61987764) reported from Harthill, Scotland@virginmedia Not hard enough. 20 hours and 20 minutes without television and broadband which I pay dearly for and that's the best you can say. Time for compensation for no service and move away from @virginmedia to someone more reliable and actually cares a little about customer service
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Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland@virginmedia Is there any ETA on issue resolution?
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Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland@virginmedia I'm trying to contact the customer care number but I'm told thar calls are not being connected to that number (789) I'm then told to call 789 to speak to a team member...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mia (@LondonMum2025) reported@Benleo @virginmedia I’m having the same issues with them
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Susan Stanley ⚒️ Reform UK🇬🇧 (@SusanStanley1) reported@Benleo @virginmedia are the company we've signed up to........I'm feeling very concerned now about how they treat their customers.
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Simon Dwinder (@Sidwinder75) reported@Benleo @virginmedia Seriously, just cancel that crap.
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Conor Swifty (@ConorSwifty) reported@virginmedia hello Virgin Media had a dodgy phone call from +442045148789 saying it's Virgin/O2 trying to end contracts early for upgrading & wanted details while the lady spoke poor English & kept saying eh 24/7.
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Anne Murphy (@agreenalgh) reported@virginmedia you finally broke me at this point!!! Almost three weeks without a tv service still not resolved🤬- daily follow ups by me. Just an absolute disgraceful service
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CHOPPERFAN34 (@CHOPPERFAN34) reported@PlinkFuel @virginmedia I’m almost certain it is fibre optic it just goes down all the time
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Elite Akash (en elite class) (@AkashElite1) reported@virginmedia @fernrix I once had virgin broadband and thank god I didn’t renew my contract. Your customer service is pathetic !
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west witch🇬🇧🏴 (@wishful5thinkin) reported@Benleo @virginmedia Cancel it & stop your DD. Get a freeview mini box & pay for Disney
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Steve Austin (Not the real one) 🇬🇧 (@Donatedparts) reported@Benleo @marktenjag @virginmedia File an official complaint stating you were misled & want the contract cancelled without penalty. You can use a Consumer Rights Template from Citizens Advice. Escalate to a Communications Ombudsman if the company rejects your claim or fails to resolve it within 8 weeks.
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anubisgate (@anubisgate1977) reported@Benleo @Iwontcalmdown @virginmedia They really are the worst company got rid of them finally but they still kept taking money.