Virgin Media Outage Report in Bonnybridge, Falkirk, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Bonnybridge come from postal codes FK4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bonnybridge, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bonnybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bonnybridge, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Falkirk, Coatbridge, Larbert, Bonnybridge, Airdrie, Grangemouth, Cumbernauld and Bathgate.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk |
Internet | |
| Coatbridge |
Internet | |
| Larbert |
Internet | |
| Falkirk |
Internet | |
| Bonnybridge |
TV | |
| Airdrie |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bonnybridge, Scotland
Latest outage, problems and issue reports in Bonnybridge and nearby locations:
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Stuart 🏴
(@StuartSned) reported
from
Bo’ness, Scotland
@virginmedia what is going on with email accounts. I’m down!!
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Debbie Hughes
(@weedebsie19) reported
from
Airdrie, Scotland
@virginmedia Afernoon, are there any issues in the ML6 area as my broadband doesn’t seem to be working. The wi-Fi isn’t connecting to our mobiles & we keep having to use our 4G. Thanks, Debbie
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John Truesdale
(@JohnTru90613516) reported
from
Airdrie, Scotland
@Glasgow_Times @virginmedia sounds great If only they could respond to emails, tweets or calls!! Abysmal customer service
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oor Jim
(@jimnimmo60) reported
from
Airdrie, Scotland
@virginmedia We’ve been having issues. Especially with the on demand service or anything we record. Constantly asking us to test the connection. I’ve switched everything off and back on again. Including modem and still getting the same error.
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margaret gallagher
(@touchofglamour) reported
from
North Lanarkshire, Scotland
@virginmedia It's still down, that's been 2 full days, it's actually shocking service, 😡😡 2 people working from home, and kid trying to do school work, I feel this is poor service
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Caitlin Currie
(@Caitlin_Curri3) reported
from
Airdrie, Scotland
@virginmedia my internet service has been absolutely shocking the last two weeks (not that it’s actually that great usually anyway!!) sick of paying for a service I don’t get between this and the mobile problems wish I’d never joined virgin for anything
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scooby
(@A_Stramash) reported
from
Mollinburn, Scotland
@virginmedia so, been trying to get through to these guys for weeks. Can't get thru via phone, chat function on the app doesn't work, the website give options to upgrade or leave, can't remove services and you are directed to the number that u can't get through on 👎
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Jim Healy
(@jimhealy10) reported
from
Grangemouth, Scotland
@virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!
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Chris
(@fatshez) reported
from
Kirkintilloch, Scotland
@Kennyf1283 @virginmedia They also do a fine line in "shocked and surprised" when you report a fault in Glasgow City centre, like you're the only person in a city of millions who has had this issue.
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Chris
(@fatshez) reported
from
Kirkintilloch, Scotland
@KirstyScanlan @Kennyf1283 @virginmedia We had them in the last house. Complained poor broad band. Cane home to them unloading tools from a van about to dig up our brand new lawn.
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scooby
(@A_Stramash) reported
from
Mollinburn, Scotland
@virginmedia really poor service guys 👎 Would not recommend 👎
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liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia I had to send them a recorded delivery letter to cancel mine !!!!
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Natasha Hayward
(@meeptastic9) reported
from
Falkirk, Scotland
@virginmedia I have used the virgin service to run test on line - so much that I’m unable to for the rest of the day. This is why I turned to another website to check and see if there were others having same issue. Which they were. My router restarted itself 5 times in 1 hour. Not right! :/
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Caitlin Currie
(@Caitlin_Curri3) reported
from
Airdrie, Scotland
@virginmedia My WiFi has been cutting off at least once a day and if not then running extremely slow, making most days almost impossible to WFH. Mobile issues are more to do with customer service which I have already logged complaints about. Just wish I could exit early without any fees
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Derek Thomson
(@DeekTheDiamond) reported
from
Airdrie, Scotland
@virginmedia help! My tivo box won't restart. Switched it off for over 12 hrs last nite but still won't come back on.
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liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia Bad customer service !!
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BigBaz
(@barry206) reported
from
Kirkintilloch, Scotland
@virginmedia online chat !!! What a joke. Waited an hour to chat to someone, “reset your router to factory settings so we can resolve your issue” done that, now having to wait again for advisor. I’m guessing another hour. 😡😡😡😡
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Rae 🐨
(@rae_rae_95) reported
from
Falkirk, Scotland
Virgin Media wifi is down again. 4 days running 🙃
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scooby
(@A_Stramash) reported
from
Mollinburn, Scotland
@virginmedia shocking service. And going by others it's standard #virginmedia 👎
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Adrienne
(@ya_diks) reported
from
Coatbridge, Scotland
@virginmedia can’t seem to get logged into my account on your website or app on both pc and mobile. It just keeps reloading the main page to login again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ady
(@atlantic_flyer9) reported
@virginmedia @EnglandRugby @AllBlacks Yes or can someone in your team PM about my parents struggling wifi and lack of customer service fixing
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Mick Norton
(@MickNorton23) reported
@virginmedia Why would you rather customers leave than offer incentives to stay? I'd rather get the deals you list on your site than you getting greedy and charging me 30% more for the same service. I'd stay if you offered the same deal, my point being, I shouldn't have to tweet you about it
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Satanic Walrus.
(@666Walrus666) reported
@virginmedia Mmhmm so another 3 days and it most likely will worsen just like the previous 2 dates given. I've been a customer for 9 years and I've watched VM go from brilliant to an absolute joke and a shell of what it used to be.
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Paradise Decay 🥽
(@ParadiseDecay) reported
@virginmedia Why do we always have NET issues between 5.00pm and 7.00pm every night?
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Becky Hartley
(@beckyhartley) reported
@virginmedia 50 minutes to get through to someone to then get told they can’t help, despite pressing the corresponding numbers I needed. Put on hold to be transferred and now line dead. How do I cancel?
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John
(@John19620498) reported
@virginmedia Every time I try and contact customer services, they just try to sell me a new package and won’t listen or resolve my problems. So now I have no phone line and you’ve even put my bill up!?
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Navjot Singh
(@09Navjotsingh) reported
@virginmedia Had some friends say it was being crap right now and it's still happening. Website doesn't say anything is wrong, but that is not what we are seeing. We are experiencing the same outages that other people are reporting in other areas.
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Mephistopheles Reincarnated
(@Mephisto_Rises) reported
@virginmedia The service page says everything is fine. It has done for hours. It is not. Whatever the technician screwed with today he's going to need to go back and unscrew it. Everything was fine until today's scheduled maintenance.
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Steven Green
(@StevenGreen007) reported
Yet another lousy service from @virginmedia @richardbranson Again your agreement to credit overcharges on my account have not been implemented. In an age when every penny counts you continue to over charge me for services and not honour agreements I have in writing.
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Hazbullins
(@Hasbullins) reported
from
Salford, England
@virginmedia New call of duty released today and your Internet service is down. Are you taking the full piss out of me here? Wankers