Virgin Media

Virgin Media Outage Report in Bonnybridge, Falkirk, Scotland

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The latest reports from users having issues in Bonnybridge come from postal codes FK4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bonnybridge, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bonnybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bonnybridge, Falkirk, Scotland 03/29/2024 11:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Bonnybridge, Falkirk, Scotland

The most recent Virgin Media outage reports came from the following cities: Denny, Bonnybridge, Airdrie, Cumbernauld, Falkirk, Grangemouth, Larbert, Coatbridge and Linlithgow.

Loading map, please wait...
City Problem Type Report Time
United KingdomDenny Wi-fi
United KingdomBonnybridge TV
United KingdomAirdrie Internet
United KingdomCumbernauld TV
United KingdomDenny Internet
United KingdomFalkirk E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bonnybridge, Scotland

Latest outage, problems and issue reports in Bonnybridge and nearby locations:

  • GillianLW6 Gillian (@GillianLW6) reported from Cumbernauld, Scotland

    Ordered 2 new phones from @virginmedia on Thursday. @YodelOnline were due to deliver on Friday. No attempt made Fri or Sat after waiting in all day. About 8 conversations with yodel and virgin later and I’m now told it will be tomorrow. Yodel are the worst company to deal with 😡

  • 19StevenSmith87 steven smith (@19StevenSmith87) reported from Airdrie, Scotland

    @virginmedia phoned up to change my tv package and the person barely spoke a word of english, so I hung up in frustration and the chat has been busy every day for about a week Can u maybe help me

  • DavieRiffraff60 Davie (@DavieRiffraff60) reported from Airdrie, Scotland

    @juliagoulding @virginmedia A absolute disgrace Julia I waited bloody 2 bloody days on @virginmedia guy to fix internet a joke two days off work

  • davidmcguire84 David McGuire (@davidmcguire84) reported from Kirkintilloch, Scotland

    @virginmedia why do your staff continually tell me that problems with the virgin go app will be fixed tomorrow and it never is ! It’s pointless calling your centres !!!!!

  • demipip Annie (@demipip) reported from Dullatur, Scotland

    @virginmedia (2) so tried to confirm. Chat service just kept repeating same thing 5 times - despite my explanation that none of options applied. Then tried Tel call & after rigmarole of security got cut off. No engineer, day wasted and parcel only just available to collect now.

  • johnco John Collins (@johnco) reported from Falkirk, Scotland

    @twarrestrial @virginmedia Turns out it was! Now to see how get a discount for the 10 days without service!

  • GillianLW6 Gillian (@GillianLW6) reported from Cumbernauld, Scotland

    @virginmedia Thank you for your response. I will look into this. I appreciate this is not Virgin Mobiles fault and the bad experience is because of Yodel but, I am a VM customer not a Yodel customer. I am hoping to receive the phones today but not too confident. Thanks.

  • carolstrach CAJ (@carolstrach) reported from Airdrie, Scotland

    @Rickster1873 @virginmedia Yeah mine is just the same! Gonna call them now for a laugh!! Their Twitter is absolutely no help at all and for a Communications company is shocking!!!

  • demipip Annie (@demipip) reported from Dullatur, Scotland

    @virginmedia your customer service is crap! Really disappointed today

  • HGLogisticsMgr Tracy McCormack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@HGLogisticsMgr) reported from Falkirk, Scotland

    WTF @virginmedia!!! I was watching @BGT, fix it please!!!

  • carolstrach CAJ (@carolstrach) reported from Airdrie, Scotland

    @virginmedia like many others I have no internet service I’m in ML6. For a communications company your communication and customer service are shocking!!!

  • johnco John Collins (@johnco) reported from Falkirk, Scotland

    That’s me up to 7 days with broken broadband and WiFi, despite an engineer call out and numerous calls. Finally @virginmedia have agreed the hub is faulty. New one arrives on Tuesday. That’ll be 10 days. #whatapalaver

  • NicolaMcC_04 Nicola McCutcheon🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄🍀 (@NicolaMcC_04) reported from North Lanarkshire, Scotland

    @virginmedia home wifi is down, call the help line for them to run a test through automated system only to be cut off so I call back to be told it’s a 30 minute wait to speak to someone because I’m ‘still’ experiencing the same issue! Help!

  • DanielGraham26 Daniel Graham (@DanielGraham26) reported from Falkirk, Scotland

    @virginmedia tv tonight is so crap #virginmedia #sobad #Falkirk #tonight

  • CKTheFlyingScot CK (@CKTheFlyingScot) reported from Falkirk, Scotland

    So my tivo is being mega slow, ****** up recordings and crashes just from changing the channel...@virginmedia

  • Beckinder MunsterBecks (@Beckinder) reported from Coatbridge, Scotland

    @virginmedia But it's not my fault you cannot transfer my service. Yet I'm being penalised for it

  • DuncP Dunc Pine (@DuncP) reported from Coatbridge, Scotland

    What is going on with @virginmedia service tonight - channels keep disappearing and getting “Channel not available contact @virginmedia - this is on BBC, ITV and normal channels

  • carolstrach CAJ (@carolstrach) reported from Coatbridge, Scotland

    @virginmedia hi had call from you guys saying as a loyal customer you would add on calling mobiles to my landline. Then agent mentioned TV package and when I declined said he’d leave my package as it was and rang off!!! Not impressed!!

  • carolstrach CAJ (@carolstrach) reported from Coatbridge, Scotland

    @virginmedia hi there! You have already said I can’t have the upgrade to my phone service that you offered me because I wouldn’t take TV package! SO PLEASE STOP CALLING!!!!!

  • carolstrach CAJ (@carolstrach) reported from Airdrie, Scotland

    @Rickster1873 @virginmedia That explains a lot!!!! I’m in Airdrie and got no service! Fortunately I can get 4G

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Ryceryce Rhianon McAulay♀ (@Ryceryce) reported

    @virginmedia internet went down around 13:45. Spoke to Customer Service was told engineer would be with me in 4hours. 4 hours later no engineer. Called back, rudest agent ever, enjoying his crisps down the phone, then tells me it’s not my hub but my area.

  • TheBrit_69 The_Brit (@TheBrit_69) reported

    @virginmedia @clareeve71 Are you suggesting that a higher network traffic effectively wears it out?

  • ialexandrajames Alexandra James (@ialexandrajames) reported

    @virginmedia Absolutely appalling customer service spent 2 hrs trying to resolve an issue nothing got resolved had to talk to 5 different people 1 of whom hung up because i wouldn’t listen to his professional opinion and just decided to cancel the services in the end. Still obviously going to

  • AshleyManterfi4 AMANT29 (@AshleyManterfi4) reported

    @virginmedia hi I have a wife booster ordered and it’s been a week nothing has been delivered to the shop. I can’t even find a tracking number to see what is happening can you help me?

  • 100voicess Lauren Towers (@100voicess) reported

    @virginmedia I contacted you this way as normal contact didn't work you responded with 'oh how awful' then shuffled back into your cave...shall we do better

  • smigger15 Vicky ⚽ (@smigger15) reported

    @virginmedia How long am I expected to wait on this phone to tell you I'm leaving....?? Had enough of extortionate prices for p*ss poor service, this is just proving me right the longer I sit here.

  • badassscotsman BigYin😜 (@badassscotsman) reported

    @libertyglobal you really really need to take a good look at you virgin media coustmers services. There Disgusting clueless and they try to blame me for the problems. Away to take it future much further. Joke of a company plus a company that does not answer its paying coustmers.

  • daljitsaund daljit saund (@daljitsaund) reported

    @virginmedia broadband/tv down again in Surrey. Regular occurrence, every 10 days or so. Apparently someone calling back in 72 hours! #BetterConnected - what a joke!

  • Howardaayo Howard AYO (@Howardaayo) reported

    @virginmedia Am not sure your customer relations team are the ones I am in correspondence with or fraudsters. It is impossible to access your support, I can conclude.

  • VenthanMailoo Venthan Mailoo (@VenthanMailoo) reported

    @virginmedia They’ll disconnect 17th March. 30 days of paying for something I don’t want, with the worst customer service ever