Virgin Media

Virgin Media Outage Report in Bonnybridge, Falkirk, Scotland

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The latest reports from users having issues in Bonnybridge come from postal codes FK4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bonnybridge, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bonnybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bonnybridge, Falkirk, Scotland 03/19/2025 01:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bonnybridge, Falkirk, Scotland

The most recent Virgin Media outage reports came from the following cities: Falkirk, Larbert, Cumbernauld, Coatbridge, Bonnybridge, Airdrie, Bo’ness, Denny, Bathgate and Grangemouth.

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City Problem Type Report Time
United KingdomFalkirk Internet
United KingdomFalkirk Total Blackout
United KingdomFalkirk Total Blackout
United KingdomLarbert Wi-fi
United KingdomFalkirk Internet
United KingdomCumbernauld Internet

Community Discussion

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Virgin Media Issues Reports Near Bonnybridge, Scotland

Latest outage, problems and issue reports in Bonnybridge and nearby locations:

  • baggyp71 Lindsay Armstrong (@baggyp71) reported from Glenmavis, Scotland

    @virginmedia I have used this but it says there are no problems in my area or with my box. It has just cut out and rebooted again. 😖

  • XRachelRoss Rachel ♥ (@XRachelRoss) reported from Kirkintilloch, Scotland

    @virginmedia Not sure. Spoke to an advisor but have very little faith that the issue is resolved. No confirmation in regards to the compliant and no apology offered. Asked to speak to a manager and was told this wasn’t possible.

  • theroddyscott Roddy Scott (@theroddyscott) reported from Kirkintilloch, Scotland

    @virginmedia terrible customer service while on the phone to one of your technical staff tonight... put on hold as they don’t have an answer then cut off not once but twice... shambles 😡

  • KittyCarrot 𝕂ïrsty 🇩🇪 (@KittyCarrot) reported from Stepps, Scotland

    @virginmedia No service in G33 - is there an issue locally or just with us?

  • PrincessGinTech Gayle Campbell (@PrincessGinTech) reported from Coatbridge, Scotland

    @virginmedia The speed issues are ongoing everyday! No know issues in the area :(

  • ragazzoscot Gary Robinson 🇧🇬🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@ragazzoscot) reported from Coatbridge, Scotland

    Help @virginmedia! Trying to reset my account password and stuck in a password reset loop - keep getting taken back to first page of reset process.

  • Nova_Trance NovaTrance - Trapped in Space and Chronic Pain (@Nova_Trance) reported from Cumbernauld, Scotland

    Still not had a reply from @virginmedia and I'm still having connection drops. This is still affecting my work. Its been a week now. Can you confirm if there's an area outage or something.

  • XRachelRoss Rachel ♥ (@XRachelRoss) reported from Kirkintilloch, Scotland

    Been trying to sort my @virginmedia bill since November. Raised a complaint and spent hours on the phone. 4 agents have told me everything’s fixed. Just received another bill and it’s more than double it should be. Why can’t they get this right?!

  • Lindsham1 Linda Hamilton (@Lindsham1) reported from Whitecross, Scotland

    Got Premier Sports for todays game through Virgin Media at £9.99 with the option to cancel after 30 days. 🇳🇬🇳🇬🇳🇬🇳🇬

  • baggyp71 Lindsay Armstrong (@baggyp71) reported from Glenmavis, Scotland

    OMG that’s the third time my @virginmedia box has cut out and rebooted itself in the last half hour. So frustrating when you are trying to watch something. What is going on????

  • lisaJwatson_3 (@lisaJwatson_3) reported from Bo’ness, Scotland

    @virginmedia No, only on certain channels (5 HD being the worst) there seems be a static interference. The box is very old so not sure if it is compatible anymore

  • CathyQuinn13 Cathy Quinn (@CathyQuinn13) reported from Cumbernauld, Scotland

    @virginmedia My husband has been on phone for 90 minutes trying to close an account following a bereavement. He could not get anyone who could actually help him. Absolutely shocking service Virgin Media !!!

  • baggyp71 Lindsay Armstrong (@baggyp71) reported from Glenmavis, Scotland

    @virginmedia None of the options relate to the issues I am having. The box keeps switching off and restarting itself !

  • LauraW279 Laura Delaney (@LauraW279) reported from Coatbridge, Scotland

    @virginmedia I want to cancel but can't get through via phone call. It says online to cancel i need to call yous ????

  • lesleyjb4 Lesley Byrne (@lesleyjb4) reported from Kirkintilloch, Scotland

    @virginmedia I have been trying to contact your customer services for 2 days now to cancel my contract. Could you advise the best way to do this as I don’t have hours on end to spare on hold to then be cut off. Thanks.

  • cdoolan78 Charles (@cdoolan78) reported from Kirkintilloch, Scotland

    @virginmedia hi virgin I would just like to tell you your broadband is ****!!!! Can’t even get a signal to my bedroom nxt door as soon as I can I’m off to another provider nearly £60 a month and can’t get a signal 🤬

  • XRachelRoss Rachel ♥ (@XRachelRoss) reported from Kirkintilloch, Scotland

    @virginmedia Great help. After 3 days of texting with people for help I’ve been told to phone up to resolve. Your departments are a mess & the times I have to wait for YOU to fix YOUR mistakes are a joke.

  • Haggiskings Haggisking💙 (@Haggiskings) reported from Brightons, Scotland

    @virginmedia Hi, is it normal for an agent to call to fix internet problems?I pressurised him on his lack of security, he said do you want good service or to cancel?Then hung up?It’s impossible to communicate with you as a corporate organisation so I’m hoping you tweet?

  • Haggischaser Gary Ivady (@Haggischaser) reported from Falkirk, Scotland

    @virginmedia I’ve just had a phone all from a call centre stating it was from virgin media. They were saying that I’m having issues with my internet speed and needed to turn on a computer or device to check my speeds. Is this something that your tech division door is it spam?

  • AlanKinloch Alan Kinloch (@AlanKinloch) reported from Dollar, Scotland

    @vmbusiness Not when you offer products you can’t then install, but take payment offer installation dates then cancel weeks later without any regard to the customer!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • andykb999 andy blythe (@andykb999) reported

    @virginmedia So I know there’s a fault and it’s the 3rd in the space of 5 days all not requiring a visit to my house so that says to me you have an underlying fault on your network in my area what are you doing to resolve this ? I pay a lot of money for your services & this isn’t good enough

  • Joanne01998125 Jo (@Joanne01998125) reported

    @virginmedia Nice. So what you're saying is you don't care if your customers have **** service because you have our money. Tax breaks and price increases just benefit you I guess. #VMsucks

  • CarwenSLlThomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿CSLlT🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@CarwenSLlThomas) reported

    @virginmedia Did manage to speak to someone and have recieved a new Sim however I am unable to activate the sim as its still showing no signal.

  • sianleannex Sian Field (@sianleannex) reported

    @virginmedia They’ve been just as bad. Our internet constantly cuts out. Could we have someone look at this please?

  • Nicklewis1 Nick Lewis (@Nicklewis1) reported

    @virginmedia really unhappy with the customer service I have received! Communication has been terrible! I would not recommend! Please contact me.

  • Joanne01998125 Jo (@Joanne01998125) reported

    @virginmedia You've literally told me it's your issue. It's your fault on the network. I don't think anything I do will help.

  • laraglennie 𝕃𝕒𝕣𝕒 (@laraglennie) reported

    @virginmedia my wifi and a few neighbours has all gone off, it’s been reported but your service status says no issues in the area. M34 5 postcode.

  • ChrisReddish75 chris reddish (@ChrisReddish75) reported

    @virginmedia my broadband and landline arnt working, any chance you can check the service? I'm in Sale Manchester M33

  • clogsworth19 Chloe Saunders (@clogsworth19) reported from Wandsworth, England

    @virginmedia Hi, the wifi disconnects several times throughout the day. An engineer changed our hub last year. We then spent £80 on wifi extenders/repeaters/boosters. We want to change the wifi channel to see if that works, but login details are incorrect on the hub.

  • VBobbyX V Bobby X (@VBobbyX) reported

    @virginmedia is awful