Virgin Media Outage Report in Bonnybridge, Falkirk, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Bonnybridge come from postal codes FK4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bonnybridge, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bonnybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bonnybridge, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Falkirk, Larbert, Cumbernauld, Coatbridge, Bonnybridge, Airdrie, Bo’ness, Denny, Bathgate and Grangemouth.
City | Problem Type | Report Time |
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Total Blackout | ||
Total Blackout | ||
Wi-fi | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bonnybridge, Scotland
Latest outage, problems and issue reports in Bonnybridge and nearby locations:
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Adrienne (@ya_diks) reported from Coatbridge, Scotland
@virginmedia HELP
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Sean Kelly (@seanpdkelly) reported from Coatbridge, Scotland
@virginmedia WIFI issues all day in ML5. Mobile is also starting to play up with full reception 3G/4G intermittently dropping on my phone.
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Louise McMonigle (@xXxsqueegexXx) reported from Cumbernauld, Scotland
@virginmedia ABSOLUTELY DISGUSTED! My bill £30 higher this month. Charged for calls over 60mins last month. Mortgage! Car! UniversalCredit! All with hours & hours waiting time. Being told tough I have to pay it! Zero help available! Family of 4. Both Self employed. No money! Joke
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oor Jim (@jimnimmo60) reported from Airdrie, Scotland
@virginmedia We’ve been having issues. Especially with the on demand service or anything we record. Constantly asking us to test the connection. I’ve switched everything off and back on again. Including modem and still getting the same error.
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Lauren Davenport (@_laurennnxo) reported from North Lanarkshire, Scotland
@virginmedia down again when I have many @louistheroux documentaries to get through is a cruel twist of fate
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Rae 🐨 (@rae_rae_95) reported from Falkirk, Scotland
Virgin Media wifi is down again. 4 days running 🙃
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Jim Healy (@jimhealy10) reported from Grangemouth, Scotland
@virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!
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Caitlin Currie (@Caitlin_Curri3) reported from Airdrie, Scotland
@virginmedia if I do not get a reply ASAP I will be going to FOS. This is a joke trying to get someone who will actually take note of my complaint never mind someone to resolve it!!!!
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Derek Thomson (@DeekTheDiamond) reported from Airdrie, Scotland
@virginmedia help! My tivo box won't restart. Switched it off for over 12 hrs last nite but still won't come back on.
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garyfarmer🏴 (@garyfarmsocial) reported from Linlithgow, Scotland
The @virginmedia challenge. How long can you keep your internet connection before it goes down. 26 minutes and you’re lucky.
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Grahame Paton (@GeePaton) reported from Kirkintilloch, Scotland
@virginmedia no internet for over a day saying the password for the router is wrong when it’s not and when run a test it’s saying there’s no issues in my area
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ⓄⒷ 🏴 (@ayenaebotherpal) reported from Birkenshaw, Scotland
@virginmedia Staying connected would be easier if the shite WiFi didn’t cut out every five minutes
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Augmented Deviant ⭕ (@KetaminePanda) reported from Brightons, Scotland
So was playing competitively Overwatch last night, and on 3 separate times the ******* internet cut out. I lost a whole lot of points cause I couldn't get back in and got temporarily banned.. thanks Virgin #virginmedia
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Chris (@fatshez) reported from Kirkintilloch, Scotland
@Kennyf1283 @virginmedia They also do a fine line in "shocked and surprised" when you report a fault in Glasgow City centre, like you're the only person in a city of millions who has had this issue.
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Chris (@fatshez) reported from Kirkintilloch, Scotland
@KirstyScanlan @Kennyf1283 @virginmedia We had them in the last house. Complained poor broad band. Cane home to them unloading tools from a van about to dig up our brand new lawn.
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Stuart 🏴 (@StuartSned) reported from Bo’ness, Scotland
@virginmedia what is going on with email accounts. I’m down!!
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Caitlin Currie (@Caitlin_Curri3) reported from Airdrie, Scotland
@virginmedia impossible to get in contact to make a complaint
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Caitlin Currie (@Caitlin_Curri3) reported from Airdrie, Scotland
@virginmedia My WiFi has been cutting off at least once a day and if not then running extremely slow, making most days almost impossible to WFH. Mobile issues are more to do with customer service which I have already logged complaints about. Just wish I could exit early without any fees
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Caitlin Currie (@Caitlin_Curri3) reported from Airdrie, Scotland
@virginmedia my internet service has been absolutely shocking the last two weeks (not that it’s actually that great usually anyway!!) sick of paying for a service I don’t get between this and the mobile problems wish I’d never joined virgin for anything
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CHӘLLӘY (@chelleybbs) reported from Banknock, Scotland
@jimbombers @virginmedia Router is a no show after a full fortnight no fkn internet first world problems 😂 nah shocking service for the amount we pay tho
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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stubat (@stubat_) reported
@virginmedia Yes. Service status ALWAYS says 0 issues. It said zero issues last night when multiple friends in different areas of our town all lost internet at the same time? Like, sort it out holy crap.
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Vicky (@vickydyer25) reported
@virginmedia why is it so hard to speak to someone at virgin!! Problem with my TV and all you can do is direct to a crappy link that is no help at all - complete waste of time!!
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Sarah Dawson (@SPeock) reported
@virginmedia My reply to you there didn’t send immediately indicating the internet was down again so I did a speed check - it basically hovered and I couldn’t connect to the speed check website for a minute or so then when I got on the speed was around 70MBPS.
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john morris (@ejohnmorris) reported
@virginmedia Hello yes I have the adapter and attached the phone as instructed but nothing works. I can ring out, I'm not receiving any calls and there is no dial tone. I want someone to call me to talk me through it and or provide a new router if that's the problem thanks
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Soupy twist (@RealSoupyTwist) reported
@MickHarkin11 @virginmedia I've been with sky for 21 years and have never paid more than the new customer price. Usually less.
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Neelam Patel (@neelampatel80) reported
@virginmedia was due to have broadband fitted tomorrow. Got text an hour ago to say not coming due to external work which I confirmed on 2nd Aug. Now have no internet tomorrow until 16th Sep what a way to treat new customers.
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CHUEN-JIUAN, HUANG (@CHUEN_JIUAN) reported
@virginmedia My husband received this message a couple of days ago. We are your customer.
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Andy Tattersall (@Andy_Tattersall) reported
@virginmedia So I spoke to an agent today who could not access the log, but nevertheless I got the offer for cashback, which was agreed in the deal to upgrade. So I made a formal complaint, as life is just a bit short to keep chasing you for a promise. As you know, a promise is a promise
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Steve (@SNurse1882) reported
Hey @bt_uk @virginmedia glad to see you're both as feckless as eachother 👍 having people come unannounced to dig up my front garden pre-installation only for it to knock out my existing broadband. Cheers 👍 customer service proving an absolute joke too 👏
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stubat (@stubat_) reported
@virginmedia So it's clearly not an issue on my end is it? Otherwise it would just be me out of my friend group.