Virgin Media

Virgin Media Outage Report in Bonnybridge, Falkirk, Scotland

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The latest reports from users having issues in Bonnybridge come from postal codes FK4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bonnybridge, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bonnybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bonnybridge, Falkirk, Scotland 10/08/2025 09:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bonnybridge, Falkirk, Scotland

The most recent Virgin Media outage reports came from the following cities: Falkirk, Cumbernauld, Bonnybridge, Coatbridge, Airdrie, Grangemouth, Bathgate, Linlithgow, Larbert and Bo’ness.

Loading map, please wait...
City Problem Type Report Time
United KingdomFalkirk Wi-fi
United KingdomFalkirk Internet
United KingdomCumbernauld TV
United KingdomFalkirk Internet
United KingdomBonnybridge E-mail
United KingdomCoatbridge Internet

Community Discussion

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Virgin Media Issues Reports Near Bonnybridge, Scotland

Latest outage, problems and issue reports in Bonnybridge and nearby locations:

  • jimnimmo60 oor Jim (@jimnimmo60) reported from Airdrie, Scotland

    @virginmedia trying to get one of my boxes switched on and your abysmal customer service has no clue to what I’m asking for. Prepare for cancellation. Disgraceful service. Over an hour on the phone.

  • AIcolni Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland

    @virginmedia Can you tell me please , if the secret agent that you claim to be dealing with my complaint is on an extended mission ?? And what Monday they may be back in action to complete the task of addressing the damage done to my property??

  • brooksybradshaw Claire ✌🏼🎾 (@brooksybradshaw) reported from Kirkintilloch, Scotland

    Nah as if my fricking internet has cut out again during this match, wtf @virginmedia two nights in a row.

  • ianjac2 ianjac (@ianjac2) reported from Harthill, Scotland

    @virginmedia No there isn't I was meant to get an engineer out last Saturday according to your live help chat line and that never happened

  • AIcolni Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland

    @virginmedia I dont need to supply I have the evidence in photographic form that the inside of my propert has been damaged by your firm, and I will track down the engineer in question who said himself it was put in wrong place and this I do have proof of from the neighbour in question who was

  • LaurzieJayx12 Laura 💙 (@LaurzieJayx12) reported from Banknock, Scotland

    I really don’t want to be going to Edinburgh tonight! Bad enough I’m gonna have to watch the game on the virgin media app on my phone, but it’s also bloody freezing 😭

  • gazstevo Garry Stevenson (@gazstevo) reported from Birkenshaw, Scotland

    Seriously @virginmedia , after your phones not working for two days, you put me on hold for 45 minutes then hang up. Anyone would think you are purposely making it hard for customers who want to leave.

  • ianjac2 ianjac (@ianjac2) reported from Harthill, Scotland

    @virginmedia Hi Can you please tell me what to do to get an engineer to my house to fix my broadband issue as your helpline is no use thanks for all your help in advance

  • GaryFrancolini Gary Francolini (@GaryFrancolini) reported from Glenmavis, Scotland

    @Ofcom this is not the first time we’ve had issues with @virginmedia and they never seem to investigate complaints properly. Any advice on what we can do about this?

  • AIcolni Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland

    @virginmedia I most certainly will not be taking anything of issue to the council as my privately owned home is not council property, and your contractors dug into my private garden therefore it's your issue and if I cant resolve it here next step will be Daniel Potts

  • jimnimmo60 oor Jim (@jimnimmo60) reported from Airdrie, Scotland

    @virginmedia disgraceful customer customer service from you. Trying to sort your mistake and being hung out out to dry. Prepare for cancellation. Almost 90 minutes on the phone and still being told to wait. Total disrespect for a long time customer. No more.

  • kchalmers_x 𝙆𝙞𝙧𝙨𝙩𝙮 𝘾𝙝𝙖𝙡𝙢𝙚𝙧𝙨 🫧 (@kchalmers_x) reported from Kirkintilloch, Scotland

    @virginmedia not had wifi since last night, bills paid so issue is on your end… what’s going on?

  • AG_Developer Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland

    Sorry folks for the very sudden end of stream, @virginmedia is doing works in my area and that means until 2024, every 4th of the month my inet will go down. Today and 2 days ago where exceptions to prepare for the works. Sorry folks!

  • JohnSimpsonBIM John Simpson (@JohnSimpsonBIM) reported from Gartcosh, Scotland

    @virginmedia Broadband down in G69. Is this being looked at?

  • ianjac2 ianjac (@ianjac2) reported from Harthill, Scotland

    @virginmedia I would just like an engineer to come to my house next Saturday as early as possible and fix my hub3 thanks as I know it is not working properly as when I try to connect my phone on wifi the is no network name like wm8763213 for example

  • doyley_dodo Annemarie Doyle (@doyley_dodo) reported from North Lanarkshire, Scotland

    @virginmedia when you’re trying to work from home (Coatbridge) but your service provider is Virgin Media and your internet has been down since Thursday! Pretty sure this new job won’t last long under these conditions #tweetingforafriend #tweetingforacolleague #missingtraining

  • AIcolni Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland

    @virginmedia once again, on day 2 of Burgin Medias incompetence it would seem that lack of competence has surfaced its ugly head again and my complaint has been registered in a non active account that I have no way of accessing so therefore been told NO ONE AT VIRGIN can help

  • AIcolni Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland

    @virginmedia I am not a VIRGIN MEDIA CUSTOMER, I cancelled my subscription with you a very very long time ago, so I dont know how you can say I am a customer??

  • Keltique Alf Kelly (@Keltique) reported from Banknock, Scotland

    @virginmedia what is going on in the Falkirk District Maybe elsewhere? Channels are either completely missing or partially missing. C'mon we are paying. Fedup with problems with both TV and broadband problems with no explanation Having been with you from start Time to go ??

  • AIcolni Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland

    @virginmedia Are you serious??? Have you tried calling that JOKELINE??? Well I have 8 times now, no one competent enough to deal with complaint

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • timypeg Tim Pegden (@timypeg) reported from Middlesbrough, England

    Help needed. Why won’t my Ethernet port on my power line adataper have a successful connection to my network switch? (Have virgin media hub) #networking #tplink #virginmedia #ukbroadband

  • CPDdeaf Neil (@CPDdeaf) reported from Glasgow, Scotland

    Yo @virginmedia.... it’s been 4-5 months and you still have problems with your internet across the country. What are you doing to step up to sort this out? It’s infuriating.

  • Emrah48974877 Emrah (@Emrah48974877) reported from Redcar, England

    @virginmedia Internet down in ts10 area

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Wigan, England

    @virginmedia ive just been looking online at your bundles and it says you cant order a tv and broadband without a phone but i didnt have a landline with your self as im an ex customer

  • PelhamB PelhamB (@PelhamB) reported from Croydon, England

    @libertyglobal Nice. But @virginmedia refuse to extend their existing network by 50 yards to allow me & my neighbours the option of super fast broadband. Instead we’re left struggling with speeds in single digits. And we don’t live in rural Scotland - we live less than 15 miles from C London.

  • kellygibbins81 Kelly (@kellygibbins81) reported from Wandsworth, England

    @virginmedia why is it at 10pm at night my internet either is non existent or so slow everything is buffering? I feel like I’m back in the 90s! Starting to seriously wonder why I pay so much especially after all the outages lately... lucky for me my contact ends next month!

  • SmithRodwsmith1 Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia Put TV on 10.50am & First episode of TV going back into Samsung QLED TV was just after 11.15am now it’s fine again, it just shows that my Wiring is Fine & that it’s The Network Connectivity with the Culprit outside in The Green Virginmedia Box Outside.Can you plz send an Engineer

  • Zoefw Zoe Wakelam (@Zoefw) reported from Birkenhead, England

    @virginmedia no mobile service for 36 hours #StayConnected really?? Spoke with customer services 3 hours ago and still waiting for a call back. Issues in CH63?? Needs sorting please

  • MarpleLeaf Michael Taylor (@MarpleLeaf) reported from Marple, England

    @virginmedia Eventually, but my point is this: change your message. Clearly you can’t help people over the phone after 5pm. Your guidance on the website is misleading. Also, your engineers are great.

  • thatqueenliv 🐝 oLiViA 🐝 (@thatqueenliv) reported from Salford, England

    @virginmedia why is virgin down in Salford?! WiFi is not working!