Virgin Media

Virgin Media Outage Report in Bonnybridge, Falkirk, Scotland

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The latest reports from users having issues in Bonnybridge come from postal codes FK4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bonnybridge, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bonnybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bonnybridge, Falkirk, Scotland 01/15/2025 06:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bonnybridge, Falkirk, Scotland

The most recent Virgin Media outage reports came from the following cities: Coatbridge, Bonnybridge, Larbert, Airdrie, Cumbernauld, Falkirk, Grangemouth, Bathgate, Bo’ness and Denny.

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City Problem Type Report Time
United KingdomCoatbridge Internet
United KingdomBonnybridge TV
United KingdomLarbert Internet
United KingdomAirdrie Internet
United KingdomAirdrie E-mail
United KingdomCumbernauld Internet

Community Discussion

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Virgin Media Issues Reports Near Bonnybridge, Scotland

Latest outage, problems and issue reports in Bonnybridge and nearby locations:

  • Caitlin_Curri3 Caitlin Currie (@Caitlin_Curri3) reported from Airdrie, Scotland

    @virginmedia if I do not get a reply ASAP I will be going to FOS. This is a joke trying to get someone who will actually take note of my complaint never mind someone to resolve it!!!!

  • Dalus93 Dale McLean (@Dalus93) reported from Cumbernauld, Scotland

    @alexasry @virginmedia Yeah I'm on 210/20 for like £40pm, but the quality and customer service recently has been shocking

  • FelixMcM Felix McMahon (@FelixMcM) reported from Kirkintilloch, Scotland

    @virginmedia you guys are ripping the ****. Phone to cancel. women tries to talk me into stay only to get transferred to technical who can’t see my hub which is the Fckn problem then you transfer me back to Brenda in cancellations who’s ****** off up the road to have her dinner.

  • AndyMac2805 Andy 🏳️‍🌈🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@AndyMac2805) reported from Cumbernauld, Scotland

    @virginmedia Thanks for the response, I know you’ll be busy, understandably, but my tv/broadband/phone services are not working, and it’s quite necessary since I need to work from home

  • StevieBev Stevie Beveridge 🏴󠁧󠁢󠁳󠁣󠁴󠁿🐝 (@StevieBev) reported from Falkirk, Scotland

    @leejarrett73 @virginmedia Cancel it, I’m telling ye, it’s murder

  • lovemojo1991 RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜 (@lovemojo1991) reported from Falkirk, Scotland

    @virginmedia my WiFi aint working its having bad connection

  • StevieBev Stevie Beveridge 🏴󠁧󠁢󠁳󠁣󠁴󠁿🐝 (@StevieBev) reported from Falkirk, Scotland

    @dddun0407 @virginmedia You will have to pay mega too as well, utter scumbag of a company, even with what’s going on in the world they won’t give a shit about you x

  • Dalus93 Dale McLean (@Dalus93) reported from Cumbernauld, Scotland

    @alexasry @virginmedia Honestly can not wait to move. Just don't have the money to pay installation fees etc rn which sucks so I'm stuck with them til I do.

  • dyanemccourt Dyane Mccourt (@dyanemccourt) reported from Chapelhall, Scotland

    @reece_dinsdale @virginmedia We got thru after an hour, they are freezing sky sports payments for now. We were £135 got them down to £84, they no longer have over seas advisors working for them there for taking ages to get thru . Keep trying good luck 😉

  • chelleybbs CHӘLLӘY (@chelleybbs) reported from Banknock, Scotland

    @jimbombers @virginmedia Router is a no show after a full fortnight no fkn internet first world problems 😂 nah shocking service for the amount we pay tho

  • ayenaebotherpal ⓄⒷ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ayenaebotherpal) reported from Birkenshaw, Scotland

    @virginmedia Staying connected would be easier if the shite WiFi didn’t cut out every five minutes

  • xXxsqueegexXx Louise McMonigle (@xXxsqueegexXx) reported from Cumbernauld, Scotland

    @virginmedia ABSOLUTELY DISGUSTED! My bill £30 higher this month. Charged for calls over 60mins last month. Mortgage! Car! UniversalCredit! All with hours & hours waiting time. Being told tough I have to pay it! Zero help available! Family of 4. Both Self employed. No money! Joke

  • FelixMcM Felix McMahon (@FelixMcM) reported from Kirkintilloch, Scotland

    @virginmedia can you send me your phone number to cancel my subscription. I’ve changed to @sky thanks.

  • GeePaton Grahame Paton (@GeePaton) reported from Kirkintilloch, Scotland

    @virginmedia no internet for over a day saying the password for the router is wrong when it’s not and when run a test it’s saying there’s no issues in my area

  • weedebsie19 Debbie Hughes (@weedebsie19) reported from Airdrie, Scotland

    @virginmedia Evening, is there an issue with the Virgin TIVO box tonight as I’m watching something on ‘My shows’ & it all seems to have stopped working!😢

  • swany1988 andrew swanston (@swany1988) reported from Redding, Scotland

    @virginmedia hi was promised a manager call back 2 days ago and not happened. Piss poor customer service !! Only been with you just over a month and my experience is ruined !!!

  • FelixMcM Felix McMahon (@FelixMcM) reported from Kirkintilloch, Scotland

    @virginmedia It’s not made me thought I want to cancel. I actually am. Sick fed up of your no broadband at weekends when I spend the most time at home. Get Richard Branson to fix the problem. I won’t be flying in one of aeroplanes either.

  • Dalus93 Dale McLean (@Dalus93) reported from Cumbernauld, Scotland

    No internet until Monday. Good old @virginmedia - told them I'd been having issues for weeks, was told to monitor it, THEN they say 'oh we thought it had resolved itself'... Clearly not if I'm still calling. sounded like they just wanted me off the phone asap tbh. Switching ASAP

  • Caitlin_Curri3 Caitlin Currie (@Caitlin_Curri3) reported from Airdrie, Scotland

    @virginmedia impossible to get in contact to make a complaint

  • ya_diks Adrienne (@ya_diks) reported from Coatbridge, Scotland

    @virginmedia HELP

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • doozer_princess Caroline (@doozer_princess) reported

    @colleen_gruffin @virginmedia Just don’t go to @SkyHelpTeam they are just as bad

  • Kerrrrrrryl Kerry Bailey (@Kerrrrrrryl) reported

    @YodelOnline absolute shocking customer service!! No regard for anyone!!! @virginmedia Please sort this out!!! This kind of service isn't doing your company any good either!!!!!

  • ThatMouthyBrit V I C K Y 🇺🇦 🌈 (@ThatMouthyBrit) reported

    @yocactusgames @virginmedia Absolutely awful. They kept saying “so it’s a broadband box you ordered?” I was like NO. The ****** TiVo box I’ve had for five years and is slower than anything needs replacing before I launch it out the ******* window! Why am I paying £70 a month for this crap?

  • ms6282 Michael (@ms6282) reported

    @virginmedia Why not phone? You have our number as you provide service as part of contract which also includes broadband. Sending email to address you’ve suspended is just stupid and shows lack of initiative and lack of consideration for customers

  • EwenCairns Ewen Cairns (@EwenCairns) reported

    @virginmedia @O2 Anyone thinking of joining don’t. Just don’t. Worst customer experience ever. You can’t join O2 on this if you previously were an o2 customer previously unless you use a new email address. Total joke and waste of my time.

  • Nicrob Nicola Robinson (@Nicrob) reported

    @virginmedia I'm really not too sure why someone can't just phone him? Why is this an issue?

  • hannahkulls Hannah Kulmatycki (@hannahkulls) reported

    @virginmedia Hi we have not - you won’t let us cancel and it’s been 5 days of trying

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported

    @virginmedia Awful, refusing to handle a complaint because I can’t remember a password I set up three months ago and have never used and can’t access as I don’t have documents to hand. 1. Going to ombudsman and 2. Cancelling and switching provider. 1 month in, awful company. Never using again

  • OlitheKid1 Oli the Kid (@OlitheKid1) reported

    Absolutely appaling service by virgin media. Have rung them 5 times & they keep transferring me and then hanging up after they assured they can help, my dad is a severe kidney patient who relies on our landline number and all we need to do is port it over @virginmedia

  • Mid_WifeCrisis Polly James (@Mid_WifeCrisis) reported

    @virginmedia Thanks, but it might be helpful if your Customer Service staff mentioned this to customers who are struggling when they phone to ask, “Is that the best you can do?”, instead of jiggling about with inducements to continue paying more than they can afford…