Virgin Media outages and service status in Bonnybridge, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Bonnybridge, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jun 8, 9:10 PM GMT+1.
- Internet (54%)
- Wi-fi (23%)
- TV (23%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bonnybridge, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bonnybridge, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 13: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bonnybridge, Scotland
The most recent Virgin Media outage reports came from the following cities: Falkirk, Linlithgow, Airdrie, Alloa, Cumbernauld, Coatbridge, Bonnybridge, and Larbert.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk
|
TV | 5 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Bonnybridge, Scotland
Latest outage, problems and issue reports in Bonnybridge and nearby locations:
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Tom Waits for no man (@gordonb_1983) reported from Kirkintilloch, Scotland@virginmedia Looking for some help with a technical issue - none of the devices in our house are connecting to WiFi and our router won’t factory reset (have tried the steps online)?
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Derek Thomson (@DeekTheDiamond) reported from Airdrie, Scotland@virginmedia help! My tivo box won't restart. Switched it off for over 12 hrs last nite but still won't come back on.
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Shez (@shehzadinho) reported from Brightons, ScotlandI've been put on hold by virgin media for FORTY FIVE minutes now bro wtf
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Ian MacQuarrie (@MekQuarrie) reported from Cumbernauld, ScotlandAnyone else experiencing terrible broadband with @virginmedia right now? Getting into a second week now... 🤷
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Mark Taylor (@marktaylor73) reported from Bathgate, Scotland@virginmedia twice now appointment for line pull has been scheduled and twice now there’s been no engineer. Move of service to new house required , now being told 10th November, not acceptable.
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Dave Stone (@Appolotech) reported from Stirling, Scotland@virginmedia Stoping them should be automated. It’s more than just a casual annoyance. You caused additional stress in a very bad time, and all your staff denied the issue and made it worse. Automation isn’t an excuse for bad customer experience.
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liz walker (@lizwalk64409943) reported from Cumbernauld, Scotland@LibertyLndnGirl @virginmedia I had to send them a recorded delivery letter to cancel mine !!!!
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Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported from Falkirk, Scotland@virginmedia Currently at 374Mbps on wireless, so not the worst it's been. 943Mbps on wired.
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FD (@F_Dev1888) reported from Falkirk, Scotland@virginmedia They said credit will be applied but can’t do it just now as the system is down. 🤔 @Ofcom
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James (@jamesblack1986) reported from Denny, ScotlandDelighted to see @virginmedia's internet is back to being a back of ****.
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Janey (@jaagdoll) reported from Bathgate, Scotland@virginmedia the wifi service in West Lothian has been really poor for the last 2 days. Can you please let customers know why the service is so bad and when you plan to fix it?
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BigBaz (@barry206) reported from Kirkintilloch, Scotland@virginmedia online chat !!! What a joke. Waited an hour to chat to someone, “reset your router to factory settings so we can resolve your issue” done that, now having to wait again for advisor. I’m guessing another hour. 😡😡😡😡
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Conor Burns (@ConorBurns67) reported from Coatbridge, Scotland@virginmedia Wifi still not working. Been down for about 4 days now. Ended up unplugging our superhub 2 and plugging in the superhub 3 which was sent out a while back. Still not working though
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Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported from Falkirk, Scotland@virginmedia And it's back down at just 16Mbps now. It happens intermittently.
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Steve (@steve2theizzO) reported from Falkirk, ScotlandWhat is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm
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Jim Healy (@jimhealy10) reported from Grangemouth, Scotland@virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!
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ianjac (@ianjac2) reported from Harthill, Scotland@virginmedia Hi Can you please tell me what to do to get an engineer to my house to fix my broadband issue as your helpline is no use thanks for all your help in advance
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Papa Raymondo (@raymi37) reported from Chapelhall, Scotland@quigley_mick @virginmedia @virginmedia service is getting worse mick I’m thinking of a change far too dear as well
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John Malcolm McMenemy (@AberJohnny) reported from Denny, Scotland@ScotsSaboteur @DeMcbot @virginmedia Supposedly fixed then went down again.
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ⓄⒷ 🏴 (@ayenaebotherpal) reported from Birkenshaw, Scotland@virginmedia I’ve now resorted to. Connecting my tv to my mobile phone data in order to watch Netflix etc as the connection from you is so bad and cuts out every few minutes. Is anything being done about this? What we actually paying for?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Hampson (@StephenHampson) reported@gblondon1 @skytv Wait till the new customer vibes runs out and they treat you the way sky did. Increase in bills and decrease in customer service. Isn't this right @virginmedia
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JibbaJabba (@Lou_Pole11) reported@gblondon1 @skytv @virginmedia Give it time new customer, the price will shoot up. Same problem is why I left VM
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Darren Coomer (@coomerdarren) reported@virginmedia Why ? I've resolved the issue I had myself O2 have been absolutely useless & now you want to help please don't reply to this.
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Keith A Pearson (@keithapearson) reported@gblondon1 @skytv @virginmedia Sorry, mate, but Virgin Media has the worst customer service I've experienced in my 54 years on this planet. They've got over 100,000 reviews on Trustpilot with an average rating of 1.5/5. That should tell you all you need to know. I cannot wait for my contract to end.
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Garry Walker (@GarryWalker) reportedToday I have had telephone wars with E-on, Virgin Media, EE and UPS. I hate having to deal with call centres. They bring out the worst in me.
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duhnah with a gh (@ailleanach) reportedI've been trying to cancel my virgin media wifi for over a month and surely it's illegal at this stage to only be able to cancel something over the phone sweet JESUS
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Ania Sowinski (@AniaSowinski) reported@epwhamilton @virginmedia I am having the same issue! It’s nothing to do with my hub and @virginmedia refusing to acknowledge this
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Adam (@FIWCHAMP09) reported@virginmedia Reset the router 50 times your service is crap
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antony coyne (@Ant78uk) reported@virginmedia sort your payment page out on the app and online will you I can never get past the bank approval part for the last few months
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In Oxford (@Oxford_Life) reported@gblondon1 @skytv You will, unfortunately, find that not only do #VirginMedia also not reward loyal customers with fair prices, but that their new TV box has perhaps the worst interface you have ever experienced (along with randomly deleting all my recordings!)