Virgin Media

Virgin Media Outage Report in Bonnybridge, Falkirk, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Bonnybridge come from postal codes FK4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bonnybridge, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bonnybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bonnybridge, Falkirk, Scotland 03/18/2025 17:35

March 18: Problems at Virgin Media

Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bonnybridge, Falkirk, Scotland

The most recent Virgin Media outage reports came from the following cities: Falkirk, Larbert, Cumbernauld, Coatbridge, Bonnybridge, Airdrie, Bo’ness, Denny, Bathgate and Grangemouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomFalkirk Total Blackout
United KingdomFalkirk Total Blackout
United KingdomLarbert Wi-fi
United KingdomFalkirk Internet
United KingdomCumbernauld Internet
United KingdomCoatbridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bonnybridge, Scotland

Latest outage, problems and issue reports in Bonnybridge and nearby locations:

  • tartan1314 Fiona Collie (@tartan1314) reported from Bonnybridge, Scotland

    @virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor

  • steve2theizzO Steve (@steve2theizzO) reported from Falkirk, Scotland

    What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm

  • weedonski Donna Hughes (@weedonski) reported from Airdrie, Scotland

    @gerriohear @virginmedia @scotgov Is this from home G? Ours has been running so slow the last couple weeks x

  • A_Stramash scooby (@A_Stramash) reported from Mollinburn, Scotland

    @virginmedia shocking service. And going by others it's standard #virginmedia 👎

  • Keenan38Keenan Paul 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏴‍☠️🏳️‍🌈 (@Keenan38Keenan) reported from North Lanarkshire, Scotland

    @virginmedia all my services are down. Can anyone shed some light as to whats going on

  • Yossarian_sco Alex Clowes (@Yossarian_sco) reported from Cumbernauld, Scotland

    @virginmedia wi-fi seems to be down in Cumbernauld G67 , and the footballs on soon , wont be happy 👀.

  • shehzadinho Shez (@shehzadinho) reported from Brightons, Scotland

    I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf

  • A_Stramash scooby (@A_Stramash) reported from Mollinburn, Scotland

    @virginmedia so, been trying to get through to these guys for weeks. Can't get thru via phone, chat function on the app doesn't work, the website give options to upgrade or leave, can't remove services and you are directed to the number that u can't get through on 👎

  • barry206 BigBaz (@barry206) reported from Kirkintilloch, Scotland

    @virginmedia phones down G66

  • ayenaebotherpal ⓄⒷ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ayenaebotherpal) reported from Birkenshaw, Scotland

    @virginmedia I’ve now resorted to. Connecting my tv to my mobile phone data in order to watch Netflix etc as the connection from you is so bad and cuts out every few minutes. Is anything being done about this? What we actually paying for?

  • JillBile Jillian Thomson (@JillBile) reported from Haggs, Scotland

    @virginmedia hi is there a problem with Netflix? I can't access it.

  • MICKLE_M Michael (@MICKLE_M) reported from Mollinburn, Scotland

    @virginmedia is there a problem with sky sports?

  • meeptastic9 Natasha Hayward (@meeptastic9) reported from Falkirk, Scotland

    @virginmedia I have used the virgin service to run test on line - so much that I’m unable to for the rest of the day. This is why I turned to another website to check and see if there were others having same issue. Which they were. My router restarted itself 5 times in 1 hour. Not right! :/

  • ayenaebotherpal ⓄⒷ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ayenaebotherpal) reported from Birkenshaw, Scotland

    So sick of @virginmedia and their stupid c130 error code. Constant. Absolute worst. And their **** WiFi. Useless.

  • ya_diks Adrienne (@ya_diks) reported from Coatbridge, Scotland

    @virginmedia can’t seem to get logged into my account on your website or app on both pc and mobile. It just keeps reloading the main page to login again

  • StuP44 Stuart P (@StuP44) reported from Cumbernauld, Scotland

    @virginmedia What's happened is she changed some account details, bank account and name....and since then her connection has been cut....seems more an administrative issue than technical.

  • jaagdoll Janey (@jaagdoll) reported from Bathgate, Scotland

    @virginmedia the wifi service in West Lothian has been really poor for the last 2 days. Can you please let customers know why the service is so bad and when you plan to fix it?

  • A_Stramash scooby (@A_Stramash) reported from Mollinburn, Scotland

    @virginmedia really poor service guys 👎 Would not recommend 👎

  • JillBile Jillian Thomson (@JillBile) reported from Haggs, Scotland

    @virginmedia Hi I can't access @NetflixUK from my virgin box. Is there a problem with the app?

  • hungryduncs Duncan MacColl (@hungryduncs) reported from Grangemouth, Scotland

    @virginmedia catch up not working ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AntoineBchsr Antoine (@AntoineBchsr) reported

    @virginmedia @NetflixUK Entertainment for everyone, except the people that like me have had terrible internet for the past 3 weeks thanks to @virginmedia I've never had such a bad service from any company ever.

  • hollyharris79 Holly Harris (@hollyharris79) reported

    @virginmedia @virginmedia Call for the 3rd time to be put on hold and waste another 40 minutes and be told for the THIRD time I can’t have the same deal???? What amazing customer service that is. No it’s ok I’m writing to the ombudsmen for lack of service and fairness

  • RKBeekeeper RKBeekeeper (@RKBeekeeper) reported

    @RachelJWillie Yes it is and Virgin Media fail to inform us. Going to go back to BT as it was more reliable. RKB 🐝

  • krnimmo Kyle Nimmo (@krnimmo) reported

    @virginmedia But nothing happens on the call it's ridiculous, you send a text and hang up. The text doesn't open, I need my TV to work

  • ryansweeney Ryan Sweeney (@ryansweeney) reported

    @virginmedia Yes and you said it would be canceled and payments paid repaid. I was then supposed to receive a phonecall from complaints person and this never happened. Then this month charged again.

  • michimasumi1 Michi Masumi (@michimasumi1) reported

    @virginmedia @NetflixUK why charge your customers on their phone bill for calling you £12, and if that wasn't bad enough, charge for calls not made

  • ruthsteinholtz Ruth Steinholtz (@ruthsteinholtz) reported

    @virginmedia What has happened to your customer service? Called Gadget Rescue got misdirected after long wait to Cust service- transferred- now cut off repeatedly while holding. And can’t log in to website!!! Help!

  • virginmedialife Virgin Media Life (@virginmedialife) reported

    @isabelle_goldie Hi Isabelle, sorry to hear this. We're looping in @virginmedia our other channel who can help you with this and sort out this situation for you.

  • AndrewTOG Andrew Bradley (@AndrewTOG) reported

    @virginmedia And outside of hours like it was last night ? Selling a 24:7 service without 24/7 support is very much Tory / dark ages behaviour

  • NikkiNewtonx 🖤Nikki🖤 (@NikkiNewtonx) reported

    @DanaArm73606275 @virginmedia Same thing is happening to me! Wifi went down this morning, then went back on briefly, down again now and the site checker is now not working!