Virgin Media outages and service status in Bonnybridge, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Bonnybridge, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 24, 4:38 PM GMT+1.
- TV (85%)
- Internet (8%)
- Wi-fi (4%)
- Total Blackout (1%)
- Phone (1%)
The latest reports from users having issues in Bonnybridge come from postal codes FK4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bonnybridge, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bonnybridge, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 24: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bonnybridge, Scotland
The most recent Virgin Media outage reports came from the following cities: Airdrie, Alloa, Falkirk, Cumbernauld, Coatbridge, Linlithgow, Bonnybridge, and Larbert.
| City | Problem Type | Report Time |
|---|---|---|
 Airdrie
|
Wi-fi | 2 hours ago |
|
Alloa
|
Wi-fi | 4 days ago |
|
Falkirk
|
TV | 5 days ago |
|
Falkirk
|
Internet | 6 days ago |
|
Falkirk
|
Internet | 7 days ago |
|
Falkirk
|
TV | 9 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bonnybridge, Scotland
Latest outage, problems and issue reports in Bonnybridge and nearby locations:
-
-
-
Charles (@cdoolan78) reported from Kirkintilloch, Scotland@virginmedia hi virgin I would just like to tell you your broadband is ****!!!! Can’t even get a signal to my bedroom nxt door as soon as I can I’m off to another provider nearly £60 a month and can’t get a signal 🤬
-
Scottish (@Scottish720) reported from Skinflats, Scotland@virginmedia I don’t know how you can send out a letter that says our prices are going up but won’t effect you till the end of the of your current price fix /contact then we called up to enquire about it to find out it would actually go up in may absolutely ridiculous
-
Rachel ♥ (@XRachelRoss) reported from Kirkintilloch, Scotland@virginmedia Great help. After 3 days of texting with people for help I’ve been told to phone up to resolve. Your departments are a mess & the times I have to wait for YOU to fix YOUR mistakes are a joke.
-
iain mcmillan (@iainmcm1) reported from Glenochil Village, Scotland@virginmedia is there a problem with phone lines as been trying for one & half hoours to get through to speak to a person also if i press 1 it sends me text telling me to go online i want to cancel my contract so need to speak to a person
-
Stuart P (@StuP44) reported from Cumbernauld, Scotland@virginmedia What's happened is she changed some account details, bank account and name....and since then her connection has been cut....seems more an administrative issue than technical.
-
Rachel ♥ (@XRachelRoss) reported from Kirkintilloch, Scotland@virginmedia Not sure. Spoke to an advisor but have very little faith that the issue is resolved. No confirmation in regards to the compliant and no apology offered. Asked to speak to a manager and was told this wasn’t possible.
-
Derek Scott (@DegsyScott) reported from Grangemouth, Scotland@benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent
-
Charles (@cdoolan78) reported from Kirkintilloch, Scotland@virginmedia can u get my WiFi sorted not paying £54 for this **** going to another company this is the third day running and not even getting a response of u !! Supposed to get 108mb and getting 5🤬🤬
-
Dave Stone (@Appolotech) reported from Stirling, Scotland@virginmedia Stoping them should be automated. It’s more than just a casual annoyance. You caused additional stress in a very bad time, and all your staff denied the issue and made it worse. Automation isn’t an excuse for bad customer experience.
-
Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland@virginmedia Are you serious??? Have you tried calling that JOKELINE??? Well I have 8 times now, no one competent enough to deal with complaint
-
Gayle Campbell (@PrincessGinTech) reported from Coatbridge, Scotland@virginmedia The speed issues are ongoing everyday! No know issues in the area :(
-
Ironside Design (@ironside_design) reported from Kirkintilloch, Scotland@virginmedia Hub3.0 no problems with connection and had a few other Virgin customers say the same about connections dropping out
-
Louise Hamilton (@louham74) reported from Grangemouth, Scotland@virginmedia your customer service is shocking! A sure way to loose customers 🤬🤬🤬
-
Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland@virginmedia I am not a VIRGIN MEDIA CUSTOMER, I cancelled my subscription with you a very very long time ago, so I dont know how you can say I am a customer??
-
Lindsay Armstrong (@baggyp71) reported from Glenmavis, ScotlandOMG that’s the third time my @virginmedia box has cut out and rebooted itself in the last half hour. So frustrating when you are trying to watch something. What is going on????
-
Alf Kelly (@Keltique) reported from Banknock, Scotland@virginmedia what is going on in the Falkirk District Maybe elsewhere? Channels are either completely missing or partially missing. C'mon we are paying. Fedup with problems with both TV and broadband problems with no explanation Having been with you from start Time to go ??
-
Adrienne (@ya_diks) reported from Coatbridge, Scotland@virginmedia can’t seem to get logged into my account on your website or app on both pc and mobile. It just keeps reloading the main page to login again
-
margaret gallagher (@touchofglamour) reported from North Lanarkshire, Scotland@virginmedia It's still down, that's been 2 full days, it's actually shocking service, 😡😡 2 people working from home, and kid trying to do school work, I feel this is poor service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
D (@idczn) reportedThe only contract I ever signed with Virgin Media was in 2018, and it continues to this day. I have never changed or upgraded it; I only occasionally tried to report home network connection issues. It turns out that in November 2024, a two-year contract was accepted, which I only found out about in 2025 when I wanted to cancel their services. I couldn't leave them XD However, checking who did this on my behalf and when (because it certainly wasn't me) was impossible, as I had no way to log into my Virgin account Now I cansee- the accepted contract has different number? There is no any signature of mine- and information that was sent to e-mail: back then controlled by hacker
-
Hoggus (@Hoggus17) reported@Afcgunner_1886 @virginmedia Is your Virgin box flashing green and not working? I’ve been having issues since 4:30pm yesterday and want to know if it’s us or not
-
Josh (@Joshhhhh____) reported@virginmedia Hi, yes the loss of service is still ongoing and this is the 3rd time this month would this not go under continuous loss of service?
-
Josh (@Joshhhhh____) reportedThanks at @virginmedia for going down 3 times in one month new record!!! Well done! and refusing compensation. Disgusting!
-
Carrie (@IamCarrieagain) reported@virginmedia No, you absolutely don't understand. Leave me alone. Maybe I will be well enough at some point in the future to sort this. Maybe not. Your treatment of disabled people and your withholding of key information to a customer is disgusting. I'm cut off now, thanks.
-
Kirsty ✨ (@Kirsty__x3) reported@virginmedia I have done this, it says there is no issues in my area, Iv restarted several times, checked everything is connected and still not working
-
Tracey Russell (@TraceyR16154277) reported@rpd_pacer @claireroberts01 @virginmedia I left Virgin Media a couple of years ago, after being with them for 20 years. Customer service is non existent, I got sick of trying to deal with Indian call centre staff who barely understood English. The equipment was crap and waiting weeks for engineers was a joke.
-
ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported@RosyPosy_kitteh @IamCarrieagain @virginmedia They were very rude to me this afternoon. Both on chat then phone. Ill be cancelling my services next week once I have the opportunity to ring up. They treat older (I'm 72) people with disrespect.
-
Albert Ramsbottom hyperboreansocialist. (@AlbertRamsbott1) reported@anon_opin I keep getting calls from supposedly Virgin media. They ask me for customer number, I say I don't know, well if you'd just like to log into your account. No I wouldn't. Well, can you confirm you address,no you tell me, you should have it in front of you. Then they hang up
-
HRCastle (@hrcastle) reported@virginmedia for the past 24 hours I have been asking if there is an issue in my area ( BH21 ) I have explained multiple times I cannot use the service checker ( no wifi )Why will you not answer my question? I have sent several DMs at your request, but you have not responded?