Virgin Media Outage Report in Bonnybridge, Falkirk, Scotland
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The latest reports from users having issues in Bonnybridge come from postal codes FK4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bonnybridge, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bonnybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bonnybridge, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Falkirk, Alloa, Airdrie, Grangemouth, Bonnybridge, Coatbridge, Cumbernauld and Bathgate.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk |
Total Blackout | |
| Alloa |
Internet | |
| Airdrie |
Total Blackout | |
| Grangemouth |
TV | |
| Airdrie |
Wi-fi | |
| Falkirk |
TV |
Community Discussion
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Virgin Media Issues Reports Near Bonnybridge, Scotland
Latest outage, problems and issue reports in Bonnybridge and nearby locations:
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Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
Complaint raised with @virginmedia on the 17th of December when my bill was produced (for more than double what it should be) and still haven’t heard anything yet they managed to take the incorrect payment. Shocking service.
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Darren Ja-la-la-la-la-la-la-la-land
(@CountingSheep5) reported
from
Falkirk, Scotland
@virginmedia And it's back down at just 16Mbps now. It happens intermittently.
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Cathy Quinn
(@CathyQuinn13) reported
from
Cumbernauld, Scotland
@virginmedia My husband has been on phone for 90 minutes trying to close an account following a bereavement. He could not get anyone who could actually help him. Absolutely shocking service Virgin Media !!!
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Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
@virginmedia Not sure. Spoke to an advisor but have very little faith that the issue is resolved. No confirmation in regards to the compliant and no apology offered. Asked to speak to a manager and was told this wasn’t possible.
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Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
Been trying to sort my @virginmedia bill since November. Raised a complaint and spent hours on the phone. 4 agents have told me everything’s fixed. Just received another bill and it’s more than double it should be. Why can’t they get this right?!
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Gayle Campbell
(@PrincessGinTech) reported
from
Coatbridge, Scotland
@virginmedia The speed issues are ongoing everyday! No know issues in the area :(
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Gary Robinson 🇧🇬🏴🇪🇺
(@ragazzoscot) reported
from
Coatbridge, Scotland
Hi @virginmedia - internet and TV down in ML5, Coatbridge. Spoken to neighbours who have same issue. Any idea of issue and ETA on fix?
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Darren Ja-la-la-la-la-la-la-la-land
(@CountingSheep5) reported
from
Falkirk, Scotland
@virginmedia Currently at 374Mbps on wireless, so not the worst it's been. 943Mbps on wired.
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Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
@virginmedia Great help. After 3 days of texting with people for help I’ve been told to phone up to resolve. Your departments are a mess & the times I have to wait for YOU to fix YOUR mistakes are a joke.
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Laura Delaney
(@LauraW279) reported
from
Coatbridge, Scotland
@virginmedia I want to cancel but can't get through via phone call. It says online to cancel i need to call yous ????
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Gary Ivady
(@Haggischaser) reported
from
Falkirk, Scotland
@virginmedia I’ve just had a phone all from a call centre stating it was from virgin media. They were saying that I’m having issues with my internet speed and needed to turn on a computer or device to check my speeds. Is this something that your tech division door is it spam?
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James
(@jamesblack1986) reported
from
Denny, Scotland
Delighted to see @virginmedia's internet is back to being a back of ****.
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Conor Burns
(@ConorBurns67) reported
from
Coatbridge, Scotland
@virginmedia Wifi still not working. Been down for about 4 days now. Ended up unplugging our superhub 2 and plugging in the superhub 3 which was sent out a while back. Still not working though
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Gary Connor
(@connor_gary) reported
from
Dullatur, Scotland
@virginmedia @MartinSLewis I am trying to cancel my contract due to price hike. Contact number unavailable and up to 4 hour wait on chat. Plenty operators available when you cold call customers. Please sort out phone and chat response
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Rokewood
(@Rokewood) reported
from
Cumbernauld, Scotland
@EvelynArizpe @juliemca @virginmedia Yes, never been with anybody else. None is perfect. But BT has strength in depth
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✨
(@lisaJwatson_3) reported
from
Bo’ness, Scotland
@virginmedia No, only on certain channels (5 HD being the worst) there seems be a static interference. The box is very old so not sure if it is compatible anymore
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Shawsy67
(@shawsy67) reported
from
Airdrie, Scotland
@virginmedia I have tried twice to get through on the phone for nearly a hour each time, can someone help me?
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Lesley Byrne
(@lesleyjb4) reported
from
Kirkintilloch, Scotland
@virginmedia I have been trying to contact your customer services for 2 days now to cancel my contract. Could you advise the best way to do this as I don’t have hours on end to spare on hold to then be cut off. Thanks.
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Linda Hamilton
(@Lindsham1) reported
from
Whitecross, Scotland
Got Premier Sports for todays game through Virgin Media at £9.99 with the option to cancel after 30 days. 🇳🇬🇳🇬🇳🇬🇳🇬
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Conor Burns
(@ConorBurns67) reported
from
Coatbridge, Scotland
@virginmedia Both not working
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ahmed
(@ahmed81778152) reported
@virginmedia Today I cancel my contact I order new sky sim card
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Lauren Towers
(@100voicess) reported
@virginmedia leaving people sat on chat when they're already upset about your ridiculous pricing is not the best way to retain a customer, assuming your agent has gone on lunch?
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Danny Walker
(@Wa72279508Danny) reported
@virginmedia What a **** company virgin is. Still trying to harass me for money even though I’ve never had a service. Good luck to anyone signing up with this lot
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Farooq
(@Bo552023) reported
@virginmedia Well, that's all good for you to say that it doesn't make a difference, but my experience tells otherwise. When customer service advisors give false names, one has to question their professionalism. Thank you for your time.
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Ian Muirhead
(@ian_muirhead) reported
Going through the usual farce with @virginmedia now my broadband contract has ended. Taking hours to speak to anyone on the chat, then getting terrible offers that are far more expensive than published "new customer" deals. How exactly do they expect to keep you doing that?!
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Hervé Gengler
(@HerveGengler) reported
@Matthewmarkey @virginmedia Thanks Matt 👍 I had a horrible experience with BT and packet loss that made online gaming impossible 😔
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Adam Brooks
(@AdamMJBrooks) reported
@virginmedia #virginmedia Whatsapp help is the most appalling customer service experience I have ever had. Over 24 hours, losing connection and having to restart. Not reading my messages properly. Hopeless!
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Lee Brooks
(@leemathewbrooks) reported
@virginmedia I've paid *again* this morning and still have no services. What on earth is going on? Speaking to someone on Live Chat who has no idea and is asking me to email addresses that don't even exist so could someone please jump on this and help?!
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Ian Muirhead
(@ian_muirhead) reported
@virginmedia Yeah, but you won't though. You're just some *** paid to answer social media posts in a positive manner so it looks like Virgin actually have some customer service. I respect you for that! But it's unlikely that you can actually engage or influence anything about my issue really!
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Michael Beck
(@Michael40145307) reported
@virginmedia Just off a call to Coco in the pre-installation team. Despite me asking him multiple times to cancel all services, he hung up on me as I wouldn't let him "educate me" as he so condescendingly put it. You don't half employ some imbeciles.