Virgin Media Outage Report in Bonnybridge, Falkirk, Scotland
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The latest reports from users having issues in Bonnybridge come from postal codes FK4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bonnybridge, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bonnybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bonnybridge, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Falkirk, Larbert, Cumbernauld, Coatbridge, Bonnybridge, Airdrie, Bo’ness, Denny, Bathgate and Grangemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk |
Internet | |
| Falkirk |
Total Blackout | |
| Falkirk |
Total Blackout | |
| Larbert |
Wi-fi | |
| Falkirk |
Internet | |
| Cumbernauld |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bonnybridge, Scotland
Latest outage, problems and issue reports in Bonnybridge and nearby locations:
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
Sorry folks for the very sudden end of stream, @virginmedia is doing works in my area and that means until 2024, every 4th of the month my inet will go down. Today and 2 days ago where exceptions to prepare for the works. Sorry folks!
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oor Jim
(@jimnimmo60) reported
from
Airdrie, Scotland
@virginmedia disgraceful customer customer service from you. Trying to sort your mistake and being hung out out to dry. Prepare for cancellation. Almost 90 minutes on the phone and still being told to wait. Total disrespect for a long time customer. No more.
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Yvonne Harley 🤘🏻🎶☠️
(@YvonneGHarley) reported
from
Glenochil Village, Scotland
When you watch the status updates from @virginmedia and it goes past the planned resolution time - when working from home becomes a challenge- eta now tomorrow so that’ll have been nearly 30 hours with no service #workingfromhomechallenges
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iain mcmillan
(@iainmcm1) reported
from
Glenochil Village, Scotland
One hour two minutes and got hung up thanks virgin media customer service is really 💩💩💩
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Laura 💙
(@LaurzieJayx12) reported
from
Banknock, Scotland
I really don’t want to be going to Edinburgh tonight! Bad enough I’m gonna have to watch the game on the virgin media app on my phone, but it’s also bloody freezing 😭
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iain mcmillan
(@iainmcm1) reported
from
Glenochil Village, Scotland
@virginmedia is there a problem with phone lines as been trying for one & half hoours to get through to speak to a person also if i press 1 it sends me text telling me to go online i want to cancel my contract so need to speak to a person
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Garry Stevenson
(@gazstevo) reported
from
Birkenshaw, Scotland
Seriously @virginmedia , after your phones not working for two days, you put me on hold for 45 minutes then hang up. Anyone would think you are purposely making it hard for customers who want to leave.
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Gary Francolini
(@GaryFrancolini) reported
from
Glenmavis, Scotland
@Ofcom this is not the first time we’ve had issues with @virginmedia and they never seem to investigate complaints properly. Any advice on what we can do about this?
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iain mcmillan
(@iainmcm1) reported
from
Glenochil Village, Scotland
@izzwoz @virginmedia Its terrible service
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ianjac
(@ianjac2) reported
from
Harthill, Scotland
@virginmedia No there isn't I was meant to get an engineer out last Saturday according to your live help chat line and that never happened
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Algerish Lass 🏴💚
(@NasceraMahria) reported
from
Airdrie, Scotland
@virginmedia honestly your service is shite
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Spike
(@Spike61987764) reported
from
Harthill, Scotland
@virginmedia Not hard enough. 20 hours and 20 minutes without television and broadband which I pay dearly for and that's the best you can say. Time for compensation for no service and move away from @virginmedia to someone more reliable and actually cares a little about customer service
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
@virginmedia Unfortunately no. I've spoken to multiple agents all day and an engineer is scheduled for tomorrow. If it isn't intermittent outage, it's a massive speed decrease (currently getting 50Mbps down/3Mbps up on a Gig1 line, usually 800Mbps down/55Mbps up)
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
@virginmedia Is there any ETA on issue resolution?
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oor Jim
(@jimnimmo60) reported
from
Airdrie, Scotland
@virginmedia trying to get one of my boxes switched on and your abysmal customer service has no clue to what I’m asking for. Prepare for cancellation. Disgraceful service. Over an hour on the phone.
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David Sandilands
(@DNSandilands) reported
from
Falkirk, Scotland
@virginmedia Yeah but then I realised you can't use a 192.168.1.x network with the hub either 🙃 so sadly into modem mode it goes.
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ianjac
(@ianjac2) reported
from
Harthill, Scotland
@virginmedia I would just like an engineer to come to my house next Saturday as early as possible and fix my hub3 thanks as I know it is not working properly as when I try to connect my phone on wifi the is no network name like wm8763213 for example
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𝙆𝙞𝙧𝙨𝙩𝙮 𝘾𝙝𝙖𝙡𝙢𝙚𝙧𝙨 🫧
(@kchalmers_x) reported
from
Kirkintilloch, Scotland
@virginmedia not had wifi since last night, bills paid so issue is on your end… what’s going on?
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Alf Kelly
(@Keltique) reported
from
Banknock, Scotland
@virginmedia what is going on in the Falkirk District Maybe elsewhere? Channels are either completely missing or partially missing. C'mon we are paying. Fedup with problems with both TV and broadband problems with no explanation Having been with you from start Time to go ??
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
Come on @virginmedia, this is getting ridiculous now. Been without Internet for over 24hrs - ever since yesterday's maintenance at 9am. Still not got my Oomph unlimited data to help ease the pain either and no ETA on fix. This is beyond silly.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kirst Wyness
(@snowwhite_kirst) reported
@virginmedia Yup, it says everything is fine, it said this on Saturday after flagging that there was an issue.
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Giselle Green
(@GiselleG7) reported
@virginmedia Hi, I can't access my emails via VM website. I keep getting a forbidden message on screen. Trying to ask for help via VM Live Chat but impossible to find how to access this either. V frustrating. What do you suggest?
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Bill Linnane
(@Bill_Linnane) reported
@kierankmchomes Cheap Irish Haircuts, where people get crap bazzes and then an engineer comes in and repairs it at mates rates, coming soon to Virgin Media.
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Gary Martin
(@garymartin27571) reported
@virginmedia d that I would receive a response within five worrying days, which expired on the 28th October. I did me get a complaint reference number for this, but are you able to listen to my calls?
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Kirst Wyness
(@snowwhite_kirst) reported
@virginmedia Hi can I check if there are any issues in the LE9 area please.Since Saturday we have had intermittent broadband. It's down again now, so I'm having to go into the office with the hope I make my meeting on time! Saturday night showed there was an issue,but nothing now
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Francine
(@neonblue82uk) reported
@virginmedia All he wanted to do was renew our current package. Remove a channel we did not use & add a channel we wanted. Everything else we wanted kept the same. But apparently 5hrs this week & 8 customer services reps can't manage that.
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C🤌🏻🤌🏻
(@ChelseyAFC) reported
@virginmedia It’s downstairs where it has been for a while in the same place, which is why it’s confusing me these issues are occurring now.. the only new thing we’ve got is a phone but I highly doubt that is causing signal loss downstairs; as upstairs is completely fine!
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Emma G 💙
(@emmiehl) reported
@virginmedia parents phone/tv/internet are all down - told someone will come out Friday. They’re waiting for serious test results so don’t want to use their mobiles to phone you again (in case they miss the hospital call). How do I raise the urgency of their support call pls?
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Mike Reddington
(@mikereddington) reported
@virginmedia Which of the options do I pick for the problem I just explained?
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Alex Davy
(@AlexandraDavy) reported
@virginmedia Turns out virgin cant give service in the new area though its only over the road. So off to BT it is 👋