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Virgin Media

Virgin Media outages and service status in Bonnybridge, Scotland

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Bonnybridge, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and TV.
  • 60% Internet (60%)
  • 20% E-mail (20%)
  • 20% TV (20%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bonnybridge, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bonnybridge, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Bonnybridge, Scotland

The most recent Virgin Media outage reports came from the following cities: Falkirk, Airdrie, Linlithgow, Alloa, Tillicoultry, and Bonnybridge.

Community Discussion

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Virgin Media Issues Reports Near Bonnybridge, Scotland

Latest outage, problems and issue reports in Bonnybridge and nearby locations:

  • iainmcm1
    iain mcmillan (@iainmcm1) reported from Glenochil Village, Scotland

    @izzwoz @virginmedia Its terrible service

  • AIcolni
    Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland

    @virginmedia I most certainly will not be taking anything of issue to the council as my privately owned home is not council property, and your contractors dug into my private garden therefore it's your issue and if I cant resolve it here next step will be Daniel Potts

  • CountingSheep5
    Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported from Falkirk, Scotland

    @virginmedia Currently at 374Mbps on wireless, so not the worst it's been. 943Mbps on wired.

  • Rokewood
    Rokewood (@Rokewood) reported from Cumbernauld, Scotland

    @EvelynArizpe @juliemca @virginmedia Yes, never been with anybody else. None is perfect. But BT has strength in depth

  • Scottish720
    Scottish (@Scottish720) reported from Skinflats, Scotland

    @virginmedia I don’t know how you can send out a letter that says our prices are going up but won’t effect you till the end of the of your current price fix /contact then we called up to enquire about it to find out it would actually go up in may absolutely ridiculous

  • dreamingisfree
    Laura Barbour (@dreamingisfree) reported from Bo’ness, Scotland

    @virginmedia It is now almost four weeks since I have had broadband. The technician who came out 11 days ago assured me the “dig team” would be out in the next day or two. Having now spent approximately 738 hours trying to contact you, I have finally spoken to a customer (1)

  • savcabb
    Dave (@savcabb) reported from Falkirk, Scotland

    Sick of @virginmedia broadband. Constantly goes down for no reason. WiFi glitches but of course you phone and it’s never there fault Not as if it’s cheap either at over £50 a month #timeforachange #frustrated

  • jimnimmo60
    oor Jim (@jimnimmo60) reported from Airdrie, Scotland

    @O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.

  • cdoolan78
    Charles (@cdoolan78) reported from Kirkintilloch, Scotland

    @virginmedia hi virgin I would just like to tell you your broadband is ****!!!! Can’t even get a signal to my bedroom nxt door as soon as I can I’m off to another provider nearly £60 a month and can’t get a signal 🤬

  • StuP44
    Stuart P (@StuP44) reported from Cumbernauld, Scotland

    @virginmedia What's happened is she changed some account details, bank account and name....and since then her connection has been cut....seems more an administrative issue than technical.

  • Haggiskings
    Haggisking💙 (@Haggiskings) reported from Brightons, Scotland

    @virginmedia Hi, is it normal for an agent to call to fix internet problems?I pressurised him on his lack of security, he said do you want good service or to cancel?Then hung up?It’s impossible to communicate with you as a corporate organisation so I’m hoping you tweet?

  • JohnSimpsonBIM
    John Simpson (@JohnSimpsonBIM) reported from Gartcosh, Scotland

    @virginmedia Broadband down in G69. Is this being looked at?

  • tartan1314
    Fiona Collie (@tartan1314) reported from Bonnybridge, Scotland

    @virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor

  • shawsy67
    Shawsy67 (@shawsy67) reported from Airdrie, Scotland

    @virginmedia got problems with my tv, can’t get through on phone

  • GaryFrancolini
    Gary Francolini (@GaryFrancolini) reported from Glenmavis, Scotland

    @Ofcom this is not the first time we’ve had issues with @virginmedia and they never seem to investigate complaints properly. Any advice on what we can do about this?

  • shawsy67
    Shawsy67 (@shawsy67) reported from Airdrie, Scotland

    @virginmedia I have tried twice to get through on the phone for nearly a hour each time, can someone help me?

  • CathyQuinn13
    Cathy Quinn (@CathyQuinn13) reported from Cumbernauld, Scotland

    @virginmedia My husband has been on phone for 90 minutes trying to close an account following a bereavement. He could not get anyone who could actually help him. Absolutely shocking service Virgin Media !!!

  • jimhealy10
    Jim Healy (@jimhealy10) reported from Grangemouth, Scotland

    @virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!

  • A_Stramash
    scooby (@A_Stramash) reported from Mollinburn, Scotland

    @virginmedia shocking service. And going by others it's standard #virginmedia 👎

  • AG_Developer
    Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland

    God damn it @virginmedia, another day another outage. This is becoming a really really sick joke. Just because most people sleep at night doesn't mean others like me don't have work to do

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BM502s
    B M50 (@BM502s) reported

    @biggle1908 @C_Midd99 Rkid had the same issue with his Sky package & price, so switched to Virgin Media, now saving £70 a month with faster broadband. Couldn’t be happier with it.

  • walton_bhoy
    John Bhoy Walton (@walton_bhoy) reported

    @virginmedia 33 mins on the phone to be told the engineer who was out on 24/072026 did not fix my issue but told me it was shocking really bad

  • Greenje84616605
    Green jello (@Greenje84616605) reported

    @biggle1908 I’ve been with virgin media for 15 years now no issues whatsoever other than they cut the power to my old WiFi router which left me with no internet connection at all . They done this because I told them my WiFi box was fine I didn’t need to upgrade. I pay £78 pm just for interne

  • FrazzzYT
    Frazzz (@FrazzzYT) reported

    "There is intermittent signal in your area" so what did @virginmedia spend nearly a week destroying the Internet in this area actually fix... can't wait to leave once Openreach finish their build in this area. Sick of terrible service. Trying to run a business lol

  • Scrumpyjackfan
    Craig (@Scrumpyjackfan) reported

    After 25 years with @virginmedia it’s time to say 👋. Relocating your customer services to SE Asia a few years back was a stupid move, I have wasted hours waiting and talking to your reps. Even now I must do the leg work to find a better deal. You should be phoning me to keep me.

  • Nickcarrick
    Nick Power-Jordan (@Nickcarrick) reported

    @virginmedia still waiting to hear about the complaint I raised with your agent who is sending a letter because I couldn't tell him the balance of a bill that was written off 6 years ago by high level complaints but is now affecting my credit score to I need to go to @Ofcom

  • amy_jo_23
    amy simpson (@amy_jo_23) reported

    @O2 since you joined with @virginmedia my service has been shocking can’t even try and pay my bill with a problem or issue!!! I’m hearing the same thing from lots of people also!!!!! Sort it out

  • TriggerologyUK
    Triggerology (@TriggerologyUK) reported

    @virginmedia my Internet has been down for over 12 hours in the RG23 area. Can you at least tell us the issue?

  • calv_smith
    Calvin Smith (@calv_smith) reported

    Hi @virginmedia please could you provide an update and investigate why I have been waiting for over two months since the original engineer visit for the picture quality fault on my tv service to be rectified?

  • cw_fc26
    Ceiri 🧡 (@cw_fc26) reported

    Virgin Media Update: Engineer turned up (my husband missed his call) and said I shouldn’t be here… outage on Sky’s end apparently. Let’s hope it’s fixed for Saturday 🤞🏻