Virgin Media Outage Report in Bonnybridge, Falkirk, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Bonnybridge come from postal codes FK4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bonnybridge, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bonnybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bonnybridge, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Falkirk, Larbert, Cumbernauld, Coatbridge, Bonnybridge, Airdrie, Bo’ness, Denny, Bathgate and Grangemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk |
Internet | |
| Falkirk |
Total Blackout | |
| Falkirk |
Total Blackout | |
| Larbert |
Wi-fi | |
| Falkirk |
Internet | |
| Cumbernauld |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bonnybridge, Scotland
Latest outage, problems and issue reports in Bonnybridge and nearby locations:
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iain mcmillan
(@iainmcm1) reported
from
Glenochil Village, Scotland
@virginmedia is there a problem with phone lines as been trying for one & half hoours to get through to speak to a person also if i press 1 it sends me text telling me to go online i want to cancel my contract so need to speak to a person
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iain mcmillan
(@iainmcm1) reported
from
Glenochil Village, Scotland
@izzwoz @virginmedia Its terrible service
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David Sandilands
(@DNSandilands) reported
from
Falkirk, Scotland
@virginmedia Yeah but then I realised you can't use a 192.168.1.x network with the hub either 🙃 so sadly into modem mode it goes.
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Gary Francolini
(@GaryFrancolini) reported
from
Glenmavis, Scotland
@Ofcom this is not the first time we’ve had issues with @virginmedia and they never seem to investigate complaints properly. Any advice on what we can do about this?
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Algerish Lass 🏴💚
(@NasceraMahria) reported
from
Airdrie, Scotland
@virginmedia honestly your service is shite
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FD
(@F_Dev1888) reported
from
Falkirk, Scotland
@virginmedia They said credit will be applied but can’t do it just now as the system is down. 🤔 @Ofcom
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Ironside Design
(@ironside_design) reported
from
Kirkintilloch, Scotland
@virginmedia Hub3.0 no problems with connection and had a few other Virgin customers say the same about connections dropping out
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
@virginmedia Unfortunately no. I've spoken to multiple agents all day and an engineer is scheduled for tomorrow. If it isn't intermittent outage, it's a massive speed decrease (currently getting 50Mbps down/3Mbps up on a Gig1 line, usually 800Mbps down/55Mbps up)
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Spike
(@Spike61987764) reported
from
Harthill, Scotland
@virginmedia Not hard enough. 20 hours and 20 minutes without television and broadband which I pay dearly for and that's the best you can say. Time for compensation for no service and move away from @virginmedia to someone more reliable and actually cares a little about customer service
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iain mcmillan
(@iainmcm1) reported
from
Glenochil Village, Scotland
One hour two minutes and got hung up thanks virgin media customer service is really 💩💩💩
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
Come on @virginmedia, this is getting ridiculous now. Been without Internet for over 24hrs - ever since yesterday's maintenance at 9am. Still not got my Oomph unlimited data to help ease the pain either and no ETA on fix. This is beyond silly.
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Derek Scott
(@DegsyScott) reported
from
Grangemouth, Scotland
@benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent
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Gallagher D
(@Jockthrax) reported
from
Airdrie, Scotland
@virginmedia Possibly the worst company I have ever dealt with. Cut off twice. I only wanted to buy a new remote. Absolute shambles of a company. Disgraceful customer service.
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
God damn it @virginmedia, another day another outage. This is becoming a really really sick joke. Just because most people sleep at night doesn't mean others like me don't have work to do
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
@virginmedia Is there any ETA on issue resolution?
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Laura Barbour
(@dreamingisfree) reported
from
Bo’ness, Scotland
@virginmedia It is now almost four weeks since I have had broadband. The technician who came out 11 days ago assured me the “dig team” would be out in the next day or two. Having now spent approximately 738 hours trying to contact you, I have finally spoken to a customer (1)
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Laura Barbour
(@dreamingisfree) reported
from
Bo’ness, Scotland
service agent who tells me an appointment is scheduled for the 15th November. Shall I laugh or scream? 7 weeks with no WiFi? @virginmedia (2)
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Yvonne Harley 🤘🏻🎶☠️
(@YvonneGHarley) reported
from
Glenochil Village, Scotland
When you watch the status updates from @virginmedia and it goes past the planned resolution time - when working from home becomes a challenge- eta now tomorrow so that’ll have been nearly 30 hours with no service #workingfromhomechallenges
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Mark Taylor
(@marktaylor73) reported
from
Bathgate, Scotland
@virginmedia twice now appointment for line pull has been scheduled and twice now there’s been no engineer. Move of service to new house required , now being told 10th November, not acceptable.
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Redemption80
(@RedemptionBroon) reported
from
Birkenshaw, Scotland
@GSpellchecker @virginmedia They are rarely competent, not as bad as Vodafone but no one is. Broadband speed wise though no one is close so no interest in cancelling.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James M
(@Jimmay94) reported
@virginmedia joined in august made a payment it never got credited had a complaint with executive team they apparently fixed the problem told me to call this morning to get reconnected called up told the request was sent, now I have had a completely new contract 2x the price
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Iain Oswald💙
(@iainoswald) reported
Hey @virginmedia trying to work here, but you have shut my Internet down. Can we have it back up please @ EH21?
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Nottinghill Man
(@nottinghillman) reported
@virginmedia @CarersUK Nothing like having your Virgin Broadband cut off without notice because of a phone call going over an arbitrary credit limit when you have not even been presented with a bill to pay for said call in the first place. How not to run a business and a service. Very poor!
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Lara McWilliams.
(@McwilliamsMay) reported
@virginmedia already & when I call back in one hour that will be 8 times two consecutive times & then when I call back tomorrow (3 consecutive times) Virgin Media whilst taking my money for a service I am not receiving, might or might not do something about it. Or even better still let me...
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Carol-Anne 🎅🎄🎁
(@chinad01169) reported
@virginmedia Renting movies from you today is pure crap! Have ordered Aquaman and Doctor Strange and neither will play. Films run for 15 seconds then stop for 3 seconds then start and stop. I'm paying for movies I can't watch!
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Lloyd James 🌱
(@llooggaazz) reported
@virginmedia internet has been down for over two hours now and I’ve got a super important presentation due very soon!! #help
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Li☻
(@M4ndoooo) reported
@Norman_Munneke @virginmedia youre the type of customer i dont want on the phone
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jeff livy
(@rifleman68) reported
@virginmedia hi I’m having problems with your services I can’t log into my virgin media account online as it doesn’t recognise my details for some reason and also I have spoke to one of your colleagues earlier about this and didn’t seem to fix it. Also all our services are down
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Mr Kwacky
(@Mr_Kwacky) reported
@B14News Someone sent me a video of the virus spreading units being installed. It was a broken Virgin media TV box.
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Lara McWilliams.
(@McwilliamsMay) reported
@virginmedia got one hour before the 24hours is up? Why am I monitoring a service that I pay for but is no longer that is not available to me Virgin Media why?