Virgin Media Outage Report in Bonnybridge, Falkirk, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Bonnybridge come from postal codes FK4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bonnybridge, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bonnybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bonnybridge, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Falkirk, Larbert, Cumbernauld, Coatbridge, Bonnybridge, Airdrie, Bo’ness, Denny, Bathgate and Grangemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk |
Total Blackout | |
| Falkirk |
Total Blackout | |
| Larbert |
Wi-fi | |
| Falkirk |
Internet | |
| Cumbernauld |
Internet | |
| Coatbridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bonnybridge, Scotland
Latest outage, problems and issue reports in Bonnybridge and nearby locations:
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Fiona Collie
(@tartan1314) reported
from
Bonnybridge, Scotland
@virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor
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Steve
(@steve2theizzO) reported
from
Falkirk, Scotland
What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm
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Donna Hughes
(@weedonski) reported
from
Airdrie, Scotland
@gerriohear @virginmedia @scotgov Is this from home G? Ours has been running so slow the last couple weeks x
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scooby
(@A_Stramash) reported
from
Mollinburn, Scotland
@virginmedia shocking service. And going by others it's standard #virginmedia 👎
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Paul 🏴🇪🇺🏴☠️🏳️🌈
(@Keenan38Keenan) reported
from
North Lanarkshire, Scotland
@virginmedia all my services are down. Can anyone shed some light as to whats going on
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Alex Clowes
(@Yossarian_sco) reported
from
Cumbernauld, Scotland
@virginmedia wi-fi seems to be down in Cumbernauld G67 , and the footballs on soon , wont be happy 👀.
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Shez
(@shehzadinho) reported
from
Brightons, Scotland
I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf
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scooby
(@A_Stramash) reported
from
Mollinburn, Scotland
@virginmedia so, been trying to get through to these guys for weeks. Can't get thru via phone, chat function on the app doesn't work, the website give options to upgrade or leave, can't remove services and you are directed to the number that u can't get through on 👎
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BigBaz
(@barry206) reported
from
Kirkintilloch, Scotland
@virginmedia phones down G66
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ⓄⒷ 🏴
(@ayenaebotherpal) reported
from
Birkenshaw, Scotland
@virginmedia I’ve now resorted to. Connecting my tv to my mobile phone data in order to watch Netflix etc as the connection from you is so bad and cuts out every few minutes. Is anything being done about this? What we actually paying for?
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Jillian Thomson
(@JillBile) reported
from
Haggs, Scotland
@virginmedia hi is there a problem with Netflix? I can't access it.
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Michael
(@MICKLE_M) reported
from
Mollinburn, Scotland
@virginmedia is there a problem with sky sports?
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Natasha Hayward
(@meeptastic9) reported
from
Falkirk, Scotland
@virginmedia I have used the virgin service to run test on line - so much that I’m unable to for the rest of the day. This is why I turned to another website to check and see if there were others having same issue. Which they were. My router restarted itself 5 times in 1 hour. Not right! :/
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ⓄⒷ 🏴
(@ayenaebotherpal) reported
from
Birkenshaw, Scotland
So sick of @virginmedia and their stupid c130 error code. Constant. Absolute worst. And their **** WiFi. Useless.
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Adrienne
(@ya_diks) reported
from
Coatbridge, Scotland
@virginmedia can’t seem to get logged into my account on your website or app on both pc and mobile. It just keeps reloading the main page to login again
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Stuart P
(@StuP44) reported
from
Cumbernauld, Scotland
@virginmedia What's happened is she changed some account details, bank account and name....and since then her connection has been cut....seems more an administrative issue than technical.
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Janey
(@jaagdoll) reported
from
Bathgate, Scotland
@virginmedia the wifi service in West Lothian has been really poor for the last 2 days. Can you please let customers know why the service is so bad and when you plan to fix it?
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scooby
(@A_Stramash) reported
from
Mollinburn, Scotland
@virginmedia really poor service guys 👎 Would not recommend 👎
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Jillian Thomson
(@JillBile) reported
from
Haggs, Scotland
@virginmedia Hi I can't access @NetflixUK from my virgin box. Is there a problem with the app?
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Duncan MacColl
(@hungryduncs) reported
from
Grangemouth, Scotland
@virginmedia catch up not working ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Antoine
(@AntoineBchsr) reported
@virginmedia @NetflixUK Entertainment for everyone, except the people that like me have had terrible internet for the past 3 weeks thanks to @virginmedia I've never had such a bad service from any company ever.
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Holly Harris
(@hollyharris79) reported
@virginmedia @virginmedia Call for the 3rd time to be put on hold and waste another 40 minutes and be told for the THIRD time I can’t have the same deal???? What amazing customer service that is. No it’s ok I’m writing to the ombudsmen for lack of service and fairness
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RKBeekeeper
(@RKBeekeeper) reported
@RachelJWillie Yes it is and Virgin Media fail to inform us. Going to go back to BT as it was more reliable. RKB 🐝
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Kyle Nimmo
(@krnimmo) reported
@virginmedia But nothing happens on the call it's ridiculous, you send a text and hang up. The text doesn't open, I need my TV to work
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Ryan Sweeney
(@ryansweeney) reported
@virginmedia Yes and you said it would be canceled and payments paid repaid. I was then supposed to receive a phonecall from complaints person and this never happened. Then this month charged again.
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Michi Masumi
(@michimasumi1) reported
@virginmedia @NetflixUK why charge your customers on their phone bill for calling you £12, and if that wasn't bad enough, charge for calls not made
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Ruth Steinholtz
(@ruthsteinholtz) reported
@virginmedia What has happened to your customer service? Called Gadget Rescue got misdirected after long wait to Cust service- transferred- now cut off repeatedly while holding. And can’t log in to website!!! Help!
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Virgin Media Life
(@virginmedialife) reported
@isabelle_goldie Hi Isabelle, sorry to hear this. We're looping in @virginmedia our other channel who can help you with this and sort out this situation for you.
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Andrew Bradley
(@AndrewTOG) reported
@virginmedia And outside of hours like it was last night ? Selling a 24:7 service without 24/7 support is very much Tory / dark ages behaviour
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🖤Nikki🖤
(@NikkiNewtonx) reported
@DanaArm73606275 @virginmedia Same thing is happening to me! Wifi went down this morning, then went back on briefly, down again now and the site checker is now not working!