Virgin Media

Virgin Media Outage Report in Falkirk, Scotland

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The latest reports from users having issues in Falkirk come from postal codes FK2 and FK1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Falkirk, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Falkirk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Falkirk, Scotland 03/18/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Falkirk, Scotland

The most recent Virgin Media outage reports came from the following cities: Falkirk, Livingston, Uphall, Larbert, Cumbernauld, Coatbridge, Bonnybridge, Airdrie, Bo’ness, Denny, Bathgate and Grangemouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomFalkirk Internet
United KingdomLivingston TV
United KingdomFalkirk Total Blackout
United KingdomFalkirk Total Blackout
United KingdomUphall Total Blackout
United KingdomLivingston Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Falkirk, Scotland

Latest outage, problems and issue reports in Falkirk and nearby locations:

  • demipip Annie (@demipip) reported from Dullatur, Scotland

    @virginmedia your customer service is crap! Really disappointed today

  • carolstrach CAJ (@carolstrach) reported from Airdrie, Scotland

    @Rickster1873 @virginmedia That explains a lot!!!! I’m in Airdrie and got no service! Fortunately I can get 4G

  • carolstrach CAJ (@carolstrach) reported from Coatbridge, Scotland

    @virginmedia hi there! You have already said I can’t have the upgrade to my phone service that you offered me because I wouldn’t take TV package! SO PLEASE STOP CALLING!!!!!

  • johnco John Collins (@johnco) reported from Falkirk, Scotland

    @twarrestrial @virginmedia Turns out it was! Now to see how get a discount for the 10 days without service!

  • DuncP Dunc Pine (@DuncP) reported from Coatbridge, Scotland

    What is going on with @virginmedia service tonight - channels keep disappearing and getting “Channel not available contact @virginmedia - this is on BBC, ITV and normal channels

  • demipip Annie (@demipip) reported from Dullatur, Scotland

    @virginmedia (2) so tried to confirm. Chat service just kept repeating same thing 5 times - despite my explanation that none of options applied. Then tried Tel call & after rigmarole of security got cut off. No engineer, day wasted and parcel only just available to collect now.

  • Beckinder MunsterBecks (@Beckinder) reported from Coatbridge, Scotland

    @virginmedia But it's not my fault you cannot transfer my service. Yet I'm being penalised for it

  • seanpdkelly Sean Kelly (@seanpdkelly) reported from Coatbridge, Scotland

    @virginmedia having nothing but issues with your WiFi! Regretting switching over. Nightmare.

  • carolstrach CAJ (@carolstrach) reported from Airdrie, Scotland

    @Rickster1873 @virginmedia Yeah mine is just the same! Gonna call them now for a laugh!! Their Twitter is absolutely no help at all and for a Communications company is shocking!!!

  • bazer100 Nanook🐶 (@bazer100) reported from Cumbernauld, Scotland

    @virginmedia broadband off again this morning, Bill's going up, service keeps going down. Improvements needed or change is on the horizon

  • DavieRiffraff60 Davie (@DavieRiffraff60) reported from Airdrie, Scotland

    @juliagoulding @virginmedia A absolute disgrace Julia I waited bloody 2 bloody days on @virginmedia guy to fix internet a joke two days off work

  • carolstrach CAJ (@carolstrach) reported from Airdrie, Scotland

    @virginmedia like many others I have no internet service I’m in ML6. For a communications company your communication and customer service are shocking!!!

  • scottmcmartin Scott McMartin (@scottmcmartin) reported from Falkirk, Scotland

    @virginmedia been trying to get through to virgin mobile 789 number for over an hours 4 failed attempts. Shocking service. #virginmobileuk

  • carolstrach CAJ (@carolstrach) reported from Coatbridge, Scotland

    @virginmedia hi had call from you guys saying as a loyal customer you would add on calling mobiles to my landline. Then agent mentioned TV package and when I declined said he’d leave my package as it was and rang off!!! Not impressed!!

  • LorneCallaghan ✭✭Lorne Callaghan✭✭ (@LorneCallaghan) reported from Linlithgow, Scotland

    @virginmedia is there a problem with smtp server for Blueyonder. Trying to forward emails to someone through Android phone. Settings are correct but told can't send message. Last month I couldn't send emails with any attachments (under size limits)

  • johnco John Collins (@johnco) reported from Falkirk, Scotland

    That’s me up to 7 days with broken broadband and WiFi, despite an engineer call out and numerous calls. Finally @virginmedia have agreed the hub is faulty. New one arrives on Tuesday. That’ll be 10 days. #whatapalaver

  • 19StevenSmith87 steven smith (@19StevenSmith87) reported from Airdrie, Scotland

    @virginmedia phoned up to change my tv package and the person barely spoke a word of english, so I hung up in frustration and the chat has been busy every day for about a week Can u maybe help me

  • DarrellB91 Darrell Anne Atkins (@DarrellB91) reported from Livingston, Scotland

    Trying to deal with @virginmedia on behalf of my Gran is one of the most frustrating things. All we want to do is downgrade her package and I've been passed to so many different people. I bet they would keep you on the phone if you wanted to cancel!

  • HGLogisticsMgr Tracy McCormack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@HGLogisticsMgr) reported from Falkirk, Scotland

    WTF @virginmedia!!! I was watching @BGT, fix it please!!!

  • wearekasule kasule (@wearekasule) reported from Coatbridge, Scotland

    @Cliff_Hill @spindlingdude @virginmedia Bobbys got 4 mates coming for a ‘sleep over’ I may have to get some board games out. Down completely now. 😩

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JimSohal Birdie (@JimSohal) reported

    @virginmedia Actually your service checker is different to the one I got to through my account? I do see this msg via your link: Looks like there’s an intermittent signal issue in your area

  • SandraS80775853 Mary (@SandraS80775853) reported from London, England

    @virginmedia This issue has been going on since August. Loss of power for hours on end is adding up to several days. I am currently on hold which I've been doing for 30 minutes. Shocking @Se7 residents please take note of @virginmedia

  • GPastabake Gregory Pastabake “frivolous fringer” (@GPastabake) reported

    @virginmedia your shocking service extends to your complaints form I see. Despite essaying two complaints using the form, I am without a ref no. (Unless you count “****”?) and I cannot track my complaints as there’s “nothing to see here”. Absolutely, categorically, useless.

  • orc_nft ORC.A (@orc_nft) reported

    @vmbusinesshelp @PaulBrinkworth2 @vmbusiness Down in Stevenage now and it's the same here, everyday the modem is disconnecting couple of times.

  • going59 pat Hamilton (@going59) reported

    @virginmedia No WiFi in kitchen/ bedrooms, no internet connection for sky tv most nights and son has problems with connection to x box, hub button is showing red all the time

  • drowsyfire Kim Frinton (@drowsyfire) reported

    @virginmedia @tonymc39 Tell you what, @virginmedia, tell all your operatives that these actions on Virgin Media's part are not acceptable, so that yr custs don't take twitter and tell everyone how appallingly you treat people. I for one would never touch your company with a bargepole reading this.

  • AndyRob69971457 Andy Robinson (@AndyRob69971457) reported

    @virginmedia Hi, i got a text this afternoon to say that the issue had been fixed. I was advised to restart the hub, wait for 30mins for all to restart. I now have a flashing red phone symbol on my hub, and no telephone service. A financial goodwill gesture should be given for poor service

  • Raz625772 Rand (@Raz625772) reported

    @virginmedia Wifi out AGAIN in SW11 London. This is getting ridiculous now. FIX IT!!!!!!!!!!!!!

  • NeilHedges Nei1 4edges (@NeilHedges) reported

    @virginmedia you tried to put my bill up. I called an agreed a reduced package, you sent me paperwork. You ignored the new package and charged me the vastly increased cost you originally offered and ignored the new contract. Now waiting on phone to speak to Customer Services!

  • Jayrasul111 Jay (@Jayrasul111) reported

    @virginmedia I live in Harrow London and I've had no Internet all day. I have to work from home all week. Is this being looked into?? Please help!