Virgin Media Outage Report in Falkirk, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Falkirk come from postal codes FK1 and FK2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Falkirk, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Falkirk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (7%)
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Phone (3%)
Live Outage Map Near Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Airdrie, Cumbernauld, Larbert, Bonnybridge, Coatbridge, Falkirk, Livingston, Denny and Grangemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Airdrie |
Wi-fi | |
| Cumbernauld |
Internet | |
| Larbert |
Internet | |
| Cumbernauld |
Wi-fi | |
| Bonnybridge |
Internet | |
| Airdrie |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Falkirk, Scotland
Latest outage, problems and issue reports in Falkirk and nearby locations:
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MunsterBecks
(@Beckinder) reported
from
Coatbridge, Scotland
@virginmedia But it's not my fault you cannot transfer my service. Yet I'm being penalised for it
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Davie
(@DavieRiffraff60) reported
from
Airdrie, Scotland
@juliagoulding @virginmedia A absolute disgrace Julia I waited bloody 2 bloody days on @virginmedia guy to fix internet a joke two days off work
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Nanook🐶
(@bazer100) reported
from
Cumbernauld, Scotland
@virginmedia broadband off again this morning, Bill's going up, service keeps going down. Improvements needed or change is on the horizon
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Tracy McCormack 🏴
(@HGLogisticsMgr) reported
from
Falkirk, Scotland
WTF @virginmedia!!! I was watching @BGT, fix it please!!!
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John Collins
(@johnco) reported
from
Falkirk, Scotland
@twarrestrial @virginmedia Turns out it was! Now to see how get a discount for the 10 days without service!
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Annie
(@demipip) reported
from
Dullatur, Scotland
@virginmedia (2) so tried to confirm. Chat service just kept repeating same thing 5 times - despite my explanation that none of options applied. Then tried Tel call & after rigmarole of security got cut off. No engineer, day wasted and parcel only just available to collect now.
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CAJ
(@carolstrach) reported
from
Airdrie, Scotland
@Rickster1873 @virginmedia That explains a lot!!!! I’m in Airdrie and got no service! Fortunately I can get 4G
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CAJ
(@carolstrach) reported
from
Coatbridge, Scotland
@virginmedia hi had call from you guys saying as a loyal customer you would add on calling mobiles to my landline. Then agent mentioned TV package and when I declined said he’d leave my package as it was and rang off!!! Not impressed!!
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CAJ
(@carolstrach) reported
from
Airdrie, Scotland
@virginmedia like many others I have no internet service I’m in ML6. For a communications company your communication and customer service are shocking!!!
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Darrell Anne Atkins
(@DarrellB91) reported
from
Livingston, Scotland
Trying to deal with @virginmedia on behalf of my Gran is one of the most frustrating things. All we want to do is downgrade her package and I've been passed to so many different people. I bet they would keep you on the phone if you wanted to cancel!
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Annie
(@demipip) reported
from
Dullatur, Scotland
@virginmedia your customer service is crap! Really disappointed today
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Scott McMartin
(@scottmcmartin) reported
from
Falkirk, Scotland
@virginmedia been trying to get through to virgin mobile 789 number for over an hours 4 failed attempts. Shocking service. #virginmobileuk
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kasule
(@wearekasule) reported
from
Coatbridge, Scotland
@Cliff_Hill @spindlingdude @virginmedia Bobbys got 4 mates coming for a ‘sleep over’ I may have to get some board games out. Down completely now. 😩
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John Collins
(@johnco) reported
from
Falkirk, Scotland
That’s me up to 7 days with broken broadband and WiFi, despite an engineer call out and numerous calls. Finally @virginmedia have agreed the hub is faulty. New one arrives on Tuesday. That’ll be 10 days. #whatapalaver
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CAJ
(@carolstrach) reported
from
Airdrie, Scotland
@Rickster1873 @virginmedia Yeah mine is just the same! Gonna call them now for a laugh!! Their Twitter is absolutely no help at all and for a Communications company is shocking!!!
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Sean Kelly
(@seanpdkelly) reported
from
Coatbridge, Scotland
@virginmedia having nothing but issues with your WiFi! Regretting switching over. Nightmare.
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✭✭Lorne Callaghan✭✭
(@LorneCallaghan) reported
from
Linlithgow, Scotland
@virginmedia is there a problem with smtp server for Blueyonder. Trying to forward emails to someone through Android phone. Settings are correct but told can't send message. Last month I couldn't send emails with any attachments (under size limits)
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CAJ
(@carolstrach) reported
from
Coatbridge, Scotland
@virginmedia hi there! You have already said I can’t have the upgrade to my phone service that you offered me because I wouldn’t take TV package! SO PLEASE STOP CALLING!!!!!
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steven smith
(@19StevenSmith87) reported
from
Airdrie, Scotland
@virginmedia phoned up to change my tv package and the person barely spoke a word of english, so I hung up in frustration and the chat has been busy every day for about a week Can u maybe help me
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Dunc Pine
(@DuncP) reported
from
Coatbridge, Scotland
What is going on with @virginmedia service tonight - channels keep disappearing and getting “Channel not available contact @virginmedia - this is on BBC, ITV and normal channels
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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goglen
(@goglentw) reported
@virginmedia Thanks for reaching out, but I simply can’t be bothered to try and deal with your customer services anymore. It’s draining and never goes anywhere.
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Mark 'Marb0bs' Edgar-Brown
(@Marb0bs) reported
@virginmedia which is the option, I chose! They transferred me to the "care" team, which was technical support, and now im back to retentions... this is a joke, raising prices in a cost of living crisis, and not offering existing customers the same package and price you are offering to others
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Junaid
(@M_Junaid_Afzal) reported
@virginmedia Yes I have. They said they have no record. Last time I spoke to someone they registered a new complaint and gave me a reference number.
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RUNDMC
(@drkcmpbll) reported
@virginmedia Estimated fix date is now 5th January 23. I'm absolutely gutted with this. 13 days when we're all home. Not internet. NO TV service. No phone line. No guarantee of compensation, as last time I was without service for 6 days straight VM didn't have it noted on system.
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brookey
(@1brookebond) reported
@virginmedia hi. My mums tv went of at 12 o’clock today. We rang up & lady on the phone said her system was Down & she would ring back before closing time today. Tv still isn’t on. It’s Christmas Day tomorrow. She promised me she would ring back & tv would be back on today!!
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Esteban Verdow
(@EstebanVerdow88) reported
@virginmedia would like to raise a complaint after being offered a deal via your live chat on your website, but within the same conversation when I accepted the deal I was then told that the deal expired 2 days ago. They now won't honour the deal I was offered. VERY POOR!Pls help
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Viper
(@ViperishTweets) reported
@virginmedia I’m currently on the phone to some poor soul in a call centre who is trying to solve this but doesn’t really have the authority to explain how an elderly, vulnerable lady has ended up paying for HD sport that she doesn’t watch and broadband for 15 devices…
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Lee Thomas
(@Madhornet73) reported
@virginmedia It comes up as no issues when I put my post c9de in but all of Blackpool is down
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A miserable motor racing fan
(@YeOldeMMRF) reported
@virginmedia hello there. Our broadband has been down now since last night. It was supposed to be fixed at 2am but its still not working. Help!
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Lynsey Dickson
(@LynseyDickson6) reported
Imagine Christmas with no TV, internet or phone line. @virginmedia have estimated our network fault will be fixed by 5th Jan. Not good enough! All the compensation in the world won’t make up for a ruined Christmas! #virginmedia