Virgin Media outages and service status in Falkirk, Scotland
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 1 outage signal in the last 24 hours around Falkirk, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 20, 9:17 PM GMT+1.
- TV (83%)
- Internet (11%)
- Wi-fi (3%)
- Total Blackout (2%)
- Phone (1%)
The latest reports from users having issues in Falkirk come from postal codes FK2 and FK1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Falkirk, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Falkirk, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Virgin Media
Virgin Media is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Alloa, Falkirk, Livingston, Cumbernauld, Airdrie, Coatbridge, Linlithgow, Bonnybridge, and Larbert.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 5 hours ago |
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TV | 2 days ago |
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Internet | 2 days ago |
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Internet | 4 days ago |
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TV | 5 days ago |
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TV | 5 days ago |
Nearby cities with recent reports
17 recent signals
17 recent signals
6 recent signals
4 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Falkirk, Scotland
Latest outage, problems and issue reports in Falkirk and nearby locations:
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Duncan MacColl (@hungryduncs) reported from Grangemouth, Scotland@virginmedia catch up not working ?
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Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland@virginmedia Can you tell me please , if the secret agent that you claim to be dealing with my complaint is on an extended mission ?? And what Monday they may be back in action to complete the task of addressing the damage done to my property??
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scooby (@A_Stramash) reported from Mollinburn, Scotland@virginmedia so, been trying to get through to these guys for weeks. Can't get thru via phone, chat function on the app doesn't work, the website give options to upgrade or leave, can't remove services and you are directed to the number that u can't get through on 👎
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Shawsy67 (@shawsy67) reported from Airdrie, Scotland@virginmedia got problems with my tv, can’t get through on phone
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Lindsay Armstrong (@baggyp71) reported from Glenmavis, Scotland@virginmedia I have used this but it says there are no problems in my area or with my box. It has just cut out and rebooted again. 😖
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Alison (@alied321) reported from Livingston, Scotland@virginmedia emails wouldn’t send on my parents iPad now it won’t receive email. How can we get help to resolve?
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David Sandilands (@DNSandilands) reported from Falkirk, Scotland@virginmedia Yeah but then I realised you can't use a 192.168.1.x network with the hub either 🙃 so sadly into modem mode it goes.
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Dave (@savcabb) reported from Falkirk, ScotlandSick of @virginmedia broadband. Constantly goes down for no reason. WiFi glitches but of course you phone and it’s never there fault Not as if it’s cheap either at over £50 a month #timeforachange #frustrated
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Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported from Falkirk, Scotland@virginmedia And it's back down at just 16Mbps now. It happens intermittently.
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Ian MacQuarrie (@MekQuarrie) reported from Cumbernauld, ScotlandAnyone else experiencing terrible broadband with @virginmedia right now? Getting into a second week now... 🤷
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Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland@virginmedia I most certainly will not be taking anything of issue to the council as my privately owned home is not council property, and your contractors dug into my private garden therefore it's your issue and if I cant resolve it here next step will be Daniel Potts
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Derek Scott (@DegsyScott) reported from Grangemouth, Scotland@benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent
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JeepSco - MM7SCO (@ScoJeep) reported from Cumbernauld, Scotland@virginmedia I sent a complaint in to your company 10 days ago regarding my shocking ping rates and slow speeds on my broadband. Still no response, not even to confirm you received my complaint. After 1 hour on hold without even speaking to an agent, I get disconnected.
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Gayle Campbell (@PrincessGinTech) reported from Coatbridge, Scotland@virginmedia The speed issues are ongoing everyday! No know issues in the area :(
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Declan Robb🍀 (@DeclanRobb) reported from Airdrie, Scotland@virginmedia absolute joke , internet not working again
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Kirsten Lamb (@lambie_lamb) reported from Mid Calder, Scotland@virginmedia I need to speak to someone about my broadband dropping every day from around 12:00-14:00. Do you have a tech help desk?
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NovaTrance - Trapped in Space and Chronic Pain (@Nova_Trance) reported from Cumbernauld, ScotlandStill not had a reply from @virginmedia and I'm still having connection drops. This is still affecting my work. Its been a week now. Can you confirm if there's an area outage or something.
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margaret gallagher (@touchofglamour) reported from North Lanarkshire, Scotland@virginmedia It's still down, that's been 2 full days, it's actually shocking service, 😡😡 2 people working from home, and kid trying to do school work, I feel this is poor service
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Grant (@mastermc0) reported from Livingston, Scotland@virginmedia Now apparently there’s a non descriptive network problem and my visit for tomorrow is on hold yet your status page says everything is fine...
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Papa Raymondo (@raymi37) reported from Chapelhall, Scotland@quigley_mick @virginmedia @virginmedia service is getting worse mick I’m thinking of a change far too dear as well
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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An tsean bhean bhocht 🇮🇪🇵🇱 (@CrimhthanMor) reported@crt_dean @TheAmanuensis @MalachySteenson They actually tend to be handpicked from state funded media, which is literally every media outlet in the country to be honest, Gript is an exception, I'm sure there are others but most are in some way or other recieving state support. Even Virgin media got handouts.
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west witch🇬🇧🏴 (@wishful5thinkin) reported@Benleo @virginmedia Cancel it & stop your DD. Get a freeview mini box & pay for Disney
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Official IPTV France 🇨🇵📺 (@MTwice5640) reported@RCoat13 @Benleo @virginmedia Yes iptv Subscription Service Available
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Cyberbob1uk (@cyberbob1uk) reported@hamsterpranks @virginmedia Use your cooling off period and get out of that contract. I'm currently on my 5th outage in 6 weeks.
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stepHen (@UTLR1888) reported@virginmedia why have you called me 10 days in a row to renew a contract I already renewed 2 weeks ago ? Every single ******* day you phone me, apologise and say my name will be taken off the list. Next day arrives and some ****** is back on the phone again ? Cancel my contract !
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Dave Hughes (@DaveHughes182) reported@virginmedia This issue appeared to be fixed only for the internet connection to drop out again a few minutes later last night and the fix date remains 5 whole days! It doesn't seem to be affecting anyone else in my street other than me. Can anyone help?
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Chrissie (@Luv_Farmers) reported@Benleo @virginmedia I'm surprised that an investigative journalist even accepted these conditions in the 1st place. VM has an awful reputation for this kind of behaviour which is widely known. Sorry this happened to you but it was to be expected
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C (@Speed2684_) reported@virginmedia Broadband outage which is causing my ring doorbell not to work
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Conor Swifty (@ConorSwifty) reported@virginmedia hello Virgin Media had a dodgy phone call from +442045148789 saying it's Virgin/O2 trying to end contracts early for upgrading & wanted details while the lady spoke poor English & kept saying eh 24/7.
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Dave (@DaveWW1877) reportedHas anyone else received horrendous Customer Service from @virginmedia regarding the handling of complaints. ?