Virgin Media outages and service status in Falkirk, Scotland

Problems in the last 24 hours in Falkirk, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Falkirk, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Falkirk, Scotland

The most recent Virgin Media outage reports came from the following cities: Alloa, Coatbridge, Falkirk, Airdrie, Livingston, and Linlithgow.

City	Problem Type	Report Time
Alloa	Internet	15 hours ago
Coatbridge	Internet	18 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Falkirk, Scotland

Latest outage, problems and issue reports in Falkirk and nearby locations:

• 
  Rokewood (@Rokewood) reported 13 minutes ago from Cumbernauld, Scotland

  @EvelynArizpe @juliemca @virginmedia Yes, never been with anybody else. None is perfect. But BT has strength in depth

• 
  Annemarie Doyle (@doyley_dodo) reported 14 minutes ago from North Lanarkshire, Scotland

  @virginmedia when you’re trying to work from home (Coatbridge) but your service provider is Virgin Media and your internet has been down since Thursday! Pretty sure this new job won’t last long under these conditions #tweetingforafriend #tweetingforacolleague #missingtraining

• 
  Garry Stevenson (@gazstevo) reported 21 minutes ago from Birkenshaw, Scotland

  Seriously @virginmedia , after your phones not working for two days, you put me on hold for 45 minutes then hang up. Anyone would think you are purposely making it hard for customers who want to leave.

• 
  John Truesdale (@JohnTru90613516) reported 24 minutes ago from Airdrie, Scotland

  @Glasgow_Times @virginmedia sounds great If only they could respond to emails, tweets or calls!! Abysmal customer service

• 
  steve berridge (@Scotwolf2Steve) reported 29 minutes ago from Livingston, Scotland

  @virginmedia no TV service in Livingston Nothing on service status page. Did all the tests. Nothing, no TV. Checking online seems I'm not alone. Any update or acknowledgement Virgin Media? #virginmediadown #VirginMediaTVdown #virginmedia

• 
  Derek Scott (@DegsyScott) reported 31 minutes ago from Grangemouth, Scotland

  @benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent

• 
  Spike (@Spike61987764) reported 32 minutes ago from Harthill, Scotland

  @virginmedia Not hard enough. 20 hours and 20 minutes without television and broadband which I pay dearly for and that's the best you can say. Time for compensation for no service and move away from @virginmedia to someone more reliable and actually cares a little about customer service

• 
  Ian MacQuarrie (@MekQuarrie) reported 33 minutes ago from Cumbernauld, Scotland

  Anyone else experiencing terrible broadband with @virginmedia right now? Getting into a second week now... 🤷

• 
  Stuart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@StuartSned) reported 34 minutes ago from Bo’ness, Scotland

  @virginmedia what is going on with email accounts. I’m down!!

• 
  Alan Kinloch (@AlanKinloch) reported 35 minutes ago from Dollar, Scotland

  @vmbusiness Not when you offer products you can’t then install, but take payment offer installation dates then cancel weeks later without any regard to the customer!

• 
  iain mcmillan (@iainmcm1) reported 36 minutes ago from Glenochil Village, Scotland

  @izzwoz @virginmedia Its terrible service

• 
  Lindsay Armstrong (@baggyp71) reported 41 minutes ago from Glenmavis, Scotland

  OMG that’s the third time my @virginmedia box has cut out and rebooted itself in the last half hour. So frustrating when you are trying to watch something. What is going on????

• 
  Scottish (@Scottish720) reported 42 minutes ago from Skinflats, Scotland

  @virginmedia I don’t know how you can send out a letter that says our prices are going up but won’t effect you till the end of the of your current price fix /contact then we called up to enquire about it to find out it would actually go up in may absolutely ridiculous

• 
  David Sandilands (@DNSandilands) reported 47 minutes ago from Falkirk, Scotland

  @virginmedia Yeah but then I realised you can't use a 192.168.1.x network with the hub either 🙃 so sadly into modem mode it goes.

• 
  ianjac (@ianjac2) reported 56 minutes ago from Harthill, Scotland

  @virginmedia Hi Can you please tell me what to do to get an engineer to my house to fix my broadband issue as your helpline is no use thanks for all your help in advance

• 
  Andrasi Icolni (@AIcolni) reported 58 minutes ago from Mollinburn, Scotland

  @virginmedia Are you serious??? Have you tried calling that JOKELINE??? Well I have 8 times now, no one competent enough to deal with complaint

• 
  Declan Robb🍀 (@DeclanRobb) reported 1 hour ago from Airdrie, Scotland

  @virginmedia absolute joke , internet not working again

• 
  oor Jim (@jimnimmo60) reported 1 hour ago from Airdrie, Scotland

  @O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.

• 
  Grant (@mastermc0) reported 1 hour ago from Livingston, Scotland

  @virginmedia any chance of some decent support for the fact I’m having issues with my Hub 4 based broadband your phone service has hung up and directed me to hub 3 based trouble shooting... not the service I expect for my money

• 
  Louise Hamilton (@louham74) reported 1 hour ago from Grangemouth, Scotland

  @virginmedia your customer service is shocking! A sure way to loose customers 🤬🤬🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Virgin Media News (@VirginMediaNews) reported 3 minutes ago

  A man in his late teens is in a critical condition following a crash involving an e-scooter in Co Longford. The single-vehicle incident happened on Battery Road in Longford Town at around 10.40pm last night. He was taken to Regional Hospital Mullingar with serious injuries. A teenage girl is being treated for injuries believed to be non-life threatening. More on Virgin Media PLAY and #VMNews

• 
  Nick Morris (@nickjmorris_3) reported 5 minutes ago

  @virginmedia no tv or broadband all day in WD5 area. Called customer services who told us it would be fixed at 2:30am. That’s not good enough. Please can someone contact us to let us know how to get online sooner?

• 
  Aashish Joshi (@73Joshi) reported 5 minutes ago

  @virginmedia are you guys doing firmware updates? Router has green flashing lights and typically it’s outside your support hours

• 
  Frankie Smith (@frankiesmith74) reported 8 minutes ago

  @virginmedia you have failed to install broadband at my new property as part of home move service. I have been promised engineers will attend each day for last 3 days - no sign! I’ve asked for updates - nothing! I’ve been told I’ll be contacted by Area Manager - nothing! Terrible

• 
  Cathrine Robinson (@Cathrin56707799) reported 9 minutes ago

  @virginmedia hi I have not received the new wi Fi hub but received a message that the existing hub will stop working can you help please

• 
  Damian Hastie (@DamianHastie) reported 10 minutes ago

  @virginmedia do you want help with your customer service bot? It would appear that you must be losing a lot of revenue with current setup. I could improve your service quickly & make a significant increase on your bottom line. I need 2 additional boxes, can't add to my account!

• 
  KopiteinPoland (@KopiteinPoland) reported 17 minutes ago

  I never had issue with @o2 until they merged with virgin media. Now I wouldn’t recommend them to anyone. You try and use the website, pages don’t load. Information isn’t available. How do you keep on top of your account. #awfulservice #neveragain

• 
  maxine wilson 🇬🇧🇬🇧🇬🇧 (@maxinewilson121) reported 18 minutes ago

  I have changed Internet yesterday as I was out of contract with virgin media and they wanted 95 a month, I have switched to @youfibre and I am thrilled to bits with it and now even get signal in my garden.

• 
  Gary Hurdman LRPS (@ghotographyuk) reported 20 minutes ago

  @virginmedia Really Virgin, this is poor.

• 
  john (@jhargie4) reported 21 minutes ago

  @O2 @virginmedia @Virgin CEO Lutz Schueler Deadlock letter has now been received although it completely does not address my actual complaint and the reported resolution is factually incorrect. Just shows the total lack of respect shown to a 20 year loyal customer