Virgin Media

Virgin Media Outage Report in Falkirk, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Falkirk come from postal codes FK2 and FK1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Falkirk, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Falkirk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Falkirk, Scotland 03/18/2025 12:35

March 18: Problems at Virgin Media

Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Falkirk, Scotland

The most recent Virgin Media outage reports came from the following cities: Livingston, Falkirk, Uphall, Larbert, Cumbernauld, Coatbridge, Bonnybridge, Airdrie, Bo’ness, Denny, Bathgate and Grangemouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomLivingston TV
United KingdomFalkirk Total Blackout
United KingdomFalkirk Total Blackout
United KingdomUphall Total Blackout
United KingdomLivingston Wi-fi
United KingdomLarbert Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Falkirk, Scotland

Latest outage, problems and issue reports in Falkirk and nearby locations:

  • KetaminePanda Augmented Deviant ⭕ (@KetaminePanda) reported from Brightons, Scotland

    So was playing competitively Overwatch last night, and on 3 separate times the ******* internet cut out. I lost a whole lot of points cause I couldn't get back in and got temporarily banned.. thanks Virgin #virginmedia

  • jimhealy10 Jim Healy (@jimhealy10) reported from Grangemouth, Scotland

    @virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!

  • A_Stramash scooby (@A_Stramash) reported from Mollinburn, Scotland

    @virginmedia so, been trying to get through to these guys for weeks. Can't get thru via phone, chat function on the app doesn't work, the website give options to upgrade or leave, can't remove services and you are directed to the number that u can't get through on 👎

  • Caitlin_Curri3 Caitlin Currie (@Caitlin_Curri3) reported from Airdrie, Scotland

    @virginmedia my internet service has been absolutely shocking the last two weeks (not that it’s actually that great usually anyway!!) sick of paying for a service I don’t get between this and the mobile problems wish I’d never joined virgin for anything

  • garyfarmsocial garyfarmer🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@garyfarmsocial) reported from Linlithgow, Scotland

    The @virginmedia challenge. How long can you keep your internet connection before it goes down. 26 minutes and you’re lucky.

  • JohnTru90613516 John Truesdale (@JohnTru90613516) reported from Airdrie, Scotland

    @Glasgow_Times @virginmedia sounds great If only they could respond to emails, tweets or calls!! Abysmal customer service

  • A_Stramash scooby (@A_Stramash) reported from Mollinburn, Scotland

    @virginmedia really poor service guys 👎 Would not recommend 👎

  • _laurennnxo Lauren Davenport (@_laurennnxo) reported from North Lanarkshire, Scotland

    @virginmedia down again when I have many @louistheroux documentaries to get through is a cruel twist of fate

  • DeekTheDiamond Derek Thomson (@DeekTheDiamond) reported from Airdrie, Scotland

    @virginmedia help! My tivo box won't restart. Switched it off for over 12 hrs last nite but still won't come back on.

  • jimnimmo60 oor Jim (@jimnimmo60) reported from Airdrie, Scotland

    @virginmedia We’ve been having issues. Especially with the on demand service or anything we record. Constantly asking us to test the connection. I’ve switched everything off and back on again. Including modem and still getting the same error.

  • lizwalk64409943 liz walker (@lizwalk64409943) reported from Cumbernauld, Scotland

    @LibertyLndnGirl @virginmedia I had to send them a recorded delivery letter to cancel mine !!!!

  • lizwalk64409943 liz walker (@lizwalk64409943) reported from Cumbernauld, Scotland

    @LibertyLndnGirl @virginmedia Bad customer service !!

  • touchofglamour margaret gallagher (@touchofglamour) reported from North Lanarkshire, Scotland

    @virginmedia It's still down, that's been 2 full days, it's actually shocking service, 😡😡 2 people working from home, and kid trying to do school work, I feel this is poor service

  • mastermc0 Grant (@mastermc0) reported from Livingston, Scotland

    @virginmedia Now apparently there’s a non descriptive network problem and my visit for tomorrow is on hold yet your status page says everything is fine...

  • weedebsie19 Debbie Hughes (@weedebsie19) reported from Airdrie, Scotland

    @virginmedia Afernoon, are there any issues in the ML6 area as my broadband doesn’t seem to be working. The wi-Fi isn’t connecting to our mobiles & we keep having to use our 4G. Thanks, Debbie

  • meeptastic9 Natasha Hayward (@meeptastic9) reported from Falkirk, Scotland

    @virginmedia I have used the virgin service to run test on line - so much that I’m unable to for the rest of the day. This is why I turned to another website to check and see if there were others having same issue. Which they were. My router restarted itself 5 times in 1 hour. Not right! :/

  • D3borah1404 Debbie (@D3borah1404) reported from Livingston, Scotland

    @virginmedia Theres no wifi or TV..tried your online service as the error code advised this yet doest help much ! I know how to switch the system on/off to reset ! customer service is a joke to get thru on !! And when you do they hang up 🤬 3rd time this has occured in the last 2 months!

  • Caitlin_Curri3 Caitlin Currie (@Caitlin_Curri3) reported from Airdrie, Scotland

    @virginmedia My WiFi has been cutting off at least once a day and if not then running extremely slow, making most days almost impossible to WFH. Mobile issues are more to do with customer service which I have already logged complaints about. Just wish I could exit early without any fees

  • StuartSned Stuart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@StuartSned) reported from Bo’ness, Scotland

    @virginmedia what is going on with email accounts. I’m down!!

  • rae_rae_95 Rae 🐨 (@rae_rae_95) reported from Falkirk, Scotland

    Virgin Media wifi is down again. 4 days running 🙃

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • lkbowers1972 LKB (@lkbowers1972) reported

    @virginmedia They've said that for last 3mths (cable issues) and we're signed off end of January to say all work completed. Then came j on Saturday 4th March and engineer couldn't complete the installation due to another external cable fault !!

  • cberight Not Important (@cberight) reported

    @virginmedia 1.Your status checker is false, incorrect and not fit for purpose. 2.Constant drop outs and slow internet connection one third of minimum guaranteed speed for 5 years. 3.Dozen or so engineer call out 4. You charge 2.5x as much as the nearest competitor 5.Left you 2 years ago

  • LCullumbine Lynn Cullumbine (@LCullumbine) reported

    @virginmedia your customer service is shocking!! Do you not have a bereavement department

  • pete_botterill Pete's Tweets (@pete_botterill) reported

    @virginmedia I've used the app and followed the tips, in the speed test it fluctuates wildly, sometimes 135mbps down some times 30mbps and sometimes fails to connect

  • suryateja01 RK (@suryateja01) reported

    @virginmedia There is no fault in my area. I have been observing last 3-4 days and speed was never more than 45 mb.

  • Bilkosbuddy1965 Leslie (@Bilkosbuddy1965) reported

    @virginmedia Ok intermittent problems in area. This amazingly was the answer last time I had this issue. After a month or so of problems we have the same issues as before. The same answers or lack of them until someone is sent out.

  • shineyshappy Malcolm Shine (@shineyshappy) reported

    @virginmedia Seems odd that the O2 website shows the service interruption but the Virgin one has been saying everything's ok for the last few hours! I thought that you're one company now!

  • Pamela_L142001 ☀️ (@Pamela_L142001) reported

    @ZachBro17605567 @virginmedia I hear you I am having problem also

  • AntonyMcEvoy Antony McEvoy 🇪🇺 (@AntonyMcEvoy) reported

    @virginmedia after cancelling yesterday (after attempting a 30% mid contract price hike) I've been getting calls from you, presumably to try and retain me. My number is registered with TPS and I opted out of marketing, it's not legitimate interest so please, please **** off!

  • sbakshi84 Sanjeev Bakhshi (@sbakshi84) reported

    @mrspancakes3 can I have details of the Virgin Media manager you used to resolve your issue?