Virgin Media Outage Report in Falkirk, Scotland
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The latest reports from users having issues in Falkirk come from postal codes FK2 and FK1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Falkirk, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Falkirk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Airdrie, Cumbernauld, Falkirk, Bathgate, Livingston, Linlithgow, Bonnybridge, Larbert, Bo’ness, Grangemouth, Coatbridge, Denny and Alloa.
| City | Problem Type | Report Time |
|---|---|---|
 Airdrie |
TV | |
| Cumbernauld |
Wi-fi | |
| Falkirk |
TV | |
| Bathgate |
TV | |
| Falkirk |
TV | |
| Livingston |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Falkirk, Scotland
Latest outage, problems and issue reports in Falkirk and nearby locations:
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Shawsy67
(@shawsy67) reported
from
Airdrie, Scotland
@virginmedia got problems with my tv, can’t get through on phone
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Haggisking
(@Haggiskings) reported
from
Brightons, Scotland
@virginmedia you sent someone out to fix our leaky phone line. He used silicone and gunged up the wires - now we can’t call you to tell you he properly broke it with the repair... help....
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JeepSco - MM7SCO
(@ScoJeep) reported
from
Cumbernauld, Scotland
@virginmedia I sent a complaint in to your company 10 days ago regarding my shocking ping rates and slow speeds on my broadband. Still no response, not even to confirm you received my complaint. After 1 hour on hold without even speaking to an agent, I get disconnected.
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Duncan MacColl
(@hungryduncs) reported
from
Grangemouth, Scotland
@virginmedia catch up not working ?
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Donna Hughes
(@weedonski) reported
from
Airdrie, Scotland
@gerriohear @virginmedia @scotgov Is this from home G? Ours has been running so slow the last couple weeks x
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Steve
(@steve2theizzO) reported
from
Falkirk, Scotland
What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm
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Alan Currie
(@alancurrie1991) reported
from
Livingston, Scotland
@virginmedia spent over an hour trying to speak to someone about a damaged line to get an engineer out and then got hung up on can you help?
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Kammy Singh
(@kammysingh74) reported
from
Coatbridge, Scotland
@virginmedia It absolutely shocking that we have to wait nearly a week for an engineer to come out because we have no service at all. In the meantime, I cannot work from home which leads to us as a family losing money especially in the current climate...
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Shez
(@shehzadinho) reported
from
Brightons, Scotland
I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf
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Alex Clowes
(@Yossarian_sco) reported
from
Cumbernauld, Scotland
@virginmedia wi-fi seems to be down in Cumbernauld G67 , and the footballs on soon , wont be happy 👀.
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Dave Stone
(@Appolotech) reported
from
Stirling, Scotland
@virginmedia Stoping them should be automated. It’s more than just a casual annoyance. You caused additional stress in a very bad time, and all your staff denied the issue and made it worse. Automation isn’t an excuse for bad customer experience.
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Stuart P
(@StuP44) reported
from
Cumbernauld, Scotland
@virginmedia What's happened is she changed some account details, bank account and name....and since then her connection has been cut....seems more an administrative issue than technical.
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Michael
(@MICKLE_M) reported
from
Mollinburn, Scotland
@virginmedia is there a problem with sky sports?
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Cara
(@lennonsghirl) reported
from
Coatbridge, Scotland
@virginmedia had there been reported broadband issues in the ML5 area this morning? My service died about 20 mins ago and I can’t get back online. I’m working from home and have a meeting later on so any info would be great! Thanks
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Jillian Thomson
(@JillBile) reported
from
Haggs, Scotland
@virginmedia hi is there a problem with Netflix? I can't access it.
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Fiona Collie
(@tartan1314) reported
from
Bonnybridge, Scotland
@virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia any chance of some decent support for the fact I’m having issues with my Hub 4 based broadband your phone service has hung up and directed me to hub 3 based trouble shooting... not the service I expect for my money
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Jillian Thomson
(@JillBile) reported
from
Haggs, Scotland
@virginmedia Hi I can't access @NetflixUK from my virgin box. Is there a problem with the app?
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Paul 🏴🇪🇺🏴☠️🏳️🌈
(@Keenan38Keenan) reported
from
North Lanarkshire, Scotland
@virginmedia all my services are down. Can anyone shed some light as to whats going on
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Audrey Clark
(@Auds_Clark) reported
from
Bo’ness, Scotland
@virginmedia I have no internet. And your ‘help’ line says you’re closed due to Covid. So how do I resolve my issues??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BobCat
(@WhiteBobb) reported
@virginmedia I told your agent that the router was upstairs. We've never had a TV package from yourselves and not once was a wall point mentioned. If this was mentioned I would not have cancelled my other service provider.
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Jimmy
(@Kay1801Jimmy) reported
@virginmedia @virginhelp why is your WiFi poor every day, 150+ ping no matter the time nor day. Paying for 350mbps and getting nowhere near too
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Ben Faulkner
(@BenFaul32932242) reported
@virginmedia I’ve been through the complaints web chat and got nowhere, I have the transcript available. I’ve now been told no further help can be provided and to ring back after 24 hours
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Dr Robaire Beckwith 🇪🇺 🇺🇦
(@RobaireBeckwith) reported
@VirginMedia Please stop sending bills and threatening demands for money. Our home is NOT connected to your service or “bundle”, whatever it may be. We are NOT your customers. We have brought this to your notice persistently over the past year or more. Please desist
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Scott Bird
(@Birdiex94x) reported
@virginmedia Upload speeds? 1-2 weeks Wifi problems? 1.5+ years. Finally fed up of using 4G instead
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Ian Forrest
(@IanForrest10) reported
from
Blackburn, England
@virginmedia Plugged in new Wi-Fi hub all good. Paired new remote with box but upgrade to box failed error code M63. Bot is all over place customer service rep basically non-engineer saying turn it off on again!
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Dipika
(@dipikask3) reported
@virginmedia - no internet, no tv is working . Service is getting worst day by day
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Ash Cosgrove
(@cosgrove_ash) reported
@virginmedia are you ever going to fix my broadband or just continue to gaslight me every time I try getting in touch?
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Angela Yuill
(@Angeyuill) reported
@virginmedia I'm still waiting for my call back that was promised tonight, im done with online chats! I want someone that can actually help and not keep passing the buck! This is a vulnerable lady that's always paid her bills on time, im sorry I've posted here but I need action not excuses
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soph
(@sophielarissax) reported
@virginmedia can someone help please, my internet has been down all day! Green light is flashing on the box, all cables are plugged in etc I’ve tried re starting it still nothing