Virgin Media outages and service status in Falkirk, Scotland

Problems in the last 24 hours in Falkirk, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Falkirk, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Falkirk, Scotland

The most recent Virgin Media outage reports came from the following cities: Airdrie, Cumbernauld, Coatbridge, Livingston, Falkirk, Alloa, Grangemouth, and Bonnybridge.

City	Problem Type	Report Time
Airdrie	Phone	4 days ago
Cumbernauld	Internet	8 days ago
Airdrie	Internet	9 days ago
Coatbridge	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Falkirk, Scotland

Latest outage, problems and issue reports in Falkirk and nearby locations:

• 
  Debbie Hughes (@weedebsie19) reported 1 minute ago from Airdrie, Scotland

  @virginmedia Afernoon, are there any issues in the ML6 area as my broadband doesn’t seem to be working. The wi-Fi isn’t connecting to our mobiles & we keep having to use our 4G. Thanks, Debbie

• 
  Arek Kwapis (@AG_Developer) reported 4 minutes ago from Falkirk, Scotland

  Sorry folks for the very sudden end of stream, @virginmedia is doing works in my area and that means until 2024, every 4th of the month my inet will go down. Today and 2 days ago where exceptions to prepare for the works. Sorry folks!

• 
  Alf Kelly (@Keltique) reported 5 minutes ago from Banknock, Scotland

  @virginmedia what is going on in the Falkirk District Maybe elsewhere? Channels are either completely missing or partially missing. C'mon we are paying. Fedup with problems with both TV and broadband problems with no explanation Having been with you from start Time to go ??

• 
  Cathy Quinn (@CathyQuinn13) reported 6 minutes ago from Cumbernauld, Scotland

  @virginmedia My husband has been on phone for 90 minutes trying to close an account following a bereavement. He could not get anyone who could actually help him. Absolutely shocking service Virgin Media !!!

• 
  Gary Connor (@connor_gary) reported 7 minutes ago from Dullatur, Scotland

  @virginmedia @MartinSLewis I am trying to cancel my contract due to price hike. Contact number unavailable and up to 4 hour wait on chat. Plenty operators available when you cold call customers. Please sort out phone and chat response

• 
  Papa Raymondo (@raymi37) reported 9 minutes ago from Chapelhall, Scotland

  @quigley_mick @virginmedia @virginmedia service is getting worse mick I’m thinking of a change far too dear as well

• 
  scooby (@A_Stramash) reported 14 minutes ago from Mollinburn, Scotland

  @virginmedia so, been trying to get through to these guys for weeks. Can't get thru via phone, chat function on the app doesn't work, the website give options to upgrade or leave, can't remove services and you are directed to the number that u can't get through on 👎

• 
  Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported 15 minutes ago from Falkirk, Scotland

  @virginmedia And it's back down at just 16Mbps now. It happens intermittently.

• 
  John Simpson (@JohnSimpsonBIM) reported 16 minutes ago from Gartcosh, Scotland

  @virginmedia Broadband down in G69. Is this being looked at?

• 
  liz walker (@lizwalk64409943) reported 20 minutes ago from Cumbernauld, Scotland

  @LibertyLndnGirl @virginmedia Bad customer service !!

• 
  iain mcmillan (@iainmcm1) reported 23 minutes ago from Glenochil Village, Scotland

  One hour two minutes and got hung up thanks virgin media customer service is really 💩💩💩

• 
  Gary Ivady (@Haggischaser) reported 26 minutes ago from Falkirk, Scotland

  @virginmedia I’ve just had a phone all from a call centre stating it was from virgin media. They were saying that I’m having issues with my internet speed and needed to turn on a computer or device to check my speeds. Is this something that your tech division door is it spam?

• 
  Donna Hughes (@weedonski) reported 27 minutes ago from Airdrie, Scotland

  @gerriohear @virginmedia @scotgov Is this from home G? Ours has been running so slow the last couple weeks x

• 
  James (@jamesblack1986) reported 36 minutes ago from Denny, Scotland

  Delighted to see @virginmedia's internet is back to being a back of ****.

• 
  Cara (@lennonsghirl) reported 38 minutes ago from Coatbridge, Scotland

  @virginmedia had there been reported broadband issues in the ML5 area this morning? My service died about 20 mins ago and I can’t get back online. I’m working from home and have a meeting later on so any info would be great! Thanks

• 
  John Malcolm McMenemy (@AberJohnny) reported 42 minutes ago from Denny, Scotland

  @ScotsSaboteur @DeMcbot @virginmedia Supposedly fixed then went down again.

• 
  Laura 💙 (@LaurzieJayx12) reported 46 minutes ago from Banknock, Scotland

  I really don’t want to be going to Edinburgh tonight! Bad enough I’m gonna have to watch the game on the virgin media app on my phone, but it’s also bloody freezing 😭

• 
  Janey (@jaagdoll) reported 51 minutes ago from Bathgate, Scotland

  @virginmedia the wifi service in West Lothian has been really poor for the last 2 days. Can you please let customers know why the service is so bad and when you plan to fix it?

• 
  Kirsten Lamb (@lambie_lamb) reported 57 minutes ago from Mid Calder, Scotland

  @virginmedia I need to speak to someone about my broadband dropping every day from around 12:00-14:00. Do you have a tech help desk?

• 
  Debbie (@D3borah1404) reported 58 minutes ago from Livingston, Scotland

  @virginmedia Theres no wifi or TV..tried your online service as the error code advised this yet doest help much ! I know how to switch the system on/off to reset ! customer service is a joke to get thru on !! And when you do they hang up 🤬 3rd time this has occured in the last 2 months!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Asa McGrath (@amcgrath1uk) reported 4 minutes ago

  @virginmedia The issue isn’t time. The issue isn’t that there’s further work. The issue is that it gives out wrong information all the time. Half the time it’s not able to be connected with.

• 
  ✫ Sharon Bellamy 🦖 (@socialshazza) reported 7 minutes ago

  O @vmbusiness how can it be when my order was placed in January my rescheduled install date isn't until the middle of May? I am going to be without connection for over 2 weeks .. the original plan was to have a week cross over of my service - why do i pay for business ?? (1 of 2)

• 
  Kamran360 (@kamran360) reported 7 minutes ago

  @virginmedia been without Internet all day called three times and have been disconnected three times. If you can’t help me, please cancel my Services. Is this how you treat loyal customers?

• 
  LoobyLou1970 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ldp17470) reported 8 minutes ago

  @virginmedia do you honestly expect customers to stay with you when you're gonna increase my package by £75 a month! I'm now switching to @skytv for the same package plus Disney+ for a cost of £81 a month. The best your lot could bring it down to was £128 Bye 👋🏼 #RipOff

• 
  Jack Sandberg (@baltimoreoracle) reported 11 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV33 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  lacy (@lacy123319) reported 13 minutes ago

  @virginmedia switch to us and we'll pay up to £250 switch fee. Oh ok.. 37 days to wait for initial installation. Oh no, wait! Let's cancel 48 hours before and Let's increase that another 55 days... what a joke of a company. No thanks felicia

• 
  Cambridgewater.x (@cam_bridgewater) reported 16 minutes ago

  @vmbusinesshelp @vmbusiness . Just "upgraded" to Voom 1 gig from 500. Speed slower than previously. Called technical .. they did some fault clearing and told me to reboot router, now I have no internet at all. Technical can't help reverse the error as they don't have full access .. unbelievable. Worst service ever. How can a technician make things worse and then tell me an engineer will be with me Monday ..

• 
  Bill Graham (@graham69717) reported 17 minutes ago

  @entrustTMF @virginmedia Only way to get good service is to use BT/Open Reach as provider; but you will pay! I have had Shell, TalkTalk and now Utility Warehouse as my contract changed hands. All equally poor in their own way. At last house, in the middle of nowhere, had BT, and never had a problem.

• 
  nini ☆ (@thatluckygirl4) reported 19 minutes ago

  @virginmedia hi can you please get back to me? been trying to get in touch about this for 2 weeks now and got charged a late payment fee, on top of this, the wifi connection has been really slow

• 
  Pauly (@OldSkoolGeek71) reported 21 minutes ago

  Got a new Virgin Media Home Hub! They texted saying you need an UPGRADE! Son plugged it in, we were getting 200bits per second, now 100 bits per second, SO! IT IS SLOWER VIRGIN MEDIA!...WTF IS THAT ABOUT!?...x