Virgin Media Outage Report in Falkirk, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Falkirk come from postal codes FK2 and FK1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Falkirk, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Falkirk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Falkirk, Livingston, Uphall, Larbert, Cumbernauld, Coatbridge, Bonnybridge, Airdrie, Bo’ness, Denny, Bathgate and Grangemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk |
Internet | |
| Livingston |
TV | |
| Falkirk |
Total Blackout | |
| Falkirk |
Total Blackout | |
| Uphall |
Total Blackout | |
| Livingston |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Falkirk, Scotland
Latest outage, problems and issue reports in Falkirk and nearby locations:
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia any chance of some decent support for the fact I’m having issues with my Hub 4 based broadband your phone service has hung up and directed me to hub 3 based trouble shooting... not the service I expect for my money
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scooby
(@A_Stramash) reported
from
Mollinburn, Scotland
@virginmedia really poor service guys 👎 Would not recommend 👎
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scooby
(@A_Stramash) reported
from
Mollinburn, Scotland
@virginmedia shocking service. And going by others it's standard #virginmedia 👎
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Michael
(@MICKLE_M) reported
from
Mollinburn, Scotland
@virginmedia is there a problem with sky sports?
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Steve
(@steve2theizzO) reported
from
Falkirk, Scotland
What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm
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Alan Currie
(@alancurrie1991) reported
from
Livingston, Scotland
@virginmedia spent over an hour trying to speak to someone about a damaged line to get an engineer out and then got hung up on can you help?
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margaret gallagher
(@touchofglamour) reported
from
North Lanarkshire, Scotland
@virginmedia It's still down, that's been 2 full days, it's actually shocking service, 😡😡 2 people working from home, and kid trying to do school work, I feel this is poor service
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Kirsten Lamb
(@lambie_lamb) reported
from
Mid Calder, Scotland
@virginmedia I need to speak to someone about my broadband dropping every day from around 12:00-14:00. Do you have a tech help desk?
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Stuart P
(@StuP44) reported
from
Cumbernauld, Scotland
@virginmedia What's happened is she changed some account details, bank account and name....and since then her connection has been cut....seems more an administrative issue than technical.
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Janey
(@jaagdoll) reported
from
Bathgate, Scotland
@virginmedia the wifi service in West Lothian has been really poor for the last 2 days. Can you please let customers know why the service is so bad and when you plan to fix it?
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Debbie Hughes
(@weedebsie19) reported
from
Airdrie, Scotland
@virginmedia Afernoon, are there any issues in the ML6 area as my broadband doesn’t seem to be working. The wi-Fi isn’t connecting to our mobiles & we keep having to use our 4G. Thanks, Debbie
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Natasha Hayward
(@meeptastic9) reported
from
Falkirk, Scotland
@virginmedia I have used the virgin service to run test on line - so much that I’m unable to for the rest of the day. This is why I turned to another website to check and see if there were others having same issue. Which they were. My router restarted itself 5 times in 1 hour. Not right! :/
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Fiona Collie
(@tartan1314) reported
from
Bonnybridge, Scotland
@virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor
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scooby
(@A_Stramash) reported
from
Mollinburn, Scotland
@virginmedia so, been trying to get through to these guys for weeks. Can't get thru via phone, chat function on the app doesn't work, the website give options to upgrade or leave, can't remove services and you are directed to the number that u can't get through on 👎
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liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia I had to send them a recorded delivery letter to cancel mine !!!!
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ⓄⒷ 🏴
(@ayenaebotherpal) reported
from
Birkenshaw, Scotland
@virginmedia I’ve now resorted to. Connecting my tv to my mobile phone data in order to watch Netflix etc as the connection from you is so bad and cuts out every few minutes. Is anything being done about this? What we actually paying for?
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Alison
(@alied321) reported
from
Livingston, Scotland
@virginmedia emails wouldn’t send on my parents iPad now it won’t receive email. How can we get help to resolve?
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ⓄⒷ 🏴
(@ayenaebotherpal) reported
from
Birkenshaw, Scotland
So sick of @virginmedia and their stupid c130 error code. Constant. Absolute worst. And their **** WiFi. Useless.
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liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia Bad customer service !!
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Adrienne
(@ya_diks) reported
from
Coatbridge, Scotland
@virginmedia can’t seem to get logged into my account on your website or app on both pc and mobile. It just keeps reloading the main page to login again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Louise Douce
(@louisedouce_) reported
@virginmedia you have left my 75 year old mother without a landline and earliest date you can fix is in 6 days!. Really poor service.
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Dawn Williams
(@estrellia) reported
@virginmedia Online service checker isn't working properly either.
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Femi ♟
(@fh3mi) reported
@virginmedia No it just cuts off every 20-30 minutes. Fix your silly internet. Been dealing with it since Wednesday. It’s so ******* frustrating
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Birdie
(@JimSohal) reported
@virginmedia Given how long it's been down will I get any credit?
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Beth Ashton
(@BethAshton) reported
The page to check if your Virgin Media is down is down
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Paul Winstone
(@doobleshaft) reported
@virginmedia What's happening with internet in SA10 area? I found issues with streaming and in the same room as the router where I normally get 800mbps plus, I now am lucky to get 25mbps.
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Kathryn Sales
(@kathrynsales) reported
@virginmedia Virgin systems weren’t registering a fault. But I now have a list of about 30 residents all experiencing the exact same outages at the exact same times so we’re all pretty convinced there is a bigger issue. It would be great to pass this data on to someone. Who shall I contact?
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Joe_jsx
(@joe_jsx) reported
Once again while preparing to go live on twitch @virginmedia has gone down. I may have to postpone tonight’s stream, which will not only get in the way of doing something I love and look forward too, but also cost me money. Will virgin compensate me for loss of income? PAHA
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Chris Curtis
(@palace65) reported
@virginmedia I am and absolutely appalled with your customer services
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Ellie
(@ellieroof) reported
@virginmedia no Wi-Fi all day and now no landline?!!!!! Sick of the constant issues