Virgin Media

Virgin Media Outage Report in Falkirk, Scotland

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The latest reports from users having issues in Falkirk come from postal codes FK2 and FK1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Falkirk, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Falkirk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Falkirk, Scotland 03/18/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Falkirk, Scotland

The most recent Virgin Media outage reports came from the following cities: Falkirk, Livingston, Uphall, Larbert, Cumbernauld, Coatbridge, Bonnybridge, Airdrie, Bo’ness, Denny, Bathgate and Grangemouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomFalkirk Internet
United KingdomLivingston TV
United KingdomFalkirk Total Blackout
United KingdomFalkirk Total Blackout
United KingdomUphall Total Blackout
United KingdomLivingston Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Falkirk, Scotland

Latest outage, problems and issue reports in Falkirk and nearby locations:

  • Beckinder MunsterBecks (@Beckinder) reported from Coatbridge, Scotland

    @virginmedia But it's not my fault you cannot transfer my service. Yet I'm being penalised for it

  • HGLogisticsMgr Tracy McCormack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@HGLogisticsMgr) reported from Falkirk, Scotland

    WTF @virginmedia!!! I was watching @BGT, fix it please!!!

  • 19StevenSmith87 steven smith (@19StevenSmith87) reported from Airdrie, Scotland

    @virginmedia phoned up to change my tv package and the person barely spoke a word of english, so I hung up in frustration and the chat has been busy every day for about a week Can u maybe help me

  • DavieRiffraff60 Davie (@DavieRiffraff60) reported from Airdrie, Scotland

    @juliagoulding @virginmedia A absolute disgrace Julia I waited bloody 2 bloody days on @virginmedia guy to fix internet a joke two days off work

  • scottmcmartin Scott McMartin (@scottmcmartin) reported from Falkirk, Scotland

    @virginmedia been trying to get through to virgin mobile 789 number for over an hours 4 failed attempts. Shocking service. #virginmobileuk

  • carolstrach CAJ (@carolstrach) reported from Coatbridge, Scotland

    @virginmedia hi had call from you guys saying as a loyal customer you would add on calling mobiles to my landline. Then agent mentioned TV package and when I declined said he’d leave my package as it was and rang off!!! Not impressed!!

  • LorneCallaghan ✭✭Lorne Callaghan✭✭ (@LorneCallaghan) reported from Linlithgow, Scotland

    @virginmedia is there a problem with smtp server for Blueyonder. Trying to forward emails to someone through Android phone. Settings are correct but told can't send message. Last month I couldn't send emails with any attachments (under size limits)

  • DarrellB91 Darrell Anne Atkins (@DarrellB91) reported from Livingston, Scotland

    Trying to deal with @virginmedia on behalf of my Gran is one of the most frustrating things. All we want to do is downgrade her package and I've been passed to so many different people. I bet they would keep you on the phone if you wanted to cancel!

  • johnco John Collins (@johnco) reported from Falkirk, Scotland

    @twarrestrial @virginmedia Turns out it was! Now to see how get a discount for the 10 days without service!

  • wearekasule kasule (@wearekasule) reported from Coatbridge, Scotland

    @Cliff_Hill @spindlingdude @virginmedia Bobbys got 4 mates coming for a ‘sleep over’ I may have to get some board games out. Down completely now. 😩

  • LTJ_79 Karan Lamb (@LTJ_79) reported from Mid Calder, Scotland

    @virginmedia I have tried to phone for technical help, sky sports channels not on other room boxes how is this fixed, I pay for full package 😠

  • carolstrach CAJ (@carolstrach) reported from Coatbridge, Scotland

    @virginmedia hi there! You have already said I can’t have the upgrade to my phone service that you offered me because I wouldn’t take TV package! SO PLEASE STOP CALLING!!!!!

  • cubsi1 Robert McCubbing (@cubsi1) reported from Bo’ness, Scotland

    FFS @virginmedia please sort out your customer service. After finally getting through to change my package, I was put on hold again and transferred to another department. I hung up after 1 hour on hold!!! Think I’ll just cancel and take my business elsewhere

  • johnco John Collins (@johnco) reported from Falkirk, Scotland

    That’s me up to 7 days with broken broadband and WiFi, despite an engineer call out and numerous calls. Finally @virginmedia have agreed the hub is faulty. New one arrives on Tuesday. That’ll be 10 days. #whatapalaver

  • seanpdkelly Sean Kelly (@seanpdkelly) reported from Coatbridge, Scotland

    @virginmedia having nothing but issues with your WiFi! Regretting switching over. Nightmare.

  • carolstrach CAJ (@carolstrach) reported from Airdrie, Scotland

    @virginmedia like many others I have no internet service I’m in ML6. For a communications company your communication and customer service are shocking!!!

  • carolstrach CAJ (@carolstrach) reported from Airdrie, Scotland

    @Rickster1873 @virginmedia Yeah mine is just the same! Gonna call them now for a laugh!! Their Twitter is absolutely no help at all and for a Communications company is shocking!!!

  • ian46a Ian Andrew🇬🇧 (@ian46a) reported from Cumbernauld, Scotland

    @_ran1gers_ @BazBowsk1 @virginmedia YouTube to rename one of the two signals the box sends out. I found this helped. then I got a another router and put hub 3 into modem mode and now it works as it should. The hub 3 is a terrible box.

  • bazer100 Nanook🐶 (@bazer100) reported from Cumbernauld, Scotland

    @virginmedia broadband off again this morning, Bill's going up, service keeps going down. Improvements needed or change is on the horizon

  • carolstrach CAJ (@carolstrach) reported from Airdrie, Scotland

    @Rickster1873 @virginmedia That explains a lot!!!! I’m in Airdrie and got no service! Fortunately I can get 4G

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PhilT81 Philip Thompson 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧🇪🇺🏳️‍🌈🌍 (@PhilT81) reported

    Every single time I contact @virginmedia via their WhatsApp support portal they tell me they’re ‘busier than expected’ and then suggest that I transfer the enquiry over to WhatsApp. 1) If it’s every time, it’s not unexpected. 2) I’m already using WhatsApp.

  • Mikeo56977865 Mike O'Brien🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 #WalesCarersRegister (@Mikeo56977865) reported

    @Carer49 @virginmedia Didn't even need to speak with anyone. Just chose the option to change/cancel plan and automatically got offered the discount.

  • claire_macina Claire Macina (@claire_macina) reported

    @FundilyMundelly @virginmedia Leave while you can. Absolutely the worst customer service ever. I will never return go to @bt_uk they are much better and cheaper

  • RoomeByTheSea William Croome (@RoomeByTheSea) reported

    @virginmedia To sit on the phone for 3 hours + without any idea of I'm progressing in a queue. No thanks. VM can just compensate me for every day they are unable to support me through the communication channels they offer.

  • hogmaster2020 hog (@hogmaster2020) reported

    @virginmedia Your upgrades team who answer almost straight away also sales have the ability to cancel people's contract clearly mentioned But they still mostly refuse to cancel and send you through to cancellation who don't answer and cut people off More lies from virgin Explain that

  • ShakInayat Shak Inayat (@ShakInayat) reported

    On hold for 23 mins and still not through to @virginmedia and that is the ONLY way to downgrade a package it seems. Shocking service !

  • richard_gosler Richard Gosler (@richard_gosler) reported

    @OffMyNoodles @virginmedia Without a doubt, the worst customer service on the planet. The actual broadband is fine until you have a problem.

  • tantePip Corine Kuijpers (@tantePip) reported

    Trying to cancel @virginmedia, and the computer (!!) offered me a discount of exactly the same amount as the price increase. Nice try. Still cancelling. Same package is £30 a month cheaper elsewhere.

  • DigitalJonathan Jonathan Phillips (@DigitalJonathan) reported

    @virginmedia To be 100% clear, the hub 4 had power instantly. Lights pulsing. The issue is that it took so long to be ready to *use*. That doesn’t strike me as an issue with my power socket what so ever.

  • kurt_wh Kurt (@kurt_wh) reported

    Hey @virginmedia . My #broadband package is over priced with a woeful upload speed. I’ve decided to cancel. The only way to cancel is to write to you or phone you. I’ve waited on the phone for 1.5 hours and each time you answer you hang up. I’m very unhappy. #fail