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Virgin Media outages and service status in Falkirk, Scotland

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Falkirk, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and E-mail.
  • 57% Internet (57%)
  • 29% TV (29%)
  • 14% E-mail (14%)

The latest reports from users having issues in Falkirk come from postal codes FK1 and FK2 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Falkirk, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Falkirk, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Falkirk, Scotland

The most recent Virgin Media outage reports came from the following cities: Falkirk, Airdrie, Livingston, Linlithgow, Alloa, Tillicoultry, and Bonnybridge.

CityProblem TypeReport Time
Falkirk Internet 12 days ago
Airdrie Internet 13 days ago

Community Discussion

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Virgin Media Issues Reports Near Falkirk, Scotland

Latest outage, problems and issue reports in Falkirk and nearby locations:

  • Keltique
    Alf Kelly (@Keltique) reported from Banknock, Scotland

    @virginmedia what is going on in the Falkirk District Maybe elsewhere? Channels are either completely missing or partially missing. C'mon we are paying. Fedup with problems with both TV and broadband problems with no explanation Having been with you from start Time to go ??

  • A_Stramash
    scooby (@A_Stramash) reported from Mollinburn, Scotland

    @virginmedia really poor service guys 👎 Would not recommend 👎

  • iainmcm1
    iain mcmillan (@iainmcm1) reported from Glenochil Village, Scotland

    One hour two minutes and got hung up thanks virgin media customer service is really 💩💩💩

  • lizwalk64409943
    liz walker (@lizwalk64409943) reported from Cumbernauld, Scotland

    @LibertyLndnGirl @virginmedia I had to send them a recorded delivery letter to cancel mine !!!!

  • D3borah1404
    Debbie (@D3borah1404) reported from Livingston, Scotland

    @virginmedia Theres no wifi or TV..tried your online service as the error code advised this yet doest help much ! I know how to switch the system on/off to reset ! customer service is a joke to get thru on !! And when you do they hang up 🤬 3rd time this has occured in the last 2 months!

  • ayenaebotherpal
    ⓄⒷ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ayenaebotherpal) reported from Birkenshaw, Scotland

    @virginmedia I’ve now resorted to. Connecting my tv to my mobile phone data in order to watch Netflix etc as the connection from you is so bad and cuts out every few minutes. Is anything being done about this? What we actually paying for?

  • dreamingisfree
    Laura Barbour (@dreamingisfree) reported from Bo’ness, Scotland

    service agent who tells me an appointment is scheduled for the 15th November. Shall I laugh or scream? 7 weeks with no WiFi? @virginmedia (2)

  • shawsy67
    Shawsy67 (@shawsy67) reported from Airdrie, Scotland

    @virginmedia I have tried twice to get through on the phone for nearly a hour each time, can someone help me?

  • meeptastic9
    Natasha Hayward (@meeptastic9) reported from Falkirk, Scotland

    @virginmedia I have used the virgin service to run test on line - so much that I’m unable to for the rest of the day. This is why I turned to another website to check and see if there were others having same issue. Which they were. My router restarted itself 5 times in 1 hour. Not right! :/

  • baggyp71
    Lindsay Armstrong (@baggyp71) reported from Glenmavis, Scotland

    @virginmedia I have used this but it says there are no problems in my area or with my box. It has just cut out and rebooted again. 😖

  • Haggiskings
    Haggisking (@Haggiskings) reported from Brightons, Scotland

    @virginmedia you sent someone out to fix our leaky phone line. He used silicone and gunged up the wires - now we can’t call you to tell you he properly broke it with the repair... help....

  • Jockthrax
    Gallagher D (@Jockthrax) reported from Airdrie, Scotland

    @virginmedia Possibly the worst company I have ever dealt with. Cut off twice. I only wanted to buy a new remote. Absolute shambles of a company. Disgraceful customer service.

  • AG_Developer
    Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland

    Come on @virginmedia, this is getting ridiculous now. Been without Internet for over 24hrs - ever since yesterday's maintenance at 9am. Still not got my Oomph unlimited data to help ease the pain either and no ETA on fix. This is beyond silly.

  • ConorBurns67
    Conor Burns (@ConorBurns67) reported from Coatbridge, Scotland

    @virginmedia Both not working

  • ianjac2
    ianjac (@ianjac2) reported from Harthill, Scotland

    @virginmedia Hi Can you please tell me what to do to get an engineer to my house to fix my broadband issue as your helpline is no use thanks for all your help in advance

  • F_Dev1888
    FD (@F_Dev1888) reported from Falkirk, Scotland

    @virginmedia They said credit will be applied but can’t do it just now as the system is down. 🤔 @Ofcom

  • Nova_Trance
    NovaTrance - Trapped in Space and Chronic Pain (@Nova_Trance) reported from Cumbernauld, Scotland

    Still not had a reply from @virginmedia and I'm still having connection drops. This is still affecting my work. Its been a week now. Can you confirm if there's an area outage or something.

  • louham74
    Louise Hamilton (@louham74) reported from Grangemouth, Scotland

    @virginmedia your customer service is shocking! A sure way to loose customers 🤬🤬🤬

  • MICKLE_M
    Michael (@MICKLE_M) reported from Mollinburn, Scotland

    @virginmedia is there a problem with sky sports?

  • baggyp71
    Lindsay Armstrong (@baggyp71) reported from Glenmavis, Scotland

    OMG that’s the third time my @virginmedia box has cut out and rebooted itself in the last half hour. So frustrating when you are trying to watch something. What is going on????

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ravipal1214
    Ravi Pal (@ravipal1214) reported

    @virginmedia @Virgin @WeAreOpenreach Do you provide a good service in my area?

  • oodaluke
    oodaluke 🇺🇦🇪🇺 (@oodaluke) reported

    @cw_fc26 Same here, Virgin Media issue

  • paul_wingrove
    Paul Wingrove (@paul_wingrove) reported

    @EDFofficiel Customer support at EDF UK shows a level of incompetence which is worse than Virgin Media, and God knows VM is utterly useless.

  • 2cakesdakes
    twocakesdakes (@2cakesdakes) reported

    @virginmedia Customer since you started. Trying to renew package and being told its £63 . Same package for new contracts is 30 ******* quid cheaper. That's £720 over a 2 year contract.

  • 306notout
    Matt Fowler (@306notout) reported

    Abysmal service from @virginmedia today, no problem I’ll source broadband from @VodafoneUK instead. 👋👋

  • gilesy10982
    propper klopper (@gilesy10982) reported

    @miked36 @virginmedia Trying to mate. When @virginmedia ain’t putting there wires in stupid places 🤦🏼🤦🏼🤦🏼

  • DrealSMAK
    Militia Matt (@DrealSMAK) reported

    Yh might have to cancel my @virginmedia plan. Internet been rubbish for almost a week

  • iestyntdavies
    Iestyn T Davies (@iestyntdavies) reported

    @virginmedia - you customer service app is faulty, my TV Box is faulty how can I leave and end this poor service? Can @skytv or @EE help Me leave and get a better service?

  • Darren_W70
    Wilko 🇬🇧 (@Darren_W70) reported

    @virginmedia Not TV we have problems with You installed our fibre on the 29th still isn't working. Every time I call the operator goes through the same script then sends out an engineer. 3 visits so far they all say it's IT. Left my disabled wife and family without internet.

  • JacquelineBolto
    Jacqueline Bolton (@JacquelineBolto) reported

    @virginmedia How do I report the broadband outage? You chatbot is hopeless