Virgin Media Outage Report in Falkirk, Scotland
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The latest reports from users having issues in Falkirk come from postal codes FK2 and FK1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Falkirk, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Falkirk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Falkirk, Livingston, Uphall, Larbert, Cumbernauld, Coatbridge, Bonnybridge, Airdrie, Bo’ness, Denny, Bathgate and Grangemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk |
Internet | |
| Livingston |
TV | |
| Falkirk |
Total Blackout | |
| Falkirk |
Total Blackout | |
| Uphall |
Total Blackout | |
| Livingston |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Falkirk, Scotland
Latest outage, problems and issue reports in Falkirk and nearby locations:
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MunsterBecks
(@Beckinder) reported
from
Coatbridge, Scotland
@virginmedia But it's not my fault you cannot transfer my service. Yet I'm being penalised for it
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Tracy McCormack 🏴
(@HGLogisticsMgr) reported
from
Falkirk, Scotland
WTF @virginmedia!!! I was watching @BGT, fix it please!!!
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steven smith
(@19StevenSmith87) reported
from
Airdrie, Scotland
@virginmedia phoned up to change my tv package and the person barely spoke a word of english, so I hung up in frustration and the chat has been busy every day for about a week Can u maybe help me
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Davie
(@DavieRiffraff60) reported
from
Airdrie, Scotland
@juliagoulding @virginmedia A absolute disgrace Julia I waited bloody 2 bloody days on @virginmedia guy to fix internet a joke two days off work
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Scott McMartin
(@scottmcmartin) reported
from
Falkirk, Scotland
@virginmedia been trying to get through to virgin mobile 789 number for over an hours 4 failed attempts. Shocking service. #virginmobileuk
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CAJ
(@carolstrach) reported
from
Coatbridge, Scotland
@virginmedia hi had call from you guys saying as a loyal customer you would add on calling mobiles to my landline. Then agent mentioned TV package and when I declined said he’d leave my package as it was and rang off!!! Not impressed!!
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✭✭Lorne Callaghan✭✭
(@LorneCallaghan) reported
from
Linlithgow, Scotland
@virginmedia is there a problem with smtp server for Blueyonder. Trying to forward emails to someone through Android phone. Settings are correct but told can't send message. Last month I couldn't send emails with any attachments (under size limits)
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Darrell Anne Atkins
(@DarrellB91) reported
from
Livingston, Scotland
Trying to deal with @virginmedia on behalf of my Gran is one of the most frustrating things. All we want to do is downgrade her package and I've been passed to so many different people. I bet they would keep you on the phone if you wanted to cancel!
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John Collins
(@johnco) reported
from
Falkirk, Scotland
@twarrestrial @virginmedia Turns out it was! Now to see how get a discount for the 10 days without service!
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kasule
(@wearekasule) reported
from
Coatbridge, Scotland
@Cliff_Hill @spindlingdude @virginmedia Bobbys got 4 mates coming for a ‘sleep over’ I may have to get some board games out. Down completely now. 😩
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Karan Lamb
(@LTJ_79) reported
from
Mid Calder, Scotland
@virginmedia I have tried to phone for technical help, sky sports channels not on other room boxes how is this fixed, I pay for full package 😠
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CAJ
(@carolstrach) reported
from
Coatbridge, Scotland
@virginmedia hi there! You have already said I can’t have the upgrade to my phone service that you offered me because I wouldn’t take TV package! SO PLEASE STOP CALLING!!!!!
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Robert McCubbing
(@cubsi1) reported
from
Bo’ness, Scotland
FFS @virginmedia please sort out your customer service. After finally getting through to change my package, I was put on hold again and transferred to another department. I hung up after 1 hour on hold!!! Think I’ll just cancel and take my business elsewhere
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John Collins
(@johnco) reported
from
Falkirk, Scotland
That’s me up to 7 days with broken broadband and WiFi, despite an engineer call out and numerous calls. Finally @virginmedia have agreed the hub is faulty. New one arrives on Tuesday. That’ll be 10 days. #whatapalaver
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Sean Kelly
(@seanpdkelly) reported
from
Coatbridge, Scotland
@virginmedia having nothing but issues with your WiFi! Regretting switching over. Nightmare.
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CAJ
(@carolstrach) reported
from
Airdrie, Scotland
@virginmedia like many others I have no internet service I’m in ML6. For a communications company your communication and customer service are shocking!!!
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CAJ
(@carolstrach) reported
from
Airdrie, Scotland
@Rickster1873 @virginmedia Yeah mine is just the same! Gonna call them now for a laugh!! Their Twitter is absolutely no help at all and for a Communications company is shocking!!!
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Ian Andrew🇬🇧
(@ian46a) reported
from
Cumbernauld, Scotland
@_ran1gers_ @BazBowsk1 @virginmedia YouTube to rename one of the two signals the box sends out. I found this helped. then I got a another router and put hub 3 into modem mode and now it works as it should. The hub 3 is a terrible box.
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Nanook🐶
(@bazer100) reported
from
Cumbernauld, Scotland
@virginmedia broadband off again this morning, Bill's going up, service keeps going down. Improvements needed or change is on the horizon
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CAJ
(@carolstrach) reported
from
Airdrie, Scotland
@Rickster1873 @virginmedia That explains a lot!!!! I’m in Airdrie and got no service! Fortunately I can get 4G
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Philip Thompson 🏴🇬🇧🇪🇺🏳️🌈🌍
(@PhilT81) reported
Every single time I contact @virginmedia via their WhatsApp support portal they tell me they’re ‘busier than expected’ and then suggest that I transfer the enquiry over to WhatsApp. 1) If it’s every time, it’s not unexpected. 2) I’m already using WhatsApp.
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Mike O'Brien🏴💙 #WalesCarersRegister
(@Mikeo56977865) reported
@Carer49 @virginmedia Didn't even need to speak with anyone. Just chose the option to change/cancel plan and automatically got offered the discount.
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Claire Macina
(@claire_macina) reported
@FundilyMundelly @virginmedia Leave while you can. Absolutely the worst customer service ever. I will never return go to @bt_uk they are much better and cheaper
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William Croome
(@RoomeByTheSea) reported
@virginmedia To sit on the phone for 3 hours + without any idea of I'm progressing in a queue. No thanks. VM can just compensate me for every day they are unable to support me through the communication channels they offer.
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hog
(@hogmaster2020) reported
@virginmedia Your upgrades team who answer almost straight away also sales have the ability to cancel people's contract clearly mentioned But they still mostly refuse to cancel and send you through to cancellation who don't answer and cut people off More lies from virgin Explain that
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Shak Inayat
(@ShakInayat) reported
On hold for 23 mins and still not through to @virginmedia and that is the ONLY way to downgrade a package it seems. Shocking service !
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Richard Gosler
(@richard_gosler) reported
@OffMyNoodles @virginmedia Without a doubt, the worst customer service on the planet. The actual broadband is fine until you have a problem.
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Corine Kuijpers
(@tantePip) reported
Trying to cancel @virginmedia, and the computer (!!) offered me a discount of exactly the same amount as the price increase. Nice try. Still cancelling. Same package is £30 a month cheaper elsewhere.
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Jonathan Phillips
(@DigitalJonathan) reported
@virginmedia To be 100% clear, the hub 4 had power instantly. Lights pulsing. The issue is that it took so long to be ready to *use*. That doesn’t strike me as an issue with my power socket what so ever.
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Kurt
(@kurt_wh) reported
Hey @virginmedia . My #broadband package is over priced with a woeful upload speed. I’ve decided to cancel. The only way to cancel is to write to you or phone you. I’ve waited on the phone for 1.5 hours and each time you answer you hang up. I’m very unhappy. #fail