Virgin Media Outage Report in Falkirk, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Falkirk come from postal codes FK2 and FK1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Falkirk, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Falkirk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Cumbernauld, Airdrie, Falkirk, Alloa, Livingston, Bathgate, Coatbridge and Larbert.
| City | Problem Type | Report Time |
|---|---|---|
 Cumbernauld |
Internet | |
| Airdrie |
Internet | |
| Falkirk |
TV | |
| Alloa |
Internet | |
| Livingston |
Internet | |
| Livingston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Falkirk, Scotland
Latest outage, problems and issue reports in Falkirk and nearby locations:
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David Sandilands
(@DNSandilands) reported
from
Falkirk, Scotland
@virginmedia Yeah but then I realised you can't use a 192.168.1.x network with the hub either 🙃 so sadly into modem mode it goes.
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Declan Robb🍀
(@DeclanRobb) reported
from
Airdrie, Scotland
@virginmedia absolute joke , internet not working again
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Algerish Lass 🏴💚
(@NasceraMahria) reported
from
Airdrie, Scotland
@virginmedia honestly your service is shite
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
God damn it @virginmedia, another day another outage. This is becoming a really really sick joke. Just because most people sleep at night doesn't mean others like me don't have work to do
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Louise Hamilton
(@louham74) reported
from
Grangemouth, Scotland
@virginmedia I just phoned again and was told they cannot order for me. So close to just cancelling this shoddy service 🤬
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Mark Taylor
(@marktaylor73) reported
from
Bathgate, Scotland
@virginmedia twice now appointment for line pull has been scheduled and twice now there’s been no engineer. Move of service to new house required , now being told 10th November, not acceptable.
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Ian MacQuarrie
(@MekQuarrie) reported
from
Cumbernauld, Scotland
Anyone else experiencing terrible broadband with @virginmedia right now? Getting into a second week now... 🤷
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kat
(@lady_kat14) reported
from
Blackburn, Scotland
@marieclarkg12 @virginmedia One of our friends had a real problem with them, they gave him the run around for weeks 😡
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Louise Hamilton
(@louham74) reported
from
Grangemouth, Scotland
@virginmedia your customer service is shocking! A sure way to loose customers 🤬🤬🤬
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
Come on @virginmedia, this is getting ridiculous now. Been without Internet for over 24hrs - ever since yesterday's maintenance at 9am. Still not got my Oomph unlimited data to help ease the pain either and no ETA on fix. This is beyond silly.
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Derek Scott
(@DegsyScott) reported
from
Grangemouth, Scotland
@benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent
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FD
(@F_Dev1888) reported
from
Falkirk, Scotland
@virginmedia They said credit will be applied but can’t do it just now as the system is down. 🤔 @Ofcom
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Laura Barbour
(@dreamingisfree) reported
from
Bo’ness, Scotland
@virginmedia It is now almost four weeks since I have had broadband. The technician who came out 11 days ago assured me the “dig team” would be out in the next day or two. Having now spent approximately 738 hours trying to contact you, I have finally spoken to a customer (1)
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Degsy
(@DegsyScott) reported
from
Grangemouth, Scotland
Great… working from home and @virginmedia broadband goes down again. It’s become very erratic service in the last 12 months… what the hell as we paying premium prices for fast fibre if it can’t be reliable… with more price rises ahead
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♡
(@D3borah1404) reported
from
Livingston, Scotland
@virginmedia Yes!!! Constantly. Haven't had selected channels now for over 2 weeks and WiFi is abysmal! Seems to fall on deaf ears as the issue is never resolved ! Certainly won't be renewing my contract with yous if its not resolved anytime soon!
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
@virginmedia Is there any ETA on issue resolution?
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Gallagher D
(@Jockthrax) reported
from
Airdrie, Scotland
@virginmedia Possibly the worst company I have ever dealt with. Cut off twice. I only wanted to buy a new remote. Absolute shambles of a company. Disgraceful customer service.
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Laura Barbour
(@dreamingisfree) reported
from
Bo’ness, Scotland
service agent who tells me an appointment is scheduled for the 15th November. Shall I laugh or scream? 7 weeks with no WiFi? @virginmedia (2)
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
@virginmedia Unfortunately no. I've spoken to multiple agents all day and an engineer is scheduled for tomorrow. If it isn't intermittent outage, it's a massive speed decrease (currently getting 50Mbps down/3Mbps up on a Gig1 line, usually 800Mbps down/55Mbps up)
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Redemption80
(@RedemptionBroon) reported
from
Birkenshaw, Scotland
@GSpellchecker @virginmedia They are rarely competent, not as bad as Vodafone but no one is. Broadband speed wise though no one is close so no interest in cancelling.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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The Man in the Middle
(@TheManintheMid6) reported
@virginmedia Thanks, I'm glad you're still happy to help. Therefore, can you address the issues I raised about a) the daily rebooting of the router and b) the ethernet cable?
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Jon Guinness
(@JonGuinness) reported
@virginmedia None it says no known issues - has done since wednesday - which is a massive lie
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Stew Eldridge
(@stewie1973) reported
I really shouldn’t he surprised by @virginmedia diabolical service! Just been held on a call for 25 minutes only to be cut off by one of their incompetent call centre operatives in the transfer process - it’s a real disgrace and disgusting!!
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Charlene
(@MissCharleneE) reported
@virginmedia your customer service is appalling. My internet and phone isn’t working and I’ve been told I have to wait until Monday for someone to fix it. Really disappointed with the poor service
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Femi Aboluwarin
(@iamfemo) reported
@virginmedia Nevermind, after much stern words, I've had someone call me back when the line dropped and the service has been terminated as requested. Thanks.
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Andy
(@Shandy_Andy75) reported
@virginmedia Thanks but they cannot help, it states this number is not for wi-fi issues
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lauren
(@laurenmidsy) reported
@virginmedia I’m at a loss as to what to do! I’ve had very poor connection and speeds for over a year now and you are STILL charging me full amount. I get texts almost weekly saying you know there is a problem outside and yet still nothing. I’m fed up of phoning.
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Jeremy Law
(@Jlawireland) reported
@virginmedia Tried calling the number as you told me and as was in the letter. Maddening to then wait for ages on the phone only telling me to please go online.......you just didn’t want to take the complaint seriously....#poorcustomerservice
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Fred Server
(@PlcFred) reported
@virginmedia Dear Virgin Media, I am trying to cancel my account with you but the 150 number is permanently engaged 24 hours for days. No way to cancel online and the 035 number never answers. You've taken next month's money from my bank with no way of me stopping you. Contact me
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luna_s
(@evilninjaempire) reported
@virginmedia Shame it takes hours to get a response with texts, and it's a no go phoning during my working ours - is there any other way to cancel the account ?