Virgin Media

Virgin Media Outage Report in Falkirk, Scotland

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The latest reports from users having issues in Falkirk come from postal codes FK2 and FK1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Falkirk, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Falkirk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Falkirk, Scotland 09/07/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Falkirk, Scotland

The most recent Virgin Media outage reports came from the following cities: Falkirk, Airdrie, Cumbernauld, Bathgate, Livingston, Linlithgow, Bonnybridge, Larbert, Bo’ness, Grangemouth, Coatbridge and Denny.

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City Problem Type Report Time
United KingdomFalkirk Total Blackout
United KingdomFalkirk TV
United KingdomFalkirk Phone
United KingdomAirdrie Total Blackout
United KingdomFalkirk Internet
United KingdomFalkirk Internet

Community Discussion

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Virgin Media Issues Reports Near Falkirk, Scotland

Latest outage, problems and issue reports in Falkirk and nearby locations:

  • Keenan38Keenan Paul 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏴‍☠️🏳️‍🌈 (@Keenan38Keenan) reported from North Lanarkshire, Scotland

    @virginmedia all my services are down. Can anyone shed some light as to whats going on

  • ragazzoscot Gary Robinson 🇧🇬🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@ragazzoscot) reported from Coatbridge, Scotland

    Hi @virginmedia - internet and TV down in ML5, Coatbridge. Spoken to neighbours who have same issue. Any idea of issue and ETA on fix?

  • CountingSheep5 Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported from Falkirk, Scotland

    @virginmedia Currently at 374Mbps on wireless, so not the worst it's been. 943Mbps on wired.

  • weedonski Donna Hughes (@weedonski) reported from Airdrie, Scotland

    @gerriohear @virginmedia @scotgov Is this from home G? Ours has been running so slow the last couple weeks x

  • JillBile Jillian Thomson (@JillBile) reported from Haggs, Scotland

    @virginmedia hi is there a problem with Netflix? I can't access it.

  • Haggiskings Haggisking (@Haggiskings) reported from Brightons, Scotland

    @virginmedia you sent someone out to fix our leaky phone line. He used silicone and gunged up the wires - now we can’t call you to tell you he properly broke it with the repair... help....

  • shawsy67 Shawsy67 (@shawsy67) reported from Airdrie, Scotland

    @virginmedia I have tried twice to get through on the phone for nearly a hour each time, can someone help me?

  • lennonsghirl Cara (@lennonsghirl) reported from Coatbridge, Scotland

    @virginmedia had there been reported broadband issues in the ML5 area this morning? My service died about 20 mins ago and I can’t get back online. I’m working from home and have a meeting later on so any info would be great! Thanks

  • shehzadinho Shez (@shehzadinho) reported from Brightons, Scotland

    I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf

  • jamesblack1986 James (@jamesblack1986) reported from Denny, Scotland

    Delighted to see @virginmedia's internet is back to being a back of ****.

  • Rokewood Rokewood (@Rokewood) reported from Cumbernauld, Scotland

    @EvelynArizpe @juliemca @virginmedia Yes, never been with anybody else. None is perfect. But BT has strength in depth

  • Yossarian_sco Alex Clowes (@Yossarian_sco) reported from Cumbernauld, Scotland

    @virginmedia wi-fi seems to be down in Cumbernauld G67 , and the footballs on soon , wont be happy 👀.

  • kammysingh74 Kammy Singh (@kammysingh74) reported from Coatbridge, Scotland

    @virginmedia It absolutely shocking that we have to wait nearly a week for an engineer to come out because we have no service at all. In the meantime, I cannot work from home which leads to us as a family losing money especially in the current climate...

  • Appolotech Dave Stone (@Appolotech) reported from Stirling, Scotland

    @virginmedia Stoping them should be automated. It’s more than just a casual annoyance. You caused additional stress in a very bad time, and all your staff denied the issue and made it worse. Automation isn’t an excuse for bad customer experience.

  • Auds_Clark Audrey Clark (@Auds_Clark) reported from Bo’ness, Scotland

    @virginmedia I have no internet. And your ‘help’ line says you’re closed due to Covid. So how do I resolve my issues??

  • JillBile Jillian Thomson (@JillBile) reported from Haggs, Scotland

    @virginmedia Hi I can't access @NetflixUK from my virgin box. Is there a problem with the app?

  • shawsy67 Shawsy67 (@shawsy67) reported from Airdrie, Scotland

    @virginmedia got problems with my tv, can’t get through on phone

  • hungryduncs Duncan MacColl (@hungryduncs) reported from Grangemouth, Scotland

    @virginmedia catch up not working ?

  • ScoJeep JeepSco - MM7SCO (@ScoJeep) reported from Cumbernauld, Scotland

    @virginmedia I sent a complaint in to your company 10 days ago regarding my shocking ping rates and slow speeds on my broadband. Still no response, not even to confirm you received my complaint. After 1 hour on hold without even speaking to an agent, I get disconnected.

  • CountingSheep5 Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported from Falkirk, Scotland

    @virginmedia And it's back down at just 16Mbps now. It happens intermittently.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AllyFinlay1 Ally Finlay (@AllyFinlay1) reported

    @virginmedia @skytv hey sky! You want a customer? Virgin charging 140quid per month for a pensioner to have tv! #ripoff #offshoreuseless #callcentrewoes

  • DavidhMedium DavidH:Medium (@DavidhMedium) reported

    @virginmedia what on earth is wrong with your phone system!? I’ve called twice now to cancel my subscription spending half an hour in the queues, been transferred twice and both times the line has dropped!!

  • GoonerBadger Mark Baker (@GoonerBadger) reported

    @virginmedia hi - I am in the PE7 area and tv is impossible to watch with picture pixelating. On your website it says there is an issue but it’s expected to be fixed by 12th Jan. 4 days! Really? Re-booting only solves the problem for a few minutes.

  • Stxngfx Stxng (@Stxngfx) reported

    Internet service from @virginmedia is appalling I cba

  • FerretHucknall Hucknall Ferret Society (@FerretHucknall) reported

    @virginmedia Just provide a better service if you would for customers that have to ring you. This isn't a one off - every time we have to ring you my heart sinks at the ordeal ahead. Why not do a "mystery customer" type call yourself and share the pain?

  • 2catsandl l tay (@2catsandl) reported

    @virginmedia I can but not on here, is there a dm service?

  • couchio1983 Couchio (@couchio1983) reported

    @virginmedia @Ofcom @VirginMediaCorp Sick and tirrd of huge companies pissing all over their customers!!! I'm disabled and need my services working as I pay for! You caller me to sell this service! You came out to install this service you need to get it working!!!

  • AnnaCupani DrAnnaC (@AnnaCupani) reported

    @idrismonsur @virginmedia I was getting late for a meeting, I told them, but obviously not their problem and went on and on. I also really can't think it's an efficient business model to monitor your (potential) clients' clicks on line and harass them by call! Glad I'm not the only one to find it... Bad!

  • O_Widow E.C. Pirie (@O_Widow) reported

    @virginmedia We have rebooted multiple times it doesnt change anything. Its a dns server issue on your side because when i check through my ethernet it tells me that my pc is fine but my internet is not

  • sabau_vlad Vlad (@sabau_vlad) reported

    @virginmedia for some reason when I connect to my home WiFi I get the privacy warning thing. How can I fix it please ? At the moment it doesn’t connect only if I reset my router but after a while it stops again, why ?