Virgin Media

Virgin Media Outage Report in Falkirk, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Falkirk come from postal codes FK2 and FK1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Falkirk, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Falkirk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Falkirk, Scotland 03/18/2025 15:55

March 18: Problems at Virgin Media

Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Falkirk, Scotland

The most recent Virgin Media outage reports came from the following cities: Livingston, Falkirk, Uphall, Larbert, Cumbernauld, Coatbridge, Bonnybridge, Airdrie, Bo’ness, Denny, Bathgate and Grangemouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomLivingston TV
United KingdomFalkirk Total Blackout
United KingdomFalkirk Total Blackout
United KingdomUphall Total Blackout
United KingdomLivingston Wi-fi
United KingdomLarbert Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Falkirk, Scotland

Latest outage, problems and issue reports in Falkirk and nearby locations:

  • PrincessGinTech Gayle Campbell (@PrincessGinTech) reported from Coatbridge, Scotland

    @virginmedia The speed issues are ongoing everyday! No know issues in the area :(

  • CountingSheep5 Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported from Falkirk, Scotland

    @virginmedia Currently at 374Mbps on wireless, so not the worst it's been. 943Mbps on wired.

  • Auds_Clark Audrey Clark (@Auds_Clark) reported from Bo’ness, Scotland

    @virginmedia I have no internet. And your ‘help’ line says you’re closed due to Covid. So how do I resolve my issues??

  • Rokewood Rokewood (@Rokewood) reported from Cumbernauld, Scotland

    @EvelynArizpe @juliemca @virginmedia Yes, never been with anybody else. None is perfect. But BT has strength in depth

  • connor_gary Gary Connor (@connor_gary) reported from Dullatur, Scotland

    @virginmedia @MartinSLewis I am trying to cancel my contract due to price hike. Contact number unavailable and up to 4 hour wait on chat. Plenty operators available when you cold call customers. Please sort out phone and chat response

  • Appolotech Dave Stone (@Appolotech) reported from Stirling, Scotland

    @virginmedia Stoping them should be automated. It’s more than just a casual annoyance. You caused additional stress in a very bad time, and all your staff denied the issue and made it worse. Automation isn’t an excuse for bad customer experience.

  • ragazzoscot Gary Robinson 🇧🇬🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@ragazzoscot) reported from Coatbridge, Scotland

    Hi @virginmedia - internet and TV down in ML5, Coatbridge. Spoken to neighbours who have same issue. Any idea of issue and ETA on fix?

  • jamesblack1986 James (@jamesblack1986) reported from Denny, Scotland

    Delighted to see @virginmedia's internet is back to being a back of ****.

  • ConorBurns67 Conor Burns (@ConorBurns67) reported from Coatbridge, Scotland

    @virginmedia Both not working

  • LauraW279 Laura Delaney (@LauraW279) reported from Coatbridge, Scotland

    @virginmedia I want to cancel but can't get through via phone call. It says online to cancel i need to call yous ????

  • ScoJeep JeepSco - MM7SCO (@ScoJeep) reported from Cumbernauld, Scotland

    @virginmedia I sent a complaint in to your company 10 days ago regarding my shocking ping rates and slow speeds on my broadband. Still no response, not even to confirm you received my complaint. After 1 hour on hold without even speaking to an agent, I get disconnected.

  • Lindsham1 Linda Hamilton (@Lindsham1) reported from Whitecross, Scotland

    Got Premier Sports for todays game through Virgin Media at £9.99 with the option to cancel after 30 days. 🇳🇬🇳🇬🇳🇬🇳🇬

  • Haggiskings Haggisking (@Haggiskings) reported from Brightons, Scotland

    @virginmedia you sent someone out to fix our leaky phone line. He used silicone and gunged up the wires - now we can’t call you to tell you he properly broke it with the repair... help....

  • ConorBurns67 Conor Burns (@ConorBurns67) reported from Coatbridge, Scotland

    @virginmedia Wifi still not working. Been down for about 4 days now. Ended up unplugging our superhub 2 and plugging in the superhub 3 which was sent out a while back. Still not working though

  • lennonsghirl Cara (@lennonsghirl) reported from Coatbridge, Scotland

    @virginmedia had there been reported broadband issues in the ML5 area this morning? My service died about 20 mins ago and I can’t get back online. I’m working from home and have a meeting later on so any info would be great! Thanks

  • shawsy67 Shawsy67 (@shawsy67) reported from Airdrie, Scotland

    @virginmedia I have tried twice to get through on the phone for nearly a hour each time, can someone help me?

  • kammysingh74 Kammy Singh (@kammysingh74) reported from Coatbridge, Scotland

    @virginmedia It absolutely shocking that we have to wait nearly a week for an engineer to come out because we have no service at all. In the meantime, I cannot work from home which leads to us as a family losing money especially in the current climate...

  • lisaJwatson_3 (@lisaJwatson_3) reported from Bo’ness, Scotland

    @virginmedia No, only on certain channels (5 HD being the worst) there seems be a static interference. The box is very old so not sure if it is compatible anymore

  • shawsy67 Shawsy67 (@shawsy67) reported from Airdrie, Scotland

    @virginmedia got problems with my tv, can’t get through on phone

  • CountingSheep5 Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported from Falkirk, Scotland

    @virginmedia And it's back down at just 16Mbps now. It happens intermittently.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jmenzel62 Johannes Menzel (@jmenzel62) reported

    @virginmedia Sorry taking that back, the issue is now in the status page finally with a resolution by 27th August. A week from now.

  • jmenzel62 Johannes Menzel (@jmenzel62) reported

    @virginmedia Yes, same info ans second line support said I could do nothing but wait.

  • Andrewc37109552 Andrew carter (@Andrewc37109552) reported

    @virginmedia cr00pa post code y am i still with out service

  • 20thCenturyMoo Michael (@20thCenturyMoo) reported

    @virginmedia left feedback on the play store, was then sent a link to follow. Link doesn't work. Go through service status tests time and time again. Has it fixed your issue? Yes or re-run test. No option to click no, to book an engineer or to actually contact anyone. Not good.

  • HarperJachi jachi harper (@HarperJachi) reported

    @virginmedia Non existant or intermittent at best if you live in the same area as me and customer service is a joke - WiFi down again so using virgin phone data but you've refused to boost my phone data to compensate where is the benefit to a customer in staying loyal to Virgin Media

  • WildflowerBryce Sasha 🙈//Met NHC (@WildflowerBryce) reported

    @virginmedia I’m having trouble with my wifi box once again, this is the 6th time the past two weeks. I’ve restarted it, turned it on and off, cooled it down. Nothing has worked. I live in a shared house and I barely have enough data.

  • AnttisociaI (@AnttisociaI) reported

    virgin media, ur internet sucks ***

  • marinac2003 Marina Hanna (@marinac2003) reported

    Fed up with @virginmedia in the space of a week lost service 3 times, one occasion for almost 24 hours, and they don't have the decency to reply to my request for pr rata refund. After over 20 years with VM it's time to look at switching to SKY.

  • leila24765781 leila (@leila24765781) reported

    @virginmedia sort out your service it’s absolute disgraceful you’re going to lose custom it’s been going on three months!!!!

  • howarth_nicola nicola howarth (@howarth_nicola) reported

    @virginmedia I've done it i finally got through to somebody after 2 days and it is now cancelled. I will never have another mobile with virgin the service is rubbish