Virgin Media Outage Report in Glenochil Village, Clackmannanshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Glenochil Village, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glenochil Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Glenochil Village, Clackmannanshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Falkirk, Bonnybridge and Grangemouth.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Glenochil Village, Scotland
Latest outage, problems and issue reports in Glenochil Village and nearby locations:
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Linda Hamilton
(@Lindsham1) reported
from
Whitecross, Scotland
Got Premier Sports for todays game through Virgin Media at £9.99 with the option to cancel after 30 days. 🇳🇬🇳🇬🇳🇬🇳🇬
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Jillian Thomson
(@JillBile) reported
from
Haggs, Scotland
@virginmedia Hi I can't access @NetflixUK from my virgin box. Is there a problem with the app?
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Alan Kinloch
(@AlanKinloch) reported
from
Dollar, Scotland
@vmbusiness Not when you offer products you can’t then install, but take payment offer installation dates then cancel weeks later without any regard to the customer!
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Shez
(@shehzadinho) reported
from
Brightons, Scotland
I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf
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Yvonne Harley 🤘🏻🎶☠️
(@YvonneGHarley) reported
from
Glenochil Village, Scotland
When you watch the status updates from @virginmedia and it goes past the planned resolution time - when working from home becomes a challenge- eta now tomorrow so that’ll have been nearly 30 hours with no service #workingfromhomechallenges
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Darren Ja-la-la-la-la-la-la-la-land
(@CountingSheep5) reported
from
Falkirk, Scotland
@virginmedia And it's back down at just 16Mbps now. It happens intermittently.
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Audrey Clark
(@Auds_Clark) reported
from
Bo’ness, Scotland
@virginmedia I have no internet. And your ‘help’ line says you’re closed due to Covid. So how do I resolve my issues??
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Gary Connor
(@connor_gary) reported
from
Dullatur, Scotland
@virginmedia @MartinSLewis I am trying to cancel my contract due to price hike. Contact number unavailable and up to 4 hour wait on chat. Plenty operators available when you cold call customers. Please sort out phone and chat response
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Gary Ivady
(@Haggischaser) reported
from
Falkirk, Scotland
@virginmedia I’ve just had a phone all from a call centre stating it was from virgin media. They were saying that I’m having issues with my internet speed and needed to turn on a computer or device to check my speeds. Is this something that your tech division door is it spam?
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Darren Ja-la-la-la-la-la-la-la-land
(@CountingSheep5) reported
from
Falkirk, Scotland
@virginmedia Currently at 374Mbps on wireless, so not the worst it's been. 943Mbps on wired.
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✨
(@lisaJwatson_3) reported
from
Bo’ness, Scotland
@virginmedia No, only on certain channels (5 HD being the worst) there seems be a static interference. The box is very old so not sure if it is compatible anymore
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Alf Kelly
(@Keltique) reported
from
Banknock, Scotland
@virginmedia what is going on in the Falkirk District Maybe elsewhere? Channels are either completely missing or partially missing. C'mon we are paying. Fedup with problems with both TV and broadband problems with no explanation Having been with you from start Time to go ??
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Haggisking💙
(@Haggiskings) reported
from
Brightons, Scotland
@virginmedia Hi, is it normal for an agent to call to fix internet problems?I pressurised him on his lack of security, he said do you want good service or to cancel?Then hung up?It’s impossible to communicate with you as a corporate organisation so I’m hoping you tweet?
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iain mcmillan
(@iainmcm1) reported
from
Glenochil Village, Scotland
@virginmedia is there a problem with phone lines as been trying for one & half hoours to get through to speak to a person also if i press 1 it sends me text telling me to go online i want to cancel my contract so need to speak to a person
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Dave Stone
(@Appolotech) reported
from
Stirling, Scotland
@virginmedia Stoping them should be automated. It’s more than just a casual annoyance. You caused additional stress in a very bad time, and all your staff denied the issue and made it worse. Automation isn’t an excuse for bad customer experience.
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Laura 💙
(@LaurzieJayx12) reported
from
Banknock, Scotland
I really don’t want to be going to Edinburgh tonight! Bad enough I’m gonna have to watch the game on the virgin media app on my phone, but it’s also bloody freezing 😭
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
Sorry folks for the very sudden end of stream, @virginmedia is doing works in my area and that means until 2024, every 4th of the month my inet will go down. Today and 2 days ago where exceptions to prepare for the works. Sorry folks!
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James
(@jamesblack1986) reported
from
Denny, Scotland
Delighted to see @virginmedia's internet is back to being a back of ****.
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Haggisking
(@Haggiskings) reported
from
Brightons, Scotland
@virginmedia you sent someone out to fix our leaky phone line. He used silicone and gunged up the wires - now we can’t call you to tell you he properly broke it with the repair... help....
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Duncan MacColl
(@hungryduncs) reported
from
Grangemouth, Scotland
@virginmedia catch up not working ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nitin Dahad
(@ndahad) reported
@virginmedia your #broadband service has gone down and the automated message on customer helpline says call back in office hours. What are the office hours? In the past you would always have a connection to a call centre to help fix the fault, but now it seems there is no one?
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Kym
(@libraryofkym) reported
@virginmedia Keep trying to password reset online but I never get the emails.
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Adam
(@stokebomp) reported
@virginmedia Guess what... no refund besides having no WiFi for two weeks?!?!? Please advise how u escalate this as you've broken your own T&Cs
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shuz🧘🏽♀️
(@sshvzf) reported
**** VIRGIN MEDIA WHY AM I PAYING FOR WIFI THAT DOESNT WORK?????
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cra2yf00l
(@Cra2yf00l) reported
@virginmedia absolute joke at virgin media, housebound 75 year old man relying on the internet for communication with the out side world emergency call out 6 days
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Francisco Domenech 🇵🇸
(@Pakitodomenech) reported
from
Folkestone, England
@virginmedia you service is just below zero. Can’t get any connection. Just please give my money back and I move to something better. Thanks
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CJ
(@CJ60349366) reported
@virginmedia still shocked by your poor standard of wi-fi. Has now been weeks and no one has got back to us. Constantly dropping every second of the day. I cannot wait to finish our contract with your money stealing company. You are an absolute disgrace and your members of staff
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Catherine Philp
(@scribblercat) reported
@virginmedia Unfortunately I was on a plane to Kabul where the internet is actually better. If the webchat will get me reimbursed and release me from my contract without penalty, I’m up for it. In meantime I’ll be counting down the days til it ends
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Children Need Safeguarding
(@teaandabikkie) reported
@scribblercat @virginmedia That's exactly how I felt about Virgin's service. Never again.
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Simon White (he/him)
(@PsymonWhite) reported
@virginmedia @witchernetflix @NetflixUK Once again, without warning my broadband is down. Southampton.