Virgin Media Outage Report in Glenochil Village, Clackmannanshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Glenochil Village, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glenochil Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 18: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Glenochil Village, Clackmannanshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Bo’ness, Larbert, Grangemouth, Denny, Falkirk, Bonnybridge, Linlithgow and Stirling.
City | Problem Type | Report Time |
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Wi-fi | ||
Wi-fi | ||
Internet | ||
TV | ||
Total Blackout | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glenochil Village, Scotland
Latest outage, problems and issue reports in Glenochil Village and nearby locations:
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Dave (@savcabb) reported from Falkirk, Scotland
Sick of @virginmedia broadband. Constantly goes down for no reason. WiFi glitches but of course you phone and it’s never there fault Not as if it’s cheap either at over £50 a month #timeforachange #frustrated
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John Malcolm McMenemy (@AberJohnny) reported from Denny, Scotland
@ScotsSaboteur @DeMcbot @virginmedia Supposedly fixed then went down again.
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Scottish (@Scottish720) reported from Skinflats, Scotland
@virginmedia I don’t know how you can send out a letter that says our prices are going up but won’t effect you till the end of the of your current price fix /contact then we called up to enquire about it to find out it would actually go up in may absolutely ridiculous
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Louise Hamilton (@louham74) reported from Grangemouth, Scotland
@virginmedia I just phoned again and was told they cannot order for me. So close to just cancelling this shoddy service 🤬
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Louise Hamilton (@louham74) reported from Grangemouth, Scotland
@virginmedia your customer service is shocking! A sure way to loose customers 🤬🤬🤬
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Degsy (@DegsyScott) reported from Grangemouth, Scotland
Great… working from home and @virginmedia broadband goes down again. It’s become very erratic service in the last 12 months… what the hell as we paying premium prices for fast fibre if it can’t be reliable… with more price rises ahead
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FD (@F_Dev1888) reported from Falkirk, Scotland
@virginmedia They said credit will be applied but can’t do it just now as the system is down. 🤔 @Ofcom
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Laura Barbour (@dreamingisfree) reported from Bo’ness, Scotland
service agent who tells me an appointment is scheduled for the 15th November. Shall I laugh or scream? 7 weeks with no WiFi? @virginmedia (2)
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Laura Barbour (@dreamingisfree) reported from Bo’ness, Scotland
@virginmedia It is now almost four weeks since I have had broadband. The technician who came out 11 days ago assured me the “dig team” would be out in the next day or two. Having now spent approximately 738 hours trying to contact you, I have finally spoken to a customer (1)
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Derek Scott (@DegsyScott) reported from Grangemouth, Scotland
@benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent
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Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland
God damn it @virginmedia, another day another outage. This is becoming a really really sick joke. Just because most people sleep at night doesn't mean others like me don't have work to do
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David Sandilands (@DNSandilands) reported from Falkirk, Scotland
@virginmedia Yeah but then I realised you can't use a 192.168.1.x network with the hub either 🙃 so sadly into modem mode it goes.
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Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland
@virginmedia Unfortunately no. I've spoken to multiple agents all day and an engineer is scheduled for tomorrow. If it isn't intermittent outage, it's a massive speed decrease (currently getting 50Mbps down/3Mbps up on a Gig1 line, usually 800Mbps down/55Mbps up)
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Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland
@virginmedia Is there any ETA on issue resolution?
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Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland
Come on @virginmedia, this is getting ridiculous now. Been without Internet for over 24hrs - ever since yesterday's maintenance at 9am. Still not got my Oomph unlimited data to help ease the pain either and no ETA on fix. This is beyond silly.
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iain mcmillan (@iainmcm1) reported from Glenochil Village, Scotland
One hour two minutes and got hung up thanks virgin media customer service is really 💩💩💩
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iain mcmillan (@iainmcm1) reported from Glenochil Village, Scotland
@izzwoz @virginmedia Its terrible service
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iain mcmillan (@iainmcm1) reported from Glenochil Village, Scotland
@virginmedia is there a problem with phone lines as been trying for one & half hoours to get through to speak to a person also if i press 1 it sends me text telling me to go online i want to cancel my contract so need to speak to a person
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Yvonne Harley 🤘🏻🎶☠️ (@YvonneGHarley) reported from Glenochil Village, Scotland
When you watch the status updates from @virginmedia and it goes past the planned resolution time - when working from home becomes a challenge- eta now tomorrow so that’ll have been nearly 30 hours with no service #workingfromhomechallenges
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Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland
Sorry folks for the very sudden end of stream, @virginmedia is doing works in my area and that means until 2024, every 4th of the month my inet will go down. Today and 2 days ago where exceptions to prepare for the works. Sorry folks!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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itsonlyme (@JoLockett11) reported
@virginmedia Frustrating is an understatement. We've had no tv or Internet since last night , now tge times changed to 11pm. Big difference from 2pm . Wish I could cancel that's for sure
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The Resistance ✊🏻✊🏽✊🏿 (@Ands14) reported
@virginmedia @NatGeoUK Before you promote your services, can you fix the issue in SN8 where I can’t access any of the apps on the Virgin Media TV site. This is the second day and I’m paying for half a service
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h (@fin62997) reported
@virginmedia our are outage says it’ll be fixed by 19th June 23:06 but when I call the phone line it says today at 23:06, which is correct?
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Mark (@MarkMarky222) reported
@virginmedia Thanks for the reply, it’s off more than it’s on these days and more annoyingly I pay extra for the extra speed. I’ve done all the turning on and turning off and reboots. There appears to be an issue in my area as it was the same last Friday.
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anya 🇵🇸 (@anyaxgrace) reported
@virginmedia Wifi down in my area again! this is zone 2 london and getting ridiculous at this point especially for 40 bloody pound a month
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Hoooperrrr (@Coopppperr) reported
@virginmedia Ye I have checked it, and it says 14.30, then now 19.00, this aside it's constantly dropping our, terrible
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spursporn (@spursporn) reported
@virginmedia internet issues in se London again !!!!!!
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Mark (@MarkMarky222) reported
@virginmedia over a 25 hour broadband and phone loss on 13/7 and now over 26 hours phone and broadband loss since around 3pm on 17/7. The app is constantly changing times as to when the issue will be resolved. Can o be contacted please?
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@proddychris97 (@chrisprodromou) reported
@virginmedia can never get to speak to anyone on phone , live chat bloke this morning was of no use . Can you respond to my DM please
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layte100 (@layte100) reported
@virginmedia I’ve had no service since Monday evening and have just got a text saying it won’t be fixed until the 24th. Over a week to fix a total loss of all services is shameful. I suspect the system that takes all my money each month wouldn’t be out of action for that long.