Virgin Media Outage Report in Glenochil Village, Clackmannanshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glenochil Village, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glenochil Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Glenochil Village, Clackmannanshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Falkirk, Larbert and Bonnybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk |
Internet | |
| Falkirk |
TV | |
| Falkirk |
TV | |
| Larbert |
Internet | |
| Bonnybridge |
Wi-fi | |
| Falkirk |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Glenochil Village, Scotland
Latest outage, problems and issue reports in Glenochil Village and nearby locations:
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Linda Hamilton
(@Lindsham1) reported
from
Whitecross, Scotland
Got Premier Sports for todays game through Virgin Media at £9.99 with the option to cancel after 30 days. 🇳🇬🇳🇬🇳🇬🇳🇬
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Gary Ivady
(@Haggischaser) reported
from
Falkirk, Scotland
@virginmedia I’ve just had a phone all from a call centre stating it was from virgin media. They were saying that I’m having issues with my internet speed and needed to turn on a computer or device to check my speeds. Is this something that your tech division door is it spam?
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Haggisking💙
(@Haggiskings) reported
from
Brightons, Scotland
@virginmedia Hi, is it normal for an agent to call to fix internet problems?I pressurised him on his lack of security, he said do you want good service or to cancel?Then hung up?It’s impossible to communicate with you as a corporate organisation so I’m hoping you tweet?
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Darren Ja-la-la-la-la-la-la-la-land
(@CountingSheep5) reported
from
Falkirk, Scotland
@virginmedia Currently at 374Mbps on wireless, so not the worst it's been. 943Mbps on wired.
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James
(@jamesblack1986) reported
from
Denny, Scotland
Delighted to see @virginmedia's internet is back to being a back of ****.
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Natasha Hayward
(@meeptastic9) reported
from
Falkirk, Scotland
@virginmedia I have used the virgin service to run test on line - so much that I’m unable to for the rest of the day. This is why I turned to another website to check and see if there were others having same issue. Which they were. My router restarted itself 5 times in 1 hour. Not right! :/
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Alan Kinloch
(@AlanKinloch) reported
from
Dollar, Scotland
@vmbusiness Not when you offer products you can’t then install, but take payment offer installation dates then cancel weeks later without any regard to the customer!
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Fiona Collie
(@tartan1314) reported
from
Bonnybridge, Scotland
@virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor
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Duncan MacColl
(@hungryduncs) reported
from
Grangemouth, Scotland
@virginmedia catch up not working ?
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Jillian Thomson
(@JillBile) reported
from
Haggs, Scotland
@virginmedia Hi I can't access @NetflixUK from my virgin box. Is there a problem with the app?
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✨
(@lisaJwatson_3) reported
from
Bo’ness, Scotland
@virginmedia No, only on certain channels (5 HD being the worst) there seems be a static interference. The box is very old so not sure if it is compatible anymore
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Dave Stone
(@Appolotech) reported
from
Stirling, Scotland
@virginmedia Stoping them should be automated. It’s more than just a casual annoyance. You caused additional stress in a very bad time, and all your staff denied the issue and made it worse. Automation isn’t an excuse for bad customer experience.
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Steve
(@steve2theizzO) reported
from
Falkirk, Scotland
What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm
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Shez
(@shehzadinho) reported
from
Brightons, Scotland
I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf
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Jillian Thomson
(@JillBile) reported
from
Haggs, Scotland
@virginmedia hi is there a problem with Netflix? I can't access it.
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Haggisking
(@Haggiskings) reported
from
Brightons, Scotland
@virginmedia you sent someone out to fix our leaky phone line. He used silicone and gunged up the wires - now we can’t call you to tell you he properly broke it with the repair... help....
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Gary Connor
(@connor_gary) reported
from
Dullatur, Scotland
@virginmedia @MartinSLewis I am trying to cancel my contract due to price hike. Contact number unavailable and up to 4 hour wait on chat. Plenty operators available when you cold call customers. Please sort out phone and chat response
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Darren Ja-la-la-la-la-la-la-la-land
(@CountingSheep5) reported
from
Falkirk, Scotland
@virginmedia And it's back down at just 16Mbps now. It happens intermittently.
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Jim Healy
(@jimhealy10) reported
from
Grangemouth, Scotland
@virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!
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Audrey Clark
(@Auds_Clark) reported
from
Bo’ness, Scotland
@virginmedia I have no internet. And your ‘help’ line says you’re closed due to Covid. So how do I resolve my issues??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Vaughan
(@Shelly_V_67) reported
@virginmedia We have since had an email saying someone will come out to set us up but we don’t need someone to set up as we are already a broadband customer and have al the equipment and we are still using this
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Bolu-T
(@BoluwatifeJones) reported
@virginmedia why is my internet not working?
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Jon
(@Jonisim) reported
@CrushingSouls8 @virginmedia @joffa81 TS5 down
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Josh C
(@jayjayceee) reported
@virginmedia my fibre broadband is down in TS16, your website says it's fine but judging by all the other tweets it's probably broken
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Emma Waddell
(@ekwaddell) reported
Anyone else just despair of @o2 and @virginmedia. customer service. Was in a good mood when I contacted o2 with a simple question - 5 departments later, with me getting angrier at every one, they hung up on me.
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Becca
(@BeccaAimee_) reported
@Gary_Swanston @vmbusiness @virginmedia Broadband’s down in TS19 too, residential
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𝙎𝙈𝙄𝙏𝙃𝙔
(@lufcsmithy1984) reported
@virginmedia Broadband down early this week!! Usually Friday!! Utter utter steamy dog **** of a service. Can't wait to **** you right off.
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Steve Roberts
(@SteveisRobot) reported
@virginmedia Can I use Netflix on a different device, meaning I’ll get login details? Can I hand pick Disney channel for the 6 months, any additional cost within 6 months? Does this include BTSport at no extra cost? Do I get the WiFi pods? And to confirm I’ll get 1130Mbps download speed? Thx
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Mark
(@thenuttyprof) reported
@virginmedia I really hate your wifi max service. Your pods are a pain and I don’t want to combine both my networks into 1, for one my phone drops video calls when swapping from 5ghz to 2.4ghz and 2 if not connected to 5ghz then my game streaming won’t work.
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Helen
(@EllJey) reported
@Gary_Swanston @vmbusiness @virginmedia TS postcode here and internet has been down for about 30 min!