Virgin Media Outage Report in Glenochil Village, Clackmannanshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Glenochil Village, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glenochil Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Glenochil Village, Clackmannanshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Falkirk, Bonnybridge, Larbert, Grangemouth and Denny.
City | Problem Type | Report Time |
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Wi-fi | ||
Internet | ||
Internet | ||
TV | ||
Wi-fi | ||
Internet |
Community Discussion
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Virgin Media Issues Reports Near Glenochil Village, Scotland
Latest outage, problems and issue reports in Glenochil Village and nearby locations:
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✨ (@lisaJwatson_3) reported from Bo’ness, Scotland
@virginmedia No, only on certain channels (5 HD being the worst) there seems be a static interference. The box is very old so not sure if it is compatible anymore
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Audrey Clark (@Auds_Clark) reported from Bo’ness, Scotland
@virginmedia I have no internet. And your ‘help’ line says you’re closed due to Covid. So how do I resolve my issues??
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Laura 💙 (@LaurzieJayx12) reported from Banknock, Scotland
I really don’t want to be going to Edinburgh tonight! Bad enough I’m gonna have to watch the game on the virgin media app on my phone, but it’s also bloody freezing 😭
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Shez (@shehzadinho) reported from Brightons, Scotland
I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf
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Duncan MacColl (@hungryduncs) reported from Grangemouth, Scotland
@virginmedia catch up not working ?
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Jillian Thomson (@JillBile) reported from Haggs, Scotland
@virginmedia hi is there a problem with Netflix? I can't access it.
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Dave Stone (@Appolotech) reported from Stirling, Scotland
@virginmedia Stoping them should be automated. It’s more than just a casual annoyance. You caused additional stress in a very bad time, and all your staff denied the issue and made it worse. Automation isn’t an excuse for bad customer experience.
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Jillian Thomson (@JillBile) reported from Haggs, Scotland
@virginmedia Hi I can't access @NetflixUK from my virgin box. Is there a problem with the app?
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Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported from Falkirk, Scotland
@virginmedia And it's back down at just 16Mbps now. It happens intermittently.
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Gary Ivady (@Haggischaser) reported from Falkirk, Scotland
@virginmedia I’ve just had a phone all from a call centre stating it was from virgin media. They were saying that I’m having issues with my internet speed and needed to turn on a computer or device to check my speeds. Is this something that your tech division door is it spam?
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Alan Kinloch (@AlanKinloch) reported from Dollar, Scotland
@vmbusiness Not when you offer products you can’t then install, but take payment offer installation dates then cancel weeks later without any regard to the customer!
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Haggisking (@Haggiskings) reported from Brightons, Scotland
@virginmedia you sent someone out to fix our leaky phone line. He used silicone and gunged up the wires - now we can’t call you to tell you he properly broke it with the repair... help....
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Yvonne Harley 🤘🏻🎶☠️ (@YvonneGHarley) reported from Glenochil Village, Scotland
When you watch the status updates from @virginmedia and it goes past the planned resolution time - when working from home becomes a challenge- eta now tomorrow so that’ll have been nearly 30 hours with no service #workingfromhomechallenges
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Linda Hamilton (@Lindsham1) reported from Whitecross, Scotland
Got Premier Sports for todays game through Virgin Media at £9.99 with the option to cancel after 30 days. 🇳🇬🇳🇬🇳🇬🇳🇬
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James (@jamesblack1986) reported from Denny, Scotland
Delighted to see @virginmedia's internet is back to being a back of ****.
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Gary Connor (@connor_gary) reported from Dullatur, Scotland
@virginmedia @MartinSLewis I am trying to cancel my contract due to price hike. Contact number unavailable and up to 4 hour wait on chat. Plenty operators available when you cold call customers. Please sort out phone and chat response
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Alf Kelly (@Keltique) reported from Banknock, Scotland
@virginmedia what is going on in the Falkirk District Maybe elsewhere? Channels are either completely missing or partially missing. C'mon we are paying. Fedup with problems with both TV and broadband problems with no explanation Having been with you from start Time to go ??
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Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland
Sorry folks for the very sudden end of stream, @virginmedia is doing works in my area and that means until 2024, every 4th of the month my inet will go down. Today and 2 days ago where exceptions to prepare for the works. Sorry folks!
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Haggisking💙 (@Haggiskings) reported from Brightons, Scotland
@virginmedia Hi, is it normal for an agent to call to fix internet problems?I pressurised him on his lack of security, he said do you want good service or to cancel?Then hung up?It’s impossible to communicate with you as a corporate organisation so I’m hoping you tweet?
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Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported from Falkirk, Scotland
@virginmedia Currently at 374Mbps on wireless, so not the worst it's been. 943Mbps on wired.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rich Keyte (@RichKeyte) reported
Tired of less than basic #superfast speeds on an apparent >200Mbps connection with @virginmedia and switching to equally terrible @O2 4G for minimally better speeds. Please stop mis-selling #internetspeed and do more to guarantee existing customers a reliable service.
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James (@j_hazzza) reported
@virginmedia You don’t help you lie, your customer service is disgusting.
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Ronmur (@crazyron2020) reported
@virginmedia When I phoned I was trying to reduce my package. No help at all. Virgin don't care about existing customers. Will be exploring my options in January. 👎👎👎
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Tony Parncutt (@TonyParncutt) reported
@virginmedia Am so disappointed. Have tried multiple times to get an engineer to attend and fix a problem with have with our broadband, only be told I don’t meet the criteria and to be unceremoniously cut off. Worst customer service ever.
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Neil JamesNige Evans (@NeilJamesNige) reported
@virginmedia Any chance of you acknowledging the complaint I made about being conned by one of you're representatives? Literally lied to, to get me to sign up?
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hughsie (@maxhugh67122584) reported
@virginmedia I havnt yet cos the hub and all the wiring are behind the Xmas tree .....il have to take it all down to run some tests or reset it all
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Manda. (@MissHarleeQuinn) reported
@virginmedia I know it's over 10 years old. I have explained previously that I think it's down to the age of the box. I have also used the text messaging service before and never received a reply. Thank you so much for your help though.
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BLUCHIP - DEVELOPMENT STUDIOS (@BLUCHIP_STUDIO) reported
@maxhugh67122584 @virginmedia Nah am not just outside Glasgow my self but been having nothing but issues with them took them to regulator erlier this year and won my case there had my old router replaced as it had bad electric him and sins installing the new one it's been nothing but issues WiFi cuts off
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Stephen Greenway (@Stephen85G) reported
@virginmedia I have just been asked to return a modem from a property I sold and vacated nearly a month ago. I have since moved out of the country. I never received a returns parcel prior to my departure. What exactly are you expecting me to do about it?
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Mark Chappell (@Chapsdrivel) reported
@virginmedia Please provide a correspondence address or email for customer services - I wish to make a complaint and do not have the time or the will to continue to deal with you over the phone or by online chat.