Virgin Media Outage Report in Glenochil Village, Clackmannanshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glenochil Village, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glenochil Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Glenochil Village, Clackmannanshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Larbert, Falkirk, Bonnybridge, Alloa, Grangemouth, Bo’ness and Denny.
| City | Problem Type | Report Time |
|---|---|---|
 Larbert |
Phone | |
| Falkirk |
Internet | |
| Larbert |
Wi-fi | |
| Bonnybridge |
Internet | |
| Alloa |
TV | |
| Falkirk |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Glenochil Village, Scotland
Latest outage, problems and issue reports in Glenochil Village and nearby locations:
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Laura 💙
(@LaurzieJayx12) reported
from
Banknock, Scotland
I really don’t want to be going to Edinburgh tonight! Bad enough I’m gonna have to watch the game on the virgin media app on my phone, but it’s also bloody freezing 😭
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
Come on @virginmedia, this is getting ridiculous now. Been without Internet for over 24hrs - ever since yesterday's maintenance at 9am. Still not got my Oomph unlimited data to help ease the pain either and no ETA on fix. This is beyond silly.
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✨
(@lisaJwatson_3) reported
from
Bo’ness, Scotland
@virginmedia No, only on certain channels (5 HD being the worst) there seems be a static interference. The box is very old so not sure if it is compatible anymore
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
Sorry folks for the very sudden end of stream, @virginmedia is doing works in my area and that means until 2024, every 4th of the month my inet will go down. Today and 2 days ago where exceptions to prepare for the works. Sorry folks!
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Darren Ja-la-la-la-la-la-la-la-land
(@CountingSheep5) reported
from
Falkirk, Scotland
@virginmedia And it's back down at just 16Mbps now. It happens intermittently.
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David Sandilands
(@DNSandilands) reported
from
Falkirk, Scotland
@virginmedia Yeah but then I realised you can't use a 192.168.1.x network with the hub either 🙃 so sadly into modem mode it goes.
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
@virginmedia Is there any ETA on issue resolution?
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
God damn it @virginmedia, another day another outage. This is becoming a really really sick joke. Just because most people sleep at night doesn't mean others like me don't have work to do
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Darren Ja-la-la-la-la-la-la-la-land
(@CountingSheep5) reported
from
Falkirk, Scotland
@virginmedia Currently at 374Mbps on wireless, so not the worst it's been. 943Mbps on wired.
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Gary Ivady
(@Haggischaser) reported
from
Falkirk, Scotland
@virginmedia I’ve just had a phone all from a call centre stating it was from virgin media. They were saying that I’m having issues with my internet speed and needed to turn on a computer or device to check my speeds. Is this something that your tech division door is it spam?
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
@virginmedia Unfortunately no. I've spoken to multiple agents all day and an engineer is scheduled for tomorrow. If it isn't intermittent outage, it's a massive speed decrease (currently getting 50Mbps down/3Mbps up on a Gig1 line, usually 800Mbps down/55Mbps up)
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iain mcmillan
(@iainmcm1) reported
from
Glenochil Village, Scotland
@virginmedia is there a problem with phone lines as been trying for one & half hoours to get through to speak to a person also if i press 1 it sends me text telling me to go online i want to cancel my contract so need to speak to a person
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Haggisking💙
(@Haggiskings) reported
from
Brightons, Scotland
@virginmedia Hi, is it normal for an agent to call to fix internet problems?I pressurised him on his lack of security, he said do you want good service or to cancel?Then hung up?It’s impossible to communicate with you as a corporate organisation so I’m hoping you tweet?
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Gary Connor
(@connor_gary) reported
from
Dullatur, Scotland
@virginmedia @MartinSLewis I am trying to cancel my contract due to price hike. Contact number unavailable and up to 4 hour wait on chat. Plenty operators available when you cold call customers. Please sort out phone and chat response
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Alan Kinloch
(@AlanKinloch) reported
from
Dollar, Scotland
@vmbusiness Not when you offer products you can’t then install, but take payment offer installation dates then cancel weeks later without any regard to the customer!
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iain mcmillan
(@iainmcm1) reported
from
Glenochil Village, Scotland
@izzwoz @virginmedia Its terrible service
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Linda Hamilton
(@Lindsham1) reported
from
Whitecross, Scotland
Got Premier Sports for todays game through Virgin Media at £9.99 with the option to cancel after 30 days. 🇳🇬🇳🇬🇳🇬🇳🇬
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Yvonne Harley 🤘🏻🎶☠️
(@YvonneGHarley) reported
from
Glenochil Village, Scotland
When you watch the status updates from @virginmedia and it goes past the planned resolution time - when working from home becomes a challenge- eta now tomorrow so that’ll have been nearly 30 hours with no service #workingfromhomechallenges
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Alf Kelly
(@Keltique) reported
from
Banknock, Scotland
@virginmedia what is going on in the Falkirk District Maybe elsewhere? Channels are either completely missing or partially missing. C'mon we are paying. Fedup with problems with both TV and broadband problems with no explanation Having been with you from start Time to go ??
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iain mcmillan
(@iainmcm1) reported
from
Glenochil Village, Scotland
One hour two minutes and got hung up thanks virgin media customer service is really 💩💩💩
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Connor
(@Remzy11_) reported
@virginmedia Bruh it’s been like this for months and you always say it’s due to “traffic”. Fix your **** or we all just gonna switch, I don’t pay this much money for the “best package” just to disconnect daily and lose the ability to do my work. Clowns
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J M Pearce
(@JamesMattPearc1) reported
@virginmedia Wifi strength of signal is awful, having to reset box everyday so everything reconnects…been happening everyday for last month.
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Joshua
(@Joshua50227705) reported
@virginmedia @IanPRSNorthwest is there an email address for your CEO? If not what is the highest in command I can receive an email for? Your customer service is disgraceful.
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Lee Ramsay
(@TheLeeRamsay) reported
@virginmedia I am not confident the service lesson would have done this today. (By the way my app still says there isn’t a problem with my service). Can you check that it has been registered. It stopped working on Wednesday.
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Kelly Ward ( was Collins )
(@kelly1latorre) reported
@virginmedia Was talking to someone on line but they not got back to me so still so not know how to resolve this issue as they have not answered my questions for way forward
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Robyn Jankel
(@RobynJankel) reported
Hi @virginmedia, how do I book an(other) engineer to come out to my flat which has had no internet now for 10 days? Calling customer services gives a recorded msg saying you're dealing with the issue, but I don't believe it's an area thing. You're building up the debt...
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John Paterson
(@Livingstone204) reported
@virginmedia Tried the WhatsApp number with the same outcome “call the 0345… number”. I’ve already spoken to the fault team and getting nowhere. Even the retention team put me back to the fault team. I’m not sure whether Virginmedia can provide the service I need
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donald duodu
(@DonaldKDuodu) reported
@virginmedia I’m very disappointed in your business service . I’ve cancelled my sky broadband and now I have now service. None of the systems have internet and I spend hours on the phone with no solutions. I am going to cancel definitely!
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Ross Gaylor
(@rossg17) reported
@virginmedia No,it’s seems to be being treated as a new connection which clearly it isn’t. It’s really not good enough but nobody has answers. Can you help escalate this?
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rissab89
(@Lerissab89) reported
@virginmedia Yes I was advised that virgin would take over the line from previous internet provider and so I wouldn't need to cancel as it would do it when you take over and then I was told I will get credited the amount I've had to pay and just passed from pillow to post no one helping