Virgin Media Outage Report in Glenochil Village, Clackmannanshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Glenochil Village, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glenochil Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Glenochil Village, Clackmannanshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Falkirk, Bonnybridge, Grangemouth, Linlithgow, Larbert and Bo’ness.
City | Problem Type | Report Time |
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Wi-fi | ||
Internet | ||
Internet | ||
TV | ||
TV |
Community Discussion
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Virgin Media Issues Reports Near Glenochil Village, Scotland
Latest outage, problems and issue reports in Glenochil Village and nearby locations:
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Gary Ivady (@Haggischaser) reported from Falkirk, Scotland
@virginmedia I’ve just had a phone all from a call centre stating it was from virgin media. They were saying that I’m having issues with my internet speed and needed to turn on a computer or device to check my speeds. Is this something that your tech division door is it spam?
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Natasha Hayward (@meeptastic9) reported from Falkirk, Scotland
@virginmedia I have used the virgin service to run test on line - so much that I’m unable to for the rest of the day. This is why I turned to another website to check and see if there were others having same issue. Which they were. My router restarted itself 5 times in 1 hour. Not right! :/
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Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported from Falkirk, Scotland
@virginmedia And it's back down at just 16Mbps now. It happens intermittently.
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Jim Healy (@jimhealy10) reported from Grangemouth, Scotland
@virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!
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Duncan MacColl (@hungryduncs) reported from Grangemouth, Scotland
@virginmedia catch up not working ?
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Gary Connor (@connor_gary) reported from Dullatur, Scotland
@virginmedia @MartinSLewis I am trying to cancel my contract due to price hike. Contact number unavailable and up to 4 hour wait on chat. Plenty operators available when you cold call customers. Please sort out phone and chat response
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Haggisking (@Haggiskings) reported from Brightons, Scotland
@virginmedia you sent someone out to fix our leaky phone line. He used silicone and gunged up the wires - now we can’t call you to tell you he properly broke it with the repair... help....
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✨ (@lisaJwatson_3) reported from Bo’ness, Scotland
@virginmedia No, only on certain channels (5 HD being the worst) there seems be a static interference. The box is very old so not sure if it is compatible anymore
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Dave Stone (@Appolotech) reported from Stirling, Scotland
@virginmedia Stoping them should be automated. It’s more than just a casual annoyance. You caused additional stress in a very bad time, and all your staff denied the issue and made it worse. Automation isn’t an excuse for bad customer experience.
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Jillian Thomson (@JillBile) reported from Haggs, Scotland
@virginmedia hi is there a problem with Netflix? I can't access it.
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Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported from Falkirk, Scotland
@virginmedia Currently at 374Mbps on wireless, so not the worst it's been. 943Mbps on wired.
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Stuart 🏴 (@StuartSned) reported from Bo’ness, Scotland
@virginmedia what is going on with email accounts. I’m down!!
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Steve (@steve2theizzO) reported from Falkirk, Scotland
What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm
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Jillian Thomson (@JillBile) reported from Haggs, Scotland
@virginmedia Hi I can't access @NetflixUK from my virgin box. Is there a problem with the app?
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Audrey Clark (@Auds_Clark) reported from Bo’ness, Scotland
@virginmedia I have no internet. And your ‘help’ line says you’re closed due to Covid. So how do I resolve my issues??
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Rae 🐨 (@rae_rae_95) reported from Falkirk, Scotland
Virgin Media wifi is down again. 4 days running 🙃
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Linda Hamilton (@Lindsham1) reported from Whitecross, Scotland
Got Premier Sports for todays game through Virgin Media at £9.99 with the option to cancel after 30 days. 🇳🇬🇳🇬🇳🇬🇳🇬
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Fiona Collie (@tartan1314) reported from Bonnybridge, Scotland
@virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor
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James (@jamesblack1986) reported from Denny, Scotland
Delighted to see @virginmedia's internet is back to being a back of ****.
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Shez (@shehzadinho) reported from Brightons, Scotland
I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Natalie Harman (@natalie_harman) reported
Your service is horrific @virginmedia - the only way I can seem to communicate with you is via Twitter. I want OUT of this contract now due to the inconsistent service and the lack of customer service - how do I do that?
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Subhendu Dey (@subhendudey) reported
@virginmedia All big talks and have bunch of idiots around the world as call center Exec... Who present themselves as MJ, AB and speaks like machine.... "Sorry can't help now as work is going on in your area" Tired of virgin media. They used to be so good once upon a time.
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Javier Plaza (@susokazim) reported
@raulicoblantons @virginmedia Different countries, same experiences with network companies...
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Dan Conn (@danjconn) reported
Now still paying for the service so that my ex doesn't cut off, all because internally @virginmedia can't actually talk to their own internal departments, not actually be able to raise a complaint for someone to look into. Some. Three. Months. Later.
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MIAHFX (@M14HFX) reported
@virginmedia it not the 1st time bad experience 5times in last 3months! Virgin is quick to take DD but 4month later i may get my money back! The service you lot provide is piss Poor. No one even responds to complaints via phone call, email & on twitter its all excuses case ref 0503212026 ...
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Adrian Lomas (@adrianlomas) reported
@virginmedia Services installed for years. Cable broken outside. First guys said couldn’t blow the cable. Second guys came said they could, third guys not yet arrived to connect it .
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Betsalel (@Betsalel3) reported
@JimBrowning11 @virginmedia @KolkataPolice Bloody he’ll that’s actually smart cos everyone’s internet sucks
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Jenny murray (@jenflorist) reported
@virginmedia is there issues in eh16?
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stephen (@bondyloneranger) reported
@virginmedia Complaint was supposedly raised on Tuesday my wife was advised call back with 24hrs no call back. She has now emailed the CEO
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Dan Conn (@danjconn) reported
Now still paying for the service so that my ex doesn't get cut off, all because internally @virginmedia can't actually talk to their own internal departments and allow the service to be transferred. Some. Three. Months. Later.