Virgin Media Outage Report in Dullatur, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dullatur, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dullatur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Dullatur, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Uddingston, Larbert, Cumbernauld, Coatbridge, Bellshill, Bonnybridge, Airdrie, Denny, Grangemouth and Shotts.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Total Blackout | ||
Total Blackout | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dullatur, Scotland
Latest outage, problems and issue reports in Dullatur and nearby locations:
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Julie M 😇😹😷🌈 (@jools2009) reported from Glasgow, Scotland
@virginmedia Yes there was a refund put through on Monday to clear it as it was your error charging him for full price when he had a deal! It shouldn’t take 4 days to push a button. I’m going to make another complaint. The upset your company has caused it ridiculous.
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Gillian Cruden Kelly (@gilkes1975) reported from Bishopbriggs, Scotland
@virginmedia can you help me I am constantly getting an error message ‘ops something went wrong’ when trying to view recorded programmes?
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Gareth King (@evilgareth) reported from Glasgow, Scotland
@virginmedia The fix time has twice slipped.. it's "not ideal" that we are trying to work offline as a teacher & Citizens Advice Bureau manager (in addition to offline homeschooling now too) #virginmediadown #homeschooling
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Julie M 😇😹😷🌈 (@jools2009) reported from Glasgow, Scotland
@virginmedia He has been cut off because of an outstanding payment which he does not owe and should have been removed. I’ve had to phone so many times and it hasn’t been fixed. I was told there would be no more issues now he’s been cut off!!!
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Gary Connor (@connor_gary) reported from Dullatur, Scotland
@virginmedia @MartinSLewis I am trying to cancel my contract due to price hike. Contact number unavailable and up to 4 hour wait on chat. Plenty operators available when you cold call customers. Please sort out phone and chat response
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Conor Burns (@ConorBurns67) reported from Coatbridge, Scotland
@virginmedia Both not working
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Jonathan Abourbih (@jonzo1) reported from Glasgow, Scotland
@virginmedia my internet has stopped working a few minutes ago. Any network issues in South Glasgow?
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Gareth King (@evilgareth) reported from Glasgow, Scotland
Hey @virginmedia any clues when our broadband will be back? Slipped fix time twice & the other services (phone, TV) work... Unlike myself, partner & kids who can't as we've been offline all day now
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Conor Burns (@ConorBurns67) reported from Coatbridge, Scotland
@virginmedia Wifi still not working. Been down for about 4 days now. Ended up unplugging our superhub 2 and plugging in the superhub 3 which was sent out a while back. Still not working though
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ryan (@ryang23_) reported from Glasgow, Scotland
@virginmedia why’s the Internet down?
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Rachel ♥ (@XRachelRoss) reported from Kirkintilloch, Scotland
@virginmedia Great help. After 3 days of texting with people for help I’ve been told to phone up to resolve. Your departments are a mess & the times I have to wait for YOU to fix YOUR mistakes are a joke.
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Paul Craig (@paulyboy1888) reported from Glasgow, Scotland
@Maca34938981 @virginmedia Definitely, when mine is down my catch-up on my tv box and everything is down, is crazy how much we rely on broadband now, no Netflix nothing
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ryan (@ryang23_) reported from Glasgow, Scotland
@virginmedia any updates on the internet being down g51
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Douglas lindsay (@Doug1tux1) reported from Glasgow, Scotland
@virginmedia you should tell your Indian call handlers who are cold calling old customers not to shout at them for not being with virgin media, it’s just rude.
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Cakes By Kinane (@CakesByKinane) reported from Glasgow, Scotland
@virginmedia Signal keeps dropping and poor range.
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Gareth King (@evilgareth) reported from Glasgow, Scotland
@virginmedia That's the issue. The status bit on the site doesn't get updates...
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Rachel ♥ (@XRachelRoss) reported from Kirkintilloch, Scotland
Complaint raised with @virginmedia on the 17th of December when my bill was produced (for more than double what it should be) and still haven’t heard anything yet they managed to take the incorrect payment. Shocking service.
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Cakes By Kinane (@CakesByKinane) reported from Glasgow, Scotland
@virginmedia No, no known issues!
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Julie M 😇😹😷🌈 (@jools2009) reported from Glasgow, Scotland
@virginmedia I’m through to someone now. But we’re definitely cancelling. The service on this matter has been severely lacking since set up in September and to be frank we can get him a better package with Sky.
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Paul Craig (@paulyboy1888) reported from Glasgow, Scotland
@Maca34938981 @virginmedia Mine has been fine all day, it’s broke into area codes not postcodes, your area must be down, I’m ok in penilee
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Emmurder (@Emmurder) reported
@virginmedia I left virgin media back in October as I moved address and the service was not provided at my new address. I paid my final bill in full (and have email proof of doing so) but in my credit report Virgin have put a £68 bill on my credit. Why is this?
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metoyou123 (@metoyou123) reported
@virginmedia im disgusted with your poor service. my elderly parents phone line is not working still and your engineer Leonard was meant to open a new call , also a manager was meant to be calling me back last Weds I’m still waiting , I want a call back from a manager ASAP
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jodie (@jodie96114296) reported
@virginmedia And no I expect someone to contact me as this is an on going issue and isn’t good enough for what I pay I’m seriously considering leaving virgin you are’s so bad
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Naomi Hather (@naomihather) reported
@virginmedia My internet speeds are rubbish, this has been going on for a long time and I have been unable to get into contact with anyone. The internet keeps losing connection and very slow speeds. I have tried rebooting the hub and checking all the connections with no luck.
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Richard Spitz (@raspitz) reported
@virginmedia I'm on a web chat having to type everything out - it's painfully slow. Can someone please call me?
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jodie (@jodie96114296) reported
@virginmedia Exactly my point disgusting customer service
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D_ROX_7 (@D_ROX_7) reported
@virginmedia You never assist me. You're the worst customer service company out there. Sorry, but it's true.
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Haaris Sheikh (@haarissheikh) reported
@VirginMediaIE everything takes 24-48 hrs with virgin media. Standard responses. (1) reboot (2) wait at least an hour to speak to someone (3) send it to provisioning team (4) send new hardware. Can’t you just not get things to work??? Never a definite answer from you!! @leesonl
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Dan Weeks (@danechip) reported
@virginmedia Please can I win a call back from customer services without call being dropped? Account 718258117. Your Welcome.
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Giles White (@gdgwhite) reported
@virginmedia 31 days after making an official complaint, not a word from #VirginMedia - you still have the £99 you took from my account, which your customer ‘services’ twice assure me would be returned; I still have an unconnected box.