Virgin Media Outage Report in Dullatur, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dullatur, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dullatur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Dullatur, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Uddingston, Larbert, Cumbernauld, Coatbridge, Bellshill, Bonnybridge, Airdrie, Denny, Grangemouth and Shotts.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Internet | ||
Internet | ||
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dullatur, Scotland
Latest outage, problems and issue reports in Dullatur and nearby locations:
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Ally W R (@allyrose77) reported from Glasgow, Scotland
Despite @virginmedia increasing it's prices they continue to disrespect customers. We have had no broadband for 2 whole days, no response. I have been on the their website asking for help to enable me to work during a pandemic, nothing helpful. One the phone for 45 mins and????
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Steve (@steve2theizzO) reported from Falkirk, Scotland
What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm
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lisa buik (@LBuik) reported from Glasgow, Scotland
@virginmedia how can I speak to someone I gave major issue with internet connection #maybetimetomove
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Screebs69 (@screebs69) reported from Thornliebank, Scotland
@Sandy_McK @Virgin @virginmedia Download sky sports app and at the login page, there’s a virgin UK icon to log in. (Using virgin name and password) Certainly used to be able to watch it that way.
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Fraz🍓🏴🇪🇺🎗 (@FraserWilson95) reported from Glasgow, Scotland
My @virginmedia internet service is now down for the third consecutive day in Glasgow and yet again I’m having to tether to my phone’s data to be able to work from home. This is woeful service when so many are working from home relying on their internet - get it sorted!!!
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Ally W R (@allyrose77) reported from Glasgow, Scotland
@virginmedia ok virgin I have had no service all day, I can't get through to you. I need broadband for work what are you doing about this, your customer service is a shambles so far.
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Screebs69 (@screebs69) reported from Thornliebank, Scotland
@Sandy_McK @Virgin @virginmedia Login page appears when you click on live TV
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Fork handles (@ouigee) reported from Thornliebank, Scotland
@virginmedia can’t get through to anyone. How do I cancel my direct debit? You’ve totally screwed up before you’ve even installed
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Ally W R (@allyrose77) reported from Glasgow, Scotland
It appears @virginmedia can't communicate with it's customers. Perhaps @Ofcom and @BBCWatchdog would like to investigate how their inability to provide customer service is affecting customers ability to work during a pandemic.
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Charlene Durham (@chaz1510) reported from Bishopbriggs, Scotland
@virginmedia 50 mins and counting Iv been in a queue to get through to customer services! This is what I want on a Friday night 👌🏼 ....still waiting
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Andrew Montguire (@AMontguire) reported from Glasgow, Scotland
@virginmedia Need help with my account now being charged more for the same services
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Madeleine Black (@madblack65) reported from Glasgow, Scotland
@Interestedpty @virginmedia Who should I change to that actually gives a good service? 🤔🤔
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Yvonne McAnenay Devlin (@YvonneDevlin2) reported from Glasgow, Scotland
@virginmedia area 28 no service how long until it’s up and running please
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Michael Barnett (@MichaelBarnet18) reported from Glasgow, Scotland
@virginmedia hey there, I can’t pick up any emails tonight. Is there a problem in the Glasgow area? Thanks, Michael
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Pulse Breakfast Show (@pulse_breakfast) reported from Glasgow, Scotland
Once again @virginmedia broadband down again its happening far too often these days might need to look at another supplier!
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Charlene Durham (@chaz1510) reported from Bishopbriggs, Scotland
@eastbelfastgirl @virginmedia How bad is that! Honestly I appreciate staff are working from home but they are quick taking your money!
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Andrew Montguire (@AMontguire) reported from Glasgow, Scotland
@virginmedia Need help with my account can someone from VM actually help me out as every time I phone I always get put on hold then hung up on !
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Madeleine Black (@madblack65) reported from Glasgow, Scotland
Unbelievablely poor customer service from @virginmedia Was waiting on phone for ages and spoke with me to be told my husband has to come home from work to deal with it!!! Day 2 no WiFi and I’m working from home and daughter finishing masters online 😤😤😤
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thecontrarian (@Larousse1968) reported from Glasgow, Scotland
@virginmedia can you tell me how to contact customer services please
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Ally W R (@allyrose77) reported from Glasgow, Scotland
@virginmedia no broadband for the second day. No information or customer service. People have to work you know.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Wren (@WORGANN) reported
@virginmedia We called them and, although the call handler was nice, we were basically told we’re too new a customer to send an engineer or any replacement equipment and to continue to monitor it for another week. They tried to reboot their end, but it’s still dropping.
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Vader Darth Vader ⚈ (@1amyourfather) reported
@VMO2News @virginmedia Not aloud to access the cheap online offers as an existing customer even after the contract expires this month and rejoined next day advised could invoke connection fee, even been down the disconnection dept line to get a better deal still can't match online price now a tv
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Haley Kelly (@haleyakelly) reported
@virginmedia Is there anyway to actually talk to a real person? I am fed up with this company. I have an issue that needs resolving. Help pages don’t help & I don’t have 3hrs for a live chat conversation.
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Acuharmony-UK (@AcuharmonyUK) reported
@virginmedia They did everything they could, that's why they changed the Sim card to see if it made a difference. It looks as if it's just the change in Network to O2 as my other Sim (Plusnet on EE) is working perfectly, I can make and receive calls again with that Sim.
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Graham Smith (@GrahamS34572082) reported
@virginmedia Please can someone assist me with this issue because i dont know where else to turn
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Hazel👽 (@hazelletters) reported
@virginmedia @NatGeoUK yes but your internet service isn't
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S a r a h (@omfgitswinnie) reported
@virginmedia They would only offer £79 for parts of the package or £136 for the whole package, which isn't fair as we ARE NEW customers and were never given any other options when signing up on the doorstep. We've also had non stop issues with wrong info on contracts etc so very frustrating.
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Matthew (@mneilan12) reported
@virginmedia can we get peacock streaming service on virgin tv ?
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Ani Varghese (@AniVarghese7) reported
@virginmedia Have been waiting for a internet service for months now with no help.
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ingolwhite (@ingolwhite) reported
@virginmedia No I’m only about 6 months in. I got an email for an offer to double broadband speeds for extra £6 a month but never heard back. I suspect it’s related to that?