Virgin Media Outage Report in Dullatur, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dullatur, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dullatur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Dullatur, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Falkirk, Glasgow, Uddingston, Larbert, Cumbernauld, Coatbridge, Bellshill, Bonnybridge, Airdrie, Denny, Grangemouth and Shotts.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Falkirk |
Total Blackout | |
| Falkirk |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dullatur, Scotland
Latest outage, problems and issue reports in Dullatur and nearby locations:
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Stuart O'Kane
(@discostu67) reported
from
Glasgow, Scotland
@virginmedia It tells me there is a problem with my tv service which is working fine and my broadband is ok which it is not, this has been going on for weeks now
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@ramfrancisuk @robmckenzieuk @virginmedia Well this is a new business install... The lack of why there is a problem is the infuriating part. More so, I've taken two days out of my holiday to be there for their install engineers.
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anne collins
(@Perdita21) reported
from
Glasgow, Scotland
@virginmedia help Virgin Media. Broadband in Glasgow G129UE down for 2nd Day. No text updates. 2 calls to India useless. I will be leaving if this is your idea of customer care!
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Britteny Gibson (Cox)
(@BrittenyCox) reported
from
Glasgow, Scotland
@virginmedia We don’t have a home phone hooked up. So If I phone, I’ll be charged on my mobile. Can I please have the contact details of the complaints department. It’s unacceptable that Virgin thinks its okay to let their customers go without service for several hours.
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anne collins
(@Perdita21) reported
from
Glasgow, Scotland
@virginmedia Yes. I was assured that it would be fixed by 9.20 this morning after dealing with support from abroad that took 20 mins. Tried again 7 hours later and same result.
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@ramfrancisuk @virginmedia That’s what I am thinking… they are placing a business package in a residential area… I’m giving them the option to just cancel everything and let me move on… but we’ll see what unfolds…
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@ramfrancisuk I’m told there is a fault….. but no idea what type of fault….. Oh well, back to work today after 2 weeks off, crap weather throughout, now got a cracked wisdom tooth I think, and no update from @virginmedia on my business install… I’ll change my name to MARVIN I think…
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@virginmedia help please I tweet in twice now REPLY
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@vmbusinesshelp @virginmedia New cable installed on Monday, still no service. Being told that they checked this with the internal team and advised that the national hit issue is still outstanding… I am seriously considering cancelling before this becomes even worse!!
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Decdoc
(@Newlandsdoc) reported
from
Glasgow, Scotland
@virginmedia Broadband service becoming a complete joke. Cutting out all the time. Impossible to get any work done. £100 a month 🤬
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🏴David🏴
(@dtr1984) reported
from
Glasgow, Scotland
@virginmedia what's the deal with the skysports f1 hd channel , it's not working
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rachael
(@rchlcrns) reported
from
Glasgow, Scotland
@Melfyx @virginmedia They are truly thee worst WiFi company in the whole world I loathe them
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Chrisy
(@cmuir1611) reported
from
Kirkintilloch, Scotland
@MarcJWallace @virginmedia Aye it's stupid how it ends up being such a simple thing in the end. :@(8) is an understatement
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@ramfrancisuk @virginmedia It's the completed lack of information that starts to irritate me. If they expect me to pay £61 a month and out of that month not get 100% service then I'll not be happy in any shape or form.
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@ramfrancisuk @robmckenzieuk @virginmedia Even posting online, you get nothing back from them, unlike many other companies whose customer care team swoop in and help. Off this is the way the business users are handled....
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Nanook🐶
(@bazer100) reported
from
Cumbernauld, Scotland
@virginmedia broadband off again this morning, Bill's going up, service keeps going down. Improvements needed or change is on the horizon
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Britteny Gibson (Cox)
(@BrittenyCox) reported
from
Glasgow, Scotland
@virginmedia Sorry, I can say for certain regarding wired as I don’t have an ethernet cable to test but wireless is constantly down - usually a few times a day signal completely stops.
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@robmckenzieuk @ramfrancisuk Well…. I’m finding out the hard way that @virginmedia are extremely slow in getting me up and running with a new business installation. On to day three after install, with it not working…
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Britteny Gibson (Cox)
(@BrittenyCox) reported
from
Glasgow, Scotland
@virginmedia Yes and checked service it nothing is listed. Rebooted the router twice.
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@virginmedia This is a new installation, and I was told the thing would be operation on Monday 10th after cable installed. I was then told, there is a system problem with Virgin… so I’m a week down the road and no further forward.. Frustrating with no details on why this is happening to me.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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james wales
(@swalesuk01) reported
@virginmedia Can you promise that if I was to call I won't get bombarded with trying to keep my package. As at the moment the service I am receiving is making me tempted to just cancel and go elsewhere
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Jake Crow
(@jakegcrow) reported
@EE Why are you advising everyone who is affected by this outage they can use wifi calling? I can't and it dropped out the moment your services dropped out at around 13:10 today!! My wifi is fine and all in the green via Virgin Media. Check your facts!
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Gavin Piper
(@bagpipes16) reported
@virginmedia the service checker doesnt ever show anything up or are you talking about something else?
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Amber Williams
(@a_williams_v) reported
@Steve_Bingham92 @virginmedia This reminds me of when I tried to cancel Talk Talk broadband. Absolute nightmare.
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Paradise Decay 🥽
(@ParadiseDecay) reported
@virginmedia I am on wired and my wife and kids have the same issue with wifi.
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H
(@Hsourz) reported
@virginmedia Do you, as a customer services representative, have any authority to actually take positive action on behalf of your customers?
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Alex Sherman
(@Alexjsherman) reported
@virginmedia I have posted on there and looks at some threads regarding this issue. Apparently Virgin are aware of it and have been for atleast 3 months no resolution. So currently paying for services I'm not recieving?If Virgin cannot uphold their end of the contract cancel it Free of charge
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Laurielindsay
(@Lauriel09414480) reported
@Michebar3 @virginmedia @Wimbledon Have had ongoing issues since March...no other way to contact them...2x60min conversations to cancel...then received bill from debt agency for £150 for service i cancelled in march
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Joseph McLoughlin
(@JosephUibh) reported
@gerardconway82 @PracKapital @DaveyDonn What's the pay like in Virgin Media relative to RTE? I think building up a social media following is to give themselves a larger profile - presumably with the intent to monetise this down the line. This diverts time and focus away from journalism and more towards actavism.
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Cece
(@theececee) reported
@virginmedia Ok, they’re sending out an engineer next Tuesday. Am I expected to wait until then for a possible fix? I say possible because even he couldn’t assure me that they would be able to fix it. I WFH every day, I can’t tether data until then