Virgin Media Outage Report in Grangemouth, Falkirk, Scotland
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The latest reports from users having issues in Grangemouth come from postal codes FK3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Grangemouth, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grangemouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Grangemouth, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Airdrie, Cumbernauld, Falkirk, Bathgate, Livingston, Dunfermline, Linlithgow, Bonnybridge, Larbert, Bo’ness, Grangemouth, Coatbridge, Denny, Broxburn and Alloa.
| City | Problem Type | Report Time |
|---|---|---|
 Airdrie |
TV | |
| Cumbernauld |
Wi-fi | |
| Falkirk |
TV | |
| Bathgate |
TV | |
| Falkirk |
TV | |
| Livingston |
TV |
Community Discussion
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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Grangemouth, Scotland
Latest outage, problems and issue reports in Grangemouth and nearby locations:
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#YesScots Prisoner X Scotland Just Another Human
(@WYesscots) reported
from
Airdrie, Scotland
@tristanpw1 @virginmedia @RishiSunak By dipping into One's personal wealth of £700++ million accrued by robbing the ordinary poor blind & the odd global financial crash or one's O/s Tax haven accounts imho like me Tory m8s.
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Louise Hamilton
(@louham74) reported
from
Grangemouth, Scotland
@virginmedia your customer service is shocking! A sure way to loose customers 🤬🤬🤬
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FD
(@F_Dev1888) reported
from
Falkirk, Scotland
@virginmedia They said credit will be applied but can’t do it just now as the system is down. 🤔 @Ofcom
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Derek Scott
(@DegsyScott) reported
from
Grangemouth, Scotland
@benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent
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kat
(@lady_kat14) reported
from
Blackburn, Scotland
@marieclarkg12 @virginmedia One of our friends had a real problem with them, they gave him the run around for weeks 😡
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Mark Taylor
(@marktaylor73) reported
from
Bathgate, Scotland
@virginmedia twice now appointment for line pull has been scheduled and twice now there’s been no engineer. Move of service to new house required , now being told 10th November, not acceptable.
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Louise Hamilton
(@louham74) reported
from
Grangemouth, Scotland
@virginmedia I just phoned again and was told they cannot order for me. So close to just cancelling this shoddy service 🤬
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Laura Barbour
(@dreamingisfree) reported
from
Bo’ness, Scotland
service agent who tells me an appointment is scheduled for the 15th November. Shall I laugh or scream? 7 weeks with no WiFi? @virginmedia (2)
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
God damn it @virginmedia, another day another outage. This is becoming a really really sick joke. Just because most people sleep at night doesn't mean others like me don't have work to do
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Lord Galoot
(@pumphysaysNO) reported
from
Broxburn, Scotland
@virginmedia i havent had tv for 5 days now, technician was meant to call yesterday or 8am this morning, no call, any chance of getting a service i pay for
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Scottish
(@Scottish720) reported
from
Skinflats, Scotland
@virginmedia I don’t know how you can send out a letter that says our prices are going up but won’t effect you till the end of the of your current price fix /contact then we called up to enquire about it to find out it would actually go up in may absolutely ridiculous
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David Sandilands
(@DNSandilands) reported
from
Falkirk, Scotland
@virginmedia Yeah but then I realised you can't use a 192.168.1.x network with the hub either 🙃 so sadly into modem mode it goes.
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Ian MacQuarrie
(@MekQuarrie) reported
from
Cumbernauld, Scotland
Anyone else experiencing terrible broadband with @virginmedia right now? Getting into a second week now... 🤷
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Gallagher D
(@Jockthrax) reported
from
Airdrie, Scotland
@virginmedia Possibly the worst company I have ever dealt with. Cut off twice. I only wanted to buy a new remote. Absolute shambles of a company. Disgraceful customer service.
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♡
(@D3borah1404) reported
from
Livingston, Scotland
@virginmedia Yes!!! Constantly. Haven't had selected channels now for over 2 weeks and WiFi is abysmal! Seems to fall on deaf ears as the issue is never resolved ! Certainly won't be renewing my contract with yous if its not resolved anytime soon!
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
@virginmedia Is there any ETA on issue resolution?
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
@virginmedia Unfortunately no. I've spoken to multiple agents all day and an engineer is scheduled for tomorrow. If it isn't intermittent outage, it's a massive speed decrease (currently getting 50Mbps down/3Mbps up on a Gig1 line, usually 800Mbps down/55Mbps up)
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Declan Robb🍀
(@DeclanRobb) reported
from
Airdrie, Scotland
@virginmedia absolute joke , internet not working again
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Degsy
(@DegsyScott) reported
from
Grangemouth, Scotland
Great… working from home and @virginmedia broadband goes down again. It’s become very erratic service in the last 12 months… what the hell as we paying premium prices for fast fibre if it can’t be reliable… with more price rises ahead
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Laura Barbour
(@dreamingisfree) reported
from
Bo’ness, Scotland
@virginmedia It is now almost four weeks since I have had broadband. The technician who came out 11 days ago assured me the “dig team” would be out in the next day or two. Having now spent approximately 738 hours trying to contact you, I have finally spoken to a customer (1)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BobCat
(@WhiteBobb) reported
@virginmedia I told your agent that the router was upstairs. We've never had a TV package from yourselves and not once was a wall point mentioned. If this was mentioned I would not have cancelled my other service provider.
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Jimmy
(@Kay1801Jimmy) reported
@virginmedia @virginhelp why is your WiFi poor every day, 150+ ping no matter the time nor day. Paying for 350mbps and getting nowhere near too
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Ben Faulkner
(@BenFaul32932242) reported
@virginmedia I’ve been through the complaints web chat and got nowhere, I have the transcript available. I’ve now been told no further help can be provided and to ring back after 24 hours
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Dr Robaire Beckwith 🇪🇺 🇺🇦
(@RobaireBeckwith) reported
@VirginMedia Please stop sending bills and threatening demands for money. Our home is NOT connected to your service or “bundle”, whatever it may be. We are NOT your customers. We have brought this to your notice persistently over the past year or more. Please desist
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Scott Bird
(@Birdiex94x) reported
@virginmedia Upload speeds? 1-2 weeks Wifi problems? 1.5+ years. Finally fed up of using 4G instead
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Ian Forrest
(@IanForrest10) reported
from
Blackburn, England
@virginmedia Plugged in new Wi-Fi hub all good. Paired new remote with box but upgrade to box failed error code M63. Bot is all over place customer service rep basically non-engineer saying turn it off on again!
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Dipika
(@dipikask3) reported
@virginmedia - no internet, no tv is working . Service is getting worst day by day
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Ash Cosgrove
(@cosgrove_ash) reported
@virginmedia are you ever going to fix my broadband or just continue to gaslight me every time I try getting in touch?
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Angela Yuill
(@Angeyuill) reported
@virginmedia I'm still waiting for my call back that was promised tonight, im done with online chats! I want someone that can actually help and not keep passing the buck! This is a vulnerable lady that's always paid her bills on time, im sorry I've posted here but I need action not excuses
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soph
(@sophielarissax) reported
@virginmedia can someone help please, my internet has been down all day! Green light is flashing on the box, all cables are plugged in etc I’ve tried re starting it still nothing