Virgin Media

Virgin Media Outage Report in Grangemouth, Falkirk, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Grangemouth, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grangemouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Grangemouth, Falkirk, Scotland 03/18/2025 16:20

March 18: Problems at Virgin Media

Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Grangemouth, Falkirk, Scotland

The most recent Virgin Media outage reports came from the following cities: Livingston, Falkirk, Uphall, Larbert, Dunfermline, Cumbernauld, Coatbridge, Bonnybridge, Airdrie, Bo’ness, Denny, Bathgate and Grangemouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomLivingston TV
United KingdomFalkirk Total Blackout
United KingdomFalkirk Total Blackout
United KingdomUphall Total Blackout
United KingdomLivingston Wi-fi
United KingdomLarbert Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Grangemouth, Scotland

Latest outage, problems and issue reports in Grangemouth and nearby locations:

  • weedonski Donna Hughes (@weedonski) reported from Airdrie, Scotland

    @gerriohear @virginmedia @scotgov Is this from home G? Ours has been running so slow the last couple weeks x

  • Appolotech Dave Stone (@Appolotech) reported from Stirling, Scotland

    @virginmedia Stoping them should be automated. It’s more than just a casual annoyance. You caused additional stress in a very bad time, and all your staff denied the issue and made it worse. Automation isn’t an excuse for bad customer experience.

  • Haggiskings Haggisking (@Haggiskings) reported from Brightons, Scotland

    @virginmedia you sent someone out to fix our leaky phone line. He used silicone and gunged up the wires - now we can’t call you to tell you he properly broke it with the repair... help....

  • Rockyi1980 Iain Rockliffe (@Rockyi1980) reported from Dunfermline, Scotland

    @ReplayRetro @virginmedia The problem is when it works no one comes even close in terms of speed

  • lennonsghirl Cara (@lennonsghirl) reported from Coatbridge, Scotland

    @virginmedia had there been reported broadband issues in the ML5 area this morning? My service died about 20 mins ago and I can’t get back online. I’m working from home and have a meeting later on so any info would be great! Thanks

  • shawsy67 Shawsy67 (@shawsy67) reported from Airdrie, Scotland

    @virginmedia I have tried twice to get through on the phone for nearly a hour each time, can someone help me?

  • CountingSheep5 Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported from Falkirk, Scotland

    @virginmedia Currently at 374Mbps on wireless, so not the worst it's been. 943Mbps on wired.

  • shawsy67 Shawsy67 (@shawsy67) reported from Airdrie, Scotland

    @virginmedia got problems with my tv, can’t get through on phone

  • hungryduncs Duncan MacColl (@hungryduncs) reported from Grangemouth, Scotland

    @virginmedia catch up not working ?

  • CountingSheep5 Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported from Falkirk, Scotland

    @virginmedia And it's back down at just 16Mbps now. It happens intermittently.

  • shehzadinho Shez (@shehzadinho) reported from Brightons, Scotland

    I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf

  • ConorBurns67 Conor Burns (@ConorBurns67) reported from Coatbridge, Scotland

    @virginmedia Both not working

  • ConorBurns67 Conor Burns (@ConorBurns67) reported from Coatbridge, Scotland

    @virginmedia Wifi still not working. Been down for about 4 days now. Ended up unplugging our superhub 2 and plugging in the superhub 3 which was sent out a while back. Still not working though

  • Rokewood Rokewood (@Rokewood) reported from Cumbernauld, Scotland

    @EvelynArizpe @juliemca @virginmedia Yes, never been with anybody else. None is perfect. But BT has strength in depth

  • Auds_Clark Audrey Clark (@Auds_Clark) reported from Bo’ness, Scotland

    @virginmedia I have no internet. And your ‘help’ line says you’re closed due to Covid. So how do I resolve my issues??

  • connor_gary Gary Connor (@connor_gary) reported from Dullatur, Scotland

    @virginmedia @MartinSLewis I am trying to cancel my contract due to price hike. Contact number unavailable and up to 4 hour wait on chat. Plenty operators available when you cold call customers. Please sort out phone and chat response

  • kammysingh74 Kammy Singh (@kammysingh74) reported from Coatbridge, Scotland

    @virginmedia It absolutely shocking that we have to wait nearly a week for an engineer to come out because we have no service at all. In the meantime, I cannot work from home which leads to us as a family losing money especially in the current climate...

  • ScoJeep JeepSco - MM7SCO (@ScoJeep) reported from Cumbernauld, Scotland

    @virginmedia I sent a complaint in to your company 10 days ago regarding my shocking ping rates and slow speeds on my broadband. Still no response, not even to confirm you received my complaint. After 1 hour on hold without even speaking to an agent, I get disconnected.

  • ragazzoscot Gary Robinson 🇧🇬🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@ragazzoscot) reported from Coatbridge, Scotland

    Hi @virginmedia - internet and TV down in ML5, Coatbridge. Spoken to neighbours who have same issue. Any idea of issue and ETA on fix?

  • jamesblack1986 James (@jamesblack1986) reported from Denny, Scotland

    Delighted to see @virginmedia's internet is back to being a back of ****.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkSmitm Mark Smithson (@MarkSmitm) reported

    @virginmedia There is no outcome to my situation? I have been on the phone again with virgin now for 1.5 hours. Finally someone accepted its virginmedias fault and I should be give temporary service / a dongle. However I am now passed to department 4 and no temporary service. Help .

  • RepTile_SSB DAT | RepTile (@RepTile_SSB) reported

    @BurningT_ @imSBF Yh Virgin Media is literally the definition of its either gonna work and be godlike with no issues or absolutely ridden with issues and not worth keeping and ive literally seen that with over 10 people

  • mikecom17 Linda (@mikecom17) reported

    @virginmedia There are no service issues. We’re just going round in circles here.

  • bev_oldham Bev (@bev_oldham) reported

    @virginmedia Can you help? You keep texting me to say you are collecting the equipment but on the morning with no time? I work full time. Can we arrange an actual time please?

  • mikecom17 Linda (@mikecom17) reported

    @virginmedia Yesterday we had an engineer attend. Today we have no internet again. Next week you’ll fleece us of £45.50 for a service which we can’t use.

  • angeesheffield1 Angie sheffield (@angeesheffield1) reported

    @virginmedia I really appreciate you trying to help on your social media platform but after an hour and a half on hold to your customer service department I am losing all faith in your products and services.

  • blockchain_blog 💥words_words_words💥 (@blockchain_blog) reported

    @vmbusiness after 15 emails which received no response and 5 phone calls of circa 50 minutes (which I then get hung up on) I am resorting to Twitter. I have a mobile account which the sim was never received. I need this resolved today. Worst customer service by a long way 🤬

  • bradwhite111 Brad (@bradwhite111) reported

    @virginmedia I checked and the fix time is 19:00, surely you can fix it quicker than that

  • Mb27p_EU Matty (@Mb27p_EU) reported

    @virginmedia Ran a test, showing up as no faults/issues

  • cathalsbyrne Cathal Byrne (@cathalsbyrne) reported

    @VirginMediaIE When will virgin media stop discriminating against our customers? I’m being charged nearly 40% more than a new customer. Do virgin media value loyalty?