Virgin Media Outage Report in Grangemouth, Falkirk, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Grangemouth, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grangemouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Grangemouth, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Bonnybridge, Dunfermline, Cumbernauld, Airdrie, Livingston, Falkirk and Bathgate.
| City | Problem Type | Report Time |
|---|---|---|
 Bonnybridge |
Wi-fi | |
| Dunfermline |
Internet | |
| Cumbernauld |
Internet | |
| Airdrie |
Internet | |
| Livingston |
Total Blackout | |
| Falkirk |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Grangemouth, Scotland
Latest outage, problems and issue reports in Grangemouth and nearby locations:
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Kirsten Lamb
(@lambie_lamb) reported
from
Mid Calder, Scotland
@virginmedia I need to speak to someone about my broadband dropping every day from around 12:00-14:00. Do you have a tech help desk?
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Jim Healy
(@jimhealy10) reported
from
Grangemouth, Scotland
@virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!
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Steve
(@steve2theizzO) reported
from
Falkirk, Scotland
What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia Now apparently there’s a non descriptive network problem and my visit for tomorrow is on hold yet your status page says everything is fine...
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Alison
(@alied321) reported
from
Livingston, Scotland
@virginmedia emails wouldn’t send on my parents iPad now it won’t receive email. How can we get help to resolve?
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia any chance of some decent support for the fact I’m having issues with my Hub 4 based broadband your phone service has hung up and directed me to hub 3 based trouble shooting... not the service I expect for my money
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Adrienne
(@ya_diks) reported
from
Coatbridge, Scotland
@virginmedia can’t seem to get logged into my account on your website or app on both pc and mobile. It just keeps reloading the main page to login again
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John Truesdale
(@JohnTru90613516) reported
from
Airdrie, Scotland
@Glasgow_Times @virginmedia sounds great If only they could respond to emails, tweets or calls!! Abysmal customer service
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oor Jim
(@jimnimmo60) reported
from
Airdrie, Scotland
@virginmedia We’ve been having issues. Especially with the on demand service or anything we record. Constantly asking us to test the connection. I’ve switched everything off and back on again. Including modem and still getting the same error.
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liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia Bad customer service !!
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Janey
(@jaagdoll) reported
from
Bathgate, Scotland
@virginmedia the wifi service in West Lothian has been really poor for the last 2 days. Can you please let customers know why the service is so bad and when you plan to fix it?
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Stuart P
(@StuP44) reported
from
Cumbernauld, Scotland
@virginmedia What's happened is she changed some account details, bank account and name....and since then her connection has been cut....seems more an administrative issue than technical.
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liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia I had to send them a recorded delivery letter to cancel mine !!!!
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Derek Thomson
(@DeekTheDiamond) reported
from
Airdrie, Scotland
@virginmedia help! My tivo box won't restart. Switched it off for over 12 hrs last nite but still won't come back on.
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Natasha Hayward
(@meeptastic9) reported
from
Falkirk, Scotland
@virginmedia I have used the virgin service to run test on line - so much that I’m unable to for the rest of the day. This is why I turned to another website to check and see if there were others having same issue. Which they were. My router restarted itself 5 times in 1 hour. Not right! :/
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Alan Currie
(@alancurrie1991) reported
from
Livingston, Scotland
@virginmedia spent over an hour trying to speak to someone about a damaged line to get an engineer out and then got hung up on can you help?
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Debbie
(@D3borah1404) reported
from
Livingston, Scotland
@virginmedia Theres no wifi or TV..tried your online service as the error code advised this yet doest help much ! I know how to switch the system on/off to reset ! customer service is a joke to get thru on !! And when you do they hang up 🤬 3rd time this has occured in the last 2 months!
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margaret gallagher
(@touchofglamour) reported
from
North Lanarkshire, Scotland
@virginmedia It's still down, that's been 2 full days, it's actually shocking service, 😡😡 2 people working from home, and kid trying to do school work, I feel this is poor service
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Debbie Hughes
(@weedebsie19) reported
from
Airdrie, Scotland
@virginmedia Afernoon, are there any issues in the ML6 area as my broadband doesn’t seem to be working. The wi-Fi isn’t connecting to our mobiles & we keep having to use our 4G. Thanks, Debbie
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Fiona Collie
(@tartan1314) reported
from
Bonnybridge, Scotland
@virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TCS
(@firepig71) reported
@virginhelp @wbc247uk @virginmedia I am not a virgin customer and can’t contact you. I need to cancel a monthly phone plan. DD has been stopped. The person using the phone has died. I bought the sim for my dad, he had it for years. I also got a bill for this? Please message me.
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Cooper’s Left Peg
(@coopers_left) reported
@virginmedia Can we reserve the right to cancel contracts because of your price increase?
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Clare Hayward
(@clareybear76) reported
@virginmedia can you tell me if there’s any problems with your virgin mobile coverage in kent??
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Delboy
(@77_trigger) reported
@virginmedia hi I have a mobile sim with my virgin tv account. I have paid my bill a couple of hours ago, but there’s still no service. Can you help I called the call centre but it’s closed
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Danielle Quinnin
(@QuinninDanielle) reported
@virginmedia I have called numerous time Friday, Monday Tuesday and today. I only just joined Virgin a month ago and we have had issues with our service. An engineer came out established a problem but it didn’t work so I’ve called again since and I was advised that I’d need to pay for another
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Danielle Quinnin
(@QuinninDanielle) reported
@virginmedia Visit because someone came out and ‘fixed’ the issue… although it’s not fixed as I can’t get on the internet at all. Me and my husband both work from home so have missed out on 5 days work each with these constant issues.
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kathleen
(@imagek1) reported
@virginmedia It begins Had for less than week and already problematic connection down every day. Told send engineer out onMonday. 5 days away Waited for call from manager within hour after saying we want to cancel,thats 2 hours ago no call. We will be cancelling contract!
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Gilo!
(@gilo_81) reported
@Dave_Pitt_Leeds @virginmedia @MoneySavingExp This exactly, Plus there’s continued service issues in my area that means my broadband hangs been going on for over 10 days they said it should be resolved by the 4th April. Appalling service #virginmediacancellationscam
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auneam
(@auneam1) reported
@virginmedia no internet since 7:00 pm. Did a service check saying there is an intermittent issue and to check again in 24 hours. As I work from home, will VM be paying my wages? Getting charged an absolute fortune for incredibly poor service.
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angrynarwhals
(@narwhuls) reported
@uprrp0943 @virginmedia @MozzaMoo2000 great point, slimy company. stay far away if this is how they treat their consumers