Virgin Media Outage Report in Grangemouth, Falkirk, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Grangemouth, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grangemouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Grangemouth, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Dunfermline, Falkirk, Livingston, Uphall, Larbert, Cumbernauld, Coatbridge, Bonnybridge, Airdrie, Bo’ness, Denny, Bathgate and Grangemouth.
City | Problem Type | Report Time |
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TV | ||
Internet | ||
TV | ||
Total Blackout | ||
Total Blackout | ||
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Grangemouth, Scotland
Latest outage, problems and issue reports in Grangemouth and nearby locations:
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Laura Delaney (@LauraW279) reported from Coatbridge, Scotland
@virginmedia I want to cancel but can't get through via phone call. It says online to cancel i need to call yous ????
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Audrey Clark (@Auds_Clark) reported from Bo’ness, Scotland
@virginmedia I have no internet. And your ‘help’ line says you’re closed due to Covid. So how do I resolve my issues??
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Donna Hughes (@weedonski) reported from Airdrie, Scotland
@gerriohear @virginmedia @scotgov Is this from home G? Ours has been running so slow the last couple weeks x
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Haggisking (@Haggiskings) reported from Brightons, Scotland
@virginmedia you sent someone out to fix our leaky phone line. He used silicone and gunged up the wires - now we can’t call you to tell you he properly broke it with the repair... help....
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Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported from Falkirk, Scotland
@virginmedia And it's back down at just 16Mbps now. It happens intermittently.
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Shawsy67 (@shawsy67) reported from Airdrie, Scotland
@virginmedia got problems with my tv, can’t get through on phone
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Shez (@shehzadinho) reported from Brightons, Scotland
I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf
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Conor Burns (@ConorBurns67) reported from Coatbridge, Scotland
@virginmedia Wifi still not working. Been down for about 4 days now. Ended up unplugging our superhub 2 and plugging in the superhub 3 which was sent out a while back. Still not working though
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Conor Burns (@ConorBurns67) reported from Coatbridge, Scotland
@virginmedia Both not working
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Cara (@lennonsghirl) reported from Coatbridge, Scotland
@virginmedia had there been reported broadband issues in the ML5 area this morning? My service died about 20 mins ago and I can’t get back online. I’m working from home and have a meeting later on so any info would be great! Thanks
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Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported from Falkirk, Scotland
@virginmedia Currently at 374Mbps on wireless, so not the worst it's been. 943Mbps on wired.
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Dave Stone (@Appolotech) reported from Stirling, Scotland
@virginmedia Stoping them should be automated. It’s more than just a casual annoyance. You caused additional stress in a very bad time, and all your staff denied the issue and made it worse. Automation isn’t an excuse for bad customer experience.
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Rokewood (@Rokewood) reported from Cumbernauld, Scotland
@EvelynArizpe @juliemca @virginmedia Yes, never been with anybody else. None is perfect. But BT has strength in depth
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Gary Connor (@connor_gary) reported from Dullatur, Scotland
@virginmedia @MartinSLewis I am trying to cancel my contract due to price hike. Contact number unavailable and up to 4 hour wait on chat. Plenty operators available when you cold call customers. Please sort out phone and chat response
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Kammy Singh (@kammysingh74) reported from Coatbridge, Scotland
@virginmedia It absolutely shocking that we have to wait nearly a week for an engineer to come out because we have no service at all. In the meantime, I cannot work from home which leads to us as a family losing money especially in the current climate...
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Duncan MacColl (@hungryduncs) reported from Grangemouth, Scotland
@virginmedia catch up not working ?
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JeepSco - MM7SCO (@ScoJeep) reported from Cumbernauld, Scotland
@virginmedia I sent a complaint in to your company 10 days ago regarding my shocking ping rates and slow speeds on my broadband. Still no response, not even to confirm you received my complaint. After 1 hour on hold without even speaking to an agent, I get disconnected.
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James (@jamesblack1986) reported from Denny, Scotland
Delighted to see @virginmedia's internet is back to being a back of ****.
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Shawsy67 (@shawsy67) reported from Airdrie, Scotland
@virginmedia I have tried twice to get through on the phone for nearly a hour each time, can someone help me?
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Gary Robinson 🇧🇬🏴🇪🇺 (@ragazzoscot) reported from Coatbridge, Scotland
Hi @virginmedia - internet and TV down in ML5, Coatbridge. Spoken to neighbours who have same issue. Any idea of issue and ETA on fix?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Liam O'Bryan (@lobryan83) reported
@virginmedia please don’t use virgin media I have been trying to get a bill sorted for 2 weeks nobody wants to help. I upgraded to then have a £126 a month package go to £209 and I still have not received everything new. How can you charge a customer for something they don’t have
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Robbie Massey (@ROBBIEBCFC1875_) reported
Virgin media goes down more than lana rhoades
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Neil Spellings (@neilspellings) reported
@ChrisGrose2 @virginmedia Complaint logged. Let's see if the issue gets resolved by @O2 and the promised bill credit appears
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Brian Fitzpatrick (@BrianFi45292551) reported
@virginmedia I don't use virgin TV. Broadband is the issue
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michael bishop (@michaelbishop24) reported
@virginmedia my Internet has been down for 6 hours now. I'm sick of paying £60 p/m for not even half the speed I'm supposed to be getting and patchy Internet
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marc citron (@marccit1962) reported
@MartinSLewis We have virgin media for TV, Internet and broadband. The trouble is, if we change provider, will lose my virgin media email account which means resetting all my logins to a new email address and telling all my contacts of a change in email address.
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dannyb (@daniel_begley) reported
@virginmedia wifi service is terrible, run tests , reset router and scan rooms with connect app everything says ok but still wifi drops out on every device. Only things working is computers with wired connections. Can’t get through on phone. Been same for last few weeks.
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Kyle... 😎 (@KyleBrookes30) reported
@virginmedia And what a surprise, Virgin media playing up again… horrendous service
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Lorna aitken (@LornaProvan) reported
@MartinSLewis my virgin media contract ends the 15th of January for TV,broadband and telephone but if I cancel on the 17th of January and my husband signs up he will get it cheaper but can he sign up using my bank details as his mums virgin comes out his bank account
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Pompey Music (@andpompey) reported
@virginmedia I’ve experienced some of the worst customer service ever today. Please can someone make contact with me and help me. #desperate #3hoursonphone #noownership