Virgin Media Outage Report in Grangemouth, Falkirk, Scotland
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Grangemouth, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grangemouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (15%)
-
Total Blackout (11%)
-
TV (8%)
-
E-mail (6%)
-
Phone (3%)
Live Outage Map Near Grangemouth, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Livingston, Dunfermline, Airdrie, Cumbernauld, Larbert, Bonnybridge, Kirknewton, Coatbridge, Falkirk, Denny and Grangemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Livingston |
Internet | |
| Dunfermline |
Internet | |
| Airdrie |
Wi-fi | |
| Cumbernauld |
Internet | |
| Larbert |
Internet | |
| Dunfermline |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Grangemouth, Scotland
Latest outage, problems and issue reports in Grangemouth and nearby locations:
-
Shez
(@shehzadinho) reported
from
Brightons, Scotland
I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf
-
Natasha Hayward
(@meeptastic9) reported
from
Falkirk, Scotland
@virginmedia I have used the virgin service to run test on line - so much that I’m unable to for the rest of the day. This is why I turned to another website to check and see if there were others having same issue. Which they were. My router restarted itself 5 times in 1 hour. Not right! :/
-
Dave Stone
(@Appolotech) reported
from
Stirling, Scotland
@virginmedia Stoping them should be automated. It’s more than just a casual annoyance. You caused additional stress in a very bad time, and all your staff denied the issue and made it worse. Automation isn’t an excuse for bad customer experience.
-
Stuart P
(@StuP44) reported
from
Cumbernauld, Scotland
@virginmedia What's happened is she changed some account details, bank account and name....and since then her connection has been cut....seems more an administrative issue than technical.
-
Kirsten Lamb
(@lambie_lamb) reported
from
Mid Calder, Scotland
@virginmedia I need to speak to someone about my broadband dropping every day from around 12:00-14:00. Do you have a tech help desk?
-
Duncan MacColl
(@hungryduncs) reported
from
Grangemouth, Scotland
@virginmedia catch up not working ?
-
Alan Currie
(@alancurrie1991) reported
from
Livingston, Scotland
@virginmedia spent over an hour trying to speak to someone about a damaged line to get an engineer out and then got hung up on can you help?
-
Jillian Thomson
(@JillBile) reported
from
Haggs, Scotland
@virginmedia Hi I can't access @NetflixUK from my virgin box. Is there a problem with the app?
-
liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia Bad customer service !!
-
Steve
(@steve2theizzO) reported
from
Falkirk, Scotland
What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm
-
Alex Clowes
(@Yossarian_sco) reported
from
Cumbernauld, Scotland
@virginmedia wi-fi seems to be down in Cumbernauld G67 , and the footballs on soon , wont be happy 👀.
-
Paul 🏴🇪🇺🏴☠️🏳️🌈
(@Keenan38Keenan) reported
from
North Lanarkshire, Scotland
@virginmedia all my services are down. Can anyone shed some light as to whats going on
-
Iain Rockliffe
(@Rockyi1980) reported
from
Dunfermline, Scotland
@ReplayRetro @virginmedia The problem is when it works no one comes even close in terms of speed
-
Janey
(@jaagdoll) reported
from
Bathgate, Scotland
@virginmedia the wifi service in West Lothian has been really poor for the last 2 days. Can you please let customers know why the service is so bad and when you plan to fix it?
-
Adrienne
(@ya_diks) reported
from
Coatbridge, Scotland
@virginmedia can’t seem to get logged into my account on your website or app on both pc and mobile. It just keeps reloading the main page to login again
-
Fiona Collie
(@tartan1314) reported
from
Bonnybridge, Scotland
@virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor
-
Jillian Thomson
(@JillBile) reported
from
Haggs, Scotland
@virginmedia hi is there a problem with Netflix? I can't access it.
-
Alison
(@alied321) reported
from
Livingston, Scotland
@virginmedia emails wouldn’t send on my parents iPad now it won’t receive email. How can we get help to resolve?
-
Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia any chance of some decent support for the fact I’m having issues with my Hub 4 based broadband your phone service has hung up and directed me to hub 3 based trouble shooting... not the service I expect for my money
-
Donna Hughes
(@weedonski) reported
from
Airdrie, Scotland
@gerriohear @virginmedia @scotgov Is this from home G? Ours has been running so slow the last couple weeks x
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Carol Essex
(@postcardsfromw4) reported
@virginmedia I could not be less happy with Virgin. So many issues I don’t know where to start. They have an ‘only call back ONCE’ policy, which means if you lose connection when speaking to someone (due to their poor internet) you have to start from scratch. 8hrs in 14 days.
-
Alison Swan
(@AlisonS78902171) reported
@virginmedia, hi currently coming to the end of my discounted contract, the price the quoted with loyalty discount is more than I’m paying just, the account is in my name. The price online for new customer is 50% less would my husband qualify as new customer?
-
Issac
(@Hayezxz) reported
@virginmedia my Wi-Fi went down last night and now we can’t watch any normal tv shows for some reason
-
YorkshireGeek
(@YorkshireGGames) reported
Honestly had enough of @virginmedia, My Internet has been down for a week and they can't even get an engineer out until the 6th December! I can't game or anything as connection is dropping every 2 mins and I miss streaming so much right now 😭
-
Ross Cobaz
(@Cobaz22) reported
@virginmedia Still a piece of **** the hell u doing ******** the Internet
-
Micky Lyttle
(@micklyttle81) reported
Hello @virginmedia can someone contact me please? We have no internet and apparently I cant speak to anyone until tomorrow to restore my service's? Customer since day 1 and due now looking to renew.. you can't disconnect our internet on a day no one is available to chat to. help
-
Mike Grace
(@brewstergracey) reported
@virginmedia Thanks for your reply I have called at least 6 times and nobody seems to have the solution one colleague sent me my memorable answer after 3 days which was superfluous please contact me before I resort to ofcom
-
Sarah Adamo
(@sarahadamo10) reported
@virginmedia outrageous service today. No phone line since yesterday, broadband on for two minutes at a time. Fault checker not working, 30 minutes on hold to be told no one can do anything until Thursday and that I have to be here at your convenience or you’ll charge me £25!!
-
EC 🔴
(@ElliotCutter4) reported
@virginmedia No issues in the area but this has been the case for the last week. Have tried everything with resetting router etc
-
tracey davis
(@traceydavis20) reported
And virgin media don’t real care told us to cancel if not happy