Virgin Media Outage Report in Grangemouth, Falkirk, Scotland
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The latest reports from users having issues in Grangemouth come from postal codes FK3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Grangemouth, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grangemouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Grangemouth, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Airdrie, Coatbridge, Falkirk, Dunfermline, Cumbernauld, Livingston, Denny, Bonnybridge, Linlithgow, Larbert, Grangemouth and Stirling.
| City | Problem Type | Report Time |
|---|---|---|
 Airdrie |
Internet | |
| Coatbridge |
Total Blackout | |
| Falkirk |
||
| Dunfermline |
TV | |
| Cumbernauld |
Internet | |
| Livingston |
TV |
Community Discussion
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Virgin Media Issues Reports Near Grangemouth, Scotland
Latest outage, problems and issue reports in Grangemouth and nearby locations:
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia any chance of some decent support for the fact I’m having issues with my Hub 4 based broadband your phone service has hung up and directed me to hub 3 based trouble shooting... not the service I expect for my money
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Alan Currie
(@alancurrie1991) reported
from
Livingston, Scotland
@virginmedia spent over an hour trying to speak to someone about a damaged line to get an engineer out and then got hung up on can you help?
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Shez
(@shehzadinho) reported
from
Brightons, Scotland
I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf
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Paul 🏴🇪🇺🏴☠️🏳️🌈
(@Keenan38Keenan) reported
from
North Lanarkshire, Scotland
@virginmedia all my services are down. Can anyone shed some light as to whats going on
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Audrey Clark
(@Auds_Clark) reported
from
Bo’ness, Scotland
@virginmedia I have no internet. And your ‘help’ line says you’re closed due to Covid. So how do I resolve my issues??
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Donna Hughes
(@weedonski) reported
from
Airdrie, Scotland
@gerriohear @virginmedia @scotgov Is this from home G? Ours has been running so slow the last couple weeks x
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Haggisking
(@Haggiskings) reported
from
Brightons, Scotland
@virginmedia you sent someone out to fix our leaky phone line. He used silicone and gunged up the wires - now we can’t call you to tell you he properly broke it with the repair... help....
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Shawsy67
(@shawsy67) reported
from
Airdrie, Scotland
@virginmedia got problems with my tv, can’t get through on phone
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Iain Rockliffe
(@Rockyi1980) reported
from
Dunfermline, Scotland
@ReplayRetro @virginmedia The problem is when it works no one comes even close in terms of speed
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JeepSco - MM7SCO
(@ScoJeep) reported
from
Cumbernauld, Scotland
@virginmedia I sent a complaint in to your company 10 days ago regarding my shocking ping rates and slow speeds on my broadband. Still no response, not even to confirm you received my complaint. After 1 hour on hold without even speaking to an agent, I get disconnected.
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Jillian Thomson
(@JillBile) reported
from
Haggs, Scotland
@virginmedia hi is there a problem with Netflix? I can't access it.
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Steve
(@steve2theizzO) reported
from
Falkirk, Scotland
What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm
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Stuart P
(@StuP44) reported
from
Cumbernauld, Scotland
@virginmedia What's happened is she changed some account details, bank account and name....and since then her connection has been cut....seems more an administrative issue than technical.
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Kammy Singh
(@kammysingh74) reported
from
Coatbridge, Scotland
@virginmedia It absolutely shocking that we have to wait nearly a week for an engineer to come out because we have no service at all. In the meantime, I cannot work from home which leads to us as a family losing money especially in the current climate...
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Cara
(@lennonsghirl) reported
from
Coatbridge, Scotland
@virginmedia had there been reported broadband issues in the ML5 area this morning? My service died about 20 mins ago and I can’t get back online. I’m working from home and have a meeting later on so any info would be great! Thanks
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Dave Stone
(@Appolotech) reported
from
Stirling, Scotland
@virginmedia Stoping them should be automated. It’s more than just a casual annoyance. You caused additional stress in a very bad time, and all your staff denied the issue and made it worse. Automation isn’t an excuse for bad customer experience.
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Jillian Thomson
(@JillBile) reported
from
Haggs, Scotland
@virginmedia Hi I can't access @NetflixUK from my virgin box. Is there a problem with the app?
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Fiona Collie
(@tartan1314) reported
from
Bonnybridge, Scotland
@virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor
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Alex Clowes
(@Yossarian_sco) reported
from
Cumbernauld, Scotland
@virginmedia wi-fi seems to be down in Cumbernauld G67 , and the footballs on soon , wont be happy 👀.
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Duncan MacColl
(@hungryduncs) reported
from
Grangemouth, Scotland
@virginmedia catch up not working ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Zoe
(@punkbiznitch) reported
@virginmedia 18 days later, still faulty broadband, one promised engineer that never arrived. One virtual technician that never called. And I’m now on my 3rd attempt to get to your call centre after being hung up on… horrific service
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Bethan Rew
(@bethan_rew) reported
@virginmedia why ? the problem is nothing to do with our email account? Our email address is on our account
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Wag
(@Flangeo) reported
@virginmedia Pretty fed up with abysmal customer care, reported our service was down on Sunday 14th and got a text saying a technician would be here on Thursday 18th (Today), then after waiting in all day I get another text saying the technician will come on the 21st WTF?
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Matt Davies
(@matticism) reported
@virginmedia Yeah, that’s the number I called. Call 1: Never answered, gave up after 45mins. Call 2: Stopped after 30mins as your system cut me off. Call 3: Was during the tweet above. Finally got through to a chap that processed my request. 1hr What a waste of over 2 hours of my life.
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Mr Doyle presents for you...
(@doyley14) reported
@virginmedia No. Your engineer never supplied an ethernet cable when he set the box up.
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DavidR
(@DavosLan) reported
@virginmedia Well, all it wouldve taken was some honesty and a date to when we'd be connected and have a service
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S. J. H.
(@SteJHoy) reported
@virginmedia Yes, it’s showing as a known issue but it seems to be happening more and more regularly which isn’t great.
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James Turner QC
(@JamesTurner37) reported
@virginmedia They speak English but many of them have impenetrable accents. I know perfectly well what the problem is - works are being done in my area but it was Virgin itself that claimed I need a visit from a technician. Neighbours are having the same problems.
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John Briggs
(@briggsjohn) reported
@virginmedia I was advised to ring your support line that just kept saying ‘there was a problem that was difficult but we’re working on it’. Had that for about 2 weeks now. The internet seems more reliable if I unplug the phone, does the router need replacing?
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Jimbo
(@Grumio43257933) reported
@JamesTurner37 @virginmedia Not at all surprised tbh We were #virginmedia customers for 10 yearsbut had regular connection drops - the implication was it was always our fault 🤔 Could never speak to anyone, then they stealthily kept increasing the BB speed (not requested) & charging us a fortune ! #Getrid