Virgin Media outages and service status in Grangemouth, Scotland
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Grangemouth, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received Aug 8, 12:35 PM GMT+1.
- Internet (63%)
- TV (25%)
- E-mail (13%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Grangemouth, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grangemouth, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 9: Problems at Virgin Media
Virgin Media is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Grangemouth, Scotland
The most recent Virgin Media outage reports came from the following cities: Dunfermline, Falkirk, Airdrie, Livingston, Linlithgow, Alloa, Tillicoultry, Rosyth, and Bonnybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Dunfermline
|
Internet | 1 day ago |
|
Falkirk
|
Internet | 12 days ago |
|
Airdrie
|
Internet | 13 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Grangemouth, Scotland
Latest outage, problems and issue reports in Grangemouth and nearby locations:
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JeepSco - MM7SCO (@ScoJeep) reported from Cumbernauld, Scotland@virginmedia I sent a complaint in to your company 10 days ago regarding my shocking ping rates and slow speeds on my broadband. Still no response, not even to confirm you received my complaint. After 1 hour on hold without even speaking to an agent, I get disconnected.
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Dave (@savcabb) reported from Falkirk, ScotlandSick of @virginmedia broadband. Constantly goes down for no reason. WiFi glitches but of course you phone and it’s never there fault Not as if it’s cheap either at over £50 a month #timeforachange #frustrated
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Louise Hamilton (@louham74) reported from Grangemouth, Scotland@virginmedia your customer service is shocking! A sure way to loose customers 🤬🤬🤬
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Judith Boyle (@JudithBoyle3) reported from Livingston, Scotland@virginmedia A better service from virgin media
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Dave Stone (@Appolotech) reported from Stirling, Scotland@virginmedia Stoping them should be automated. It’s more than just a casual annoyance. You caused additional stress in a very bad time, and all your staff denied the issue and made it worse. Automation isn’t an excuse for bad customer experience.
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James (@jamesblack1986) reported from Denny, ScotlandDelighted to see @virginmedia's internet is back to being a back of ****.
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iain mcmillan (@iainmcm1) reported from Glenochil Village, Scotland@virginmedia is there a problem with phone lines as been trying for one & half hoours to get through to speak to a person also if i press 1 it sends me text telling me to go online i want to cancel my contract so need to speak to a person
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Lindsay Armstrong (@baggyp71) reported from Glenmavis, Scotland@virginmedia None of the options relate to the issues I am having. The box keeps switching off and restarting itself !
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ianjac (@ianjac2) reported from Harthill, Scotland@virginmedia No there isn't I was meant to get an engineer out last Saturday according to your live help chat line and that never happened
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Algerish Lass 🏴💚 (@NasceraMahria) reported from Airdrie, Scotland@virginmedia honestly your service is shite
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Yvonne Harley 🤘🏻🎶☠️ (@YvonneGHarley) reported from Glenochil Village, ScotlandWhen you watch the status updates from @virginmedia and it goes past the planned resolution time - when working from home becomes a challenge- eta now tomorrow so that’ll have been nearly 30 hours with no service #workingfromhomechallenges
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John Truesdale (@JohnTru90613516) reported from Airdrie, Scotland@Glasgow_Times @virginmedia sounds great If only they could respond to emails, tweets or calls!! Abysmal customer service
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Alan Currie (@alancurrie1991) reported from Livingston, Scotland@virginmedia spent over an hour trying to speak to someone about a damaged line to get an engineer out and then got hung up on can you help?
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liz walker (@lizwalk64409943) reported from Cumbernauld, Scotland@LibertyLndnGirl @virginmedia I had to send them a recorded delivery letter to cancel mine !!!!
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Fiona Collie (@tartan1314) reported from Bonnybridge, Scotland@virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor
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Grant (@mastermc0) reported from Livingston, Scotland@virginmedia Now apparently there’s a non descriptive network problem and my visit for tomorrow is on hold yet your status page says everything is fine...
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Gary Francolini (@GaryFrancolini) reported from Glenmavis, Scotland@Ofcom this is not the first time we’ve had issues with @virginmedia and they never seem to investigate complaints properly. Any advice on what we can do about this?
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Derek Scott (@DegsyScott) reported from Grangemouth, Scotland@benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent
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Conor Burns (@ConorBurns67) reported from Coatbridge, Scotland@virginmedia Wifi still not working. Been down for about 4 days now. Ended up unplugging our superhub 2 and plugging in the superhub 3 which was sent out a while back. Still not working though
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#YesScots Prisoner X Scotland Just Another Human (@WYesscots) reported from Airdrie, Scotland@tristanpw1 @virginmedia @RishiSunak By dipping into One's personal wealth of £700++ million accrued by robbing the ordinary poor blind & the odd global financial crash or one's O/s Tax haven accounts imho like me Tory m8s.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Zoe Smith (@ladyspeakerz) reported@andyburnham PLEASE READ THIS TWEET EVERYONE. IF ANY VIRGIN MEDIA STAFF AT BAGULEY MANCHESTER CALL CENTRE WHERE I WORKED WERE RESPONSIBLE FOR SLANDERING ME / FRAMING ME. THEN HERES PROOF THAT COMPANY ARE A BUNCH OF CRUEL UNETHICAL IMMORAL SCAMMERS YOU DONT THINK IF THEY CAPABLE OF DOING THIS TO THEIR CUSTOMERS WHAT THEY CAPABLE OF DOING TO A WOMAN THEY HATE AND NO DOUBT JEALOUS OF here’s some confirmed validated real evidence NOT THEM BEING FRAMED that the staff at Virgin media call centres were all pardoned allowed to scam MILLIONS of their customers Here is proof Copied and pasted from Google please refer to articles in the press that confirm this what I’ve tweeted here If you think moral decent people do this to their customers scamming them in a cruel cold way SEEK JESUS  Virgin Media was fined a record £28 million by Ofcom in July 2026 for deliberately making it difficult for customers to cancel their contracts and switch to rival providers. Investigation Findings The regulatory investigation covered calls made between January 1, 2022, and September 11, 2024. Ofcom found that MILLIONS of customer service interactions were mishandled to prevent or delay cancellations. Specific tactics included: • Deliberately dropping or hanging up calls when customers asked to cancel. Putting callers on hold for no reason to frustrate them Excessive and unnecessary call transfers between departments. Using a two-tier retention system where only specific agents were allowed to process final cancellations. THIS LOT ARE CONFIRMED CRUEL SCAMMERS
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Amrit Phull (@Amrit_Phull) reported@virginmedia I have now received three seperate text messages saying the problem has been fixed, when it clearly hasn’t……..I’m still offline. Not only is your service terrible, you add to that deceptive and wrongful communication to your customers. I expect compensation
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Chris Davis (@cdavo25) reported@virginmedia Send one of your 'engineers' to come round and remove this internet because they cant fix a thing 5 weeks this has been going on now and we're lied to consistently! We're sick to death of it plus we're unable to watch we have paid for! Its embarrassing
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MrBazza 🎬 (@MrBazza) reported@O2 I have 3 mobile lines alongside volt package @VirginMedia broadband and an open complaint about contract rates. Your app is quoting me much more than what I currently pay! With Volt double data, I only need a low base plan. Please DM me to sort a fair deal.
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(tez7n2) (@MickeyDN7) reportedWTF is this bolloks ,paying for sport and can't stream the football+ so stick to legal and it's ******* **** !! @virginmedia @SkySports
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Virgin Media News (@VirginMediaNews) reportedA man in his 20s has been arrested in connection with a shooting at a house in Co Galway during the August bank holiday weekend. A man was taken to hospital with non-life-threatening injuries after gunshots were reported at a residence in Dunlo, Ballinasloe on Monday 3rd August at around 3.15am. Gardaí are appealing to anyone who was in the Cúlán Eiscir Riada area between 2.30am and 4am, and who may have witnessed the incident or has camera footage, to come forward. More on Virgin Media PLAY.
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Jase Whelan (@WiJayWhelan) reported@virginmedia so 4 days later i receive this 😡Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F012405802. The latest update we have is: We have identified the problem and an engineer is on their way. The estimated repair time is now: 12/08/2026 13:00:00
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This is me 🧶 (@Margymoo) reported@virginmedia need help, this online #whattsapp group is dire
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Dide (@dide_oluwa) reported@virginmedia your network has been terrible for days now , no cell signal whatsoever
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carley 🖤🧷🩸 (@luvsomebodyelse) reportedvirgin media are actually the WORST my landlord is selling the property and i have to now move into a house share which already has wifi so trying to cancel my broadband and they are charging a £335 cancellation fee greedy *****. i’m going to have 0 money