Virgin Media Outage Report in Grangemouth, Falkirk, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Grangemouth, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grangemouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Grangemouth, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Dunfermline, Falkirk, Livingston, Uphall, Larbert, Cumbernauld, Coatbridge, Bonnybridge, Airdrie, Bo’ness, Denny, Bathgate and Grangemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Dunfermline |
TV | |
| Falkirk |
Internet | |
| Livingston |
TV | |
| Falkirk |
Total Blackout | |
| Falkirk |
Total Blackout | |
| Uphall |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Grangemouth, Scotland
Latest outage, problems and issue reports in Grangemouth and nearby locations:
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CAJ
(@carolstrach) reported
from
Airdrie, Scotland
@virginmedia like many others I have no internet service I’m in ML6. For a communications company your communication and customer service are shocking!!!
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CAJ
(@carolstrach) reported
from
Coatbridge, Scotland
@virginmedia hi had call from you guys saying as a loyal customer you would add on calling mobiles to my landline. Then agent mentioned TV package and when I declined said he’d leave my package as it was and rang off!!! Not impressed!!
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Sean Kelly
(@seanpdkelly) reported
from
Coatbridge, Scotland
@virginmedia having nothing but issues with your WiFi! Regretting switching over. Nightmare.
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MunsterBecks
(@Beckinder) reported
from
Coatbridge, Scotland
@virginmedia But it's not my fault you cannot transfer my service. Yet I'm being penalised for it
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Gillian
(@GillianLW6) reported
from
Cumbernauld, Scotland
@virginmedia Thank you for your response. I will look into this. I appreciate this is not Virgin Mobiles fault and the bad experience is because of Yodel but, I am a VM customer not a Yodel customer. I am hoping to receive the phones today but not too confident. Thanks.
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Baz 🏴
(@BigBajio) reported
from
Dunfermline, Scotland
@virginmedia Engineer has just turned up and trying to resolve issue !
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Nicola McCutcheon🏴🦄🍀
(@NicolaMcC_04) reported
from
North Lanarkshire, Scotland
@virginmedia home wifi is down, call the help line for them to run a test through automated system only to be cut off so I call back to be told it’s a 30 minute wait to speak to someone because I’m ‘still’ experiencing the same issue! Help!
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steven smith
(@19StevenSmith87) reported
from
Airdrie, Scotland
@virginmedia phoned up to change my tv package and the person barely spoke a word of english, so I hung up in frustration and the chat has been busy every day for about a week Can u maybe help me
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Gillian
(@GillianLW6) reported
from
Cumbernauld, Scotland
Ordered 2 new phones from @virginmedia on Thursday. @YodelOnline were due to deliver on Friday. No attempt made Fri or Sat after waiting in all day. About 8 conversations with yodel and virgin later and I’m now told it will be tomorrow. Yodel are the worst company to deal with 😡
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Tracy McCormack 🏴
(@HGLogisticsMgr) reported
from
Falkirk, Scotland
WTF @virginmedia!!! I was watching @BGT, fix it please!!!
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CAJ
(@carolstrach) reported
from
Airdrie, Scotland
@Rickster1873 @virginmedia Yeah mine is just the same! Gonna call them now for a laugh!! Their Twitter is absolutely no help at all and for a Communications company is shocking!!!
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John Collins
(@johnco) reported
from
Falkirk, Scotland
@twarrestrial @virginmedia Turns out it was! Now to see how get a discount for the 10 days without service!
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CAJ
(@carolstrach) reported
from
Airdrie, Scotland
@Rickster1873 @virginmedia That explains a lot!!!! I’m in Airdrie and got no service! Fortunately I can get 4G
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Annie
(@demipip) reported
from
Dullatur, Scotland
@virginmedia (2) so tried to confirm. Chat service just kept repeating same thing 5 times - despite my explanation that none of options applied. Then tried Tel call & after rigmarole of security got cut off. No engineer, day wasted and parcel only just available to collect now.
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Davie
(@DavieRiffraff60) reported
from
Airdrie, Scotland
@juliagoulding @virginmedia A absolute disgrace Julia I waited bloody 2 bloody days on @virginmedia guy to fix internet a joke two days off work
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CAJ
(@carolstrach) reported
from
Coatbridge, Scotland
@virginmedia hi there! You have already said I can’t have the upgrade to my phone service that you offered me because I wouldn’t take TV package! SO PLEASE STOP CALLING!!!!!
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John Collins
(@johnco) reported
from
Falkirk, Scotland
That’s me up to 7 days with broken broadband and WiFi, despite an engineer call out and numerous calls. Finally @virginmedia have agreed the hub is faulty. New one arrives on Tuesday. That’ll be 10 days. #whatapalaver
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Annie
(@demipip) reported
from
Dullatur, Scotland
@virginmedia your customer service is crap! Really disappointed today
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Nanook🐶
(@bazer100) reported
from
Cumbernauld, Scotland
@virginmedia broadband off again this morning, Bill's going up, service keeps going down. Improvements needed or change is on the horizon
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Dunc Pine
(@DuncP) reported
from
Coatbridge, Scotland
What is going on with @virginmedia service tonight - channels keep disappearing and getting “Channel not available contact @virginmedia - this is on BBC, ITV and normal channels
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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me
(@Vee_Arr) reported
@virginmedia The fact I had no workable internet for 3 weeks with no proactive comms from virgin media, no ability to reach you to discuss, and incorrect information when I did manage to talk to someone. No response to my submitted complaint as yet. Appalling service.
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Amit Mandora
(@amit_m7) reported
@virginmedia Hello. Does that mean you’d be able to refund my money and deal with my official complaint? Which has still not been answered. C-131120572
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Disarm + Crosscheck
(@EGCCasper) reported
@Virginmedia. I HAVE NOT forgotten my password or USERNAME. You have an issue to resolve!
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Martin Bennett
(@Bennett9g) reported
@virginmedia called your number been on hold for 40 mins your agent has said that the technical team have out a restriction and given me their number which is the number I dialled in the 1st place been a customer for 2 years and will cancel if not sorted today as I work from home
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Uffdaddy
(@funflannel) reported
@virginmedia Since the last tweet I have got through the options to the installation team and unbelievably I ended up at customer service team in India. I am now on hold again whilst they connect me to installation team. It is mental
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Disarm + Crosscheck
(@EGCCasper) reported
@virginmedia no email.poor WiFi Nobody answers the customer service line. Been with you 20 years. But getting fed up. Been hanging on the telephone #Blondie
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James Hall
(@JamesHall_MUFC) reported
@lee40484548 @virginmedia Yeah thats what i was intending on doing lowering package down for just the wifi and moving to sky. I do get HD with virgin just not with sky sports thats an extra charge but i get it with all other channels and BT Sport
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Mark Hermida
(@mhwhippet) reported
@virginmedia Hmmm, as we speak, upload is back down to 7, but let's leave it today, if they are finishing work.
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Mary
(@Mary63445711) reported
@virginmedia It’s disgusting you would rather a ombudsman deal with the problem instead of sorting it out I also complained about the field agent who lied
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James Hall
(@JamesHall_MUFC) reported
@lee40484548 @virginmedia Cheers. Think that will be the way forward definitely. Not even paying them this bill they can go ****