Virgin Media

Virgin Media Outage Report in Grangemouth, Falkirk, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Grangemouth, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grangemouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Grangemouth, Falkirk, Scotland 03/18/2025 12:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Grangemouth, Falkirk, Scotland

The most recent Virgin Media outage reports came from the following cities: Livingston, Falkirk, Uphall, Larbert, Dunfermline, Cumbernauld, Coatbridge, Bonnybridge, Airdrie, Bo’ness, Denny, Bathgate and Grangemouth.

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City Problem Type Report Time
United KingdomLivingston TV
United KingdomFalkirk Total Blackout
United KingdomFalkirk Total Blackout
United KingdomUphall Total Blackout
United KingdomLivingston Wi-fi
United KingdomLarbert Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Grangemouth, Scotland

Latest outage, problems and issue reports in Grangemouth and nearby locations:

  • Appolotech Dave Stone (@Appolotech) reported from Stirling, Scotland

    @virginmedia Stoping them should be automated. It’s more than just a casual annoyance. You caused additional stress in a very bad time, and all your staff denied the issue and made it worse. Automation isn’t an excuse for bad customer experience.

  • meeptastic9 Natasha Hayward (@meeptastic9) reported from Falkirk, Scotland

    @virginmedia I have used the virgin service to run test on line - so much that I’m unable to for the rest of the day. This is why I turned to another website to check and see if there were others having same issue. Which they were. My router restarted itself 5 times in 1 hour. Not right! :/

  • Rockyi1980 Iain Rockliffe (@Rockyi1980) reported from Dunfermline, Scotland

    @ReplayRetro @virginmedia The problem is when it works no one comes even close in terms of speed

  • JillBile Jillian Thomson (@JillBile) reported from Haggs, Scotland

    @virginmedia Hi I can't access @NetflixUK from my virgin box. Is there a problem with the app?

  • alancurrie1991 Alan Currie (@alancurrie1991) reported from Livingston, Scotland

    @virginmedia spent over an hour trying to speak to someone about a damaged line to get an engineer out and then got hung up on can you help?

  • StuP44 Stuart P (@StuP44) reported from Cumbernauld, Scotland

    @virginmedia What's happened is she changed some account details, bank account and name....and since then her connection has been cut....seems more an administrative issue than technical.

  • JillBile Jillian Thomson (@JillBile) reported from Haggs, Scotland

    @virginmedia hi is there a problem with Netflix? I can't access it.

  • lambie_lamb Kirsten Lamb (@lambie_lamb) reported from Mid Calder, Scotland

    @virginmedia I need to speak to someone about my broadband dropping every day from around 12:00-14:00. Do you have a tech help desk?

  • alied321 Alison (@alied321) reported from Livingston, Scotland

    @virginmedia emails wouldn’t send on my parents iPad now it won’t receive email. How can we get help to resolve?

  • Yossarian_sco Alex Clowes (@Yossarian_sco) reported from Cumbernauld, Scotland

    @virginmedia wi-fi seems to be down in Cumbernauld G67 , and the footballs on soon , wont be happy 👀.

  • shehzadinho Shez (@shehzadinho) reported from Brightons, Scotland

    I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf

  • lizwalk64409943 liz walker (@lizwalk64409943) reported from Cumbernauld, Scotland

    @LibertyLndnGirl @virginmedia Bad customer service !!

  • Keenan38Keenan Paul 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏴‍☠️🏳️‍🌈 (@Keenan38Keenan) reported from North Lanarkshire, Scotland

    @virginmedia all my services are down. Can anyone shed some light as to whats going on

  • jaagdoll Janey (@jaagdoll) reported from Bathgate, Scotland

    @virginmedia the wifi service in West Lothian has been really poor for the last 2 days. Can you please let customers know why the service is so bad and when you plan to fix it?

  • tartan1314 Fiona Collie (@tartan1314) reported from Bonnybridge, Scotland

    @virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor

  • weedonski Donna Hughes (@weedonski) reported from Airdrie, Scotland

    @gerriohear @virginmedia @scotgov Is this from home G? Ours has been running so slow the last couple weeks x

  • steve2theizzO Steve (@steve2theizzO) reported from Falkirk, Scotland

    What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm

  • ya_diks Adrienne (@ya_diks) reported from Coatbridge, Scotland

    @virginmedia can’t seem to get logged into my account on your website or app on both pc and mobile. It just keeps reloading the main page to login again

  • hungryduncs Duncan MacColl (@hungryduncs) reported from Grangemouth, Scotland

    @virginmedia catch up not working ?

  • mastermc0 Grant (@mastermc0) reported from Livingston, Scotland

    @virginmedia any chance of some decent support for the fact I’m having issues with my Hub 4 based broadband your phone service has hung up and directed me to hub 3 based trouble shooting... not the service I expect for my money

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • hitchhkr Ben Haslewood (@hitchhkr) reported

    @virginmedia our broadband has failed 4 days out of 5 this week. How can you offer such a poor service at such a high price! Can't work at home today which is a real problem and fault not being fixed until 8.40pm apparently. You've still not responded to my complaint!

  • cjossy Joss (@cjossy) reported

    @virginmedia By telling me to call the same number i've called a million times. How about Human interaction? That's part of the service I pay for @richardbranson

  • LivingByColour Its Just Justine :) (@LivingByColour) reported

    @virginmedia It is down once again. It is very frustrating as it is affecting my work getting done - as other as well. Please can you sort this as it’s becoming a big issue now as it keeps happening.

  • uo_fed Fed uo (@uo_fed) reported

    @virginmedia WiFi down apparently due to the fact that our router is no longer supported by Virgin. So why not send out new routers when decision made rather than when it goes wrong?

  • pumpkinrichards Meliss Rich rds (@pumpkinrichards) reported

    @virginmedia your customer service team have failed to resolve an issue since November. I have now reported you to ofcom, please reopen the complaint and escalate this to the head of customer service equivalent and person repsonsible for customer dashboard for accounts.

  • GMCorper Gabriella Corper (@GMCorper) reported

    @virginmedia diabolical customer service, and even worse connection. On hold for an hour to be cut off. Been in my property for a week and have zero connection. Ridiculous!

  • imagni TRiPPY (@imagni) reported

    in 'continuously weird **** that happens to TRiPPY' news, yesterday I received a cheque from Virgin Media internet giving me a refund for money they apparently owed me from back in *2004* when I lived in Scotland... It was £6.90 but damn I'll take it, lol

  • emy_dolphin emy dolphin (@emy_dolphin) reported

    @virginmedia I'm not sure exactly how any of what your saying is useful to me. I've had little to no wifi for days and I keep getting fobbed off on the phone and on here. I'm paying for a service I'm not receiving and loads of money on mobile data!!!

  • AhtnamasH86 S86 (@AhtnamasH86) reported

    @virginmedia is the biggest pile of 💩 going. Constantly going down. As if my kids education hasn’t been shafted enough this year, they can’t even work remotely thanks to the worst broadband in history. YOU’RE A JOKE. 😤🤬🖕🏼

  • Ashe1988 Ash Hardingham (@Ashe1988) reported

    @virginmedia how are we suppose to contact you? I've tried calling the 0345 454 1111 number but all I get is the "we're sorry all our agents are busy right night call back later message" I wanna talk to someone about my broadband and how to bring the extortionate costs down