Virgin Media

Virgin Media Outage Report in Grangemouth, Falkirk, Scotland

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The latest reports from users having issues in Grangemouth come from postal codes FK3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Grangemouth, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grangemouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Grangemouth, Falkirk, Scotland 09/11/2024 01:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Grangemouth, Falkirk, Scotland

The most recent Virgin Media outage reports came from the following cities: Airdrie, Cumbernauld, Falkirk, Grangemouth, Bo’ness, Denny, Larbert, Dunfermline, Coatbridge, Bonnybridge, Livingston and Uphall.

Loading map, please wait...
City Problem Type Report Time
United KingdomAirdrie Total Blackout
United KingdomCumbernauld Wi-fi
United KingdomFalkirk Wi-fi
United KingdomGrangemouth TV
United KingdomFalkirk Internet
United KingdomBo’ness TV

Community Discussion

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Virgin Media Issues Reports Near Grangemouth, Scotland

Latest outage, problems and issue reports in Grangemouth and nearby locations:

  • cubsi1 Robert McCubbing (@cubsi1) reported from Bo’ness, Scotland

    FFS @virginmedia please sort out your customer service. After finally getting through to change my package, I was put on hold again and transferred to another department. I hung up after 1 hour on hold!!! Think I’ll just cancel and take my business elsewhere

  • annabellcoach Anna Bell Coaching (@annabellcoach) reported from Bo’ness, Scotland

    @virginmedia Thanks but I've done all that. Website says 'no known issues' but the automated answer message says there are 'complex issues' that engineers are working on. We had an engineer booked yesterday but they called off saying it was fixed. It's not.

  • sneekyb Richard Law (@sneekyb) reported from East Calder, Scotland

    @virginmedia Ridiculous that as a existing customer now out of contract that I cannot be offered the same monthly deal as new customers. My bill is to rise by £50 pcm which is not acceptable. I ask if I can take your Bigger tv bundle with sports as advertised for £72 and told no.

  • kari_mcburnie Kari McBurnie (@kari_mcburnie) reported from Dunfermline, Scotland

    @virginmedia The link is no good! I’m not a customer, please can someone message me for my contact details to get this rectified. This has been going on for months now.

  • DarrellB91 Darrell Anne Atkins (@DarrellB91) reported from Livingston, Scotland

    Trying to deal with @virginmedia on behalf of my Gran is one of the most frustrating things. All we want to do is downgrade her package and I've been passed to so many different people. I bet they would keep you on the phone if you wanted to cancel!

  • mastermc0 Grant (@mastermc0) reported from Livingston, Scotland

    @virginmedia No known outage other on demand for works fine just seems to be this one series

  • scottmcmartin Scott McMartin (@scottmcmartin) reported from Falkirk, Scotland

    @virginmedia been trying to get through to virgin mobile 789 number for over an hours 4 failed attempts. Shocking service. #virginmobileuk

  • Dj_ColC DJ Col-C Colin C (@Dj_ColC) reported from Cumbernauld, Scotland

    @virginmedia The up load speed keeps dropping out to zero resulting in loss of connection! Think engineers call that surging! We have had the same issue at our property before but according to your engineers was only us and they couldn't find fault!

  • Ianiesta8 Ian Fitzpatrick (@Ianiesta8) reported from Falkirk, Scotland

    @virginmedia I was looking to upgrade to a TV Package, but the deal for a new customer was far better than the deal I was offered.

  • justjanis Janis McCulloch ☃️❄️ (@justjanis) reported from Dunfermline, Scotland

    Hey @virginmedia our broadband box is flashing green and our Wi-Fi doesn't seem to be working.... help please

  • LTJ_79 Karan Lamb (@LTJ_79) reported from Mid Calder, Scotland

    @virginmedia I have tried to phone for technical help, sky sports channels not on other room boxes how is this fixed, I pay for full package 😠

  • lovemojo1991 RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜 (@lovemojo1991) reported from Falkirk, Scotland

    @virginmedia our network and other people's internet down again!! Seriously this keeps happening

  • Dj_ColC DJ Col-C Colin C (@Dj_ColC) reported from Cumbernauld, Scotland

    @virginmedia so after being told we would have a discount and not be affected by a cut off we are officially cut off from the Internet! After weeks of the same ******* problem and customer services have no clue about this! Shocking!

  • StaceyQ55740408 Stacey Quinn (@StaceyQ55740408) reported from Cumbernauld, Scotland

    @virginmedia Want 2 explain why our internet and tv goes down for a change instead of the usual "known issue crap" . If it's maintenance why not just tell the folk that pay your wages the real issue for not bein able to watch the shows they want browse the Web or even work.

  • Dj_ColC DJ Col-C Colin C (@Dj_ColC) reported from Cumbernauld, Scotland

    @virginmedia your service is diabolical litterly the worst I've ever came across! Your customer support is on par with the service! I've had poor Internet in Glasgow area now for over two weeks and there still no outage notification on your site! Bye virgin media

  • ian46a Ian Andrew🇬🇧 (@ian46a) reported from Cumbernauld, Scotland

    @_ran1gers_ @BazBowsk1 @virginmedia YouTube to rename one of the two signals the box sends out. I found this helped. then I got a another router and put hub 3 into modem mode and now it works as it should. The hub 3 is a terrible box.

  • Dj_ColC DJ Col-C Colin C (@Dj_ColC) reported from Cumbernauld, Scotland

    @virginmedia No again it's only when test is complete it tells you there a problem! When we call they say there is a problem but the service status for the area isn't updated with the problem or estimate fix time! The cust services have no idea what I'm talking about! Scripted calls!

  • annabellcoach Anna Bell Coaching (@annabellcoach) reported from Bo’ness, Scotland

    @virginmedia my broadband is down yet again. Several working hours lost. Four (long) calls later and now just an automated response. Poor show. 🤔 #badservice #homeworking

  • justjanis Janis McCulloch ☃️❄️ (@justjanis) reported from Dunfermline, Scotland

    @virginmedia Nope no issues in the area

  • kari_mcburnie Kari McBurnie (@kari_mcburnie) reported from Dunfermline, Scotland

    @virginmedia despite contacting you and reporting an issue, no one has contacted me. Your contractors have laid tar over my drains. This is now 8 weeks on and still no further forward.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ryanread678 Ryan Read (@ryanread678) reported

    @virginmedia any chance of me getting a free router upgrade my Hub 3 seems to be very slow atm.

  • Johnlumb67 John lumb (@Johnlumb67) reported

    @virginmedia I get 0 service in kitchen, bedroom 2, hallway and side room.

  • InteriorAgent John Northwood (@InteriorAgent) reported

    @virginmedia I was told this coming Friday but no time given. This means we will have had the issue for over a week!! The excuse was they were running late. Told her I am here all evening and can call anytime, but conveniently that couldn’t be done

  • Claros00 Clare Palmer ✌🏽️🦖 (@Claros00) reported

    @virginmedia It’s both… pretty much every device in the house no matter where it is is terrible

  • lukedavidsims Luke David Sims (@lukedavidsims) reported

    @virginmedia We've had calls with your team, and live chat - we've done full resets with paperclips - we've changed our WiFi to have 5ghz or 2ghz - we're paying for a service and I'm currently getting <100mbps download and <1mbps upload...

  • ianfrawley Ian Frawley (@ianfrawley) reported

    Good grief @virginmedia you have no concept of customer loyalty. I spent time with the customer retention service who would not match other service providers. £84.50 for broadband you are having a laugh

  • jonhatt Jonathan Hatt (@jonhatt) reported

    @virginmedia can’t sign in to my account on my laptop. Says you have a problem. Been 2 days now.

  • rovertegdol1 rovertegdol (@rovertegdol1) reported

    @virginmedia It’s terrible

  • dantothepoint Dan B (@dantothepoint) reported

    @virginmedia Not a lot as it doesn't want to work due to the poor connectivity issues

  • pfremporium Paula Fagan Routley (@pfremporium) reported

    @virginmedia service down - what’s happening? Your site says all ok - independent sites showing high complaints ?? It’s not working - and yes we’ve turned the hub on/off already