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Virgin Media outages and service status in Grangemouth, Scotland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Grangemouth, including 2 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 20, 9:17 PM GMT+1.
  • 81% TV (81%)
  • 12% Internet (12%)
  • 5% Wi-fi (5%)
  • 2% Total Blackout (2%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Grangemouth, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grangemouth, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 21: Problems at Virgin Media

Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Grangemouth, Scotland

The most recent Virgin Media outage reports came from the following cities: Alloa, Dunfermline, Falkirk, Livingston, Cumbernauld, Airdrie, Coatbridge, Linlithgow, Bonnybridge, and Larbert.

CityProblem TypeReport Time
Alloa Wi-fi 16 hours ago
Dunfermline Internet 17 hours ago
Dunfermline Internet 1 day ago
Falkirk TV 2 days ago
Falkirk Internet 3 days ago
Falkirk Internet 4 days ago

Nearby cities with recent reports

Falkirk

14 recent signals

2 days ago
Dunfermline

10 recent signals

17 hours ago
Cumbernauld

5 recent signals

7 days ago
Livingston

4 recent signals

6 days ago
Coatbridge

3 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Grangemouth, Scotland

Latest outage, problems and issue reports in Grangemouth and nearby locations:

  • ianjac2
    ianjac (@ianjac2) reported from Harthill, Scotland

    @virginmedia No there isn't I was meant to get an engineer out last Saturday according to your live help chat line and that never happened

  • JudithBoyle3
    Judith Boyle (@JudithBoyle3) reported from Livingston, Scotland

    @virginmedia A better service from virgin media

  • Yossarian_sco
    Alex Clowes (@Yossarian_sco) reported from Cumbernauld, Scotland

    @virginmedia wi-fi seems to be down in Cumbernauld G67 , and the footballs on soon , wont be happy 👀.

  • jimhealy10
    Jim Healy (@jimhealy10) reported from Grangemouth, Scotland

    @virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!

  • jimnimmo60
    oor Jim (@jimnimmo60) reported from Airdrie, Scotland

    @virginmedia We’ve been having issues. Especially with the on demand service or anything we record. Constantly asking us to test the connection. I’ve switched everything off and back on again. Including modem and still getting the same error.

  • lennonsghirl
    Cara (@lennonsghirl) reported from Coatbridge, Scotland

    @virginmedia had there been reported broadband issues in the ML5 area this morning? My service died about 20 mins ago and I can’t get back online. I’m working from home and have a meeting later on so any info would be great! Thanks

  • jaagdoll
    Janey (@jaagdoll) reported from Bathgate, Scotland

    @virginmedia the wifi service in West Lothian has been really poor for the last 2 days. Can you please let customers know why the service is so bad and when you plan to fix it?

  • DeekTheDiamond
    Derek Thomson (@DeekTheDiamond) reported from Airdrie, Scotland

    @virginmedia help! My tivo box won't restart. Switched it off for over 12 hrs last nite but still won't come back on.

  • AG_Developer
    Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland

    Sorry folks for the very sudden end of stream, @virginmedia is doing works in my area and that means until 2024, every 4th of the month my inet will go down. Today and 2 days ago where exceptions to prepare for the works. Sorry folks!

  • louham74
    Louise Hamilton (@louham74) reported from Grangemouth, Scotland

    @virginmedia your customer service is shocking! A sure way to loose customers 🤬🤬🤬

  • DeclanRobb
    Declan Robb🍀 (@DeclanRobb) reported from Airdrie, Scotland

    @virginmedia absolute joke , internet not working again

  • Appolotech
    Dave Stone (@Appolotech) reported from Stirling, Scotland

    @virginmedia Stoping them should be automated. It’s more than just a casual annoyance. You caused additional stress in a very bad time, and all your staff denied the issue and made it worse. Automation isn’t an excuse for bad customer experience.

  • AndrewWedge
    A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia now on my 11th call to sort this out in the last 3 weeks. Each time on the phone for over an hour and still no solution. How to I cancel everything if they refuse to do it and pass me through 5/6 call centres

  • ConorBurns67
    Conor Burns (@ConorBurns67) reported from Coatbridge, Scotland

    @virginmedia Wifi still not working. Been down for about 4 days now. Ended up unplugging our superhub 2 and plugging in the superhub 3 which was sent out a while back. Still not working though

  • Rokewood
    Rokewood (@Rokewood) reported from Cumbernauld, Scotland

    @EvelynArizpe @juliemca @virginmedia Yes, never been with anybody else. None is perfect. But BT has strength in depth

  • Rockyi1980
    Iain Rockliffe (@Rockyi1980) reported from Dunfermline, Scotland

    @ReplayRetro @virginmedia The problem is when it works no one comes even close in terms of speed

  • ianjac2
    ianjac (@ianjac2) reported from Harthill, Scotland

    @virginmedia I would just like an engineer to come to my house next Saturday as early as possible and fix my hub3 thanks as I know it is not working properly as when I try to connect my phone on wifi the is no network name like wm8763213 for example

  • pumphysaysNO
    Lord Galoot (@pumphysaysNO) reported from Broxburn, Scotland

    @virginmedia i havent had tv for 5 days now, technician was meant to call yesterday or 8am this morning, no call, any chance of getting a service i pay for

  • steve2theizzO
    Steve (@steve2theizzO) reported from Falkirk, Scotland

    What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm

  • PrincessGinTech
    Gayle Campbell (@PrincessGinTech) reported from Coatbridge, Scotland

    @virginmedia The speed issues are ongoing everyday! No know issues in the area :(

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KAY7COYS
    COYS (@KAY7COYS) reported

    @virginmedia are the worst internet provider. Wouldn’t recommend at all.

  • teamwedge999
    moo deng (@teamwedge999) reported

    .@virginmedia have gone back on the contract I was offered. Now trying to charge me £432 for a month's bill when it should only be £14.15. Shocking customer service.

  • SusanStanley1
    Susan Stanley ⚒️ Reform UK🇬🇧 (@SusanStanley1) reported

    @Benleo @virginmedia are the company we've signed up to........I'm feeling very concerned now about how they treat their customers.

  • wishful5thinkin
    west witch🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wishful5thinkin) reported

    @Benleo @virginmedia Cancel it & stop your DD. Get a freeview mini box & pay for Disney

  • cane2147
    michael jackson (@cane2147) reported

    @virginmedia will you sort your internet out 5 times I’ve been disconnected in the last hour £164 a month for this repeated internet and tv issue is unacceptable

  • NigelXYYMan
    Nigel XYY man (@NigelXYYMan) reported

    @Benleo It's a long time since I was on virgin media. They had just taken over from ntlworld. It used to annoy me that they could never get TV, broadband and phone working together at the same time.

  • Manavvv31
    Manavmeet Singh (@Manavvv31) reported

    @Benleo @virginmedia Nothing unites Britain quite like a shared telecom customer service horror story. The combination of endless transfers contradictory information and problems somehow getting worse after every call genuinely feels like a national experience at this point 😭 @Benleo

  • tiger20004
    Paul Phillips (@tiger20004) reported

    @nufcrichys If you are a Virgin Media customer, all three finals are free on Channel 526; no HBO or TNT subscription is needed.

  • Selhurst1905
    David kirk (@Selhurst1905) reported

    @virginmedia @teamwedge999 I need help @virginmedia. App not worked since joining 5 weeks ago fibre is lagging all the time yet all I keep getting told is our team is dealing with it over 5 weeks shocking customer service

  • gogzkerr
    gogzy (@gogzkerr) reported

    @Benleo @virginmedia Wierd. Ive been a virgin customer for probably 15 years and had no real issues.