Virgin Media Outage Report in Grangemouth, Falkirk, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Grangemouth, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grangemouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Grangemouth, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Dunfermline, Falkirk, Livingston, Uphall, Larbert, Cumbernauld, Coatbridge, Bonnybridge, Airdrie, Bo’ness, Denny, Bathgate and Grangemouth.
City | Problem Type | Report Time |
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TV | ||
Internet | ||
TV | ||
Total Blackout | ||
Total Blackout | ||
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Grangemouth, Scotland
Latest outage, problems and issue reports in Grangemouth and nearby locations:
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Gary Ivady (@Haggischaser) reported from Falkirk, Scotland
@virginmedia I’ve just had a phone all from a call centre stating it was from virgin media. They were saying that I’m having issues with my internet speed and needed to turn on a computer or device to check my speeds. Is this something that your tech division door is it spam?
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A Wedge 🏴💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland
@virginmedia Is there a free phone number or a way to get direct to the UK bases call centres as your oversees premium numbers do not have the capability to help in this matter I’ve trie don multiple occasions
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Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported from Falkirk, Scotland
@virginmedia Currently at 374Mbps on wireless, so not the worst it's been. 943Mbps on wired.
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Conor Burns (@ConorBurns67) reported from Coatbridge, Scotland
@virginmedia Both not working
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Linda Hamilton (@Lindsham1) reported from Whitecross, Scotland
Got Premier Sports for todays game through Virgin Media at £9.99 with the option to cancel after 30 days. 🇳🇬🇳🇬🇳🇬🇳🇬
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Conor Burns (@ConorBurns67) reported from Coatbridge, Scotland
@virginmedia Wifi still not working. Been down for about 4 days now. Ended up unplugging our superhub 2 and plugging in the superhub 3 which was sent out a while back. Still not working though
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Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported from Falkirk, Scotland
@virginmedia And it's back down at just 16Mbps now. It happens intermittently.
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Cathy Quinn (@CathyQuinn13) reported from Cumbernauld, Scotland
@virginmedia My husband has been on phone for 90 minutes trying to close an account following a bereavement. He could not get anyone who could actually help him. Absolutely shocking service Virgin Media !!!
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A Wedge 🏴💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland
@virginmedia your call centre is rude, they can’t understand simple English, round in circles, the line keeps buzzing out, I want to cancel but they will not put me through to anyone who can. They profess to be from every team everything I ask for help! Shocking how bad this is
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Shawsy67 (@shawsy67) reported from Airdrie, Scotland
@virginmedia I have tried twice to get through on the phone for nearly a hour each time, can someone help me?
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Laura Delaney (@LauraW279) reported from Coatbridge, Scotland
@virginmedia I want to cancel but can't get through via phone call. It says online to cancel i need to call yous ????
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A Wedge 🏴💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland
@virginmedia I have been calling premium numbers for weeks to speak to people. Only one seemed to help but she was from a UK office and said she would call me back. I am still waiting over a week later for anyone to be in touch with me!
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Gayle Campbell (@PrincessGinTech) reported from Coatbridge, Scotland
@virginmedia The speed issues are ongoing everyday! No know issues in the area :(
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Haggisking💙 (@Haggiskings) reported from Brightons, Scotland
@virginmedia Hi, is it normal for an agent to call to fix internet problems?I pressurised him on his lack of security, he said do you want good service or to cancel?Then hung up?It’s impossible to communicate with you as a corporate organisation so I’m hoping you tweet?
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A Wedge 🏴💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland
@virginmedia now on my 11th call to sort this out in the last 3 weeks. Each time on the phone for over an hour and still no solution. How to I cancel everything if they refuse to do it and pass me through 5/6 call centres
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NovaTrance - Trapped in Space and Chronic Pain (@Nova_Trance) reported from Cumbernauld, Scotland
Still not had a reply from @virginmedia and I'm still having connection drops. This is still affecting my work. Its been a week now. Can you confirm if there's an area outage or something.
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✨ (@lisaJwatson_3) reported from Bo’ness, Scotland
@virginmedia No, only on certain channels (5 HD being the worst) there seems be a static interference. The box is very old so not sure if it is compatible anymore
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Gary Robinson 🇧🇬🏴🇪🇺 (@ragazzoscot) reported from Coatbridge, Scotland
Help @virginmedia! Trying to reset my account password and stuck in a password reset loop - keep getting taken back to first page of reset process.
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Gary Connor (@connor_gary) reported from Dullatur, Scotland
@virginmedia @MartinSLewis I am trying to cancel my contract due to price hike. Contact number unavailable and up to 4 hour wait on chat. Plenty operators available when you cold call customers. Please sort out phone and chat response
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A Wedge 🏴💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland
@virginmedia I am still waiting for a call back that was due early this week. Can’t get through to the call centre at all, been trying all day. Can you help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TophAzula (@TophAzula) reported
@virginmedia There's no issue with status in my area, the issue is solely with your departments/Customer service. We've spoken to many employees/been on phone manytimes. Read the full tweet and please solve the issue and please don't forget to compensate for the stress we've been put through.
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salim ahmed (@salimah67993471) reported
@virginmedia checked that document yove attached and it's very misleading as ive not been contacted by anyone for a no. of complaints. As i said they are open '' we are working on a solution'. Sometime later complaint is closed and ive not even been contacted @TomMockridgeVM @VirginMediaCorp
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Hargun💤 (@_hargun1) reported
@virginmedia You lot were so bad I switched providers kmt
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Danny Cunnett (@ChaseRider5) reported
@virginmedia Bout time Virgin started behaving and deal with peoples broadband problems, waste of money.
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Debbie Murphy (@debbiem2480) reported
@virginmedia No I can’t get through. 42% tonight, pathetic. I will be calling to cancel
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John Montgomery (@Jay_Owls) reported
@virginmedia It says theres no known issues. As it always does! I have friends in the area with exactly the same issue
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Lena 🏳️⚧️ (@DoctorLazlo) reported
I swear to god, if Virgin Media is down again...
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alex (@alex62154587) reported
@virginmedia This is part of the problem. Do they then require 49 addresses and 40 the 2 and 5th character of the password.
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bushra.artistry (@Bushra_artistry) reported
@virginmedia Nothing, they said I have a faulty phone which is impossible as they're both brand new phones. It doesn't matter where we are the network drops or we get no network at all.
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martin cason (@cas_of_ag) reported
@virginmedia Apparently not to bad today and ok at present. Concern is that it keeps dropping out causing problems especially during the day when my wife is working to an extent that she has decided to go to her office on Tuesday to allow her to run a teams meeting