Virgin Media Outage Report in Grangemouth, Falkirk, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Grangemouth, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grangemouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (40%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Grangemouth, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Airdrie, Dunfermline, Bonnybridge, Coatbridge, Livingston, Cumbernauld, Falkirk and Grangemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Airdrie |
Internet | |
| Dunfermline |
Total Blackout | |
| Bonnybridge |
Internet | |
| Dunfermline |
Internet | |
| Coatbridge |
Wi-fi | |
| Livingston |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Grangemouth, Scotland
Latest outage, problems and issue reports in Grangemouth and nearby locations:
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Ian Andrew🇬🇧
(@ian46a) reported
from
Cumbernauld, Scotland
@_ran1gers_ @BazBowsk1 @virginmedia YouTube to rename one of the two signals the box sends out. I found this helped. then I got a another router and put hub 3 into modem mode and now it works as it should. The hub 3 is a terrible box.
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Stacey Quinn
(@StaceyQ55740408) reported
from
Cumbernauld, Scotland
@virginmedia Want 2 explain why our internet and tv goes down for a change instead of the usual "known issue crap" . If it's maintenance why not just tell the folk that pay your wages the real issue for not bein able to watch the shows they want browse the Web or even work.
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Darrell Anne Atkins
(@DarrellB91) reported
from
Livingston, Scotland
Trying to deal with @virginmedia on behalf of my Gran is one of the most frustrating things. All we want to do is downgrade her package and I've been passed to so many different people. I bet they would keep you on the phone if you wanted to cancel!
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DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia your service is diabolical litterly the worst I've ever came across! Your customer support is on par with the service! I've had poor Internet in Glasgow area now for over two weeks and there still no outage notification on your site! Bye virgin media
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Karan Lamb
(@LTJ_79) reported
from
Mid Calder, Scotland
@virginmedia I have tried to phone for technical help, sky sports channels not on other room boxes how is this fixed, I pay for full package 😠
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Nanook🐶
(@bazer100) reported
from
Cumbernauld, Scotland
@virginmedia broadband off again this morning, Bill's going up, service keeps going down. Improvements needed or change is on the horizon
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DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia No again it's only when test is complete it tells you there a problem! When we call they say there is a problem but the service status for the area isn't updated with the problem or estimate fix time! The cust services have no idea what I'm talking about! Scripted calls!
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Kari McBurnie
(@kari_mcburnie) reported
from
Dunfermline, Scotland
@virginmedia The link is no good! I’m not a customer, please can someone message me for my contact details to get this rectified. This has been going on for months now.
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Tracy McCormack 🏴
(@HGLogisticsMgr) reported
from
Falkirk, Scotland
WTF @virginmedia!!! I was watching @BGT, fix it please!!!
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Sean Kelly
(@seanpdkelly) reported
from
Coatbridge, Scotland
@virginmedia having nothing but issues with your WiFi! Regretting switching over. Nightmare.
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Robert McCubbing
(@cubsi1) reported
from
Bo’ness, Scotland
FFS @virginmedia please sort out your customer service. After finally getting through to change my package, I was put on hold again and transferred to another department. I hung up after 1 hour on hold!!! Think I’ll just cancel and take my business elsewhere
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✭✭Lorne Callaghan✭✭
(@LorneCallaghan) reported
from
Linlithgow, Scotland
@virginmedia is there a problem with smtp server for Blueyonder. Trying to forward emails to someone through Android phone. Settings are correct but told can't send message. Last month I couldn't send emails with any attachments (under size limits)
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DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia The up load speed keeps dropping out to zero resulting in loss of connection! Think engineers call that surging! We have had the same issue at our property before but according to your engineers was only us and they couldn't find fault!
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James Scott
(@kinneil_ynwa) reported
from
Dunfermline, Scotland
@virginmedia this is getting silly. 4 times I have called to give you my business and just stuck listening to crap hold music....should I just stick with @sky
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Kari McBurnie
(@kari_mcburnie) reported
from
Dunfermline, Scotland
@virginmedia despite contacting you and reporting an issue, no one has contacted me. Your contractors have laid tar over my drains. This is now 8 weeks on and still no further forward.
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia No known outage other on demand for works fine just seems to be this one series
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Scott McMartin
(@scottmcmartin) reported
from
Falkirk, Scotland
@virginmedia been trying to get through to virgin mobile 789 number for over an hours 4 failed attempts. Shocking service. #virginmobileuk
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kasule
(@wearekasule) reported
from
Coatbridge, Scotland
@Cliff_Hill @spindlingdude @virginmedia Bobbys got 4 mates coming for a ‘sleep over’ I may have to get some board games out. Down completely now. 😩
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Davie
(@DavieRiffraff60) reported
from
Airdrie, Scotland
@juliagoulding @virginmedia A absolute disgrace Julia I waited bloody 2 bloody days on @virginmedia guy to fix internet a joke two days off work
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Baz 🏴
(@BigBajio) reported
from
Dunfermline, Scotland
@virginmedia Engineer has just turned up and trying to resolve issue !
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Faraz Hafez
(@FarazHafez) reported
@virginmedia hi is there currently any ongoing issues with virgin mobile data/network. I can make calls but no internet connection even though it shows full bars and 4G sign. Been like this since 4th January evening time and both sims on my account there’s no internet connection.
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lyba
(@NAMIGILLS) reported
I hate virgin media so bad explain why I called and a man just breathed down the phone and when I was talking barely spoke then hung up + they’re billing me still but didn’t send a return package wtf
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Dave
(@andydavis1970) reported
@CheetsS18 @virginmedia No. Soz. Nowt to do with us. It’s due to covid. Yep, that’s our excuse and we’re sticking to it. Anything else we can not help you with?
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Doctor Rock1
(@DoctorRock101) reported
@virginmedia No its just pure greed. Virgin line the pockets of their wealthy bosses & shareholders whilst ordinary Virgin staff get punitive pay rises & abuse from unhappy customers. Maybe a better strategy would to be more cheaper than your competitors and reward customer loyalty in future.
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lyba
(@NAMIGILLS) reported
Virgin media is so bad for students honestly
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Adam
(@adammegahey) reported
@virginmedia can I cancel my broadband via email?
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Ross B
(@bowser49) reported
@virginmedia Hi folks, I moved from 500mb to 1G pack but have been getting the same speeds...I dont use the hub wifi and dont want to go through L1/2 support as its quite simple - speeds to the hub havent been increased...can you help?
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James Grundy
(@GrundyTwo) reported
@SkyHelpTeam doesn’t seem to be any priority to existing,long standing customers when it comes to simple fixes anymore.Hard drive error on SkyQ box is taking 3 weeks to replace.Unacceptable when paying so much for the service.considering moving to @virginmedia
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JG
(@gleesooon) reported
@virginmedia No connection or service available. Its not a device problem, its your network. None of your services support any real time information or notice of repair time. Please don't ask me lots of redundant questions - if you can help actually fix it then ask those ones
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bits n
(@bitsn6) reported
@virginmedia I’ve got no internet again - I had to be working from home from 8 abs I’ve not managed to log on - this is a nightmare - checked your service status and it says it’s working in my area but it’s not ?? My neighbours isn’t working either pls help ASAP