Virgin Media

Virgin Media Outage Report in Grangemouth, Falkirk, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Grangemouth, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grangemouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Grangemouth, Falkirk, Scotland 03/18/2025 18:45

March 18: Problems at Virgin Media

Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Grangemouth, Falkirk, Scotland

The most recent Virgin Media outage reports came from the following cities: Dunfermline, Falkirk, Livingston, Uphall, Larbert, Cumbernauld, Coatbridge, Bonnybridge, Airdrie, Bo’ness, Denny, Bathgate and Grangemouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomDunfermline TV
United KingdomFalkirk Internet
United KingdomLivingston TV
United KingdomFalkirk Total Blackout
United KingdomFalkirk Total Blackout
United KingdomUphall Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Grangemouth, Scotland

Latest outage, problems and issue reports in Grangemouth and nearby locations:

  • meeptastic9 Natasha Hayward (@meeptastic9) reported from Falkirk, Scotland

    @virginmedia I have used the virgin service to run test on line - so much that I’m unable to for the rest of the day. This is why I turned to another website to check and see if there were others having same issue. Which they were. My router restarted itself 5 times in 1 hour. Not right! :/

  • jimhealy10 Jim Healy (@jimhealy10) reported from Grangemouth, Scotland

    @virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!

  • jaagdoll Janey (@jaagdoll) reported from Bathgate, Scotland

    @virginmedia the wifi service in West Lothian has been really poor for the last 2 days. Can you please let customers know why the service is so bad and when you plan to fix it?

  • StuartSned Stuart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@StuartSned) reported from Bo’ness, Scotland

    @virginmedia what is going on with email accounts. I’m down!!

  • weedebsie19 Debbie Hughes (@weedebsie19) reported from Airdrie, Scotland

    @virginmedia Afernoon, are there any issues in the ML6 area as my broadband doesn’t seem to be working. The wi-Fi isn’t connecting to our mobiles & we keep having to use our 4G. Thanks, Debbie

  • mastermc0 Grant (@mastermc0) reported from Livingston, Scotland

    @virginmedia Now apparently there’s a non descriptive network problem and my visit for tomorrow is on hold yet your status page says everything is fine...

  • alancurrie1991 Alan Currie (@alancurrie1991) reported from Livingston, Scotland

    @virginmedia spent over an hour trying to speak to someone about a damaged line to get an engineer out and then got hung up on can you help?

  • ya_diks Adrienne (@ya_diks) reported from Coatbridge, Scotland

    @virginmedia can’t seem to get logged into my account on your website or app on both pc and mobile. It just keeps reloading the main page to login again

  • lizwalk64409943 liz walker (@lizwalk64409943) reported from Cumbernauld, Scotland

    @LibertyLndnGirl @virginmedia I had to send them a recorded delivery letter to cancel mine !!!!

  • alied321 Alison (@alied321) reported from Livingston, Scotland

    @virginmedia emails wouldn’t send on my parents iPad now it won’t receive email. How can we get help to resolve?

  • StuP44 Stuart P (@StuP44) reported from Cumbernauld, Scotland

    @virginmedia What's happened is she changed some account details, bank account and name....and since then her connection has been cut....seems more an administrative issue than technical.

  • mastermc0 Grant (@mastermc0) reported from Livingston, Scotland

    @virginmedia any chance of some decent support for the fact I’m having issues with my Hub 4 based broadband your phone service has hung up and directed me to hub 3 based trouble shooting... not the service I expect for my money

  • DeekTheDiamond Derek Thomson (@DeekTheDiamond) reported from Airdrie, Scotland

    @virginmedia help! My tivo box won't restart. Switched it off for over 12 hrs last nite but still won't come back on.

  • steve2theizzO Steve (@steve2theizzO) reported from Falkirk, Scotland

    What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm

  • lambie_lamb Kirsten Lamb (@lambie_lamb) reported from Mid Calder, Scotland

    @virginmedia I need to speak to someone about my broadband dropping every day from around 12:00-14:00. Do you have a tech help desk?

  • D3borah1404 Debbie (@D3borah1404) reported from Livingston, Scotland

    @virginmedia Theres no wifi or TV..tried your online service as the error code advised this yet doest help much ! I know how to switch the system on/off to reset ! customer service is a joke to get thru on !! And when you do they hang up 🤬 3rd time this has occured in the last 2 months!

  • jimnimmo60 oor Jim (@jimnimmo60) reported from Airdrie, Scotland

    @virginmedia We’ve been having issues. Especially with the on demand service or anything we record. Constantly asking us to test the connection. I’ve switched everything off and back on again. Including modem and still getting the same error.

  • touchofglamour margaret gallagher (@touchofglamour) reported from North Lanarkshire, Scotland

    @virginmedia It's still down, that's been 2 full days, it's actually shocking service, 😡😡 2 people working from home, and kid trying to do school work, I feel this is poor service

  • lizwalk64409943 liz walker (@lizwalk64409943) reported from Cumbernauld, Scotland

    @LibertyLndnGirl @virginmedia Bad customer service !!

  • JohnTru90613516 John Truesdale (@JohnTru90613516) reported from Airdrie, Scotland

    @Glasgow_Times @virginmedia sounds great If only they could respond to emails, tweets or calls!! Abysmal customer service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Jimmay94 James M (@Jimmay94) reported

    @virginmedia joined in august made a payment it never got credited had a complaint with executive team they apparently fixed the problem told me to call this morning to get reconnected called up told the request was sent, now I have had a completely new contract 2x the price

  • iainoswald Iain Oswald💙 (@iainoswald) reported

    Hey @virginmedia trying to work here, but you have shut my Internet down. Can we have it back up please @ EH21?

  • nottinghillman Nottinghill Man (@nottinghillman) reported

    @virginmedia @CarersUK Nothing like having your Virgin Broadband cut off without notice because of a phone call going over an arbitrary credit limit when you have not even been presented with a bill to pay for said call in the first place. How not to run a business and a service. Very poor!

  • McwilliamsMay Lara McWilliams. (@McwilliamsMay) reported

    @virginmedia already & when I call back in one hour that will be 8 times two consecutive times & then when I call back tomorrow (3 consecutive times) Virgin Media whilst taking my money for a service I am not receiving, might or might not do something about it. Or even better still let me...

  • chinad01169 Carol-Anne 🎅🎄🎁 (@chinad01169) reported

    @virginmedia Renting movies from you today is pure crap! Have ordered Aquaman and Doctor Strange and neither will play. Films run for 15 seconds then stop for 3 seconds then start and stop. I'm paying for movies I can't watch!

  • llooggaazz Lloyd James 🌱 (@llooggaazz) reported

    @virginmedia internet has been down for over two hours now and I’ve got a super important presentation due very soon!! #help

  • M4ndoooo Li☻ (@M4ndoooo) reported

    @Norman_Munneke @virginmedia youre the type of customer i dont want on the phone

  • rifleman68 jeff livy (@rifleman68) reported

    @virginmedia hi I’m having problems with your services I can’t log into my virgin media account online as it doesn’t recognise my details for some reason and also I have spoke to one of your colleagues earlier about this and didn’t seem to fix it. Also all our services are down

  • Mr_Kwacky Mr Kwacky (@Mr_Kwacky) reported

    @B14News Someone sent me a video of the virus spreading units being installed. It was a broken Virgin media TV box.

  • McwilliamsMay Lara McWilliams. (@McwilliamsMay) reported

    @virginmedia got one hour before the 24hours is up? Why am I monitoring a service that I pay for but is no longer that is not available to me Virgin Media why?