Virgin Media Outage Report in Grangemouth, Falkirk, Scotland
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The latest reports from users having issues in Grangemouth come from postal codes FK3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Grangemouth, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grangemouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (13%)
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TV (6%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Grangemouth, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Airdrie, Cumbernauld, Falkirk, Grangemouth, Bo’ness, Denny, Larbert, Dunfermline, Coatbridge, Bonnybridge, Livingston and Uphall.
| City | Problem Type | Report Time |
|---|---|---|
 Airdrie |
Total Blackout | |
| Cumbernauld |
Wi-fi | |
| Falkirk |
Wi-fi | |
| Grangemouth |
TV | |
| Falkirk |
Internet | |
| Bo’ness |
TV |
Community Discussion
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Virgin Media Issues Reports Near Grangemouth, Scotland
Latest outage, problems and issue reports in Grangemouth and nearby locations:
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Robert McCubbing
(@cubsi1) reported
from
Bo’ness, Scotland
FFS @virginmedia please sort out your customer service. After finally getting through to change my package, I was put on hold again and transferred to another department. I hung up after 1 hour on hold!!! Think I’ll just cancel and take my business elsewhere
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Anna Bell Coaching
(@annabellcoach) reported
from
Bo’ness, Scotland
@virginmedia Thanks but I've done all that. Website says 'no known issues' but the automated answer message says there are 'complex issues' that engineers are working on. We had an engineer booked yesterday but they called off saying it was fixed. It's not.
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Richard Law
(@sneekyb) reported
from
East Calder, Scotland
@virginmedia Ridiculous that as a existing customer now out of contract that I cannot be offered the same monthly deal as new customers. My bill is to rise by £50 pcm which is not acceptable. I ask if I can take your Bigger tv bundle with sports as advertised for £72 and told no.
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Kari McBurnie
(@kari_mcburnie) reported
from
Dunfermline, Scotland
@virginmedia The link is no good! I’m not a customer, please can someone message me for my contact details to get this rectified. This has been going on for months now.
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Darrell Anne Atkins
(@DarrellB91) reported
from
Livingston, Scotland
Trying to deal with @virginmedia on behalf of my Gran is one of the most frustrating things. All we want to do is downgrade her package and I've been passed to so many different people. I bet they would keep you on the phone if you wanted to cancel!
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia No known outage other on demand for works fine just seems to be this one series
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Scott McMartin
(@scottmcmartin) reported
from
Falkirk, Scotland
@virginmedia been trying to get through to virgin mobile 789 number for over an hours 4 failed attempts. Shocking service. #virginmobileuk
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DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia The up load speed keeps dropping out to zero resulting in loss of connection! Think engineers call that surging! We have had the same issue at our property before but according to your engineers was only us and they couldn't find fault!
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Ian Fitzpatrick
(@Ianiesta8) reported
from
Falkirk, Scotland
@virginmedia I was looking to upgrade to a TV Package, but the deal for a new customer was far better than the deal I was offered.
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Janis McCulloch ☃️❄️
(@justjanis) reported
from
Dunfermline, Scotland
Hey @virginmedia our broadband box is flashing green and our Wi-Fi doesn't seem to be working.... help please
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Karan Lamb
(@LTJ_79) reported
from
Mid Calder, Scotland
@virginmedia I have tried to phone for technical help, sky sports channels not on other room boxes how is this fixed, I pay for full package 😠
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RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜
(@lovemojo1991) reported
from
Falkirk, Scotland
@virginmedia our network and other people's internet down again!! Seriously this keeps happening
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DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia so after being told we would have a discount and not be affected by a cut off we are officially cut off from the Internet! After weeks of the same ******* problem and customer services have no clue about this! Shocking!
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Stacey Quinn
(@StaceyQ55740408) reported
from
Cumbernauld, Scotland
@virginmedia Want 2 explain why our internet and tv goes down for a change instead of the usual "known issue crap" . If it's maintenance why not just tell the folk that pay your wages the real issue for not bein able to watch the shows they want browse the Web or even work.
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DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia your service is diabolical litterly the worst I've ever came across! Your customer support is on par with the service! I've had poor Internet in Glasgow area now for over two weeks and there still no outage notification on your site! Bye virgin media
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Ian Andrew🇬🇧
(@ian46a) reported
from
Cumbernauld, Scotland
@_ran1gers_ @BazBowsk1 @virginmedia YouTube to rename one of the two signals the box sends out. I found this helped. then I got a another router and put hub 3 into modem mode and now it works as it should. The hub 3 is a terrible box.
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DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia No again it's only when test is complete it tells you there a problem! When we call they say there is a problem but the service status for the area isn't updated with the problem or estimate fix time! The cust services have no idea what I'm talking about! Scripted calls!
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Anna Bell Coaching
(@annabellcoach) reported
from
Bo’ness, Scotland
@virginmedia my broadband is down yet again. Several working hours lost. Four (long) calls later and now just an automated response. Poor show. 🤔 #badservice #homeworking
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Janis McCulloch ☃️❄️
(@justjanis) reported
from
Dunfermline, Scotland
@virginmedia Nope no issues in the area
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Kari McBurnie
(@kari_mcburnie) reported
from
Dunfermline, Scotland
@virginmedia despite contacting you and reporting an issue, no one has contacted me. Your contractors have laid tar over my drains. This is now 8 weeks on and still no further forward.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Read
(@ryanread678) reported
@virginmedia any chance of me getting a free router upgrade my Hub 3 seems to be very slow atm.
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John lumb
(@Johnlumb67) reported
@virginmedia I get 0 service in kitchen, bedroom 2, hallway and side room.
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John Northwood
(@InteriorAgent) reported
@virginmedia I was told this coming Friday but no time given. This means we will have had the issue for over a week!! The excuse was they were running late. Told her I am here all evening and can call anytime, but conveniently that couldn’t be done
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Clare Palmer ✌🏽️🦖
(@Claros00) reported
@virginmedia It’s both… pretty much every device in the house no matter where it is is terrible
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Luke David Sims
(@lukedavidsims) reported
@virginmedia We've had calls with your team, and live chat - we've done full resets with paperclips - we've changed our WiFi to have 5ghz or 2ghz - we're paying for a service and I'm currently getting <100mbps download and <1mbps upload...
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Ian Frawley
(@ianfrawley) reported
Good grief @virginmedia you have no concept of customer loyalty. I spent time with the customer retention service who would not match other service providers. £84.50 for broadband you are having a laugh
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Jonathan Hatt
(@jonhatt) reported
@virginmedia can’t sign in to my account on my laptop. Says you have a problem. Been 2 days now.
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rovertegdol
(@rovertegdol1) reported
@virginmedia It’s terrible
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Dan B
(@dantothepoint) reported
@virginmedia Not a lot as it doesn't want to work due to the poor connectivity issues
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Paula Fagan Routley
(@pfremporium) reported
@virginmedia service down - what’s happening? Your site says all ok - independent sites showing high complaints ?? It’s not working - and yes we’ve turned the hub on/off already