Virgin Media

Virgin Media Outage Report in Grangemouth, Falkirk, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Grangemouth, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grangemouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Grangemouth, Falkirk, Scotland 03/19/2025 01:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Grangemouth, Falkirk, Scotland

The most recent Virgin Media outage reports came from the following cities: Dunfermline, Falkirk, Livingston, Uphall, Larbert, Cumbernauld, Coatbridge, Bonnybridge, Airdrie, Bo’ness, Denny, Bathgate and Grangemouth.

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City Problem Type Report Time
United KingdomDunfermline TV
United KingdomFalkirk Internet
United KingdomLivingston TV
United KingdomFalkirk Total Blackout
United KingdomFalkirk Total Blackout
United KingdomUphall Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Grangemouth, Scotland

Latest outage, problems and issue reports in Grangemouth and nearby locations:

  • shawsy67 Shawsy67 (@shawsy67) reported from Airdrie, Scotland

    @virginmedia got problems with my tv, can’t get through on phone

  • CountingSheep5 Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported from Falkirk, Scotland

    @virginmedia And it's back down at just 16Mbps now. It happens intermittently.

  • kammysingh74 Kammy Singh (@kammysingh74) reported from Coatbridge, Scotland

    @virginmedia It absolutely shocking that we have to wait nearly a week for an engineer to come out because we have no service at all. In the meantime, I cannot work from home which leads to us as a family losing money especially in the current climate...

  • Appolotech Dave Stone (@Appolotech) reported from Stirling, Scotland

    @virginmedia Stoping them should be automated. It’s more than just a casual annoyance. You caused additional stress in a very bad time, and all your staff denied the issue and made it worse. Automation isn’t an excuse for bad customer experience.

  • shehzadinho Shez (@shehzadinho) reported from Brightons, Scotland

    I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf

  • lennonsghirl Cara (@lennonsghirl) reported from Coatbridge, Scotland

    @virginmedia had there been reported broadband issues in the ML5 area this morning? My service died about 20 mins ago and I can’t get back online. I’m working from home and have a meeting later on so any info would be great! Thanks

  • connor_gary Gary Connor (@connor_gary) reported from Dullatur, Scotland

    @virginmedia @MartinSLewis I am trying to cancel my contract due to price hike. Contact number unavailable and up to 4 hour wait on chat. Plenty operators available when you cold call customers. Please sort out phone and chat response

  • Auds_Clark Audrey Clark (@Auds_Clark) reported from Bo’ness, Scotland

    @virginmedia I have no internet. And your ‘help’ line says you’re closed due to Covid. So how do I resolve my issues??

  • CountingSheep5 Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported from Falkirk, Scotland

    @virginmedia Currently at 374Mbps on wireless, so not the worst it's been. 943Mbps on wired.

  • hungryduncs Duncan MacColl (@hungryduncs) reported from Grangemouth, Scotland

    @virginmedia catch up not working ?

  • ConorBurns67 Conor Burns (@ConorBurns67) reported from Coatbridge, Scotland

    @virginmedia Both not working

  • shawsy67 Shawsy67 (@shawsy67) reported from Airdrie, Scotland

    @virginmedia I have tried twice to get through on the phone for nearly a hour each time, can someone help me?

  • ScoJeep JeepSco - MM7SCO (@ScoJeep) reported from Cumbernauld, Scotland

    @virginmedia I sent a complaint in to your company 10 days ago regarding my shocking ping rates and slow speeds on my broadband. Still no response, not even to confirm you received my complaint. After 1 hour on hold without even speaking to an agent, I get disconnected.

  • LauraW279 Laura Delaney (@LauraW279) reported from Coatbridge, Scotland

    @virginmedia I want to cancel but can't get through via phone call. It says online to cancel i need to call yous ????

  • Haggiskings Haggisking (@Haggiskings) reported from Brightons, Scotland

    @virginmedia you sent someone out to fix our leaky phone line. He used silicone and gunged up the wires - now we can’t call you to tell you he properly broke it with the repair... help....

  • ConorBurns67 Conor Burns (@ConorBurns67) reported from Coatbridge, Scotland

    @virginmedia Wifi still not working. Been down for about 4 days now. Ended up unplugging our superhub 2 and plugging in the superhub 3 which was sent out a while back. Still not working though

  • jamesblack1986 James (@jamesblack1986) reported from Denny, Scotland

    Delighted to see @virginmedia's internet is back to being a back of ****.

  • Rokewood Rokewood (@Rokewood) reported from Cumbernauld, Scotland

    @EvelynArizpe @juliemca @virginmedia Yes, never been with anybody else. None is perfect. But BT has strength in depth

  • weedonski Donna Hughes (@weedonski) reported from Airdrie, Scotland

    @gerriohear @virginmedia @scotgov Is this from home G? Ours has been running so slow the last couple weeks x

  • ragazzoscot Gary Robinson 🇧🇬🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@ragazzoscot) reported from Coatbridge, Scotland

    Hi @virginmedia - internet and TV down in ML5, Coatbridge. Spoken to neighbours who have same issue. Any idea of issue and ETA on fix?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • andykb999 andy blythe (@andykb999) reported

    @virginmedia So I know there’s a fault and it’s the 3rd in the space of 5 days all not requiring a visit to my house so that says to me you have an underlying fault on your network in my area what are you doing to resolve this ? I pay a lot of money for your services & this isn’t good enough

  • Joanne01998125 Jo (@Joanne01998125) reported

    @virginmedia Nice. So what you're saying is you don't care if your customers have **** service because you have our money. Tax breaks and price increases just benefit you I guess. #VMsucks

  • CarwenSLlThomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿CSLlT🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@CarwenSLlThomas) reported

    @virginmedia Did manage to speak to someone and have recieved a new Sim however I am unable to activate the sim as its still showing no signal.

  • sianleannex Sian Field (@sianleannex) reported

    @virginmedia They’ve been just as bad. Our internet constantly cuts out. Could we have someone look at this please?

  • Nicklewis1 Nick Lewis (@Nicklewis1) reported

    @virginmedia really unhappy with the customer service I have received! Communication has been terrible! I would not recommend! Please contact me.

  • Joanne01998125 Jo (@Joanne01998125) reported

    @virginmedia You've literally told me it's your issue. It's your fault on the network. I don't think anything I do will help.

  • laraglennie 𝕃𝕒𝕣𝕒 (@laraglennie) reported

    @virginmedia my wifi and a few neighbours has all gone off, it’s been reported but your service status says no issues in the area. M34 5 postcode.

  • ChrisReddish75 chris reddish (@ChrisReddish75) reported

    @virginmedia my broadband and landline arnt working, any chance you can check the service? I'm in Sale Manchester M33

  • clogsworth19 Chloe Saunders (@clogsworth19) reported from Wandsworth, England

    @virginmedia Hi, the wifi disconnects several times throughout the day. An engineer changed our hub last year. We then spent £80 on wifi extenders/repeaters/boosters. We want to change the wifi channel to see if that works, but login details are incorrect on the hub.

  • VBobbyX V Bobby X (@VBobbyX) reported

    @virginmedia is awful