Virgin Media

Virgin Media Outage Report in Grangemouth, Falkirk, Scotland

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The latest reports from users having issues in Grangemouth come from postal codes FK3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Grangemouth, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grangemouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Grangemouth, Falkirk, Scotland 01/15/2025 06:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Grangemouth, Falkirk, Scotland

The most recent Virgin Media outage reports came from the following cities: Livingston, Coatbridge, Bonnybridge, Larbert, Airdrie, Dunfermline, Cumbernauld, Falkirk, Grangemouth, Bathgate, Bo’ness and Denny.

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City Problem Type Report Time
United KingdomLivingston Internet
United KingdomCoatbridge Internet
United KingdomBonnybridge TV
United KingdomLarbert Internet
United KingdomAirdrie Internet
United KingdomAirdrie E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Grangemouth, Scotland

Latest outage, problems and issue reports in Grangemouth and nearby locations:

  • scottmcmartin Scott McMartin (@scottmcmartin) reported from Falkirk, Scotland

    @virginmedia been trying to get through to virgin mobile 789 number for over an hours 4 failed attempts. Shocking service. #virginmobileuk

  • ian46a Ian Andrew🇬🇧 (@ian46a) reported from Cumbernauld, Scotland

    @_ran1gers_ @BazBowsk1 @virginmedia YouTube to rename one of the two signals the box sends out. I found this helped. then I got a another router and put hub 3 into modem mode and now it works as it should. The hub 3 is a terrible box.

  • BigBajio Baz 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@BigBajio) reported from Dunfermline, Scotland

    @virginmedia Engineer has just turned up and trying to resolve issue !

  • wearekasule kasule (@wearekasule) reported from Coatbridge, Scotland

    @Cliff_Hill @spindlingdude @virginmedia Bobbys got 4 mates coming for a ‘sleep over’ I may have to get some board games out. Down completely now. 😩

  • carolstrach CAJ (@carolstrach) reported from Airdrie, Scotland

    @Rickster1873 @virginmedia Yeah mine is just the same! Gonna call them now for a laugh!! Their Twitter is absolutely no help at all and for a Communications company is shocking!!!

  • kari_mcburnie Kari McBurnie (@kari_mcburnie) reported from Dunfermline, Scotland

    @virginmedia despite contacting you and reporting an issue, no one has contacted me. Your contractors have laid tar over my drains. This is now 8 weeks on and still no further forward.

  • johnco John Collins (@johnco) reported from Falkirk, Scotland

    That’s me up to 7 days with broken broadband and WiFi, despite an engineer call out and numerous calls. Finally @virginmedia have agreed the hub is faulty. New one arrives on Tuesday. That’ll be 10 days. #whatapalaver

  • LorneCallaghan ✭✭Lorne Callaghan✭✭ (@LorneCallaghan) reported from Linlithgow, Scotland

    @virginmedia is there a problem with smtp server for Blueyonder. Trying to forward emails to someone through Android phone. Settings are correct but told can't send message. Last month I couldn't send emails with any attachments (under size limits)

  • HGLogisticsMgr Tracy McCormack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@HGLogisticsMgr) reported from Falkirk, Scotland

    WTF @virginmedia!!! I was watching @BGT, fix it please!!!

  • johnco John Collins (@johnco) reported from Falkirk, Scotland

    @twarrestrial @virginmedia Turns out it was! Now to see how get a discount for the 10 days without service!

  • cubsi1 Robert McCubbing (@cubsi1) reported from Bo’ness, Scotland

    FFS @virginmedia please sort out your customer service. After finally getting through to change my package, I was put on hold again and transferred to another department. I hung up after 1 hour on hold!!! Think I’ll just cancel and take my business elsewhere

  • DarrellB91 Darrell Anne Atkins (@DarrellB91) reported from Livingston, Scotland

    Trying to deal with @virginmedia on behalf of my Gran is one of the most frustrating things. All we want to do is downgrade her package and I've been passed to so many different people. I bet they would keep you on the phone if you wanted to cancel!

  • LTJ_79 Karan Lamb (@LTJ_79) reported from Mid Calder, Scotland

    @virginmedia I have tried to phone for technical help, sky sports channels not on other room boxes how is this fixed, I pay for full package 😠

  • DavieRiffraff60 Davie (@DavieRiffraff60) reported from Airdrie, Scotland

    @juliagoulding @virginmedia A absolute disgrace Julia I waited bloody 2 bloody days on @virginmedia guy to fix internet a joke two days off work

  • bazer100 Nanook🐶 (@bazer100) reported from Cumbernauld, Scotland

    @virginmedia broadband off again this morning, Bill's going up, service keeps going down. Improvements needed or change is on the horizon

  • Beckinder MunsterBecks (@Beckinder) reported from Coatbridge, Scotland

    @virginmedia But it's not my fault you cannot transfer my service. Yet I'm being penalised for it

  • kinneil_ynwa James Scott (@kinneil_ynwa) reported from Dunfermline, Scotland

    @virginmedia this is getting silly. 4 times I have called to give you my business and just stuck listening to crap hold music....should I just stick with @sky

  • seanpdkelly Sean Kelly (@seanpdkelly) reported from Coatbridge, Scotland

    @virginmedia having nothing but issues with your WiFi! Regretting switching over. Nightmare.

  • StaceyQ55740408 Stacey Quinn (@StaceyQ55740408) reported from Cumbernauld, Scotland

    @virginmedia Want 2 explain why our internet and tv goes down for a change instead of the usual "known issue crap" . If it's maintenance why not just tell the folk that pay your wages the real issue for not bein able to watch the shows they want browse the Web or even work.

  • carolstrach CAJ (@carolstrach) reported from Airdrie, Scotland

    @virginmedia like many others I have no internet service I’m in ML6. For a communications company your communication and customer service are shocking!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MickHayes1 Mick Hayes (@MickHayes1) reported

    Hi @virginmedia had a really chaotic series of phone calls yesterday from someone claiming to be from you trying to help me improve my internet. Was this you and how can they prove it? Thanks!

  • BillNightingale Bill (@BillNightingale) reported

    @virginmedia Still no call. Bot texting me to ask if problem fixed but still had no call. Bit will take me though security for 5th round and end by saying someone will call within 4hrs.

  • aoife_macentee Aoife (@aoife_macentee) reported

    @VirginMedia_One could you look in to why Virgin Media 3 never has subtitles working? My mam's fav movie was on last night but we turned it off as she cannot follow without subtitles. They work on VM 1 and 2

  • acrock950 Adam (@acrock950) reported

    @virginmedia @BigIssue Trying to cancel my service with you as I am moving and cant take the service with me. Call centre staff just hang up on me or transfer me the moment they realise I'm cancelling. Terrible service

  • dales23 Stephen daly (@dales23) reported

    @virginmedia please someone contact me regarding my WiFi, its bordering on the ridiculous now ,never I'm my life have I had so many problems with WiFi since joining your company its a shambles

  • Goutam54206511 Goutam (@Goutam54206511) reported

    @virginmedia So why do I need to pay Virgin then? It is not one time issue, it has been for over 2 years. Virgin should have shown due diligence and duty of care to resolve the issue earlier. I appeal for compensation, waive off monthly charges for putting at this position on the critical day

  • Finlayandrew_ Finlay Andrew (@Finlayandrew_) reported

    Virgin media is a scam, about ready to lob this box out the back window **** sake

  • PetermcRed Peter mcgoldrick (@PetermcRed) reported

    @AntMelvin @virginmedia Virgin media lie all the time. They're billing me for a service I cancelled on 26th October. They say they can't access my account because there is an outstanding payment. They expect me to pay for a service I'm not using.

  • HelloNikDesign H E L L O I M N I K Design 🖍 (@HelloNikDesign) reported

    @TimGander @virginmedia My mum is with them over near Timsbury and they've had no problems

  • Chris_Archer58 Chris Archer (@Chris_Archer58) reported

    @virginmedia No and to be honest I never had any issues with my old router before this super hub.