Virgin Media

Virgin Media Outage Report in Blackburn, West Lothian, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Blackburn, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Blackburn, West Lothian, Scotland 12/14/2024 01:45

December 14: Problems at Virgin Media

Virgin Media is having issues since 01:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Blackburn, West Lothian, Scotland

The most recent Virgin Media outage reports came from the following cities: Bonnybridge, Livingston, Larbert, Grangemouth, Falkirk, Bo’ness, Wishaw, Bathgate and Denny.

Loading map, please wait...
City Problem Type Report Time
United KingdomBonnybridge Wi-fi
United KingdomBonnybridge TV
United KingdomLivingston Internet
United KingdomLarbert TV
United KingdomBonnybridge Total Blackout
United KingdomGrangemouth TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Blackburn, Scotland

Latest outage, problems and issue reports in Blackburn and nearby locations:

  • CountingSheep5 Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported from Falkirk, Scotland

    @virginmedia Currently at 374Mbps on wireless, so not the worst it's been. 943Mbps on wired.

  • lisaJwatson_3 (@lisaJwatson_3) reported from Bo’ness, Scotland

    @virginmedia No, only on certain channels (5 HD being the worst) there seems be a static interference. The box is very old so not sure if it is compatible anymore

  • tartan1314 Fiona Collie (@tartan1314) reported from Bonnybridge, Scotland

    @virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor

  • StephenMcAtDell Stephen McLaughlin (@StephenMcAtDell) reported from Carluke, Scotland

    @virginmedia Hi team. Can anyone help with this please? Is there a number I can call to speak to someone?

  • JillBile Jillian Thomson (@JillBile) reported from Haggs, Scotland

    @virginmedia hi is there a problem with Netflix? I can't access it.

  • hungryduncs Duncan MacColl (@hungryduncs) reported from Grangemouth, Scotland

    @virginmedia catch up not working ?

  • StephenMcAtDell Stephen McLaughlin (@StephenMcAtDell) reported from Carluke, Scotland

    @virginmedia Hi team. I’ve been trying to order a WiFi booster after one was supposed to have been sent weeks ago and hasn’t arrived. I’ve tried phoning and going via your Connect App, with no success. Can you help please? Thanks

  • mastermc0 Grant (@mastermc0) reported from Livingston, Scotland

    @virginmedia any chance of some decent support for the fact I’m having issues with my Hub 4 based broadband your phone service has hung up and directed me to hub 3 based trouble shooting... not the service I expect for my money

  • CountingSheep5 Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported from Falkirk, Scotland

    @virginmedia And it's back down at just 16Mbps now. It happens intermittently.

  • geochierchia Gerardo Chierchia (@geochierchia) reported from Wishaw, Scotland

    @virginmedia I need to order a Booster, your VM Connect app doesn’t support Hub 4 and I can’t get through to anyone on the phone, how can I go about having one sent out?

  • Haggiskings Haggisking (@Haggiskings) reported from Brightons, Scotland

    @virginmedia you sent someone out to fix our leaky phone line. He used silicone and gunged up the wires - now we can’t call you to tell you he properly broke it with the repair... help....

  • steve2theizzO Steve (@steve2theizzO) reported from Falkirk, Scotland

    What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm

  • shehzadinho Shez (@shehzadinho) reported from Brightons, Scotland

    I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf

  • Lindsham1 Linda Hamilton (@Lindsham1) reported from Whitecross, Scotland

    Got Premier Sports for todays game through Virgin Media at £9.99 with the option to cancel after 30 days. 🇳🇬🇳🇬🇳🇬🇳🇬

  • JillBile Jillian Thomson (@JillBile) reported from Haggs, Scotland

    @virginmedia Hi I can't access @NetflixUK from my virgin box. Is there a problem with the app?

  • geochierchia Gerardo Chierchia (@geochierchia) reported from Wishaw, Scotland

    @virginmedia It’s been awful, passed onto three different people and now being told that you’re running low on stock so I can’t have one? This doesn’t sound right, can someone else please arrange to have these sent out?

  • Auds_Clark Audrey Clark (@Auds_Clark) reported from Bo’ness, Scotland

    @virginmedia I have no internet. And your ‘help’ line says you’re closed due to Covid. So how do I resolve my issues??

  • Haggischaser Gary Ivady (@Haggischaser) reported from Falkirk, Scotland

    @virginmedia I’ve just had a phone all from a call centre stating it was from virgin media. They were saying that I’m having issues with my internet speed and needed to turn on a computer or device to check my speeds. Is this something that your tech division door is it spam?

  • jamesblack1986 James (@jamesblack1986) reported from Denny, Scotland

    Delighted to see @virginmedia's internet is back to being a back of ****.

  • alancurrie1991 Alan Currie (@alancurrie1991) reported from Livingston, Scotland

    @virginmedia spent over an hour trying to speak to someone about a damaged line to get an engineer out and then got hung up on can you help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ihatewestwood Ihatewestwood (@ihatewestwood) reported

    @virginmedia Aww jesus Christ.... I need to log onto that for we chat, which is the issue I'm having 🫣. I tried using my acc and area reference as well and it can't find my account. Unbelievable

  • doitallpaul69 paul winchester (@doitallpaul69) reported

    @virginmedia No idea what the connect app is but i know where it doesnt work properly. I just need a link or a phone number to order them. It should be a simple process but like everything with virgin its not

  • Joses_World Basic with Life (@Joses_World) reported

    @virginmedia @edanderson101 Virgin media why is everything so difficult and drawn out with you? I thought it was just a few of us that felt like this but you seem to have a huge problem with providing your paying customers with a consistent functioning service. 😔

  • comicbookguy_UK Mr Comic Book (@comicbookguy_UK) reported

    @ScottishSun why havent you mentioned the constant @virginmedia outages EVERY night at midnight this week? Subscribers up & down the nation losing all internet including the VM website going down yet Virgin refuse to acknowledge it! We're fed up with this!!

  • KyleCiesielczuk K. C. (@KyleCiesielczuk) reported

    @the_pieface @virginmedia Tempting fate here but I have had no issues with virgin for a few months now.

  • wainscott1 Wainscott (@wainscott1) reported

    Seeing as Virgin Media is trending, has anyone else had broadband connection problems ever since they had no choice in being upgraded to superfast 100MB+? I wouldn't even call it fast a lot of the time! It was fine before that.

  • revvyb7 Barry Carre (@revvyb7) reported

    @the_pieface @virginmedia And there prices are £55 shot up for even worse service then usual

  • neilfinlayson Neil Finlayson (@neilfinlayson) reported from Edinburgh, Scotland

    @virginmedia we’re very displeased with your Internet speed. Up and down like a yoyo. CityFibre next stop

  • Knxfee Knxfee (@Knxfee) reported

    @JOKERUKG @virginmedia £105 a month for it to go down all the time

  • Jack_Huntero James Hunter (@Jack_Huntero) reported

    @virginmedia Wdym everyone had the issue it something to do with vm server going down.