Virgin Media outages and service status in Blackburn, Scotland
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Blackburn, including 0 direct reports.
- The most common problems reported in this area mention E-mail, Internet, and TV.
- E-mail (40%)
- Internet (40%)
- TV (20%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Blackburn, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackburn, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Blackburn, Scotland
The most recent Virgin Media outage reports came from the following cities: Livingston, Grangemouth, Bo’ness, and Falkirk.
| City | Problem Type | Report Time |
|---|---|---|
 Livingston
|
Internet | 12 days ago |
|
Livingston
|
13 days ago | |
|
Grangemouth
|
13 days ago | |
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Grangemouth
|
TV | 18 days ago |
|
Bo’ness
|
Internet | 19 days ago |
Community Discussion
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Virgin Media Issues Reports Near Blackburn, Scotland
Latest outage, problems and issue reports in Blackburn and nearby locations:
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John Malcolm McMenemy (@AberJohnny) reported from Denny, Scotland@ScotsSaboteur @DeMcbot @virginmedia Supposedly fixed then went down again.
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Arek Kwapis (@AG_Developer) reported from Falkirk, ScotlandCome on @virginmedia, this is getting ridiculous now. Been without Internet for over 24hrs - ever since yesterday's maintenance at 9am. Still not got my Oomph unlimited data to help ease the pain either and no ETA on fix. This is beyond silly.
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Gem ❤️ (@GemmaaMurphy) reported from Newmains, Scotland@virginmedia I honestly don’t know!! My mum has not long got a new mobile and she’s using the WiFi too, I wondered if that was the case! Please help
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Scott McMartin (@scottmcmartin) reported from Falkirk, Scotland@virginmedia been trying to get through to virgin mobile 789 number for over an hours 4 failed attempts. Shocking service. #virginmobileuk
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John Collins (@johnco) reported from Falkirk, Scotland@twarrestrial @virginmedia Turns out it was! Now to see how get a discount for the 10 days without service!
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✨ (@lisaJwatson_3) reported from Bo’ness, Scotland@virginmedia No, only on certain channels (5 HD being the worst) there seems be a static interference. The box is very old so not sure if it is compatible anymore
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kat (@lady_kat14) reported from Blackburn, Scotland@marieclarkg12 @virginmedia One of our friends had a real problem with them, they gave him the run around for weeks 😡
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steve berridge (@Scotwolf2Steve) reported from Livingston, Scotland@virginmedia hi TV box & Router switched off and rebooted minutes later, No broadband since. Got live TV but catch up etc not working. EH54 5HR. Used online help wasn't working, but is now saying network error. Can you confirm problem I've rebooted router etc. Thanks
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Steve (@steve2theizzO) reported from Falkirk, ScotlandWhat is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm
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Robert McCubbing (@cubsi1) reported from Bo’ness, ScotlandFFS @virginmedia please sort out your customer service. After finally getting through to change my package, I was put on hold again and transferred to another department. I hung up after 1 hour on hold!!! Think I’ll just cancel and take my business elsewhere
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Arek Kwapis (@AG_Developer) reported from Falkirk, ScotlandSorry folks for the very sudden end of stream, @virginmedia is doing works in my area and that means until 2024, every 4th of the month my inet will go down. Today and 2 days ago where exceptions to prepare for the works. Sorry folks!
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Stephen McLaughlin (@StephenMcAtDell) reported from Carluke, Scotland@virginmedia Hi team. Can anyone help with this please? Is there a number I can call to speak to someone?
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paul macready (@duklaprm) reported from Broxburn, Scotland@SkyUK would love skyglass right now. Will u pay my early exit contract fees from @virginmedia so I can end this hellish service before christmas. Thanks.
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Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland@virginmedia Unfortunately no. I've spoken to multiple agents all day and an engineer is scheduled for tomorrow. If it isn't intermittent outage, it's a massive speed decrease (currently getting 50Mbps down/3Mbps up on a Gig1 line, usually 800Mbps down/55Mbps up)
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Angela Kyle (@Lomondsmum) reported from Wishaw, Scotland@virginmedia Thank you again for your reply and your help. I would actually like to speak to someone in a UK office tomorrow please. How do I go about this?
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Darrell Anne Atkins (@DarrellB91) reported from Livingston, ScotlandTrying to deal with @virginmedia on behalf of my Gran is one of the most frustrating things. All we want to do is downgrade her package and I've been passed to so many different people. I bet they would keep you on the phone if you wanted to cancel!
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Paula ❤️🏴 (@scottishchicp) reported from Broxburn, Scotland@scuj1 @virginmedia Oh never thought of that!
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CK (@CKTheFlyingScot) reported from Falkirk, ScotlandSo my tivo is being mega slow, ****** up recordings and crashes just from changing the channel...@virginmedia
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Kris Montgomery (@Krisfozz1) reported from Inverkeithing, Scotland@virginmedia I’m trying to watch my programming but it keeps coming up that my internet is too slow! 😟 I’ve only had Virgin for 2 months and this isn’t the first time. I was told by the rep that Virgins Internet was the best! Can you help please.
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Richard Law (@sneekyb) reported from East Calder, Scotland@virginmedia Ridiculous that as a existing customer now out of contract that I cannot be offered the same monthly deal as new customers. My bill is to rise by £50 pcm which is not acceptable. I ask if I can take your Bigger tv bundle with sports as advertised for £72 and told no.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Rutt (@DaveRutt2) reported@virginmedia can you help your call centres are useless!!! My sister has moved house as she and her husband are divorced and she has no contact with him. The ac is in his name , but she pays for it. All she wants is the ac to be in her name .. why is this so hard to do 🤬 ?
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Pure Hearted Human (@Graelwyn) reported@GoonerJo2201 @virginmedia It doesn't matter much now. As I intend to take my life as what virgin media don't know. Is that my mother and father abused me most of my life. And maybe since I never got her unconditional love as she loved only through money. I wanted to use the only thing she gives me now. Since she wouldn't call virgin to explain. As she cares more about my brother's partner's mother having cancer. Than that I may have cancer. So virgin media get their payments. And I have finally given up. That is all.
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. (@AlexparkerI) reported@MelJanie @virginmedia I’ve just left virgin media. Their customer service is abysmal
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Peter (@Peter8150139807) reportedDoes virgin media have problems every day
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Peter Miller (@PeteinExeter) reported@virginmedia another outage in the EX4 area. 3 in a matter of a week. Looking forward to speaking to your complaints dept. next week as I will be cancelling my account
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Wolf Matt (@WolfMatt1987) reportedAfter trying to buy the mosesvhrgovic pvp @virginmedia. ive been told from 3 of your support that the boxing is cancelled tonight due to tge fighters being sick. When questioned about this they said this is the info they were given Wtf is going on
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Craig (@wolve585) reportedWhat a joke @virginmedia are! 2 weeks, twice "the system isn't working", 3 times been promised call backs to sort the account of my dad who has passed away and nothing! As if its not a hard enough time as it is! I was going to keep the account but this has made me want to cancel!
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Stephen Maddock (@stephenm68) reportedDay 35 of absolutely no services from @virginmedia and no useful information about when/if the outage in our area will ever get fixed. Let’s hope that @guardian Consumer Champions will look into this - I’ve just written to them. @Ofcom
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Seren 7 (@Seren_7) reported@virginmedia your online chat to us hasn’t worked for over 6 weeks. I have only been able to cancel today after being on a 1 hour call. Please advise when my account will be credited?
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Helen Bailey (@helenbaileyuk) reported@virginmedia neither myself nor my husband have received any emails today (we have ntlworld email addresses) and even ones we've sent to ourselves from other accounts haven't come through. Is there an issue with emails?