Virgin Media Outage Report in Blackburn, West Lothian, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Blackburn, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Blackburn, West Lothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Larbert, Falkirk, Bonnybridge, Grangemouth, Livingston, Uphall, Bo’ness, Denny, Bathgate and Wishaw.
| City | Problem Type | Report Time |
|---|---|---|
 Larbert |
Phone | |
| Falkirk |
Internet | |
| Larbert |
Wi-fi | |
| Bonnybridge |
Internet | |
| Falkirk |
Wi-fi | |
| Grangemouth |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Blackburn, Scotland
Latest outage, problems and issue reports in Blackburn and nearby locations:
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John Collins
(@johnco) reported
from
Falkirk, Scotland
@twarrestrial @virginmedia Turns out it was! Now to see how get a discount for the 10 days without service!
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Anna Bell Coaching
(@annabellcoach) reported
from
Bo’ness, Scotland
@virginmedia Thanks but I've done all that. Website says 'no known issues' but the automated answer message says there are 'complex issues' that engineers are working on. We had an engineer booked yesterday but they called off saying it was fixed. It's not.
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Richard Law
(@sneekyb) reported
from
East Calder, Scotland
@virginmedia Ridiculous that as a existing customer now out of contract that I cannot be offered the same monthly deal as new customers. My bill is to rise by £50 pcm which is not acceptable. I ask if I can take your Bigger tv bundle with sports as advertised for £72 and told no.
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Karan Lamb
(@LTJ_79) reported
from
Mid Calder, Scotland
@virginmedia I have tried to phone for technical help, sky sports channels not on other room boxes how is this fixed, I pay for full package 😠
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Kris Montgomery
(@Krisfozz1) reported
from
Inverkeithing, Scotland
@virginmedia hi, my internet isn’t working very well. Can you help please.
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Darrell Anne Atkins
(@DarrellB91) reported
from
Livingston, Scotland
Trying to deal with @virginmedia on behalf of my Gran is one of the most frustrating things. All we want to do is downgrade her package and I've been passed to so many different people. I bet they would keep you on the phone if you wanted to cancel!
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Robert McCubbing
(@cubsi1) reported
from
Bo’ness, Scotland
FFS @virginmedia please sort out your customer service. After finally getting through to change my package, I was put on hold again and transferred to another department. I hung up after 1 hour on hold!!! Think I’ll just cancel and take my business elsewhere
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Ian Fitzpatrick
(@Ianiesta8) reported
from
Falkirk, Scotland
@virginmedia I was looking to upgrade to a TV Package, but the deal for a new customer was far better than the deal I was offered.
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RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜
(@lovemojo1991) reported
from
Falkirk, Scotland
@virginmedia our network and other people's internet down again!! Seriously this keeps happening
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Tracy McCormack 🏴
(@HGLogisticsMgr) reported
from
Falkirk, Scotland
WTF @virginmedia!!! I was watching @BGT, fix it please!!!
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David
(@Davwa) reported
from
Inverkeithing, Scotland
@virginmedia I’ve had no services since Tuesday. Discovered this after CS closed Tuesday night, as I’m a nurse and work long hours. Contacted Wednesday, got attitude from a call handler, spoke to a manager who couldn’t help much. New router, self install, still nothing!
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Scott McMartin
(@scottmcmartin) reported
from
Falkirk, Scotland
@virginmedia been trying to get through to virgin mobile 789 number for over an hours 4 failed attempts. Shocking service. #virginmobileuk
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✭✭Lorne Callaghan✭✭
(@LorneCallaghan) reported
from
Linlithgow, Scotland
@virginmedia is there a problem with smtp server for Blueyonder. Trying to forward emails to someone through Android phone. Settings are correct but told can't send message. Last month I couldn't send emails with any attachments (under size limits)
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia No known outage other on demand for works fine just seems to be this one series
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Laura-Ann🤓
(@Squibster_LA) reported
from
Wishaw, Scotland
@virginmedia @hartey11 You need an internet signal to chat over webcam. But your tv and broadband are still down.
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Anna Bell Coaching
(@annabellcoach) reported
from
Bo’ness, Scotland
@virginmedia my broadband is down yet again. Several working hours lost. Four (long) calls later and now just an automated response. Poor show. 🤔 #badservice #homeworking
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David
(@Davwa) reported
from
Inverkeithing, Scotland
@virginmedia Now I have an engineer coming tomorrow. They way this has been handled is ridiculous. I lodged a complaint online, was told I’d get a response within 7 days. So patiently waiting. I want to speak to someone UK based with authority to sort this out for me.
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John Collins
(@johnco) reported
from
Falkirk, Scotland
That’s me up to 7 days with broken broadband and WiFi, despite an engineer call out and numerous calls. Finally @virginmedia have agreed the hub is faulty. New one arrives on Tuesday. That’ll be 10 days. #whatapalaver
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Sebastian Zuchlke
(@sorbiq) reported
from
Inverkeithing, Scotland
@virginmedia will be Tuesday next week, so for the whole weekend and Monday I will be cut off from my service, and I just moved to you hoping for a better customer care, i can't express enough how disappointed I am and how angry because of that. How can you let this to happen 😡
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CK
(@CKTheFlyingScot) reported
from
Falkirk, Scotland
So my tivo is being mega slow, ****** up recordings and crashes just from changing the channel...@virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chloe B
(@Chloetbingham) reported
Hello, @virginmedia we've been having issues with our Internet the past couple of days but have not been notified about any works going on and therefore we were wondering what's going on?
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Alex Savage
(@MonsieurSavage) reported
@virginmedia You keep saying someone is coming! You keep saying we will get our compensation and everything will be fixed. Someone supposed to come on the 21st January but now not until February. Our fibre box was taken apart and nobody has come to fix it. ******* shambles. DO SOMETHING
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Angela Quinn
(@AngelaQuinn2) reported
@virginmedia Also, now even more faults 20 minutes after the engineer slot. There are ongoing issues here and we do not have a full service. £4.33 does not go anywhere to cover the issues and time spent on this.
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Alex Savage
(@MonsieurSavage) reported
Hello @virginmedia No internet since October 17th. You have not fixed a ******* thing. You owe us £764.4 in compensation and keep charging us each month. What ******** is wrong with you. Nobody coming again until February?!?!?
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Valor
(@valor_priv) reported
@HANCXCK Virgin media is **** but i complained once & ive been paying £19pm for the past 2 years lmao
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ℓєαηηє
(@briggsy888) reported
@virginmedia It was through Virgin Media link via Health Service Discounts
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Claire knight
(@Clairek25113915) reported
@virginmedia I have had virgin media for a few months now and it is rubbish. I am paying for a service I do not get. I have 2 4K tvs and buffering all the time sometimes no internet connection at all !!!!!
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Stuart Green
(@StuartG89565958) reported
@virginmedia Broadband/internet cuts out much too often, poor upload speeds, as a result the catch up tv service doesn't work. Have checked all connections, but wanted an engineer to check settings are all working optimally.
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Peter D-D
(@pdonduncan) reported
@virginmedia I was told in a formal written response from VM!! I know full well that the are issue/s are still ongoing. It is affecting me. I am furious that VM has already sent a formal communication to say that I will not be entitled compensation for an appointment that I didn't cancel!!
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Mizel
(@Mizels) reported
@virginmedia So I’ve rang on behalf of my mum the number above and they are saying we need a password which she has forgot already as has memory problems