Virgin Media Outage Report in Blackburn, West Lothian, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Blackburn, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Blackburn, West Lothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Falkirk, Larbert, Bonnybridge and Livingston.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk |
TV | |
| Larbert |
Internet | |
| Bonnybridge |
Wi-fi | |
| Livingston |
Total Blackout | |
| Falkirk |
Internet | |
| Falkirk |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Blackburn, Scotland
Latest outage, problems and issue reports in Blackburn and nearby locations:
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Janey
(@jaagdoll) reported
from
Bathgate, Scotland
@virginmedia the wifi service in West Lothian has been really poor for the last 2 days. Can you please let customers know why the service is so bad and when you plan to fix it?
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Alison
(@alied321) reported
from
Livingston, Scotland
@virginmedia emails wouldn’t send on my parents iPad now it won’t receive email. How can we get help to resolve?
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Jillian Thomson
(@JillBile) reported
from
Haggs, Scotland
@virginmedia Hi I can't access @NetflixUK from my virgin box. Is there a problem with the app?
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia any chance of some decent support for the fact I’m having issues with my Hub 4 based broadband your phone service has hung up and directed me to hub 3 based trouble shooting... not the service I expect for my money
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Duncan MacColl
(@hungryduncs) reported
from
Grangemouth, Scotland
@virginmedia catch up not working ?
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Shez
(@shehzadinho) reported
from
Brightons, Scotland
I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf
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Stephen McLaughlin
(@StephenMcAtDell) reported
from
Carluke, Scotland
@virginmedia Hi team. I’ve been trying to order a WiFi booster after one was supposed to have been sent weeks ago and hasn’t arrived. I’ve tried phoning and going via your Connect App, with no success. Can you help please? Thanks
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Megan Lannigan
(@meganmcginty) reported
from
Carluke, Scotland
@virginmedia Hello, it’s a billing issue.
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Darren Ja-la-la-la-la-la-la-la-land
(@CountingSheep5) reported
from
Falkirk, Scotland
@virginmedia And it's back down at just 16Mbps now. It happens intermittently.
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Alan Currie
(@alancurrie1991) reported
from
Livingston, Scotland
@virginmedia spent over an hour trying to speak to someone about a damaged line to get an engineer out and then got hung up on can you help?
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Gerardo Chierchia
(@geochierchia) reported
from
Wishaw, Scotland
@virginmedia I need to order a Booster, your VM Connect app doesn’t support Hub 4 and I can’t get through to anyone on the phone, how can I go about having one sent out?
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Steve
(@steve2theizzO) reported
from
Falkirk, Scotland
What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm
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Fiona Collie
(@tartan1314) reported
from
Bonnybridge, Scotland
@virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor
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Audrey Clark
(@Auds_Clark) reported
from
Bo’ness, Scotland
@virginmedia I have no internet. And your ‘help’ line says you’re closed due to Covid. So how do I resolve my issues??
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Kirsten Lamb
(@lambie_lamb) reported
from
Mid Calder, Scotland
@virginmedia I need to speak to someone about my broadband dropping every day from around 12:00-14:00. Do you have a tech help desk?
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James
(@jamesblack1986) reported
from
Denny, Scotland
Delighted to see @virginmedia's internet is back to being a back of ****.
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Darren Ja-la-la-la-la-la-la-la-land
(@CountingSheep5) reported
from
Falkirk, Scotland
@virginmedia Currently at 374Mbps on wireless, so not the worst it's been. 943Mbps on wired.
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Haggisking
(@Haggiskings) reported
from
Brightons, Scotland
@virginmedia you sent someone out to fix our leaky phone line. He used silicone and gunged up the wires - now we can’t call you to tell you he properly broke it with the repair... help....
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Jillian Thomson
(@JillBile) reported
from
Haggs, Scotland
@virginmedia hi is there a problem with Netflix? I can't access it.
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Stephen McLaughlin
(@StephenMcAtDell) reported
from
Carluke, Scotland
@virginmedia Hi team. Can anyone help with this please? Is there a number I can call to speak to someone?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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matt giles
(@biscuit034084) reported
@virginmedia Internet down again shocking service every week there's a problem
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zig
(@ziggys_revenge) reported
@virginmedia That I pay in full, yet I set up a direct debit and never cancelled it, but because its been cancelled it now rolls over and I'm charged £40 a month when my bill is £28, quite a jump in price and a big different. If I pass you my acc number can you help with this?
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Millo
(@TMillo) reported
@virginmedia you down again? Everything has ground to a halt for the third time in two days. Losing so much work here...
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Red 'til I'm Dead
(@suziegeewizz) reported
yesterday picked my bike up from its service, & they let me take it even though I couldn't pay as their card machine was down. Went back in to pay today, the guy thanked me for coming back. But sounds like some businesses lost out. Will #virginmedia compensate them?
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Jords
(@Jords_Oneey) reported
@virginmedia Your service status page is wrong. My Internet is still down, 3 days without any reason.
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Pork In Cider
(@in_pork) reported
@virginmedia Pretty much what Doug said. Intermittent service customer service a joke
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🇬🇧Gamer759🏴
(@gamer_king759) reported
@virginmedia Still problems with your ****** overpriced service, slow speeds and intermittent connection, when are you putting the prices up again?
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Ally
(@planetintro) reported
After years of poor service & terrible broadband with @SkyUK I left. I joined @virginmedia through @O2 and am saving £30 PER MONTH with better service & better signal. Sky’s weekly “please come back to us” letters are painful, even offering me a higher price than I’m paying now!
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mollie
(@molslols_) reported
@virginmedia SORT YOUR **** OUT BRO. I HAVE NO DATA LEFT BC YOUR ****** WIFI NEVER WORKSSSSS
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Doug
(@ledsparky) reported
@virginmedia @in_pork Your not supplying the service we signed up for