Virgin Media

Virgin Media Outage Report in Blackburn, West Lothian, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Blackburn, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Blackburn, West Lothian, Scotland 05/06/2025 10:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Blackburn, West Lothian, Scotland

The most recent Virgin Media outage reports came from the following cities: Falkirk, Bonnybridge, Larbert, Grangemouth, Livingston and Uphall.

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City Problem Type Report Time
United KingdomFalkirk Internet
United KingdomFalkirk TV
United KingdomBonnybridge TV
United KingdomBonnybridge Internet
United KingdomLarbert Internet
United KingdomFalkirk E-mail

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Blackburn, Scotland

Latest outage, problems and issue reports in Blackburn and nearby locations:

  • ianwsmith82 Ian Smith (@ianwsmith82) reported from Livingston, Scotland

    Honestly shocking customer service from @virginmedia ******* hopeless.

  • GemmaaMurphy Gem ❤️ (@GemmaaMurphy) reported from Newmains, Scotland

    @virginmedia I honestly don’t know!! My mum has not long got a new mobile and she’s using the WiFi too, I wondered if that was the case! Please help

  • scottishchicp Paula ❤️🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@scottishchicp) reported from Broxburn, Scotland

    @scuj1 @virginmedia Oh never thought of that!

  • StevieBev Stevie Beveridge 🏴󠁧󠁢󠁳󠁣󠁴󠁿🐝 (@StevieBev) reported from Falkirk, Scotland

    @dddun0407 @virginmedia You will have to pay mega too as well, utter scumbag of a company, even with what’s going on in the world they won’t give a shit about you x

  • StuartSned Stuart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@StuartSned) reported from Bo’ness, Scotland

    @virginmedia what is going on with email accounts. I’m down!!

  • alied321 Alison (@alied321) reported from Livingston, Scotland

    @virginmedia emails wouldn’t send on my parents iPad now it won’t receive email. How can we get help to resolve?

  • Ianiesta8 Ian Fitzpatrick (@Ianiesta8) reported from Falkirk, Scotland

    @virginmedia I was looking to upgrade to a TV Package, but the deal for a new customer was far better than the deal I was offered.

  • swany1988 andrew swanston (@swany1988) reported from Redding, Scotland

    @virginmedia hi was promised a manager call back 2 days ago and not happened. Piss poor customer service !! Only been with you just over a month and my experience is ruined !!!

  • _HannahMcInnes_ Hannah McInnes (@_HannahMcInnes_) reported from Livingston, Scotland

    @virginmedia has they worst customer service I’ve ever experienced, month after month I’ve been trying to sort out my bills with no help whatsoever 80 minutes and I’m still on the phone no further forward as one person says one thing and another person says another😡😡

  • StevieBev Stevie Beveridge 🏴󠁧󠁢󠁳󠁣󠁴󠁿🐝 (@StevieBev) reported from Falkirk, Scotland

    @leejarrett73 @virginmedia Cancel it, I’m telling ye, it’s murder

  • jimhealy10 Jim Healy (@jimhealy10) reported from Grangemouth, Scotland

    @virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!

  • lovemojo1991 RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜 (@lovemojo1991) reported from Falkirk, Scotland

    @virginmedia my WiFi aint working its having bad connection

  • meganmcginty Megan Lannigan (@meganmcginty) reported from Carluke, Scotland

    @virginmedia Hello, it’s a billing issue.

  • rae_rae_95 Rae 🐨 (@rae_rae_95) reported from Falkirk, Scotland

    Virgin Media wifi is down again. 4 days running 🙃

  • garyfarmsocial garyfarmer🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@garyfarmsocial) reported from Linlithgow, Scotland

    The @virginmedia challenge. How long can you keep your internet connection before it goes down. 26 minutes and you’re lucky.

  • meeptastic9 Natasha Hayward (@meeptastic9) reported from Falkirk, Scotland

    @virginmedia I have used the virgin service to run test on line - so much that I’m unable to for the rest of the day. This is why I turned to another website to check and see if there were others having same issue. Which they were. My router restarted itself 5 times in 1 hour. Not right! :/

  • D3borah1404 Debbie (@D3borah1404) reported from Livingston, Scotland

    @virginmedia Theres no wifi or TV..tried your online service as the error code advised this yet doest help much ! I know how to switch the system on/off to reset ! customer service is a joke to get thru on !! And when you do they hang up 🤬 3rd time this has occured in the last 2 months!

  • lambie_lamb Kirsten Lamb (@lambie_lamb) reported from Mid Calder, Scotland

    @virginmedia I need to speak to someone about my broadband dropping every day from around 12:00-14:00. Do you have a tech help desk?

  • KetaminePanda Augmented Deviant ⭕ (@KetaminePanda) reported from Brightons, Scotland

    So was playing competitively Overwatch last night, and on 3 separate times the ******* internet cut out. I lost a whole lot of points cause I couldn't get back in and got temporarily banned.. thanks Virgin #virginmedia

  • mastermc0 Grant (@mastermc0) reported from Livingston, Scotland

    @virginmedia Now apparently there’s a non descriptive network problem and my visit for tomorrow is on hold yet your status page says everything is fine...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Temple64Sybil John Smith (@Temple64Sybil) reported from Harrow Weald, England

    Feel like killing someone, Virgin Media gone down again while watching football so missed second half, total ******* bollocks. Fuming.

  • Fogarty70203299 Fogarty (@Fogarty70203299) reported

    @SQRLTV @virginmedia The same thing happened to me after 30yrs, I’m now with talk talk. Best move I ever Made. Not only great download speed but upload speed almost as good - and no problems

  • HenryDReed ʜᴇɴʀʏ 💉☣️ (@HenryDReed) reported

    @virginmedia No problem, I'll do it when it's safe to.

  • GaryFrazz1 Gary! (@GaryFrazz1) reported

    @virginmedia shocking service. I’ve been waiting for a manager call back, which was meant to be on Sunday, still not received. No support or help from the message service, long waits, no outcomes, SHOCKING!

  • EliteChimney Elite chimney sweeps (of South wales) (@EliteChimney) reported

    @virginmedia So yet more words of help, yet no real help. I'll text this number and see? I will post again with an update

  • TheMinnieCat Minnie Hawkins (@TheMinnieCat) reported

    @virginmedia It’s constant, every day, your site always claims there’s no issues, but the fact that my laptop crashes at approximately the same time every day would indicate there is an issue

  • scottab2013 scott barker (@scottab2013) reported

    @virginmedia Hi John/Virgin Media after my previous message a V6 box arrived but upon installation it just goes blank, I left it for over 30mins but just a blank screen. I have hooked up a few in previous years please tell me they didn't send a broken box AGAIN!!

  • doc_price ben price (@doc_price) reported

    @ljmuir4 @O2 I’ve been happy with @virginmedia (and have never regretted leaving O2) - they use the EE network.

  • mogis_marian Marian Mogis (@mogis_marian) reported

    @virginmedia What's the options to cancel my contract? Can I do it by post? Apparently I can't do it online or by email and your customer representatives keep hanging up on me. How many days notice do you need? My current contract is ending on 7th February 2021

  • zoe_banana Dr ZohScho (@zoe_banana) reported

    @virginmedia I have been without internet for a few days and no communication!!!! Not good enough! I wasn’t even told the problem had been solved