Virgin Media

Virgin Media Outage Report in Blackburn, West Lothian, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Blackburn, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Blackburn, West Lothian, Scotland 05/29/2025 00:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Blackburn, West Lothian, Scotland

The most recent Virgin Media outage reports came from the following cities: Denny, Bonnybridge, Livingston, Linlithgow, Larbert, Carluke, Falkirk and Grangemouth.

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City Problem Type Report Time
United KingdomDenny Internet
United KingdomBonnybridge Internet
United KingdomLivingston TV
United KingdomLinlithgow TV
United KingdomLivingston TV
United KingdomLarbert TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Blackburn, Scotland

Latest outage, problems and issue reports in Blackburn and nearby locations:

  • Ianiesta8 Ian Fitzpatrick (@Ianiesta8) reported from Falkirk, Scotland

    @virginmedia I was looking to upgrade to a TV Package, but the deal for a new customer was far better than the deal I was offered.

  • sneekyb Richard Law (@sneekyb) reported from East Calder, Scotland

    @virginmedia Ridiculous that as a existing customer now out of contract that I cannot be offered the same monthly deal as new customers. My bill is to rise by £50 pcm which is not acceptable. I ask if I can take your Bigger tv bundle with sports as advertised for £72 and told no.

  • cubsi1 Robert McCubbing (@cubsi1) reported from Bo’ness, Scotland

    FFS @virginmedia please sort out your customer service. After finally getting through to change my package, I was put on hold again and transferred to another department. I hung up after 1 hour on hold!!! Think I’ll just cancel and take my business elsewhere

  • ianwsmith82 Ian Smith (@ianwsmith82) reported from Livingston, Scotland

    Honestly shocking customer service from @virginmedia ******* hopeless.

  • annabellcoach Anna Bell Coaching (@annabellcoach) reported from Bo’ness, Scotland

    @virginmedia my broadband is down yet again. Several working hours lost. Four (long) calls later and now just an automated response. Poor show. 🤔 #badservice #homeworking

  • sorbiq Sebastian Zuchlke (@sorbiq) reported from Inverkeithing, Scotland

    @virginmedia will be Tuesday next week, so for the whole weekend and Monday I will be cut off from my service, and I just moved to you hoping for a better customer care, i can't express enough how disappointed I am and how angry because of that. How can you let this to happen 😡

  • LTJ_79 Karan Lamb (@LTJ_79) reported from Mid Calder, Scotland

    @virginmedia I have tried to phone for technical help, sky sports channels not on other room boxes how is this fixed, I pay for full package 😠

  • HGLogisticsMgr Tracy McCormack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@HGLogisticsMgr) reported from Falkirk, Scotland

    WTF @virginmedia!!! I was watching @BGT, fix it please!!!

  • Krisfozz1 Kris Montgomery (@Krisfozz1) reported from Inverkeithing, Scotland

    @virginmedia hi, my internet isn’t working very well. Can you help please.

  • scottmcmartin Scott McMartin (@scottmcmartin) reported from Falkirk, Scotland

    @virginmedia been trying to get through to virgin mobile 789 number for over an hours 4 failed attempts. Shocking service. #virginmobileuk

  • annabellcoach Anna Bell Coaching (@annabellcoach) reported from Bo’ness, Scotland

    @virginmedia Thanks but I've done all that. Website says 'no known issues' but the automated answer message says there are 'complex issues' that engineers are working on. We had an engineer booked yesterday but they called off saying it was fixed. It's not.

  • _HannahMcInnes_ Hannah McInnes (@_HannahMcInnes_) reported from Livingston, Scotland

    @virginmedia has they worst customer service I’ve ever experienced, month after month I’ve been trying to sort out my bills with no help whatsoever 80 minutes and I’m still on the phone no further forward as one person says one thing and another person says another😡😡

  • johnco John Collins (@johnco) reported from Falkirk, Scotland

    @twarrestrial @virginmedia Turns out it was! Now to see how get a discount for the 10 days without service!

  • LorneCallaghan ✭✭Lorne Callaghan✭✭ (@LorneCallaghan) reported from Linlithgow, Scotland

    @virginmedia is there a problem with smtp server for Blueyonder. Trying to forward emails to someone through Android phone. Settings are correct but told can't send message. Last month I couldn't send emails with any attachments (under size limits)

  • mastermc0 Grant (@mastermc0) reported from Livingston, Scotland

    @virginmedia No known outage other on demand for works fine just seems to be this one series

  • Squibster_LA Laura-Ann🤓 (@Squibster_LA) reported from Wishaw, Scotland

    @virginmedia @hartey11 You need an internet signal to chat over webcam. But your tv and broadband are still down.

  • lovemojo1991 RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜 (@lovemojo1991) reported from Falkirk, Scotland

    @virginmedia our network and other people's internet down again!! Seriously this keeps happening

  • CKTheFlyingScot CK (@CKTheFlyingScot) reported from Falkirk, Scotland

    So my tivo is being mega slow, ****** up recordings and crashes just from changing the channel...@virginmedia

  • DarrellB91 Darrell Anne Atkins (@DarrellB91) reported from Livingston, Scotland

    Trying to deal with @virginmedia on behalf of my Gran is one of the most frustrating things. All we want to do is downgrade her package and I've been passed to so many different people. I bet they would keep you on the phone if you wanted to cancel!

  • johnco John Collins (@johnco) reported from Falkirk, Scotland

    That’s me up to 7 days with broken broadband and WiFi, despite an engineer call out and numerous calls. Finally @virginmedia have agreed the hub is faulty. New one arrives on Tuesday. That’ll be 10 days. #whatapalaver

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BobCratchitt Andee Byford (@BobCratchitt) reported from City of London, England

    @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

  • OMSC76 Maureen (@OMSC76) reported

    @virginmedia Thanks for your response l. The Web keeps dropping.(TV) Netflix, Alexa). There's interference on the phone line. Approx every 15 mins this happens. Immediate neighbours have no issue. However they appear to have more recent virgin hubs than we do.

  • zensho_yusho Dansho (@zensho_yusho) reported

    @virginmedia 1/2 hi, during my install setup, the engineer didn't have enough equipment with him. He was missing 1 mini box. He said he would raise a request for someone to come and install it at a later date. Its been 4 weeks and I've heard nothing, several calls to customer...

  • BobCratchitt Andee Byford (@BobCratchitt) reported

    @virginmedia Can you confirm if using your troubleshooting app to register the fault and booking a engineer is considered as registration for the loss of service?

  • LauraMcdonough8 Laura Mcdonough (@LauraMcdonough8) reported

    @virginmedia how long will the tv be down in b34 area. Can’t speak to anyone my aunt has had no TV for days now. Communication is trouble!she lives alone and is very poorly

  • Stevie75101 Stevie75 (@Stevie75101) reported

    @virginmedia It was fixed last week, now having the same issue again. Haven’t reported it yet as I don’t have the energy today to talk to your faults team. You never fix the issue properly, it’s not a proper service you are providing for people’s money.

  • nikkimellor4 nikki mellor (@nikkimellor4) reported

    @virginmedia This is after disconnection. They keep saying I am still with you. I'm not. Being threatened with the bailiffs is awful I need to get legal help against Virgin

  • Tonino_Giancola Tonino Giancola (@Tonino_Giancola) reported

    @virginmedia Yes that has happened, but someone I know has the ability to make use of the phone socket and any extensions that the old phone line made use of, that what i would like to do too. The issue is he was helped by an engineer at his home, where as customer service want to charge me.

  • Evans__Michelle Michelle Rollinson (@Evans__Michelle) reported

    @virginmedia Theirs a surprise! Really think Virgin should look after customers better! Technical services are still unable to fix the issue! If it’s an additional service then should not be advertised as part of your package to use when your TiVo box is down or not available as you can’t!!

  • TabbyLavi Tabitha Penman 💙 (@TabbyLavi) reported

    @virginmedia hi, my TiVo box isn’t working nor are any of the devices plugged directly into the internet router (our CCTV, playstation etc). Have tried re plugging in wires etc, can you please advise what can be done to fix this? Thanks :)