Virgin Media Outage Report in Blackburn, West Lothian, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Blackburn, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Blackburn, West Lothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Grangemouth, Falkirk, Denny, Broxburn, Bonnybridge, Larbert, Livingston and Bo’ness.
| City | Problem Type | Report Time |
|---|---|---|
 Grangemouth |
Wi-fi | |
| Falkirk |
Internet | |
| Falkirk |
Internet | |
| Falkirk |
Wi-fi | |
| Denny |
||
| Falkirk |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Blackburn, Scotland
Latest outage, problems and issue reports in Blackburn and nearby locations:
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Angela Kyle
(@Lomondsmum) reported
from
Wishaw, Scotland
@virginmedia The ability of your agents has never been questioned and is not my reason for asking. I will let you know how I get on with my new router, my second new router in 6 months.
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Stephen McLaughlin
(@StephenMcAtDell) reported
from
Carluke, Scotland
@virginmedia Hi team. Can anyone help with this please? Is there a number I can call to speak to someone?
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Darren Ja-la-la-la-la-la-la-la-land
(@CountingSheep5) reported
from
Falkirk, Scotland
@virginmedia Currently at 374Mbps on wireless, so not the worst it's been. 943Mbps on wired.
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✨
(@lisaJwatson_3) reported
from
Bo’ness, Scotland
@virginmedia No, only on certain channels (5 HD being the worst) there seems be a static interference. The box is very old so not sure if it is compatible anymore
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Darren Ja-la-la-la-la-la-la-la-land
(@CountingSheep5) reported
from
Falkirk, Scotland
@virginmedia And it's back down at just 16Mbps now. It happens intermittently.
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Stephen McLaughlin
(@StephenMcAtDell) reported
from
Carluke, Scotland
@virginmedia Hi team. I’ve been trying to order a WiFi booster after one was supposed to have been sent weeks ago and hasn’t arrived. I’ve tried phoning and going via your Connect App, with no success. Can you help please? Thanks
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Gerardo Chierchia
(@geochierchia) reported
from
Wishaw, Scotland
@virginmedia I need to order a Booster, your VM Connect app doesn’t support Hub 4 and I can’t get through to anyone on the phone, how can I go about having one sent out?
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Angela Kyle
(@Lomondsmum) reported
from
Wishaw, Scotland
Really getting fed up with the dropping of my home wifi signal @virginmedia I have used all my mobile data due to thisand my husbands conference calls are terminating. Have tried calling but getting no where fast. 😡
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Gerardo Chierchia
(@geochierchia) reported
from
Wishaw, Scotland
@virginmedia It’s been awful, passed onto three different people and now being told that you’re running low on stock so I can’t have one? This doesn’t sound right, can someone else please arrange to have these sent out?
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Audrey Clark
(@Auds_Clark) reported
from
Bo’ness, Scotland
@virginmedia I have no internet. And your ‘help’ line says you’re closed due to Covid. So how do I resolve my issues??
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Duncan MacColl
(@hungryduncs) reported
from
Grangemouth, Scotland
@virginmedia catch up not working ?
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Jillian Thomson
(@JillBile) reported
from
Haggs, Scotland
@virginmedia Hi I can't access @NetflixUK from my virgin box. Is there a problem with the app?
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Angela Kyle
(@Lomondsmum) reported
from
Wishaw, Scotland
@virginmedia Thank you again for your reply and your help. I would actually like to speak to someone in a UK office tomorrow please. How do I go about this?
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Linda Hamilton
(@Lindsham1) reported
from
Whitecross, Scotland
Got Premier Sports for todays game through Virgin Media at £9.99 with the option to cancel after 30 days. 🇳🇬🇳🇬🇳🇬🇳🇬
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Haggisking
(@Haggiskings) reported
from
Brightons, Scotland
@virginmedia you sent someone out to fix our leaky phone line. He used silicone and gunged up the wires - now we can’t call you to tell you he properly broke it with the repair... help....
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James
(@jamesblack1986) reported
from
Denny, Scotland
Delighted to see @virginmedia's internet is back to being a back of ****.
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Haggisking💙
(@Haggiskings) reported
from
Brightons, Scotland
@virginmedia Hi, is it normal for an agent to call to fix internet problems?I pressurised him on his lack of security, he said do you want good service or to cancel?Then hung up?It’s impossible to communicate with you as a corporate organisation so I’m hoping you tweet?
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Shez
(@shehzadinho) reported
from
Brightons, Scotland
I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf
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Angela Kyle
(@Lomondsmum) reported
from
Wishaw, Scotland
@virginmedia @virginmedia done all the usual troubleshooting. Finally got through to customer service and a new hub is being sent out. Initially in 5 days but I escalated it and it’s coming in two. I still find this unsatisfactory though because we need to work from home.
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Gary Ivady
(@Haggischaser) reported
from
Falkirk, Scotland
@virginmedia I’ve just had a phone all from a call centre stating it was from virgin media. They were saying that I’m having issues with my internet speed and needed to turn on a computer or device to check my speeds. Is this something that your tech division door is it spam?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Marsh
(@OooitstheMarsh) reported
@Under10sFH @virginmedia Make sure you report them to OFCOM and raise a complaint via the web form. Their customers services are the worst I have ever come across.
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Karen Slatrt
(@Kaazza14) reported
@virginmedia Yet another day with no broadband or TV service & not a single update from faults or cust service 😡. Left high & dry at Xmas. Worst decision ever to move to Virgin Media !!!
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Tech N food
(@PeterHarar) reported
@virginmedia Why should I be in contract as it’s virginmedia fault I demand Amy full refund and disconnection of my service without any penalty..
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Pete Littlewood
(@prlittlewood) reported
@virginmedia and yet again broadband in my area is down (second day running). Am I out of contract yet? Trying to work here...
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David Rowlands
(@rowlandrat) reported
@virginmedia If I stopped payment you would be first to be in contact!! But now I am recording the times it goes down so I can go to the ombudsman as its the worse broadband I have ever had.
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superjeans 🦉
(@superjeans) reported
@virginmedia …. and you failed to pay me the early disconnection fee for my old provider as agreed. I had to chase that multiple times too. Your customer service and experience is just really really poor all round
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fReDurICh fONtaInE
(@fReDurIChFOnTaI) reported
@virginmedia I've already had a bs response with no acknowledgement of any of the issues I raised
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David GoEast
(@David_4320) reported
@virginmedia Tbh this is old history as it happened a couple of years ago & I've been round the houses with Virgin Media about it. You took no responsibility & emails couldn't be retrieved. I was a customer of yours for over 20 years. Let's put it this way: I won't ever be a customer again.
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🇬🇧 Eddie 🇬🇧
(@articeddie) reported
@virginmedia @dominicpybus You should be dealing with this @virginmedia not the poor bloody customer of yours, yodel are YOUR courier
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superjeans 🦉
(@superjeans) reported
@virginmedia Engineer came out, agreed there was a problem with overhead cable location and said someone would come and fix it. You never contacted me again. I chased three times and in the end we had to book a repeat visit in mid Jan just to look at it again.