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Virgin Media outages and service status in Blackburn, Scotland

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Blackburn, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 28, 7:47 PM GMT+1.
  • 78% TV (78%)
  • 15% Internet (15%)
  • 4% Wi-fi (4%)
  • 3% Total Blackout (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Blackburn, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackburn, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Blackburn, Scotland

The most recent Virgin Media outage reports came from the following cities: Falkirk, Wishaw, Carluke, Linlithgow, Livingston, Bonnybridge, and Larbert.

CityProblem TypeReport Time
Falkirk Internet 1 day ago
Falkirk Internet 1 day ago
Wishaw Internet 3 days ago
Carluke Wi-fi 4 days ago
Linlithgow Internet 4 days ago
Falkirk Internet 5 days ago

Nearby cities with recent reports

Falkirk

3 recent signals

1 day ago
Wishaw

1 recent signals

3 days ago
Carluke

1 recent signals

4 days ago
Linlithgow

1 recent signals

4 days ago
Livingston

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Blackburn, Scotland

Latest outage, problems and issue reports in Blackburn and nearby locations:

  • Auds_Clark
    Audrey Clark (@Auds_Clark) reported from Bo’ness, Scotland

    @virginmedia I have no internet. And your ‘help’ line says you’re closed due to Covid. So how do I resolve my issues??

  • mastermc0
    Grant (@mastermc0) reported from Livingston, Scotland

    @virginmedia any chance of some decent support for the fact I’m having issues with my Hub 4 based broadband your phone service has hung up and directed me to hub 3 based trouble shooting... not the service I expect for my money

  • Scottish720
    Scottish (@Scottish720) reported from Skinflats, Scotland

    @virginmedia I don’t know how you can send out a letter that says our prices are going up but won’t effect you till the end of the of your current price fix /contact then we called up to enquire about it to find out it would actually go up in may absolutely ridiculous

  • jimhealy10
    Jim Healy (@jimhealy10) reported from Grangemouth, Scotland

    @virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!

  • wcd07
    Billy Doyle (@wcd07) reported from Livingston, Scotland

    @biker_Ian @Craids Think I'll be changing no. My @virginmedia still down. Shocking service 🤬

  • Haggiskings
    Haggisking💙 (@Haggiskings) reported from Brightons, Scotland

    @virginmedia Hi, is it normal for an agent to call to fix internet problems?I pressurised him on his lack of security, he said do you want good service or to cancel?Then hung up?It’s impossible to communicate with you as a corporate organisation so I’m hoping you tweet?

  • louham74
    Louise Hamilton (@louham74) reported from Grangemouth, Scotland

    @virginmedia your customer service is shocking! A sure way to loose customers 🤬🤬🤬

  • _HannahMcInnes_
    Hannah McInnes (@_HannahMcInnes_) reported from Livingston, Scotland

    @virginmedia has they worst customer service I’ve ever experienced, month after month I’ve been trying to sort out my bills with no help whatsoever 80 minutes and I’m still on the phone no further forward as one person says one thing and another person says another😡😡

  • Davwa
    David (@Davwa) reported from Inverkeithing, Scotland

    @virginmedia Now I have an engineer coming tomorrow. They way this has been handled is ridiculous. I lodged a complaint online, was told I’d get a response within 7 days. So patiently waiting. I want to speak to someone UK based with authority to sort this out for me.

  • Lomondsmum
    Angela Kyle (@Lomondsmum) reported from Wishaw, Scotland

    Really getting fed up with the dropping of my home wifi signal @virginmedia I have used all my mobile data due to thisand my husbands conference calls are terminating. Have tried calling but getting no where fast. 😡

  • Lomondsmum
    Angela Kyle (@Lomondsmum) reported from Wishaw, Scotland

    @virginmedia The ability of your agents has never been questioned and is not my reason for asking. I will let you know how I get on with my new router, my second new router in 6 months.

  • AlanKinloch
    Alan Kinloch (@AlanKinloch) reported from Port Edgar, Scotland

    @vmbusinesshelp @vmbusiness @virginmedia The thing is. They can’t! Your customer care extends no further than saying “oh gosh” and apologies. Neither of which resolve matters.

  • AberJohnny
    John Malcolm McMenemy (@AberJohnny) reported from Denny, Scotland

    @ScotsSaboteur @DeMcbot @virginmedia Supposedly fixed then went down again.

  • dreamingisfree
    Laura Barbour (@dreamingisfree) reported from Bo’ness, Scotland

    service agent who tells me an appointment is scheduled for the 15th November. Shall I laugh or scream? 7 weeks with no WiFi? @virginmedia (2)

  • Lindsham1
    Linda Hamilton (@Lindsham1) reported from Whitecross, Scotland

    Got Premier Sports for todays game through Virgin Media at £9.99 with the option to cancel after 30 days. 🇳🇬🇳🇬🇳🇬🇳🇬

  • Tank2521
    Dave Scott (@Tank2521) reported from Ratho Station, Scotland

    @virginmedia I've received a bill saying I'm over £400 in credit. I presume this is some sort of error? I know if need to call to discuss specifics but is there anyone else reporting this issue?

  • JillBile
    Jillian Thomson (@JillBile) reported from Haggs, Scotland

    @virginmedia Hi I can't access @NetflixUK from my virgin box. Is there a problem with the app?

  • dreamingisfree
    Laura Barbour (@dreamingisfree) reported from Bo’ness, Scotland

    @virginmedia It is now almost four weeks since I have had broadband. The technician who came out 11 days ago assured me the “dig team” would be out in the next day or two. Having now spent approximately 738 hours trying to contact you, I have finally spoken to a customer (1)

  • savcabb
    Dave (@savcabb) reported from Falkirk, Scotland

    Sick of @virginmedia broadband. Constantly goes down for no reason. WiFi glitches but of course you phone and it’s never there fault Not as if it’s cheap either at over £50 a month #timeforachange #frustrated

  • Krisfozz1
    Kris Montgomery (@Krisfozz1) reported from Inverkeithing, Scotland

    @virginmedia I’m trying to watch my programming but it keeps coming up that my internet is too slow! 😟 I’ve only had Virgin for 2 months and this isn’t the first time. I was told by the rep that Virgins Internet was the best! Can you help please.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PeteUK7
    Pete 😷 #COVIDisAirborne (@PeteUK7) reported

    @ProfChocCaXe @virginmedia And you can't see that you have no self-awareness and that you're rude and seek to be hurtful. It pities me that you have no standards which is demonstrated by your interactions here and how totally unbecoming they are.

  • FractalDoctor
    Dr Stuart Woolley (@FractalDoctor) reported

    @PeteUK7 @virginmedia Had exactly the same situation last year with a close relative. Complete shambles that took many mails and waiting on hold on the phone to resolve, then sending back boxes of crap that would no doubt go into landfill. I'd recommend avoiding them at all costs, for anyone.

  • DjRkzr86
    DJ_rkzr86 (@DjRkzr86) reported

    @PeteUK7 @itsendeavour @virginmedia Spoiler alert, they won't. Feedback it's nothing else than automated spam to decive customers they care. I've been with virgin almost decade and at least half of it was my negative feedback and they services only getting worst.

  • df1888
    d_f1888 (@df1888) reported

    @virginmedia @LutzSchueler We’ve been trying to have VM install fibre bb to our home after multiple postponements, numerous phone calls, raising 3 complaints, even emailing the CEO office(who haven’t responded) we are still waiting for the service to be installed.

  • johnmcgill_99
    John Mc Gill (@johnmcgill_99) reported

    @PeteUK7 @virginmedia I had the same issues with BT 😔

  • mlogandigital
    Mark Logan | Ecommerce Consultant (@mlogandigital) reported

    So you get a bill from @virginmedia to say your bill is doubling from tomorrow but can't get in touch with anyone on support to sort it out. @skytv just come and take my money

  • DeborahGuina1
    Deborah Guina (@DeborahGuina1) reported

    @alisterrussell @PeteUK7 @virginmedia My sis in law was in ICU on a ventilator, I had just brought my brother back from another hospital after an MI. A debt collector for a utility Co knocked at his door. Atm the hospital rang to say we had to go down ( SIL later died) the debt guy said not to worry & offered a lift!

  • TheRealCleoGib
    ✨👠♿️ (@TheRealCleoGib) reported

    @PeteUK7 @virginmedia *******, the arguing bots love this post! I'm so sorry for your loss. Let rip on every company causing you distress x

  • _littleimpulse
    🦉 (@_littleimpulse) reported

    @virginmedia Yes: no WiFi. It went off in the middle on the thunderstorm Wednesday night/early Thursday morning & has not reconnected. Online it’s saying a hub connection issue, but I know it went off with the storm…

  • Vikk3rs146
    Mark vix (@Vikk3rs146) reported

    @virginmedia No thinking about it ..this week was the final straw of your shite service and even lousier customer service ..I’m gone after 30 + years but loyal customers mean nothing to you lot .