Virgin Media

Virgin Media Outage Report in Blackburn, West Lothian, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Blackburn, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Blackburn, West Lothian, Scotland 02/20/2025 18:20

February 20: Problems at Virgin Media

Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Blackburn, West Lothian, Scotland

The most recent Virgin Media outage reports came from the following cities: Wishaw, Falkirk, Livingston, Bonnybridge, Larbert, Grangemouth, Denny and Shotts.

Loading map, please wait...
City Problem Type Report Time
United KingdomWishaw Internet
United KingdomFalkirk Wi-fi
United KingdomLivingston Internet
United KingdomBonnybridge Internet
United KingdomLarbert Internet
United KingdomFalkirk TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Blackburn, Scotland

Latest outage, problems and issue reports in Blackburn and nearby locations:

  • CountingSheep5 Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported from Falkirk, Scotland

    @virginmedia Currently at 374Mbps on wireless, so not the worst it's been. 943Mbps on wired.

  • mastermc0 Grant (@mastermc0) reported from Livingston, Scotland

    @virginmedia any chance of some decent support for the fact I’m having issues with my Hub 4 based broadband your phone service has hung up and directed me to hub 3 based trouble shooting... not the service I expect for my money

  • JillBile Jillian Thomson (@JillBile) reported from Haggs, Scotland

    @virginmedia hi is there a problem with Netflix? I can't access it.

  • StephenMcAtDell Stephen McLaughlin (@StephenMcAtDell) reported from Carluke, Scotland

    @virginmedia Hi team. Can anyone help with this please? Is there a number I can call to speak to someone?

  • shehzadinho Shez (@shehzadinho) reported from Brightons, Scotland

    I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf

  • alied321 Alison (@alied321) reported from Livingston, Scotland

    @virginmedia emails wouldn’t send on my parents iPad now it won’t receive email. How can we get help to resolve?

  • lambie_lamb Kirsten Lamb (@lambie_lamb) reported from Mid Calder, Scotland

    @virginmedia I need to speak to someone about my broadband dropping every day from around 12:00-14:00. Do you have a tech help desk?

  • hungryduncs Duncan MacColl (@hungryduncs) reported from Grangemouth, Scotland

    @virginmedia catch up not working ?

  • meganmcginty Megan Lannigan (@meganmcginty) reported from Carluke, Scotland

    @virginmedia Hello, it’s a billing issue.

  • steve2theizzO Steve (@steve2theizzO) reported from Falkirk, Scotland

    What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm

  • jamesblack1986 James (@jamesblack1986) reported from Denny, Scotland

    Delighted to see @virginmedia's internet is back to being a back of ****.

  • Auds_Clark Audrey Clark (@Auds_Clark) reported from Bo’ness, Scotland

    @virginmedia I have no internet. And your ‘help’ line says you’re closed due to Covid. So how do I resolve my issues??

  • jaagdoll Janey (@jaagdoll) reported from Bathgate, Scotland

    @virginmedia the wifi service in West Lothian has been really poor for the last 2 days. Can you please let customers know why the service is so bad and when you plan to fix it?

  • StephenMcAtDell Stephen McLaughlin (@StephenMcAtDell) reported from Carluke, Scotland

    @virginmedia Hi team. I’ve been trying to order a WiFi booster after one was supposed to have been sent weeks ago and hasn’t arrived. I’ve tried phoning and going via your Connect App, with no success. Can you help please? Thanks

  • Haggiskings Haggisking (@Haggiskings) reported from Brightons, Scotland

    @virginmedia you sent someone out to fix our leaky phone line. He used silicone and gunged up the wires - now we can’t call you to tell you he properly broke it with the repair... help....

  • geochierchia Gerardo Chierchia (@geochierchia) reported from Wishaw, Scotland

    @virginmedia I need to order a Booster, your VM Connect app doesn’t support Hub 4 and I can’t get through to anyone on the phone, how can I go about having one sent out?

  • tartan1314 Fiona Collie (@tartan1314) reported from Bonnybridge, Scotland

    @virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor

  • alancurrie1991 Alan Currie (@alancurrie1991) reported from Livingston, Scotland

    @virginmedia spent over an hour trying to speak to someone about a damaged line to get an engineer out and then got hung up on can you help?

  • JillBile Jillian Thomson (@JillBile) reported from Haggs, Scotland

    @virginmedia Hi I can't access @NetflixUK from my virgin box. Is there a problem with the app?

  • CountingSheep5 Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported from Falkirk, Scotland

    @virginmedia And it's back down at just 16Mbps now. It happens intermittently.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Katienemesis1 ♥𝓚𝓪𝓽𝓲𝓮 𝓡𝓲𝓫𝓫𝓸𝓷𝔃 ♥ (@Katienemesis1) reported

    @virginmedia I want a discount of my recently increased monthly bill for the problems you've caused me today.

  • MW92_ Mike W Art (@MW92_) reported

    @virginmedia Down again

  • follow_the_bear Bear Holland (@follow_the_bear) reported

    @oskar5x5 @virginmedia Service down AGAIN. Refund for all customers due!

  • BoomerBoltz ♿BoomerBoltz♿ (@BoomerBoltz) reported

    @virginmedia WHY do this to me! @KickStreaming if my ISP pulls there finger out and sort out the outage thats running wild across the UK i will be live! GRRRRR

  • DanFowz House (@DanFowz) reported

    @virginmedia Still unable to connect to app, website or WiFi? Still an issue after 14 hours! Need to fix ASAP!

  • sabeszz Saber (@sabeszz) reported

    fix ur damn internet i’m tryna play phasmophobia here @virginmedia

  • diwin0 Diane Oliver (@diwin0) reported

    @virginmedia It’s down again now! Unable to connect to VPN

  • Moonflowervol7 alex ♡'s taylor swift (@Moonflowervol7) reported

    aaaand its down again #virginmedia

  • ZippyMonkey John⚒ #GSBOUT (@ZippyMonkey) reported

    @virginmedia Absolute joke!! Asking for more money?? Sort your **** out!

  • horrifiedofhh Horrified of HH (@horrifiedofhh) reported

    @virginmedia Yeah well it’s down again you incompetent twits. Please put the plug back in.