Virgin Media outages and service status in Blackburn, Scotland

Problems in the last 24 hours in Blackburn, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackburn, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Blackburn, Scotland

The most recent Virgin Media outage reports came from the following cities: Falkirk, Livingston, and Grangemouth.

City	Problem Type	Report Time
Falkirk	Internet	18 hours ago
Falkirk	Wi-fi	6 days ago
Livingston	TV	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Blackburn, Scotland

Latest outage, problems and issue reports in Blackburn and nearby locations:

• 
  John Collins (@johnco) reported 3 minutes ago from Falkirk, Scotland

  @twarrestrial @virginmedia Turns out it was! Now to see how get a discount for the 10 days without service!

• 
  Ryan Kirk (@ryanjkirk92) reported 8 minutes ago from Overtown, Scotland

  @virginmedia Is there any issues in ML2 as my broadband has dropped off a few times in the last hour. Light on the hub is still solid white though.

• 
  Justene Ewing (@JusteneEwing) reported 9 minutes ago from Mid Calder, Scotland

  @brendanf_nss @virginmedia All we need at our house is working Wi-Fi - not looking for VIP service just a working one! 😡 really has made my working day so much harder than it needed to be

• 
  Dave Scott (@Tank2521) reported 10 minutes ago from Ratho Station, Scotland

  @virginmedia I've received a bill saying I'm over £400 in credit. I presume this is some sort of error? I know if need to call to discuss specifics but is there anyone else reporting this issue?

• 
  Arek Kwapis (@AG_Developer) reported 14 minutes ago from Falkirk, Scotland

  God damn it @virginmedia, another day another outage. This is becoming a really really sick joke. Just because most people sleep at night doesn't mean others like me don't have work to do

• 
  Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported 17 minutes ago from Falkirk, Scotland

  @virginmedia Currently at 374Mbps on wireless, so not the worst it's been. 943Mbps on wired.

• 
  David (@Davwa) reported 23 minutes ago from Inverkeithing, Scotland

  @virginmedia Now I have an engineer coming tomorrow. They way this has been handled is ridiculous. I lodged a complaint online, was told I’d get a response within 7 days. So patiently waiting. I want to speak to someone UK based with authority to sort this out for me.

• 
  Alan Currie (@alancurrie1991) reported 26 minutes ago from Livingston, Scotland

  @virginmedia spent over an hour trying to speak to someone about a damaged line to get an engineer out and then got hung up on can you help?

• 
  Spike (@Spike61987764) reported 26 minutes ago from Harthill, Scotland

  @virginmedia Not hard enough. 20 hours and 20 minutes without television and broadband which I pay dearly for and that's the best you can say. Time for compensation for no service and move away from @virginmedia to someone more reliable and actually cares a little about customer service

• 
  Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported 26 minutes ago from Falkirk, Scotland

  @virginmedia And it's back down at just 16Mbps now. It happens intermittently.

• 
  Scott McMartin (@scottmcmartin) reported 27 minutes ago from Falkirk, Scotland

  @virginmedia been trying to get through to virgin mobile 789 number for over an hours 4 failed attempts. Shocking service. #virginmobileuk

• 
  John Malcolm McMenemy (@AberJohnny) reported 30 minutes ago from Denny, Scotland

  @ScotsSaboteur @DeMcbot @virginmedia Supposedly fixed then went down again.

• 
  garyfarmer🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@garyfarmsocial) reported 32 minutes ago from Linlithgow, Scotland

  The @virginmedia challenge. How long can you keep your internet connection before it goes down. 26 minutes and you’re lucky.

• 
  Darrell Anne Atkins (@DarrellB91) reported 33 minutes ago from Livingston, Scotland

  Trying to deal with @virginmedia on behalf of my Gran is one of the most frustrating things. All we want to do is downgrade her package and I've been passed to so many different people. I bet they would keep you on the phone if you wanted to cancel!

• 
  Angela Kyle (@Lomondsmum) reported 35 minutes ago from Wishaw, Scotland

  Really getting fed up with the dropping of my home wifi signal @virginmedia I have used all my mobile data due to thisand my husbands conference calls are terminating. Have tried calling but getting no where fast. 😡

• 
  Alison (@alied321) reported 39 minutes ago from Livingston, Scotland

  @virginmedia emails wouldn’t send on my parents iPad now it won’t receive email. How can we get help to resolve?

• 
  Rae 🐨 (@rae_rae_95) reported 42 minutes ago from Falkirk, Scotland

  Virgin Media wifi is down again. 4 days running 🙃

• 
  Sebastian Zuchlke (@sorbiq) reported 43 minutes ago from Inverkeithing, Scotland

  @virginmedia will be Tuesday next week, so for the whole weekend and Monday I will be cut off from my service, and I just moved to you hoping for a better customer care, i can't express enough how disappointed I am and how angry because of that. How can you let this to happen 😡

• 
  Shez (@shehzadinho) reported 58 minutes ago from Brightons, Scotland

  I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf

• 
  Stevie Beveridge 🏴󠁧󠁢󠁳󠁣󠁴󠁿🐝 (@StevieBev) reported 1 hour ago from Falkirk, Scotland

  @leejarrett73 @virginmedia Cancel it, I’m telling ye, it’s murder

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  June Tobin (@junie1954) reported 5 minutes ago

  @virginmedia our virgin media account has been locked for over three weeks. We are unable to log in ! We have spent long time on four phone calls. We have been promised calls back and resolution within 3-5working days. We are still waiting. We have been customers for 26 years

• 
  👾 (@Omersaeela) reported 8 minutes ago

  Hi @VirginMedia, my account has been locked and I’ve been trying to contact support for 2 days now with no response. Calls are not being answered at all. I urgently need help setting up my new WiFi device. This level of support is really disappointing. Have no option 👎

• 
  Dave #oafc (@Rusty_Barnacle) reported 9 minutes ago

  @virginmedia have to say I've really enjoyed spending over 15 hours on the phone and 10 of those on hold this week trying to sort my contract out because your salesperson didn't sort it properly. I've been trying to cancel for 2 hours this morning and been left on hold again

• 
  Sam (@sjr23) reported 10 minutes ago

  @virginmedia Useless. Moved house and sent self install kit. No socket. Fine. Help me then. Nope I’ve sat on hold three times for an hour so and then cut off and their chat bots also just keep cutting me off. I’m paying to be ignored for help a service that doesn’t work!

• 
  Dr. Paul J. Sullivan (@DrPJSullivan) reported 11 minutes ago

  @_HadleyGamble @virginmedia A common "customer service" complaint across many companies. Poor service is expected these days.

• 
  0x00000 (@cryptocyphereth) reported 11 minutes ago

  @tvrski @virginmedia Yeah. After disconnecting with their human support, I switched to another browser. This time, their web deal page worked, but the price was 50p higher per month than the one i initially seen. Still, it was significantly better than the offer the human agent gave me, so I just went ahead with the renewal.

• 
  Paul goodhall (@paulieg1066) reported 17 minutes ago

  @virginmedia got to be the world’s worst customer service been on hold for hours

• 
  Win the Farke Lot! 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JoshLoweLufc) reported 18 minutes ago

  @Leaky23_ @virginmedia See this? Block this customer from any future services!

• 
  Christopher Knibb (@chris_knibb) reported 19 minutes ago

  Could @virginmedia be the worst company to get in touch with? Trying to cancel my contract. Website isn’t working, chat facility is glitching and after two hours no one has answered the phone. Gone slightly crazy listening to the same jazz song over and over again!

• 
  Nick Riedlinger (@nickried) reported 23 minutes ago

  @virginmedia is there a way to renew my service without spending 3 hours on a Web chat and 2 and a half hours on phone calls because the price and content of my product keeps being changed by your various agents?