Virgin Media Outage Report in Blackburn, West Lothian, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Blackburn, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Blackburn, West Lothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Falkirk, Bathgate, Livingston, Linlithgow, Bonnybridge, Larbert, Bo’ness, Grangemouth, Denny and Broxburn.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk |
Total Blackout | |
| Falkirk |
TV | |
| Falkirk |
Phone | |
| Falkirk |
Internet | |
| Falkirk |
Internet | |
| Falkirk |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Blackburn, Scotland
Latest outage, problems and issue reports in Blackburn and nearby locations:
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Louise Hamilton
(@louham74) reported
from
Grangemouth, Scotland
@virginmedia I just phoned again and was told they cannot order for me. So close to just cancelling this shoddy service 🤬
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Ryan Kirk
(@ryanjkirk92) reported
from
Overtown, Scotland
@virginmedia Is there any issues in ML2 as my broadband has dropped off a few times in the last hour. Light on the hub is still solid white though.
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Francesca Docherty
(@FrancescaDocher) reported
from
Overtown, Scotland
@virginmedia you are not very good at keeping your side of the contract but you expect regular FULL payment for INCOMPLETE SERVICE AND EQUIPMENT. Your customer service need more training on how to complete work orders and deliver the proper equipment.
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Laura Barbour
(@dreamingisfree) reported
from
Bo’ness, Scotland
@virginmedia It is now almost four weeks since I have had broadband. The technician who came out 11 days ago assured me the “dig team” would be out in the next day or two. Having now spent approximately 738 hours trying to contact you, I have finally spoken to a customer (1)
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Laura Barbour
(@dreamingisfree) reported
from
Bo’ness, Scotland
service agent who tells me an appointment is scheduled for the 15th November. Shall I laugh or scream? 7 weeks with no WiFi? @virginmedia (2)
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Lord Galoot
(@pumphysaysNO) reported
from
Broxburn, Scotland
@virginmedia i havent had tv for 5 days now, technician was meant to call yesterday or 8am this morning, no call, any chance of getting a service i pay for
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♡
(@D3borah1404) reported
from
Livingston, Scotland
@virginmedia Yes!!! Constantly. Haven't had selected channels now for over 2 weeks and WiFi is abysmal! Seems to fall on deaf ears as the issue is never resolved ! Certainly won't be renewing my contract with yous if its not resolved anytime soon!
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FD
(@F_Dev1888) reported
from
Falkirk, Scotland
@virginmedia They said credit will be applied but can’t do it just now as the system is down. 🤔 @Ofcom
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
God damn it @virginmedia, another day another outage. This is becoming a really really sick joke. Just because most people sleep at night doesn't mean others like me don't have work to do
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Derek Scott
(@DegsyScott) reported
from
Grangemouth, Scotland
@benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
@virginmedia Unfortunately no. I've spoken to multiple agents all day and an engineer is scheduled for tomorrow. If it isn't intermittent outage, it's a massive speed decrease (currently getting 50Mbps down/3Mbps up on a Gig1 line, usually 800Mbps down/55Mbps up)
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Mark Taylor
(@marktaylor73) reported
from
Bathgate, Scotland
@virginmedia twice now appointment for line pull has been scheduled and twice now there’s been no engineer. Move of service to new house required , now being told 10th November, not acceptable.
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
Come on @virginmedia, this is getting ridiculous now. Been without Internet for over 24hrs - ever since yesterday's maintenance at 9am. Still not got my Oomph unlimited data to help ease the pain either and no ETA on fix. This is beyond silly.
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Degsy
(@DegsyScott) reported
from
Grangemouth, Scotland
Great… working from home and @virginmedia broadband goes down again. It’s become very erratic service in the last 12 months… what the hell as we paying premium prices for fast fibre if it can’t be reliable… with more price rises ahead
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kat
(@lady_kat14) reported
from
Blackburn, Scotland
@marieclarkg12 @virginmedia One of our friends had a real problem with them, they gave him the run around for weeks 😡
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
@virginmedia Is there any ETA on issue resolution?
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Louise Hamilton
(@louham74) reported
from
Grangemouth, Scotland
@virginmedia your customer service is shocking! A sure way to loose customers 🤬🤬🤬
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Bev, just Bev…..
(@Beverley1886) reported
from
Wishaw, Scotland
what on earth is going on with your service of both mobile and broadband! Substandard, constantly having connection issues with both!! Not only our household either, common issue with @virginmedia
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Francesca Docherty
(@FrancescaDocher) reported
from
Overtown, Scotland
Keep seeing these adverts for @virginmedia for stream. I can't get a signal if I am more than 6 feet away from the router and the signal booster they sent out is useless won't be bothering with their new service as tge service I have now is rubbish
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David Sandilands
(@DNSandilands) reported
from
Falkirk, Scotland
@virginmedia Yeah but then I realised you can't use a 192.168.1.x network with the hub either 🙃 so sadly into modem mode it goes.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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𝒦𝒾𝓇𝓈𝓉𝓎 🖤
(@Kirsty__Worsty) reported
@virginmedia when are you going to start providing a good service for your customers? Internet seems to be down for the majority of vrigin media UK customers and no updates
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James Day
(@JamesSwiftDay) reported
@emmalunn @virginmedia Virgin Media is semi working for me. Many websites including Twitter and all of Cisco’s services won’t load though, which is a massive problem for my work. The lack of communication with customers is unforgivable.
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Klaus-Peter Dudas
(@hypercrypt) reported
@edwardrussell @virginmedia That would require someone to use some initiative. From dealing with customer support in the past, that’s not a thing at @virginmedia
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GEORGE
(@gogs42) reported
@virginmedia hi there what is going on in south London internet fine at midnight last night and today not working rebooted hub worked for an hour and now down again along with you status page on the app!! Will this be fixed ASAP?
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Virtua Drummer
(@VirtuaDrummer) reported
@RodeDuivel7373 @virginmedia I must admit, in all my time using Telewest, NTL and then VM, I've never witnessed what looks to be a nationwide outage which includes their own website & DNS. Odd there's no mention in the media as this must be hitting business services such as leased lines too.
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Baldy van Bronckhorst
(@Baldy_1990) reported
The fact virgin media can hike our prices while our internet is down is ******* hilarious. Also, who is the competition? Who is actually able to offer faster internet in this country than the disgrace that is Virgin media? Why do we underperform so badly? #virginmedia
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Nonny Mouse
(@nonnymouse2022) reported
Guess I'm not working from home today! #virginmedia
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Daryl Ann
(@DarylAnn27) reported
Waking up to a @virginmedia nationwide outage! 🙄 with so many people working from home, is it time to invest in a 2nd broadband supplier so that people can have a back up? #VirginMediaoutage
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JAllum
(@JohnAllum16) reported
@virginmedia Is everything down this morning ? The one big worry about landlines going to voip has materialised, no phone service 🙄
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R&T Fairs
(@RTFairs) reported
@virginmedia No Internet, no landline and your website not working to check/report. Another reason to move to a new supplier