Virgin Media

Virgin Media Outage Report in Newmains, North Lanarkshire, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Newmains, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newmains and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Newmains, North Lanarkshire, Scotland 12/15/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Newmains, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Motherwell, Cumbernauld, Hamilton, Airdrie, Carluke, Bathgate, Bellshill, Bothwell, Coatbridge, Wishaw and East Kilbride.

Loading map, please wait...
City Problem Type Report Time
United KingdomMotherwell TV
United KingdomCumbernauld TV
United KingdomHamilton Internet
United KingdomAirdrie Internet
United KingdomHamilton Internet
United KingdomMotherwell Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Newmains, Scotland

Latest outage, problems and issue reports in Newmains and nearby locations:

  • VikkiRobb Vikki Robb (@VikkiRobb) reported from East Kilbride, Scotland

    @virginmedia I’ve tried this too.. I’ve honestly had enough now and would prefer to cancel

  • VikkiRobb Vikki Robb (@VikkiRobb) reported from East Kilbride, Scotland

    @virginmedia I didn’t create a post on the forum I looked on for advice but to be honest if you cannot get me the help I need to get started it doesn’t put much trust in you. I would then have to wait how long for a technician to come out for you to charge me for this service?

  • Lomondsmum Angela Kyle (@Lomondsmum) reported from Wishaw, Scotland

    @virginmedia Thank you again for your reply and your help. I would actually like to speak to someone in a UK office tomorrow please. How do I go about this?

  • TEDDYBEAR2079 TED 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@TEDDYBEAR2079) reported from Motherwell, Scotland

    @virginmedia @virginhelp I am recieving one of your customers contact details, phone no... contract detail... billing info to my email address... the customer has the same name as myself... tried to contact Virging but to no avail...

  • baggyp71 Lindsay Armstrong (@baggyp71) reported from Glenmavis, Scotland

    @virginmedia I have used this but it says there are no problems in my area or with my box. It has just cut out and rebooted again. 😖

  • Lomondsmum Angela Kyle (@Lomondsmum) reported from Wishaw, Scotland

    @virginmedia @virginmedia done all the usual troubleshooting. Finally got through to customer service and a new hub is being sent out. Initially in 5 days but I escalated it and it’s coming in two. I still find this unsatisfactory though because we need to work from home.

  • baggyp71 Lindsay Armstrong (@baggyp71) reported from Glenmavis, Scotland

    @virginmedia None of the options relate to the issues I am having. The box keeps switching off and restarting itself !

  • lordchaff Craig wants indy (@lordchaff) reported from East Kilbride, Scotland

    @virginmedia filled in an online complaint form two weeks ago and have heard absolutely nothing. Customer service with virgin is non existent

  • nellygaz gary nelson* (@nellygaz) reported from Hamilton, Scotland

    @virginmedia buzzing coming from the box at the wall thought it was coming from TV but was getting louder and was at the wall were cables come in. Anyone else had this problem? Buzzing stopped when turned off at the mains.

  • cdoolan78 Charles (@cdoolan78) reported from Kirkintilloch, Scotland

    @virginmedia hi virgin I would just like to tell you your broadband is ****!!!! Can’t even get a signal to my bedroom nxt door as soon as I can I’m off to another provider nearly £60 a month and can’t get a signal 🤬

  • raymi37 Papa Raymondo (@raymi37) reported from Chapelhall, Scotland

    @quigley_mick @virginmedia @virginmedia service is getting worse mick I’m thinking of a change far too dear as well

  • VikkiRobb Vikki Robb (@VikkiRobb) reported from East Kilbride, Scotland

    @virginmedia I spoke to a member of the team who said they couldn’t help as I haven’t received my password in the post yet so couldn’t verify who I was. So now I have to wait a further 5 days for a password to come through.

  • JusticeG74 Topknot Sandshoe (@JusticeG74) reported from Hamilton, Scotland

    @virginmedia hi, I’m looking to speak to somebody regarding an erroneous default that’s due to appear on my credit file. You are impossible to speak to, unless you are trying to sell me something. Can you help?

  • Diamondmarydoll Mary Brogan (@Diamondmarydoll) reported from Glenmavis, Scotland

    @virginmedia since I can't get onto the Internet to check fault status and I'm scrambling to use my phones data because my signal is ****. Fault status in ML6 please?

  • Lomondsmum Angela Kyle (@Lomondsmum) reported from Wishaw, Scotland

    @virginmedia The ability of your agents has never been questioned and is not my reason for asking. I will let you know how I get on with my new router, my second new router in 6 months.

  • baggyp71 Lindsay Armstrong (@baggyp71) reported from Glenmavis, Scotland

    OMG that’s the third time my @virginmedia box has cut out and rebooted itself in the last half hour. So frustrating when you are trying to watch something. What is going on????

  • Lomondsmum Angela Kyle (@Lomondsmum) reported from Wishaw, Scotland

    Really getting fed up with the dropping of my home wifi signal @virginmedia I have used all my mobile data due to thisand my husbands conference calls are terminating. Have tried calling but getting no where fast. 😡

  • gordonb_1983 Tom Waits for no man (@gordonb_1983) reported from Kirkintilloch, Scotland

    @virginmedia Looking for some help with a technical issue - none of the devices in our house are connecting to WiFi and our router won’t factory reset (have tried the steps online)?

  • VikkiRobb Vikki Robb (@VikkiRobb) reported from East Kilbride, Scotland

    @virginmedia how come when you are trying to sell me your services you can call twice a day but I’ve spend 2 full days trying to get an issue at your end sorted and suddenly no one can call me?

  • KittyCarrot 𝕂ïrsty 🇩🇪 (@KittyCarrot) reported from Stepps, Scotland

    @virginmedia No service in G33 - is there an issue locally or just with us?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • alex_wood94 Alex Wood (@alex_wood94) reported

    @virginmedia Informing staff when they have called me I’m not interested and take me off the list is a form of opting out… I shall be opting out of virgin media in October. I never had this issue with Sky. It’s horrendous

  • amzirang ami (@amzirang) reported

    My one day off work and I have to deal with virgin media who is in a competition with Three as the worst service providers ffs

  • SuziDo Suzanne 💙 (@SuziDo) reported

    @virginmedia Is it true you're temporarily using Vodafone mobile network? This would explain why all 4 of our mobiles suddenly have hardly any service as Vodafone is known to be like that in our area. Would appreciate some honesty over this rather than being told there's no issue

  • JamieCullington Jamie (@JamieCullington) reported

    bro @virginmedia please fix your wifi. I'm getting tired of how many times the past week I've had issues with your service, think it's time to swap to Sky or BT.

  • ArcticFox1977 ArcticFox19779 (@ArcticFox1977) reported

    @virginmedia @DianaRoss Is there gigs for engineers to turn up at your house to fix cabling issues that has been ongoing for 2 months?? That would ve some lineup.

  • 1967_ste Ste 1967 (@1967_ste) reported

    @virginmedia no internet tv broadband in l36 l3sh again service is a disgrace trying put bill up again how u getting away with this ?

  • jessieee_louu Jessiee (@jessieee_louu) reported

    Hey @virginmedia, is there any reason you've disconnected our Internet 2 days before you said you would? Honestly one of the worst companies I've ever had the displeasure of having to deal with.

  • bbycarriep Carrie (@bbycarriep) reported

    @virginmedia you’ve been down all day, had no internet connection since I work up at 9am and it’s still not working at 2am ? I’m using data to tweet this

  • HxrrryH HxrrryH (@HxrrryH) reported

    Virgin media are terrible losing SR because of shite internet

  • razz1x raz ♡ (@razz1x) reported

    @virginmedia please fix your wifi it’s disturbing my amazon shopping.