Virgin Media Outage Report in Newmains, North Lanarkshire, Scotland
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newmains, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newmains and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (6%)
-
Phone (3%)
Live Outage Map Near Newmains, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Coatbridge, Airdrie, Cumbernauld, Motherwell, Hamilton, Bathgate, Uddingston, Bellshill, Wishaw, Larkhall, East Kilbride, Shotts and High Blantyre.
| City | Problem Type | Report Time |
|---|---|---|
 Coatbridge |
Internet | |
| Airdrie |
Internet | |
| Cumbernauld |
Internet | |
| Cumbernauld |
Wi-fi | |
| Motherwell |
Internet | |
| Hamilton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newmains, Scotland
Latest outage, problems and issue reports in Newmains and nearby locations:
-
DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia The up load speed keeps dropping out to zero resulting in loss of connection! Think engineers call that surging! We have had the same issue at our property before but according to your engineers was only us and they couldn't find fault!
-
Joe Lappin
(@joebhoy08) reported
from
Cambuslang, Scotland
Hi @virginmedia after getting no where yesterday on the phone and on here Iv been given a great deal by @TalkTalk terrible customer service.
-
Maurice Logie
(@MauriceLogie) reported
from
Hamilton, Scotland
@vmbusinesshelp @ady315 @vmbusiness Still no internet connection - that’s 4 days . Have called @virginmedia several times and told we don’t appear to have a problem!!!! #shockingservice
-
B. David Hogg
(@bdavidhogg) reported
from
East Kilbride, Scotland
Spent the past few days trying to fix my @virginmedia WiFi, and after jumping through all the hoops, still nothing :(
-
Alan Lappin
(@GiggsyBlantyre) reported
from
Hamilton, Scotland
@virginmedia Potential cancellation. My mother was present at the time of the call, and I wanted to discuss options, whether to downgrade/cancel. But contact centre were so unhelpful.
-
Ian Andrew🇬🇧
(@ian46a) reported
from
Cumbernauld, Scotland
@_ran1gers_ @BazBowsk1 @virginmedia YouTube to rename one of the two signals the box sends out. I found this helped. then I got a another router and put hub 3 into modem mode and now it works as it should. The hub 3 is a terrible box.
-
DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia so after being told we would have a discount and not be affected by a cut off we are officially cut off from the Internet! After weeks of the same ******* problem and customer services have no clue about this! Shocking!
-
Ross MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia If I dont get a resolution to my expectations you have lost a customer.
-
eileen haugh
(@finnsgran) reported
from
Motherwell, Scotland
Can anyone tell me how to get through to virgin media sat on phone on sat for 1 hour45 mins got cut off now on messaging for1 hour 38 mins no reply .... atrocious customer service
-
eileen haugh
(@finnsgran) reported
from
Motherwell, Scotland
Been waiting for help from Virgin Media since 18 th October surely someone has read my message by now
-
B. David Hogg
(@bdavidhogg) reported
from
East Kilbride, Scotland
@virginmedia Turns out there’s not an outage in the area. The struggle continues...
-
DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia your service is diabolical litterly the worst I've ever came across! Your customer support is on par with the service! I've had poor Internet in Glasgow area now for over two weeks and there still no outage notification on your site! Bye virgin media
-
DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia No again it's only when test is complete it tells you there a problem! When we call they say there is a problem but the service status for the area isn't updated with the problem or estimate fix time! The cust services have no idea what I'm talking about! Scripted calls!
-
Ross MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia Please contact me ASAP about my complaint. I was driving when your advisor contacted me and wasn't able to talk. Yet again my broadband is incredibly slow. I dont pay for slow broadband, but it appears that you charge me for it nonetheless.
-
Ross MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia I've had enough of this shite. Internet keeps switching itself off all the time. This is a disaster and NOT worth the £60 you are charging me for it. Sort it out or I am leaving. Your customer service is a joke, not even contacted me directly with an apology!!!
-
19nine78
(@19nine78) reported
from
Motherwell, Scotland
@virginmedia Now if either of your call handlers had sent me that earlier I could have made an informed decision 😂 Appreciate you can't access details on here but you've been more helpful than anyone else. Complaint sent via website form as well. Sadly, your probably losing a customer
-
Joe Lappin
(@joebhoy08) reported
from
Cambuslang, Scotland
@TracyWo67726496 @virginmedia @richardbranson @TalkTalk @VodafoneUK Gonna cancel then get Sharon to call up and order it in her name for £27 a month xx
-
G.M
(@g_mccutch) reported
from
Hamilton, Scotland
@virginmedia Fortunately, though unable to resolve the problem, the 4th person I spoke to didn’t feel the need to hang up on me or lie and has arranged an engineer visit for next week. All this after listening to the same hold music for a combined total of 83 minutes (3/3) 👍🏼
-
Stacey Quinn
(@StaceyQ55740408) reported
from
Cumbernauld, Scotland
@virginmedia Want 2 explain why our internet and tv goes down for a change instead of the usual "known issue crap" . If it's maintenance why not just tell the folk that pay your wages the real issue for not bein able to watch the shows they want browse the Web or even work.
-
Alan Lappin
(@GiggsyBlantyre) reported
from
Hamilton, Scotland
@SupportPDC **** them then mate! Having a similar problem with @virginmedia - given them ample opportunities to sort an issue, no joy. Just cancelling the direct debit instead, that’ll instigate them to contact me!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Lin martin
(@Linnyloots) reported
@virginmedia waiting for the magic to happen, and virgin to stop taking money for services i dont use adn have repeatedly asked to cancel
-
KirstenA
(@KAStandAlone) reported
@virginmedia Been phoning for weeks to cancel TV channels. Not used all year. Can’t get through, told to go online. Can’t cancel there. Told to try chat box. Did so 4 times. Over days. No response. You have taken another DD. I’m unwell & tired. Please sort this today & refund.
-
Trish Ellis
(@Mishtrish) reported
@virginmedia Hi, pls could somebody help me to switch the usage on my two phone contracts? Day three/14 m texts later and I'm losing the will...
-
Kerry Scott
(@KerryScott27) reported
Absolutely sick to death of this intermittent crap @virginmedia sell off as 1gb fibre broadband!!! We pay far more per month than the average broadband and there isn't a day where it goes off!
-
Carl G
(@CarlGardner_) reported
@virginmedia @sainsburys @virginmedia How am I not supposed to hate when you take 40mins (and counting) just to answer the phone after being cut-off? Why am I ringing? Because you released your Hub 4 before it was tested to readiness and it clearly doesn't work properly. #HelpUsNotHateYou
-
Niall Glazebrook
(@nglzbrk) reported
@virginmedia 1st I was told it was a utilisation issue. Then I was told there is an outage in the area. I have checked your outage status thing and nothing shows on there. I was told it was fixed 2 weeks ago, then it was fixed again on Sunday, and then again yesterday. Still doesn't work.
-
John Morgan
(@JohnMor37738215) reported
@virginmedia There is an outage. Why are you ignoring my refund pleas?
-
John Morgan
(@JohnMor37738215) reported
I have contacted and complained to @virginmedia over 10 times about FULL loss of tv service. No refund given! This is criminal! @EUombudsman can you help?
-
Emma Jayne Rudland
(@emma_rudland) reported
@virginmedia slow speeds of less than 1mpbs when we pay for at least 56 but should be 108 for nearly 1 week. Have reset and followed guidance, nothing worked and apparently no network issues?! What is the problem, area code 15
-
FRANCHISE B SAMPLE
(@WhytesB) reported
@virginmedia No, whenever I try and complete the order. A pop up tells me that the price has been autocorredted as I'm not a broadband customer. I've had virgin top whack broadband for 5 years