Virgin Media Outage Report in Newmains, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newmains, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newmains and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Newmains, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Bellshill, Strathaven, East Kilbride, Motherwell, Hamilton, Coatbridge, Airdrie, Cumbernauld, Larkhall and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Bellshill |
Internet | |
| Strathaven |
Internet | |
| East Kilbride |
Internet | |
| Motherwell |
TV | |
| Bellshill |
Wi-fi | |
| Motherwell |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newmains, Scotland
Latest outage, problems and issue reports in Newmains and nearby locations:
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Rokewood
(@Rokewood) reported
from
Cumbernauld, Scotland
@EvelynArizpe @juliemca @virginmedia Yes, never been with anybody else. None is perfect. But BT has strength in depth
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Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
Complaint raised with @virginmedia on the 17th of December when my bill was produced (for more than double what it should be) and still haven’t heard anything yet they managed to take the incorrect payment. Shocking service.
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Gerardo Chierchia
(@geochierchia) reported
from
Wishaw, Scotland
@virginmedia I need to order a Booster, your VM Connect app doesn’t support Hub 4 and I can’t get through to anyone on the phone, how can I go about having one sent out?
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Shawsy67
(@shawsy67) reported
from
Airdrie, Scotland
@virginmedia I have tried twice to get through on the phone for nearly a hour each time, can someone help me?
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Stephen McLaughlin
(@StephenMcAtDell) reported
from
Carluke, Scotland
@virginmedia Hi team. I’ve been trying to order a WiFi booster after one was supposed to have been sent weeks ago and hasn’t arrived. I’ve tried phoning and going via your Connect App, with no success. Can you help please? Thanks
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Conor Burns
(@ConorBurns67) reported
from
Coatbridge, Scotland
@virginmedia Both not working
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Stephen McLaughlin
(@StephenMcAtDell) reported
from
Carluke, Scotland
@virginmedia Hi team. Can anyone help with this please? Is there a number I can call to speak to someone?
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soph
(@s6phy) reported
from
Motherwell, Scotland
virgin media being down on Christmas Day is v virgin media of them. Scumbags.
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Gayle Campbell
(@PrincessGinTech) reported
from
Coatbridge, Scotland
@virginmedia The speed issues are ongoing everyday! No know issues in the area :(
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Quantum Skyline
(@QuantumSkyline) reported
from
Motherwell, Scotland
@Dexisson @virginmedia Cancel your direct debit
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Ross Reid
(@RossRei13692512) reported
from
Uddingston, Scotland
@virginmedia VM service shocking once again
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Mary Brogan
(@Diamondmarydoll) reported
from
Cambuslang, Scotland
@virginmedia And if you take a look at your help.section.....that's what I tried!!!!
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Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
@virginmedia Great help. After 3 days of texting with people for help I’ve been told to phone up to resolve. Your departments are a mess & the times I have to wait for YOU to fix YOUR mistakes are a joke.
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Mary Brogan
(@Diamondmarydoll) reported
from
Cambuslang, Scotland
@virginmedia I'll call to cancel when I get home. Don't have time for this nonsense.
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Larry Cuffe
(@LarryCuffe) reported
from
Hamilton, Scotland
HELP! I am trying to contact Virgin Media to drop TV from my package. When I phone a robot, with a warm and friendly voice redirects to the website. I then have a typed conversation with a warm and friendly robot who sends me to the phone. How do I get to speak to a real person?
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Conor Burns
(@ConorBurns67) reported
from
Coatbridge, Scotland
@virginmedia Wifi still not working. Been down for about 4 days now. Ended up unplugging our superhub 2 and plugging in the superhub 3 which was sent out a while back. Still not working though
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Fraser Whyte
(@weewhytey) reported
from
Hamilton, Scotland
@virginmedia Had no issues until this year already signed up with sky due to how badly the situation was handled
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Laura Delaney
(@LauraW279) reported
from
Coatbridge, Scotland
@virginmedia I want to cancel but can't get through via phone call. It says online to cancel i need to call yous ????
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Sam
(@ifeelalright) reported
from
Motherwell, Scotland
@virginmedia Can't help but notice the same thread in the replies to your tweet. Terrible service, broad band cuts out constantly and no deals for long time customers. I agree with them all. Watch for the bot response below👇👀
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Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
@virginmedia Not sure. Spoke to an advisor but have very little faith that the issue is resolved. No confirmation in regards to the compliant and no apology offered. Asked to speak to a manager and was told this wasn’t possible.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Susie
(@Susie74734939) reported
@virginmedia Ah didn't know it was possible to check. Thanks for the link It says there is a problem in my area.
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Ashlee Mccarthy
(@ashleemcc) reported
@virginmedia @Matthew_Wright Well I’ve been waiting for help since last year - maybe my name doesn’t fit!
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Dean Thomas
(@magpie1862) reported
@virginmedia Help I need to contact you regarding not renewing my contract. No ones answering the phone and there's no e mail address. When contract ends in March I will cancel all payments. I'm fingers crossed awaiting a response
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Charlotte Rowley
(@C_JRowley) reported
@virginmedia 1 of 3: Thank you for responding. Yesterday they were told their job had been put on the roster 4 times & never completed, Friday 2 of your employees sat in their van for hours, said they would be back Saturday & never arrived.
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S S
(@Sarah97851167) reported
@virginmedia please could I dm you? I’m having issues with internet and can’t get it resolved over the phone
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Bert
(@Official_SBerty) reported
@Danny_McMoomins Worked in a Virgin Media Call Centre, there was a Royal Mail Postman working within the centre, wore the uniform the lot, only Postie in Swansea that never saw the rain or the inside of the mail centre! Even went on strike with the lads when they wanted better working conditions
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THIAGOAT 💪
(@6THIAGOAT6) reported
@virginmedia Yeah, and it says there's no none issues but there clearly is as my internet was fine before last Wednesday
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Neil Od
(@od_neil) reported
@virginmedia They are now saying 2nd march. Why can I not be a priority and they keep referring to the issue as being in the house. It's not indoors and I can't understand why this is not being logged correctly. I feel that 1 of 2 things will occur. No one arrives or not fixed.
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DarkMondo
(@DarkMondo) reported
@virginmedia Your service page says there is no issue but when I call it you guys apparently there’s a issue and won’t be resolved until the 25th meaning the issue would have been going on for 10 days. SHOCKING
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SimAlastair
(@Sim_Alastair) reported
@virginmedia Yes, called via the landline. I've never had a call like this before, and I don't believe it was a coincidence that I have just updated my 'prefered contact method' with VM 30 minutes earlier.