Virgin Media Outage Report in Newmains, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newmains, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newmains and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Newmains, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Hamilton, Coatbridge, Motherwell, Bellshill, Cumbernauld, Airdrie, Wishaw, Bathgate, Uddingston, East Kilbride and Holytown.
| City | Problem Type | Report Time |
|---|---|---|
 Hamilton |
TV | |
| Hamilton |
TV | |
| Hamilton |
TV | |
| Coatbridge |
TV | |
| Motherwell |
TV | |
| Bellshill |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newmains, Scotland
Latest outage, problems and issue reports in Newmains and nearby locations:
-
Shawsy67
(@shawsy67) reported
from
Airdrie, Scotland
@virginmedia I have tried twice to get through on the phone for nearly a hour each time, can someone help me?
-
Cara
(@lennonsghirl) reported
from
Coatbridge, Scotland
@virginmedia had there been reported broadband issues in the ML5 area this morning? My service died about 20 mins ago and I can’t get back online. I’m working from home and have a meeting later on so any info would be great! Thanks
-
Shawsy67
(@shawsy67) reported
from
Airdrie, Scotland
@virginmedia got problems with my tv, can’t get through on phone
-
Stephen McLaughlin
(@StephenMcAtDell) reported
from
Carluke, Scotland
@virginmedia Hi team. I’ve been trying to order a WiFi booster after one was supposed to have been sent weeks ago and hasn’t arrived. I’ve tried phoning and going via your Connect App, with no success. Can you help please? Thanks
-
Ross Reid
(@RossRei13692512) reported
from
Uddingston, Scotland
@virginmedia VM service shocking once again
-
Mary Brogan
(@Diamondmarydoll) reported
from
Cambuslang, Scotland
@virginmedia And if you take a look at your help.section.....that's what I tried!!!!
-
Sam Cairns
(@cprosam) reported
from
Motherwell, Scotland
@virginmedia I have spent around 4 hours this week online and on the phone. All I want to do is simply upgrade my package without success. Please help !!!
-
soph
(@s6phy) reported
from
Motherwell, Scotland
virgin media being down on Christmas Day is v virgin media of them. Scumbags.
-
Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
Remember when @SkyUK and @virginmedia used to give a flying **** about their customers? I have both and I'm trying to give one up, but it may be both the way things are going!!!!
-
Mary Brogan
(@Diamondmarydoll) reported
from
Cambuslang, Scotland
@virginmedia I'll call to cancel when I get home. Don't have time for this nonsense.
-
Conor Burns
(@ConorBurns67) reported
from
Coatbridge, Scotland
@virginmedia Wifi still not working. Been down for about 4 days now. Ended up unplugging our superhub 2 and plugging in the superhub 3 which was sent out a while back. Still not working though
-
Conor Burns
(@ConorBurns67) reported
from
Coatbridge, Scotland
@virginmedia Both not working
-
Rokewood
(@Rokewood) reported
from
Cumbernauld, Scotland
@EvelynArizpe @juliemca @virginmedia Yes, never been with anybody else. None is perfect. But BT has strength in depth
-
Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia Really pissed off with you today, my contract ends on the 22nd of December and whilst I've never had TV with you, you refused to give me the deal. Well done, YOU LOST, I AM LEAVING YOU NOW FOR GOOD.
-
Stephen Neilan
(@kotr76) reported
from
Hamilton, Scotland
@virginmedia thank you for the excellent customer service. 38min long phone call which has ended with being cut off. Of the 38mins, i reckon I spent a good 25mins on hold or waiting in a queue
-
Ally Mason
(@allym08) reported
from
Hamilton, Scotland
@virginmedia broadband has just stopped working in ML3 . Usual resets had no effect 11mb on M600 fibre?? Can you help?
-
Stephen McLaughlin
(@StephenMcAtDell) reported
from
Carluke, Scotland
@virginmedia Hi team. Can anyone help with this please? Is there a number I can call to speak to someone?
-
Fraser Whyte
(@weewhytey) reported
from
Hamilton, Scotland
@virginmedia Had no issues until this year already signed up with sky due to how badly the situation was handled
-
Quantum Skyline
(@QuantumSkyline) reported
from
Motherwell, Scotland
@Dexisson @virginmedia Cancel your direct debit
-
Gary Robinson 🇧🇬🏴🇪🇺
(@ragazzoscot) reported
from
Coatbridge, Scotland
Hi @virginmedia - internet and TV down in ML5, Coatbridge. Spoken to neighbours who have same issue. Any idea of issue and ETA on fix?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Stuart Davies 🇪🇺
(@StuartDavies) reported
@virginmedia It really is quite a challenge to get a response to queries around engineering works. In the meantime I'm paying for a service I'm not getting.
-
Elizabeth H
(@ElizabethPsychs) reported
@virginmedia Terrible customer service virgin! Trying to cancel - hung up on 3 times and then told you can't cancel it anyway. Shocking.
-
Shirley
(@Shirleyagray) reported
@virginmedia I can't get on to your Web page to find out as I've no Internet??? The only access I have is twitter. My 4g is not strong enough to open your website to ascertain the problem..
-
Di D
(@dvjj) reported
@virginmedia There were 6 people in different houses that I know in Waterloo, Bermondsey and London Bridge all talking to each other and experiencing the issues still. FGS put your hands up in the air and say, "We told people it was fixed a little early...it was near to fix we jumped the gun!
-
DionneArt008
(@MrsDSHart) reported
@virginmedia It says there’s no problem in this area!!!
-
Toria D
(@Tordy3) reported
@virginmedia I don’t understand what is happening, the people I talk to don’t make it clear what is happening. One person said they need to wait for the handset to be returned (yodel are returning it to sender)then cancel the order then wait 15 days to re-order.
-
Chris Child
(@ChrisChild11) reported
@virginmedia Yet again my service from you is running ****.. Pay for 200MBPs getting as most 20 and this has been going on days and to phone and be told I have to just monitor it myself for a week then phone again is piss poor customer service!
-
Ben Player
(@BenPlayerr) reported
@virginmedia Day 9 of no wifi. Awful customer service and no help. Feels like a lost cause. Having to go to neighbours house to work. You’d expect so much better.
-
Chris Child
(@ChrisChild11) reported
The internet is yet again running like **** and I'm tired of you pushing customers to a help website that does nothing but really tell you to ask the community (i.e customers) for help.. How can other customers help with my internet problems? The service is ****! #VirginMedia
-
Lee
(@Lproline) reported
@virginmedia I've done a factory reset of the router too (using the pinhole) same issue unforutnately.