Virgin Media Outage Report in Newmains, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newmains, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newmains and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 06: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Newmains, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Bellshill, Hamilton, Uddingston, Cumbernauld, Lanark, Airdrie, Motherwell, Carluke, Bathgate and Bothwell.
| City | Problem Type | Report Time |
|---|---|---|
 Bellshill |
Phone | |
| Bellshill |
Wi-fi | |
| Hamilton |
Wi-fi | |
| Hamilton |
Internet | |
| Uddingston |
Internet | |
| Cumbernauld |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newmains, Scotland
Latest outage, problems and issue reports in Newmains and nearby locations:
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Laura Delaney
(@LauraW279) reported
from
Coatbridge, Scotland
@virginmedia I want to cancel but can't get through via phone call. It says online to cancel i need to call yous ????
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Fraser Whyte
(@weewhytey) reported
from
Hamilton, Scotland
@virginmedia Had no issues until this year already signed up with sky due to how badly the situation was handled
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Mary Brogan
(@Diamondmarydoll) reported
from
Cambuslang, Scotland
@virginmedia And if you take a look at your help.section.....that's what I tried!!!!
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Larry Cuffe
(@LarryCuffe) reported
from
Hamilton, Scotland
HELP! I am trying to contact Virgin Media to drop TV from my package. When I phone a robot, with a warm and friendly voice redirects to the website. I then have a typed conversation with a warm and friendly robot who sends me to the phone. How do I get to speak to a real person?
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Gerardo Chierchia
(@geochierchia) reported
from
Wishaw, Scotland
@virginmedia It’s been awful, passed onto three different people and now being told that you’re running low on stock so I can’t have one? This doesn’t sound right, can someone else please arrange to have these sent out?
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Lesley Byrne
(@lesleyjb4) reported
from
Kirkintilloch, Scotland
@virginmedia I have been trying to contact your customer services for 2 days now to cancel my contract. Could you advise the best way to do this as I don’t have hours on end to spare on hold to then be cut off. Thanks.
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Conor Burns
(@ConorBurns67) reported
from
Coatbridge, Scotland
@virginmedia Wifi still not working. Been down for about 4 days now. Ended up unplugging our superhub 2 and plugging in the superhub 3 which was sent out a while back. Still not working though
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Stephen McLaughlin
(@StephenMcAtDell) reported
from
Carluke, Scotland
@virginmedia Hi team. I’ve been trying to order a WiFi booster after one was supposed to have been sent weeks ago and hasn’t arrived. I’ve tried phoning and going via your Connect App, with no success. Can you help please? Thanks
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Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
@virginmedia Great help. After 3 days of texting with people for help I’ve been told to phone up to resolve. Your departments are a mess & the times I have to wait for YOU to fix YOUR mistakes are a joke.
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Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
Complaint raised with @virginmedia on the 17th of December when my bill was produced (for more than double what it should be) and still haven’t heard anything yet they managed to take the incorrect payment. Shocking service.
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Stephen McLaughlin
(@StephenMcAtDell) reported
from
Carluke, Scotland
@virginmedia Hi team. Can anyone help with this please? Is there a number I can call to speak to someone?
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Gayle Campbell
(@PrincessGinTech) reported
from
Coatbridge, Scotland
@virginmedia The speed issues are ongoing everyday! No know issues in the area :(
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Gerardo Chierchia
(@geochierchia) reported
from
Wishaw, Scotland
@virginmedia I need to order a Booster, your VM Connect app doesn’t support Hub 4 and I can’t get through to anyone on the phone, how can I go about having one sent out?
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Ross Reid
(@RossRei13692512) reported
from
Uddingston, Scotland
@virginmedia VM service shocking once again
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soph
(@s6phy) reported
from
Motherwell, Scotland
virgin media being down on Christmas Day is v virgin media of them. Scumbags.
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Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
@virginmedia Not sure. Spoke to an advisor but have very little faith that the issue is resolved. No confirmation in regards to the compliant and no apology offered. Asked to speak to a manager and was told this wasn’t possible.
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Conor Burns
(@ConorBurns67) reported
from
Coatbridge, Scotland
@virginmedia Both not working
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Mary Brogan
(@Diamondmarydoll) reported
from
Cambuslang, Scotland
@virginmedia I'll call to cancel when I get home. Don't have time for this nonsense.
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Quantum Skyline
(@QuantumSkyline) reported
from
Motherwell, Scotland
@Dexisson @virginmedia Cancel your direct debit
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Sam
(@ifeelalright) reported
from
Motherwell, Scotland
@virginmedia Can't help but notice the same thread in the replies to your tweet. Terrible service, broad band cuts out constantly and no deals for long time customers. I agree with them all. Watch for the bot response below👇👀
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sean🏴
(@Sean4haggis) reported
@virginmedia Internet went back on last night but took about 30 minutes! supposed to have a 1gb package with virgin media and I was getting 2 mb download and terrible upload Not good enough
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Darren Heath
(@DarrenHeathDJ) reported
@virginmedia @virginmedia I reported this to your technical team a month ago and no one has ever got back to me, I managed to sort the issue myself. Unbelievably a new month and the same thing has happened again, Netflix subscription has been cancelled
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martyn notman
(@NFGmart) reported
@Allen_Is_Here @virginmedia Their website says tv down but no issues with internet. Which is clearly bollocks. Im not sure i can bear phoning them
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Pim
(@DrPimPim) reported
@virginmedia horrible costumer service today, I’m not impressed. I’m looking forward to the discussing this with you.
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Richard
(@Droid_1989) reported
@virginmedia Fine. But you're not acknowledging that the Internet goes down for half an hour to an hour at midnight every day....
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sarah osborne
(@kiwirunneruk) reported
@virginmedia no service in Enfield for 24hrs. My husband called yesterday afternoon and was told it would be fixed by 11pm. Are you going to refund us money for the time that we haven’t been able to use plus the mobile phone data that we have had to use?
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⚫️⚪️⚫️Frank Williamson⚫️⚪️⚫️
(@few1971) reported
@virginmedia 1 HOUR 20 MINUTES and still on hold, you can’t be this busy or is this the way you treat your customers
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Big Rusty
(@dangeruss245) reported
@virginmedia I’ve left a message on that telephone number, as I’m not really wanting to give the whole of Twitter my home address. Fingers crossed for a quick resolution.
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🦦 Helen
(@vitosauras) reported
from
Gateshead, England
You lot need to sort yourselves out, Internet going down around midnight for the past few days yet you charge the earth @virginmedia
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veteran_on_a_mission
(@MissionVeteran) reported
@O2 shockingly bad switch process from @virginmedia no access to my02 2 different views from customer services both wrong now 5 weeks post switch still ‘account not activated’ does anyone know their stuff?? Lost perks too!!!!