Virgin Media outages and service status in Newmains, Scotland

Problems in the last 24 hours in Newmains, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newmains, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newmains, Scotland

The most recent Virgin Media outage reports came from the following cities: Motherwell, Hamilton, Airdrie, Bellshill, Wishaw, East Kilbride, Carluke, Bothwell, and Viewpark.

City	Problem Type	Report Time
Motherwell	Internet	13 hours ago
Hamilton	TV	2 days ago
Airdrie	Internet	2 days ago
Bellshill	Internet	2 days ago
Wishaw	Internet	3 days ago
Hamilton	Total Blackout	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Newmains, Scotland

Latest outage, problems and issue reports in Newmains and nearby locations:

• 
  The Lanarkshire Laird (@Lshire_Laird) reported 4 minutes ago from Motherwell, Scotland

  So @virginmedia broadband and tv appears to be down (again) for hours and their webpage to check service status is offline. I’m currently having to connect my work laptop to my personal phone just to work. This is not good!

• 
  Ryan Kirk (@ryanjkirk92) reported 4 minutes ago from Overtown, Scotland

  @virginmedia Is there any issues in ML2 as my broadband has dropped off a few times in the last hour. Light on the hub is still solid white though.

• 
  Gary Robinson 🇧🇬🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@ragazzoscot) reported 7 minutes ago from Coatbridge, Scotland

  Help @virginmedia! Trying to reset my account password and stuck in a password reset loop - keep getting taken back to first page of reset process.

• 
  Joyce Gibson (@northseacrashes) reported 7 minutes ago from East Kilbride, Scotland

  @Country_Steve @virginmedia Just came on here to see if it was just me. Wifi seems to be okay at present but the TV isn’t working nor is service status on website. It must be a nationwide issue.

• 
  Gary McKelvie (@garymckelvie) reported 15 minutes ago from Hamilton, Scotland

  @virginmedia been without email since Wednesday & phoned only to be advised it could be down for a further 7 days…absolute shambles. No detail on why or what is being done to resolve. Any answers?

• 
  Helen McDermott (@HelenMcD1967) reported 18 minutes ago from East Kilbride, Scotland

  A new @virginmedia customer since Wednesday and still having problems but customer service hung up and when called back to say visit not till Tuesday. Going back to BskyB as soon as get to speak to Virgin again. Dreadful CX!!

• 
  Vikki Robb (@VikkiRobb) reported 21 minutes ago from East Kilbride, Scotland

  @virginmedia I didn’t create a post on the forum I looked on for advice but to be honest if you cannot get me the help I need to get started it doesn’t put much trust in you. I would then have to wait how long for a technician to come out for you to charge me for this service?

• 
  SUSAN LAING 🕸 (@SUSANLAING2) reported 22 minutes ago from East Kilbride, Scotland

  @virginmedia Thanks for the reply the issue seems to be resolved now

• 
  Anne Marie McPhee (@nuttynanaannie) reported 24 minutes ago from Motherwell, Scotland

  @virginmedia Hello I have no tv service and also cannot get into my account to do service check. ML1 5HD area of Motherwell. Channels are all pixelated and sound affected.

• 
  𝙆𝙞𝙧𝙨𝙩𝙮 𝘾𝙝𝙖𝙡𝙢𝙚𝙧𝙨 🫧 (@kchalmers_x) reported 24 minutes ago from Kirkintilloch, Scotland

  @virginmedia not had wifi since last night, bills paid so issue is on your end… what’s going on?

• 
  Nancy (@Nancy91136432) reported 26 minutes ago from East Kilbride, Scotland

  @virginmedia We had an engineer out on the 22nd of December to fix an ongoing issue with our broadband since upgrading. He has damaged our brand new amtico flooring.Please advise.

• 
  Anne Marie McPhee (@nuttynanaannie) reported 27 minutes ago from Motherwell, Scotland

  @virginmedia Hi, no, it initially says no issues in area on testing hub it says there's an intermittent problem with connection and come back in 18 hours!

• 
  paul (@pw7875) reported 34 minutes ago from Motherwell, Scotland

  @virginmedia hurry up fitbaw gonny start an no service no wonder customers leave your fly by night company and join sky

• 
  Vikki Robb (@VikkiRobb) reported 34 minutes ago from East Kilbride, Scotland

  @virginmedia I spoke to a member of the team who said they couldn’t help as I haven’t received my password in the post yet so couldn’t verify who I was. So now I have to wait a further 5 days for a password to come through.

• 
  Alan Lappin (@GiggsyBlantyre) reported 45 minutes ago from Hamilton, Scotland

  @mcneill1967 @virginmedia Not filling me with confidence! Phoned for update, boy said he could help, which he couldn’t. Asked to be put through to CRT, “I’ll do that”. “Hello, Retention Team”. Nope.

• 
  Anne Marie McPhee (@nuttynanaannie) reported 50 minutes ago from Motherwell, Scotland

  @virginmedia Hi, it's been like this since last Thursday. Our Tivo box is constantly flashing and apps don't work as we have no Internet probably. Internet not worked since then. Its a real issue as we need Internet to work.

• 
  The Lanarkshire Laird (@Lshire_Laird) reported 51 minutes ago from Motherwell, Scotland

  Hi @virginmedia after 2 weeks of repeated calls and being promised a new remote ordered each time when it wasn’t, I finally reached a customer service agent called Maciej Betnat who took the time yesterday and today to help. He is great & I want to see that this is recognised. 👏🏻

• 
  Andrasi Icolni (@AIcolni) reported 53 minutes ago from Mollinburn, Scotland

  @virginmedia I dont need to supply I have the evidence in photographic form that the inside of my propert has been damaged by your firm, and I will track down the engineer in question who said himself it was put in wrong place and this I do have proof of from the neighbour in question who was

• 
  Andrasi Icolni (@AIcolni) reported 55 minutes ago from Mollinburn, Scotland

  @virginmedia I am not a VIRGIN MEDIA CUSTOMER, I cancelled my subscription with you a very very long time ago, so I dont know how you can say I am a customer??

• 
  Craig wants indy (@lordchaff) reported 58 minutes ago from East Kilbride, Scotland

  @virginmedia filled in an online complaint form two weeks ago and have heard absolutely nothing. Customer service with virgin is non existent

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Helen Brown (@helen_brown65) reported 6 minutes ago

  @virginmedia please sort out the broadband issue in CT17 9NB. Absolutely unacceptable service. Will be changing providers if not fixed by this afternoon !!!

• 
  Howard Borrington (@Howard1963OT) reported 12 minutes ago

  @JasonAlderwick @richardbranson Confusing though it is Jason, Richard Branson has never owned Virgin Media. He held a minority stake of roughly 10% and licensed the Virgin brand name to the business until the company was bought out by Liberty Global in 2013.

• 
  Whitewerewolf18 VT🐺 (@whitewerewolf17) reported 13 minutes ago

  @rokokoprufei @virginmedia Wifi i understand this problem 🙃

• 
  David Owens (@DavidOw38948049) reported 15 minutes ago

  @virginmedia Tried numerous times to contact you (not a customer) for someone come to my home and remove virgins outside media biz and associated cables as they are unused, not required and unsightly Webb site just ask repeatedly if I am a existing/ joining customer and repeats

• 
  Neil (@nellynoo72) reported 16 minutes ago

  @virginmedia can anyone tell me what the status is of the broadband outrage in CV4 please? All day it's just said there's an issue that your engineers are trying to fix. An ETA would be great

• 
  Robert Wells (@RobertWells2013) reported 16 minutes ago

  @virginmedia sent you a PM regarding a broken cabinet box in my area.

• 
  Elle 🌸🗽 (@hellosunshine52) reported 18 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK I’m so sorry for your loss. I can’t imagine how hard all this is. For your info with regard to your issue - virgin media have just been fined £28m for preventing people ending their contracts. Perhaps talks to the culture internally that you are describing

• 
  Stewart Hunt (@stuzig) reported 23 minutes ago

  @virginmedia why is my Internet and TV cutting out several times a day, every day? Was told it would be fixed and to call back if still having problems and now completely unable to get through to anyone. This is not acceptable service

• 
  lynda (@lynport) reported 30 minutes ago

  Can you really afford such bad PR for your crass behaviour @virginmedia ? I think not. Wake up and put it right please.

• 
  SalfordOriginal (@Salfordoriginal) reported 30 minutes ago

  @virginmedia @Ofcom got to be something about service levels here??? @virginmedia