Virgin Media Outage Report in Newmains, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newmains, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newmains and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Newmains, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Bellshill, Coatbridge, Hamilton, Airdrie, East Kilbride, Motherwell, Cumbernauld, Wishaw, Bathgate and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Bellshill |
Internet | |
| Coatbridge |
Internet | |
| Hamilton |
Internet | |
| Airdrie |
Wi-fi | |
| East Kilbride |
TV | |
| Hamilton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newmains, Scotland
Latest outage, problems and issue reports in Newmains and nearby locations:
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Valerie Hepburn
(@ValerieHepburn4) reported
from
Hamilton, Scotland
@suzy1963 @virginmedia I cancelled my services in July last year and still awaiting refund disgusting service from Virgin and certainly wouldn’t recommend
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Ironside Design
(@ironside_design) reported
from
Kirkintilloch, Scotland
@virginmedia Hub3.0 no problems with connection and had a few other Virgin customers say the same about connections dropping out
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Algerish Lass 🏴💚
(@NasceraMahria) reported
from
Airdrie, Scotland
@virginmedia honestly your service is shite
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Kirsty
(@Kirstym82kirsty) reported
from
Motherwell, Scotland
@virginmedia unfortunately I don't have 2 days to spend waiting on getting through Watts app is taking upto 5 days for a reply the issue is an overheating router so why can't you just send one
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🇺🇦Fck Putin C.S.C🇺🇦
(@JemimaFr) reported
from
Cambuslang, Scotland
@virginmedia any danger of my broadband working at some point today? Service is absolutely abhorrent
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Alan Lappin
(@GiggsyBlantyre) reported
from
Hamilton, Scotland
@mcneill1967 @virginmedia Not filling me with confidence! Phoned for update, boy said he could help, which he couldn’t. Asked to be put through to CRT, “I’ll do that”. “Hello, Retention Team”. Nope.
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Gary Francolini
(@GaryFrancolini) reported
from
Glenmavis, Scotland
@Ofcom this is not the first time we’ve had issues with @virginmedia and they never seem to investigate complaints properly. Any advice on what we can do about this?
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Francesca Docherty
(@FrancescaDocher) reported
from
Overtown, Scotland
Keep seeing these adverts for @virginmedia for stream. I can't get a signal if I am more than 6 feet away from the router and the signal booster they sent out is useless won't be bothering with their new service as tge service I have now is rubbish
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Valerie Hepburn
(@ValerieHepburn4) reported
from
Hamilton, Scotland
Once again unbroken promise from Virgin Media. Still awaiting refund. Disgusting customer service from this company.
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Garry Stevenson
(@gazstevo) reported
from
Birkenshaw, Scotland
Seriously @virginmedia , after your phones not working for two days, you put me on hold for 45 minutes then hang up. Anyone would think you are purposely making it hard for customers who want to leave.
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Gallagher D
(@Jockthrax) reported
from
Airdrie, Scotland
@virginmedia Possibly the worst company I have ever dealt with. Cut off twice. I only wanted to buy a new remote. Absolute shambles of a company. Disgraceful customer service.
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Spike
(@Spike61987764) reported
from
Harthill, Scotland
@virginmedia Not hard enough. 20 hours and 20 minutes without television and broadband which I pay dearly for and that's the best you can say. Time for compensation for no service and move away from @virginmedia to someone more reliable and actually cares a little about customer service
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Alan Lappin
(@GiggsyBlantyre) reported
from
Hamilton, Scotland
Here @virginmedia - any idea of some suggestions please, on how to contact your complaints/Customer Relations Team about a complaint I’ve submitted? Tried phoning, passed from pillar to post in the sub-continent, and getting nowhere. Two words: NOT GOOD ENOUGH.
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Ryan Kirk
(@ryanjkirk92) reported
from
Overtown, Scotland
@virginmedia Is there any issues in ML2 as my broadband has dropped off a few times in the last hour. Light on the hub is still solid white though.
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kenny blythe
(@kennyjblythe) reported
from
Hamilton, Scotland
@virginmedia is your website down again?
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Pauline Campbell
(@pollyc15) reported
from
Cambuslang, Scotland
@virginmedia you cancel my netflix subscription as well as other customers.i start WhatsApp message and 4 hours later you offer me a worse off package. Do you add VAT to the 13.99 you charge me
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Phil Anslow
(@PhilAnslow12) reported
from
Motherwell, Scotland
@virginmedia I did call but the customer service put the phone down on me
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Bee 🍀💚 !!
(@celticghirl_bee) reported
from
Motherwell, Scotland
@virginmedia Your WiFi is absolutely horrendous. Sick of phoning about it. Got a booster and honestly it's made no difference whatsoever. Working from home and constantly being cut off when in meetings. Going to cost me my job at this rate. Ongoing issues for months. Ridiculous
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𝙆𝙞𝙧𝙨𝙩𝙮 𝘾𝙝𝙖𝙡𝙢𝙚𝙧𝙨 🫧
(@kchalmers_x) reported
from
Kirkintilloch, Scotland
@virginmedia not had wifi since last night, bills paid so issue is on your end… what’s going on?
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Lady Ra_Bleather🏴🇺🇦
(@ra_bleather) reported
from
Motherwell, Scotland
@virginmedia After spending hours trying to get through to you yesterday on the phone I raised a complaint about that. Solution this morning? ‘Call us’ is this a joke? Are u so think? #dreadfulservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Johnny Wales
(@Johnnydubyah) reported
@NeedhamTori @virginmedia It's a feed issue, not virgin. By openreach will be repairing damage to feed lines. The ISP doesn't operate the cables to the area!
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Yvette
(@YvetteH98801684) reported
@virginmedia broad band is down. Sk11 area. Strange as check services say broadband issue then says broadbands ok. Tried the switch on off 🙄
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trevor oakley
(@toast2112) reported
Poor customer service from @virginmedia and currently 40 hours without tv or broadband service….and counting !!
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3 eyed tree
(@BabyFac18488380) reported
New internet service router on its way. Virgin media will take you to h ell with theirs. Ba bye 👋
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Nikita harris
(@Kita_1987) reported
It seems my email address I’ve had for around 15 years has been deactivated because I cancelled my @virginmedia broadband after 15 months of poor connection. Can someone explain this please?
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Zoeroberts97
(@Zoeroberts971) reported
@virginmedia is the website down?
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𝓒𝓱𝓻𝓲𝓼𝓽𝓸𝓹𝓱𝓮
(@tadd31) reported
@virginmedia The only things that change on my account is that I was force to change phone number last year as my old number was used by company spamming people. My kids phone are linked to my account but that shouldn't interfere with my number. Still no network today
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maccamike82
(@maccamike82) reported
@mkthedon119 @virginmedia Gets worse lol ea is down for maintenance as we'll now
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Phil Bradish
(@BradOwl) reported
@virginmedia I received a new hub yesterday and I was told by email that I need to return the old hub 3.0 but there's no info on how to do this. The link on virgin media website for returning equipment doesn't work, it's just a blank screen.
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Julie Bailey
(@mejulie64) reported
@virginmedia absolute rubbish service! Outage in my area for 2 days, light still flashing. Call up and they say there is no problem in area but there obviously is! People who answer phone don’t know their *** from their elbow and do not listen!! 😡😡😡