Virgin Media Outage Report in North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in North Lanarkshire, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in North Lanarkshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Uddingston, Larbert, Cumbernauld, Coatbridge, Bellshill, Bonnybridge, Motherwell, Airdrie, Denny, Grangemouth and Shotts.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Falkirk |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Falkirk |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near North Lanarkshire, Scotland
Latest outage, problems and issue reports in North Lanarkshire and nearby locations:
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Stuart O'Kane
(@discostu67) reported
from
Glasgow, Scotland
@virginmedia It tells me there is a problem with my tv service which is working fine and my broadband is ok which it is not, this has been going on for weeks now
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Britteny Gibson (Cox)
(@BrittenyCox) reported
from
Glasgow, Scotland
@virginmedia Yes and checked service it nothing is listed. Rebooted the router twice.
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Nanook🐶
(@bazer100) reported
from
Cumbernauld, Scotland
@virginmedia broadband off again this morning, Bill's going up, service keeps going down. Improvements needed or change is on the horizon
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@ramfrancisuk @virginmedia That’s what I am thinking… they are placing a business package in a residential area… I’m giving them the option to just cancel everything and let me move on… but we’ll see what unfolds…
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@virginmedia This is a new installation, and I was told the thing would be operation on Monday 10th after cable installed. I was then told, there is a system problem with Virgin… so I’m a week down the road and no further forward.. Frustrating with no details on why this is happening to me.
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Chrisy
(@cmuir1611) reported
from
Kirkintilloch, Scotland
@MarcJWallace @virginmedia Aye it's stupid how it ends up being such a simple thing in the end. :@(8) is an understatement
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@virginmedia help please I tweet in twice now REPLY
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@vmbusinesshelp @virginmedia New cable installed on Monday, still no service. Being told that they checked this with the internal team and advised that the national hit issue is still outstanding… I am seriously considering cancelling before this becomes even worse!!
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Britteny Gibson (Cox)
(@BrittenyCox) reported
from
Glasgow, Scotland
@virginmedia We don’t have a home phone hooked up. So If I phone, I’ll be charged on my mobile. Can I please have the contact details of the complaints department. It’s unacceptable that Virgin thinks its okay to let their customers go without service for several hours.
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🏴David🏴
(@dtr1984) reported
from
Glasgow, Scotland
@virginmedia what's the deal with the skysports f1 hd channel , it's not working
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@ramfrancisuk @virginmedia It's the completed lack of information that starts to irritate me. If they expect me to pay £61 a month and out of that month not get 100% service then I'll not be happy in any shape or form.
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Decdoc
(@Newlandsdoc) reported
from
Glasgow, Scotland
@virginmedia Broadband service becoming a complete joke. Cutting out all the time. Impossible to get any work done. £100 a month 🤬
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rachael
(@rchlcrns) reported
from
Glasgow, Scotland
@Melfyx @virginmedia They are truly thee worst WiFi company in the whole world I loathe them
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anne collins
(@Perdita21) reported
from
Glasgow, Scotland
@virginmedia help Virgin Media. Broadband in Glasgow G129UE down for 2nd Day. No text updates. 2 calls to India useless. I will be leaving if this is your idea of customer care!
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@ramfrancisuk @robmckenzieuk @virginmedia Well this is a new business install... The lack of why there is a problem is the infuriating part. More so, I've taken two days out of my holiday to be there for their install engineers.
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Britteny Gibson (Cox)
(@BrittenyCox) reported
from
Glasgow, Scotland
@virginmedia Sorry, I can say for certain regarding wired as I don’t have an ethernet cable to test but wireless is constantly down - usually a few times a day signal completely stops.
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@ramfrancisuk @robmckenzieuk @virginmedia Even posting online, you get nothing back from them, unlike many other companies whose customer care team swoop in and help. Off this is the way the business users are handled....
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@ramfrancisuk I’m told there is a fault….. but no idea what type of fault….. Oh well, back to work today after 2 weeks off, crap weather throughout, now got a cracked wisdom tooth I think, and no update from @virginmedia on my business install… I’ll change my name to MARVIN I think…
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anne collins
(@Perdita21) reported
from
Glasgow, Scotland
@virginmedia Yes. I was assured that it would be fixed by 9.20 this morning after dealing with support from abroad that took 20 mins. Tried again 7 hours later and same result.
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@robmckenzieuk @ramfrancisuk Well…. I’m finding out the hard way that @virginmedia are extremely slow in getting me up and running with a new business installation. On to day three after install, with it not working…
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kathryn Hinchliffe
(@KathrynHinchlif) reported
@virginmedia Yes it says 10pm!! I would call bit cant get trough since moving to virgin service is terrible roll on when I can go back to @SkyMediaUK
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Killingbest08
(@killingbest08) reported
@virginmedia @virginmedia @Virgin after 1 hour and 5 minutes of waiting on hold you cut me off. Worst Internet provider ever! Internet and customer service is shocking!!!
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Thomas
(@orginarymagoo) reported
@virginmedia your call centre for upgrades is appealing today. Haven't had an issue in years, but your call centre is unhelpful and tried to run a credit check before they'd even confirmed an offer was available.
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Renna McDonagh
(@RennaMcDonagh) reported
@virginmedia your reputation for really poor customer care is well deserved. Without doubt the worst I have ever encountered.
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Rashmi | रश्मि
(@Rashmi_LDN) reported
@virginmedia i haven’t had tv service since 6 Dec. I was advised it was an area issue & I would be reimbursed. I’ve now been told its cos of a faulty box and I won’t be reimbursed - but if I hadn’t been told that fault was service issue I wouldn’t have been without tv for so long
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Lisa Taylor-Fitter
(@LisaFitter) reported
@virginmedia I understand the factors - just don’t understand the stupidity of spreading the solution over 6 weeks - means more postage, more packaging and a dissatisfied customer. Ridiculous
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Killingbest08
(@killingbest08) reported
@virginmedia @Virgin after 1 hour and 5 minutes of waiting on hold you cut me off. Worst Internet provider ever! Internet and customer service is shocking!!!
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Joshbaked
(@Joshbaked_) reported
@virginmedia And when we asked for a deadlock letter the account was cancelled. We have been and are currently on the phone to your customer service for the past 2.5 hours and have got nowhere
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Adam Hill
(@AdamHil78105271) reported
@virginmedia I have called 0345 454 1111 over 15 times. Your agents either have no idea, or they promise things that don’t happen. I recommend you put in place a customer services team with expertise to solve problems, that can actually call customers back and respond to customer complaints
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Chris Sheehan
(@chasheehan) reported
@virginmedia Then that’s a problem with your customer service. What should happen is you ask him to DM account deets / swap security codes/arrange call, and then sort it out. One call, book engineer who’s in contact with tech team, done. You’re lost in your own cost savings labyrinth.