Virgin Media

Virgin Media Outage Report in North Lanarkshire, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in North Lanarkshire, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in North Lanarkshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in North Lanarkshire, Scotland 10/31/2025 09:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Airdrie, Motherwell, Bonnybridge, Bellshill, Coatbridge, Cumbernauld, Falkirk, Bothwell and Grangemouth.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomAirdrie Internet
United KingdomGlasgow Internet

Community Discussion

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Virgin Media Issues Reports Near North Lanarkshire, Scotland

Latest outage, problems and issue reports in North Lanarkshire and nearby locations:

  • doyley_dodo Annemarie Doyle (@doyley_dodo) reported from North Lanarkshire, Scotland

    @virginmedia when you’re trying to work from home (Coatbridge) but your service provider is Virgin Media and your internet has been down since Thursday! Pretty sure this new job won’t last long under these conditions #tweetingforafriend #tweetingforacolleague #missingtraining

  • jonzo1 Jonathan Abourbih (@jonzo1) reported from Glasgow, Scotland

    @virginmedia broadband issues in G43? Your status checker says all is fine, but when I run a test it says “thanks for doing your in home checks”

  • nosrepat Lyn Paterson (@nosrepat) reported from Glasgow, Scotland

    @virginmedia And the loss of broadband service ? I am in Glasgow G11.

  • breslano Paul Breslin (@breslano) reported from Glasgow, Scotland

    @virginmedia bt sport 2 is a screen of pixels every 20 seconds? How do I fix this?

  • AIcolni Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland

    @virginmedia I most certainly will not be taking anything of issue to the council as my privately owned home is not council property, and your contractors dug into my private garden therefore it's your issue and if I cant resolve it here next step will be Daniel Potts

  • nosrepat Lyn Paterson (@nosrepat) reported from Glasgow, Scotland

    Got a phone call yesterday from someone saying my VM router was being used by other people. Guess it is a scam. Plus broadband down completely today ....and bad yesterday. Appalling service in #Glasgow G 11. @virginmedia

  • breslano Paul Breslin (@breslano) reported from Glasgow, Scotland

    @virginmedia bt sport 3 HD is a screen of pixels every 20 seconds? How do I fix this?

  • AIcolni Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland

    @virginmedia Can you tell me please , if the secret agent that you claim to be dealing with my complaint is on an extended mission ?? And what Monday they may be back in action to complete the task of addressing the damage done to my property??

  • AIcolni Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland

    @virginmedia once again, on day 2 of Burgin Medias incompetence it would seem that lack of competence has surfaced its ugly head again and my complaint has been registered in a non active account that I have no way of accessing so therefore been told NO ONE AT VIRGIN can help

  • pattyneta Patty O' 😷 (@pattyneta) reported from Glasgow, Scotland

    @virginmedia No, it’s an issue regarding the SIM card. I’ve just spent almost 2h in a chat with customer service, where not only any solution was provided, I also had to wait an average of 5 minutes for the agent’s reply to each of my questions. Very frustrating and terrible customer service.

  • brooksybradshaw Claire ✌🏼🎾 (@brooksybradshaw) reported from Kirkintilloch, Scotland

    Nah as if my fricking internet has cut out again during this match, wtf @virginmedia two nights in a row.

  • MrPGFH Peter Hannington (@MrPGFH) reported from Glasgow, Scotland

    @virginmedia I have tried to call twice to talk with you guys about my home broadband and twice been plunged into darkness. Your online bot sends me round in circles...no wonder I want to leave. Can someone please help me?

  • AIcolni Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland

    @virginmedia I am not a VIRGIN MEDIA CUSTOMER, I cancelled my subscription with you a very very long time ago, so I dont know how you can say I am a customer??

  • raymi37 Papa Raymondo (@raymi37) reported from Chapelhall, Scotland

    @quigley_mick @virginmedia @virginmedia service is getting worse mick I’m thinking of a change far too dear as well

  • pattyneta Patty O' 😷 (@pattyneta) reported from Glasgow, Scotland

    Well done @virginmedia for leaving my husband, an NHS doctor, without a working phone while he is on call at the hospital for the next 48 hours. And NO solution via customer service. Terrible and very disappointing service!

  • AIcolni Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland

    @virginmedia Are you serious??? Have you tried calling that JOKELINE??? Well I have 8 times now, no one competent enough to deal with complaint

  • TheDailyScrum Allan McPike (@TheDailyScrum) reported from Glasgow, Scotland

    @virginmedia Totally wrong show from iPlayer. E4 and a few other channels say that you cannot fast forward as the channel doesn’t support even if you watch live, pause and try and fast forward the ads. Pretty rubbish

  • d1a2w3 Donald Macleod (@d1a2w3) reported from Glasgow, Scotland

    @virginmedia Hi, Sky Sports red button is not working, is there anything I can do to fix this?

  • craigie69 Craigie (@craigie69) reported from Motherwell, Scotland

    @virginmedia are you having problems with your spam filters. Suddenly in last week getting inundated with spam to my inbox. My dad the same. And nothing automatically going into spam folders like before.

  • AIcolni Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland

    @virginmedia I dont need to supply I have the evidence in photographic form that the inside of my propert has been damaged by your firm, and I will track down the engineer in question who said himself it was put in wrong place and this I do have proof of from the neighbour in question who was

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • iwasbornin66 Manc-Lassie (@iwasbornin66) reported

    @virginmedia once again the telephone lines are down in the WN2 area what am I paying you for the service lately is the worst its ever been

  • TheDailyScrum Allan McPike (@TheDailyScrum) reported

    @YodelOnline parcel was supposed to be here on Tuesday it said it was delayed. No update since. I changed dates to today and it’s not here yet either. Your phone support is poor and your webchat is non existent. Can you check this out. @virginmedia parcel hasn’t arrived.

  • CollegeJocks CollegeJocks (@CollegeJocks) reported

    @virginmedia I am waiting for somebody to call back , but how long is a piece of string . In all my adult life i have never been spoken to like that . No way should that person be in customer service.

  • Charliejaylen16 Charliejaylen1612 (@Charliejaylen16) reported

    @virginmedia My virgin is down in the PO12 area? Is it gonna be long before it’s back?

  • GymstitutionUK GYMSTITUTION (@GymstitutionUK) reported

    @virginmedia meant to have installation today. Two teams show up. Say they can’t find the cable they need and leave. I find the cable myself. Spend over an hour on the phone speaking to 7 people, 6 of whom couldn’t find my account. I want to cancel.

  • natconway Natalie Conway (@natconway) reported

    Why does it take so long for the Virgin Media player to come on when you’re holding down the red button?? I want to watch the episode of Corrie I missed not diffuse a bomb.

  • andyfish40 andy fisher (@andyfish40) reported

    @virginmedia the worst customer service ever 😡

  • LonesomePie Lonesome Pie (@LonesomePie) reported

    @LunarsChosen @virginmedia No broadband/Internet here since Thursday pm. Promises of return to service keep being put back. Latest promise is 6pm this evening. Get a grip @virginmedia this not acceptable.

  • bp93_x Bec🦋 (@bp93_x) reported

    @virginmedia had no picture on my TV when using my virgin media box for 2 months now. Engineer come round and the issue is still not fixed. Being told now it’s due to my TV even though we’ve never had issues before. Disgraceful service especially for how much you charge a month.

  • deanohazell1973 dean1973 (@deanohazell1973) reported

    @virginmedia @CarersUK What time willI I be able to get through to a UK office to deal with an issue?