Virgin Media Outage Report in North Lanarkshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in North Lanarkshire, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in North Lanarkshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Airdrie, Cumbernauld, Larbert, Bellshill, High Blantyre, Bonnybridge, Coatbridge, Falkirk, Denny, Bothwell and Grangemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Motherwell |
TV | |
| Motherwell |
Internet | |
| Glasgow |
Internet | |
| Airdrie |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near North Lanarkshire, Scotland
Latest outage, problems and issue reports in North Lanarkshire and nearby locations:
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David Houston
(@hoostie101) reported
from
Glasgow, Scotland
@virginmedia as a 25 year plus customer I’m shocked by your behaviour. I got £4.50 increase notified mid jan and called virgin. I was given automated option that said no increase (your system). Now virgin say no record and have introduced increase 😡. Shameful
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David Houston
(@hoostie101) reported
from
Glasgow, Scotland
@virginhelp I’ve been a virgin media customer for 25 years and am raging after receiving a massive hike in my monthly payments. My contract comes to an end and I’m minded to move. Can you call to discuss or provide complaints number.
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Gary Robinson 🇧🇬🏴🇪🇺
(@ragazzoscot) reported
from
Coatbridge, Scotland
Help @virginmedia! Trying to reset my account password and stuck in a password reset loop - keep getting taken back to first page of reset process.
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Tommy Ross
(@Silverwidow84) reported
from
Cambuslang, Scotland
@virginmedia Can I please have it explained why, when my cost goes up, my service level goes down? 3 days running I’ve had highly unreliable internet, which isn’t great when working from home.
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Neil Crossan
(@quietarea1) reported
from
Glasgow, Scotland
@virginmedia virgin business. Phoned 4 times seemingly had signal sent to fix. Nothing happened at all. Over promised under delivered
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Haggisking💙
(@Haggiskings) reported
from
Brightons, Scotland
@virginmedia Hi, is it normal for an agent to call to fix internet problems?I pressurised him on his lack of security, he said do you want good service or to cancel?Then hung up?It’s impossible to communicate with you as a corporate organisation so I’m hoping you tweet?
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Chris McBain
(@chris_mcbain) reported
from
Glasgow, Scotland
@virginmedia your customer support phone service is an absolute disgrace. Trying to resolve issues with our broadband, sorry but an automated message isn’t going to fix anything.
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David Houston
(@hoostie101) reported
from
Glasgow, Scotland
@virginmedia I’m an existing virgin media customer and considering switching my wife and my sim only deal from Tesco and O2 to virgin mobi. Is there a family deal you can offer us?
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JOHN C
(@decostop) reported
from
Glasgow, Scotland
53 minutes on the phone today to @virginmedia trying to add @PremierSportsTV to watch the @ScottishCup games. Completely shambolic service from start to finish.
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Dr Yousef Abul-Haija
(@YousefAbulHaija) reported
from
Bishopbriggs, Scotland
Hey @virginmedia I have an important online meeting to attend and my wifi isn’t working. Help please
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Gerard Asterisk 'Em 🍷
(@Gerard_D_) reported
from
Glasgow, Scotland
@cartujakds I've had my national insurance number used some amount recently, and Virgin Media issues, despite leaving them over three years ago.
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NovaTrance - Trapped in Space and Chronic Pain
(@Nova_Trance) reported
from
Cumbernauld, Scotland
Still not had a reply from @virginmedia and I'm still having connection drops. This is still affecting my work. Its been a week now. Can you confirm if there's an area outage or something.
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Iain Dunbar
(@_iain_dunbar) reported
from
Cambuslang, Scotland
@virginmedia also it’s amazing how responsive the chat is when you are trying to upgrade but how unresponsive it is when trying to cancel. #virginmedia
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Marc
(@marcmcb11) reported
from
Glasgow, Scotland
@the_pieface @virginmedia Been with them a year now and only recently had problems don’t know if they are maybe upgrading a lot at the Moment or not?
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Jack Laffey
(@jacklaffey) reported
from
Glasgow, Scotland
@virginmedia Oh gosh Are you retarded? I wont be checking outages Get Acc. 327223503 switched back on as per your email dated 26/02/21 with quoted payment ref 327223503001 Your actions have resulted in me having to break lockdown to access WiFi for my work & homeschooling Return my service
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Andrew Bradley Photography
(@AndrewCameraGuy) reported
from
Glasgow, Scotland
So ever since I told @Plusnet I was moving to @virginmedia due to terrible speeds provided in my area against Virgins 1Gig my internet speed has been throttled that it’s barely useable. Only a week to go of the worst service. #broadband #dontsettle
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Charles
(@cdoolan78) reported
from
Kirkintilloch, Scotland
@virginmedia hi virgin I would just like to tell you your broadband is ****!!!! Can’t even get a signal to my bedroom nxt door as soon as I can I’m off to another provider nearly £60 a month and can’t get a signal 🤬
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Chris McBain
(@chris_mcbain) reported
from
Glasgow, Scotland
@virginmedia your customer support phone line is an absolute disgrace. Issues with our broadband... an automated message isn’t going to resolve. All you offer is an automated message then hang up.
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Jack Laffey
(@jacklaffey) reported
from
Glasgow, Scotland
@virginmedia My service isn’t working No WiFi No television Account no. 327223503 Get it sorted
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Roddy Scott
(@theroddyscott) reported
from
Kirkintilloch, Scotland
@virginmedia terrible customer service while on the phone to one of your technical staff tonight... put on hold as they don’t have an answer then cut off not once but twice... shambles 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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dann
(@DanniiBrewin_) reported
@virginmedia Yeah I've rebooted it twice and its still not working, and yeah same issue on the TVs in my house and 3 mobile phones
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nostrebor werdna
(@KirkshawsColts) reported
@ClaireJen79 @virginmedia Sounds exactly the same as me, i got the hub 3 and since that and a fault in december my wifi is weak upstairs and cuts off throughout the day when it wants, they have confirmed i have a fault in my area but when i call with more issues they say im lying.
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Nathan king
(@nathanking239) reported
@jacobbrown47 @virginmedia Must’ve been those adult films that caused the service to stop
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Matthew Guthrie
(@Mattthebeard) reported
@virginmedia Then why say they were going to call within 4 hours? Is it regular practice to lie in the customer service team?
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Andrew Huskisson
(@angryhusk) reported
@virginmedia Yes I'm running a wired pc and wired lap top. WiFi is 2 mobile phones 1 tablet and tivo box. The problem is the router losing connection. Speed tests done on wired devices current speed 45mps should be near 300
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Ricky Webb
(@RealRickyWebb) reported
@virginmedia Yeah they said within 4 hours. I think like that because yesterday our Internet was fine, then around midnight the Internet went down and came back 20 minutes later and now I am at 20-40ish Mbps. Seems a bit weird to me.
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Joel Reich
(@joel_reich) reported
@virginmedia Thanks. Line says aware of intermittent issues here and looking to fix tomorrow: really hope that’s the last of it, as has been going on for months 🙏
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jenisanderson
(@jenisanderson) reported
@virginmedia 3. WiFi not a problem just intermittent connection. It’s impossible to get everything done.
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Grace
(@WakeUpUkffs) reported
@xXTHLXx @virginmedia The worse service ever! Been a customer for over 15 years, classed as vulnerable and still not got back to me. Wasted my time on here and chatted crap and missed appointment time. Piss poor service and I can’t wait to take them to the regulators.
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DC
(@dharms_chau) reported
@virginmedia 1/2: Ok so I've done the following. Checked service status, run test, check lights on hub, speed test via samknows, router off and on, reset, found my hubs happy place as per website guidance etc.