Virgin Media Outage Report in North Lanarkshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in North Lanarkshire, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in North Lanarkshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Motherwell, Falkirk, Bonnybridge, Larbert, Stirling, Grangemouth, Coatbridge, Airdrie, Alloa, Cumbernauld and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
TV | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Bellshill |
Internet | |
| Glasgow |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near North Lanarkshire, Scotland
Latest outage, problems and issue reports in North Lanarkshire and nearby locations:
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Gillian Cruden Kelly
(@gilkes1975) reported
from
Bishopbriggs, Scotland
@virginmedia I have now advised a few times we have tried all these things and can’t get through this is shocking service
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Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
@virginmedia Great help. After 3 days of texting with people for help I’ve been told to phone up to resolve. Your departments are a mess & the times I have to wait for YOU to fix YOUR mistakes are a joke.
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Laura Delaney
(@LauraW279) reported
from
Coatbridge, Scotland
@virginmedia I want to cancel but can't get through via phone call. It says online to cancel i need to call yous ????
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Gary Ivady
(@Haggischaser) reported
from
Falkirk, Scotland
@virginmedia I’ve just had a phone all from a call centre stating it was from virgin media. They were saying that I’m having issues with my internet speed and needed to turn on a computer or device to check my speeds. Is this something that your tech division door is it spam?
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Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
@virginmedia Not sure. Spoke to an advisor but have very little faith that the issue is resolved. No confirmation in regards to the compliant and no apology offered. Asked to speak to a manager and was told this wasn’t possible.
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Gayle Campbell
(@PrincessGinTech) reported
from
Coatbridge, Scotland
@virginmedia The speed issues are ongoing everyday! No know issues in the area :(
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Julie M 😇😹😷🌈
(@jools2009) reported
from
Glasgow, Scotland
@virginmedia I’m through to someone now. But we’re definitely cancelling. The service on this matter has been severely lacking since set up in September and to be frank we can get him a better package with Sky.
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RoìsaìnMcAteer
(@RoisainMcAteer) reported
from
Glasgow, Scotland
@virginmedia Been a customer since NTL days.. it’s ridiculous
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Lesley Byrne
(@lesleyjb4) reported
from
Kirkintilloch, Scotland
@virginmedia I have been trying to contact your customer services for 2 days now to cancel my contract. Could you advise the best way to do this as I don’t have hours on end to spare on hold to then be cut off. Thanks.
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Cathy Quinn
(@CathyQuinn13) reported
from
Cumbernauld, Scotland
@virginmedia My husband has been on phone for 90 minutes trying to close an account following a bereavement. He could not get anyone who could actually help him. Absolutely shocking service Virgin Media !!!
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Gillian Cruden Kelly
(@gilkes1975) reported
from
Bishopbriggs, Scotland
@virginmedia can you help me I am constantly getting an error message ‘ops something went wrong’ when trying to view recorded programmes?
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Cakes By Kinane
(@CakesByKinane) reported
from
Glasgow, Scotland
@virginmedia No, no known issues!
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Michael
(@mikop90) reported
from
Glasgow, Scotland
@virginmedia an hour on hold to cancel Virgin Media and you hang up on me. Can someone please contact me…
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Cakes By Kinane
(@CakesByKinane) reported
from
Glasgow, Scotland
@virginmedia Signal keeps dropping and poor range.
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Paul Craig
(@paulyboy1888) reported
from
Glasgow, Scotland
@virginmedia is terrible, on demand and catch up down in my area since yesterday and told online it will be fixed by the 8th, if it’s not that it’s the broadband, definitely leaving when my contract finishes, don’t even get my broadband speed and I’m on 200mb😡
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Pete Whelan
(@petewhelan) reported
from
Glasgow, Scotland
@virginmedia can you help. I’m working away with a colleague and you’ve cut off his SIM card ahead of his new handset being delivered. He’s therefore got no phone for the next 48 hours. Anything you can do to reconnect him?
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Julie M 😇😹😷🌈
(@jools2009) reported
from
Glasgow, Scotland
@virginmedia Yes there was a refund put through on Monday to clear it as it was your error charging him for full price when he had a deal! It shouldn’t take 4 days to push a button. I’m going to make another complaint. The upset your company has caused it ridiculous.
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Julie M 😇😹😷🌈
(@jools2009) reported
from
Glasgow, Scotland
@virginmedia He has been cut off because of an outstanding payment which he does not owe and should have been removed. I’ve had to phone so many times and it hasn’t been fixed. I was told there would be no more issues now he’s been cut off!!!
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Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
Been trying to sort my @virginmedia bill since November. Raised a complaint and spent hours on the phone. 4 agents have told me everything’s fixed. Just received another bill and it’s more than double it should be. Why can’t they get this right?!
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Lyn Paterson
(@nosrepat) reported
from
Glasgow, Scotland
@virginmedia email not working yet again. Awful company, awful service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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savvysausage
(@savvysausage1) reported
@virginmedia I'm not looking for any waffle any excuses and crap, why didn't you turn up, as arranged, to pick up your equipment today. please tell me ??. PL1 3AS
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Martin Hughes
(@MartinH01846340) reported
@virginmedia £10 new phone with unlimited data....really I say you are a long-standing customer, one of the longest virgin customers. Well the good thing is it will all be recorded.
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hm_Ilg
(@mrchoota) reported
Virgin Media has better service than the england squad supplying Harry Kane. #ENGVUSA
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Cheryl Hughes
(@Chez_00515) reported
@virginmedia It’s march next year it renews, my hours are changing at work which is why I’m wanting to cancel.
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Scouse
(@JonhPaul2020) reported
@virginmedia @wednesdayaddams @NetflixUK It’s not that I’m not paying it because I am paying it I wouldn’t recommend any one Because I don’t want anybody else having the same issues I have talked about this but there’s nothing there gonna do about it and you must know this because this cost of living
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leemoxy
(@moxy57) reported
Great time to go down Virgin Media!! Knobs!!!
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Bexy Beatdown
(@bexybeatdown) reported
@virginmedia But regardless of the technical side of things, I'm disgusted by the way I have been treated from the start by customer service. I was messed about constantly, even from the point of installation. Even the installation team said 'what the heck are they playing at'.
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Gary barlow
(@Garybar68540454) reported
is virgin media contactable at all? online chat is a joke, " transferring you to a real person.......hour later still nothing, done this for 2 days now as a new customer, waiting for installation, being overcharged, i would like to speak to virgin
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alex
(@alexuppard) reported
@virginmedia is there an issue in G11? my internet has constant cutting out all evening no matter how many times i restart the hub:(
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Scarlet 🐏🌲🐚
(@ScarletrClark) reported
@virginmedia We had a total loss of service. We received the box late October and it hadn’t worked since the first installation appointment was a failure on the 2nd November. Will be speaking to your team later this week but dreading it as usual.