Virgin Media Outage Report in Bellshill, North Lanarkshire, Scotland
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The latest reports from users having issues in Bellshill come from postal codes ML4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bellshill, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bellshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bellshill, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Uddingston, Hamilton, Cumbernauld, Coatbridge, Bellshill, Motherwell, Airdrie, Wishaw, Larkhall, East Kilbride and Shotts.
City | Problem Type | Report Time |
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Internet | ||
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Wi-fi | ||
Internet |
Community Discussion
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Virgin Media Issues Reports Near Bellshill, Scotland
Latest outage, problems and issue reports in Bellshill and nearby locations:
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Billy McDiarmid 🏴 🇪🇺 (@BillyMcDiarmid) reported from Glasgow, Scotland
So @virginmedia still issue cheers for refunds. You ain’t NTL any more guys, so your banking processes should be from when they existed. @Sarah_Mone
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big sam (@samboardman99) reported from Glasgow, Scotland
@virginmedia you have the worse customer service in the world. Put on hold for 9 mins then nothing. Disgusting way to treat customers.
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Andrew John Rainnie (@AndrewRainnie) reported from Glasgow, Scotland
@virginmedia No thanks. I don't want to spend more money on texts just to explain how bad virgin media's customer service truly is. I'll contact CISAS.
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ℂ𝕙𝕣𝕚𝕤𝕥𝕠𝕡𝕙𝕖𝕣 𝕋𝕠𝕝𝕝𝕒𝕟 (@ctollan) reported from Motherwell, Scotland
Out @virginmedia contract ends on 1st March. Virgin are saying we need to give them 30 days and can’t cancel until 21st March. Can they hold make us stay the extra time even though our contract ends on 1st @MartinSLewis #MartinLewisMoneyShow
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Gillian (@GillianLW6) reported from Cumbernauld, Scotland
Ordered 2 new phones from @virginmedia on Thursday. @YodelOnline were due to deliver on Friday. No attempt made Fri or Sat after waiting in all day. About 8 conversations with yodel and virgin later and I’m now told it will be tomorrow. Yodel are the worst company to deal with 😡
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Hank Schrader (@markmcc4) reported from Glasgow, Scotland
@virginmedia Definitely give the text message a go as phoning that number you provided is a terrible service.
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ᴅᴀɴɪᴇʟ ʀᴀᴇ (@iamdanielrae) reported from Hamilton, Scotland
Arranged a @virginmedia engineer visit this morning via text chat, but had no confirmation of time. Phoned up and told they can see note but visit isn’t on system... so the solution is to wait and see if they turn up...
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JOHN C (@decostop) reported from Glasgow, Scotland
@virginmedia @MoneySavingExp @TomMockridgeVM well there you go. A customer service enquiry concluded with a passive aggressive flourish. That's incredibly poor behaviour.
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Ang (@AngSimLJS68) reported from Glasgow, Scotland
@Hughesy48 @virginmedia You’d think they would be embarrassed and respond ASAP. FB it too...see if their customer service kicks in at that. Go get a deal with Sky 😉
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JadeS (@xjadex3) reported from Hamilton, Scotland
@virginmedia No I wasn’t as I had to hang up as could not hold any longer as I have a two year old son to look after and was just in after work. The wait time is ridiculous.
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Pat Cavanagh (@MrHoopy7) reported from Glasgow, Scotland
@virginmedia I've been trying to Contact Some One about joing as a new customer an most of the agents are rude. As they kept Speaking in India an ridley cut me off.. How are we sippoi to join of we don't get any help
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Heidiloo Edwards (@HeidilooE) reported from Glasgow, Scotland
@virginmedia Aaaarghh 😤🤬 Just waited 15 minutes to get through, then you cut me off and then when I call back, you're closed.. Is it any wonder I want to leave.... shockingly low service levels for over 2yrs now..
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Gillian (@GillianLW6) reported from Cumbernauld, Scotland
@virginmedia Thank you for your response. I will look into this. I appreciate this is not Virgin Mobiles fault and the bad experience is because of Yodel but, I am a VM customer not a Yodel customer. I am hoping to receive the phones today but not too confident. Thanks.
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ᴅᴀɴɪᴇʟ ʀᴀᴇ (@iamdanielrae) reported from Hamilton, Scotland
Nope. No show. Awful service @virginmedia
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Andrew John Rainnie (@AndrewRainnie) reported from Glasgow, Scotland
@virginmedia I HAVE SPOKE TO THEM! THEY SAID IT WOULD TAKE THREE ******* DAYS TO FIX THEIR MISTAKE. IT'S NOW FIVE!!!!! WORST. COMPANY. EVER.
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David McGuire (@davidmcguire84) reported from Kirkintilloch, Scotland
@virginmedia why do your staff continually tell me that problems with the virgin go app will be fixed tomorrow and it never is ! It’s pointless calling your centres !!!!!
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John Hughes (@Hughesy48) reported from Glasgow, Scotland
@virginmedia This is totally unacceptable&is shocking customer service from you,I have wasted literally hours on webchat &still not resolved.Ticket No: P009177306 raised for this.Can u resolve this&ensure my billing is correct on system&I don't get £7.50 monthly charge texts/emails re this.😡
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JOHN C (@decostop) reported from Glasgow, Scotland
@virginmedia @MoneySavingExp @TomMockridgeVM As I explained before, there is no complaint therefore the COP is not relevant.
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Andrew John Rainnie (@AndrewRainnie) reported from Glasgow, Scotland
@virginmedia It's not a servicing issue. If you look at my twitter feed or my account, you will see that some numpty in your company turned our Internet off three weeks before it was scheduled. We have been without Internet for 5 ******* DAYS! Sort it out.
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Jazza (@jmilprint) reported from Glasgow, Scotland
@virginmedia No 4HD as stated, never mentioned BBC, Started asking for a pin number half way through a show. Then stated FourHD not available on Virgin. Working now however.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Reeves (@karenreeves43) reported
@virginmedia @virginmedia so you can’t help either?!! Waste of time and money!! I have rung these numbers various times and get the same response that you have given me !! Try this and that and wait a while #fedup
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St John Farley (@Sinjer) reported
@virginmedia red button not working tonight?
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Chris Waites (@Waites83) reported
@virginmedia after spending an hour and a half on the phone to customer services I get cut off. I pay both the virgin bill and @O2 bill but because my partners name is on the virgin account I can not get volt and no one can change the ownership of virgin.
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Chris Neilson (@neilsoncp) reported
@virginmedia wait times for your cancellation lines are shocking. Over 35 mins and I gave up at weekend and so far 20 mins tonight. You drastically increase prices for customers at the end of contracts and it’s near impossible to cancel. Sales lines are answered rapidly though eh
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dana (@danamalt) reported
@virginmedia red button not working on sky football
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KA Network UK (@kanetworkuk) reported
@virginmedia I really needs urgent help with my account. It been 3 weeks I can't get through to anyone. Instant chat is a waste of time.
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Andrea Cook 🧷 💙 (@F3Lollipops) reported
@virginmedia I've rebooted both the hub and the TiVo box three times now. There's no problems with the broadband or live TV, it's the on demand and catch up services that aren't working.
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Torry (@Folkyfaery) reported
@jamesliammcd My MIL had a cousin who they sorted stuff for… went round in circles with Virgin Media. VM: We’ll need the account holder’s password to make these changes. FIL: We don’t have it. VM: Did he maybe write it down somewhere. FIL: Don’t you tell people not to do that? VM: Right…
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Wedey (@Seankw1990) reported
@virginmedia Yes was existing customer and link the accounts
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Karen Reeves (@karenreeves43) reported
@virginmedia @virginmedia no I will not do your job for you again. I have rebooted and reset the hub on various occasions with your customer service staff and believe I’m well within my rights to have someone out to fix this now!! I am not an engineer and sick of repeating and testing for you