Virgin Media Outage Report in Bellshill, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Bellshill come from postal codes ML4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bellshill, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bellshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bellshill, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Bothwell, Motherwell, Hamilton, Blantyre, Cumbernauld, Strathaven, Uddingston, East Kilbride, Coatbridge, Lanark and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
||
| Bellshill |
Phone | |
| Bothwell |
Wi-fi | |
| Glasgow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bellshill, Scotland
Latest outage, problems and issue reports in Bellshill and nearby locations:
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Andrew Bradley Photography
(@AndrewCameraGuy) reported
from
Glasgow, Scotland
So ever since I told @Plusnet I was moving to @virginmedia due to terrible speeds provided in my area against Virgins 1Gig my internet speed has been throttled that it’s barely useable. Only a week to go of the worst service. #broadband #dontsettle
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Topknot Sandshoe
(@JusticeG74) reported
from
Hamilton, Scotland
@virginmedia hi, I’m looking to speak to somebody regarding an erroneous default that’s due to appear on my credit file. You are impossible to speak to, unless you are trying to sell me something. Can you help?
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Angela Kyle
(@Lomondsmum) reported
from
Wishaw, Scotland
Really getting fed up with the dropping of my home wifi signal @virginmedia I have used all my mobile data due to thisand my husbands conference calls are terminating. Have tried calling but getting no where fast. 😡
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Angela Kyle
(@Lomondsmum) reported
from
Wishaw, Scotland
@virginmedia The ability of your agents has never been questioned and is not my reason for asking. I will let you know how I get on with my new router, my second new router in 6 months.
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Iain Dunbar
(@_iain_dunbar) reported
from
Cambuslang, Scotland
@virginmedia also it’s amazing how responsive the chat is when you are trying to upgrade but how unresponsive it is when trying to cancel. #virginmedia
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David Houston
(@hoostie101) reported
from
Glasgow, Scotland
@virginhelp I’ve been a virgin media customer for 25 years and am raging after receiving a massive hike in my monthly payments. My contract comes to an end and I’m minded to move. Can you call to discuss or provide complaints number.
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David Houston
(@hoostie101) reported
from
Glasgow, Scotland
@virginmedia as a 25 year plus customer I’m shocked by your behaviour. I got £4.50 increase notified mid jan and called virgin. I was given automated option that said no increase (your system). Now virgin say no record and have introduced increase 😡. Shameful
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Lindsay Armstrong
(@baggyp71) reported
from
Glenmavis, Scotland
OMG that’s the third time my @virginmedia box has cut out and rebooted itself in the last half hour. So frustrating when you are trying to watch something. What is going on????
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JOHN C
(@decostop) reported
from
Glasgow, Scotland
53 minutes on the phone today to @virginmedia trying to add @PremierSportsTV to watch the @ScottishCup games. Completely shambolic service from start to finish.
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gary nelson*
(@nellygaz) reported
from
Hamilton, Scotland
@virginmedia buzzing coming from the box at the wall thought it was coming from TV but was getting louder and was at the wall were cables come in. Anyone else had this problem? Buzzing stopped when turned off at the mains.
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Lindsay Armstrong
(@baggyp71) reported
from
Glenmavis, Scotland
@virginmedia None of the options relate to the issues I am having. The box keeps switching off and restarting itself !
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Angela Kyle
(@Lomondsmum) reported
from
Wishaw, Scotland
@virginmedia @virginmedia done all the usual troubleshooting. Finally got through to customer service and a new hub is being sent out. Initially in 5 days but I escalated it and it’s coming in two. I still find this unsatisfactory though because we need to work from home.
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Lindsay Armstrong
(@baggyp71) reported
from
Glenmavis, Scotland
@virginmedia I have used this but it says there are no problems in my area or with my box. It has just cut out and rebooted again. 😖
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Kevin Keenan
(@Kev_Keenan) reported
from
Hamilton, Scotland
@virginmedia I am paying for 600mb broadband but for over a month I have never seen speeds above 75mb. Tried the online advice, no change. Can’t get through to customer service as waiting times are over an hour. Any hints? It’s been a year of lockdown so not buying that excuse.
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Charles
(@cdoolan78) reported
from
Kirkintilloch, Scotland
@virginmedia hi virgin I would just like to tell you your broadband is ****!!!! Can’t even get a signal to my bedroom nxt door as soon as I can I’m off to another provider nearly £60 a month and can’t get a signal 🤬
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Neil Crossan
(@quietarea1) reported
from
Glasgow, Scotland
@virginmedia virgin business. Phoned 4 times seemingly had signal sent to fix. Nothing happened at all. Over promised under delivered
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Craig wants indy
(@lordchaff) reported
from
East Kilbride, Scotland
@virginmedia filled in an online complaint form two weeks ago and have heard absolutely nothing. Customer service with virgin is non existent
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Gerard Asterisk 'Em 🍷
(@Gerard_D_) reported
from
Glasgow, Scotland
@cartujakds I've had my national insurance number used some amount recently, and Virgin Media issues, despite leaving them over three years ago.
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David Houston
(@hoostie101) reported
from
Glasgow, Scotland
@virginmedia I’m an existing virgin media customer and considering switching my wife and my sim only deal from Tesco and O2 to virgin mobi. Is there a family deal you can offer us?
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Angela Kyle
(@Lomondsmum) reported
from
Wishaw, Scotland
@virginmedia Thank you again for your reply and your help. I would actually like to speak to someone in a UK office tomorrow please. How do I go about this?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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JigglyEmz
(@DJEmz1990) reported
@virginmedia Doesn't work
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Maria M Hosken PA-R 💙
(@mariamichle29) reported
@virginmedia Are you serious ? I’ve sent a million texts ! I am a little busy on the NHS front line. I’ve spent 5 days now sending texts. I don’t have time to be harassing you What a joke of a service !! 😡😡😡
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Toby
(@MurphyandToby) reported
@virginmedia We had no service until 10.15pm last night from 1pm in the afternoon. But so far everything is working today thank you
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Steve Holt
(@SteveHolt_) reported
@virginmedia Awful it’s been stuck on this screen since Tuesday! Even unplugging it at the mains and rebooting does nothing, nearly a week unusable and no one to answer the phones? Is this acceptable?
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John Barrett
(@barrettboy69) reported
@virginmedia you have the worst customer service I have ever dealt with. It is DISGUSTING how you treat pensioners in the current climate. Truly gobsmacked 😡😡😡
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Aaron S
(@SirAaronMolby) reported
@virginmedia I have done this twice now and just been asked to book an appointment for an engineer, how can my router be working one second and then stop after you send something to supposedly improve my service? Now I have to wait until Wednesday evening as I have work all week, it's not on
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James Perrin
(@JamesPe08462813) reported
@virginmedia I had a power cut and all my apps have gone? App store not available? Ethernet is working- please help :)
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RICH1977
(@Rich__1977) reported
So on hold to @virginmedia to cancel my package after its risen from £89p/month to £151p/month and as predicted been on hold for over 60mins so what will come first my call answered or the end of the pandemic
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Lynsey
(@lynzhaz) reported
@virginmedia is the worst, just joined and over charged. Spent hours trying to talk to someone and no one helps. I would advise anyone against joining them
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Matt Bishop
(@mrjb3) reported
Yo @virginmedia I really, really need your UK based customer services to call me. This insufferable. Getting passed around the call centres and speaking to everyone who apparently can't help me. I'm gonna lose an entire week of work because of a virgin media mistake.