Virgin Media Outage Report in Bellshill, North Lanarkshire, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Bellshill come from postal codes ML4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bellshill, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bellshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Virgin Media
Virgin Media is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bellshill, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Cumbernauld, Hamilton, East Kilbride, Motherwell, Airdrie, Larkhall, Bellshill, Bothwell, Blantyre, Strathaven, Uddingston and Coatbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Cumbernauld |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bellshill, Scotland
Latest outage, problems and issue reports in Bellshill and nearby locations:
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help @virginmedia
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Lady Ra_Bleather🏴🇺🇦
(@ra_bleather) reported
from
Motherwell, Scotland
@virginmedia After spending hours trying to get through to you yesterday on the phone I raised a complaint about that. Solution this morning? ‘Call us’ is this a joke? Are u so think? #dreadfulservice
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Ironside Design
(@ironside_design) reported
from
Kirkintilloch, Scotland
@virginmedia Hub3.0 no problems with connection and had a few other Virgin customers say the same about connections dropping out
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𝕽𝖚55𝖊𝖑𝖑 𝕱𝖚𝖑𝖙𝖔𝖓
(@rjmfulton) reported
from
Thornliebank, Scotland
@virginmedia hi, just wondering if your support staff are trained on identifying and handling complaints properly? So far “to express my dissatisfaction” and “I would like to complain” haven’t worked.
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Alan Lappin
(@GiggsyBlantyre) reported
from
Hamilton, Scotland
@mcneill1967 @virginmedia Not filling me with confidence! Phoned for update, boy said he could help, which he couldn’t. Asked to be put through to CRT, “I’ll do that”. “Hello, Retention Team”. Nope.
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Ryan Kirk
(@ryanjkirk92) reported
from
Overtown, Scotland
@virginmedia Is there any issues in ML2 as my broadband has dropped off a few times in the last hour. Light on the hub is still solid white though.
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Francesca Docherty
(@FrancescaDocher) reported
from
Overtown, Scotland
Keep seeing these adverts for @virginmedia for stream. I can't get a signal if I am more than 6 feet away from the router and the signal booster they sent out is useless won't be bothering with their new service as tge service I have now is rubbish
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Algerish Lass 🏴💚
(@NasceraMahria) reported
from
Airdrie, Scotland
@virginmedia honestly your service is shite
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Alan Lappin
(@GiggsyBlantyre) reported
from
Hamilton, Scotland
Here @virginmedia - any idea of some suggestions please, on how to contact your complaints/Customer Relations Team about a complaint I’ve submitted? Tried phoning, passed from pillar to post in the sub-continent, and getting nowhere. Two words: NOT GOOD ENOUGH.
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James
(@jpcarr85) reported
from
Glasgow, Scotland
@virginmedia Folks, wifi down in Glasgow
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia It says there are no problems in my area!what does it take to actually speak to someone, or get a technician out to check where fault is originating from!it’s absolutely shocking!Ive worked in customer service for a good many years, and never experienced such awful service!
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia There is no dial tone and I’ve tried another phone and line is still dead, so it must be the socket that is broken. I’m out now until 1230 if someone can arrange even a web chat as it’s almost 2 months without phone.. Ty
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Redemption80
(@RedemptionBroon) reported
from
Birkenshaw, Scotland
@GSpellchecker @virginmedia They are rarely competent, not as bad as Vodafone but no one is. Broadband speed wise though no one is close so no interest in cancelling.
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia any chance you can contact me regarding my house phone which hasn’t worked for 7weeks. Have written to Sunderland and spoken to robots, and constantly get told to dial 151 which I can’t as house phone line is the problem!ty
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rach ✨
(@seawxy) reported
from
Motherwell, Scotland
@virginmedia no, i’ve not received a resolution. someone contacted me regarding the complaint, then when i responded, they have just ignored it. the complaint is regarding incorrect billing and poor customer service.
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Spike
(@Spike61987764) reported
from
Harthill, Scotland
@virginmedia Not hard enough. 20 hours and 20 minutes without television and broadband which I pay dearly for and that's the best you can say. Time for compensation for no service and move away from @virginmedia to someone more reliable and actually cares a little about customer service
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Gallagher D
(@Jockthrax) reported
from
Airdrie, Scotland
@virginmedia Possibly the worst company I have ever dealt with. Cut off twice. I only wanted to buy a new remote. Absolute shambles of a company. Disgraceful customer service.
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia How can I phone 151 when my phone line isn’t working! And yes, I’ve dialled the 0345 number on many occasions yet still can’t speak to anyone!!no doubt I will hear from you when I cancel my direct debit and move to another supplier!
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia I’ve phoned numerous times and had to hang up as constantly kept waiting, but will try again this evening when it might be easier to speak to someone
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia must be the worst company in the world to sort out an issue. Can’t even say their customer service is bad, as can’t get talking to a human being!! Time for change!😤
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Serena McPherson
(@Mc_P1980) reported
@virginmedia third time trying to call customer services, am on hold then disconnected. Trying to resolve router issues with no luck!
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Joey2Arms
(@Joey2Arms) reported
@virginmedia It's not the holding times that are the issue...it is being hung up on every time. 10 times in a row I have been on hold for over an hour only to be disconnected. How else can I cancel! I refuse to pay for a service I wont be using.
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Dr friendly panda!
(@Retrocollie) reported
@virginmedia Really disappointed by the service Virgin Mobile have given my elderly mum. Had problems with a brand new phone for a while, support told her to go direct to Samsung who said to go back to VM. VM now told her she can't have new phone and needs a new sim. Awful.
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Troy Pemberton
(@tpembe1) reported
@virginmedia internet is again down in the kt3 area. Lots of business meetings and school lessons now on hold. What is the estimated time to fix?
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Elle
(@xgeekymumx) reported
@virginmedia It's not an isolated issue, it's multiple times a week. The service website says all fine, yet loads of people on here are complaining at the same times as me. Paying for fibre optic and barely get 40mbs on a good day! We're switching today. Had enough of poor service.
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Steven Scott
(@daft_titch) reported
I care for an elderly female with learning difficulties. @virginmedia has suspended her service. All her bills are up to date, but @virginmedia still claim she owes money. @virginmedia’s own missing payments department confirmed account is up to date. This company is a shambles.
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Carrie
(@minxymike) reported
@virginmedia I spend 2 hrs on the phone last night to be told 1) I need to cancel my contract !?! and 2) I will get a refund by cheque 45 days later! I say no i don't think so spend an hour waiting to talk to someone else who then cancels and said I can get my refund in 5 days!
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Matt Spink
(@eggdaddy) reported
@virginmedia I never got a engineer option when I went through all the troubleshooting links, but that text number could be useful, thanks
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bowezo dfc
(@BowezoDfc) reported
@virginmedia @ryanjoness_ As a loyal customer of ntl and then virgin for over 23 years , I have ver been as pissed off with their internet service as I am now .
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Paula Wray
(@hhbeatlesfan) reported
@virginmedia Under what Customer Service standards is it acceptable to break an appointment then leave holding for AN HOUR when they call to find out why. Please do not hide behind the excuse that you are short staffed because of the pandemic- this is an insult.