Virgin Media

Virgin Media Outage Report in Bellshill, North Lanarkshire, Scotland

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The latest reports from users having issues in Bellshill come from postal codes ML4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bellshill, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bellshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bellshill, North Lanarkshire, Scotland 04/20/2024 06:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Bellshill, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Cumbernauld, Motherwell, Glasgow, Hamilton, Bellshill, High Blantyre, Airdrie, Coatbridge, Bothwell, Wishaw and East Kilbride.

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City Problem Type Report Time
United KingdomCumbernauld Internet
United KingdomMotherwell TV
United KingdomMotherwell TV
United KingdomGlasgow E-mail
United KingdomGlasgow Wi-fi
United KingdomGlasgow Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Bellshill, Scotland

Latest outage, problems and issue reports in Bellshill and nearby locations:

  • p0rkpiehat Chris A (@p0rkpiehat) reported from Glasgow, Scotland

    @virginmedia I’ve replied to the last email I’d received from the complaints dept where they claimed to have resolved the issue. Won’t be calling again as there’s no point when nothing ever gets resolved and my issue is well documented.

  • sffallon1 Stephen Fallon (@sffallon1) reported from Hamilton, Scotland

    @virginmedia Absolutely shocking broadband, don’t join Virgin media folks, I upgraded last month and WiFi signal is shocking , better of with old dialup 😡😡

  • g_mccutch G.M (@g_mccutch) reported from Hamilton, Scotland

    @virginmedia Fortunately, though unable to resolve the problem, the 4th person I spoke to didn’t feel the need to hang up on me or lie and has arranged an engineer visit for next week. All this after listening to the same hold music for a combined total of 83 minutes (3/3) 👍🏼

  • jamboross Ross MacLean (@jamboross) reported from East Kilbride, Scotland

    @virginmedia If I dont get a resolution to my expectations you have lost a customer.

  • Fitzy_07 Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland

    @virginmedia I'll ask for the reference if I get through again. The chap on the phone read the complaint back and it wasn't what I'd discussed

  • Hughesy48 John Hughes (@Hughesy48) reported from Glasgow, Scotland

    @virginmedia Just been on web chat for 45 mins then phone call for 25 mins to someone who doesn't understand or doesn't want to understand, waiting on hold again, disgraceful customer service.

  • p0rkpiehat Chris A (@p0rkpiehat) reported from Glasgow, Scotland

    @virginmedia I’ve wasted enough time phoning and nothing is ever done in response despite agreements being made so the only other call I’ll make is to cancel my contract.

  • Hughesy48 John Hughes (@Hughesy48) reported from Glasgow, Scotland

    @virginmedia I will be lodging a complaint followed by cancelling my contract.

  • p0rkpiehat Chris A (@p0rkpiehat) reported from Glasgow, Scotland

    @virginmedia After my repeated calls and issues I won’t believe it unless I see it. I haven’t directly spoken to a manager but last time it was apparently approved by a manager and out through while I was on the line. I won’t make anymore calls about this as it’s pointless. I’ll DM my details

  • Fitzy_07 Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland

    @virginmedia They put on the notes that I wanted to register a complaint but never registered it as a complaint...so there's no reference 😂😂😂

  • 19nine78 19nine78 (@19nine78) reported from Motherwell, Scotland

    @virginmedia Now if either of your call handlers had sent me that earlier I could have made an informed decision 😂 Appreciate you can't access details on here but you've been more helpful than anyone else. Complaint sent via website form as well. Sadly, your probably losing a customer

  • bewilderedboy Bewildered Boy (@bewilderedboy) reported from Glasgow, Scotland

    @jasmclaughlin2 @virginmedia The virgin app says its an issue in my area and its down till tomorrow afternoon. Not amused.

  • Hughesy48 John Hughes (@Hughesy48) reported from Glasgow, Scotland

    @virginmedia Unfortunately you've had your chance, this has been the issue since February this year and you either don't have the staff equipped to resolve or plainly just don't want to resolve.

  • brazenprods brazen productions- jules hussey (@brazenprods) reported from Glasgow, Scotland

    Just had to increase my @O2 data allowance cos my @virginmedia is so bad my phone switches to mobile data all the time.

  • GiggsyBlantyre Alan Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland

    @SupportPDC **** them then mate! Having a similar problem with @virginmedia - given them ample opportunities to sort an issue, no joy. Just cancelling the direct debit instead, that’ll instigate them to contact me!

  • bewilderedboy Bewildered Boy (@bewilderedboy) reported from Glasgow, Scotland

    Plan for today was to binge Mindhunter season 2 but thanks to @virginmedia for taking my broadband down that's not happening. Not happy

  • Hughesy48 John Hughes (@Hughesy48) reported from Glasgow, Scotland

    @virginmedia Not surprisingly told that I couldn't be transferred to a manager then told they'd transfer me to collections, incompetence of the highest order, shameful customer service, another hour and a half wasted! 😡

  • jimmyp314 Jimmy Prentice (@jimmyp314) reported from Glasgow, Scotland

    Missus been on fone for over half an hour to cancel our @virginmedia subscription but person couldnt help n pit us thru to someone else so been on hold for another 15 mins... hey @richardbranson aint ur pockets fat enough... disgraceful 😡😡😡

  • GiggsyBlantyre Alan Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland

    @virginmedia Potential cancellation. My mother was present at the time of the call, and I wanted to discuss options, whether to downgrade/cancel. But contact centre were so unhelpful.

  • jambala Minceybhoy (@jambala) reported from Glasgow, Scotland

    @virginmedia I'm sorry but with all the abuse I've got I've took to the bottle and drink myself dizzy I feel like I failed my family as the internet was down !!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SamMiles87 Sam Miles (@SamMiles87) reported from Walthamstow, England

    @virginmedia my WiFi isn’t working but there are no network issues in my area and no problems detected. I’ve rebooted, reset, re-attempted connection but nothing. When I call 0345 454 1111 no answer. Please help!

  • shahin5522 MsSparkly (@shahin5522) reported

    @virginmedia Suggests that service is in the past? To be clear we have no line, the phone is supposed to run through the hub. It is not.

  • LJHannagan Liam Hannagan (@LJHannagan) reported

    @virginmedia Stay connected? would be nice. Internet down in London. Took an hour to get through to speak to somebody last week and then another hour not to get though to a technician. @richardbranson should be better? #noompth No problem to chat when purchasing though.

  • MissJonesxx Hannah 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MissJonesxx) reported

    @virginmedia Yes complaint I had an auto generated email. External and internal installation is complete. This is the problem.. there is some sort of issue but we need an engineer to fix it. Can I book this with you?

  • lynda17292692 lynda (@lynda17292692) reported

    @virginmedia trying to cancel my virgin and no help at all going round and round and it’s driving me nuts

  • LizzieRolley Lizzie Rolley (@LizzieRolley) reported

    @virginmedia Intermittent bb for 14 days - NO ability to contact you on phone or web chat. Lines either down or hang up. Conflicting status updates - Complaints made no update on fault. Please provide update for AL14AR fault?!

  • natsprat1 natalie weatherley (@natsprat1) reported

    @virginmedia I have done all this , they won’t help .... #movetoskyplease

  • chrischree chris | BLM✊🏽✊🏾✊🏿 (@chrischree) reported

    @frankiecavaa @Aleyy @virginmedia I have the same issue at times 😡💀

  • darkmidas darkmidas (@darkmidas) reported

    @virginmedia I did get through, although it took quite a while. I get that you need to create barriers to people attempting to leave your service, but it needs to be easier. It is more likely to convince people to reject any retention discounting.

  • aoifemarigold aoife (@aoifemarigold) reported

    @virginmedia Your phone line doesn’t work so I’ve had to use my mobile and get charged multiple times. Your service is a joke 🙃