Virgin Media Outage Report in Thornliebank, East Renfrewshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Thornliebank, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thornliebank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Thornliebank, East Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Uddingston, Hamilton, Johnstone, Paisley, Dumbarton, Coatbridge, Bellshill, Erskine, Clydebank, Renfrew and East Kilbride.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Thornliebank, Scotland
Latest outage, problems and issue reports in Thornliebank and nearby locations:
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S.🐾 (@TurdiiBurdii) reported from Paisley, Scotland
@thechubbynerd1 @virginmedia Yup. Think it's time to switch if this is how they treat people who have been with them since 2016.
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jonnyboy (@john_milroy) reported from Glasgow, Scotland
Is virginmedia connect not working I have a hub 3 according to them don't have account ps 40 year with virginmedia
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𝕂ïrsty 🇩🇪 (@KittyCarrot) reported from Stepps, Scotland
@virginmedia No service in G33 - is there an issue locally or just with us?
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Gerard Asterisk 'Em 🍷 (@Gerard_D_) reported from Glasgow, Scotland
@cartujakds I've had my national insurance number used some amount recently, and Virgin Media issues, despite leaving them over three years ago.
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jo (@jojomcrob) reported from Milngavie, Scotland
@virginmedia is there an issue in G62 area. No tv or phone
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Graham Cook (@GrahamCookRSVPD) reported from Paisley, Scotland
@vmbusiness how do you escalate a complaint in virgin?Neither my order manager nor customer reps can seem to arrange a simple number forward so my business phone lines connect. Neither can they get my broadband working 7 days after the original installation daye
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RSVP Design (@RSVPDesign) reported from Paisley, Scotland
@vmbusiness no broadband service today for those businesses with static IPs?
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Graham Cook (@GrahamCookRSVPD) reported from Paisley, Scotland
@vmbusiness None of my business lines have been working since Friday. No update despite having called customer service, emailed our complaint handler etc. How do we escalate this issue that’s harming our business?
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Ed Crick (@edcrick) reported from Glasgow, Scotland
I rang @virginmedia who confirmed they do have a major problem with their servers and @twitter which will take another day (so four in total) to resolve. So why not put this message on your social platforms to save everyone time including your staff? "Media could not be loaded"
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Tom Waits for no man (@gordonb_1983) reported from Kirkintilloch, Scotland
@virginmedia Looking for some help with a technical issue - none of the devices in our house are connecting to WiFi and our router won’t factory reset (have tried the steps online)?
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Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland
@virginmedia I’m paying for 200mbps and sometimes I achieve that, like now, but I still can’t watch @BBCiPlayer without constant buffering. This “local” issue was supposed to be sorted. Seriously considering other options to watch @BBCMOTD
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Billy Young (@Billy1Young) reported from Glasgow, Scotland
@virginmedia I was one kill away from winning warzone match on cod before it came crashing down cos of your ****** internet service. Am fuming mate. You owe me a bottle of buckfast and 1g
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Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland
@virginmedia I’ve done all that and it always says “no issues” but often when you get through on the phone you’re told there are and engineers are working on it. I’m just fed up of having to go through all the tests and restarts every time I want to record something or watch catch-up tv
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Sheraz (@SHERAZRAJPUT786) reported from Glasgow, Scotland
@virginmedia Raised several complaints. No one helping. Mis sold product. Incorrect router installed. Engineer did not install where requested. WiFi extenders not fitted as promised. Major account errors. Shocking service.
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Sheraz (@SHERAZRAJPUT786) reported from Glasgow, Scotland
@virginmedia Made numerous complaints since last Friday. They are not being resolved. Mis sold the product by agents. Account not been created correctly, wrong hub has been installed. Engineer did not install at point requested and WiFi extenders not provided. Super bad service
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Jazza (@jmilprint) reported from Glasgow, Scotland
@virginmedia 2 - 0 down let's hope it cuts out completely!!!
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RSVP Design (@RSVPDesign) reported from Paisley, Scotland
@vmbusiness is there a broadband business outage in PA1 area?
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Vikki Robb (@VikkiRobb) reported from East Kilbride, Scotland
@virginmedia how come when you are trying to sell me your services you can call twice a day but I’ve spend 2 full days trying to get an issue at your end sorted and suddenly no one can call me?
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Kells Bells (@kells_bGood) reported from Glasgow, Scotland
@SteTechGaming @virginmedia I changed from the hub 3 to the hub 4 and have had nothing but problems with it. I regretted sending the hub 3 back!
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Kris Schimmel (@canadianweeg) reported from Glasgow, Scotland
@virginmedia the whole street is down but website says no known issues. What gives?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mairead C🥰 (@Caitlin90052012) reported
@virginmedia Thanks I’ll do that. Also I’ve been trying to log into my account now since install date and the verification link never arrives in my email. I’ve asked already and the guy said it’s a known problem with hotmail accounts but when will this be fixed so I can access it?
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KatherineLondon (@DandyKatherine) reported
@virginmedia Please help, nothing has happened since our last conversation
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Elle Lucas (@Elleclucas) reported
@virginmedia No internet for 3 days (when we all WFH) after you disconnected us, thinking we wanted to cancel!! Surely it doesn’t take 3days to reconnect!!!???
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🍒William McDiarmid 🍒 (@xartman) reported
@BIM_Scot @virginmedia I have the same issue. Also area 28
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Luke (@LCHUK93) reported
@virginmedia Can you not just cancel it
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Kraggle83 (@Kraggle83) reported
@virginmedia I have the hub 4 lights is normal white colour. Service page keeps crashing for me
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Angela (@Angela50311964) reported
@virginmedia How is it that i called technical support on the 0345 number and charged £27 as a 0845 number when i called it on the 0345 number i actually have saved on my phone contacts?
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Dave O'Grady (@daveGildedALM) reported
@anniewestdotcom @RTENewsAtOne Virgin Media news said “people in Fianna Fail thought his lunchtime interview went well”…which mean he’s toasted both sides with no butter.
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🍒William McDiarmid 🍒 (@xartman) reported
@virginmedia Yes, internet out and want to establish if it’s a network issue or limited to myself.
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Matt Rhodes (@mattrhodes) reported
Hey @virginmedia. We stayed off work this afternoon for an engineer who didn't turn up. You've now hung up on me twice when I've tried to speak to somebody. Can anybody help?!