Virgin Media Outage Report in Thornliebank, East Renfrewshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Thornliebank, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thornliebank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Thornliebank, East Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Hamilton, Clydebank, Bellshill, Paisley, Coatbridge, Johnstone, Dumbarton, East Kilbride, Erskine, Viewpark, Uddingston, Barrhead, Blantyre and High Blantyre.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Phone | |
| Glasgow |
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| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Thornliebank, Scotland
Latest outage, problems and issue reports in Thornliebank and nearby locations:
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Jonathan Abourbih
(@jonzo1) reported
from
Glasgow, Scotland
@virginmedia my internet has stopped working a few minutes ago. Any network issues in South Glasgow?
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John BIDEN WON Reilly ™ 🏴
(@MrReillyJohn) reported
from
Glasgow, Scotland
@virginmedia disgusting staff twice put on hold when trying to complain over 2 hours! What a **** service
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John Hewitt
(@ziggyhewitt) reported
from
Barrhead, Scotland
@TonyGreen67 Hi I'm from HMRC. It has come to my attention that you owe inheritance tax, please pass on your bank details. Thanks in advance. Also, your last payment to Virgin media never went through. I will deduct that as well. Saves you bothering in these trying times. 🤪
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Mary Brogan
(@Diamondmarydoll) reported
from
Cambuslang, Scotland
@virginmedia I'll call to cancel when I get home. Don't have time for this nonsense.
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Martin Mullen
(@Mullen3219) reported
from
Glasgow, Scotland
@virginmedia hi so I tried to cancel my contract as its ridiculously priced and when got through to your team they wouldn't put it through and told me to phone tomorrow what's this about I am just want to leave its too expensive
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Innes ☺️🌷
(@InnesRoss2) reported
from
Glasgow, Scotland
@virginmedia Our internet has been down all day and I’ve tried everything to fix it. Please help!
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ians
(@ianster78) reported
from
Glasgow, Scotland
@virginmedia So I have to pay for a service that yous can’t provide and then if I leave for this reason I have to pay for that aswell
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Cakes By Kinane
(@CakesByKinane) reported
from
Glasgow, Scotland
@virginmedia hi I’ve been trying to get in touch now for a few days about a new hub as mine is 5.5 years old and my wifi is so poor because of it. Can someone get back to me please? Thanks!
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Ross Reid
(@RossRei13692512) reported
from
Uddingston, Scotland
@virginmedia VM service shocking once again
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Fraser Whyte
(@weewhytey) reported
from
Hamilton, Scotland
@virginmedia Had no issues until this year already signed up with sky due to how badly the situation was handled
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david belcher
(@soulboydaveybee) reported
from
Glasgow, Scotland
@virginmedia Slow. Erratic. Unreliable. And I don’t currently have the time to waste on phone calls which end with me being abruptly disconnected
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Ped
(@ped1969) reported
from
Bishopton, Scotland
@michaelt1967 @virginmedia We gave up, constant hassle with poor virgin wifi... fitted Nest wifi and turned our virgin Hub to Modem mode. Everything is brilliant now.
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Grejurn 🏴🇪🇺 B L M
(@_Grejurn) reported
from
Glasgow, Scotland
The @virginmedia tech support scammers are back! Apparently I have an unstable internet connection and am an "idiot woman" for saying there's a purple light on my router (modem mode)
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Douglas lindsay
(@Doug1tux1) reported
from
Glasgow, Scotland
@virginmedia you should tell your Indian call handlers who are cold calling old customers not to shout at them for not being with virgin media, it’s just rude.
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Mary Brogan
(@Diamondmarydoll) reported
from
Cambuslang, Scotland
@virginmedia And if you take a look at your help.section.....that's what I tried!!!!
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John Doh
(@lidlmix) reported
from
Glasgow, Scotland
@virginmedia hi, I just downloaded American Utopia and the sound was awful. Also, when I tried to sign up to the Virgin Store the text on the TV screen was really screwed up. Have you been having problems,?
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Ped
(@ped1969) reported
from
Bishopton, Scotland
@virginmedia no wifi for nearly 4hrs... tried to call but gave up after being on hold for 40 minutes... help.
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ians
(@ianster78) reported
from
Glasgow, Scotland
@virginmedia The lack of professionalism from your customer service team and also I’m looking to leave because yous can’t provide me with the service I am paying for but I need to pay to leave.
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James Johnstone
(@jayceejay55) reported
from
Dumbarton, Scotland
@virginmedia is it possible to get customer support, or am I expected to continue paying for a non service?
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Decdoc
(@Newlandsdoc) reported
from
Glasgow, Scotland
@virginmedia my internet is down was promised a virtual tech assessment last night but changed to 22/12 visit. I need access as work in NHS Primary Care ASAP
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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******-G©️🇬🇧🏴🇨🇭
(@Crikey_G) reported
@virginmedia Have just spoken to another advisor, thanks. Shame that the deals on your website for TV & Broadband aren't available to me because I already have broadband. Being an existing customer looking to take additional services, and being charged a premium for it. :(
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Emily Miller
(@EmilyMiller2212) reported
Have been waiting 3 months for Virgin Media wifi. Installation has been cancelled 4 times without warning. Have made a formal complaint and received no response. Could lose job – completely at a loss - please help @virginmedia @libertyglobal
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Ian Smith
(@1an5mith) reported
@virginmedia Your equally useless app wouldn’t let me sign on. It’s your bloody service, are you saying you don’t know about and outage in the Croydon (CR8 AREA) and if there is a fault you don’t know when it will be fixed. Given up on customer service have we, truly a 💩house company
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Chris Priestley
(@crispriestley) reported
@virginmedia But in case you can’t find that - your Twitter people gave me a wrong number for support after me saying you hide that number then your support said they’d send a new box - which they didn’t. Month later new support then sent a new box (no remote though)
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carolyn
(@carolyn42131974) reported
@virginmedia Strange how VM seems to think it is acceptable to have these constant issues. I don't have this problem with my Internet provider and they are cheaper. Talktalk are much better, reason I left VM is because the Internet kept going down
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Luisa Gottardo
(@luisagottardo1) reported
@virginmedia That doesn’t help. I need to know when it’s going to happen, and I cannot wait until 10 June!
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Dren Lubovci
(@DLubovci) reported
@virginmedia i tried visiting three different stores. Edmonton, Wood Green and Enfield. Are there any stores available for in-store help?
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Customer Service
(@vmbusinesshelp) reported
@neillhope @krystofereve @virginmedia Hello! Thank you for contacting Virgin Media Business. We are aware that there’s problem with our services effecting only Static IP customers. Our team’s working on it to resolve it as soon as possible. Apologies for any inconvenience.
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KMillsHD
(@KMillsHD) reported
@virginmedia Your tech support desk does not want to resolve my intermittent broadband! He is telling to separate my wi-fi signals to make it 2.4ghz and 5ghz two separate channels... My phone and broadband is disconnecting.
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ari 🌿
(@arianasinsides) reported
Literally why do @virginmedia even have customer service. Most pointless 4 weeks of interactions of my life