Virgin Media Outage Report in Thornliebank, East Renfrewshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Thornliebank, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thornliebank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Thornliebank, East Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Uddingston, Hamilton, Johnstone, Paisley, Dumbarton, Coatbridge, Bellshill, Erskine, Clydebank, Renfrew and East Kilbride.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Uddingston |
Internet | |
| Hamilton |
Internet | |
| Glasgow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Thornliebank, Scotland
Latest outage, problems and issue reports in Thornliebank and nearby locations:
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Martin R
(@MartinR16416014) reported
from
Cambuslang, Scotland
@virginmedia I’ve text the number , not sure what details im supposed to leave I might as well add that my internet signal is absolutely horrendous most of the time
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Yvonne McAnenay Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia eh area 28 starting to piss me off virgin I never had this with talk talk constant service problems get it sorted@bad weather or not fibre ffs
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Sue McCaffray
(@midge60) reported
from
Erskine, Scotland
@virginmedia Oh I wish. Ours is completely down. Lots of people in the town affected too. Fix time 3pm! #wfh #virginmediadown
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Andy Bryan
(@andybryan11) reported
from
Glasgow, Scotland
@virginmedia is the number 0800 052 1251 anything to do with you or was it a scammer? If so not a fan of being cold called to upgrade after only having the service for a few months
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Michael
(@MICKLE_M) reported
from
Mollinburn, Scotland
@virginmedia is there a problem with sky sports?
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Sue McCaffray
(@midge60) reported
from
Erskine, Scotland
1 hr 10 mins on the phone to @Virginmedia to fix my dreadful WiFi and they cut me off!
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Martin R
(@MartinR16416014) reported
from
Cambuslang, Scotland
@virginmedia Sick of calling and being Fobbed off . Got a text this morning telling me £140 is being taken again. Direct debit is getting cancelled this morning , what a joke of a service
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Sue McCaffray
(@midge60) reported
from
Erskine, Scotland
@Virginmedia so I just waited 40 mins trying to get thru to your support got thru and they cut me off! #WiFi
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@virginmedia Can someone call me regarding my account I have a complaint also that I will be looking to make
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Carla🏴👩👦🐱🧘♀️🏃🏽♀️⚽️🔴⚪️
(@KoolMamma) reported
from
Glasgow, Scotland
Is there an issue with WiFi in G69? @virginmedia
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BigBaz
(@barry206) reported
from
Kirkintilloch, Scotland
@virginmedia phones down G66
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Many of Horror
(@manyofhorror57) reported
from
Cambuslang, Scotland
@virginmedia Been trying to speak to someone regarding ongoing broadband service issues, constantly on hold for 35 minutes then disconnected. Can someone please contact to discuss? Thanks
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Yvonne McAnenay Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia It’s practically all the time internet problems i check the service status and bang we currently working to sort this ? So this is what I’m asking it’s all the time hasn’t happened when I was this talk talk
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Iqbal Bedi
(@IqbalSBedi) reported
from
Milngavie, Scotland
Virgin Media Outage. Can you confirm if G61 area is affected? @virginmedia
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A. Coates
(@aidanisjustme) reported
from
Hamilton, Scotland
@virginmedia Currenrly experiencing downed service on my WiFi connection. Deadlines to be met tonight. I find this to be a breach of contract with the service you are to provide. A lack of skill and care on the part or yourselves. 😡
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Yvonne McAnenay Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia Yes but this loss of service all the time is no good at all why is this ?
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Emma Robertson
(@DryBoak) reported
from
East Kilbride, Scotland
@virginmedia is there a simple way to order a replacement sim for someone... Their Sim service has been discontinued and no replacement sent in advance
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Yvonne McAnenay Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia sort it out again Virgin area 28 Glasgow problem
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ians
(@ianster78) reported
from
Glasgow, Scotland
Anybody else have constant problems with their #virginmedia WiFi
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Mary Sinclair
(@marysinclair5) reported
from
Glasgow, Scotland
@virginmedia Broadband service from @virginmedia has been appalling for the past couple of weeks, topped off with cancelling engineer due out today with no notification. #stayconnected ??? I don’t think so!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jojo
(@joannasutton14) reported
@virginmedia Well if someone doesn’t get in touch with her before the 30 days is over which isn’t long, she will be tied into another contract so can you assure me this will not happpen? Plus she is paying for a service she doesn’t use or want!
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🅼🅰🆁🅺 🅿🅸🅿🅴🆁
(@revbingo) reported
@timofnewbury I've been having a problem since yesterday in Bournemouth BH6. Line is flip flopping every minute or so between 100Mbps and 1Mbps. @virginmedia status says everything ok, hub reboot no help, and finding a way to talk to them these days seems hopeless :(
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Arvind
(@arvindd74) reported
@virginmedia So I've now given up....spent all day yesterday trying to sort this out...numerous hours wasted on hold. Will now cancel and go back to plusnet. Horrendously bad customer service
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mentalanna@aol.com
(@AnnavsAnna1) reported
@virginmedia C-291120787 Complaint number sent on the 29 Nov 2020
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Electra Morgan
(@ElectraMxx) reported
@virginmedia Virgin box is not working, I need a new one, it won’t turn on, second time I’ve rang regarding this
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nicky fisher
(@nicky_fisher) reported
@virginmedia pull a master stroke. They make their broadband **** and not fit for purpose. The clever bit is they make it near impossible to tell them it’s **** and not fit for purpose. Waiting times, mid morning, 1hr at least, just to tell them it doesn’t work. #virginmedia
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Jo Buckland
(@buckland_jo) reported
@virginmedia A V6 box was arranged to be sent to me over a week ago, the wrong box was sent. The lady I spoke to said she would need to raise a complaint so the correct box could be sent, this conversation was Monday morning.
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BIRD IS THE WORD
(@thy_bird) reported
@virginmedia Yes we've done all the checks, customer service have now said to us that the engineer on Tuesday has unplugged us from the green box and can't fix it till Saturday, therefore we'll be making a formal complaint for the lies and appalling service we have received.
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Matt Mäckenzie
(@Kenzooo0) reported
@virginmedia An engineer coming out to me on Monday when I can’t work and have no service is no good - I sat for hold for 3 hours last night trying to get some help! I am not texting a robot thanks - I would like someone to call me!
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Jamie
(@JamieD3vine) reported
@virginmedia I have already sent about 30 messages on the chat service but I am being totally ignored. Can u not make an exception in the interest of trying to keep an already pissed off customer getting to the point where he leaves Virgin