Virgin Media

Virgin Media Outage Report in Thornliebank, East Renfrewshire, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Thornliebank, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thornliebank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Thornliebank, East Renfrewshire, Scotland 04/18/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Thornliebank, East Renfrewshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Johnstone, Bellshill, Erskine, Paisley, Hamilton, Coatbridge, Renfrew, Dumbarton, East Kilbride, Newton Mearns, Uddingston and Clydebank.

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City Problem Type Report Time
United KingdomGlasgow Total Blackout
United KingdomJohnstone Wi-fi
United KingdomBellshill Wi-fi
United KingdomBellshill Internet
United KingdomGlasgow TV
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Thornliebank, Scotland

Latest outage, problems and issue reports in Thornliebank and nearby locations:

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @virginmedia Since last Friday I have spent over 4.5hrs in queues for your Teams with no avail. I’ve tried the community forum, live messages, you’re site (which is down) so this has been ongoing but with no resolve from you.

  • FelixMcM Felix McMahon (@FelixMcM) reported from Kirkintilloch, Scotland

    @virginmedia yet again my broadband is down. That’s 4 times in the last two weeks. Your service is making me want to change provider. This is pathetic

  • euankirkpatric1 Euankirkpatrick (@euankirkpatric1) reported from Glasgow, Scotland

    @virginmedia please can you help me with my 200 mb broadband it keeps crashing a lot and all most impossible to play online gaming on the verge of cutting it of and going with another supplier please help thanks

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @virginmedia 😴 just fix it

  • RTweetie5 🎾🍷Jacki Charles 📖🚲🍴🏃💃🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RTweetie5) reported from Glasgow, Scotland

    @virginmedia hi my Internet is down here in Springburn Glasgow I am a virgin customer

  • CalumLewsley 🍀Cal😎😝 (@CalumLewsley) reported from Glasgow, Scotland

    Anyone know a better wifi deal than virgin media as theres no point paying over 60quid a month for a ******* SHITE wifi signal keeps dropping

  • dgmackenzie_uk David MacKenzie (@dgmackenzie_uk) reported from Cambuslang, Scotland

    @virginmedia is there an email address I can report a problem. All services went down at 17.15 for last three evenings and I'm struggling to explain to call centre. Thanks.

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @Kevin38801124 @virginmedia They don’t care. Cancel and they’ll bill you for the remainder of your contract and do this til you give in and pay, even if the service is so appalling you’ve had to cancel. Even from their own site the amount of frustration is awful. And to direct an irate customer to that 🤯

  • weenixxx Nicola (@weenixxx) reported from Glasgow, Scotland

    @virginmedia your customer service agent has just hung up on me after you gave me terrible service and I asked to speak to a manager. Very very unhappy!!!

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    Still broadband issues in my area G4 @virginmedia This has not been sorted since Friday despite the message online that it was.

  • MICKLE_M MICHAEL (@MICKLE_M) reported from Mollinburn, Scotland

    @virginmedia wifi down again

  • fatshez Chris (@fatshez) reported from Glasgow, Scotland

    @virginmedia Done twice. Still no service.

  • graemeT2010 graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland

    Can you please is there a issue with WiFi 3.0 hub WiFi light is on and the arrows lights are flashing help @virginmedia

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @scottmaguire4 @Kevin38801124 @virginmedia I tried retentions previously but because I had 20months still in my contract (I’ve been with them 9yrs but apparently package changes mean new contract dates) they weren’t giving s ****.

  • weenixxx Nicola (@weenixxx) reported from Glasgow, Scotland

    @virginmedia You’ll have the recorded call. He hung up on me without resolution of notifying me

  • RossMcG91 Ross McGuinness (@RossMcG91) reported from Glasgow, Scotland

    @jackhimself @virginmedia Got same issue in Glasgow. Base light flashing green and TV box not picking up signal. Was fine an hour ago

  • welshref Paul Collier (@welshref) reported from Glasgow, Scotland

    Also, Virgin Media lost a long standing and loyal customer for their awful communication and lack of loyalty.

  • weenixxx Nicola (@weenixxx) reported from Glasgow, Scotland

    @virginmedia Still no further forward with this issue! Customer services just hung up on me!!! Terrible service from you!!!! @virginmedia Not recommended!!!

  • FelixMcM Felix McMahon (@FelixMcM) reported from Kirkintilloch, Scotland

    @virginmedia This happens every weekend. Sick to death of this service.

  • FelixMcM Felix McMahon (@FelixMcM) reported from Kirkintilloch, Scotland

    @virginmedia yet again your broadband is down in G66 2LS. Your service is a disgrace. I’m fed up complaining about it. I’m of to search deals on #sky

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • McLean0804 Allan McLean (@McLean0804) reported

    @virginmedia I understand that things happen but it’s now 3 hours it’s been down in Glasgow and errors coming up on TV and website has crashed and impossible to get through on phone. People need to know what the issue is and how long to resolve!

  • YChrismk chriskellett stroke survivor and brain haemorage (@YChrismk) reported

    @virginmedia Whatsoever problem?

  • basquildol Basquildol 💙 (@basquildol) reported

    @virginmedia what’s happening with the TV service?? No info or access to your web site and only saw comments on twitter? Thanks

  • laineyrun Elaine Rundell (@laineyrun) reported

    @virginmedia Still no acknowledgement from virgin media. Can’t email as internet is down too. I’ve had problems for several weeks and it’s getting worse instead of better.

  • Mikeo56977865 Mike O'Brien🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 #WalesCarersRegister (@Mikeo56977865) reported

    @Carer49 @virginmedia Just seen an article from the Mirror online saying Virgin media had an IT outage earlier today.

  • TheSlay Gary Slaymaker (@TheSlay) reported

    @TWRHQ @virginmedia It's a national blackout, apparently; and their website is down too. Hasn't affected web, Wi-Fi, or email here, so I can still work, thankfully.

  • dragon15a Avril (@dragon15a) reported

    @AzureSpark @virginmedia You’ll be paying handsomely for the service. I have some channels back but only the 💩 ones!! Are we going to get a full explanation Virgin and full service back?

  • simsyg gav 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@simsyg) reported

    @joheafield @9Naughtyboi6 @virginmedia Why would you have your monthly bill paid if its only down a few hours?

  • JohnSte80201923 John Steele (@JohnSte80201923) reported

    @virginmedia @TyrellLadyo The green box lying open to the elements at the top of moss close probably doesn’t help

  • KarmaUnc Pope Mullah (@KarmaUnc) reported

    @Seons_Le @virginmedia When you're paying for a service you're "entitled" to receive it and it's perfectly reasonable to complain when it's not working. If they were getting it for free you might have a point, but it's not free, so you don't.