Virgin Media Outage Report in Thornliebank, East Renfrewshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Thornliebank, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thornliebank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Thornliebank, East Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Coatbridge, Johnstone, Paisley, Bellshill, Hamilton, Uddingston, Dumbarton, Erskine and Renfrew.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Coatbridge |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Thornliebank, Scotland
Latest outage, problems and issue reports in Thornliebank and nearby locations:
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𝕮𝖍𝖊𝖗𝖞𝖑 𝕸𝖈𝖐𝖊𝖓𝖟𝖎𝖊
(@Cheryl_x) reported
from
Clydebank, Scotland
@virginmedia 30 minutes on hold and YOU HANG UP ON ME! What an absolute joke 😩
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ⓄⒷ 🏴
(@ayenaebotherpal) reported
from
Birkenshaw, Scotland
@virginmedia I’ve now resorted to. Connecting my tv to my mobile phone data in order to watch Netflix etc as the connection from you is so bad and cuts out every few minutes. Is anything being done about this? What we actually paying for?
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Fraz🍓🏴🇪🇺🎗
(@FraserWilson95) reported
from
Glasgow, Scotland
My @virginmedia internet service is now down for the third consecutive day in Glasgow and yet again I’m having to tether to my phone’s data to be able to work from home. This is woeful service when so many are working from home relying on their internet - get it sorted!!!
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thecontrarian
(@Larousse1968) reported
from
Glasgow, Scotland
@virginmedia can you tell me how to contact customer services please
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
@virginmedia another day another virgin outage. It's getting really annoying.
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Stephen
(@Websergeant) reported
from
Kilbarchan, Scotland
@virginmedia I’m having a real problem trying to swap a sim, the one you sent has been lost and the phone no longer receives calls or texts, I’m about mental trying to work this out online and on the automated phone system, can you help?
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
@virginmedia no broadband for the second day. No information or customer service. People have to work you know.
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@virginmedia Need help with my account now being charged more for the same services
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ⓄⒷ 🏴
(@ayenaebotherpal) reported
from
Birkenshaw, Scotland
So sick of @virginmedia and their stupid c130 error code. Constant. Absolute worst. And their **** WiFi. Useless.
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Stephen M
(@StephenMulholl) reported
from
Paisley, Scotland
@virginmedia - need some help and information re: moving house and the links on your site seem to be broken. Can you help? Phone lines seem to suggest calling is not the best idea right now...
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lisa buik
(@LBuik) reported
from
Glasgow, Scotland
@virginmedia how can I speak to someone I gave major issue with internet connection #maybetimetomove
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Adrienne
(@ya_diks) reported
from
Coatbridge, Scotland
@virginmedia can’t seem to get logged into my account on your website or app on both pc and mobile. It just keeps reloading the main page to login again
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Madeleine Black
(@madblack65) reported
from
Glasgow, Scotland
@Interestedpty @virginmedia Who should I change to that actually gives a good service? 🤔🤔
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TPAS Scotland
(@TPASScotland) reported
from
Erskine, Scotland
@georgelang @virginmedia Nothing unusual there then. Service is unreliable
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
Despite @virginmedia increasing it's prices they continue to disrespect customers. We have had no broadband for 2 whole days, no response. I have been on the their website asking for help to enable me to work during a pandemic, nothing helpful. One the phone for 45 mins and????
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Madeleine Black
(@madblack65) reported
from
Glasgow, Scotland
Unbelievablely poor customer service from @virginmedia Was waiting on phone for ages and spoke with me to be told my husband has to come home from work to deal with it!!! Day 2 no WiFi and I’m working from home and daughter finishing masters online 😤😤😤
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Yvonne McAnenay Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia area 28 no service how long until it’s up and running please
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
It appears @virginmedia can't communicate with it's customers. Perhaps @Ofcom and @BBCWatchdog would like to investigate how their inability to provide customer service is affecting customers ability to work during a pandemic.
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Stuart MacPherson
(@dirty_stu) reported
from
Paisley, Scotland
@virginmedia is there a problem with the internet in my area PA2, my internet connection has been cutting out all morning
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
@virginmedia ok virgin I have had no service all day, I can't get through to you. I need broadband for work what are you doing about this, your customer service is a shambles so far.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ofcom
(@Ofcom) reported
@CoffeeSellout @virginmedia Hi there, it's difficult to regulate the quality of customer service but we regularly publish information on the amount of complaints received against providers, which then adds further pressure on companies to provide a high level of service.
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HisonHouse
(@HisonHouse) reported
@MBdaytrading Times Newspaper. BT lost as much as 7 per cent of its value this morning on reports that Sky could soon strike a deal to invest in Virgin Media O2’s broadband network.
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Brian Roe
(@MrBrianRoe) reported
from
Royal Leamington Spa, England
@virginmedia your badly designed website keeps crashing and giving me a blank page. ( On a Year old MacBook Air). You'd think a billion dollar tech company would have a functional website? #fail.
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Persephone H #AmazonDiscriminates ☹
(@HenryPersephone) reported
@virginmedia Seems ok now. However, never going to hand out bank details and shouldn't be asked.
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🅼í🅲🅷🅴á🅻 🅵🅰🆁🆁🅴🅻🅻
(@isabelfarrell) reported
@virginmedia Internet is working fine and have no issues with speeds the problem is random drops in connection, they seem to happen tens of times a day now and have done for the last couple of months, it's more of an annoyance than anything else as each loss in connection lasts only seconds
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Liam
(@LiamDyfas) reported
@virginmedia Pretty pointless when the test won’t work due to the service being that slow. 177kbs on the previous test
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Freddie Watson
(@Freddiewatson24) reported
I’m actually sick and tired of @virginmedia and their AWFUL service and customer service. Why say you are doing something then still mess it up! 5 phone calls and it’s still messed up. Where’s the compensation? Just a oh sorry? Teach your staff correct!
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Rosie Wilby
(@rosiewilby) reported
@virginmedia The steps do not make sense. Is it the email password we need to change or the password to get into the whole of my Virgin media. Could someone please call me to help?
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Matchday Drinkers
(@BFCDrinkers) reported
@virginmedia A couple more weeks have passed as I assume has doing this to your service standards (timescales)? How much longer please - can you confirm a date it’s scheduled for.
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Paul Kelly
(@Pauly107ie) reported
Anyone know how to set the VirginMedia Hub 2.0 to Modem only mode?@VirginMediaIE support is over 1 hour wait time and their useless WhatsApp support is temporarily closed.