Virgin Media Outage Report in Thornliebank, East Renfrewshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Thornliebank, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thornliebank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Thornliebank, East Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Hamilton, Johnstone, Paisley, Bellshill, Renfrew, Dumbarton, Erskine, Coatbridge and Bishopton.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Hamilton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Thornliebank, Scotland
Latest outage, problems and issue reports in Thornliebank and nearby locations:
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@virginmedia wonder if you could help me got the WiFi 3.0 hub and the green WiFi light keeps flashing.
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Chris McDaid
(@chrismc1957) reported
from
Newton Mearns, Scotland
Ok @virginmedia I’ve had no email for 2 days. Was told it was a system outage but somehow my wife and son can access theirs. What’s going on!
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@virginmedia Have to say that the business service I ordered had been a joke since the day I ordered it. Slow speeds... Instead of 350mb.. days of no service at all.. just joined and will be leaving as soon as my contract ends.
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big sam
(@samboardman99) reported
from
Glasgow, Scotland
@virginmedia no pictures on my up stairs TVs. Tried customer service keep getting cut off..
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🏴David🏴
(@dtr1984) reported
from
Glasgow, Scotland
@virginmedia having major issues with my wifi , any reason for that to be the case
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
12:10 last night @virginmedia business broadband down again. Another modem reset this morning to sort. There had not been one week of stability with this garbage business service. Utter garbage is of course bring polite. #releasemeftomthiscontract
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Ross MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia Your automated service on the phone is diabolical. I want my broadband speed to be at what I am paying for, so please fix this asap.
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James Graham
(@thisis_jamesg) reported
from
Glasgow, Scotland
@virginmedia hey guys trying to get through but can’t and it seems your wee online chat is off as well. Anyone available to help. Thanks.
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Stu Paterson
(@stupac41) reported
from
Glasgow, Scotland
So @virginmedia internet doesn’t work all day, they don’t answer customer service calls or respond to complaint emails #farce #virginmedia
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Will 🇪🇺
(@squawkbox) reported
from
Glasgow, Scotland
@virginmedia As outlined in the original tweet, there is an issue with channel 624, France 24 English HD, the audio and video are not in sync. It is still ongoing. If you've access to it, watch the lips of the broadcaster and note they don't move in sync with the audio.
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@virginmedia Business account, and since day one is been an absolute disaster off things not working, hidden items on bills, etc. I'm out of this contract as soon as I can.
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big sam
(@samboardman99) reported
from
Glasgow, Scotland
@virginmedia what's wrong with your customer service...keep going through the process then getting cut off....disgusting services.
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I-Ren Ishii
(@Iren_Ishii84) reported
from
Cambuslang, Scotland
@virginmedia are useless try calling, can’t get through...try messaging wait 3 hrs, no response, then close for the day (but we’ll get back to you! *lie) awaiting another hour at present on their messaging service. Total JOKE #virginmedia #CustomerService
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Thomas Melrose
(@ThomasMelrose2) reported
from
Linwood, Scotland
@virginmedia No t.v or internet, V6 box gives error code C233 even though it says its connected to my wifi with a signal strength of 100%. Wifi light is solid green on the hub and stasis bar flashing green, any suggestions, tried rebooting both already
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@virginmedia I checked the link last night and it told me there where no broadband issues, however mines and others from the street where down. Seems to be back up and running now
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
Yasss...my @virginmedia wifi and tele has went down...top service guys 😂
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Sarah Coubrough 🤘🏽
(@xCOUBYx) reported
from
Barrhead, Scotland
Anyone else having issues with their premier sports with @virginmedia
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b
(@_obri3) reported
from
Glasgow, Scotland
@virginmedia I tried to sign with you but apparently the extra 300/400 metres was too much effort for the workers. so one block up my mum has fibre optic best broadband with you guys. But yeah no fibre optic just down the road.. Summerston area, around the schools. John Paul academy.
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Will 🇪🇺
(@squawkbox) reported
from
Glasgow, Scotland
@virginmedia It only happens with this channel, it doesn't happen with any other channel. The issue also affects a friend of mine that lives in Birmingham, so suggests an issue with the source. I have rebooted, same issue.
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Michael Martin
(@MickMart1972) reported
from
East Kilbride, Scotland
@virginmedia well that's you lost another customer. Shocking customer service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine Ham
(@CatherineMHam) reported
@virginmedia The customer advisor kept saying he couldn’t see all the information but did acknowledge someone may have ‘misheard’. Despite his assurance about 48hr reconnection we have still been text about collection of Virgin box etc. Please DM me to arrange a phone call to resolve.
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Paul D
(@RCZPaul) reported
@virginmedia Still, after all this time and you saying you have the equipment back, I am getting emails to the closed account (you closed it) letters to my old house, (you was notified I have moved) and now I have had to take my complaint to the regulator. Some good talking to you.
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bruh
(@32bitboof) reported
@mikeallder @virginmedia same problem here
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Rachel Smith
(@HotelRach) reported
@jerrijd @virginmedia Ours is still down :(
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🖤🤍🖤˜”*°•.˜”*°• Marie •°*”˜.•°*”˜🖤🤍🖤
(@Blue_eyes_Holty) reported
@virginmedia what’s the complaints department number ? Your customer services is absolutely shocking ! Put through to 8 different people then the last hangs up !!! All to close account! Absolutely disgusting service ! The fact I was thinking of staying
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hlord08
(@ponks1) reported
@virginmedia no phone signal on my mobile all morning . Can you advise please
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Steelboy and *Woke* 🇪🇺🇬🇧🇳🇱🏳️🌈🌍
(@steelboysteel) reported
@DrewLawDesign Virgin Media customer support.
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colin burke
(@twitburkie) reported
@virginmedia how do I report having NO land line phone service? Tests say no issues, when I phone the recording blathers on re broadband problem, before advising I've called re fault with TV? Then it suggests possible wait for an hour-maybe if I was sure of being correctly routed
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Rachel Smith
(@HotelRach) reported
@virginmedia Any news? Our postcode is EX4 3SP, I can’t register the issue online as we’re a business. Who can’t do any work at the moments with lots of disgruntled guests!
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camcatchthesehands
(@camiikazeee) reported
It’s literally the 21st century @virginmedia there is no excuse for your WiFi to be so bad pls grow up