Virgin Media Outage Report in Thornliebank, East Renfrewshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Thornliebank, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thornliebank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Thornliebank, East Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Renfrew, Bellshill, Dumbarton, Coatbridge, Clydebank, East Kilbride, Paisley, Hamilton, Johnstone, Bothwell and Erskine.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Thornliebank, Scotland
Latest outage, problems and issue reports in Thornliebank and nearby locations:
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Tony
(@macaroni1888) reported
from
Glasgow, Scotland
@virginmedia Our head office is now in its second day without Broadband, which is an utter disgrace. Please advise when service will be restored.
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Ross MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia Your automated service on the phone is diabolical. I want my broadband speed to be at what I am paying for, so please fix this asap.
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I-Ren Ishii
(@Iren_Ishii84) reported
from
Cambuslang, Scotland
@virginmedia are useless try calling, can’t get through...try messaging wait 3 hrs, no response, then close for the day (but we’ll get back to you! *lie) awaiting another hour at present on their messaging service. Total JOKE #virginmedia #CustomerService
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Thomas Melrose
(@ThomasMelrose2) reported
from
Linwood, Scotland
@virginmedia No t.v or internet, V6 box gives error code C233 even though it says its connected to my wifi with a signal strength of 100%. Wifi light is solid green on the hub and stasis bar flashing green, any suggestions, tried rebooting both already
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Stephen Fallon
(@sffallon1) reported
from
Hamilton, Scotland
@virginmedia Absolutely shocking broadband, don’t join Virgin media folks, I upgraded last month and WiFi signal is shocking , better of with old dialup 😡😡
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@virginmedia Business account, and since day one is been an absolute disaster off things not working, hidden items on bills, etc. I'm out of this contract as soon as I can.
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@virginmedia They put on the notes that I wanted to register a complaint but never registered it as a complaint...so there's no reference 😂😂😂
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🏴David🏴
(@dtr1984) reported
from
Glasgow, Scotland
@virginmedia having major issues with my wifi , any reason for that to be the case
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Bewildered Boy
(@bewilderedboy) reported
from
Glasgow, Scotland
Plan for today was to binge Mindhunter season 2 but thanks to @virginmedia for taking my broadband down that's not happening. Not happy
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Michael Martin
(@MickMart1972) reported
from
East Kilbride, Scotland
@virginmedia well that's you lost another customer. Shocking customer service.
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@CGhirl88 @virginmedia I can confirm there are hunners of better deals with much better customer service
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
12:10 last night @virginmedia business broadband down again. Another modem reset this morning to sort. There had not been one week of stability with this garbage business service. Utter garbage is of course bring polite. #releasemeftomthiscontract
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James Graham
(@thisis_jamesg) reported
from
Glasgow, Scotland
@virginmedia hey guys trying to get through but can’t and it seems your wee online chat is off as well. Anyone available to help. Thanks.
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@s04012008 @virginmedia **** sake that's some bill!!
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@virginmedia Have to say that the business service I ordered had been a joke since the day I ordered it. Slow speeds... Instead of 350mb.. days of no service at all.. just joined and will be leaving as soon as my contract ends.
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Stu Paterson
(@stupac41) reported
from
Glasgow, Scotland
So @virginmedia internet doesn’t work all day, they don’t answer customer service calls or respond to complaint emails #farce #virginmedia
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@virginmedia I'll ask for the reference if I get through again. The chap on the phone read the complaint back and it wasn't what I'd discussed
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@virginmedia Phoned the helpline like you said, guy told he'd transfer me to Customer Relations, who hung up...what you meant to do man 😂😂😂😂😂
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@CM26_B @Gastro_Celtic @virginmedia I actually don't even care at this point, I can cancel my contract in the next two days lol
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b
(@_obri3) reported
from
Glasgow, Scotland
@virginmedia I tried to sign with you but apparently the extra 300/400 metres was too much effort for the workers. so one block up my mum has fibre optic best broadband with you guys. But yeah no fibre optic just down the road.. Summerston area, around the schools. John Paul academy.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Clare Hollis
(@moosehead1984) reported
@virginmedia @virginhelp @natty_gilly We have been without internet for 3 weeks and every time I try to resolve the issue I get automated bots.
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Kevin Arthur #FBPE #FBSI SNP
(@Tumshie_Heid) reported
@virginmedia @Chi_Gaia I've been having similar issues for the last 2 weeks. You do know we have gigabyte internet available in Edinburgh provided by Vodafone don't you? You used to be good but not now.
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Flint Fredstone🏳️🌈🇿🇦 🇬🇧🎮
(@raining_bows) reported
@virginmedia I was kinda hoping there was another step before that? current gig1 customers can’t get a hub 5, only a replacement hub 4, so I don’t see the point if the problem will just stay the same, thanks anyway though, il wait till I can’t get a hub 5 and ask for that,
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Martin Brunt
(@MartinBrunt) reported
@virginmedia I called about a week ago, and was told it would be fixed by 2nd Sept. Which was bad enough!! Still not fixed and being told today about another 6 days. I called an hour ago to check if I was in contract and the CS rep was shocking, sounded like I was interrupting him!!
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Flint Fredstone🏳️🌈🇿🇦 🇬🇧🎮
(@raining_bows) reported
@virginmedia Aloha! it goes like this, internet stops working, hub light stay white, then after about 5 mins, turns off, flashes white and then after another 5 it comes back to life, 5 times in 2 days, I never have issues, all connections solid and rebooted, app says no issues
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Liz Blackledge
(@lizzieann1982) reported
@virginmedia Tried again today but got no where. You have overcharged me since May and every time I ring to resolve it I get promised it has been only to have the same issue the next month. Never been so stressed by a service provider. I just want this issue resolved and money returned
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Thomas Ian Banwell
(@ThomasIanBanwel) reported
@virginmedia Liverpool L7 area Broadband is still down and no eta but then thr date of a fix keeps being pushed back
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Just Me
(@BrushedBasil) reported
@virginmedia I've no idea if it's a fault exclusive to my home. Your advisors hang up. Supposedly an engineer is booked. Had no confirmation. Everyone repeats the same thing. "Try restarting", "click this link". We all do that before we call!!!
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Faith Neale
(@faithaneale) reported
@Mike_E_Neale @virginmedia @virginmedia will we be able to reimbursed for each day we have to travel into the office? For the mobile data we've had to use over the past week? For the amount we've been billed despite having no service?
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Salvatore Pugliese.
(@Sal_P_72) reported
Hay @virginmedia, can you please give everyone the option to just rent a new film on your demand service, instead of only buying it?