Virgin Media Outage Report in Thornliebank, East Renfrewshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Thornliebank, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thornliebank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Thornliebank, East Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Hamilton, Paisley, Erskine, Renfrew, Dumbarton, Bellshill, Bothwell, Coatbridge, Clydebank, East Kilbride and Johnstone.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Thornliebank, Scotland
Latest outage, problems and issue reports in Thornliebank and nearby locations:
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@ramfrancisuk @virginmedia That’s what I am thinking… they are placing a business package in a residential area… I’m giving them the option to just cancel everything and let me move on… but we’ll see what unfolds…
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debbie kelly
(@debsakawifey) reported
from
Glasgow, Scotland
@richardbranson Mr Branson, I pay for your virgin media services every month without fail, twice this month I have been without tv and wifi for more than 6hrs, this year alone it has went down on more than 3 occasions sort your company out, your quick to take the money from us
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@robmckenzieuk @ramfrancisuk Well…. I’m finding out the hard way that @virginmedia are extremely slow in getting me up and running with a new business installation. On to day three after install, with it not working…
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@ramfrancisuk @virginmedia It's the completed lack of information that starts to irritate me. If they expect me to pay £61 a month and out of that month not get 100% service then I'll not be happy in any shape or form.
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Marko
(@Markobhoy) reported
from
East Kilbride, Scotland
@terrychristian @SkyHelpTeam It is a pain in the arse, to be fair. We find Virgin seem to strangle bandwidth and slow the network down massively. Two sons, one on a PS4, other on an X Box. Causes major grief. Had Sky before with no issue, yet @virginmedia seems much worse. 😳
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@vmbusinesshelp @virginmedia New cable installed on Monday, still no service. Being told that they checked this with the internal team and advised that the national hit issue is still outstanding… I am seriously considering cancelling before this becomes even worse!!
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Johnny bhoy
(@kingkong1888) reported
from
Cambuslang, Scotland
@virginmedia sort yourself out ffs...over £100 a month yet it's gone down twice in the space of a week.. #virginmediajoke
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Chrisy
(@cmuir1611) reported
from
Kirkintilloch, Scotland
@MarcJWallace @virginmedia Aye it's stupid how it ends up being such a simple thing in the end. :@(8) is an understatement
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Decdoc
(@Newlandsdoc) reported
from
Glasgow, Scotland
@virginmedia Broadband service becoming a complete joke. Cutting out all the time. Impossible to get any work done. £100 a month 🤬
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MunsterBecks
(@Beckinder) reported
from
Coatbridge, Scotland
@virginmedia But it's not my fault you cannot transfer my service. Yet I'm being penalised for it
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Johnny bhoy
(@kingkong1888) reported
from
Cambuslang, Scotland
Ffs virgin media DOWN..
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Marko
(@Markobhoy) reported
from
East Kilbride, Scotland
@virginmedia Yeah, scanning fine. Showing a strong signal throughout the house. Must mean VM are choking the bandwidth.
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@ramfrancisuk @robmckenzieuk @virginmedia Well this is a new business install... The lack of why there is a problem is the infuriating part. More so, I've taken two days out of my holiday to be there for their install engineers.
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@ramfrancisuk @robmckenzieuk @virginmedia Even posting online, you get nothing back from them, unlike many other companies whose customer care team swoop in and help. Off this is the way the business users are handled....
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debbie kelly
(@debsakawifey) reported
from
Glasgow, Scotland
@virginmedia No because I've been told on a recorded message there is a issue if the screen is displaying (V53) in the middle of @BGT results aswell the 3rd time in 2months this has happened!!
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@virginmedia This is a new installation, and I was told the thing would be operation on Monday 10th after cable installed. I was then told, there is a system problem with Virgin… so I’m a week down the road and no further forward.. Frustrating with no details on why this is happening to me.
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@virginmedia Think you should give all the Virgin media customers free Pizza for having Tv problems !!! #UnwatchableTv
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Robert Inglis
(@ralf1972) reported
from
Glasgow, Scotland
@BSC_Tam @virginmedia @SkyUK My internet was always good,got worse recently,too many channels not working either,got free installation and set up with @SkyUK
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MunsterBecks
(@Beckinder) reported
from
Glasgow, Scotland
@virginmedia Virgin Media. I am moving house and cannot get Virgin and I've been told I need to lay a fee to leave even though you cannot provide the service
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@virginmedia Since changing to virgin Iv had problem after problem No tv services no WiFi 😂😂 I don’t know why I changed in the first place better of give £60 per month to a good cause instead !
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Beryl
(@Beryl11943965) reported
@virginmedia All lies from Virgin. I just want someone to check your side but only one guy checked mobile. Our system not checked your side. Told my sister on 25th he will arrange temp Internet to our system as external issue. Received nothing. Did what he told my sister we must do.
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Beryl
(@Beryl11943965) reported
@virginmedia I'm over it. Too stressed out now. Mobile suspended for no reason - no technician required to sort. All other down and says blocked. Can't get help on telephone. Been going on since 23rd. My sister was told there was external issue since 22nd. I'm told a fee diff stories
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Jason scargill
(@JasonScargill) reported
@virginmedia Yeah I've checked .. no problems as usual .. just a poor broadband provider I suppose
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Beryl
(@Beryl11943965) reported
@virginmedia Network access says blocked?????
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Tosin
(@TosinTweets) reported
@virginmedia Your engineers haven't attempted to replace the wall connection or potentially faulty hub. Would make sense for them to attempt that right? Is a forum chat to enlighten your engineer or show me how to fix a problem with virgin services? If virgin cannot fix it cancellation it is
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stewart bowie
(@stewartbowie4) reported
@virginmedia who do I contact to make a complaint? Was with bt for 6 years and not a single issue. Been with you guys for about a month and my WiFi losing connection at least 20-50 a day! So far I have been most unimpressed by how poor the WiFi is! Buffering all the time also!
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emma,
(@ema_neale) reported
@virginmedia We have spoken to them several times over the last week, and keep going around in circles. We are sick of being passed from person to person and back to the service bot, when they can't be bothered to deal with the issue truthfully or professionally.
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Kell
(@Kelltheblue) reported
@virginmedia Whole system down again - broadband, tv the lot and won’t be back up until 17.30 (your estimate) - sick of it now service is appallingly poor
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Beryl
(@Beryl11943965) reported
@virginmedia On the hub says network blocked then changes to allowed for seconds then blocked again.
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Beryl
(@Beryl11943965) reported
@Brittan36255937 @virginmedia @vaezil I was even told on Xmas day we must upgrade our service if I want an engineer out sooner. Told my sister engineer will be sent 28th, told me 30th??? No Internet, no landlines. Suspended mobile on Xmas day, our account shows no balance owing???? Staff had no empathy and no help