Virgin Media

Virgin Media Outage Report in Thornliebank, East Renfrewshire, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Thornliebank, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thornliebank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Thornliebank, East Renfrewshire, Scotland 03/04/2026 03:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Thornliebank, East Renfrewshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Hamilton, East Kilbride, Erskine, Johnstone, Bellshill, Bothwell, Blantyre, Strathaven, Dumbarton, Uddingston, Coatbridge and Paisley.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomHamilton Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Thornliebank, Scotland

Latest outage, problems and issue reports in Thornliebank and nearby locations:

  • H0raceWimp Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland

    @O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.

  • Bhoyalways11 Bhoyalways1 (@Bhoyalways11) reported from Glasgow, Scotland

    @virginmedia can sort the ******* wifi that you so overly charge for but some stupid reason I stick with you

  • harkz9 Michael Harkin (@harkz9) reported from Cambuslang, Scotland

    @virginmedia No. Still not working. My wife usually works from home. She has had 2 go elsewhere this morning which affects the school run later on. Any idea when service will resume?

  • stargavnise gavin (@stargavnise) reported from Paisley, Scotland

    @virginmedia hi, just had terrible experience with your whatsapp support. Will you accept a DM?

  • mickfiftyfive Mike (@mickfiftyfive) reported from Dumbarton, Scotland

    @virginmedia So channel's 1-5 are back up but all other channel's are still showing error cod (v53), whats the issue @virginmedia ???

  • jamboross Ross R MacLean (@jamboross) reported from East Kilbride, Scotland

    @virginmedia Why have you charged me £24.99 for a mobile SIM that I never asked for?

  • harkz9 Michael Harkin (@harkz9) reported from Cambuslang, Scotland

    @virginmedia The problem still not fixed. Have sat since Saturday night without WiFi. The problem was supposed 2 be fixed by 4p.m. Any update?

  • harkz9 Michael Harkin (@harkz9) reported from Cambuslang, Scotland

    @virginmedia Yet again 11:30p.m has been and gone. Still not working. Blatant lies. My wife is working from home and needs WiFi. Already had 2 take a days A/L due to this. Any update?

  • harkz9 Michael Harkin (@harkz9) reported from Cambuslang, Scotland

    @virginmedia OK thanks. Will phone up tomorrow and cancel account. 2 days without WiFi and I am paying full price for a service. Not your fault mate. Appreciate the help

  • FusionFabrics jackie fusion (@FusionFabrics) reported from Paisley, Scotland

    Come on @virginmedia no telly working, internet in and out. Three different error codes, support line stating All Busy Goodbye. What’s the story, answer appreciated soon please.

  • northseacrashes Joyce Gibson (@northseacrashes) reported from East Kilbride, Scotland

    @Country_Steve @virginmedia Just came on here to see if it was just me. Wifi seems to be okay at present but the TV isn’t working nor is service status on website. It must be a nationwide issue.

  • scottstafford87 Scott stafford (@scottstafford87) reported from Glasgow, Scotland

    @virginmedia 6 hrs later and still not working, absolute joke

  • 2009Ragdoll Ragdoll_2009💫🏁😽🦖 (@2009Ragdoll) reported from Glasgow, Scotland

    @virginmedia Seem to be having issues with Internet connection in G20 area of Glasgow. WFH so it's causing issues, any help welcome.

  • harkz9 Michael Harkin (@harkz9) reported from Cambuslang, Scotland

    @virginmedia Already done this. Automated message saying they expect the problem to be fixed by 4p.m. No good. Another day ruined. Disgraceful customer service. Can't speak to a human

  • SengaCummings4 Senga Cummings (@SengaCummings4) reported from Paisley, Scotland

    @virginmedia come on virgin media still no service at all in Paisley, Scotland 15:27 hours what’s going on ?

  • maverickMMI maverick (@maverickMMI) reported from Glasgow, Scotland

    @virginmedia I got a new box replaced yesterday am by your engineer. It was saying there is a c1020 error. Your engineer said every new installation is being affected because of a registration outage but would be fixed last night. Same problem this morning. Any updates?

  • GiggsyBlantyre Alan Martin Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland

    Is anyones @virginmedia telly not working? In G72 specifically. Can’t contact them via phone, and when I try to use the service status tool, it’s unavailable.

  • HotspurHurly61 HotspurHurly61 🤍💙⚽⚽❤️💛 (Sean Hurl; Legacy Fan) (@HotspurHurly61) reported from Paisley, Scotland

    No @virginmedia I don't want to ring back later when my TiVo box is not connecting and I have no service #AnswerThePhone at premium rate 0345 costs😡😡

  • saifulfazli Saiful Ramli (@saifulfazli) reported from Glasgow, Scotland

    @TalkTalk internet down again. More talk less action. @virginmedia please contact me ASAP.

  • Bhoyalways11 Bhoyalways1 (@Bhoyalways11) reported from Milngavie, Scotland

    @virginmedia Delayed reply is great customer service by couple days, its fine now but issue was days ago with silence from virgin

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • matthews28 Joe M (@matthews28) reported

    @virginmedia WiFi is down again! Please fix it quickly this time. 😭😭

  • vmbusinesshelp Customer Service (@vmbusinesshelp) reported

    @StuartAParker @vmbusiness Hello, thanks for getting in touch, sorry to hear this. Please can you give the customer care team a call to discuss this. They can be reached on this number: 0800 052 0800

  • REDWINE2212 Karen Pedley (@REDWINE2212) reported

    @virginmedia Yes, shocking customer service, so pleased to have closed our account.

  • vmbusinesshelp Customer Service (@vmbusinesshelp) reported

    @drumastersmusic @vmbusiness Hello, thanks for getting in touch, sorry to hear this. Please can you give the customer care team a call to discuss this. They can be reached on this number: 0800 052 0800

  • Sharichantel Shari ✨💙 (@Sharichantel) reported

    ah?! ****** technology, ****** Internet!? **** you @Microsoft @Apple and a huge **** you to @virginmedia

  • sarahbloomers Sarah McDonnell (@sarahbloomers) reported

    @virginmedia Yes we will be raising a complaint but it doesn’t help to resolve the matter we now have. No one seems able to help. No internet for two weeks is totally unacceptable and none of this is our fault.

  • ElitaAuto ElitaAuto (@ElitaAuto) reported

    @virginmedia so it looks like the problem can't be sorted out - my broadband is M500 Fibre and at the moment PING 31 Download Mbps 22.10 Upload Mbps 0.00 ridiculous

  • Scotlongirl1 Kirstin R (@Scotlongirl1) reported

    @virginmedia It is not frustration, it is wrong. No other company keeps money that has been taken for a service someone is no longer receiving for that length of time. Oh and not to mention the hassling for the return of equipment when I was told I did not need to return it.

  • katatini Katatini (@katatini) reported

    @virginmedia I switched to you in the hope of a more reliable service - our area internet had been down since Friday! What’s going on! London- SW11! Please help!

  • vmbusinesshelp Customer Service (@vmbusinesshelp) reported

    @StuartAParker @vmbusiness Hello, thanks for getting in touch, sorry to hear this. Please can you give the customer care team a call to discuss this. They can be reached on this number: 0800 052 0800