Virgin Media Outage Report in Thornliebank, East Renfrewshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Thornliebank, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thornliebank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Thornliebank, East Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Clydebank, Coatbridge, Hamilton, East Kilbride, Erskine, Johnstone, Bothwell, Blantyre, Strathaven, Dumbarton and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Glasgow |
Total Blackout | |
| Glasgow |
Wi-fi | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Thornliebank, Scotland
Latest outage, problems and issue reports in Thornliebank and nearby locations:
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Diane Mckay
(@weekaiso) reported
from
Glasgow, Scotland
@virginmedia Signal drops every day even got a signal extender to boost the service throughout the house still no joy signal terrible
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B. David Hogg
(@bdavidhogg) reported
from
East Kilbride, Scotland
@virginmedia Turns out there’s not an outage in the area. The struggle continues...
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Diane Mckay
(@weekaiso) reported
from
Inchinnan, Scotland
@virginmedia I was told I could get a better deal for £100 as I'm paying 144.99 way to much for the package I have utterly disappointed as I have been a customer for over 15 years
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Joe Lappin
(@joebhoy08) reported
from
Cambuslang, Scotland
Hi @virginmedia after getting no where yesterday on the phone and on here Iv been given a great deal by @TalkTalk terrible customer service.
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Scott Garrett
(@garrett_golf) reported
from
Glasgow, Scotland
@virginmedia been trying to get through to customer service for 3days now..... left on hold for at least 10 minutes every time I try #horrificservice #totaljoke #chargeafortune #answeryourcustomerscalls🤮🤮🤮
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Diane Mckay
(@weekaiso) reported
from
Inchinnan, Scotland
@virginmedia Just spent 90 min on the phone technician took 20 min to fix internet signal so will see how long that lasts he was very helpful then put me through to get a better deal on my package and was on hold for 70 min unbelievable and still no answer time to move on 😡
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JOHN C
(@decostop) reported
from
Glasgow, Scotland
@chateauxwindy @LadyCatHT @SkyHelpTeam @Ofcom I now pay for a landline with @virginmedia because it would be more expensive to have broadband only 🤔 I have never used the landline, there is no phone plugged into it, no idea even what my number is.
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia And I have already used the scanning service about 6 weeks or so ago . TV is directly wored to router and has no broad band connection either
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia Now I still have no broadband and am waiting on a call back but I am sorry your customer service is not good
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Tom Watson
(@TomWatson1971) reported
from
Glasgow, Scotland
@joelycett Used the text chat service of @virginmedia once. Response after 3 days waiting was to call their helpline. Only got through on the 4th attempt on the helpline, after first 3 attempts disconnected after an hour on hold. 😁😅
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B. David Hogg
(@bdavidhogg) reported
from
East Kilbride, Scotland
Spent the past few days trying to fix my @virginmedia WiFi, and after jumping through all the hoops, still nothing :(
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia Still no internet @virginmedia . Website not says no issues again anyone else in Glasgow having problems with virgin media
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Paulo Italiano
(@jockdj83) reported
from
Clydebank, Scotland
@virginmedia Additionally all I'm trying to do is cancel my broadband service.
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Joe Lappin
(@joebhoy08) reported
from
Glasgow, Scotland
@virginmedia I have tried 4 times to cancel my subscription today funny enough I keep getting cut off when I mention cancel.
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🏴David🏴
(@dtr1984) reported
from
Glasgow, Scotland
@virginmedia wifi and tv down AGAIN , pay a fortune and theres always some sort of issue with it
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia I did my maximum number of system checks yesterday and your operator did it too . Today when I first did there were problems identified and there are 2 ongoing issues with TV but no better and no information tonight
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia I have also tried the chat service . That was truly useless . Operators with set answers and no ability to deviate from the set answers
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia Still no internet and of course no call back that was promised . Your app now at least admitting there is an issue and saying will be fixed later today . I can only wait and see
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Ross MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia I've had enough of this shite. Internet keeps switching itself off all the time. This is a disaster and NOT worth the £60 you are charging me for it. Sort it out or I am leaving. Your customer service is a joke, not even contacted me directly with an apology!!!
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Jennifer Kiernan
(@lellifer) reported
from
Milngavie, Scotland
So frustrated with @virginmedia another 16 minutes on hold for someone to hang up on me without giving me a second to respond to them. Not only incredibly rude but seriously getting on my wick. Next call will be to cancellations
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ahmed
(@ahmed81778152) reported
@virginmedia Today I cancel my contact I order new sky sim card
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Lauren Towers
(@100voicess) reported
@virginmedia leaving people sat on chat when they're already upset about your ridiculous pricing is not the best way to retain a customer, assuming your agent has gone on lunch?
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Danny Walker
(@Wa72279508Danny) reported
@virginmedia What a **** company virgin is. Still trying to harass me for money even though I’ve never had a service. Good luck to anyone signing up with this lot
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Farooq
(@Bo552023) reported
@virginmedia Well, that's all good for you to say that it doesn't make a difference, but my experience tells otherwise. When customer service advisors give false names, one has to question their professionalism. Thank you for your time.
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Ian Muirhead
(@ian_muirhead) reported
Going through the usual farce with @virginmedia now my broadband contract has ended. Taking hours to speak to anyone on the chat, then getting terrible offers that are far more expensive than published "new customer" deals. How exactly do they expect to keep you doing that?!
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Hervé Gengler
(@HerveGengler) reported
@Matthewmarkey @virginmedia Thanks Matt 👍 I had a horrible experience with BT and packet loss that made online gaming impossible 😔
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Adam Brooks
(@AdamMJBrooks) reported
@virginmedia #virginmedia Whatsapp help is the most appalling customer service experience I have ever had. Over 24 hours, losing connection and having to restart. Not reading my messages properly. Hopeless!
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Lee Brooks
(@leemathewbrooks) reported
@virginmedia I've paid *again* this morning and still have no services. What on earth is going on? Speaking to someone on Live Chat who has no idea and is asking me to email addresses that don't even exist so could someone please jump on this and help?!
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Ian Muirhead
(@ian_muirhead) reported
@virginmedia Yeah, but you won't though. You're just some *** paid to answer social media posts in a positive manner so it looks like Virgin actually have some customer service. I respect you for that! But it's unlikely that you can actually engage or influence anything about my issue really!
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Michael Beck
(@Michael40145307) reported
@virginmedia Just off a call to Coco in the pre-installation team. Despite me asking him multiple times to cancel all services, he hung up on me as I wouldn't let him "educate me" as he so condescendingly put it. You don't half employ some imbeciles.