Virgin Media Outage Report in Thornliebank, East Renfrewshire, Scotland
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Thornliebank, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thornliebank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Thornliebank, East Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Paisley, Hamilton, Bellshill, Strathaven, East Kilbride, Erskine, Dumbarton, Johnstone, Coatbridge, Renfrew, Newton Mearns and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
||
| Glasgow |
Wi-fi | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Thornliebank, Scotland
Latest outage, problems and issue reports in Thornliebank and nearby locations:
-
RonnieM
(@RonnieM87485) reported
from
Glasgow, Scotland
@debbievee25 @Lord_Carson12 @virginmedia I'm in Balornock, no issues here.
-
Carole Paton
(@CarolePaton) reported
from
Renfrew, Scotland
@virginmedia Still waiting for a response. Customer service is an absolute joke.
-
CaseyBlackett
(@CaseyBlackett1) reported
from
Cambuslang, Scotland
Virgin media internet is a piece of ****
-
Martin R
(@MartinR16416014) reported
from
Cambuslang, Scotland
@virginmedia Seriously ?? - The same number I’ve called many times and never had it resolved ? - brilliant as always. I don’t have a spare 2 hours to get passed about you’re departments and still not have it resolved !
-
Yvonne McAnenay Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia why my service area 28 Scotland not@🤬 working AGAIN get it SORTED
-
Carla🏴👩👦🐱🧘♀️🏃🏽♀️⚽️🔴⚪️
(@KoolMamma) reported
from
Glasgow, Scotland
Hi @virginmedia any response yet please to my tweet yesterday re poor internet speed? #wifi #internet
-
Kammy Singh
(@kammysingh74) reported
from
Coatbridge, Scotland
@virginmedia It absolutely shocking that we have to wait nearly a week for an engineer to come out because we have no service at all. In the meantime, I cannot work from home which leads to us as a family losing money especially in the current climate...
-
Carla🏴👩👦🐱🧘♀️🏃🏽♀️⚽️🔴⚪️
(@KoolMamma) reported
from
Glasgow, Scotland
@virginmedia Still having constant issues with it I’m afraid.....
-
Andy Bryan
(@andybryan11) reported
from
Glasgow, Scotland
@virginmedia is there an issue with the TV GO app? Had an error message last 2 days?
-
Martin R
(@MartinR16416014) reported
from
Cambuslang, Scotland
@virginmedia Same as always . Overcharged for a service I’ve cancelled since March
-
Martin R
(@MartinR16416014) reported
from
Cambuslang, Scotland
@virginmedia I called in March to cancel all but my broadband . Having checked my account a month or so ago I realised I was still being charged the full amount . I discussed this with you’re team for hours and had been informed they could see on the system it had been cancelled and
-
Carole Paton
(@CarolePaton) reported
from
Renfrew, Scotland
@virginmedia how do I speak to a human? We have a wifi blackspot. None of your recorded message options help. I need to speak to an actual person.
-
Ian Rae
(@IanRae64) reported
from
Cambuslang, Scotland
@virginmedia Thanks for your response Can I please get a credit on my bill? I am not getting the service I paid for
-
Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia Ah I think I see my issue. It’s the M50 broadband package so I think 54 mbps is about average
-
OG Nasty
(@thenewpenny) reported
from
Renfrew, Scotland
@virginmedia pls advise how I cancel my TV & broadband contract. The website and helpline are not providing any support.
-
Carole Paton
(@CarolePaton) reported
from
Renfrew, Scotland
@virginmedia still looking to speak to a human about the wifi blackspot in my home. Your App doesn’t work and pre recorded options are not relevant. Please advise or I cancel direct debit.
-
Scott Cowan
(@ScottCowan5) reported
from
Glasgow, Scotland
@virginmedia I phoned up on the 15th of September and said I wanted my contract stopped after it ends, which is tomorrow. How is that not cancelling?! I was told I would need to call on the 9th or 10th to cancel my contract, so I phoned today. I'm guessing the calls are all recorded?!
-
Mhairi Crolla
(@mhairic88) reported
from
Cambuslang, Scotland
@virginmedia hi is there a problem with sound. Half my channels dont have sound.
-
Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia There are no issues in my area and the tests found no faults. How do I do a hard wired test, do I need to connect a laptop somehow? Thanks
-
Scott Cowan
(@ScottCowan5) reported
from
Glasgow, Scotland
@virginmedia The agent over the phone checked with the support team, who advised that because the notes apparently say I didn't ask for a disconnection (I did) then the 30 days has to start from today. I am not paying up to the 9th of November as after Monday I will not be using the service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Deepak Pillay
(@deepak_pillay) reported
@virginmedia No issues, but still getting 20 to 30mb...
-
Nicola Barker
(@NicolaRolph) reported
Customer service from @virginmedia has been the worst I’ve ever experienced. It shouldn’t be this hard to correct an issue they have caused
-
Dr Emily Crick
(@cricklet) reported
Trying to leave @virginmedia due to massive price rise but it seems impossible. Can't get through on phone and only other option is snail mail! Appalling customer service!!
-
Joanna D. Foss
(@moneyezcommerce) reported
@virginmedia Service was disconnected on 19th February 2022. We are still waiting for reimbursement of £20.70 which was taken from our account on 15th March 2022. We called Virgin on: 21st Feb, 24th Feb and 25th March 2022. First call lasted: 6min17s, second: 36min4s, the last one: 38m27s
-
Jimberoo
(@c455ius1) reported
@virginmedia been a customer for over 15 years, spoke to agent to try and get my bill down from over £100. Best the agent could do was free view (emphasis on free) and broadband for £56 so basically broadband for £56 a month. Need to start looking for another suppler.
-
Deepak Pillay
(@deepak_pillay) reported
@virginmedia Hi, thanks for your reply. It's been like this since April 1st when switching to an "improved" 200mb package. I have done all recommended checks and called all recommended numbers but no communication has been made to me in terms of reimbursement and fix status.
-
Luke
(@IsoViz) reported
@virginmedia Internets still down
-
Dr Emily Crick
(@cricklet) reported
@virginmedia I don't seem to be able to call that number. I just want to talk to a person to tell you that I am leaving your service.
-
Abubakar Gora
(@AbubakarGora5) reported
@virginmedia absolutely disgusting customer service my call was disconnected twice after bueng in queue for over an hour on both occasions, 3rd attempt agent took my account number then disconnected the call
-
Steve
(@Steviemy89) reported
@virginmedia is there currently internet issues in the tw1 area, if so how long until it's rectified?