Virgin Media

Virgin Media Outage Report in Coatbridge, North Lanarkshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Coatbridge come from postal codes ML5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Coatbridge, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coatbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Coatbridge, North Lanarkshire, Scotland 03/18/2025 08:45

March 18: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Coatbridge, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Uddingston, Hamilton, Larbert, Cumbernauld, Coatbridge, Bellshill, Bonnybridge, Motherwell, Airdrie, Denny, Wishaw, Larkhall and Grangemouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomFalkirk Total Blackout
United KingdomFalkirk Total Blackout
United KingdomUddingston Internet
United KingdomHamilton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Coatbridge, Scotland

Latest outage, problems and issue reports in Coatbridge and nearby locations:

  • Coops_71 Elenita (@Coops_71) reported from Thornliebank, Scotland

    @virginmedia I’ve waited 12 hours and still have the same issue

  • nuttynanaannie Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia For the past 5 days I've had limited Tivo use and no access to apos at all in Ml15hd also no Internet 90%of the time. Virgins site says they're working in my area to fix this by 20th October. So will I get a reduction on bill for a week of no service.

  • csersrule Vero Walters (she/elle) (@csersrule) reported from Milngavie, Scotland

    So this is new- I spoke with a CSR @virginmedia in Scotland. I struggled with her accent & she got irritated with me & snarled "Do you even understand English?" I mean, I have a few degrees issued from Canadian universities... maybe they felt bad for me?

  • CrawfordMilne Crawford Milne (@CrawfordMilne) reported from Glasgow, Scotland

    So @virginmedia won't send out a technician because the signal coming into my house is fine - even though I keep telling them it's a problem with the WiFi from the router. I was offered a technician at a cost of £25 !! Absolutely disgraceful customer 'service'.

  • Coops_71 Elenita (@Coops_71) reported from Thornliebank, Scotland

    @virginmedia I sent an email at 10.51 this morning which was delivered without any issues.

  • scottstafford87 Scott stafford (@scottstafford87) reported from Glasgow, Scotland

    @virginmedia It’s connected to the network

  • nuttynanaannie Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia Hi, it's been like this since last Thursday. Our Tivo box is constantly flashing and apps don't work as we have no Internet probably. Internet not worked since then. Its a real issue as we need Internet to work.

  • Coops_71 Elenita (@Coops_71) reported from Thornliebank, Scotland

    @virginmedia is there a problem with email all of a sudden? It was working this morning and now when I try to send an email from Outlook or on my iPhone, I’m told my password is wrong and when I try to log onto webmail I’m told I have no password.

  • lucken_fiddler Mhairi Phillipson 💙 (@lucken_fiddler) reported from Glasgow, Scotland

    @virginmedia I have had no broadband in G75 8 area of East Kilbride since 10.30pm on 3/11. We've had 4 rolling fix times which now says 14.15 today. tried your WhatsApp - told you are not taking anymore fault reports. Can you give honest fix time please?

  • nuttynanaannie Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia OK. That's fine . Every time I service check my broadband it tells me there's a fault in my area and its being investigated and to come back in 24 hours and it will be looked into but when I do this it just gives the same response . Its very confusing. And not very helpful at.

  • nuttynanaannie Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia Thanks. I'll try that. When I do a status check it flags Tivo right away but shows no issues with broadband or phone when I then run a broadband check it says there's an intermittent fault in my area. !

  • nuttynanaannie Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia Hi, thank you for replying. I can't see where to register. I did another service check and it says an intermittent service fault is affecting my area. But gives no guidance/option to register for loss of service. Guidance please.

  • seawxy rach ✨ (@seawxy) reported from Motherwell, Scotland

    been trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of my house 🖕🏽

  • FrancescaDocher Francesca Docherty (@FrancescaDocher) reported from Overtown, Scotland

    @virginmedia you are not very good at keeping your side of the contract but you expect regular FULL payment for INCOMPLETE SERVICE AND EQUIPMENT. Your customer service need more training on how to complete work orders and deliver the proper equipment.

  • seawxy rach ✨ (@seawxy) reported from Motherwell, Scotland

    been trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of house 🖕🏽

  • DegsyScott Derek Scott (@DegsyScott) reported from Grangemouth, Scotland

    @benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent

  • wolfofwhickham wolfofwhickham (@wolfofwhickham) reported from Glasgow, Scotland

    @virginmedia are you going to answer any of my complaints???? It's been weeks How can you keep getting my bill wrong ? Spoke to your agents many times .... Poor poor service ..... #poorservice #badservice #bad

  • Beverley1886 Bev, just Bev….. (@Beverley1886) reported from Wishaw, Scotland

    what on earth is going on with your service of both mobile and broadband! Substandard, constantly having connection issues with both!! Not only our household either, common issue with @virginmedia

  • F_Dev1888 FD (@F_Dev1888) reported from Falkirk, Scotland

    @virginmedia They said credit will be applied but can’t do it just now as the system is down. 🤔 @Ofcom

  • AndrewTOG Andrew Bradley (@AndrewTOG) reported from Glasgow, Scotland

    Well no @F1 the. Thanks to @virginmedia failing and not connecting. No customer support open and no response online… what dark age company is this ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnAllum16 JAllum (@JohnAllum16) reported

    @virginmedia Is everything down this morning ? The one big worry about landlines going to voip has materialised, no phone service 🙄

  • hypercrypt Klaus-Peter Dudas (@hypercrypt) reported

    @edwardrussell @virginmedia That would require someone to use some initiative. From dealing with customer support in the past, that’s not a thing at @virginmedia

  • mlarman Mat Larman (@mlarman) reported

    How can @virginmedia be down for the whole country??

  • Miikkeed Mike (@Miikkeed) reported

    @virginmedia think the internet is broken.. this is happening a lot recently

  • nonnymouse2022 Nonny Mouse (@nonnymouse2022) reported

    Guess I'm not working from home today! #virginmedia

  • chloeivyroseseo Chloe Ivy Rose (@chloeivyroseseo) reported

    Godspeed to everyone else attempting to work remotely with a total #VirginMedia outage 🫡

  • patiwloczewska Pati Wloczewska (@patiwloczewska) reported

    Abroad right now, and I have no service. I'm with @virginmedia and from what I'm reading here on Twitter it's a national outage? Any idea when it might be back? It seems like it's been going on for hours now.

  • nlovell99 Neil (@nlovell99) reported

    @edwardrussell @virginmedia Down in Exeter, Devon. I can access Facebook, and my emails (Gmail). Some websites load eg BBC News, others don't. As others have experienced can't use mobile data to access their status page. This fuxks up my working from home. Thanks @virginmedia

  • colinrobbins Colin Robbins (@colinrobbins) reported

    Widespread #virginmedia down, including their own website. Suggests a DNS issue. @virginmedia - can you login using (non-virgin) mobile and send a status tweet please.

  • robpw2 Rob Gilbert-Warsop (@robpw2) reported

    The problem with this outage is that tv is controlled by the internet so i can’t even watch paint dry #virginmedia