Virgin Media

Virgin Media Outage Report in Coatbridge, North Lanarkshire, Scotland

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The latest reports from users having issues in Coatbridge come from postal codes ML5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Coatbridge, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coatbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Coatbridge, North Lanarkshire, Scotland 05/29/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Coatbridge, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Denny, Cumbernauld, Bellshill, Bonnybridge, Hamilton, Airdrie, Larbert, Carluke, Coatbridge, Falkirk, Grangemouth and East Kilbride.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomMotherwell TV
United KingdomGlasgow Wi-fi
United KingdomDenny Internet
United KingdomGlasgow TV

Community Discussion

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Virgin Media Issues Reports Near Coatbridge, Scotland

Latest outage, problems and issue reports in Coatbridge and nearby locations:

  • Nova_Trance NovaTrance - Trapped in Space and Chronic Pain (@Nova_Trance) reported from Cumbernauld, Scotland

    Still not had a reply from @virginmedia and I'm still having connection drops. This is still affecting my work. Its been a week now. Can you confirm if there's an area outage or something.

  • XRachelRoss Rachel ♥ (@XRachelRoss) reported from Kirkintilloch, Scotland

    Been trying to sort my @virginmedia bill since November. Raised a complaint and spent hours on the phone. 4 agents have told me everything’s fixed. Just received another bill and it’s more than double it should be. Why can’t they get this right?!

  • ragazzoscot Gary Robinson 🇧🇬🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@ragazzoscot) reported from Coatbridge, Scotland

    Help @virginmedia! Trying to reset my account password and stuck in a password reset loop - keep getting taken back to first page of reset process.

  • paulyboy1888 Paul Craig (@paulyboy1888) reported from Glasgow, Scotland

    @virginmedia is terrible, on demand and catch up down in my area since yesterday and told online it will be fixed by the 8th, if it’s not that it’s the broadband, definitely leaving when my contract finishes, don’t even get my broadband speed and I’m on 200mb😡

  • CathyQuinn13 Cathy Quinn (@CathyQuinn13) reported from Cumbernauld, Scotland

    @virginmedia My husband has been on phone for 90 minutes trying to close an account following a bereavement. He could not get anyone who could actually help him. Absolutely shocking service Virgin Media !!!

  • Haggischaser Gary Ivady (@Haggischaser) reported from Falkirk, Scotland

    @virginmedia I’ve just had a phone all from a call centre stating it was from virgin media. They were saying that I’m having issues with my internet speed and needed to turn on a computer or device to check my speeds. Is this something that your tech division door is it spam?

  • bigverne2000 Alistair Macqueen (@bigverne2000) reported from Milngavie, Scotland

    @virginmedia Hi, eventually after over an hour of holding(for the third time) got though to someone who asked me to go through everything again for a third time. After 20 minutes of language difficulties got them to agree to send an engineer to my house in Wednesday to try and sort issues

  • GaryMiller87 Gary Miller (@GaryMiller87) reported from Thornliebank, Scotland

    @virginmedia I have the complaint reference yeah, they initially responded then ignored all other comms thereafter. Should I DM the ref?

  • marcmcb11 Marc (@marcmcb11) reported from Glasgow, Scotland

    @the_pieface @virginmedia Been with them a year now and only recently had problems don’t know if they are maybe upgrading a lot at the Moment or not?

  • jacklaffey Jack Laffey (@jacklaffey) reported from Glasgow, Scotland

    @virginmedia Oh gosh Are you retarded? I wont be checking outages Get Acc. 327223503 switched back on as per your email dated 26/02/21 with quoted payment ref 327223503001 Your actions have resulted in me having to break lockdown to access WiFi for my work & homeschooling Return my service

  • N_febfWESTLIFEx NicolaFayxo (@N_febfWESTLIFEx) reported from East Kilbride, Scotland

    @virginmedia you’ve got the worst customer service team I’ve ever known. Sick to the back teeth of being hung up on ‘WHILE ON HOLD’

  • N_febfWESTLIFEx NicolaFayxo (@N_febfWESTLIFEx) reported from East Kilbride, Scotland

    @virginmedia easily the worst customer service team I’ve ever dealt with.

  • petewhelan Pete Whelan (@petewhelan) reported from Glasgow, Scotland

    @virginmedia can you help. I’m working away with a colleague and you’ve cut off his SIM card ahead of his new handset being delivered. He’s therefore got no phone for the next 48 hours. Anything you can do to reconnect him?

  • SUSANLAING2 SUSAN LAING 🕸 (@SUSANLAING2) reported from East Kilbride, Scotland

    Hey @virginmedia @alexa99 @AmazonUK is there an issue with any of you or all of you? Intermittent broadband and my echo will not connect?

  • chris_mcbain Chris McBain (@chris_mcbain) reported from Glasgow, Scotland

    @virginmedia your customer support phone line is an absolute disgrace. Issues with our broadband... an automated message isn’t going to resolve. All you offer is an automated message then hang up.

  • Silverwidow84 Tommy Ross (@Silverwidow84) reported from Cambuslang, Scotland

    @virginmedia Can I please have it explained why, when my cost goes up, my service level goes down? 3 days running I’ve had highly unreliable internet, which isn’t great when working from home.

  • nosrepat Lyn Paterson (@nosrepat) reported from Glasgow, Scotland

    @virginmedia email not working yet again. Awful company, awful service.

  • jacklaffey Jack Laffey (@jacklaffey) reported from Glasgow, Scotland

    @virginmedia My service isn’t working No WiFi No television Account no. 327223503 Get it sorted

  • chris_mcbain Chris McBain (@chris_mcbain) reported from Glasgow, Scotland

    @virginmedia your customer support phone service is an absolute disgrace. Trying to resolve issues with our broadband, sorry but an automated message isn’t going to fix anything.

  • YousefAbulHaija Dr Yousef Abul-Haija (@YousefAbulHaija) reported from Bishopbriggs, Scotland

    Hey @virginmedia I have an important online meeting to attend and my wifi isn’t working. Help please

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • elgoldave dave (@elgoldave) reported

    @virginmedia 1 hr in. Then finally yes. Then he transferred me after partial resolution. Hung up at 40 more minutes. Thanks.

  • bravebern Bern (@bravebern) reported

    @virginmedia To not actually help at all. Thanks

  • jan_kings Jan kings (@jan_kings) reported

    @virginmedia tried to get my 93 year old mums phone line fixed.she lives alone. It’s connected to her piper alarm so she has no available contact should she need help. Earliest appointment FRIDAY!!

  • Gizmoismypet Harry Harribo repton (@Gizmoismypet) reported

    @virginmedia @SophiePorley Having a similar issue. Supposed to be having tv/internet installed this sat but unsure if it’s still going ahead with lockdown

  • greenyandy83 Andrew green (@greenyandy83) reported

    @virginmedia Can someone contact me. I was promised a free gift after 28 days of joining you and I am yet to receive it. I have spoke to your customer services and was told to speak to Samsung. When I spoke to them they know nothing about it.

  • princesscarly84 Carly Whorton (@princesscarly84) reported

    @virginmedia I have had no virgin tv for a week now. Every time I call i am cut off and the help online takes me round in circles. I need to book an engineer to get the issues resolved. Please advise how I do this. Thanks

  • andyk_ak47 Andy Kenny (@andyk_ak47) reported

    @virginmedia seriously, your WiFi in WS13 is awful... Constantly dropping yesterday and today. How are we supposed to wfh and do home schooling?

  • wanderwithpels Wanderwithpels ✈️🌍 (@wanderwithpels) reported

    @MxriBerry @virginmedia It’s an absolute joke I’ve been having the same problem

  • SaintSharon12 Sharon Quinn ⚽🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SaintSharon12) reported

    @virginmedia ????? any chance of a reply from forum today? From a VM employee not a fellow customer. Or are we going for 4th day of the bot asking me if i still need help on the text service? #customerservice

  • MxriBerry Olayinka Omotola 🇳🇬🇳🇬🇳🇬 (@MxriBerry) reported

    @wanderwithpels @virginmedia I’m going to BT I’ve had enough, the staff being useless is worse than the lack of service, just so frustrating going round in circles on the phone 🤬