Virgin Media

Virgin Media Outage Report in Coatbridge, North Lanarkshire, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Coatbridge, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coatbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Coatbridge, North Lanarkshire, Scotland 12/13/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Coatbridge, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Falkirk, Motherwell, Glasgow, Cumbernauld, Hamilton, Airdrie, Carluke, Bellshill, Bothwell, Bonnybridge, Coatbridge, Wishaw and East Kilbride.

Loading map, please wait...
City Problem Type Report Time
United KingdomFalkirk Internet
United KingdomMotherwell TV
United KingdomFalkirk Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Coatbridge, Scotland

Latest outage, problems and issue reports in Coatbridge and nearby locations:

  • reid2131 Craig Reid (@reid2131) reported from Larkhall, Scotland

    @virginmedia I had a quick start broadband kit sent out. I fitted it all. No broadband, despite 6 calls to your “help” line. Been told a different fault each call. Can this be looked into?

  • sandford_fiona Fiona Sandford (@sandford_fiona) reported from Glasgow, Scotland

    @virginmedia no broadband for hours now in G20 - can you help?

  • tonymccaffery Tony McCaffery (he/they) (@tonymccaffery) reported from Glasgow, Scotland

    Hey @virginmedia, can you help please? I’ve never plugged a landline phone to my router since becoming a customer. (I never needed one til now). So I just took the voip/landline adapter out the box and it’s broken. How do I get a new one so that I can plug in a landline? Thanks.

  • naveedasghar Naveed Asghar (@naveedasghar) reported from Glasgow, Scotland

    @virginmedia @stephenblack32 Shocking to say the outage fix could take up to 5th Jan in Glasgow. over a week with no internet during the festive period is unacceptable. I will be cancelling my virgin fibre today.

  • KrisyFaeGlesga Krisy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 (@KrisyFaeGlesga) reported from Glasgow, Scotland

    I ******* hate @virginmedia these clowns are worse than council workers!! Thank **** I cancelled

  • tofolo_1 David A (@tofolo_1) reported from Glasgow, Scotland

    @virginmedia Are you kidding? I am not paying 30p a minute to call you. The contact us page says webchat but no link? It also says some text service but no number? Are you also just making it impossible to get in touch. If this becomes any harder to set up billing I will cancel....

  • tofolo_1 David A (@tofolo_1) reported from Glasgow, Scotland

    @virginmedia how do I contact the help team? Recently joined and trying to setup billing / online account says to call you. But 0345 is 30p a minute. Can't find webchat, can't find text thing, don't have a live landline yet. I can access the dark web easier!

  • reid2131 Craig Reid (@reid2131) reported from Larkhall, Scotland

    @virginmedia First of all, they said it would take 24 hours, then they said it would be working for 8am. Then a fault in the area, then there’s a delay in getting a test signal to the router. I’d just like the full functioning broadband I was sold.

  • wilsonfkp Wilson (@wilsonfkp) reported from Glasgow, Scotland

    @virginmedia seems to be down in Renfrew... No internet for tonight 😭

  • claireWeb Claire Webster (@claireWeb) reported from Glasgow, Scotland

    @virginmedia is there an issue with G3 area of Glasgow? Service checker not working either?

  • wilsonfkp Wilson (@wilsonfkp) reported from Glasgow, Scotland

    @virginmedia I guess it's being restored, I'm on a wired connection and last night and early this morning was like connecting and disconnecting, a bit unstable but I guess your team is working on it

  • tofolo_1 David A (@tofolo_1) reported from Glasgow, Scotland

    @virginmedia Perhaps if you read my messages? 1st message said I don't have a land line. 0345 is 30p a minute on O2 PAYG (your merger partner) This is a sign of customer service to come. I will cancel before my connection date. Thanks for confirming my fears about virgin.

  • reid2131 Craig Reid (@reid2131) reported from Larkhall, Scotland

    @virginmedia He came at 0730 Saturday. All fixed by 0755. The cable outside was cut. No signal getting in. All fixed so easily by the engineer

  • GlasgowThat That Glasgow Florida Family🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@GlasgowThat) reported from Cambuslang, Scotland

    Virgin Media @virginmedia should be investigated by Ofcom they are taking money from people while not supplying a service. They are providing a substandard service when the do supply it. Major areas of Glasgow no internet until Jan 5th. Do not join this company they are the worst

  • Lealea2009 Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported from Glasgow, Scotland

    @virginmedia broadband and TV down for 12 hours, having to tether to my mobile so that I can work from home today. 🙁

  • babslp_xo Babs 🤍 (@babslp_xo) reported from East Kilbride, Scotland

    @virginmedia why does your password reset function not work? Page says it’s down for maintenance when you click the reset link, been like this since I joined you in August and I need access to change my DD date

  • lordofanywhere dios mio la creatura 🏳️‍🌈🇺🇦 (@lordofanywhere) reported from Glasgow, Scotland

    @virginmedia is a complete and utter joke in Glasgow. Apparently there is a fault and won’t be resolved until January 5th. On Twitter, they redirect us to the service status page, which is “experience some problems” and we can’t check service status. Compensation is in order.

  • ElaineB50245734 Elaine Byrne (@ElaineB50245734) reported from Glasgow, Scotland

    @virginmedia I have a complaint and cannot find a email address for it

  • dtr1984 🏴󠁧󠁢󠁳󠁣󠁴󠁿David🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@dtr1984) reported from Glasgow, Scotland

    @virginmedia WiFi down? , app down?

  • Paul_Ford80 Paul Ford 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@Paul_Ford80) reported from Hamilton, Scotland

    @virginmedia Hi, any issues affecting ML3 0QJ? Had no service on my broadband for about half an hour and its been on and off all day. Thanks.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • welshwa81518941 @welshwarrior (@welshwa81518941) reported

    @virginmedia Ramon rang me & he told me he was satisfied there was no evidence supporting my complaint- Get lost Jill- CISCAS time for arbitration. I have thousands of customers2 deal with & we're done. I'll email u. Email address? I heard him typing- i've sent it. NO NO NO- NOTHING Ramon

  • BrightonBetter Better Brighton (@BrightonBetter) reported

    @virginmedia I’ve tried that option and it’s currently a ‘no response’ service. I can’t get an answer on your phone lines and your text message service isn’t available either. How can you be contacted please?

  • jillladelus1 jill adelus (@jillladelus1) reported

    @virginmedia I can find O gmail from Ramon & my request4 written correspondence (because of my disability) is ignored. @Virgin Manager tells me he'll ARRANGE my compensation- 'leave it with him'- that's a verbal CONTRACT & Ramon closes my complaint I don't think @Virgin cares.

  • VanessaParnell victoria 💜 (@VanessaParnell) reported

    @virginmedia Hi yes I’ve done all the usual stuff. It was fine until an engineer came to put a cover on the box now it doesn’t work after about 12am and all my WiFi connects to next doors first rather to ours. I have to use my package up through the night and when it it available it’s slow af

  • Pete71Woodcock Pete Woodcock (@Pete71Woodcock) reported

    @virginmedia Work was taken out on the 5th but speed never changed

  • badassscotsman BigYin😜 (@badassscotsman) reported

    @virginmedia @libertyglobal virgin media customer service your a utter utter joke. My mother and father's direct debit to you canceled. My grans D.D cancelled My sister cancelled her D.D. You want to mess us about for bloody 6 hours calling and you hanging up.Joke

  • C0NKS Chris Connor (@C0NKS) reported

    @fin_father @virginmedia Dave, Virgin done the same to me, however I purchased additionally a Netgear Nighthawk router and just use the virgin box as a modem. Able to jump between 2.4 and 5 seamlessly and set up guest Wi-Fi. Better speeds than their **** router. Money well spent and saved the frustration

  • Edd_ Edd (@Edd_) reported

    @virginmedia Hi, we’ve moved house and wanted to take our broadband service with us. We were told it would be 11 days for the installation. The night before the date it was rescheduled by text message to 3 weeks later.

  • Rcl1Rcl1 Our Sea Elle (@Rcl1Rcl1) reported

    @O2 How do i activate volt? O" app just has 'join virgin media' option. Im already and O2 & virgin customer. tnx

  • sharmawoman You’ll never walk alone (@sharmawoman) reported

    @virginmedia l am sick of staff telling me internet service will resume in 12 hours, 24 hours, 48 hours but weeks later l'm still waiting!! Has anyone bothered to claim refund because they don't make it easy? I'm researching to move to another company!