Virgin Media Outage Report in Coatbridge, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Coatbridge come from postal codes ML5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coatbridge, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coatbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Coatbridge, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Bothwell, Motherwell, Falkirk, Hamilton, Blantyre, Cumbernauld, Uddingston, East Kilbride, Coatbridge, Larbert, Bonnybridge and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
||
| Bellshill |
Phone | |
| Bothwell |
Wi-fi | |
| Glasgow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coatbridge, Scotland
Latest outage, problems and issue reports in Coatbridge and nearby locations:
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brazen productions- jules hussey
(@brazenprods) reported
from
Glasgow, Scotland
Just had to increase my @O2 data allowance cos my @virginmedia is so bad my phone switches to mobile data all the time.
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G.M
(@g_mccutch) reported
from
Hamilton, Scotland
@virginmedia Fortunately, though unable to resolve the problem, the 4th person I spoke to didn’t feel the need to hang up on me or lie and has arranged an engineer visit for next week. All this after listening to the same hold music for a combined total of 83 minutes (3/3) 👍🏼
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia Just been on web chat for 45 mins then phone call for 25 mins to someone who doesn't understand or doesn't want to understand, waiting on hold again, disgraceful customer service.
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Stu Paterson
(@stupac41) reported
from
Glasgow, Scotland
So @virginmedia internet doesn’t work all day, they don’t answer customer service calls or respond to complaint emails #farce #virginmedia
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@virginmedia I'll ask for the reference if I get through again. The chap on the phone read the complaint back and it wasn't what I'd discussed
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19nine78
(@19nine78) reported
from
Motherwell, Scotland
@virginmedia Now if either of your call handlers had sent me that earlier I could have made an informed decision 😂 Appreciate you can't access details on here but you've been more helpful than anyone else. Complaint sent via website form as well. Sadly, your probably losing a customer
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@s04012008 @virginmedia **** sake that's some bill!!
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Stephen Fallon
(@sffallon1) reported
from
Hamilton, Scotland
@virginmedia Absolutely shocking broadband, don’t join Virgin media folks, I upgraded last month and WiFi signal is shocking , better of with old dialup 😡😡
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Jimmy Prentice
(@jimmyp314) reported
from
Glasgow, Scotland
Missus been on fone for over half an hour to cancel our @virginmedia subscription but person couldnt help n pit us thru to someone else so been on hold for another 15 mins... hey @richardbranson aint ur pockets fat enough... disgraceful 😡😡😡
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Alan Lappin
(@GiggsyBlantyre) reported
from
Hamilton, Scotland
@SupportPDC **** them then mate! Having a similar problem with @virginmedia - given them ample opportunities to sort an issue, no joy. Just cancelling the direct debit instead, that’ll instigate them to contact me!
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Bewildered Boy
(@bewilderedboy) reported
from
Glasgow, Scotland
@jasmclaughlin2 @virginmedia The virgin app says its an issue in my area and its down till tomorrow afternoon. Not amused.
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Tony
(@macaroni1888) reported
from
Glasgow, Scotland
@virginmedia Our head office is now in its second day without Broadband, which is an utter disgrace. Please advise when service will be restored.
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@CM26_B @Gastro_Celtic @virginmedia I actually don't even care at this point, I can cancel my contract in the next two days lol
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@virginmedia Phoned the helpline like you said, guy told he'd transfer me to Customer Relations, who hung up...what you meant to do man 😂😂😂😂😂
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Bewildered Boy
(@bewilderedboy) reported
from
Glasgow, Scotland
Plan for today was to binge Mindhunter season 2 but thanks to @virginmedia for taking my broadband down that's not happening. Not happy
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@CGhirl88 @virginmedia I can confirm there are hunners of better deals with much better customer service
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Ross MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia Your automated service on the phone is diabolical. I want my broadband speed to be at what I am paying for, so please fix this asap.
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@virginmedia They put on the notes that I wanted to register a complaint but never registered it as a complaint...so there's no reference 😂😂😂
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Scott McMartin
(@scottmcmartin) reported
from
Falkirk, Scotland
@virginmedia been trying to get through to virgin mobile 789 number for over an hours 4 failed attempts. Shocking service. #virginmobileuk
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Alan Lappin
(@GiggsyBlantyre) reported
from
Hamilton, Scotland
@virginmedia Potential cancellation. My mother was present at the time of the call, and I wanted to discuss options, whether to downgrade/cancel. But contact centre were so unhelpful.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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JigglyEmz
(@DJEmz1990) reported
@virginmedia Doesn't work
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Maria M Hosken PA-R 💙
(@mariamichle29) reported
@virginmedia Are you serious ? I’ve sent a million texts ! I am a little busy on the NHS front line. I’ve spent 5 days now sending texts. I don’t have time to be harassing you What a joke of a service !! 😡😡😡
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Toby
(@MurphyandToby) reported
@virginmedia We had no service until 10.15pm last night from 1pm in the afternoon. But so far everything is working today thank you
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Steve Holt
(@SteveHolt_) reported
@virginmedia Awful it’s been stuck on this screen since Tuesday! Even unplugging it at the mains and rebooting does nothing, nearly a week unusable and no one to answer the phones? Is this acceptable?
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John Barrett
(@barrettboy69) reported
@virginmedia you have the worst customer service I have ever dealt with. It is DISGUSTING how you treat pensioners in the current climate. Truly gobsmacked 😡😡😡
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Aaron S
(@SirAaronMolby) reported
@virginmedia I have done this twice now and just been asked to book an appointment for an engineer, how can my router be working one second and then stop after you send something to supposedly improve my service? Now I have to wait until Wednesday evening as I have work all week, it's not on
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James Perrin
(@JamesPe08462813) reported
@virginmedia I had a power cut and all my apps have gone? App store not available? Ethernet is working- please help :)
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RICH1977
(@Rich__1977) reported
So on hold to @virginmedia to cancel my package after its risen from £89p/month to £151p/month and as predicted been on hold for over 60mins so what will come first my call answered or the end of the pandemic
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Lynsey
(@lynzhaz) reported
@virginmedia is the worst, just joined and over charged. Spent hours trying to talk to someone and no one helps. I would advise anyone against joining them
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Matt Bishop
(@mrjb3) reported
Yo @virginmedia I really, really need your UK based customer services to call me. This insufferable. Getting passed around the call centres and speaking to everyone who apparently can't help me. I'm gonna lose an entire week of work because of a virgin media mistake.