Virgin Media Outage Report in Coatbridge, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Coatbridge come from postal codes ML5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coatbridge, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coatbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Coatbridge, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Cumbernauld, Glasgow, Larbert, Motherwell, Falkirk, Hamilton, Coatbridge, Grangemouth, Airdrie, Bellshill, Denny, Bonnybridge, East Kilbride, Shotts and Wishaw.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
TV | |
| Cumbernauld |
TV | |
| Glasgow |
TV | |
| Glasgow |
TV | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coatbridge, Scotland
Latest outage, problems and issue reports in Coatbridge and nearby locations:
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Elenita
(@Coops_71) reported
from
Thornliebank, Scotland
@virginmedia is there a problem with email all of a sudden? It was working this morning and now when I try to send an email from Outlook or on my iPhone, I’m told my password is wrong and when I try to log onto webmail I’m told I have no password.
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia As a mark of respect,have you given us all the day off from the internet? Nothing working again!!! Getting pretty fed up with this, and yes I've checked your service online.
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Banjo
(@Chban1967) reported
from
Glasgow, Scotland
@virginmedia Absolute shambles of a company with absolute zero customer care. Phone up and agree a contract only to get something totally different phone to complain they tell you the phones getting cut off, the goalposts get moved continuously, communication atrocious. AVOID!!!
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AR #55
(@G1NG355) reported
from
Glasgow, Scotland
@virginmedia Cannot be rectified as the services have been disconnected. I spoke with someone on Friday that said services would be reinstated within 4 hours. After 6 hours, we received nothing. Called back and basically said that call never happened and have no log of the call.
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia I was extremely impressed with the service that I received tonight to arrange for my services to be looked at on the 3rd of October. The handlers manners were perfect and I'm delighted with the service that we received. Please pass this onto him, thanks.
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
God damn it @virginmedia, another day another outage. This is becoming a really really sick joke. Just because most people sleep at night doesn't mean others like me don't have work to do
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AR #55
(@G1NG355) reported
from
Glasgow, Scotland
@virginmedia Well that's another inconvenience. I can't put into the limited characters what we've been through since Friday with your service.
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Banjo
(@Chban1967) reported
from
Glasgow, Scotland
@virginmedia The point is the contract sent out on 15th Aug wasn't what was agreed when challenged I got put on the virgin no customer service merry-go-round which due to our personal circumstances i had to give up u are an absolute rotten company ur service agent admitted this was appalling
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rach ✨
(@seawxy) reported
from
Motherwell, Scotland
@virginmedia no, i’ve not received a resolution. someone contacted me regarding the complaint, then when i responded, they have just ignored it. the complaint is regarding incorrect billing and poor customer service.
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Bev, just Bev…..
(@Beverley1886) reported
from
Wishaw, Scotland
what on earth is going on with your service of both mobile and broadband! Substandard, constantly having connection issues with both!! Not only our household either, common issue with @virginmedia
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Kevin Jackson
(@kevinnjackson) reported
from
Thornliebank, Scotland
@virginmedia is there an issue with Virgin Media broadband and phone connection in Glasgow? Neither are working for us and we can log a fault online
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AR #55
(@G1NG355) reported
from
Glasgow, Scotland
@virginmedia Now we're looking at alternative suppliers as we're absolutely disgusted. Loyal customer for 30plus years.. Thousands upon thousands spent.. For what?
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AR #55
(@G1NG355) reported
from
Glasgow, Scotland
@virginmedia Yes, we got our package reduced.. And was quoted a price for basic TV, phone line and WiFi.. We received an email confirming this but upon receiving this our TV services was disconnected. On the email it stated that no TV service was included, upon calling up.. We were told this
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia I’ve phoned numerous times and had to hang up as constantly kept waiting, but will try again this evening when it might be easier to speak to someone
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Colin M
(@oletalk) reported
from
Glasgow, Scotland
What's going on with @virginmedia broadband just now? Just managed to find out on 150 that they seem to be doing (emergency?) maintenance of some sort. Is this how they justify "returning to the office"?! 🤪
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Elenita
(@Coops_71) reported
from
Thornliebank, Scotland
@virginmedia I sent an email at 10.51 this morning which was delivered without any issues.
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AR #55
(@G1NG355) reported
from
Glasgow, Scotland
@virginmedia that's us done with you guys.. We've been a customer of 30 years and incompetent staff have completed f*cked up.
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Redemption80
(@RedemptionBroon) reported
from
Birkenshaw, Scotland
@GSpellchecker @virginmedia They are rarely competent, not as bad as Vodafone but no one is. Broadband speed wise though no one is close so no interest in cancelling.
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Elenita
(@Coops_71) reported
from
Thornliebank, Scotland
@virginmedia I’ve waited 12 hours and still have the same issue
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia There is no dial tone and I’ve tried another phone and line is still dead, so it must be the socket that is broken. I’m out now until 1230 if someone can arrange even a web chat as it’s almost 2 months without phone.. Ty
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt
(@MattJB18) reported
@virginmedia I’ve already spoken to someone in technical that kept me on the phone for an hour, did nothing, then guaranteed I would get a call back about the issue, & never did. So are you actually going to refund me or have IT fix the issue? It won’t let me register with any email, 4 tried
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Tim Potter
(@ihateblades) reported
@virginmedia Yea it’s sorted now, I’ve had to cancel with you guys, Virgin has been no help whatsoever and your advisers just blame everyone else for my poor internet, even naming other companies that they believe are at fault. This is another customer that you will never get back😡
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J E A S 💓
(@jessicaealmond) reported
Help please @virginmedia I’m trying to leave as moving house.... HOURS on hold and everytime I use the msg on website it times out :(
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Andrew Leyland
(@leyland_andrew) reported
@virginmedia An operator called me to talk about my issues on Monday and put me through. I was told to call back in 2 hours. I’ve been trying ever since. Your service is appalling at the moment.
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rrobcook
(@rrobcook) reported
@donk0802 @virginmedia Try turning on computer and next time when all hell breaks loose check see if pc can get online fine. If it can't, and it's same as WiFi, no internet, get onto virgin, don't take their **** and explain Synchronisation is being lost and it's their responsibility to investigate.
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Matt
(@MattJB18) reported
@virginmedia The issues should be dealt with immediately, not ignored and fobbed off until customers give up. The issue is on your end and all you’ve done is fail to follow through on things you’ve guaranteed twice.
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Rob Valt
(@trebortlav) reported
@virginmedia Everything remains as last described, the app says wi-if is great, download and upload speeds remain truly awful. I have given up trying to call customer services as it is always a terrible experience
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Jo
(@Joanne01998125) reported
@virginmedia Apparently we have a congestion issue but our connection issue has been going on 4 weeks. Not helpful when my partner is a teacher & I'm a website content creator. What's even better is u r going to increase ur prices yet have made no effort to increase the quality of it service!
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Daniel English
(@DanielmjEnglish) reported
@virginmedia Virgin Media internet & Tv spoke to an employee on the 02/02/2021 , 04/02/21 & the 09/02/2021 in regards to your error. I am a manager in customer service in and hands down your company is the worst I have ever dealt with. Apparently mangers take a week to call back?
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george
(@thedogger31) reported
@virginmedia Nope to be honest I’ve now purchased and I’m streaming from a @vodafoneUK SIM card so dunno if I even want virgin anymore as a customer of over 20 years I expected a lot better service then the attitude of oh well