Virgin Media

Virgin Media Outage Report in Motherwell, North Lanarkshire, Scotland

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The latest reports from users having issues in Motherwell come from postal codes ML1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Motherwell, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Motherwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Motherwell, North Lanarkshire, Scotland 05/06/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Motherwell, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Strathaven, East Kilbride, Motherwell, Hamilton, Coatbridge, Airdrie, Cumbernauld, Larkhall and Uddingston.

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City Problem Type Report Time
United KingdomGlasgow TV
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomBellshill Internet
United KingdomGlasgow Phone

Community Discussion

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Virgin Media Issues Reports Near Motherwell, Scotland

Latest outage, problems and issue reports in Motherwell and nearby locations:

  • tessybee10 Tessy B (@tessybee10) reported from East Kilbride, Scotland

    @virginmedia meant to have 3 months free in a new house trying to charge £137.90 after talking to customer services absolutely no help whatsoever please IM me

  • Doug1tux1 Douglas lindsay (@Doug1tux1) reported from Glasgow, Scotland

    @virginmedia boasts and brags about their hub 3 being the best ever, the only thing they are the best ever at is the amount of times they go offline, thankfully @VodafoneUK has a decent network i am able to stay online unlike my hub3

  • donners32 Andrew Donnelly (@donners32) reported from Glasgow, Scotland

    10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles

  • kirsbonj 🌞Kirsty🌞 (@kirsbonj) reported from East Kilbride, Scotland

    @virginmedia TiVo box stuck on starting up. Been like this since 8am. Have reboot everything. WiFi Ok!! G74 area. Is there an issue

  • frebs レ カ ラ (@frebs) reported from Glasgow, Scotland

    @virginmedia your 150 and 0345 customer service numbers aren't working btw

  • hotgemMGMT clair crawford (@hotgemMGMT) reported from Glasgow, Scotland

    @TichWatson @MissHykinMaths @virginmedia That's why I left them, on top of consistent broadband issues

  • wearekasule kasule (@wearekasule) reported from Coatbridge, Scotland

    @Cliff_Hill @spindlingdude @virginmedia Bobbys got 4 mates coming for a ‘sleep over’ I may have to get some board games out. Down completely now. 😩

  • Newlandsdoc Decdoc (@Newlandsdoc) reported from Glasgow, Scotland

    @virginmedia Still same problem. Internet dropping off 6 or 7 times a day. Tried all@your fixes getting nowhere

  • seanpdkelly Sean Kelly (@seanpdkelly) reported from Coatbridge, Scotland

    @virginmedia having nothing but issues with your WiFi! Regretting switching over. Nightmare.

  • graemeT2010 graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland

    @virginmedia my WiFi light is flashing on and off on my 3.0 hub can you help

  • discostu67 Stuart O'Kane (@discostu67) reported from Glasgow, Scotland

    @virginmedia It tells me there is a problem with my tv service which is working fine and my broadband is ok which it is not, this has been going on for weeks now

  • StevenMcKelvie StevenMcKelvie (@StevenMcKelvie) reported from Glasgow, Scotland

    When you try to find an area for your own house and @virginmedia is not in the area 😫 Adult hood sucks.

  • Doug1tux1 Douglas lindsay (@Doug1tux1) reported from Glasgow, Scotland

    @virginmedia You might have the smallest and smartest v6 TiVo box, but a: I don’t have a v6 I got an pre v6 box, b: the v6 is has been out for years so unless there is a v7 coming out for every customer in September your mention of the v6 doesn’t justify £3.50 increase for everyone

  • TichWatson Richard Watson (@TichWatson) reported from Glasgow, Scotland

    @virginmedia have turned out to have terrible customer service #pishpoor left in a queue to tell them I’m leaving. This is the third time. Slave labour using cheap call centres in Asia but charging customers through the nose

  • GeorgeCochrane1 George Cochrane (@GeorgeCochrane1) reported from Glasgow, Scotland

    @MotoNutJob @virginmedia Thing is BB appears to be regional. Different providers give better service in different regions. You cant even recommend switching to supplier 'X' Good luck!

  • Perdita21 anne collins (@Perdita21) reported from Glasgow, Scotland

    @virginmedia WiFi signal weak in G129UE again. I thought this had been resolved after 2 days. Fed up !!!

  • Doug1tux1 Douglas lindsay (@Doug1tux1) reported from Glasgow, Scotland

    @virginmedia I am totally disgusted by your company’s disregard and lack of care towards a phone line that is not working when that phone line is part of a community care alarm system as a lifeline for medical emergencies. 24 hours is too long for a lifeline to not be working.

  • GOTHICGUY270477 ALAN (@GOTHICGUY270477) reported from Cambuslang, Scotland

    @virginmedia This is the second time you lost my house number you gave me free movies for 3 moths then assured me it wouldn’t happen again and it has I’m also going to Ofcom about your recommend a Freind feature I did it the right way and I’m be treated like an idiot

  • debbievee25 Loyal🐻Since 87🇬🇧 (@debbievee25) reported from Glasgow, Scotland

    What Is It With @virginmedia you pay an absolute fortune for their services & at least 3 times a month your services goes down!! WTF! What’s the deal with your internet service now!

  • TheRangersBear ℛᴀɴɢᴇʀs ℬᴇᴀʀ® (@TheRangersBear) reported from Motherwell, Scotland

    @johnmclaren1972 @virginmedia That was why I left them for Sky but they NEED to guarantee your price for the term of your contract now or your legally entitled to terminate your contract there and then.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • _Anoshaaa Noosh (@_Anoshaaa) reported

    Virgin media is the worst ******* broadband I've ever had

  • EnrichMarketing Jo Rich (@EnrichMarketing) reported

    @virginmedia The bill is incorrect! That's the problem. I know how to pay but I'm not paying extra just because the customer service team made a mistake. So far I've spent 4 hours on calls trying to resolve this being pushed from person to person & promised call backs #badcustomerservice

  • BellaD84 Donna Sharpe (@BellaD84) reported

    @virginmedia - on the phone to your reps this morning trying to assist my in laws with unknown billing on their account; the final person I was passed to was incredibly rude and hung up the phone! Was about to upgrade one of the mobiles but 100% won't be now. So disappointed!

  • MatKlik Mat Klik (@MatKlik) reported

    @virginmedia The extender is a 3rd party not yours but my connection issue is direct to your router not the extender.

  • EnrichMarketing Jo Rich (@EnrichMarketing) reported

    @virginmedia 12pm is good. I'll take anything since I can't call Customer Services because the system is flawed and won't accept my call unless I pay the bill which is incorrect due to Virgin Media making a mistake. I don't know how you're not yet being investigated by @financialombuds

  • MikeSmart21 Mike Smart (@MikeSmart21) reported

    @virginmedia I cant as its a laptop and is wired in, we have never had this problem before so i dont know how a blackspot would develop out of nowhere

  • dphem DPH (@dphem) reported

    @virginmedia So you monitor connection and it shows there is service (downstairs the speeds are great) but the speeds we get upstairs and the drop in and out of service from the hub itself is not something you can check your end is it?

  • tjc_101 T 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@tjc_101) reported

    So... it would seem @CNN will no longer be available on @VirginMedia (UK) after the 31st of August. Anyone know why? That really sucks. CNN are one of the very best out there.

  • kingryan2020 Ryan T (@kingryan2020) reported

    @virginmedia useless company close my complaint as my speeds are dropping you say you resolved this but you haven't waste of company haven't even rang or emailed me to ask if everything okay do not use this company stay far away

  • sontrebor llw (@sontrebor) reported

    @virginmedia BROMLEY KENT All broadband services are down in my house of 4 occupants all needing the internet for their own desperate reasons please please helpppppp!!!!!!