Virgin Media Outage Report in Motherwell, North Lanarkshire, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Motherwell come from postal codes ML1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Motherwell, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Motherwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Motherwell, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Uddingston, Hamilton, Cumbernauld, Coatbridge, Bellshill, Motherwell, Airdrie, Wishaw, Larkhall, East Kilbride and Shotts.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Uddingston |
Internet | |
| Hamilton |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Motherwell, Scotland
Latest outage, problems and issue reports in Motherwell and nearby locations:
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Eilidh Grant
(@alesbales) reported
from
Glasgow, Scotland
@reganj3 @virginmedia That's not good.. so rude.. hope you get somewhere with it all soon
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𝙆𝙞𝙧𝙨𝙩𝙮 𝘾𝙝𝙖𝙡𝙢𝙚𝙧𝙨 🫧
(@kchalmers_x) reported
from
Kirkintilloch, Scotland
@virginmedia not had wifi since last night, bills paid so issue is on your end… what’s going on?
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james parrott
(@jamespa98970524) reported
from
Glasgow, Scotland
@virginmedia unable to get a contact number, internet has been down for 2 days. Online only offers technician for Wednesday 27th… both work from home !!! HELP
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Simone Pirastu
(@Pirastu88) reported
from
Glasgow, Scotland
@virginmedia Nothing, same problem. I tried from laptop and from the phone.
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Jitendra Pathariya🇮🇳🏴
(@jpathariya) reported
from
Glasgow, Scotland
Can you please check and help to sort this out? It's really disappointing that wrong information was provided to me to take my consent for upgrade. If I knew the correct benefits, I would have explored other options. @virginmedia
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Zandra Yeaman
(@zandrayeaman) reported
from
Glasgow, Scotland
@virginmedia No, it keeps saying check for updates but there is no update and issue with the broadband not changed. This is day 4.
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Zandra Yeaman
(@zandrayeaman) reported
from
Glasgow, Scotland
@virginmedia App not giving any different info. Can you advise when the issue will be fixed? Do I receive a discount on my bill for the lack of service? 4 days now.
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Eileen McGovern
(@lene2104) reported
from
Glasgow, Scotland
@virginmedia can someone answer me why I have spent 48hours trying to help downgrade my cousin package with you and we just get passed around different departments? Today alone we have been transferred 8 times and so far call time all time 4 hours 35mins 😡😡
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Bee 🍀💚 !!
(@celticghirl_bee) reported
from
Motherwell, Scotland
@virginmedia Your WiFi is absolutely horrendous. Sick of phoning about it. Got a booster and honestly it's made no difference whatsoever. Working from home and constantly being cut off when in meetings. Going to cost me my job at this rate. Ongoing issues for months. Ridiculous
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Pauline Campbell
(@pollyc15) reported
from
Cambuslang, Scotland
@virginmedia you cancel my netflix subscription as well as other customers.i start WhatsApp message and 4 hours later you offer me a worse off package. Do you add VAT to the 13.99 you charge me
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Gary Francolini
(@GaryFrancolini) reported
from
Glenmavis, Scotland
@Ofcom this is not the first time we’ve had issues with @virginmedia and they never seem to investigate complaints properly. Any advice on what we can do about this?
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Phil Anslow
(@PhilAnslow12) reported
from
Motherwell, Scotland
@virginmedia I did call but the customer service put the phone down on me
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kenny blythe
(@kennyjblythe) reported
from
Hamilton, Scotland
@virginmedia is your website down again?
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Francesca Docherty
(@FrancescaDocher) reported
from
Overtown, Scotland
Keep seeing these adverts for @virginmedia for stream. I can't get a signal if I am more than 6 feet away from the router and the signal booster they sent out is useless won't be bothering with their new service as tge service I have now is rubbish
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Spike
(@Spike61987764) reported
from
Harthill, Scotland
@virginmedia Not hard enough. 20 hours and 20 minutes without television and broadband which I pay dearly for and that's the best you can say. Time for compensation for no service and move away from @virginmedia to someone more reliable and actually cares a little about customer service
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Simone Pirastu
(@Pirastu88) reported
from
Glasgow, Scotland
@virginmedia Yes, I did. I must wait 24 hours to see if they solved my problem. Thank you very much 🙃
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Alan 🍀
(@bhoy_al) reported
from
Glasgow, Scotland
Never ever going with Virgin Media again. Internet has been down for nearly 24 hrs, and it's been down nearly everyday for at least 1-5 hours over the course of the last week or two.
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Graeme Turner 🏴 🇮🇹
(@gturner1969) reported
from
Glasgow, Scotland
@virginmedia absolutely zero signal in Glasgow G20 area. No channels are showing???
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia must be the worst company in the world to sort out an issue. Can’t even say their customer service is bad, as can’t get talking to a human being!! Time for change!😤
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ChrisyCee90 🏴
(@ChrisyCee90) reported
from
Glasgow, Scotland
@BillbobGaming @virginmedia Nope. It's pissed me ******** off as I was really looking forward to it! I've been waiting 2 weeks to find out what was in this castle 😭
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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dan 🏳️🌈
(@danniroo) reported
@virginmedia I am trying to speak to somebody via the help chat on the website, I have answered the bot questions & was advised I was being passed over to a member of them team, but nobody is now responding
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dan 🏳️🌈
(@danniroo) reported
@virginmedia When I log into Wi-Fi I click on our account number VM……, this is very slow. We have a second VM…… choice to click on which is running much quicker speeds, but as we have not used this one I need help connecting/getting password
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Steven Fawcett 🐾 | NOPAT-UK | IAM |
(@UT2K4_DwelleR) reported
@virginmedia I'm going to leave this with @ofcom I have given you enough of my time over the past week. If you cant remedy my problems then I will have no other option to terminate my account early for breach of contract.
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Rhiannon alexander
(@Rhirhialexander) reported
@virginmedia Yesterday the lady spoke to a manager & said she was coming off the phones to rectify the issue & that they didn’t know how virgin had messed the account up so badly. She said it would take her half an hour and then she would email me. I haven’t heard back since
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Diane Shanley
(@Rockeythecat1) reported
@virginmedia My "unstable wi fi messages" are driving me crazy !! I have to disconnect my Smart Devices, to Zoom and my CCTV camera goes off line too. I really need an invite to upgrade my Hub3 to #Virgin Hub5 at no extra cost as promoted by #Virginmedia in October.
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Sue luck
(@Sueluck2) reported
@virginmedia I’m having issues for a 2nd day on a row- internet been terrible all day! Apparently no issues in Kent area but have rebooted the router time and time again!
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John17
(@Yonzinho06) reported
@virginmedia I work in payroll for a big well known company a loss of Internet for one whole day means I will not be able to process wages for over 1500 employees, I cannot believe a company as big as virgin still have so many issues ans have no back up plans when things like this happen
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Claire Fullick
(@ClaireMF) reported
@virginmedia CF5 3RG unacceptable service - please provide me with whom I can contact for some sort of recompense as all tv’s in my home are smart tv’s and thus redundant without good, reliable internet
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dan 🏳️🌈
(@danniroo) reported
@virginmedia There are no service issues in our area. This is to do with logging into our Wi-Fi
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A Chunk of Potter
(@Michael69307678) reported
@virginmedia Have your retentions team ring me. Otherwise I’ll just happily cancel my direct debit and post your so called tech back.