Virgin Media Outage Report in Motherwell, North Lanarkshire, Scotland
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The latest reports from users having issues in Motherwell come from postal codes ML1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Motherwell, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Motherwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Motherwell, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Airdrie, Motherwell, Bellshill, Coatbridge, Wishaw, East Kilbride, Cumbernauld, Hamilton and Bothwell.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Airdrie |
Internet | |
| Glasgow |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Motherwell, Scotland
Latest outage, problems and issue reports in Motherwell and nearby locations:
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Dale McLean
(@Dalus93) reported
from
Cumbernauld, Scotland
@alexasry @virginmedia Yeah I'm on 210/20 for like £40pm, but the quality and customer service recently has been shocking
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Nacho Man 🇬🇧🏐
(@nachoman18721) reported
from
Glasgow, Scotland
My current Virgin Media package: £100. To renew my contract package £120. If I was a new customer £80 WHAT A JOKE. @virginmedia
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Alan McGown
(@alanmcgown) reported
from
Hamilton, Scotland
Looks like a bad move trying to contact @virginmedia when you are held on hold for an hour and still waiting
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Yvonne Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia My Internet connection has been buffering since last week it came back on this morning then just 10 minutes ago went back off I turned the router on and off and it seems fine but it is really annoying so I would like to know if they are problems in my area 28
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MICK🇮🇪T🇮🇪
(@michaelt1967) reported
from
Glasgow, Scotland
@Tam_Selleck @virginmedia been up and down past 10 days
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Stuart Hill
(@StuartHill3) reported
from
Motherwell, Scotland
Shocking @virginmedia brand new customer 20 days ago simple request switch from sports to movies to be told no pay for a service you can’t watch... is this customer service at this time of challenges. Didn’t get this with @skytv 😡😡
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Yvonne Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia my WiFi is on and off can you confirm if there is a network problem on my area Glasgow G20
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Margot McCuaig
(@MargotMcCuaig) reported
from
Glasgow, Scotland
@mikeybhoy11 @virginmedia Long may that continue. Checked their site and there’s an issue in Glasgow. Was intermittent all day and now gone completely 😭
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Ruth Marshall
(@kandibabes) reported
from
Glasgow, Scotland
These idiots should pull their finger out and help people with online options. #fuckyourprofits @virginmedia
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Yvonne Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia Well yes it have did the test on my virgin media app why can’t virgin media put a notice or send a notice on this app to tell us network problems in certain areas and also this twitter page why cant it be updated with area out of service terrible 😡
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Debbie Hughes
(@weedebsie19) reported
from
Airdrie, Scotland
@virginmedia Evening, is there an issue with the Virgin TIVO box tonight as I’m watching something on ‘My shows’ & it all seems to have stopped working!😢
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🏳️🌈🏴🏴MamaSilverside
(@MamaSilverside) reported
from
Glasgow, Scotland
Oh yay. @virginmedia is down again. Just to make being on lockdown even more fun. 🙄
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Dyane Mccourt
(@dyanemccourt) reported
from
Chapelhall, Scotland
@reece_dinsdale @virginmedia We got thru after an hour, they are freezing sky sports payments for now. We were £135 got them down to £84, they no longer have over seas advisors working for them there for taking ages to get thru . Keep trying good luck 😉
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Grahame Paton
(@GeePaton) reported
from
Kirkintilloch, Scotland
@virginmedia no internet for over a day saying the password for the router is wrong when it’s not and when run a test it’s saying there’s no issues in my area
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Maniche
(@McManiche) reported
from
Glasgow, Scotland
@virginmedia I am having a nightmare trying to speak to someone in your team. What a disaster your customer service is. Coming to you soon @SkyHelpTeam. Help!
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Colin Burrows
(@TheBuzzard1319) reported
from
Glasgow, Scotland
@virginmedia It was ur customer service staff that caused the problem in the first place I’m certainly not goin to be contacting virgin when they should be contacting me, I’ve lost a day off work due to the incompetence of the customer service staff
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Paolo
(@paolodi67) reported
from
Cambuslang, Scotland
Everyone should cancel their direct debits for @virginmedia until they start answering their calls and allowing people to downgrade their packages. We’ll soon hear from them then. Please RT #virginmedia
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Andy 🏳️🌈🍀🏴
(@AndyMac2805) reported
from
Cumbernauld, Scotland
@virginmedia Thanks for the response, I know you’ll be busy, understandably, but my tv/broadband/phone services are not working, and it’s quite necessary since I need to work from home
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Stuart Hill
(@StuartHill3) reported
from
Motherwell, Scotland
@virginmedia absolutely disgraceful new customer to virgin 3 weeks ago on deal of £70 a month for 12 month cancelled sports which was nightmare but now they try to take £179 out bank which I block and the cut it off leaving no WiFi or tv .... shocking 3 weeks service worst ever
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ALAN
(@GOTHICGUY270477) reported
from
Cambuslang, Scotland
@virginmedia hi my contact ends 5th may and I want to put a note to cancel on my account
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tony
(@Tony88073wwfc) reported
@virginmedia Hi, the broadband kept cutting out last night and this morning every 5-10 mins which is annoying. It was the broadband signal to the TiVo boxes aswell because the lights were on to say they had no internet signal.
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Jon young
(@Jonyoung14) reported
@virginmedia Yes I’ve just joined virgin media and half my devices now don’t work, none off your telephone team can help me without charging me
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Colin&Alex Smithers
(@SmithersTwins) reported
@virginmedia We've been give numerous dates that you were coming to pull the cable through. Each time no-one turns up or bothers to call us. So each time @secretsquirel calls you and the same happens! No-one bothered to follow up the complaint he submitted either!! #notimpressed Alex
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Martin Holland
(@Mark1vernthecat) reported
Dear @virginmedia I have hundreds of different reasons, including four bounced calls, today, ti complain about your customer service, down the years. Today, however, I was looked after by a brilliant customer services advisor, called Holly - faith in humanity almost restored!
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Patrick
(@PostmanPatCFC) reported
Virgin media sim card service is so ******* DOG SHITTTT
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Mr Man
(@thelightman93) reported
@libertyglobal @virginmedia Hopefully it’s better than the garbage set top boxes they normally send out and then refuse to upgrade unless they’re completely broken!
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Jubz Hasan
(@jubz9645) reported
@virginmedia Interets been playing up over a week cant seem to resolve the issue even when on phone to virgin for 1 hour
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Mr Man
(@thelightman93) reported
@VMO2News @virginmedia So how do existing customers get these? The website only shows options for new customers. Please don’t say we have to waste half our lives on a phone call to “customer services” to order a streaming device…. @virginmedia ?
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💥John💥
(@jpt4469) reported
@virginmedia I appreciate that but “the best” I was offered was the same broadband and phone but a lot less channels for £15 a month than than if I were a new customer. I have of course turned that down and leave in 2 days. It’s disappointing that loyalty is no longer rewarded.
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Lucy Chothia
(@LChothia) reported
@virginmedia What is going on. I’ve spent 2hrs with your customer services team trying to cancel my account and it still isn’t done. @Ofcom