Virgin Media

Virgin Media Outage Report in Motherwell, North Lanarkshire, Scotland

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Motherwell come from postal codes ML1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Motherwell, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Motherwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Motherwell, North Lanarkshire, Scotland 04/16/2025 00:20

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Motherwell, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Hamilton, Motherwell, Coatbridge, Airdrie, East Kilbride, Cumbernauld, Larkhall, Uddingston and Wishaw.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Total Blackout
United KingdomBellshill Internet
United KingdomGlasgow E-mail
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Motherwell, Scotland

Latest outage, problems and issue reports in Motherwell and nearby locations:

  • s6phy soph (@s6phy) reported from Motherwell, Scotland

    virgin media being down on Christmas Day is v virgin media of them. Scumbags.

  • InnesRoss2 Innes ☺️🌷 (@InnesRoss2) reported from Glasgow, Scotland

    @virginmedia Our internet has been down all day and I’ve tried everything to fix it. Please help!

  • Doug1tux1 Douglas lindsay (@Doug1tux1) reported from Glasgow, Scotland

    @virginmedia you should tell your Indian call handlers who are cold calling old customers not to shout at them for not being with virgin media, it’s just rude.

  • ConorBurns67 Conor Burns (@ConorBurns67) reported from Coatbridge, Scotland

    @virginmedia Wifi still not working. Been down for about 4 days now. Ended up unplugging our superhub 2 and plugging in the superhub 3 which was sent out a while back. Still not working though

  • CakesByKinane Cakes By Kinane (@CakesByKinane) reported from Glasgow, Scotland

    @virginmedia hi I’ve been trying to get in touch now for a few days about a new hub as mine is 5.5 years old and my wifi is so poor because of it. Can someone get back to me please? Thanks!

  • weewhytey Fraser Whyte (@weewhytey) reported from Hamilton, Scotland

    @virginmedia Had no issues until this year already signed up with sky due to how badly the situation was handled

  • QuantumSkyline Quantum Skyline (@QuantumSkyline) reported from Motherwell, Scotland

    @Dexisson @virginmedia Cancel your direct debit

  • Diamondmarydoll Mary Brogan (@Diamondmarydoll) reported from Cambuslang, Scotland

    @virginmedia And if you take a look at your help.section.....that's what I tried!!!!

  • StephenMcAtDell Stephen McLaughlin (@StephenMcAtDell) reported from Carluke, Scotland

    @virginmedia Hi team. Can anyone help with this please? Is there a number I can call to speak to someone?

  • lidlmix John Doh (@lidlmix) reported from Glasgow, Scotland

    @virginmedia hi, I just downloaded American Utopia and the sound was awful. Also, when I tried to sign up to the Virgin Store the text on the TV screen was really screwed up. Have you been having problems,?

  • StephenMcAtDell Stephen McLaughlin (@StephenMcAtDell) reported from Carluke, Scotland

    @virginmedia Hi team. I’ve been trying to order a WiFi booster after one was supposed to have been sent weeks ago and hasn’t arrived. I’ve tried phoning and going via your Connect App, with no success. Can you help please? Thanks

  • ianster78 ians (@ianster78) reported from Glasgow, Scotland

    @virginmedia So I have to pay for a service that yous can’t provide and then if I leave for this reason I have to pay for that aswell

  • MrReillyJohn John BIDEN WON Reilly ™ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MrReillyJohn) reported from Glasgow, Scotland

    @virginmedia disgusting staff twice put on hold when trying to complain over 2 hours! What a **** service

  • Mullen3219 Martin Mullen (@Mullen3219) reported from Glasgow, Scotland

    @virginmedia hi so I tried to cancel my contract as its ridiculously priced and when got through to your team they wouldn't put it through and told me to phone tomorrow what's this about I am just want to leave its too expensive

  • soulboydaveybee david belcher (@soulboydaveybee) reported from Glasgow, Scotland

    @virginmedia Slow. Erratic. Unreliable. And I don’t currently have the time to waste on phone calls which end with me being abruptly disconnected

  • ianster78 ians (@ianster78) reported from Glasgow, Scotland

    @virginmedia The lack of professionalism from your customer service team and also I’m looking to leave because yous can’t provide me with the service I am paying for but I need to pay to leave.

  • RossRei13692512 Ross Reid (@RossRei13692512) reported from Uddingston, Scotland

    @virginmedia VM service shocking once again

  • Diamondmarydoll Mary Brogan (@Diamondmarydoll) reported from Cambuslang, Scotland

    @virginmedia I'll call to cancel when I get home. Don't have time for this nonsense.

  • jonzo1 Jonathan Abourbih (@jonzo1) reported from Glasgow, Scotland

    @virginmedia my internet has stopped working a few minutes ago. Any network issues in South Glasgow?

  • Newlandsdoc Decdoc (@Newlandsdoc) reported from Glasgow, Scotland

    @virginmedia my internet is down was promised a virtual tech assessment last night but changed to 22/12 visit. I need access as work in NHS Primary Care ASAP

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • aimeemcs Aimée (@aimeemcs) reported

    @virginmedia What does she do if she hasn't had a response within 24hours? It's virgins mistake and could cost her her house so I think there really needs to be more done to help here

  • dexterlfc Chef D (@dexterlfc) reported

    @virginmedia why is this service so poor!!! Yet again no internet 3rd time in a week!!! No wonder guys jump ship to Sky with this kind of service!! Shocking!!

  • hanshoran Hannah Horan (@hanshoran) reported

    @virginmedia I have just received a letter saying you have tried to call me regarding my complaint but you haven’t at all. Now I can’t get through to your customer service line. Can you assist?

  • amit_m7 Amit Mandora (@amit_m7) reported

    @virginmedia I think you should read your auto compensation policy and amend it since covid has decimated the world. Your service has got worse since it happened and that’s poor. So I won’t be reading. I’ll be leaving. Goodbye KT, thanks for nothing at all. Merry Christmas without broadband.

  • iamrperry R (@iamrperry) reported

    @aimeemcs @virginmedia She won’t get one in 24hours. I’m waiting for a similar issue to be resolved and, one month after complaining, I’ve just received a letter to say they have “tried to call” (they haven’t) and now I have to text all my personal info to a robot. Ridiculous.

  • Wheely73 Neil Tomlinson (@Wheely73) reported

    @bt_uk Had a call. Still can’t rectify. Wish I could go back to @virginmedia as they were faultless in their service. Sadly not available here.

  • rbd600 rbd600 (@rbd600) reported

    Yet again @virginmedia broadband and tv are down. At least once a week this happens! Unbelievable! Anyone recommend a company that’s competent and actually provides a good service?

  • Saltbar Tony Barlow (@Saltbar) reported

    @virginmedia Does your broadband support VLAN tagging? I'm thinking of buying Google WiFi Mesh to go with your broadband.

  • natashaoconnor0 Tasha (@natashaoconnor0) reported

    @virginmedia Sorted. For now. But could be a repeat problem. Can I suggest a reduction on bill for the music torture and ruining my evening?

  • CameraCairns Mark Cairns (@CameraCairns) reported

    @virginmedia Last time I tried that I hang on hours and hours.