Virgin Media Outage Report in Motherwell, North Lanarkshire, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Motherwell come from postal codes ML1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Motherwell, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Motherwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Motherwell, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, East Kilbride, Coatbridge, Motherwell, Airdrie, Hamilton, Cumbernauld, Bellshill, Holytown and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Total Blackout | |
| Glasgow |
TV | |
| Glasgow |
Internet | |
| East Kilbride |
Total Blackout | |
| Glasgow |
TV | |
| Coatbridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Motherwell, Scotland
Latest outage, problems and issue reports in Motherwell and nearby locations:
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Ross McGuinness
(@RossMcG91) reported
from
Glasgow, Scotland
@jackhimself @virginmedia Got same issue in Glasgow. Base light flashing green and TV box not picking up signal. Was fine an hour ago
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Nicola
(@weenixxx) reported
from
Glasgow, Scotland
@virginmedia Still no further forward with this issue! Customer services just hung up on me!!! Terrible service from you!!!! @virginmedia Not recommended!!!
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Paul Collier
(@welshref) reported
from
Glasgow, Scotland
Also, Virgin Media lost a long standing and loyal customer for their awful communication and lack of loyalty.
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Euankirkpatrick
(@euankirkpatric1) reported
from
Glasgow, Scotland
@virginmedia please can you help me with my 200 mb broadband it keeps crashing a lot and all most impossible to play online gaming on the verge of cutting it of and going with another supplier please help thanks
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
Can you please is there a issue with WiFi 3.0 hub WiFi light is on and the arrows lights are flashing help @virginmedia
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🍀Cal😎😝
(@CalumLewsley) reported
from
Glasgow, Scotland
Anyone know a better wifi deal than virgin media as theres no point paying over 60quid a month for a ******* SHITE wifi signal keeps dropping
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David MacKenzie
(@dgmackenzie_uk) reported
from
Cambuslang, Scotland
@virginmedia is there an email address I can report a problem. All services went down at 17.15 for last three evenings and I'm struggling to explain to call centre. Thanks.
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🎾🍷Jacki Charles 📖🚲🍴🏃💃🏴
(@RTweetie5) reported
from
Glasgow, Scotland
@virginmedia hi my Internet is down here in Springburn Glasgow I am a virgin customer
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Dalus
(@Dalus93) reported
from
Cumbernauld, Scotland
Im howling. The customer service i have recieved from @virginmedia is an absolute joke. Talking to one of their "internet techs" and they didnt even know what a Cat 6 cable was. Not to mention im paying £41 a month for a service that drops randomly every few days.
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Felix McMahon
(@FelixMcM) reported
from
Kirkintilloch, Scotland
@virginmedia This happens every weekend. Sick to death of this service.
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Chris
(@fatshez) reported
from
Glasgow, Scotland
@virginmedia Done twice. Still no service.
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MICHAEL
(@MICKLE_M) reported
from
Mollinburn, Scotland
@virginmedia wifi down again
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
Still broadband issues in my area G4 @virginmedia This has not been sorted since Friday despite the message online that it was.
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@Kevin38801124 @virginmedia They don’t care. Cancel and they’ll bill you for the remainder of your contract and do this til you give in and pay, even if the service is so appalling you’ve had to cancel. Even from their own site the amount of frustration is awful. And to direct an irate customer to that 🤯
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia Since last Friday I have spent over 4.5hrs in queues for your Teams with no avail. I’ve tried the community forum, live messages, you’re site (which is down) so this has been ongoing but with no resolve from you.
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Nicola
(@weenixxx) reported
from
Glasgow, Scotland
@virginmedia You’ll have the recorded call. He hung up on me without resolution of notifying me
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Felix McMahon
(@FelixMcM) reported
from
Kirkintilloch, Scotland
@virginmedia yet again your broadband is down in G66 2LS. Your service is a disgrace. I’m fed up complaining about it. I’m of to search deals on #sky
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia 😴 just fix it
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Felix McMahon
(@FelixMcM) reported
from
Kirkintilloch, Scotland
@virginmedia yet again my broadband is down. That’s 4 times in the last two weeks. Your service is making me want to change provider. This is pathetic
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Nicola
(@weenixxx) reported
from
Glasgow, Scotland
@virginmedia your customer service agent has just hung up on me after you gave me terrible service and I asked to speak to a manager. Very very unhappy!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Allen
(@davidjallen0) reported
@virginmedia @Jonnyt316 I've got the same issue. Do we have an ETA on a fix please @virginmedia? Your status page DID show this as an issue last week but doesn't now. It'd be good to have an update
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Tom Coleman
(@tomEcoleman) reported
@virginmedia That's great, but any chance of my Internet working? Been down all day...
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Kieran 🏴
(@Keegs_619) reported
Get a call from @virginmedia at 8pm THE DAY BEFORE I'm due to get it installed to say there's an issue outside and installation has been rescheduled for November 10th, a whole ******* month later! Fuming mate.
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stephen dodd
(@doddy36) reported
@virginmedia I will be registering a complaint and I have highlighted the poor level of service on all social media platforms, 5 days to unlock an account is very very poor
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Zeeda
(@TheLightProvide) reported
@virginmedia There's been WiFi/internet problems in the Nottingham area all day today, any time on a potential fix?
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Brian Beesley
(@dangerousbrian0) reported
@virginmedia it says the following Your membership will be cancelled at the end of your current billing period. So it will cancel on the 11th November that is when it was supose to go to from your payment method to my Paypal account for payment
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Carl Difford
(@CarlDifford) reported
Just back online after internet went down 11.5 hours into my 7.5 hour shift. Rebooting the router for the third time this week eventually fixed it. Cheers @virginmedia - wasn't keen on actually finishing for the day, anyway.
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mistress daisiechains🌼
(@dizzychains) reported
Finally got through to an actual human at virgin media and they said the outtage problems have been an issue since the 8th of August and should be fixed by Friday..?! First I’ve heard of it ffs
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John O'Connell
(@jdpoc) reported
@virginhelp @Virgin @virginmedia No, I've reported it already to you, and you are aware of the issue. Deal with it. You have all the information you need already.
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Human Rights stan account (ready salted crisis)
(@AQueerPanda) reported
@angelinebadams @virginmedia My internet went off last night, so I stopped with netflix and went to stuff on my hard drive, but then couldn't download subtitles :P Virgin is the worst ISP since TalkTalk. Hope you get your line sorted soon.