Virgin Media

Virgin Media Outage Report in Motherwell, North Lanarkshire, Scotland

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The latest reports from users having issues in Motherwell come from postal codes ML1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Motherwell, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Motherwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Motherwell, North Lanarkshire, Scotland 03/18/2025 11:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Motherwell, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Uddingston, Hamilton, Cumbernauld, Coatbridge, Bellshill, Motherwell, Airdrie, Wishaw, Larkhall, East Kilbride and Shotts.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomUddingston Internet
United KingdomHamilton Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Motherwell, Scotland

Latest outage, problems and issue reports in Motherwell and nearby locations:

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    Why has my broadband been down since 12.30 yesterday @virginmedia

  • welshref Paul Collier (@welshref) reported from Glasgow, Scotland

    Also, Virgin Media lost a long standing and loyal customer for their awful communication and lack of loyalty.

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @virginmedia Wow that community page hasn’t filled me with. You have endless pages of unhappy users it seems and with similar broadband issues.

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @virginmedia 😴 just fix it

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @virginmedia Since last Friday I have spent over 4.5hrs in queues for your Teams with no avail. I’ve tried the community forum, live messages, you’re site (which is down) so this has been ongoing but with no resolve from you.

  • mick_demarco Housty (@mick_demarco) reported from Larkhall, Scotland

    @virginmedia It's literally only affecting phones now and was on off with laptops. Laptops have been fine for a day, signal is still there from furtheest point of house, just constantly disabling.

  • CalumLewsley 🍀Cal😎😝 (@CalumLewsley) reported from Glasgow, Scotland

    Anyone know a better wifi deal than virgin media as theres no point paying over 60quid a month for a ******* SHITE wifi signal keeps dropping

  • euankirkpatric1 Euankirkpatrick (@euankirkpatric1) reported from Glasgow, Scotland

    @virginmedia please can you help me with my 200 mb broadband it keeps crashing a lot and all most impossible to play online gaming on the verge of cutting it of and going with another supplier please help thanks

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @virginmedia Still no service. It seems to connect then disconnect itself. This has been from Friday 12.30pm til today..

  • mick_demarco Housty (@mick_demarco) reported from Larkhall, Scotland

    @virginmedia There's no known issues.

  • graemeT2010 graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland

    Can you please is there a issue with WiFi 3.0 hub WiFi light is on and the arrows lights are flashing help @virginmedia

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @scottmaguire4 @Kevin38801124 @virginmedia I tried retentions previously but because I had 20months still in my contract (I’ve been with them 9yrs but apparently package changes mean new contract dates) they weren’t giving s ****.

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    Still no broadband. Since yesterday 12.30pm @virginmedia Ridiculous service.

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @Kevin38801124 @virginmedia I’m trying to get out of the contract. The hassle is too much. Every couple of months something happens and it’s never resolved accordingly. The amount of engineer visits I’ve had. Ridiculous

  • fatshez Chris (@fatshez) reported from Glasgow, Scotland

    @virginmedia Done twice. Still no service.

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    Still broadband issues in my area G4 @virginmedia This has not been sorted since Friday despite the message online that it was.

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @Kevin38801124 @virginmedia 2 attempts at contacting their tech dept. 90mins in total waiting, I gave up. They directed me to a forum for help. But all that showed me was I wasn’t alone. 😡

  • dgmackenzie_uk David MacKenzie (@dgmackenzie_uk) reported from Cambuslang, Scotland

    @virginmedia is there an email address I can report a problem. All services went down at 17.15 for last three evenings and I'm struggling to explain to call centre. Thanks.

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @virginmedia I’ve followed all these steps and been on phone waiting on Technical for 45mins. There was a known issue yesterday that was being fixed apparently. Since then no broadband access.

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @Kevin38801124 @virginmedia They don’t care. Cancel and they’ll bill you for the remainder of your contract and do this til you give in and pay, even if the service is so appalling you’ve had to cancel. Even from their own site the amount of frustration is awful. And to direct an irate customer to that 🤯

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • joshrogerson93 Josh Rogerson (@joshrogerson93) reported

    How **** are @virginmedia pay for 200Mbps and only get WiFi connection in 2 rooms 🤯 rang them and all they want you to do is spend more money to upgrade cause there service isn’t good enough 🤯 then an engineer comes out and tells you get boosters cause they can’t guarantee wifi

  • Dave19021436 Dave (@Dave19021436) reported

    @virginmedia Indeed, it went off at 14:00 and I was told it would be back on at 23:00, pretty poor really. No reason as to why and it’s happening more often, you need to let your customers know what went wrong and what has been done to prevent such things happening again.

  • Chris_BellMusic Chris Bell (@Chris_BellMusic) reported

    Anyone have experiences of getting black spots with @virginmedia ? I only live in a one bed ground floor flat and the signal doesn’t seem to reach the back room! Anything I can do? Do signal boosters work?

  • k_veves Konstantinos Veves (@k_veves) reported from Ealing, England

    One more time that @virginmedia network, proves to be unreliable.. How can an IT professional possibly work like this? If you have to restart your router all the time, change Internet provider.. Unacceptable #VirginMedia

  • AshOnFire1989 Ashley Kerr (@AshOnFire1989) reported

    @lxwissssss @MartinEdition @virginmedia They have done that from cabinet to house and still happens, Virgin is the only service here that can offer high speed, BT/Sky, etc can only offer 15Mbps.

  • Chrissanders13 Chris Sanders (@Chrissanders13) reported

    Aaareeggghhhh @virginmedia - no broadband and after running checks it says I need an engineer who can’t come until Thursday evening - not great at all when I rely on it to work at home - nothing but problems since I moved from Sky !! 😡😡😡

  • wheeler_wheels Wheeler (@wheeler_wheels) reported

    @virginmedia Yes after four hours of my wasted time - being treated by your agents today implying I was lying about my request of disconnection on the 19/6. I will do everything in my power to tell the UK how bad you are as a company - absolutely appalled

  • petebrooke1969 Pete Brooke (@petebrooke1969) reported

    @virginmedia please help my broadband is poor in certain areas of my house .i was told to try a new pod you have but i cannot get one how do i get one

  • TheLOVsDABI Dabi (@TheLOVsDABI) reported

    wow its the a new week and my internet is down already @virginmedia u company sucks bigger **** than me and im bi….

  • MonkeySeamus Seamus (@MonkeySeamus) reported

    @virginmedia @oppo @Wimbledon Well I did, which is nonsense you already know that I don’t have service. The thing that is insane is that once logged in I need to provide info on the account I have already been authenticated. Bad service poor costumer experience.