Virgin Media outages and service status in Motherwell, Scotland
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 10 outage signals in the last 24 hours around Motherwell, including 10 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 20, 11:13 PM GMT+1.
- TV (55%)
- Internet (30%)
- Wi-fi (7%)
- Total Blackout (5%)
- E-mail (3%)
- Phone (0%)
The latest reports from users having issues in Motherwell come from postal codes ML1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Motherwell, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Motherwell, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Virgin Media
Virgin Media is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Motherwell, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, East Kilbride, Viewpark, Hamilton, Blantyre, Motherwell, Cumbernauld, Airdrie, Coatbridge, Bellshill, Uddingston, Wishaw, Strathaven, Bishopbriggs, and Bothwell.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 4 hours ago |
|
Glasgow
|
Internet | 7 hours ago |
|
Glasgow
|
Wi-fi | 10 hours ago |
|
Glasgow
|
Internet | 10 hours ago |
|
Glasgow
|
Internet | 12 hours ago |
|
Glasgow
|
Internet | 13 hours ago |
Nearby cities with recent reports
102 recent signals
24 recent signals
20 recent signals
17 recent signals
8 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Motherwell, Scotland
Latest outage, problems and issue reports in Motherwell and nearby locations:
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oor Jim (@jimnimmo60) reported from Airdrie, Scotland@O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.
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wolfofwhickham (@wolfofwhickham) reported from Glasgow, Scotland@virginmedia are you going to answer any of my complaints???? It's been weeks How can you keep getting my bill wrong ? Spoke to your agents many times .... Poor poor service ..... #poorservice #badservice #bad
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don mackeen (@donmackeen) reported from Glasgow, Scotland@virginmedia had the technician come out today after days of patchy service. Got the hub changed, and ... Service still terrible. And now I'm to wait "24 hours"...
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Tony McCaffery (he/they) (@tonymccaffery) reported from Glasgow, ScotlandHey @virginmedia, can you help please? I’ve never plugged a landline phone to my router since becoming a customer. (I never needed one til now). So I just took the voip/landline adapter out the box and it’s broken. How do I get a new one so that I can plug in a landline? Thanks.
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Gary Francolini (@GaryFrancolini) reported from Glenmavis, Scotland@Ofcom this is not the first time we’ve had issues with @virginmedia and they never seem to investigate complaints properly. Any advice on what we can do about this?
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Bev, just Bev….. (@Beverley1886) reported from Wishaw, Scotlandwhat on earth is going on with your service of both mobile and broadband! Substandard, constantly having connection issues with both!! Not only our household either, common issue with @virginmedia
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Alexander Adair 🌙 (@AlexxAdair) reported from Glasgow, Scotland@virginmedia It wont even let me run a speed test. When I go to status check it says no problem found but when I call I says intermittent issues??
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Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland@virginmedia How can I phone 151 when my phone line isn’t working! And yes, I’ve dialled the 0345 number on many occasions yet still can’t speak to anyone!!no doubt I will hear from you when I cancel my direct debit and move to another supplier!
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Zandra Yeaman (@zandrayeaman) reported from Glasgow, Scotland@virginmedia App not giving any different info. Can you advise when the issue will be fixed? Do I receive a discount on my bill for the lack of service? 4 days now.
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Jitendra Pathariya🇮🇳🏴 (@jpathariya) reported from Glasgow, ScotlandCan you please check and help to sort this out? It's really disappointing that wrong information was provided to me to take my consent for upgrade. If I knew the correct benefits, I would have explored other options. @virginmedia
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Scott stafford (@scottstafford87) reported from Glasgow, Scotland@virginmedia It’s connected to the network
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Elaine Byrne (@ElaineB50245734) reported from Glasgow, Scotland@virginmedia I have a complaint and cannot find a email address for it
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David A (@tofolo_1) reported from Glasgow, Scotland@virginmedia how do I contact the help team? Recently joined and trying to setup billing / online account says to call you. But 0345 is 30p a minute. Can't find webchat, can't find text thing, don't have a live landline yet. I can access the dark web easier!
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Alexander Adair 🌙 (@AlexxAdair) reported from Glasgow, Scotland@virginmedia Literally calling to cancel my package and I can’t get through
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Hugh Moan 💙 (@weeshug72) reported from Glasgow, Scotland@virginmedia The solution is leaving so I don't have to use more electricity.
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AR #55 (@G1NG355) reported from Glasgow, Scotland@virginmedia Now we're looking at alternative suppliers as we're absolutely disgusted. Loyal customer for 30plus years.. Thousands upon thousands spent.. For what?
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David A (@tofolo_1) reported from Glasgow, Scotland@virginmedia Are you kidding? I am not paying 30p a minute to call you. The contact us page says webchat but no link? It also says some text service but no number? Are you also just making it impossible to get in touch. If this becomes any harder to set up billing I will cancel....
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That Glasgow Florida Family🏴🏳️🌈 (@GlasgowThat) reported from Cambuslang, Scotland@virginmedia Bullshit! I’m gonna do everything I can on social media to let everyone know what a **** customer service and service you supply. This is not a one time thing it has been constant. I will ensure anyone thinking about joining to go elsewhere. Keep checking my page and you will see
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Naveed Asghar (@naveedasghar) reported from Glasgow, Scotland@virginmedia @stephenblack32 Shocking to say the outage fix could take up to 5th Jan in Glasgow. over a week with no internet during the festive period is unacceptable. I will be cancelling my virgin fibre today.
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Iain Montgomery (@H0raceWimp) reported from Dennistoun, Scotland@virginmedia What am I supposed to do when your systems fail and there is no-one to contact for a fix?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mick (@MKE4612) reported@Benleo @virginmedia Make sure you announce which show you'll be showing this on, I would be very interested to watch. There are so many horror stories of people who are vulnerable and getting scammed by these mainstream companies like Virgin. **** them up Ben.
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v (@PaulWes15396579) reported@MRWayneLaws @virginmedia @VirginMediaCorp the misery i’ve had the last year , damaged my rating [their fault], arrogant customer service , i paid 9 months to get out early , still getting hassle . i feel your pain , just bullies
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v (@uraniumfroge) reported@virginmedia Every day it’s just “wait until tomorrow” with no real update, no installation date and no communication yet we’re being threatened with huge cancellation fees despite having no service at all. Can someone please actually take ownership of this situation?😡😡😡
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Jeremy Burrows (@JezDons) reported@virginmedia my tv & broadband services are down in the DN6 7 area of Doncaster. Is there an outage?
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just me (@finalstand79) reported@Benleo @virginmedia are shocking, offered me a contract with Netflix, didn't get it , made a complaint , did nothing other than acknowledged i made a complaint and my signal is always shocking. Warned so many people about them
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Pat🇬🇧🏴 Ray🏴🇬🇧🩵❤️ (@patray25) reported@VoWSilla @Benleo @virginmedia They are the very worst
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Swivel Eyed (@swiveleyed24) reported@Benleo @virginmedia I moved to community fibre a couple of years ago. Quarter the cost, faster Internet and better customer service.
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moo deng (@teamwedge999) reported.@virginmedia have gone back on the contract I was offered. Now trying to charge me £432 for a month's bill when it should only be £14.15. Shocking customer service.
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Shaun (@shauny67) reported@virginmedia @RobRollin2 If you have the 1gb they are free plus most WiFi issues are due to devices & not the service. Plus you can if want put in modem mode & use your own equipment
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Andy Jones (@Andy_wxm) reported@virginmedia Been a customer of yours for 2 months and my broadband keeps dropping out. Have switched off the hub and back on yet the broadband signal is still having the same problems