Virgin Media

Virgin Media Outage Report in Motherwell, North Lanarkshire, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Motherwell come from postal codes ML1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Motherwell, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Motherwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Motherwell, North Lanarkshire, Scotland 06/16/2024 14:55

June 16: Problems at Virgin Media

Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Motherwell, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Hamilton, Cumbernauld, Motherwell, Coatbridge, Shotts and Airdrie.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Total Blackout
United KingdomGlasgow TV
United KingdomGlasgow Wi-fi
United KingdomGlasgow E-mail
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Motherwell, Scotland

Latest outage, problems and issue reports in Motherwell and nearby locations:

  • hoostie101 David Houston (@hoostie101) reported from Glasgow, Scotland

    @virginmedia as a 25 year plus customer I’m shocked by your behaviour. I got £4.50 increase notified mid jan and called virgin. I was given automated option that said no increase (your system). Now virgin say no record and have introduced increase 😡. Shameful

  • SUSANLAING2 SUSAN LAING 🕸 (@SUSANLAING2) reported from East Kilbride, Scotland

    @virginmedia Thanks for the reply the issue seems to be resolved now

  • ragazzoscot Gary Robinson 🇧🇬🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@ragazzoscot) reported from Coatbridge, Scotland

    Help @virginmedia! Trying to reset my account password and stuck in a password reset loop - keep getting taken back to first page of reset process.

  • Lomondsmum Angela Kyle (@Lomondsmum) reported from Wishaw, Scotland

    @virginmedia Thank you again for your reply and your help. I would actually like to speak to someone in a UK office tomorrow please. How do I go about this?

  • theroddyscott Roddy Scott (@theroddyscott) reported from Kirkintilloch, Scotland

    @virginmedia terrible customer service while on the phone to one of your technical staff tonight... put on hold as they don’t have an answer then cut off not once but twice... shambles 😡

  • HelenMcD1967 Helen McDermott (@HelenMcD1967) reported from East Kilbride, Scotland

    A new @virginmedia customer since Wednesday and still having problems but customer service hung up and when called back to say visit not till Tuesday. Going back to BskyB as soon as get to speak to Virgin again. Dreadful CX!!

  • lordchaff Craig wants indy (@lordchaff) reported from East Kilbride, Scotland

    @virginmedia filled in an online complaint form two weeks ago and have heard absolutely nothing. Customer service with virgin is non existent

  • Lomondsmum Angela Kyle (@Lomondsmum) reported from Wishaw, Scotland

    @virginmedia The ability of your agents has never been questioned and is not my reason for asking. I will let you know how I get on with my new router, my second new router in 6 months.

  • quietarea1 Neil Crossan (@quietarea1) reported from Glasgow, Scotland

    @virginmedia virgin business. Phoned 4 times seemingly had signal sent to fix. Nothing happened at all. Over promised under delivered

  • HelenMcD1967 Helen McDermott (@HelenMcD1967) reported from East Kilbride, Scotland

    @virginmedia Engineer coming but 2 days too late. If not fixed tomorrow we are leaving. You should have been all over this. Call centre cut us off. Engineer gave us his number but couldn’t fix. No signal apart from part of downstairs and room above room where router is. Shocking!

  • jacklaffey Jack Laffey (@jacklaffey) reported from Glasgow, Scotland

    @virginmedia Oh gosh Are you retarded? I wont be checking outages Get Acc. 327223503 switched back on as per your email dated 26/02/21 with quoted payment ref 327223503001 Your actions have resulted in me having to break lockdown to access WiFi for my work & homeschooling Return my service

  • jacklaffey Jack Laffey (@jacklaffey) reported from Glasgow, Scotland

    @virginmedia My service isn’t working No WiFi No television Account no. 327223503 Get it sorted

  • Lomondsmum Angela Kyle (@Lomondsmum) reported from Wishaw, Scotland

    @virginmedia @virginmedia done all the usual troubleshooting. Finally got through to customer service and a new hub is being sent out. Initially in 5 days but I escalated it and it’s coming in two. I still find this unsatisfactory though because we need to work from home.

  • SUSANLAING2 SUSAN LAING 🕸 (@SUSANLAING2) reported from East Kilbride, Scotland

    Hey @virginmedia @alexa99 @AmazonUK is there an issue with any of you or all of you? Intermittent broadband and my echo will not connect?

  • YousefAbulHaija Dr Yousef Abul-Haija (@YousefAbulHaija) reported from Bishopbriggs, Scotland

    Hey @virginmedia I have an important online meeting to attend and my wifi isn’t working. Help please

  • Kev_Keenan Kevin Keenan (@Kev_Keenan) reported from Hamilton, Scotland

    @virginmedia I am paying for 600mb broadband but for over a month I have never seen speeds above 75mb. Tried the online advice, no change. Can’t get through to customer service as waiting times are over an hour. Any hints? It’s been a year of lockdown so not buying that excuse.

  • Lomondsmum Angela Kyle (@Lomondsmum) reported from Wishaw, Scotland

    Really getting fed up with the dropping of my home wifi signal @virginmedia I have used all my mobile data due to thisand my husbands conference calls are terminating. Have tried calling but getting no where fast. 😡

  • N_febfWESTLIFEx NicolaFayxo (@N_febfWESTLIFEx) reported from East Kilbride, Scotland

    @virginmedia SORT YOUR TEAM AND SERVICE OUT.

  • marcmcb11 Marc (@marcmcb11) reported from Glasgow, Scotland

    @the_pieface @virginmedia Been with them a year now and only recently had problems don’t know if they are maybe upgrading a lot at the Moment or not?

  • _iain_dunbar Iain Dunbar (@_iain_dunbar) reported from Cambuslang, Scotland

    @virginmedia also it’s amazing how responsive the chat is when you are trying to upgrade but how unresponsive it is when trying to cancel. #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LeighChristie8 Leigh Christie (@LeighChristie8) reported

    @virginmedia broadband down once again. Must be 5/6 times in past week. Service is shocking and your as reliable as broken ****** in a ***** house. Shocker your website down too . Useless company

  • kkrish07 Kartik Krishnaswamy (@kkrish07) reported

    @virginmedia the broadband for the last many months has been terrible; and you expect us to pay 100s of ££ for a disastrous service which you’ve been “fixing” for months. Shame that they don’t seem to care for their customers

  • rbaryia Rakesh Baryia (@rbaryia) reported

    @virginmedia Actually, when I checked the status on the Virgin website at the time - it was a PLANNED outage from 09:00 to 13:00! This is why on one of your staff's advice I signed up for text alerts to be warned of outages so I could make alternative arrangements!!

  • SimonRStones Dr Simon Stones (@SimonRStones) reported

    💻 @virginmedia please can you DM me to help cancel an engineer appointment for Friday? There was a fault which seems to have been fixed, so no longer needed. I’m unable to cancel via the app or website, which is frustrating. Thanks in advance.

  • vipul_chem Vipul (@vipul_chem) reported

    @virginmedia Hi, I am looking for a new broadband connection. Can I get some help please?

  • Stokesy1966 Richard S (@Stokesy1966) reported

    Virgin Media are ****. Broadband not even working now. I've ******* told them about 20 times the hub is ****** and they keep fobbing me off.

  • a2_xander 👻XanderA2🎃 (@a2_xander) reported

    Actual dog ****. Useless company @virginmedia ******* horrendous.

  • bludav_andrew 👽 (@bludav_andrew) reported from Manchester, England

    @virginmedia Hi, for the 2nd time it appears you’re trying to charge me for a call out when I wasn’t supposed to be charged, I’ve already called once about this and was told it was corrected but it’s happened again? I’ve had to cancel my DD until sorted as due to come out 2morrow

  • TravisJNicholl Travis (@TravisJNicholl) reported

    @virginmedia I haven’t been able to get anything on demand or catch up on my TiVo box with the error code V210. My account status is also showing as 22:Staging Would appreciate any help!

  • hadinuf222 hadinuf222 (@hadinuf222) reported

    @virginmedia Why is there no facility to sign in and change multiple email details like before. I needed to change a password, but it only allows one that I do not need to change.