Virgin Media Outage Report in Motherwell, North Lanarkshire, Scotland
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The latest reports from users having issues in Motherwell come from postal codes ML1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Motherwell, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Motherwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Motherwell, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Cumbernauld, Bellshill, Hamilton, Airdrie, Carluke, Coatbridge, Strathaven and East Kilbride.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Motherwell |
TV | |
| Glasgow |
Wi-fi | |
| Glasgow |
TV | |
| Motherwell |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Motherwell, Scotland
Latest outage, problems and issue reports in Motherwell and nearby locations:
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia And I have already used the scanning service about 6 weeks or so ago . TV is directly wored to router and has no broad band connection either
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B. David Hogg
(@bdavidhogg) reported
from
East Kilbride, Scotland
@virginmedia Turns out there’s not an outage in the area. The struggle continues...
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Diane Mckay
(@weekaiso) reported
from
Glasgow, Scotland
@virginmedia Signal drops every day even got a signal extender to boost the service throughout the house still no joy signal terrible
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🏴David🏴
(@dtr1984) reported
from
Glasgow, Scotland
@virginmedia wifi and tv down AGAIN , pay a fortune and theres always some sort of issue with it
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia Still no internet @virginmedia . Website not says no issues again anyone else in Glasgow having problems with virgin media
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B. David Hogg
(@bdavidhogg) reported
from
East Kilbride, Scotland
Spent the past few days trying to fix my @virginmedia WiFi, and after jumping through all the hoops, still nothing :(
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Ross MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia Please contact me ASAP about my complaint. I was driving when your advisor contacted me and wasn't able to talk. Yet again my broadband is incredibly slow. I dont pay for slow broadband, but it appears that you charge me for it nonetheless.
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Stacey Quinn
(@StaceyQ55740408) reported
from
Cumbernauld, Scotland
@virginmedia Want 2 explain why our internet and tv goes down for a change instead of the usual "known issue crap" . If it's maintenance why not just tell the folk that pay your wages the real issue for not bein able to watch the shows they want browse the Web or even work.
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia I did my maximum number of system checks yesterday and your operator did it too . Today when I first did there were problems identified and there are 2 ongoing issues with TV but no better and no information tonight
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia I have no idea how to book an engineer without another frustrating call . I am hoping that ad the TV issues are resolved my internet will be fixed
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia Still no internet and of course no call back that was promised . Your app now at least admitting there is an issue and saying will be fixed later today . I can only wait and see
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DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia The up load speed keeps dropping out to zero resulting in loss of connection! Think engineers call that surging! We have had the same issue at our property before but according to your engineers was only us and they couldn't find fault!
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia Now I still have no broadband and am waiting on a call back but I am sorry your customer service is not good
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia I have also tried the chat service . That was truly useless . Operators with set answers and no ability to deviate from the set answers
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DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia your service is diabolical litterly the worst I've ever came across! Your customer support is on par with the service! I've had poor Internet in Glasgow area now for over two weeks and there still no outage notification on your site! Bye virgin media
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Tom Watson
(@TomWatson1971) reported
from
Glasgow, Scotland
@joelycett Used the text chat service of @virginmedia once. Response after 3 days waiting was to call their helpline. Only got through on the 4th attempt on the helpline, after first 3 attempts disconnected after an hour on hold. 😁😅
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DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia No again it's only when test is complete it tells you there a problem! When we call they say there is a problem but the service status for the area isn't updated with the problem or estimate fix time! The cust services have no idea what I'm talking about! Scripted calls!
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Scott Garrett
(@garrett_golf) reported
from
Glasgow, Scotland
@virginmedia been trying to get through to customer service for 3days now..... left on hold for at least 10 minutes every time I try #horrificservice #totaljoke #chargeafortune #answeryourcustomerscalls🤮🤮🤮
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DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia so after being told we would have a discount and not be affected by a cut off we are officially cut off from the Internet! After weeks of the same ******* problem and customer services have no clue about this! Shocking!
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JOHN C
(@decostop) reported
from
Glasgow, Scotland
@chateauxwindy @LadyCatHT @SkyHelpTeam @Ofcom I now pay for a landline with @virginmedia because it would be more expensive to have broadband only 🤔 I have never used the landline, there is no phone plugged into it, no idea even what my number is.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Charles
(@cwmorris1) reported
@virginmedia and then you hang up after 1 hour and 10 mins!!!!!!!
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Aaron
(@AaronARW) reported
@virginmedia It’s really not an area outage. This has been going on for months since we had a new router and you are doing nothing about it. Guess we’ll have to change supplier. I’m not calling you because you guys do nothing about it.
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Luke
(@WGL1878) reported
@virginmedia Can you help me find my account? Thank you
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Jini Reddy
(@Jini_Reddy) reported
@virginmedia I've been through this all with the person I spoke to - I can't access my email mailbox on my webmail, no. It says mailbox not available (and no it won't let me change my password). And as I said, I was told the problem was at Virgin's end so ought you not to be aware of it?
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Curz
(@GCurzon) reported
Disgusting service. Wasted 90 mins trying to get through today to cancel account. If I was a new customer you would pick up on seconds. Absolute joke of a company @virginmedia
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Youngbucksslut
(@Melissnahhhhh) reported
@virginmedia You've told 4 different times in 24 hours that's fobbing off to me but sure I'll go ANOTHER 20 hours without service that I'm already overpaying for .. This better be taken off the bill cause its already ridiculous what I'm paying for without being able to use it
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Anna SLT
(@AnnieRed91) reported
Never, ever in my life have I dealt with a worse company than @virginmedia . After 90 minutes of being passed around after 2 months of ongoing issue, the agent laughs at me and hangs up. I'm shaking.
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Anthony Porter
(@TheAntPorter) reported
@BigJackBrass @virginmedia They are 100% fine until you ever have to do absolutely anything whatsoever to your services. Literally anything, including changing them or adding to them even is a nightmare. Absolutely appalling customer service. Much sympathies.
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Aly
(@Aly_00000) reported
Trying to get through to customer service at @virginmedia seems to be impossible! Anyone else tried talking to at least 3 customer advisors who hang up once you ask for help with your account?#dissapointingservice #virginmedia
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Ben Dolan
(@bendolan123) reported
@virginmedia Is this a problem that's just limited to me? I'm in B67 area