Virgin Media

Virgin Media Outage Report in Motherwell, North Lanarkshire, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Motherwell come from postal codes ML1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Motherwell, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Motherwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Motherwell, North Lanarkshire, Scotland 03/18/2025 09:50

March 18: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Motherwell, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Uddingston, Hamilton, Cumbernauld, Coatbridge, Bellshill, Motherwell, Airdrie, Wishaw, Larkhall, East Kilbride and Shotts.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomUddingston Internet
United KingdomHamilton Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Motherwell, Scotland

Latest outage, problems and issue reports in Motherwell and nearby locations:

  • alesbales Eilidh Grant (@alesbales) reported from Glasgow, Scotland

    @reganj3 @virginmedia That's not good.. so rude.. hope you get somewhere with it all soon

  • kchalmers_x 𝙆𝙞𝙧𝙨𝙩𝙮 𝘾𝙝𝙖𝙡𝙢𝙚𝙧𝙨 🫧 (@kchalmers_x) reported from Kirkintilloch, Scotland

    @virginmedia not had wifi since last night, bills paid so issue is on your end… what’s going on?

  • jamespa98970524 james parrott (@jamespa98970524) reported from Glasgow, Scotland

    @virginmedia unable to get a contact number, internet has been down for 2 days. Online only offers technician for Wednesday 27th… both work from home !!! HELP

  • Pirastu88 Simone Pirastu (@Pirastu88) reported from Glasgow, Scotland

    @virginmedia Nothing, same problem. I tried from laptop and from the phone.

  • jpathariya Jitendra Pathariya🇮🇳🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jpathariya) reported from Glasgow, Scotland

    Can you please check and help to sort this out? It's really disappointing that wrong information was provided to me to take my consent for upgrade. If I knew the correct benefits, I would have explored other options. @virginmedia

  • zandrayeaman Zandra Yeaman (@zandrayeaman) reported from Glasgow, Scotland

    @virginmedia No, it keeps saying check for updates but there is no update and issue with the broadband not changed. This is day 4.

  • zandrayeaman Zandra Yeaman (@zandrayeaman) reported from Glasgow, Scotland

    @virginmedia App not giving any different info. Can you advise when the issue will be fixed? Do I receive a discount on my bill for the lack of service? 4 days now.

  • lene2104 Eileen McGovern (@lene2104) reported from Glasgow, Scotland

    @virginmedia can someone answer me why I have spent 48hours trying to help downgrade my cousin package with you and we just get passed around different departments? Today alone we have been transferred 8 times and so far call time all time 4 hours 35mins 😡😡

  • celticghirl_bee Bee 🍀💚 !! (@celticghirl_bee) reported from Motherwell, Scotland

    @virginmedia Your WiFi is absolutely horrendous. Sick of phoning about it. Got a booster and honestly it's made no difference whatsoever. Working from home and constantly being cut off when in meetings. Going to cost me my job at this rate. Ongoing issues for months. Ridiculous

  • pollyc15 Pauline Campbell (@pollyc15) reported from Cambuslang, Scotland

    @virginmedia you cancel my netflix subscription as well as other customers.i start WhatsApp message and 4 hours later you offer me a worse off package. Do you add VAT to the 13.99 you charge me

  • GaryFrancolini Gary Francolini (@GaryFrancolini) reported from Glenmavis, Scotland

    @Ofcom this is not the first time we’ve had issues with @virginmedia and they never seem to investigate complaints properly. Any advice on what we can do about this?

  • PhilAnslow12 Phil Anslow (@PhilAnslow12) reported from Motherwell, Scotland

    @virginmedia I did call but the customer service put the phone down on me

  • kennyjblythe kenny blythe (@kennyjblythe) reported from Hamilton, Scotland

    @virginmedia is your website down again?

  • FrancescaDocher Francesca Docherty (@FrancescaDocher) reported from Overtown, Scotland

    Keep seeing these adverts for @virginmedia for stream. I can't get a signal if I am more than 6 feet away from the router and the signal booster they sent out is useless won't be bothering with their new service as tge service I have now is rubbish

  • Spike61987764 Spike (@Spike61987764) reported from Harthill, Scotland

    @virginmedia Not hard enough. 20 hours and 20 minutes without television and broadband which I pay dearly for and that's the best you can say. Time for compensation for no service and move away from @virginmedia to someone more reliable and actually cares a little about customer service

  • Pirastu88 Simone Pirastu (@Pirastu88) reported from Glasgow, Scotland

    @virginmedia Yes, I did. I must wait 24 hours to see if they solved my problem. Thank you very much 🙃

  • bhoy_al Alan 🍀 (@bhoy_al) reported from Glasgow, Scotland

    Never ever going with Virgin Media again. Internet has been down for nearly 24 hrs, and it's been down nearly everyday for at least 1-5 hours over the course of the last week or two.

  • gturner1969 Graeme Turner 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇹 (@gturner1969) reported from Glasgow, Scotland

    @virginmedia absolutely zero signal in Glasgow G20 area. No channels are showing???

  • LoraineRiddick2 Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland

    @virginmedia must be the worst company in the world to sort out an issue. Can’t even say their customer service is bad, as can’t get talking to a human being!! Time for change!😤

  • ChrisyCee90 ChrisyCee90 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ChrisyCee90) reported from Glasgow, Scotland

    @BillbobGaming @virginmedia Nope. It's pissed me ******** off as I was really looking forward to it! I've been waiting 2 weeks to find out what was in this castle 😭

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • danniroo dan 🏳️‍🌈 (@danniroo) reported

    @virginmedia I am trying to speak to somebody via the help chat on the website, I have answered the bot questions & was advised I was being passed over to a member of them team, but nobody is now responding

  • danniroo dan 🏳️‍🌈 (@danniroo) reported

    @virginmedia When I log into Wi-Fi I click on our account number VM……, this is very slow. We have a second VM…… choice to click on which is running much quicker speeds, but as we have not used this one I need help connecting/getting password

  • UT2K4_DwelleR Steven Fawcett 🐾 | NOPAT-UK | IAM | (@UT2K4_DwelleR) reported

    @virginmedia I'm going to leave this with @ofcom I have given you enough of my time over the past week. If you cant remedy my problems then I will have no other option to terminate my account early for breach of contract.

  • Rhirhialexander Rhiannon alexander (@Rhirhialexander) reported

    @virginmedia Yesterday the lady spoke to a manager & said she was coming off the phones to rectify the issue & that they didn’t know how virgin had messed the account up so badly. She said it would take her half an hour and then she would email me. I haven’t heard back since

  • Rockeythecat1 Diane Shanley (@Rockeythecat1) reported

    @virginmedia My "unstable wi fi messages" are driving me crazy !! I have to disconnect my Smart Devices, to Zoom and my CCTV camera goes off line too. I really need an invite to upgrade my Hub3 to #Virgin Hub5 at no extra cost as promoted by #Virginmedia in October.

  • Sueluck2 Sue luck (@Sueluck2) reported

    @virginmedia I’m having issues for a 2nd day on a row- internet been terrible all day! Apparently no issues in Kent area but have rebooted the router time and time again!

  • Yonzinho06 John17 (@Yonzinho06) reported

    @virginmedia I work in payroll for a big well known company a loss of Internet for one whole day means I will not be able to process wages for over 1500 employees, I cannot believe a company as big as virgin still have so many issues ans have no back up plans when things like this happen

  • ClaireMF Claire Fullick (@ClaireMF) reported

    @virginmedia CF5 3RG unacceptable service - please provide me with whom I can contact for some sort of recompense as all tv’s in my home are smart tv’s and thus redundant without good, reliable internet

  • danniroo dan 🏳️‍🌈 (@danniroo) reported

    @virginmedia There are no service issues in our area. This is to do with logging into our Wi-Fi

  • Michael69307678 A Chunk of Potter (@Michael69307678) reported

    @virginmedia Have your retentions team ring me. Otherwise I’ll just happily cancel my direct debit and post your so called tech back.