Virgin Media

Virgin Media Outage Report in Motherwell, North Lanarkshire, Scotland

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The latest reports from users having issues in Motherwell come from postal codes ML1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Motherwell, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Motherwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Motherwell, North Lanarkshire, Scotland 10/31/2025 09:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Motherwell, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Airdrie, Motherwell, Bellshill, Coatbridge, Wishaw, East Kilbride, Cumbernauld, Hamilton and Bothwell.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomAirdrie Internet
United KingdomGlasgow Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Motherwell, Scotland

Latest outage, problems and issue reports in Motherwell and nearby locations:

  • Dalus93 Dale McLean (@Dalus93) reported from Cumbernauld, Scotland

    @alexasry @virginmedia Yeah I'm on 210/20 for like £40pm, but the quality and customer service recently has been shocking

  • nachoman18721 Nacho Man 🇬🇧🏐 (@nachoman18721) reported from Glasgow, Scotland

    My current Virgin Media package: £100. To renew my contract package £120. If I was a new customer £80 WHAT A JOKE. @virginmedia

  • alanmcgown Alan McGown (@alanmcgown) reported from Hamilton, Scotland

    Looks like a bad move trying to contact @virginmedia when you are held on hold for an hour and still waiting

  • YvonneDevlin2 Yvonne Devlin (@YvonneDevlin2) reported from Glasgow, Scotland

    @virginmedia My Internet connection has been buffering since last week it came back on this morning then just 10 minutes ago went back off I turned the router on and off and it seems fine but it is really annoying so I would like to know if they are problems in my area 28

  • michaelt1967 MICK🇮🇪T🇮🇪 (@michaelt1967) reported from Glasgow, Scotland

    @Tam_Selleck @virginmedia been up and down past 10 days

  • StuartHill3 Stuart Hill (@StuartHill3) reported from Motherwell, Scotland

    Shocking @virginmedia brand new customer 20 days ago simple request switch from sports to movies to be told no pay for a service you can’t watch... is this customer service at this time of challenges. Didn’t get this with @skytv 😡😡

  • YvonneDevlin2 Yvonne Devlin (@YvonneDevlin2) reported from Glasgow, Scotland

    @virginmedia my WiFi is on and off can you confirm if there is a network problem on my area Glasgow G20

  • MargotMcCuaig Margot McCuaig (@MargotMcCuaig) reported from Glasgow, Scotland

    @mikeybhoy11 @virginmedia Long may that continue. Checked their site and there’s an issue in Glasgow. Was intermittent all day and now gone completely 😭

  • kandibabes Ruth Marshall (@kandibabes) reported from Glasgow, Scotland

    These idiots should pull their finger out and help people with online options. #fuckyourprofits @virginmedia

  • YvonneDevlin2 Yvonne Devlin (@YvonneDevlin2) reported from Glasgow, Scotland

    @virginmedia Well yes it have did the test on my virgin media app why can’t virgin media put a notice or send a notice on this app to tell us network problems in certain areas and also this twitter page why cant it be updated with area out of service terrible 😡

  • weedebsie19 Debbie Hughes (@weedebsie19) reported from Airdrie, Scotland

    @virginmedia Evening, is there an issue with the Virgin TIVO box tonight as I’m watching something on ‘My shows’ & it all seems to have stopped working!😢

  • MamaSilverside 🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿MamaSilverside (@MamaSilverside) reported from Glasgow, Scotland

    Oh yay. @virginmedia is down again. Just to make being on lockdown even more fun. 🙄

  • dyanemccourt Dyane Mccourt (@dyanemccourt) reported from Chapelhall, Scotland

    @reece_dinsdale @virginmedia We got thru after an hour, they are freezing sky sports payments for now. We were £135 got them down to £84, they no longer have over seas advisors working for them there for taking ages to get thru . Keep trying good luck 😉

  • GeePaton Grahame Paton (@GeePaton) reported from Kirkintilloch, Scotland

    @virginmedia no internet for over a day saying the password for the router is wrong when it’s not and when run a test it’s saying there’s no issues in my area

  • McManiche Maniche (@McManiche) reported from Glasgow, Scotland

    @virginmedia I am having a nightmare trying to speak to someone in your team. What a disaster your customer service is. Coming to you soon @SkyHelpTeam. Help!

  • TheBuzzard1319 Colin Burrows (@TheBuzzard1319) reported from Glasgow, Scotland

    @virginmedia It was ur customer service staff that caused the problem in the first place I’m certainly not goin to be contacting virgin when they should be contacting me, I’ve lost a day off work due to the incompetence of the customer service staff

  • paolodi67 Paolo (@paolodi67) reported from Cambuslang, Scotland

    Everyone should cancel their direct debits for @virginmedia until they start answering their calls and allowing people to downgrade their packages. We’ll soon hear from them then. Please RT #virginmedia

  • AndyMac2805 Andy 🏳️‍🌈🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@AndyMac2805) reported from Cumbernauld, Scotland

    @virginmedia Thanks for the response, I know you’ll be busy, understandably, but my tv/broadband/phone services are not working, and it’s quite necessary since I need to work from home

  • StuartHill3 Stuart Hill (@StuartHill3) reported from Motherwell, Scotland

    @virginmedia absolutely disgraceful new customer to virgin 3 weeks ago on deal of £70 a month for 12 month cancelled sports which was nightmare but now they try to take £179 out bank which I block and the cut it off leaving no WiFi or tv .... shocking 3 weeks service worst ever

  • GOTHICGUY270477 ALAN (@GOTHICGUY270477) reported from Cambuslang, Scotland

    @virginmedia hi my contact ends 5th may and I want to put a note to cancel on my account

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Tony88073wwfc Tony (@Tony88073wwfc) reported

    @virginmedia Hi, the broadband kept cutting out last night and this morning every 5-10 mins which is annoying. It was the broadband signal to the TiVo boxes aswell because the lights were on to say they had no internet signal.

  • Jonyoung14 Jon young (@Jonyoung14) reported

    @virginmedia Yes I’ve just joined virgin media and half my devices now don’t work, none off your telephone team can help me without charging me

  • SmithersTwins Colin&Alex Smithers (@SmithersTwins) reported

    @virginmedia We've been give numerous dates that you were coming to pull the cable through. Each time no-one turns up or bothers to call us. So each time @secretsquirel calls you and the same happens! No-one bothered to follow up the complaint he submitted either!! #notimpressed Alex

  • Mark1vernthecat Martin Holland (@Mark1vernthecat) reported

    Dear @virginmedia I have hundreds of different reasons, including four bounced calls, today, ti complain about your customer service, down the years. Today, however, I was looked after by a brilliant customer services advisor, called Holly - faith in humanity almost restored!

  • PostmanPatCFC Patrick (@PostmanPatCFC) reported

    Virgin media sim card service is so ******* DOG SHITTTT

  • thelightman93 Mr Man (@thelightman93) reported

    @libertyglobal @virginmedia Hopefully it’s better than the garbage set top boxes they normally send out and then refuse to upgrade unless they’re completely broken!

  • jubz9645 Jubz Hasan (@jubz9645) reported

    @virginmedia Interets been playing up over a week cant seem to resolve the issue even when on phone to virgin for 1 hour

  • thelightman93 Mr Man (@thelightman93) reported

    @VMO2News @virginmedia So how do existing customers get these? The website only shows options for new customers. Please don’t say we have to waste half our lives on a phone call to “customer services” to order a streaming device…. @virginmedia ?

  • jpt4469 💥John💥 (@jpt4469) reported

    @virginmedia I appreciate that but “the best” I was offered was the same broadband and phone but a lot less channels for £15 a month than than if I were a new customer. I have of course turned that down and leave in 2 days. It’s disappointing that loyalty is no longer rewarded.

  • LChothia Lucy Chothia (@LChothia) reported

    @virginmedia What is going on. I’ve spent 2hrs with your customer services team trying to cancel my account and it still isn’t done. @Ofcom