Virgin Media

Virgin Media Outage Report in Motherwell, North Lanarkshire, Scotland

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The latest reports from users having issues in Motherwell come from postal codes ML1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Motherwell, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Motherwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Motherwell, North Lanarkshire, Scotland 09/06/2025 21:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Motherwell, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Hamilton, Motherwell, East Kilbride, Airdrie, Cumbernauld, Bellshill, Viewpark, Uddingston, Blantyre, Coatbridge and High Blantyre.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow TV
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Motherwell, Scotland

Latest outage, problems and issue reports in Motherwell and nearby locations:

  • evilgareth Gareth King (@evilgareth) reported from Glasgow, Scotland

    Hey @virginmedia any clues when our broadband will be back? Slipped fix time twice & the other services (phone, TV) work... Unlike myself, partner & kids who can't as we've been offline all day now

  • CakesByKinane Cakes By Kinane (@CakesByKinane) reported from Glasgow, Scotland

    @virginmedia Signal keeps dropping and poor range.

  • Doug1tux1 Douglas lindsay (@Doug1tux1) reported from Glasgow, Scotland

    @virginmedia you should tell your Indian call handlers who are cold calling old customers not to shout at them for not being with virgin media, it’s just rude.

  • jools2009 Julie M 😇😹😷🌈 (@jools2009) reported from Glasgow, Scotland

    @virginmedia Yes there was a refund put through on Monday to clear it as it was your error charging him for full price when he had a deal! It shouldn’t take 4 days to push a button. I’m going to make another complaint. The upset your company has caused it ridiculous.

  • evilgareth Gareth King (@evilgareth) reported from Glasgow, Scotland

    @virginmedia The fix time has twice slipped.. it's "not ideal" that we are trying to work offline as a teacher & Citizens Advice Bureau manager (in addition to offline homeschooling now too) #virginmediadown #homeschooling

  • ryang23_ ryan (@ryang23_) reported from Glasgow, Scotland

    @virginmedia any updates on the internet being down g51

  • XRachelRoss Rachel ♥ (@XRachelRoss) reported from Kirkintilloch, Scotland

    Complaint raised with @virginmedia on the 17th of December when my bill was produced (for more than double what it should be) and still haven’t heard anything yet they managed to take the incorrect payment. Shocking service.

  • jools2009 Julie M 😇😹😷🌈 (@jools2009) reported from Glasgow, Scotland

    @virginmedia He has been cut off because of an outstanding payment which he does not owe and should have been removed. I’ve had to phone so many times and it hasn’t been fixed. I was told there would be no more issues now he’s been cut off!!!

  • gilkes1975 Gillian Cruden Kelly (@gilkes1975) reported from Bishopbriggs, Scotland

    @virginmedia can you help me I am constantly getting an error message ‘ops something went wrong’ when trying to view recorded programmes?

  • jools2009 Julie M 😇😹😷🌈 (@jools2009) reported from Glasgow, Scotland

    @virginmedia I’m through to someone now. But we’re definitely cancelling. The service on this matter has been severely lacking since set up in September and to be frank we can get him a better package with Sky.

  • paulyboy1888 Paul Craig (@paulyboy1888) reported from Glasgow, Scotland

    @Maca34938981 @virginmedia Mine has been fine all day, it’s broke into area codes not postcodes, your area must be down, I’m ok in penilee

  • ifeelalright Sam (@ifeelalright) reported from Motherwell, Scotland

    @virginmedia Can't help but notice the same thread in the replies to your tweet. Terrible service, broad band cuts out constantly and no deals for long time customers. I agree with them all. Watch for the bot response below👇👀

  • XRachelRoss Rachel ♥ (@XRachelRoss) reported from Kirkintilloch, Scotland

    @virginmedia Great help. After 3 days of texting with people for help I’ve been told to phone up to resolve. Your departments are a mess & the times I have to wait for YOU to fix YOUR mistakes are a joke.

  • ryang23_ ryan (@ryang23_) reported from Glasgow, Scotland

    @virginmedia why’s the Internet down?

  • paulyboy1888 Paul Craig (@paulyboy1888) reported from Glasgow, Scotland

    @Maca34938981 @virginmedia Definitely, when mine is down my catch-up on my tv box and everything is down, is crazy how much we rely on broadband now, no Netflix nothing

  • ConorBurns67 Conor Burns (@ConorBurns67) reported from Coatbridge, Scotland

    @virginmedia Both not working

  • evilgareth Gareth King (@evilgareth) reported from Glasgow, Scotland

    @virginmedia That's the issue. The status bit on the site doesn't get updates...

  • jonzo1 Jonathan Abourbih (@jonzo1) reported from Glasgow, Scotland

    @virginmedia my internet has stopped working a few minutes ago. Any network issues in South Glasgow?

  • ConorBurns67 Conor Burns (@ConorBurns67) reported from Coatbridge, Scotland

    @virginmedia Wifi still not working. Been down for about 4 days now. Ended up unplugging our superhub 2 and plugging in the superhub 3 which was sent out a while back. Still not working though

  • LarryCuffe Larry Cuffe (@LarryCuffe) reported from Hamilton, Scotland

    HELP! I am trying to contact Virgin Media to drop TV from my package. When I phone a robot, with a warm and friendly voice redirects to the website. I then have a typed conversation with a warm and friendly robot who sends me to the phone. How do I get to speak to a real person?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • boardom_ca John O'Brien (@boardom_ca) reported

    @JoelGSamuel @virginmedia Secure "enough" for most governments to send things they wouldn't send via email, which is of course super for those with housing issues... </s>

  • ThorpeRod Rod Thorpe 🇪🇺🇬🇧 (@ThorpeRod) reported

    @virginmedia broadband was definitely down this morning 8am ish but service status pg said "no issues", up & down all day totally unreliable yet not until gone 7pm did your SS page say "yes we're aware of problems in your area". Still down now. Poor service for the ££££ I pay!

  • jacksupjosh JacksUp (@jacksupjosh) reported

    @Yukii_c I know! My download for Rainbow Six Extraction stopped completely now its back on… some sites we’re still working… ******** is going on @virginmedia, piece of ****?

  • Corb_101 Corb (@Corb_101) reported

    let’s gooo @virginmedia is down again

  • Sylva144 . (@Sylva144) reported

    Ps4 and virgin media down

  • RunninOnEmptee Runnin On Empty (@RunninOnEmptee) reported

    @virginmedia Done, half a dozen times today. That's the problem no disrespect to you, but the communication between depts. at VM is non existent when it comes to problems & that's often why the techs are often rude, clueless & just try and flog boosters when you ring 🤓

  • VicKnight3 Vic Knight (@VicKnight3) reported

    @virginmedia Recovered at around 15:15hrs. We live in a real mobile blackspot anyway, so have to walk around 1/2 a mile to receive a mobile service anyway!

  • explainingpros TNG Explaining Pros (@explainingpros) reported

    Petition for virgin media to fix their **** servers 📝

  • NastyNastii τyτιι (@NastyNastii) reported

    Virgin media goes down... Time to tether the mobile. #Warzone

  • ewanewa Ewan Newall (@ewanewa) reported

    mfw virgin media picks the time I want to do my assessment as the prime opportunity to go down