Virgin Media Outage Report in Motherwell, North Lanarkshire, Scotland
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The latest reports from users having issues in Motherwell come from postal codes ML1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Motherwell, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Motherwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Motherwell, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Airdrie, Cumbernauld, Hamilton, Bellshill, High Blantyre, Coatbridge, Bothwell, Wishaw and East Kilbride.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Motherwell |
TV | |
| Motherwell |
Internet | |
| Glasgow |
Internet | |
| Airdrie |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Motherwell, Scotland
Latest outage, problems and issue reports in Motherwell and nearby locations:
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Zandra Yeaman
(@zandrayeaman) reported
from
Glasgow, Scotland
@virginmedia App not giving any different info. Can you advise when the issue will be fixed? Do I receive a discount on my bill for the lack of service? 4 days now.
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Jitendra Pathariya🇮🇳🏴
(@jpathariya) reported
from
Glasgow, Scotland
Can you please check and help to sort this out? It's really disappointing that wrong information was provided to me to take my consent for upgrade. If I knew the correct benefits, I would have explored other options. @virginmedia
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𝙆𝙞𝙧𝙨𝙩𝙮 𝘾𝙝𝙖𝙡𝙢𝙚𝙧𝙨 🫧
(@kchalmers_x) reported
from
Kirkintilloch, Scotland
@virginmedia not had wifi since last night, bills paid so issue is on your end… what’s going on?
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Bee 🍀💚 !!
(@celticghirl_bee) reported
from
Motherwell, Scotland
@virginmedia Your WiFi is absolutely horrendous. Sick of phoning about it. Got a booster and honestly it's made no difference whatsoever. Working from home and constantly being cut off when in meetings. Going to cost me my job at this rate. Ongoing issues for months. Ridiculous
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Eileen McGovern
(@lene2104) reported
from
Glasgow, Scotland
@virginmedia can someone answer me why I have spent 48hours trying to help downgrade my cousin package with you and we just get passed around different departments? Today alone we have been transferred 8 times and so far call time all time 4 hours 35mins 😡😡
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ChrisyCee90 🏴
(@ChrisyCee90) reported
from
Glasgow, Scotland
@BillbobGaming @virginmedia Nope. It's pissed me ******** off as I was really looking forward to it! I've been waiting 2 weeks to find out what was in this castle 😭
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Graeme Turner 🏴 🇮🇹
(@gturner1969) reported
from
Glasgow, Scotland
@virginmedia absolutely zero signal in Glasgow G20 area. No channels are showing???
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Alan 🍀
(@bhoy_al) reported
from
Glasgow, Scotland
Never ever going with Virgin Media again. Internet has been down for nearly 24 hrs, and it's been down nearly everyday for at least 1-5 hours over the course of the last week or two.
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🇺🇦Fck Putin C.S.C🇺🇦
(@JemimaFr) reported
from
Cambuslang, Scotland
@virginmedia any danger of my broadband working at some point today? Service is absolutely abhorrent
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Kirsty
(@Kirstym82kirsty) reported
from
Motherwell, Scotland
@virginmedia unfortunately I don't have 2 days to spend waiting on getting through Watts app is taking upto 5 days for a reply the issue is an overheating router so why can't you just send one
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Pauline Campbell
(@pollyc15) reported
from
Cambuslang, Scotland
@virginmedia you cancel my netflix subscription as well as other customers.i start WhatsApp message and 4 hours later you offer me a worse off package. Do you add VAT to the 13.99 you charge me
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Eilidh Grant
(@alesbales) reported
from
Glasgow, Scotland
@reganj3 @virginmedia That's not good.. so rude.. hope you get somewhere with it all soon
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Zandra Yeaman
(@zandrayeaman) reported
from
Glasgow, Scotland
@virginmedia No, it keeps saying check for updates but there is no update and issue with the broadband not changed. This is day 4.
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Phil Anslow
(@PhilAnslow12) reported
from
Motherwell, Scotland
@virginmedia I did call but the customer service put the phone down on me
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james parrott
(@jamespa98970524) reported
from
Glasgow, Scotland
@virginmedia unable to get a contact number, internet has been down for 2 days. Online only offers technician for Wednesday 27th… both work from home !!! HELP
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Simone Pirastu
(@Pirastu88) reported
from
Glasgow, Scotland
@virginmedia Yes, I did. I must wait 24 hours to see if they solved my problem. Thank you very much 🙃
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Gary Francolini
(@GaryFrancolini) reported
from
Glenmavis, Scotland
@Ofcom this is not the first time we’ve had issues with @virginmedia and they never seem to investigate complaints properly. Any advice on what we can do about this?
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kenny blythe
(@kennyjblythe) reported
from
Hamilton, Scotland
@virginmedia is your website down again?
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Paul Andrew martin
(@PMartin1888) reported
from
Glasgow, Scotland
@virginmedia Had to many difficult moments, with customer service, plus the Internet drops out every day without fail. Im cancelling at first opportunity
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Simone Pirastu
(@Pirastu88) reported
from
Glasgow, Scotland
@virginmedia Nothing, same problem. I tried from laptop and from the phone.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CollinsCAA
(@CollinsCAA) reported
@virginmedia internet is down for the 3rd time this year! It’s been down since 11:00am.
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John Grainger
(@graingermedia) reported
@virginmedia No because I don't have another handset. But I was sent a new SIM and have the same problem.
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MARK KIRK
(@kirkycando) reported
@virginmedia when you are "upgrading your network" Don't you think that you should inform your customers that the internet will go off ! You know about it yet you just can't be bothered. We were just on a very Important conference call that was disconnected.Had we know prior!
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Jess C.
(@abj_Jess) reported
@virginmedia Or they’ll hang up. Again. You see the frustration? Tell you what. I’ll just go ahead and stop paying the bills and when the debt collectors come knocking I’ll show them this conversation and say “even though I couldn’t get through to them on the phone, I still informed them.”
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Shaz
(@Housewife6) reported
from
Hammersmith, England
@virginmedia I have made a formal complaint and i already have the connect app, it does not help me!
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KiiWii
(@DefaultDNB) reported
@virginmedia Logged in & service status doesn’t show my issue. My issue is: I applied to switch my package (end of Oct) my current deal was about to end, this didn’t happen & now I am on a rolling contract that I don’t want to be on because it is costing me far more than I was paying before.
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Jess C.
(@abj_Jess) reported
@virginmedia Write a letter? For the effort I might as well pop in and see them. And here’s where the customer service falls down for me - it’s not quicker to call them (I’ve proven that several times) and the idea that nobody there has an email address is ridiculous.
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Bill
(@Bashhh_EU) reported
@virginmedia Your internet service is ******* ****.
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🌹
(@srk_xxx) reported
@virginmedia the absolute worst customer service in the world and even shittier mobile signal
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Lauren Crisp
(@laurencrispy1) reported
@virginmedia We’ve spoken to multiple people, many of who were due to call us back and never did. Today your customer service refused to answer our calls until we paid our bill, which was not paid because someone at virgin media cancelled it. Because we had no service. Honestly ridiculous.