Virgin Media Outage Report in Airdrie, North Lanarkshire, Scotland
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The latest reports from users having issues in Airdrie come from postal codes ML6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Airdrie, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Airdrie, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Coatbridge, Falkirk, Cumbernauld, Bellshill, East Kilbride, Motherwell, Denny, Bonnybridge, Hamilton, Airdrie, Larbert, Carluke and Grangemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Coatbridge |
Total Blackout | |
| Glasgow |
TV | |
| Falkirk |
||
| Glasgow |
||
| Cumbernauld |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Airdrie, Scotland
Latest outage, problems and issue reports in Airdrie and nearby locations:
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Jim Bauld
(@jimbauld) reported
from
Glasgow, Scotland
Getting absolutely fed up with the pixelation on @virginmedia during live HD broadcasts... paying far too much to get this crap
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Housty
(@mick_demarco) reported
from
Larkhall, Scotland
@virginmedia been on hold for 40 minutes waiting for tech support over my WiFi disabling itself and I have an important Skype call in a couple of hours.
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DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia The up load speed keeps dropping out to zero resulting in loss of connection! Think engineers call that surging! We have had the same issue at our property before but according to your engineers was only us and they couldn't find fault!
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia Still no internet @virginmedia . Website not says no issues again anyone else in Glasgow having problems with virgin media
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia I have also tried the chat service . That was truly useless . Operators with set answers and no ability to deviate from the set answers
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JOHN C
(@decostop) reported
from
Glasgow, Scotland
@chateauxwindy @LadyCatHT @SkyHelpTeam @Ofcom I now pay for a landline with @virginmedia because it would be more expensive to have broadband only 🤔 I have never used the landline, there is no phone plugged into it, no idea even what my number is.
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eileen haugh
(@finnsgran) reported
from
Motherwell, Scotland
Been waiting for help from Virgin Media since 18 th October surely someone has read my message by now
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Tom Watson
(@TomWatson1971) reported
from
Glasgow, Scotland
@joelycett Used the text chat service of @virginmedia once. Response after 3 days waiting was to call their helpline. Only got through on the 4th attempt on the helpline, after first 3 attempts disconnected after an hour on hold. 😁😅
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eileen haugh
(@finnsgran) reported
from
Motherwell, Scotland
Can anyone tell me how to get through to virgin media sat on phone on sat for 1 hour45 mins got cut off now on messaging for1 hour 38 mins no reply .... atrocious customer service
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia I did my maximum number of system checks yesterday and your operator did it too . Today when I first did there were problems identified and there are 2 ongoing issues with TV but no better and no information tonight
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia And I have already used the scanning service about 6 weeks or so ago . TV is directly wored to router and has no broad band connection either
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🏴David🏴
(@dtr1984) reported
from
Glasgow, Scotland
@virginmedia wifi and tv down AGAIN , pay a fortune and theres always some sort of issue with it
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Ross MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia Please contact me ASAP about my complaint. I was driving when your advisor contacted me and wasn't able to talk. Yet again my broadband is incredibly slow. I dont pay for slow broadband, but it appears that you charge me for it nonetheless.
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia Still no internet and of course no call back that was promised . Your app now at least admitting there is an issue and saying will be fixed later today . I can only wait and see
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DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia your service is diabolical litterly the worst I've ever came across! Your customer support is on par with the service! I've had poor Internet in Glasgow area now for over two weeks and there still no outage notification on your site! Bye virgin media
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DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia No again it's only when test is complete it tells you there a problem! When we call they say there is a problem but the service status for the area isn't updated with the problem or estimate fix time! The cust services have no idea what I'm talking about! Scripted calls!
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia I have no idea how to book an engineer without another frustrating call . I am hoping that ad the TV issues are resolved my internet will be fixed
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia Now I still have no broadband and am waiting on a call back but I am sorry your customer service is not good
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Maurice Logie
(@MauriceLogie) reported
from
Hamilton, Scotland
@vmbusinesshelp @ady315 @vmbusiness Still no internet connection - that’s 4 days . Have called @virginmedia several times and told we don’t appear to have a problem!!!! #shockingservice
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DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia so after being told we would have a discount and not be affected by a cut off we are officially cut off from the Internet! After weeks of the same ******* problem and customer services have no clue about this! Shocking!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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lynette higgins
(@lynettehiggins3) reported
from
Edinburgh, Scotland
@virginmedia Yes it is telling me there are no issues in my area and that I should have registered re issue - I did yesterday and today, do your departments or records not get joined up, completely shocking service
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Nathan Davis
(@enjaylondon) reported
@virginmedia ‘Yodel’ have just delivered a parcel to my address in my name with a new SIM card - but I am NOT a VM customer and never have been - This needs investigating immediately!
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sarah goddard 🕷
(@ladyGpod) reported
@virginmedia No. Thay was part of issue. Today after wrangling in a patient way on phone for an hour someone gave us a few chances to answer the ridiculously unhelpful security q's so cld move forward a little. Still nowhere on reimbursement. Trying to stop payments on old acct since Oct.
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Emma Ball 💙
(@emmaballltd) reported
@virginmedia my parents have called you and the service has been awful- they need to speak to someone- but can’t seem to…. Or shall I just get them changed over to @SkyMediaUK ??
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Raventomb
(@Raventomb) reported
@virginmedia sorry, I've already called in 5 times now - unfortunately i now need to make other wifi arrangements to support WFH for the next few days and cant spend any further time on the phone as Virgin unable to help within the agreed timescales, hence why im reaching you to you -
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lynette higgins
(@lynettehiggins3) reported
@virginmedia When do they expect it to be fixed as I have no heating or hot water due to internet being down
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C Hubby
(@crubby09) reported
@virginmedia OK all that being said, what do we get in return?? Because I assume we will still have to pay for it even though we have no Internet or TV for three days. Even if there is an outage as you say, this is a shambles and not fair on anyone who is with Virgin media
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Si Barry
(@SiBarry81) reported
@virginmedia I suspect things will return to your usual exceptional standard of intermittent service and four hour download times for movies and a necessity for me to restart my hub every few days to try and get some form of basic service. Worth every penny of the £55 a month you charge. 👍🏻
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Stephen Royle
(@burgerlion) reported
So @virginmedia No on demand services for over 6 weeks now. I’m told this is due to a power outage and won’t be fixed until the new year. This is not acceptable.
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Emma Ball 💙
(@emmaballltd) reported
@virginmedia Not on Virgin at my parents house- you don’t seem to want to help them??