Virgin Media Outage Report in Airdrie, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Airdrie come from postal codes ML6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Airdrie, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Airdrie, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Uddingston, Hamilton, Larbert, Cumbernauld, Coatbridge, Bellshill, Bonnybridge, Motherwell, Airdrie, Denny, Wishaw, Larkhall and Grangemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Falkirk |
Total Blackout | |
| Falkirk |
Total Blackout | |
| Uddingston |
Internet | |
| Hamilton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Airdrie, Scotland
Latest outage, problems and issue reports in Airdrie and nearby locations:
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Fraz🍓🏴🇪🇺🎗
(@FraserWilson95) reported
from
Glasgow, Scotland
My @virginmedia internet service is now down for the third consecutive day in Glasgow and yet again I’m having to tether to my phone’s data to be able to work from home. This is woeful service when so many are working from home relying on their internet - get it sorted!!!
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Madeleine Black
(@madblack65) reported
from
Glasgow, Scotland
Unbelievablely poor customer service from @virginmedia Was waiting on phone for ages and spoke with me to be told my husband has to come home from work to deal with it!!! Day 2 no WiFi and I’m working from home and daughter finishing masters online 😤😤😤
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thecontrarian
(@Larousse1968) reported
from
Glasgow, Scotland
@virginmedia can you tell me how to contact customer services please
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Darren of Mcilvaney
(@bawz) reported
from
Hamilton, Scotland
Internet down. In the middle of trying to get Black Spindle. Sort it out Virgin Media! That's twice in a week 🤬
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
It appears @virginmedia can't communicate with it's customers. Perhaps @Ofcom and @BBCWatchdog would like to investigate how their inability to provide customer service is affecting customers ability to work during a pandemic.
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Charlene Durham
(@chaz1510) reported
from
Bishopbriggs, Scotland
@virginmedia 50 mins and counting Iv been in a queue to get through to customer services! This is what I want on a Friday night 👌🏼 ....still waiting
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
@virginmedia ok virgin I have had no service all day, I can't get through to you. I need broadband for work what are you doing about this, your customer service is a shambles so far.
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
@virginmedia another day another virgin outage. It's getting really annoying.
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ⓄⒷ 🏴
(@ayenaebotherpal) reported
from
Birkenshaw, Scotland
So sick of @virginmedia and their stupid c130 error code. Constant. Absolute worst. And their **** WiFi. Useless.
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Steve
(@steve2theizzO) reported
from
Falkirk, Scotland
What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@virginmedia Need help with my account now being charged more for the same services
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Michael Barnett
(@MichaelBarnet18) reported
from
Glasgow, Scotland
@virginmedia hey there, I can’t pick up any emails tonight. Is there a problem in the Glasgow area? Thanks, Michael
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Madeleine Black
(@madblack65) reported
from
Glasgow, Scotland
@Interestedpty @virginmedia Who should I change to that actually gives a good service? 🤔🤔
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lisa buik
(@LBuik) reported
from
Glasgow, Scotland
@virginmedia how can I speak to someone I gave major issue with internet connection #maybetimetomove
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
@virginmedia no broadband for the second day. No information or customer service. People have to work you know.
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ⓄⒷ 🏴
(@ayenaebotherpal) reported
from
Birkenshaw, Scotland
@virginmedia I’ve now resorted to. Connecting my tv to my mobile phone data in order to watch Netflix etc as the connection from you is so bad and cuts out every few minutes. Is anything being done about this? What we actually paying for?
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Charlene Durham
(@chaz1510) reported
from
Bishopbriggs, Scotland
@eastbelfastgirl @virginmedia How bad is that! Honestly I appreciate staff are working from home but they are quick taking your money!
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Adrienne
(@ya_diks) reported
from
Coatbridge, Scotland
@virginmedia can’t seem to get logged into my account on your website or app on both pc and mobile. It just keeps reloading the main page to login again
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Yvonne McAnenay Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia area 28 no service how long until it’s up and running please
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
Despite @virginmedia increasing it's prices they continue to disrespect customers. We have had no broadband for 2 whole days, no response. I have been on the their website asking for help to enable me to work during a pandemic, nothing helpful. One the phone for 45 mins and????
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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SxSaj
(@sx_saj) reported
@virginmedia your customer service is beyond dreadful! I have been wrongly disconnected 2 weeks prior to installation at my new property. Almost 2 hours on the phone - still being told it will be 72 hours before im reconnected. On top of the 48 hours you promised me 2 days ago!!!
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Adam
(@AdamCJMcLean) reported
@virginmedia I was told it would return on the 17th at 0900 but now the repairs are going to take until the 23rd?! That's 10 days without working service 💀
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Ade Hartland
(@AdeHartland) reported
@virginmedia Just states ‘no issues’ but that doesn’t mean anything
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Jack Nowicki
(@JackNowicki2) reported
@virginmedia So one was windows 11 and the other two were iOS devices on the latest software spoke with two people and both came to the conclusion that there’s no issues with broadband which is correct, no overheating of the hub 3 and that it’s simply just the bulb inside that’s failed 1/2
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Iron Satay
(@IronSatay) reported
@virginmedia I wanted to pay for broadband and not be paying out the nose for services I don't use. I wanted to keep my cable and just have Internet at a reasonable competitive cost. But 48 hours in customer service hell has me wanting to commit seppuku.
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m
(@leipperm) reported
@virginmedia So, the AFM never did give me a call. I'm hoping that Kelly's turn up tomorrow, however, have had no confirmation from Virgin media or Kelly's communication about this. I guess tomorrow will be cross your fingers and hope day.
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Thomas Birdsall
(@ThomasBirdsall) reported
@virginmedia disgrace handling issues and complaints. Never will renew due to the horrible service and pointless complaints system
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Russ Hart
(@RussellSHart) reported
@virginmedia The replacement Hub4 works perfectly which validate to some degree why the initial installation was very poor and the subsequent service well below contract obligation! After it finally failed and thus replaced it now works as expected.
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(@BxbbyDazzler) reported
@virginmedia what is going on with your WiFi?? It’s hilariously bad. Sort it out.
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Mo
(@Mo80881169) reported
@virginmedia So the engineer advised that the service is down until tomorrow afternoon, and if I wish a refund for services I’m not using I should phone back when it’s working again. You are a communication company, I expect VM to advise me when there’s a total..cont