Virgin Media Outage Report in Airdrie, North Lanarkshire, Scotland
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The latest reports from users having issues in Airdrie come from postal codes ML6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Airdrie, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Airdrie, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Hamilton, Glasgow, Falkirk, Bonnybridge, Bellshill, Motherwell, Grangemouth, Coatbridge, Larbert, Airdrie, East Kilbride, Cumbernauld, Larkhall, Uddingston and Denny.
| City | Problem Type | Report Time |
|---|---|---|
 Hamilton |
Phone | |
| Glasgow |
TV | |
| Falkirk |
Wi-fi | |
| Glasgow |
TV | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout |
Community Discussion
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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Airdrie, Scotland
Latest outage, problems and issue reports in Airdrie and nearby locations:
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Julie M 😇😹😷🌈
(@jools2009) reported
from
Glasgow, Scotland
@virginmedia Yes there was a refund put through on Monday to clear it as it was your error charging him for full price when he had a deal! It shouldn’t take 4 days to push a button. I’m going to make another complaint. The upset your company has caused it ridiculous.
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Gerardo Chierchia
(@geochierchia) reported
from
Wishaw, Scotland
@virginmedia I need to order a Booster, your VM Connect app doesn’t support Hub 4 and I can’t get through to anyone on the phone, how can I go about having one sent out?
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Cakes By Kinane
(@CakesByKinane) reported
from
Glasgow, Scotland
@virginmedia Signal keeps dropping and poor range.
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Gareth King
(@evilgareth) reported
from
Glasgow, Scotland
Hey @virginmedia any clues when our broadband will be back? Slipped fix time twice & the other services (phone, TV) work... Unlike myself, partner & kids who can't as we've been offline all day now
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Sam
(@ifeelalright) reported
from
Motherwell, Scotland
@virginmedia Can't help but notice the same thread in the replies to your tweet. Terrible service, broad band cuts out constantly and no deals for long time customers. I agree with them all. Watch for the bot response below👇👀
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Gillian Cruden Kelly
(@gilkes1975) reported
from
Bishopbriggs, Scotland
@virginmedia can you help me I am constantly getting an error message ‘ops something went wrong’ when trying to view recorded programmes?
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Gary Connor
(@connor_gary) reported
from
Dullatur, Scotland
@virginmedia @MartinSLewis I am trying to cancel my contract due to price hike. Contact number unavailable and up to 4 hour wait on chat. Plenty operators available when you cold call customers. Please sort out phone and chat response
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Conor Burns
(@ConorBurns67) reported
from
Coatbridge, Scotland
@virginmedia Wifi still not working. Been down for about 4 days now. Ended up unplugging our superhub 2 and plugging in the superhub 3 which was sent out a while back. Still not working though
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Gareth King
(@evilgareth) reported
from
Glasgow, Scotland
@virginmedia The fix time has twice slipped.. it's "not ideal" that we are trying to work offline as a teacher & Citizens Advice Bureau manager (in addition to offline homeschooling now too) #virginmediadown #homeschooling
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Larry Cuffe
(@LarryCuffe) reported
from
Hamilton, Scotland
HELP! I am trying to contact Virgin Media to drop TV from my package. When I phone a robot, with a warm and friendly voice redirects to the website. I then have a typed conversation with a warm and friendly robot who sends me to the phone. How do I get to speak to a real person?
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Julie M 😇😹😷🌈
(@jools2009) reported
from
Glasgow, Scotland
@virginmedia He has been cut off because of an outstanding payment which he does not owe and should have been removed. I’ve had to phone so many times and it hasn’t been fixed. I was told there would be no more issues now he’s been cut off!!!
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ryan
(@ryang23_) reported
from
Glasgow, Scotland
@virginmedia any updates on the internet being down g51
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Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
@virginmedia Great help. After 3 days of texting with people for help I’ve been told to phone up to resolve. Your departments are a mess & the times I have to wait for YOU to fix YOUR mistakes are a joke.
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Conor Burns
(@ConorBurns67) reported
from
Coatbridge, Scotland
@virginmedia Both not working
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Gareth King
(@evilgareth) reported
from
Glasgow, Scotland
@virginmedia That's the issue. The status bit on the site doesn't get updates...
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Paul Craig
(@paulyboy1888) reported
from
Glasgow, Scotland
@Maca34938981 @virginmedia Mine has been fine all day, it’s broke into area codes not postcodes, your area must be down, I’m ok in penilee
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Julie M 😇😹😷🌈
(@jools2009) reported
from
Glasgow, Scotland
@virginmedia I’m through to someone now. But we’re definitely cancelling. The service on this matter has been severely lacking since set up in September and to be frank we can get him a better package with Sky.
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ryan
(@ryang23_) reported
from
Glasgow, Scotland
@virginmedia why’s the Internet down?
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Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
Complaint raised with @virginmedia on the 17th of December when my bill was produced (for more than double what it should be) and still haven’t heard anything yet they managed to take the incorrect payment. Shocking service.
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Paul Craig
(@paulyboy1888) reported
from
Glasgow, Scotland
@Maca34938981 @virginmedia Definitely, when mine is down my catch-up on my tv box and everything is down, is crazy how much we rely on broadband now, no Netflix nothing
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Philpott
(@patrickphilpott) reported
@virginmedia I spent 4 hours - yes 4 - on phone today. Pushed from pillar to post often with a 20-40 mins hold in between. Finally worked out my account had not been transferred properly and equipment not paired. But still no TV or internet. Truly appalling service.
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🤘Jordon Mallenby🤘
(@MrMallenby) reported
@fiveub @virginmedia honestly mate virgin fibre is pretty terrible, the download is great but the upload is shockingly bad compared. Im sitting at 350 down and around 35 up where as in my previous flat i could get 80/50 with BT
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Wesley Wilson
(@wesleywilson29) reported
@virginmedia Huh? How can the community help you provide the service that I pay for? That’s your job!
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Jayden lockwood
(@JLockwood90) reported
@virginmedia we got a new box but it is now stuck in a software update and has been updating for hours, your customer service is awful and you’ll take days to reply to this
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Phil Worthington
(@philsportglobal) reported
@virginmedia 1. It came back on at 9:30am, therefore down for nearly 29 hours, no one answers the phone on tech support, no explanation as to what the problem was, all you get is “we know what the problem and our engineers are fixing it’ you then get times when it will be fixed which do not..
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Paul Chadder
(@ChadderPaul) reported
@virginmedia @virginmedia been on hold on the phone for a faulty DVR with “a serious problem” on a green screen on 3 occasions more than 1 Hr each before you hang up without ever answering the phone. Problem can’t be fixed online as there is no error code. No tv for 2 days! 😡
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Lee Mansell
(@lee1mansell) reported
@virginmedia is it company policy to withhold a pac code for 60 hours? Is it also company policy for your operator to hang up on its customers?
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Carlie
(@carliehammond7) reported
@virginmedia To our knowledge there is no service issues in the area.Planned maintenance was arranged and service was back to normal. This was last week. I have still not received an email or call & still no landline. How do I take this further?
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Gregory Davies
(@GregAJDavies) reported
@virginmedia Please don’t waste my time. I’ve recently moved, all I need is for my router to be activated but there seems to be an issue. If you can’t help me then I’ll just leave Virgin
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Snowphie
(@SCienceSophs) reported
@virginmedia My service came back on by itself apparently. But it's gone again. I need a replacement router. This isn't my issue whatever maintenance you did on Saturday has wrecked my internet.