Virgin Media

Virgin Media Outage Report in Airdrie, North Lanarkshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Airdrie come from postal codes ML6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Airdrie, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Airdrie, North Lanarkshire, Scotland 03/18/2025 09:45

March 18: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Airdrie, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Uddingston, Hamilton, Larbert, Cumbernauld, Coatbridge, Bellshill, Bonnybridge, Motherwell, Airdrie, Denny, Wishaw, Larkhall and Grangemouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomFalkirk Total Blackout
United KingdomFalkirk Total Blackout
United KingdomUddingston Internet
United KingdomHamilton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Airdrie, Scotland

Latest outage, problems and issue reports in Airdrie and nearby locations:

  • FraserWilson95 Fraz🍓🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🎗 (@FraserWilson95) reported from Glasgow, Scotland

    My @virginmedia internet service is now down for the third consecutive day in Glasgow and yet again I’m having to tether to my phone’s data to be able to work from home. This is woeful service when so many are working from home relying on their internet - get it sorted!!!

  • madblack65 Madeleine Black (@madblack65) reported from Glasgow, Scotland

    Unbelievablely poor customer service from @virginmedia Was waiting on phone for ages and spoke with me to be told my husband has to come home from work to deal with it!!! Day 2 no WiFi and I’m working from home and daughter finishing masters online 😤😤😤

  • Larousse1968 thecontrarian (@Larousse1968) reported from Glasgow, Scotland

    @virginmedia can you tell me how to contact customer services please

  • bawz Darren of Mcilvaney (@bawz) reported from Hamilton, Scotland

    Internet down. In the middle of trying to get Black Spindle. Sort it out Virgin Media! That's twice in a week 🤬

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    It appears @virginmedia can't communicate with it's customers. Perhaps @Ofcom and @BBCWatchdog would like to investigate how their inability to provide customer service is affecting customers ability to work during a pandemic.

  • chaz1510 Charlene Durham (@chaz1510) reported from Bishopbriggs, Scotland

    @virginmedia 50 mins and counting Iv been in a queue to get through to customer services! This is what I want on a Friday night 👌🏼 ....still waiting

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    @virginmedia ok virgin I have had no service all day, I can't get through to you. I need broadband for work what are you doing about this, your customer service is a shambles so far.

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    @virginmedia another day another virgin outage. It's getting really annoying.

  • ayenaebotherpal ⓄⒷ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ayenaebotherpal) reported from Birkenshaw, Scotland

    So sick of @virginmedia and their stupid c130 error code. Constant. Absolute worst. And their **** WiFi. Useless.

  • steve2theizzO Steve (@steve2theizzO) reported from Falkirk, Scotland

    What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm

  • AMontguire Andrew Montguire (@AMontguire) reported from Glasgow, Scotland

    @virginmedia Need help with my account now being charged more for the same services

  • MichaelBarnet18 Michael Barnett (@MichaelBarnet18) reported from Glasgow, Scotland

    @virginmedia hey there, I can’t pick up any emails tonight. Is there a problem in the Glasgow area? Thanks, Michael

  • madblack65 Madeleine Black (@madblack65) reported from Glasgow, Scotland

    @Interestedpty @virginmedia Who should I change to that actually gives a good service? 🤔🤔

  • LBuik lisa buik (@LBuik) reported from Glasgow, Scotland

    @virginmedia how can I speak to someone I gave major issue with internet connection #maybetimetomove

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    @virginmedia no broadband for the second day. No information or customer service. People have to work you know.

  • ayenaebotherpal ⓄⒷ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ayenaebotherpal) reported from Birkenshaw, Scotland

    @virginmedia I’ve now resorted to. Connecting my tv to my mobile phone data in order to watch Netflix etc as the connection from you is so bad and cuts out every few minutes. Is anything being done about this? What we actually paying for?

  • chaz1510 Charlene Durham (@chaz1510) reported from Bishopbriggs, Scotland

    @eastbelfastgirl @virginmedia How bad is that! Honestly I appreciate staff are working from home but they are quick taking your money!

  • ya_diks Adrienne (@ya_diks) reported from Coatbridge, Scotland

    @virginmedia can’t seem to get logged into my account on your website or app on both pc and mobile. It just keeps reloading the main page to login again

  • YvonneDevlin2 Yvonne McAnenay Devlin (@YvonneDevlin2) reported from Glasgow, Scotland

    @virginmedia area 28 no service how long until it’s up and running please

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    Despite @virginmedia increasing it's prices they continue to disrespect customers. We have had no broadband for 2 whole days, no response. I have been on the their website asking for help to enable me to work during a pandemic, nothing helpful. One the phone for 45 mins and????

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sx_saj SxSaj (@sx_saj) reported

    @virginmedia your customer service is beyond dreadful! I have been wrongly disconnected 2 weeks prior to installation at my new property. Almost 2 hours on the phone - still being told it will be 72 hours before im reconnected. On top of the 48 hours you promised me 2 days ago!!!

  • AdamCJMcLean Adam (@AdamCJMcLean) reported

    @virginmedia I was told it would return on the 17th at 0900 but now the repairs are going to take until the 23rd?! That's 10 days without working service 💀

  • AdeHartland Ade Hartland (@AdeHartland) reported

    @virginmedia Just states ‘no issues’ but that doesn’t mean anything

  • JackNowicki2 Jack Nowicki (@JackNowicki2) reported

    @virginmedia So one was windows 11 and the other two were iOS devices on the latest software spoke with two people and both came to the conclusion that there’s no issues with broadband which is correct, no overheating of the hub 3 and that it’s simply just the bulb inside that’s failed 1/2

  • IronSatay Iron Satay (@IronSatay) reported

    @virginmedia I wanted to pay for broadband and not be paying out the nose for services I don't use. I wanted to keep my cable and just have Internet at a reasonable competitive cost. But 48 hours in customer service hell has me wanting to commit seppuku.

  • leipperm m (@leipperm) reported

    @virginmedia So, the AFM never did give me a call. I'm hoping that Kelly's turn up tomorrow, however, have had no confirmation from Virgin media or Kelly's communication about this. I guess tomorrow will be cross your fingers and hope day.

  • ThomasBirdsall Thomas Birdsall (@ThomasBirdsall) reported

    @virginmedia disgrace handling issues and complaints. Never will renew due to the horrible service and pointless complaints system

  • RussellSHart Russ Hart (@RussellSHart) reported

    @virginmedia The replacement Hub4 works perfectly which validate to some degree why the initial installation was very poor and the subsequent service well below contract obligation! After it finally failed and thus replaced it now works as expected.

  • BxbbyDazzler - (@BxbbyDazzler) reported

    @virginmedia what is going on with your WiFi?? It’s hilariously bad. Sort it out.

  • Mo80881169 Mo (@Mo80881169) reported

    @virginmedia So the engineer advised that the service is down until tomorrow afternoon, and if I wish a refund for services I’m not using I should phone back when it’s working again. You are a communication company, I expect VM to advise me when there’s a total..cont