Virgin Media Outage Report in Bishopbriggs, East Dunbartonshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bishopbriggs, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bishopbriggs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bishopbriggs, East Dunbartonshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, East Kilbride, Johnstone, Newton Mearns, Coatbridge, Erskine, Hamilton, Motherwell, Cumbernauld, Larkhall, Paisley, Airdrie, Uddingston, Bellshill and Clydebank.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bishopbriggs, Scotland
Latest outage, problems and issue reports in Bishopbriggs and nearby locations:
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Eileen McGovern
(@lene2104) reported
from
Glasgow, Scotland
@virginmedia can someone answer me why I have spent 48hours trying to help downgrade my cousin package with you and we just get passed around different departments? Today alone we have been transferred 8 times and so far call time all time 4 hours 35mins 😡😡
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia must be the worst company in the world to sort out an issue. Can’t even say their customer service is bad, as can’t get talking to a human being!! Time for change!😤
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ChrisyCee90 🏴
(@ChrisyCee90) reported
from
Glasgow, Scotland
@BillbobGaming @virginmedia Nope. It's pissed me ******** off as I was really looking forward to it! I've been waiting 2 weeks to find out what was in this castle 😭
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Algerish Lass 🏴💚
(@NasceraMahria) reported
from
Airdrie, Scotland
@virginmedia honestly your service is shite
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Eilidh Grant
(@alesbales) reported
from
Glasgow, Scotland
@reganj3 @virginmedia That's not good.. so rude.. hope you get somewhere with it all soon
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Pauline Campbell
(@pollyc15) reported
from
Cambuslang, Scotland
@virginmedia you cancel my netflix subscription as well as other customers.i start WhatsApp message and 4 hours later you offer me a worse off package. Do you add VAT to the 13.99 you charge me
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Alan 🍀
(@bhoy_al) reported
from
Glasgow, Scotland
Never ever going with Virgin Media again. Internet has been down for nearly 24 hrs, and it's been down nearly everyday for at least 1-5 hours over the course of the last week or two.
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia How can I phone 151 when my phone line isn’t working! And yes, I’ve dialled the 0345 number on many occasions yet still can’t speak to anyone!!no doubt I will hear from you when I cancel my direct debit and move to another supplier!
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Graeme Turner 🏴 🇮🇹
(@gturner1969) reported
from
Glasgow, Scotland
@virginmedia absolutely zero signal in Glasgow G20 area. No channels are showing???
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kirsteen.buchanan💙
(@teenteen1971) reported
from
Paisley, Scotland
@virginmedia would it be possible to get help with my mums virgin media account please..... trying again to get this sorted.
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Simone Pirastu
(@Pirastu88) reported
from
Glasgow, Scotland
@virginmedia Yes, I did. I must wait 24 hours to see if they solved my problem. Thank you very much 🙃
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Gary Francolini
(@GaryFrancolini) reported
from
Glenmavis, Scotland
@Ofcom this is not the first time we’ve had issues with @virginmedia and they never seem to investigate complaints properly. Any advice on what we can do about this?
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Francesca Docherty
(@FrancescaDocher) reported
from
Overtown, Scotland
Keep seeing these adverts for @virginmedia for stream. I can't get a signal if I am more than 6 feet away from the router and the signal booster they sent out is useless won't be bothering with their new service as tge service I have now is rubbish
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Simone Pirastu
(@Pirastu88) reported
from
Glasgow, Scotland
@virginmedia Nothing, same problem. I tried from laptop and from the phone.
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Zandra Yeaman
(@zandrayeaman) reported
from
Glasgow, Scotland
@virginmedia App not giving any different info. Can you advise when the issue will be fixed? Do I receive a discount on my bill for the lack of service? 4 days now.
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Phil Anslow
(@PhilAnslow12) reported
from
Motherwell, Scotland
@virginmedia I did call but the customer service put the phone down on me
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HotspurHurly61 🤍⚽💙 (Sean Hurl; Legacy Fan)
(@HotspurHurly61) reported
from
Paisley, Scotland
Dear @virginmedia are you having issues with internet connectivity in PA1 1xx area?
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia It says there are no problems in my area!what does it take to actually speak to someone, or get a technician out to check where fault is originating from!it’s absolutely shocking!Ive worked in customer service for a good many years, and never experienced such awful service!
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james parrott
(@jamespa98970524) reported
from
Glasgow, Scotland
@virginmedia unable to get a contact number, internet has been down for 2 days. Online only offers technician for Wednesday 27th… both work from home !!! HELP
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Zandra Yeaman
(@zandrayeaman) reported
from
Glasgow, Scotland
@virginmedia No, it keeps saying check for updates but there is no update and issue with the broadband not changed. This is day 4.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Pete Garside
(@petegars) reported
@virginmedia Only prize I want is for my broadband to be installed. Appalling service
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Mary O'Mahony
(@moll_doll_88) reported
@virginmedia @VirginMediaIE @VirginMediaIE are ye able to help???
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monizelia
(@pantera_lika) reported
@Irfanbaber @virginmedia My account was hacked a few days ago, and every step I made to get it back did not work. As I worked hard for those accounts. I heard about (techietask_support) on Instagram services and also on lG and positive result I got them to resolve my account issue their help was the best
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Fozia Hanif
(@FoziaHanif7) reported
@virginmedia @virginhelp The policy was misold in June. In October I called I have been made to feel terrible! I was advised 2 complaints were raised…no outcome. Today a manager demeaned me!!! I have been paying for 13 years with 4 contracts!!! I don’t need a free phone which she accused me of saying!
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🅽🅴🆅🅴🆁 🅰🅶🅰🅸🅽
(@Irfanbaber) reported
I got confirmation from O2 regarding Volt benefits but it has only been applied to one contract not both, it's not showing up on the other, I had nobconfirmation from virgin media and the service has not been updated cc @O2 @virginmedia
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Greentea
(@DC_10_10) reported
@virginmedia This must be the most unhelpful reply ever. Saying it wont be fixed until its fixed. No apology for the lack of service. No indication of how long i will have to wait. I pay £70 a month for my broadband. Unbelievable….
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Fozia Hanif
(@FoziaHanif7) reported
@virginmedia @virginhelp 13 years of never complaining. Manager would not read my notes….I asked her many times to read the notes but she refused and accused me of saying I want a free phone when I did not. Her name is Jonna Hayas!
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kaykaylou
(@kayleylou) reported
@virginmedia I've done that, it made me run 3 tests and then said network error
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Steve
(@stjswain) reported
Anybody else’s @virginmedia down?
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LouLou
(@fairesniki) reported
@virginmedia lying seems to be endemic and an actual customer service mantra - we promise someone will contact you - still waiting - having to cancel Xmas presents as now down 80 in streaming data just so exam revision can be done