Virgin Media Outage Report in Clydebank, West Dunbartonshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Clydebank, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Clydebank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Clydebank, West Dunbartonshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Johnstone, Erskine, Paisley, Alexandria, Renfrew, Dumbarton, East Kilbride, Newton Mearns and Clydebank.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Total Blackout | |
| Glasgow |
Total Blackout | |
| Johnstone |
Wi-fi | |
| Glasgow |
TV | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Clydebank, Scotland
Latest outage, problems and issue reports in Clydebank and nearby locations:
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Gerry's Kitchen
(@Gerrys_Kitchen) reported
from
Glasgow, Scotland
@virginmedia that's two days running with problems with all services in East Kilbride G75 area. Not good, i'm trying to work from home today.
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Jim Speakman
(@cowspassage) reported
from
Glasgow, Scotland
@virginmedia hi - trying to access your service status page and getting "We're sorry this isn't the page you wanted". Also my full package - broadband, phone and TV have gone down Glasgow G11
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Laura
(@Thecurseoflaura) reported
from
Glasgow, Scotland
@virginmedia Did that but still the same issue. It’s the app I am using FYI. Exactly the same for my husband goo
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Laura
(@Thecurseoflaura) reported
from
Glasgow, Scotland
@virginmedia Hi, it’s been like this with Instagram for over a month but other sites work fine and it works fine on 4G. I notice you said it’s a known issue to other people but I need to know when it wil l be fixed
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia yet again I'm being billed incorrectly despite contacting you 7 times now and being assured that you've resolved this issue. Disgraceful customer service, live web chat unavailable also. 😡
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john murphy
(@johnmurphy1967) reported
from
Glasgow, Scotland
@virginmedia trying to watch using sky cinema on the laptop. Message saying I can’t as more than 2 devices are watching, there are only 3 registered and only 1 of them is on. Can you help
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Catherine.
(@pinkycoop) reported
from
Glasgow, Scotland
@PaulyD22803562 @BossyLadybird @virginmedia And G15. Seems to be a big issue in Scotland that they haven't noticed yet.
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Douglas lindsay
(@Doug1tux1) reported
from
Glasgow, Scotland
@virginmedia ok what the f is going on with your broadband, I have not been able to get internet access for hours now, yet your service status says no problem, when I try to do an in-depth test It doesn’t let me log in to test, the times it has it says my equipment is offline wtf
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia Your service is s disgrace, I've been on web chat for over an hour and not any further forward...😡
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Will 🇪🇺
(@squawkbox) reported
from
Glasgow, Scotland
For those on the Virgin media 350Mbps service, reboot your router. Upload speed appears to have increased from 20Mbps to 35Mbps.
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Graham Arnott
(@grahamarnott) reported
from
East Kilbride, Scotland
If there's worse customer service out there than @virginmedia then anyone having to deal with them has my sympathies. Absolutely abysmal and nothing but contempt for loyal customers #virginmedia #virginmobile
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Lesley Nelson
(@only1barnowl) reported
from
Renfrew, Scotland
@virginmedia no service pa3 area of paisley and my mums house also in pa2 area of paisley
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Kerry 🍀🤫
(@wee_kezza) reported
from
Clydebank, Scotland
@virginmedia Both phones can’t get connected to WiFi no signal on the tv
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Lauren Colton
(@laurencoltonx) reported
from
Johnstone, Scotland
@virginmedia phoned to cancel but got told it was a 45 minute wait and to call back at quieter time which is Saturday as they don’t offer call backs - gave up when I was transferred to 5 different departments - is this a joke #stressed
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karen king
(@georgesgirl78) reported
from
Clydebank, Scotland
@virginmedia can someone actually sort my daughter and son in laws services from you. Phone calls & texts haven’t got them anywhere and they are not paying for a service they are not getting to use. A formal complaint has already been placed as it’s beyond a joke now
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sideshow s2sh
(@s2sh_) reported
from
Glasgow, Scotland
@virginmedia I'm on hold again right now, 'Dennis' in customer services was meant to call me with an update at 1415 but never. 1st person said it's due to me not having an active DD- everyone I've tried to pay via this method it has failed - no error at my bank.
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Vonni 🏴
(@why_yvonne) reported
from
Paisley, Scotland
@virginmedia are the absolute worst. Broadband box has been doing an update for 2hrs. Phoned the help and the best they can do is offer me an engineer when I have to take time off work. £41 p/m for terrible internet speed and now the box isn’t working. Absolute joke.
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Neil Crossan
(@quietarea1) reported
from
Glasgow, Scotland
@virginmedia really nice helpful assistant in Glasgow having to deal with client fed up with paying virgin a fortune for totally appalling customer service. # totallyfedupwithvirgin
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Gary Stewart🏴
(@Jacobite1745G) reported
from
Glasgow, Scotland
@WeNeedIndyNow @virginmedia @ivy_mckellar Mine is down aswell
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Ross Turnbull
(@_rossturnbull) reported
from
Glasgow, Scotland
The service provided from @virginmedia is abysmal 99.8% of the time.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Webber
(@jimwebber) reported
@virginmedia @CKotselidis No, I looked on the offers and upgrades section of your website after you sent me an email saying Gig1 was rolled out across your whole network.
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bass axis
(@briseglace) reported
@virginmedia For the umpteenth time, I was told someone would come today, only to phone and be told it will be fixed tomorrow instead. AGAIN. Is anyone ever going to come round and fix this? Or am I just going to keep having the same conversations with you over and over?
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SGPKeating
(@KeatiSgP) reported
@virginmedia To be honest I’m not bothered about an investigation at this point, I just want the Maxit cancelled and nothing taken from my account. I’ll cancel the broadband asa I get a new provider and cancel mobile at the end of the contract. Had enough of Virgin.
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Salman Ghani
(@salman_ghani) reported
@virginmedia after rescheduling installation 2 times, you have changed again. There is no planning and organisation in your teams. This is how you treat people sign up for 1GB broadband. By far the worst customer service I have ever seen.
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lfcnthat
(@lfcntha) reported
@virginmedia I was on WhatsApp with the retentions team when he advised me I couldn’t cancel a new agreement as I’d already signed up (10 mins earlier) and I’d be subject to a early disconnection fee if I didn’t get the volt package
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Andy
(@Westlondon7) reported
@virginmedia Thanks for that but it doesn't resolve the issue of why the app doesn't remember my device. It could be reset today but I'd still have to keep replacing a device for the same device every time I log in
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DavidCF1985
(@Sunbeam85x) reported
@virginmedia Is there issues with your service today? Me and my partner have had very little or no signal all day today.
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D K
(@kln_nurv) reported
@virginmedia @dannyjpalmer It is normal to have *minimum* requirements. Removing the 12 character limit would solve a lot of issues though. Usually such specific length requirements mean the password is stored insecurely. You should refer this to your development team or escalate to the device vendor.
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Maureen Hendry
(@Smileybyte) reported
@virginmedia Extremely fed up of everyone saying sorry. It really does not help. I would just like the service I am paying for. We both work from home so the internet is critical. It’s impossible to speak to anyone at virgin
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insecurity matters
(@tjcmorgan) reported
@dannyjpalmer @UK_Daniel_Card @virginmedia Cyber Essentials #fail