Virgin Media Outage Report in Clydebank, West Dunbartonshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Clydebank, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Clydebank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Clydebank, West Dunbartonshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, East Kilbride, Alexandria, Erskine, Johnstone, Dumbarton and Paisley.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Clydebank, Scotland
Latest outage, problems and issue reports in Clydebank and nearby locations:
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Carole Paton
(@CarolePaton) reported
from
Paisley, Scotland
@virginmedia Too complicated for a message and Customer Care.......just didn’t.
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🏴David🏴
(@dtr1984) reported
from
Glasgow, Scotland
@virginmedia wifi and tv down AGAIN , pay a fortune and theres always some sort of issue with it
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Tigg-Pupp
(@djtiggeh) reported
from
Paisley, Scotland
Gotta laugh. My @virginmedia home phone is not working yet they want me to call on my virgin media phone to resolve fault. I am NOT paying over inflated charges from another line to fix my landline
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia I have no idea how to book an engineer without another frustrating call . I am hoping that ad the TV issues are resolved my internet will be fixed
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia I did my maximum number of system checks yesterday and your operator did it too . Today when I first did there were problems identified and there are 2 ongoing issues with TV but no better and no information tonight
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Craig Taylor
(@Craigsheesh) reported
from
Alexandria, Scotland
@virginmedia had an absolutely waste of time phone call with Jay from your customer service today. Been with yourselves for 9 years and he was not prepared to assist me in the slightest to try and work out a better deal. Clearly customer loyalty means nothing to you.
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia Now I still have no broadband and am waiting on a call back but I am sorry your customer service is not good
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Paulo Italiano
(@jockdj83) reported
from
Clydebank, Scotland
@virginmedia Additionally all I'm trying to do is cancel my broadband service.
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia And I have already used the scanning service about 6 weeks or so ago . TV is directly wored to router and has no broad band connection either
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Paul Harwood
(@PaulHarwood3) reported
from
Alexandria, Scotland
@virginmedia All it says is there is an issue no details
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia Still no internet and of course no call back that was promised . Your app now at least admitting there is an issue and saying will be fixed later today . I can only wait and see
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia I have also tried the chat service . That was truly useless . Operators with set answers and no ability to deviate from the set answers
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia Still no internet @virginmedia . Website not says no issues again anyone else in Glasgow having problems with virgin media
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B. David Hogg
(@bdavidhogg) reported
from
East Kilbride, Scotland
@virginmedia Turns out there’s not an outage in the area. The struggle continues...
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JOHN C
(@decostop) reported
from
Glasgow, Scotland
@chateauxwindy @LadyCatHT @SkyHelpTeam @Ofcom I now pay for a landline with @virginmedia because it would be more expensive to have broadband only 🤔 I have never used the landline, there is no phone plugged into it, no idea even what my number is.
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Tom Watson
(@TomWatson1971) reported
from
Glasgow, Scotland
@joelycett Used the text chat service of @virginmedia once. Response after 3 days waiting was to call their helpline. Only got through on the 4th attempt on the helpline, after first 3 attempts disconnected after an hour on hold. 😁😅
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Jennifer Kiernan
(@lellifer) reported
from
Milngavie, Scotland
So frustrated with @virginmedia another 16 minutes on hold for someone to hang up on me without giving me a second to respond to them. Not only incredibly rude but seriously getting on my wick. Next call will be to cancellations
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Maureen
(@PantheraComms) reported
from
Paisley, Scotland
When you get in from work late and just want to catch up on @Stranger_Things and can’t because, for the umpteenth time @virginmedia is down in PA1. Seems routinely to have problems after midnight yet they never admit to any issues. 💩
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B. David Hogg
(@bdavidhogg) reported
from
East Kilbride, Scotland
Spent the past few days trying to fix my @virginmedia WiFi, and after jumping through all the hoops, still nothing :(
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Ross MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia Please contact me ASAP about my complaint. I was driving when your advisor contacted me and wasn't able to talk. Yet again my broadband is incredibly slow. I dont pay for slow broadband, but it appears that you charge me for it nonetheless.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Christina Bowden
(@Christina_B13) reported
@virginmedia Whether the engineers came on Friday to fix the problem with my TV that the engineer who came on Thursday couldn’t and to let you know that my pods to extend the broadband cover have not arrived. Ty
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Runilon
(@runilon) reported
@virginmedia It is still occurring this morning. Broadband drops / running slow so websites won't load and flickering on the TV. So is there a problem on your side?
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A girl has no name.
(@SimplyCharl) reported
@virginmedia Nope, it’s showing no issues in the area. It’s been happening for months now. We’ve phoned up before to try and get it sorted out and it stopped for maybe a week and then just started all over again 💀
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Criminology Student
(@binreminded) reported
Apparently, EDF have an ongoing IT emergency. No systems are available today. This has gone on for days. My Virginmedia email account never returned after their IT issue. I had to figure out my own solution. No media coverage of what is going on!
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Christina Bowden
(@Christina_B13) reported
@virginmedia Ty. The first engineer made a temporary fix but said that another engineer from a different team would need to fix the problem with the junction box on the street. The pod is still needed as I have no WiFi upstairs at the front of the house.
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Linda Gaines
(@LindaGa30381594) reported
@virginmedia I will try the 0345 number as 789 was of no help. Thank you.
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Prezz Uk
(@PrezzUk) reported
@DeviateDefiant @virginmedia They will ring u day before u leave to offer u wat u want! I told vm i needed to reduce my bill, they offered me a new contract, which was more than i was already paying. Vm need to get their cust service off commission and on a set salary.
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mo🧞♂️
(@mo_ldn14) reported
This is ridiculous, at this day and age we all need our phones to function however i’m not even able to access services which i have paid for. I’ve started a new contract and hoping to cancel this current one. For anyone that sees this, never pick virgin media EVER
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kalik miah
(@KalikMiah) reported
@virginmedia No it hasn’t no one called me back yesterday or messaged me back, can you please get someone from the cancellations team who are based in the UK to call me back on 07717790035, I have also submitted a complaint, which I got an email back with a reference number
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ManicMyna
(@ManicMyna) reported
@virginmedia @rosierendallx well it appears you had an outage that wrecked her upload to onlyfans