Virgin Media Outage Report in Clydebank, West Dunbartonshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Clydebank, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Clydebank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Clydebank, West Dunbartonshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Paisley, East Kilbride, Erskine, Dumbarton, Johnstone, Alexandria, Renfrew and Newton Mearns.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Paisley |
Internet | |
| Glasgow |
Internet | |
| Paisley |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Clydebank, Scotland
Latest outage, problems and issue reports in Clydebank and nearby locations:
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David Houston
(@hoostie101) reported
from
Glasgow, Scotland
@virginmedia I’m an existing virgin media customer and considering switching my wife and my sim only deal from Tesco and O2 to virgin mobi. Is there a family deal you can offer us?
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Gordon Bradford
(@gbradford67) reported
from
Brookfield, Scotland
@virginmedia Broadband once again running at 50% bandwidth, at most. Not funny with parents working from home plus 2 teenagers doing home learning. Should I now just pay half my bill for half the service?
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SUSAN LAING 🕸
(@SUSANLAING2) reported
from
East Kilbride, Scotland
Hey @virginmedia @alexa99 @AmazonUK is there an issue with any of you or all of you? Intermittent broadband and my echo will not connect?
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Craig wants indy
(@lordchaff) reported
from
East Kilbride, Scotland
@virginmedia filled in an online complaint form two weeks ago and have heard absolutely nothing. Customer service with virgin is non existent
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Iain Dunbar
(@_iain_dunbar) reported
from
Cambuslang, Scotland
@virginmedia also it’s amazing how responsive the chat is when you are trying to upgrade but how unresponsive it is when trying to cancel. #virginmedia
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Helen McDermott
(@HelenMcD1967) reported
from
East Kilbride, Scotland
@virginmedia Engineer coming but 2 days too late. If not fixed tomorrow we are leaving. You should have been all over this. Call centre cut us off. Engineer gave us his number but couldn’t fix. No signal apart from part of downstairs and room above room where router is. Shocking!
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Pulse Breakfast Show
(@pulse_breakfast) reported
from
Barrhead, Scotland
Just typical of @virginmedia they seem to be more down than up!
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SUSAN LAING 🕸
(@SUSANLAING2) reported
from
East Kilbride, Scotland
@virginmedia Thanks for the reply the issue seems to be resolved now
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Dr Yousef Abul-Haija
(@YousefAbulHaija) reported
from
Bishopbriggs, Scotland
Hey @virginmedia I have an important online meeting to attend and my wifi isn’t working. Help please
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Helen McDermott
(@HelenMcD1967) reported
from
East Kilbride, Scotland
A new @virginmedia customer since Wednesday and still having problems but customer service hung up and when called back to say visit not till Tuesday. Going back to BskyB as soon as get to speak to Virgin again. Dreadful CX!!
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
Since upgrading to @virginmedia M200 broadband the sound and vision in our tv keeps going out of sync. Does anyone know why and if there’s a solution? Thanks
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David Houston
(@hoostie101) reported
from
Glasgow, Scotland
@virginmedia as a 25 year plus customer I’m shocked by your behaviour. I got £4.50 increase notified mid jan and called virgin. I was given automated option that said no increase (your system). Now virgin say no record and have introduced increase 😡. Shameful
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Charles
(@cdoolan78) reported
from
Kirkintilloch, Scotland
@virginmedia hi virgin I would just like to tell you your broadband is ****!!!! Can’t even get a signal to my bedroom nxt door as soon as I can I’m off to another provider nearly £60 a month and can’t get a signal 🤬
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David Walker
(@walker17car) reported
from
Linwood, Scotland
@BeckyEverson @SkyUK @virginmedia Been with them for 20 odd years from the old NTL days and never had a problem, their customer service on the other hand...
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Neil Crossan
(@quietarea1) reported
from
Glasgow, Scotland
@virginmedia virgin business. Phoned 4 times seemingly had signal sent to fix. Nothing happened at all. Over promised under delivered
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Roddy Scott
(@theroddyscott) reported
from
Kirkintilloch, Scotland
@virginmedia terrible customer service while on the phone to one of your technical staff tonight... put on hold as they don’t have an answer then cut off not once but twice... shambles 😡
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NicolaFayxo
(@N_febfWESTLIFEx) reported
from
East Kilbride, Scotland
@virginmedia SORT YOUR TEAM AND SERVICE OUT.
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JOHN C
(@decostop) reported
from
Glasgow, Scotland
53 minutes on the phone today to @virginmedia trying to add @PremierSportsTV to watch the @ScottishCup games. Completely shambolic service from start to finish.
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MrDeeJay
(@spinningthedisc) reported
from
Erskine, Scotland
Time to go to @ofcom regarding @virginmedia . Got a deal then they put a price increase in. This never happened before when agreeing a price for a contract term. I will escalate this.
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia I’ve disabled Dolby and it seems to be ok at the moment so hopefully that’s solved it. Thanks for your help. Pete
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RY
(@_Bulman_) reported
@virginmedia Hello I need a phone number to actually talk to another human being about a WiFi booster. Having issues with the app and the love chats getting me no where
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ninkosan
(@ninkosan) reported
Fun games with the (new?) @virginmedia sms support channel. 3 days, several different threads of people to answer a query later and it drops it completely. Times like this I wish the BT line wasn’t damp string so I’d at least have a choice.
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Jamie East
(@Jleast_5790) reported
@virginmedia Thats just typical virgin customer service apologise and pass the problems on to somebody else. Or get the consumer/customer to try and fix the issue themselves.
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terry jones
(@munchielfc) reported
@virginmedia No issues I've checked we are not new to this we checked everything
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Kian ☠️
(@KianKSG) reported
@DropsByPonk damn :( If you've got virgin media, they have been really **** recently
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Lils M
(@themixedwon) reported
@virginmedia Like most other people I'm working from home, back at work tomorrow with no Internet and no resolution. Just being pointed to different apps or Web pages.
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mark jones
(@mbj1974) reported
@SkyUK can’t wait to be rejoining your after twelve months of hell with @virginmedia what a terrible twelve months of poor service ! Good riddance
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Bina Kantaria
(@binakantaria) reported
@virginmedia I was on the phone to your customer services to check why my booster had not arrived at the click and collect address I was given. I was told the booster are now not going to be available till the end of January. So I have to experience more wifi issues
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Jon
(@jon20042012) reported
@virginmedia Wow this is just terrible. Called for an hour, best advice a computerised person could give me was to restart my hub (which I already tried) then hung up giving me a link to FAQs! The app your colleague gave me to try didn't work. So what next? It really shouldn't be this hard
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Lawrence Jackson
(@Jackson_LJ) reported
@virginmedia Have run the test and no problem found. The connection is also via cable so it is not the WiFi that's the problem either