Virgin Media Outage Report in Clydebank, West Dunbartonshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Clydebank, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Clydebank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Clydebank, West Dunbartonshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Dumbarton, Paisley, Erskine and Renfrew.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Clydebank, Scotland
Latest outage, problems and issue reports in Clydebank and nearby locations:
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Carole Paton
(@CarolePaton) reported
from
Renfrew, Scotland
@virginmedia Still waiting for a response. Customer service is an absolute joke.
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Steebee
(@steebee35) reported
from
Glasgow, Scotland
@virginmedia I haven't been able to watch my virgin go app for months, continually being asked to register the same device to the point I can't watch anything, useless service
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Elenita
(@Coops_71) reported
from
Thornliebank, Scotland
@bless_machine @SkyUK @virginmedia Thanks, but my parents have cable and no issues. And I don’t think they ever had a 47% increase on their monthly bill with no warning.
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Yvonne McAnenay Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia why my service area 28 Scotland not@🤬 working AGAIN get it SORTED
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Stephen
(@Websergeant) reported
from
Kilbarchan, Scotland
@virginmedia Seemed to settle down after a hour or so, seems to be okay tonight
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RonnieM
(@RonnieM87485) reported
from
Glasgow, Scotland
@debbievee25 @Lord_Carson12 @virginmedia I'm in Balornock, no issues here.
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Santiago Matalonga
(@santimatalonga) reported
from
Paisley, Scotland
Dear utilities providers (ex @virginmedia & @BritishGas), if you are offering support via chat, embrace that communication is asynchronous. Can't wait around d for you to pay attention, but i will answer eventually. @hp instant ink got this concept. Ask them!
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OG Nasty
(@thenewpenny) reported
from
Renfrew, Scotland
@virginmedia pls advise how I cancel my TV & broadband contract. The website and helpline are not providing any support.
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Carole Paton
(@CarolePaton) reported
from
Renfrew, Scotland
@virginmedia how do I speak to a human? We have a wifi blackspot. None of your recorded message options help. I need to speak to an actual person.
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia Ah I think I see my issue. It’s the M50 broadband package so I think 54 mbps is about average
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Charles
(@cdoolan78) reported
from
Kirkintilloch, Scotland
@virginmedia can u get my WiFi sorted not paying £54 for this **** going to another company this is the third day running and not even getting a response of u !! Supposed to get 108mb and getting 5🤬🤬
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Andy Bryan
(@andybryan11) reported
from
Glasgow, Scotland
@virginmedia is there an issue with the TV GO app? Had an error message last 2 days?
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Scott Cowan
(@ScottCowan5) reported
from
Glasgow, Scotland
@virginmedia I phoned up on the 15th of September and said I wanted my contract stopped after it ends, which is tomorrow. How is that not cancelling?! I was told I would need to call on the 9th or 10th to cancel my contract, so I phoned today. I'm guessing the calls are all recorded?!
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Stephen
(@Websergeant) reported
from
Kilbarchan, Scotland
@virginmedia is there a known problem in the PA10 area?
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Carole Paton
(@CarolePaton) reported
from
Renfrew, Scotland
@virginmedia still looking to speak to a human about the wifi blackspot in my home. Your App doesn’t work and pre recorded options are not relevant. Please advise or I cancel direct debit.
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Carla🏴👩👦🐱🧘♀️🏃🏽♀️⚽️🔴⚪️
(@KoolMamma) reported
from
Glasgow, Scotland
@virginmedia Still having constant issues with it I’m afraid.....
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia There are no issues in my area and the tests found no faults. How do I do a hard wired test, do I need to connect a laptop somehow? Thanks
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Scott Cowan
(@ScottCowan5) reported
from
Glasgow, Scotland
@virginmedia The agent over the phone checked with the support team, who advised that because the notes apparently say I didn't ask for a disconnection (I did) then the 30 days has to start from today. I am not paying up to the 9th of November as after Monday I will not be using the service.
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Iain Wilson
(@iain40) reported
from
Glasgow, Scotland
@virginmedia is there problem with ntlworld email accounts just now. Can receive emails but not send. Continually states smpt password wrong
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Ally
(@allymcnab1) reported
from
Clydebank, Scotland
@virginmedia tv go app not working,, trying to sign in keep getting,,, oops service not available at the moment try again later ,, any fixes
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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andrea crosby
(@andreac14064810) reported
@virginmedia Nope never have
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Adrian Mack 💙
(@graveneycl) reported
@virginmedia Final agent grasping at straws offered me £10 apology but not the compensation, an upgrade but not compensation. Then started making things up about intermittent loss of service so I was not entitled: still not true.
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kermit10
(@kermit1015) reported
@virginmedia Can I have an update please on when the street cabinets will be looked at, especially if it is affecting your company not providing a consistent service.
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Caroline Villiers
(@CarolineVillier) reported
@virginmedia I always explained to your representative that it was due to the service, not the price. Unfortunately, previously there was never any response when the broadband went down and I attempted to contact you.
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mike
(@mikejhemsley) reported
@virginmedia The hotspots in the link are different mobile providers. Are you advising me to change my mobile phone contract? If not, please do let me know how I'm supposed to access another company's TfL wifi service.
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Adrian Mack 💙
(@graveneycl) reported
@virginmedia None of the agents knew about the OFCOM VM agreement on automatic compensation. All of them picked up on the £20 credit to my account as if this explained things: this is an 'experience apology' for poor service not compensation for loss of broaband.
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Geo
(@GHunter15) reported
@virginmedia Your phone line says no area issues. Yet another tweet from someone else would suggest there very much is an issue…your 0345 number is a shambles. Twice I’ve called and when getting through. Instantly hung up on.
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mike
(@mikejhemsley) reported
@virginmedia What login do I use? I don't have an O2 network account. Will a Virgin Mobile network account work automatically?
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Luke
(@ConboyL) reported
@virginmedia Yes still. Are you able to give me the current ETA fix date
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Geo
(@GHunter15) reported
@virginmedia I just got through…your operator told me it’s not an outage but an issue affecting my area and trying to fix it but have no idea how long. If it’s an area issue. Then it is an outage. I get there can be problems. It’s the shambles in dealing with people that grinds my gears.