Virgin Media outages and service status in Clydebank, Scotland
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 5 outage signals in the last 24 hours around Clydebank, including 5 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received Jun 6, 11:36 AM GMT+1.
- TV (48%)
- Internet (35%)
- Wi-fi (9%)
- Total Blackout (6%)
- E-mail (2%)
- Phone (1%)
The latest reports from users having issues in Clydebank come from postal codes G81 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Clydebank, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Clydebank, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 6: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Clydebank, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Clydebank, Paisley, Dumbarton, Renfrew, Johnstone, East Kilbride, Alexandria, Barrhead, Erskine, and Bishopbriggs.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 7 hours ago |
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Internet | 7 hours ago |
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Wi-fi | 22 hours ago |
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Wi-fi | 22 hours ago |
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Internet | 23 hours ago |
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Internet | 1 day ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Clydebank, Scotland
Latest outage, problems and issue reports in Clydebank and nearby locations:
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Hugh Moan 💙 (@weeshug72) reported from Glasgow, Scotland@virginmedia The solution is leaving so I don't have to use more electricity.
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Graeme Turner 🏴 🇮🇹 (@gturner1969) reported from Glasgow, Scotland@virginmedia absolutely zero signal in Glasgow G20 area. No channels are showing???
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Wilson (@wilsonfkp) reported from Glasgow, Scotland@virginmedia seems to be down in Renfrew... No internet for tonight 😭
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Eilidh Grant (@alesbales) reported from Glasgow, Scotland@reganj3 @virginmedia That's not good.. so rude.. hope you get somewhere with it all soon
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David A (@tofolo_1) reported from Glasgow, Scotland@virginmedia how do I contact the help team? Recently joined and trying to setup billing / online account says to call you. But 0345 is 30p a minute. Can't find webchat, can't find text thing, don't have a live landline yet. I can access the dark web easier!
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Michael Macdonald (@justcall_mesir) reported from Alexandria, Scotland@virginmedia please have any of the following fake names call me back please ASAP....abby, abys manager, Jean on collections, Bradley who passed me on to some else cause he was out having abeer, or Luke who didn't finish finding a solution to @virginmedia's ineptitude.
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Hugh Moan 💙 (@weeshug72) reported from Glasgow, Scotland@virginmedia why just you just call me under the guise of "offering me a discount on my services" then offer me a deal that means me paying for an extra service I don't currently use or want?
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AR #55 (@G1NG355) reported from Glasgow, Scotland@virginmedia Now we're looking at alternative suppliers as we're absolutely disgusted. Loyal customer for 30plus years.. Thousands upon thousands spent.. For what?
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Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland@virginmedia I'm trying to contact the customer care number but I'm told thar calls are not being connected to that number (789) I'm then told to call 789 to speak to a team member...
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james parrott (@jamespa98970524) reported from Glasgow, Scotland@virginmedia unable to get a contact number, internet has been down for 2 days. Online only offers technician for Wednesday 27th… both work from home !!! HELP
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Anne McLean (@annemclean66) reported from Dumbarton, Scotland@virginmedia How do I get through to a human to discuss a problem with my neighbours Virgin account?
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Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland@virginmedia Just tried that, still not working
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David A (@tofolo_1) reported from Glasgow, Scotland@virginmedia Are you kidding? I am not paying 30p a minute to call you. The contact us page says webchat but no link? It also says some text service but no number? Are you also just making it impossible to get in touch. If this becomes any harder to set up billing I will cancel....
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AmandaM2282 (@AmandaM2282) reported from Alexandria, Scotland@virginmedia I was advised to apply for the indemnity off a supervisor no one said it would be added on at a later date and the whole reason it happened was because an advisor on the chat told me I would have no charges to pay in feb this is my problem too much Erin info and no one fixing it
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Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland@virginmedia It says there are no problems in my area!what does it take to actually speak to someone, or get a technician out to check where fault is originating from!it’s absolutely shocking!Ive worked in customer service for a good many years, and never experienced such awful service!
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Zandra Yeaman (@zandrayeaman) reported from Glasgow, Scotland@virginmedia App not giving any different info. Can you advise when the issue will be fixed? Do I receive a discount on my bill for the lack of service? 4 days now.
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That Glasgow Florida Family🏴🏳️🌈 (@GlasgowThat) reported from Cambuslang, ScotlandVirgin Media @virginmedia should be investigated by Ofcom they are taking money from people while not supplying a service. They are providing a substandard service when the do supply it. Major areas of Glasgow no internet until Jan 5th. Do not join this company they are the worst
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bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland@virginmedia The ‘step by step help’ doesn’t help. It tells me thing I already know - restart hub check connections, reset.
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Alan 🍀 (@bhoy_al) reported from Glasgow, ScotlandNever ever going with Virgin Media again. Internet has been down for nearly 24 hrs, and it's been down nearly everyday for at least 1-5 hours over the course of the last week or two.
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Lesley MacGregor (@scoobs1969) reported from Kilbirnie, Scotland@virginmedia We have no internet either, and now having to use data on my phone, what is the issue for this area KA25 7HG ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Breeda Murphy (@breeda_murphy) reported@MariaPIreland @longlostfamily @virginmedia Yes Maria. Too many left this world never knowing a sense of belonging, There was no paper trail and DNA had not advanced to provide heritage. Even today it is difficult to gain answers and Government appear eager to ignore
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Poli 🤌 (@CryptoPoli) reported@richardbranson your company has THE WORST customer service ever! Total loss of internet for nearly 1 month, multiple missed engineer appointments, incorrect information, multiple escalations and I still have no idea when it'll be resolved! @virginmedia Absolutely the worst!!
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LynneN 🌸✝️ https://www.youtube.com/watch (@nightsong53) reported@marypaul32 @virginmedia Every organisation appears to be incompetent. Its on such a grand scale now that it seems deliberate because such things do stress the human bodi. We got hold of Asda mobile and thei said it could take 2 days to fix but it's on now. I am way behind with stuff though. 8wks ombdsma
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BeKind (@Yolandae) reported@virginmedia do you have any idea when our area will have service? I am unable to reach your customer service to book an engineer.
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John Broadley (@JohnBroadley1) reported@virginmedia now that we have been forced to move the landline to virgin WiFi, the TV to virgin360, we not only dont have broadband,no phone or telly. The virgin mobile service i had was moved to o2 and I cant hot-spot as they say a mast is down. EN1 area. Any update on service?
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Andrée & Smudge (@Glouc123) reported@virginmedia am throwing new crap remote in bin. Got to sign in to channels and give your email info. Everything a pain in backside.
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andrhay (@andrhay12) reported@virginmedia Going on 2 wks was to be fixed today 03/06/26 - why has it taken 2 wks-to send an engineer? Message; Virgin Media Outage Update. The latest update we have is: We have identified the problem and an engineer is on their way. The estimated repair time is now: 10/06/2026 15:00
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O2 (@O2) reported@mooramana Hi it's us from Virgin Media O2. We would like to apologise for how we handled your issue while you were dealing with your unfortunate situation. This is not how we want our customers to feel and if you like we could discuss this further over Dm, so we could get more information.
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𝒶𝓈𝒾𝒶 🦋 (@impalabby) reportedis virgin media player down for anyone else ?? #loveisland #loveislanduk
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Melvyn Malloch (@melvynmalloch) reported@virginmedia moved to your broadband service from @TalkTalk a few months ago it's something I regret everyday. Your customer service is non existent calls cut off before getting any help same as online help. I have a smart home with multiple devices that can't connect have never