Virgin Media Outage Report in Clydebank, West Dunbartonshire, Scotland
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The latest reports from users having issues in Clydebank come from postal codes G81.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Clydebank, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Clydebank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Clydebank, West Dunbartonshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Dumbarton, Paisley, Renfrew, Alexandria, Clydebank, East Kilbride, Johnstone and Erskine.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Clydebank, Scotland
Latest outage, problems and issue reports in Clydebank and nearby locations:
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Toxteth O'Grady
(@allandm1284) reported
from
Clydebank, Scotland
@virginmedia @AlanC_44 I had an issue. Reduced my package in april to £120, You are now charging £214 per month. Phoned up. "Sorry about that, someone will call back in 48hrs" That was 620 hours ago.
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Damien Speirs
(@Damien1872) reported
from
Renfrew, Scotland
Been having issues with @virginmedia where the internet drops several times during the day. Only get told to do a reset/factory reset of the hub but the issue continues to persist. Not helpful when working from home.
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Lyn Paterson
(@nosrepat) reported
from
Glasgow, Scotland
@virginmedia And the loss of broadband service ? I am in Glasgow G11.
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Jonathan Abourbih
(@jonzo1) reported
from
Glasgow, Scotland
@virginmedia broadband issues in G43? Your status checker says all is fine, but when I run a test it says “thanks for doing your in home checks”
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Claire ✌🏼🎾
(@brooksybradshaw) reported
from
Kirkintilloch, Scotland
Nah as if my fricking internet has cut out again during this match, wtf @virginmedia two nights in a row.
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Vikki Robb
(@VikkiRobb) reported
from
East Kilbride, Scotland
@virginmedia I didn’t create a post on the forum I looked on for advice but to be honest if you cannot get me the help I need to get started it doesn’t put much trust in you. I would then have to wait how long for a technician to come out for you to charge me for this service?
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Rach💚
(@_rachf02x) reported
from
East Kilbride, Scotland
Virgin media are 1000% the worst providers on planet earth
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Ed Crick
(@edcrick) reported
from
Glasgow, Scotland
I rang @virginmedia who confirmed they do have a major problem with their servers and @twitter which will take another day (so four in total) to resolve. So why not put this message on your social platforms to save everyone time including your staff? "Media could not be loaded"
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Peter Hannington
(@MrPGFH) reported
from
Glasgow, Scotland
@virginmedia I have tried to call twice to talk with you guys about my home broadband and twice been plunged into darkness. Your online bot sends me round in circles...no wonder I want to leave. Can someone please help me?
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Vikki Robb
(@VikkiRobb) reported
from
East Kilbride, Scotland
@virginmedia I spoke to a member of the team who said they couldn’t help as I haven’t received my password in the post yet so couldn’t verify who I was. So now I have to wait a further 5 days for a password to come through.
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Donald Macleod
(@d1a2w3) reported
from
Glasgow, Scotland
@virginmedia Hi, Sky Sports red button is not working, is there anything I can do to fix this?
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Vikki Robb
(@VikkiRobb) reported
from
East Kilbride, Scotland
@virginmedia how come when you are trying to sell me your services you can call twice a day but I’ve spend 2 full days trying to get an issue at your end sorted and suddenly no one can call me?
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Damien Speirs
(@Damien1872) reported
from
Renfrew, Scotland
@virginmedia Shows no faults and says everything is fine despite having to use 4g at the time to even run the test. There was an engineer out a couple of months back who done a factory reset but was only a temporary fix. Internet goes down several times a day whilst connected to hub.
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Tom Waits for no man
(@gordonb_1983) reported
from
Kirkintilloch, Scotland
@virginmedia Looking for some help with a technical issue - none of the devices in our house are connecting to WiFi and our router won’t factory reset (have tried the steps online)?
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Damien Speirs
(@Damien1872) reported
from
Renfrew, Scotland
Been having issues with @virginmedia where the internet drops several times during the day. 9nly get told to do a reset/factory reset of the hub but the issue continues to persist. Not helpful when working from home.
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Kris Schimmel
(@canadianweeg) reported
from
Glasgow, Scotland
@virginmedia the whole street is down but website says no known issues. What gives?
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Paul Breslin
(@breslano) reported
from
Glasgow, Scotland
@virginmedia bt sport 2 is a screen of pixels every 20 seconds? How do I fix this?
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Vikki Robb
(@VikkiRobb) reported
from
East Kilbride, Scotland
@virginmedia I’ve tried this too.. I’ve honestly had enough now and would prefer to cancel
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DroneXscape Media
(@Dronexscape) reported
from
Kilbirnie, Scotland
@virginmedia just off phone to one of your call handlers all my devices keep getting cut off from the wifi hub handler refusing to help unless I spend money for pods I've never had such bad customer service from a company
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Lyn Paterson
(@nosrepat) reported
from
Glasgow, Scotland
Got a phone call yesterday from someone saying my VM router was being used by other people. Guess it is a scam. Plus broadband down completely today ....and bad yesterday. Appalling service in #Glasgow G 11. @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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T
(@Tommypolee) reported
@virginmedia why is your customer service so appalling? Simple issues to fix, days of back and forth calls with no answers. I’m cancelling my direct debit, virgin will not be getting a penny more out of me 👍🏼
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Amy-Jayne
(@xamyj91x) reported
@virginmedia Separate booking. Engineer changed all the wires and should of worked and said box was fine. Still not working today and received a message saying they’ll come Monday. But they had a cancellation Saturday (which was us). They’re being very useless and we are extremely unhappy.
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Colin F
(@Just_1ntime) reported
@virginmedia Neighbour had VM installed around mid Jan this year. Cable pull hadn’t been done so eng asked if he could temp t off my connection. Eng booked 24 Feb to sort out. 4?missed appts later still not sorted. Complaints ignored or closed w’out action and callbacks never done from mange
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Tooting1977
(@tooting1977) reported
@Hammer11Run @virginmedia Mate I know exactly what you mean. The way Virgin media operates is absolutely disgusting!!! Every time I call about an ongoing complaint I find that the customer service team doesn't have a clue! Such a fragmented company which doesn't communicate...ironic!!
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Andrew Battle
(@andy_s_battle) reported
@virginmedia That does not explain the farce of this, being told it was hub then outage then hub again and now outage again.
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Andrew Battle
(@andy_s_battle) reported
@virginmedia Was told it was my hub, have been sent new, still no service, I called up and told there is an outage in the area. So from 9th engineer booked, on 10th issue in area, on 15th text to say fixed, yesterday called to be told it’s the hub, today area issue again, it is a joke.
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David Wyn Mogilner
(@DavidMogilner) reported
@virginmedia I would like to transfer my account to another account holder but you are penalising me £240. Worst internet service ever. I will never use you again
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shaz
(@shaamenzex) reported
why’s virgin media down in my whole area pls
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•
(@Aubint3) reported
@virginmedia why have BBC1, BBC2, ITV HD, Channel 4 HD and Channel 5HD (first five channels) suddenly completely disappeared from my Virgin Go??? This service isn't good enough for how much we pay for it!
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Adrian Giles
(@gi1esy) reported
@virginmedia Have tried it on my phone and tablet.. Same issue