Virgin Media Outage Report in Clydebank, West Dunbartonshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Clydebank, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Clydebank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Clydebank, West Dunbartonshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Johnstone, Paisley, Alexandria, Renfrew, Dumbarton, Erskine, Bishopton and Port Glasgow.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Clydebank, Scotland
Latest outage, problems and issue reports in Clydebank and nearby locations:
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia Ah I think I see my issue. It’s the M50 broadband package so I think 54 mbps is about average
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Carole Paton
(@CarolePaton) reported
from
Renfrew, Scotland
@virginmedia how do I speak to a human? We have a wifi blackspot. None of your recorded message options help. I need to speak to an actual person.
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Scott Cowan
(@ScottCowan5) reported
from
Glasgow, Scotland
@virginmedia I phoned up on the 15th of September and said I wanted my contract stopped after it ends, which is tomorrow. How is that not cancelling?! I was told I would need to call on the 9th or 10th to cancel my contract, so I phoned today. I'm guessing the calls are all recorded?!
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Carole Paton
(@CarolePaton) reported
from
Renfrew, Scotland
@virginmedia Still waiting for a response. Customer service is an absolute joke.
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Sue McCaffray
(@midge60) reported
from
Erskine, Scotland
@Virginmedia so I just waited 40 mins trying to get thru to your support got thru and they cut me off! #WiFi
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Martin R
(@MartinR16416014) reported
from
Cambuslang, Scotland
@virginmedia Same as always . Overcharged for a service I’ve cancelled since March
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Carole Paton
(@CarolePaton) reported
from
Renfrew, Scotland
@virginmedia still looking to speak to a human about the wifi blackspot in my home. Your App doesn’t work and pre recorded options are not relevant. Please advise or I cancel direct debit.
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Andy Bryan
(@andybryan11) reported
from
Glasgow, Scotland
@virginmedia is there an issue with the TV GO app? Had an error message last 2 days?
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Carla🏴👩👦🐱🧘♀️🏃🏽♀️⚽️🔴⚪️
(@KoolMamma) reported
from
Glasgow, Scotland
Hi @virginmedia any response yet please to my tweet yesterday re poor internet speed? #wifi #internet
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RonnieM
(@RonnieM87485) reported
from
Glasgow, Scotland
@debbievee25 @Lord_Carson12 @virginmedia I'm in Balornock, no issues here.
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Martin R
(@MartinR16416014) reported
from
Cambuslang, Scotland
@virginmedia I called in March to cancel all but my broadband . Having checked my account a month or so ago I realised I was still being charged the full amount . I discussed this with you’re team for hours and had been informed they could see on the system it had been cancelled and
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Yvonne McAnenay Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia why my service area 28 Scotland not@🤬 working AGAIN get it SORTED
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OG Nasty
(@thenewpenny) reported
from
Renfrew, Scotland
@virginmedia pls advise how I cancel my TV & broadband contract. The website and helpline are not providing any support.
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia There are no issues in my area and the tests found no faults. How do I do a hard wired test, do I need to connect a laptop somehow? Thanks
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CaseyBlackett
(@CaseyBlackett1) reported
from
Cambuslang, Scotland
Virgin media internet is a piece of ****
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Mhairi Crolla
(@mhairic88) reported
from
Cambuslang, Scotland
@virginmedia hi is there a problem with sound. Half my channels dont have sound.
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Scott Cowan
(@ScottCowan5) reported
from
Glasgow, Scotland
@virginmedia The agent over the phone checked with the support team, who advised that because the notes apparently say I didn't ask for a disconnection (I did) then the 30 days has to start from today. I am not paying up to the 9th of November as after Monday I will not be using the service.
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Martin R
(@MartinR16416014) reported
from
Cambuslang, Scotland
@virginmedia Seriously ?? - The same number I’ve called many times and never had it resolved ? - brilliant as always. I don’t have a spare 2 hours to get passed about you’re departments and still not have it resolved !
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Carla🏴👩👦🐱🧘♀️🏃🏽♀️⚽️🔴⚪️
(@KoolMamma) reported
from
Glasgow, Scotland
@virginmedia Still having constant issues with it I’m afraid.....
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Ian Rae
(@IanRae64) reported
from
Cambuslang, Scotland
@virginmedia Thanks for your response Can I please get a credit on my bill? I am not getting the service I paid for
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan Langer
(@nlangerdev) reported
@virginmedia After the speed test I just ran using @Speedtest I got 88.35Mbps down and 36.88Mbps up 😭😫
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Raj 🇬🇧🇪🇺💻🖥️👨🏽🎓 🔶
(@RealCainMosni) reported
@virginmedia At least 24 hours - possibly longer, which would explain stability issues in the recent past. Just insult added to injury, in light of your series of above-inflation tariff increases.
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manual mixer
(@portmix) reported
@virginmedia It’s intermittent and surely your team should know if there is an issue or not? Need to know when this issue will be fixed, not if there is an issue in the first place!
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Kevin
(@kja_chilli) reported
@virginmedia hey guys brand new customer here for broadband. I signed up for M100 £26pm only to receive an email stating £38pm only to be told on the phone that my first installment is £52? Seriously guys not a good start!!
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easynow aka Barry
(@eZnow1337) reported
Also weird how when I phoned last week the "absolute minimum" my package could be bought down to was £61 from £63, but when I phone up to cancel, magically it can be lowered more. Awful customer service, attitudes, being hung up on after being on hold for 5 mins @virginmedia SUCK
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Janet Midega
(@tjmidega) reported
@virginmedia Why would you call me and offer me a service at the middle of my billing period and then charge me for accepting it?
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James Kavanagh
(@JamesKavanagh_) reported
from
Dublin City, Leinster
Also hi RTE or Virgin Media - please send down crews to cover it. I want back to back *** interviews telling us what they bought etc.
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r
(@LiterallyJustR) reported
@virginmedia My mobile has been disconnected from service for over a week now. I am unable to recieve calls/messages or send them outbound. I cant even call customer support as it just cuts off almost immediately. Also my 4G is not working either. My bill is fully paid.
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Tracy Berry
(@Southwold11) reported
@virginmedia My TiVo box broken, meant to have a call out yesterday, engineer didn’t turn up, call centre overseas lied to me and now have to wait until Tuesday for an engineer, how is that a good service, the very fact you have people lying for you stinks!
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easynow aka Barry
(@eZnow1337) reported
@virginmedia are the worst company in history. After being treated like **** last week and changing ISP. I phone up to cancel, on hold for 25 minutes, speak to a person who puts me onto "disconnections team" to be instantly hung up on