Virgin Media Outage Report in Clydebank, West Dunbartonshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Clydebank, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Clydebank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Clydebank, West Dunbartonshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Erskine, Dumbarton, East Kilbride, Johnstone and Paisley.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Erskine |
TV | |
| Glasgow |
TV | |
| Glasgow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Clydebank, Scotland
Latest outage, problems and issue reports in Clydebank and nearby locations:
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Martin R
(@MartinR16416014) reported
from
Cambuslang, Scotland
@virginmedia Same as always . Overcharged for a service I’ve cancelled since March
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BigBaz
(@barry206) reported
from
Kirkintilloch, Scotland
@virginmedia phones down G66
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Martin R
(@MartinR16416014) reported
from
Cambuslang, Scotland
@virginmedia Seriously ?? - The same number I’ve called many times and never had it resolved ? - brilliant as always. I don’t have a spare 2 hours to get passed about you’re departments and still not have it resolved !
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Mhairi Crolla
(@mhairic88) reported
from
Cambuslang, Scotland
@virginmedia hi is there a problem with sound. Half my channels dont have sound.
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Carole Paton
(@CarolePaton) reported
from
Renfrew, Scotland
@virginmedia how do I speak to a human? We have a wifi blackspot. None of your recorded message options help. I need to speak to an actual person.
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia There are no issues in my area and the tests found no faults. How do I do a hard wired test, do I need to connect a laptop somehow? Thanks
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Sue McCaffray
(@midge60) reported
from
Erskine, Scotland
@Virginmedia so I just waited 40 mins trying to get thru to your support got thru and they cut me off! #WiFi
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@virginmedia Can someone call me regarding my account I have a complaint also that I will be looking to make
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Sue McCaffray
(@midge60) reported
from
Erskine, Scotland
1 hr 10 mins on the phone to @Virginmedia to fix my dreadful WiFi and they cut me off!
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Scott Cowan
(@ScottCowan5) reported
from
Glasgow, Scotland
@virginmedia The agent over the phone checked with the support team, who advised that because the notes apparently say I didn't ask for a disconnection (I did) then the 30 days has to start from today. I am not paying up to the 9th of November as after Monday I will not be using the service.
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Ian Rae
(@IanRae64) reported
from
Cambuslang, Scotland
@virginmedia Thanks for your response Can I please get a credit on my bill? I am not getting the service I paid for
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Carla🏴👩👦🐱🧘♀️🏃🏽♀️⚽️🔴⚪️
(@KoolMamma) reported
from
Glasgow, Scotland
Hi @virginmedia any response yet please to my tweet yesterday re poor internet speed? #wifi #internet
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Scott Cowan
(@ScottCowan5) reported
from
Glasgow, Scotland
@virginmedia I phoned up on the 15th of September and said I wanted my contract stopped after it ends, which is tomorrow. How is that not cancelling?! I was told I would need to call on the 9th or 10th to cancel my contract, so I phoned today. I'm guessing the calls are all recorded?!
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Martin R
(@MartinR16416014) reported
from
Cambuslang, Scotland
@virginmedia I called in March to cancel all but my broadband . Having checked my account a month or so ago I realised I was still being charged the full amount . I discussed this with you’re team for hours and had been informed they could see on the system it had been cancelled and
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OG Nasty
(@thenewpenny) reported
from
Renfrew, Scotland
@virginmedia pls advise how I cancel my TV & broadband contract. The website and helpline are not providing any support.
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Martin R
(@MartinR16416014) reported
from
Cambuslang, Scotland
@virginmedia Sick of calling and being Fobbed off . Got a text this morning telling me £140 is being taken again. Direct debit is getting cancelled this morning , what a joke of a service
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CaseyBlackett
(@CaseyBlackett1) reported
from
Cambuslang, Scotland
Virgin media internet is a piece of ****
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Carla🏴👩👦🐱🧘♀️🏃🏽♀️⚽️🔴⚪️
(@KoolMamma) reported
from
Glasgow, Scotland
@virginmedia Still having constant issues with it I’m afraid.....
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia Ah I think I see my issue. It’s the M50 broadband package so I think 54 mbps is about average
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Carole Paton
(@CarolePaton) reported
from
Renfrew, Scotland
@virginmedia still looking to speak to a human about the wifi blackspot in my home. Your App doesn’t work and pre recorded options are not relevant. Please advise or I cancel direct debit.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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lola belle
(@lolabellesoitis) reported
@virginmedia AVOID AT ALL COSTS. QUICK TO TAKE YOUR MONEY THEN REFUSE TO DISCONNECT WHEN CANCELLING YOUR SERVICES / HANG UP ON YOU WHEN YOU CALL. SCAM ARTISTS. Why aren’t @Ofcom doing anything about these gangsters?!!! #ofcom #virginmediacomplaints #virginmediacustomerservice
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Kayleigh
(@_kayleighsutton) reported
@virginmedia You still have not replied to my complaint.
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Mike
(@6byNine) reported
@virginmedia Nothing I'm going to discuss over Twitter. Are you going to tell anyone about that button not working?
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Nether Edge Now
(@NetherNow) reported
@virginmedia Done all that, time and time and time again. You are fully aware that your £48 a month non service doesn't work.
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Rob Hunt
(@RobHunt01942805) reported
@virginmedia They originally said I hadn’t called in December then finally did find the call, to say I didn’t give the right notice?!? The service should have stopped on 21/01 - but I’ve been charged to 04/04.
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ian Bowness
(@bowie2413) reported
@virginmedia @virginmedia so you are telling me that I need to contact BT to get them to fix damage caused maliciously by virgin media ?? And yes I have reviewed video footage and believe it was done maliciously by @virginmedia engineers, video footage is available on request
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Confidently Paranoid
(@niblick_iii) reported
@virginmedia my tivo box keeps crashing when I try to play recorded shows. It's coming up on 9 years old, so I fear the hard drive might be starting to fail. What can I do about that?
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Chris Lakin
(@chrislakin1968) reported
@virginmedia just experience the worst customer service ever from you. I've actually cancelled my broadband after 10 years with you as a result, Bye.
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Billy Goater
(@GoaterBilly) reported
from
Strines, England
@virginmedia Speed is ok, but coverage is poor. Had boosters, independent visits, etc. I hate BT and don’t want to go to them, but the BT mesh system improved things. Boosters are a waste of time and have never been offered the Virgin pods. I’ve had enough of what we have
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Lynne Reynolds 🏴
(@msrupertbear) reported
@virginmedia do you have a number I can call you in please? 150 not working. Thanks.