Virgin Media Outage Report in Alexandria, West Dunbartonshire, Scotland
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The latest reports from users having issues in Alexandria come from postal codes G83.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Alexandria, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Alexandria, West Dunbartonshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Greenock, Clydebank, Alexandria, Erskine, Johnstone and Dumbarton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Alexandria, Scotland
Latest outage, problems and issue reports in Alexandria and nearby locations:
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Ashley McLoone
(@ash_mcloone) reported
from
Greenock, Scotland
@virginmedia “Cellular > Cellular Network Tap the Automatic... “ isnt n UK mob.
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Catherine.
(@pinkycoop) reported
from
Glasgow, Scotland
@PaulyD22803562 @BossyLadybird @virginmedia And G15. Seems to be a big issue in Scotland that they haven't noticed yet.
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Loyal🐻Since 87🇬🇧
(@debbievee25) reported
from
Glasgow, Scotland
@virginmedia can you tell me if there is a problem in the area 28 GLASGOW please as my Internet is not working at home
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Jim Speakman
(@cowspassage) reported
from
Glasgow, Scotland
@virginmedia hi - trying to access your service status page and getting "We're sorry this isn't the page you wanted". Also my full package - broadband, phone and TV have gone down Glasgow G11
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia Your service is s disgrace, I've been on web chat for over an hour and not any further forward...😡
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jon bhoy 🍀🏴
(@honto75) reported
from
Glasgow, Scotland
@virginmedia my virgin is down I’ve got no channels or broadband
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john murphy
(@johnmurphy1967) reported
from
Glasgow, Scotland
@virginmedia trying to watch using sky cinema on the laptop. Message saying I can’t as more than 2 devices are watching, there are only 3 registered and only 1 of them is on. Can you help
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia yet again I'm being billed incorrectly despite contacting you 7 times now and being assured that you've resolved this issue. Disgraceful customer service, live web chat unavailable also. 😡
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Kerry 🍀🤫
(@wee_kezza) reported
from
Clydebank, Scotland
@virginmedia Both phones can’t get connected to WiFi no signal on the tv
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Neil Crossan
(@quietarea1) reported
from
Glasgow, Scotland
@virginmedia really nice helpful assistant in Glasgow having to deal with client fed up with paying virgin a fortune for totally appalling customer service. # totallyfedupwithvirgin
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Michael Barnett
(@MichaelBarnet18) reported
from
Glasgow, Scotland
Dear @virginmedia, do be a dear and fix the internet! No TV, no WiFi; I might have to talk to people!
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sideshow s2sh
(@s2sh_) reported
from
Glasgow, Scotland
@virginmedia I'm on hold again right now, 'Dennis' in customer services was meant to call me with an update at 1415 but never. 1st person said it's due to me not having an active DD- everyone I've tried to pay via this method it has failed - no error at my bank.
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karen king
(@georgesgirl78) reported
from
Clydebank, Scotland
@virginmedia can someone actually sort my daughter and son in laws services from you. Phone calls & texts haven’t got them anywhere and they are not paying for a service they are not getting to use. A formal complaint has already been placed as it’s beyond a joke now
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Gary Stewart🏴
(@Jacobite1745G) reported
from
Glasgow, Scotland
@WeNeedIndyNow @virginmedia @ivy_mckellar Mine is down aswell
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Ross Turnbull
(@_rossturnbull) reported
from
Glasgow, Scotland
The service provided from @virginmedia is abysmal 99.8% of the time.
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Douglas lindsay
(@Doug1tux1) reported
from
Glasgow, Scotland
@virginmedia ok what the f is going on with your broadband, I have not been able to get internet access for hours now, yet your service status says no problem, when I try to do an in-depth test It doesn’t let me log in to test, the times it has it says my equipment is offline wtf
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Vonni 🏴
(@why_yvonne) reported
from
Paisley, Scotland
@virginmedia are the absolute worst. Broadband box has been doing an update for 2hrs. Phoned the help and the best they can do is offer me an engineer when I have to take time off work. £41 p/m for terrible internet speed and now the box isn’t working. Absolute joke.
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Soctty123
(@Soctty123) reported
from
Paisley, Scotland
@virginmedia As with many in West Central Scotland, my Internet is down. I have tried turning the router on and off shark, but to no avail. What's bothering me most is that Virgin Media are refusing to acknowledge what must be a huge outage. I'm in the PA2 area.
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Lauren Colton
(@laurencoltonx) reported
from
Johnstone, Scotland
@virginmedia phoned to cancel but got told it was a 45 minute wait and to call back at quieter time which is Saturday as they don’t offer call backs - gave up when I was transferred to 5 different departments - is this a joke #stressed
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Lesley Nelson
(@only1barnowl) reported
from
Renfrew, Scotland
@virginmedia no service pa3 area of paisley and my mums house also in pa2 area of paisley
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Zontaque
(@zontaque) reported
@Dezire_COD @virginmedia I dont understand your tweet, Is virgin media just being ****?
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steven graham
(@steven_coyw) reported
@virginmedia I have been using your service checker for 4 hours, it still shows no outage however people on twitter in a 20 mile square radius are telling you the service is down, so update your webpage, ps phones arent working either hence why you arent inindated with complaints
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Murasaki 🌚
(@Murasaki_Shi0) reported
@virginmedia Hi. This will be my first time cancelling a mobile contract. I have seen a contract for less then I'm paying with more GB. It says on my account that my 'next upgrade' is 21st September 2021. Should I cancel the 21st or cancel on the 'start date' 22nd Sept please?
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53North
(@3110stephen) reported
@virginmedia Spoke with customer service 7 days ago, agreed to pay for a WiFi pod, ‘should receive in 2-3 days’ STILL WAITING
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Clare Bagan
(@Clare___bear) reported
from
Kirkby, England
@virginmedia just spoke to a lovely guy on the phone. However, I don’t understand how you can justify charging £40 + for a deal that is £32 online for a new customer. I’ve been with you 20 + years, nothing needs doing to the account. It’s already set up. No point being loyal?
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Mark Williams
(@MorkWalliams) reported
@virginmedia Any known issues in N4? Internet down for a couple of hours.
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Keithy D
(@KeithY2Dickie) reported
@virginmedia Garbage.
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mullarkz
(@MullarkzT) reported
@virginmedia Nothing was said why. Apparently it will be fixed on the 17th of august. Just don’t understand why I can’t leave my contract if your company can’t fix a fault within 30 days ?
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steven graham
(@steven_coyw) reported
@BlockaG__ @virginmedia Mines is tuesday, fcukin joke of a company, still saying no faults in the area, yet can see on twitter the service is out from ayr to cumnock,
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Jacqueline McKendry
(@JACQUEL62062307) reported
@virginmedia So disappointed no one has got back to me. Absolutely shocking service.