Virgin Media Outage Report in Alexandria, West Dunbartonshire, Scotland
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The latest reports from users having issues in Alexandria come from postal codes G83.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Alexandria, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Alexandria, West Dunbartonshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Greenock, Johnstone, Paisley, Dumbarton, Helensburgh, Erskine, Alexandria, Clydebank and Renfrew.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Greenock |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Alexandria, Scotland
Latest outage, problems and issue reports in Alexandria and nearby locations:
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Yvonne Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia Well yes it have did the test on my virgin media app why can’t virgin media put a notice or send a notice on this app to tell us network problems in certain areas and also this twitter page why cant it be updated with area out of service terrible 😡
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Kevin
(@Tumsh41) reported
from
Greenock, Scotland
@Aaroonio @virginmedia Not working this morning here.
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Karen hughes
(@Keh3112) reported
from
Milngavie, Scotland
@virginmedia every night our service drops out saying invalid internet connections . I’ve had a new router, there’s no flashing lights just no connection! Can watch tv but not catch up /on demand. Has went on for months! Fed up phoning 🙄
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nina
(@nina95020657) reported
from
Alexandria, Scotland
@riddmj @virginmedia I’ve also tried making a complaint online and it won’t send that either so you can’t do anything online or on the phone so if you cut people of what you going to do then just apologise. Because it’s not fair if you do actually do that.
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amanda brown
(@ab533) reported
from
Milngavie, Scotland
@virginmedia I notice you have ignored me I want to complain as not only have I had crap service I have also had an e mail I am being billed for Netflix! I don’t have an account Never have You are scamming me. I can’t wait to cancel my service after 15 yrs Coz you are incompetent
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Ruth Marshall
(@kandibabes) reported
from
Glasgow, Scotland
These idiots should pull their finger out and help people with online options. #fuckyourprofits @virginmedia
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Jayne Rowe
(@minniemilto) reported
from
Renfrew, Scotland
@virginmedia is there problems with your service tonight. Parents tv stopped working. He phoned and you were to phone back but no return call.
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sara
(@farafone) reported
from
Glasgow, Scotland
@virginmedia help !!
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Stewart Priest 🌈 🏒
(@itsjuststewart) reported
from
Clydebank, Scotland
@virginmedia Thanks ML. My issue is with the misleading info in your initial comms to me. It does not reflect what @TurgenSec says is in the database. I don’t particularly care what you say to the ICO. Your first duty as the data controller is to me, the subject of the data.
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MICK🇮🇪T🇮🇪
(@michaelt1967) reported
from
Glasgow, Scotland
@Tam_Selleck @virginmedia been up and down past 10 days
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Lee Walker
(@LAW1988) reported
from
Paisley, Scotland
@virginmedia WiFi is shit!!!
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BrianThomson
(@bthomson1986) reported
from
Milngavie, Scotland
@virginmedia have been trying to speak to someone to change my package with no luck - text service won’t reply, online can’t be done and phone Center’s no option - help please
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Nix
(@nixxli) reported
from
Paisley, Scotland
@virginmedia the internet keeps disconnecting and I’m trying to work from home and I can’t have this effecting my work. There was a problem in the area yesterday but it got fixed now it’s not working again 😡
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Kevin
(@Tumsh41) reported
from
Greenock, Scotland
@virginmedia After 40 minutes our television service via @virginmedia was restored. It was quite a lengthy update though
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Lee Barros (Fotze)
(@BarrosLXXXIX) reported
from
Greenock, Scotland
@virginmedia Can I change my direct debit date, I have had no response from the text message service and calling up is pointless as they are closed. If not I'll just cancel my Direct Debit and pay you on my new chosen date.
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🏳️🌈🏴🏴MamaSilverside
(@MamaSilverside) reported
from
Glasgow, Scotland
Oh yay. @virginmedia is down again. Just to make being on lockdown even more fun. 🙄
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Margot McCuaig
(@MargotMcCuaig) reported
from
Glasgow, Scotland
@mikeybhoy11 @virginmedia Long may that continue. Checked their site and there’s an issue in Glasgow. Was intermittent all day and now gone completely 😭
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Rebecca Thompson
(@Rebecca_GMFC) reported
from
Greenock, Scotland
@virginmedia ridiculous service, constant no internet at home and affects more than one of us!!! Someone dm me and get this sorted, absolutely fed up
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Iain J.
(@IainBaileIain) reported
from
Milngavie, Scotland
@gillykim55 @virginmedia Think you need to do that by phone. I've not found a way of removing stuff before. They are happy enough to sell you more of their crap online. I'm thinking of ditching @virginmedia entirely. Apart from broadband I dont think I actually use anything else i get from them
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VictoriaMcGx
(@VictoriaMcG_) reported
from
Glasgow, Scotland
@virginmedia sort your shit please 🙂
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Liam Greene
(@liamgreene) reported
@virginmedia well nothing, I've been waiting since November for the complaints department to get back to me and when I phone up i get told the person i talk to cant help and will get someone to call me back
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Chimpy12321 (twitch)
(@EGreenhill1) reported
@virginmedia So you expect the customer to do your job for you.. Prathap from your live chat has just confirmed to me that 4 months outage isnt acceptable for compensation and has advised me to cancel the contract if unhappy. @virginmedia Can you also confirm this is my best course of action?
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Max Litchfield
(@maxlitch1995) reported
@virginmedia Not for an outage but for inconsistent coverage. I have made several complaints in the past but no one came to check the system in person.
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Max Litchfield
(@maxlitch1995) reported
@virginmedia Yes regarding WiFi, I haven’t made an online complaint but I had on a call to our of your colleagues
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ً
(@IIlIlIllIllIIl) reported
@virginmedia Yep, broadband - 'No known issues'
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Christine C
(@Conuggy) reported
@virginmedia TOTAL loss of service I’m actually in work now hence my slow response
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*=* ANGELA *=*
(@angelajgriffin5) reported
@virginmedia I have not cancelled my contract as of yet as I still can't get through to Virgin Media this is terrible service, I hope to god O2 will not be the same now they have joined up with VM
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The Customer
(@TheCustomer18) reported
day 27 until @EE @bt_uk @virginmedia realise that I cannot get fibre optic broadband in my area because it is not installed and wish for them to install it, as opposed to there employees reading and just sending links on if I'm available for fibre in my area. #slow
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lady
(@DianeLadie) reported
Just pissed with @virginmedia really!! Every ******* day my internet connection dropped..paid ******* £50 for a fast broadband and not ******* tortoise running against the rabbit.. Thats me chasing the dateline which was slow due to your horrible never-ending connection issues!
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Ish
(@Ish48381441) reported
@virginmedia I called at my disappointment that when the engineer installed the hub and tv package at the new home, he did not check to ensure that the internet could be received on the third floor. I was asking for network boosters to be sent or an engineer to come out and disconnected