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Virgin Media outages and service status in Alexandria, Scotland

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Alexandria, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jul 19, 10:23 AM GMT+1.
  • 67% Internet (67%)
  • 20% TV (20%)
  • 13% Wi-fi (13%)

The latest reports from users having issues in Alexandria come from postal codes G83 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Alexandria, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Alexandria, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Alexandria, Scotland

The most recent Virgin Media outage reports came from the following cities: Clydebank, Erskine, Paisley, Dumbarton, Johnstone, Greenock, Alexandria, and Renfrew.

CityProblem TypeReport Time
Clydebank Internet 2 days ago
Erskine Internet 4 days ago
Clydebank Internet 4 days ago
Paisley Internet 6 days ago
Dumbarton TV 6 days ago

Nearby cities with recent reports

Clydebank

2 recent signals

2 days ago
Erskine

1 recent signals

4 days ago
Paisley

1 recent signals

6 days ago
Dumbarton

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Alexandria, Scotland

Latest outage, problems and issue reports in Alexandria and nearby locations:

  • robbo_1962
    Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland

    @virginmedia I just turned everything off at the mains and restarted it all and that seems to have sorted it. Don’t know why I didn’t think to try that before. Thanks for your help and suggestions 👍

  • kellyarla_
    Ceallaigh Nic hEachaidh (@kellyarla_) reported from Greenock, Scotland

    Anybody else having problems with Virgin Media internet?

  • ped1969
    Ped (@ped1969) reported from Bishopton, Scotland

    @michaelt1967 @virginmedia We gave up, constant hassle with poor virgin wifi... fitted Nest wifi and turned our virgin Hub to Modem mode. Everything is brilliant now.

  • jayceejay55
    James Johnstone (@jayceejay55) reported from Dumbarton, Scotland

    @virginmedia is it possible to get customer support, or am I expected to continue paying for a non service?

  • Susie61180
    Susie (@Susie61180) reported from Greenock, Scotland

    @virginmedia my daughter is doing her uni degree from home at the moment and she cant miss deadlines to hand in papers so it's quite an issue for us, any help would be greatly appreciated

  • angie__murphy
    Angie Murphy (@angie__murphy) reported from Greenock, Scotland

    Has anyone got that Virgin Media 1 gig internet? If so, what's it like for stability, etc?

  • allymcnab1
    Ally (@allymcnab1) reported from Clydebank, Scotland

    @virginmedia tv go app not working,, trying to sign in keep getting,,, oops service not available at the moment try again later ,, any fixes

  • Cummings4Senga
    Senga Cummings (@Cummings4Senga) reported from Paisley, Scotland

    @virginmedia Yes there s an issue been off since ten pm last night they’re hoping to have it fixed by 16:20 hours today 😞

  • walker17car
    David Walker (@walker17car) reported from Linwood, Scotland

    @BeckyEverson @SkyUK @virginmedia Been with them for 20 odd years from the old NTL days and never had a problem, their customer service on the other hand...

  • robbo_1962
    Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland

    @virginmedia I’ve disabled Dolby and it seems to be ok at the moment so hopefully that’s solved it. Thanks for your help. Pete

  • justcall_mesir
    Michael Macdonald (@justcall_mesir) reported from Alexandria, Scotland

    @virginmedia please have any of the following fake names call me back please ASAP....abby, abys manager, Jean on collections, Bradley who passed me on to some else cause he was out having abeer, or Luke who didn't finish finding a solution to @virginmedia's ineptitude.

  • midge60
    Sue McCaffray (@midge60) reported from Erskine, Scotland

    1 hr 10 mins on the phone to @Virginmedia to fix my dreadful WiFi and they cut me off!

  • annemclean66
    Anne McLean (@annemclean66) reported from Dumbarton, Scotland

    @virginmedia How do I get through to a human to discuss a problem with my neighbours Virgin account?

  • brigidms
    Brigid Smith (@brigidms) reported from Greenock, Scotland

    @virginmedia I have been waiting for over a week for a return call from customer service , obviously don’t want my business after 20 years . Looking for a new broadband provider any suggestions . One that actually works would be good 🤬

  • LazyHermit
    🌪 (@LazyHermit) reported from Clydebank, Scotland

    @virginmedia Been a Virgin customer for years. Cancelled Tv but have broadband and phone. Even my Freeview channels have been blocked on my boxes!! How churlish can a company get??😳 Freeview channels?! Show some compassion to your customers

  • neilmacallister
    mac / macca (@neilmacallister) reported from Alexandria, Scotland

    @virginmedia Is there a problem with TV reception in the G83 Area (Alexandria) ? Completed all diagnostic checks on my TV and Tivo box and still no reception yet. Please reply... thanks

  • robbo_1962
    Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland

    Since upgrading to @virginmedia M200 broadband the sound and vision in our tv keeps going out of sync. Does anyone know why and if there’s a solution? Thanks

  • robbo_1962
    Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland

    @virginmedia Just tried that, still not working

  • jayceejay55
    James Johnstone (@jayceejay55) reported from Dumbarton, Scotland

    @virginmedia after 4 weeks of trying and hours wasted eventually got through to a human. After problem analysis he announced “our systems are down, please call back after 4 hours”,I asked him to call me back,our system cant do that,really? Worst customer service - bye Virgin. 👋

  • FusionFabrics
    jackie fusion (@FusionFabrics) reported from Paisley, Scotland

    Come on @virginmedia no telly working, internet in and out. Three different error codes, support line stating All Busy Goodbye. What’s the story, answer appreciated soon please.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • thefelourfog
    simply lee (@thefelourfog) reported

    @Simon_Whale @virginmedia Virgin was fine for me for the first few years then last 6 months of contract was nothing but issues ,was glad to be rid of them

  • RevQntmBigfoot
    THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@RevQntmBigfoot) reported

    @sephiroth17181 @virginmedia The actual faults were both properties (70 miles apart!) bad power amplifiers along the cable itself underground to the cabinet which required senior network engineers to come out & replace them. Haven’t used them since (2010 was last time) because they dragged feet for so long.

  • Jess_Simpson645
    Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported

    @virginmedia The outage was a nightmare for me, important online tasks could not be completed. Had to spend ages online trying to find a solution to jobs that could not be done offline. Managed to finally speak to someone at Virginmedia and shown how to get update some progress. Finally, I have got back online again.

  • DymDymok
    Dmitriy Lobov (@DymDymok) reported

    @DeviateDefiant @virginmedia @MoneySupermkt 18 years? Man, has it never occured to you to check what alternative were?

  • stuarttownsend8
    the view of stu (@stuarttownsend8) reported

    @Simon_Whale @virginmedia Even when you send it back in the packaging they provide, they don’t acknowledge receipt of it and just charge you anyway, takes a month to get your money back after they finally admit they had it for weeks, just like you said. Terrible company

  • NUFCR2
    NUFCR (@NUFCR2) reported

    @DeviateDefiant @virginmedia @MoneySupermkt They did this to me last year so I just phoned up and said exactly what you’ve said here, why should my price go up when new customer prices are going down. Woman on the phone matched the promo rate 👍🏻

  • KatReynolds5
    Kat Jackson (@KatReynolds5) reported

    @virginmedia internet out again. This is the 5th week now for UB10 area. Still saying fix date of 17th July when it’s the 21st today. Any update please?!!?

  • Urban__Groove
    Urban Groove (@Urban__Groove) reported

    Next time virgin media ring me from Bangladesh or any Asian country im going to put the phone down on them, I can't understand a dam word you are saying 😡 @virginmedia

  • nuts_and_bolts_
    Mark Williams (@nuts_and_bolts_) reported

    @DeviateDefiant @virginmedia @MoneySupermkt Can you get Toob in your area? Price and customer service is pretty good, yet to have an issue

  • 54JohnBull
    John Bull (@54JohnBull) reported

    @DeviateDefiant @virginmedia @MoneySupermkt It's a stupid system where every time you have to threaten to cancel, and eventually even that becomes a waste of time.