Virgin Media Outage Report in Alexandria, West Dunbartonshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Alexandria, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Alexandria, West Dunbartonshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Dumbarton, Greenock, Paisley, Erskine and Renfrew.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Alexandria, Scotland
Latest outage, problems and issue reports in Alexandria and nearby locations:
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
Despite @virginmedia increasing it's prices they continue to disrespect customers. We have had no broadband for 2 whole days, no response. I have been on the their website asking for help to enable me to work during a pandemic, nothing helpful. One the phone for 45 mins and????
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@virginmedia Need help with my account can someone from VM actually help me out as every time I phone I always get put on hold then hung up on !
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lisa buik
(@LBuik) reported
from
Glasgow, Scotland
@virginmedia how can I speak to someone I gave major issue with internet connection #maybetimetomove
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Stephen M
(@StephenMulholl) reported
from
Paisley, Scotland
@virginmedia - need some help and information re: moving house and the links on your site seem to be broken. Can you help? Phone lines seem to suggest calling is not the best idea right now...
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Iqbal Bedi
(@IqbalSBedi) reported
from
Milngavie, Scotland
Virgin Media Outage. Can you confirm if G61 area is affected? @virginmedia
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@virginmedia Does anyone reply to tweets ? Because I have been trying to contact via message app tweets and sms and still not help at all! #MovingToSkySeemsLikeAGoodChoice
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Pulse Breakfast Show
(@pulse_breakfast) reported
from
Glasgow, Scotland
Once again @virginmedia broadband down again its happening far too often these days might need to look at another supplier!
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Stuart MacPherson
(@dirty_stu) reported
from
Paisley, Scotland
@virginmedia is there a problem with the internet in my area PA2, my internet connection has been cutting out all morning
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@virginmedia Need help with my account now being charged more for the same services
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Madeleine Black
(@madblack65) reported
from
Glasgow, Scotland
@Interestedpty @virginmedia Who should I change to that actually gives a good service? 🤔🤔
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
@virginmedia no broadband for the second day. No information or customer service. People have to work you know.
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
@virginmedia ok virgin I have had no service all day, I can't get through to you. I need broadband for work what are you doing about this, your customer service is a shambles so far.
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Michael Barnett
(@MichaelBarnet18) reported
from
Glasgow, Scotland
@virginmedia hey there, I can’t pick up any emails tonight. Is there a problem in the Glasgow area? Thanks, Michael
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thecontrarian
(@Larousse1968) reported
from
Glasgow, Scotland
@virginmedia can you tell me how to contact customer services please
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
It appears @virginmedia can't communicate with it's customers. Perhaps @Ofcom and @BBCWatchdog would like to investigate how their inability to provide customer service is affecting customers ability to work during a pandemic.
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Stephen
(@Websergeant) reported
from
Kilbarchan, Scotland
@virginmedia I’m having a real problem trying to swap a sim, the one you sent has been lost and the phone no longer receives calls or texts, I’m about mental trying to work this out online and on the automated phone system, can you help?
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Craig Taylor
(@Craigsheesh) reported
from
Alexandria, Scotland
@virginmedia Broadband and TV been down in Balloch G83 since early hours of this morning neither are up and running. Only work I can do is by tethering my phone to the computer killing my own data allowance. Any idea of timelines and how major a fault this is please ?
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Madeleine Black
(@madblack65) reported
from
Glasgow, Scotland
Unbelievablely poor customer service from @virginmedia Was waiting on phone for ages and spoke with me to be told my husband has to come home from work to deal with it!!! Day 2 no WiFi and I’m working from home and daughter finishing masters online 😤😤😤
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Yvonne McAnenay Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia area 28 no service how long until it’s up and running please
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Fraz🍓🏴🇪🇺🎗
(@FraserWilson95) reported
from
Glasgow, Scotland
My @virginmedia internet service is now down for the third consecutive day in Glasgow and yet again I’m having to tether to my phone’s data to be able to work from home. This is woeful service when so many are working from home relying on their internet - get it sorted!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martyn Beswick
(@martynbez) reported
@virginmedia The text was weeks ago and was not for a fix
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James Taylor
(@JamesTa13041970) reported
@virginmedia Yeh but it’s say it’s ok. I’ve got cordless phone but I’ve tried a corded phone and that’s not working.
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smirnoffthedog
(@smirnoffthedog1) reported
@virginmedia spent 5 hours on chat and whatsapp and im still no closer to anything being sorted. What is the problem. Worst customer support ever. #allmytime #betterthingstodo #wasteoftime
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BAZEY
(@itsbazey) reported
Trying to stream... currently having issues with framerate drops due to my bitrate dropping hard... I'm blaming @virginmedia lol
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Mike Neale
(@Mike_E_Neale) reported
@virginmedia The problem is due to this error, we now have to pay to travel to an office to work, when we usually wouldn't - we also have spent more on our data plans. All of this expense is due to the error of the person I spoke to on 11th August.
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Martyn Beswick
(@martynbez) reported
@virginmedia That’s kinda not helpful: ** PLEASE NOTE ** We don't have human agents supporting troubleshooting / technical issues over our Messaging Platform. If you wish to speak to someone please contact one of the Team on 150 from your Virgin Media Landline or 0345 454 1111 – **charges
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BAZEY
(@itsbazey) reported
Possibly no stream today. Seems like @virginmedia are having outages in my area! This sucks hard as I might having to stream tomorrow instead
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Jim Threlfall 🇪🇺
(@Jim_S_T) reported
Well, after my dreadful experience with Virginmedia and deciding to move to @SkyUK - it seems they are every bit as bad.Say they'll do something when taking your money, do something different once they've got it.
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Natalie Wright
(@Natalie91817695) reported
@O2 hi, I've become an o2 customer through my virgin media account, and someone has not put my email in correctly so my username to sign in isn't correct. Can you help? Thanks x
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Martyn Beswick
(@martynbez) reported
@virginmedia 2 days ago. As you can see things have not improved. I did have a text on the 16th Aug saying work was being done in my area. Could this have caused an issue?