Virgin Media Outage Report in Alexandria, West Dunbartonshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Alexandria come from postal codes G83.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Alexandria, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Alexandria, West Dunbartonshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Greenock, Johnstone, Paisley, Dumbarton, Helensburgh, Erskine, Alexandria, Clydebank and Renfrew.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Greenock |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Alexandria, Scotland
Latest outage, problems and issue reports in Alexandria and nearby locations:
-
Kieran Reynold
(@keybo7) reported
from
Clydebank, Scotland
@virginmedia my box is not receiving signal. It has power but internet connection not working and ive no tv. Guy spent 30 mins on phone trying to fix it. Not good enough!
-
Kenny from the Block
(@Kennyf1283) reported
from
Glasgow, Scotland
@virginmedia You are clearly having ongoing network issues across the country. It would be good if you actually acknowledged instead of pretending everything is fine on your main Twitter feed.
-
Grejurn 🏴🇪🇺 @FurLough 2020
(@_Grejurn) reported
from
Glasgow, Scotland
@virginmedia That's the result from running the test after logging in from the link you sent me. Running the test from my router doesn't show up any problems. Logs at the times had No Ranging Response, SYNC timing Sync failure, RCS partial service, no unicast maintenance opportunities errors.
-
Kris Schimmel
(@canadianweeg) reported
from
Glasgow, Scotland
@virginmedia Down again! No faults on your website but whole street is down do it must be at your end
-
Kris Schimmel
(@canadianweeg) reported
from
Glasgow, Scotland
@virginmedia down again
-
Meriel Clunas
(@MerielClunas) reported
from
Glasgow, Scotland
@virginmedia Can’t even register the fault as the page is broken 😑
-
Stuart O'Kane
(@discostu67) reported
from
Glasgow, Scotland
@virginmedia Says no issues
-
Tony Parvia
(@tonyparvia) reported
from
Glasgow, Scotland
OK @virginmedia give me the number to disconnect. Your WiFi service has been absolutely abysmal for weeks on end now. Time to jump ship.
-
helen corcoran
(@casccvc) reported
from
Glasgow, Scotland
@virginmedia you really need to sort your connections!!!! Getting sick and tired of paying full price for a sub par service!!! 😠😠
-
Scott Young
(@scottyoung16) reported
from
Paisley, Scotland
Currently trying to work from home and @SkyHelpTeam broadband has been down since the weekend. Called and they said there’s no known issues, yet the issue I have is I STILL can’t get connected. A switch to @virginmedia might be in order
-
Kris Schimmel
(@canadianweeg) reported
from
Glasgow, Scotland
@virginmedia It’s down again!
-
Ally
(@allymcnab1) reported
from
Clydebank, Scotland
@virginmedia can you tell me why my ntlworld email is not working,, getting a lot of lies from call centre
-
Carole Paton
(@CarolePaton) reported
from
Renfrew, Scotland
As of tomorrow I have 10 working days left. This is lovely except that I have about 6 weeks work left to do!! Ridiculously slow internet isn’t helping @virginmedia
-
Ally
(@allymcnab1) reported
from
Clydebank, Scotland
@virginmedia @ntlworld.com email not working, what’s happening
-
HendoHD93
(@HendoHd93) reported
from
Clydebank, Scotland
@cliveillenden @BrightonPoutine @PlayPositive @eurogamer Exactly I have the cheapest virgin media connection wirh the **** hub 3 router and plug Ethernet in like I would with my pc and PS4 anyways and it runs perfect.
-
Jonathan
(@Ogilvie75) reported
from
Glasgow, Scotland
@iamalisonperry @virginmedia To be fair VM supply to your house, beyond that you are on your own. Boosters are probably the worst way as they half the signal each turn. We receive 200Mbps, and 3 floors or in the garden up we still have 200. Look at powerlines or mesh networks — best investment you’ll make.
-
Sean Brown
(@seanbrownrec) reported
from
Glasgow, Scotland
The award for worlds worst customer services goes to @virginmedia utterly disgraceful. #MoveToSky
-
Eithne Thomson
(@eithnethomson) reported
from
Glasgow, Scotland
@virginmedia Broadband is down. No issues in area. Diagnostic tests say it’s ok. But it’s not working. Please help.
-
Tigg-Pupp
(@djtiggeh) reported
from
Paisley, Scotland
@virginmedia and yet again your broadband service has gone off. All fricking day. #refundme
-
Robert McGowan🏴
(@robmcg6) reported
from
Alexandria, Scotland
@virginmedia shocking service,on hold for over 30 minutes to speak to someone about my tv package.then they hang up. Time for a change after more than 10 years you would think they value your business 😡😡😡😡😡😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
𝙂𝙚𝙤𝙧𝙜𝙞𝙚 𝙎𝙢𝙞𝙩𝙝
(@georgieinlondon) reported
@virginmedia He said he did. But i dont understand how he has three routers and now 2. The internet is still really bad and they have been cut off from their home telephone line. Can we arrange an engineer to come check this out and help them please?
-
Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia Telling me an engineer will come next week now, not good enough. Waited in all morning for one that never came and still no service.
-
Mental health journey
(@Mentalhealthjo5) reported
I actually hate being on @virginmedia. The worst service in my area. A top day of sport planned and work but I can’t do either. Could accept this if it was a one off outage but this is the 6th over summer and all conveniently fixed before they can compensate for loss of service
-
Dave Nichols
(@DipDabDave) reported
@virginmedia Hi, seems fine with Ethernet, just WiFi. Done pin hole reset thing numerous times. Eventually spoke to somebody on the phone who said it was an issue in the boxes on the street? Not sure that would be the case as I have an Apple Airport which is working fine as a WiFi network.
-
emily
(@esoteriqq) reported
@virginmedia Yes I have, I've tried everything. I did phone earlier regarding a different matter and mentioned it on the off chance the website was down. I was told to wait 3 days and call again if the problem persists
-
DMC Ducati Stoke
(@DMCDUCATISTOKE) reported
@virgin media, what is your adress to write to you to cancel my contract
-
Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@Jake_BHughes @virginmedia apparently we have a blockage where they need to connect us, which is what we would need fixing by thursday. being that unreliable we decided to cancel everything with them fully. a shame because what they offered was great. customer service department is not easy to get round 😭
-
rebecca garratt
(@RCuttingedge) reported
@virginmedia is there issues in norwich? I have no tv or Internet since 7 am.?
-
Gavin Leith
(@GavinLeith) reported
@virginmedia no broadband for almost a day. Phoned and on second call told to call back in 7 hours. According to you no issue and nobody working on my problem. Is it miraculously going to come back by itself in the next 7 hours. Poor…
-
paul dakin
(@PaulDakin70) reported
@virginmedia The only thing is that there is never knowledge of any previous tickets issued on my account of which there are now 6. No knowledge of my problem at all so I have to say it all again. This gives no confidence that this won’t go on eternally as surely they should know.