Virgin Media

Virgin Media Outage Report in Alexandria, West Dunbartonshire, Scotland

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The latest reports from users having issues in Alexandria come from postal codes G83.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Alexandria, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Alexandria, West Dunbartonshire, Scotland 11/01/2025 00:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Alexandria, West Dunbartonshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Renfrew, Dumbarton, Alexandria, Clydebank, Paisley, Johnstone, Greenock and Erskine.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Alexandria, Scotland

Latest outage, problems and issue reports in Alexandria and nearby locations:

  • CarolePaton Carole Paton (@CarolePaton) reported from Renfrew, Scotland

    As of tomorrow I have 10 working days left. This is lovely except that I have about 6 weeks work left to do!! Ridiculously slow internet isn’t helping @virginmedia

  • allymcnab1 Ally (@allymcnab1) reported from Clydebank, Scotland

    @virginmedia I thought it had to be the email address that I’m having problems with

  • canadianweeg Kris Schimmel (@canadianweeg) reported from Glasgow, Scotland

    @virginmedia down again

  • mikebhoy mike (@mikebhoy) reported from Glasgow, Scotland

    Good old @virginmedia happily enjoying the football on BT on my iPad when your crappy app decides to freeze then kick me out and refuse to recognise my login. Dreadful bit of kit, never works properly.

  • Ogilvie75 Jonathan (@Ogilvie75) reported from Glasgow, Scotland

    @iamalisonperry @virginmedia To be fair VM supply to your house, beyond that you are on your own. Boosters are probably the worst way as they half the signal each turn. We receive 200Mbps, and 3 floors or in the garden up we still have 200. Look at powerlines or mesh networks — best investment you’ll make.

  • eithnethomson Eithne Thomson (@eithnethomson) reported from Glasgow, Scotland

    @virginmedia Broadband is down. No issues in area. Diagnostic tests say it’s ok. But it’s not working. Please help.

  • allymcnab1 Ally (@allymcnab1) reported from Clydebank, Scotland

    @virginmedia can you tell me why my ntlworld email is not working,, getting a lot of lies from call centre

  • discostu67 Stuart O'Kane (@discostu67) reported from Glasgow, Scotland

    @virginmedia Says no issues

  • justdyln dyln 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@justdyln) reported from Paisley, Scotland

    My internet is actually garbage wtf @virginmedia

  • djtiggeh Tigg-Pupp (@djtiggeh) reported from Paisley, Scotland

    @virginmedia and yet again your broadband service has gone off. All fricking day. #refundme

  • tonyparvia Tony Parvia (@tonyparvia) reported from Glasgow, Scotland

    OK @virginmedia give me the number to disconnect. Your WiFi service has been absolutely abysmal for weeks on end now. Time to jump ship.

  • MerielClunas Meriel Clunas (@MerielClunas) reported from Glasgow, Scotland

    @virginmedia Can’t even register the fault as the page is broken 😑

  • Kennyf1283 Kenny from the Block (@Kennyf1283) reported from Glasgow, Scotland

    @virginmedia You are clearly having ongoing network issues across the country. It would be good if you actually acknowledged instead of pretending everything is fine on your main Twitter feed.

  • Miss_Grundy94 Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland

    @virginmedia Yes it said there was an issue and a technician would fix it at 3 separate times yesterday and it’s still not fixed today. This happens a lot yet we still pay our full bill, it’s not ideal.

  • allymcnab1 Ally (@allymcnab1) reported from Clydebank, Scotland

    @virginmedia @ntlworld.com email not working, what’s happening

  • Miss_Grundy94 Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland

    @virginmedia any idea when the network will be available in the G83 area again? Our TV and internet have been off all day.

  • Eddie60156742 Eddie (@Eddie60156742) reported from Glasgow, Scotland

    @virginmedia Get a grip Virgin! No TV, no WIFI, no Phone. By far the worst broadband providers ever! Can’t wait to leave yous when the contract is up.

  • robmcg6 Robert McGowan🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@robmcg6) reported from Alexandria, Scotland

    @virginmedia shocking service,on hold for over 30 minutes to speak to someone about my tv package.then they hang up. Time for a change after more than 10 years you would think they value your business 😡😡😡😡😡😡

  • Miss_Grundy94 Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland

    @virginmedia my internet and TV connection did not work at all the full day yesterday and it is still not fixed. Could you advise me what the issue is and when it will be fixed please? G83 area in Scotland.

  • CPDdeaf Neil (@CPDdeaf) reported from Glasgow, Scotland

    Yo @virginmedia.... it’s been 4-5 months and you still have problems with your internet across the country. What are you doing to step up to sort this out? It’s infuriating.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • gomolickis Tonis Gomolickis (@gomolickis) reported

    @virginmedia what's going on in w3 acton London? 2 weeks of broadband disappearing every 15 minutes. No one on the phone and no appointments available. Disgusting service or rather lack of

  • PatriciaDowner7 Patricia Downer (@PatriciaDowner7) reported

    @virginmedia Therein lies the problem, apparently 02083 and 02082 - cannot be done, my issue is “I was not told this at the time”, despite giving full postcodes of both addresses and was advised that I could keep the same number

  • athomas3325 Andrea (@athomas3325) reported

    @virginmedia I cannot believe you find it acceptable to go without broadband in the house and not get a service you signed up to - & expect me to wait 28 days for complaint to be replied to! VM why have to employed Customer Service Managers if you can’t contact them???

  • nathanjwalkley Nathan Walkley (@nathanjwalkley) reported

    @virginmedia Maybe the connection is fine for the 3 seconds it actually works the signal when it works is fine but it doesn't work all the time it's constantly going I can barely load anything.

  • TheOlDavenport Oliver Davenport (@TheOlDavenport) reported

    The biggest threat to human life over recent years is not Covid, but losing the will to live by talking to service staff @virginmedia as it is simply not possible to manage the levels of stupidity they display. If their services were free, you'd feel hard done by.

  • TTPigTT Paul (@TTPigTT) reported

    At last we are through to @virginmedia and they are sorting a package for me. At LAST! Can't believe you have to jump through so many hoops just to get a fair deal that even resembles a new customer one. Which this does not by the way, still more than I would pay if new.

  • xLisaOMalleyx Lisa O'Malley (@xLisaOMalleyx) reported

    @virginmedia can you tell me if there is an issue in the ML5 postcode area? My Internet has been down for the past hour....

  • simsimbol Pravin Khatri (@simsimbol) reported

    @virginmedia I try that but no joy they said they can not do anything about this picture pixelation issue I been talking to brick wall. CEO office team don't call back when they said that someone call you back what's can I do.

  • captain45bb Helen Kellam (@captain45bb) reported

    @virginmedia why are your telephone operators so rude??? Trying to discuss my direct debit and your operator hung up unable to answer a simple question. Rang back requested complaints dept and that operator hung up on me too 😡😡😡😡

  • Leafylou69Lea Lea (@Leafylou69Lea) reported

    @virginmedia Yes my partner was on a call and yes it dropped twice! After raising TWO complaints about how the team failed to cancel services and now getting repeat demands for a debt not owed!! This is tipping my partner over the edge with stress!!! Sending emails a customer cannot reply to