Virgin Media Outage Report in Alexandria, West Dunbartonshire, Scotland
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The latest reports from users having issues in Alexandria come from postal codes G83.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Alexandria, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Alexandria, West Dunbartonshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Greenock, Johnstone, Paisley, Dumbarton, Helensburgh, Erskine, Alexandria, Clydebank and Renfrew.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Greenock |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Alexandria, Scotland
Latest outage, problems and issue reports in Alexandria and nearby locations:
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JOHN C
(@decostop) reported
from
Glasgow, Scotland
@chateauxwindy @LadyCatHT @SkyHelpTeam @Ofcom I now pay for a landline with @virginmedia because it would be more expensive to have broadband only 🤔 I have never used the landline, there is no phone plugged into it, no idea even what my number is.
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Scott Garrett
(@garrett_golf) reported
from
Glasgow, Scotland
@virginmedia been trying to get through to customer service for 3days now..... left on hold for at least 10 minutes every time I try #horrificservice #totaljoke #chargeafortune #answeryourcustomerscalls🤮🤮🤮
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Diane Mckay
(@weekaiso) reported
from
Glasgow, Scotland
@virginmedia Signal drops every day even got a signal extender to boost the service throughout the house still no joy signal terrible
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Diane Mckay
(@weekaiso) reported
from
Inchinnan, Scotland
@virginmedia Just spent 90 min on the phone technician took 20 min to fix internet signal so will see how long that lasts he was very helpful then put me through to get a better deal on my package and was on hold for 70 min unbelievable and still no answer time to move on 😡
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Joe Lappin
(@joebhoy08) reported
from
Glasgow, Scotland
@virginmedia I have tried 4 times to cancel my subscription today funny enough I keep getting cut off when I mention cancel.
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Paul Harwood
(@PaulHarwood3) reported
from
Alexandria, Scotland
@virginmedia All it says is there is an issue no details
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🏴David🏴
(@dtr1984) reported
from
Glasgow, Scotland
@virginmedia wifi and tv down AGAIN , pay a fortune and theres always some sort of issue with it
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Paul Harwood
(@PaulHarwood3) reported
from
Alexandria, Scotland
@virginmedia Your customer service is appalling without any network for two days whe I call I am told service will not be back till 14th of October. No access to any type of manager in uk.abs raging
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Tom Watson
(@TomWatson1971) reported
from
Glasgow, Scotland
@joelycett Used the text chat service of @virginmedia once. Response after 3 days waiting was to call their helpline. Only got through on the 4th attempt on the helpline, after first 3 attempts disconnected after an hour on hold. 😁😅
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Saorsa Alba Photography
(@saorsa_alba) reported
from
Alexandria, Scotland
@virginmedia Hopeless customer service. All you had to tell me was yes or not if it was virgins fault in my area. But then again your just a call centre and hopeless.
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Andy Murdoch
(@AGM60) reported
from
Wemyss Bay, Scotland
@virginmedia Therein lies part of your issue. Contact centre customer service non-existent. No accountability. Empathy zero and telephony platform not fit for purpose @richardbranson I look forward to a resolution as per an email now received. Confidence low unfortunately.
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Ross.
(@500DaysOfMisery) reported
from
Helensburgh, Scotland
@taryamboyd @virginmedia Hi Ty, your service is shit and I’ll be lodging a formal complaint with your manager for this abhorrant customer service. Have a good weekend, ****
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Diane Mckay
(@weekaiso) reported
from
Inchinnan, Scotland
@virginmedia I was told I could get a better deal for £100 as I'm paying 144.99 way to much for the package I have utterly disappointed as I have been a customer for over 15 years
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia Still no internet and of course no call back that was promised . Your app now at least admitting there is an issue and saying will be fixed later today . I can only wait and see
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia And I have already used the scanning service about 6 weeks or so ago . TV is directly wored to router and has no broad band connection either
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@virginmedia can you please help me I saw we have a c130 network error on V6 box and can't find WiFi on the list of network to join
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Andy Murdoch
(@AGM60) reported
from
Wemyss Bay, Scotland
@Lardo9 @virginmedia Never been hung up upon 3 times!
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Jennifer Kiernan
(@lellifer) reported
from
Milngavie, Scotland
So frustrated with @virginmedia another 16 minutes on hold for someone to hang up on me without giving me a second to respond to them. Not only incredibly rude but seriously getting on my wick. Next call will be to cancellations
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia Now I still have no broadband and am waiting on a call back but I am sorry your customer service is not good
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Paulo Italiano
(@jockdj83) reported
from
Clydebank, Scotland
@virginmedia Additionally all I'm trying to do is cancel my broadband service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrea Downey
(@journoandrea) reported
Name worse customer service than @virginmedia... I'll wait
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Shian Denovan
(@Shian_Denovan) reported
@virginmedia Yes, from yodel. It was just listed as 'will be delivered today' all day but never came
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FHCatt
(@fh_catt) reported
@virginmedia Let's all bury our heads in the sand and hope the situation goes away! I'm sure that you come across this problem before but as no one wants to take ownership, it's easier to put the blame elsewhere, rather then be a part of the solution!
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Andrea Downey
(@journoandrea) reported
@virginmedia Apparently a work order has been issued and the problems (yes, multiple) should be resolved within 48hrs. I look forward to calling again in 48hrs when it hasn't been done.
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Jon Batts
(@p10jpb) reported
@virginmedia I am a new customer 11 days into my account. After 8 days I finally got the internet and TV (aren't I lucky!) Now I find that I cannot create an online account for some reason??? Their IT cannot either - you could not make it up !!
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Mark Craddock
(@markc_uk) reported
@virginmedia It's one thing having to deal with Virgins diabolical billing system, but when trying to get help via a chat and being asked "what services do you have" is just staggering. I'm your Customer. Why do I have to tell you? Soooo annoying!
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Stuart Mann
(@stuartwmann) reported
@virginmedia Why don’t you check your service status page…it’s not loading when I’m logged into my account for Virgin Media. While you’re doing that, why don’t you check for any failed status in SW11 it’s the start of a postcode…not that massive of an area for you to check.
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Jordan Smith
(@JordanSmithYNWA) reported
@virginmedia can you tell me if there are issues in the L11 area in Liverpool? My internet won’t work again
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Luke
(@LukePlayIe) reported
@RHunter97 It blows my mind how such big businesses have such bad websites, EE and virgin media are the same
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Jarl Jelly ❥ NEW ACCOUNT
(@Jellyzine) reported
@virginmedia Hello virgin media, I forgot this is a new account and I was very pleased to have you blocked on my last account. Please refrain from contacting me like some weird psycho ex about how you'd like to fix us. It never works out. You're broken. Please seek help. Goodbye forever.