Virgin Media

Virgin Media Outage Report in Alexandria, West Dunbartonshire, Scotland

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The latest reports from users having issues in Alexandria come from postal codes G83.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Alexandria, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Alexandria, West Dunbartonshire, Scotland 03/19/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Alexandria, West Dunbartonshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Greenock, Johnstone, Paisley, Dumbarton, Helensburgh, Erskine, Alexandria, Clydebank and Renfrew.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGreenock Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Alexandria, Scotland

Latest outage, problems and issue reports in Alexandria and nearby locations:

  • robbo_1962 Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland

    @virginmedia I’ve done all that and it always says “no issues” but often when you get through on the phone you’re told there are and engineers are working on it. I’m just fed up of having to go through all the tests and restarts every time I want to record something or watch catch-up tv

  • hoostie101 David Houston (@hoostie101) reported from Glasgow, Scotland

    @virginhelp I’ve been a virgin media customer for 25 years and am raging after receiving a massive hike in my monthly payments. My contract comes to an end and I’m minded to move. Can you call to discuss or provide complaints number.

  • RSVPDesign RSVP Design (@RSVPDesign) reported from Paisley, Scotland

    @vmbusiness is there a broadband business outage in PA1 area?

  • SHERAZRAJPUT786 Sheraz (@SHERAZRAJPUT786) reported from Glasgow, Scotland

    @virginmedia Made numerous complaints since last Friday. They are not being resolved. Mis sold the product by agents. Account not been created correctly, wrong hub has been installed. Engineer did not install at point requested and WiFi extenders not provided. Super bad service

  • AndrewCameraGuy Andrew Bradley Photography (@AndrewCameraGuy) reported from Glasgow, Scotland

    So ever since I told @Plusnet I was moving to @virginmedia due to terrible speeds provided in my area against Virgins 1Gig my internet speed has been throttled that it’s barely useable. Only a week to go of the worst service. #broadband #dontsettle

  • Billy1Young Billy Young (@Billy1Young) reported from Glasgow, Scotland

    @virginmedia I was one kill away from winning warzone match on cod before it came crashing down cos of your ****** internet service. Am fuming mate. You owe me a bottle of buckfast and 1g

  • robbo_1962 Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland

    @virginmedia I’m paying for 200mbps and sometimes I achieve that, like now, but I still can’t watch @BBCiPlayer without constant buffering. This “local” issue was supposed to be sorted. Seriously considering other options to watch @BBCMOTD

  • GrahamCookRSVPD Graham Cook (@GrahamCookRSVPD) reported from Paisley, Scotland

    @vmbusiness how do you escalate a complaint in virgin?Neither my order manager nor customer reps can seem to arrange a simple number forward so my business phone lines connect. Neither can they get my broadband working 7 days after the original installation daye

  • john_milroy jonnyboy (@john_milroy) reported from Glasgow, Scotland

    Is virginmedia connect not working I have a hub 3 according to them don't have account ps 40 year with virginmedia

  • RSVPDesign RSVP Design (@RSVPDesign) reported from Paisley, Scotland

    @virginmedia how do we get an order progressed? Order placed to move our business lines on 30th March - still not done. The new office is 10m away! Your customer service team continue to provide no explanations nor updates?

  • kellyarla_ Ceallaigh Nic hEachaidh (@kellyarla_) reported from Greenock, Scotland

    Anybody else having problems with Virgin Media internet?

  • jojomcrob jo (@jojomcrob) reported from Milngavie, Scotland

    @virginmedia is there an issue in G62 area. No tv or phone

  • hoostie101 David Houston (@hoostie101) reported from Glasgow, Scotland

    @virginmedia I’m an existing virgin media customer and considering switching my wife and my sim only deal from Tesco and O2 to virgin mobi. Is there a family deal you can offer us?

  • SHERAZRAJPUT786 Sheraz (@SHERAZRAJPUT786) reported from Glasgow, Scotland

    @virginmedia Raised several complaints. No one helping. Mis sold product. Incorrect router installed. Engineer did not install where requested. WiFi extenders not fitted as promised. Major account errors. Shocking service.

  • Gerard_D_ Gerard Asterisk 'Em 🍷 (@Gerard_D_) reported from Glasgow, Scotland

    @cartujakds I've had my national insurance number used some amount recently, and Virgin Media issues, despite leaving them over three years ago.

  • RSVPDesign RSVP Design (@RSVPDesign) reported from Paisley, Scotland

    @vmbusiness no broadband service today for those businesses with static IPs?

  • TurdiiBurdii S.🐾 (@TurdiiBurdii) reported from Paisley, Scotland

    @thechubbynerd1 @virginmedia Yup. Think it's time to switch if this is how they treat people who have been with them since 2016.

  • jmilprint Jazza (@jmilprint) reported from Glasgow, Scotland

    @virginmedia 2 - 0 down let's hope it cuts out completely!!!

  • GrahamCookRSVPD Graham Cook (@GrahamCookRSVPD) reported from Paisley, Scotland

    @vmbusiness None of my business lines have been working since Friday. No update despite having called customer service, emailed our complaint handler etc. How do we escalate this issue that’s harming our business?

  • kells_bGood Kells Bells (@kells_bGood) reported from Glasgow, Scotland

    @SteTechGaming @virginmedia I changed from the hub 3 to the hub 4 and have had nothing but problems with it. I regretted sending the hub 3 back!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • dbSte Ste Dean (@dbSte) reported

    @virginmedia any idea why I’m getting 3mbps down when I’m paying for 200? Upload is basically unaffected and it’s checked hardwired so don’t come at me with your router/wireless nonsense

  • sarkeyes skeyes (@sarkeyes) reported

    @virginmedia Issue no. 1 = no phone coverage Issue no. 2 = You don't recognise my phone number when I attempt to figure out why issue no. 1 😤

  • Gingernuts73 Sir Rodney Ffing 🇬🇧🥃👓📱📸 (@Gingernuts73) reported

    @virginmedia It's telling me there's an issue in the area that might cause a problem, an engineer on the way apparently.

  • JoshRobo97 Josh Robinson (@JoshRobo97) reported

    @virginmedia any ideas why internet is down? Has been all morning, tryed rebouting router and things but still nothing..? Need it for work

  • Stephen37663218 Stephen Curtis (@Stephen37663218) reported

    @virginmedia Can I cancel my contract with you on here. I’ll also be telling the emergency services next time I get a cross line call from them that it’s your negligence causing the nuisance calls. Can you imagine how that makes me feel getting called by them at 1:30 am?

  • Kmcurtis74 Kevin (@Kmcurtis74) reported

    @virginmedia So we just ignore all the loyal years spent paying my bills and because I happen to move within contract and YOU are unable to service the property I am forced to pay this extortionate fee?? This is fair and just???

  • katiehancox_ Katie (@katiehancox_) reported

    @virginmedia Still not working :/

  • Stephen37663218 Stephen Curtis (@Stephen37663218) reported

    @virginmedia Can you just resolve this and give me a simple answer to my simple question. Why are you asking me to jump through hoops for this. In the meantime the technician confirmed the shorting of the line is causing calls to the emergency services. That’s so bad

  • Kmcurtis74 Kevin (@Kmcurtis74) reported

    @virginmedia Oh I’ll be sure to wfh on the tube. How useful that will be...tell me are your responses part of your customer services training...? I wouldn’t be surprised as the coverage of your customer services training would be as poor as your coverage of London.

  • Kmcurtis74 Kevin (@Kmcurtis74) reported

    @virginmedia Surprisingly when I agreed to this service it never entered my mind that YOU would not be able to provide a service within the capital and also that I would be moving. So not surprisingly this obviously very small print did not seem to matter to me at the time.