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Virgin Media outages and service status in Alexandria, Scotland

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Alexandria, including 1 direct report.
  • The most common problems reported in this area mention Internet and TV.
  • The most recent signal from this area was received Aug 30, 11:14 PM GMT+1.
  • 77% Internet (77%)
  • 23% TV (23%)

The latest reports from users having issues in Alexandria come from postal codes G83 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Alexandria, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Alexandria, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Alexandria, Scotland

The most recent Virgin Media outage reports came from the following cities: Renfrew, Alexandria, Greenock, Clydebank, Paisley, Erskine, Dumbarton, and Johnstone.

CityProblem TypeReport Time
Renfrew Internet 9 hours ago
Alexandria Internet 4 days ago
Greenock TV 10 days ago

Nearby cities with recent reports

Renfrew

1 recent signals

9 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Alexandria, Scotland

Latest outage, problems and issue reports in Alexandria and nearby locations:

  • IqbalSBedi
    Iqbal Bedi (@IqbalSBedi) reported from Milngavie, Scotland

    @virginmedia outage in Bearsden since 1400 hrs today.

  • garydg7
    🏴󠁧󠁢󠁳󠁣󠁴󠁿 Gary ScottishEagle 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@garydg7) reported from Greenock, Scotland

    @virginmedia Yes, and reinstated her service around lunchtime today. Come 5pm, they cut her off again!!

  • garydg7
    🏴󠁧󠁢󠁳󠁣󠁴󠁿 Gary ScottishEagle 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@garydg7) reported from Greenock, Scotland

    @virginmedia ... my wife who has authority to speak on her account on her behalf has been unsuccessfully trying to get you to once again resolve the issue. As it stands, we have been advised someone will be in touch within 24 hours. Unacceptable!! My mother in law lives alone

  • DRoss215
    David (@DRoss215) reported from Paisley, Scotland

    @virginmedia Unfortunately Gareth has been unresponsive I contacted him last Thursday nothing since then still no service 😡😡

  • teenteen1971
    kirsteen.buchanan💙 (@teenteen1971) reported from Paisley, Scotland

    @virginmedia would it be possible to get help with my mums virgin media account please..... trying again to get this sorted.

  • suicideresearch
    Rory O'Connor (@suicideresearch) reported from Milngavie, Scotland

    @virginmedia I have been trying for a week to speak to a person on your helpline. Every time you keep referring me to the website and then cut me off. Restart, check cables doesn’t fix fault. My TiVo is not working, how can I speak to a person?

  • hipsytips
    Hilary Glen 💉 (@hipsytips) reported from Milngavie, Scotland

    @virginmedia I have been advised many things including the obvious ‘turn it off then on again’, ‘we’ll reset your boxes from here’, ‘unplug the Ethernet cable to your hive’, ‘there’s an issue in your area being worked on’ etc etc ad infinitum….

  • GrahamCookRSVPD
    Graham Cook (@GrahamCookRSVPD) reported from Paisley, Scotland

    @vmbusiness how do you escalate a complaint in virgin?Neither my order manager nor customer reps can seem to arrange a simple number forward so my business phone lines connect. Neither can they get my broadband working 7 days after the original installation daye

  • Websergeant
    Stephen (@Websergeant) reported from Kilbarchan, Scotland

    @virginmedia Seemed to settle down after a hour or so, seems to be okay tonight

  • FusionFabrics
    jackie fusion (@FusionFabrics) reported from Paisley, Scotland

    Come on @virginmedia no telly working, internet in and out. Three different error codes, support line stating All Busy Goodbye. What’s the story, answer appreciated soon please.

  • erinnstenson
    Erin Stenson (@erinnstenson) reported from Clydebank, Scotland

    @virginmedia can u provide a number for me to contact that won’t give an auto response and hang up please

  • jayceejay55
    James Johnstone (@jayceejay55) reported from Dumbarton, Scotland

    @virginmedia is it possible to get customer support, or am I expected to continue paying for a non service?

  • robbo_1962
    Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland

    @virginmedia Ah I think I see my issue. It’s the M50 broadband package so I think 54 mbps is about average

  • lindsr87
    Lindsay Reid (@lindsr87) reported from Greenock, Scotland

    @virginmedia’s customer services are shocking! Wish @bt_uk would hurry with fibre in my area 👍🏻

  • Bhoyalways11
    Bhoyalways1 (@Bhoyalways11) reported from Milngavie, Scotland

    @virginmedia Delayed reply is great customer service by couple days, its fine now but issue was days ago with silence from virgin

  • DRoss215
    David (@DRoss215) reported from Paisley, Scotland

    @virginmedia GT it would be easier if you could access a telephone and engage with a customer that needs assistance. I have now wasted another 20 mins of my time 😡😡 how do I get a resolution?

  • RSVPDesign
    RSVP Design (@RSVPDesign) reported from Paisley, Scotland

    @vmbusiness no broadband service today for those businesses with static IPs?

  • wilsonfkp
    Wilson (@wilsonfkp) reported from Renfrew, Scotland

    Broadband is down, @virginmedia I guess this is affected by @ScottishPower blackout in PA4

  • ped1969
    Ped (@ped1969) reported from Bishopton, Scotland

    @virginmedia no wifi for nearly 4hrs... tried to call but gave up after being on hold for 40 minutes... help.

  • Websergeant
    Stephen (@Websergeant) reported from Kilbarchan, Scotland

    @virginmedia is there a known problem in the PA10 area?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • superbairn
    🏴󠁧󠁢󠁳󠁣󠁴󠁿 Simon Forsyth 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@superbairn) reported

    @virginmedia are you trying to call ref my complaint. I believe I am trying to be scammed by people claiming to be from Virgin.

  • fayfreddie10
    faye (@fayfreddie10) reported

    @virginmedia @moonpeach212 @virginmedia why don't you just release people from contracts when you cannot provide a good service.. ive had enough and will contact the Ombudsman now..

  • alan_reddish
    Lifes MIS-Takes (@alan_reddish) reported

    Need some proper answers from @virginmedia. No internet for 5th day.....estimated fix 4th Sept!!

  • Andycave
    Andy Cave (@Andycave) reported

    @virginmedia @virginmedia And how am I supposed to check that link with my Internet still down?

  • GGWilliams72
    GW (@GGWilliams72) reported

    @virginmedia @MrWVaughan I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻

  • Magnoli23215778
    Magnolia’s Art (@Magnoli23215778) reported

    @CheekyVic @virginmedia 100% agreed. Every fecking month I have an engineer coming. I’ve to do a whole rigmarole to turn my tv on @Virginmedia. I need to get rid. £92 a month I pay for crap!!!

  • HNMZY16
    Harry M (@HNMZY16) reported

    @Johnty14 @virginmedia It's not Virgin Media themselves that do this btw. Some outside leaflet drop company gets hired to do it and they don't give a **** where they put that leaflet.

  • Martyn_Lucas
    Martyn Lucas (@Martyn_Lucas) reported

    @virginmedia @iainsymac Really poor update! You need to get rid of it

  • wolve585
    Craig (@wolve585) reported

    What a joke @virginmedia are! 2 weeks, twice "the system isn't working", 3 times been promised call backs to sort the account of my dad who has passed away and nothing! As if its not a hard enough time as it is! I was going to keep the account but this has made me want to cancel!

  • declancarty
    Declan Carty (@declancarty) reported

    @IrishTimes Perhaps someone like the excellent Patrick Freyne might investigate why, after all these YEARS, Sky subscribers in the ROI cannot get ITV channels, whilst Virgin Media customers have no probs in doing so. Is it still supposed to be a ‘rights’ issue ????