Virgin Media Outage Report in Alexandria, West Dunbartonshire, Scotland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Alexandria come from postal codes G83.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Alexandria, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (44%)
-
TV (24%)
-
Wi-fi (12%)
-
Total Blackout (12%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Alexandria, West Dunbartonshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Greenock, Glasgow, Dumbarton, Erskine, Clydebank, Alexandria, Johnstone, Paisley, Gourock, Renfrew and Helensburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Greenock |
TV | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
TV | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Alexandria, Scotland
Latest outage, problems and issue reports in Alexandria and nearby locations:
-
Yvonne Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia My Internet connection has been buffering since last week it came back on this morning then just 10 minutes ago went back off I turned the router on and off and it seems fine but it is really annoying so I would like to know if they are problems in my area 28
-
Stephen
(@EstebanRum) reported
from
Dumbarton, Scotland
@virginmedia absolutely shocking service and 0 for customer care😡#poorattitude #rude time to try @SkyUK I guess.
-
Stewart Priest 🌈 🏒
(@itsjuststewart) reported
from
Clydebank, Scotland
@virginmedia Thanks ML. My issue is with the misleading info in your initial comms to me. It does not reflect what @TurgenSec says is in the database. I don’t particularly care what you say to the ICO. Your first duty as the data controller is to me, the subject of the data.
-
Margot McCuaig
(@MargotMcCuaig) reported
from
Glasgow, Scotland
@mikeybhoy11 @virginmedia Long may that continue. Checked their site and there’s an issue in Glasgow. Was intermittent all day and now gone completely 😭
-
Colin Burrows
(@TheBuzzard1319) reported
from
Glasgow, Scotland
@virginmedia It was ur customer service staff that caused the problem in the first place I’m certainly not goin to be contacting virgin when they should be contacting me, I’ve lost a day off work due to the incompetence of the customer service staff
-
James Meaney
(@Jamzi) reported
from
Glasgow, Scotland
@virginmedia Rebooting and factory resetting doesn’t help, unfortunately. I switch the hub to modem mode, the light goes purple like it should, connect the other router but this then shows no internet
-
Maniche
(@McManiche) reported
from
Glasgow, Scotland
@virginmedia I am having a nightmare trying to speak to someone in your team. What a disaster your customer service is. Coming to you soon @SkyHelpTeam. Help!
-
Chris
(@fatshez) reported
from
Glasgow, Scotland
@virginmedia @McGettiganIrene City centre and no service!
-
Yvonne Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia my WiFi is on and off can you confirm if there is a network problem on my area Glasgow G20
-
Kevin
(@Tumsh41) reported
from
Greenock, Scotland
@virginmedia After 40 minutes our television service via @virginmedia was restored. It was quite a lengthy update though
-
Iain J.
(@IainBaileIain) reported
from
Milngavie, Scotland
@gillykim55 @virginmedia Think you need to do that by phone. I've not found a way of removing stuff before. They are happy enough to sell you more of their crap online. I'm thinking of ditching @virginmedia entirely. Apart from broadband I dont think I actually use anything else i get from them
-
Yvonne Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia Well yes it have did the test on my virgin media app why can’t virgin media put a notice or send a notice on this app to tell us network problems in certain areas and also this twitter page why cant it be updated with area out of service terrible 😡
-
Eilish
(@eilishmcaleer7) reported
from
Clydebank, Scotland
@virginmedia no longer a virgin media customer, still waiting on my cheque of the amount I’m owed being posted to my new home address
-
Nacho Man 🇬🇧🏐
(@nachoman18721) reported
from
Glasgow, Scotland
My current Virgin Media package: £100. To renew my contract package £120. If I was a new customer £80 WHAT A JOKE. @virginmedia
-
James Meaney
(@Jamzi) reported
from
Glasgow, Scotland
@virginmedia Hi there. Since signing up for virgin media I have had very poor WiFi service. Connection dropping a lot. A resolution for this is using the super hub 3 in modem mode and connecting another router, but I’m having a lot of issues doing this
-
amanda brown
(@ab533) reported
from
Milngavie, Scotland
@virginmedia I notice you have ignored me I want to complain as not only have I had crap service I have also had an e mail I am being billed for Netflix! I don’t have an account Never have You are scamming me. I can’t wait to cancel my service after 15 yrs Coz you are incompetent
-
Gareth King🏴🇪🇺
(@evilgareth) reported
from
Glasgow, Scotland
Day ³ of no @virginmedia service & 2 engineers turn up. Not convinced as they are baffled how we got a cable to our house (it seems "you guys dug up the garden" is a mind blowing response) & while agreeing that @SGNgas messed the wires it seems "f**k knows" is all they can offer
-
Scott Garrett
(@garrett_golf) reported
from
Glasgow, Scotland
Is there an issue with services just now @virginmedia 🤔
-
Karen hughes
(@Keh3112) reported
from
Milngavie, Scotland
@virginmedia every night our service drops out saying invalid internet connections . I’ve had a new router, there’s no flashing lights just no connection! Can watch tv but not catch up /on demand. Has went on for months! Fed up phoning 🙄
-
Chris
(@fatshez) reported
from
Glasgow, Scotland
@virginmedia Broadband. We're at 166 Buchanan Street. Office block in Glasgow City centre. Every business in the building that uses Virgin is affected. No broadband service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ally Finlay
(@AllyFinlay1) reported
@virginmedia @skytv hey sky! You want a customer? Virgin charging 140quid per month for a pensioner to have tv! #ripoff #offshoreuseless #callcentrewoes
-
DavidH:Medium
(@DavidhMedium) reported
@virginmedia what on earth is wrong with your phone system!? I’ve called twice now to cancel my subscription spending half an hour in the queues, been transferred twice and both times the line has dropped!!
-
Mark Baker
(@GoonerBadger) reported
@virginmedia hi - I am in the PE7 area and tv is impossible to watch with picture pixelating. On your website it says there is an issue but it’s expected to be fixed by 12th Jan. 4 days! Really? Re-booting only solves the problem for a few minutes.
-
Stxng
(@Stxngfx) reported
Internet service from @virginmedia is appalling I cba
-
Hucknall Ferret Society
(@FerretHucknall) reported
@virginmedia Just provide a better service if you would for customers that have to ring you. This isn't a one off - every time we have to ring you my heart sinks at the ordeal ahead. Why not do a "mystery customer" type call yourself and share the pain?
-
l tay
(@2catsandl) reported
@virginmedia I can but not on here, is there a dm service?
-
Couchio
(@couchio1983) reported
@virginmedia @Ofcom @VirginMediaCorp Sick and tirrd of huge companies pissing all over their customers!!! I'm disabled and need my services working as I pay for! You caller me to sell this service! You came out to install this service you need to get it working!!!
-
DrAnnaC
(@AnnaCupani) reported
@idrismonsur @virginmedia I was getting late for a meeting, I told them, but obviously not their problem and went on and on. I also really can't think it's an efficient business model to monitor your (potential) clients' clicks on line and harass them by call! Glad I'm not the only one to find it... Bad!
-
E.C. Pirie
(@O_Widow) reported
@virginmedia We have rebooted multiple times it doesnt change anything. Its a dns server issue on your side because when i check through my ethernet it tells me that my pc is fine but my internet is not
-
Vlad
(@sabau_vlad) reported
@virginmedia for some reason when I connect to my home WiFi I get the privacy warning thing. How can I fix it please ? At the moment it doesn’t connect only if I reset my router but after a while it stops again, why ?