Virgin Media

Virgin Media Outage Report in Alexandria, West Dunbartonshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Alexandria come from postal codes G83.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Alexandria, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Alexandria, West Dunbartonshire, Scotland 03/18/2025 21:35

March 18: Problems at Virgin Media

Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Alexandria, West Dunbartonshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Greenock, Johnstone, Paisley, Dumbarton, Helensburgh, Erskine, Alexandria, Clydebank and Renfrew.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGreenock Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Alexandria, Scotland

Latest outage, problems and issue reports in Alexandria and nearby locations:

  • robbo_1962 Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland

    @virginmedia Ah I think I see my issue. It’s the M50 broadband package so I think 54 mbps is about average

  • CarolePaton Carole Paton (@CarolePaton) reported from Renfrew, Scotland

    @virginmedia still looking to speak to a human about the wifi blackspot in my home. Your App doesn’t work and pre recorded options are not relevant. Please advise or I cancel direct debit.

  • ScottCowan5 Scott Cowan (@ScottCowan5) reported from Glasgow, Scotland

    @virginmedia I phoned up on the 15th of September and said I wanted my contract stopped after it ends, which is tomorrow. How is that not cancelling?! I was told I would need to call on the 9th or 10th to cancel my contract, so I phoned today. I'm guessing the calls are all recorded?!

  • YvonneDevlin2 Yvonne McAnenay Devlin (@YvonneDevlin2) reported from Glasgow, Scotland

    @virginmedia why my service area 28 Scotland not@🤬 working AGAIN get it SORTED

  • YvonneDevlin2 Yvonne McAnenay Devlin (@YvonneDevlin2) reported from Glasgow, Scotland

    @virginmedia sort it out again Virgin area 28 Glasgow problem

  • andybryan11 Andy Bryan (@andybryan11) reported from Glasgow, Scotland

    @virginmedia is the number 0800 052 1251 anything to do with you or was it a scammer? If so not a fan of being cold called to upgrade after only having the service for a few months

  • andybryan11 Andy Bryan (@andybryan11) reported from Glasgow, Scotland

    @virginmedia is there an issue with the TV GO app? Had an error message last 2 days?

  • KoolMamma Carla🏴󠁧󠁢󠁳󠁣󠁴󠁿👩‍👦🐱🧘‍♀️🏃🏽‍♀️⚽️🔴⚪️ (@KoolMamma) reported from Glasgow, Scotland

    Hi @virginmedia any response yet please to my tweet yesterday re poor internet speed? #wifi #internet

  • RonnieM87485 RonnieM (@RonnieM87485) reported from Glasgow, Scotland

    @debbievee25 @Lord_Carson12 @virginmedia I'm in Balornock, no issues here.

  • midge60 Sue McCaffray (@midge60) reported from Erskine, Scotland

    1 hr 10 mins on the phone to @Virginmedia to fix my dreadful WiFi and they cut me off!

  • AMontguire Andrew Montguire (@AMontguire) reported from Glasgow, Scotland

    @virginmedia Can someone call me regarding my account I have a complaint also that I will be looking to make

  • ianster78 ians (@ianster78) reported from Glasgow, Scotland

    Anybody else have constant problems with their #virginmedia WiFi

  • midge60 Sue McCaffray (@midge60) reported from Erskine, Scotland

    @Virginmedia so I just waited 40 mins trying to get thru to your support got thru and they cut me off! #WiFi

  • robbo_1962 Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland

    @virginmedia There are no issues in my area and the tests found no faults. How do I do a hard wired test, do I need to connect a laptop somehow? Thanks

  • KoolMamma Carla🏴󠁧󠁢󠁳󠁣󠁴󠁿👩‍👦🐱🧘‍♀️🏃🏽‍♀️⚽️🔴⚪️ (@KoolMamma) reported from Glasgow, Scotland

    @virginmedia Still having constant issues with it I’m afraid.....

  • ScottCowan5 Scott Cowan (@ScottCowan5) reported from Glasgow, Scotland

    @virginmedia The agent over the phone checked with the support team, who advised that because the notes apparently say I didn't ask for a disconnection (I did) then the 30 days has to start from today. I am not paying up to the 9th of November as after Monday I will not be using the service.

  • CarolePaton Carole Paton (@CarolePaton) reported from Renfrew, Scotland

    @virginmedia how do I speak to a human? We have a wifi blackspot. None of your recorded message options help. I need to speak to an actual person.

  • CarolePaton Carole Paton (@CarolePaton) reported from Renfrew, Scotland

    @virginmedia Still waiting for a response. Customer service is an absolute joke.

  • Tumsh41 Kevin (@Tumsh41) reported from Greenock, Scotland

    @virginmedia My Broadband appears to be down. Can you please assist?

  • thenewpenny OG Nasty (@thenewpenny) reported from Renfrew, Scotland

    @virginmedia pls advise how I cancel my TV & broadband contract. The website and helpline are not providing any support.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • badwithcolour aslan (@badwithcolour) reported

    It’s been so long since I had a stable internet connection I’d become acclimatised to how **** virgin media have been for me. Turns out online games don’t have to disconnect every ten minutes, after all.

  • S6Owl S6Owl (@S6Owl) reported

    @virginmedia your website's broken - can't access all account settings and apps in my virgin media

  • kerrymoyles Kerry Moyles (@kerrymoyles) reported

    @virginmedia No, it always follow a wider issue in the area. Virgin say the issue is resolved but we then have patchy service for around a week afterwards.

  • AnandOndhia A-Nando (@AnandOndhia) reported

    @virginmedia I'm not in a position to accept any price increase post May - a blanket £6 increase when I've just negotiated a plan for 18 months in December. Take this as a formal complaint @MoneySavingExp @RishiSunak

  • ShelleCauser Michelle Causer (@ShelleCauser) reported

    @virginmedia I’m 18 hours into a WhatsApp conversation with customer service for what should have been a simple issue. Does that feel like good customer service to you?

  • PaulAus70057184 Paul Austin (@PaulAus70057184) reported

    @virginmedia an hour later and still no response on the chat. Is this a completely useless service too?

  • LaRainbow Laura Vickers-Green 📺 TV writer/author She/Her (@LaRainbow) reported

    @virginmedia Yes, there's a service outage unfortunately! Been checking that page since yesterday. Still no WIFI or mobile data left. 😬 It's been 19 hours now and says it might take until 4.30 today to fix.

  • robotnikhottake Robotnik (@robotnikhottake) reported

    @virginmedia Why advertise a program that most of the country can’t view with your services that are down lol

  • Blinkfan180 Robin (@Blinkfan180) reported

    @robotnikhottake @virginmedia Wow. **** this, il be ringing them back up in a minute then. I'm needing it to work again today. So that's more money having to be spent on mobile data.

  • Blinkfan180 Robin (@Blinkfan180) reported

    @virginmedia I need to spend on mobile data before I get Internet service back.