Virgin Media Outage Report in Alexandria, West Dunbartonshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Alexandria come from postal codes G83.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Alexandria, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Alexandria, West Dunbartonshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Alexandria, Paisley, Greenock, Helensburgh, Dumbarton, Renfrew, Johnstone and Erskine.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Phone | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
||
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Alexandria, Scotland
Latest outage, problems and issue reports in Alexandria and nearby locations:
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Yvonne McAnenay Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia Yes but this loss of service all the time is no good at all why is this ?
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Andy Bryan
(@andybryan11) reported
from
Glasgow, Scotland
@virginmedia is the number 0800 052 1251 anything to do with you or was it a scammer? If so not a fan of being cold called to upgrade after only having the service for a few months
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Pulse Breakfast Show
(@pulse_breakfast) reported
from
Glasgow, Scotland
Once again @virginmedia broadband down again its happening far too often these days might need to look at another supplier!
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Yvonne McAnenay Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia sort it out again Virgin area 28 Glasgow problem
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Mary Sinclair
(@marysinclair5) reported
from
Glasgow, Scotland
@virginmedia Broadband service from @virginmedia has been appalling for the past couple of weeks, topped off with cancelling engineer due out today with no notification. #stayconnected ??? I don’t think so!!
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Carla🏴👩👦🐱🧘♀️🏃🏽♀️⚽️🔴⚪️
(@KoolMamma) reported
from
Glasgow, Scotland
Is there an issue with WiFi in G69? @virginmedia
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ians
(@ianster78) reported
from
Glasgow, Scotland
Anybody else have constant problems with their #virginmedia WiFi
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Lindsay Reid
(@lindsr87) reported
from
Greenock, Scotland
@virginmedia I’ve had terrible WiFi coverage at home in the past few weeks and a mega frustrating conversation with your tech team this afternoon.
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Yvonne McAnenay Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia It’s practically all the time internet problems i check the service status and bang we currently working to sort this ? So this is what I’m asking it’s all the time hasn’t happened when I was this talk talk
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Stephen
(@Websergeant) reported
from
Kilbarchan, Scotland
@virginmedia I’m having a real problem trying to swap a sim, the one you sent has been lost and the phone no longer receives calls or texts, I’m about mental trying to work this out online and on the automated phone system, can you help?
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Craig Taylor
(@Craigsheesh) reported
from
Alexandria, Scotland
@virginmedia Broadband and TV been down in Balloch G83 since early hours of this morning neither are up and running. Only work I can do is by tethering my phone to the computer killing my own data allowance. Any idea of timelines and how major a fault this is please ?
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Yvonne McAnenay Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia eh area 28 starting to piss me off virgin I never had this with talk talk constant service problems get it sorted@bad weather or not fibre ffs
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@virginmedia Need help with my account now being charged more for the same services
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Michael Barnett
(@MichaelBarnet18) reported
from
Glasgow, Scotland
@virginmedia hey there, I can’t pick up any emails tonight. Is there a problem in the Glasgow area? Thanks, Michael
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Lindsay Reid
(@lindsr87) reported
from
Greenock, Scotland
@virginmedia’s customer services are shocking! Wish @bt_uk would hurry with fibre in my area 👍🏻
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Sue McCaffray
(@midge60) reported
from
Erskine, Scotland
@virginmedia Oh I wish. Ours is completely down. Lots of people in the town affected too. Fix time 3pm! #wfh #virginmediadown
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Iqbal Bedi
(@IqbalSBedi) reported
from
Milngavie, Scotland
Virgin Media Outage. Can you confirm if G61 area is affected? @virginmedia
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@virginmedia Does anyone reply to tweets ? Because I have been trying to contact via message app tweets and sms and still not help at all! #MovingToSkySeemsLikeAGoodChoice
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@virginmedia Need help with my account can someone from VM actually help me out as every time I phone I always get put on hold then hung up on !
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Stuart MacPherson
(@dirty_stu) reported
from
Paisley, Scotland
@virginmedia is there a problem with the internet in my area PA2, my internet connection has been cutting out all morning
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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C H L O É 🔰
(@ChloeAnnaliese) reported
@virginmedia absolutely shocking service. My parents internet goes off and on constantly. Rang customer services to be told it’s a “blip” and there’s nothing they can do. Been a customer for over 25 years and treated like this!!!!!! #awfulservice #avoid
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Pam Charles (MSc IT)
(@charlespR2D2) reported
@virginmedia It doesn't work!!!
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Gillian Bower
(@GillianBower) reported
@virginmedia It had been linked to my account for 15 years, so this shouldn't have happened. Due to life being too short to spend trying to get anyone with any common sense at Virgin Media to resolve the other issues (40 hours in the last 2 weeks and counting) 1/2
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Gillian Bower
(@GillianBower) reported
@virginmedia I'm leaving anyway. After I've filed my huge complaint about all the issues of course. Please advise how I raise that? Thanks 2/2
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Gillian Bower
(@GillianBower) reported
@virginmedia It's been 15 years so I can't quite remember but it ends *@virgin.net. How do I file a very serious complaint to Virgin Media? An urgent one?
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Lynne-marie C
(@Wok7277) reported
@virginmedia Yes. Activated without equipment, thus resulting in no TV service...appalling as it happened last night. I'm in a chat now trying to sort it out. I can not get a straight answer, being told different things each time.
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Gordon Foster
(@rainworthgord) reported
@virginmedia Sorry but this doesn’t quite answer my question. Where do I log into my hub via the number you told me? Please keep it simple, treat me like a five year old, and don’t assume any tech knowledge.
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David Strsss - @Strausss@mastodon.social
(@alephnull42) reported
@virginmedia your 5 pound/day "business" service at Premier Inn Dartford DA1 5FX is unusuable slow - now below 0.5Mb/s - hotline is friendly but useless. I had faster internet in 2002 for heaven´s sake
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~ Luci
(@AngelArcherLoL) reported
VIRGIN MEDIA IS THE WORST INTERNET PROVIDER EVER
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Pam Charles (MSc IT)
(@charlespR2D2) reported
@virginmedia I have explained the issue to your staff. There is nothing you can do unless you can get a new hub brought to my home now. I've been repeatedly lied to. Not a way to run a business. I don't need a response