Virgin Media outages and service status in Alexandria, Scotland
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Alexandria, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 28, 8:51 AM GMT+1.
- Internet (36%)
- Wi-fi (36%)
- TV (18%)
- E-mail (9%)
The latest reports from users having issues in Alexandria come from postal codes G83 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Alexandria, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Alexandria, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Alexandria, Scotland
The most recent Virgin Media outage reports came from the following cities: Dumbarton, Paisley, Johnstone, Clydebank, Greenock, and Alexandria.
| City | Problem Type | Report Time |
|---|---|---|
 Dumbarton
|
Wi-fi | 4 days ago |
|
Paisley
|
Internet | 11 days ago |
|
Johnstone
|
11 days ago | |
|
Clydebank
|
Internet | 13 days ago |
|
Dumbarton
|
Wi-fi | 13 days ago |
|
Johnstone
|
Internet | 15 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Alexandria, Scotland
Latest outage, problems and issue reports in Alexandria and nearby locations:
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HotspurHurly61 🤍💙⚽⚽❤️💛 (Sean Hurl; Legacy Fan) (@HotspurHurly61) reported from Paisley, ScotlandNo @virginmedia I don't want to ring back later when my TiVo box is not connecting and I have no service #AnswerThePhone at premium rate 0345 costs😡😡
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jo (@jojomcrob) reported from Milngavie, Scotland@virginmedia is there an issue in G62 area. No tv or phone
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Sue McCaffray (@midge60) reported from Erskine, Scotland1 hr 10 mins on the phone to @Virginmedia to fix my dreadful WiFi and they cut me off!
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Brigid Smith (@brigidms) reported from Greenock, Scotland@virginmedia I have been waiting for over a week for a return call from customer service , obviously don’t want my business after 20 years . Looking for a new broadband provider any suggestions . One that actually works would be good 🤬
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Graham Cook (@GrahamCookRSVPD) reported from Paisley, Scotland@vmbusiness None of my business lines have been working since Friday. No update despite having called customer service, emailed our complaint handler etc. How do we escalate this issue that’s harming our business?
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Anne McLean (@annemclean66) reported from Dumbarton, Scotland@virginmedia How do I get through to a human to discuss a problem with my neighbours Virgin account?
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Vero Walters (she/elle) (@csersrule) reported from Milngavie, ScotlandSo this is new- I spoke with a CSR @virginmedia in Scotland. I struggled with her accent & she got irritated with me & snarled "Do you even understand English?" I mean, I have a few degrees issued from Canadian universities... maybe they felt bad for me?
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Dee McBee (@dee_mcbee) reported from Greenock, ScotlandInternet not working in pa14 area, website says there are no problems in my area @virginmedia
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Sue McCaffray (@midge60) reported from Erskine, Scotland@virginmedia Oh I wish. Ours is completely down. Lots of people in the town affected too. Fix time 3pm! #wfh #virginmediadown
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🏴 Gary ScottishEagle 🏴 (@garydg7) reported from Greenock, Scotland@virginmedia Your customer service is absolutely shocking. You have cut off a vulnerable pensioner twice in the past 72 hours for reasons of your own error, leaving her with no means of communication whilst apparently being unable to fix the issue for 24 hours. Shocking! 🤬
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Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland@virginmedia Ah I think I see my issue. It’s the M50 broadband package so I think 54 mbps is about average
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Lindsay Reid (@lindsr87) reported from Greenock, Scotland@virginmedia I’ve had terrible WiFi coverage at home in the past few weeks and a mega frustrating conversation with your tech team this afternoon.
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Senga Cummings (@Cummings4Senga) reported from Paisley, ScotlandVirgin media is there an issue with broadband in the PA2 area of Paisley?????
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Hilary Glen 💉 (@hipsytips) reported from Milngavie, Scotland@virginmedia I have been advised many things including the obvious ‘turn it off then on again’, ‘we’ll reset your boxes from here’, ‘unplug the Ethernet cable to your hive’, ‘there’s an issue in your area being worked on’ etc etc ad infinitum….
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Sue McCaffray (@midge60) reported from Erskine, Scotland@Virginmedia so I just waited 40 mins trying to get thru to your support got thru and they cut me off! #WiFi
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kirsteen.buchanan💙 (@teenteen1971) reported from Paisley, Scotland@virginmedia would it be possible to get help with my mums virgin media account please..... trying again to get this sorted.
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Susie (@Susie61180) reported from Greenock, Scotland@virginmedia all my channels including freeview ones are giving the message 'channel not authorised' this morning, I've rebooted and still the same, any help please??
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HotspurHurly61 🤍⚽💙 (Sean Hurl; Legacy Fan) (@HotspurHurly61) reported from Paisley, ScotlandDear @virginmedia are you having issues with internet connectivity in PA1 1xx area?
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Ellie (@EllieTheHughes) reported from Renfrew, Scotland@virginmedia The internet service is fine, we are having issues uploading COVID results to any NHS site/app, but to get into the gig we have to show that we have a negative test result on the app, can someone from Summer Jams contact me please?
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Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland@virginmedia I’ve done all that and it always says “no issues” but often when you get through on the phone you’re told there are and engineers are working on it. I’m just fed up of having to go through all the tests and restarts every time I want to record something or watch catch-up tv
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Eden Gem (@edengem) reported@virginmedia Gadget Rescue overseas don’t really know how to help - plus 3x tech people. Please advise how to reach the cancel service team please. Thank you
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mia (@miaKJKJ22) reported@virginmedia @entrustTMF Do you think it's funny?? People pay for service which you cannot deliver
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Chris Ohanians (@COhanians) reported@virginmedia Your message button is not working. Just resets the x page over and over
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AJ (@The_Broski_Boot) reported@virginmedia we are now over 12 hours into this issue without any meaningful update Under the Consumer Rights Act 2015, services must be provided with reasonable care and skill. A prolonged outage without resolution or communication may breach this. Can you please update
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Asa McGrath (@amcgrath1uk) reportedWell done @virginmedia . No internet or TV all day. Gone from saying it’s a known problem to saying it’s an issue our end. Nope. Bet the engineer who’s coming Wednesday won’t be needed as it’ll be miraculously fixed by then
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Casilda Malagon (@casilda1) reported@virginmedia I have been without broadband since 9 am today and website still doesn’t have an eta for fix. Any info? All I see is “Our engineers are on the case to fix the issue in your area. Check back later for updates”. #notgoodenough
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Donna B (@beasknees81) reported@virginmedia had a guy phoning from a mobile number 07740338310, claiming to be from Virgin Media. I just hung up. As I have never had anyone from you guys phoning me from a mobile number ever!!
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ohsandra70 (@KayCee312898473) reported@virginmedia increased bill to £70 but internet service is crap!
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Lynne Devlin (@lynne_devlin) reported@virginmedia Absolutely appalled at the incompetent awful level of service. Over 3 hours on live chat trying to sort out my 96 year old grandmother contract as you are trying to charge her an obscene amount of money and I am no further forward.
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adam (@adam_2510) reported@virginmedia absolutely shocking customer service. Told by an agent I one price and now I’m in a contract at the wrong amount! Virgin media sales people lie even when I have the proof!! Absolutely poor customer service do not buy Birgin Media!!!!