Virgin Media outages and service status in Alexandria, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Alexandria, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received Jun 8, 2:07 PM GMT+1.
- TV (78%)
- Internet (11%)
- Total Blackout (5%)
- Wi-fi (3%)
- Phone (3%)
- E-mail (1%)
The latest reports from users having issues in Alexandria come from postal codes G83 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Alexandria, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Alexandria, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 11: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Alexandria, Scotland
The most recent Virgin Media outage reports came from the following cities: Erskine, Clydebank, Paisley, Dumbarton, Renfrew, Johnstone, Greenock, and Alexandria.
| City | Problem Type | Report Time |
|---|---|---|
 Erskine
|
TV | 3 days ago |
|
Clydebank
|
Internet | 6 days ago |
|
Paisley
|
Internet | 7 days ago |
|
Dumbarton
|
TV | 10 days ago |
|
Renfrew
|
Internet | 11 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Alexandria, Scotland
Latest outage, problems and issue reports in Alexandria and nearby locations:
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David (@DRoss215) reported from Paisley, Scotland@virginmedia GT it would be easier if you could access a telephone and engage with a customer that needs assistance. I have now wasted another 20 mins of my time 😡😡 how do I get a resolution?
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Steven Beattie (@BETTYLAROO) reported from Linwood, Scotland@virginmedia YouTube app on V6 box has had playback issues for months. Used to be black screen flashing up for a second at beginning of every video, today it's black screen throughout video and only audio. Not good 🙄
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Susie (@Susie61180) reported from Greenock, Scotland@virginmedia Hi, yesterday we restarted our modem, ever since only half the devices in the house have wifi... half of them cant even find our network anymore, ranging from phones to smart TVs... can I please have some assistance as to why this has happened?
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Damien Speirs (@Damien1872) reported from Renfrew, ScotlandBeen having issues with @virginmedia where the internet drops several times during the day. 9nly get told to do a reset/factory reset of the hub but the issue continues to persist. Not helpful when working from home.
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HotspurHurly61 🤍💙⚽⚽❤️💛 (Sean Hurl; Legacy Fan) (@HotspurHurly61) reported from Paisley, ScotlandNo @virginmedia I don't want to ring back later when my TiVo box is not connecting and I have no service #AnswerThePhone at premium rate 0345 costs😡😡
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Dee McBee (@dee_mcbee) reported from Greenock, ScotlandInternet not working in pa14 area, website says there are no problems in my area @virginmedia
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Seonaidh McIntyre🕷️🏴🇪🇺 (@johnnie_mc) reported from Paisley, Scotland@virginmedia Technician not available till Tuesday, 7 days without broadband when working from home. Going to cancel.
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Ellie (@EllieTheHughes) reported from Renfrew, Scotland@virginmedia The internet service is fine, we are having issues uploading COVID results to any NHS site/app, but to get into the gig we have to show that we have a negative test result on the app, can someone from Summer Jams contact me please?
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Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland@virginmedia I just turned everything off at the mains and restarted it all and that seems to have sorted it. Don’t know why I didn’t think to try that before. Thanks for your help and suggestions 👍
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Coco Brown (@cocobrown1973) reported from Dumbarton, Scotland@virginmedia Yeah I got it sorted however 1hr on a phone line at 30p per minute is not cheap taking a full hour to sort something that is simple is very poor customer service especially for loyal customers
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gavin (@stargavnise) reported from Paisley, Scotland@virginmedia hi, just had terrible experience with your whatsapp support. Will you accept a DM?
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🎄Marie🎄 (@rmariet7) reported from Greenock, Scotland@DannyWoodwad Been there when my mum had Virgin media. If I continue having problems, I will be changing.
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Carole Paton (@CarolePaton) reported from Renfrew, Scotland@virginmedia still looking to speak to a human about the wifi blackspot in my home. Your App doesn’t work and pre recorded options are not relevant. Please advise or I cancel direct debit.
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Iqbal Bedi (@IqbalSBedi) reported from Milngavie, ScotlandVirgin Media Outage. Can you confirm if G61 area is affected? @virginmedia
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Lindsay Reid (@lindsr87) reported from Greenock, Scotland@virginmedia I’ve had terrible WiFi coverage at home in the past few weeks and a mega frustrating conversation with your tech team this afternoon.
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Carole Paton (@CarolePaton) reported from Renfrew, Scotland@virginmedia Still waiting for a response. Customer service is an absolute joke.
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Darren of Mcilvaney (@bawz) reported from Renfrew, Scotland@taff_owst @Twitch @KCOMcare ah. load on the exchange (assuming you're on adsl?) or your isp throttling your downstream bandwidth then 🤔 I know virginmedia were/are doing this once you pass 1gb down, albeit there should still be sufficient headroom to watch streaming with no issues 🤔 bizarre!
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kirsteen.buchanan💙 (@teenteen1971) reported from Paisley, Scotland@virginmedia would it be possible to get help with my mums virgin media account please..... trying again to get this sorted.
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David Walker (@walker17car) reported from Linwood, Scotland@BeckyEverson @SkyUK @virginmedia Been with them for 20 odd years from the old NTL days and never had a problem, their customer service on the other hand...
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Craig Taylor (@Craigsheesh) reported from Alexandria, Scotland@virginmedia I have an outstanding complaint since 12/01 with a promise a supervisor would call within 72 hrs having heard nothing since 12/01 I phoned yesterday and was told a supervisor would call within 24hrs still no call appalling customer service. Where do escalate this to
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Colin Spalding (@ColinSpalding2) reported@virginmedia It says pop ups blocked when doing on a phone. On the tablet it does nothing. HBO max on my TV keeps asking me to sign in. Still trying to create an account without being charged.
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Solas Nua (@WilliamWhi34104) reported@VirginMediaNews We have had enough of parasites like this **** and virgin media sucking the money out of our taxpayers, the lot of you **** off out of the country, every one of you will pay for you theft.
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Dave Littler ⚔️ The Wanderer 🏔️⛰️ (@davylittler84) reported@virginmedia Dmashingvthe screen on my phone which cost 120 quid to replace. Not your fault I know but I would like the issue fixing asap
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JC (@Coady88) reported@gblondon1 @skytv @virginmedia You’ll be switching back to sky in 2 years when virgin do exactly the same, double your bill whilst offering new customers the same service at 1/4 of the price, it’s a market I genuinely do not understand.
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Jenn Power (@Powerr27) reported@virginmedia unacceptable our entire village is left without WiFi again. No consideration or urgency for those who have to work and require this! When can we expect a fix?
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Edward Hamilton (@epwhamilton) reported@virginmedia internet's been down for a good 16 hours now. All tests have been done. Seems like an unacknowledged area issue
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simon robinson (@lincs1simon) reported@DVDfever When my virginmedia cable gas gone down freeview is my plan b lol
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Nicholas Reicher (@NSReicher) reported@PeteUK7 @virginmedia We had the same problem with Verizon. We told them my father in law didn't abandon his service-he died. And we were positive if given a choice, he'd have preferred to continue using their service. Verizon canceled.
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Charmaine Rome (@eightieschick72) reported@virginmedia @epwhamilton @virginmedia Same issue here. Took 1 hour on the phone to Virgin to be told there’s an outage. No comment about it on your website. And no idea when it’s being fixed. Moved from BT 3 weeks ago for more reliable internet. Not impressed at all.
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Tyler James (@FreakyMusic_) reportedOh my word 02 phone network is the most horrendous experience now since they have merged with Virgin Media. Trying sign into the My 02 app or pay a phone bill is genuinely horrendous😭 Why have I got to resign each time, then put my code in, then check 7 emails and ahhhh