Virgin Media outages and service status in Alexandria, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Virgin Media generated 38 outage signals in the last 24 hours around Alexandria, including 38 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 14, 12:22 PM GMT+1.
- TV (78%)
- Internet (13%)
- Wi-fi (4%)
- E-mail (2%)
- Total Blackout (2%)
The latest reports from users having issues in Alexandria come from postal codes G83 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Alexandria, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Alexandria, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Alexandria, Scotland
The most recent Virgin Media outage reports came from the following cities: Alexandria, Paisley, Dumbarton, Johnstone, Clydebank, Greenock, Renfrew, and Erskine.
| City | Problem Type | Report Time |
|---|---|---|
 Alexandria
|
TV | 7 minutes ago |
|
Paisley
|
TV | 8 minutes ago |
|
Dumbarton
|
TV | 9 minutes ago |
|
Johnstone
|
TV | 10 minutes ago |
|
Clydebank
|
TV | 12 minutes ago |
|
Paisley
|
TV | 17 minutes ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Alexandria, Scotland
Latest outage, problems and issue reports in Alexandria and nearby locations:
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Iqbal Bedi (@IqbalSBedi) reported from Milngavie, Scotland@virginmedia outage in Bearsden since 1400 hrs today.
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Darren of Mcilvaney (@bawz) reported from Renfrew, Scotland@taff_owst @Twitch @KCOMcare ah. load on the exchange (assuming you're on adsl?) or your isp throttling your downstream bandwidth then 🤔 I know virginmedia were/are doing this once you pass 1gb down, albeit there should still be sufficient headroom to watch streaming with no issues 🤔 bizarre!
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Michael Macdonald (@justcall_mesir) reported from Alexandria, Scotland@virginmedia please have any of the following fake names call me back please ASAP....abby, abys manager, Jean on collections, Bradley who passed me on to some else cause he was out having abeer, or Luke who didn't finish finding a solution to @virginmedia's ineptitude.
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Sue McCaffray (@midge60) reported from Erskine, Scotland1 hr 10 mins on the phone to @Virginmedia to fix my dreadful WiFi and they cut me off!
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Ellie (@EllieTheHughes) reported from Renfrew, Scotland@virginmedia @BarrasArtDesign @Carl_Cox We’ve got tickets for Glasgow but can’t log COVID results online so don’t think we’ll be allowed in 😩 Please help!
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Kieran Reynolds (@keybo7) reported from Clydebank, Scotland@virginmedia How did folk manage to buy these when site down?
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Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland@virginmedia I just turned everything off at the mains and restarted it all and that seems to have sorted it. Don’t know why I didn’t think to try that before. Thanks for your help and suggestions 👍
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Ped (@ped1969) reported from Bishopton, Scotland@michaelt1967 @virginmedia We gave up, constant hassle with poor virgin wifi... fitted Nest wifi and turned our virgin Hub to Modem mode. Everything is brilliant now.
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Hilary Glen 💉 (@hipsytips) reported from Milngavie, Scotland@virginmedia So. Tried that. After lots of verification it is now asking what my question is. Having spent many hours explaining the issues to various members of your fault dept you’ll understand I’m not keen to type it all in now 🤯🤬
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Coco Brown (@cocobrown1973) reported from Dumbarton, Scotland@virginmedia Yeah I got it sorted however 1hr on a phone line at 30p per minute is not cheap taking a full hour to sort something that is simple is very poor customer service especially for loyal customers
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David (@DRoss215) reported from Paisley, Scotland@virginmedia I have been waiting since Thursday for a representative to get in touch why? @Ofcom service been disconnected for nearly two weeks. Impossible to speak with anyone from Virgin Media 😡😡😡
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Brigid Smith (@brigidms) reported from Greenock, Scotland@virginmedia I have been waiting for over a week for a return call from customer service , obviously don’t want my business after 20 years . Looking for a new broadband provider any suggestions . One that actually works would be good 🤬
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Senga Cummings (@Cummings4Senga) reported from Paisley, ScotlandVirgin media is there an issue with broadband in the PA2 area of Paisley?????
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HotspurHurly61 🤍💙⚽⚽❤️💛 (Sean Hurl; Legacy Fan) (@HotspurHurly61) reported from Paisley, ScotlandNo @virginmedia I don't want to ring back later when my TiVo box is not connecting and I have no service #AnswerThePhone at premium rate 0345 costs😡😡
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Mark Thompson (@thompsonmark_) reported from Greenock, Scotland@virginmedia @DanRoPo I am also having this problem. 7 times since 8am this morning on my landline!!!!!
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Pauline Cameron (@smiles333) reported from Erskine, Scotland@virginmedia My bill has shot up and I want to cancel my contract!! I’ve been trying to do that for 5 weeks!!!!
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Rory O'Connor (@suicideresearch) reported from Milngavie, Scotland@virginmedia I have been trying for a week to speak to a person on your helpline. Every time you keep referring me to the website and then cut me off. Restart, check cables doesn’t fix fault. My TiVo is not working, how can I speak to a person?
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David Walker (@walker17car) reported from Linwood, Scotland@BeckyEverson @SkyUK @virginmedia Been with them for 20 odd years from the old NTL days and never had a problem, their customer service on the other hand...
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Senga Cummings (@SengaCummings4) reported from Paisley, Scotland@virginmedia come on virgin media still no service at all in Paisley, Scotland 15:27 hours what’s going on ?
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ZanderCurrie (@zandercurrie) reported from Paisley, Scotland@virginmedia Wifi not working at all also not letting me watch any live tv?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Kossoff (@Skossoff) reported@virginmedia do you have outage in w5 5BH
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Ryan Gregor (@RTGregor15) reported@virginmedia is there a problem in the GU9 area with internet?
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ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported@virginmedia You STILL haven't replied to my DM which I sent on FRIDAY LAST WEEK. What's wrong with you people. Any more of this ignoring me and I CANCEL MY DIRECT DEBIT and GO TO SKY. They know how to treat their customers and not like 💩 as is the case with you lot 😡
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Just Phil...... 🫧⚒ (@pipjcee) reported@zandsaffire @virginmedia It looks to be country wide. I’ve got the same issue. Massive picture breakup, internet issues and the website is down
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Greg Eden (@EdenGreg) reported@status_is_down Virgin media Down TV not working in Lincolnshire
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Rob (@robdrfc4eva) reported@virginmedia what the hell Move home my bill quadruples over night. Old contract cancelled new one started with no consent from me. Call center handler whose english is so bad cant understand a word
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Liv (@Liv266299783891) reported@virginmedia It’s still not working!
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Dan (@LUFC_BULL) reported@Leemhammond @virginmedia They **** about all time. Its not even 4k anymore. I reckon its 1440 upscaled
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richard tasker (@bc304daedalus) reported@virginmedia having issues with both TV boxes in Plymouth and the online issue checker says it can't check our area currently
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Paul Parkin (@kingoftheshed) reportedWell done @virginmedia you did really well going a week with without issues and then BOOM this morning we’re back to “normal service” of no service as it’s also known.