Virgin Media outages and service status in Alexandria, Scotland
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Alexandria, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received Apr 8, 9:35 PM GMT+1.
- TV (44%)
- Internet (22%)
- Wi-fi (22%)
- Phone (11%)
The latest reports from users having issues in Alexandria come from postal codes G83 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Alexandria, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Alexandria, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Alexandria, Scotland
The most recent Virgin Media outage reports came from the following cities: Greenock, Clydebank, Paisley, Alexandria, Erskine, and Johnstone.
| City | Problem Type | Report Time |
|---|---|---|
 Greenock
|
TV | 3 days ago |
|
Clydebank
|
Wi-fi | 4 days ago |
|
Paisley
|
Internet | 6 days ago |
|
Paisley
|
Wi-fi | 6 days ago |
|
Alexandria
|
TV | 7 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Alexandria, Scotland
Latest outage, problems and issue reports in Alexandria and nearby locations:
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Stephen (@Websergeant) reported from Kilbarchan, Scotland@virginmedia Seemed to settle down after a hour or so, seems to be okay tonight
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Sue McCaffray (@midge60) reported from Erskine, Scotland1 hr 10 mins on the phone to @Virginmedia to fix my dreadful WiFi and they cut me off!
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Senga Cummings (@Cummings4Senga) reported from Paisley, Scotland@virginmedia Yes there s an issue been off since ten pm last night they’re hoping to have it fixed by 16:20 hours today 😞
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🏴 Gary ScottishEagle 🏴 (@garydg7) reported from Greenock, Scotland@virginmedia Yes, and reinstated her service around lunchtime today. Come 5pm, they cut her off again!!
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BARRY R J GRANT (@inchfad65) reported from Clydebank, Scotland@ballinacup69 @virginmedia Been with them since the old ntl days .. got boxes in 3 rooms , just trying to cut it to what we use !!! Absolutely disgraceful that a grown woman comes off the phone in that state .. @virginmedia have serious customer issues .. it’s all about ££££ nothing else
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Iqbal Bedi (@IqbalSBedi) reported from Milngavie, Scotland@virginmedia outage in Bearsden since 1400 hrs today.
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🎄Marie🎄 (@rmariet7) reported from Greenock, Scotland@DannyWoodwad Been there when my mum had Virgin media. If I continue having problems, I will be changing.
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mac / macca (@neilmacallister) reported from Alexandria, Scotland@virginmedia - As it is more than 24 hours since this issue was raised, and is still not resolved, all checks completed and no service I want to book a home visit by a technician asap. Thank you.
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David (@DRoss215) reported from Paisley, Scotland@virginmedia Email sent hopefully I will get a speedy resolution. Another 40 minutes of my time wasted!!
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James Johnstone (@jayceejay55) reported from Dumbarton, Scotland@virginmedia after 4 weeks of trying and hours wasted eventually got through to a human. After problem analysis he announced “our systems are down, please call back after 4 hours”,I asked him to call me back,our system cant do that,really? Worst customer service - bye Virgin. 👋
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RSVP Design (@RSVPDesign) reported from Paisley, Scotland@vmbusiness is there a broadband business outage in PA1 area?
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Toxteth O'Grady (@allandm1284) reported from Clydebank, Scotland@virginmedia @AlanC_44 I had an issue. Reduced my package in april to £120, You are now charging £214 per month. Phoned up. "Sorry about that, someone will call back in 48hrs" That was 620 hours ago.
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David (@DRoss215) reported from Paisley, Scotland@virginmedia I was promised a reconnected service by yesterday. Didn't happen no form requested 😡😡
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Graham Cook (@GrahamCookRSVPD) reported from Paisley, Scotland@vmbusiness how do you escalate a complaint in virgin?Neither my order manager nor customer reps can seem to arrange a simple number forward so my business phone lines connect. Neither can they get my broadband working 7 days after the original installation daye
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Kevin (@Tumsh41) reported from Greenock, Scotland@virginmedia My Broadband appears to be down. Can you please assist?
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AmandaM2282 (@AmandaM2282) reported from Alexandria, Scotland@virginmedia I was advised to apply for the indemnity off a supervisor no one said it would be added on at a later date and the whole reason it happened was because an advisor on the chat told me I would have no charges to pay in feb this is my problem too much Erin info and no one fixing it
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Peter Wilkes (@petewilkes046) reported from Paisley, Scotland@virginmedia very disappointing customer service, expected a call hours ago to reset a mobile PUK and get my 11yo son his mobile freedom, paying for a SIM I can’t use. Thanks Virgin - maybe I should’ve stayed with my previous network 😡
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🏴 Gary ScottishEagle 🏴 (@garydg7) reported from Greenock, Scotland@virginmedia ... my wife who has authority to speak on her account on her behalf has been unsuccessfully trying to get you to once again resolve the issue. As it stands, we have been advised someone will be in touch within 24 hours. Unacceptable!! My mother in law lives alone
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Coco Brown (@cocobrown1973) reported from Dumbarton, Scotland@virginmedia Yeah I got it sorted however 1hr on a phone line at 30p per minute is not cheap taking a full hour to sort something that is simple is very poor customer service especially for loyal customers
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Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland@virginmedia I just turned everything off at the mains and restarted it all and that seems to have sorted it. Don’t know why I didn’t think to try that before. Thanks for your help and suggestions 👍
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DarkFlash (@DarkFlash81) reported@MrROKinROK @dom_lucre You could be right but there are still people who think Richard Branson owns Virgin Media still or that Bill Gates will solve all of their Microsoft issues.
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Paul Parkin (@kingoftheshed) reported@virginmedia And once again it goes down just I’m about to watch the boxing. Sort it or I’m putting in a formal complaint.
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Craig Aldridge (@CraigA3) reported@virginmedia I have messaged you team online, replied to their emails and tried calling. But your team told me my package wouldn't change as I moved home then have sent me a contract for 4x as much and then decided to not pass security with me to fix. It's an evil scam
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EUGENE #igiveafHck (@olddiesel) reportedPoint 2) The big issue is that protesters want Govt to help them on fuel costs. Because they say they can't afford to keep paying this fuel cost going forward...... Edel a coach operator was on a Virgin Media news clip. She was saying she can't pass the cost on to customers
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jambino (@Jambino6_) reported@virginmedia YAP YAP “problems in my area yap yap” same problems every week mate, same ****** response on the phone oh I’ll do test blah blah blah. Horrible customer service, horrible wifi 🥱
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Debbie Cosway (@debbiecosway85) reported@virginmedia the up and down buttons have stopped working on my remote 😕
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Alloqui Strix (@AlloquiStrix) reported@virginmedia Perhaps, but not 1 day then 7 days between updates on the same day & within minutes. If this was a water outage for this length of time there would be water tankers delivering water to houses - why are you not providing us with mobile data during this extended SNAFU.
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Aaron Hudson (@AaronHudsonUK) reported@virginmedia @TelfordMemories Mine went down last night and despite it coming back on today the speed right now is 146mbps when I pay for a gig.
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Reformed Prisoner (@formerprisoner_) reported. @virginmedia are the most useless, care-less, let down of a company in existence. If you are considering going with them for broadband. Please don’t. Their technicians do half a job, cancel a thousand times and their customer support is outsourced to some foreign country.
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Phil (@philbreadin) reported@virginmedia how come my bill has jumped from £55 to £72 mid contract? I understand it's April and a small price increase is expected but £17 is taking the mick. With the issues I've had lately @sky is looking more tempting.