Virgin Media Outage Report in Alexandria, West Dunbartonshire, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Alexandria come from postal codes G83.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Alexandria, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Alexandria, West Dunbartonshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Dumbarton, Alexandria, Erskine, Greenock, Johnstone and Clydebank.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Total Blackout | |
| Glasgow |
Total Blackout | |
| Dumbarton |
Internet | |
| Glasgow |
TV | |
| Glasgow |
Internet | |
| Alexandria |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Alexandria, Scotland
Latest outage, problems and issue reports in Alexandria and nearby locations:
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Ally
(@allymcnab1) reported
from
Clydebank, Scotland
@virginmedia @ntlworld.com email not working, what’s happening
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Miss Grundy
(@Miss_Grundy94) reported
from
Alexandria, Scotland
@virginmedia my internet and TV connection did not work at all the full day yesterday and it is still not fixed. Could you advise me what the issue is and when it will be fixed please? G83 area in Scotland.
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Miss Grundy
(@Miss_Grundy94) reported
from
Alexandria, Scotland
@virginmedia Yes it said there was an issue and a technician would fix it at 3 separate times yesterday and it’s still not fixed today. This happens a lot yet we still pay our full bill, it’s not ideal.
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Ally
(@allymcnab1) reported
from
Clydebank, Scotland
@virginmedia can you tell me why my ntlworld email is not working,, getting a lot of lies from call centre
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dyln 🏴
(@justdyln) reported
from
Paisley, Scotland
My internet is actually garbage wtf @virginmedia
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Carole Paton
(@CarolePaton) reported
from
Renfrew, Scotland
As of tomorrow I have 10 working days left. This is lovely except that I have about 6 weeks work left to do!! Ridiculously slow internet isn’t helping @virginmedia
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Grejurn 🏴🇪🇺 B L M
(@_Grejurn) reported
from
Glasgow, Scotland
@virginmedia looks like the midnight hour is upon us again. Two nights in a row the internet's gone down around midnight. This is getting tiresome.
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Meriel Clunas
(@MerielClunas) reported
from
Glasgow, Scotland
@virginmedia Can’t even register the fault as the page is broken 😑
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Jonathan
(@Ogilvie75) reported
from
Glasgow, Scotland
@iamalisonperry @virginmedia To be fair VM supply to your house, beyond that you are on your own. Boosters are probably the worst way as they half the signal each turn. We receive 200Mbps, and 3 floors or in the garden up we still have 200. Look at powerlines or mesh networks — best investment you’ll make.
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Britteny Gibson (Cox)
(@BrittenyCox) reported
from
Glasgow, Scotland
@virginmedia It's now been over a month and still no resolution to the complaint I filled. We are being over charged yet again. Can someone please get in touch directly regarding this complaint please.
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Ally
(@allymcnab1) reported
from
Clydebank, Scotland
@virginmedia I thought it had to be the email address that I’m having problems with
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mike
(@mikebhoy) reported
from
Glasgow, Scotland
Good old @virginmedia happily enjoying the football on BT on my iPad when your crappy app decides to freeze then kick me out and refuse to recognise my login. Dreadful bit of kit, never works properly.
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Stuart O'Kane
(@discostu67) reported
from
Glasgow, Scotland
@virginmedia Says no issues
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Robert McGowan🏴
(@robmcg6) reported
from
Alexandria, Scotland
@virginmedia shocking service,on hold for over 30 minutes to speak to someone about my tv package.then they hang up. Time for a change after more than 10 years you would think they value your business 😡😡😡😡😡😡
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Steven Rankin
(@stevenrankin) reported
from
Inchinnan, Scotland
Internet down AGAIN! Can't be over loaded with people at 1am in the morning! Virgin Media are an absolute scam. We pay a lot of money for fast internet and it's just consistently terrible.
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Eddie
(@Eddie60156742) reported
from
Glasgow, Scotland
@virginmedia Get a grip Virgin! No TV, no WIFI, no Phone. By far the worst broadband providers ever! Can’t wait to leave yous when the contract is up.
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Neil
(@CPDdeaf) reported
from
Glasgow, Scotland
Yo @virginmedia.... it’s been 4-5 months and you still have problems with your internet across the country. What are you doing to step up to sort this out? It’s infuriating.
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Miss Grundy
(@Miss_Grundy94) reported
from
Alexandria, Scotland
@virginmedia any idea when the network will be available in the G83 area again? Our TV and internet have been off all day.
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Kris Schimmel
(@canadianweeg) reported
from
Glasgow, Scotland
@virginmedia down again
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Eithne Thomson
(@eithnethomson) reported
from
Glasgow, Scotland
@virginmedia Broadband is down. No issues in area. Diagnostic tests say it’s ok. But it’s not working. Please help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Colin
(@CSW59577690) reported
@virginmedia Thank you for your recommendation but I’ve already tried what you advise, I have both telephoned on many occasions and written via web and my complaint gets changed to resolved when it is not. Guess I’ll have to wait 8 weeks to escalate it.
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Lorr
(@lorr3) reported
@virginmedia Hi our WiFi is gone very slow one of my sons rooms can no longer receive a signal we have an old modem obviously needs to be upgraded I have already two lots of boosters that i paid for this is not what we signed up for they said that it was the best WiFi around and the fastest!!
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Lorr
(@lorr3) reported
@virginmedia One room that has literally no signal and the rest of the house extremely slow,when installed we had one black spot the attic now it’s travelled not good enough tbh yeah i spoke to them before re landline said they would get bank to me that was over a year ago!
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Colette Orr
(@ColetteOD182) reported
@virginmedia @virginhelp hi you've made it impossible for me to pay my bill as you've stopped being able to call and do it and I can never sign in on-line as you say my email is wrong! Shouldn't be this difficult to pay 😕 I thought I'd sorted it after many phonecalls but nope
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Lorr
(@lorr3) reported
@virginmedia Also I have messages in my inbox here speaking to girl Rachel told me to ring 1908 well I dint have time to be waiting 15 mins to speak someone it’s just terrible service
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Mark
(@muzzy_Walks) reported
@virginmedia hi getting no WiFi reception in rooms upstairs and at edge of house. Used the virgin connect app and no use, it can't even find my hub which is the first step. I clearly haven't got coverage which I am paying for please help.
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Lorr
(@lorr3) reported
@virginmedia My neighbour told me she got boosters from you’s and has no trouble now also I’m paying gif a phone line that we don’t use because when we switched to you’s it dosn’t show our number so no one will answer our calls!!
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Steve Allen
(@Snazz16) reported
@virginmedia is @skysports red button not working again? #everytime #nevereverworks
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Tilly Babb
(@TillyBabb) reported
@virginmedia Ok, so it’s now getting on for 24 hours since I’ve had any internet, obviously also not able to watch TV etc, it just beggars belief that this service is so awful.
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scouselegacy ✨🎄❄️
(@scousenat) reported
@virginmedia down again biggest pile of shite