Virgin Media Outage Report in Brookfield, Renfrewshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brookfield, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brookfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Brookfield, Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Alexandria, Glasgow, Dumbarton, Paisley, Port Glasgow, Johnstone, Greenock and Erskine.
| City | Problem Type | Report Time |
|---|---|---|
 Alexandria |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brookfield, Scotland
Latest outage, problems and issue reports in Brookfield and nearby locations:
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David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia Unfortunately Gareth has been unresponsive I contacted him last Thursday nothing since then still no service 😡😡
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David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia Email sent hopefully I will get a speedy resolution. Another 40 minutes of my time wasted!!
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David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia I have been waiting since Thursday for a representative to get in touch why? @Ofcom service been disconnected for nearly two weeks. Impossible to speak with anyone from Virgin Media 😡😡😡
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Alexander Adair 🌙
(@AlexxAdair) reported
from
Glasgow, Scotland
@virginmedia It wont even let me run a speed test. When I go to status check it says no problem found but when I call I says intermittent issues??
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David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia I was promised a reconnected service by yesterday. Didn't happen no form requested 😡😡
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bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
@virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom
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Alexander Adair 🌙
(@AlexxAdair) reported
from
Glasgow, Scotland
@virginmedia Literally calling to cancel my package and I can’t get through
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bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
@virginmedia As I said earlier, I’ve had no internet for the past month and continue to be charged. I can’t use most of your support services as I’ve never been sent any of my customer information @virginmedia
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bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
Hey @virginmedia it’d be pretty cool if you guys fixed my internet at some point. Like i know I’ve only spent £30 trying to call you guys and I did get to speak to this nice angry man on your support line who hung up on me immediately (which is a bargain)
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Rab Lynch
(@rablynch4) reported
from
Glasgow, Scotland
@LynneLang3 @virginmedia Aye the cheek will help, apologise you ungrateful jerk
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Paul Malloy
(@PMalloy67) reported
from
Greenock, Scotland
@virginmedia getting really fed up with your service. Too many times I get message about can't connect to hub or some other connection problem. Cant even watch recordings as its on unit in living room. Bloody annoying for what you charge.
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bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
@virginmedia The checks tell me there are issues. regardless I don’t really care about wider issues in my area. I’ve been sent in a loop for the past month and it’s still broken, I’ve been paying for this time and not receiving a service - this is not the first time either @Ofcom
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bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
@virginmedia The ‘step by step help’ doesn’t help. It tells me thing I already know - restart hub check connections, reset.
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David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia Still waiting on Gareth to get in touch. @Ofcom can you please help? No service since the end of January 😡😡
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David McGill
(@DavidMcGill7) reported
from
Glasgow, Scotland
@virginmedia TV & Internet was down for 4 days last week now it’s all off again & won’t be fixed until tomorrow night at the earliest, a dreadful service 🤬
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Hugh Moan 💙
(@weeshug72) reported
from
Glasgow, Scotland
@virginmedia why just you just call me under the guise of "offering me a discount on my services" then offer me a deal that means me paying for an extra service I don't currently use or want?
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David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia I have never experienced such shocking service on the telephone for 150 mins still not resolved. I have 2 properties in the one block I requested one of them to be disconnected! VM disconnected both the tenant is now screaming at me as she works from home 😡😡
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David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia GT it would be easier if you could access a telephone and engage with a customer that needs assistance. I have now wasted another 20 mins of my time 😡😡 how do I get a resolution?
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Hugh Moan 💙
(@weeshug72) reported
from
Glasgow, Scotland
@virginmedia The solution is leaving so I don't have to use more electricity.
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bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
@virginmedia He treated me like I was stupid. Turned it off and on again and replugged the wires, he replaced the box and left. I mean I am stupid but there really was no need @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Angela Reynolds
(@angela_r18) reported
@virginmedia @Nada_Alkutbi I've had no services for 6 days @virginmedia know what the fault is and still haven't repaired it. They're agent won't let me cancel my contract even though I have said I'll pay the early leaving fee.
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Zara B
(@zaranosaur) reported
@virginmedia Not really, but thanks for replying: can’t I just email someone some screenshots please and not have to find time in my day to deal with someone else’s administrative error? I’m not even a customer of yours
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Suzanne
(@SooZCreamcheese) reported
@virginmedia Wired is working now. Just wifi problems.
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We Want Our Ball Back
(@SupremacyUtter) reported
@virginmedia you may have just merged forces with @o2 but I can tell you for free... what a joke you lot are. Literally at the point when I'm swapping to a 5g wireless provider bizarrely because its more stable than your service. #ServiceIsAwful
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James Miller
(@jamesmiller_) reported
@virginmedia Any idea what is going on with broadband service in EH7 area? Whole street seems to be down.
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We Want Our Ball Back
(@SupremacyUtter) reported
@Ofcom guys... you seriously need to look at the compensation structure with broadband suppliers. Persistent down service of over 10hrs doesn't get any consideration if its fixed with 2 days. Nearly all of us working at home it isn't good enough or fit for purpose @virginmedia
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Suzanne
(@SooZCreamcheese) reported
@virginmedia The best prize would be reliable internet, (not internet that is up and down like a yo-yo!) and helpful customer service - actually helping us rather than fobbing us off at the same time as trying to get us to “upgrade” and pay you even more money! Oh, and not overcharged!
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Suzanne
(@SooZCreamcheese) reported
@virginmedia For a service that only sometimes works, our loyalty for being a customer since cables were laid is that we are charged considerably more than new customer prices. Cheers.
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jesse van der mescht
(@JesseMescht) reported
@virginmedia Update - Manager has got a solution she could execute, sales team was closed after 8pm and scheduled a call for this morning at 9am. Currently 10:24am and still no word. Back on the line with Virgin and they again have no idea how to get this sorted!
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Liz Pellegrini
(@liz_pellegrini) reported
@virginmedia wifi down for 2 days now. This is my primary work tool. Can you fix? #virginmedia