Virgin Media Outage Report in Brookfield, Renfrewshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brookfield, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brookfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Brookfield, Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Paisley, Greenock, Clydebank, Alexandria, Erskine, Johnstone and Dumbarton.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Paisley |
TV | |
| Greenock |
TV | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brookfield, Scotland
Latest outage, problems and issue reports in Brookfield and nearby locations:
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Jim Bauld
(@jimbauld) reported
from
Glasgow, Scotland
Getting absolutely fed up with the pixelation on @virginmedia during live HD broadcasts... paying far too much to get this crap
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@Kevin38801124 @virginmedia I’m trying to get out of the contract. The hassle is too much. Every couple of months something happens and it’s never resolved accordingly. The amount of engineer visits I’ve had. Ridiculous
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia 😴 just fix it
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@Kevin38801124 @virginmedia They don’t care. Cancel and they’ll bill you for the remainder of your contract and do this til you give in and pay, even if the service is so appalling you’ve had to cancel. Even from their own site the amount of frustration is awful. And to direct an irate customer to that 🤯
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia Since last Friday I have spent over 4.5hrs in queues for your Teams with no avail. I’ve tried the community forum, live messages, you’re site (which is down) so this has been ongoing but with no resolve from you.
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Carole Paton
(@CarolePaton) reported
from
Paisley, Scotland
@virginmedia Too complicated for a message and Customer Care.......just didn’t.
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Kelly Ann Ferguson (McElhill)
(@kellymcelhill87) reported
from
Clydebank, Scotland
@virginmedia I have been a customer for years but my bills have become over double what it started I decided to leave, but realised broadband is probably better with virgin! I found a deal on uswitch that was good, to be told no I have to pay double that offer as its only for new customers
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Mark James West🍀
(@WWestyyy_) reported
from
Johnstone, Scotland
@virginmedia Been off since this morning, didn’t think much of it until tonight. Been off since about 8.30, not fussed much channels and that are still on just no internet, neighbours have same problem
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Tigg-Pupp
(@djtiggeh) reported
from
Paisley, Scotland
Gotta laugh. My @virginmedia home phone is not working yet they want me to call on my virgin media phone to resolve fault. I am NOT paying over inflated charges from another line to fix my landline
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia Wow that community page hasn’t filled me with. You have endless pages of unhappy users it seems and with similar broadband issues.
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
Still no broadband. Since yesterday 12.30pm @virginmedia Ridiculous service.
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Chris
(@fatshez) reported
from
Glasgow, Scotland
@virginmedia Done twice. Still no service.
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia I’ve followed all these steps and been on phone waiting on Technical for 45mins. There was a known issue yesterday that was being fixed apparently. Since then no broadband access.
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
Can you please is there a issue with WiFi 3.0 hub WiFi light is on and the arrows lights are flashing help @virginmedia
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
Why has my broadband been down since 12.30 yesterday @virginmedia
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia Still no service. It seems to connect then disconnect itself. This has been from Friday 12.30pm til today..
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@Kevin38801124 @virginmedia 2 attempts at contacting their tech dept. 90mins in total waiting, I gave up. They directed me to a forum for help. But all that showed me was I wasn’t alone. 😡
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
Still broadband issues in my area G4 @virginmedia This has not been sorted since Friday despite the message online that it was.
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@scottmaguire4 @Kevin38801124 @virginmedia I tried retentions previously but because I had 20months still in my contract (I’ve been with them 9yrs but apparently package changes mean new contract dates) they weren’t giving s ****.
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Kelly Ann Ferguson (McElhill)
(@kellymcelhill87) reported
from
Clydebank, Scotland
@virginmedia how you treat your customers is disgusting better treatment for new customers rather than loyal ones 😔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Johanna
(@nottherehearsal) reported
@MissSilkyRose @virginmedia I have never had an issue with their actual service in London
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Jinny
(@JanetOzer3) reported
@richardbranson @23andMe Please help ME I want treated fairly by virginmedia and mobile. I want my refund.
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SK
(@SK17298002) reported
@virginmedia I have asked 3 separate times over the past 6 weeks for a return label for sending back broadband equipment and still have NOT received anything! Please DM me urgently or I will email the Head of Customer Service James Hagin directly
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Gary ⚒
(@Gary_Francis_) reported
How @virginmedia deal with a complaint that your current Hub isn’t working correctly…….If you pay us an extra £25 per month and £35 delivery we will send you a new Hub??? NO THANK YOU!! #terriblecustomerservice
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Kita Williams
(@KitaW) reported
@MicksterNoonan @virginmedia @joelycett Virgin media are good when they are good, but when they are bad they are a big pile of horse poo
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Debbie
(@debsgreen82) reported
@virginmedia when I pay for top end broadband I expect top end service!!! PLEASE SORT IT OUT!!
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Shane
(@sohanlon07) reported
@virginmedia numerous times every evening the WiFi on my hub 3 decides to switch itself off. Not the broadband. But the wireless itself. Devices connected with Ethernet are fine. And getting in contact with you guys for tech support is a pain in the ***.
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Alex Harrowell
(@yorksranter) reported
@virginmedia your Internet service is down in #N6 since around 7pm and your new website won't admit to any failures. yes, the modem is plugged in. there are 4 @openreach vans across the street which might be a clue!
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Steven Hill
(@Steve_Hill_78) reported
@virginmedia Just for information John, it wasn’t added to my bill, it wasn’t collected by direct debit and just another absolute **** up by virginmedia. I have made a manual payment just to get rid. I will never use you again. I hope @richardbranson can afford to keep his island 🙄
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Alan Orme
(@Orme4Alan) reported
@virginmedia In the last four weeks the service has been down three times on one occasion for nearly four days. I used my cellular network to get on line today as I would have lost income.