Virgin Media Outage Report in Brookfield, Renfrewshire, Scotland
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brookfield, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brookfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (41%)
-
TV (35%)
-
Wi-fi (11%)
-
Total Blackout (9%)
-
E-mail (3%)
-
Phone (1%)
Live Outage Map Near Brookfield, Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Renfrew, Dumbarton, Alexandria, Clydebank, Paisley, Johnstone, Greenock and Erskine.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brookfield, Scotland
Latest outage, problems and issue reports in Brookfield and nearby locations:
-
Elenita
(@Coops_71) reported
from
Thornliebank, Scotland
@virginmedia I sent an email at 10.51 this morning which was delivered without any issues.
-
🏴 Gary ScottishEagle 🏴
(@garydg7) reported
from
Greenock, Scotland
@virginmedia Yes, and reinstated her service around lunchtime today. Come 5pm, they cut her off again!!
-
Andrew Bradley
(@AndrewTOG) reported
from
Glasgow, Scotland
Well no @F1 the. Thanks to @virginmedia failing and not connecting. No customer support open and no response online… what dark age company is this ?
-
wolfofwhickham
(@wolfofwhickham) reported
from
Glasgow, Scotland
@virginmedia Very simple .... I never had paper billing it started and I keep getting charged for it .... and no matter what is discussed or sorted on a call wotyncustomer services it keeps getting charged. ...
-
Scott stafford
(@scottstafford87) reported
from
Glasgow, Scotland
@virginmedia It’s connected to the network
-
mac / macca
(@neilmacallister) reported
from
Alexandria, Scotland
@virginmedia - Internet / Broadband service has been terrible last few days, any problems in this area, I am in G83 postcode Strathleven, Alexandria. Thanks
-
wolfofwhickham
(@wolfofwhickham) reported
from
Glasgow, Scotland
@virginmedia are you going to answer any of my complaints???? It's been weeks How can you keep getting my bill wrong ? Spoke to your agents many times .... Poor poor service ..... #poorservice #badservice #bad
-
Elenita
(@Coops_71) reported
from
Thornliebank, Scotland
@virginmedia I’ve waited 12 hours and still have the same issue
-
wolfofwhickham
(@wolfofwhickham) reported
from
Glasgow, Scotland
@virginmedia Weeks ago and everyone nothing shows on the tracking.... its a basic issue that needs resolving can u assist direct ? Need to have some good service from you as today this will be putting people off and I'm certainly not recommending you as it stands
-
TheGodofPod (Movie Daft)
(@TheGodofPod) reported
from
Clydebank, Scotland
@toptenpods @skytv I to have fell victim to this, but via Virgin Media, who it took fully 2 days to cancel with. Horrible experience for Mrs B.
-
Crawford Milne
(@CrawfordMilne) reported
from
Glasgow, Scotland
So @virginmedia won't send out a technician because the signal coming into my house is fine - even though I keep telling them it's a problem with the WiFi from the router. I was offered a technician at a cost of £25 !! Absolutely disgraceful customer 'service'.
-
Wilson
(@wilsonfkp) reported
from
Glasgow, Scotland
@virginmedia I guess it's being restored, I'm on a wired connection and last night and early this morning was like connecting and disconnecting, a bit unstable but I guess your team is working on it
-
🏴 Gary ScottishEagle 🏴
(@garydg7) reported
from
Greenock, Scotland
@virginmedia ... my wife who has authority to speak on her account on her behalf has been unsuccessfully trying to get you to once again resolve the issue. As it stands, we have been advised someone will be in touch within 24 hours. Unacceptable!! My mother in law lives alone
-
Mhairi Phillipson 💙
(@lucken_fiddler) reported
from
Glasgow, Scotland
@virginmedia I have had no broadband in G75 8 area of East Kilbride since 10.30pm on 3/11. We've had 4 rolling fix times which now says 14.15 today. tried your WhatsApp - told you are not taking anymore fault reports. Can you give honest fix time please?
-
Vero Walters (she/elle)
(@csersrule) reported
from
Milngavie, Scotland
So this is new- I spoke with a CSR @virginmedia in Scotland. I struggled with her accent & she got irritated with me & snarled "Do you even understand English?" I mean, I have a few degrees issued from Canadian universities... maybe they felt bad for me?
-
Elenita
(@Coops_71) reported
from
Thornliebank, Scotland
@virginmedia is there a problem with email all of a sudden? It was working this morning and now when I try to send an email from Outlook or on my iPhone, I’m told my password is wrong and when I try to log onto webmail I’m told I have no password.
-
🏴 Gary ScottishEagle 🏴
(@garydg7) reported
from
Greenock, Scotland
@virginmedia Your customer service is absolutely shocking. You have cut off a vulnerable pensioner twice in the past 72 hours for reasons of your own error, leaving her with no means of communication whilst apparently being unable to fix the issue for 24 hours. Shocking! 🤬
-
🏴 Gary ScottishEagle 🏴
(@garydg7) reported
from
Greenock, Scotland
@virginmedia Not only that, when pointing out to your CS team that the account holder was a vulnerable person, my wife was advised "what do you want me to do with that?" By the operator. Shameful. Fix her issue and stop cutting her off for no reason!!
-
Banjo
(@Chban1967) reported
from
Glasgow, Scotland
@virginmedia The point is the contract sent out on 15th Aug wasn't what was agreed when challenged I got put on the virgin no customer service merry-go-round which due to our personal circumstances i had to give up u are an absolute rotten company ur service agent admitted this was appalling
-
Wilson
(@wilsonfkp) reported
from
Glasgow, Scotland
@virginmedia seems to be down in Renfrew... No internet for tonight 😭
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
atirma_Amz86
(@Miss8Lad6At1rmA) reported
@virginmedia I do not wish to continue this conversation! I will be making a formal complaint and reporting to trading standard and ombudsman.
-
Gettothechopper
(@Gettothechoppe) reported
@virginmedia I felt that the £3 reduction was an insult and that no effort was made to make an reasonable offer even though I am a loyal VM customer. I felt that was no effort to make me stay VM customer so I am talking to Sky and other providers for their offers in order to make a decision
-
Gettothechopper
(@Gettothechoppe) reported
@virginmedia Un Happy to what resolution !!!! The agent offered no response other what do u want me to do Which I took that they couldn't be arsed (pardon the language) What do do when you are met with apathy Having worked for the govt I know what customer standards are
-
Jamie Coldham
(@JamieColdham) reported
@virginmedia The fault was closed off as fixed and I received a text saying the problem was resolved and now open again as an issue. What’s going on?!?!?
-
Frances Sullivan
(@Frances17721304) reported
@virginmedia please update on lack of subtitles on prime time television for your hard of hearing customers? Also the lack of subtitles on your On Demand services? This is an ongoing issue that needs to be looked at asap!
-
nourislam
(@nouri_montana) reported
@virginmedia Took 3 weeks for a technician to arrive just to say that we need a new router when that wasn’t the issue at hand. A cable outside has been broken for the past 3 weeks yet there has been no effort to fix it, leaving my family with no internet.
-
Mike Cooper
(@MikeCoo40601951) reported
@virginmedia Yes I've raised a complaint but confused as to why I was only told about the delay 1 or 2 days before the install date. Fortunately @NOW have come to the rescue and are providing me with a connection. But I will be sending their bill to you guys.
-
Elvin Ruiz
(@LVNRU) reported
Broadband giants are just disgusting when you file a complaint about compensation. It will bring you round in CIRCLES until you drop however if it comes to increase or prices hell ya they get it STRAIGHT! #virginmedia
-
Andrew
(@Apj122) reported
@virginmedia very poor customer service
-
Sean Milligan
(@SeanMilligan7) reported
@virginmedia your customer service is absolutely terrible. And your advisors don't listen.