Virgin Media outages and service status in Brookfield, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 5 outage signals in the last 24 hours around Brookfield, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 7, 4:02 PM GMT+1.
- Internet (60%)
- Wi-fi (16%)
- Total Blackout (10%)
- E-mail (8%)
- TV (6%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Brookfield, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brookfield, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 7: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Brookfield, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Greenock, Dumbarton, Paisley, Johnstone, Clydebank, and Alexandria.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Wi-fi | 48 minutes ago |
|
Glasgow
|
Internet | 6 hours ago |
|
Glasgow
|
Total Blackout | 7 hours ago |
|
Glasgow
|
8 hours ago | |
|
Glasgow
|
Internet | 16 hours ago |
|
Glasgow
|
2 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brookfield, Scotland
Latest outage, problems and issue reports in Brookfield and nearby locations:
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David (@DRoss215) reported from Paisley, Scotland@virginmedia Email sent hopefully I will get a speedy resolution. Another 40 minutes of my time wasted!!
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ZanderCurrie (@zandercurrie) reported from Paisley, Scotland@virginmedia Wifi not working at all also not letting me watch any live tv?
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Eilidh Grant (@alesbales) reported from Glasgow, Scotland@reganj3 @virginmedia That's not good.. so rude.. hope you get somewhere with it all soon
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don mackeen (@donmackeen) reported from Glasgow, Scotland@virginmedia Service still screwed up, any ideas when this will be fixed @virginmedia?
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Wilson (@wilsonfkp) reported from Renfrew, ScotlandBroadband is down, @virginmedia I guess this is affected by @ScottishPower blackout in PA4
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Paul Malloy (@PMalloy67) reported from Greenock, Scotland@virginmedia getting really fed up with your service. Too many times I get message about can't connect to hub or some other connection problem. Cant even watch recordings as its on unit in living room. Bloody annoying for what you charge.
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Elaine Byrne (@ElaineB50245734) reported from Glasgow, Scotland@virginmedia I have a complaint and cannot find a email address for it
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David (@DRoss215) reported from Paisley, Scotland@virginmedia I have never experienced such shocking service on the telephone for 150 mins still not resolved. I have 2 properties in the one block I requested one of them to be disconnected! VM disconnected both the tenant is now screaming at me as she works from home 😡😡
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Banjo (@Chban1967) reported from Glasgow, Scotland@virginmedia The point is the contract sent out on 15th Aug wasn't what was agreed when challenged I got put on the virgin no customer service merry-go-round which due to our personal circumstances i had to give up u are an absolute rotten company ur service agent admitted this was appalling
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Met Halil (@LETSAVEIT_METTV) reported from Greenock, Scotland@virginmedia red button for football not working again
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Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland@virginmedia It says there are no problems in my area!what does it take to actually speak to someone, or get a technician out to check where fault is originating from!it’s absolutely shocking!Ive worked in customer service for a good many years, and never experienced such awful service!
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Paul Andrew martin (@PMartin1888) reported from Glasgow, Scotland@virginmedia the absolute worst service in the world, awful. Dont use them, very very difficult to deal with. Happy to let you at to account via the app, but if you need to reduce as we can't no longer afford it. It's a total nightmare, calls waiting. Difficult difficult
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james parrott (@jamespa98970524) reported from Glasgow, Scotland@virginmedia unable to get a contact number, internet has been down for 2 days. Online only offers technician for Wednesday 27th… both work from home !!! HELP
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Paul Andrew martin (@PMartin1888) reported from Glasgow, Scotland@virginmedia Had to many difficult moments, with customer service, plus the Internet drops out every day without fail. Im cancelling at first opportunity
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don mackeen (@donmackeen) reported from Glasgow, Scotland@virginmedia had the technician come out today after days of patchy service. Got the hub changed, and ... Service still terrible. And now I'm to wait "24 hours"...
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wolfofwhickham (@wolfofwhickham) reported from Glasgow, Scotland@virginmedia Weeks ago and everyone nothing shows on the tracking.... its a basic issue that needs resolving can u assist direct ? Need to have some good service from you as today this will be putting people off and I'm certainly not recommending you as it stands
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Alan 🍀 (@bhoy_al) reported from Glasgow, ScotlandNever ever going with Virgin Media again. Internet has been down for nearly 24 hrs, and it's been down nearly everyday for at least 1-5 hours over the course of the last week or two.
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bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland@virginmedia The ‘step by step help’ doesn’t help. It tells me thing I already know - restart hub check connections, reset.
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Scott stafford (@scottstafford87) reported from Glasgow, Scotland@virginmedia It’s connected to the network
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Tony McCaffery (he/they) (@tonymccaffery) reported from Glasgow, ScotlandHey @virginmedia, can you help please? I’ve never plugged a landline phone to my router since becoming a customer. (I never needed one til now). So I just took the voip/landline adapter out the box and it’s broken. How do I get a new one so that I can plug in a landline? Thanks.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Samina Masood (@Samina_masood3) reported@virginmedia Thanks for responding but there is no sense of urgency in that message ‘respond as soon as possible’ & ‘resolve issue as quick as possible’; have you read the T&Cs & your legal obligations?
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Mrmutherfukery (@Mrfutherfukery) reported@virginmedia @fanboyofnolan Yes, absolutely they do **** all even if you can actually get you speak to a person. Which is near impossible. Very bad company if you cancel your contract they call you in about 10 minutes 🤑🤑🤑🤑
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iWalkOutdoors (@iWalkOutdoors) reported@jollyjapes Zero. Never have in the full 15yrs of trading. Don’t know how much a van costs? You think there’s enough left for dividends? Perhaps you’re mistaking me & my biz for a CEO of BP or a regional manager of VirginMedia. I bloomin live on a housing estate with other working ppl.
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بابلو (@Unkown_Villainn) reported@Jxs_b Worst one is virgin media, feels like no human is working for them
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Lady linda jane The Extremist (@Pollo1Lindajane) reported@christobinsings @virginmedia 3 hours later no refund cant find someone to cancel absolute joke of a company @virginmedia
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Martin Murphy (@m32925132) reported@virginmedia I have emailed about my account asking for tv to be taken of for my internet usage to be changed no email no call and you take 200 from my account today shame on you horrible company shane on you!!!
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Nick Riedlinger (@nickried) reported@virginmedia is there a way to renew my service without spending 3 hours on a Web chat and 2 and a half hours on phone calls because the price and content of my product keeps being changed by your various agents?
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Kathleen McCabe (@Kathlee69436088) reported@VirginMediaIE Workmen were digging outside last week (the same place as once before when they severed the virgin media line). Since then, our Internet service quality has been fluctuating with very low service at times. Working from home. Can you assist please?
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CliveR (@CliveR39) reportedAre @virginmedia aware of phone and tv recording outage London SE9 ? No landline and no access to recording or playback.
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Rab A (@Rab75A) reported@virginmedia is there a outage in KA3 area of Kilmarnock