Virgin Media

Virgin Media Outage Report in Erskine, Renfrewshire, Scotland

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The latest reports from users having issues in Erskine come from postal codes PA8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Erskine, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Erskine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Erskine, Renfrewshire, Scotland 03/18/2025 10:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Erskine, Renfrewshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Johnstone, Paisley, Dumbarton, Helensburgh, Erskine, Alexandria, Clydebank, Renfrew and East Kilbride.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Erskine, Scotland

Latest outage, problems and issue reports in Erskine and nearby locations:

  • neilmacallister mac / macca (@neilmacallister) reported from Alexandria, Scotland

    @virginmedia - Internet / Broadband service has been terrible last few days, any problems in this area, I am in G83 postcode Strathleven, Alexandria. Thanks

  • csersrule Vero Walters (she/elle) (@csersrule) reported from Milngavie, Scotland

    So this is new- I spoke with a CSR @virginmedia in Scotland. I struggled with her accent & she got irritated with me & snarled "Do you even understand English?" I mean, I have a few degrees issued from Canadian universities... maybe they felt bad for me?

  • wilsonfkp Wilson (@wilsonfkp) reported from Glasgow, Scotland

    @virginmedia I guess it's being restored, I'm on a wired connection and last night and early this morning was like connecting and disconnecting, a bit unstable but I guess your team is working on it

  • wolfofwhickham wolfofwhickham (@wolfofwhickham) reported from Glasgow, Scotland

    @virginmedia Very simple .... I never had paper billing it started and I keep getting charged for it .... and no matter what is discussed or sorted on a call wotyncustomer services it keeps getting charged. ...

  • jamboross Ross R MacLean (@jamboross) reported from East Kilbride, Scotland

    @virginmedia As a mark of respect,have you given us all the day off from the internet? Nothing working again!!! Getting pretty fed up with this, and yes I've checked your service online.

  • Hollz2012 Holly McCormack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Hollz2012) reported from Paisley, Scotland

    It seems I made a good call using the OVO priority link this morning and not one through virgin media. Joined a virtual queue of around 12,000 that took half hour and although would like to have been lower down at the gig, I can’t have many complaints. #peterkay

  • Coops_71 Elenita (@Coops_71) reported from Thornliebank, Scotland

    @virginmedia I sent an email at 10.51 this morning which was delivered without any issues.

  • AndrewTOG Andrew Bradley (@AndrewTOG) reported from Glasgow, Scotland

    Well no @F1 the. Thanks to @virginmedia failing and not connecting. No customer support open and no response online… what dark age company is this ?

  • Chban1967 Banjo (@Chban1967) reported from Glasgow, Scotland

    @virginmedia Absolute shambles of a company with absolute zero customer care. Phone up and agree a contract only to get something totally different phone to complain they tell you the phones getting cut off, the goalposts get moved continuously, communication atrocious. AVOID!!!

  • wilsonfkp Wilson (@wilsonfkp) reported from Glasgow, Scotland

    @virginmedia seems to be down in Renfrew... No internet for tonight 😭

  • Coops_71 Elenita (@Coops_71) reported from Thornliebank, Scotland

    @virginmedia I’ve waited 12 hours and still have the same issue

  • scottstafford87 Scott stafford (@scottstafford87) reported from Glasgow, Scotland

    @virginmedia It’s connected to the network

  • CrawfordMilne Crawford Milne (@CrawfordMilne) reported from Glasgow, Scotland

    So @virginmedia won't send out a technician because the signal coming into my house is fine - even though I keep telling them it's a problem with the WiFi from the router. I was offered a technician at a cost of £25 !! Absolutely disgraceful customer 'service'.

  • Chban1967 Banjo (@Chban1967) reported from Glasgow, Scotland

    @virginmedia The point is the contract sent out on 15th Aug wasn't what was agreed when challenged I got put on the virgin no customer service merry-go-round which due to our personal circumstances i had to give up u are an absolute rotten company ur service agent admitted this was appalling

  • Coops_71 Elenita (@Coops_71) reported from Thornliebank, Scotland

    @virginmedia is there a problem with email all of a sudden? It was working this morning and now when I try to send an email from Outlook or on my iPhone, I’m told my password is wrong and when I try to log onto webmail I’m told I have no password.

  • wolfofwhickham wolfofwhickham (@wolfofwhickham) reported from Glasgow, Scotland

    @virginmedia are you going to answer any of my complaints???? It's been weeks How can you keep getting my bill wrong ? Spoke to your agents many times .... Poor poor service ..... #poorservice #badservice #bad

  • lucken_fiddler Mhairi Phillipson 💙 (@lucken_fiddler) reported from Glasgow, Scotland

    @virginmedia I have had no broadband in G75 8 area of East Kilbride since 10.30pm on 3/11. We've had 4 rolling fix times which now says 14.15 today. tried your WhatsApp - told you are not taking anymore fault reports. Can you give honest fix time please?

  • wolfofwhickham wolfofwhickham (@wolfofwhickham) reported from Glasgow, Scotland

    @virginmedia Weeks ago and everyone nothing shows on the tracking.... its a basic issue that needs resolving can u assist direct ? Need to have some good service from you as today this will be putting people off and I'm certainly not recommending you as it stands

  • keybo7 Kieran Reynolds (@keybo7) reported from Clydebank, Scotland

    @virginmedia How did folk manage to buy these when site down?

  • TheGodofPod TheGodofPod (Movie Daft) (@TheGodofPod) reported from Clydebank, Scotland

    @toptenpods @skytv I to have fell victim to this, but via Virgin Media, who it took fully 2 days to cancel with. Horrible experience for Mrs B.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • t1mh4rris Tim Harris (@t1mh4rris) reported

    @virginmedia I would advice ANYONE to STAY AWAY from VIRGIN MEDIA! Their customer service is the WORST customer service I have EVER experienced!

  • rank1 dawns (@rank1) reported

    @virginmedia No ongoing issues in my area yet my net has gone down upwards of 5 times in 6 hours at random intervals!

  • t1mh4rris Tim Harris (@t1mh4rris) reported

    @virginmedia Even though it’s because YOUR 20 plus year old TiVo box with scart will NOT go in to ANY of todays tv? Well! I will be complaining and going straight to the top! Yet again! This is DISGUSTING customer service from Virgin Media!!!

  • CoxBeckyc Becky Cox (@CoxBeckyc) reported

    @virginmedia Just been told that not being able to use our TV box for 6 days until an engineer can come out doesn’t count as loss of service and therefore we won’t be compensated. Is that true?

  • rainbowlighta A (@rainbowlighta) reported

    @virginmedia What will you do to ensure my services will come back. I have now done everything in my power. I am disgusted at the service I have received

  • LDCogley Lewis Cogley (@LDCogley) reported

    @virginmedia Yeah no problem I’ll give them a call

  • myrax_h Humyra (@myrax_h) reported

    @virginmedia No it still hasn’t arrived yet. And I’m unable to track it!! It was meant to arrive by 31st Dec as it was next day delivery. Please could you help?! It should’ve been here by now

  • Danzzig Danzzig 🤙 (@Danzzig) reported

    @virginmedia Keep getting stuck in a huge loop regarding upgrading our hub 3.0 to a hub 4 or hub 5 as our 3.0 isn’t cutting it Wi-Fi range or speed wise - any help seriously appreciated

  • rank1 dawns (@rank1) reported

    @virginmedia Both wired and WiFi go down and the hub reboots itself. Only light showing is red power bar.

  • Hexcaliber Rob C (@Hexcaliber) reported

    @virginmedia I should add when doing a service check it says there are no problems, it only shows the above message after running a check on the hub.