Virgin Media

Virgin Media Outage Report in Erskine, Renfrewshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Erskine come from postal codes PA8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Erskine, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Erskine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Erskine, Renfrewshire, Scotland 03/18/2025 08:20

March 18: Problems at Virgin Media

Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Erskine, Renfrewshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Johnstone, Paisley, Dumbarton, Helensburgh, Erskine, Alexandria, Clydebank, Renfrew and East Kilbride.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Erskine, Scotland

Latest outage, problems and issue reports in Erskine and nearby locations:

  • maverickMMI maverick (@maverickMMI) reported from Glasgow, Scotland

    @virginmedia Yeah, spoke to them briefly. Waited 75 MINUTES. Your rep admitted the fault. Said he was outing me on ‘silent hold’ for 2 minutes then 20 MINUTES later the line went dead. Absolute joke. Shambles of a customer service. Apparently that is quite common.

  • jamboross Ross R MacLean (@jamboross) reported from East Kilbride, Scotland

    Remember when @SkyUK and @virginmedia used to give a flying **** about their customers? I have both and I'm trying to give one up, but it may be both the way things are going!!!!

  • AndyRitchie12 Andy 'Ginge' Ritchie (@AndyRitchie12) reported from Glasgow, Scotland

    @virginmedia good morning, we've had numerous phone calls over the past few days from a call centre claiming to be you guys.. Saying that there is an issue with our router and asking us to tell them what lights are on etc? Is this a scam as I feel uncomfortable giving that info.

  • EraicLyrios Éraic Lyrios (@EraicLyrios) reported from Glasgow, Scotland

    @virginmedia you told me a router would be delivered on Saturday. Yodel says they couldn’t access the building, even though we were all in. You told me it would arrive today, yodel just rebooked it for tomorrow. I have been your customer for 3 days and I already want to l LEAVE

  • KnickyEganByrne ✨Charlene✨ (@KnickyEganByrne) reported from Glasgow, Scotland

    @virginmedia There was no resolution made! That’s part (a very small part) of the problem! And after being called a Liar by said manager I certainly will not be “clicking here” I shall be taking it further!

  • maverickMMI maverick (@maverickMMI) reported from Glasgow, Scotland

    @virginmedia customer service is embarrassingly bad. Miss sold then hung up on after being on hold for 75 minutes Sign up with this company at your peril

  • magnusjoss Max/Magnus Joss (@magnusjoss) reported from Glasgow, Scotland

    @virginmedia It's not an area issue; you prematurely closed my account on the wrong date as I'm moving house and the team members handling the cancellation put the wrong date in. I phoned customer service yesterday morning and was able to be reconnected, it's fixed now.

  • ASmile34051578 A Smile (@ASmile34051578) reported from Glasgow, Scotland

    @virginmedia ...and after the 90 minutes you decide to hang up WHY????

  • naomi_G_brown Naomi_G_Brown (@naomi_G_brown) reported from Glasgow, Scotland

    @virginmedia hi there just wondering what's up with the Broadband in the G3 area? It has been abysmal all week, today alone it has already gone down at least 5 times... Tried calling, gave up due to on hold fatigue 💤

  • darrenmiller75 Darren 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@darrenmiller75) reported from Bishopbriggs, Scotland

    @virginmedia just been on/off hold with 2 call handlers to get cut off after 1hr 40 mins regarding upgrading with black Friday personalised email I received. Absolutely disgraceful customer service.

  • alexmarr98 Alex Marr (@alexmarr98) reported from Glasgow, Scotland

    Anyone else having issues with Virgin Media at the minute?

  • supaellie1 Ellenor (@supaellie1) reported from Glasgow, Scotland

    @virginmedia this has got to be THE WORST service in the whole world. Been a virgin customer for years and years then when you bill goes up and you phone you get a good deal... promised a deal. Sitting all day waiting for instalment to phone to be told it was rejected!

  • johnnie_mc Seonaidh McIntyre🕷️🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@johnnie_mc) reported from Paisley, Scotland

    @virginmedia Technician not available till Tuesday, 7 days without broadband when working from home. Going to cancel.

  • LazyHermit 🌪 (@LazyHermit) reported from Clydebank, Scotland

    @virginmedia Been a Virgin customer for years. Cancelled Tv but have broadband and phone. Even my Freeview channels have been blocked on my boxes!! How churlish can a company get??😳 Freeview channels?! Show some compassion to your customers

  • ASmile34051578 A Smile (@ASmile34051578) reported from Glasgow, Scotland

    @virginmedia Can’t watch them @virginmedia as service not working and you have left me hanging on phone for over 90 minutes.

  • ASmile34051578 A Smile (@ASmile34051578) reported from Glasgow, Scotland

    @virginmedia No service for 2 days and been awaiting assistance on phone for over an hour. Do I wait forever or cancel my direct debit now?

  • KnickyEganByrne ✨Charlene✨ (@KnickyEganByrne) reported from Glasgow, Scotland

    Absolute joke of a company @virginmedia call the “Customer Services” for help but staff are rude, and obnoxious & apparently need retrained if the Manager is anything to go by as the staff have been giving out the incorrect information, which i just need to accept! #pathetic

  • ASmile34051578 A Smile (@ASmile34051578) reported from Glasgow, Scotland

    @virginmedia Still having issues Too mentally exhausted and disgusted to waste more time on another pointless phone call. Sought advice elsewhere and diagnosed a new set top box required. A reputable company unlike you would have delivered this and compensated me. You just don’t care do you?

  • jamboross Ross R MacLean (@jamboross) reported from East Kilbride, Scotland

    @virginmedia Really pissed off with you today, my contract ends on the 22nd of December and whilst I've never had TV with you, you refused to give me the deal. Well done, YOU LOST, I AM LEAVING YOU NOW FOR GOOD.

  • steebee35 Steebee (@steebee35) reported from Glasgow, Scotland

    @virginmedia Internet down in the g20 area of Glasgow, may be connected to damaged power cable that caused power cut at the same time as the outage #virginmediadown #virginmediasupport

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • gogs42 GEORGE (@gogs42) reported

    @virginmedia Okay thanks but that’s the community forum. I didn’t even know about that why wasn’t an email sent to customer or an update via the app. How many customers are registered with the community? Seems wrong that not all methods of comms are used, they should be. I have a TiVo and v6

  • 0kcjc CJ (@0kcjc) reported

    @virginmedia are the servers down or is there a problem with my router?

  • Spoons382 Michael (@Spoons382) reported

    So @virginmedia can send emails demanding the return of their router when you leave but make it so hard to arrange for their people to collect said kit. To that point their person ignored my messages for 2 days until it was convenient for him to reply. Poor service start to end

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @_MMaritima @virginmedia Wired speed test would be to isolate between a wireless problem or the connection in. Router might be shielded which would kill signal. Make sure other electronics aren't too close. I can ruin my wireless if I put router on top of my TiVo box

  • 3ddieValentine Edward Valentine (@3ddieValentine) reported

    @virginmedia awful product. Recently switched to broadband service and I regret it significantly. The router is cheaply made and now we are unable to get (even slow) connections in parts of our house. sky previously faced no issues we just wanted faster broadband.

  • alisonb2411 Alison B (@alisonb2411) reported

    @virginmedia Its very strange as our box in my bedroom allows me to watch the livingroom whereas the livingroom doesn’t let me watch the bedroom. How can I check if there any service issues in our area??

  • ianh____ Ian Heward (@ianh____) reported

    @lufcsmithy1984 @virginmedia Same here, been down since about 5, disgraceful company

  • patelneiln nnp (@patelneiln) reported

    @virginmedia GU15 3UW house experiencing total broadband outage , please get a call raised for investigation and fix

  • droneski Droneski (@droneski) reported

    @virginmedia And another evening of no internet. Think it's about time virgin lowered my internet bill as I can never use it. Roll on end of contract as I be gone.

  • EmilyWalsh_ Emily Walsh (@EmilyWalsh_) reported

    @virginmedia They told us the hole lot ! Check the wires turn is off and on , they said there was a issue with the box and would need to get an engineer to take a look advise for appointment but was a month away and stupid I’m sure you have a record of our time wasted