Virgin Media Outage Report in Erskine, Renfrewshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Erskine, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Erskine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Erskine, Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Clydebank, Paisley, Johnstone, Dumbarton, East Kilbride, Erskine, Alexandria and Barrhead.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Erskine, Scotland
Latest outage, problems and issue reports in Erskine and nearby locations:
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lesley (@ycruiselesley) reported from Newton Mearns, Scotland
@virginmedia This is a premium no will cost more than monthly saving, looking onto this it would appear lots of customers have same issue, I was totally mislead by your staff as told them I wanted same channels would rather take this forward with a written complaint please advise how
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lesley (@ycruiselesley) reported from Newton Mearns, Scotland
@virginmedia Not an acceptable service answers really are just to make you go away, which sadly I will now be from from virgin media
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Colin Burrows (@TheBuzzard1319) reported from Glasgow, Scotland
@virginmedia It was ur customer service staff that caused the problem in the first place I’m certainly not goin to be contacting virgin when they should be contacting me, I’ve lost a day off work due to the incompetence of the customer service staff
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lesley (@ycruiselesley) reported from Newton Mearns, Scotland
@virginmedia Sorry but this number is useless I think it automated not a person! Have no intention of sorting out my problem unless I phone a premium no. Will now be changing provider, 30 years plus with virgin/ntl had enough
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Eilish (@eilishmcaleer7) reported from Clydebank, Scotland
@virginmedia no longer a virgin media customer, still waiting on my cheque of the amount I’m owed being posted to my new home address
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lesley (@ycruiselesley) reported from Newton Mearns, Scotland
@virginmedia Sorry they never bothered to get back to me yesterday last message at 15.59 to say looking at account then nothing!
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Karen hughes (@Keh3112) reported from Milngavie, Scotland
@virginmedia every night our service drops out saying invalid internet connections . I’ve had a new router, there’s no flashing lights just no connection! Can watch tv but not catch up /on demand. Has went on for months! Fed up phoning 🙄
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Paolo (@paolodi67) reported from Cambuslang, Scotland
Everyone should cancel their direct debits for @virginmedia until they start answering their calls and allowing people to downgrade their packages. We’ll soon hear from them then. Please RT #virginmedia
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Stewart Priest 🌈 🏒 (@itsjuststewart) reported from Clydebank, Scotland
@virginmedia Thanks ML. My issue is with the misleading info in your initial comms to me. It does not reflect what @TurgenSec says is in the database. I don’t particularly care what you say to the ICO. Your first duty as the data controller is to me, the subject of the data.
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Yvonne Devlin (@YvonneDevlin2) reported from Glasgow, Scotland
@virginmedia my WiFi is on and off can you confirm if there is a network problem on my area Glasgow G20
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Maniche (@McManiche) reported from Glasgow, Scotland
@virginmedia I am having a nightmare trying to speak to someone in your team. What a disaster your customer service is. Coming to you soon @SkyHelpTeam. Help!
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Margot McCuaig (@MargotMcCuaig) reported from Glasgow, Scotland
@mikeybhoy11 @virginmedia Long may that continue. Checked their site and there’s an issue in Glasgow. Was intermittent all day and now gone completely 😭
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Yvonne Devlin (@YvonneDevlin2) reported from Glasgow, Scotland
@virginmedia Well yes it have did the test on my virgin media app why can’t virgin media put a notice or send a notice on this app to tell us network problems in certain areas and also this twitter page why cant it be updated with area out of service terrible 😡
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Nacho Man 🇬🇧🏐 (@nachoman18721) reported from Glasgow, Scotland
My current Virgin Media package: £100. To renew my contract package £120. If I was a new customer £80 WHAT A JOKE. @virginmedia
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James Meaney (@Jamzi) reported from Glasgow, Scotland
@virginmedia Hi there. Since signing up for virgin media I have had very poor WiFi service. Connection dropping a lot. A resolution for this is using the super hub 3 in modem mode and connecting another router, but I’m having a lot of issues doing this
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amanda brown (@ab533) reported from Milngavie, Scotland
@virginmedia I notice you have ignored me I want to complain as not only have I had crap service I have also had an e mail I am being billed for Netflix! I don’t have an account Never have You are scamming me. I can’t wait to cancel my service after 15 yrs Coz you are incompetent
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Yvonne Devlin (@YvonneDevlin2) reported from Glasgow, Scotland
@virginmedia My Internet connection has been buffering since last week it came back on this morning then just 10 minutes ago went back off I turned the router on and off and it seems fine but it is really annoying so I would like to know if they are problems in my area 28
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Kimo (@flyingscotjim) reported from Newton Mearns, Scotland
@virginmedia @ycruiselesley It seems there is cynical removal of channels and an increase in monthly costs at the same time. This coupled with the exorbitant costs of the helpline add up to very poor value for money
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James Meaney (@Jamzi) reported from Glasgow, Scotland
@virginmedia Rebooting and factory resetting doesn’t help, unfortunately. I switch the hub to modem mode, the light goes purple like it should, connect the other router but this then shows no internet
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Stephen (@EstebanRum) reported from Dumbarton, Scotland
@virginmedia absolutely shocking service and 0 for customer care😡#poorattitude #rude time to try @SkyUK I guess.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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chrioco (@Chrioco) reported
@virginmedia still no help? What is the point.
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Joe Stephens (@MrFlefner) reported
@virginmedia not impressed to find my 86 year old mother who lives alone has had her phone disconnected due to some vague switch to fibre. Spent an hour on my mobile this a.m. trying to sort. Have been told it will take up to 72 hours. Totally unacceptable for vulnerable customer
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Trevor (@TRSafcw) reported
So after hours of issues the other day, @virginmedia internet is down again.
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Raihan Ashraf (@TheRaihanAshraf) reported
@virginmedia fix your wifi
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UKPolitics72 (@partypolitics19) reported
@virginmedia 45 minutes on the line trying to buy a package from you. Right at the end after being handed over 3 times….you hang up. Frankly **** you!
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Sally Mcgrath (@SallyMc35043616) reported
@virginmedia unacceptable, being told 4 hours to wait to speak to a manager & a week without being able to use the tele and awful customer service when trying to resolve it.
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Raihan Ashraf (@TheRaihanAshraf) reported
@virginmedia fix ur wifi
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Keith Truman (@KeithTruman) reported
For gods sake VM. Your broadband reliability this past week has been an absokute joke. Ive had enough. Its down again! Time to move to BT fibre @virginmedia
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fatboyharrison (@fatboyharrison) reported
@richardbranson please give #virgingalactic and #hyperloop up and come back down to earth and kick some *** at #virginmedia!! it’s 2023 how come you can’t fix fibre optic broadband? is 5days no service acceptable at £62 a month? F010607599
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joanne stephens (@jostevo69) reported
@virginmedia your customer service is not acceptable.. cutting off a phone line of my 86 year old mum and can’t reconnect for 72 hours !! Needs to be priority !!