Virgin Media Outage Report in Erskine, Renfrewshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Erskine, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Erskine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Erskine, Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Johnstone, Paisley, Dumbarton, Erskine and Renfrew.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Erskine, Scotland
Latest outage, problems and issue reports in Erskine and nearby locations:
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Marc Crothall
(@MCrothall) reported
from
Milngavie, Scotland
@virginmedia Not a 100% as signal dropped out a few times during the day mid meeting /lesson- better today & hopefully it will hold up in days weeks ahead as it looks like we are in for a longer haul with #homeschooling #workingfromhome
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Lesley Byrne
(@lesleyjb4) reported
from
Kirkintilloch, Scotland
@virginmedia I have been trying to contact your customer services for 2 days now to cancel my contract. Could you advise the best way to do this as I don’t have hours on end to spare on hold to then be cut off. Thanks.
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Paul Craig
(@paulyboy1888) reported
from
Glasgow, Scotland
@Maca34938981 @virginmedia Mine has been fine all day, it’s broke into area codes not postcodes, your area must be down, I’m ok in penilee
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Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
@virginmedia Great help. After 3 days of texting with people for help I’ve been told to phone up to resolve. Your departments are a mess & the times I have to wait for YOU to fix YOUR mistakes are a joke.
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Rory O'Connor
(@suicideresearch) reported
from
Milngavie, Scotland
@virginmedia I have been trying for a week to speak to a person on your helpline. Every time you keep referring me to the website and then cut me off. Restart, check cables doesn’t fix fault. My TiVo is not working, how can I speak to a person?
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Paul Craig
(@paulyboy1888) reported
from
Glasgow, Scotland
@Maca34938981 @virginmedia Definitely, when mine is down my catch-up on my tv box and everything is down, is crazy how much we rely on broadband now, no Netflix nothing
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Gareth King
(@evilgareth) reported
from
Glasgow, Scotland
@virginmedia That's the issue. The status bit on the site doesn't get updates...
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Gareth King
(@evilgareth) reported
from
Glasgow, Scotland
@virginmedia The fix time has twice slipped.. it's "not ideal" that we are trying to work offline as a teacher & Citizens Advice Bureau manager (in addition to offline homeschooling now too) #virginmediadown #homeschooling
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RoìsaìnMcAteer
(@RoisainMcAteer) reported
from
Glasgow, Scotland
@virginmedia Been a customer since NTL days.. it’s ridiculous
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Cakes By Kinane
(@CakesByKinane) reported
from
Glasgow, Scotland
@virginmedia No, no known issues!
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Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
Complaint raised with @virginmedia on the 17th of December when my bill was produced (for more than double what it should be) and still haven’t heard anything yet they managed to take the incorrect payment. Shocking service.
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Gareth King
(@evilgareth) reported
from
Glasgow, Scotland
Hey @virginmedia any clues when our broadband will be back? Slipped fix time twice & the other services (phone, TV) work... Unlike myself, partner & kids who can't as we've been offline all day now
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Julie M 😇😹😷🌈
(@jools2009) reported
from
Glasgow, Scotland
@virginmedia I’m through to someone now. But we’re definitely cancelling. The service on this matter has been severely lacking since set up in September and to be frank we can get him a better package with Sky.
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ryan
(@ryang23_) reported
from
Glasgow, Scotland
@virginmedia any updates on the internet being down g51
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Cakes By Kinane
(@CakesByKinane) reported
from
Glasgow, Scotland
@virginmedia Signal keeps dropping and poor range.
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Julie M 😇😹😷🌈
(@jools2009) reported
from
Glasgow, Scotland
@virginmedia Yes there was a refund put through on Monday to clear it as it was your error charging him for full price when he had a deal! It shouldn’t take 4 days to push a button. I’m going to make another complaint. The upset your company has caused it ridiculous.
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ryan
(@ryang23_) reported
from
Glasgow, Scotland
@virginmedia why’s the Internet down?
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Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
@virginmedia Not sure. Spoke to an advisor but have very little faith that the issue is resolved. No confirmation in regards to the compliant and no apology offered. Asked to speak to a manager and was told this wasn’t possible.
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Julie M 😇😹😷🌈
(@jools2009) reported
from
Glasgow, Scotland
@virginmedia He has been cut off because of an outstanding payment which he does not owe and should have been removed. I’ve had to phone so many times and it hasn’t been fixed. I was told there would be no more issues now he’s been cut off!!!
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Gillian Cruden Kelly
(@gilkes1975) reported
from
Bishopbriggs, Scotland
@virginmedia can you help me I am constantly getting an error message ‘ops something went wrong’ when trying to view recorded programmes?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anna flynn
(@Annafly71686058) reported
@virginmedia hi i cant message u privately for some reason, i joined with an 18 month cobtract no con fee and 3 months free yet was charged month 2 n 3 complained about hardship and asked for my food money back n was blanked both times i had one issue with a service provider
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Kelly 💙
(@DiabeticQueen1) reported
@virginmedia Oh no, you're still providing a service through a new sim, new number. Unfortunately my relatives business doesn't run on companies and contacts knowing he has a complete new number. Someone had requested a pac number, not him. Poor customer service from Virgin
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Planetside2sucks
(@planetside2suck) reported
@virginmedia Your rubbish internet is down again for all of WD19 postcode. Second time in a week. Bloody sort it out, such awful third world service.
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WRESTLING
(@jawaid_mr) reported
@virginmedia can rebooting help my wi-fi upstairs Will I get a signal and also will that security weakness disappear as well if you respond to me tomorrow morning
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Greg hook
(@gregarus) reported
@virginmedia You have disconnected me and now on my acct it says “you’re not with Virgin media anymore” sink can’t see my complaint Is this normal?
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Samuel Smith
(@SinSmithie) reported
@virginmedia is there a problem in the BN1 area?
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Ali C
(@ACuthill) reported
@virginmedia Where do I find the service status page?
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toto
(@evilstitch) reported
3rd month I’ve had a apology from @virginmedia over the same issue with a promise it’s been rectified, except this month comes with the lie “we were unable to contact you to discuss” (it may help if you tried...) I’ll believe it when I see it and I’m guessing that’ll be never
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Kathryn Sales
(@kathrynsales) reported
@virginmedia The internet we are getting on our phones, TV and devices is so poor that we need to find an alternative (going back to the old router for example would be a win but it’s now been deactivated). What do you suggest next?
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Shane Woodward
(@basicchipmunk) reported
@virginmedia @thesundaytimes @thetimes Just read your article about Virgin Media not giving refunds! My case is worse they agreed a contract with me back in Oct 2020 never actioned it. No over charged me 2 months on the go and still have not resolved issue or contracted me PM for evidence