Virgin Media outages and service status in Dumbarton, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Dumbarton, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jul 23, 4:44 PM GMT+1.
- Internet (69%)
- TV (19%)
- Wi-fi (13%)
The latest reports from users having issues in Dumbarton come from postal codes G82 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dumbarton, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dumbarton, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 24: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dumbarton, Scotland
The most recent Virgin Media outage reports came from the following cities: Clydebank, Erskine, Barrhead, Paisley, Dumbarton, Johnstone, Greenock, Alexandria, and Renfrew.
| City | Problem Type | Report Time |
|---|---|---|
 Clydebank
|
Internet | 23 hours ago |
|
Clydebank
|
Internet | 5 days ago |
|
Erskine
|
Internet | 7 days ago |
|
Clydebank
|
Internet | 7 days ago |
|
Barrhead
|
Internet | 8 days ago |
|
Paisley
|
Internet | 9 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dumbarton, Scotland
Latest outage, problems and issue reports in Dumbarton and nearby locations:
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Coco Brown (@cocobrown1973) reported from Dumbarton, Scotland@virginmedia Yeah I got it sorted however 1hr on a phone line at 30p per minute is not cheap taking a full hour to sort something that is simple is very poor customer service especially for loyal customers
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Stephen (@Websergeant) reported from Kilbarchan, Scotland@virginmedia is there a known problem in the PA10 area?
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Damien Speirs (@Damien1872) reported from Renfrew, Scotland@virginmedia Shows no faults and says everything is fine despite having to use 4g at the time to even run the test. There was an engineer out a couple of months back who done a factory reset but was only a temporary fix. Internet goes down several times a day whilst connected to hub.
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Pauline Cameron (@smiles333) reported from Erskine, Scotland@virginmedia what an absolute disgrace! I have been trying to get through fir weeks on phone. I’ve emailed, I’ve filled out complaint form and nothing! I want to cancel my account!!!I will tweet every day till someone contacts me!
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Susie (@Susie61180) reported from Greenock, Scotland@virginmedia Hi, yesterday we restarted our modem, ever since only half the devices in the house have wifi... half of them cant even find our network anymore, ranging from phones to smart TVs... can I please have some assistance as to why this has happened?
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Hilary Glen 💉 (@hipsytips) reported from Milngavie, Scotland@virginmedia I have been advised many things including the obvious ‘turn it off then on again’, ‘we’ll reset your boxes from here’, ‘unplug the Ethernet cable to your hive’, ‘there’s an issue in your area being worked on’ etc etc ad infinitum….
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Wilson (@wilsonfkp) reported from Renfrew, ScotlandBroadband is down, @virginmedia I guess this is affected by @ScottishPower blackout in PA4
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Met Halil (@LETSAVEIT_METTV) reported from Greenock, Scotland@virginmedia red button for football not working again
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mac / macca (@neilmacallister) reported from Alexandria, Scotland@virginmedia - As it is more than 24 hours since this issue was raised, and is still not resolved, all checks completed and no service I want to book a home visit by a technician asap. Thank you.
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Susie (@Susie61180) reported from Greenock, Scotland@virginmedia my daughter is doing her uni degree from home at the moment and she cant miss deadlines to hand in papers so it's quite an issue for us, any help would be greatly appreciated
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Craig Taylor (@Craigsheesh) reported from Alexandria, Scotland@virginmedia I have an outstanding complaint since 12/01 with a promise a supervisor would call within 72 hrs having heard nothing since 12/01 I phoned yesterday and was told a supervisor would call within 24hrs still no call appalling customer service. Where do escalate this to
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TheGodofPod (Movie Daft) (@TheGodofPod) reported from Clydebank, Scotland@toptenpods @skytv I to have fell victim to this, but via Virgin Media, who it took fully 2 days to cancel with. Horrible experience for Mrs B.
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Elenita (@Coops_71) reported from Thornliebank, Scotland@virginmedia I sent an email at 10.51 this morning which was delivered without any issues.
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Alistair Macqueen (@bigverne2000) reported from Milngavie, Scotland@virginmedia Hi, eventually after over an hour of holding(for the third time) got though to someone who asked me to go through everything again for a third time. After 20 minutes of language difficulties got them to agree to send an engineer to my house in Wednesday to try and sort issues
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AmandaM2282 (@AmandaM2282) reported from Alexandria, Scotland@virginmedia Long story short I was told information that was not correct claimed my money back after being advised to do so the money then has been added back on to my next bill and after endless chats emails complaint forms promises of a call back I’m still waiting to get this resolved
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James Johnstone (@jayceejay55) reported from Dumbarton, Scotland@virginmedia is it possible to get customer support, or am I expected to continue paying for a non service?
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Ellie (@EllieTheHughes) reported from Renfrew, Scotland@virginmedia Hi, we have tickets to a Summer Jam gig tonight but can’t upload covid results to the NHS app, please help!
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Graham Cook (@GrahamCookRSVPD) reported from Paisley, Scotland@vmbusiness how do you escalate a complaint in virgin?Neither my order manager nor customer reps can seem to arrange a simple number forward so my business phone lines connect. Neither can they get my broadband working 7 days after the original installation daye
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Pauline Cameron (@smiles333) reported from Erskine, Scotland@virginmedia My bill has shot up and I want to cancel my contract!! I’ve been trying to do that for 5 weeks!!!!
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Ped (@ped1969) reported from Bishopton, Scotland@michaelt1967 @virginmedia We gave up, constant hassle with poor virgin wifi... fitted Nest wifi and turned our virgin Hub to Modem mode. Everything is brilliant now.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lucian Caracy (@Lucian_Caracy) reported@DeviateDefiant @virginmedia @MoneySupermkt Im having this issue right now, although its at £77 I believe, they keep hanging up/cutting me off, dont call when they say they will and keep billing me and cutting me off, I cant get through to anyone who makes sense.
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K (@Kieranbcfc2) reported@christyboy87 @Rugby_Scoop @virginmedia All I’ve seen on here is people thinking we’re blaming the ref. Like no we know we’re shite, but the ref also was. Wasn’t the reason we lost but we can still say he was bad.
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Matthew Illingworth (@MJIllingworth) reportedWhat compensation am I entitled to as every other day there is an outage in my area. I require constant connection to WiFi and this just isn't providing that service. It's too inconsistent and I'm looking to end my contract because of tgue @virginmedia
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Joe Mama (@rafrafUk) reportedWow. I thought @virginmedia was bad but @skytv makes them look gooooood!
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BlueTickBob❌ (@mcrobgi) reported@virginmedia thanks for wasting more of my time. You don’t answer the phones, your chat bot repeats itself, you promise to call me at an agreed time & don’t bother ringing me !! Great customer service!!
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Phil Rogers (@PhilRogers57) reported@trapdoor456 @virginmedia Been with YF from when it was BRSK , no problems re service & if there is maintenance planned you get plenty of notice,Virgin have got too big for their boots,always putting up prices for a Sketchy service,I was with V for over 15 years went to them re pricing not interested
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James Durrant (@je_durrant) reportedI’ve had it with @virginmedia No service since 10 Jul and it won’t be fixed until 17 Aug. They can’t give me a 5G modem despite being joined with O2 and say I should be happy with the £10 p/d Ofcom comp; that doesn’t help me do work. £800 to cancel my contract, it’s a racket
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John deakins (@Deaks_uk) reported@virginmedia I am trying to get hold of someone to help but I can’t get any support
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🇬🇧🏴Big Bad Wolf🏴🇬🇧 (@BigBadWolf137) reported@trapdoor456 @virginmedia I tried, after 3 months of bullshit, it was brought into my house behind my fryer as this was and i quote ' the only place it can go' They may have sorted themselves out by now but I have heard mixed reviews so make sure to have the option to cancel
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Alexander Dumas 🏴 (@Alexand68647317) reported@DeviateDefiant @virginmedia @MoneySupermkt I had a very similar experience with them. They are only interested in new customers and not retaining the ones they already have. I left, pay a fraction of what I used to, and will never do business with them again. Great business model for going bust.