Virgin Media

Virgin Media Outage Report in Dumbarton, West Dunbartonshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Dumbarton come from postal codes G82.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dumbarton, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dumbarton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dumbarton, West Dunbartonshire, Scotland 03/25/2025 19:20

March 25: Problems at Virgin Media

Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dumbarton, West Dunbartonshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Paisley, Greenock, Johnstone, Dumbarton, Helensburgh, Erskine, Alexandria, Clydebank and Renfrew.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dumbarton, Scotland

Latest outage, problems and issue reports in Dumbarton and nearby locations:

  • hpowelldavies Henry P⌬well-Davies (@hpowelldavies) reported from Glasgow, Scotland

    Waiting on @YodelOnline to deliver our Virgin Media QuickStart kit, tried to DM them and had no response. Absolutely terrible service, can’t even speak to someone on the phone!

  • H0raceWimp Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland

    @O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.

  • JG1872_ James 🇬🇧 (@JG1872_) reported from Glasgow, Scotland

    @virginmedia my wifi has been down since 7 what’s this all about?

  • martinpenman Martin Penman (@martinpenman) reported from Glasgow, Scotland

    @virginmedia any ideas how I cancel an installation date? Have tried lots of phone numbers and been cut off each time. Can’t register online as I’m not a customer yet.

  • scottstafford87 Scott stafford (@scottstafford87) reported from Glasgow, Scotland

    @virginmedia 6 hrs later and still not working, absolute joke

  • Cummings4Senga Senga Cummings (@Cummings4Senga) reported from Paisley, Scotland

    Virgin media is there an issue with broadband in the PA2 area of Paisley?????

  • Cummings4Senga Senga Cummings (@Cummings4Senga) reported from Paisley, Scotland

    @virginmedia is there an issue with virgin media in the Paisley are PA2, no telephone no broadband 🤬🤬🤬🤬

  • cocobrown1973 Coco Brown (@cocobrown1973) reported from Dumbarton, Scotland

    @virginmedia Yeah I got it sorted however 1hr on a phone line at 30p per minute is not cheap taking a full hour to sort something that is simple is very poor customer service especially for loyal customers

  • mickfiftyfive Mike (@mickfiftyfive) reported from Dumbarton, Scotland

    @virginmedia So channel's 1-5 are back up but all other channel's are still showing error cod (v53), whats the issue @virginmedia ???

  • HotspurHurly61 HotspurHurly61 🤍💙⚽⚽❤️💛 (Sean Hurl; Legacy Fan) (@HotspurHurly61) reported from Paisley, Scotland

    No @virginmedia I don't want to ring back later when my TiVo box is not connecting and I have no service #AnswerThePhone at premium rate 0345 costs😡😡

  • SengaCummings4 Senga Cummings (@SengaCummings4) reported from Paisley, Scotland

    @virginmedia come on virgin media still no service at all in Paisley, Scotland 15:27 hours what’s going on ?

  • gturner1969 Graeme Turner 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇹 (@gturner1969) reported from Glasgow, Scotland

    @virginmedia No service in Glasgow G20 area??

  • 2009Ragdoll Ragdoll_2009💫🏁😽🦖 (@2009Ragdoll) reported from Glasgow, Scotland

    @virginmedia Seem to be having issues with Internet connection in G20 area of Glasgow. WFH so it's causing issues, any help welcome.

  • IqbalSBedi Iqbal Bedi (@IqbalSBedi) reported from Milngavie, Scotland

    @virginmedia outage in Bearsden since 1400 hrs today.

  • Bhoyalways11 Bhoyalways1 (@Bhoyalways11) reported from Milngavie, Scotland

    @virginmedia Delayed reply is great customer service by couple days, its fine now but issue was days ago with silence from virgin

  • FusionFabrics jackie fusion (@FusionFabrics) reported from Paisley, Scotland

    Come on @virginmedia no telly working, internet in and out. Three different error codes, support line stating All Busy Goodbye. What’s the story, answer appreciated soon please.

  • Bhoyalways11 Bhoyalways1 (@Bhoyalways11) reported from Glasgow, Scotland

    @virginmedia can sort the ******* wifi that you so overly charge for but some stupid reason I stick with you

  • saifulfazli Saiful Ramli (@saifulfazli) reported from Glasgow, Scotland

    @TalkTalk internet down again. More talk less action. @virginmedia please contact me ASAP.

  • maverickMMI maverick (@maverickMMI) reported from Glasgow, Scotland

    @virginmedia I got a new box replaced yesterday am by your engineer. It was saying there is a c1020 error. Your engineer said every new installation is being affected because of a registration outage but would be fixed last night. Same problem this morning. Any updates?

  • stargavnise gavin (@stargavnise) reported from Paisley, Scotland

    @virginmedia hi, just had terrible experience with your whatsapp support. Will you accept a DM?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ozzygiritli Ozzy Giritli (@ozzygiritli) reported

    @virginmedia Called yesterday to cancel, told would receive email confirming, day later no email. Called again and met with a rude rep who just ignored me. Unacceptable

  • 547290751C 547290751C (@547290751C) reported

    @virginmedia Moving home in a few days, want to order everything ahead of time. Will it affect the current owners virgin media service if I do that or will their connection only end once our router is plugged in?

  • TimMcElligott4 Tim McElligott (@TimMcElligott4) reported

    I have told @virginmedia online, by phone, by WhatsApp and by registered letter I wish to cancel. Today I've received a letter from them. "I see that no disconnection order has been placed on your account" They don't explain why. They had notice over 30 days ago!!!

  • petpet_78 Mircea Ionescu (@petpet_78) reported

    Who came with the idea to just scrap human interactions when it comes to support? Apparently @virginmedia thought that’s a good idea. You cannot get support because there is a loop of going to the support pages and being prompted to call. I’ve called 6 times and still nothing

  • Juliebburn Julie blackburn (@Juliebburn) reported

    @prinapatel83 @virginmedia Also CR5, no service 😡

  • DanielPryorr Daniel Pryor 😄 (@DanielPryorr) reported

    @virginmedia Complaint has been raised but haven’t had any updates for around a month!

  • KerryKe98646929 Kerry Kent (@KerryKe98646929) reported

    @virginmedia Our internet has been patchy just recently. This morning it cut out just as I was about to go on a work call. It isn’t the router. We are in W13 and need reliable WiFi.

  • Chablaoui16 Mohamed Chablaoui (@Chablaoui16) reported

    @virginmedia it's not the problem of prices that will go up, they changed my phone home number without my permission and in addition he does not want to give me the price that was agreed and now without my contract they want steal me

  • sando_87 Scott Sanderson (@sando_87) reported

    @virginmedia After 20.00 I will be. Will the person I talk to be able to rectify my issue or will this waste more of my time. I have spent a total of 11 hours on calls so far. Your advisors have admitted they were wrong but will not fix the issue

  • R0boCop1888 🍀MC 1888🍀 (@R0boCop1888) reported

    @virginmedia Nope been on hold trying to get thru to retention to give my 30 days notice, wasnt an issue signing up!!