Virgin Media outages and service status in Dumbarton, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Virgin Media generated 21 outage signals in the last 24 hours around Dumbarton, including 21 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 14, 11:42 AM GMT+1.
- TV (68%)
- Internet (21%)
- Wi-fi (7%)
- E-mail (4%)
The latest reports from users having issues in Dumbarton come from postal codes G82 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dumbarton, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dumbarton, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dumbarton, Scotland
The most recent Virgin Media outage reports came from the following cities: Alexandria, Erskine, Greenock, Johnstone, Dumbarton, Renfrew, Paisley, and Clydebank.
| City | Problem Type | Report Time |
|---|---|---|
 Renfrew
|
TV | 36 seconds ago |
|
Clydebank
|
TV | 37 seconds ago |
|
Johnstone
|
TV | 55 seconds ago |
|
Paisley
|
Internet | 2 minutes ago |
|
Alexandria
|
TV | 7 minutes ago |
|
Alexandria
|
Internet | 9 minutes ago |
Nearby cities with recent reports
5 recent signals
4 recent signals
3 recent signals
2 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dumbarton, Scotland
Latest outage, problems and issue reports in Dumbarton and nearby locations:
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Toxteth O'Grady (@allandm1284) reported from Clydebank, Scotland@virginmedia @AlanC_44 I had an issue. Reduced my package in april to £120, You are now charging £214 per month. Phoned up. "Sorry about that, someone will call back in 48hrs" That was 620 hours ago.
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HotspurHurly61 🤍⚽💙 (Sean Hurl; Legacy Fan) (@HotspurHurly61) reported from Paisley, ScotlandDear @virginmedia are you having issues with internet connectivity in PA1 1xx area?
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David (@DRoss215) reported from Paisley, Scotland@virginmedia Still waiting on Gareth to get in touch. @Ofcom can you please help? No service since the end of January 😡😡
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Damien Speirs (@Damien1872) reported from Renfrew, ScotlandBeen having issues with @virginmedia where the internet drops several times during the day. Only get told to do a reset/factory reset of the hub but the issue continues to persist. Not helpful when working from home.
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RSVP Design (@RSVPDesign) reported from Paisley, Scotland@vmbusiness is there a broadband business outage in PA1 area?
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Marc Crothall (@MCrothall) reported from Milngavie, Scotland@virginmedia Not a 100% as signal dropped out a few times during the day mid meeting /lesson- better today & hopefully it will hold up in days weeks ahead as it looks like we are in for a longer haul with #homeschooling #workingfromhome
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Hilary Glen 💉 (@hipsytips) reported from Milngavie, Scotland@virginmedia Well let’s see how we get on? Based on all my previous interactions it will take a while with no resolution but I’m ever the optimist
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Santiago Matalonga (@santimatalonga) reported from Paisley, ScotlandDear utilities providers (ex @virginmedia & @BritishGas), if you are offering support via chat, embrace that communication is asynchronous. Can't wait around d for you to pay attention, but i will answer eventually. @hp instant ink got this concept. Ask them!
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Senga Cummings (@Cummings4Senga) reported from Paisley, Scotland@virginmedia is there an issue with virgin media in the Paisley are PA2, no telephone no broadband 🤬🤬🤬🤬
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🏴 Gary ScottishEagle 🏴 (@garydg7) reported from Greenock, Scotland@virginmedia Not only that, when pointing out to your CS team that the account holder was a vulnerable person, my wife was advised "what do you want me to do with that?" By the operator. Shameful. Fix her issue and stop cutting her off for no reason!!
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Bhoyalways1 (@Bhoyalways11) reported from Milngavie, Scotland@virginmedia Delayed reply is great customer service by couple days, its fine now but issue was days ago with silence from virgin
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Dee McBee (@dee_mcbee) reported from Greenock, ScotlandInternet not working in pa14 area, website says there are no problems in my area @virginmedia
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Mark Thompson (@thompsonmark_) reported from Greenock, Scotland@virginmedia @DanRoPo I am also having this problem. 7 times since 8am this morning on my landline!!!!!
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🌪 (@LazyHermit) reported from Clydebank, Scotland@virginmedia Been a Virgin customer for years. Cancelled Tv but have broadband and phone. Even my Freeview channels have been blocked on my boxes!! How churlish can a company get??😳 Freeview channels?! Show some compassion to your customers
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OG Nasty (@thenewpenny) reported from Renfrew, Scotland@virginmedia pls advise how I cancel my TV & broadband contract. The website and helpline are not providing any support.
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Ped (@ped1969) reported from Bishopton, Scotland@michaelt1967 @virginmedia We gave up, constant hassle with poor virgin wifi... fitted Nest wifi and turned our virgin Hub to Modem mode. Everything is brilliant now.
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michael hutcheson (@mickhutcheson) reported from Bishopton, Scotland@mcneill_craig @virginmedia They don't make live chat easy to find for existing customers. If you are a new customer browsing packages it's there. But minute you log in to VM online the function vanishes into thin air
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Kevin Jackson (@kevinnjackson) reported from Thornliebank, Scotland@virginmedia is there an issue with Virgin Media broadband and phone connection in Glasgow? Neither are working for us and we can log a fault online
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Elenita (@Coops_71) reported from Thornliebank, Scotland@virginmedia is there a problem with email all of a sudden? It was working this morning and now when I try to send an email from Outlook or on my iPhone, I’m told my password is wrong and when I try to log onto webmail I’m told I have no password.
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Graham Cook (@GrahamCookRSVPD) reported from Paisley, Scotland@vmbusiness how do you escalate a complaint in virgin?Neither my order manager nor customer reps can seem to arrange a simple number forward so my business phone lines connect. Neither can they get my broadband working 7 days after the original installation daye
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob (@robdrfc4eva) reported@virginmedia what the hell Move home my bill quadruples over night. Old contract cancelled new one started with no consent from me. Call center handler whose english is so bad cant understand a word
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Mandie (@themandiespence) reported@virginmedia I'm having trouble signing into O2 priority. Please help
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woollyback (@woollyback22) reported@virginmedia @andlochrie1 Joke of a service
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Simon Kossoff (@Skossoff) reported@virginmedia do you have outage in w5 5BH
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Tommy 🔴 ⚪️ 🐻 ⚽️ (@TommyYorkshire) reported@O2 why has signal and service dropped so much since you joined up with @virginmedia?? Used to love O2 as customer service was great. Prices go up service gets less.
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Filius Scott (@RobinRaving) reported@virginmedia Nope! But have found out my new provider will be able to cancel my contract on my behalf so I don't have to go through the agony of trying to deal with your "customer service" team.
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mec337 (@mec337) reported@RyanBarby @O2 Rubbish Virgin Media are the worst - oh wait
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Dollynoocat (@dollynoocat) reported@status_is_down Yes. My Virgin Media service checker says intermittent signal in my area and to check back in 24 hours !!!! ML4 area
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Ashron Designs (@AshronDesigns) reported@virginmedia I have decided to cancel after nearly 20 years! Tried live chat and all they did was reduce the package to reduce the price.
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Jess (@jseviour14) reported@virginmedia I am a new customer and your services are not turning on!! Cannot get through to anyone to speak to, I am thinking of cancelling and going back to my old provider