Virgin Media Outage Report in Dumbarton, West Dunbartonshire, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dumbarton come from postal codes G82.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dumbarton, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dumbarton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Dumbarton, West Dunbartonshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Alexandria, Dumbarton, Paisley, Greenock, Helensburgh, Renfrew, Johnstone and Erskine.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Alexandria |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dumbarton, Scotland
Latest outage, problems and issue reports in Dumbarton and nearby locations:
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Kevin
(@Tumsh41) reported
from
Greenock, Scotland
@Aaroonio @virginmedia Not working this morning here.
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Jayne Rowe
(@minniemilto) reported
from
Renfrew, Scotland
@virginmedia is there problems with your service tonight. Parents tv stopped working. He phoned and you were to phone back but no return call.
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nina
(@nina95020657) reported
from
Alexandria, Scotland
@riddmj @virginmedia I’ve also tried making a complaint online and it won’t send that either so you can’t do anything online or on the phone so if you cut people of what you going to do then just apologise. Because it’s not fair if you do actually do that.
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VictoriaMcGx
(@VictoriaMcG_) reported
from
Glasgow, Scotland
@virginmedia sort your shit please 🙂
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🏳️🌈🏴🏴MamaSilverside
(@MamaSilverside) reported
from
Glasgow, Scotland
Oh yay. @virginmedia is down again. Just to make being on lockdown even more fun. 🙄
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Woody Charisma
(@WoodyCharisma) reported
from
Barrhead, Scotland
@virginmedia Hi just set up our TV as we switched but all channels won’t work. Tried web chat and phone since yesterday but can’t get anyone to help
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Gaff-Caped Crusader
(@sandy) reported
from
Glasgow, Scotland
@tyrantshelp @virginmedia Worst comes to worst I can use tethering for work in the morning but I like to keep this phone in another room to avoid distraction and tenement building walls don’t really let that work
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Nix
(@nixxli) reported
from
Paisley, Scotland
@virginmedia the internet keeps disconnecting and I’m trying to work from home and I can’t have this effecting my work. There was a problem in the area yesterday but it got fixed now it’s not working again 😡
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Lee Barros (Fotze)
(@BarrosLXXXIX) reported
from
Greenock, Scotland
@virginmedia Can I change my direct debit date, I have had no response from the text message service and calling up is pointless as they are closed. If not I'll just cancel my Direct Debit and pay you on my new chosen date.
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Rebecca Thompson
(@Rebecca_GMFC) reported
from
Greenock, Scotland
@virginmedia ridiculous service, constant no internet at home and affects more than one of us!!! Someone dm me and get this sorted, absolutely fed up
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Iain J.
(@IainBaileIain) reported
from
Milngavie, Scotland
@gillykim55 @virginmedia Think you need to do that by phone. I've not found a way of removing stuff before. They are happy enough to sell you more of their crap online. I'm thinking of ditching @virginmedia entirely. Apart from broadband I dont think I actually use anything else i get from them
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BrianThomson
(@bthomson1986) reported
from
Milngavie, Scotland
@virginmedia have been trying to speak to someone to change my package with no luck - text service won’t reply, online can’t be done and phone Center’s no option - help please
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Grant Fleming
(@grantfjunior) reported
from
Glasgow, Scotland
@richardbranson Soon as this is over yer virgin media is getting ripped out my ******* house Offered **** all help for customers , sorry you froze my bt and sky sports only to charge me more money and basically cut my devices off if I didn’t pay it Parasite bastards !!!!!
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MICK🇮🇪T🇮🇪
(@michaelt1967) reported
from
Glasgow, Scotland
@Tam_Selleck @virginmedia been up and down past 10 days
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Ruth Marshall
(@kandibabes) reported
from
Glasgow, Scotland
These idiots should pull their finger out and help people with online options. #fuckyourprofits @virginmedia
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Grant Fleming
(@grantfjunior) reported
from
Glasgow, Scotland
@Virgin_Victoria @virginmedia No thank you . Don’t need virgins idea of “help” . Be switching to sky first opportunity i get
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Karen hughes
(@Keh3112) reported
from
Milngavie, Scotland
@virginmedia every night our service drops out saying invalid internet connections . I’ve had a new router, there’s no flashing lights just no connection! Can watch tv but not catch up /on demand. Has went on for months! Fed up phoning 🙄
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Grant Fleming
(@grantfjunior) reported
from
Glasgow, Scotland
@virginmedia I’m glad you have plenty of time for social media posts! The service you provide is a shambles! You have zero communication as most of the call handlers can barely understand a word people say Worldwide pandemic and you charge me more with no way of contacting you, parasites
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Lee Walker
(@LAW1988) reported
from
Paisley, Scotland
@virginmedia WiFi is shit!!!
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sara
(@farafone) reported
from
Glasgow, Scotland
@virginmedia help !!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nfinity
(@NfinityBL) reported
Aaaaand #virginmedia goes down again as I’m about to load into ranked. You could not convince me the UK has a worse ISP if you tried.
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Faith Dawes
(@From_Faith) reported
Uh oh @virginmedia down again.
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Becky
(@beckycanfield) reported
from
Dalham, England
@virginmedia please sort out the broadband issues. Some of us work from home and have payroll to do. It’s going to be a late night if you eventually get it back on today 😭
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Sukhdeep Rehal 🇬🇧🇮🇳
(@sukhdeep_rehal) reported
@virginmedia It was working late morning, but has gone down again! #VirginMediaoutage
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ADAM GREEN
(@AdamPenWord) reported
@virginmedia Services are down again
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Richard Jay 🏴
(@The_Welsh_MJ) reported
@virginmedia Mine is still out though. It’s been out since 01:45am almost 13 consecutive hours - CF64 2RW and £80pm with no option to cancel or change prices because no one picks up the phone and the WhatsApp group is on the moon so it’s 2am when they answer me
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André
(@spot_ag) reported
@emmalunn @virginmedia Just gone down again, yea not good! Like a lot of people these days we rely on the broadband services to do the jobs we do. You get into a habit of just staying because it's easier to do but the point comes when you can no longer take that option. Time for a review for sure.
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D Payno
(@valon071) reported
@virginmedia been a terrible day if you needed the Internet and it's still down in Bedfordshire . . . But your site is down but you say its fixed . .
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Ade Knight
(@knight_ade) reported
@virginmedia This is a joke now, service isn't working. Your communication with your customers is lacking. We want to know what is happening.
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Thorsten S
(@TLS1979) reported
@virginmedia And it’s down again.