Virgin Media

Virgin Media Outage Report in Dumbarton, West Dunbartonshire, Scotland

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The latest reports from users having issues in Dumbarton come from postal codes G82.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dumbarton, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dumbarton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dumbarton, West Dunbartonshire, Scotland 03/29/2024 01:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Dumbarton, West Dunbartonshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Port Glasgow, Johnstone, Dumbarton, Greenock, Paisley, Erskine and Alexandria.

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City Problem Type Report Time
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomPort Glasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow TV
United KingdomGlasgow TV

Community Discussion

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Virgin Media Issues Reports Near Dumbarton, Scotland

Latest outage, problems and issue reports in Dumbarton and nearby locations:

  • neilmacallister mac / macca (@neilmacallister) reported from Alexandria, Scotland

    @virginmedia ... any update on the G83 9PP issues ? Into the 3rd day of no TV reception and broadband connection constantly lagging...

  • ElaineB50245734 Elaine Byrne (@ElaineB50245734) reported from Glasgow, Scotland

    @virginmedia I have a complaint and cannot find a email address for it

  • rmariet7 🎄Marie🎄 (@rmariet7) reported from Greenock, Scotland

    @DannyWoodwad Been there when my mum had Virgin media. If I continue having problems, I will be changing.

  • tofolo_1 David A (@tofolo_1) reported from Glasgow, Scotland

    @virginmedia Perhaps if you read my messages? 1st message said I don't have a land line. 0345 is 30p a minute on O2 PAYG (your merger partner) This is a sign of customer service to come. I will cancel before my connection date. Thanks for confirming my fears about virgin.

  • KrisyFaeGlesga Krisy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 (@KrisyFaeGlesga) reported from Glasgow, Scotland

    I ******* hate @virginmedia these clowns are worse than council workers!! Thank **** I cancelled

  • naveedasghar Naveed Asghar (@naveedasghar) reported from Glasgow, Scotland

    @virginmedia @stephenblack32 Shocking to say the outage fix could take up to 5th Jan in Glasgow. over a week with no internet during the festive period is unacceptable. I will be cancelling my virgin fibre today.

  • tofolo_1 David A (@tofolo_1) reported from Glasgow, Scotland

    @virginmedia how do I contact the help team? Recently joined and trying to setup billing / online account says to call you. But 0345 is 30p a minute. Can't find webchat, can't find text thing, don't have a live landline yet. I can access the dark web easier!

  • tofolo_1 David A (@tofolo_1) reported from Glasgow, Scotland

    @virginmedia Are you kidding? I am not paying 30p a minute to call you. The contact us page says webchat but no link? It also says some text service but no number? Are you also just making it impossible to get in touch. If this becomes any harder to set up billing I will cancel....

  • Lealea2009 Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported from Glasgow, Scotland

    @virginmedia broadband and TV down for 12 hours, having to tether to my mobile so that I can work from home today. 🙁

  • tonymccaffery Tony McCaffery (he/they) (@tonymccaffery) reported from Glasgow, Scotland

    Hey @virginmedia, can you help please? I’ve never plugged a landline phone to my router since becoming a customer. (I never needed one til now). So I just took the voip/landline adapter out the box and it’s broken. How do I get a new one so that I can plug in a landline? Thanks.

  • sandford_fiona Fiona Sandford (@sandford_fiona) reported from Glasgow, Scotland

    @virginmedia no broadband for hours now in G20 - can you help?

  • NorthernSaint72 Paul Wilcox (@NorthernSaint72) reported from Barrhead, Scotland

    @virginmedia your broadband service is woeful. Every single day for months it goes off. Stuck in a contract that does not provide the service we pay for. All we are told there is an issue in our area. You won’t have any customers here soon.

  • dtr1984 🏴󠁧󠁢󠁳󠁣󠁴󠁿David🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@dtr1984) reported from Glasgow, Scotland

    @virginmedia WiFi down? , app down?

  • lordofanywhere dios mio la creatura 🏳️‍🌈🇺🇦 (@lordofanywhere) reported from Glasgow, Scotland

    @virginmedia is a complete and utter joke in Glasgow. Apparently there is a fault and won’t be resolved until January 5th. On Twitter, they redirect us to the service status page, which is “experience some problems” and we can’t check service status. Compensation is in order.

  • Coops_71 Elenita (@Coops_71) reported from Thornliebank, Scotland

    Working from home is great fun when @virginmedia goes down and you’ve got a deadline.

  • LETSAVEIT_METTV Met Halil (@LETSAVEIT_METTV) reported from Greenock, Scotland

    @virginmedia red button for football not working again

  • claireWeb Claire Webster (@claireWeb) reported from Glasgow, Scotland

    @virginmedia is there an issue with G3 area of Glasgow? Service checker not working either?

  • Karencrafts Karen Sime 💙 #TeamNHS (@Karencrafts) reported from Glasgow, Scotland

    @MargMarvelous @virginmedia I know. Virgin is down in Glasgow but I still need a new hub as the reset button on mine is broken. I’ve been going in circles on the app and website for the best part of an hour. A simple email address would have resolved it in 5 minutes!

  • neilmacallister mac / macca (@neilmacallister) reported from Alexandria, Scotland

    @virginmedia Is there a problem with TV reception in the G83 Area (Alexandria) ? Completed all diagnostic checks on my TV and Tivo box and still no reception yet. Please reply... thanks

  • neilmacallister mac / macca (@neilmacallister) reported from Alexandria, Scotland

    @virginmedia - As it is more than 24 hours since this issue was raised, and is still not resolved, all checks completed and no service I want to book a home visit by a technician asap. Thank you.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveBrown70 Lord Vinoh Verde 🕵🏽‍♂️ (@SteveBrown70) reported

    @virginmedia Four occasions in calling. Wait 30 mins plus. Not good enough I’m afraid. I’m cancelling. I have resorted to sending a letter as you cannot support customers in the digital age for some reason.

  • lastivejoined David Healy (@lastivejoined) reported

    @virginmedia It would be of no use as I've tried several times already, I've unfortunately had a consistent poor experience whether I contact via what's app or telephone. I've had to log a new complaint online in the hope someone gets back to me.

  • maximeamoudruz Maxime Amoudruz (@maximeamoudruz) reported

    @virginmedia any update on the broadband fix for N17? Never experienced such an unreliable service in my life before.

  • LeanintoDesign John Grimshaw (@LeanintoDesign) reported

    @virginmedia Except you didn't, then cut us off. 🤷 I don't know what to say I've just looked and we've been with you for 14+ years and get mugged Vs someone who has never put a penny into the business getting treat like royalty. How does that work?

  • Knightmayors Alex Magowan (@Knightmayors) reported

    @virginmedia Hello, I tried yesterday but the advisor lied to me. I tried again today and got a reference number and when I tried to track it, no complaint is in there. I also spent a long time in a WhatsApp chat with someone who said they can see a complaint and said they cannot escalate it

  • ConorJohnston10 Conor Johnston (@ConorJohnston10) reported

    @virginmedia why is there maintenance going on for the past 3 days and knocking off my wifi for long times without any notice?? Working from home so this is a nightmare. Service shocking as usual

  • Knightmayors Alex Magowan (@Knightmayors) reported

    @virginmedia But I do not feel the agent properly understood my complaint and when I checked my track a complaint page again, the complaint still isn't there. The agent said to leave it 3 to 5 business days but that is far too long

  • grumpyoldprof Duncan Lewis (@grumpyoldprof) reported

    @virginmedia So, what do I need to do? I am on wifi at a hotel? It has worked fine all week on my MacBook and iPhone until just now. Thanks for your help.

  • aldo_the_kopite Dean Aldridge (@aldo_the_kopite) reported

    @virginmedia 1/2 - I have spoken with 10 of your members of staff today regarding a Virgin phone socket and wire which are loose from the wall in my new property, no-one will touch it because its Virgins, I am not a customer but someone at virgin should still help me find a solution ...

  • TimmyW1081 Tim weston (@TimmyW1081) reported

    @virginmedia Broadband is terrible it’s intermittent never been great