Virgin Media Outage Report in Dumbarton, West Dunbartonshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dumbarton, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dumbarton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dumbarton, West Dunbartonshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Alexandria, Glasgow, Erskine, Greenock, Johnstone, Dumbarton and Paisley.
| City | Problem Type | Report Time |
|---|---|---|
 Alexandria |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dumbarton, Scotland
Latest outage, problems and issue reports in Dumbarton and nearby locations:
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TPAS Scotland
(@TPASScotland) reported
from
Erskine, Scotland
@georgelang @virginmedia Nothing unusual there then. Service is unreliable
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Stephen
(@Websergeant) reported
from
Kilbarchan, Scotland
@virginmedia I’m having a real problem trying to swap a sim, the one you sent has been lost and the phone no longer receives calls or texts, I’m about mental trying to work this out online and on the automated phone system, can you help?
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
@virginmedia ok virgin I have had no service all day, I can't get through to you. I need broadband for work what are you doing about this, your customer service is a shambles so far.
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Fraz🍓🏴🇪🇺🎗
(@FraserWilson95) reported
from
Glasgow, Scotland
My @virginmedia internet service is now down for the third consecutive day in Glasgow and yet again I’m having to tether to my phone’s data to be able to work from home. This is woeful service when so many are working from home relying on their internet - get it sorted!!!
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Steven Rankin
(@stevenrankin) reported
from
Inchinnan, Scotland
Internet down AGAIN! Can't be over loaded with people at 1am in the morning! Virgin Media are an absolute scam. We pay a lot of money for fast internet and it's just consistently terrible.
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thecontrarian
(@Larousse1968) reported
from
Glasgow, Scotland
@virginmedia can you tell me how to contact customer services please
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Madeleine Black
(@madblack65) reported
from
Glasgow, Scotland
@Interestedpty @virginmedia Who should I change to that actually gives a good service? 🤔🤔
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dyln 🏴
(@justdyln) reported
from
Paisley, Scotland
My internet is actually garbage wtf @virginmedia
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
Despite @virginmedia increasing it's prices they continue to disrespect customers. We have had no broadband for 2 whole days, no response. I have been on the their website asking for help to enable me to work during a pandemic, nothing helpful. One the phone for 45 mins and????
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𝕮𝖍𝖊𝖗𝖞𝖑 𝕸𝖈𝖐𝖊𝖓𝖟𝖎𝖊
(@Cheryl_x) reported
from
Clydebank, Scotland
@virginmedia 30 minutes on hold and YOU HANG UP ON ME! What an absolute joke 😩
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
@virginmedia no broadband for the second day. No information or customer service. People have to work you know.
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
@virginmedia another day another virgin outage. It's getting really annoying.
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Grejurn 🏴🇪🇺 B L M
(@_Grejurn) reported
from
Glasgow, Scotland
@virginmedia looks like the midnight hour is upon us again. Two nights in a row the internet's gone down around midnight. This is getting tiresome.
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Stuart MacPherson
(@dirty_stu) reported
from
Paisley, Scotland
@virginmedia is there a problem with the internet in my area PA2, my internet connection has been cutting out all morning
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
It appears @virginmedia can't communicate with it's customers. Perhaps @Ofcom and @BBCWatchdog would like to investigate how their inability to provide customer service is affecting customers ability to work during a pandemic.
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Madeleine Black
(@madblack65) reported
from
Glasgow, Scotland
Unbelievablely poor customer service from @virginmedia Was waiting on phone for ages and spoke with me to be told my husband has to come home from work to deal with it!!! Day 2 no WiFi and I’m working from home and daughter finishing masters online 😤😤😤
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lisa buik
(@LBuik) reported
from
Glasgow, Scotland
@virginmedia how can I speak to someone I gave major issue with internet connection #maybetimetomove
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Yvonne McAnenay Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia area 28 no service how long until it’s up and running please
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Britteny Gibson (Cox)
(@BrittenyCox) reported
from
Glasgow, Scotland
@virginmedia It's now been over a month and still no resolution to the complaint I filled. We are being over charged yet again. Can someone please get in touch directly regarding this complaint please.
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Stephen M
(@StephenMulholl) reported
from
Paisley, Scotland
@virginmedia - need some help and information re: moving house and the links on your site seem to be broken. Can you help? Phone lines seem to suggest calling is not the best idea right now...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Viking
(@Viking12374292) reported
@dotdrama @virginmedia Problems in Edinburgh yet again. Any info?
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steve charlton
(@SteveCharlton) reported
@virginmedia No problems anywhere except when trying to set up this app on my phone. I'm running out of usernames and passwords to try and get in!
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FATHER OF GINETIX
(@BlackMayan) reported
I always say I've had it with @virginmedia and i will leave, 7 years down the line i am still with them, but the relationship is toxic, the broadband is so bad my God... One day i will have the courage and leave for good.
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Shear Design
(@ShearDesign2) reported
Due to a Virgin Media outrage, our Company Internet is current down. If you need to contact us, please call our Office on 029 29547000. We will update you as soon as we have any further news and apologies for any inconvenience caused
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Saoirse
(@Seearsha) reported
@virginmedia It’s saying there’s an intermittent signal issue in my area. Is this something that will be fixed your side? Have tried all the steps listed but no luck
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Steve Smallwood
(@SteveSmallwoo17) reported
@virginmedia any news on the outage in the Eastleigh area happening now that your website does not even acknowledge?
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Ben Green
(@BEN_GR33N) reported
@virginmedia So to be clear, you cost me 1/2 a days work to provide a worse service which I then need to report to you for a fix? and you consider this acceptable service?
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Nayara
(@nayaralondon) reported
@virginmedia I don’t have wi-fi since yesterday 6pm I’m in Southfields and the service didn’t back yet , what’s going on ?
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David Shirres
(@DavidShirres) reported
@virginmedia Why not? Surely it is reasonable for a customer to know the level of service provided. This is first time 10 days has been mentioned, prior to now I was told 5 days. BTW, Dont envy you having to defend this issue.
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Ian Nicolle
(@Nicollers1975) reported
@virginmedia Any update on this please? I still can't access the site. Have you tried recreating the issue? The lack of a technical resolution is pretty poor tbh