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Virgin Media outages and service status in Dumbarton, Scotland

Service-wide status: Virgin Media

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Dumbarton, including 1 direct report.
  • The most common problems reported in this area mention Internet and TV.
  • Latest local activity: Sep 22, 11:48 PM GMT+1.

Share of direct reports from this area over the past 30 days.

  • 78% Internet (78%)
  • 22% TV (22%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dumbarton, Scotland

Virgin Media signals over the past 24 hours, with local activity from Dumbarton, Scotland and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Dumbarton, Scotland and nearby areas
  • Service-wide baseline

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Dumbarton, Scotland

The most recent Virgin Media outage reports came from the following cities: Johnstone, Greenock, Barrhead, Helensburgh, Renfrew, Alexandria, Clydebank, and Paisley.

CityProblem TypeReport Time
Johnstone Internet 9 hours ago
Greenock Internet 1 day ago
Barrhead Internet 4 days ago
Helensburgh TV 6 days ago
Greenock TV 15 days ago
Johnstone Internet 15 days ago

Nearby cities with recent reports

Johnstone

1 signals in the past 7 days

9 hours ago
Greenock

1 signals in the past 7 days

1 day ago
Barrhead

1 signals in the past 7 days

4 days ago
Helensburgh

1 signals in the past 7 days

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Dumbarton, Scotland

Latest outage, problems and issue reports in Dumbarton and nearby locations:

  • Susie61180
    Susie (@Susie61180) reported from Greenock, Scotland

    @virginmedia Hi, yesterday we restarted our modem, ever since only half the devices in the house have wifi... half of them cant even find our network anymore, ranging from phones to smart TVs... can I please have some assistance as to why this has happened?

  • sengacummings2
    senga cummings (@sengacummings2) reported from Paisley, Scotland

    @virginmedia is this a joke ? Your telephone line to customer service automatically cuts you off , to reset my personal data with shuts me out every time 😡 is there actually anyone working for Virgin Media during pandemic?????

  • brigidms
    Brigid Smith (@brigidms) reported from Greenock, Scotland

    @virginmedia I have been waiting for over a week for a return call from customer service , obviously don’t want my business after 20 years . Looking for a new broadband provider any suggestions . One that actually works would be good 🤬

  • DRoss215
    David (@DRoss215) reported from Paisley, Scotland

    @virginmedia GT it would be easier if you could access a telephone and engage with a customer that needs assistance. I have now wasted another 20 mins of my time 😡😡 how do I get a resolution?

  • inchfad65
    BARRY R J GRANT (@inchfad65) reported from Clydebank, Scotland

    @ballinacup69 @virginmedia Been with them since the old ntl days .. got boxes in 3 rooms , just trying to cut it to what we use !!! Absolutely disgraceful that a grown woman comes off the phone in that state .. @virginmedia have serious customer issues .. it’s all about ££££ nothing else

  • GaryMiller87
    Gary Miller (@GaryMiller87) reported from Thornliebank, Scotland

    @virginmedia I have the complaint reference yeah, they initially responded then ignored all other comms thereafter. Should I DM the ref?

  • Websergeant
    Stephen (@Websergeant) reported from Kilbarchan, Scotland

    @virginmedia Seemed to settle down after a hour or so, seems to be okay tonight

  • Cummings4Senga
    Senga Cummings (@Cummings4Senga) reported from Paisley, Scotland

    @virginmedia Yes there s an issue been off since ten pm last night they’re hoping to have it fixed by 16:20 hours today 😞

  • robbo_1962
    Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland

    Since upgrading to @virginmedia M200 broadband the sound and vision in our tv keeps going out of sync. Does anyone know why and if there’s a solution? Thanks

  • walker17car
    David Walker (@walker17car) reported from Linwood, Scotland

    @BeckyEverson @SkyUK @virginmedia Been with them for 20 odd years from the old NTL days and never had a problem, their customer service on the other hand...

  • Lisa_Louise89
    Lisa Louise Geary (@Lisa_Louise89) reported from Clydebank, Scotland

    @virginmedia I have been trying for days to call 150 from my virgin home phone but can never get through I just get told all lines are busy and it hangs up. Is there a reason for this? Very strange that I don’t get the normal options.

  • EllieTheHughes
    Ellie (@EllieTheHughes) reported from Renfrew, Scotland

    @virginmedia @BarrasArtDesign @Carl_Cox We’ve got tickets for Glasgow but can’t log COVID results online so don’t think we’ll be allowed in 😩 Please help!

  • allandm1284
    Toxteth O'Grady (@allandm1284) reported from Clydebank, Scotland

    @virginmedia @AlanC_44 I had an issue. Reduced my package in april to £120, You are now charging £214 per month. Phoned up. "Sorry about that, someone will call back in 48hrs" That was 620 hours ago.

  • smiles333
    Pauline Cameron (@smiles333) reported from Erskine, Scotland

    @virginmedia what a disgrace! Trying to get hold of someone for 5 weeks!!! They keep ignoring all my messages! Going to cancel direct debit

  • neilmacallister
    mac / macca (@neilmacallister) reported from Alexandria, Scotland

    @virginmedia Is there a problem with TV reception in the G83 Area (Alexandria) ? Completed all diagnostic checks on my TV and Tivo box and still no reception yet. Please reply... thanks

  • mickfiftyfive
    Mike (@mickfiftyfive) reported from Dumbarton, Scotland

    @virginmedia So channel's 1-5 are back up but all other channel's are still showing error cod (v53), whats the issue @virginmedia ???

  • johnnie_mc
    Seonaidh McIntyre🕷️🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@johnnie_mc) reported from Paisley, Scotland

    @virginmedia Set up has failed of my new hub 3 router received today, I have checked all connections & tried to call but the call center is closed. Can you please help?

  • hipsytips
    Hilary Glen 💉 (@hipsytips) reported from Milngavie, Scotland

    @virginmedia Well let’s see how we get on? Based on all my previous interactions it will take a while with no resolution but I’m ever the optimist

  • smiles333
    Pauline Cameron (@smiles333) reported from Erskine, Scotland

    @MartinSLewis 🙏🙏 for all you do!! Any ideas on how to get hold of @virginmedia ? I’ve been trying for 5 weeks, to cancel. I’ve emailed, phoned, tweeted. Nada!! Should I just stop dd?

  • angie__murphy
    Angie Murphy (@angie__murphy) reported from Greenock, Scotland

    Has anyone got that Virgin Media 1 gig internet? If so, what's it like for stability, etc?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Magnoli23215778
    Magnolia’s Art (@Magnoli23215778) reported

    @virginmedia As I have an engineer coming out on average every 6wks for last 18months, am now wanting to leave them. Saying I’ve to pay £1300 to get out of my remaining 14months contract. Anyone else having issues? Incompetent lot!

  • campfiregin
    Campfire Gin (@campfiregin) reported

    @virginmedia help! we need to remove the automatic Home Screen as it’s confusing my mum who has Alzheimer’s, i can’t believe anyone thought it was a good idea

  • xhatne
    mmhmm (@xhatne) reported

    @Johnty14 @virginmedia Easy solution here, someone should invent a method to get the leaflet through the door, so it ends up in the house, but passers by can't see it so it isn't obvious that nobody is home.

  • Dharmi04
    dharmi04 (@Dharmi04) reported

    @virginmedia my broadband seems to be down, can you check and fix ?

  • J3_D1
    ☣ ѕєℓιиα куℓє ☣ (@J3_D1) reported

    Would you rather eat a bag of broken glass or deal with @virginmedia I can’t decide…

  • kellyokid
    Steve Kelly (@kellyokid) reported

    @MelJanie @virginmedia I was with Virgin for years but got treated like a piece of crap on their shoe with multiple issues so I’ve left! Customer service is non existent! They just don’t care!

  • stuuk11
    stuuk1🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@stuuk11) reported

    @LeilaniDowding @EE No idea Leilani. My elderly mother in law had issues last month with her virgin media line. It was down for 4 days, luckily she only lives around the corner.

  • Beastial_Maggot
    Robert Grace (@Beastial_Maggot) reported

    @virginmedia When trying to sign into virgin,once my email & password has been verified I am told to “return to the place were you started your journey “.So I go back to the virgin tv go home only to be told to sign in AGAIN ! And goes round and round……

  • ifoxy1977
    GunnerF77ox🦊 (@ifoxy1977) reported

    Hello I've had no internet for a week now I had a engineer come out on Wednesday the 26 and he said I need a new wire as the one outside was cut by workmen and another engineer came out on Thursday and I've heard nothing since help please @virginmedia

  • VirginMediaNews
    Virgin Media News (@VirginMediaNews) reported

    A man in his late teens is in a critical condition following a crash involving an e-scooter in Co Longford. The single-vehicle incident happened on Battery Road in Longford Town at around 10.40pm last night. He was taken to Regional Hospital Mullingar with serious injuries. A teenage girl is being treated for injuries believed to be non-life threatening. More on Virgin Media PLAY and #VMNews

Recent Virgin Media reports in Dumbarton, Scotland

Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.

  • Johnstone: Internet
  • Greenock: Internet
  • Barrhead: Internet
  • Helensburgh: TV
  • Greenock: TV
  • Johnstone: Internet

Virgin Media detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    Detection ended: (1 minutes)
  • Detected:
    Detection ended: (19 minutes)
  • Detected:
    Detection ended: (3 minutes)
  • Detected:
    Detection ended: (4 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.

What to do if Virgin Media is not working

For address-specific information and any available restoration estimate, use Virgin Media's official outage checker. Check Virgin Media outages with the provider

Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Virgin Media; report your own experience using the report button above.

View Virgin Media service-wide status and history

How to interpret these reports

Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works

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