Virgin Media

Virgin Media Outage Report in Dumbarton, West Dunbartonshire, Scotland

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The latest reports from users having issues in Dumbarton come from postal codes G82.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dumbarton, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dumbarton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dumbarton, West Dunbartonshire, Scotland 09/06/2025 21:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dumbarton, West Dunbartonshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Dumbarton, Erskine, Greenock, Clydebank, Alexandria, Johnstone, Paisley, Barrhead, Gourock, Renfrew and Helensburgh.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow TV
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dumbarton, Scotland

Latest outage, problems and issue reports in Dumbarton and nearby locations:

  • fatshez Chris (@fatshez) reported from Glasgow, Scotland

    @virginmedia Broadband. We're at 166 Buchanan Street. Office block in Glasgow City centre. Every business in the building that uses Virgin is affected. No broadband service.

  • weenixxx Nicola (@weenixxx) reported from Glasgow, Scotland

    @virginmedia You’ll have the recorded call. He hung up on me without resolution of notifying me

  • Jamzi James Meaney (@Jamzi) reported from Glasgow, Scotland

    @virginmedia Hi there. Since signing up for virgin media I have had very poor WiFi service. Connection dropping a lot. A resolution for this is using the super hub 3 in modem mode and connecting another router, but I’m having a lot of issues doing this

  • evilgareth Gareth King🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@evilgareth) reported from Glasgow, Scotland

    Day ³ of no @virginmedia service & 2 engineers turn up. Not convinced as they are baffled how we got a cable to our house (it seems "you guys dug up the garden" is a mind blowing response) & while agreeing that @SGNgas messed the wires it seems "f**k knows" is all they can offer

  • weenixxx Nicola (@weenixxx) reported from Glasgow, Scotland

    @virginmedia Still no further forward with this issue! Customer services just hung up on me!!! Terrible service from you!!!! @virginmedia Not recommended!!!

  • fatshez Chris (@fatshez) reported from Glasgow, Scotland

    @virginmedia @McGettiganIrene City centre and no service!

  • nachoman18721 Nacho Man 🇬🇧🏐 (@nachoman18721) reported from Glasgow, Scotland

    My current Virgin Media package: £100. To renew my contract package £120. If I was a new customer £80 WHAT A JOKE. @virginmedia

  • M1SSes0 Lauren (@M1SSes0) reported from Greenock, Scotland

    @virginmedia I’m doing it on my mobile via my mobile network

  • garrett_golf Scott Garrett (@garrett_golf) reported from Glasgow, Scotland

    Is there an issue with services just now @virginmedia 🤔

  • Tricky_1984 Richard brawley (@Tricky_1984) reported from Barrhead, Scotland

    @virginmedia have you done an update to the superhub3 as my WiFi signal has gotten terrible I need to reboot my firestick every night as it drops off and so dose my phone and laptop

  • jardinec Giarc (@jardinec) reported from Glasgow, Scotland

    @danfrydman @getbootstrap @Cloudflare @vmbusiness Also on VMB here. I find their DNS incredibly slow to pick up changes too. Swapped now. 👍🏻

  • Jamzi James Meaney (@Jamzi) reported from Glasgow, Scotland

    @virginmedia Rebooting and factory resetting doesn’t help, unfortunately. I switch the hub to modem mode, the light goes purple like it should, connect the other router but this then shows no internet

  • robmurray11 Rob Murray (@robmurray11) reported from Paisley, Scotland

    @virginmedia... starting to get frustrated with your level of service! I have been trying to sort out black spots in WiFi in my house since the start of Jan. Tonight I was on hold 39mins for someone to do some tests & we got cut off. 2nd call and it’s been 10mins on hold so far..

  • TheBuzzard1319 Colin Burrows (@TheBuzzard1319) reported from Glasgow, Scotland

    @virginmedia It was ur customer service staff that caused the problem in the first place I’m certainly not goin to be contacting virgin when they should be contacting me, I’ve lost a day off work due to the incompetence of the customer service staff

  • RTweetie5 🎾🍷Jacki Charles 📖🚲🍴🏃💃🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RTweetie5) reported from Glasgow, Scotland

    @virginmedia hi my Internet is down here in Springburn Glasgow I am a virgin customer

  • weenixxx Nicola (@weenixxx) reported from Glasgow, Scotland

    @virginmedia your customer service agent has just hung up on me after you gave me terrible service and I asked to speak to a manager. Very very unhappy!!!

  • EwanMcElroy Ewan McElroy (@EwanMcElroy) reported from Alexandria, Scotland

    Virgin media has to be the worst internet out there

  • RossMcG91 Ross McGuinness (@RossMcG91) reported from Glasgow, Scotland

    @virginmedia Hi, the service seemed to get restored around an hour later so not all bad

  • RossMcG91 Ross McGuinness (@RossMcG91) reported from Glasgow, Scotland

    @jackhimself @virginmedia Got same issue in Glasgow. Base light flashing green and TV box not picking up signal. Was fine an hour ago

  • eilishmcaleer7 Eilish (@eilishmcaleer7) reported from Clydebank, Scotland

    @virginmedia no longer a virgin media customer, still waiting on my cheque of the amount I’m owed being posted to my new home address

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Kirkybaby91 Kirstie Baker (@Kirkybaby91) reported

    Wow what happen to customer service, I’ve had nothing but poor service since signing up @virginmedia

  • StollerMia Mia (@StollerMia) reported

    @virginmedia How exactly am I to apply for compensation when CS keep disconnecting call? The link you provides information only. And to add insult, our broadband is STILL awful.

  • mustlovedogsxx Sara (@mustlovedogsxx) reported

    @virginmedia £63 a month for ‘super fast’ broadband! Unless it rains, then it’s not only slow it drops out every few minutes. Oh and FYI, I live in the north west, rain is a given, perhaps add a clause to your advertising/sales pitch.

  • madfiona33 Fi (@madfiona33) reported

    @virginmedia we have a problem.. currently have a black screen with sound. We can see the TV guide. Any ideas?

  • simonkprince Prince Khurram (@simonkprince) reported

    @virginmedia what's going on? RG22 4S? No Internet since yesterday? we never had an outage with Sky in years! Please can this be sorted today?? Its already way too out of order! #virginmediadown

  • colm_dunphy colm dunphy (@colm_dunphy) reported

    @virginmedia Need to get a replacement Horizon box there is an awful clattering noise coming from the box itself

  • dantrump Dan Trump (@dantrump) reported

    @virginmedia broadband has been down for 2 days with little or no update, checked status and say will be fixed 11.45am today. Any update please

  • TommyyBruh Tommy (@TommyyBruh) reported

    @virginmedia Hi, there’s even no outages for the past few weeks as I have been checking regularly…speeds just seem to disappear which never use to be the case, certainly not getting the service that is paid for!!

  • northcamesouth Suzanne Wood (@northcamesouth) reported

    @AlexSchillemore @virginmedia I called a couple of months ago, told them the bandwith was crap, they promised it would be doubled (so why not until I complained?) & yet I don't think it's any better... possibly worse! Looks like their main effort is enticing new customers rather than looking after existing.

  • Heath_cb Heather Butler (@Heath_cb) reported

    @AlexSchillemore @northcamesouth @virginmedia They are terrible. They slipped my grandfather onto a contract (once his original term ran out) where he was paying £90 a month for services he didn't even use. No refund, no apology when we realised. Wouldn't touch them with a bargepole.