Virgin Media Outage Report in Dumbarton, West Dunbartonshire, Scotland
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The latest reports from users having issues in Dumbarton come from postal codes G82.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dumbarton, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dumbarton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dumbarton, West Dunbartonshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Dumbarton, Alexandria, Erskine, Greenock, Johnstone and Clydebank.
City | Problem Type | Report Time |
---|---|---|
Glasgow | Total Blackout | |
Dumbarton | Internet | |
Glasgow | TV | |
Glasgow | Internet | |
Alexandria | TV | |
Glasgow | TV |
Community Discussion
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Virgin Media Issues Reports Near Dumbarton, Scotland
Latest outage, problems and issue reports in Dumbarton and nearby locations:
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Toxteth O'Grady
(@allandm1284) reported
from
Clydebank, Scotland
@virginmedia @AlanC_44 I had an issue. Reduced my package in april to £120, You are now charging £214 per month. Phoned up. "Sorry about that, someone will call back in 48hrs" That was 620 hours ago.
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia I’ve done all that and it always says “no issues” but often when you get through on the phone you’re told there are and engineers are working on it. I’m just fed up of having to go through all the tests and restarts every time I want to record something or watch catch-up tv
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Billy Young
(@Billy1Young) reported
from
Glasgow, Scotland
@virginmedia I was one kill away from winning warzone match on cod before it came crashing down cos of your ****** internet service. Am fuming mate. You owe me a bottle of buckfast and 1g
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jonnyboy
(@john_milroy) reported
from
Glasgow, Scotland
Is virginmedia connect not working I have a hub 3 according to them don't have account ps 40 year with virginmedia
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Graham Cook
(@GrahamCookRSVPD) reported
from
Paisley, Scotland
@vmbusiness None of my business lines have been working since Friday. No update despite having called customer service, emailed our complaint handler etc. How do we escalate this issue that’s harming our business?
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S.🐾
(@TurdiiBurdii) reported
from
Paisley, Scotland
@thechubbynerd1 @virginmedia Yup. Think it's time to switch if this is how they treat people who have been with them since 2016.
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Sheraz
(@SHERAZRAJPUT786) reported
from
Glasgow, Scotland
@virginmedia Made numerous complaints since last Friday. They are not being resolved. Mis sold the product by agents. Account not been created correctly, wrong hub has been installed. Engineer did not install at point requested and WiFi extenders not provided. Super bad service
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Lyn Paterson
(@nosrepat) reported
from
Glasgow, Scotland
@virginmedia And the loss of broadband service ? I am in Glasgow G11.
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Jonathan Abourbih
(@jonzo1) reported
from
Glasgow, Scotland
@virginmedia broadband issues in G43? Your status checker says all is fine, but when I run a test it says “thanks for doing your in home checks”
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Kris Schimmel
(@canadianweeg) reported
from
Glasgow, Scotland
@virginmedia the whole street is down but website says no known issues. What gives?
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Donald Macleod
(@d1a2w3) reported
from
Glasgow, Scotland
@virginmedia Hi, Sky Sports red button is not working, is there anything I can do to fix this?
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RSVP Design
(@RSVPDesign) reported
from
Paisley, Scotland
@vmbusiness is there a broadband business outage in PA1 area?
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Jazza
(@jmilprint) reported
from
Glasgow, Scotland
@virginmedia 2 - 0 down let's hope it cuts out completely!!!
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Sheraz
(@SHERAZRAJPUT786) reported
from
Glasgow, Scotland
@virginmedia Raised several complaints. No one helping. Mis sold product. Incorrect router installed. Engineer did not install where requested. WiFi extenders not fitted as promised. Major account errors. Shocking service.
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Kells Bells
(@kells_bGood) reported
from
Glasgow, Scotland
@SteTechGaming @virginmedia I changed from the hub 3 to the hub 4 and have had nothing but problems with it. I regretted sending the hub 3 back!
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jo
(@jojomcrob) reported
from
Milngavie, Scotland
@virginmedia is there an issue in G62 area. No tv or phone
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Susie
(@Susie61180) reported
from
Greenock, Scotland
@virginmedia all my channels including freeview ones are giving the message 'channel not authorised' this morning, I've rebooted and still the same, any help please??
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RSVP Design
(@RSVPDesign) reported
from
Paisley, Scotland
@vmbusiness no broadband service today for those businesses with static IPs?
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Ed Crick
(@edcrick) reported
from
Glasgow, Scotland
I rang @virginmedia who confirmed they do have a major problem with their servers and @twitter which will take another day (so four in total) to resolve. So why not put this message on your social platforms to save everyone time including your staff? "Media could not be loaded"
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Lyn Paterson
(@nosrepat) reported
from
Glasgow, Scotland
Got a phone call yesterday from someone saying my VM router was being used by other people. Guess it is a scam. Plus broadband down completely today ....and bad yesterday. Appalling service in #Glasgow G 11. @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Eve Antoi
(@eveantoi) reported
@virginmedia @Pinkhaus1 Your service is awful I can’t believe a manager hung up on me because I couldn’t get my password right and I answered my security questions correctly. I also said the first character of my password correctly and the guy who didn’t understand me told me to give him phonics
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Anne Dolamore
(@adollarmore) reported
@virginmedia You cannot be a service provider and NOT have 24 hour customer service to deal with faults. It's just unacceptable.
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Benny Hall
(@BennyHall17) reported
@virginmedia Exactly the same everything drops to bare minimal service. I mean service gets worse and prices go up. Go figure that for a business model.
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Val Bradley
(@valgardening) reported
@MarcGardenPoole Why isn't @virginmedia lousy service flagged up? Just because they control the cable network doesn't mean being so difficult. Whatever happened to customer service?
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Manda Tye
(@sexymanda30) reported
@virginmedia When the resolution of Facebook, Twitter, email and chat fails, where does one go @virginmedia. The email is in the public domain, so basically it’s tough. CEO is the way to go
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Charlotte Bruce
(@char_bruce) reported
@virginmedia Our contract was due up and we were looking to renew but unfortunately couldn’t get a deal that we were happy with we were looking to cancel our subscription and was told me would get a call back to do so
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Tysha Sorai ♥
(@TyshasTweetsxo) reported
Name Me A Broadband Provider Worst Than @virginmedia I’ll Wait... #FixYourShitVirgin
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Val Bradley
(@valgardening) reported
@virginmedia Don't make me laugh. We've spent hours trying to get through on this number this week. No one answers. You have no customer service.
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Marc Molloy
(@MolloyMarc) reported
@virginmedia have a great way to stop customers leaving...hang up on them after 1hr on hold, and if you want to complain - post a letter! #ripoff #badcustomerservice @ShieldVoC @virginmedialife
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Manda Tye
(@sexymanda30) reported
@virginmedia Errrr no they didn’t lol. They’ve removed every option for customers to complain. As they cannot get through on the phone and social media is hit and miss, I’d say that in a very poor move