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Virgin Media outages and service status in Dumbarton, Scotland

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Dumbarton, including 1 direct report.
  • The most common problems reported in this area mention TV, Internet, and Total Blackout.
  • The most recent signal from this area was received May 24, 10:33 PM GMT+1.
  • 82% TV (82%)
  • 8% Internet (8%)
  • 5% Total Blackout (5%)
  • 3% Wi-fi (3%)
  • 1% E-mail (1%)

The latest reports from users having issues in Dumbarton come from postal codes G82 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dumbarton, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dumbarton, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Dumbarton, Scotland

The most recent Virgin Media outage reports came from the following cities: Paisley, Clydebank, Dumbarton, Greenock, Alexandria, Barrhead, Johnstone, Erskine, and Renfrew.

CityProblem TypeReport Time
Paisley Total Blackout 3 hours ago
Clydebank TV 2 days ago
Clydebank Total Blackout 2 days ago
Dumbarton Internet 3 days ago
Greenock Wi-fi 4 days ago
Clydebank Internet 4 days ago

Nearby cities with recent reports

Clydebank

3 recent signals

2 days ago
Greenock

2 recent signals

4 days ago
Paisley

1 recent signals

3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Dumbarton, Scotland

Latest outage, problems and issue reports in Dumbarton and nearby locations:

  • Cummings4Senga
    Senga Cummings (@Cummings4Senga) reported from Paisley, Scotland

    @virginmedia is there an issue with virgin media in the Paisley are PA2, no telephone no broadband 🤬🤬🤬🤬

  • Coops_71
    Elenita (@Coops_71) reported from Thornliebank, Scotland

    @virginmedia I’ve waited 12 hours and still have the same issue

  • angie__murphy
    Angie Murphy (@angie__murphy) reported from Greenock, Scotland

    Has anyone got that Virgin Media 1 gig internet? If so, what's it like for stability, etc?

  • AmandaM2282
    AmandaM2282 (@AmandaM2282) reported from Alexandria, Scotland

    @virginmedia Long story short I was told information that was not correct claimed my money back after being advised to do so the money then has been added back on to my next bill and after endless chats emails complaint forms promises of a call back I’m still waiting to get this resolved

  • ped1969
    Ped (@ped1969) reported from Bishopton, Scotland

    @michaelt1967 @virginmedia We gave up, constant hassle with poor virgin wifi... fitted Nest wifi and turned our virgin Hub to Modem mode. Everything is brilliant now.

  • robbo_1962
    Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland

    Since upgrading to @virginmedia M200 broadband the sound and vision in our tv keeps going out of sync. Does anyone know why and if there’s a solution? Thanks

  • zandercurrie
    ZanderCurrie (@zandercurrie) reported from Paisley, Scotland

    @virginmedia Wifi not working at all also not letting me watch any live tv?

  • smiles333
    Pauline Cameron (@smiles333) reported from Erskine, Scotland

    @virginmedia what a disgrace! Trying to get hold of someone for 5 weeks!!! They keep ignoring all my messages! Going to cancel direct debit

  • bawz
    Darren of Mcilvaney (@bawz) reported from Renfrew, Scotland

    @taff_owst @Twitch @KCOMcare ah. load on the exchange (assuming you're on adsl?) or your isp throttling your downstream bandwidth then 🤔 I know virginmedia were/are doing this once you pass 1gb down, albeit there should still be sufficient headroom to watch streaming with no issues 🤔 bizarre!

  • mickhutcheson
    michael hutcheson (@mickhutcheson) reported from Bishopton, Scotland

    @mcneill_craig @virginmedia They don't make live chat easy to find for existing customers. If you are a new customer browsing packages it's there. But minute you log in to VM online the function vanishes into thin air

  • allandm1284
    Toxteth O'Grady (@allandm1284) reported from Clydebank, Scotland

    @virginmedia @AlanC_44 I had an issue. Reduced my package in april to £120, You are now charging £214 per month. Phoned up. "Sorry about that, someone will call back in 48hrs" That was 620 hours ago.

  • robbo_1962
    Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland

    @virginmedia I’ve done all that and it always says “no issues” but often when you get through on the phone you’re told there are and engineers are working on it. I’m just fed up of having to go through all the tests and restarts every time I want to record something or watch catch-up tv

  • Bhoyalways11
    Bhoyalways1 (@Bhoyalways11) reported from Milngavie, Scotland

    @virginmedia Delayed reply is great customer service by couple days, its fine now but issue was days ago with silence from virgin

  • annemclean66
    Anne McLean (@annemclean66) reported from Dumbarton, Scotland

    @virginmedia How do I get through to a human to discuss a problem with my neighbours Virgin account?

  • sengacummings2
    senga cummings (@sengacummings2) reported from Paisley, Scotland

    @virginmedia is this a joke ? Your telephone line to customer service automatically cuts you off , to reset my personal data with shuts me out every time 😡 is there actually anyone working for Virgin Media during pandemic?????

  • RSVPDesign
    RSVP Design (@RSVPDesign) reported from Paisley, Scotland

    @vmbusiness is there a broadband business outage in PA1 area?

  • smiles333
    Pauline Cameron (@smiles333) reported from Erskine, Scotland

    @virginmedia what an absolute disgrace! I have been trying to get through fir weeks on phone. I’ve emailed, I’ve filled out complaint form and nothing! I want to cancel my account!!!I will tweet every day till someone contacts me!

  • DRoss215
    David (@DRoss215) reported from Paisley, Scotland

    @virginmedia I was promised a reconnected service by yesterday. Didn't happen no form requested 😡😡

  • Cummings4Senga
    Senga Cummings (@Cummings4Senga) reported from Paisley, Scotland

    Virgin media is there an issue with broadband in the PA2 area of Paisley?????

  • robbo_1962
    Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland

    @virginmedia Just tried that, still not working

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kolodog1
    John Hatcher (@kolodog1) reported

    @virginmedia the service with the WiFi or TV services in the BR5 is poor. 3 times in the last week one of them has went down, today it's the WiFi again.

  • vickiferris
    Vicky Leigh (@vickiferris) reported

    Try to speak to customer services to confirm what is happening. Ask for a call back. They will not. They tell me I should have had a new box already (the wrong one). To me means the envelope or new 360 box has not been actioned despite being told it has been (6) @virginmedia

  • MojoTomSpring
    Tom Fahy (@MojoTomSpring) reported

    @SuzieD755164 @RTEOne @virginmedia Weak men created bad times, bad times create strong men, strong men create good times.. that’s what happening now, the incompetence of these elites has pushed us into the dark ages.. now people are rising to bring back common sense and stability

  • Notonyournell10
    Dave. (@Notonyournell10) reported

    @virginmedia I am following you and there’s no message icon. I just called again and was told the appointment was booked incorrectly and nobody can attend until Tuesday. It’s an absolute joke and I’ve raised an official complaint.

  • kimtaylor18
    Kim Taylor (@kimtaylor18) reported

    @virginmedia I’ve spoken to someone over the phone. WiFi and tv are down. Have to wait till Tuesday for someone to come. It’s never ending issues.

  • scoobiesue82
    Suz (@scoobiesue82) reported

    @virginmedia The big bang theory on TLC suddenly has audio description even though it’s turned off on the box setting. Only every episode of this show nothing else on TLC or any other channel. It’s pretty annoying as it’s my go to channel between shows. Any idea why/how to fix?

  • TraceyR16154277
    Tracey Russell (@TraceyR16154277) reported

    @rpd_pacer @claireroberts01 @virginmedia I left Virgin Media a couple of years ago, after being with them for 20 years. Customer service is non existent, I got sick of trying to deal with Indian call centre staff who barely understood English. The equipment was crap and waiting weeks for engineers was a joke.

  • Selhurst1905
    David kirk (@Selhurst1905) reported

    @virginmedia @teamwedge999 I need help @virginmedia. App not worked since joining 5 weeks ago fibre is lagging all the time yet all I keep getting told is our team is dealing with it over 5 weeks shocking customer service

  • Fedupcivvy
    Ex-Fedupcivvy (@Fedupcivvy) reported

    @obbsie @virginmedia Everyone I know who used to be with @virginmedia has moved to another provider having experienced the same rubbish service you're getting. Banged on my door a few weeks ago, got sent packing, told the sales person I'd rather go totally offline than use them

  • marv33067105
    MARV (@marv33067105) reported

    @astortate @virginmedia @EE Unfortunately most companies are doing this … try speaking to human at Evri!! .. and they the nerve to call this ‘Customer Service’