Virgin Media Outage Report in Dumbarton, West Dunbartonshire, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dumbarton come from postal codes G82.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dumbarton, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dumbarton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 27: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Dumbarton, West Dunbartonshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Renfrew, Glasgow, Johnstone, Paisley, Alexandria, Dumbarton, Clydebank, Erskine, Greenock and Newton Mearns.
| City | Problem Type | Report Time |
|---|---|---|
 Renfrew |
Internet | |
| Glasgow |
TV | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dumbarton, Scotland
Latest outage, problems and issue reports in Dumbarton and nearby locations:
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Alan 🍀
(@bhoy_al) reported
from
Glasgow, Scotland
Never ever going with Virgin Media again. Internet has been down for nearly 24 hrs, and it's been down nearly everyday for at least 1-5 hours over the course of the last week or two.
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help @virginmedia
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Kevin Jackson
(@kevinnjackson) reported
from
Thornliebank, Scotland
@virginmedia is there an issue with Virgin Media broadband and phone connection in Glasgow? Neither are working for us and we can log a fault online
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia It says there are no problems in my area!what does it take to actually speak to someone, or get a technician out to check where fault is originating from!it’s absolutely shocking!Ive worked in customer service for a good many years, and never experienced such awful service!
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𝕽𝖚55𝖊𝖑𝖑 𝕱𝖚𝖑𝖙𝖔𝖓
(@rjmfulton) reported
from
Thornliebank, Scotland
@virginmedia hi, just wondering if your support staff are trained on identifying and handling complaints properly? So far “to express my dissatisfaction” and “I would like to complain” haven’t worked.
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Anne McLean
(@annemclean66) reported
from
Dumbarton, Scotland
@virginmedia How do I get through to a human to discuss a problem with my neighbours Virgin account?
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James
(@jpcarr85) reported
from
Glasgow, Scotland
@virginmedia Folks, wifi down in Glasgow
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Graeme Turner 🏴 🇮🇹
(@gturner1969) reported
from
Glasgow, Scotland
@virginmedia absolutely zero signal in Glasgow G20 area. No channels are showing???
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia Just tried that, still not working
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HotspurHurly61 🤍⚽💙 (Sean Hurl; Legacy Fan)
(@HotspurHurly61) reported
from
Paisley, Scotland
Dear @virginmedia are you having issues with internet connectivity in PA1 1xx area?
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AR #55
(@G1NG355) reported
from
Glasgow, Scotland
@virginmedia that's us done with you guys.. We've been a customer of 30 years and incompetent staff have completed f*cked up.
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia How can I phone 151 when my phone line isn’t working! And yes, I’ve dialled the 0345 number on many occasions yet still can’t speak to anyone!!no doubt I will hear from you when I cancel my direct debit and move to another supplier!
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia must be the worst company in the world to sort out an issue. Can’t even say their customer service is bad, as can’t get talking to a human being!! Time for change!😤
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Simone Pirastu
(@Pirastu88) reported
from
Glasgow, Scotland
@virginmedia Yes, I did. I must wait 24 hours to see if they solved my problem. Thank you very much 🙃
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Simone Pirastu
(@Pirastu88) reported
from
Glasgow, Scotland
@virginmedia Nothing, same problem. I tried from laptop and from the phone.
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AR #55
(@G1NG355) reported
from
Glasgow, Scotland
@virginmedia Well that's another inconvenience. I can't put into the limited characters what we've been through since Friday with your service.
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia I’ve phoned numerous times and had to hang up as constantly kept waiting, but will try again this evening when it might be easier to speak to someone
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia any chance you can contact me regarding my house phone which hasn’t worked for 7weeks. Have written to Sunderland and spoken to robots, and constantly get told to dial 151 which I can’t as house phone line is the problem!ty
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia I just turned everything off at the mains and restarted it all and that seems to have sorted it. Don’t know why I didn’t think to try that before. Thanks for your help and suggestions 👍
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia There is no dial tone and I’ve tried another phone and line is still dead, so it must be the socket that is broken. I’m out now until 1230 if someone can arrange even a web chat as it’s almost 2 months without phone.. Ty
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paula Murphy
(@PaulaMu24581389) reported
@virginmedia I’ve sent the email 2 days ago and no response. Still on messenger. It’s been a week now. Horrendous customer service
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natasha brown
(@bubbleluver6) reported
@O2 hi I’ve moved to o2 as I’m a virgin media customer but when I try to login on my o2 it says my account is not activated can you help please?
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Daniel Barnabas
(@DanielB98429469) reported
Virgin media sucks. Keeps disconnecting every 2 minutes. Takes 30 minutes to connect CustomerCare. They ask us to restart 2000 times. They perform a reset and works for 2 minutes. Then disconnects. 3rd call. 90 long minutes wasted @virginmedia
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Lou Hawke ✌
(@Louhawke1994) reported
Getting sick and tired of @virginmedia now. Paying £110 month for nothing. No Internet for 3 days and can't get through to customer service. I truly give up with this company now. Sky, here I come.
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Emma Hewitt
(@emmahewitt25) reported
@virginmedia Nope still same! No one’s even said what the issue is my friend is on same road and his is working fine
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it's me
(@hecky128) reported
@SkyMediaUK. Hi. Can anyone help? Since switching from Virgin Media to Sky have been unable to access emails
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cinderella
(@cindere56884108) reported
@virginmedia Refusal by May EZ60169 to put me through to Loyalty dept! Already been put on hold 18m, total of 3 calls, an hour - no help!
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birminghamcyclist
(@brumcyclist) reported
@virginmedia hi, I've been waiting 3 weeks for my old landline number to be enabled. Can you help get this done?
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Martin Mullen
(@Mullen3219) reported
@virginmedia is there someone that can explain that after paying the majority of my 87 pound bill on mon trying to paying the other 20 yesterday but unable to on the website I am now expected to pay over 120. It’s not happening. Customer service is a joke and I’m not phoning
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it's me
(@hecky128) reported
@virginmedia @manjinderheer1 Hi virgin media. Can you help, after leaving we are unable to access our emails, how can we retrieve them please?