Virgin Media

Virgin Media Outage Report in Dumbarton, West Dunbartonshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Dumbarton come from postal codes G82.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dumbarton, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dumbarton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dumbarton, West Dunbartonshire, Scotland 06/18/2025 15:05

June 18: Problems at Virgin Media

Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dumbarton, West Dunbartonshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Paisley, Alexandria, Dumbarton, Port Glasgow, Johnstone, Erskine, Gourock, Renfrew and Clydebank.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomPaisley Internet
United KingdomGlasgow Wi-fi
United KingdomPaisley Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dumbarton, Scotland

Latest outage, problems and issue reports in Dumbarton and nearby locations:

  • JimMceleny Jim McEleny🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JimMceleny) reported from Greenock, Scotland

    Got this in email from @virginmedia / O2, "Each year your Airtime Plan will be increased by the Retail Price Index (RPI) rate of inflation announced in February plus 3.9%. If RPI is negative, we’ll only apply the 3.9%." No problem with RPI increase, whats the 3.9% for? #robbery

  • zandercurrie ZanderCurrie (@zandercurrie) reported from Paisley, Scotland

    @virginmedia Wifi not working at all also not letting me watch any live tv?

  • donmackeen don mackeen (@donmackeen) reported from Glasgow, Scotland

    @virginmedia That's useless. The service comes and goes, so you won't compensate me. And if have to deal with a "service" that continually cuts out

  • donmackeen don mackeen (@donmackeen) reported from Glasgow, Scotland

    @virginmedia had the technician come out today after days of patchy service. Got the hub changed, and ... Service still terrible. And now I'm to wait "24 hours"...

  • DuddyFiona Fiona duddy (@DuddyFiona) reported from Greenock, Scotland

    @virginmedia is there any issues in pa14 with TV connection

  • WeeLemLug princealbertofmonaco (@WeeLemLug) reported from Glasgow, Scotland

    @virginmedia An absolute joke of call , Your advisor just told me to cancel my full contract !! He was laughing and joking with people whilst on the call to me , Can someone please call me ?

  • donmackeen don mackeen (@donmackeen) reported from Glasgow, Scotland

    @virginmedia The service checker tells me either nothing, or - as in the screenshot - something completely contradictory. There is no way to communicate with anyone and yet, strangely enough, you still charge me for a service which only works intermittently.

  • donmackeen don mackeen (@donmackeen) reported from Glasgow, Scotland

    @virginmedia Service still screwed up, any ideas when this will be fixed @virginmedia?

  • weeshug72 Hugh Moan 💙 (@weeshug72) reported from Glasgow, Scotland

    @virginmedia The solution is leaving so I don't have to use more electricity.

  • AlexxAdair Alexander Adair 🌙 (@AlexxAdair) reported from Glasgow, Scotland

    @virginmedia Literally calling to cancel my package and I can’t get through

  • ChristianBunga7 bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia The ‘step by step help’ doesn’t help. It tells me thing I already know - restart hub check connections, reset.

  • ChristianBunga7 bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia As I said earlier, I’ve had no internet for the past month and continue to be charged. I can’t use most of your support services as I’ve never been sent any of my customer information @virginmedia

  • ChristianBunga7 bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia The checks tell me there are issues. regardless I don’t really care about wider issues in my area. I’ve been sent in a loop for the past month and it’s still broken, I’ve been paying for this time and not receiving a service - this is not the first time either @Ofcom

  • ChristianBunga7 bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia He treated me like I was stupid. Turned it off and on again and replugged the wires, he replaced the box and left. I mean I am stupid but there really was no need @virginmedia

  • ChristianBunga7 bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom

  • ChristianBunga7 bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    Hey @virginmedia it’d be pretty cool if you guys fixed my internet at some point. Like i know I’ve only spent £30 trying to call you guys and I did get to speak to this nice angry man on your support line who hung up on me immediately (which is a bargain)

  • DRoss215 David (@DRoss215) reported from Paisley, Scotland

    @virginmedia Still waiting on Gareth to get in touch. @Ofcom can you please help? No service since the end of January 😡😡

  • DRoss215 David (@DRoss215) reported from Paisley, Scotland

    @virginmedia I have been waiting since Thursday for a representative to get in touch why? @Ofcom service been disconnected for nearly two weeks. Impossible to speak with anyone from Virgin Media 😡😡😡

  • DRoss215 David (@DRoss215) reported from Paisley, Scotland

    @virginmedia Unfortunately Gareth has been unresponsive I contacted him last Thursday nothing since then still no service 😡😡

  • DRoss215 David (@DRoss215) reported from Paisley, Scotland

    @virginmedia Email sent hopefully I will get a speedy resolution. Another 40 minutes of my time wasted!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JoLockett11 itsonlyme (@JoLockett11) reported

    @virginmedia Frustrating is an understatement. We've had no tv or Internet since last night , now tge times changed to 11pm. Big difference from 2pm . Wish I could cancel that's for sure

  • Ands14 The Resistance ✊🏻✊🏽✊🏿 (@Ands14) reported

    @virginmedia @NatGeoUK Before you promote your services, can you fix the issue in SN8 where I can’t access any of the apps on the Virgin Media TV site. This is the second day and I’m paying for half a service

  • fin62997 h (@fin62997) reported

    @virginmedia our are outage says it’ll be fixed by 19th June 23:06 but when I call the phone line it says today at 23:06, which is correct?

  • MarkMarky222 Mark (@MarkMarky222) reported

    @virginmedia Thanks for the reply, it’s off more than it’s on these days and more annoyingly I pay extra for the extra speed. I’ve done all the turning on and turning off and reboots. There appears to be an issue in my area as it was the same last Friday.

  • anyaxgrace anya 🇵🇸 (@anyaxgrace) reported

    @virginmedia Wifi down in my area again! this is zone 2 london and getting ridiculous at this point especially for 40 bloody pound a month

  • Coopppperr Hoooperrrr (@Coopppperr) reported

    @virginmedia Ye I have checked it, and it says 14.30, then now 19.00, this aside it's constantly dropping our, terrible

  • spursporn spursporn (@spursporn) reported

    @virginmedia internet issues in se London again !!!!!!

  • MarkMarky222 Mark (@MarkMarky222) reported

    @virginmedia over a 25 hour broadband and phone loss on 13/7 and now over 26 hours phone and broadband loss since around 3pm on 17/7. The app is constantly changing times as to when the issue will be resolved. Can o be contacted please?

  • chrisprodromou @proddychris97 (@chrisprodromou) reported

    @virginmedia can never get to speak to anyone on phone , live chat bloke this morning was of no use . Can you respond to my DM please

  • layte100 layte100 (@layte100) reported

    @virginmedia I’ve had no service since Monday evening and have just got a text saying it won’t be fixed until the 24th. Over a week to fix a total loss of all services is shameful. I suspect the system that takes all my money each month wouldn’t be out of action for that long.