Virgin Media

Virgin Media Outage Report in Dumbarton, West Dunbartonshire, Scotland

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Dumbarton come from postal codes G82.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dumbarton, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dumbarton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dumbarton, West Dunbartonshire, Scotland 11/15/2024 13:25

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dumbarton, West Dunbartonshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Dumbarton, Alexandria, Erskine, Greenock, Johnstone and Clydebank.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Total Blackout
United KingdomDumbarton Internet
United KingdomGlasgow TV
United KingdomGlasgow Internet
United KingdomAlexandria TV
United KingdomGlasgow TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dumbarton, Scotland

Latest outage, problems and issue reports in Dumbarton and nearby locations:

  • allandm1284 Toxteth O'Grady (@allandm1284) reported from Clydebank, Scotland

    @virginmedia @AlanC_44 I had an issue. Reduced my package in april to £120, You are now charging £214 per month. Phoned up. "Sorry about that, someone will call back in 48hrs" That was 620 hours ago.

  • robbo_1962 Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland

    @virginmedia I’ve done all that and it always says “no issues” but often when you get through on the phone you’re told there are and engineers are working on it. I’m just fed up of having to go through all the tests and restarts every time I want to record something or watch catch-up tv

  • Billy1Young Billy Young (@Billy1Young) reported from Glasgow, Scotland

    @virginmedia I was one kill away from winning warzone match on cod before it came crashing down cos of your ****** internet service. Am fuming mate. You owe me a bottle of buckfast and 1g

  • john_milroy jonnyboy (@john_milroy) reported from Glasgow, Scotland

    Is virginmedia connect not working I have a hub 3 according to them don't have account ps 40 year with virginmedia

  • GrahamCookRSVPD Graham Cook (@GrahamCookRSVPD) reported from Paisley, Scotland

    @vmbusiness None of my business lines have been working since Friday. No update despite having called customer service, emailed our complaint handler etc. How do we escalate this issue that’s harming our business?

  • TurdiiBurdii S.🐾 (@TurdiiBurdii) reported from Paisley, Scotland

    @thechubbynerd1 @virginmedia Yup. Think it's time to switch if this is how they treat people who have been with them since 2016.

  • SHERAZRAJPUT786 Sheraz (@SHERAZRAJPUT786) reported from Glasgow, Scotland

    @virginmedia Made numerous complaints since last Friday. They are not being resolved. Mis sold the product by agents. Account not been created correctly, wrong hub has been installed. Engineer did not install at point requested and WiFi extenders not provided. Super bad service

  • nosrepat Lyn Paterson (@nosrepat) reported from Glasgow, Scotland

    @virginmedia And the loss of broadband service ? I am in Glasgow G11.

  • jonzo1 Jonathan Abourbih (@jonzo1) reported from Glasgow, Scotland

    @virginmedia broadband issues in G43? Your status checker says all is fine, but when I run a test it says “thanks for doing your in home checks”

  • canadianweeg Kris Schimmel (@canadianweeg) reported from Glasgow, Scotland

    @virginmedia the whole street is down but website says no known issues. What gives?

  • d1a2w3 Donald Macleod (@d1a2w3) reported from Glasgow, Scotland

    @virginmedia Hi, Sky Sports red button is not working, is there anything I can do to fix this?

  • RSVPDesign RSVP Design (@RSVPDesign) reported from Paisley, Scotland

    @vmbusiness is there a broadband business outage in PA1 area?

  • jmilprint Jazza (@jmilprint) reported from Glasgow, Scotland

    @virginmedia 2 - 0 down let's hope it cuts out completely!!!

  • SHERAZRAJPUT786 Sheraz (@SHERAZRAJPUT786) reported from Glasgow, Scotland

    @virginmedia Raised several complaints. No one helping. Mis sold product. Incorrect router installed. Engineer did not install where requested. WiFi extenders not fitted as promised. Major account errors. Shocking service.

  • kells_bGood Kells Bells (@kells_bGood) reported from Glasgow, Scotland

    @SteTechGaming @virginmedia I changed from the hub 3 to the hub 4 and have had nothing but problems with it. I regretted sending the hub 3 back!

  • jojomcrob jo (@jojomcrob) reported from Milngavie, Scotland

    @virginmedia is there an issue in G62 area. No tv or phone

  • Susie61180 Susie (@Susie61180) reported from Greenock, Scotland

    @virginmedia all my channels including freeview ones are giving the message 'channel not authorised' this morning, I've rebooted and still the same, any help please??

  • RSVPDesign RSVP Design (@RSVPDesign) reported from Paisley, Scotland

    @vmbusiness no broadband service today for those businesses with static IPs?

  • edcrick Ed Crick (@edcrick) reported from Glasgow, Scotland

    I rang @virginmedia who confirmed they do have a major problem with their servers and @twitter which will take another day (so four in total) to resolve. So why not put this message on your social platforms to save everyone time including your staff? "Media could not be loaded"

  • nosrepat Lyn Paterson (@nosrepat) reported from Glasgow, Scotland

    Got a phone call yesterday from someone saying my VM router was being used by other people. Guess it is a scam. Plus broadband down completely today ....and bad yesterday. Appalling service in #Glasgow G 11. @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • eveantoi Eve Antoi (@eveantoi) reported

    @virginmedia @Pinkhaus1 Your service is awful I can’t believe a manager hung up on me because I couldn’t get my password right and I answered my security questions correctly. I also said the first character of my password correctly and the guy who didn’t understand me told me to give him phonics

  • adollarmore Anne Dolamore (@adollarmore) reported

    @virginmedia You cannot be a service provider and NOT have 24 hour customer service to deal with faults. It's just unacceptable.

  • BennyHall17 Benny Hall (@BennyHall17) reported

    @virginmedia Exactly the same everything drops to bare minimal service. I mean service gets worse and prices go up. Go figure that for a business model.

  • valgardening Val Bradley (@valgardening) reported

    @MarcGardenPoole Why isn't @virginmedia lousy service flagged up? Just because they control the cable network doesn't mean being so difficult. Whatever happened to customer service?

  • sexymanda30 Manda Tye (@sexymanda30) reported

    @virginmedia When the resolution of Facebook, Twitter, email and chat fails, where does one go @virginmedia. The email is in the public domain, so basically it’s tough. CEO is the way to go

  • char_bruce Charlotte Bruce (@char_bruce) reported

    @virginmedia Our contract was due up and we were looking to renew but unfortunately couldn’t get a deal that we were happy with we were looking to cancel our subscription and was told me would get a call back to do so

  • TyshasTweetsxo Tysha Sorai ♥ (@TyshasTweetsxo) reported

    Name Me A Broadband Provider Worst Than @virginmedia I’ll Wait... #FixYourShitVirgin

  • valgardening Val Bradley (@valgardening) reported

    @virginmedia Don't make me laugh. We've spent hours trying to get through on this number this week. No one answers. You have no customer service.

  • MolloyMarc Marc Molloy (@MolloyMarc) reported

    @virginmedia have a great way to stop customers leaving...hang up on them after 1hr on hold, and if you want to complain - post a letter! #ripoff #badcustomerservice @ShieldVoC @virginmedialife

  • sexymanda30 Manda Tye (@sexymanda30) reported

    @virginmedia Errrr no they didn’t lol. They’ve removed every option for customers to complain. As they cannot get through on the phone and social media is hit and miss, I’d say that in a very poor move