Virgin Media Outage Report in Dumbarton, West Dunbartonshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dumbarton come from postal codes G82.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dumbarton, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dumbarton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (7%)
-
Phone (2%)
Live Outage Map Near Dumbarton, West Dunbartonshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Erskine, Dumbarton, Paisley, Johnstone, Greenock, Alexandria, Renfrew, Newton Mearns and Helensburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
TV | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Phone | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dumbarton, Scotland
Latest outage, problems and issue reports in Dumbarton and nearby locations:
-
Paul Craig
(@paulyboy1888) reported
from
Glasgow, Scotland
@virginmedia is terrible, on demand and catch up down in my area since yesterday and told online it will be fixed by the 8th, if it’s not that it’s the broadband, definitely leaving when my contract finishes, don’t even get my broadband speed and I’m on 200mb😡
-
Cakes By Kinane
(@CakesByKinane) reported
from
Glasgow, Scotland
@virginmedia No, no known issues!
-
Julie M 😇😹😷🌈
(@jools2009) reported
from
Glasgow, Scotland
@virginmedia Yes there was a refund put through on Monday to clear it as it was your error charging him for full price when he had a deal! It shouldn’t take 4 days to push a button. I’m going to make another complaint. The upset your company has caused it ridiculous.
-
Rory O'Connor
(@suicideresearch) reported
from
Milngavie, Scotland
@virginmedia I have been trying for a week to speak to a person on your helpline. Every time you keep referring me to the website and then cut me off. Restart, check cables doesn’t fix fault. My TiVo is not working, how can I speak to a person?
-
Paul Craig
(@paulyboy1888) reported
from
Glasgow, Scotland
@Maca34938981 @virginmedia Mine has been fine all day, it’s broke into area codes not postcodes, your area must be down, I’m ok in penilee
-
senga cummings
(@sengacummings2) reported
from
Paisley, Scotland
@virginmedia is this a joke ? Your telephone line to customer service automatically cuts you off , to reset my personal data with shuts me out every time 😡 is there actually anyone working for Virgin Media during pandemic?????
-
Pauline Cameron
(@smiles333) reported
from
Erskine, Scotland
@MartinSLewis 🙏🙏 for all you do!! Any ideas on how to get hold of @virginmedia ? I’ve been trying for 5 weeks, to cancel. I’ve emailed, phoned, tweeted. Nada!! Should I just stop dd?
-
Marc Crothall
(@MCrothall) reported
from
Milngavie, Scotland
@virginmedia Not a 100% as signal dropped out a few times during the day mid meeting /lesson- better today & hopefully it will hold up in days weeks ahead as it looks like we are in for a longer haul with #homeschooling #workingfromhome
-
Ashley McLoone
(@ash_mcloone) reported
from
Greenock, Scotland
@virginmedia No no one else has problems
-
Michael
(@mikop90) reported
from
Glasgow, Scotland
@virginmedia an hour on hold to cancel Virgin Media and you hang up on me. Can someone please contact me…
-
Pauline Cameron
(@smiles333) reported
from
Erskine, Scotland
@virginmedia what an absolute disgrace! I have been trying to get through fir weeks on phone. I’ve emailed, I’ve filled out complaint form and nothing! I want to cancel my account!!!I will tweet every day till someone contacts me!
-
BARRY R J GRANT
(@inchfad65) reported
from
Clydebank, Scotland
@ballinacup69 @virginmedia Been with them since the old ntl days .. got boxes in 3 rooms , just trying to cut it to what we use !!! Absolutely disgraceful that a grown woman comes off the phone in that state .. @virginmedia have serious customer issues .. it’s all about ££££ nothing else
-
Julie M 😇😹😷🌈
(@jools2009) reported
from
Glasgow, Scotland
@virginmedia I’m through to someone now. But we’re definitely cancelling. The service on this matter has been severely lacking since set up in September and to be frank we can get him a better package with Sky.
-
Paul Craig
(@paulyboy1888) reported
from
Glasgow, Scotland
@Maca34938981 @virginmedia Definitely, when mine is down my catch-up on my tv box and everything is down, is crazy how much we rely on broadband now, no Netflix nothing
-
Lisa Louise Geary
(@Lisa_Louise89) reported
from
Clydebank, Scotland
@virginmedia I have been trying for days to call 150 from my virgin home phone but can never get through I just get told all lines are busy and it hangs up. Is there a reason for this? Very strange that I don’t get the normal options.
-
Pauline Cameron
(@smiles333) reported
from
Erskine, Scotland
@virginmedia what a disgrace! Trying to get hold of someone for 5 weeks!!! They keep ignoring all my messages! Going to cancel direct debit
-
Cakes By Kinane
(@CakesByKinane) reported
from
Glasgow, Scotland
@virginmedia Signal keeps dropping and poor range.
-
Peter Wilkes
(@petewilkes046) reported
from
Paisley, Scotland
@virginmedia very disappointing customer service, expected a call hours ago to reset a mobile PUK and get my 11yo son his mobile freedom, paying for a SIM I can’t use. Thanks Virgin - maybe I should’ve stayed with my previous network 😡
-
RoìsaìnMcAteer
(@RoisainMcAteer) reported
from
Glasgow, Scotland
@virginmedia Been a customer since NTL days.. it’s ridiculous
-
Julie M 😇😹😷🌈
(@jools2009) reported
from
Glasgow, Scotland
@virginmedia He has been cut off because of an outstanding payment which he does not owe and should have been removed. I’ve had to phone so many times and it hasn’t been fixed. I was told there would be no more issues now he’s been cut off!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Mitochondrial Spindle 🏃♀️🏃🏅🏊♀️🏆📚📚😊
(@RachReally) reported
@domburch @virginmedia Got get rid. They are utterly awful
-
Donna Tracy
(@SlaveOfSolitude) reported
@virginmedia Trying to change my direct debit to be paid from my husband's sole bank account, but confirmation you sent shows me as the bank acc holder instead of him. I called you & was told it had been corrected but new confirmation shows my name again. Pls help.
-
Adora Leigh
(@AdoraLeighTTV) reported
@virginmedia Cambridge area, I've been without Internet for 24 hours. This is driving me insane. No updates or anything?! Rework your customer service because I shouldn't have to tweet at you
-
joe duggan
(@joeduggan1) reported
@virginmedia Still not working. Is there an issue in NW5?
-
MICHAEL SMITH
(@MICHAELSMITH66) reported
@virginmedia I don’t think this will help as I can get into my account and the secondary accounts ,the problem is virgin have removed the option to change passwords from secondary account management
-
Viv P
(@Viv_P01) reported
@virginmedia had no internet for 32hrs, just had a text it's going to be another 8hr wait for a "fix" when were told the fix was going to be 9am and your compensation is £8? Are you kidding? That wont cover my work day & extra mobile data I will have to buy. What is happening?
-
Slev 🇻🇨/🇮🇪
(@00Slev) reported
@virginmedia Thank you for this. The issues have been ongoing for six plus weeks now and it feels like I am trying to connect to services from an Everest base camp. No other option but to pull the plug. Cheers.
-
Mr Rob
(@mrrob88) reported
How long do I have until I can cancel a new broadband provider? Less than 12 hours with @virginmedia and already got issues 😒
-
Manuele R. Pennisi
(@FaintlightWolf) reported
@virginmedia being without broadband since monday. Team advised that by today (9AM) everything will be fixed. Nothing working and now they are saying to wait for the 24th. I want to cancel my contract and I can't without paying a cancellation fee. Is outrageous
-
Ashish Chakraborty
(@ashishchakrabor) reported
@virginmedia Nothing as each time I called (4 times with 30 minutes) the poor girl, who can't get hold of the engineering, asks her supervisor, and fobs( feels like ) me of saying it's been accelerated, come back in two days.