Virgin Media Outage Report in Dumbarton, West Dunbartonshire, Scotland
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The latest reports from users having issues in Dumbarton come from postal codes G82.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dumbarton, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dumbarton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Dumbarton, West Dunbartonshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Dumbarton, Glasgow, Greenock, Renfrew, Paisley, Alexandria, Johnstone, Bishopton and Erskine.
| City | Problem Type | Report Time |
|---|---|---|
 Dumbarton |
TV | |
| Glasgow |
Wi-fi | |
| Dumbarton |
TV | |
| Greenock |
Phone | |
| Renfrew |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Dumbarton, Scotland
Latest outage, problems and issue reports in Dumbarton and nearby locations:
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Loyal🐻Since 87🇬🇧
(@debbievee25) reported
from
Glasgow, Scotland
What Is It With @virginmedia you pay an absolute fortune for their services & at least 3 times a month your services goes down!! WTF! What’s the deal with your internet service now!
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Holly McCormack 🏴🇪🇺
(@Hollz2012) reported
from
Paisley, Scotland
Tried to phone @virginmedia to cancel my services and their system was down. How convenient 🤔
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Decdoc
(@Newlandsdoc) reported
from
Glasgow, Scotland
@virginmedia Still same problem. Internet dropping off 6 or 7 times a day. Tried all@your fixes getting nowhere
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@virginmedia my WiFi light is flashing on and off on my 3.0 hub can you help
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Will 🇪🇺
(@squawkbox) reported
from
Glasgow, Scotland
@virginmedia It only happens with this channel, it doesn't happen with any other channel. The issue also affects a friend of mine that lives in Birmingham, so suggests an issue with the source. I have rebooted, same issue.
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レ カ ラ
(@frebs) reported
from
Glasgow, Scotland
@virginmedia your 150 and 0345 customer service numbers aren't working btw
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Richard Watson
(@TichWatson) reported
from
Glasgow, Scotland
@virginmedia have turned out to have terrible customer service #pishpoor left in a queue to tell them I’m leaving. This is the third time. Slave labour using cheap call centres in Asia but charging customers through the nose
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Paul Stewart
(@IAmPStew) reported
from
Barrhead, Scotland
Gonna answer your phones @virginmedia am wanting to cancel my account! Been on hold for over 40 mins!
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Douglas lindsay
(@Doug1tux1) reported
from
Glasgow, Scotland
@virginmedia You might have the smallest and smartest v6 TiVo box, but a: I don’t have a v6 I got an pre v6 box, b: the v6 is has been out for years so unless there is a v7 coming out for every customer in September your mention of the v6 doesn’t justify £3.50 increase for everyone
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Chris McDaid
(@chrismc1957) reported
from
Newton Mearns, Scotland
Ok @virginmedia I’ve had no email for 2 days. Was told it was a system outage but somehow my wife and son can access theirs. What’s going on!
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Will 🇪🇺
(@squawkbox) reported
from
Glasgow, Scotland
@virginmedia As outlined in the original tweet, there is an issue with channel 624, France 24 English HD, the audio and video are not in sync. It is still ongoing. If you've access to it, watch the lips of the broadcaster and note they don't move in sync with the audio.
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Andrew Donnelly
(@donners32) reported
from
Glasgow, Scotland
10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles
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StevenMcKelvie
(@StevenMcKelvie) reported
from
Glasgow, Scotland
When you try to find an area for your own house and @virginmedia is not in the area 😫 Adult hood sucks.
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Karen Goldie
(@alakaza1975) reported
from
Clydebank, Scotland
Worst customer service I have ever experienced @virginmedia as a customer for 20 years I have never been treated so bad in all my life, would think twice if you are a customer of Virgin Media and switch to someone else 😡😡
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Douglas lindsay
(@Doug1tux1) reported
from
Glasgow, Scotland
@virginmedia I am totally disgusted by your company’s disregard and lack of care towards a phone line that is not working when that phone line is part of a community care alarm system as a lifeline for medical emergencies. 24 hours is too long for a lifeline to not be working.
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Douglas lindsay
(@Doug1tux1) reported
from
Glasgow, Scotland
@virginmedia boasts and brags about their hub 3 being the best ever, the only thing they are the best ever at is the amount of times they go offline, thankfully @VodafoneUK has a decent network i am able to stay online unlike my hub3
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Lisa Louise Geary
(@Lisa_Louise89) reported
from
Clydebank, Scotland
@virginmedia yet again more shocking customer service from virgin media ! @richardbranson how you can be proud of your company I do not know. #bringthecallcentersbacktotheuk
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@virginmedia wonder if you could help me got the WiFi 3.0 hub and the green WiFi light keeps flashing.
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clair crawford
(@hotgemMGMT) reported
from
Glasgow, Scotland
@TichWatson @MissHykinMaths @virginmedia That's why I left them, on top of consistent broadband issues
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
Yasss...my @virginmedia wifi and tele has went down...top service guys 😂
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I have sent text messages to the number you provided on here, and I last spoke to several customer representatives on 26th January, then asked to speak to a manager, was put on hold for 50 minutes, then you cut me off/the line went dead. So, nothing has been resolved.
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Joan
(@jmc58) reported
@virginmedia Great customer service yet again. Online chat has referred me to Customer Retentions and I’ve been sitting for 20 mins with no one speaking to me. Not feeling very much like anyone wants me to be retained...
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paul stevenson
(@lugsytams) reported
@virginmedia Hi tried a different lead but problem still there
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Kevin McGuinness
(@McGuinnessKevin) reported
@virginmedia Cancellation request was put in but with 30 day notice fact is the contract is now void due to face I was never told about 18 month contract and the fact the very unhelpful agent I spoke to this morning removed any discounts so you will be expecting full price. During this period
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vikki beckley
(@vikkibeckley) reported
@virginmedia I would like to leave. Charges have increased and service is woefully inadequate compared to cost. Web site says to ring. I have rung several times - put on hold for almost an hour, then I get cut off. Every time.
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Charlotte
(@Charlotte96xx) reported
@virginmedia **** services. Even shitter customer service. Somebody best call me.
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Nicky Evans
(@sillygirlIam) reported
@virginmedia It cannot be solved by the community forums. It needs the company to sort it out. This is going from bad to worse. Good grief!
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Mumof3
(@Mumof312) reported
@virginmedia there seems to be an issue with running Microsoft Teams. Was fine until last week now I can receive calls but cannot make them or message on the app. Shows "as no internet. Reconnect to keep the conversation going" at top of screen. Any others with same issue?
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Chris Johnson
(@Chris_Johnson85) reported
@virginmedia I have now wasted 2 hours of my life waiting for you to answer the phone yes I know we are in a Global Pandemic but just answer your phone. It’s just really poor
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Melissa Bukauskas
(@xmelissyb) reported
@virginmedia I'm on virgin mobile, my phone broke on the 1st Jan so I've ordered a new phone with a different network provider, I got my PAC code to keep the same number, but you've charged me on the 11th Jan and I got an email about upcoming payment for February? 1/2