Virgin Media Outage Report in Milngavie, East Dunbartonshire, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Milngavie, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Milngavie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 31: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Milngavie, East Dunbartonshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Renfrew, Bellshill, Dumbarton, Alexandria, Coatbridge, Clydebank, Paisley, Johnstone, Bothwell and Erskine.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Milngavie, Scotland
Latest outage, problems and issue reports in Milngavie and nearby locations:
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Steebee
(@steebee35) reported
from
Glasgow, Scotland
@virginmedia Internet down in the g20 area of Glasgow, may be connected to damaged power cable that caused power cut at the same time as the outage #virginmediadown #virginmediasupport
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Santiago Matalonga
(@santimatalonga) reported
from
Paisley, Scotland
Dear utilities providers (ex @virginmedia & @BritishGas), if you are offering support via chat, embrace that communication is asynchronous. Can't wait around d for you to pay attention, but i will answer eventually. @hp instant ink got this concept. Ask them!
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Seonaidh McIntyre🕷️🏴🇪🇺
(@johnnie_mc) reported
from
Paisley, Scotland
@virginmedia Set up has failed of my new hub 3 router received today, I have checked all connections & tried to call but the call center is closed. Can you please help?
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Max/Magnus Joss
(@magnusjoss) reported
from
Glasgow, Scotland
No Internet in my flat for the next few days since virgin media is ~incompetent~ so could somebody, like, pop a red or blue smoke signal somewhere if one of the candidates reaches 270?
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Andy 'Ginge' Ritchie
(@AndyRitchie12) reported
from
Glasgow, Scotland
@virginmedia good morning, we've had numerous phone calls over the past few days from a call centre claiming to be you guys.. Saying that there is an issue with our router and asking us to tell them what lights are on etc? Is this a scam as I feel uncomfortable giving that info.
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia Still having issues Too mentally exhausted and disgusted to waste more time on another pointless phone call. Sought advice elsewhere and diagnosed a new set top box required. A reputable company unlike you would have delivered this and compensated me. You just don’t care do you?
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia Can’t watch them @virginmedia as service not working and you have left me hanging on phone for over 90 minutes.
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Cara
(@lennonsghirl) reported
from
Coatbridge, Scotland
@virginmedia had there been reported broadband issues in the ML5 area this morning? My service died about 20 mins ago and I can’t get back online. I’m working from home and have a meeting later on so any info would be great! Thanks
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Charles
(@cdoolan78) reported
from
Kirkintilloch, Scotland
@virginmedia My wi fi is down again getting nothing since I’ve been on this new contract nothing but hassle I’m going to new supplier won’t be touching virgin ever again !!!!!!
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Nik Rattray 🏴🇪🇺⚗️⚖️🔬🧬👨🏻🔬
(@NikRattray) reported
from
Glasgow, Scotland
@virginmedia been receiving some pretty unhelpful advice from your help desk team with no real resolution. Didnt get a manager's call back and have been treated pretty rubbish. Any chance you can help me?
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Max/Magnus Joss
(@magnusjoss) reported
from
Glasgow, Scotland
@virginmedia It's not an area issue; you prematurely closed my account on the wrong date as I'm moving house and the team members handling the cancellation put the wrong date in. I phoned customer service yesterday morning and was able to be reconnected, it's fixed now.
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Éraic Lyrios
(@EraicLyrios) reported
from
Glasgow, Scotland
@virginmedia you told me a router would be delivered on Saturday. Yodel says they couldn’t access the building, even though we were all in. You told me it would arrive today, yodel just rebooked it for tomorrow. I have been your customer for 3 days and I already want to l LEAVE
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Elenita
(@Coops_71) reported
from
Thornliebank, Scotland
@bless_machine @SkyUK @virginmedia Thanks, but my parents have cable and no issues. And I don’t think they ever had a 47% increase on their monthly bill with no warning.
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia ...and after the 90 minutes you decide to hang up WHY????
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Stephen
(@Websergeant) reported
from
Kilbarchan, Scotland
@virginmedia Seemed to settle down after a hour or so, seems to be okay tonight
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Seonaidh McIntyre🕷️🏴🇪🇺
(@johnnie_mc) reported
from
Paisley, Scotland
@virginmedia Technician not available till Tuesday, 7 days without broadband when working from home. Going to cancel.
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Naomi_G_Brown
(@naomi_G_brown) reported
from
Glasgow, Scotland
@virginmedia hi there just wondering what's up with the Broadband in the G3 area? It has been abysmal all week, today alone it has already gone down at least 5 times... Tried calling, gave up due to on hold fatigue 💤
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Stephen
(@Websergeant) reported
from
Kilbarchan, Scotland
@virginmedia is there a known problem in the PA10 area?
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia No service for 2 days and been awaiting assistance on phone for over an hour. Do I wait forever or cancel my direct debit now?
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Ellenor
(@supaellie1) reported
from
Glasgow, Scotland
@virginmedia this has got to be THE WORST service in the whole world. Been a virgin customer for years and years then when you bill goes up and you phone you get a good deal... promised a deal. Sitting all day waiting for instalment to phone to be told it was rejected!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Clare Hollis
(@moosehead1984) reported
@virginmedia @virginhelp @natty_gilly We have been without internet for 3 weeks and every time I try to resolve the issue I get automated bots.
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Kevin Arthur #FBPE #FBSI SNP
(@Tumshie_Heid) reported
@virginmedia @Chi_Gaia I've been having similar issues for the last 2 weeks. You do know we have gigabyte internet available in Edinburgh provided by Vodafone don't you? You used to be good but not now.
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Flint Fredstone🏳️🌈🇿🇦 🇬🇧🎮
(@raining_bows) reported
@virginmedia I was kinda hoping there was another step before that? current gig1 customers can’t get a hub 5, only a replacement hub 4, so I don’t see the point if the problem will just stay the same, thanks anyway though, il wait till I can’t get a hub 5 and ask for that,
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Martin Brunt
(@MartinBrunt) reported
@virginmedia I called about a week ago, and was told it would be fixed by 2nd Sept. Which was bad enough!! Still not fixed and being told today about another 6 days. I called an hour ago to check if I was in contract and the CS rep was shocking, sounded like I was interrupting him!!
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Flint Fredstone🏳️🌈🇿🇦 🇬🇧🎮
(@raining_bows) reported
@virginmedia Aloha! it goes like this, internet stops working, hub light stay white, then after about 5 mins, turns off, flashes white and then after another 5 it comes back to life, 5 times in 2 days, I never have issues, all connections solid and rebooted, app says no issues
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Liz Blackledge
(@lizzieann1982) reported
@virginmedia Tried again today but got no where. You have overcharged me since May and every time I ring to resolve it I get promised it has been only to have the same issue the next month. Never been so stressed by a service provider. I just want this issue resolved and money returned
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Thomas Ian Banwell
(@ThomasIanBanwel) reported
@virginmedia Liverpool L7 area Broadband is still down and no eta but then thr date of a fix keeps being pushed back
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Just Me
(@BrushedBasil) reported
@virginmedia I've no idea if it's a fault exclusive to my home. Your advisors hang up. Supposedly an engineer is booked. Had no confirmation. Everyone repeats the same thing. "Try restarting", "click this link". We all do that before we call!!!
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Faith Neale
(@faithaneale) reported
@Mike_E_Neale @virginmedia @virginmedia will we be able to reimbursed for each day we have to travel into the office? For the mobile data we've had to use over the past week? For the amount we've been billed despite having no service?
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Salvatore Pugliese.
(@Sal_P_72) reported
Hay @virginmedia, can you please give everyone the option to just rent a new film on your demand service, instead of only buying it?