Virgin Media Outage Report in Milngavie, East Dunbartonshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Milngavie, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Milngavie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Milngavie, East Dunbartonshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Alexandria, Coatbridge, Paisley, Uddingston, Dumbarton, Renfrew, Johnstone and Erskine.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Phone | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
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| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Milngavie, Scotland
Latest outage, problems and issue reports in Milngavie and nearby locations:
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Andrew Bradley
(@AndrewTOG) reported
from
Glasgow, Scotland
Well no @F1 the. Thanks to @virginmedia failing and not connecting. No customer support open and no response online… what dark age company is this ?
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David A
(@tofolo_1) reported
from
Glasgow, Scotland
@virginmedia Perhaps if you read my messages? 1st message said I don't have a land line. 0345 is 30p a minute on O2 PAYG (your merger partner) This is a sign of customer service to come. I will cancel before my connection date. Thanks for confirming my fears about virgin.
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Wilson
(@wilsonfkp) reported
from
Glasgow, Scotland
@virginmedia I guess it's being restored, I'm on a wired connection and last night and early this morning was like connecting and disconnecting, a bit unstable but I guess your team is working on it
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wolfofwhickham
(@wolfofwhickham) reported
from
Glasgow, Scotland
@virginmedia Weeks ago and everyone nothing shows on the tracking.... its a basic issue that needs resolving can u assist direct ? Need to have some good service from you as today this will be putting people off and I'm certainly not recommending you as it stands
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Kieran Reynolds
(@keybo7) reported
from
Clydebank, Scotland
@virginmedia How did folk manage to buy these when site down?
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Wilson
(@wilsonfkp) reported
from
Glasgow, Scotland
@virginmedia seems to be down in Renfrew... No internet for tonight 😭
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wolfofwhickham
(@wolfofwhickham) reported
from
Glasgow, Scotland
@virginmedia Very simple .... I never had paper billing it started and I keep getting charged for it .... and no matter what is discussed or sorted on a call wotyncustomer services it keeps getting charged. ...
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Tony McCaffery (he/they)
(@tonymccaffery) reported
from
Glasgow, Scotland
Hey @virginmedia, can you help please? I’ve never plugged a landline phone to my router since becoming a customer. (I never needed one til now). So I just took the voip/landline adapter out the box and it’s broken. How do I get a new one so that I can plug in a landline? Thanks.
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Elaine Byrne
(@ElaineB50245734) reported
from
Glasgow, Scotland
@virginmedia I have a complaint and cannot find a email address for it
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David A
(@tofolo_1) reported
from
Glasgow, Scotland
@virginmedia how do I contact the help team? Recently joined and trying to setup billing / online account says to call you. But 0345 is 30p a minute. Can't find webchat, can't find text thing, don't have a live landline yet. I can access the dark web easier!
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wolfofwhickham
(@wolfofwhickham) reported
from
Glasgow, Scotland
@virginmedia are you going to answer any of my complaints???? It's been weeks How can you keep getting my bill wrong ? Spoke to your agents many times .... Poor poor service ..... #poorservice #badservice #bad
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Michael Macdonald
(@justcall_mesir) reported
from
Alexandria, Scotland
@virginmedia please have any of the following fake names call me back please ASAP....abby, abys manager, Jean on collections, Bradley who passed me on to some else cause he was out having abeer, or Luke who didn't finish finding a solution to @virginmedia's ineptitude.
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Scott stafford
(@scottstafford87) reported
from
Glasgow, Scotland
@virginmedia It’s connected to the network
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Mhairi Phillipson 💙
(@lucken_fiddler) reported
from
Glasgow, Scotland
@virginmedia I have had no broadband in G75 8 area of East Kilbride since 10.30pm on 3/11. We've had 4 rolling fix times which now says 14.15 today. tried your WhatsApp - told you are not taking anymore fault reports. Can you give honest fix time please?
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Michael Macdonald
(@justcall_mesir) reported
from
Alexandria, Scotland
@virginmedia - 3hrs on the phone today to several of your "Managers, Collections, and Tier 1 and 2 staff" No further forward, due to unprofessional calls, rudeness, and staff with a sloppy shoulder approach with no solution, no acceptance of error. Shocking customer service.
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Pauline Campbell-Jones💫🏁😽🦖
(@Lealea2009) reported
from
Glasgow, Scotland
@virginmedia broadband and TV down for 12 hours, having to tether to my mobile so that I can work from home today. 🙁
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David A
(@tofolo_1) reported
from
Glasgow, Scotland
@virginmedia Are you kidding? I am not paying 30p a minute to call you. The contact us page says webchat but no link? It also says some text service but no number? Are you also just making it impossible to get in touch. If this becomes any harder to set up billing I will cancel....
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Crawford Milne
(@CrawfordMilne) reported
from
Glasgow, Scotland
So @virginmedia won't send out a technician because the signal coming into my house is fine - even though I keep telling them it's a problem with the WiFi from the router. I was offered a technician at a cost of £25 !! Absolutely disgraceful customer 'service'.
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Krisy 🏴 🇬🇧
(@KrisyFaeGlesga) reported
from
Glasgow, Scotland
I ******* hate @virginmedia these clowns are worse than council workers!! Thank **** I cancelled
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Holly McCormack 🏴
(@Hollz2012) reported
from
Paisley, Scotland
It seems I made a good call using the OVO priority link this morning and not one through virgin media. Joined a virtual queue of around 12,000 that took half hour and although would like to have been lower down at the gig, I can’t have many complaints. #peterkay
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MadameWTAFHeap 🇺🇦🕷
(@MadameTrashheap) reported
@virginmedia According to messages and team it's "an area issue". Tried to book another tech but was cancelled as "major outage in area" i March. About to move providers as all I get are excuses and apologies
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Pest Control
(@Pestsputtorest) reported
@virginmedia Yes apart from the outages we do not get the service we pay for. The download speed never reaches the promised 500 unless as a family we all huddle around the router!
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Kevin Grieve
(@Grievsy15) reported
@virginmedia @HISTORYUK ....your **** equipment will be in the bin. **** excuse for a company with **** bot style customer service.
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Izzie d
(@ebushell8) reported
@virginmedia I spent 3 hours dealing with customer services yesterday, absolutely useless.
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🌸Lauraaa🌸
(@_lauraaaxo_) reported
@virginmedia called and got HUNG UP on again i want a f ormal complaint!
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🌸Lauraaa🌸
(@_lauraaaxo_) reported
@virginmedia oh really thats funny how 4 of your AGENTS hung up on me yesterday yet for the 5th one to actually speak to me fully yet again today 2 of your god damn agets hung up on me for 1 to speak to me this is an absolute joke appalling service! it was definitely on purpose
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Rob Howes
(@howes_rob) reported
@virginmedia Yes we do and after much discussion and being cut off, I will be call you tomorrow to cancel my whole revised package. This has been an education
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Paul Milligan
(@pmilligan1983) reported
@virginmedia Broadband cutting out consistently in DD1 again today. Just completely dropping off for random amounts of time. What an absolute shambles of a week this has been. Your status checker says there’s only issues with TV here. Awful, awful service.
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philwoodford
(@philwoodford) reported
@virginmedia Are you sure there’s not something more generally wrong? It’s now telling me I should replace my hub (?) but can’t actually let me do it. I get the impression there’s a general problem with your service.
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Christopher Southam
(@gingersoutham92) reported
@virginmedia Hii I’ve being having issues for a few days now where my internet is either completely off or keeps turning on & off.