Virgin Media

Virgin Media Outage Report in Greenock, Inverclyde, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Greenock come from postal codes PA16.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Greenock, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Greenock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Greenock, Inverclyde, Scotland 12/12/2025 10:35

December 12: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Greenock, Inverclyde, Scotland

The most recent Virgin Media outage reports came from the following cities: Greenock, Dumbarton, Alexandria and Johnstone.

Loading map, please wait...
City Problem Type Report Time
United KingdomGreenock TV
United KingdomGreenock Internet
United KingdomGreenock Internet
United KingdomGreenock Internet
United KingdomDumbarton Internet
United KingdomGreenock TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Greenock, Scotland

Latest outage, problems and issue reports in Greenock and nearby locations:

  • BarrosLXXXIX Lee Barros (Fotze) (@BarrosLXXXIX) reported from Greenock, Scotland

    @virginmedia Can I change my direct debit date, I have had no response from the text message service and calling up is pointless as they are closed. If not I'll just cancel my Direct Debit and pay you on my new chosen date.

  • Miss_Grundy94 Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland

    @virginmedia my internet and TV connection did not work at all the full day yesterday and it is still not fixed. Could you advise me what the issue is and when it will be fixed please? G83 area in Scotland.

  • Tumsh41 Kevin (@Tumsh41) reported from Greenock, Scotland

    @Aaroonio @virginmedia Not working this morning here.

  • Craigsheesh Craig Taylor (@Craigsheesh) reported from Alexandria, Scotland

    @virginmedia Broadband and TV been down in Balloch G83 since early hours of this morning neither are up and running. Only work I can do is by tethering my phone to the computer killing my own data allowance. Any idea of timelines and how major a fault this is please ?

  • Miss_Grundy94 Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland

    @virginmedia Yes it said there was an issue and a technician would fix it at 3 separate times yesterday and it’s still not fixed today. This happens a lot yet we still pay our full bill, it’s not ideal.

  • Tumsh41 Kevin (@Tumsh41) reported from Greenock, Scotland

    @virginmedia My Broadband appears to be down. Can you please assist?

  • bohan1989 Andrew Bohan (@bohan1989) reported from Johnstone, Scotland

    You know @virginmedia must be down when the status checker isn't loading. Must be a pretty big outage.

  • lindsr87 Lindsay Reid (@lindsr87) reported from Greenock, Scotland

    @virginmedia I’ve had terrible WiFi coverage at home in the past few weeks and a mega frustrating conversation with your tech team this afternoon.

  • robbo_1962 Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland

    @virginmedia Ah I think I see my issue. It’s the M50 broadband package so I think 54 mbps is about average

  • robbo_1962 Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland

    @virginmedia There are no issues in my area and the tests found no faults. How do I do a hard wired test, do I need to connect a laptop somehow? Thanks

  • bolton2710 Steven (@bolton2710) reported from Greenock, Scotland

    @virginmedia two days in a row broadbands gone down.

  • robmcg6 Robert McGowan🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@robmcg6) reported from Alexandria, Scotland

    @virginmedia shocking service,on hold for over 30 minutes to speak to someone about my tv package.then they hang up. Time for a change after more than 10 years you would think they value your business 😡😡😡😡😡😡

  • nina95020657 nina (@nina95020657) reported from Alexandria, Scotland

    @riddmj @virginmedia I’ve also tried making a complaint online and it won’t send that either so you can’t do anything online or on the phone so if you cut people of what you going to do then just apologise. Because it’s not fair if you do actually do that.

  • Miss_Grundy94 Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland

    @virginmedia any idea when the network will be available in the G83 area again? Our TV and internet have been off all day.

  • Sharleen87 SharleenStrachan (@Sharleen87) reported from Greenock, Scotland

    @virginmedia wifi down again

  • lindsr87 Lindsay Reid (@lindsr87) reported from Greenock, Scotland

    @virginmedia’s customer services are shocking! Wish @bt_uk would hurry with fibre in my area 👍🏻

  • Websergeant Stephen (@Websergeant) reported from Kilbarchan, Scotland

    @virginmedia I’m having a real problem trying to swap a sim, the one you sent has been lost and the phone no longer receives calls or texts, I’m about mental trying to work this out online and on the automated phone system, can you help?

  • Rebecca_GMFC Rebecca Thompson (@Rebecca_GMFC) reported from Greenock, Scotland

    @virginmedia @stumcc761 Service is always shocking🥱

  • Rebecca_GMFC Rebecca Thompson (@Rebecca_GMFC) reported from Greenock, Scotland

    @virginmedia ridiculous service, constant no internet at home and affects more than one of us!!! Someone dm me and get this sorted, absolutely fed up

  • Rebecca_GMFC Rebecca Thompson (@Rebecca_GMFC) reported from Greenock, Scotland

    @virginmedia @stumcc761 Service is always shocking, fed up with it 😒🥱

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • beaq__ * (@beaq__) reported

    @virginmedia ok well there is a problem

  • ffsrizvvan Rizvvan (@ffsrizvvan) reported

    @ClinicalReform I changed a week before i got ip banned But might change the whole broadband bcuz virgin media is just ****

  • quinn_rori ÉimîQuinn (@quinn_rori) reported

    @virginmedia How many times do inhave to beg and plead with your company to cancel my service? Hours&hours on hold to be hung up on & still ur sending me yet another bill for a home I no longer live in &service I not longer use. This abuse is disgusting!

  • tokerspud Andrew Psaras (@tokerspud) reported

    @virginmedia This service is abysmal. Can you send me the link to close my account please. I’m off

  • keithbriggo Keith Briggs (@keithbriggo) reported

    @virginmedia ive spent my evening calling you as ive got a problem with my wifi and after an hour of calling the call is cut off. Ive tried twice to call you tonight but same again after an hour im cut off. This is unacceptable. Part 1

  • Dr_Paul_Thomas Paul Thomas 💙 (@Dr_Paul_Thomas) reported

    @virginmedia broadband internet grinding to a halt in N8 London - again. The service has been terrible for weeks - is it time to switch to BT?

  • JohnLoydall John Loydall (@JohnLoydall) reported

    @virginmedia literally been cut off for no reason, been hung up on once already, put through to 3 different people and have been on hold for the last hour. Shocking customer service.

  • quinn_rori ÉimîQuinn (@quinn_rori) reported

    @TGeezeer @virginmedia I'm in the same boat. Let them sue me, I'm a lawyer, I fkn LOVE a good law suit. Absolutely shameful garbage company. I'm embarrassed for them. Come at me Virgin.

  • banterledge Banterledge (@banterledge) reported

    @ayresie__ Virgin media out here ruining peoples carrers with **** wifi

  • Hail_Leviathan Ben Fenlon (@Hail_Leviathan) reported

    @virginmedia broadband speed has dropped from 200mbps to 45 at most this week in L36. Is this due to the lockdown or other issues?