Virgin Media Outage Report in Greenock, Inverclyde, Scotland
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The latest reports from users having issues in Greenock come from postal codes PA16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Greenock, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Greenock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Greenock, Inverclyde, Scotland
The most recent Virgin Media outage reports came from the following cities: Greenock, Johnstone, Dumbarton, Helensburgh and Alexandria.
| City | Problem Type | Report Time |
|---|---|---|
 Greenock |
||
| Johnstone |
Internet | |
| Greenock |
Internet | |
| Greenock |
Internet | |
| Johnstone |
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| Dumbarton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Greenock, Scotland
Latest outage, problems and issue reports in Greenock and nearby locations:
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Robert McGowan🏴
(@robmcg6) reported
from
Alexandria, Scotland
@virginmedia shocking service,on hold for over 30 minutes to speak to someone about my tv package.then they hang up. Time for a change after more than 10 years you would think they value your business 😡😡😡😡😡😡
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Stephen
(@Websergeant) reported
from
Kilbarchan, Scotland
@virginmedia I’m having a real problem trying to swap a sim, the one you sent has been lost and the phone no longer receives calls or texts, I’m about mental trying to work this out online and on the automated phone system, can you help?
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia Ah I think I see my issue. It’s the M50 broadband package so I think 54 mbps is about average
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Lindsay Reid
(@lindsr87) reported
from
Greenock, Scotland
@virginmedia I’ve had terrible WiFi coverage at home in the past few weeks and a mega frustrating conversation with your tech team this afternoon.
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nina
(@nina95020657) reported
from
Alexandria, Scotland
@riddmj @virginmedia I’ve also tried making a complaint online and it won’t send that either so you can’t do anything online or on the phone so if you cut people of what you going to do then just apologise. Because it’s not fair if you do actually do that.
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Rebecca Thompson
(@Rebecca_GMFC) reported
from
Greenock, Scotland
@virginmedia @stumcc761 Service is always shocking, fed up with it 😒🥱
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Miss Grundy
(@Miss_Grundy94) reported
from
Alexandria, Scotland
@virginmedia Yes it said there was an issue and a technician would fix it at 3 separate times yesterday and it’s still not fixed today. This happens a lot yet we still pay our full bill, it’s not ideal.
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Stephen
(@Websergeant) reported
from
Kilbarchan, Scotland
@virginmedia is there a known problem in the PA10 area?
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Lindsay Reid
(@lindsr87) reported
from
Greenock, Scotland
@virginmedia’s customer services are shocking! Wish @bt_uk would hurry with fibre in my area 👍🏻
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Miss Grundy
(@Miss_Grundy94) reported
from
Alexandria, Scotland
@virginmedia any idea when the network will be available in the G83 area again? Our TV and internet have been off all day.
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Miss Grundy
(@Miss_Grundy94) reported
from
Alexandria, Scotland
@virginmedia my internet and TV connection did not work at all the full day yesterday and it is still not fixed. Could you advise me what the issue is and when it will be fixed please? G83 area in Scotland.
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Craig Taylor
(@Craigsheesh) reported
from
Alexandria, Scotland
@virginmedia Broadband and TV been down in Balloch G83 since early hours of this morning neither are up and running. Only work I can do is by tethering my phone to the computer killing my own data allowance. Any idea of timelines and how major a fault this is please ?
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Steven
(@bolton2710) reported
from
Greenock, Scotland
@virginmedia two days in a row broadbands gone down.
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Andrew Bohan
(@bohan1989) reported
from
Johnstone, Scotland
You know @virginmedia must be down when the status checker isn't loading. Must be a pretty big outage.
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Rebecca Thompson
(@Rebecca_GMFC) reported
from
Greenock, Scotland
@virginmedia @stumcc761 Service is always shocking🥱
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Lee Barros (Fotze)
(@BarrosLXXXIX) reported
from
Greenock, Scotland
@virginmedia Can I change my direct debit date, I have had no response from the text message service and calling up is pointless as they are closed. If not I'll just cancel my Direct Debit and pay you on my new chosen date.
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia There are no issues in my area and the tests found no faults. How do I do a hard wired test, do I need to connect a laptop somehow? Thanks
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SharleenStrachan
(@Sharleen87) reported
from
Greenock, Scotland
@virginmedia wifi down again
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Rebecca Thompson
(@Rebecca_GMFC) reported
from
Greenock, Scotland
@virginmedia ridiculous service, constant no internet at home and affects more than one of us!!! Someone dm me and get this sorted, absolutely fed up
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Kevin
(@Tumsh41) reported
from
Greenock, Scotland
@virginmedia My Broadband appears to be down. Can you please assist?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adeola Wilson
(@AdeolaDee) reported
@virginmedia @FoodwiseWomen Can you Respond to my tweets please! This is awful
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Charlotte
(@charlXOtte) reported
@lillyelizax @virginmedia Looool maybe your laptops got a weak wifi signal then and your wifi not the problem
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Helene Reardon Bond OBE
(@HReardonBond) reported
@h_rbond @virginmedia @virginmedia please can you help us. We are working from home and its getting desperate. Please can you contact us.
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🤷🏻♂️
(@whyfckingbother) reported
@virginmedia customer service is appalling. 3 phone calls and almost 3 hours later still on hold after being cut off twice ..... I hear @SkyUK calling me
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Mary Ring
(@MOMMIEMOO333) reported
from
Garrane, Munster
@virginmedia can you please explain to me why ye seem to be the only company with no customer service dept open to deal with phone queries do ur staff not have phones ??? No response from chatbots, they don’t seem to understand me #appallingcustomersevice
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Anwer
(@Anwer121) reported
@virginmedia still not had a response to my complaint about the service. Today’s is the 10th working day?
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Andrew Elsey
(@NerdyWeasel) reported
@Beer52HQ Beer52 Customer service is some of the worst I've experienced in all my life. And I've been a customer of both @SkyUK and @virginmedia #beer52 #avoidthem #theydonotcareaboutcustomers
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° Тоттенхэм
(@SpursKS) reported
@virginmedia SERIOUSLY , NEVER KNOWN SERVICE LIKE IT!!! 4 DAYS OFF WORK WASTED WAITING FOR NO ONE!!! FUMING!
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Xenia Messerschmitt
(@xenia_ina) reported
@virginmedia It's now been a month, and an engineer has visited and they couldn't do anything, and it's still not working. At this stage I have spend around £400 of my own money for mobile data. I'm beyond annoyed.
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Tike connell
(@TikeC) reported
@virginmedia I have been sent a text asking me to phone about my complaint which I did yet the agent on the phone can’t even access my complaint, what a joke the customer service is !!