Virgin Media Outage Report in Greenock, Inverclyde, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Greenock, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Greenock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Greenock, Inverclyde, Scotland
The most recent Virgin Media outage reports came from the following cities: Johnstone, Alexandria, Dumbarton and Greenock.
| City | Problem Type | Report Time |
|---|---|---|
 Johnstone |
Internet | |
| Alexandria |
TV | |
| Dumbarton |
Wi-fi | |
| Johnstone |
TV | |
| Dumbarton |
TV | |
| Johnstone |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Greenock, Scotland
Latest outage, problems and issue reports in Greenock and nearby locations:
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Lindsay Reid
(@lindsr87) reported
from
Greenock, Scotland
@virginmedia’s customer services are shocking! Wish @bt_uk would hurry with fibre in my area 👍🏻
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Andrew Bohan
(@bohan1989) reported
from
Johnstone, Scotland
You know @virginmedia must be down when the status checker isn't loading. Must be a pretty big outage.
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SharleenStrachan
(@Sharleen87) reported
from
Greenock, Scotland
@virginmedia wifi down again
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Robert McGowan🏴
(@robmcg6) reported
from
Alexandria, Scotland
@virginmedia shocking service,on hold for over 30 minutes to speak to someone about my tv package.then they hang up. Time for a change after more than 10 years you would think they value your business 😡😡😡😡😡😡
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Lindsay Reid
(@lindsr87) reported
from
Greenock, Scotland
@virginmedia I’ve had terrible WiFi coverage at home in the past few weeks and a mega frustrating conversation with your tech team this afternoon.
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Steven
(@bolton2710) reported
from
Greenock, Scotland
@virginmedia two days in a row broadbands gone down.
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Miss Grundy
(@Miss_Grundy94) reported
from
Alexandria, Scotland
@virginmedia my internet and TV connection did not work at all the full day yesterday and it is still not fixed. Could you advise me what the issue is and when it will be fixed please? G83 area in Scotland.
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Craig Taylor
(@Craigsheesh) reported
from
Alexandria, Scotland
@virginmedia Broadband and TV been down in Balloch G83 since early hours of this morning neither are up and running. Only work I can do is by tethering my phone to the computer killing my own data allowance. Any idea of timelines and how major a fault this is please ?
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Miss Grundy
(@Miss_Grundy94) reported
from
Alexandria, Scotland
@virginmedia any idea when the network will be available in the G83 area again? Our TV and internet have been off all day.
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Kevin
(@Tumsh41) reported
from
Greenock, Scotland
@virginmedia My Broadband appears to be down. Can you please assist?
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Stephen
(@Websergeant) reported
from
Kilbarchan, Scotland
@virginmedia is there a known problem in the PA10 area?
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia There are no issues in my area and the tests found no faults. How do I do a hard wired test, do I need to connect a laptop somehow? Thanks
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Rebecca Thompson
(@Rebecca_GMFC) reported
from
Greenock, Scotland
@virginmedia @stumcc761 Service is always shocking🥱
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Miss Grundy
(@Miss_Grundy94) reported
from
Alexandria, Scotland
@virginmedia Yes it said there was an issue and a technician would fix it at 3 separate times yesterday and it’s still not fixed today. This happens a lot yet we still pay our full bill, it’s not ideal.
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Lee Barros (Fotze)
(@BarrosLXXXIX) reported
from
Greenock, Scotland
@virginmedia Can I change my direct debit date, I have had no response from the text message service and calling up is pointless as they are closed. If not I'll just cancel my Direct Debit and pay you on my new chosen date.
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Stephen
(@Websergeant) reported
from
Kilbarchan, Scotland
@virginmedia I’m having a real problem trying to swap a sim, the one you sent has been lost and the phone no longer receives calls or texts, I’m about mental trying to work this out online and on the automated phone system, can you help?
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia Ah I think I see my issue. It’s the M50 broadband package so I think 54 mbps is about average
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nina
(@nina95020657) reported
from
Alexandria, Scotland
@riddmj @virginmedia I’ve also tried making a complaint online and it won’t send that either so you can’t do anything online or on the phone so if you cut people of what you going to do then just apologise. Because it’s not fair if you do actually do that.
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Rebecca Thompson
(@Rebecca_GMFC) reported
from
Greenock, Scotland
@virginmedia ridiculous service, constant no internet at home and affects more than one of us!!! Someone dm me and get this sorted, absolutely fed up
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Rebecca Thompson
(@Rebecca_GMFC) reported
from
Greenock, Scotland
@virginmedia @stumcc761 Service is always shocking, fed up with it 😒🥱
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tzafrir Barak
(@TzafrirBarak) reported
@virginmedia That they are unable to help.
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posty
(@SirSkiSlump999) reported
@virginmedia one of your workers has just unplugged the streets internet and the fastest you can fix this is THURSDAY! Three days of no internet means I miss 3 days of work which I do not get paid for. This is awful service bruh
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Annie Paul
(@Anni3Paul) reported
@virginmedia I checked the service status but that only refers to broadband/TV/phone. This issue is with the authentication mechanism on your website. It is not working and I need to be able to log in and check my account is secure.
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Singapore Maths Academy
(@SGMathsAcademy) reported
@virginmedia That team us useless, they've transferred me to the wrong number, told me they would call me back within hour and after 4 hours haven't! Your customer support is horrendous. What is the email address of the CEO?
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Hendo1980
(@Hendo1980) reported
@virginmedia 3pm and still not working internet, which is really useful when you work from home, when is this going to be sorted?
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Glen Arnold 🇬🇧🇬🇷🎹🎶🎵
(@MrBlitzed) reported
@virginmedia Yes and it says 'no issues'
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Joe
(@mrjoevember) reported
@virginmedia It is. An operator at the contact centre confirmed it. They informed me that the estimated resolution date is 9th March (over 48 hours from when the problem began). As we both WFH, I'm sure you appreciate how inconvenient this is. We wish for this to be deducted from our bill.
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Thom
(@ThomFairey) reported
@virginmedia Can I get some help, I spent over an hour setting up a new package just to be told there were issues with O2, I was told I would be called back. This was over a week ago. Can I get this sorted.
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Thom
(@ThomFairey) reported
@virginmedia I don't really want to have to go through the whole process again. I was on the phone for over an hour. It was just sorting out the O2 SIM that was an issue. I said I would happy have the bundle without a sim, but the deal is more expensive without it, and not cheaper.
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Daniel Peart
(@peartdan) reported
@virginmedia Hi, I need you to confirm which company is providing your mobile coverage as I need to avoid them when I leave you due to awful coverage.