Virgin Media Outage Report in Greenock, Inverclyde, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Greenock, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Greenock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Greenock, Inverclyde, Scotland
The most recent Virgin Media outage reports came from the following cities: Johnstone, Largs, Dumbarton and Greenock.
| City | Problem Type | Report Time |
|---|---|---|
 Johnstone |
Internet | |
| Largs |
TV | |
| Dumbarton |
Internet | |
| Greenock |
TV | |
| Greenock |
Internet | |
| Greenock |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Greenock, Scotland
Latest outage, problems and issue reports in Greenock and nearby locations:
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia I’ve disabled Dolby and it seems to be ok at the moment so hopefully that’s solved it. Thanks for your help. Pete
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
Since upgrading to @virginmedia M200 broadband the sound and vision in our tv keeps going out of sync. Does anyone know why and if there’s a solution? Thanks
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Gordon Bradford
(@gbradford67) reported
from
Brookfield, Scotland
@virginmedia Broadband once again running at 50% bandwidth, at most. Not funny with parents working from home plus 2 teenagers doing home learning. Should I now just pay half my bill for half the service?
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AmandaM2282
(@AmandaM2282) reported
from
Alexandria, Scotland
@virginmedia Long story short I was told information that was not correct claimed my money back after being advised to do so the money then has been added back on to my next bill and after endless chats emails complaint forms promises of a call back I’m still waiting to get this resolved
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Anne McLean
(@annemclean66) reported
from
Dumbarton, Scotland
@virginmedia How do I get through to a human to discuss a problem with my neighbours Virgin account?
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia I’m paying for 200mbps and sometimes I achieve that, like now, but I still can’t watch @BBCiPlayer without constant buffering. This “local” issue was supposed to be sorted. Seriously considering other options to watch @BBCMOTD
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Steven Beattie
(@BETTYLAROO) reported
from
Linwood, Scotland
@virginmedia YouTube app on V6 box has had playback issues for months. Used to be black screen flashing up for a second at beginning of every video, today it's black screen throughout video and only audio. Not good 🙄
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Brigid Smith
(@brigidms) reported
from
Greenock, Scotland
@virginmedia I have been waiting for over a week for a return call from customer service , obviously don’t want my business after 20 years . Looking for a new broadband provider any suggestions . One that actually works would be good 🤬
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Susie
(@Susie61180) reported
from
Greenock, Scotland
@virginmedia all my channels including freeview ones are giving the message 'channel not authorised' this morning, I've rebooted and still the same, any help please??
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Craig Taylor
(@Craigsheesh) reported
from
Alexandria, Scotland
@virginmedia I have an outstanding complaint since 12/01 with a promise a supervisor would call within 72 hrs having heard nothing since 12/01 I phoned yesterday and was told a supervisor would call within 24hrs still no call appalling customer service. Where do escalate this to
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Dee McBee
(@dee_mcbee) reported
from
Greenock, Scotland
Internet not working in pa14 area, website says there are no problems in my area @virginmedia
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David Walker
(@walker17car) reported
from
Linwood, Scotland
@BeckyEverson @SkyUK @virginmedia Been with them for 20 odd years from the old NTL days and never had a problem, their customer service on the other hand...
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Ashley McLoone
(@ash_mcloone) reported
from
Greenock, Scotland
@virginmedia No no one else has problems
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michael hutcheson
(@mickhutcheson) reported
from
Bishopton, Scotland
@mcneill_craig @virginmedia They don't make live chat easy to find for existing customers. If you are a new customer browsing packages it's there. But minute you log in to VM online the function vanishes into thin air
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Ceallaigh Nic hEachaidh
(@kellyarla_) reported
from
Greenock, Scotland
Anybody else having problems with Virgin Media internet?
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Angie Murphy
(@angie__murphy) reported
from
Greenock, Scotland
Has anyone got that Virgin Media 1 gig internet? If so, what's it like for stability, etc?
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Coco Brown
(@cocobrown1973) reported
from
Dumbarton, Scotland
@virginmedia Yeah I got it sorted however 1hr on a phone line at 30p per minute is not cheap taking a full hour to sort something that is simple is very poor customer service especially for loyal customers
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia I’ve done all that and it always says “no issues” but often when you get through on the phone you’re told there are and engineers are working on it. I’m just fed up of having to go through all the tests and restarts every time I want to record something or watch catch-up tv
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AmandaM2282
(@AmandaM2282) reported
from
Alexandria, Scotland
@virginmedia I was advised to apply for the indemnity off a supervisor no one said it would be added on at a later date and the whole reason it happened was because an advisor on the chat told me I would have no charges to pay in feb this is my problem too much Erin info and no one fixing it
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Mike
(@mickfiftyfive) reported
from
Dumbarton, Scotland
@virginmedia So channel's 1-5 are back up but all other channel's are still showing error cod (v53), whats the issue @virginmedia ???
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Hyndman
(@sarahhyndman) reported
@vmbusiness @vmbusinesshelp I’ve sent a message, I just want the internet I pay for to work so I can run my business. Being down for a day is understandable but this is now a week and a half.
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Oli McCrudden
(@olivermccrudden) reported
@virginmedia I have lodges an official complaint. Nothing has been done in over a month except payments being taken. Customer service lines are impossible to get answered on. Promises for Managers to call back go unfulfilled. You are stealing my money.
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Fieran
(@Faedrun) reported
@virginmedia At the moment it seems fine, but thats hardly the point. The frequent outages, as can be seen just by searching for Virgin Media on twitter, or looking at Down Detecter, have been out of hand lately. Last night around midnight, it went out for hundreds of people, no warning.
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Alan Bradley
(@AlanJBradley) reported
@virginmedia Yes a complaint was raised although 3 hours on a call and then 30 days to respond…let’s say it doesn’t strike me as @virginmedia being Customer focused. Left wondering if this was a regretful drunken first date…perhaps we just aren’t a match…but it’s definitely you, not me 😞
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Chris Hopkinson
(@chromaphotog) reported
@virginmedia my internet is painfully slow, and is almost stopping my work today. Any idea why? Internet speed test 015102050100+ 0.46 Megabits per second Testing upload… 3.31 Mbps download 0.46 Mbps upload Latency: 26 ms Server: London Your Internet connection is slow.
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〽️🇵🇸
(@MiladAhmed3) reported
@virginmedia Still crap, what's going on? What's the issue.
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YETI
(@AlmostYeti) reported
@virginmedia Yet again I'm unable to stream, which is my livelihood, you provide a service that is a fraction of what i pay for! should i bill you for the day?
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ChronoaX
(@danlisterx) reported
@virginmedia Normally ok up until midnight each day this week, when suddenly the service disappears, Internet down, website down, have to check through the many tweets to see its not just me, and looking at downdetector shows thousands of reports. Whats going on? We had no info on this at all
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LIV-ED TV
(@LIVED_TV) reported
@virginmedia Never seems to be any issues during day only from 11.50pm at night disconnects laptop and ps5 but light on hub remains white do updates drop around then or something
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IC3 🇵🇸🕊
(@ishmvm) reported
@virginmedia We dont have any wired connectors, to be honest the itv hub may just be a coincidence but we still have the issue of it cutting out constantly at night time