Virgin Media Outage Report in Greenock, Inverclyde, Scotland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Greenock come from postal codes PA15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Greenock, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Greenock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Greenock, Inverclyde, Scotland
The most recent Virgin Media outage reports came from the following cities: Alexandria, Greenock, Johnstone and Dumbarton.
| City | Problem Type | Report Time |
|---|---|---|
 Alexandria |
Wi-fi | |
| Alexandria |
TV | |
| Greenock |
Internet | |
| Johnstone |
TV | |
| Dumbarton |
Wi-fi | |
| Dumbarton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Greenock, Scotland
Latest outage, problems and issue reports in Greenock and nearby locations:
-
David Walker
(@walker17car) reported
from
Linwood, Scotland
@BeckyEverson @SkyUK @virginmedia Been with them for 20 odd years from the old NTL days and never had a problem, their customer service on the other hand...
-
🏴 Gary ScottishEagle 🏴
(@garydg7) reported
from
Greenock, Scotland
@virginmedia Your customer service is absolutely shocking. You have cut off a vulnerable pensioner twice in the past 72 hours for reasons of your own error, leaving her with no means of communication whilst apparently being unable to fix the issue for 24 hours. Shocking! 🤬
-
Ceallaigh Nic hEachaidh
(@kellyarla_) reported
from
Greenock, Scotland
Anybody else having problems with Virgin Media internet?
-
AmandaM2282
(@AmandaM2282) reported
from
Alexandria, Scotland
@virginmedia Long story short I was told information that was not correct claimed my money back after being advised to do so the money then has been added back on to my next bill and after endless chats emails complaint forms promises of a call back I’m still waiting to get this resolved
-
Dee McBee
(@dee_mcbee) reported
from
Greenock, Scotland
Internet not working in pa14 area, website says there are no problems in my area @virginmedia
-
Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia I’ve done all that and it always says “no issues” but often when you get through on the phone you’re told there are and engineers are working on it. I’m just fed up of having to go through all the tests and restarts every time I want to record something or watch catch-up tv
-
Mike
(@mickfiftyfive) reported
from
Dumbarton, Scotland
@virginmedia So channel's 1-5 are back up but all other channel's are still showing error cod (v53), whats the issue @virginmedia ???
-
Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia I just turned everything off at the mains and restarted it all and that seems to have sorted it. Don’t know why I didn’t think to try that before. Thanks for your help and suggestions 👍
-
Susie
(@Susie61180) reported
from
Greenock, Scotland
@virginmedia all my channels including freeview ones are giving the message 'channel not authorised' this morning, I've rebooted and still the same, any help please??
-
Anne McLean
(@annemclean66) reported
from
Dumbarton, Scotland
@virginmedia How do I get through to a human to discuss a problem with my neighbours Virgin account?
-
🏴 Gary ScottishEagle 🏴
(@garydg7) reported
from
Greenock, Scotland
@virginmedia Not only that, when pointing out to your CS team that the account holder was a vulnerable person, my wife was advised "what do you want me to do with that?" By the operator. Shameful. Fix her issue and stop cutting her off for no reason!!
-
Angie Murphy
(@angie__murphy) reported
from
Greenock, Scotland
Has anyone got that Virgin Media 1 gig internet? If so, what's it like for stability, etc?
-
Coco Brown
(@cocobrown1973) reported
from
Dumbarton, Scotland
@virginmedia Yeah I got it sorted however 1hr on a phone line at 30p per minute is not cheap taking a full hour to sort something that is simple is very poor customer service especially for loyal customers
-
🏴 Gary ScottishEagle 🏴
(@garydg7) reported
from
Greenock, Scotland
@virginmedia ... my wife who has authority to speak on her account on her behalf has been unsuccessfully trying to get you to once again resolve the issue. As it stands, we have been advised someone will be in touch within 24 hours. Unacceptable!! My mother in law lives alone
-
Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia I’m paying for 200mbps and sometimes I achieve that, like now, but I still can’t watch @BBCiPlayer without constant buffering. This “local” issue was supposed to be sorted. Seriously considering other options to watch @BBCMOTD
-
Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia I’ve disabled Dolby and it seems to be ok at the moment so hopefully that’s solved it. Thanks for your help. Pete
-
Steven Beattie
(@BETTYLAROO) reported
from
Linwood, Scotland
@virginmedia YouTube app on V6 box has had playback issues for months. Used to be black screen flashing up for a second at beginning of every video, today it's black screen throughout video and only audio. Not good 🙄
-
Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia Just tried that, still not working
-
🏴 Gary ScottishEagle 🏴
(@garydg7) reported
from
Greenock, Scotland
@virginmedia Yes, and reinstated her service around lunchtime today. Come 5pm, they cut her off again!!
-
AmandaM2282
(@AmandaM2282) reported
from
Alexandria, Scotland
@virginmedia I was advised to apply for the indemnity off a supervisor no one said it would be added on at a later date and the whole reason it happened was because an advisor on the chat told me I would have no charges to pay in feb this is my problem too much Erin info and no one fixing it
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
LouB
(@Lou_b_) reported
@virginmedia Please help signed a new contract 26th Aug, and advised Sep bill would be 2 months and Oct zero and going forward Nov my new package rate. However now been billed double again for Oct? Nov is now free, Dec is my new rate. I have now paid 2 months at the double rate?
-
Seth Freeman
(@SethFre23573280) reported
@virginmedia The ongoing problem was finally diagnosed in August when an engineer visited and found that the signal was not strong enough to boot up the replacement router he was trying to set up. He left without fixing anything.
-
Varika
(@PatelVarika) reported
@virginmedia Can someone please help me, my father has spoken to several people to cancel your services each time he’s told this will be done but it’s been going on since July. He is a pensioner and have over £100 taken from his is account is causing hard ship. Hope to hear back.
-
VicDiablo
(@victorolbaid) reported
@martinmoscrop @virginmedia Get rid of em phaps mart talk talk are sound consumer Friendly simple 2 use Website, Never Any probs. linked up 2 a samsung smartTV With all bbciplayer,more4s+Netflix etc. itsSWEET cant imagine ever going with virgin or sky HEARD loads probs complaints over yrs V-fezzie🎪 4 one!
-
Gilly
(@Gilly767574701) reported
@virginmedia is down again ....
-
Eva Sanchez
(@Eva_Sanchez) reported
@virginmedia today marks a month and one week of intermittent or no internet in SW18. I am on my 20th phone call always ending in being hung up on or being promised it will be fixed “tomorrow”. Service checker down. Thoughts?
-
Karen Foster
(@uniquerockchic) reported
And here we go again 11.55pm @virginmedia how many more times before you acknowledge you have a problem
-
Seth Freeman
(@SethFre23573280) reported
@virginmedia However, he did discover that the cable into my house had a massively oscillating signal and needed replacing. Since then I have been patiently waiting... and suffering. Each time I call your service team to find out why no-one showed up they appear to know nothing about it
-
Fluffs the Kaiju🔥🦖 | Kaiju VTuber (2.0 WIP)
(@KaijuFluffs) reported
Holy **** why does the wifi test me so - Virgin Media how much do I pay you ffs???
-
Goruto
(@GorutoRisa) reported
@virginmedia @PhilipOmnis Wait? I remember this issue from 2020. How are Virgin still in business in this area? Should look over the contract in case Virgin has a legit breach of contract as a provider. Call a lawyer to look at the legal jargon?