Virgin Media outages and service status in Greenock, Scotland
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Greenock, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi, TV, and E-mail.
- The most recent signal from this area was received May 3, 9:50 PM GMT+1.
- Wi-fi (33%)
- TV (33%)
- E-mail (17%)
- Internet (17%)
The latest reports from users having issues in Greenock come from postal codes PA15 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Greenock, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Greenock, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Greenock, Scotland
The most recent Virgin Media outage reports came from the following cities: Greenock, Dumbarton, Johnstone, and Alexandria.
| City | Problem Type | Report Time |
|---|---|---|
 Greenock
|
TV | 1 day ago |
|
Dumbarton
|
Wi-fi | 7 days ago |
|
Johnstone
|
14 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Greenock, Scotland
Latest outage, problems and issue reports in Greenock and nearby locations:
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mac / macca (@neilmacallister) reported from Alexandria, Scotland@virginmedia Is there a problem with TV reception in the G83 Area (Alexandria) ? Completed all diagnostic checks on my TV and Tivo box and still no reception yet. Please reply... thanks
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Andy Murdoch (@AGM60) reported from Wemyss Bay, Scotland@virginmedia Therein lies part of your issue. Contact centre customer service non-existent. No accountability. Empathy zero and telephony platform not fit for purpose @richardbranson I look forward to a resolution as per an email now received. Confidence low unfortunately.
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🏴 Gary ScottishEagle 🏴 (@garydg7) reported from Greenock, Scotland@virginmedia Not only that, when pointing out to your CS team that the account holder was a vulnerable person, my wife was advised "what do you want me to do with that?" By the operator. Shameful. Fix her issue and stop cutting her off for no reason!!
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🏴 Gary ScottishEagle 🏴 (@garydg7) reported from Greenock, Scotland@virginmedia Yes, and reinstated her service around lunchtime today. Come 5pm, they cut her off again!!
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Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland@virginmedia Just tried that, still not working
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Paul Malloy (@PMalloy67) reported from Greenock, Scotland@virginmedia getting really fed up with your service. Too many times I get message about can't connect to hub or some other connection problem. Cant even watch recordings as its on unit in living room. Bloody annoying for what you charge.
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🎄Marie🎄 (@rmariet7) reported from Greenock, Scotland@DannyWoodwad Been there when my mum had Virgin media. If I continue having problems, I will be changing.
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Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland@virginmedia I just turned everything off at the mains and restarted it all and that seems to have sorted it. Don’t know why I didn’t think to try that before. Thanks for your help and suggestions 👍
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Jed Cook (@CookJed) reported from Greenock, Scotland@PremierSportsTV Thanks but paying to watch on tv not iPad ; you need to have a word with @virginmedia who initially claimed not to know re the problem then cut me off twice ; never got through to customer service yet though they have now sent tweet
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Andy Murdoch (@AGM60) reported from Wemyss Bay, Scotland@Lardo9 @virginmedia Never been hung up upon 3 times!
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Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland@virginmedia Ah I think I see my issue. It’s the M50 broadband package so I think 54 mbps is about average
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Stephen (@Websergeant) reported from Kilbarchan, Scotland@virginmedia is there a known problem in the PA10 area?
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mac / macca (@neilmacallister) reported from Alexandria, Scotland@virginmedia - Internet / Broadband service has been terrible last few days, any problems in this area, I am in G83 postcode Strathleven, Alexandria. Thanks
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Susie (@Susie61180) reported from Greenock, Scotland@virginmedia my daughter is doing her uni degree from home at the moment and she cant miss deadlines to hand in papers so it's quite an issue for us, any help would be greatly appreciated
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David McClure (@DavidSMcClure) reported from Greenock, Scotland@virginmedia literally about to lose my shit.
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Kevin (@Tumsh41) reported from Greenock, Scotland@virginmedia My Broadband appears to be down. Can you please assist?
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michael hutcheson (@mickhutcheson) reported from Bishopton, Scotland@mcneill_craig @virginmedia They don't make live chat easy to find for existing customers. If you are a new customer browsing packages it's there. But minute you log in to VM online the function vanishes into thin air
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Lindsay Reid (@lindsr87) reported from Greenock, Scotland@virginmedia I’ve had terrible WiFi coverage at home in the past few weeks and a mega frustrating conversation with your tech team this afternoon.
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Susie (@Susie61180) reported from Greenock, Scotland@virginmedia Hi, yesterday we restarted our modem, ever since only half the devices in the house have wifi... half of them cant even find our network anymore, ranging from phones to smart TVs... can I please have some assistance as to why this has happened?
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David Walker (@walker17car) reported from Linwood, Scotland@BeckyEverson @SkyUK @virginmedia Been with them for 20 odd years from the old NTL days and never had a problem, their customer service on the other hand...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mr. Gringx 🔩 (@JamesRustles4) reported@JONEZZEEonMMA @GameRiot Having been with virgin media previously, Id have killed to have my internet only be down for four hours. I remember one summer we only HAD internet for 4 hours. Shocking service.
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G.Scotland 🏴 가일 🇰 K Drama Addict 🥰 (@theamayzingmrsM) reported@virginmedia im a new customer i was lead to belive a engineer would be installing broadband now i have a old telewest socket the cable that I am supposed to plugg in won't fit now where cable is supposed to go has that to be unscrewed ? I have no service or WiFi tia gail
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Isla (@saoirseisla) reportedMy fave thing about @virginmedia is nothing. No WiFi for 4 days. No WiFi = no tv. Been fobbed off for days. Each day promising it’ll fixed by the end of the day. Only to turn around today and say only an engineer coming to the house can fix it. I want out of this contract.
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Dan (@UKDan86) reported@loldiplo @virginmedia I'm not defending them, i'm just calling you stupid.
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AJ (@The_Broski_Boot) reported@virginmedia we are now over 12 hours into this issue without any meaningful update Under the Consumer Rights Act 2015, services must be provided with reasonable care and skill. A prolonged outage without resolution or communication may breach this. Can you please update
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Alexis “Cozy Bear” Lockhart (@AlexisAdamsTTV) reportedMy internet is down again. My modem is making buzzing noises @VirginMediaIE @virginmedia. So sorry, guys. I’ll be away from Twitter and YouTube for a while 🥺🥺🥺
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VirginmediaCSUK (@VirginmediaCSUK) reported@virginmedia @chuckmiddleton Have you tried learning to lip read until we are able to sort the audio issues?
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Kevin Clark (@kevinclarknw) reported@virginmedia Not good enough, I'm afraid. This is just the latest outage in recent weeks. The siuation appears to be getting worse, not better. We are paying for a service you are not providing and incurring additional costs through being unable to work from home.
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rssconsultant (@rssconsultant) reported@virginmedia your customer service agents on chat are utter crap. Taking 5 mins to reply to every response. Incompetent!
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william swain (@swainw36) reportedhi, @virginmedia Virgin Media O2 — urgent help needed. Our ntlworld family email setup (parent account + sub-mailboxes) has broken after migration. One account now controls all logins (a sub) and the others are locked out. This is an account linking/migration error. Plz escalate?