Virgin Media Outage Report in Greenock, Inverclyde, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Greenock, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Greenock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Greenock, Inverclyde, Scotland
The most recent Virgin Media outage reports came from the following cities: Dumbarton, Johnstone and Largs.
| City | Problem Type | Report Time |
|---|---|---|
 Dumbarton |
Wi-fi | |
| Dumbarton |
Total Blackout | |
| Johnstone |
Internet | |
| Largs |
TV | |
| Dumbarton |
Internet | |
| Greenock |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Greenock, Scotland
Latest outage, problems and issue reports in Greenock and nearby locations:
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Paul Harwood
(@PaulHarwood3) reported
from
Alexandria, Scotland
@virginmedia All it says is there is an issue no details
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Ashley McLoone
(@ash_mcloone) reported
from
Greenock, Scotland
@virginmedia “Cellular > Cellular Network Tap the Automatic... “ isnt n UK mob.
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Craig Taylor
(@Craigsheesh) reported
from
Alexandria, Scotland
@virginmedia had an absolutely waste of time phone call with Jay from your customer service today. Been with yourselves for 9 years and he was not prepared to assist me in the slightest to try and work out a better deal. Clearly customer loyalty means nothing to you.
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Saorsa Alba Photography
(@saorsa_alba) reported
from
Alexandria, Scotland
@virginmedia Hopeless customer service. All you had to tell me was yes or not if it was virgins fault in my area. But then again your just a call centre and hopeless.
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Tyronelad
(@mogwaiboy16) reported
from
Alexandria, Scotland
@virginmedia Wow , Virgin, just off the phone on 789, I’m astounded at what I was told , she said even if I’m connected to WiFi I still use my mobile monthly data, Jesus wept, I don’t know what to say about that , who can I speak too , I need help urgently.
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Tyronelad
(@mogwaiboy16) reported
from
Alexandria, Scotland
@virginmedia I don’t want to leave been a customer of Virgin media for 30 years, and I’m told my monthly data allowance is used when I connected to WiFi, customer service on 789 was insisting that was the the case , and on web chat exactly the same. What am I meant to do when nobody can help
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Dave
(@shaw_shank13) reported
from
Alexandria, Scotland
The @BBCiPlayer on @virginmedia is absolutely useless. So unresponsive and slow. The sport is finished by the time it eventually loads.
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Andy Murdoch
(@AGM60) reported
from
Wemyss Bay, Scotland
@virginmedia Therein lies part of your issue. Contact centre customer service non-existent. No accountability. Empathy zero and telephony platform not fit for purpose @richardbranson I look forward to a resolution as per an email now received. Confidence low unfortunately.
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Thomas Melrose
(@ThomasMelrose2) reported
from
Linwood, Scotland
@virginmedia No t.v or internet, V6 box gives error code C233 even though it says its connected to my wifi with a signal strength of 100%. Wifi light is solid green on the hub and stasis bar flashing green, any suggestions, tried rebooting both already
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Jed Cook
(@CookJed) reported
from
Greenock, Scotland
@PremierSportsTV 2 hours on phone tonight trying to get response from #virginmedia diabolical customer service ; will be cancelling as soon as possible , only pay to watch #glasgowwarriors
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Tyronelad
(@mogwaiboy16) reported
from
Alexandria, Scotland
@virginmedia my wife appears to be burning through her mobile data at an incredible rate, looking at her recent bill,huge amounts of data in the early hours of the morning despite being connected to WiFi. 6gb of data in less than a week, clearly that can’t be right. Help'
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Jed Cook
(@CookJed) reported
from
Greenock, Scotland
@PremierSportsTV Thanks but paying to watch on tv not iPad ; you need to have a word with @virginmedia who initially claimed not to know re the problem then cut me off twice ; never got through to customer service yet though they have now sent tweet
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Paul Harwood
(@PaulHarwood3) reported
from
Alexandria, Scotland
@virginmedia Your customer service is appalling without any network for two days whe I call I am told service will not be back till 14th of October. No access to any type of manager in uk.abs raging
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David McClure
(@DavidSMcClure) reported
from
Greenock, Scotland
@virginmedia literally about to lose my shit.
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Victoria McKinley
(@Caseyghirl) reported
from
Dumbarton, Scotland
@virginmedia have to have the worst customer service ever! Over 75 mins on the phone and still no replacement for out faulty box 😡
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Jed Cook
(@CookJed) reported
from
Greenock, Scotland
@virginmedia That’ll be a no then ! Will cancel service given not getting what we pay for - if I can get through to anyone !
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Andy Murdoch
(@AGM60) reported
from
Wemyss Bay, Scotland
@Lardo9 @virginmedia Never been hung up upon 3 times!
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Ross.
(@500DaysOfMisery) reported
from
Helensburgh, Scotland
@taryamboyd @virginmedia Hi Ty, your service is shit and I’ll be lodging a formal complaint with your manager for this abhorrant customer service. Have a good weekend, ****
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Jed Cook
(@CookJed) reported
from
Greenock, Scotland
@virginmedia @craigy1992 Try speaking to your customers then ; you’ll be fast enough to call me if I cancel my payments
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Lauren Colton
(@laurencoltonx) reported
from
Johnstone, Scotland
@virginmedia phoned to cancel but got told it was a 45 minute wait and to call back at quieter time which is Saturday as they don’t offer call backs - gave up when I was transferred to 5 different departments - is this a joke #stressed
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ian
(@bigeee70) reported
@virginmedia Yes things are working ok, presently. Can you confirm the reason for no service early this morning ?
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Antonia Maguire Natural Health
(@antoniamaguire) reported
@virginmedia Except you won’t because you will tell me that my act wasn’t properly closed in Sept, That it was closed in Nov & despite the fact that I’ve paid £116 towards a service I don’t use that I owe over £400 & that will be another wasted hour of my life. So I hope you’re looking forwar
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Pangzi 🇪🇺
(@jakobh888) reported
@virginmedia getting to 48 hours and still no fix of our broadband. Technician can come on Tuesday - meaning over a week from fault reported. Unacceptable. Full of misinformation. The worst service I have ever come across. No broadband for a week -how is that acceptable service?
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Simon Fitzgerald 🇺🇦
(@Bargainhunter85) reported
@virginmedia Service update just crashes everytime. Looking forward to a refund. Not had any call back. What am I mean to do? Please @skytv ask bt to put cables down so we don’t have to live with the misery of virgin.
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Ash from UK
(@AshfromUK1) reported
@virginmedia I was promised that till then I will be provided with wifi dongle. I received it yesterday but couldn’t locate the password to operate it so called VM to help me.
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Bill Gaskell
(@wmgaskell) reported
@GSpellchecker @virginmedia Had similar problem on EE. They refunded a full month's payment for both me and my partner without hesitation. 👍
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Sir Dom 💙 💛
(@dominicduffy) reported
Come on @virginmedia There is clearly an issue in NN1. 'Sorry we can't run a test right now' is not a help....
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bryjs
(@bryjs) reported
@virginmedia yes but it's a week away, after 3 days of outage. I thought the Ultimate Oomph bundle had a next-day engineer ?
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Antonia Maguire Natural Health
(@antoniamaguire) reported
@virginmedia I’ve called 0345 number on dozens of occasions and never once been put through to an actual human being. This is where all this began. A text message to The never got through about a cancellation that never happened… Trust me I’m a ******* expert on this now
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David Maltby
(@Malt_84) reported
@virginmedia Sorry what? There's not been a fault in the area according to your website. Why would you cancel the engineer? It's been 5 days now... Get it sorted out