Virgin Media outages and service status in Greenock, Scotland
Service-wide status: Virgin Media
No problems detected
If you are having issues, please submit a report below.
- Virgin Media generated 1 outage signal in the last 24 hours around Greenock, including 1 direct report.
- The most common problems reported in this area mention Internet and TV.
- Latest local activity: Sep 22, 11:48 PM GMT+1.
Share of direct reports from this area over the past 30 days.
- Internet (71%)
- TV (29%)
The latest reports from users having issues in Greenock come from postal codes PA16 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Greenock, Scotland
Virgin Media signals over the past 24 hours, with local activity from Greenock, Scotland and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.
- Service-wide signals
- Greenock, Scotland and nearby areas
- Service-wide baseline
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Greenock, Scotland
The most recent Virgin Media outage reports came from the following cities: Johnstone, Greenock, Helensburgh, and Alexandria.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 9 hours ago |
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Internet | 2 days ago |
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TV | 6 days ago |
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TV | 15 days ago |
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Internet | 15 days ago |
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Internet | 19 days ago |
Nearby cities with recent reports
1 signals in the past 7 days
1 signals in the past 7 days
Community Discussion
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Virgin Media Issues Reports Near Greenock, Scotland
Latest outage, problems and issue reports in Greenock and nearby locations:
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AmandaM2282 (@AmandaM2282) reported from Alexandria, Scotland@virginmedia Long story short I was told information that was not correct claimed my money back after being advised to do so the money then has been added back on to my next bill and after endless chats emails complaint forms promises of a call back I’m still waiting to get this resolved
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Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland@virginmedia any idea when the network will be available in the G83 area again? Our TV and internet have been off all day.
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Fiona duddy (@DuddyFiona) reported from Greenock, Scotland@virginmedia is there any issues in pa14 with TV connection
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Kevin (@Tumsh41) reported from Greenock, Scotland@virginmedia My Broadband appears to be down. Can you please assist?
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Saorsa Alba Photography (@saorsa_alba) reported from Alexandria, Scotland@virginmedia Hopeless customer service. All you had to tell me was yes or not if it was virgins fault in my area. But then again your just a call centre and hopeless.
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Mark Thompson (@thompsonmark_) reported from Greenock, Scotland@virginmedia @DanRoPo I am also having this problem. 7 times since 8am this morning on my landline!!!!!
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Lauren (@M1SSes0) reported from Greenock, Scotland@virginmedia I’m doing it on my mobile via my mobile network
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Tyronelad (@mogwaiboy16) reported from Alexandria, Scotland@virginmedia Wow , Virgin, just off the phone on 789, I’m astounded at what I was told , she said even if I’m connected to WiFi I still use my mobile monthly data, Jesus wept, I don’t know what to say about that , who can I speak too , I need help urgently.
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Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland@virginmedia There are no issues in my area and the tests found no faults. How do I do a hard wired test, do I need to connect a laptop somehow? Thanks
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Ashley McLoone (@ash_mcloone) reported from Greenock, Scotland@virginmedia No no one else has problems
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Lauren Colton (@laurencoltonx) reported from Johnstone, Scotland@virginmedia phoned to cancel but got told it was a 45 minute wait and to call back at quieter time which is Saturday as they don’t offer call backs - gave up when I was transferred to 5 different departments - is this a joke #stressed
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🎄Marie🎄 (@rmariet7) reported from Greenock, Scotland@DannyWoodwad Been there when my mum had Virgin media. If I continue having problems, I will be changing.
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Tyronelad (@mogwaiboy16) reported from Alexandria, Scotland@virginmedia my wife appears to be burning through her mobile data at an incredible rate, looking at her recent bill,huge amounts of data in the early hours of the morning despite being connected to WiFi. 6gb of data in less than a week, clearly that can’t be right. Help'
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Met Halil (@LETSAVEIT_METTV) reported from Greenock, Scotland@virginmedia red button for football not working again
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Kevin (@Tumsh41) reported from Greenock, Scotland@Aaroonio @virginmedia Not working this morning here.
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Ped (@ped1969) reported from Bishopton, Scotland@michaelt1967 @virginmedia We gave up, constant hassle with poor virgin wifi... fitted Nest wifi and turned our virgin Hub to Modem mode. Everything is brilliant now.
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Craig Taylor (@Craigsheesh) reported from Alexandria, Scotland@virginmedia I have an outstanding complaint since 12/01 with a promise a supervisor would call within 72 hrs having heard nothing since 12/01 I phoned yesterday and was told a supervisor would call within 24hrs still no call appalling customer service. Where do escalate this to
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Jed Cook (@CookJed) reported from Greenock, Scotland@virginmedia That’ll be a no then ! Will cancel service given not getting what we pay for - if I can get through to anyone !
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Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland@virginmedia I’ve disabled Dolby and it seems to be ok at the moment so hopefully that’s solved it. Thanks for your help. Pete
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Paul Malloy (@PMalloy67) reported from Greenock, Scotland@virginmedia getting really fed up with your service. Too many times I get message about can't connect to hub or some other connection problem. Cant even watch recordings as its on unit in living room. Bloody annoying for what you charge.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Wolf Matt (@WolfMatt1987) reportedAfter trying to buy the mosesvhrgovic pvp @virginmedia. ive been told from 3 of your support that the boxing is cancelled tonight due to tge fighters being sick. When questioned about this they said this is the info they were given Wtf is going on
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Paul O'Brien (@PaulOBrienKil) reported@virginmedia @MizzCQ I strongly urge anyone thinking of subscribing to @virginmedia to NOT do it. Took over a hour to get through to customer service & they still won't fix their mistake. Shambles of an organisation.
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Lifes MIS-Takes (@alan_reddish) reportedNeed some proper answers from @virginmedia. No internet for 5th day.....estimated fix 4th Sept!!
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Paddy Sweeney (@PaddySw99745534) reported@virginmedia @_JIMBO55 What do I do with your faulty equipment. I will soon be cancelling your awful service and requesting a refund for the period without service. Should I involve my barrister or will you sort this out.
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Bobby Bucks (@b0bbybux) reported@SBarrettBar @tescomobile Interesting, our fibre was down recently (Virgin Media, avoid like the plague) and our Tesco Mobile data coverage was absolutely terrible. If it haven’t been for my neighbour giving me access to his network, I would have been screwed. And we were down for a bloody week 🤬💩
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Expanse Consulting Ltd (@ExpanseCon) reported@MartinXTweets @VodafoneIreland Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.
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Peter Miller (@PeteinExeter) reported@virginmedia another outage in the EX4 area. 3 in a matter of a week. Looking forward to speaking to your complaints dept. next week as I will be cancelling my account
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Chris4RAFC (@Chris4RAFC) reported@DGardinerSPUD Yes of course i was at Wembley but did watch it back on DAZN and was brilliant Well tonight of course you were at the game but I had to watch from home and in 2nd half it went off twice to a black screen as in the picture had to come out and go back in, Never miseed any goals tho Since sky sports + launched when you now press the red button to watch games its been crap I am direct with sky and not with virgin media who also had problems with there service for over a week with sky sports +
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Adam (@adamebond) reported@virginmedia The Channel 4 app isn’t working on 360. It freezes before it gets to the main menu. Is that an issue on your end or theirs?
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karl heaney (@karlheaney1978) reportedInternet down and no information!!! North Ayrshire @virginmedia
Recent Virgin Media reports in Greenock, Scotland
Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.
- Johnstone: Internet
- Greenock: Internet
- Helensburgh: TV
- Greenock: TV
- Johnstone: Internet
- Johnstone: Internet
Virgin Media detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
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Detected:
Detection ended: (1 minutes) -
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Detection ended: (19 minutes) -
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Detection ended: (3 minutes) -
Detected:
Detection ended: (4 minutes) -
Detected:
No end recorded. This alone does not establish the current status. -
Detected:
No end recorded. This alone does not establish the current status.
What to do if Virgin Media is not working
For address-specific information and any available restoration estimate, use Virgin Media's official outage checker. Check Virgin Media outages with the provider
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How to interpret these reports
Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works
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