Virgin Media outages and service status in Greenock, Scotland
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Greenock, including 0 direct reports.
- The most common problems reported in this area mention TV and Internet.
- TV (67%)
- Internet (33%)
The latest reports from users having issues in Greenock come from postal codes PA16 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Greenock, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Greenock, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Greenock, Scotland
The most recent Virgin Media outage reports came from the following cities: Alexandria, Greenock, Dumbarton, and Johnstone.
| City | Problem Type | Report Time |
|---|---|---|
 Alexandria
|
Internet | 7 days ago |
|
Greenock
|
TV | 13 days ago |
Community Discussion
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Virgin Media Issues Reports Near Greenock, Scotland
Latest outage, problems and issue reports in Greenock and nearby locations:
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Rebecca Thompson (@Rebecca_GMFC) reported from Greenock, Scotland@virginmedia @stumcc761 Service is always shocking🥱
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James Johnstone (@jayceejay55) reported from Dumbarton, Scotland@virginmedia after 4 weeks of trying and hours wasted eventually got through to a human. After problem analysis he announced “our systems are down, please call back after 4 hours”,I asked him to call me back,our system cant do that,really? Worst customer service - bye Virgin. 👋
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Victoria McKinley (@Caseyghirl) reported from Dumbarton, Scotland@virginmedia have to have the worst customer service ever! Over 75 mins on the phone and still no replacement for out faulty box 😡
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Kevin (@Tumsh41) reported from Greenock, Scotland@virginmedia After 40 minutes our television service via @virginmedia was restored. It was quite a lengthy update though
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Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland@virginmedia Just tried that, still not working
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Susie (@Susie61180) reported from Greenock, Scotland@virginmedia my daughter is doing her uni degree from home at the moment and she cant miss deadlines to hand in papers so it's quite an issue for us, any help would be greatly appreciated
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Jed Cook (@CookJed) reported from Greenock, Scotland@PremierSportsTV Thanks but paying to watch on tv not iPad ; you need to have a word with @virginmedia who initially claimed not to know re the problem then cut me off twice ; never got through to customer service yet though they have now sent tweet
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Angie Murphy (@angie__murphy) reported from Greenock, ScotlandHas anyone got that Virgin Media 1 gig internet? If so, what's it like for stability, etc?
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mac / macca (@neilmacallister) reported from Alexandria, Scotland@virginmedia Is there a problem with TV reception in the G83 Area (Alexandria) ? Completed all diagnostic checks on my TV and Tivo box and still no reception yet. Please reply... thanks
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mac / macca (@neilmacallister) reported from Alexandria, Scotland@virginmedia - As it is more than 24 hours since this issue was raised, and is still not resolved, all checks completed and no service I want to book a home visit by a technician asap. Thank you.
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mac / macca (@neilmacallister) reported from Alexandria, Scotland@virginmedia ... any update on the G83 9PP issues ? Into the 3rd day of no TV reception and broadband connection constantly lagging...
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Gordon Bradford (@gbradford67) reported from Brookfield, Scotland@virginmedia Broadband once again running at 50% bandwidth, at most. Not funny with parents working from home plus 2 teenagers doing home learning. Should I now just pay half my bill for half the service?
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David McClure (@DavidSMcClure) reported from Greenock, Scotland@virginmedia literally about to lose my shit.
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Jed Cook (@CookJed) reported from Greenock, Scotland@virginmedia That’ll be a no then ! Will cancel service given not getting what we pay for - if I can get through to anyone !
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Lauren Colton (@laurencoltonx) reported from Johnstone, Scotland@virginmedia phoned to cancel but got told it was a 45 minute wait and to call back at quieter time which is Saturday as they don’t offer call backs - gave up when I was transferred to 5 different departments - is this a joke #stressed
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Craig Taylor (@Craigsheesh) reported from Alexandria, Scotland@virginmedia had an absolutely waste of time phone call with Jay from your customer service today. Been with yourselves for 9 years and he was not prepared to assist me in the slightest to try and work out a better deal. Clearly customer loyalty means nothing to you.
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Lee Barros (Fotze) (@BarrosLXXXIX) reported from Greenock, Scotland@virginmedia Can I change my direct debit date, I have had no response from the text message service and calling up is pointless as they are closed. If not I'll just cancel my Direct Debit and pay you on my new chosen date.
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Craig Taylor (@Craigsheesh) reported from Alexandria, Scotland@virginmedia I have an outstanding complaint since 12/01 with a promise a supervisor would call within 72 hrs having heard nothing since 12/01 I phoned yesterday and was told a supervisor would call within 24hrs still no call appalling customer service. Where do escalate this to
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Dee McBee (@dee_mcbee) reported from Greenock, ScotlandInternet not working in pa14 area, website says there are no problems in my area @virginmedia
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Tyronelad (@mogwaiboy16) reported from Alexandria, Scotland@virginmedia Wow , Virgin, just off the phone on 789, I’m astounded at what I was told , she said even if I’m connected to WiFi I still use my mobile monthly data, Jesus wept, I don’t know what to say about that , who can I speak too , I need help urgently.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Expanse Consulting Ltd (@ExpanseCon) reported@MartinXTweets @VodafoneIreland Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.
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Martyn Lucas (@Martyn_Lucas) reported@virginmedia @iainsymac Really poor update! You need to get rid of it
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^Gavstar^ (@Englandgav) reportedHey @virginmedia want to know why I get bills for myself and someone else? My hub is linked to there account and address so I can access there account/bills and upgrade there package. Your customer services seem unwilling to help. GDPR issue
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Virgin Media News (@VirginMediaNews) reportedA man in his 40s has died after being struck by his van near Luke’s Bridge in Gortnaleck, Grange, Co Sligo. The collision happened at around 3.55pm yesterday (Saturday). Gardaí said the incident involved “a van and a pedestrian, the owner of the vehicle”. The man was pronounced dead at the scene and Gardai are appealing for witnesses. More on Virgin Media PLAY.
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Mike Kemmett ⛳🏌🏻♂️🏏🏉 (@kemmo81) reported@virginmedia not internet/tv all day, please update when you will fix- wd5 area
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Paul Hulse (@paulpresenteruk) reportedDear @virginmedia I upgraded my package last night to add TV yet I wish to cancel this change due to the price for existing customers which is nearly double to what a new customer would get… I have tried to contact through various methods to cancel.
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Pekalton (@Pekalton) reported@ConorPDunne I agree Connor. It’s time for a complete change of direction for RTÉ. I’ve lost interest in the LLS and RoT. I get RoT brings tourism to Kerry but it’s time for a change. RTÉ is still living in the times gone past. What exactly are we paying TV licence for? Virgin Media is as bad
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andy spinoza (@andyspin) reported@virginmedia Hi we’ve been plagued by problems since you introduced the new box /software. Now it’s not showing ANY Tv! Totally shocking service. been waiting for 40 mins on the phone line. Your diagnostics show no issues but we have NO Tv- our lives taken over rebooting. Rubbish
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Mountain Walker 🏔 (@percesonator) reported@caz_fizz @MelJanie @virginmedia Virgin media, awful company.
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Robert Grace (@Beastial_Maggot) reported@virginmedia When trying to sign into virgin,once my email & password has been verified I am told to “return to the place were you started your journey “.So I go back to the virgin tv go home only to be told to sign in AGAIN ! And goes round and round……