Virgin Media Outage Report in Greenock, Inverclyde, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Greenock come from postal codes PA16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Greenock, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Greenock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 01: Problems at Virgin Media
Virgin Media is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Greenock, Inverclyde, Scotland
The most recent Virgin Media outage reports came from the following cities: Greenock, Dumbarton, Alexandria and Johnstone.
| City | Problem Type | Report Time |
|---|---|---|
 Greenock |
TV | |
| Dumbarton |
TV | |
| Alexandria |
Internet | |
| Johnstone |
TV | |
| Greenock |
||
| Greenock |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Greenock, Scotland
Latest outage, problems and issue reports in Greenock and nearby locations:
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Ceallaigh Nic hEachaidh
(@kellyarla_) reported
from
Greenock, Scotland
Anybody else having problems with Virgin Media internet?
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Angie Murphy
(@angie__murphy) reported
from
Greenock, Scotland
Has anyone got that Virgin Media 1 gig internet? If so, what's it like for stability, etc?
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🏴 Gary ScottishEagle 🏴
(@garydg7) reported
from
Greenock, Scotland
@virginmedia Your customer service is absolutely shocking. You have cut off a vulnerable pensioner twice in the past 72 hours for reasons of your own error, leaving her with no means of communication whilst apparently being unable to fix the issue for 24 hours. Shocking! 🤬
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🏴 Gary ScottishEagle 🏴
(@garydg7) reported
from
Greenock, Scotland
@virginmedia Not only that, when pointing out to your CS team that the account holder was a vulnerable person, my wife was advised "what do you want me to do with that?" By the operator. Shameful. Fix her issue and stop cutting her off for no reason!!
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AmandaM2282
(@AmandaM2282) reported
from
Alexandria, Scotland
@virginmedia Long story short I was told information that was not correct claimed my money back after being advised to do so the money then has been added back on to my next bill and after endless chats emails complaint forms promises of a call back I’m still waiting to get this resolved
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Steven Beattie
(@BETTYLAROO) reported
from
Linwood, Scotland
@virginmedia YouTube app on V6 box has had playback issues for months. Used to be black screen flashing up for a second at beginning of every video, today it's black screen throughout video and only audio. Not good 🙄
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia I’ve done all that and it always says “no issues” but often when you get through on the phone you’re told there are and engineers are working on it. I’m just fed up of having to go through all the tests and restarts every time I want to record something or watch catch-up tv
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Anne McLean
(@annemclean66) reported
from
Dumbarton, Scotland
@virginmedia How do I get through to a human to discuss a problem with my neighbours Virgin account?
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Michael Macdonald
(@justcall_mesir) reported
from
Alexandria, Scotland
@virginmedia - 3hrs on the phone today to several of your "Managers, Collections, and Tier 1 and 2 staff" No further forward, due to unprofessional calls, rudeness, and staff with a sloppy shoulder approach with no solution, no acceptance of error. Shocking customer service.
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Susie
(@Susie61180) reported
from
Greenock, Scotland
@virginmedia all my channels including freeview ones are giving the message 'channel not authorised' this morning, I've rebooted and still the same, any help please??
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Dee McBee
(@dee_mcbee) reported
from
Greenock, Scotland
Internet not working in pa14 area, website says there are no problems in my area @virginmedia
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Mike
(@mickfiftyfive) reported
from
Dumbarton, Scotland
@virginmedia So channel's 1-5 are back up but all other channel's are still showing error cod (v53), whats the issue @virginmedia ???
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🏴 Gary ScottishEagle 🏴
(@garydg7) reported
from
Greenock, Scotland
@virginmedia Yes, and reinstated her service around lunchtime today. Come 5pm, they cut her off again!!
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Coco Brown
(@cocobrown1973) reported
from
Dumbarton, Scotland
@virginmedia Yeah I got it sorted however 1hr on a phone line at 30p per minute is not cheap taking a full hour to sort something that is simple is very poor customer service especially for loyal customers
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mac / macca
(@neilmacallister) reported
from
Alexandria, Scotland
@virginmedia - Internet / Broadband service has been terrible last few days, any problems in this area, I am in G83 postcode Strathleven, Alexandria. Thanks
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🏴 Gary ScottishEagle 🏴
(@garydg7) reported
from
Greenock, Scotland
@virginmedia ... my wife who has authority to speak on her account on her behalf has been unsuccessfully trying to get you to once again resolve the issue. As it stands, we have been advised someone will be in touch within 24 hours. Unacceptable!! My mother in law lives alone
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia I’m paying for 200mbps and sometimes I achieve that, like now, but I still can’t watch @BBCiPlayer without constant buffering. This “local” issue was supposed to be sorted. Seriously considering other options to watch @BBCMOTD
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia Just tried that, still not working
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia I just turned everything off at the mains and restarted it all and that seems to have sorted it. Don’t know why I didn’t think to try that before. Thanks for your help and suggestions 👍
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AmandaM2282
(@AmandaM2282) reported
from
Alexandria, Scotland
@virginmedia I was advised to apply for the indemnity off a supervisor no one said it would be added on at a later date and the whole reason it happened was because an advisor on the chat told me I would have no charges to pay in feb this is my problem too much Erin info and no one fixing it
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Murphy
(@bplmurphy) reported
@danxnoble @WillHShort @virginmedia I don't live in London and I'm not a customer of Virgin. Hope this helps.
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James
(@liveindetail) reported
Dear @virginmedia My TV box is giving me a C501 error when I try to use 'apps' and this is forcing me to watch normal, depressing TV. Can you please ask someone to fix it when they've finished their breakfast? Thanks Lots of love LiD
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LouiseWPA
(@LouWhiteheadPA) reported
@virginmedia Can anyone advise why we have no Internet in WF2 and for how long please? Urgently needed for work and it's been down all morning.
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Nick Barber
(@efsb) reported
@virginmedia - getting a C501 error trying to access my apps despite following all online steps & service status saying everything is OK in ST1.
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David Llewellyn
(@TheDaiLlew) reported
@VirginMedia's argument is that they could only send us the same model router and TiVo box, but given that I'm fairly certain it's age and use that's causing the problems, that would be perfectly okay. I'm now eyeing up @BT_UK, but other recommendations are welcome.
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Ashley 🐲
(@Ainastrasza) reported
@acrolvm @Thafnine @Caddicarus I work for Virgin Media, this is because the Engineers don't do their jobs properly whatsoever and upper management care more about office health and safety more than server stability. The server rooms aren't looked after properly at all and all Virgin care about is "expansion".
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Steve Cavinder
(@StephenCavinder) reported
@virginmedia It’s not as bad this morning, just intermittent flickering. I will let you know if it’s not rectified fully by 12:15 pm today. Thanks for your help.
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ℳ𝒾𝓈𝓈𝓉𝓇ℯ𝓈𝓈 ℬ
(@Missblondie_OF) reported
@virginmedia No your service status claims everything is fine, down detector says otherwise. Booked an engineer and now this morning things are seemingly working but I don’t trust it. I’m only with you as you’re the only fibre provider in my area and I work from home.
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Khadija Alshurafa
(@KHOGirl) reported
@azs_7mood @virginmedia You can cancel using the online link.
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Jonathan Pipe
(@pipey59) reported
@virginmedia no apps working or on demand and catchup not working in po16 area ! C501 error code ! Presume theres a prob in the area even though vm checker on my vm says all ok !