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Virgin Media outages and service status in Greenock, Scotland

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Greenock, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Total Blackout.
  • The most recent signal from this area was received May 21, 8:10 PM GMT+1.
  • 82% TV (82%)
  • 8% Internet (8%)
  • 4% Total Blackout (4%)
  • 4% Wi-fi (4%)
  • 2% E-mail (2%)

The latest reports from users having issues in Greenock come from postal codes PA15 and PA16 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Greenock, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Greenock, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Greenock, Scotland

The most recent Virgin Media outage reports came from the following cities: Dumbarton, Greenock, Alexandria, and Johnstone.

CityProblem TypeReport Time
Dumbarton Internet 3 days ago
Greenock Wi-fi 4 days ago
Greenock Internet 7 days ago

Nearby cities with recent reports

Dumbarton

1 recent signals

3 days ago

Community Discussion

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Virgin Media Issues Reports Near Greenock, Scotland

Latest outage, problems and issue reports in Greenock and nearby locations:

  • neilmacallister
    mac / macca (@neilmacallister) reported from Alexandria, Scotland

    @virginmedia Is there a problem with TV reception in the G83 Area (Alexandria) ? Completed all diagnostic checks on my TV and Tivo box and still no reception yet. Please reply... thanks

  • AmandaM2282
    AmandaM2282 (@AmandaM2282) reported from Alexandria, Scotland

    @virginmedia Long story short I was told information that was not correct claimed my money back after being advised to do so the money then has been added back on to my next bill and after endless chats emails complaint forms promises of a call back I’m still waiting to get this resolved

  • robbo_1962
    Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland

    @virginmedia Just tried that, still not working

  • PaulHarwood3
    Paul Harwood (@PaulHarwood3) reported from Alexandria, Scotland

    @virginmedia All it says is there is an issue no details

  • mogwaiboy16
    Tyronelad (@mogwaiboy16) reported from Alexandria, Scotland

    @virginmedia Wow , Virgin, just off the phone on 789, I’m astounded at what I was told , she said even if I’m connected to WiFi I still use my mobile monthly data, Jesus wept, I don’t know what to say about that , who can I speak too , I need help urgently.

  • robbo_1962
    Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland

    @virginmedia I’ve disabled Dolby and it seems to be ok at the moment so hopefully that’s solved it. Thanks for your help. Pete

  • CookJed
    Jed Cook (@CookJed) reported from Greenock, Scotland

    @PremierSportsTV 2 hours on phone tonight trying to get response from #virginmedia diabolical customer service ; will be cancelling as soon as possible , only pay to watch #glasgowwarriors

  • DavidSMcClure
    David McClure (@DavidSMcClure) reported from Greenock, Scotland

    @virginmedia literally about to lose my shit.

  • Tumsh41
    Kevin (@Tumsh41) reported from Greenock, Scotland

    @virginmedia After 40 minutes our television service via @virginmedia was restored. It was quite a lengthy update though

  • M1SSes0
    Lauren (@M1SSes0) reported from Greenock, Scotland

    @virginmedia The service page is unavailable! It’s giving an error message. And I cannot face an hour on hold on the phone again.

  • BarrosLXXXIX
    Lee Barros (Fotze) (@BarrosLXXXIX) reported from Greenock, Scotland

    @virginmedia Can I change my direct debit date, I have had no response from the text message service and calling up is pointless as they are closed. If not I'll just cancel my Direct Debit and pay you on my new chosen date.

  • Caseyghirl
    Victoria McKinley (@Caseyghirl) reported from Dumbarton, Scotland

    @virginmedia have to have the worst customer service ever! Over 75 mins on the phone and still no replacement for out faulty box 😡

  • ped1969
    Ped (@ped1969) reported from Bishopton, Scotland

    @virginmedia no wifi for nearly 4hrs... tried to call but gave up after being on hold for 40 minutes... help.

  • Websergeant
    Stephen (@Websergeant) reported from Kilbarchan, Scotland

    @virginmedia I’m having a real problem trying to swap a sim, the one you sent has been lost and the phone no longer receives calls or texts, I’m about mental trying to work this out online and on the automated phone system, can you help?

  • lindsr87
    Lindsay Reid (@lindsr87) reported from Greenock, Scotland

    @virginmedia’s customer services are shocking! Wish @bt_uk would hurry with fibre in my area 👍🏻

  • kellyarla_
    Ceallaigh Nic hEachaidh (@kellyarla_) reported from Greenock, Scotland

    Anybody else having problems with Virgin Media internet?

  • CookJed
    Jed Cook (@CookJed) reported from Greenock, Scotland

    @PremierSportsTV Thanks but paying to watch on tv not iPad ; you need to have a word with @virginmedia who initially claimed not to know re the problem then cut me off twice ; never got through to customer service yet though they have now sent tweet

  • robbo_1962
    Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland

    Since upgrading to @virginmedia M200 broadband the sound and vision in our tv keeps going out of sync. Does anyone know why and if there’s a solution? Thanks

  • mogwaiboy16
    Tyronelad (@mogwaiboy16) reported from Alexandria, Scotland

    @virginmedia I don’t want to leave been a customer of Virgin media for 30 years, and I’m told my monthly data allowance is used when I connected to WiFi, customer service on 789 was insisting that was the the case , and on web chat exactly the same. What am I meant to do when nobody can help

  • ThomasMelrose2
    Thomas Melrose (@ThomasMelrose2) reported from Linwood, Scotland

    @virginmedia No t.v or internet, V6 box gives error code C233 even though it says its connected to my wifi with a signal strength of 100%. Wifi light is solid green on the hub and stasis bar flashing green, any suggestions, tried rebooting both already

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • burgs2010
    Nick Burgin - Horror Writer (@burgs2010) reported

    @Mccartney2Phil @virginmedia Down for 8 days. Started our contract last Wednesday and still haven't been able to watch TV 😡

  • hrcastle
    HRCastle (@hrcastle) reported

    @virginmedia Since 10am I have been trying to speak to someone to see if there is a problem in my area, or whether I need an engineer out. I have had phone calls from the complaints department, but still, no answer. Why won’t you confirm this?

  • hrcastle
    HRCastle (@hrcastle) reported

    @virginmedia Is there an issue in the BH21 area? Been having issues all week, and impossible to actually speak to a human.

  • pcarrollmusic1
    Pete Carroll (@pcarrollmusic1) reported

    @virginmedia Absolutely despicable. My elderly parents had problems too when they first signed up to them, then they had to navigate their call centre speak from India to resolve it. They're not that good and don't care

  • obbsie
    Chris Hobbs (@obbsie) reported

    @virginmedia I just tried to contact you remotely re my TIVO box & the changeover. Your Terri bot clearly couldn't deal with it. My whole computer then froze completely followed by a page of Chinese writing before the computer telling me there is a problem & rebooted itself. Will I have to wait four hours on the 150 landline as I did the other day before giving up.

  • vickiferris
    Vicky Leigh (@vickiferris) reported

    I call customer services and then told oh they do 360 boxes for existing customers but if it worked OK then the box was fine. However the email says the boz will work and look OK until it doesn't so I ask for a replacement or engineer to check it (4) @virginmedia

  • blueboy2710
    David (@blueboy2710) reported

    @mark_wootten Try Virgin Media, just as bad if not worse

  • carole_awebb
    Carole ✝️🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🙏 (@carole_awebb) reported

    @virginmedia Is there a customer services number I can call please?

  • GaryTurnbull9
    G Turnbull (@GaryTurnbull9) reported

    @gail_hendry @virginmedia I would be happy just to be able to speak to someone who is English and can understand me and vice-versa been with these since it was “Telewest” currently WORST SERVICE ( communications) I have EVER had signing me up for deals ( some Indian/pakastani) I don’t even want

  • MisfitsWorld20
    Misfits World 🎮📸🕹🎦 (@MisfitsWorld20) reported

    @Anniew858 @virginmedia Yes they replied to me yesterday confirming I could watch it for free without a subscription if you are a virgin media customer check channel 526 I think it was