Virgin Media Outage Report in Greenock, Inverclyde, Scotland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Greenock come from postal codes PA16 and PA15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Greenock, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Greenock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (44%)
-
TV (24%)
-
Wi-fi (12%)
-
Total Blackout (12%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Greenock, Inverclyde, Scotland
The most recent Virgin Media outage reports came from the following cities: Greenock, Dumbarton, Alexandria, Johnstone, Gourock and Helensburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Greenock |
TV | |
| Dumbarton |
TV | |
| Greenock |
Internet | |
| Greenock |
Internet | |
| Dumbarton |
Internet | |
| Dumbarton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Greenock, Scotland
Latest outage, problems and issue reports in Greenock and nearby locations:
-
Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia I’ve done all that and it always says “no issues” but often when you get through on the phone you’re told there are and engineers are working on it. I’m just fed up of having to go through all the tests and restarts every time I want to record something or watch catch-up tv
-
Craig Taylor
(@Craigsheesh) reported
from
Alexandria, Scotland
@virginmedia I have an outstanding complaint since 12/01 with a promise a supervisor would call within 72 hrs having heard nothing since 12/01 I phoned yesterday and was told a supervisor would call within 24hrs still no call appalling customer service. Where do escalate this to
-
James Johnstone
(@jayceejay55) reported
from
Dumbarton, Scotland
@virginmedia after 4 weeks of trying and hours wasted eventually got through to a human. After problem analysis he announced “our systems are down, please call back after 4 hours”,I asked him to call me back,our system cant do that,really? Worst customer service - bye Virgin. 👋
-
Stephen
(@Websergeant) reported
from
Kilbarchan, Scotland
@virginmedia is there a known problem in the PA10 area?
-
Susie
(@Susie61180) reported
from
Greenock, Scotland
@virginmedia my daughter is doing her uni degree from home at the moment and she cant miss deadlines to hand in papers so it's quite an issue for us, any help would be greatly appreciated
-
Ped
(@ped1969) reported
from
Bishopton, Scotland
@virginmedia no wifi for nearly 4hrs... tried to call but gave up after being on hold for 40 minutes... help.
-
Susie
(@Susie61180) reported
from
Greenock, Scotland
@virginmedia Hi, yesterday we restarted our modem, ever since only half the devices in the house have wifi... half of them cant even find our network anymore, ranging from phones to smart TVs... can I please have some assistance as to why this has happened?
-
David Walker
(@walker17car) reported
from
Linwood, Scotland
@BeckyEverson @SkyUK @virginmedia Been with them for 20 odd years from the old NTL days and never had a problem, their customer service on the other hand...
-
Ceallaigh Nic hEachaidh
(@kellyarla_) reported
from
Greenock, Scotland
Anybody else having problems with Virgin Media internet?
-
Ped
(@ped1969) reported
from
Bishopton, Scotland
@michaelt1967 @virginmedia We gave up, constant hassle with poor virgin wifi... fitted Nest wifi and turned our virgin Hub to Modem mode. Everything is brilliant now.
-
Brigid Smith
(@brigidms) reported
from
Greenock, Scotland
@virginmedia I have been waiting for over a week for a return call from customer service , obviously don’t want my business after 20 years . Looking for a new broadband provider any suggestions . One that actually works would be good 🤬
-
michael hutcheson
(@mickhutcheson) reported
from
Bishopton, Scotland
@mcneill_craig @virginmedia They don't make live chat easy to find for existing customers. If you are a new customer browsing packages it's there. But minute you log in to VM online the function vanishes into thin air
-
Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
Since upgrading to @virginmedia M200 broadband the sound and vision in our tv keeps going out of sync. Does anyone know why and if there’s a solution? Thanks
-
Ashley McLoone
(@ash_mcloone) reported
from
Greenock, Scotland
@virginmedia No no one else has problems
-
Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia I’ve disabled Dolby and it seems to be ok at the moment so hopefully that’s solved it. Thanks for your help. Pete
-
Mark Thompson
(@thompsonmark_) reported
from
Greenock, Scotland
@virginmedia @DanRoPo I am also having this problem. 7 times since 8am this morning on my landline!!!!!
-
Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia I’m paying for 200mbps and sometimes I achieve that, like now, but I still can’t watch @BBCiPlayer without constant buffering. This “local” issue was supposed to be sorted. Seriously considering other options to watch @BBCMOTD
-
James Johnstone
(@jayceejay55) reported
from
Dumbarton, Scotland
@virginmedia is it possible to get customer support, or am I expected to continue paying for a non service?
-
Stephen
(@Websergeant) reported
from
Kilbarchan, Scotland
@virginmedia Seemed to settle down after a hour or so, seems to be okay tonight
-
Gordon Bradford
(@gbradford67) reported
from
Brookfield, Scotland
@virginmedia Broadband once again running at 50% bandwidth, at most. Not funny with parents working from home plus 2 teenagers doing home learning. Should I now just pay half my bill for half the service?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Dave
(@daveqpr85) reported
@virginmedia My mobile signal at and around my home area has dropped completely, is there a fault (can’t find anything that says there is) or is this a permanent change? Postcode is MK42 area
-
S H
(@SHaywardZA) reported
@virginmedia 3 phone calls and still not resolved. Just been on phone waiting for 51 minutes and then it went dead. Absolutely **** service from Virgin Media.
-
Emma
(@Emmas007) reported
@virginmedia There is no difference in the time - never get through
-
DeanoBravo
(@OneDirtyGooner) reported
@virginmedia Your phone line keeps disconnecting so I've ended up having to buy a months unlimited data from EE and now using my phone as a hot spot as I dont see the problem being rectified this week
-
Emma
(@Emmas007) reported
@virginmedia Tried that - never get through!
-
the_covid_haver
(@BierStarmer) reported
@virginmedia I actually can't log onto my account the page to do so is broken lmao
-
Girish Kamath
(@rhoadster91) reported
@virginmedia @virginmedia I just got another email saying that my bill has increased (looks like it wasn't sent in error after all) and customer care is not able to bring back my old plan. Will I be forced to pay £14 every month now?
-
Matt
(@Rollie3333) reported
@virginmedia I could have booked one this morning . Now I won't get an engineer for days. So I'll be without any service
-
Stephen John Little
(@StephenJLittle1) reported
@virginmedia I waited 30 mins to discuss my expired contract with someone in your Customer Service team as I was looking to expand my deal with you but alas with no reply, so I’m now going to look elsewhere.
-
maggyjeffkins
(@maggy_jeffkins) reported
@virginmedia Before it was saying we had a broadband problem which you were aware of and it would be sorted by 19-40 now that’s past it’s saying there is no problem with broadband test hub we’ve turned that off and back on but nothing