Virgin Media outages and service status in Greenock, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Greenock, including 1 direct report.
- The most common problems reported in this area mention TV, E-mail, and Internet.
- The most recent signal from this area was received Apr 20, 2:28 PM GMT+1.
- TV (50%)
- E-mail (17%)
- Internet (17%)
- Wi-fi (17%)
The latest reports from users having issues in Greenock come from postal codes PA16 and PA15 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Greenock, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Greenock, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 20: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Greenock, Scotland
The most recent Virgin Media outage reports came from the following cities: Johnstone, Dumbarton, Greenock, and Alexandria.
| City | Problem Type | Report Time |
|---|---|---|
 Johnstone
|
14 minutes ago | |
|
Dumbarton
|
Wi-fi | 2 days ago |
|
Johnstone
|
Internet | 3 days ago |
|
Greenock
|
TV | 12 days ago |
|
Alexandria
|
TV | 16 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Greenock, Scotland
Latest outage, problems and issue reports in Greenock and nearby locations:
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mac / macca (@neilmacallister) reported from Alexandria, Scotland@virginmedia - As it is more than 24 hours since this issue was raised, and is still not resolved, all checks completed and no service I want to book a home visit by a technician asap. Thank you.
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Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland@virginmedia I’ve done all that and it always says “no issues” but often when you get through on the phone you’re told there are and engineers are working on it. I’m just fed up of having to go through all the tests and restarts every time I want to record something or watch catch-up tv
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Jim McEleny🏴 (@JimMceleny) reported from Greenock, ScotlandGot this in email from @virginmedia / O2, "Each year your Airtime Plan will be increased by the Retail Price Index (RPI) rate of inflation announced in February plus 3.9%. If RPI is negative, we’ll only apply the 3.9%." No problem with RPI increase, whats the 3.9% for? #robbery
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Andy Murdoch (@AGM60) reported from Wemyss Bay, Scotland@virginmedia Therein lies part of your issue. Contact centre customer service non-existent. No accountability. Empathy zero and telephony platform not fit for purpose @richardbranson I look forward to a resolution as per an email now received. Confidence low unfortunately.
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Ashley McLoone (@ash_mcloone) reported from Greenock, Scotland@virginmedia “Cellular > Cellular Network Tap the Automatic... “ isnt n UK mob.
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Rebecca Thompson (@Rebecca_GMFC) reported from Greenock, Scotland@virginmedia @stumcc761 Service is always shocking, fed up with it 😒🥱
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Ewan McElroy (@EwanMcElroy) reported from Alexandria, ScotlandVirgin media has to be the worst internet out there
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Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland@virginmedia Just tried that, still not working
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Jed Cook (@CookJed) reported from Greenock, Scotland@PremierSportsTV Thanks but paying to watch on tv not iPad ; you need to have a word with @virginmedia who initially claimed not to know re the problem then cut me off twice ; never got through to customer service yet though they have now sent tweet
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🏴 Gary ScottishEagle 🏴 (@garydg7) reported from Greenock, Scotland@virginmedia ... my wife who has authority to speak on her account on her behalf has been unsuccessfully trying to get you to once again resolve the issue. As it stands, we have been advised someone will be in touch within 24 hours. Unacceptable!! My mother in law lives alone
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AmandaM2282 (@AmandaM2282) reported from Alexandria, Scotland@virginmedia Long story short I was told information that was not correct claimed my money back after being advised to do so the money then has been added back on to my next bill and after endless chats emails complaint forms promises of a call back I’m still waiting to get this resolved
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Dee McBee (@dee_mcbee) reported from Greenock, ScotlandInternet not working in pa14 area, website says there are no problems in my area @virginmedia
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Angie Murphy (@angie__murphy) reported from Greenock, ScotlandHas anyone got that Virgin Media 1 gig internet? If so, what's it like for stability, etc?
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Andy Murdoch (@AGM60) reported from Wemyss Bay, Scotland@Lardo9 @virginmedia Never been hung up upon 3 times!
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Paul Harwood (@PaulHarwood3) reported from Alexandria, Scotland@virginmedia All it says is there is an issue no details
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Ross. (@500DaysOfMisery) reported from Helensburgh, Scotland@taryamboyd @virginmedia Hi Ty, your service is shit and I’ll be lodging a formal complaint with your manager for this abhorrant customer service. Have a good weekend, ****
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Thomas Melrose (@ThomasMelrose2) reported from Linwood, Scotland@virginmedia No t.v or internet, V6 box gives error code C233 even though it says its connected to my wifi with a signal strength of 100%. Wifi light is solid green on the hub and stasis bar flashing green, any suggestions, tried rebooting both already
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Ped (@ped1969) reported from Bishopton, Scotland@michaelt1967 @virginmedia We gave up, constant hassle with poor virgin wifi... fitted Nest wifi and turned our virgin Hub to Modem mode. Everything is brilliant now.
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David Walker (@walker17car) reported from Linwood, Scotland@BeckyEverson @SkyUK @virginmedia Been with them for 20 odd years from the old NTL days and never had a problem, their customer service on the other hand...
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Paul Harwood (@PaulHarwood3) reported from Alexandria, Scotland@virginmedia Your customer service is appalling without any network for two days whe I call I am told service will not be back till 14th of October. No access to any type of manager in uk.abs raging
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Elise (@elise_john85) reportedMy internet connection is through @virginmedia and has never been an issue before the merger
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Owly McHoot (@OwlyMcHoot) reported@mobily_uk @virginmedia Way back 30 years ago I worked for cable and wireless up at Seacroft; the retentions team called themselves The Dream Team; they got a bonus for each customer who threatened to cancel they converted to a retention-when you call, drive that deal down as they have a lot of scope.
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John Mercer (@Merse2506) reported@virginmedia Its happen8ng again tiday buffering, tbis channel has failed what is goingnon? Tnere is notbing 9n my network except my phone and i am pato g fie Virgins fastest download speed. This is shocking service.
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Shaun Todd (@Redveee) reported@mobily_uk @virginmedia I renewed recently with a few clicks online cause I had to replace my Tivo box for a TV 360 box. I was out of contract and paid £104 for 2 months, new bill for same service is now £64, less than what I was paying in contract. After 12 months it goes up to £69.
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LA Saw OASIS! 🧡 🎶 (@lelly401) reported@sme30 @virginmedia @NetflixUK Bloody hell. Would have been easier to cancel Netflix! 🤦 Maybe try and upgrade on ur box and see if Netflix now comes as standard with upgrades.... Then cancel the stand alone one? 😬🤷
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Martin Lawton (@MartinLawton) reported@virginmedia What is the point, your website keeps saying you are looking into it and keeps changing the fix time, you will just say the same. 😐
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joe simmons (@joesaintwestend) reported@virginmedia the internet in so30 Southampton has been down since 1230pm . When will it be back up please
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Keith A Pearson (@keithapearson) reported@virginmedia I've just wasted 55 minutes of my life trying to talk to your 'customer services' dept. Both the staff members I spoke to could barely communicate in English, and the line kept breaking up... until it died altogether. Wasted time, no resolution, and huge frustration. You're supposed to be a COMMUNICATIONS company! What am I expected to do now? Go through that same shambolic exercise again?
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Ⓖⓐⓩⓩⓔⓡ Ⓗⓐⓡⓥⓔⓡⓢⓞⓝ (@fangaztic2) reported from Gosport District, England@frecklesB13 @wullybh88y @virginmedia If you have paid for the service but not getting it's an offcom matter as they failing in their contract
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kaitan kohli (@KaitanKohli) reported@virginmedia I need a solution without spending hours on the phone with your excruciatingly bad CS.