Virgin Media outages and service status in Greenock, Scotland
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Greenock, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi, TV, and Internet.
- The most recent signal from this area was received Jun 11, 9:19 PM GMT+1.
- Wi-fi (30%)
- TV (30%)
- Internet (20%)
- Phone (20%)
The latest reports from users having issues in Greenock come from postal codes PA15 and PA16 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Greenock, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Greenock, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Greenock, Scotland
The most recent Virgin Media outage reports came from the following cities: Dumbarton, Johnstone, Greenock, and Alexandria.
| City | Problem Type | Report Time |
|---|---|---|
 Dumbarton
|
Wi-fi | 3 days ago |
|
Dumbarton
|
TV | 13 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Greenock, Scotland
Latest outage, problems and issue reports in Greenock and nearby locations:
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Steven Beattie (@BETTYLAROO) reported from Linwood, Scotland@virginmedia YouTube app on V6 box has had playback issues for months. Used to be black screen flashing up for a second at beginning of every video, today it's black screen throughout video and only audio. Not good 🙄
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Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland@virginmedia I’ve done all that and it always says “no issues” but often when you get through on the phone you’re told there are and engineers are working on it. I’m just fed up of having to go through all the tests and restarts every time I want to record something or watch catch-up tv
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🏴 Gary ScottishEagle 🏴 (@garydg7) reported from Greenock, Scotland@virginmedia Yes, and reinstated her service around lunchtime today. Come 5pm, they cut her off again!!
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Jed Cook (@CookJed) reported from Greenock, Scotland@PremierSportsTV Thanks but paying to watch on tv not iPad ; you need to have a word with @virginmedia who initially claimed not to know re the problem then cut me off twice ; never got through to customer service yet though they have now sent tweet
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James Johnstone (@jayceejay55) reported from Dumbarton, Scotland@virginmedia after 4 weeks of trying and hours wasted eventually got through to a human. After problem analysis he announced “our systems are down, please call back after 4 hours”,I asked him to call me back,our system cant do that,really? Worst customer service - bye Virgin. 👋
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Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland@virginmedia I just turned everything off at the mains and restarted it all and that seems to have sorted it. Don’t know why I didn’t think to try that before. Thanks for your help and suggestions 👍
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Brigid Smith (@brigidms) reported from Greenock, Scotland@virginmedia I have been waiting for over a week for a return call from customer service , obviously don’t want my business after 20 years . Looking for a new broadband provider any suggestions . One that actually works would be good 🤬
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Andrew Bohan (@bohan1989) reported from Johnstone, ScotlandYou know @virginmedia must be down when the status checker isn't loading. Must be a pretty big outage.
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Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland@virginmedia Yes it said there was an issue and a technician would fix it at 3 separate times yesterday and it’s still not fixed today. This happens a lot yet we still pay our full bill, it’s not ideal.
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Lauren Colton (@laurencoltonx) reported from Johnstone, Scotland@virginmedia phoned to cancel but got told it was a 45 minute wait and to call back at quieter time which is Saturday as they don’t offer call backs - gave up when I was transferred to 5 different departments - is this a joke #stressed
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Lauren (@M1SSes0) reported from Greenock, Scotland@virginmedia The service page is unavailable! It’s giving an error message. And I cannot face an hour on hold on the phone again.
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Andy Murdoch (@AGM60) reported from Wemyss Bay, Scotland@virginmedia Therein lies part of your issue. Contact centre customer service non-existent. No accountability. Empathy zero and telephony platform not fit for purpose @richardbranson I look forward to a resolution as per an email now received. Confidence low unfortunately.
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🎄Marie🎄 (@rmariet7) reported from Greenock, Scotland@DannyWoodwad Been there when my mum had Virgin media. If I continue having problems, I will be changing.
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mac / macca (@neilmacallister) reported from Alexandria, Scotland@virginmedia - Internet / Broadband service has been terrible last few days, any problems in this area, I am in G83 postcode Strathleven, Alexandria. Thanks
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Ross. (@500DaysOfMisery) reported from Helensburgh, Scotland@taryamboyd @virginmedia Hi Ty, your service is shit and I’ll be lodging a formal complaint with your manager for this abhorrant customer service. Have a good weekend, ****
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Jed Cook (@CookJed) reported from Greenock, Scotland@virginmedia That’ll be a no then ! Will cancel service given not getting what we pay for - if I can get through to anyone !
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Paul Malloy (@PMalloy67) reported from Greenock, Scotland@virginmedia getting really fed up with your service. Too many times I get message about can't connect to hub or some other connection problem. Cant even watch recordings as its on unit in living room. Bloody annoying for what you charge.
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michael hutcheson (@mickhutcheson) reported from Bishopton, Scotland@mcneill_craig @virginmedia They don't make live chat easy to find for existing customers. If you are a new customer browsing packages it's there. But minute you log in to VM online the function vanishes into thin air
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Lee Barros (Fotze) (@BarrosLXXXIX) reported from Greenock, Scotland@virginmedia Can I change my direct debit date, I have had no response from the text message service and calling up is pointless as they are closed. If not I'll just cancel my Direct Debit and pay you on my new chosen date.
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Ped (@ped1969) reported from Bishopton, Scotland@michaelt1967 @virginmedia We gave up, constant hassle with poor virgin wifi... fitted Nest wifi and turned our virgin Hub to Modem mode. Everything is brilliant now.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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rebecca ann jarvis (@rebeccaann1989) reported@virginmedia I never asked to be switched over so how come I was without being asked
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Keith (@Keith_Bredrin) reported@gblondon1 @skytv @virginmedia Sky don't answer the phone when you want to cancel. Their sales team claim they can't put you through either. Cretins.
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Chris Lavis (@Tot181) reported@virginmedia @gblondon1 If only Kevin knew what a **** show you lot are as well….
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Mr H (@silestanix) reported@O2 @virginmedia not a fan of doing this but o2, you guys have made a holiday in the USA as difficult as possible. After many conversations with advisors on the chat I STILL CANNOT Make calls back to the UK from here in the USA. I'm a volt customer but will rethink this...
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Nath___O (@NOliver11) reported@virginmedia terrible service as usual! I expect a full refund of the boxing no stream for the past 15 minutes and counting!
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Jambo (@The_real_Jambo_) reported@virginmedia tv has been down since Monday, intermittent internet issues also although internet seems to have stabilised, tv is still not working. G67 area.
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South Coast Commuter (@CS_Hants) reportedSo then @virginmedia, having escaped your contract after 18 months of poor service when will someone come to my house to remove the large ugly brown box that was fixed to my outside wall (bearing in mind it was installed without a booking or any notice at the contract start)?
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Lucia (@LadyLucia05) reported@virginmedia @gblondon1 Loyalty means nothing to @virginmedia not even tried to keep me as a customer.
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FiFa 🌎 🌎 cup IPTV service (@cantu881303) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Steve G (@steviegambs) reported@virginmedia There’s an issue it says but 3 times in a week is very poor