Virgin Media Outage Report in Greenock, Inverclyde, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Greenock come from postal codes PA15 and PA16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Greenock, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Greenock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Greenock, Inverclyde, Scotland
The most recent Virgin Media outage reports came from the following cities: Greenock, Alexandria, Johnstone and Dumbarton.
| City | Problem Type | Report Time |
|---|---|---|
 Greenock |
Internet | |
| Greenock |
Phone | |
| Greenock |
TV | |
| Alexandria |
Wi-fi | |
| Alexandria |
TV | |
| Greenock |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Greenock, Scotland
Latest outage, problems and issue reports in Greenock and nearby locations:
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Tyronelad
(@mogwaiboy16) reported
from
Alexandria, Scotland
@virginmedia Wow , Virgin, just off the phone on 789, I’m astounded at what I was told , she said even if I’m connected to WiFi I still use my mobile monthly data, Jesus wept, I don’t know what to say about that , who can I speak too , I need help urgently.
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Lauren Colton
(@laurencoltonx) reported
from
Johnstone, Scotland
@virginmedia phoned to cancel but got told it was a 45 minute wait and to call back at quieter time which is Saturday as they don’t offer call backs - gave up when I was transferred to 5 different departments - is this a joke #stressed
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Lauren
(@M1SSes0) reported
from
Greenock, Scotland
@virginmedia 18.40. I got a text saying service was fixed and if I was still having issues to switch it off for 30 minutes, I left it off for 45.
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Tyronelad
(@mogwaiboy16) reported
from
Alexandria, Scotland
@virginmedia I don’t want to leave been a customer of Virgin media for 30 years, and I’m told my monthly data allowance is used when I connected to WiFi, customer service on 789 was insisting that was the the case , and on web chat exactly the same. What am I meant to do when nobody can help
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Ashley McLoone
(@ash_mcloone) reported
from
Greenock, Scotland
@virginmedia “Cellular > Cellular Network Tap the Automatic... “ isnt n UK mob.
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Paul Harwood
(@PaulHarwood3) reported
from
Alexandria, Scotland
@virginmedia Your customer service is appalling without any network for two days whe I call I am told service will not be back till 14th of October. No access to any type of manager in uk.abs raging
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Thomas Melrose
(@ThomasMelrose2) reported
from
Linwood, Scotland
@virginmedia No t.v or internet, V6 box gives error code C233 even though it says its connected to my wifi with a signal strength of 100%. Wifi light is solid green on the hub and stasis bar flashing green, any suggestions, tried rebooting both already
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Tyronelad
(@mogwaiboy16) reported
from
Alexandria, Scotland
@virginmedia my wife appears to be burning through her mobile data at an incredible rate, looking at her recent bill,huge amounts of data in the early hours of the morning despite being connected to WiFi. 6gb of data in less than a week, clearly that can’t be right. Help'
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Dave
(@shaw_shank13) reported
from
Alexandria, Scotland
The @BBCiPlayer on @virginmedia is absolutely useless. So unresponsive and slow. The sport is finished by the time it eventually loads.
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Paul Harwood
(@PaulHarwood3) reported
from
Alexandria, Scotland
@virginmedia All it says is there is an issue no details
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Mark James West🍀
(@WWestyyy_) reported
from
Johnstone, Scotland
@virginmedia Been off since this morning, didn’t think much of it until tonight. Been off since about 8.30, not fussed much channels and that are still on just no internet, neighbours have same problem
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Victoria McKinley
(@Caseyghirl) reported
from
Dumbarton, Scotland
@virginmedia have to have the worst customer service ever! Over 75 mins on the phone and still no replacement for out faulty box 😡
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Saorsa Alba Photography
(@saorsa_alba) reported
from
Alexandria, Scotland
@virginmedia Hopeless customer service. All you had to tell me was yes or not if it was virgins fault in my area. But then again your just a call centre and hopeless.
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Lauren
(@M1SSes0) reported
from
Greenock, Scotland
@virginmedia The service page is unavailable! It’s giving an error message. And I cannot face an hour on hold on the phone again.
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Andy Murdoch
(@AGM60) reported
from
Wemyss Bay, Scotland
@virginmedia Therein lies part of your issue. Contact centre customer service non-existent. No accountability. Empathy zero and telephony platform not fit for purpose @richardbranson I look forward to a resolution as per an email now received. Confidence low unfortunately.
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Lauren
(@M1SSes0) reported
from
Greenock, Scotland
@virginmedia I’m doing it on my mobile via my mobile network
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Craig Taylor
(@Craigsheesh) reported
from
Alexandria, Scotland
@virginmedia had an absolutely waste of time phone call with Jay from your customer service today. Been with yourselves for 9 years and he was not prepared to assist me in the slightest to try and work out a better deal. Clearly customer loyalty means nothing to you.
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David McClure
(@DavidSMcClure) reported
from
Greenock, Scotland
@virginmedia literally about to lose my shit.
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Ross.
(@500DaysOfMisery) reported
from
Helensburgh, Scotland
@taryamboyd @virginmedia Hi Ty, your service is shit and I’ll be lodging a formal complaint with your manager for this abhorrant customer service. Have a good weekend, ****
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Andy Murdoch
(@AGM60) reported
from
Wemyss Bay, Scotland
@Lardo9 @virginmedia Never been hung up upon 3 times!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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AccessiBlues - Birmingham City Football Club's DSA
(@AccessiBlues) reported
@aimbcfc Issues since the first lockdown of WiFi dropping on our @virginmedia broadband. They've never been able to "fix" it, just had to get used to it 😢
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Ricky Jones
(@rickyjones14) reported
@CaptRamius @virginmedia Absolute joke, not one of there team have a clue whats going on or they just feed you lies to keep hold of you, never had any problems with other providers in the past
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Dan | Thumb Culture
(@bartledub) reported
@AppleSupport you are terrible... and @virginmedia I need your help before I lose money and my ability to log into work next week.
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Ian mackenzie
(@ian_ianmack82) reported
@virginmedia I never said I wanted to leave, I stated “ I was a happy customer” until 4 days ago.
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Juri
(@gesichtzeintopf) reported
@VirginWines Can’t order because my @virginmedia broadband is down
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Sarah Kitts
(@Sarah08102012) reported
@EmmaMSmith2 @virginmedia Agreed @virginmedia are the worst company ever. We left Sky to go with them and they have over-charged us by nearly £100 and still no sign of the Netflix account we were supposed to get as part of the deal two months on. We’ve tried to raise and customer service is shocking!
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M Saleem
(@MSaleem47524612) reported
@virginmedia terrible service
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Lucy
(@Lucy89597829) reported
@virginmedia not sure how You can put up peoples bills by £49.00 a month without Warning. No emails, No letter. I was given a contract phone which we have never used and I made this clear on the phone saying it wouldn’t be used but was told just to “take” it for extra discount.
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Ian Gray
(@parkwayian) reported
@virginmedia virgin media find it acceptable to put a block on a property from a previous Tennant but when a new Tennant moves in and applies that it gets declined everytime, this is discrimination, if this doesn't get sorted I will be contacting ofcom because I've had no help
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Chineapple Punk
(@AlpineBear66) reported
@virginmedia Great when you want to pay for something...Hopeless when there's an issue. Stay well way. Anyone else have any good ideas for a new provider?