Virgin Media Outage Report in Harthill, North Lanarkshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harthill, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harthill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Harthill, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Larbert, Falkirk, Hamilton, Bonnybridge, Bellshill, Motherwell, Grangemouth, Livingston, Coatbridge, Airdrie, Cumbernauld, Larkhall, Uphall and Bo’ness.
| City | Problem Type | Report Time |
|---|---|---|
 Larbert |
Internet | |
| Falkirk |
||
| Hamilton |
Internet | |
| Bonnybridge |
Wi-fi | |
| Hamilton |
Phone | |
| Falkirk |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Harthill, Scotland
Latest outage, problems and issue reports in Harthill and nearby locations:
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Audrey Clark
(@Auds_Clark) reported
from
Bo’ness, Scotland
@virginmedia I have no internet. And your ‘help’ line says you’re closed due to Covid. So how do I resolve my issues??
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A. Coates
(@aidanisjustme) reported
from
Hamilton, Scotland
@virginmedia Currenrly experiencing downed service on my WiFi connection. Deadlines to be met tonight. I find this to be a breach of contract with the service you are to provide. A lack of skill and care on the part or yourselves. 😡
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JeepSco - MM7SCO
(@ScoJeep) reported
from
Cumbernauld, Scotland
@virginmedia I sent a complaint in to your company 10 days ago regarding my shocking ping rates and slow speeds on my broadband. Still no response, not even to confirm you received my complaint. After 1 hour on hold without even speaking to an agent, I get disconnected.
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Shawsy67
(@shawsy67) reported
from
Airdrie, Scotland
@virginmedia got problems with my tv, can’t get through on phone
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Kammy Singh
(@kammysingh74) reported
from
Coatbridge, Scotland
@virginmedia It absolutely shocking that we have to wait nearly a week for an engineer to come out because we have no service at all. In the meantime, I cannot work from home which leads to us as a family losing money especially in the current climate...
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Donna Hughes
(@weedonski) reported
from
Airdrie, Scotland
@gerriohear @virginmedia @scotgov Is this from home G? Ours has been running so slow the last couple weeks x
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Duncan MacColl
(@hungryduncs) reported
from
Grangemouth, Scotland
@virginmedia catch up not working ?
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Yaco
(@Yaco1872) reported
from
Larkhall, Scotland
Anyone else’s premier sports feed on virgin media ******* awful?
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Cara
(@lennonsghirl) reported
from
Coatbridge, Scotland
@virginmedia had there been reported broadband issues in the ML5 area this morning? My service died about 20 mins ago and I can’t get back online. I’m working from home and have a meeting later on so any info would be great! Thanks
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MR_RFK23💭
(@MR_RFK23) reported
from
Motherwell, Scotland
@virginmedia customer service and faults department, customer service is absolutely atrocious. 1 month ago I called up and took off sports. Today I wake up to no sports and NO kids. 1.30 mins on the phone and still not resolved! Told im on a different package, I don’t have Kids!
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Haggisking
(@Haggiskings) reported
from
Brightons, Scotland
@virginmedia you sent someone out to fix our leaky phone line. He used silicone and gunged up the wires - now we can’t call you to tell you he properly broke it with the repair... help....
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Ally Mason
(@allym08) reported
from
Hamilton, Scotland
@virginmedia broadband has just stopped working in ML3 . Usual resets had no effect 11mb on M600 fibre?? Can you help?
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Shez
(@shehzadinho) reported
from
Brightons, Scotland
I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf
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Alex Clowes
(@Yossarian_sco) reported
from
Cumbernauld, Scotland
@virginmedia wi-fi seems to be down in Cumbernauld G67 , and the footballs on soon , wont be happy 👀.
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Gary Robinson 🇧🇬🏴🇪🇺
(@ragazzoscot) reported
from
Coatbridge, Scotland
Hi @virginmedia - internet and TV down in ML5, Coatbridge. Spoken to neighbours who have same issue. Any idea of issue and ETA on fix?
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Gary Preston
(@Gaz_Preston) reported
from
Motherwell, Scotland
@virginmedia Truly awful Internet service provided since I joined 18 months ago. Disconnects constantly, 20mb download speeds when I should be getting at least 200Mb. Home working becoming impossible due to constant outages. Old dial-up connection was better ☹
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James
(@jamesblack1986) reported
from
Denny, Scotland
Delighted to see @virginmedia's internet is back to being a back of ****.
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Stephen Neilan
(@kotr76) reported
from
Hamilton, Scotland
@virginmedia thank you for the excellent customer service. 38min long phone call which has ended with being cut off. Of the 38mins, i reckon I spent a good 25mins on hold or waiting in a queue
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Sam Cairns
(@cprosam) reported
from
Motherwell, Scotland
@virginmedia I have spent around 4 hours this week online and on the phone. All I want to do is simply upgrade my package without success. Please help !!!
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Rokewood
(@Rokewood) reported
from
Cumbernauld, Scotland
@EvelynArizpe @juliemca @virginmedia Yes, never been with anybody else. None is perfect. But BT has strength in depth
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dean Bailey
(@deanb077) reported
@virginmedia It’s been like a merry go round to get the service I have been paying for
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Johnny Douglas
(@revjdouglas) reported
@virginmedia As bad.... please DM to arrange a site visit for our family to receive help...
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Joseph Reed
(@Joereed741) reported
@virginmedia why do you make it so hard to cancel. Im out of contract I want to cancel its simple just do it
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Raver Nay
(@NayRaver) reported
@SkyHelpTeam @SkyUK....how dare you charge me over £130 PER MONTH for internet and T.V....TWICE!!! That's nearly half of my what I pay for my MORTGAGE!! Yeah...I'm done with you, looks like @virginmedia have another customer!! Robbing basta*ds!!!! 🤬🤬🤬
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panzerfaust81
(@panzerfaust81) reported
@virginmedia I called last Thursday to be told it can't be reset (after 1 hour and 12 minutes waiting). Based on your response several Virgin reps lied when they told me it could *not* be reset over the phone. How about some customer service for once and you call me?
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Bioux
(@biouxington) reported
@Matthew_Wright @virginmedia They have a cable running down Gloucester Av. I came off Virgin then went back (no pun int.) in which time I seem to be over loaded with users. Had to switch off again PDQ. Plusnet seems to work great now.
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Mrs Michele Sturt
(@michele_sturt) reported
@virginmedia Thank you for getting back to us swiftly, we asked at least 3 times to speak to a manager to be told they were on another call and couldn’t speak to us at this time, but were promised a call from a manager this evening which hasn’t happened. Very upsetting service
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Colin Woodruff
(@laszlowoodbine) reported
@virginmedia I’d do remain unhappy and hope that the team that I need to speak with will contact me on my mobile rather than me having to chase them. Failing that someone contacts me following my complaint I logged on the 23rd January.
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Colin Woodruff
(@laszlowoodbine) reported
@virginmedia I want to change services, not cancel them outright. Though at this moment in time I’m heading that way.
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Colin Woodruff
(@laszlowoodbine) reported
@virginmedia Well you’re 16 days in so far. If I hear nothing by the 28th day I will feel I have no choice but to cancel my contract. While I appreciate this is a hard time for all I still feel a little bit of care and consideration goes a long way.