Virgin Media Outage Report in Harthill, North Lanarkshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Harthill, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harthill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Harthill, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Carluke, Motherwell, Bathgate, Bellshill, Livingston, Falkirk, Cumbernauld, Hamilton, Airdrie, Bonnybridge, Coatbridge and Wishaw.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harthill, Scotland
Latest outage, problems and issue reports in Harthill and nearby locations:
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Steve
(@steve2theizzO) reported
from
Falkirk, Scotland
What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm
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Kirsten Lamb
(@lambie_lamb) reported
from
Mid Calder, Scotland
@virginmedia I need to speak to someone about my broadband dropping every day from around 12:00-14:00. Do you have a tech help desk?
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia any chance of some decent support for the fact I’m having issues with my Hub 4 based broadband your phone service has hung up and directed me to hub 3 based trouble shooting... not the service I expect for my money
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scooby
(@A_Stramash) reported
from
Mollinburn, Scotland
@virginmedia so, been trying to get through to these guys for weeks. Can't get thru via phone, chat function on the app doesn't work, the website give options to upgrade or leave, can't remove services and you are directed to the number that u can't get through on 👎
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Alison
(@alied321) reported
from
Livingston, Scotland
@virginmedia emails wouldn’t send on my parents iPad now it won’t receive email. How can we get help to resolve?
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scooby
(@A_Stramash) reported
from
Mollinburn, Scotland
@virginmedia really poor service guys 👎 Would not recommend 👎
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scooby
(@A_Stramash) reported
from
Mollinburn, Scotland
@virginmedia shocking service. And going by others it's standard #virginmedia 👎
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liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia Bad customer service !!
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Darren of Mcilvaney
(@bawz) reported
from
Hamilton, Scotland
Internet down. In the middle of trying to get Black Spindle. Sort it out Virgin Media! That's twice in a week 🤬
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Adrienne
(@ya_diks) reported
from
Coatbridge, Scotland
@virginmedia can’t seem to get logged into my account on your website or app on both pc and mobile. It just keeps reloading the main page to login again
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Megan Lannigan
(@meganmcginty) reported
from
Carluke, Scotland
@virginmedia Hello, it’s a billing issue.
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Stuart P
(@StuP44) reported
from
Cumbernauld, Scotland
@virginmedia What's happened is she changed some account details, bank account and name....and since then her connection has been cut....seems more an administrative issue than technical.
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liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia I had to send them a recorded delivery letter to cancel mine !!!!
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John Farnan 🏴📷 🇬🇧
(@johnfphotos) reported
from
Motherwell, Scotland
@virginmedia I tend to stay away from community self help areas.
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Natasha Hayward
(@meeptastic9) reported
from
Falkirk, Scotland
@virginmedia I have used the virgin service to run test on line - so much that I’m unable to for the rest of the day. This is why I turned to another website to check and see if there were others having same issue. Which they were. My router restarted itself 5 times in 1 hour. Not right! :/
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Chisy
(@chisy10) reported
from
Hamilton, Scotland
@FromThe1stBend Subscribed to Premier Sports (via Virgin Media) purely for speedway only to find out this morning that BoxNation isn't part of the package! Poor show, @PremierSportsTV
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Michael
(@MICKLE_M) reported
from
Mollinburn, Scotland
@virginmedia is there a problem with sky sports?
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Janey
(@jaagdoll) reported
from
Bathgate, Scotland
@virginmedia the wifi service in West Lothian has been really poor for the last 2 days. Can you please let customers know why the service is so bad and when you plan to fix it?
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ANN BRODIE
(@TEXASFAN70) reported
from
Hamilton, Scotland
@virginmedia Thanks, but i cant check this as i cant get a decent mobile network signal. Ongoing issue!
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ANN BRODIE
(@TEXASFAN70) reported
from
Hamilton, Scotland
@NewtDTD @virginmedia Oh good luck. I just finished as it went down!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Barry Hooper MCIM FCIPS
(@BarryPHooper) reported
@VirginMediaCorp @virginmedia @Ofcom I am at a loss with the continued errors and failings relating to the closure of my account and the porting of my phone number to another provider. I have now been told my account is closed we can’t do anything - aagghh!
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Pealos 🇬🇧
(@_Pealos) reported
@virginmedia I've also tried calling, as mentioned earlier. If I contact for anything other than cancelling I get a response. This is where it feels @virginmedia are acting unlawfully. I will give it today and then fill in the complaint via @Ofcom
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Mike
(@chauffeur1uk) reported
@virginmedia on hold now for 54 minutes...appalling service for a long standing customer.
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Pealos 🇬🇧
(@_Pealos) reported
@virginmedia I'm not looking for you to resolve this on Twitter. I'm still waiting on WhatsApp for a response yet I can talk to you freely on here. It's obvious your public image is more important than your actual customer service.
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Fancy Little Keeks
(@keeks_) reported
@virginmedia Thanks, there's a letter on the way asking to cancel my package.
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DivKid
(@DivKid) reported
@virginmedia There’s no measurable speed increase to the internet so there’s no investment or anything made better for me.the service goes down as regularly as it has previously too so again no change.
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Megan Jean
(@mysticmeg_xo) reported
@virginmedia hello, I was just on the phone to an advisor after being on hold for almost 25 minutes and the line cut out and no one has called me back. Please can you DM me to arrange a call back?
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John Thew
(@johnthew) reported
@virginmedia upload very slow in KT10 yesterday and today. What’s the issue and when will it be fixed?
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Lina G
(@liiiiiinag) reported
Is it just me, or is @virginmedia absolutely **** with customer service? Can i have some heLp here iv been tryin for days #Disgusting #nothappycustomer !?!?
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Russell Putnam
(@DJRPutnam) reported
@virginmedia hi how can I contact your complaints team? I used to be a customer of yours and I need to speak to someone. I don’t remember my account number but I need to speak or email one of your team can you help?