Virgin Media outages and service status in Harthill, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 4 outage signals in the last 24 hours around Harthill, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 12, 9:28 PM GMT+1.
- Internet (72%)
- Wi-fi (14%)
- TV (10%)
- Total Blackout (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Harthill, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harthill, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 12: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Harthill, Scotland
The most recent Virgin Media outage reports came from the following cities: Hamilton, Airdrie, Bellshill, Wishaw, Linlithgow, Livingston, Motherwell, Falkirk, Bonnybridge, Carluke, Viewpark, Cumbernauld, Coatbridge, and Larbert.
| City | Problem Type | Report Time |
|---|---|---|
 Hamilton
|
TV | 9 minutes ago |
|
Airdrie
|
Internet | 3 hours ago |
|
Bellshill
|
Internet | 6 hours ago |
|
Wishaw
|
Internet | 11 hours ago |
|
Hamilton
|
Total Blackout | 2 days ago |
|
Airdrie
|
Wi-fi | 2 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harthill, Scotland
Latest outage, problems and issue reports in Harthill and nearby locations:
-
ianjac (@ianjac2) reported from Harthill, Scotland@virginmedia Hi Can you please tell me what to do to get an engineer to my house to fix my broadband issue as your helpline is no use thanks for all your help in advance
-
✨ (@lisaJwatson_3) reported from Bo’ness, Scotland@virginmedia No, only on certain channels (5 HD being the worst) there seems be a static interference. The box is very old so not sure if it is compatible anymore
-
Craig Reid (@reid2131) reported from Larkhall, Scotland@virginmedia I had a quick start broadband kit sent out. I fitted it all. No broadband, despite 6 calls to your “help” line. Been told a different fault each call. Can this be looked into?
-
Scottish (@Scottish720) reported from Skinflats, Scotland@virginmedia I don’t know how you can send out a letter that says our prices are going up but won’t effect you till the end of the of your current price fix /contact then we called up to enquire about it to find out it would actually go up in may absolutely ridiculous
-
Justene Ewing (@JusteneEwing) reported from Mid Calder, Scotland@virginmedia Thank you for the response. I did as you asked at 7:04pm this evening engaged with Terri the Triage Bot who has kept me on hold waiting to speak to someone for 3 hours 20 minutes. Just when I thought @virginmedia might try to repair this customer onboarding failure #poorservice
-
Gary Ivady (@Haggischaser) reported from Falkirk, Scotland@virginmedia I’ve just had a phone all from a call centre stating it was from virgin media. They were saying that I’m having issues with my internet speed and needed to turn on a computer or device to check my speeds. Is this something that your tech division door is it spam?
-
Kevin Keenan (@Kev_Keenan) reported from Hamilton, Scotland@virginmedia I am paying for 600mb broadband but for over a month I have never seen speeds above 75mb. Tried the online advice, no change. Can’t get through to customer service as waiting times are over an hour. Any hints? It’s been a year of lockdown so not buying that excuse.
-
Craig Reid (@reid2131) reported from Larkhall, Scotland@virginmedia First of all, they said it would take 24 hours, then they said it would be working for 8am. Then a fault in the area, then there’s a delay in getting a test signal to the router. I’d just like the full functioning broadband I was sold.
-
Laura 💙 (@LaurzieJayx12) reported from Banknock, ScotlandI really don’t want to be going to Edinburgh tonight! Bad enough I’m gonna have to watch the game on the virgin media app on my phone, but it’s also bloody freezing 😭
-
steve berridge (@Scotwolf2Steve) reported from Livingston, Scotland@virginmedia no TV service in Livingston Nothing on service status page. Did all the tests. Nothing, no TV. Checking online seems I'm not alone. Any update or acknowledgement Virgin Media? #virginmediadown #VirginMediaTVdown #virginmedia
-
Justene Ewing (@JusteneEwing) reported from Mid Calder, Scotland@brendanf_nss @virginmedia All we need at our house is working Wi-Fi - not looking for VIP service just a working one! 😡 really has made my working day so much harder than it needed to be
-
Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia OK. That's fine . Every time I service check my broadband it tells me there's a fault in my area and its being investigated and to come back in 24 hours and it will be looked into but when I do this it just gives the same response . Its very confusing. And not very helpful at.
-
Valerie Hepburn (@ValerieHepburn4) reported from Hamilton, Scotland@suzy1963 @virginmedia I cancelled my services in July last year and still awaiting refund disgusting service from Virgin and certainly wouldn’t recommend
-
Derek Scott (@DegsyScott) reported from Grangemouth, Scotland@benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent
-
Valerie Hepburn (@ValerieHepburn4) reported from Hamilton, ScotlandOnce again unbroken promise from Virgin Media. Still awaiting refund. Disgusting customer service from this company.
-
Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland@virginmedia I most certainly will not be taking anything of issue to the council as my privately owned home is not council property, and your contractors dug into my private garden therefore it's your issue and if I cant resolve it here next step will be Daniel Potts
-
Lady Ra_Bleather🏴🇺🇦 (@ra_bleather) reported from Motherwell, Scotland@virginmedia After spending hours trying to get through to you yesterday on the phone I raised a complaint about that. Solution this morning? ‘Call us’ is this a joke? Are u so think? #dreadfulservice
-
Louise Hamilton (@louham74) reported from Grangemouth, Scotland@virginmedia your customer service is shocking! A sure way to loose customers 🤬🤬🤬
-
Declan Robb🍀 (@DeclanRobb) reported from Airdrie, Scotland@virginmedia absolute joke , internet not working again
-
Dave (@savcabb) reported from Falkirk, ScotlandSick of @virginmedia broadband. Constantly goes down for no reason. WiFi glitches but of course you phone and it’s never there fault Not as if it’s cheap either at over £50 a month #timeforachange #frustrated
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ryan Brittain (@ryanbrittain1) reported@virginmedia @JSims_92 During lockdown they off loaded staff and then didn’t re-employ - worse customer service across the industry and that says something when in the same list as BT and Vodafone
-
keith jones (@keithdavidjones) reported@virginmedia hi my internet service has been down since this morning tried getting in touch but no joy
-
Ana Cristina ϟ (@_AnaCristina_) reported@virginmedia It's been an outage on and off but now it's outage is fixed I'm still not connected
-
Michael Crick (@MichaelLCrick) reported@MichelleBeckett @SkyUK @VodafoneUK As I have said here before, Virgin Media treat customers with total contempt. The worst type of British capitalism. Branson must be so ashamed.
-
verypete lambert (@Prof_Quiteamess) reported@Stsantek @virginmedia This is fraud pure and simple, lying to you about a contract then backing down when you called their bluff.
-
Q🍒𒉭🐆 (@quiquisworld) reportedFam I was moved to in a&e and by the guy that came to fix my wifi by virgin media they should be more afraid
-
🏴🇮🇲🇯🇲✝️ (@25watchtower) reported@virginmedia @Stsantek So you can condescendingly say ‘you’re sorry to hear that and that you understand’? Your customer service is as bad as @BandQ both clueless and useless
-
NEAL (@NealHelly) reported@Ofcom Well done Ofcom! Anyone still trading with @virginmedia needs to change now! I was a loyal Customer for over 10 years, still fighting unlawful charges for moving house, can’t speak to anyone to resolve, black mark on your name for paying your bills!! Cowboys
-
Samet (@Samet_UK) reportedWifi has been down since 1 am and there still hasn’t been a satisfactory explanation for the issue. They just share a link for me to check if there’s an outage in the area. It says there is one, but no more information. It’s been nearly 12 hours. @virginmedia
-
lynda (@lynport) reportedCan you really afford such bad PR for your crass behaviour @virginmedia ? I think not. Wake up and put it right please.