Virgin Media Outage Report in Harthill, North Lanarkshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harthill, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harthill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Harthill, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Airdrie, Motherwell, Bellshill, Coatbridge, Bonnybridge, Hamilton, Livingston, Larbert, Grangemouth, Falkirk, Cumbernauld, Bo’ness, Wishaw, Bathgate and Denny.
| City | Problem Type | Report Time |
|---|---|---|
 Airdrie |
Total Blackout | |
| Motherwell |
TV | |
| Airdrie |
TV | |
| Bellshill |
Internet | |
| Coatbridge |
Internet | |
| Bonnybridge |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harthill, Scotland
Latest outage, problems and issue reports in Harthill and nearby locations:
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Quantum Skyline
(@QuantumSkyline) reported
from
Motherwell, Scotland
@Dexisson @virginmedia Cancel your direct debit
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Gary Connor
(@connor_gary) reported
from
Dullatur, Scotland
@virginmedia @MartinSLewis I am trying to cancel my contract due to price hike. Contact number unavailable and up to 4 hour wait on chat. Plenty operators available when you cold call customers. Please sort out phone and chat response
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soph
(@s6phy) reported
from
Motherwell, Scotland
virgin media being down on Christmas Day is v virgin media of them. Scumbags.
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Darren Ja-la-la-la-la-la-la-la-land
(@CountingSheep5) reported
from
Falkirk, Scotland
@virginmedia Currently at 374Mbps on wireless, so not the worst it's been. 943Mbps on wired.
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Fraser Whyte
(@weewhytey) reported
from
Hamilton, Scotland
@virginmedia Had no issues until this year already signed up with sky due to how badly the situation was handled
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Gayle Campbell
(@PrincessGinTech) reported
from
Coatbridge, Scotland
@virginmedia The speed issues are ongoing everyday! No know issues in the area :(
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Conor Burns
(@ConorBurns67) reported
from
Coatbridge, Scotland
@virginmedia Wifi still not working. Been down for about 4 days now. Ended up unplugging our superhub 2 and plugging in the superhub 3 which was sent out a while back. Still not working though
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Gerardo Chierchia
(@geochierchia) reported
from
Wishaw, Scotland
@virginmedia I need to order a Booster, your VM Connect app doesn’t support Hub 4 and I can’t get through to anyone on the phone, how can I go about having one sent out?
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Darren Ja-la-la-la-la-la-la-la-land
(@CountingSheep5) reported
from
Falkirk, Scotland
@virginmedia And it's back down at just 16Mbps now. It happens intermittently.
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NovaTrance - Trapped in Space and Chronic Pain
(@Nova_Trance) reported
from
Cumbernauld, Scotland
Still not had a reply from @virginmedia and I'm still having connection drops. This is still affecting my work. Its been a week now. Can you confirm if there's an area outage or something.
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Conor Burns
(@ConorBurns67) reported
from
Coatbridge, Scotland
@virginmedia Both not working
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Gary Robinson 🇧🇬🏴🇪🇺
(@ragazzoscot) reported
from
Coatbridge, Scotland
Help @virginmedia! Trying to reset my account password and stuck in a password reset loop - keep getting taken back to first page of reset process.
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Larry Cuffe
(@LarryCuffe) reported
from
Hamilton, Scotland
HELP! I am trying to contact Virgin Media to drop TV from my package. When I phone a robot, with a warm and friendly voice redirects to the website. I then have a typed conversation with a warm and friendly robot who sends me to the phone. How do I get to speak to a real person?
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Sam
(@ifeelalright) reported
from
Motherwell, Scotland
@virginmedia Can't help but notice the same thread in the replies to your tweet. Terrible service, broad band cuts out constantly and no deals for long time customers. I agree with them all. Watch for the bot response below👇👀
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Cathy Quinn
(@CathyQuinn13) reported
from
Cumbernauld, Scotland
@virginmedia My husband has been on phone for 90 minutes trying to close an account following a bereavement. He could not get anyone who could actually help him. Absolutely shocking service Virgin Media !!!
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Linda Hamilton
(@Lindsham1) reported
from
Whitecross, Scotland
Got Premier Sports for todays game through Virgin Media at £9.99 with the option to cancel after 30 days. 🇳🇬🇳🇬🇳🇬🇳🇬
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Laura Delaney
(@LauraW279) reported
from
Coatbridge, Scotland
@virginmedia I want to cancel but can't get through via phone call. It says online to cancel i need to call yous ????
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✨
(@lisaJwatson_3) reported
from
Bo’ness, Scotland
@virginmedia No, only on certain channels (5 HD being the worst) there seems be a static interference. The box is very old so not sure if it is compatible anymore
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Gary Ivady
(@Haggischaser) reported
from
Falkirk, Scotland
@virginmedia I’ve just had a phone all from a call centre stating it was from virgin media. They were saying that I’m having issues with my internet speed and needed to turn on a computer or device to check my speeds. Is this something that your tech division door is it spam?
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Gerardo Chierchia
(@geochierchia) reported
from
Wishaw, Scotland
@virginmedia It’s been awful, passed onto three different people and now being told that you’re running low on stock so I can’t have one? This doesn’t sound right, can someone else please arrange to have these sent out?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Honoris Hutch
(@HutchTheClutch) reported
@virginmedia So what you're saying is your social media team have 0 power to actually help, defeating the purpose entirely, and your phone system is designed to stop people getting through to a human. Is that right?
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I💚Dublin
(@babydollirish2) reported
Is there a virgin media tv outage in Dublin 15 @VirginMedia_TV
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Kim Mount
(@KimMCutter) reported
27 minutes on the phone to @virginmedia for a simple hub replacement due to widely known dhcp issue on residential package (family member) and still no further. Waiting for a call back as it seems nobody can approve a hub swap despite free upgrades to v3 hub being available too..
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Druuuu
(@drew_cooper98) reported
@virginmedia Please adjust your telephone handlers. I’ve just signed an absolutely pointless contract because only the handheld device agreement came through without a sim agreement. Worst thing is the second agent couldn’t find any information. Would appreciate a cancellation.
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Valerie O'Brien
(@Valerie_O_B) reported
@virginmedia @CoachCaulfield Hi @virginmedia , I have an identical issue to the above with two TVs. All wires are connected properly. Your customer care line appears to be closed. Please advise?
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The Blues Talk
(@TheBluesTalk1) reported
@virginmedia fix your wifi
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aonxxx
(@aonxxx4) reported
@virginmedia I’ve had a fault in my area for ONE MONTH. Your customer service rep told me it’s because you’re improving your service but how can that lead to me having no service.
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Richard Evans
(@Richard121) reported
@virginmedia This is not how works, if you can’t help me out pass me onto somebody who can, don’t leave me out to hang. Why ask me for all this information and then not help?? So, now I’m back to square one. Poor service. Help me out here, pass my details on and give me a name at Virgin.
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aonxxx
(@aonxxx4) reported
@virginmedia I’m on the phone right now to your customer service and they’re not helping me so why should I bother with a web chat
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aonxxx
(@aonxxx4) reported
@virginmedia Honestly at my wits end with you. If this issue isn’t settled I’m going to look into small claims court at this point cos this is unacceptable