Virgin Media Outage Report in Harthill, North Lanarkshire, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harthill, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harthill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 03: Problems at Virgin Media
Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Harthill, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Larbert, Coatbridge, Falkirk, Airdrie, Motherwell, Bonnybridge, Grangemouth, Hamilton, Cumbernauld, Larkhall, Livingston, Uphall, Bellshill, Bo’ness and Denny.
| City | Problem Type | Report Time |
|---|---|---|
 Larbert |
Phone | |
| Coatbridge |
Wi-fi | |
| Falkirk |
Internet | |
| Airdrie |
Internet | |
| Motherwell |
Internet | |
| Larbert |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harthill, Scotland
Latest outage, problems and issue reports in Harthill and nearby locations:
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Craig Reid
(@reid2131) reported
from
Larkhall, Scotland
@virginmedia First of all, they said it would take 24 hours, then they said it would be working for 8am. Then a fault in the area, then there’s a delay in getting a test signal to the router. I’d just like the full functioning broadband I was sold.
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♡
(@D3borah1404) reported
from
Livingston, Scotland
@virginmedia Yes!!! Constantly. Haven't had selected channels now for over 2 weeks and WiFi is abysmal! Seems to fall on deaf ears as the issue is never resolved ! Certainly won't be renewing my contract with yous if its not resolved anytime soon!
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Craig Reid
(@reid2131) reported
from
Larkhall, Scotland
@virginmedia He came at 0730 Saturday. All fixed by 0755. The cable outside was cut. No signal getting in. All fixed so easily by the engineer
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Anne Marie McPhee
(@nuttynanaannie) reported
from
Motherwell, Scotland
@virginmedia Can anyone advise when I will have Internet. Been down since early hours and I return to work from home tomorrow. J6st says there's intermittent connection issue.
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Anne Marie McPhee
(@nuttynanaannie) reported
from
Motherwell, Scotland
@virginmedia Hi, it's been like this since last Thursday. Our Tivo box is constantly flashing and apps don't work as we have no Internet probably. Internet not worked since then. Its a real issue as we need Internet to work.
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Craig Reid
(@reid2131) reported
from
Larkhall, Scotland
@virginmedia I had a quick start broadband kit sent out. I fitted it all. No broadband, despite 6 calls to your “help” line. Been told a different fault each call. Can this be looked into?
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Laura Barbour
(@dreamingisfree) reported
from
Bo’ness, Scotland
service agent who tells me an appointment is scheduled for the 15th November. Shall I laugh or scream? 7 weeks with no WiFi? @virginmedia (2)
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Francesca Docherty
(@FrancescaDocher) reported
from
Overtown, Scotland
@virginmedia you are not very good at keeping your side of the contract but you expect regular FULL payment for INCOMPLETE SERVICE AND EQUIPMENT. Your customer service need more training on how to complete work orders and deliver the proper equipment.
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rach ✨
(@seawxy) reported
from
Motherwell, Scotland
been trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of my house 🖕🏽
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Laura Barbour
(@dreamingisfree) reported
from
Bo’ness, Scotland
@virginmedia It is now almost four weeks since I have had broadband. The technician who came out 11 days ago assured me the “dig team” would be out in the next day or two. Having now spent approximately 738 hours trying to contact you, I have finally spoken to a customer (1)
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Anne Marie McPhee
(@nuttynanaannie) reported
from
Motherwell, Scotland
@virginmedia Thanks. I'll try that. When I do a status check it flags Tivo right away but shows no issues with broadband or phone when I then run a broadband check it says there's an intermittent fault in my area. !
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Paul Ford 🏴🇪🇺
(@Paul_Ford80) reported
from
Hamilton, Scotland
@virginmedia Hi, any issues affecting ML3 0QJ? Had no service on my broadband for about half an hour and its been on and off all day. Thanks.
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Mark Taylor
(@marktaylor73) reported
from
Bathgate, Scotland
@virginmedia twice now appointment for line pull has been scheduled and twice now there’s been no engineer. Move of service to new house required , now being told 10th November, not acceptable.
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Anne Marie McPhee
(@nuttynanaannie) reported
from
Motherwell, Scotland
@virginmedia Hi, no, it initially says no issues in area on testing hub it says there's an intermittent problem with connection and come back in 18 hours!
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rach ✨
(@seawxy) reported
from
Motherwell, Scotland
been trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of house 🖕🏽
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Ian MacQuarrie
(@MekQuarrie) reported
from
Cumbernauld, Scotland
Anyone else experiencing terrible broadband with @virginmedia right now? Getting into a second week now... 🤷
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The Lanarkshire Laird
(@Lshire_Laird) reported
from
Motherwell, Scotland
@virginmedia Pretty sure you could be asking fir my details in a DM. Otherwise, what was the point in replying to me in the first place. Never mind, I’ll stick to keep calling.
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Declan Robb🍀
(@DeclanRobb) reported
from
Airdrie, Scotland
@virginmedia absolute joke , internet not working again
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FD
(@F_Dev1888) reported
from
Falkirk, Scotland
@virginmedia They said credit will be applied but can’t do it just now as the system is down. 🤔 @Ofcom
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kat
(@lady_kat14) reported
from
Blackburn, Scotland
@marieclarkg12 @virginmedia One of our friends had a real problem with them, they gave him the run around for weeks 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Tansom 🔶🇬🇧🇪🇺🇺🇦
(@aptanet) reported
@virginmedia I've been told you are ceasing contracts, but if I want to move to an O2 one then there's an easy way of doing it where you handle the PAC codes, etc. Inferior package offer that is likely to get worse given the O2 offers open to everyone, and poor coverage doesn't enthuse me!
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Paul Tansom 🔶🇬🇧🇪🇺🇺🇦
(@aptanet) reported
@virginmedia Broadband isn't exactly spectacular either, but is just on the better side of the trade off between speed and reliability / features given the poor speed on @OpenreachHelp here. I've traded IPv6 and a reasonably steady connection for speed and not infrequent drops!
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Daria Gorshenina
(@DariaGorshenin1) reported
@virginmedia Tell that support make an appointment on Friday with service engineers
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Karen Foster
(@uniquerockchic) reported
@virginmedia Just spent over an hour online waiting to make a complaint only to be cut off twice and waiting again. I want to make a formal complaint, I do not want to do troubleshooting tests. The problem is you keep turning the WiFi off at the same time every evening!
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Fidel Ernesto
(@CheCastro728) reported
@virginmedia can you tell me how I got billed £42.23 , for a 3 days connection ( which never worked, and couldn’t get anyone to sort) Your customer service is unhelpful - nearly 5 hrs spent on phone over 3 days !
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Julian Banner-Price
(@julianbp) reported
@vmbusiness Total outage. No internet or phone line. Your 4G constant connect is a joke and clearly does NOT WORK. How do I exit my contact early?
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Unlucky panda
(@unlucky_panda3) reported
@virginmedia Reboot, off for 30 minutes, all the stuff the indian call center will tell me, Really unstable and i need a good connection to do work.
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rdcanyon
(@rdcanyon) reported
@virginmedia loss of service in area post code SM2 6HU
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Tom Dowling
(@tdowling1987) reported
@virginmedia trying to sort an issue with you but keep getting passed around different departments can someone please take ownership and help me !!!!!!
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Paul Tansom 🔶🇬🇧🇪🇺🇺🇦
(@aptanet) reported
@virginmedia Not that I was aware of, but I couldn't check without decent mobile data. H or H+ was the best I could get all the way down the A3 from the M25 to Petersfield. Kept getting no service walking round Portsmouth a week back. You are ceasing mobile contracts soon so easier to move.