Virgin Media outages and service status in Harthill, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 3 outage signals in the last 24 hours around Harthill, including 3 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Aug 1, 9:49 AM GMT+1.
- Internet (38%)
- TV (31%)
- Wi-fi (19%)
- Total Blackout (8%)
- E-mail (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Harthill, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harthill, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 1: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Harthill, Scotland
The most recent Virgin Media outage reports came from the following cities: Hamilton, Motherwell, Falkirk, Airdrie, Bellshill, Livingston, Wishaw, Linlithgow, and Bonnybridge.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 13 hours ago |
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Total Blackout | 15 hours ago |
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Internet | 24 hours ago |
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Wi-fi | 2 days ago |
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TV | 4 days ago |
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Internet | 4 days ago |
Nearby cities with recent reports
4 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harthill, Scotland
Latest outage, problems and issue reports in Harthill and nearby locations:
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David Sandilands (@DNSandilands) reported from Falkirk, Scotland@virginmedia Yeah but then I realised you can't use a 192.168.1.x network with the hub either 🙃 so sadly into modem mode it goes.
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Angela Kyle (@Lomondsmum) reported from Wishaw, Scotland@virginmedia Thank you again for your reply and your help. I would actually like to speak to someone in a UK office tomorrow please. How do I go about this?
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Alan Martin Lappin (@GiggsyBlantyre) reported from Hamilton, ScotlandIs anyones @virginmedia telly not working? In G72 specifically. Can’t contact them via phone, and when I try to use the service status tool, it’s unavailable.
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Laura Barbour (@dreamingisfree) reported from Bo’ness, Scotlandservice agent who tells me an appointment is scheduled for the 15th November. Shall I laugh or scream? 7 weeks with no WiFi? @virginmedia (2)
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Valerie Hepburn (@ValerieHepburn4) reported from Hamilton, Scotland@suzy1963 @virginmedia I cancelled my services in July last year and still awaiting refund disgusting service from Virgin and certainly wouldn’t recommend
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Lindsay Armstrong (@baggyp71) reported from Glenmavis, ScotlandOMG that’s the third time my @virginmedia box has cut out and rebooted itself in the last half hour. So frustrating when you are trying to watch something. What is going on????
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Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland@virginmedia Are you serious??? Have you tried calling that JOKELINE??? Well I have 8 times now, no one competent enough to deal with complaint
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Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland@virginmedia Is there any ETA on issue resolution?
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Dave Scott (@Tank2521) reported from Broxburn, ScotlandWe've had our @virginmedia Hub 4 for some time now and still our virgin media connect app doesn't work with it..... When are we likely to get an update?
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Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland@virginmedia I most certainly will not be taking anything of issue to the council as my privately owned home is not council property, and your contractors dug into my private garden therefore it's your issue and if I cant resolve it here next step will be Daniel Potts
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oor Jim (@jimnimmo60) reported from Airdrie, Scotland@O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.
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Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia Can anyone advise when I will have Internet. Been down since early hours and I return to work from home tomorrow. J6st says there's intermittent connection issue.
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Craig Reid (@reid2131) reported from Larkhall, Scotland@virginmedia I had a quick start broadband kit sent out. I fitted it all. No broadband, despite 6 calls to your “help” line. Been told a different fault each call. Can this be looked into?
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Declan Robb🍀 (@DeclanRobb) reported from Airdrie, Scotland@virginmedia absolute joke , internet not working again
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Gary Francolini (@GaryFrancolini) reported from Glenmavis, Scotland@Ofcom this is not the first time we’ve had issues with @virginmedia and they never seem to investigate complaints properly. Any advice on what we can do about this?
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Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia OK. That's fine . Every time I service check my broadband it tells me there's a fault in my area and its being investigated and to come back in 24 hours and it will be looked into but when I do this it just gives the same response . Its very confusing. And not very helpful at.
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Nathan Young (@npjy83) reported from Mid Calder, Scotland@O2 Hi, My virgin media and O2 account are the exact same email address, but I am not getting double data. Can you please help? I tried calling your customer services but never got great support...
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Louise Hamilton (@louham74) reported from Grangemouth, Scotland@virginmedia I just phoned again and was told they cannot order for me. So close to just cancelling this shoddy service 🤬
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Alf Kelly (@Keltique) reported from Banknock, Scotland@virginmedia what is going on in the Falkirk District Maybe elsewhere? Channels are either completely missing or partially missing. C'mon we are paying. Fedup with problems with both TV and broadband problems with no explanation Having been with you from start Time to go ??
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Judith Boyle (@JudithBoyle3) reported from Livingston, Scotland@virginmedia A better service from virgin media
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Brett Williams (@brettwill82) reported@virginmedia @skytv don’t seem to be having this issue on there platform? Come on @virginmedia I’ve paid my subscription for the channel and I cannot see the tv listings
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Jags Arthurson (@JagsArthurson) reported@briavelsjon @virginmedia @BBCNews I couldn't make it work The Virgin technician couldn't make it work I reckon it doesn't work I'm willing to be proved wrong
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neil holden (@neil131161) reportedAnyone in your establishment care to answer & dare i wish you reply to my messages on webchat or Wassap?? Absolute shambles of a service 🤬 @virginmedia
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Lotharemas (@Lotharemas) reported@virginmedia So how do i go about reporting an SNR upstream Area fault now? the forums have been shut down which always handled it before but now ive been stuck with this causing packet loss since early June.
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Mitch W 71 (@Mitch_1142) reported@1Atkins @ThatsTVOfficial xenon81Message posted on30 Jul 2026 03:21 PM - last edited: 30 Jul 2026 03:22 PM That's TV has gradually removed all its channels from Sky, Freesat and Virgin Media over the last few months. It remains on Freeview (for now) but is said to be suffering financial problems.
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ste (@stew187511) reported@virginmedia I need some help with my account, recently moved house and had new WiFi installed and your trying to charge me £103 just for WiFi? Not having it
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🅰️🅾️'🅱️🔻🍉 (@Weedabixxx) reportedWhy can't/wont either RTÉ or Virgin Media cover some of the Irish festivals with a live feed similar to Glastonbury? It's a damn shame.
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Jayneadele (@Jayanic) reportedTrying to contact @virginmedia So frustrating! Need to sort out your customer service! 😡
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🏍️ TThe Smelly Hippie ✌️ (@HippieSmel48310) reported@virginmedia @bexholloway Your broadband is ******* garbage, 5th outage this week, absolute trash.
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charles Ψ (@devilsaviour_) reported@falterface I had virgin media wifi as a kid that **** was so shite 😭😭😭