Virgin Media Outage Report in Harthill, North Lanarkshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harthill, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harthill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Harthill, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Airdrie, Hamilton, Motherwell, Cumbernauld, Falkirk, Bathgate, Bellshill, Livingston, Viewpark, Linlithgow, Bonnybridge, Larbert, Bo’ness, Grangemouth and Coatbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Airdrie |
TV | |
| Hamilton |
TV | |
| Motherwell |
TV | |
| Hamilton |
TV | |
| Cumbernauld |
Wi-fi | |
| Falkirk |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Harthill, Scotland
Latest outage, problems and issue reports in Harthill and nearby locations:
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ianjac
(@ianjac2) reported
from
Harthill, Scotland
@virginmedia Hi Can you please tell me what to do to get an engineer to my house to fix my broadband issue as your helpline is no use thanks for all your help in advance
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Alan Martin Lappin
(@GiggsyBlantyre) reported
from
Hamilton, Scotland
Is anyones @virginmedia telly not working? In G72 specifically. Can’t contact them via phone, and when I try to use the service status tool, it’s unavailable.
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Andrasi Icolni
(@AIcolni) reported
from
Mollinburn, Scotland
@virginmedia once again, on day 2 of Burgin Medias incompetence it would seem that lack of competence has surfaced its ugly head again and my complaint has been registered in a non active account that I have no way of accessing so therefore been told NO ONE AT VIRGIN can help
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ianjac
(@ianjac2) reported
from
Harthill, Scotland
@virginmedia No there isn't I was meant to get an engineer out last Saturday according to your live help chat line and that never happened
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ianjac
(@ianjac2) reported
from
Harthill, Scotland
@virginmedia I would just like an engineer to come to my house next Saturday as early as possible and fix my hub3 thanks as I know it is not working properly as when I try to connect my phone on wifi the is no network name like wm8763213 for example
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paul macready
(@duklaprm) reported
from
Broxburn, Scotland
@virginmedia no devices can connect to router. Yet more shambolic service....you guys are an absolute disgrace. End of contract can't come quick enough @BT @SkyUK
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Laura 💙
(@LaurzieJayx12) reported
from
Banknock, Scotland
I really don’t want to be going to Edinburgh tonight! Bad enough I’m gonna have to watch the game on the virgin media app on my phone, but it’s also bloody freezing 😭
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Andrasi Icolni
(@AIcolni) reported
from
Mollinburn, Scotland
@virginmedia I am not a VIRGIN MEDIA CUSTOMER, I cancelled my subscription with you a very very long time ago, so I dont know how you can say I am a customer??
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Andrasi Icolni
(@AIcolni) reported
from
Mollinburn, Scotland
@virginmedia I dont need to supply I have the evidence in photographic form that the inside of my propert has been damaged by your firm, and I will track down the engineer in question who said himself it was put in wrong place and this I do have proof of from the neighbour in question who was
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oor Jim
(@jimnimmo60) reported
from
Airdrie, Scotland
@virginmedia disgraceful customer customer service from you. Trying to sort your mistake and being hung out out to dry. Prepare for cancellation. Almost 90 minutes on the phone and still being told to wait. Total disrespect for a long time customer. No more.
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Nathan Young
(@npjy83) reported
from
Mid Calder, Scotland
@O2 Hi, My virgin media and O2 account are the exact same email address, but I am not getting double data. Can you please help? I tried calling your customer services but never got great support...
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Andrasi Icolni
(@AIcolni) reported
from
Mollinburn, Scotland
@virginmedia Are you serious??? Have you tried calling that JOKELINE??? Well I have 8 times now, no one competent enough to deal with complaint
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oor Jim
(@jimnimmo60) reported
from
Airdrie, Scotland
@virginmedia trying to get one of my boxes switched on and your abysmal customer service has no clue to what I’m asking for. Prepare for cancellation. Disgraceful service. Over an hour on the phone.
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paul
(@pw7875) reported
from
Motherwell, Scotland
@virginmedia hurry up fitbaw gonny start an no service no wonder customers leave your fly by night company and join sky
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Alf Kelly
(@Keltique) reported
from
Banknock, Scotland
@virginmedia what is going on in the Falkirk District Maybe elsewhere? Channels are either completely missing or partially missing. C'mon we are paying. Fedup with problems with both TV and broadband problems with no explanation Having been with you from start Time to go ??
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Andrasi Icolni
(@AIcolni) reported
from
Mollinburn, Scotland
@virginmedia Can you tell me please , if the secret agent that you claim to be dealing with my complaint is on an extended mission ?? And what Monday they may be back in action to complete the task of addressing the damage done to my property??
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Craigie
(@craigie69) reported
from
Motherwell, Scotland
@virginmedia are you having problems with your spam filters. Suddenly in last week getting inundated with spam to my inbox. My dad the same. And nothing automatically going into spam folders like before.
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Valerie Hepburn
(@ValerieHepburn4) reported
from
Hamilton, Scotland
Once again unbroken promise from Virgin Media. Still awaiting refund. Disgusting customer service from this company.
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paul macready
(@duklaprm) reported
from
Broxburn, Scotland
@SkyUK would love skyglass right now. Will u pay my early exit contract fees from @virginmedia so I can end this hellish service before christmas. Thanks.
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steve berridge
(@Scotwolf2Steve) reported
from
Livingston, Scotland
@virginmedia hi TV box & Router switched off and rebooted minutes later, No broadband since. Got live TV but catch up etc not working. EH54 5HR. Used online help wasn't working, but is now saying network error. Can you confirm problem I've rebooted router etc. Thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Stokes
(@Stokes34084874) reported
@virginmedia Yes it does there’s an intermittent problem apparently I’ve done a test on the tv device. Happening a couple of months
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Lucy Bingham
(@PoizonVengeance) reported
@virginmedia I need to cancel my subscription rather urgently is there anyone who can get in touch with me
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𝕯𝖗. Usman Kayani عثمان كياني
(@UsmanKayaniPhD) reported
@virginmedia If we do not get a new router by Friday, we will cancel our contract. It isn't too much to ask to have working internet in our home. We've spoken to countless engineers on the phone - all we want is a new router that doesn't drop the WiFi connection.
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Anne-Marie Silbiger
(@annemariepoet) reported
@virginmedia STOP sending me bills! I'm no longer a customer! I paid the balance in January and have the screenshot. I can't get through to your customer service on WhatsApp!
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Paul Cobbe
(@PaulJCobbe) reported
@BackOnceAgain22 I can get the BBC red button in HD on the Virgin Media platform so sod the streaming crap.
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sue ellen draper
(@suellen2623) reported
@virginmedia how are people suppose to work from home with the service you supply. Five times today connection lost and 2 of those were during meetings. Very poor service
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Neil Pickersgill
(@npick69) reported
@virginmedia can you give me contact details for Customer Services. Need to enquire about cancelling my Ooopmph package and can’t seem to get anyone on the phone
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Keith Pates
(@KeithCP2) reported
@virginmedia funny how it was working last month and has been for years but not this month so can't use my phone it has no connection I wonder how many other customers have been with you for 23 years financial problems due to biggest #scam in history and can't get help no money till 11th UC
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MKE
(@MKEscreet) reported
@virginmedia I then spoke to Sol. When I explained the nature of the call he said he would get things sorted so they were “sweet” there were children playing in the background and we got cut off from the call. Wholly unprofessional and rude.
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𝕯𝖗. Usman Kayani عثمان كياني
(@UsmanKayaniPhD) reported
@virginmedia My father & I just had the worst experience of customer service during a call with the retention department, was on the phone for more than an hour to 5 different people, still the main issue was unresolved. I have the names of the people I talked to.