Virgin Media Outage Report in Harthill, North Lanarkshire, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harthill, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harthill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Harthill, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Falkirk, Coatbridge, Larbert, Motherwell, Bonnybridge, Airdrie, Grangemouth, Hamilton, Cumbernauld, Livingston, Bathgate, Bellshill and Holytown.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk |
Internet | |
| Coatbridge |
Internet | |
| Larbert |
Internet | |
| Motherwell |
TV | |
| Falkirk |
Internet | |
| Bonnybridge |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harthill, Scotland
Latest outage, problems and issue reports in Harthill and nearby locations:
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Dale McLean
(@Dalus93) reported
from
Cumbernauld, Scotland
@alexasry @virginmedia Yeah I'm on 210/20 for like £40pm, but the quality and customer service recently has been shocking
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Adrienne
(@ya_diks) reported
from
Coatbridge, Scotland
@virginmedia HELP
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CHӘLLӘY
(@chelleybbs) reported
from
Banknock, Scotland
@jimbombers @virginmedia Router is a no show after a full fortnight no fkn internet first world problems 😂 nah shocking service for the amount we pay tho
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andrew swanston
(@swany1988) reported
from
Redding, Scotland
@virginmedia hi was promised a manager call back 2 days ago and not happened. Piss poor customer service !! Only been with you just over a month and my experience is ruined !!!
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Debbie Hughes
(@weedebsie19) reported
from
Airdrie, Scotland
@virginmedia Evening, is there an issue with the Virgin TIVO box tonight as I’m watching something on ‘My shows’ & it all seems to have stopped working!😢
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Stuart Hill
(@StuartHill3) reported
from
Motherwell, Scotland
Shocking @virginmedia brand new customer 20 days ago simple request switch from sports to movies to be told no pay for a service you can’t watch... is this customer service at this time of challenges. Didn’t get this with @skytv 😡😡
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Dale McLean
(@Dalus93) reported
from
Cumbernauld, Scotland
No internet until Monday. Good old @virginmedia - told them I'd been having issues for weeks, was told to monitor it, THEN they say 'oh we thought it had resolved itself'... Clearly not if I'm still calling. sounded like they just wanted me off the phone asap tbh. Switching ASAP
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Stevie Beveridge 🏴🐝
(@StevieBev) reported
from
Falkirk, Scotland
@dddun0407 @virginmedia You will have to pay mega too as well, utter scumbag of a company, even with what’s going on in the world they won’t give a shit about you x
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Alan McGown
(@alanmcgown) reported
from
Hamilton, Scotland
Looks like a bad move trying to contact @virginmedia when you are held on hold for an hour and still waiting
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Dale McLean
(@Dalus93) reported
from
Cumbernauld, Scotland
@alexasry @virginmedia Honestly can not wait to move. Just don't have the money to pay installation fees etc rn which sucks so I'm stuck with them til I do.
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Andy 🏳️🌈🍀🏴
(@AndyMac2805) reported
from
Cumbernauld, Scotland
@virginmedia Thanks for the response, I know you’ll be busy, understandably, but my tv/broadband/phone services are not working, and it’s quite necessary since I need to work from home
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Stevie Beveridge 🏴🐝
(@StevieBev) reported
from
Falkirk, Scotland
@leejarrett73 @virginmedia Cancel it, I’m telling ye, it’s murder
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RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜
(@lovemojo1991) reported
from
Falkirk, Scotland
@virginmedia my WiFi aint working its having bad connection
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Stuart Hill
(@StuartHill3) reported
from
Motherwell, Scotland
@virginmedia absolutely disgraceful new customer to virgin 3 weeks ago on deal of £70 a month for 12 month cancelled sports which was nightmare but now they try to take £179 out bank which I block and the cut it off leaving no WiFi or tv .... shocking 3 weeks service worst ever
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caits ✿
(@cxitlinstowe) reported
from
Motherwell, Scotland
woke up to 300 quid stole out ma account now virgin media is down :) fukn great day boys
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Ian Smith
(@ianwsmith82) reported
from
Livingston, Scotland
Honestly shocking customer service from @virginmedia ******* hopeless.
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Louise McMonigle
(@xXxsqueegexXx) reported
from
Cumbernauld, Scotland
@virginmedia ABSOLUTELY DISGUSTED! My bill £30 higher this month. Charged for calls over 60mins last month. Mortgage! Car! UniversalCredit! All with hours & hours waiting time. Being told tough I have to pay it! Zero help available! Family of 4. Both Self employed. No money! Joke
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Caitlin Currie
(@Caitlin_Curri3) reported
from
Airdrie, Scotland
@virginmedia if I do not get a reply ASAP I will be going to FOS. This is a joke trying to get someone who will actually take note of my complaint never mind someone to resolve it!!!!
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Caitlin Currie
(@Caitlin_Curri3) reported
from
Airdrie, Scotland
@virginmedia impossible to get in contact to make a complaint
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Dyane Mccourt
(@dyanemccourt) reported
from
Chapelhall, Scotland
@reece_dinsdale @virginmedia We got thru after an hour, they are freezing sky sports payments for now. We were £135 got them down to £84, they no longer have over seas advisors working for them there for taking ages to get thru . Keep trying good luck 😉
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie peckham
(@peckhamracing) reported
So after moving house 7 weeks ago and being left without any TV & internet by @skytv & @virginmedia both are a shambles I find this disgusting and such poor customer service
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zach close YT 🏳️🌈🏳️🌈
(@ZachcloseYT) reported
@virginmedia It keeps going down I lucky if I can stay connected for a minute
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Darlink 🔗
(@profKayW) reported
VirginMedia “maintenance” in NW6 and no service .. again. Joy.
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@ndrewilli@m
(@Andrewilliam69) reported
@virginmedia Why can’t you raise a query? All your online service has done is to refer me back to the same phone number. This is no help
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Kim Taylor
(@kimritaylor) reported
@virginmedia Yes I have, I've run the tests and the website eventually asked me to book an appointment for a technician. Earliest available was Sat. I'm now concerned as it's not clear if I will be charged for it. And I can't even cancel it because it's not showing up in my account 'appts'.
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Alimo
(@ratherbinthesun) reported
@virginmedia I couldn’t give two figs about compensation pal, I want my broadband to work. As I still have had my ‘auto compo’ from the previous outage it’s not something you can use to pacify me.
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NicoleMaisie
(@NicoleMaisie6) reported
@virginmedia Yep, same issue still
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Antonia Maguire Natural Health
(@antoniamaguire) reported
@virginmedia Yet another totally pointless conversation with an awful company with extortionate rates & zero idea how to treat their customers well done @virginmedia you’ve ruined another day of my life on planet earth
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Helen McCarthy
(@tweetheart4711) reported
@virginmedia broadband out for the third time in ten days in our area -I calculate we've been unable to connect reliably for around 36 hours overall. Please fix it.
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Suki
(@SukiKaur17) reported
@virginmedia I've raised a complaint - detailed every issue I've had. Received a response today ignoring MY WHOLE COMPLAINT. Clearly you need better staff if they can't address each individual point. Do you have a complaints telephone number where I can speak to someone who's not useless?