Virgin Media Outage Report in Glenmavis, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glenmavis, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glenmavis and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Glenmavis, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Coatbridge, Bonnybridge, Hamilton, Airdrie, East Kilbride, Larbert, Motherwell, Grangemouth, Falkirk, Cumbernauld, Wishaw, Uddingston and Denny.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Bellshill |
Internet | |
| Coatbridge |
Internet | |
| Bonnybridge |
Wi-fi | |
| Hamilton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glenmavis, Scotland
Latest outage, problems and issue reports in Glenmavis and nearby locations:
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Julie M 😇😹😷🌈
(@jools2009) reported
from
Glasgow, Scotland
@virginmedia He has been cut off because of an outstanding payment which he does not owe and should have been removed. I’ve had to phone so many times and it hasn’t been fixed. I was told there would be no more issues now he’s been cut off!!!
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Paul Craig
(@paulyboy1888) reported
from
Glasgow, Scotland
@Maca34938981 @virginmedia Mine has been fine all day, it’s broke into area codes not postcodes, your area must be down, I’m ok in penilee
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Cakes By Kinane
(@CakesByKinane) reported
from
Glasgow, Scotland
@virginmedia Signal keeps dropping and poor range.
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Joan Bell
(@bellter73) reported
from
East Kilbride, Scotland
Online teaching was great during the 1st lockdown as I had robust WiFi, now I am having WiFi issues with @virginmedia, an engineer was out 2 weeks ago & just reset the router, this improved momentarily, back to square 1, please send help #virginmedia your CC not taking calls 📞
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Julie M 😇😹😷🌈
(@jools2009) reported
from
Glasgow, Scotland
@virginmedia Yes there was a refund put through on Monday to clear it as it was your error charging him for full price when he had a deal! It shouldn’t take 4 days to push a button. I’m going to make another complaint. The upset your company has caused it ridiculous.
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Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
@virginmedia Not sure. Spoke to an advisor but have very little faith that the issue is resolved. No confirmation in regards to the compliant and no apology offered. Asked to speak to a manager and was told this wasn’t possible.
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Gerardo Chierchia
(@geochierchia) reported
from
Wishaw, Scotland
@virginmedia It’s been awful, passed onto three different people and now being told that you’re running low on stock so I can’t have one? This doesn’t sound right, can someone else please arrange to have these sent out?
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Gary Connor
(@connor_gary) reported
from
Dullatur, Scotland
@virginmedia @MartinSLewis I am trying to cancel my contract due to price hike. Contact number unavailable and up to 4 hour wait on chat. Plenty operators available when you cold call customers. Please sort out phone and chat response
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Gerardo Chierchia
(@geochierchia) reported
from
Wishaw, Scotland
@virginmedia I need to order a Booster, your VM Connect app doesn’t support Hub 4 and I can’t get through to anyone on the phone, how can I go about having one sent out?
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Laura Delaney
(@LauraW279) reported
from
Coatbridge, Scotland
@virginmedia I want to cancel but can't get through via phone call. It says online to cancel i need to call yous ????
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Larry Cuffe
(@LarryCuffe) reported
from
Hamilton, Scotland
HELP! I am trying to contact Virgin Media to drop TV from my package. When I phone a robot, with a warm and friendly voice redirects to the website. I then have a typed conversation with a warm and friendly robot who sends me to the phone. How do I get to speak to a real person?
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Gillian Cruden Kelly
(@gilkes1975) reported
from
Bishopbriggs, Scotland
@virginmedia can you help me I am constantly getting an error message ‘ops something went wrong’ when trying to view recorded programmes?
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RoìsaìnMcAteer
(@RoisainMcAteer) reported
from
Glasgow, Scotland
@virginmedia Been a customer since NTL days.. it’s ridiculous
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Paul Craig
(@paulyboy1888) reported
from
Glasgow, Scotland
@Maca34938981 @virginmedia Definitely, when mine is down my catch-up on my tv box and everything is down, is crazy how much we rely on broadband now, no Netflix nothing
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Gareth King
(@evilgareth) reported
from
Glasgow, Scotland
@virginmedia That's the issue. The status bit on the site doesn't get updates...
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Julie M 😇😹😷🌈
(@jools2009) reported
from
Glasgow, Scotland
@virginmedia I’m through to someone now. But we’re definitely cancelling. The service on this matter has been severely lacking since set up in September and to be frank we can get him a better package with Sky.
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Lesley Byrne
(@lesleyjb4) reported
from
Kirkintilloch, Scotland
@virginmedia I have been trying to contact your customer services for 2 days now to cancel my contract. Could you advise the best way to do this as I don’t have hours on end to spare on hold to then be cut off. Thanks.
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Cakes By Kinane
(@CakesByKinane) reported
from
Glasgow, Scotland
@virginmedia No, no known issues!
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Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
@virginmedia Great help. After 3 days of texting with people for help I’ve been told to phone up to resolve. Your departments are a mess & the times I have to wait for YOU to fix YOUR mistakes are a joke.
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Gayle Campbell
(@PrincessGinTech) reported
from
Coatbridge, Scotland
@virginmedia The speed issues are ongoing everyday! No know issues in the area :(
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ronaldo
(@rond1253) reported
@virginmedia The reason I am annoyed, it’s because before my contract was changed I didn’t have an issue, strange don’t you think
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Warren Wooldridge
(@wwooldridge) reported
@virginmedia Done that but literally next to useless for uploads 🙄 Yet again issues with Virgin broadband. It’s time that if you can’t provide the service you state that people should have rights to cancel contracts with immediate effect lousy provider time and time again 😡
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The Edvardz
(@CEdvardz) reported
@Hunnichild1 @virginmedia @NetflixUK That’s awful they are a truly terrible business to deal with.
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Keef Tee (DJ)
(@Keith__Thomas) reported
@virginmedia on the wifi setings it says weak security when connected, weve been having issues since grain dug up the road for their fibre network
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Adam Rees
(@AdamRee30367319) reported
@virginmedia Another word to fill me with hope. "Hopefully" #poorcustomerservice #poor #poorservice. Then we can deal with the rest of the issues??
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Catherine Welch
(@Catheri00799166) reported
@virginmedia Our phone line is still not working despite you texting us to say it had been fixed it has been out of order for a few days now. We tried to contact you again this morning to no avail. Can you please advise?
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James White
(@tweetfromchaff) reported
@virginmedia Managed to connect for afew mins, then back to previous issue. Broadband keeps dropping...how do I register my frustration?
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Eleventy8to9
(@Eleventy8to9) reported
@virginmedia Briadband TV are still not working properly Broadband constantly dropping out every 15-20 mins And sadly your teams are not working as quickly as possible There were engineers working yesterday making things worse and not a single engineer seen today When will it be fixed
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Owen Ashurst
(@OwenAshurst) reported
@virginmedia can you please give technicalities of what's happening please with this outage reported by people including myself via phoning up? It's now intermittent and I think I speak for a lot of people when I say I'm tired of constant dropouts. Thanks.
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Lisa Wood
(@lwoo72) reported
@virginmedia My husband has messaged them over two hours ago on that what’s app number and still no response. Sent the entire history of the complaint, what are EDF charges please ?