Virgin Media Outage Report in Glenmavis, North Lanarkshire, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glenmavis, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glenmavis and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Glenmavis, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Denny, Cumbernauld, Bellshill, Bonnybridge, Hamilton, Airdrie, Larbert, Carluke, Coatbridge, Falkirk, Grangemouth and East Kilbride.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Motherwell |
TV | |
| Glasgow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glenmavis, Scotland
Latest outage, problems and issue reports in Glenmavis and nearby locations:
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Felix McMahon
(@FelixMcM) reported
from
Kirkintilloch, Scotland
@virginmedia you guys are ripping the ****. Phone to cancel. women tries to talk me into stay only to get transferred to technical who can’t see my hub which is the Fckn problem then you transfer me back to Brenda in cancellations who’s ****** off up the road to have her dinner.
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James Meaney
(@Jamzi) reported
from
Glasgow, Scotland
@virginmedia Hi there. Since signing up for virgin media I have had very poor WiFi service. Connection dropping a lot. A resolution for this is using the super hub 3 in modem mode and connecting another router, but I’m having a lot of issues doing this
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Felix McMahon
(@FelixMcM) reported
from
Kirkintilloch, Scotland
@virginmedia can you send me your phone number to cancel my subscription. I’ve changed to @sky thanks.
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andrew swanston
(@swany1988) reported
from
Redding, Scotland
@virginmedia hi was promised a manager call back 2 days ago and not happened. Piss poor customer service !! Only been with you just over a month and my experience is ruined !!!
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Maniche
(@McManiche) reported
from
Glasgow, Scotland
@virginmedia I am having a nightmare trying to speak to someone in your team. What a disaster your customer service is. Coming to you soon @SkyHelpTeam. Help!
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Chris
(@fatshez) reported
from
Glasgow, Scotland
@virginmedia Broadband. We're at 166 Buchanan Street. Office block in Glasgow City centre. Every business in the building that uses Virgin is affected. No broadband service.
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Scott Garrett
(@garrett_golf) reported
from
Glasgow, Scotland
Is there an issue with services just now @virginmedia 🤔
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Felix McMahon
(@FelixMcM) reported
from
Kirkintilloch, Scotland
@virginmedia yet again my broadband is down in G66 area @sky what deals can you offer me for tv broadband and phone. I’m paying £74 odds a month for a service that breaks down every weekend
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James Meaney
(@Jamzi) reported
from
Glasgow, Scotland
@virginmedia Rebooting and factory resetting doesn’t help, unfortunately. I switch the hub to modem mode, the light goes purple like it should, connect the other router but this then shows no internet
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Nacho Man 🇬🇧🏐
(@nachoman18721) reported
from
Glasgow, Scotland
My current Virgin Media package: £100. To renew my contract package £120. If I was a new customer £80 WHAT A JOKE. @virginmedia
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Giarc
(@jardinec) reported
from
Glasgow, Scotland
@danfrydman @getbootstrap @Cloudflare @vmbusiness Also on VMB here. I find their DNS incredibly slow to pick up changes too. Swapped now. 👍🏻
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Cal 😜🏴
(@CalLew14) reported
from
Bishopbriggs, Scotland
Virgin media broadband are the ******* worst!!!! £95 a month for shite wifi think it's time to cancel these robbing bastards n get onto a better deal!
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Gareth King🏴🇪🇺
(@evilgareth) reported
from
Glasgow, Scotland
Day ³ of no @virginmedia service & 2 engineers turn up. Not convinced as they are baffled how we got a cable to our house (it seems "you guys dug up the garden" is a mind blowing response) & while agreeing that @SGNgas messed the wires it seems "f**k knows" is all they can offer
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Ross McGuinness
(@RossMcG91) reported
from
Glasgow, Scotland
@virginmedia Hi, the service seemed to get restored around an hour later so not all bad
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Colin Burrows
(@TheBuzzard1319) reported
from
Glasgow, Scotland
@virginmedia It was ur customer service staff that caused the problem in the first place I’m certainly not goin to be contacting virgin when they should be contacting me, I’ve lost a day off work due to the incompetence of the customer service staff
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Chris
(@fatshez) reported
from
Glasgow, Scotland
@virginmedia @McGettiganIrene City centre and no service!
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Felix McMahon
(@FelixMcM) reported
from
Kirkintilloch, Scotland
@virginmedia It’s not made me thought I want to cancel. I actually am. Sick fed up of your no broadband at weekends when I spend the most time at home. Get Richard Branson to fix the problem. I won’t be flying in one of aeroplanes either.
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Dale McLean
(@Dalus93) reported
from
Cumbernauld, Scotland
@alexasry @virginmedia Honestly can not wait to move. Just don't have the money to pay installation fees etc rn which sucks so I'm stuck with them til I do.
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Dale McLean
(@Dalus93) reported
from
Cumbernauld, Scotland
No internet until Monday. Good old @virginmedia - told them I'd been having issues for weeks, was told to monitor it, THEN they say 'oh we thought it had resolved itself'... Clearly not if I'm still calling. sounded like they just wanted me off the phone asap tbh. Switching ASAP
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Dale McLean
(@Dalus93) reported
from
Cumbernauld, Scotland
@alexasry @virginmedia Yeah I'm on 210/20 for like £40pm, but the quality and customer service recently has been shocking
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Victoria Newton
(@VickyNewton94) reported
@virginmedia However I am currently sat less than 2 meters from the router the issues I have been having have been upstairs
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Miss McLean
(@MissMcLean15) reported
@virginmedia Just checking my work ipad and that is also showing weak security message, so definitely an apple device issue with virgin wifi
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Cameron Ross
(@pumbingchap) reported
from
Sunderland Bridge, England
@virginmedia Thanks for your reply. I’ve done all that’s recommended. Logged complaints, customer service can’t help, I’m still awaiting a supervisor to contact…
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ArsenalRadar
(@ArsenalRadar) reported
@virginmedia Hello .@Ofcom I would appreciate help on how I can raise a formal complaint against .@virginmedia The above thread provides context on my issue. Currently, I have gone through Virgin Media's complaint process and as a resolution they offered to correct my contract to the
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John Furse
(@Bugler64) reported
@virginmedia Unfortunately Customer service speed is ZERO Mbps
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Cameron Ross
(@pumbingchap) reported
from
Sunderland Bridge, England
@virginmedia They advised, reset, changing from 2.4 to 5. Then back again. Changing the settings on the account. Done this multiple times. Customer service hung up on me then I rang back again and was told I hung up on them. Awaiting a supervisor call. It’s never worked since installation
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Robbie Aali
(@RobbieAali) reported
@virginmedia still haven’t fixed my issue. Called up once again to get a rubbish automated response now saying it will be fixed by tomorrow at 4:00pm when I’ve already been told it was going to be 4:00pm today then changed it to 9:00pm tonight and still nothing!! Worst provider.
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Ruth McFarlane
(@RuthMcF1) reported
@virginmedia No phone call and still no emails! What do I have to do to get you to fix this or do I just give up?
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Kan Thorne
(@KanibalThorne) reported
@virginmedia That BQM is never going to be the full story though because even with 0.5MB/s upload a latency monitor will tell you that everything is OK. Definitely time to detail a forum post if that's the only means of support.
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Keif
(@keif) reported
@virginmedia The wizard suggested I reboot my router, which I’ve done. Still happening in your network.