Virgin Media Outage Report in Bo’ness, Falkirk, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bo’ness, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bo’ness and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bo’ness, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Bonnybridge, Dunfermline, Falkirk, Alloa, Livingston, Bathgate and Rosyth.
| City | Problem Type | Report Time |
|---|---|---|
 Bonnybridge |
Internet | |
| Dunfermline |
Internet | |
| Falkirk |
TV | |
| Alloa |
Internet | |
| Livingston |
Internet | |
| Livingston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bo’ness, Scotland
Latest outage, problems and issue reports in Bo’ness and nearby locations:
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Jim Healy
(@jimhealy10) reported
from
Grangemouth, Scotland
@virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!
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Alison
(@alied321) reported
from
Livingston, Scotland
@virginmedia emails wouldn’t send on my parents iPad now it won’t receive email. How can we get help to resolve?
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Stevie Beveridge 🏴🐝
(@StevieBev) reported
from
Falkirk, Scotland
@leejarrett73 @virginmedia Cancel it, I’m telling ye, it’s murder
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RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜
(@lovemojo1991) reported
from
Falkirk, Scotland
@virginmedia my WiFi aint working its having bad connection
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Douglas (Statman Doug)🏴
(@Enrohd_1992) reported
from
Currie, Scotland
Virgin Media you are a pile of shit!
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia any chance of some decent support for the fact I’m having issues with my Hub 4 based broadband your phone service has hung up and directed me to hub 3 based trouble shooting... not the service I expect for my money
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Augmented Deviant ⭕
(@KetaminePanda) reported
from
Brightons, Scotland
So was playing competitively Overwatch last night, and on 3 separate times the ******* internet cut out. I lost a whole lot of points cause I couldn't get back in and got temporarily banned.. thanks Virgin #virginmedia
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Rae 🐨
(@rae_rae_95) reported
from
Falkirk, Scotland
Virgin Media wifi is down again. 4 days running 🙃
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Paula ❤️🏴
(@scottishchicp) reported
from
Broxburn, Scotland
@scuj1 @virginmedia Oh never thought of that!
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia Now apparently there’s a non descriptive network problem and my visit for tomorrow is on hold yet your status page says everything is fine...
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
The @virginmedia challenge. How long can you keep your internet connection before it goes down. 26 minutes and you’re lucky.
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Natasha Hayward
(@meeptastic9) reported
from
Falkirk, Scotland
@virginmedia I have used the virgin service to run test on line - so much that I’m unable to for the rest of the day. This is why I turned to another website to check and see if there were others having same issue. Which they were. My router restarted itself 5 times in 1 hour. Not right! :/
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Janey
(@jaagdoll) reported
from
Bathgate, Scotland
@virginmedia the wifi service in West Lothian has been really poor for the last 2 days. Can you please let customers know why the service is so bad and when you plan to fix it?
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Debbie
(@D3borah1404) reported
from
Livingston, Scotland
@virginmedia Theres no wifi or TV..tried your online service as the error code advised this yet doest help much ! I know how to switch the system on/off to reset ! customer service is a joke to get thru on !! And when you do they hang up 🤬 3rd time this has occured in the last 2 months!
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Stevie Beveridge 🏴🐝
(@StevieBev) reported
from
Falkirk, Scotland
@dddun0407 @virginmedia You will have to pay mega too as well, utter scumbag of a company, even with what’s going on in the world they won’t give a shit about you x
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Kirsten Lamb
(@lambie_lamb) reported
from
Mid Calder, Scotland
@virginmedia I need to speak to someone about my broadband dropping every day from around 12:00-14:00. Do you have a tech help desk?
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Mark
(@torturedmind69) reported
from
Currie, Scotland
@virginmedia keep getting a ping pong noise when in a call mob 2 mob,very anoying,tried tesco mobile o2 but on wifi so help.
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Stuart 🏴
(@StuartSned) reported
from
Bo’ness, Scotland
@virginmedia what is going on with email accounts. I’m down!!
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Steve
(@steve2theizzO) reported
from
Falkirk, Scotland
What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm
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Alan Currie
(@alancurrie1991) reported
from
Livingston, Scotland
@virginmedia spent over an hour trying to speak to someone about a damaged line to get an engineer out and then got hung up on can you help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mel Phillips
(@3Quarks) reported
@virginmedia No Internet for me and neighbours since 2pm yet status page says no issue in area! Is there a problem in TW20? I have not been able to get through to your customer service line.
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ed francis
(@pompeyhedge) reported
@JakeSilverwood @virginmedia Simplest way, write a letter to Customer Services Virgin Media, PO Box 333, Matrix Court, Swansea, SA7 9ZJ giving them 30 days notice. Registered delivery. Then cancel your DD after day 30.
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Conor Hackett
(@conor_hackett) reported
Hi there @virginmedia I have been trying to cancel my home broadband as I have moved out and your lines keep me on hold for what seems like hours. How can I cancel the subscription via email/writing? Thank you.
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Markus Jones
(@MarkusJ1979) reported
@virginmedia I am trying to find out if I make a payment for what I had outstanding can I get services again. I was a previous customer but services were cancelled as I lost my job and had no money coming in. Can this be gaurenteed??
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ed francis
(@pompeyhedge) reported
@zulfs @virginmedia Most towns and cities are struggling with 20Mbps. #VirginMedia have a majorly oversubscribed network with very little infrastructure investment. Throttling basically.
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Zulf
(@zulfs) reported
@virginmedia Hi, there is an issue on the entire street of Portland Crescent, we are all suffering from very low speed of 20MB. Need to resolve that issue, it is not just me.
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Abby
(@workidabbz) reported
@MysticNova27 Virgin media have a black Friday sale on rn I got over 200mb for 30 a month on an 18 month contract, the only issue I've had is they keep ******* ringing me to get me to buy more stuff
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ed francis
(@pompeyhedge) reported
@conor_hackett @virginmedia Simplest way, write a letter to Customer Services Virgin Media, PO Box 333, Matrix Court, Swansea, SA7 9ZJ giving them 30 days notice. Registered delivery. Cancel your DD after day 30.
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fee 📚
(@kkumoon) reported
virgin media sucks
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ed francis
(@pompeyhedge) reported
@smiley_osmondfx @richardbranson Oh and tagging in #VirginMedia won't result in any help. Just platitudes.