Virgin Media

Virgin Media Outage Report in Bo’ness, Falkirk, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bo’ness, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bo’ness and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bo’ness, Falkirk, Scotland 10/31/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Bo’ness, Falkirk, Scotland

The most recent Virgin Media outage reports came from the following cities: Dunfermline, Bonnybridge, Livingston, Falkirk and Grangemouth.

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City Problem Type Report Time
United KingdomDunfermline Total Blackout
United KingdomBonnybridge Internet
United KingdomDunfermline Internet
United KingdomLivingston Wi-fi
United KingdomDunfermline Wi-fi
United KingdomDunfermline E-mail

Community Discussion

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Virgin Media Issues Reports Near Bo’ness, Scotland

Latest outage, problems and issue reports in Bo’ness and nearby locations:

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @virginmedia I’d love you to help by sorting out the shoddy service in the area!

  • justjanis Janis McCulloch ☃️❄️ (@justjanis) reported from Dunfermline, Scotland

    Hey @virginmedia our broadband box is flashing green and our Wi-Fi doesn't seem to be working.... help please

  • annabellcoach Anna Bell Coaching (@annabellcoach) reported from Bo’ness, Scotland

    @virginmedia my broadband is down yet again. Several working hours lost. Four (long) calls later and now just an automated response. Poor show. 🤔 #badservice #homeworking

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @virginmedia That says it all.... “higher call volume than usual” they have confirmed an issue in the area. But seems this issue has been lingering around for over a year now. I appreciate there will be issues, but you seem to have more bad days than good days with your internet service

  • sneekyb Richard Law (@sneekyb) reported from East Calder, Scotland

    @virginmedia Ridiculous that as a existing customer now out of contract that I cannot be offered the same monthly deal as new customers. My bill is to rise by £50 pcm which is not acceptable. I ask if I can take your Bigger tv bundle with sports as advertised for £72 and told no.

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    Finally some competition to @virginmedia ‘a shocking internet service in my area! @bt_uk are finally doing #FttP been a long time coming... 14 years of mediocre internet service soon coming to an end!

  • kari_mcburnie Kari McBurnie (@kari_mcburnie) reported from Dunfermline, Scotland

    @virginmedia The link is no good! I’m not a customer, please can someone message me for my contact details to get this rectified. This has been going on for months now.

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @virginmedia You need to increase the infrastructure in the area to address the problems, you’ve not needed to and got away with out it as there has never been competition until now

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @MakeDigitalWork @virginmedia I feel your pain! They provide such a poor service, with poor equipment and poor support. Holding them in breach of contract now as they are not providing what I am paying them for, cancelling and getting fttp with @bt_uk installed in 2 weeks

  • justjanis Janis McCulloch ☃️❄️ (@justjanis) reported from Dunfermline, Scotland

    @virginmedia Nope no issues in the area

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @CloudDamo @virginmedia @bt_uk Simple thing had a good service been provided I’d not want to leave. But virgin media cannot even do that, so not thinking about leaving I am!

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    Another day with poor internet connectivity from @virginmedia factory reset your hub they say... that’s made it worse!

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    Surprise surprise @virginmedia is down, again! apparently it’s for upgrades, Got cut off whilst on the phone sorting out leaving them! Now in the process of ordering up my @bt_uk FttP

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @EE It’s crap! 😂 simple as. Have to rely on WiFi calling but as @virginmedia provide such poor internet service even that doesn’t work. Would love it if you had a decent signal in my area so I didn’t have to rely on them!

  • annabellcoach Anna Bell Coaching (@annabellcoach) reported from Bo’ness, Scotland

    @virginmedia Thanks but I've done all that. Website says 'no known issues' but the automated answer message says there are 'complex issues' that engineers are working on. We had an engineer booked yesterday but they called off saying it was fixed. It's not.

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    Hello @bt_uk broadband goodbye @virginmedia. BT fibre being installed today! Finally virgin media have got some competition in the area. I can see everyone in the area switching in the coming months due to the poor service you’ve provided everyone in Currie.

  • mastermc0 Grant (@mastermc0) reported from Livingston, Scotland

    @virginmedia No known outage other on demand for works fine just seems to be this one series

  • Ianiesta8 Ian Fitzpatrick (@Ianiesta8) reported from Falkirk, Scotland

    @virginmedia I was looking to upgrade to a TV Package, but the deal for a new customer was far better than the deal I was offered.

  • DarkblueDad Keith Guthrie (@DarkblueDad) reported from Currie, Scotland

    @virginmedia are you aware of issues in Balerno EH14 7BW. No phone, internet or TV

  • lovemojo1991 RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜 (@lovemojo1991) reported from Falkirk, Scotland

    @virginmedia our network and other people's internet down again!! Seriously this keeps happening

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DrHeery Dr Heery🙋‍♂️ (@DrHeery) reported

    Has there ever been a company with worse customer service than @virginmedia? Quite astonishingly bad.

  • venny1976 I give_up (@venny1976) reported

    @virginmedia why is it so frustratingly impossible to speak to anyone! WhatsApp is full, no link online and told to phone, and you don't answer your phones. Then try again on 150 and get the engaged tone!! All I want to do is cancel an engineers visit for Monday.

  • Marieyo58794544 Marie young (@Marieyo58794544) reported

    @virginmedia My internet was disconnected by ‘mistake’ ‘error’ Thursday night- I was told at 8am yesterday it would be back on in 24 hours and still isn’t on!!? I’ve tried to phone you this morning but keep getting disconnected and now can’t get through! Please help!!

  • neenpeen Nina Fyfe (@neenpeen) reported

    @virginmedia 2 days later still haven’t spoken to VM. Never got back to me on Whatsapp

  • Bobbles81 Robert Burden (@Bobbles81) reported

    @virginmedia I FINALLY got through to the person who could help but the phone went dead after 10 seconds of talking. Fuming isn't the word...

  • OffMyNoodles Sum Ting Wong (@OffMyNoodles) reported

    @LancashireLad16 @virginmedia It’s all ok, till something goes wrong. I haven’t been able to log onto my account for 2 days. Spent two sessions of 45 minute on the phone to them and been cut off both times. I’ve tried again and their automated system tell me they are having technical issues and call after 12

  • Biscuitfrog I kneel to ERIC 🍺🐝 (@Biscuitfrog) reported

    @OffMyNoodles @virginmedia Cheap ****** equipment & dreadful customer service

  • alan_tinsly Alan Tinsley (@alan_tinsly) reported

    @OffMyNoodles @virginmedia BT ,Talk Talk etc they are all crap ,not interested once you have signed up

  • nic_smethwick Nicola (@nic_smethwick) reported

    Hi @virginmedia trying to cancel my services with yourselves and after getting through to one of your advisors and stating I want to give my 30 days notice, they disconnect the call. This has happened 3 times this morning.

  • WengersLostSon bobb🇵🇰 (@WengersLostSon) reported

    @virginmedia imagine paying top tier prices for consistently **** service and wifi😡