Virgin Media Outage Report in Bo’ness, Falkirk, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Bo’ness come from postal codes EH51.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bo’ness, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bo’ness and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Bo’ness, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Bonnybridge, Livingston, Larbert, Grangemouth, Falkirk, Dunfermline, Bo’ness, Bathgate, Denny and Lochgelly.
| City | Problem Type | Report Time |
|---|---|---|
 Bonnybridge |
Wi-fi | |
| Bonnybridge |
TV | |
| Livingston |
Internet | |
| Larbert |
TV | |
| Bonnybridge |
Total Blackout | |
| Grangemouth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bo’ness, Scotland
Latest outage, problems and issue reports in Bo’ness and nearby locations:
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia No known outage other on demand for works fine just seems to be this one series
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Kari McBurnie
(@kari_mcburnie) reported
from
Dunfermline, Scotland
@virginmedia The link is no good! I’m not a customer, please can someone message me for my contact details to get this rectified. This has been going on for months now.
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
@EE It’s crap! 😂 simple as. Have to rely on WiFi calling but as @virginmedia provide such poor internet service even that doesn’t work. Would love it if you had a decent signal in my area so I didn’t have to rely on them!
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Richard Law
(@sneekyb) reported
from
East Calder, Scotland
@virginmedia Ridiculous that as a existing customer now out of contract that I cannot be offered the same monthly deal as new customers. My bill is to rise by £50 pcm which is not acceptable. I ask if I can take your Bigger tv bundle with sports as advertised for £72 and told no.
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RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜
(@lovemojo1991) reported
from
Falkirk, Scotland
@virginmedia our network and other people's internet down again!! Seriously this keeps happening
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
@virginmedia You need to increase the infrastructure in the area to address the problems, you’ve not needed to and got away with out it as there has never been competition until now
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Karan Lamb
(@LTJ_79) reported
from
Mid Calder, Scotland
@virginmedia I have tried to phone for technical help, sky sports channels not on other room boxes how is this fixed, I pay for full package 😠
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Anna Bell Coaching
(@annabellcoach) reported
from
Bo’ness, Scotland
@virginmedia Thanks but I've done all that. Website says 'no known issues' but the automated answer message says there are 'complex issues' that engineers are working on. We had an engineer booked yesterday but they called off saying it was fixed. It's not.
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Kari McBurnie
(@kari_mcburnie) reported
from
Dunfermline, Scotland
@virginmedia despite contacting you and reporting an issue, no one has contacted me. Your contractors have laid tar over my drains. This is now 8 weeks on and still no further forward.
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
@MakeDigitalWork @virginmedia I feel your pain! They provide such a poor service, with poor equipment and poor support. Holding them in breach of contract now as they are not providing what I am paying them for, cancelling and getting fttp with @bt_uk installed in 2 weeks
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
Hello @bt_uk broadband goodbye @virginmedia. BT fibre being installed today! Finally virgin media have got some competition in the area. I can see everyone in the area switching in the coming months due to the poor service you’ve provided everyone in Currie.
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Robert McCubbing
(@cubsi1) reported
from
Bo’ness, Scotland
FFS @virginmedia please sort out your customer service. After finally getting through to change my package, I was put on hold again and transferred to another department. I hung up after 1 hour on hold!!! Think I’ll just cancel and take my business elsewhere
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
Another day with poor internet connectivity from @virginmedia factory reset your hub they say... that’s made it worse!
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
@CloudDamo @virginmedia @bt_uk Simple thing had a good service been provided I’d not want to leave. But virgin media cannot even do that, so not thinking about leaving I am!
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Anna Bell Coaching
(@annabellcoach) reported
from
Bo’ness, Scotland
@virginmedia my broadband is down yet again. Several working hours lost. Four (long) calls later and now just an automated response. Poor show. 🤔 #badservice #homeworking
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
Surprise surprise @virginmedia is down, again! apparently it’s for upgrades, Got cut off whilst on the phone sorting out leaving them! Now in the process of ordering up my @bt_uk FttP
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
Finally some competition to @virginmedia ‘a shocking internet service in my area! @bt_uk are finally doing #FttP been a long time coming... 14 years of mediocre internet service soon coming to an end!
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Keith Guthrie
(@DarkblueDad) reported
from
Currie, Scotland
@virginmedia are you aware of issues in Balerno EH14 7BW. No phone, internet or TV
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Janis McCulloch ☃️❄️
(@justjanis) reported
from
Dunfermline, Scotland
Hey @virginmedia our broadband box is flashing green and our Wi-Fi doesn't seem to be working.... help please
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Scott McMartin
(@scottmcmartin) reported
from
Falkirk, Scotland
@virginmedia been trying to get through to virgin mobile 789 number for over an hours 4 failed attempts. Shocking service. #virginmobileuk
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ronaldo
(@rond1253) reported
@virginmedia The reason I am annoyed, it’s because before my contract was changed I didn’t have an issue, strange don’t you think
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Warren Wooldridge
(@wwooldridge) reported
@virginmedia Done that but literally next to useless for uploads 🙄 Yet again issues with Virgin broadband. It’s time that if you can’t provide the service you state that people should have rights to cancel contracts with immediate effect lousy provider time and time again 😡
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The Edvardz
(@CEdvardz) reported
@Hunnichild1 @virginmedia @NetflixUK That’s awful they are a truly terrible business to deal with.
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Keef Tee (DJ)
(@Keith__Thomas) reported
@virginmedia on the wifi setings it says weak security when connected, weve been having issues since grain dug up the road for their fibre network
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Adam Rees
(@AdamRee30367319) reported
@virginmedia Another word to fill me with hope. "Hopefully" #poorcustomerservice #poor #poorservice. Then we can deal with the rest of the issues??
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Catherine Welch
(@Catheri00799166) reported
@virginmedia Our phone line is still not working despite you texting us to say it had been fixed it has been out of order for a few days now. We tried to contact you again this morning to no avail. Can you please advise?
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James White
(@tweetfromchaff) reported
@virginmedia Managed to connect for afew mins, then back to previous issue. Broadband keeps dropping...how do I register my frustration?
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Eleventy8to9
(@Eleventy8to9) reported
@virginmedia Briadband TV are still not working properly Broadband constantly dropping out every 15-20 mins And sadly your teams are not working as quickly as possible There were engineers working yesterday making things worse and not a single engineer seen today When will it be fixed
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Owen Ashurst
(@OwenAshurst) reported
@virginmedia can you please give technicalities of what's happening please with this outage reported by people including myself via phoning up? It's now intermittent and I think I speak for a lot of people when I say I'm tired of constant dropouts. Thanks.
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Lisa Wood
(@lwoo72) reported
@virginmedia My husband has messaged them over two hours ago on that what’s app number and still no response. Sent the entire history of the complaint, what are EDF charges please ?