Virgin Media outages and service status in Bo’ness, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 3 outage signals in the last 24 hours around Bo’ness, including 3 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and TV.
- The most recent signal from this area was received Jun 15, 3:47 PM GMT+1.
- Internet (72%)
- Total Blackout (11%)
- TV (11%)
- Wi-fi (6%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bo’ness, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bo’ness, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 15: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bo’ness, Scotland
The most recent Virgin Media outage reports came from the following cities: Dunfermline, Rosyth, Bonnybridge, Queensferry, Falkirk, Linlithgow, Livingston, Alloa, Cowdenbeath, and Larbert.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 21 minutes ago |
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Internet | 4 hours ago |
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Internet | 4 hours ago |
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Internet | 5 days ago |
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TV | 7 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Bo’ness, Scotland
Latest outage, problems and issue reports in Bo’ness and nearby locations:
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Jill Scorer (@JillScorer1) reported from Dalgety Bay, Scotland@lornagilmour_ @virginmedia @SkyUK How to make a complaint via phone. Call us on 150 from your Virgin Media landline or Virgin Mobile. Or 0345 454 1111* from any other phone. WONDER IF THIS WOULD WORK?
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Steve (@steve2theizzO) reported from Falkirk, ScotlandWhat is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm
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andrew swanston (@swany1988) reported from Redding, Scotland@virginmedia hi was promised a manager call back 2 days ago and not happened. Piss poor customer service !! Only been with you just over a month and my experience is ruined !!!
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Nathan Young (@npjy83) reported from Mid Calder, Scotland@O2 Hi, My virgin media and O2 account are the exact same email address, but I am not getting double data. Can you please help? I tried calling your customer services but never got great support...
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Tomahawk Kid © 🏴 (@tartanjammies) reported from Currie, Scotland@virginmedia is there an issue with broadband in eh14? Becoming a regular weekend occurrence.....
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Dave (@savcabb) reported from Falkirk, ScotlandSick of @virginmedia broadband. Constantly goes down for no reason. WiFi glitches but of course you phone and it’s never there fault Not as if it’s cheap either at over £50 a month #timeforachange #frustrated
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KR@HFC1875 (@hibezzz) reported from Currie, ScotlandVirgin media, tried all day to call and the line is constantly not available, terrible service , make a complaint on line and they say it will take up to 28 days to respond , who gets away with treating customers like that , unbelievable
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RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜 (@lovemojo1991) reported from Falkirk, Scotland@virginmedia our network and other people's internet down again!! Seriously this keeps happening
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ianjac (@ianjac2) reported from Harthill, Scotland@virginmedia I would just like an engineer to come to my house next Saturday as early as possible and fix my hub3 thanks as I know it is not working properly as when I try to connect my phone on wifi the is no network name like wm8763213 for example
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Haggisking (@Haggiskings) reported from Brightons, Scotland@virginmedia you sent someone out to fix our leaky phone line. He used silicone and gunged up the wires - now we can’t call you to tell you he properly broke it with the repair... help....
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Louise Hamilton (@louham74) reported from Grangemouth, Scotland@virginmedia your customer service is shocking! A sure way to loose customers 🤬🤬🤬
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Augmented Deviant ⭕ (@KetaminePanda) reported from Brightons, ScotlandSo was playing competitively Overwatch last night, and on 3 separate times the ******* internet cut out. I lost a whole lot of points cause I couldn't get back in and got temporarily banned.. thanks Virgin #virginmedia
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Grant (@mastermc0) reported from Livingston, Scotland@virginmedia Now apparently there’s a non descriptive network problem and my visit for tomorrow is on hold yet your status page says everything is fine...
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Haggisking💙 (@Haggiskings) reported from Brightons, Scotland@virginmedia Hi, is it normal for an agent to call to fix internet problems?I pressurised him on his lack of security, he said do you want good service or to cancel?Then hung up?It’s impossible to communicate with you as a corporate organisation so I’m hoping you tweet?
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Andrew Kemp (@andrew_kemp) reported from Currie, ScotlandAll the old @virginmedia equipment has been disconnected and unplugged! It’s been like night and day getting @bt_uk #fttp installed, so far 10 families in my street have moved away from VM... that’s what you get for poor customer service
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paul macready (@duklaprm) reported from Broxburn, Scotland@virginmedia no devices can connect to router. Yet more shambolic service....you guys are an absolute disgrace. End of contract can't come quick enough @BT @SkyUK
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iain mcmillan (@iainmcm1) reported from Glenochil Village, Scotland@izzwoz @virginmedia Its terrible service
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Debbie (@D3borah1404) reported from Livingston, Scotland@virginmedia Theres no wifi or TV..tried your online service as the error code advised this yet doest help much ! I know how to switch the system on/off to reset ! customer service is a joke to get thru on !! And when you do they hang up 🤬 3rd time this has occured in the last 2 months!
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Justene Ewing (@JusteneEwing) reported from Mid Calder, Scotland@brendanf_nss @virginmedia All we need at our house is working Wi-Fi - not looking for VIP service just a working one! 😡 really has made my working day so much harder than it needed to be
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Nicola❤️🏳️🌈❤️ (@pixiecat5) reported from Cowdenbeath, Scotland@virginmedia no internet for 4 days now. Outage reported Fri. No updates other than the resolution date moving every day. No text updates as promised. @FifeCouncil you have cut the cable whilst replacing Streetlighting. Contact me please. I cannot work hence can't earn anything
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nala100577 (@Nala100577) reported@virginmedia Paid for Danz pay for view and its lost signal mid fight? Just a blank screen? Normal channels working.
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Gloucester Glass (@gloucesterglass) reported@virginmedia I appreciate you taking the time to reply but I am now looking at alternatives. My home internet drops out far too often and mobile signal in Quedgeley is no way good enough for 21st Century.
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Nick Poole (@nrpoole) reported@virginmedia I can't log into my a/c. I know my email address but, when entered, I reach a page saying that there has been a 'quick pause to keep my account safe' followed by some unhelpful suggestions and a reference: IDF-12B. The help & bot are useless. Can you help, please?
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Gloucester Glass (@gloucesterglass) reported@virginmedia Yes, it said issues with broadband and tv, but it’s been 3 consecutive days now. Plus like I said I can’t get mobile signal and I don’t live in the middle of nowhere so dependent on wifi calls unfortunately.
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Graeson Laitt (@Laitty) reported@virginmedia I'm therefore trying to understand whether there are any additional checks or blocking options available at Virgin Media's end, as I have already exhausted the options available to me as a customer.
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AlanCarey (@atcdecorating20) reportedJust paid again through @dazn and working fine so it’s a @virginmedia issue
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ORIGINAL GOONER JOHN (@1947originalgo1) reported@virginmedia @gblondon1 The new virgin box has a mind of it's own, some days it decides not to record, other times it it decides to delete all your recordings. I will give it a couple more months if it continues as it has done in the past I will cancel it. I have been with virgin for over 20 years.
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Sandy Moore (@SandyMo45739639) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @4k_iptv_zone1 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Gavin Lee (@Gav288) reported@virginmedia We moved house 29th May and took our contract with us. Nearly 2 weeks later and we still have no TV services. Spent over 8 hours on the phone since we moved, been told it’s an IT issue but still not resolved. Is the IT guy on holiday?
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Paul Matthews (@Pmatthews123) reported@virginmedia I finally got VM 2 do me a rolling 30 day broadband contract until sky can get my new BB up & running bt at a cost of £54pm which is ridiculous & told can’t do anything about it - nw sky r having issues installing new BB having 2 pay more 4 less speed at this price cn u help me