Virgin Media Outage Report in Bo’ness, Falkirk, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bo’ness, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bo’ness and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (61%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Bo’ness, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Dunfermline, Bathgate, Lochgelly, Kelty, Livingston, Falkirk, Bonnybridge and Grangemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Dunfermline |
Internet | |
| Bathgate |
Internet | |
| Lochgelly |
||
| Kelty |
TV | |
| Livingston |
Internet | |
| Falkirk |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bo’ness, Scotland
Latest outage, problems and issue reports in Bo’ness and nearby locations:
-
Paula ❤️🏴
(@scottishchicp) reported
from
Broxburn, Scotland
@scuj1 @virginmedia Oh never thought of that!
-
Mark
(@torturedmind69) reported
from
Currie, Scotland
@virginmedia keep getting a ping pong noise when in a call mob 2 mob,very anoying,tried tesco mobile o2 but on wifi so help.
-
Jim Healy
(@jimhealy10) reported
from
Grangemouth, Scotland
@virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!
-
Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia Now apparently there’s a non descriptive network problem and my visit for tomorrow is on hold yet your status page says everything is fine...
-
RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜
(@lovemojo1991) reported
from
Falkirk, Scotland
@virginmedia my WiFi aint working its having bad connection
-
andrew swanston
(@swany1988) reported
from
Redding, Scotland
@virginmedia hi was promised a manager call back 2 days ago and not happened. Piss poor customer service !! Only been with you just over a month and my experience is ruined !!!
-
Stevie Beveridge 🏴🐝
(@StevieBev) reported
from
Falkirk, Scotland
@dddun0407 @virginmedia You will have to pay mega too as well, utter scumbag of a company, even with what’s going on in the world they won’t give a shit about you x
-
Kirsten Lamb
(@lambie_lamb) reported
from
Mid Calder, Scotland
@virginmedia I need to speak to someone about my broadband dropping every day from around 12:00-14:00. Do you have a tech help desk?
-
garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
The @virginmedia challenge. How long can you keep your internet connection before it goes down. 26 minutes and you’re lucky.
-
Ian Smith
(@ianwsmith82) reported
from
Livingston, Scotland
Honestly shocking customer service from @virginmedia ******* hopeless.
-
Debbie
(@D3borah1404) reported
from
Livingston, Scotland
@virginmedia Theres no wifi or TV..tried your online service as the error code advised this yet doest help much ! I know how to switch the system on/off to reset ! customer service is a joke to get thru on !! And when you do they hang up 🤬 3rd time this has occured in the last 2 months!
-
Hannah McInnes
(@_HannahMcInnes_) reported
from
Livingston, Scotland
@virginmedia has they worst customer service I’ve ever experienced, month after month I’ve been trying to sort out my bills with no help whatsoever 80 minutes and I’m still on the phone no further forward as one person says one thing and another person says another😡😡
-
Eddie Collins
(@EddieCo09311525) reported
from
Dunfermline, Scotland
@virginmedia I switched over to you on the 31st December and had a speed issue very quickly and between online chat and two phone calls yesterday was told issue at street cabinet twice on phone chat says no issue. Bring back BT 😔
-
Stevie Beveridge 🏴🐝
(@StevieBev) reported
from
Falkirk, Scotland
@leejarrett73 @virginmedia Cancel it, I’m telling ye, it’s murder
-
Stuart 🏴
(@StuartSned) reported
from
Bo’ness, Scotland
@virginmedia what is going on with email accounts. I’m down!!
-
Augmented Deviant ⭕
(@KetaminePanda) reported
from
Brightons, Scotland
So was playing competitively Overwatch last night, and on 3 separate times the ******* internet cut out. I lost a whole lot of points cause I couldn't get back in and got temporarily banned.. thanks Virgin #virginmedia
-
Rae 🐨
(@rae_rae_95) reported
from
Falkirk, Scotland
Virgin Media wifi is down again. 4 days running 🙃
-
Natasha Hayward
(@meeptastic9) reported
from
Falkirk, Scotland
@virginmedia I have used the virgin service to run test on line - so much that I’m unable to for the rest of the day. This is why I turned to another website to check and see if there were others having same issue. Which they were. My router restarted itself 5 times in 1 hour. Not right! :/
-
Douglas (Statman Doug)🏴
(@Enrohd_1992) reported
from
Currie, Scotland
Virgin Media you are a pile of shit!
-
Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
All the old @virginmedia equipment has been disconnected and unplugged! It’s been like night and day getting @bt_uk #fttp installed, so far 10 families in my street have moved away from VM... that’s what you get for poor customer service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
elsine
(@elsine83238239) reported
@virginmedia I have had continuous problems the broadband dropping out this isn’t a one off it’s an ongoing issue. Your exec email advised they will be in touch anytime up to 28 days. Really. It will be removed after all the bother I have had would never recommend.
-
wayne lenahan
(@wml82) reported
@virginmedia This has been the issue for a very long time, previously raised this and spoken to people but still as you can see in the vid utterly useless. I was sold this on under the pretense of a minimum speed. I am sure it was not 2 mb OR am I wrong
-
claire
(@claire_h06) reported
@virginmedia appalling customer service. Rang up to provide a pac code for a sim card and told ALL my security questions are wrong. Told to hang up, robot on the phone doesn't see anything strange that all my details are wrong. Been a customer for years.
-
Joe Mailey
(@joemailey) reported
@virginmedia can you confirm my account has been cancel, I give my 30days notice over the phone but not had any email confirmation? Account no. 1859966201
-
Rob Sweeney
(@Geordie_Rob) reported
@virginmedia You want it then you come to my house for it, get one of your advisors to contact me to arrange this, there is no way I’m putting myself out, after the way your two bit shite company has treat me. You can kiss my arse for the £40.
-
Jack Gillespie
(@JackGil63733093) reported
@virginmedia We didn’t even receive a warning or update at all. What is posting on a forum going to do?! Absolutely nothing. Please can you explain what the problem is?
-
Bucko
(@bucko1001) reported
@virginmedia trying to cancel my contract but can’t get through to speak with anyone. Any ideas?
-
mairead o'sullivan
(@redshoot2) reported
@virginmedia I am paying E25 monthly and I am looking for a cheaper package. I can get the same service for E12 elsewhere.
-
Luke Pawley
(@LukePawley1) reported
@virginmedia Yes. The problem is with the box.
-
Mike Jones
(@koppitetillidie) reported
@virginmedia getting m63 error after you upgraded me to virgin 360 now can't use pause rewind record on demand. Customer services basically lied to me when they said I'd get called this morning.