Virgin Media Outage Report in Bo’ness, Falkirk, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bo’ness, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bo’ness and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Bo’ness, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Larbert, Bonnybridge, Dunfermline, Livingston, Falkirk, Bathgate, Lochgelly and Kelty.
| City | Problem Type | Report Time |
|---|---|---|
 Larbert |
Internet | |
| Bonnybridge |
Wi-fi | |
| Dunfermline |
Internet | |
| Livingston |
Total Blackout | |
| Falkirk |
Internet | |
| Falkirk |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Bo’ness, Scotland
Latest outage, problems and issue reports in Bo’ness and nearby locations:
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Tomahawk Kid © 🏴
(@tartanjammies) reported
from
Currie, Scotland
@virginmedia Just seems 1 heck of a coincidence. Can you see any reports of network issues in Eh14?
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Tomahawk Kid © 🏴
(@tartanjammies) reported
from
Currie, Scotland
Hey @virginmedia. On Saturday we had a tech visit to sort pixilated screens. He said network problem in street. Network guy came out today and fiddled in the street. Said it was fixed. Now have no broadband and unwatchable TV. Eh14 area. Nothing on status check. Help
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Alan Kinloch
(@AlanKinloch) reported
from
Port Edgar, Scotland
@vmbusinesshelp @vmbusiness @virginmedia The thing is. They can’t! Your customer care extends no further than saying “oh gosh” and apologies. Neither of which resolve matters.
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Justene Ewing
(@JusteneEwing) reported
from
Mid Calder, Scotland
@brendanf_nss @virginmedia All we need at our house is working Wi-Fi - not looking for VIP service just a working one! 😡 really has made my working day so much harder than it needed to be
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Dave Scott
(@Tank2521) reported
from
Broxburn, Scotland
We've had our @virginmedia Hub 4 for some time now and still our virgin media connect app doesn't work with it..... When are we likely to get an update?
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia Why is it after our web chat tonight promising action all the orders and appointments have again disappeared from my account!!! I was only just re-promised by the 27th March!! What is going on? @Ofcom please help me here
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paul macready
(@duklaprm) reported
from
Broxburn, Scotland
@SkyUK would love skyglass right now. Will u pay my early exit contract fees from @virginmedia so I can end this hellish service before christmas. Thanks.
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steve berridge
(@Scotwolf2Steve) reported
from
Livingston, Scotland
@virginmedia hi TV box & Router switched off and rebooted minutes later, No broadband since. Got live TV but catch up etc not working. EH54 5HR. Used online help wasn't working, but is now saying network error. Can you confirm problem I've rebooted router etc. Thanks
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steve berridge
(@Scotwolf2Steve) reported
from
Livingston, Scotland
@virginmedia no TV service in Livingston Nothing on service status page. Did all the tests. Nothing, no TV. Checking online seems I'm not alone. Any update or acknowledgement Virgin Media? #virginmediadown #VirginMediaTVdown #virginmedia
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paul macready
(@duklaprm) reported
from
Broxburn, Scotland
@virginmedia no devices can connect to router. Yet more shambolic service....you guys are an absolute disgrace. End of contract can't come quick enough @BT @SkyUK
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Dave Scott
(@Tank2521) reported
from
Ratho Station, Scotland
@virginmedia I've received a bill saying I'm over £400 in credit. I presume this is some sort of error? I know if need to call to discuss specifics but is there anyone else reporting this issue?
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Alan Kinloch
(@AlanKinloch) reported
from
Dollar, Scotland
@vmbusiness Not when you offer products you can’t then install, but take payment offer installation dates then cancel weeks later without any regard to the customer!
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Justene Ewing
(@JusteneEwing) reported
from
Mid Calder, Scotland
@virginmedia Thank you for the response. I did as you asked at 7:04pm this evening engaged with Terri the Triage Bot who has kept me on hold waiting to speak to someone for 3 hours 20 minutes. Just when I thought @virginmedia might try to repair this customer onboarding failure #poorservice
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Dave Scott
(@Tank2521) reported
from
Ratho Station, Scotland
@virginmedia how long does it normally take to transfer a number from another network? I've just been given a PAC code but don't want to call up just now if it's going to leave me unable to use my phone
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G
(@ginandtoxicuk) reported
from
Dunfermline, Scotland
How can I check an order for iPhone 13 pro @virginmedia and make sure it linked to my broadband account for order to show I’m already a customer ? #virginmobile
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ianjac
(@ianjac2) reported
from
Harthill, Scotland
@virginmedia No there isn't I was meant to get an engineer out last Saturday according to your live help chat line and that never happened
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ianjac
(@ianjac2) reported
from
Harthill, Scotland
@virginmedia Hi Can you please tell me what to do to get an engineer to my house to fix my broadband issue as your helpline is no use thanks for all your help in advance
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia They said they would sort it and call me today. I had a phone all to the house phone at 11pm waking up my mrs that asked me to text back which I couldn’t do so no idea what that meant. They have all disappeared and I still have no update I have been promised resolution by Sat
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ianjac
(@ianjac2) reported
from
Harthill, Scotland
@virginmedia I would just like an engineer to come to my house next Saturday as early as possible and fix my hub3 thanks as I know it is not working properly as when I try to connect my phone on wifi the is no network name like wm8763213 for example
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia No one has been in touch. No one has arrived to to the work. No one is actually doing anything to help me whatsoever?! What is going on?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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The Dude Abides ✊🏽🇵🇸✊🏽
(@Wally_Bazoum) reported
@virginmedia As soon as my current contract is finished I'm off, after nearly 4 decades of loyalty as a customer to Telewest Eurobell VM and all its other names, I've had enough and I'll never return either
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Matt FarringtonSmith
(@helloMFS) reported
@JBT0108 And it's down in CR8. But @virginmedia your checker is not reporting that to be the case 🥴
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Jonno
(@J_to_the_Little) reported
@virginmedia I have no Internet again. Used your Service Link, but I have no Internet to check it with. Please check it - CR0 0EY. Forth time within a week now. Please advise how I raise an official complaint.
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Gary Hosking
(@thebobhosking) reported
@allunbobroberts @virginmedia Their customer service is absolutely disgraceful mate I know exactly how you feel as I have had to deal with the imbeciles myself
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Neville
(@catherinebuca) reported
Another warm day, another @virginmedia broadband outage.
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Chris Lane
(@ChrisLa74965218) reported
@virginmedia Based on the customer service we have received they can only exceed my expectations. In fact @skytv and @bt_uk couldn't have been more helpful, informative and friendly. Thank you for your time
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HyperAssassin
(@HyperAssassinUK) reported
@virginmedia hello I'm trying to upgrade my broadband package on your website as I'm out of contract but it keeps saying bad getaway, also my broadband keeps dropping in and out can you please help?
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The Dude Abides ✊🏽🇵🇸✊🏽
(@Wally_Bazoum) reported
@virginmedia I have asked all of your staff that call me to put a note on my account to stop calling me, I explained to the person that called yesterday that I have your number & if I want something, I'll call you VM telemarketing & customer service never listen they just talk over you, rude
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Dawn
(@DawnSunrise1) reported
@chris_greenf @virginmedia Thanks Chris. They are awful and it's almost down to luck as to who you speak to. I came down on them like a ton of bricks, after 45 mins on hold. Nobody messes with me! I got a result, so quite relieved but hugely stressed!
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💙Catherine A Higgins (Kamara-Taylor)
(@JustMeBeingMe4) reported
@virginmedia I am no longer a customer... It was horrendous, I am livid.