Virgin Media Outage Report in Bo’ness, Falkirk, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bo’ness, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bo’ness and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Bo’ness, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Larbert, Falkirk, Bonnybridge, Dunfermline, Cowdenbeath, Grangemouth, Livingston, Alloa, Lochgelly, Uphall and Bo’ness.
| City | Problem Type | Report Time |
|---|---|---|
 Larbert |
Internet | |
| Falkirk |
||
| Bonnybridge |
Wi-fi | |
| Falkirk |
Wi-fi | |
| Dunfermline |
Wi-fi | |
| Bonnybridge |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Bo’ness, Scotland
Latest outage, problems and issue reports in Bo’ness and nearby locations:
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KR@HFC1875
(@hibezzz) reported
from
Currie, Scotland
@virginmedia Reception issues with Sky sports picture breaking up , what’s the problem?
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Alison
(@alied321) reported
from
Livingston, Scotland
@virginmedia emails wouldn’t send on my parents iPad now it won’t receive email. How can we get help to resolve?
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
@sharepointalex @virginmedia Feel your pain! They are up and down like a yo-yo here which is why I took the plunge and jumped to another provider, take it there is no other fibre offerings in your area?
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Kirsten Lamb
(@lambie_lamb) reported
from
Mid Calder, Scotland
@virginmedia I need to speak to someone about my broadband dropping every day from around 12:00-14:00. Do you have a tech help desk?
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Duncan MacColl
(@hungryduncs) reported
from
Grangemouth, Scotland
@virginmedia catch up not working ?
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Iain Rockliffe
(@Rockyi1980) reported
from
Dunfermline, Scotland
@ReplayRetro @virginmedia The problem is when it works no one comes even close in terms of speed
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Colin Fisher
(@bluebrazil81) reported
from
Cowdenbeath, Scotland
@virginmedia Day 6 and still no internet. Use phoned me yesterday and then hung up and I tried to phone use back and couldn't get through many times. I'm not accepting this I want to cancel.
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Janey
(@jaagdoll) reported
from
Bathgate, Scotland
@virginmedia the wifi service in West Lothian has been really poor for the last 2 days. Can you please let customers know why the service is so bad and when you plan to fix it?
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Steve
(@steve2theizzO) reported
from
Falkirk, Scotland
What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm
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Natasha Hayward
(@meeptastic9) reported
from
Falkirk, Scotland
@virginmedia I have used the virgin service to run test on line - so much that I’m unable to for the rest of the day. This is why I turned to another website to check and see if there were others having same issue. Which they were. My router restarted itself 5 times in 1 hour. Not right! :/
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Tomahawk Kid © 🏴
(@tartanjammies) reported
from
Currie, Scotland
@virginmedia is there an issue with broadband in eh14? Becoming a regular weekend occurrence.....
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Alan Currie
(@alancurrie1991) reported
from
Livingston, Scotland
@virginmedia spent over an hour trying to speak to someone about a damaged line to get an engineer out and then got hung up on can you help?
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Colin Fisher
(@bluebrazil81) reported
from
Cowdenbeath, Scotland
@virginmedia can someone actually reply to my tweet use are so ignorant. The worst company I have ever had to deal with in my life.
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia Now apparently there’s a non descriptive network problem and my visit for tomorrow is on hold yet your status page says everything is fine...
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Debbie
(@D3borah1404) reported
from
Livingston, Scotland
@virginmedia Theres no wifi or TV..tried your online service as the error code advised this yet doest help much ! I know how to switch the system on/off to reset ! customer service is a joke to get thru on !! And when you do they hang up 🤬 3rd time this has occured in the last 2 months!
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Jim Healy
(@jimhealy10) reported
from
Grangemouth, Scotland
@virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!
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Fiona Collie
(@tartan1314) reported
from
Bonnybridge, Scotland
@virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor
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Shez
(@shehzadinho) reported
from
Brightons, Scotland
I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia any chance of some decent support for the fact I’m having issues with my Hub 4 based broadband your phone service has hung up and directed me to hub 3 based trouble shooting... not the service I expect for my money
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Mark
(@torturedmind69) reported
from
Currie, Scotland
@virginmedia keep getting a ping pong noise when in a call mob 2 mob,very anoying,tried tesco mobile o2 but on wifi so help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt L
(@MattL90255691) reported
@virginmedia @Apple you guys know of this problem? When I contact you directly you tell me it’s the service providers issue?!?!? They say it’s you!!!!
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alaw..mot.
(@tatey123) reported
@virginmedia They say i cant upgrade now on this number .cos it was sent back ..pour service from virgin .rude opperator that cut me off . cant change number and cant upgrade for a fault on yodels part ..ombusman it is then
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Kim C
(@KimCarolC) reported
@amc88ken @virginmedia They just don’t want to talk to such a miserable customer. Fingers crossed they ignore you forever.
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Kevin Martin
(@secretsquirel) reported
@virginmedia been waiting since 28th Feb for bband and TV services, nothing but broken promises. "Don't worry Mr.Martin we will definitely be there on the 28th June to run the cable from the box", guess what ?? No one came. No one ever rings, nothing but lies and no answers.😡😡
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James
(@jamesharvey1996) reported
On the phone for hours to @virginmedia and then they just hang up on me great service
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Anna
(@Anna_Pryce_01) reported
@virginmedia I’ve been on hold for over 40 mintues and still not spoke to a human. Just trying to cancel my contract. The chat services online keeps telling me to talk through WhatsApp but it not sending me the messages despite me giving them the correct number.
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Sheena
(@SheenaTWLFC) reported
@virginmedia Hi. I’ve recently stopped tv package and you want the boxes back. I haven’t received packaging. I’ve been hanging on the phone for 30 minutes. Can you please help?
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Rudd1892
(@Rudd1892) reported
@GarethM83945832 @virginmedia Should compensate you for a days wasted holiday, really poor service
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Zorath Flamecloak | Vtuber | Pixel Dragon Arc | 🔞
(@TheDrakeagle) reported
@virginmedia It's just the fact this keeps happening recently. Seems as soon as I started a new contract with you it's been having issues. Was fine beforehand
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Michael Cieslinski
(@michael_chiz) reported
@virginmedia terrible customer service, just spent 3 hours sat listening to music and still not spoke to anyone! #virginmedia #WiFi