Virgin Media

Virgin Media Outage Report in Cowdenbeath, Fife, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cowdenbeath, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cowdenbeath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cowdenbeath, Fife, Scotland 03/28/2024 13:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Cowdenbeath, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Glenrothes, Dunfermline, Kirkcaldy, Cowdenbeath and Linlithgow.

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City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh TV
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cowdenbeath, Scotland

Latest outage, problems and issue reports in Cowdenbeath and nearby locations:

  • katenevens Kate Nevens (@katenevens) reported from Edinburgh, Scotland

    @virginmedia our internet is down in Edinburgh EH10. Could you confirm you’re aware / working on this?

  • Baigrie1985 💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    @Freddie_23_23 @longbangers @virginmedia I have sky for everythin after the drama i had with virgin and tbh my sky seems not to bad for downloadin tbh

  • aimeecrausaz1 Aimee C (@aimeecrausaz1) reported from Edinburgh, Scotland

    @virginmedia @PED7 @lizzidoyle You're service is so incredibly CRAP I wouldnt know the score!!!! 2 hours plus I've been waiting on a response!!!!!

  • sjwb Stuart Bell (@sjwb) reported from Edinburgh, Scotland

    @virginmedia what on Earth is going on in the EH10 area, over 5 x intermittent issues now since 5pm today and your site is saying there is no fault? I think not, say it ain’t so... #BroadbandIssue

  • bluebrazil81 Colin Fisher (@bluebrazil81) reported from Cowdenbeath, Scotland

    @virginmedia Day 6 and still no internet. Use phoned me yesterday and then hung up and I tried to phone use back and couldn't get through many times. I'm not accepting this I want to cancel.

  • audanderson1 Audrey Anderson (@audanderson1) reported from Edinburgh, Scotland

    @virginmedia contacted your 150 number and asked to use the text service which I did . Unfortunately they asked to contact oomph team on 150 . Unable to get through on 150 to speak to an advised as just a message telling me to use text service help please

  • MikeyGiven93 Michael John Given (@MikeyGiven93) reported from Edinburgh, Scotland

    @virginmedia my tv service hasn’t been working for 2 days and your automated message telling me to turn it off and back on isn’t cutting the £85 a month!!! How can I speak to an actual human??

  • aimeecrausaz1 Aimee C (@aimeecrausaz1) reported from Edinburgh, Scotland

    @virginmedia you're customer service is the worst I've ever experienced. Over 2 hours in messages support I've waiting with no response other than being told 1 hour ago, my issue would be responded to in 10 minutes.

  • mandukes Mandy forrest (@mandukes) reported from Edinburgh, Scotland

    @virginmedia hello I’m trying to order a WiFi booster on my account but I can’t do it online and trying to speak to someone on the phone is like mission impossible. Can you help please

  • trevorcowin Trevor Cowin (@trevorcowin) reported from Edinburgh, Scotland

    @PantsShaton @jamtarts1972 @AdamsRightBoot You can choose, sky customer, online only, virgin media customer etc. I signed up around 30 mins ago, code is case sensitive FOOTBALL1

  • onemistert Mr T (@onemistert) reported from Edinburgh, Scotland

    @virginmedia is there a known problem in EH6 4**?

  • Hunnichild1 🦋Bex Wimberley (@Hunnichild1) reported from Edinburgh, Scotland

    @TSScot Could you help with with an issue with @virginmedia at all?

  • bluebrazil81 Colin Fisher (@bluebrazil81) reported from Cowdenbeath, Scotland

    @virginmedia can someone actually reply to my tweet use are so ignorant. The worst company I have ever had to deal with in my life.

  • KaylzD120101 kayleigh Dalgarno (@KaylzD120101) reported from Edinburgh, Scotland

    Highly recommend not going with virgin media, been in the new flat 2 months paying insane rates and it doesn't work. Not to mention the appalling customer service which we have received

  • aberquine Laura (@aberquine) reported from Edinburgh, Scotland

    I’m moving home nearby in Edinburgh and need to change broadband provider, no Virgin Media at my new place. Narrowed down to best speeds, but which has the better customer service. Any recommendations?

  • Rockyi1980 Iain Rockliffe (@Rockyi1980) reported from Dunfermline, Scotland

    @ReplayRetro @virginmedia The problem is when it works no one comes even close in terms of speed

  • TheQueerGuy TheQueerGuy (@TheQueerGuy) reported from Edinburgh, Scotland

    Hey @virginmedia why can’t I down grade my package online, via email or live chat? I can upgrade no problem. Calling the customer help line says most of your offices are closed and I would have an hours wait to speak to someone. An hour!!!

  • Hunnichild1 🦋Bex Wimberley (@Hunnichild1) reported from Edinburgh, Scotland

    Cut off after 25 minutes trying to get through to find out why I have no service, after a 12 hour shift, thanks @virginmedia

  • racheljryan Rachel (@racheljryan) reported from Edinburgh, Scotland

    @virginmedia Your online chat and bot is terrible. I want to reduce my package. First got chucked out during security. Then they couldn't help and put me through to relations but your bot thinks I have a mobile query. I'm trying not to phone as requested but this is unworkable.

  • Todoleo Matteo Doni 🇬🇧 (@Todoleo) reported from Edinburgh, Scotland

    @dsilverman Very happy with both our service providers: we have Virgin Media (350/35 on cable) and BT Fibre To The Premises (910/118). Very few outages.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Mr_Robbuck Rob ⚽️UTFT 💙Buckfield (@Mr_Robbuck) reported

    @virginmedia how can you justify these price rises, I understand about energy prices going up, but I tell you now my service do not cost and extra £21.50 a month on your electricity bill, this is a joke

  • alenaf12011 Alena (@alenaf12011) reported

    @virginmedia Apparently there is a blockage which was identified end of January it doesn't look like they have done anything about it so far and the new installation date is 10 days away, I'm not hopefully that's going to happen either. If it doesn't we'll cancel.

  • harryhaa_ harriet (@harryhaa_) reported

    @virginmedia trying to add a new tv box to my package and am being told there’s a £35 activation fee which new customers don’t have to pay? What am I actually paying for as a loyal valued customer??

  • tonyroe Tony Roe (@tonyroe) reported from Nottinghamshire, England

    @virginmedia I’m not thinking I’ve decided. And the obstacles you put in the way from complaining about poor service to wanting to leave mean I’m very unlikely to return…so not very wise really. Thank you for the postal address.

  • t_hambrett Tom Hambrett (@t_hambrett) reported

    @virginmedia What I don’t understand is why as an existing @O2 customer I have to pay for an additional sim?

  • miyui_x Yui (@miyui_x) reported

    @virginmedia I understand but I feel like it isn’t even being looked into, how can a service be down for over 72 hours? The website is not reliable at all, it now says it will be fixed tomorrow at 10am but i know this is a complete lie?

  • Vinny_ismyname Vinny (@Vinny_ismyname) reported

    @virginmedia @virginhelp We did ring but they said that package isn't for existing customers. But it doesn't say that online, I'm very unhappy as got through to Phillapeans and the lady didn't care about losing us as a customer 😕

  • RaviK79865267 Rahul M (@RaviK79865267) reported

    @virginmedia I would like my problem sorted! The whole street is facing issues for over 5 weeks now and Virgin are doing nothing about it. The green cabinet is outside my house, no engineer has been to check it out!

  • Jennie_Jacobs Jennie Jacobs (@Jennie_Jacobs) reported

    @virginmedia connection problems in SW8 for the last week, almost daily. My job involves delivering large sets of data, which takes a while to go through. Every time your connection fails, I have to start the process again. I'm losing money and behind schedule. What's going on?

  • Gregengbg GregEng CGMA 💙 (@Gregengbg) reported

    @virginmedia @MartinSLewis hi virgin media, over last few weeks I have spoken or chatted with 5 of your customer service reps.They all agreed that you were overcharging me. They all said they would pass this on to a manager who would correct it.#VirginBroadband #MoneySavingExpert