Virgin Media Outage Report in Cowdenbeath, Fife, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Cowdenbeath come from postal codes KY4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cowdenbeath, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cowdenbeath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 20: Problems at Virgin Media
Virgin Media is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (44%)
-
TV (22%)
-
Wi-fi (13%)
-
Total Blackout (13%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Cowdenbeath, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Kelty, Kirkcaldy, Glenrothes, Dunfermline, Linlithgow, Cowdenbeath and Bo’ness.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
TV | |
| Edinburgh |
Total Blackout | |
| Kelty |
TV | |
| Kirkcaldy |
Internet | |
| Glenrothes |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cowdenbeath, Scotland
Latest outage, problems and issue reports in Cowdenbeath and nearby locations:
-
Alan Kinloch
(@AlanKinloch) reported
from
Edinburgh, Scotland
@vmbusiness @MartinDMcFadyen @localgoveditors Not offering products, taking payment’ carrying out suitability for installation process, giving installation dates weeks away only to cancel on the installation date, when you realise you can’t ! That’s what not to do!
-
Alan Kinloch
(@AlanKinloch) reported
from
Port Edgar, Scotland
@vmbusinesshelp @vmbusiness @virginmedia The thing is. They can’t! Your customer care extends no further than saying “oh gosh” and apologies. Neither of which resolve matters.
-
David Hardie
(@Albynpark) reported
from
Edinburgh, Scotland
@longbangers @virginmedia Can’t believe how shoddy they are. Spoken to five different people about the same problem, no joined-up writing to note what’s been discussed previously so I’ve had to explain it each time, switch off and on etc, etc. Being shunted from pillar to post
-
Abhishek Behl ☆
(@iABehl) reported
from
Edinburgh, Scotland
Is anyone else facing problems with #virginmedia today? Our internet is down and it’s been over 2 hour now - why are we paying a heavy bill to get such rubbish service @virginmedia
-
Alan Kinloch
(@AlanKinloch) reported
from
Edinburgh, Scotland
@virginmedia You could contact me during the order process and to take payment. Your team contacted us yesterday to advise that it would be installed today. Is it really possible to keep failing a customer this badly!
-
Michael Clark 🏳️🌈🏴
(@michaelgcuk) reported
from
Edinburgh, Scotland
@virginmedia What's going on? Internet has been down for a while!??
-
Tam Carr
(@tam_1955) reported
from
Edinburgh, Scotland
@virginmedia I'm a new customer on M50 Fibre Broadband but my best speed so far has only been 23 Mbps and a few minutes ago it was only 9 Mbps. What is wrong?
-
David Hardie
(@Albynpark) reported
from
Edinburgh, Scotland
Shocking service from @virginmedia tv fault, spoken to five different people at Virgin, each time I’ve had to give all the details again, same procedures and all have failed to resolve the problem. More than two hours spent on the phone - now it’s call back tomorrow. Shambles
-
Alan Kinloch
(@AlanKinloch) reported
from
Edinburgh, Scotland
@vmbusiness How proud are you when you cancel installation 5 weeks after an order is placed, on the day it was to be installed, because you can’t actually supply fibre.
-
Abhishek Behl 🌎
(@iABehl) reported
from
Edinburgh, Scotland
@virginmedia - heavy rains in Edinburgh & the internet doesn't seem to be working. Are others having the same problem and Can virgin please update !! #virginmediadown
-
Alan Kinloch
(@AlanKinloch) reported
from
Edinburgh, Scotland
@vmbusiness Are you having a laugh! You offer fibre in places where you cannot actually install it. You sign up customers, take payment book installation then cancel on the installation date. This is not how to do B2B engagement
-
Alan Kinloch
(@AlanKinloch) reported
from
Edinburgh, Scotland
@virginmedia we went through a serviceability check with you at time of order. We were advised what product you could install so we ordered weeks ago and paid. You now tell us on the day of installation there is a serviceability issue! Are you incompetent or fraudulent!
-
A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia Why is it after our web chat tonight promising action all the orders and appointments have again disappeared from my account!!! I was only just re-promised by the 27th March!! What is going on? @Ofcom please help me here
-
A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia They said they would sort it and call me today. I had a phone all to the house phone at 11pm waking up my mrs that asked me to text back which I couldn’t do so no idea what that meant. They have all disappeared and I still have no update I have been promised resolution by Sat
-
bruce findlay 🟢#TestTraceIsolate ✌
(@brucerisk) reported
from
Edinburgh, Scotland
Just had a call supposedly from @virginmedia telling me my internet has been hacked. He asked me if I had a computer, I answered, why ? He said all my information is being downloaded by scammers but he could guide through how to fix it.I said 'fix what'? He hung up. Weird.
-
Giulia Mattei
(@GiulsMat) reported
from
Edinburgh, Scotland
@virginmedia internet down in EH7. Any news on when it will be back up and running? #virginmedia #virginmediadown
-
Alan Kinloch
(@AlanKinloch) reported
from
Edinburgh, Scotland
@virginmedia so Virgin Media. You are not Fast or Reliable if you don’t attend the installation date despite having paid up front for installation and despite multiple messages from virgin confirming your attendance today to install fibre. #wtf
-
Alan Kinloch
(@AlanKinloch) reported
from
Edinburgh, Scotland
@vmbusiness Not when @virginmedia offer fibre, complete a suitability for installation. take payment, give installation dates weeks away, then cancel on the day of installation! This kills growth!
-
Séverin bruhat
(@severin_bruhat) reported
from
Edinburgh, Scotland
@virginmedia Could you tell me what are the numbers I need to type when I am in the voicemail? I never manage to get someone, just voicemails
-
Joe Nockels
(@biglibuser) reported
from
Edinburgh, Scotland
First match of the Euros and @virginmedia are having problems in my local area. Not pleased.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Eminem's alter ego
(@Kshady92) reported
@virginmedia Raising a complaint there gonna call bsck in 24 hours
-
Sleepy Bear (She/Her)
(@sleepybearxo) reported
@virginmedia I've been checking since last night and there is an intermittent Internet issue. Do you know how long it will take to fix roughly? I am unable to live stream due to the issue.
-
Andy Gibson
(@nwex) reported
@vmbusiness Still waiting for my line to work properly since being installed in August. Ticket open but never gets responded to. Voom BB at my other site drops out at least twice a week. If you're in business and need stable broadband do NOT use Virgin Media.
-
Nicola
(@modelnicola) reported
@VirginMediaCorp @virginmedia incorrect tel numbers given to council to raise complaints. Cars hit by debris and left filthy. Paths left dug up overnight laving no safe exit from property. No additional lighting creating major trip hazzards. By far the worst install I've seen!
-
Andrew Baker
(@Tedbaker32) reported
@Pete_Aspinall @virginmedia I live a few doors away from @Pete_Aspinall and can only echo what he says…this issue needs seriously looking at…
-
Ben Faulkner
(@BenFaul32932242) reported
@virginmedia 1 hour 35 minutes and I’ve just been cut off. Unable to complain as I can’t access the web page to register. How do I cancel my contract, no point having broadband I can’t use
-
Gary Dienel
(@garydienel) reported
@virginmedia As I said before Yodel are Useless, They never admit to misdelivering or losing anything :O the contract of delivering was made by the Sender "Virgin Media" and other retailers sort out this sort of thing otherwise around in circles I go
-
nixius
(@nixius86) reported
@virginmedia Total service failure in M46, fix time went from 1:45AM to 10AM, now it's 10:45AM & no updates. Can you give an idea when it will resume? Down since yesterday 16:45PM. Trying to be patient but need a timescale. Trying to run a small business and my services are down
-
GreyWolf_Sigma
(@dave10259) reported
@ads913 @virginmedia Try @kawasandistro regarding your account issue, to fix it immediately
-
No.1 Yakuza Simp Kaye Goro
(@haonssugarmama) reported
@jbigginlamming @virginmedia I'm having the same issue