Virgin Media

Virgin Media Outage Report in Cowdenbeath, Fife, Scotland

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The latest reports from users having issues in Cowdenbeath come from postal codes KY4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cowdenbeath, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cowdenbeath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cowdenbeath, Fife, Scotland 09/09/2025 17:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cowdenbeath, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Kirkcaldy, Dunfermline, Kelty, Glenrothes, Linlithgow, Cowdenbeath and Bo’ness.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomKirkcaldy Wi-fi
United KingdomEdinburgh Internet
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet
United KingdomKirkcaldy E-mail

Community Discussion

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Virgin Media Issues Reports Near Cowdenbeath, Scotland

Latest outage, problems and issue reports in Cowdenbeath and nearby locations:

  • bigtoodle Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland

    @virginmedia Yes I called them, for some obscure reason they cancelled the visit. Never bothered to tell me of course and have now rearranged another visit on the 25th. The right arm does not know what the left is doing.

  • bigtoodle Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland

    @virginmedia Yes, this problem has been ongoing for nearly a month, absolutely disgraceful service.

  • Albynpark David Hardie (@Albynpark) reported from Edinburgh, Scotland

    @longbangers @virginmedia Can’t believe how shoddy they are. Spoken to five different people about the same problem, no joined-up writing to note what’s been discussed previously so I’ve had to explain it each time, switch off and on etc, etc. Being shunted from pillar to post

  • biglibuser Joe Nockels (@biglibuser) reported from Edinburgh, Scotland

    First match of the Euros and @virginmedia are having problems in my local area. Not pleased.

  • GiulsMat Giulia Mattei (@GiulsMat) reported from Edinburgh, Scotland

    @virginmedia internet down in EH7. Any news on when it will be back up and running? #virginmedia #virginmediadown

  • xStormxBringeRx ian (@xStormxBringeRx) reported from Edinburgh, Scotland

    In all fairness to those that have @SkyUK broadband. It is an awful service. We suffered nothing but outages so we changed to #virginmedia as soon as we could. Went from around 35Mb to 200Mb then upgraded to 350Mb before I went onto Gig1.

  • Albynpark David Hardie (@Albynpark) reported from Edinburgh, Scotland

    Shocking service from @virginmedia tv fault, spoken to five different people at Virgin, each time I’ve had to give all the details again, same procedures and all have failed to resolve the problem. More than two hours spent on the phone - now it’s call back tomorrow. Shambles

  • bigtoodle Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland

    @virginmedia ongoing problems with my service. Promised on the 18th that an engineer would call in the 22nd, a no show. Then promised an engineer on the 25th, a no show. Then promised a new TiVo box in the post, yes you guessed it, yes a no show. Ridiculous service no explanation

  • michaelgcuk Michael Clark 🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@michaelgcuk) reported from Edinburgh, Scotland

    @virginmedia What's going on? Internet has been down for a while!??

  • michaelgcuk Michael Clark 🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@michaelgcuk) reported from Edinburgh, Scotland

    Anyone else having Internet problems? @virginmedia

  • Graemereaper Ricky Goold 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@Graemereaper) reported from Edinburgh, Scotland

    Hi, @virginmedia, your service status says there's no issues with TV services in my area, but my @SkyCricket channel picture and sound are constantly breaking up. No, I'm not going to phone 150. Help for once.

  • iABehl Abhishek Behl 🌎 (@iABehl) reported from Edinburgh, Scotland

    @virginmedia - heavy rains in Edinburgh & the internet doesn't seem to be working. Are others having the same problem and Can virgin please update !! #virginmediadown

  • bigtoodle Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland

    @Footbalifantasy @virginmedia I have now been promised an engineers visit on Tuesday to fix my V6 box, I will be delighted if it happens. That is nearly a month since I first reported the faults.

  • bigtoodle Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland

    @virginmedia To fix or change my TiVo box.

  • dispositiondot dot mullally (@dispositiondot) reported from Edinburgh, Scotland

    @martinlloydpfc @virginmedia @colejobburn i too have same issue

  • shellbryson Shell Bryson (@shellbryson) reported from Edinburgh, Scotland

    @virginmedia @virginhelp Think I’ve resolved it… but you’re you fault 🙄 The 2.4G network renamed *itself* back to modems’ default sometime over night (according to my network logs), so older devices could no longer connect. 5G devices were unaffected. I renamed SSID back to correct value. Bizarre.

  • James_AD_89 🎗JamesAlexander🎗🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@James_AD_89) reported from Glenrothes, Scotland

    @virginmedia how long will the outage in KY7 last? Been without service most of the day now.

  • AlanKinloch Alan Kinloch (@AlanKinloch) reported from Edinburgh, Scotland

    @vmbusiness How proud are you when you cancel installation 5 weeks after an order is placed, on the day it was to be installed, because you can’t actually supply fibre.

  • shellbryson Shell Bryson (@shellbryson) reported from Edinburgh, Scotland

    @virginhelp @virginmedia Oops, my bad! And thank you.

  • bigtoodle Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland

    @virginmedia still having horrendous problems with this company, numerous calls since 22nd July. Twice assured that engineers would call, but no shows. I have spent hours conversing with numerous people to no avail.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mitsproc Tim c (@mitsproc) reported

    @virginmedia 6 days on and still no resolution #customerexperience #broadband

  • artech99 Adam Rush (@artech99) reported

    @virginmedia I was able to raise a complaint with less characters, even though the original message was within your limit. I suspect a software issue. Hopefully I’ll be able to send full details shortly

  • BlackAsia21 BlackAsia (@BlackAsia21) reported

    @virginmedia Nathaniel from the cancellations team is flipping disgusting! Nasty and rude man I want to file a complaint how am i still on the phone to @virginmedia and not one person knows their job here!

  • GlenOxman Sir Ratters_plink (@GlenOxman) reported

    @virginmedia please can someone help, we can't get any sense out of your call centre.

  • ShannonAnNead Shannon O'Nial (sign name: rainbow 🌈) (@ShannonAnNead) reported

    @virginmedia @virginmedia i’m still having problems-please could we have another web chat.

  • NatashaSJPerera Natasha Perera (@NatashaSJPerera) reported

    @virginmedia Didn’t really want to do this on social media but if you’re actual complaints form wont register my complaint twice I’ll just leave it here: No functional internet for a week, VM thinks its okay to now not have internet for 2 more weeks despite partner needing it for work.

  • kayyashes 𝕶𝖔𝖇𝖗𝖆𝖌𝖆𝖒𝖊𝖟 (@kayyashes) reported

    Wow @virginmedia have the worst customer service. I am out of pocket for THEIR mistake. And they closed the conversation on me and are now ignoring me. Well done VM. As someone who works in CS, do better. 👏

  • kenmayo1 Kenny (@kenmayo1) reported

    @simonnread @virginmedia Had the same problems now with talktalk a fraction of the cost and better service.

  • Frank_L_Gell Frank L. Gell (@Frank_L_Gell) reported

    @virginmedia I have been on your WhatsApp chat with someone for over 30 minutes and still haven't had my issue resolved. You should be able to cancel your Broadband contract online with a few clicks, but obviously you are intent on wasting my time by making it difficult.

  • neilb1973 Neil Baker (@neilb1973) reported

    Day 23 of the @virginmedia installation shitshow. Let’s recap the story so far… 7 Aug: Ordered service for installation 26 Aug. 25 Aug, notified by text that my installation was rescheduled for 9 Sep.