Virgin Media Outage Report in Cowdenbeath, Fife, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cowdenbeath, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cowdenbeath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (8%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Cowdenbeath, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Kirkcaldy and Glenrothes.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Wi-fi | |
| Dunfermline |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Dunfermline |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Cowdenbeath, Scotland
Latest outage, problems and issue reports in Cowdenbeath and nearby locations:
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Jason Baxter
(@PanoramicBaxter) reported
from
Edinburgh, Scotland
@virginmedia and I don’t really care how you do it but you fix the broadband today… this is NOT on. I’m going to request compensation
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Sandy Sneddon
(@SandySneddon) reported
from
Edinburgh, Scotland
Just one week ago @virginmedia carried out "essential works" on their network. Today the Internet connection has failed again. Eventually I was able find out there were "issues" in our area. And their app is a waste of space.
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Bubbles&Bling
(@AudreyBubbles) reported
from
Edinburgh, Scotland
@virginmedia can you please advise when you will have broadband available in Eh6, yesterday it went off at 10am for ‘improvements’… it should have been back at 6pm, yet it is still down as you now say ‘the issue is more complex’. This is day 2 where I unable to work from home
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Jason Baxter
(@PanoramicBaxter) reported
from
Edinburgh, Scotland
@virginmedia issues 1. No broadband since 5pm last night, still nothing 2. Your team successfully pissed of my very pregnant partner yesterday re an engineer visit. She can’t work today because of NO broadband 🤬
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Kirsty MacAulay
(@CallMeMizzMac) reported
from
Edinburgh, Scotland
@Robwhitt07 @virginmedia I literally just moved back to Sky because virgin always went down, particularly during working hours and they never compensated me despite my requesting it. Sky has all the great shows unavailable everywhere else unless you're willing to pay. I say get rid!
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Sandy Sneddon
(@SandySneddon) reported
from
Edinburgh, Scotland
Hi @virginmedia my Internet is down again, second day in a row in EH17. I've checked cables, rebooted the router and reset it all to no avail. Please get someone to phone me
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Edinburgh, Scotland
@virginmedia Are you having connection problems in the EH13 area? Broadband keeps dropping out.
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Marc 🏴
(@Onlymee100) reported
from
Kirkcaldy, Scotland
@virginmedia TV service not working, your website doesn't seem to be working either, some people saying they're getting channels 1-4 but I'm getting no channels at all
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Simplesticks
(@thesimplestick) reported
from
Edinburgh, Scotland
@virginmedia How can I send in positive feedback about one of your customer support team? I was having multiple problems with kit, billing and tech faults. After numerous calls, web chat etc I called today to sort this out and Dale was fabulous. I’d like to send a proper thanks.
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Ricky Goold 🏴 🇪🇺
(@Graemereaper) reported
from
Edinburgh, Scotland
@MartinGoold @virginmedia Yes, I've just seen the headline on the news. My WhatsApp isn't working, but I can access Facebook. Down Detector suggests a national Virgin Media issue.
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David Hardie
(@Albynpark) reported
from
Edinburgh, Scotland
Anyone else having trouble with @virginmedia today?
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Ricky Goold 🏴 🇪🇺
(@Graemereaper) reported
from
Edinburgh, Scotland
@virginmedia But you're not an automated service. You're a human being from Virgin Media who I've reported this to.
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Steve Crichton 🏴
(@SMC2502) reported
from
Glenrothes, Scotland
@virginmedia What's up with WiFi in KY6 1EB area? Been down for hours now.
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Stephen Debon
(@sdebon) reported
from
Edinburgh, Scotland
Without any shadow of a doubt @virginmedia you have by far the worst customer service available. Just called them for the problem with my box and as always it's awful and a real nightmare. My bills are far from being cheap yet you treat you customers like 💩💩 #nothappy 😤😤
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Simplesticks
(@thesimplestick) reported
from
Edinburgh, Scotland
@virginmedia Nah. They only give out first names but I have the call log time for (all of ) the teams I have spoken to over the past month or so. It’s been a long drawn out issue.
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Steve Crichton 🏴
(@SMC2502) reported
from
Glenrothes, Scotland
@GregWilliams85 @virginmedia 50 bucks a month for a **** service. Sound familiar.....
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Stephen Debon
(@sdebon) reported
from
Edinburgh, Scotland
@virginmedia It's about listening to the customer and applying common sense rather than dismissing them & going through a list of useless troubleshooting questions which end up being the same anyway.I have a box that is lit like a Xmas tree & reboots itself instead no.We go through the list.
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Ricky Goold 🏴 🇪🇺
(@Graemereaper) reported
from
Edinburgh, Scotland
@virginmedia I have not been able to access any Virgin Media broadband services - either my own or the local hotspot - since around 6pm. I have turned my router off and on again before you ask. Down Detector suggests a national problem with Virgin broadband.
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Kirsty MacAulay
(@CallMeMizzMac) reported
from
Edinburgh, Scotland
@virginmedia @GBNEWS Virgin TV and services down in most of the UK.
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Ricky Goold 🏴 🇪🇺
(@Graemereaper) reported
from
Edinburgh, Scotland
@virginmedia Why? This is a national problem, apparently. What will me clogging up the phone line achieve? It's not just the Facebook-owned apps, it's your broadband service too.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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portugamerifinn
(@portugamerifinn) reported
@virginmedia Yes, I do if/when the hub keeps resetting on its own or when all my devices suddenly can't connect to wifi even though the hub claims to still have a signal (usually right before it drops & resets anyway) It works, but the frequency of the hub rebooting on its own is the issue
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Dazzerpaleface🇬🇧🇺🇸🏴🏴
(@Dazzer6769) reported
@virginmedia I had 600mb it went down to 60mb over WiFi today all the green lights are flashing on my hub3 router. I have just spoken to 4 people given my details 5 times restarted the router 6 times and now waiting for a virtual engineer that may call me in 4 hours but not today
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Ethan Garrett
(@ethanggarrett) reported
@virginmedia Do you have a policy of obstructive staff in your call centres, that must never escalate calls or pass problems up to their manager, or did I happen to get a particularly obstructive one? #anothervirginoutage #cheapcustomerservice=badcustomerservice
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Geodude
(@geodude_82) reported
@virginmedia So it's back but only at 50MBps and should be 350. The service status page is useless. This is clearly a wider problem that is not affecting just me yet it says there are no known issues
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Doug
(@Doug93811012) reported
@virginmedia No broadband service in Congresbury North Somerset! Please fix it!!
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hayley carey 💙
(@hayleyc57611078) reported
@virginmedia still no service in Cornwall , tried rebooting . Can you advise when this will be back up and running please ?
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Alex Dean-Francis
(@AlexDeanFrancis) reported
@virginmedia The current wired speed is similar to the Wi-Fi speed and currently very good with 332mb download. Yesterday, my computer which is plugged directly into the router had either no internet connection connection or very slow. I had to use my phone as a hotspot for most of the day
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Sean Taylor
(@SprintingTaylor) reported
@virginmedia can you look at the poor network reliability in NN15 please? Yet again our internet is down. Last Friday the connection was so poor we teathered from a @ThreeUK mobile to GoogleMeet friends as your service was unuseable.
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Across the Pond🇬🇧🇺🇸
(@j0hnhill) reported
@virginmedia your update to Virgin Go is shocking, had to switch off the Man City game last night as the stream was so poor tried other HD channels all washed out?
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Donna Wilkinson
(@Donna41404754) reported
@virginmedia I haven’t as I’m in the hospital wards all day I’m unable to reply whenever I get the txt message and then the handler disengages. I’m writing a letter to the CEO as this is the most unavailable customer service I’ve encountered. I can’t believe I’ve 18 months to endure.