Virgin Media Outage Report in Cowdenbeath, Fife, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cowdenbeath, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cowdenbeath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Cowdenbeath, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Glenrothes, Bo’ness, Kirkcaldy and Lochgelly.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Dunfermline |
||
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cowdenbeath, Scotland
Latest outage, problems and issue reports in Cowdenbeath and nearby locations:
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia your call centre is rude, they can’t understand simple English, round in circles, the line keeps buzzing out, I want to cancel but they will not put me through to anyone who can. They profess to be from every team everything I ask for help! Shocking how bad this is
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✨
(@lisaJwatson_3) reported
from
Bo’ness, Scotland
@virginmedia No, only on certain channels (5 HD being the worst) there seems be a static interference. The box is very old so not sure if it is compatible anymore
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Calum Mackenzie
(@hmfcalum) reported
from
Edinburgh, Scotland
@virginmedia That’s exactly what I intend to do. Shocking level of ‘customer service’. This is a total waste of time
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hrats
(@mrsrats26) reported
from
Edinburgh, Scotland
@virginmedia I am very disappointed .I have just been on hold for 45mins to find out no can’t help . No explanation no options . Just no !!! Very unhappy soon to be ex customer .
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Stuart Gray
(@StuartIGray) reported
from
Edinburgh, Scotland
@virginmedia I have a hub 3 the main white light is on. Have tried resetting and factory reseting as advices on your website but there is no signal when I search on any device.
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Ewan A. Walker
(@ewalker287) reported
from
Edinburgh, Scotland
Dear @virginmedia. Working from home would be much easier if I had a wifi connection that didn't cut out so often and was slightly faster than your average snail. Just saying 🙃
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia now on my 11th call to sort this out in the last 3 weeks. Each time on the phone for over an hour and still no solution. How to I cancel everything if they refuse to do it and pass me through 5/6 call centres
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Jack Steves
(@JackSteves) reported
from
Edinburgh, Scotland
@AldoScrim89 @virginmedia Virgin Media are arseholes - I cancelled my contract with them last week only for them to renew it again without my consent. Raised a complaint as this is, you know, illegal. Complaint so far has been ignored. Arseholes mate
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Stuart Gray
(@StuartIGray) reported
from
Edinburgh, Scotland
@virginmedia I tried to but the network ID doesn’t show on any device.
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Lewis Obrien
(@lewisobrien04) reported
from
Edinburgh, Scotland
@btsportufc @BradTavares Ppv not working on virgin media
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Calum Mackenzie
(@hmfcalum) reported
from
Edinburgh, Scotland
@virginmedia I’ve just tried to use the instant messenger and the customer service advisor tells me he can find no trace of any notes on my account regarding the offer made on Saturday. I have a screen shot of the offer, made in your app, yet he says he can’t see it.
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Drew Alexander
(@alwzander) reported
from
Edinburgh, Scotland
@TCL_TV_Global @Dolby Wonder if you can help I am looking for a code for a TCL tv to work with my virgin media remote control in the uk
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Jack Steves
(@JackSteves) reported
from
Edinburgh, Scotland
@virginmedia could I speak with someone to terminate my contract please?
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Rebecca Curtis-Moss
(@rebecca_curtis) reported
from
Edinburgh, Scotland
@2wheels2dex @virginmedia No, as in the internet cuts off a lot. The reason I think it’s a MacBook problem is I’ve sat with both a laptop and a MacBook on zoom simultaneously, one has cut out repeatedly whilst the other’s been fine. Every MacBook (three) in the house has had the same problem.
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Stuart Gray
(@StuartIGray) reported
from
Edinburgh, Scotland
Anyone else having WiFi issues with @virginmedia done everything they suggest online and now been on hold for 20mins. Two days without wifi is far from ideal. Lucky it’s the weekend and I just want to watch Bridgerton and not trying to do more important things.
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Jill Robb
(@jillheartsnyc) reported
from
Edinburgh, Scotland
@itvhub is the most infuriating catch up service - super slow, buffering, forced adverts, no fast forward / rewind (that works).. via @virginmedia anyway. ..needs a serious update
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Travel Kat
(@KatrinaMilne) reported
from
Edinburgh, Scotland
Genuinely been waiting for 24 hours to chat to one of your customer advisors @virginmedia Not very customer friendly...
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia I am still waiting for a call back that was due early this week. Can’t get through to the call centre at all, been trying all day. Can you help?
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Jack Steves
(@JackSteves) reported
from
Edinburgh, Scotland
@AldoScrim89 @virginmedia They’re a horrible company - I swear they were never this bad pre-pandemic
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lucy
(@Gosia79K) reported
from
Edinburgh, Scotland
@virginmedia Yes. The network is showing for a second then disappears
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve
(@CarntSpeykV5) reported
@Jordan_MUFC96 @virginmedia **** off you french ************
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Jimbo
(@JimboGPK) reported
@virginmedia I use wired. I've been through the websites process many times. Have had a engineer come out and swap my home hub 3. I've scanned my internal network and found zero issues. But still get latency spikes
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Amy Morgan
(@missamym) reported
@virginmedia Her account has never been set up properly online. She gets paper bills each month but the bill number isn’t recognised when I try and set her up online. She has no recognised email, username or password. She pays a lot each month and the tv isn’t working + hasn’t been for ages
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FUN SIZE MAGRS
(@MMagrs) reported
@ShandyDHarrison A few years ago Virgin Media put Threads and the War Game on their on-demand service. I made the mistake of watching both of them. I had to watch an entire series of Father Ted before bedtime just to try and dilute the effects.
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Caroliono
(@caroliono) reported
@virginmedia why are you sending out Hub 4's when it's not possible to run diagnostic tests on them. Broadband either down AGAIN in M32 or the hub4 is bobbins 😵
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Stewart Booth
(@Stewart_Booth) reported
Hey @virginmedia - I’m still waiting on the WiFi extender that I had to order from you (at additional cost) weeks ago because my new broadband service from you is pants. What’s the deal? Gotta say, I’m really not happy with the service so far since I left BT 😡
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M M J 2⃣5⃣
(@Jazzy1arda) reported
@JimboGPK @virginmedia BRO DON'T START. Im semi pro on fortnite with $400 earned and I cant even stream it and play let alone play off stream lol im at so many choppy disadvantages and i have to play LOW sense bro this **** is ASSSSSS on my life , further more **** competetive. I CANT PLAY LMAO so bad
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Mitch
(@Mitchell_Rankin) reported
Omg... on hold with @virginmedia support for an hour! (Enjoying the on hold music I must say) and it just cuts me off.... 😳
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Laura
(@lauraslouise) reported
@virginmedia yeah it says no known issues?
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Claire Couperthwaite
(@coopzy12) reported
3 days 3 lots of phone calls for over 2 hours each, twice you cut me off and the account is still not sorted @virginmedia shocking customer services you’ve messed this up from start to finish