Virgin Media

Virgin Media Outage Report in Cowdenbeath, Fife, Scotland

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The latest reports from users having issues in Cowdenbeath come from postal codes KY4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cowdenbeath, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cowdenbeath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cowdenbeath, Fife, Scotland 04/27/2025 08:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cowdenbeath, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Glenrothes, Dunfermline, Cowdenbeath, Kirkcaldy, Lochgelly and Bo’ness.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomGlenrothes Internet
United KingdomEdinburgh TV
United KingdomEdinburgh Wi-fi
United KingdomGlenrothes TV
United KingdomGlenrothes TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cowdenbeath, Scotland

Latest outage, problems and issue reports in Cowdenbeath and nearby locations:

  • falcon7862 Dougie MacDonald (@falcon7862) reported from Edinburgh, Scotland

    @virginmedia Having cancelled I doubt there will be, but I am so overwhelmed by your complete lack of care and service

  • Kevruss731 Kev Russell (@Kevruss731) reported from Glenrothes, Scotland

    Great virgin media on demand services are not working 😡

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia BT treat customers with much more respect

  • scoutyscotty Scott Walker (@scoutyscotty) reported from Edinburgh, Scotland

    @virginmedia Signed up to Virgin Store tonight to watch #BohemianRhapsody bit it's failed. Not great service. :-(

  • scoutyscotty Scott Walker (@scoutyscotty) reported from Edinburgh, Scotland

    @virginmedia Heading home after a busy day. Hoping to watch @BoRhapMovie when I get in. Also hoping the 'issues' have been resolved.

  • sorbiq Sebastian Zuchlke (@sorbiq) reported from Inverkeithing, Scotland

    @virginmedia will be Tuesday next week, so for the whole weekend and Monday I will be cut off from my service, and I just moved to you hoping for a better customer care, i can't express enough how disappointed I am and how angry because of that. How can you let this to happen 😡

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia You don't know the meaning of the word help

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • scoutyscotty Scott Walker (@scoutyscotty) reported from Edinburgh, Scotland

    @virginmedia Still not working. Out of sync by a few seconds.

  • falcon7862 Dougie MacDonald (@falcon7862) reported from Edinburgh, Scotland

    @virginmedia over 30 minutes 3 different people all asking the same condescending questions,,,in order to cancel account on behalf of 95 year old pensioner,APPALLING service

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • LeagueRaven Leigh🐝 (@LeagueRaven) reported from Edinburgh, Scotland

    @virginmedia can I please have a customer service email address I don’t have time to phone and have photos to send as part of my query 😭😭

  • Davwa David (@Davwa) reported from Inverkeithing, Scotland

    @virginmedia Now I have an engineer coming tomorrow. They way this has been handled is ridiculous. I lodged a complaint online, was told I’d get a response within 7 days. So patiently waiting. I want to speak to someone UK based with authority to sort this out for me.

  • haddow20 Callum Haddow (@haddow20) reported from Edinburgh, Scotland

    @Graeme55zie @virginmedia Same my @virginmedia fiber has been down since 4pm today their service page said there was a fault that would be fix by 22:00 still nothing

  • Davwa David (@Davwa) reported from Inverkeithing, Scotland

    @virginmedia I’ve had no services since Tuesday. Discovered this after CS closed Tuesday night, as I’m a nurse and work long hours. Contacted Wednesday, got attitude from a call handler, spoke to a manager who couldn’t help much. New router, self install, still nothing!

  • Davwa David (@Davwa) reported from Inverkeithing, Scotland

    @virginmedia I have already logged a complaint via website, awaiting response. Logged another complaint on a phone call this evening. Very disappointed long term customer here.

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia @NathanRedmond22 @jackstephens_18 Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • FabianaBalasco Fabiana Balasco (@FabianaBalasco) reported

    @virginmedia So I pay all this money for a rubbish service. Cannot wait to end this contract. 2h30 mins on the phone and still none the wiser. No goodwill gestures.

  • inspectortooth kenneth combes (@inspectortooth) reported

    @virginmedia yet more world leading rubbish service from Virginmedia. Eventually get through on the phone to customer help with a problem (playing Sky Sports on my I pad using the Sky Sports app) only to be put on hold for 15 minutes then cut off!!!

  • daddydikko Paul Dixon (@daddydikko) reported

    @virginmedia The TV service an engineer came today 2 hours later broken again, then passed from pillar to post on multiple calls

  • SpinachWilson Wilson Spinach (@SpinachWilson) reported

    @CarmenSinPlata @virginmedia Don't, no support, 4 weeks no answer

  • leAlexBourgeois Alex Bourgeois (@leAlexBourgeois) reported

    @virginmedia our internet hasn't been working for over 48 hours. I'm in BN3 - please can you help as it is impacting my work very badly

  • norrismc Norris McCord (@norrismc) reported

    @TheFlyingKipper @virginmedia Would love to know how that chat went. Been on the phone several times with them to try and negotiate a better deal but never seem to get anywhere with them.

  • AndyBorrie Andy Borrie (@AndyBorrie) reported

    @virginmedia Sorry, you can also complain via webform but only if you have one complaint at a time. You really aren't interested in your customers are you.

  • SamChisman Sam Chisman (@SamChisman) reported

    Your customer service is terrible, you should have informed me. As I do not know when you cut me off @virginmedia, or what calls have been missed, what is the likelihood that you refund me the landline charge from when YOU cut me off? (3/3) #ofcom

  • lurogers Luke Rogers (@lurogers) reported

    @virginmedia “Unfortunately we are currently unable to offer support for cancelling your install. To get you the right support you need the next steps would be for you to call our dedicated Pre-Install Cancellations Team on 08000521734, option 2. DOESN’T WORK

  • johnmaher79 John Maher (@johnmaher79) reported

    @TheFlyingKipper @virginmedia They only offered my £5 reduction thats it, ended up leaving as it was to much and they wasnt willing to help, been with virgin since ntl days aswell, loyalty means nothing to @virginmedia