Virgin Media outages and service status in Cowdenbeath, Scotland

Problems in the last 24 hours in Cowdenbeath, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cowdenbeath, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cowdenbeath, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Glenrothes, Kirkcaldy, Linlithgow, Musselburgh, Rosyth, Dunfermline, Queensferry, and Cowdenbeath.

City	Problem Type	Report Time
Edinburgh	Internet	10 hours ago
Edinburgh	Internet	2 days ago
Edinburgh	Internet	3 days ago
Edinburgh	Wi-fi	4 days ago
Glenrothes	TV	5 days ago
Kirkcaldy	TV	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cowdenbeath, Scotland

Latest outage, problems and issue reports in Cowdenbeath and nearby locations:

• 
  Effie Fenton (@effiefenton) reported 18 seconds ago from Edinburgh, Scotland

  @virginmedia With respect, that just takes you to a forum on your own website to tuck this away out of public view. I'll let you know here if I get any response. Emergency response phone lines should be treated as a priority by all telecoms companies.

• 
  Peter Tuffy (@bigtoodle) reported 2 minutes ago from Edinburgh, Scotland

  @virginmedia yes well after waiting in for five hours yesterday for an engineer to come I was just told it had been rearranged for the 28th. The great pity is they never informed me to find out if that was OK, such gross inefficiency abounds within your organisation.

• 
  James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported 3 minutes ago from Edinburgh, Scotland

  @virginmedia I’ve no internet, phone or tv in South Edinburgh - following intermittent internet for days. Your fault checker says there is no service fault yet your website does not allow me to book an engineer. Can you help?

• 
  The Bar Fly (@thebarfly) reported 6 minutes ago from Edinburgh, Scotland

  @virginmedia It claims intermittent issues. Mine has been totally dead for the past two days. I appreciate there is nothing you can do. It means when that is fixed and I still have my issue, I’ll have to start again to report then patiently wait till they can be bothered sending someone.

• 
  Ashley (@ashjrox) reported 9 minutes ago from Edinburgh, Scotland

  I've had rude calls with some staff, spent over £9 on calls to @TravelodgeUK to get this refunded for the charity, their customer service emailed saying that even though two of their staff & virgin media said I should get a refund that they are not going to refund. #badservice

• 
  Derek Scott (@DegsyScott) reported 10 minutes ago from Edinburgh, Scotland

  @benjitindz @virginmedia Product is good, customer service non existent

• 
  lostinleith 🇺🇦 (@neillhope) reported 11 minutes ago from Edinburgh, Scotland

  @vmbusiness your internet is so down in EH5 even your outage checker is down!

• 
  James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported 18 minutes ago from Edinburgh, Scotland

  @virginmedia What complex issue? Can you explain what it is? Your service status says it’s fine. I have to wait a week for an engineer. Forgive me for being cynical.

• 
  Peter Tuffy (@bigtoodle) reported 18 minutes ago from Edinburgh, Scotland

  @virginmedia Yes I have phoned yet again this morning so I think your organisation are considering some sort of compensation for the five weeks I have been without the service. No doubt it will be a paltry sum in comparison to what I pay every month.

• 
  Effie Fenton (@effiefenton) reported 25 minutes ago from Edinburgh, Scotland

  @virginmedia my daughter has finally got a new home in supported accommodation but can't move in until a telephone line is connected so her carers have access to a 24/7 phone. The earliest appointment is currently a month away. Can you help us so she can start her new life?

• 
  Acky (@lexo6647) reported 30 minutes ago from Edinburgh, Scotland

  @virginmedia been trying to get through to you. Finally got through to try and speak to a customer service and was cut off immediately when transferred from automated service to an actual person. Trying to sort out my 80 year old dads tv service. Awful service

• 
  victoria carolina (@vcash78) reported 32 minutes ago from Edinburgh, Scotland

  @virginmedia Very interesting as I was told £216.11 for each service (TV, BB, Phone). I asked is this a total of over £600 and she said, “yea mamm,that is correct”. My response was purely to laugh. This conversation has happed in the last 15 minutes. Absolutely despicable!

• 
  Ryan (@rykoonmesto7) reported 44 minutes ago from Edinburgh, Scotland

  @virginmedia been down all morning, reset router and checked service status and everything online

• 
  victoria carolina (@vcash78) reported 46 minutes ago from Edinburgh, Scotland

  @virginmedia Just said it would be back on by 1230. It’s not … paying a fortune (way above the odds!) a month for service I’m not getting. New contract with another provider incoming.

• 
  Patrick McCarthy (@PatMcCarthy37) reported 47 minutes ago from Edinburgh, Scotland

  @virginmedia I have still not heard from you other than to be told that the email account I can no longer access, is not associated with the account we've had with you for 25 years. Am I supposed to just accept this? How do I escalate a complaint?

• 
  Les Rey .Erso Meero Live in the city of Light (@amypond4ever) reported 50 minutes ago from Glenrothes, Scotland

  @virginmedia IAM tweeting you for the third time today why is You tube on my Search and Discover not working?! I'll tweet you every day for an Answer about This we pay for this why is it Not working????!!

• 
  lynette higgins (@lynettehiggins3) reported 51 minutes ago from Edinburgh, Scotland

  @virginmedia Yes it is telling me there are no issues in my area and that I should have registered re issue - I did yesterday and today, do your departments or records not get joined up, completely shocking service

• 
  Jette Goldie ♿ 🏴󠁧󠁢󠁳󠁣@wolfette@mastodon.social (@JetteUk) reported 52 minutes ago from Edinburgh, Scotland

  @virginmedia broadband in EH11 is up and down like a yo-yo. More down than up. (like my attempts with a yo-yo)

• 
  victoria carolina (@vcash78) reported 53 minutes ago from Edinburgh, Scotland

  Finally something positive to say about @virginmedia following a call from Callum at the “executive team” providing the level of current service I would expect from a such a huge company! Perhaps the skills of good customer service need to be a CPD exercise for the call centres!

• 
  MATT LAFF (@MattLafff) reported 57 minutes ago from Windygates, Scotland

  @virginmedia I know there is issues.. AGAIN

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Freispch (@freispch) reported 6 minutes ago

  Currently suing Virgin Media so know what you mean. They caused me to miss a critical operation on my upper spine. Been left with life changing chronic nerve damage.

• 
  Hayley Laura (@LilHay) reported 7 minutes ago

  @_AnaCristina_ @virginmedia Jesus that’s bad. Normally they get back to you on WhatsApp within half hour at latest

• 
  Mayur Shikotra (@Mayur_pdf) reported 9 minutes ago

  Shocking bad service by @virginmedia. Engineer was meant to come to see if our property could get broadband. Apparently he “turned up” and decided we cannot have broadband. All while I’ve been waiting here for him. Checked CCTV and no sign of this engineer.

• 
  BZSM1TH (@BazingaSmth) reported 11 minutes ago

  @virginmedia So ALL servicea are currently down in CT17 (TV, Fiber , and phone) They have been down since 1500hrs on July 13th. Not expected back up and running until 1300hrs on 14th July. This is not acceptable. You really are totally inept

• 
  MH (@MhMyxacc444) reported 11 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Virgin media are awful

• 
  Jenny B (@Myfourjoys) reported 12 minutes ago

  @virginmedia I’m not happy with yr internet service. Every day this week there has been a loss to my service and this is happening weekly. There has been times when I’ve thought it’s an outage! NO SERVICE NOW SORT IT OUT PLEASE 😡

• 
  Howard Borrington (@Howard1963OT) reported 12 minutes ago

  @JasonAlderwick @richardbranson Confusing though it is Jason, Richard Branson has never owned Virgin Media. He held a minority stake of roughly 10% and licensed the Virgin brand name to the business until the company was bought out by Liberty Global in 2013.

• 
  Ellie Winters #VoteBinface (@N104AP) reported 16 minutes ago

  clearing out under the bed to eventually throw out my broken frame and sleep on the floor, ive already found an old laptop and 2 broken disassembled virgin media wifi routers tf was i doing

• 
  UAVHive (@UAVHive) reported 17 minutes ago

  Virgin Media simply do not seem to grasp customer service, I really fear the damage the merger with O2 will do to the service there. Penny pinching over a bereavement is proof of a fundamentally mismanaged customer service.

• 
  Adam Luxon (@adam_luxon) reported 21 minutes ago

  @theashrb It isn’t at all and they’ll still think they can get away with it. The government should intervene in this matter to ensure that all public goods cannot outsource their customer service. A few months ago, I had a horrible call with virgin media after my contract finished