1. Home
  2. Companies
  3. Virgin Media
  4. Cowdenbeath
Virgin Media

Virgin Media outages and service status in Cowdenbeath, Scotland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 69 outage signals in the last 24 hours around Cowdenbeath, including 68 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Total Blackout.
  • The most recent signal from this area was received May 14, 3:39 PM GMT+1.
  • 72% TV (72%)
  • 13% Internet (13%)
  • 7% Total Blackout (7%)
  • 6% Wi-fi (6%)
  • 1% E-mail (1%)
  • 1% Phone (1%)

The latest reports from users having issues in Cowdenbeath come from postal codes KY4 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cowdenbeath, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cowdenbeath, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 14: Problems at Virgin Media

Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cowdenbeath, Scotland

The most recent Virgin Media outage reports came from the following cities: Dunfermline, Edinburgh, Kirkcaldy, Linlithgow, Glenrothes, and Cowdenbeath.

CityProblem TypeReport Time
Dunfermline TV 2 hours ago
Edinburgh TV 2 hours ago
Kirkcaldy TV 2 hours ago
Edinburgh TV 3 hours ago
Kirkcaldy TV 3 hours ago
Kirkcaldy TV 3 hours ago

Nearby cities with recent reports

Edinburgh

37 recent signals

2 hours ago
Kirkcaldy

13 recent signals

2 hours ago
Dunfermline

12 recent signals

2 hours ago
Glenrothes

9 recent signals

4 hours ago
Linlithgow

1 recent signals

3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cowdenbeath, Scotland

Latest outage, problems and issue reports in Cowdenbeath and nearby locations:

  • ryanmeston07
    Ryan Meston (@ryanmeston07) reported from Edinburgh, Scotland

    @virginmedia fix red button

  • etjorgensen
    upgrade completed (@etjorgensen) reported from Edinburgh, Scotland

    That's virgin media back down to £30 a month from £53, all because of one call. If energy prices are going up just tell everyone you can't afford them any more and they'll soon offer a discount!

  • thebarfly
    The Bar Fly (@thebarfly) reported from Edinburgh, Scotland

    @virginmedia And the scheduled engineer call tomorrow got cancelled because of this unrelated and later supposed outage. It’s a farce.

  • wshiells
    willie shiells (@wshiells) reported from Edinburgh, Scotland

    @virginmedia , spent 2 hours online chat with yourselves, then passed onto customer service , now 5 hours later still no response. Worst customer service out there folks

  • thelifeoftul
    Tullia (@thelifeoftul) reported from Edinburgh, Scotland

    @virginmedia @virginmedia now your service status is saying there are no issues in the EH7 area yet we’ve received a text that we won’t have wifi yet again till tomorrow morning? Please can you communicate what is going on?

  • Alli3Fifer
    Alli (@Alli3Fifer) reported from Kirkcaldy, Scotland

    @virginmedia Spent another 75 mins on the phone & managed to get a technician out this afternoon.The technician confirmed it is a known fault with the hub 5 and knew without testing what the issue was. The fault has no fix and my vulnerable parents are still left without the phone service.

  • vcash78
    victoria carolina (@vcash78) reported from Edinburgh, Scotland

    I was left without service for a week with multiple lies, promises of calls that didn’t happen and appalling customer service … you promise compensation of a month for free, the next you state £650 for disconnection. We are in a coat of living crisis you idiots! @virginmedia

  • fionalmorrison
    𝓕𝓲𝓸𝓷𝓪 (@fionalmorrison) reported from Glenrothes, Scotland

    @DonnaHe60990670 @virginmedia My Twitter posts are riddled with me ranting about how poor their customer service is. Hope you get a resolution soon x

  • SobukweScozia
    James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported from Edinburgh, Scotland

    @virginmedia Except I can’t because I get fobbed off and they just try to get me to upgrade my package. Seriously. I’d just like to know if there is some systemic complex issue, as you suggest, or not.

  • SobukweScozia
    James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported from Edinburgh, Scotland

    @virginmedia What complex issue? Can you explain what it is? Your service status says it’s fine. I have to wait a week for an engineer. Forgive me for being cynical.

  • bigtoodle
    Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland

    @virginmedia yes well after waiting in for five hours yesterday for an engineer to come I was just told it had been rearranged for the 28th. The great pity is they never informed me to find out if that was OK, such gross inefficiency abounds within your organisation.

  • happymaan
    Radhamanalan (@happymaan) reported from Edinburgh, Scotland

    @virginmedia I checked.. No issues in my area!

  • Nowhereman91
    Ally (@Nowhereman91) reported from Kirkcaldy, Scotland

    @virginmedia a want to upgrade my account but your site hasn't let me view my options in over a week and I can't get through on the phone. Please help.

  • movingforwards
    movingforwards (@movingforwards) reported from Edinburgh, Scotland

    @virginmedia what an absolute farce - have now tried twice to simply upgrade my broadband speed but end up stuck in live chat for over an hour each time with no progress - why do I need to go through your overloaded customer service just to do this?

  • Giannop
    Geraldine Daly (@Giannop) reported from Edinburgh, Scotland

    @virginmedia Estimated fix 19.45 😭

  • WendyBe54745206
    Wendy Bell (@WendyBe54745206) reported from Edinburgh, Scotland

    @virginmedia desperate to speak to someone phoned hour later speaking to someone transferred 3 times then wanted a manger on hold then cut me off worst customer service department. No web chat on website no email address it's ridiculous can you help

  • rykoonmesto7
    Ryan (@rykoonmesto7) reported from Edinburgh, Scotland

    @virginmedia been down all morning, reset router and checked service status and everything online

  • PatMcCarthy37
    Patrick McCarthy (@PatMcCarthy37) reported from Edinburgh, Scotland

    @virginmedia I have still not heard from you other than to be told that the email account I can no longer access, is not associated with the account we've had with you for 25 years. Am I supposed to just accept this? How do I escalate a complaint?

  • dreamingisfree
    Laura Barbour (@dreamingisfree) reported from Bo’ness, Scotland

    @virginmedia It is now almost four weeks since I have had broadband. The technician who came out 11 days ago assured me the “dig team” would be out in the next day or two. Having now spent approximately 738 hours trying to contact you, I have finally spoken to a customer (1)

  • bigtoodle
    Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland

    @virginmedia more problems with Virgin, their internet and phone service in EH 14 has had problems for two weeks, no refund for the loss of service though. I was cut off today after their call handler could not answer the simplest of questions on an overcharged bill.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ClassicSoulDJ
    Shorty (@ClassicSoulDJ) reported

    Been on hold for over 40 minutes trying to get through to @virginmedia - as always their customer service is nothing more than shocking

  • Santaxmas
    Paul (@Santaxmas) reported

    @virginmedia is tv still down?

  • premitrom
    Premitrom (@premitrom) reported

    @TheMorrisLand It was down for a couple of hours after 10:30 but came back. But only for an hour or so. Now 13:08 the problem has returned #virginmedia

  • Marcethemoose
    Marce The Moose (@Marcethemoose) reported

    @addingtonsquare @virginmedia Automated phone service couldn't hear my answers even though I was shouting them. I suspect a hack

  • keithward329
    keith nigel ward (@keithward329) reported

    @virginmedia Bournemouth is down.

  • cmairsy
    💜🐝 (@cmairsy) reported

    10+ years as @virginmedia customer and bill increase of £100 a month!! Live webchat initiated and absolutely not bothered so cancellation in progress!! Anyone know any good broadband/TV suppliers?

  • jennoefc
    Goodison Marc (@jennoefc) reported

    @virginmedia You replaced my router now none of the WiFi pods will connect to the new one. Technician said need the newer type but your inline help says call us back in 24 hour. Embarrassing

  • ChrisWales61
    Chris (@ChrisWales61) reported

    @virginmedia Virgin Media are ****! I am out of contract at the end of the month and it will be good riddance to bad rubbish!

  • jaluch
    Christine💙 (@jaluch) reported

    @virginmedia TV picture cracking up and fuzzy have you problems?

  • boopbetty1000
    🌱 Jilliano (@boopbetty1000) reported

    @ShineBrightJill @virginmedia Virgin have problems nationwide today apparently.