Virgin Media Outage Report in Glenrothes, Fife, Scotland
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The latest reports from users having issues in Glenrothes come from postal codes KY7 and KY6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glenrothes, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glenrothes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Glenrothes, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Dunfermline, Glenrothes, Lochgelly, Kirkcaldy and Cowdenbeath.
| City | Problem Type | Report Time |
|---|---|---|
 Dunfermline |
Internet | |
| Glenrothes |
Internet | |
| Dunfermline |
Internet | |
| Glenrothes |
Internet | |
| Lochgelly |
Internet | |
| Kirkcaldy |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Glenrothes, Scotland
Latest outage, problems and issue reports in Glenrothes and nearby locations:
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia status page is down, so unable to check if any issues, but our channels are not working properly, picture and sound keeps breaking up on all channels.
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🏴 Shaun 🏴
(@Sm1987) reported
from
Glenrothes, Scotland
@virginmedia sent a message on here on Wednesday and still had no response from anyone. Great service as always
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Colin Fisher
(@bluebrazil81) reported
from
Cowdenbeath, Scotland
@virginmedia can someone actually reply to my tweet use are so ignorant. The worst company I have ever had to deal with in my life.
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia I am still waiting for a call back that was due early this week. Can’t get through to the call centre at all, been trying all day. Can you help?
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@stephenp6255 @virginmedia Not working again this morning, all my neighbours the same, so must be a localised issue in Glenrothes, happening almost every day
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Raymond Murray
(@RaymondoMurray1) reported
from
Dysart, Scotland
I’m having real issues with my @virginmedia broadband. Is anyone else being affected by their service? It’s an intermittent fault and my broadband drops which is so frustrating when #workingfromhome I have to say that @virginmedia haven’t been helpful despite calling them often.
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John van Dieken
(@doubledutch13) reported
from
Methil, Scotland
@virginmedia No I can’t get through. Followed online guidance. The router is dropping out. Reset and rebooted numerous times. Simple fix send out a replacement??
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@VirginMember @stephenp6255 @virginmedia Yeah, thanks, it appeared on the status page that there was an issue, but there must a bigger issue as 2nite it will go down again no doubt
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Fiona Morrison
(@fionalmorrison) reported
from
Glenrothes, Scotland
@ThirdSectorLab @virginmedia I had a similar frustrating experience with Virgin Media a couple of weeks ago. I was on a loop of nonsense via text messages for over a week. I resorted to calling again and selecting the option “thinking of leaving”, 10 mins later - problem solved. Terrible customer service.
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🏴 Shaun 🏴
(@Sm1987) reported
from
East Wemyss, Scotland
@virginmedia No I have given up to be honest. I am days in spending hours waiting with no reply. I have to go through the poor service every time explaining to them I can't afford the payments but they try and push a package on me at a higher price. I CAN'T AFFORD IT
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🏴 Shaun 🏴
(@Sm1987) reported
from
Glenrothes, Scotland
@virginmedia been trying to cancel my contract for weeks now and spending hours waiting on customer relations online with no one to talk to just a sales team offering me something I can't afford
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia internet down again! This is happening every day, it's a joke.
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Iain Rockliffe
(@Rockyi1980) reported
from
Dunfermline, Scotland
@ReplayRetro @virginmedia The problem is when it works no one comes even close in terms of speed
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Colin Fisher
(@bluebrazil81) reported
from
Cowdenbeath, Scotland
@virginmedia Day 6 and still no internet. Use phoned me yesterday and then hung up and I tried to phone use back and couldn't get through many times. I'm not accepting this I want to cancel.
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Still not fixed, a call has been logged to get someone out to fix it but it hasn’t happened yet
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia Not as bad as it was but picture still freezing now and again but the mini tv guide has started freezing when moving through channels.
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia Still no reply from the initial text message I sent yesterday and my internet is currently off again and status page says no issues, this is getting beyond a joke! I'm trying to do school work with my kids, this is very frustrating
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Not got a clue, they didn’t say, when we check online it says there are no known issues but speaking to an advisor yesterday they said that there was definitely a fault and they would get an engineer out ASAP
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Beth Murphy
(@bethmmurphy) reported
from
Methil, Scotland
@virginmedia your broadband service is awful, need to reset router constantly and internet drops daily and at all different times 😡😡 no one answers the phones
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Kev Russell
(@BigLaz1973) reported
from
Methil, Scotland
@virginmedia my mobile signal has been down all day yesterday and now today #VirginMobileDown 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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smartesthorse
(@smartesthorse) reported
@virginmedia Avoid this over priced lot they have hateful business practices I have switched but they will not accept it call me daily each time demanding to know my reason for leaving..er twice the price, no customer service web down many times a year ?I HAVE LEFT accept it
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Avant Gardener
(@AvantGardensnft) reported
@virginmedia No, you can tell your internal department to sort it out. You’re clearly not able to help (that social media management degree is well useful), I have made more than reasonable efforts to request that you do, I have screenshotted my formal notice of 28days via here 1/2
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Alex
(@AlexPRPC) reported
@virginmedia Slow download speeds, non-existent upload speeds. Even if the speed appears high, there is a lot of packet loss. I work virtually and it makes it impossible to attend meetings because whenever I talk only about 70% of what I say is received & the same for me understanding others.
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Lucy Kaufman
(@lucykaufman_) reported
@virginmedia My 80-yr-old mother has been trying to get her VM equipment picked up but you never collect it. She’s been charged £300 for this so far and threatened with another £100. It’s been packaged and ready for weeks! She’s phoned numerous times.
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smartesthorse
(@smartesthorse) reported
@virginmedia I would not use you if you were free since I switched harrassed with calls been called VIP customer Really? was charged more han I pay for all power rude service Now switched you offer to HALVE payments if I am VIP why you only offer £3 cut before? STOP HARRASSING ME
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Ross
(@Rostik_usov) reported
@virginmedia my wifi has been down since 6pm yesterday. What am I paying for exactly? Fix this please.
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Avant Gardener
(@AvantGardensnft) reported
@virginmedia So why did another of your colleagues tell me it was 45days on the phone just now (they wasn’t able to take it any further and check the original call, but I’m sure it’ll be requested further down the line if need be)
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Sarah- Board Game Solutions
(@bags4dice) reported
@virginmedia It's connected to the internet via wired connection but keeps disconnecting and it's very slow when it is connected. No wifi connections at all, all devices say "connected, no internet"
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daviddeskop
(@daviddeskop) reported
@virginmedia Typical virgin! The problem all along, you deny there is any problem and pass me around all departments. Will be contacting trading authorities.
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smartesthorse
(@smartesthorse) reported
@virginmedia this is a DESPICABLE company I switched because of cost/service fully repeatedly, explained why now I get daily calls demanding know why why I left, I am disabled woman pensioner I feel alarmed and harrassed they will not leave me alone NO means NO Virgin