Virgin Media

Virgin Media Outage Report in Glenrothes, Fife, Scotland

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The latest reports from users having issues in Glenrothes come from postal codes KY7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glenrothes, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glenrothes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glenrothes, Fife, Scotland 10/08/2025 14:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glenrothes, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Kirkcaldy, Glenrothes, Dunfermline, Cupar, Kelty and Cowdenbeath.

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City Problem Type Report Time
United KingdomKirkcaldy Internet
United KingdomGlenrothes E-mail
United KingdomGlenrothes Internet
United KingdomDunfermline TV
United KingdomKirkcaldy Internet
United KingdomKirkcaldy Wi-fi

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glenrothes, Scotland

Latest outage, problems and issue reports in Glenrothes and nearby locations:

  • Krisfozz1 Kris Montgomery (@Krisfozz1) reported from Inverkeithing, Scotland

    @virginmedia hi, my internet isn’t working very well. Can you help please.

  • JulieGreig4 Julie Greig (@JulieGreig4) reported from East Wemyss, Scotland

    @FifeCouncil @virginmedia The shambles with traffic management. Poor guy from @ConeWorks scratching his head. Dunfermline at a standstill

  • Gary1165 Gary Bruce (@Gary1165) reported from Windygates, Scotland

    @virginmedia @GlasgBricklayer The problem with @virginmedia is it happens too often . Your staff lie to achieve sales figures and it’s us the public who have the trouble . The chances of talking to the person who caused the trouble is NONE

  • Kevruss731 Kev Russell (@Kevruss731) reported from Glenrothes, Scotland

    @virginmedia what is happening with phone signal seems to down

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • fionalmorrison Fiona Morrison (@fionalmorrison) reported from Glenrothes, Scotland

    @EveryNextDream @virginmedia I’ve had issues with their customer service for years. I worked for them part time whilst at uni when they were “Telewest”, and went through the whole Virgin take over. We all knew it was doomed from that moment. I’ll be leaving when contract is up.

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia No, its all lip service with virgin

  • SharonSlayer38 Sharon Allison (@SharonSlayer38) reported from Kirkcaldy, Scotland

    @virginmedia still having problems with @facebook pictures, posts not downloading properly, starting to get annoying now to say the least

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • CheezySki Nic Krzyzanowski (@CheezySki) reported from Kirkcaldy, Scotland

    When you are web-chatting to the @virginmedia customer services team about wifi connectivity and their insightful questions are basically how do you connect to WiFi - well through the WiFi obviously!!! 1/2

  • Gary1165 Gary Bruce (@Gary1165) reported from Windygates, Scotland

    @AMDTAD @virginmedia Alan they don’t care ... they told me I can’t cancel either so they make mistakes and I’m out of pocket . It’s just stealing

  • Gary1165 Gary Bruce (@Gary1165) reported from Windygates, Scotland

    @virginmedia I have called 5 times and recorded every call and never got the same info twice

  • kari_mcburnie Kari McBurnie (@kari_mcburnie) reported from Dunfermline, Scotland

    @virginmedia despite contacting you and reporting an issue, no one has contacted me. Your contractors have laid tar over my drains. This is now 8 weeks on and still no further forward.

  • kinneil_ynwa James Scott (@kinneil_ynwa) reported from Dunfermline, Scotland

    @virginmedia this is getting silly. 4 times I have called to give you my business and just stuck listening to crap hold music....should I just stick with @sky

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia The same year virgin last provided a value for money service

  • WhosYerDaddy666 Gary Fowler 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@WhosYerDaddy666) reported from Glenrothes, Scotland

    @virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never wrong!!

  • WhosYerDaddy666 Gary Fowler 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@WhosYerDaddy666) reported from Glenrothes, Scotland

    @virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never right!!

  • Gary1165 Gary Bruce (@Gary1165) reported from East Wemyss, Scotland

    @virginmedia you have taken £162 out my account without my permission ...... that is stealing . I spoke to a girl today and told me yes it was virgins mistake but she can’t return the money I told her I wanted to cancel and she said it would cost me £490 .... this is wrong

  • Gary1165 Gary Bruce (@Gary1165) reported from Windygates, Scotland

    @GlasgBricklayer @AMDTAD @virginmedia Aye am gonna try and cancel

  • BigBajio Baz 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@BigBajio) reported from Dunfermline, Scotland

    @virginmedia Engineer has just turned up and trying to resolve issue !

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ganak95 Gana Kesavan (@ganak95) reported

    @virginmedia Yes. Literally no service inside my house and one bar outside.

  • lewisjdoyle Lewis Doyle (@lewisjdoyle) reported

    @virginmedia Hi. I tried making a complaint online, but it said my account is not live so I couldn’t.

  • KM80349010 KM (@KM80349010) reported

    @virginmedia I wanted to cancel again but now you want to charge me 3 x £96 disconnection fees for something that isn’t being connected until 30 days after the 18th of May

  • TeresaWarrior18 Mrs Teresa Marie Heaton (@TeresaWarrior18) reported

    @virginmedia The wi-fi went down which meant that I couldn't watch any programs on "catch up"

  • GillyLilly68 Gillian Hetherington (@GillyLilly68) reported

    Virgin Media customer service is the worst I have ever experienced. After 5 phone calls 8hrs wasted they still haven't rectified the mistake. #virginmedidavoid #worstcustomerservice #8hourswastedtim

  • sif1mad simon gready (@sif1mad) reported

    @virginmedia Absolutely fed up with VM and the service isn't even live yet. Long call & chat times. Poor customer service, promises broken & website that rarely works properly. I keep being told my service will be installed outside the property multiple times, hasn't happend. 😡

  • EEnergyy96 EEnergyy (@EEnergyy96) reported

    @virginmedia Worlds worst internet provider that’s why

  • OrlaDelargy Orla Delargy (@OrlaDelargy) reported

    @virginmedia currently on hold… 1hr and 30mins++…. Just trying to cancel my account

  • MadhuJain89 Madhu Jain (@MadhuJain89) reported

    @virginmedia I've raised a complaint but it is still not working - the complaint is not the crux, it is getting it fixed.

  • ZaraGill_Author Zara Gill (@ZaraGill_Author) reported

    @virginmedia phoned yesterday to cancel but your confirmation email you promised hasn't arrived. I need you to confirm ALL my services have been cancelled. Please do this.