Virgin Media

Virgin Media Outage Report in Glenrothes, Fife, Scotland

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The latest reports from users having issues in Glenrothes come from postal codes KY7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glenrothes, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glenrothes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glenrothes, Fife, Scotland 01/01/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Glenrothes, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Kirkcaldy, Leven, Dunfermline, Glenrothes, Lochgelly and Kelty.

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City Problem Type Report Time
United KingdomKirkcaldy TV
United KingdomLeven Internet
United KingdomDunfermline Internet
United KingdomGlenrothes E-mail
United KingdomDunfermline Internet
United KingdomDunfermline Internet

Community Discussion

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Virgin Media Issues Reports Near Glenrothes, Scotland

Latest outage, problems and issue reports in Glenrothes and nearby locations:

  • EddieCo09311525 Eddie Collins (@EddieCo09311525) reported from Dunfermline, Scotland

    @virginmedia I switched over to you on the 31st December and had a speed issue very quickly and between online chat and two phone calls yesterday was told issue at street cabinet twice on phone chat says no issue. Bring back BT 😔

  • csd1234 conradsutherlanddunn (@csd1234) reported from Kirkcaldy, Scotland

    @virginmedia Still not fixed, a call has been logged to get someone out to fix it but it hasn’t happened yet

  • kari_mcburnie Kari McBurnie (@kari_mcburnie) reported from Dunfermline, Scotland

    @virginmedia The link is no good! I’m not a customer, please can someone message me for my contact details to get this rectified. This has been going on for months now.

  • csd1234 conradsutherlanddunn (@csd1234) reported from Kirkcaldy, Scotland

    @virginmedia your internet service has been awful this week, no landline, no internet but checking on line and it says no known issues

  • gporter1983 Gary Porter (@gporter1983) reported from Glenrothes, Scotland

    @stephenp6255 @virginmedia Not working again this morning, all my neighbours the same, so must be a localised issue in Glenrothes, happening almost every day

  • csd1234 conradsutherlanddunn (@csd1234) reported from Kirkcaldy, Scotland

    @virginmedia Would love to but yet again your internet is down but saying no known issues!

  • justjanis Janis McCulloch ☃️❄️ (@justjanis) reported from Dunfermline, Scotland

    @jen_drum @virginmedia Some local outage or something

  • justjanis Janis McCulloch ☃️❄️ (@justjanis) reported from Dunfermline, Scotland

    @virginmedia Nope no issues in the area

  • Quietbiglad Ian 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Quietbiglad) reported from Milnathort, Scotland

    @virginmedia pretty poor effort that you guys never answer calls, just automated rubbish that helps no one. My mother in law is unable to get any help with her issues due to this #terribleservice

  • gporter1983 Gary Porter (@gporter1983) reported from Glenrothes, Scotland

    @virginmedia internet down again! This is happening every day, it's a joke.

  • csd1234 conradsutherlanddunn (@csd1234) reported from Kirkcaldy, Scotland

    @virginmedia Not got a clue, they didn’t say, when we check online it says there are no known issues but speaking to an advisor yesterday they said that there was definitely a fault and they would get an engineer out ASAP

  • cheggs1978 Steven BWS Carty (@cheggs1978) reported from Methil, Scotland

    @virginmedia We have tried that route also...they weren’t any help either. Absolutely no one is willing to listen to us or the actual facts of what has happened to us. It would be good if someone could actually call us and try to help

  • derek_forbo1974 Derek Forbes (@derek_forbo1974) reported from Kirkcaldy, Scotland

    @virginmedia left us hanging again with network failure! Moving from @sky was the worst mistake ever

  • gporter1983 Gary Porter (@gporter1983) reported from Glenrothes, Scotland

    @virginmedia how ironic that your service status page is down. No internet at all just now, it's been up and down all day.

  • kari_mcburnie Kari McBurnie (@kari_mcburnie) reported from Dunfermline, Scotland

    @virginmedia despite contacting you and reporting an issue, no one has contacted me. Your contractors have laid tar over my drains. This is now 8 weeks on and still no further forward.

  • WhosYerDaddy666 Gary Fowler 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@WhosYerDaddy666) reported from Glenrothes, Scotland

    @virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never right!!

  • cheggs1978 Steven BWS Carty (@cheggs1978) reported from Methil, Scotland

    @virginmedia no acknowledgement of your error, but no help unless you get any money from us....which we ACTUALLY DONT HAVE!! Disgustingly ignorant and uncaring and horrible

  • WhosYerDaddy666 Gary Fowler 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@WhosYerDaddy666) reported from Glenrothes, Scotland

    @virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never wrong!!

  • cheggs1978 Steven BWS Carty (@cheggs1978) reported from Methil, Scotland

    @virginmedia ...before you can do anything. Was told that we couldn’t even talk to anyone from cancellation department...until we either paid or went through collections department. There was/is no care for what has happened...just “give us some money and we’ll help”

  • justjanis Janis McCulloch ☃️❄️ (@justjanis) reported from Dunfermline, Scotland

    Hey @virginmedia our broadband box is flashing green and our Wi-Fi doesn't seem to be working.... help please

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • carloc58372605 carlo c (@carloc58372605) reported

    @VirginMediaCorp @virginmedia We already called customer service earlier. The rep said the internet connection should be back by 9pm. It’s past 9pm and it’s still not working. We haven’t had any internet since New Years Eve. THIS IS REALLY FRUSTRATING AND DISAPPOINTING.

  • roy_shady Shady Roy (@roy_shady) reported

    @virginmedia Hi, anyone online with Virgin Media to fix an broadband issue?

  • Maryam22464486 Maryam (@Maryam22464486) reported

    @virginmedia Liars I lost my sleep because of you guys!!! Within one night I lost everything because I liked your broadband offer!! Is this how you treat your customers!! Blow up their houses!!

  • MrChaosReigns MrChaosReigns (@MrChaosReigns) reported

    @virginmedia is there currently an outage in the Glanmire area? None reported on the site and it’s saying it’s all working, but no service on my end. Thanks

  • screwy73 carl scruton (@screwy73) reported

    @virginmedia Yeah i did thats why im going to waste an hour or 2 of my day today to do it all again because i just love your great customer sevice 🙄

  • OSCCDAWAH O.S.C.C#DAWAH & TYMN#SYED YOUTUBE CHANNEL (@OSCCDAWAH) reported

    @virginmedia I am just at a lost , don’t know what to do and will they , you help me to once and for all end this nightmare

  • RicPickford Ric "I move people" Pickford (@RicPickford) reported

    @virginmedia doing the hang up trick in Customer Service! A known CS trick if you can call it CS!!! #poor #CustomerService #virginmedia

  • SteelyCityDan Dan Pressland (@SteelyCityDan) reported

    @andallthatjazz8 @virginmedia Same for me, can't sign in on any device.

  • ChannelleLea YourFriendlyGuyNese (@ChannelleLea) reported

    @virginmedia why does your wifi cut out around 12am and 3am 🤔🤔🤔 #slowconnection #wifiistrash #

  • WilliamBeaney4 William Beaney (@WilliamBeaney4) reported

    @virginmedia Hiya I keep having trouble with my box it's gone off 3 times in 3 weeks it comes back on with a green screen