Virgin Media

Virgin Media Outage Report in Glenrothes, Fife, Scotland

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The latest reports from users having issues in Glenrothes come from postal codes KY7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glenrothes, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glenrothes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glenrothes, Fife, Scotland 03/31/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glenrothes, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Kirkcaldy, Dunfermline, Glenrothes, Lochgelly, Cowdenbeath and Leven.

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City Problem Type Report Time
United KingdomKirkcaldy Wi-fi
United KingdomDunfermline Internet
United KingdomKirkcaldy Internet
United KingdomGlenrothes Internet
United KingdomKirkcaldy Internet
United KingdomGlenrothes Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glenrothes, Scotland

Latest outage, problems and issue reports in Glenrothes and nearby locations:

  • WhosYerDaddy666 Gary Fowler 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@WhosYerDaddy666) reported from Glenrothes, Scotland

    @virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never right!!

  • csd1234 conradsutherlanddunn (@csd1234) reported from Kirkcaldy, Scotland

    @virginmedia Still not fixed, a call has been logged to get someone out to fix it but it hasn’t happened yet

  • cheggs1978 Steven BWS Carty (@cheggs1978) reported from Methil, Scotland

    @virginmedia ...before you can do anything. Was told that we couldn’t even talk to anyone from cancellation department...until we either paid or went through collections department. There was/is no care for what has happened...just “give us some money and we’ll help”

  • kari_mcburnie Kari McBurnie (@kari_mcburnie) reported from Dunfermline, Scotland

    @virginmedia The link is no good! I’m not a customer, please can someone message me for my contact details to get this rectified. This has been going on for months now.

  • Quietbiglad Ian 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Quietbiglad) reported from Milnathort, Scotland

    @virginmedia pretty poor effort that you guys never answer calls, just automated rubbish that helps no one. My mother in law is unable to get any help with her issues due to this #terribleservice

  • gporter1983 Gary Porter (@gporter1983) reported from Glenrothes, Scotland

    @virginmedia internet down again! This is happening every day, it's a joke.

  • gporter1983 Gary Porter (@gporter1983) reported from Glenrothes, Scotland

    @stephenp6255 @virginmedia Not working again this morning, all my neighbours the same, so must be a localised issue in Glenrothes, happening almost every day

  • cheggs1978 Steven BWS Carty (@cheggs1978) reported from Methil, Scotland

    @virginmedia We have tried that route also...they weren’t any help either. Absolutely no one is willing to listen to us or the actual facts of what has happened to us. It would be good if someone could actually call us and try to help

  • justjanis Janis McCulloch ☃️❄️ (@justjanis) reported from Dunfermline, Scotland

    @virginmedia Nope no issues in the area

  • csd1234 conradsutherlanddunn (@csd1234) reported from Kirkcaldy, Scotland

    @virginmedia Would love to but yet again your internet is down but saying no known issues!

  • csd1234 conradsutherlanddunn (@csd1234) reported from Kirkcaldy, Scotland

    @virginmedia Not got a clue, they didn’t say, when we check online it says there are no known issues but speaking to an advisor yesterday they said that there was definitely a fault and they would get an engineer out ASAP

  • EddieCo09311525 Eddie Collins (@EddieCo09311525) reported from Dunfermline, Scotland

    @virginmedia I switched over to you on the 31st December and had a speed issue very quickly and between online chat and two phone calls yesterday was told issue at street cabinet twice on phone chat says no issue. Bring back BT 😔

  • csd1234 conradsutherlanddunn (@csd1234) reported from Kirkcaldy, Scotland

    @virginmedia your internet service has been awful this week, no landline, no internet but checking on line and it says no known issues

  • cheggs1978 Steven BWS Carty (@cheggs1978) reported from Methil, Scotland

    @virginmedia no acknowledgement of your error, but no help unless you get any money from us....which we ACTUALLY DONT HAVE!! Disgustingly ignorant and uncaring and horrible

  • gporter1983 Gary Porter (@gporter1983) reported from Glenrothes, Scotland

    @virginmedia how ironic that your service status page is down. No internet at all just now, it's been up and down all day.

  • gporter1983 Gary Porter (@gporter1983) reported from Glenrothes, Scotland

    @VirginMember @stephenp6255 @virginmedia Yeah, thanks, it appeared on the status page that there was an issue, but there must a bigger issue as 2nite it will go down again no doubt

  • kari_mcburnie Kari McBurnie (@kari_mcburnie) reported from Dunfermline, Scotland

    @virginmedia despite contacting you and reporting an issue, no one has contacted me. Your contractors have laid tar over my drains. This is now 8 weeks on and still no further forward.

  • justjanis Janis McCulloch ☃️❄️ (@justjanis) reported from Dunfermline, Scotland

    Hey @virginmedia our broadband box is flashing green and our Wi-Fi doesn't seem to be working.... help please

  • justjanis Janis McCulloch ☃️❄️ (@justjanis) reported from Dunfermline, Scotland

    @jen_drum @virginmedia Some local outage or something

  • derek_forbo1974 Derek Forbes (@derek_forbo1974) reported from Kirkcaldy, Scotland

    @virginmedia left us hanging again with network failure! Moving from @sky was the worst mistake ever

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Supersharp86 Sharpy (@Supersharp86) reported

    got to love @virginmedia 5 weeks of intermittent connection were in the case was a faulty modem but yet i have to pay the full months bill for hardly any service net down every 5 mins made impossible to work from home so i lost money not good service at all switch may be in order

  • Sarah29tmo Sarah Thompson (@Sarah29tmo) reported

    @virginmedia I would like this link to he left open if possible please so that when it goes down again I have a quick way to contact you and you can look into the issues.

  • PaddyPo32312273 Paddy Power (@PaddyPo32312273) reported

    @just_Jimbo_ @virginmedia Jimbo best thing to do is jump to Vodafone! Solid connection solid service and half the price of these clowns! Vodafone actually have a customer service that will help you instead of empty answers like these lot!!

  • PaddyPo32312273 Paddy Power (@PaddyPo32312273) reported

    @virginmedia Cash is bang on with what he's just stated. Virgin media's Internet is **** their customer support service is even worse than their ****** interment. Never get the speeds you pay for that's when the service isn't down.

  • Kb1234512345 K (@Kb1234512345) reported

    @virginmedia Same problem. On the 5th day now. I keep having to unplug router then put it back on!

  • SajawalJaved 🏋🏽‍♂️🦇 Cheeseburger Saj 👶🏽🪄 (@SajawalJaved) reported

    Honestly feel like @virginmedia love ***************… Told me that everything is all set up at the new place all they have to do is ‘send a signal’ but yet here I am with no wifi and a screaming child who wants her nursery rhymes!

  • Kb1234512345 K (@Kb1234512345) reported

    @virginmedia Absolutely disgusting. I keep getting asked the same thing in the last 5 days. Not a penny compensation. What am i paying for? My security cameras rely on internet and everything in the house goes offline because of the crap broadband!!!

  • JackStevens17 Jack Stevens (@JackStevens17) reported

    Nice one @virginmedia no internet , home phone or tv until THURSDAY, yet I’ll be expected to pay for 4 days of no service. What a joke

  • PaddyPo32312273 Paddy Power (@PaddyPo32312273) reported

    @virginmedia @just_Jimbo_ Absolutely useless company! Service is constantly down. Customer service is the worse I've ever had to deal with! you never actually get what's advertised and sold to you!! I tried to change me address with ye, spent 2 hours on hold and got nothing done!

  • PaddyPo32312273 Paddy Power (@PaddyPo32312273) reported

    @DonnieWyer @virginmedia @EGX Vodafone would be the service for you so! Stay away from these dodgy bastards!! They'll take your money amd give **** all in return! 👍