Virgin Media Outage Report in Glenrothes, Fife, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glenrothes, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glenrothes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Glenrothes, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Dunfermline, Kirkcaldy and Glenrothes.
| City | Problem Type | Report Time |
|---|---|---|
 Dunfermline |
Internet | |
| Dunfermline |
Internet | |
| Kirkcaldy |
Internet | |
| Dunfermline |
Internet | |
| Dunfermline |
Wi-fi | |
| Kirkcaldy |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Glenrothes, Scotland
Latest outage, problems and issue reports in Glenrothes and nearby locations:
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🏴 Shaun 🏴
(@Sm1987) reported
from
Glenrothes, Scotland
@virginmedia sent a message on here on Wednesday and still had no response from anyone. Great service as always
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Fiona Morrison
(@fionalmorrison) reported
from
Glenrothes, Scotland
@ThirdSectorLab @virginmedia I had a similar frustrating experience with Virgin Media a couple of weeks ago. I was on a loop of nonsense via text messages for over a week. I resorted to calling again and selecting the option “thinking of leaving”, 10 mins later - problem solved. Terrible customer service.
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Colin Fisher
(@bluebrazil81) reported
from
Cowdenbeath, Scotland
@virginmedia Day 6 and still no internet. Use phoned me yesterday and then hung up and I tried to phone use back and couldn't get through many times. I'm not accepting this I want to cancel.
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Would love to but yet again your internet is down but saying no known issues!
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Raymond Murray
(@RaymondoMurray1) reported
from
Dysart, Scotland
I’m having real issues with my @virginmedia broadband. Is anyone else being affected by their service? It’s an intermittent fault and my broadband drops which is so frustrating when #workingfromhome I have to say that @virginmedia haven’t been helpful despite calling them often.
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Still not fixed, a call has been logged to get someone out to fix it but it hasn’t happened yet
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Colin Fisher
(@bluebrazil81) reported
from
Cowdenbeath, Scotland
@virginmedia can someone actually reply to my tweet use are so ignorant. The worst company I have ever had to deal with in my life.
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Eddie Collins
(@EddieCo09311525) reported
from
Dunfermline, Scotland
@virginmedia I switched over to you on the 31st December and had a speed issue very quickly and between online chat and two phone calls yesterday was told issue at street cabinet twice on phone chat says no issue. Bring back BT 😔
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia how ironic that your service status page is down. No internet at all just now, it's been up and down all day.
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia status page is down, so unable to check if any issues, but our channels are not working properly, picture and sound keeps breaking up on all channels.
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia Not as bad as it was but picture still freezing now and again but the mini tv guide has started freezing when moving through channels.
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🏴 Shaun 🏴
(@Sm1987) reported
from
East Wemyss, Scotland
@virginmedia No I have given up to be honest. I am days in spending hours waiting with no reply. I have to go through the poor service every time explaining to them I can't afford the payments but they try and push a package on me at a higher price. I CAN'T AFFORD IT
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Iain Rockliffe
(@Rockyi1980) reported
from
Dunfermline, Scotland
@ReplayRetro @virginmedia The problem is when it works no one comes even close in terms of speed
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Not got a clue, they didn’t say, when we check online it says there are no known issues but speaking to an advisor yesterday they said that there was definitely a fault and they would get an engineer out ASAP
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia your internet service has been awful this week, no landline, no internet but checking on line and it says no known issues
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@stephenp6255 @virginmedia Not working again this morning, all my neighbours the same, so must be a localised issue in Glenrothes, happening almost every day
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@VirginMember @stephenp6255 @virginmedia Yeah, thanks, it appeared on the status page that there was an issue, but there must a bigger issue as 2nite it will go down again no doubt
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🏴 Shaun 🏴
(@Sm1987) reported
from
Glenrothes, Scotland
@virginmedia been trying to cancel my contract for weeks now and spending hours waiting on customer relations online with no one to talk to just a sales team offering me something I can't afford
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia internet down again! This is happening every day, it's a joke.
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia Still no reply from the initial text message I sent yesterday and my internet is currently off again and status page says no issues, this is getting beyond a joke! I'm trying to do school work with my kids, this is very frustrating
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Hirst
(@Documark) reported
@virginmedia Turns out your apparent human customer service assistant worse than your bots. Ive instructed more than 10 times to cancel and for the official complaints contact and they have failed to action. Please give me the contact details of a competent representative.
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Maxine Tennet
(@maxinetennet74) reported
from
Walker Gate, England
What will it take for @virginmedia to actually sort out an account after a bereavement??? 3 months later, endless calls and empty promises. Continued anxiety and distress for an elderly woman is not the bereavement service I’d expect. Appalling.
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Matthew
(@mattymooooo0) reported
@virginmedia Now being told the best I can hope for is 16 pounds deducting from a bill. That is in effect 2 pounds per day I had no service - so I’m not paying for the days I had no service. But I don’t qualify for compensation and this is in effect a good will gesture. Is this a joke?
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Matt
(@mattiem1976) reported
@virginmedia Just WiFi but we reset router regularly and still have issues best description is it drops out and regains signal multiple times for example n a netflix film or whilst gaming online losing all progress sometimes my data on my mobile is much faster and more reliable
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kevin cox
(@kevincox4) reported
@virginmedia so 3 hours on phone lost count of how many agents 4 contracts later 4 different prices and still not sorted don't know if I still have a contract or not 25 years customer and now getting fed up.
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Will i ams
(@jaustinwilliams) reported
Tried to resolve connection issues with @virginmedia Over an hour of diagnostics, advised to add monthly charge to upgrade connection so that services would work. I cancelled my account. Worst provider I've ever used. 14 days of poor service bye @VirginMediaCorp
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G2 Blurr
(@Blurrkaebi) reported
@virginmedia fix your **** *** internet goes down everyday
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Joshna
(@joshnapatra) reported
@virginmedia I am tired of the dropped Internet service. This has been happening since last week. As a WFH employee it is very important to be online and complete the work. I have been using my mobile hotspot since and running out of the Internet allowance. Can you fix the issue?
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Ryan
(@ryanmogs) reported
@virginmedia any reason my Wi-Fi cut out 4 times since 12? I work from home need the Wi-Fi
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Frederique Mua
(@gwadalady1) reported
@virginmedia Your team opened an official complaint and offered £30. Is that a resolution? I called them and was charged £100. I'm so disappointed by #virginmedia