Virgin Media Outage Report in Glenrothes, Fife, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Glenrothes come from postal codes KY7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glenrothes, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glenrothes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 14: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Glenrothes, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Kirkcaldy, Glenrothes, Dunfermline and Lochgelly.
| City | Problem Type | Report Time |
|---|---|---|
 Kirkcaldy |
Internet | |
| Glenrothes |
Total Blackout | |
| Dunfermline |
Wi-fi | |
| Dunfermline |
TV | |
| Glenrothes |
Internet | |
| Dunfermline |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glenrothes, Scotland
Latest outage, problems and issue reports in Glenrothes and nearby locations:
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Kim667
(@Kim6672012) reported
from
Kirkcaldy, Scotland
@virginmedia poor show @virgin media. Nothing works! Not even the app or your service status page.
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MATT LAFF
(@MattLafff) reported
from
Windygates, Scotland
@virginmedia I know there is issues.. AGAIN
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Les Rey .Erso Meero Live in the city of Light
(@amypond4ever) reported
from
Glenrothes, Scotland
@virginmedia IAM tweeting you for the third time today why is You tube on my Search and Discover not working?! I'll tweet you every day for an Answer about This we pay for this why is it Not working????!!
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Alli
(@Alli3Fifer) reported
from
Kirkcaldy, Scotland
@virginmedia It will be interesting to know what ofcoms view is of virgin continuing to sell a service that has been known not to be working since at least Oct. Is it not an option to go back to a standard phone line rather than VOIP for vulnerable customers??
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Alli
(@Alli3Fifer) reported
from
Kirkcaldy, Scotland
@virginmedia Spent another 75 mins on the phone & managed to get a technician out this afternoon.The technician confirmed it is a known fault with the hub 5 and knew without testing what the issue was. The fault has no fix and my vulnerable parents are still left without the phone service.
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Alli
(@Alli3Fifer) reported
from
Kirkcaldy, Scotland
@virginmedia Quite simply No. They are in mid 70s and tbh we just need the issue fixed. Mum is awaiting a call from the hospital & is concerned and stressed they won’t be able to get her as she hasn’t had use of the number she is has had since 1989 for over a week!! My Dad is just stressed
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Nicola❤️🏳️🌈❤️
(@pixiecat5) reported
from
Cowdenbeath, Scotland
@virginmedia no internet for 4 days now. Outage reported Fri. No updates other than the resolution date moving every day. No text updates as promised. @FifeCouncil you have cut the cable whilst replacing Streetlighting. Contact me please. I cannot work hence can't earn anything
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Danny mycock Portsmouth/fife
(@Dannymycockgma1) reported
from
Lochgelly, Scotland
@virginmedia is the biggest load of ****. 8 days with no service and still no one has come out to sort it. ******* useless *****. I hope mr Branson is happy the ******* prick
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Jill Scorer
(@JillScorer1) reported
from
Dalgety Bay, Scotland
@lornagilmour_ @virginmedia @SkyUK How to make a complaint via phone. Call us on 150 from your Virgin Media landline or Virgin Mobile. Or 0345 454 1111* from any other phone. WONDER IF THIS WOULD WORK?
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Ally
(@Nowhereman91) reported
from
Kirkcaldy, Scotland
@virginmedia a want to upgrade my account but your site hasn't let me view my options in over a week and I can't get through on the phone. Please help.
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Stephen Honeyman
(@sh0110b8995) reported
from
Kirkcaldy, Scotland
@virginmedia hello I'm trying to sort out my new upgrade as I have problems with it. The customer service is closed when can I get help?
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𝓕𝓲𝓸𝓷𝓪
(@fionalmorrison) reported
from
Glenrothes, Scotland
@DonnaHe60990670 @virginmedia My Twitter posts are riddled with me ranting about how poor their customer service is. Hope you get a resolution soon x
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Marc 🏴
(@Onlymee100) reported
from
Kirkcaldy, Scotland
@virginmedia TV service not working, your website doesn't seem to be working either, some people saying they're getting channels 1-4 but I'm getting no channels at all
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Steve Crichton 🏴
(@SMC2502) reported
from
Glenrothes, Scotland
@GregWilliams85 @virginmedia 50 bucks a month for a **** service. Sound familiar.....
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Steve Crichton 🏴
(@SMC2502) reported
from
Glenrothes, Scotland
@virginmedia What's up with WiFi in KY6 1EB area? Been down for hours now.
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G
(@ginandtoxicuk) reported
from
Dunfermline, Scotland
How can I check an order for iPhone 13 pro @virginmedia and make sure it linked to my broadband account for order to show I’m already a customer ? #virginmobile
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Dav Hunter
(@justdavidhunt) reported
from
Methil, Scotland
@virginmedia paying for 200mb only getting 28mb all week and no service at all Monday and Tuesday, I’m expecting a refund of payment, who am I kidding🤬🤬🤬🤬🤬
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🎗JamesAlexander🎗🏴
(@James_AD_89) reported
from
Glenrothes, Scotland
@virginmedia how long will the outage in KY7 last? Been without service most of the day now.
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia They said they would sort it and call me today. I had a phone all to the house phone at 11pm waking up my mrs that asked me to text back which I couldn’t do so no idea what that meant. They have all disappeared and I still have no update I have been promised resolution by Sat
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia Why is it after our web chat tonight promising action all the orders and appointments have again disappeared from my account!!! I was only just re-promised by the 27th March!! What is going on? @Ofcom please help me here
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tracey Thomas
(@Thomas75A) reported
Why do @virginmedia make it impossible to contact them any way other than by their website or app when you have an Internet problem. Not everywhere has good mobile signal.
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🦖Leonora Christina 🦕
(@JammersMinde) reported
@EdmontonRoller @virginmedia @litfibre I was surprised after I signed up they told me that it wasn’t Virgin as I knew it anymore. It wasn’t cables, but I was told no change to their service. Then when it was installed the engineer informed me I couldn’t record anything either. I still thought it’ll be ok, but nope
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🦖Leonora Christina 🦕
(@JammersMinde) reported
@Virginmedia finally sent me a text at 13.04 today (13 hours later) to say there’s an outage, yet when I go to my account it says no issues in my area and I need an engineer. This happens every, single time I lose service. I was with @SkyUK for 2.5 years. Never had a problem!
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John Kirby
(@csljohnkirby) reported
@virginmedia The system is sending me around in endless loops, every time I ask to speak to a customer agent, he say it need to check.
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John Kirby
(@csljohnkirby) reported
@virginmedia Again, thank you, but I have now wasted enough time on it, and have made a formal complaint now. Have a nice weekend.
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Taylor
(@cpfc_taylor) reported
@virginmedia Worst internet provider in the uk
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John Kirby
(@csljohnkirby) reported
@virginmedia Thank you for your kind offer, but it is not for public consumption here, nor should it take a post on social media to get even basic customer service from an organisation
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John Kirby
(@csljohnkirby) reported
@virginmedia Stuck in an endless loops on the phone, just a useless customer service experience
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John Kirby
(@csljohnkirby) reported
Seriously @virginmedia must be the worst communications company on the UK, trying to get through to speak to a human being, so far wasted over 1 hour 29 minutes through endless loops, options exhausted. They really do not care about customer services, so long as they can continue to rip off the consumer, constantly overcharging, never altering the package price or applying the discounts/compensation offered. @ofcom needs to look into this company. The level of Customer Service is appallingly low.
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Dr Paul Nieuwenhuis
(@nieuwenhui2) reported
For over a week now @virginmedia has been unable to supply us with TV via its TV360 box. There is some stuff about outages on the internet, but attempts to contact them fail, of course. No doubt they still charge us for a service they do not provide 🙄.