Virgin Media Outage Report in Glenrothes, Fife, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Glenrothes come from postal codes KY7 and KY6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glenrothes, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glenrothes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 20: Problems at Virgin Media
Virgin Media is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Glenrothes, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Kelty, Kirkcaldy, Glenrothes, Dunfermline and Cowdenbeath.
| City | Problem Type | Report Time |
|---|---|---|
 Kelty |
TV | |
| Kirkcaldy |
Internet | |
| Glenrothes |
TV | |
| Kirkcaldy |
TV | |
| Glenrothes |
TV | |
| Kelty |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glenrothes, Scotland
Latest outage, problems and issue reports in Glenrothes and nearby locations:
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Gary Fowler 🏴
(@WhosYerDaddy666) reported
from
Glenrothes, Scotland
@virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never right!!
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Baz 🏴
(@BigBajio) reported
from
Dunfermline, Scotland
@virginmedia Engineer has just turned up and trying to resolve issue !
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Kari McBurnie
(@kari_mcburnie) reported
from
Dunfermline, Scotland
@virginmedia despite contacting you and reporting an issue, no one has contacted me. Your contractors have laid tar over my drains. This is now 8 weeks on and still no further forward.
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Julie Greig
(@JulieGreig4) reported
from
East Wemyss, Scotland
@FifeCouncil @virginmedia The shambles with traffic management. Poor guy from @ConeWorks scratching his head. Dunfermline at a standstill
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia The same year virgin last provided a value for money service
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Kev Russell
(@Kevruss731) reported
from
Glenrothes, Scotland
@virginmedia what is happening with phone signal seems to down
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Gary Fowler 🏴
(@WhosYerDaddy666) reported
from
Glenrothes, Scotland
@virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never wrong!!
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@virginmedia I have called 5 times and recorded every call and never got the same info twice
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James Scott
(@kinneil_ynwa) reported
from
Dunfermline, Scotland
@virginmedia this is getting silly. 4 times I have called to give you my business and just stuck listening to crap hold music....should I just stick with @sky
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@GlasgBricklayer @AMDTAD @virginmedia Aye am gonna try and cancel
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Kris Montgomery
(@Krisfozz1) reported
from
Inverkeithing, Scotland
@virginmedia hi, my internet isn’t working very well. Can you help please.
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Sharon Allison
(@SharonSlayer38) reported
from
Kirkcaldy, Scotland
@virginmedia still having problems with @facebook pictures, posts not downloading properly, starting to get annoying now to say the least
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@AMDTAD @virginmedia Alan they don’t care ... they told me I can’t cancel either so they make mistakes and I’m out of pocket . It’s just stealing
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Nic Krzyzanowski
(@CheezySki) reported
from
Kirkcaldy, Scotland
When you are web-chatting to the @virginmedia customer services team about wifi connectivity and their insightful questions are basically how do you connect to WiFi - well through the WiFi obviously!!! 1/2
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Ian 🏴
(@Quietbiglad) reported
from
Milnathort, Scotland
@virginmedia pretty poor effort that you guys never answer calls, just automated rubbish that helps no one. My mother in law is unable to get any help with her issues due to this #terribleservice
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Fiona Morrison
(@fionalmorrison) reported
from
Glenrothes, Scotland
@EveryNextDream @virginmedia I’ve had issues with their customer service for years. I worked for them part time whilst at uni when they were “Telewest”, and went through the whole Virgin take over. We all knew it was doomed from that moment. I’ll be leaving when contract is up.
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@virginmedia @GlasgBricklayer The problem with @virginmedia is it happens too often . Your staff lie to achieve sales figures and it’s us the public who have the trouble . The chances of talking to the person who caused the trouble is NONE
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Gary Bruce
(@Gary1165) reported
from
East Wemyss, Scotland
@virginmedia you have taken £162 out my account without my permission ...... that is stealing . I spoke to a girl today and told me yes it was virgins mistake but she can’t return the money I told her I wanted to cancel and she said it would cost me £490 .... this is wrong
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Derek Forbes
(@derek_forbo1974) reported
from
Kirkcaldy, Scotland
@virginmedia left us hanging again with network failure! Moving from @sky was the worst mistake ever
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Kari McBurnie
(@kari_mcburnie) reported
from
Dunfermline, Scotland
@virginmedia The link is no good! I’m not a customer, please can someone message me for my contact details to get this rectified. This has been going on for months now.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tam🏴🇬🇧
(@1878shadow) reported
@virginmedia I'm not sure how. I rang to enquire about a data upgrade(2 hour wait) only to be told you cannot deal with me due to this issue on my account. No further details. 🍄 here. (Fed 💩 and kept in the dark for those who don't get the mushroom thang)
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Steven Friel
(@EazyBazingaDCFC) reported
@virginmedia But you guys still want people to pay 240 why do you think people mite be cancelling say 11 months early oh here there struggling to pay bills and get food on table let's make them struggle even more for choosing to leave our service
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Holly🍃Brutish🍂
(@Brutishki) reported
@virginmedia It occurs on both types but affects my wired PC the most. I use a powerline but usually get okay speeds but today its absolutely unusable. Less than 2mbps down and less than 1mbps up. This happens constantly and usually a restart makes it so I can download, but not this time.
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Steve Thomas
(@MTB_Flyer) reported
@virginmedia advise your call centre/resolution staff that they should not be asking people to verify their banking details when you call them.
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Face palm Vengance
(@IsTheTruthToxic) reported
@virginmedia I didn’t say I had any losses or that I worked from home. You need to read what I’ve written before making these statements. I was saying that many people do work from home and need higher than 50mbps speeds. 1gbps down and only 50mbps upload isn’t very good
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Sana
(@LadySs) reported
@virginmedia Check ya bills virgin in the habit of upping bills without customer consent !!!!!
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Comfort
(@eyen_ibibio) reported
@virginmedia I have called your customer service 6 times today & they keep hanging up. How do I cancel my contract pls? I would appreciate a direct line. Thank you.
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Steven Friel
(@EazyBazingaDCFC) reported
@virginmedia You would think long term customes would be treated better basically what you guys are saying pay a large fee to cancel something you haven't gotten yet or accept a lower deal to keep them on you books so gone once this deal is up
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All About Hair
(@andrea_crosby) reported
@virginmedia my service in gu9 is so poor lately is there a problem
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Lee Brooks
(@leemathewbrooks) reported
@virginmedia Trying to get an upgrade done but your live chat's not working - is anyone able to assist? Thanks!