Virgin Media outages and service status in Glenrothes, Scotland
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Glenrothes, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- Internet (50%)
- TV (50%)
The latest reports from users having issues in Glenrothes come from postal codes KY7 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Glenrothes, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glenrothes, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 27: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Glenrothes, Scotland
The most recent Virgin Media outage reports came from the following cities: Cowdenbeath, Kirkcaldy, Glenrothes, Rosyth, and Dunfermline.
| City | Problem Type | Report Time |
|---|---|---|
 Cowdenbeath
|
Internet | 9 days ago |
|
Kirkcaldy
|
Internet | 9 days ago |
Community Discussion
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Virgin Media Issues Reports Near Glenrothes, Scotland
Latest outage, problems and issue reports in Glenrothes and nearby locations:
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Gary Bruce (@Gary1165) reported from Windygates, Scotland@AMDTAD @virginmedia Alan they don’t care ... they told me I can’t cancel either so they make mistakes and I’m out of pocket . It’s just stealing
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A Wedge 🏴💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland@virginmedia They may have the same training but they do not have the same capability to make decisions. I don’t care where they are based but only UK based departments can help getting this installed. How can @Ofcom allow you to charge premium numbers just to get in touch it’s been 10 weeks!
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Kari McBurnie (@kari_mcburnie) reported from Dunfermline, Scotland@virginmedia The link is no good! I’m not a customer, please can someone message me for my contact details to get this rectified. This has been going on for months now.
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Alli (@Alli3Fifer) reported from Kirkcaldy, Scotland@virginmedia Spent another 75 mins on the phone & managed to get a technician out this afternoon.The technician confirmed it is a known fault with the hub 5 and knew without testing what the issue was. The fault has no fix and my vulnerable parents are still left without the phone service.
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Gary Fowler 🏴 (@WhosYerDaddy666) reported from Glenrothes, Scotland@virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never wrong!!
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David (@Davwa) reported from Inverkeithing, Scotland@virginmedia Now I have an engineer coming tomorrow. They way this has been handled is ridiculous. I lodged a complaint online, was told I’d get a response within 7 days. So patiently waiting. I want to speak to someone UK based with authority to sort this out for me.
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A Wedge 🏴💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland@virginmedia your call centre is rude, they can’t understand simple English, round in circles, the line keeps buzzing out, I want to cancel but they will not put me through to anyone who can. They profess to be from every team everything I ask for help! Shocking how bad this is
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Gary Bruce (@Gary1165) reported from Windygates, Scotland@GlasgBricklayer @AMDTAD @virginmedia Aye am gonna try and cancel
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𝓕𝓲𝓸𝓷𝓪 (@fionalmorrison) reported from Glenrothes, Scotland@DonnaHe60990670 @virginmedia My Twitter posts are riddled with me ranting about how poor their customer service is. Hope you get a resolution soon x
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James Scott (@kinneil_ynwa) reported from Dunfermline, Scotland@virginmedia this is getting silly. 4 times I have called to give you my business and just stuck listening to crap hold music....should I just stick with @sky
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Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland@virginmedia @NathanRedmond22 @jackstephens_18 Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
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Kev Russell (@Kevruss731) reported from Glenrothes, ScotlandGreat virgin media on demand services are not working 😡
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Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
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A Wedge 🏴💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland@virginmedia No one has been in touch. No one has arrived to to the work. No one is actually doing anything to help me whatsoever?! What is going on?
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Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
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Gary Porter (@gporter1983) reported from Glenrothes, Scotland@virginmedia status page is down, so unable to check if any issues, but our channels are not working properly, picture and sound keeps breaking up on all channels.
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Steve Crichton 🏴 (@SMC2502) reported from Glenrothes, Scotland@virginmedia What's up with WiFi in KY6 1EB area? Been down for hours now.
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Iain Rockliffe (@Rockyi1980) reported from Dunfermline, Scotland@ReplayRetro @virginmedia The problem is when it works no one comes even close in terms of speed
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conradsutherlanddunn (@csd1234) reported from Kirkcaldy, Scotland@virginmedia your internet service has been awful this week, no landline, no internet but checking on line and it says no known issues
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Steven BWS Carty (@cheggs1978) reported from Methil, Scotland@virginmedia ...before you can do anything. Was told that we couldn’t even talk to anyone from cancellation department...until we either paid or went through collections department. There was/is no care for what has happened...just “give us some money and we’ll help”
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🇬🇧🏴Big Bad Wolf🏴🇬🇧 (@BigBadWolf137) reported@trapdoor456 @virginmedia I tried, after 3 months of bullshit, it was brought into my house behind my fryer as this was and i quote ' the only place it can go' They may have sorted themselves out by now but I have heard mixed reviews so make sure to have the option to cancel
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Damien Pooley (@damienpooley) reported@virginmedia a few weeks ago I had some broadband issues and was told a new hub would be dispatched to me. I still haven’t received it, and my account says I don’t have any open orders. I tried to contact VM via chat, but (twice) the agents said nothing when connected!
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“No Comment” 🏴🍀 (@TheDjOfChoice) reported@AlanRob68902430 @Bbmorg Can you drive about with virgin media and get signal even when you are in remote areas ?
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fox (@FoxRunTime) reported@voidsrus4 @shellby636 @virginmedia had an outage the entire week the Cerbera Speed 12 was available and I couldn't get my own, had to buy used like a chump
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Doire Sheridan (@DoireSheridan) reported@Rugby_Scoop @virginmedia Ireland Derangement Syndrome on full display. Pointing out that a shoulder to the head, where the arm was pre-tucked, should have been a red card, and that slapping the ball down when there was a 2 vs 1 on the outside, should not send a grown-*** man into a fit of hysterics.
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Neil 🏴 (@GeordieNeilo) reported@virginmedia YOUR SERVICE IS ******* ****!!!!!
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Claire Branscombe (@DjClaireb) reported@virginmedia any reason why we have constant buffering issues on all HD channels at all? Primarily sky sports and More 4. Have checked our status and all good. Unable to watch the Hundred ticket today as it freezes
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Jonathan Cantliff (@cantliff9) reported@virginmedia so, broadband issues in my area which means the connection as been hit and miss, just went on to check the service status for an update and it cannot find my account, how do you manage to makes things worse every time?
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Simon Fitzgerald 🇺🇦 (@Bargainhunter85) reported@virginmedia we have sent back the equipment using the box provided. We have proof we sent it, spent an hour on the phone last week and receive another message saying we are being billed. Please sort it out this is very poor.
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Chris Davis (@cdavo25) reported@MaxiedotVox @virginmedia Yea iv had issues for over a week now, they tell me 'o it will be fixed by the 23rd' 20min ago they text me saying they've found the issue and the engineer is on his way..... the 29th at 4pm 🤬🤬 where's the engineer coming from is it takes 6days @virginmedia