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Virgin Media outages and service status in Glenrothes, Scotland

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Glenrothes, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 24, 3:58 PM GMT+1.
  • 73% TV (73%)
  • 14% Internet (14%)
  • 7% Wi-fi (7%)
  • 5% Total Blackout (5%)
  • 2% E-mail (2%)

The latest reports from users having issues in Glenrothes come from postal codes KY7 and KY6 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glenrothes, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glenrothes, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 26: Problems at Virgin Media

Virgin Media is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Glenrothes, Scotland

The most recent Virgin Media outage reports came from the following cities: Kirkcaldy, Dunfermline, Glenrothes, and Cowdenbeath.

CityProblem TypeReport Time
Kirkcaldy Internet 1 day ago
Dunfermline Internet 2 days ago
Dunfermline Internet 5 days ago
Dunfermline Internet 6 days ago
Glenrothes Internet 7 days ago
Cowdenbeath Total Blackout 8 days ago

Nearby cities with recent reports

Dunfermline

3 recent signals

2 days ago
Kirkcaldy

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glenrothes, Scotland

Latest outage, problems and issue reports in Glenrothes and nearby locations:

  • Gary1165
    Gary Bruce (@Gary1165) reported from Windygates, Scotland

    @virginmedia I have called 5 times and recorded every call and never got the same info twice

  • Gary1165
    Gary Bruce (@Gary1165) reported from Windygates, Scotland

    @AMDTAD @virginmedia Alan they don’t care ... they told me I can’t cancel either so they make mistakes and I’m out of pocket . It’s just stealing

  • Quietbiglad
    Ian 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Quietbiglad) reported from Milnathort, Scotland

    @virginmedia pretty poor effort that you guys never answer calls, just automated rubbish that helps no one. My mother in law is unable to get any help with her issues due to this #terribleservice

  • Alli3Fifer
    Alli (@Alli3Fifer) reported from Kirkcaldy, Scotland

    @virginmedia Quite simply No. They are in mid 70s and tbh we just need the issue fixed. Mum is awaiting a call from the hospital & is concerned and stressed they won’t be able to get her as she hasn’t had use of the number she is has had since 1989 for over a week!! My Dad is just stressed

  • CheezySki
    Nic Krzyzanowski (@CheezySki) reported from Kirkcaldy, Scotland

    When you are web-chatting to the @virginmedia customer services team about wifi connectivity and their insightful questions are basically how do you connect to WiFi - well through the WiFi obviously!!! 1/2

  • BigLaz1973
    Kev Russell (@BigLaz1973) reported from Methil, Scotland

    @virginmedia my mobile signal has been down all day yesterday and now today #VirginMobileDown 😡

  • doubledutch13
    John van Dieken (@doubledutch13) reported from Methil, Scotland

    @virginmedia No I can’t get through. Followed online guidance. The router is dropping out. Reset and rebooted numerous times. Simple fix send out a replacement??

  • justjanis
    Janis McCulloch ☃️❄️ (@justjanis) reported from Dunfermline, Scotland

    @virginmedia Nope no issues in the area

  • Kevruss731
    Kev Russell (@Kevruss731) reported from Glenrothes, Scotland

    @virginmedia what is happening with phone signal seems to down

  • gporter1983
    Gary Porter (@gporter1983) reported from Glenrothes, Scotland

    @virginmedia Still no reply from the initial text message I sent yesterday and my internet is currently off again and status page says no issues, this is getting beyond a joke! I'm trying to do school work with my kids, this is very frustrating

  • Dannymycockgma1
    Danny mycock Portsmouth/fife (@Dannymycockgma1) reported from Lochgelly, Scotland

    @virginmedia is the biggest load of ****. 8 days with no service and still no one has come out to sort it. ******* useless *****. I hope mr Branson is happy the ******* prick

  • AndrewWedge
    A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia now on my 11th call to sort this out in the last 3 weeks. Each time on the phone for over an hour and still no solution. How to I cancel everything if they refuse to do it and pass me through 5/6 call centres

  • JulieMcIntosh1
    Julie McIntosh (@JulieMcIntosh1) reported from Glenrothes, Scotland

    Is there anything more irritating than the @virginmedia chat bot! Being asked if I want to hold on chat every 30 seconds. Actually feels like it’s deliberate so the customer disconnects! #poorcustomerservice

  • Stevieboy02
    Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • Krisfozz1
    Kris Montgomery (@Krisfozz1) reported from Inverkeithing, Scotland

    @virginmedia I’m trying to watch my programming but it keeps coming up that my internet is too slow! 😟 I’ve only had Virgin for 2 months and this isn’t the first time. I was told by the rep that Virgins Internet was the best! Can you help please.

  • SharonSlayer38
    Sharon Allison (@SharonSlayer38) reported from Kirkcaldy, Scotland

    @virginmedia still having problems with @facebook pictures, posts not downloading properly, starting to get annoying now to say the least

  • AndrewWedge
    A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia They may be dedicated but if they don’t have the permissions to help or work in the right department it’s no use. I can be free at 4pm for a webchat

  • bethmmurphy
    Beth Murphy (@bethmmurphy) reported from Methil, Scotland

    @virginmedia your broadband service is awful, need to reset router constantly and internet drops daily and at all different times 😡😡 no one answers the phones

  • Davwa
    David (@Davwa) reported from Inverkeithing, Scotland

    @virginmedia I have already logged a complaint via website, awaiting response. Logged another complaint on a phone call this evening. Very disappointed long term customer here.

  • justjanis
    Janis McCulloch ☃️❄️ (@justjanis) reported from Dunfermline, Scotland

    Hey @virginmedia our broadband box is flashing green and our Wi-Fi doesn't seem to be working.... help please

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • duke_olaf
    DÏE BLUE BARON (@duke_olaf) reported

    @virginmedia You’re charging me £52 a month and I can’t use my service absolute criminals

  • GarryHines4
    GLH (@GarryHines4) reported

    @virginmedia Lovely. Broadband down yet again. What a company you are. Almost like you are taking money under false pretences. And guess what…. nobody answers the phone🤬

  • Paul_Reviews
    Paul Moore - Security Consultant  (@Paul_Reviews) reported

    Done with @virginmedia 3 times I've requested Comex come out and dig up the drive to bury their own cable which wasn't installed correctly. 3 times they've sent a level 1 tech with a shovel, who can't do the job. Contract cancelled. I might return if they ever decide to put customer services back in the UK - preferably with someone who understands plain English. #hopeless

  • FraserWMartin1
    FraserMlastname (@FraserWMartin1) reported

    @virginmedia how do I stop the daily spam phone calls from your overseas sales team, for that reason I will be leaving after 15 years as a customer at the end of my contract.

  • Anumcaras
    Anumcara (@Anumcaras) reported

    @virginmedia I will be in touch by Monday. I’ve just discovered two layers of payments added to my credit file. Although there was no services connected because your call centre signed me up with an engineer. Knowing I was leaving the country and I needed the internet for my cctv. I was reluctant but rejoined sky and your call centre refused to cancel and persuaded me to move the account to a different address. An address that’s under renovation and empty. There’s something afoot about how all this has been handled and I will be requesting my credit file is amended with your support. Going forth I will update publicly on this thread any success or failures I have with these issues.

  • Neale1100
    Neale B (@Neale1100) reported

    @virginmedia TV down and wifi down in the ST9 area, it's been intermittent for the last 24 hours

  • tfd1977
    trev (@tfd1977) reported

    @virginmedia service is getting worse by the day nearly a month now and still broadband keeps dropping..apparently engineers are fixing the problem! Every few days get a message saying fixed then next day down again…sick and tired and crap service

  • GregorMcAbery
    Gregor McAbery (@GregorMcAbery) reported

    @rpd_pacer @virginmedia Sad rule applies, comms companies are truly awful at comms and fixing stuff.

  • JMRGBY_
    jamie (@JMRGBY_) reported

    @MICHAELEMERS0N @virginmedia It’s pathetic. What could have happened to warrant approximately 8 days before a fix can happen??

  • ynadhim
    Sco (@ynadhim) reported

    @virginmedia Hi, i lost internet connection, HP3, is there an issue??