Virgin Media Outage Report in Glenrothes, Fife, Scotland
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The latest reports from users having issues in Glenrothes come from postal codes KY6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glenrothes, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glenrothes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Glenrothes, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Glenrothes, Dunfermline, Rosyth and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Glenrothes |
Internet | |
| Dunfermline |
Internet | |
| Rosyth |
Internet | |
| Kirkcaldy |
TV | |
| Kirkcaldy |
||
| Dunfermline |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glenrothes, Scotland
Latest outage, problems and issue reports in Glenrothes and nearby locations:
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Kev Russell
(@BigLaz1973) reported
from
Methil, Scotland
@virginmedia my mobile signal has been down all day yesterday and now today #VirginMobileDown 😡
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Claire Warrender
(@C_CWarrender) reported
from
Methil, Scotland
@fionalmorrison @virginmedia Twice! We need to work out how to work round a break in service before we rage quit!
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia your call centre is rude, they can’t understand simple English, round in circles, the line keeps buzzing out, I want to cancel but they will not put me through to anyone who can. They profess to be from every team everything I ask for help! Shocking how bad this is
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🏴 Shaun 🏴
(@Sm1987) reported
from
East Wemyss, Scotland
@virginmedia No I have given up to be honest. I am days in spending hours waiting with no reply. I have to go through the poor service every time explaining to them I can't afford the payments but they try and push a package on me at a higher price. I CAN'T AFFORD IT
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Julie McIntosh
(@JulieMcIntosh1) reported
from
Glenrothes, Scotland
Is there anything more irritating than the @virginmedia chat bot! Being asked if I want to hold on chat every 30 seconds. Actually feels like it’s deliberate so the customer disconnects! #poorcustomerservice
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🏴 Shaun 🏴
(@Sm1987) reported
from
Glenrothes, Scotland
@virginmedia been trying to cancel my contract for weeks now and spending hours waiting on customer relations online with no one to talk to just a sales team offering me something I can't afford
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Fiona Morrison
(@fionalmorrison) reported
from
Glenrothes, Scotland
@ThirdSectorLab @virginmedia I had a similar frustrating experience with Virgin Media a couple of weeks ago. I was on a loop of nonsense via text messages for over a week. I resorted to calling again and selecting the option “thinking of leaving”, 10 mins later - problem solved. Terrible customer service.
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Raymond Murray
(@RaymondoMurray1) reported
from
Dysart, Scotland
I’m having real issues with my @virginmedia broadband. Is anyone else being affected by their service? It’s an intermittent fault and my broadband drops which is so frustrating when #workingfromhome I have to say that @virginmedia haven’t been helpful despite calling them often.
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia Not as bad as it was but picture still freezing now and again but the mini tv guide has started freezing when moving through channels.
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia now on my 11th call to sort this out in the last 3 weeks. Each time on the phone for over an hour and still no solution. How to I cancel everything if they refuse to do it and pass me through 5/6 call centres
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Julie McIntosh
(@JulieMcIntosh1) reported
from
Glenrothes, Scotland
@virginmedia Yeah, see if you were worried about customer service you would find out what has happened and someone would call me with details. But no, I have to call, get through your monstrous IVR and sit on hold being told you’re very busy. I wonder why.......
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia status page is down, so unable to check if any issues, but our channels are not working properly, picture and sound keeps breaking up on all channels.
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🏴 Shaun 🏴
(@Sm1987) reported
from
Glenrothes, Scotland
@virginmedia sent a message on here on Wednesday and still had no response from anyone. Great service as always
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia I am still waiting for a call back that was due early this week. Can’t get through to the call centre at all, been trying all day. Can you help?
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John van Dieken
(@doubledutch13) reported
from
Methil, Scotland
@virginmedia No I can’t get through. Followed online guidance. The router is dropping out. Reset and rebooted numerous times. Simple fix send out a replacement??
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Iain Rockliffe
(@Rockyi1980) reported
from
Dunfermline, Scotland
@ReplayRetro @virginmedia The problem is when it works no one comes even close in terms of speed
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Beth Murphy
(@bethmmurphy) reported
from
Methil, Scotland
@virginmedia your broadband service is awful, need to reset router constantly and internet drops daily and at all different times 😡😡 no one answers the phones
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Claire Warrender
(@C_CWarrender) reported
from
Methil, Scotland
Is there any company with worse customer service than @virginmedia Husband has so far spent 6 hours on the phone to them today with no joy. They're truly awful.
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Colin Fisher
(@bluebrazil81) reported
from
Cowdenbeath, Scotland
@virginmedia Day 6 and still no internet. Use phoned me yesterday and then hung up and I tried to phone use back and couldn't get through many times. I'm not accepting this I want to cancel.
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Colin Fisher
(@bluebrazil81) reported
from
Cowdenbeath, Scotland
@virginmedia can someone actually reply to my tweet use are so ignorant. The worst company I have ever had to deal with in my life.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alison B
(@alisonb2411) reported
@virginmedia Its very strange as our box in my bedroom allows me to watch the livingroom whereas the livingroom doesn’t let me watch the bedroom. How can I check if there any service issues in our area??
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mumrah
(@unstoppable_85) reported
@virginmedia Got through and was told there's an IT issue and i would be called back. Still waiting since 8am today. You guys have no sense of customer service
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(@__axby) reported
Second day without wifi all day. Virgin media actually the worst
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GEORGE
(@gogs42) reported
@virginmedia Okay thanks but that’s the community forum. I didn’t even know about that why wasn’t an email sent to customer or an update via the app. How many customers are registered with the community? Seems wrong that not all methods of comms are used, they should be. I have a TiVo and v6
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Kamran Butt
(@supa_kam) reported
@virginmedia @virginmedia it’s been resolved now. After 3h on the phone and being hung up on twice. Why is your customer service so bad?
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Adrian Perry
(@Tregeare) reported
@Sathnam @virginmedia Remember Miliband being mocked for contrasting good and bad capitalism ? We need to establish give incentives for (e.g.) having good employment practice, customer access, fair tax payment, environmental respect, and punitive treatment of those who can’t do this.
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owen southworth
(@obpls1995) reported
from
Wigan, England
@virginmedia I do have a problem paying. I'm currently paying for a service where the Internet isn't working half then time. 5 times in the past month we have had no signal. You promise items with your packed Currently received 1/3 and had to complain about that over the phone.
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Ian Heward
(@ianh____) reported
@lufcsmithy1984 @virginmedia Getting worse, internet has been slow as **** at times for me recently
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ameliahewetson
(@ameliahewetson) reported
@Sathnam @virginmedia Omg they are soo bad. Only way to get through is to tell the bot you plan on leaving THEN and ONLY THEN can you speak to a human
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Real Gaz on a proper bike #fbpe
(@gazza_d) reported
from
South Shields, England
@_MMaritima @virginmedia Wired speed test would be to isolate between a wireless problem or the connection in. Router might be shielded which would kill signal. Make sure other electronics aren't too close. I can ruin my wireless if I put router on top of my TiVo box