Virgin Media

Virgin Media Outage Report in Glenrothes, Fife, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Glenrothes come from postal codes KY7 and KY6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glenrothes, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glenrothes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glenrothes, Fife, Scotland 07/04/2025 18:25

July 04: Problems at Virgin Media

Virgin Media is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glenrothes, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Glenrothes, Dunfermline, Kirkcaldy, Cowdenbeath and Lochgelly.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlenrothes Internet
United KingdomDunfermline Internet
United KingdomKirkcaldy TV
United KingdomDunfermline Total Blackout
United KingdomGlenrothes Internet
United KingdomDunfermline Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glenrothes, Scotland

Latest outage, problems and issue reports in Glenrothes and nearby locations:

  • Kim6672012 Kim667 (@Kim6672012) reported from Kirkcaldy, Scotland

    @virginmedia poor show @virgin media. Nothing works! Not even the app or your service status page.

  • MattLafff MATT LAFF (@MattLafff) reported from Windygates, Scotland

    @virginmedia I know there is issues.. AGAIN

  • amypond4ever Les Rey .Erso Meero Live in the city of Light (@amypond4ever) reported from Glenrothes, Scotland

    @virginmedia IAM tweeting you for the third time today why is You tube on my Search and Discover not working?! I'll tweet you every day for an Answer about This we pay for this why is it Not working????!!

  • Alli3Fifer Alli (@Alli3Fifer) reported from Kirkcaldy, Scotland

    @virginmedia It will be interesting to know what ofcoms view is of virgin continuing to sell a service that has been known not to be working since at least Oct. Is it not an option to go back to a standard phone line rather than VOIP for vulnerable customers??

  • Alli3Fifer Alli (@Alli3Fifer) reported from Kirkcaldy, Scotland

    @virginmedia Spent another 75 mins on the phone & managed to get a technician out this afternoon.The technician confirmed it is a known fault with the hub 5 and knew without testing what the issue was. The fault has no fix and my vulnerable parents are still left without the phone service.

  • Alli3Fifer Alli (@Alli3Fifer) reported from Kirkcaldy, Scotland

    @virginmedia Quite simply No. They are in mid 70s and tbh we just need the issue fixed. Mum is awaiting a call from the hospital & is concerned and stressed they won’t be able to get her as she hasn’t had use of the number she is has had since 1989 for over a week!! My Dad is just stressed

  • pixiecat5 Nicola❤️🏳️‍🌈❤️ (@pixiecat5) reported from Cowdenbeath, Scotland

    @virginmedia no internet for 4 days now. Outage reported Fri. No updates other than the resolution date moving every day. No text updates as promised. @FifeCouncil you have cut the cable whilst replacing Streetlighting. Contact me please. I cannot work hence can't earn anything

  • Dannymycockgma1 Danny mycock Portsmouth/fife (@Dannymycockgma1) reported from Lochgelly, Scotland

    @virginmedia is the biggest load of ****. 8 days with no service and still no one has come out to sort it. ******* useless *****. I hope mr Branson is happy the ******* prick

  • JillScorer1 Jill Scorer (@JillScorer1) reported from Dalgety Bay, Scotland

    @lornagilmour_ @virginmedia @SkyUK How to make a complaint via phone. Call us on 150 from your Virgin Media landline or Virgin Mobile. Or 0345 454 1111* from any other phone. WONDER IF THIS WOULD WORK?

  • Nowhereman91 Ally (@Nowhereman91) reported from Kirkcaldy, Scotland

    @virginmedia a want to upgrade my account but your site hasn't let me view my options in over a week and I can't get through on the phone. Please help.

  • sh0110b8995 Stephen Honeyman (@sh0110b8995) reported from Kirkcaldy, Scotland

    @virginmedia hello I'm trying to sort out my new upgrade as I have problems with it. The customer service is closed when can I get help?

  • fionalmorrison 𝓕𝓲𝓸𝓷𝓪 (@fionalmorrison) reported from Glenrothes, Scotland

    @DonnaHe60990670 @virginmedia My Twitter posts are riddled with me ranting about how poor their customer service is. Hope you get a resolution soon x

  • Onlymee100 Marc 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Onlymee100) reported from Kirkcaldy, Scotland

    @virginmedia TV service not working, your website doesn't seem to be working either, some people saying they're getting channels 1-4 but I'm getting no channels at all

  • SMC2502 Steve Crichton 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SMC2502) reported from Glenrothes, Scotland

    @GregWilliams85 @virginmedia 50 bucks a month for a **** service. Sound familiar.....

  • SMC2502 Steve Crichton 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SMC2502) reported from Glenrothes, Scotland

    @virginmedia What's up with WiFi in KY6 1EB area? Been down for hours now.

  • ginandtoxicuk G (@ginandtoxicuk) reported from Dunfermline, Scotland

    How can I check an order for iPhone 13 pro @virginmedia and make sure it linked to my broadband account for order to show I’m already a customer ? #virginmobile

  • justdavidhunt Dav Hunter (@justdavidhunt) reported from Methil, Scotland

    @virginmedia paying for 200mb only getting 28mb all week and no service at all Monday and Tuesday, I’m expecting a refund of payment, who am I kidding🤬🤬🤬🤬🤬

  • James_AD_89 🎗JamesAlexander🎗🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@James_AD_89) reported from Glenrothes, Scotland

    @virginmedia how long will the outage in KY7 last? Been without service most of the day now.

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia They said they would sort it and call me today. I had a phone all to the house phone at 11pm waking up my mrs that asked me to text back which I couldn’t do so no idea what that meant. They have all disappeared and I still have no update I have been promised resolution by Sat

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia Why is it after our web chat tonight promising action all the orders and appointments have again disappeared from my account!!! I was only just re-promised by the 27th March!! What is going on? @Ofcom please help me here

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • serhat_ay_ Serhat Ay (@serhat_ay_) reported

    @virginmedia Doesn’t make any sense,it’s like that for like 4 months-never get stable broadband connection.Even except that auto message there is nothing doing,even didn’t asked where I am reaching from!I still texting this reply from my bloody mobile internet! Virgin Media-never ever again!

  • JellyIvy Ivy Mukherjee (@JellyIvy) reported

    @virginmedia @statusisdown virgin media internet is down since last night. its the 3rd time happening in the last 2 weeks. The customer support team is unhelpful to say the least. Engineer was supposed to come last weekend, but never showed up and never sent a single communication. Why am I paying so much to you if you are going to be down for days?

  • tomlin56408 Debra Tomlin (@tomlin56408) reported

    I want everyone to know I have been a virgin media customer for over 15 years. My virginmedia TV service stopped working in March 2025. I logged this with this bots. Thought something would be done. Did the whole thing turn of by switch wait then turn back on. No joy. Logged the

  • GarethH04231834 Gareth Hughes 🏴󠁧󠁢󠁷󠁬󠁳󠁿 💙 (@GarethH04231834) reported

    @virginmedia seriously, 7 days since BB transfer, complete outage since 1pm today! Utter rubbish - 8 hours. I work from home and also no TV. The latter i can tolerate, the former has been a disaster. 3 years with @TalkTalk not one hour off line.

  • MrPeachUK MrPeachUK🖖 (@MrPeachUK) reported

    @dshensmith I moved from VMBusiness to Zen and never looked back. Virgin Media are a f*cking shambles to be honest.

  • Ndr2304Neil Neil Roberts (@Ndr2304Neil) reported

    @virginmedia Your service is extremely poor. My mum passed away in February and I called up your customer services to cancel her Virgin Media account. The man on the phone told me I couldn't cancel it but I could transfer the account into my name, wait 30 days and then cancel it.

  • martinianpaul Martin Paul (@martinianpaul) reported

    @virginmedia can you please explain why it is so very difficult now to log in to my @O2 account? And why my request for a password reset never works?

  • natalieb2689 Natalie Braithwaite (@natalieb2689) reported

    @virginmedia @O2 We’ve been without broadband completely since Friday lunchtime. Fix time keeps getting delayed. All phones on o2 and all down to 3G, occasionally 4G so cannot use my hotspot in order to work. This is ridiculous considering how much money I pay out on airtime!

  • natalieb2689 Natalie Braithwaite (@natalieb2689) reported

    @virginmedia @O2 been without broadband since Friday lunchtime - now down to 3G on o2 so can’t even use my hotspot. Any guidance?

  • rly1989 Rehana (@rly1989) reported

    @virginmedia Hi, my disconnection date from Virgin Media is today, I had Netflix in my package. Will Netflix automatically end today/tomorrow? Or do I need to cancel this separately with Netflix?