Virgin Media Outage Report in Windygates, Fife, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Windygates, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Windygates and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Windygates, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Cowdenbeath, Glenrothes and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Cowdenbeath |
Internet | |
| Glenrothes |
TV | |
| Glenrothes |
TV | |
| Glenrothes |
TV | |
| Kirkcaldy |
Internet | |
| Kirkcaldy |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Windygates, Scotland
Latest outage, problems and issue reports in Windygates and nearby locations:
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia ...before you can do anything. Was told that we couldn’t even talk to anyone from cancellation department...until we either paid or went through collections department. There was/is no care for what has happened...just “give us some money and we’ll help”
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@AMDTAD @virginmedia Alan they don’t care ... they told me I can’t cancel either so they make mistakes and I’m out of pocket . It’s just stealing
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia your internet service has been awful this week, no landline, no internet but checking on line and it says no known issues
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Would love to but yet again your internet is down but saying no known issues!
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Fiona Morrison
(@fionalmorrison) reported
from
Glenrothes, Scotland
@EveryNextDream @virginmedia I’ve had issues with their customer service for years. I worked for them part time whilst at uni when they were “Telewest”, and went through the whole Virgin take over. We all knew it was doomed from that moment. I’ll be leaving when contract is up.
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Gary Fowler 🏴
(@WhosYerDaddy666) reported
from
Glenrothes, Scotland
@virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never right!!
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia The same year virgin last provided a value for money service
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia We have tried that route also...they weren’t any help either. Absolutely no one is willing to listen to us or the actual facts of what has happened to us. It would be good if someone could actually call us and try to help
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@virginmedia @GlasgBricklayer The problem with @virginmedia is it happens too often . Your staff lie to achieve sales figures and it’s us the public who have the trouble . The chances of talking to the person who caused the trouble is NONE
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@GlasgBricklayer @AMDTAD @virginmedia Aye am gonna try and cancel
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Julie Greig
(@JulieGreig4) reported
from
East Wemyss, Scotland
@FifeCouncil @virginmedia The shambles with traffic management. Poor guy from @ConeWorks scratching his head. Dunfermline at a standstill
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia no acknowledgement of your error, but no help unless you get any money from us....which we ACTUALLY DONT HAVE!! Disgustingly ignorant and uncaring and horrible
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Gary Fowler 🏴
(@WhosYerDaddy666) reported
from
Glenrothes, Scotland
@virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never wrong!!
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@virginmedia I have called 5 times and recorded every call and never got the same info twice
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Still not fixed, a call has been logged to get someone out to fix it but it hasn’t happened yet
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia how ironic that your service status page is down. No internet at all just now, it's been up and down all day.
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Derek Forbes
(@derek_forbo1974) reported
from
Kirkcaldy, Scotland
@virginmedia left us hanging again with network failure! Moving from @sky was the worst mistake ever
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Guillaume, French Translator
(@ecossetranslate) reported
from
Saint Andrews, Scotland
Thanks @virginmedia for the hefty cancellation fee for moving to an area where you don’t provide your services. Customer for 9 years. Never again.
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Gary Bruce
(@Gary1165) reported
from
East Wemyss, Scotland
@virginmedia you have taken £162 out my account without my permission ...... that is stealing . I spoke to a girl today and told me yes it was virgins mistake but she can’t return the money I told her I wanted to cancel and she said it would cost me £490 .... this is wrong
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Nic Krzyzanowski
(@CheezySki) reported
from
Kirkcaldy, Scotland
When you are web-chatting to the @virginmedia customer services team about wifi connectivity and their insightful questions are basically how do you connect to WiFi - well through the WiFi obviously!!! 1/2
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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wizo
(@lizwilliams19) reported
@virginmedia Well do you really mean that as no matter how hard I try to get you to fix the problem you just don’t ? I don’t want to have a public Twitter spat but I’m driven to it
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Neil Hoskins
(@NeilHoskinsLDnH) reported
@virginmedia I finally managed to get through to your customer services, who inform me that all your customers are being switched over to this configuration.
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Steve Philcox
(@StevePhilcox) reported
@virginmedia Yes it’s another outage in the area which doesn’t help when we are all working from home trying to earn a living!
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wizo
(@lizwilliams19) reported
@virginmedia We have been down this road before today on the phone, despite having fibre we were told to hardwire into the modem…defeats the object really. We have been told there is a fault then there isn’t (when there is) I’m sick of it and want an address to bill you for my time
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Nick Hartley
(@Nick_Hartley1) reported
@virginmedia I keep trying but everytime I get put on hold or transferred I get cut off so I get no where with my issues
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paulab
(@paulanjosh) reported
@virginmedia I use that and it says the upstairs has good coverage, but if my one son is on the computer I cant watch any thing on the firestick as it keeps cutting off and the same the other way round . My phone gets very poor coverage upstairs too
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Mark Luker
(@MLuker85) reported
@virginmedia We're being told by the Government to work from home, how can i do that with a poor connection?
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Mark Luker
(@MLuker85) reported
@virginmedia HI @virginmedia I've just been told the problems i'm having is down to a major upgrade in the area and i'm going to have internet problems until October! How on earth can i have internet connections problems until then? That's disgraceful!
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Chloe Hague
(@chloehague89) reported
@virginmedia I'm currently speaking to some and surprisingly no help is offered. Struggling financially but if want out got to pay a ridiculous fee...... Disgusting
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Jackie
(@HeresJDW) reported
@virginmedia why is my Internet connection getting worse? I've done nothing different but can now barely work from home, even my work IT dept are monitoring my very poor connections as I am losing hours of work each week! #notgoodenoughVirgin