Virgin Media Outage Report in Windygates, Fife, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Windygates, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Windygates and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Windygates, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Kirkcaldy, Glenrothes and Leven.
| City | Problem Type | Report Time |
|---|---|---|
 Kirkcaldy |
TV | |
| Kirkcaldy |
||
| Glenrothes |
Internet | |
| Kirkcaldy |
TV | |
| Leven |
Internet | |
| Glenrothes |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Windygates, Scotland
Latest outage, problems and issue reports in Windygates and nearby locations:
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia ...before you can do anything. Was told that we couldn’t even talk to anyone from cancellation department...until we either paid or went through collections department. There was/is no care for what has happened...just “give us some money and we’ll help”
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia internet down again! This is happening every day, it's a joke.
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@stephenp6255 @virginmedia Not working again this morning, all my neighbours the same, so must be a localised issue in Glenrothes, happening almost every day
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🏴 Shaun 🏴
(@Sm1987) reported
from
East Wemyss, Scotland
@virginmedia No I have given up to be honest. I am days in spending hours waiting with no reply. I have to go through the poor service every time explaining to them I can't afford the payments but they try and push a package on me at a higher price. I CAN'T AFFORD IT
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia how ironic that your service status page is down. No internet at all just now, it's been up and down all day.
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Gary Fowler 🏴
(@WhosYerDaddy666) reported
from
Glenrothes, Scotland
@virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never right!!
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Gary Fowler 🏴
(@WhosYerDaddy666) reported
from
Glenrothes, Scotland
@virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never wrong!!
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia We have tried that route also...they weren’t any help either. Absolutely no one is willing to listen to us or the actual facts of what has happened to us. It would be good if someone could actually call us and try to help
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Fiona Morrison
(@fionalmorrison) reported
from
Glenrothes, Scotland
@EveryNextDream @virginmedia I’ve had issues with their customer service for years. I worked for them part time whilst at uni when they were “Telewest”, and went through the whole Virgin take over. We all knew it was doomed from that moment. I’ll be leaving when contract is up.
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Derek Forbes
(@derek_forbo1974) reported
from
Kirkcaldy, Scotland
@virginmedia left us hanging again with network failure! Moving from @sky was the worst mistake ever
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia Still no reply from the initial text message I sent yesterday and my internet is currently off again and status page says no issues, this is getting beyond a joke! I'm trying to do school work with my kids, this is very frustrating
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia Not as bad as it was but picture still freezing now and again but the mini tv guide has started freezing when moving through channels.
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Would love to but yet again your internet is down but saying no known issues!
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia your internet service has been awful this week, no landline, no internet but checking on line and it says no known issues
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Not got a clue, they didn’t say, when we check online it says there are no known issues but speaking to an advisor yesterday they said that there was definitely a fault and they would get an engineer out ASAP
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia no acknowledgement of your error, but no help unless you get any money from us....which we ACTUALLY DONT HAVE!! Disgustingly ignorant and uncaring and horrible
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Still not fixed, a call has been logged to get someone out to fix it but it hasn’t happened yet
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🏴 Shaun 🏴
(@Sm1987) reported
from
Glenrothes, Scotland
@virginmedia been trying to cancel my contract for weeks now and spending hours waiting on customer relations online with no one to talk to just a sales team offering me something I can't afford
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@VirginMember @stephenp6255 @virginmedia Yeah, thanks, it appeared on the status page that there was an issue, but there must a bigger issue as 2nite it will go down again no doubt
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia status page is down, so unable to check if any issues, but our channels are not working properly, picture and sound keeps breaking up on all channels.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Verena 🇪🇺
(@verenalisanne25) reported
Hi @virginmedia had an engineer out on Friday after a week of no internet/TV. 24h later and we’re back where we were - no internet or TV again. Your customer service hung up on us after we were on hold for forever because their computer froze. Not impressed
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David Whitefoot
(@davie17) reported
@virginmedia What about me working from home on Monday? why does it take 7 days to fix a fault which states diagnosed? Its a complete shambles and I will be leaving
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Dermot Geoghegan
(@Dermgeos1reds18) reported
@virginmedia I wish to make a complaint. My final bill hasn't been issued as requested. Phoned twice now. Come on #customerexperience not good
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Ed61
(@Ed6114) reported
@British_Airways @virginmedia @TLRailUK you win this years awards for being absolutely incompetent at what you do whilst in the case of BA and VM charging ridiculously high prices for a **** service
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bigjimmyshef
(@jamesma1985) reported
@virginmedia Obviously better at the time you replied… just a real ****** week of service in my area
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Joanne Burton
(@JoanneBurtonMe) reported
@cb_ldn @virginmedia Did your services go down? X
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michelle moffett
(@michellemoffet) reported
@virginmedia had awful internet service since Monday when Virgin were carrying out “essential works” in the area!!😡
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Francis Lennon
(@Fran8Lennon) reported
@virginmedia Hi. My supposed top of the range virgin media box that is 2 months old is stuck on one channel and won't respond. Unplugged and restarted but no joy. This never happened with sky. Phone help not open till 8am.
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Liam G
(@liamg1878) reported
@aj_jsj19 @virginmedia That's wireless but sitting right next to it. For the past year that numbers been at most 430, lowest about 380. Last few days have felt like having Sky again. Even wired through PS5 is so laggy online and slow downloads. Never had that in 12 months with them.
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Lee O'Connor
(@loconnor04) reported
@virginmedia horrible when new customers can get a better deal then existing.. no loyalty.. I only want to upgrade from 200mb to 500mb ands it’s £40+ yet new customers is £36.. shame on you VM.. what can you do about that?! #noloyalty #customer5years