Virgin Media Outage Report in Windygates, Fife, Scotland

Problems in the last 24 hours in Windygates, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Windygates, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Windygates, Scotland

The most recent Virgin Media outage reports came from the following cities: Kirkcaldy, and Glenrothes.

City	Problem Type	Report Time
Kirkcaldy	TV	17 hours ago
Kirkcaldy	Internet	10 days ago
Kirkcaldy	TV	16 days ago
Glenrothes	E-mail	20 days ago
Glenrothes	TV	23 days ago
Kirkcaldy	TV	23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Windygates, Scotland

Latest outage, problems and issue reports in Windygates and nearby locations:

• 
  Fiona Morrison (@fionalmorrison) reported 2 minutes ago from Glenrothes, Scotland

  @ThirdSectorLab @virginmedia I had a similar frustrating experience with Virgin Media a couple of weeks ago. I was on a loop of nonsense via text messages for over a week. I resorted to calling again and selecting the option “thinking of leaving”, 10 mins later - problem solved. Terrible customer service.

• 
  Julie McIntosh (@JulieMcIntosh1) reported 5 minutes ago from Glenrothes, Scotland

  @virginmedia Yeah, see if you were worried about customer service you would find out what has happened and someone would call me with details. But no, I have to call, get through your monstrous IVR and sit on hold being told you’re very busy. I wonder why.......

• 
  Gary Porter (@gporter1983) reported 6 minutes ago from Glenrothes, Scotland

  @virginmedia Still no reply from the initial text message I sent yesterday and my internet is currently off again and status page says no issues, this is getting beyond a joke! I'm trying to do school work with my kids, this is very frustrating

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 Shaun 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Sm1987) reported 7 minutes ago from East Wemyss, Scotland

  @virginmedia No I have given up to be honest. I am days in spending hours waiting with no reply. I have to go through the poor service every time explaining to them I can't afford the payments but they try and push a package on me at a higher price. I CAN'T AFFORD IT

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 Shaun 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Sm1987) reported 8 minutes ago from Glenrothes, Scotland

  @virginmedia been trying to cancel my contract for weeks now and spending hours waiting on customer relations online with no one to talk to just a sales team offering me something I can't afford

• 
  Dav Hunter (@justdavidhunt) reported 12 minutes ago from Methil, Scotland

  @virginmedia paying for 200mb only getting 28mb all week and no service at all Monday and Tuesday, I’m expecting a refund of payment, who am I kidding🤬🤬🤬🤬🤬

• 
  Colin Fisher (@bluebrazil81) reported 19 minutes ago from Cowdenbeath, Scotland

  @virginmedia can someone actually reply to my tweet use are so ignorant. The worst company I have ever had to deal with in my life.

• 
  John van Dieken (@doubledutch13) reported 20 minutes ago from Methil, Scotland

  @virginmedia No I can’t get through. Followed online guidance. The router is dropping out. Reset and rebooted numerous times. Simple fix send out a replacement??

• 
  Gary Porter (@gporter1983) reported 27 minutes ago from Glenrothes, Scotland

  @virginmedia status page is down, so unable to check if any issues, but our channels are not working properly, picture and sound keeps breaking up on all channels.

• 
  Julie McIntosh (@JulieMcIntosh1) reported 30 minutes ago from Glenrothes, Scotland

  Is there anything more irritating than the @virginmedia chat bot! Being asked if I want to hold on chat every 30 seconds. Actually feels like it’s deliberate so the customer disconnects! #poorcustomerservice

• 
  Claire Warrender (@C_CWarrender) reported 33 minutes ago from Methil, Scotland

  Is there any company with worse customer service than @virginmedia Husband has so far spent 6 hours on the phone to them today with no joy. They're truly awful.

• 
  Kev Russell (@BigLaz1973) reported 34 minutes ago from Methil, Scotland

  @virginmedia my mobile signal has been down all day yesterday and now today #VirginMobileDown 😡

• 
  Gary Porter (@gporter1983) reported 36 minutes ago from Glenrothes, Scotland

  @virginmedia Not as bad as it was but picture still freezing now and again but the mini tv guide has started freezing when moving through channels.

• 
  Claire Warrender (@C_CWarrender) reported 44 minutes ago from Methil, Scotland

  @fionalmorrison @virginmedia Twice! We need to work out how to work round a break in service before we rage quit!

• 
  Beth Murphy (@bethmmurphy) reported 44 minutes ago from Methil, Scotland

  @virginmedia your broadband service is awful, need to reset router constantly and internet drops daily and at all different times 😡😡 no one answers the phones

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 Shaun 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Sm1987) reported 45 minutes ago from Glenrothes, Scotland

  @virginmedia sent a message on here on Wednesday and still had no response from anyone. Great service as always

• 
  🎗JamesAlexander🎗🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@James_AD_89) reported 45 minutes ago from Glenrothes, Scotland

  @virginmedia how long will the outage in KY7 last? Been without service most of the day now.

• 
  Gary Porter (@gporter1983) reported 45 minutes ago from Glenrothes, Scotland

  @VirginMember @stephenp6255 @virginmedia Yeah, thanks, it appeared on the status page that there was an issue, but there must a bigger issue as 2nite it will go down again no doubt

• 
  Colin Fisher (@bluebrazil81) reported 52 minutes ago from Cowdenbeath, Scotland

  @virginmedia Day 6 and still no internet. Use phoned me yesterday and then hung up and I tried to phone use back and couldn't get through many times. I'm not accepting this I want to cancel.

• 
  Raymond Murray (@RaymondoMurray1) reported 54 minutes ago from Dysart, Scotland

  I’m having real issues with my @virginmedia broadband. Is anyone else being affected by their service? It’s an intermittent fault and my broadband drops which is so frustrating when #workingfromhome I have to say that @virginmedia haven’t been helpful despite calling them often.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary (@Gary25089974) reported 7 minutes ago

  @GrievesonAlan @Souts_A You can watch all streaming channels ( apart from live sport you get on amazon ) . All catch up tv (apart from BBCi player) Anything live and you need a licence . I have virgin media , I just now have an internet service with them. They said this is happening a lot.

• 
  Colette B (@cjb58comp) reported 12 minutes ago

  @virginmedia Been trying to resolve my bills since Feb. Total incompetent from Customer Services over a number of calls. Refused to pass me to a senior manager to discuss. How can I get in contact with someone who has seniority to resolve. Shocking service

• 
  Robert Barker (@RobertB48755665) reported 19 minutes ago

  Transferring from Sky to Virgin media was one of the worst decisions I've ever made. I have 4 outstanding issues including VMs breach of their Ofcom agreement and cannot get anyone to speak to me. I have raised formal complaints one of which was closed with a LIE!

• 
  Darren Daltry (@ddaltry29) reported 19 minutes ago

  @virginmedia As I have said before I have looked on the forums and others have the same issue as me and it all comes down to your superhub 3 and the puma chipset that is installed in it. If no one from virgin wants to contact me about this then please just send me a deadlock letter.

• 
  Mike Evans (@MikeEvstog) reported 21 minutes ago

  @virginmedia So use firefox until a fix is applied for chrome?

• 
  Margaret Frood (@peopleinplaces) reported 22 minutes ago

  Hi @virginmedia I need you to rapidly undo the changes you made to my broadband yesterdayplease. On Saturday I waited 24 hours for a callback that never came, before phoning again. The changes made by your colleague messed up my wifi settings & today your callers are "too busy".

• 
  Dylan Prendergast (@MrXathon) reported 26 minutes ago

  @D40Tomo Hang on. Virgin Media 2 according to the rte guide.

• 
  Chris De Abreu (@chrisdeabreu) reported 26 minutes ago

  @virginmedia Not an outage. Just getting 3MB when it should be 200MB!

• 
  Hannah Priest (@HannahPriest4) reported 30 minutes ago

  @virginmedia oh look at that, once again connection is gone. It’s bad enough that your tv box is forever not working but now the internet too! In the last month 4 days without tv box and now 2 days without internet yet my bill comes through at full price...

• 
  Tom #FBPE (@EcoFrench) reported 31 minutes ago

  Pathetic broadband as usual from @virginmedia . Wobbly for weeks, dropping out every 20-30 minutes, today, a complete outage - no tv, no Internet. Just brilliant when you are working from@home and trying to entertain a young child with chickenpox. #Fail #TimeToSwap