Virgin Media

Virgin Media Outage Report in Windygates, Fife, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Windygates, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Windygates and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Windygates, Fife, Scotland 10/08/2025 17:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Windygates, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Kirkcaldy, Glenrothes, Cupar and Cowdenbeath.

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City Problem Type Report Time
United KingdomKirkcaldy Internet
United KingdomGlenrothes E-mail
United KingdomGlenrothes Internet
United KingdomKirkcaldy Internet
United KingdomKirkcaldy Wi-fi
United KingdomCupar Internet

Community Discussion

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Virgin Media Issues Reports Near Windygates, Scotland

Latest outage, problems and issue reports in Windygates and nearby locations:

  • gporter1983 Gary Porter (@gporter1983) reported from Glenrothes, Scotland

    @virginmedia status page is down, so unable to check if any issues, but our channels are not working properly, picture and sound keeps breaking up on all channels.

  • JulieMcIntosh1 Julie McIntosh (@JulieMcIntosh1) reported from Glenrothes, Scotland

    @virginmedia Yeah, see if you were worried about customer service you would find out what has happened and someone would call me with details. But no, I have to call, get through your monstrous IVR and sit on hold being told you’re very busy. I wonder why.......

  • C_CWarrender Claire Warrender (@C_CWarrender) reported from Methil, Scotland

    Is there any company with worse customer service than @virginmedia Husband has so far spent 6 hours on the phone to them today with no joy. They're truly awful.

  • Sm1987 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Shaun 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Sm1987) reported from East Wemyss, Scotland

    @virginmedia No I have given up to be honest. I am days in spending hours waiting with no reply. I have to go through the poor service every time explaining to them I can't afford the payments but they try and push a package on me at a higher price. I CAN'T AFFORD IT

  • BigLaz1973 Kev Russell (@BigLaz1973) reported from Methil, Scotland

    @virginmedia my mobile signal has been down all day yesterday and now today #VirginMobileDown 😡

  • gporter1983 Gary Porter (@gporter1983) reported from Glenrothes, Scotland

    @virginmedia Still no reply from the initial text message I sent yesterday and my internet is currently off again and status page says no issues, this is getting beyond a joke! I'm trying to do school work with my kids, this is very frustrating

  • bluebrazil81 Colin Fisher (@bluebrazil81) reported from Cowdenbeath, Scotland

    @virginmedia can someone actually reply to my tweet use are so ignorant. The worst company I have ever had to deal with in my life.

  • gporter1983 Gary Porter (@gporter1983) reported from Glenrothes, Scotland

    @virginmedia Not as bad as it was but picture still freezing now and again but the mini tv guide has started freezing when moving through channels.

  • doubledutch13 John van Dieken (@doubledutch13) reported from Methil, Scotland

    @virginmedia No I can’t get through. Followed online guidance. The router is dropping out. Reset and rebooted numerous times. Simple fix send out a replacement??

  • C_CWarrender Claire Warrender (@C_CWarrender) reported from Methil, Scotland

    @fionalmorrison @virginmedia Twice! We need to work out how to work round a break in service before we rage quit!

  • James_AD_89 🎗JamesAlexander🎗🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@James_AD_89) reported from Glenrothes, Scotland

    @virginmedia how long will the outage in KY7 last? Been without service most of the day now.

  • bluebrazil81 Colin Fisher (@bluebrazil81) reported from Cowdenbeath, Scotland

    @virginmedia Day 6 and still no internet. Use phoned me yesterday and then hung up and I tried to phone use back and couldn't get through many times. I'm not accepting this I want to cancel.

  • Sm1987 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Shaun 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Sm1987) reported from Glenrothes, Scotland

    @virginmedia been trying to cancel my contract for weeks now and spending hours waiting on customer relations online with no one to talk to just a sales team offering me something I can't afford

  • RaymondoMurray1 Raymond Murray (@RaymondoMurray1) reported from Dysart, Scotland

    I’m having real issues with my @virginmedia broadband. Is anyone else being affected by their service? It’s an intermittent fault and my broadband drops which is so frustrating when #workingfromhome I have to say that @virginmedia haven’t been helpful despite calling them often.

  • fionalmorrison Fiona Morrison (@fionalmorrison) reported from Glenrothes, Scotland

    @ThirdSectorLab @virginmedia I had a similar frustrating experience with Virgin Media a couple of weeks ago. I was on a loop of nonsense via text messages for over a week. I resorted to calling again and selecting the option “thinking of leaving”, 10 mins later - problem solved. Terrible customer service.

  • Sm1987 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Shaun 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Sm1987) reported from Glenrothes, Scotland

    @virginmedia sent a message on here on Wednesday and still had no response from anyone. Great service as always

  • JulieMcIntosh1 Julie McIntosh (@JulieMcIntosh1) reported from Glenrothes, Scotland

    Is there anything more irritating than the @virginmedia chat bot! Being asked if I want to hold on chat every 30 seconds. Actually feels like it’s deliberate so the customer disconnects! #poorcustomerservice

  • gporter1983 Gary Porter (@gporter1983) reported from Glenrothes, Scotland

    @VirginMember @stephenp6255 @virginmedia Yeah, thanks, it appeared on the status page that there was an issue, but there must a bigger issue as 2nite it will go down again no doubt

  • gporter1983 Gary Porter (@gporter1983) reported from Glenrothes, Scotland

    @stephenp6255 @virginmedia Not working again this morning, all my neighbours the same, so must be a localised issue in Glenrothes, happening almost every day

  • bethmmurphy Beth Murphy (@bethmmurphy) reported from Methil, Scotland

    @virginmedia your broadband service is awful, need to reset router constantly and internet drops daily and at all different times 😡😡 no one answers the phones

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • natalie_harman Natalie Harman (@natalie_harman) reported

    Your service is horrific @virginmedia - the only way I can seem to communicate with you is via Twitter. I want OUT of this contract now due to the inconsistent service and the lack of customer service - how do I do that?

  • subhendudey Subhendu Dey (@subhendudey) reported

    @virginmedia All big talks and have bunch of idiots around the world as call center Exec... Who present themselves as MJ, AB and speaks like machine.... "Sorry can't help now as work is going on in your area" Tired of virgin media. They used to be so good once upon a time.

  • susokazim Javier Plaza (@susokazim) reported

    @raulicoblantons @virginmedia Different countries, same experiences with network companies...

  • danjconn Dan Conn (@danjconn) reported

    Now still paying for the service so that my ex doesn't cut off, all because internally @virginmedia can't actually talk to their own internal departments, not actually be able to raise a complaint for someone to look into. Some. Three. Months. Later.

  • M14HFX MIAHFX (@M14HFX) reported

    @virginmedia it not the 1st time bad experience 5times in last 3months! Virgin is quick to take DD but 4month later i may get my money back! The service you lot provide is piss Poor. No one even responds to complaints via phone call, email & on twitter its all excuses case ref 0503212026 ...

  • adrianlomas Adrian Lomas (@adrianlomas) reported

    @virginmedia Services installed for years. Cable broken outside. First guys said couldn’t blow the cable. Second guys came said they could, third guys not yet arrived to connect it .

  • Betsalel3 Betsalel (@Betsalel3) reported

    @JimBrowning11 @virginmedia @KolkataPolice Bloody he’ll that’s actually smart cos everyone’s internet sucks

  • jenflorist Jenny murray (@jenflorist) reported

    @virginmedia is there issues in eh16?

  • bondyloneranger stephen (@bondyloneranger) reported

    @virginmedia Complaint was supposedly raised on Tuesday my wife was advised call back with 24hrs no call back. She has now emailed the CEO

  • danjconn Dan Conn (@danjconn) reported

    Now still paying for the service so that my ex doesn't get cut off, all because internally @virginmedia can't actually talk to their own internal departments and allow the service to be transferred. Some. Three. Months. Later.