Virgin Media Outage Report in Windygates, Fife, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Windygates, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Windygates and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Windygates, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Kirkcaldy, Leven, Glenrothes and Lochgelly.
| City | Problem Type | Report Time |
|---|---|---|
 Kirkcaldy |
TV | |
| Leven |
Internet | |
| Glenrothes |
||
| Lochgelly |
||
| Glenrothes |
Wi-fi | |
| Kirkcaldy |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Windygates, Scotland
Latest outage, problems and issue reports in Windygates and nearby locations:
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Sharon Allison
(@SharonSlayer38) reported
from
Kirkcaldy, Scotland
@virginmedia still having problems with @facebook pictures, posts not downloading properly, starting to get annoying now to say the least
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Fiona Morrison
(@fionalmorrison) reported
from
Glenrothes, Scotland
@EveryNextDream @virginmedia I’ve had issues with their customer service for years. I worked for them part time whilst at uni when they were “Telewest”, and went through the whole Virgin take over. We all knew it was doomed from that moment. I’ll be leaving when contract is up.
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Gary Fowler 🏴
(@WhosYerDaddy666) reported
from
Glenrothes, Scotland
@virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never wrong!!
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Guillaume, French Translator
(@ecossetranslate) reported
from
Saint Andrews, Scotland
Thanks @virginmedia for the hefty cancellation fee for moving to an area where you don’t provide your services. Customer for 9 years. Never again.
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@GlasgBricklayer @AMDTAD @virginmedia Aye am gonna try and cancel
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia We have tried that route also...they weren’t any help either. Absolutely no one is willing to listen to us or the actual facts of what has happened to us. It would be good if someone could actually call us and try to help
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Nic Krzyzanowski
(@CheezySki) reported
from
Kirkcaldy, Scotland
When you are web-chatting to the @virginmedia customer services team about wifi connectivity and their insightful questions are basically how do you connect to WiFi - well through the WiFi obviously!!! 1/2
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Gary Bruce
(@Gary1165) reported
from
East Wemyss, Scotland
@virginmedia you have taken £162 out my account without my permission ...... that is stealing . I spoke to a girl today and told me yes it was virgins mistake but she can’t return the money I told her I wanted to cancel and she said it would cost me £490 .... this is wrong
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia your internet service has been awful this week, no landline, no internet but checking on line and it says no known issues
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia no acknowledgement of your error, but no help unless you get any money from us....which we ACTUALLY DONT HAVE!! Disgustingly ignorant and uncaring and horrible
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia The same year virgin last provided a value for money service
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@AMDTAD @virginmedia Alan they don’t care ... they told me I can’t cancel either so they make mistakes and I’m out of pocket . It’s just stealing
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@virginmedia @GlasgBricklayer The problem with @virginmedia is it happens too often . Your staff lie to achieve sales figures and it’s us the public who have the trouble . The chances of talking to the person who caused the trouble is NONE
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Derek Forbes
(@derek_forbo1974) reported
from
Kirkcaldy, Scotland
@virginmedia left us hanging again with network failure! Moving from @sky was the worst mistake ever
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Julie Greig
(@JulieGreig4) reported
from
East Wemyss, Scotland
@FifeCouncil @virginmedia The shambles with traffic management. Poor guy from @ConeWorks scratching his head. Dunfermline at a standstill
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@virginmedia I have called 5 times and recorded every call and never got the same info twice
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Would love to but yet again your internet is down but saying no known issues!
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia ...before you can do anything. Was told that we couldn’t even talk to anyone from cancellation department...until we either paid or went through collections department. There was/is no care for what has happened...just “give us some money and we’ll help”
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Gary Fowler 🏴
(@WhosYerDaddy666) reported
from
Glenrothes, Scotland
@virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never right!!
-
Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia how ironic that your service status page is down. No internet at all just now, it's been up and down all day.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jaime Cross
(@speedyjx) reported
Finding out now that Virgin Media's previous hub is dogshit for wifi and is the likely reason I keep having drop outs despite paying through the god damn nose for supposedly fast internet for work sure is something.
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liam flynn
(@flynner0804) reported
@virginmedia been on the phone to VM for an hour discussing my issue which I’ve had since dec 17th then they just put the phone down on me, disgusting tactics and they conveniently have no complaints department or email complaints set up.
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Mark Price
(@Pricey48) reported
@virginmedia trying to get broadband live connection back to my house with virgin is one of the worst customer experience i have Ever experienced lies after lies from there call centre 2 weeks of promises that haven’t happened disgusting!!
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Claudia Money
(@moneyclouds) reported
@virginmedia But the issue/ fault which has resulted in numerous engineer visits/ resets, new boxes etc has been going on for nearly 5 years
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Mazza G
(@mazzine) reported
@virginmedia trying to help a neighbour change her WiFi settings but her hub doesn't have password on the back. How do we sort this. She is elderly and not technical and can't get through to anyone to help!!
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rlm
(@RLM789) reported
@virginmedia I called last week & spoke to CS as there was a delay in receiving my new SIM card for my mobile. I was told my current sim would not be stopped until I activated my new one yet I have no service to make calls today & cannot get through on what’s app to a human...
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Andy
(@ADukeyz) reported
Virgin media worst broadband how can I have high speeds, but still have **** bullet reg & high ping does anyone know how to fix it, before I move to BT
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Chris
(@C__Bxn) reported
@virginmedia I'm trying to pay a bill online. Is your website down or experiencing issues?
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James S McG 💙
(@jamesmcguire191) reported
@CatrionaShearer @virginmedia Virgin's customer service is appalling. Got rid of them years ago.
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McCall
(@mccall_1989) reported
@virginmedia I’ve not received anything. To confirm there was no phone call yesterday, despite the customer service agent being adamant it would happen. I also stated that i wished to file a complaint, this was ignored as well.