Virgin Media Outage Report in Methil, Fife, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Methil, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Methil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Methil, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Kirkcaldy, Cupar and Glenrothes.
| City | Problem Type | Report Time |
|---|---|---|
 Kirkcaldy |
Wi-fi | |
| Cupar |
Internet | |
| Cupar |
Internet | |
| Kirkcaldy |
||
| Kirkcaldy |
Internet | |
| Kirkcaldy |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Methil, Scotland
Latest outage, problems and issue reports in Methil and nearby locations:
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
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Sharon Allison
(@SharonSlayer38) reported
from
Kirkcaldy, Scotland
@virginmedia still having problems with @facebook pictures, posts not downloading properly, starting to get annoying now to say the least
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia no acknowledgement of your error, but no help unless you get any money from us....which we ACTUALLY DONT HAVE!! Disgustingly ignorant and uncaring and horrible
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia ...before you can do anything. Was told that we couldn’t even talk to anyone from cancellation department...until we either paid or went through collections department. There was/is no care for what has happened...just “give us some money and we’ll help”
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@AMDTAD @virginmedia Alan they don’t care ... they told me I can’t cancel either so they make mistakes and I’m out of pocket . It’s just stealing
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Derek Forbes
(@derek_forbo1974) reported
from
Kirkcaldy, Scotland
@virginmedia left us hanging again with network failure! Moving from @sky was the worst mistake ever
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Kev Russell
(@Kevruss731) reported
from
Glenrothes, Scotland
@virginmedia what is happening with phone signal seems to down
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia No, its all lip service with virgin
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@GlasgBricklayer @AMDTAD @virginmedia Aye am gonna try and cancel
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Gary Fowler 🏴
(@WhosYerDaddy666) reported
from
Glenrothes, Scotland
@virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never right!!
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Julie Greig
(@JulieGreig4) reported
from
East Wemyss, Scotland
@FifeCouncil @virginmedia The shambles with traffic management. Poor guy from @ConeWorks scratching his head. Dunfermline at a standstill
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia The same year virgin last provided a value for money service
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia We have tried that route also...they weren’t any help either. Absolutely no one is willing to listen to us or the actual facts of what has happened to us. It would be good if someone could actually call us and try to help
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Nic Krzyzanowski
(@CheezySki) reported
from
Kirkcaldy, Scotland
When you are web-chatting to the @virginmedia customer services team about wifi connectivity and their insightful questions are basically how do you connect to WiFi - well through the WiFi obviously!!! 1/2
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Gary Fowler 🏴
(@WhosYerDaddy666) reported
from
Glenrothes, Scotland
@virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never wrong!!
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Guillaume, French Translator
(@ecossetranslate) reported
from
Saint Andrews, Scotland
Thanks @virginmedia for the hefty cancellation fee for moving to an area where you don’t provide your services. Customer for 9 years. Never again.
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Gary Bruce
(@Gary1165) reported
from
East Wemyss, Scotland
@virginmedia you have taken £162 out my account without my permission ...... that is stealing . I spoke to a girl today and told me yes it was virgins mistake but she can’t return the money I told her I wanted to cancel and she said it would cost me £490 .... this is wrong
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@virginmedia I have called 5 times and recorded every call and never got the same info twice
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@virginmedia @GlasgBricklayer The problem with @virginmedia is it happens too often . Your staff lie to achieve sales figures and it’s us the public who have the trouble . The chances of talking to the person who caused the trouble is NONE
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Fiona Morrison
(@fionalmorrison) reported
from
Glenrothes, Scotland
@EveryNextDream @virginmedia I’ve had issues with their customer service for years. I worked for them part time whilst at uni when they were “Telewest”, and went through the whole Virgin take over. We all knew it was doomed from that moment. I’ll be leaving when contract is up.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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sol - DOCTOR WHO SPOILERS!!!
(@fagsagainstgod) reported
@virginmedia Checked earlier and now and it only reports TV issues; which I do not have so
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Sam u
(@Samu88105371) reported
@virginmedia No they didn't because virgin media is forceful on customer to remain with their services . My contract ended September 8 last month and I make it clear to virgin media in August that I am dissatisfied about their services reason been that virgin media network wasn't good in my
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The Edvardz
(@CEdvardz) reported
@virginmedia They were no more able to help than you are. This process is so broken it’s a joke. Apparently, they can only update the notes as they only deal with cancelled direct debit. The same team called again today.
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Paesi Fantasma
(@PaesiFantasma) reported
@virginmedia I left a bad review on trustpilot and I've got an email saying to contact you. How? I can't call, I can't send an email. I used the chat and the result is that I have to pay because of your agents. Complaints are not going through the website. That's totally rubbish.
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Pat Cox
(@patinkent) reported
@virginmedia Ihave checked and entered my postcode and it still says issues with TV just as it has done since Thursday. I am reluctant to talk to your team as they have no respect for the older person and treat us as if we don't understand, despite the fact that I have taight basic IT skills
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elkie76
(@elkie76) reported
@virginmedia Thanks. I've checked that page, the problem is not covered there unfortunately - there's simply no service. What next?
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sol - DOCTOR WHO SPOILERS!!!
(@fagsagainstgod) reported
not virgin media completely going down and THEN sending me a text half an hour later that they’re carrying out works in the area. Cheers mate 🥴
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sol - DOCTOR WHO SPOILERS!!!
(@fagsagainstgod) reported
@virginmedia I think it’s fair to say the link isn’t reliable bc when my wifi went down, over an hour and a half ago, it said the area was perfectly fine. So I suppose something is wrong, isn’t it? Regardless, it’s finally working now… one hour and a half later.
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graeme mccausland
(@graemer41) reported
@virginmedia Trying for 19 days now to get Netflix activated as it is part of my bundle, but apparently there is a technical problem with your app which means I cannot see the activate button. 5 times it has been sent to technical support to be resolved as customer service cannot !!
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The Edvardz
(@CEdvardz) reported
@virginmedia I no longer care if you disconnect my services. I’ve been contacted by three other customers asking advice. Sadly I cannot help. Despite 25+ years in CX this is beyond me.