Virgin Media Outage Report in Methil, Fife, Scotland
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Methil, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Methil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (14%)
-
Total Blackout (11%)
-
TV (8%)
-
E-mail (6%)
-
Phone (3%)
Live Outage Map Near Methil, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Glenrothes and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Glenrothes |
TV | |
| Glenrothes |
TV | |
| Glenrothes |
TV | |
| Kirkcaldy |
Internet | |
| Kirkcaldy |
Wi-fi | |
| Kirkcaldy |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Methil, Scotland
Latest outage, problems and issue reports in Methil and nearby locations:
-
Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia Not as bad as it was but picture still freezing now and again but the mini tv guide has started freezing when moving through channels.
-
Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia status page is down, so unable to check if any issues, but our channels are not working properly, picture and sound keeps breaking up on all channels.
-
Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@VirginMember @stephenp6255 @virginmedia Yeah, thanks, it appeared on the status page that there was an issue, but there must a bigger issue as 2nite it will go down again no doubt
-
conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Would love to but yet again your internet is down but saying no known issues!
-
Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia Still no reply from the initial text message I sent yesterday and my internet is currently off again and status page says no issues, this is getting beyond a joke! I'm trying to do school work with my kids, this is very frustrating
-
Beth Murphy
(@bethmmurphy) reported
from
Methil, Scotland
@virginmedia your broadband service is awful, need to reset router constantly and internet drops daily and at all different times 😡😡 no one answers the phones
-
conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Not got a clue, they didn’t say, when we check online it says there are no known issues but speaking to an advisor yesterday they said that there was definitely a fault and they would get an engineer out ASAP
-
Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia ...before you can do anything. Was told that we couldn’t even talk to anyone from cancellation department...until we either paid or went through collections department. There was/is no care for what has happened...just “give us some money and we’ll help”
-
conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia your internet service has been awful this week, no landline, no internet but checking on line and it says no known issues
-
🏴 Shaun 🏴
(@Sm1987) reported
from
East Wemyss, Scotland
@virginmedia No I have given up to be honest. I am days in spending hours waiting with no reply. I have to go through the poor service every time explaining to them I can't afford the payments but they try and push a package on me at a higher price. I CAN'T AFFORD IT
-
conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Still not fixed, a call has been logged to get someone out to fix it but it hasn’t happened yet
-
Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia how ironic that your service status page is down. No internet at all just now, it's been up and down all day.
-
Raymond Murray
(@RaymondoMurray1) reported
from
Dysart, Scotland
I’m having real issues with my @virginmedia broadband. Is anyone else being affected by their service? It’s an intermittent fault and my broadband drops which is so frustrating when #workingfromhome I have to say that @virginmedia haven’t been helpful despite calling them often.
-
Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia We have tried that route also...they weren’t any help either. Absolutely no one is willing to listen to us or the actual facts of what has happened to us. It would be good if someone could actually call us and try to help
-
Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@stephenp6255 @virginmedia Not working again this morning, all my neighbours the same, so must be a localised issue in Glenrothes, happening almost every day
-
🏴 Shaun 🏴
(@Sm1987) reported
from
Glenrothes, Scotland
@virginmedia sent a message on here on Wednesday and still had no response from anyone. Great service as always
-
Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia internet down again! This is happening every day, it's a joke.
-
Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia no acknowledgement of your error, but no help unless you get any money from us....which we ACTUALLY DONT HAVE!! Disgustingly ignorant and uncaring and horrible
-
🏴 Shaun 🏴
(@Sm1987) reported
from
Glenrothes, Scotland
@virginmedia been trying to cancel my contract for weeks now and spending hours waiting on customer relations online with no one to talk to just a sales team offering me something I can't afford
-
Fiona Morrison
(@fionalmorrison) reported
from
Glenrothes, Scotland
@ThirdSectorLab @virginmedia I had a similar frustrating experience with Virgin Media a couple of weeks ago. I was on a loop of nonsense via text messages for over a week. I resorted to calling again and selecting the option “thinking of leaving”, 10 mins later - problem solved. Terrible customer service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Anon
(@B4DService) reported
@virginmedia you literally have the worst customer service - calls lost in the ether on hold or cut off by staff too busy watching Netflix WFH.., 2 months of waiting, 20+ hours on the phone and 2 lost complaints #CustomerService #customerexperience #LockdownLife
-
Matt K
(@MatthewKiziltan) reported
@mouthwaite @virginmedia Same my @virginmedia wifi only works in the kitchen and boosters don’t help for the rest of the flat and when you tell Virgin this they have no solution. Time to move
-
Phil Baker
(@philthefunk) reported
@mouthwaite @virginmedia I too have had a running issue with Virgin...spoke a good chap this morning ...problem solved !!!
-
Richard Powley
(@RichardPowley) reported
@virginmedia Massively regretting renewing my contract with you. Internet service is appalling and it's impossible to speak to an actual human about it. So I'm having to resort to twitter ranting.
-
mark green
(@lilgreenshoot22) reported
@mouthwaite @virginmedia @DavidLloydUK are very similar with their poor customer service. Making money from the covid pandemic without delivering
-
Peter 🐈🎸🕹️
(@PeteYourDoom) reported
@virginmedia This new software update to improve wifi. What's the latest version of the software for the Hub 3 as I want to make sure I've got that update as my wifi signal was pretty rubbish upstairs.
-
Nacho.
(@nachoprb) reported
@virginmedia Lost completely connection for two hours this morning plus the constant drop offs at midnight that have been happening for at least two months and weekends too. Don’t know what’s the problem and you haven’t offered any solutions and it’s happening nation wide!
-
iamjay83
(@jonathandlewis) reported
@virginmedia Ny service keeps dropping and I need a solo Internet connection for work. An engineers came out last time I told them I think they should replace the router because the router is playing up. They left and didn't hear anything back and now it's giving me problems too often.
-
Big Jeff 🍒
(@1afcb1) reported
@virginmedia I did this yesterday around 5 minutes after the issue happened and after the internet came back on, it said there were no issues in my area. Just to be clear, the network drops out for a maximum of 5 minutes at a time. Last night the 2 drop outs lasted around 2 minutes.
-
David McNamee
(@davemacnumber1) reported
@virginmedia hub broken. New one ordered on Saturday and told it would be 72h for delivery. Phoned last night - hadn’t been ordered. Still no confirmation of order.