Virgin Media Outage Report in Methil, Fife, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Methil, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Methil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Methil, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Glenrothes, Kirkcaldy, Lochgelly, Cupar and Leven.
| City | Problem Type | Report Time |
|---|---|---|
 Glenrothes |
Phone | |
| Glenrothes |
TV | |
| Glenrothes |
TV | |
| Glenrothes |
TV | |
| Kirkcaldy |
Internet | |
| Lochgelly |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Methil, Scotland
Latest outage, problems and issue reports in Methil and nearby locations:
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia We have tried that route also...they weren’t any help either. Absolutely no one is willing to listen to us or the actual facts of what has happened to us. It would be good if someone could actually call us and try to help
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Nic Krzyzanowski
(@CheezySki) reported
from
Kirkcaldy, Scotland
When you are web-chatting to the @virginmedia customer services team about wifi connectivity and their insightful questions are basically how do you connect to WiFi - well through the WiFi obviously!!! 1/2
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia ...before you can do anything. Was told that we couldn’t even talk to anyone from cancellation department...until we either paid or went through collections department. There was/is no care for what has happened...just “give us some money and we’ll help”
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Fiona Morrison
(@fionalmorrison) reported
from
Glenrothes, Scotland
@EveryNextDream @virginmedia I’ve had issues with their customer service for years. I worked for them part time whilst at uni when they were “Telewest”, and went through the whole Virgin take over. We all knew it was doomed from that moment. I’ll be leaving when contract is up.
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Gary Fowler 🏴
(@WhosYerDaddy666) reported
from
Glenrothes, Scotland
@virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never wrong!!
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Sharon Allison
(@SharonSlayer38) reported
from
Kirkcaldy, Scotland
@virginmedia still having problems with @facebook pictures, posts not downloading properly, starting to get annoying now to say the least
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@virginmedia @GlasgBricklayer The problem with @virginmedia is it happens too often . Your staff lie to achieve sales figures and it’s us the public who have the trouble . The chances of talking to the person who caused the trouble is NONE
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia no acknowledgement of your error, but no help unless you get any money from us....which we ACTUALLY DONT HAVE!! Disgustingly ignorant and uncaring and horrible
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@GlasgBricklayer @AMDTAD @virginmedia Aye am gonna try and cancel
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia No, its all lip service with virgin
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Kev Russell
(@Kevruss731) reported
from
Glenrothes, Scotland
@virginmedia what is happening with phone signal seems to down
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia The same year virgin last provided a value for money service
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Derek Forbes
(@derek_forbo1974) reported
from
Kirkcaldy, Scotland
@virginmedia left us hanging again with network failure! Moving from @sky was the worst mistake ever
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Guillaume, French Translator
(@ecossetranslate) reported
from
Saint Andrews, Scotland
Thanks @virginmedia for the hefty cancellation fee for moving to an area where you don’t provide your services. Customer for 9 years. Never again.
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Julie Greig
(@JulieGreig4) reported
from
East Wemyss, Scotland
@FifeCouncil @virginmedia The shambles with traffic management. Poor guy from @ConeWorks scratching his head. Dunfermline at a standstill
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@virginmedia I have called 5 times and recorded every call and never got the same info twice
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Gary Fowler 🏴
(@WhosYerDaddy666) reported
from
Glenrothes, Scotland
@virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never right!!
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@AMDTAD @virginmedia Alan they don’t care ... they told me I can’t cancel either so they make mistakes and I’m out of pocket . It’s just stealing
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Gary Bruce
(@Gary1165) reported
from
East Wemyss, Scotland
@virginmedia you have taken £162 out my account without my permission ...... that is stealing . I spoke to a girl today and told me yes it was virgins mistake but she can’t return the money I told her I wanted to cancel and she said it would cost me £490 .... this is wrong
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Soctty123
(@Soctty123) reported
@virginmedia Nothing listed in my area. Service today seems ok, but I know my daughter's connection dropped off again last night.
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Matt Oliver
(@DMailMattO) reported
@virginmedia We’ve had 3 days of intermittent internet and download speeds well below what we are paying for. Your website saying it is likely a network issue. When is this going to be fixed?
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Nick Tapper
(@tappinator) reported
@virginmedia hi. Internet has gone completely this morning. Main light on hub 3.0 is flashing. Any solution please? Thanks
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Roger McConnell
(@rmccll) reported
@virginmedia I am frustrated with your on line support. I have locked myself out of my account and the system doesn’t recognise my details when I try and get back in. There is no telephone number and I can’t e-mail. Rubbish, absolute rubbish
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James Gardner
(@MrJGardner) reported
@virginmedia - The WIFI in my area is down till 6pm tonight, without prior warning. I need WIFI for my Live lecture at Uni, is there anything you can offer?
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Emma Celeste
(@emma__celeste) reported
@virginmedia Yep, looked there first. It says problems all over right now - estimated time for it being fixed is 2pm
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Lozzy
(@xlaurenjessx) reported
@sophieebarber @virginmedia I thought my wifi just mark went down... it’s ridiculous my 4G isn’t strong enough to hold a connection either
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👁SCI👁
(@sci_twit) reported
<SCI>watch ~ There are some problems indicated at Virgin Media. Not sure what or where as they don't have a Service Status Page.
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KL
(@karxlee) reported
@virginmedia it’s down again. Lots of drop outs daily this is beyond a joke! No one to speak to, please sort this out!
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Lozzy
(@xlaurenjessx) reported
@sophieebarber @virginmedia I thought my wifi just went down. I can’t even hold a connection with 4G