Virgin Media Outage Report in Methil, Fife, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Methil, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Methil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Methil, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Lochgelly, Glenrothes and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Lochgelly |
||
| Glenrothes |
Wi-fi | |
| Kirkcaldy |
Internet | |
| Glenrothes |
||
| Glenrothes |
Internet | |
| Kirkcaldy |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Methil, Scotland
Latest outage, problems and issue reports in Methil and nearby locations:
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Derek Forbes
(@derek_forbo1974) reported
from
Kirkcaldy, Scotland
@virginmedia left us hanging again with network failure! Moving from @sky was the worst mistake ever
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Fiona Morrison
(@fionalmorrison) reported
from
Glenrothes, Scotland
@EveryNextDream @virginmedia I’ve had issues with their customer service for years. I worked for them part time whilst at uni when they were “Telewest”, and went through the whole Virgin take over. We all knew it was doomed from that moment. I’ll be leaving when contract is up.
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia no acknowledgement of your error, but no help unless you get any money from us....which we ACTUALLY DONT HAVE!! Disgustingly ignorant and uncaring and horrible
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@AMDTAD @virginmedia Alan they don’t care ... they told me I can’t cancel either so they make mistakes and I’m out of pocket . It’s just stealing
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia No, its all lip service with virgin
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@GlasgBricklayer @AMDTAD @virginmedia Aye am gonna try and cancel
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@virginmedia I have called 5 times and recorded every call and never got the same info twice
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Kev Russell
(@Kevruss731) reported
from
Glenrothes, Scotland
@virginmedia what is happening with phone signal seems to down
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia The same year virgin last provided a value for money service
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Guillaume, French Translator
(@ecossetranslate) reported
from
Saint Andrews, Scotland
Thanks @virginmedia for the hefty cancellation fee for moving to an area where you don’t provide your services. Customer for 9 years. Never again.
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Gary Fowler 🏴
(@WhosYerDaddy666) reported
from
Glenrothes, Scotland
@virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never right!!
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@virginmedia @GlasgBricklayer The problem with @virginmedia is it happens too often . Your staff lie to achieve sales figures and it’s us the public who have the trouble . The chances of talking to the person who caused the trouble is NONE
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia ...before you can do anything. Was told that we couldn’t even talk to anyone from cancellation department...until we either paid or went through collections department. There was/is no care for what has happened...just “give us some money and we’ll help”
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Gary Bruce
(@Gary1165) reported
from
East Wemyss, Scotland
@virginmedia you have taken £162 out my account without my permission ...... that is stealing . I spoke to a girl today and told me yes it was virgins mistake but she can’t return the money I told her I wanted to cancel and she said it would cost me £490 .... this is wrong
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Nic Krzyzanowski
(@CheezySki) reported
from
Kirkcaldy, Scotland
When you are web-chatting to the @virginmedia customer services team about wifi connectivity and their insightful questions are basically how do you connect to WiFi - well through the WiFi obviously!!! 1/2
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia your internet service has been awful this week, no landline, no internet but checking on line and it says no known issues
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia We have tried that route also...they weren’t any help either. Absolutely no one is willing to listen to us or the actual facts of what has happened to us. It would be good if someone could actually call us and try to help
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Sharon Allison
(@SharonSlayer38) reported
from
Kirkcaldy, Scotland
@virginmedia still having problems with @facebook pictures, posts not downloading properly, starting to get annoying now to say the least
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Gary Fowler 🏴
(@WhosYerDaddy666) reported
from
Glenrothes, Scotland
@virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never wrong!!
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Julie Greig
(@JulieGreig4) reported
from
East Wemyss, Scotland
@FifeCouncil @virginmedia The shambles with traffic management. Poor guy from @ConeWorks scratching his head. Dunfermline at a standstill
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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treefrog
(@TreefrogZa) reported
@virginmedia I'm have serious trouble getting help with my new broadband order. Help please
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Amo Chumber 👨🏽💻
(@sysadmiral) reported
@Henkez73 @virginmedia 🤖 we're sorry you had an issue. Try this link 🤖
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danielle richards
(@ms_arsenal1988) reported
@virginmedia I’ve also done this every day for two weeks and it keeps saying nothing is wrong on our end reboot your hub not helpful information as it’s not working and I can’t talk to anyone to book an engineer hopeless and it’s not the first time I’ve had this issue with virgin not good
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Daniel Taylor
(@DanielT80835438) reported
@virginmedia, the detector finds no issues but had no internet for 2 hours now?
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Jennifer
(@lovespace1581) reported
@virginmedia my internet signal is constantly going on and off "Looks like there’s an intermittent signal issue in your area" in the SR3 area of Sunderland. Not happy. My internets always been bad with you guys but now it's even WORSE!
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Damien Brown
(@damienbrown84) reported
@virginmedia Nope said there are no known faults. I know of a fault. My broadbands not working and it's not my firestick's fault
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tracey taylor
(@traceytmt2) reported
@virginmedia Hello I tried but it is not in the channel list of programs to watch. I have just spent 40 mins with your customer service who told me that I have to pay for the last 2 episodes of this series and that I may be charged for the first 6 that I watched. Is this a scam?
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Adam Simpson
(@AdamSimmo73) reported
@virginmedia any TV issues in the RH10 area? There’s definitely one here
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Ari AFC
(@AriBarber) reported
@virginmedia It's going to be the same old bollocks? I'm really not happy with this poor service. Why should I pay for this?
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Adam Bennett
(@AdamBennett1980) reported
@virginmedia Is it usual for customers to place an order, you increase the charge and take payment and not provide the goods and tell the customer there is no record of the order? What's going on?