Virgin Media Outage Report in Methil, Fife, Scotland
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Methil, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Methil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (17%)
-
Total Blackout (13%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Methil, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Glenrothes, Lochgelly and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Glenrothes |
Internet | |
| Glenrothes |
Internet | |
| Lochgelly |
Internet | |
| Kirkcaldy |
Internet | |
| Kirkcaldy |
Internet | |
| Lochgelly |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Methil, Scotland
Latest outage, problems and issue reports in Methil and nearby locations:
-
Steve Crichton 🏴
(@SMC2502) reported
from
Glenrothes, Scotland
@virginmedia What's up with WiFi in KY6 1EB area? Been down for hours now.
-
Ally
(@Nowhereman91) reported
from
Kirkcaldy, Scotland
@virginmedia a want to upgrade my account but your site hasn't let me view my options in over a week and I can't get through on the phone. Please help.
-
John van Dieken
(@doubledutch13) reported
from
Methil, Scotland
@virginmedia No I can’t get through. Followed online guidance. The router is dropping out. Reset and rebooted numerous times. Simple fix send out a replacement??
-
Danny mycock Portsmouth/fife
(@Dannymycockgma1) reported
from
Lochgelly, Scotland
@virginmedia is the biggest load of ****. 8 days with no service and still no one has come out to sort it. ******* useless *****. I hope mr Branson is happy the ******* prick
-
Fiona Morrison
(@fionalmorrison) reported
from
Glenrothes, Scotland
@ThirdSectorLab @virginmedia I had a similar frustrating experience with Virgin Media a couple of weeks ago. I was on a loop of nonsense via text messages for over a week. I resorted to calling again and selecting the option “thinking of leaving”, 10 mins later - problem solved. Terrible customer service.
-
Claire Warrender
(@C_CWarrender) reported
from
Methil, Scotland
@fionalmorrison @virginmedia Twice! We need to work out how to work round a break in service before we rage quit!
-
Steve Crichton 🏴
(@SMC2502) reported
from
Glenrothes, Scotland
@GregWilliams85 @virginmedia 50 bucks a month for a **** service. Sound familiar.....
-
🏴 Shaun 🏴
(@Sm1987) reported
from
Glenrothes, Scotland
@virginmedia sent a message on here on Wednesday and still had no response from anyone. Great service as always
-
Marc 🏴
(@Onlymee100) reported
from
Kirkcaldy, Scotland
@virginmedia TV service not working, your website doesn't seem to be working either, some people saying they're getting channels 1-4 but I'm getting no channels at all
-
Julie McIntosh
(@JulieMcIntosh1) reported
from
Glenrothes, Scotland
@virginmedia Yeah, see if you were worried about customer service you would find out what has happened and someone would call me with details. But no, I have to call, get through your monstrous IVR and sit on hold being told you’re very busy. I wonder why.......
-
Stephen Honeyman
(@sh0110b8995) reported
from
Kirkcaldy, Scotland
@virginmedia hello I'm trying to sort out my new upgrade as I have problems with it. The customer service is closed when can I get help?
-
Dav Hunter
(@justdavidhunt) reported
from
Methil, Scotland
@virginmedia paying for 200mb only getting 28mb all week and no service at all Monday and Tuesday, I’m expecting a refund of payment, who am I kidding🤬🤬🤬🤬🤬
-
𝓕𝓲𝓸𝓷𝓪
(@fionalmorrison) reported
from
Glenrothes, Scotland
@DonnaHe60990670 @virginmedia My Twitter posts are riddled with me ranting about how poor their customer service is. Hope you get a resolution soon x
-
Claire Warrender
(@C_CWarrender) reported
from
Methil, Scotland
Is there any company with worse customer service than @virginmedia Husband has so far spent 6 hours on the phone to them today with no joy. They're truly awful.
-
Beth Murphy
(@bethmmurphy) reported
from
Methil, Scotland
@virginmedia your broadband service is awful, need to reset router constantly and internet drops daily and at all different times 😡😡 no one answers the phones
-
🎗JamesAlexander🎗🏴
(@James_AD_89) reported
from
Glenrothes, Scotland
@virginmedia how long will the outage in KY7 last? Been without service most of the day now.
-
Raymond Murray
(@RaymondoMurray1) reported
from
Dysart, Scotland
I’m having real issues with my @virginmedia broadband. Is anyone else being affected by their service? It’s an intermittent fault and my broadband drops which is so frustrating when #workingfromhome I have to say that @virginmedia haven’t been helpful despite calling them often.
-
Julie McIntosh
(@JulieMcIntosh1) reported
from
Glenrothes, Scotland
Is there anything more irritating than the @virginmedia chat bot! Being asked if I want to hold on chat every 30 seconds. Actually feels like it’s deliberate so the customer disconnects! #poorcustomerservice
-
Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia Not as bad as it was but picture still freezing now and again but the mini tv guide has started freezing when moving through channels.
-
Kev Russell
(@BigLaz1973) reported
from
Methil, Scotland
@virginmedia my mobile signal has been down all day yesterday and now today #VirginMobileDown 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
David
(@DaveyDavedons) reported
@virginmedia Through to someone at Virgin... unfortunately they are in India and are fecking useless. Why is your customer service so terrible
-
N ï c k ï m ö n
(@NicoleNgRW) reported
@virginmedia I have called for over 20h to the pre-installation team. they are very familiar with me by this point. They have extensive notes on my file and for some reason they are unable to fix the problem. Someone needs to get this done.
-
theblondeone
(@scj83) reported
@virginmedia been on hold for nearly an hour. My TV keeps going blank intermittently..tried all the options and its still doing it. I need help please. Also used ur text number and I'm in a queue which is upto 4hrs wait.
-
Things fall apart
(@49cornwall) reported
The test of a company is in adversity. #virginmedia have failed the test as they have no routers available despite mine not working. ‘Might be after Christmas?’ Is not good enough when asked for resolution date! #virginmediadown #tellyourmates
-
chris waddley
(@chriswaddley) reported
@virginmedia I’ve texted the number and no response, what a joke of a service @virginmedia
-
Arelis Rodriguez, RD 🕷🇬🇧 🇪🇺
(@improvemydiet) reported
I signed up with @virginmedia and I was informed they would cancel my previous supplier. They didn’t. I am paying both @virginmedia and Sky. Any advice anyone?
-
michael shannon⭐️⭐️⭐️⭐️⭐️⭐️
(@chachi1969) reported
@virginmedia - Avoid at all costs. Cancelling my contract with them. Disgraceful customer service. Spent 7 hours on my mobile today and was cut off 4 times.
-
JoJo🐝🐝🐝🐝🐝
(@JOJOBE69) reported
@virginmedia cancelled an order after 2 days of trying to cancel. Now 2 calls in one day asking why cancelled. Stop calling IT IS CANCELLED!! Messed about at order stage and bad customer service when trying to cancel. Stop calling. Thank you
-
chris waddley
(@chriswaddley) reported
@virginmedia It resulted in a new box being ordered and supposed to be deliver last Friday but still no box or any updates and I can never get through to anyone on the phone
-
fiona
(@fiona_j) reported
@virginmedia My internet connection on my phone has gone. My phone connection is fine, WiFi fine. Rebooted several times, checked all the settings. It's not in airplane mode etc. I'm in the centre of Bristol. I've not changed anything recently. Your website help stops there :(