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Virgin Media

Virgin Media outages and service status in Methil, Scotland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Methil, including 0 direct reports.
  • The most common problems reported in this area mention TV and Phone.
  • The most recent signal from this area was received Jul 9, 7:55 PM GMT+1.
  • 67% TV (67%)
  • 33% Phone (33%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Methil, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Methil, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 14: Problems at Virgin Media

Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Methil, Scotland

The most recent Virgin Media outage reports came from the following cities: Glenrothes, and Kirkcaldy.

CityProblem TypeReport Time
Glenrothes TV 5 days ago
Kirkcaldy TV 6 days ago

Nearby cities with recent reports

Glenrothes

1 recent signals

5 days ago
Kirkcaldy

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Methil, Scotland

Latest outage, problems and issue reports in Methil and nearby locations:

  • fionalmorrison
    Fiona Morrison (@fionalmorrison) reported from Glenrothes, Scotland

    @ThirdSectorLab @virginmedia I had a similar frustrating experience with Virgin Media a couple of weeks ago. I was on a loop of nonsense via text messages for over a week. I resorted to calling again and selecting the option “thinking of leaving”, 10 mins later - problem solved. Terrible customer service.

  • Sm1987
    🏴󠁧󠁢󠁳󠁣󠁴󠁿 Shaun 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Sm1987) reported from East Wemyss, Scotland

    @virginmedia No I have given up to be honest. I am days in spending hours waiting with no reply. I have to go through the poor service every time explaining to them I can't afford the payments but they try and push a package on me at a higher price. I CAN'T AFFORD IT

  • bethmmurphy
    Beth Murphy (@bethmmurphy) reported from Methil, Scotland

    @virginmedia your broadband service is awful, need to reset router constantly and internet drops daily and at all different times 😡😡 no one answers the phones

  • RaymondoMurray1
    Raymond Murray (@RaymondoMurray1) reported from Dysart, Scotland

    I’m having real issues with my @virginmedia broadband. Is anyone else being affected by their service? It’s an intermittent fault and my broadband drops which is so frustrating when #workingfromhome I have to say that @virginmedia haven’t been helpful despite calling them often.

  • cheggs1978
    Steven BWS Carty (@cheggs1978) reported from Methil, Scotland

    @virginmedia ...before you can do anything. Was told that we couldn’t even talk to anyone from cancellation department...until we either paid or went through collections department. There was/is no care for what has happened...just “give us some money and we’ll help”

  • Gary1165
    Gary Bruce (@Gary1165) reported from Windygates, Scotland

    @GlasgBricklayer @AMDTAD @virginmedia Aye am gonna try and cancel

  • CheezySki
    Nic Krzyzanowski (@CheezySki) reported from Kirkcaldy, Scotland

    When you are web-chatting to the @virginmedia customer services team about wifi connectivity and their insightful questions are basically how do you connect to WiFi - well through the WiFi obviously!!! 1/2

  • gporter1983
    Gary Porter (@gporter1983) reported from Glenrothes, Scotland

    @stephenp6255 @virginmedia Not working again this morning, all my neighbours the same, so must be a localised issue in Glenrothes, happening almost every day

  • derek_forbo1974
    Derek Forbes (@derek_forbo1974) reported from Kirkcaldy, Scotland

    @virginmedia left us hanging again with network failure! Moving from @sky was the worst mistake ever

  • caloomboo
    AyeCandy (@caloomboo) reported from Kirkcaldy, Scotland

    @PremierSportsTV what’s going on with your service on @virginmedia been frozen for 20 minutes now!!! Paying specifically to watch @PRO14Official and I can’t!

  • cheggs1978
    Steven BWS Carty (@cheggs1978) reported from Methil, Scotland

    @virginmedia no acknowledgement of your error, but no help unless you get any money from us....which we ACTUALLY DONT HAVE!! Disgustingly ignorant and uncaring and horrible

  • BigLaz1973
    Kev Russell (@BigLaz1973) reported from Methil, Scotland

    @virginmedia my mobile signal has been down all day yesterday and now today #VirginMobileDown 😡

  • csd1234
    conradsutherlanddunn (@csd1234) reported from Kirkcaldy, Scotland

    @virginmedia Would love to but yet again your internet is down but saying no known issues!

  • Dannymycockgma1
    Danny mycock Portsmouth/fife (@Dannymycockgma1) reported from Lochgelly, Scotland

    @virginmedia is the biggest load of ****. 8 days with no service and still no one has come out to sort it. ******* useless *****. I hope mr Branson is happy the ******* prick

  • Stevieboy02
    Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia BT treat customers with much more respect

  • SMC2502
    Steve Crichton 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SMC2502) reported from Glenrothes, Scotland

    @virginmedia What's up with WiFi in KY6 1EB area? Been down for hours now.

  • fionalmorrison
    Fiona Morrison (@fionalmorrison) reported from Glenrothes, Scotland

    @EveryNextDream @virginmedia I’ve had issues with their customer service for years. I worked for them part time whilst at uni when they were “Telewest”, and went through the whole Virgin take over. We all knew it was doomed from that moment. I’ll be leaving when contract is up.

  • gporter1983
    Gary Porter (@gporter1983) reported from Glenrothes, Scotland

    @virginmedia internet down again! This is happening every day, it's a joke.

  • Gary1165
    Gary Bruce (@Gary1165) reported from East Wemyss, Scotland

    @virginmedia you have taken £162 out my account without my permission ...... that is stealing . I spoke to a girl today and told me yes it was virgins mistake but she can’t return the money I told her I wanted to cancel and she said it would cost me £490 .... this is wrong

  • gporter1983
    Gary Porter (@gporter1983) reported from Glenrothes, Scotland

    @virginmedia status page is down, so unable to check if any issues, but our channels are not working properly, picture and sound keeps breaking up on all channels.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Howard1963OT
    Howard Borrington (@Howard1963OT) reported

    @JasonAlderwick @richardbranson Confusing though it is Jason, Richard Branson has never owned Virgin Media. He held a minority stake of roughly 10% and licensed the Virgin brand name to the business until the company was bought out by Liberty Global in 2013.

  • N104AP
    Ellie Winters #VoteBinface (@N104AP) reported

    clearing out under the bed to eventually throw out my broken frame and sleep on the floor, ive already found an old laptop and 2 broken disassembled virgin media wifi routers tf was i doing

  • LilHay
    Hayley Laura (@LilHay) reported

    @_AnaCristina_ @virginmedia Jesus that’s bad. Normally they get back to you on WhatsApp within half hour at latest

  • Salfordoriginal
    SalfordOriginal (@Salfordoriginal) reported

    @virginmedia @Ofcom got to be something about service levels here??? @virginmedia

  • WolfofX
    Wolf of X (@WolfofX) reported

    For more than a decade, Stan Beaton held onto something that many people would consider priceless. It wasn't jewelry, money, or a photograph. It was the voice of his wife, Ruby. Ruby passed away from cancer in 2003. Before she died, she had recorded the greeting on their home answering machine. It became the last recording of her voice, and whenever grief felt overwhelming, Stan would play it just to hear her speak again. He was so afraid of losing that message that he stayed with the same phone company for years, believing it was the safest way to protect it. Then, in 2014, everything changed. Following routine maintenance by Virgin Media, the voicemail suddenly disappeared. Stan was devastated. He believed the final piece of his wife's voice had been erased forever. When Virgin Media learned what had happened, they refused to give up. The company assembled a team of 11 engineers, who spent three days searching through backup systems and archived data. One executive compared the task to searching for a needle in a haystack. Against the odds, they found it. When the recording was played back to Stan during a BBC Radio Leeds interview, he broke down in tears. "That's her... It's just a wonderful, wonderful sound that I thought was lost forever." Virgin Media later provided him with copies of the recording so it would never be lost again. Sometimes technology isn't just about cables, servers, and code. Sometimes, it's about giving someone one more chance to hear the voice of the person they loved most.

  • SirPuppetPaul
    𝗣𝗮𝘂𝗹 (Sign name: Puppet) (@SirPuppetPaul) reported

    @MichelleBeckett Truly awful. I worked in customer services for a very long time and @virginmedia just needs to get better. It's never about the profits, it's what you're doing for the customer. Put yourself in Michelle's shoes. How would YOU like to be treated like this?! I'm sorry Michelle.

  • Lifeline04India
    MR COOL (@Lifeline04India) reported

    @virginmedia Yes from. 5 days. Can we get compensated for such issues? Please fix. Due to this issue I have moved to virgin and it’s the same here

  • UglyGeezer
    Lee Rand 🍄 (@UglyGeezer) reported

    @MichelleBeckett @virginmedia I lost my partner of 28 years. Devastating in all aspects of my life. I rang Virgin to try and end contract, explained my partner was dead and I couldn't afford the service any longer. They spent most of the call trying to get me to upgrade to more services. I will never forget

  • RobSFowler
    Rob Fowler (@RobSFowler) reported

    @virginmedia this is disgraceful! Look into it and do better, much better. From a customer of yours that is currently considering his options!

  • Myfourjoys
    Jenny B (@Myfourjoys) reported

    @virginmedia I’m not happy with yr internet service. Every day this week there has been a loss to my service and this is happening weekly. There has been times when I’ve thought it’s an outage! NO SERVICE NOW SORT IT OUT PLEASE 😡