Virgin Media Outage Report in Methil, Fife, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Methil, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Methil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Methil, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Kirkcaldy, Glenrothes and Cupar.
| City | Problem Type | Report Time |
|---|---|---|
 Kirkcaldy |
Internet | |
| Glenrothes |
||
| Glenrothes |
Internet | |
| Kirkcaldy |
Internet | |
| Kirkcaldy |
Wi-fi | |
| Cupar |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Methil, Scotland
Latest outage, problems and issue reports in Methil and nearby locations:
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🏴 Shaun 🏴
(@Sm1987) reported
from
Glenrothes, Scotland
@virginmedia been trying to cancel my contract for weeks now and spending hours waiting on customer relations online with no one to talk to just a sales team offering me something I can't afford
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@VirginMember @stephenp6255 @virginmedia Yeah, thanks, it appeared on the status page that there was an issue, but there must a bigger issue as 2nite it will go down again no doubt
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia Not as bad as it was but picture still freezing now and again but the mini tv guide has started freezing when moving through channels.
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia ...before you can do anything. Was told that we couldn’t even talk to anyone from cancellation department...until we either paid or went through collections department. There was/is no care for what has happened...just “give us some money and we’ll help”
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Not got a clue, they didn’t say, when we check online it says there are no known issues but speaking to an advisor yesterday they said that there was definitely a fault and they would get an engineer out ASAP
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia internet down again! This is happening every day, it's a joke.
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Would love to but yet again your internet is down but saying no known issues!
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🏴 Shaun 🏴
(@Sm1987) reported
from
East Wemyss, Scotland
@virginmedia No I have given up to be honest. I am days in spending hours waiting with no reply. I have to go through the poor service every time explaining to them I can't afford the payments but they try and push a package on me at a higher price. I CAN'T AFFORD IT
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Derek Forbes
(@derek_forbo1974) reported
from
Kirkcaldy, Scotland
@virginmedia left us hanging again with network failure! Moving from @sky was the worst mistake ever
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia status page is down, so unable to check if any issues, but our channels are not working properly, picture and sound keeps breaking up on all channels.
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Gary Fowler 🏴
(@WhosYerDaddy666) reported
from
Glenrothes, Scotland
@virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never right!!
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia no acknowledgement of your error, but no help unless you get any money from us....which we ACTUALLY DONT HAVE!! Disgustingly ignorant and uncaring and horrible
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@stephenp6255 @virginmedia Not working again this morning, all my neighbours the same, so must be a localised issue in Glenrothes, happening almost every day
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia your internet service has been awful this week, no landline, no internet but checking on line and it says no known issues
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia We have tried that route also...they weren’t any help either. Absolutely no one is willing to listen to us or the actual facts of what has happened to us. It would be good if someone could actually call us and try to help
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Raymond Murray
(@RaymondoMurray1) reported
from
Dysart, Scotland
I’m having real issues with my @virginmedia broadband. Is anyone else being affected by their service? It’s an intermittent fault and my broadband drops which is so frustrating when #workingfromhome I have to say that @virginmedia haven’t been helpful despite calling them often.
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🏴 Shaun 🏴
(@Sm1987) reported
from
Glenrothes, Scotland
@virginmedia sent a message on here on Wednesday and still had no response from anyone. Great service as always
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia how ironic that your service status page is down. No internet at all just now, it's been up and down all day.
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia Still no reply from the initial text message I sent yesterday and my internet is currently off again and status page says no issues, this is getting beyond a joke! I'm trying to do school work with my kids, this is very frustrating
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Still not fixed, a call has been logged to get someone out to fix it but it hasn’t happened yet
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Juchau
(@juchau_michelle) reported
Over 36 hours to cancel my Virgin media account and I am still on the chat - think the chat guy has now gone to lunch. Absolutely worse customer service I have ever ever had @virginmedia
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James Foley
(@J__Foley) reported
@ElFraudeCalvo @virginmedia Cancel direct debit, keep records of attempting to make contact
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John John. ( who’s John ? )
(@John10649040) reported
@virginmedia @skytv soon to be ex 16yr virgin customer top package come and make me an offer Sky ?
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Claire Johnson
(@Claire_Johnsonx) reported
Seriously @virginmedia had a technician come out an hour ago to change the router after having connection issues with Wi-Fi since Monday. Everything was ok then he leaves and the Wi-Fi is not working again! What the heck is going on?? #virgininternet
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Alex Stocks
(@Alex_Stokko) reported
@lakshiiresha @virginmedia @trillxela **** off you scamming ****
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Clive Willson
(@cwillson59) reported
@virginmedia Can you please give me the phone number for complaints. If I phone to find it I get a text telling me to go onto the app, when I do there’s nothing there to help me. You have been charging me for equipment I do not have and as such I would like to discuss my account
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Huawei
(@Huawei1952) reported
@virginmedia Why don't you have a decent customer services That you can talk to without getting disconnected Or know what they are talking about The forums are only other customers complaining true or not?
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Jayke.
(@CFCxMMA) reported
@virginmedia New customer, signed up on the basis my box would arrive the next day, which it didn’t. I’ve took the week off of work to set my new house up (just moved in). Tried to speak on the phone to your colleagues, 3 to be precise. Still haven’t received any emails about what’s happening
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CRAYU
(@CRAYU_) reported
@virginmedia Can you please be more transparent with what is actually going on with the internet connection in the Wakefield area? The date to fix changes every day to the next. It’s beyond frustrating.
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Powerpoof Bear 🐻
(@arsenben80) reported
Oh look, another day with @virginmedia broadband dropping out, but apparently there's "no issues in your area" 🤔 Weird that my service has crapped out on a near daily basis since I threatened to leave and got a cheaper deal...