Virgin Media Outage Report in Methil, Fife, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Methil, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Methil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Methil, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Kirkcaldy, Glenrothes and Leven.
| City | Problem Type | Report Time |
|---|---|---|
 Kirkcaldy |
TV | |
| Kirkcaldy |
||
| Glenrothes |
Internet | |
| Kirkcaldy |
TV | |
| Leven |
Internet | |
| Glenrothes |
Community Discussion
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Virgin Media Issues Reports Near Methil, Scotland
Latest outage, problems and issue reports in Methil and nearby locations:
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@virginmedia I have called 5 times and recorded every call and never got the same info twice
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@virginmedia @GlasgBricklayer The problem with @virginmedia is it happens too often . Your staff lie to achieve sales figures and it’s us the public who have the trouble . The chances of talking to the person who caused the trouble is NONE
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Derek Forbes
(@derek_forbo1974) reported
from
Kirkcaldy, Scotland
@virginmedia left us hanging again with network failure! Moving from @sky was the worst mistake ever
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia We have tried that route also...they weren’t any help either. Absolutely no one is willing to listen to us or the actual facts of what has happened to us. It would be good if someone could actually call us and try to help
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia The same year virgin last provided a value for money service
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Gary Bruce
(@Gary1165) reported
from
East Wemyss, Scotland
@virginmedia you have taken £162 out my account without my permission ...... that is stealing . I spoke to a girl today and told me yes it was virgins mistake but she can’t return the money I told her I wanted to cancel and she said it would cost me £490 .... this is wrong
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Nic Krzyzanowski
(@CheezySki) reported
from
Kirkcaldy, Scotland
When you are web-chatting to the @virginmedia customer services team about wifi connectivity and their insightful questions are basically how do you connect to WiFi - well through the WiFi obviously!!! 1/2
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Gary Fowler 🏴
(@WhosYerDaddy666) reported
from
Glenrothes, Scotland
@virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never right!!
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia no acknowledgement of your error, but no help unless you get any money from us....which we ACTUALLY DONT HAVE!! Disgustingly ignorant and uncaring and horrible
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Sharon Allison
(@SharonSlayer38) reported
from
Kirkcaldy, Scotland
@virginmedia still having problems with @facebook pictures, posts not downloading properly, starting to get annoying now to say the least
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@AMDTAD @virginmedia Alan they don’t care ... they told me I can’t cancel either so they make mistakes and I’m out of pocket . It’s just stealing
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Guillaume, French Translator
(@ecossetranslate) reported
from
Saint Andrews, Scotland
Thanks @virginmedia for the hefty cancellation fee for moving to an area where you don’t provide your services. Customer for 9 years. Never again.
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia No, its all lip service with virgin
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Kev Russell
(@Kevruss731) reported
from
Glenrothes, Scotland
@virginmedia what is happening with phone signal seems to down
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia ...before you can do anything. Was told that we couldn’t even talk to anyone from cancellation department...until we either paid or went through collections department. There was/is no care for what has happened...just “give us some money and we’ll help”
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@GlasgBricklayer @AMDTAD @virginmedia Aye am gonna try and cancel
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Fiona Morrison
(@fionalmorrison) reported
from
Glenrothes, Scotland
@EveryNextDream @virginmedia I’ve had issues with their customer service for years. I worked for them part time whilst at uni when they were “Telewest”, and went through the whole Virgin take over. We all knew it was doomed from that moment. I’ll be leaving when contract is up.
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia your internet service has been awful this week, no landline, no internet but checking on line and it says no known issues
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Gary Fowler 🏴
(@WhosYerDaddy666) reported
from
Glenrothes, Scotland
@virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never wrong!!
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Julie Greig
(@JulieGreig4) reported
from
East Wemyss, Scotland
@FifeCouncil @virginmedia The shambles with traffic management. Poor guy from @ConeWorks scratching his head. Dunfermline at a standstill
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Verena 🇪🇺
(@verenalisanne25) reported
Hi @virginmedia had an engineer out on Friday after a week of no internet/TV. 24h later and we’re back where we were - no internet or TV again. Your customer service hung up on us after we were on hold for forever because their computer froze. Not impressed
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David Whitefoot
(@davie17) reported
@virginmedia What about me working from home on Monday? why does it take 7 days to fix a fault which states diagnosed? Its a complete shambles and I will be leaving
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Dermot Geoghegan
(@Dermgeos1reds18) reported
@virginmedia I wish to make a complaint. My final bill hasn't been issued as requested. Phoned twice now. Come on #customerexperience not good
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Ed61
(@Ed6114) reported
@British_Airways @virginmedia @TLRailUK you win this years awards for being absolutely incompetent at what you do whilst in the case of BA and VM charging ridiculously high prices for a **** service
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bigjimmyshef
(@jamesma1985) reported
@virginmedia Obviously better at the time you replied… just a real ****** week of service in my area
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Joanne Burton
(@JoanneBurtonMe) reported
@cb_ldn @virginmedia Did your services go down? X
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michelle moffett
(@michellemoffet) reported
@virginmedia had awful internet service since Monday when Virgin were carrying out “essential works” in the area!!😡
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Francis Lennon
(@Fran8Lennon) reported
@virginmedia Hi. My supposed top of the range virgin media box that is 2 months old is stuck on one channel and won't respond. Unplugged and restarted but no joy. This never happened with sky. Phone help not open till 8am.
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Liam G
(@liamg1878) reported
@aj_jsj19 @virginmedia That's wireless but sitting right next to it. For the past year that numbers been at most 430, lowest about 380. Last few days have felt like having Sky again. Even wired through PS5 is so laggy online and slow downloads. Never had that in 12 months with them.
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Lee O'Connor
(@loconnor04) reported
@virginmedia horrible when new customers can get a better deal then existing.. no loyalty.. I only want to upgrade from 200mb to 500mb ands it’s £40+ yet new customers is £36.. shame on you VM.. what can you do about that?! #noloyalty #customer5years