Virgin Media Outage Report in Saint Andrews, Fife, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Andrews, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Andrews and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Saint Andrews, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee |
Internet | |
| Dundee |
Internet | |
| Dundee |
Internet | |
| Leven |
Internet | |
| Dundee |
Internet | |
| Dundee |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saint Andrews, Scotland
Latest outage, problems and issue reports in Saint Andrews and nearby locations:
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Dan
(@tweetingteach) reported
from
Carnoustie, Scotland
@virginmedia Will the castle suddenly break down halfway through your stay for no apparent reason?
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Kev Russell
(@BigLaz1973) reported
from
Methil, Scotland
@virginmedia my mobile signal has been down all day yesterday and now today #VirginMobileDown 😡
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Beth Murphy
(@bethmmurphy) reported
from
Methil, Scotland
@virginmedia your broadband service is awful, need to reset router constantly and internet drops daily and at all different times 😡😡 no one answers the phones
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Pauline McLaughlin
(@Pauline25308430) reported
from
Dundee, Scotland
@virginmedia It says no known issues in my area.
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Aliki Varvogli
(@AlikiVarvogli) reported
from
Dundee, Scotland
@virginmedia Thanks but all this service does is tell us to call you! There must be a way you can fix our phone without us having to spend a fortune trying to call you.
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Pauline McLaughlin
(@Pauline25308430) reported
from
Dundee, Scotland
Every night at this time @virginmedia goes down!! Drives me insane!! Second night in a row I can’t get Neve’s meter uploaded 🙄
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Scotch Living
(@LivingScotch) reported
from
Dundee, Scotland
Hello @virginmedia , I hope that you are well. I have your V6 TiVo Box; I recently deleted some shows by mistake, however the “recently deleted” folder is missing/gone/not there anymore. Was there a software update to remove it? Can I get my shows back? HELP!
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Melanie Jane
(@meljanestuart1) reported
from
Monifieth, Scotland
@virginmedia ive had so many missed calls which i answer ndcant get through automated system with you called back still can't speak to someone (I forgot pasword) i suspect its cause you want money from me, but I now just want to leave due to poor systems #poorcustomerservice
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Kimberley Kilmister
(@myster02) reported
from
Dundee, Scotland
@virginmedia absolutely disgusted with your 'customer service' been trying for ages to get someone to recontact our services. If I don't take a deal im NOT interested in, keep being offered the same one, im put into a queue thats NEVER ANSWERED #competionRules #ofcom
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Kirsty Thomson FRSA
(@Kirsty1Thomson) reported
from
Dundee, Scotland
@VirginMediaNews yet more terrible customer service from Virgin media disconnected Internet services 10 days before I moved house when everyone is homeworking offered me £18 compensation!
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Aliki Varvogli
(@AlikiVarvogli) reported
from
Dundee, Scotland
@virginmedia Thanks. It seems my only option is to phone, but with wait times of an hour that will cost a lot of money. It’s unfair that I should pay to let you know you’re not providing me a service.
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Claire Warrender
(@C_CWarrender) reported
from
Methil, Scotland
@fionalmorrison @virginmedia Twice! We need to work out how to work round a break in service before we rage quit!
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Gary Stevenson Jnr.
(@garystvnsn) reported
from
Dundee, Scotland
Absolutely pathetic customer service from @virginmedia again. Trying to resolve issues with my broadband, have been on the phone for 35 minutes and now passed in queue to speak to a FOURTH department. The last transfer put me through to the mobile phone department. Wow! 🤯
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Brandon Cameron.
(@brandoncameronx) reported
from
Dundee, Scotland
@virginmedia can’t believe your company. Called regarding a move in date, then 2 mins later I’m disconnected and you have deleted my account. On phone to customer service can’t reconnect. 2 mins later come back you can connect me for a £50 fee 1/2
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Kirsty Thomson FRSA
(@Kirsty1Thomson) reported
from
Dundee, Scotland
@virginmedia @VirginMediaNews yet more terrible customer service from Virgin media disconnected Internet services 10 days early before I moved house when everyone is homeworking offered me £18 compensation!
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Kirsty Thomson FRSA
(@Kirsty1Thomson) reported
from
Dundee, Scotland
@virginmedia yet more terrible customer service from Virgin media disconnected Internet services 10 days before I moved house when everyone is homeworking offered me £18 compensation!
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Claire
(@shoe_gal) reported
from
Dundee, Scotland
Aghhh @virginmedia internet completely down, this is stressing me out as really busy at work
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Claire Warrender
(@C_CWarrender) reported
from
Methil, Scotland
Is there any company with worse customer service than @virginmedia Husband has so far spent 6 hours on the phone to them today with no joy. They're truly awful.
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John van Dieken
(@doubledutch13) reported
from
Methil, Scotland
@virginmedia No I can’t get through. Followed online guidance. The router is dropping out. Reset and rebooted numerous times. Simple fix send out a replacement??
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Kimberley Kilmister
(@myster02) reported
from
Dundee, Scotland
@virginmedia can you have someone call me to regrade my services. I am now into a 2nd week of an on line chat that only ever says we aim to get to you in 4 hours but I never get someone #crapService #terriblecustomerservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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savannah
(@brokedavies) reported
virgin media are the absolute worst
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Nick-crack-a-way-Nick-crack-away
(@Justnick752) reported
from
Manchester, England
@virginmedia My hub 4 has a flashing red light and states that No RF signal is found. What does this mean in English please? Keeps happening, no tv, broadband or phone.
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oldmetalandmoody
(@oldmetalanmoody) reported
@virginmedia I've been trying for an hour to navigate my account page on both the app on my phone and through the laptop, constant bad request page , I did get in once and it told me that my account is secondary ??, Worst website ever
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pluto♱
(@PlxtoTV) reported
@zrsth fairs idk then me and my boys on virgin media havin the same issues at night
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💎
(@_auralaura_) reported
Already in a bad mood, and now Virgin Media is down which means I have no Internet. I am awake all night because I work overnight, so now I have to just sit here like a ********
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getting bricksplained by dr bussy
(@OKaysional) reported
@virginmedia will we be compensated at all for the lack of service due to the outages across the country today?
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Nikki
(@nicolaamua) reported
@virginmedia down again 😭 since this evening and @48Ireland has the worst internet ever. 😑
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Hoai Anh Le
(@HoaiAnhLe4) reported
@virginmedia if you want good quality broadband that comes with good quality customer service, DO NOT use them. Use Hyperopic or BT instead. Virgin may be slightly cheaper but you sign yourself up to a long contract with terrible customer services and headaches.
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Hoai Anh Le
(@HoaiAnhLe4) reported
@virginmedia I’ve given up on you and have gone with BT. Who immediately provided me with great service.
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Ernesto Scanlon
(@ernesto_scanlon) reported
@virginmedia no wifi, phone lines are closed, and I’m expected to wait a week for an appointment whilst you continue to charge me and I lose work. Garbage service