Virgin Media Outage Report in Saint Andrews, Fife, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Andrews, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Andrews and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Saint Andrews, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee and Leven.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee |
Internet | |
| Leven |
Internet | |
| Dundee |
Internet | |
| Dundee |
||
| Dundee |
Internet | |
| Dundee |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Saint Andrews, Scotland
Latest outage, problems and issue reports in Saint Andrews and nearby locations:
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Erin
(@erinbernadette_) reported
from
Dundee, Scotland
@Rachel_A_ @virginmedia Exact same with us! Both of us had virgin in our old flats, and never once had a problem. But since we’ve moved to this one it’s been problem after problem! Not happy at all.
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Brian Austin
(@BrianAustin21) reported
from
Dundee, Scotland
@virginmedia are a joke. Services down again. Customer services are an absolute disgrace, no help what so ever 😡
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
@virginmedia Think yodel, but it makes no difference- this is a terrible service, don’t care who is to blame. This is terrible service & I’m losing out!!!
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@AMDTAD @virginmedia Alan they don’t care ... they told me I can’t cancel either so they make mistakes and I’m out of pocket . It’s just stealing
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@virginmedia @GlasgBricklayer The problem with @virginmedia is it happens too often . Your staff lie to achieve sales figures and it’s us the public who have the trouble . The chances of talking to the person who caused the trouble is NONE
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graham manzie
(@gmanzie) reported
from
Dundee, Scotland
@virginmedia cant get broadband connected been flashing green for an hour and a half even though when i check my services it sats there are no problems with the broadband seevice in my area
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Been left hanging on phone for over 15 mins by VIRGIN MEDIA AGAIN, 2nd day in a row. Nobody wants to deal with my complaint. I have no lost 2 days of my life that I will never get back because of VIRGIN MEDIA
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@virginmedia I have called 5 times and recorded every call and never got the same info twice
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Virgin Media what has happened, your service- so disappointed!!!!!
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
@virginmedia Waiting in all day for delivery, text at 4pm sorry will be delivered tomorrow. 2 days of my life totally wasted, very poor communication from a MEDIA company!!!
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Left hanging on phone for 3rd time in less than 24hrs for over, VIRGIN MEDIA - POOR POOR POOR
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Susan MacDonald 💖
(@SusanM1984) reported
from
Dundee, Scotland
@RangersCulture No sound issues appear to be virgin media only.
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Nick Cook
(@nickjcook) reported
from
Dundee, Scotland
@virginmedia I’ve already been through this with one of your technicians who informed me there is no fault and outright refused to send a technician out. The issue is loss of internet connection not WiFi.
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Guillaume, French Translator
(@ecossetranslate) reported
from
Saint Andrews, Scotland
Thanks @virginmedia for the hefty cancellation fee for moving to an area where you don’t provide your services. Customer for 9 years. Never again.
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Virgin Media what has happened, your service- so disappointed!!!
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
@virginmedia Get YOUR TEAM to phone me with the solution to YOUR mismanagement.
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Bruce Anderson
(@BruceAn19815366) reported
from
Carnoustie, Scotland
@virginmedia cancelled my contract with yourselves a month ago after over 20 years as a customer, you don’t have the decency to acknowledge my termination of the contract after me asking your advisor to do so , customer care is appalling
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@GlasgBricklayer @AMDTAD @virginmedia Aye am gonna try and cancel
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Why is the service SO POOR at VIRGIN MEDIA now, I was happy prior to this, now looking at alternatives. VERY DISAPPOINTED
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Sean
(@SeanSievewright) reported
from
Dundee, Scotland
@Libra_Comms @virginmedia "Know how you feel, it's an utter joke now with the amount of times I get letters saying the prices are going up AGAIN just to get the same old excuse which is "it's to invest in our network and services" maybe should thing of the customers for a change more like!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@Lambypie_) reported
@virginmedia No. It is reporting issues in our area now with board and and tv. It claims phone line all ok but these are down too.
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Brian Williams
(@BriWilly26) reported
@virginmedia But since you asked Broadband is often poor, tonight it’s dreadful. Dial-up would be better. I plugged in that thing you sent into the router for phone a line; yeah that doesn’t work. In fact it was after I did that, out BB slowed to a standstill. So much so, I went on to 4G
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Saurabh Verma
(@saurabh_mca06) reported
@virginmedia Hi, I had called your cust support multiple times but they always mentioned that someone from their mgmt team will call and do the needful. I am getting disappointed with everything and getting no support even from your web support team. Emailed the web/twitter support on 28 Apr.
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😁
(@TtvMsBinguss) reported
@virginmedia We have a 40mbps+ package for a whole household and the best we get on average is 1.4mbps. We’ve chased this issue for so long now and spoke to so many people and nothing has been done
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badreldin
(@badreldin) reported
@virginmedia I have tried to raise a complaint but your customer poor service informed me that due to not having a live service then I couldn’t raise a complain, which I thought was absurd and utterly unacceptable. The disconnect between all your departments is shockingly poor.
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Rachel George
(@George2Rachel) reported
@virginmedia I see your customer service has not improved. Trying to upgrade my phone only to be given an insulting contract price - which was different from the one on the website. Come on! This is ridiculous
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Dan C
(@claaarkkkeeeeey) reported
@virginmedia When the phone came it had a SIM card in the box and the phone no invoice at the time I thought it was strange but nothing, I just sent the phone up and placed the sim in. Customer service say I have insurance which I pay £12 a month but the insurance company say I don’t?
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Brian Williams
(@BriWilly26) reported
@virginmedia Apparently I’m out of contract £90 is way too much for the service I’m getting Seriously looking at BT
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The Lord Mongrove, Sir Wonko the Sane PdD and bar
(@Lord_Mongrove) reported
@virginmedia No, your marketing options are "All or nothing", that is, a user cannot chose to (say) deny phone calls and yet accept texts and emails. The only options are accept all marketing or accept none. Very poor design.
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Rich
(@chalmers154) reported
@virginmedia Why isn't my V media not working please ?