Virgin Media outages and service status in Saint Andrews, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Saint Andrews, including 0 direct reports.
- The most common problems reported in this area mention TV and Internet.
- TV (67%)
- Internet (33%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Saint Andrews, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Andrews, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 17: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Saint Andrews, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee
|
TV | 10 days ago |
|
Dundee
|
TV | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Saint Andrews, Scotland
Latest outage, problems and issue reports in Saint Andrews and nearby locations:
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Yackabean (@Yackabean1996) reported from Dundee, Scotland@virginmedia Hey, remember me? I’m sure you do BECAUSE THE INTERNETS ******* DOWN AT MIDNIGHT AGAIN DO SOMETHING YOU USELESS WANKERS
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Gary Bruce (@Gary1165) reported from Windygates, Scotland@GlasgBricklayer @AMDTAD @virginmedia Aye am gonna try and cancel
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandVIRGIN MEDIA, promised £40 off next bill, but this has not been applied. Trying to contact them- NO RESPONSE. Also over last week VERY VERY poor internet service!!
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Kirsty Thomson FRSA (@Kirsty1Thomson) reported from Dundee, Scotland@virginmedia yet more terrible customer service from Virgin media disconnected Internet services 10 days before I moved house when everyone is homeworking offered me £18 compensation!
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Emma Smith (@smithmum72) reported from Dundee, Scotland@virginmedia Worst service ever. Engineer turns up today at 12 to sort a mess of cables left by the installing engineer, leaves us with NO broadband, phone or tv and now can't get an engineer until Friday. Appalling.
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Dorothy Brown (@Brackens1) reported from Dundee, Scotland@Golfmagic3Golf It really couldn’t get any worse. We have @virginmedia package with poor, unreliable, intermittent broadband connection. Anything would be an improvement.
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sandra (@splogeegal) reported from Dundee, Scotland@virginmedia wifi down in Dundee, no info on website. What a surprise!!!!
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Sandrine B. (@SandrineBaggins) reported from Dundee, Scotland@virginmedia I don't have any roaming concern!!!!! I want to call you while in France to cancel my virgin media account to respect the 30 days notice!
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Stewart Ramsay (@Stew1973) reported from Carnoustie, Scotland@virginmedia 7 days with unstable wifi in the house. Pod has improved upstairs but have to wait 48 hours before a 2nd ordered to resolve issue. By time it arrives we'll be 2 weeks in and might finally be up and running. You don't advertise that.Worse going on in world but jeezo
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Guillaume, French Translator (@ecossetranslate) reported from Saint Andrews, ScotlandThanks @virginmedia for the hefty cancellation fee for moving to an area where you don’t provide your services. Customer for 9 years. Never again.
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Kimberley Kilmister (@myster02) reported from Dundee, Scotland@virginmedia can you have someone call me to regrade my services. I am now into a 2nd week of an on line chat that only ever says we aim to get to you in 4 hours but I never get someone #crapService #terriblecustomerservice
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Louise Stirton💚🤍💜 (@louisestirton) reported from Dundee, Scotland@virginmedia What's going on with your service in Dundee my broadband has been down all night and into this morning 😡
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Chris Bell (@Frakbuddy) reported from Dundee, Scotland@virginmedia @scottishgas Bad enough I pay £70 a month pretty much for just the solid internet.
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Gary Bruce (@Gary1165) reported from Windygates, Scotland@virginmedia I have called 5 times and recorded every call and never got the same info twice
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Scott Brander (@ScottBrander) reported from Dundee, Scotland@virginmedia Your customer service is shocking, I will be changing provider as soon as possible. I had to come back to Virgin Media this year as it was the only Fibre Broadband provider in my street but I'll maybe have to forego speed for decent customer service.
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marcella (@0_marcella) reported from Dundee, Scotland@virginmedia currently looking into other providers as i plan to cancel my virgin since yous have nothing to offer me and not to mention im paying for 100mb internet but just ran a speed test which states i only receive 16.57mb so im getting ripped off big time #rantover
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@virginmedia I would rather call them myself. All I'm asking for is a phone number to call them which does exist so I could call them direct so they can listen to me and sort the problem out.
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STEVEN (@toomuchbrandy) reported from Dundee, ScotlandIn the middle of watching something on netflix and internet goes down again. Every week this is happening @virginmedia
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Pauline McLaughlin (@Pauline25308430) reported from Dundee, ScotlandEvery night at this time @virginmedia goes down!! Drives me insane!! Second night in a row I can’t get Neve’s meter uploaded 🙄
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Kev Russell (@BigLaz1973) reported from Methil, Scotland@virginmedia my mobile signal has been down all day yesterday and now today #VirginMobileDown 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Lawton (@MartinLawton) reported@virginmedia without a doubt one of the worst companies to deal with, put your bills up to say services need improving and they get worse
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Reformed Prisoner (@formerprisoner_) reported@virginmedia Next time, do what you promise and you will. Just a shame that you’ve had 3 opportunities to do that with me as a customer and you’ve failed all three times.
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Rxssa (@Degenofolympus) reported@VirginMediaNews The Carbon tax doesn’t come in until October anyway! Jesus Christ virgin media is as bad as RTE
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Lee Black (@leeb9972) reported@virginmedia Dundee DD4 area, limited broadband, any issues you are aware of, i might need an engineer :(
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Sharon Hall (@sharonmariahall) reported@virginmedia @El_Lloydie Dont bother. You wont get any satisfaction. I sent a webform complaint in 27 march and an email to the CEO last weekend. Still waiting for a response
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Aaron Hudson (@AaronHudsonUK) reported@virginmedia @TelfordMemories Mine went down last night and despite it coming back on today the speed right now is 146mbps when I pay for a gig.
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roach!! 🧀 INDONESIA IN 4 MONTHS!!! (@LORDCANTl) reported@virginmedia hey. can you explain why our virgin tv suddenly decided to become "cogeco" and insist we're in canada when we very much live in the uk and have never been to canada? we cannot access any streaming services.
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concerned person (@nkgms) reportedIs there a problem with Virgin Media tv in the Bushey, Hertsmere area?
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Clinton (@clintontayls) reported@virginmedia guess what another day being disappointed with a partial tv service. I complain using this medium and I get the run around🤬. It’s been ok for 2 years but sky was for 20+ years🤔
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Ian (@Jd95975184) reported@misselledee @virginmedia If virgin cant provide you service from 30 days of you reporting the fault you can leave for nothing, they are very incompetent when dealing with customers, deal with one agent who promises to sort it, never does, you phone back then its a different agent and you start all over