Virgin Media Outage Report in Saint Andrews, Fife, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Andrews, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Andrews and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 23: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Saint Andrews, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee |
TV | |
| Dundee |
Internet | |
| Dundee |
TV | |
| Dundee |
TV | |
| Dundee |
TV | |
| Dundee |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saint Andrews, Scotland
Latest outage, problems and issue reports in Saint Andrews and nearby locations:
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Chris Bell
(@Frakbuddy) reported
from
Dundee, Scotland
Spent hours yet again trying to make the Virgin Media hub 3 work but now I just want to smash it and it's actually feeding into my depression/anxiety. Seems like every six months it's an issue. I love the speed but I might just say **** it soon and change service.
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Lou
(@LoobooLou) reported
from
Monifieth, Scotland
@virginmedia can you help as staff on phone not willing to help. Parents left without landline as you changed way it works but no form of communication from you re this! Customer service is pants!!
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Chris Bell
(@Frakbuddy) reported
from
Dundee, Scotland
@virginmedia It might be that issue that's interfering with my hub there. I'll try it all again when I get home later today.
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Chris Bell
(@Frakbuddy) reported
from
Dundee, Scotland
@virginmedia @scottishgas Bad enough I pay £70 a month pretty much for just the solid internet.
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Chris Bell
(@Frakbuddy) reported
from
Dundee, Scotland
@virginmedia This is the second or third time since getting this hub I've had to do factory resets. The previous had no issues at all until it eventually failed after 5/6 years.
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Emma Smith
(@smithmum72) reported
from
Dundee, Scotland
@virginmedia Yes I did and yes we had to wait 4 days to get service back, due to "something" the Monday engineer did while tidying the cables. Absolute shambles of a service.
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Louise Stirton💚🤍💜
(@louisestirton) reported
from
Dundee, Scotland
@virginmedia What's going on with your service in Dundee my broadband has been down all night and into this morning 😡
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John Glassey
(@john_glassey) reported
from
Dundee, Scotland
@virginmedia Virgin Media broadband down for me intermittently yesterday, and now down for the past two hours in Dundee
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Dorothy Brown
(@Brackens1) reported
from
Dundee, Scotland
@Golfmagic3Golf It really couldn’t get any worse. We have @virginmedia package with poor, unreliable, intermittent broadband connection. Anything would be an improvement.
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Emma Smith
(@smithmum72) reported
from
Dundee, Scotland
@virginmedia Worst service ever. Engineer turns up today at 12 to sort a mess of cables left by the installing engineer, leaves us with NO broadband, phone or tv and now can't get an engineer until Friday. Appalling.
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Lyñsèy Bïrrëll
(@lynzcherrypop) reported
from
Dundee, Scotland
@virginmedia The problem keeps happening with the calls. Nothing you can help by here thanks anyways.
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Kirsty Morris
(@kirstycalligan) reported
from
Dundee, Scotland
@virginmedia hi, I've just joined as a new customer but have some queries, can someone please help?
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Lyñsèy Bïrrëll
(@lynzcherrypop) reported
from
Dundee, Scotland
Wtf @virginmedia I call three times to be put on hold with music then after 10 mins later get hanged up on... JOKE
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Chris Bell
(@Frakbuddy) reported
from
Dundee, Scotland
@virginmedia All other devices etc seem to be connecting so I will contact HIVE or @scottishgas tomorrow to see if they can help, but given your own systems cant reach the router I believe that's the issue.....again.
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Stewart Ramsay
(@Stew1973) reported
from
Carnoustie, Scotland
@virginmedia Probably doesn't matter now that it's 9pm... just frustrating that there is a wait when nothing is going to change. That'll probably be 2 weeks in total for full service. 2 x pods available on day of instal and there would have been no issue.
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Emma Smith
(@smithmum72) reported
from
Dundee, Scotland
@virginmedia Worst service ever. Had an engineer here today to make good the mess the installation engineer made, allnhebjad to do was tidy up cables and yet he's left us with no TV, broadband or phone and there's no engineers available until Friday. THE WORST
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Stewart Ramsay
(@Stew1973) reported
from
Carnoustie, Scotland
@virginmedia Tuesday morning. Immediately got WiFi upstairs. Improved overnight. No change in stability or speed in ground floor at furthest point from router... room we also need a service. Waited 24 hours as box says, no difference. 2nd pod will sort it but can't order it until tomorrow ?
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Lyñsèy Bïrrëll
(@lynzcherrypop) reported
from
Dundee, Scotland
@virginmedia Yeah that's no problem at all
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Stewart Ramsay
(@Stew1973) reported
from
Carnoustie, Scotland
@virginmedia 7 days with unstable wifi in the house. Pod has improved upstairs but have to wait 48 hours before a 2nd ordered to resolve issue. By time it arrives we'll be 2 weeks in and might finally be up and running. You don't advertise that.Worse going on in world but jeezo
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Emma Smith
(@smithmum72) reported
from
Dundee, Scotland
@virginmedia installed on Friday at 6pm, not working since 6pm on Saturday. What a marvellous start 😖
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte Lawrance
(@cizzim) reported
@virginmedia what’s going on in e11? Barely been able to use the internet since Friday afternoon, whatever is being done to “fix” it- it keeps breaking again? Not working now again..!
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richard Stevens
(@richard170409) reported
@PSACCESSFANS Multi player because my internet keeps shutting off and I’m arguing with @virginmedia for them to fix it.
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Dr. Hfuhruhurr
(@ArfurMcJarfur) reported
@virginmedia I can’t even get in to the service checker as your 4G is so slow
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Habz
(@HabzFN_) reported
@virginmedia pls fix my internet
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Aaron
(@AaronPFisher) reported
@sharpey76 @virginmedia Death, taxes, VM hiking prices on questionable service. The guarantees of life.
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JabbyDodger
(@LizW75477710) reported
@DessyArkle @virginmedia That annoys me too especially when you see the new customer offers
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Mustak
(@mustak0609) reported
@virginmedia why is it impossible to get through to cancellations? Tried calling, web chat and WhatsApp chat service but to no avail!
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Charlotte Lawrance
(@cizzim) reported
@virginmedia Yep, you’ve had issues in our area since Friday - made it quite difficult to work from home. It seems to be a major issue as it’s not fixed two days later?
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JustinPlowman
(@JustinPlowman) reported
@andysummers79 @virginmedia Sounds like @virginmedia have had your pants down
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Sam
(@Sam_LW) reported
@virginmedia Hi, internets been down since this morning was told it would be fixed by now but still hasn’t been?