Virgin Media Outage Report in Saint Andrews, Fife, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Andrews, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Andrews and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Saint Andrews, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Leven and Dundee.
| City | Problem Type | Report Time |
|---|---|---|
 Leven |
Internet | |
| Dundee |
Internet | |
| Dundee |
||
| Dundee |
Internet | |
| Dundee |
Phone | |
| Dundee |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Saint Andrews, Scotland
Latest outage, problems and issue reports in Saint Andrews and nearby locations:
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@libertyglobal. For such a big company and you own virgin media do you listen to virgin media coustmers. Are you rude as there coustmer services. Do you care about virgin media customers. Or do you just take take and not listen or care just like us virgin media customers.
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@virginmedia @GlasgBricklayer The problem with @virginmedia is it happens too often . Your staff lie to achieve sales figures and it’s us the public who have the trouble . The chances of talking to the person who caused the trouble is NONE
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sandra
(@splogeegal) reported
from
Dundee, Scotland
@virginmedia wifi down in Dundee, no info on website. What a surprise!!!!
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Sandrine B.
(@SandrineBaggins) reported
from
Dundee, Scotland
@virginmedia Hi, still not working and no problem is detected on the website. It seems To be a problem with the DNS server according to the message I get in my laptop.
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia We have tried that route also...they weren’t any help either. Absolutely no one is willing to listen to us or the actual facts of what has happened to us. It would be good if someone could actually call us and try to help
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Bruce Anderson
(@BruceAn19815366) reported
from
Carnoustie, Scotland
@virginmedia cancelled my contract with yourselves a month ago after over 20 years as a customer, you don’t have the decency to acknowledge my termination of the contract after me asking your advisor to do so , customer care is appalling
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Susan MacDonald 💖
(@SusanM1984) reported
from
Dundee, Scotland
@RangersCulture No sound issues appear to be virgin media only.
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Erin
(@erinbernadette_) reported
from
Dundee, Scotland
@Rachel_A_ @virginmedia Exact same with us! Both of us had virgin in our old flats, and never once had a problem. But since we’ve moved to this one it’s been problem after problem! Not happy at all.
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Scott Brander
(@ScottBrander) reported
from
Dundee, Scotland
@virginmedia Your customer service is shocking, I will be changing provider as soon as possible. I had to come back to Virgin Media this year as it was the only Fibre Broadband provider in my street but I'll maybe have to forego speed for decent customer service.
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Louise Stirton 🏴
(@louisestirton) reported
from
Dundee, Scotland
@virginmedia broadband down in Dundee what's going on
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@GlasgBricklayer @AMDTAD @virginmedia Aye am gonna try and cancel
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia It's just not me with the same problems it's my neighbours as well. We have all complained and nothing done with the speed as well as the TV drop out. 2 have moved over to sky because of all the problems.
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia no acknowledgement of your error, but no help unless you get any money from us....which we ACTUALLY DONT HAVE!! Disgustingly ignorant and uncaring and horrible
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Kirsty Price
(@Kirky_P) reported
from
Dundee, Scotland
@virginmedia “the other person cleared” most annoying when trying to get through to customer services. Why is this the only way to cancel accounts when you don’t let customers speak to anyone.
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Brian Austin
(@BrianAustin21) reported
from
Dundee, Scotland
@virginmedia I have no wifi service. I haven't had any for 24 hours. I have spoken to customer service and they cannot get anyone to fix this today. I am on hold now to cancel my services
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graham manzie
(@gmanzie) reported
from
Dundee, Scotland
@virginmedia cant get broadband connected been flashing green for an hour and a half even though when i check my services it sats there are no problems with the broadband seevice in my area
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia ...before you can do anything. Was told that we couldn’t even talk to anyone from cancellation department...until we either paid or went through collections department. There was/is no care for what has happened...just “give us some money and we’ll help”
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@virginmedia I have called 5 times and recorded every call and never got the same info twice
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@AMDTAD @virginmedia Alan they don’t care ... they told me I can’t cancel either so they make mistakes and I’m out of pocket . It’s just stealing
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Brian Austin
(@BrianAustin21) reported
from
Dundee, Scotland
@virginmedia are a joke. Services down again. Customer services are an absolute disgrace, no help what so ever 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Carolyn Baghurst
(@CarolynBaghurst) reported
@virginmedia our town has had no service from you since yesterday morning! Im so angry with your customer service! Spoken to 5 different people at Virgin today and been told something different by each one, including it wont be fixed until the 30th! Merry Xmas NOT!
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Demola
(@demzy_18) reported
The least you can do @virginmedia is distribute mobile dongles to your customers whilst your sort out your issues. This poor form; I guarantee people will not forget this when its time to renew contracts! @Ofcom #burgesshill
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Record Cup Winners
(@AFCGoonerPaul) reported
@virginmedia Ha ha this is not new news. It’s been out in the whole town for 30 hours now. Your timeline shows the extent of the issue with many people who really require this service at this time. It’s time for transparency now not copy/paste answers.
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Carolyn Baghurst
(@CarolynBaghurst) reported
@virginmedia Everything from theres no outage, the engineers are out, it will be fixed in 9 days and then fixed by 6pm which has now moved to 10am!!!!!!!!
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OptimusD
(@Optimus_D_) reported
@Nigel_Farage I also remember briefly when Virginmedia had a reliable service.
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Demola
(@demzy_18) reported
The least you can do @virginmedia is distribute mobile dongles to your customers whilst your sort out your issues. This poor form; I guarantee people will not forget this when its time to renew contracts!
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Johnny Goggles Music
(@Johnny_Goggles) reported
@ChadWeather @virginmedia Was with NTL back in early 2000's. Great broadband, never many issues. Then Virgin took over. What a farce. Dumped them after a year around 2007, constant issues with broadband, TV & phone. It was always "a problem on our side"! Seems nothing has changed. With BT since, all fine
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Hamish Robertson
(@RobertsonHamish) reported
@virginmedia Hi there - have checked status, says its fine but its not. It comes and goes. Not been an issue before the last few weeks.
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Dean Kavanagh
(@dean_kavanagh) reported
from
Solihull, England
@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!
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Michael Eve
(@ungrim97) reported
@virginmedia @rachh197 How can you not know that this isnt a planned outage....surely you should know where planned outages are?