Virgin Media outages and service status in Saint Andrews, Scotland

Problems in the last 24 hours in Saint Andrews, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Andrews, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Saint Andrews, Scotland

The most recent Virgin Media outage reports came from the following cities: Dundee.

Community Discussion

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Virgin Media Issues Reports Near Saint Andrews, Scotland

Latest outage, problems and issue reports in Saint Andrews and nearby locations:

• 
  Brian Austin (@BrianAustin21) reported 2 minutes ago from Dundee, Scotland

  @virginmedia are a joke. Services down again. Customer services are an absolute disgrace, no help what so ever 😡

• 
  Erin (@erinbernadette_) reported 4 minutes ago from Dundee, Scotland

  @Rachel_A_ @virginmedia Exact same with us! Both of us had virgin in our old flats, and never once had a problem. But since we’ve moved to this one it’s been problem after problem! Not happy at all.

• 
  Kimberley Kilmister (@myster02) reported 9 minutes ago from Dundee, Scotland

  @virginmedia can you have someone call me to regrade my services. I am now into a 2nd week of an on line chat that only ever says we aim to get to you in 4 hours but I never get someone #crapService #terriblecustomerservice

• 
  Steve Lonie (@stevelonie) reported 13 minutes ago from Dundee, Scotland

  @DanLeePadgett @CISASUK @virginmedia The Indian call centre don't deviate from the script giving a poor overall customer service wasting a lot of people's time. If it wasn't for good speed I'd have dumped them years ago.

• 
  Pauline McLaughlin (@Pauline25308430) reported 19 minutes ago from Dundee, Scotland

  @virginmedia It says no known issues in my area.

• 
  derek stewart🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@delmonifieth) reported 21 minutes ago from Monifieth, Scotland

  Very poor service from Virgin Media, WiFi only working50% over 2 months. Offered small amount as goodwill gesture, they explained that all other service were working & that seemed ok. AVIOD!

• 
  Jim Auld (@badassscotsman) reported 22 minutes ago from Dundee, Scotland

  @virginmedia Plus problems. I even had to get a mate to have a look the phone lines because he used to work for virgin media as enginer he told me the lines were all rusted and need replacing even then they did listen now it's speed problems amongst propertys

• 
  makeupbyemma81 (@emmaweb2006) reported 23 minutes ago from Dundee, Scotland

  @virginmedia live Fintry dundee is A problem with the service because there’s a problem with me

• 
  Jim Auld (@badassscotsman) reported 29 minutes ago from Dundee, Scotland

  @virginmedia I love how you treat us costmers. Though and still want paid🤔🤔🤔🤔. So tell me what avenues can I take for the mess you put me. Was after willing to pay once all this passed but no you switched me off. Won't put me back on till I pay 2 months back. Ps my kids even hate VM.

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 Scotch Living 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Scotch_Living) reported 38 minutes ago from Dundee, Scotland

  @virginmedia I use your services & work from home, for work. To earn money. To pay bills. It’s kinda important. Your services, inc broadband are down in my area! Checked my cpe - not that! Can you fix please?

• 
  Gary Bruce (@Gary1165) reported 39 minutes ago from Windygates, Scotland

  @GlasgBricklayer @AMDTAD @virginmedia Aye am gonna try and cancel

• 
  Lou (@LoobooLou) reported 41 minutes ago from Monifieth, Scotland

  @virginmedia can you help as staff on phone not willing to help. Parents left without landline as you changed way it works but no form of communication from you re this! Customer service is pants!!

• 
  Steven BWS Carty (@cheggs1978) reported 45 minutes ago from Methil, Scotland

  @virginmedia no acknowledgement of your error, but no help unless you get any money from us....which we ACTUALLY DONT HAVE!! Disgustingly ignorant and uncaring and horrible

• 
  Chris Bell (@Frakbuddy) reported 45 minutes ago from Dundee, Scotland

  @virginmedia I've managed to get it to reset finally, so whatever issue was niggling seems to have been resolved. Might still need a new router at this rate but will keep an eye on it. Shouldn't need this much work to keep it running (thankfully I'm somewhat tech savvy)

• 
  derek stewart🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@delmonifieth) reported 46 minutes ago from Monifieth, Scotland

  Virgin Media seem to think they are above reproach! Offering substandard service & charging excessively!

• 
  Gary Stevenson Jnr. (@garystvnsn) reported 46 minutes ago from Dundee, Scotland

  Absolutely pathetic customer service from @virginmedia again. Trying to resolve issues with my broadband, have been on the phone for 35 minutes and now passed in queue to speak to a FOURTH department. The last transfer put me through to the mobile phone department. Wow! 🤯

• 
  graham manzie (@gmanzie) reported 48 minutes ago from Dundee, Scotland

  @virginmedia cant get broadband connected been flashing green for an hour and a half even though when i check my services it sats there are no problems with the broadband seevice in my area

• 
  Melanie Jane (@meljanestuart1) reported 55 minutes ago from Monifieth, Scotland

  @virginmedia ive had so many missed calls which i answer ndcant get through automated system with you called back still can't speak to someone (I forgot pasword) i suspect its cause you want money from me, but I now just want to leave due to poor systems #poorcustomerservice

• 
  Jim Auld (@badassscotsman) reported 55 minutes ago from Dundee, Scotland

  @libertyglobal @vmbusiness Ha ha that's a joke 6 weeks of calling and virgin media only for them to hang up everytime and that is the same with there text still waiting. Why not check out virgin media twitter page and Facebook page and see how many very angry costmers are venting there disappointment.

• 
  Neil Malcolm (@Nells69) reported 56 minutes ago from Dundee, Scotland

  @virginmedia Is there problems with Broadband in DD1 area.? No Internet.!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Howard Borrington (@Howard1963OT) reported 6 minutes ago

  @JasonAlderwick @richardbranson Confusing though it is Jason, Richard Branson has never owned Virgin Media. He held a minority stake of roughly 10% and licensed the Virgin brand name to the business until the company was bought out by Liberty Global in 2013.

• 
  Ellie Winters #VoteBinface (@N104AP) reported 7 minutes ago

  clearing out under the bed to eventually throw out my broken frame and sleep on the floor, ive already found an old laptop and 2 broken disassembled virgin media wifi routers tf was i doing

• 
  Hayley Laura (@LilHay) reported 7 minutes ago

  @_AnaCristina_ @virginmedia Jesus that’s bad. Normally they get back to you on WhatsApp within half hour at latest

• 
  SalfordOriginal (@Salfordoriginal) reported 8 minutes ago

  @virginmedia @Ofcom got to be something about service levels here??? @virginmedia

• 
  Wolf of X (@WolfofX) reported 9 minutes ago

  For more than a decade, Stan Beaton held onto something that many people would consider priceless. It wasn't jewelry, money, or a photograph. It was the voice of his wife, Ruby. Ruby passed away from cancer in 2003. Before she died, she had recorded the greeting on their home answering machine. It became the last recording of her voice, and whenever grief felt overwhelming, Stan would play it just to hear her speak again. He was so afraid of losing that message that he stayed with the same phone company for years, believing it was the safest way to protect it. Then, in 2014, everything changed. Following routine maintenance by Virgin Media, the voicemail suddenly disappeared. Stan was devastated. He believed the final piece of his wife's voice had been erased forever. When Virgin Media learned what had happened, they refused to give up. The company assembled a team of 11 engineers, who spent three days searching through backup systems and archived data. One executive compared the task to searching for a needle in a haystack. Against the odds, they found it. When the recording was played back to Stan during a BBC Radio Leeds interview, he broke down in tears. "That's her... It's just a wonderful, wonderful sound that I thought was lost forever." Virgin Media later provided him with copies of the recording so it would never be lost again. Sometimes technology isn't just about cables, servers, and code. Sometimes, it's about giving someone one more chance to hear the voice of the person they loved most.

• 
  𝗣𝗮𝘂𝗹 (Sign name: Puppet) (@SirPuppetPaul) reported 10 minutes ago

  @MichelleBeckett Truly awful. I worked in customer services for a very long time and @virginmedia just needs to get better. It's never about the profits, it's what you're doing for the customer. Put yourself in Michelle's shoes. How would YOU like to be treated like this?! I'm sorry Michelle.

• 
  MR COOL (@Lifeline04India) reported 10 minutes ago

  @virginmedia Yes from. 5 days. Can we get compensated for such issues? Please fix. Due to this issue I have moved to virgin and it’s the same here

• 
  Lee Rand 🍄 (@UglyGeezer) reported 12 minutes ago

  @MichelleBeckett @virginmedia I lost my partner of 28 years. Devastating in all aspects of my life. I rang Virgin to try and end contract, explained my partner was dead and I couldn't afford the service any longer. They spent most of the call trying to get me to upgrade to more services. I will never forget

• 
  Rob Fowler (@RobSFowler) reported 19 minutes ago

  @virginmedia this is disgraceful! Look into it and do better, much better. From a customer of yours that is currently considering his options!

• 
  Jenny B (@Myfourjoys) reported 21 minutes ago

  @virginmedia I’m not happy with yr internet service. Every day this week there has been a loss to my service and this is happening weekly. There has been times when I’ve thought it’s an outage! NO SERVICE NOW SORT IT OUT PLEASE 😡