Virgin Media outages and service status in Saint Andrews, Scotland
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Saint Andrews, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- Internet (40%)
- Wi-fi (40%)
- E-mail (20%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Saint Andrews, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Andrews, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Saint Andrews, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee
|
Internet | 12 days ago |
Community Discussion
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Virgin Media Issues Reports Near Saint Andrews, Scotland
Latest outage, problems and issue reports in Saint Andrews and nearby locations:
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Lyñsèy Bïrrëll (@lynzcherrypop) reported from Dundee, Scotland@virginmedia Yeah that's no problem at all
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Sean (@SeanSievewright) reported from Dundee, Scotland@Libra_Comms @virginmedia "Know how you feel, it's an utter joke now with the amount of times I get letters saying the prices are going up AGAIN just to get the same old excuse which is "it's to invest in our network and services" maybe should thing of the customers for a change more like!!
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Gary Bruce (@Gary1165) reported from Windygates, Scotland@virginmedia I have called 5 times and recorded every call and never got the same info twice
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@virginmedia how about helping out with all the self insolate people children off business shutting people stuck at home. Etc etc. Such things a added channels with no extra charge. To help the families out.
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandVery poor service from Virgin Media, WiFi only working50% over 2 months. Offered small amount as goodwill gesture, they explained that all other service were working & that seemed ok. AVIOD!!
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Steve Lonie (@stevelonie) reported from Dundee, Scotland@DanLeePadgett @CISASUK @virginmedia The most laughable thing was I asked them to ping my box to see if they could see me on the network. Two calls and twice I was told that the connection was fine. Thought it might have been a MAC address problem. After a week, they eventually sent an engineer out..
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@virginmedia Plus problems. I even had to get a mate to have a look the phone lines because he used to work for virgin media as enginer he told me the lines were all rusted and need replacing even then they did listen now it's speed problems amongst propertys
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@virginmedia Did I phoned them 4 or 5 times no joy not fixed. Costmer service complaints was a utter joke. Now I have to 28 days and 3 weeks or to sort it all out. But according to the ombudsman that deals with media I should not wait that long for your problem to be sorted
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STEVEN (@toomuchbrandy) reported from Dundee, Scotland@virginmedia has to be the worst service. Another night without internet. Had nothing but bother since i upgraded services. Be phoning up tomorrow tomorrow to cance and go elsewhere
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Steven Burns (@StevenB35256011) reported from Dundee, Scotland@TheBoyMcNicoll @virginmedia Just cancel your direct debit mate. They’ll no be long at getting in contact
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Kirsty Price (@Kirky_P) reported from Dundee, Scotland@virginmedia “the other person cleared” most annoying when trying to get through to customer services. Why is this the only way to cancel accounts when you don’t let customers speak to anyone.
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Kimberley Kilmister (@myster02) reported from Dundee, Scotland@virginmedia absolutely disgusted with your 'customer service' been trying for ages to get someone to recontact our services. If I don't take a deal im NOT interested in, keep being offered the same one, im put into a queue thats NEVER ANSWERED #competionRules #ofcom
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@SkyUK @virginmedia Were on lock down can't work. No work. No money. But yet you will not help the paying public that pay for your services. How about giving free channels. Frezze payment's. Or do something instead of not listening to the paying public coustmers
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@FightbackVirgin @virginmedia We have all been in touch with citizens advice and were told to speak to a ombudsman about the problems
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Kirsty Thomson FRSA (@Kirsty1Thomson) reported from Dundee, Scotland@virginmedia yet more terrible customer service from Virgin media disconnected Internet services 10 days before I moved house when everyone is homeworking offered me £18 compensation!
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Stewart Ramsay (@Stew1973) reported from Carnoustie, Scotland@virginmedia 7 days with unstable wifi in the house. Pod has improved upstairs but have to wait 48 hours before a 2nd ordered to resolve issue. By time it arrives we'll be 2 weeks in and might finally be up and running. You don't advertise that.Worse going on in world but jeezo
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Yackabean (@Yackabean1996) reported from Dundee, Scotland@virginmedia Hey, remember me? I’m sure you do BECAUSE THE INTERNETS ******* DOWN AT MIDNIGHT AGAIN DO SOMETHING YOU USELESS WANKERS
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⚽️Scuba Steve⚽️ (@stephdufc83) reported from Dundee, Scotland@_p2baa Had to contact virgin media through the week. Thank Christ they have a messaging service online now so I didn’t have to call. 😌
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John Glassey (@john_glassey) reported from Dundee, Scotland@virginmedia Virgin Media broadband down for me intermittently yesterday, and now down for the past two hours in Dundee
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Emma Smith (@smithmum72) reported from Dundee, Scotland@virginmedia installed on Friday at 6pm, not working since 6pm on Saturday. What a marvellous start 😖
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bev Terry 🏆🏆🏆🏆🏆🏆 (@Bev2810) reported@virginmedia you don’t bother looking after loyal customers do you ? want to offer my renewal for more than what I can get as a new customer
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Ken Bar Low (@OldPeopleFine) reported@Dearme2_ You think when you hit rock bottom things can only get better but then your house burns down and virgin media take you to court for non payment of your wifi
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. (@AlexparkerI) reported@MelJanie @virginmedia I’ve just left virgin media. Their customer service is abysmal
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Steven Adams (@StevenAdams2) reported@virginmedia hi can I say that Callum your engineer in Peterborough was a great help We had been without TV for a week spent hours on the phone trying to sort it out. He visited and within an hour it was all working again
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Gary Hurdman LRPS (@ghotographyuk) reportedThe worst customer experience in trying to get help when their expensive service isn't working is @virginmedia. A black hole of "linking acounts" and recursive questions that ulitmately fail, just to try and report an issue. Do not make the mistake of becoming their customer
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Dom Fitches (@DomFitches) reported@virginmedia incredibly poor customer service. Recently purchased a wifi router which has broken and isn't working and the earliest you can send someone out is Wednesday? To then have a customer service agent try and sell me a "priority" booking service for Monday is appalling.
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John Munro (@Munro78) reported@virginmedia Got an email saying my contract expires soon. Taking my payments from £73.50 to £137.50 - I can’t seem to find any new deals that would bring my payments down to what my original contract was. Unless I become a new member and you charge £49.99. This can’t be right?
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ℂ𝕒𝕣𝕣𝕪𝔾𝕒𝕣𝕪 🇬🇧 (@CarryGaryUK) reportedVirgin Media has such crap service honestly. No Internet for one week is just not good enough @virginmedia.
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Damian Hastie (@DamianHastie) reported@virginmedia do you want help with your customer service bot? It would appear that you must be losing a lot of revenue with current setup. I could improve your service quickly & make a significant increase on your bottom line. I need 2 additional boxes, can't add to my account!
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Graeson Laitt (@Laitty) reported@virginmedia @virginmedia Can you please confirm whether the Sky Sports+ TV fault I reported on 15th August has now been fully resolved? I want to watch @ColU_Official tonight on Sky Sports+ through my Virgin TV service, so I need to know that the previous problem has been fixed.