Virgin Media outages and service status in Saint Andrews, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Saint Andrews, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 23, 8:32 PM GMT+1.
- TV (86%)
- Internet (9%)
- Wi-fi (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Saint Andrews, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Andrews, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 26: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Saint Andrews, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee
|
Internet | 3 days ago |
|
Dundee
|
Wi-fi | 3 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Saint Andrews, Scotland
Latest outage, problems and issue reports in Saint Andrews and nearby locations:
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@virginmedia It's just not me with the same problems it's my neighbours as well. We have all complained and nothing done with the speed as well as the TV drop out. 2 have moved over to sky because of all the problems.
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@virginmedia Plus problems. I even had to get a mate to have a look the phone lines because he used to work for virgin media as enginer he told me the lines were all rusted and need replacing even then they did listen now it's speed problems amongst propertys
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Ζara Barclay (@zarabarclay) reported from Dundee, Scotland@virginmedia is there a problem in Dundee with broadband? Wifi keeps going off and on every 15 mins, checked box etc all fine. This is the second time to have happened in 2 weeks!
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@virginmedia Did I phoned them 4 or 5 times no joy not fixed. Costmer service complaints was a utter joke. Now I have to 28 days and 3 weeks or to sort it all out. But according to the ombudsman that deals with media I should not wait that long for your problem to be sorted
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Kirsty Morris (@kirstycalligan) reported from Dundee, Scotland@virginmedia hi, I've just joined as a new customer but have some queries, can someone please help?
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Chris Bell (@Frakbuddy) reported from Dundee, Scotland@virginmedia It might be that issue that's interfering with my hub there. I'll try it all again when I get home later today.
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Dorothy Brown 💙🇬🇧 (@Brackens1) reported from Dundee, Scotland@virginmedia No. I cannot speak to your team. It’s automated answering service only. I would like to speak to a human and book an engineer to make my £100 a month broadband package work consistently.
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Pauline McLaughlin (@Pauline25308430) reported from Dundee, ScotlandEvery night at this time @virginmedia goes down!! Drives me insane!! Second night in a row I can’t get Neve’s meter uploaded 🙄
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Scott Brander (@ScottBrander) reported from Dundee, Scotland@virginmedia Your customer service is shocking, I will be changing provider as soon as possible. I had to come back to Virgin Media this year as it was the only Fibre Broadband provider in my street but I'll maybe have to forego speed for decent customer service.
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Louise Stirton 🏴 (@louisestirton) reported from Dundee, Scotland@virginmedia broadband down in Dundee what's going on
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandVirgin Media seem to think they are above reproach! Offering substandard service & charging excessively!
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Lyñsèy Bïrrëll (@lynzcherrypop) reported from Dundee, Scotland@virginmedia The problem keeps happening with the calls. Nothing you can help by here thanks anyways.
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Steven BWS Carty (@cheggs1978) reported from Methil, Scotland@virginmedia no acknowledgement of your error, but no help unless you get any money from us....which we ACTUALLY DONT HAVE!! Disgustingly ignorant and uncaring and horrible
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Stewart Ramsay (@Stew1973) reported from Carnoustie, Scotland@virginmedia 7 days with unstable wifi in the house. Pod has improved upstairs but have to wait 48 hours before a 2nd ordered to resolve issue. By time it arrives we'll be 2 weeks in and might finally be up and running. You don't advertise that.Worse going on in world but jeezo
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Emma Smith (@smithmum72) reported from Dundee, Scotland@virginmedia Yes I did and yes we had to wait 4 days to get service back, due to "something" the Monday engineer did while tidying the cables. Absolute shambles of a service.
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@virginmedia I would rather call them myself. All I'm asking for is a phone number to call them which does exist so I could call them direct so they can listen to me and sort the problem out.
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Gary Bruce (@Gary1165) reported from Windygates, Scotland@AMDTAD @virginmedia Alan they don’t care ... they told me I can’t cancel either so they make mistakes and I’m out of pocket . It’s just stealing
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Brian Austin (@BrianAustin21) reported from Dundee, Scotland@virginmedia are a joke. Services down again. Customer services are an absolute disgrace, no help what so ever 😡
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Steven Burns (@StevenB35256011) reported from Dundee, Scotland@TheBoyMcNicoll @virginmedia Just cancel your direct debit mate. They’ll no be long at getting in contact
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Stewart Ramsay (@Stew1973) reported from Carnoustie, Scotland@virginmedia Tuesday morning. Immediately got WiFi upstairs. Improved overnight. No change in stability or speed in ground floor at furthest point from router... room we also need a service. Waited 24 hours as box says, no difference. 2nd pod will sort it but can't order it until tomorrow ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Wayne Clark (@clarky051180) reported@virginmedia second day of outage on a bank holiday weekend…! (Oh and a half term break)…! Congratulation’s….!👏👏👏👏👏👏🥳
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Ben Grant (@MrBenGrant) reported@willywillett @virginmedia Had a similar issue with an engineer, they booked an appointment for 4-7pm on a Saturday and it turned out they engineers stop at 5. So the engineer wasn’t able to get to me. They came a few days later and said they would never come after 5 on a Saturday
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waledbinkhaled (@waledbinkhaled) reportedNo broadband is in my property for last 3?weeks. Constantly calling @virginmedia everyday and they are giving me new timeline every single time. Problem is not solved but only empty promises.
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MaggieW (@maggsfromtnorth) reported@virginmedia Why was I told that the fault at Tooting was going to be 24 hours to fix? And what's the point putting the message on X when you don't have WIFI?????
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Rob Swain 🇬🇧🏴 (@RobSwain76580) reported@drdjmarks @virginmedia Virgins App is awful. The worst I have seen. That’s when it works. 😡
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Josh (@Joshhhhh____) reported@virginmedia Hi, yes the loss of service is still ongoing and this is the 3rd time this month would this not go under continuous loss of service?
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JC (@SaffaJC) reported@virginmedia been on a call for over 5 hrs. They messed up my details with O2 now I pay for an account I can’t access have no SIM card for. The most pathetic customer service ever. I video recorded at lest an hour of the conversation to upload to tic tok
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David Cooper (@TeessideDCooper) reported@virginmedia once again internet down! Online checker says area ok! What a load of rubbish funny how all my neighbours are down as well.
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mec337 (@mec337) reported@virginmedia why am I paying for a service every time I want to use it, it never works. Have been with you 23 years - I’m done
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Crafty (@ACraftyOne) reported@virginmedia I have dm the complaint number. Please issue the deadlock letter today. I have sent to your ceo as well. I hate to be scammed and so I am going to the ombudsman.