Virgin Media Outage Report in Monifieth, Angus, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Monifieth, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Monifieth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Monifieth, Angus, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee |
Internet | |
| Dundee |
Internet | |
| Dundee |
Internet | |
| Dundee |
Internet | |
| Dundee |
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| Dundee |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Monifieth, Scotland
Latest outage, problems and issue reports in Monifieth and nearby locations:
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
@virginmedia Get YOUR TEAM to phone me with the solution to YOUR mismanagement.
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Bruce Anderson
(@BruceAn19815366) reported
from
Carnoustie, Scotland
@virginmedia cancelled my contract with yourselves a month ago after over 20 years as a customer, you don’t have the decency to acknowledge my termination of the contract after me asking your advisor to do so , customer care is appalling
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sandra
(@splogeegal) reported
from
Dundee, Scotland
@virginmedia wifi down in Dundee, no info on website. What a surprise!!!!
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graham manzie
(@gmanzie) reported
from
Dundee, Scotland
@virginmedia cant get broadband connected been flashing green for an hour and a half even though when i check my services it sats there are no problems with the broadband seevice in my area
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Guillaume, French Translator
(@ecossetranslate) reported
from
Saint Andrews, Scotland
Thanks @virginmedia for the hefty cancellation fee for moving to an area where you don’t provide your services. Customer for 9 years. Never again.
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
@virginmedia Think yodel, but it makes no difference- this is a terrible service, don’t care who is to blame. This is terrible service & I’m losing out!!!
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Sandrine B.
(@SandrineBaggins) reported
from
Dundee, Scotland
@virginmedia Hi, still not working and no problem is detected on the website. It seems To be a problem with the DNS server according to the message I get in my laptop.
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Scott Brander
(@ScottBrander) reported
from
Dundee, Scotland
@virginmedia Your customer service is shocking, I will be changing provider as soon as possible. I had to come back to Virgin Media this year as it was the only Fibre Broadband provider in my street but I'll maybe have to forego speed for decent customer service.
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Sean
(@SeanSievewright) reported
from
Dundee, Scotland
@Libra_Comms @virginmedia "Know how you feel, it's an utter joke now with the amount of times I get letters saying the prices are going up AGAIN just to get the same old excuse which is "it's to invest in our network and services" maybe should thing of the customers for a change more like!!
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Why is the service SO POOR at VIRGIN MEDIA now, I was happy prior to this, now looking at alternatives. VERY DISAPPOINTED
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Been left hanging on phone for over 15 mins by VIRGIN MEDIA AGAIN, 2nd day in a row. Nobody wants to deal with my complaint. I have no lost 2 days of my life that I will never get back because of VIRGIN MEDIA
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
@virginmedia Waiting in all day for delivery, text at 4pm sorry will be delivered tomorrow. 2 days of my life totally wasted, very poor communication from a MEDIA company!!!
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Susan MacDonald 💖
(@SusanM1984) reported
from
Dundee, Scotland
@RangersCulture No sound issues appear to be virgin media only.
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Brian Austin
(@BrianAustin21) reported
from
Dundee, Scotland
@virginmedia I have no wifi service. I haven't had any for 24 hours. I have spoken to customer service and they cannot get anyone to fix this today. I am on hold now to cancel my services
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@libertyglobal. For such a big company and you own virgin media do you listen to virgin media coustmers. Are you rude as there coustmer services. Do you care about virgin media customers. Or do you just take take and not listen or care just like us virgin media customers.
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Brian Austin
(@BrianAustin21) reported
from
Dundee, Scotland
@virginmedia are a joke. Services down again. Customer services are an absolute disgrace, no help what so ever 😡
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Left hanging on phone for 3rd time in less than 24hrs for over, VIRGIN MEDIA - POOR POOR POOR
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Kirsty Price
(@Kirky_P) reported
from
Dundee, Scotland
@virginmedia “the other person cleared” most annoying when trying to get through to customer services. Why is this the only way to cancel accounts when you don’t let customers speak to anyone.
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Erin
(@erinbernadette_) reported
from
Dundee, Scotland
@Rachel_A_ @virginmedia Exact same with us! Both of us had virgin in our old flats, and never once had a problem. But since we’ve moved to this one it’s been problem after problem! Not happy at all.
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Louise Stirton 🏴
(@louisestirton) reported
from
Dundee, Scotland
@virginmedia broadband down in Dundee what's going on
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel W
(@damawa42) reported
@virginmedia As ever your SMS service is utterly useless; go through the initial bot, wait a bit for a human, get passed to your abysmal triage bot which luckily asks if I'd like to carry on waiting for a human, THEN IT IMMEDIATELY PUTS ME BACK TO THE TRIAGE BOT! Why? So stupid.
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cuth
(@cgsperryn) reported
@virginmedia customer service just hung up on me again after putting me on hold. BROADBAND STILL NOT WORKING
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Black Lives Matter!
(@JasonPaulPark) reported
@virginmedia Oh, I spoke to many of your higher ups before Christmas! The issue today is not mine, but @Gregflucker's. See the entire thread above for info. This is not a year when unreliable internet can rear it's head. His job relies on it.
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Geoff R 💙
(@65geffers) reported
@virginmedia have been waiting for customer relations messaging team for coming on 2 hrs. Need to change package today, it cannot wait.
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Sean McIlhatton
(@eSean_SZN) reported
Had to call the stream because my internet's a piece of ****. Any chance here? @virginmedia
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Brooke 🌻
(@BrookeRosemary1) reported
@virginmedia Yes they are. OK so are you not helping me then if there's no problem with the virgin remote lol? I know the problem lies with virgin
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paul
(@paulpage4) reported
@virginmedia 2nd day in a row internet is down in sm6. a month without a home phoneline last november. what are u actually goin' 2 do to put things right?
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Jim Connell
(@Jimzagooner) reported
@virginmedia @virginmedia apology is empty to me. Its just words. I can't even have email conversation with you re my complaint. I received an email tody but when i replied got reply sayng you don't check that mailbx. I will write to CEO and th ombudsman re the disgusting treatment i received
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david witts
(@davidwi60007417) reported
@sophieghoon @virginmedia Agreed - awful customer service. Nice piece in the Sunday Times.
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Amer Pervez
(@amerp_123) reported
@virginmedia Tried that still have the same issue