Virgin Media outages and service status in Monifieth, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Monifieth, including 0 direct reports.
- The most common problems reported in this area mention TV and Internet.
- TV (67%)
- Internet (33%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Monifieth, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Monifieth, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 15: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Monifieth, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee
|
TV | 8 days ago |
|
Dundee
|
TV | 8 days ago |
Community Discussion
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Virgin Media Issues Reports Near Monifieth, Scotland
Latest outage, problems and issue reports in Monifieth and nearby locations:
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Lyñsèy Bïrrëll (@lynzcherrypop) reported from Dundee, Scotland@virginmedia The problem keeps happening with the calls. Nothing you can help by here thanks anyways.
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Ross Taylor (@rosstaylor1993) reported from Dundee, ScotlandHello @virginmedia, there are some broadband issues in the Dundee area that have been unresolved since Monday and are greatly interfering with #WFM. Are there are updates or information for when this is likely to be resolved? Call centres not providing much detail sadly. Thanks
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandBeen left hanging on phone for over 15 mins by VIRGIN MEDIA AGAIN, 2nd day in a row. Nobody wants to deal with my complaint. I have no lost 2 days of my life that I will never get back because of VIRGIN MEDIA
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ben (@ben_sturrock) reported from Arbroath, Scotlandis virgin media fibre really as bad as people say it is or
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Steven Burns (@StevenB35256011) reported from Dundee, Scotland@TheBoyMcNicoll @virginmedia Just cancel your direct debit mate. They’ll no be long at getting in contact
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@SkyUK @virginmedia Were on lock down can't work. No work. No money. But yet you will not help the paying public that pay for your services. How about giving free channels. Frezze payment's. Or do something instead of not listening to the paying public coustmers
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Chris Bell (@Frakbuddy) reported from Dundee, Scotland@virginmedia I've managed to get it to reset finally, so whatever issue was niggling seems to have been resolved. Might still need a new router at this rate but will keep an eye on it. Shouldn't need this much work to keep it running (thankfully I'm somewhat tech savvy)
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@virginmedia Plus problems. I even had to get a mate to have a look the phone lines because he used to work for virgin media as enginer he told me the lines were all rusted and need replacing even then they did listen now it's speed problems amongst propertys
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Dorothy Brown 💙🇬🇧 (@Brackens1) reported from Dundee, Scotland@virginmedia No. I cannot speak to your team. It’s automated answering service only. I would like to speak to a human and book an engineer to make my £100 a month broadband package work consistently.
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Lou (@LoobooLou) reported from Monifieth, Scotland@virginmedia can you help as staff on phone not willing to help. Parents left without landline as you changed way it works but no form of communication from you re this! Customer service is pants!!
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Sandrine B. (@SandrineBaggins) reported from Dundee, Scotland@virginmedia I don't have any roaming concern!!!!! I want to call you while in France to cancel my virgin media account to respect the 30 days notice!
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@virginmedia Web chat where you have to wait. And they never come back. Sorry did that like many many others never got anything sorted. I how have spoken to the ombudsman to try to sort this I have done the email. Spoken. And sent letter. As the ombudsman said. Still waiting to here from you.
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandVIRGIN MEDIA, promised £40 off next bill, but this has not been applied. Trying to contact them- NO RESPONSE. Also over last week VERY VERY poor internet service
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derek stewart🏴 (@delmonifieth) reported from Monifieth, Scotland@virginmedia Waiting in all day for delivery, text at 4pm sorry will be delivered tomorrow. 2 days of my life totally wasted, very poor communication from a MEDIA company!!!
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandVery poor service from Virgin Media, WiFi only working50% over 2 months. Offered small amount as goodwill gesture, they explained that all other service were working & that seemed ok. AVIOD!
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Scotch Living (@LivingScotch) reported from Dundee, ScotlandHello @virginmedia , I hope that you are well. I have your V6 TiVo Box; I recently deleted some shows by mistake, however the “recently deleted” folder is missing/gone/not there anymore. Was there a software update to remove it? Can I get my shows back? HELP!
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marcella (@0_marcella) reported from Dundee, Scotland@virginmedia currently looking into other providers as i plan to cancel my virgin since yous have nothing to offer me and not to mention im paying for 100mb internet but just ran a speed test which states i only receive 16.57mb so im getting ripped off big time #rantover
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Susan MacDonald 💖 (@SusanM1984) reported from Dundee, Scotland@RangersCulture No sound issues appear to be virgin media only.
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandVirgin media hopeless T V not working, can’t get through on phone. Very Very poor! Need to get sorted now
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Kirsty Thomson FRSA (@Kirsty1Thomson) reported from Dundee, Scotland@virginmedia @VirginMediaNews yet more terrible customer service from Virgin media disconnected Internet services 10 days early before I moved house when everyone is homeworking offered me £18 compensation!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sharon Hall (@sharonmariahall) reported@virginmedia @El_Lloydie Dont bother. You wont get any satisfaction. I sent a webform complaint in 27 march and an email to the CEO last weekend. Still waiting for a response
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⬣ fyfe79 ☘️ (@fyfe79) reported@VirginMediaNews Ireland's Minister for Justice: "Irish people are stupid". You're a disgrace O'Callaghan. The only people being manipulated are those who only get their news from RTE, Virgin Media etc.
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Phil (@philbreadin) reported@virginmedia how come my bill has jumped from £55 to £72 mid contract? I understand it's April and a small price increase is expected but £17 is taking the mick. With the issues I've had lately @sky is looking more tempting.
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Hank (@Hank83416250473) reported@TrapitJon @virginmedia Shocking mste, been down since Friday, got a fix time and date of tomorrow at 4pm
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Addy (@iadnan9) reported@virginmedia @HawtinStewart Reported an issue 2 months ago and only just received a response. The advice given was unhelpful, careless, and frankly unprofessional. The issue is still ongoing with Now being told it could take another 28 days for a follow-up. Completely unacceptable and a waste of time.
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Jamboross98 🇱🇻🏴 (@rrm53p1970) reported from Bishopbriggs, Scotland@virginmedia you have the worst streaming service EVER. Thinking of quitting you, because it's 💩
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concerned person (@nkgms) reportedIs there a problem with Virgin Media tv in the Bushey, Hertford area?
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Claire Mawdesley (@ClaireMawdesley) reported@virginmedia just had a shocking experience trying to query my package involving a house move. Do you not have any staff you can discuss things with anymore? Or is it all AI as the answers I got made no sense. So I've asked to cancel.
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dragons are cool (@motherpeacher) reported@virginmedia why is ur customer service so bad, I've been on the line for an hour and nobody bothers to answer, typical really, u take our money and provide terrible service!!!
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Alloqui Strix (@AlloquiStrix) reported@virginmedia First thing this morning you said the outage in my area (22) would continue for another week,then another message saying it would be fixed today, and now a message saying it'll be a week again. Is there a playbook you guys are using to wind up its customers?