Virgin Media Outage Report in Monifieth, Angus, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Monifieth, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Monifieth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Monifieth, Angus, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee |
Internet | |
| Dundee |
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| Dundee |
Internet | |
| Dundee |
Phone | |
| Dundee |
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| Dundee |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Monifieth, Scotland
Latest outage, problems and issue reports in Monifieth and nearby locations:
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia @andycruise1979 You kidding virgin media. Texted no answer. Phoned and phone put down. Emailed no answer. For weeks and weeks weeks and weeks and still no answer. and I bet Andy did the same as me.
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia Done that nothing solved. Tryed that nothing solved. So there must be a number that I can call where you don't hang up on.
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia do ever answer any of the virgin media customers vast problems. Or is it you just don't care and just take the money and shut up. How would you feel if we hung the phone up on you or stopped paying bills. What would you do then..
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Yackabean
(@Yackabean1996) reported
from
Dundee, Scotland
@virginmedia HEY YOUR ****** INTERNET DIED AT MIDNIGHT AGAIN WANNA ******* FIX IT CAUSE I’M TIRED OF THIS ****
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
VIRGIN MEDIA, promised £40 off next bill, but this has not been applied. Trying to contact them- NO RESPONSE. Also over last week VERY VERY poor internet service!!!
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
VIRGIN MEDIA, promised £40 off next bill, but this has not been applied. Trying to contact them- NO RESPONSE. Also over last week VERY VERY poor internet service
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Steve Lonie
(@stevelonie) reported
from
Dundee, Scotland
@DanLeePadgett @CISASUK @virginmedia The most laughable thing was I asked them to ping my box to see if they could see me on the network. Two calls and twice I was told that the connection was fine. Thought it might have been a MAC address problem. After a week, they eventually sent an engineer out..
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia when virgin media say there here to help and listen. Lol really dont listen to them is all lies. Amaxing how I lost my job because of the virus. And they would wait a few months to sort it. Switched off thanks for nothing honestly disgusting company.
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia I love how you treat us costmers. Though and still want paid🤔🤔🤔🤔. So tell me what avenues can I take for the mess you put me. Was after willing to pay once all this passed but no you switched me off. Won't put me back on till I pay 2 months back. Ps my kids even hate VM.
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
VIRGIN MEDIA, promised £40 off next bill, but this has not been applied. Trying to contact them- NO RESPONSE. Also over last week VERY VERY poor internet service!!
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia Did I phoned them 4 or 5 times no joy not fixed. Costmer service complaints was a utter joke. Now I have to 28 days and 3 weeks or to sort it all out. But according to the ombudsman that deals with media I should not wait that long for your problem to be sorted
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@libertyglobal can you please sort you virgin media out here in the UK. How many times can a company hang there phones up to paying costmers when we're trying to get things sorted out.
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia I would rather call them myself. All I'm asking for is a phone number to call them which does exist so I could call them direct so they can listen to me and sort the problem out.
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Yackabean
(@Yackabean1996) reported
from
Dundee, Scotland
@virginmedia It went down again tonight, at midnight... again. Stop this from happening for christ sake
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Yackabean
(@Yackabean1996) reported
from
Dundee, Scotland
@virginmedia Hey, remember me? I’m sure you do BECAUSE THE INTERNETS ******* DOWN AT MIDNIGHT AGAIN DO SOMETHING YOU USELESS WANKERS
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Andy Pangbourne 🐝💛🖤🧡🏴
(@andypan88) reported
from
Dundee, Scotland
@virginmedia congratulations on your shocking customer service and making a blind 86 year old woman feel like a child and nearly in tears over the phone 👏👏👏
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Yackabean
(@Yackabean1996) reported
from
Dundee, Scotland
Internets dead at 00:30 This is beyond pathetic now @virginmedia I shouldn’t be able to predict my internet going down at midnight this accurately
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@libertyglobal @vmbusiness Ha ha that's a joke 6 weeks of calling and virgin media only for them to hang up everytime and that is the same with there text still waiting. Why not check out virgin media twitter page and Facebook page and see how many very angry costmers are venting there disappointment.
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia Web chat where you have to wait. And they never come back. Sorry did that like many many others never got anything sorted. I how have spoken to the ombudsman to try to sort this I have done the email. Spoken. And sent letter. As the ombudsman said. Still waiting to here from you.
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Steve Lonie
(@stevelonie) reported
from
Dundee, Scotland
@DanLeePadgett @CISASUK @virginmedia The Indian call centre don't deviate from the script giving a poor overall customer service wasting a lot of people's time. If it wasn't for good speed I'd have dumped them years ago.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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FIT BY NATURE
(@FitbyNature2) reported
@virginmedia A 30 day notice period for a service that has not been fully installed or connected & has not been switched on 🤔 your customer service at VM just gets better, it’s an absolute disgrace, no accountability or anyone that cares, all in writing next stop ombudsman
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Adam B 💙
(@Xarrion) reported
@virginmedia I was wondering why they would keep the landline active on the account given it won't work without the fibre broadband. Apparently the complaints team take 3-5 working days to get back to you so I'm not holding my breath for a speedy resolution.
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Wiseman
(@wiseman127) reported
@virginmedia I'movng home have to wait 30 days for installation. That's not acceptable when I know that new customer installations or faults are seen by a technician within days! Please prioritise my move installation it's not right. Home moving can happen within 2 weeks.
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Adam B 💙
(@Xarrion) reported
@virginmedia No. I've spent the entire day in support chats, and the best they could do was to raise a complaint on my behalf. Apparently because there's an open work order to port my phone to my new provider on my agreed cut-over date, it makes it impossible to raise one to reconnect me.
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WendyWeeble
(@weeble_wendy) reported
@virginmedia Or virgin media are taking advantage of those who may be vulnerable and don’t realise to call or change suppliers. £89 is hardly a discounted rate. She’ll be calling to cancel.
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Vicky Mew
(@VMew78) reported
@virginmedia I’ve been a customer with Virgin since 2004! The best price was £59 OR for broadband ALONE £50. How can this be your best price when new customers can get broadband AND phone for £25 for 18months. I really need some help. I can’t afford this hike 😭
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Alison Russell (Ally)
(@mrsruss2018) reported
@virginmedia this is really getting silly now, pod doesn’t look like it works, huh doesn’t seem to be doing anything and we are paying for services we just can’t use!! Please help @tonyru6139
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Dan
(@Dan100992) reported
@virginmedia No issues in my area according to virginmedia
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Andrew Incoming
(@RMSounds) reported
@virginmedia It's not a misunderstanding at all it's total incompetence of the teams running support their lack of tools to actually contact the IT department when a ticket is not dealt with.
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🇬🇧🏴✝️ JohnE
(@JannerJE) reported
@virginmedia So existing customers don’t warrant the same treatment as new customers? Is that what you are saying? Do you think that is good customer service @virginmedia ?