Virgin Media Outage Report in Monifieth, Angus, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Monifieth, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Monifieth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 08: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (7%)
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Phone (3%)
Live Outage Map Near Monifieth, Angus, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
City | Problem Type | Report Time |
---|---|---|
Dundee | TV | |
Dundee | ||
Dundee | TV | |
Dundee | Internet | |
Dundee | Total Blackout | |
Dundee |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Monifieth, Scotland
Latest outage, problems and issue reports in Monifieth and nearby locations:
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia @andycruise1979 You kidding virgin media. Texted no answer. Phoned and phone put down. Emailed no answer. For weeks and weeks weeks and weeks and still no answer. and I bet Andy did the same as me.
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@SkyUK @virginmedia Were on lock down can't work. No work. No money. But yet you will not help the paying public that pay for your services. How about giving free channels. Frezze payment's. Or do something instead of not listening to the paying public coustmers
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Yackabean
(@Yackabean1996) reported
from
Dundee, Scotland
@virginmedia HEY YOUR ****** INTERNET DIED AT MIDNIGHT AGAIN WANNA ******* FIX IT CAUSE I’M TIRED OF THIS ****
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karen mcewan
(@McewanKaren) reported
from
Dundee, Scotland
@Helen_Wood86 @virginmedia Just a slow as ever nothing from them so far 🤔
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@LibertyGlobal @virginmedia. A big thanks for doing absolutely nothing to help us the paying consumers at this time. Is there any point you having a twitter page or Facebook page because your not listening to consumers at all especially at this time.
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Andy Pangbourne 🐝💛🖤🧡🏴
(@andypan88) reported
from
Dundee, Scotland
@virginmedia congratulations on your shocking customer service and making a blind 86 year old woman feel like a child and nearly in tears over the phone 👏👏👏
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Steven Whyte
(@whytey79) reported
from
Dundee, Scotland
@virginmedia make your life easier and make it possible to cancel services online. Waited in queue since 1030am. You'll be happy to take my cash though when direct debit comes out.
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Steve Lonie
(@stevelonie) reported
from
Dundee, Scotland
@DanLeePadgett @CISASUK @virginmedia The most laughable thing was I asked them to ping my box to see if they could see me on the network. Two calls and twice I was told that the connection was fine. Thought it might have been a MAC address problem. After a week, they eventually sent an engineer out..
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@SkyUK @virginmedia With this virus going around and thousand going into self isolating Schools closing. Company's and business closing. Is there any deals you're doing. Is there anything your doing to help with things such a free channels.
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Yackabean
(@Yackabean1996) reported
from
Dundee, Scotland
@virginmedia Hey, remember me? I’m sure you do BECAUSE THE INTERNETS ******* DOWN AT MIDNIGHT AGAIN DO SOMETHING YOU USELESS WANKERS
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
VIRGIN MEDIA, promised £40 off next bill, but this has not been applied. Trying to contact them- NO RESPONSE. Also over last week VERY VERY poor internet service!!!
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia do ever answer any of the virgin media customers vast problems. Or is it you just don't care and just take the money and shut up. How would you feel if we hung the phone up on you or stopped paying bills. What would you do then..
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia I love how you treat us costmers. Though and still want paid🤔🤔🤔🤔. So tell me what avenues can I take for the mess you put me. Was after willing to pay once all this passed but no you switched me off. Won't put me back on till I pay 2 months back. Ps my kids even hate VM.
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@libertyglobal @vmbusiness Ha ha that's a joke 6 weeks of calling and virgin media only for them to hang up everytime and that is the same with there text still waiting. Why not check out virgin media twitter page and Facebook page and see how many very angry costmers are venting there disappointment.
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia how about helping out with all the self insolate people children off business shutting people stuck at home. Etc etc. Such things a added channels with no extra charge. To help the families out.
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
VIRGIN MEDIA, promised £40 off next bill, but this has not been applied. Trying to contact them- NO RESPONSE. Also over last week VERY VERY poor internet service
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia when virgin media say there here to help and listen. Lol really dont listen to them is all lies. Amaxing how I lost my job because of the virus. And they would wait a few months to sort it. Switched off thanks for nothing honestly disgusting company.
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
VIRGIN MEDIA, promised £40 off next bill, but this has not been applied. Trying to contact them- NO RESPONSE. Also over last week VERY VERY poor internet service!!
-
Steve Lonie
(@stevelonie) reported
from
Dundee, Scotland
@DanLeePadgett @CISASUK @virginmedia The Indian call centre don't deviate from the script giving a poor overall customer service wasting a lot of people's time. If it wasn't for good speed I'd have dumped them years ago.
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia Web chat where you have to wait. And they never come back. Sorry did that like many many others never got anything sorted. I how have spoken to the ombudsman to try to sort this I have done the email. Spoken. And sent letter. As the ombudsman said. Still waiting to here from you.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia please stop phoning my house daily in middle of working day to tell me you’re upgrading my WiFi signal. Every time you upgrade my signal, it breaks it. I’m already on a self purchased WiFi booster and it’s currently adequate. Please leave me and my signal alone!
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D M
(@Deb1961Deb) reported
@virginmedia Standard fault checker on phone...reset your hub..that DONT help me to have it off for 10 minutes to keep doing restarts.
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Lee
(@Leewarne11) reported
@virginmedia They mentioned an issue with TB services but no known issues for Broadband, I have requested a new router on 3 occasions and I keep getting told it’s not the router, it’s this it’s that, but when they fix this and fix that the problem still persists
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Kyo
(@realKyop) reported
@virginmedia Is not about the hub read. The entire building’s virgin media connection is weak. If you can check how often SW7 area is getting affected and how many times technicians have sent to this area the team will acknowledge what the problem is.
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Andrew Jackson
(@Andrewtus) reported
@virginmedia Okay, I’ve just got off the phone with your supposed customer service team, and they have refused to help me on that number because I accepted a deal on ‘live chat’. He said he cannot help me. This is really appalling. You offered me M200, I have screen recordings so please fix
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Iqbal Bedi
(@IqbalSBedi) reported
@virginmedia Yep - nothing reported as an issue.
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Chris
(@WalkWithEliCris) reported
@virginmedia To actually follow through with the complaint would be a good start instead of telling me you’ll call me back. Then close the complaint without do so. . .
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howard parsons
(@phblade) reported
@virginmedia Disappointing after care yet again! Just cancelled my contract with you guys had to pay an early termination fee even though your technical team were less an effective over the last few weeks. Couldn’t even provide me with another hub to help! Never again! #Rubbish
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Abhishek Mehra
(@Abhishe98137407) reported
@virginmedia Please stop giving us the directions to follow, instead you should be calling us to resolve the issue.
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Emily-jaye collins.
(@EmzeeJaye) reported
@virginmedia I'll have to wait for a call then. I mean you don't understand it's frustrating when it's not happened to you and you have no idea what's happened. I understand I'm coming across rude and abrasive but treat others how you want to be treated.