Virgin Media Outage Report in Dundee, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dundee come from postal codes DD3 and DD2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dundee, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dundee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 18: Problems at Virgin Media
Virgin Media is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Dundee, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee |
TV | |
| Dundee |
Total Blackout | |
| Dundee |
Internet | |
| Dundee |
Internet | |
| Dundee |
Wi-fi | |
| Dundee |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dundee, Scotland
Latest outage, problems and issue reports in Dundee and nearby locations:
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PK
(@tartan_troosers) reported
from
Dundee, Scotland
@virginmedia is there anyway I can speak to someone in the uk about my hub fault. I’ve wasted hours speaking to people reading from scripts about problems instead of sorting the problem. Your customer service dept is horrendous.
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DJ Billy Morris
(@billypleased) reported
from
Dundee, Scotland
@virginmedia My internet seems to be intermittent most days? I often get the message on my devices "your internet is unstable."
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🏴 Scotch Living 🏴
(@Scotch_Living) reported
from
Dundee, Scotland
@virginmedia I use your services & work from home, for work. To earn money. To pay bills. It’s kinda important. Your services, inc broadband are down in my area! Checked my cpe - not that! Can you fix please?
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Chris Bell
(@Frakbuddy) reported
from
Dundee, Scotland
@virginmedia The connect app is suddenly working again so it seems like a connected issue.
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Chris Bell
(@Frakbuddy) reported
from
Dundee, Scotland
@virginmedia I've managed to get it to reset finally, so whatever issue was niggling seems to have been resolved. Might still need a new router at this rate but will keep an eye on it. Shouldn't need this much work to keep it running (thankfully I'm somewhat tech savvy)
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Chris Bell
(@Frakbuddy) reported
from
Dundee, Scotland
@virginmedia It might be that issue that's interfering with my hub there. I'll try it all again when I get home later today.
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Chris Bell
(@Frakbuddy) reported
from
Dundee, Scotland
Spent hours yet again trying to make the Virgin Media hub 3 work but now I just want to smash it and it's actually feeding into my depression/anxiety. Seems like every six months it's an issue. I love the speed but I might just say **** it soon and change service.
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Chris Bell
(@Frakbuddy) reported
from
Dundee, Scotland
@virginmedia @scottishgas Bad enough I pay £70 a month pretty much for just the solid internet.
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Chris Bell
(@Frakbuddy) reported
from
Dundee, Scotland
@virginmedia All other devices etc seem to be connecting so I will contact HIVE or @scottishgas tomorrow to see if they can help, but given your own systems cant reach the router I believe that's the issue.....again.
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Chris Bell
(@Frakbuddy) reported
from
Dundee, Scotland
@virginmedia This is the second or third time since getting this hub I've had to do factory resets. The previous had no issues at all until it eventually failed after 5/6 years.
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Emma Smith
(@smithmum72) reported
from
Dundee, Scotland
@virginmedia Yes I did and yes we had to wait 4 days to get service back, due to "something" the Monday engineer did while tidying the cables. Absolute shambles of a service.
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Lou
(@LoobooLou) reported
from
Monifieth, Scotland
@virginmedia can you help as staff on phone not willing to help. Parents left without landline as you changed way it works but no form of communication from you re this! Customer service is pants!!
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Emma Smith
(@smithmum72) reported
from
Dundee, Scotland
@virginmedia Worst service ever. Had an engineer here today to make good the mess the installation engineer made, allnhebjad to do was tidy up cables and yet he's left us with no TV, broadband or phone and there's no engineers available until Friday. THE WORST
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Emma Smith
(@smithmum72) reported
from
Dundee, Scotland
@virginmedia Worst service ever. Engineer turns up today at 12 to sort a mess of cables left by the installing engineer, leaves us with NO broadband, phone or tv and now can't get an engineer until Friday. Appalling.
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John Glassey
(@john_glassey) reported
from
Dundee, Scotland
@virginmedia Virgin Media broadband down for me intermittently yesterday, and now down for the past two hours in Dundee
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Emma Smith
(@smithmum72) reported
from
Dundee, Scotland
@virginmedia installed on Friday at 6pm, not working since 6pm on Saturday. What a marvellous start 😖
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Louise Stirton💚🤍💜
(@louisestirton) reported
from
Dundee, Scotland
@virginmedia What's going on with your service in Dundee my broadband has been down all night and into this morning 😡
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Kirsty Morris
(@kirstycalligan) reported
from
Dundee, Scotland
@virginmedia hi, I've just joined as a new customer but have some queries, can someone please help?
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Stewart Ramsay
(@Stew1973) reported
from
Carnoustie, Scotland
@virginmedia Probably doesn't matter now that it's 9pm... just frustrating that there is a wait when nothing is going to change. That'll probably be 2 weeks in total for full service. 2 x pods available on day of instal and there would have been no issue.
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Stewart Ramsay
(@Stew1973) reported
from
Carnoustie, Scotland
@virginmedia Tuesday morning. Immediately got WiFi upstairs. Improved overnight. No change in stability or speed in ground floor at furthest point from router... room we also need a service. Waited 24 hours as box says, no difference. 2nd pod will sort it but can't order it until tomorrow ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Naziya anwar
(@naziya08) reported
@virginmedia when will our Internet in Birmingham be back. No Internet all day and I work from home. Terrible service. Time to leave!!!!
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Mac 🍀
(@WillTriMac) reported
@virginmedia @primevideouk Your online streaming service is a disgrace. Constantly loading, riddled with ads and no transition to the actual stream I want to watch. Get your **** together or pack it in 👍
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gazz jones
(@gazzjones162388) reported
@virginmedia And yet again reading from a script, my issues are not to do with problem in my area,what's next am I looking for hot singles in my area?
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Paul Sylvester
(@p17syl) reported
@virginmedia Your service is a disgrace
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Mike Beckham
(@mikebeckham) reported
@virginmedia please reach out, I’ve been trying to move house with you but I’m not getting any calls or contact back despite having spoken to customer service on phone and live chat multiple times! Nobody seems to know what they’re doing.
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Indy Bansel
(@IndyBansel) reported
@virginmedia My broadband has been down since 3pm and I need it for work. I live in LS17 8NS. Can somebody please provide an update?
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Matthew
(@MatthewFenman) reported
@virginmedia Internet having constant issues in Cambridgeshire area. Intermittent buffering and dropouts. Is there an ongoing issue?
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Octopus Intelligence
(@Octopusintell) reported
Whats the point of your customer service team @virginmedia? Charges for a box never received. 3 times going through your insufferable Chat Bot to “talk to” a real person. Assured that no charges will be taken. Yep charged today. Incompetence or lied to get rid?
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David Harrison
(@ansumDave) reported
@virginmedia There is no fix time I need to know yo next deadlines already 5 hours past. Is it going to ve fixed this evening Lack of available info is woeful Simple update is all that's needed
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Nightsky Ceilings
(@cadeharry) reported
@virginmobileuk @virginmedia How the heck do I speak to someone about an old mobile which I'm still paying for but you swapped to O2. Keep getting the runaround. Perhaps I cancel the DD at the bank then you will contact me.