Virgin Media Outage Report in Dundee, Scotland
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The latest reports from users having issues in Dundee come from postal codes DD3, DD4 and DD5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dundee, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dundee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Dundee, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee and Cupar.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee |
Internet | |
| Cupar |
Internet | |
| Cupar |
Internet | |
| Dundee |
TV | |
| Dundee |
||
| Dundee |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dundee, Scotland
Latest outage, problems and issue reports in Dundee and nearby locations:
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Stewart Ramsay
(@Stew1973) reported
from
Carnoustie, Scotland
@virginmedia Probably doesn't matter now that it's 9pm... just frustrating that there is a wait when nothing is going to change. That'll probably be 2 weeks in total for full service. 2 x pods available on day of instal and there would have been no issue.
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John Glassey
(@john_glassey) reported
from
Dundee, Scotland
@virginmedia Virgin Media broadband down for me intermittently yesterday, and now down for the past two hours in Dundee
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Lyñsèy Bïrrëll
(@lynzcherrypop) reported
from
Dundee, Scotland
Wtf @virginmedia I call three times to be put on hold with music then after 10 mins later get hanged up on... JOKE
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Lyñsèy Bïrrëll
(@lynzcherrypop) reported
from
Dundee, Scotland
@virginmedia The problem keeps happening with the calls. Nothing you can help by here thanks anyways.
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Lou
(@LoobooLou) reported
from
Monifieth, Scotland
@virginmedia can you help as staff on phone not willing to help. Parents left without landline as you changed way it works but no form of communication from you re this! Customer service is pants!!
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Louise Stirton💚🤍💜
(@louisestirton) reported
from
Dundee, Scotland
@virginmedia What's going on with your service in Dundee my broadband has been down all night and into this morning 😡
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Ross Taylor
(@rosstaylor1993) reported
from
Dundee, Scotland
Hello @virginmedia, there are some broadband issues in the Dundee area that have been unresolved since Monday and are greatly interfering with #WFM. Are there are updates or information for when this is likely to be resolved? Call centres not providing much detail sadly. Thanks
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STEVEN
(@toomuchbrandy) reported
from
Dundee, Scotland
@virginmedia has to be the worst service. Another night without internet. Had nothing but bother since i upgraded services. Be phoning up tomorrow tomorrow to cance and go elsewhere
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makeupbyemma81
(@emmaweb2006) reported
from
Dundee, Scotland
@virginmedia live Fintry dundee is A problem with the service because there’s a problem with me
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Dorothy Brown 💙🇬🇧
(@Brackens1) reported
from
Dundee, Scotland
@CabInStelling We’ve found @virginmedia is just as bad. If you complain on Twitter they just send you back to their automated system. There are no humans working for @virginmedia you can actually talk to. We’ve had intermittent service for a year now & at £100 a month it’s throwing money away.
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Emma Smith
(@smithmum72) reported
from
Dundee, Scotland
@virginmedia Worst service ever. Engineer turns up today at 12 to sort a mess of cables left by the installing engineer, leaves us with NO broadband, phone or tv and now can't get an engineer until Friday. Appalling.
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Stewart Ramsay
(@Stew1973) reported
from
Carnoustie, Scotland
@virginmedia Tuesday morning. Immediately got WiFi upstairs. Improved overnight. No change in stability or speed in ground floor at furthest point from router... room we also need a service. Waited 24 hours as box says, no difference. 2nd pod will sort it but can't order it until tomorrow ?
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Lyñsèy Bïrrëll
(@lynzcherrypop) reported
from
Dundee, Scotland
@virginmedia Yeah that's no problem at all
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STEVEN
(@toomuchbrandy) reported
from
Dundee, Scotland
In the middle of watching something on netflix and internet goes down again. Every week this is happening @virginmedia
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Dorothy Brown 💙🇬🇧
(@Brackens1) reported
from
Dundee, Scotland
@virginmedia No. I cannot speak to your team. It’s automated answering service only. I would like to speak to a human and book an engineer to make my £100 a month broadband package work consistently.
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Emma Smith
(@smithmum72) reported
from
Dundee, Scotland
@virginmedia Worst service ever. Had an engineer here today to make good the mess the installation engineer made, allnhebjad to do was tidy up cables and yet he's left us with no TV, broadband or phone and there's no engineers available until Friday. THE WORST
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Emma Smith
(@smithmum72) reported
from
Dundee, Scotland
@virginmedia installed on Friday at 6pm, not working since 6pm on Saturday. What a marvellous start 😖
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Dorothy Brown
(@Brackens1) reported
from
Dundee, Scotland
@Golfmagic3Golf It really couldn’t get any worse. We have @virginmedia package with poor, unreliable, intermittent broadband connection. Anything would be an improvement.
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Kirsty Morris
(@kirstycalligan) reported
from
Dundee, Scotland
@virginmedia hi, I've just joined as a new customer but have some queries, can someone please help?
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Stewart Ramsay
(@Stew1973) reported
from
Carnoustie, Scotland
@virginmedia 7 days with unstable wifi in the house. Pod has improved upstairs but have to wait 48 hours before a 2nd ordered to resolve issue. By time it arrives we'll be 2 weeks in and might finally be up and running. You don't advertise that.Worse going on in world but jeezo
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robin Glazier
(@bakerboy666) reported
@virginmedia Yeah I have checked everywhere no emails.the lady I spoke to told me i should have a cancellation email with in 48hrs and should get a prepaid box to send all the equipment back when my service stops on the 2nd January.
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Evelyn Ring Lord
(@EvelynRingLord) reported
@virginmedia That's no 😣 help. Have been told by phone that Virgin will arrange collection. We will get a message from them. We have to have item ready when courier calls or there will be a charge for another arrangement. That call was made over a week ago and have heard nothing since.
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Marie Clare Pearse
(@MCPearse81) reported
@virginmedia I have family members experiencing the same issue and they have different hubs. I can only assume it’s a connectivity issue or similar
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@bearchefs
(@bearchefs) reported
@virginmedia Im sorry but I don’t have time to bounce things off people and have fun. I just need this escalated to resolution. The sales colleague I spoke to last night should have maybe not directed me to this catatstrophic block. Knowing my iPhone was essentially inoperable
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Daniel Cheng
(@danielchengg1) reported
@virginmedia Still no fix on upload speed. Done reboot and no change (Still struggling to get over 5mbps). Can't do kit test on myvirginmedia account as it's not available. Reported Sunday they said fix would be by this morning.
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ShaqDat
(@shaq_dat) reported
@virginmedia The last thing that happened was a missed appointment on 13/11. When I complained customer service sent an engineer who came on 18/11 and said the cable pull was straightforward and should happen in a few days. Since then told on hold for a permit, but no-one can say for what.
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@bearchefs
(@bearchefs) reported
@virginmedia It won’t let me log into either the web or my o2 app with my personal email and saved password. I have zero idea and don’t think I’ve used the o2 username in the past 3 years but it wants to send a password reminder to the o2 email which I have never used. Customer service..../2
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Richard Long
(@RichJLong) reported
Hi @virginmedia can’t access new emails. Asking for password which is correct for account but says to try back in couple of hours? Known problem?
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Masq🛹ENVtuber
(@MasqYGO) reported
yeah, stream cancelled today. dropped like 70% frames consistently and now OBS is unstable. see ya tomorrow. sorry for virgin media being the greatest ******* as usual.
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Arline Hursey
(@hursey_arline) reported
@virginmedia what is happening? All services are down AGAIN. Welwyn garden city