Virgin Media

Virgin Media Outage Report in Dundee, Scotland

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The latest reports from users having issues in Dundee come from postal codes DD3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dundee, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dundee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dundee, Scotland 11/15/2024 23:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dundee, Scotland

The most recent Virgin Media outage reports came from the following cities: Dundee.

Loading map, please wait...
City Problem Type Report Time
United KingdomDundee Internet
United KingdomDundee TV
United KingdomDundee Internet
United KingdomDundee Wi-fi
United KingdomDundee TV
United KingdomDundee TV

Community Discussion

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Virgin Media Issues Reports Near Dundee, Scotland

Latest outage, problems and issue reports in Dundee and nearby locations:

  • StevenB35256011 Steven Burns (@StevenB35256011) reported from Dundee, Scotland

    @TheBoyMcNicoll @virginmedia Just cancel your direct debit mate. They’ll no be long at getting in contact

  • LivingScotch Scotch Living (@LivingScotch) reported from Dundee, Scotland

    Hello @virginmedia , I hope that you are well. I have your V6 TiVo Box; I recently deleted some shows by mistake, however the “recently deleted” folder is missing/gone/not there anymore. Was there a software update to remove it? Can I get my shows back? HELP!

  • Yackabean1996 Yackabean (@Yackabean1996) reported from Dundee, Scotland

    @virginmedia Hey, remember me? I’m sure you do BECAUSE THE INTERNETS ******* DOWN AT MIDNIGHT AGAIN DO SOMETHING YOU USELESS WANKERS

  • KJD140209 Kirsten Doig 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@KJD140209) reported from Dundee, Scotland

    @virginmedia I ordered a wifi booster on 18th August, it never arrived. I have sent several requests for help since to your "help"/complaints page. I am a keyworker trying to work from home. I am hard of hearing which is why I'm not phoning. Please help me.

  • zarabarclay Ζara Barclay (@zarabarclay) reported from Dundee, Scotland

    @virginmedia is there a problem in Dundee with broadband? Wifi keeps going off and on every 15 mins, checked box etc all fine. This is the second time to have happened in 2 weeks!

  • Yackabean1996 Yackabean (@Yackabean1996) reported from Dundee, Scotland

    @virginmedia HEY YOUR ****** INTERNET DIED AT MIDNIGHT AGAIN WANNA ******* FIX IT CAUSE I’M TIRED OF THIS ****

  • Yackabean1996 Yackabean (@Yackabean1996) reported from Dundee, Scotland

    Internets dead at 00:30 This is beyond pathetic now @virginmedia I shouldn’t be able to predict my internet going down at midnight this accurately

  • Popehoist Sabator (@Popehoist) reported from Dundee, Scotland

    @_Glintofsilver @Ljonik @virginmedia I can personally reccomend Vodafone, cheap fast and it never goes down in the 2 years I've had it

  • Nells69 Neil Malcolm (@Nells69) reported from Dundee, Scotland

    @virginmedia Is there problems with Broadband in DD1 area.? No Internet.!

  • badassscotsman Jim Auld (@badassscotsman) reported from Dundee, Scotland

    @virginmedia Did I phoned them 4 or 5 times no joy not fixed. Costmer service complaints was a utter joke. Now I have to 28 days and 3 weeks or to sort it all out. But according to the ombudsman that deals with media I should not wait that long for your problem to be sorted

  • badassscotsman Jim Auld (@badassscotsman) reported from Dundee, Scotland

    @virginmedia Web chat where you have to wait. And they never come back. Sorry did that like many many others never got anything sorted. I how have spoken to the ombudsman to try to sort this I have done the email. Spoken. And sent letter. As the ombudsman said. Still waiting to here from you.

  • dougaitken Doug (@dougaitken) reported from Dundee, Scotland

    @virginmedia Is there any way I can request someone take a closer look at my line? I’ve had connectivity issues all week, and today it was constant. Reset and rebooted router and it’s still happening but of course your “nifty tool” for service status says all good.

  • Yackabean1996 Yackabean (@Yackabean1996) reported from Dundee, Scotland

    @virginmedia It went down again tonight, at midnight... again. Stop this from happening for christ sake

  • stevelonie Steve Lonie (@stevelonie) reported from Dundee, Scotland

    @DanLeePadgett @CISASUK @virginmedia The Indian call centre don't deviate from the script giving a poor overall customer service wasting a lot of people's time. If it wasn't for good speed I'd have dumped them years ago.

  • badassscotsman Jim Auld (@badassscotsman) reported from Dundee, Scotland

    @virginmedia So it's liberty Global and the Ombudsman it is then. You can't have costmers chasing you guys to sort a problem. Or having your Chat site go down. Or phones put down on them. What would happen if every Virgin media costmer refused to pay until thing to be sorted.

  • andypan88 Andy Pangbourne 🐝💛🖤🧡🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@andypan88) reported from Dundee, Scotland

    @virginmedia congratulations on your shocking customer service and making a blind 86 year old woman feel like a child and nearly in tears over the phone 👏👏👏

  • badassscotsman Jim Auld (@badassscotsman) reported from Dundee, Scotland

    @virginmedia Done that nothing solved. Tryed that nothing solved. So there must be a number that I can call where you don't hang up on.

  • badassscotsman Jim Auld (@badassscotsman) reported from Dundee, Scotland

    @libertyglobal can you please sort you virgin media out here in the UK. How many times can a company hang there phones up to paying costmers when we're trying to get things sorted out.

  • badassscotsman Jim Auld (@badassscotsman) reported from Dundee, Scotland

    @virginmedia I would rather call them myself. All I'm asking for is a phone number to call them which does exist so I could call them direct so they can listen to me and sort the problem out.

  • stevelonie Steve Lonie (@stevelonie) reported from Dundee, Scotland

    @DanLeePadgett @CISASUK @virginmedia The most laughable thing was I asked them to ping my box to see if they could see me on the network. Two calls and twice I was told that the connection was fine. Thought it might have been a MAC address problem. After a week, they eventually sent an engineer out..

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkWar65644764 Mark Ward (@MarkWar65644764) reported

    @virginmedia Still not fixed @O2 are looking so bad over this I’m looking to leave

  • CliveR39 Clive R. (@CliveR39) reported

    @virginmedia Thanks, seems @O2 issue bill as soon as sim is shipped- payment in advance for a service I can't use yet- wonder if THEY will respond to social media complaint? Thanks for YOUR reply. Yes- the agent gave me one price, contract price is higher- only £1. but matter of principle.

  • SilvioTattiscon Silvio Tattisconie 💎 not Berlusconi 🇬🇧 (@SilvioTattiscon) reported

    @_AndreaUrbanFoX @ThreeUK I've used Sky for years and had no issues, BT was terrible and Virgin Media is dire here, up and down as a where's drawers on a Saturday night. I've also got a home hub attached to my router to up the speed of my fibre connection, it ups the amount of devices can be tied to it

  • CliveR39 Clive R. (@CliveR39) reported

    @virginmedia Now @O2 are billing me for a service that hasn't started yet!? Bill just arrived by email, SIM apparently 'in the post'!!

  • Earnik Elaine (@Earnik) reported

    Who in their right mind cancels an appointment before checking to see if an issue is resolved 😡 @virginmedia feels it is alright to waste our time but wouldn’t like it if we did it to them. Seriously sort your way of working through issues out 😡😡

  • ColinGunn1960 Colin Gunn (@ColinGunn1960) reported

    @virginmedia Have also tried on my phone and asks me to sign in, but says my email address is not valid when it is.

  • SentientMatress Deuterium the Sentient Mattress (YouTuber/VTuber) (@SentientMatress) reported

    @virginmedia The problem just solved itself today, speeds are back to normal.

  • ColinGunn1960 Colin Gunn (@ColinGunn1960) reported

    @virginmedia I will try again on my phone but will not attempt to sign in

  • Barkerlicious Barkerlicious (@Barkerlicious) reported

    @virginmedia @virginmedia No reason given for cancellation. Keep saying they’re working on an outage. Technicians say I need engineer to check box.

  • broomy_23 Jack Broom (@broomy_23) reported

    @virginmedia your WiFi calling is rubbish, it consistently cuts out during calls and I have no signal at home so I rely on it. Please can you fix it, otherwise I will be terminating my contract. Not good enough in 2022