Virgin Media Outage Report in Dundee, Scotland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Dundee come from postal codes DD3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dundee, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dundee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (15%)
-
Total Blackout (11%)
-
TV (8%)
-
E-mail (6%)
-
Phone (3%)
Live Outage Map Near Dundee, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee |
TV | |
| Dundee |
Internet | |
| Dundee |
Total Blackout | |
| Dundee |
||
| Dundee |
Internet | |
| Dundee |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dundee, Scotland
Latest outage, problems and issue reports in Dundee and nearby locations:
-
Melanie Jane
(@meljanestuart1) reported
from
Monifieth, Scotland
@virginmedia ive had so many missed calls which i answer ndcant get through automated system with you called back still can't speak to someone (I forgot pasword) i suspect its cause you want money from me, but I now just want to leave due to poor systems #poorcustomerservice
-
Aliki Varvogli
(@AlikiVarvogli) reported
from
Dundee, Scotland
@virginmedia Thanks but all this service does is tell us to call you! There must be a way you can fix our phone without us having to spend a fortune trying to call you.
-
Neil Malcolm
(@Nells69) reported
from
Dundee, Scotland
@virginmedia Is there problems with Broadband in DD1 area.? No Internet.!
-
Ross Taylor
(@rosstaylor1993) reported
from
Dundee, Scotland
Hello @virginmedia, there are some broadband issues in the Dundee area that have been unresolved since Monday and are greatly interfering with #WFM. Are there are updates or information for when this is likely to be resolved? Call centres not providing much detail sadly. Thanks
-
Kirsty Thomson FRSA
(@Kirsty1Thomson) reported
from
Dundee, Scotland
@VirginMediaNews yet more terrible customer service from Virgin media disconnected Internet services 10 days before I moved house when everyone is homeworking offered me £18 compensation!
-
Kirsty Thomson FRSA
(@Kirsty1Thomson) reported
from
Dundee, Scotland
@virginmedia yet more terrible customer service from Virgin media disconnected Internet services 10 days before I moved house when everyone is homeworking offered me £18 compensation!
-
Kimberley Kilmister
(@myster02) reported
from
Dundee, Scotland
@virginmedia absolutely disgusted with your 'customer service' been trying for ages to get someone to recontact our services. If I don't take a deal im NOT interested in, keep being offered the same one, im put into a queue thats NEVER ANSWERED #competionRules #ofcom
-
Dorothy Brown 💙🇬🇧
(@Brackens1) reported
from
Dundee, Scotland
@CabInStelling We’ve found @virginmedia is just as bad. If you complain on Twitter they just send you back to their automated system. There are no humans working for @virginmedia you can actually talk to. We’ve had intermittent service for a year now & at £100 a month it’s throwing money away.
-
Kirsty Thomson FRSA
(@Kirsty1Thomson) reported
from
Dundee, Scotland
@virginmedia @VirginMediaNews yet more terrible customer service from Virgin media disconnected Internet services 10 days early before I moved house when everyone is homeworking offered me £18 compensation!
-
Pauline McLaughlin
(@Pauline25308430) reported
from
Dundee, Scotland
Every night at this time @virginmedia goes down!! Drives me insane!! Second night in a row I can’t get Neve’s meter uploaded 🙄
-
Scotch Living
(@LivingScotch) reported
from
Dundee, Scotland
Hello @virginmedia , I hope that you are well. I have your V6 TiVo Box; I recently deleted some shows by mistake, however the “recently deleted” folder is missing/gone/not there anymore. Was there a software update to remove it? Can I get my shows back? HELP!
-
Claire
(@shoe_gal) reported
from
Dundee, Scotland
Aghhh @virginmedia internet completely down, this is stressing me out as really busy at work
-
Gary Stevenson Jnr.
(@garystvnsn) reported
from
Dundee, Scotland
Absolutely pathetic customer service from @virginmedia again. Trying to resolve issues with my broadband, have been on the phone for 35 minutes and now passed in queue to speak to a FOURTH department. The last transfer put me through to the mobile phone department. Wow! 🤯
-
Kimberley Kilmister
(@myster02) reported
from
Dundee, Scotland
@virginmedia can you have someone call me to regrade my services. I am now into a 2nd week of an on line chat that only ever says we aim to get to you in 4 hours but I never get someone #crapService #terriblecustomerservice
-
Dorothy Brown 💙🇬🇧
(@Brackens1) reported
from
Dundee, Scotland
@virginmedia No. I cannot speak to your team. It’s automated answering service only. I would like to speak to a human and book an engineer to make my £100 a month broadband package work consistently.
-
Aliki Varvogli
(@AlikiVarvogli) reported
from
Dundee, Scotland
@virginmedia Thanks. It seems my only option is to phone, but with wait times of an hour that will cost a lot of money. It’s unfair that I should pay to let you know you’re not providing me a service.
-
Brandon Cameron.
(@brandoncameronx) reported
from
Dundee, Scotland
@virginmedia can’t believe your company. Called regarding a move in date, then 2 mins later I’m disconnected and you have deleted my account. On phone to customer service can’t reconnect. 2 mins later come back you can connect me for a £50 fee 1/2
-
Pauline McLaughlin
(@Pauline25308430) reported
from
Dundee, Scotland
@virginmedia It says no known issues in my area.
-
Dan
(@tweetingteach) reported
from
Carnoustie, Scotland
@virginmedia Will the castle suddenly break down halfway through your stay for no apparent reason?
-
makeupbyemma81
(@emmaweb2006) reported
from
Dundee, Scotland
@virginmedia live Fintry dundee is A problem with the service because there’s a problem with me
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Nick abbott
(@Why6SoSerious) reported
@virginmedia can you please sort out the internet issues in Melksham almost every night it drops out and me and other people in my area keep loosing connection it's not on for the price you are charging I'd expect a far more reliable service than what I'm receiving please fix it.
-
Sumitra Lahiri
(@mitlahiri) reported
@debs_storm @virginmedia @virginmedia have form with this. I know several people who’ve had the same problem. Shameful.
-
Leoniiamber
(@leoniiamber) reported
@virginmedia any chance my wifi will be back on today you just keep changing the service update and now it says tomorrow supposed to be working from home 😒
-
RABERTO
(@RABERTO55) reported
Anyone on here had any issue with virgin media randomly putting there bill up without any notice 😡😡
-
Sonal
(@Sonal_techphobe) reported
@MoneySavingExp @virginmedia won’t let me cancel despite numerous attempts on my part. I’ve been trying to cancel since March!! I’m now with another provider but can’t speak to anyone @virginmedia. They did eventually agree by email to cancel my account but that still hasn’t happened. 😡
-
Sally Mccarthy
(@SallyMc98160064) reported
@virginmedia so again your services are down after another price rise ABSOLUTELY SHOCKING months free subscription at the very least
-
laurennnnn
(@LaurenHarding25) reported
@virginmedia why is the tv and Internet still down in my area, when we've been told that they have been working on it since 8am??? This is unacceptable since we pay all that money for nothing!!
-
John C
(@jcrawf74) reported
@virginmedia I never ended, i left 2 comments and had no response. Can you please sort the issue as you promised and I'll await the callback from a manager within 48hrs as you advised. Thanks
-
Neil Bradley
(@NeilBra47495877) reported
@virginmedia why have I had to ring 6 times about £50pounds credit that was promised to me for joining? Same goes for the netflix subscription "included" in the bundle.... Issue remains unresolved despite being promised each time that's it sorted
-
Geekasaurus
(@geekasauruss) reported
@O2 hey when i try to login to the o2 priority via my virgin media account all i get is oops something is wrong ive tried app and browser. Is there a known fix for this :) many thanks