Virgin Media Outage Report in Dundee, Scotland
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The latest reports from users having issues in Dundee come from postal codes DD4 and DD2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dundee, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dundee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Dundee, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee and Cupar.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee |
Wi-fi | |
| Dundee |
Phone | |
| Dundee |
Internet | |
| Dundee |
Internet | |
| Cupar |
Internet | |
| Cupar |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dundee, Scotland
Latest outage, problems and issue reports in Dundee and nearby locations:
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Left hanging on phone for 3rd time in less than 24hrs for over, VIRGIN MEDIA - POOR POOR POOR
-
Sandrine B.
(@SandrineBaggins) reported
from
Dundee, Scotland
@virginmedia Hi, still not working and no problem is detected on the website. It seems To be a problem with the DNS server according to the message I get in my laptop.
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sandra
(@splogeegal) reported
from
Dundee, Scotland
@virginmedia wifi down in Dundee, no info on website. What a surprise!!!!
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Scott Brander
(@ScottBrander) reported
from
Dundee, Scotland
@virginmedia Your customer service is shocking, I will be changing provider as soon as possible. I had to come back to Virgin Media this year as it was the only Fibre Broadband provider in my street but I'll maybe have to forego speed for decent customer service.
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Bruce Anderson
(@BruceAn19815366) reported
from
Carnoustie, Scotland
@virginmedia cancelled my contract with yourselves a month ago after over 20 years as a customer, you don’t have the decency to acknowledge my termination of the contract after me asking your advisor to do so , customer care is appalling
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@libertyglobal. For such a big company and you own virgin media do you listen to virgin media coustmers. Are you rude as there coustmer services. Do you care about virgin media customers. Or do you just take take and not listen or care just like us virgin media customers.
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Why is the service SO POOR at VIRGIN MEDIA now, I was happy prior to this, now looking at alternatives. VERY DISAPPOINTED
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Erin
(@erinbernadette_) reported
from
Dundee, Scotland
@Rachel_A_ @virginmedia Exact same with us! Both of us had virgin in our old flats, and never once had a problem. But since we’ve moved to this one it’s been problem after problem! Not happy at all.
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
@virginmedia Think yodel, but it makes no difference- this is a terrible service, don’t care who is to blame. This is terrible service & I’m losing out!!!
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Been left hanging on phone for over 15 mins by VIRGIN MEDIA AGAIN, 2nd day in a row. Nobody wants to deal with my complaint. I have no lost 2 days of my life that I will never get back because of VIRGIN MEDIA
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Kirsty Price
(@Kirky_P) reported
from
Dundee, Scotland
@virginmedia “the other person cleared” most annoying when trying to get through to customer services. Why is this the only way to cancel accounts when you don’t let customers speak to anyone.
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graham manzie
(@gmanzie) reported
from
Dundee, Scotland
@virginmedia cant get broadband connected been flashing green for an hour and a half even though when i check my services it sats there are no problems with the broadband seevice in my area
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Louise Stirton 🏴
(@louisestirton) reported
from
Dundee, Scotland
@virginmedia broadband down in Dundee what's going on
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
@virginmedia Get YOUR TEAM to phone me with the solution to YOUR mismanagement.
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Sean
(@SeanSievewright) reported
from
Dundee, Scotland
@Libra_Comms @virginmedia "Know how you feel, it's an utter joke now with the amount of times I get letters saying the prices are going up AGAIN just to get the same old excuse which is "it's to invest in our network and services" maybe should thing of the customers for a change more like!!
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Brian Austin
(@BrianAustin21) reported
from
Dundee, Scotland
@virginmedia I have no wifi service. I haven't had any for 24 hours. I have spoken to customer service and they cannot get anyone to fix this today. I am on hold now to cancel my services
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia It's just not me with the same problems it's my neighbours as well. We have all complained and nothing done with the speed as well as the TV drop out. 2 have moved over to sky because of all the problems.
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Guillaume, French Translator
(@ecossetranslate) reported
from
Saint Andrews, Scotland
Thanks @virginmedia for the hefty cancellation fee for moving to an area where you don’t provide your services. Customer for 9 years. Never again.
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Brian Austin
(@BrianAustin21) reported
from
Dundee, Scotland
@virginmedia are a joke. Services down again. Customer services are an absolute disgrace, no help what so ever 😡
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Susan MacDonald 💖
(@SusanM1984) reported
from
Dundee, Scotland
@RangersCulture No sound issues appear to be virgin media only.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jamesboy
(@sijames54a) reported
@virginmedia I don’t want updates I want to know why is it taking 10 days to still not have fixed the issue
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Becci Wells
(@beccieee77) reported
@virginmedia Both...infact virgin Customer Service itself doesn't seem to want to assist a customer who has been with them for 15 years ...managed to get live chat when i posed as New Customer..
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C&M Property Management
(@CMPropertyMgt) reported
@virginmedia are aware of a problem in the TS1 area affecting TV and broadband. It should be resolved by 8pm tonight.
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Avon Barksdale
(@Deaninho_1) reported
@virginmedia Shocking service no pre warning either, where do I make a complaint?
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₿ΞA$⬡N ⟠ 🦄
(@nickyb1982) reported
@virginmedia It's literally just fixed itself, but there was a fault. All good being able to check if there's an issue, but that doesn't help does it? It just confirma what I already know. The question is why are there always issues?
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rhi
(@yepthatsrhi) reported
nothing like virgin media being down for the 4th day in a row, meaning you can’t do any of your degree work hahahaha
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Jamesboy
(@sijames54a) reported
@virginmedia What do you think @bt_uk should it take more than 10 days not to be able to fix a broadband issue in the CR5 area
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Jordan Bird
(@JordanBird3) reported
@virginmedia We get very poor / no connection on our devices throughout the house, regardless of if we’re in the same room as the router or not. We’ve had to pay for extra data on our phones every month as we run out of data due to not being connected to WiFi when at home. Thanks KW
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Chris Goodbourn
(@ChrisGoodbourn) reported
@virginmedia Limited 2G only. As I said, it's always been poor but now there's nothing
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Suz
(@supacd) reported
@virginmedia Missing the point AGAIN. I was told it would be Thursday not Friday. Why say one thing and do something different. No trust in anything you say. Please give details as to contact details to cancel contract immediately