Virgin Media Outage Report in Dundee, Scotland
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The latest reports from users having issues in Dundee come from postal codes DD4 and DD3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dundee, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dundee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Dundee, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee |
Internet | |
| Dundee |
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| Dundee |
Internet | |
| Dundee |
Phone | |
| Dundee |
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| Dundee |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Dundee, Scotland
Latest outage, problems and issue reports in Dundee and nearby locations:
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Andy Pangbourne 🐝💛🖤🧡🏴
(@andypan88) reported
from
Dundee, Scotland
@virginmedia congratulations on your shocking customer service and making a blind 86 year old woman feel like a child and nearly in tears over the phone 👏👏👏
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia Did I phoned them 4 or 5 times no joy not fixed. Costmer service complaints was a utter joke. Now I have to 28 days and 3 weeks or to sort it all out. But according to the ombudsman that deals with media I should not wait that long for your problem to be sorted
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Yackabean
(@Yackabean1996) reported
from
Dundee, Scotland
Internets dead at 00:30 This is beyond pathetic now @virginmedia I shouldn’t be able to predict my internet going down at midnight this accurately
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia do ever answer any of the virgin media customers vast problems. Or is it you just don't care and just take the money and shut up. How would you feel if we hung the phone up on you or stopped paying bills. What would you do then..
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Yackabean
(@Yackabean1996) reported
from
Dundee, Scotland
@virginmedia It went down again tonight, at midnight... again. Stop this from happening for christ sake
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia when virgin media say there here to help and listen. Lol really dont listen to them is all lies. Amaxing how I lost my job because of the virus. And they would wait a few months to sort it. Switched off thanks for nothing honestly disgusting company.
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
VIRGIN MEDIA, promised £40 off next bill, but this has not been applied. Trying to contact them- NO RESPONSE. Also over last week VERY VERY poor internet service!!
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Steve Lonie
(@stevelonie) reported
from
Dundee, Scotland
@DanLeePadgett @CISASUK @virginmedia The Indian call centre don't deviate from the script giving a poor overall customer service wasting a lot of people's time. If it wasn't for good speed I'd have dumped them years ago.
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia Done that nothing solved. Tryed that nothing solved. So there must be a number that I can call where you don't hang up on.
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia @andycruise1979 You kidding virgin media. Texted no answer. Phoned and phone put down. Emailed no answer. For weeks and weeks weeks and weeks and still no answer. and I bet Andy did the same as me.
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
VIRGIN MEDIA, promised £40 off next bill, but this has not been applied. Trying to contact them- NO RESPONSE. Also over last week VERY VERY poor internet service!!!
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia I would rather call them myself. All I'm asking for is a phone number to call them which does exist so I could call them direct so they can listen to me and sort the problem out.
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Yackabean
(@Yackabean1996) reported
from
Dundee, Scotland
@virginmedia Hey, remember me? I’m sure you do BECAUSE THE INTERNETS ******* DOWN AT MIDNIGHT AGAIN DO SOMETHING YOU USELESS WANKERS
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@libertyglobal @vmbusiness Ha ha that's a joke 6 weeks of calling and virgin media only for them to hang up everytime and that is the same with there text still waiting. Why not check out virgin media twitter page and Facebook page and see how many very angry costmers are venting there disappointment.
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
VIRGIN MEDIA, promised £40 off next bill, but this has not been applied. Trying to contact them- NO RESPONSE. Also over last week VERY VERY poor internet service
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia Web chat where you have to wait. And they never come back. Sorry did that like many many others never got anything sorted. I how have spoken to the ombudsman to try to sort this I have done the email. Spoken. And sent letter. As the ombudsman said. Still waiting to here from you.
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Steve Lonie
(@stevelonie) reported
from
Dundee, Scotland
@DanLeePadgett @CISASUK @virginmedia The most laughable thing was I asked them to ping my box to see if they could see me on the network. Two calls and twice I was told that the connection was fine. Thought it might have been a MAC address problem. After a week, they eventually sent an engineer out..
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia I love how you treat us costmers. Though and still want paid🤔🤔🤔🤔. So tell me what avenues can I take for the mess you put me. Was after willing to pay once all this passed but no you switched me off. Won't put me back on till I pay 2 months back. Ps my kids even hate VM.
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Yackabean
(@Yackabean1996) reported
from
Dundee, Scotland
@virginmedia HEY YOUR ****** INTERNET DIED AT MIDNIGHT AGAIN WANNA ******* FIX IT CAUSE I’M TIRED OF THIS ****
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Steven Whyte
(@whytey79) reported
from
Dundee, Scotland
@virginmedia make your life easier and make it possible to cancel services online. Waited in queue since 1030am. You'll be happy to take my cash though when direct debit comes out.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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- বেলাল
(@_BA_94) reported
@imonmcr Ah okay, I was thinking of switching from O2. Basically I got 250GB 4G Data. And I normally hotspot to my Xbox cos Virgin Media is crap! But I think O2 are throttling my speeds :/ cos I’ll play fine for a few hours and suddenly I get mad lag!
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Paul Murton
(@PaulMurton61) reported
@DrHoenderkamp @virginmedia It’s about average for these companies, all seem to work like a cartel, nobody offers anything better than a poor service as you have nowhere better to go to.
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Jacque
(@invisible1966) reported
@DrHoenderkamp @virginmedia Charge them for missed appointment and your time. If everyone did this then maybe companies would give a better service.
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JODY LEE
(@jodyleehooker) reported
@DrHoenderkamp @MarkCla08173542 @virginmedia no there are not, one of the worse, I switched away from them in cooling off period, go for smaller companies for good customers service.
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emma falvi
(@EFalvi) reported
@virginmedia i have just looked at the form and as i am already a customer, with landline phone, tv and broadband, it seems that i will no longer have my landline phone or my tv package, surely there would be a way around that
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zero
(@ZeroRKD) reported
@DrHoenderkamp @virginmedia I know right get #estherrantzen and team back again to host the shows she did before in the 80’s about bad customer service naming and shaming them and correcting their faults - it was so good then and will work once more in the failing and crippling services we receive
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DynaMoe 💜
(@DynaMoe56) reported
@DrHoenderkamp @virginmedia Im giving notice today - can’t wait they are the WORST- don’t do it!!!
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Mo S
(@MoS071191) reported
@virginmedia are probably the worst Internet service providers in the history of ISPs. Service down for a full day and still not fixed. This after regular issue very few days with the service. #virginmedia #internetdown
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Anne Hendry
(@AnneHendry8) reported
Morning @virginmedia a helpful colleague from Twitter was trying to help me with my a problem with my upgrade yesterday. Is there anyone who can help me today please? We were disconnected.
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kimberley holtham
(@parry811) reported
@virginmedia @virginhelp I am paying for broadband that doesn’t work. It constantly drops signal daily (midway through work) I have been promised 2 engineers to come. Never showed. I requested a manager to call me back. Was told that can’t happen. Fed up of paying for a service that doesn’t work!