Virgin Media Outage Report in Dundee, Scotland
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The latest reports from users having issues in Dundee come from postal codes DD3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dundee, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dundee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dundee, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee |
Internet | |
| Dundee |
Phone | |
| Dundee |
||
| Dundee |
Wi-fi | |
| Dundee |
Phone | |
| Dundee |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dundee, Scotland
Latest outage, problems and issue reports in Dundee and nearby locations:
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Kimberley Kilmister
(@myster02) reported
from
Dundee, Scotland
@virginmedia can you have someone call me to regrade my services. I am now into a 2nd week of an on line chat that only ever says we aim to get to you in 4 hours but I never get someone #crapService #terriblecustomerservice
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Claire
(@shoe_gal) reported
from
Dundee, Scotland
Aghhh @virginmedia internet completely down, this is stressing me out as really busy at work
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Ross Taylor
(@rosstaylor1993) reported
from
Dundee, Scotland
Hello @virginmedia, there are some broadband issues in the Dundee area that have been unresolved since Monday and are greatly interfering with #WFM. Are there are updates or information for when this is likely to be resolved? Call centres not providing much detail sadly. Thanks
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Dorothy Brown 💙🇬🇧
(@Brackens1) reported
from
Dundee, Scotland
@CabInStelling We’ve found @virginmedia is just as bad. If you complain on Twitter they just send you back to their automated system. There are no humans working for @virginmedia you can actually talk to. We’ve had intermittent service for a year now & at £100 a month it’s throwing money away.
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Gary Stevenson Jnr.
(@garystvnsn) reported
from
Dundee, Scotland
Absolutely pathetic customer service from @virginmedia again. Trying to resolve issues with my broadband, have been on the phone for 35 minutes and now passed in queue to speak to a FOURTH department. The last transfer put me through to the mobile phone department. Wow! 🤯
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STEVEN
(@toomuchbrandy) reported
from
Dundee, Scotland
@virginmedia has to be the worst service. Another night without internet. Had nothing but bother since i upgraded services. Be phoning up tomorrow tomorrow to cance and go elsewhere
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Melanie Jane
(@meljanestuart1) reported
from
Monifieth, Scotland
@virginmedia ive had so many missed calls which i answer ndcant get through automated system with you called back still can't speak to someone (I forgot pasword) i suspect its cause you want money from me, but I now just want to leave due to poor systems #poorcustomerservice
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Kimberley Kilmister
(@myster02) reported
from
Dundee, Scotland
@virginmedia absolutely disgusted with your 'customer service' been trying for ages to get someone to recontact our services. If I don't take a deal im NOT interested in, keep being offered the same one, im put into a queue thats NEVER ANSWERED #competionRules #ofcom
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STEVEN
(@toomuchbrandy) reported
from
Dundee, Scotland
In the middle of watching something on netflix and internet goes down again. Every week this is happening @virginmedia
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Pauline McLaughlin
(@Pauline25308430) reported
from
Dundee, Scotland
@virginmedia It says no known issues in my area.
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Pauline McLaughlin
(@Pauline25308430) reported
from
Dundee, Scotland
Every night at this time @virginmedia goes down!! Drives me insane!! Second night in a row I can’t get Neve’s meter uploaded 🙄
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Aliki Varvogli
(@AlikiVarvogli) reported
from
Dundee, Scotland
@virginmedia Thanks. It seems my only option is to phone, but with wait times of an hour that will cost a lot of money. It’s unfair that I should pay to let you know you’re not providing me a service.
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Brandon Cameron.
(@brandoncameronx) reported
from
Dundee, Scotland
@virginmedia can’t believe your company. Called regarding a move in date, then 2 mins later I’m disconnected and you have deleted my account. On phone to customer service can’t reconnect. 2 mins later come back you can connect me for a £50 fee 1/2
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Kirsty Thomson FRSA
(@Kirsty1Thomson) reported
from
Dundee, Scotland
@virginmedia @VirginMediaNews yet more terrible customer service from Virgin media disconnected Internet services 10 days early before I moved house when everyone is homeworking offered me £18 compensation!
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Kirsty Thomson FRSA
(@Kirsty1Thomson) reported
from
Dundee, Scotland
@virginmedia yet more terrible customer service from Virgin media disconnected Internet services 10 days before I moved house when everyone is homeworking offered me £18 compensation!
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Kirsty Thomson FRSA
(@Kirsty1Thomson) reported
from
Dundee, Scotland
@VirginMediaNews yet more terrible customer service from Virgin media disconnected Internet services 10 days before I moved house when everyone is homeworking offered me £18 compensation!
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Aliki Varvogli
(@AlikiVarvogli) reported
from
Dundee, Scotland
@virginmedia Thanks but all this service does is tell us to call you! There must be a way you can fix our phone without us having to spend a fortune trying to call you.
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Dorothy Brown 💙🇬🇧
(@Brackens1) reported
from
Dundee, Scotland
@virginmedia No. I cannot speak to your team. It’s automated answering service only. I would like to speak to a human and book an engineer to make my £100 a month broadband package work consistently.
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makeupbyemma81
(@emmaweb2006) reported
from
Dundee, Scotland
@virginmedia live Fintry dundee is A problem with the service because there’s a problem with me
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Dan
(@tweetingteach) reported
from
Carnoustie, Scotland
@virginmedia Will the castle suddenly break down halfway through your stay for no apparent reason?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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dj
(@dvdschaar) reported
Shocking customer service #virginmedia
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Adam N
(@Adam_the_Gooner) reported
@virginmedia My Tivo box is showing a M58 error and the Heart light is flashing. Just keep getting told by your so called Customer Services to pointlessly rebooting and trying to reconnect yo network. Will be leaving Virgin in March.
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Paul Atkinson
(@paulatki) reported
@virginmedia How about a free rental for trouble #justAThought
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Ewan Murray
(@youve_got_mail9) reported
@virginmedia your service is a disgrace. We have been waiting over a month for you to fit our internet. You have come out 3 times and each time pre pull was not completed! I have phoned 17 times and have been promised a manager would call me. I’ve never had a return call.
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Mark Rock
(@markdrock) reported
@virginmedia Funny How if we miss our payment date you're all over that like **** sticking to a blanket. However you have a huge outage with nearly a full day of services stopped for thousands and what do we hear from you? **** all! You even shut the phones down! #compensation
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Steven Ireland
(@StevenI82217312) reported
@virginmedia A lot of pixelation in programmes never like this before
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Whispering Stories 💙
(@storywhispers) reported
@virginmedia Yes, estimated fix is 12pm. We’ll see!
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Whispering Stories 💙
(@storywhispers) reported
@virginmedia No TV Thursday. Then 3pm yesterday TV & Broadband go down. We’ve had no internet or TV since. Told fixed by 11.15pm yesterday. Still down today. Don’t give me scripted info. I want to know what is going on?
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Steve
(@RoyalFlush_Grp) reported
@virginmedia It’s been down since 3pm yesterday. Updates have changed from “we know what the issue is and our engineers are fixing it”, to “we know what the issue is and our engineers are on the way”. Clearly the updates aren’t good enough. Please provide me the cancellation phone no.
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sunny days
(@sara_burden) reported
@virginmedia I have managed to call you and the router was not accepting the signal this has now been rectified remotely by virgin- just hoping this remains working