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Virgin Media

Virgin Media outages and service status in Dundee, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Dundee, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • 40% Internet (40%)
  • 40% Wi-fi (40%)
  • 20% E-mail (20%)

The latest reports from users having issues in Dundee come from postal codes DD3 , DD4 , DD2 and DD1 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dundee, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dundee, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

September 1: Problems at Virgin Media

Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Dundee, Scotland

The most recent Virgin Media outage reports came from the following cities: Dundee.

CityProblem TypeReport Time
Dundee Internet 12 days ago

Community Discussion

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Virgin Media Issues Reports Near Dundee, Scotland

Latest outage, problems and issue reports in Dundee and nearby locations:

  • Scotch_Living
    🏴󠁧󠁢󠁳󠁣󠁴󠁿 Scotch Living 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Scotch_Living) reported from Dundee, Scotland

    @virginmedia I use your services & work from home, for work. To earn money. To pay bills. It’s kinda important. Your services, inc broadband are down in my area! Checked my cpe - not that! Can you fix please?

  • StevenB35256011
    Steven Burns (@StevenB35256011) reported from Dundee, Scotland

    @TheBoyMcNicoll @virginmedia Just cancel your direct debit mate. They’ll no be long at getting in contact

  • McewanKaren
    karen mcewan (@McewanKaren) reported from Dundee, Scotland

    @Helen_Wood86 @virginmedia Just a slow as ever nothing from them so far 🤔

  • Nells69
    Neil Malcolm (@Nells69) reported from Dundee, Scotland

    @virginmedia Is there problems with Broadband in DD1 area.? No Internet.!

  • badassscotsman
    Jim Auld (@badassscotsman) reported from Dundee, Scotland

    @virginmedia I love how you treat us costmers. Though and still want paid🤔🤔🤔🤔. So tell me what avenues can I take for the mess you put me. Was after willing to pay once all this passed but no you switched me off. Won't put me back on till I pay 2 months back. Ps my kids even hate VM.

  • delmonifieth
    derek stewart🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@delmonifieth) reported from Monifieth, Scotland

    Very poor service from Virgin Media, WiFi only working50% over 2 months. Offered small amount as goodwill gesture, they explained that all other service were working & that seemed ok. AVIOD!

  • badassscotsman
    Jim Auld (@badassscotsman) reported from Dundee, Scotland

    @virginmedia It's just not me with the same problems it's my neighbours as well. We have all complained and nothing done with the speed as well as the TV drop out. 2 have moved over to sky because of all the problems.

  • 0_marcella
    marcella (@0_marcella) reported from Dundee, Scotland

    @virginmedia currently looking into other providers as i plan to cancel my virgin since yous have nothing to offer me and not to mention im paying for 100mb internet but just ran a speed test which states i only receive 16.57mb so im getting ripped off big time #rantover

  • liberator1701
    Colin Henderson (@liberator1701) reported from Monifieth, Scotland

    @jemonthesofa @virginmedia @_Leannezoe And the linked service status page is broken! Couldn’t make it up!

  • delmonifieth
    derek stewart🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@delmonifieth) reported from Monifieth, Scotland

    Why is the service SO POOR at VIRGIN MEDIA now, I was happy prior to this, now looking at alternatives. VERY DISAPPOINTED

  • Brackens1
    Dorothy Brown 💙🇬🇧 (@Brackens1) reported from Dundee, Scotland

    @CabInStelling We’ve found @virginmedia is just as bad. If you complain on Twitter they just send you back to their automated system. There are no humans working for @virginmedia you can actually talk to. We’ve had intermittent service for a year now & at £100 a month it’s throwing money away.

  • garystvnsn
    Gary Stevenson Jnr. (@garystvnsn) reported from Dundee, Scotland

    Absolutely pathetic customer service from @virginmedia again. Trying to resolve issues with my broadband, have been on the phone for 35 minutes and now passed in queue to speak to a FOURTH department. The last transfer put me through to the mobile phone department. Wow! 🤯

  • badassscotsman
    Jim Auld (@badassscotsman) reported from Dundee, Scotland

    @virginmedia Web chat where you have to wait. And they never come back. Sorry did that like many many others never got anything sorted. I how have spoken to the ombudsman to try to sort this I have done the email. Spoken. And sent letter. As the ombudsman said. Still waiting to here from you.

  • delmonifieth
    derek stewart🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@delmonifieth) reported from Monifieth, Scotland

    VIRGIN MEDIA, promised £40 off next bill, but this has not been applied. Trying to contact them- NO RESPONSE. Also over last week VERY VERY poor internet service!!!

  • gmanzie
    graham manzie (@gmanzie) reported from Dundee, Scotland

    @virginmedia cant get broadband connected been flashing green for an hour and a half even though when i check my services it sats there are no problems with the broadband seevice in my area

  • Frakbuddy
    Chris Bell (@Frakbuddy) reported from Dundee, Scotland

    @virginmedia It might be that issue that's interfering with my hub there. I'll try it all again when I get home later today.

  • meljanestuart1
    Melanie Jane (@meljanestuart1) reported from Monifieth, Scotland

    @virginmedia ive had so many missed calls which i answer ndcant get through automated system with you called back still can't speak to someone (I forgot pasword) i suspect its cause you want money from me, but I now just want to leave due to poor systems #poorcustomerservice

  • billypleased
    DJ Billy Morris (@billypleased) reported from Dundee, Scotland

    @virginmedia My internet seems to be intermittent most days? I often get the message on my devices "your internet is unstable."

  • ecossetranslate
    Guillaume, French Translator (@ecossetranslate) reported from Saint Andrews, Scotland

    Thanks @virginmedia for the hefty cancellation fee for moving to an area where you don’t provide your services. Customer for 9 years. Never again.

  • tartan_troosers
    PK (@tartan_troosers) reported from Dundee, Scotland

    @virginmedia is there anyway I can speak to someone in the uk about my hub fault. I’ve wasted hours speaking to people reading from scripts about problems instead of sorting the problem. Your customer service dept is horrendous.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • declancarty
    Declan Carty (@declancarty) reported

    @IrishTimes Perhaps someone like the excellent Patrick Freyne might investigate why, after all these YEARS, Sky subscribers in the ROI cannot get ITV channels, whilst Virgin Media customers have no probs in doing so. Is it still supposed to be a ‘rights’ issue ????

  • ifoxy1977
    GunnerF77ox🦊 (@ifoxy1977) reported

    Hello I've had no internet for a week now I had a engineer come out on Wednesday the 26 and he said I need a new wire as the one outside was cut by workmen and another engineer came out on Thursday and I've heard nothing since help please @virginmedia

  • BenGoodhind
    BEN GOODHIND (@BenGoodhind) reported

    @virginmedia No virgin services in Thornbury today with phone, tv and broadband all down. 2nd time this week and been down for almost 12 hours. Please explain the issue in bs35

  • Rach_EL_1982
    Rach A (@Rach_EL_1982) reported

    Virgin media charging a loyal customer of 20 years £114 per month is a little bit of a joke when we have a speed test of 63 and new customers get 500 …. Sort it out virgin media

  • nickjmorris_3
    Nick Morris (@nickjmorris_3) reported

    @virginmedia no tv or broadband all day in WD5 area. Called customer services who told us it would be fixed at 2:30am. That’s not good enough. Please can someone contact us to let us know how to get online sooner?

  • SuccessWLewis1
    Success W Lewis (@SuccessWLewis1) reported

    @virginmedia 3 months of issues have forced me into this situation. I may as well be in a zombie apocalypses.

  • eboders
    Ed Bodey (@eboders) reported

    @virginmedia hello! You recently sent me a new router but this now causes issues with some items that need a 2.4 connection. How do I resolve this please?

  • stephenm68
    Stephen Maddock (@stephenm68) reported

    Day 35 of absolutely no services from @virginmedia and no useful information about when/if the outage in our area will ever get fixed. Let’s hope that @guardian Consumer Champions will look into this - I’ve just written to them. @Ofcom

  • Andycave
    Andy Cave (@Andycave) reported

    @virginmedia problem still not fixed

  • CliveR39
    CliveR (@CliveR39) reported

    @KuchPatryk @Se_Railway No Virgin Media broadband- @nationalrailenq were reporting a network problem