Virgin Media outages and service status in Dundee, Scotland
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Dundee, including 1 direct report.
- The most common problems reported in this area mention TV.
- The most recent signal from this area was received May 2, 1:15 PM GMT+1.
- TV (100%)
The latest reports from users having issues in Dundee come from postal codes DD4 , DD3 and DD2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dundee, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dundee, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Dundee, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee
|
TV | 19 hours ago |
Community Discussion
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Virgin Media Issues Reports Near Dundee, Scotland
Latest outage, problems and issue reports in Dundee and nearby locations:
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Emma Smith (@smithmum72) reported from Dundee, Scotland@virginmedia Worst service ever. Engineer turns up today at 12 to sort a mess of cables left by the installing engineer, leaves us with NO broadband, phone or tv and now can't get an engineer until Friday. Appalling.
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Bruce Anderson (@BruceAn19815366) reported from Carnoustie, Scotland@virginmedia cancelled my contract with yourselves a month ago after over 20 years as a customer, you don’t have the decency to acknowledge my termination of the contract after me asking your advisor to do so , customer care is appalling
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marcella (@0_marcella) reported from Dundee, Scotland@virginmedia currently looking into other providers as i plan to cancel my virgin since yous have nothing to offer me and not to mention im paying for 100mb internet but just ran a speed test which states i only receive 16.57mb so im getting ripped off big time #rantover
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Gary Stevenson Jnr. (@garystvnsn) reported from Dundee, ScotlandAbsolutely pathetic customer service from @virginmedia again. Trying to resolve issues with my broadband, have been on the phone for 35 minutes and now passed in queue to speak to a FOURTH department. The last transfer put me through to the mobile phone department. Wow! 🤯
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Kirsty Morris (@kirstycalligan) reported from Dundee, Scotland@virginmedia hi, I've just joined as a new customer but have some queries, can someone please help?
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Aliki Varvogli (@AlikiVarvogli) reported from Dundee, Scotland@virginmedia Thanks but all this service does is tell us to call you! There must be a way you can fix our phone without us having to spend a fortune trying to call you.
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandBeen left hanging on phone for over 15 mins by VIRGIN MEDIA AGAIN, 2nd day in a row. Nobody wants to deal with my complaint. I have no lost 2 days of my life that I will never get back because of VIRGIN MEDIA
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Colin Henderson (@liberator1701) reported from Monifieth, Scotland@jemonthesofa @virginmedia @_Leannezoe And the linked service status page is broken! Couldn’t make it up!
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Yackabean (@Yackabean1996) reported from Dundee, Scotland@virginmedia It went down again tonight, at midnight... again. Stop this from happening for christ sake
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandVirgin Media seem to think they are above reproach! Offering substandard service & charging excessively!
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🏴 Scotch Living 🏴 (@Scotch_Living) reported from Dundee, Scotland@virginmedia I use your services & work from home, for work. To earn money. To pay bills. It’s kinda important. Your services, inc broadband are down in my area! Checked my cpe - not that! Can you fix please?
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chris clark (@theITguy1982) reported from Dundee, Scotland@virginmedia itv down in dd area get usain bolt on it ASAP
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Dan (@tweetingteach) reported from Carnoustie, Scotland@virginmedia Will the castle suddenly break down halfway through your stay for no apparent reason?
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Erin (@erinbernadette_) reported from Dundee, Scotland@Rachel_A_ @virginmedia Exact same with us! Both of us had virgin in our old flats, and never once had a problem. But since we’ve moved to this one it’s been problem after problem! Not happy at all.
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@LibertyGlobal @virginmedia. A big thanks for doing absolutely nothing to help us the paying consumers at this time. Is there any point you having a twitter page or Facebook page because your not listening to consumers at all especially at this time.
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Lyñsèy Bïrrëll (@lynzcherrypop) reported from Dundee, Scotland@virginmedia Yeah that's no problem at all
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandVery poor service from Virgin Media, WiFi only working50% over 2 months. Offered small amount as goodwill gesture, they explained that all other service were working & that seemed ok. AVIOD!!
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@virginmedia Web chat where you have to wait. And they never come back. Sorry did that like many many others never got anything sorted. I how have spoken to the ombudsman to try to sort this I have done the email. Spoken. And sent letter. As the ombudsman said. Still waiting to here from you.
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandVIRGIN MEDIA, promised £40 off next bill, but this has not been applied. Trying to contact them- NO RESPONSE. Also over last week VERY VERY poor internet service
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Lyñsèy Bïrrëll (@lynzcherrypop) reported from Dundee, Scotland@virginmedia The problem keeps happening with the calls. Nothing you can help by here thanks anyways.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Neil G (@granth1974) reported@virginmedia hey virgin, you've downgraded my Netflix account without my permission. I'm mid contract. That's not allowed. I want it back to without ads asap or I reserve the right to cancel you without notice.
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karen (@karenwigg1) reported@virginmedia since having new TV box installed, I am now awaiting my 3rd visit from an engineer to fix yet another problem. Getting a bit fed up with this now.
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Ferdi Rezvan (@ferdi_rezvan) reported@virginmedia Are there known issues in the se3 post code? Your service status page is also not working
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adam (@adam_2510) reported@virginmedia absolutely shocking customer service. Told by an agent I one price and now I’m in a contract at the wrong amount! Virgin media sales people lie even when I have the proof!! Absolutely poor customer service do not buy Birgin Media!!!!
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George W (@Fraudly_) reported@virginmedia your online service is an absolute joke. You notify me of new monthly fee starting in May and I need to look at other packages if I want to change before new price takes effect. Only for your site to be riddled with errors and your bot to give me a broken link! With that link switching between error message and taking me right back to that same chat! And I shouldn't need to go round in circles chatting about an upgrade, much easier just doing it myself on your site. If it actually worked.
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🇬🇧💃Kitty Fisher🏴💋🌺🇬🇧🇮🇱💜✡️💋 (@Purple67Florida) reported@NotFarLeftAtAll Said it many time whilst speaking to a customer service rep at Virgin Media . Absolutely pathetic.
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lee harris (@leeharris85) reported@virginmedia how inept is your DM service every time I’m asked the same things over and over week and no resolution! Hello SkyTv
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entrustTMF (@entrustTMF) reported@virginmedia OK, leaving aside the fact it seems pretty poor that I haven't had a reply from the original agent for four days now I'm happy enough to send a repeat of it IF I don't need to faff about going through security yet AGAIN? IF I do-I'll just wait for a reply to the original DMs. OK?
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bob cain (@bobcainffc1971) reportedVery angry this morning after receiving a call allegedly from @virginmedia threatening to switch off my cable TV. Assuming it is a scam but if not it is a disgrace which @Ofcom should stop. Had my current TIVO box for 9 years and been a cable customer for 30 years.@danfrancis02
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LovelifeLoveLowe (@debbsno1) reported@TheGriftReport Virgin media have been ringing me a lot, I dont answer, as I can NEVER understand the call handler, theyre also very impatient and rude. I pay my bill via direct debit on time, everytime, so , unless I've a problem to report I simply dont put myself through it, too stressful.