Virgin Media Outage Report in Dundee, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dundee come from postal codes DD2 and DD4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dundee, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dundee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Dundee, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee |
||
| Dundee |
Wi-fi | |
| Dundee |
Phone | |
| Dundee |
Internet | |
| Dundee |
Internet | |
| Cupar |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dundee, Scotland
Latest outage, problems and issue reports in Dundee and nearby locations:
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makeupbyemma81
(@emmaweb2006) reported
from
Dundee, Scotland
@virginmedia live Fintry dundee is A problem with the service because there’s a problem with me
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Aliki Varvogli
(@AlikiVarvogli) reported
from
Dundee, Scotland
@virginmedia Thanks but all this service does is tell us to call you! There must be a way you can fix our phone without us having to spend a fortune trying to call you.
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Lyñsèy Bïrrëll
(@lynzcherrypop) reported
from
Dundee, Scotland
@virginmedia Yeah that's no problem at all
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Melanie Jane
(@meljanestuart1) reported
from
Monifieth, Scotland
@virginmedia ive had so many missed calls which i answer ndcant get through automated system with you called back still can't speak to someone (I forgot pasword) i suspect its cause you want money from me, but I now just want to leave due to poor systems #poorcustomerservice
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STEVEN
(@toomuchbrandy) reported
from
Dundee, Scotland
@virginmedia has to be the worst service. Another night without internet. Had nothing but bother since i upgraded services. Be phoning up tomorrow tomorrow to cance and go elsewhere
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Ross Taylor
(@rosstaylor1993) reported
from
Dundee, Scotland
Hello @virginmedia, there are some broadband issues in the Dundee area that have been unresolved since Monday and are greatly interfering with #WFM. Are there are updates or information for when this is likely to be resolved? Call centres not providing much detail sadly. Thanks
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Kimberley Kilmister
(@myster02) reported
from
Dundee, Scotland
@virginmedia can you have someone call me to regrade my services. I am now into a 2nd week of an on line chat that only ever says we aim to get to you in 4 hours but I never get someone #crapService #terriblecustomerservice
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Pauline McLaughlin
(@Pauline25308430) reported
from
Dundee, Scotland
Every night at this time @virginmedia goes down!! Drives me insane!! Second night in a row I can’t get Neve’s meter uploaded 🙄
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Aliki Varvogli
(@AlikiVarvogli) reported
from
Dundee, Scotland
@virginmedia Thanks. It seems my only option is to phone, but with wait times of an hour that will cost a lot of money. It’s unfair that I should pay to let you know you’re not providing me a service.
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Pauline McLaughlin
(@Pauline25308430) reported
from
Dundee, Scotland
@virginmedia It says no known issues in my area.
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Lyñsèy Bïrrëll
(@lynzcherrypop) reported
from
Dundee, Scotland
@virginmedia The problem keeps happening with the calls. Nothing you can help by here thanks anyways.
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Dorothy Brown 💙🇬🇧
(@Brackens1) reported
from
Dundee, Scotland
@virginmedia No. I cannot speak to your team. It’s automated answering service only. I would like to speak to a human and book an engineer to make my £100 a month broadband package work consistently.
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Brandon Cameron.
(@brandoncameronx) reported
from
Dundee, Scotland
@virginmedia can’t believe your company. Called regarding a move in date, then 2 mins later I’m disconnected and you have deleted my account. On phone to customer service can’t reconnect. 2 mins later come back you can connect me for a £50 fee 1/2
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Dorothy Brown 💙🇬🇧
(@Brackens1) reported
from
Dundee, Scotland
@CabInStelling We’ve found @virginmedia is just as bad. If you complain on Twitter they just send you back to their automated system. There are no humans working for @virginmedia you can actually talk to. We’ve had intermittent service for a year now & at £100 a month it’s throwing money away.
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Dan
(@tweetingteach) reported
from
Carnoustie, Scotland
@virginmedia Will the castle suddenly break down halfway through your stay for no apparent reason?
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Lyñsèy Bïrrëll
(@lynzcherrypop) reported
from
Dundee, Scotland
Wtf @virginmedia I call three times to be put on hold with music then after 10 mins later get hanged up on... JOKE
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Claire
(@shoe_gal) reported
from
Dundee, Scotland
Aghhh @virginmedia internet completely down, this is stressing me out as really busy at work
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Dorothy Brown
(@Brackens1) reported
from
Dundee, Scotland
@Golfmagic3Golf It really couldn’t get any worse. We have @virginmedia package with poor, unreliable, intermittent broadband connection. Anything would be an improvement.
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STEVEN
(@toomuchbrandy) reported
from
Dundee, Scotland
In the middle of watching something on netflix and internet goes down again. Every week this is happening @virginmedia
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Gary Stevenson Jnr.
(@garystvnsn) reported
from
Dundee, Scotland
Absolutely pathetic customer service from @virginmedia again. Trying to resolve issues with my broadband, have been on the phone for 35 minutes and now passed in queue to speak to a FOURTH department. The last transfer put me through to the mobile phone department. Wow! 🤯
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Linda Cunningham
(@linda_linney) reported
@virginmedia Thats all very well that you are aware of it and were working to fix it and as far as I'm aware it is but it's happening more and more often and it's getting beyond a joke. We pay a lot of money for a service that seems to having nothing but problems these day.
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JuliaDoe
(@Juliadoe51) reported
@silverrich39 I no longer use Virgin Media services but on a couple of occasions in the past when I have been temporarily without service they have waived charges.....worth pursuing
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Mrs Murray
(@Weesmasher81) reported
@tanyareid107 Currently ironing, drinking Cabernet listening to Feliz Navidad…given up with @virginmedia counting down the days to return to @skytv 💙💙. Exx
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Gemma
(@gemzzie88) reported
@virginmedia I haven't Internet all day can't get hold of anyone can someone help me
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MakeMPsOwnUp
(@MakeMPsOwnUp) reported
@VespaPX12570 @virginmedia What it says is thar VirginMedia have no backup system. They should have learned from the incident when Channel 4 lost their subtitling for nearly two week because there was no backup system to switch over to.
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Jayne Hamilton 🕷
(@JAYNEHAMILTON2) reported
@virginmedia I thought things were supposed to be getting better, not worse. We're still having TV problems and now our WiFi has gone down. What on earth is going on? And please don't respond with a stock response. Why has our WiFi now gone down?
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Emily Ratzliff
(@eratzliff) reported
Virgin Media’s tv went down for one day and apparently thousands of people couldn’t remember a time when people actually did stuff without a tv on 24/7 🤨
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willie dowdall
(@willoo10) reported
@virginmedia Can't even pay your bill nothing but trouble with this lot and never a refund or anything
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Rohan
(@Rohan25075863) reported
@virginmedia Dear virgin. My normal channels are functioning, but I can't connect to Netflix, Amazon prime, iPlayer. Please help! 🆘
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David *****
(@dave_m_gooch) reported
@virginmedia @Sabbyis Time now is 2150, the service outage page was last updated at 1530, not exactly current.