Virgin Media Outage Report in Dundee, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dundee come from postal codes DD3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dundee, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dundee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Dundee, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee |
TV | |
| Dundee |
TV | |
| Dundee |
TV | |
| Dundee |
TV | |
| Dundee |
Wi-fi | |
| Dundee |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dundee, Scotland
Latest outage, problems and issue reports in Dundee and nearby locations:
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Brian Austin
(@BrianAustin21) reported
from
Dundee, Scotland
@virginmedia are a joke. Services down again. Customer services are an absolute disgrace, no help what so ever 😡
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Bruce Anderson
(@BruceAn19815366) reported
from
Carnoustie, Scotland
@virginmedia cancelled my contract with yourselves a month ago after over 20 years as a customer, you don’t have the decency to acknowledge my termination of the contract after me asking your advisor to do so , customer care is appalling
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Louise Stirton 🏴
(@louisestirton) reported
from
Dundee, Scotland
@virginmedia broadband down in Dundee what's going on
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Kirsty Price
(@Kirky_P) reported
from
Dundee, Scotland
@virginmedia “the other person cleared” most annoying when trying to get through to customer services. Why is this the only way to cancel accounts when you don’t let customers speak to anyone.
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia Plus problems. I even had to get a mate to have a look the phone lines because he used to work for virgin media as enginer he told me the lines were all rusted and need replacing even then they did listen now it's speed problems amongst propertys
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Sandrine B.
(@SandrineBaggins) reported
from
Dundee, Scotland
@virginmedia Hi, still not working and no problem is detected on the website. It seems To be a problem with the DNS server according to the message I get in my laptop.
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Very poor service from Virgin Media, WiFi only working50% over 2 months. Offered small amount as goodwill gesture, they explained that all other service were working & that seemed ok. AVIOD!
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia It's just not me with the same problems it's my neighbours as well. We have all complained and nothing done with the speed as well as the TV drop out. 2 have moved over to sky because of all the problems.
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Col Gray 🤘🏻
(@pixelscol) reported
from
Dundee, Scotland
Thanks @virginmedia for having me endure a call for 48 minutes while I try to get someone to give me the broadband speed I’ve been paying for for over a year (350Mbps but I’m only getting 140Mbps), and then simply hanging up on me with no fix. Joke of a company. #broadbandfail
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Virgin Media seem to think they are above reproach! Offering substandard service & charging excessively
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marcella
(@0_marcella) reported
from
Dundee, Scotland
@virginmedia currently looking into other providers as i plan to cancel my virgin since yous have nothing to offer me and not to mention im paying for 100mb internet but just ran a speed test which states i only receive 16.57mb so im getting ripped off big time #rantover
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sandra
(@splogeegal) reported
from
Dundee, Scotland
@virginmedia wifi down in Dundee, no info on website. What a surprise!!!!
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@FightbackVirgin @virginmedia We have all been in touch with citizens advice and were told to speak to a ombudsman about the problems
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@libertyglobal. For such a big company and you own virgin media do you listen to virgin media coustmers. Are you rude as there coustmer services. Do you care about virgin media customers. Or do you just take take and not listen or care just like us virgin media customers.
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Scott Brander
(@ScottBrander) reported
from
Dundee, Scotland
@virginmedia Your customer service is shocking, I will be changing provider as soon as possible. I had to come back to Virgin Media this year as it was the only Fibre Broadband provider in my street but I'll maybe have to forego speed for decent customer service.
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Virgin Media seem to think they are above reproach! Offering substandard service & charging excessively!
-
derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Very poor service from Virgin Media, WiFi only working50% over 2 months. Offered small amount as goodwill gesture, they explained that all other service were working & that seemed ok. AVIOD!!
-
Brian Austin
(@BrianAustin21) reported
from
Dundee, Scotland
@virginmedia I have no wifi service. I haven't had any for 24 hours. I have spoken to customer service and they cannot get anyone to fix this today. I am on hold now to cancel my services
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Sandrine B.
(@SandrineBaggins) reported
from
Dundee, Scotland
@virginmedia I don't have any roaming concern!!!!! I want to call you while in France to cancel my virgin media account to respect the 30 days notice!
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⚽️Scuba Steve⚽️
(@stephdufc83) reported
from
Dundee, Scotland
@_p2baa Had to contact virgin media through the week. Thank Christ they have a messaging service online now so I didn’t have to call. 😌
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ange
(@Ange97597045) reported
@virginmedia Hi we've rung sky and because we've cancelled the service they've said it can't be reversed. They've told us to get back in touch with you to see if something can be put in place because of my husband's medical issues and heart machine.
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Adam Brooks
(@AdamMJBrooks) reported
@virginmedia In the chat they keep saying "is there anything I can say to make you stay?". I tell them and then they ask again as though they haven't read what I've written. You should see the transcript - it's laughable. It's truly the most appallling customer service.
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Badmanners
(@JohnRelen1) reported
@virginmedia I am sorry I have no facilities or camera on this tablet and i have issues with the broadband service it keeps going off line and i am with neighbour's tablet excuse me but i have an appointment with my psychiatrist in 10 mins
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𝕾𝖈𝖊𝖕𝖙𝖎𝖈𝕾𝖈𝖆𝖑𝖊𝖞
(@sceptic_scaley) reported
@ian_muirhead @virginmedia A mate of mine had same problem, took him months to cancel it after they kept renewing it rather than doing as asked in the first place, hours spent on phone during work time
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Sharon
(@Sharon38108568) reported
@virginmedia I'm home. The hub is un my bedroom. Where do tou want me to plug the cable into. The TV in my room? Will this get a better signal for entire household?
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M
(@M83707878) reported
@virginmedia can some please help!!! Trying to speak to someone about sorting out my account or to leave but keep getting put through a payment department to settle my bill first.
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Hervé Gengler
(@HerveGengler) reported
@virginmedia Yes, it's a new install process, I joined as a new customer and haven't had my services installed. The reason is that the parcel was lost by Yodel. Every time I contacted your support, people promised they'd arrange for a new delivery but it never happens.
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Lisa Gilbert 💙
(@Windsor71) reported
@virginmedia Ha ha - you need better intel. I just called back based on yr message. After all the security checks and finding out what I want to do - told all Systems still down call back in 2-3 hrs.
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carol bolger
(@carolbolger9) reported
@virginmedia I want to cancel
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Pad too
(@yorkshirepadtoo) reported
@virginmedia Why are you still wanging on about a welcome offer? This isn't about welcome offers. After the 6 month welcome offer expires, all customers are still paying almost half of what we do. You're ripping people off during the worst cost of living crisis in a lifetime.