Virgin Media Outage Report in Dundee, Scotland
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The latest reports from users having issues in Dundee come from postal codes DD2 and DD3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dundee, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dundee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Dundee, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee and Cupar.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee |
Phone | |
| Dundee |
Internet | |
| Dundee |
Internet | |
| Cupar |
Internet | |
| Cupar |
Internet | |
| Dundee |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dundee, Scotland
Latest outage, problems and issue reports in Dundee and nearby locations:
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Stewart Ramsay
(@Stew1973) reported
from
Carnoustie, Scotland
@virginmedia Probably doesn't matter now that it's 9pm... just frustrating that there is a wait when nothing is going to change. That'll probably be 2 weeks in total for full service. 2 x pods available on day of instal and there would have been no issue.
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Ross Taylor
(@rosstaylor1993) reported
from
Dundee, Scotland
Hello @virginmedia, there are some broadband issues in the Dundee area that have been unresolved since Monday and are greatly interfering with #WFM. Are there are updates or information for when this is likely to be resolved? Call centres not providing much detail sadly. Thanks
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Stewart Ramsay
(@Stew1973) reported
from
Carnoustie, Scotland
@virginmedia 7 days with unstable wifi in the house. Pod has improved upstairs but have to wait 48 hours before a 2nd ordered to resolve issue. By time it arrives we'll be 2 weeks in and might finally be up and running. You don't advertise that.Worse going on in world but jeezo
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Louise Stirton💚🤍💜
(@louisestirton) reported
from
Dundee, Scotland
@virginmedia What's going on with your service in Dundee my broadband has been down all night and into this morning 😡
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STEVEN
(@toomuchbrandy) reported
from
Dundee, Scotland
In the middle of watching something on netflix and internet goes down again. Every week this is happening @virginmedia
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Emma Smith
(@smithmum72) reported
from
Dundee, Scotland
@virginmedia Worst service ever. Engineer turns up today at 12 to sort a mess of cables left by the installing engineer, leaves us with NO broadband, phone or tv and now can't get an engineer until Friday. Appalling.
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Stewart Ramsay
(@Stew1973) reported
from
Carnoustie, Scotland
@virginmedia Tuesday morning. Immediately got WiFi upstairs. Improved overnight. No change in stability or speed in ground floor at furthest point from router... room we also need a service. Waited 24 hours as box says, no difference. 2nd pod will sort it but can't order it until tomorrow ?
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Lyñsèy Bïrrëll
(@lynzcherrypop) reported
from
Dundee, Scotland
@virginmedia Yeah that's no problem at all
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STEVEN
(@toomuchbrandy) reported
from
Dundee, Scotland
@virginmedia has to be the worst service. Another night without internet. Had nothing but bother since i upgraded services. Be phoning up tomorrow tomorrow to cance and go elsewhere
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Kirsty Morris
(@kirstycalligan) reported
from
Dundee, Scotland
@virginmedia hi, I've just joined as a new customer but have some queries, can someone please help?
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Lyñsèy Bïrrëll
(@lynzcherrypop) reported
from
Dundee, Scotland
@virginmedia The problem keeps happening with the calls. Nothing you can help by here thanks anyways.
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Emma Smith
(@smithmum72) reported
from
Dundee, Scotland
@virginmedia installed on Friday at 6pm, not working since 6pm on Saturday. What a marvellous start 😖
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Dorothy Brown
(@Brackens1) reported
from
Dundee, Scotland
@Golfmagic3Golf It really couldn’t get any worse. We have @virginmedia package with poor, unreliable, intermittent broadband connection. Anything would be an improvement.
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Lou
(@LoobooLou) reported
from
Monifieth, Scotland
@virginmedia can you help as staff on phone not willing to help. Parents left without landline as you changed way it works but no form of communication from you re this! Customer service is pants!!
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Lyñsèy Bïrrëll
(@lynzcherrypop) reported
from
Dundee, Scotland
Wtf @virginmedia I call three times to be put on hold with music then after 10 mins later get hanged up on... JOKE
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Dorothy Brown 💙🇬🇧
(@Brackens1) reported
from
Dundee, Scotland
@CabInStelling We’ve found @virginmedia is just as bad. If you complain on Twitter they just send you back to their automated system. There are no humans working for @virginmedia you can actually talk to. We’ve had intermittent service for a year now & at £100 a month it’s throwing money away.
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John Glassey
(@john_glassey) reported
from
Dundee, Scotland
@virginmedia Virgin Media broadband down for me intermittently yesterday, and now down for the past two hours in Dundee
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Emma Smith
(@smithmum72) reported
from
Dundee, Scotland
@virginmedia Worst service ever. Had an engineer here today to make good the mess the installation engineer made, allnhebjad to do was tidy up cables and yet he's left us with no TV, broadband or phone and there's no engineers available until Friday. THE WORST
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makeupbyemma81
(@emmaweb2006) reported
from
Dundee, Scotland
@virginmedia live Fintry dundee is A problem with the service because there’s a problem with me
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Emma Smith
(@smithmum72) reported
from
Dundee, Scotland
@virginmedia Yes I did and yes we had to wait 4 days to get service back, due to "something" the Monday engineer did while tidying the cables. Absolute shambles of a service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dancing With The Dead
(@ben_jekyll) reported
@virginmedia Sadly not, we have got two signal boosters in the house and the WiFi signal barely gets out of our front room where the hub is situated. The signal also drops out daily. I fed all of this back via email when we swapped from sky.
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Clare
(@clareturtleton) reported
@virginmedia I just spent 30minute waiting for customer support only for them to hang up on me as soon as I said “can I cancel my account”
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Fiona Baker
(@Haffertee) reported
@virginmedia It’s with my new package as I’m a existing customer . I’ve given up after half an hour on hold . I’ve spent hundreds already in phone calls
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Sarah Nettleton
(@SarahNettleton1) reported
You know you can always count on @virginmedia for terrible customer service. Called to cancel. Was transferred 4 times and put on hold for well over 2 hours. Then was hung up on when I insisted that I just wanted to cancel. Surprised they even have to ask why you're leaving.
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john mcknight
(@carebearfromhel) reported
@virginmedia I live in po9 2ea area and maintenance was supposed to finish by 3pm but still have no Internet and tv disconnecting every few minutes. Status still says there are issues still but no updates on timings
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Craig Stevens
(@craig100) reported
Dear @virginmedia, how is it that when at home I use Brave all day, every day, yet when I'm in a Premier Inn or Easy Hotel, I have to VPN to home to be able to use it. I don't want to use Firefox or any other browser thank you. Please fix it.
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Chrissy Hughes
(@imCommunityMgr) reported
@clareturtleton @virginmedia Same, I had to ring back a few times and they won’t accept your 30 days notice til you get through to them it’s awful. Took me a week of trying to get through so my 30 day notice only kicked in when I finally got through @CCPCIreland
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Martin Hughes
(@MartinH01846340) reported
@virginmedia Hi, currently on Broadband M600 which is poor. Can you advise what speed this is so I can compare with other competitors? Thanks
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ATL
(@jack72287228) reported
@virginmedia Yeah but it just shows devices and tips i can do to fix it that doesn’t help at all maybe suggest an engineer out 🥴
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Andy Aech 🎮
(@AndyAech) reported
@virginmedia So I sit on hold for 40 minutes only to get through to some woman with a really thick Indian accent who I can't understand correctly. When I asked to speak to someone else she told me no and hung up. I just want to cancel this account. I'm done with it.