Virgin Media Outage Report in Dundee, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dundee come from postal codes DD3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dundee, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dundee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 11:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Dundee, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee |
Total Blackout | |
| Dundee |
Wi-fi | |
| Dundee |
TV | |
| Dundee |
Internet | |
| Dundee |
Internet | |
| Dundee |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dundee, Scotland
Latest outage, problems and issue reports in Dundee and nearby locations:
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Vicki Simpson-Price
(@ging03) reported
from
Dundee, Scotland
@virginmedia Which I’ve tried to do 4 times, and your CS team just stick me on hold and then hang up! ... I’m going round in circles here. Give me a number where I’m guaranteed not to be treated like this! 😡
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Vicki Simpson-Price
(@ging03) reported
from
Dundee, Scotland
@virginmedia Thank you. This is a home service issue. We have been trying to discuss our package with you. We have broadband and phone with Virgin. Please contact 07795516974 to discuss further i’d appreciate it.
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Vicki Simpson-Price
(@ging03) reported
from
Dundee, Scotland
@virginmedia My name is Vicki. I wish to discuss two things. My package (been with virgin Over 10 years now), and our connection issues. I’ve called the numbers you supplied last time and the options didn’t work. I need a number to speak directly to a manager.
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Vicki Simpson-Price
(@ging03) reported
from
Dundee, Scotland
@virginmedia Unfortunately the situation remains unresolved. We have called and called to no avail. We have been hung up on a further two times. We are not doing anything deemed rude, we are simply asking about our package and wishing to change something. Now at wits end. #stillpoor
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hannah bergin
(@berginhannah) reported
from
Dundee, Scotland
@virginmedia still have no signal on my phone no phone service and when it comes back 3G comes up but doesn’t work
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Virgin media hopeless T V not working, can’t get through on phone. Very Very poor! Need to get sorted right now
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Virgin Media what has happened, your service- so disappointed!!!!!
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Harley Watson 🏴🇪🇺
(@_unlobito) reported
from
Dundee, Scotland
> submit paper to turnitin at 23:20 > @virginmedia outage at 23:58, expected to last until 08:00 well then, good thing I didn't wait until midnight to hand that in 👀
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chris clark
(@theITguy1982) reported
from
Dundee, Scotland
@virginmedia itv down in dd area get usain bolt on it ASAP
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
@virginmedia Waiting in all day for delivery, text at 4pm sorry will be delivered tomorrow. 2 days of my life totally wasted, very poor communication from a MEDIA company!!!
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Colin Henderson
(@liberator1701) reported
from
Monifieth, Scotland
@virginmedia @therealpaulbond ITV down here too, and the picture quality has been breaking up randomly for days. The biggest joke is that the service status page on the virgin media website is....broken! Couldn’t make it up!
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Colin Henderson
(@liberator1701) reported
from
Monifieth, Scotland
@jemonthesofa @virginmedia @_Leannezoe And the linked service status page is broken! Couldn’t make it up!
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Nick Cook
(@nickjcook) reported
from
Dundee, Scotland
@virginmedia I’ve already been through this with one of your technicians who informed me there is no fault and outright refused to send a technician out. The issue is loss of internet connection not WiFi.
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Ms E
(@shedgal1983) reported
from
Dundee, Scotland
@virginmedia yet another day and another problem with your company. Not getting any channels at all!!!! 😡😡😡😡
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Virgin Media what has happened, your service- so disappointed!!!
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amanda treacher
(@tr_amanda) reported
from
Dundee, Scotland
@virginmedia My internet went back on this morning, still have problems with my phone line though
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Kirsty Rennie
(@KirstyKirstyy) reported
from
Dundee, Scotland
@virginmedia absolute joke. Been stuck on hold for 30 minutes with the same crap songs playing on loop. What is going on, surely a company as big as yours has enough staff to provide support to your customers.
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Kevin Ditcham
(@kgditcham) reported
from
Dundee, Scotland
@virginmedia On the issue I was calling about - have been experiencing home broadband dropping over past 6 months or so. When I’ve been calling to get it sorted, just kept getting told to reset router and it would be fine. No one would listen when I was saying I thought it was dodgy!
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Virgin media hopeless T V not working, can’t get through on phone. Very Very poor! Need to get sorted
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Virgin media hopeless T V not working, can’t get through on phone. Very Very poor! Need to get sorted now
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Lough
(@KevinLough1) reported
@virginmedia So do I, can't hang on the line for over 90 minutes and still no response with your help desk.
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egg
(@egg_ay) reported
@virginmedia is broadband down intentionally today in Portsmouth? We got warning it was down yesterday but never had any issue, today its been off all day and we can't work...
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Stephen Dauwalder
(@dauwalder) reported
@virginmedia Why have VM given up on Customer Service ? No service for over two days, spent hours on phone - no correct digital updates, 4 failed promises, engineer appt for Fri now next Tue. Staff Rude - no call back from Manager as promised. VM Customer Service Pants !
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r4wrz
(@r4wrztv) reported
@virginmedia The number was ported when active, we we're using the number for a couple of weeks, then it got disconnected for no reason, I keep getting advised to wait 5-7 days for the transfer (twice now).I'm on the phone now and been told to wait 24 hours for a call back from this complaint
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Dave Vine
(@DaveVine6) reported
@virginmedia Also, does your WhatsApp messaging service accept cancellations? It says on your website that I have to call to cancel.
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Deano
(@deano02380) reported
@virginmedia You called to talk about my package and I said I'm not happy with the amount I'm paying as it's creped up over the years and the WiFi didn't reach all of the house and your representative did nothing to help. 10 years I've been a customer and you have done nothing to help.
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Nicks Johnston
(@nicksjj) reported
@rugbypct Mine is usually brilliant; Virgin Media is having issues today in Edinburgh. I think they’re replacing cables or something … I stopped listening when it got technical!
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walshcat
(@walshcat1) reported
@virginmedia I was on the phone for 90 minutes yesterday and no help!!!
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ChildrensBookSequels - Sarah Corcoran
(@ChiBkSequels) reported
@virginmedia Well having had 10 days with complete loss of service, now waiting for engineer to come - 8 til 12 was the time given. Wasted a whole morning so far. It's now 11.12am & he / she isn't here yet. #notbetternotconnected
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Mike Harding
(@venoztks) reported
@virginmedia Real problems here in the SW17 area recently - intermittent and low signal - also confirmed with other virgin user in same road...