Virgin Media outages and service status in Dundee, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Dundee, including 0 direct reports.
- The most common problems reported in this area mention TV and Internet.
- TV (67%)
- Internet (33%)
The latest reports from users having issues in Dundee come from postal codes DD4 and DD3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dundee, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dundee, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 20: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dundee, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee
|
TV | 13 days ago |
|
Dundee
|
TV | 13 days ago |
Community Discussion
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Virgin Media Issues Reports Near Dundee, Scotland
Latest outage, problems and issue reports in Dundee and nearby locations:
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandVirgin Media what has happened, your service- so disappointed!!!
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandVIRGIN MEDIA, promised £40 off next bill, but this has not been applied. Trying to contact them- NO RESPONSE. Also over last week VERY VERY poor internet service
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Dorothy Brown (@Brackens1) reported from Dundee, Scotland@Golfmagic3Golf It really couldn’t get any worse. We have @virginmedia package with poor, unreliable, intermittent broadband connection. Anything would be an improvement.
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Kirsty Morris (@kirstycalligan) reported from Dundee, Scotland@virginmedia hi, I've just joined as a new customer but have some queries, can someone please help?
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Doug (@dougaitken) reported from Dundee, Scotland@virginmedia Is there any way I can request someone take a closer look at my line? I’ve had connectivity issues all week, and today it was constant. Reset and rebooted router and it’s still happening but of course your “nifty tool” for service status says all good.
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Yackabean (@Yackabean1996) reported from Dundee, Scotland@virginmedia Hey, remember me? I’m sure you do BECAUSE THE INTERNETS ******* DOWN AT MIDNIGHT AGAIN DO SOMETHING YOU USELESS WANKERS
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Colin Henderson (@liberator1701) reported from Monifieth, Scotland@virginmedia @therealpaulbond ITV down here too, and the picture quality has been breaking up randomly for days. The biggest joke is that the service status page on the virgin media website is....broken! Couldn’t make it up!
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandVirgin Media seem to think they are above reproach! Offering substandard service & charging excessively!
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Kirsty Thomson FRSA (@Kirsty1Thomson) reported from Dundee, Scotland@virginmedia @VirginMediaNews yet more terrible customer service from Virgin media disconnected Internet services 10 days early before I moved house when everyone is homeworking offered me £18 compensation!
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Col Gray 🤘🏻 (@pixelscol) reported from Dundee, ScotlandThanks @virginmedia for having me endure a call for 48 minutes while I try to get someone to give me the broadband speed I’ve been paying for for over a year (350Mbps but I’m only getting 140Mbps), and then simply hanging up on me with no fix. Joke of a company. #broadbandfail
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Lyñsèy Bïrrëll (@lynzcherrypop) reported from Dundee, ScotlandWtf @virginmedia I call three times to be put on hold with music then after 10 mins later get hanged up on... JOKE
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Lyñsèy Bïrrëll (@lynzcherrypop) reported from Dundee, Scotland@virginmedia The problem keeps happening with the calls. Nothing you can help by here thanks anyways.
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandVirgin media hopeless T V not working, can’t get through on phone. Very Very poor! Need to get sorted
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@libertyglobal. For such a big company and you own virgin media do you listen to virgin media coustmers. Are you rude as there coustmer services. Do you care about virgin media customers. Or do you just take take and not listen or care just like us virgin media customers.
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chris clark (@theITguy1982) reported from Dundee, Scotland@virginmedia itv down in dd area get usain bolt on it ASAP
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Chris Bell (@Frakbuddy) reported from Dundee, Scotland@virginmedia It might be that issue that's interfering with my hub there. I'll try it all again when I get home later today.
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Gary Stevenson Jnr. (@garystvnsn) reported from Dundee, ScotlandAbsolutely pathetic customer service from @virginmedia again. Trying to resolve issues with my broadband, have been on the phone for 35 minutes and now passed in queue to speak to a FOURTH department. The last transfer put me through to the mobile phone department. Wow! 🤯
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@virginmedia Done that nothing solved. Tryed that nothing solved. So there must be a number that I can call where you don't hang up on.
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandLeft hanging on phone for 3rd time in less than 24hrs for over, VIRGIN MEDIA - POOR POOR POOR
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Chris Bell (@Frakbuddy) reported from Dundee, Scotland@virginmedia I've managed to get it to reset finally, so whatever issue was niggling seems to have been resolved. Might still need a new router at this rate but will keep an eye on it. Shouldn't need this much work to keep it running (thankfully I'm somewhat tech savvy)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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stu marklow (@stuuee) reportedget virgin media e-mail to have free use of tnt sports on hbo max for free yay,so sign in i can browse what they have but click to watch DENIED give us some ££££ and your in. thanks for nout virgin.👆
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Paul Parkin (@kingoftheshed) reported@virginmedia I’ve done this several times over the past week and I’m not talking to another automated service and getting nowhere. Any chance you could just fix the issues?
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MykeJD (@MykeJD1) reportedHi @virginmedia I'm an existing customer, we just paid a 5ver to upgrade and add the kids TV package. I did this yesterday around 5pm, I have a confirmation email but it doesn't tell me when it becomes active? So far 24 hours later and a full TV reset they still aren't working.
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Daniel Goble (@danielgoble) reported@mobily_uk @virginmedia The whole point is to just get you locked into another deal. You threaten to switch and then they lower it and hope you fall for it...all while they try to upsell **** TV packages that nobody wants.
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Andy Smith (@andysmit69) reported@kingoftheshed @virginmedia Virgin and Sky the Worst of the Worst mate … get on EE
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Rich Brady (@RichTigheBrady) reported@virginmedia It came back up but only after being down for 48 hrs! No reason! Happens every 4-6 weeks. There were no registered outages! So frustrating
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Dominic Hanley (@Dominiho7) reported@virginmedia what's going on with your internet today? Just don't fancy giving the service your customers pay for?
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jen (@jen51632292) reported@virginmedia a jokes month still not fixed intermittent service now told 1st of may for repairs to be carried out, no internet for sons work, no internet for grandsons homework no internet for security cameras no internet for hive no internet for Alexa and now no tv to watch
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JJ (@TheLedge1916) reported@thejournal_ie What ******** has this idiot been watching? Rte ,Irish times , virgin media all up the holes of the government
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kaitan kohli (@KaitanKohli) reported@virginmedia I need a solution without spending hours on the phone with your excruciatingly bad CS.