Virgin Media Outage Report in Dundee, Scotland
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The latest reports from users having issues in Dundee come from postal codes DD4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dundee, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dundee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dundee, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee |
Internet | |
| Dundee |
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| Dundee |
Internet | |
| Dundee |
Phone | |
| Dundee |
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| Dundee |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dundee, Scotland
Latest outage, problems and issue reports in Dundee and nearby locations:
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia when virgin media say there here to help and listen. Lol really dont listen to them is all lies. Amaxing how I lost my job because of the virus. And they would wait a few months to sort it. Switched off thanks for nothing honestly disgusting company.
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia I would rather call them myself. All I'm asking for is a phone number to call them which does exist so I could call them direct so they can listen to me and sort the problem out.
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia Done that nothing solved. Tryed that nothing solved. So there must be a number that I can call where you don't hang up on.
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Neil Malcolm
(@Nells69) reported
from
Dundee, Scotland
@virginmedia Is there problems with Broadband in DD1 area.? No Internet.!
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia So it's liberty Global and the Ombudsman it is then. You can't have costmers chasing you guys to sort a problem. Or having your Chat site go down. Or phones put down on them. What would happen if every Virgin media costmer refused to pay until thing to be sorted.
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Kirsten Doig 🏴 🇪🇺
(@KJD140209) reported
from
Dundee, Scotland
@virginmedia I ordered a wifi booster on 18th August, it never arrived. I have sent several requests for help since to your "help"/complaints page. I am a keyworker trying to work from home. I am hard of hearing which is why I'm not phoning. Please help me.
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Doug
(@dougaitken) reported
from
Dundee, Scotland
@virginmedia Is there any way I can request someone take a closer look at my line? I’ve had connectivity issues all week, and today it was constant. Reset and rebooted router and it’s still happening but of course your “nifty tool” for service status says all good.
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Sabator
(@Popehoist) reported
from
Dundee, Scotland
@_Glintofsilver @Ljonik @virginmedia I can personally reccomend Vodafone, cheap fast and it never goes down in the 2 years I've had it
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Andy Pangbourne 🐝💛🖤🧡🏴
(@andypan88) reported
from
Dundee, Scotland
@virginmedia congratulations on your shocking customer service and making a blind 86 year old woman feel like a child and nearly in tears over the phone 👏👏👏
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Yackabean
(@Yackabean1996) reported
from
Dundee, Scotland
@virginmedia HEY YOUR ****** INTERNET DIED AT MIDNIGHT AGAIN WANNA ******* FIX IT CAUSE I’M TIRED OF THIS ****
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Yackabean
(@Yackabean1996) reported
from
Dundee, Scotland
@virginmedia It went down again tonight, at midnight... again. Stop this from happening for christ sake
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Ζara Barclay
(@zarabarclay) reported
from
Dundee, Scotland
@virginmedia is there a problem in Dundee with broadband? Wifi keeps going off and on every 15 mins, checked box etc all fine. This is the second time to have happened in 2 weeks!
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia Did I phoned them 4 or 5 times no joy not fixed. Costmer service complaints was a utter joke. Now I have to 28 days and 3 weeks or to sort it all out. But according to the ombudsman that deals with media I should not wait that long for your problem to be sorted
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Yackabean
(@Yackabean1996) reported
from
Dundee, Scotland
@virginmedia Hey, remember me? I’m sure you do BECAUSE THE INTERNETS ******* DOWN AT MIDNIGHT AGAIN DO SOMETHING YOU USELESS WANKERS
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Steve Lonie
(@stevelonie) reported
from
Dundee, Scotland
@DanLeePadgett @CISASUK @virginmedia The Indian call centre don't deviate from the script giving a poor overall customer service wasting a lot of people's time. If it wasn't for good speed I'd have dumped them years ago.
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Steve Lonie
(@stevelonie) reported
from
Dundee, Scotland
@DanLeePadgett @CISASUK @virginmedia The most laughable thing was I asked them to ping my box to see if they could see me on the network. Two calls and twice I was told that the connection was fine. Thought it might have been a MAC address problem. After a week, they eventually sent an engineer out..
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@libertyglobal can you please sort you virgin media out here in the UK. How many times can a company hang there phones up to paying costmers when we're trying to get things sorted out.
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia Web chat where you have to wait. And they never come back. Sorry did that like many many others never got anything sorted. I how have spoken to the ombudsman to try to sort this I have done the email. Spoken. And sent letter. As the ombudsman said. Still waiting to here from you.
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Yackabean
(@Yackabean1996) reported
from
Dundee, Scotland
Internets dead at 00:30 This is beyond pathetic now @virginmedia I shouldn’t be able to predict my internet going down at midnight this accurately
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Steven Burns
(@StevenB35256011) reported
from
Dundee, Scotland
@TheBoyMcNicoll @virginmedia Just cancel your direct debit mate. They’ll no be long at getting in contact
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mertybhoy
(@mertymcfly4) reported
@virginmedia @TomMockridgeVM Hi, I've been trying to reduce my package for a week now. On hold for 40 mins every time. To then trying online which is not working.. this is pathetic..
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Brian Sinai
(@EthanRayne) reported
@virginmedia Hi, I've had 5 landline calls from 2 different numbers from people in call centres saying they are from Virgin Media and that my router is reporting slow broadband. I assume this is not actually Virgin Media & some kind of scam. Are you aware of this? Thanks.
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Neema Patel
(@NeemaPatel) reported
@virginmedia Also when you google "google outage" and my area, it is evident that there are above average problems all week so I am not the only one.
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8PercentAndroid
(@8percentAndroid) reported
Hi @virginmedia any help on this please? I called and got nowhere?
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Chengcan Yao
(@yaolabEdin) reported
@virginmedia @virginmedia what’s your customer service number so that I can chat with them for a resolution?
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Garry
(@tiberius1805) reported
@virginmedia Got your connect app, been all through these processes for last two years. I’ve got a booster still problematic WiFi issues. Uploaded the Hub 3 control panel and ran a diagnostic check which confirmed an issue with the WiFi, so where do we go from here.
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mertybhoy
(@mertymcfly4) reported
@virginmedia 40 mins on hold. There are plenty of ways you could reduce this, certainly by adopting some of your competitors customer care processes. My next call will be to cancel my entire package, if I ever get through
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Carole Smith
(@Carolesmith71Cs) reported
Someone called me saying they were from @virginmedia tell me I was having problems with my broadband and getting quite angry with me when I said I didn't trust him... Was I right to do this @virginmedia
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Jill Clarkson
(@Jilli29) reported
@virginmedia wow 3 hours on hold to speak to someone to GIVE virgin media money and custom...never again
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Peter Mac🏴🇬🇧🇪🇺
(@Peter_Mac_) reported
@virginmedia Ive been on the help for the last 3 weeks,resetting turning off and on. Thats why I called today. It's disrupting my daughters exam study!