Virgin Media Outage Report in Carnoustie, Angus, Scotland
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Carnoustie, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carnoustie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 20: Problems at Virgin Media
Virgin Media is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (44%)
-
TV (22%)
-
Wi-fi (13%)
-
Total Blackout (13%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Carnoustie, Angus, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee |
TV | |
| Dundee |
||
| Dundee |
Wi-fi | |
| Dundee |
TV | |
| Dundee |
TV | |
| Dundee |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Carnoustie, Scotland
Latest outage, problems and issue reports in Carnoustie and nearby locations:
-
derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Virgin media hopeless T V not working, can’t get through on phone. Very Very poor! Need to get sorted now
-
derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
@virginmedia Think yodel, but it makes no difference- this is a terrible service, don’t care who is to blame. This is terrible service & I’m losing out!!!
-
Vicki Simpson-Price
(@ging03) reported
from
Dundee, Scotland
@virginmedia Unfortunately the situation remains unresolved. We have called and called to no avail. We have been hung up on a further two times. We are not doing anything deemed rude, we are simply asking about our package and wishing to change something. Now at wits end. #stillpoor
-
derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
@virginmedia Waiting in all day for delivery, text at 4pm sorry will be delivered tomorrow. 2 days of my life totally wasted, very poor communication from a MEDIA company!!!
-
Colin Henderson
(@liberator1701) reported
from
Monifieth, Scotland
@jemonthesofa @virginmedia @_Leannezoe And the linked service status page is broken! Couldn’t make it up!
-
derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Virgin Media what has happened, your service- so disappointed!!!
-
derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
@virginmedia Get YOUR TEAM to phone me with the solution to YOUR mismanagement.
-
amanda treacher
(@tr_amanda) reported
from
Dundee, Scotland
@virginmedia My internet went back on this morning, still have problems with my phone line though
-
derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Virgin Media what has happened, your service- so disappointed!!!!!
-
Harley Watson 🏴🇪🇺
(@_unlobito) reported
from
Dundee, Scotland
> submit paper to turnitin at 23:20 > @virginmedia outage at 23:58, expected to last until 08:00 well then, good thing I didn't wait until midnight to hand that in 👀
-
Vicki Simpson-Price
(@ging03) reported
from
Dundee, Scotland
@virginmedia Which I’ve tried to do 4 times, and your CS team just stick me on hold and then hang up! ... I’m going round in circles here. Give me a number where I’m guaranteed not to be treated like this! 😡
-
hannah bergin
(@berginhannah) reported
from
Dundee, Scotland
@virginmedia still have no signal on my phone no phone service and when it comes back 3G comes up but doesn’t work
-
Vicki Simpson-Price
(@ging03) reported
from
Dundee, Scotland
@virginmedia My name is Vicki. I wish to discuss two things. My package (been with virgin Over 10 years now), and our connection issues. I’ve called the numbers you supplied last time and the options didn’t work. I need a number to speak directly to a manager.
-
Nick Cook
(@nickjcook) reported
from
Dundee, Scotland
@virginmedia I’ve already been through this with one of your technicians who informed me there is no fault and outright refused to send a technician out. The issue is loss of internet connection not WiFi.
-
Kirsty Rennie
(@KirstyKirstyy) reported
from
Dundee, Scotland
@virginmedia absolute joke. Been stuck on hold for 30 minutes with the same crap songs playing on loop. What is going on, surely a company as big as yours has enough staff to provide support to your customers.
-
Ms E
(@shedgal1983) reported
from
Dundee, Scotland
@virginmedia yet another day and another problem with your company. Not getting any channels at all!!!! 😡😡😡😡
-
chris clark
(@theITguy1982) reported
from
Dundee, Scotland
@virginmedia itv down in dd area get usain bolt on it ASAP
-
derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Virgin media hopeless T V not working, can’t get through on phone. Very Very poor! Need to get sorted right now
-
derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Virgin media hopeless T V not working, can’t get through on phone. Very Very poor! Need to get sorted
-
Colin Henderson
(@liberator1701) reported
from
Monifieth, Scotland
@virginmedia @therealpaulbond ITV down here too, and the picture quality has been breaking up randomly for days. The biggest joke is that the service status page on the virgin media website is....broken! Couldn’t make it up!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
David Gurney
(@dghaem) reported
@virginmedia Hi I moved with the equipment into a flat with an existing connection. Have since spoken to tech support who say the hub wasn't removed from the previous account. Due to special circumstances mentioned has been referred for urgent action Could you facilitate this?
-
iulia marinela
(@marinela_iulia) reported
Dear ZR, KT and SB and customers of @virginmedia.Fyi there is another way to have your broadband connection fixed . Instead of contacting the customer service for one week, with no luck of getting any information, please make sure you write down and save the following information
-
Josh Bean
(@joshbean1991) reported
@virginmedia I know I’m wasting my time with this but any danger of providing me with what I pay for ? Internet **** again , tv on demand not loading , some discounted months need to be offered or I’m switching providers #virginmedia
-
Freddy Tennyson
(@freddyt234) reported
@virginmedia Hi, my house upgraded to your GIG1 fibre package starting yesterday and we are now getting even slower speeds than before. This morn I'm getting 27mbps even with the new Hub4. Tried calling your customer services but can't get through to anyone and it's £££ to call.
-
Sandra
(@Rees1574) reported
@virginmedia Stay connected? My son has had his service stopped because of an issue which was caused by @virginmedia.
-
zach close
(@Zachclose2000) reported
You guys are so crap can't even reply to messages why are people paying you @virginmedia
-
zach close
(@Zachclose2000) reported
@virginmedia Well the internet going down everyday and none of you replying to the messages that we sent
-
zach close
(@Zachclose2000) reported
@virginmedia Last time we rang them they answered then just hang up
-
Kate Stringer
(@Stringer4Kate) reported
@virginmedia @virginmedia - not happy . Overcharged for re negotiated end of contract. Cant grt through to discuss and no response . Please help 👍
-
Jo
(@JoannecolesJo) reported
@virginmedia So what am I supposed to do then ?? I can’t get through on your phone and I text the number you mentioned and no reply absolutely shocking customer service