Virgin Media outages and service status in Carnoustie, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Carnoustie, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Sep 2, 9:15 PM GMT+1.
- Internet (50%)
- E-mail (25%)
- Wi-fi (25%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Carnoustie, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carnoustie, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 4: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Carnoustie, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee
|
Wi-fi | 2 days ago |
|
Dundee
|
Internet | 15 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Carnoustie, Scotland
Latest outage, problems and issue reports in Carnoustie and nearby locations:
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@virginmedia how about helping out with all the self insolate people children off business shutting people stuck at home. Etc etc. Such things a added channels with no extra charge. To help the families out.
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Ross Taylor (@rosstaylor1993) reported from Dundee, ScotlandHello @virginmedia, there are some broadband issues in the Dundee area that have been unresolved since Monday and are greatly interfering with #WFM. Are there are updates or information for when this is likely to be resolved? Call centres not providing much detail sadly. Thanks
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Kirsten Doig 🏴 🇪🇺 (@KJD140209) reported from Dundee, Scotland@virginmedia I ordered a wifi booster on 18th August, it never arrived. I have sent several requests for help since to your "help"/complaints page. I am a keyworker trying to work from home. I am hard of hearing which is why I'm not phoning. Please help me.
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Neil Malcolm (@Nells69) reported from Dundee, Scotland@virginmedia Is there problems with Broadband in DD1 area.? No Internet.!
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Emma Smith (@smithmum72) reported from Dundee, Scotland@virginmedia Yes I did and yes we had to wait 4 days to get service back, due to "something" the Monday engineer did while tidying the cables. Absolute shambles of a service.
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@virginmedia @andycruise1979 You kidding virgin media. Texted no answer. Phoned and phone put down. Emailed no answer. For weeks and weeks weeks and weeks and still no answer. and I bet Andy did the same as me.
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Chris Bell (@Frakbuddy) reported from Dundee, Scotland@virginmedia The connect app is suddenly working again so it seems like a connected issue.
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John Glassey (@john_glassey) reported from Dundee, Scotland@virginmedia Virgin Media broadband down for me intermittently yesterday, and now down for the past two hours in Dundee
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@SkyUK @virginmedia Were on lock down can't work. No work. No money. But yet you will not help the paying public that pay for your services. How about giving free channels. Frezze payment's. Or do something instead of not listening to the paying public coustmers
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Gary Stevenson Jnr. (@garystvnsn) reported from Dundee, ScotlandAbsolutely pathetic customer service from @virginmedia again. Trying to resolve issues with my broadband, have been on the phone for 35 minutes and now passed in queue to speak to a FOURTH department. The last transfer put me through to the mobile phone department. Wow! 🤯
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Brandon Cameron. (@brandoncameronx) reported from Dundee, Scotland@virginmedia can’t believe your company. Called regarding a move in date, then 2 mins later I’m disconnected and you have deleted my account. On phone to customer service can’t reconnect. 2 mins later come back you can connect me for a £50 fee 1/2
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Erin (@erinbernadette_) reported from Dundee, Scotland@Rachel_A_ @virginmedia Exact same with us! Both of us had virgin in our old flats, and never once had a problem. But since we’ve moved to this one it’s been problem after problem! Not happy at all.
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Kirsty Price (@Kirky_P) reported from Dundee, Scotland@virginmedia “the other person cleared” most annoying when trying to get through to customer services. Why is this the only way to cancel accounts when you don’t let customers speak to anyone.
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Claire (@shoe_gal) reported from Dundee, ScotlandAghhh @virginmedia internet completely down, this is stressing me out as really busy at work
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makeupbyemma81 (@emmaweb2006) reported from Dundee, Scotland@virginmedia live Fintry dundee is A problem with the service because there’s a problem with me
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Susan MacDonald 💖 (@SusanM1984) reported from Dundee, Scotland@RangersCulture No sound issues appear to be virgin media only.
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Stewart Ramsay (@Stew1973) reported from Carnoustie, Scotland@virginmedia 7 days with unstable wifi in the house. Pod has improved upstairs but have to wait 48 hours before a 2nd ordered to resolve issue. By time it arrives we'll be 2 weeks in and might finally be up and running. You don't advertise that.Worse going on in world but jeezo
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Colin Henderson (@liberator1701) reported from Monifieth, Scotland@virginmedia @therealpaulbond ITV down here too, and the picture quality has been breaking up randomly for days. The biggest joke is that the service status page on the virgin media website is....broken! Couldn’t make it up!
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Stewart Ramsay (@Stew1973) reported from Carnoustie, Scotland@virginmedia Tuesday morning. Immediately got WiFi upstairs. Improved overnight. No change in stability or speed in ground floor at furthest point from router... room we also need a service. Waited 24 hours as box says, no difference. 2nd pod will sort it but can't order it until tomorrow ?
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandVIRGIN MEDIA, promised £40 off next bill, but this has not been applied. Trying to contact them- NO RESPONSE. Also over last week VERY VERY poor internet service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Declan Carty (@declancarty) reported@IrishTimes Perhaps someone like the excellent Patrick Freyne might investigate why, after all these YEARS, Sky subscribers in the ROI cannot get ITV channels, whilst Virgin Media customers have no probs in doing so. Is it still supposed to be a ‘rights’ issue ????
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Ashley Blick (@ablick1986) reported@virginmedia I’ve had SkySports add on without requesting this. Customer support saying 30 days notice required. Anyone else had this? This is fraud!
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Virgin Media News (@VirginMediaNews) reportedA man in his late teens is in a critical condition following a crash involving an e-scooter in Co Longford. The single-vehicle incident happened on Battery Road in Longford Town at around 10.40pm last night. He was taken to Regional Hospital Mullingar with serious injuries. A teenage girl is being treated for injuries believed to be non-life threatening. More on Virgin Media PLAY and #VMNews
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Virgin Media News (@VirginMediaNews) reportedA persistent hum is keeping families awake at night in Clondalkin. Residents living near the Echelon data centre have complained of broken sleep and frustration, with the EPA instructing the company to investigate the source of the noise and measures to reduce it. More on Virgin Media PLAY.
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Edward Clements (@eddie10oo) reported@daviesa02 @virginmedia Avoid Virgin at all costs, their customer service is horrific.
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Martin Whelan (@mairtinofaolain) reported@PaulOBrienKil @VirginMediaNews @VirginMediaIE Currently swapping to Digiweb for broadband. Customer service seems to be their thing. A sales rep from Eir annoyed me with his pushiness, and Virgin Media ain't that great a price anymore
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Steve Kelly (@kellyokid) reported@MelJanie @virginmedia I was with Virgin for years but got treated like a piece of crap on their shoe with multiple issues so I’ve left! Customer service is non existent! They just don’t care!
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Paddy Sweeney (@PaddySw99745534) reported@virginmedia @LucyW1972 Why is no one dealing with customer service complaints. For one month now I have emailed, messaged called but still your equipment has not been sorted. Paddy Sweeney
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Campfire Gin (@campfiregin) reported@virginmedia help! we need to remove the automatic Home Screen as it’s confusing my mum who has Alzheimer’s, i can’t believe anyone thought it was a good idea
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Philip Robson (@philnap73) reported@InPostUK Thanks but @virginmedia say it is with you and down to you to deliver. How does this get resolved? It does not appear to have left your depot