Virgin Media Outage Report in Carnoustie, Angus, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Carnoustie, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carnoustie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 08: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (7%)
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Phone (3%)
Live Outage Map Near Carnoustie, Angus, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee |
TV | |
| Dundee |
||
| Dundee |
TV | |
| Dundee |
Internet | |
| Dundee |
Total Blackout | |
| Dundee |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Carnoustie, Scotland
Latest outage, problems and issue reports in Carnoustie and nearby locations:
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sandra
(@splogeegal) reported
from
Dundee, Scotland
@virginmedia wifi down in Dundee, no info on website. What a surprise!!!!
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@FightbackVirgin @virginmedia We have all been in touch with citizens advice and were told to speak to a ombudsman about the problems
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Kirsty Price
(@Kirky_P) reported
from
Dundee, Scotland
@virginmedia “the other person cleared” most annoying when trying to get through to customer services. Why is this the only way to cancel accounts when you don’t let customers speak to anyone.
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Very poor service from Virgin Media, WiFi only working50% over 2 months. Offered small amount as goodwill gesture, they explained that all other service were working & that seemed ok. AVIOD!!
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia Plus problems. I even had to get a mate to have a look the phone lines because he used to work for virgin media as enginer he told me the lines were all rusted and need replacing even then they did listen now it's speed problems amongst propertys
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Sandrine B.
(@SandrineBaggins) reported
from
Dundee, Scotland
@virginmedia Hi, still not working and no problem is detected on the website. It seems To be a problem with the DNS server according to the message I get in my laptop.
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⚽️Scuba Steve⚽️
(@stephdufc83) reported
from
Dundee, Scotland
@_p2baa Had to contact virgin media through the week. Thank Christ they have a messaging service online now so I didn’t have to call. 😌
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@libertyglobal. For such a big company and you own virgin media do you listen to virgin media coustmers. Are you rude as there coustmer services. Do you care about virgin media customers. Or do you just take take and not listen or care just like us virgin media customers.
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia how about helping out with all the self insolate people children off business shutting people stuck at home. Etc etc. Such things a added channels with no extra charge. To help the families out.
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Sandrine B.
(@SandrineBaggins) reported
from
Dundee, Scotland
@virginmedia I don't have any roaming concern!!!!! I want to call you while in France to cancel my virgin media account to respect the 30 days notice!
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia It's just not me with the same problems it's my neighbours as well. We have all complained and nothing done with the speed as well as the TV drop out. 2 have moved over to sky because of all the problems.
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Louise Stirton 🏴
(@louisestirton) reported
from
Dundee, Scotland
@virginmedia broadband down in Dundee what's going on
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Col Gray 🤘🏻
(@pixelscol) reported
from
Dundee, Scotland
Thanks @virginmedia for having me endure a call for 48 minutes while I try to get someone to give me the broadband speed I’ve been paying for for over a year (350Mbps but I’m only getting 140Mbps), and then simply hanging up on me with no fix. Joke of a company. #broadbandfail
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Very poor service from Virgin Media, WiFi only working50% over 2 months. Offered small amount as goodwill gesture, they explained that all other service were working & that seemed ok. AVIOD!
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marcella
(@0_marcella) reported
from
Dundee, Scotland
@virginmedia currently looking into other providers as i plan to cancel my virgin since yous have nothing to offer me and not to mention im paying for 100mb internet but just ran a speed test which states i only receive 16.57mb so im getting ripped off big time #rantover
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Virgin Media seem to think they are above reproach! Offering substandard service & charging excessively
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Virgin Media seem to think they are above reproach! Offering substandard service & charging excessively!
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Scott Brander
(@ScottBrander) reported
from
Dundee, Scotland
@virginmedia Your customer service is shocking, I will be changing provider as soon as possible. I had to come back to Virgin Media this year as it was the only Fibre Broadband provider in my street but I'll maybe have to forego speed for decent customer service.
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@SkyUK @virginmedia With this virus going around and thousand going into self isolating Schools closing. Company's and business closing. Is there any deals you're doing. Is there anything your doing to help with things such a free channels.
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@LibertyGlobal @virginmedia. A big thanks for doing absolutely nothing to help us the paying consumers at this time. Is there any point you having a twitter page or Facebook page because your not listening to consumers at all especially at this time.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Parkin
(@1972boy) reported
@virginmedia I became a Virgin Media customer for the first time in December 2021 (broadband and landline). I haven't tried to access my account before now.
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Holly Pascall
(@holly_pascall) reported
@virginmedia Great, thanks so much. So if the damage was caused accidently by a husband that had been let loose with a hedge trimmer... it would be £25 to replace? Would there be an engineer cost aswell?
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Hayley Davies
(@haleyd1506) reported
@virginmedia Everything is logged. Please do not insult me by asking me to check service status. The issue is UB8 3UE and I am waiting for a proper response and proposed compensation that you intend to offer for my consideration
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Brogan Watt
(@Missbwattie) reported
@virginmedia are there problems in the Crayford dartford area? We have a green flashing light on the box and had no WiFi all day. DA1
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Kevin Ma
(@Km106TW) reported
@virginmedia Hi, yes I have signed up to text updates. Day 3 and yes of course VM broadband is down again with the same message fixed by 4 PM. VM what a joke you are
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weezer_m
(@weezer_m) reported
Shocked at my email today from @virginmedia letting me know of the 50% bill increase in a few weeks. And the systems are down so I can’t sort out a new package? After 30 years looks like I need to find a new provider which saddens me.
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James Parkin
(@1972boy) reported
@virginmedia I've registered and everything now seems to be working. Thank you for your help, I assumed that as I was required to create a password over the phone when I signed up, it meant that an online account was created at the same time.
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jak 🦇𖤐 (xtra commissions open)
(@ZEPHYRGHOUL_) reported
@alitheloaf @virginmedia god they’re AWFUL
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Jason Woods
(@jason84woods) reported
@virginmedia Again, these test are performed less than a metre in the same room from the hub. We had sky last week until virgin was installed. This was not an issue with the q hub so it’s highly unlikely that it’s a Wi-Fi issue locally and more an issue with the Wi-Fi on our hub.
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Hayley Davies
(@haleyd1506) reported
@virginmedia Absolutely shocking service! Here we are on day 5 without television and broadband (see previous tweets) no actual apology, reasons for outage or an actual firm fix date and time. Absolutely shocking service! From a disabled and housebound individual