Virgin Media outages and service status in Carnoustie, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Carnoustie, including 0 direct reports.
- The most common problems reported in this area mention TV and Internet.
- TV (95%)
- Internet (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Carnoustie, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carnoustie, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 23: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Carnoustie, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee
|
TV | 7 days ago |
Community Discussion
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Virgin Media Issues Reports Near Carnoustie, Scotland
Latest outage, problems and issue reports in Carnoustie and nearby locations:
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Sabator (@Popehoist) reported from Dundee, Scotland@_Glintofsilver @Ljonik @virginmedia I can personally reccomend Vodafone, cheap fast and it never goes down in the 2 years I've had it
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Bruce Anderson (@BruceAn19815366) reported from Carnoustie, Scotland@virginmedia cancelled my contract with yourselves a month ago after over 20 years as a customer, you don’t have the decency to acknowledge my termination of the contract after me asking your advisor to do so , customer care is appalling
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@virginmedia I would rather call them myself. All I'm asking for is a phone number to call them which does exist so I could call them direct so they can listen to me and sort the problem out.
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Aliki Varvogli (@AlikiVarvogli) reported from Dundee, Scotland@virginmedia Thanks but all this service does is tell us to call you! There must be a way you can fix our phone without us having to spend a fortune trying to call you.
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@FightbackVirgin @virginmedia We have all been in touch with citizens advice and were told to speak to a ombudsman about the problems
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Kirsty Thomson FRSA (@Kirsty1Thomson) reported from Dundee, Scotland@virginmedia @VirginMediaNews yet more terrible customer service from Virgin media disconnected Internet services 10 days early before I moved house when everyone is homeworking offered me £18 compensation!
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@libertyglobal can you please sort you virgin media out here in the UK. How many times can a company hang there phones up to paying costmers when we're trying to get things sorted out.
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandVirgin media hopeless T V not working, can’t get through on phone. Very Very poor! Need to get sorted right now
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandBeen left hanging on phone for over 15 mins by VIRGIN MEDIA AGAIN, 2nd day in a row. Nobody wants to deal with my complaint. I have no lost 2 days of my life that I will never get back because of VIRGIN MEDIA
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Kirsty Thomson FRSA (@Kirsty1Thomson) reported from Dundee, Scotland@VirginMediaNews yet more terrible customer service from Virgin media disconnected Internet services 10 days before I moved house when everyone is homeworking offered me £18 compensation!
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derek stewart🏴 (@delmonifieth) reported from Monifieth, Scotland@virginmedia Waiting in all day for delivery, text at 4pm sorry will be delivered tomorrow. 2 days of my life totally wasted, very poor communication from a MEDIA company!!!
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@libertyglobal. For such a big company and you own virgin media do you listen to virgin media coustmers. Are you rude as there coustmer services. Do you care about virgin media customers. Or do you just take take and not listen or care just like us virgin media customers.
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Emma Smith (@smithmum72) reported from Dundee, Scotland@virginmedia Worst service ever. Had an engineer here today to make good the mess the installation engineer made, allnhebjad to do was tidy up cables and yet he's left us with no TV, broadband or phone and there's no engineers available until Friday. THE WORST
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Louise Stirton💚🤍💜 (@louisestirton) reported from Dundee, Scotland@virginmedia What's going on with your service in Dundee my broadband has been down all night and into this morning 😡
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@SkyUK @virginmedia Were on lock down can't work. No work. No money. But yet you will not help the paying public that pay for your services. How about giving free channels. Frezze payment's. Or do something instead of not listening to the paying public coustmers
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derek stewart🏴 (@delmonifieth) reported from Monifieth, Scotland@virginmedia Think yodel, but it makes no difference- this is a terrible service, don’t care who is to blame. This is terrible service & I’m losing out!!!
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ben (@ben_sturrock) reported from Arbroath, Scotlandis virgin media fibre really as bad as people say it is or
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandVirgin Media seem to think they are above reproach! Offering substandard service & charging excessively!
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@libertyglobal @vmbusiness Ha ha that's a joke 6 weeks of calling and virgin media only for them to hang up everytime and that is the same with there text still waiting. Why not check out virgin media twitter page and Facebook page and see how many very angry costmers are venting there disappointment.
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Stewart Ramsay (@Stew1973) reported from Carnoustie, Scotland@virginmedia 7 days with unstable wifi in the house. Pod has improved upstairs but have to wait 48 hours before a 2nd ordered to resolve issue. By time it arrives we'll be 2 weeks in and might finally be up and running. You don't advertise that.Worse going on in world but jeezo
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martin (@Hmartin1Martin) reported@BTGroup Nah al stick with virgin media never had a issue with them for 10 years unlike you lot
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Dave. (@Notonyournell10) reported@virginmedia There should be no need to message you, I called 2 hours ago, your customer service is abysmal.
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Richard (@xTHEDROIDx) reported@virginmedia I've managed to sort it. Your customer service is appalling and because they're based in India, they lack any form of understanding or compassion and language barriers made the entite situation worse. Your UK based customer service team are flawless.
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jamie (@JMRGBY_) reported@j0nfuzz @virginmedia Brsk knocked on the door the other month to say they now had service so we’ll likely go with them.
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Nicola Savory (@nicsavo83) reported@virginmedia how can I arrange a refund for lack of service? BB & TV down for nearly 24hrs, your call centre staff have been horrendous to deal with and I am sat inside on the best day of the year so far, awaiting an engineer - with zero confidence that they’ll actually arrive!
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Reform UK - Lincoln Branch (@ReformUKLincoln) reported@Benleo Just look at @Trustpilot reviews. Almost impossible to cancel an @virginmedia contract. Sent all evidence to Ombudsman, got written apology and £150.
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Dave. (@Notonyournell10) reported@virginmedia Appt booked for between 8 and 12 today, phoned you at 12, took 25 minutes to speak to someone, was told engineer would call me with a time within the hour, still heard nothing. Shambolic customer service.
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Pete Carroll (@pcarrollmusic1) reported@virginmedia Absolutely despicable. My elderly parents had problems too when they first signed up to them, then they had to navigate their call centre speak from India to resolve it. They're not that good and don't care
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Carole ✝️🇬🇧🏴🙏 (@carole_awebb) reported@virginmedia Is there a customer services number I can call please?
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Laura Flavell (@LauraFlavell1) reported@virginmedia Please can u let me know if Virgin emails are down? I can’t log into my account. I get this: “Your Virgin Media Mail account is currently unavailable. This is either because your Virgin Media Mail account is locked, or because you don’t have an active account with us