Virgin Media Outage Report in Carnoustie, Angus, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Carnoustie, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carnoustie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Carnoustie, Angus, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee |
Phone | |
| Dundee |
Internet | |
| Dundee |
Internet | |
| Dundee |
TV | |
| Dundee |
||
| Dundee |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Carnoustie, Scotland
Latest outage, problems and issue reports in Carnoustie and nearby locations:
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia when virgin media say there here to help and listen. Lol really dont listen to them is all lies. Amaxing how I lost my job because of the virus. And they would wait a few months to sort it. Switched off thanks for nothing honestly disgusting company.
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
VIRGIN MEDIA, promised £40 off next bill, but this has not been applied. Trying to contact them- NO RESPONSE. Also over last week VERY VERY poor internet service
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@libertyglobal can you please sort you virgin media out here in the UK. How many times can a company hang there phones up to paying costmers when we're trying to get things sorted out.
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia do ever answer any of the virgin media customers vast problems. Or is it you just don't care and just take the money and shut up. How would you feel if we hung the phone up on you or stopped paying bills. What would you do then..
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Steven Burns
(@StevenB35256011) reported
from
Dundee, Scotland
@TheBoyMcNicoll @virginmedia Just cancel your direct debit mate. They’ll no be long at getting in contact
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia Web chat where you have to wait. And they never come back. Sorry did that like many many others never got anything sorted. I how have spoken to the ombudsman to try to sort this I have done the email. Spoken. And sent letter. As the ombudsman said. Still waiting to here from you.
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia Done that nothing solved. Tryed that nothing solved. So there must be a number that I can call where you don't hang up on.
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Steve Lonie
(@stevelonie) reported
from
Dundee, Scotland
@DanLeePadgett @CISASUK @virginmedia The Indian call centre don't deviate from the script giving a poor overall customer service wasting a lot of people's time. If it wasn't for good speed I'd have dumped them years ago.
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@libertyglobal @vmbusiness Ha ha that's a joke 6 weeks of calling and virgin media only for them to hang up everytime and that is the same with there text still waiting. Why not check out virgin media twitter page and Facebook page and see how many very angry costmers are venting there disappointment.
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Yackabean
(@Yackabean1996) reported
from
Dundee, Scotland
@virginmedia It went down again tonight, at midnight... again. Stop this from happening for christ sake
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Andy Pangbourne 🐝💛🖤🧡🏴
(@andypan88) reported
from
Dundee, Scotland
@virginmedia congratulations on your shocking customer service and making a blind 86 year old woman feel like a child and nearly in tears over the phone 👏👏👏
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia I would rather call them myself. All I'm asking for is a phone number to call them which does exist so I could call them direct so they can listen to me and sort the problem out.
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia Did I phoned them 4 or 5 times no joy not fixed. Costmer service complaints was a utter joke. Now I have to 28 days and 3 weeks or to sort it all out. But according to the ombudsman that deals with media I should not wait that long for your problem to be sorted
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Yackabean
(@Yackabean1996) reported
from
Dundee, Scotland
@virginmedia Hey, remember me? I’m sure you do BECAUSE THE INTERNETS ******* DOWN AT MIDNIGHT AGAIN DO SOMETHING YOU USELESS WANKERS
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Yackabean
(@Yackabean1996) reported
from
Dundee, Scotland
Internets dead at 00:30 This is beyond pathetic now @virginmedia I shouldn’t be able to predict my internet going down at midnight this accurately
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Yackabean
(@Yackabean1996) reported
from
Dundee, Scotland
@virginmedia HEY YOUR ****** INTERNET DIED AT MIDNIGHT AGAIN WANNA ******* FIX IT CAUSE I’M TIRED OF THIS ****
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia So it's liberty Global and the Ombudsman it is then. You can't have costmers chasing you guys to sort a problem. Or having your Chat site go down. Or phones put down on them. What would happen if every Virgin media costmer refused to pay until thing to be sorted.
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia @andycruise1979 You kidding virgin media. Texted no answer. Phoned and phone put down. Emailed no answer. For weeks and weeks weeks and weeks and still no answer. and I bet Andy did the same as me.
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia I love how you treat us costmers. Though and still want paid🤔🤔🤔🤔. So tell me what avenues can I take for the mess you put me. Was after willing to pay once all this passed but no you switched me off. Won't put me back on till I pay 2 months back. Ps my kids even hate VM.
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Steve Lonie
(@stevelonie) reported
from
Dundee, Scotland
@DanLeePadgett @CISASUK @virginmedia The most laughable thing was I asked them to ping my box to see if they could see me on the network. Two calls and twice I was told that the connection was fine. Thought it might have been a MAC address problem. After a week, they eventually sent an engineer out..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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JimboSlice
(@Jimbo_S1ice) reported
@virginmedia can you please explain why once again my install date has been delayed?! As a new customer this is now getting beyond a joke and I’m seriously thinking of leaving before I’ve even started
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Oh This Bloody Computer
(@OhThisBloodyPC) reported
@virginmedia The call centre say "we will call you back in two hours because the tool we need is not working" They don't call vbqck. One female operative was friendly, but after 45 minutes she, like Jomil before, said "we can't change the details" She passed my wife on to a male call handler
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spydamanz
(@spydamanz) reported
@virginmedia I expected that that’s exactly why you have a 2 star rating (poor) on Trustpilot. I am not wasting my time making anymore complaints to your incompetent staff thanks I will just let everyone on social media platforms hear how terrible you are
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ItsBentley (Aaron)
(@itsbentleytv) reported
@virginmedia Yeah with huge respect this been going on for over a year. So I won’t hold my breath. Just do your job and fix it before someone gets hurt. As I’ve said previously. School nearby and there’s sharp edges on the cupboard. Only takes a kid to trip and get hurt.
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Oh This Bloody Computer
(@OhThisBloodyPC) reported
@virginmedia We have tried to phone your call centre, and twice a man has hung up on when my wife tries to speak to him. It's her work broadband account so she has to place the order - but obviously there is a cultural difference and male callers have a problem with female callers.
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Helen Polley
(@PrettyPolley) reported
@virginmedia Hi, as per my origi al tweet, I've been on a WhatsApp conversation with various people since 9am this morning. It's indicative of the state your customer service is in. All I'm asking is consideration of the fact I have been trying to close my account for days.
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Abdel Reda
(@ahrida) reported
@virginmedia very bad experience with Virgin media. Residential team tells me something completely different to what the business time has told me . Please help 🤔
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Oh This Bloody Computer
(@OhThisBloodyPC) reported
@virginmedia Here are some frequently asked questions missing from your automated service: Why do you outsource customer support to people who are, understandably, struggling to understand callers from a land 5000 miles away in a different time zone?
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Jake Hackleton
(@Jake2020202111) reported
@virginmedia Virgin Media we had a new fibre line fitted on the 9th of march still hasn't been fixed. Got off the phone to customer service an hour ago told me there's nothing they can do. Said they can book another tech visit but nothing is getting sorted had 4 months of bad internet.
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steph
(@stef_ann_ee) reported
@virginmedia hi, please can you confirm if my contract has been cancelled. I never received a confirmation email and I don’t wanna call again as I’ve just spent £42.34 for 58 mintues of being passed from person to person.