Virgin Media Outage Report in Carnoustie, Angus, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Carnoustie, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carnoustie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Carnoustie, Angus, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee |
Internet | |
| Dundee |
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| Dundee |
Internet | |
| Dundee |
Phone | |
| Dundee |
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| Dundee |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Carnoustie, Scotland
Latest outage, problems and issue reports in Carnoustie and nearby locations:
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John Glassey
(@john_glassey) reported
from
Dundee, Scotland
@virginmedia Virgin Media broadband down for me intermittently yesterday, and now down for the past two hours in Dundee
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Lyñsèy Bïrrëll
(@lynzcherrypop) reported
from
Dundee, Scotland
Wtf @virginmedia I call three times to be put on hold with music then after 10 mins later get hanged up on... JOKE
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STEVEN
(@toomuchbrandy) reported
from
Dundee, Scotland
@virginmedia has to be the worst service. Another night without internet. Had nothing but bother since i upgraded services. Be phoning up tomorrow tomorrow to cance and go elsewhere
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Chris Bell
(@Frakbuddy) reported
from
Dundee, Scotland
@virginmedia This is the second or third time since getting this hub I've had to do factory resets. The previous had no issues at all until it eventually failed after 5/6 years.
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ben
(@ben_sturrock) reported
from
Arbroath, Scotland
is virgin media fibre really as bad as people say it is or
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Stewart Ramsay
(@Stew1973) reported
from
Carnoustie, Scotland
@virginmedia Probably doesn't matter now that it's 9pm... just frustrating that there is a wait when nothing is going to change. That'll probably be 2 weeks in total for full service. 2 x pods available on day of instal and there would have been no issue.
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Kirsty Morris
(@kirstycalligan) reported
from
Dundee, Scotland
@virginmedia hi, I've just joined as a new customer but have some queries, can someone please help?
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Emma Smith
(@smithmum72) reported
from
Dundee, Scotland
@virginmedia Worst service ever. Engineer turns up today at 12 to sort a mess of cables left by the installing engineer, leaves us with NO broadband, phone or tv and now can't get an engineer until Friday. Appalling.
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Stewart Ramsay
(@Stew1973) reported
from
Carnoustie, Scotland
@virginmedia 7 days with unstable wifi in the house. Pod has improved upstairs but have to wait 48 hours before a 2nd ordered to resolve issue. By time it arrives we'll be 2 weeks in and might finally be up and running. You don't advertise that.Worse going on in world but jeezo
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Lyñsèy Bïrrëll
(@lynzcherrypop) reported
from
Dundee, Scotland
@virginmedia Yeah that's no problem at all
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Lyñsèy Bïrrëll
(@lynzcherrypop) reported
from
Dundee, Scotland
@virginmedia The problem keeps happening with the calls. Nothing you can help by here thanks anyways.
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Emma Smith
(@smithmum72) reported
from
Dundee, Scotland
@virginmedia Worst service ever. Had an engineer here today to make good the mess the installation engineer made, allnhebjad to do was tidy up cables and yet he's left us with no TV, broadband or phone and there's no engineers available until Friday. THE WORST
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Emma Smith
(@smithmum72) reported
from
Dundee, Scotland
@virginmedia installed on Friday at 6pm, not working since 6pm on Saturday. What a marvellous start 😖
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Emma Smith
(@smithmum72) reported
from
Dundee, Scotland
@virginmedia Yes I did and yes we had to wait 4 days to get service back, due to "something" the Monday engineer did while tidying the cables. Absolute shambles of a service.
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Louise Stirton💚🤍💜
(@louisestirton) reported
from
Dundee, Scotland
@virginmedia What's going on with your service in Dundee my broadband has been down all night and into this morning 😡
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Chris Bell
(@Frakbuddy) reported
from
Dundee, Scotland
@virginmedia All other devices etc seem to be connecting so I will contact HIVE or @scottishgas tomorrow to see if they can help, but given your own systems cant reach the router I believe that's the issue.....again.
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Dorothy Brown
(@Brackens1) reported
from
Dundee, Scotland
@Golfmagic3Golf It really couldn’t get any worse. We have @virginmedia package with poor, unreliable, intermittent broadband connection. Anything would be an improvement.
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Lou
(@LoobooLou) reported
from
Monifieth, Scotland
@virginmedia can you help as staff on phone not willing to help. Parents left without landline as you changed way it works but no form of communication from you re this! Customer service is pants!!
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Chris Bell
(@Frakbuddy) reported
from
Dundee, Scotland
@virginmedia @scottishgas Bad enough I pay £70 a month pretty much for just the solid internet.
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Stewart Ramsay
(@Stew1973) reported
from
Carnoustie, Scotland
@virginmedia Tuesday morning. Immediately got WiFi upstairs. Improved overnight. No change in stability or speed in ground floor at furthest point from router... room we also need a service. Waited 24 hours as box says, no difference. 2nd pod will sort it but can't order it until tomorrow ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mertybhoy
(@mertymcfly4) reported
@virginmedia @TomMockridgeVM Hi, I've been trying to reduce my package for a week now. On hold for 40 mins every time. To then trying online which is not working.. this is pathetic..
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Brian Sinai
(@EthanRayne) reported
@virginmedia Hi, I've had 5 landline calls from 2 different numbers from people in call centres saying they are from Virgin Media and that my router is reporting slow broadband. I assume this is not actually Virgin Media & some kind of scam. Are you aware of this? Thanks.
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Neema Patel
(@NeemaPatel) reported
@virginmedia Also when you google "google outage" and my area, it is evident that there are above average problems all week so I am not the only one.
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8PercentAndroid
(@8percentAndroid) reported
Hi @virginmedia any help on this please? I called and got nowhere?
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Chengcan Yao
(@yaolabEdin) reported
@virginmedia @virginmedia what’s your customer service number so that I can chat with them for a resolution?
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Garry
(@tiberius1805) reported
@virginmedia Got your connect app, been all through these processes for last two years. I’ve got a booster still problematic WiFi issues. Uploaded the Hub 3 control panel and ran a diagnostic check which confirmed an issue with the WiFi, so where do we go from here.
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mertybhoy
(@mertymcfly4) reported
@virginmedia 40 mins on hold. There are plenty of ways you could reduce this, certainly by adopting some of your competitors customer care processes. My next call will be to cancel my entire package, if I ever get through
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Carole Smith
(@Carolesmith71Cs) reported
Someone called me saying they were from @virginmedia tell me I was having problems with my broadband and getting quite angry with me when I said I didn't trust him... Was I right to do this @virginmedia
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Jill Clarkson
(@Jilli29) reported
@virginmedia wow 3 hours on hold to speak to someone to GIVE virgin media money and custom...never again
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Peter Mac🏴🇬🇧🇪🇺
(@Peter_Mac_) reported
@virginmedia Ive been on the help for the last 3 weeks,resetting turning off and on. Thats why I called today. It's disrupting my daughters exam study!