Virgin Media Outage Report in Carnoustie, Angus, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Carnoustie, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carnoustie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Carnoustie, Angus, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee |
Total Blackout | |
| Dundee |
Wi-fi | |
| Dundee |
TV | |
| Dundee |
Internet | |
| Dundee |
Internet | |
| Dundee |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Carnoustie, Scotland
Latest outage, problems and issue reports in Carnoustie and nearby locations:
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Dorothy Brown 💙🇬🇧
(@Brackens1) reported
from
Dundee, Scotland
@CabInStelling We’ve found @virginmedia is just as bad. If you complain on Twitter they just send you back to their automated system. There are no humans working for @virginmedia you can actually talk to. We’ve had intermittent service for a year now & at £100 a month it’s throwing money away.
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Ross Taylor
(@rosstaylor1993) reported
from
Dundee, Scotland
Hello @virginmedia, there are some broadband issues in the Dundee area that have been unresolved since Monday and are greatly interfering with #WFM. Are there are updates or information for when this is likely to be resolved? Call centres not providing much detail sadly. Thanks
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ben
(@ben_sturrock) reported
from
Arbroath, Scotland
is virgin media fibre really as bad as people say it is or
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Claire
(@shoe_gal) reported
from
Dundee, Scotland
Aghhh @virginmedia internet completely down, this is stressing me out as really busy at work
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Stewart Ramsay
(@Stew1973) reported
from
Carnoustie, Scotland
@virginmedia 7 days with unstable wifi in the house. Pod has improved upstairs but have to wait 48 hours before a 2nd ordered to resolve issue. By time it arrives we'll be 2 weeks in and might finally be up and running. You don't advertise that.Worse going on in world but jeezo
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Lyñsèy Bïrrëll
(@lynzcherrypop) reported
from
Dundee, Scotland
@virginmedia Yeah that's no problem at all
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Louise Stirton💚🤍💜
(@louisestirton) reported
from
Dundee, Scotland
@virginmedia What's going on with your service in Dundee my broadband has been down all night and into this morning 😡
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makeupbyemma81
(@emmaweb2006) reported
from
Dundee, Scotland
@virginmedia live Fintry dundee is A problem with the service because there’s a problem with me
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STEVEN
(@toomuchbrandy) reported
from
Dundee, Scotland
In the middle of watching something on netflix and internet goes down again. Every week this is happening @virginmedia
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Aliki Varvogli
(@AlikiVarvogli) reported
from
Dundee, Scotland
@virginmedia Thanks but all this service does is tell us to call you! There must be a way you can fix our phone without us having to spend a fortune trying to call you.
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Stewart Ramsay
(@Stew1973) reported
from
Carnoustie, Scotland
@virginmedia Tuesday morning. Immediately got WiFi upstairs. Improved overnight. No change in stability or speed in ground floor at furthest point from router... room we also need a service. Waited 24 hours as box says, no difference. 2nd pod will sort it but can't order it until tomorrow ?
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Kirsty Morris
(@kirstycalligan) reported
from
Dundee, Scotland
@virginmedia hi, I've just joined as a new customer but have some queries, can someone please help?
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STEVEN
(@toomuchbrandy) reported
from
Dundee, Scotland
@virginmedia has to be the worst service. Another night without internet. Had nothing but bother since i upgraded services. Be phoning up tomorrow tomorrow to cance and go elsewhere
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Lyñsèy Bïrrëll
(@lynzcherrypop) reported
from
Dundee, Scotland
@virginmedia The problem keeps happening with the calls. Nothing you can help by here thanks anyways.
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Emma Smith
(@smithmum72) reported
from
Dundee, Scotland
@virginmedia installed on Friday at 6pm, not working since 6pm on Saturday. What a marvellous start 😖
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Lyñsèy Bïrrëll
(@lynzcherrypop) reported
from
Dundee, Scotland
Wtf @virginmedia I call three times to be put on hold with music then after 10 mins later get hanged up on... JOKE
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Dorothy Brown 💙🇬🇧
(@Brackens1) reported
from
Dundee, Scotland
@virginmedia No. I cannot speak to your team. It’s automated answering service only. I would like to speak to a human and book an engineer to make my £100 a month broadband package work consistently.
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Dorothy Brown
(@Brackens1) reported
from
Dundee, Scotland
@Golfmagic3Golf It really couldn’t get any worse. We have @virginmedia package with poor, unreliable, intermittent broadband connection. Anything would be an improvement.
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John Glassey
(@john_glassey) reported
from
Dundee, Scotland
@virginmedia Virgin Media broadband down for me intermittently yesterday, and now down for the past two hours in Dundee
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Stewart Ramsay
(@Stew1973) reported
from
Carnoustie, Scotland
@virginmedia Probably doesn't matter now that it's 9pm... just frustrating that there is a wait when nothing is going to change. That'll probably be 2 weeks in total for full service. 2 x pods available on day of instal and there would have been no issue.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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COACH With NO Name
(@no_coach) reported
@virginmedia I have no upload speed. The second engineer visit in two weeks confirmed that there is a fault in St Albans and the network is over utilised. The second engineer said the fix date is 22nd Jan but he said that would probably not be correct. Now calling 150 just cuts my call off..
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Paul Hughes
(@Paul0Hughes) reported
@virginmedia Maybe help with my original query?
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Zak 💚
(@zakbrownz) reported
@virginmedia hi trying to get hold of customer service on 150 but the call keeps being cut off
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Pete Bower
(@P13PGA) reported
@virginmedia I need help I’m down grading my package to lower monthly costs
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Cettina norton
(@norton_cettina) reported
@virginmedia No ive been told they are going to review the bill. My broadband is still not sorted hub is 2 weeks late. Im going to make sure everyone i know knows how poor you are and how shockingly bad your customer service is.
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andy
(@donaldandy) reported
@andychanz @ASpaceman2 @virginmedia Yeah I’m doing same if I can ever cancel it 😡
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Keeran Gunnoo
(@KeeranGunnoo) reported
@virginmedia Been on hold for over an hour...no response via your text service...
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Derek MacPherson
(@Derekmac61) reported
@virginmedia The text number can't diagnose or fix faults on any services. can only help with account or billing issues
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shevvyt
(@shevvyt) reported
@queenchristina_ @virginmedia Your terrible experience with @VirginMedia sounds, sadly, very familiar. If they can’t help you then who on earth can?! Their Customer Service experience is highly irritating. Good luck!
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⚡️Marty McKerry⚡️
(@MartyMcKerry07) reported
What internet provider do you guys use? I’m with @virginmedia and have had nothing but bother. It is absolutely garbage for working from home. Especially as I have to deliver online learning/classes etc. I’m basically throwing money down the drain. Any thoughts?