Virgin Media Outage Report in East Wemyss, Fife, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in East Wemyss, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in East Wemyss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near East Wemyss, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Kirkcaldy, Glenrothes and Leven.
| City | Problem Type | Report Time |
|---|---|---|
 Kirkcaldy |
TV | |
| Kirkcaldy |
||
| Glenrothes |
Internet | |
| Kirkcaldy |
TV | |
| Leven |
Internet | |
| Glenrothes |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near East Wemyss, Scotland
Latest outage, problems and issue reports in East Wemyss and nearby locations:
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Kev Russell
(@BigLaz1973) reported
from
Methil, Scotland
@virginmedia my mobile signal has been down all day yesterday and now today #VirginMobileDown 😡
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Beth Murphy
(@bethmmurphy) reported
from
Methil, Scotland
@virginmedia your broadband service is awful, need to reset router constantly and internet drops daily and at all different times 😡😡 no one answers the phones
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Claire Warrender
(@C_CWarrender) reported
from
Methil, Scotland
Is there any company with worse customer service than @virginmedia Husband has so far spent 6 hours on the phone to them today with no joy. They're truly awful.
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia Still no reply from the initial text message I sent yesterday and my internet is currently off again and status page says no issues, this is getting beyond a joke! I'm trying to do school work with my kids, this is very frustrating
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John van Dieken
(@doubledutch13) reported
from
Methil, Scotland
@virginmedia No I can’t get through. Followed online guidance. The router is dropping out. Reset and rebooted numerous times. Simple fix send out a replacement??
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Lesley Kennedy
(@auntielelly) reported
from
Ballencrieff, Scotland
@virginmedia at my wits end trying to sort out my Aunt’s VirginMedia account and register her for some sort of call screening product. Website and online account no use at all. I have full POA. Can anybody please help?!
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🏴 Shaun 🏴
(@Sm1987) reported
from
Glenrothes, Scotland
@virginmedia been trying to cancel my contract for weeks now and spending hours waiting on customer relations online with no one to talk to just a sales team offering me something I can't afford
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Raymond Murray
(@RaymondoMurray1) reported
from
Dysart, Scotland
I’m having real issues with my @virginmedia broadband. Is anyone else being affected by their service? It’s an intermittent fault and my broadband drops which is so frustrating when #workingfromhome I have to say that @virginmedia haven’t been helpful despite calling them often.
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Julie McIntosh
(@JulieMcIntosh1) reported
from
Glenrothes, Scotland
Is there anything more irritating than the @virginmedia chat bot! Being asked if I want to hold on chat every 30 seconds. Actually feels like it’s deliberate so the customer disconnects! #poorcustomerservice
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Fiona Morrison
(@fionalmorrison) reported
from
Glenrothes, Scotland
@ThirdSectorLab @virginmedia I had a similar frustrating experience with Virgin Media a couple of weeks ago. I was on a loop of nonsense via text messages for over a week. I resorted to calling again and selecting the option “thinking of leaving”, 10 mins later - problem solved. Terrible customer service.
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🏴 Shaun 🏴
(@Sm1987) reported
from
Glenrothes, Scotland
@virginmedia sent a message on here on Wednesday and still had no response from anyone. Great service as always
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Colin Fisher
(@bluebrazil81) reported
from
Cowdenbeath, Scotland
@virginmedia can someone actually reply to my tweet use are so ignorant. The worst company I have ever had to deal with in my life.
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Colin Fisher
(@bluebrazil81) reported
from
Cowdenbeath, Scotland
@virginmedia Day 6 and still no internet. Use phoned me yesterday and then hung up and I tried to phone use back and couldn't get through many times. I'm not accepting this I want to cancel.
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Lesley Kennedy
(@auntielelly) reported
from
Ballencrieff, Scotland
@virginmedia It is indeed. If they send anything for me to my aunt’s I’ll never see it!!
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Julie McIntosh
(@JulieMcIntosh1) reported
from
Glenrothes, Scotland
@virginmedia Yeah, see if you were worried about customer service you would find out what has happened and someone would call me with details. But no, I have to call, get through your monstrous IVR and sit on hold being told you’re very busy. I wonder why.......
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@VirginMember @stephenp6255 @virginmedia Yeah, thanks, it appeared on the status page that there was an issue, but there must a bigger issue as 2nite it will go down again no doubt
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Claire Warrender
(@C_CWarrender) reported
from
Methil, Scotland
@fionalmorrison @virginmedia Twice! We need to work out how to work round a break in service before we rage quit!
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia status page is down, so unable to check if any issues, but our channels are not working properly, picture and sound keeps breaking up on all channels.
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🏴 Shaun 🏴
(@Sm1987) reported
from
East Wemyss, Scotland
@virginmedia No I have given up to be honest. I am days in spending hours waiting with no reply. I have to go through the poor service every time explaining to them I can't afford the payments but they try and push a package on me at a higher price. I CAN'T AFFORD IT
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia Not as bad as it was but picture still freezing now and again but the mini tv guide has started freezing when moving through channels.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona O'Raw
(@fionaoraw) reported
@virginmedia I got a reply on another platform from one of your reps - apparently this is a known issue (my original query) and is apparently being worked on - as for the logging in/resetting password/username/areacode - that is still a big mess and extremely customer unfriendly
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Paul Breen
(@CharltonMen) reported
@virginmedia @dkurland92 Seems to be down in south east London but hopefully fixed soon.
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Phil Campbell
(@PhilCampbell_) reported
@virginmedia Yes already done recently. Just can't believe how bad your service has become...
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Fiona O'Raw
(@fionaoraw) reported
@virginmedia It’s looks for my username, not my email, and can’t get my username without the area code as previously mentioned- literally making it impossible for a customer to get anywhere. The tv and WiFi service has been dreadful in recent months and now I can’t even log in
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Mel Shay Anie
(@MelShay) reported
@smoothfuego1 @Blayofficial Like they actually don't even care that they are ****. @virginmedia Why don't you care. Why why why. I hate you man!!!!!
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Ian Smith
(@Dubainosaurus) reported
@virginmedia It would take too long to type. We have had numerous calls to virgin media. We have had two engineer visits. We have had a new router. We feel badly let down. I can’t get WiFi this morning. Im on 4g in my home next to a router with an M600 capability.
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Mani
(@kalaimani1982) reported
@virginmedia Hi I did possibly everything from the Web help but struggled to reach custom service. No service issue where I live
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Mani
(@kalaimani1982) reported
@virginmedia In the Living room where it has been since 2014. Never had connectivity isuues until recently
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Richard Kinsella
(@travel_geek83) reported
@virginmedia I have checked the connections..all securely fixed and no damaged cables. Rebooted the router and it does fix for a short time and then the green lights appear on the router trying to re connect...
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Richard Kinsella
(@travel_geek83) reported
@virginmedia I have checked the connections..all securely fixed and damaged cables. Rebooted the router and it does fix for a short time and then the green lights appear on the router trying to re connect...