Virgin Media outages and service status in East Wemyss, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 0 outage signals in the last 24 hours around East Wemyss, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Phone.
- Internet (40%)
- TV (40%)
- Phone (20%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in East Wemyss, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in East Wemyss, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 6: Problems at Virgin Media
Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near East Wemyss, Scotland
The most recent Virgin Media outage reports came from the following cities: Glenrothes, and Kirkcaldy.
Community Discussion
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Virgin Media Issues Reports Near East Wemyss, Scotland
Latest outage, problems and issue reports in East Wemyss and nearby locations:
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Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
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Gary Bruce (@Gary1165) reported from East Wemyss, Scotland@virginmedia you have taken £162 out my account without my permission ...... that is stealing . I spoke to a girl today and told me yes it was virgins mistake but she can’t return the money I told her I wanted to cancel and she said it would cost me £490 .... this is wrong
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Steven BWS Carty (@cheggs1978) reported from Methil, Scotland@virginmedia We have tried that route also...they weren’t any help either. Absolutely no one is willing to listen to us or the actual facts of what has happened to us. It would be good if someone could actually call us and try to help
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🏴 Shaun 🏴 (@Sm1987) reported from Glenrothes, Scotland@virginmedia sent a message on here on Wednesday and still had no response from anyone. Great service as always
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John van Dieken (@doubledutch13) reported from Methil, Scotland@virginmedia No I can’t get through. Followed online guidance. The router is dropping out. Reset and rebooted numerous times. Simple fix send out a replacement??
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Kev Russell (@BigLaz1973) reported from Methil, Scotland@virginmedia my mobile signal has been down all day yesterday and now today #VirginMobileDown 😡
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Kev Russell (@Kevruss731) reported from Glenrothes, ScotlandGreat virgin media on demand services are not working 😡
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Raymond Murray (@RaymondoMurray1) reported from Dysart, ScotlandI’m having real issues with my @virginmedia broadband. Is anyone else being affected by their service? It’s an intermittent fault and my broadband drops which is so frustrating when #workingfromhome I have to say that @virginmedia haven’t been helpful despite calling them often.
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Nic Krzyzanowski (@CheezySki) reported from Kirkcaldy, ScotlandWhen you are web-chatting to the @virginmedia customer services team about wifi connectivity and their insightful questions are basically how do you connect to WiFi - well through the WiFi obviously!!! 1/2
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Kev Russell (@Kevruss731) reported from Glenrothes, Scotland@virginmedia what is happening with phone signal seems to down
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Les Rey .Erso Meero Live in the city of Light (@amypond4ever) reported from Glenrothes, Scotland@virginmedia IAM tweeting you for the third time today why is You tube on my Search and Discover not working?! I'll tweet you every day for an Answer about This we pay for this why is it Not working????!!
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Fiona Morrison (@fionalmorrison) reported from Glenrothes, Scotland@ThirdSectorLab @virginmedia I had a similar frustrating experience with Virgin Media a couple of weeks ago. I was on a loop of nonsense via text messages for over a week. I resorted to calling again and selecting the option “thinking of leaving”, 10 mins later - problem solved. Terrible customer service.
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🏴 Shaun 🏴 (@Sm1987) reported from East Wemyss, Scotland@virginmedia No I have given up to be honest. I am days in spending hours waiting with no reply. I have to go through the poor service every time explaining to them I can't afford the payments but they try and push a package on me at a higher price. I CAN'T AFFORD IT
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Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
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conradsutherlanddunn (@csd1234) reported from Kirkcaldy, Scotland@virginmedia your internet service has been awful this week, no landline, no internet but checking on line and it says no known issues
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Gary Bruce (@Gary1165) reported from Windygates, Scotland@virginmedia @GlasgBricklayer The problem with @virginmedia is it happens too often . Your staff lie to achieve sales figures and it’s us the public who have the trouble . The chances of talking to the person who caused the trouble is NONE
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Colin Fisher (@bluebrazil81) reported from Cowdenbeath, Scotland@virginmedia can someone actually reply to my tweet use are so ignorant. The worst company I have ever had to deal with in my life.
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Gary Fowler 🏴 (@WhosYerDaddy666) reported from Glenrothes, Scotland@virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never wrong!!
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Julie McIntosh (@JulieMcIntosh1) reported from Glenrothes, Scotland@virginmedia Yeah, see if you were worried about customer service you would find out what has happened and someone would call me with details. But no, I have to call, get through your monstrous IVR and sit on hold being told you’re very busy. I wonder why.......
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Claire Warrender (@C_CWarrender) reported from Methil, Scotland@fionalmorrison @virginmedia Twice! We need to work out how to work round a break in service before we rage quit!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Brendan (@sabrevan) reported@virginmedia - no broadband since Wednesday night. I managed to speak to a person at your help centre. They told me there was there is no service! Wow. When asked what the cause of the problem was, I was told that the engineers were looking into it. What is causing the issue?
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Kevin Clark (@kevinclarknw) reported@virginmedia Not good enough, I'm afraid. This is just the latest outage in recent weeks. The siuation appears to be getting worse, not better. We are paying for a service you are not providing and incurring additional costs through being unable to work from home.
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Jambo (@The_real_Jambo_) reported@virginmedia @officialprendie I live in this area and lost connection about 20mims ago. Router is flashing red. I work from home, how long will this take to fix?
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Sean Hanlon (@seanhanlon77) reported@SziIlar @RacingTV It’s on RTV extra but RTV app is horrid and worse quality, prob watch it on Virgin Media or Sky
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billy (@bingpoten) reported@virginmedia be nice if my internet didnt keep going down ever since you put my price up to £70 a month
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Nottmsteve 🇬🇧 (@nottmsteve) reportedHad an appt this pm for @virginmedia to come for this phone line transfer. It's bad enough that they want a 5hr window, even worse when they don't show up. Went to lodge a complaint but tells me I'm not the a/c holder. It's been in my name for over 30 years! I'm not best pleased
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David Brierley 🍺 🏌️♂️ (@davidlbrierley) reported@virginmedia I have to switch the subtitles on again if I change the channel ? These are the main concerns regarding the 'upgrade' which unfortunately I am stuck with Surely if you have the technology to upgrade you will have the technology to achieve a down grade
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Isla (@saoirseisla) reported@virginmedia 10 straight days. No WiFi/tv channels. No, it’s not an area outage,it started as one but now it’s a major issue affecting my connection.I’ve been on the app but it says no outage issues in my area. No one can seem to tell me when it will be fixed. I work from home and need wifi
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Chris Ohanians (@COhanians) reported@virginmedia Your message button is not working. Just resets the x page over and over
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BEST IPTV (@BestI28294) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers: * 300,000+ live channels * 65,000+ VODs * PPV events