Virgin Media Outage Report in East Wemyss, Fife, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in East Wemyss, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in East Wemyss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near East Wemyss, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Kirkcaldy, Glenrothes, Leven and Lochgelly.
| City | Problem Type | Report Time |
|---|---|---|
 Kirkcaldy |
Internet | |
| Glenrothes |
Internet | |
| Glenrothes |
Wi-fi | |
| Kirkcaldy |
Internet | |
| Glenrothes |
Internet | |
| Glenrothes |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near East Wemyss, Scotland
Latest outage, problems and issue reports in East Wemyss and nearby locations:
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Lesley Kennedy
(@auntielelly) reported
from
Ballencrieff, Scotland
@virginmedia at my wits end trying to sort out my Aunt’s VirginMedia account and register her for some sort of call screening product. Website and online account no use at all. I have full POA. Can anybody please help?!
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🎗JamesAlexander🎗🏴
(@James_AD_89) reported
from
Glenrothes, Scotland
@virginmedia how long will the outage in KY7 last? Been without service most of the day now.
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia Not as bad as it was but picture still freezing now and again but the mini tv guide has started freezing when moving through channels.
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Beth Murphy
(@bethmmurphy) reported
from
Methil, Scotland
@virginmedia your broadband service is awful, need to reset router constantly and internet drops daily and at all different times 😡😡 no one answers the phones
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🏴 Shaun 🏴
(@Sm1987) reported
from
Glenrothes, Scotland
@virginmedia sent a message on here on Wednesday and still had no response from anyone. Great service as always
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Lesley Kennedy
(@auntielelly) reported
from
Ballencrieff, Scotland
@virginmedia It is indeed. If they send anything for me to my aunt’s I’ll never see it!!
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Fiona Morrison
(@fionalmorrison) reported
from
Glenrothes, Scotland
@ThirdSectorLab @virginmedia I had a similar frustrating experience with Virgin Media a couple of weeks ago. I was on a loop of nonsense via text messages for over a week. I resorted to calling again and selecting the option “thinking of leaving”, 10 mins later - problem solved. Terrible customer service.
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Julie McIntosh
(@JulieMcIntosh1) reported
from
Glenrothes, Scotland
Is there anything more irritating than the @virginmedia chat bot! Being asked if I want to hold on chat every 30 seconds. Actually feels like it’s deliberate so the customer disconnects! #poorcustomerservice
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🏴 Shaun 🏴
(@Sm1987) reported
from
East Wemyss, Scotland
@virginmedia No I have given up to be honest. I am days in spending hours waiting with no reply. I have to go through the poor service every time explaining to them I can't afford the payments but they try and push a package on me at a higher price. I CAN'T AFFORD IT
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Claire Warrender
(@C_CWarrender) reported
from
Methil, Scotland
@fionalmorrison @virginmedia Twice! We need to work out how to work round a break in service before we rage quit!
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Colin Fisher
(@bluebrazil81) reported
from
Cowdenbeath, Scotland
@virginmedia Day 6 and still no internet. Use phoned me yesterday and then hung up and I tried to phone use back and couldn't get through many times. I'm not accepting this I want to cancel.
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Kev Russell
(@BigLaz1973) reported
from
Methil, Scotland
@virginmedia my mobile signal has been down all day yesterday and now today #VirginMobileDown 😡
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John van Dieken
(@doubledutch13) reported
from
Methil, Scotland
@virginmedia No I can’t get through. Followed online guidance. The router is dropping out. Reset and rebooted numerous times. Simple fix send out a replacement??
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🏴 Shaun 🏴
(@Sm1987) reported
from
Glenrothes, Scotland
@virginmedia been trying to cancel my contract for weeks now and spending hours waiting on customer relations online with no one to talk to just a sales team offering me something I can't afford
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Claire Warrender
(@C_CWarrender) reported
from
Methil, Scotland
Is there any company with worse customer service than @virginmedia Husband has so far spent 6 hours on the phone to them today with no joy. They're truly awful.
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Julie McIntosh
(@JulieMcIntosh1) reported
from
Glenrothes, Scotland
@virginmedia Yeah, see if you were worried about customer service you would find out what has happened and someone would call me with details. But no, I have to call, get through your monstrous IVR and sit on hold being told you’re very busy. I wonder why.......
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Dav Hunter
(@justdavidhunt) reported
from
Methil, Scotland
@virginmedia paying for 200mb only getting 28mb all week and no service at all Monday and Tuesday, I’m expecting a refund of payment, who am I kidding🤬🤬🤬🤬🤬
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Colin Fisher
(@bluebrazil81) reported
from
Cowdenbeath, Scotland
@virginmedia can someone actually reply to my tweet use are so ignorant. The worst company I have ever had to deal with in my life.
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia status page is down, so unable to check if any issues, but our channels are not working properly, picture and sound keeps breaking up on all channels.
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Raymond Murray
(@RaymondoMurray1) reported
from
Dysart, Scotland
I’m having real issues with my @virginmedia broadband. Is anyone else being affected by their service? It’s an intermittent fault and my broadband drops which is so frustrating when #workingfromhome I have to say that @virginmedia haven’t been helpful despite calling them often.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Deres Fan
(@DeresFan) reported
LOL!!! @virginmedia came back on for just over an hour then went straight back off again!! **** show of a company!
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Melanie Hart
(@MelanieHart72) reported
from
London, England
@virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service
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GeoJackHD
(@GeoJackHD) reported
Tonight's stream will be a last minute decision due to the ongoing issues with @virginmedia Will update you guys in 1 hour 🏆🥺
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Mustapha (BossBaby) Riaz
(@MustaphaR1az) reported
@virginmedia Your mobile data is down too.
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jules54
(@gwenllian47) reported
@virginmedia Fed up of this been on and off since last night cctv not working ring doorbell down, Pentwyn, Cardiff , can’t even get on google!
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Andrew Baggett
(@ambaggett) reported
@virginmedia No mobile network connection for me at all, never mind broadband #useless
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Hello_World
(@PalmiraWorld) reported
There was no signal on the nothern Line platform…. The issue is big then! #virginmedia
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Dean
(@Dean88016748) reported
@virginmedia I’ll just look forward to the credit coming off my bill this month. The amount of problems you are having these last 48 hours is unreal!!!
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maxskitz
(@maxskitz) reported
Any broadband recommendations out there? @virginmedia are constantly letting us down and fobbing us off saying it’s the hub that needs restarting. Looking for reliable fibre broadband #broadband #broadbandprovinders #broadbandrecomendations
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MTB Crush 🚲
(@RocketDogz85) reported
@virginmedia My broadband has been down since I noticed it at 5am on the 4th of April. When is it going to be fixed? I’m already paying a lot for my broadband package. Plus you keep increasing the speed to justify putting the prices up. I’m not made of money.