Virgin Media Outage Report in East Wemyss, Fife, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in East Wemyss, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in East Wemyss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near East Wemyss, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Cowdenbeath, Glenrothes and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Cowdenbeath |
Internet | |
| Glenrothes |
TV | |
| Glenrothes |
TV | |
| Glenrothes |
TV | |
| Kirkcaldy |
Internet | |
| Kirkcaldy |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near East Wemyss, Scotland
Latest outage, problems and issue reports in East Wemyss and nearby locations:
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Would love to but yet again your internet is down but saying no known issues!
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Fiona Morrison
(@fionalmorrison) reported
from
Glenrothes, Scotland
@EveryNextDream @virginmedia I’ve had issues with their customer service for years. I worked for them part time whilst at uni when they were “Telewest”, and went through the whole Virgin take over. We all knew it was doomed from that moment. I’ll be leaving when contract is up.
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Nic Krzyzanowski
(@CheezySki) reported
from
Kirkcaldy, Scotland
When you are web-chatting to the @virginmedia customer services team about wifi connectivity and their insightful questions are basically how do you connect to WiFi - well through the WiFi obviously!!! 1/2
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@GlasgBricklayer @AMDTAD @virginmedia Aye am gonna try and cancel
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia We have tried that route also...they weren’t any help either. Absolutely no one is willing to listen to us or the actual facts of what has happened to us. It would be good if someone could actually call us and try to help
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Still not fixed, a call has been logged to get someone out to fix it but it hasn’t happened yet
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Gary Fowler 🏴
(@WhosYerDaddy666) reported
from
Glenrothes, Scotland
@virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never wrong!!
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Gary Fowler 🏴
(@WhosYerDaddy666) reported
from
Glenrothes, Scotland
@virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never right!!
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia no acknowledgement of your error, but no help unless you get any money from us....which we ACTUALLY DONT HAVE!! Disgustingly ignorant and uncaring and horrible
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia ...before you can do anything. Was told that we couldn’t even talk to anyone from cancellation department...until we either paid or went through collections department. There was/is no care for what has happened...just “give us some money and we’ll help”
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@virginmedia @GlasgBricklayer The problem with @virginmedia is it happens too often . Your staff lie to achieve sales figures and it’s us the public who have the trouble . The chances of talking to the person who caused the trouble is NONE
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia how ironic that your service status page is down. No internet at all just now, it's been up and down all day.
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Gary Bruce
(@Gary1165) reported
from
East Wemyss, Scotland
@virginmedia you have taken £162 out my account without my permission ...... that is stealing . I spoke to a girl today and told me yes it was virgins mistake but she can’t return the money I told her I wanted to cancel and she said it would cost me £490 .... this is wrong
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Julie Greig
(@JulieGreig4) reported
from
East Wemyss, Scotland
@FifeCouncil @virginmedia The shambles with traffic management. Poor guy from @ConeWorks scratching his head. Dunfermline at a standstill
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Not got a clue, they didn’t say, when we check online it says there are no known issues but speaking to an advisor yesterday they said that there was definitely a fault and they would get an engineer out ASAP
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia your internet service has been awful this week, no landline, no internet but checking on line and it says no known issues
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@AMDTAD @virginmedia Alan they don’t care ... they told me I can’t cancel either so they make mistakes and I’m out of pocket . It’s just stealing
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Guillaume, French Translator
(@ecossetranslate) reported
from
Saint Andrews, Scotland
Thanks @virginmedia for the hefty cancellation fee for moving to an area where you don’t provide your services. Customer for 9 years. Never again.
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Derek Forbes
(@derek_forbo1974) reported
from
Kirkcaldy, Scotland
@virginmedia left us hanging again with network failure! Moving from @sky was the worst mistake ever
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@virginmedia I have called 5 times and recorded every call and never got the same info twice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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emily
(@emxlymae) reported
@virginmedia i have an issue that i need help with and i am unable to contact your customer service team by phone - is there a contact email address i can use? thank you
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chris aldridge
(@netsmith) reported
@virginmedia Yes - I would very much like that. I do not understand what the issue is - I want to give you money and use your services but Customer Services team are going out of their way to make it not possible. I agreed something on the phone at renewal & now everyone denies any knowledge.
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Lisa
(@AwesomeBlossomz) reported
@virginmedia To cancel as I can't afford the £35 increase.
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PhantomEmo
(@Phantom_Emo_) reported
@virginmedia my internet has been down since 2am and still not back and your website states no issues when there clearly is. Not good enough really, this happens all too often
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Janaa
(@JAN_TECH) reported
@virginmedia #virginmedia the issue is not solved. Can you help me ?
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Vicki
(@VickiKinsley) reported
@virginmedia it’s no good fixing the broadband outage in WA10 if it’s only going to last an hour 😡😡
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PL
(@thatpoliticsguy) reported
Hello @virginmedia i made a complaint you haven’t come back to me
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Mat Greener
(@matt_greener) reported
@virginmedia my landline has gone down with no dial tone again - this is at the moment a fortnightly problem. I don't want to 40minute plus hold on to your call centre to get it fixed again
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Sir Jimmy James
(@RedJamesH) reported
@The_Stephen @virginmedia Cancel Your DD and start your stop watch Mr B
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Maroon98
(@Maroon9898) reported
@virginmedia Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F009877187. The latest update we have is: Our engineer is on site and they're working to fix the problem. The estimated repair time is now: 14/06/2022 08:05:00. Yet another day.