Virgin Media Outage Report in East Wemyss, Fife, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in East Wemyss, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in East Wemyss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near East Wemyss, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Kirkcaldy, Cupar, Glenrothes and Cowdenbeath.
| City | Problem Type | Report Time |
|---|---|---|
 Kirkcaldy |
Wi-fi | |
| Cupar |
Internet | |
| Cupar |
Internet | |
| Kirkcaldy |
||
| Kirkcaldy |
Internet | |
| Kirkcaldy |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near East Wemyss, Scotland
Latest outage, problems and issue reports in East Wemyss and nearby locations:
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia We have tried that route also...they weren’t any help either. Absolutely no one is willing to listen to us or the actual facts of what has happened to us. It would be good if someone could actually call us and try to help
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia no acknowledgement of your error, but no help unless you get any money from us....which we ACTUALLY DONT HAVE!! Disgustingly ignorant and uncaring and horrible
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia internet down again! This is happening every day, it's a joke.
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🏴 Shaun 🏴
(@Sm1987) reported
from
Glenrothes, Scotland
@virginmedia been trying to cancel my contract for weeks now and spending hours waiting on customer relations online with no one to talk to just a sales team offering me something I can't afford
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🏴 Shaun 🏴
(@Sm1987) reported
from
East Wemyss, Scotland
@virginmedia No I have given up to be honest. I am days in spending hours waiting with no reply. I have to go through the poor service every time explaining to them I can't afford the payments but they try and push a package on me at a higher price. I CAN'T AFFORD IT
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia status page is down, so unable to check if any issues, but our channels are not working properly, picture and sound keeps breaking up on all channels.
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia ...before you can do anything. Was told that we couldn’t even talk to anyone from cancellation department...until we either paid or went through collections department. There was/is no care for what has happened...just “give us some money and we’ll help”
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Gary Fowler 🏴
(@WhosYerDaddy666) reported
from
Glenrothes, Scotland
@virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never right!!
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@stephenp6255 @virginmedia Not working again this morning, all my neighbours the same, so must be a localised issue in Glenrothes, happening almost every day
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia your internet service has been awful this week, no landline, no internet but checking on line and it says no known issues
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia Not as bad as it was but picture still freezing now and again but the mini tv guide has started freezing when moving through channels.
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Gary Fowler 🏴
(@WhosYerDaddy666) reported
from
Glenrothes, Scotland
@virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never wrong!!
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Lesley Kennedy
(@auntielelly) reported
from
Ballencrieff, Scotland
@virginmedia at my wits end trying to sort out my Aunt’s VirginMedia account and register her for some sort of call screening product. Website and online account no use at all. I have full POA. Can anybody please help?!
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Not got a clue, they didn’t say, when we check online it says there are no known issues but speaking to an advisor yesterday they said that there was definitely a fault and they would get an engineer out ASAP
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Derek Forbes
(@derek_forbo1974) reported
from
Kirkcaldy, Scotland
@virginmedia left us hanging again with network failure! Moving from @sky was the worst mistake ever
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Would love to but yet again your internet is down but saying no known issues!
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@VirginMember @stephenp6255 @virginmedia Yeah, thanks, it appeared on the status page that there was an issue, but there must a bigger issue as 2nite it will go down again no doubt
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Still not fixed, a call has been logged to get someone out to fix it but it hasn’t happened yet
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia how ironic that your service status page is down. No internet at all just now, it's been up and down all day.
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia Still no reply from the initial text message I sent yesterday and my internet is currently off again and status page says no issues, this is getting beyond a joke! I'm trying to do school work with my kids, this is very frustrating
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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royal 🌈
(@elthampalacegay) reported
from
London, England
Can you please just sort out the broadband issues in SE9 @virginmedia Been ongoing since the 30th with timeline of resolution continually moving out.
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Gwirionedd
(@gwirionedd2) reported
Yes, I should have read the 'terms and conditions' (if I could find them) - but their contract is a joke. They give no details, relying on bullying and underhand methods to keep the account. A BAD business model. I am now p***ed off with @virginmedia and I'll let everyone know.
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Brad 🦅 VTuber
(@BradachGaming) reported
i will canaling my service if its not sorted and i cant to miss my big stream i planned on wed and i will charge you for a new line to put in when i got to someone who give a a service im paying for this has been going on since the 1st @virginmedia im not happy
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AmyTrakos
(@TrakosAmy) reported
@virginmedia Yes local issues. I've finally managed to log the issue but the issue has been ongoing since last Thursday at least..it comes back on for a few hours (overnight usually) but keeps going again and mobile data is weak for work. Are there actually technicians checking all this time?
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margaret hung
(@curranhung) reported
@virginmedia I am having trouble with webmail. I keep getting "server unreachable" and "error" pop-ups. Emails don't send and don't load. It's extremely slow and times out so that I have to start all over again. Service status says OK. Text message with link uselss. Please help.
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Judith
(@RoodJood) reported
@bondbarton @deneoctober @virginmedia They only compensate if outage is more than 24 hrs. I asked when I called earlier. I guess they'll just reduce for the number of day's worth of service, but that won't compensate for the annual leave I've had to book as I can't work.
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🎀 𝐿𝒶𝓊𝓇𝒶 🎀
(@LAW_1311) reported
Hello @virginmedia could you explain why I’ve had no phone,tv or broadband since 8am this morning. This is really bad and you don’t even compensate you’re customers.
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Nettlebrew
(@Nettlebrew1) reported
@virginmedia It's just started working again. Seemed to be very slow at downloading the messages though. I was getting a message that the server had rejected my password and then I'd get a message that the server had disconnected.
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nick hornby
(@nhornby51743) reported
@virginmedia 15 mins between responses and transfers to various departments is inexcusable. 4 hours is a complete joke. I would have rang but phone is equally as bad and my neutral accent is not understood.
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Nettlebrew
(@Nettlebrew1) reported
@virginmedia No, just email not working.