Virgin Media Outage Report in East Wemyss, Fife, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in East Wemyss, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in East Wemyss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near East Wemyss, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Glenrothes and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Glenrothes |
Internet | |
| Kirkcaldy |
TV | |
| Kirkcaldy |
||
| Glenrothes |
Internet | |
| Kirkcaldy |
TV | |
| Leven |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near East Wemyss, Scotland
Latest outage, problems and issue reports in East Wemyss and nearby locations:
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia Still no reply from the initial text message I sent yesterday and my internet is currently off again and status page says no issues, this is getting beyond a joke! I'm trying to do school work with my kids, this is very frustrating
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Lesley Kennedy
(@auntielelly) reported
from
Ballencrieff, Scotland
@virginmedia at my wits end trying to sort out my Aunt’s VirginMedia account and register her for some sort of call screening product. Website and online account no use at all. I have full POA. Can anybody please help?!
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Raymond Murray
(@RaymondoMurray1) reported
from
Dysart, Scotland
I’m having real issues with my @virginmedia broadband. Is anyone else being affected by their service? It’s an intermittent fault and my broadband drops which is so frustrating when #workingfromhome I have to say that @virginmedia haven’t been helpful despite calling them often.
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@stephenp6255 @virginmedia Not working again this morning, all my neighbours the same, so must be a localised issue in Glenrothes, happening almost every day
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John van Dieken
(@doubledutch13) reported
from
Methil, Scotland
@virginmedia No I can’t get through. Followed online guidance. The router is dropping out. Reset and rebooted numerous times. Simple fix send out a replacement??
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🏴 Shaun 🏴
(@Sm1987) reported
from
East Wemyss, Scotland
@virginmedia No I have given up to be honest. I am days in spending hours waiting with no reply. I have to go through the poor service every time explaining to them I can't afford the payments but they try and push a package on me at a higher price. I CAN'T AFFORD IT
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🏴 Shaun 🏴
(@Sm1987) reported
from
Glenrothes, Scotland
@virginmedia been trying to cancel my contract for weeks now and spending hours waiting on customer relations online with no one to talk to just a sales team offering me something I can't afford
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🏴 Shaun 🏴
(@Sm1987) reported
from
Glenrothes, Scotland
@virginmedia sent a message on here on Wednesday and still had no response from anyone. Great service as always
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Not got a clue, they didn’t say, when we check online it says there are no known issues but speaking to an advisor yesterday they said that there was definitely a fault and they would get an engineer out ASAP
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Lesley Kennedy
(@auntielelly) reported
from
Ballencrieff, Scotland
@virginmedia It is indeed. If they send anything for me to my aunt’s I’ll never see it!!
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Colin Fisher
(@bluebrazil81) reported
from
Cowdenbeath, Scotland
@virginmedia Day 6 and still no internet. Use phoned me yesterday and then hung up and I tried to phone use back and couldn't get through many times. I'm not accepting this I want to cancel.
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@VirginMember @stephenp6255 @virginmedia Yeah, thanks, it appeared on the status page that there was an issue, but there must a bigger issue as 2nite it will go down again no doubt
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Still not fixed, a call has been logged to get someone out to fix it but it hasn’t happened yet
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Colin Fisher
(@bluebrazil81) reported
from
Cowdenbeath, Scotland
@virginmedia can someone actually reply to my tweet use are so ignorant. The worst company I have ever had to deal with in my life.
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Kev Russell
(@BigLaz1973) reported
from
Methil, Scotland
@virginmedia my mobile signal has been down all day yesterday and now today #VirginMobileDown 😡
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia Not as bad as it was but picture still freezing now and again but the mini tv guide has started freezing when moving through channels.
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Fiona Morrison
(@fionalmorrison) reported
from
Glenrothes, Scotland
@ThirdSectorLab @virginmedia I had a similar frustrating experience with Virgin Media a couple of weeks ago. I was on a loop of nonsense via text messages for over a week. I resorted to calling again and selecting the option “thinking of leaving”, 10 mins later - problem solved. Terrible customer service.
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Beth Murphy
(@bethmmurphy) reported
from
Methil, Scotland
@virginmedia your broadband service is awful, need to reset router constantly and internet drops daily and at all different times 😡😡 no one answers the phones
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia status page is down, so unable to check if any issues, but our channels are not working properly, picture and sound keeps breaking up on all channels.
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia internet down again! This is happening every day, it's a joke.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mitesh Patel
(@mitesh_c_patel) reported
Hi @virginmedia, I requested disconnection of my Virgin broadband on the back of the price rise.The next day I got a call from your retention team,they promised to provide me the credit of 50 GBP and the monthly price of 22 GBP.I never got the credit they promised.#shameful
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gareth newby
(@gaznewbz) reported
@virginmedia I need to reset my password because it won’t let me login
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Nic Millar
(@NJM71) reported
@virginmedia I'd rather contact them when it's convenient for me when I'm not working, hence the messaging service (which is a waste of time) .. but thanks 🙄
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Nicholas Dickens 🇺🇦
(@NicholasDickens) reported
Sad to pay for internet and get no service and when I ask for help it’s ignored. Nice to know you get what you pay for – not. @virginmedia
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Kelly-Leigh Cooper
(@kl_coop) reported
@virginmedia I need support please with a charge on returned equipment, are you able to help?
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Chris Senior MSyl BA hons M.ISRM
(@Christo32281499) reported
@virginmedia @O2 I have never dealt with such incompetent members of staff. Signed up to Internet and get charged for a SIM phone line. Then told I have to cancel my whole account and I can't get any money back for a service I didn't ask for or even start.
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Schmorgs
(@Schmorgster) reported
@virginmedia Your customer services is shocking. It's taken 45 mins (in conversation) to remove a £5 add-on from my TV package. You also tried to con me into signing a new 18 month contract to do so. Fortunately, I had your T&C's to hand to put that right! Very poor experience.
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Nick Canham
(@_outdoorfanatic) reported
@virginmedia It's been absolutely terrible all day again. You can't even use the excuse it's because people are at home working any longer.... I just want what I pay for, an average of 350mb!
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Diane Dixon 💙
(@DianedmDixon) reported
@virginmedia @vmbusiness can you help? Disasterous day for our patients no phone lines, and a saga of terrible advice & service from your customer service. Truly shocking
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Barney 🏴🇬🇧
(@Barney666Simon) reported
@virginmedia What’s happening with your Moderators looking into this issue as previously stated ❓