Virgin Media Outage Report in East Wemyss, Fife, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in East Wemyss, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in East Wemyss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near East Wemyss, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Glenrothes and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Glenrothes |
Internet | |
| Kirkcaldy |
TV | |
| Kirkcaldy |
||
| Glenrothes |
Internet | |
| Kirkcaldy |
TV | |
| Leven |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near East Wemyss, Scotland
Latest outage, problems and issue reports in East Wemyss and nearby locations:
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Derek Forbes
(@derek_forbo1974) reported
from
Kirkcaldy, Scotland
@virginmedia left us hanging again with network failure! Moving from @sky was the worst mistake ever
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@virginmedia I have called 5 times and recorded every call and never got the same info twice
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Fiona Morrison
(@fionalmorrison) reported
from
Glenrothes, Scotland
@EveryNextDream @virginmedia I’ve had issues with their customer service for years. I worked for them part time whilst at uni when they were “Telewest”, and went through the whole Virgin take over. We all knew it was doomed from that moment. I’ll be leaving when contract is up.
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Guillaume, French Translator
(@ecossetranslate) reported
from
Saint Andrews, Scotland
Thanks @virginmedia for the hefty cancellation fee for moving to an area where you don’t provide your services. Customer for 9 years. Never again.
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia ...before you can do anything. Was told that we couldn’t even talk to anyone from cancellation department...until we either paid or went through collections department. There was/is no care for what has happened...just “give us some money and we’ll help”
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia no acknowledgement of your error, but no help unless you get any money from us....which we ACTUALLY DONT HAVE!! Disgustingly ignorant and uncaring and horrible
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia The same year virgin last provided a value for money service
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@virginmedia @GlasgBricklayer The problem with @virginmedia is it happens too often . Your staff lie to achieve sales figures and it’s us the public who have the trouble . The chances of talking to the person who caused the trouble is NONE
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@AMDTAD @virginmedia Alan they don’t care ... they told me I can’t cancel either so they make mistakes and I’m out of pocket . It’s just stealing
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@GlasgBricklayer @AMDTAD @virginmedia Aye am gonna try and cancel
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Julie Greig
(@JulieGreig4) reported
from
East Wemyss, Scotland
@FifeCouncil @virginmedia The shambles with traffic management. Poor guy from @ConeWorks scratching his head. Dunfermline at a standstill
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia how ironic that your service status page is down. No internet at all just now, it's been up and down all day.
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia We have tried that route also...they weren’t any help either. Absolutely no one is willing to listen to us or the actual facts of what has happened to us. It would be good if someone could actually call us and try to help
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Gary Fowler 🏴
(@WhosYerDaddy666) reported
from
Glenrothes, Scotland
@virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never right!!
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Kev Russell
(@Kevruss731) reported
from
Glenrothes, Scotland
@virginmedia what is happening with phone signal seems to down
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Gary Fowler 🏴
(@WhosYerDaddy666) reported
from
Glenrothes, Scotland
@virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never wrong!!
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Nic Krzyzanowski
(@CheezySki) reported
from
Kirkcaldy, Scotland
When you are web-chatting to the @virginmedia customer services team about wifi connectivity and their insightful questions are basically how do you connect to WiFi - well through the WiFi obviously!!! 1/2
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia your internet service has been awful this week, no landline, no internet but checking on line and it says no known issues
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Sharon Allison
(@SharonSlayer38) reported
from
Kirkcaldy, Scotland
@virginmedia still having problems with @facebook pictures, posts not downloading properly, starting to get annoying now to say the least
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Gary Bruce
(@Gary1165) reported
from
East Wemyss, Scotland
@virginmedia you have taken £162 out my account without my permission ...... that is stealing . I spoke to a girl today and told me yes it was virgins mistake but she can’t return the money I told her I wanted to cancel and she said it would cost me £490 .... this is wrong
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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JoJo
(@unicorn_lil21) reported
@virginmedia No I have rebooted it every night and taken the internet cable and out and back on. This is the only box in the house. It has been doing this since the outage on the 4/4/2023
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Annie1971
(@anniebev6) reported
For the last week my TV and internet has been crap, now I can't even use the app to find out what's happening in my area, such a crap company #virginmedia
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Neil
(@rettoclien) reported
@Virginmedia Hello I am trying to log into the o2 priority app, as it says VM broadband customers have access, I get passed the login screen, but when asked to put in my mobile number I’d get an invalid auth token error. I am not and o2 or vm mobile customer. Can you resolve this
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JimBob🏴🏴🇮🇹
(@Brynglas70) reported
@virginmedia There's a widespread ongoing issue since last week's outage. Hub 4's aren't connecting to WiFi pods.
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Customer Service
(@complaints_help) reported
@DevoyPaul @virginmedia @NatGeoUK Hi Paul, We’re sorry for the delay getting this sorted. Bank holiday hangovers still wearing off. Not to worry, we’ll these big *****’s back on your screen in no time. Thanks Customer Service
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Hayreddin Barbarossa
(@OghuzKh) reported
@chilternrailway and @virginmedia competing for the worst company of 2023. Its a close battle
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Jack P
(@jack_p_93_) reported
@virginmedia service down AGAIN in ME5. No broadband whatsoever. Restarted and reset the hub and unable to connect. Any chance of some help or refund as we are trying to work from home which is quite hard when you don’t have any wifi. Awful service
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Wendy Nicholas
(@WendyNicholas1) reported
@virginmedia Speed is not the issue it's the dropouts But we are told because it is intermittent it's not a issue that we can have any type of compensation for as it is not total loss and if it takes 2hrs to watch an 1hr of TV as the WiFi drops waiting for it to restart is not a problem
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Jonathan
(@DigitalJonathan) reported
from
Bristol, England
Looks like @virginmedia #virginmedia is down in Bristol again. Bravo. Idiots
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yaknottocs
(@yakalot2) reported
@virginmedia Thank you. Now why couldn't the customer service adviser on the phone say that? Seems that some retraining is needed.