Virgin Media outages and service status in Lochgelly, Scotland
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Lochgelly, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Aug 8, 12:35 PM GMT+1.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lochgelly, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lochgelly, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Lochgelly, Scotland
The most recent Virgin Media outage reports came from the following cities: Dunfermline, Kirkcaldy, Glenrothes, Cowdenbeath, Linlithgow, and Rosyth.
| City | Problem Type | Report Time |
|---|---|---|
 Dunfermline
|
Internet | 2 days ago |
|
Kirkcaldy
|
Internet | 4 days ago |
|
Glenrothes
|
Internet | 8 days ago |
|
Kirkcaldy
|
Internet | 10 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Lochgelly, Scotland
Latest outage, problems and issue reports in Lochgelly and nearby locations:
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🎗JamesAlexander🎗🏴 (@James_AD_89) reported from Glenrothes, Scotland@virginmedia how long will the outage in KY7 last? Been without service most of the day now.
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conradsutherlanddunn (@csd1234) reported from Kirkcaldy, Scotland@virginmedia Not got a clue, they didn’t say, when we check online it says there are no known issues but speaking to an advisor yesterday they said that there was definitely a fault and they would get an engineer out ASAP
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G (@ginandtoxicuk) reported from Dunfermline, ScotlandHow can I check an order for iPhone 13 pro @virginmedia and make sure it linked to my broadband account for order to show I’m already a customer ? #virginmobile
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Colin Fisher (@bluebrazil81) reported from Cowdenbeath, Scotland@virginmedia Day 6 and still no internet. Use phoned me yesterday and then hung up and I tried to phone use back and couldn't get through many times. I'm not accepting this I want to cancel.
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Danny mycock Portsmouth/fife (@Dannymycockgma1) reported from Lochgelly, Scotland@virginmedia is the biggest load of ****. 8 days with no service and still no one has come out to sort it. ******* useless *****. I hope mr Branson is happy the ******* prick
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James Scott (@kinneil_ynwa) reported from Dunfermline, Scotland@virginmedia this is getting silly. 4 times I have called to give you my business and just stuck listening to crap hold music....should I just stick with @sky
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A Wedge 🏴💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland@virginmedia your call centre is rude, they can’t understand simple English, round in circles, the line keeps buzzing out, I want to cancel but they will not put me through to anyone who can. They profess to be from every team everything I ask for help! Shocking how bad this is
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A Wedge 🏴💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland@virginmedia They may have the same training but they do not have the same capability to make decisions. I don’t care where they are based but only UK based departments can help getting this installed. How can @Ofcom allow you to charge premium numbers just to get in touch it’s been 10 weeks!
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Gary Porter (@gporter1983) reported from Glenrothes, Scotland@virginmedia Still no reply from the initial text message I sent yesterday and my internet is currently off again and status page says no issues, this is getting beyond a joke! I'm trying to do school work with my kids, this is very frustrating
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Anna Bell Coaching (@annabellcoach) reported from Bo’ness, Scotland@virginmedia Thanks but I've done all that. Website says 'no known issues' but the automated answer message says there are 'complex issues' that engineers are working on. We had an engineer booked yesterday but they called off saying it was fixed. It's not.
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garyfarmer🏴 (@garyfarmsocial) reported from Linlithgow, ScotlandThe @virginmedia challenge. How long can you keep your internet connection before it goes down. 26 minutes and you’re lucky.
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Kari McBurnie (@kari_mcburnie) reported from Dunfermline, Scotland@virginmedia despite contacting you and reporting an issue, no one has contacted me. Your contractors have laid tar over my drains. This is now 8 weeks on and still no further forward.
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A Wedge 🏴💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland@virginmedia I have been calling premium numbers for weeks to speak to people. Only one seemed to help but she was from a UK office and said she would call me back. I am still waiting over a week later for anyone to be in touch with me!
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Baz 🏴 (@BigBajio) reported from Dunfermline, Scotland@virginmedia Engineer has just turned up and trying to resolve issue !
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A Wedge 🏴💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland@virginmedia No one has been in touch. No one has arrived to to the work. No one is actually doing anything to help me whatsoever?! What is going on?
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Gary Fowler 🏴 (@WhosYerDaddy666) reported from Glenrothes, Scotland@virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never wrong!!
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A Wedge 🏴💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland@virginmedia now on my 11th call to sort this out in the last 3 weeks. Each time on the phone for over an hour and still no solution. How to I cancel everything if they refuse to do it and pass me through 5/6 call centres
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Fiona Morrison (@fionalmorrison) reported from Glenrothes, Scotland@ThirdSectorLab @virginmedia I had a similar frustrating experience with Virgin Media a couple of weeks ago. I was on a loop of nonsense via text messages for over a week. I resorted to calling again and selecting the option “thinking of leaving”, 10 mins later - problem solved. Terrible customer service.
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conradsutherlanddunn (@csd1234) reported from Kirkcaldy, Scotland@virginmedia your internet service has been awful this week, no landline, no internet but checking on line and it says no known issues
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AyeCandy (@caloomboo) reported from Kirkcaldy, Scotland@PremierSportsTV what’s going on with your service on @virginmedia been frozen for 20 minutes now!!! Paying specifically to watch @PRO14Official and I can’t!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Trina S 💙 (@BrownEyedGirlGB) reportedBy December 2025 @virginmedia ongoing service monitoring determined I needed a free hub to stabilise connection. Lost track of how often internet has gone down for few minutes or so then come back. However, in last month it has been out for hours 3 times. 2/?
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Tommy Fitz (@blugun) reported@virginmedia down again, 2nd time in two days🙄🙄🙄
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MakkaZilla (@MakkaZilla) reported@virginmedia I moved back to you 6 months ago, and until recently things were going okay. But I've just lot service again, I've lost count of how many times we've lost connection in the last 2 weeks or so. What on earth is going on???
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Davie G 🇬🇧 (@fredbeare) reported@biggle1908 Wouldnt touch virgin media witha barge pole, agreed to join them then customer service set in was apallingso pulled out
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FoundNemo (@NemoH666266) reportedI'm so unbelievably ****** off that @virginmedia have **** the bed with streaming Sky Sports + and not even taking responsibility for it. Trying to say there isn't an issue. We pay for a service and spend all day looking forward to watching the game and nope...doesn't work
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Ian Davies (@IDavies1979) reported@biggle1908 There Internet is faster but Virgin media are a nightmare to deal There by far the worst of all the platforms
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Jase Whelan (@WiJayWhelan) reported@virginmedia so 4 days later i receive this 😡Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F012405802. The latest update we have is: We have identified the problem and an engineer is on their way. The estimated repair time is now: 12/08/2026 13:00:00
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Dadaldo (@HRH_Duke_of_Url) reportedVirgin Media are the worst. They strong armed me into a ****** deal to take out an O2 sim for £5 a month just to get affordable broadband. Now when my broadband's down, which happens weekly, I check their online service checker and it bounces me to a virgin02 sign in page.
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Box National (@BoxNational) reportedHi , how can I escalate a serious issue which after 7 days is getting worse and im getting packages and increases which I am not asking for in fact I cant believe the incompetence from your customer services, its really bad and I need to speak to someone urgently @virginmedia
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Chef Paul (@ChefPaul41) reportedReckon we had better offerings on TV last week in our lodge ( caravan ) with Freeview than we do back home with virgin media. TV sucks.