Virgin Media Outage Report in Lochgelly, Fife, Scotland

Problems in the last 24 hours in Lochgelly, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lochgelly, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Lochgelly, Scotland

The most recent Virgin Media outage reports came from the following cities: Kirkcaldy, Dunfermline, Glenrothes, and Rosyth.

City	Problem Type	Report Time
Kirkcaldy	TV	11 hours ago
Kirkcaldy	Internet	10 days ago
Dunfermline	Internet	15 days ago
Kirkcaldy	TV	16 days ago
Glenrothes	E-mail	19 days ago
Glenrothes	TV	22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Lochgelly, Scotland

Latest outage, problems and issue reports in Lochgelly and nearby locations:

• 
  Stephen Honeyman (@sh0110b8995) reported 3 minutes ago from Kirkcaldy, Scotland

  @virginmedia hello I'm trying to sort out my new upgrade as I have problems with it. The customer service is closed when can I get help?

• 
  MATT LAFF (@MattLafff) reported 5 minutes ago from Windygates, Scotland

  @virginmedia I know there is issues.. AGAIN

• 
  Ally (@Nowhereman91) reported 6 minutes ago from Kirkcaldy, Scotland

  @virginmedia a want to upgrade my account but your site hasn't let me view my options in over a week and I can't get through on the phone. Please help.

• 
  Laura Barbour (@dreamingisfree) reported 6 minutes ago from Bo’ness, Scotland

  @virginmedia It is now almost four weeks since I have had broadband. The technician who came out 11 days ago assured me the “dig team” would be out in the next day or two. Having now spent approximately 738 hours trying to contact you, I have finally spoken to a customer (1)

• 
  G (@ginandtoxicuk) reported 9 minutes ago from Dunfermline, Scotland

  How can I check an order for iPhone 13 pro @virginmedia and make sure it linked to my broadband account for order to show I’m already a customer ? #virginmobile

• 
  Alli (@Alli3Fifer) reported 11 minutes ago from Kirkcaldy, Scotland

  @virginmedia It will be interesting to know what ofcoms view is of virgin continuing to sell a service that has been known not to be working since at least Oct. Is it not an option to go back to a standard phone line rather than VOIP for vulnerable customers??

• 
  Steve Crichton 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SMC2502) reported 12 minutes ago from Glenrothes, Scotland

  @virginmedia What's up with WiFi in KY6 1EB area? Been down for hours now.

• 
  Nicola❤️🏳️‍🌈❤️ (@pixiecat5) reported 16 minutes ago from Cowdenbeath, Scotland

  @virginmedia no internet for 4 days now. Outage reported Fri. No updates other than the resolution date moving every day. No text updates as promised. @FifeCouncil you have cut the cable whilst replacing Streetlighting. Contact me please. I cannot work hence can't earn anything

• 
  Jill Scorer (@JillScorer1) reported 16 minutes ago from Dalgety Bay, Scotland

  @lornagilmour_ @virginmedia @SkyUK How to make a complaint via phone. Call us on 150 from your Virgin Media landline or Virgin Mobile. Or 0345 454 1111* from any other phone. WONDER IF THIS WOULD WORK?

• 
  Steve Crichton 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SMC2502) reported 20 minutes ago from Glenrothes, Scotland

  @GregWilliams85 @virginmedia 50 bucks a month for a **** service. Sound familiar.....

• 
  Alli (@Alli3Fifer) reported 20 minutes ago from Kirkcaldy, Scotland

  @virginmedia Quite simply No. They are in mid 70s and tbh we just need the issue fixed. Mum is awaiting a call from the hospital & is concerned and stressed they won’t be able to get her as she hasn’t had use of the number she is has had since 1989 for over a week!! My Dad is just stressed

• 
  Laura Barbour (@dreamingisfree) reported 21 minutes ago from Bo’ness, Scotland

  service agent who tells me an appointment is scheduled for the 15th November. Shall I laugh or scream? 7 weeks with no WiFi? @virginmedia (2)

• 
  🎗JamesAlexander🎗🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@James_AD_89) reported 22 minutes ago from Glenrothes, Scotland

  @virginmedia how long will the outage in KY7 last? Been without service most of the day now.

• 
  Dav Hunter (@justdavidhunt) reported 23 minutes ago from Methil, Scotland

  @virginmedia paying for 200mb only getting 28mb all week and no service at all Monday and Tuesday, I’m expecting a refund of payment, who am I kidding🤬🤬🤬🤬🤬

• 
  𝓕𝓲𝓸𝓷𝓪 (@fionalmorrison) reported 25 minutes ago from Glenrothes, Scotland

  @DonnaHe60990670 @virginmedia My Twitter posts are riddled with me ranting about how poor their customer service is. Hope you get a resolution soon x

• 
  Les Rey .Erso Meero Live in the city of Light (@amypond4ever) reported 32 minutes ago from Glenrothes, Scotland

  @virginmedia IAM tweeting you for the third time today why is You tube on my Search and Discover not working?! I'll tweet you every day for an Answer about This we pay for this why is it Not working????!!

• 
  Danny mycock Portsmouth/fife (@Dannymycockgma1) reported 35 minutes ago from Lochgelly, Scotland

  @virginmedia is the biggest load of ****. 8 days with no service and still no one has come out to sort it. ******* useless *****. I hope mr Branson is happy the ******* prick

• 
  Kim667 (@Kim6672012) reported 37 minutes ago from Kirkcaldy, Scotland

  @virginmedia poor show @virgin media. Nothing works! Not even the app or your service status page.

• 
  Marc 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Onlymee100) reported 50 minutes ago from Kirkcaldy, Scotland

  @virginmedia TV service not working, your website doesn't seem to be working either, some people saying they're getting channels 1-4 but I'm getting no channels at all

• 
  Alli (@Alli3Fifer) reported 56 minutes ago from Kirkcaldy, Scotland

  @virginmedia Spent another 75 mins on the phone & managed to get a technician out this afternoon.The technician confirmed it is a known fault with the hub 5 and knew without testing what the issue was. The fault has no fix and my vulnerable parents are still left without the phone service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  edd (@Edduknow) reported 3 minutes ago

  @virginmedia can someone fix the broadband in the N22 area, it is #terrible always down, then I get a stupid email saying we improved your broad like the hell you have.

• 
  tim barker (@tjbarker72) reported 5 minutes ago

  @virginmedia Same again tonight. Useless. Frustrating. No help. No communication. Expensive. Not working

• 
  Tim Shishodia (@TimShishodia) reported 6 minutes ago

  @virginmedia Hi. Yes. Allowing the customer to submit a written complaint ensures a record is kept of all the points they consider relevant. By insisting that customers telephone you, there is no means of viewing or verifying whether the complaint has been recorded or the format of it.

• 
  Anthony Porter (@TheAntPorter) reported 7 minutes ago

  @virginmedia how come as a customer of 20 years I am being asked to pay more than a new customer for less price? Why is my loyalty not rewarded?

• 
  Anthony Porter (@TheAntPorter) reported 17 minutes ago

  @virginmedia I am a customer of 20 years loyalty am I being asked to pay more than a new customer for the same upgraded package? And an activation fee? Do you genuinely want me to go to @SkyUK

• 
  Janet Lilley (@kendrasmum03) reported 19 minutes ago

  @virginmedia It's the confusion between what my bill says and what your agent says are completely different, tried to cancel sky sports and after an hour the agent couldn't do it, refused to put us through to a manager and the line went dead! Don't know what I am now going to be paying for.

• 
  Fame Razak (@famerazak) reported 19 minutes ago

  @NMBLAKE @virginmedia Our @virginmedia router drops out randomly. All the support I get here, points me to their website that don’t resolve it and getting through to a human on the phone has been impossible and they’ve just put the price up to £31 a month. Good job I have unlimited 4G with 3 really.

• 
  James Garwell (@jamesgarwell) reported 19 minutes ago

  @virginmedia If the deal had been there, I’d have signed up today. But if can’t get the deal, and your agents can’t offer the deal, I’m left with ordering @skytv as an option, but with an expectation that when I call you to cancel you’ll find a way to offer the ‘new Cust’ deal to an existing.

• 
  Lorraine Collier (@LorraineCollier) reported 19 minutes ago

  WTF last week I could get Any & devs Saturday night takeaway on virginmedia player but this week the show is gone off itv

• 
  Brian Booth (@BrianBo54982288) reported 23 minutes ago

  @virginmedia Called the team they sent me out a new sim card but it didn't work. I have spoken to people in the local area and apparently there are quite a few masts down in the area