Virgin Media

Virgin Media Outage Report in Lochgelly, Fife, Scotland

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The latest reports from users having issues in Lochgelly come from postal codes KY5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lochgelly, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lochgelly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lochgelly, Fife, Scotland 03/31/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lochgelly, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Kirkcaldy, Dunfermline, Glenrothes, Lochgelly, Cowdenbeath, Bo’ness and Leven.

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City Problem Type Report Time
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Internet
United KingdomEdinburgh Phone
United KingdomEdinburgh Internet
United KingdomEdinburgh TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lochgelly, Scotland

Latest outage, problems and issue reports in Lochgelly and nearby locations:

  • McDad19 McDad (@McDad19) reported from Edinburgh, Scotland

    Aaaand #virginmedia is down again...

  • DannyZyw Danny Zyw (@DannyZyw) reported from Edinburgh, Scotland

    @StevenSum32 @virginmedia Edinburgh! Yes I’ve had same problems for last 2 weeks... rebooting doesn’t help.. presuming it’s to do with too much traffic during lockdown but some explanation from @virginmedia would help

  • gporter1983 Gary Porter (@gporter1983) reported from Glenrothes, Scotland

    @virginmedia internet down again! This is happening every day, it's a joke.

  • Mike1874 Mike Smith (@Mike1874) reported from Edinburgh, Scotland

    @Adullamite1 @virginmedia Trouble is we can't do without broadband as we're both working from home. Virgin don't even have a customer service email address. Marion has just spent 50 minutes on the phone. Quite awful.

  • AlexLamond1 Alex (@AlexLamond1) reported from Edinburgh, Scotland

    @martyajackson @virginmedia This seems to have been a UK wide issue, lots of talk of Vodafone, Sky, BT, EE and TalkTalk all having issues. All back up now though. Virgin shouldn’t have been affected but who knows at what box the issue lay

  • garyfarmsocial garyfarmer🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@garyfarmsocial) reported from Linlithgow, Scotland

    The @virginmedia challenge. How long can you keep your internet connection before it goes down. 26 minutes and you’re lucky.

  • csd1234 conradsutherlanddunn (@csd1234) reported from Kirkcaldy, Scotland

    @virginmedia Would love to but yet again your internet is down but saying no known issues!

  • Mike1874 Mike Smith (@Mike1874) reported from Edinburgh, Scotland

    @Adullamite1 @virginmedia Virgin is £133 per month for tv, broadband and phone. We have a deal which takes it down to £103 which is quite reasonable. But see trying to talk to someone...😒

  • csd1234 conradsutherlanddunn (@csd1234) reported from Kirkcaldy, Scotland

    @virginmedia Not got a clue, they didn’t say, when we check online it says there are no known issues but speaking to an advisor yesterday they said that there was definitely a fault and they would get an engineer out ASAP

  • Billybop Billy McKirdy (@Billybop) reported from Edinburgh, Scotland

    @virginmedia internet, broadband, WiFi, smart tv, all inaccessible due to continued signal problems in east Edinburgh, this is not acceptable at all, please resolve it, so much of our home activity relies on our internet access. 4 days now. This is poor service.

  • gporter1983 Gary Porter (@gporter1983) reported from Glenrothes, Scotland

    @virginmedia how ironic that your service status page is down. No internet at all just now, it's been up and down all day.

  • csd1234 conradsutherlanddunn (@csd1234) reported from Kirkcaldy, Scotland

    @virginmedia Still not fixed, a call has been logged to get someone out to fix it but it hasn’t happened yet

  • paigelawsonhfc PaigeLawson💚 (@paigelawsonhfc) reported from Edinburgh, Scotland

    Not surprised one bit that Virgin Media wifi is down across the UK.. robbing shower of shites. Glad i got rid of them 👍🏼

  • _Gemmaaaa_ Gemma Cairns (@_Gemmaaaa_) reported from Edinburgh, Scotland

    @virginmedia broadband is down again...

  • _HausOfVictor 𝚅𝚒𝚌𝚝𝚘𝚛 🌟 (@_HausOfVictor) reported from Edinburgh, Scotland

    @virginmedia Already done and nothing - this keeps happening every few days for a few hours at a time. Can’t believe I’m paying full price for a service I only get 70% of the time - especially annoying when I rely on it to work from home.

  • McDad19 McDad (@McDad19) reported from Edinburgh, Scotland

    Aaand #virginmedia is down again!

  • jamiemchale Jamie McHale (@jamiemchale) reported from Edinburgh, Scotland

    So looks like yes, @virginmedia is having a big outage.

  • FraserStewart5 Fraser Stewart (@FraserStewart5) reported from Edinburgh, Scotland

    @virginmedia when will this outage be fixed

  • MarkTempini Mark Tempini 🕹👏 (@MarkTempini) reported from Edinburgh, Scotland

    The only reason Virgin Media works for 10 mins before shitting itself again is so they don't have to pay anyone compensation for the outage

  • StuartSned Stuart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@StuartSned) reported from Bo’ness, Scotland

    @virginmedia what is going on with email accounts. I’m down!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Supersharp86 Sharpy (@Supersharp86) reported

    got to love @virginmedia 5 weeks of intermittent connection were in the case was a faulty modem but yet i have to pay the full months bill for hardly any service net down every 5 mins made impossible to work from home so i lost money not good service at all switch may be in order

  • Sarah29tmo Sarah Thompson (@Sarah29tmo) reported

    @virginmedia I would like this link to he left open if possible please so that when it goes down again I have a quick way to contact you and you can look into the issues.

  • PaddyPo32312273 Paddy Power (@PaddyPo32312273) reported

    @just_Jimbo_ @virginmedia Jimbo best thing to do is jump to Vodafone! Solid connection solid service and half the price of these clowns! Vodafone actually have a customer service that will help you instead of empty answers like these lot!!

  • PaddyPo32312273 Paddy Power (@PaddyPo32312273) reported

    @virginmedia Cash is bang on with what he's just stated. Virgin media's Internet is **** their customer support service is even worse than their ****** interment. Never get the speeds you pay for that's when the service isn't down.

  • Kb1234512345 K (@Kb1234512345) reported

    @virginmedia Same problem. On the 5th day now. I keep having to unplug router then put it back on!

  • SajawalJaved 🏋🏽‍♂️🦇 Cheeseburger Saj 👶🏽🪄 (@SajawalJaved) reported

    Honestly feel like @virginmedia love ***************… Told me that everything is all set up at the new place all they have to do is ‘send a signal’ but yet here I am with no wifi and a screaming child who wants her nursery rhymes!

  • Kb1234512345 K (@Kb1234512345) reported

    @virginmedia Absolutely disgusting. I keep getting asked the same thing in the last 5 days. Not a penny compensation. What am i paying for? My security cameras rely on internet and everything in the house goes offline because of the crap broadband!!!

  • JackStevens17 Jack Stevens (@JackStevens17) reported

    Nice one @virginmedia no internet , home phone or tv until THURSDAY, yet I’ll be expected to pay for 4 days of no service. What a joke

  • PaddyPo32312273 Paddy Power (@PaddyPo32312273) reported

    @virginmedia @just_Jimbo_ Absolutely useless company! Service is constantly down. Customer service is the worse I've ever had to deal with! you never actually get what's advertised and sold to you!! I tried to change me address with ye, spent 2 hours on hold and got nothing done!

  • PaddyPo32312273 Paddy Power (@PaddyPo32312273) reported

    @DonnieWyer @virginmedia @EGX Vodafone would be the service for you so! Stay away from these dodgy bastards!! They'll take your money amd give **** all in return! 👍