Virgin Media outages and service status in Lochgelly, Scotland
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Lochgelly, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Phone.
- TV (50%)
- Internet (33%)
- Phone (17%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lochgelly, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lochgelly, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Lochgelly, Scotland
The most recent Virgin Media outage reports came from the following cities: Glenrothes, Kirkcaldy, and Dunfermline.
| City | Problem Type | Report Time |
|---|---|---|
 Glenrothes
|
Phone | 8 days ago |
|
Kirkcaldy
|
Internet | 13 days ago |
|
Kirkcaldy
|
Internet | 13 days ago |
|
Kirkcaldy
|
TV | 16 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lochgelly, Scotland
Latest outage, problems and issue reports in Lochgelly and nearby locations:
-
Anna Bell Coaching (@annabellcoach) reported from Bo’ness, Scotland@virginmedia Thanks but I've done all that. Website says 'no known issues' but the automated answer message says there are 'complex issues' that engineers are working on. We had an engineer booked yesterday but they called off saying it was fixed. It's not.
-
Gary Bruce (@Gary1165) reported from Windygates, Scotland@GlasgBricklayer @AMDTAD @virginmedia Aye am gonna try and cancel
-
Robert McCubbing (@cubsi1) reported from Bo’ness, ScotlandFFS @virginmedia please sort out your customer service. After finally getting through to change my package, I was put on hold again and transferred to another department. I hung up after 1 hour on hold!!! Think I’ll just cancel and take my business elsewhere
-
David (@Davwa) reported from Inverkeithing, Scotland@virginmedia Now I have an engineer coming tomorrow. They way this has been handled is ridiculous. I lodged a complaint online, was told I’d get a response within 7 days. So patiently waiting. I want to speak to someone UK based with authority to sort this out for me.
-
Gary Porter (@gporter1983) reported from Glenrothes, Scotland@VirginMember @stephenp6255 @virginmedia Yeah, thanks, it appeared on the status page that there was an issue, but there must a bigger issue as 2nite it will go down again no doubt
-
conradsutherlanddunn (@csd1234) reported from Kirkcaldy, Scotland@virginmedia your internet service has been awful this week, no landline, no internet but checking on line and it says no known issues
-
Janis McCulloch ☃️❄️ (@justjanis) reported from Dunfermline, Scotland@virginmedia Nope no issues in the area
-
John van Dieken (@doubledutch13) reported from Methil, Scotland@virginmedia No I can’t get through. Followed online guidance. The router is dropping out. Reset and rebooted numerous times. Simple fix send out a replacement??
-
Nic Krzyzanowski (@CheezySki) reported from Kirkcaldy, ScotlandWhen you are web-chatting to the @virginmedia customer services team about wifi connectivity and their insightful questions are basically how do you connect to WiFi - well through the WiFi obviously!!! 1/2
-
Marc 🏴 (@Onlymee100) reported from Kirkcaldy, Scotland@virginmedia TV service not working, your website doesn't seem to be working either, some people saying they're getting channels 1-4 but I'm getting no channels at all
-
Les Rey .Erso Meero Live in the city of Light (@amypond4ever) reported from Glenrothes, Scotland@virginmedia IAM tweeting you for the third time today why is You tube on my Search and Discover not working?! I'll tweet you every day for an Answer about This we pay for this why is it Not working????!!
-
conradsutherlanddunn (@csd1234) reported from Kirkcaldy, Scotland@virginmedia Still not fixed, a call has been logged to get someone out to fix it but it hasn’t happened yet
-
Gary Bruce (@Gary1165) reported from Windygates, Scotland@virginmedia I have called 5 times and recorded every call and never got the same info twice
-
Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
-
Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland@virginmedia BT treat customers with much more respect
-
Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
-
Audrey Clark (@Auds_Clark) reported from Bo’ness, Scotland@virginmedia I have no internet. And your ‘help’ line says you’re closed due to Covid. So how do I resolve my issues??
-
Kim667 (@Kim6672012) reported from Kirkcaldy, Scotland@virginmedia poor show @virgin media. Nothing works! Not even the app or your service status page.
-
Steven BWS Carty (@cheggs1978) reported from Methil, Scotland@virginmedia no acknowledgement of your error, but no help unless you get any money from us....which we ACTUALLY DONT HAVE!! Disgustingly ignorant and uncaring and horrible
-
Gary Fowler 🏴 (@WhosYerDaddy666) reported from Glenrothes, Scotland@virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never right!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
AML (@angetoon) reported@rebecca_ryder21 @virginmedia I have been trying to get in touch did manage this morning their systems are down 😳
-
not jay (@notjay92349724) reported@FuzziePieRat @virginmedia Mate, we had exactly the same same thing. Tried to reduce packages down (we were paying £131 a MONTH at the time) and we were assured our package had changed and we were paying SIGNIFICANTLY less. Our bill came through, no change…
-
craigyh (@craigyh74) reported@virginmedia so you continue my 74 year old dad into upgrading and then expect him to install everything. He tries to call you for help but your **** automated system doesn't recognise his phone number or account number
-
entrustTMF (@entrustTMF) reported@virginmedia Thanks for the reply @virginmedia but, frankly, these are just platitudes as usual. What is needed is action to sort the problem and accurate fix dates as opposed to the random, made up,ones I've been given so far Also, why not supply clients with MiFi solutions to help them?
-
entrustTMF (@entrustTMF) reportedFIVE days with NO broadband @virginmedia and got a text this morning saying it's fixed🥳 But...wait...of COURSE it's NOT fixed😡😠 I still have the SAME flashing green light. Yes, I've rebooted it, restarted it, unplugged it, waited 30 minutes, etc, etc Engineer Tuesday #Awful
-
Nicky Forrester (@WeeMrsF) reported@virginmedia help please! How do we get your call centre to stop calling us every single day (since Feb, that’s not a joke) trying to get us to upgrade our TV & broadband package? We upgraded in Dec and are happy with our service but daily calls are really starting to grate!
-
mancs boi (@DjmarkieT) reportedI will be calling virgin media to leave tomorrow and give notice I still have 20 months left on the contract but u won’t get a penny for your horrific service **** u @virginmedia let it be a lesson when u get **** all!
-
sponge0812 (@sponge0812) reportedJust had to cancel virgin media fibre after 2 months, constantly dropping out and some times for hours, had to go back to sky which I wish we had not left now
-
S (@sanowano_) reported@virginmedia please I’m just trying to catch up on my shows. Fix the internet in E2 London PLEASE.
-
Claire (@Claireonj4) reported@virginmedia my Dad has been a new customer for 2 weeks, the internet has only work for two of those days so far, engineer failed to solved the problem now I can't login to the app to book another slot! Shambles!! Need someone to contact us to cancel asap.