Virgin Media outages and service status in Lochgelly, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Lochgelly, including 0 direct reports.
- The most common problems reported in this area mention Internet and E-mail.
- Internet (88%)
- E-mail (13%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lochgelly, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lochgelly, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 21: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lochgelly, Scotland
The most recent Virgin Media outage reports came from the following cities: Kirkcaldy, Bo’ness, Dunfermline, and Glenrothes.
| City | Problem Type | Report Time |
|---|---|---|
 Kirkcaldy
|
17 days ago | |
|
Kirkcaldy
|
Internet | 17 days ago |
Community Discussion
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Virgin Media Issues Reports Near Lochgelly, Scotland
Latest outage, problems and issue reports in Lochgelly and nearby locations:
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Colin Fisher (@bluebrazil81) reported from Cowdenbeath, Scotland@virginmedia Day 6 and still no internet. Use phoned me yesterday and then hung up and I tried to phone use back and couldn't get through many times. I'm not accepting this I want to cancel.
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Julie Greig (@JulieGreig4) reported from East Wemyss, Scotland@FifeCouncil @virginmedia The shambles with traffic management. Poor guy from @ConeWorks scratching his head. Dunfermline at a standstill
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Julie McIntosh (@JulieMcIntosh1) reported from Glenrothes, Scotland@virginmedia Yeah, see if you were worried about customer service you would find out what has happened and someone would call me with details. But no, I have to call, get through your monstrous IVR and sit on hold being told you’re very busy. I wonder why.......
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Gary Bruce (@Gary1165) reported from Windygates, Scotland@GlasgBricklayer @AMDTAD @virginmedia Aye am gonna try and cancel
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Steven BWS Carty (@cheggs1978) reported from Methil, Scotland@virginmedia ...before you can do anything. Was told that we couldn’t even talk to anyone from cancellation department...until we either paid or went through collections department. There was/is no care for what has happened...just “give us some money and we’ll help”
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Baz 🏴 (@BigBajio) reported from Dunfermline, Scotland@virginmedia Engineer has just turned up and trying to resolve issue !
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Gary Porter (@gporter1983) reported from Glenrothes, Scotland@virginmedia Still no reply from the initial text message I sent yesterday and my internet is currently off again and status page says no issues, this is getting beyond a joke! I'm trying to do school work with my kids, this is very frustrating
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John van Dieken (@doubledutch13) reported from Methil, Scotland@virginmedia No I can’t get through. Followed online guidance. The router is dropping out. Reset and rebooted numerous times. Simple fix send out a replacement??
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Iain Rockliffe (@Rockyi1980) reported from Dunfermline, Scotland@ReplayRetro @virginmedia The problem is when it works no one comes even close in terms of speed
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Anna Bell Coaching (@annabellcoach) reported from Bo’ness, Scotland@virginmedia Thanks but I've done all that. Website says 'no known issues' but the automated answer message says there are 'complex issues' that engineers are working on. We had an engineer booked yesterday but they called off saying it was fixed. It's not.
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Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
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Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland@virginmedia No, its all lip service with virgin
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Kris Montgomery (@Krisfozz1) reported from Inverkeithing, Scotland@virginmedia hi, my internet isn’t working very well. Can you help please.
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David (@Davwa) reported from Inverkeithing, Scotland@virginmedia Now I have an engineer coming tomorrow. They way this has been handled is ridiculous. I lodged a complaint online, was told I’d get a response within 7 days. So patiently waiting. I want to speak to someone UK based with authority to sort this out for me.
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Gary Porter (@gporter1983) reported from Glenrothes, Scotland@virginmedia status page is down, so unable to check if any issues, but our channels are not working properly, picture and sound keeps breaking up on all channels.
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Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
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conradsutherlanddunn (@csd1234) reported from Kirkcaldy, Scotland@virginmedia Would love to but yet again your internet is down but saying no known issues!
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Steven BWS Carty (@cheggs1978) reported from Methil, Scotland@virginmedia We have tried that route also...they weren’t any help either. Absolutely no one is willing to listen to us or the actual facts of what has happened to us. It would be good if someone could actually call us and try to help
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Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
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Gary Porter (@gporter1983) reported from Glenrothes, Scotland@virginmedia Not as bad as it was but picture still freezing now and again but the mini tv guide has started freezing when moving through channels.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Irate_Jobbie (@Irate_Jobbie) reported@AwTroon Many, many years ago, I called virgin media to tell them I was leaving. They asked why, I said you don't offer value for money anymore. Sorry you're leaving but that is the best price, you already have. It was expensive. No problem, bye now. Next day, virgin cold calls me. Asks me to confirm who I am. I said no, you are calling me, you should know. Guy was annoyed as he was phoning to offer me a better deal. I said fine, I'll call the same retentions team I called yesterday to leave and I'll know it's actually virgin. He got angry, said they can't offer discounts, only he could and if I didn't confirm my details, he couldn't give me the offer. I just told him I could no longer do business with virgin due to such poor security procedures. He seemed very angry about the fact I wasn't willing to give personal identifiable information to a stranger cold calling me. Never paid them a penny again.
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SK (@s4m1rk23) reported@james_bull8 DM me my brother works for Virgin media - he’ll put your whole package down guaranteed (internet + TV Package). Your getting scammed 😭😭
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sarah (@Mears1Sarah) reported@DAZNBoxing Not working in @virginmedia
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^Gavstar^ (@Englandgav) reportedHey @virginmedia want to know why I get bills for myself and someone else? My hub is linked to there account and address so I can access there account/bills and upgrade there package. Your customer services seem unwilling to help. GDPR issue
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Burn Notice (@BurnNotice85) reported@VirginMediaNews Note to Virgin Media : stop platforming that religious zealot and fantasist - even at the opportunity cost re: a young journalist's tv screen time & professional exposure. He's on his way back to prison when another warrant comes down from the bench, in coming days and weeks.
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Lifes MIS-Takes (@alan_reddish) reported@virginmedia Total **** show this. Cant get a single person to talk to me for 2 hours
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Robert Grace (@Beastial_Maggot) reported@virginmedia When trying to sign into virgin,once my email & password has been verified I am told to “return to the place were you started your journey “.So I go back to the virgin tv go home only to be told to sign in AGAIN ! And goes round and round……
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Lee Harris (@LeeHarris) reportedHey @virginmedia, my internet has been down since 6pm yesterday and you still haven't managed to fix it. FFS! SORT IT OUT!
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Zoe Smith (@ladyspeakerz) reportedThis country England a joke even children wouldn’t be as pathetic and immature as you lot Im going straight to the police again I’ve been told the names Ian jones Emma Vicky - Virgin media Laura - Virgin media Cheryl tweedy All criminals and been doing bad bad bad things They have to go to prison My only crime making these badly brought up cold rough chav women jealous I shall be naming names now and going to the police on Tuesday My mum and dad now awake something happening YOUR ***** LITTLE SECRET GETTING EXPOSED YOU NOT GETTING AWAY WITH IT ALL MESSED UP FOR MUCH LONGER YOUR SADISTIC SICK GAME IS OVER YOU SICK DISTURBED TWISTED HORRIBLE PSYCHOPATHIC LOSERS YOU NEED LOCKING UP ALL OF YOU FOR MY SAFETY
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Helen Bedford (@helenxbedford) reported@virginmedia I have an engineer visit booked but it’s not showing on the app. I’ve raised a complaint about that but my complaint isn’t showing on the app. I started a live chat and was asked to move to WhatsApp’s, but didn’t receive any comms. How can I get a response from you?