Virgin Media Outage Report in Lochgelly, Fife, Scotland
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The latest reports from users having issues in Lochgelly come from postal codes KY5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lochgelly, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lochgelly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (13%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lochgelly, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Kirkcaldy, Lochgelly, Dunfermline, Glenrothes and Bo’ness.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Kirkcaldy |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Lochgelly |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lochgelly, Scotland
Latest outage, problems and issue reports in Lochgelly and nearby locations:
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia BT treat customers with much more respect
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia No, its all lip service with virgin
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
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Kris Montgomery
(@Krisfozz1) reported
from
Inverkeithing, Scotland
@virginmedia hi, my internet isn’t working very well. Can you help please.
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
-
Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
-
Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
-
Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
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Leigh🐝
(@LeagueRaven) reported
from
Edinburgh, Scotland
@virginmedia can I please have a customer service email address I don’t have time to phone and have photos to send as part of my query 😭😭
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Dougie MacDonald
(@falcon7862) reported
from
Edinburgh, Scotland
@virginmedia over 30 minutes 3 different people all asking the same condescending questions,,,in order to cancel account on behalf of 95 year old pensioner,APPALLING service
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Ewan A. Walker
(@ewalker287) reported
from
Edinburgh, Scotland
My broadband has been down most of the night which means the productive night I had planned hasn't materialised. Thanks @virginmedia, you guys are swell. 🙃
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
-
Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@virginmedia No phone service at all sadly. She will need to try online chat. She has no ends of problems with your network...
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
-
Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
-
Jack 🏴
(@JackCuthill) reported
from
Edinburgh, Scotland
My experience with @virginmedia was 50/50 today called downgrade got a whole lot of crap from the first person. Ended up at the cancellation department who listened to me & saved me as a customer.
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
-
Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia @NathanRedmond22 @jackstephens_18 Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
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Dougie MacDonald
(@falcon7862) reported
from
Edinburgh, Scotland
@virginmedia Having cancelled I doubt there will be, but I am so overwhelmed by your complete lack of care and service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ellen Smith
(@Ells_s_s) reported
@virginmedia hi, looking at your tweets it seems like I’m not the only one with wifi issues this evening? When I search up the service with my postcode it says there are no issues but wifi is completely down- is the a wide spread problem today ?
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Mrs G
(@miss_e_elliott) reported
@virginmedia I can see that myself if I check the service status. Still showing as 4pm today, still off. I need a human being who can offer me compensation for the service we’re paying for and haven’t received for almost a week. Next step is the ombudsman this is so frustrating.
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Alan Moore
(@AlanMoore84) reported
@virginmedia spend hours on the phone with VM trying to get the £100 statement credit linked to failure of Wi-Fi Max guarantee. Nobody at the Call Centres has ever heard or it and point customers to Ofcom instead - despite the T&Cs being live on the website. I raise a complaint
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Hema
(@HomemadeByHema) reported
@virginmedia Well you leave me no choice but to go to another provider, as this does not help me in any way as this problem has been going on since 5th October !!
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Dani
(@Dani67883069) reported
@virginmedia I understand you can’t help further but, sadly for me, neither can your colleagues in the call centres. I’m not willing to spend another two hours being passed around and paying for the privilege 🙁
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Scott
(@ScottCrosbie6) reported
Never using @virginmedia again, charged for over £300 for services I couldn’t use…
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24
(@AdamRazaa) reported
@virginmedia It’s a wired connection as already mentioned. I have a PC with a Z790 motherboard that supports 10gigabit internet. All drivers are installed and I checked the speed on multiple devices. The issue is on your end.
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Ellen Smith
(@Ells_s_s) reported
@virginmedia Iv just re-done the status check and it’s now saying my postcode does have issues, so it seems to not just be me, we normally have no issues with our internet!
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Dan
(@_DanJbh) reported
@virginmedia Yes I've had my order cancelled 3 times on your side, I've taken days of work to make sure I'm in for the delivery and once again today, yodel has told me that you guys requested the parcel to be sent back to Virgin, I'm a new customer and so far it's been nothing but a headache
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Donella Hignett
(@DonellaHignett) reported
@virginmedia An update for you. We telephoned @virginmedia today as still not working after 7 working days, to be told that they have no record of our call last week and no ticket has been raised, so we can’t escalate it. Also told only basic Netflix not standard, which is wrong info again!