Virgin Media Outage Report in Lochgelly, Fife, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lochgelly, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lochgelly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Lochgelly, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Glenrothes, Edinburgh, Dunfermline, Cowdenbeath, Kirkcaldy, Lochgelly, Bo’ness and Leven.
| City | Problem Type | Report Time |
|---|---|---|
 Glenrothes |
Internet | |
| Edinburgh |
TV | |
| Edinburgh |
Wi-fi | |
| Glenrothes |
TV | |
| Glenrothes |
TV | |
| Edinburgh |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Lochgelly, Scotland
Latest outage, problems and issue reports in Lochgelly and nearby locations:
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Sharon Allison
(@SharonSlayer38) reported
from
Kirkcaldy, Scotland
@virginmedia still having problems with @facebook pictures, posts not downloading properly, starting to get annoying now to say the least
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Fi
(@Hibeeslass) reported
from
Edinburgh, Scotland
@virginmedia demented to death trying to speak to customer services regarding my landline issue that has been down for 2 weeks what a nightmare! 😡
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David Taylor
(@gm8arv) reported
from
Edinburgh, Scotland
@virginmedia I’d just like someone to check at the head-end, my service configuration, compatibility with my modem, and then we can start testing if necessary. For now I can monitor and reboot the modem.
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bruce findlay
(@brucerisk) reported
from
Edinburgh, Scotland
@virginmedia been on the phone(150)for almost 30 minutes with a TV problem ( picture freezing intermittently). Went through usual ritual and the call centre have arranged a call back for tomorrow to see if problem still exists. It does. Sadly this is almost a monthly occurrence
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John M Hunt
(@Johnmhunt) reported
from
Edinburgh, Scotland
Just registered for 1GB internet (up and down) with phone for less than I’m paying @virginmedia for 200 MB. Not available yet but coming soon. Meanwhile @virginmedia still hassling me about equipment I sent back at the weekend. They took over a week to send me packaging.
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JESSICARAPTOR
(@JFairnie) reported
from
Edinburgh, Scotland
@virginmedia no callback after raising my complaint, to then be told I can’t change from the £27pm to the £29pm package I originally thought I’d purchased as I am now not a new customer and quoted me £59pm🙂plus installation fee 👍🏼..
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David Taylor
(@gm8arv) reported
from
Edinburgh, Scotland
@virginmedia Nothing in service status. This on a 1 Gbps connection hard wired. Last time something like this happened my then modem was declared obsolete, as the head-end had been upgraded without any considerations for existing customers’ modems.
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@virginmedia just lost BBC2 briefly in addition to Channel 4 and STV. Appalling service.
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Jenny Tyler
(@tyler_jenny) reported
from
Edinburgh, Scotland
@virginmedia No...nothing listed that relates to the problem I'm having.
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Nic Krzyzanowski
(@CheezySki) reported
from
Kirkcaldy, Scotland
When you are web-chatting to the @virginmedia customer services team about wifi connectivity and their insightful questions are basically how do you connect to WiFi - well through the WiFi obviously!!! 1/2
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𝒫𝒶𝒾𝑔𝑒 𝒜𝓁𝒾𝒸𝑒 ♛
(@paigealice_xo) reported
from
Edinburgh, Scotland
Literally been on the phone for over 3/4 of an hour trying to cancel my Virgin Media account. Stop trying to sell me stuff I just want to cancel
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bruce findlay
(@brucerisk) reported
from
Edinburgh, Scotland
and the ongoing never ending breakdowns @virginmedia continue in #Edinburgh's West End today. At least 7 or 8 times every year since Virgin launched... poor show.
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cheepcheepcheep
(@cheepcheepcheep) reported
from
Edinburgh, Scotland
@virginmedia internet issues in Lauriston Place EH39EY for myself and neighbours lately. Apparently no known faults but we’ve all just conferred and are having issues. Help!
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Baz 🏴
(@BigBajio) reported
from
Dunfermline, Scotland
@virginmedia Engineer has just turned up and trying to resolve issue !
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Ian Campbell Foster
(@RadicalSheep) reported
from
Edinburgh, Scotland
@virginmedia Yes, there's been a fault for 24 hours that your engineers are 'still working hard to correct'. Over 24 hours! Hopeless. Leaving @SkyUK was the worst decision ever.
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia The same year virgin last provided a value for money service
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Saleem
(@saleem_mcdonald) reported
from
Edinburgh, Scotland
@virginmedia shocking customer service. Cut off parents box for no reason, taken a week to get anywhere. Passed about from person to person going through the same thing, 1 call lasted over an hour!
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Sarah Young
(@Sarz_92) reported
from
Edinburgh, Scotland
@virginmedia been on hold for over half an hour to speak to someone about whether or not I’m going to cancel my package 🤔 this bodes well for you.
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Alan Cadden
(@Aljo79) reported
from
Edinburgh, Scotland
@virginmedia Thanks JGS. The appt date is only part of the issue as the call centre customer service is abismal with no explanation or offer of compensation for lost service. We pay a small fortune each month & have reported numerous issues with Internet connectivity & its only getting worse.
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Bubbles&Bling
(@AudreyBubbles) reported
from
Edinburgh, Scotland
@virginmedia Seems to be issue with the television service yet cannot phone as constant engages tone ... is there a known outage in any areas a in Edinburgh
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🍃 kash2dawizzle 🍃
(@KashARTworks) reported
@Black_King_Rass @pretty_Simple21 @virginmedia They do it to everyone man kmt bad customer service
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Anthony
(@U_K_D) reported
@virginmedia hi, been having internet issues since friday, some devices are connecting some aren’t. Restarted the router and checked drivers for pc all are up to date yet between 10pm -12am my devices stop getting internet.
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lucy
(@lucy92589082) reported
@virginmedia They finally answered after 2 days waiting in messenger 🙄 problem not rectified so still have to re contact them in a week ....
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𝓙𝓾𝓷𝓮𝓬𝓱𝓲.❄️🅴
(@JUNIORC4RT1ER) reported
So who the hell do I speak to when @virginmedia operators are not helpful after telling them I'm not happy with the service I'm getting? You need to change your name too cos you clearly are NOT virgin media anymore!!?
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Eric
(@idyllixs) reported
@virginmedia you want to charge people more to 'make our wifi better' what ball **** is this my internet goes off back to back everyday and nothing is done to fix the problem **** internet cant even get any work done i would rather throw my money down the drain.
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Sebastian White
(@SebWrites) reported
@virginmedia I've been back and forth, and I've sent "2" letters to Virgin... and spent hours one phone and even longer on texts... Why did your Twitter point me to texting them, to sort out a problem I'd spent the effort of sending '2' letters for going back to November!
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Bignewshound
(@wineoption) reported
from
Sutton at Hone, England
@virginmedia unreliable and utterly uncaring when it comes to customer service. Internet has been down and dodgy for 36 hours in Surrey. Pathetic. Can I have the money back please. Shame on you Virgin. Your service is not fit for purpose. Shane on you in these terrible times.
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Twatty_cuntbag
(@TCuntbag) reported
@virginmedia please please for the love of God sort your bloody problems out, tryna get to a season finale with my boy here and you've ruined it. 😭😭
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Luke Wade
(@Lukewade2) reported
@virginmedia Hiya guys - this issue is still present. Your internal departments dont seem to be communicating. Please advise who to contact.
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julie linstead
(@jujulin69) reported
@virginmedia We are trying to contact you to give a month's notice, cant ever speak to anyone so how can we do it???? Service is absolutely shocking, Internet crashes at least 6 times a day!!!