Virgin Media Outage Report in Inverkeithing, Fife, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Inverkeithing, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Inverkeithing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Inverkeithing, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Rosyth, Livingston, Kirkcaldy, Dunfermline, Glenrothes and Bonnyrigg.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Inverkeithing, Scotland
Latest outage, problems and issue reports in Inverkeithing and nearby locations:
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Scott Coltherd
(@scott_coltherd) reported
from
Edinburgh, Scotland
@virginmedia It was bad all the way through the undercard. It was not acceptable to charge for the bad picture. You are due a lot of people a refund.
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KR@HFC1875
(@hibezzz) reported
from
Currie, Scotland
@virginmedia Virgin media, tried all day to call and the line is constantly not available, terrible service , make a complaint on line and they say it will take up to 28 days to respond , who gets away with treating customers like that , unbelievable
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Paul Heron
(@APaulHeron) reported
from
Edinburgh, Scotland
@virginmedia I’ve got an engineer visit booked for Saturday as that’s all your website would let me do but it seems more likely it’s a network issue as the internet is fine between 9pm and 11am every day. It’s up and down the rest of the time. EH5 area.
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Amber Hammond
(@ambermhammond) reported
from
Edinburgh, Scotland
Bored of being fobbed off @bt_uk @OpenreachHelp No WiFi since December 18th, consistently promised fix dates and still no resolve. Escalated again today, no one will contact us till next week - promed today it would be fixed. If you're in Edinburgh just go with @virginmedia 😩
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Stuart Gray
(@StuartIGray) reported
from
Edinburgh, Scotland
@virginmedia I have a hub 3 the main white light is on. Have tried resetting and factory reseting as advices on your website but there is no signal when I search on any device.
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KR@HFC1875
(@hibezzz) reported
from
Currie, Scotland
@virginmedia Still trying to call for help with my internet but again the answer you get is all lines are busy try later , same message whatever time of the day or night I call, terrible service 🤬
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RJ Bayley, home studio voice artist 🎙️
(@RJBayley) reported
from
Edinburgh, Scotland
@virginmedia hi do you have some way to chat with a customer service advisor instead of sitting on hold on the phone? Thank you
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lucy
(@Gosia79K) reported
from
Edinburgh, Scotland
@virginmedia Yes. The network is showing for a second then disappears
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Stuart Gray
(@StuartIGray) reported
from
Edinburgh, Scotland
Anyone else having WiFi issues with @virginmedia done everything they suggest online and now been on hold for 20mins. Two days without wifi is far from ideal. Lucky it’s the weekend and I just want to watch Bridgerton and not trying to do more important things.
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Raza
(@hassanrh) reported
from
Edinburgh, Scotland
@virginmedia Hi- yes, just had a truly awful call so I raised a complaint, reference is C2312202125. Looks like a few more days of suffering with an unreliable internet system, with devices sometimes working other times not working.
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Jack Steves
(@JackSteves) reported
from
Edinburgh, Scotland
@virginmedia could I speak with someone to terminate my contract please?
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Stuart Gray
(@StuartIGray) reported
from
Edinburgh, Scotland
@virginmedia I tried to but the network ID doesn’t show on any device.
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Rebecca Curtis-Moss
(@rebecca_curtis) reported
from
Edinburgh, Scotland
@2wheels2dex @virginmedia No, as in the internet cuts off a lot. The reason I think it’s a MacBook problem is I’ve sat with both a laptop and a MacBook on zoom simultaneously, one has cut out repeatedly whilst the other’s been fine. Every MacBook (three) in the house has had the same problem.
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Scott Coltherd
(@scott_coltherd) reported
from
Edinburgh, Scotland
@virginmedia You are trying to say if I had of picked the standard option I wouldn’t of had any problems. Virgin media is a joke these days. phone calls every day to try and upgrade my package even tho I tell them to stop calling. Moving house soon but will get sky after 10 years with virgin.
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Dan Fowley
(@fowley_dan) reported
from
Edinburgh, Scotland
@virginmedia trying to cancel my services as moving soon, get transferred the the moving team and you hand up on me! Phoned 3 more times and the same thing! Not phoning again, you can private message me for my details to the account to cancel
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staticcameraman #staysafe
(@rovingcameraman) reported
from
Edinburgh, Scotland
Very unimpressed with @virginmedia #virginmedia , no surprise there it would appear. Sales pick up after one ring but when transferred to customer service currently on hold for 30 mins and counting. Each of those minutes brings me closer to wanting to cancel my subscription.
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Jane Wilson
(@janewilson_1812) reported
from
Edinburgh, Scotland
@virginmedia Believe me I’ve been with you for 23 years and I have tried everything. I eventually already have an engineer coming tomorrow for a different problem was just not wanting another night with just channel 4!
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George
(@olsoweir) reported
from
Edinburgh, Scotland
@virginmedia trying to give you guys money setting up a new broadband connection and the rep hangs up after being on the phone for 30 mins, doesn’t call back. How am I supposed to sign up with you now? Soooo poor.
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Jane Wilson
(@janewilson_1812) reported
from
Edinburgh, Scotland
@virginmedia lovely engineer today fixed everything. Your customer service had removed the wrong box and I’m now the proud owner of new V6 which actually plays Netflix! Took three weeks of my life but hey ho!
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KR@HFC1875
(@hibezzz) reported
from
Currie, Scotland
Virgin media, tried all day to call and the line is constantly not available, terrible service , make a complaint on line and they say it will take up to 28 days to respond , who gets away with treating customers like that , unbelievable
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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wearney
(@emmawearn) reported
@virginmedia can you plz tell me why when I had so much hassle with my bills and you messed up my contact you told me to cancel as soon as I was out of contract and as a good gesture you would take £10 off my monthly bills until I cd, I’m still paying full price even when
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Christopher Ramsay
(@crramsay) reported
@virginmedia If only it had been that easy, now unable to get a mortgage as a result of the default virgin have put on my credit score. Not a single email ever. Unused account for over a year and multiple attempts to contact @virginmedia to cancel. Please contact me.
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Samira Khan
(@SamiraKhan91) reported
@virginmedia seriously 😒 again, fix your broadband!!!!!
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Simon White (he/him)
(@PsymonWhite) reported
@virginmedia @EGX Broadband down again in Southampton! Are you capable of keeping your network running anymore? It's constantly breaking down. This has been going on for weeks. What are going to do about it?
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Colin Arundell
(@colinarundell) reported
@virginmedia Finally all sorted now but lots of frustration and time with tech support today to get the last bits working. Really not sure about the new layout on the 360 boxes compared to the Tivo ones I had. Kids took one look and said they didn't like that, and its hard not to agree.
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Ian Hutchings
(@IEHutchings) reported
Every night this week Internet has gone down. What's going on @virginmedia ? You've gone from normally reliable to consistently unreliable in 1 week (B25)
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David Platten
(@daveplatten) reported
@virginmedia why is your wifi so bad ?
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A
(@Here4AMC) reported
@virginmedia my wifi is down…. AGAIN! For the 3rd / 4th time in only a few months .
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Claire Andrew
(@ClaireAndrew25) reported
@virginmedia So I was told ! But the service we have received regarding this is a disgrace. I want a contact to log a complaint
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Jezebel #FBPE #FBPA🥂#NHSBlueheart💙
(@Mz_Kitten) reported
@virginmedia I am happy with just having the tv package , I have had the same TiVo box since I joined 10 years ago, I’ve been told it won’t be replaced as I won’t take another service and that should it break down Virgin will not repair or replace the box so I have to take another service