Virgin Media Outage Report in Inverkeithing, Fife, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Inverkeithing, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Inverkeithing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 13: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (42%)
-
TV (35%)
-
Wi-fi (11%)
-
Total Blackout (8%)
-
E-mail (3%)
-
Phone (1%)
Live Outage Map Near Inverkeithing, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Livingston, Edinburgh, Dunfermline, Kirkcaldy and Glenrothes.
| City | Problem Type | Report Time |
|---|---|---|
 Livingston |
Internet | |
| Livingston |
Internet | |
| Edinburgh |
Wi-fi | |
| Dunfermline |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Inverkeithing, Scotland
Latest outage, problems and issue reports in Inverkeithing and nearby locations:
-
Kirsty MacAulay
(@CallMeMizzMac) reported
from
Edinburgh, Scotland
@virginmedia @GBNEWS Virgin TV and services down in most of the UK.
-
Bryan Millan
(@BryMillan) reported
from
Edinburgh, Scotland
@virginmedia how much longer is the TV service going to be down? Currently at 6 hours
-
Ricky Goold 🏴 🇪🇺
(@Graemereaper) reported
from
Edinburgh, Scotland
@virginmedia But you're not an automated service. You're a human being from Virgin Media who I've reported this to.
-
Stephen Debon
(@sdebon) reported
from
Edinburgh, Scotland
Without any shadow of a doubt @virginmedia you have by far the worst customer service available. Just called them for the problem with my box and as always it's awful and a real nightmare. My bills are far from being cheap yet you treat you customers like 💩💩 #nothappy 😤😤
-
Marc 🏴
(@Onlymee100) reported
from
Kirkcaldy, Scotland
@virginmedia TV service not working, your website doesn't seem to be working either, some people saying they're getting channels 1-4 but I'm getting no channels at all
-
Bubbles&Bling
(@AudreyBubbles) reported
from
Edinburgh, Scotland
@virginmedia can you please advise when you will have broadband available in Eh6, yesterday it went off at 10am for ‘improvements’… it should have been back at 6pm, yet it is still down as you now say ‘the issue is more complex’. This is day 2 where I unable to work from home
-
Kirsty MacAulay
(@CallMeMizzMac) reported
from
Edinburgh, Scotland
@Robwhitt07 @virginmedia I literally just moved back to Sky because virgin always went down, particularly during working hours and they never compensated me despite my requesting it. Sky has all the great shows unavailable everywhere else unless you're willing to pay. I say get rid!
-
Steve Crichton 🏴
(@SMC2502) reported
from
Glenrothes, Scotland
@virginmedia What's up with WiFi in KY6 1EB area? Been down for hours now.
-
Simplesticks
(@thesimplestick) reported
from
Edinburgh, Scotland
@virginmedia Nah. They only give out first names but I have the call log time for (all of ) the teams I have spoken to over the past month or so. It’s been a long drawn out issue.
-
steve berridge
(@Scotwolf2Steve) reported
from
Livingston, Scotland
@virginmedia hi TV box & Router switched off and rebooted minutes later, No broadband since. Got live TV but catch up etc not working. EH54 5HR. Used online help wasn't working, but is now saying network error. Can you confirm problem I've rebooted router etc. Thanks
-
Ricky Goold 🏴 🇪🇺
(@Graemereaper) reported
from
Edinburgh, Scotland
@virginmedia I have not been able to access any Virgin Media broadband services - either my own or the local hotspot - since around 6pm. I have turned my router off and on again before you ask. Down Detector suggests a national problem with Virgin broadband.
-
Stephen Debon
(@sdebon) reported
from
Edinburgh, Scotland
@virginmedia It's about listening to the customer and applying common sense rather than dismissing them & going through a list of useless troubleshooting questions which end up being the same anyway.I have a box that is lit like a Xmas tree & reboots itself instead no.We go through the list.
-
Steve Crichton 🏴
(@SMC2502) reported
from
Glenrothes, Scotland
@GregWilliams85 @virginmedia 50 bucks a month for a **** service. Sound familiar.....
-
Jason Baxter
(@PanoramicBaxter) reported
from
Edinburgh, Scotland
@virginmedia issues 1. No broadband since 5pm last night, still nothing 2. Your team successfully pissed of my very pregnant partner yesterday re an engineer visit. She can’t work today because of NO broadband 🤬
-
David Hardie
(@Albynpark) reported
from
Edinburgh, Scotland
Anyone else having trouble with @virginmedia today?
-
paul macready
(@duklaprm) reported
from
Broxburn, Scotland
@SkyUK would love skyglass right now. Will u pay my early exit contract fees from @virginmedia so I can end this hellish service before christmas. Thanks.
-
Simplesticks
(@thesimplestick) reported
from
Edinburgh, Scotland
@virginmedia How can I send in positive feedback about one of your customer support team? I was having multiple problems with kit, billing and tech faults. After numerous calls, web chat etc I called today to sort this out and Dale was fabulous. I’d like to send a proper thanks.
-
Jason Baxter
(@PanoramicBaxter) reported
from
Edinburgh, Scotland
@virginmedia and I don’t really care how you do it but you fix the broadband today… this is NOT on. I’m going to request compensation
-
paul macready
(@duklaprm) reported
from
Broxburn, Scotland
@virginmedia no devices can connect to router. Yet more shambolic service....you guys are an absolute disgrace. End of contract can't come quick enough @BT @SkyUK
-
Ricky Goold 🏴 🇪🇺
(@Graemereaper) reported
from
Edinburgh, Scotland
@virginmedia Why? This is a national problem, apparently. What will me clogging up the phone line achieve? It's not just the Facebook-owned apps, it's your broadband service too.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Danny Hamill
(@dannyhamill) reported
@corrigill @virginmedia Where they’ll blame everyone but themselves for not providing you with a service you pay a ******* fortune for. Firesticks all day
-
john millwall fox
(@johnfoxmillwall) reported
@Sedds_lep @virginmedia On those remotes it's the info button but it still doesn't work mate
-
Ian
(@iramshaw) reported
@Mfletch69 @virginmedia its not Virgin medias fault its a sky fault im a sky customer and red button is down
-
Matt ‘Barnsey’ Barnes
(@matt18barnes) reported
@virginmedia Also, your customer service tried to sell me a product to IMPROVE my Wi-Fi!!!! What am I paying for if my Wi-Fi constantly drops everyday single day!!!
-
_ItsLewis_
(@_ItsLewis18_) reported
@Andy_Sutton73 @virginmedia If that doesnt work try the red button then the 3 dots (…)
-
Paul Guest
(@wbaguesty) reported
@virginmedia It’s not working though! Can’t use the red button on Sky Sports Football…..
-
Roger That
(@bigjazzyjefff) reported
@virginmedia It's a tivo box & the postcode is BB6...don't think it's the box or my area just your shoddy network and yes I've switched it off and on..just piss poor intermittent service.
-
Me
(@Megm1501) reported
@ofcom @virginmedia @MoneySavingExp changed to virgin media in November we have had significant disruption internet drops everyday inc twice total blackout. Currently no Internet or phone until Jan 4th. Virgin want £288 to leave and technicians don't turn up with no warning.
-
Matty Larsen
(@mattylarsen2) reported
@druidmwcc @virginmedia @swinnybottom Think as customers mate we all need to complain to try and get a better service if it werent for f1 id have sky sports off
-
Bennet Stone
(@BennetStone) reported
@virginmedia It's the same problem nearly every week. It's no good constantly apologising when the product never improves. You either make the red button work or withdraw it and refund your customers.