Virgin Media Outage Report in Inverkeithing, Fife, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Inverkeithing, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Inverkeithing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Inverkeithing, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Glenrothes, Livingston, Linlithgow, Dunfermline, Lochgelly, Kirkcaldy and Cowdenbeath.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
Phone | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Inverkeithing, Scotland
Latest outage, problems and issue reports in Inverkeithing and nearby locations:
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Aimee C
(@aimeecrausaz1) reported
from
Edinburgh, Scotland
@virginmedia you're customer service is the worst I've ever experienced. Over 2 hours in messages support I've waiting with no response other than being told 1 hour ago, my issue would be responded to in 10 minutes.
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Parry
(@parry1875) reported
from
Edinburgh, Scotland
@virginmedia I’d advise you sort out the service and don’t expect me to waste anymore of my time trying to get through to a non existent call centre! Cheeky ****!
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Sonali Misra
(@MisraSonali) reported
from
Edinburgh, Scotland
@nadineaishaj @virginmedia Try emailing them/sending them a msg via their website? I did that when I was facing some issue. It took a few days, but they did get back to me
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Parry
(@parry1875) reported
from
Edinburgh, Scotland
@virginmedia I’ve sent over 100 messages, unfortunately this is the level of service you are providing. I’ve checked the loss of service and it says it’s all up and running fine! Please don’t expect me to pay you for a service you can’t provide. I will be cancelling my direct debit with yous
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Tomahawk Kid © 🏴
(@tartanjammies) reported
from
Currie, Scotland
@virginmedia ? We spoke to a colleague on the help desk. The phone and Internet now appears back up but it did this all day yesterday, sporadic connections.
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Aimee C
(@aimeecrausaz1) reported
from
Edinburgh, Scotland
@virginmedia @parry1875 I messaged you 100 times unanswered over 4 hours on your online service and waited for an hour on hold on the phone!!! How do you plan to sort the issue? #virginmediafail
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bruce findlay 🟢#TestTraceIsolate ✌
(@brucerisk) reported
from
Edinburgh, Scotland
@virginmedia Yesterday I reported a problem with my landlines and was kept on hold for over 40 minutes before giving up. I tried again later in the day ...this time for only 35 minutes to no avail. I am currently using my mobile phone but still holding.. now 30 minutes..help.
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Tomahawk Kid © 🏴
(@tartanjammies) reported
from
Currie, Scotland
@virginmedia I doubt it. It did this yesterday. And the day before, and the day before. I'll let you know when it goes down again.
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Parry
(@parry1875) reported
from
Edinburgh, Scotland
@Tommmbro @virginmedia ***** mate honestly. Aimee was on hold for almost an hour yesterday and back down again today. *******!
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bruce findlay 🟢#TestTraceIsolate ✌
(@brucerisk) reported
from
Edinburgh, Scotland
@bluejambo1874 @virginmedia Having had problems at least 3 4 or 5 times every year for over 10 years with my tv and broadband and now my landline, I think it's time for a change. Oh @virginmedia you are such a let down.
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Parry
(@parry1875) reported
from
Edinburgh, Scotland
Will @virginmedia continue to ignore my loss or service?
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Parry
(@parry1875) reported
from
Edinburgh, Scotland
Will @virginmedia continue to ignore me over my loss of service and still expect to my bill to be paid at the end of the month?
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Parry
(@parry1875) reported
from
Edinburgh, Scotland
@virginmedia Clearly Virgin cant stick to a contract agreement with providing a service
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Parry
(@parry1875) reported
from
Edinburgh, Scotland
@virginmedia I’ve sent over 100 messages, unfortunately this is the level of service you are providing. I’ve checked the loss of service and it says it’s all up and running fine! Please don’t expect me to pay you for a service you can’t provide. I will be cancelling my direct debit with yous.
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Michael John Given
(@MikeyGiven93) reported
from
Edinburgh, Scotland
@virginmedia my tv service hasn’t been working for 2 days and your automated message telling me to turn it off and back on isn’t cutting the £85 a month!!! How can I speak to an actual human??
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Tomahawk Kid © 🏴
(@tartanjammies) reported
from
Currie, Scotland
@virginmedia Looking for an priority tech visit for a key health worker. Tuesday night is poor poor service in current climate
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Tomahawk Kid © 🏴
(@tartanjammies) reported
from
Currie, Scotland
@virginmedia is there an issue with broadband in eh14? Becoming a regular weekend occurrence.....
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bruce findlay 🟢#TestTraceIsolate ✌
(@brucerisk) reported
from
Edinburgh, Scotland
@virginmedia Ah...well @virginmedia installed the phone for us 12 years ago. Hopefully the engineer will be able to fix it...
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Tomahawk Kid © 🏴
(@tartanjammies) reported
from
Currie, Scotland
@virginmedia No known issue. We called (on mobile) and have a tech booked for Tuesday night!! Not good enough my wife is a key NHS worker and needs to phone patients and update over Internet. We now have neither so WFH impossible.
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Aimee C
(@aimeecrausaz1) reported
from
Edinburgh, Scotland
@virginmedia @PED7 @lizzidoyle You're service is so incredibly CRAP I wouldnt know the score!!!! 2 hours plus I've been waiting on a response!!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Craze
(@TomCraze) reported
Seeing people are having problems and just seeing a black screen on the @virginmedia PPV. Any chance you could sort something similar please, @btsport?
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Graham Holmes
(@graham0156) reported
Hey @virginmedia what’s happening with the Tyson fury fight? I invited people round out a spread on and it’s not working! They’re leaving and I’m now out of pocket!
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Sukhpal Deol
(@sukhpalde0l) reported
@virginmedia when will you fix the tv for the boxing? They will be on in 90mins!
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Lora Bruges
(@artist_loretta) reported
@Matthew__Wyatt @BOC_ATM @virginmedia How did you fix it?
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Ash
(@ashclements_) reported
@virginmedia @Tyson_Fury @DillianWhyte Sort your ****! Big night planned with friends ruined thanks to your incompetence... Refund inbound ..
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Lora Bruges
(@artist_loretta) reported
@virginhelp @virginmedia Oh, ffs. Don't tag me, help me. You're ******* 'virgin help'. Piss poor.
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Wbalotsofnumbers
(@wba434) reported
@Malcy7 @virginmedia They’re famous for the worse customer service out there, joke service
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Emma Stebbing
(@EmmaStebbing) reported
Everyone saying reset your box. It's not working for everyone!!!! I've reset 6 times and nothing. @virginmedia
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Andrew Beardsley
(@RevBod) reported
@virginmedia My landline is dead after a power cut this afternoon and the fault line says it is closed until 08:00 tomorrow. 12 hour delay to be able to report a fault? I thought there was an obligation to fix landline faults as soon as possible?
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Naroop
(@Naroop3) reported
@virginmedia I am fed up of you keeping me on hold for so long, only for you to answer, put me on hold and finally end the call!! Awful service, if you cannot deal with my request, then perhaps you should shut shop!!!