Virgin Media Outage Report in Livingston, West Lothian, Scotland
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The latest reports from users having issues in Livingston come from postal codes EH54.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Livingston, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Livingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Livingston, West Lothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Larbert, Falkirk, Dunfermline, Grangemouth, Livingston, Uphall and Bo’ness.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Larbert |
Internet | |
| Edinburgh |
TV | |
| Edinburgh |
Wi-fi | |
| Falkirk |
||
| Edinburgh |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Livingston, Scotland
Latest outage, problems and issue reports in Livingston and nearby locations:
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George
(@olsoweir) reported
from
Edinburgh, Scotland
@virginmedia trying to give you guys money setting up a new broadband connection and the rep hangs up after being on the phone for 30 mins, doesn’t call back. How am I supposed to sign up with you now? Soooo poor.
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Scott Coltherd
(@scott_coltherd) reported
from
Edinburgh, Scotland
@virginmedia It was bad all the way through the undercard. It was not acceptable to charge for the bad picture. You are due a lot of people a refund.
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staticcameraman #staysafe
(@rovingcameraman) reported
from
Edinburgh, Scotland
Very unimpressed with @virginmedia #virginmedia , no surprise there it would appear. Sales pick up after one ring but when transferred to customer service currently on hold for 30 mins and counting. Each of those minutes brings me closer to wanting to cancel my subscription.
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Stuart Gray
(@StuartIGray) reported
from
Edinburgh, Scotland
Anyone else having WiFi issues with @virginmedia done everything they suggest online and now been on hold for 20mins. Two days without wifi is far from ideal. Lucky it’s the weekend and I just want to watch Bridgerton and not trying to do more important things.
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Jack Steves
(@JackSteves) reported
from
Edinburgh, Scotland
@virginmedia could I speak with someone to terminate my contract please?
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lucy
(@Gosia79K) reported
from
Edinburgh, Scotland
@virginmedia Yes. The network is showing for a second then disappears
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KR@HFC1875
(@hibezzz) reported
from
Currie, Scotland
Virgin media, tried all day to call and the line is constantly not available, terrible service , make a complaint on line and they say it will take up to 28 days to respond , who gets away with treating customers like that , unbelievable
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Darren Ja-la-la-la-la-la-la-la-land
(@CountingSheep5) reported
from
Falkirk, Scotland
@virginmedia Currently at 374Mbps on wireless, so not the worst it's been. 943Mbps on wired.
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Amber Hammond
(@ambermhammond) reported
from
Edinburgh, Scotland
Bored of being fobbed off @bt_uk @OpenreachHelp No WiFi since December 18th, consistently promised fix dates and still no resolve. Escalated again today, no one will contact us till next week - promed today it would be fixed. If you're in Edinburgh just go with @virginmedia 😩
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Rebecca Curtis-Moss
(@rebecca_curtis) reported
from
Edinburgh, Scotland
@2wheels2dex @virginmedia No, as in the internet cuts off a lot. The reason I think it’s a MacBook problem is I’ve sat with both a laptop and a MacBook on zoom simultaneously, one has cut out repeatedly whilst the other’s been fine. Every MacBook (three) in the house has had the same problem.
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Paul Heron
(@APaulHeron) reported
from
Edinburgh, Scotland
@virginmedia I’ve got an engineer visit booked for Saturday as that’s all your website would let me do but it seems more likely it’s a network issue as the internet is fine between 9pm and 11am every day. It’s up and down the rest of the time. EH5 area.
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Darren Ja-la-la-la-la-la-la-la-land
(@CountingSheep5) reported
from
Falkirk, Scotland
@virginmedia And it's back down at just 16Mbps now. It happens intermittently.
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Stuart Gray
(@StuartIGray) reported
from
Edinburgh, Scotland
@virginmedia I tried to but the network ID doesn’t show on any device.
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KR@HFC1875
(@hibezzz) reported
from
Currie, Scotland
@virginmedia Still trying to call for help with my internet but again the answer you get is all lines are busy try later , same message whatever time of the day or night I call, terrible service 🤬
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KR@HFC1875
(@hibezzz) reported
from
Currie, Scotland
@virginmedia Virgin media, tried all day to call and the line is constantly not available, terrible service , make a complaint on line and they say it will take up to 28 days to respond , who gets away with treating customers like that , unbelievable
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Jack Steves
(@JackSteves) reported
from
Edinburgh, Scotland
@AldoScrim89 @virginmedia Virgin Media are arseholes - I cancelled my contract with them last week only for them to renew it again without my consent. Raised a complaint as this is, you know, illegal. Complaint so far has been ignored. Arseholes mate
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Scott Coltherd
(@scott_coltherd) reported
from
Edinburgh, Scotland
@virginmedia You are trying to say if I had of picked the standard option I wouldn’t of had any problems. Virgin media is a joke these days. phone calls every day to try and upgrade my package even tho I tell them to stop calling. Moving house soon but will get sky after 10 years with virgin.
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Raza
(@hassanrh) reported
from
Edinburgh, Scotland
@virginmedia Hi- yes, just had a truly awful call so I raised a complaint, reference is C2312202125. Looks like a few more days of suffering with an unreliable internet system, with devices sometimes working other times not working.
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Stephen McLaughlin
(@StephenMcAtDell) reported
from
Carluke, Scotland
@virginmedia Hi team. Can anyone help with this please? Is there a number I can call to speak to someone?
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Stuart Gray
(@StuartIGray) reported
from
Edinburgh, Scotland
@virginmedia I have a hub 3 the main white light is on. Have tried resetting and factory reseting as advices on your website but there is no signal when I search on any device.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sammy
(@GGoldenGod) reported
@oliverparmenter @virginmedia Also had this experience just last week. I can't believe the audacity each person had to have me explain over and over only to pass me to the wrong department. Your support operation is a joke
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zach close
(@Zachclose2000) reported
@virginmedia We don't need to because we already know that you are the problem
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Aashish Joshi
(@73Joshi) reported
@virginmedia Did that. Lasted 24 hrs and it’s back. More of my life wasted dealing with VM support
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zach close
(@Zachclose2000) reported
@virginmedia We already know that it is you because it only starting going down after the bill went up so just stop with the crap
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'Kairo'
(@Kairo_EL_Masry) reported
@virginmedia So basically you’ll do anything except pick up the phone and call your customer who’s tried to contact you plenty of times with no success. 👏🏽 great customer service. Again. This is why I no longer want to have a contract with you.
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zach close
(@Zachclose2000) reported
@virginmedia Just the same crap restart the router
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Andrew Hamilton
(@ahamilton505) reported
@virginmedia hi. Your chat bot is a moron. I need to cancel an appointment for someone visiting my property tomorrow. I was promised a text confirming the visit and a mechanism to cancel. Noyjinv. Please can you assist in cancelling it so as to not waste the time of your engineer
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Ex Child Genius
(@ExChildGenius) reported
@virginmedia I need a physical address where I can send a formal letter of complaint.
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seangreathead
(@seangreathead) reported
@virginmedia Thanks but I have a regular intermittent fault and my internet keeps dropping out but I cannot get any help!
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Anthony Braithwaite
(@AnthonyBraithw7) reported
@virginmedia Apparently broken at your end ,so last week price went up now have no internet, great service!!