Virgin Media Outage Report in Livingston, West Lothian, Scotland
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The latest reports from users having issues in Livingston come from postal codes EH53.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Livingston, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Livingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Livingston, West Lothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Falkirk, Livingston, Edinburgh, Grangemouth, Dunfermline and Larbert.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk |
TV | |
| Livingston |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Falkirk |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Livingston, Scotland
Latest outage, problems and issue reports in Livingston and nearby locations:
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Parry
(@parry1875) reported
from
Edinburgh, Scotland
@virginmedia Clearly Virgin cant stick to a contract agreement with providing a service
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Aimee C
(@aimeecrausaz1) reported
from
Edinburgh, Scotland
@virginmedia @parry1875 I messaged you 100 times unanswered over 4 hours on your online service and waited for an hour on hold on the phone!!! How do you plan to sort the issue? #virginmediafail
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Kate Nevens
(@katenevens) reported
from
Edinburgh, Scotland
@virginmedia our internet is down in Edinburgh EH10. Could you confirm you’re aware / working on this?
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Parry
(@parry1875) reported
from
Edinburgh, Scotland
@virginmedia I’ve sent over 100 messages, unfortunately this is the level of service you are providing. I’ve checked the loss of service and it says it’s all up and running fine! Please don’t expect me to pay you for a service you can’t provide. I will be cancelling my direct debit with yous
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Audrey Anderson
(@audanderson1) reported
from
Edinburgh, Scotland
@virginmedia contacted your 150 number and asked to use the text service which I did . Unfortunately they asked to contact oomph team on 150 . Unable to get through on 150 to speak to an advised as just a message telling me to use text service help please
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🦋Bex Wimberley
(@Hunnichild1) reported
from
Edinburgh, Scotland
Cut off after 25 minutes trying to get through to find out why I have no service, after a 12 hour shift, thanks @virginmedia
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Parry
(@parry1875) reported
from
Edinburgh, Scotland
@virginmedia I’d advise you sort out the service and don’t expect me to waste anymore of my time trying to get through to a non existent call centre! Cheeky ****!
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Duncan MacColl
(@hungryduncs) reported
from
Grangemouth, Scotland
@virginmedia catch up not working ?
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Aimee C
(@aimeecrausaz1) reported
from
Edinburgh, Scotland
@virginmedia you're customer service is the worst I've ever experienced. Over 2 hours in messages support I've waiting with no response other than being told 1 hour ago, my issue would be responded to in 10 minutes.
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Parry
(@parry1875) reported
from
Edinburgh, Scotland
Will @virginmedia continue to ignore me over my loss of service and still expect to my bill to be paid at the end of the month?
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Parry
(@parry1875) reported
from
Edinburgh, Scotland
Will @virginmedia continue to ignore my loss or service?
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Parry
(@parry1875) reported
from
Edinburgh, Scotland
@virginmedia I’ve sent over 100 messages, unfortunately this is the level of service you are providing. I’ve checked the loss of service and it says it’s all up and running fine! Please don’t expect me to pay you for a service you can’t provide. I will be cancelling my direct debit with yous.
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Aimee C
(@aimeecrausaz1) reported
from
Edinburgh, Scotland
@virginmedia @PED7 @lizzidoyle You're service is so incredibly CRAP I wouldnt know the score!!!! 2 hours plus I've been waiting on a response!!!!!
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Michael John Given
(@MikeyGiven93) reported
from
Edinburgh, Scotland
@virginmedia my tv service hasn’t been working for 2 days and your automated message telling me to turn it off and back on isn’t cutting the £85 a month!!! How can I speak to an actual human??
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Tomahawk Kid © 🏴
(@tartanjammies) reported
from
Currie, Scotland
@virginmedia No known issue. We called (on mobile) and have a tech booked for Tuesday night!! Not good enough my wife is a key NHS worker and needs to phone patients and update over Internet. We now have neither so WFH impossible.
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Parry
(@parry1875) reported
from
Edinburgh, Scotland
@Tommmbro @virginmedia ***** mate honestly. Aimee was on hold for almost an hour yesterday and back down again today. *******!
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TheQueerGuy
(@TheQueerGuy) reported
from
Edinburgh, Scotland
Hey @virginmedia why can’t I down grade my package online, via email or live chat? I can upgrade no problem. Calling the customer help line says most of your offices are closed and I would have an hours wait to speak to someone. An hour!!!
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Tomahawk Kid © 🏴
(@tartanjammies) reported
from
Currie, Scotland
@virginmedia ? We spoke to a colleague on the help desk. The phone and Internet now appears back up but it did this all day yesterday, sporadic connections.
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Tomahawk Kid © 🏴
(@tartanjammies) reported
from
Currie, Scotland
@virginmedia is there an issue with broadband in eh14? Becoming a regular weekend occurrence.....
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🦋Bex Wimberley
(@Hunnichild1) reported
from
Edinburgh, Scotland
@TSScot Could you help with with an issue with @virginmedia at all?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Vicky 💙
(@VickyStanton09) reported
@virginmedia @SwindyMiller Also down LN5 and error on website error v53. My broadband has been on and off like a tarts knickers for about a fortnight too, overall pretty appalling lately 🤬
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🦖🦖RainieMonster 🦖🦖
(@rainkitch) reported
@virginmedia if my tv service is down much longer, I am going to be wanting some kind of compensation. I don't pay nearly £60 a month for my package to expect it it not be FULLY available!!!! #notimpressed #virgintv #virginmedia
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Christopher
(@Chris15here) reported
@virginmedia @tandcbroking My God, Virgin Media aren’t even aware that Virgin Media is down.
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Thomas forrest
(@Thomasf44083099) reported
TV just gone down in the M4 5DR area of Manchester @virginmedia
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Lee Graham
(@leepg) reported
@virginmedia Thanks. Hoping you mean the TV issue and not China.
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Mitchell Blakemore
(@Blakers9021) reported
@virginmedia our TV services are down! Your customer service is not answering. Any chance of you providing us with the service we pay for???
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Susan Southern
(@nanniesou) reported
@virginmedia Hi, is there something wrong with the tv service. Black screen on all live channels but apps etc. ok. Can’t check status because that’s not working either.
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Craig 🇬🇧 🇪🇺 🏳️🌈
(@CDH_UK) reported
@virginmedia So why not admit your entire network is DOWN for both TV & Broadband and stop asking people to reboot/check web etc - just admit your entire platform has suffered a TOTAL FAILURE #Ofcom
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Shammoz #WithWine™
(@Shammoz) reported
@joehenstridge @blueybirdy @virginmedia In this case its just their website and all TV services that are down. Thankfully broadband is still up... this time.... for now... :)
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Rebecca Holland 🐝
(@Rebecca46768087) reported
@virginmedia no internet yesterday now no tele today reset the box and its wont upload the programmes . Sisters isnt working neither now looking on twitter and it seems to be a world wide problem