Virgin Media Outage Report in Livingston, West Lothian, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Livingston come from postal codes EH54.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Livingston, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Livingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Livingston, West Lothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Livingston, Falkirk, Dunfermline and Grangemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Livingston |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Livingston, Scotland
Latest outage, problems and issue reports in Livingston and nearby locations:
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@virginmedia just lost BBC2 briefly in addition to Channel 4 and STV. Appalling service.
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@virginmedia Channel 4 is down, BBC1 working though. My service has been shocking this week!!
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Chris Courtney-Borthwick 🏴
(@chrisjayuk) reported
from
Edinburgh, Scotland
@virginmedia Awful service your supposedly 350mb service, constant drop outs n slow speed. Awful! Unimpressed. Helpline team hopeless! 🤬
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Bean
(@030594dill) reported
from
Edinburgh, Scotland
8 yrs with @virginmedia -numerous internet problems & no actual working phone for over 6 of those yrs, we finally decide to leave. After 30 mins on hold we’re told it will take a further 1hr on hold to get to the cancellation dept who will then require 30 days notice 😡 #rubbish
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Ian Campbell Foster
(@RadicalSheep) reported
from
Edinburgh, Scotland
@virginmedia Yes, there's been a fault for 24 hours that your engineers are 'still working hard to correct'. Over 24 hours! Hopeless. Leaving @SkyUK was the worst decision ever.
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Grant
(@mastermc0) reported
from
Edinburgh, Scotland
@virginmedia I think I’ve fixed it will let you know if it reoccurs seems to be to do with using Modem mode on the router has been a known issue for a while that you don’t seem to be willing or able to push out a fix for
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elba58
(@elbab58) reported
from
Edinburgh, Scotland
@VirginRed still haven’t been able to use 50% of pizza won free pizza last week and now got 50% crap virgin Red almost as bad as virgin Media
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Jenny Tyler
(@tyler_jenny) reported
from
Edinburgh, Scotland
@virginmedia No...nothing listed that relates to the problem I'm having.
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Bubbles&Bling
(@AudreyBubbles) reported
from
Edinburgh, Scotland
@virginmedia Seems to be issue with the television service yet cannot phone as constant engages tone ... is there a known outage in any areas a in Edinburgh
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John Collins
(@johnco) reported
from
Falkirk, Scotland
@twarrestrial @virginmedia Turns out it was! Now to see how get a discount for the 10 days without service!
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Chris Courtney-Borthwick 🏴
(@chrisjayuk) reported
from
Edinburgh, Scotland
@virginmedia The connection drops at the router, and on all devices. Your chat function in the app is rubbish as they always say “you’ll need to phone” this you end up repeating yourself. Apparently there is no issues - there is! I’d leave u back to sky 2mrw if I wasn’t stuck in a contract!
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Chris Courtney-Borthwick 🏴
(@chrisjayuk) reported
from
Edinburgh, Scotland
@virginmedia Nothing listed under status for my area. This is a constant issue since it was installed 6 weeks ago. Customer service don’t take it seriously. Not happy
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John Collins
(@johnco) reported
from
Falkirk, Scotland
That’s me up to 7 days with broken broadband and WiFi, despite an engineer call out and numerous calls. Finally @virginmedia have agreed the hub is faulty. New one arrives on Tuesday. That’ll be 10 days. #whatapalaver
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@virginmedia landline down due to power cut/surge in Shandon, Edinburgh EH11. @SPEnergyNetwork
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Tracy McCormack 🏴
(@HGLogisticsMgr) reported
from
Falkirk, Scotland
WTF @virginmedia!!! I was watching @BGT, fix it please!!!
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Sarah Young
(@Sarz_92) reported
from
Edinburgh, Scotland
@virginmedia been on hold for over half an hour to speak to someone about whether or not I’m going to cancel my package 🤔 this bodes well for you.
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cheepcheepcheep
(@cheepcheepcheep) reported
from
Edinburgh, Scotland
@virginmedia internet issues in Lauriston Place EH39EY for myself and neighbours lately. Apparently no known faults but we’ve all just conferred and are having issues. Help!
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John M Hunt
(@Johnmhunt) reported
from
Edinburgh, Scotland
Just registered for 1GB internet (up and down) with phone for less than I’m paying @virginmedia for 200 MB. Not available yet but coming soon. Meanwhile @virginmedia still hassling me about equipment I sent back at the weekend. They took over a week to send me packaging.
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@virginmedia Yes, it’s registered as being down just now and that an engineer is working on it.
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@MrG48 @virginmedia Yep, same here too. They are the worst!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart McNab
(@AyeAye_Popeye) reported
@virginmedia Can someone please let me know when our broadband will be reconnected ? Its been down for 2 days and now the tv box is just went down too. Numerous engineers have visited the area but still not fixed. Its in G13 area.
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Ernest James
(@DayDreamKing1) reported
@virginmedia how many times do I have to be cut off when trying to cancel a service with you? Can’t do it online, very clever. New tenants at my old address are trying to join your product but can’t because I’m still there. I’m not trying to move my service 1/2
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Carol
(@cazzar61) reported
@virginmedia No not yet, in case it kills the other one’s signal
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Tim Gatt
(@TimGatt) reported
@virginmedia hi, your website is broken so I can't use the chat function to find out how to get WiFi boosters or whether my set up is mesh WiFi. Could someone assist me please?
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Grody
(@pickled_tinker) reported
@virginmedia Much better off banging my head against a wall. The GRE has finally come back. Only down like 16 hours in all and pretty much an entire night's work lost. Not bad considering I've not had it two weeks. /s
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malabazi
(@malabazi) reported
@virginmedia He just said that you guys are experiencing an network outage. Sometimes doesn’t look you guys work for the same company
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Leopold O'Brien
(@Leopoldobrien) reported
@virginmedia Internet is down in leytonstone E11 (London) . When will this be fixed?
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Paul Rayne
(@paulrayne) reported
@virginmedia another price increase? and an ever worsening service,days without internet,constantly dropping out,you should be compensating us..luckily my contract has run out.see you later.👋
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
@virginmedia 2- In the meantime on Sunday 2/1 got a text to day the area Outage has been fixed and another on Monday am from a different no, saying same It suggested we re-started the router. Im sure you can work out it didn’t help ! MORE TO FOLLOW
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Pauline Lomax
(@RedhillsAnnie) reported
@virginmedia Feedback: Feedback. No point in having a Twitter team who have no access to customer accounts. They just stall the resolution process and spend a lot of time saying ‘sorry’.