Virgin Media Outage Report in Livingston, West Lothian, Scotland
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The latest reports from users having issues in Livingston come from postal codes EH54.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Livingston, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Livingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Livingston, West Lothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Falkirk, Carluke, Dunfermline, Bathgate and Livingston.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
TV | |
| Falkirk |
Internet | |
| Falkirk |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Wi-fi | |
| Falkirk |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Livingston, Scotland
Latest outage, problems and issue reports in Livingston and nearby locations:
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Raza
(@hassanrh) reported
from
Edinburgh, Scotland
@virginmedia Hi- yes, just had a truly awful call so I raised a complaint, reference is C2312202125. Looks like a few more days of suffering with an unreliable internet system, with devices sometimes working other times not working.
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KR@HFC1875
(@hibezzz) reported
from
Currie, Scotland
@virginmedia Still trying to call for help with my internet but again the answer you get is all lines are busy try later , same message whatever time of the day or night I call, terrible service 🤬
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Dan Fowley
(@fowley_dan) reported
from
Edinburgh, Scotland
@virginmedia trying to cancel my services as moving soon, get transferred the the moving team and you hand up on me! Phoned 3 more times and the same thing! Not phoning again, you can private message me for my details to the account to cancel
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Scott Coltherd
(@scott_coltherd) reported
from
Edinburgh, Scotland
@virginmedia It was bad all the way through the undercard. It was not acceptable to charge for the bad picture. You are due a lot of people a refund.
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KR@HFC1875
(@hibezzz) reported
from
Currie, Scotland
@virginmedia Virgin media, tried all day to call and the line is constantly not available, terrible service , make a complaint on line and they say it will take up to 28 days to respond , who gets away with treating customers like that , unbelievable
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lucy
(@Gosia79K) reported
from
Edinburgh, Scotland
@virginmedia Yes. The network is showing for a second then disappears
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Stuart Gray
(@StuartIGray) reported
from
Edinburgh, Scotland
@virginmedia I tried to but the network ID doesn’t show on any device.
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Paul Heron
(@APaulHeron) reported
from
Edinburgh, Scotland
@virginmedia I’ve got an engineer visit booked for Saturday as that’s all your website would let me do but it seems more likely it’s a network issue as the internet is fine between 9pm and 11am every day. It’s up and down the rest of the time. EH5 area.
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Scott Coltherd
(@scott_coltherd) reported
from
Edinburgh, Scotland
@virginmedia You are trying to say if I had of picked the standard option I wouldn’t of had any problems. Virgin media is a joke these days. phone calls every day to try and upgrade my package even tho I tell them to stop calling. Moving house soon but will get sky after 10 years with virgin.
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Darren Ja-la-la-la-la-la-la-la-land
(@CountingSheep5) reported
from
Falkirk, Scotland
@virginmedia And it's back down at just 16Mbps now. It happens intermittently.
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Stephen McLaughlin
(@StephenMcAtDell) reported
from
Carluke, Scotland
@virginmedia Hi team. Can anyone help with this please? Is there a number I can call to speak to someone?
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Amber Hammond
(@ambermhammond) reported
from
Edinburgh, Scotland
Bored of being fobbed off @bt_uk @OpenreachHelp No WiFi since December 18th, consistently promised fix dates and still no resolve. Escalated again today, no one will contact us till next week - promed today it would be fixed. If you're in Edinburgh just go with @virginmedia 😩
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Stephen McLaughlin
(@StephenMcAtDell) reported
from
Carluke, Scotland
@virginmedia Hi team. I’ve been trying to order a WiFi booster after one was supposed to have been sent weeks ago and hasn’t arrived. I’ve tried phoning and going via your Connect App, with no success. Can you help please? Thanks
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Darren Ja-la-la-la-la-la-la-la-land
(@CountingSheep5) reported
from
Falkirk, Scotland
@virginmedia Currently at 374Mbps on wireless, so not the worst it's been. 943Mbps on wired.
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George
(@olsoweir) reported
from
Edinburgh, Scotland
@virginmedia trying to give you guys money setting up a new broadband connection and the rep hangs up after being on the phone for 30 mins, doesn’t call back. How am I supposed to sign up with you now? Soooo poor.
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Jack Steves
(@JackSteves) reported
from
Edinburgh, Scotland
@virginmedia could I speak with someone to terminate my contract please?
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Stuart Gray
(@StuartIGray) reported
from
Edinburgh, Scotland
@virginmedia I have a hub 3 the main white light is on. Have tried resetting and factory reseting as advices on your website but there is no signal when I search on any device.
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Stuart Gray
(@StuartIGray) reported
from
Edinburgh, Scotland
Anyone else having WiFi issues with @virginmedia done everything they suggest online and now been on hold for 20mins. Two days without wifi is far from ideal. Lucky it’s the weekend and I just want to watch Bridgerton and not trying to do more important things.
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staticcameraman #staysafe
(@rovingcameraman) reported
from
Edinburgh, Scotland
Very unimpressed with @virginmedia #virginmedia , no surprise there it would appear. Sales pick up after one ring but when transferred to customer service currently on hold for 30 mins and counting. Each of those minutes brings me closer to wanting to cancel my subscription.
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KR@HFC1875
(@hibezzz) reported
from
Currie, Scotland
Virgin media, tried all day to call and the line is constantly not available, terrible service , make a complaint on line and they say it will take up to 28 days to respond , who gets away with treating customers like that , unbelievable
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kenny Kettings
(@kenket1) reported
@virginmedia After 4 calls to VM and an email to your executive team, if they can't solve it then what hope have I got. All I'm asking is an update. Something VM don't seem to be able to provide. What kind of service are you providing?
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Lee Stewart
(@ls_1983) reported
@virginmedia No nothing there. It’s an intermittent issue. Luckily 5 hours later it’s not happening but it’s the same bullshit all the time!
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jordan
(@wharfyoung) reported
from
Poplar, England
just spent 3 hours on the phone with @virginmedia trying to get an early termination fee waived (for an account which they cancelled) only to be passed to about 8 departments, and then be told it’s not possible and I’d have to make a complaint.. make it make sense pls
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Cypherite
(@cypherite) reported
@virginmedia Really not sure why an agent applying a discount to my bill has resulted in the price going up by over £12. I’d appreciate help to fix it though?
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Mark Bennett
(@TallMarkB) reported
@virginmedia “As soon as possible” ... this has been going on for 2months affecting many in our street. The website states no issue and if we are patient enough to wait for an hour to call you, a level 4 issue has been found but this was supposed to be fixed by 25/2 ... we are still waiting.
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Gallery Antiques, Vintage and Collectables
(@galleryantiques) reported
@virginmedia Yes it was from you, as it came from the same number that sends me texts when my allowance is refreshed. I don't get a discount. I just pay a monthly bill (out of contract since Sep 2020). The tariff is all I pay for since then. The £7 discount is showing when I login to my 1/2
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lioness
(@See55345854) reported
@virginmedia @virginmedia yes, the fact that this is our 3rd complaint and you dont help. Working from home where internet is required... lost a days of work! You need to stop treating customers horribley. Release us from a contract!.@virginmedia
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia That's never been offered to us when we've called. We've spent £60+ buying 2 boosters of our own, whilst telephone operators have assured us that our current router and plan should be enough to cover.
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Kieran
(@The_Irishkieran) reported
The clubs/FAI will lie down and accept this bullshit, as usual. Clearing up the costs around the WatchLOI service should be a priority for clubs (how much did RTE spend ?) Hopefully the FAI can convince Virgin Media to do a highlights show. They might care and do a better job.
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Alex
(@AlexSings94) reported
@JW09019313 @virginmedia They're shocking and I wish my partner hadn't just signed a renewal contract, 3rd time in 9 months for me. Internet has been down for 2 hours now but hey, they'll still charge the full amount when it comes to bills though.