Virgin Media Outage Report in Livingston, West Lothian, Scotland
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The latest reports from users having issues in Livingston come from postal codes EH54.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Livingston, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Livingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Livingston, West Lothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Falkirk, Edinburgh, Rosyth, Livingston, Dunfermline and Larbert.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Rosyth |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Livingston, Scotland
Latest outage, problems and issue reports in Livingston and nearby locations:
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
Finally some competition to @virginmedia ‘a shocking internet service in my area! @bt_uk are finally doing #FttP been a long time coming... 14 years of mediocre internet service soon coming to an end!
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Tracy Laidlaw
(@tracylaidlaw) reported
from
Edinburgh, Scotland
@virginmedia I have checked, no services but the kit is all in the house hence the photo. Your customer service claim this street is still a building site. Clearly not though as we have lived here for 3 weeks.
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Kenny
(@piltonjambo) reported
from
Edinburgh, Scotland
@virginmedia Sorry but thats nonsense. Point out ANY existing customer changes/deals that save your loyal customers as much as new customers. I've been a customer for a long lot of years and have yet to see any customer loyalty being rewarded in the same way as these deals for new customers.
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia No known outage other on demand for works fine just seems to be this one series
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
@virginmedia You need to increase the infrastructure in the area to address the problems, you’ve not needed to and got away with out it as there has never been competition until now
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
Another day with poor internet connectivity from @virginmedia factory reset your hub they say... that’s made it worse!
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amy ✌🏻😙
(@libertinedreaam) reported
from
Edinburgh, Scotland
@virginmedia why is your ‘message us’ section in the app not working and saying advisors will be in at 7am when it’s almost 9:30
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Ricky Goold
(@Graemereaper) reported
from
Edinburgh, Scotland
@virginmedia It seems that the issue already reported is to do with BBC Scotland HD, while my issue is that my signal on BBC1 HD keeps breaking up briefly every 30 seconds or so. It's mostly an audio drop out for a split second.
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Ricky Goold
(@Graemereaper) reported
from
Edinburgh, Scotland
@virginmedia So, I clicked on the link and it says only that there's an issue with BBC1 on On Demand or Catch-up. I try to run a test to show something else is wrong, but it produces an error message that something went wrong. It's been like that for months at least for that test page.
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
@EE It’s crap! 😂 simple as. Have to rely on WiFi calling but as @virginmedia provide such poor internet service even that doesn’t work. Would love it if you had a decent signal in my area so I didn’t have to rely on them!
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amy ✌🏻😙
(@libertinedreaam) reported
from
Edinburgh, Scotland
@virginmedia Media. I have issues with my bill and this needs to be corrected. I’ve been billed since October 25th and services have only been activated since November 15th.
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Martha
(@WalshyMEC) reported
from
Edinburgh, Scotland
@virginmedia We may have a fix after an hour on the phone. I’ll let you know if it works... thanks MM
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Drewski
(@nosrettePwerdnA) reported
from
Edinburgh, Scotland
@GodlyTheresa @TalkTalk @virginmedia @Hyperoptic Yeah their customer service is absolute pants 🙈 I experienced a few nightmares with them over the years, and even trying to leave was a calamity 🤪
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@virginmedia She doesn't have another handset.. I'm at work and she told me when I called her. Her account is showing online as over the limit when she doesn't have one. And for the second time how would she speak to you over the phone with no service and I can't as not my account
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Kari McBurnie
(@kari_mcburnie) reported
from
Dunfermline, Scotland
@virginmedia The link is no good! I’m not a customer, please can someone message me for my contact details to get this rectified. This has been going on for months now.
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
Surprise surprise @virginmedia is down, again! apparently it’s for upgrades, Got cut off whilst on the phone sorting out leaving them! Now in the process of ordering up my @bt_uk FttP
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Scot Carrick
(@Scottyboy10) reported
from
Edinburgh, Scotland
@virginmedia broadband goes down all the time in EH11 postcode and now today tv signal is cutting out. Get it sorted!
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Richard Law
(@sneekyb) reported
from
East Calder, Scotland
@virginmedia Ridiculous that as a existing customer now out of contract that I cannot be offered the same monthly deal as new customers. My bill is to rise by £50 pcm which is not acceptable. I ask if I can take your Bigger tv bundle with sports as advertised for £72 and told no.
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Martha
(@WalshyMEC) reported
from
Edinburgh, Scotland
@virginmedia No it’s just this website I can’t access, but I can reach it on all other internet providers and on mobile. @SquarespaceHelp say there’s no problem their end. Maybe you guys can figure it out between you!
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Kenny
(@piltonjambo) reported
from
Edinburgh, Scotland
@virginmedia To be honest I haven't been satisfied with the price of service for a long long time and it really grates that all these new offers come out to new customers only. It's a disgrace that loyalty of existing customers is not similarly rewarded by your non access approach to deals.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Barry
(@seagull1901) reported
@virginmedia I just want promised call backs to occur. I don't want fob of email complaint closures telling to call CS. I just want my systems to work.
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Lisa McArthur
(@lisamca3) reported
@virginmedia Hi so I have my new hub in place however the signal keeps dropping intermittently when I am carrying out video calls. Is there a live chat option or email address I can contact about this please?
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johnnybumfluff
(@Johnnybumfluff) reported
@virginmedia My WiFi has just gone off, any problems in the central oxford area. Your app is pretty useless as well.
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Justene Ewing
(@JusteneEwing) reported
when @virginmedia sell you an ultimate oomph package which includes intelligent wifi with up to 3 boosters; on day of install engineer tells you need all 3, & to call customer service, who say you can only get 1 at a time weeks apart. Wifi is very poor & this is very bad service
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Nobody!
(@MacStarUK) reported
@virginmedia why is it impossible to get hold of you guys! Can someone message me with a direct line to someone I have an issue.
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Jonah
(@Jonah6882) reported
@virginmedia Wireless. Your guys have made a small effort to fix and I now need a second WiFi Pod which I was told I would have to wait until today to order.
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Sarah Foster
(@SarahFoster7) reported
@virginmedia any DN17 issues, all checks say not but my internet is not working. Rebooted router and still no joy! What's the actual service status please?
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deano
(@deanobaby89) reported
******* SHOCKING customer service from @SkyHelpTeam ! Appreciate bigger things going on on life but no sky for 48 hours and refuse to send me a new box as 'system doesn't allow me to '. Wow off to @bt_uk or @virginmedia I go !
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Aaron
(@aarongold31) reported
So in the past hour I've had 6 calls from different numbers claiming to be 'virgin media because we have bad Internet' (we have virgins best Internet package btw). Its all the same woman so very clearly a scam. What should I say to her? Funny comments only pls
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Pete Robinson 🐒
(@mlcr0d0t) reported
@virginmedia speaking as a person who has worked in IT support for over 30 years, the support tools offered on your website are utterly useless - unless their main objective is to cycle through a selection of pointless steps which all state there's no issue when there clearly is.