Virgin Media Outage Report in Livingston, West Lothian, Scotland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Livingston come from postal codes EH54.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Livingston, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Livingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (40%)
-
TV (35%)
-
Wi-fi (11%)
-
Total Blackout (9%)
-
E-mail (3%)
-
Phone (1%)
Live Outage Map Near Livingston, West Lothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Livingston, Falkirk and Grangemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Dunfermline |
Total Blackout | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
TV | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Livingston, Scotland
Latest outage, problems and issue reports in Livingston and nearby locations:
-
Travel Kat
(@KatrinaMilne) reported
from
Edinburgh, Scotland
Genuinely been waiting for 24 hours to chat to one of your customer advisors @virginmedia Not very customer friendly...
-
Drew Alexander
(@alwzander) reported
from
Edinburgh, Scotland
@TCL_TV_Global @Dolby Wonder if you can help I am looking for a code for a TCL tv to work with my virgin media remote control in the uk
-
hrats
(@mrsrats26) reported
from
Edinburgh, Scotland
@virginmedia I am very disappointed .I have just been on hold for 45mins to find out no can’t help . No explanation no options . Just no !!! Very unhappy soon to be ex customer .
-
A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia now on my 11th call to sort this out in the last 3 weeks. Each time on the phone for over an hour and still no solution. How to I cancel everything if they refuse to do it and pass me through 5/6 call centres
-
lynn campbell
(@mrscxxxx) reported
from
Edinburgh, Scotland
@virginmedia not working again! Why is this!! It’s bloody constant. Cant get on to anything you want to watch.
-
RJ Bayley, home studio voice artist 🎙️
(@RJBayley) reported
from
Edinburgh, Scotland
@virginmedia hi is anyone actually working on your online chat service today? Thanks
-
Jill
(@tiaralove_uk) reported
from
Edinburgh, Scotland
@virginmedia Been trying to cancel account for weeks, moving house very soon. Do I disconnect equipment when I leave and cancel DD! Appalling customer service, will now not be using Virgin at new house.
-
A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia your call centre is rude, they can’t understand simple English, round in circles, the line keeps buzzing out, I want to cancel but they will not put me through to anyone who can. They profess to be from every team everything I ask for help! Shocking how bad this is
-
Calum Mackenzie
(@hmfcalum) reported
from
Edinburgh, Scotland
@virginmedia You couldn’t care less about feedback, otherwise it would be easy to contact you, over various platforms. Will cancel my direct debit - I’m sure BT will happily take my business & provide a better service than Virgin.
-
Gary Ivady
(@Haggischaser) reported
from
Falkirk, Scotland
@virginmedia I’ve just had a phone all from a call centre stating it was from virgin media. They were saying that I’m having issues with my internet speed and needed to turn on a computer or device to check my speeds. Is this something that your tech division door is it spam?
-
Terence Orr
(@terence_orr) reported
from
Edinburgh, Scotland
Hi @virginmedia, how do I speak to an actual person at Virign Media about a fault with my Hub 3? When I call automated service says restart Hub then hangs up on me. This does not solve the problem.
-
John M Hunt
(@Johnmhunt) reported
from
Oxgangs, Scotland
@virginmedia Hi it was just Sky movies on demand not working for one night in the end. We ended up watching something on All 4 via a Firestick rather then the film we were intending to watch as it was unavailable.
-
Jill Robb
(@jillheartsnyc) reported
from
Edinburgh, Scotland
@itvhub is the most infuriating catch up service - super slow, buffering, forced adverts, no fast forward / rewind (that works).. via @virginmedia anyway. ..needs a serious update
-
Mandy McBain
(@PuffCandy30) reported
from
Edinburgh, Scotland
@virginmedia Service really bad in Edinburgh just now. Keeps dropping out yet when i run a test says everything ok.
-
Calum Mackenzie
(@hmfcalum) reported
from
Edinburgh, Scotland
@virginmedia That’s exactly what I intend to do. Shocking level of ‘customer service’. This is a total waste of time
-
Badly-optimised primate
(@muppling) reported
from
Edinburgh, Scotland
@virginmedia But you use bottom of the barrel routers that fail all the time while literally overcharging me, so how about fixing that stuff before touting your own quality?
-
Calum Mackenzie
(@hmfcalum) reported
from
Edinburgh, Scotland
@virginmedia You really couldn’t make this up - to make a complaint, I need to ring you on the number that constantly cuts me off - utterly comical.
-
John M Hunt
(@Johnmhunt) reported
from
Oxgangs, Scotland
We sat down to watch Birds of Prey the new Harley Quinn film on Sky but @virginmedia on demand is broken for the whole weekend - how do I get a refund? It had already started on Sky linear so have had to record it and watch another day. Disappointing.
-
Calum Mackenzie
(@hmfcalum) reported
from
Edinburgh, Scotland
@virginmedia I’ve just tried to use the instant messenger and the customer service advisor tells me he can find no trace of any notes on my account regarding the offer made on Saturday. I have a screen shot of the offer, made in your app, yet he says he can’t see it.
-
A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia I am still waiting for a call back that was due early this week. Can’t get through to the call centre at all, been trying all day. Can you help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Helen Edmondson
(@HelenEdmondo) reported
@virginmedia In my house was the worst and also the most times it has cut out. That's the WA3 2 area
-
Margaret Currie MBE
(@superbowler4) reported
@virginmedia I’m living in a very highly populated area with Virgin customers all around me not like I’m living out in an isolated area. Doesn’t look like communication within your organisation is up to scratch I need HELP
-
Hydra ヒドラ
(@Hydra_Saiko) reported
@virginmedia Broadband and TV... I need to use the Internet and you've taken it down for hours in w3 area people need thier Internet
-
Daniel Graham
(@DanielG57062781) reported
@virginmedia Yes I remain unhappy - what have you done to change this? I am on the phone, hours deep. I am complaining on twitter whilst in that queue whilst waiting for someone to ignore my cancellation request via whatsapp and offer me a new package. SORT IT OUT. CANCEL MY CONTRACT!!!!!!!!!
-
Joe Chip
(@joe_ch1p) reported
@virginmedia I already have one that was delivered a few days ago as I was offered a free upgrade. Not fitted it yet. I don't want to until I'm sure there isn't an outage.
-
Shannon Mackay
(@ShannonMackay18) reported
@virginmedia I have tries logging into my account for a little under two weeks, it won't let me, says It's something at our end, and we?re working as fast as we can, I've tried contacting, and no answer at all anywhere, I've moved and just want to cancel!
-
Hydra ヒドラ
(@Hydra_Saiko) reported
@virginmedia You've had it down since 7
-
ΞthaNFT
(@PrysmEthan) reported
@virginmedia Yes obviously... but I cannot speak to your team without calling that number. I want to cancel my contract with you as you have terrible customer service and are doing ANOTHER price hike
-
Dan66.6%#mystory#mylife
(@saywhat1sea) reported
@virginmedia Is that because your service is so poor and customer service is non existent 🤔🤔. Interesting you never have issues taking money that does not belong to you.
-
Tarun Jain
(@tarunjain) reported
@virginmedia Calling doesnt help as it never goes through to any one...