Virgin Media

Virgin Media Outage Report in Livingston, West Lothian, Scotland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Livingston, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Livingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Livingston, West Lothian, Scotland 10/08/2025 12:20

October 08: Problems at Virgin Media

Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Livingston, West Lothian, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Falkirk, Dunfermline, Grangemouth, Bathgate, Livingston, Linlithgow, Larbert and Bo’ness.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh TV
United KingdomEdinburgh Internet
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomFalkirk Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Livingston, Scotland

Latest outage, problems and issue reports in Livingston and nearby locations:

  • Giannop Geraldine Daly (@Giannop) reported from Edinburgh, Scotland

    @virginmedia Estimated fix 19.45 😭

  • pumphysaysNO Lord Galoot (@pumphysaysNO) reported from Broxburn, Scotland

    @virginmedia i havent had tv for 5 days now, technician was meant to call yesterday or 8am this morning, no call, any chance of getting a service i pay for

  • effiefenton Effie Fenton (@effiefenton) reported from Edinburgh, Scotland

    @virginmedia it would be a great idea if you could save priority installation slots for those in greatest need, like those with disabilities who need a phone line installed for a telecare service. So they don't have to wait a month. Just a thought.

  • vcash78 victoria carolina (@vcash78) reported from Edinburgh, Scotland

    @virginmedia what’s going on. No service alllllll day in EH14 area?! Working from home impossible today … great service!

  • gajarlove Evelyn Love-Gajardo (@gajarlove) reported from Edinburgh, Scotland

    @virginmedia no landline or Internet at EH16 6GD since early this morning and your website appears to be down so it can't be reported.Update please?

  • seldomseenkid seldomseenkid (@seldomseenkid) reported from Edinburgh, Scotland

    @vmbusiness @virginmedia @virginmedianews Why is your service so unreliable? Are we expected to pay for a service that doesn’t work?

  • DegsyScott Derek Scott (@DegsyScott) reported from Edinburgh, Scotland

    @virginmedia Stupid question!

  • EdiDisgraces Edinburgh’s Disgraces (@EdiDisgraces) reported from Edinburgh, Scotland

    Cost of living advice - IF Virgin Media ask for a big price hike tell them you are going elsewhere but will stay for the same price as a new customer would pay. It takes a while but saved £800 (over 18 months) today and will get more for same price/no increase @MoneySavingExp

  • ScottBrownridge Scott Brownridge (@ScottBrownridge) reported from Edinburgh, Scotland

    @virginmedia any idea why my internet keeps dropping off. No issues that I can see in the area. Been doing it for two days now.

  • tootsieiam tootsietweets (@tootsieiam) reported from Edinburgh, Scotland

    Friday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱

  • dreamingisfree Laura Barbour (@dreamingisfree) reported from Bo’ness, Scotland

    @virginmedia It is now almost four weeks since I have had broadband. The technician who came out 11 days ago assured me the “dig team” would be out in the next day or two. Having now spent approximately 738 hours trying to contact you, I have finally spoken to a customer (1)

  • marktaylor73 Mark Taylor (@marktaylor73) reported from Bathgate, Scotland

    @virginmedia twice now appointment for line pull has been scheduled and twice now there’s been no engineer. Move of service to new house required , now being told 10th November, not acceptable.

  • seldomseenkid seldomseenkid (@seldomseenkid) reported from Edinburgh, Scotland

    @vmbusiness Down for the second time in a week. Poor

  • AG_Developer Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland

    God damn it @virginmedia, another day another outage. This is becoming a really really sick joke. Just because most people sleep at night doesn't mean others like me don't have work to do

  • dreamingisfree Laura Barbour (@dreamingisfree) reported from Bo’ness, Scotland

    service agent who tells me an appointment is scheduled for the 15th November. Shall I laugh or scream? 7 weeks with no WiFi? @virginmedia (2)

  • DegsyScott Derek Scott (@DegsyScott) reported from Grangemouth, Scotland

    @benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent

  • karen_coops81 Karen 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺⭐ (@karen_coops81) reported from Edinburgh, Scotland

    Need a new service provider @virginmedia has just gone up by £25. Recommendations please.

  • DegsyScott Derek Scott (@DegsyScott) reported from Edinburgh, Scotland

    @benjitindz @virginmedia Product is good, customer service non existent

  • gajarlove Evelyn Love-Gajardo (@gajarlove) reported from Edinburgh, Scotland

    @virginmedia It's not showing up and it's now been down since first thing yesterday. They are elderly and need their landline to be working. Is there a way to speak to someone if it's not fixed by 4?

  • EdinburghNJS Neil Sneddon (@EdinburghNJS) reported from Edinburgh, Scotland

    Got to say. Been a customer of @virginmedia since Dec 10th 1999. First problem I've ever had this week, and service, ability to contact and understanding of my problem is absolutely woeful. Luckily still in cooling off period for new deal. Dreadful.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • gixersix Gixersix (@gixersix) reported

    @virginmedia Nope! It's down again! Two hours this morning and off again now

  • Za_Pa7 Zaid (@Za_Pa7) reported

    @virginmedia Still not working. Down again I believe. At least give updates as to when it will be back to normal

  • PeteOrn Pete Orn (@PeteOrn) reported

    .@virginmedia £54 pm for the cheapest broadband only (no TV, no mobile) and now no damn WiFi either! And going up next year by RPI+4% every year. Total rip off

  • Emma_Campaigner Emma 🧡 (@Emma_Campaigner) reported

    @virginmedia Ours is down again.

  • rstephenson1981 #WHTID COYI (@rstephenson1981) reported

    @virginmedia Well I’ve still got no internet and your phone line isn’t working neither is your service checker??? Probably the worst internet provider I’ve ever had!

  • bobbyleeswagga El Mayo (@bobbyleeswagga) reported

    @virginmedia down 😡😡🤬🤬

  • hollymaltese Holly🐶🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇦 (@hollymaltese) reported

    @NikkiTreweek @virginmedia AL10 down

  • zxoaux hhxaq (@zxoaux) reported

    Use me as a dislike button @virginmedia fix up wallah

  • MichaelBooyens Michael Booyens (@MichaelBooyens) reported

    @virginmedia My Internet has been on and off for the last 2 hours any feedback on the progress of the fix?

  • Frosty_Sloan MSloan (@Frosty_Sloan) reported

    @virginmedia Service just gone down in Dartford area. As is your website, must be loads of people checking service for their area??? Any news on when this outage will be resolved?