Virgin Media Outage Report in Livingston, West Lothian, Scotland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Livingston come from postal codes EH54.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Livingston, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Livingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Livingston, West Lothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Falkirk, Livingston, Bathgate, Rosyth and Larbert.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
||
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Dunfermline |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Livingston, Scotland
Latest outage, problems and issue reports in Livingston and nearby locations:
-
Kirsty
(@kirsty190790) reported
from
Edinburgh, Scotland
@virginmedia further to my last tweet after being on the phone 50 minutes I get put on hold and hung up on after asking to speak to management. Absolutely shocking service and not any further forward.
-
Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@virginmedia One of your site engineers has turned up at her house. She has also emailed a complaint. Best of all @SkyUK have stepped in and retrieved her charity number for her.... Ridiculous it took your rival to help
-
Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@virginmedia I'm not sure.... I think at this stage she is saying no thanks after being let down so badly. Virgin just didn't want to pay what council were asking to dig up one pavement as it was new.... @SkyUK sorted her out and she will be going to the regulator. Disappointing
-
Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
Really not a good image to be projecting @virginmedia.... They did not know you were no longer providing a service until your engineer didn't turn up!!! @JordanHoustonT and now they have to pay out to update their website because of your incompetence #pleaseretweet #retweet
-
John Cairney
(@intgom) reported
from
Edinburgh, Scotland
@virginmedia I can assure you that no one has attempted to contact me since the complaint was raised, which is why I’m so annoyed.
-
Davy Murray
(@davyshambles) reported
from
Edinburgh, Scotland
@virginmedia Eventually got through to your overseas call centre. Guy couldn't help and booked me an engineer for Wednesday evening. He then hung up on me when I suggested that I shouldn't be charged for the next few days #believeinbetter
-
Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@virginmedia This has left her charity and her partners business with websites and headed paper wuth the wrong number as @virginmedia are saying they can't do anything about the landine that was transferring to you. A mobile is also involved. She is in tears and your staff have been rude
-
BJCampbell
(@Ox13SCO) reported
from
Edinburgh, Scotland
Didn’t think transfer from @virginmedia to @WeAreOpenreach would be such a shambles ... such a broken system @OpenreachHelp you need to sort out your Fibre home line set up #btfibre 🤬
-
Laura
(@aberquine) reported
from
Edinburgh, Scotland
@maryrobb499 @virginmedia It’s not been windy today in Edinburgh, which is lucky as it’s been bad all week. Getting fed up of Virgin Media though, will move provider when I get my own place.
-
Laura
(@aberquine) reported
from
Edinburgh, Scotland
@virginmedia As I’ve said in previous tweets over the past few days, I’ve checked everything and all appears fine, it’s your broadband speed fluctuation that is the problem.
-
Hannah McInnes
(@_HannahMcInnes_) reported
from
Livingston, Scotland
@virginmedia has they worst customer service I’ve ever experienced, month after month I’ve been trying to sort out my bills with no help whatsoever 80 minutes and I’m still on the phone no further forward as one person says one thing and another person says another😡😡
-
Apple
(@hayley_jade27) reported
from
Edinburgh, Scotland
@virginmedia I have been on hold for 25 minutes now, still nobody has answered and the webchat are refusing to help. Pretty atrocious customer service!
-
Laura
(@aberquine) reported
from
Edinburgh, Scotland
@virginmedia I told you there were no issues listed on your website in my original tweet!
-
Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
All the old @virginmedia equipment has been disconnected and unplugged! It’s been like night and day getting @bt_uk #fttp installed, so far 10 families in my street have moved away from VM... that’s what you get for poor customer service
-
Janis McCulloch ☃️❄️
(@justjanis) reported
from
Dunfermline, Scotland
@virginmedia Nope no issues in the area
-
Kirsty
(@kirsty190790) reported
from
Edinburgh, Scotland
@virginmedia very disappointed in your customer service, the call taker keeps refusing to let me speak to supervisor regarding problem. Arguing constant with me absolutely disgusting service!
-
Hayley
(@hayley_jade27) reported
from
Edinburgh, Scotland
PSA @virginmedia do not know the slightest thing about good customer service. Save your money and go for LITERALLY any other provider 👍
-
david robert bowie
(@daveross67) reported
from
Edinburgh, Scotland
@mikeybhoy11 @virginmedia Not letting me sign in
-
Janis McCulloch ☃️❄️
(@justjanis) reported
from
Dunfermline, Scotland
@jen_drum @virginmedia Some local outage or something
-
Eddie Collins
(@EddieCo09311525) reported
from
Dunfermline, Scotland
@virginmedia I switched over to you on the 31st December and had a speed issue very quickly and between online chat and two phone calls yesterday was told issue at street cabinet twice on phone chat says no issue. Bring back BT 😔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Autistic Widower ("AJ")
(@AutisticWidower) reported
@ShakeyJake25 Amazon Prime, Backblaze, extra storage on iCloud & Google. My fiancée lets me share her Netflix subscription (and she shares my iCloud). I also have Virgin Media's TV service which I hardly use these days. There may be others I've forgotten about.
-
MoistOwlette 💦
(@MoistOwletteOff) reported
I dunno what ******** is going on with @virginmedia, but I can't contact you ANYWHERE. I have a major internet and phone outage.
-
JabbaJorkayev
(@gesichtzeintopf) reported
@virginmedia The phone lines are constantly busy and the WhatsApp service doesn’t work properly
-
Neil Baker
(@neilb1973) reported
@moazzamraza @virginmedia They are selling service before the cabling work is done. My installation (already delayed 2 weeks) is also getting pushed back for this reason. Their customer service is hopeless. All read off a script and simply reading info in front of them. Waste of time…
-
Stacey Davis
(@stacey_davis1) reported
@virginmedia On my 3rd attempt my issue was resolved, however I will believe it when the correct amount is debited from my account next month, as I said I’ve had the same phone call every month since June so I’m still out of pocket as my payments should’ve reduced in July.
-
Mr Deeds
(@mrdeeds888) reported
@virginmedia Yet again more internet trouble. Down again just as we are trying to watch a family movie! What am I paying for?!!!! This happens so often now.
-
Martin Loveday
(@MartinLoveday3) reported
Virgin media problems as usual . Come on sort this out current speed 7.23 . Paying for 350 what is going wrong
-
soverncomfort 🔴⚪
(@soverncomfort) reported
@virginmedia my broadband is not working in po5. Please can you advise if you know of issues and how i get it resolved #portsmouth #virginmediadown
-
Niall Darby
(@ndarby90) reported
@virginmedia Yes I've raised a few complaints now and nobody has responded to them. I was talking to a virgin media member yesterday and I said I'd like to raise another complaint. He advised me it's a waste of time as it will not be delt with. Yes next month 🤬.
-
Miles Cant
(@codedbymiles) reported
@virginmedia Customer service agent just hung up on me, and now when I call back it says the office is closed but listed as 8pm online for closing, now without broadband. Not great customer service.