Virgin Media Outage Report in Livingston, West Lothian, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Livingston come from postal codes EH54.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Livingston, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Livingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Livingston, West Lothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Livingston, Larbert, Grangemouth, Falkirk, Bo’ness and Bathgate.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Wi-fi | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Livingston, Scotland
Latest outage, problems and issue reports in Livingston and nearby locations:
-
Louise
(@louisegray90) reported
from
Edinburgh, Scotland
@virginmedia Are you able to confirm if my complaint has been received? Filled in the web form as per instruction, there has been no acknowledgement?
-
Steve
(@steve2theizzO) reported
from
Falkirk, Scotland
What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm
-
Isabel MacNeill
(@isabelembo) reported
from
Edinburgh, Scotland
@virginmedia - why is our internet service so intermittent? Keeps dropping out every 20 mins or so? We have rebooted several times.
-
Laura
(@aberquine) reported
from
Edinburgh, Scotland
I’m moving home nearby in Edinburgh and need to change broadband provider, no Virgin Media at my new place. Narrowed down to best speeds, but which has the better customer service. Any recommendations?
-
Craig
(@CraigN1986) reported
from
Edinburgh, Scotland
@virginmedia morning, service is down in Edinburgh EH8. Working from home, is it going to be getting sorted soon? Cheers
-
Claire Elizabeth
(@claireet21) reported
from
Edinburgh, Scotland
@virginmedia assisting my mum on phone to you over an hour with no help being received what so ever. And to top it off one of your consultants gave her another customers details whom she doesn’t know over the phone. #dataprotectionbreach #terribleservice
-
Mandy forrest
(@mandukes) reported
from
Edinburgh, Scotland
@virginmedia hello I’m trying to order a WiFi booster on my account but I can’t do it online and trying to speak to someone on the phone is like mission impossible. Can you help please
-
Stuart Bell
(@sjwb) reported
from
Edinburgh, Scotland
@virginmedia what on Earth is going on in the EH10 area, over 5 x intermittent issues now since 5pm today and your site is saying there is no fault? I think not, say it ain’t so... #BroadbandIssue
-
Kenny Taylor
(@bluejambo1874) reported
from
Edinburgh, Scotland
@virginmedia seriously what is the point of your land lines? Never works and if I try to cancel it my payments go up !! Redic
-
Matteo Doni 🇬🇧
(@Todoleo) reported
from
Edinburgh, Scotland
@dsilverman Very happy with both our service providers: we have Virgin Media (350/35 on cable) and BT Fibre To The Premises (910/118). Very few outages.
-
Alan Currie
(@alancurrie1991) reported
from
Livingston, Scotland
@virginmedia spent over an hour trying to speak to someone about a damaged line to get an engineer out and then got hung up on can you help?
-
Rachel
(@racheljryan) reported
from
Edinburgh, Scotland
@virginmedia Your online chat and bot is terrible. I want to reduce my package. First got chucked out during security. Then they couldn't help and put me through to relations but your bot thinks I have a mobile query. I'm trying not to phone as requested but this is unworkable.
-
Crazyscotsman
(@Crazyscotsman4) reported
from
Edinburgh, Scotland
@scottishrebel67 @virginmedia I know your pain man when I was ddosed they talked to me like an idiot 3 days of calls to get them to actually help.
-
Iain Rockliffe
(@Rockyi1980) reported
from
Dunfermline, Scotland
@ReplayRetro @virginmedia The problem is when it works no one comes even close in terms of speed
-
Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia any chance of some decent support for the fact I’m having issues with my Hub 4 based broadband your phone service has hung up and directed me to hub 3 based trouble shooting... not the service I expect for my money
-
Ryan Meston
(@rykoonmesto7) reported
from
Edinburgh, Scotland
@jm10695 @TwitchMutedFFS @virginmedia Personally it's been fine for me since the major outage few months ago so hopefully back up asap
-
KR@HFC1875
(@hibezzz) reported
from
Currie, Scotland
@virginmedia Reception issues with Sky sports picture breaking up , what’s the problem?
-
kayleigh Dalgarno
(@KaylzD120101) reported
from
Edinburgh, Scotland
Highly recommend not going with virgin media, been in the new flat 2 months paying insane rates and it doesn't work. Not to mention the appalling customer service which we have received
-
Acanthus Interiors
(@AcanthusHome) reported
from
Edinburgh, Scotland
@virginmedia @vmbusiness we’re literally begging you to fix our phone lines. We’ve had 3 engineers out, spent HOURS on hold, keep getting cut off when we call and still not fixed!
-
Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
@sharepointalex @virginmedia Feel your pain! They are up and down like a yo-yo here which is why I took the plunge and jumped to another provider, take it there is no other fibre offerings in your area?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ed
(@Ed_Pritch91) reported
Merry Christmas from @virginmedia absolutely **** service on Christmas day, no TV or Broadband. I'm glad I'm a customer of @SkyHelpTeam unlike my parents! #VirginMedia
-
mark fleming
(@markfleming0000) reported
@virginmedia down on Christmas Day how am a no surprised
-
Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
Fed up of @virginmedia now. Website says no faults but we’ve been without internet all day so no TV. Phone up and and message says they know about it. Had over a month of issues but no one talks to you!! #avoidliketheplague
-
Damian
(@Daaemo) reported
@virginmedia Hamilton, ML3 7EX Lanarkshire - Internet is down. Merry Christmas, what's going on?
-
Jason butler
(@Jasonbu27299811) reported
@virginhelp @Virgin @virginmedia In what sense can they help with this current situation? I think the latest service you have provided has been appalling, she is a very vulnerable elderly women without the ability to leave the house and you have left her three weeks with no tv with no apology or solution.
-
bel
(@knifeprty2000) reported
@virginmedia please explain why our internet has just **** itself? i’m trying to watch chicken run and forget about how **** my life is, sort it out
-
Jemma Edwards
(@JemmaLEdwards) reported
@virginmedia such terrible treatment. Think very carefully before giving money to @virginmedia vulnerable 91 year old lady without a phone line which runs her panic alarm for over 24 hours and no help, compassion or resolution!!!!!
-
John Rogerson
(@AgentRogerson) reported
@WittyLeaks @virginmedia Virgin WiFi is the worst. We got rid last year!!
-
⚫️ Saint-in-Exile Esq #FBPE 🇪🇺🇬🇧🇧🇪🇩🇪🇫🇷
(@Kentsaint) reported
@virginmedia afternoon - just purchased film on virgin store but now it won’t play - either sticks on 0 mins 0 seconds or get error ES702. Can you help please?
-
Paul Lucas
(@IamPaulLuke) reported
@virginmedia when will WiFi and TV outage be fixed in SE13?