Virgin Media Outage Report in Livingston, West Lothian, Scotland
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The latest reports from users having issues in Livingston come from postal codes EH54.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Livingston, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Livingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Livingston, West Lothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Livingston, Falkirk, Carluke and Bathgate.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Dunfermline |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Livingston, Scotland
Latest outage, problems and issue reports in Livingston and nearby locations:
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amy ✌🏻😙
(@libertinedreaam) reported
from
Edinburgh, Scotland
@virginmedia Media. I have issues with my bill and this needs to be corrected. I’ve been billed since October 25th and services have only been activated since November 15th.
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B. David Hogg
(@bdavidhogg) reported
from
Edinburgh, Scotland
We were given a four hour window from @virginmedia to come and fix our internet and they didn’t show. Unacceptable 😡
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David Taylor
(@gm8arv) reported
from
Edinburgh, Scotland
@bsamikey @virginmedia Yes, I had three weeks of very slow connection, all because they changed the head-end and never noticed older modems were also in need of changing! Great connection, lousy customer service.
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Kenny
(@piltonjambo) reported
from
Edinburgh, Scotland
@virginmedia To be honest I haven't been satisfied with the price of service for a long long time and it really grates that all these new offers come out to new customers only. It's a disgrace that loyalty of existing customers is not similarly rewarded by your non access approach to deals.
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Ricky Goold
(@Graemereaper) reported
from
Edinburgh, Scotland
@virginmedia So, I clicked on the link and it says only that there's an issue with BBC1 on On Demand or Catch-up. I try to run a test to show something else is wrong, but it produces an error message that something went wrong. It's been like that for months at least for that test page.
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia No known outage other on demand for works fine just seems to be this one series
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
Another day with poor internet connectivity from @virginmedia factory reset your hub they say... that’s made it worse!
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Kenny
(@piltonjambo) reported
from
Edinburgh, Scotland
@virginmedia Sorry but thats nonsense. Point out ANY existing customer changes/deals that save your loyal customers as much as new customers. I've been a customer for a long lot of years and have yet to see any customer loyalty being rewarded in the same way as these deals for new customers.
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Martha
(@WalshyMEC) reported
from
Edinburgh, Scotland
@virginmedia We may have a fix after an hour on the phone. I’ll let you know if it works... thanks MM
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Kari McBurnie
(@kari_mcburnie) reported
from
Dunfermline, Scotland
@virginmedia The link is no good! I’m not a customer, please can someone message me for my contact details to get this rectified. This has been going on for months now.
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Richard Law
(@sneekyb) reported
from
East Calder, Scotland
@virginmedia Ridiculous that as a existing customer now out of contract that I cannot be offered the same monthly deal as new customers. My bill is to rise by £50 pcm which is not acceptable. I ask if I can take your Bigger tv bundle with sports as advertised for £72 and told no.
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Tracy Laidlaw
(@tracylaidlaw) reported
from
Edinburgh, Scotland
@virginmedia I have checked, no services but the kit is all in the house hence the photo. Your customer service claim this street is still a building site. Clearly not though as we have lived here for 3 weeks.
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
Finally some competition to @virginmedia ‘a shocking internet service in my area! @bt_uk are finally doing #FttP been a long time coming... 14 years of mediocre internet service soon coming to an end!
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@virginmedia She doesn't have another handset.. I'm at work and she told me when I called her. Her account is showing online as over the limit when she doesn't have one. And for the second time how would she speak to you over the phone with no service and I can't as not my account
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
@EE It’s crap! 😂 simple as. Have to rely on WiFi calling but as @virginmedia provide such poor internet service even that doesn’t work. Would love it if you had a decent signal in my area so I didn’t have to rely on them!
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amy ✌🏻😙
(@libertinedreaam) reported
from
Edinburgh, Scotland
@virginmedia why is your ‘message us’ section in the app not working and saying advisors will be in at 7am when it’s almost 9:30
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
@virginmedia You need to increase the infrastructure in the area to address the problems, you’ve not needed to and got away with out it as there has never been competition until now
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Martha
(@WalshyMEC) reported
from
Edinburgh, Scotland
@virginmedia No it’s just this website I can’t access, but I can reach it on all other internet providers and on mobile. @SquarespaceHelp say there’s no problem their end. Maybe you guys can figure it out between you!
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Scot Carrick
(@Scottyboy10) reported
from
Edinburgh, Scotland
@virginmedia broadband goes down all the time in EH11 postcode and now today tv signal is cutting out. Get it sorted!
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Ricky Goold
(@Graemereaper) reported
from
Edinburgh, Scotland
@virginmedia It seems that the issue already reported is to do with BBC Scotland HD, while my issue is that my signal on BBC1 HD keeps breaking up briefly every 30 seconds or so. It's mostly an audio drop out for a split second.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TCS
(@firepig71) reported
@virginhelp @wbc247uk @virginmedia I am not a virgin customer and can’t contact you. I need to cancel a monthly phone plan. DD has been stopped. The person using the phone has died. I bought the sim for my dad, he had it for years. I also got a bill for this? Please message me.
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Cooper’s Left Peg
(@coopers_left) reported
@virginmedia Can we reserve the right to cancel contracts because of your price increase?
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Clare Hayward
(@clareybear76) reported
@virginmedia can you tell me if there’s any problems with your virgin mobile coverage in kent??
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Delboy
(@77_trigger) reported
@virginmedia hi I have a mobile sim with my virgin tv account. I have paid my bill a couple of hours ago, but there’s still no service. Can you help I called the call centre but it’s closed
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Danielle Quinnin
(@QuinninDanielle) reported
@virginmedia I have called numerous time Friday, Monday Tuesday and today. I only just joined Virgin a month ago and we have had issues with our service. An engineer came out established a problem but it didn’t work so I’ve called again since and I was advised that I’d need to pay for another
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Danielle Quinnin
(@QuinninDanielle) reported
@virginmedia Visit because someone came out and ‘fixed’ the issue… although it’s not fixed as I can’t get on the internet at all. Me and my husband both work from home so have missed out on 5 days work each with these constant issues.
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kathleen
(@imagek1) reported
@virginmedia It begins Had for less than week and already problematic connection down every day. Told send engineer out onMonday. 5 days away Waited for call from manager within hour after saying we want to cancel,thats 2 hours ago no call. We will be cancelling contract!
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Gilo!
(@gilo_81) reported
@Dave_Pitt_Leeds @virginmedia @MoneySavingExp This exactly, Plus there’s continued service issues in my area that means my broadband hangs been going on for over 10 days they said it should be resolved by the 4th April. Appalling service #virginmediacancellationscam
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auneam
(@auneam1) reported
@virginmedia no internet since 7:00 pm. Did a service check saying there is an intermittent issue and to check again in 24 hours. As I work from home, will VM be paying my wages? Getting charged an absolute fortune for incredibly poor service.
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angrynarwhals
(@narwhuls) reported
@uprrp0943 @virginmedia @MozzaMoo2000 great point, slimy company. stay far away if this is how they treat their consumers