Virgin Media outages and service status in Currie, Scotland
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 2 outage signals in the last 24 hours around Currie, including 2 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received Jun 10, 9:51 AM GMT+1.
- TV (67%)
- Internet (20%)
- Total Blackout (5%)
- Wi-fi (5%)
- Phone (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Currie, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Currie, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 11: Problems at Virgin Media
Virgin Media is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Currie, Scotland
The most recent Virgin Media outage reports came from the following cities: Queensferry, Edinburgh, Linlithgow, Livingston, Bonnyrigg, and Loanhead.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 17 hours ago |
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Internet | 17 hours ago |
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Internet | 1 day ago |
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Phone | 6 days ago |
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Internet | 7 days ago |
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Wi-fi | 10 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Currie, Scotland
Latest outage, problems and issue reports in Currie and nearby locations:
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willie shiells (@wshiells) reported from Edinburgh, Scotland@virginmedia , spent 2 hours online chat with yourselves, then passed onto customer service , now 5 hours later still no response. Worst customer service out there folks
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Patrick McCarthy (@PatMcCarthy37) reported from Edinburgh, Scotland@virginmedia Neither of these things have happened. The last person on the help desk that I spoke to denied that the account was associated with my VM account and did not want to talk to me. Nothing happens when the Help Desk can't sort it themselves Please deal with this.
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Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland@virginmedia The phone is not working and your engineer was arranged to call today between 1.00 and 6.00pm needless to say he did not arrive or give me a call to arrange another day.
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bruce findlay 🟢 power to the people ✌ (@brucerisk) reported from Edinburgh, Scotland@kaniep @virginmedia There are no issues and I am sure it is a scam. It's quite uncanny how many 'scam/ fraudulent ' calls I get to both my landline and mobile phones ...strange days indeed !
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James Smith 🏴🇮🇹🇿🇦 (@SobukweScozia) reported from Edinburgh, Scotland@virginmedia I have now had no service - internet, tv, phone - for 24 hours. It’s impossible to speak with someone about this. There is only a vague automated message about a ‘complicated problem’. How can I get this fixed? What are you doing to address this?
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David Fyvie (@thefyvies) reported from Edinburgh, Scotland@virginmedia It’s been horrific for the last 4-5 days although today is by far the worst.
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Philippa Wright (@philippawrightt) reported from Edinburgh, Scotland@virginmedia Read my tweet. I have been sent a “resolution” already. Which advised to return the box/speak to online chat if further issues. As I have pointed out multiple times I have already returned the box. This is absolutely infuriating at this point.
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Lesley Neilan (@lesley_neilan) reported from Edinburgh, ScotlandHi @virginmedia I am trying unsuccessfully to contact you about my current contract. I don’t have WhatsApp and your online help link doesn’t help. My old fashioned ‘telephone’ call ended with ‘there was a fault’. Are there any humans around?
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gio (@dazza606) reported from Bonnyrigg, Scotland@virginmedia 100% issue with virgin media Tried it with Samsung phone, apple ipad, laptop devices and same issue So that's 3 different email software Tried rebooting router, devices and no luck. I take it the support is 24hrs and that the chat won't end if I don't immediately respond
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The Bar Fly (@thebarfly) reported from Edinburgh, Scotland@virginmedia It claims intermittent issues. Mine has been totally dead for the past two days. I appreciate there is nothing you can do. It means when that is fixed and I still have my issue, I’ll have to start again to report then patiently wait till they can be bothered sending someone.
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Lesley Neilan (@lesley_neilan) reported from Edinburgh, ScotlandHi @virginmedia it seems channel 160 is no longer authorised? (for me). Called 150, got text with link to check, advice? Call after 8am tomorrow. Any info on the issue much appreciated thanks
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The Bar Fly (@thebarfly) reported from Edinburgh, Scotland@virginmedia Is there a broadband outage in Edinburgh EH11 just now?
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Philippa Wright (@philippawrightt) reported from Edinburgh, Scotland@virginmedia Sorry? Like my formal complaint - I’m unsure if you have read my tweet? I bought a box and returned the WiFi myself. Ombudsman time?
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The Bar Fly (@thebarfly) reported from Edinburgh, Scotland@virginmedia I also phoned to report on Thursday but was then told yesterday there was no record of that so must be lying. The customer service on the phone is truly atrocious. Your services are great when they work, your customer services the opposite.
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Laura Barbour (@dreamingisfree) reported from Bo’ness, Scotland@virginmedia It is now almost four weeks since I have had broadband. The technician who came out 11 days ago assured me the “dig team” would be out in the next day or two. Having now spent approximately 738 hours trying to contact you, I have finally spoken to a customer (1)
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Wendy Bell (@WendyBe54745206) reported from Edinburgh, Scotland@virginmedia Issues when you phone VM you are constantly transferred to different people cold transfer then if they put u on hold cut off .why is there no email or decent human web chat poor customer service I am still waiting to get complaints resolved
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The Bar Fly (@thebarfly) reported from Edinburgh, Scotland@virginmedia Nothing. The frustration is there’s no record of an outage yet I’m now told it will be 21st when that is fixed. At which point my issue is still going to exist and I’ll have to phone the awful call centre again to beg for an engineer.
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Patrick McCarthy (@PatMcCarthy37) reported from Edinburgh, Scotland@virginmedia About 14 days ago I kept being asked to reset my password. On the 3rd or 4th occasion I was locked out. The first Help Desk person said 'suspicious activity' and escalated the problem. The second person said that the address was not associated with the primary account holder 1/2
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Tullia (@thelifeoftul) reported from Edinburgh, Scotland@virginmedia @virginmedia now your service status is saying there are no issues in the EH7 area yet we’ve received a text that we won’t have wifi yet again till tomorrow morning? Please can you communicate what is going on?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Terry Hughes (@ctidbluemoon) reported@virginmedia It doesn't work because the Internet gone off and using mobile data just keeps refreshing page
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Jason ferguson (@Jasonrfc90) reported@virginmedia What am i paying u idiots for every single day my internet goes down honestly the worst service provider in the uk i would rather use my giffgaff internet than this **** show of a company
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported@virginmedia Hi my virgin media contract has ended so I’m free to leave to another, can anyone from virgin media help me with a new contract
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FordPrefect (@fp2072) reported@virginmedia Shocking service , told you'd call to discuss offers , no one does, I then get a call from the complaints team that I can't take so they say they'll call back and they don't either
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Jon P (@jon_pearce) reportedNeed to log on to @virginmedia to cancel my contract and the website appears to not work when using their broadband 🤔. Somewhat convenient that.
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pentor coley (@PentorC32526) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_PRO_IPTV13 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Kerrie Reid (@MrsReidteaches) reported@virginmedia @O2 I just want to speak to a real person about my locked account but can't get past the first part of automated phone service 🤬 not impressed. Who can help please?
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WATCHING THE GAME (@Pass_Move) reported@virginmedia This company is a complete and utter shambles. Still no Wi-Fi, still no broadband, still no TV, still no one answering phones. No basic information from the company with the worst customer service I’ve ever experienced.
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🐌🥤 (@Slugy__) reported@SnapeBS @virginmedia Yh when I was on vm his **** was aids
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System11 (@System11b) reported@MartinSLewis The only effective way to haggle is to just say you're cancelling. With car insurance particularly it's an annual timewasting ritual where they hike the renewal for no reason at all, you call to cancel and they immediately fold and come back with a better offer. Also works with Virginmedia when they make a tiny change to packages and hike them.