Virgin Media Outage Report in Currie, Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Currie, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Currie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 02: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Currie, Edinburgh, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Livingston, Midlothian, Kirknewton and Loanhead.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
TV | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Currie, Scotland
Latest outage, problems and issue reports in Currie and nearby locations:
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Grant Clark
(@gclarkyc) reported
from
Edinburgh, Scotland
@virginmedia Just wasted an hour on the phone only for your rep to hang up. Get someone to phone me straight away +447415348401
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BJCampbell
(@Ox13SCO) reported
from
Edinburgh, Scotland
Didn’t think transfer from @virginmedia to @WeAreOpenreach would be such a shambles ... such a broken system @OpenreachHelp you need to sort out your Fibre home line set up #btfibre 🤬
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Lee McIntosh
(@macca1875) reported
from
Edinburgh, Scotland
@RyanGayRGS @virginmedia Same times last 3 nights just goes down conveniently out of hours & starts working in the morning again. Agreed to send an engineer out around Xmas & never materialised. Feel like a **** for moaning when all this is going on, but fed up
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trippfuller
(@trippfuller) reported
from
Edinburgh, Scotland
My @virginmedia internet keeps going off every couple hours for 5 minutes or so. It’s messed up recording interviews & frustrated my attempts to be a bad homeschool teacher via YouTube.
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Ashley Louise
(@Ashie_Moto) reported
from
Edinburgh, Scotland
@virginmedia Nope, didn’t help. Last time it happened it was late at night while I was walking home and trying to call my boyfriend. From a safety perspective these kind of faults need to be resolved sooner rather than later.
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W W
(@hibsww) reported
from
Edinburgh, Scotland
@virginmedia Can someone in the UK call centre please DM me as I am getting absolutely nowhere with the offshore call centres. Ongoing broadband problem and feel I'm getting fobbed off every time I call
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John M Hunt
(@Johnmhunt) reported
from
Oxgangs, Scotland
I’ve been looking at switching to the ultimate Oomph package with @virginmedia but it’s just gone up £20 and as an existing customer (not TV though) it’s probably not nearly as good a deal Vs new customer deal. Looks like I’ll have to renew with Sky again for 18 months.
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david robert bowie
(@daveross67) reported
from
Edinburgh, Scotland
@pow64 @virginmedia Well if I could sign in
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@virginmedia As I’ve said in previous tweets over the past few days, I’ve checked everything and all appears fine, it’s your broadband speed fluctuation that is the problem.
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John Cairney
(@intgom) reported
from
Edinburgh, Scotland
@virginmedia I can assure you that no one has attempted to contact me since the complaint was raised, which is why I’m so annoyed.
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Ian Smith
(@ianwsmith82) reported
from
Livingston, Scotland
Honestly shocking customer service from @virginmedia ******* hopeless.
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david robert bowie
(@daveross67) reported
from
Edinburgh, Scotland
@mikeybhoy11 @virginmedia Not letting me sign in
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John Enderby 🥃
(@johnend87) reported
from
Edinburgh, Scotland
@virginmedia currently experiencing no internet since last night in Edinburgh. Very important meetings today and need to continue working. I’m sure others will need access to the internet for work and their sanity. Please update and fix so that we aren’t all stuck. EH12 postcode
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Joan McNaughton
(@joaniemac17) reported
from
Edinburgh, Scotland
Thank goodness for 4G on phone, although no use for computer. Looks like @virginmedia broadband is having problems. It’s been off and on all afternoon. More off than on. Grrr
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Whitson
(@Isnaewinston) reported
from
Edinburgh, Scotland
@virginmedia broadband is down in EH12 5UY impacting multiple people . You site says all is fine. Get this sorted as I need to WFH and engineer on 24/04 isn't really acceptable
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mick g
(@scurloguechamp) reported
from
Edinburgh, Scotland
@virginmedia Wifi + internet connection still down in the EH17 area Edinburgh !!!!
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david robert bowie
(@daveross67) reported
from
Edinburgh, Scotland
@virginmedia Keep trying to sign in and it keeps coming back sign in failed
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@maryrobb499 @virginmedia It’s not been windy today in Edinburgh, which is lucky as it’s been bad all week. Getting fed up of Virgin Media though, will move provider when I get my own place.
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Gemma
(@gbruce14) reported
from
Edinburgh, Scotland
@virginmedia Yes but there was no issue on that link just now or at any of times of these outages. I don’t think it’s fair pay £45 for a connection that cuts out multiple times per day!
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Gavin Neate
(@gavinneate) reported
from
Edinburgh, Scotland
@sibbymeade @dumbartonreport @richardbranson @virginmedia @Virgin Indeed, Richard seems to have got away with having white hair for a while now. Not a bad role model I guess.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chelle
(@ChelleW79) reported
@virginmedia I'd like to actually speak to someone rather than explain everything again on a typed format - tried that on the text "services" already. Please can you provide me with an actual phone number to speak with someone who has the power to solve issues rather than file escalations?
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Dele's Brother
(@1Coys69) reported
@virginmedia Ok. For me as an existing customer. If I bin off the TV and home phone and just want M350 broadband how much will that be?
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Popey85
(@Garethpope85) reported
@NetflixLifee I can't bloody netflix and virgin media have a problem keeps saying I am using an unblocker or proxy
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Dele's Brother
(@1Coys69) reported
@virginmedia Yes and was quoted pull your pants down money. I wouldn't even use the landline or TV as we only really watch Netflix.
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steveCOYS 💙🕺
(@harwood_steve) reported
@virginmedia On my VM account via 4G it says status of Broadband & TV down until further notice & your engineer is working on it…
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NashAhmed.eth
(@nashahmed3) reported
@virginmedia It doesn’t say that is has detected any issues. Can you send me a Wi-Fi booster or pod?
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Mark
(@oldmanruns76) reported
@virginmedia It is still down
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Chelle
(@ChelleW79) reported
@virginmedia 1/2 Moving house - given installation date over the phone of 25th July. Got email to say 9th August. Work from home so can't wait that long. Tried to contact to sort. Been on the phone over an hour everyday for 5 days. No calls back, cut off, rude / sworn at plus more.
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Chelle
(@ChelleW79) reported
@virginmedia 2/2 Tried to find a manager to speak to and not possible. No call back from one either. Has actually brought me to tears now and have serious work commitments which will be issue with the August date. Hence, needing to look elsewhere. Don't want to but may not have another choice
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EJ
(@ElliotJMiller) reported
@virginmedia I arrived in Greece 3 days ago and still have no service. I didn’t receive my “Welcome” text. Can this be looked into please?