Virgin Media Outage Report in Currie, Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Currie, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Currie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 03: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Currie, Edinburgh, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Livingston, Uphall, Bo’ness and Dalkeith.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Currie, Scotland
Latest outage, problems and issue reports in Currie and nearby locations:
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@virginmedia Yes, it’s registered as being down just now and that an engineer is working on it.
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Chris Courtney-Borthwick 🏴
(@chrisjayuk) reported
from
Edinburgh, Scotland
@virginmedia Awful service your supposedly 350mb service, constant drop outs n slow speed. Awful! Unimpressed. Helpline team hopeless! 🤬
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DrNickyHogan
(@storiesmidlife) reported
from
Edinburgh, Scotland
I try not to complain but my @virginmedia broadband has been down since about 3pm yesterday and still not working. Having to use 4G on my phone for everything 😡#broadband #internet #notgoodenough
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Bubbles&Bling
(@AudreyBubbles) reported
from
Edinburgh, Scotland
@virginmedia Seems to be issue with the television service yet cannot phone as constant engages tone ... is there a known outage in any areas a in Edinburgh
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Bean
(@030594dill) reported
from
Edinburgh, Scotland
8 yrs with @virginmedia -numerous internet problems & no actual working phone for over 6 of those yrs, we finally decide to leave. After 30 mins on hold we’re told it will take a further 1hr on hold to get to the cancellation dept who will then require 30 days notice 😡 #rubbish
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cheepcheepcheep
(@cheepcheepcheep) reported
from
Edinburgh, Scotland
@virginmedia internet issues in Lauriston Place EH39EY for myself and neighbours lately. Apparently no known faults but we’ve all just conferred and are having issues. Help!
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bruce findlay
(@brucerisk) reported
from
Edinburgh, Scotland
ok ... I called and an engineer is coming on Monday but 9 times out of ten it's an outside or area problem. TV stopping and starting. In 11 years we have had well over 30 break downs. This is the West End in Edinburgh @virginmedia
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Jenny Tyler
(@tyler_jenny) reported
from
Edinburgh, Scotland
@virginmedia No...nothing listed that relates to the problem I'm having.
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Mark Cameron
(@mcdryburn) reported
from
Edinburgh, Scotland
@virginmedia what’s going on in Portobello with your broadband services. I upgraded to 350 package but since then the service has been terrible and now there appears to be a fault where the published fix time just keeps moving! #COMPLAINT #shitservice #thinkingofcancelling
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Antonio Dau
(@danto131) reported
from
Edinburgh, Scotland
@virginmedia Hello, I am experiencing internet issues. It has not been working since this morning.
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@virginmedia No phone service at all sadly. She will need to try online chat. She has no ends of problems with your network...
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@virginmedia Channel 4 is down, BBC1 working though. My service has been shocking this week!!
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@MrG48 @virginmedia Yep, same here too. They are the worst!
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@virginmedia landline down due to power cut/surge in Shandon, Edinburgh EH11. @SPEnergyNetwork
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elba58
(@elbab58) reported
from
Edinburgh, Scotland
@VirginRed still haven’t been able to use 50% of pizza won free pizza last week and now got 50% crap virgin Red almost as bad as virgin Media
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@virginmedia just lost BBC2 briefly in addition to Channel 4 and STV. Appalling service.
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bruce findlay
(@brucerisk) reported
from
Edinburgh, Scotland
@virginmedia Sadly the internet is not working.
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Chris Courtney-Borthwick 🏴
(@chrisjayuk) reported
from
Edinburgh, Scotland
@virginmedia Nothing listed under status for my area. This is a constant issue since it was installed 6 weeks ago. Customer service don’t take it seriously. Not happy
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Grant
(@mastermc0) reported
from
Edinburgh, Scotland
@virginmedia I think I’ve fixed it will let you know if it reoccurs seems to be to do with using Modem mode on the router has been a known issue for a while that you don’t seem to be willing or able to push out a fix for
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Chris Courtney-Borthwick 🏴
(@chrisjayuk) reported
from
Edinburgh, Scotland
@virginmedia The connection drops at the router, and on all devices. Your chat function in the app is rubbish as they always say “you’ll need to phone” this you end up repeating yourself. Apparently there is no issues - there is! I’d leave u back to sky 2mrw if I wasn’t stuck in a contract!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Manuele R. Pennisi
(@FaintlightWolf) reported
@virginmedia just had a chat with your customer service and they were messing with my data. When I mentioned GDPR the Customer assistant said that he have no idea what GDPR is. Luckly the phonecall is recorded. Are you serious???
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Colin Armstrong
(@ColinArm82) reported
@virginmedia I was given this reference - C-382542544 - The target date to resolve the area issue has been changed 3 times now. This is for my parents
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Jackie Hughes
(@JackieHughes4) reported
@virginmedia Wtf customer service is this? Leaving an elderly lady without a phone for a whole week. She has no mobile, no internet a loyal 20 year customer.I am trying to sort it for her but it's like trawling through mud to get an engineer to her. No help at all shocking care.
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Matthew Vins
(@MattVins) reported
@virginmedia Clearly you, nor any of the people we've tried to deal with via multiple channels have any intention of actually being helpful and trying to resolve this. And you can't even find the complaint so, we'll have to go independently. Not wasting any more hours being bounced around
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Hypericum
(@Hyperic55949796) reported
@virginmedia Simply wanted to add sky sports and talk about the overall package cost. Your agent (after 6 hours WhatsApp chat) tried to trick me into a cheap deal but with BT Sports on the contract not Sky. Disgraceful service and dishonest agent.
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Geir K
(@GeirK2) reported
@virginmedia Yes, I was in contact with the help centre and was told I would be contacted but this is about three weeks ago and I have heard nothing.
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Sealio
(@Sealio3) reported
@virginmedia Yes it says there are no issues but I’m still sat here with no internet at all. I have work to do and this isn’t reliable
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Juan D
(@jd606619) reported
@JustMattWatts Then the network provider, Virgin Media, got it’s act together for the last half hour of United V Spurs which was crystal clear and buffer free. Perhaps Amazon’s multi choice screening isn’t as 21st Century as it should be.
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Alan Erlin Hewlett
(@Alan_E_Hewlett) reported
@vmbusinesshelp @virginmedia Still no service
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Purgatory in Dante’s Infurlough
(@Justahalfforme) reported
@virginmedia @BigFeidhlim I’d charge him just for being rude