Virgin Media Outage Report in Currie, Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Currie, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Currie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Currie, Edinburgh, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh and Livingston.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
||
| Edinburgh |
Total Blackout | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Currie, Scotland
Latest outage, problems and issue reports in Currie and nearby locations:
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david robert bowie
(@daveross67) reported
from
Edinburgh, Scotland
@virginmedia Keep trying to sign in and it keeps coming back sign in failed
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Lee McIntosh
(@macca1875) reported
from
Edinburgh, Scotland
@RyanGayRGS @virginmedia Same times last 3 nights just goes down conveniently out of hours & starts working in the morning again. Agreed to send an engineer out around Xmas & never materialised. Feel like a **** for moaning when all this is going on, but fed up
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Ashley Louise
(@Ashie_Moto) reported
from
Edinburgh, Scotland
@virginmedia Nope, didn’t help. Last time it happened it was late at night while I was walking home and trying to call my boyfriend. From a safety perspective these kind of faults need to be resolved sooner rather than later.
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John Cairney
(@intgom) reported
from
Edinburgh, Scotland
@virginmedia I can assure you that no one has attempted to contact me since the complaint was raised, which is why I’m so annoyed.
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W W
(@hibsww) reported
from
Edinburgh, Scotland
@virginmedia Can someone in the UK call centre please DM me as I am getting absolutely nowhere with the offshore call centres. Ongoing broadband problem and feel I'm getting fobbed off every time I call
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Gemma
(@gbruce14) reported
from
Edinburgh, Scotland
@virginmedia Yes but there was no issue on that link just now or at any of times of these outages. I don’t think it’s fair pay £45 for a connection that cuts out multiple times per day!
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@virginmedia As I’ve said in previous tweets over the past few days, I’ve checked everything and all appears fine, it’s your broadband speed fluctuation that is the problem.
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Kirsty
(@kirsty190790) reported
from
Edinburgh, Scotland
@virginmedia very disappointed in your customer service, the call taker keeps refusing to let me speak to supervisor regarding problem. Arguing constant with me absolutely disgusting service!
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Kirsty
(@kirsty190790) reported
from
Edinburgh, Scotland
@virginmedia further to my last tweet after being on the phone 50 minutes I get put on hold and hung up on after asking to speak to management. Absolutely shocking service and not any further forward.
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mick g
(@scurloguechamp) reported
from
Edinburgh, Scotland
@virginmedia Wifi + internet connection still down in the EH17 area Edinburgh !!!!
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Grant Clark
(@gclarkyc) reported
from
Edinburgh, Scotland
@virginmedia Just wasted an hour on the phone only for your rep to hang up. Get someone to phone me straight away +447415348401
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Hayley
(@hayley_jade27) reported
from
Edinburgh, Scotland
PSA @virginmedia do not know the slightest thing about good customer service. Save your money and go for LITERALLY any other provider 👍
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@virginmedia I told you there were no issues listed on your website in my original tweet!
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Ian Smith
(@ianwsmith82) reported
from
Livingston, Scotland
Honestly shocking customer service from @virginmedia ******* hopeless.
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BJCampbell
(@Ox13SCO) reported
from
Edinburgh, Scotland
Didn’t think transfer from @virginmedia to @WeAreOpenreach would be such a shambles ... such a broken system @OpenreachHelp you need to sort out your Fibre home line set up #btfibre 🤬
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Gavin Neate
(@gavinneate) reported
from
Edinburgh, Scotland
@sibbymeade @dumbartonreport @richardbranson @virginmedia @Virgin Indeed, Richard seems to have got away with having white hair for a while now. Not a bad role model I guess.
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Hannah McInnes
(@_HannahMcInnes_) reported
from
Livingston, Scotland
@virginmedia has they worst customer service I’ve ever experienced, month after month I’ve been trying to sort out my bills with no help whatsoever 80 minutes and I’m still on the phone no further forward as one person says one thing and another person says another😡😡
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@maryrobb499 @virginmedia It’s not been windy today in Edinburgh, which is lucky as it’s been bad all week. Getting fed up of Virgin Media though, will move provider when I get my own place.
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david robert bowie
(@daveross67) reported
from
Edinburgh, Scotland
@mikeybhoy11 @virginmedia Not letting me sign in
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david robert bowie
(@daveross67) reported
from
Edinburgh, Scotland
@pow64 @virginmedia Well if I could sign in
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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carol beckwith
(@millymoglet) reported
@virginmedia We've received a bill that spans a period beyond the 30 days following the cancellation date ie beyond 30th April. The bill is for one month and hasn't been adjusted also FYI our TV service and phone line stopped working yesterday so why would the billing period extend beyond?
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Yogi B
(@Yogi_B_) reported
I think I need to cancel @virginmedia broadband
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WLMager
(@wlmager) reported
@virginmedia I changed my bank direct debit details last month without any issue - this month I've been charged a late payment fee due to a missed payment last month. Can you clarify what's going on please?
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occassional poster 🏴
(@musicisoxygen16) reported
@virginmedia I want to talk to an agent! I’ve been thrown round in circles for the last 2 hours to the exact same page asking me to check the status but it’s showing tv is the issue but I’ve got no broadband either and it’s saying not set up properly, but it is.
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Simon Aspinall
(@hhssaspi) reported
@virginmedia Hi Virgin, can you give me info about social tariff broadband please. I'm a current virgin customer and would like info on switching tariffs please.
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Alex
(@AlexDSAvery) reported
@mo_umr1 @virginmedia Thanks for coming back, it sounds like dealing with this is going to be a huge headache. I checked and I'm paying nearly £20 more than a new customer would, per month. An absolute joke.
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Jai
(@Jai82861749) reported
@virginmedia While I will do that.. doesn’t the onus lie on you folks to fix the issues you created ? Your answer summed up the issues with Virgin! Everyone is just passing the buck to another person/team.. 0 ownership ! @LutzSchueler
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occassional poster 🏴
(@musicisoxygen16) reported
@virginmedia I’ve been trying to talk to an agent for 2 hours now!!! Your wattsapp is terrible!
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krispy
(@MekeWhy) reported
@virginmedia the worst internet provider ever, what’s the point to sign a contract to later increase the price? So I’m attached to Pay monthly even twice whatever the company wants 😡
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Alex
(@AlexDSAvery) reported
@virginmedia Thanks JB, I know you're just the messenger but I've raised this as a complaint. £19+ more monthly than a new customer is ridiculous. It's nearly the cost of a broadband contract with other providers.