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Virgin Media outages and service status in Dalkeith, Scotland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Dalkeith, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 18, 7:09 PM GMT+1.
  • 65% Internet (65%)
  • 20% Wi-fi (20%)
  • 5% Total Blackout (5%)
  • 5% TV (5%)
  • 5% Phone (5%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dalkeith, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dalkeith, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 21: Problems at Virgin Media

Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Dalkeith, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, and Musselburgh.

CityProblem TypeReport Time
Edinburgh Internet 3 days ago
Edinburgh Internet 3 days ago
Edinburgh Internet 5 days ago
Edinburgh Internet 6 days ago
Edinburgh Wi-fi 7 days ago
Edinburgh Internet 7 days ago

Nearby cities with recent reports

Edinburgh

5 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dalkeith, Scotland

Latest outage, problems and issue reports in Dalkeith and nearby locations:

  • dazza606
    gio (@dazza606) reported from Bonnyrigg, Scotland

    @virginmedia 100% issue with virgin media Tried it with Samsung phone, apple ipad, laptop devices and same issue So that's 3 different email software Tried rebooting router, devices and no luck. I take it the support is 24hrs and that the chat won't end if I don't immediately respond

  • toughers1872
    Toughers🇳🇱🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@toughers1872) reported from Dalkeith, Scotland

    Virgin Media never fail to disappoint🙃

  • thelifeoftul
    Tullia (@thelifeoftul) reported from Edinburgh, Scotland

    @virginmedia @virginmedia now your service status is saying there are no issues in the EH7 area yet we’ve received a text that we won’t have wifi yet again till tomorrow morning? Please can you communicate what is going on?

  • neilfinlayson
    Neil Finlayson (@neilfinlayson) reported from Edinburgh, Scotland

    @virginmedia we’re very displeased with your Internet speed. Up and down like a yoyo. CityFibre next stop

  • thebarfly
    The Bar Fly (@thebarfly) reported from Edinburgh, Scotland

    @virginmedia Is there a broadband outage in Edinburgh EH11 just now?

  • DegsyScott
    Derek Scott (@DegsyScott) reported from Edinburgh, Scotland

    @benjitindz @virginmedia Product is good, customer service non existent

  • galleonskip
    Roddy Elliott (@galleonskip) reported from Edinburgh, Scotland

    @virginmedia No known service issues ‘though

  • jill_r_robb
    Jill Robb (@jill_r_robb) reported from Edinburgh, Scotland

    C133 errors @virginmedia #virginmedia that’s been almost all day

  • e_red_squirrel
    Ewan Walker (@e_red_squirrel) reported from Edinburgh, Scotland

    @virginmedia TiVo box down... No broadband or TV for the last hour in EH4. Called and your tests say there is nothing wrong but try resetting the box. 🤔 Done 3 times while waiting 50mins on your customer 'No' service answering my call! 😡

  • tootsieiam
    tootsietweets (@tootsieiam) reported from Edinburgh, Scotland

    Friday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱

  • PatMcCarthy37
    Patrick McCarthy (@PatMcCarthy37) reported from Edinburgh, Scotland

    @virginmedia What is going on with your email service? You don't recognise my password causing me to keep changing it and now you've locked me out and stopped me doing that. Awful service.

  • fergus_wright
    Fergus Wright (@fergus_wright) reported from Edinburgh, Scotland

    @Will_Jeffs @virginmedia Tbf ive had problems with my wifi for the last few days, what i done was unplug everything then wait a couple of mins then plug it all back in again then it was fine.

  • thelifeoftul
    Tullia (@thelifeoftul) reported from Edinburgh, Scotland

    @ScottM083 @virginmedia If that’s the case then Virgin need to communicate this to their customers as the lack of communication is doing more damage than the lack of wifi at this point! 🙈

  • PeteC1874
    Pete C (@PeteC1874) reported from Newbattle, Scotland

    @virginmedia Sorted going really fast 👍 just the 2 days outage though

  • trippfuller
    trippfuller (@trippfuller) reported from Edinburgh, Scotland

    @virginmedia is the worst. Three days of off and on service has cost me significant time and money.

  • dazza606
    gio (@dazza606) reported from Bonnyrigg, Scotland

    @virginmedia hi, unable to send emails when attached to WiFi Is there a known problem?

  • SobukweScozia
    James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported from Edinburgh, Scotland

    @virginmedia If I phone there is a message saying there is a complex fault. The online fault tracker says there isn’t. Hard really to understand what the problem is and when and how it will be fixed. Still no service at all. Not impressed.

  • Spike61987764
    Spike (@Spike61987764) reported from Edinburgh, Scotland

    @virginmedia what is going on? No television or broadband from 550pm Thursday the 30th of June. Estimated fix was 3am 1st of July. Guess what? Still nothing. Now estimate is 12pm today. Aye thats no happening. What time will the service I'm paying for be back online?

  • lexo6647
    Acky (@lexo6647) reported from Edinburgh, Scotland

    @virginmedia We have tried to problem solve ourselves and need help. A replacement box or an engineer, not a link to a forum. Do you have a link to a customer complaints department? Maybe I will get somewhere with them.

  • bigtoodle
    Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland

    @virginmedia yes well after waiting in for five hours yesterday for an engineer to come I was just told it had been rearranged for the 28th. The great pity is they never informed me to find out if that was OK, such gross inefficiency abounds within your organisation.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DaveRogers27
    Dave Rogers (@DaveRogers27) reported

    @Grimmy01942 @Simon_Whale @virginmedia They did this to me, it was the final straw. I sacked them off and got BT fibre broadband, never looked back.

  • RevQntmBigfoot
    THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@RevQntmBigfoot) reported

    @sephiroth17181 @virginmedia Current ISP only supplies Eero routers & they are terrible but have to keep one on hand in case external connection drops to optical box as they won’t even raise an issue unless their router connected (configured it so don’t have to change anything on the network if have to)

  • guyrleech
    Guy Leech (@guyrleech) reported

    @sephiroth17181 @virginmedia Worst customer service systems and people I've ever had the misfortune to have to contact but thankfully there are now other fibre providers on my street whose service is me reliable too

  • TVmusicNews
    TVmusic News UK (@TVmusicNews) reported

    @virginmedia Fix Clubland on Virgin TV Go!! The stream doesn't load at all.

  • aking4
    Smeagle The Beagle (@aking4) reported

    @DeviateDefiant @virginmedia @MoneySupermkt They are so bad, just been ripped off by Virgin but I’ll move soon!

  • srobinson2709
    Steven Robinson (@srobinson2709) reported

    @DeviateDefiant @virginmedia @MoneySupermkt I moved to alt net, **** the main companies. Been with Quickline 6 months, during initial setup there were some speed drops, contacted support was fixed next day. Other than that no issues so far.

  • Urban__Groove
    Urban Groove (@Urban__Groove) reported

    Next time virgin media ring me from Bangladesh or any Asian country im going to put the phone down on them, I can't understand a dam word you are saying 😡 @virginmedia

  • RevQntmBigfoot
    THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@RevQntmBigfoot) reported

    @sephiroth17181 @virginmedia The actual faults were both properties (70 miles apart!) bad power amplifiers along the cable itself underground to the cabinet which required senior network engineers to come out & replace them. Haven’t used them since (2010 was last time) because they dragged feet for so long.

  • Matthew79421198
    Matthew Smith (@Matthew79421198) reported

    @Simon_Whale @virginmedia Worst customer service in the world aside from @British_Airways

  • NickosTheGr33k
    Nickos stylianou (@NickosTheGr33k) reported

    @Simon_Whale @virginmedia I was with virgin media for nearly 10 years, zero issues! Always got the speeds advertised, tv was also decent.