Virgin Media

Virgin Media Outage Report in Dalkeith, Midlothian, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dalkeith, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dalkeith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dalkeith, Midlothian, Scotland 10/31/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Dalkeith, Midlothian, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh TV
United KingdomEdinburgh Internet

Community Discussion

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Virgin Media Issues Reports Near Dalkeith, Scotland

Latest outage, problems and issue reports in Dalkeith and nearby locations:

  • McDad19 McDad (@McDad19) reported from Edinburgh, Scotland

    Aaaand #virginmedia is down again...

  • SARFRAZRATHORE SAF (@SARFRAZRATHORE) reported from Edinburgh, Scotland

    @virginmedia your WiFi is absolutely awful. Our renewal is in July and if you don’t sort we are cancelling.

  • Enrohd_1992 Douglas (Statman Doug)🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Enrohd_1992) reported from Currie, Scotland

    Virgin Media you are a pile of shit!

  • Mike1874 Mike Smith (@Mike1874) reported from Edinburgh, Scotland

    @Adullamite1 @virginmedia Trouble is we can't do without broadband as we're both working from home. Virgin don't even have a customer service email address. Marion has just spent 50 minutes on the phone. Quite awful.

  • snap_cheese ฿Ɇ₭₭₳₳ (@snap_cheese) reported from Bonnyrigg, Scotland

    @virginmedia how do you I get in contact with you using the online messaging service on website I have been waiting 2 hours I know it’s tough during this time but I need to speak ASAP about my broadband.

  • AlexLamond1 Alex (@AlexLamond1) reported from Edinburgh, Scotland

    @martyajackson @virginmedia This seems to have been a UK wide issue, lots of talk of Vodafone, Sky, BT, EE and TalkTalk all having issues. All back up now though. Virgin shouldn’t have been affected but who knows at what box the issue lay

  • Isnaewinston Whitson (@Isnaewinston) reported from Edinburgh, Scotland

    @virginmedia broadband is down in EH12 5UY impacting multiple people . You site says all is fine. Get this sorted as I need to WFH and engineer on 24/04 isn't really acceptable

  • _Gemmaaaa_ Gemma Cairns (@_Gemmaaaa_) reported from Edinburgh, Scotland

    @virginmedia broadband is down again...

  • _HausOfVictor 𝚅𝚒𝚌𝚝𝚘𝚛 🌟 (@_HausOfVictor) reported from Edinburgh, Scotland

    @virginmedia Already done and nothing - this keeps happening every few days for a few hours at a time. Can’t believe I’m paying full price for a service I only get 70% of the time - especially annoying when I rely on it to work from home.

  • FraserStewart5 Fraser Stewart (@FraserStewart5) reported from Edinburgh, Scotland

    @virginmedia when will this outage be fixed

  • DannyZyw Danny Zyw (@DannyZyw) reported from Edinburgh, Scotland

    @StevenSum32 @virginmedia Edinburgh! Yes I’ve had same problems for last 2 weeks... rebooting doesn’t help.. presuming it’s to do with too much traffic during lockdown but some explanation from @virginmedia would help

  • McDad19 McDad (@McDad19) reported from Edinburgh, Scotland

    Aaand #virginmedia is down again!

  • Billybop Billy McKirdy (@Billybop) reported from Edinburgh, Scotland

    @virginmedia internet, broadband, WiFi, smart tv, all inaccessible due to continued signal problems in east Edinburgh, this is not acceptable at all, please resolve it, so much of our home activity relies on our internet access. 4 days now. This is poor service.

  • Johnmhunt John M Hunt (@Johnmhunt) reported from Oxgangs, Scotland

    I’ve been looking at switching to the ultimate Oomph package with @virginmedia but it’s just gone up £20 and as an existing customer (not TV though) it’s probably not nearly as good a deal Vs new customer deal. Looks like I’ll have to renew with Sky again for 18 months.

  • jamiemchale Jamie McHale (@jamiemchale) reported from Edinburgh, Scotland

    So looks like yes, @virginmedia is having a big outage.

  • paigelawsonhfc PaigeLawson💚 (@paigelawsonhfc) reported from Edinburgh, Scotland

    Not surprised one bit that Virgin Media wifi is down across the UK.. robbing shower of shites. Glad i got rid of them 👍🏼

  • WmMorrison1984 William Morrison (@WmMorrison1984) reported from Edinburgh, Scotland

    @virginmedia Can someone please help me cancel my broadband it's now less than 30 days til my contract ends but have been trying to cancel for the last 13 days. Terrible customer service.

  • WmMorrison1984 William Morrison (@WmMorrison1984) reported from Edinburgh, Scotland

    @virginmedia Can someone please help me cancel my broadband it's now less than 30 days til my contract ends but have been trying to cancel for the last 12 days. Terrible customer service.

  • MarkTempini Mark Tempini 🕹👏 (@MarkTempini) reported from Edinburgh, Scotland

    The only reason Virgin Media works for 10 mins before shitting itself again is so they don't have to pay anyone compensation for the outage

  • Mike1874 Mike Smith (@Mike1874) reported from Edinburgh, Scotland

    @Adullamite1 @virginmedia Virgin is £133 per month for tv, broadband and phone. We have a deal which takes it down to £103 which is quite reasonable. But see trying to talk to someone...😒

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DrHeery Dr Heery🙋‍♂️ (@DrHeery) reported

    Has there ever been a company with worse customer service than @virginmedia? Quite astonishingly bad.

  • venny1976 I give_up (@venny1976) reported

    @virginmedia why is it so frustratingly impossible to speak to anyone! WhatsApp is full, no link online and told to phone, and you don't answer your phones. Then try again on 150 and get the engaged tone!! All I want to do is cancel an engineers visit for Monday.

  • Marieyo58794544 Marie young (@Marieyo58794544) reported

    @virginmedia My internet was disconnected by ‘mistake’ ‘error’ Thursday night- I was told at 8am yesterday it would be back on in 24 hours and still isn’t on!!? I’ve tried to phone you this morning but keep getting disconnected and now can’t get through! Please help!!

  • neenpeen Nina Fyfe (@neenpeen) reported

    @virginmedia 2 days later still haven’t spoken to VM. Never got back to me on Whatsapp

  • Bobbles81 Robert Burden (@Bobbles81) reported

    @virginmedia I FINALLY got through to the person who could help but the phone went dead after 10 seconds of talking. Fuming isn't the word...

  • OffMyNoodles Sum Ting Wong (@OffMyNoodles) reported

    @LancashireLad16 @virginmedia It’s all ok, till something goes wrong. I haven’t been able to log onto my account for 2 days. Spent two sessions of 45 minute on the phone to them and been cut off both times. I’ve tried again and their automated system tell me they are having technical issues and call after 12

  • Biscuitfrog I kneel to ERIC 🍺🐝 (@Biscuitfrog) reported

    @OffMyNoodles @virginmedia Cheap ****** equipment & dreadful customer service

  • alan_tinsly Alan Tinsley (@alan_tinsly) reported

    @OffMyNoodles @virginmedia BT ,Talk Talk etc they are all crap ,not interested once you have signed up

  • nic_smethwick Nicola (@nic_smethwick) reported

    Hi @virginmedia trying to cancel my services with yourselves and after getting through to one of your advisors and stating I want to give my 30 days notice, they disconnect the call. This has happened 3 times this morning.

  • WengersLostSon bobb🇵🇰 (@WengersLostSon) reported

    @virginmedia imagine paying top tier prices for consistently **** service and wifi😡