Virgin Media Outage Report in Dalkeith, Midlothian, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dalkeith, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dalkeith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Dalkeith, Midlothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
TV | |
| Edinburgh |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Dalkeith, Scotland
Latest outage, problems and issue reports in Dalkeith and nearby locations:
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David Taylor
(@gm8arv) reported
from
Edinburgh, Scotland
@virginmedia I’d just like someone to check at the head-end, my service configuration, compatibility with my modem, and then we can start testing if necessary. For now I can monitor and reboot the modem.
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Jenny Tyler
(@tyler_jenny) reported
from
Edinburgh, Scotland
@virginmedia No...nothing listed that relates to the problem I'm having.
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Ross Alifierakis
(@Rosco_29) reported
from
Bonnyrigg, Scotland
@virginmedia it might be worthwhile to go through English training with some of your call centre staff as I’ve just wasted 35 minutes talking to a complete retard whilst trying to upgrade my account 👍🏼
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Saleem
(@saleem_mcdonald) reported
from
Edinburgh, Scotland
@virginmedia shocking customer service. Cut off parents box for no reason, taken a week to get anywhere. Passed about from person to person going through the same thing, 1 call lasted over an hour!
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John M Hunt
(@Johnmhunt) reported
from
Edinburgh, Scotland
Just registered for 1GB internet (up and down) with phone for less than I’m paying @virginmedia for 200 MB. Not available yet but coming soon. Meanwhile @virginmedia still hassling me about equipment I sent back at the weekend. They took over a week to send me packaging.
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David Taylor
(@gm8arv) reported
from
Edinburgh, Scotland
@virginmedia Nothing in service status. This on a 1 Gbps connection hard wired. Last time something like this happened my then modem was declared obsolete, as the head-end had been upgraded without any considerations for existing customers’ modems.
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bruce findlay
(@brucerisk) reported
from
Edinburgh, Scotland
@virginmedia Ongoing problem. Engineers were meant to visit between 8.00am and 12.00 noon today. Didn't come and didn't notify me. TV working for a while but not consistently and faltering from time to time. Been kept waiting on phone for 10 minutes now hoping to speak to someone...poor show.
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bruce findlay
(@brucerisk) reported
from
Edinburgh, Scotland
@virginmedia been on the phone(150)for almost 30 minutes with a TV problem ( picture freezing intermittently). Went through usual ritual and the call centre have arranged a call back for tomorrow to see if problem still exists. It does. Sadly this is almost a monthly occurrence
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bruce findlay
(@brucerisk) reported
from
Edinburgh, Scotland
and the ongoing never ending breakdowns @virginmedia continue in #Edinburgh's West End today. At least 7 or 8 times every year since Virgin launched... poor show.
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bruce findlay
(@brucerisk) reported
from
Edinburgh, Scotland
@virginmedia Called it.. no help. Automated reply said there was no problem and hung up. Tried 150 for third time and am waiting yet again to talk to someone...13 minutes and counting.. I'm afraid this is happening too often...it's really a very poor service ( and expensive)... 15 mins now!
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Sarah Young
(@Sarz_92) reported
from
Edinburgh, Scotland
@virginmedia been on hold for over half an hour to speak to someone about whether or not I’m going to cancel my package 🤔 this bodes well for you.
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𝒫𝒶𝒾𝑔𝑒 𝒜𝓁𝒾𝒸𝑒 ♛
(@paigealice_xo) reported
from
Edinburgh, Scotland
Literally been on the phone for over 3/4 of an hour trying to cancel my Virgin Media account. Stop trying to sell me stuff I just want to cancel
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Ross Alifierakis
(@Rosco_29) reported
from
Bonnyrigg, Scotland
@virginmedia it might be worthwhile going through English training with some of your call centre staff as I’ve just wasted 35 minutes talking to a complete retard whilst trying to upgrade my account 👍🏼
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Bubbles&Bling
(@AudreyBubbles) reported
from
Edinburgh, Scotland
@virginmedia Seems to be issue with the television service yet cannot phone as constant engages tone ... is there a known outage in any areas a in Edinburgh
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Fi
(@Hibeeslass) reported
from
Edinburgh, Scotland
@virginmedia demented to death trying to speak to customer services regarding my landline issue that has been down for 2 weeks what a nightmare! 😡
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cheepcheepcheep
(@cheepcheepcheep) reported
from
Edinburgh, Scotland
@virginmedia internet issues in Lauriston Place EH39EY for myself and neighbours lately. Apparently no known faults but we’ve all just conferred and are having issues. Help!
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JESSICARAPTOR
(@JFairnie) reported
from
Edinburgh, Scotland
@virginmedia no callback after raising my complaint, to then be told I can’t change from the £27pm to the £29pm package I originally thought I’d purchased as I am now not a new customer and quoted me £59pm🙂plus installation fee 👍🏼..
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@virginmedia just lost BBC2 briefly in addition to Channel 4 and STV. Appalling service.
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Ian Campbell Foster
(@RadicalSheep) reported
from
Edinburgh, Scotland
@virginmedia Yes, there's been a fault for 24 hours that your engineers are 'still working hard to correct'. Over 24 hours! Hopeless. Leaving @SkyUK was the worst decision ever.
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Alan Cadden
(@Aljo79) reported
from
Edinburgh, Scotland
@virginmedia Thanks JGS. The appt date is only part of the issue as the call centre customer service is abismal with no explanation or offer of compensation for lost service. We pay a small fortune each month & have reported numerous issues with Internet connectivity & its only getting worse.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Managed IoT
(@managediot) reported
@virginmedia not working again? Time to get a reliable provider…
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Ledwards
(@lewis_edwards9) reported
@virginmedia Hi, no I’ve had the same emails each time just mentioning £25 credit which is nothing compared to the income lost having to take days off and to be let down. Can you Dm me to carry on this conversation?
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Managed IoT
(@managediot) reported
@virginmedia Wired. Service status always incorrect. States no issues
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Gunnerpad
(@Gunnerpad) reported
@virginmedia soo... is it acceptable to cancel my ALREADY DELAYED installation with aprx 10 hours notice, at 9:40pm, when the appointment is 8am tmrrow??? I ordered this over a month ago, and now have to wait ANOTHER 2 weeks? How am I supposed to WFH with no Internet?
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Stacey plant 💙
(@Plantstacey) reported
@virginmedia It is showing problems with our TV in my area and has been like this all week. Can't watch any recordings or on demand programmes and our broadband keeps cutting off. Sort this out Virgin media as not good for a whole week now reduced services
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Shane McGuckin
(@McGuckinShane) reported
@virginmedia do you know when netflix will be up and running again? Down all day and still not working after reboot
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Media Boy UK
(@MediaBoyUK) reported
I only deal with news about Freeview and Virgin Media UK. (And the soon to launch Virgin Media IPTV Network).
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Farquhar McGumphrey
(@Palestan) reported
@virginmedia I'd start worrying. Day 7 of downtime. Promised an email re complaint acknowledgement within 24 hours. Hasn't arrived. Issues remain, no incident updates and a resolution date of Monday.
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E Jane
(@Twinkerlingly) reported
@virginmedia He said to call customer services and they would order and send booster within a week. That’s my problem. Absolutely no customer service. Please order and send booster to us.
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Melonbread
(@Melonbread1979) reported
@virginmedia tried to cancel tv and broadband - four and half hours of WhatsApp messages … and still haven’t managed to cancel it. I know that a lot of people are trying to cancel right now, but this is ridiculous…