Virgin Media Outage Report in Dalkeith, Midlothian, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dalkeith, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dalkeith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- 
            Internet (41%) 
- 
            TV (35%) 
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            Wi-fi (11%) 
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            Total Blackout (9%) 
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            E-mail (3%) 
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            Phone (1%) 
Live Outage Map Near Dalkeith, Midlothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time | 
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| TV | ||
| Internet | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Dalkeith, Scotland
Latest outage, problems and issue reports in Dalkeith and nearby locations:
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 McDad 
    (@McDad19) reported 
    
        from
            Edinburgh, Scotland McDad 
    (@McDad19) reported 
    
        from
            Edinburgh, ScotlandAaaand #virginmedia is down again... 
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 SAF 
    (@SARFRAZRATHORE) reported 
    
        from
            Edinburgh, Scotland SAF 
    (@SARFRAZRATHORE) reported 
    
        from
            Edinburgh, Scotland@virginmedia your WiFi is absolutely awful. Our renewal is in July and if you don’t sort we are cancelling. 
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 Douglas (Statman Doug)🏴 
    (@Enrohd_1992) reported 
    
        from
            Currie, Scotland Douglas (Statman Doug)🏴 
    (@Enrohd_1992) reported 
    
        from
            Currie, ScotlandVirgin Media you are a pile of shit! 
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 Mike Smith 
    (@Mike1874) reported 
    
        from
            Edinburgh, Scotland Mike Smith 
    (@Mike1874) reported 
    
        from
            Edinburgh, Scotland@Adullamite1 @virginmedia Trouble is we can't do without broadband as we're both working from home. Virgin don't even have a customer service email address. Marion has just spent 50 minutes on the phone. Quite awful. 
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 ฿Ɇ₭₭₳₳ 
    (@snap_cheese) reported 
    
        from
            Bonnyrigg, Scotland ฿Ɇ₭₭₳₳ 
    (@snap_cheese) reported 
    
        from
            Bonnyrigg, Scotland@virginmedia how do you I get in contact with you using the online messaging service on website I have been waiting 2 hours I know it’s tough during this time but I need to speak ASAP about my broadband. 
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 Alex 
    (@AlexLamond1) reported 
    
        from
            Edinburgh, Scotland Alex 
    (@AlexLamond1) reported 
    
        from
            Edinburgh, Scotland@martyajackson @virginmedia This seems to have been a UK wide issue, lots of talk of Vodafone, Sky, BT, EE and TalkTalk all having issues. All back up now though. Virgin shouldn’t have been affected but who knows at what box the issue lay 
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 Whitson 
    (@Isnaewinston) reported 
    
        from
            Edinburgh, Scotland Whitson 
    (@Isnaewinston) reported 
    
        from
            Edinburgh, Scotland@virginmedia broadband is down in EH12 5UY impacting multiple people . You site says all is fine. Get this sorted as I need to WFH and engineer on 24/04 isn't really acceptable 
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 Gemma Cairns 
    (@_Gemmaaaa_) reported 
    
        from
            Edinburgh, Scotland Gemma Cairns 
    (@_Gemmaaaa_) reported 
    
        from
            Edinburgh, Scotland@virginmedia broadband is down again... 
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 𝚅𝚒𝚌𝚝𝚘𝚛 🌟 
    (@_HausOfVictor) reported 
    
        from
            Edinburgh, Scotland 𝚅𝚒𝚌𝚝𝚘𝚛 🌟 
    (@_HausOfVictor) reported 
    
        from
            Edinburgh, Scotland@virginmedia Already done and nothing - this keeps happening every few days for a few hours at a time. Can’t believe I’m paying full price for a service I only get 70% of the time - especially annoying when I rely on it to work from home. 
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 Fraser Stewart 
    (@FraserStewart5) reported 
    
        from
            Edinburgh, Scotland Fraser Stewart 
    (@FraserStewart5) reported 
    
        from
            Edinburgh, Scotland@virginmedia when will this outage be fixed 
- 
                
 Danny Zyw 
    (@DannyZyw) reported 
    
        from
            Edinburgh, Scotland Danny Zyw 
    (@DannyZyw) reported 
    
        from
            Edinburgh, Scotland@StevenSum32 @virginmedia Edinburgh! Yes I’ve had same problems for last 2 weeks... rebooting doesn’t help.. presuming it’s to do with too much traffic during lockdown but some explanation from @virginmedia would help 
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 McDad 
    (@McDad19) reported 
    
        from
            Edinburgh, Scotland McDad 
    (@McDad19) reported 
    
        from
            Edinburgh, ScotlandAaand #virginmedia is down again! 
- 
                
 Billy McKirdy 
    (@Billybop) reported 
    
        from
            Edinburgh, Scotland Billy McKirdy 
    (@Billybop) reported 
    
        from
            Edinburgh, Scotland@virginmedia internet, broadband, WiFi, smart tv, all inaccessible due to continued signal problems in east Edinburgh, this is not acceptable at all, please resolve it, so much of our home activity relies on our internet access. 4 days now. This is poor service. 
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 John M Hunt 
    (@Johnmhunt) reported 
    
        from
            Oxgangs, Scotland John M Hunt 
    (@Johnmhunt) reported 
    
        from
            Oxgangs, ScotlandI’ve been looking at switching to the ultimate Oomph package with @virginmedia but it’s just gone up £20 and as an existing customer (not TV though) it’s probably not nearly as good a deal Vs new customer deal. Looks like I’ll have to renew with Sky again for 18 months. 
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 Jamie McHale 
    (@jamiemchale) reported 
    
        from
            Edinburgh, Scotland Jamie McHale 
    (@jamiemchale) reported 
    
        from
            Edinburgh, ScotlandSo looks like yes, @virginmedia is having a big outage. 
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 PaigeLawson💚 
    (@paigelawsonhfc) reported 
    
        from
            Edinburgh, Scotland PaigeLawson💚 
    (@paigelawsonhfc) reported 
    
        from
            Edinburgh, ScotlandNot surprised one bit that Virgin Media wifi is down across the UK.. robbing shower of shites. Glad i got rid of them 👍🏼 
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 William Morrison 
    (@WmMorrison1984) reported 
    
        from
            Edinburgh, Scotland William Morrison 
    (@WmMorrison1984) reported 
    
        from
            Edinburgh, Scotland@virginmedia Can someone please help me cancel my broadband it's now less than 30 days til my contract ends but have been trying to cancel for the last 13 days. Terrible customer service. 
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 William Morrison 
    (@WmMorrison1984) reported 
    
        from
            Edinburgh, Scotland William Morrison 
    (@WmMorrison1984) reported 
    
        from
            Edinburgh, Scotland@virginmedia Can someone please help me cancel my broadband it's now less than 30 days til my contract ends but have been trying to cancel for the last 12 days. Terrible customer service. 
- 
                
 Mark Tempini 🕹👏 
    (@MarkTempini) reported 
    
        from
            Edinburgh, Scotland Mark Tempini 🕹👏 
    (@MarkTempini) reported 
    
        from
            Edinburgh, ScotlandThe only reason Virgin Media works for 10 mins before shitting itself again is so they don't have to pay anyone compensation for the outage 
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 Mike Smith 
    (@Mike1874) reported 
    
        from
            Edinburgh, Scotland Mike Smith 
    (@Mike1874) reported 
    
        from
            Edinburgh, Scotland@Adullamite1 @virginmedia Virgin is £133 per month for tv, broadband and phone. We have a deal which takes it down to £103 which is quite reasonable. But see trying to talk to someone...😒 
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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 Dr Heery🙋♂️ 
    (@DrHeery) reported Dr Heery🙋♂️ 
    (@DrHeery) reportedHas there ever been a company with worse customer service than @virginmedia? Quite astonishingly bad. 
- 
            
 I give_up 
    (@venny1976) reported I give_up 
    (@venny1976) reported@virginmedia why is it so frustratingly impossible to speak to anyone! WhatsApp is full, no link online and told to phone, and you don't answer your phones. Then try again on 150 and get the engaged tone!! All I want to do is cancel an engineers visit for Monday. 
- 
            
 Marie young 
    (@Marieyo58794544) reported Marie young 
    (@Marieyo58794544) reported@virginmedia My internet was disconnected by ‘mistake’ ‘error’ Thursday night- I was told at 8am yesterday it would be back on in 24 hours and still isn’t on!!? I’ve tried to phone you this morning but keep getting disconnected and now can’t get through! Please help!! 
- 
            
 Nina Fyfe 
    (@neenpeen) reported Nina Fyfe 
    (@neenpeen) reported@virginmedia 2 days later still haven’t spoken to VM. Never got back to me on Whatsapp 
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 Robert Burden 
    (@Bobbles81) reported Robert Burden 
    (@Bobbles81) reported@virginmedia I FINALLY got through to the person who could help but the phone went dead after 10 seconds of talking. Fuming isn't the word... 
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 Sum Ting Wong 
    (@OffMyNoodles) reported Sum Ting Wong 
    (@OffMyNoodles) reported@LancashireLad16 @virginmedia It’s all ok, till something goes wrong. I haven’t been able to log onto my account for 2 days. Spent two sessions of 45 minute on the phone to them and been cut off both times. I’ve tried again and their automated system tell me they are having technical issues and call after 12 
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 I kneel to ERIC 🍺🐝 
    (@Biscuitfrog) reported I kneel to ERIC 🍺🐝 
    (@Biscuitfrog) reported@OffMyNoodles @virginmedia Cheap ****** equipment & dreadful customer service 
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 Alan Tinsley 
    (@alan_tinsly) reported Alan Tinsley 
    (@alan_tinsly) reported@OffMyNoodles @virginmedia BT ,Talk Talk etc they are all crap ,not interested once you have signed up 
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 Nicola 
    (@nic_smethwick) reported Nicola 
    (@nic_smethwick) reportedHi @virginmedia trying to cancel my services with yourselves and after getting through to one of your advisors and stating I want to give my 30 days notice, they disconnect the call. This has happened 3 times this morning. 
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 bobb🇵🇰 
    (@WengersLostSon) reported bobb🇵🇰 
    (@WengersLostSon) reported@virginmedia imagine paying top tier prices for consistently **** service and wifi😡