Virgin Media Outage Report in Dalkeith, Midlothian, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dalkeith, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dalkeith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Dalkeith, Midlothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh and Haddington.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
TV | |
| Edinburgh |
TV | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
TV | |
| Edinburgh |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dalkeith, Scotland
Latest outage, problems and issue reports in Dalkeith and nearby locations:
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
Hello @bt_uk broadband goodbye @virginmedia. BT fibre being installed today! Finally virgin media have got some competition in the area. I can see everyone in the area switching in the coming months due to the poor service you’ve provided everyone in Currie.
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
Surprise surprise @virginmedia is down, again! apparently it’s for upgrades, Got cut off whilst on the phone sorting out leaving them! Now in the process of ordering up my @bt_uk FttP
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Angela St Clair-Ford
(@Angela_Jeng) reported
from
Edinburgh, Scotland
Extremely disappointed with @virginmedia @VirginMediaCorp after negotiating over 1 mo to get a new supply, they’ve cancelled our order. Why is it so hard to try to be your customer #grosvenorcrescent
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Drewski
(@nosrettePwerdnA) reported
from
Edinburgh, Scotland
@GodlyTheresa @TalkTalk @virginmedia @Hyperoptic Yeah their customer service is absolute pants 🙈 I experienced a few nightmares with them over the years, and even trying to leave was a calamity 🤪
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Martha
(@WalshyMEC) reported
from
Edinburgh, Scotland
@virginmedia We may have a fix after an hour on the phone. I’ll let you know if it works... thanks MM
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Martha
(@WalshyMEC) reported
from
Edinburgh, Scotland
@virginmedia No it’s just this website I can’t access, but I can reach it on all other internet providers and on mobile. @SquarespaceHelp say there’s no problem their end. Maybe you guys can figure it out between you!
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
@virginmedia I’d love you to help by sorting out the shoddy service in the area!
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
@virginmedia That says it all.... “higher call volume than usual” they have confirmed an issue in the area. But seems this issue has been lingering around for over a year now. I appreciate there will be issues, but you seem to have more bad days than good days with your internet service
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
Another day with poor internet connectivity from @virginmedia factory reset your hub they say... that’s made it worse!
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Tracy Laidlaw
(@tracylaidlaw) reported
from
Edinburgh, Scotland
@virginmedia I have checked, no services but the kit is all in the house hence the photo. Your customer service claim this street is still a building site. Clearly not though as we have lived here for 3 weeks.
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Alan Robertson
(@alaninrepose) reported
from
Edinburgh, Scotland
@virginmedia two hours on a call with your team today constantly on hold - what has happened to your customer service
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
@EE It’s crap! 😂 simple as. Have to rely on WiFi calling but as @virginmedia provide such poor internet service even that doesn’t work. Would love it if you had a decent signal in my area so I didn’t have to rely on them!
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Kenny
(@piltonjambo) reported
from
Edinburgh, Scotland
@virginmedia To be honest I haven't been satisfied with the price of service for a long long time and it really grates that all these new offers come out to new customers only. It's a disgrace that loyalty of existing customers is not similarly rewarded by your non access approach to deals.
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amy ✌🏻😙
(@libertinedreaam) reported
from
Edinburgh, Scotland
@virginmedia Media. I have issues with my bill and this needs to be corrected. I’ve been billed since October 25th and services have only been activated since November 15th.
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Keith Guthrie
(@DarkblueDad) reported
from
Currie, Scotland
@virginmedia are you aware of issues in Balerno EH14 7BW. No phone, internet or TV
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Kenny
(@piltonjambo) reported
from
Edinburgh, Scotland
@virginmedia Sorry but thats nonsense. Point out ANY existing customer changes/deals that save your loyal customers as much as new customers. I've been a customer for a long lot of years and have yet to see any customer loyalty being rewarded in the same way as these deals for new customers.
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amy ✌🏻😙
(@libertinedreaam) reported
from
Edinburgh, Scotland
@virginmedia why is your ‘message us’ section in the app not working and saying advisors will be in at 7am when it’s almost 9:30
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KerryD
(@KerryDo02658828) reported
from
Musselburgh, Scotland
@ELCouncil I Brought this to your attention yesterday via your online comment/complaint form. No reply yet. @virginmedia
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
@MakeDigitalWork @virginmedia I feel your pain! They provide such a poor service, with poor equipment and poor support. Holding them in breach of contract now as they are not providing what I am paying them for, cancelling and getting fttp with @bt_uk installed in 2 weeks
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
@CloudDamo @virginmedia @bt_uk Simple thing had a good service been provided I’d not want to leave. But virgin media cannot even do that, so not thinking about leaving I am!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hugh Angseesing
(@HAngseesing) reported
@virginmedia Hello I raised the original complaint at Start of September and followed up at start of October. I’ve tried calling to no support after an hour in the phone so not happy with the service here is there anyway to actually get it looked at rather than this message that looks wrong
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🦿ⓘ Marcus ⓘ🦿
(@MrBrittle1) reported
Mate just texted stuck in Virginmedia hub into modem only mode somehow without a laptop or Ethernet cable & waiting for can you pop up & fix it can’t taken melatonin & phenergan
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Romi 🇪🇺 🇵🇱🌎
(@romanka72) reported
@virginmedia @porthkea I've been receiving unsolicited phone calls from this number few hours after terminating my broadband service.
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arun chauhan
(@chauhanarun87) reported
@virginmedia I bought broadband plan on 30th sep, till date it didn’t work due to some tech issues and though 2 engg visits, the issue is not resolved. As I can’t wait indefinitely on this
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popwilleatitself
(@popwilleatitse1) reported
@virginmedia Called and your people can’t come to fix issue for another week. I can’t work without internet. Is this good customer service? I’ll have been without internet for almost two weeks…
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Steph Merry
(@JefferyBeaker) reported
@virginmedia Yes. No issues. They keep saying there is no issue but our internet stops working 20 times a day. We need an engineer to our house. Not online/over the phone ‘fixes’. I’ve been through this so many times, speak to someone else then have to do it all again. It’s infuriating.
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Tomasz0508
(@tomasz_music) reported
@virginmedia one week ago I report issue with my broadband.. that was thursday 20.10.2022. My router won't log to network [blue light rapidly blinking] on Friday 20th technician come to my house. He change router .yes after his visit nothing change, my router after restart 1/2
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MikeP
(@Mikeedpembo) reported
Successfully completed 8 hours of negotiations with Virgin media on WhatsApp, need a lie down
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emma!
(@emmaisasink) reported
Virgin Media is so unreliable it’s insane. Can barely go a full week without the WiFi not working.
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Harley Faggetter
(@Topperfalkon) reported
@stavvers @belledejour_uk I had to get Virgin Media to explicitly allow my surname on their support forums... That was a... fun conversation