Virgin Media Outage Report in Newbattle, Midlothian, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newbattle, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newbattle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Newbattle, Midlothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Wi-fi | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
TV | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Newbattle, Scotland
Latest outage, problems and issue reports in Newbattle and nearby locations:
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Tim Olton
(@TimOlton) reported
from
Musselburgh, Scotland
@virginmedia Poor installation, not corrected first time of asking, did not carry my old number across despite requesting this, poor customer response back to my complaint stating you could not access my account. Chap last night was good but far too late.
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david robert bowie
(@daveross67) reported
from
Edinburgh, Scotland
@pow64 @virginmedia Well if I could sign in
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@virginmedia I'm not sure.... I think at this stage she is saying no thanks after being let down so badly. Virgin just didn't want to pay what council were asking to dig up one pavement as it was new.... @SkyUK sorted her out and she will be going to the regulator. Disappointing
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Kirsty
(@kirsty190790) reported
from
Edinburgh, Scotland
@virginmedia further to my last tweet after being on the phone 50 minutes I get put on hold and hung up on after asking to speak to management. Absolutely shocking service and not any further forward.
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david robert bowie
(@daveross67) reported
from
Edinburgh, Scotland
@virginmedia Keep trying to sign in and it keeps coming back sign in failed
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Kirsty
(@kirsty190790) reported
from
Edinburgh, Scotland
@virginmedia very disappointed in your customer service, the call taker keeps refusing to let me speak to supervisor regarding problem. Arguing constant with me absolutely disgusting service!
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@virginmedia I told you there were no issues listed on your website in my original tweet!
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BJCampbell
(@Ox13SCO) reported
from
Edinburgh, Scotland
Didn’t think transfer from @virginmedia to @WeAreOpenreach would be such a shambles ... such a broken system @OpenreachHelp you need to sort out your Fibre home line set up #btfibre 🤬
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John Cairney
(@intgom) reported
from
Edinburgh, Scotland
@virginmedia I can assure you that no one has attempted to contact me since the complaint was raised, which is why I’m so annoyed.
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@maryrobb499 @virginmedia It’s not been windy today in Edinburgh, which is lucky as it’s been bad all week. Getting fed up of Virgin Media though, will move provider when I get my own place.
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Tim Olton
(@TimOlton) reported
from
Musselburgh, Scotland
@virginmedia I would like the chance to talk to Karen to explain that her customer complaints process does not work. Certainly doesnt live up to the customer values you state you live up to.
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@virginmedia As I’ve said in previous tweets over the past few days, I’ve checked everything and all appears fine, it’s your broadband speed fluctuation that is the problem.
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Hayley
(@hayley_jade27) reported
from
Edinburgh, Scotland
PSA @virginmedia do not know the slightest thing about good customer service. Save your money and go for LITERALLY any other provider 👍
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@virginmedia One of your site engineers has turned up at her house. She has also emailed a complaint. Best of all @SkyUK have stepped in and retrieved her charity number for her.... Ridiculous it took your rival to help
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Apple
(@hayley_jade27) reported
from
Edinburgh, Scotland
@virginmedia I have been on hold for 25 minutes now, still nobody has answered and the webchat are refusing to help. Pretty atrocious customer service!
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david robert bowie
(@daveross67) reported
from
Edinburgh, Scotland
@mikeybhoy11 @virginmedia Not letting me sign in
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Gemma
(@gbruce14) reported
from
Edinburgh, Scotland
@virginmedia Yes but there was no issue on that link just now or at any of times of these outages. I don’t think it’s fair pay £45 for a connection that cuts out multiple times per day!
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Tim Olton
(@TimOlton) reported
from
Musselburgh, Scotland
@virginmedia I got through last night and the chap who has given me the best service from Virgin has escalated the issue of not carrying my number over. He says he should have an answer within 14 days.
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
Really not a good image to be projecting @virginmedia.... They did not know you were no longer providing a service until your engineer didn't turn up!!! @JordanHoustonT and now they have to pay out to update their website because of your incompetence #pleaseretweet #retweet
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@virginmedia This has left her charity and her partners business with websites and headed paper wuth the wrong number as @virginmedia are saying they can't do anything about the landine that was transferring to you. A mobile is also involved. She is in tears and your staff have been rude
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RawTrak
(@Scotty_Simpson) reported
@virginmedia I get a better signal on mobile data.
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Bob
(@Bob32037301) reported
@illbiteyounow @Melissa97485313 @virginmedia Doesn’t help that we have some of the slowest unreliable speeds in the western world. They have no defence to raise prices when there service is so poor
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Rachel
(@RachelOTstudent) reported
@virginmedia Yes it’s fast internet - when it’s not dropping the signal 😳. Struggled to stream on a 350mb package as the signal dropped so frequently. Absolutely infuriating and not fit for purpose.
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Karen 💙
(@hodgetts_karen) reported
@virginmedia Chance to binge on box sets via virgin would be great however I haven’t been able to watch anything on demand for ages as your service is just awful!
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Linda Lee
(@nightowlqueen) reported
Appalled that #virginmedia chief executive has failed to respond to complaint made over 28 days ago. Numerous emails in between with no response. Disgusting.
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♡kelly♡☃️
(@kellythe1st) reported
@virginmedia virgin wifi is terrible. It's broken or slow most of the time. Mines actually started working for about 2 months and now is back to it's normal crappiness
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working from bed
(@salbags60) reported
@0Calamity @virginmedia I get at least a couple every day, more like 4/5 on bad days. I block but they keep coming back.
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Helen G 🦉👩👧👦🌈🎧📲♌
(@blondyd) reported
@virginmedia i.m about ready to report you to citizen advice. Broadband not working now. Done the switching off n on at plugs. Glad i Signed out my Netflix or i wouldny have that either. I told yous the Tivo box would probs no work. Are yur ears painted on? Get it sorted.
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¥
(@AfroChuck87) reported
. @virginmedia Please help, my Internet connection keeps dropping out every hour. Please DM as soon as possible. Thanks
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Rupesh Parmar
(@RupeshParmarX) reported
@virginmedia can u help to apply some common sense. The issues I have had since the start of my contract persist. have had 5 engineers over 3 complaints about the same issue. But I have been told an engineer has to come out 3 more times before I'm released from contract