Virgin Media

Virgin Media Outage Report in Musselburgh, East Lothian, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Musselburgh, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Musselburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Musselburgh, East Lothian, Scotland 03/28/2024 12:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Musselburgh, East Lothian, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Kirkcaldy, Loanhead and Cowdenbeath.

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City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh TV
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Musselburgh, Scotland

Latest outage, problems and issue reports in Musselburgh and nearby locations:

  • brucerisk bruce findlay 🟢 power to the people ✌ (@brucerisk) reported from Edinburgh, Scotland

    @kaniep @virginmedia There are no issues and I am sure it is a scam. It's quite uncanny how many 'scam/ fraudulent ' calls I get to both my landline and mobile phones ...strange days indeed !

  • lethalshirl Shirley Monteith (@lethalshirl) reported from Edinburgh, Scotland

    @virginmedia I am going round in circles trying to speak to someone or email you with problems I’m having with broadband & TV! Your system keeps knocking me back - I just want help! #frustratededinburgh

  • Onlymee100 Marc 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Onlymee100) reported from Kirkcaldy, Scotland

    @virginmedia TV service not working, your website doesn't seem to be working either, some people saying they're getting channels 1-4 but I'm getting no channels at all

  • drrcgallagher Ronan Gallagher (@drrcgallagher) reported from Edinburgh, Scotland

    @virginmedia Fibre broadband down in Edinburgh (EH10). Can you confirm if there are issues in the area?

  • PanoramicBaxter Jason Baxter (@PanoramicBaxter) reported from Edinburgh, Scotland

    @virginmedia issues 1. No broadband since 5pm last night, still nothing 2. Your team successfully pissed of my very pregnant partner yesterday re an engineer visit. She can’t work today because of NO broadband 🤬

  • Albynpark David Hardie (@Albynpark) reported from Edinburgh, Scotland

    Anyone else having trouble with @virginmedia today?

  • jill_r_robb Jill Robb (@jill_r_robb) reported from Edinburgh, Scotland

    C133 errors @virginmedia #virginmedia that’s been almost all day

  • CallMeMizzMac Kirsty MacAulay (@CallMeMizzMac) reported from Edinburgh, Scotland

    @Robwhitt07 @virginmedia I literally just moved back to Sky because virgin always went down, particularly during working hours and they never compensated me despite my requesting it. Sky has all the great shows unavailable everywhere else unless you're willing to pay. I say get rid!

  • CallMeMizzMac Kirsty MacAulay (@CallMeMizzMac) reported from Edinburgh, Scotland

    @virginmedia @GBNEWS Virgin TV and services down in most of the UK.

  • brucerisk bruce findlay 🟢 power to the people ✌ (@brucerisk) reported from Edinburgh, Scotland

    @virginmedia Excellent.... I didn't 'fall' for the information they tried to give but felt it important to 'flag it up' as I'm sure I'm not the only one getting these 'scam' calls. Thanks for your help. 👍

  • AudreyBubbles Bubbles&Bling (@AudreyBubbles) reported from Edinburgh, Scotland

    @virginmedia can you please advise when you will have broadband available in Eh6, yesterday it went off at 10am for ‘improvements’… it should have been back at 6pm, yet it is still down as you now say ‘the issue is more complex’. This is day 2 where I unable to work from home

  • PanoramicBaxter Jason Baxter (@PanoramicBaxter) reported from Edinburgh, Scotland

    @virginmedia and I don’t really care how you do it but you fix the broadband today… this is NOT on. I’m going to request compensation

  • lynettehiggins3 lynette higgins (@lynettehiggins3) reported from Edinburgh, Scotland

    @virginmedia Yes it is telling me there are no issues in my area and that I should have registered re issue - I did yesterday and today, do your departments or records not get joined up, completely shocking service

  • fergus_wright Fergus Wright (@fergus_wright) reported from Edinburgh, Scotland

    @Will_Jeffs @virginmedia Tbf ive had problems with my wifi for the last few days, what i done was unplug everything then wait a couple of mins then plug it all back in again then it was fine.

  • BryMillan Bryan Millan (@BryMillan) reported from Edinburgh, Scotland

    @virginmedia how much longer is the TV service going to be down? Currently at 6 hours

  • cleaner52 Linda..... (@cleaner52) reported from Edinburgh, Scotland

    @virginmedia You are a disgrace. Two phone calls this morning and passed from one customer service person to another and then both calls cut off ...been a customer over fifteen years where is your help for people

  • NeilBriogaisean NDM MacLeod 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@NeilBriogaisean) reported from Edinburgh, Scotland

    @virginmedia tv just down again. Broadband also down at the same time. Network availability code C133 showing. Can I rely on you to provide a consistent and reliable signal?

  • e_red_squirrel Ewan Walker (@e_red_squirrel) reported from Edinburgh, Scotland

    @virginmedia TiVo box down... No broadband or TV for the last hour in EH4. Called and your tests say there is nothing wrong but try resetting the box. 🤔 Done 3 times while waiting 50mins on your customer 'No' service answering my call! 😡

  • IanatGyle Ian McPherson (@IanatGyle) reported from Edinburgh, Scotland

    @virginmedia where are my SMS updates on TV issue?

  • movingforwards movingforwards (@movingforwards) reported from Edinburgh, Scotland

    @virginmedia what an absolute farce - have now tried twice to simply upgrade my broadband speed but end up stuck in live chat for over an hour each time with no progress - why do I need to go through your overloaded customer service just to do this?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MeadsLiam Liam Meads (@MeadsLiam) reported

    @virginmedia I am dealing with the construction team directly as virgin media are still lying and your call agent has called me a liar now ! 🤬 never have I experienced such foul behaviour!

  • NickJB70s NickJB ❤️👍🇬🇧 (@NickJB70s) reported

    @virginmedia Former customer, I left VirginMedia in 2019. I did receive a letter regarding the data breach and a further letter over 6 months ago saying it was being investigated and I’ve never heard anything again.

  • DentyMufcNcfc Richie Dent (@DentyMufcNcfc) reported

    @virginmedia Brilliant first day off think right let's get this tv sorted ring Virgin to be told your a busy try later and hang up Fair play what a company over a week without tv now but I must make sure I pay my bill dear me

  • MancPhilip Philip N (@MancPhilip) reported

    @virginmedia Well lo and behold, Cancellations were happy cut me a deal £50.00 less a month. A hint for anyone looking, be nice to them but do the maths to work out how much they would charge a new customer and start with that figure in mind for your target price when negotiating.

  • grantmckellar03 Grant Mckellar (@grantmckellar03) reported

    @virginmedia And now the WiFi’s been down for 50 minutes am trying to play PlayStation and do online school cmon man

  • sallyd_99 sally ♡ (@sallyd_99) reported

    @virginmedia is there any issues in Coventry area 31 because my Wi-Fi is on and off like crazy today, how do I get in contact with someone about this??

  • Doodlefi Fiona L (@Doodlefi) reported

    @virginmedia You might want to advise your customer care team and all other depts of that. I take it I have your word therefore that if I do not return my equipment to you I will not be charged the penalty?

  • MSolelix Mr_solelix (@MSolelix) reported

    Ooo lord know @virginmedia are the worst customer service team you will every come across...

  • MastersWasp Masters Snooker Wasp 💙 (@MastersWasp) reported

    @virginmedia I am in need of support with my broadband (among other issues) but cannot find a way to chat to you via your website. I need to order a Booster but your app says my wifi is fine (it really isn’t). Please can somebody Dm me to help?

  • videogareth Gareth Harrison (@videogareth) reported

    @virginmedia I tried using web help chat from my account page, but after 90 minutes had no response at all. Not great customer service really...