Virgin Media Outage Report in Musselburgh, East Lothian, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Musselburgh, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Musselburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Musselburgh, East Lothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Wi-fi | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
TV | |
| Kirkcaldy |
TV | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Musselburgh, Scotland
Latest outage, problems and issue reports in Musselburgh and nearby locations:
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Martin Hughes
(@shorty21785) reported
from
Mayfield, Scotland
@virginmedia any chance of 1 night when the WiFi isn’t piss poor!!
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Scott Coltherd
(@scott_coltherd) reported
from
Edinburgh, Scotland
@virginmedia You are trying to say if I had of picked the standard option I wouldn’t of had any problems. Virgin media is a joke these days. phone calls every day to try and upgrade my package even tho I tell them to stop calling. Moving house soon but will get sky after 10 years with virgin.
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Stuart Gray
(@StuartIGray) reported
from
Edinburgh, Scotland
Anyone else having WiFi issues with @virginmedia done everything they suggest online and now been on hold for 20mins. Two days without wifi is far from ideal. Lucky it’s the weekend and I just want to watch Bridgerton and not trying to do more important things.
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Stuart Gray
(@StuartIGray) reported
from
Edinburgh, Scotland
@virginmedia I have a hub 3 the main white light is on. Have tried resetting and factory reseting as advices on your website but there is no signal when I search on any device.
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lucy
(@Gosia79K) reported
from
Edinburgh, Scotland
@virginmedia Yes. The network is showing for a second then disappears
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George
(@olsoweir) reported
from
Edinburgh, Scotland
@virginmedia trying to give you guys money setting up a new broadband connection and the rep hangs up after being on the phone for 30 mins, doesn’t call back. How am I supposed to sign up with you now? Soooo poor.
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Raza
(@hassanrh) reported
from
Edinburgh, Scotland
@virginmedia Hi- yes, just had a truly awful call so I raised a complaint, reference is C2312202125. Looks like a few more days of suffering with an unreliable internet system, with devices sometimes working other times not working.
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Scott Coltherd
(@scott_coltherd) reported
from
Edinburgh, Scotland
@virginmedia It was bad all the way through the undercard. It was not acceptable to charge for the bad picture. You are due a lot of people a refund.
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Jane Wilson
(@janewilson_1812) reported
from
Edinburgh, Scotland
@virginmedia lovely engineer today fixed everything. Your customer service had removed the wrong box and I’m now the proud owner of new V6 which actually plays Netflix! Took three weeks of my life but hey ho!
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Jack Steves
(@JackSteves) reported
from
Edinburgh, Scotland
@virginmedia could I speak with someone to terminate my contract please?
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Jane Wilson
(@janewilson_1812) reported
from
Edinburgh, Scotland
@virginmedia Believe me I’ve been with you for 23 years and I have tried everything. I eventually already have an engineer coming tomorrow for a different problem was just not wanting another night with just channel 4!
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Mandy forrest
(@mandukes) reported
from
Edinburgh, Scotland
@virginmedia WiFi keeps dropping out every min or so. Doing my head in. Is there a issue in Eh12 8ah. Please sort it out thanks
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Stuart Gray
(@StuartIGray) reported
from
Edinburgh, Scotland
@virginmedia I tried to but the network ID doesn’t show on any device.
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staticcameraman #staysafe
(@rovingcameraman) reported
from
Edinburgh, Scotland
Very unimpressed with @virginmedia #virginmedia , no surprise there it would appear. Sales pick up after one ring but when transferred to customer service currently on hold for 30 mins and counting. Each of those minutes brings me closer to wanting to cancel my subscription.
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Ewan A. Walker
(@ewalker287) reported
from
Edinburgh, Scotland
The WiFi in this house is so bad. A full five minutes to load a single webpage 😭 thanks virgin media, about as useful as a chocolate kettle.
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David N. Anderson
(@dnanderson) reported
from
Edinburgh, Scotland
@davidd_sh @virginmedia I've been trying to cancel for MONTHS. Nothing works, not even writing to head office.
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RJ Bayley, home studio voice artist 🎙️
(@RJBayley) reported
from
Edinburgh, Scotland
@virginmedia hi do you have some way to chat with a customer service advisor instead of sitting on hold on the phone? Thank you
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Paul Heron
(@APaulHeron) reported
from
Edinburgh, Scotland
@virginmedia I’ve got an engineer visit booked for Saturday as that’s all your website would let me do but it seems more likely it’s a network issue as the internet is fine between 9pm and 11am every day. It’s up and down the rest of the time. EH5 area.
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Dan Fowley
(@fowley_dan) reported
from
Edinburgh, Scotland
@virginmedia trying to cancel my services as moving soon, get transferred the the moving team and you hand up on me! Phoned 3 more times and the same thing! Not phoning again, you can private message me for my details to the account to cancel
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Amber Hammond
(@ambermhammond) reported
from
Edinburgh, Scotland
Bored of being fobbed off @bt_uk @OpenreachHelp No WiFi since December 18th, consistently promised fix dates and still no resolve. Escalated again today, no one will contact us till next week - promed today it would be fixed. If you're in Edinburgh just go with @virginmedia 😩
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RawTrak
(@Scotty_Simpson) reported
@virginmedia I get a better signal on mobile data.
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Bob
(@Bob32037301) reported
@illbiteyounow @Melissa97485313 @virginmedia Doesn’t help that we have some of the slowest unreliable speeds in the western world. They have no defence to raise prices when there service is so poor
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Rachel
(@RachelOTstudent) reported
@virginmedia Yes it’s fast internet - when it’s not dropping the signal 😳. Struggled to stream on a 350mb package as the signal dropped so frequently. Absolutely infuriating and not fit for purpose.
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Karen 💙
(@hodgetts_karen) reported
@virginmedia Chance to binge on box sets via virgin would be great however I haven’t been able to watch anything on demand for ages as your service is just awful!
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Linda Lee
(@nightowlqueen) reported
Appalled that #virginmedia chief executive has failed to respond to complaint made over 28 days ago. Numerous emails in between with no response. Disgusting.
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♡kelly♡☃️
(@kellythe1st) reported
@virginmedia virgin wifi is terrible. It's broken or slow most of the time. Mines actually started working for about 2 months and now is back to it's normal crappiness
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working from bed
(@salbags60) reported
@0Calamity @virginmedia I get at least a couple every day, more like 4/5 on bad days. I block but they keep coming back.
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Helen G 🦉👩👧👦🌈🎧📲♌
(@blondyd) reported
@virginmedia i.m about ready to report you to citizen advice. Broadband not working now. Done the switching off n on at plugs. Glad i Signed out my Netflix or i wouldny have that either. I told yous the Tivo box would probs no work. Are yur ears painted on? Get it sorted.
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¥
(@AfroChuck87) reported
. @virginmedia Please help, my Internet connection keeps dropping out every hour. Please DM as soon as possible. Thanks
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Rupesh Parmar
(@RupeshParmarX) reported
@virginmedia can u help to apply some common sense. The issues I have had since the start of my contract persist. have had 5 engineers over 3 complaints about the same issue. But I have been told an engineer has to come out 3 more times before I'm released from contract