Virgin Media

Virgin Media Outage Report in Musselburgh, East Lothian, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Musselburgh, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Musselburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Musselburgh, East Lothian, Scotland 12/13/2025 14:30

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Musselburgh, East Lothian, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh and Haddington.

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City Problem Type Report Time
United KingdomEdinburgh TV
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Internet
United KingdomEdinburgh TV

Community Discussion

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Virgin Media Issues Reports Near Musselburgh, Scotland

Latest outage, problems and issue reports in Musselburgh and nearby locations:

  • xStormxBringeRx ian (@xStormxBringeRx) reported from Edinburgh, Scotland

    In all fairness to those that have @SkyUK broadband. It is an awful service. We suffered nothing but outages so we changed to #virginmedia as soon as we could. Went from around 35Mb to 200Mb then upgraded to 350Mb before I went onto Gig1.

  • muddlinleigh Leigh💙 💚🤍💜 (@muddlinleigh) reported from Edinburgh, Scotland

    Not wfh today after all, IT issues that for once aren't due to the general shiteness of virgin media. Unscheduled day's leave instead after 90 mins of shouting at my laptop.

  • Graemereaper Ricky Goold 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@Graemereaper) reported from Edinburgh, Scotland

    @MartinGoold @virginmedia Yes, I've just seen the headline on the news. My WhatsApp isn't working, but I can access Facebook. Down Detector suggests a national Virgin Media issue.

  • bigtoodle Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland

    @virginmedia Yes I called them, for some obscure reason they cancelled the visit. Never bothered to tell me of course and have now rearranged another visit on the 25th. The right arm does not know what the left is doing.

  • Graemereaper Ricky Goold 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@Graemereaper) reported from Edinburgh, Scotland

    Hi, @virginmedia, your service status says there's no issues with TV services in my area, but my @SkyCricket channel picture and sound are constantly breaking up. No, I'm not going to phone 150. Help for once.

  • dispositiondot dot mullally (@dispositiondot) reported from Edinburgh, Scotland

    @martinlloydpfc @virginmedia @colejobburn i too have same issue

  • bigtoodle Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland

    @virginmedia Yes, this problem has been ongoing for nearly a month, absolutely disgraceful service.

  • bigtoodle Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland

    @virginmedia To fix or change my TiVo box.

  • michaelgcuk Michael Clark 🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@michaelgcuk) reported from Edinburgh, Scotland

    Anyone else having Internet problems? @virginmedia

  • tartanjammies Tomahawk Kid © 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@tartanjammies) reported from Currie, Scotland

    Hey @virginmedia. On Saturday we had a tech visit to sort pixilated screens. He said network problem in street. Network guy came out today and fiddled in the street. Said it was fixed. Now have no broadband and unwatchable TV. Eh14 area. Nothing on status check. Help

  • shellbryson Shell Bryson (@shellbryson) reported from Edinburgh, Scotland

    @virginmedia @virginhelp Think I’ve resolved it… but you’re you fault 🙄 The 2.4G network renamed *itself* back to modems’ default sometime over night (according to my network logs), so older devices could no longer connect. 5G devices were unaffected. I renamed SSID back to correct value. Bizarre.

  • bigtoodle Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland

    @virginmedia ongoing problems with my service. Promised on the 18th that an engineer would call in the 22nd, a no show. Then promised an engineer on the 25th, a no show. Then promised a new TiVo box in the post, yes you guessed it, yes a no show. Ridiculous service no explanation

  • bigtoodle Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland

    @Footbalifantasy @virginmedia I have now been promised an engineers visit on Tuesday to fix my V6 box, I will be delighted if it happens. That is nearly a month since I first reported the faults.

  • jordanmillar_ Jordan 🥵💪🏼 (@jordanmillar_) reported from Edinburgh, Scotland

    @virginmedia i literally hate ur wifi, it’s actually up there with the worst wifi on the face of the earth, u can send folk up to space but i can’t watch netflix or tweet this tweet cos now i have to use my data and let me tell you i only have 10mb left so u can pay for more xxx

  • tartanjammies Tomahawk Kid © 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@tartanjammies) reported from Currie, Scotland

    @virginmedia Just seems 1 heck of a coincidence. Can you see any reports of network issues in Eh14?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Edinburgh, Scotland

    @virginmedia Are you having connection problems in the EH13 area? Broadband keeps dropping out.

  • bigtoodle Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland

    @virginmedia still having horrendous problems with this company, numerous calls since 22nd July. Twice assured that engineers would call, but no shows. I have spent hours conversing with numerous people to no avail.

  • SandySneddon Sandy Sneddon (@SandySneddon) reported from Edinburgh, Scotland

    Just one week ago @virginmedia carried out "essential works" on their network. Today the Internet connection has failed again. Eventually I was able find out there were "issues" in our area. And their app is a waste of space.

  • SandySneddon Sandy Sneddon (@SandySneddon) reported from Edinburgh, Scotland

    Hi @virginmedia my Internet is down again, second day in a row in EH17. I've checked cables, rebooted the router and reset it all to no avail. Please get someone to phone me

  • shellbryson Shell Bryson (@shellbryson) reported from Edinburgh, Scotland

    @virginhelp @virginmedia Oops, my bad! And thank you.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ladyjadeamanda Jade-Amanda Laporte (@ladyjadeamanda) reported

    @virginmedia We’ve had no wifi internet connection all day today. We’ve tried everything. This has meant no TV, no Netflix and no video calls without using external data sources. This is truly awful service to have such an outage on Christmas Day.

  • s6phy soph (@s6phy) reported from Motherwell, Scotland

    virgin media being down on Christmas Day is v virgin media of them. Scumbags.

  • _ftaleem 🆎~LFC🔴 (@_ftaleem) reported

    @virginmedia why is ur Internet down for the whole day? Using my data in my room for the whole day🥴

  • WeatherJunkie85 Weather Junkie 🌏🌒☀️🌩🌪🌊 (@WeatherJunkie85) reported

    @TheBonnieKiwi @dalebhoyy @virginmedia Absolutely no urgency to fix this it would seem. So much for customer loyalty. Massive issue here and at least an apology should be given. Will definitely be tweeting them tomorrow.

  • Ed6114 Ed61 (@Ed6114) reported

    @virginmedia hello, Anyone there? guess not. **** service and **** customer service

  • Ed6114 Ed61 (@Ed6114) reported

    @virginmedia well it ain’t Christmas day anymore so where’s my service???????????????

  • Ed6114 Ed61 (@Ed6114) reported

    @virginmedia seriously team I’m pissed of with you. Your BB is **** and your costumer service, well that has to be laughed at. You are ******* useless and have no right to hold the rights to sell BB. incompetent *****.

  • mcolbourne Michelle Colbourne (@mcolbourne) reported

    @kennyjblythe @virginmedia Parts of Bellshill are completely down too🤬

  • foyss07 FoysGone (@foyss07) reported

    @virginmedia any idea why ur wifi has been terrible recently lads

  • WeatherJunkie85 Weather Junkie 🌏🌒☀️🌩🌪🌊 (@WeatherJunkie85) reported

    @dalebhoyy @virginmedia Uddingston here and what a joke. Few folk said no fix until tomorrow night. Disgrace