Virgin Media Outage Report in Musselburgh, East Lothian, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Musselburgh, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Musselburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Musselburgh, East Lothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
TV | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Musselburgh, Scotland
Latest outage, problems and issue reports in Musselburgh and nearby locations:
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
Hello @bt_uk broadband goodbye @virginmedia. BT fibre being installed today! Finally virgin media have got some competition in the area. I can see everyone in the area switching in the coming months due to the poor service you’ve provided everyone in Currie.
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Angela St Clair-Ford
(@Angela_Jeng) reported
from
Edinburgh, Scotland
Extremely disappointed with @virginmedia @VirginMediaCorp after negotiating over 1 mo to get a new supply, they’ve cancelled our order. Why is it so hard to try to be your customer #grosvenorcrescent
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Andrew Kemp
(@andrew_kemp) reported
from
Edinburgh, Scotland
@stevegoodman @bt_uk @virginmedia I’ve given up on VM they’ve been the only fibre in the area for years and their service has gone from ok to bad to worse. Working from home was proving challenging. Teams would always say poor network quality
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vikki mcintosh
(@vikki_mcintosh) reported
from
Edinburgh, Scotland
@virginmedia Yes but she wanted me to stay on the phone while she filled in a form despite me telling her I can’t as I should be working. She only seemed interested in closing the complaint without me being happy with the resolution
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Alan Robertson
(@alaninrepose) reported
from
Edinburgh, Scotland
@virginmedia two hours on a call with your team today constantly on hold - what has happened to your customer service
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KerryD
(@KerryDo02658828) reported
from
Musselburgh, Scotland
@ELCouncil I Brought this to your attention yesterday via your online comment/complaint form. No reply yet. @virginmedia
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
Surprise surprise @virginmedia is down, again! apparently it’s for upgrades, Got cut off whilst on the phone sorting out leaving them! Now in the process of ordering up my @bt_uk FttP
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michael mcintyre
(@mikeymc1984) reported
from
Bonnyrigg, Scotland
@virginmedia Help please
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Davy Murray
(@davyshambles) reported
from
Edinburgh, Scotland
@virginmedia Eventually got through to your overseas call centre. Guy couldn't help and booked me an engineer for Wednesday evening. He then hung up on me when I suggested that I shouldn't be charged for the next few days #believeinbetter
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Alison Hendry
(@allyy__08) reported
from
Edinburgh, Scotland
@virginmedia Hello! No, sadly not. It says that I can add my subscription to my Virgin Media bill but I really don’t want to do that especially when I have been accessing Netflix via my TiVo box with no issues for the last 2 years!!
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
@virginmedia I’d love you to help by sorting out the shoddy service in the area!
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
@CloudDamo @virginmedia @bt_uk Simple thing had a good service been provided I’d not want to leave. But virgin media cannot even do that, so not thinking about leaving I am!
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
@virginmedia That says it all.... “higher call volume than usual” they have confirmed an issue in the area. But seems this issue has been lingering around for over a year now. I appreciate there will be issues, but you seem to have more bad days than good days with your internet service
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Angela St Clair-Ford
(@Angela_Jeng) reported
from
Edinburgh, Scotland
@virginmedia They came a couple of times but they couldn’t find parking so then the team left. Then they said they would need to close down the entire road in order to put a new supply
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
All the old @virginmedia equipment has been disconnected and unplugged! It’s been like night and day getting @bt_uk #fttp installed, so far 10 families in my street have moved away from VM... that’s what you get for poor customer service
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Stuart Gray
(@StuartIGray) reported
from
Edinburgh, Scotland
@virginmedia so disappointed in the service over the last few months counting down the months until I can move to @SkyMediaUK
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Keith Guthrie
(@DarkblueDad) reported
from
Currie, Scotland
@virginmedia are you aware of issues in Balerno EH14 7BW. No phone, internet or TV
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Andrew Kemp
(@andrew_kemp) reported
from
Edinburgh, Scotland
New @bt_uk #fttp been in for a few days... what have I noticed so far, no drop outs, Wi-fi calling working decent internet speeds and general decent service unlike @virginmedia
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
@MakeDigitalWork @virginmedia I feel your pain! They provide such a poor service, with poor equipment and poor support. Holding them in breach of contract now as they are not providing what I am paying them for, cancelling and getting fttp with @bt_uk installed in 2 weeks
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@virginmedia 87 year old Granny's landline gone down Christmas day 😔😔.... When are customer services back open so we can chase up
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Ross Davenport
(@CraigRossDaven1) reported
@virginmedia @CarersUK Virgin Media are the worst company I have EVER dealt with in my life !!!!!
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Trish S
(@TrishSpeirs48) reported
@FinkMark1 @AewNo1 PPVs are now available on Virgin Media so there's progress, didn't help ITV Box office collapsing though. Don't think it's worth making a move until the BT situation is resolved
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Gracie
(@nossy1996) reported
@virginmedia I’m a fixed term contract due to end 30th July before it goes to a rolling, I want to cancel it after the fixed term is over - when and how do I give you notice? #virginmedia
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Katerina B.
(@Katte_B) reported
@virginmedia hello, I texted the number you gave me and your team didn’t help as once again I was not connected to speak to a real person due to an error apparently. What is the best way to make a formal complaint and actually for someone to ring me back? Thank you!
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Husham Memar
(@HushamMemar) reported
******* virgin media crash everyday at this you're and their ******* phone system said no one to help. **** you @virginmedia Every day you at 9:30 pm to 1 am. You ******* **** heads I am taking you to court as of Tomorrow
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Carmen Williams
(@CarmenW16954852) reported
@virginmedia Truly piss of with this company. After experience overpriced bad service for the second time in my life. I decided to leave them after 1 year of contract and bad service I decided to leave them when my contract was up for renewal and guess what
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WelshKath 🌈 💙#NHS #BorisHasFailedTheUK
(@welshgirl900) reported
@chrisplayedthat @virginmedia I'm in Ponty and haven't had internet since yesterday, it's been really poor for days. Tethering from my phone to my laptop. I've been with @virginmedia for years and it's no where near as good as it used to be, I thought tech was supposed to be getting better
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lynn whiting
(@WhitingLynn) reported
@LibDems And virgin media is sending out posts they are a partnering while doing absolutely nothing to help struggling carers. Disgraceful when asked how they are helping they said putting carers in touch so they can chat. Need to give some call benefits at least
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Mitchel
(@MitchelTMullins) reported
@virginmedia the internet service you provide is absolutely abysmal. I Haven’t been able to connect any device for the last few hours. When you going to either upgrade your service or pack your bags and leave
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Matthew Wilson
(@ThatTrainChap) reported
@ThreeUKSupport Oh we are WAAY past your router, purely my own mobile connection now. We are paying for broadband until August but got Virgin Media as the home broadband was so appalling, rarely broaching 30Mbs. By definition, by mobile gets places all over the house, still terrible figures.