Virgin Media outages and service status in Bonnyrigg, Scotland
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Bonnyrigg, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 18, 7:09 PM GMT+1.
- Internet (65%)
- Wi-fi (20%)
- Total Blackout (5%)
- TV (5%)
- Phone (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bonnyrigg, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bonnyrigg, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Bonnyrigg, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Musselburgh, and Queensferry.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Internet | 2 days ago |
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Edinburgh
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Internet | 3 days ago |
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Edinburgh
|
Internet | 5 days ago |
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Edinburgh
|
Internet | 6 days ago |
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Edinburgh
|
Wi-fi | 6 days ago |
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Edinburgh
|
Internet | 7 days ago |
Nearby cities with recent reports
6 recent signals
Community Discussion
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Virgin Media Issues Reports Near Bonnyrigg, Scotland
Latest outage, problems and issue reports in Bonnyrigg and nearby locations:
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movingforwards (@movingforwards) reported from Edinburgh, Scotland@virginmedia what an absolute farce - have now tried twice to simply upgrade my broadband speed but end up stuck in live chat for over an hour each time with no progress - why do I need to go through your overloaded customer service just to do this?
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Hector MacQueen (@MacqueenHector) reported from Edinburgh, Scotland@virginmedia, I have been trying to contact you for 3 weeks in order to cancel my TV contract. Email, phone, WhatsApp and your app all lead into frustrating brick walls. Kindly contact me, quickly.
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Effie Fenton (@effiefenton) reported from Edinburgh, Scotland@virginmedia it would be a great idea if you could save priority installation slots for those in greatest need, like those with disabilities who need a phone line installed for a telecare service. So they don't have to wait a month. Just a thought.
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Ged O’Hara 🏴 (@gedi29) reported from Edinburgh, Scotland@virginmedia any update on the uk wide broadband issues??
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David Fyvie (@thefyvies) reported from Edinburgh, Scotland@virginmedia It’s been horrific for the last 4-5 days although today is by far the worst.
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James Smith 🏴🇮🇹🇿🇦 (@SobukweScozia) reported from Edinburgh, Scotland@virginmedia What complex issue? Can you explain what it is? Your service status says it’s fine. I have to wait a week for an engineer. Forgive me for being cynical.
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Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland@virginmedia Well as usual you are not proactive to customers informing them of a lack of service. You instead are always reactive when someone complains and slow to compensate for loss of service. Your frequency of drop outs in service are held as secretive.
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Scott Brownridge (@ScottBrownridge) reported from Edinburgh, Scotland@virginmedia any idea why my internet keeps dropping off. No issues that I can see in the area. Been doing it for two days now.
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gio (@dazza606) reported from Bonnyrigg, Scotland@virginmedia Can only send emails when not connected to WiFi Tried rebooting router amd device. Problem seems be be affecting all devices in house with email accounts Been in chat queue for help for 35mins but still no free operator
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victoria carolina (@vcash78) reported from Edinburgh, ScotlandTrying to downgrade/cancel your @virginmedia is made harder than it ought to be! Perhaps of your customer service was better then I wouldn’t have made this request after all these years. Diabolical and shoddy! There was a time when I’d have only recommended them over competitors!
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victoria carolina (@vcash78) reported from Edinburgh, ScotlandI was left without service for a week with multiple lies, promises of calls that didn’t happen and appalling customer service … you promise compensation of a month for free, the next you state £650 for disconnection. We are in a coat of living crisis you idiots! @virginmedia
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Pete C (@PeteC1874) reported from Newbattle, Scotland@virginmedia Sorted going really fast 👍 just the 2 days outage though
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Evelyn Love-Gajardo (@gajarlove) reported from Edinburgh, Scotland@virginmedia no landline or Internet at EH16 6GD since early this morning and your website appears to be down so it can't be reported.Update please?
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victoria carolina (@vcash78) reported from Edinburgh, Scotland@virginmedia I am on the phone right now and like I’ve said. The service I am receiving is disgusting. 40 minutes call and to be told that in a #CostOfLivingCrisis you want £650+ to disconnect a service. Must’ve been robbers you merged with as this is criminal behaviour.
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Elle Wright (@ElleWri18858890) reported from Musselburgh, Scotland@TalkTalk @TalkTalkGroup have sent a DM, again and have asked for someone to call me. Executive Complaint Number account number and cell phone number provided over & over but still no phone call. Virgin Media ready to take over
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Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland@virginmedia at last, fixed at last, that’s only taken from the 20th Nov to the 28th of Dec to fix my home phone.
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The Bar Fly (@thebarfly) reported from Edinburgh, Scotland@virginmedia It claims intermittent issues. Mine has been totally dead for the past two days. I appreciate there is nothing you can do. It means when that is fixed and I still have my issue, I’ll have to start again to report then patiently wait till they can be bothered sending someone.
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Philippa Wright (@philippawrightt) reported from Edinburgh, Scotland@virginmedia Sorry? Like my formal complaint - I’m unsure if you have read my tweet? I bought a box and returned the WiFi myself. Ombudsman time?
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Effie Fenton (@effiefenton) reported from Edinburgh, Scotland@virginmedia my daughter has finally got a new home in supported accommodation but can't move in until a telephone line is connected so her carers have access to a 24/7 phone. The earliest appointment is currently a month away. Can you help us so she can start her new life?
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Jette Goldie ♿ 🏴@wolfette@mastodon.social (@JetteUk) reported from Edinburgh, Scotland@virginmedia broadband in EH11 is up and down like a yo-yo. More down than up. (like my attempts with a yo-yo)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Princess of Dhamp (@Princess_Dhamp) reported@Simon_Whale @virginmedia Rubbish company, Customer Service is just scammers, no system , bunch of scumbags in the industry. We had in one of our BTL and got it cancelled for all those reasons ,am sure many have experienced. Stay away from @virginmedia
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THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@RevQntmBigfoot) reported@sephiroth17181 @virginmedia WiFi signal on my router is pretty decent tbh. I get 40Mbps (WiFi5) connection on my iPhone 14 Plus at farthest point of back garden (router is at front of the house), which is more than enough for browsing, YT, etc if get to sit out there on the bench
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Sunlunfan (@Sunlunfan) reported@Simon_Whale @virginmedia Having a similar issue. They deadlocked my complaint and now want £362. CISAS not particularly helpful, directing me back to virgin to get evidence
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Jeremy Leeor (@JXXSL) reported@gwfvrowell @virginmedia The word "service" is a stretch.
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get ****** (@ihateyids23) reportedInternet down since last night...any updates? @virginmedia
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Si (@Si_67) reported@virginmedia Whenever I use your service checker, I get the message: "Intermittent signal in your area..." etc I go through the charade of checking the equipment (knowing it's not that) to get the stock message: "Don’t worry, we’re looking into this issue..."etc. This is all the time now.
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Dan🥷 (@_DanJbh) reported@Simon_Coates @Simon_Whale @virginmedia I think so, seeing as im an telecommunications engineer. Just stating my prices like everyone else never once mentioned your "Starlink"
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andrea hayes (@andreahayes121) reported@virginmedia @aquarius16th Hate the new interface and how it all works even to get to my recordings. Can I change back it’s awful.
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Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported@virginmedia thank you for offering help via a DM, but you have sent me quite a lot of the exact same messages now - only one was needed. I have already told you that one of your engineers is coming out tomorrow to check everything is okay and get everything working properly. At this point I will only need to contact you if the engineers visit isn’t successful.
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AJ 🏀 (@CyberSecAJ) reported@sephiroth17181 @virginmedia They just got a huge fine for **** practises