Virgin Media Outage Report in Bonnyrigg, Midlothian, Scotland
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bonnyrigg, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bonnyrigg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (15%)
-
Total Blackout (11%)
-
TV (8%)
-
E-mail (6%)
-
Phone (3%)
Live Outage Map Near Bonnyrigg, Midlothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Midlothian and Loanhead.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bonnyrigg, Scotland
Latest outage, problems and issue reports in Bonnyrigg and nearby locations:
-
ian
(@xStormxBringeRx) reported
from
Edinburgh, Scotland
In all fairness to those that have @SkyUK broadband. It is an awful service. We suffered nothing but outages so we changed to #virginmedia as soon as we could. Went from around 35Mb to 200Mb then upgraded to 350Mb before I went onto Gig1.
-
Tomahawk Kid © 🏴
(@tartanjammies) reported
from
Currie, Scotland
Hey @virginmedia. On Saturday we had a tech visit to sort pixilated screens. He said network problem in street. Network guy came out today and fiddled in the street. Said it was fixed. Now have no broadband and unwatchable TV. Eh14 area. Nothing on status check. Help
-
Michael Clark 🏳️🌈🏴
(@michaelgcuk) reported
from
Edinburgh, Scotland
Anyone else having Internet problems? @virginmedia
-
Tomahawk Kid © 🏴
(@tartanjammies) reported
from
Currie, Scotland
@virginmedia Just seems 1 heck of a coincidence. Can you see any reports of network issues in Eh14?
-
Shell Bryson
(@shellbryson) reported
from
Edinburgh, Scotland
@virginmedia @virginhelp Think I’ve resolved it… but you’re you fault 🙄 The 2.4G network renamed *itself* back to modems’ default sometime over night (according to my network logs), so older devices could no longer connect. 5G devices were unaffected. I renamed SSID back to correct value. Bizarre.
-
Peter Tuffy
(@bigtoodle) reported
from
Edinburgh, Scotland
@virginmedia ongoing problems with my service. Promised on the 18th that an engineer would call in the 22nd, a no show. Then promised an engineer on the 25th, a no show. Then promised a new TiVo box in the post, yes you guessed it, yes a no show. Ridiculous service no explanation
-
Peter Tuffy
(@bigtoodle) reported
from
Edinburgh, Scotland
@virginmedia To fix or change my TiVo box.
-
Peter Tuffy
(@bigtoodle) reported
from
Edinburgh, Scotland
@Footbalifantasy @virginmedia I have now been promised an engineers visit on Tuesday to fix my V6 box, I will be delighted if it happens. That is nearly a month since I first reported the faults.
-
Leigh💙 💚🤍💜
(@muddlinleigh) reported
from
Edinburgh, Scotland
Not wfh today after all, IT issues that for once aren't due to the general shiteness of virgin media. Unscheduled day's leave instead after 90 mins of shouting at my laptop.
-
Jordan 🥵💪🏼
(@jordanmillar_) reported
from
Edinburgh, Scotland
@virginmedia i literally hate ur wifi, it’s actually up there with the worst wifi on the face of the earth, u can send folk up to space but i can’t watch netflix or tweet this tweet cos now i have to use my data and let me tell you i only have 10mb left so u can pay for more xxx
-
Ricky Goold 🏴 🇪🇺
(@Graemereaper) reported
from
Edinburgh, Scotland
Hi, @virginmedia, your service status says there's no issues with TV services in my area, but my @SkyCricket channel picture and sound are constantly breaking up. No, I'm not going to phone 150. Help for once.
-
Peter Tuffy
(@bigtoodle) reported
from
Edinburgh, Scotland
@virginmedia Yes I called them, for some obscure reason they cancelled the visit. Never bothered to tell me of course and have now rearranged another visit on the 25th. The right arm does not know what the left is doing.
-
Shell Bryson
(@shellbryson) reported
from
Edinburgh, Scotland
@virginhelp @virginmedia Oops, my bad! And thank you.
-
Sandy Sneddon
(@SandySneddon) reported
from
Edinburgh, Scotland
Hi @virginmedia my Internet is down again, second day in a row in EH17. I've checked cables, rebooted the router and reset it all to no avail. Please get someone to phone me
-
Dave Scott
(@Tank2521) reported
from
Ratho Station, Scotland
@virginmedia how long does it normally take to transfer a number from another network? I've just been given a PAC code but don't want to call up just now if it's going to leave me unable to use my phone
-
Peter Tuffy
(@bigtoodle) reported
from
Edinburgh, Scotland
@virginmedia still having horrendous problems with this company, numerous calls since 22nd July. Twice assured that engineers would call, but no shows. I have spent hours conversing with numerous people to no avail.
-
dot mullally
(@dispositiondot) reported
from
Edinburgh, Scotland
@martinlloydpfc @virginmedia @colejobburn i too have same issue
-
Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Edinburgh, Scotland
@virginmedia Are you having connection problems in the EH13 area? Broadband keeps dropping out.
-
Peter Tuffy
(@bigtoodle) reported
from
Edinburgh, Scotland
@virginmedia Yes, this problem has been ongoing for nearly a month, absolutely disgraceful service.
-
Sandy Sneddon
(@SandySneddon) reported
from
Edinburgh, Scotland
Just one week ago @virginmedia carried out "essential works" on their network. Today the Internet connection has failed again. Eventually I was able find out there were "issues" in our area. And their app is a waste of space.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Shitiz Bansal
(@shitiz89) reported
@virginmedia 20 minutes and counting to reach to the customer support. No internet since two days #NotBetterConnected.
-
Will Couzens
(@WillCouzens) reported
@virginmedia starting to get very frustrated with your customer service. I upgraded my package a while ago now - still waiting on undelivered items and an engineer date. I’m currently paying for a service that you aren’t providing me - can’t get through to speak to anyone.
-
Mark Clancy
(@Macfhiondhbuide) reported
@virginmedia Yes had this going all day, after 11 hours, I’m being put through to a customer retention expert, good luck…
-
Aneta #FBPE
(@MissDrivel) reported
@virginmedia Hi. Got a quick question. If my wifi keeps disconnecting, would it be because of my hub not working properly? I'm trying to watch amazon and I keep losing the connection. I've restarted the hub several times. It's been happening for a few days now.
-
Andy Whitelaw
(@AndyW123321) reported
@cichaelmork @virginmedia Hello mate. Sorry wish I could help but got absolutely no where. Most helpful thing I’ve been told so far is “it’s a known issue and we’re working on it”. All I can really offer is my genuine sympathy for having to try to deal with their customer services! Good luck mate
-
Dom
(@domioGeordio) reported
@virginmedia I tried, I was hung up on after being passed through 4 departments. I will ring and raise a complaint in the morning
-
Richard Fox
(@richardfox92) reported
@virginmedia Just been on phone last half hour, retentions put me back to another department which after 10 minutes more waiting I gave up. Might try tomorrow afternoon see if anyone else can help, poor service again
-
Dame Clara Harken
(@clara_hogg) reported
@virginmedia Apparently she called and was told someone would call back and they still haven't. This is getting extremely stressful for her and given the circumstances. She just wants to close her husbands account and start as a new customer.....
-
Gary Collier
(@gazra10) reported
@Mac_NJie @virginmedia Terrible service. Joker. Put me off virgin now.
-
Jon brown
(@Jonbrow43407738) reported
@virginmedia how it is a tv issue when streaming wont work? Has been on and off for a week