Virgin Media Outage Report in Bonnyrigg, Midlothian, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bonnyrigg, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bonnyrigg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bonnyrigg, Midlothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Bonnyrigg and Loanhead.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
TV | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bonnyrigg, Scotland
Latest outage, problems and issue reports in Bonnyrigg and nearby locations:
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💚Marie💚
(@Baigrie1985) reported
from
Edinburgh, Scotland
@Freddie_23_23 @longbangers @virginmedia I have sky for everythin after the drama i had with virgin and tbh my sky seems not to bad for downloadin tbh
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Rachel
(@racheljryan) reported
from
Edinburgh, Scotland
@virginmedia Your online chat and bot is terrible. I want to reduce my package. First got chucked out during security. Then they couldn't help and put me through to relations but your bot thinks I have a mobile query. I'm trying not to phone as requested but this is unworkable.
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Sandra Beattie
(@santababy100) reported
from
Edinburgh, Scotland
Anyone else having issues with @virginmedia in Edinburgh today? My box keeps crashing 😡
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Claire Elizabeth
(@claireet21) reported
from
Edinburgh, Scotland
@virginmedia assisting my mum on phone to you over an hour with no help being received what so ever. And to top it off one of your consultants gave her another customers details whom she doesn’t know over the phone. #dataprotectionbreach #terribleservice
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KR@HFC1875
(@hibezzz) reported
from
Currie, Scotland
@virginmedia Reception issues with Sky sports picture breaking up , what’s the problem?
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Mandy forrest
(@mandukes) reported
from
Edinburgh, Scotland
@virginmedia hello I’m trying to order a WiFi booster on my account but I can’t do it online and trying to speak to someone on the phone is like mission impossible. Can you help please
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
@sharepointalex @virginmedia Feel your pain! They are up and down like a yo-yo here which is why I took the plunge and jumped to another provider, take it there is no other fibre offerings in your area?
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
I’m moving home nearby in Edinburgh and need to change broadband provider, no Virgin Media at my new place. Narrowed down to best speeds, but which has the better customer service. Any recommendations?
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Mr T
(@onemistert) reported
from
Edinburgh, Scotland
@virginmedia is there a known problem in EH6 4**?
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Stuart Bell
(@sjwb) reported
from
Edinburgh, Scotland
@virginmedia what on Earth is going on in the EH10 area, over 5 x intermittent issues now since 5pm today and your site is saying there is no fault? I think not, say it ain’t so... #BroadbandIssue
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Matteo Doni 🇬🇧
(@Todoleo) reported
from
Edinburgh, Scotland
@dsilverman Very happy with both our service providers: we have Virgin Media (350/35 on cable) and BT Fibre To The Premises (910/118). Very few outages.
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Robbie
(@robbiedinho8) reported
from
Edinburgh, Scotland
@virginmedia I’ve had no broadband for over a week now. Terrible, terrible customer service as well.
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Ryan Meston
(@rykoonmesto7) reported
from
Edinburgh, Scotland
@jm10695 @TwitchMutedFFS @virginmedia Personally it's been fine for me since the major outage few months ago so hopefully back up asap
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Craig
(@CraigN1986) reported
from
Edinburgh, Scotland
@virginmedia morning, service is down in Edinburgh EH8. Working from home, is it going to be getting sorted soon? Cheers
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Crazyscotsman
(@Crazyscotsman4) reported
from
Edinburgh, Scotland
@scottishrebel67 @virginmedia I know your pain man when I was ddosed they talked to me like an idiot 3 days of calls to get them to actually help.
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Louise
(@louisegray90) reported
from
Edinburgh, Scotland
@virginmedia Are you able to confirm if my complaint has been received? Filled in the web form as per instruction, there has been no acknowledgement?
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Acanthus Interiors
(@AcanthusHome) reported
from
Edinburgh, Scotland
@virginmedia @vmbusiness we’re literally begging you to fix our phone lines. We’ve had 3 engineers out, spent HOURS on hold, keep getting cut off when we call and still not fixed!
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kayleigh Dalgarno
(@KaylzD120101) reported
from
Edinburgh, Scotland
Highly recommend not going with virgin media, been in the new flat 2 months paying insane rates and it doesn't work. Not to mention the appalling customer service which we have received
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Isabel MacNeill
(@isabelembo) reported
from
Edinburgh, Scotland
@virginmedia - why is our internet service so intermittent? Keeps dropping out every 20 mins or so? We have rebooted several times.
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Kenny Taylor
(@bluejambo1874) reported
from
Edinburgh, Scotland
@virginmedia seriously what is the point of your land lines? Never works and if I try to cancel it my payments go up !! Redic
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gana Kesavan
(@ganak95) reported
@virginmedia Yes. Literally no service inside my house and one bar outside.
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Lewis Doyle
(@lewisjdoyle) reported
@virginmedia Hi. I tried making a complaint online, but it said my account is not live so I couldn’t.
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KM
(@KM80349010) reported
@virginmedia I wanted to cancel again but now you want to charge me 3 x £96 disconnection fees for something that isn’t being connected until 30 days after the 18th of May
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Mrs Teresa Marie Heaton
(@TeresaWarrior18) reported
@virginmedia The wi-fi went down which meant that I couldn't watch any programs on "catch up"
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Gillian Hetherington
(@GillyLilly68) reported
Virgin Media customer service is the worst I have ever experienced. After 5 phone calls 8hrs wasted they still haven't rectified the mistake. #virginmedidavoid #worstcustomerservice #8hourswastedtim
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simon gready
(@sif1mad) reported
@virginmedia Absolutely fed up with VM and the service isn't even live yet. Long call & chat times. Poor customer service, promises broken & website that rarely works properly. I keep being told my service will be installed outside the property multiple times, hasn't happend. 😡
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EEnergyy
(@EEnergyy96) reported
@virginmedia Worlds worst internet provider that’s why
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Orla Delargy
(@OrlaDelargy) reported
@virginmedia currently on hold… 1hr and 30mins++…. Just trying to cancel my account
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Madhu Jain
(@MadhuJain89) reported
@virginmedia I've raised a complaint but it is still not working - the complaint is not the crux, it is getting it fixed.
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Zara Gill
(@ZaraGill_Author) reported
@virginmedia phoned yesterday to cancel but your confirmation email you promised hasn't arrived. I need you to confirm ALL my services have been cancelled. Please do this.