Virgin Media Outage Report in Bonnyrigg, Midlothian, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bonnyrigg, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bonnyrigg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bonnyrigg, Midlothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh and Bonnyrigg.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bonnyrigg, Scotland
Latest outage, problems and issue reports in Bonnyrigg and nearby locations:
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PaigeLawson💚
(@paigelawsonhfc) reported
from
Edinburgh, Scotland
Not surprised one bit that Virgin Media wifi is down across the UK.. robbing shower of shites. Glad i got rid of them 👍🏼
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𝚅𝚒𝚌𝚝𝚘𝚛 🌟
(@_HausOfVictor) reported
from
Edinburgh, Scotland
@virginmedia Already done and nothing - this keeps happening every few days for a few hours at a time. Can’t believe I’m paying full price for a service I only get 70% of the time - especially annoying when I rely on it to work from home.
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Jamie McHale
(@jamiemchale) reported
from
Edinburgh, Scotland
So looks like yes, @virginmedia is having a big outage.
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Mark Tempini 🕹👏
(@MarkTempini) reported
from
Edinburgh, Scotland
The only reason Virgin Media works for 10 mins before shitting itself again is so they don't have to pay anyone compensation for the outage
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฿Ɇ₭₭₳₳
(@snap_cheese) reported
from
Bonnyrigg, Scotland
@virginmedia how do you I get in contact with you using the online messaging service on website I have been waiting 2 hours I know it’s tough during this time but I need to speak ASAP about my broadband.
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William Morrison
(@WmMorrison1984) reported
from
Edinburgh, Scotland
@virginmedia Can someone please help me cancel my broadband it's now less than 30 days til my contract ends but have been trying to cancel for the last 12 days. Terrible customer service.
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John Enderby 🥃
(@johnend87) reported
from
Edinburgh, Scotland
@virginmedia currently experiencing no internet since last night in Edinburgh. Very important meetings today and need to continue working. I’m sure others will need access to the internet for work and their sanity. Please update and fix so that we aren’t all stuck. EH12 postcode
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Billy McKirdy
(@Billybop) reported
from
Edinburgh, Scotland
@virginmedia internet, broadband, WiFi, smart tv, all inaccessible due to continued signal problems in east Edinburgh, this is not acceptable at all, please resolve it, so much of our home activity relies on our internet access. 4 days now. This is poor service.
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Douglas (Statman Doug)🏴
(@Enrohd_1992) reported
from
Currie, Scotland
Virgin Media you are a pile of shit!
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Gemma Cairns
(@_Gemmaaaa_) reported
from
Edinburgh, Scotland
@virginmedia broadband is down again...
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William Morrison
(@WmMorrison1984) reported
from
Edinburgh, Scotland
@virginmedia Can someone please help me cancel my broadband it's now less than 30 days til my contract ends but have been trying to cancel for the last 13 days. Terrible customer service.
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Mike Smith
(@Mike1874) reported
from
Edinburgh, Scotland
@Adullamite1 @virginmedia Virgin is £133 per month for tv, broadband and phone. We have a deal which takes it down to £103 which is quite reasonable. But see trying to talk to someone...😒
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Danny Zyw
(@DannyZyw) reported
from
Edinburgh, Scotland
@StevenSum32 @virginmedia Edinburgh! Yes I’ve had same problems for last 2 weeks... rebooting doesn’t help.. presuming it’s to do with too much traffic during lockdown but some explanation from @virginmedia would help
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Mike Smith
(@Mike1874) reported
from
Edinburgh, Scotland
@Adullamite1 @virginmedia Trouble is we can't do without broadband as we're both working from home. Virgin don't even have a customer service email address. Marion has just spent 50 minutes on the phone. Quite awful.
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John M Hunt
(@Johnmhunt) reported
from
Oxgangs, Scotland
I’ve been looking at switching to the ultimate Oomph package with @virginmedia but it’s just gone up £20 and as an existing customer (not TV though) it’s probably not nearly as good a deal Vs new customer deal. Looks like I’ll have to renew with Sky again for 18 months.
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Whitson
(@Isnaewinston) reported
from
Edinburgh, Scotland
@virginmedia broadband is down in EH12 5UY impacting multiple people . You site says all is fine. Get this sorted as I need to WFH and engineer on 24/04 isn't really acceptable
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McDad
(@McDad19) reported
from
Edinburgh, Scotland
Aaaand #virginmedia is down again...
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McDad
(@McDad19) reported
from
Edinburgh, Scotland
Aaand #virginmedia is down again!
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Fraser Stewart
(@FraserStewart5) reported
from
Edinburgh, Scotland
@virginmedia when will this outage be fixed
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SAF
(@SARFRAZRATHORE) reported
from
Edinburgh, Scotland
@virginmedia your WiFi is absolutely awful. Our renewal is in July and if you don’t sort we are cancelling.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Adcock
(@Cleric20) reported
from
Hitchin, England
@virginmedia I’ve been a customer for almost 27 yrs with you guys - was being offered an upgrade to broadband…
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Kathryn
(@Kathryn_126) reported
@virginmedia Following visit from @virginmedia to fix TiVo box due to constantly breaking up…TiVo box not able to play Netflix, Prime, Disney and keeps crashing! Another long & painful call needed to report another fault.
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Tessier-Ashpool 🇨🇭🇯🇲💻🛰️🇪🇹🇯🇵
(@FvdE) reported
@virginmedia No thank you. I've already specified my preferred solution at this stage. It'll be on the pavement by your cable terminal. DD cancelled as of.....NOW!
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Lisa Coulam
(@LisaCoulam) reported
@O2 Ok, thanks for that, I think an over zealous virgin media customer service agent is more confused, or lying 🤔🤔
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Paul Butterfield
(@PaulPhotohawk1) reported
@virginmedia Reviewing my package. I’m really upset at your treatment of a loyal customer. All I got yesterday was that you were having technical problems but promises were made and not followed through with.
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Angel(ic)a 🎶🧋
(@IAmAKinkajou) reported
@virginmedia I signed up via the BlueLightCard app. It was at the point of sale (I’m a new customer) and received a pre contract with the same information. It’s only virgin who will not honor the offer.
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Luke Houghton
(@LukeHou37284833) reported
@virginmedia 2months into our new virginmedia deal and so far had an the extremely terrible service. Intermittent Internet for over 3 weeks, was miss sold parts of a package, And constantly being told lies on the phone.
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andrew digby
(@dinamo1990) reported
@virginmedia you having issues with online accounts
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ele fkin na
(@Elenaa_D) reported
@f_mojo @virginmedia Nahh they’re the WORST😫 this hold music is sending me under too
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Beccy C
(@l666bex) reported
@virginmedia No you can't help as I want to amend my package now deal has come to end and doubled in price and apparently that's only possible by phone