Virgin Media Outage Report in Bonnyrigg, Midlothian, Scotland
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The latest reports from users having issues in Bonnyrigg come from postal codes EH19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bonnyrigg, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bonnyrigg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bonnyrigg, Midlothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Bonnyrigg, Loanhead and Dalkeith.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
TV | |
| Edinburgh |
Internet | |
| Edinburgh |
TV | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
TV |
Community Discussion
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Virgin Media Issues Reports Near Bonnyrigg, Scotland
Latest outage, problems and issue reports in Bonnyrigg and nearby locations:
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@virginmedia She doesn't have another handset.. I'm at work and she told me when I called her. Her account is showing online as over the limit when she doesn't have one. And for the second time how would she speak to you over the phone with no service and I can't as not my account
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Scot Carrick
(@Scottyboy10) reported
from
Edinburgh, Scotland
@virginmedia broadband goes down all the time in EH11 postcode and now today tv signal is cutting out. Get it sorted!
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Justin Neilson
(@NeilsonJustin) reported
from
Edinburgh, Scotland
@virginmedia very I happy with my current issue, I have been charged £80 for a contract with has been changed without my knowledge even though I spoke to an agent about 3 1/2 weeks ago and sorted my contract out and it was around £52 a month, now being told that no record of this
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Beachboy
(@Polybandit) reported
from
Edinburgh, Scotland
It's ironic that Virgin Media manage to **** so many people at once. We just want internet.
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Graham Muncie
(@therealmuncie) reported
from
Edinburgh, Scotland
11 years a customer with Sky not one single issue, have to mobe to @virginmedia due to house move and have had to control them 4 times in 3 weeks. Shit show of a company.
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Stan W Mack
(@Turgenev_red) reported
from
Edinburgh, Scotland
@virginmedia Hi, I am trying to logon to My Virgin Media, but my password is rejected. I then follow the reset password instructions -and enter the correct details for the secret question and then my account details - it gets rejected - can you please help
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Melissa McKinnon
(@McEchelon) reported
from
Edinburgh, Scotland
@virginmedia help! My mobile phone number was meant to transfer to you yesterday. Online it still says processing, and I can use the Internet and send texts and call out. But nobody can call or text me! Feeling slightly frustrated. :(
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Kenny
(@piltonjambo) reported
from
Edinburgh, Scotland
@virginmedia Sorry but thats nonsense. Point out ANY existing customer changes/deals that save your loyal customers as much as new customers. I've been a customer for a long lot of years and have yet to see any customer loyalty being rewarded in the same way as these deals for new customers.
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Ricky Goold
(@Graemereaper) reported
from
Edinburgh, Scotland
@virginmedia So, I clicked on the link and it says only that there's an issue with BBC1 on On Demand or Catch-up. I try to run a test to show something else is wrong, but it produces an error message that something went wrong. It's been like that for months at least for that test page.
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Billy McKirdy
(@Billybop) reported
from
Edinburgh, Scotland
@virginmedia I’ve been on hold for last 30 minutes trying to report my broken remote control, I understand that demand is heavy but this is unacceptable. Please contact me
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Scott Currie
(@Scott_Currie_18) reported
from
Edinburgh, Scotland
@virginmedia I have reached out. 5 times. Each time it has not been dealt with. Every time I’ve been told the problem has been rectified and it hasnt. They are telling me different things, no one has a clue. You can’t take money out of peoples bank account then put it into credit
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Kenny
(@piltonjambo) reported
from
Edinburgh, Scotland
@virginmedia To be honest I haven't been satisfied with the price of service for a long long time and it really grates that all these new offers come out to new customers only. It's a disgrace that loyalty of existing customers is not similarly rewarded by your non access approach to deals.
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Jill Robb
(@jillheartsnyc) reported
from
Edinburgh, Scotland
Trying to watch via catch up on #stvplayer via @virginmedia #tivo is nothing short of torture. Super slow responses loading / between menus, buffering and you can’t fast forward adverts.. really need to catch up with the times, customer viewing habits and expectation
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
@virginmedia You need to increase the infrastructure in the area to address the problems, you’ve not needed to and got away with out it as there has never been competition until now
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Ricky Goold
(@Graemereaper) reported
from
Edinburgh, Scotland
@virginmedia It seems that the issue already reported is to do with BBC Scotland HD, while my issue is that my signal on BBC1 HD keeps breaking up briefly every 30 seconds or so. It's mostly an audio drop out for a split second.
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Graham Muncie
(@therealmuncie) reported
from
Edinburgh, Scotland
11 years a Sky customer not one issue, reluctantly have to cancel due to no signal in new house so set up with @virginmedia big mistake numerous errors and have had to contact them 4 times in 3 weeks. Customer service is null a complete shit show of a company!
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B. David Hogg
(@bdavidhogg) reported
from
Edinburgh, Scotland
We were given a four hour window from @virginmedia to come and fix our internet and they didn’t show. Unacceptable 😡
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
Finally some competition to @virginmedia ‘a shocking internet service in my area! @bt_uk are finally doing #FttP been a long time coming... 14 years of mediocre internet service soon coming to an end!
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David Taylor
(@gm8arv) reported
from
Edinburgh, Scotland
@bsamikey @virginmedia Yes, I had three weeks of very slow connection, all because they changed the head-end and never noticed older modems were also in need of changing! Great connection, lousy customer service.
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Jill Robb
(@jillheartsnyc) reported
from
Edinburgh, Scotland
@virginmedia No I haven’t.. not sure much can be done. I can’t have a V6 box as you won’t allow me to use a different broadband service (I don’t pay for my current broadband..) so I’m stuck with aging technology of TiVo 😞
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Reg🥀
(@RegDelevingne) reported
@virginmedia your website is so unbelievably **** ALL THE TIME. DO YOU WANT TO ROB ME OR NOT?!
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Ali Kassem
(@aliko7) reported
@virginmedia No. They keep on transferring me from one person to the other to no avail. I'm extremely disappointed at this. They can't seem to send me the equipment for the service I've been offered and paid for!
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chefcraig
(@on_the_pass) reported
@virginmedia terrible terrible! Can’t wait to leave
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ADR Investors
(@adrinvestors) reported
@SupFamPuddi @virginmedia Thank you. 12:50 today and I am completely down again! Virtual engineer did call at 09:41. Tried amending wireless channels? He’s due to call again soon. Let me grab that extra info for you.
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Damien
(@dcb72) reported
hello @virginmedia internet down all day in North Cambridge. fix this please.
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Paul
(@fpwhittingham) reported
@pedalsingh @virginmedia I know a few people who have had similar problems with @virginmedia Manny, keep giving them grief!
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Martrion
(@Martrion2) reported
@IMPACTUK @FiteTV @virginmedia Why are they called "The Good Brothers" when they are always bad?
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Grapeape 🏴🇬🇧
(@maraboustork1) reported
@virginmedia Who does that take me through to? I don't want to speak to retention team, I have an official complaint lodged against them at the moment.
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B.
(@B__Rani) reported
******* @virginmedia have been a nightmare over the last two week particularly!! I've seen a million complaints about this online, what are you doing other than telling ppl to turn **** off and on????
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ADR Investors
(@adrinvestors) reported
@SupFamPuddi @virginmedia Connection back (for now), only a 20 minute outage.