Virgin Media Outage Report in Bonnyrigg, Midlothian, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bonnyrigg, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bonnyrigg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bonnyrigg, Midlothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
TV | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Bonnyrigg, Scotland
Latest outage, problems and issue reports in Bonnyrigg and nearby locations:
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Kirsty MacAulay
(@CallMeMizzMac) reported
from
Edinburgh, Scotland
@virginmedia @GBNEWS Virgin TV and services down in most of the UK.
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David Hardie
(@Albynpark) reported
from
Edinburgh, Scotland
Anyone else having trouble with @virginmedia today?
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bruce findlay 🟢 power to the people ✌
(@brucerisk) reported
from
Edinburgh, Scotland
@virginmedia Excellent.... I didn't 'fall' for the information they tried to give but felt it important to 'flag it up' as I'm sure I'm not the only one getting these 'scam' calls. Thanks for your help. 👍
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Linda.....
(@cleaner52) reported
from
Edinburgh, Scotland
@virginmedia You are a disgrace. Two phone calls this morning and passed from one customer service person to another and then both calls cut off ...been a customer over fifteen years where is your help for people
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bruce findlay 🟢 power to the people ✌
(@brucerisk) reported
from
Edinburgh, Scotland
@kaniep @virginmedia There are no issues and I am sure it is a scam. It's quite uncanny how many 'scam/ fraudulent ' calls I get to both my landline and mobile phones ...strange days indeed !
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Ewan Walker
(@e_red_squirrel) reported
from
Edinburgh, Scotland
@virginmedia TiVo box down... No broadband or TV for the last hour in EH4. Called and your tests say there is nothing wrong but try resetting the box. 🤔 Done 3 times while waiting 50mins on your customer 'No' service answering my call! 😡
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Ian McPherson
(@IanatGyle) reported
from
Edinburgh, Scotland
@virginmedia where are my SMS updates on TV issue?
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Shirley Monteith
(@lethalshirl) reported
from
Edinburgh, Scotland
@virginmedia Yes and there are no issues in the area so it’s something in my house - my neighbour below is also having broadband issues. I need to book an engineer to come & check connection/equipment etc but can’t get logged in to do this either on computer or phone
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lynette higgins
(@lynettehiggins3) reported
from
Edinburgh, Scotland
@virginmedia Yes it is telling me there are no issues in my area and that I should have registered re issue - I did yesterday and today, do your departments or records not get joined up, completely shocking service
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Ronan Gallagher
(@drrcgallagher) reported
from
Edinburgh, Scotland
@virginmedia Fibre broadband down in Edinburgh (EH10). Can you confirm if there are issues in the area?
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movingforwards
(@movingforwards) reported
from
Edinburgh, Scotland
@virginmedia what an absolute farce - have now tried twice to simply upgrade my broadband speed but end up stuck in live chat for over an hour each time with no progress - why do I need to go through your overloaded customer service just to do this?
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Bryan Millan
(@BryMillan) reported
from
Edinburgh, Scotland
@virginmedia how much longer is the TV service going to be down? Currently at 6 hours
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Fergus Wright
(@fergus_wright) reported
from
Edinburgh, Scotland
@Will_Jeffs @virginmedia Tbf ive had problems with my wifi for the last few days, what i done was unplug everything then wait a couple of mins then plug it all back in again then it was fine.
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Jason Baxter
(@PanoramicBaxter) reported
from
Edinburgh, Scotland
@virginmedia and I don’t really care how you do it but you fix the broadband today… this is NOT on. I’m going to request compensation
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Jill Robb
(@jill_r_robb) reported
from
Edinburgh, Scotland
C133 errors @virginmedia #virginmedia that’s been almost all day
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NDM MacLeod 🏴
(@NeilBriogaisean) reported
from
Edinburgh, Scotland
@virginmedia tv just down again. Broadband also down at the same time. Network availability code C133 showing. Can I rely on you to provide a consistent and reliable signal?
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Bubbles&Bling
(@AudreyBubbles) reported
from
Edinburgh, Scotland
@virginmedia can you please advise when you will have broadband available in Eh6, yesterday it went off at 10am for ‘improvements’… it should have been back at 6pm, yet it is still down as you now say ‘the issue is more complex’. This is day 2 where I unable to work from home
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Shirley Monteith
(@lethalshirl) reported
from
Edinburgh, Scotland
@virginmedia I am going round in circles trying to speak to someone or email you with problems I’m having with broadband & TV! Your system keeps knocking me back - I just want help! #frustratededinburgh
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Shirley Monteith
(@lethalshirl) reported
from
Edinburgh, Scotland
@virginmedia Broadband is intermittent & says connection is unstable. I’ve done all checks. Also my remote for V6 box is not working & can’t pair the new remote with the TiVo box - light doesn’t go off & remote doesn’t beep. I’d like someone to come & look at both.
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Kirsty MacAulay
(@CallMeMizzMac) reported
from
Edinburgh, Scotland
@Robwhitt07 @virginmedia I literally just moved back to Sky because virgin always went down, particularly during working hours and they never compensated me despite my requesting it. Sky has all the great shows unavailable everywhere else unless you're willing to pay. I say get rid!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jade-Amanda Laporte
(@ladyjadeamanda) reported
@virginmedia We’ve had no wifi internet connection all day today. We’ve tried everything. This has meant no TV, no Netflix and no video calls without using external data sources. This is truly awful service to have such an outage on Christmas Day.
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soph
(@s6phy) reported
from
Motherwell, Scotland
virgin media being down on Christmas Day is v virgin media of them. Scumbags.
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🆎~LFC🔴
(@_ftaleem) reported
@virginmedia why is ur Internet down for the whole day? Using my data in my room for the whole day🥴
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Weather Junkie 🌏🌒☀️🌩🌪🌊
(@WeatherJunkie85) reported
@TheBonnieKiwi @dalebhoyy @virginmedia Absolutely no urgency to fix this it would seem. So much for customer loyalty. Massive issue here and at least an apology should be given. Will definitely be tweeting them tomorrow.
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Ed61
(@Ed6114) reported
@virginmedia hello, Anyone there? guess not. **** service and **** customer service
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Ed61
(@Ed6114) reported
@virginmedia well it ain’t Christmas day anymore so where’s my service???????????????
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Ed61
(@Ed6114) reported
@virginmedia seriously team I’m pissed of with you. Your BB is **** and your costumer service, well that has to be laughed at. You are ******* useless and have no right to hold the rights to sell BB. incompetent *****.
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Michelle Colbourne
(@mcolbourne) reported
@kennyjblythe @virginmedia Parts of Bellshill are completely down too🤬
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FoysGone
(@foyss07) reported
@virginmedia any idea why ur wifi has been terrible recently lads
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Weather Junkie 🌏🌒☀️🌩🌪🌊
(@WeatherJunkie85) reported
@dalebhoyy @virginmedia Uddingston here and what a joke. Few folk said no fix until tomorrow night. Disgrace