Virgin Media Outage Report in Bonnyrigg, Midlothian, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bonnyrigg, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bonnyrigg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Bonnyrigg, Midlothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
TV | |
| Edinburgh |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bonnyrigg, Scotland
Latest outage, problems and issue reports in Bonnyrigg and nearby locations:
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@virginmedia Channel 4 is down, BBC1 working though. My service has been shocking this week!!
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@virginmedia just lost BBC2 briefly in addition to Channel 4 and STV. Appalling service.
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David Taylor
(@gm8arv) reported
from
Edinburgh, Scotland
@virginmedia I’d just like someone to check at the head-end, my service configuration, compatibility with my modem, and then we can start testing if necessary. For now I can monitor and reboot the modem.
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cheepcheepcheep
(@cheepcheepcheep) reported
from
Edinburgh, Scotland
@virginmedia internet issues in Lauriston Place EH39EY for myself and neighbours lately. Apparently no known faults but we’ve all just conferred and are having issues. Help!
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Ross Alifierakis
(@Rosco_29) reported
from
Bonnyrigg, Scotland
@virginmedia it might be worthwhile going through English training with some of your call centre staff as I’ve just wasted 35 minutes talking to a complete retard whilst trying to upgrade my account 👍🏼
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bruce findlay
(@brucerisk) reported
from
Edinburgh, Scotland
and the ongoing never ending breakdowns @virginmedia continue in #Edinburgh's West End today. At least 7 or 8 times every year since Virgin launched... poor show.
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Bean
(@030594dill) reported
from
Edinburgh, Scotland
8 yrs with @virginmedia -numerous internet problems & no actual working phone for over 6 of those yrs, we finally decide to leave. After 30 mins on hold we’re told it will take a further 1hr on hold to get to the cancellation dept who will then require 30 days notice 😡 #rubbish
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John M Hunt
(@Johnmhunt) reported
from
Edinburgh, Scotland
Just registered for 1GB internet (up and down) with phone for less than I’m paying @virginmedia for 200 MB. Not available yet but coming soon. Meanwhile @virginmedia still hassling me about equipment I sent back at the weekend. They took over a week to send me packaging.
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@MrG48 @virginmedia Yep, same here too. They are the worst!
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Saleem
(@saleem_mcdonald) reported
from
Edinburgh, Scotland
@virginmedia shocking customer service. Cut off parents box for no reason, taken a week to get anywhere. Passed about from person to person going through the same thing, 1 call lasted over an hour!
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Fi
(@Hibeeslass) reported
from
Edinburgh, Scotland
@virginmedia demented to death trying to speak to customer services regarding my landline issue that has been down for 2 weeks what a nightmare! 😡
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Alan Cadden
(@Aljo79) reported
from
Edinburgh, Scotland
@virginmedia Thanks JGS. The appt date is only part of the issue as the call centre customer service is abismal with no explanation or offer of compensation for lost service. We pay a small fortune each month & have reported numerous issues with Internet connectivity & its only getting worse.
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Jenny Tyler
(@tyler_jenny) reported
from
Edinburgh, Scotland
@virginmedia No...nothing listed that relates to the problem I'm having.
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Ian Campbell Foster
(@RadicalSheep) reported
from
Edinburgh, Scotland
@virginmedia Yes, there's been a fault for 24 hours that your engineers are 'still working hard to correct'. Over 24 hours! Hopeless. Leaving @SkyUK was the worst decision ever.
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Sarah Young
(@Sarz_92) reported
from
Edinburgh, Scotland
@virginmedia been on hold for over half an hour to speak to someone about whether or not I’m going to cancel my package 🤔 this bodes well for you.
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Ross Alifierakis
(@Rosco_29) reported
from
Bonnyrigg, Scotland
@virginmedia it might be worthwhile to go through English training with some of your call centre staff as I’ve just wasted 35 minutes talking to a complete retard whilst trying to upgrade my account 👍🏼
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Bubbles&Bling
(@AudreyBubbles) reported
from
Edinburgh, Scotland
@virginmedia Seems to be issue with the television service yet cannot phone as constant engages tone ... is there a known outage in any areas a in Edinburgh
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bruce findlay
(@brucerisk) reported
from
Edinburgh, Scotland
@virginmedia been on the phone(150)for almost 30 minutes with a TV problem ( picture freezing intermittently). Went through usual ritual and the call centre have arranged a call back for tomorrow to see if problem still exists. It does. Sadly this is almost a monthly occurrence
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JESSICARAPTOR
(@JFairnie) reported
from
Edinburgh, Scotland
@virginmedia no callback after raising my complaint, to then be told I can’t change from the £27pm to the £29pm package I originally thought I’d purchased as I am now not a new customer and quoted me £59pm🙂plus installation fee 👍🏼..
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David Taylor
(@gm8arv) reported
from
Edinburgh, Scotland
@virginmedia Nothing in service status. This on a 1 Gbps connection hard wired. Last time something like this happened my then modem was declared obsolete, as the head-end had been upgraded without any considerations for existing customers’ modems.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Zasaic
(@Zasaic1) reported
@virginmedia It's regarding broadband. I don't have a connection to my residence yet a bill is being generated and you all are forcing me to pay. The last correspondence from virgin is that they will send a debt recovery agent... which will affect my credit I have not had any service from you
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Dominic Hanley
(@Dominiho7) reported
Out done yourselves here @virginmedia scheduling an update for my internet box at 10:30am, meaning my entire internet now not working and we’re all working from home... marvellous. Last month or so the internet connection be awful.
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Steve Simpson
(@stevegsimpson) reported
@superdog1984 @virginmedia Ours has been crap for ages, ended up having to buy one of those signal boosters, still not great.
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Nicola
(@nigomurr93) reported
@sohear @virginmedia Same man. Awful
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Cameron Ward
(@Ireallyamcam) reported
@virginmedia You’ve replied to 2/4, which makes me think you’ve not even read all of the points about our issue... That is poor. & you are suggesting I call the same number that cut me off multiple times and sent me around in circles for over 3 hours yesterday. You have not been helpful.
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Ciki Mac
(@ciki_mac) reported
@virginmedia is quite literally THEEEE worst #broadband service I have ever used 😩 Wish I could get @EE in my area. They were amazing. Never had any issues when I was with them for two years 💔
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Colin
(@CGENGUK) reported
@Nicklesby @virginmedia I'd say I am but I don't like complaining when it's tax payers money. But I'm starting to. (I put 67 coz I forgot we got paid so much more than that 😜) Correct their is little support, plus a danger they start meddling if you seek it. Not tried income support as yet.
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Phil O'Neill
(@DJPhillyO) reported
@virginmedia So 4G data down again in the IG10 area. constantly getting drop outs. Call 150 about mobile data and slow broadband speeds only to finally get put through to someone on a horrendous bad line and sounds like his a million miles from the microphone #issuenotresolved
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Leila Whitworth
(@LeilaWhitworth) reported
@virginmedia Why don’t you discontinue it? That’s down to you.
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Knock knock...
(@astrofizzikz) reported
@virginmedia No Ethernet connections. I always have been using wireless connections and it’s never been a problem