Virgin Media Outage Report in Oxgangs, Edinburgh, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxgangs, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxgangs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Oxgangs, Edinburgh, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline and Livingston.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Wi-fi | |
| Dunfermline |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxgangs, Scotland
Latest outage, problems and issue reports in Oxgangs and nearby locations:
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Alan Robertson
(@alanjrobertson) reported
from
Edinburgh, Scotland
@virginmedia @CitizenSnagging My parents Virgin Media Internet service is down just now - could it be related as they're in the area?
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Danny
(@Typhoneus) reported
from
Edinburgh, Scotland
@virginmedia broadband problems in EH12?
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Susan
(@sus176) reported
from
Edinburgh, Scotland
@JillianArchibal @HibernianFC I’m was getting same Jill, think there is an issue with Virgin Media
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Robbie
(@robbiedinho8) reported
from
Edinburgh, Scotland
@virginmedia I’ve had no broadband for over a week now. Terrible, terrible customer service as well.
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Aimee C
(@aimeecrausaz1) reported
from
Edinburgh, Scotland
@virginmedia your service outage could not come at a worse time in the EH6 post code! First @HibernianFC game to watch in months and we have no Internet access!?
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Last Minute
(@Kevaldo210516) reported
from
Edinburgh, Scotland
@HomeOfHibs Virgin media broadband is a real problem. Can’t get on at all but can with 4G
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Stevie White
(@steviewhite1) reported
from
Edinburgh, Scotland
@virginmedia what is with the slow and intermittent WiFi? Are you experiencing outages?
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Steve Passmoor
(@Junkenstein72) reported
from
Edinburgh, Scotland
@TaylorandBesty @virginmedia ... or getting your own money back from them, they're the pits. **** them and **** Branson, I hope to never use any of his products ever again
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🏴King of Rock🏴⭐⭐🇦🇹
(@HighlandLoon) reported
from
Edinburgh, Scotland
@virginmedia Netflix not working on my Tivo Box.... What's going on with your services😡😡
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Becky Mill
(@beckymerchant) reported
from
Edinburgh, Scotland
@virginmedia We are trying to cancel our broadband and tv account and your website and phone service are making it Impossible to do this!! It is extremely unclear how to do this!
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Kirsten Lamb
(@lambie_lamb) reported
from
Mid Calder, Scotland
@virginmedia I need to speak to someone about my broadband dropping every day from around 12:00-14:00. Do you have a tech help desk?
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David Taylor 🏴 🇪🇺
(@gm8arv) reported
from
Edinburgh, Scotland
@virginmedia Your CAPTCHA has stopped working. You click the correct images but get redirected to the login page.
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KEVIN DORRIAN
(@Kevin_Dorrian) reported
from
Edinburgh, Scotland
@virginmedia - complete loss of broadband on brand new new Hub 4 /Gig Ine router. TV reception pixelating due to loss of signal! No one answering calls! Truly appalling service. Please DM !
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David Taylor 🏴 🇪🇺
(@gm8arv) reported
from
Edinburgh, Scotland
@G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.
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Kenny Taylor
(@bluejambo1874) reported
from
Edinburgh, Scotland
@virginmedia been trying to get a fault fixed for weeks now on my TV service but cannot speak to anyone This is redic :(
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Mark
(@torturedmind69) reported
from
Currie, Scotland
@virginmedia keep getting a ping pong noise when in a call mob 2 mob,very anoying,tried tesco mobile o2 but on wifi so help.
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Ian McPherson
(@IanatGyle) reported
from
Edinburgh, Scotland
Come on @virginmedia play fair. My services are down and I can only get support if I call but you hide your phone numbers. I need to know when the fault will be fixed as it impacts my ability to work
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Ian McPherson
(@IanatGyle) reported
from
Edinburgh, Scotland
@virginmedia So today I have a new problem affecting my service. As it is a new problem I don’t get a refund as the service has not been down for over 24 hours. Your company relies on goodwill with its customers so play fair!
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Aimee C
(@aimeecrausaz1) reported
from
Edinburgh, Scotland
@virginmedia Fixed after no service all evening
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Alison
(@alied321) reported
from
Livingston, Scotland
@virginmedia emails wouldn’t send on my parents iPad now it won’t receive email. How can we get help to resolve?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sadaruwan Samaraweer
(@sadaruwan12) reported
@virginmedia I checked but that say's there's no issue. But people at this S38HD postal code are unable to use the internet since around 8PM. They have 2 routers both are down.
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Michael Clothier
(@MitchLR) reported
@acailler @virginmedia Mate I’m with them here and have been for about 5 years, best decision I’ve made consistent high speeds, reliable, and dead east to deal with there customer service.
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Sadaruwan Samaraweer
(@sadaruwan12) reported
@virginmedia Sorry, the routers are not mine it's owned by the building. There are 4 routers and all 4 are down. Have asked the building manager to get in touch with you but seems to be there's a bigger problem from the ISP end than the routers going bad.
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Marco Galasso
(@Magiciandomino) reported
@virginmedia Hi again so I had a total loss of service for a total of 10 days due to the super hub 5 I received was faulty called up and have only been offered £19.80 far from the £8.40 per day stated on your website. How do I take this further ? Overseas call centre were unhelpful.
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Najeeb Hasan
(@najeeb_nh) reported
@virginmedia Not gonna lie Virgin media Coustmer service us very bad.
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Journobird
(@JournoBird) reported
@acailler @virginmedia Lucky you. We had no internet from @virginmedia for four days this week then they cancelled our engineer appointment for today. Speeds may be great (when it works) but their customer service is shocking.
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Everyones Buck!
(@BrisonSharon) reported
@virginmedia seriously this is f’in ridiculous a whatsapp message system for a complaint that gets sent back to Andy the bot wtf!!!!What is number to ring to speak to someone who actually has a handle on what’s going on so far everyone else has air whistling between their ears!
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MC Fixer
(@MCFixer) reported
@virginmedia “No problem in my area” it's a joke it drops put for 10mins comes back drops out comes back the service has been poor for the last 3 months!
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Najeeb Hasan
(@najeeb_nh) reported
@virginmedia I am tired to call them again and again, they threatened me if I cancel my contract they will charge me more money to cancel early. One month past no one came for installation I think I deserve early cancellation contract
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Martin Kennedy
(@martinpkennedy) reported
@virginmedia There’s no issues in the area. I’ve rebooted my hub still the same. Seems to stop broadcasting Wi-Fi every 2 minutes as well.