Virgin Media

Virgin Media Outage Report in Oxgangs, Edinburgh, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxgangs, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxgangs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oxgangs, Edinburgh, Scotland 01/15/2025 10:25

January 15: Problems at Virgin Media

Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Oxgangs, Edinburgh, Scotland

The most recent Virgin Media outage reports came from the following cities: Livingston, Edinburgh and Dunfermline.

Loading map, please wait...
City Problem Type Report Time
United KingdomLivingston Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxgangs, Scotland

Latest outage, problems and issue reports in Oxgangs and nearby locations:

  • aimeecrausaz1 Aimee C (@aimeecrausaz1) reported from Edinburgh, Scotland

    @virginmedia Fixed after no service all evening

  • sus176 Susan (@sus176) reported from Edinburgh, Scotland

    @JillianArchibal @HibernianFC I’m was getting same Jill, think there is an issue with Virgin Media

  • torturedmind69 Mark (@torturedmind69) reported from Currie, Scotland

    @virginmedia keep getting a ping pong noise when in a call mob 2 mob,very anoying,tried tesco mobile o2 but on wifi so help.

  • alied321 Alison (@alied321) reported from Livingston, Scotland

    @virginmedia emails wouldn’t send on my parents iPad now it won’t receive email. How can we get help to resolve?

  • claireet21 Claire Elizabeth (@claireet21) reported from Edinburgh, Scotland

    @virginmedia assisting my mum on phone to you over an hour with no help being received what so ever. And to top it off one of your consultants gave her another customers details whom she doesn’t know over the phone. #dataprotectionbreach #terribleservice

  • gm8arv David Taylor 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@gm8arv) reported from Edinburgh, Scotland

    @G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.

  • beckymerchant Becky Mill (@beckymerchant) reported from Edinburgh, Scotland

    @virginmedia We are trying to cancel our broadband and tv account and your website and phone service are making it Impossible to do this!! It is extremely unclear how to do this!

  • alanjrobertson Alan Robertson (@alanjrobertson) reported from Edinburgh, Scotland

    @virginmedia @CitizenSnagging My parents Virgin Media Internet service is down just now - could it be related as they're in the area?

  • steviewhite1 Stevie White (@steviewhite1) reported from Edinburgh, Scotland

    @virginmedia what is with the slow and intermittent WiFi? Are you experiencing outages?

  • isabelembo Isabel MacNeill (@isabelembo) reported from Edinburgh, Scotland

    @virginmedia - why is our internet service so intermittent? Keeps dropping out every 20 mins or so? We have rebooted several times.

  • gm8arv David Taylor 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@gm8arv) reported from Edinburgh, Scotland

    @virginmedia Your CAPTCHA has stopped working. You click the correct images but get redirected to the login page.

  • Kevaldo210516 Last Minute (@Kevaldo210516) reported from Edinburgh, Scotland

    @HomeOfHibs Virgin media broadband is a real problem. Can’t get on at all but can with 4G

  • HighlandLoon 🏴󠁧󠁢󠁳󠁣󠁴󠁿King of Rock🏴󠁧󠁢󠁳󠁣󠁴󠁿⭐⭐🇦🇹 (@HighlandLoon) reported from Edinburgh, Scotland

    @virginmedia Netflix not working on my Tivo Box.... What's going on with your services😡😡

  • bluejambo1874 Kenny Taylor (@bluejambo1874) reported from Edinburgh, Scotland

    @virginmedia been trying to get a fault fixed for weeks now on my TV service but cannot speak to anyone This is redic :(

  • robbiedinho8 Robbie (@robbiedinho8) reported from Edinburgh, Scotland

    @virginmedia I’ve had no broadband for over a week now. Terrible, terrible customer service as well.

  • aimeecrausaz1 Aimee C (@aimeecrausaz1) reported from Edinburgh, Scotland

    @virginmedia your service outage could not come at a worse time in the EH6 post code! First @HibernianFC game to watch in months and we have no Internet access!?

  • lambie_lamb Kirsten Lamb (@lambie_lamb) reported from Mid Calder, Scotland

    @virginmedia I need to speak to someone about my broadband dropping every day from around 12:00-14:00. Do you have a tech help desk?

  • IanatGyle Ian McPherson (@IanatGyle) reported from Edinburgh, Scotland

    @virginmedia So today I have a new problem affecting my service. As it is a new problem I don’t get a refund as the service has not been down for over 24 hours. Your company relies on goodwill with its customers so play fair!

  • Kevin_Dorrian KEVIN DORRIAN (@Kevin_Dorrian) reported from Edinburgh, Scotland

    @virginmedia - complete loss of broadband on brand new new Hub 4 /Gig Ine router. TV reception pixelating due to loss of signal! No one answering calls! Truly appalling service. Please DM !

  • santababy100 Sandra Beattie (@santababy100) reported from Edinburgh, Scotland

    Anyone else having issues with @virginmedia in Edinburgh today? My box keeps crashing 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AgagahQueen Gifty Agagah (@AgagahQueen) reported

    @virginmedia can you please confirm we'll all get compensated at least for Tuesday's Outage?

  • Grievsy15 Kevin Grieve (@Grievsy15) reported

    @virginmedia @HISTORYUK ....your **** equipment will be in the bin. **** excuse for a company with **** bot style customer service.

  • ebushell8 Izzie d (@ebushell8) reported

    @virginmedia I spent 3 hours dealing with customer services yesterday, absolutely useless.

  • MadameTrashheap MadameWTAFHeap 🇺🇦🕷 (@MadameTrashheap) reported

    @virginmedia According to messages and team it's "an area issue". Tried to book another tech but was cancelled as "major outage in area" i March. About to move providers as all I get are excuses and apologies

  • davidedmunds David Edmunds (@davidedmunds) reported

    @virginmedia I had a new 360 box to try and fix the audio sync issues that I have had for 18months, guess what....no still the same problem, I have just trued to talk to someone on your chat feature but it is as ever always busy. Can I book an engineer through you on here? Fed up

  • Grievsy15 Kevin Grieve (@Grievsy15) reported

    @virginmedia @HISTORYUK And don't bother replying asking if I've sent the service checker 🤬

  • MadameTrashheap MadameWTAFHeap 🇺🇦🕷 (@MadameTrashheap) reported

    @virginmedia I went through the process of a technician assessing connection back in January this year, worked for a few days then have been issues ever since.

  • gingersoutham92 Christopher Southam (@gingersoutham92) reported

    @virginmedia Hii I’ve being having issues for a few days now where my internet is either completely off or keeps turning on & off.

  • sharon42409998 sharon (@sharon42409998) reported

    @virginmedia All ready reported the problem. Can you please tell me when the broadband will be working???

  • TeddiesAndCakes TeddiesAndCakes (@TeddiesAndCakes) reported

    @daniel_guta @virginmedia @NatGeoUK Literally. We left talk talk because of issues like this and now virgin are doing this bs.