Virgin Media

Virgin Media Outage Report in Oxgangs, Edinburgh, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxgangs, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxgangs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oxgangs, Edinburgh, Scotland 10/08/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Oxgangs, Edinburgh, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Livingston, Bonnyrigg and Loanhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh TV
United KingdomEdinburgh Internet
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxgangs, Scotland

Latest outage, problems and issue reports in Oxgangs and nearby locations:

  • jamiemchale Jamie McHale (@jamiemchale) reported from Edinburgh, Scotland

    So looks like yes, @virginmedia is having a big outage.

  • paigelawsonhfc PaigeLawson💚 (@paigelawsonhfc) reported from Edinburgh, Scotland

    Not surprised one bit that Virgin Media wifi is down across the UK.. robbing shower of shites. Glad i got rid of them 👍🏼

  • MarkTempini Mark Tempini 🕹👏 (@MarkTempini) reported from Edinburgh, Scotland

    The only reason Virgin Media works for 10 mins before shitting itself again is so they don't have to pay anyone compensation for the outage

  • DannyZyw Danny Zyw (@DannyZyw) reported from Edinburgh, Scotland

    @StevenSum32 @virginmedia Edinburgh! Yes I’ve had same problems for last 2 weeks... rebooting doesn’t help.. presuming it’s to do with too much traffic during lockdown but some explanation from @virginmedia would help

  • mastermc0 Grant (@mastermc0) reported from Livingston, Scotland

    @virginmedia Now apparently there’s a non descriptive network problem and my visit for tomorrow is on hold yet your status page says everything is fine...

  • snap_cheese ฿Ɇ₭₭₳₳ (@snap_cheese) reported from Bonnyrigg, Scotland

    @virginmedia how do you I get in contact with you using the online messaging service on website I have been waiting 2 hours I know it’s tough during this time but I need to speak ASAP about my broadband.

  • Billybop Billy McKirdy (@Billybop) reported from Edinburgh, Scotland

    @virginmedia internet, broadband, WiFi, smart tv, all inaccessible due to continued signal problems in east Edinburgh, this is not acceptable at all, please resolve it, so much of our home activity relies on our internet access. 4 days now. This is poor service.

  • Mike1874 Mike Smith (@Mike1874) reported from Edinburgh, Scotland

    @Adullamite1 @virginmedia Virgin is £133 per month for tv, broadband and phone. We have a deal which takes it down to £103 which is quite reasonable. But see trying to talk to someone...😒

  • Enrohd_1992 Douglas (Statman Doug)🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Enrohd_1992) reported from Currie, Scotland

    Virgin Media you are a pile of shit!

  • McDad19 McDad (@McDad19) reported from Edinburgh, Scotland

    Aaand #virginmedia is down again!

  • D3borah1404 Debbie (@D3borah1404) reported from Livingston, Scotland

    @virginmedia Theres no wifi or TV..tried your online service as the error code advised this yet doest help much ! I know how to switch the system on/off to reset ! customer service is a joke to get thru on !! And when you do they hang up 🤬 3rd time this has occured in the last 2 months!

  • McDad19 McDad (@McDad19) reported from Edinburgh, Scotland

    Aaaand #virginmedia is down again...

  • _Gemmaaaa_ Gemma Cairns (@_Gemmaaaa_) reported from Edinburgh, Scotland

    @virginmedia broadband is down again...

  • AlexLamond1 Alex (@AlexLamond1) reported from Edinburgh, Scotland

    @martyajackson @virginmedia This seems to have been a UK wide issue, lots of talk of Vodafone, Sky, BT, EE and TalkTalk all having issues. All back up now though. Virgin shouldn’t have been affected but who knows at what box the issue lay

  • Mike1874 Mike Smith (@Mike1874) reported from Edinburgh, Scotland

    @Adullamite1 @virginmedia Trouble is we can't do without broadband as we're both working from home. Virgin don't even have a customer service email address. Marion has just spent 50 minutes on the phone. Quite awful.

  • brucerisk bruce findlay #TestTraceIsolate ✌ (@brucerisk) reported from Edinburgh, Scotland

    @virginmedia connection problems in Edinburgh's West End EH12

  • FraserStewart5 Fraser Stewart (@FraserStewart5) reported from Edinburgh, Scotland

    @virginmedia when will this outage be fixed

  • scottishchicp Paula ❤️🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@scottishchicp) reported from Broxburn, Scotland

    @scuj1 @virginmedia Oh never thought of that!

  • SARFRAZRATHORE SAF (@SARFRAZRATHORE) reported from Edinburgh, Scotland

    @virginmedia your WiFi is absolutely awful. Our renewal is in July and if you don’t sort we are cancelling.

  • _HausOfVictor 𝚅𝚒𝚌𝚝𝚘𝚛 🌟 (@_HausOfVictor) reported from Edinburgh, Scotland

    @virginmedia Already done and nothing - this keeps happening every few days for a few hours at a time. Can’t believe I’m paying full price for a service I only get 70% of the time - especially annoying when I rely on it to work from home.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • janetmwhittle1 Janet Whittle (@janetmwhittle1) reported

    @virginmedia My Dad was told that it was the password or nothing, your customer services need better training. He received a letter from debt collector because of Virgin’s ineptitude, causing him distress. The £21, for a service not used in 2 years has been paid to save him further anxiety.

  • InsomniaticDND InsomniaticDND (@InsomniaticDND) reported

    @virginmedia Yes, can you explain to @skytv how to sort out their episode enumeration for @truTVjokers please? They have episodes from the same series in several different places, impossible to find! I never had that problem with you. Sadly I can't come back cos you don't serve my area.

  • amsdhingra amsdhingra (@amsdhingra) reported

    @virginmedia the broadband service which never ever works! What’s the point of paying for your service if it never works? I can’t work from home or study because the wifi never works??. Absolutely ridiculous.

  • ibrocksom Ingo (@ibrocksom) reported

    @virginmedia Itv gone down ?

  • Supersharp86 Sharpy (@Supersharp86) reported

    got to love @virginmedia 5 weeks of intermittent connection were in the case was a faulty modem but yet i have to pay the full months bill for hardly any service net down every 5 mins made impossible to work from home so i lost money not good service at all switch may be in order

  • tomsiclair_tom Tom Sinclair (@tomsiclair_tom) reported

    @virginmedia Yes both down can you please check and update?

  • Sami_rad02 Sami CR🍒 (@Sami_rad02) reported

    When @virginmedia screw you in arse! Disgusting customer service, cannot even be bothered to help fix a problem you caused. #virginmedia

  • PaddyPo32312273 Paddy Power (@PaddyPo32312273) reported

    @switchphotobill @virginmedia @EGX Won't matter if their prize is your ****** service they'd be better off banging their head off a wall instead! 👍

  • Sarah29tmo Sarah Thompson (@Sarah29tmo) reported

    @virginmedia I would like this link to he left open if possible please so that when it goes down again I have a quick way to contact you and you can look into the issues.

  • JackStevens17 Jack Stevens (@JackStevens17) reported

    @virginmedia Not even really the compensation, I’d much rather a broadband and tv provider that doesn’t just die at 10am on a Sunday morning and then have to book a engineer appointment for Thursday- I fail to understand how it takes 4 days to fix a issue