Virgin Media outages and service status in Oxgangs, Scotland
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Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Oxgangs, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Sep 6, 7:57 AM GMT+1.
- Internet (47%)
- Wi-fi (27%)
- E-mail (13%)
- Total Blackout (7%)
- Phone (7%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oxgangs, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxgangs, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Oxgangs, Scotland
The most recent Virgin Media outage reports came from the following cities: Livingston, Edinburgh, and Dunfermline.
| City | Problem Type | Report Time |
|---|---|---|
 Livingston
|
Internet | 1 hour ago |
|
Livingston
|
22 hours ago | |
|
Edinburgh
|
Wi-fi | 8 days ago |
|
Edinburgh
|
Wi-fi | 9 days ago |
|
Edinburgh
|
9 days ago | |
|
Edinburgh
|
Wi-fi | 10 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Oxgangs, Scotland
Latest outage, problems and issue reports in Oxgangs and nearby locations:
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Lord Galoot (@pumphysaysNO) reported from Broxburn, Scotland@virginmedia i havent had tv for 5 days now, technician was meant to call yesterday or 8am this morning, no call, any chance of getting a service i pay for
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Ronan Gallagher (@drrcgallagher) reported from Edinburgh, Scotland@virginmedia Fibre broadband down in Edinburgh (EH10). Can you confirm if there are issues in the area?
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Stephen Clarke 1980 (@stephenclarke80) reported from Musselburgh, Scotland@virginmedia Hi, one of your little pavement brown boxes of cables is broken & missing its cover outside Dominos Pizza, North High Street, Musselburgh, Scotland. I've made it waterproof using a plastic bag and cable ties, but it will need to be repaired with a new cover. - SC
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Mike McNulty 🏴🇪🇺🇺🇦✊ (@bankaudits1) reported from Edinburgh, Scotland@virginmedia I tried to get help but didn’t get through to anyone just a text sent to my mobile telling me how to fix it but no joy. Checked the forums and turns out I’m not alone and the upgrade is rubbish so just stuck it in the cupboard.. hopeless!
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gio (@dazza606) reported from Bonnyrigg, Scotland@virginmedia Can only send emails when not connected to WiFi Tried rebooting router amd device. Problem seems be be affecting all devices in house with email accounts Been in chat queue for help for 35mins but still no free operator
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Acky (@lexo6647) reported from Edinburgh, Scotland@virginmedia as it was tiresome and he can’t get through to anyone. The same problem I had today. He has his phone, broadband and tv with you. His mobile as well I reckon. Having spent a good bit time today going through all the stuff on the phone to eventually be hung up on is infuriating
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Tullia (@thelifeoftul) reported from Edinburgh, Scotland@ScottM083 @virginmedia If that’s the case then Virgin need to communicate this to their customers as the lack of communication is doing more damage than the lack of wifi at this point! 🙈
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Acky (@lexo6647) reported from Edinburgh, Scotland@virginmedia We have tried to problem solve ourselves and need help. A replacement box or an engineer, not a link to a forum. Do you have a link to a customer complaints department? Maybe I will get somewhere with them.
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Jill Scorer (@JillScorer1) reported from Dalgety Bay, Scotland@lornagilmour_ @virginmedia @SkyUK How to make a complaint via phone. Call us on 150 from your Virgin Media landline or Virgin Mobile. Or 0345 454 1111* from any other phone. WONDER IF THIS WOULD WORK?
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Evelyn Love-Gajardo (@gajarlove) reported from Edinburgh, Scotland@virginmedia no landline or Internet at EH16 6GD since early this morning and your website appears to be down so it can't be reported.Update please?
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Tullia (@thelifeoftul) reported from Edinburgh, Scotland@virginmedia @virginmedia now your service status is saying there are no issues in the EH7 area yet we’ve received a text that we won’t have wifi yet again till tomorrow morning? Please can you communicate what is going on?
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Spike (@Spike61987764) reported from Edinburgh, Scotland@virginmedia what is going on? No television or broadband from 550pm Thursday the 30th of June. Estimated fix was 3am 1st of July. Guess what? Still nothing. Now estimate is 12pm today. Aye thats no happening. What time will the service I'm paying for be back online?
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Linda..... (@cleaner52) reported from Edinburgh, Scotland@virginmedia You are a disgrace. Two phone calls this morning and passed from one customer service person to another and then both calls cut off ...been a customer over fifteen years where is your help for people
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John M Hunt (@Johnmhunt) reported from Oxgangs, Scotland@virginmedia hi I’m aware there’s a calling issue just now on Virgin Mobile but I was wondering how to get an upgraded 5G SIM on ultimate Oomph as the one we have is only allowing 4G.
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Stuart Lyon 💙 (@StuartLyon) reported from Edinburgh, ScotlandVirgin Media probably the worst broadband provider in the world. Can’t access their service status info via 3G.
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Debbie Middlemass (@DebbieMid61) reported from Newtongrange, Scotland@virginmedia We have a complaint number however as stated in your email you aim to get back to us within 28 days!
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The Bar Fly (@thebarfly) reported from Edinburgh, Scotland@virginmedia Nothing. The frustration is there’s no record of an outage yet I’m now told it will be 21st when that is fixed. At which point my issue is still going to exist and I’ll have to phone the awful call centre again to beg for an engineer.
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Kyle (@KSC_319) reported from Edinburgh, ScotlandVirgin media are the worst company in the universe to deal with
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Patrick McCarthy (@PatMcCarthy37) reported from Edinburgh, Scotland@virginmedia Neither of these things have happened. The last person on the help desk that I spoke to denied that the account was associated with my VM account and did not want to talk to me. Nothing happens when the Help Desk can't sort it themselves Please deal with this.
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Roddy Elliott (@galleonskip) reported from Edinburgh, Scotland@virginmedia Got a message after power outage in Edinburgh yesterday that Virgin Services had been restored - internet is okay but ‘phone line off. Is this a known issue, EH16
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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dEBT shredder (@andybearz) reported@robert_grieve @virginmedia Yup Terrible customer service Seems to be once they have you signed up they no longer give a ****
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Success W Lewis (@SuccessWLewis1) reported@virginmedia Trying to play @PlayStation @granturismo ? Don't bother! It's just a few tracks and cars in arcade mode without an internet connection! I have home entertainment to prevent these corporate based issues.
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Harry M (@HNMZY16) reported@Johnty14 @virginmedia It's not Virgin Media themselves that do this btw. Some outside leaflet drop company gets hired to do it and they don't give a **** where they put that leaflet.
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Damian Hastie (@DamianHastie) reported@virginmedia do you want help with your customer service bot? It would appear that you must be losing a lot of revenue with current setup. I could improve your service quickly & make a significant increase on your bottom line. I need 2 additional boxes, can't add to my account!
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dharmi04 (@Dharmi04) reported@virginmedia my broadband seems to be down, can you check and fix ?
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Kevin B (@kevgasandhtg) reported@virginmedia do anyone actually work at your company, or are you all just bots , trying to sort out a issue with the service
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Paul Green (@pgreen83) reported@virginmedia I have sent another private message. 3 weeks non stop of having issues with virgin. When is everything going to work? I pay £120 a month for something that I cannot use.
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Dermot Carmody (@DermotCarmody) reported@virginmedia hi. Your phone service and chat service are both failing after I input my account number.
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Success W Lewis (@SuccessWLewis1) reported@virginmedia 3 months of issues have forced me into this situation. I may as well be in a zombie apocalypses.
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Darren (Dazza) (@scouse9000) reported@CheekyVic @virginmedia Yes I would totally agree with that! I had to get in touch with one of the directors to sort my account out! She waved the massive bill if I dropped my complaint!! We had closed the account 5 months before that! Shocking customer service!!