Virgin Media Outage Report in Dalgety Bay, Fife, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dalgety Bay, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dalgety Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Dalgety Bay, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Glenrothes, Livingston, Linlithgow, Dunfermline, Lochgelly, Kirkcaldy and Cowdenbeath.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
Phone | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dalgety Bay, Scotland
Latest outage, problems and issue reports in Dalgety Bay and nearby locations:
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Edinburgh, Scotland
@virginmedia Are you having connection problems in the EH13 area? Broadband keeps dropping out.
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Michael Clark 🏳️🌈🏴
(@michaelgcuk) reported
from
Edinburgh, Scotland
Anyone else having Internet problems? @virginmedia
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Sandy Sneddon
(@SandySneddon) reported
from
Edinburgh, Scotland
Just one week ago @virginmedia carried out "essential works" on their network. Today the Internet connection has failed again. Eventually I was able find out there were "issues" in our area. And their app is a waste of space.
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Peter Tuffy
(@bigtoodle) reported
from
Edinburgh, Scotland
@virginmedia still having horrendous problems with this company, numerous calls since 22nd July. Twice assured that engineers would call, but no shows. I have spent hours conversing with numerous people to no avail.
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Peter Tuffy
(@bigtoodle) reported
from
Edinburgh, Scotland
@virginmedia ongoing problems with my service. Promised on the 18th that an engineer would call in the 22nd, a no show. Then promised an engineer on the 25th, a no show. Then promised a new TiVo box in the post, yes you guessed it, yes a no show. Ridiculous service no explanation
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G
(@ginandtoxicuk) reported
from
Dunfermline, Scotland
How can I check an order for iPhone 13 pro @virginmedia and make sure it linked to my broadband account for order to show I’m already a customer ? #virginmobile
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Ricky Goold 🏴 🇪🇺
(@Graemereaper) reported
from
Edinburgh, Scotland
@MartinGoold @virginmedia Yes, I've just seen the headline on the news. My WhatsApp isn't working, but I can access Facebook. Down Detector suggests a national Virgin Media issue.
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Steve Crichton 🏴
(@SMC2502) reported
from
Glenrothes, Scotland
@virginmedia What's up with WiFi in KY6 1EB area? Been down for hours now.
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Leigh💙 💚🤍💜
(@muddlinleigh) reported
from
Edinburgh, Scotland
Not wfh today after all, IT issues that for once aren't due to the general shiteness of virgin media. Unscheduled day's leave instead after 90 mins of shouting at my laptop.
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Peter Tuffy
(@bigtoodle) reported
from
Edinburgh, Scotland
@virginmedia Yes, this problem has been ongoing for nearly a month, absolutely disgraceful service.
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Sandy Sneddon
(@SandySneddon) reported
from
Edinburgh, Scotland
Hi @virginmedia my Internet is down again, second day in a row in EH17. I've checked cables, rebooted the router and reset it all to no avail. Please get someone to phone me
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Steve Crichton 🏴
(@SMC2502) reported
from
Glenrothes, Scotland
@GregWilliams85 @virginmedia 50 bucks a month for a **** service. Sound familiar.....
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steve berridge
(@Scotwolf2Steve) reported
from
Livingston, Scotland
@virginmedia no TV service in Livingston Nothing on service status page. Did all the tests. Nothing, no TV. Checking online seems I'm not alone. Any update or acknowledgement Virgin Media? #virginmediadown #VirginMediaTVdown #virginmedia
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Peter Tuffy
(@bigtoodle) reported
from
Edinburgh, Scotland
@virginmedia Yes I called them, for some obscure reason they cancelled the visit. Never bothered to tell me of course and have now rearranged another visit on the 25th. The right arm does not know what the left is doing.
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Peter Tuffy
(@bigtoodle) reported
from
Edinburgh, Scotland
@Footbalifantasy @virginmedia I have now been promised an engineers visit on Tuesday to fix my V6 box, I will be delighted if it happens. That is nearly a month since I first reported the faults.
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Shell Bryson
(@shellbryson) reported
from
Edinburgh, Scotland
@virginmedia @virginhelp Think I’ve resolved it… but you’re you fault 🙄 The 2.4G network renamed *itself* back to modems’ default sometime over night (according to my network logs), so older devices could no longer connect. 5G devices were unaffected. I renamed SSID back to correct value. Bizarre.
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Jordan 🥵💪🏼
(@jordanmillar_) reported
from
Edinburgh, Scotland
@virginmedia i literally hate ur wifi, it’s actually up there with the worst wifi on the face of the earth, u can send folk up to space but i can’t watch netflix or tweet this tweet cos now i have to use my data and let me tell you i only have 10mb left so u can pay for more xxx
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Shell Bryson
(@shellbryson) reported
from
Edinburgh, Scotland
@virginhelp @virginmedia Oops, my bad! And thank you.
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Peter Tuffy
(@bigtoodle) reported
from
Edinburgh, Scotland
@virginmedia To fix or change my TiVo box.
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ian
(@xStormxBringeRx) reported
from
Edinburgh, Scotland
In all fairness to those that have @SkyUK broadband. It is an awful service. We suffered nothing but outages so we changed to #virginmedia as soon as we could. Went from around 35Mb to 200Mb then upgraded to 350Mb before I went onto Gig1.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Darc🤍
(@_darcycannon) reported
@virginmedia Finally got through and there’s no availability until a week on Saturday to get someone to come and look at it, honestly a joke considering it’s been an ongoing issue for months
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Darc🤍
(@_darcycannon) reported
@virginmedia Yes and always on hold because it’s always busy? Obviously not the only one having issues 🙃
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Pineapple Pat
(@BoofShadow) reported
@virginmedia I am trying to help my brother upgrade order was made on sunday and been parked i have contacted everyday being told i will hear back and never do this is ridiculous.
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Damian Holroyd
(@DamianHolroyd) reported
@virginmedia I booked a collection for returning your kit, but your people never turned up on the date to collect the kit. I wasted a day staying in and now I see you’re attempting to charge me. This is your failure, don’t charge me because your people didn’t bother collecting
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Krishan chavda
(@ChavdaKrishan) reported
@virginmedia got offered to upgrade my broadband to m500 at £21. When ive gone back on chat agents are throwing random prices now.. is nothing consistent? I have the chat save so can provide as proof.Raised a complaint. Apparently took 15mins to investigate and closed.Automated?
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Andrew Hayes
(@ajh_1976) reported
@virginmedia I have been a customer with VM for 10 years. I am on the 1gbps package for £64pm. It was £54 but now I am out of contract. I called to see if I could get s better deal. In short, no unless I want to take out an 02 SIM. I was also told that I do not need 1gbps.
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Anupam Mishra
(@anupam3m) reported
@virginmedia There seems to be an issue my old account is canceled but new one at the new address has some problem as it is pending with pre installation as per few of the representative. So my call got directed to many teams and everyone seems to be clueless what is to be done.
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sherlock bones
(@KevinBu21298301) reported
@virginmedia Why is the customer service so shockingly awful. Gobsmacked.
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Laura Cook
(@LauraVCook1980) reported
from
Hatfield, England
@virginmedia disappointed after 10 years of being a loyal customer that I can’t pause my monthly payments for 11 weeks while I’m not at home and no one using the broadband or TV!
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Amy
(@Amyshamblesx) reported
@virginmedia I can’t find my customer reference number or area code. I need them to create an account. They’re blank on the emails I’ve received with the contract.