Virgin Media Outage Report in Dalgety Bay, Fife, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dalgety Bay, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dalgety Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 27: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Dalgety Bay, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Glenrothes, Dunfermline, Cowdenbeath, Livingston, Kirkcaldy, Lochgelly, Uphall and Bo’ness.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Glenrothes |
Internet | |
| Edinburgh |
TV | |
| Edinburgh |
Wi-fi | |
| Glenrothes |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dalgety Bay, Scotland
Latest outage, problems and issue reports in Dalgety Bay and nearby locations:
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Gail Richardson
(@GailVEynon) reported
from
Edinburgh, Scotland
@virginmedia We’ve done this. We just want to speak to someone with some authority who can fix this ridiculous situation without conning money out of us.
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Leigh-Anne Baker
(@LeighAnneBaker7) reported
from
Edinburgh, Scotland
@virginmedia the service is really awful. Been told I’ve been upgraded but connection keeps dropping out and I can’t get anyone to speak too!
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Gail Richardson
(@GailVEynon) reported
from
Edinburgh, Scotland
Hey @virginmedia - we are not at all satisfied at the resolution from the complaints procedure and we will 100% not be renewing our contract with you. Shame you couldn’t do the right thing to resolve this issue - it would have resulted in a better long term outcome for you.
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Jill
(@tiaralove_uk) reported
from
Edinburgh, Scotland
@virginmedia Been trying to cancel account for weeks, moving house very soon. Do I disconnect equipment when I leave and cancel DD! Appalling customer service, will now not be using Virgin at new house.
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Lloyd Evans
(@LMEvans95) reported
from
Edinburgh, Scotland
@virginmedia trying to reschedule a QuickStart delivery but having no joy so far, can you help please?
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Kit Donaldson
(@kitmeh) reported
from
Edinburgh, Scotland
And my interwebs are down again. Been happening a lot since I nearly left last week. No known faults in area. Anyone else struggling in North Edinburgh? I think @virginmedia are punishing me. 🤔
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Mandy McBain
(@PuffCandy30) reported
from
Edinburgh, Scotland
@virginmedia Service really bad in Edinburgh just now. Keeps dropping out yet when i run a test says everything ok.
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Gail Richardson
(@GailVEynon) reported
from
Edinburgh, Scotland
@virginmedia So we can’t easily escalate to a manager the way you first implied? We will raise a complaint which will now include the fact that customer service is inadequate while you work from home. This stress is not helpful while I am pregnant - this should have been easy to resolve
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John M Hunt
(@Johnmhunt) reported
from
Oxgangs, Scotland
@virginmedia Hi it was just Sky movies on demand not working for one night in the end. We ended up watching something on All 4 via a Firestick rather then the film we were intending to watch as it was unavailable.
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John M Hunt
(@Johnmhunt) reported
from
Oxgangs, Scotland
We sat down to watch Birds of Prey the new Harley Quinn film on Sky but @virginmedia on demand is broken for the whole weekend - how do I get a refund? It had already started on Sky linear so have had to record it and watch another day. Disappointing.
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Terence Orr
(@terence_orr) reported
from
Edinburgh, Scotland
Hi @virginmedia, how do I speak to an actual person at Virign Media about a fault with my Hub 3? When I call automated service says restart Hub then hangs up on me. This does not solve the problem.
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Terence Orr
(@terence_orr) reported
from
Edinburgh, Scotland
@virginmedia hmm replying to newer tweets but not mine.... I guess only option now is to file a complaint.
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Badly-optimised primate
(@muppling) reported
from
Edinburgh, Scotland
@virginmedia But you use bottom of the barrel routers that fail all the time while literally overcharging me, so how about fixing that stuff before touting your own quality?
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Kit Donaldson
(@kitmeh) reported
from
Edinburgh, Scotland
@virginmedia Tried to but hilariously the site said it was down. I phoned up and got a lovely person who managed to do something which initially fixed it worse but now it's all shiny again. 🤞🏼
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Sean Keltie
(@SeanKeltie) reported
from
Edinburgh, Scotland
@virginmedia I’ve spent 1.5hrs on the phone about my slow speeds, virgin rep told me to reset my hub, lost full internet then hung up. Appalling
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Terence Orr
(@terence_orr) reported
from
Edinburgh, Scotland
@virginmedia complaint C-130221789 filed. Shame you cannot be contacted by phone or online to resolve simple technical issue.
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lynn campbell
(@mrscxxxx) reported
from
Edinburgh, Scotland
@virginmedia not working again! Why is this!! It’s bloody constant. Cant get on to anything you want to watch.
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Lloyd Evans
(@LMEvans95) reported
from
Edinburgh, Scotland
@virginmedia hello folks, I do now have a minor issue - my new Hub 3.0 has a flashing green power light and solid green WiFi light, this has been the case for a few hours now despite being told (in a text message) I had received a signal and all wires are firmly connected?
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NickBreaker
(@NickBreakerNCO) reported
from
Edinburgh, Scotland
@virginmedia @virginmedia perfect timing for this ad coming up on my TL. My coverage in Edinburgh has been shocking recently. Sat 2 metres from the box & unstable zoom connections all day. Loyal customer needs assistance!
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RJ Bayley, home studio voice artist 🎙️
(@RJBayley) reported
from
Edinburgh, Scotland
@virginmedia hi is anyone actually working on your online chat service today? Thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joanne morgan
(@BlondjJoanne) reported
@virginmedia No having problems signing in
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Jane
(@janescloud) reported
@virginmedia It says the problem will be fixed by 2pm. It has said that every day for a week. I’ve escalated the problem to my local MP as no on in the area can work if they need to send anything bigger than a basic email.
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Lee Harrison
(@theleeharrison) reported
from
Boothstown, England
@JakebwfcHurst @virginmedia WiFi is your issue. Always go cabled
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edd
(@Edduknow) reported
@virginmedia The issue I am having is I can't get in touch with anyone at virgin, and haven't been able to since Autumn last year, via phone, web chat or email! The service is down every night as a minimum and it's down a whole day at least once a month.
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𝐹𝒾𝓃𝒸_𝐻
(@FincUnderscoreH) reported
stop saying im a virgin because the sim card i use is from virginmedia. it doesnt help.
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Liv Gray
(@olivegrayxx) reported
@virginmedia This morning having the same issues
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Jane
(@janescloud) reported
@MPIainDS people in the E4 area have been unable to work for days due to the @virginmedia internet service having 0 upload speed. Every day they say it will be fixed by 2pm, every day it’s not fixed. Can you escalate this? They will not compensate for loss of earnings.
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Anthony John Hawken
(@tonyhawken) reported
@virginmedialife @virginmedia How do I do this? Do you really expect me to phone customer services, who when I eventually get connected will insist I reset my router, as if this has got anything to do with the problem. The problem is the fact that the virgin media network has taken on too many customers.
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Jake Hurst
(@JakebwfcHurst) reported
@theleeharrison @virginmedia Wireless speeds that bad are an issue though, not the only issue we have tbf the wireless in the whole house is terrible like to phones, shall see what they say
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alison davies
(@alibabie73) reported
@virginmedia No thanks. I’d rather cancel our contract as we’ve been left with no Internet since yesterday afternoon and with no resolve from you’re helpdesk. Thanks for you’re time anyway