Virgin Media Outage Report in Dalgety Bay, Fife, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dalgety Bay, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dalgety Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dalgety Bay, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Rosyth, Livingston, Kirkcaldy, Dunfermline, Glenrothes and Bonnyrigg.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Rosyth |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dalgety Bay, Scotland
Latest outage, problems and issue reports in Dalgety Bay and nearby locations:
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Gary Fowler 🏴
(@WhosYerDaddy666) reported
from
Glenrothes, Scotland
@virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never right!!
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Gary Fowler 🏴
(@WhosYerDaddy666) reported
from
Glenrothes, Scotland
@virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never wrong!!
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@virginmedia I have called 5 times and recorded every call and never got the same info twice
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Jill Robb
(@jillheartsnyc) reported
from
Edinburgh, Scotland
Trying to watch via catch up on #stvplayer via @virginmedia #tivo is nothing short of torture. Super slow responses loading / between menus, buffering and you can’t fast forward adverts.. really need to catch up with the times, customer viewing habits and expectation
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@AMDTAD @virginmedia Alan they don’t care ... they told me I can’t cancel either so they make mistakes and I’m out of pocket . It’s just stealing
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Robert McCubbing
(@cubsi1) reported
from
Bo’ness, Scotland
FFS @virginmedia please sort out your customer service. After finally getting through to change my package, I was put on hold again and transferred to another department. I hung up after 1 hour on hold!!! Think I’ll just cancel and take my business elsewhere
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Melissa McKinnon
(@McEchelon) reported
from
Edinburgh, Scotland
@virginmedia help! My mobile phone number was meant to transfer to you yesterday. Online it still says processing, and I can use the Internet and send texts and call out. But nobody can call or text me! Feeling slightly frustrated. :(
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Karan Lamb
(@LTJ_79) reported
from
Mid Calder, Scotland
@virginmedia I have tried to phone for technical help, sky sports channels not on other room boxes how is this fixed, I pay for full package 😠
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Kari McBurnie
(@kari_mcburnie) reported
from
Dunfermline, Scotland
@virginmedia despite contacting you and reporting an issue, no one has contacted me. Your contractors have laid tar over my drains. This is now 8 weeks on and still no further forward.
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Fiona Morrison
(@fionalmorrison) reported
from
Glenrothes, Scotland
@EveryNextDream @virginmedia I’ve had issues with their customer service for years. I worked for them part time whilst at uni when they were “Telewest”, and went through the whole Virgin take over. We all knew it was doomed from that moment. I’ll be leaving when contract is up.
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Beachboy
(@Polybandit) reported
from
Edinburgh, Scotland
It's ironic that Virgin Media manage to **** so many people at once. We just want internet.
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Scott Currie
(@Scott_Currie_18) reported
from
Edinburgh, Scotland
@virginmedia I have reached out. 5 times. Each time it has not been dealt with. Every time I’ve been told the problem has been rectified and it hasnt. They are telling me different things, no one has a clue. You can’t take money out of peoples bank account then put it into credit
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Jill Robb
(@jillheartsnyc) reported
from
Edinburgh, Scotland
@virginmedia No I haven’t.. not sure much can be done. I can’t have a V6 box as you won’t allow me to use a different broadband service (I don’t pay for my current broadband..) so I’m stuck with aging technology of TiVo 😞
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Justin Neilson
(@NeilsonJustin) reported
from
Edinburgh, Scotland
@virginmedia very I happy with my current issue, I have been charged £80 for a contract with has been changed without my knowledge even though I spoke to an agent about 3 1/2 weeks ago and sorted my contract out and it was around £52 a month, now being told that no record of this
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Billy McKirdy
(@Billybop) reported
from
Edinburgh, Scotland
@virginmedia I’ve been on hold for last 30 minutes trying to report my broken remote control, I understand that demand is heavy but this is unacceptable. Please contact me
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@virginmedia @GlasgBricklayer The problem with @virginmedia is it happens too often . Your staff lie to achieve sales figures and it’s us the public who have the trouble . The chances of talking to the person who caused the trouble is NONE
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Scott Currie
(@Scott_Currie_18) reported
from
Edinburgh, Scotland
I spent 4 hours on the phone in Lanzarote last week and was assured that the problem had been resolved and in September 99 pounds would be coming out of mine and Lucy’s account. I’ve just been billed 165 pounds for September. Get it sorted @virginmedia
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Stan W Mack
(@Turgenev_red) reported
from
Edinburgh, Scotland
@virginmedia Hi, I am trying to logon to My Virgin Media, but my password is rejected. I then follow the reset password instructions -and enter the correct details for the secret question and then my account details - it gets rejected - can you please help
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@GlasgBricklayer @AMDTAD @virginmedia Aye am gonna try and cancel
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Scott Currie
(@Scott_Currie_18) reported
from
Edinburgh, Scotland
Honestly @virginmedia are a joke. Our contract ended in April so I phoned to cancel. They convinced me to stay with a deal for 99 pounds with a 50 pounds off loyalty voucher. Since then we have been charged 138.99, 138.99, 140 and they wrongly took 155 out last week
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Barratt #FBPE
(@BarrattDarren) reported
@tom_mellor1991 @SenseMakesNone @virginmedia They do. They provide network connectivity for way more than just broadband and home TV……
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Howard Martin 🇪🇺
(@HJMKent) reported
@zhel_weekly @virginmedia Good luck with that! I've been trying to cancel my house phone for two weeks & I "have to speak to customer service...!" I've tried but always a huge wait - so #virginmedia said "phone earlier!" Be nice if I could just send an email, but a "communication" company won't let you!
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Richard Williams
(@rwilliams1947) reported
@virginmedia TV completely down. Onscreen message: “This channel is not authorised. Contact Virgin Media at 150 from your Virgin Media home phone or mobile.” Wifi ok. I see you have a wider problem.
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Lauren Jenkins
(@ljenkins122) reported
@Stephleesi @virginmedia Ours was down before I left for work. Seemed to dip out yesterday for a little bit too.
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Astro
(@Astrorenity) reported
@virginmedia your customer service during these rolling outages is disgusting and tbh you should do better. I've been with you for over a decade now and this is getting beyond a joke. You owe everyone an apology and a reduction in bills not a damn price hike. Get sorted
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Joanna
(@Saffronflowers) reported
@emmalunn @Strangebox_ltd @virginmedia Mine has just gone down!!
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SDU Goten
(@sdugoten) reported
@SenseMakesNone @virginmedia I expect a large network company like VM should have engineer to work night shift and even Asia branch ppl to help.
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Toon Fleet
(@ToonFleet) reported
@SkyHelpTeam can you fix @virginmedia so people can get on line they are ripping us off
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emma woodcock
(@Green_Yogi) reported
@virginmedia two separate managers looking into the case and promised they’d call back 2 months later nothing - if i call again it’s 2 hours of my life i will never get back waiting to speak to someone
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Slim Gaming
(@SlimNasty2013) reported
@SlowPsycho @Misterjunkz @virginmedia It wouldn't surprise me if they intend to do that down here, but if I could only teach their resolutions team how to read english, I could get my termination through and not need to consider sueing their arses over their incompetence...