Virgin Media Outage Report in Dalgety Bay, Fife, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dalgety Bay, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dalgety Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Dalgety Bay, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Kirkcaldy, Dunfermline, Kelty, Glenrothes, Bathgate, Livingston, Linlithgow, Cowdenbeath, Bonnyrigg, Loanhead, Bo’ness, Broxburn and Dalkeith.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Kirkcaldy |
Wi-fi | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Kirkcaldy |
Community Discussion
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Virgin Media Issues Reports Near Dalgety Bay, Scotland
Latest outage, problems and issue reports in Dalgety Bay and nearby locations:
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Stan W Mack
(@Turgenev_red) reported
from
Edinburgh, Scotland
@virginmedia Hi, I am trying to logon to My Virgin Media, but my password is rejected. I then follow the reset password instructions -and enter the correct details for the secret question and then my account details - it gets rejected - can you please help
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B. David Hogg
(@bdavidhogg) reported
from
Edinburgh, Scotland
We were given a four hour window from @virginmedia to come and fix our internet and they didn’t show. Unacceptable 😡
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Fiona Morrison
(@fionalmorrison) reported
from
Glenrothes, Scotland
@EveryNextDream @virginmedia I’ve had issues with their customer service for years. I worked for them part time whilst at uni when they were “Telewest”, and went through the whole Virgin take over. We all knew it was doomed from that moment. I’ll be leaving when contract is up.
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Kari McBurnie
(@kari_mcburnie) reported
from
Dunfermline, Scotland
@virginmedia despite contacting you and reporting an issue, no one has contacted me. Your contractors have laid tar over my drains. This is now 8 weeks on and still no further forward.
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Scott Currie
(@Scott_Currie_18) reported
from
Edinburgh, Scotland
Honestly @virginmedia are a joke. Our contract ended in April so I phoned to cancel. They convinced me to stay with a deal for 99 pounds with a 50 pounds off loyalty voucher. Since then we have been charged 138.99, 138.99, 140 and they wrongly took 155 out last week
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Jill Robb
(@jillheartsnyc) reported
from
Edinburgh, Scotland
@virginmedia No I haven’t.. not sure much can be done. I can’t have a V6 box as you won’t allow me to use a different broadband service (I don’t pay for my current broadband..) so I’m stuck with aging technology of TiVo 😞
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Karan Lamb
(@LTJ_79) reported
from
Mid Calder, Scotland
@virginmedia I have tried to phone for technical help, sky sports channels not on other room boxes how is this fixed, I pay for full package 😠
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Graham Muncie
(@therealmuncie) reported
from
Edinburgh, Scotland
11 years a Sky customer not one issue, reluctantly have to cancel due to no signal in new house so set up with @virginmedia big mistake numerous errors and have had to contact them 4 times in 3 weeks. Customer service is null a complete shit show of a company!
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Billy McKirdy
(@Billybop) reported
from
Edinburgh, Scotland
@virginmedia I’ve been on hold for last 30 minutes trying to report my broken remote control, I understand that demand is heavy but this is unacceptable. Please contact me
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Jill Robb
(@jillheartsnyc) reported
from
Edinburgh, Scotland
Trying to watch via catch up on #stvplayer via @virginmedia #tivo is nothing short of torture. Super slow responses loading / between menus, buffering and you can’t fast forward adverts.. really need to catch up with the times, customer viewing habits and expectation
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Scott Currie
(@Scott_Currie_18) reported
from
Edinburgh, Scotland
@virginmedia I have reached out. 5 times. Each time it has not been dealt with. Every time I’ve been told the problem has been rectified and it hasnt. They are telling me different things, no one has a clue. You can’t take money out of peoples bank account then put it into credit
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Robert McCubbing
(@cubsi1) reported
from
Bo’ness, Scotland
FFS @virginmedia please sort out your customer service. After finally getting through to change my package, I was put on hold again and transferred to another department. I hung up after 1 hour on hold!!! Think I’ll just cancel and take my business elsewhere
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Justin Neilson
(@NeilsonJustin) reported
from
Edinburgh, Scotland
@virginmedia very I happy with my current issue, I have been charged £80 for a contract with has been changed without my knowledge even though I spoke to an agent about 3 1/2 weeks ago and sorted my contract out and it was around £52 a month, now being told that no record of this
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Scott Currie
(@Scott_Currie_18) reported
from
Edinburgh, Scotland
I spent 4 hours on the phone in Lanzarote last week and was assured that the problem had been resolved and in September 99 pounds would be coming out of mine and Lucy’s account. I’ve just been billed 165 pounds for September. Get it sorted @virginmedia
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Gary Fowler 🏴
(@WhosYerDaddy666) reported
from
Glenrothes, Scotland
@virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never wrong!!
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Gary Fowler 🏴
(@WhosYerDaddy666) reported
from
Glenrothes, Scotland
@virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never right!!
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David Taylor
(@gm8arv) reported
from
Edinburgh, Scotland
@bsamikey @virginmedia Yes, I had three weeks of very slow connection, all because they changed the head-end and never noticed older modems were also in need of changing! Great connection, lousy customer service.
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Melissa McKinnon
(@McEchelon) reported
from
Edinburgh, Scotland
@virginmedia help! My mobile phone number was meant to transfer to you yesterday. Online it still says processing, and I can use the Internet and send texts and call out. But nobody can call or text me! Feeling slightly frustrated. :(
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Graham Muncie
(@therealmuncie) reported
from
Edinburgh, Scotland
11 years a customer with Sky not one single issue, have to mobe to @virginmedia due to house move and have had to control them 4 times in 3 weeks. Shit show of a company.
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Beachboy
(@Polybandit) reported
from
Edinburgh, Scotland
It's ironic that Virgin Media manage to **** so many people at once. We just want internet.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Holmes
(@KateHol90819828) reported
@virginmedia I’ll be in the office tomorrow, but home again Friday - if we can’t fix it by re-setting the netgear (partner can’t do that until tomorrow evening) then i’ll pop back on to arrange a call … thank you!
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pauline flanagan lam
(@paulinelambertb) reported
@virginmedia please could let me know who I complain to about my new virgin media upgrade. I wish to go back to the original system having lost all of my recordings. Many thanks. I’ve tried customer services and got no where.
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Umair Ahmed
(@umair170) reported
@virginmedia Just rang that number and the IVR said the same thing. No issues in the area
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Umair Ahmed
(@umair170) reported
@virginmedia Nope. Still not showing any outage in the area. I did get a notification that its fixed but I'm not sure how because its just gotten worse for me.
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Kate Holmes
(@KateHol90819828) reported
@virginmedia Only the TV works (it’s wired), everything else is not working as no internet, so it’s definitely a WIFI issue.
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Attam
(@attam_a) reported
@virginmedia There has been a loss of service for more than 48 hours. I don’t want a credit to your service (which is a trap & should be illegal @Ofcom!), I want a refund!
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Mike Murphy
(@mgmmrphy) reported
@virginmedia Twelve hours now, and still not resolved. We are now being told there is a system issue. Unacceptable, and quite frankly sounds like you’re lying to us as customers. This needs resolving tonight. Please provide a number I can call to speak with a person.
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isthistherightroom4anargument?
(@isthistheRR4AA) reported
@virginmedia Customer Service is not (or used not) to be a game where we can only ask each other questions to be answered "yes" or "no"? or where no consideration is given to the question? We used to have analysts who were skilled in establishing facts & providing solutions. Do you know any ?
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Judith Murphy House
(@Curly_girl7) reported
@virginmedia It’s been resolved. I got through to a helpful customer service person. He actioned my request.
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Hanifa Mogra
(@HanifaMogra) reported
@virginmedia my wifi has been down since 3pm. Spoke to customer service and they’ve told me I can’t get a technician until 23rd Feb. I WFH for starters and can’t watch tv for a week?? Unacceptable.. what can be done about this? you’re charging a fortune for a rubbish service ???