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Virgin Media outages and service status in Dalgety Bay, Scotland

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Dalgety Bay, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jun 29, 1:28 PM GMT+1.
  • 56% Internet (56%)
  • 16% TV (16%)
  • 13% Wi-fi (13%)
  • 6% E-mail (6%)
  • 6% Phone (6%)
  • 3% Total Blackout (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dalgety Bay, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dalgety Bay, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 1: Problems at Virgin Media

Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Dalgety Bay, Scotland

The most recent Virgin Media outage reports came from the following cities: Linlithgow, Edinburgh, Livingston, Musselburgh, Kirkcaldy, Rosyth, Dunfermline, Queensferry, Glenrothes, Cowdenbeath, Bonnyrigg, and Loanhead.

CityProblem TypeReport Time
Linlithgow Internet 2 days ago
Edinburgh Wi-fi 4 days ago
Livingston TV 5 days ago
Musselburgh Total Blackout 5 days ago
Edinburgh TV 6 days ago

Nearby cities with recent reports

Edinburgh

2 recent signals

4 days ago
Linlithgow

1 recent signals

2 days ago
Livingston

1 recent signals

5 days ago
Musselburgh

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dalgety Bay, Scotland

Latest outage, problems and issue reports in Dalgety Bay and nearby locations:

  • vcash78
    victoria carolina (@vcash78) reported from Edinburgh, Scotland

    @virginmedia I am on the phone right now and like I’ve said. The service I am receiving is disgusting. 40 minutes call and to be told that in a #CostOfLivingCrisis you want £650+ to disconnect a service. Must’ve been robbers you merged with as this is criminal behaviour.

  • SobukweScozia
    James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported from Edinburgh, Scotland

    @virginmedia If I phone there is a message saying there is a complex fault. The online fault tracker says there isn’t. Hard really to understand what the problem is and when and how it will be fixed. Still no service at all. Not impressed.

  • Alli3Fifer
    Alli (@Alli3Fifer) reported from Kirkcaldy, Scotland

    @virginmedia Spent another 75 mins on the phone & managed to get a technician out this afternoon.The technician confirmed it is a known fault with the hub 5 and knew without testing what the issue was. The fault has no fix and my vulnerable parents are still left without the phone service.

  • PatMcCarthy37
    Patrick McCarthy (@PatMcCarthy37) reported from Edinburgh, Scotland

    @virginmedia I have still not heard from you other than to be told that the email account I can no longer access, is not associated with the account we've had with you for 25 years. Am I supposed to just accept this? How do I escalate a complaint?

  • SobukweScozia
    James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported from Edinburgh, Scotland

    @virginmedia Except I can’t because I get fobbed off and they just try to get me to upgrade my package. Seriously. I’d just like to know if there is some systemic complex issue, as you suggest, or not.

  • wcd07
    Billy Doyle (@wcd07) reported from Livingston, Scotland

    @biker_Ian @Craids Think I'll be changing no. My @virginmedia still down. Shocking service 🤬

  • philippawrightt
    Philippa Wright (@philippawrightt) reported from Edinburgh, Scotland

    @virginmedia do you actually read formal complaints or are they just automated responses too?! For the second time the response does not answer the complaint at all?

  • galleonskip
    Roddy Elliott (@galleonskip) reported from Edinburgh, Scotland

    @virginmedia Got a message after power outage in Edinburgh yesterday that Virgin Services had been restored - internet is okay but ‘phone line off. Is this a known issue, EH16

  • dazza606
    gio (@dazza606) reported from Bonnyrigg, Scotland

    @virginmedia hi, unable to send emails when attached to WiFi Is there a known problem?

  • DarrenObbard
    Darren Obbard is on mastodon (@DarrenObbard) reported from Edinburgh, Scotland

    @virginmedia Yes. Yesterday. Which is why our phone doesn't work. No adapter, despite being assured it would be sent.

  • DegsyScott
    Derek Scott (@DegsyScott) reported from Edinburgh, Scotland

    @virginmedia Stupid question!

  • lexo6647
    Acky (@lexo6647) reported from Edinburgh, Scotland

    @virginmedia We have tried to problem solve ourselves and need help. A replacement box or an engineer, not a link to a forum. Do you have a link to a customer complaints department? Maybe I will get somewhere with them.

  • seldomseenkid
    seldomseenkid (@seldomseenkid) reported from Edinburgh, Scotland

    @vmbusiness Down for the second time in a week. Poor

  • bigtoodle
    Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland

    @virginmedia The phone is not working and your engineer was arranged to call today between 1.00 and 6.00pm needless to say he did not arrive or give me a call to arrange another day.

  • dazza606
    gio (@dazza606) reported from Bonnyrigg, Scotland

    @virginmedia Can only send emails when not connected to WiFi Tried rebooting router amd device. Problem seems be be affecting all devices in house with email accounts Been in chat queue for help for 35mins but still no free operator

  • happymaan
    Radhamanalan (@happymaan) reported from Edinburgh, Scotland

    @virginmedia I checked.. No issues in my area!

  • SobukweScozia
    James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported from Edinburgh, Scotland

    @virginmedia I have now had no service - internet, tv, phone - for 24 hours. It’s impossible to speak with someone about this. There is only a vague automated message about a ‘complicated problem’. How can I get this fixed? What are you doing to address this?

  • thebarfly
    The Bar Fly (@thebarfly) reported from Edinburgh, Scotland

    @virginmedia And the scheduled engineer call tomorrow got cancelled because of this unrelated and later supposed outage. It’s a farce.

  • seldomseenkid
    seldomseenkid (@seldomseenkid) reported from Edinburgh, Scotland

    @virginmedia internet down. Again. Why?

  • trippfuller
    trippfuller (@trippfuller) reported from Edinburgh, Scotland

    @virginmedia Day 4 of outage...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kaytydaty
    Kay (@kaytydaty) reported

    @virginmedia Had emails to swap old TiVo box to new 360 one. Ordered one 29th May, got confirmation email but heard nothing since? Can you help please, thanks

  • MurrayCairan
    cairan_murray (@MurrayCairan) reported

    @virginmedia I can see the virgin cables outside my house and the 2 spliter connection that virgin use to connect the TV and Internet, I know the last tennant had virgin but for some reason you guys seem adamant that I won’t be a virgin customer

  • irishbazdev
    Barry Devlin (@irishbazdev) reported

    @virginmedia Two months + before I get contacted by 02/Virgin Media regarding my ongoing complaint and all you can offer me for broken promises is £20. No phone calls before today and you are a communication company. Not good enough!

  • SweeneyJoanne
    JS (@SweeneyJoanne) reported

    @virginmedia @virginmedia you haven’t responded to my message from 3 days ago, horrendous customer service!!

  • y_alibhai
    Yasmin alibhai-brown (@y_alibhai) reported

    @virginmedia My email account has been locked since last Thursday 11 June. I am an award winning journalist. This has totally disrupted my work. Your customer services raised a ticket P0136 01850 on Saturday to get it unlocked. Nothing has been done. Over to you.

  • mademetoxic
    Nicole! 2.0 (@mademetoxic) reported

    @virginmedia Yes no problem

  • ukaldo2
    aldo (@ukaldo2) reported

    @virginmedia I’m completely disgusted. You hounded my 80-year-old mother with repeated calls until she cancelled her existing contract,only to then refuse to provide the new service. Why were no checks done upfront? You’ve now left her with no contract. Completely unacceptable.

  • Darry0012
    Carl swift (@Darry0012) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV16 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • Penelop30614474
    Penelope Jane (@Penelop30614474) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • walton_bhoy
    John Bhoy Walton (@walton_bhoy) reported

    @virginmedia Intermittent signal again in ML5 area again this is shocking there clearly an issue some where that is not getting fixed its happening every week.