Virgin Media Outage Report in Dalgety Bay, Fife, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dalgety Bay, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dalgety Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Dalgety Bay, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Livingston, Edinburgh, Glenrothes, Dunfermline, Cowdenbeath, Kirkcaldy, Lochgelly, Bathgate and Bo’ness.
| City | Problem Type | Report Time |
|---|---|---|
 Livingston |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dalgety Bay, Scotland
Latest outage, problems and issue reports in Dalgety Bay and nearby locations:
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Scott Currie
(@Scott_Currie_18) reported
from
Edinburgh, Scotland
I spent 4 hours on the phone in Lanzarote last week and was assured that the problem had been resolved and in September 99 pounds would be coming out of mine and Lucy’s account. I’ve just been billed 165 pounds for September. Get it sorted @virginmedia
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@virginmedia @GlasgBricklayer The problem with @virginmedia is it happens too often . Your staff lie to achieve sales figures and it’s us the public who have the trouble . The chances of talking to the person who caused the trouble is NONE
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Justin Neilson
(@NeilsonJustin) reported
from
Edinburgh, Scotland
@virginmedia very I happy with my current issue, I have been charged £80 for a contract with has been changed without my knowledge even though I spoke to an agent about 3 1/2 weeks ago and sorted my contract out and it was around £52 a month, now being told that no record of this
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@GlasgBricklayer @AMDTAD @virginmedia Aye am gonna try and cancel
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@AMDTAD @virginmedia Alan they don’t care ... they told me I can’t cancel either so they make mistakes and I’m out of pocket . It’s just stealing
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Scott Currie
(@Scott_Currie_18) reported
from
Edinburgh, Scotland
@virginmedia I have reached out. 5 times. Each time it has not been dealt with. Every time I’ve been told the problem has been rectified and it hasnt. They are telling me different things, no one has a clue. You can’t take money out of peoples bank account then put it into credit
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Melissa McKinnon
(@McEchelon) reported
from
Edinburgh, Scotland
@virginmedia help! My mobile phone number was meant to transfer to you yesterday. Online it still says processing, and I can use the Internet and send texts and call out. But nobody can call or text me! Feeling slightly frustrated. :(
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Fiona Morrison
(@fionalmorrison) reported
from
Glenrothes, Scotland
@EveryNextDream @virginmedia I’ve had issues with their customer service for years. I worked for them part time whilst at uni when they were “Telewest”, and went through the whole Virgin take over. We all knew it was doomed from that moment. I’ll be leaving when contract is up.
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Robert McCubbing
(@cubsi1) reported
from
Bo’ness, Scotland
FFS @virginmedia please sort out your customer service. After finally getting through to change my package, I was put on hold again and transferred to another department. I hung up after 1 hour on hold!!! Think I’ll just cancel and take my business elsewhere
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Julie Greig
(@JulieGreig4) reported
from
East Wemyss, Scotland
@FifeCouncil @virginmedia The shambles with traffic management. Poor guy from @ConeWorks scratching his head. Dunfermline at a standstill
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Jill Robb
(@jillheartsnyc) reported
from
Edinburgh, Scotland
@virginmedia No I haven’t.. not sure much can be done. I can’t have a V6 box as you won’t allow me to use a different broadband service (I don’t pay for my current broadband..) so I’m stuck with aging technology of TiVo 😞
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Lux Events
(@luxeventsltd) reported
from
Edinburgh, Scotland
Hey world! @virginmedia are having issues with telephone lines which means you can’t reach us at the moment. Should be fixed PM but I’m the meantime email or mobiles pls 😀
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Billy McKirdy
(@Billybop) reported
from
Edinburgh, Scotland
@virginmedia I’ve been on hold for last 30 minutes trying to report my broken remote control, I understand that demand is heavy but this is unacceptable. Please contact me
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Gary Bruce
(@Gary1165) reported
from
East Wemyss, Scotland
@virginmedia you have taken £162 out my account without my permission ...... that is stealing . I spoke to a girl today and told me yes it was virgins mistake but she can’t return the money I told her I wanted to cancel and she said it would cost me £490 .... this is wrong
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Mr Watt
(@richywatt247) reported
from
Dalkeith, Scotland
@virginmedia Would rather your company just completed the job before my driveway started to fall apart! Just take the responsibility to fix the problems you create thank you.
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@virginmedia I have called 5 times and recorded every call and never got the same info twice
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Scott Ruddock
(@Scot_Ruddock) reported
from
Bonnyrigg, Scotland
**** you @virginmedia and your price rise! Read the small print people you can cancel whilst in contract due to it being a increase outwith inflation. #RightToCancel
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Grant
(@mastermc0) reported
from
Edinburgh, Scotland
Never had so much trouble trying to spend more money with a company than I’m having with @virginmedia at the moment at least @SkyUK answer the upgrades line quickly!
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Jill Robb
(@jillheartsnyc) reported
from
Edinburgh, Scotland
Trying to watch via catch up on #stvplayer via @virginmedia #tivo is nothing short of torture. Super slow responses loading / between menus, buffering and you can’t fast forward adverts.. really need to catch up with the times, customer viewing habits and expectation
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Scott Currie
(@Scott_Currie_18) reported
from
Edinburgh, Scotland
Honestly @virginmedia are a joke. Our contract ended in April so I phoned to cancel. They convinced me to stay with a deal for 99 pounds with a 50 pounds off loyalty voucher. Since then we have been charged 138.99, 138.99, 140 and they wrongly took 155 out last week
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Waldrum
(@craigleewaldrum) reported
@virginmedia Always ****** anyway so whats new useless pile of ****
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Amanda Massey
(@AmandaM37592518) reported
@virginmedia terrible service I needed have an important zoom meeting tonight I can’t now, £75 a month and when you really need it !
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🐟 🇪🇺🇺🇦Allan Paterson, @RebootGB #FBResist
(@AllanGPaterson) reported
@garygilligan @virginmedia Been on the news they are (again) having issues.
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Warcraftthor
(@Warcraftthor) reported
@virginmedia I can't belive I pay for this ****.
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Poi
(@Poi81493134Poi) reported
@virginmedia Shock horror yet they put my internet price up! Utter ****
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Chris Ballingall 🏴🇪🇺🏳️🌈🏳️⚧️🐟
(@Chrisballingall) reported
@strutcakes @virginmedia I’ve had to use 5G all afternoon - and that’s O2 so has been patchy as it’s VM too. Very poor
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TheAnimeJoker
(@TheAnimeJoker) reported
@virginmedia Fix it man i wanna play online
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springy
(@springdog) reported
@virginmedia Absolutely rubbish service
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Si Horton
(@Si_Matterport) reported
@virginmedia shame your website is also down and your mobile signal is rubbish so no chance of checking anything
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JNK
(@JON63K) reported
@virginmedia Down in leeds again , no streaming service ,quite simply pathetic . Should have stayed at sky. Will never recommend virgin to anyone.