Virgin Media Outage Report in Dalgety Bay, Fife, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dalgety Bay, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dalgety Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (40%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Dalgety Bay, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Livingston, Kirkcaldy and Glenrothes.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Dunfermline |
Total Blackout | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
TV | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dalgety Bay, Scotland
Latest outage, problems and issue reports in Dalgety Bay and nearby locations:
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Scott Ruddock
(@Scot_Ruddock) reported
from
Bonnyrigg, Scotland
**** you @virginmedia and your price rise! Read the small print people you can cancel whilst in contract due to it being a increase outwith inflation. #RightToCancel
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Darrell Anne Atkins
(@DarrellB91) reported
from
Livingston, Scotland
Trying to deal with @virginmedia on behalf of my Gran is one of the most frustrating things. All we want to do is downgrade her package and I've been passed to so many different people. I bet they would keep you on the phone if you wanted to cancel!
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bruce findlay
(@brucerisk) reported
from
Edinburgh, Scotland
@virginmedia Trying to raise a complaint is made extremely difficult when you're put on hold for 26 minutes and then get cut off as the phone also breaks down. Virgin really need to fix their @virginmedia services, before attempting space travel.
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Lux Events
(@luxeventsltd) reported
from
Edinburgh, Scotland
Hey world! @virginmedia are having issues with telephone lines which means you can’t reach us at the moment. Should be fixed PM but I’m the meantime email or mobiles pls 😀
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bruce findlay
(@brucerisk) reported
from
Edinburgh, Scotland
@virginmedia Ongoing problem. Engineers were meant to visit between 8.00am and 12.00 noon today. Didn't come and didn't notify me. TV working for a while but not consistently and faltering from time to time. Been kept waiting on phone for 10 minutes now hoping to speak to someone...poor show.
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David Taylor
(@gm8arv) reported
from
Edinburgh, Scotland
@virginmedia I’d just like someone to check at the head-end, my service configuration, compatibility with my modem, and then we can start testing if necessary. For now I can monitor and reboot the modem.
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✭✭Lorne Callaghan✭✭
(@LorneCallaghan) reported
from
Linlithgow, Scotland
@virginmedia is there a problem with smtp server for Blueyonder. Trying to forward emails to someone through Android phone. Settings are correct but told can't send message. Last month I couldn't send emails with any attachments (under size limits)
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Grant
(@mastermc0) reported
from
Edinburgh, Scotland
Never had so much trouble trying to spend more money with a company than I’m having with @virginmedia at the moment at least @SkyUK answer the upgrades line quickly!
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lewis beattie
(@tictocthenoo) reported
from
Edinburgh, Scotland
@virginmedia WiFi , no signal at home and no Amazon Firestick TV , You obviously have a problem in EH10, can you confirm so we are not confused switching our routers off and on😡
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Gary Bruce
(@Gary1165) reported
from
East Wemyss, Scotland
@virginmedia you have taken £162 out my account without my permission ...... that is stealing . I spoke to a girl today and told me yes it was virgins mistake but she can’t return the money I told her I wanted to cancel and she said it would cost me £490 .... this is wrong
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James Scott
(@kinneil_ynwa) reported
from
Dunfermline, Scotland
@virginmedia this is getting silly. 4 times I have called to give you my business and just stuck listening to crap hold music....should I just stick with @sky
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Mr Watt
(@richywatt247) reported
from
Dalkeith, Scotland
@virginmedia Would rather your company just completed the job before my driveway started to fall apart! Just take the responsibility to fix the problems you create thank you.
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𝒫𝒶𝒾𝑔𝑒 𝒜𝓁𝒾𝒸𝑒 ♛
(@paigealice_xo) reported
from
Edinburgh, Scotland
Literally been on the phone for over 3/4 of an hour trying to cancel my Virgin Media account. Stop trying to sell me stuff I just want to cancel
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bruce findlay
(@brucerisk) reported
from
Edinburgh, Scotland
@virginmedia Called it.. no help. Automated reply said there was no problem and hung up. Tried 150 for third time and am waiting yet again to talk to someone...13 minutes and counting.. I'm afraid this is happening too often...it's really a very poor service ( and expensive)... 15 mins now!
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David Taylor
(@gm8arv) reported
from
Edinburgh, Scotland
@virginmedia Nothing in service status. This on a 1 Gbps connection hard wired. Last time something like this happened my then modem was declared obsolete, as the head-end had been upgraded without any considerations for existing customers’ modems.
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Alan Cadden
(@Aljo79) reported
from
Edinburgh, Scotland
@virginmedia Thanks JGS. The appt date is only part of the issue as the call centre customer service is abismal with no explanation or offer of compensation for lost service. We pay a small fortune each month & have reported numerous issues with Internet connectivity & its only getting worse.
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Julie Greig
(@JulieGreig4) reported
from
East Wemyss, Scotland
@FifeCouncil @virginmedia The shambles with traffic management. Poor guy from @ConeWorks scratching his head. Dunfermline at a standstill
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bruce findlay
(@brucerisk) reported
from
Edinburgh, Scotland
and the ongoing never ending breakdowns @virginmedia continue in #Edinburgh's West End today. At least 7 or 8 times every year since Virgin launched... poor show.
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@AMDTAD @virginmedia Alan they don’t care ... they told me I can’t cancel either so they make mistakes and I’m out of pocket . It’s just stealing
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mick g
(@scurloguechamp) reported
from
Edinburgh, Scotland
@virginmedia Sick to death of scam phone calls. Offcom states its the provider/supplier who has responsibility..yet..Virgin media do nothing. Shameful service..makes you wonder how they get your number in the first place..#integrity of phone provider.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Faraz Hafez
(@FarazHafez) reported
@virginmedia hi is there currently any ongoing issues with virgin mobile data/network. I can make calls but no internet connection even though it shows full bars and 4G sign. Been like this since 4th January evening time and both sims on my account there’s no internet connection.
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lyba
(@NAMIGILLS) reported
I hate virgin media so bad explain why I called and a man just breathed down the phone and when I was talking barely spoke then hung up + they’re billing me still but didn’t send a return package wtf
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Dave
(@andydavis1970) reported
@CheetsS18 @virginmedia No. Soz. Nowt to do with us. It’s due to covid. Yep, that’s our excuse and we’re sticking to it. Anything else we can not help you with?
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Doctor Rock1
(@DoctorRock101) reported
@virginmedia No its just pure greed. Virgin line the pockets of their wealthy bosses & shareholders whilst ordinary Virgin staff get punitive pay rises & abuse from unhappy customers. Maybe a better strategy would to be more cheaper than your competitors and reward customer loyalty in future.
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lyba
(@NAMIGILLS) reported
Virgin media is so bad for students honestly
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Adam
(@adammegahey) reported
@virginmedia can I cancel my broadband via email?
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Ross B
(@bowser49) reported
@virginmedia Hi folks, I moved from 500mb to 1G pack but have been getting the same speeds...I dont use the hub wifi and dont want to go through L1/2 support as its quite simple - speeds to the hub havent been increased...can you help?
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James Grundy
(@GrundyTwo) reported
@SkyHelpTeam doesn’t seem to be any priority to existing,long standing customers when it comes to simple fixes anymore.Hard drive error on SkyQ box is taking 3 weeks to replace.Unacceptable when paying so much for the service.considering moving to @virginmedia
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JG
(@gleesooon) reported
@virginmedia No connection or service available. Its not a device problem, its your network. None of your services support any real time information or notice of repair time. Please don't ask me lots of redundant questions - if you can help actually fix it then ask those ones
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bits n
(@bitsn6) reported
@virginmedia I’ve got no internet again - I had to be working from home from 8 abs I’ve not managed to log on - this is a nightmare - checked your service status and it says it’s working in my area but it’s not ?? My neighbours isn’t working either pls help ASAP