Virgin Media Outage Report in Dalgety Bay, Fife, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dalgety Bay, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dalgety Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Dalgety Bay, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Kirkcaldy, Dunfermline, Edinburgh, Glenrothes, Livingston, Bo’ness, Bathgate and Lochgelly.
| City | Problem Type | Report Time |
|---|---|---|
 Kirkcaldy |
TV | |
| Dunfermline |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Dalgety Bay, Scotland
Latest outage, problems and issue reports in Dalgety Bay and nearby locations:
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
Really not a good image to be projecting @virginmedia.... They did not know you were no longer providing a service until your engineer didn't turn up!!! @JordanHoustonT and now they have to pay out to update their website because of your incompetence #pleaseretweet #retweet
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Andrew Kemp
(@andrew_kemp) reported
from
Edinburgh, Scotland
@stevegoodman @bt_uk @virginmedia I’ve given up on VM they’ve been the only fibre in the area for years and their service has gone from ok to bad to worse. Working from home was proving challenging. Teams would always say poor network quality
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Stuart Gray
(@StuartIGray) reported
from
Edinburgh, Scotland
@virginmedia so disappointed in the service over the last few months counting down the months until I can move to @SkyMediaUK
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
@virginmedia I’d love you to help by sorting out the shoddy service in the area!
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Davy Murray
(@davyshambles) reported
from
Edinburgh, Scotland
@virginmedia Eventually got through to your overseas call centre. Guy couldn't help and booked me an engineer for Wednesday evening. He then hung up on me when I suggested that I shouldn't be charged for the next few days #believeinbetter
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michael mcintyre
(@mikeymc1984) reported
from
Bonnyrigg, Scotland
@virginmedia Help please
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Angela St Clair-Ford
(@Angela_Jeng) reported
from
Edinburgh, Scotland
Extremely disappointed with @virginmedia @VirginMediaCorp after negotiating over 1 mo to get a new supply, they’ve cancelled our order. Why is it so hard to try to be your customer #grosvenorcrescent
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Eddie Collins
(@EddieCo09311525) reported
from
Dunfermline, Scotland
@virginmedia I switched over to you on the 31st December and had a speed issue very quickly and between online chat and two phone calls yesterday was told issue at street cabinet twice on phone chat says no issue. Bring back BT 😔
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
All the old @virginmedia equipment has been disconnected and unplugged! It’s been like night and day getting @bt_uk #fttp installed, so far 10 families in my street have moved away from VM... that’s what you get for poor customer service
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Anna Bell Coaching
(@annabellcoach) reported
from
Bo’ness, Scotland
@virginmedia Thanks but I've done all that. Website says 'no known issues' but the automated answer message says there are 'complex issues' that engineers are working on. We had an engineer booked yesterday but they called off saying it was fixed. It's not.
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Alison Hendry
(@allyy__08) reported
from
Edinburgh, Scotland
@virginmedia Hello! No, sadly not. It says that I can add my subscription to my Virgin Media bill but I really don’t want to do that especially when I have been accessing Netflix via my TiVo box with no issues for the last 2 years!!
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Janis McCulloch ☃️❄️
(@justjanis) reported
from
Dunfermline, Scotland
@jen_drum @virginmedia Some local outage or something
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vikki mcintosh
(@vikki_mcintosh) reported
from
Edinburgh, Scotland
@virginmedia Yes but she wanted me to stay on the phone while she filled in a form despite me telling her I can’t as I should be working. She only seemed interested in closing the complaint without me being happy with the resolution
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Anna Bell Coaching
(@annabellcoach) reported
from
Bo’ness, Scotland
@virginmedia my broadband is down yet again. Several working hours lost. Four (long) calls later and now just an automated response. Poor show. 🤔 #badservice #homeworking
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
Hello @bt_uk broadband goodbye @virginmedia. BT fibre being installed today! Finally virgin media have got some competition in the area. I can see everyone in the area switching in the coming months due to the poor service you’ve provided everyone in Currie.
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Andrew Kemp
(@andrew_kemp) reported
from
Edinburgh, Scotland
New @bt_uk #fttp been in for a few days... what have I noticed so far, no drop outs, Wi-fi calling working decent internet speeds and general decent service unlike @virginmedia
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Janis McCulloch ☃️❄️
(@justjanis) reported
from
Dunfermline, Scotland
@virginmedia Nope no issues in the area
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Angela St Clair-Ford
(@Angela_Jeng) reported
from
Edinburgh, Scotland
@virginmedia They came a couple of times but they couldn’t find parking so then the team left. Then they said they would need to close down the entire road in order to put a new supply
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
@virginmedia That says it all.... “higher call volume than usual” they have confirmed an issue in the area. But seems this issue has been lingering around for over a year now. I appreciate there will be issues, but you seem to have more bad days than good days with your internet service
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@virginmedia 87 year old Granny's landline gone down Christmas day 😔😔.... When are customer services back open so we can chase up
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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gem
(@gemmarjohn) reported
@virginmedia So how do you propose I pay my rent and bills? Yesterday was supposed to be my first day back after 2 weeks as I’ve been sick with covid and now I’m losing another weeks pay due to your poor service.
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Kelechi Okegbe
(@kelechi_okegbe) reported
@virginmedia There is no issues in my area. There is WiFi but it is so so so slow. Download speed is 1MB. I have called several times and reset the hub many times
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gem
(@gemmarjohn) reported
@virginmedia Sorrys not good enough. This means I have a full week of no work which means no pay, yet you won’t let me cancel without paying a £240 disconnection fee. Despite trying to cancel within the first week of being set up and trying to get in touch varied ways with no response
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Martin Graham
(@GrahamGraham657) reported
@virginmedia No all devices drop and then one or two minutes later they reconnect. Also i only have 2g network now the 5g has disappeared
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nnp
(@patelneiln) reported
@virginmedia I don’t need you treat this as a complaint , I need you to allocate an engineer for an on-site visit
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vikash shah
(@shah_vikash) reported
@virginmedia been a customer for 6 years I asked for a revised deal and was told that because I was out of contract for so long you couldn’t offer a competitive deal, strange way of discarding long term customers
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gem
(@gemmarjohn) reported
@virginmedia So you’re happy for a new customer to be without internet for a full working week with no adequate solution and no compensation and when I’m not happy with the service you expect me to pay over £200 to leave. Disgusting
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Graeme Boyce
(@statoblue) reported
@virginmedia Same pathetic service as usual
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Mairéad Rose
(@MaireadRG) reported
@virginmedia when are you going to get back to me? I have been trying to call you for weeks but I am just kept on hold until the call cuts out! My broadband connection is poor and I need a booster sending out.
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Dariusz Więckiewicz 🇬🇧 🇵🇱🇪🇺
(@dariusz_w) reported
@virginmedia Your website is useless and never showing any outages. Your team staying “intermediate connection” in my postcode despite that it’s been like there for over a month! And off course my complaint still is not dealt 9 days and counting...