Virgin Media Outage Report in Broxburn, West Lothian, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Broxburn, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Broxburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Broxburn, West Lothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Livingston, Grangemouth, Bathgate and Rosyth.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Wi-fi | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
TV | |
| Dunfermline |
Internet | |
| Edinburgh |
Internet | |
| Livingston |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Broxburn, Scotland
Latest outage, problems and issue reports in Broxburn and nearby locations:
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Alan Robertson
(@alaninrepose) reported
from
Edinburgh, Scotland
@virginmedia two hours on a call with your team today constantly on hold - what has happened to your customer service
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
Another day with poor internet connectivity from @virginmedia factory reset your hub they say... that’s made it worse!
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amy ✌🏻😙
(@libertinedreaam) reported
from
Edinburgh, Scotland
@virginmedia why is your ‘message us’ section in the app not working and saying advisors will be in at 7am when it’s almost 9:30
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
@CloudDamo @virginmedia @bt_uk Simple thing had a good service been provided I’d not want to leave. But virgin media cannot even do that, so not thinking about leaving I am!
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
@MakeDigitalWork @virginmedia I feel your pain! They provide such a poor service, with poor equipment and poor support. Holding them in breach of contract now as they are not providing what I am paying them for, cancelling and getting fttp with @bt_uk installed in 2 weeks
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Ricky Goold
(@Graemereaper) reported
from
Edinburgh, Scotland
@virginmedia It seems that the issue already reported is to do with BBC Scotland HD, while my issue is that my signal on BBC1 HD keeps breaking up briefly every 30 seconds or so. It's mostly an audio drop out for a split second.
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Scot Carrick
(@Scottyboy10) reported
from
Edinburgh, Scotland
@virginmedia broadband goes down all the time in EH11 postcode and now today tv signal is cutting out. Get it sorted!
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Kenny
(@piltonjambo) reported
from
Edinburgh, Scotland
@virginmedia Sorry but thats nonsense. Point out ANY existing customer changes/deals that save your loyal customers as much as new customers. I've been a customer for a long lot of years and have yet to see any customer loyalty being rewarded in the same way as these deals for new customers.
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Kenny
(@piltonjambo) reported
from
Edinburgh, Scotland
@virginmedia To be honest I haven't been satisfied with the price of service for a long long time and it really grates that all these new offers come out to new customers only. It's a disgrace that loyalty of existing customers is not similarly rewarded by your non access approach to deals.
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Richard Law
(@sneekyb) reported
from
East Calder, Scotland
@virginmedia Ridiculous that as a existing customer now out of contract that I cannot be offered the same monthly deal as new customers. My bill is to rise by £50 pcm which is not acceptable. I ask if I can take your Bigger tv bundle with sports as advertised for £72 and told no.
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
@EE It’s crap! 😂 simple as. Have to rely on WiFi calling but as @virginmedia provide such poor internet service even that doesn’t work. Would love it if you had a decent signal in my area so I didn’t have to rely on them!
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@virginmedia She doesn't have another handset.. I'm at work and she told me when I called her. Her account is showing online as over the limit when she doesn't have one. And for the second time how would she speak to you over the phone with no service and I can't as not my account
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Ricky Goold
(@Graemereaper) reported
from
Edinburgh, Scotland
@virginmedia So, I clicked on the link and it says only that there's an issue with BBC1 on On Demand or Catch-up. I try to run a test to show something else is wrong, but it produces an error message that something went wrong. It's been like that for months at least for that test page.
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Martha
(@WalshyMEC) reported
from
Edinburgh, Scotland
@virginmedia No it’s just this website I can’t access, but I can reach it on all other internet providers and on mobile. @SquarespaceHelp say there’s no problem their end. Maybe you guys can figure it out between you!
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Drewski
(@nosrettePwerdnA) reported
from
Edinburgh, Scotland
@GodlyTheresa @TalkTalk @virginmedia @Hyperoptic Yeah their customer service is absolute pants 🙈 I experienced a few nightmares with them over the years, and even trying to leave was a calamity 🤪
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Keith Guthrie
(@DarkblueDad) reported
from
Currie, Scotland
@virginmedia are you aware of issues in Balerno EH14 7BW. No phone, internet or TV
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Martha
(@WalshyMEC) reported
from
Edinburgh, Scotland
@virginmedia We may have a fix after an hour on the phone. I’ll let you know if it works... thanks MM
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amy ✌🏻😙
(@libertinedreaam) reported
from
Edinburgh, Scotland
@virginmedia Media. I have issues with my bill and this needs to be corrected. I’ve been billed since October 25th and services have only been activated since November 15th.
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
Surprise surprise @virginmedia is down, again! apparently it’s for upgrades, Got cut off whilst on the phone sorting out leaving them! Now in the process of ordering up my @bt_uk FttP
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Tracy Laidlaw
(@tracylaidlaw) reported
from
Edinburgh, Scotland
@virginmedia I have checked, no services but the kit is all in the house hence the photo. Your customer service claim this street is still a building site. Clearly not though as we have lived here for 3 weeks.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Luker
(@MLuker85) reported
@virginmedia We're being told by the Government to work from home, how can i do that with a poor connection?
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FluffyDug
(@FluffyDugg) reported
@virginmedia @coopuk please note, last week I requested confirmation on if you are going to continue to advertise on GBNews. I have not received this confirmation. If I get no response before the end of this week, I will move/cancel my accounts with you.
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Simon Bonds
(@SimonBonds007) reported
from
Telford and Wrekin, England
@virginmedia outage in TF area. Internet has been down since 11am? Estimated fix time is 3pm? How are we supposed to work from home?! I hope you will be giving compensation for this.
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paulab
(@paulanjosh) reported
@virginmedia I use that and it says the upstairs has good coverage, but if my one son is on the computer I cant watch any thing on the firestick as it keeps cutting off and the same the other way round . My phone gets very poor coverage upstairs too
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Steve Philcox
(@StevePhilcox) reported
@virginmedia Yes it’s another outage in the area which doesn’t help when we are all working from home trying to earn a living!
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Debs
(@debstergr) reported
@virginmedia So basically you’re asking me to join a forum where other Virgin Media customers might help me answer my query?? No mate, I’m paying nigh on £100 a month for your services. It’s surely down to your company to ensure I’m getting what I’m paying for??
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Simon D.
(@MritalkApple123) reported
@virginmedia I understand that, there’s nothing I can do about it. I just thinks it disgusting business practice and ethically crap to charge people that kind of money when I didn’t want to leave Virgin it’s yourselves who can’t provide the service so I’m forced to.
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Chloe Hague
(@chloehague89) reported
@virginmedia I'm currently speaking to some and surprisingly no help is offered. Struggling financially but if want out got to pay a ridiculous fee...... Disgusting
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Simon Singleton
(@simon_singleton) reported
@virginmedia i logged a complaint over six weeks ago, no one has called me about it and I have called weekly to discuss it but every time I'm just told someone will call me back. I'm not going round in circles any more so need to take this further.
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Christina Maria
(@Cmdb_22) reported
@virginmedia I honestly don’t have time for this. It’ll be a lot easier to just cancel the contract when it’s done.