Virgin Media outages and service status in Broxburn, Scotland

Problems in the last 24 hours in Broxburn, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Broxburn, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Broxburn, Scotland

The most recent Virgin Media outage reports came from the following cities: Grangemouth, Bo’ness, Edinburgh, Dunfermline, Livingston, and Linlithgow.

City	Problem Type	Report Time
Grangemouth	TV	2 days ago
Bo’ness	Internet	3 days ago
Edinburgh	Wi-fi	5 days ago
Edinburgh	Wi-fi	5 days ago
Edinburgh	E-mail	5 days ago
Edinburgh	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Broxburn, Scotland

Latest outage, problems and issue reports in Broxburn and nearby locations:

• 
  Judith Boyle (@JudithBoyle3) reported 4 minutes ago from Livingston, Scotland

  @virginmedia A better service from virgin media

• 
  Patrick McCarthy (@PatMcCarthy37) reported 10 minutes ago from Edinburgh, Scotland

  @virginmedia Neither of these things have happened. The last person on the help desk that I spoke to denied that the account was associated with my VM account and did not want to talk to me. Nothing happens when the Help Desk can't sort it themselves Please deal with this.

• 
  The Bar Fly (@thebarfly) reported 10 minutes ago from Edinburgh, Scotland

  @virginmedia It claims intermittent issues. Mine has been totally dead for the past two days. I appreciate there is nothing you can do. It means when that is fixed and I still have my issue, I’ll have to start again to report then patiently wait till they can be bothered sending someone.

• 
  bruce findlay 🟢 power to the people ✌ (@brucerisk) reported 14 minutes ago from Edinburgh, Scotland

  @kaniep @virginmedia There are no issues and I am sure it is a scam. It's quite uncanny how many 'scam/ fraudulent ' calls I get to both my landline and mobile phones ...strange days indeed !

• 
  tootsietweets (@tootsieiam) reported 16 minutes ago from Edinburgh, Scotland

  Friday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱

• 
  victoria carolina (@vcash78) reported 17 minutes ago from Edinburgh, Scotland

  @virginmedia Just said it would be back on by 1230. It’s not … paying a fortune (way above the odds!) a month for service I’m not getting. New contract with another provider incoming.

• 
  Patrick McCarthy (@PatMcCarthy37) reported 17 minutes ago from Edinburgh, Scotland

  @virginmedia I managed to find a phone number to call you. The message 'don't contact us unless you need to' isn't great is it! Follow up text asks me to rate VM on the basis of my interaction. Not fair is it. Not the help desk fault if everything else is so bad.

• 
  Spike (@Spike61987764) reported 20 minutes ago from Edinburgh, Scotland

  @virginmedia what is going on? No television or broadband from 550pm Thursday the 30th of June. Estimated fix was 3am 1st of July. Guess what? Still nothing. Now estimate is 12pm today. Aye thats no happening. What time will the service I'm paying for be back online?

• 
  The Bar Fly (@thebarfly) reported 24 minutes ago from Edinburgh, Scotland

  @virginmedia I also phoned to report on Thursday but was then told yesterday there was no record of that so must be lying. The customer service on the phone is truly atrocious. Your services are great when they work, your customer services the opposite.

• 
  Neil Sneddon (@EdinburghNJS) reported 27 minutes ago from Edinburgh, Scotland

  Got to say. Been a customer of @virginmedia since Dec 10th 1999. First problem I've ever had this week, and service, ability to contact and understanding of my problem is absolutely woeful. Luckily still in cooling off period for new deal. Dreadful.

• 
  Tullia (@thelifeoftul) reported 35 minutes ago from Edinburgh, Scotland

  @ScottM083 @virginmedia If that’s the case then Virgin need to communicate this to their customers as the lack of communication is doing more damage than the lack of wifi at this point! 🙈

• 
  Acky (@lexo6647) reported 42 minutes ago from Edinburgh, Scotland

  @virginmedia as it was tiresome and he can’t get through to anyone. The same problem I had today. He has his phone, broadband and tv with you. His mobile as well I reckon. Having spent a good bit time today going through all the stuff on the phone to eventually be hung up on is infuriating

• 
  Effie Fenton (@effiefenton) reported 44 minutes ago from Edinburgh, Scotland

  @virginmedia With respect, that just takes you to a forum on your own website to tuck this away out of public view. I'll let you know here if I get any response. Emergency response phone lines should be treated as a priority by all telecoms companies.

• 
  Shirley Monteith (@lethalshirl) reported 46 minutes ago from Edinburgh, Scotland

  @virginmedia I am going round in circles trying to speak to someone or email you with problems I’m having with broadband & TV! Your system keeps knocking me back - I just want help! #frustratededinburgh

• 
  Ashley (@ashjrox) reported 47 minutes ago from Edinburgh, Scotland

  I've had rude calls with some staff, spent over £9 on calls to @TravelodgeUK to get this refunded for the charity, their customer service emailed saying that even though two of their staff & virgin media said I should get a refund that they are not going to refund. #badservice

• 
  Darren Obbard is on mastodon (@DarrenObbard) reported 48 minutes ago from Edinburgh, Scotland

  @virginmedia Yes. Yesterday. Which is why our phone doesn't work. No adapter, despite being assured it would be sent.

• 
  James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported 48 minutes ago from Edinburgh, Scotland

  @virginmedia I have now had no service - internet, tv, phone - for 24 hours. It’s impossible to speak with someone about this. There is only a vague automated message about a ‘complicated problem’. How can I get this fixed? What are you doing to address this?

• 
  Derek Scott (@DegsyScott) reported 52 minutes ago from Edinburgh, Scotland

  @benjitindz @virginmedia Product is good, customer service non existent

• 
  Viv Haig (@vivhaig) reported 58 minutes ago from Edinburgh, Scotland

  @virginmedia Yes I’ve done all of that and my phone is saying ‘Check phone line’. My land line has been off since last Friday. Ever since it was swapped over to your fibre network and the new adapter fitted to the back of the router. I’m paying for a service I’m not receiving.

• 
  Peter Tuffy (@bigtoodle) reported 58 minutes ago from Edinburgh, Scotland

  @virginmedia more problems with Virgin, their internet and phone service in EH 14 has had problems for two weeks, no refund for the loss of service though. I was cut off today after their call handler could not answer the simplest of questions on an overcharged bill.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ed Bodey (@eboders) reported 6 minutes ago

  @virginmedia hello! You recently sent me a new router but this now causes issues with some items that need a 2.4 connection. How do I resolve this please?

• 
  Virgin Media News (@VirginMediaNews) reported 7 minutes ago

  A man in his late teens is in a critical condition following a crash involving an e-scooter in Co Longford. The single-vehicle incident happened on Battery Road in Longford Town at around 10.40pm last night. He was taken to Regional Hospital Mullingar with serious injuries. A teenage girl is being treated for injuries believed to be non-life threatening. More on Virgin Media PLAY and #VMNews

• 
  dharmi04 (@Dharmi04) reported 11 minutes ago

  @virginmedia my broadband seems to be down, can you check and fix ?

• 
  Ian Kill (@IanKillip) reported 11 minutes ago

  @MelJanie @virginmedia I’ve never had a problem that’s not been sorted quickly and conveniently.

• 
  Andrea Jones (@Ang_Jones72) reported 11 minutes ago

  @Graelwyn So many people have had issues with virgin media. Cancelling was a nightmare for my parents.very bad company

• 
  Monty Kumbulla (@KumbullaMonty) reported 12 minutes ago

  @virginmedia What are the chances of a very-light-use customer that has been with you for THIRTY YEARS getting a deal at the same cost as a brand new customer?

• 
  Kay Apex 🇬🇧 (@KayApex673) reported 13 minutes ago

  @virginmedia @YussellaJoyce Virgin media come n fix what your unqualified engineer damaged at my property 2months now and you keep playing me around

• 
  Paddy Sweeney (@PaddySw99745534) reported 17 minutes ago

  @virginmedia @_JIMBO55 You still have not got it ! A customer has problems with your service who has messaged, emailed and called VM but you still have not dealt with their issues. Take your out of date equipment out of my home and I will move on to a better provider. For an 82 year old unacceptable.

• 
  ^Gavstar^ (@Englandgav) reported 21 minutes ago

  Hey @virginmedia want to know why I get bills for myself and someone else? My hub is linked to there account and address so I can access there account/bills and upgrade there package. Your customer services seem unwilling to help. GDPR issue

• 
  Helen Bedford (@helenxbedford) reported 22 minutes ago

  @virginmedia I have an engineer visit booked but it’s not showing on the app. I’ve raised a complaint about that but my complaint isn’t showing on the app. I started a live chat and was asked to move to WhatsApp’s, but didn’t receive any comms. How can I get a response from you?