Virgin Media Outage Report in Broxburn, West Lothian, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Broxburn, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Broxburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Broxburn, West Lothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Livingston, Dunfermline, Bo’ness, Bathgate and Grangemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Broxburn, Scotland
Latest outage, problems and issue reports in Broxburn and nearby locations:
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Sandra Beattie
(@santababy100) reported
from
Edinburgh, Scotland
Anyone else having issues with @virginmedia in Edinburgh today? My box keeps crashing 😡
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Robbie
(@robbiedinho8) reported
from
Edinburgh, Scotland
@virginmedia I’ve had no broadband for over a week now. Terrible, terrible customer service as well.
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Aimee C
(@aimeecrausaz1) reported
from
Edinburgh, Scotland
@virginmedia your service outage could not come at a worse time in the EH6 post code! First @HibernianFC game to watch in months and we have no Internet access!?
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Alison
(@alied321) reported
from
Livingston, Scotland
@virginmedia emails wouldn’t send on my parents iPad now it won’t receive email. How can we get help to resolve?
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Ryan Meston
(@rykoonmesto7) reported
from
Edinburgh, Scotland
@jm10695 @TwitchMutedFFS @virginmedia Personally it's been fine for me since the major outage few months ago so hopefully back up asap
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Janey
(@jaagdoll) reported
from
Bathgate, Scotland
@virginmedia the wifi service in West Lothian has been really poor for the last 2 days. Can you please let customers know why the service is so bad and when you plan to fix it?
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Mark
(@torturedmind69) reported
from
Currie, Scotland
@virginmedia keep getting a ping pong noise when in a call mob 2 mob,very anoying,tried tesco mobile o2 but on wifi so help.
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David Taylor 🏴 🇪🇺
(@gm8arv) reported
from
Edinburgh, Scotland
@G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia any chance of some decent support for the fact I’m having issues with my Hub 4 based broadband your phone service has hung up and directed me to hub 3 based trouble shooting... not the service I expect for my money
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Kenny Taylor
(@bluejambo1874) reported
from
Edinburgh, Scotland
@virginmedia seriously what is the point of your land lines? Never works and if I try to cancel it my payments go up !! Redic
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David Taylor 🏴 🇪🇺
(@gm8arv) reported
from
Edinburgh, Scotland
@virginmedia Your CAPTCHA has stopped working. You click the correct images but get redirected to the login page.
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Aimee C
(@aimeecrausaz1) reported
from
Edinburgh, Scotland
@virginmedia Fixed after no service all evening
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Susan
(@sus176) reported
from
Edinburgh, Scotland
@JillianArchibal @HibernianFC I’m was getting same Jill, think there is an issue with Virgin Media
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Claire Elizabeth
(@claireet21) reported
from
Edinburgh, Scotland
@virginmedia assisting my mum on phone to you over an hour with no help being received what so ever. And to top it off one of your consultants gave her another customers details whom she doesn’t know over the phone. #dataprotectionbreach #terribleservice
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🏴King of Rock🏴⭐⭐🇦🇹
(@HighlandLoon) reported
from
Edinburgh, Scotland
@virginmedia Netflix not working on my Tivo Box.... What's going on with your services😡😡
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Last Minute
(@Kevaldo210516) reported
from
Edinburgh, Scotland
@HomeOfHibs Virgin media broadband is a real problem. Can’t get on at all but can with 4G
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Isabel MacNeill
(@isabelembo) reported
from
Edinburgh, Scotland
@virginmedia - why is our internet service so intermittent? Keeps dropping out every 20 mins or so? We have rebooted several times.
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Stevie White
(@steviewhite1) reported
from
Edinburgh, Scotland
@virginmedia what is with the slow and intermittent WiFi? Are you experiencing outages?
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Becky Mill
(@beckymerchant) reported
from
Edinburgh, Scotland
@virginmedia We are trying to cancel our broadband and tv account and your website and phone service are making it Impossible to do this!! It is extremely unclear how to do this!
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Alan Robertson
(@alanjrobertson) reported
from
Edinburgh, Scotland
@virginmedia @CitizenSnagging My parents Virgin Media Internet service is down just now - could it be related as they're in the area?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Schofield
(@FASchofield) reported
@virginmedia As I mentioned before I don't have an account with VMedia. I am at work during the day and would appreciate it if you could tell me on Twitter what progress have you made with the encroachment of your equipment on my private land if any as you don't seem to have a solution.
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Sappy
(@Saps_snaps) reported
@virginmedia No. I don't think you get this had happened before, around 5 times and you haven't refunded us and left us with bad Internet for around a week each time. We have the screenshots and will be taking it to the ombudsman. We would like to leave virgin media and with no early fee.
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Lawrence ‘Chunk’ Cohen
(@G00NIES85) reported
@virginmedia Excellent value for money? Our services are now to be £76pm. The exact same service to NEW customers (and I’ve been with you 23 years ffs) is £29.99 for 18 months guaranteed. Why would I stay? Why? Honestly. Where’s the value for money eh? I expect a DECENT reply. 😡
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Nicola Ashton
(@FlorenceUnger) reported
@virginmedia @TheBHF @O2 92 year old new customer. Simple query re phone number transfer. Been waiting for 3 hours for a WhatsApp response. Very upsetting for her as an elderly, vulnerable customer.
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James Harrison
(@JNH77) reported
@virginmedia guess what? My issue still isn’t resolved. Absolute joke. Failed callbacks again. Agreed a time, no call. Absolutely unacceptable.
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Ravi
(@ravi_p_bansode) reported
@virginmedia Nothing received.. Yodel still states they don't have any parcel for my address... Wasted 3-4 days on WhatsApp chat service which is inconvenient & ridiculous.. ordered cable from Amazon Prime..Got it delivered sameday! Service from WhatsApp chat service is horrendous
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hippychic
(@Keldavey) reported
from
Bromley, England
@virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?
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Lizzie Holland
(@LizziebethPhys) reported
@virginmedia Broadband is absolutely fine. With you and no issues at all. Different platforms to access email. Changing passwords isn't the issue. Important emails (plus probably less important ones) aren't arriving. I noticed at least one other person has said they're having the same issue.
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Riana McKeith
(@RianaMckeith) reported
@virginmedia my internet has been gone since 1:30pm, no updates, can’t get in touch with anyone. No answer on tech support line & no answer on live chat - this is getting ridiculous
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Siobhan Rowe 💙🇺🇦
(@siobhanrowe) reported
@virginmedia I sure will as two days is bad but if it not rectified by tomorrow afternoon, I will look at alternative suppliers.