Virgin Media Outage Report in Brightons, Falkirk, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brightons, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brightons and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Brightons, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Bellshill, Falkirk, Dunfermline, Alloa, Livingston, Airdrie, Grangemouth, Bonnybridge, Coatbridge, Cumbernauld, Bathgate and Rosyth.
| City | Problem Type | Report Time |
|---|---|---|
 Bellshill |
Internet | |
| Falkirk |
Total Blackout | |
| Dunfermline |
Internet | |
| Bellshill |
Wi-fi | |
| Alloa |
Internet | |
| Livingston |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brightons, Scotland
Latest outage, problems and issue reports in Brightons and nearby locations:
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andrew swanston
(@swany1988) reported
from
Redding, Scotland
@virginmedia hi was promised a manager call back 2 days ago and not happened. Piss poor customer service !! Only been with you just over a month and my experience is ruined !!!
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Janis McCulloch ☃️❄️
(@justjanis) reported
from
Dunfermline, Scotland
@jen_drum @virginmedia Some local outage or something
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Dale McLean
(@Dalus93) reported
from
Cumbernauld, Scotland
@alexasry @virginmedia Yeah I'm on 210/20 for like £40pm, but the quality and customer service recently has been shocking
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DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia your service is diabolical litterly the worst I've ever came across! Your customer support is on par with the service! I've had poor Internet in Glasgow area now for over two weeks and there still no outage notification on your site! Bye virgin media
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Anna Bell Coaching
(@annabellcoach) reported
from
Bo’ness, Scotland
@virginmedia my broadband is down yet again. Several working hours lost. Four (long) calls later and now just an automated response. Poor show. 🤔 #badservice #homeworking
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Ian Fitzpatrick
(@Ianiesta8) reported
from
Falkirk, Scotland
@virginmedia I was looking to upgrade to a TV Package, but the deal for a new customer was far better than the deal I was offered.
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Dale McLean
(@Dalus93) reported
from
Cumbernauld, Scotland
@alexasry @virginmedia Honestly can not wait to move. Just don't have the money to pay installation fees etc rn which sucks so I'm stuck with them til I do.
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DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia so after being told we would have a discount and not be affected by a cut off we are officially cut off from the Internet! After weeks of the same ******* problem and customer services have no clue about this! Shocking!
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DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia No again it's only when test is complete it tells you there a problem! When we call they say there is a problem but the service status for the area isn't updated with the problem or estimate fix time! The cust services have no idea what I'm talking about! Scripted calls!
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Richard Law
(@sneekyb) reported
from
East Calder, Scotland
@virginmedia Ridiculous that as a existing customer now out of contract that I cannot be offered the same monthly deal as new customers. My bill is to rise by £50 pcm which is not acceptable. I ask if I can take your Bigger tv bundle with sports as advertised for £72 and told no.
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Janis McCulloch ☃️❄️
(@justjanis) reported
from
Dunfermline, Scotland
@virginmedia Nope no issues in the area
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Dale McLean
(@Dalus93) reported
from
Cumbernauld, Scotland
No internet until Monday. Good old @virginmedia - told them I'd been having issues for weeks, was told to monitor it, THEN they say 'oh we thought it had resolved itself'... Clearly not if I'm still calling. sounded like they just wanted me off the phone asap tbh. Switching ASAP
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DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia The up load speed keeps dropping out to zero resulting in loss of connection! Think engineers call that surging! We have had the same issue at our property before but according to your engineers was only us and they couldn't find fault!
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RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜
(@lovemojo1991) reported
from
Falkirk, Scotland
@virginmedia our network and other people's internet down again!! Seriously this keeps happening
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Janis McCulloch ☃️❄️
(@justjanis) reported
from
Dunfermline, Scotland
Hey @virginmedia our broadband box is flashing green and our Wi-Fi doesn't seem to be working.... help please
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Anna Bell Coaching
(@annabellcoach) reported
from
Bo’ness, Scotland
@virginmedia Thanks but I've done all that. Website says 'no known issues' but the automated answer message says there are 'complex issues' that engineers are working on. We had an engineer booked yesterday but they called off saying it was fixed. It's not.
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Ian Smith
(@ianwsmith82) reported
from
Livingston, Scotland
Honestly shocking customer service from @virginmedia ******* hopeless.
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Eddie Collins
(@EddieCo09311525) reported
from
Dunfermline, Scotland
@virginmedia I switched over to you on the 31st December and had a speed issue very quickly and between online chat and two phone calls yesterday was told issue at street cabinet twice on phone chat says no issue. Bring back BT 😔
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Dalus
(@Dalus93) reported
from
Cumbernauld, Scotland
Im howling. The customer service i have recieved from @virginmedia is an absolute joke. Talking to one of their "internet techs" and they didnt even know what a Cat 6 cable was. Not to mention im paying £41 a month for a service that drops randomly every few days.
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Hannah McInnes
(@_HannahMcInnes_) reported
from
Livingston, Scotland
@virginmedia has they worst customer service I’ve ever experienced, month after month I’ve been trying to sort out my bills with no help whatsoever 80 minutes and I’m still on the phone no further forward as one person says one thing and another person says another😡😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Luker
(@MLuker85) reported
@virginmedia We're being told by the Government to work from home, how can i do that with a poor connection?
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FluffyDug
(@FluffyDugg) reported
@virginmedia @coopuk please note, last week I requested confirmation on if you are going to continue to advertise on GBNews. I have not received this confirmation. If I get no response before the end of this week, I will move/cancel my accounts with you.
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Simon Bonds
(@SimonBonds007) reported
from
Telford and Wrekin, England
@virginmedia outage in TF area. Internet has been down since 11am? Estimated fix time is 3pm? How are we supposed to work from home?! I hope you will be giving compensation for this.
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paulab
(@paulanjosh) reported
@virginmedia I use that and it says the upstairs has good coverage, but if my one son is on the computer I cant watch any thing on the firestick as it keeps cutting off and the same the other way round . My phone gets very poor coverage upstairs too
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Steve Philcox
(@StevePhilcox) reported
@virginmedia Yes it’s another outage in the area which doesn’t help when we are all working from home trying to earn a living!
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Debs
(@debstergr) reported
@virginmedia So basically you’re asking me to join a forum where other Virgin Media customers might help me answer my query?? No mate, I’m paying nigh on £100 a month for your services. It’s surely down to your company to ensure I’m getting what I’m paying for??
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Simon D.
(@MritalkApple123) reported
@virginmedia I understand that, there’s nothing I can do about it. I just thinks it disgusting business practice and ethically crap to charge people that kind of money when I didn’t want to leave Virgin it’s yourselves who can’t provide the service so I’m forced to.
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Chloe Hague
(@chloehague89) reported
@virginmedia I'm currently speaking to some and surprisingly no help is offered. Struggling financially but if want out got to pay a ridiculous fee...... Disgusting
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Simon Singleton
(@simon_singleton) reported
@virginmedia i logged a complaint over six weeks ago, no one has called me about it and I have called weekly to discuss it but every time I'm just told someone will call me back. I'm not going round in circles any more so need to take this further.
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Christina Maria
(@Cmdb_22) reported
@virginmedia I honestly don’t have time for this. It’ll be a lot easier to just cancel the contract when it’s done.