Virgin Media Outage Report in Brightons, Falkirk, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brightons, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brightons and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Brightons, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Falkirk, Livingston, Coatbridge, Grangemouth, Dunfermline, Cumbernauld, Bonnybridge, Bellshill, Larbert, Stirling, Airdrie and Alloa.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk |
TV | |
| Livingston |
Internet | |
| Falkirk |
Internet | |
| Coatbridge |
Internet | |
| Grangemouth |
Internet | |
| Dunfermline |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Brightons, Scotland
Latest outage, problems and issue reports in Brightons and nearby locations:
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Annemarie Doyle
(@doyley_dodo) reported
from
North Lanarkshire, Scotland
@virginmedia when you’re trying to work from home (Coatbridge) but your service provider is Virgin Media and your internet has been down since Thursday! Pretty sure this new job won’t last long under these conditions #tweetingforafriend #tweetingforacolleague #missingtraining
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia I have been calling premium numbers for weeks to speak to people. Only one seemed to help but she was from a UK office and said she would call me back. I am still waiting over a week later for anyone to be in touch with me!
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paul macready
(@duklaprm) reported
from
Broxburn, Scotland
@virginmedia no devices can connect to router. Yet more shambolic service....you guys are an absolute disgrace. End of contract can't come quick enough @BT @SkyUK
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia Is there a free phone number or a way to get direct to the UK bases call centres as your oversees premium numbers do not have the capability to help in this matter I’ve trie don multiple occasions
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia No one has been in touch. No one has arrived to to the work. No one is actually doing anything to help me whatsoever?! What is going on?
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Lindsay Armstrong
(@baggyp71) reported
from
Glenmavis, Scotland
OMG that’s the third time my @virginmedia box has cut out and rebooted itself in the last half hour. So frustrating when you are trying to watch something. What is going on????
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Justene Ewing
(@JusteneEwing) reported
from
Mid Calder, Scotland
@brendanf_nss @virginmedia All we need at our house is working Wi-Fi - not looking for VIP service just a working one! 😡 really has made my working day so much harder than it needed to be
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Dave Scott
(@Tank2521) reported
from
Broxburn, Scotland
We've had our @virginmedia Hub 4 for some time now and still our virgin media connect app doesn't work with it..... When are we likely to get an update?
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Lindsay Armstrong
(@baggyp71) reported
from
Glenmavis, Scotland
@virginmedia None of the options relate to the issues I am having. The box keeps switching off and restarting itself !
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Justene Ewing
(@JusteneEwing) reported
from
Mid Calder, Scotland
@virginmedia Thank you for the response. I did as you asked at 7:04pm this evening engaged with Terri the Triage Bot who has kept me on hold waiting to speak to someone for 3 hours 20 minutes. Just when I thought @virginmedia might try to repair this customer onboarding failure #poorservice
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Mary Brogan
(@Diamondmarydoll) reported
from
Glenmavis, Scotland
@virginmedia since I can't get onto the Internet to check fault status and I'm scrambling to use my phones data because my signal is ****. Fault status in ML6 please?
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steve berridge
(@Scotwolf2Steve) reported
from
Livingston, Scotland
@virginmedia no TV service in Livingston Nothing on service status page. Did all the tests. Nothing, no TV. Checking online seems I'm not alone. Any update or acknowledgement Virgin Media? #virginmediadown #VirginMediaTVdown #virginmedia
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Papa Raymondo
(@raymi37) reported
from
Chapelhall, Scotland
@quigley_mick @virginmedia @virginmedia service is getting worse mick I’m thinking of a change far too dear as well
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G
(@ginandtoxicuk) reported
from
Dunfermline, Scotland
How can I check an order for iPhone 13 pro @virginmedia and make sure it linked to my broadband account for order to show I’m already a customer ? #virginmobile
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia Why is it after our web chat tonight promising action all the orders and appointments have again disappeared from my account!!! I was only just re-promised by the 27th March!! What is going on? @Ofcom please help me here
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia They may be dedicated but if they don’t have the permissions to help or work in the right department it’s no use. I can be free at 4pm for a webchat
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Alan Kinloch
(@AlanKinloch) reported
from
Port Edgar, Scotland
@vmbusinesshelp @vmbusiness @virginmedia The thing is. They can’t! Your customer care extends no further than saying “oh gosh” and apologies. Neither of which resolve matters.
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia They said they would sort it and call me today. I had a phone all to the house phone at 11pm waking up my mrs that asked me to text back which I couldn’t do so no idea what that meant. They have all disappeared and I still have no update I have been promised resolution by Sat
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia They may have the same training but they do not have the same capability to make decisions. I don’t care where they are based but only UK based departments can help getting this installed. How can @Ofcom allow you to charge premium numbers just to get in touch it’s been 10 weeks!
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Lindsay Armstrong
(@baggyp71) reported
from
Glenmavis, Scotland
@virginmedia I have used this but it says there are no problems in my area or with my box. It has just cut out and rebooted again. 😖
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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SAVIO JOANES
(@sjoanes) reported
@virginmedia Sorry not talking to BOT, I get transferred to the Philippines who have no idea. Shocking for new customers you have a U.K. customer service, for everything else you have call centre agents who are totally useless
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Dabooka 🇺🇦
(@Dabooka) reported
@virginmedia @callumshowells @joshsmithhosts I take it if Virgin are sponsoring the show we can expect delays in transmission, lipsync issues, digital artefacts and when we try and turn over you'll force us to continue watching as we signed up for 18 months?
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Federica Massagrande
(@fed_m) reported
@virginmedia Is anybody at all actually manning the phones? Two hours on the phone yesterday and never got through. Been on hold today for 40 minutes and still no joy.
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Silverfinger
(@theRealRayThomp) reported
@DebbyHallett_LD @SueSuezep @virginmedia I ran an online connectivity test with Virgin Media recently and it picked up a fault. I was able to book an engineer visit at a time suitable for me and he put in a brand new router for me. My only issue with Virgin is the monthly cost, but it does cover very fast broadband.
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Naomi Smith💫
(@NaomiKateSmith1) reported
@virginmedia Would it show an estimated time fix? I can keep checking and yes I’ll give them a ring thank uoi
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Raj Sharma
(@officialsharmar) reported
@virginmedia Is there any direct UK customer support number that I can call and discuss this?
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biggy balboa
(@bashir971) reported
@virginmedia You could have done a lot better than you did.. The only reason I didn't cancel is bcos virgin broadband is better than my other options.. At the moment!
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CloudYoshimoto
(@cloudyoshimoto) reported
@virginmedia @thinkbroadband All evidence, and actual reports of users on the connections experiencing the issues during these peak times (including myself) points to Virgins core network. Really hope that we get the right Virgin team on the case.
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DEBS WILD
(@debswild) reported
@virginmedia It says everything is fine. Run a test. Not fine. Useless real time status service. Even more useless having no wifi. All my neighbours also complaining and we never get any of the promised compensation.
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CloudYoshimoto
(@cloudyoshimoto) reported
@virginmedia Thanks, sounds like the first bit of slightly positive news I have heard, the other customers on the same thread will also be pleased, but, we will expect Virgin to act and look to fix it on their end and not finger point @thinkbroadband or at the customers own setups/connections