Virgin Media Outage Report in Brightons, Falkirk, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brightons, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brightons and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 27: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (7%)
-
Phone (2%)
Live Outage Map Near Brightons, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Larbert, Stirling, Falkirk, Bonnybridge, Dunfermline, Bellshill, Grangemouth, Livingston, Coatbridge, Airdrie, Alloa, Cumbernauld, Uphall and Bo’ness.
| City | Problem Type | Report Time |
|---|---|---|
 Larbert |
Internet | |
| Stirling |
Internet | |
| Falkirk |
||
| Bonnybridge |
Wi-fi | |
| Falkirk |
Wi-fi | |
| Dunfermline |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brightons, Scotland
Latest outage, problems and issue reports in Brightons and nearby locations:
-
Robert McCubbing
(@cubsi1) reported
from
Bo’ness, Scotland
FFS @virginmedia please sort out your customer service. After finally getting through to change my package, I was put on hold again and transferred to another department. I hung up after 1 hour on hold!!! Think I’ll just cancel and take my business elsewhere
-
Scott McMartin
(@scottmcmartin) reported
from
Falkirk, Scotland
@virginmedia been trying to get through to virgin mobile 789 number for over an hours 4 failed attempts. Shocking service. #virginmobileuk
-
DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia your service is diabolical litterly the worst I've ever came across! Your customer support is on par with the service! I've had poor Internet in Glasgow area now for over two weeks and there still no outage notification on your site! Bye virgin media
-
Anna Bell Coaching
(@annabellcoach) reported
from
Bo’ness, Scotland
@virginmedia my broadband is down yet again. Several working hours lost. Four (long) calls later and now just an automated response. Poor show. 🤔 #badservice #homeworking
-
DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia The up load speed keeps dropping out to zero resulting in loss of connection! Think engineers call that surging! We have had the same issue at our property before but according to your engineers was only us and they couldn't find fault!
-
Ian Andrew🇬🇧
(@ian46a) reported
from
Cumbernauld, Scotland
@_ran1gers_ @BazBowsk1 @virginmedia YouTube to rename one of the two signals the box sends out. I found this helped. then I got a another router and put hub 3 into modem mode and now it works as it should. The hub 3 is a terrible box.
-
DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia so after being told we would have a discount and not be affected by a cut off we are officially cut off from the Internet! After weeks of the same ******* problem and customer services have no clue about this! Shocking!
-
Janis McCulloch ☃️❄️
(@justjanis) reported
from
Dunfermline, Scotland
@virginmedia Nope no issues in the area
-
Ian Fitzpatrick
(@Ianiesta8) reported
from
Falkirk, Scotland
@virginmedia I was looking to upgrade to a TV Package, but the deal for a new customer was far better than the deal I was offered.
-
Karan Lamb
(@LTJ_79) reported
from
Mid Calder, Scotland
@virginmedia I have tried to phone for technical help, sky sports channels not on other room boxes how is this fixed, I pay for full package 😠
-
Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia No known outage other on demand for works fine just seems to be this one series
-
Richard Law
(@sneekyb) reported
from
East Calder, Scotland
@virginmedia Ridiculous that as a existing customer now out of contract that I cannot be offered the same monthly deal as new customers. My bill is to rise by £50 pcm which is not acceptable. I ask if I can take your Bigger tv bundle with sports as advertised for £72 and told no.
-
Darrell Anne Atkins
(@DarrellB91) reported
from
Livingston, Scotland
Trying to deal with @virginmedia on behalf of my Gran is one of the most frustrating things. All we want to do is downgrade her package and I've been passed to so many different people. I bet they would keep you on the phone if you wanted to cancel!
-
DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia No again it's only when test is complete it tells you there a problem! When we call they say there is a problem but the service status for the area isn't updated with the problem or estimate fix time! The cust services have no idea what I'm talking about! Scripted calls!
-
Kari McBurnie
(@kari_mcburnie) reported
from
Dunfermline, Scotland
@virginmedia The link is no good! I’m not a customer, please can someone message me for my contact details to get this rectified. This has been going on for months now.
-
RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜
(@lovemojo1991) reported
from
Falkirk, Scotland
@virginmedia our network and other people's internet down again!! Seriously this keeps happening
-
Anna Bell Coaching
(@annabellcoach) reported
from
Bo’ness, Scotland
@virginmedia Thanks but I've done all that. Website says 'no known issues' but the automated answer message says there are 'complex issues' that engineers are working on. We had an engineer booked yesterday but they called off saying it was fixed. It's not.
-
Janis McCulloch ☃️❄️
(@justjanis) reported
from
Dunfermline, Scotland
Hey @virginmedia our broadband box is flashing green and our Wi-Fi doesn't seem to be working.... help please
-
Stacey Quinn
(@StaceyQ55740408) reported
from
Cumbernauld, Scotland
@virginmedia Want 2 explain why our internet and tv goes down for a change instead of the usual "known issue crap" . If it's maintenance why not just tell the folk that pay your wages the real issue for not bein able to watch the shows they want browse the Web or even work.
-
Kari McBurnie
(@kari_mcburnie) reported
from
Dunfermline, Scotland
@virginmedia despite contacting you and reporting an issue, no one has contacted me. Your contractors have laid tar over my drains. This is now 8 weeks on and still no further forward.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Stefan (he / him)
(@DigitalStefan) reported
@Norgans @wanye_m This was my experience with Virgin Media when I had their top tier VIP broadband. Was with them for mobile at the time as well. Never again.
-
King Mel
(@KingMusicalMel) reported
Once again my BT internet drops connection today more times in 1 morning than Virgin Media did all year. Quality service as always. @virginmedia please come to PA15 postcode 😪
-
Jo Hollis
(@dizzytiggy) reported
@virginmedia Predicted fix 3pm? Please tell me this is wrong!! I have work to do
-
Common WealAngus 🏴
(@CommonWealAngus) reported
@virginmedia No problem. But can I ask do you have people who inspect the work done? If so can you direct me to the sign off for the completed work? As I can’t possibly go round all of the work done , this would be a good start , I hope you agree @AngusCouncil
-
Daniel Perez
(@danhper) reported
@virginmedia How do book a technician to install the fibre socket and get online? It's clearly impossible through your online chat and the only support phone number I found results in getting an SMS to a link that doesn't open
-
maria
(@ESEOFLARE) reported
@virginmedia it says that there are no known issues.
-
Dehonysus
(@dehonysus) reported
@virginmedia I don’t think you can. Streaming is constantly buffering, can’t play online games but if I look for an issue apparently there isn’t one. Only started happening this week, I usually have great service
-
Mags
(@MagsWhite72) reported
@virginmedia I was hoping to receive the up to date Virgin set top box as this was never provided when Virgin replaced UPC?
-
Ali
(@ali_getfitquick) reported
@virginmedia absolute joke of a customer service, my service was supposed to be installed but instead I’m greeted with uninterested call centre employees that don’t want to help and keep me on hold for 45 minutes !
-
Neville Kent
(@NevilleKent) reported
Don’t subscribe with @virginmedia. Moved to them on Saturday and asked them to add @RacingTV. They told me I couldn’t and should phone back in 24 hrs. Called back today and they said that I couldn’t and should call back in another 24 hrs! Ok, so stick your rubbish service!