Virgin Media

Virgin Media Outage Report in Brightons, Falkirk, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Brightons, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brightons and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Brightons, Falkirk, Scotland 10/08/2025 12:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Brightons, Falkirk, Scotland

The most recent Virgin Media outage reports came from the following cities: Falkirk, Bellshill, Cumbernauld, Bonnybridge, Dunfermline, Coatbridge, Airdrie, Grangemouth, Bathgate, Livingston, Linlithgow, Larbert and Bo’ness.

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City Problem Type Report Time
United KingdomFalkirk Wi-fi
United KingdomBellshill TV
United KingdomFalkirk Internet
United KingdomCumbernauld TV
United KingdomFalkirk Internet
United KingdomBonnybridge E-mail

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Brightons, Scotland

Latest outage, problems and issue reports in Brightons and nearby locations:

  • DegsyScott Degsy (@DegsyScott) reported from Grangemouth, Scotland

    Great… working from home and @virginmedia broadband goes down again. It’s become very erratic service in the last 12 months… what the hell as we paying premium prices for fast fibre if it can’t be reliable… with more price rises ahead

  • D3borah1404 (@D3borah1404) reported from Livingston, Scotland

    @virginmedia Yes!!! Constantly. Haven't had selected channels now for over 2 weeks and WiFi is abysmal! Seems to fall on deaf ears as the issue is never resolved ! Certainly won't be renewing my contract with yous if its not resolved anytime soon!

  • marktaylor73 Mark Taylor (@marktaylor73) reported from Bathgate, Scotland

    @virginmedia twice now appointment for line pull has been scheduled and twice now there’s been no engineer. Move of service to new house required , now being told 10th November, not acceptable.

  • lady_kat14 kat (@lady_kat14) reported from Blackburn, Scotland

    @marieclarkg12 @virginmedia One of our friends had a real problem with them, they gave him the run around for weeks 😡

  • AG_Developer Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland

    @virginmedia Is there any ETA on issue resolution?

  • NasceraMahria Algerish Lass 🏴󠁧󠁢󠁳󠁣󠁴󠁿💚 (@NasceraMahria) reported from Airdrie, Scotland

    @virginmedia honestly your service is shite

  • DeclanRobb Declan Robb🍀 (@DeclanRobb) reported from Airdrie, Scotland

    @virginmedia absolute joke , internet not working again

  • louham74 Louise Hamilton (@louham74) reported from Grangemouth, Scotland

    @virginmedia I just phoned again and was told they cannot order for me. So close to just cancelling this shoddy service 🤬

  • DegsyScott Derek Scott (@DegsyScott) reported from Grangemouth, Scotland

    @benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent

  • dreamingisfree Laura Barbour (@dreamingisfree) reported from Bo’ness, Scotland

    @virginmedia It is now almost four weeks since I have had broadband. The technician who came out 11 days ago assured me the “dig team” would be out in the next day or two. Having now spent approximately 738 hours trying to contact you, I have finally spoken to a customer (1)

  • AG_Developer Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland

    God damn it @virginmedia, another day another outage. This is becoming a really really sick joke. Just because most people sleep at night doesn't mean others like me don't have work to do

  • louham74 Louise Hamilton (@louham74) reported from Grangemouth, Scotland

    @virginmedia your customer service is shocking! A sure way to loose customers 🤬🤬🤬

  • DNSandilands David Sandilands (@DNSandilands) reported from Falkirk, Scotland

    @virginmedia Yeah but then I realised you can't use a 192.168.1.x network with the hub either 🙃 so sadly into modem mode it goes.

  • AG_Developer Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland

    Come on @virginmedia, this is getting ridiculous now. Been without Internet for over 24hrs - ever since yesterday's maintenance at 9am. Still not got my Oomph unlimited data to help ease the pain either and no ETA on fix. This is beyond silly.

  • F_Dev1888 FD (@F_Dev1888) reported from Falkirk, Scotland

    @virginmedia They said credit will be applied but can’t do it just now as the system is down. 🤔 @Ofcom

  • MekQuarrie Ian MacQuarrie (@MekQuarrie) reported from Cumbernauld, Scotland

    Anyone else experiencing terrible broadband with @virginmedia right now? Getting into a second week now... 🤷

  • dreamingisfree Laura Barbour (@dreamingisfree) reported from Bo’ness, Scotland

    service agent who tells me an appointment is scheduled for the 15th November. Shall I laugh or scream? 7 weeks with no WiFi? @virginmedia (2)

  • Jockthrax Gallagher D (@Jockthrax) reported from Airdrie, Scotland

    @virginmedia Possibly the worst company I have ever dealt with. Cut off twice. I only wanted to buy a new remote. Absolute shambles of a company. Disgraceful customer service.

  • pumphysaysNO Lord Galoot (@pumphysaysNO) reported from Broxburn, Scotland

    @virginmedia i havent had tv for 5 days now, technician was meant to call yesterday or 8am this morning, no call, any chance of getting a service i pay for

  • AG_Developer Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland

    @virginmedia Unfortunately no. I've spoken to multiple agents all day and an engineer is scheduled for tomorrow. If it isn't intermittent outage, it's a massive speed decrease (currently getting 50Mbps down/3Mbps up on a Gig1 line, usually 800Mbps down/55Mbps up)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tropicalTW_ Tropical Trophy Wife 🌞 (@tropicalTW_) reported

    @virginmedia I would like a phone number of a member of management staff who I can speak to to complain about the poor customer service provided on the other platforms as it’s clear I won’t be getting to technical support

  • emmalsullivan85 Emma Sullivan (@emmalsullivan85) reported

    @virginmedia love the fact that I have been called for the third time this week trying to sell me offers even though I have said that I am not interested and to stop calling me! Crap customer service!

  • StewartPinner1 I’m president elect,no I’mPresident elect (@StewartPinner1) reported

    @juliecoyle20 @virginmedia Im trying it might take me years. They are dangerous there should be protection from companies like this. Worse I’ve ever dealt with. Never again.

  • discoparrot Shevy (@discoparrot) reported

    @virginmedia, join just over 6 weeks and regretting it! Never had a problem with other providers but needed fibre optic! Your Engineer disconnected the other supplier cable without our knowledge! Lazy job as per SKY engineer!#angry

  • team_roberts23 Ian (@team_roberts23) reported

    @virginmedia Its not a service issue it an install issue. Has not been done!

  • victorH1928 Victor (@victorH1928) reported

    @virginmedia Waste of time I have already complained in writing.I don't want to repeat my complaint again . Totally frustrated why can't I speak to a manager is this your way of deflecting complaints ? If you really care phone me or respond in writing to the points I raised

  • TanyaRamsey12 Tanya Ramsey (@TanyaRamsey12) reported

    @virginmedia very disappointed with Virgin service so far. Been with them for 20 days, have had numerous broadband outage so far, no customer service to talk to, live chat is useless and no immediate help offered!

  • Gareth_Prescott Gareth Prescott (@Gareth_Prescott) reported

    @virginmedia @bloodyexhausted Bollocks to you Virgin. We've just cancelled our contract as the service is STILL intermittent and STILL down. And you've told us there's to be no compensation?? Garbage. There's a reason people "feel this way" about you're services...

  • aaslaven64 Angela Slaven (@aaslaven64) reported

    @virginmedia No via Google.. the issue would appear to be with virgin.. emails inaccessible on phone or tablet or laptop or pc.. looking at your Facebook page I am not alone .. any idea when the issue will be resolved ?

  • PHrealestate Paul H (@PHrealestate) reported

    Just been hanging on the phone for 80 minutes to speak @virginmedia to be cut off! If you have any decency and common service please call me back!