Virgin Media

Virgin Media Outage Report in Brightons, Falkirk, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Brightons, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brightons and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Brightons, Falkirk, Scotland 01/15/2025 10:40

January 15: Problems at Virgin Media

Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Brightons, Falkirk, Scotland

The most recent Virgin Media outage reports came from the following cities: Livingston, Coatbridge, Bonnybridge, Larbert, Airdrie, Bellshill, Dunfermline, Cumbernauld, Shotts, Falkirk, Grangemouth, Bathgate, Bo’ness and Denny.

Loading map, please wait...
City Problem Type Report Time
United KingdomLivingston Internet
United KingdomCoatbridge Internet
United KingdomBonnybridge TV
United KingdomLarbert Internet
United KingdomAirdrie Internet
United KingdomAirdrie E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Brightons, Scotland

Latest outage, problems and issue reports in Brightons and nearby locations:

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia No one has been in touch. No one has arrived to to the work. No one is actually doing anything to help me whatsoever?! What is going on?

  • connor_gary Gary Connor (@connor_gary) reported from Dullatur, Scotland

    @virginmedia @MartinSLewis I am trying to cancel my contract due to price hike. Contact number unavailable and up to 4 hour wait on chat. Plenty operators available when you cold call customers. Please sort out phone and chat response

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia They may have the same training but they do not have the same capability to make decisions. I don’t care where they are based but only UK based departments can help getting this installed. How can @Ofcom allow you to charge premium numbers just to get in touch it’s been 10 weeks!

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia now on my 11th call to sort this out in the last 3 weeks. Each time on the phone for over an hour and still no solution. How to I cancel everything if they refuse to do it and pass me through 5/6 call centres

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia I am still waiting for a call back that was due early this week. Can’t get through to the call centre at all, been trying all day. Can you help?

  • ConorBurns67 Conor Burns (@ConorBurns67) reported from Coatbridge, Scotland

    @virginmedia Both not working

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia Is there a free phone number or a way to get direct to the UK bases call centres as your oversees premium numbers do not have the capability to help in this matter I’ve trie don multiple occasions

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia Why is it after our web chat tonight promising action all the orders and appointments have again disappeared from my account!!! I was only just re-promised by the 27th March!! What is going on? @Ofcom please help me here

  • PrincessGinTech Gayle Campbell (@PrincessGinTech) reported from Coatbridge, Scotland

    @virginmedia The speed issues are ongoing everyday! No know issues in the area :(

  • Lindsham1 Linda Hamilton (@Lindsham1) reported from Whitecross, Scotland

    Got Premier Sports for todays game through Virgin Media at £9.99 with the option to cancel after 30 days. 🇳🇬🇳🇬🇳🇬🇳🇬

  • ragazzoscot Gary Robinson 🇧🇬🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@ragazzoscot) reported from Coatbridge, Scotland

    Help @virginmedia! Trying to reset my account password and stuck in a password reset loop - keep getting taken back to first page of reset process.

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia They may be dedicated but if they don’t have the permissions to help or work in the right department it’s no use. I can be free at 4pm for a webchat

  • LauraW279 Laura Delaney (@LauraW279) reported from Coatbridge, Scotland

    @virginmedia I want to cancel but can't get through via phone call. It says online to cancel i need to call yous ????

  • lisaJwatson_3 (@lisaJwatson_3) reported from Bo’ness, Scotland

    @virginmedia No, only on certain channels (5 HD being the worst) there seems be a static interference. The box is very old so not sure if it is compatible anymore

  • Haggiskings Haggisking💙 (@Haggiskings) reported from Brightons, Scotland

    @virginmedia Hi, is it normal for an agent to call to fix internet problems?I pressurised him on his lack of security, he said do you want good service or to cancel?Then hung up?It’s impossible to communicate with you as a corporate organisation so I’m hoping you tweet?

  • Nova_Trance NovaTrance - Trapped in Space and Chronic Pain (@Nova_Trance) reported from Cumbernauld, Scotland

    Still not had a reply from @virginmedia and I'm still having connection drops. This is still affecting my work. Its been a week now. Can you confirm if there's an area outage or something.

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia I have been calling premium numbers for weeks to speak to people. Only one seemed to help but she was from a UK office and said she would call me back. I am still waiting over a week later for anyone to be in touch with me!

  • Haggischaser Gary Ivady (@Haggischaser) reported from Falkirk, Scotland

    @virginmedia I’ve just had a phone all from a call centre stating it was from virgin media. They were saying that I’m having issues with my internet speed and needed to turn on a computer or device to check my speeds. Is this something that your tech division door is it spam?

  • CathyQuinn13 Cathy Quinn (@CathyQuinn13) reported from Cumbernauld, Scotland

    @virginmedia My husband has been on phone for 90 minutes trying to close an account following a bereavement. He could not get anyone who could actually help him. Absolutely shocking service Virgin Media !!!

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia your call centre is rude, they can’t understand simple English, round in circles, the line keeps buzzing out, I want to cancel but they will not put me through to anyone who can. They profess to be from every team everything I ask for help! Shocking how bad this is

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DustyGloop DustyGloop🌟 (@DustyGloop) reported

    @virginmedia Seems fibre is down in Carshalton area, London

  • Rayjudd7 Rayjudd (@Rayjudd7) reported

    @virginmedia why is your broadband so ****, gone again today numerous times and your online help is useless, can't wait to get another provider, will be changing my mobile as well I'm not giving your company any more money for no service

  • priya_kaur_uk Priya 🌸 (@priya_kaur_uk) reported

    Is anyone on Sky or BT for broadband? I was hoping to go with @virginmedia but surprisingly they don't service my new area 🥺

  • Strikketanten Strikketanten 🐐🐈🦡🐳🦕 (@Strikketanten) reported

    @virginmedia Why do you need a webchat to cancel a subscription from date of death? Most other companies are perfectly capable of doing just that.

  • Bcfc_jim_1990 Jim (@Bcfc_jim_1990) reported

    @virginmedia Tomorrow I am working and I will be driving for most of the day so won’t be available at these times… please can I have a call off someone Tuesday or Atleast an e-mail my complaint number is C200822480 reference C180822612… this query has been going on over a week now

  • Stephen21992919 Stephen smith (@Stephen21992919) reported

    @virginmedia why does virgin media website always say there is not an issue with the internet when everbody in the area does not have it! Really frustrating 😤

  • CyphersSonic Cyphers.Sonic (@CyphersSonic) reported

    @SamtheMan6259 @virginmedia dont be rude to the broadband company with the funny name :( (replying to you using virgin media wifi.)

  • TonyHomewood Tony Homewood🇺🇦🇮🇱🇬🇧⚒ (@TonyHomewood) reported

    @Jackal854 @VirginMoney If it's as bad as @virginmedia it must be bad

  • gesichtzeintopf JabbaJorkayev (@gesichtzeintopf) reported

    @virginmedia What do I need this number for. There are a couple of troubleshooting steps outlined on your webpage that I’ve done and they didn’t help. Why would I spend more time to have a robot tell me that your service is crap?!

  • MobileJustice Drew Pettifer (@MobileJustice) reported

    @virginmedia why is your service so rubbish, why is your Internet always dropping, why is your TV service on demand hit and miss? Why when I rang to cancel my service after my contract expired I still have your rubbish service and your are charging me for it?