Virgin Media

Virgin Media Outage Report in Haggs, Falkirk, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Haggs, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Haggs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Haggs, Falkirk, Scotland 12/11/2025 15:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Haggs, Falkirk, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Cumbernauld, Airdrie, Bathgate, Bellshill, Bonnybridge and Coatbridge.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout
United KingdomFalkirk Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomFalkirk Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Haggs, Scotland

Latest outage, problems and issue reports in Haggs and nearby locations:

  • honto75 jon bhoy 🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@honto75) reported from Glasgow, Scotland

    @virginmedia my virgin is down I’ve got no channels or broadband

  • quietarea1 Neil Crossan (@quietarea1) reported from Glasgow, Scotland

    @virginmedia really nice helpful assistant in Glasgow having to deal with client fed up with paying virgin a fortune for totally appalling customer service. # totallyfedupwithvirgin

  • demipip Annie (@demipip) reported from Dullatur, Scotland

    @virginmedia your customer service is crap! Really disappointed today

  • carolstrach CAJ (@carolstrach) reported from Coatbridge, Scotland

    @virginmedia hi had call from you guys saying as a loyal customer you would add on calling mobiles to my landline. Then agent mentioned TV package and when I declined said he’d leave my package as it was and rang off!!! Not impressed!!

  • 19StevenSmith87 steven smith (@19StevenSmith87) reported from Airdrie, Scotland

    @virginmedia phoned up to change my tv package and the person barely spoke a word of english, so I hung up in frustration and the chat has been busy every day for about a week Can u maybe help me

  • Hughesy48 John Hughes (@Hughesy48) reported from Glasgow, Scotland

    @virginmedia yet again I'm being billed incorrectly despite contacting you 7 times now and being assured that you've resolved this issue. Disgraceful customer service, live web chat unavailable also. 😡

  • demipip Annie (@demipip) reported from Dullatur, Scotland

    @virginmedia (2) so tried to confirm. Chat service just kept repeating same thing 5 times - despite my explanation that none of options applied. Then tried Tel call & after rigmarole of security got cut off. No engineer, day wasted and parcel only just available to collect now.

  • carolstrach CAJ (@carolstrach) reported from Airdrie, Scotland

    @Rickster1873 @virginmedia That explains a lot!!!! I’m in Airdrie and got no service! Fortunately I can get 4G

  • Hughesy48 John Hughes (@Hughesy48) reported from Glasgow, Scotland

    @virginmedia Your service is s disgrace, I've been on web chat for over an hour and not any further forward...😡

  • Gerrys_Kitchen Gerry's Kitchen (@Gerrys_Kitchen) reported from Glasgow, Scotland

    @virginmedia that's two days running with problems with all services in East Kilbride G75 area. Not good, i'm trying to work from home today.

  • _rossturnbull Ross Turnbull (@_rossturnbull) reported from Glasgow, Scotland

    The service provided from @virginmedia is abysmal 99.8% of the time.

  • pinkycoop Catherine. (@pinkycoop) reported from Glasgow, Scotland

    @PaulyD22803562 @BossyLadybird @virginmedia And G15. Seems to be a big issue in Scotland that they haven't noticed yet.

  • Doug1tux1 Douglas lindsay (@Doug1tux1) reported from Glasgow, Scotland

    @virginmedia ok what the f is going on with your broadband, I have not been able to get internet access for hours now, yet your service status says no problem, when I try to do an in-depth test It doesn’t let me log in to test, the times it has it says my equipment is offline wtf

  • debbievee25 Loyal🐻Since 87🇬🇧 (@debbievee25) reported from Glasgow, Scotland

    @virginmedia can you tell me if there is a problem in the area 28 GLASGOW please as my Internet is not working at home

  • Jacobite1745G Gary Stewart🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Jacobite1745G) reported from Glasgow, Scotland

    @WeNeedIndyNow @virginmedia @ivy_mckellar Mine is down aswell

  • cowspassage Jim Speakman (@cowspassage) reported from Glasgow, Scotland

    @virginmedia hi - trying to access your service status page and getting "We're sorry this isn't the page you wanted". Also my full package - broadband, phone and TV have gone down Glasgow G11

  • s2sh_ sideshow s2sh (@s2sh_) reported from Glasgow, Scotland

    @virginmedia I'm on hold again right now, 'Dennis' in customer services was meant to call me with an update at 1415 but never. 1st person said it's due to me not having an active DD- everyone I've tried to pay via this method it has failed - no error at my bank.

  • MichaelBarnet18 Michael Barnett (@MichaelBarnet18) reported from Glasgow, Scotland

    Dear @virginmedia, do be a dear and fix the internet! No TV, no WiFi; I might have to talk to people!

  • johnmurphy1967 john murphy (@johnmurphy1967) reported from Glasgow, Scotland

    @virginmedia trying to watch using sky cinema on the laptop. Message saying I can’t as more than 2 devices are watching, there are only 3 registered and only 1 of them is on. Can you help

  • carolstrach CAJ (@carolstrach) reported from Coatbridge, Scotland

    @virginmedia hi there! You have already said I can’t have the upgrade to my phone service that you offered me because I wouldn’t take TV package! SO PLEASE STOP CALLING!!!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • gotthegistofit Chris Johnson (Gotthegistofit) (@gotthegistofit) reported

    @virginmedia Several months too late now I’m afraid. But one relevant point is that you engage on social media as if you’re going to help - then you just refer customers back to your god awful call centre services where we can’t get any sort of useful resolution. I left VM ages ago.

  • MattVins Matthew Vins (@MattVins) reported

    @virginmedia That's what you took out the message? Your script really is bad when you overlook the harassment... We spent 8 months trying to get you to sort out the issues, you never bothered. Now we can finally leave and you're suddenly all over us.

  • jonqpr422 Jon (@jonqpr422) reported

    @virginmedia 21.50 a month rise, less than a week after agreeing a deal. Can't even connect to webchat to cancel. Bit busy with cancellations are we.

  • jonqpr422 Jon (@jonqpr422) reported

    @stidger72 @virginmedia I got 21,5% can't get through to cancel on webchat. They may be a tad busy with cancellations.

  • ChloeWalk123 Chloe Walker (@ChloeWalk123) reported

    @virginmedia nearly 3 months of waiting for broadband to be installed and every time we speak to a human we get promised that it’s going to happen that day. Absolute shambles of a company and reading tweets on here I will finally be cancelling, your customer service is appalling.

  • Russ_Waring Russ Waring (@Russ_Waring) reported

    @MarkH_Photo @virginmedia Same here, £11.00 a month increase for TV only. I'll be phoning @virginmedia to discuss this and if they cannot or will not offer me a better deal they will loose a 20+ years customer to Sky!

  • unshapedadrian unshapedAdrian (@unshapedadrian) reported

    @virginmedia how do I contact your support team to discuss my broadband speed without rebooting/resetting my router

  • NeedyBeach NeedyBeach (@NeedyBeach) reported

    @Azzeyylive **** virgin media for today, that was ridiculous

  • steve_noonan1 steve_noonan (@steve_noonan1) reported

    @damom73 @virginmedia I got the same letter Damo, misread it at first and then thought WTF - new provider will be sought as that kind of rise is a piss take!! 4% above exorbitant levels of inflation. No thanks

  • stidger72 🤘🏻Stidger🤘🏻 (@stidger72) reported

    @virginmedia I don’t care about “average” rises I care about mine. 4 weeks after a new contract. And I do not accept that a 19% is justifiable. Disgusting that @virginmedia think it is. Been a customer for 25 years. Will seriously think about changing that in the next few days. 😡