Virgin Media Outage Report in Haggs, Falkirk, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Haggs, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Haggs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Haggs, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Cumbernauld, Larbert, Falkirk, Coatbridge, Grangemouth, Airdrie, Bellshill, Denny, Bonnybridge, Shotts, Uddingston and Bathgate.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
TV | |
| Cumbernauld |
TV | |
| Glasgow |
TV | |
| Glasgow |
TV | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Haggs, Scotland
Latest outage, problems and issue reports in Haggs and nearby locations:
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iain mcmillan
(@iainmcm1) reported
from
Glenochil Village, Scotland
One hour two minutes and got hung up thanks virgin media customer service is really 💩💩💩
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Graeme Turner 🏴 🇮🇹
(@gturner1969) reported
from
Glasgow, Scotland
@virginmedia absolutely zero signal in Glasgow G20 area. No channels are showing???
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help @virginmedia
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Eilidh Grant
(@alesbales) reported
from
Glasgow, Scotland
@reganj3 @virginmedia That's not good.. so rude.. hope you get somewhere with it all soon
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Yvonne Harley 🤘🏻🎶☠️
(@YvonneGHarley) reported
from
Glenochil Village, Scotland
When you watch the status updates from @virginmedia and it goes past the planned resolution time - when working from home becomes a challenge- eta now tomorrow so that’ll have been nearly 30 hours with no service #workingfromhomechallenges
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia must be the worst company in the world to sort out an issue. Can’t even say their customer service is bad, as can’t get talking to a human being!! Time for change!😤
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Algerish Lass 🏴💚
(@NasceraMahria) reported
from
Airdrie, Scotland
@virginmedia honestly your service is shite
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Alan 🍀
(@bhoy_al) reported
from
Glasgow, Scotland
Never ever going with Virgin Media again. Internet has been down for nearly 24 hrs, and it's been down nearly everyday for at least 1-5 hours over the course of the last week or two.
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia It says there are no problems in my area!what does it take to actually speak to someone, or get a technician out to check where fault is originating from!it’s absolutely shocking!Ive worked in customer service for a good many years, and never experienced such awful service!
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iain mcmillan
(@iainmcm1) reported
from
Glenochil Village, Scotland
@virginmedia is there a problem with phone lines as been trying for one & half hoours to get through to speak to a person also if i press 1 it sends me text telling me to go online i want to cancel my contract so need to speak to a person
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
@virginmedia Is there any ETA on issue resolution?
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David Sandilands
(@DNSandilands) reported
from
Falkirk, Scotland
@virginmedia Yeah but then I realised you can't use a 192.168.1.x network with the hub either 🙃 so sadly into modem mode it goes.
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
@virginmedia Unfortunately no. I've spoken to multiple agents all day and an engineer is scheduled for tomorrow. If it isn't intermittent outage, it's a massive speed decrease (currently getting 50Mbps down/3Mbps up on a Gig1 line, usually 800Mbps down/55Mbps up)
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iain mcmillan
(@iainmcm1) reported
from
Glenochil Village, Scotland
@izzwoz @virginmedia Its terrible service
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia How can I phone 151 when my phone line isn’t working! And yes, I’ve dialled the 0345 number on many occasions yet still can’t speak to anyone!!no doubt I will hear from you when I cancel my direct debit and move to another supplier!
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Spike
(@Spike61987764) reported
from
Harthill, Scotland
@virginmedia Not hard enough. 20 hours and 20 minutes without television and broadband which I pay dearly for and that's the best you can say. Time for compensation for no service and move away from @virginmedia to someone more reliable and actually cares a little about customer service
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
Come on @virginmedia, this is getting ridiculous now. Been without Internet for over 24hrs - ever since yesterday's maintenance at 9am. Still not got my Oomph unlimited data to help ease the pain either and no ETA on fix. This is beyond silly.
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James
(@jpcarr85) reported
from
Glasgow, Scotland
@virginmedia Folks, wifi down in Glasgow
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Simone Pirastu
(@Pirastu88) reported
from
Glasgow, Scotland
@virginmedia Yes, I did. I must wait 24 hours to see if they solved my problem. Thank you very much 🙃
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Simone Pirastu
(@Pirastu88) reported
from
Glasgow, Scotland
@virginmedia Nothing, same problem. I tried from laptop and from the phone.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy
(@AngryDallas) reported
@virginmedia I didn’t get the adapter, I rang customer services last night to tell them and was told that would be sent out to me. Told I would receive confirmation of that but just received an email today saying my account is ready for a phone upgrade yet.
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David Fauvrelle
(@magicfauvrelle) reported
@virginmedia Waiting all day today for Engineers to turn up. No ones turned up. Calling your customers service number is useless to get an ETA. Are they still coming? Its obviously night time not sure how your engineers going to do exterior work at night. Had organise access for them.
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Gary Fildes
(@garyfildes) reported
@virginmedia I am losing my $@@t at the insane blockers on broadband support. Since going to 1gb three weeks ago my corporate VPN is crushed!!! For five years at 250mb perfect service!! The VPN works everywhere apart from mine FFS can someone fix it #boredofturnitoffandon
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Viv Haig
(@vivhaig) reported
from
Edinburgh, Scotland
@virginmedia Yes I’ve done all of that and my phone is saying ‘Check phone line’. My land line has been off since last Friday. Ever since it was swapped over to your fibre network and the new adapter fitted to the back of the router. I’m paying for a service I’m not receiving.
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Jayne
(@mejuliemcspirit) reported
@virginmedia This is not good customer service. I asked for a third sim to be sent by a different delivery company or by recorded to reach me on saturday. I do not feel that is impossible. I was told no
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Craig lord
(@Craiglord14) reported
@virginmedia No Mum didn't even know you were changing it My dad passed away three years ago she is on her own Bad form to disconnect a lady living on her own, so if she needed to call an ambulance, what would have happened? I wonder
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andrew
(@brfcraver72) reported
@virginmedia Been told will take 5/6 days to fix so unacceptable
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Leeds6
(@Ls6Leeds6) reported
@virginmedia @NetflixUK Thats not the point. I ask for help as stated on VM text and nothing comes back!! Just a send STOP or HELP!! Grr
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David Fauvrelle
(@magicfauvrelle) reported
@virginmedia WHY IS IT A COMPLETE SHAMBLES? @virginmedia customer service phone number seems designed not help customers. Why do I have to tweet.
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Kieron Francis
(@FullyScouser) reported
@virginmedia The internet in our house has began to regularly cut out and refuse to reconnect for hours at a time. As someone who works from home but doesn't own the Internet box, what can I do? (We've done all the standard restart, power off for 30 secs stuff)